Virgin Media outages and service status in Eltham, England

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Eltham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Ilford, City of London, Poplar, Bexley, Newham, Bromley, Dartford, Orpington, and Bexleyheath.

City	Problem Type	Report Time
Southwark	Wi-fi	9 hours ago
Ilford	Internet	13 hours ago
Southwark	Internet	15 hours ago
City of London	E-mail	18 hours ago
Ilford	Internet	22 hours ago
Southwark	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

• 
  Mark Connolly (@macon1375) reported 17 minutes ago from Crayford, England

  @virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined

• 
  Daniel Hillman (@hillmandan) reported 21 minutes ago from Bromley, England

  @virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up

• 
  Lloyd Child (@islingtonlloyd) reported 22 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Angela (@angelrosie5) reported 22 minutes ago from Ilford, England

  @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

• 
  anne hill (@gorgeousuk) reported 29 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Andrew Colman (@scuttyoftheyard) reported 32 minutes ago from Ilford, England

  @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

• 
  Mark Connolly (@macon1375) reported 35 minutes ago from Crayford, England

  @virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband

• 
  Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported 37 minutes ago from Ilford, England

  Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 38 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Michael Moorby 👑 (@MMOORBYx) reported 45 minutes ago from Bromley, England

  @jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.

• 
  Ritch Zablan (@blue_murdock) reported 45 minutes ago from Camberwell, England

  @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

• 
  VM (@BowTieMendoza) reported 45 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Simon Groutage (@myball123) reported 47 minutes ago from Bexleyheath, England

  @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

• 
  Illy Mus 💙 (@illymus) reported 49 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Millwall halfwayline (@millwalljdb) reported 49 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  anne hill (@gorgeousuk) reported 52 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Michael James Weaver (@Weaverfooty14) reported 54 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Gerry (@guinnessaddick) reported 55 minutes ago from Dartford, England

  @thorogodies @Missbwattie @virginmedia We don’t have many problems with ours, surprised you do, as you’re only round the corner, must be a box problem.

• 
  Elmarie Hahn💙 (@elmah69) reported 56 minutes ago from Ilford, England

  @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

• 
  kevin richardson (@kevinri00714924) reported 58 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Fowler (@306notout) reported 6 minutes ago

  Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

• 
  Dide (@dide_oluwa) reported 7 minutes ago

  @virginmedia Search shows no outage in my area How do you explain the lack of cell signal on multiple devices using your network

• 
  Mark P (@WinnyOgden) reported 8 minutes ago

  @biggle1908 Avoid virgin media like the plague. Appalling customer service.

• 
  Paul Tee (@Nokkapie) reported 11 minutes ago

  @virginmedia Oh ive just had a chat with your customer services and they were not just useless but they lied! Claiming my bill increase was a contractual price rise which is utter nonsense seeing my actual pre contract I AGREED to has the price rises April 2027!

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 12 minutes ago

  By December 2025 @virginmedia ongoing service monitoring determined I needed a free hub to stabilise connection. Lost track of how often internet has gone down for few minutes or so then come back. However, in last month it has been out for hours 3 times. 2/?

• 
  Dansun (@elbondivad) reported 13 minutes ago

  @Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink

• 
  Amrit Phull (@Amrit_Phull) reported 21 minutes ago

  @virginmedia @306notout Can you be more pathetic! I tried calling your bullshit customer service line and the lines are closed!!!

• 
  Del 🌈 (@derrickca) reported 22 minutes ago

  @virginmedia WiFi has crashed out 3 times already this morning. The service is appalling. Trying to do some really vital work. Rebooted 3 times now. Getting seriously peed off 🤬

• 
  Naughty_But_Nice_Angel (@WomanWithAWomb) reported 22 minutes ago

  @Rugster_CDS @DianneProc24557 @Starlink I now pay £40, going to to £56. I'm with Virgin Media. I can't afford to be fussy as I have a very bad credit score 😭

• 
  Green jello (@Greenje84616605) reported 22 minutes ago

  @biggle1908 I’ve been with virgin media for 15 years now no issues whatsoever other than they cut the power to my old WiFi router which left me with no internet connection at all . They done this because I told them my WiFi box was fine I didn’t need to upgrade. I pay £78 pm just for interne