Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Bexleyheath, Southwark, City of London, Greater London, City of Westminster, Poplar, Newham, Orpington, Camden Town, Sevenoaks, Swanley, Mitcham and Stepney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Total Blackout | |
| Bexleyheath |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
@JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice
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nick longland
(@LonglandNick) reported
from
Sutton at Hone, England
@virginmedia is there a problem with your tv sevice at mo , in SM postcode
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
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Karen Holmes
(@Knocker75) reported
from
Dartford, England
@virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation
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tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.
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Sam Wickett
(@SamWickett1) reported
from
Bromley, England
@virginmedia so customer service just hung up on us after putting us on hold for over half an hour and failing to deal with an issue which your app said you can deal with. Only want a wifi booster and the customer service I have received was atrocious
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave G
(@TheonlyDG) reported
@virginmedia @peterkay_co_uk Craving for decent customer service…
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Callum
(@MrCallum011) reported
@pmacc74 @virginmedia @peterkay_co_uk Tbf I was really unlucky since the previous tenant in the property I'm in had them, so it was a case of connecting the router. Worst service I've had.
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Woody - ⚽️ #birminghamcityfc #BHSLOUT ⚽️ #KRO
(@WoodyUK69) reported
@virginmedia No because we you get through to somebody they are either in India & not UK, and I can't understand them with thier poor English plus background noise from other callers & they don't understand my accent either, just lately it's impossible to speak to a Britsh speak human being
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Banno
(@Banno59230637) reported
@virginmedia day 3 and still no broadband. Still no estimated fix time. Messed up the weekend, now you mess up my week. Seriously, how can your network be so fragile?
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😮💨
(@ProdByDimples) reported
Virgin Media can go up there with Sky cos their WiFi is absolutely terrible!
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Nic
(@Toolking_tools) reported
@vmbusiness We have had no broadband since 9:30 am Friday mko0rning. Our business is shut down and @vmbusiness may send an engineer out by Wednesday. Customer service is useless, and fault even worse. Thanks for closing us down.
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Gary Comenas
(@GaryComenas) reported
@virginmedia It's not a 30 day rolling contract. I joined when you were Telewest. I've been a customer for 27 yrs I pay £47 a month for WiFi only. I hope people thinking of joining @virginmedia read this. Don't join them. This is their customer service. @virginhelp Don't renew your contract
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Emma Heald
(@EmmaHeald15) reported
@virginmedia Forgot my password and trying to reset it but my details are not working and it just comes up with an error message. Any help???
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seren
(@5Serendipity_) reported
@virginmedia Dont treat me like an idiot. I’m not stupid. I have figured you out. Called so many times but your people are the idiots who can’t resolve a basic issue. Excellent download speed but awful upload speeds = impossible to have a teams or zoom call. Goodbye virgin - you are awful!
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Emma Foster
(@EmmaEmser) reported
@virginmedia Seems to be ok ish, however the tv is still freezing and the wifi signal is weak!