Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and CR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hackney, Bexleyheath, Redhill, Hammersmith, Paddington, City of Westminster, Southwark, Southall, Ealing, Camden Town, Islington, Sutton and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Michael James Weaver
(@Weaverfooty14) reported
from
Blackheath, England
@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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Phil *******
(@SustyPhilC) reported
from
Merton, England
@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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My Football Shirt
(@Slatsman) reported
from
Bexleyheath, England
@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Paul Lewis
(@paulstevenlewis) reported
from
Islington, England
@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
Blackheath, England
Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia Bad service!
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya Edwards
(@Crispie1975) reported
@virginmedia what is the issue in the CT11 area? why is it taking from 3am on 29/10 to 12:00 on 31/10 to fix it? No TV, no Internet AGAIN I’m holding up my end of the contract by paying you, how about you do your part by providing 🤔
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M K 🇵🇸 #FSGOUT
(@mkthedon119) reported
@Michael95903982 @virginmedia Same problem here
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Melora ᥫ᭡
(@MelMx__) reported
virgin media sucks ***.
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Stuart Edwards 🇺🇦🇺🇦🇺🇦
(@edbowski) reported
Life's too short to be a customer of @virginmedia
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Colin Brown FBII
(@ColinBrown1968) reported
@virginmedia I wanted the appointment LAST Wednesday and the wifi has gone down again and I can't even check anything on the hub because I just get the spinning wheel of death. I've had nothing but dire service and false apologies for the last couple of months. It's just not good enough. 1/2
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Adrian (Adi) Langley
(@adilangley) reported
@virginmedia I didn't split it. It was already split. But, I have lights that use the WiFi in my children's bedrooms which needs the 2.4 option and when it goes down, I cannot turn their lights on or off. I've never had an issue before but it's starting to become regular recently
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M K 🇵🇸 #FSGOUT
(@mkthedon119) reported
@rab_147 @virginmedia It's ******* terrible, I'm paying for 500mbps and my WiFi had been cutting out for ages and max speed is 20mbps
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dippy73
(@dippy73) reported
@virginmedia how do I get a refund for 2 days with no service?? Not great with no TV and WiFi!!
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Caroline Tautz
(@carotautz) reported
@virginmedia service intermittently dropping since yesterday in SE14, can’t get through on the phone and no info on website
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bern
(@bnt13) reported
@virginmedia That's what the problem is - it's not listed on my bill, yet Virgin Media has taken £95.00 from my account!