Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Southwark, Bromley, Mitcham, Epsom, Wandsworth, Beckenham, Westminster Abbey, Caterham, Lewisham, and Merton.

City	Problem Type	Report Time
Croydon	Internet	9 hours ago
City of Westminster	Internet	1 day ago
Croydon	Wi-fi	2 days ago
Southwark	Internet	2 days ago
Croydon	Wi-fi	2 days ago
Croydon	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Kwame Gyamfi (@Kwame916) reported 9 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Philip 🦅 (@Phil_Swallow) reported 10 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 11 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 25 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  R. Aaron (@aaronuart) reported 26 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Rana Rahman (@ranaraptor) reported 27 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Andy Walker (@educationforum) reported 28 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Philip 🦅 (@Phil_Swallow) reported 32 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Mike Fuller (@ninepine) reported 32 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Nigel Ellway (@Nigelellway) reported 34 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 38 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Jane Common (@JaneCommon) reported 40 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Claire Champion (@Champion3Claire) reported 43 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 45 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Beth (@bethcanadian) reported 50 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Mike Fuller (@ninepine) reported 50 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Nada Tharanee (@ntharanee) reported 51 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  marksonofjohn (@marksonofjohn) reported 54 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Declan Higgins ☘ (@declan1968) reported 55 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Ranjan Mallya (@RanjanMallya) reported 56 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  South Coast Commuter (@CS_Hants) reported 5 minutes ago

  Well, turns out @skytv are just as useless as @virginmedia. Installed broadband today, forgot to sort out TV and Virgin TV doesnt work with Sky fibre. Now have no telly until they find an install date. Why is this so complicated, why are these firms allowed to be so poor @Ofcom

• 
  mark palmer (@MaverickMark) reported 6 minutes ago

  @virginmedia over a day of outage on TV. Broadband is awful always. Get message of its & issue with time to fix. You’ve now just moved back multiple times. Current one says will be fixed hours ago. No contact. I guess also won’t compensate the hundreds of thousands hiding from

• 
  AnnieGE2 (@AnnieGE2) reported 8 minutes ago

  @virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking

• 
  Anne Davis (@IHTP67) reported 9 minutes ago

  @Virgin @virginmedia can you please update customers on current outage ongoing for 48hrs. Parents cannot get through due to long wait times. This is an unacceptable situation. Please advise all customers regardless of whether they have been able to report it.

• 
  Style Conscious ✝️ (@StyleConscious) reported 13 minutes ago

  @virginmedia I need to speak to someone about my account. No one picks up the phone. The app can’t help me.

• 
  Bear Holland (@follow_the_bear) reported 14 minutes ago

  @virginmedia @VespaPX12570 Why no compensation for loss of TV it makes up one third of monthly payment for broadband, phone and TV services. If TV goes down for a day should get 33% minimum of contract cost for the days loss of TV service. What would CISAS say? #CISAS

• 
  Dollynoocat (@dollynoocat) reported 15 minutes ago

  @virginmedia yes did that yesterday when BBC1 wasn't working. The usual 20 minutes to reconnect and today my internet went down for 6 hours. Superb service (not) 34 years a customer and phoning Sky tomorrow !!

• 
  Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported 17 minutes ago

  @virginmedia Just turned our tv on and still channels missing phoning you is a waste of time. I sincerely hope that you are going to compensate us for the loss of service

• 
  ja (@JaimeA330) reported 18 minutes ago

  @virginmedia It’s really not acceptable I’m actually ready to throw all your equipment away and cancel everything Absolutely disgusting service , third day without tv Disgusting

• 
  John M (@john1mccarthy) reported 19 minutes ago

  @virginmedia yet again I've been let down by you. But I am not surprised. My fault is finally fixed after 43 days without service. Yesterday, I was told I couldn't be put through to the correct team but they would call me back within 24hours. That was 25 hours ago now. 🙄