Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Greater London, Camden Town, Croydon, City of Westminster, Islington, Southwark, Gravesend, Paddington, Tower Hamlets, Poplar, Carshalton, Mitcham and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
@virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia sadly broken in sw17 too...
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia are there problems in the Sw17 area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Salerno 🇬🇧
(@TonyIsLivingFat) reported
@Berumster My bastard set-top box has packed in. Any customer of @virginmedia will know I've gotta run the gauntlet of broken English customer service direct from New Delhi 😠😠😠 I'll be joining you shortly 🍻
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@drich_mufc
(@danr1ch) reported
@virginmedia Yeah broadband for about 2 months my wifi has been non existence i got the highest broadband package and cant even load a film on netflix its terrible
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David Bowyer
(@dnbtazz) reported
@virginmedia Yep, same advice as last time, it doesn't work, the Hub 3 is NOT up to the job, simple as that I'm afraid. What are Virgin going to do? Fast WiFi to the door is great, but if your equipment (paid for as part of the contract) isn't up to the job it's pointless.
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Kris Whitmore (A1717054)
(@Kris_Whitmore) reported
So yesterday I received a letter from @virginmedia to tell me my bill was going to go up nearly £50 per year and today the broadband connection has been the worst it's been in a long time - barely up all day, I think it might be time for a change 😡
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David Bowyer
(@dnbtazz) reported
@virginmedia Yep, same advice as last time, it doesn't work, the router is Hub 3 is NOT up to the job, simple as that I'm afraid. What are Virgin going to do? Fast WiFi to the door is great, but if your equipment (paid for as part of the contract) isn't up to job it's pointless.
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sheila munden
(@sheeleywheeley) reported
@virginmedia She can't she has no internet and has already used all her time and credit ringing you - this is appalling - there is a known fault in the area but even so this is so bad - this happened last year as well - They have contacted you on numerous occasions - the area is Northolt
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Emily Robinson
(@EmilyDRobinson) reported
Contacted @virginmedia last night. Told I would receive a call by 6 today and an email. No call, Tv not working and being charged £175. Apparently they would listen to recorded calls.
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Stevie Sky
(@steviesky01) reported
@virginmedia Another email sent to your ceo and Jeanie York. No response from them either. They are clearly setting a fine example which virgin customer services staff are following perfectly. Getting something right!!
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ⒸⓇⒶⓘⒼ
(@CraigS0309) reported
@virginmedia Channel 4 HD in area 31 has been brilliant to watch until yesterday, when it has been pixelating badly. We get the problem twice if not three times in the space of 20 minutes
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🍻🍻🍻🍻🍻🍻
(@britz1000) reported
@atyrellfuture @virginmedia Took me all day but I finally got through to cancel. To be honest that letter was a late Xmas present for me as the service was awful and I was locked into it for another year