Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Wandsworth, Hammersmith, Croydon, Southall, Hackney, London, City of London, Islington, Surbiton, Southwark, Wembley, Kingston upon Thames, City of Westminster, Bromley and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Wi-fi | |
| Southall |
||
| Hackney |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁
(@sospainter) reported
from
Whyteleafe, England
@IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!
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Charbster
(@charbster) reported
from
Wandsworth, England
@virginmedia do you have website issues? Chat function not responding.
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Staffora
(@staffora) reported
from
Kingston upon Thames, England
@virginmedia is there an known outage in KT2 area? Have no broadband or TV.
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Juan Folgar Colomer
(@jfcolomer) reported
from
London, England
@virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?
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Sema Kaya Ocakoglu
(@Semykaya) reported
from
Merton, England
@virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡
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Befitat50
(@befitat50) reported
from
Lambeth, England
@virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Helen Pinkers
(@Barchetta66) reported
from
Camden Town, England
Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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Joana
(@JoanaLoGomes) reported
from
Merton, England
Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!
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Jason Hier
(@jasonhier) reported
from
Ealing, England
@virginmedia Is service in London W13 working?
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Befitat50
(@befitat50) reported
from
Lambeth, England
@virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Deaville
(@DuncanDeaville) reported
@virginmedia The ‘basic’ trouble shooting, switching off and on again, resetting routers and extenders is so frustrating. Something has changed in a week, I’m getting drop outs affecting my work. Not moved anything yet I’m the one trouble shooting! Why can’t better kit be deployed?
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Mary Sheridan 💙
(@MarypSheridan) reported
@AlexSchillemore @virginmedia they are the most awful company to deal with! Eventually moved my elderly Uncle to Sky for literally less than half of what Virgin intended to charge him.
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Hamers 🍀
(@hjnaps) reported
@virginmedia Hey, my grandad keeps getting the message "sorry we are having technical issues and will be back as soon as possible" on his Virgin Media TV. It has been like that for two days now but your website says there aren't any known faults. How can it be fixed?
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Philip Morby
(@PMorby) reported
Irony is getting a text from @virginmedia saying issue CO1237109 is fixed while the internet is down. 2-5 times an hour for 3-5 mins. Neighbour having same issue, tried restarting router and their online bot is useless!
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Joe
(@TotallyQuantum) reported
@virginmedia Yeah its all down but i cant register a loss of service. it wont let me. I have kids crying because i can't put the TV on..
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RosannaMarieSaracino
(@rosannasaracino) reported
@virginmedia Sure. The internet has never worked fully, it reaches to only certain parts of the house. The more irritating issue it constantly looses service. I’m currently having to hotspot in order to work.
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helen clements
(@helennclements) reported
@virginmedia Yes. Keeping an eye on the service checker
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Janey
(@FannyIngabout) reported
@laughingchance Ended up speaking to Apple Support! It’s a random (but known) issue with Virgin media customers where the phone isn’t recognising numbers if they’re not saved with the country code prefix!
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Philip Morby
(@PMorby) reported
@virginmedia Maybe read the tweet again. There was an issue in my area (C01237109) but been marked as fixed so no longer an issue. Been happening since lunchtime. Just went down again.
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Joe
(@TotallyQuantum) reported
@virginmedia Nothing happens now as I get “sorry we have a problem” page. And to be honest this page pops up so much. I’ve never know a website to be so bad in my life. It’s like you’re running the website server on ADSL and as soon as it gets full it packs in