Virgin Media Outage Report in Orpington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, City of Westminster, Croydon, Mitcham, Paddington, Redhill, City of London, Southwark, Camden Town, Islington, Tower Hamlets, Bromley, Greater London and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| Poplar |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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chloe turner
(@chloeturnerr) reported
from
Biggin Hill, England
Can’t believe how awful the service & customer service is at @virginmedia 😡 not one person there can help you!
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!
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Dean Pallant
(@Dean_Pallant) reported
from
Lambeth, England
@ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!
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Sepe_71
(@71_sepe) reported
from
Bromley, England
@aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
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BarryDanser
(@BarryDanser) reported
from
Paddington, England
@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
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stephanie
(@xstephw) reported
from
Bromley, England
Living with bad WiFi is honestly stressful @virginmedia 🙄
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!
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Hadi Taheri
(@persianuk2017) reported
from
City of London, England
@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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Ben Thapa
(@BenThapa82) reported
from
Croydon, England
@virginmedia You don’t provide a service in the property I’m moving to so I had to leave. Soz!
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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MsKartinsWorld🇬🇧
(@flotus1982) reported
from
Bromley, England
@StopFundingHate @TUIUK @British_Airways @NatWest_Help @AskNationwide @coopuk @VisaUK @TalkTalk @TheBHF @virginmedia @VirginHolidays @DFS @pandocruises @SandalsResorts @ImagineCruising @DWP Stop funding hate else you’re losing a customer. Im sure you’re aware there’re alternatives. I’ve abt five bank accounts, I’ve no problem closing @NatWest_Help @AskNationwide.. don’t support a paper that promote hate n bigotry in our society #StopFundingHate
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia @matthewlovett What a poor way to attempt to help the issue - again terrible if not altogether non existent customer service.such a sad state of affairs that you should be one of the biggest players in this country in the commmuncations age - and yet such poor communication skills.
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stalstal
(@Stalstal2) reported
@virginmedia @mallowsw0rld It’s been like this for 2 days now, many others saying longer for them. Sort it out, it’s obviously not a problem on our end with the router or PlayStation itself but something to do with YOU. Fix it
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Liverpool Girl
(@Liverbird_73) reported
@virginmedia I’m going to write to the ombudsmen. This is awful customer service
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morris minor
(@MarkTwenties) reported
@virginmedia ok. I have had it with you clowns. I have tried for 3 days on WhatsApp to cancel the tv service but keep your broadband. Well as the wi-fi never meets the speed that I pay for you can shove that as well. My contract ends in 22 days after over 20 years. I’m gone
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Steve
(@codeminus1) reported
@virginmedia There isn’t a fault, the issue is the current router. I have tested it with a third party AX router on loan and the bandwidth is far greater. So I know the issue lies with current Hub 4
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Steven Woods
(@ste11woods) reported
@virginmedia Issues recording, watching recordings, broadband dropping. Phone signal dropping, losing wages as a result. Can't get in touch with anyone. 3 days to get an answer via WhatsApp. Can't access account to view, ammend or cancel my account. Pretty much everything really.
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Heather Watson
(@penthousechik) reported
@virginmedia It’s saying there’s a streaming issue in the area but the fix is 5th oct 😳
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John Illing
(@frenchjohntanna) reported
@virginmedia I’ve called 8 or 9 times in last six weeks. Apparently the boxes will be delivered 4thOct, but it shouldn’t have been this difficult. Terrible service
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Andrew rollins
(@Rollie11112) reported
@virginmedia Yes there has been it gives 3 different estimates and it could be the 3rd oct before issue is resolved😶😶 paying for a service you cant use.a couple of hours perhaps but when your talking days i think its a bit of a disgrace if im honest
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Rachel buxton
(@Rachel_buxton) reported
@virginmedia is THE WORST internet for every aspect. Customer service is dire, the actual wifi doesn’t exist!!!! I get home and turn wifi off because it simply doesn’t work. Yet no one from @virginmedia cares !!! And yet we must still pay!! #disgustingservice
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Яobin Finnerty
(@9TeenAT5) reported
How is a big company like @virginmedia NOT able to provide their TV service to the entire UK? Especially a suburb of a major UK city! (1)