Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of Westminster, Croydon, Epsom, Purley, Caterham, Bromley, Warlingham, Wandsworth, Thornton Heath, Coulsdon, Sutton, and Mitcham.

City	Problem Type	Report Time
Southwark	Internet	5 hours ago
Southwark	Internet	9 hours ago
Southwark	Internet	12 hours ago
Southwark	Total Blackout	17 hours ago
City of Westminster	Internet	18 hours ago
Croydon	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  JamesLee85 (@jameslee_1985) reported 18 seconds ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Jack Robinson (@JackEORobinson) reported 1 minute ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 3 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 15 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 15 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  ☆ Liezel ☆ (@liezel_t) reported 20 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Mike Fuller (@ninepine) reported 21 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Declan Higgins ☘ (@declan1968) reported 27 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Befitat50 (@befitat50) reported 32 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 32 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 36 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Marta (@itsmartamoya) reported 39 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 42 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Beth (@bethcanadian) reported 48 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Kerry Vaughan (@Boubs1985) reported 50 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Alex (@ameehan71) reported 54 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  #AshTag (@Ashley_Rhysss) reported 55 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 55 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 56 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  JJ Hazan (@HazanJJ) reported 58 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 6 minutes ago

  @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

• 
  Helen Bailey (@helenbaileyuk) reported 8 minutes ago

  @virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?

• 
  Virgin Media News (@VirginMediaNews) reported 9 minutes ago

  More than 1,000 drivers were caught speeding across Ireland during National Slow Down Day, which coincided with the first full week of children returning to school. Among the highest speeds detected were 194km/h in a 100km/h zone in Letterkenny, 128km/h in an 80km/h zone in Naas, and 104km/h in a 50km/h zone in Galway. More on Virgin Media PLAY

• 
  John McClave (@johnmc32) reported 10 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  Stephen Maddock (@stephenm68) reported 10 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Niall Moloney (@chiefbaalbec) reported 11 minutes ago

  @TonightVMTV Usual limited hang out on Virgin Media.

• 
  Kev Crane (@KevCrane41) reported 12 minutes ago

  @BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.

• 
  Andrea Jones (@Ang_Jones72) reported 14 minutes ago

  @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company

• 
  Paul O'Brien (@PaulOBrienKil) reported 17 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Paddy Sweeney (@PaddySw99745534) reported 25 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.