Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, SE25 and CR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Welling, London, Croydon, Hammersmith, City of Westminster, Hackney, Islington, Hounslow, Paddington, Wandsworth, Redhill, Wembley, Southall and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Welling |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Robert Paterson
(@Robbie_Paterson) reported
from
Lambeth, England
@virginmedia Seriously @virginmedia down again!!!!!! What an absolutely useless bunch you are!!!
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David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@virginmedia It's the first time for the cabinet but multiple times for the sh## service
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Yen Sanford
(@YenSanford) reported
from
Bexleyheath, England
I’m having issues with @virginmedia broadband. App states no know issues in the area, but there clearly is. This is 2nd time in two weeks. Looking for help or ideas to fix quickly. I have reset the tech. #SpeedTest 👎🏼 #ResetTheTech #SwitchOffAndBackOnAgain
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
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Paul and Sir Fluffy Watson
(@Praeceps69) reported
from
Hounslow, England
@virginmedia I'm already a customer. I was considering moving up north, until I found out that nearly all the areas I want to move to have no virgin broadband. So I am stuck where I am.
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Anna Parry
(@anna_fran) reported
from
Bromley, England
Anyone know why the broadband is down on @virginmedia in the BR3 area. This is the 3rd time in less than a week. It’s starting to get very boring, not to mention inconvenient
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SDM
(@StevenMcFarlan4) reported
from
Wandsworth, England
@virginmedia your app and customer service are absolutely dreadful. Been going round in circles with captcha for 20 minutes, the ‘forgot your password’ link doesn’t work, and nobody replies on the online chat!!! 🤬
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia This is not customer service. It's inertia selling. I have to call you, fill in forms etc for a problem you created. You have all of my details. I want you to contact me.
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Sammi T
(@Sammi__B) reported
from
Camden Town, England
@virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@TheMichaelMoran @virginmedia I know, not as regular but I get issues + creative billing. But they ring every week to up sell. I just need to get my arse in gear & switch
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
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Monroe
(@MonroeJoe) reported
from
Kensington, England
@virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
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Martin Phillp
(@PlexNetflix) reported
from
Camberwell, England
@Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.
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ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
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Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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💥𝚂𝙷ⵙ𝚃𝚂 𝙵𝙸𝚁𝙴𝙳💥
(@SH0TS_FIRED_) reported
@TheSun @virginmedia are thee worst Communications company in England if not the world, thee worst prices,90% of there call centres are in India where workers are paid at a minimum to #VirginMedia and therefore there “communication” is so very poor, irony huh !!!
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Mark Picton
(@picko1607) reported
@virginmedia is anyone going to reply ? Poor service 😫
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Colin Robbins
(@colinrobbins) reported
@virginmedia Loyalty penalty = having to pay £12/month more as a loyal customer than deals advertised on the Internet. Web chat does not work - no humans available.
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Aydn Loffman
(@Aydn_Loffman) reported
@virginmedia service received today has been abysmal, worst company I think I have ever dealt with for customer service. You think people have time to spend and hour and a half on phone to get cut off, then another 30 mins to be put through to a closed department. Unbelievable
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M
(@Marco_Azzurri) reported
@virginmedia why is my internet keep cutting out! I beg you fix this asap, it’s been 3 days in row!!! I’ve called the number you have given me and I am still not getting any help on the matter!!!
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Tony Jackson
(@Tony4broadway) reported
Dreadful @virginmedia service at present. WiFi not working for 3 days
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TonyParker
(@__Tony___) reported
@msportfanatic @virginmedia I feel your pain have issues all the time with my VMBusiness account 3routers in 6 mths problem setting up access control in devices, Wi-Fi keeps failing. I’ve given up reporting it luckily I have another fibre provider in the premises I’ll be cancelling when contract ends
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Precious Marbara | Women In Games Ambassador
(@PreciousMarbara) reported
I was hoping to stream tonight. But the Virgin Media wifi doesn’t seem to be working. 😭 I’ll keep an eye, and if it’s still causing issues in an hour, I’ll stream tomorrow instead.
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Terry Mark Tegg
(@TerryMarkTegg) reported
@virginmedia My broadband keeps dropping out and my problems using catch up & on demand are continuous. My frustration is worse by the fact you cannot speak to anyone at the weekend. I have just renewed my contract, however I do have a cooling off period. And I’m on the edge !
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Gail older bolder and a tad wiser 🥰🥰
(@gailmarie1958) reported
@virginmedia Not this time if I was going to raise a complaint would have done so. Just not a good look sadly too many in my area think it's ok to spit. Thank you for the acknowledge 🥰