Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Bromley, Wandsworth, Croydon, Mitcham, City of Westminster, Beckenham, Westminster Abbey, Caterham, Lewisham, and Merton.

City	Problem Type	Report Time
Southwark	Wi-fi	8 hours ago
Bromley	Internet	9 hours ago
Wandsworth	Internet	20 hours ago
Southwark	Internet	1 day ago
Croydon	Internet	1 day ago
Southwark	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Millwall halfwayline (@millwalljdb) reported 7 seconds ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Rana Rahman (@ranaraptor) reported 2 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Mike Fuller (@ninepine) reported 3 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Nigel Ellway (@Nigelellway) reported 7 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Befitat50 (@befitat50) reported 9 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  anne hill (@gorgeousuk) reported 12 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Philip 🦅 (@Phil_Swallow) reported 13 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  A voice only (@Avoiceonly2) reported 16 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Joana (@JoanaLoGomes) reported 25 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 35 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  A voice only (@Avoiceonly2) reported 36 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 41 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  traymca 💙 (@traymca) reported 44 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  DJ MRT (@DJMRT) reported 44 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  marksonofjohn (@marksonofjohn) reported 44 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 45 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 48 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 51 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Declan Higgins ☘ (@declan1968) reported 52 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  J (@not_on_fire) reported 54 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SFB-Mod (@cycleprawn) reported 5 minutes ago

  @obbsie @virginmedia They are absolutely ****. Wouldn’t use them if they were free. They are dishonest and I wouldn’t trust them to run me a bath without cocking it up.

• 
  June Tobin (@junie1954) reported 6 minutes ago

  @virginmedia customer service is awful. Cannot find an easy way to contact you. Please would someone resolve this issue for us.

• 
  Paul goodhall (@paulieg1066) reported 7 minutes ago

  @virginmedia got to be the world’s worst customer service been on hold for hours

• 
  Steve Furniss (@SteveFurni7742) reported 8 minutes ago

  @virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue

• 
  Carole Winter (@CaroleWinter) reported 10 minutes ago

  @virginmedia please answer the phone. You are one broken system

• 
  Limited (@Itslimiiited) reported 10 minutes ago

  @virginmedia What's the point in paying for a service, when its ****!

• 
  EarthLuma! (@earth_luma) reported 13 minutes ago

  @PaulaCoyscot I wouldn’t say I’m against it or anything, but like the sad wee sod I am, I wonder how our broadcasting system would be affected by it, considering how Ireland has a completely distinct system from the UK (with RTÉ, the Virgin Media network (which was TV3 until 2018), TG4, etc.)

• 
  billy winter (@billywi56359173) reported 14 minutes ago

  @virginmedia too busy money grabbing working through bots instead of getting real people to support your customers with actual help, fed up of trying to explain to a robot what’s going on

• 
  Matthew White (@mrmrwhite86) reported 16 minutes ago

  @virginmedia is your WiFi down completely. Tried to get through multiple times but no answer?

• 
  Martin Murphy (@m32925132) reported 16 minutes ago

  @virginmedia I have emailed about my account asking for tv to be taken of for my internet usage to be changed no email no call and you take 200 from my account today shame on you horrible company shane on you!!!