Virgin Media Outage Report in Eltham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Eltham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of Westminster, City of London, Coldblow, Hackney, Southwark, Paddington, Islington, Carshalton, Sutton, Dagenham, Bromley, Poplar and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia Not sure what this will do. There has been regular outages in the area for over a week. Your call centre told me today that this should now be fixed and will not reoccur. We will see if this is the case when the service eventually returns.
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Maria Marchant, MBACP
(@lovetosleepy) reported
from
Bromley, England
@virginmedia No. Nothing. There never is. It’s become part of life but it’s really not good enough. I can see from other customer complaints that I am not alone.
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Ayako
(@Ashirane) reported
from
Camden Town, England
@virginmedia it’s been three days we’re experiencing broadband and TV service. People are working remotely and heavily rely on the virtual communications!!!
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again. Really is an awful service. Your status page is not in real time as i speak to your operators who confirm an outage but your status page says everything is fine
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@chrisjrob @virginmedia I really took great exception to wasting my time with the guy on the phone who would not go ahead and cancel and kept blatantly ignoring me when I told him I wasn’t giving him any information about my movements or reasons for cancelling
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Janine Moulton
(@Janine_Moulton) reported
from
Walthamstow, England
@virginmedia Their customer advisors give the wrong information and there is no accountability. The absolute worst disgusting unprofessional and unhelpful customer care and service.
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia any issues in Bexleyheath, DA7. No internet. Disappeared at 12:30 today
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Jaimin
(@_Jaimin_) reported
from
Wandsworth, England
Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful service.Shocking speeds wireless and wired.Never used to be as bad as this. Will be asking for an early ter- mination to my contract as I am not even getting the promised minimum speed.
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.
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Janine Moulton
(@Janine_Moulton) reported
from
Walthamstow, England
@virginmedia absolutely the worst and most unprofessional unhelpful and disgusting company when it comes to customer care and service
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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𝖘𝖍𝖔𝖗𝖙 𝖐𝖎𝖓𝖌 🦖
(@boilourdenim) reported
from
East Ham, England
@virginmedia haven't had internet for a couple of hours and your website sends me round in circles, please help.
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.
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Jaimin
(@_Jaimin_) reported
from
Wandsworth, England
Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful server. Shocking speeds wireless and wired. Never used to be as bad as this. Will be asking for an early termination to my contract as I am not even getting the promised minimum speed.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@spenge74 @virginmedia Cheers. Downloading tgAt now. At my last place I had BT and no issues but when I moved no phone line so went str8 to virgin but somedays it’s real slow. Driving me to drink 🤣🤣🤣
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I spoke to someone on the actual day but they were not very helpful. As stated before this cable has never been an issue before. I can only assume that when neighbours were weeding area where my cable runs that may have accidentally lifted it.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia It’s kinda Improved. But when paying for M350 fibre broadband plus 2 boosters...I don’t expect this to happen. I just came from BT & not once in 3 years with them did I have any system issues nor need boosters
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Keith
(@keith319) reported
from
Camden Town, England
@virginmedia Would have been useful a week ago, but as of now, service is as it should be. Been very patchy over the last week though, so don’t know what’s causing this.
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Phoebe
(@phoeberodwell) reported
from
Islington, England
@virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Osborne
(@TerryOs33681821) reported
@virginmedia @TheBHF @O2 To be fair defibrillator great idea, but I'm having to right this as your customer service department has to be the worst ever, I've an over heating hub 4 which needs replacing and nobody wants to help, I can't even get someone to let me leave
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Kevin O'Hara
(@Kevin_OHara76) reported
@virginmedia The problem should have been identified well before I was disconnected and this information passed to me. If I had known this, I would have cancelled the order and remained with my previous provider. I have already had numerous verbal and written apologies which mean nothing!
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They're all awful
(@whari74) reported
@ColinBrazierTV My elderly mum is with @virginmedia She accidentally clicked on a button in a marketing missive which signed her up for Sky Sport. I contacted them within hours & asked them to cancel. They are doing that but still charging her a month's fee for Sport. Money-grubbing.
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Sameer Khan
(@Asifkhan2k4) reported
@virginhelp @Charmanduhhhh @virginmedia Kindly resolve my issue .I called many time to your customer agent they un experience worker in working ur systems. I have issue Is that I remove contract with in cooling period . I return ur equipment
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Diane Curtis
(@dicurtis46) reported
@virginmedia He probably did bit what a terrible length of time to wait!
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Craig Forman
(@Forman5Craig) reported
@virginmedia Completely wrong. Virgin Media have taken the money from my account but have not activated it with @netflix . This is an absolutely disgraceful service. Virgin Media have just lost a customer. Poorest service I have ever experienced
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Graham Smith
(@Grmbles) reported
have really enjoyed how often @virginmedia have called me as a valued customer to ask if i want to pay more (almost twice as much) for my internet connection than a new customer. really makes me feel very valued.
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Peter Colvin
(@colvin_peter) reported
@virginmedia Yep, unplugged them and back in a few times. Currently just have 1 plugged in to get it going first. It has a slow blinking light. I changed the SSID and password on the hub 5 to match the hub 3 it replaced.
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ItsN1Y4Az
(@its_N1Y4AZ) reported
@virginmedia Okay I've done it and the speeds are still really slow is anyone going to fix it? We're spending so much money and we're not even get the speeds we're paying for. To even tweet this, I'm having to use my mobile data because the Wi-Fi is really slow