Virgin Media Outage Report in Orpington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Southwark, Croydon, City of Westminster, Newham, Orpington, City of London, Paddington, Redhill, Bromley, Bexleyheath, Mitcham, Gravesend and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| City of Westminster |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Rick Jewell🌹LabourSocialist #ToryBrexit
(@RMJewell) reported
from
Sutton at Hone, England
@virginmedia Why does your outage check at my address say everything is fine when Virgin Media Most Affected Locations Outage reports and issues in the past 15 days originated from: LocationReports London, England2758
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Daniel W
(@damawa42) reported
from
Camden Town, England
Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.
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🦥
(@caprettino) reported
from
Bromley, England
ughhh @virginmedia pls sort out your internet connection problems!!
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Noor
(@nooriiiy) reported
from
Paddington, England
Can @virginmedia WiFi please fix up!! Gave me a right scare
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia can confirm that there is an ongoing works in your area to improve the connection. This has started yesterday night, but we don't have an estimate time for the fix. I also have checked that there is no nearby tower to get a connection from, so we don't have to do any troubleshoo
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia John I have sent a text as you have advised I don’t want to leave Virgin I have been a customer for many years however it’s very frustrating not being able to get a signal in my home
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David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
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Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.
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Erik
(@seldnfoodie) reported
from
Camberwell, England
We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia I only wanted a credit which has now been authorised. Shouldn’t have to ask when you know about the fault. Not good customer service you should automatically apply credit
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.
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Paul
(@paulsullivan_) reported
from
Eltham, England
@virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝
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Dean Porter
(@Deanporter_84) reported
from
Bromley, England
@virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services
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Chloe Elizabeth
(@ChloeLizzyRead) reported
from
Hextable, England
@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!
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Antony Jardine
(@antonyjardine) reported
from
Lambeth, England
@virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!
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Jay Richards
(@jaykrichards) reported
from
Stratford, England
Virgin media is down again! Right in the middle of a Zoom call! @virginmedia
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Dan Hall 🏳️🌈
(@LimehouseDan) reported
from
Lambeth, England
@virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Garrow Stewart
(@garrow88) reported
@virginmedia still 0 contact. And still having issues
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Tom K
(@TomK___) reported
@virginmedia Happened to him again about four times on Wednesday but must be a problem my end, the Liverpool keeper seemed to be glitching last Sunday
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Oly C
(@olyc7) reported
@headitandkickit @virginmedia Wish I never joined them mate
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Serena
(@Ubhi2011) reported
If your thinking of changing provider dont bother going to @virginmedia they was no help and god forbid u ask @virginmedia for help!!bigAss companies taking people for absoluteMugs.cut off myAuntys phone butWantHer2call for help!!wheresTheLogic!!!#idiots #whathelp
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Chris
(@cmcconnell1983) reported
@virginmedia so here we go again with me having to call you again! Waiting on hold for another hour before you decide to take my call and fail to help me AGAIN! Shocking service!
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Cardiff Stu
(@cardiffstu) reported
@virginmedia Eventually but it hardly endears those customers leaving to ever come back. Perhaps considering fair pricing and customer loyalty would benefit your company in the long run. Bye.
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Loz
(@Hickylm) reported
@virginmedia is it possible to speak to a human on customer service? I need to get in contact about a new hub for my Grandma as hers has broken
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Dennis the Maverick
(@denfazzer) reported
@Drew78__ @SkyUK @virginmedia It’s the incompetency of their customer service to resolve the issues since they put in a Hub4 that’s compatible with the boosters. These problems only happened when they changed the Hub. Before this no issues
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Richard J. Lockley-Hobson
(@ergo_decipiatur) reported
@virginmedia @VMCcare Hello. I need to cancel my mobile insurance, but I can't find anything on your website telling me how to do this. Please advise. Thank you. #virginmobile #virginmedia ...
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Mark
(@mabmab71) reported
.@virginmedia your broadband is getting worse. It has been cutting out more regularly recently but today it's already cut out at least 6 times. Can you please tell me what is happening with your broadband in the CV5 area?