Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Hammersmith, City of Westminster, Southall, London, Hackney, Paddington, Croydon, City of London, Ashtead, Islington, Newham, Camden Town, Wembley and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Hammersmith |
Internet | |
| City of Westminster |
Wi-fi | |
| Southall |
Internet | |
| Hammersmith |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
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Jamie Moncrieff
(@JamieMoncrieff) reported
from
Lambeth, England
@virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Ray Campbell
(@RayCampbell19) reported
@virginmedia Now a message telling me that I'm bring offered a discount of 3 quid something. It told me to press 1 or hold to speak to someone. This is terrible. Frustrating. Alienating.
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#DocMartin
(@GoMcMahon) reported
@virginmedia every year or two your charges increase. On the 1st March you're increasing by another £4/month on the basic package. You say this is to pay for improvements in your service, but what's the improvement to me? Nothing, no better Internet, tv or phone service for 10yrs
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Ed Thomson
(@ThomsonEdwint) reported
@virginmedia Streaming on laptop watching Sky sports is a joke. Your technology is woefully useless! Poor picture keeps going blurred goes into slow motion🙄 BT Sports is fantastic and works perfectly. Get it sorted. I have 100mb speed 🤬🤬
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Sarah Dorward
(@sarahdorward) reported
@virginmedia Our ‘On Demand’ service is down and the Service Status page won’t load for me to check it.
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quinndexter
(@TotalOlgebra) reported
@BorisJohnson @virginmedia @O2 **** off Boris.
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Charlotte Grannell
(@Charlotte_lg) reported
@virginmedia I should receive the recording within 28 days then I have to ring to speak to customer services. The bill is almost double the old price, all I want is either the price I was told or the old package I was on. It should not be this difficult or complicated!
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Aaron Collier
(@mrmerv77) reported
@virginmedia Hi ,can someone please sort the broadband problem out in the OX2 Area in Oxford .This happens at least once a month ,My wife is currently working from home and is a NHS worker dealing with Cancer patients.Really not happy with the service you provide #NHS
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chris
(@honestdave1437) reported
@virginmedia Non issues. What happens is the internet will just go off completely. The hub showing white light that there is internet. Also wifi keeps coming up saying wrong password when it’s not. Looks like these new hubs not been tested before sending them out.
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mark Hughes
(@Mark56623345) reported
@a516digital Virgin media have sent me a new offer through the post, they claim i can save £150 against my sky bill, but when i sat down and work it all out im actually saving £26 by staying as i am. These barnpots really do take it sometimes.
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Cara.
(@caratoonetwork) reported
@virginmedia we have been w/o broadband since 10am, so have had to purchase hotspot subs to keep working. When I call you it’s a circular system which means I can’t talk to anyone. The automated message acknowledges service is out (OX2)- how can I talk to an actual human?