Virgin Media outages and service status in Orpington, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Orpington, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 6, 9:46 AM GMT+1.
- Internet (66%)
- Wi-fi (16%)
- Total Blackout (10%)
- TV (6%)
- Phone (2%)
- E-mail (1%)
The latest reports from users having issues in Orpington come from postal codes BR6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 6: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Orpington, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Purley, Bromley, Newham, Orpington, Caterham, Bexleyheath, Poplar, Mitcham, Carshalton, Barking, Sevenoaks, Welling, and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 10 hours ago |
|
Southwark
|
Internet | 1 day ago |
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Southwark
|
Internet | 1 day ago |
|
Southwark
|
Internet | 2 days ago |
|
Purley
|
Internet | 2 days ago |
|
Bromley
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia No as I look after an elderly lady with parkinsons on Thursdays which means she doesn't get to get out of the house if I don't see her. So it's booked in for Friday. What help doninhave till then? Or reimbursement? I'm free every day after 3pm & I'm free Tuesday all day
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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Tim Hyson (@timhyson) reported from Bromley, England@virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, EnglandListening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?
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Jay Bourley (@drummerJ83) reported from Sutton at Hone, England@virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandShockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Baz, Wacky worm! (@mobiusb2) reported from Lambeth, EnglandOh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia 1/ I've been without internet access since last night. I called this morning at 830 and did reset as told, didn't work so was told it'd be passed on to network engineers and they'd get back to me if it didn't come back on within the hour.
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Jay Bourley (@drummerJ83) reported from Sutton at Hone, England@virginmedia Hi. Have no wifi (green light) and despite rebooting several times have a had no luck. This has happened after following your instruction to reboot for ‘faster speed’. Please advise asap - no issues in the area according to your website.
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, EnglandAfter a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia 🙏🏻
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Tony Kinson (@mrkinski) reported from Bexleyheath, EnglandAfter the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stoneycat ≅ 🏳️🌈💚🏳️⚧️ (@stoneycatt) reported@ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?
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Keiran Griffiths (@Keiran_Mark) reported4 days and no reply to my DM @virginmedia 🤦. Poor performance from Customer Services
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Keivin Crane (@kcranebda) reported@virginmedia At you can see, attention to detail has been missed within this response. My name is spelled wrong. Why am I not surprised. I’ve contacted their customer service 4 times and even walked into stores. It is still not resolved. They should reach out to me. #not-impressed
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mark teasel💙💙💙 (@Mteasel67) reported@virginmedia Hi , my broadband contract with you is finishing today and I will be changing to another supplier. My DD payment is on the 26th of the month , am I ok to cancel my DD to you now ?
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Seán Ó Raghallaigh (@RaghallaighJ) reportedthis split screen bullshit of showing ads during live games on Virgin Media is awful
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calnorth (@CCalnorth29046) reported@ABridgen Pleased to see they blocked Virgin Media as well. The poor old bumbellina's will be starved of some perverse "Delight". 🤪
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Helen Goodridge (@goodridgehelen) reported@liamgallagher Bloody Virgin Media packed up at 4.30. Had family coming over. Said it wouldn’t be back until midnight. Can you believe it. Watched on daughter’s phone 4G. Buffing and 6 mins behind. Poor for virgin media.
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G99 (@G99____) reported@BingoBertie @RichardLXXII @virginmedia Worst advice ever!! This is not un agreed discounts will have ended
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Dr Keresaspa 🦉🍉 🇵🇸 (@DrKeresaspa) reported@virginmedia Installed 360. What genius decided all the channels I'm not subscribed to will appear as blank screens when I'm channel hopping and how do I make it stop? If that's a deliberate design feature it's awful.
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MeddazzaDuranie (@duranie1000) reported@virginmedia had no service for a week. Engineer due today between 1-4. Now been told they won’t arrive until 7.45pm?? How is that acceptable?