Virgin Media Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, SE25, CR7 and SW16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Richmond, Croydon, Wembley, Southwark, City of Westminster, City of London, Orpington, Poplar, Kingston upon Thames, Streatham, Hounslow, Newham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Richmond |
TV | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Camden, England
@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Justin Moore
(@jm1967uk) reported
from
Redhill, England
@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
Blackheath, England
Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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Tony Kinson
(@mrkinski) reported
from
Bexleyheath, England
After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Steels
(@craigsteels) reported
@virginmedia I mean mathematics has never been me forte but when I am paying for up to 200mbps broadband and consistently get less than 25% how is that you fulfilling your contractual obligations Virgin? This is not a new issue and has been happening for weeks now!
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Serkan Yazgan
(@Legal_seg_1903) reported
@virginmedia Just gotva call saying the earliest available appointment for your engineer is the 28th april. That's more than 2 weeks from now. I'm not happy at all how cam this be escalated to management formal complain??? Horrible service
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sarah blakey
(@crazymosslady) reported
@Moneybox @paullewismoney we have just learnt that @virginmedia has given us at least one blacklisted IP address. Help! They are not bringing a speedy resolution to this case
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Robert Lindsay
(@RobertL87624765) reported
Right had enough of this roundabout last 10 days call centres not sorting out my problem disconnected me - provided all payment details. yet still disconnected - said i might be on in next 48 hours. @virginmedia
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vanessa scott
(@vess1971) reported
@virginmedia your services are down again. Stop with the replies to people to check their routers, this is clearly another issue your end. Its getting ridiculous now. Wonder what deals sky are currently doing....
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Aimz
(@aimz27484) reported
@virginmedia I’ll leave it for now the cable is currently the main issue.
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Gary Nolan
(@gaznolan) reported
@virginmedia Can you log a complaint too please due to the incorrect information yet again from everyone at virgin media
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Captain Cheesecake
(@Hazmavore) reported
@virginmedia WiFi isn't working - wired connection to my PC is fine - looks like I'm not the only one reporting issues
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Pink Key Licensing
(@RichardPinkKey) reported
@virginmedia your customer service is nothing short of appalling- I’m wasting my life try to put right mistakes you have made and are trying to charge me for
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Jason Robson
(@Roppa1Robson) reported
@virginmedia Tell a lie. Yodel are poor, changed delivery address via their “Chat” option. Still delivered to the original address. I was also informed by “Rueben” from VM that I would be called (complete lie) I’m not going to be in, I go to work. Told Rueben that on the phone.#Shambles