Virgin Media outages and service status in Croydon, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Croydon, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 11, 4:43 PM GMT+1.
- Internet (61%)
- Wi-fi (21%)
- Total Blackout (8%)
- E-mail (6%)
- TV (5%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 and CR4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Bromley, Southwark, Wandsworth, City of Westminster, Westminster Abbey, Caterham, Lewisham, Mitcham, Merton, Sutton, Fulham, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 14 hours ago |
|
Croydon
|
Internet | 16 hours ago |
|
Bromley
|
Internet | 21 hours ago |
|
Croydon
|
Internet | 1 day ago |
|
Southwark
|
Internet | 2 days ago |
|
Croydon
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
7 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandTime to ditch @vmbusiness I think, unreliable service & weak support
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Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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Tinders (@safctinders) reported from Worcester Park, England@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandShockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Mamba 〽️🦋 (@imbranzo) reported from Bromley, Englandholy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???
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☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
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Mrs R (@KateRenton) reported from Merton, England@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported from Whyteleafe, England@IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!
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Mike Fuller (@ninepine) reported from Kingswood, England.@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.
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Andy Walker (@educationforum) reported from Worcester Park, England@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandVirgin Media should change their name to Virgin Media Outage
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, EnglandAppalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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J (@not_on_fire) reported from Epsom, England@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Dufton (@dandufton) reported@virginmedia My VM account has been locked out 'for security reasons' for over three weeks. I called the number given and was told it has been escalated to the techteam. Now three weeks on and I've heard nothing. Trying to chase on the phone but been on hold 25 mins. Help!
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Clive (@clive503) reported@dvoradikal @virginmedia When I left this appalling company, I had so many calls I started calling them out for harassment! If they'd shown that much interest when I complained about intermittent broadband, I might have stayed! So glad I didn't thought! Better service, cheaper price!
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Stewart Hawtin (@HawtinStewart) reported@virginmedia I’ve DM 2 hours ago. Nothing. I’ve rung your number. Waited 30 minutes. And then again. Nothing. What kind of service is this? How do you speak to a human?
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Cam (@Snickerboi95020) reported@TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think
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Buzz (@dombuz) reportedSo, tomorrow begins the process of renewing my virgin media for the same price they offer new customers. My current deal renewal price £29.99pcm. New customer £24. The haggle and 1 hour of the worst customer service help line will be worth it.
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concerned person (@nkgms) reportedIs there a problem with Virgin Media tv in the Bushey, Hertsmere area?
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your views explained (@theorangecrunch) reported@TonightVMTV Genuine question here. Who is paying Shane's wages. Virgin media or the government. He is there to be impartial but he can't even hide his true thoughts. Very very poor from Shane
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Waggy Mama (@WaggyMama) reported@footballontnt is there an issue with streaming of Porto v NFFC? Quality on Virgin TV is awful @virginmedia
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r (@gtgrach) reported@virginmedia @Virgin my broadband has been down for almost 12 hours. The issue was raised via telephone and on the website at 3pm today, the fix time keeps going up by an hour each time on the website and still nothing resolved!!!! Absolute joke!!! FIX IT!!!!!!! USELESS PRICKS
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Reformed Prisoner (@formerprisoner_) reported@virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.