Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Southwark, Croydon, Caterham, Bromley, Purley, Wandsworth, Mitcham, Carshalton, Sutton, and Epsom.

City	Problem Type	Report Time
City of Westminster	Internet	1 hour ago
City of Westminster	Internet	3 hours ago
Southwark	Internet	6 hours ago
Southwark	E-mail	24 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Illy Mus 💙 (@illymus) reported 2 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Joana (@JoanaLoGomes) reported 6 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  travelling Adam (@TravellingAdam) reported 11 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  R. Aaron (@aaronuart) reported 14 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Declan Higgins ☘ (@declan1968) reported 18 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Rana Rahman (@ranaraptor) reported 23 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Ranjan Mallya (@RanjanMallya) reported 27 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 29 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Befitat50 (@befitat50) reported 40 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Philip 🦅 (@Phil_Swallow) reported 41 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Stephen Champion (@Champs707007) reported 43 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Stephen Champion (@Champs707007) reported 45 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  JJ Hazan (@HazanJJ) reported 47 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Millwall halfwayline (@millwalljdb) reported 50 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Michael James Weaver (@Weaverfooty14) reported 50 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 52 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Charbster (@charbster) reported 52 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Mike Fuller (@ninepine) reported 55 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Mike Fuller (@ninepine) reported 59 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Andy Walker (@educationforum) reported 60 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Elaine Rust (@elainerust) reported 5 minutes ago

  @virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.

• 
  Kilsally Redux (@Kilsally_Redux) reported 14 minutes ago

  Virgin Media O2 is gearing up to provide wholesale access to its network to challenge the dominance of BT. But it said Openreach was seeking to “choke” off competition before it had truly begun by luring third party companies away.

• 
  Tellmewhatyouknow (@Tellmewhat49871) reported 14 minutes ago

  @virginmedia All our virgin and internet down during England v Argentina. We are not paying this whole month.

• 
  JR (@Dadyougeek) reported 15 minutes ago

  @appleblossomBe @virginmedia @LutzSchuler Nope they was more than happy to cancel it today!

• 
  Steve O (@saoc78) reported 16 minutes ago

  @virginmedia why is your Comms so rubbish? There's an outage in the area, confirmed on the website, but I keep getting texts saying it's fixed. 8 texts in the last 2 mins too. But everything is still off and your site still says there's an outage.

• 
  FPL Gazza (@Gazza_FPL) reported 18 minutes ago

  @virginmedia who can help with an issue. Over 4 weeks since signed up but still no resolution to issue regarding unable to sign in to account. Also complaint number C-1007267370 pending. IT number PO1361386. #VirginMedia

• 
  Si Smith (@sjslfcforever) reported 20 minutes ago

  @virginmedia I’ve now been booted off the phone as your automated service is not very good and your live chat has kicked me off twice in the last half hour, I’m glad your saving money getting a bot to handle calls but maybe a human being would be better, could someone contact me.

• 
  Dr Elaine Rust (@elainerust) reported 26 minutes ago

  @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

• 
  Samet (@Samet_UK) reported 28 minutes ago

  @AmyHeppi @virginmedia Same here. It’s been over 24 hours and my Wi-Fi is still down. I’ve called support twice—they only say there’s an area outage with no updates. The status page isn't helpful too. Really disappointed with Virgin Media. Time to look at other providers.

• 
  Leon Fear (@LeonFear) reported 29 minutes ago

  If I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!