Virgin Media Outage Report in Bexleyheath, Greater London, England
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The latest reports from users having issues in Bexleyheath come from postal codes DA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bexleyheath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Ilford, London, Newham, Southwark, City of Westminster, City of London, Hackney, Waltham Forest, Islington, Poplar, Harringay, Brentwood, Dagenham and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully
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Captain Zongo
(@CaptainZongo) reported
from
Croydon, England
@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.
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Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@MickHarkin8 @virginmedia Not talking about a new customer.
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia 2/2 you be able to supply a service at a later date.
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Peter Boxer
(@peter_boxer) reported
from
Croydon, England
@virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.
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Kyle Simon Fair
(@KyleFair1985) reported
from
Romford, England
@SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@virginmedia 4o mins into watching #AStarIsBorn and there's a problem with my mates connection on her media box... Sort this 🤬 out.... grumpy is an understatement.) Lucky there's wine or you could have 3 pissed off ladies calling you waiting to be next for the next hour!!!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
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Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
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Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@virginmedia never use #virginmedia constantly shafting us for money for things we haven’t agreed to. 4 months in a row, 4 different things. Now denying conversations happened and won’t recall recorded calls. Disgusting for a 15yr customer.
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shell Bryson
(@shellbryson) reported
Of course my @virginmedia broadband goes down. 3 minutes before a zoom meeting & with my daughter at home sick watching Netflix. The down side of working from home 😔
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{ 🎭 }
(@AghaFahad_) reported
@VirginMediaCorp It’s been one hour trying to connect to virgin media Customer services continuously music is being played. I am not able to work today because internet is down. Feeling soo stressful I have missed my meetings
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Alicia-Khalia
(@alicia_khalia) reported
@virginmedia my tv services are not working... again. Stuck on 1 channel and cannot use the guide. Cannot change channels. And yes I’ve turned it on and off again... 3 times.
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Lucy WCarrick
(@LucyWCarrick) reported
@virginmedia this is my fourth consecutive day of trying to cancel my new package. Been transferred around departments, no one can “help” - hours of time on hold and still not sorted. Can someone contact me please? Are you doing this on purpose?
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Davo
(@alb1on68) reported
@virginmedia Same message 2 days running.. “outage to be fixed by 3 pm “.. your service is a disgrace @virginmedia
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KATIE 🦩
(@ktpolloway) reported
@virginmedia No, I want a direct number to speak to someone or the executive team please. I do not have time to sit on hold for an hour!! Honestly, for such a large reputable company I am disgusted how poor the customer service is! We have wasted enough time trying to contact you !
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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HarryDachy
(@DachyHarry) reported
@virginmedia Nothing else will change. Then my mothers box stopped working, she is 88, there’s a pandemic she is cannot watch her Favorite TV channels. Last night the lady on the phone said she had to take away the fast broad band and put back the slow one......
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Matt Dickinson
(@mattd1981) reported
@virginmedia Yep... your code of practice!!!! My code of practice is to get an issue resolved straight away. Not wait 8 weeks in the hope that the issue will go away.
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Vimal
(@Vimal48695300) reported
@virginmedia No. I've been "accidentally" disconnected since the 3rd. Virgin media were supposed to reconnect me within 48 hours. I'm on the 6th day without internet. Absolutely appalled at the service. Spent hours on hold and wasting time away from working. Completely fed up.