Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Croydon, Southwark, City of Westminster, Bromley, Epsom, Purley, Caterham, Warlingham, Thornton Heath, Coulsdon, Sutton, and Mitcham.

City	Problem Type	Report Time
Wandsworth	Total Blackout	23 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago
Southwark	Internet	1 day ago
City of Westminster	Total Blackout	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  R. Aaron (@aaronuart) reported 4 seconds ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Joana (@JoanaLoGomes) reported 5 seconds ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Befitat50 (@befitat50) reported 36 seconds ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Catt Hurman (@catt_hurman) reported 4 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Stephen Champion (@Champs707007) reported 4 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  J (@not_on_fire) reported 5 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Mike Fuller (@ninepine) reported 6 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Baltazarka (@MiaZagica) reported 6 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  R. Aaron (@aaronuart) reported 7 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Tim Hyson (@timhyson) reported 17 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Jack Robinson (@JackEORobinson) reported 17 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 19 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Rana Rahman (@ranaraptor) reported 19 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Befitat50 (@befitat50) reported 19 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 21 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  William (@willbassoumba) reported 22 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 34 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Kay Bak (@kaybaka) reported 55 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Phil ******* (@SustyPhilC) reported 56 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 59 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andy spinoza (@andyspin) reported 5 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  Magnolia’s Art (@Magnoli23215778) reported 9 minutes ago

  @virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!

• 
  Martin Whelan (@mairtinofaolain) reported 9 minutes ago

  @PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore

• 
  Paddy Sweeney (@PaddySw99745534) reported 17 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Declan Carty (@declancarty) reported 17 minutes ago

  @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????

• 
  Paul oc (@PaulOco84535827) reported 18 minutes ago

  @VodafoneIreland I’m getting virgin media tomorrow morning **** Vodafone keeps dropping out and went off like this the other day aswell ****** wankers

• 
  Damian Hastie (@DamianHastie) reported 21 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  1965 Blue 1878 (@noimspartakus) reported 22 minutes ago

  @virginmedia do you have any issues in WA9? My internet has gone down 😡

• 
  Virgin Media News (@VirginMediaNews) reported 23 minutes ago

  First-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.

• 
  Nim O'Hall (@nimohally) reported 28 minutes ago

  @virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person