Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Southwark, Beckenham, Mitcham, Bromley, Wandsworth, Westminster Abbey, Caterham, Lewisham, Merton, Sutton, and Fulham.

City	Problem Type	Report Time
Croydon	Wi-fi	4 hours ago
City of Westminster	Wi-fi	1 day ago
Croydon	Internet	1 day ago
Southwark	Internet	2 days ago
Beckenham	TV	4 days ago
Croydon	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  William (@willbassoumba) reported 1 minute ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Catt Hurman (@catt_hurman) reported 5 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  R. Aaron (@aaronuart) reported 7 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Rana Rahman (@ranaraptor) reported 14 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  anne hill (@gorgeousuk) reported 20 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 20 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Stephen Champion (@Champs707007) reported 23 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 26 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Claire Champion (@Champion3Claire) reported 31 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Kwame Gyamfi (@Kwame916) reported 32 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Baltazarka (@MiaZagica) reported 34 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  A voice only (@Avoiceonly2) reported 34 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Befitat50 (@befitat50) reported 36 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 40 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  A voice only (@Avoiceonly2) reported 42 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Millwall halfwayline (@millwalljdb) reported 48 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Illy Mus 💙 (@illymus) reported 51 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Nigel Ellway (@Nigelellway) reported 52 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 52 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  DJ MRT (@DJMRT) reported 53 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert mackley (@robert_mackley) reported 6 minutes ago

  @entrustTMF @virginmedia Can’t do without your input and thought they might need another kick . On a separate issue just considering at what price I look to switch some of my SDLF into LGEN, already own both but weighed heavily towards SDLF at mo

• 
  Dan (@DanielKennett77) reported 8 minutes ago

  @virginmedia 48 hours now with intermittent broadband. BR6 area. According to your useless website there are no issues in the area. I beg to differ.

• 
  Ben C (@BenChubb4) reported 11 minutes ago

  @virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system

• 
  hc (@ChaudhryHaroon) reported 12 minutes ago

  @virginmedia your agents are rude calling me to try and retain me as a customer but speaking to me in a patronising manner!

• 
  🇬🇧 Rioja😺Chianti😽 Dracula🐱Chablis🌈 (@M1Rioja) reported 12 minutes ago

  @virginmedia (p2) He signed me up. Two days later I went into your O2 Store to cancel the phone part, took an hour, yet you still took £18.70 from my account and only refunded £17.40. I still haven't had a cancellation email for a broadband I did not take up. Fraudulent Underhand

• 
  Donna Tudor (@donna2904) reported 15 minutes ago

  @keithapearson @virginmedia Couldn’t agree more. I’ve spent roughly 6 hours on chat talking to foreign robots and got nowhere. They should be fined for not having a uk call centre. I’ve gave my 30 days notice after 19 years as a customer. They’re a disgrace.

• 
  NWAKIBEYA (@_Nwakibeya1) reported 16 minutes ago

  @virginmedia @debbiecosway85 I’m having same issue, your services has deteriorated along the years.. the app don’t work, the website don’t work either.

• 
  mancs boi (@DjmarkieT) reported 16 minutes ago

  I will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!

• 
  Road Painter (@RoadPainter) reported 21 minutes ago

  @virginmedia Thank you but please don't be concerned. I don't post my personal details on here (my legal name is not Painter, R) so any attempt to gain access would fail.

• 
  Glenn McDonald (@Gtmcdonald1996) reported 23 minutes ago

  @virginmedia I’ve been in a live chat for nearly 2 hours with no joy on a resolution and I’ve also tried calling your number numerous times but can’t get through.