Virgin Media Outage Report in Eltham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Eltham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, City of London, Hackney, Croydon, Poplar, Romford, Islington, Newham, Camden Town, Dagenham, Hampstead, Ilford and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Wi-fi | |
| City of Westminster |
Internet | |
| City of London |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
Mum is shielded and home alone. Her landline stopped working, after 6 days @virginmedia came to fix. Engineer couldn't fix so said would escalate. Mum chased again today and calls been closed! So far cost £21 in calls. #virginmedia, is that how to treat vulnerable customers?
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Ana Rocha
(@AnaRochaPT) reported
from
Camden Town, England
@virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!
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Evan Samuel
(@evansamuel5) reported
from
Wandsworth, England
@virginmedia giving absolutely zero service in SW London for second night in a row and refusing to answer the phone. Absolutely bloody useless.
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Michael Abrey-Bugg
(@abreybugg) reported
from
Whyteleafe, England
@virginmedia My virgin broadband has not been working for 3 days and due to be fixed tomorrow, however virgin text made sense to me - help
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Neil Cole
(@scroogio) reported
from
Camberwell, England
Any chance of a reply please @virginmedia - nobody responds on your instant message service either
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing
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elly
(@putyourboootson) reported
from
Lambeth, England
@virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working
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#HellomynameisPaul💙
(@PaulWRamsay) reported
from
Camden Town, England
@virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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Damion
(@DamionSheppard) reported
from
Lambeth, England
@virginmedia Hi. What is going on with Broadband in SW9? Website no longer allows me to register loss of service, which has been awful for at least a week now. I’m having to spend a considerable amount of money on data so that I can continue doing my job. Please fix!
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
@virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
@virginmedia Any further help in this matter? I’ve been trying to cancel my contract for a week now without success.
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tom 'easiest deal in history' parkinson #FBPE
(@tomthemac) reported
from
Tottenham, England
@MrKenShabby @virginmedia Dump them. Get @zeninternet FTTC or even FTTP if you are lucky. Much more reliable. On average faster too. Less contention (sharing with other users) of bandwidth advertised. Never looked back...
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Sonal Bhardwaj
(@followsonal) reported
from
Poplar, England
Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia The engineer said he was unable to fix and said would escalate and she would get an update by 13.30 yesterday afternoon. No update was sent so she phoned today to be told the call had been closed
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider
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Dale 🔶 🦁
(@DaleMC_) reported
from
Camberwell, England
12 hours without service is rather poor @virginmedia
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cycleoptic
(@cycleoptic) reported
from
Islington, England
@virginmedia @JanHammersSon I’ve no internet in N19 no problems reported on status, logged into test..,.. you have broadband problems.... really?
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Jonny Morrison
(@jonnysmorrison) reported
from
Lambeth, England
I am sick to death of paying £55/month for yet another ******* broadband outage @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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B.Roy 🇬🇭🐐
(@Blayofficial) reported
@virginmedia No area issue, just bad service from Virgin
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Moran B
(@batinzedesert) reported
@virginmedia Hi, your Twitter support person checked the matter and confirmed that there is an issue in the area that is being fixed. I know they are doing their best, which is why I didn't mention any support accounts. What would be great is to have consistent and reliable service, today?
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Grant Stevens
(@grantestevens) reported
@virginmedia pin-hole resets, engineer out to recalibrate, and still the same issues.
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mg.
(@mattygilll) reported
@virginmedia Just takes me to the login page then u login and it says i need to verify
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Philip Batten
(@philip_voip) reported
06/04/2021, 12:49 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 06/04/2021, 12:50 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.
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DILRAJ
(@dilrajsachdev) reported
@Ofcom @virginmedia I have a problem with @virginmedia installation, they keep pushing the date and making excuses that some work is not finished and not giving me a date (its 4+ weeks). Not taking complaints, keep transferring 😡😡
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Andrew
(@a_j_woodford) reported
@virginmedia Hello, no reason given and no install date provided unfortunately. I’m grateful of you speedy reply, are you able to help please?
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Philip Batten
(@philip_voip) reported
06/04/2021, 12:44 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 06/04/2021, 12:45 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.
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Hugh Noble
(@HughNoble) reported
@SpotifyCares Further investigation suggests this may be a @virginmedia issue. Spotify seems better on mobile data, and other web traffic seems OK.
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Claire Hunter Facebook Ads Consultant
(@smmconcierge) reported
@virginmedia No but I keep getting intermittent loss of signal and have to keep resetting the router.