Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, Newham, Orpington, City of London, Paddington, Redhill, Bromley, City of Westminster, Bexleyheath, Camden Town, Mitcham, Gravesend and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| London |
Internet | |
| Southwark |
Internet | |
| Southwark |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Jason Best
(@jason_best) reported
from
Camberwell, England
From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm
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David Hannam
(@tiggermethis) reported
from
Bromley, England
@virginmedia Magically the issue has after a few hours resolved itself....engineer stood down! 🤔
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Charlie Miller
(@charlie_miller) reported
from
Lambeth, England
@virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@combyne @virginmedia won’t even let me speak to disconnections Laurence 😐 The service has been awful!
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𝕖 𝕞 𝕞 𝕒 🦒
(@emmajanepenney) reported
from
Shoreham, England
Why is virgin mobile still down 😩 @virginmedia
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia @MoneyTelegraph I am horrified at the appalling customer service and staff attitude that I have experienced over changing the name on my account. I have returned the paperwork, it’s been over 30 days and all I am getting is ‘computer says no’ Shocking
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
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fone mechanics
(@fonemechanics) reported
from
City of London, England
Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!
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Faye
(@mclellan1997) reported
from
Sutton at Hone, England
The people at @virginmedia are so rude.....
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia Media services. I do, but we are going through a divorce, so tension is an issue, and we have already ‘dealt with it’ but no one your end has actioned the transfer or is prepared to help. You had my £20 and ID and proof of address and transfer form on 21/3/19 so well over 30 days
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Peter Downer
(@pdowner87) reported
from
Bexleyheath, England
@virginmedia this company seems to have zero respect for existing customers. Poor customer service and no help at all. I will be looking for alternative more respectful companies to deal with.
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Peter Prince
(@Peterprince) reported
from
Redhill, England
@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia Done that. Ive called, customer services dealing with it. Seen the forums and it's an occurance with other customers on the network. Thanks.
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@virginmedia day four and still no phone line, not had one call returned, not received an email as promised, this is on a business line costing me a fortune in business.2nd time I've had an issue this year. Terrible company to deal with.
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
@virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing
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Adey
(@_adeyabdullahi) reported
from
Camden Town, England
@virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@vmbusinesshelp @virginmedia another day and still no business phone lines now into day six, figures are down and angry emails from existing customer as they can't get through on the phone. Looking forward to getting the standard "sorry to hear" tweet which leads to nothing.
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia no one will help me because my name ‘isn’t on the account’ but it should be if the transfer had been actioned properly. You have the form and my ID etc. Yesterday someone would help, today no one will. I can’t even speak to disconnections, because of this problem!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Gordon
(@bodmsg) reported
@virginmedia The 2nd extender keeps dropping signal, I am having to use my mobile data to use apps etc. My sky box apps freeze, tey watch Netflix via sky box it is constantly freezing or just stops working due to no wifi!
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andrew smillie
(@atsmillie) reported
@Bigdave252013 @virginmedia It is still happening it is not working
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Martin
(@Martin70R) reported
@atsmillie @virginmedia Just fix the damn thing instead of asking stupid questions
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Vanessa Bailey 💜
(@VanessaBails) reported
@virginmedia You've mistakenly disconnected my internet which you have acknowledged. I'm reliant on it for my work at every level. I asked Andrew in customer "services" to reconnected immediately. He told me "that won't happen" and said it will be THREE WEEKS. PLEASE SORT THIS.
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Maria Swanson
(@m_swanson1) reported
@virginmedia Hi it’s regarding a media bill, I will be writing to them so not to worry as I was promised it wouldn’t go up for the length of my plan and now two months later it’s gone up. It’s ok I’ll happily leave virgin as that’s twice now they’ve been awful. Thank you for replying.
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neilhazell@blueyonder.co.uk
(@neilhazellblue1) reported
@virginmedia Red button not working again??!! Grr
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jim josephson
(@jayemceejay) reported
@virginmedia @atsmillie I agree, same problem here
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David Evans
(@DavidEvans1975) reported
@virginmedia Still no Masters red button service available on SkySportsGolf #Redbutton #Masters2022
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jay bernstein
(@sternbein) reported
@virginmedia am trying to cancel my contract with you.I have rang 3 times and as soon as I tell you to save your breath with new deals because my new supplier is already up and running you hang up on me absolutely shocking!
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Cookie Trader
(@cookie_trader) reported
@virginmedia Your U.S. Roaming charges are scandalous. I couldn't even get my messages downloaded without hitting the £100 limit and getting barred from spending. WTF! How do I speak to someone?