Virgin Media

Virgin Media Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, SE25 and CR7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Croydon, Greater London, England 02/26/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Welling, London, Croydon, Hammersmith, City of Westminster, Hackney, Islington, Hounslow, Paddington, Wandsworth, Redhill, Wembley, Southall and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomWelling Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Robbie_Paterson Robert Paterson (@Robbie_Paterson) reported from Lambeth, England

    @virginmedia Seriously @virginmedia down again!!!!!! What an absolutely useless bunch you are!!!

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Camden Town, England

    @virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @virginmedia It's the first time for the cabinet but multiple times for the sh## service

  • YenSanford Yen Sanford (@YenSanford) reported from Bexleyheath, England

    I’m having issues with @virginmedia broadband. App states no know issues in the area, but there clearly is. This is 2nd time in two weeks. Looking for help or ideas to fix quickly. I have reset the tech. #SpeedTest 👎🏼 #ResetTheTech #SwitchOffAndBackOnAgain

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!

  • Praeceps69 Paul and Sir Fluffy Watson (@Praeceps69) reported from Hounslow, England

    @virginmedia I'm already a customer. I was considering moving up north, until I found out that nearly all the areas I want to move to have no virgin broadband. So I am stuck where I am.

  • anna_fran Anna Parry (@anna_fran) reported from Bromley, England

    Anyone know why the broadband is down on @virginmedia in the BR3 area. This is the 3rd time in less than a week. It’s starting to get very boring, not to mention inconvenient

  • StevenMcFarlan4 SDM (@StevenMcFarlan4) reported from Wandsworth, England

    @virginmedia your app and customer service are absolutely dreadful. Been going round in circles with captcha for 20 minutes, the ‘forgot your password’ link doesn’t work, and nobody replies on the online chat!!! 🤬

  • martinoxley martinoxley (@martinoxley) reported from Richmond, England

    @virginmedia This is not customer service. It's inertia selling. I have to call you, fill in forms etc for a problem you created. You have all of my details. I want you to contact me.

  • Sammi__B Sammi T (@Sammi__B) reported from Camden Town, England

    @virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @TheMichaelMoran @virginmedia I know, not as regular but I get issues + creative billing. But they ring every week to up sell. I just need to get my arse in gear & switch

  • JohnJohnb471 John Briggs (@JohnJohnb471) reported from London, England

    Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Unlike your service, which never arrives!

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Shame she couldn’t smash your terrible service

  • MonroeJoe Monroe (@MonroeJoe) reported from Kensington, England

    @virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Much like many people’s internet and tv service tonight!

  • PlexNetflix Martin Phillp (@PlexNetflix) reported from Camberwell, England

    @Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.

  • ThatVinceS ThatVince (@ThatVinceS) reported from Wandsworth, England

    @virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.

  • seldnfoodie Erik (@seldnfoodie) reported from Camberwell, England

    Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SH0TS_FIRED_ 💥𝚂𝙷ⵙ𝚃𝚂 𝙵𝙸𝚁𝙴𝙳💥 (@SH0TS_FIRED_) reported

    @TheSun @virginmedia are thee worst Communications company in England if not the world, thee worst prices,90% of there call centres are in India where workers are paid at a minimum to #VirginMedia and therefore there “communication” is so very poor, irony huh !!!

  • picko1607 Mark Picton (@picko1607) reported

    @virginmedia is anyone going to reply ? Poor service 😫

  • colinrobbins Colin Robbins (@colinrobbins) reported

    @virginmedia Loyalty penalty = having to pay £12/month more as a loyal customer than deals advertised on the Internet. Web chat does not work - no humans available.

  • Aydn_Loffman Aydn Loffman (@Aydn_Loffman) reported

    @virginmedia service received today has been abysmal, worst company I think I have ever dealt with for customer service. You think people have time to spend and hour and a half on phone to get cut off, then another 30 mins to be put through to a closed department. Unbelievable

  • Marco_Azzurri M (@Marco_Azzurri) reported

    @virginmedia why is my internet keep cutting out! I beg you fix this asap, it’s been 3 days in row!!! I’ve called the number you have given me and I am still not getting any help on the matter!!!

  • Tony4broadway Tony Jackson (@Tony4broadway) reported

    Dreadful @virginmedia service at present. WiFi not working for 3 days

  • __Tony___ TonyParker (@__Tony___) reported

    @msportfanatic @virginmedia I feel your pain have issues all the time with my VMBusiness account 3routers in 6 mths problem setting up access control in devices, Wi-Fi keeps failing. I’ve given up reporting it luckily I have another fibre provider in the premises I’ll be cancelling when contract ends

  • PreciousMarbara Precious Marbara | Women In Games Ambassador (@PreciousMarbara) reported

    I was hoping to stream tonight. But the Virgin Media wifi doesn’t seem to be working. 😭 I’ll keep an eye, and if it’s still causing issues in an hour, I’ll stream tomorrow instead.

  • TerryMarkTegg Terry Mark Tegg (@TerryMarkTegg) reported

    @virginmedia My broadband keeps dropping out and my problems using catch up & on demand are continuous. My frustration is worse by the fact you cannot speak to anyone at the weekend. I have just renewed my contract, however I do have a cooling off period. And I’m on the edge !

  • gailmarie1958 Gail older bolder and a tad wiser 🥰🥰 (@gailmarie1958) reported

    @virginmedia Not this time if I was going to raise a complaint would have done so. Just not a good look sadly too many in my area think it's ok to spit. Thank you for the acknowledge 🥰