Virgin Media Outage Report in Orpington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, London, Southwark, City of Westminster, Tower Hamlets, Greater London, Poplar, Camden Town, Croydon, Carshalton, Mitcham, Newham, Islington, City of London and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| Paddington |
Wi-fi | |
| London |
Wi-fi | |
| Southwark |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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CJ
(@ZJM_331) reported
from
Islington, England
@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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marksonofjohn
(@marksonofjohn) reported
from
Camberwell, England
@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Beth
(@bethcanadian) reported
from
Lambeth, England
@virginmedia I came home to it working so whatever you did to fix it, thank you!
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Mitzy
(@mihaialaci) reported
from
Poplar, England
@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.
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Kerry Vaughan
(@Boubs1985) reported
from
Addington, England
Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
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Lusitano71
(@Lisboadolphin71) reported
from
Camden Town, England
@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Stephen Champion
(@Champs707007) reported
from
Bromley, England
@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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AJ
(@appariciojunior) reported
from
East Ham, England
Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maxie ☃️❄️🎄
(@maxie1068) reported
@Oscarmeg @virginmedia @OfficialPDC No TV channels FY4 area.....absolute joke, now saying will be 29th December before issue is fixed..No TV over Christmas!
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Paul Dawson
(@PaulDawson1701) reported
@virginmedia Yes I’ve spoken with your customer service team but they aren’t able to sort anything until the fault has been rectified
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RUNDMC
(@drkcmpbll) reported
Honestly can't believe how much @virginmedia is letting me down. 23/12 no broadband. Service update says it'll be fixed by 12pm 23/12, then pushed out to 12:25am 24/12. Now showing 12:00pm 24/12. I guarantee no one is out working to resolve right now. Down tools.
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Daughter of the king ✝ the lion 🦁 of judah✝ 🕊
(@lovemojo1991) reported
@virginmedia yet again WiFi not working....shocker
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G D ‘Peng’ 🔥🔥😁
(@gazbill61) reported
When is the tv coming back on for Fy3 7df, its been off for 3hours 30mins now #notconnected://www.virginmedia.com/help
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Oh This Bloody Computer
(@OhThisBloodyPC) reported
@RobLainton @virginmedia Virgin grew by buying cable TV co's with incompatible systems, like a first draft Frankenstein with parts supplied by Noah. Once it had deceived the market over its 'State of the Ark' systems, admitting its problem was never an option. So it must lie, damn lie and advertise
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Nitin Sinha
(@thenitinsinha) reported
@VirginMediaIEPR I have been trying for last months and 10 days to get connection. Although wiring is done , your system shows broadband not available . My property manager has mailed as well . This is pathetic customer service . @virginmedia
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G D ‘Peng’ 🔥🔥😁
(@gazbill61) reported
@virginmedia **** service, no television Fy3 7df(which I pay for!!), no communication, freeview here I come #notconnected
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Alan AB 🗣🎙
(@AlanAudioMan) reported
@virginmedia Yep. Checked it twice...like Santa. Nothing in email, to which I'm now on hold to the 'Tech Team'. 57 minutes on a call, still waiting for a resolution. #Grinched
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JosephRichard
(@19JRT93) reported
@virginmedia Thanks for reply. We have already called repair team, they were unable to help and then informed us that we would be at least 5 days without TV. So that’s the entire Christmas holiday without TV. They’ve been with VM for over 10 years and never had service this bad.