Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Southwark, Croydon, Wandsworth, Bromley, Sutton, Mitcham, Caterham, Purley, Carshalton, and Epsom.

City	Problem Type	Report Time
City of Westminster	Internet	36 minutes ago
Southwark	Internet	21 hours ago
City of Westminster	Internet	23 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Nick Tippett (@nicktippett) reported 36 seconds ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  marksonofjohn (@marksonofjohn) reported 2 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Baz, Wacky worm! (@mobiusb2) reported 4 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Jenny (@jennymelmo) reported 4 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Tim Hyson (@timhyson) reported 6 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 7 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  hippychic (@Keldavey) reported 17 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Mamba 〽️🦋 (@imbranzo) reported 21 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Deano (@Deano1969) reported 21 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 23 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Befitat50 (@befitat50) reported 23 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Kwame Gyamfi (@Kwame916) reported 27 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Befitat50 (@befitat50) reported 27 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Stephen Champion (@Champs707007) reported 30 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  anne hill (@gorgeousuk) reported 30 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  travelling Adam (@TravellingAdam) reported 34 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Nada Tharanee (@ntharanee) reported 43 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 46 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 50 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  traymca 💙 (@traymca) reported 55 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Duley American voiceover person (@Americanvoiceo1) reported 4 minutes ago

  Your service is atrocious. @virginmedia I attempted to call in to report (ongoing ) technical issue and your agent tried to upsell me a SIM card. Now...your phone number is not working, nor is our BB or TV. Offcom and Ombudsman will be receiving a correspondence from me.

• 
  Monica Allan (@MonicaAllan1) reported 10 minutes ago

  @virginmedia It look like our outage in NW1 will be fixed by the 31st August? Surely that cannot be correct? We have have been without broadband and TV for 3 days now?

• 
  Still me (@Saqqara) reported 14 minutes ago

  @virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?

• 
  Karen B 🥀🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 14 minutes ago

  @Lewis_BGA @BBCBreakfast Virgin media did the same. The call centre was in Wythenshawe Manchester. Now it’s in the Indian subcontinent. OH had a mare as our e mails crashed. Lovely young woman but SO hard to understand. Also AGES trying to get through to speak to a human. Customer service is dead

• 
  Wolf of X (@WolfofX) reported 15 minutes ago

  In 2003, Stan Beaton lost his wife, Ruby, to stomach cancer. Before she passed away, she had recorded the voicemail greeting for their home telephone. It was an ordinary message to anyone else, but to Stan it became the last recording of her voice. For more than a decade, he kept that voicemail safe. He even stayed with the same phone company because he feared changing providers might erase it. Whenever he missed Ruby, he would call his own home just to hear her say, "Sorry, at the moment, Stan and Ruby are not available..." For him, those few seconds were enough to bring her close again. Then, in December 2014, a network upgrade accidentally deleted the recording. Stan was heartbroken. He later said it felt like losing his wife all over again. Believing there was nothing left to lose, he contacted Virgin Media and asked if there was any way to recover it. What followed was something no one expected. Eleven telecommunications engineers spent three days searching through backup systems for a single deleted audio file. They described it as looking for a needle in a haystack, but they refused to give up. They found it. Instead of simply returning the recording, BBC Radio Leeds arranged a surprise during an interview with Stan. As Ruby's familiar voice filled the room once again, he broke down in tears. "That's her. Wonderful. Wonderful." The company later gave Stan permanent copies of the recording on a CD so he would never have to fear losing it again. It wasn't just a recovered voicemail. It was the return of the last words he could still hear from the woman he loved, a voice that had waited silently for years until someone cared enough to bring it back.

• 
  James Durrant (@je_durrant) reported 17 minutes ago

  @virginmedia I did that earlier today and your colleague confirmed nothing can be done until 17th August, over a month since this started. Now you’re saying it’s £1660 to exit a service I can’t even use. “Taking responsibility” and “monitoring” doesn’t solve my problem

• 
  Jan (@geminicat7) reported 17 minutes ago

  🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up my mobile data chatting on social media so I’ll see you when / if it’s sorted!

• 
  Dr Sonali Misra (@MisraSonali) reported 21 minutes ago

  Holding this amount ransom? Will you provide me interest and further compensation on the amount of time I’ve wasted calling your company and explaining this issue? @virginmedia

• 
  roger07 *** (@germann_ro) reported 24 minutes ago

  @virginmedia @bexholloway Hi is there any known issues with sky sports app login ?

• 
  K (@QuanTuM_kL) reported 25 minutes ago

  @JJMootts @virginmedia I don't get why everyone moans, been with them for nearly 20 years and might have had 3 issues, it's almost never down, the internet speeds are far beyond what any other provider can do, although the others may have finally caught up, for years it wasn't close.