Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and SW16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Greenford, Paddington, Wembley, Poplar, Croydon, Welling, Hackney, Islington, Orpington, City of Westminster, Dagenham, Newham, Wandsworth and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Greenford |
Wi-fi | |
| Paddington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Jack Barry
(@JBazzler) reported
from
Lambeth, England
My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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Yen Sanford
(@YenSanford) reported
from
Bexleyheath, England
@emloue @virginmedia @virginmedia contacted me and we went through some trouble shooting guides. Fortunately, as well, I have two tech savvy brothers who helped and sorted it, updated and all. We managed to fix between us all. 👍🏼
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Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
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tony pickering
(@tonycelebrity) reported
from
Camberwell, England
@virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
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Nicola Fish
(@Nicolanoodle) reported
from
Kingston upon Thames, England
@virginmedia I totally agree. Sadly it doesn’t seem that easy. I repeated at least 5 times ‘I’d just want to cancel my account’ to no avail.
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Dave Mauger
(@DaveMauger) reported
from
Wandsworth, England
@virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
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ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
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Johnny Daukes
(@jdaukes) reported
from
Brentford, England
@virginmedia It’s down. Expected fix by 16:00.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
Because every interaction with @virginmedia on any customer service channel is enough to make me want to open a vein.
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@pixelandsoda @Senna82 @virginmedia Still no joy in BR1 4A... Also met with clueless customer support who had no idea there was an issue / not seeing a reported issue on the system.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Adams ⛰️
(@mrbrady72) reported
@skytv @skyhelpteam I have no issue with your service. I like the flexibility of being able to watch TV in multiple rooms in my home (something that @virginmedia can't, or won't do) but this disingenuous marketing campaign to get £5 off has opened up a whole can of worms. (8/9)
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WittyTwart
(@atombombbaby420) reported
@virginmedia So see you in court or waste years trying to track me down... Your call but it'd be in your best interest to just close the account & write any debt off now coz whatever you do its just gonna keep costing you $ & you ain't ever getting anything from me!!!
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Gareth Ebenezer 💙
(@Ebenezer68) reported
@virginmedia I have spoken to numerous different teams in recent days - no one has contacted me for an update or to advise me of any issues, & nobody has taken ownership of the problem. Why should I have to chase continually? Very poor first impressions.
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Martin fuller
(@Martinf76606790) reported
@virginmedia It’s was ordered 6 weeks ago I rang virgin media was then told it was never ordered and I am not allowed one I am m500 then I was told you can only have one if your on GIG 1
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Vish Sahnan
(@visho___) reported
@virginmedia Not surprised! Just get him to call me and stop all this nonsense- how’s that for an idea! There’s clearly an issue as I’m STILL going on about it - yet you lot are hell bent on emails, forms, sending people@out to do an install!
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Alli Deasy
(@AlliDeasy) reported
@virginmedia can you confirm if there is n issue in the swords area ?
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@virginmedia no service in sk6 8bt can you help
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Ryan
(@OfficialRUSHY) reported
Turns out they charge a rediculous amount for calls during the week! It took ages to try and resolve the issue, their customer service was very poor! They forgot to mention all their charges! I would not recommend joing virgin media if you are thinking about doing so.
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Duke Silver
(@Carl0sAlbert0) reported
@virginmedia Thanks for this, not really helpful though. We just get an incessant number of calls from automated services, always hang up. Have registered with TPS but it's not stopping them. Wondered if you guys have any services/equipment for blocking? Besides getting rid of landline?
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Elaine MacDonald
(@laineymacd) reported
@virginmedia 4. Specifically asked for service to be activated on the 6th of April. Realised half way through the call this had been changed to the the 9th of March. He assured me this was fixed. It was confirmed later it wasn’t.