Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Bromley, Mitcham, Southwark, Croydon, Epsom, Wandsworth, City of Westminster, Beckenham, Westminster Abbey, Caterham, Lewisham, and Merton.

City	Problem Type	Report Time
Bromley	TV	3 hours ago
Mitcham	TV	8 hours ago
Southwark	TV	8 hours ago
Croydon	TV	8 hours ago
Croydon	TV	9 hours ago
Croydon	TV	9 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Millwall halfwayline (@millwalljdb) reported 5 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 5 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  R. Aaron (@aaronuart) reported 8 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  anne hill (@gorgeousuk) reported 10 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  R. Aaron (@aaronuart) reported 11 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  DJ MRT (@DJMRT) reported 17 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Philip 🦅 (@Phil_Swallow) reported 21 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 24 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Nada Tharanee (@ntharanee) reported 27 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Philip 🦅 (@Phil_Swallow) reported 28 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Kwame Gyamfi (@Kwame916) reported 28 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Baz, Wacky worm! (@mobiusb2) reported 34 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Mike Fuller (@ninepine) reported 35 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Nick Tippett (@nicktippett) reported 36 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Rana Rahman (@ranaraptor) reported 36 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Rana Rahman (@ranaraptor) reported 40 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Phil ******* (@SustyPhilC) reported 53 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Philip 🦅 (@Phil_Swallow) reported 55 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  JamesLee85 (@jameslee_1985) reported 56 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Tim Hyson (@timhyson) reported 59 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Smith ⚒ 🇬🇧 (@JohnSmi34115189) reported 4 minutes ago

  @virginmedia I still haven't forgiven @virginmedia for forcing me to update from my old box. Didn't send the correct kit to actually be able to install it, and then charged me for an enigineer to fix their problem. Now this nonsense

• 
  Cllr Glenn Thompson - Westoe - South Tyneside (@GlennThompsonBP) reported 8 minutes ago

  @Da8blue @virginmedia Same problem in the North East, been like this all day.

• 
  Chris (@ChrisWales61) reported 9 minutes ago

  @virginmedia Virgin Media are ****! I am out of contract at the end of the month and it will be good riddance to bad rubbish!

• 
  Carl Cavell (@Blue_Cav) reported 12 minutes ago

  @virginmedia Morinette damn auto correct

• 
  Graham Joyce 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦋 (@g_joyce) reported 12 minutes ago

  @virginmedia @K_simple_k I’ve also sent messages about this issue in Edinburgh EH12 7BX.

• 
  Carl Walsh (@Carl_Walsh33) reported 14 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  Shorty (@ClassicSoulDJ) reported 17 minutes ago

  Been on hold for over 40 minutes trying to get through to @virginmedia - as always their customer service is nothing more than shocking

• 
  STEM by STM (@STEMbySTM) reported 18 minutes ago

  @virginmedia no availability to check service levels, awful system of a series of questions before you get through to report a fault, then awful hold tune, only for the call to terminate after an hour. Dreadful, dreadful customer service.

• 
  PracticallyPurple (@PractiPurple) reported 19 minutes ago

  @virginmedia But for over an hour your website reported that there were no issues! And then I was told I don't actually have an account at all. Why do I have to go on the Mirror website to find this all out . Bad customer service

• 
  keith webster (@webster_keith) reported 22 minutes ago

  @virginmedia what is wrong with the tv service in RH10 5JG? Just pixelated screen on every channel for an hour now!