Virgin Media Outage Report in Wandsworth, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wandsworth come from postal codes SW18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Eltham, Leyton, Wembley, Hackney, London, Ruislip, Croydon, Bermondsey, Lewisham, Tower Hamlets, Ealing, Watford, Hampstead, Camden Town and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Woolwich |
Internet | |
| Eltham |
Internet | |
| Leyton |
Internet | |
| Wembley |
Total Blackout | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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Ross Harvey aka The Project
(@rh_theproject) reported
from
Hillingdon, England
@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Camden, England
@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Myers
(@atozeeofbc) reported
@virginmedia 3 days total loss of service (phone/broadband/TV) in Dec, yet customer service says I'm not entitled to refund or comp, despite having to take 3 days off work, buy in mobile data & waste hours on the phone to you.A joke surely?Esp as you're about to price hike again!
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Louise
(@Louise63544316) reported
@O2 Hi so I am an O2 customer have been since before you were even O2 I am also a virgin media customer but yet on My O2 it does not recognise this even though it's the same name and address. So no VOLT benefits??
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Phil Dunnett
(@PhilipDunnett) reported
@virginmedia Got through to some patronising idiot before who just kept making some weird humming noise and wouldn’t give me a Wi-Fi extender. Probably just going to cancel
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Miss Adam
(@Miss_A_Drama) reported
@virginmedia please help! We are having issues installing our *** after a house move. There is no virgin media socket in the new property even though I was told it would be an easy self- install. Have called and it just cuts me off after telling me I haven’t set it up yet!
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49UNDEFEATED
(@SAYF_14) reported
@virginmedia I've accepted the lost of service but what is more concerning is not being able to work and also missing a days pay as a result of no broadband services what can I do, I cannot go somewhere where they offer Internet unless they allow me to connect using an ethernet cable.
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Aimee Charnell
(@aimeecharnell) reported
I ask this genuinely, is there a company with worse customer service than @virginmedia? I'm now 5 hours in, speaking to person 7/8 to cancel an order I'd been told hadn't gone through. Every person I speak to tells me opposite of the last on whether order is placed/cancelled! 😭
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jane doe
(@PJandh) reported
@virginmedia 29 minutes on the phone and then you cut me off. Hardly the way to retain me as customer after 23 years 😡😡😡😡
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Julie Carragher
(@JulieCarragher) reported
@virginmedia You are approximately the 15th person we have contacted about the issue, it’s beyond ridiculous! All I want is my landline to be connected!!
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craig
(@nicscraig) reported
@virginmedia Service fault from abo 6.30am this morning. No broadband or TV services
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Shatzy
(@KhanShaziah) reported
@virginmedia i am trying to reconnect. it's very slow. i will try again.