Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Bromley, Mitcham, Southwark, Epsom, Wandsworth, City of Westminster, Beckenham, Westminster Abbey, Caterham, Lewisham, and Merton.

City	Problem Type	Report Time
Croydon	TV	6 hours ago
Bromley	TV	9 hours ago
Mitcham	TV	15 hours ago
Southwark	TV	15 hours ago
Croydon	TV	15 hours ago
Croydon	TV	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  ☆ Liezel ☆ (@liezel_t) reported 2 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 2 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Rana Rahman (@ranaraptor) reported 2 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Claire Champion (@Champion3Claire) reported 7 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Phil ******* (@SustyPhilC) reported 7 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  travelling Adam (@TravellingAdam) reported 10 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 20 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Befitat50 (@befitat50) reported 21 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Philip 🦅 (@Phil_Swallow) reported 29 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Will Jennings (@willjennings80) reported 37 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Nick Tippett (@nicktippett) reported 37 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Philip 🦅 (@Phil_Swallow) reported 43 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  Jenny (@jennymelmo) reported 44 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Adam H-Matthews (@AdamHMatthews) reported 46 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Nick Tippett (@nicktippett) reported 49 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Nick Tippett (@nicktippett) reported 52 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Baz, Wacky worm! (@mobiusb2) reported 52 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Declan Higgins ☘ (@declan1968) reported 52 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 56 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Baz, Wacky worm! (@mobiusb2) reported 60 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@Santaxmas) reported 4 minutes ago

  @virginmedia is tv still down?

• 
  Chris (@COOPSthereitis4) reported 6 minutes ago

  @geordiechris48 @virginmedia Yeah I saw that, be ****** if id be paying anything extra. Takes the piss how slow they are to sort stuff too.

• 
  tom (@Magnum_Tom5) reported 8 minutes ago

  @_lliesl_ @ArmchairAdml @globalds Grain They're limited in coverage because they're new, but they have their own lines like Virgin media and don't run on openreach network

• 
  ... (@GrantRfc89) reported 8 minutes ago

  @ArmchairAdml Just give notice or switch to a different provider. I had similar with Virgin media recently and literally had to have my wife try and open a new account at the address before I got a deal comparable to the new customer one.

• 
  Craig hale (@Craighale4) reported 8 minutes ago

  @ArmchairAdml I’ve got a similar situation with @virginmedia where I’m paying £92 for internet and phone line which I’ve never used.

• 
  Luda 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Luda_6550) reported 10 minutes ago

  @virginmedia I am in desperate need of help, my tv isn’t working properly, the phone line I been given tells me it’s not available. Once I got through giving it my account number it doesn’t recognise my account number. It’s turning into nightmare. Can you help

• 
  Richard Davies (@RichardDavies20) reported 11 minutes ago

  @darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running

• 
  💜🐝 (@cmairsy) reported 15 minutes ago

  10+ years as @virginmedia customer and bill increase of £100 a month!! Live webchat initiated and absolutely not bothered so cancellation in progress!! Anyone know any good broadband/TV suppliers?

• 
  🌱 Jilliano (@boopbetty1000) reported 17 minutes ago

  @ShineBrightJill @virginmedia Virgin have problems nationwide today apparently.

• 
  Briefcase Michael (@BriefcaseMike) reported 19 minutes ago

  @virginmedia Many hours now with no TV on any channel. Unacceptable when your service is so expensive.