Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Hackney, Croydon, Ealing, Poplar, Southwark, Hammersmith, City of London, Camden Town, City of Westminster, Bromley, Redhill, Southall and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Newham |
Internet | |
| Hackney |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Richmond, England
@virginmedia how bad is your service Thursday Friday before Christmas no service * can you call ❌ NO * customer service - enjoying Christmas with Sky ❌ do they care ❌ No TW11 has no @virginmedia service #howbadisthat #whocares #badservice @richardbranson
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Richmond, England
@virginmedia TW11 has been down for nearly 48 hours you have #no customer service no one to talk to #DISGRACEFUL your service is awful
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Jonathan Blackmore
(@myatt1965) reported
from
Merton, England
@virginmedia at restraint in SW19 normal full on a Friday night halve empty why no virgin broadband so no card payments! Lots of businesses loosing a lot on money due to your outage and time taken to repair! @SkyNewsBreak @BBCBreaking @Ofcom
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia This is the second time in less than a month. Last time it was a full week. I reported you to Ofcom and am waiting for their reply. Your customer services are appalling and you can bet we will be claiming a refund and finding a better service provider.
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Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia Apparently Sky have had an outage also. However the customer service is appalling @virginmedia
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Prof Joy Lawn
(@joylawn) reported
from
Kingston upon Thames, England
@TomMockridgeVM Virgin media CEO No service broadband or phone or TV for days. Now missed several of your own deadlines set by @virginmedia for repair. Will also have to repair #virginmedia reputation.... refunds will help
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia no phone no television no broadband no internet since 9am yesterday . Now earliest resolution 9am tomorrow. Ridiculous. 21st century prices with 18th century service. Hope my contract goes down when renewal due in March
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annwyllie
(@annwyllie) reported
from
Richmond, England
@JulieCMc @virginmedia Pass the CEO information over please. Quick enough to put prices up but do nothing to rectify loss of complete service
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Sarah Louise Browne
(@sarahlbrowne) reported
from
Merton, England
@virginmedia And what about all the other orii problems over the last 2 years!!! Crap
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Tony Dolce
(@TonyD9999) reported
from
Kingston upon Thames, England
Your website said all services back by 1600, still nothing and no communication about when it will be back on line. Really poor just a simple text or email would be nice @Virgin @virginmedia #poorcustomerservice
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Ugh
(@Tyrunthecreator) reported
from
Merton, England
@BlianEmo @virginmedia The service in SW19 😭😭😭😭 at least ik im not the only one now
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Prof Joy Lawn
(@joylawn) reported
from
Kingston upon Thames, England
@virginmedia Good to hear. But days of no service and extra spent on mobile data to hotspot and still not able to do work... will be key to reduce bill for those affected pls.
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
OK #virginmedia no internet for 24 hours, I’m freelance, I rely on your service for my livelihood, please honour your promise to be up and running by 4pm...
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Chris Straker
(@chrisTstraker) reported
from
Wandsworth, England
@virginmedia Tried that half a dozen time since yesterday afternoon but it never loads all channels. Running out of recorded programmes to watch now and broadband is needed ASAP
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia was it my tweet that made you update your webpage. No Wi-fi until 9am on Sat 21st now. Over 2 days outage better get your wallets open.
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Biancaaa 💕
(@Biancaaa89) reported
from
Kingston upon Thames, England
@virginmedia Yeh that’s everything’s not working. And it was supposed to be sorted by 4pm. Well over 24 hours without any services now, this is actually a joke
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Jon Vanstone
(@Jon_Vanstone) reported
from
Lambeth, England
Thanks to @VirginMedia for no services for 2 days ... the old adage of never put your eggs in one basket #virginmediadown
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Çağdaş Akcoş 🧟♂️
(@soktumbey) reported
from
Wandsworth, England
Awful service by virgin media in teddington area. I have no access to wifi for more than 24hrs and they keep postponing the estimated fix time.
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Siobhan Benita #BetterWithBenita🔶
(@SiobhanBenita) reported
from
Kingston upon Thames, England
@EdwardJDavey @virginmedia Causing all sorts of problems in my house!
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Catherine Hodgson
(@Cath_Hodgson) reported
from
Kingston upon Thames, England
@virginmedia I understand you’re working to fix but i wfh in fridays&had to spend £20 on extra data from virginmobile to do my work. It would be nice to think the same company would refund
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Wood🏴
(@jen_hit_th_roof) reported
@virginmedia I signed up for a broadband deal of £27 a month for 18 months, contract sent to me says £35 a month! I know it's only £8 more but come on, wtf
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Bally
(@davidball74) reported
WFH can only mean 1 thing, the hopelessness of crap @virginmedia will be slowing my day. Thanks for the naff service @virginmedia makes WFH want to boil my eyes.
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Danny Lee Dawber Is A Relater & Supports Team PWR
(@DannyLeeDawber) reported
For the 4TH TIME in a row in roughly 2 weeks all together my broadband went down AGAIN fixed it now but that's it IM DONE that was the last straw and now looking at other options and come when my contract ends I'm out!!! @virginmedia #AvoidVirginMedia
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John Doe
(@grumps1000x) reported
@virginmedia Hi I was told I’d have a call back in 2 days. It’s been 7 days an no progress on the complaint
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Kent Rail Fan
(@kentrailfan37) reported
@Jack75887127 @virginmedia Come off virgin shocking service
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Manoj Lad
(@ukManojLad) reported
@virginmedia horrible company and terrible customer service :-((( They keep telling us we have great service, no issues, but bottom line is, they take our money every money and give crap internet product & service #timetoleave #crap
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Kris
(@_N_K_S_89) reported
@virginmedia Yes I always check but there's never anything. It is a complete joke the amount of times it goes down and there's a DNS error when trying to play the playstation. It just went down again and that's the 5th time in 4 days.
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Aztec Blanchard
(@AztecBlanchard) reported
@VMO2News @virginmedia @goodthingsfdn Virgin Media with their absolutely dreadful and disgusting broadband plus o2 and there non existent signals and 4g, what a great combo! Robbing bastards need to be held accountable for the amount of money you take from people whilst giving **** service
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A
(@ayyyyx_) reported
Virgin media internet is so ******* ****
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Matt 🏳️🌈🎼🏴🇪🇺🦻
(@Matts_Tweeting) reported
@lynseydolan @VirginMedia_TV I see this complaint every year about #virginmedia