Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, CR4 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hammersmith, City of Westminster, Hounslow, Croydon, Bromley, Mitcham, Islington, Newham, City of London, Poplar, Hackney, Southall and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
||
| Hammersmith |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
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Dino
(@dianaziedina) reported
from
Kensington, England
@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
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Atima Bhatnagar
(@NailsByNemo) reported
from
Brentford, England
@virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!
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Chris Hadland
(@chrishadland89) reported
from
Ealing, England
@virginmedia no Broadband service. London W5 area for about 2 hours now.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Chris Ruby
(@chrisruby3) reported
from
Brentford, England
@virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
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Vicki Power
(@vickileepower) reported
from
Camberwell, England
@virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Phil Marriott Ⓥ
(@phil_marriott) reported
from
Camberwell, England
@laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling
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Catherine Gull
(@catgull) reported
from
Kensington, England
@virginmedia what is going on with the network. No service!
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Lazenby
(@goonerby_matt) reported
@virginmedia any chance of you guys actually fixing a problem. Had crap Internet since early December and you don't seem to want to do anything about it. Customer Service has been woeful
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james
(@james60734212) reported
@virginmedia can someone please get in contact with me regarding an urgent matter with my acc. I have tried to call and was on hold for ages. Chatted on the app 4 hours ago still no reply.. please help this is such poor customer service for a loyal cx !!
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Customer Service
(@vmbusinesshelp) reported
@neillhope @vmbusiness Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800
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Mark Baldwin
(@mark_xc) reported
@virginmedia Never got a call back back but eventually got through on the phone. Got the same storey about a very complicated problem. It is raised as a P4? Told the new fix date is at 09:00 exactly a week after the last fix date which is very suspicious. Going into my 3rd week with no wifi
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Numan
(@numaan07) reported
@virginmedia That's not the worst part. I was on call for 3 hours with no solution. I've called 3 times today and have been cut off twice. All I want is my broadband installed
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John Mitchell
(@LordConnaught) reported
@CosmicBlink @virginmedia Who I am is a loyal customer (and have been since long before they were even NTL and acquired by Virgin) who is currently paying far too much for something that doesn't even work all the while being upsold nonsense I don't need by the only contactable team at Virgin. Priorities!
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Vee33ee
(@vee33ee) reported
@virginmedia Hey my friend is still having major problems with her broadband. Is there a contact number she can call you on? This conversation (Twitter) isn't working. Thank you
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Jason Reynolds
(@JSONReynolds) reported
@virginmedia Randomly came back online - I guess it's just random outage
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catalina
(@catalin95936273) reported
@virginmedia No , no answer from any of your customer service team - I am now writing a complaint email to your CEO as my last resort to resolve this issue - just unbelievable !
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Customer Service
(@vmbusinesshelp) reported
@Smallgarden64 @virginmedia @BigIssue Hi , thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800