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Virgin Media outages and service status in Croydon, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Croydon, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 9, 1:00 PM GMT+1.
  • 60% Internet (60%)
  • 14% Wi-fi (14%)
  • 12% Total Blackout (12%)
  • 8% TV (8%)
  • 6% E-mail (6%)

The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 and CR4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Wandsworth, City of London, Hackney, Dagenham, City of Westminster, Wembley, Poplar, Southwark, Newham, Orpington, Ashtead, and Camden Town.

CityProblem TypeReport Time
London Internet 5 minutes ago
London Wi-fi 60 minutes ago
Croydon Internet 1 hour ago
London Internet 3 hours ago
London Phone 3 hours ago
Hammersmith Total Blackout 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • jameslee_1985
    JamesLee85 (@jameslee_1985) reported from Croydon, England

    Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

  • Lozraus
    Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

  • ameehan71
    Alex (@ameehan71) reported from Bromley, England

    @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

  • aliceandtheink
    ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

  • leighbooker
    Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

  • Kwame916
    Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

  • mrkinski
    Tony Kinson (@mrkinski) reported from Bexleyheath, England

    After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @Jaym7t5 My system is down since about 4pm

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • HazanJJ
    JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • educationforum
    Andy Walker (@educationforum) reported from Worcester Park, England

    @virginmedia Your customers pay enough to expect 24 hour support. Do better.

  • MrsJerryTweets
    SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • ntharanee
    Nada Tharanee (@ntharanee) reported from Sutton, England

    @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

  • jm1967uk
    Justin Moore (@jm1967uk) reported from Redhill, England

    @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlitheaP
    Alithea (@AlitheaP) reported

    @pollianicus @virginmedia And it took *hours* to get hold of an actual person as the 'moving house' function on the website doesn't cover you if there's no service where you're moving too

  • jennidurant22
    Jenni Durant (@jennidurant22) reported

    @virginmedia The issues are too extensive to tweet given my limit on characters. I have been speaking to you on different platforms for seven hours. Been hung up on and told my complaint was resolved. I'm now STILL on hold both on live chat and phone.

  • bsmcgilligan
    Brian McGilligan (@bsmcgilligan) reported

    @virginmedia I understand but perhaps a more reliable/resilient service would mitigate this risk as five days without broadband is unacceptable given the high cost you charge?

  • slurryinahurry
    Hot sweaty mess! (@slurryinahurry) reported

    @bullshit_spoons @virginmedia It just went down again. Bloody thing

  • lionking2014
    Martin (@lionking2014) reported

    @virginmedia I would like to register for loss of service but your app/website does not let me do so

  • lionking2014
    Martin (@lionking2014) reported

    @virginmedia Yes but your app or website does not allow you to register for loss of service

  • xLawreex
    Laurie (@xLawreex) reported

    @chrislepkowski @virginmedia Best thing I did was leave virgin media. They offered me the 1 gig broadband service for 65 quid BT offered It me for 50 haven't looked back since

  • colinclark17
    colin clark (@colinclark17) reported

    @virginmedia is it common practice to end the call when you can’t solve a problem

  • KenHollingdale
    KenHol💙 (@KenHollingdale) reported

    @virginmedia Here we are three days later and ridiculously slow speed again. When can I expect a consistent service? 5.55Mbps when I’m paying for 600!!!

  • Lisa_lisa_lise
    Lisa (@Lisa_lisa_lise) reported

    Virgin media are the absolute worst! Never ever ever again.