Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, SW16 and CR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, City of Westminster, Newham, Southwark, Hounslow, Hackney, Orpington, Kensington, Twickenham, Camden Town, Poplar, Wembley, Sevenoaks and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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निकुंज राई
(@masters_nik) reported
from
Camden Town, England
@virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.
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Sara Sparrow: Handmaid.
(@20S0mething) reported
from
Eltham, England
@virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.
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amelia
(@ameliavickerypr) reported
from
Hackney, England
@virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it
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zzkhan
(@ZZK963) reported
from
Hounslow, England
@virginmedia No internet since 1pm today, I’ve got a business broadband account, appalling customer services ... they haven’t a clue what’s going on. Online Service status page showing “All green” ... Liars!
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia I've tried rebooting as well. The problem persists.
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TamTamm♥
(@buttertam80) reported
from
Ealing, England
@virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening
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Help Leila
(@HelpLeila) reported
from
Kensington, England
@richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!(2/2)
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.
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zzkhan
(@ZZK963) reported
from
Hounslow, England
@virginmedia Still no@broadband service after following troubleshoot steps. Please get your sh*t together.
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Nick
(@alfredbulbasaur) reported
from
Kingston upon Thames, England
@virginmedia I'll call later about my issue but figured I'd let someone know about the messaging issue, just in case no-one else has
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Erhan Timur
(@timur_erhan) reported
from
Islington, England
If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.
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Aman Jain
(@aman_ja) reported
from
Camberwell, England
@virginmedia Hi, my broadband is down and I'm unable to get through to your customer service
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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Imran ®
(@The_Photographr) reported
from
Southall, England
@britpakgirl @virginmedia I had issues with them earlier this year when working from home. Two days without access. Had to resort to sitting in a coffee shop to try and get work done.
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Adrian Hansel
(@adrianhansel) reported
from
Lambeth, England
@virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.
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jimboid
(@jimboid79) reported
from
Bromley, England
@virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!
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Ricky Heavens
(@ricky_heavens) reported
from
Ealing, England
@virginmedia Still not working. Over 24 hours now and still no tv or WiFi
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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(Keep It Simple)
(@Bart1991Oliver) reported
@virginmedia No broadband or TV services until 5pm tomorrow (local area issues in SW18 2LR). Completely unacceptable, and falls foul of providing services with reasonable care and skill (as required under the Consumer Rights Act 2015).
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Edward Bird
(@Edlar89) reported
@virginmedia are there internet problems in Warwickshire coz mine’s not been working since about 4pm?
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Craig Stevens
(@craig100) reported
Dear @virginmedia why does your @All4 TV app never play anything I select?
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katie 🎀
(@katieroseox) reported
@virginmedia absolutely disgusted with your customer service when trying to deal with a problem over the phone. almost two hours my mum wasted today being passed on to four different people and having to explain the situation again to each person as no information was passed on -
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Mr.E
(@MrKenE) reported
@virginmedia I’m having major problems with my Virginmedia install I need help. It’s been going on 2 months!
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‘
(@george_CFCx) reported
@virginmedia hang ur heads in SHAME
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1AO Drew
(@1AODrew) reported
@Mytharios @virginmedia Sounds like the battle cry of a self entitled loser who doesn't understand how complicated cell phone service is.
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The Fruit Fandongo
(@FruitFandongo) reported
@virginmedia Y’know, the network is normally reliable but why the actual **** do you guys not inform customers of known issues affecting my whole area? I sign up for SMS updates and get **** all. Your services are literally useless. 6hrs, no internet now another 12, compensation?
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sq
(@squarris) reported
@virginmedia 👋 hey @virginmedia internet is still broken.
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SayWhaat?
(@badjeroo) reported
@virginmedia no service Again!! What ******** does one have to do to get reliable service from this poor excuse of a company