Virgin Media

Virgin Media Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, CR2 and SE25.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Croydon, Greater London, England 03/11/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Newham, Hammersmith, London, Croydon, Southwark, Hackney, Paddington, Tower Hamlets, City of Westminster, Wembley, Dagenham, Camden Town, City of London, Islington and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • LisaPursey Lisa Pursey (@LisaPursey) reported from Hackney, England

    @virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working

  • MeLadyFreshness Melanie Nebuchadnezzar-ne$$ Gothic Princess (@MeLadyFreshness) reported from Islington, England

    Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia Tv and phone also not working

  • harispurs82 Hari Patel (@harispurs82) reported from Hackney, England

    Thank virgin media just received the email. I trust you can sort out the issue without any further problems

  • Justme_uk David James (@Justme_uk) reported from Islington, England

    @OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @jonathanduffy86 @virginmedia Massive issue

  • befitat50 Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...

  • EuropeanNick EuropeanNick 🇪🇺 (@EuropeanNick) reported from Islington, England

    N4 area Virgin Media internet down #virginmediadown #virginmedia @virginmedia @VirginMediaNews

  • mikelondonse Mike Keogh (@mikelondonse) reported from London, England

    @virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • kayfourbee kylie4bob (@kayfourbee) reported from Hackney, England

    @virginmedia no service in N16, or much of London and the service status page is down. Time to wake up the press team I thihk.

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's

  • manurequejo500 Boucherie Sanzot (@manurequejo500) reported from Islington, England

    @virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise

  • JimGiordan Jim Giordan (@JimGiordan) reported from Hackney, England

    Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed

  • M_LCGraca Mariana Graca (@M_LCGraca) reported from Hackney, England

    @virginmedia @EstherdeJ @virginmedia also been down in Hackney East London

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenNT Steven Jones (@StevenNT) reported

    Anyone else in #farnborough having #VirginMedia internet issues?

  • shropshiregriff Griff (@shropshiregriff) reported

    What a shot show @virginmedia apparently open until 8pm but when you can at 7.39 you get told your closed… our Wi-Fi signal is a joke tonight…. Utter garbage

  • Jack_Rixmah Jack (@Jack_Rixmah) reported

    @virginmedia #BetterConnected never connected more like

  • liam7988 Liam 🇮🇪 🇪🇺 🇺🇦 (@liam7988) reported

    @john_mcguirk Tbf the Irish media are usually whining about awful the place is and RTE and Virgin Media give a lot of air time to the krupt kip brigade. Sure Rory Hearne is never bot on the radio

  • kronos_kirko Kronos (@kronos_kirko) reported

    @cliptaggs @virginmedia I have no option to cancel at the moment since I already signed the contract but you have time to cancel it. Trust me the headache that comes with @virginmedia is no where worth it

  • KnowSharma Prafull Sharma (@KnowSharma) reported

    Big round of applause to @virginmedia for worst customer experience.

  • spaghettihoop82 Ryan Mills (@spaghettihoop82) reported

    @virginmedia Complaint logged Tuesday 3rd. Promised call back in 24-48hrs. Still waiting. Technician scheduled for today 7th 8am-1pm. Its now past 5pm, still waiting.

  • Tastymond Tastymond (@Tastymond) reported

    @virginmedia Day 9 no internet because of @virginmedia broadband, worst service I have ever seen. 9 Days and they are okay with that...

  • BHH03 🏳️‍⚧️ Alex 🏳️‍🌈 (@BHH03) reported

    Why is @virginmedia wifi so damn shocking?!?!! Ours will say there’s a whole load of speed but that mean nothing when you drop the internet in the room next to the one where the hub is. So sick of it!!

  • kronos_kirko Kronos (@kronos_kirko) reported

    @virginmedia I told you, I don't know what these engineers are fixing but I don't believe anything they say. They have been fixing that area for 8 months now, constant outage no difference. It seems like you need to find different engineers