Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Mitcham, Bromley, City of Westminster, Wandsworth, Epsom, and Beckenham.

City	Problem Type	Report Time
Croydon	Wi-fi	8 hours ago
Southwark	Internet	1 day ago
Croydon	Internet	1 day ago
Croydon	Internet	2 days ago
Southwark	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Beth (@bethcanadian) reported 3 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 7 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Philip 🦅 (@Phil_Swallow) reported 9 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Will Jennings (@willjennings80) reported 10 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Mike Fuller (@ninepine) reported 19 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Alex (@ameehan71) reported 21 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Philip 🦅 (@Phil_Swallow) reported 27 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Befitat50 (@befitat50) reported 30 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Nick Tippett (@nicktippett) reported 30 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 38 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Befitat50 (@befitat50) reported 39 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Philip 🦅 (@Phil_Swallow) reported 39 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Nick Tippett (@nicktippett) reported 40 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Mamba 〽️🦋 (@imbranzo) reported 43 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Tim Hyson (@timhyson) reported 48 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Michael James Weaver (@Weaverfooty14) reported 48 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Phil ******* (@SustyPhilC) reported 54 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  anne hill (@gorgeousuk) reported 56 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 58 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 59 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward Hamilton (@epwhamilton) reported 4 minutes ago

  @virginmedia I'm aware that that's what it shows, however one of your agents has told me that there is a network issue and no information is being communicated nor is it being acknowledged on the website. To say it is my equipment is disingenuous

• 
  andrea crosby (@andreac14064810) reported 4 minutes ago

  @virginmedia I was on chat for a hr trying to resolve another issue for say a hr cut of twice no email confirmation of my issue sent to me , rude team member I literally am sick of it

• 
  rebecca ann jarvis (@rebeccaann1989) reported 6 minutes ago

  @virginmedia I never asked to be switched over so how come I was without being asked

• 
  Corrina (@Corrinaaaaaaaa_) reported 8 minutes ago

  @virginmedia @RobNoonan007 It has stopped for everyone Virgin. This isn’t a localised issue!

• 
  Adele Grange (@GrangeAdele) reported 8 minutes ago

  @virginmedia @CLangley16 @virginmedia I’m the same, this has been on and off now for weeks! I pay a fortune each month and never get a week where there is no issue. I was supposed to get a discount before and it was never processed off of my monthly bill

• 
  Edward Hamilton (@epwhamilton) reported 9 minutes ago

  @virginmedia I was specifically told yesterday that there is a problem in the area and to expect it fixed by 5.08. I still have no internet, and the outage is still not acknowledged on the website so I can't check on progress. Oh, and you're not responding to my DMs 😡

• 
  HitmenAndHustlers (@HitmenHustlers) reported 11 minutes ago

  @virginmedia There are outages, and if there were, every day outages would be unacceptable, it wouldn't be an issue of i didnt rely on a steady and stable signal to do my job.

• 
  paul Borrowdale (@BorrowdalePaul) reported 11 minutes ago

  @gblondon1 @skytv @virginmedia you might regret that virgin awful . keeps braking down. and they constantly ringing you.

• 
  Debbie Rowe (@debbierowe1) reported 12 minutes ago

  @virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!

• 
  graeme hayden (@gullyh) reported 14 minutes ago

  @griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media