Virgin Media Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and SW16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Croydon, Hammersmith, London, Dagenham, Beckenham, Bexleyheath, Wembley, Camden Town, Poplar, Fulham, City of Westminster, Reigate, Mitcham and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Croydon |
Internet | |
| Hammersmith |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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Veronica Mitchell RD
(@AbFitNutrition) reported
from
Richmond, England
It’s so annoying how broadband cos try 2 screw existing customers. They suck u in with an offer better than their competitors, then each yr, they increase the price, but offers small reduction if you u stay with reduced service #VirginMedia
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PauleneCarr
(@PauleneCarr) reported
from
Croydon, England
@virginmedia @MoneyTelegraph For last 2 months in the SW16 area VIRGIN TV & BROADBAND services has an ‘outage problem.’ Despite several engineer call outs the issue has not been resolved so no access to internet. Virgin please sort out and provide compensation for lack of service
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
Seriously @virginmedia what is wrong with your internet in Wandsworth I pay £47 a month and the service is patchy cuts out all the time it’s supposed to be fast fibre broadband but it’s anything but at the moment!!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@simonlevans @virginmedia You need to get rid. They are beyond awful for both
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia Want to discuss as my contract ran out in April and im moving home so would like to cancel the deal I currently have for TV broadband and Phone.
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Robert Paterson
(@Robbie_Paterson) reported
from
Lambeth, England
@virginmedia 4 days now with no WiFi or TV, no explanation, 40min waiting on the “service” number last night, 25 min so far today - I ******* hate this company!!!!! I just want to cancel!!! Please!!!!
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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Lazy Valentina
(@LazyValentina) reported
from
Croydon, England
@virginmedia help! Something wrong with my router or Internet service. Authentication error, no Internet 😢
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia I need customer support regarding my contract.
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Zam ザム
(@SuperZAMtendo) reported
from
Wandsworth, England
@digitalronin @virginmedia And I’m getting 28 on a 100MB line... 🙄 Don’t use virgin media guys if you can help it #yearsofbadconnection #virginmedialife
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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Chris Straker
(@chrisTstraker) reported
from
Epsom and Ewell District, England
@virginmedia Please could someone let me know how to deal with issues, regarding mobile Wi-fi hotpspots and voicemail from abroad. Tried a number of times and yet to have any conversation, that didn’t require me repeating myself two or three times !!
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Steven Cooke
(@StevenCooke94) reported
from
Poplar, England
@virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Puppaz
(@puppaz) reported
Make a complaint to @virginmedia about their broadband, or lack of it. They reply stating they tried to call (they didn't) and that I'm lying because there's nothing wrong. Now I have to call or they'll "assume" their copy paste bullshit response to my complaint means I'm happy.
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Lou 💗💙
(@LouEdgarz) reported
@virginmedia I’ve just spent half an hr on the phone with someone who eventually told me to reset things and it would definitely work. Done that and the speed is even slower than before! I haven’t got another half an hr to spend on the phone. I just want what I’m paying for. Awful service!
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#YAM
(@YAM_Pod) reported
@virginmedia Is this a joke - you want me to post it in your community help forum? So youre going to do nothing? And your call centre has done nothing, your engineers havent showed, and someone has closed my complaint as resolved?
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ЯoЬ J૯ωɿէէ
(@rob_jewitt) reported
Flashing green light on the superhub means Virgin Media are having issues. Looks like a widespread issue
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Jiggs
(@jenjiggs) reported
@YardleyShooting @TalkTalk Virgin media is the same. If we have a problem, we go for the 'leaving' option.
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JD
(@jimmydobsonn) reported
@virginmedia i looked at this and none of it is applicable, they’re all about latency. even the denial of service section on your website pretty much offers no help.
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JamieWilliams
(@JamieWilliams1) reported
@virginmedia Yeah, there’s no known issues.
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Janine Godly
(@J4God) reported
@virginmedia Not advised. As said, 2 days & then down the side of the property so don’t know. Ongoing for a bit. Yes today it is even more irritating as they are using the front of the property. The loud talking and continual mobile phone stuff. This is my home.
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Merlinatoday🗣
(@merlinatoday) reported
@YardleyShooting @TalkTalk Virgin media is as bad. I left them months ago, now they've sent a debt collector for money & I don't know why? They said they'd send me a letter 4 money owed, I want a breakdown of how they came 2 that amount. They also never acknowledged contract end.
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Tom
(@ifijustsaveyou) reported
name a bigger con than virgin media internet. ******* worst thing out there