Virgin Media

Virgin Media Outage Report in Wandsworth, Greater London, England

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The latest reports from users having issues in Wandsworth come from postal codes SW18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wandsworth, Greater London, England 05/06/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Holborn, Poplar, Lewisham, Ealing, Croydon, Mitcham, Hampstead, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Phone
United KingdomHolborn Total Blackout
United KingdomPoplar Wi-fi
United KingdomLondon Internet
United KingdomLewisham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • GrahamStretch Graham Stretch (@GrahamStretch) reported from Ealing, England

    Virgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...

  • glen_faba rodger f (@glen_faba) reported from Harrow Weald, England

    @virginmedia HA5 area off London has now been down since 8.40am, no internet no TV , please fix/ advise urgently

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent

  • devanHD devanHD (@devanHD) reported from Lambeth, England

    @virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!

  • amikotecha Ami Kotecha (@amikotecha) reported from Ealing, England

    @virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience

  • sayitrightltd Priya🦋 (@sayitrightltd) reported from Kensington, England

    Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

  • simonmacmichael Simon MacMichael (@simonmacmichael) reported from Ealing, England

    @ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @ambsonthescreen @ruskin147 @virginmedia Doesn’t work. Was down an hour ago and now just says we’re aware of an issue etc etc

  • PeeWeeMFC75 silverfox🐺 (@PeeWeeMFC75) reported from Camberwell, England

    @Caroline_Day @virginmedia The whole of London is down

  • lynseyshaw_ Lynsey Shaw (@lynseyshaw_) reported from Wandsworth, England

    @virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.

  • danhacks DanQPRHackney (@danhacks) reported from Lambeth, England

    @virginmedia do you ever work!! Always breaks down and you call and get a to busy to take your call!! Worst internet provider in history!!! #virginmedia #virginmediadown

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Tell me bout it. And now when you contact phone number it just goes dead. Even when it’s up I find their download speeds shocking. Only been with them 5 weeks and not accepting this level of service.

  • Paulmalin10 Paul Malin (@Paulmalin10) reported from Camberwell, England

    @virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!

  • uberutz ubergk (@uberutz) reported from Lambeth, England

    @toby1kenobi @virginmedia Down here to at #se24

  • AlexRusev3 Alex Rusev (@AlexRusev3) reported from Southall, England

    @virginmedia @PlayAvengers My broadband is down and I am working from home. I followed all the steps available to fix the issue with the broadband but still not working... and I can't even contact anyone from @Virgin

  • ShelleyBurke23 Shelley Burke (@ShelleyBurke23) reported from Wandsworth, England

    @ruskin147 @virginmedia No service here in SW15

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jackblackyello jackblack (@jackblackyello) reported

    @virginmedia moved house, was told my contract would continue at new property. Have been at house for 2 Month, been over charged and apparently on a new 18 month contract at a high price that in never agreed to. Raised a complaint online on 11 nov. No response!!!

  • Mehreenxhanif Mezz (@Mehreenxhanif) reported

    @virginmedia Hi someone was suppose to call be at 11am in regards to my complaint but no one has called?

  • TheKingofDads TheKingofDads (@TheKingofDads) reported

    @virginmedia you are currently stealing money from my bank account. I pay you for a service which is not being delivered. Old school dialup would probably be faster and more stable. You claim to provide the best but you a clearly wrong. #unhappy #getmeoutofthiscontract

  • antonyrob79 Antony Robinson (@antonyrob79) reported

    @virginmedia after 4 hours of being on hold/disconnected, the agent has booked an engineer to come out tomorrow. I can't even use my virgin mobile to tether as signal is terrible. Currently using my work vodafone to keep working. 3rd day in 3 weeks with no BB 😢

  • woodford_halse Woodford Halse (@woodford_halse) reported

    @virginmedia I don’t think the 140 characters available on Twitter are sufficient to explain. I followed all recommendations from your people who decided that a booster/extender from you is the only remaining option to help . This has not been sent.

  • MoodeeMu moodee-mu (@MoodeeMu) reported

    @virginmedia You think I haven't tried everything already? I don't understand how an issue could take so long to sort out

  • MissSaraLouise Sara Louise (@MissSaraLouise) reported

    @virginmedia internet is going down every 15 minutes - is something up with the area? LS14 postcode. Can’t get through any webchats or helplines

  • statoblue Graeme Boyce (@statoblue) reported

    @virginmedia @Zazzle86 Been waiting on call from 8pm last night another great service not 😡😡😡😡😡😡😡😡😡😡😡

  • sam_sugarman Sam Sugarman (@sam_sugarman) reported

    @virginmedia I do not want any resolution other than the cancellation of my virgin line (which has been set for Dec 22nd) and to not be charged for YOUR poor service. Again, please confirm asap.

  • 1pa1ntstuff youdontwanttoknow (@1pa1ntstuff) reported

    @virginmedia hello I'm getting really fed up now with ringing up every day for 10 days and getting through to some exotic country and no one resolving my problem, is there a UK number I can ring to resolve my complaint please , other wise I will be suing at the end of this week.