Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Bromley, City of Westminster, Warlingham, Wandsworth, Thornton Heath, Purley, Coulsdon, Sutton, Mitcham, and Caterham.

City	Problem Type	Report Time
Southwark	E-mail	10 hours ago
Southwark	Internet	11 hours ago
Croydon	Internet	22 hours ago
Bromley	Internet	1 day ago
Bromley	TV	1 day ago
Croydon	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Alex (@ameehan71) reported 3 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Mamba 〽️🦋 (@imbranzo) reported 4 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Philip 🦅 (@Phil_Swallow) reported 7 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 9 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  hippychic (@Keldavey) reported 10 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Joana (@JoanaLoGomes) reported 11 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 16 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Kay Bak (@kaybaka) reported 18 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Millwall halfwayline (@millwalljdb) reported 24 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Befitat50 (@befitat50) reported 26 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Philip 🦅 (@Phil_Swallow) reported 29 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Philip 🦅 (@Phil_Swallow) reported 29 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  Kwame Gyamfi (@Kwame916) reported 30 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Millwall halfwayline (@millwalljdb) reported 36 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 43 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 45 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  #AshTag (@Ashley_Rhysss) reported 47 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Nick Tippett (@nicktippett) reported 52 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Stephen Champion (@Champs707007) reported 53 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Declan Higgins ☘ (@declan1968) reported 57 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kendall 💀 (@NightAtKendalls) reported 1 minute ago

  My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

• 
  Glenn Matthew (@gmkfyi) reported 1 minute ago

  @virginmedia @O2 I can only assume the reason I’m getting an IDF-12B error is because I’m now using a Sky connection rather than a Virgin one. Same computer, no VPN… Trying to get into my O2 account btw… which support line do I contact?

• 
  doozerlyn (@doozerlyn) reported 2 minutes ago

  @YouMadBruv3r @virginmedia Check on their service checker page.... Mine says will be sorted at 1008 hours on 28th August... Very specific... I bet yours will be the same.... @virginmedia lying to everyone, refunding no one....

• 
  Nicola James (@nicolajames38) reported 4 minutes ago

  @virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England

• 
  Dave Polayah (@dpolayah) reported 6 minutes ago

  @virginmedia is virgin BB down?

• 
  Jon H (@JonHar1985) reported 7 minutes ago

  @virginmedia Haha there is zero point. I’ve got 2 complaints ongoing due to how crap you’ve become. Really love I’m ******* for like another 18 months. Absolute top tier service you bunch of jokers

• 
  Jane Bissell (@BissellJane1) reported 8 minutes ago

  @virginmedia another day without any internet and impossible to get a refund I had 2 days last month without service but all your staff are interested in is trying to sell products I don’t want I’ve reduced all products due to cost of living but I’m still getting calls every day

• 
  Mr Moanivator (@MrMoanivator) reported 9 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the Hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Tó's Right Foot (@UncommonNeutral) reported 12 minutes ago

  @longlaneroyal @virginmedia I don't understand why anyone uses Virgin Media. I've literally never met a happy customer of theirs. Plusnet forever and always.

• 
  vicki wright (@vickiwright77) reported 14 minutes ago

  @virginmedia please can I have an update on service status in RG31 6