Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, City of Westminster, Wandsworth, Bromley, Mitcham, Epsom, Beckenham, and Westminster Abbey.

City	Problem Type	Report Time
Croydon	Internet	10 hours ago
Croydon	Internet	1 day ago
Southwark	Total Blackout	1 day ago
City of Westminster	Internet	2 days ago
City of Westminster	E-mail	3 days ago
Croydon	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 5 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Millwall halfwayline (@millwalljdb) reported 6 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  anne hill (@gorgeousuk) reported 6 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  anne hill (@gorgeousuk) reported 11 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Rana Rahman (@ranaraptor) reported 19 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 20 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  JJ Hazan (@HazanJJ) reported 22 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 23 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 23 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Mike Fuller (@ninepine) reported 24 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 26 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 33 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 37 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Baltazarka (@MiaZagica) reported 43 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Baz, Wacky worm! (@mobiusb2) reported 46 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  anne hill (@gorgeousuk) reported 47 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Philip 🦅 (@Phil_Swallow) reported 52 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 54 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Deano (@Deano1969) reported 55 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Philip 🦅 (@Phil_Swallow) reported 58 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Omur Yeginsu (@futureminds) reported 4 minutes ago

  @TezzaBelle88 @virginmedia Hi, I have frequent problems with @virginmedia I am hoping to do same . They are very difficult and outdated with their services .

• 
  Adam Tracey (@adamtracey8) reported 10 minutes ago

  @virginmedia @scoobiesue82 Tried everything you have recommended @virginmedia and still have the issue. It is only with Big Bang Theory on TLC channel 128. Can we get an update on this

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 12 minutes ago

  I cant get downstairs to an ambulance anyway and 2 days later @virginmedia is still down.

• 
  spidella's kitkat🍫 || exams (@kkitkat_exe) reported 14 minutes ago

  @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

• 
  O2 (@O2) reported 15 minutes ago

  @kimerthywoo Hi it's us from Virgin Media O2. Sorry to hear your having this issue. If possible could you send us a screenshot of the error you are getting over a private chat, so we can look into this for you.

• 
  Urban Groove (@Urban__Groove) reported 17 minutes ago

  @virginmedia I'll ring tomorrow instead as im really F***** pissed off right now with you and your dog **** o2 partner 😡

• 
  Ollie McManus (@OliverGMcManus) reported 17 minutes ago

  Took five hours and eight minutes to get @virginmedia to uphold a basic consumer right. Contract successfully cancelled (eventually) but have to raise a separate complaint to get a refund for the seven weeks without internet. An ice cold drink is calling.

• 
  TheseColorsDontRun (@truthtellerGB) reported 23 minutes ago

  @OliverGMcManus @virginmedia What’s more insane is that you are using Virgin Media. One of the worst service provider in the UK alongside O2.

• 
  Jonnie (@JonnieBoyRacer) reported 24 minutes ago

  @OliverGMcManus @virginmedia That can’t be right. Send a letter complaining the contract has been frustrated by the lack of service

• 
  Bilgin Art (@art_bilgin) reported 26 minutes ago

  @ virgin #virginbroadband @VirginAtlantic Virgin media broadband 4 days without broadband from crappy Virgin. Mast down, so it takes 4 flipping days to fix it yet everything internet, business, security and entertainment is down