Virgin Media Outage Report in Orpington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Poplar, City of Westminster, Bexleyheath, Newham, Croydon, City of London, Southwark, Islington, Camden Town, Orpington, Streatham, Barking and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Paddington |
Wi-fi | |
| London |
Wi-fi | |
| Poplar |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
-
Deborah Holland
(@holland2702) reported
from
Camden Town, England
@virginmedia No fault listed. As stated this is a long standing issue.
-
360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days
-
Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.
-
alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia It's the router signal is not strong and stable enough as have had several engineers here and they have said the same so lots of money for poor service :-(
-
Spice Adams 🇬🇭🇳🇬
(@AlmightyUncle_) reported
from
Lambeth, England
@virginmedia hi I have an issue and no one is answering my call
-
Mr Digital Panda
(@MrDigitalPanda) reported
from
Lambeth, England
@virginmedia got a message to say it was fixed but my internet is still down Fault Ref: F007494959 This
-
Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓
-
davep
(@g_davep) reported
from
Croydon, England
@charley_ellx Best advise change provider virgin media has outsourced its call centre and those idiots in India don’t know how to solve the problem
-
brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Why is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.
-
Greg Phillips
(@bingosbadingos) reported
from
City of London, England
@virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.
-
360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
-
davep
(@g_davep) reported
from
Croydon, England
Is anybody experiencing poor service from virgin media
-
Darren Tobin
(@nerrad1964) reported
from
Crayford, England
@virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.
-
Sarah Garfinkel
(@DrSFink) reported
from
Islington, England
@virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.
-
Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
-
Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
-
Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄
-
Steven Hunter
(@sculptorini) reported
from
Eltham, England
Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.
-
Emma Cooper
(@emcooper2) reported
from
Tandridge, England
@virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding
-
Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Horner
(@tomhorn3r) reported
@virginmedia Sorry, just to update you, having spoken to my neighbours they are also having the same problems. Are you able to arrange for someone to look into this please?
-
Lee
(@eekamouse5) reported
@virginmedia i cancelled my service and sent my kit back on 2nd Nov, but you just taken another month's payment! Can i have that back, pls? Trying to contact you with no success. I'm now GMT+10, so calling a struggle. Is there email?
-
Phil Spatcher
(@molealmighty) reported
@virginmedia To be honest that is a pathetic offering for a company that suggests it is a communication company. Your way or the highway. What if someone has not got a pc or laptop? Awful and could do a lot better #virginmedia #poorcustomerservice #VirginNonComm
-
Daniel Fellows (He, Him, His) 🇬🇧🏳️🌈💪🏿
(@danfellows) reported
@Adam_W_Gordon @virginmedia Its an interesting business model to a) ignore customers b) stop them using the service they've paid for.
-
Tom Horner
(@tomhorn3r) reported
@virginmedia There were apparently two issues, which I received a text to say they were resolved, but I’m still getting the timeouts. Postcode is LS158EE
-
Emma💕
(@EmmaEmmahmed) reported
@virginmedia your chat service is appalling nearly 3 hours to sort out a sim?????? Seriously thinking of cancelling the whole account🤬🤬🤬🤬🤬
-
Its_RichJ
(@ItsRichj) reported
@virginmedia your customer service is terrible. Spoke to about 10 advisors. Spent 6 hours on the phone in 3 days. To repeat the same information over and over. 2 complains later. I'm told I'm being charged more due to your new terrible deal with @O2 #missold #badcustomerservice
-
Oli T
(@QuadError) reported
@virginmedia And before you tell me to call in again, just like they kept doing, that's the issue: I'm deaf, that's not currently possible for me.
-
Phil Spatcher
(@molealmighty) reported
@virginmedia Still leaves me with a poor service and nowhere near good enough. This is first time I have contacted support and it’s an awful experience so far. #virginmedia #poorcustomerservice #VirginNonComm
-
Mayo Banjo
(@MayowaBanjo) reported
@virginmedia has the most terrible internet out there. Avoid like the plague.