Virgin Media Outage Report in Gravesend, Kent, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Gravesend come from postal codes DA12 and DA11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gravesend, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Gravesend, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Orpington, Chatham, Swanley, Romford, Maidstone, Bexleyheath, Gillingham, Grays, Dartford, Basildon, Gravesend, Rochester and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Dagenham |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
-
Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
Can anyone tell me why @virginmedia upload speeds are so slow? Downloads are fine but 10Mbs is ridiculous cw my friend's @BT network.
-
FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄
-
Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
-
Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia Yes I have but the download speed is fine. The problem is that you peg the upload speeds down to 10mbs. We used to get that over copper cables. It's time to step it up a notch.
-
Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!
-
Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia To be fair, the TV is better via Virgin and download speeds are good too (most of the time) but you fall down on broadband reliability, upload speeds and landlines costs.
-
Terry 🦇🦒🦁
(@TerryF1010) reported
from
Bexleyheath, England
Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun
-
Antony Collett
(@heyitsant) reported
from
Maidstone, England
Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
-
Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I think she was recording a fault as far as I could make out due to her poor English
-
Nick Bultitude
(@bultifish) reported
from
Gravesend, England
Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.
-
James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.
-
Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia 100mbs download is fine, but 10mbs upload is silly in this age. It's too slow for uploading to YouTube.
-
Yasir (￣(工)￣) Khan
(@yas326) reported
from
Sutton at Hone, England
@virginmedia It just says, it looks like you are having trouble connecting
-
190Colditz
(@190Colditz) reported
from
Sutton at Hone, England
@virginmedia The Broadband is down in our postcode. Your fault system says there is no fault and asking each resident to log a call out which is nonsense. DM me and I’ll give you full postcode so you can sort it out.
-
Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
-
matt
(@briggsym) reported
from
Wickford, England
@virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.
-
Sue Groves MBE
(@SUEG46) reported
from
Rochester, England
@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
-
Rohan Seal
(@Rohanseal221B) reported
from
Maidstone, England
@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
-
Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Anne-Marie Matthews
(@annemazvamp) reported
@virginmedia service has been abysmal, 50% of the time cannot get Wi-Fi upstairs. Despite numerous engineers coming out all confirming the BB speed being excessively low & replacing cabling outside, there has been an open job to replace wiring indoors since Oct 20. From disgruntled customer
-
Eldarioth
(@eldarioth) reported
@virginmedia tested and no problems found. Am sat at Pc now. So where do we go from here please fella? AS I say, its not just my PC, its laa devices randomly drop off net. So I know its not the PC itself.
-
Ma93
(@Mark80679424) reported
@virginmedia Thanks for the response, the attached seems to be happening most days on at least one of our devices. I disabled channel optimisation on my hub which seemed to help a small amount. Do you have any other suggestions as its becoming really frustrating
-
Richard Eaton
(@RichardEaton10) reported
@virginmedia Sat in a new property waiting for wi-fi installation from 8am-1pm. No show from you guys? Care to help please? That's 5 hours of my life I won't get back where I could have been working...
-
🌚
(@VintageBrowne) reported
@virginmedia after having terrible internet service for the past week I just spoke to one of your advisors who hung up on me. Trash customer service!
-
Future Self 🪐
(@futureselfhouse) reported
@MrJamieJamal @virginmedia Makes me reconsider being their customer! But surely this will trigger a response from the @virginmedia social media team who will step up to assist.
-
perfectly flawed
(@shadiaraja) reported
@virginmedia no net yet again. Customer service is non existent. Ask the same questions and dont ever finish a conversation. Joke of a company;
-
Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
@virginmedia I am in contact with them now and hope I receive a resolution #CustomerService #problemsolving #virginmedia
-
Steve Hewitt
(@stevehlondon) reported
@LondonMarathon Good luck getting through to @virginmedia for help!
-
Sean
(@Premium_Sean) reported
Any danger of @virginmedia answering the bloody phone!!! How on earth can you report anything... Stop telling me via the service checker all is OK, when it's isn't.. Trying to work, home school when the Internet drops off every 20mins is no ideal