Virgin Media

Virgin Media Outage Report in Eltham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Eltham come from postal codes SE9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Eltham, Greater London, England 05/30/2025 13:30

May 30: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Eltham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Fulham, City of Westminster, Croydon, Coldblow, Upminster, Islington, East Ham, Leyton, Paddington, Southwark, Dagenham, Harringay and Tottenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomLondon Total Blackout
United KingdomFulham Internet
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    @virginmedia Its just a consistently bad customer experience across mobile, TV and broadband. You CSR tools are archaic and your teams aren't suffucuently trained or empowered. The Virgin way died years ago.

  • LiamYulhanson Liam Yulhanson (@LiamYulhanson) reported from Islington, England

    @virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia

  • candylion5 Sam Hicks (@candylion5) reported from Sutton at Hone, England

    @virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.

  • NeseCeren Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia Thank u 4 quick response. customer services are aware of the issues. Today I called again for compensation, as I’m spending so much money daily to use mobile & other data. I’ve been forwarded a link to register fault (that is known in postcode area) yet web says no known issues.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @orientalsue @virginmedia This is a scam . Scammers and fraudsters are targeting (by dm) the literally tens of thousands of people who complain re #virginmedia’s appalling service and unreliable broadband / tv on here each hour @virginmedia @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @drewthescrew @richardbranson @virginmedia @Ofcom Agree. To be honest the even bigger issue is the literally thousands of people comparing about #virginmedia every hour on here to no avail.. They don’t care about customers ! @virginmedia

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @reeshashasha @virginmedia My internet and tv is off more than it’s on ...as for their customer services you might as well talk to yourself

  • JannetteMunroM ✨ jannette (@JannetteMunroM) reported from Islington, England

    @JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @AnotherRunHQ @virginmedia Same in London sw5. They won’t even acknowledge the issue

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Amberjohill @virginmedia Same problem in sw5 . Good luck asking them for help ! They don’t care !

  • NeseCeren Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia And I love (!) how you still say “if” I qualify for compensation... we have no internet since tuesday.. The issue is known. Your colleague mentioned “an intermittent loss” and suggested I should reboot every 2 hours and hope that I’m connected for minutes in btw.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    @jackthorne @genevievebarr @BBCScotland Hello @virginmedia NOW your service is bad and your programme guide is totally wrong. Good job I knew #TheAccident was really what was on at 9pm.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia Nope but your call centre and engineers told me that a ‘laser part’ needs replacing in Earl’s Court square sw5. They also said 500 homes are affected. Can’t tell me when it will be fixed. Problem ongoing for 3 weeks @ofcom

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.

  • NeilRAndrews EU (@NeilRAndrews) reported from Islington, England

    @virginmedia no telephone service here, please advise. Central London

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • themotablogger Masaeb Ahmad (@themotablogger) reported

    @virginmedia This is ridiculous!!! Same issues daily- no faults on the line- just called the help line and automated message and test the cut off!!! Why is this so rubbish???

  • kel2404 Kerry Ryan (@kel2404) reported

    @virginmedia day 5 of shoddy service had a few days fine now bad again...neighbour entering week 5 of no service at all... kids on summer holiday hope we will be getting a reduction on our bill!

  • OutOfContextMul Stephen (@OutOfContextMul) reported

    @virginmedia can you ******* sort your **** customer service out. You’re so ******* infuriating I can’t even describe it

  • mrdeeds888 Mr Deeds (@mrdeeds888) reported

    @virginmedia I have looked at the faults page and there wasn’t anything that has fixed the problems. I have rebooted it several times. Sometimes it works fine and other times it doesn’t work or keeps dropping out. What should I do now? This is not what I pay for.

  • the_hyper ⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦 (@the_hyper) reported from Croxley Green, England

    @virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??

  • beau_left 🙉🙈🙊 (@beau_left) reported

    Internet and TV down again @virginmedia. Second time in four days 😤

  • Only_I_am_V Vee 🎱🦔🍒🦊🍋🦕🐳🍇 (@Only_I_am_V) reported

    @UpstartThunder @virginmedia I have messaged neighbours with virgin media. Their internet is slow too.

  • SnoChiMinh Snow Chi Minh (@SnoChiMinh) reported

    @virginmedia I’ve unplugged that & plugged in the new one. It has had a red light on for 40 minutes & nothing is happening. There is no HDMI lead, so how does it connect to tv. Your lack of human involvement on actual service is ridiculous.

  • StevieRyan14 rocket_the sprocker (@StevieRyan14) reported

    @virginmedia Yes I have. it’s doing my head in… I need ti check my contract yet I can’t login

  • keithacollyer Keith Collyer 🇺🇦 (@keithacollyer) reported

    Congratulations @virginmedia, what was supposed to be a transfer to a new address seems to have cancelled my service