Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Epsom, Southwark, Croydon, Mitcham, Bromley, City of Westminster, Wandsworth, and Beckenham.

City	Problem Type	Report Time
Epsom	Internet	39 minutes ago
Southwark	Internet	4 hours ago
Croydon	Internet	5 hours ago
Croydon	Wi-fi	22 hours ago
Southwark	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  anne hill (@gorgeousuk) reported 2 seconds ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Mike Fuller (@ninepine) reported 4 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 8 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  traymca 💙 (@traymca) reported 11 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Declan Higgins ☘ (@declan1968) reported 11 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 17 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Befitat50 (@befitat50) reported 18 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Nick Tippett (@nicktippett) reported 20 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Befitat50 (@befitat50) reported 20 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Jane Common (@JaneCommon) reported 21 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  R. Aaron (@aaronuart) reported 27 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Befitat50 (@befitat50) reported 33 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Philip 🦅 (@Phil_Swallow) reported 39 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Mrs R (@KateRenton) reported 44 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Nada Tharanee (@ntharanee) reported 45 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Stephen Champion (@Champs707007) reported 46 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Marta (@itsmartamoya) reported 47 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Befitat50 (@befitat50) reported 51 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 55 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Tinders (@safctinders) reported 58 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arron Clinkscales (@Clinkyboy67) reported 4 minutes ago

  @virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY

• 
  andrea crosby (@andreac14064810) reported 7 minutes ago

  @virginmedia I was on chat for a hr trying to resolve another issue for say a hr cut of twice no email confirmation of my issue sent to me , rude team member I literally am sick of it

• 
  LP (@____LP____) reported 8 minutes ago

  Just been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.

• 
  Sally Briars (@SallyBriars) reported 13 minutes ago

  @virginmedia I already have, multiple times and it says nothing is wrong, no issues in my area! I want to book an engineer but the website keeps sending me in circles!

• 
  Bэccaaaa (@Beccaaaa_x_) reported 13 minutes ago

  @debbierowe1 @virginmedia My tv just went black and now not working

• 
  ۟ (@carefreeleon) reported 14 minutes ago

  @virginmedia outage in my area

• 
  duhnah with a gh (@ailleanach) reported 18 minutes ago

  I've been trying to cancel my virgin media wifi for over a month and surely it's illegal at this stage to only be able to cancel something over the phone sweet JESUS

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 19 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  tom (@tomcity1) reported 19 minutes ago

  @virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week

• 
  Andy T (@andrewtalbot72) reported 20 minutes ago

  @virginmedia @gblondon1 Good luck with that….!!! I did the same 18 months ago… after 4 months of Virgin messing up my bills I moved back to @skytv The call centres are simply the worst I’ve ever encountered A much better service imo…