Virgin Media

Virgin Media Outage Report in Gravesend, Kent, England

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The latest reports from users having issues in Gravesend come from postal codes DA12 and DA11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gravesend, Kent, England 03/18/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gravesend, Kent, England

The most recent Virgin Media outage reports came from the following cities: London, Upminster, Basildon, Rochester, Bexleyheath, Maidstone, Dagenham, Chatham, Gillingham, Dartford, Thamesmead, Romford, Welling, Coldblow and Grays.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @virginmedia This was the message at 3.30 I will not be at my desk in a few minutes, do not worry I will pick this up once I am back at my desk, appreciate your patience. At 7.30 say wow long break. And you reply with the standard due to c19 blah blah then back to square one stupid questions

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone

  • OptimiseOrDie Craig Sullivan (@OptimiseOrDie) reported from London, England

    @virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @virginmedia I only wanted a credit which has now been authorised. Shouldn’t have to ask when you know about the fault. Not good customer service you should automatically apply credit

  • walshChanny Channy (@walshChanny) reported from London, England

    @virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!

  • RMJewell Rick Jewell🌹LabourSocialist #ToryBrexit (@RMJewell) reported from Sutton at Hone, England

    @virginmedia Why does your outage check at my address say everything is fine when Virgin Media Most Affected Locations Outage reports and issues in the past 15 days originated from: LocationReports London, England2758

  • _SamButler Sam (@_SamButler) reported from Rochester, England

    @virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @pm1972 @virginmedia I feel your pain so far I’ve waited 3 days just to reset a password to read my mobile bill which I’m being charged for and not having any signal to text or call.😡🤬🤯

  • Pemble93 Stephen Pemble (@Pemble93) reported from Romford, England

    @virginmedia I’m moving house, your telephone message tells me to go online, online tells me to call. HELP.

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia the worst customer service ever!!

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

  • gareth_keen_80 Gareth Keen (@gareth_keen_80) reported from Bexleyheath, England

    @virginmedia @grimegran Would be great if your service could stay connected, drops out numerous times every day

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    No access to the Internet @virginmedia anyone else having problems

  • joana_ferreira1 Joana (@joana_ferreira1) reported from Sutton at Hone, England

    @virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilippaHSmith Philippa Althaus (@PhilippaHSmith) reported

    Appalled by @virginmedia lack of customer care.Paying for a service that is not fit for purpose #daylightrobbery

  • fonejacker123 stefanjmachnik (@fonejacker123) reported

    @virginmedia would seem there is an issue but how long do these take to fix !!!!

  • TheDarktune Craig (@TheDarktune) reported

    @virginmedia Is there an issue with the my virgin media site? I'm trying to log in but it keeps saying "Oops looks like something's gone wrong our side..." I've tried to raise a complaint but not sure if it's gone through.

  • cheney_leigh Leigh Cheney (@cheney_leigh) reported

    @virginmedia I've moved property, no issues with my home service just your customer service staff. What exactly do I have to do to speak to a manager

  • bayiusnha Aisha✨ (@bayiusnha) reported

    @ajnabiyyah @virginmedia Hope the issue gets resolved soon

  • janewalsh47 Jane Walsh (@janewalsh47) reported

    @virginmedia No they did not I am still waiting to have this sorted i am due a refund no help cannot speak to anyone and again today more money was taken

  • Bourb76 Georgina Z (@Bourb76) reported

    @virginmedia broadband has gone down, can’t check service status, the page just disappears. Checked down detector, no issues reported!! 😡😡

  • JAMESbiff JAMES DEWHURST (@JAMESbiff) reported

    @virginmedia Had my new contract cancelled. Twice. Not been informed just waited home for the new phone to arrive to finally call them to be told it isn’t coming. I then get told they should of called me least twice so when asked call log they never sent and said only rang once. It’s terrible

  • ben_smithynffc Ben Smith (@ben_smithynffc) reported

    @virginmedia No problem atleast i get a reply this time I've also replied

  • tee_444 Tina Robinson (@tee_444) reported

    @virginmedia so called and spoke with a helpful gentleman, but due to cancelling my tv package I had to be transferred to customer relations. This person didn’t have my details and said would call me straight back l. This was 25 minutes ago!!! #poorcustomerservice