Virgin Media Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Bexleyheath, London, Croydon, Southwark, Ashtead, City of Westminster, Hammersmith, Newham, City of London, Hounslow, Southall, Paddington, Wembley and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Bexleyheath |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
-
Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
-
Chris Hampson
(@chrishampson) reported
from
Richmond, England
@virginmedia is down. Area 3. Please fix ASAP.
-
Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
-
Hussey FM
(@djspeedy34) reported
from
Kingston upon Thames, England
@virginmedia is very bad
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
-
Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson
-
The Only Way Is Sussex
(@ali1m) reported
from
Redhill, England
@virginmedia No, it’s showing No Known Issues
-
Jason Costellow
(@jasoncostellow) reported
from
Lambeth, England
@virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.
-
Michael harrison
(@mackenziedarcy) reported
from
Stratford, England
@virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service
-
Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
-
Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
-
Alice
(@alicebees1) reported
from
Esher, England
@virginmedia Hi! Our WiFi is constantly dropping out and not working even when the lights on the box look fine. And it can’t even reach around the whole house and it’s definitely not a big house! Is there any way you could sort it out as it has been a problem for a while. Thanks.
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.
-
Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company
-
camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
-
Neil Clark
(@NeilClark1912) reported
from
Eltham, England
@virginmedia down again what a surprise 🙄 no wi fi again!
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution
-
Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
-
aliyah
(@_aliyahfaith) reported
from
Lambeth, England
Virgin media is the worst broadband ever!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Samuel Hetterley
(@gwarme1980) reported
@virginmedia Basically I'm trying to sell the phone but want it unlocked from a network
-
christopher Francis
(@chris_online01) reported
@gwarme1980 @virginmedia Hi. I can help you hacked or recover your iPhone. Kindly chat me up on WhatsApp with +1 (248) 385-3382 or send me a Direct message here..:
-
Lets
(@letonia_) reported
@virginmedia @QuarterGeekster Yeah well, not that “automatic”, you need to be ABLE to register the loss of service in the first place ... good luck with that.
-
Fiona stannard
(@fiona_stannard) reported
@virginmedia I want a phone call urgently. This is such appalling service!!!! Webchat is a waste of time!
-
Ross Young
(@hoochthedug) reported
@virginmedia send an engineer yesterday to update service. Engineer cuts off all services through something he has done and then you find it acceptable to leave me without any services at all for 2 weeks. Some customer service that! I’ll be off to @SkyUK then 👋
-
stephen
(@bondyloneranger) reported
@virginmedia Complaint was supposedly raised on Tuesday my wife was advised call back with 24hrs no call back. She has now emailed the CEO
-
samsepI0L
(@LSamsep) reported
@virginmedia It says there isn't any issue in my area. Confused com
-
Gordon Springate
(@GordonSpringate) reported
@virginmedia Impressive network service last night. Television internet service kept closing down. Nearly Virgin Media best poor performance. Certainly worth an mention.
-
Ellie Wyant
(@elliewyant) reported
@virginmedia hi there, just rang your hotline as our WiFi is down in se14 in London because you’re ‘upgrading the network’ and it will be down until 10am - there’s nothing to say this on the service checker on your website. Is this true? Thanks
-
Anna Fry
(@anna_fry) reported
@virginmedia Right thanks John. I just googled Virgin media customer services and used a number that came up. If it’s no longer in use then why did it get through? And there was no warning about charges - surely this isn’t on? How can I be refunded?