Virgin Media outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Southwark, Croydon, Caterham, Kingston upon Thames, Bromley, Tadworth, Purley, Orpington, Wandsworth, Mitcham, Carshalton, Sutton, Surbiton, and Epsom.

City	Problem Type	Report Time
Redhill	Internet	15 hours ago
Southwark	Total Blackout	1 day ago
Southwark	Internet	1 day ago
Redhill	Internet	2 days ago
Redhill	Internet	2 days ago
Southwark	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  anne hill (@gorgeousuk) reported 5 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Deano (@Deano1969) reported 7 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Rana Rahman (@ranaraptor) reported 11 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 14 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Jenny (@jennymelmo) reported 18 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Stephen Champion (@Champs707007) reported 19 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  traymca 💙 (@traymca) reported 21 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Mike Fuller (@ninepine) reported 21 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Shasa Colson (@THE_COLSON) reported 26 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  hippychic (@Keldavey) reported 31 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Kwame Gyamfi (@Kwame916) reported 33 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  travelling Adam (@TravellingAdam) reported 33 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  J (@not_on_fire) reported 38 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Befitat50 (@befitat50) reported 39 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Philip 🦅 (@Phil_Swallow) reported 41 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 44 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Claire Champion (@Champion3Claire) reported 47 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 54 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 55 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Kerry Vaughan (@Boubs1985) reported 55 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grace!! (@ROMANTlCGETAWAY) reported 3 minutes ago

  @virginmedia Is the issue in OX4 set to be fixed at midnight or midday tomorrow? Status update page just says 12:07 without an AM/PM.

• 
  Sandra 💙 (@Santhebeach) reported 5 minutes ago

  @virginmedia how do I sign into my 02 now virgin media account? I get bills still from o2 with an account number that your system doesn’t recognise. Being sent in circles! Very frustrating. Can’t just sign in- need an email.. then a link.. how hard have you made it???

• 
  JR (@Dadyougeek) reported 8 minutes ago

  @virginmedia Is this an automated tweet because you’ve said this many times and not responded to my message! A bit like your engineers turning up to fix things this is a shambles

• 
  FPL Gazza (@Gazza_FPL) reported 9 minutes ago

  @virginmedia who can help with an issue. Over 4 weeks since signed up but still no resolution to issue regarding unable to sign in to account. Also complaint number C-1007267370 pending. IT number PO1361386. #VirginMedia

• 
  Joanna O'Donovan (@22abfabf1cf4408) reported 11 minutes ago

  @virginmedia no broadband in Shankill. Outage?? No info on your app.

• 
  appleblossomB (@appleblossomBe) reported 12 minutes ago

  @Dadyougeek @virginmedia @LutzSchuler Your best bet is to Phone them and cancel your subscription and tell them you’re switching . You’ll get through in minutes and they’ll bend over backwards for you & if they don’t , switch !!

• 
  Abbey (@Barbiknow) reported 12 minutes ago

  @virginmedia In the kitchen it’s very bad, bad in the bathroom, worse upstairs and it’s very frustrating. I just upgraded to a faster bandwidth but I haven’t seen a single difference except for that I am paying more money.

• 
  Steve O (@saoc78) reported 13 minutes ago

  @virginmedia why is your Comms so rubbish? There's an outage in the area, confirmed on the website, but I keep getting texts saying it's fixed. 8 texts in the last 2 mins too. But everything is still off and your site still says there's an outage.

• 
  Dave Rogers (@DaveRogers27) reported 16 minutes ago

  @Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.

• 
  laura myers (@treblewinners99) reported 18 minutes ago

  @Simon_Whale @virginmedia Cancel your card !!!