Virgin Media Outage Report in Bexleyheath, Greater London, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bexleyheath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bexleyheath, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Ilford, Southwark, City of Westminster, Westminster Abbey, Croydon, Hackney, Islington, Waltham Forest, Dagenham, City of London, Tower Hamlets, Poplar, and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 11 minutes ago |
|
Newham
|
Wi-fi | 3 hours ago |
|
London
|
Total Blackout | 5 hours ago |
|
London
|
Total Blackout | 8 hours ago |
|
Ilford
|
Wi-fi | 9 hours ago |
|
London
|
Internet | 10 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
-
Jess Gamble (@_jessgamble) reported from Lambeth, England@virginmedia the service has dropped a few more times since this morning but is currently back on. it has now dropped over 5 times today, and it takes over 15 mins to be connected again
-
Emma Burnell (@EmmaBurnell_) reported from Walthamstow, EnglandDear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.
-
Mitsuya Fujimoto (@fujimotomitsuya) reported from Tottenham, England@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
-
N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England@ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐
-
James Dawes (@jim_dawes) reported from London, England@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
-
N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England@virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐
-
The Misadventures of Stevie P (@superpaddiepads) reported from Bromley, England@bywarner @Jenn7_4 @virginmedia Their customer service has always been appalling. Hence why I’ll never use them for anything again.
-
Mike Fuller (@ninepine) reported from Ilford, England@virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??
-
James Meredith (@Jamesmeredith) reported from Camberwell, England@virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.
-
our kid (@Moonchester999) reported from Islington, England@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
-
Jay (@skip_0889) reported from Lambeth, England@virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail
-
N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England@virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.
-
Charlie Egan (@charlieegan3) reported from Islington, England@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
-
Ridhima Tomar (@Ridhima88) reported from Bromley, England@virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts
-
Scott Jackson (@AViTSCJ) reported from Gravesend, England@virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬
-
Dave Taskis (@FatherFantaskis) reported from Romford, EnglandHey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.
-
Christopher Calvert (he/him) (@XtopherCalvert) reported from Tottenham, England@virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?
-
N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England@virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...
-
Kathryn Bowers (@kathrynahedrick) reported from Ilford, England@virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.
-
M&R (@MZRAJIB) reported from Poplar, EnglandJust honest advice please never us @virginmedia #virginmediadown 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Glenn Robbie Roberts (@meansy73) reported@virginmedia Completely down. Solid green at the top flashing green at the bottom. Website say’s estimated back on line tonight at 2120.
-
Rajiv Shah (@itsRajivShah) reported@virginmedia Exactly the same. Was refused an engineer because they couldn’t complete diagnostics… because the connection was down
-
Antonia Jackson (@jackona80) reported@virginmedia I did that last time; not only did it not work, but I lost all my (useful) browsing history, (including my Wordle stats 😭). Is there no other fix?
-
larry gomez (@lg3807) reported@virginmedia If your online complaint is not working, remove it or put a notice.
-
Yvette (@Aliceshackles77) reported@virginmedia The service status tells me sorry we are having issues try again later. Yeah same problem mate
-
Shannon Shiell (@ADSZumbaGlasgow) reported@virginmedia regretting leaving Sky already! Stone walls means connectivity issues. Promised an extender on subscription - none came . 3-5 wait so ring doorbell inoperable leaving me vulnerable to bully next door. 2nd extender request will take me past cooling off - v sneaky!
-
ScooT Aka Scott (@MusicScott96) reported@virginmedia I need desperate help and I can’t get through on the phone . My Dog ate my remote and need a replacement can you guys help?
-
imster (@immyp52) reported@virginmedia Yes he did am not happy about this poor customer service
-
Glenn Robbie Roberts (@meansy73) reported@virginmedia That I will be sent a text with a link that tells me it’s not working.
-
Kevin Haresign (@KevinHaresign) reported@virginmedia I took a new contract out which includes Netflix. I have tried calling to resolve this, WhatsApp and other means and am still being let down here two months in. I am very disappointed sadly.