Virgin Media Outage Report in Orpington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Longfield, Southwark, Croydon, Islington, Newham, Camden Town, City of London, Godstone, Dartford, City of Westminster, Tower Hamlets, Poplar and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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Alison Price
(@alij_price) reported
from
Bromley, England
Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia I’ve never had this problem before
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia Oh good just thought it was a strange one as I’m pretty sure you’d email/text that kind of information. Any news on the other issue mentioned?
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Jenny Haines
(@Murrony) reported
from
Islington, England
@virginmedia what a terrible customer service experience
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Alison Price
(@alij_price) reported
from
Bromley, England
@virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.
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ian
(@IanBorrett) reported
from
Lambeth, England
Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.
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Graham Roberts
(@grahamrhome) reported
from
Croydon, England
@virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia @virginhelp my other half has had 2 phone calls this morning saying our internet/router will be going down in 4hrs as we need a new box or router? Is this genuine? Also any chance some1 will come back to link us up to our own connection and not next doors?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@gussi11) reported
@virginmedia tried to retain your broadband service but your CS is SO BAD i was given no option but to go over to @bt_uk who gave me a fantastic deal and were a pleasure to deal with. Sort your CS out and you might actually retain long serving customers!
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catchynametaken
(@catchynametaken) reported
@virginmedia May I commend you on how great your whatsapp messaging is to resolve problems, After 24 hours of messages 5 transfers 5 times entering my account number name address and pronouns, I've been transferred again and still my issue persists
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yas ➐
(@superstaryas7) reported
@virginmedia So what time can I expect this issue to be sorted out by? As I only got in the"Next few hours". Thanks
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yas ➐
(@superstaryas7) reported
@virginmedia The issue isn't just for me. It's other customers too in the area. So booking a tech for myself won't resolve anything. If that was the case, I'd have booked one yday for today. How comes i can't see the time frame fix that u can?
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taytayyyyy🧸
(@taytaygabor) reported
Absolutely fuming at @virginmedia. My UNWELL, 65y/o mother has been trying to cancel her contract since JANUARY. They have reduced her to TEARS. They have HARASSED her into paying a FEE and still REFUSED to let her cancel. The last person she spoke with had the audacity to (1/2)
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😭👑
(@smusansmu) reported
@AllyCrooks2 @virginmedia Very slow here too today and yesterday. Eh11. No issues showing on the status page.
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Andrew McLean
(@andrewmclean530) reported
@virginmedia The terminal box. It's on a pole behind my house. How do I talk to someone other than the service number that gives generic answers from a flow chart. We're going in circles.
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Michelle Rodger
(@michelle_rodger) reported
Trying to work from home when a @virginmedia customer - no internet since 12.15pm. Yet £7 p/m increase on bill.
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Kimbo🏆⭐️⭐️⭐️⭐️⭐️⭐️
(@lfc_kimbo) reported
@virginmedia Yes both down the hub is fine it just stopped working
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yas ➐
(@superstaryas7) reported
@virginmedia So what time can I expect this issue to be sorted out by? As I only got in the"Next few hours". Also, I was supposed to get a call back at 3pm today and still haven't recieved it