Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 01/25/2026 16:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of London, Greater London, City of Westminster, Southwark, Poplar, Newham, Orpington, Camden Town, Sevenoaks, Swanley, Mitcham, Stepney and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomCroydon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • Jon_Vanstone Jon Vanstone (@Jon_Vanstone) reported from Lambeth, England

    Thanks to @VirginMedia for no services for 2 days ... the old adage of never put your eggs in one basket #virginmediadown

  • artteachjess Jessica Austin Esq. MA MCCT (@artteachjess) reported from London, England

    @virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @unsliced @virginmedia One strand of fibre cable can transfer a lot of data. When they talk about a cable it’s going to have multiple strands so it can carry even more. It sucks that it’s down, but repairing fibre is not trivial.

  • NedKell99403028 Ned Kelly (@NedKell99403028) reported from Lambeth, England

    @EdieKelly25 @virginmedia Go outside and flag down a Virgin van, and get them to fix it. It's the only way, you get to talk to anyone. Their customer service is shite!

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia Put something online or phone message when we call also despite being out since yesterday morning only been able to register issue this morning. Not great service really so likely to cancel my contract in new year despite over 15 years as a customer just too much poor service

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @unsliced @virginmedia This does utterly suck though, I’m a business customer and rely on the internet during working hours, I have no internet, no link to the office etc. Funnily enough I just lent my redundancy 4G router to my daughter and then this happens!

  • Juliefleur24 Joobs (@Juliefleur24) reported from Sutton at Hone, England

    Fed up that yet again @virginmedia have outages in my area, shown as not working until tomorrow pm ! I’m trying to study but have internet, again

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @unsliced @virginmedia Sure, but no internet provider has a completely dual redundant system, if they did we’d never see any outages. You can mitigate certain issues with redundancy, but “cut the cord” in the wrong place and you’ll have an issue.

  • SarahWaygood Sarah Waygood (@SarahWaygood) reported from Sutton at Hone, England

    @virginmedia if our services aren’t back in action by 4pm as promised I will be holding you responsible for any actions that arise as a result of watching bad kids DVDs back to back.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    @virginmedia spoke to your rep today by phone. Offered me a deal at £20pm, then tried to tell me that I'd agreed to £28 pm. I did have a contract with you. My phone line never worked. @Ofcom

  • CounterCultureG Counter Culture (@CounterCultureG) reported from London, England

    @virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Paddington, England

    @DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia

  • moira_adams moira adams (@moira_adams) reported from Sutton at Hone, England

    @virginmedia #virginmedia after 24 hrs TV & broadband outage in SM3, the 4pm fix time better be accurate or I’m going to have raging kids to deal with

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from Islington, England

    @virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months

  • Nuovovino John warr (@Nuovovino) reported from Sutton at Hone, England

    @VirginMediaNews @virginmedia 4th day without internet/TV/Phone it’s taking this long because there was never a plan B. Stop lying about how long this problem will take to fix, and make sure you have a hefty compensation package.

  • AdrianLiard AdeL (@AdrianLiard) reported from Bromley, England

    @virginmedia In my humble view the customer call centres, specifically abroad need more training...I've been on the phone 3 times to amend packages & in truth not many are up to speed when the change occurs As a customer of over 11+ years it's been a poor experience

  • AdrianLiard AdeL (@AdrianLiard) reported from Bromley, England

    @virginmedia No need for escalation. Everyone has been courteous, it's just the lack of product package changes communication which has been an issue.

  • CharlotteMossUK Charlotte Tansey (@CharlotteMossUK) reported from Camden Town, England

    @virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.

  • Kieran_McGinley Kieran McGinley (@Kieran_McGinley) reported from Sutton at Hone, England

    @Biancaaa89 @virginmedia Same for me, website says fix at 9am tomorrow. 🙃 oh, and COYWs 😎

  • call_horne Chris (@call_horne) reported from Bromley, England

    @virginmedia is there any reason why my internet is so slow. Last week I had hitting 100mbps now it’s not even 20.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MrTea Stig (@MrTea) reported

    @virginmedia Trying again this morning. 20 minutes in so far. Piss poor

  • LogansMummyMeg No more plants!...Well maybe just that one! (@LogansMummyMeg) reported

    Does anyone know anything about WiFi boosters and which are best? I pay stupid money for fast WiFi that I can only use in one room of my flat! @virginmedia #wifidrama #wifiboosters #justwanttowatchDisneyinmyroom

  • johnmclondon johnmclondon (@johnmclondon) reported

    @virginmedia morning Virgin. We have had a problem for about a year with broadband going off intermittently. This weekend is particularly bad and not working at all. We have rebooted router. Can’t get hold of anyone to help and no response from online chat! South Croydon area

  • ClaireMawdesley Claire Mawdesley (@ClaireMawdesley) reported

    @virginmedia He's told me to reset my hub, and the issues need to happen a few more times before they can look into the issues with my equipment. Absolutely appalled as I'm an essential worker.

  • browneyjd Jacqueline (@browneyjd) reported

    @virginmedia do you realise there’s a total blackout on the broadband ? What are you going to do about it???

  • SmnLlyd5 Si Lloyd (@SmnLlyd5) reported

    Really close to being that guy who moans about virgin media internet not working on Twitter. Again.

  • SmnLlyd5 Si Lloyd (@SmnLlyd5) reported

    @virginmedia The internet is down. We’ve reported it. Standard ‘complex issue and we’re working on it’ response

  • mrspenceresq richard spencer (@mrspenceresq) reported

    @virginmedia We haven't had fully functioning broadband for weeks in KT6 & KT7 and you keep delaying the fix date. Can you give us a straight answer as to the problem and when it will be fixed? #losingmyvirginIT

  • mark_impactedu Mark Morren (@mark_impactedu) reported

    @virginmedia Hi John @virginmedia the fault has been with us for 6 weeks or more. The engineer explained to me what needed to happen in order to rectify it. I don’t understand why it is taking so long, nothing is so complex that it takes this long to fix. By the 26th Feb it will be 8 weeks

  • EmikoKazzakeu Emíko *^-^* (@EmikoKazzakeu) reported

    @virginmedia I spent 2 hours on the phone yesterday and had zero help so yeah not gonna be doing that one again