Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Bromley, Wandsworth, Croydon, Mitcham, City of Westminster, Beckenham, Westminster Abbey, Caterham, Lewisham, and Merton.

City	Problem Type	Report Time
Southwark	Wi-fi	15 hours ago
Bromley	Internet	16 hours ago
Wandsworth	Internet	1 day ago
Southwark	Internet	2 days ago
Croydon	Internet	2 days ago
Southwark	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 5 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Rana Rahman (@ranaraptor) reported 13 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Stephen Champion (@Champs707007) reported 13 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  A voice only (@Avoiceonly2) reported 15 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Kay Bak (@kaybaka) reported 15 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Jane Common (@JaneCommon) reported 17 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Mike Fuller (@ninepine) reported 17 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 24 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 26 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 26 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Claire Champion (@Champion3Claire) reported 28 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Illy Mus 💙 (@illymus) reported 28 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Stephen Champion (@Champs707007) reported 39 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Kerry Vaughan (@Boubs1985) reported 40 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 45 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Mike Fuller (@ninepine) reported 46 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Mike Fuller (@ninepine) reported 51 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Jenny (@jennymelmo) reported 52 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Millwall halfwayline (@millwalljdb) reported 54 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Deano (@Deano1969) reported 57 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  hedge (@hedge99) reported 9 minutes ago

  @virginmedia a need help with my house move

• 
  Ross McKinley (@rossmckinley) reported 9 minutes ago

  Yet more shockingly poor service from @virginmedia. Long standing customer but have been trying for three months now to change my package and can’t because three times now I’ve been told I’ll be called and haven’t! Literally don’t care about their customers at all

• 
  Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported 9 minutes ago

  @virginmedia On pushing the private message button nothing happens. I'm trying to give 30 days notice to remove Sky Sports and TNT Sports. Your service has been so appalling today I'm considering leaving altogether.

• 
  Carole Winter (@CaroleWinter) reported 12 minutes ago

  @virginmedia can you answer my call please. Been holding for over an hour. Your website does not resolve my issue of rubbish broadband

• 
  a (@Peter_ldn_ire) reported 13 minutes ago

  @virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on

• 
  Bhavin Shah (@bhavinnagda) reported 14 minutes ago

  @virginmedia on 150 and 50 mins plus. You say its better to go on vm chat but that is not working. Are you guys working on saturday or saying we can contact virgin between 8am - 8pm was just a lie

• 
  Adam Kieran Fellows (@fellowska) reported 16 minutes ago

  @virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service

• 
  billy winter (@billywi56359173) reported 17 minutes ago

  @virginmedia It’s ridiculous when you consider how much of a joke your service has been, feel like I’ve been getting robbed for years now that I’ve actually looked around at other suppliers, joke.

• 
  Coops (@dancooper05) reported 19 minutes ago

  @virginmedia a door seller treads over a barriered wet concrete driveway leaving footprints. I spend an hour on hold to virgin, send 2 DMs & completed an online complaint. All with no reply. So pleased I’m not & never will be a customer

• 
  lisa kitching (@lisakitching1) reported 21 minutes ago

  @virginmedia I literally tried all day yesterday to get through to someone, web chat and WhatsApp weren’t working . How are we supposed to get support if can’t contact anyone