Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Bromley, Mitcham, Southwark, Epsom, Wandsworth, City of Westminster, Beckenham, Westminster Abbey, Caterham, Lewisham, and Merton.

City	Problem Type	Report Time
Croydon	TV	11 hours ago
Bromley	TV	14 hours ago
Mitcham	TV	20 hours ago
Southwark	TV	20 hours ago
Croydon	TV	20 hours ago
Croydon	TV	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  marksonofjohn (@marksonofjohn) reported 5 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Charbster (@charbster) reported 8 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Alex (@ameehan71) reported 14 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  JamesLee85 (@jameslee_1985) reported 14 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  R. Aaron (@aaronuart) reported 14 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  R. Aaron (@aaronuart) reported 15 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Mike Fuller (@ninepine) reported 16 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Kwame Gyamfi (@Kwame916) reported 27 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Mike Fuller (@ninepine) reported 28 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Rana Rahman (@ranaraptor) reported 31 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Mrs R (@KateRenton) reported 35 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  travelling Adam (@TravellingAdam) reported 38 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Claire Champion (@Champion3Claire) reported 40 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  traymca 💙 (@traymca) reported 40 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Nigel Ellway (@Nigelellway) reported 42 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 45 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  A voice only (@Avoiceonly2) reported 47 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 52 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 52 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Joana (@JoanaLoGomes) reported 55 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samuel Williams (@SamuelWill64467) reported 3 minutes ago

  @DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.

• 
  Taj (@Taj_B1) reported 9 minutes ago

  @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

• 
  HeadingleyVoice (@HeadingleyVoice) reported 10 minutes ago

  @virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1

• 
  Dave Dutton: The Thirty Bob Kid (@DaveDuttonUK) reported 10 minutes ago

  @virginmedia If you could have let us know sooner I wouldn't have spent over an hour pissing about checking leads and rebooting the box! You should change your name to System Of A Down.

• 
  Stevie (@molwins) reported 13 minutes ago

  @virginmedia Shocking service lately !! Glad I only have 2 months left!

• 
  Dean (@DSB4454) reported 16 minutes ago

  @virginmedia My Tv service is still down Pe7 area. Every week we have issues with distorted and pixellated channels. What the hell is wrong with you people. No apology ever given. The service is a disgrace.Been with you for 12+ years. Contract up in July and then you can go to hell

• 
  Natalie Whittle ⭐⭐ (@nataliewhittle6) reported 19 minutes ago

  @virginmedia Itv1 still not working any ideas when it will be up and running again

• 
  Zoey (@YngZoey) reported 20 minutes ago

  Anyone having problems with their landline on virgin media?? #virginmedia

• 
  Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported 20 minutes ago

  @virginmedia Are we getting compensation for the failure of the tv service this morning

• 
  Darren Green (@darreng3007) reported 24 minutes ago

  @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.