Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90 and CR0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, City of London, Hounslow, Morden, Dagenham, Newham, Poplar, Southwark, Wembley, Fulham, Croydon, Redhill and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Dr David Hardman
(@RumblesOfSteel) reported
from
Stratford, England
@virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia my TiVo box has broken how can I get this replaced?
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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SZA’s Pommel Horse
(@SeifAbdelSalam) reported
from
Hackney, England
Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia As I said yesterday, all internet, TV and media down. Called you twice for over an hour and a half yesterday but no reply. Terrible service. Have work to do! Booked engineer but they can’t come until Tuesday evening. Can you call me?
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Tracey Franklin
(@Traceywith_an_e) reported
from
Redhill, England
@virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.
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𝒏𝒊𝒍𝒆𝒔𝒉
(@nilesh14) reported
from
Richmond, England
Is @virginmedia internet down in Barnes area?
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Bloom The Cat
(@bloomthecat) reported
from
Hackney, England
Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia 2 days of calling and terrible service still no resolve of the issue Even your response on social media is slow. After another week of waiting a technician has turned up today to report the fault hasn’t even been logged let alone resolved. How are you going to help? #badservice
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Tori
(@totti369) reported
from
Wandsworth, England
@virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?
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John lumb
(@Johnlumb67) reported
from
Richmond, England
@virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!
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Ivan Georgiev ♠️
(@ivang21022) reported
from
Lambeth, England
@virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Rhodes
(@dougsfeline) reported
@virginmedia Another Internet outage. I've had had to rearrange a job interview, hopefully issue will be resolved as promised. When I asked about compensation told it needs a 48 hour outage! Ridiculous! We all rely on the net, you should have to pay out for every outage
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John lawless
(@Jonlws01) reported
@virginmedia What a joke, had no tv for months and cant get through on the phones, do I just cancel my direct debit?
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Sadia Ghafoor
(@SadiaGhafoor) reported
@virginmedia Not good enough, in this current climate you need to be doing more to ensure you don’t have these situations, the impact loss of service has right now on customers is more severe than before. It now impacts their jobs, business and education, will be making a complaint to OFCOM
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ian jacques
(@ianjacques68) reported
@virginmedia hello team can you tell me if there is a problem with supply my whole package is down , started playing up last night and is totally off, so is my neighbour’s? Ch42 ?
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Dprboy88
(@dprboy88) reported
@virginmedia @virginmedia - called in as requested and chased up, call back from manager re: escalated complaint that was due Monday or Tuesday is now overdue. Now what?
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Kevin Diamond
(@kevinadiamond) reported
@virginmedia just checking how accurate your online checker is. As broadband down.
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Lorraine Jean Bush
(@LJBush) reported
@virginmedia I've checked your updates saying no problems, but on down detector it's stating problems at virgin media in slough with 1,110 people saying no internet in the area. My son is one of those!
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Ryan Palmer
(@ryanpalmer10) reported
Awful, awful customer service by @virginmedia who then ask me to fill in an NPS survey on their performance prior to installation. Can’t think of a time I’ve ever received a worse service.
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Yudhi B
(@thatboyyudhz) reported
@virginmedia 1. Complete outage of connection 2.Continuously having to reboot my system 3. Connection keeps breaking Can’t really say you’re the best network provider tbh if continuous people keep having the same issues. @skytv @bt_uk you guys get these issues ?
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Joel
(@joelwatson11) reported
@virginmedia i have been trying to ring for days regarding my bill going up and i have also tried speaking on the online chat and had no response can you help please?