Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, SW16 and CR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, City of Westminster, Newham, Southwark, Hounslow, Orpington, Kensington, Twickenham, Camden Town, Poplar, Wembley, Sevenoaks and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Wi-fi | |
| Hackney |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s still not working...
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Yes it was on their and now it’s not but it’s still not working
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Chris M
(@ChrisdMRF) reported
from
Richmond, England
@virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Matthew hirst
(@POWfitnessUK) reported
from
Southall, England
VirginMedia customer service is disgusting. Had loss of service for 6 weeks and now fixed refusing to pay compensation owed. You will be losing a customer in me.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your contact us chat service online isn't working either!!!!
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I have been a long time customer. Is this the service you offer?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Lee Dawber
(@DannyLeeDawber) reported
@virginmedia Numerous times this week the router has been keep going down over and over IM DONE! You've been warned multiple times about these issues but clearly they have been ignored When my contract ends in July IM OUT! 🤬
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#novaccinemandates
(@NOTOMASKS1) reported
@virginmedia can anyone @virginmedia offer me a less disrespectful way of alerting them to the death of a customer other than waiting on hold for 30 minutes?
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Danny
(@dannybud84) reported
@virginmedia im having signal problems with my mobile from you is there an outage in the Liverpool area? Been going on for days now and its usually fine?
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Dan Sankey
(@electroblankets) reported
The neighbourhood is suffering a @virginmedia broadband outage since yesterday, with estimated fixes ranging between tomorrow and Saturday depending on who you speak to. I plan to deduct the mobile data charges incur from this month's extortionate bill.
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Leon
(@LeonHutton) reported
We opted for WhatsApp and at 16:49 we received a message from Virgin Media saying that no one was available due to high demand and to carry on with our day and that you'd be in touch. No problem! However...
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Tom Bryan
(@TomBryan_3) reported
@virginmedia Thankfully I managed to get the situation resolved after a lot of stress and hassle talking to your customer “service” team. The best bit you ask? When I asked to speak to a manager and was told “they won’t talk to you because you’re leaving”. Laughable.
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Torrid Times
(@Torrid_times) reported
@jilladelus1 @virginmedia I accidentally managed it by getting a decent engineer to turn up. He diagnosed bad cabling etc and had it all repaired within a week. That was great service. Virgin is still **** generally, however. Up and down, up and down
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Captain_Danna
(@captain_danna) reported
I could cry. I get P1S to less than 1% and then my net dies and I was streaming. **** you @VirginMedia
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Ryan Ricardo Dunkley
(@ryanricardo76) reported
Don’t use Virginmedia broadband it’s utter **** 😡😡😡😡#virginmedia
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Tennis Mobes - Vaxxed & Boosted
(@tennismobes) reported
FYI @virginmedia it’s clearly an issue as many people on the Virgin Media forums have reported it too!