Virgin Media Outage Report in Wandsworth, Greater London, England
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The latest reports from users having issues in Wandsworth come from postal codes SW18, SW11 and SW17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Wembley, London, Hackney, Paddington, Hammersmith, Uxbridge, Brentford, Croydon, City of Westminster, Waltham Forest, Southall, Poplar, Stanmore and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Wembley |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Paddington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).
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nik_masters
(@masters_nik) reported
from
Camden Town, England
@virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia I don’t want to chat. Last time I did that it took 40 mins using my data cos no WiFi. I simply want a link to where I can make a complaint and claim a refund for the wif you aren’t providing. You guys had issues yesterday and are basically now ***************.
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@dorsetmartin
(@dorsetmartin1) reported
from
Croydon, England
@virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv
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Haston Oliveira
(@HastonOliveira) reported
from
Hounslow, England
@latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!
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Boris
(@gradinho97) reported
from
Kingston upon Thames, England
Well done @virginmedia! No internet for 38 hours and no improvement in sight. “Our engineers are working on the lines” my arse. You’ll loose a customer 👍🏼
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Ari Gork
(@arigork) reported
from
City of London, England
Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.
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Kimberley Morris
(@Kimmy_CPFC) reported
from
Croydon, England
@virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
@vmbusiness Virgin Media outage in my area for 5 hours, fix due in another 7 hours. Staff on the phone are hopeless. Need to do better guys, I’m running a business here
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Mikey Schmikey 🏴 🏳️🌈 🇪🇺
(@mikeyplewis) reported
from
Islington, England
@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...
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Debbie Wood
(@sadielady1969) reported
from
Bromley, England
@virginmedia I thought that might be the case. It’s a shame as some people might not realise what’s going on and give all the info. Horrible people 😡 thanks for your help today
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.
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@dorsetmartin
(@dorsetmartin1) reported
from
Croydon, England
@virginmedia No problem. All seems good at the moment.
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shoe Gal
(@ShoegalFox) reported
@virginmedia @LozzaFox Talktalk have been brilliant all through pandemic, no loss of service and 2 of us working from home, no problems at all unlike my colleagues on virgin media!
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Junior Hammy N
(@SlickHammyHammy) reported
@demonbaz666 All because kids are all at home doing online lessons hahhahaha Virgin Media network got corrupted
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TechNFood
(@PeterHarar) reported
@virginmedia Contacted 5 times, I Have done hard reset, restarted router all sort of things, your staff couldn’t tell why the speed is down, I’ve upgraded to 500 mbps , but speed dropped instead of going up..
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Lynn Sheridan🕷
(@LynnMSheridan) reported
@virginmedia So @viginmedia a whole work day and school day lost for the people on the South side of Glasgow who subscribers your service. A lot of very unhappy customers who are due their annual renewal.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
@virginmedia I am looking to re-negotiate my contract and if not suitable looking to cancel the contract and leaving for good. Can you help? The 3.50 discount for 6 months for a long term loyal customer is an insult!
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amy.
(@amy_tomkinson23) reported
@virginmedia hi please can you tell me if there is an issue in the Stoke on Trent area? I've ran a service check and followed website advise and our router is still not working
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trixie
(@LongJayne) reported
@virginhelp @virginmedia Yes...cable broken!!!
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l o i s
(@lolb1991) reported
Having a nightmare working from home because our @virginmedia WIFI is so bad. Looks like I’ll be giving @bt_uk a call.
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Ted Nesbitt
(@TedNesNA) reported
@virginmedia Massive internet issues today with our new Account. 6 days of great Service, now the day from hell. Have spent over 3 hrs on phone today getting bounced between #Virgin & Bell Service. #Brutal
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Dunestorm
(@turian333) reported
@virginmedia Hi, is there a reason why our internet connection goes down almost every single evening? It's very annoying!