Virgin Media Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Southwark, City of London, Croydon, Newham, Dagenham, Bromley, Epsom, Wandsworth, City of Westminster, Paddington, Barnes and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
@helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.
-
Laura Beck
(@LauraBeck123) reported
from
Hackney, England
@SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.
-
Alistair
(@shplendid) reported
from
Merton, England
@virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage
-
Bob Hawkins
(@salvatorRosa) reported
from
Bromley, England
Dear @virginmedia we rang repeatedly to complain about the quality of our viewing experience thro’ TiVo when watching through iPlayer the programme stops & we have to restart to get a signal
-
Phil Stone
(@stillphone) reported
from
Kensington, England
If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!
-
Kuda Madzikanda
(@KudaLudaLegend1) reported
from
Poplar, England
@virginmedia Yes still no service and hardly slept with overnight repairs by Virgin
-
Andy Stock
(@andystock22) reported
from
City of London, England
@DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN
-
Chris Sutcliffe
(@chrismsutcliffe) reported
from
Hackney, England
@laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work
-
adouble
(@uchiazoro) reported
from
Brentford, England
Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media
-
Josh Harwood
(@JoshuaHarwood_) reported
from
Eltham, England
Dear @virginmedia. Im at home on a Sunday and very hungover. All I want to do is watch @NetflixUK. BUT I CANT BECAUSE THE INTERNET IS DOWN!!
-
Alistair
(@shplendid) reported
from
Merton, England
I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...
-
Claire-Monique
(@Clairemonique10) reported
from
Bexleyheath, England
@virginmedia not impressed that there is no internet or cable and the f.a cup is going to start at 5pm!!! #virginmedia #FACupFinal #internetnotworking #cablenotworking #help #virginmediahelp
-
Wendy Rochester
(@Wendy_Wo_Wo) reported
from
Southall, England
Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡
-
Steven Meagher
(@stevenmeagher) reported
from
Islington, England
Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced
-
Peter Wheaton
(@wheaton_peter) reported
from
Bexleyheath, England
@virginmedia Apparently there is a known issue thanks.....Shame I didnt know of that service earlier I'd not have booted the Cat 🐈😁
-
Dan Padgett
(@danjpadgett) reported
from
City of London, England
@virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.
-
Josh Harwood
(@JoshuaHarwood_) reported
from
Eltham, England
@virginmedia It says no known issues. However, the hub is flashing green. I’ve reset the box twice! Help a boy out please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
lexicon
(@lexiconmistress) reported
@jayrayner1 @virginmedia After being spammed by them 2/3 times a week for years and no easy way of getting them to stop I vowed never ever to use them. Ironically they'd have contacted me less if I were actually a customer.
-
Jay
(@ValiantVilla) reported
@virginmedia Saying no issues as per usual. It cuts out every day, multiple times a day. I want all this putting on my account so when it comes to cancel the contract you know exactly why!
-
Sue perb! !
(@MrsSum) reported
@virginmedia can login to myvm but it won’t accept change of password
-
Evelyn Wilcock
(@EvelynWilcock) reported
@jayrayner1 @virginmedia Virgin may have its own cable, but dont all other providers use the same physical line down the street? Our neighbour has BT and we @plusnet. It regularly shoots us an error message at about 9.30 pm and then continues to work as normal. Glitch yesterday was 9.20 pm.
-
TR
(@TMR_Toby) reported
@virginmedia Upgrading my service
-
Jonathan Bliss
(@JonathanBliss) reported
@jayrayner1 @virginmedia Two Tips: 1) Use a free gmail/hotmail/yahoo email address and never your broadband suppliers one, so changing is easier (or use email addresses associated with your website if you have one). 2) Stop giving out your landline number, easier to port your mobile across suppliers.
-
BaldyRadio
(@Baldyradio) reported
@virginmedia The only thing that You need to do is to RETRAIN your customer support agents. There is no excuse for BAD customer relations or service
-
Ali Connor
(@xphasetwogaming) reported
@virginmedia Says there is a problem, it is not just me in the area with an issue either, the auto comp back is just a few quid compared to the hundreds of a wage I will be losing, should of left you guys months ago, nothing but issues with your network since I joined in march
-
Margaret Scobie
(@ScobieScobie) reported
@virginmedia please explain why your cancellation service is non existent
-
Ian Davies
(@IanTheInventor) reported
@jayrayner1 @virginmedia Do you know any two people getting the same service from Virgin Media that are paying the same price? They tried putting my service for broadband only up to nearly £50. During an agreed 18 month contract they increased the price twice. Won’t be using them again