Virgin Media

Virgin Media Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and CR2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Croydon, Greater London, England 03/22/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Camden Town, City of London, Wembley, Paddington, Hammersmith, Croydon, Poplar, Greenford, Hounslow, Newham, Ealing, Southwark and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • MRietschy Michael Rietschy (@MRietschy) reported from Ashtead, England

    @virginmedia no answer still, a week without service, not good enough!

  • nooriiiy Noor (@nooriiiy) reported from Paddington, England

    Can @virginmedia WiFi please fix up!! Gave me a right scare

  • robtrs Rob K (@robtrs) reported from Hackney, England

    @virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown

  • simoneats Simon Kimber (@simoneats) reported from Hackney, England

    It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔

  • tracey_brocking Tracey Brocking (@tracey_brocking) reported from Wandsworth, England

    @virginmedia #virginmediadown down in London SW17

  • wadoinlondon Chris Wade (@wadoinlondon) reported from Richmond, England

    Yoohoo @virginmedia you don’t seem to be listening... Calling my 81yr old mother-in-law each day as she’s isolated by herself. Zero allowance possible is what your employee told me. Loyalty of 15+ years as a NTL or Virgin customer counts for nothing. #covidcaring #onelesscustomer

  • saba_shaukat Saba (@saba_shaukat) reported from Richmond, England

    @virginmedia Hi Em, had the same email account for years and now for the past two weeks it’s been coming up with server errors. Not recognising the imap or smtp server address. I’ve lost a ton of emails.... have no one to call and the website is not very insightful.

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!

  • nlpedwards Neil doesn't have a bookshelf (@nlpedwards) reported from Richmond, England

    Hi @virginmedia ... right now your ‘service’ is delivering a download speed of 0.57 Mbps. You’re a joke.

  • caprettino 🦥 (@caprettino) reported from Bromley, England

    ughhh @virginmedia pls sort out your internet connection problems!!

  • LimehouseDan Dan Hall 🏳️‍🌈 (@LimehouseDan) reported from Lambeth, England

    @virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.

  • OreMeta Ore Meta (@OreMeta) reported from Wandsworth, England

    THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !

  • seldnfoodie Erik (@seldnfoodie) reported from Camberwell, England

    We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand

  • Deanporter_84 Dean Porter (@Deanporter_84) reported from Bromley, England

    @virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services

  • Julia___Valerie Julia Valerie (@Julia___Valerie) reported from Kensington, England

    @dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭

  • MilesMalaya Milesfiles (@MilesMalaya) reported from Hammersmith, England

    @virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.

  • daveyneilmurphy Davey Murphy (@daveyneilmurphy) reported from Wandsworth, England

    @virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.

  • Peterreeves18 Peter Reeves (@Peterreeves18) reported from Richmond, England

    @virginmedia any idea how long broadband outage in TW11 will last. Thanks

  • DewaldHanekom Dewald Hanekom (@DewaldHanekom) reported from Hounslow, England

    @virginmedia Not if your broadband connection drops nearly every 30 minutes like it does today!! Can’t even get on a web page, never mind Movie marathons!

  • burgcolin Colin (@burgcolin) reported from Richmond, England

    @virginmedia can you please sort out your internet problems in tw11

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cat201381 Catrina Powell (@cat201381) reported

    @virginmedia Not working in Coventry

  • wombleland Steve Francis (@wombleland) reported

    @virginmedia Yup no TV, Customer Services tekephone not responding and can't even get to the sign-on page online or in the app. Total shambles - again!

  • IanMawer Ian (@IanMawer) reported

    @virginmedia Are your customer support lines down? Keep getting no operators are available. Not even option to make automated payments.

  • huntsblue Huntsblue (@huntsblue) reported

    @virginmedia Broadband last week, TV this week...looking forward to the phones being down next week... @SkyUK getting a call in January. I've had enough of poor service 🤬🤬

  • 9Naughtyboi6 Naughtyboi6_9 (@9Naughtyboi6) reported

    @virginmedia Disgruntled Disabled Customer

  • foxylady8191 Amanda Carpenter (@foxylady8191) reported

    @virginmedia @HKRobinson link not working what a joke

  • dontgiveafuk100 Mark (@dontgiveafuk100) reported

    @virginmedia I hope you don’t charge for the hours lost in service

  • MJF575 MATTHEW FERRABY (@MJF575) reported

    @virginmedia What about internet? Help page broken. Service status page broken. Login page broken. No answer on helpline. You are simply the worst.

  • philbain18 Philippa Bainbrigge (@philbain18) reported

    @AndyG1508 @virginmedia I’m in south London. We don’t have any service either. Their website is down too.

  • pbgs61 grant (@pbgs61) reported

    @virginmedia no service country wide. What's the issue?