Virgin Media Outage Report in Gravesend, Kent, England
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The latest reports from users having issues in Gravesend come from postal codes DA12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gravesend, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Gravesend, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Bexleyheath, Romford, Rochester, Dagenham, Basildon, Orpington, Canvey Island, Welling, South Benfleet, Gravesend, Gillingham, Chatham, Sevenoaks and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| Bexleyheath |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Sean McDonald
(@SeanM_ODP) reported
from
Maidstone, England
1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia I tried again today. After faffing with phone, then faulty website, and back to phone, I eventually found a very helpful assistant who managed to convince me to stay; happily. It was close though, as much room for improvement. Please sort out your customer services & website.
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Gerry
(@guinnessaddick) reported
from
Dartford, England
@thorogodies @Missbwattie @virginmedia We don’t have many problems with ours, surprised you do, as you’re only round the corner, must be a box problem.
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Michael James Weaver
(@Weaverfooty14) reported
from
London, England
@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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Sharon Hills 💗
(@Gertie58) reported
from
Dartford, England
@virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances
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Dr Stower and the Stock Market of Madness 🦍
(@1CreativeRay) reported
from
Wainscott, England
@virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!
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Sharon Hills 💗
(@Gertie58) reported
from
Dartford, England
@virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening
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Nigel Rumsey
(@nigelrumsey) reported
from
Gravesend, England
@virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.
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LES ⚒
(@PL13Les) reported
from
Sutton at Hone, England
What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia Your customer service is the worst I have seen
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment
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Katie Williams
(@katie_2521) reported
from
Wickford, England
@virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help
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Phil
(@feyipuk) reported
from
Crayford, England
@virginmedia Think it's more to do with the upgrade work then; when I select Help from the Help & Settings menu, the screen goes blank. I'm thinking it needs a network connection to work. Any plans for a Hub with built in 02 sim to increase connectivity? Currently hot spotting my phone.
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Richard Noble
(@Richard09499442) reported
from
South Ockendon, England
@virginmedia im trying to sign in to my virgin account says i need to verify username in email i click verify & it says I've already verified username and so the circle of misery begins again, please help & dont say phone virgin as i cant get through or cant understand Filipino!
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Dr Stower and the Stock Market of Madness 🦍
(@1CreativeRay) reported
from
Wainscott, England
@virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Sutton
(@Nicky9588) reported
@virginmedia absolutely awful customer service, wifi probs for 2 weeks. Told yesterday regional fault fixed by 9:30 pm then again today by 2:30pm. Still not fixed … customer service now says no record of our calls and there is no regional fault. Earliest fix Friday!
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Louise 💙
(@lou1875) reported
@virginmedia These checks have been done time & time again as this says no the only answer you ever have is send engineer, despite the fact the engineer confirmed they’ve had lots of calls to the area with same issue, however as the computer doesn’t seem to recognise it’s not taken seriously
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nathan davis
(@withnail69) reported
@virginmedia Hi. I need an existing (ancient and faulty) tivo box replacing pls. Trying to arrange via your online chat but the person keeps just trying to sell me things. Can you help
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Peter Wright
(@PeterWr88005343) reported
@Emma_A_Webb @virginmedia Your best bet is to use "BT" in the future, as there are so many bad ones, including especially "VIRGIN Media," and I am a Cisco engineer. Every provider has to go through BT to connect to BT anyway. You may need to consider it.
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Jonathan Louis
(@jonathanboogles) reported
@virginmedia do you require a serial number for a, broken door cabinet thanks
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John Cosgrove
(@MrJohnECosgrove) reported
@virginmedia what is going on in the L14 area of Liverpool. Issues all day with Wifi and now the TV is down too.
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David Cotton
(@davidcotton1961) reported
@virginmedia You need to collect kit from me. I've given you 2 dates to collect so far and no one turned up. I'm now being charged £40 because of this. It would help if you let me know when you're coming.
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Guy Incognito
(@EdgeGavin) reported
@JefferyBeaker @virginmedia They are so bad, I had the same problems with them left them as soon as I could
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shay 🐺
(@christaIIize) reported
@virginmedia its still disconnecting randomly unfortunately, I work with computer hardware so I've tried virtually everything I can think of and it still randomly disconnects! Happening on two pcs and both computers are wired so wireless isn't an issue
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Craig Molyneaux
(@Cmolyx) reported
hey @virginmedia - im trying to help my next door neighbour who has mental difficulties. His phoneline has gone down, he has no mobile phone to call you or computer to use. I said I would try and contact someone to help. Can you help out please?