Virgin Media Outage Report in Wandsworth, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wandsworth come from postal codes SW18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Newham, Ealing, Paddington, Kensington, Croydon, Southall, London, Leyton, Harringay, Hackney, Watford, Lewisham, Tower Hamlets, Harrow and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| Ealing |
Wi-fi | |
| Paddington |
Internet | |
| Kensington |
Internet | |
| Croydon |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Declan Higgins ☘
(@declan1968) reported
from
Southwark, England
@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Declan Higgins ☘
(@declan1968) reported
from
Southwark, England
@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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#AshTag
(@Ashley_Rhysss) reported
from
Southwark, England
The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong
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DJ MRT
(@DJMRT) reported
from
Sutton, England
It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.
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Geoff Rogers
(@GeoffRogersEU) reported
from
Hersham, England
@virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Steven Kraan 🐀
(@drawing_daily) reported
from
Islington, England
@virginmedia internet down second day in a row, when will it work again?
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Tinders
(@safctinders) reported
from
Worcester Park, England
@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Alex
(@ameehan71) reported
from
Bromley, England
@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia Green up/down arrow flashing and router restarting
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
Haringey, England
@virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services
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Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Worcester Park, England
@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Naziya anwar
(@naziya08) reported
@virginmedia when will our Internet in Birmingham be back. No Internet all day and I work from home. Terrible service. Time to leave!!!!
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Mac 🍀
(@WillTriMac) reported
@virginmedia @primevideouk Your online streaming service is a disgrace. Constantly loading, riddled with ads and no transition to the actual stream I want to watch. Get your **** together or pack it in 👍
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gazz jones
(@gazzjones162388) reported
@virginmedia And yet again reading from a script, my issues are not to do with problem in my area,what's next am I looking for hot singles in my area?
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Paul Sylvester
(@p17syl) reported
@virginmedia Your service is a disgrace
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Mike Beckham
(@mikebeckham) reported
@virginmedia please reach out, I’ve been trying to move house with you but I’m not getting any calls or contact back despite having spoken to customer service on phone and live chat multiple times! Nobody seems to know what they’re doing.
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Indy Bansel
(@IndyBansel) reported
@virginmedia My broadband has been down since 3pm and I need it for work. I live in LS17 8NS. Can somebody please provide an update?
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Matthew
(@MatthewFenman) reported
@virginmedia Internet having constant issues in Cambridgeshire area. Intermittent buffering and dropouts. Is there an ongoing issue?
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Octopus Intelligence
(@Octopusintell) reported
Whats the point of your customer service team @virginmedia? Charges for a box never received. 3 times going through your insufferable Chat Bot to “talk to” a real person. Assured that no charges will be taken. Yep charged today. Incompetence or lied to get rid?
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David Harrison
(@ansumDave) reported
@virginmedia There is no fix time I need to know yo next deadlines already 5 hours past. Is it going to ve fixed this evening Lack of available info is woeful Simple update is all that's needed
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Nightsky Ceilings
(@cadeharry) reported
@virginmobileuk @virginmedia How the heck do I speak to someone about an old mobile which I'm still paying for but you swapped to O2. Keep getting the runaround. Perhaps I cancel the DD at the bank then you will contact me.