Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Caterham, City of Westminster, Bromley, Purley, Wandsworth, Mitcham, Carshalton, Sutton, and Epsom.

City	Problem Type	Report Time
Croydon	Internet	2 hours ago
Croydon	Internet	17 hours ago
Southwark	Internet	2 days ago
Caterham	Internet	2 days ago
Southwark	Internet	3 days ago
Croydon	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Raynes Park Lib Dems (@RPLibDems) reported 2 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Kerry Vaughan (@Boubs1985) reported 3 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Michael James Weaver (@Weaverfooty14) reported 16 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Shasa Colson (@THE_COLSON) reported 18 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  anne hill (@gorgeousuk) reported 20 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Kay Bak (@kaybaka) reported 29 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 29 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Marta (@itsmartamoya) reported 35 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  JamesLee85 (@jameslee_1985) reported 36 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Andy Walker (@educationforum) reported 36 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Baltazarka (@MiaZagica) reported 41 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Mike Fuller (@ninepine) reported 42 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 43 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Claire Champion (@Champion3Claire) reported 45 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Jane Common (@JaneCommon) reported 48 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  R. Aaron (@aaronuart) reported 49 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  DJ MRT (@DJMRT) reported 49 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Philip 🦅 (@Phil_Swallow) reported 51 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  A voice only (@Avoiceonly2) reported 54 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Illy Mus 💙 (@illymus) reported 56 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Owens (@DavidOw38948049) reported 2 minutes ago

  @virginmedia 1/2 As Virgin do not have a email Address and as a non customer I am unable to send the following “I am the owner/occupier of [address will be given in a email) This external box and cables are unused, unwanted, and not covered by any agreement binding me. See page 2

• 
  Howard Borrington (@Howard1963OT) reported 2 minutes ago

  @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

• 
  𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported 7 minutes ago

  @virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.

• 
  𝐋 𝐄 𝐄 ™ (@outwrite) reported 7 minutes ago

  iplayer quality so bad watching the match. Like watching through water. Also, why can't I watch with @virginmedia app? Disappointing..

• 
  Sarah (@sarahvkeenan) reported 11 minutes ago

  @virginmedia who can I contact about my broadband not working for 4 days?

• 
  Tellmewhatyouknow (@Tellmewhat49871) reported 12 minutes ago

  @virginmedia All our virgin and internet down during England v Argentina. We are not paying this whole month.

• 
  Robbie 🌷 (@robbieg15_) reported 13 minutes ago

  Down again for the 3rd time in the past week. I curse you, Virgin Media.

• 
  Dr Amir Hamid (@DrAmirHamid) reported 13 minutes ago

  @virginmedia 2nd time in a month there has been a disruption in broadband. Poor

• 
  RC (@JpgukNas) reported 15 minutes ago

  Calling up the company is crap as well bc idk my login details. And they're always busy. (Virgin Media)

• 
  DbowNews 🫩 (@Dbow500) reported 15 minutes ago

  @Starlink Exciting times. VIRGIN MEDIA BULLIES NEED KNOCKING DOWN MANY PEGS. MY PREVIOUS CONTRACT STARTED AT £36.. WITHIN 2 YEARS IT ROSE TO £92 FOR A BASIC INTERNET PACKAGE. CONTRACT ENDED I MOVED ASAP. NOT REALISING VIRGIN WERE STILL CHARGING ME, RACKING UP A DEBT. RUINED MY CREDIT SCORE WHEN I REFUSED TO PAY THEM. I OFFERED 50% AND THEY POINT BLANK REFUSED. THE WORST CUSTOMER LOYALTY I'VE EVER DEALT WITH.