Virgin Media outages and service status in Eltham, England

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Eltham, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Southwark, City of London, Orpington, Newham, Poplar, Barking, Bexleyheath, Welling, Bromley, Dartford, Erith, and Beckenham.

City	Problem Type	Report Time
Ilford	Internet	11 hours ago
Southwark	Internet	19 hours ago
City of London	Internet	2 days ago
Orpington	Internet	2 days ago
City of London	Internet	2 days ago
Ilford	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

• 
  Mitzy (@mihaialaci) reported 30 seconds ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  radz (@rtkosha) reported 4 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Wesley Dolly (@wesleyddolly) reported 5 minutes ago from Ilford, England

  @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

• 
  Katie Haisman (@Katie3boys) reported 5 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  Simon Groutage (@myball123) reported 11 minutes ago from Bexleyheath, England

  @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

• 
  Befitat50 (@befitat50) reported 15 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  kevin richardson (@kevinri00714924) reported 16 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Aneesh Varma (@AneeshVarma) reported 17 minutes ago from Bromley, England

  @virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support

• 
  Catt Hurman (@catt_hurman) reported 18 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Everest, Sam (@MrCADwiz) reported 23 minutes ago from Bromley, England

  @virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work

• 
  Millwall halfwayline (@millwalljdb) reported 25 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 28 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Adam H-Matthews (@AdamHMatthews) reported 28 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  travelling Adam (@TravellingAdam) reported 36 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Andee Byford (@BobCratchitt) reported 42 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Phil (@feyipuk) reported 47 minutes ago from Crayford, England

  @virginmedia That's my issue; in terms of service, it is resolved. Thr cable was previously buried (all be it not that deep), & I would have liked it to be again. My suggestion was leave slack so I could bury it. That message wasn't passed on to the 3rd party engineer. What would you advise?

• 
  Everest, Sam (@MrCADwiz) reported 47 minutes ago from Bromley, England

  @virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?

• 
  Mark Connolly (@macon1375) reported 57 minutes ago from Crayford, England

  @virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal

• 
  Catt Hurman (@catt_hurman) reported 58 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

• 
  Tim Hyson (@timhyson) reported 58 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  London leaver (@ross_biagini) reported 2 minutes ago

  @virginmedia It went down at the weekend so please can you refund me?

• 
  Vicky 💖 (@Vicky51308928) reported 6 minutes ago

  @virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable

• 
  Wilson (@WillVallely) reported 6 minutes ago

  @virginmedia 90 minutes on the phone today no resolution. spoke to a manager who asked me to send my contract to them (why they didn’t have it I don’t know). The promise of a call back today to resolve, still not happened. Absolute waste of time .

• 
  Poli 🤌 (@CryptoPoli) reported 8 minutes ago

  @richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!

• 
  In Oxford (@Oxford_Life) reported 8 minutes ago

  @virginmedia I would assume it will always show that info incorrectly since your site seems to be outdated and not taking account of the fact that with phone-via-router when your broadband is down so is your phone!

• 
  Marion Browne (@MarionBrowne42) reported 9 minutes ago

  @keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.

• 
  💥GoddessAsha 💥💥 Alt Media Radio Reporter 💥 (@GoddessAsha) reported 13 minutes ago

  @virginmedia what is going on with your website I can’t login ?

• 
  TB (@Peerabeee) reported 14 minutes ago

  @Ofcom @virginmedia Update: Form formally submitted to @Ofcom. They have been briefed about your contract breaches and failure to resolve complaint ref C-010626172 regarding internet faults and unfair termination fees. I will escalate to CISAS/Ombudsman next. Resolve this now!

• 
  tom (@tomcity1) reported 15 minutes ago

  @virginmedia No there is a problem in my area says your website 👍

• 
  Harry Nicholson (@Harryn9000) reported 15 minutes ago

  @virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this