Virgin Media

Virgin Media Outage Report in Bexleyheath, Greater London, England

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The latest reports from users having issues in Bexleyheath come from postal codes DA7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bexleyheath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bexleyheath, Greater London, England 11/07/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bexleyheath, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Newham, Hackney, Ilford, City of Westminster, Croydon, Dagenham, City of London, Brentwood, Romford, Barking, Beckenham, Islington and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomNewham Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bexleyheath, England

Latest outage, problems and issue reports in Bexleyheath and nearby locations:

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).

  • juliecason ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best

  • RyanTring Ryan Tring (@RyanTring) reported from Walthamstow, England

    @virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?

  • harrybilbao Harry Bilbao (@harrybilbao) reported from Poplar, England

    @virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell

  • Karen_1979 Karen (@Karen_1979) reported from Sutton at Hone, England

    Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.

  • Lorrain00085752 Lorrainebarrett1981@gmail.com (@Lorrain00085752) reported from Eltham, England

    @virginmedia Hi why cant we pay our bill over the phone the automatic system not working.

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    Hey @virginmedia, the internet is down again, has been for 8 hours.

  • Maybank1970 Gareth Maybank (@Maybank1970) reported from Camberwell, England

    @virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?

  • harrybilbao Harry Bilbao (@harrybilbao) reported from City of London, England

    @virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?

  • RyanTring Ryan Tring (@RyanTring) reported from Walthamstow, England

    @virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday

  • TonyRoddUK Tony Rodd (@TonyRoddUK) reported from London, England

    Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...

  • TonyRoddUK Tony Rodd (@TonyRoddUK) reported from London, England

    @virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours

  • KikassP CazkikassPhotography (@KikassP) reported from London, England

    @virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE

  • SeetalRihal Seetal Rihal (@SeetalRihal) reported from Ilford, England

    75% of my working from home stress is due to @virginmedia offering the shittest Internet service on the planet

  • MidkentTravel MidKent Travel (@MidkentTravel) reported from Gravesend, England

    @virginmedia Can you please private message me, I have a log on issue.

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia It's working now but was down for 12 hours

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mis_blanco Nomusa (@Mis_blanco) reported

    @virginmedia Thank you. I was on hold for more than half an hour I had to hang up. I will be contacting customer services again tomorrow because there is no way I can afford to pay that.

  • MouLumeL Claire Wanless (@MouLumeL) reported

    @virginmedia Ok - that number also said there are no issues and then hung up.

  • charmi_88 Charmaine Hatch (@charmi_88) reported

    @virginmedia Miss sold products by ‘Luke’ in the SN12 7 area. Over promising and under delivering, obviously saying what he can to rack up the commission!! I recommend this so called ‘deal’ to 3 of my friends - all of us have been left disappointed by this. Awful service.

  • briggsjohn John Briggs (@briggsjohn) reported

    @virginmedia I was advised to ring your support line that just kept saying ‘there was a problem that was difficult but we’re working on it’. Had that for about 2 weeks now. The internet seems more reliable if I unplug the phone, does the router need replacing?

  • doyley14 Mr Doyle presents for you... (@doyley14) reported

    @virginmedia No. Your engineer never supplied an ethernet cable when he set the box up.

  • JamesTurner37 James Turner QC (@JamesTurner37) reported

    @M1chaelR0bins0n @virginmedia And on those rare occasions when one is able to get through to a human on their “service” line it would be great if that someone spoke English in a way that I could understand.

  • Haffertee Fiona Baker (@Haffertee) reported

    @TlFFS @virginmedia Yeah don’t believe the lies about web chat . Monday they never sent a link until I chased and it was a non active link and now today after twenty minutes of waiting i got told it was down . Couldn’t run a piss up in a brewery

  • bethan_rew Bethan Rew (@bethan_rew) reported

    @virginmedia why ? the problem is nothing to do with our email account? Our email address is on our account

  • williamdixon6 Bill Dixon (@williamdixon6) reported

    @virginmedia I wanted to stay on my current package but I’m not happy that its increased by £24 per month. If I was a new customer I would only be paying £65 instead of £114 per month. How is that fair?

  • patnagle62 Pat Nagle (@patnagle62) reported

    @DavosLan @virginmedia They left me in the lurch last year with bs that they no longer can operate in my area, horrible company