Virgin Media outages and service status in Croydon, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 22, 7:44 AM GMT+1.
- Internet (64%)
- Wi-fi (19%)
- Total Blackout (9%)
- TV (5%)
- E-mail (4%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 , CR2 and CR4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Virgin Media outage reports came from the following cities: Beckenham, Croydon, Southwark, Mitcham, City of Westminster, Bromley, Wandsworth, Westminster Abbey, Caterham, Lewisham, Merton, Sutton, and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Beckenham
|
TV | 19 hours ago |
|
Croydon
|
Wi-fi | 1 day ago |
|
Southwark
|
Internet | 1 day ago |
|
Croydon
|
Internet | 1 day ago |
|
Croydon
|
Internet | 2 days ago |
|
Mitcham
|
Internet | 2 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@philclarke0170 Virgin media seems to be the problem
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Marta (@itsmartamoya) reported from Merton, England@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandReally losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
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Mark (@markrhorney) reported from Lambeth, England@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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Befitat50 (@befitat50) reported from Lambeth, EnglandYou still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
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Baz, Wacky worm! (@mobiusb2) reported from Lambeth, EnglandOh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.
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RICHARD GRIFFITHS (@Griffo2018) reported from Wandsworth, England@virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Barrow (@kathrynbarrow) reported@virginmedia When will the broadband and TV issue be sorted in KT2?
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Claire Wilson (@choc1982) reported@virginmedia I am absolutely disgusted in the service I have been receiving over the last week. I have been with you 12 years and calls have been cut off. WhatsApp chats have been ended while trying to go over offers. Which may I say are shocking. You get nothing for being loyal.
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mancs boi (@DjmarkieT) reported@virginmedia It won’t be paid you have broken your side of the contract and not provided the service I agreeed to there will be nothing paid I’ll see you in court
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JJ (@johnjoeoregan) reported@virginmedia Broadband been down almost continuously since midday Friday 17th and now latest update says evening of April 20th expected repair /resumption. Will be four days at that point. What has happened? Manchester area.
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mancs boi (@DjmarkieT) reportedI will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!
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BiteUK (@ChrisAbs01) reported@virginmedia Still no resolution on this. 8 weeks and counting. Shocking service from @virginmedia . Sent me an email with "steps" to follow for a resolution that didn't have ANY steps to follow!
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia You’re already aware of the issues, I have an ongoing complaint regarding this. You already have my complaint reference as I gave it your caller today. Who promised someone would ring today. I just need virgin to promise they will restore my Wi-Fi ASAP
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia when are you going to fix our broadband. We have been without broadband for 6 days now. My partner offers online psychotherapy support for people with blood cancers and has had to cancel appointments because of this.
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Rob Swain 🇬🇧🏴 (@RobSwain76580) reported@virginmedia Yes, but didn’t say any problems. It’s intermittent.
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ndbchnn (@ndbchnn) reported@virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.