Virgin Media Outage Report in Bexleyheath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Bexleyheath come from postal codes DA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bexleyheath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Barking, Islington, Hackney, Ilford, London, West Malling, City of London, Brentwood, Shoreham, City of Westminster, Croydon, Newham, Romford, Harringay and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 Barking |
Internet | |
| Islington |
Wi-fi | |
| Hackney |
TV | |
| Ilford |
Internet | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
-
Gary Thompson
(@goonergeek2000) reported
from
Grays, England
@virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell
-
chibievil
(@chibi_evil) reported
from
Camberwell, England
@virginmedia I been sitting in live chat all day wanting to downgrade cos they are are upping prices again and haven’t been able to talk to any one ugh this is stupid I just want someone to help me geeeeeeez
-
𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.
-
Steve
(@MFC_Steve) reported
from
Romford, England
@virginmedia so Virgin is a media company that is uncontactable by Phone, email, Twitter and message service. Who on earth would trust them with their business if they can’t manage themselves
-
Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I spent over an hour on hold today trying to speak with someone about cancelling. I ended up having to put the phone down. How an earth can I cancel my contract if the only way to do it is by calling and you don’t answer the phone?!
-
𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
-
DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
-
nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
-
Lourdes Marenco
(@lourdesmarenco) reported
from
Camberwell, England
@benchappers83 @virginmedia Unacceptable! Fight them, this can’t be right. They can’t do whatever they please. Change provider if your rights as customer are not respected.
-
Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
-
PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
-
Steve
(@MFC_Steve) reported
from
Romford, England
@virginmedia Do you know your phone lines are down ?
-
Kos Skassis
(@lonewharf) reported
from
Crayford, England
@virginmedia 2 hours of no broadband. Got text to say services back up. Its now gone offline again, but your service status says everything is fine in the area 😞😞
-
Glyn Shimell
(@Shims_g) reported
from
Bromley, England
@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
-
IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
How do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.
-
Steve
(@MFC_Steve) reported
from
Romford, England
@virginmedia Hi - I am trying to get into contact with you but the phone line is dead and you are not answering the message service. How can I speak to someone ?
-
Stephen Ball
(@stephendball) reported
from
Camberwell, England
@virginmedia @nikkijcar Answer me for god sake! Do you think maybe when your existing customers are using your “moving home” service they might be busy oh I don’t know... moving home? So don’t have time to wait around for your engineer 90 minutes after their appointment?
-
Louise
(@Punkyfsh) reported
from
Eltham, England
@virginmedia broadband been down for hours. Can’t get through on the phone, can’t book an engineer online. Status says no known issues. Not sure what else to do?? SE18
-
Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@stephfriend_ @virginmedia It’s infuriating. They deliberately make you phone as the only way to cancel, then just leave you on hold
-
Kos Skassis
(@lonewharf) reported
from
Crayford, England
@virginmedia I have no broadband service, in DA7 area. Is there an issue in the area.?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jackie
(@haywooddev) reported
@virginmedia The first complaint is closed already
-
Tuggah
(@Tuggah4) reported
@Abanoubmh lucky as ****, virgin media is a curse.
-
Garry Fitt
(@garry_fitt) reported
@virginmedia I have also been promised 2 manager call backs but never received any Clearly my custom means little to virgin?
-
Villidren
(@villidren) reported
@virginmedia I just spoke to a customer service member who told me that the "service request" date was more of an estimation than an actual appointment. Is this the case? I wss expecting it today but obviously that has not happened. Though I was assured tomorrow.
-
ʎpuɒ 🇺🇦 🦚 All Leeds aren't we‽
(@bothberie) reported
Did the Sky TV person just say that Raph was out because of a "COVID injury"? Surely she didn't say injury. I was watching on my phone (damn Virgin media not working) and wasn't sure. #LUFC
-
Peter Simon
(@petersimonw5) reported
@virginmedia ever since you made ‘improvements’ on 7th March in W5, there has been no broadband after 7pm. What on earth is going on with your service?
-
Adam Parylak
(@parylak_) reported
@virginmedia yep, “issues in your postcode”. probably seen this message more often than not over the last two months, how many goes do your engineers need?
-
Paul Sapsford
(@PaulSapsford1) reported
@virginmedia We are having a problem with our virgin media remote and need it replacing , how do I arrange this ?
-
Georgia
(@LaydeeGx) reported
@virginmedia Not only that the sales man is a pest!He’s rang my other half up trying to get him to not cancel on behalf of his mum and even when he’s said no he’s ignored that and went to his mums to try persuade her not to cancel it the day after! How can i make a complaint about this
-
Jackie
(@haywooddev) reported
@virginmedia Yes please. I am sorely disappointed by the lack of understanding and service.