Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, SE25 and CR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Islington, Hackney, London, Sutton, Southall, Southwark, Croydon, Hounslow, Bexleyheath, Paddington, Poplar, Leatherhead, Newham and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| Islington |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Sutton |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Matthew
(@MetfeXs) reported
from
Merton, England
@TheBull39 @virginmedia Got exactly the same problem...
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
Sadly, still no #virginbroadband and simply an infinite @virginmedia loop online of getting nowhere. As I use VOIP I have no landline phone signal and no internet other than my mobile so work is very difficult
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.
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Tim Bush
(@tbush) reported
from
Wandsworth, England
@jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia No, each time I go through the online service status route I just get a loop of checking the lights
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia It’s not working at all...
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Thanks, I tried that route and it didn’t work - I’ve called via my mobile but with Covid staff restrictions naturally there’s a long delay. I can patiently wait but wanted to find through Twitter how many others were having the problem again.
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CD 🌸
(@channa_2012) reported
from
Hackney, England
That damn @virginmedia advert makes me emotional every single time I see it 😫 #keepyourheadup #stayhome 💙
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David Waddell
(@davidwaddelluk) reported
from
Camden Town, England
Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.
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heartsure
(@HeartSure) reported
from
Kingston upon Thames, England
@vmbusiness Virgins response taking 5 times more than their normal charge - ‘I am sorry for this issue, but this balance would stand I am afraid as the account was not billed correctly over a period of time.’ Just terrible. #virgin #cheats
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia My internet it’s still down and I haven’t got any response...
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia There’s no problems on my area
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I’ve done everything,still not working
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Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage
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Zachy P
(@povey_zach) reported
from
Richmond, England
Stuck indoors cause of sister girl Rona.. The WiFi and tv have stopped working!! #virginmedia fix up, this is not the first time this has happened this week.. We are working from home and my brothers have school work to do! Useless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ged Mawdsley 🏆🏆🏆🏆🏆🏆 6 times
(@ged_mawds) reported
@virginmedia Still poor I'm afraid and im disappointed as I've not long taken a new contract out with virgin media
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kazzaL
(@karenlhumphreys) reported
@virginmedia is there any chance of getting an engineer out? Still no WiFi over a week now. Messaged the watts app and engineer booked for last Wednesday but they didn’t turn up. It’s ridiculous we’ve tried all the tests. Service check says intermittent signal again!
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Alastair Pert
(@alastairpert) reported
@virginmedia when someone tells you that their entire house is down for a week because YOU mucked up the broadband, a good solution would be to to offer a temporary mobile broadband dongle, rather than shrugging and saying there's nothing you can do
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Sarah King
(@SKingsy) reported
@virginmedia fed up of our wifi dropping in and out for 2weeks now, super fast wifi my arse, hubby has a business account to work from home but he can’t, no replies to any communication…. Poor customer service #virginbroadband #rubbishwifi #poorcustomerservice
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Kartik Krishnaswamy
(@kkrish07) reported
@virginmedia Your network is bloody trash. The worst I have ever experienced. Utter rubbish.
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Ryan Mui
(@RyanMui94) reported
@virginmedia I have waited for an entire day for router delivery yet I have received no feedback or update. I must say I am very disappointed. Could someone just help me?
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Shafiq Rahman
(@shafiq_rahman0) reported
@ffsjqymes Virgin media apprentice 21k a year fixing cables and **** it's calm
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Harjinder Banwait
(@HarjBanwait) reported
@virginmedia Hello, we still have no broadband. We were told by the faults team that it would be fixed by 9pm last night but still nothing. Can you please help?
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Ramsay Rashid
(@ramsay22) reported
@virginmedia I have to say very disappointing 2 days straight no service🤬
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Bob Roberts
(@BobGoffer) reported
@xriskology I don't care that iPhones, Virgin Media or GMail belong to billionaires if I can chose alternative providers offering similar features & experience on same network. How many more decades will it take to (re)learn that lesson?