Virgin Media Outage in Croydon, Greater London, England

Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr

Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

@virginhelp any relay? Virgin media is appalling. Service is non existent

@virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!

@virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges

@virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing

@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.

Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right

@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?

@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet

So my Virgin Media’s gone down again...

@virginmedia down for the third time today. Why am I paying for this?

@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.

I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia

@virginmedia our internet is down for the third time in a week, sort it out!

@virginmedia is your service down in the KT22 area this morning?

@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back

@Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day

@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia

OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined

@virginmedia Your broadband connection is the worst I’ve ever seen! Disconnects every 2 minutes paying a lot of money for something that doesn’t even work!

@itskyleflamson @virginmedia I'm having the same issue. Is it okay now?

@onlyfansanalyst Nah I feel like I’m being held hostage. I was gonna switch to virgin media then my best friend was without internet for 2 months cos their customer service is poor. Idk wat to do

@virginmedia Ethernet is working fine but WiFi is terrible 24/7, doesn’t work in bedrooms. A simple google search shows this is an extremely common issue with the hub 3 yet there’s no fix unless you want to buy a £150 WAP on amazon. Total joke charging £60 and not even being able to use WiFi!

It's ironic that @virginmedia's slogan is #StayConnected when their shite broadband "service" is like a fluffer on a porn shoot... constantly going down.

@virginmedia All I need is the complaints team number, email or them to contact me as per request and promise! Even my letter says to call them and ring them! I have rung the number but it’s the unhelpful customer services! #VCLM

*** haters porn do women like ******** poor virgin media broadband reception

@Born_And_Red @virginmedia It took me a few times to get it but it worked after about 5/6 times I think it never usually goes the way it did this week it’s usually ok

@virginmedia what the hell is going on? I cant get any any internet at all and when it does work ut goes straight back off this has been happening for a long time now and I'm sick off it, why should I pay for a full service when I'm not getting that?

@KickAssCantona2 @virginmedia Ye i tried that and i hv a signal...then it said you need to log on like u do when u first set up the router..weird but its working again now...thanks for helping