Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, City of Westminster, Newham, Southwark, Croydon, Islington, City of London, Camden Town, Grays, Barking, Tower Hamlets, Paddington, Redhill and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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stephanie
(@xstephw) reported
from
Bromley, England
Living with bad WiFi is honestly stressful @virginmedia 🙄
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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Bryan Scott
(@lifeofbry) reported
from
Lambeth, England
@SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta
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Ben Thapa
(@BenThapa82) reported
from
Croydon, England
@virginmedia You don’t provide a service in the property I’m moving to so I had to leave. Soz!
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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chloe turner
(@chloeturnerr) reported
from
Biggin Hill, England
Can’t believe how awful the service & customer service is at @virginmedia 😡 not one person there can help you!
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Spencer Carter
(@SpencerSCarter) reported
from
South Ockendon, England
Really shocked, but sadly not surprised, by the service from @virginmedia as an existing customer for many years, I’m overlooked in favour of new ones. No care and lack of customer loyalty. Will be talking about it on my show tomorrow
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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MsKartinsWorld🇬🇧
(@flotus1982) reported
from
Bromley, England
@StopFundingHate @TUIUK @British_Airways @NatWest_Help @AskNationwide @coopuk @VisaUK @TalkTalk @TheBHF @virginmedia @VirginHolidays @DFS @pandocruises @SandalsResorts @ImagineCruising @DWP Stop funding hate else you’re losing a customer. Im sure you’re aware there’re alternatives. I’ve abt five bank accounts, I’ve no problem closing @NatWest_Help @AskNationwide.. don’t support a paper that promote hate n bigotry in our society #StopFundingHate
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Luc Coiffait
(@Luccoiffait) reported
from
Poplar, England
My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!
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Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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Antoni Luke Kijewski
(@BonjourAnt) reported
from
Croydon, England
@virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
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Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I have complained... feedback or solving my problem has been none!!!!
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!
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BarryDanser
(@BarryDanser) reported
from
Paddington, England
@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Phelps
(@ThatPhelpsDude) reported
@virginmedia The only efficient service you give is at contract renewal. I’m still waiting for an Amazon Prime code to be emailed after I renewed in November. False promises, no call backs and an appalling level of service are whats on offer for your customers.
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Marcelle
(@MarcelleOfLlew) reported
@virginmedia I’ve been a customer for 10+ years, paying you by DD. Moved house and Virgin not available so had to leave, so you’ve sent me a refund by cheque...during a pandemic when I won’t be attending a bank. Why can’t you simply pay it into my bank please?
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Judders
(@ColinJudkins) reported
@virginmedia trying to call 150 but getting an engaged tone. I've started having problems with my router in regards to it dropping WiFi. 2 laptops, my Hive heating and my security cameras are now regularly not able to connect.
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maria mail
(@mariamail1) reported
@virginmedia Shocking customer service AVOID Cancelled in September, moved out of property but still being charged! 2 hours on the phone, passed from various departments and still not resolved
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ian rook
(@ianrook2) reported
@virginmedia The internet and I have faster speeds for no reason. I was paying £25 a month and the upgrade which took it to £30. Then I get a bill today for £38?? And I wanted to raise a complaint today and after being on the phone for an hour I asked for a manager. The agent agreed and went
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ian rook
(@ianrook2) reported
@virginmedia Hi, yeah sure. I have had issues with the internet about a month or 2 now. At first I was just resetting the router and it would work again.. in the last 3 weeks it keeps going off and won’t turn on for about 5-20 minutes. I called up and was advised to upgrade my package to see
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ian rook
(@ianrook2) reported
@virginmedia If this works. Which it hasn’t.. The person who initially took my call said she would arrange for a new router to be sent to my address and that she would call me back on the Tuesday, which didn’t happen. And I didn’t receive a new router either. So I am still having issues with
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ℜ𝔲𝔟𝔶 𝔐𝔬𝔯𝔢𝔱𝔬𝔫
(@rubymoreton) reported
@virginmedia Estimate fix time of 9:30pm. It is constantly an issue in my area as a money supermarket survey has shown and multiple neighbours have constant problems also. Now 5 times my internet has gone off in 50 minutes. Not worth the prices you charge for a constant intermittent service!
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J
(@J16313916) reported
@virginmedia You guys are funny! nOT! No internet again today from around 11am. Same issues yesterday and day before. Ur web says no issues in my area but there clearly is. For a communications company you are doing well to communicate price hikes but not for issues.
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Richard Howard
(@RichieRich657) reported
@virginmedia Another month and still unable to sign into my account. I will not put any more effort into sorting your issues. 845038201 is my account number. If no contact in 24 hours I change provider.