Virgin Media Outage Report in Bexleyheath, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bexleyheath come from postal codes DA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bexleyheath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Hackney, Croydon, Islington, City of London, Ilford, Waltham Forest, Dagenham, Dartford, West Malling, City of Westminster, Southwark, Tower Hamlets and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Newham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Sarah Garfinkel
(@DrSFink) reported
from
Islington, England
@virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Although your Aim is not to deliver a shockingly bad customer experience it’s what your customer services team are only capable of delivering... repeatedly... can you put in a request to get me a call back or give me a postal address as this may be quicker to put In a request.
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#LondonNetworker
(@LondonNetworker) reported
from
Walthamstow, England
Virgin MEDIA down again!!!! @virginmedia
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Charlotte Hall
(@Lotster911) reported
from
Tottenham, England
Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone
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TxDxE
(@OfficialMrMac) reported
from
Romford, England
Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband
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Christopher Tulloch
(@VillianComplex) reported
from
East Ham, England
I thought BT were bad but damn @virginmedia is seriously awful.
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katie
(@Katiewrightt1) reported
from
Croydon, England
@virginmedia waited 25 minutes before I got through and then your unfriendly staff member hung up on me whilst ‘searching for information’ 🤨🤨🤨. My internet never works and I’m getting 0 help....
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Mr Digital Panda
(@MrDigitalPanda) reported
from
Lambeth, England
@virginmedia got a message to say it was fixed but my internet is still down Fault Ref: F007494959 This
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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Steven Hunter
(@sculptorini) reported
from
Eltham, England
Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint
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Mike Oxmaul
(@SharifOmar3) reported
from
Hackney, England
@virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK
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🥴
(@iamkingkyla_) reported
from
Croydon, England
@virginmedia can you fix your WiFi I’m actually sick of this rubbish
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2Ø2Ø
(@ellisdawg) reported
from
Hackney, England
@gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤
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積ん読
(@GeirGulbrandsen) reported
from
Poplar, England
@virginmedia Just to let you know, as most evenings streaming video (even low-res) is really bad again. I know the product description is "up to...", but as you linked the other day you ha "minimum guaranteed bandwidth" that should be more than enough to watch a little bit of video. Very sad
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rodney Pounder
(@PounderRodney) reported
@virginmedia I am in the midst of your txt service now who have offered me a price 36 pounds per month more than just offered on phone and 57 more than the first person I spoke to your system is a shambles
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James Brogan
(@wingiebadgie) reported
@virginmedia why can this media company have someone at the other end of a phone , O wait they used cheap labour in developing companies and don’t care about there customers. 3 hours still can’t get prob resolved. Sky must love your poor service.
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🇬🇧 FiveStarGer 🇬🇧
(@BritishSeahawk) reported
@virginmedia I have logged a complaint with the agent who gave me spat on my face with that disgusting offer, i have been promised a call-back within 24 hours, if I dont get it you'll be coming to court
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Joseph
(@Joseph76541972) reported
@virginmedia Can I get some help from management
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Steve Ives
(@SteveDPIves) reported
@virginmedia Yes in that it just wasn’t done. Just like cancelling my Sky contract. I rang your CS today and they started the process. I know you say ‘We don’t cancel your previous contract’ but that’s not really much consolation when I was promised your would.
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James Brogan
(@wingiebadgie) reported
@virginmedia anyone know a number that you can actually speak to someone from virgin media…………..! The website is terrible.
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🇬🇧 FiveStarGer 🇬🇧
(@BritishSeahawk) reported
@virginmedia will do, not your fault its your company who lied to me about a major outage in my area
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Heartbroken Leaseholder 💔
(@BristolCladding) reported
@virginmedia We even had a new router delivered and tested. Are you able to help at all? Or are you just going to keep taking our money while providing zero service?
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brian sales
(@salesy07) reported
@virginmedia 2 hours before the europa league final build up and still no tv or internet due to an issue you have been working in all day?? Meant to be sorted by 345 now saying 745??
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Stocks
(@Stocks95147507) reported
@virginmedia @C4Gogglebox @BAFTA Any virgin customers still having the issue of WiFi dropping out , I have been put into 200mb in attenp to keep me as a customer yet still same issue , seems WiFi is unstable , green light flashes on hub ? , Seems virgin maybe aware of an issue , 2hz channel still runs 15mb + ??