Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR5 and BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 12/09/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Islington, Orpington, Paddington, City of London, Camden Town, Newham, Southwark, Tower Hamlets, City of Westminster, Redhill, Bromley, Bexleyheath and Mitcham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.

  • LockeyJordan jordan lockey (@LockeyJordan) reported from Sutton at Hone, England

    @virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment

  • wysiwyg100 Mr. Whizz (@wysiwyg100) reported from Lambeth, England

    @virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch

  • tripodmatt Matrim Red Hand (@tripodmatt) reported from Islington, England

    @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

  • PL13Les LES ⚒ (@PL13Les) reported from Sutton at Hone, England

    What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia

  • catt_hurman Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.

  • catt_hurman Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

  • vmrampulla Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

  • Katie3boys Katie Haisman (@Katie3boys) reported from Eltham, England

    @virginmedia shocking service with the internet

  • LockeyJordan jordan lockey (@LockeyJordan) reported from Sutton at Hone, England

    @virginmedia Your customer service is the worst I have seen

  • DxpTheFirst Fiscally Unstable Cam (@DxpTheFirst) reported from Lambeth, England

    @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

  • MisterLeeDaniel Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    @virginmedia Stop calling me then hanging up. That’s rude.

  • J4Y_DEE Justin 🇺🇦 (@J4Y_DEE) reported from Gravesend, England

    @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

  • ieattothebeat Robert Harrison (@ieattothebeat) reported from Lambeth, England

    @virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me

  • RobbieSpice89 Robbie_Spice (@RobbieSpice89) reported from Paddington, England

    So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @virginmedia Phoned, and as expected; they can't just "put this right". The equipment and service are working fine. That the dish is broken and there is little slack to enable me to bury the cable deeper is due to local engineers. Will just have to dig trench, break cable and wait again!

  • MisterLeeDaniel Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

  • nicolas_laborie Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BA5H27 Bash #BruceOut #AshleyOut #PremierLeagueIsCorrupt (@BA5H27) reported

    If anyone wants an Internet provider that constantly cuts out and give you next to no strength when you are in the next room from the router I strongly recommend @virginmedia #VirginMedia it's not like we pay a lot of money for these poor services is it..... 😕

  • GilliefromOxfor Gillie (@GilliefromOxfor) reported

    @virginmedia A 1/2 hour phone call today, explaining that a 4 day wait for phone fix was unacceptable! 86 year old living alone with no internet. You promised an engineer 4 hours, 16:30 but haven’t delivered! #Pathetic. If she’s found dead on the floor you are culpable

  • rosemariee_ Rosie Parsons 🎀👓 (@rosemariee_) reported

    When your @virginmedia internet is so slow that you can’t even watch your Virgin Media TV... 🤯

  • kecmorey Kate Morey (@kecmorey) reported

    So @virginmedia, well over 28 days later and I've heard NOTHING whatsoever. We managed to resurrect the box but it is still super glitchy and crashes often. Hugely disappointed in this lack of service. 😡

  • stevec_cmt Steven Clarke (@stevec_cmt) reported

    @virginmedia I switched my TV package from Sky 2 days ago and have had more issues in those 2 days than in over 5 years with Sky. Not to mention over an hour and a half on the phone, more than half of which has been on hold! Seriously considering pulling the plug on this switch.

  • CharlotteOCOS Charlotte O'Shea (@CharlotteOCOS) reported

    @virginmedia any network issues in cork?

  • lootins Lootins@yahoo.co.uk (@lootins) reported

    @lothstreams @virginmedia Mine has been like this for the past couple of months. We got a new box Jayne and it's still awful. We are going to swap

  • JosepineFluff jos ✨ (@JosepineFluff) reported

    hoho looks like virgin media is being garbage again boys

  • kimonosensei Kimberley Hazelton (@kimonosensei) reported

    @virginmedia why are you doing nothing about this shoddy @YodelOnline service? It's your responsibility to supply the equipment and you are now preventing me from being able to do my job!

  • ricky_sundar Ricky Sundar (@ricky_sundar) reported

    @virginmedia @Kconroy211 From the statement made by VM "Complications" for whom? Not the customer, you VM. Stop the DD let VM resolve the issue first. Do not allow them to manipulate you.