Virgin Media outages and service status in Croydon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Croydon, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 6, 9:44 AM GMT+1.
- Internet (54%)
- Wi-fi (22%)
- Total Blackout (12%)
- TV (8%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 and CR2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Southwark, Wandsworth, Bromley, Mitcham, Beckenham, Westminster Abbey, Caterham, Lewisham, Merton, and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 7 hours ago |
|
City of Westminster
|
Total Blackout | 8 hours ago |
|
City of Westminster
|
Internet | 14 hours ago |
|
Southwark
|
Total Blackout | 16 hours ago |
|
Croydon
|
Internet | 1 day ago |
|
Southwark
|
Internet | 1 day ago |
Nearby cities with recent reports
8 recent signals
6 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
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Jack Robinson (@JackEORobinson) reported from Wandsworth, EnglandHi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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Beth (@bethcanadian) reported from Lambeth, England@virginmedia I came home to it working so whatever you did to fix it, thank you!
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Stephen Champion (@Champs707007) reported from Bromley, England@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
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☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandTime to ditch @vmbusiness I think, unreliable service & weak support
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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marksonofjohn (@marksonofjohn) reported from Camberwell, England@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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Mrs R (@KateRenton) reported from Merton, England@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Michael James Weaver (@Weaverfooty14) reported from Blackheath, England@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandThis is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Bowles (@Welshryan17) reported@virginmedia why does my Internet just die for no reason I mean I'm paying £73 for disconnecting and poor performance I'm paying for 1gb but only getting 100mb at the most it's kinda starting to annoy me at this point
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LouLouTwo.Oh (@20Madders) reported@virginmedia well done virgin media… you’ve been faffing about with a broadband and tv issue for the last week. Was supposed to be fixed by yesterday, now it says it’ll be the 7th. In the mean time we’ve got no broadband or tv in long intermittent blocks all day. 👎🏼
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Rob Sharman ⭐️⭐️ (@sharman_robert) reported@virginmedia appalling customer service, you either speak to a bot or a moron on a messaging service…they still haven’t fixed any of my issues I’m done at this point
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Paul (@Hamsolo1977) reported@O2 your app has been absolute garbage since the @virginmedia account integration, it’s a nightmare to login and payment options consistently fail to work, I’ve been a customer for many years but it’s this kind of nonsense that makes me want to take my business elsewhere.
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william swain (@swainw36) reportedhi, @virginmedia Virgin Media O2 — urgent help needed. Our ntlworld family email setup (parent account + sub-mailboxes) has broken after migration. One account now controls all logins (a sub) and the others are locked out. This is an account linking/migration error. Plz escalate?
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David kirk (@Selhurst1905) reported@virginmedia @JuicyPolarBear Please mate contact @ virgin media 2 weeks not being able to access the app and your customer services just lie and fob me off. Not worked since I joined disgusting services
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Mr Onion (@DanielRobe94975) reported@virginmedia Why can't I login in. In a constant verification loop between the website and my email address.
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vincent_van_gopher (@GopherVincent) reported@virginmedia Trying to contact VM but 150 number and Live Chat link not working.
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john o shea (@osheaj77) reported@VMSportIE Bye bye virgin media , time for me to go down a different road
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It's mom not mum (@rchcool) reported@virginmedia 3rd time this week our broadband is down, no explanation has been given each time only “an outage has been identified” and it takes at least a day to repair. What is the reason? I need to work from home this week and receive the service I am paying for.