Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Camden Town, City of Westminster, Coulsdon, Tower Hamlets, Southwark, Paddington, Redhill, Poplar, Caterham, Mitcham, Newham, Carshalton and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Camden Town |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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MsKartinsWorld🇬🇧
(@flotus1982) reported
from
Bromley, England
@StopFundingHate @TUIUK @British_Airways @NatWest_Help @AskNationwide @coopuk @VisaUK @TalkTalk @TheBHF @virginmedia @VirginHolidays @DFS @pandocruises @SandalsResorts @ImagineCruising @DWP Stop funding hate else you’re losing a customer. Im sure you’re aware there’re alternatives. I’ve abt five bank accounts, I’ve no problem closing @NatWest_Help @AskNationwide.. don’t support a paper that promote hate n bigotry in our society #StopFundingHate
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Spencer Carter
(@SpencerSCarter) reported
from
South Ockendon, England
Really shocked, but sadly not surprised, by the service from @virginmedia as an existing customer for many years, I’m overlooked in favour of new ones. No care and lack of customer loyalty. Will be talking about it on my show tomorrow
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I have complained... feedback or solving my problem has been none!!!!
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
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Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!
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Phil Daoust
(@philxdaoust) reported
from
Lambeth, England
Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever
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stephanie
(@xstephw) reported
from
Bromley, England
Living with bad WiFi is honestly stressful @virginmedia 🙄
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Luc Coiffait
(@Luccoiffait) reported
from
Poplar, England
My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.
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Antoni Luke Kijewski
(@BonjourAnt) reported
from
Croydon, England
@virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status
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Bryan Scott
(@lifeofbry) reported
from
Lambeth, England
@SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Smith
(@KatePinkSmith) reported
@SandyLindsay @virginmedia They’re horrific! Broadband now down! Absolute & utter joke. No ownership. No help whatsoever on social media. When you ask them to take ownership and revert, they ignore you. Absolute and utter shambolic example of anti customer centricity. Truly. Awful.
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Gordon
(@rustytoole) reported
@virginmedia No i havent. As i said i registered for the texts/emails to tell me when these are supposed to happen. And as such i have yet to receive one. Only knew there was a problem when i read my local area faceboom page
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@tim_lewry
(@TimLewry) reported
@virginmedia Thanks that doesn't seem to help unfortunately as it says there is nothing wrong in our area but there clearly is? The digger driver has admitted striking the cable and no one in the street has internet. Was told on Tuesday you would attend within 48 hours. That has now passed
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Ros T 💙🇺🇦
(@blaze_ros) reported
Hey @virginmedia @virginhelp Had texts this week to say you’re doing work today, no internet for hours now, green flashing light on hub and website says no issues in my area (CV6) ??
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Jon Russell #StandWithUkraine 🇺🇦
(@loftyj) reported
@SkyUK @SkyHelpTeam @virginmedia 1/2 I am getting pushed from pillar to post by you two. Back in October 2021 I signed up for Virgin Media and and I was told by Maria Pitts (i can provide the email address) that Virgin Media would cancel our Sky account. That didn't happen,
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Chris Kauffman
(@cwkauff) reported
@SimonMiller316 @virginmedia This is no way to treat a Haitch champion
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Knuckle
(@Knuckle02) reported
How is @virginmedia down AGAIN? Yesterday it was off from midnight until 5pm in my area, and now it's decided it wants a round 2. Honestly a joke.
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‘ ⋆ ☾ 𝕮 𝖍 𝖆 𝖓 𝖓 𝖎 𝖊 ☽ ⋆ 11💕
(@ChroniclesOfCee) reported
@virginmedia I need to cancel a hub order please
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Kate Smith
(@KatePinkSmith) reported
@virginmedia Your website in fact says no issues in my postcode. I then test my hub and there are known issues. Conflicting comms. Again shambolic for us people working from home.Can I bill you my day rate to compensate for the loss? Don’t even go there with business line. As it’s an outage
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Sandy Lindsay MBE 🐝
(@SandyLindsay) reported
@virginmedia No! I’ve been through this so many times and your colleague called me and promised a visit and we waited in. Check your systems - I’ve already wasted hours on a problem that’s not even affecting us but you think it’s ok to dig up our drive with no explanation!!