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Virgin Media outages and service status in Croydon, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Croydon, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 10, 9:23 PM GMT+1.
  • 52% Internet (52%)
  • 23% TV (23%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 , CR7 and CR2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Bromley, Croydon, City of Westminster, Southwark, Wandsworth, Mitcham, Epsom, and Beckenham.

CityProblem TypeReport Time
Bromley Internet 11 hours ago
Croydon Internet 15 hours ago
Croydon Internet 18 hours ago
Croydon Wi-fi 1 day ago
City of Westminster Internet 2 days ago
Croydon Internet 2 days ago

Nearby cities with recent reports

City of Westminster

5 recent signals

2 days ago
Southwark

3 recent signals

3 days ago
Bromley

2 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Champs707007
    Stephen Champion (@Champs707007) reported from Wandsworth, England

    Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

  • willjennings80
    Will Jennings (@willjennings80) reported from Lambeth, England

    @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

  • sospainter
    🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported from Whyteleafe, England

    @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

  • nicktippett
    Nick Tippett (@nicktippett) reported from Croydon, England

    @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

  • Kwame916
    Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

  • educationforum
    Andy Walker (@educationforum) reported from Worcester Park, England

    @virginmedia Your customers pay enough to expect 24 hour support. Do better.

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

  • MiaZagica
    Baltazarka (@MiaZagica) reported from Lambeth, England

    @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

  • fdoug23
    Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, England

    Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

  • ameehan71
    Alex (@ameehan71) reported from Bromley, England

    @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

  • Paul___SW18
    Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • DazzlingHamster
    Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

  • liezel_t
    ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • momo393alioth
    Mømo ຊ (@momo393alioth) reported

    @Seiko_Senpai_ meanwhile im still waiting for virgin media to get my **** installed after waiting for almost 2 months 💔

  • BorrowdalePaul
    paul Borrowdale (@BorrowdalePaul) reported

    @gblondon1 @skytv @virginmedia you might regret that virgin awful . keeps braking down. and they constantly ringing you.

  • Slugy__
    🐌🥤 (@Slugy__) reported

    @SnapeBS @virginmedia Yh when I was on vm his **** was aids

  • epwhamilton
    Edward Hamilton (@epwhamilton) reported

    @virginmedia internet is down in the area for the 2nd day. Please acknowledge and fix asap

  • jon_pearce
    Jon P (@jon_pearce) reported

    Need to log on to @virginmedia to cancel my contract and the website appears to not work when using their broadband 🤔. Somewhat convenient that.

  • Joeparki
    Joe Parkinson (@Joeparki) reported

    @virginmedia can you confirm if broadband is down in WN3 area?

  • fp2072
    FordPrefect (@fp2072) reported

    @virginmedia you've been a customer for over 20 years, let us call you and see what we can offer to keep you. Well still no call so tells me all I need to know

  • peterho55472992
    peter howard (@peterho55472992) reported

    @virginmedia What is going on with my Virgin Media WiFi and TV signal on my area KT3? Continual buffering on TV and phones.

  • WilliamWhi34104
    Solas Nua (@WilliamWhi34104) reported

    @VirginMediaNews We have had enough of parasites like this **** and virgin media sucking the money out of our taxpayers, the lot of you **** off out of the country, every one of you will pay for you theft.

  • futbolsayilari
    Yozgat (@futbolsayilari) reported

    @virginmedia @seccadelikbaby Not Gizëm, it is Gizem, she is a show-off, and dont fix her Internet, I dont think she is doing sth important with it. Cheers.