Virgin Media outages and service status in Gravesend, England

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gravesend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gravesend, England

The most recent Virgin Media outage reports came from the following cities: Canvey Island, Romford, Dagenham, Sevenoaks, Gravesend, Basildon, Chatham, Bexleyheath, Rochester, Wickford, Welling, Orpington, Gillingham, Longfield, and Dartford.

City	Problem Type	Report Time
Canvey Island	Internet	11 hours ago
Romford	Internet	3 days ago
Dagenham	Wi-fi	3 days ago
Romford	Internet	4 days ago
Sevenoaks	Internet	4 days ago
Gravesend	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 5 minutes ago from Sutton at Hone, England

  @virginmedia 1/ I've been without internet access since last night. I called this morning at 830 and did reset as told, didn't work so was told it'd be passed on to network engineers and they'd get back to me if it didn't come back on within the hour.

• 
  Michael Jones (@mikej2504) reported 6 minutes ago from Walderslade, England

  @virginmedia When I am advised by City Fibre when the service is going live I will then choose an alternative supplier all of which will be cheaper than Virgin and then advise when I would want your service disconnected

• 
  Pippa Crowther (@getpipfit) reported 7 minutes ago from Sutton at Hone, England

  @virginmedia we have had no Internet or TV since yesterday afternoon/evening. Service checker seems down and unable to log into my virgin media as just spins or says unavailable SM1 1RB please advise.

• 
  ⚒Mark Sands⚒ (@marksands69) reported 8 minutes ago from Rainham, England

  Anyone still having broadband issues with @virginmedia

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 12 minutes ago from Sutton at Hone, England

  @virginmedia Yes I have chased and chased and spent 4 hours today on WhatsApp, no advise just can't help because I have outstanding bill....no the line isn't active because it was ported over to Community Fibre on 8th July

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 16 minutes ago from Sutton at Hone, England

  @virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me

• 
  Michael Jones (@mikej2504) reported 25 minutes ago from Walderslade, England

  @virginmedia offers social tariff of £12.50 for 15mb which is slow. Better option almost anyone with BT £12.50 for 36mb and Vodafone £12.50 for 38mb. Virgin also has £20 for 54mb but is higher price than most others offering same.

• 
  David Ball (@dicksielives) reported 25 minutes ago from Romford, England

  Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.

• 
  Gingerbread Man (@bigben9696) reported 29 minutes ago from Rainham, England

  @virginmedia no Internet and the website down....have you tried turning yourself off and on again?

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 31 minutes ago from Wainscott, England

  @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

• 
  Lisa Philpott (@Lisa2672) reported 36 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 38 minutes ago from Sutton at Hone, England

  @virginmedia 9/ speak but he kept interrupting me. He had no help for me for having no internet for 6 days. He kept sighing and refused to put me through to anyone who could offer anymore help.

• 
  Paul Dwyer (@pauldee74) reported 39 minutes ago from Grays, England

  @virginmedia hi nope just saying unavailable at this time which is no help! working all week so now have to plan to work from home incase the update is its coming tomorrow!!! was all going good just yodel a nightmare! when there updated at 21.15 last night it said 15.00! so lied there!

• 
  Phil (@feyipuk) reported 43 minutes ago from Crayford, England

  @virginmedia Think it's more to do with the upgrade work then; when I select Help from the Help & Settings menu, the screen goes blank. I'm thinking it needs a network connection to work. Any plans for a Hub with built in 02 sim to increase connectivity? Currently hot spotting my phone.

• 
  grizzly_gooner (@GoonerGrizzly) reported 44 minutes ago from Thundersley, England

  @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 48 minutes ago from Romford, England

  Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

• 
  Sharon Cooper (@vamplady35) reported 49 minutes ago from Gillingham, England

  @jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment

• 
  Mark Connolly (@macon1375) reported 50 minutes ago from Crayford, England

  @virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!

• 
  Richard Noble (@Richard09499442) reported 51 minutes ago from South Ockendon, England

  @virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the £100 credit that you also promise? Thank you.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 52 minutes ago from Sutton at Hone, England

  Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Hobbs (@obbsie) reported 7 minutes ago

  @AEthelswin @virginmedia Ah. Thanks. Trying to speak to customer service. Been three hours now.

• 
  CaperZz (@zZrepaC) reported 8 minutes ago

  What ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia

• 
  Paul Caley (@PC_ale) reported 8 minutes ago

  @virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!

• 
  🌸Anne-Marie🌸 (@Anne_Marie_2) reported 11 minutes ago

  @SkyNews He’s the equivalent of Virgin Media Customer Services, he’s going to have to be ousted out unceremoniously, lanced like a growth only to be replaced by another globalist traitor

• 
  CaperZz (@zZrepaC) reported 13 minutes ago

  @virginmedia what ******** is going on, i have neen on hold for 1 hour an then the bot tells me there is 177 minutes wait an puts the phone down! Whatsapp chat doesnt work nore webchat an also ZERO info from socials on what is going on!!!!!!!

• 
  Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported 13 minutes ago

  @virginmedia On pushing the private message button nothing happens. I'm trying to give 30 days notice to remove Sky Sports and TNT Sports. Your service has been so appalling today I'm considering leaving altogether.

• 
  Rab A (@Rab75A) reported 15 minutes ago

  @virginmedia is there a outage in KA3 area of Kilmarnock

• 
  Neil Randon (@NRandonFactor) reported 16 minutes ago

  Virgin Media broadband has been down all morning. Tried twice to speak to someone but held in queue for now more than three hours. Utterly useless @virginmedia

• 
  billy winter (@billywi56359173) reported 16 minutes ago

  @virginmedia too busy money grabbing working through bots instead of getting real people to support your customers with actual help, fed up of trying to explain to a robot what’s going on

• 
  Peter mcclurg (@peter_mcclurg) reported 19 minutes ago

  @virginmedia Can you sort the Intermittent connections in ML5 North Lanarkshire of Scotland area please. Utter garbage customer service. Two hours and still no call answered. 28 years a customer and definitely no more when renewal is due.