Virgin Media outages and service status in Croydon, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Croydon, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 16, 7:44 PM GMT+1.
- Internet (62%)
- Wi-fi (17%)
- Total Blackout (10%)
- E-mail (6%)
- TV (5%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 and CR4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Mitcham, Southwark, City of Westminster, Bromley, Wandsworth, Westminster Abbey, Caterham, Lewisham, Merton, Sutton, Fulham, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 14 hours ago |
|
Croydon
|
Wi-fi | 21 hours ago |
|
Mitcham
|
Internet | 1 day ago |
|
Croydon
|
Total Blackout | 1 day ago |
|
Croydon
|
Internet | 2 days ago |
|
Croydon
|
Internet | 2 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandTime to ditch @vmbusiness I think, unreliable service & weak support
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Phil ******* (@SustyPhilC) reported from Merton, England@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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Joana (@JoanaLoGomes) reported from Merton, EnglandHey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!
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Stephen Champion (@Champs707007) reported from Wandsworth, England@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
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Jenny (@jennymelmo) reported from Merton, England@virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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JamesLee85 (@jameslee_1985) reported from Croydon, EnglandApologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@philclarke0170 Virgin media seems to be the problem
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandReally losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”
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Mark (@markrhorney) reported from Lambeth, England@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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Kwame Gyamfi (@Kwame916) reported from Wandsworth, EnglandVirgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11
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Mamba 〽️🦋 (@imbranzo) reported from Bromley, Englandholy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???
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Illy Mus 💙 (@illymus) reported from Camberwell, England@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Stephen Champion (@Champs707007) reported from Bromley, England@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abby R (@abbyr6498) reported@virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased
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Paul THORNE (@harrewis) reported@virginmedia brilliant…received new 360 remotes. Zero instructions in box so have to find instructions online. Cannot connect remote to tv after MANY attempts. No way of getting help! Why no clear instructions in the box on how to pair??!!
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Cububo (@pokerchamp_Cbbo) reported@koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀
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M&M (@MZ2346441534028) reported@virginmedia I've been communicating with VM via X sharing personal details and suddenly they cannot help me , I would seriously avoid #useless #virginmedia #broadband
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James Norris (@nozzla) reported@virginmedia WiFi and TV not working this morning and can't seem to fix it. Is the service down?
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Harry john (@ahmedbella19101) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷
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Paul James Smith (@PaulJamesSmith4) reported@misselledee @virginmedia Generic bot replies as usual. Their customer service doesn’t exist. How they’re still in business amazes me.
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andrea crosby (@andreac14064810) reported@virginmedia I’m totally disgusted by your service
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Gordy (@trueblue171) reported@virginmedia ready to cancel, my Internet works ok but then lags and my game or TV goes really fast then goes back normal,can you help me with this,worse when it has been raining or bad weather ?
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Ruth Payne (@ruthmpayne) reported@TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!