Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2 and SE25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Fulham, Hackney, Hammersmith, Hounslow, Ealing, Islington, Croydon, Southall, Southwark, City of London, Barking, City of Westminster, Tower Hamlets and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Fulham |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Tricky
(@trickyvondickie) reported
from
Kensington, England
@virginmedia trying your text service now
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Dan Slee
(@danslee) reported
from
Camden Town, England
Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
And although operative insists there is no local issue, 5 people in my street have no @virginmedia
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Toby Dawson
(@TobiWanDOTA) reported
from
Camden Town, England
Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!
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Mat Carey
(@UKmatC) reported
from
City of London, England
Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted
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Jack Faulkner
(@jackjfaulkner) reported
from
Hounslow, England
@virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.
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dicle erver
(@starsenic) reported
from
Hackney, England
AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Lee Winter
(@tulsehillboy) reported
from
Lambeth, England
@virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia Nope not listed there, only happening on channel 406, audio keeps cutting out and the screen flickers, tried it on 2 different TVs and having the same issue
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Mercedes BB
(@Messy_BB) reported
from
Camden Town, England
@virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
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John Lyons
(@johnnieego) reported
from
Hackney, England
Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.
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Jon Mark Deane
(@JonMarkDeane) reported
from
Lambeth, England
@virginmedia Broadband is down. Box is showing solid green base light, solid green WiFi light and a flashing green internet light. Reboot, lower cycling, full disconnection and reconnection achieves nothing. TV service fine (sans network features).
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
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James Enck
(@jimiinc) reported
from
Camberwell, England
@virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.
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Margareta Dovgal
(@Margare7a) reported
from
Hammersmith, England
Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!
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♻Michael J Keane ♻
(@KeaneMJ) reported
from
Lambeth, England
@virginmedia Hottest day of the year and VirginMedia rang me up and then put me through to someone else. Left me hanging twice so far. Thought service was cancelled but money still coming out of account. I'm just trying to get email address to write to. It isn't hard.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny
(@UpNorthFreedom) reported
@virginmedia (2) not just when I leave my house, it's a struggle all day. I have screenshots that show it jumping from completely unable to connect to services, to low signal, to 4g and then to H+. I need constant connection for my job and its beginning to affect my personal life.
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Shady
(@_5hady) reported
@virginmedia There is no calling the team. Its all automated voice message "sorry for issues, engineer working, updates on website". Thats why I asked here in the first place.
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Ian 🍻
(@w4ndle) reported
Virgin Media is down again! Virgin Media went down at June 13, 2022 at 04:15PM in Solihull. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. virginmedia
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PiotrRFrankowski
(@prfrankowski) reported
@virginmedia Which don’t work. Find the idiot who told me (I have screenshots) that I would be sent a special code which never arrived and blame him.
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Rich Kenchington
(@Capt_tuBBymAN) reported
When you try and phone @virginmedia to cancel their service and they don't answer the phone after 30 mins, good start to holding on to my business!
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Hannah james
(@Hannahljames96) reported
@virginmedia Is there any chance of speaking to anyone ? 3rd day of attempting to ring to cancel and still can’t get through!
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Sagar Patel
(@patelpsagar) reported
@virginmedia broadband not working properly for days. Service checker says you're aware of the issue, but no sign of it being fixed. That's useful. £78 per month for a useless service.
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EpiclyStreaming
(@EpiclyVibing) reported
@virginmedia @VMSolutions_ What’s with the problems in Manchester? My Wi-Fi has been flickering on and off all day, I’ve looked online etc, Any solutions???
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Danielle Poole
(@DanDanMcDan) reported
@virginmedia how on earth do I speak to someone? My Hub has broken down and I have no WiFi which is affecting my daughter's GCSE revision and my business!
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alex(h)isonfire
(@hursty02) reported
@virginmedia To reset my password, I need to receive a code via text message. Unfortunately due to me not having any network, I can't access my text messages