Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Wandsworth, Bromley, Mitcham, City of Westminster, Beckenham, Westminster Abbey, Caterham, Lewisham, Merton, and Sutton.

City	Problem Type	Report Time
Croydon	Internet	11 hours ago
Southwark	Wi-fi	12 hours ago
Wandsworth	TV	23 hours ago
Bromley	Wi-fi	23 hours ago
Croydon	Wi-fi	2 days ago
Croydon	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Rana Rahman (@ranaraptor) reported 21 seconds ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Mike Fuller (@ninepine) reported 6 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Mike Fuller (@ninepine) reported 7 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Alex (@ameehan71) reported 9 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 9 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Mark (@markrhorney) reported 9 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  R. Aaron (@aaronuart) reported 14 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Joana (@JoanaLoGomes) reported 21 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Philip 🦅 (@Phil_Swallow) reported 22 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 27 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Kwame Gyamfi (@Kwame916) reported 36 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  traymca 💙 (@traymca) reported 36 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Claire Champion (@Champion3Claire) reported 37 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 41 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  ☆ Liezel ☆ (@liezel_t) reported 46 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Andy Walker (@educationforum) reported 48 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 50 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  hippychic (@Keldavey) reported 55 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  R. Aaron (@aaronuart) reported 56 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 58 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Grant (@DavidGrant58131) reported 7 minutes ago

  Virgin media broadband down in Swords for 4 days so far ...no communication...no contact....@richardbranson ???

• 
  LovelifeLoveLowe (@debbsno1) reported 9 minutes ago

  @TheGriftReport Virgin media have been ringing me a lot, I dont answer, as I can NEVER understand the call handler, theyre also very impatient and rude. I pay my bill via direct debit on time, everytime, so , unless I've a problem to report I simply dont put myself through it, too stressful.

• 
  Michael Day (@JustMike2K24) reported 12 minutes ago

  @virginmedia My WiFi and overall service has been up and down for over 2 weeks now. I’ve done all of the trouble shooting. I’ve checked the service. I done the old switch off and on. I just need to get somebody to visit and do it as I am unable to wfh because of it.

• 
  entrustTMF (@entrustTMF) reported 12 minutes ago

  @virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?

• 
  Seno (@SenosLIVE) reported 16 minutes ago

  @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers

• 
  Eden Gem (@edengem) reported 16 minutes ago

  @virginmedia Help Please! Just been given incorrect advice from 4xoverseas tech support. Initial issue was an error code & “black listed IP server” that stopped desktop emails from working. Any advice as advice now cancelled iPhone email. TIA

• 
  Rob ⭐⭐️ (@LordBadshot) reported 19 minutes ago

  @entrustTMF @virginmedia @Starlink simples - best utility provider I have ever had and never gone down in the years I have been a customer.

• 
  Rusty Spoons (@JustRusty) reported 21 minutes ago

  @virginmedia How vile. There is no amount outstanding on my account. It has been paid. The response I got from the credit file amendments team was to contact the credit file amendments team. So I'll just go to CISAS. You're even horrible on social media. No wonder your trust pilot is so low.

• 
  SimulatorMan (@man_simulator) reported 22 minutes ago

  @virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!

• 
  Joshua Oliver (@ashlet87) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies