Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Purley, City of Westminster, Caterham, Croydon, Southwark, Bromley, Warlingham, Wandsworth, Thornton Heath, Coulsdon, Sutton, and Mitcham.

City	Problem Type	Report Time
Purley	Total Blackout	18 hours ago
City of Westminster	Wi-fi	19 hours ago
Caterham	TV	1 day ago
Croydon	Internet	1 day ago
Southwark	Internet	2 days ago
Southwark	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 3 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Jane Common (@JaneCommon) reported 5 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  A voice only (@Avoiceonly2) reported 8 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  anne hill (@gorgeousuk) reported 11 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Jane Common (@JaneCommon) reported 27 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  J (@not_on_fire) reported 27 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  anne hill (@gorgeousuk) reported 28 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Baltazarka (@MiaZagica) reported 31 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Stephen Champion (@Champs707007) reported 32 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  A voice only (@Avoiceonly2) reported 38 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Adam H-Matthews (@AdamHMatthews) reported 38 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Kwame Gyamfi (@Kwame916) reported 40 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 44 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  anne hill (@gorgeousuk) reported 47 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Charbster (@charbster) reported 53 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Nick Tippett (@nicktippett) reported 55 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Beth (@bethcanadian) reported 56 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Philip 🦅 (@Phil_Swallow) reported 58 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Millwall halfwayline (@millwalljdb) reported 58 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 59 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda Frazee 💜💙🦁🦁AVFC (@AmandaFrazee12) reported 7 minutes ago

  @DianeRusse58708 @virginmedia That is naughty Diane when you are paying for a service

• 
  JJ Jones (@TruckerBaron) reported 7 minutes ago

  Went on @virginmedia chat to cancel my TV and phone package as only want broadband. Told I cant have broadband only and have to have all 3 😡🤬 Will cancel everything and go elsewhere for broadband.

• 
  Truthwillsetyoufree (@Truthwills26171) reported 8 minutes ago

  @RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!

• 
  Torexeon (@Torexeon) reported 12 minutes ago

  @wrighty1707 @virginmedia It was me who suggested this when I worked for them. I designed it to get you on the phone to retentions, because a huge percentage of customers would just sit out of contract or complain online about astronomical pricing. Granted not every customer is able to get a decent deal.

• 
  Russell Frew (@rhfrew) reported 17 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  M-O-O-N (@Borgle1) reported 17 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

• 
  Rooster (@Rooster_Innit) reported 18 minutes ago

  @virginmedia no TV/Broadband in B28 for last 2 hours. Is this an area outage?

• 
  Virgin Media News (@VirginMediaNews) reported 18 minutes ago

  Residents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY

• 
  Lightbody 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lightbody) reported 19 minutes ago

  @virginmedia please please please can you replace my ancient 11 year old Hub 3. It doesn't play nice with my modern Nest WiFi Pro mesh system. It wasn't very good when it was new! Customer services won't help because it's not actually broken!

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 22 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure