Virgin Media Outage Report in Bexleyheath, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bexleyheath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bexleyheath, England
The most recent Virgin Media outage reports came from the following cities: Newham, London, Ilford, Southwark, City of Westminster, Westminster Abbey, Croydon, Hackney, Islington, Waltham Forest, Dagenham, City of London, Tower Hamlets, Poplar, and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Wi-fi | 2 hours ago |
|
London
|
Total Blackout | 4 hours ago |
|
London
|
Total Blackout | 7 hours ago |
|
Ilford
|
Wi-fi | 7 hours ago |
|
London
|
Internet | 9 hours ago |
|
London
|
Internet | 9 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Mamba 〽️🦋 (@imbranzo) reported from Bromley, Englandholy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Chris 🏳️🌈🇪🇺 (@strutcakes) reported from Lambeth, EnglandCalled Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Going for Gold (@Gold_Accounting) reported from South Ockendon, England@itvnews please help. @virginmedia refusing to prioritise an 87 year old with a heart condition who needs a 24/7 phone line for her Emergency button a priority. Refusing to send an Engineer for ANOTHER 6 days.
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, EnglandListening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔
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Going for Gold (@Gold_Accounting) reported from South Ockendon, EnglandSHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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Going for Gold (@Gold_Accounting) reported from South Ockendon, England@BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.
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Mira Burton (@MiraBur44156853) reported from Tottenham, England@virginmedia It's ok for now but evenings are the worst.
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Poplar, England@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, EnglandI called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.
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Tomasz Rykała (@tomaszrykala) reported from London, EnglandWow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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Mira Burton (@MiraBur44156853) reported from Tottenham, England@virginmedia It went down about 45mins ago again and came back about 20mins later.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Garth (@Bronzey101) reported@blackcabfairy @virginmedia I was the same but they did not hang up, another person come on the phone and I had to repeat my whole story again to him. It always costs time and money with @VirginMedia. For such a large global company their website is amateurish and customer service on the phone is no better.
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Aurimas J (@AurimasJ26) reported@virginmedia Hopefully they dont hang up again. Not very good training if their natural reaction is to hang up.
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Alice Hexter (@alice_hexter) reported@virginmedia My mum 88 received a letter regarding her complaint because it’s 8 weeks old. Today you message my brother ? telling her to call you re complaint on your never answer 0345 454 1111. Just more crap service
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craig duda (@craigduda1) reported@virginmedia still no resolution to the issues, cheers kids are crying
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Tim (@timpav7) reported@ChrisEvangelou @virginmedia Absolute shite chris. Can never find anyone and then they’ll tweet u in 3 days asking if u still need help.
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Aurimas J (@AurimasJ26) reported@virginmedia More resets, allegedly a note in my account if i have the same issue again then an engineer will be sent out. Not much faith in these resets.
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Katy Blay (@littlekatyb) reported@virginmedia just been told our package will now be going up to £97 a month! Been a customer from the beginning and cannot get anyone in the phone to discuss and cannot change online . Sky is now looking like the better option unless a discount can be offered. What do we do?
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spokey wheeler (@spokeywheeler1) reportedCan someone tell me how to close my @virginmedia account? I am completely astounded as to how difficult that is. Help!!
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mark lowden (@lowden_mark) reported@virginmedia wish to cancel my services but phone numbers to contact your self's are not working
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The Plumber (@jewishplumber) reported@virginmedia Will some kind person who is able to sort faults please contact me. After 2x engineer visits, hours on the phone, promises of call backs that never occur, including no response from your online form for well over 2 weeks!