Virgin Media outages and service status in Croydon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Croydon, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 24, 8:34 PM GMT+1.
- Internet (69%)
- Wi-fi (14%)
- Total Blackout (10%)
- TV (3%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 , CR2 and SE19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Bromley, City of Westminster, Sutton, Mitcham, Caterham, Purley, Wandsworth, Carshalton, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 1 hour ago |
|
Southwark
|
Internet | 6 hours ago |
|
Southwark
|
Internet | 8 hours ago |
|
Bromley
|
Wi-fi | 1 day ago |
|
Croydon
|
Internet | 1 day ago |
|
Southwark
|
Internet | 2 days ago |
Nearby cities with recent reports
8 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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R. Aaron (@aaronuart) reported from Merton, EnglandMy connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandReally losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandThere’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusiness outage estimated fix date is 20/09. What planet are you lot on?
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anne hill (@gorgeousuk) reported from Bromley, EnglandMy day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.
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JamesLee85 (@jameslee_1985) reported from Croydon, EnglandApologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandVirgin Media should change their name to Virgin Media Outage
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Kwame Gyamfi (@Kwame916) reported from Wandsworth, EnglandVirgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
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Michael James Weaver (@Weaverfooty14) reported from Blackheath, England@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
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Tim Hyson (@timhyson) reported from Bromley, England@virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.
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Baltazarka (@MiaZagica) reported from Lambeth, England@virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.
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Joana (@JoanaLoGomes) reported from Merton, EnglandHey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!
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Deano (@Deano1969) reported from Wandsworth, England@virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Caley (@PC_ale) reported@virginmedia internet at ch45 has been up and down several times in the last 24 hours. Always that it will be fixed by 16:07 tomorrow. What is going on?
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Berk (@trapdoor456) reported@BigBadWolf137 @virginmedia Yeah, 14 day cooling down period 👍
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Richard Bignell (@NothingLane) reported@trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.
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TheWho87 (@TheWho87) reported@virginmedia Why? The fact that the internet was working with a VPN meant it wasn't an issue on my end, it was an issue on your end, plus it's working now, so you seem to have fixed the issue already.
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Wistern1337 (@wistern1337) reportedSickening it's still hard for customers leave your service despite being fined by the UK government £28m I moved away from your service in March to a new provider. I have been charged over £300 for unused services. Refund refused. Never sign up to ripoff Virgin! @virginmedia
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Smeagle The Beagle (@aking4) reported@DeviateDefiant @virginmedia @MoneySupermkt They are so bad, just been ripped off by Virgin but I’ll move soon!
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XenZenLou 🇹🇹 🇦🇺 (@lou_xen) reported@Jaym7t5 @virginmedia It’s been down for about 2 hours for us.. just got back working now
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Robert Walker (@KingBerty1992) reported@DeviateDefiant @virginmedia @MoneySupermkt I went to FTTP and had no end of issues with it switched back to virgin after the cut off however i had to do it as a new customer my wife for me to get that said deal same house same last name and thats how i got around it do it every year now ball ache but saves you thousands
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F I T Z • (@fitzhanhan) reported@DeviateDefiant @virginmedia @MoneySupermkt Nah, cancel. I’ve done it after being with them for 5 years paid £75+ as I had TVPackage as well. Went with Community Fibre 1Gbps. £27 p/m. No dramas
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only2genders (@0nlytwogenders) reported@Ofcom can you please investigate @virginmedia I inquired about their service and then declined, since they’ve called me twelve times in two days, I have now had to block their number @richardbranson