Virgin Media Outage Report in Wandsworth, Greater London, England
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The latest reports from users having issues in Wandsworth come from postal codes SW18, SW11 and SW17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southall, City of London, Paddington, Southwark, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster, Walton-on-Thames, Camden Town, Croydon and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| Hackney |
Total Blackout | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Southall |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia Message says service will resume at 10.15 but we’ve had these messages every day & still nothing.....
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
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Sarah Leveridge
(@sarahleveridge) reported
from
Paddington, England
@virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore
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chris whittart
(@fatwhit5) reported
from
Hounslow, England
******* shit @virginmedia WiFi has gone off AGAIN 😡😡
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully
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Victoria Cuthill RN
(@VickyChas3) reported
from
Kingston upon Thames, England
@virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia Still no service......
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Victoria Cuthill RN
(@VickyChas3) reported
from
Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
Get home from work....2 out of 3 kids sick...oh well at least I can catch up with some work this evening on my laptop....oh no @virginmedia outage today means no broadband & no telly either 😱😡....would be good to get a report on when this issue will be fixed.....
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Richardson
(@pompeyspudgun) reported
@virginmedia worse internet to ever exist! Charge me £48 per month amd never works amd all you say is turn the hub off and on again! Disgusting!!!
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Chris Duffy
(@duffsticks) reported
@virginmedia We'll be raising one today, yeah - but ultimately we would far rather just get it fixed asap than complain to customer services, because it's not going to get our internet connected any faster.
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添柏司 TDP
(@tianbosi) reported
@virginmedia Ok I've written to them. Is this a known issue?
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Cathy Kirby
(@cathkirby) reported
@virginmedia No faults showing. Ongoing since I had the service in 2019. Fed up with it!
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Sophie Round
(@_sophieround) reported
Love how @virginmedia are quick enough to answer the phone when you wanna set up with them but impossible to get through to when you need to cancel your broadband 🤔
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Laura
(@parrot_legal) reported
If someone is ever like "hey, you live in a cabled area, you should get @virginmedia!" - DON'T DO IT. My internet has gone down for several hours at a time on several occasions this WEEK. I'm so angry.
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Lisa Swift
(@lisaswift710) reported
@virginmedia is there an outage in area DO9 Y2T4 friend from work cant access anything thanks
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Lita Doolan
(@Litadoolan) reported
@virginmedia Hello @virginmedia I’m having a wild goose chase trying to get help from your support team. I keep being sent back to a link to check service status. I been on the phone for 40 minutes no one wants to actually help. Is there a number where someone will actually *help*? Peace
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a1💫
(@OneFootln) reported
@virginmedia its been down for 3 days
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ella
(@scarIetcinders) reported
im so over having no wifi VIRGIN MEDIA FIX IT RN .