Virgin Media Outage Report in Eltham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Eltham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Greater London, Hackney, Camden Town, Croydon, City of Westminster, City of London, Islington, Southwark, Paddington, Tower Hamlets, Poplar, Hampstead, Carshalton and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Greater London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009165729. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 17/07/2021 20:00:00
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
Sure someone having a fricken laugh, now the line dead... Anyone on #virginmedia in the orpington area having trouble with their land line?.
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager
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Ethan Truss
(@bludogsix) reported
from
Romford, England
@virginmedia We haven't had a stable connection since January and our internet drops out at least 20 times a day. Your customer service line is anything but useful, as no one seems to be able to figure out the issue that is causing this consistently inconsistent internet service.
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia do you think you could actually repair the broadband and TV fault in the BR2 area? It’s been off for nearly 24 hours now and the fix estimate keeps getting put back. I might hold off the my next direct debit….sound fair?
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nickdrinkman
(@mangrovedrink) reported
from
Ilford, England
@virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit
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Ethan Truss
(@bludogsix) reported
from
Croydon, England
@virginmedia thank you for sending out an engineer after the previous two couldn't fix our ongoing issue, but it would've been nice to have gotten a text or more than one call from an unknown number to confirm whether or not they are actually coming x
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hakster
(@hakster2) reported
from
Walthamstow, England
@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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Mabs
(@Mabs79) reported
from
Camden Town, England
@virginmedia is there an outage on London SE5
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Nici Eberl Photography
(@NiciEberlPhoto) reported
from
Islington, England
@virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!
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Tall Steve TV
(@TallSteveTV1) reported
from
Stratford, England
@ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.
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YM
(@Yadzinooo) reported
from
Ilford, England
@virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen
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Jessica
(@lajeje13) reported
from
Tottenham, England
@virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF
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Kyle S
(@KyleSew2112) reported
from
Bromley, England
Virgin media is ****, not cable #thismorning
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Mary-J 🏳️🌈
(@MaryJldn) reported
from
Camberwell, England
@virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.
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Andrew Lawden
(@tobe2b) reported
from
Lambeth, England
@virginmedia are you going for "cant be bothered " customer service award ? 3 weeks , still no call and you ask me to call you ? Really ?
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Laura Hendry
(@lghendry) reported
from
Camberwell, England
@virginmedia It’s still down.. when is this going to be fixed? Been over 24 hours now!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nffc lover 🏴🏴
(@nffclover123) reported
@samP061 @ImJustAaron_ @virginmedia Oh fairs , it’s so bad for lots of ppl tbf but not me
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Mwi
(@MwilaMulenshi) reported
@virginmedia There has been 3 cancellations in 6 weeks. If the issue was construction I would expect to be informed of this & for install date 2 b after the 8 weeks, rather than having to cancel 3 times. Also, that has no impact on an agent calling within the time window you ask me to select!
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alex
(@a1phalol) reported
@nffclover123 @ImJustAaron_ @virginmedia it’s so bad
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Carla Johns
(@Charliechelps) reported
@virginmedia can you please tell me when the issues in the ME7 area will be resolved. It’s been days with intermittent problems and atmospherics on most shows. No updates are being provided.
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Emma Gant
(@EGant94) reported
Hey @virginmedia 48 hours without any internet connection and no explanation is pretty wearing. Any chance of some help?
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Mitchell Fisher
(@MitchDfisher) reported
@virginmedia I’ve moved house. Was told I could activate my box when I got here but I can’t get hold of anyone? Any help?
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Victoria Western
(@Victoriajane152) reported
@virginmedia urgent Please please please help. My mum’s phone is not working again. Engineer can’t fix until Weds!! My Dad is due a phone call on Tuesday with cancer test results. We cannot wait until Weds. Thank you
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Daniel Thomas
(@DanielThomasGB) reported
@virginmedia there is yet another fault in my area E10. Why is there is many issues and why will it take until tomorrow to fix? Unacceptable
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Electra Floyd 💙🦊 🇬🇧 🐱🌱
(@ElectraFloyd1) reported
@JolyonMaugham @virginmedia @BigBathroomShop I meant customer SERVICE.
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Harry
(@tfm_harry) reported
I don’t understand why @virginmedia think it’s a good idea to fly out ******* around in space when they can’t supply the country with internet that does not cut out every 10 minutes. Disgrace.