Virgin Media Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and SW16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Hackney, City of Westminster, Croydon, Southall, Carshalton, Southwark, Mitcham, Camden Town, Newham, Wembley, Ealing, Islington and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| Croydon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
-
Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
-
Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
-
Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp any relay? Virgin media is appalling. Service is non existent
-
Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
-
Lisa Coia
(@lisacoia) reported
from
Hackney, England
@Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day
-
Ralph E. Herrera
(@REHerrera) reported
from
Kensington, England
@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia
-
Lisa Toffolo ⚡️★
(@LisaToffolo) reported
from
Hackney, England
@virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges
-
Benj 🌹
(@benjywenjy6) reported
from
Camberwell, England
@virginmedia our internet is down for the third time in a week, sort it out!
-
Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
-
Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
-
Danielle DeLellis
(@spokeswoman4me) reported
from
Wandsworth, England
@virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!
-
Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
-
CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing
-
Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
-
clare ellison
(@clarejelli) reported
from
Merton, England
@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet
-
paul clements
(@paulclements) reported
from
Stratford, England
So my Virgin Media’s gone down again...
-
Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
-
Cazza
(@carolhegs) reported
from
Eltham, England
OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel J Carpanini
(@DanJCarpanini) reported
@virginmedia Incorrect information provided, and was told something was done when it wasn’t. A complaint being closed without consent. Constantly having to chase up myself and promised call backs or contact but nothing ever happens. It’s been 3 months since it was logged. No contact at all.
-
Alex
(@alexodam) reported
@virginmedia ahhh! i seee you :) - saw how many messages with the same text had been sent out quickly so wasn’t sure if it was a mad copy and paste run or a little auto script bot thing haha. Thanks for the message guys, been a customer since 2017 and gb fibre since day one, love the service…
-
Alastair
(@Alastairdf) reported
@virginmedia I have been without internet for 12hrs now. This is the 4th time. I have no phone signal here so have to go to a field to get some. This leaves me feeling so unsafe as now I can’t call emergency services if needed. You team say it will take over a week to help me.
-
Richard McGuinness
(@Ricmcg) reported
@sps81 @virginmedia Mine is still down and you didn’t answer the question.
-
Gooner Greek
(@Driksy4) reported
@virginmedia And guess what?? Down again for the 3rd day running.
-
Anas Patel
(@anaschillin) reported
@virginmedia What was the cause of the issue?
-
Tom Rolt
(@tomrolty) reported
@virginmedia Always best to put a router infront of the VM hub to mitigate the wifi issues. As ours works fine via ethernet and a separate wifi network, just so if VM have issues with their Wifi service (we are unaffected). But it's strange that VM can shut off your wifi and muck about..
-
Strang3Fru1t 🍑 🇪🇺🏳️🌈
(@S3r0b3rtz) reported
@virginmedia Never mind the apology, took you how many hours to acknowledge it - that’s what’s shameful. Your customers should not have to beg for information.
-
15 minute Chris
(@chrisjlatimer) reported
@virginmedia They back down again
-
Niamh McLauchlan
(@niamhmclucky) reported
@virginmedia My phone has been stuck on 'Refreshing SIM Data' since your outage. I have restarted my phone many times to fix it, even manually turning the SIM on and off in my Settings. What the Hell is going on?? 🙃