Virgin Media outages and service status in Bexleyheath, England

Problems in the last 24 hours in Bexleyheath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bexleyheath, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, Beckenham, Poplar, Southwark, Hackney, Ilford, Welling, Bromley, Newham, Dagenham, Orpington, Barking, Gravesend, Tower Hamlets, and South Woodford.

City	Problem Type	Report Time
Waltham Forest	TV	20 hours ago
Beckenham	TV	1 day ago
Poplar	Internet	1 day ago
Southwark	Internet	2 days ago
Poplar	Internet	2 days ago
Southwark	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bexleyheath, England

Latest outage, problems and issue reports in Bexleyheath and nearby locations:

• 
  anne hill (@gorgeousuk) reported 1 minute ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 5 minutes ago from Romford, England

  On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 6 minutes ago from Sutton at Hone, England

  @virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working

• 
  Helen Reihill (@BBLn15) reported 13 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Claire Champion (@Champion3Claire) reported 17 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 19 minutes ago from Sutton at Hone, England

  @_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.

• 
  Tim Hyson (@timhyson) reported 20 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Wesley Dolly (@wesleyddolly) reported 20 minutes ago from Ilford, England

  @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

• 
  Mark Connolly (@macon1375) reported 21 minutes ago from Crayford, England

  @virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined

• 
  Helen Reihill (@BBLn15) reported 23 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 24 minutes ago from Sutton at Hone, England

  @virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters

• 
  marksonofjohn (@marksonofjohn) reported 30 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 31 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Andee Byford (@BobCratchitt) reported 32 minutes ago from Romford, England

  @virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests

• 
  Andrew Colman (@scuttyoftheyard) reported 47 minutes ago from Ilford, England

  @virginmedia And now the service checker doesn't seem to be working either....

• 
  hippychic (@Keldavey) reported 48 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Helen Reihill (@BBLn15) reported 48 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  anne hill (@gorgeousuk) reported 51 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 51 minutes ago from Sutton at Hone, England

  @virginmedia 9/ speak but he kept interrupting me. He had no help for me for having no internet for 6 days. He kept sighing and refused to put me through to anyone who could offer anymore help.

• 
  travelling Adam (@TravellingAdam) reported 53 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🚩महाकाल 🚩आशीष हिंदू राष्ट्रवादी (@ASHISH_RAJPUT22) reported 7 minutes ago

  @VirginMediaIE please I have DM you but I am now harrased due to virgin media delay and bill generation to money in form of bill This way customer in Ireland won’t prefer Virgin media Connecting with customer care 30-45 mins waiting time and still no solution to customers

• 
  Peter Carr (@PeterCa35536841) reported 13 minutes ago

  @djspeedy34 @virginmedia Don't, I did it 2 months ago & now lose wifi every night from 10pm until 6am. 4 engineers checked the issues, still there

• 
  Ben C (@BenChubb4) reported 15 minutes ago

  @virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system

• 
  Stu Plays XD 🎮 (@StuPlaysXD) reported 18 minutes ago

  @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

• 
  David Whiteside (@yardley_canary) reported 19 minutes ago

  @virginmedia are in top 3 worst companies I've ever had the misfortune to deal with. They may even be top. Rude, expensive, evasive, and unreliable. What started as a simple investigation into switching for cost reasons has now made me resolute in my decision! Disgusting!

• 
  Irvine sparrow (@IrvineSparrow) reported 20 minutes ago

  @virginmedia so I’m trying to cancel my contract and I’m speaking to Soyinka Sheffield but their English is so bad I can hardly understand them. Apparently she is the only person that can deal with me. Thank god I’m leaving ( well I hope I am ) !!

• 
  Susan Chew (@SusanChew5) reported 28 minutes ago

  @MrAlanGreen @virginmedia Same here, quoted £400 if we leave, but we aren't even getting a service from them, so £400 for nothing

• 
  Gadge (@gadgetweetin) reported 32 minutes ago

  @virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡

• 
  AM (@itsmeitsmeandy) reported 34 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  Paul Matthews (@Pmatthews123) reported 34 minutes ago

  @virginmedia VM r an absolute joke I am trying 2 switch back 2 sky & there is delay with the new broadband but VM won’t allow me 2 cancel the TV part & just keep broadband till sorted (end of my contract) & going 2 charge me ridiculous amount of £ - WONT EVER B HVING VM AGAIN