Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 and CR4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Croydon, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, London, City of London, Hammersmith, Ashtead, Wembley, Camden Town, Tadworth, Redhill, Croydon, Barking, City of Westminster, Newham, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 3 hours ago |
|
Poplar
|
Internet | 4 hours ago |
|
London
|
Wi-fi | 6 hours ago |
|
City of London
|
Total Blackout | 7 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
|
London
|
Wi-fi | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Bruno Belcastro (@argen) reported from Camden Town, England@virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.
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Maria Marchant, MBACP (@lovetosleepy) reported from Bromley, England@virginmedia Internet is down in BR76HH. Engineer allegedly coming Fri as it’s only one house at fault. Now a neighbour is saying that there’s outage in the whole area & 30 June is meant to be the day we get our internet back. Any advice on which VM advice to believe, please?
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Jemma Crow (@jemmacrow) reported from Poplar, EnglandHow is @virginmedia internet so bad?! It NEVER works…
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Gav Mac (@Gavarnos) reported from Croydon, England@PaulbernalUK @virginmedia I had multiple dramas with mine last year/18 months while they were doing the network upgrades, having to resort to 4G. Annoying. Once all the pain is done & you get gigabit broadband using your own router/mesh system & the superhub as just a modem it’s staggeringly good.
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FlippedAcademic (@Rob_Garvey) reported from Bromley, EnglandA question for @virginmedia Is it more important for an engineer to a) resolve a customer's service problem b) get to next appointment because the engineer is measured on appointments attended rather fixed? You have one unhappy customer #poorcustomerservice
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Fredrik Cornell (@fiddecornell) reported from Hackney, England@virginmedia i have an open and unresolved complaint C-2206212351 which I fear your bots will ”resolve” and close without my consent.
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David “Still Not the Footballer” Wheater (@DavidWheater) reported from Richmond, England3 different @premierinn hotels this week and 6 in the last 3 weeks and I can honestly say that your Wi-Fi is absolutely atrocious. It’s always been bad, but some how it’s now even worse. It’s time to ditch @virginmedia and get a decent Internet supplier.
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Gary Brian Smith (@MrGarySmith) reported from London, England@virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits
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Christian Radnedge (@ChristianRad) reported from Camden Town, England@virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...
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The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈 (@SourdoughCycle) reported from Wandsworth, England@virginmedia @VirginMediaCorp One of your vans just drove down Kyrle Rd London SW11 at 40mph in a 20. Absolute ****! Do you have tracking telematics and do you pay attention?
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Gary Brian Smith (@MrGarySmith) reported from London, England@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
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Christian Radnedge (@ChristianRad) reported from Camden Town, England@virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.
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Louise Hatch 🦋 (@LouiseHatch1) reported from London, EnglandHi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss
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Fredrik Cornell (@fiddecornell) reported from Hackney, England@virginmedia i have now answered 101 questions in the Virgin Support Chat. Every ten question or so is along the line of ”pick one option to continue: 1. I really love Virgin Customer Services OR 2. I have a really small ****”. Worst experience for a long time. BOT heavy, no fix.
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The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈 (@SourdoughCycle) reported from Wandsworth, England@virginmedia No sorry - telematics should help you out
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Santero, human ambassador to ducks (@djsantero) reported from Camberwell, England@arunsbasra @virginmedia Fuuuuuuck, that's terrible. I just signed up for Virgin yesterday too... 😬
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Bruno Belcastro (@argen) reported from Camden Town, England@virginmedia more than 12 hours without service today. Are there any updates for NW3?
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Bruno Belcastro (@argen) reported from Camden Town, England@virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.
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Akshay (@ACMru_) reported from City of London, England@virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere
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FlippedAcademic (@Rob_Garvey) reported from Bromley, England@virginmedia So you can't help me either! What's the point! Another @virginmedia #fail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan (@nathanjabbott1) reported@virginmedia Excess charge on account why is it constantly going up when service reliability is falling, can you do this through email now please
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Em (@EmAppears) reported@virginmedia I'm dealing with O2 separately, though I would never have had issues with them if the Virgin staff hadn't wrongly told me I had to set up with O2 first and actually put me through to them.
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Terry Dale (@baldytel) reported@petch_dave @Jasonc2022 @virginmedia Damn. Thought I was special lol
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Carol Cunliffe (@cjcunners) reported from Bromley, EnglandWhat a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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Em (@EmAppears) reported@virginmedia Half the Virgin staff put me through to the wrong departments. Twice I've waited on hold ages only to immediately be put through to someone else, with another long wait, who then turned out to be wrong, meaning another long wait to actually speak to someone who could help
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Seras ⋆ (@ykSeras) reported@virginmedia Me and many others are experiencing extreme packet loss on @DestinyTheGame . Their support told us to contact you regarding the issue.
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Haroon Chaudhry (@HaroonC7) reported@virginmedia Hi - please if you check the tweets not once have I referred to the speeds being slow. I have been referring to there be irregular drop of signal, and at times there being no signal at all even with the extra equipment and the engineer visit. Can you please read back.
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unreasonably reasonable (@UReasonable) reported@virginmedia Thank you. Can I suggest that you post correct numbers on websites/documentation? This is not the first call from this number and ‘who called me websites’ mark it as potentially dangerous etc. Can’t a telephony company track this down to protect your image and customers ?
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StephenBroly2049🏴 (@broly2049) reported@virginmedia @brois It says there's an issue in my area, I've already done the steps for the hub and it's still randomly dropping
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MOLESGAMINGHOLE.CO.UK (@molesgaminghole) reported@virginmedia 4 HOURS WAITING NOW. why offer a live chat service if its this bad and then you just suggest a call.