Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Bromley, City of Westminster, Warlingham, Wandsworth, Thornton Heath, Purley, Coulsdon, Sutton, Mitcham, and Caterham.

City	Problem Type	Report Time
Croydon	Internet	24 hours ago
Southwark	E-mail	2 days ago
Southwark	Internet	2 days ago
Croydon	Internet	3 days ago
Bromley	Internet	3 days ago
Bromley	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Befitat50 (@befitat50) reported 4 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Alex (@ameehan71) reported 6 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Illy Mus 💙 (@illymus) reported 8 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Jane Common (@JaneCommon) reported 14 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  DJ MRT (@DJMRT) reported 17 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  JamesLee85 (@jameslee_1985) reported 21 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Philip 🦅 (@Phil_Swallow) reported 21 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Kay Bak (@kaybaka) reported 26 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 28 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Philip 🦅 (@Phil_Swallow) reported 32 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Declan Higgins ☘ (@declan1968) reported 35 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Jack Robinson (@JackEORobinson) reported 40 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Rana Rahman (@ranaraptor) reported 41 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 44 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Nick Tippett (@nicktippett) reported 46 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  anne hill (@gorgeousuk) reported 47 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Millwall halfwayline (@millwalljdb) reported 48 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  A voice only (@Avoiceonly2) reported 52 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Mike Fuller (@ninepine) reported 52 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Andy Walker (@educationforum) reported 59 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sugar_Rayne (@Sugar_Rayne) reported 4 minutes ago

  Is there an issue with the Internet in the L14 area, mine keeps dropping off 🤔 @virginmedia

• 
  KSP (@Yespleaseroux) reported 5 minutes ago

  @virginmedia is utterly ****. As soon as I can ditch it I will and go back to Sky. Such rubbish service all round.

• 
  Oly Price (@oliverp07477646) reported 9 minutes ago

  @virginmedia your internet is down yet again and has been like this for days now . Will be ringing in the morning to cancel

• 
  Charles Willcock (@WillcockCharles) reported 10 minutes ago

  @WeAreOpenreach Well Virgin Media are the worst company in the world so I will not be bothering to contact them. Most of their cabinets are open where I live.

• 
  Martin G (@pizzapat246) reported 11 minutes ago

  @virginmedia are your e mails down ?

• 
  Sarah Poyntz (@sarah1986) reported 13 minutes ago

  @ryantegan @skytv We’ve just gone the other way, @virginmedia was not interested in keeping a customer of 10 years+, cost was literally going to double! We’ve switched to Sky but are ready to play flip flop between the 2 for the foreseeable as we know neither of them has any interest in loyalty!

• 
  Allison🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌻🦔📚 (@bookwormmumof2) reported 15 minutes ago

  @virginmedia It’s been sorted now, four weeks after two men from comex2000 dropped a heavy metal manhole onto our Internet connections You need to sort out your customer service, cause it’s absolutely dreadful. I told them that the 2 men had ruined this connection, but no one took any notice

• 
  David James Pearce (@pearceswan) reported 15 minutes ago

  @MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.

• 
  Mr Moanivator (@MrMoanivator) reported 16 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Philip Drury (@septembercott) reported 17 minutes ago

  Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia