Virgin Media Outage Report in Gravesend, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Gravesend come from postal codes DA12 and DA11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gravesend, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Gravesend, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Coldblow, Dagenham, Basildon, Upminster, Welling, Longfield, Maidstone, Romford, Grays, Orpington, Chatham, Bexleyheath, Gravesend and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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J
(@Jay_Hul) reported
from
Crayford, England
@AJB1976 @SartorialThug @virginmedia The TiVo box is piss poor for WiFi. I bought my own router and access points and I’ve just renewed. Never had an issue with them and no way do I want BT again
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia No issues
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Not working
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@_jemjem_ @virginmedia It’s a disgusting service , and to think you’re a key worker working with elderly and it like @virginmedia don’t care
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
Sorry to let you down guys @virginmedia just take our money but won’t provide a professional service
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@virginmedia your service is beyond a joke. WiFi doesn’t even reach the garden or the 1st floor. Can’t wait to cancel this shit joke of a service.
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Even my tv buffers it’s terrible
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
**** Virgin Media, ruined my film
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia It’s saying no know problems in area but just dropped a zoom call and my partner is a key worker for age uk , this is soo not cool
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Ben Cox
(@Coxy009) reported
from
Basildon, England
@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LesleyMcIntosh
(@LesleyjMcIntosh) reported
@virginmedia awful customer service! Repeated rescheduled installation visits. Was meant to be tomorrow after a month of waiting and was told today it won’t be going ahead and it’ll be another month! Still waiting for a manager to phone me back. I will be going elsewhere
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claire lewis
(@claire_rlewis) reported
@virginmedia @itsmeAlexVega In contract and Virgin won’t release me even though they’re not fulfilling their side of contract to provide me with a service. DO NOT USE @virginmedia they obviously have a serious issue they’re unable to rectify
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Dale Jewitt
(@PterodacDale) reported
@virginmedia back again. Finally had an engineer come to install new box. No actual install done as I didn’t really want it in the first place but took the box and told I can just connect via WiFi for on demand and Netflix etc. That’s not working. Rang to try and sort… 1/
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James Brown
(@JustNice89) reported
@virginmedia Yes I have. I had this issue previously and it was then resolved. Please advise further.
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Yash Ranade
(@yashranade) reported
@virginmedia But your team is unreachable. I have been trying every day. Do you expect us to spend our work days waiting for 3-4 hours just to speak to customer care?
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Barrie Tynemouth
(@BarrieTynemouth) reported
Day 7 no broadband: lunchtime, package from @virginmedia hurrah. Open package; wrong power supply 🤬 Each time you ring the help line you have to go through all the options wait 10 mins for router to restart unsuccessfully before being able to talk to someone - useless setup!
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Chris Fairhurst
(@ChrisFairhurst7) reported
@virginmedia Yeah I have used this numerous times and there is never a problem… but only a TV problem in the area which there isn’t..
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Linzi Mackie
(@LinziMackie) reported
@virginmedia Does this mean some technician was given feedback? I stressed in my conversation that the complaint was NOT about VM staff but about poor signal, strength and overall service. I am often without reliable services for days at a time and have received a penny in compensation
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Linzi Mackie
(@LinziMackie) reported
@virginmedia This ISNT acceptable. I’ve been having these issues since I “upgraded” to 360. It just doesn’t work and my complaint has been ignored
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Louise Mitchell
(@mitchelllou) reported
@virginmedia my son has been trying to cancel student house broadband since July - spent hours on phone - had been told it was cancelled but direct debit still being taken.cancelled by letter but no contact - too scared to cancel direct debit for credit score ££££ out of pocket ?