Virgin Media Outage Report in Orpington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, Southwark, City of Westminster, Sevenoaks, Camden Town, Swanley, Mitcham, City of London, Stepney, Bromley, Croydon, Beckenham, Bexleyheath and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Poplar |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Southwark |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best
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Andy TTID
(@Bytor14) reported
from
Lambeth, England
@virginmedia Still getting intermittent connection This has been going on for about 10 days Recorded message on 150 saying aware of problem in postcode but due to complexity of issue taking longer to fix If this continues I will have to consider changing broadband provider
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Imperial Arms
(@ImperialArmsPub) reported
from
Bromley, England
@vmbusiness my experience as a virgin business customer has is appalling. Constant outage, no apologies or comp, no one gets back to you, 45 mins wait this am to speak to someone in Manila who couldnt help me. No internet since Sunday 4pm unable to take payment #useless
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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mark garratt
(@markjg65) reported
from
Camberwell, England
Really disappointed that my home broadband dropped out mid recording for a BBC show this afternoon @virginmedia ; your service is so flaky in South East London #virginmedia
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Joe Welstead
(@JoeWelstead) reported
from
Camberwell, England
@virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
@SpursAngel50 @virginmedia They have been awful lately with internet connection x
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alfie Nicholls
(@AlfieNi00185700) reported
@virginmedia Yeah , I have had issues with my telly for weeks now try to call up keep getting cut off , can’t get online as it tells my password is wrong go to the online chat and get cut off that too I am not paying 65 pound a month for a telly I can’t even watch and u can’t get though !!
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Becca Ward
(@beccaward93) reported
@virginmedia Linda Ward - calls were regarding very poor connection and low internet speed. Paid for 500mb and only getting 30! No one has been the slightest bit helpful. Every time we call they say we have to reset it and call back in 7 days. They said can’t escalate more than that. There…
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Emma Japp
(@JappEmma) reported
@virginmedia I have called but on hold each time for so long and the number isnt free for me to call. The issue every time is when I get put through to the movers department, no one seems to answer the phone or WhatsApp. Waited hours on sun, all day yesterday and been trying all day today.
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Aman Hayer
(@playerhayer) reported
@virginmedia Issue remains. Virign/third party cabling team accidently severed my broadband connection Thursday, compete loss of service. No acknowledgment of mistake, no update when it can be fixed, no priority to fix a virgin mistake. Multiple calls and requests of complaints has not hlped
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Stephen Pearlman
(@Kaidanniwatori) reported
@virginmedia How far has your laughable customer services dropped . I have just had to call a third time to change my package with you and still haven’t been able to do what I intended. The less contact I have with your company the better.
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Tom Burrill
(@BurrillTom) reported
Dear @virginmedia, your customer service is reaching new lows. Booked a broadband Technician to arrive yesterday between 8 and 12. Rang to check one was coming after 11 and was told no technician was booked. Limited apology. Told there are no broadband issues. 1 of 2.
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All_knowing
(@All_knowing2022) reported
@virginmedia No service issues!! I have done the checks and rebooted the device at least 15 times.
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Stultiloquence
(@Stultiloquence) reported
@virginmedia The engineer left no notes on the file. So it’s unexplainable…. What is so annoying is the apparent inability of customer services to do anything other than book the next available appointment (i.e. the back of the queue)
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Callum
(@callum90CPFC) reported
@virginmedia Yeah, tried that and the website either doesn’t load because the wifi if so poor or I get a bad gateway error. . .
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trevez ⚒ 🇺🇦
(@trevez08) reported
@virginmedia hi my wifi is going from bad to worse. I’m on your fastest available option and every day someone in the house struggles with connection. There must be a problem in my area??