Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Orpington, Southwark, Croydon, Ealing, Southall, Richmond, Newham, City of London, Paddington, Redhill, Hounslow and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Is awful isn’t it? Mine’s been on and off since early June. Many people have come out and ‘fixed’ it for it to be even worse. One guy said that he went out and fixed whatever the issue was, but he was in my house the whole time!
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Lee Neale
(@lhntennis) reported
from
Richmond, England
@virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.
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Keef Gibbs
(@Keefidentity) reported
from
Merton, England
@virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia The internet is not working
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Katie Haisman
(@Katie3boys) reported
from
Eltham, England
@virginmedia shocking service with the internet
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
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Vincenzo Rampulla
(@vmrampulla) reported
from
Poplar, England
@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Ling
(@KatieLing) reported
Your broadband service in Ipswich has been shocking this week @virginmedia. No email or warning to say there is maintenance but second day this week its been out
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Grid56126
(@grid56126) reported
@virginmedia I have. There is nothing. I can see why Mike Oldfield wrote the tracks he did on his last Virgin tied album "Heavens open" Google the lyrics and the way he was tied into a contract that was one sided then look at the irony with my issues. Seriously, google it.
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Jonnie J
(@SirJonnie) reported
@jaynemesis @virginmedia Lol I said I wouldn't go back. But they are the only ones who offer decent speeds in chineham. I'd chew my arm off for any other service provider... They are just awful!
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Matthew MacCann
(@radiobuffalo) reported
@MancinSofia Cheers. I had been asking on there but it seems you have to be an 02 customer, or I think Virgin media as well. Just cancelled my virgin account so will have to take my chances whilst in the Bay of Biscay. Luckily I have one for London but would hate to miss the Apollo
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Gary Hutchinson
(@GaryBHutch) reported
@virginmedia Well Jodi, the link is neither working on my computer or mobile phone so I would say so I would say it is NOT working. I have now lost £40 in billable hours today to explain how offensive your retentions team are. Perhaps you could give me a link so I can make a formal complaint?
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KnifeOrFork
(@knife_or_fork) reported
More broadband issues with @virginmedia today! Expensive AND unreliable. Not the best combination. #virginmediadown
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Gary Hutchinson
(@GaryBHutch) reported
@virginmedia I’m sorry but what am I supposed to do with that link? It’s asking me to sign in? I don’t think I’ve ever signed in!
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Errol Jones
(@ErrolJones1) reported
@virginmedia I get an automated message to tell there’s a complex issue in the area (which has lasted 4 days) and they are working on it
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Khoa Huynh
(@Khoa_Huynh) reported
There is no broadband in HP2. Kindly fix it ASAP @virginmedia
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Alison Winter ✨
(@ofdiscontent) reported
How can a company like Virgin Media not provide accessible support? Surely that's a legal requirement? Anyhoo, my frustration with service providers lives to blacken another day. You'd think reporting it on Twitter might help, but no. I'm getting drunk now.