Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, CR2 and SE25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Newham, Hammersmith, London, Croydon, Southwark, Hackney, Paddington, Tower Hamlets, City of Westminster, Wembley, Dagenham, Camden Town, City of London, Islington and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Lisa Pursey
(@LisaPursey) reported
from
Hackney, England
@virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working
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Melanie Nebuchadnezzar-ne$$ Gothic Princess
(@MeLadyFreshness) reported
from
Islington, England
Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Tv and phone also not working
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Hari Patel
(@harispurs82) reported
from
Hackney, England
Thank virgin media just received the email. I trust you can sort out the issue without any further problems
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David James
(@Justme_uk) reported
from
Islington, England
@OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@jonathanduffy86 @virginmedia Massive issue
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
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EuropeanNick 🇪🇺
(@EuropeanNick) reported
from
Islington, England
N4 area Virgin Media internet down #virginmediadown #virginmedia @virginmedia @VirginMediaNews
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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kylie4bob
(@kayfourbee) reported
from
Hackney, England
@virginmedia no service in N16, or much of London and the service status page is down. Time to wake up the press team I thihk.
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
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Boucherie Sanzot
(@manurequejo500) reported
from
Islington, England
@virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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Jim Giordan
(@JimGiordan) reported
from
Hackney, England
Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
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Mariana Graca
(@M_LCGraca) reported
from
Hackney, England
@virginmedia @EstherdeJ @virginmedia also been down in Hackney East London
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Jones
(@StevenNT) reported
Anyone else in #farnborough having #VirginMedia internet issues?
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Griff
(@shropshiregriff) reported
What a shot show @virginmedia apparently open until 8pm but when you can at 7.39 you get told your closed… our Wi-Fi signal is a joke tonight…. Utter garbage
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Jack
(@Jack_Rixmah) reported
@virginmedia #BetterConnected never connected more like
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Liam 🇮🇪 🇪🇺 🇺🇦
(@liam7988) reported
@john_mcguirk Tbf the Irish media are usually whining about awful the place is and RTE and Virgin Media give a lot of air time to the krupt kip brigade. Sure Rory Hearne is never bot on the radio
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Kronos
(@kronos_kirko) reported
@cliptaggs @virginmedia I have no option to cancel at the moment since I already signed the contract but you have time to cancel it. Trust me the headache that comes with @virginmedia is no where worth it
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Prafull Sharma
(@KnowSharma) reported
Big round of applause to @virginmedia for worst customer experience.
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Ryan Mills
(@spaghettihoop82) reported
@virginmedia Complaint logged Tuesday 3rd. Promised call back in 24-48hrs. Still waiting. Technician scheduled for today 7th 8am-1pm. Its now past 5pm, still waiting.
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Tastymond
(@Tastymond) reported
@virginmedia Day 9 no internet because of @virginmedia broadband, worst service I have ever seen. 9 Days and they are okay with that...
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🏳️⚧️ Alex 🏳️🌈
(@BHH03) reported
Why is @virginmedia wifi so damn shocking?!?!! Ours will say there’s a whole load of speed but that mean nothing when you drop the internet in the room next to the one where the hub is. So sick of it!!
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Kronos
(@kronos_kirko) reported
@virginmedia I told you, I don't know what these engineers are fixing but I don't believe anything they say. They have been fixing that area for 8 months now, constant outage no difference. It seems like you need to find different engineers