Virgin Media Outage Report in Wandsworth, Greater London, England
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The latest reports from users having issues in Wandsworth come from postal codes SW15, SW18 and SW17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Waltham Forest, Croydon, Mitcham, Leatherhead, Paddington, City of Westminster, Wembley, Fulham, Merton, City of London, Ashtead and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Waltham Forest |
||
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia any chance of a stable service?!?
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Philippa Rooke
(@Flipringer) reported
from
Bromley, England
@virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?
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Deli
(@DelDelovely) reported
from
Eltham, England
So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Time to ditch @vmbusiness I think, unreliable service & weak support
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Service page says no issues.
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Lee Neale
(@lhntennis) reported
from
Richmond, England
@virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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Tim Plumb
(@timplumb) reported
from
Wandsworth, England
@virginmedia Thanks for the reply. Yes; “Looks like there’s still an issue with your connection”
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Virgin Media should change their name to Virgin Media Outage
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The Actionable Futurist® Andrew Grill
(@AndrewGrill) reported
from
Kensington, England
@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
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Richard Gendal Brown
(@gendal) reported
from
City of London, England
@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.
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Fiscally Unstable Cam
(@DxpTheFirst) reported
from
Lambeth, England
@virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.
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Kevin Plummer
(@plummerkevin1) reported
from
Richmond, England
@martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusiness outage estimated fix date is 20/09. What planet are you lot on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kris Dunlop
(@krisd1987) reported
@virginmedia Its the small coax cable that attached to the back of the box. Are you able to send these out by post if you think it'll affect the network?
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Eddie Parkes
(@eddieparkes84) reported
@virginmedia I've never experienced this before. Usually when it's on the movie channels it's also on demand. Gutted! Any idea when it will be added to that? I'll be working at that time this evening so won't be able to watch it then.
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Kris Dunlop
(@krisd1987) reported
@virginmedia Its the small coax cable that attached to the back of the box. Are you able to send these out by post if you think it'll affect the network?
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Tim Smith
(@Tim_Smith7) reported
@virginmedia Yes and there are 'No known issues'. I'm also connected via VPN to work although I am getting intermittent network issues
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ASH GOSAI
(@ASHFOODGOSAI) reported
@virginmedia How is that going to help??I need to speak to someone asap!!
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Chris
(@Chris47329395) reported
@virginmedia worst company I have ever dealt with from start to finish, now being told I owe £94 a few weeks after being told Virgin owed me £18. Customer service have no idea whats happening, long term Virgin customer that has left due to headless chicken management style.
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Connor Martyn
(@connor_martyn) reported
@virginmedia They started to say I'd get credit on my account, the monthly charge corrected and the previous advisor have a complaint put against them, but I've heard this all before. Feel like I'm made a joke of :( Please help!
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Ben Heyworth 😷
(@ThisMorningCall) reported
@virginmedia It is showing up as a problem on the service page for my postcode.
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Kieren Singh
(@kizzerlalah) reported
@virginmedia When are you going to fix your network issues? Been an issue in my area for a week. Packet loss of ATLEAST 12% sometimes 30/70%, losing connectivity. All we get is a prerecorded message saying "you know about it". Is anyone actually trying to fix the problem?
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Stephen
(@s__henderson) reported
@virginmedia Been trying for about a month to get someone to help with my tv. Constantly being put on hold or ignored. Really poor service.