Virgin Media outages and service status in Croydon, England
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- Virgin Media generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 6, 12:00 AM GMT+1.
- Internet (57%)
- Wi-fi (23%)
- Total Blackout (7%)
- TV (7%)
- E-mail (6%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 , CR2 and CR7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Epsom, Southwark, City of Westminster, Purley, Caterham, Bromley, Warlingham, Wandsworth, Thornton Heath, Coulsdon, Sutton, and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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travelling Adam (@TravellingAdam) reported from Blackheath, EnglandVirgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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Mrs R (@KateRenton) reported from Merton, England@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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Phil ******* (@SustyPhilC) reported from Merton, England@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
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J (@not_on_fire) reported from Epsom, England@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandThere’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusiness outage estimated fix date is 20/09. What planet are you lot on?
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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Kerry Vaughan (@Boubs1985) reported from Addington, EnglandAint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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^Gavstar^ (@Englandgav) reportedHey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue
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Virgin Media News (@VirginMediaNews) reportedResidents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY
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Helen Bedford (@helenxbedford) reported@virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?
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william (@william27504693) reported@LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result
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Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported@virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.
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Edward Clements (@eddie10oo) reported@daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.
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Stephen Maddock (@stephenm68) reported@alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.
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Virgin Media News (@VirginMediaNews) reportedA man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews
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. (@AlexparkerI) reported@MelJanie @virginmedia I’ve just left virgin media. Their customer service is abysmal
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GunnerF77ox🦊 (@ifoxy1977) reportedHello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia