Virgin Media

Virgin Media Outage Report in Gravesend, Kent, England

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The latest reports from users having issues in Gravesend come from postal codes DA11 and DA12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gravesend, Kent, England 10/18/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gravesend, Kent, England

The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Gravesend, Romford, Chatham, Gillingham, Upminster, Orpington, Dartford, Sevenoaks, West Malling, Shoreham, Bexleyheath, Basildon and Maidstone.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomDagenham Internet
United KingdomLondon Total Blackout
United KingdomDagenham Internet
United KingdomDagenham Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

  • MSBaptiste55 Mark Baptiste, MBA (@MSBaptiste55) reported from Romford, England

    @Daily_Express WTF, they @virginmedia could have said that when I enquired some time ago today preferring for me to run around in circles. Absolutely Diabolical and Shambolic Service.

  • jgchurchcomms Joe Gallant (@jgchurchcomms) reported from Snodland, England

    @virginmedia 200mb package, as I said. No devices that are actively causing the issue - it’s been happening for some time regardless of what’s connected.

  • NoddyMaccy 👽Dean McFarlane👽 (@NoddyMaccy) reported from Romford, England

    It appears as though @virginmedia #VirginMobile is down. I can’t text or call anyone. 😒

  • jgchurchcomms Joe Gallant (@jgchurchcomms) reported from Snodland, England

    @virginmedia No faults, no. Speed is low on both wired and wireless. Was getting 200mb correctly for the first week of my contract back in September, but issues since then.

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @natjaydee There’s an outage, since about 12:40 this afternoon. I have virgin media business broadband so have been down for half the working day. Not ideal.

  • CounterCultureG Counter Culture (@CounterCultureG) reported from London, England

    @virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th

  • MichaeloooDavey Michael (Burt) (@MichaeloooDavey) reported from Romford, England

    @virginmedia hello, Internet is dropping out a lot down RM124EY Can you check what is happening please :) TY

  • lulaamillss millsey. (@lulaamillss) reported from Basildon, England

    @virginmedia This tells me there is no error. Our internet works when plugged in but no wifi whatsoever! Need this sorted ASAP because clearly the service isnt 'good'.

  • Trathen_T Trathens (@Trathen_T) reported from Crayford, England

    @virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing

  • Fozzie__ Andy Foster 🎣 (@Fozzie__) reported from Romford, England

    Anyone else in romford lost there internet with @virginmedia I have been on hold for 30min to be told it wont be back on till 10th dec, 2wks without internet this is just not good enough they won't let me cancel, staff have been rude, cant get a manager #fuming

  • semcglone Stuart McGlone (@semcglone) reported from London, England

    @virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh

  • LeePatmore Lee Patmore (@LeePatmore) reported from Basildon, England

    It’s a shame @Virgin only look after new customers & punish old customers. One less customer because of New Cystomer deals not available to look after current ones #ShameOnYou #Virgin #Virginmedia

  • Mike__Lloyd Mike Lloyd (@Mike__Lloyd) reported from Sutton at Hone, England

    @virginmedia clearly there is a speed problem with Virgins internet speeds tonight looking at others and i am also having the same sorts of sub 10mbs speeds.

  • GZMTutorial Gizem (GZM Tutorial) (@GZMTutorial) reported from Bexleyheath, England

    @virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.

  • Juliefleur24 Joobs (@Juliefleur24) reported from Sutton at Hone, England

    Fed up that yet again @virginmedia have outages in my area, shown as not working until tomorrow pm ! I’m trying to study but have internet, again

  • alancollinspdb Alan Collins Rosell 🔶️🎗 (@alancollinspdb) reported from Gillingham, England

    It's 11:45. Having been awake until about 6 or so this morning for the election count, my alarm was set for 8 so I could be up in time for the @virginmedia engineer to fix my broadband. They'd be here between 8 and 12 they said. Clock's ticking...

  • GZMTutorial Gizem (GZM Tutorial) (@GZMTutorial) reported from Bexleyheath, England

    @virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • alancollinspdb Alan Collins Rosell 🔶️🎗 (@alancollinspdb) reported from Gillingham, England

    @virginmedia Your customer service is a joke! I've been on the phone over an hour and spoken to 9 different people to be lied to and told the engineer tried knocking and calling my mobile this morning (I've been home all morning but had no one at the door and no missed calls).

  • candylion5 Sam Hicks (@candylion5) reported from Sutton at Hone, England

    @virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • missbear1973 Claire Mcqueen (@missbear1973) reported

    @virginmedia This went on for nearly 4hrs yesterday!!!! Absolutely ridiculous - one single person asked me half a dozen times why I wanted to cancel the service. I have all the messages to send to the national papers and your independent reviewing body! It would need to be nearer 3pm

  • smit316 Steve Austin 316 (@smit316) reported

    @virginmedia FYI the last web chat was a waste of time as I got jo help whatsoever please advise ASAP

  • shaunadennett09 Shauna (@shaunadennett09) reported

    @virginmedia No! Your service is just rubbish

  • ilona29 ilona kaminska (@ilona29) reported

    @virginmedia Also I supposed to receive an email yesterday from the outcome of my complaint from last night but never happened. To even think that I have to call again and explain to another random person making me feel sick to my stomach.

  • Anna89066169 Anna (@Anna89066169) reported

    @VirginMediaIE Most of my house is a WiFi Blackspot I have to keep getting up,interrupting my online work,when I try to call Virgin Media Tecnical help,its 30min to 1 hr wait time to speak Yet Virgin Media have no wait time at all,when it comes to paying bills

  • lauren78x Lauren (@lauren78x) reported

    @virginmedia SORT OUT YOUR **** on off on off on off for the past 2 days

  • communitycoltd Jacqueline O'Meara (@communitycoltd) reported

    @virginmedia please can I speak to a human being about my failing broadband connection- I have been sent on a time wasting exercise downloading apps and connecting with robots who can’t help me

  • JamesMc50748778 James Mccarthy (@JamesMc50748778) reported

    @celticpadraig @greenparty_ie @virginmedia The outcome of the next general election is a minority Sinn Fein government . If as expected Fianna Fáil and Fine Gael lose more seats both parties are going into opposition . It will be a unstable government however Mary Lue and her mouths deserve one spin of how to govern .

  • Londolozi15 Londolozi (@Londolozi15) reported

    @virginmedia your system we’ve just had installed by your engineers does not work. We cannot get help from you on phone or on-line. It’s hopeless. We have no internet. PLEASE HELP 🙏

  • karinelleno Karin O (@karinelleno) reported

    @virginmedia How do I get to talk to someone. The help guides on the page aren't for what I need help for.