Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and CR4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Newham, Southwark, Dagenham, City of London, London, Croydon, Hammersmith, Tower Hamlets, City of Westminster, Islington, Poplar, Redhill, Leatherhead, Southall and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Newham |
Total Blackout | |
| Southwark |
Internet | |
| Dagenham |
||
| City of London |
Total Blackout | |
| Newham |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Clarisa Rakos Art
(@ClarisaRakosArt) reported
from
Richmond, England
@virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!
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Brad Rudge
(@Brad_Rudge) reported
from
Croydon, England
@virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!
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Julie Compton
(@joozuk) reported
from
Bromley, England
@virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are
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vince0118
(@vince01181) reported
from
Ealing, England
@virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!
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Eugene Hutton -Mills
(@eugene_hutton) reported
from
Addington, England
Virgin media has been down all day,yet they have not even sent any message to their numerous customers. TIME WILL DEFINITELY TELL
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Sevki 💉 💉🎉
(@sevki) reported
from
City of London, England
.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!
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Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia are you aware that your network is down again? #virginmedia
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Lisa Pursey 💙
(@LisaPursey) reported
from
Hackney, England
@virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above
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Sevki 💉 💉🎉
(@sevki) reported
from
Camden Town, England
@virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh
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Callum McGuire
(@callum1444) reported
from
Eltham, England
@virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Foodwise Woman
(@FoodwiseWomen) reported
from
Kensington, England
I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱
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Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
Anybody elses #virginmedia TV down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ned TV
(@Ned_SS22) reported
@R301CO @virginmedia **** sake, I must admit I very rarely get any issues from them, that’s why I don’t mind paying for their broadband.
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Chris
(@ChrisPeterKelly) reported
@virginmedia I have no problems other than you are not streaming Ch4 HD on 104. This needs to be looked at by your engineers who look after the HD feeds.
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Joe Frost
(@J_H_Frost) reported
@virginmedia Spent 2 hours 40 minutes on the phone to your team today sorting out my new contract. Do you think this is acceptable? Shocking customer service.
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ess
(@ess41237584) reported
@virginmedia shocking price raises for no additional services, hurting your customers is never a good look
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Jemma
(@JemmaLowman) reported
Is there anything worse than @virginmedia Wi-Fi? I don’t think so. Dropping out and sometimes no Wi-Fi for hours. Such a bad service. Took 9 months to fix it the first time!
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Astrid R
(@AstridR91483261) reported
@virginmedia Here we go again. No wifi for a month, got a "credit" when you should not even charge a penny. And now again, wifi is not working, you are just a jok company. I called your team but we are "out of office time" such a cheap and unreliable company. You are the worst
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.
(@FoggyStart) reported
I just cancelled my broadband with virgin media, due to another price hike. It took me thirty minutes on the phone, dealing with some rude guy at first who then transferred me to cancellations, who I practically had to argue with to stop her offering me new deals. Horrible.
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Tᴏᴍᴍʏ Nᴇʟsᴏɴ
(@furburger12) reported
from
South Shore, England
@virginmedia KEEP GIVING ME INTERMITTENT SIGNAL AND ILL START INTERMITTENTLY PAYING MY BILL, this is a ******* joke man 😭
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Astrid R
(@AstridR91483261) reported
@virginmedia Here we go again. No wifi for a month, got a "credit" when you should not even charge a penny. And now again, wifi is not working, you are just a jok company. I called your team but we are "out of office time" such a cheap and unreliable company. You are the worst
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tascha marsh
(@TheOrphanBattle) reported
@virginmedia Spent all day trying to cancel an still to no avail! Direct debit cancelled…how do I send your equipment back?