Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Southwark, Bromley, Wandsworth, Mitcham, Epsom, and Beckenham.

City	Problem Type	Report Time
City of Westminster	Internet	9 minutes ago
Croydon	Internet	21 hours ago
Southwark	Internet	23 hours ago
Croydon	Wi-fi	2 days ago
Southwark	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Stephen Champion (@Champs707007) reported 45 seconds ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Nick Tippett (@nicktippett) reported 6 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  marksonofjohn (@marksonofjohn) reported 9 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Deano (@Deano1969) reported 9 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 16 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 18 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Alex (@ameehan71) reported 21 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  anne hill (@gorgeousuk) reported 21 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Tinders (@safctinders) reported 24 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Mike Fuller (@ninepine) reported 24 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  hippychic (@Keldavey) reported 28 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  traymca 💙 (@traymca) reported 28 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 31 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 35 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  R. Aaron (@aaronuart) reported 38 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Jack Robinson (@JackEORobinson) reported 38 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 41 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Stephen Champion (@Champs707007) reported 43 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Nigel Ellway (@Nigelellway) reported 48 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  anne hill (@gorgeousuk) reported 50 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fatscholes76 🇺🇦 (@fatscholes76) reported 5 minutes ago

  @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?

• 
  Sodium (@sodiumlights) reported 7 minutes ago

  @virginmedia Oh, and when I've told you what the error message is, and you send an engineer out without telling him that, so he doesn't have the parts he needs, is ****. Looks like my O2 data is going to get hammered. And I'm going to get cold.

• 
  BeKind (@Yolandae) reported 8 minutes ago

  @virginmedia do you have any idea when our area will have service? I am unable to reach your customer service to book an engineer.

• 
  UDI for The North 🐧 (@SunyaSutti) reported 9 minutes ago

  Why have @virginmedia cut off my broadband three days BEFORE I was supposed to cancel their shity service?

• 
  LynneN 🌸✝️ https://www.youtube.com/watch (@nightsong53) reported 9 minutes ago

  @marypaul32 @virginmedia Every organisation appears to be incompetent. Its on such a grand scale now that it seems deliberate because such things do stress the human bodi. We got hold of Asda mobile and thei said it could take 2 days to fix but it's on now. I am way behind with stuff though. 8wks ombdsma

• 
  Tyler James (@FreakyMusic_) reported 12 minutes ago

  Oh my word 02 phone network is the most horrendous experience now since they have merged with Virgin Media. Trying sign into the My 02 app or pay a phone bill is genuinely horrendous😭 Why have I got to resign each time, then put my code in, then check 7 emails and ahhhh

• 
  catherineleech (@poppyandoscar) reported 13 minutes ago

  @virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.

• 
  Keith A Pearson (@keithapearson) reported 15 minutes ago

  @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 15 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  FordPrefect (@fp2072) reported 15 minutes ago

  @virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure