Virgin Media

Virgin Media Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and CR2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Croydon, Greater London, England 12/26/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Croydon, Southwark, Hammersmith, City of London, Newham, Wandsworth, Southall, Dagenham, Bexleyheath, Ashtead, City of Westminster, Hounslow and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • FionaGraham Fiona Graham (@FionaGraham) reported from London, England

    @ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome

  • AlexRusev3 Alex Rusev (@AlexRusev3) reported from Southall, England

    @virginmedia @PlayAvengers My broadband is down and I am working from home. I followed all the steps available to fix the issue with the broadband but still not working... and I can't even contact anyone from @Virgin

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...

  • viceregality Pipster.. (@viceregality) reported from Lambeth, England

    Seems I’m not the only one having a problem with their @virginmedia broadband going down... bit busy working from home so if you could get it fixed that would be great.

  • jcronthego Jason Robinson (@jcronthego) reported from Camberwell, England

    @virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Me too....been 5weeks and service is shocking. Not settling for it anymore . Just contacted BT and they are gonna install me WiFi with them in 2 weeks fibre as was with them before for 3 years and never ever had an issue with them

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Tell me bout it. And now when you contact phone number it just goes dead. Even when it’s up I find their download speeds shocking. Only been with them 5 weeks and not accepting this level of service.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @ambsonthescreen @ruskin147 @virginmedia Doesn’t work. Was down an hour ago and now just says we’re aware of an issue etc etc

  • journeymansteve Steve O (@journeymansteve) reported from Camberwell, England

    @JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing

  • PeeWeeMFC75 silverfox🐺 (@PeeWeeMFC75) reported from Camberwell, England

    @Caroline_Day @virginmedia The whole of London is down

  • ShelleyBurke23 Shelley Burke (@ShelleyBurke23) reported from Wandsworth, England

    @ruskin147 @virginmedia No service here in SW15

  • sayitrightltd Priya🦋 (@sayitrightltd) reported from Kensington, England

    Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

  • simonmacmichael Simon MacMichael (@simonmacmichael) reported from Ealing, England

    @ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.

  • _euanwilson Euan Wilson (@_euanwilson) reported from London, England

    One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent

  • Paulmalin10 Paul Malin (@Paulmalin10) reported from Camberwell, England

    @virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!

  • danhacks DanQPRHackney (@danhacks) reported from Lambeth, England

    @virginmedia do you ever work!! Always breaks down and you call and get a to busy to take your call!! Worst internet provider in history!!! #virginmedia #virginmediadown

  • uberutz ubergk (@uberutz) reported from Lambeth, England

    @toby1kenobi @virginmedia Down here to at #se24

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • djtiggeh Tiggeh - Fully Vaxxed & Thankful 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@djtiggeh) reported

    hey @virginmedia my net is on but my wifi keeps dropping which is no use for my wifi security cameras and Alexa devices. My partner has advised this has been ongoing all night. Help me!

  • The_BeefSquatch TheBeefSquatch (@The_BeefSquatch) reported

    @virginmedia They didn't advise anything that was the issue. I was told that categorically I can't remove packages from my bill to reduce cost, if I did I'd be breaking contract. Then regarding a future move I would be billed the whole contract because I have nowhere to move the service to.

  • CapcomCatie Catie (@CapcomCatie) reported

    @BuyersReport @virginmedia Superhub by any chance? Only fix for the VPN issue it to put it in modem mode with a better router

  • rcrismale Richard Crismale (@rcrismale) reported

    @virginmedia when are you going to provide a service that works this week. You showed service that was down a few days ago and supposedly fixed. I haven’t had a reliable speed to do anything since then. Instead of 350mb, I’m luck if I get 350kb.

  • axvv_xx a.xv (@axvv_xx) reported

    @virginmedia Hi I want to cancel my contract. It’s on the review process but i no longer want it

  • k_ross69 Keith Ross 💉1👍 & 💉2👍 (@k_ross69) reported

    @virginmedia So me calling 0345 454 1111 is going to get my TV and broadband service up and running before your 'engineer' pays me a visit is it? Me calling 0345 454 1111 is going to guarantee my paid for services being hassle free for as long as I remain a VM customer after this?

  • RichieUK_TTV RichieUK (@RichieUK_TTV) reported

    @virginmedia Hey why does your Sky Cinema picture look terrible compared to @BTCare - very tempted to pay for both since the BT version has less noise?

  • mickeyfinnigan Mickey Finnigan (@mickeyfinnigan) reported

    @Bobaloba @virginmedia They're **** man. Luckily my hub stopped doing that thing where it resets itself 10 times a day but they did bugger all to help/repair it.

  • LewTeeCoD LewTee (@LewTeeCoD) reported

    Virgin media gone down for anyone else?

  • EamonHourigan Eamon Hourigan (@EamonHourigan) reported

    @virginmedia There is no virgin mobile signal in Saltdean, Brighton for over a week is anything being done to fix this,