Virgin Media outages and service status in Gravesend, England

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gravesend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gravesend, England

The most recent Virgin Media outage reports came from the following cities: Wickford, Basildon, Romford, Grays, Chatham, Dagenham, Dartford, Gillingham, Orpington, Bexleyheath, South Benfleet, West Malling, and Canvey Island.

City	Problem Type	Report Time
Wickford	Wi-fi	24 hours ago
Basildon	Wi-fi	3 days ago
Romford	Total Blackout	4 days ago
Grays	TV	5 days ago
Chatham	Internet	6 days ago
Dagenham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 2 minutes ago from Sutton at Hone, England

  @virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working

• 
  Going for Gold (@Gold_Accounting) reported 3 minutes ago from South Ockendon, England

  SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days

• 
  Michael Buckley (@MikeBuckley2) reported 6 minutes ago from Gillingham, England

  @virginmedia I am trying to access live chat as I have blackspots in house and would like WiFi boosters from Virgin. I have 200 Mbps but am getting only 20mbps in bedroom. Cannot find live chat on sites other than loads of help pages. Really frustrating

• 
  Alan Ferrari (@ferrari1fer86) reported 9 minutes ago from Romford, England

  @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

• 
  grizzly_gooner (@GoonerGrizzly) reported 14 minutes ago from Thundersley, England

  @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

• 
  grizzly_gooner (@GoonerGrizzly) reported 18 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 19 minutes ago from Sutton at Hone, England

  @virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 19 minutes ago from Sutton at Hone, England

  @virginmedia 1/ I've been without internet access since last night. I called this morning at 830 and did reset as told, didn't work so was told it'd be passed on to network engineers and they'd get back to me if it didn't come back on within the hour.

• 
  Paul Dwyer (@pauldee74) reported 19 minutes ago from Grays, England

  @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

• 
  Robert Smith (@RobertSSmith66) reported 20 minutes ago from Sutton at Hone, England

  Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 25 minutes ago from Sutton at Hone, England

  Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?

• 
  Anna Thurman (@AnnaThurmanLDN) reported 28 minutes ago from Bexleyheath, England

  @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 38 minutes ago from Romford, England

  Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 42 minutes ago from Sutton at Hone, England

  Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

• 
  Going for Gold (@Gold_Accounting) reported 48 minutes ago from South Ockendon, England

  @BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.

• 
  Sharon Cooper (@vamplady35) reported 51 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 53 minutes ago from Sutton at Hone, England

  @virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password 😢 A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 54 minutes ago from Romford, England

  @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

• 
  Mark Gould (@yiddo71) reported 56 minutes ago from Rainham, England

  @virginmedia what is going on with broadband not working in ME7 area?? Cannot access website either so unable to check status…

• 
  Nancy S (@mizznansea) reported 59 minutes ago from Aveley, England

  So trying to cancel @virginmedia services and the stalling tactics being used are not cool. If customers want to leave they have every right to do so. Let them go.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen B 🥀🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 2 minutes ago

  @Lewis_BGA @BBCBreakfast Virgin media did the same. The call centre was in Wythenshawe Manchester. Now it’s in the Indian subcontinent. OH had a mare as our e mails crashed. Lovely young woman but SO hard to understand. Also AGES trying to get through to speak to a human. Customer service is dead

• 
  Richard Bignell (@NothingLane) reported 4 minutes ago

  @trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.

• 
  Jeff Brattan-Wilson (@brattandeaf) reported 4 minutes ago

  @Si_Vargeson @virginmedia We also are having issues with them. We are new customers and I can confirm that we regretted already and we haven’t even moved properly yet and unlikely it won’t be solved until mid Aug! Thinking about moving to Virgin Media? DONT DO IT!

• 
  Success W Lewis (@SuccessWLewis1) reported 11 minutes ago

  @Pirat_Nation @virginmedia has been having issues all week. Can't turn on or off my smart light, can't download or play anything online. All I can do is play some old DVDs and Games on disk.

• 
  Sammo (@redmollster) reported 14 minutes ago

  @virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?

• 
  Phil Rogers (@PhilRogers57) reported 16 minutes ago

  @trapdoor456 @virginmedia Been with YF from when it was BRSK , no problems re service & if there is maintenance planned you get plenty of notice,Virgin have got too big for their boots,always putting up prices for a Sketchy service,I was with V for over 15 years went to them re pricing not interested

• 
  Jeremy Darby-Fox 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@FoxJereny) reported 19 minutes ago

  @virginmedia any chance you might actually get the internet working in Didcot anytime soon? Been several days now. Estimated fix date keeps being pushed back. Getting ridiculous now. It’s not cheap paying our bill for no internet

• 
  Craig McArdle (@HoMcArdle) reported 20 minutes ago

  Absolutely no ***** given @virginmedia India and Malaysia are your only options as a customer. Poor people having to deal with vm ****** policies. FYI if you make more than one complaint about the same issue, they close the previous ones as resolved. They simply disappear.

• 
  (((Evs))) (@Tory_Brexit69) reported 22 minutes ago

  @virginmedia broadband is not working in Greater Manchester area. Never buy broadband from Virgin Media. Top tip. 👍

• 
  MugsyLeeds (@mugsyleeds) reported 25 minutes ago

  @virginmedia hi. Can you advise why my internet is so poor at 5 York House Leeds LS28 5DE?