Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 02/01/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Carshalton, City of Westminster, Paddington, Southwark, Croydon, Mitcham, Camden Town, Newham, Islington, City of London, Coulsdon, Poplar, Gravesend and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomCarshalton Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia Just check area 22 for problems, please.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from City of London, England

    F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with

  • EreiraS steven ereira (@EreiraS) reported from London, England

    Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to

  • Dave_Deb Dave Debenham (@Dave_Deb) reported from Eltham, England

    @virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.

  • cheryl_peril Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @richsnelling It doesn’t help that our Virgin Media is out of action. Long story and not their fault.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.

  • LeighBryan Leigh Van Bryan (@LeighBryan) reported from Camden Town, England

    @KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money

  • lynners2 mrsbobie (@lynners2) reported from Camden Town, England

    @Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre

  • JillStanford7 Jill Stanford (@JillStanford7) reported from Lambeth, England

    @virginmedia The fee is to change my husbands name (which actually has wrong initials) to mine as I have always paid for it and dealt with it. You also want to close down account and start another with new direct debits!!

  • nisbig10 philip gibson (@nisbig10) reported from Sutton at Hone, England

    @virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinMaycroft Kevin Maycroft (@KevinMaycroft) reported

    @virginmedia Internet connection down again!

  • LeePartridge16 Lee Partridge (@LeePartridge16) reported

    @PeteOrn @virginmedia Sounds like a all to often problem with them.

  • DemetBzk demetbz (@DemetBzk) reported

    @virginmedia We are facing a problem that even you do not know. It's really starting to get boring. The internet problem continues yesterday and today. I'm calling you but I can't connect because it's very busy. how do we solve !!!???

  • JamesMarriott James Marriott (@JamesMarriott) reported

    @virginmedia It's been a mess all afternoon. You've really got to do better than this - your response to this outage has been a miserable failure.

  • djhorney DJ (@djhorney) reported

    @Will1841402620 @virginmedia @Mia6620 “Try a reboot to see if it fixes it” Nope “Check your area on our website” it’s broken “Give us a call” erm… no one answers. What can I do now? Hello? You still there? 😡😡😡😡

  • naren1960 Naren (@naren1960) reported

    @virginmedia Sorry but we are still down in cheshunt area. Please restore. Will c Le I’m compensation as I work from home

  • DanielJ95_ Daniel Jefferson (@DanielJ95_) reported

    @virginmedia Unable to connect to my work VPN currently, no other WiFi issues present

  • Apex83 Viva83 (@Apex83) reported

    @virginmedia Network still down, I was presenting on a work conference call and cannot get back on. I need to speak to management urgently!!!

  • Jagtar1964 Comm (@Jagtar1964) reported

    @virginmedia It’s 16:56, my Virgin internet is down has been for the past hour and I work from home 🏡, frustrating, hopefully it won’t be too long before it’s working again.

  • darthmitch1 daniel mitchell (@darthmitch1) reported

    @virginmedia ******* **** money grabbing company down twice in 24 hours