Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Southwark, Warlingham, Bromley, Wandsworth, Thornton Heath, Purley, Coulsdon, Sutton, Mitcham, Caterham, and Carshalton.

City	Problem Type	Report Time
City of Westminster	E-mail	12 hours ago
Croydon	Wi-fi	16 hours ago
Southwark	Internet	21 hours ago
Southwark	Wi-fi	22 hours ago
Southwark	Internet	2 days ago
City of Westminster	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Catt Hurman (@catt_hurman) reported 4 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 11 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  anne hill (@gorgeousuk) reported 14 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Philip 🦅 (@Phil_Swallow) reported 15 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Nada Tharanee (@ntharanee) reported 21 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Kwame Gyamfi (@Kwame916) reported 24 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Stephen Champion (@Champs707007) reported 24 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Mamba 〽️🦋 (@imbranzo) reported 37 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Ranjan Mallya (@RanjanMallya) reported 38 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  J (@not_on_fire) reported 39 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Kay Bak (@kaybaka) reported 40 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Philip 🦅 (@Phil_Swallow) reported 42 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  anne hill (@gorgeousuk) reported 43 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Befitat50 (@befitat50) reported 46 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Befitat50 (@befitat50) reported 49 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  traymca 💙 (@traymca) reported 50 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Millwall halfwayline (@millwalljdb) reported 55 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Nick Tippett (@nicktippett) reported 55 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Nada Tharanee (@ntharanee) reported 59 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Jane Common (@JaneCommon) reported 60 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Redfearn 🦉 (@SteveRedfearn2) reported 5 minutes ago

  @JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.

• 
  Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported 7 minutes ago

  @virginmedia @alexand979677 If I wanted to watch it on my phone / laptop / pc etc I would use an Internet based hooky site not something I pay 100 quid a month for. Get it fixed and issue rebates.

• 
  Stephen Maddock (@stephenm68) reported 10 minutes ago

  In the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week

• 
  Vik Chauhan (@chauhanvik) reported 10 minutes ago

  @virginmedia I am trying to cancel an engineer appointment but it isn’t working. Can you cancel it for me please

• 
  Nicola James (@nicolajames38) reported 11 minutes ago

  @virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England

• 
  Chambo (@davidc98) reported 16 minutes ago

  @elliviant £32 for 500mb down/up with Virgin Media , they tried making me pay £60 a month , rang them up and told them i was leaving and they put the price down for 3 years

• 
  David Ratcliffe (aka Centurions_War) (@Dratcliffe1986) reported 17 minutes ago

  @virginmedia @ExeterBub Are repairs for no service supposed to be 48hrs from when reported? Id raise to the issue to ofcom, make sure Virginmedia keep to the extended time frame and provide full compensation and refund for the lost TV access

• 
  Richard Geraint Evans (@RGE_Art) reported 22 minutes ago

  @Strudlehoffer @JFab208 @virginmedia I really do feel your pain. Are there any companies out there that even pretend to offer acceptable customer service?

• 
  Vik Chauhan (@chauhanvik) reported 22 minutes ago

  @virginmedia I need to cancel the appointment but it isn’t let me when I log in etc.

• 
  Stuart Fox (@StuartFox13) reported 26 minutes ago

  @CliveR39 @virginmedia When are virgin going to fix this problem been 7 days now couldn't watch games on red button at the weekend I pay them enough for a service I'm not receiving will I get any money back wake virgin or you will be losing my custom