Virgin Media outages and service status in Croydon, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Croydon, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 22, 7:52 AM GMT+1.
- Internet (66%)
- Wi-fi (15%)
- Total Blackout (11%)
- TV (4%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 , CR2 and SE19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Sutton, Southwark, Mitcham, Caterham, Bromley, Purley, Wandsworth, Carshalton, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Internet | 55 minutes ago |
|
Croydon
|
Wi-fi | 4 hours ago |
|
Sutton
|
Internet | 15 hours ago |
|
Southwark
|
Internet | 1 day ago |
|
Mitcham
|
Internet | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
Nearby cities with recent reports
7 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, EnglandYour website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandTime to ditch @vmbusiness I think, unreliable service & weak support
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JamesLee85 (@jameslee_1985) reported from Croydon, EnglandApologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
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#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.
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Phil ******* (@SustyPhilC) reported from Merton, England@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Raynes Park Lib Dems (@RPLibDems) reported from Merton, England@virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?
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R. Aaron (@aaronuart) reported from Merton, EnglandMy connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
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Alex (@ameehan71) reported from Bromley, England@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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Will Jennings (@willjennings80) reported from Lambeth, England@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Mark (@markrhorney) reported from Lambeth, England@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@philclarke0170 Virgin media seems to be the problem
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, EnglandAppalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John sutton (@Johnsut06358334) reported@gwfvrowell @virginmedia Awful firm.
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A S Murray 🦔 (@AsTrubludru) reported@ZDangermouse @virginmedia If you have a decent data plan, you can use your phone as a hot spot for your smart tv. I’ve done it for an Xbox a few times when my internet went out. Games are a little slow, but Netflix and other streaming services were good when I did it.
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Kat (@mostly_sleepy) reported@Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!
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m a t t (@weyland76) reportedHow do you know when your @virginmedia internet is not working? It's a day that ends in "Y". 🤬
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Paul Caley (@PC_ale) reported@virginmedia internet at ch45 has been up and down several times in the last 24 hours. Always that it will be fixed by 16:07 tomorrow. What is going on?
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R.L. MacMurray 🇬🇧 (@DeviateDefiant) reported@DeviousPL @virginmedia @MoneySupermkt Yeah their C/S is absolutely atrocious, I'm basically 'grandfathered' into VM from when their network was the only way to get more than about 8mbit down. These days the DOCSIS/coax setup is vastly inferior to any OpenReach FTTP, with fibre directly to the socket.
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Matthew Illingworth (@MJIllingworth) reportedWhat compensation am I entitled to as every other day there is an outage in my area. I require constant connection to WiFi and this just isn't providing that service. It's too inconsistent and I'm looking to end my contract because of tgue @virginmedia
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SFB-Mod (@cycleprawn) reported@DeviateDefiant @virginmedia @MoneySupermkt Scum company. Lying cheats on their OS call centres. Worst customer service I’ve ever experienced.
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joe90 (@joper90) reported@DeviateDefiant @virginmedia @MoneySupermkt Go with zen internet, 15 years and zero issues . Don’t go with the big ones
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Oliver Black (@OJBlack) reported@O2 hi, my O2 Virgin Media account is locked. I've rung twice over the past month to get in unlocked, the team member says they've raised a ticket, but it is still locked. I need to access my account. What the issue?