Virgin Media Outage Report in Bexleyheath, Greater London, England
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The latest reports from users having issues in Bexleyheath come from postal codes DA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bexleyheath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, Lewisham, Croydon, Hackney, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Coldblow, Gravesend, Holborn, Dagenham, Beckenham and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Holborn |
Total Blackout | |
| Poplar |
Wi-fi | |
| London |
Internet | |
| Lewisham |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Renee Doegar (Cohn)
(@ReneeDoegar) reported
from
Lambeth, England
@virginmedia wifi down in Brixton (SW2). It says you’re not getting it fixed until tomorrow?! Any chance it will be done sooner than this? It’s a pretty vital resource for many of us right now!
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia @virginhelp my other half has had 2 phone calls this morning saying our internet/router will be going down in 4hrs as we need a new box or router? Is this genuine? Also any chance some1 will come back to link us up to our own connection and not next doors?
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Renee Doegar (Cohn)
(@ReneeDoegar) reported
from
Lambeth, England
@niamhskinner @virginmedia Unfortunately it’s still out in SW2 for me. The time they are suggesting a fix keeps getting later and later. I have no idea how big of an issue it is, but it’s taking a rather long time to repair!
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Cameron
(@camjwall) reported
from
Lambeth, England
@virginmedia No, unsurprisingly almost 48 hours later the issue is resolved. Would have been nice to receive some communication. Can you provide details on compensation arrangements.
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
I’ve had awful internet speeds for a couple of weeks from @virginmedia . (<10MB on a 200MB plan) Their call centre has said this is due to an upgrade that will take a week to complete. Which ISP do I move to?
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Karen Louise 💙💞🌈🙏
(@chinaheart7) reported
from
Dartford, England
@Matthew_Wright @virginmedia Go to BT. Never had any BS from them.
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@HavocTechie @virginmedia Thanks. Router has been rebooted and factory reset. I installed a wired Lan in lockdown 1 to solve poor wifi but unplugging that switch and going straight into the router doesn’t work either. Now no service at all. 😩Again.
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.
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Renee Doegar (Cohn)
(@ReneeDoegar) reported
from
Lambeth, England
@virginmedia Yes there’s been an issue logged in SW2 since yesterday morning at 11. Any idea how serious an issue it is?
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia I need to be able to speak to someone in the uk about an elder vulnerable person who is without service. please advise.
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VanHowe
(@howedali) reported
from
Lambeth, England
I am trying working from home however there is no internet service in SW9 0RH from yesterday morning, that’s a shame @virginmedia @Virgin !!!!
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Keith Barr
(@KBHeadteacher) reported
from
London, England
@virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@BruceBa06826486 @virginmedia Why would virginMedia CEO hire the bullying to treat the customers like this ?!
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia Oh good just thought it was a strange one as I’m pretty sure you’d email/text that kind of information. Any news on the other issue mentioned?
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Shane Patrick Cullinan
(@musofunk) reported
from
Lambeth, England
. @virginmedia you need an honest statement about the situation in South London now. For lonely elderly people to lose TV for 2 DAYS is isolating & cruel when it’s possibly the only company they have. Do better. Communicate. Be honest. Get a resolution. #virginmedia #London
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia Certainly, but I would prefer not to in open messages for obvious reasons. Suffice to say, old, ill, no service, cancelled appointment by text.
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia hi team, after the latest router update, none of the devices in the house can hold a consistent signal, constantly getting full signal with an exclamation (!) - any ideas on what's going on?
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devanHD
(@devanHD) reported
from
Lambeth, England
**** #virginmedia No Broadband, No Tv and No Landline #SW2. Been an hour already, sort yr **** out or lose another 200,000 customers this quarter! Up To You!
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The Wing Commander
(@philipwallingon) reported
from
Sutton at Hone, England
@virginmedia Eventually. I had to ask to talk to customer disconnections before I got a satisfactory response. Technician will call on Wednesday which in fairness is probably as quick a box in the post but with the benefit of a human touch.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Brown
(@j_michaelb) reported
Hi @virginmedia - is there are problem with services in Carlisle? No TV (error code WO2) or wifi here.
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Shannon Conroy
(@shantravers) reported
@virginmedia only had our hub installed today and as soon as it was were told we wouldn’t get signal in our living room and would need to order a booster. Spent the last hour trying to order one and can’t? App not giving option despite showing ‘poor’ signal!!?!?
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Mark Douglass
(@Markmdd) reported
@SuperRetroid @virginmedia Seems to be down everywhere mate, supposedly until 12.40am 😑
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Alan Manyo
(@MManyo83) reported
@virginmedia lol.....yes ive done everything the issue is on your end because its happening to ALOT of people
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San17
(@San17travel) reported
@virginmedia I believe she has tried that but without success as the customer service representative do not seem to understand the problem. Surely there is one person who would be happy to help? Otherwise it is simply anonymous and not helpful.
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Me
(@AwwwwSheeit) reported
@virginmedia Wi-Fi on the underground doesn't work. Fails to work regardless if I choose my mobile provider/use my virgin account. Error returned mentions SSL_Invalid (certificate invalid)
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Ste Alderson
(@Salderson91) reported
@j_michaelb @virginmedia Also got this issue
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Dane B.
(@Vikingr88) reported
@virginmedia It is connected wirelessly, whilst I understand best speeds are almost always achieved via ethernet, 200kb/s wirlessly is really a poor rate to be regardless. Unreal. And fyi, it still hasn't downloaded. It has been downloading since 0915 today and still not even halfway!
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Paul Gaines
(@Relentless555) reported
@SuperRetroid @virginmedia Just fininshed on phone with Virgin, says outage covers carlisle area and will be fixed by 12:40.....
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Gale
(@votergal1) reported
@virginmedia Hi, I have seen multiple tweets to yourselves concerning the area of Carlisle, if you search “virgin media Carlisle” on twitter you will see numerous tweets to yourselves. This does not seem to be something I can resolve on my end, but a wider issue on Virgin Medias end