Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bexleyheath, London, City of Westminster, Islington, Southwark, Croydon, Paddington, Poplar, Newham, City of London, Camden Town, Orpington, Streatham, Barking and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Wi-fi | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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✨ jannette
(@JannetteMunroM) reported
from
Islington, England
@JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞
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davep
(@g_davep) reported
from
Croydon, England
@charley_ellx Best advise change provider virgin media has outsourced its call centre and those idiots in India don’t know how to solve the problem
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓
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EU
(@NeilRAndrews) reported
from
Islington, England
@virginmedia no telephone service here, please advise. Central London
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
@virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.
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Nese Ceren
(@NeseCeren) reported
from
Camden Town, England
@virginmedia Thank u 4 quick response. customer services are aware of the issues. Today I called again for compensation, as I’m spending so much money daily to use mobile & other data. I’ve been forwarded a link to register fault (that is known in postcode area) yet web says no known issues.
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄
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davep
(@g_davep) reported
from
Croydon, England
Is anybody experiencing poor service from virgin media
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
@virginmedia Its just a consistently bad customer experience across mobile, TV and broadband. You CSR tools are archaic and your teams aren't suffucuently trained or empowered. The Virgin way died years ago.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
@jackthorne @genevievebarr @BBCScotland Hello @virginmedia NOW your service is bad and your programme guide is totally wrong. Good job I knew #TheAccident was really what was on at 9pm.
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
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Nese Ceren
(@NeseCeren) reported
from
Camden Town, England
@virginmedia And I love (!) how you still say “if” I qualify for compensation... we have no internet since tuesday.. The issue is known. Your colleague mentioned “an intermittent loss” and suggested I should reboot every 2 hours and hope that I’m connected for minutes in btw.
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Spice Adams 🇬🇭🇳🇬
(@AlmightyUncle_) reported
from
Lambeth, England
@virginmedia hi I have an issue and no one is answering my call
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.
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Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jef Barrett
(@Jayennbee) reported
@virginmedia HELP. my telephone landline has been down all day. I live in the HD2 postcode. Any news? I can't get any information anywhere
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rhys
(@westyVL) reported
@virginmedia figured out the issue, apparently the bill hasn’t been paid for 2 months even though i have proof of the direct debit.
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Jo Jo
(@JGNSantos87) reported
@virginmedia can you explain why I have no Internet? Two weeks with intermittent service and now total loss. call centres tell me its an outage. I keep being lied to about completion. This is only my 4th month with virgin. Time to cancel!!! #virginmedia #virginbroadband
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rhys
(@westyVL) reported
@virginmedia no service at all
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Big AL
(@alkatrazcbm) reported
@virginmedia I called 150 this morning the fault in the ares was due to be fixed 4pm called again at 5pm and it says 8am I have no confidence that it will be kids can't do their homework everything is online and this isn't an isolated issue I have had ongoing issues with the service
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Linda Kaye
(@lindakaye8) reported
@virginmedia Nothing. This is the only channel with a problem.
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Ric
(@Ric66) reported
@virginmedia Your service update page just tells me there are intermittent problem in the area. For me it’s a total outage. No estimated time to fix so no meaningful update as I already know I have no service. Can I have a meaningful update please
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Michael Dowman
(@mdowman) reported
@virginmedia @Jodi92x Ha! I've been waiting for the WhatsApp team for 4 hours... It's been an hour and a half since their last message which was "Getting you through now"... And this is to chase up an issue which I was told would take 5 days to fix, three weeks ago... Basically... Good luck.
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Cassie Downie
(@CassieDownie) reported
@virginmedia Your customer service is very dissapointing. I ordered a piece of equipment & after following up on it several times I still have no comfirmation of order which you informed me on three different occasions would come through! I still have no idea what is happening!
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christian Fleming
(@flem1968) reported
@virginmedia Rather pointless just asking me to call I picked tech support is that what I should have selected?