Virgin Media outages and service status in Croydon, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Croydon, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 7, 11:29 PM GMT+1.
- Internet (68%)
- Wi-fi (14%)
- Total Blackout (10%)
- TV (5%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 , CR2 and CR7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Southwark, Purley, Bromley, Wandsworth, Caterham, Mitcham, Carshalton, Sutton, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Total Blackout | 7 hours ago |
|
Croydon
|
Wi-fi | 11 hours ago |
|
Croydon
|
Internet | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
|
Southwark
|
Internet | 3 days ago |
|
Southwark
|
Internet | 3 days ago |
Nearby cities with recent reports
4 recent signals
4 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Sema Kaya Ocakoglu (@Semykaya) reported from Merton, England@virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandThis is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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Stephen Champion (@Champs707007) reported from Bromley, England@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandAgain my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Baz, Wacky worm! (@mobiusb2) reported from Lambeth, EnglandOh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Will Jennings (@willjennings80) reported from Lambeth, England@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
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Marta (@itsmartamoya) reported from Merton, England@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑
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Tim Hyson (@timhyson) reported from Bromley, England@virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.
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Befitat50 (@befitat50) reported from Lambeth, EnglandYou still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
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Raynes Park Lib Dems (@RPLibDems) reported from Merton, England@virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?
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Kwame Gyamfi (@Kwame916) reported from Wandsworth, EnglandVirgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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Stephen Champion (@Champs707007) reported from Wandsworth, England@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tariq Mahmood (@tariqm786) reported@virginmedia can someone contact me please. Problems with my home internet seems to be becoming a more regular occurrence. Tried your call centre but it’s now closed!
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magdi abdelhadi (@maegdi) reported@virginmedia your customer service sucks. do something about it ffs
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Rachel (@_xr4ch3l) reported@virginmedia complaints dept, how does this even work? I raised a complaint about my house move/disconnection and you've closed it as 'resolved to my satisfaction' - despite zero response from you. Impressive. Didn't even have to lift a finger!
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Dan Stevens (@DanStev14730264) reported@virginmedia What a joke I will not be waiting 10 days for your service to come back on, thanks for ruining the world cup for us all. I want compensation for this it's outrageous
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KarenF (@KarenF55078163) reported@virginmedia Virginmedia broadband and other services are, once again, down in the postcode NW1 9TY (from 10.00 this morning). This is the third time in two weeks. According to their updates, the estimated repair time is 8 July at 15.07 !
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Glen SWFC B (@growlers6) reported@virginmedia is the website down?
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Dobbin1957 (@dobbin1957) reported@virginmedia So here in Oxford, despite paying handsomely for the privilege, our broad band and TV had been down for 18 hours and will be for at least another 6. So much for Virgin’s extravagant claims in its very expensive ads.
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𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported@virginmedia Are you ***************. Theres a known issue in my area AGAIN just as the england game is on AGAIN. If i miss this game like i have the past 2 games because of your awful service ill be claiming an entire months compensation. I was down 4 days last week now its happening again.
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Mahmut Tör (@MahmutTor) reportedDear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesn’t provide mobile signal even though we pay both of you. could you supply some pigeons please?
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CD (@WatchingMan96) reportedHas the Virgin Media player just decided to **** itself the last few days? Constant buffering and a dozens ads on every break! It’s an absolute headwreck. #LoveIsland