Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Croydon, Mitcham, Hackney, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town, Coldblow, Paddington, Kensington, Holborn and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Ealing |
Wi-fi | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| Mitcham |
Internet | |
| Ealing |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…
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Trevor Boreland
(@BorelandTrevor) reported
from
Bromley, England
So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
What is lock down doing to me, just cried at the @virginmedia advert ffs
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SG
(@Gooner_Stu1) reported
from
Camden Town, England
@virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
******* @virginmedia this is tedious beyond belief! #virginmediadown
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Ola @virginmedia down again #virginmediadown
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Claire
(@bakerclaire987) reported
from
Bromley, England
@virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.
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Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
@virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Evening @virginmedia yes you are down again #virginmediadown
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nick caccavone
(@slicknick66) reported
from
Bromley, England
@virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vickytoria
(@heyvickytoria) reported
@virginmedia I submitted online, I cannot find online how to view the progress of the complaint either. I have tried the live chat and also wasted hours trying to get through on the phone. Please can someone DM me with an update for case number C-260321912
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Martin Doverty
(@MartinDoverty) reported
@virginmedia But they haven't. They have done nothing and I can continue to see this customer's details! I'm not sure what more I can do other than share all the details with you or upgrade their account to get them to do something sooner rather than later!
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DaCow
(@dcowley19692) reported
@virginmedia I understand that, but you cannot claim to be doing great things when you cannot even deal with a simple customer complaint. Computer says no springs to mind.
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megs
(@megbmorley) reported
@virginmedia TV has only just come back on but no wifi, it’s now saying online their is an issue in the area.
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SimonCap
(@kapp_cap) reported
Ok, my internet decides to go down when I was downloading the update, fix your **** @virginmedia
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Dr. Bo
(@BONAHIS) reported
He also stated that the Customer Service rep I spoke with in January did not have the right to change the monthly fee back to £25, but he (Micheal) offered me a new deal at £27 monthly. He finally said if I want to cancel the contract, I have to pay Virgin Media £240.00.
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Andy Harrison
(@AndyHar39080282) reported
@virginmedia I signed up on an introductory offer but you have been charging full price for it. I have called every month to be apologised to and been told it would be put right, unfortunately this never happened. This month you have taken nearly 5 times the contracted amount.
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David Briscoe
(@dXbriscoe) reported
@virginmedia Please listen. I’ve tried them options. For months. And nothing. No reply. No communication. So what’s other options can we take? How about someone from VM contacts me? A quick phone call will fix it. That simple. Pass on my details.
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Karen O'Sullivan
(@osullivk1208) reported
@waynemcfarlane @virginmedia Hi Wayne he was a technician to the house. Sorry but I don't have his number. VM are so hard to get through to & get follow up. Best of luck with the complaint process
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Avril Jones LRPS 📷🌹🚴♀️🐕🇪🇺
(@AvrilJonesPhoto) reported
@virginmedia And our broadband is down again. During working hours with half the country WFH inc three in this house. 200Mbps? What a joke. An EXTORTIONATELY expensive joke!