Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hounslow, Newham, Paddington, Hackney, Croydon, Poplar, Southwark, Camden Town, City of Westminster, Caterham, City of London, Islington and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Total Blackout | |
| Hounslow |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia more than 12 hours without service today. Are there any updates for NW3?
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The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈
(@SourdoughCycle) reported
from
Wandsworth, England
@virginmedia @VirginMediaCorp One of your vans just drove down Kyrle Rd London SW11 at 40mph in a 20. Absolute ****! Do you have tracking telematics and do you pay attention?
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Louise Hatch 🦋
(@LouiseHatch1) reported
from
London, England
Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.
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Akshay
(@ACMru_) reported
from
City of London, England
@virginmedia I don’t mind speaking to technical support and them trying to troubleshoot, but what I absolutely hated was being told contrasting information by all the different staff members in VM
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia network down in KT5 area? TV been offline all morning, just came back for a brief second but signal gone again. Is there a fault?
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.
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FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
A question for @virginmedia Is it more important for an engineer to a) resolve a customer's service problem b) get to next appointment because the engineer is measured on appointments attended rather fixed? You have one unhappy customer #poorcustomerservice
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...
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Akshay
(@ACMru_) reported
from
City of London, England
@virginmedia And then told that they couldn’t do that either, all whilst being very rude on the phone for an issue with the equipment which frankly I believe is not an acceptable level of service ( I don’t expect 100% reliability - but something better than no service would be nice!)
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Akshay
(@ACMru_) reported
from
City of London, England
@virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere
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David “Still Not the Footballer” Wheater
(@DavidWheater) reported
from
Richmond, England
3 different @premierinn hotels this week and 6 in the last 3 weeks and I can honestly say that your Wi-Fi is absolutely atrocious. It’s always been bad, but some how it’s now even worse. It’s time to ditch @virginmedia and get a decent Internet supplier.
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.
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Fredrik Cornell
(@fiddecornell) reported
from
Hackney, England
@virginmedia i have an open and unresolved complaint C-2206212351 which I fear your bots will ”resolve” and close without my consent.
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Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@arunsbasra @virginmedia Fuuuuuuck, that's terrible. I just signed up for Virgin yesterday too... 😬
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The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈
(@SourdoughCycle) reported
from
Wandsworth, England
@virginmedia No sorry - telematics should help you out
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Fredrik Cornell
(@fiddecornell) reported
from
Hackney, England
@virginmedia i have now answered 101 questions in the Virgin Support Chat. Every ten question or so is along the line of ”pick one option to continue: 1. I really love Virgin Customer Services OR 2. I have a really small ****”. Worst experience for a long time. BOT heavy, no fix.
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Gav Mac
(@Gavarnos) reported
from
Croydon, England
@PaulbernalUK @virginmedia I had multiple dramas with mine last year/18 months while they were doing the network upgrades, having to resort to 4G. Annoying. Once all the pain is done & you get gigabit broadband using your own router/mesh system & the superhub as just a modem it’s staggeringly good.
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Akshay
(@ACMru_) reported
from
City of London, England
@virginmedia One of your agents said they would send across a WiFi pod (which never happened) and then we were informed that he didn’t have the ability to send them after a further call 1 month later. We were also advised they would send us a hub 4 to try and get rid of the existing hub 3
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Couchio
(@couchio1983) reported
@virginmedia YOU DONT UNDERSTAND THO DO YOU AS HE HASNT DONE HOS JOB!! IVE DONE EVERYTHING I CAN TO FINNISH HIS JOB BUT IT HASNT WORKED BUT YOU STILL WANT ME TO WASTE MORE TIME TRYING TO FIX SOMETHING YOUR "QUALIFIED" ENGINEER COULDNT FIX!!!!
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skye taylor
(@skyetay07352044) reported
@virginmedia @ThatGWord No one is answering when you call, you get a robot and no option to speak to a person.. im losing out on £160 of work because the wifi is not working and your advising it will take 3 days to fix… sounds like your all at home with your feet up and waiting around doing nothing…
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JDub.EXE
(@JDub_EXE) reported
@virginmedia And I will. On Monday. Like I just said... twice. It's like you're not even reading what your customers say. A somewhat inherent irony given that anyone else who could help is too busy to do so.
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Couchio
(@couchio1983) reported
@virginmedia Why and how do you not understand you don't install something test it then go oh it's not working I'll just **** off and he can call customer services!! Your really pissing me off now as I can't understand if virgin are thick or just lazy!!! ITS NOT MY ******* JOB TO GET WORKING
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CptLuckyy
(@CptLuckyy) reported
@ThatGWord @virginmedia I've just been on the phone with them, they said they lowered my speed to minimum because I'm close to the end of my contract... You'd expect them to push up their service to make me want to come back... Honestly terrible.
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Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia I can't even check your website for problems! Very very show loading times
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Alexandra Maddison
(@LexxiMaddison) reported
@virginmedia Hi it looks like the WiFi is down. Both on the TV and other devices. Nothing noted in the service status for the area, but in the last seven years I have always found that to be inaccurate
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Karin
(@Gorkerina) reported
@virginmedia The issue about deals is a moot point anyway. The lack of good deals on offer meant us leaving as customers - that could have been temporary. It’s the atrocious service when trying to cancel that has led to us deciding never to come back to VM.
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Uncle Saj
(@SajMughal92) reported
@virginmedia my WiFi has been down all day and your stupid service checker feature (when it decides to work) has gone from 4pm to 8pm - wtf is going on
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Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia I dont understand why we keep getting low connection this is the fourth time I've had problems! I'm connected and all but loading is VERY SLOW