Virgin Media

Virgin Media Outage in Croydon, Greater London, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Some problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Croydon, England

Virgin Media Outage Chart in Croydon, Greater London, England 10/27/2020 03:20

October 27: Problems at Virgin Media

Virgin Media is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 65.17% Internet
  • Wi-fi 12.59% Wi-fi
  • TV 6.89% TV
  • Total Blackout 5.38% Total Blackout
  • Phone 5.08% Phone
  • E-mail 4.88% E-mail

Virgin Media Outage Map Near Croydon, Greater London, England

The most recent outage reports and issues originated from Paddington, London, Streatham, Beckenham, City of Westminster, Poplar, Twickenham, Epsom, Mitcham, Bromley, Notting Hill Gate, Kingston upon Thames, Sevenoaks, Camden Town and Teddington.

United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomStreatham Internet
United KingdomLondon Internet
United KingdomBeckenham Phone

Virgin Media in Croydon, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:
  • zainyboy89 Zain Khan (@zainyboy89) reported from Kingston upon Thames, England

    @virginmedia @virginhelp Not happy about the connectivity issues in my area.

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia I have. How do you expect me to work today & tomorrow if the engineer can only come on Tuesday evening? And why doesn’t your customer service centre pick up the calls? I spent about 3 hours yesterday trying to self-diagnose the problem and waiting for someone to pick up the phone

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia As I said yesterday, all internet, TV and media down. Called you twice for over an hour and a half yesterday but no reply. Terrible service. Have work to do! Booked engineer but they can’t come until Tuesday evening. Can you call me?

  • totti369 Tori (@totti369) reported from Wandsworth, England

    @virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • Traceywith_an_e Tracey Franklin (@Traceywith_an_e) reported from Redhill, England

    @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!

  • jackreed08 Jack Reed (@jackreed08) reported from Bromley, England

    @virginmedia my TiVo box has broken how can I get this replaced?

  • RealAndyCowen Andy Cowen (@RealAndyCowen) reported from Redhill, England

    @virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....

  • ivang21022 Ivan Georgiev ♠️ (@ivang21022) reported from Lambeth, England

    @virginmedia My WiFi disappeared... green lights there an issue and if so when is it going to be fixed?

  • RumblesOfSteel Dr David Hardman (@RumblesOfSteel) reported from Stratford, England

    @virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from Camberwell, England

    @virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?

  • nilesh14 𝒏𝒊𝒍𝒆𝒔𝒉 (@nilesh14) reported from Richmond, England

    Is @virginmedia internet down in Barnes area?

  • Jenoir77 Jen Hayward (@Jenoir77) reported from Croydon, England

    @virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.

  • SeifAbdelSalam SZA’s Pommel Horse (@SeifAbdelSalam) reported from Hackney, England

    Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess

  • MarlingtonBear Sandy Trappitt (@MarlingtonBear) reported from Hounslow, England

    @virginmedia 2 days of calling and terrible service still no resolve of the issue Even your response on social media is slow. After another week of waiting a technician has turned up today to report the fault hasn’t even been logged let alone resolved. How are you going to help? #badservice

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • clairie1977 Claire Marriott (@clairie1977) reported

    @virginmedia how can I complain about the poor service we are continually having with broadband and TV when no one answers the phone!!

  • OJayHealth 𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported

    @virginmedia @harlando2 the service still isn’t working obviously ‘it’ll be active by the time you wake up tomorrow’ doesn’t mean the same thing to Virgin. 8 hours 25mins and counting on hold for a SIMPLE house move. @BBCWatchdog how are we supposed to work from home today?

  • AtulSarasw8 Atul Saraswat (@AtulSarasw8) reported

    @virginmedia Finally managed to speak to one of the technicians for 5 minutes after being in the queue for over an hour. She asked me to rest the router, which I did and again I was promised a call back which I never got. Changed the channels also as suggested here and this is the speed i get

  • gangsterwithanS Mike (@gangsterwithanS) reported

    @jayrayner1 @virginmedia @virginmedia are awful. It goes through phases of dropping out multiple times as day. When you call to get it fixed they refuse to send an engineer out.

  • morrisond Don Morrison (@morrisond) reported

    @jayrayner1 @virginmedia Switch to Zen. Almost no faults from year to year. And when there is one, a smart, helpful person will take you seriously. You pay for that level of service but if your livelihood depends on being connected, why mess around. Just a satisfied customer. No commercial relationship.

  • ItsVictoriaxx فيكتوريا (@ItsVictoriaxx) reported

    @virginmedia why are you sending me bills when I'm NOT even a virgin customer anymore 🤬

  • benalowery72 Ben Lowery (@benalowery72) reported

    @virginmedia why is your service so **** that it can’t handle an iOS update from @Apple ???

  • mrjoshriley Josh Riley (@mrjoshriley) reported

    Yet again, @virginmedia coming in clutch with the joke of service. Had no WiFi for nearly 6 hours as it is dropping every minute. No service outage, recursive support on the website with no real assistance and not a word telling us of problems. 1/2

  • TomClover5 Tom Clover (@TomClover5) reported

    @virginmedia Yeah had loads of issues today - ruined a couple of very important zoom calls. It seems a bit unfair that I have to pay for something that doesn't work properly, please can you sort this out or I am packing my bags and leaving.

  • ActuallyMH_ ✈ MH ✈ (@ActuallyMH_) reported

    @virginmedia you guys are ridiculous. Every other day your “improving services” you guys are quick to have a tantrum when people are late to pay bills but you’ll happily cut of services before your endless “issues in your area”