Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 12/04/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Southwark, Croydon, Newham, Orpington, City of London, Paddington, Redhill, Bromley, Bexleyheath, Camden Town, Mitcham, Gravesend and Poplar.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • Purp_Amethyst Maya (@Purp_Amethyst) reported from Camden Town, England

    @virginmedia guys my internet is not working ?

  • Bomber_RBS ML Shelton (@Bomber_RBS) reported from Gravesend, England

    @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

  • jeanrauwers Jean Rauwers (@jeanrauwers) reported from London, England

    @virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?

  • JP_Goddard John Paul Goddard (@JP_Goddard) reported from Bexleyheath, England

    @virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡

  • sarainh2o Sara Rainwater (@sarainh2o) reported from Sutton at Hone, England

    .@virginmedia my Virgin TV Go app hasn’t worked in 2 months. No luck uninstalling and reinstalling it, nor when I called your tech support for help. Any ideas?

  • djsantero Santero, human ambassador to ducks (@djsantero) reported from Camberwell, England

    @DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...

  • West0Lee Lee West (@West0Lee) reported from Croydon, England

    @virginmedia You’d think their customer services were good according to their lovely adverts. Automation is only so good when it keeps you in a useless loop going nowhere.

  • whoiskatrin Kate (@whoiskatrin) reported from Islington, England

    @aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.

  • N19Local N19 Local (@N19Local) reported from Islington, England

    @virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • SarahWaygood Sarah Waygood 💙 (@SarahWaygood) reported from Sutton at Hone, England

    @virginmedia please could someone contact me. On hold for 20 minutes. No TV service.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻

  • Sheetal_15 Sheetal (@Sheetal_15) reported from Camden Town, England

    @virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.

  • Om3gaPh0enix Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England

    @virginmedia WHY IS YOUR SERVICE SOOOO BAD SECOND TIME IN A WEEK

  • KyleSew2112 Kyle Sewell (@KyleSew2112) reported from Bromley, England

    Right what ******* idiot at Virgin media thought it's ok to reboot my TV

  • notquiteYao Yao Song Ng (@notquiteYao) reported from Islington, England

    I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.

  • george_hut Porgie (@george_hut) reported from Islington, England

    WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢

  • kimweston90 Kim Weston (@kimweston90) reported from Bromley, England

    @virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HiringinEMEA Heather Brady (@HiringinEMEA) reported

    @virginmedia @TheBHF @O2 Please confirm that this is your address to cancel- Winnall Down Alresford Road Winchester Hampshire SO21 1FP

  • TommyKnott Tommy Knott (@TommyKnott) reported

    LN5 Lincoln @virginmedia down again, phoning up tomorrow fed up of spending £80 a month for internet that rarely works

  • nic1000 💛𝕹𝖎𝖈𝖔𝖑𝖆💙 (@nic1000) reported

    @virginmedia Re my previous messages from yesterday, it still isn't working. Check online confirms there are still issues affecting service. What is happening?

  • GarfieldLeChat GarfieldLeChat (@GarfieldLeChat) reported

    @virginmedia I get that. The internet going down outside of the home without warning been off all weekend so I’m well aware of the issue. Why even say we’ll allow you to book an engineer after 24 hours if that isn’t the case? Funny how I can now book one for Monday.

  • grumpybob2 grumpy_bob (@grumpybob2) reported

    @virginmedia Or ring your own helpline and be told "sorry there is an issue in your area" - that's your update

  • paul_walker_mac Paul Walker-Macmahon (@paul_walker_mac) reported

    @O2 @virginmedia are either of you willing to help?

  • louisekalderson Louise Alderson (@louisekalderson) reported

    @BritishGasHelp @MartinSLewis @virginmedia criminal phoned to get help with energy bill charged outrages amount 0333 phone number #saynoto0333

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @CityFibre My virgin media contract ends in November, I hope by then you have finished on my street and can order your service from any of the isp that offer it

  • HiringinEMEA Heather Brady (@HiringinEMEA) reported

    @virginmedia Will it therefore be this one which is circulating the forums? Or are you going to change this one too to make it impossible to cancel? Virgin Media, Sunderland, SR43 4AA

  • Pain_Burrito Dave Japan (@Pain_Burrito) reported

    @virginmedia Looks like there are issues in WF1 which might affect you. So yeah. Really bad