Virgin Media outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Beckenham, Poplar, Croydon, Mitcham, Sevenoaks, Welling, Bromley, Newham, Orpington, Barking, Caterham, Tower Hamlets, Lewisham, and Longfield.

City	Problem Type	Report Time
Southwark	Internet	10 hours ago
Beckenham	TV	2 days ago
Poplar	Internet	2 days ago
Croydon	Wi-fi	2 days ago
Southwark	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Mark Connolly (@macon1375) reported 2 minutes ago from Crayford, England

  @virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 2 minutes ago from Sutton at Hone, England

  @virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me

• 
  Kay Bak (@kaybaka) reported 5 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Befitat50 (@befitat50) reported 8 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Declan Higgins ☘ (@declan1968) reported 13 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Andrew Battle (@andy_s_battle) reported 17 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 20 minutes ago from Sutton at Hone, England

  @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 21 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Andrew Battle (@andy_s_battle) reported 32 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  Baz, Wacky worm! (@mobiusb2) reported 32 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 33 minutes ago from Sutton at Hone, England

  @virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 33 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  travelling Adam (@TravellingAdam) reported 35 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Tony Kinson (@mrkinski) reported 37 minutes ago from Bexleyheath, England

  After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

• 
  anne hill (@gorgeousuk) reported 43 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  anne hill (@gorgeousuk) reported 46 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  mark (@PieFaceMark) reported 49 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  AJ (@appariciojunior) reported 49 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  Nick Tippett (@nicktippett) reported 55 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  A voice only (@Avoiceonly2) reported 58 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CMDR Andy Fireblade Muza (@andymuza) reported 1 minute ago

  @virginmedia You will quickly remove discounts and charge them extra without even offering the loyal customer any other offers. And now to add insult to injury you only offer 24 month contract. @youfibre will be getting my custom soon. Sick to death of virgin shafting it's loyal customers.

• 
  mancs boi (@DjmarkieT) reported 1 minute ago

  I will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!

• 
  Joel Sheppard (@joelshepp) reported 3 minutes ago

  @virginmedia How do I stop the constant messages telling me to upgrade to a diabolical 360 box (which I will never do)?

• 
  Debs 😇 (@debbym) reported 5 minutes ago

  @virginmedia I have been a customer for over 20 years and been told today that my monthly bill will go from £141 to £213 when my current contract expires in May. I don’t know how you get away with such an increase for loyal customers. I shall NOT be renewing my contract 🤬

• 
  Alan Green (@MrAlanGreen) reported 6 minutes ago

  Anyone else having multiple outages with @virginmedia fibre broadband L? Started last Friday, back up the weekend and down again today?

• 
  MW 🏳️‍🌈 #gay #florist #lovetocook (@markbwwelford) reported 9 minutes ago

  @virginmedia Your service has been erratic to say the least over the last few weeks and it's down again. Postcode is W12 in London. Really not good enough.

• 
  Jon Pitts (@briavelsjon) reported 13 minutes ago

  @mandychoccy @virginmedia Sounds potentially like a comprehensive set of fixes. Ideal solution is to have a tech onsite when you have the problem. Easier said than done, though.

• 
  dustbin hoffman (@Dazzle72Nolan) reported 17 minutes ago

  @virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc

• 
  Jonny Cave (@JonnyCave) reported 18 minutes ago

  @virginmedia You bill me for a paper bill £1.75 raised the issue feb 25th 2025 to which you promised a credit of £10 this never happened and have then continued to bill me on paper bill at £1.75 for 14 months, all chat logs have been kept, then tried to offer me £15 credit in total

• 
  Kevin Nash (@KevinDNash) reported 20 minutes ago

  @virginmedia @keithapearson Virgin media should not be able to trade in UK, horrid company, I don't miss speaking to India, South Africa to name but two.