Virgin Media

Virgin Media Outage Report in Wandsworth, Greater London, England

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The latest reports from users having issues in Wandsworth come from postal codes SW18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wandsworth, Greater London, England 08/05/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Bermondsey, Ealing, Tower Hamlets, Leatherhead, Greenford, Hayes, Camden Town, City of Westminster, Croydon, Harringay, Lewisham, Isleworth, Charlton and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomBermondsey Internet
United KingdomEaling Internet
United KingdomLondon Wi-fi
United KingdomEaling Wi-fi
United KingdomBermondsey Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • Levellers66 Johno (@Levellers66) reported from Spelthorne District, England

    @virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒

  • timlardner Timbo (@timlardner) reported from Camden Town, England

    @virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?

  • RKWinvisibleman Robert Wright (@RKWinvisibleman) reported from Lambeth, England

    We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?

  • BerrymanHannah Hannah Berryman (@BerrymanHannah) reported from Tottenham, England

    @AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)

  • skatinggirl1 julie atkinson #ForeverEuropean #Rejoin💙 #FBPA (@skatinggirl1) reported from Bromley, England

    @virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.

  • JulieAdamFilms J Calvert & A Bates (@JulieAdamFilms) reported from Camberwell, England

    @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

  • Tonyippee Ynot? (@Tonyippee) reported from Croydon, England

    Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭

  • thomas_maurice spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

  • stupotpot stupotpot 🏳️‍🌈🌹🏃🏻‍♂️ (@stupotpot) reported from Spelthorne District, England

    @virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.

  • Marshall5Sharon shoegal (@Marshall5Sharon) reported from Kensington, England

    No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬

  • Marshall5Sharon shoegal (@Marshall5Sharon) reported from Kensington, England

    @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

  • pharmr5 Diviyesh Shah (@pharmr5) reported from Brentford, England

    @virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.

  • mariorgi Spooky Mazza 👻 (@mariorgi) reported from Hounslow, England

    @virginmedia #VirginBroadband again no service. I wish I could leave #virgin. No broadband and it will be down all evening.

  • jgraha14 Jen Daly (@jgraha14) reported from Ealing, England

    @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

  • amar_maheshwary Amar (@amar_maheshwary) reported from Watford, England

    @virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications

  • cornbunting Anita McCullough (@cornbunting) reported from Walthamstow, England

    @virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 10MichaelDavies Michael Davies (@10MichaelDavies) reported

    @WhiskyWizard31 @virginmedia This is my issue. Dreadful customer service but no other companies can step up to that level of mbps speed

  • boltybabe Boltybabe (@boltybabe) reported

    @virginmedia Always additional cost to get something you should have already, good signal? Yet new customers get all the latest kit with loyal customers stuck with old tech

  • TheMaccAttacc Mac (@TheMaccAttacc) reported

    I'm sorry but how can you even think about raising the price of broadband when your service is utter ****? More dropouts than my 12th birthday party. 7 quid a month more for what exactly? Slower internet speeds and abysmal wifi? **** heads. @virginmedia

  • althalus609 althalus (@althalus609) reported

    @virginmedia Not with a 28.125% price hike. you're taking the mick . For the past month, we have had nothing but crap service with constant dropouts and speeds slower than dial up of 10 years ago

  • AllyFinlay1 Ally Finlay (@AllyFinlay1) reported

    @virginmedia Unplugged and still same issues. Can we get the old boxes back please as this new service is crap. #virgin360iscrap

  • ExtraSalt1989 WhySoSerious (@ExtraSalt1989) reported

    @ldeejenn @virginmedia Hi what Wi-Fi hub do you have? I’ve had problems with my pods for a week plus and after three phone calls, I was finally told yesterday there is a problem with the hub 4 connecting to pods at the moment. they are working on it apparently

  • MelChayse Mel (@MelChayse) reported

    @virginmedia Regular WiFi issues...it's been down again since yesterday ... I have work to do and my son has football to watch...unacceptable...

  • PlanBstudio Steve Price 😈 Creative Director (@PlanBstudio) reported

    @virginmedia our high speed broadband goes down more times the @RishiSunak’s ratings. It is deeply frustrating and unacceptable. We have had no internet at home since 09:19 this morning. Postcode TW1.

  • tich302001 Theresa Brown 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦🏳️‍🌈😀 (@tich302001) reported

    I'm a @virginmedia customer and have been since 2001 I'm happy with the company but my Internet connection is sporadic at best it keeps cutting out how do I fix it so it stops from cutting out.

  • PeterDonaldo Peter Donaldo (@PeterDonaldo) reported

    @virginmedia being dog **** again I see.