Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Bromley, Wandsworth, City of Westminster, Westminster Abbey, Caterham, Lewisham, Mitcham, Merton, Sutton, Fulham, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	12 hours ago
Southwark	Internet	12 hours ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago
Bromley	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  traymca 💙 (@traymca) reported 1 minute ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Tim Hyson (@timhyson) reported 1 minute ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Stephen Champion (@Champs707007) reported 3 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Nada Tharanee (@ntharanee) reported 8 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Tinders (@safctinders) reported 8 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Charbster (@charbster) reported 9 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 15 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  A voice only (@Avoiceonly2) reported 17 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 17 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  JamesLee85 (@jameslee_1985) reported 18 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Nick Tippett (@nicktippett) reported 28 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Mike Fuller (@ninepine) reported 29 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Stephen Champion (@Champs707007) reported 32 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  R. Aaron (@aaronuart) reported 33 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Nick Tippett (@nicktippett) reported 37 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 40 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  R. Aaron (@aaronuart) reported 42 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  anne hill (@gorgeousuk) reported 43 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Millwall halfwayline (@millwalljdb) reported 50 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 55 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garry (@paragaz) reported 7 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Ian (@irbrassmonkey) reported 7 minutes ago

  @virginmedia What is going on with the internet in Bounds Green really not happy. This is my first month with you and because of this black out I have missed a one in a universe event. It will never happen again ever. Very disappointing.

• 
  just me (@PHILROOKS) reported 8 minutes ago

  @sharonmariahall @virginmedia It's not @virginmedia I find the issue, it's the poor customer service. I cannot understand how a CEO doesn't see all the bad reviews and do something about it.

• 
  Caroline Masden (@Carolineforaday) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Shaun (@shauny67) reported 10 minutes ago

  @virginmedia @sharonmariahall Yes excellent internet speeds & the only provider you can put the router into modem mode & add your own kit. 9 times out of 10 any WiFi issues are down to devices or where you have the router not the service. If you have a WiFi pod ensure you set up WiFi back haul.

• 
  MJC (@CP1861) reported 10 minutes ago

  @virginmedia my account has now been locked for 3 months and therefore I’m unable to watch virgin tv go, one of the main reasons I’m your customer. I’ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.

• 
  Clive (@clive503) reported 11 minutes ago

  @dvoradikal @virginmedia When I left this appalling company, I had so many calls I started calling them out for harassment! If they'd shown that much interest when I complained about intermittent broadband, I might have stayed! So glad I didn't thought! Better service, cheaper price!

• 
  ANDY YATES (@ANDYPVFC) reported 11 minutes ago

  @virginmedia @El_Lloydie It's pointless sending you lot messages as customer services is an absolute joke.

• 
  kevin cox (@kevin_cox9211) reported 16 minutes ago

  @virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.

• 
  Matty Smithy♿️🇬🇧🇪🇺 (@Matt247821) reported 18 minutes ago

  @Jenny_1884 It’s pants, not as good as fibre and expensive as you have to purchase the equipment. The latency sucks. Alright for basic browsing but not gaming or high quality streaming. Virgin media is cheaper and faster