Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Dagenham, Wandsworth, London, Hammersmith, Southwark, Hackney, City of Westminster, Paddington, City of London, Barnes, Poplar, Croydon, Epsom, Ealing and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
||
| Dagenham |
Internet | |
| Wandsworth |
TV | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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Justin Moore
(@jm1967uk) reported
from
Redhill, England
@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Worcester Park, England
@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roddy McKellar
(@RoddyMcKellar) reported
Hi @virginmedia. Been waiting for a number port for 2 months. Customer services keep say to wait another 14 work days. Who should I contact to fix.
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Meredith Hepner 💙
(@MeredithHepner) reported
Unbelievable. Home and trying to work with covid and two kids and @virginmedia cut off wifi with a text “problems in your area - estimate 6pm” This is weekly and beyond unacceptable. We have covid and have no way of accessing wifi. I will lose the clients I’ve re built !!!!!
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Sara Gibbs
(@saragibbs05) reported
@virginmedia Wow! Do I take this as there’s a slim chance of it getting better so I’d be better off cancelling? First day with virgin media and it’s not been the best start!I would like to know what happens if it is still slow after 48hours?
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Niall Farrell
(@farrellniall) reported
@virginmedia Hi. Broadband not working in D6. Is there a known fault? Waiting for customer service. Thanks.
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Ricky
(@ricky_dobson89) reported
@virginmedia im internet is plbeen playing up for a couple of days now can’t log on to my account and been trying to trying through but no1 is answering the phone can you help?
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HARI GANESH
(@hariganesh2001) reported
@Tank2521 @virginmedia I was able to recover my hacked account with the help of @lanpartylife. He is trusted and legit. Contact him. Am sure he will help. #lanpartylife on Instagram
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Joe 'wotta' Anderson 🏴⚽️🎮
(@_wotta) reported
I'll never understand why @virginmedia charge an extra £10 for HD channels like @SkySports What's that all about? Especially when 4K is part of the package with @btsport Total joke that one.
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Shiban Ahmed
(@ShibanAhmed3) reported
@virginmedia John Are you a Bot repeating the same thing ! We’ve spoken to the number many times they are completely incapable of being of any help
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Kim Vaudrey
(@kimvaudrey) reported
@virginmedia Hi is there any update on this? It's taking a very long time to resolve for what should be a fairly straightforward issue and I'm keen not to be overcharged again next month...
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Maria Smart
(@mesmartie) reported
@virginmedia This is the number I've been given, and was assured it's correct. Is there anyone I can talk to and explain the situation & actually get an idea of why the accounts been locked and have some confidence that the issue is being dealt with? I appreciate you are trying to assist