Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Purley, City of Westminster, Caterham, Bromley, Warlingham, Wandsworth, Thornton Heath, Coulsdon, Sutton, and Mitcham.

City	Problem Type	Report Time
Southwark	Internet	27 seconds ago
Croydon	Internet	3 hours ago
Southwark	Internet	4 hours ago
Purley	Total Blackout	2 days ago
City of Westminster	Wi-fi	2 days ago
Caterham	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  DJ MRT (@DJMRT) reported 1 minute ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  traymca 💙 (@traymca) reported 4 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Millwall halfwayline (@millwalljdb) reported 11 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Befitat50 (@befitat50) reported 12 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Philip 🦅 (@Phil_Swallow) reported 17 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Declan Higgins ☘ (@declan1968) reported 18 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Befitat50 (@befitat50) reported 20 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Jack Robinson (@JackEORobinson) reported 22 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 22 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Mike Fuller (@ninepine) reported 25 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Philip 🦅 (@Phil_Swallow) reported 26 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Shasa Colson (@THE_COLSON) reported 26 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 31 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  A voice only (@Avoiceonly2) reported 41 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Kay Bak (@kaybaka) reported 43 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 47 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 49 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 50 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Philip 🦅 (@Phil_Swallow) reported 57 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  #AshTag (@Ashley_Rhysss) reported 58 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  👑 NG Football 👑 (@Bigdeano88) reported 5 minutes ago

  Anyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia

• 
  James (Jim) Naismith (@JHNaismith) reported 13 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 14 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Wolf Matt (@WolfMatt1987) reported 15 minutes ago

  After trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on

• 
  meg (@MeganJuliaaa_) reported 18 minutes ago

  @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

• 
  Kevin B (@kevgasandhtg) reported 20 minutes ago

  @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service

• 
  Damian Hastie (@DamianHastie) reported 22 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Ed Jones (@edujones14) reported 24 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

• 
  Andy Cave (@Andycave) reported 24 minutes ago

  @virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?

• 
  GamerStyle1980 (@GamerStyle1980) reported 27 minutes ago

  @seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god