Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, City of London, Orpington, Poplar, Streatham, Newham, Croydon, Barking, Paddington, Welling, Islington, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your contact us chat service online isn't working either!!!!
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🔥Jon Connor (No not that one)
(@realjonconnor) reported
from
Islington, England
@virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Supposed to have a 350 meg line. We get speeds of 20 Meg. The router keeps freezing. The router doesn’t reach all the rooms in the house. Internet connection drops regularly. Basically anything that could go wrong does. Terrible.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I don’t need the app. I know there are black spots as I no signal in certain rooms. Are you trying to wind me up. As I have already said I am leaving. Direct debit has been cancelled and I have notified you in writing via this channel as no other way to contact you
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Dean Callan
(@DeanCallan) reported
from
Camberwell, England
@virginmedia Every night I lose internet, I might just stop the direct debit and see how long it takes you to fix that?
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Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia worst service now. Paying for a TiVo box and have had no wifi or TV working for nearly 9 months now. Have tried a booster now cannot get through to cs.
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Your broadband is terrible. I am suppose to have 350meg and it is under 20 on speed test. Your customer service team are incompetent at best. Being told I was being put on hold while they try and sort the broadband out and the agent never came back and didn’t call me back either
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Terrible. Please have someone call me so I can leave as I have wasted 1.5 hours on hold trying to get through to do this
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I have been a long time customer. Is this the service you offer?
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave. This is not just a one off. We have had these issues for months and your customer service is terrible as well. So I have had enough
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave
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Adam McIlrick
(@adammcilrick) reported
from
Camden Town, England
Hey @VirginMediaCorp and @virginmedia ... we waited for your engineer today - rearranged work schedules/meetings. Nothing. No call. No text. No email. No show! DM for our remedy number - this is absolutely #atrocious #customerservice. The #complaint will be escalated if no reply.
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Everything. Broadband is terrible. Slow. Unreliable. Your customer service is terrible. I am cancelling the direct debit now. I was on hold for over 1 hour trying to leave
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Rob Green Jnr
(@rob_green86) reported
from
Poplar, England
@virginmedia Yea I do that and it says to reboot my Hub 3. Which I do and then get 15mb for 2 mins and then back to 4mb. Can you please DM me with a link to online tech support because I've already wasted 3 hours this week trying to get through on the phone.
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia Is this really the standard of service you think is acceptable
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🦔🦊Johnny1983 🦝🐱 #VirginmediaCustomer
(@JohnnyDude1983) reported
@virginmedia please train your agents to a high standard. I'm sorry to say this. But some of your agents are absolutely awful 😒. Their tone of voice, speaking quietly, cutting me off. Rude etc. The list of issues is endless. I've raised a complaint for the 4th time.
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James Boyle
(@don_felix) reported
@virginmedia There are no issues in the area. I'm sick of this happening. I need reliable internet. I keep having to use my phone data because the broadband constantly goes down. Why would this happen?
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Chapperz 🌱
(@ChapperzTV) reported
@virginmedia Seems to have been good since, but on a separate issue I've noticed that during installation one of the bricks was blown where they drilled into the house. I'm just worried that if this hasn't been sealed correctly, it could start letting water into the property.
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Sarah
(@poisongirlsasa) reported
@virginmedia Fix time is estimated at 22:15
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Sarah Hutchinson
(@SarahHu93145832) reported
@virginmedia I am now. The problem was the form you sent that I could not enter text into
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James Boyle
(@don_felix) reported
@virginmedia I used the link. Are faults in the area virgin specific? Or is it the same for everyone? I wonder if this would carry on happening even if I changed provider due to some technical issue somewhere.
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Sarah Hutchinson
(@SarahHu93145832) reported
@virginmedia I am assuming you can help me no further then and I am still stuck with an unusable phone and only able to speak to you call centre in the philapinnes who can’t/won’t help me?
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NLC
(@dustingknuckles) reported
@virginmedia We have a complaint filed and it is not at all being dealt with or moving in any direction. We are literally going round in circles but Customer Services think the opposite?
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Sir Rover
(@RovahSpam) reported
@virginmedia it's not a connection problem, its a DN settings issue. ive already tried the support site and it didnt help
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Steven Kendrick
(@Kendosteve) reported
Just in case @virginmedia wonder why I'm leaving after 11 years - red is pack loss - despite 7 calls trying to rectify a completely unstable connection. Loyalty rewarded? No way jose, always better off as a new customer so already negotiated a better deal with Sky.