Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hammersmith, Tower Hamlets, Hackney, Islington, City of Westminster, Camden Town, Southwark, Croydon, Newham, Wembley, Orpington, Ealing and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Alex
(@ameehan71) reported
from
Bromley, England
@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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Tinders
(@safctinders) reported
from
Worcester Park, England
@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Declan Higgins ☘
(@declan1968) reported
from
Southwark, England
@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong
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#AshTag
(@Ashley_Rhysss) reported
from
Southwark, England
The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Worcester Park, England
@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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Declan Higgins ☘
(@declan1968) reported
from
Southwark, England
@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia Green up/down arrow flashing and router restarting
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Steven Kraan 🐀
(@drawing_daily) reported
from
Islington, England
@virginmedia internet down second day in a row, when will it work again?
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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DJ MRT
(@DJMRT) reported
from
Sutton, England
It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron
(@notfulchristian) reported
@virginmedia booked an installation for a morning appointment, only to have it changed by you guys without telling me. I've been without broadband since I moved in 2 weeks ago, and now being told it'll be the 30th??? Poor customer care, piss poor
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Dr Maureen O'Connor
(@IrishEcocritic) reported
A thatched house has its limitations. Virgin Media (somewhat mysteriously) cut off service Monday, but booked Sky to connect us w/in 48 hours. 5 days later, no broadband or television for many reasons, inc outdated wiring and the problem of putting ANYYHING on a listed building.
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Robbo
(@robbo_1912) reported
Hi @virginmedia any reason why my phones not working in Tenerife? I have turned data roaming on and unable to find any sort of network Unable to log in to any only mobile settings either because of this
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Gerald Dorrity / Vaultaires
(@GeraldMDorrity) reported
Pray tell @virginmedia why are your routers so shite? Stand beside router, full signal. Don’t you dare step away from it though! Heaven forbid you want to use your internet in… ANOTHER ROOM!?!?
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Rebekah Mainwaring
(@BeckiMainwaring) reported
@virginmedia - Shame on you. Not letting people cancel their contracts. Im moving house to a property that has Internet and yet whenever I try to speak to your team Im hung up on. I'm outside of my contact term and have been a customer for years - absolutely disgusting treatment
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K
(@klotfg) reported
@virginmedia broadband Internet keeps cutting out. Not sure why I keeps doing that but it has been happening for few weeks now. No difference than EE broadband service just poor
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Arcia
(@Arcia__) reported
@virginmedia fix your ******* service
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Fergal ÓCléirigh
(@fergal32) reported
@virginmedia See the pattern emerging when you try to leave. The complaint website returns a 404 error
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Allan McPike
(@TheDailyScrum) reported
@virginmedia internet in Baillieston has been down for sporadic users for nearly a week now. Mine has gone down yesterday and your repair timelines keep moving. Been assured it will be fixed for 10am tomorrow, how likely is that given you haven’t fixed it all week?
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🇺🇦伯逸🇺🇦-_- 🇷🇺🪖🛳️🚶🖕
(@laowai121) reported
@SFretterz @virginmedia Yeah, sometimes they are not very stable, although its the first time that it went down for few hours for me. Still like them much more than BT and Sky though