Virgin Media outages and service status in Croydon, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Croydon, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 17, 12:51 PM GMT+1.
- Internet (42%)
- TV (30%)
- Wi-fi (19%)
- Total Blackout (9%)
- Phone (1%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 , CR2 and CR7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Southwark, Bromley, Mitcham, Epsom, Wandsworth, Beckenham, Westminster Abbey, Caterham, Lewisham, and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
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Internet | 21 hours ago |
|
City of Westminster
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Internet | 2 days ago |
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Croydon
|
Wi-fi | 2 days ago |
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Southwark
|
Internet | 2 days ago |
|
Croydon
|
Wi-fi | 3 days ago |
|
Croydon
|
TV | 3 days ago |
Nearby cities with recent reports
12 recent signals
6 recent signals
5 recent signals
4 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Befitat50 (@befitat50) reported from Lambeth, EnglandYou still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
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JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
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R. Aaron (@aaronuart) reported from Merton, EnglandMy connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?
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traymca 💙 (@traymca) reported from Worcester Park, England@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Raynes Park Lib Dems (@RPLibDems) reported from Merton, England@virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandReally losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusiness outage estimated fix date is 20/09. What planet are you lot on?
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Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, EnglandGreat to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
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Baz, Wacky worm! (@mobiusb2) reported from Lambeth, EnglandOh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.
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Ravin 🇹🇹🇬🇧 (@ravinrr80) reported from Merton, EnglandHey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandAgain my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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Mrs R (@KateRenton) reported from Merton, England@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@philclarke0170 Virgin media seems to be the problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Nelmes (Durham) (@kirsty_Nelmes) reported@virginmedia Still not fixed! Yet more issues with Virgin! Only switched last year and never had as many issues with broadband and TV as we’ve had with @virginmedia ! Beware anyone thinking of switching!
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Paul (@DingliPaul) reported@virginmedia @EuroTiggion Just wondered why my bill is the same and and yet we had 3 days of no service here!!
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Steve Justa (@SteveJusta) reported@txddyrilxy @virginmedia The ******* ****** my **** up too, bunch of ******* *****!!!
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Bish (@bisho32287) reported@virginmedia We are now two days in and it's still not fixed. Your status update is still saying that estimated fix time will be 5.05 yesterday. This is an appalling service. What is going on? I want an update and I want my service back. I will stop my next payment.
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Mike B (@BonesE78) reported**** SAKE VIRGIN.....SORT YOUR ******* INTERNET OUT!!! WEEKS THIS HAS BEEN DROPPING OUT NOW!!! @virginmedia
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John M (@john1mccarthy) reported@virginmedia yet again I've been let down by you. But I am not surprised. My fault is finally fixed after 43 days without service. Yesterday, I was told I couldn't be put through to the correct team but they would call me back within 24hours. That was 25 hours ago now. 🙄
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Chezzer (@RobbojcJohn) reported@virginmedia why is the picture quality so bad for MUTV, it’s a paid subscription least you can do is provide HD minimum
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Teddy (@txddyrilxy) reported@virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.
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Jennifer Richards (@Jennife10651535) reported@barttels2 @IamCarrieagain @virginmedia I think so . "Delete all chat history". I've never interacted with them. It's all about AI and I haven't the remotest intérest in it
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NozzaOneHand (@NozzaOneHand) reportedJust had to resign a contract with @virginmedia all because @CityFibre @toobbroadband won’t install on my street and give me access to cheaper gigabyte broadband it’s ridiculous having to pay stupid price in this day and age when there are companies out there doing for cheaper.