Virgin Media outages and service status in Bexleyheath, England

Problems in the last 24 hours in Bexleyheath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bexleyheath, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Newham, Waltham Forest, Southwark, Hackney, Poplar, Dagenham, Romford, Barking, Bexleyheath, Orpington, Welling, Bromley, Gravesend, and Grays.

City	Problem Type	Report Time
Ilford	Internet	1 hour ago
Ilford	Internet	15 hours ago
Newham	Internet	16 hours ago
Waltham Forest	Internet	16 hours ago
Southwark	Internet	23 hours ago
Waltham Forest	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bexleyheath, England

Latest outage, problems and issue reports in Bexleyheath and nearby locations:

• 
  Mark Catchlove (@markcatchlove) reported 6 seconds ago from Ilford, England

  @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 4 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Ben Rogers (@eviemae239) reported 6 minutes ago from Sutton at Hone, England

  @virginmedia wi-fi down yet again for about the 5th time this week. Constantly going down over last few weeks as well, absolute shambles.

• 
  Khaled Miah (@Khaled_Miah1) reported 9 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Befitat50 (@befitat50) reported 12 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Andrew Colman (@scuttyoftheyard) reported 14 minutes ago from Ilford, England

  @virginmedia And now the service checker doesn't seem to be working either....

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 17 minutes ago from Sutton at Hone, England

  @_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.

• 
  Elmarie Hahn💙 (@elmah69) reported 24 minutes ago from Ilford, England

  @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 28 minutes ago from Sutton at Hone, England

  @virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 29 minutes ago from Sutton at Hone, England

  @virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me

• 
  Nick Miller 🇺🇦 (@NickMillerUK) reported 30 minutes ago from South Ockendon, England

  @virginmedia It’s everything downstream of the LAN ports, so wifi on the box is on and working but all his wired network is offline. I have asked him to check all the cabling to make sure it’s all connected.

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 34 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 37 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 41 minutes ago from Sutton at Hone, England

  @MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia

• 
  David Ball (@dicksielives) reported 44 minutes ago from Romford, England

  Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.

• 
  Derrick Brown (@DerrickSWB) reported 46 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Michael James Weaver (@Weaverfooty14) reported 50 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Andrew Battle (@andy_s_battle) reported 54 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Claire Champion (@Champion3Claire) reported 56 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  marksonofjohn (@marksonofjohn) reported 57 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keystonecop (@1030pa) reported 8 minutes ago

  @melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem

• 
  Richy (@MTFC_RIch) reported 11 minutes ago

  @OliverGMcManus @virginmedia Happened to me a few yrs ago. We had 3 wks outage, which they said was due to a part failing and would take 3 wks to get a new part. Left as soon as contract up and found a deal less than half what they were charging for same service

• 
  Nathan B. Evans (@nbevans) reported 12 minutes ago

  @BenZaranko This is just how network operators roll now in hyper-consumption economies I saw a Reddit thread the other day where one guy had ended up paying Virgin Media £130/month just for basic cable broadband. Just because he hadn't challenged any of the price increases for 3 years.

• 
  Pickle (@PickleSchmickle) reported 12 minutes ago

  @virginmedia I’ve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesn’t exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someone’s attention? #virginmedia

• 
  🇬🇧🇨🇳🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Inforder) reported 13 minutes ago

  @OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.

• 
  Simon (@cleggy1966) reported 26 minutes ago

  @virginmedia Yes. Because there was still an outage in the area, you cancelled the appointments. My issue was separate to the outage, but apparently you just cancel any appointments when there is an outage, irrespective of whether the issue relates to it or not. Madness.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 28 minutes ago

  @London_W4 The trouble is that O2 are now in bed with Virgin Media, who also have dreadful Indian 'Tech Support', who can't sort anying out and just read from scripts. Like many companies these days, if you can even find a phone number, they just give loads of messages, telling you to go to their website. The UK could do with a dose of American style customer service!!

• 
  Dave Banks (@DaveJBanks) reported 30 minutes ago

  @virginmedia what's the problem and how long is the fix likely to take please? (LE8)

• 
  SP1CYGAMIN (@SP1CYGAMIN) reported 32 minutes ago

  @virginmedia hi, my wife is struggling to access her account, she's tried resetting her password and whatnot and still can't get into her account, any help with this would be appreciated, thank you

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 33 minutes ago

  I think the @virginmedia customer services agents are like computers rather than human beings they are unable to have any conversations and comprehend on what is being said to them by a human being. They are working from a script and are unable to deviate from a script.