Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Mitcham, Southwark, Bromley, Wandsworth, Westminster Abbey, Caterham, Lewisham, Merton, Sutton, Fulham, and Beckenham.

City	Problem Type	Report Time
Croydon	TV	11 hours ago
City of Westminster	Internet	15 hours ago
Croydon	Wi-fi	2 days ago
Croydon	Wi-fi	3 days ago
Croydon	Wi-fi	3 days ago
Mitcham	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 13 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  travelling Adam (@TravellingAdam) reported 15 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  A voice only (@Avoiceonly2) reported 19 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Nada Tharanee (@ntharanee) reported 22 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Jack Robinson (@JackEORobinson) reported 24 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 29 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Stephen Champion (@Champs707007) reported 30 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 32 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Befitat50 (@befitat50) reported 34 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  travelling Adam (@TravellingAdam) reported 36 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Kwame Gyamfi (@Kwame916) reported 37 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 40 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 42 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  anne hill (@gorgeousuk) reported 47 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Nick Tippett (@nicktippett) reported 49 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Rana Rahman (@ranaraptor) reported 53 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Nick Tippett (@nicktippett) reported 54 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Nick Tippett (@nicktippett) reported 54 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Stephen Champion (@Champs707007) reported 56 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Claire Champion (@Champion3Claire) reported 58 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yiuon (@yiuonmw) reported 7 minutes ago

  @virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?

• 
  Alloqui Strix (@AlloquiStrix) reported 10 minutes ago

  @virginmedia Perhaps, but not 1 day then 7 days between updates on the same day & within minutes. If this was a water outage for this length of time there would be water tankers delivering water to houses - why are you not providing us with mobile data during this extended SNAFU.

• 
  Cububo (@pokerchamp_Cbbo) reported 15 minutes ago

  @koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵‍💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀

• 
  Karen Cheney (@loubylou60) reported 15 minutes ago

  @virginmedia Why is my tv not working and why can’t I get through to customer service - been trying since this morning. What a terrible service!

• 
  Debbie Cosway (@debbiecosway85) reported 17 minutes ago

  @virginmedia the up and down buttons have stopped working on my remote 😕

• 
  Jo Broughton (@BroughtonJo) reported 19 minutes ago

  @virginmedia No WiFi since Wednesday, apparently Engineers are ‘working hard to resolve the issue’ except having driven the entire area…no Engineers working anywhere? just want an honest answer to what’s going on and when it’s going to be fixed

• 
  Stewart Hawtin (@HawtinStewart) reported 21 minutes ago

  @virginmedia Any update on this? Really disappointed with the service provided here. I pay a fortune a month for this!!

• 
  Gordy (@trueblue171) reported 23 minutes ago

  @virginmedia ready to cancel, my Internet works ok but then lags and my game or TV goes really fast then goes back normal,can you help me with this,worse when it has been raining or bad weather ?

• 
  Marc Adams Reacts (@MarcReacts) reported 25 minutes ago

  @virginmedia hi I have an issue tried to dm you my account is down please help

• 
  Lee Black (@leeb9972) reported 27 minutes ago

  @virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(