Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Bromley, Wandsworth, City of Westminster, Westminster Abbey, Caterham, Lewisham, Mitcham, Merton, Sutton, Fulham, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	6 hours ago
Southwark	Internet	6 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago
Bromley	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Alex (@ameehan71) reported 6 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Ranjan Mallya (@RanjanMallya) reported 12 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Phil ******* (@SustyPhilC) reported 15 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Philip 🦅 (@Phil_Swallow) reported 16 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  hippychic (@Keldavey) reported 24 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  traymca 💙 (@traymca) reported 24 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Illy Mus 💙 (@illymus) reported 27 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  William (@willbassoumba) reported 32 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Michael James Weaver (@Weaverfooty14) reported 35 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  A voice only (@Avoiceonly2) reported 38 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Rana Rahman (@ranaraptor) reported 39 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Joana (@JoanaLoGomes) reported 41 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 41 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Beth (@bethcanadian) reported 44 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Stephen Champion (@Champs707007) reported 47 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Mike Fuller (@ninepine) reported 48 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  DJ MRT (@DJMRT) reported 52 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Charbster (@charbster) reported 57 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  R. Aaron (@aaronuart) reported 1 hour ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Kwame Gyamfi (@Kwame916) reported 1 hour ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Akita (@PwnProblems) reported 11 minutes ago

  Virgin Media charge different prices for the Internet packages dependent on your willingness to negotiate. M350 package prices range from £29 to £66 a month. Today they told me they don’t accept blue light discount, which they 100% do. Don’t get angry, hang up, try again.

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 15 minutes ago

  @virginmedia just trying to cancel an engineer appointment by phone. The amount of questions I am being asked to verify it’s me is absolutely ridiculous. They are wanting information that I will have to look up on my computer which is not to hand, so unfortunately they will have to turn up at my house and I will have to tell them they are not needed and I will tell them why.

• 
  Shaun (@shauny67) reported 16 minutes ago

  @virginmedia @sharonmariahall Yes excellent internet speeds & the only provider you can put the router into modem mode & add your own kit. 9 times out of 10 any WiFi issues are down to devices or where you have the router not the service. If you have a WiFi pod ensure you set up WiFi back haul.

• 
  Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported 18 minutes ago

  @virginmedia my internet broadband and tv are not working! This isn’t the first time this has happened to me! Really annoyed and need to use internet everyday. I do have mobile data on my phone but that will most likely max out. Please help! #notfair #BadService #IsSkyBetter?

• 
  ⬣ fyfe79 ☘️ (@fyfe79) reported 20 minutes ago

  @VirginMediaNews Ireland's Minister for Justice: "Irish people are stupid". You're a disgrace O'Callaghan. The only people being manipulated are those who only get their news from RTE, Virgin Media etc.

• 
  Reformed Prisoner (@formerprisoner_) reported 21 minutes ago

  @virginmedia 2/2 cont… ombudsman. You constantly failed to deliver a service, made constant promises and failed to deliver on them, so you were left with no choice but to agree to the cancellation. You are quite comfortably the worst broadband provider I have ever come across.

• 
  Alloqui Strix (@AlloquiStrix) reported 21 minutes ago

  If it took me over a week to fix a network problem (it will actually be 10 days when @virginmedia get around to fixing our problem) I would have been fired. And you can't seem to register for compensation, even if you follow @virginmedia's own help system

• 
  CAMPO ☔️ (@Petrelli_22) reported 23 minutes ago

  Can’t wait to leave virgin media now they reminded me my contract is due for renewal they ain’t been down in a minute but still **** yall

• 
  Yiuon (@yiuonmw) reported 23 minutes ago

  @virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?

• 
  kevin cox (@kevin_cox9211) reported 26 minutes ago

  @virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.