Virgin Media Outage Report in Eltham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Eltham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hackney, Islington, Ilford, Lee, Leyton, Orpington, Bermondsey, Redbridge, Southwark, Streatham, Deptford, Walthamstow and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Mariana Graca
(@M_LCGraca) reported
from
Hackney, England
@virginmedia @EstherdeJ @virginmedia also been down in Hackney East London
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Gemzar
(@Gemzar) reported
from
Tottenham, England
@virginmedia @mrhcarlin Can confirm down in N15.
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Boucherie Sanzot
(@manurequejo500) reported
from
Islington, England
@virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.
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David James
(@Justme_uk) reported
from
Islington, England
@OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that
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Jim Giordan
(@JimGiordan) reported
from
Kensington, England
@virginmedia Broadband but changing my DNS settings fixed it, would be useful if your diagnostic tools reported back that the problem was with your DNS servers
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orion
(@OrionHombre) reported
from
Tottenham, England
@CaitMurray9 @virginmedia Looks like a DNS issue, changed DNS and now working
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia Hardwired is OK Wi-Fi is always rubbish and so can't connect to watch Netflix you tube it to other boxes as V6 primarily use Wi-Fi and not cable. Poor choice. A total waste of my 130 month and thousands on #4k #oled @LGUK TV I bought
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orion
(@OrionHombre) reported
from
Tottenham, England
@lucyhunt3 @virginmedia DNS issue, fixed when i changed my DNS, google it 😊
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Lisa Pursey
(@LisaPursey) reported
from
Hackney, England
@virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.
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Brenda Franco
(@joybrenda) reported
from
Ilford, England
@virginmedia , Hi is there a problem with Virgin mobile, as txt messages are taking about 4 hours to appear. Thought it was one offer on 5th march, but just received txt sent about 9.30 last night.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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Melanie Nebuchadnezzar-ne$$ Gothic Princess
(@MeLadyFreshness) reported
from
Islington, England
Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@jonathanduffy86 @virginmedia Massive issue
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Jim Giordan
(@JimGiordan) reported
from
Hackney, England
Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8
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James H
(@jameshirsz) reported
from
Croydon, England
@virginmedia Service is available in the area, completed the engineer form 2 times in last 8 weeks. Builders confirmed that engineers were already there. Everytime I contact sales I am asked to fill out the same engineering visit form. Asked if they can talk to a engineer. They said no.
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kylie4bob
(@kayfourbee) reported
from
Hackney, England
@virginmedia no service in N16, or much of London and the service status page is down. Time to wake up the press team I thihk.
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Rosella Degori
(@RosellaDegori) reported
from
Tottenham, England
@virginmedia Hi, according to the link there's no known issue, but the thing is the issue is here and the wifi is still down. No matter how many times I'm resetting the router.
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EuropeanNick 🇪🇺
(@EuropeanNick) reported
from
Islington, England
N4 area Virgin Media internet down #virginmediadown #virginmedia @virginmedia @VirginMediaNews
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@tomfenn8 @elondems There's a lot @virginmedia does well, particularly on the setup, online configuration and admin sides. But when it goes wrong they fall apart. After 4mnths of this we went @Hyperoptic and never looked back. VM uninterested in my feedback on its failings. As to the street boxes...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl
(@CP4573t5i543) reported
@virginmedia @Fifakill_ What you have outages every night at midnight? You'd think you'd notice that yourself and fix it?
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MG
(@Gheevvala) reported
@virginmedia You’ve already got my correct contact details as I receive emails from you….how is a sorry going to help me connect to@my work servers?
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Jo
(@Jo76657878Jo) reported
@Virginmedia i have tried to contact you but none of the robots can help me!
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SOUK
(@techsmything) reported
@virginmedia @NetflixUK Switch to COMMUNITY FIBRE for a 900+ GB fiber broadband service to your homes for like £29 with 1 year contract. Virgin sucks!
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Maureen Kelly
(@Maudie64x) reported
@virginmedia hi. Have been trying to contact you for days re moving home Please help
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Chris 🇺🇦
(@kitto_13) reported
@virginmedia still without a remote after logging two complaints and being told twice it will be posted...how do I talk to someone who will actually resolve the issue??
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✿ becca ✿
(@beccacingram) reported
@virginmedia Can you please confirm my address has been changed properly? Can you also confirm this person hasn't had my address added to their account? I've sent a complaint to the ICO as well, as you guys have been unable to fix the problem.
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Earth Extremities
(@Earth_Extreme) reported
@virginmedia The service status update says: There's a broadband issue. We hope to fix this by 22 February at 15:00. 15:00 hrs turnaround is ridiculous to be honest as so many are working from home and are unable to do their work.
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Richard
(@HardlyBespoke) reported
@virginmedia your customer service is truly disgusting. What an absolute abomination. Constantly lied to! Constantly changing things without letting me know anything, but lying just enough so I don’t cancel my installation and go elsewhere.
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Ellie Carter
(@elcartz) reported
@virginmedia hi, it’s not letting me login to get #o2priority why is this please?