Virgin Media Outage Report in Gravesend, Kent, England
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The latest reports from users having issues in Gravesend come from postal codes DA12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gravesend, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Gravesend, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Coldblow, Canvey Island, Basildon, Rochester, Orpington, Maidstone, Chatham, Bexleyheath, Romford, Gillingham, Snodland, Gravesend and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
@virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣
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Karen Holmes
(@Knocker75) reported
from
Dartford, England
@virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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nick longland
(@LonglandNick) reported
from
Sutton at Hone, England
@virginmedia is there a problem with your tv sevice at mo , in SM postcode
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Spencer Carter
(@SpencerSCarter) reported
from
South Ockendon, England
Really shocked, but sadly not surprised, by the service from @virginmedia as an existing customer for many years, I’m overlooked in favour of new ones. No care and lack of customer loyalty. Will be talking about it on my show tomorrow
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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liammwren
(@LiamWren) reported
from
Rochester, England
Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Neil Mead
(@neilmead) reported
from
Gillingham, England
Awful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Saulius Vaiciulis
(@sauliusvai) reported
@beverleyturner @virginmedia I'm about to cancel my one as well. Been playing with them price rises loop for 11years. Canceling on every price rise, then they offer old price for new contract, which try to increase every few months. Clowns
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MeMo
(@MelM1879) reported
@beverleyturner @virginmedia I’ve spent hours trying to cancel due to such a poor service, and been told exit fees well over £200. To leave a service that doesn’t work?? Nuts. I think maybe they are the worst of all providers
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Stealthness
(@stealthness) reported
@virginmedia Yes and No, very inconsistent. The general check for NW1 says no issue, but when checking using my account details, it says there is an issue, and it is complex. This has been going on for the last month.
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Fed Up, and Back...
(@FedUpandBack) reported
@beverleyturner @virginmedia Just had exactly the same from Sky, £9 price hike. They can **** right off!!!
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John Flagg
(@JLFlagg) reported
@virginmedia what a disgraceful company. Monthly bills rising considerably and changing T&C's to prevent being able to cancel with your yearly 'RPI +3.9%' increases from next year. Wonder how many will be sticking with you? I won't be.
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Loomis #VoteAnyoneButLibLabConGreen
(@DrLoomis_innit) reported
@virginmedia @beverleyturner When i had @virginmedia and 💩 Internet speeds I'd ring them up for lolz Once I was told it must be my fishtank causing the issues, not that I had one, then another time it was a wet dog (didn't have a dog) Absolute dog💩 of a provider The tech team are clueless to be polite
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Robin Robertson
(@RobinRo89057616) reported
@beverleyturner @virginmedia Change to Sky I saved over £200 over 6 months with the special offers and no difference in broadband speeds I am a genuine ex customer of virgin media for 8years years just had enough of them
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Luke
(@allen_luke98) reported
@virginmedia @virginmedia in addition I am told I will be rung back but then receive no calls. Customer service is not fit for purpose. What can be done? Incredibly frustrating, it seems as if they don’t care.
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Sonny C 🖖 🏳️🌈🏳️⚧️🇺🇦
(@SonnyC2021) reported
@virginmedia I’m speaking to VM now. If this is not sorted in eight weeks I’ll be making a complaint to the ombudsman.
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vision
(@visionblurr) reported
@virginmedia It’s still giving me problems, I keep getting packet loss when I watch live streams on twitch or play games.