Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Coulsdon, City of Westminster, Wandsworth, Bromley, Sutton, Mitcham, Caterham, Purley, Carshalton, and Epsom.

City	Problem Type	Report Time
Southwark	Wi-fi	2 hours ago
Southwark	Wi-fi	12 hours ago
Southwark	Wi-fi	1 day ago
Southwark	Internet	2 days ago
Croydon	Internet	2 days ago
Coulsdon	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Raynes Park Lib Dems (@RPLibDems) reported 17 seconds ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  A voice only (@Avoiceonly2) reported 3 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Baltazarka (@MiaZagica) reported 15 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Befitat50 (@befitat50) reported 17 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Joana (@JoanaLoGomes) reported 18 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 19 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Millwall halfwayline (@millwalljdb) reported 25 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Baz, Wacky worm! (@mobiusb2) reported 25 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Millwall halfwayline (@millwalljdb) reported 28 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Befitat50 (@befitat50) reported 29 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Marta (@itsmartamoya) reported 31 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Philip 🦅 (@Phil_Swallow) reported 34 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 39 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Michael James Weaver (@Weaverfooty14) reported 41 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  #AshTag (@Ashley_Rhysss) reported 44 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Kay Bak (@kaybaka) reported 47 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  travelling Adam (@TravellingAdam) reported 48 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Ranjan Mallya (@RanjanMallya) reported 50 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 55 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Kwame Gyamfi (@Kwame916) reported 59 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daran (@LoyalRoyalDaz) reported 4 minutes ago

  @shaunriley1954 @DarcKni68649817 @virginmedia Telecential.. i started with them as well. They were based just down the road from. The lack of respect we get as super longterm customers is terrible but they are all the same..

• 
  Andy (@GetItQuietly) reported 5 minutes ago

  @TempletonPeckJr @thetimes Oh, I remember that. Took up a free offer with the Times. The hoops I had to jump through to cancel it. Second only to Virgin Media.

• 
  Pachicin 🇬🇧 (@pachicin) reported 13 minutes ago

  Virgin Media. An astonishingly **** company, even by the standards of the UK telecoms industry. You are an absolutely ******* appalling company. You utter ******* disgrace.

• 
  aly • ᶠᶸᶜᵏᵧₒᵤ! (@m3owm3owmeow) reported 15 minutes ago

  GIVE ME BACK MY INTERNET MAY ALLAH STRIKE YOU DOWN WITH LIGHTNING VIRGIN MEDIA

• 
  ThatGoku (@ThatFoxGoku) reported 16 minutes ago

  Virgin Media down again in my area. Was looking forward to streaming today. Good job it’s not my livelihood. Imagine being a big streamer earning thousands a day and this happens. That’d be a big compensation bill going to #virginmedia

• 
  Jase Whelan (@WiJayWhelan) reported 17 minutes ago

  @virginmedia I have! still no Wifi 😡 day 3 , still no sign of any engineers who are apparently ' working to resolve the complex issue'?

• 
  Andrew ☺️ (@Andync93) reported 17 minutes ago

  @shaggydudley @virginmedia Awful 🙄

• 
  C (@V4RSTAPP4N) reported 18 minutes ago

  @TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it

• 
  DANJO 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D4N7O) reported 20 minutes ago

  Is sky sports + not working for @virginmedia users? #SkySportsPlus

• 
  Jase Whelan (@WiJayWhelan) reported 20 minutes ago

  @virginmedia so 4 days later i receive this 😡Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012405802. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 12/08/2026 13:00:00