Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 03/04/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Grays, City of Westminster, Islington, Croydon, Southwark, City of London, Barking, Tower Hamlets, Paddington, Newham, Redhill, Mitcham, Welling and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomGrays Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • prashthambi Prash (@prashthambi) reported from City of London, England

    @virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer

  • FoxSlfox sharon fox (@FoxSlfox) reported from Grays, England

    @virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.

  • AngusTeee Angus Teee (@AngusTeee) reported from Paddington, England

    @virginmedia No. It’s a link to this Twitter exchange. Please send me an email address so I can lodge an official complaint. Thanks

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    Nothing goes down more than @virginmedia

  • nickgusset Nick (@nickgusset) reported from Bromley, England

    @Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)

  • kierank_ Kieran Kunhya 🚀 (@kierank_) reported from Camberwell, England

    @virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬

  • FoxSlfox sharon fox (@FoxSlfox) reported from Grays, England

    @virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom

  • devanHD DvnBrxtn (@devanHD) reported from Lambeth, England

    Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice

  • APM_Stephen APM External Affairs (@APM_Stephen) reported from Camden Town, England

    It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

  • Luke_Arch3r Luke Archer (@Luke_Arch3r) reported from Camden Town, England

    Trying to cancel my @virginmedia broadband because I’m moving and I’ve been on hold for 33 minutes out of the 36 minutes (and counting...) of this call. Will cost my phone bill a fortune by the end of it! Very poor service, don’t think I’ll use them when I need broadband again!

  • rob_ford Rob Ford (@rob_ford) reported from Bromley, England

    @virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.

  • MxAshleighLoeb Ashleigh Jade Loeb (@MxAshleighLoeb) reported from Islington, England

    So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4

  • danidelavega Dani (@danidelavega) reported from Sutton at Hone, England

    @virginmedia shocking WIFI service, well, lack of, two days in a row. Sort out or I’m going back to Sky. You cannot treat customers like this. Embarrassing

  • JohannaWhitaker Johanna (@JohannaWhitaker) reported from Islington, England

    @billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.

  • AngusTeee Angus Teee (@AngusTeee) reported from Paddington, England

    @virginmedia I see. Thanks. There is no point ringing your ‘customer service’ number - I don’t have the time or battery to listen to the same four songs on a loop for over an hour then be told nothing helpful. Been there, done that.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TakeAimCoach TakeAim Ltd (@TakeAimCoach) reported

    @virginmedia I’ve been contacting for months about poor service, it’s now about your proposal to increase my service fee... when my service has been subpar for over a year now

  • DebbieBetteridg Debbie Betteridge (@DebbieBetteridg) reported

    @virginmedia @richardbranson my dear chap, could you please look at the challenges faced by new customers to receive the actual equipment they were promised at the outset or at least a satisfactory response rather than the rabbit hole we seem to be going down...

  • joacie Jo C (@joacie) reported

    @virginmedia If the signal goes down I have to go elsewhere, don't have time to wait for an intermittent signal to possibly come back. They might be but I just can't afford the lost time right now. And you plan to put my bill up soon?? No thanks.

  • helenashakallis helenashakallis (@helenashakallis) reported

    @virginmedia I have no broadband and phone line is down. I have done all recommended troubleshooting and cannot get through to a person to speak to sort. Please advise. I need my broadband and phone to work.

  • Clarky4441 Clarky444 (@Clarky4441) reported

    @virginmedia paying for poor service. Might give sky a go 😬

  • GuyIncugnito Guy Incognito (@GuyIncugnito) reported

    @virginmedia 1 hour 45 minutes on hold for you to hang up after you taking extra money from me for nothing???? Absolute disgrace of a company.

  • GeekJoshJohnson Josh Johnson (@GeekJoshJohnson) reported

    @BrianMCape @virginmedia @Ofcom That's the kicker; I know if I give it a few months and go back I'll get a fantastic deal! No benefit to being a loyal customer to companies like that

  • Scalesy08 Scalesy (@Scalesy08) reported

    @virginmedia Cabling work i was told , I've allready had an engineer visit last and and a new modem sent which both haven't resolved the issue

  • sarah_sbeteam sarahasbury_sbeteam (@sarah_sbeteam) reported

    @virginmedia my tivo box wont even turn on and i cant seem to contact anybody to help me. i have aspergers so i struggle to talk over the phone and would prefer to communicate via social media.

  • ilkleymum Ilkley mum (@ilkleymum) reported

    @virginmedia waiting 45 mins for call centre. Finally get a ring tone and you then cut me off! Arrrghhhhhhhhh! So poor!