Virgin Media Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2 and SE25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Kingston upon Thames, Southwark, Camden Town, Hackney, City of Westminster, Hammersmith, Northolt, Fulham, Hounslow, Ealing, Islington, Croydon and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Nicky Beale
(@NickyJBeale) reported
from
Kensington, England
@virginmedia not very happy with the service from Virgin Media! After looking to leave them last week they promised to improve the WiFi and install a 2nd box. Well we have never and now they want to install the 2nd box in a MONTH and a HALF! #poorservice #virginmedia
-
cwm :3
(@catmxc) reported
from
Islington, England
@virginmedia is there an outage in islington?? Me and my neighbours with Virgin have had no WiFi for 2 days
-
Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia I just got a direct message from you but i dont think it was you! Also no issues but the wifi wasnt working. Its back now will go again
-
Ben Darlow
(@kapowaz) reported
from
Richmond, England
@virginmedia It’s happening periodically on a wired connection (not wifi related). When it happens upstream drops to 150-300Kbps and downstream drops massively too. No known issues reported in my area, but it’s been happening for a few days now.
-
Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginhelp i have been having issues with my broadband with @virginmedia for months. The router has been changed still no joy, a virtual tech was supposed to call me on Wed, he didnt, i keep calling and im still at square 1. Kids all study from home, so frustrating, help me🙏🏼🙏🏼
-
Cat McNally-Hughes
(@Cathemc) reported
from
Hounslow, England
@virginmedia is there an outage in London TW8? WiFi worked fine last night abs now won’t connect. Have tried to reset ect. Thanks
-
Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia This is not a new issue, its been months. The wifi keeps dropping all day everyday. I believe its an external issue i need an engineer. And how do i complain about the service i am receiving?? I am paying for something iam not receiving.
-
JAKE
(@JAKES_PHOTOS) reported
from
Redhill, England
So as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert
-
Wozza
(@DWozza) reported
from
Merton, England
@virginmedia waiting an hour on the phone and then someone puts the phone down on me, what is wrong with you guys?
-
Peter Holbrook
(@peteholbrook) reported
from
London, England
@virginmedia is their an outage in SE London ? I’ve lost everything.
-
Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia it's been 3 hours and we still don't have WiFi. We shouldn't have to wait 48 hours of bad service for a refund when this **** happens every few days 😵#virginmediadown
-
linda holmes
(@pussinpjs1) reported
from
Camden Town, England
@DarknessHayz @virginmedia Poor mum hope she is OK xx
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia Now I'm a little pissesd off. 1 hour in line waiting and at 19.53 exactly 1 hour its cut off. Your side of customer service 10/10. Phone sides rating 0/10
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia Currently waiting in the Q Turns out you ring and it tests then asks you to reset. Once that dosent work you ring back. System recognises at that point your still having issues. And offers to talk with a person. Thanks again for your attention in this Paul
-
Ben Darlow
(@kapowaz) reported
from
Richmond, England
@virginmedia It’d be great if somebody could investigate that without me having to go through the support playbook of all the steps first. I need the connection for work.
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia No it was an automated service it seems. Before I could say to a person or press a button to talk with some one the line cut off lol
-
Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia I have made a formal complaint and i already have the connect app, it does not help me!
-
Cat McNally-Hughes
(@Cathemc) reported
from
Hounslow, England
@virginmedia are there internet issue in London TW8? Can’t connect to wifi. Have been through troubleshoot guide and still no luck.
-
Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia Issue is still ongoing. I have called the helpline twice and after dialling my password and getting a dial tone, I have been cut off both times before speaking to anyone. Are your phone lines broken?
-
p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt
(@Mattqpr100) reported
@virginmedia @MPHOLDSTOCK Load of bollox, it was exactly the same last night and never changed. Sort it out for ***** sake!
-
jemstones
(@jemstones22) reported
The #redbutton gives me grey hair and wrinkles every week @virginmedia @SkyFootball … please can you fix the commentary @Boro
-
garethpretty
(@garethpretty) reported
@virginmedia The problem isn’t with @virginmedia , it’s with @btsport. I stream via a now tv stick over a fixed b’band line. But thanks for reaching out.
-
Lesley Terry
(@LesleyTerry1) reported
@virginmedia another night of the red button not working. What are we actually paying for?
-
🦢🏴Mark G🇬🇧🦢PRS👊🏼
(@jackjiffy) reported
@IceWithNoLemon @virginmedia Press red button, then info, drop down menu and swans there, working now 👍
-
Michael Stacey 🏴🦢
(@MikeStacey1999) reported
@Mama_Kirst @virginmedia Yeah mines not working either
-
MIKE HOLDSTOCK
(@MPHOLDSTOCK) reported
@virginmedia Why is the red button on Sky Sports (virgin media platform) still not working?
-
Paul
(@IceWithNoLemon) reported
Red button option not working again for sky sports football Very poor from @virginmedia
-
Prateek Buch
(@prateekbuch) reported
@virginmedia Hmm. A) no perfect time, but perhaps the middle of a working day is as far from perfect as possible. B) you didn't mention anything about the refund you need to provide for the consequences. Customers rely on your service for work, so please let me know how you'll compensate me
-
graham carter
(@grahamc72999873) reported
@virginmedia @OverwatchEU Red button not working again, shocking service