Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, City of Westminster, Wandsworth, Bromley, Mitcham, Epsom, Beckenham, Westminster Abbey, Caterham, and Lewisham.

City	Problem Type	Report Time
Croydon	Total Blackout	1 hour ago
Croydon	Wi-fi	2 hours ago
Southwark	Internet	8 hours ago
Southwark	Internet	16 hours ago
Southwark	Total Blackout	16 hours ago
Southwark	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 5 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Alex (@ameehan71) reported 10 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Kay Bak (@kaybaka) reported 13 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Kwame Gyamfi (@Kwame916) reported 16 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Nick Tippett (@nicktippett) reported 17 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Befitat50 (@befitat50) reported 33 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Kay Bak (@kaybaka) reported 35 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  anne hill (@gorgeousuk) reported 42 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Ranjan Mallya (@RanjanMallya) reported 42 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Will Jennings (@willjennings80) reported 43 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Kerry Vaughan (@Boubs1985) reported 44 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  traymca 💙 (@traymca) reported 45 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 46 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Shasa Colson (@THE_COLSON) reported 47 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Baz, Wacky worm! (@mobiusb2) reported 48 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Beth (@bethcanadian) reported 52 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  ☆ Liezel ☆ (@liezel_t) reported 58 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Philip 🦅 (@Phil_Swallow) reported 58 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Stephen Champion (@Champs707007) reported 58 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Alex (@ameehan71) reported 59 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jamie (@JMRGBY_) reported 2 minutes ago

  @MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??

• 
  Dave. (@Notonyournell10) reported 2 minutes ago

  @virginmedia I am following you and there’s no message icon. I just called again and was told the appointment was booked incorrectly and nobody can attend until Tuesday. It’s an absolute joke and I’ve raised an official complaint.

• 
  Michael (@MICKLE_M) reported 2 minutes ago

  @virginmedia could you please supply me with a contact number please. You are telling me I have to upgrade to anew box , however when I sp yourself 2 remote controls rather than 2 boxes. Your app is ridiculously poor. Give me a number please

• 
  Carrie (@IamCarrieagain) reported 3 minutes ago

  @virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?

• 
  Tracy (@Tracy15558923) reported 5 minutes ago

  @JaneVCarroll @virginmedia I agree Jane weve been with Virgin Media years always had good customer service always helpful when you ring them too

• 
  Carrie (@IamCarrieagain) reported 7 minutes ago

  @virginmedia Which part of I am disabled and cannot do this on demand do you not understand? Did you even think of the consequences on your disabled customers? You weren't upfront re my current, working router being switched off after just 5 days. Disgusting service. Now I'm without any

• 
  gail hendry (@gail_hendry) reported 8 minutes ago

  @virginmedia Ive already raised 2 complaints with nobody doing what i actually asked them to do. I shouldnt have to raise a 3rd one for the same issue

• 
  Carrie (@IamCarrieagain) reported 12 minutes ago

  @virginmedia My issue is you turned off my working router. I'm disabled and you turned off my service.

• 
  Michael Edmund Kelly (@Gridstip) reported 12 minutes ago

  @virginmedia I can cancel the TV portion of my contract ? Thanks, that's useful information

• 
  Patrick McCabe (@Montevidian) reported 20 minutes ago

  @SuzieD755164 @RTEOne @virginmedia Imagine having the mange as bad as this lady #dublincentral