Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 03/20/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Paddington, Croydon, Newham, Poplar, Southwark, Camden Town, City of Westminster, Bromley, Redhill, Longfield, Islington, Godstone and Dartford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • eta1874 Louis W. B. (@eta1874) reported from Bexleyheath, England

    @virginmedia Can’t login at the moment as I am trying to do a teams call...

  • jakub_zalas Jakub Zalas (@jakub_zalas) reported from Bexleyheath, England

    @virginmedia It never says what it is. The fix is always hours away. 3pm in this case. This isn’t acceptable in times most of us work from home.

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    @virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • sue_horbury Sue Horbury (@sue_horbury) reported from Bexleyheath, England

    @virginmedia There were issues yesterday but we have been having problems for months and no one ever responds. I don’t believe you are sorry otherwise you would improve your customer service

  • JCherryAMES James Cherry (@JCherryAMES) reported from London, England

    @virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!

  • Pumpkin25 Anike (@Pumpkin25) reported from Bexleyheath, England

    @virginmedia still waiting for the internet to return in Sidcup! Do you know what the problem is and how long it’s likely to take to resolve as I am working from home and currently cannot do any work?!

  • Jay_Hul J (@Jay_Hul) reported from Crayford, England

    @virginmedia Tbh it’s been ongoing since we locked down in April. I accepted things might be a struggle but as time has passed colleagues and friends are not struggling with day to day connection or having constant lapses in connections. Having spoke to CCare nothing can be done.

  • StephenHance1 Stephen Hance (@StephenHance1) reported from Lambeth, England

    @virginmedia I am looking at feedback for a conference session I gave last week. ‘What will you take away?’ ‘Not a lot - sound was so bad I could not understand what was being said’ ‘What could we do to support you?’ ‘Support staff with better home internet’. Hope you’re proud.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia any idea when the upgrade (that you didnt pre warn sbout) in the da15 area will be completed please? Your automated message said 16.00 but still no service. I've lost half a days work!

  • Gksharkar Gk (@Gksharkar) reported from East Ham, England

    @virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.

  • TheSugg David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?

  • KeithHollins Keith Hollins (@KeithHollins) reported from Bexleyheath, England

    @virginmedia you’re losing customers here in DA146PW 6PW. What’s happening to our broadband service? Third drop out in last week

  • cooki40 Tracey Cookson (@cooki40) reported from City of London, England

    Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!

  • katie__arabella Katie Arabella (@katie__arabella) reported from Islington, England

    @virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • jakub_zalas Jakub Zalas (@jakub_zalas) reported from Bexleyheath, England

    @virginmedia I know it is an outage. They’re far too common with you. There was not a single outage for the two years I’ve been using EE. It’s a third one within a month I’ve been with you.

  • ItaloMurdoch J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England

    @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia oh come on virgin I’ve rang you twice today I know my lap top is broken but I only have my tablet ... all I wanna do is watch @Rwlshmakeup in peace but nooooooo your internet is too f slow come on fix it or I want compensation been happening for 3 days now !!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CiarnJones1 Ciarán Jones (@CiarnJones1) reported

    @virginmedia Hi, your call centre staff keep promising to call me back because your "system is down" but they never do. Please call me back today after 1700 or tomorrow or Friday after 1630

  • XxJONNYBxX Jon (@XxJONNYBxX) reported

    @virginmedia Are you really that sorry ?? There is an issue and it needs to be fixed and not just fobbed off again and again, which is what keeps happening across all platforms.

  • panzerfaust81 panzerfaust81 (@panzerfaust81) reported

    @virginmedia WRONG......AGAIN. It looks like you provide rubbish customer service. Now, that is not wrong - I have proof for that statement - with multiple communications from Virgin that fail to subsequently deliver on basic contractual obligations.

  • edbowski Stuart Edwards (@edbowski) reported

    @virginmedia Hi, can you please give me more information on when the issue on your network is going to be fixed? I have 1mbps download speed. I am working from home and it is impossible. Also, why is it so hard to contact your customer service?

  • Erica_Wenham Erica Wenham (@Erica_Wenham) reported

    @virginhelp @virginmedia Can someone please help?

  • mravrillavigne scott tungatt (@mravrillavigne) reported

    @virginmedia I thought so. They were adamant you used their service I knew better than this. My worry is some older ppl may be caught out by this. Bastards

  • Joanne01998125 Jo (@Joanne01998125) reported

    @virginmedia Nope. The engineer offer it but I didn't take it as I assumed he was correct when he said there was no issue.

  • jadio88 Sunil Mistry (@jadio88) reported

    @virginmedia Quick question, if I cancel my contract, when can I re-join as a new customer?

  • 6THIAGOAT6 THIAGOAT 💪 (@6THIAGOAT6) reported

    So I'm paying 32 pound a month for virgin media 200m Fibre and its already having issues 😫 and I'm getting 38 mb a second instead of the 213 mb a second they told me I would get 😞

  • jenniseex Jenni Seex (@jenniseex) reported

    @clairelsmith82 @virginmedia I’ve cancelled but they insist on 30 days notice so still have the service even though I’ve switched. The lack of internet is a joke. They lost a customer of more than 20 years because they couldn’t sort out sending a new router