Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hounslow, Ealing, Hackney, Hammersmith, Tower Hamlets, Paddington, Southwark, Bromley, Wembley, City of Westminster, City of London, Kensington and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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James H
(@jameshirsz) reported
from
Croydon, England
@virginmedia Service is available in the area, completed the engineer form 2 times in last 8 weeks. Builders confirmed that engineers were already there. Everytime I contact sales I am asked to fill out the same engineering visit form. Asked if they can talk to a engineer. They said no.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.
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Dr Andreas Krieg
(@andreas_krieg) reported
from
Hammersmith, England
@virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome
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Will Ricketts
(@tb_doc) reported
from
Merton, England
Shit just got real! Not only am I self-isolating, but my @virginmedia WiFi keeps going down #FirstWorldProblems 😱
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Lisa January
(@dragonlovingLFC) reported
from
Bromley, England
Trying to watch the footie on the @virginmedia app. Watch the first few mins then signs me out. My correct login doesn't work. Makes a change from their dodgy signal. Fecking useless
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Sophie
(@SophieHTayler) reported
from
Bromley, England
@virginmedia Online it says no issues, on the phone it says there are issues in this area
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@GingernutHeg @virginmedia @virgvimedia Yeah I got scammed can’t believe how stupid I was #embarrassing
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Lisa Pursey
(@LisaPursey) reported
from
Hackney, England
@virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working
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Jim Giordan
(@JimGiordan) reported
from
Hackney, England
Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@jonathanduffy86 @virginmedia Massive issue
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia @trevkaneswaran Mine is brand new and cannot transmit a Wi-Fi signal twenty feet into the next room, and no, I don’t live in a bomb shelter lined with lead. Your customer service is appalling and your kit is shit
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gary marshall556
(@GMarshall556) reported
from
Ashtead, England
@virginmedia any chance you can answer the phone as I need to cancel my sky sports subscription!!!
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Lisa January
(@dragonlovingLFC) reported
from
Bromley, England
@Xs1ghtTV @virginmedia Mine shown me the 4 small screens of football and to sign in but wouldn't accept the login details.
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Jim Giordan
(@JimGiordan) reported
from
Kensington, England
@virginmedia Broadband but changing my DNS settings fixed it, would be useful if your diagnostic tools reported back that the problem was with your DNS servers
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kylie4bob
(@kayfourbee) reported
from
Hackney, England
@virginmedia no service in N16, or much of London and the service status page is down. Time to wake up the press team I thihk.
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@tomfenn8 @elondems There's a lot @virginmedia does well, particularly on the setup, online configuration and admin sides. But when it goes wrong they fall apart. After 4mnths of this we went @Hyperoptic and never looked back. VM uninterested in my feedback on its failings. As to the street boxes...
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Dr Tom Moore 🏳️🌈 🇪🇺
(@Theoryjoy) reported
from
Kingston upon Thames, England
@virginmedia It couldn’t happen at a worst time. Last time it was down there days and was completely confused by the statutory compensation scheme.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mine Murat
(@MineMurat18) reported
@virginmedia We cancel & instead of cancelling our contract, you cancel someone else's & try to blame it on us! Shame on you for not acknowledging & rectifying this, for trying to make us pay another month, for refusing us a manager to speak to. Good job Ethan! Lost 2 contracts!
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Benjamin
(@benjaminp_) reported
@virginmedia How can I contact you via live chat? I never get the option an I've just been on hold for 30+ minutes waiting for someone to "run some tests".
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ForzaLiverpool1892
(@FLiverpool1892) reported
@virginmedia what’s going on!? My whole service has gone down in SL4! Just before game about to start!? #shambles
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john
(@jmce95) reported
is anyone else’s virgin media internet incredibly slow today 🙃 literally takes about 20 seconds to load a page
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Slave2Grind
(@Slave2Grind) reported
Seriously, what is @virginmedia problem, been on the phone for over an hour, spoke with 4 People and got no where, hub is connecting, disconnecting intermittently, had enough
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JMTAOG1
(@JMATOG1) reported
******* @virginmedia gone down just as the football starts
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William
(@william_quirke) reported
@virginmedia We have discussed this already through DM. @comreg @conor_pope. I just can't understand when multiple virgin users lose connection at the same time on different devices in the same region, that it has nothing to do with Virgin's service.
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Pothole city
(@potholecityuk) reported
@virginmedia A standard copy and paste message. I doubt your engineers are working on it they are probably down the pub watching the football i’ve just been at the location nobody there 😡
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Gianluigi Donato
(@johndonato84) reported
@virginmedia Thank you for clarifying, I was already aware of the process! As no resolution has been offered I have requested the letter! Holding on for 10 more days!
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Antøniø
(@_AntzTheGreat) reported
Virgin media going down before the game ffs