Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 12/01/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Southwark, Croydon, Paddington, Redhill, Bromley, City of Westminster, Newham, Bexleyheath, Camden Town, Mitcham, Gravesend, Poplar and Barking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • AshleyRix1 Rixy (@AshleyRix1) reported from London, England

    @virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    @ItsDaveClayton @virginmedia Business or Residential service? We switched to VM Business two years ago and it is night & day better. Wi-Fi switched off at router and BT Home Hub used to distribute Wi-Fi throughout the house. I get 550 to the house and over 200 in other rooms

  • EmilyDrabs Emily Drabble (@EmilyDrabs) reported from Camberwell, England

    God put me out of my misery - holding on the phone to @virginmedia for more than four hours! Spoken to many people who put me through to other people but no one helps me. It’s the same 2 crap songs. At least get a playlist 😢😢😢

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?

  • EmilyDrabs Emily Drabble (@EmilyDrabs) reported from Camberwell, England

    @virginmedia Well I spoke to so many people, trying to get my wifi booster which is part of my package! Customer service, technical, sales and retention but they all said someone else had to help, ended with Willard in retention but after the last half hour on hold had to put the phone down

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!

  • neiljcdawson Neil Dawson (@neiljcdawson) reported from Sutton at Hone, England

    I see you @virginmedia after an hour of waiting you just hang up. This is rubbish

  • olybarnsley oly barnsley (@olybarnsley) reported from Islington, England

    @virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?

  • SamanthaLeeuwen Samantha van Leeuwen (@SamanthaLeeuwen) reported from Bromley, England

    @virginmedia Outdone yourselves today. 8 months of issues and today the booked engineer chooses not to come as doesn’t think he can help. No comms, all day waiting, now 2 hours waiting for callcentre. #disgusted #virginnotcare #moneyfornothing

  • strutcakes Chris 🇬🇧🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    .@virginmedia amazing that when I want to talk to someone about moving house or changing my existing package, your team are more than willing to chat to me. When I get transferred to the team to disconnect my services and cancel my contract I get hung up on after 25 mins on hold.

  • stephengiles14 Stephen giles (@stephengiles14) reported from Dartford, England

    @virginmedia my service is intermittent and cannot connect to the hub, just not great I have tried to call you but no one is working on the call centre!

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @virginmedia my hub 3 is not showing up for WiFi and I can’t get any help from you?? Only been with you for 2 months.

  • globalbribri Brigitte RicouBellan (@globalbribri) reported from Paddington, England

    Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • neiljcdawson Neil Dawson (@neiljcdawson) reported from Sutton at Hone, England

    Props to Lee on the social media team at @virginmedia for resolving our broken internet and telly services

  • EmilyDrabs Emily Drabble (@EmilyDrabs) reported from Camberwell, England

    @virginmedia But can I order the free ones that are part of my deal? That’s been my problem that no one has been able to sort out!

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton at Hone, England

    @virginmedia I’m feeling so frustrated and fed up! I’ve had issues since Wed, when everything went down for 24 hours, now no wireless gadget will work correctly, very weak signal. Spend over an hour waiting fir CS to answer, he told me only option, PIN reset and put phone down!😡

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.

  • Urzzz Rob McGowan (@Urzzz) reported from Bromley, England

    @virginmedia is there warnings about scams on your website? Had the 3rd call within 1 week claiming to be Virgin Media, there is issue with your internet one. Few people might fall for it.

  • strutcakes Chris 🇬🇧🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    Translation: “If we want more money off you we’ll bend over backwards. If you try to leave us, we’ll make it as difficult for you as possible.” I’m now even more determined to terminate my contract. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexKafetz Alex Kafetz (@AlexKafetz) reported

    @GeoffSlaughter @virginmedia Contact @thesundaytimes money. They have been highlight problems the last few weeks

  • ReikiGal_TLC Fiona Darby (@ReikiGal_TLC) reported

    @virginmedia She will ! The original email was headed up VAN INCIDENT .... maybe you get so many it was overlooked !? The internet & FB is full of van incidents !!

  • PaulHull97 Paul (@PaulHull97) reported

    @virginmedia Yes I’m having the same issues, shows I’m connected to the router but the router can’t connect to the internet.

  • shazzh1 sharon hunt (@shazzh1) reported

    @virginmedia My broadband tv and phone have been down all day woodlawn dublin 17 is there any update when this will be resolved

  • gdomalley Graham O'Malley (@gdomalley) reported

    @virginmedia I've given up complaining this year as impossible to resolve. Also lies in letters (we tried to call but...). Tivo box is down. Auto message says maybe fixed at 2am. WiFi also down for a while today. Please tell Richard not to book a return 🚀

  • Mark77uk Mark (@Mark77uk) reported

    @virginmedia @virginmedia where should I start! 6mths of deteriorating speed & drop outs. I’ve turned off, turned on, unplugged, reset, hard reset, had technicians try to fix it and been told a modem has been “ordered”. I’m paying for 350mbps and getting 20-30mbps if I’m lucky #fedup

  • Clearlyoptional Dom Kane (@Clearlyoptional) reported

    Anyone else have constant issues with @virginmedia or just me.

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install

  • alsalfsdad Alan Wright (@alsalfsdad) reported

    @virginmedia I want someone to call me and explain this utter shambles and then cancel my uncle’s contract by next week

  • stephbabe86 stephanie obyrne (@stephbabe86) reported

    @virginmedia We called the number but they refused to transfer the call to speak to someone who can deal with the complaint...my husband has text the number and dealing with the chatbot system