Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Southwark, Bromley, Purley, Wandsworth, Caterham, Mitcham, Carshalton, Sutton, and Epsom.

City	Problem Type	Report Time
City of Westminster	Internet	14 hours ago
Croydon	Internet	19 hours ago
Southwark	Internet	20 hours ago
Southwark	Wi-fi	2 days ago
City of Westminster	TV	2 days ago
City of Westminster	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 56 seconds ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Deano (@Deano1969) reported 2 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Jane Common (@JaneCommon) reported 5 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Catt Hurman (@catt_hurman) reported 6 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Shasa Colson (@THE_COLSON) reported 13 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  R. Aaron (@aaronuart) reported 32 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 35 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Claire Champion (@Champion3Claire) reported 37 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Befitat50 (@befitat50) reported 40 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Beth (@bethcanadian) reported 41 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Charbster (@charbster) reported 42 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  hippychic (@Keldavey) reported 44 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 45 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 46 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  R. Aaron (@aaronuart) reported 48 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Nigel Ellway (@Nigelellway) reported 48 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Tinders (@safctinders) reported 48 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Baltazarka (@MiaZagica) reported 52 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  J (@not_on_fire) reported 55 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  traymca 💙 (@traymca) reported 56 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 3 minutes ago

  @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭

• 
  🌍 Anitaaaa (@Anitaaaa_W) reported 6 minutes ago

  @Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****

• 
  SJL (@lambypies) reported 9 minutes ago

  @Stsantek @virginmedia Yeap, happened to me too. I asked on the phone if there was any evidence of this "Contract" The call handler said point blank it didn't matter. The really annoying thing is the actual broadband is really good. Fast, reliable and only the odd day down for maintenance.

• 
  Adam Luxon (@adam_luxon) reported 12 minutes ago

  @theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished

• 
  still looking (@newshound2018) reported 15 minutes ago

  Virgin Media fined after hanging up on customers trying to cancel contracts Virgin Media fined after hanging up on customers trying to cancel contracts Virgin Media fined after hanging up on customers trying to cancel contracts Virgin Media fined after hanging up on customers

• 
  Tariq Chowdry (@tc9topcat) reported 16 minutes ago

  @virginmedia - my internet has been down since 3pm in Bristol Can't get through to agent on phone. Please advise when it will be fixed.

• 
  Jonathan Kirk (@doubledutch13) reported 18 minutes ago

  @virginmedia having been treated disgracefully just after my wife died I’m delight you are 28 000 000 lighter in the pocket. You were truly awful and I’ll never ever use you again. Ever. #youdeserveit #laughingnow

• 
  The FPL Armband (@TheFPLArmband) reported 18 minutes ago

  @JDSuker @virginmedia They’re the worst. I’m NEVER going back to them

• 
  Christine💙 (@jaluch) reported 19 minutes ago

  No service at all from @virginMedia nobody to take responsibily for any problems, no manager to speak to its tough we dont care that the attitude.

• 
  Frisc Capital (@frisccapital) reported 20 minutes ago

  @Stsantek @virginmedia Tell them your moving address they will cancel it without charges