Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 03/01/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Paddington, City of Westminster, City of London, Newham, Redhill, Mitcham, Welling, Islington, Beckenham, Stratford, Barking and Bexleyheath.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia By the way. 150 not working

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Lambeth, England

    @virginmedia If u did appreciate the feedback u would have read the complaint & not left my son phoneless whilst travelling selling a 900£ phone that doesn’t work on your network how is that helpful You have not resolved anything

  • jimboid79 jimboid (@jimboid79) reported from Bromley, England

    @virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!

  • 20S0mething Sara Sparrow: Handmaid. (@20S0mething) reported from Eltham, England

    @virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.

  • NikHunt_ Nik Hunt (@NikHunt_) reported from Paddington, England

    @virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)

  • candylion5 Sam Hicks (@candylion5) reported from Sutton at Hone, England

    Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.

  • jordandodds28 Jordan Dodds (@jordandodds28) reported from Lambeth, England

    @virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.

  • cheryl_peril Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @richsnelling It doesn’t help that our Virgin Media is out of action. Long story and not their fault.

  • shazthechef sharron killick (@shazthechef) reported from Dartford, England

    @virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box

  • aman_ja Aman Jain (@aman_ja) reported from Camberwell, England

    @virginmedia Hi, my broadband is down and I'm unable to get through to your customer service

  • jordandodds28 Jordan Dodds (@jordandodds28) reported from Lambeth, England

    @virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.

  • ChazRivers Chaz Rivers (@ChazRivers) reported from Bromley, England

    @virginmedia Just says a problem that was fixed at 4PM. It was going full wallop about 30 minutes ago, but then stopped working. When running the connection test it can’t fix it. Thanks.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!

  • masters_nik निकुंज राई (@masters_nik) reported from Camden Town, England

    @virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from City of London, England

    F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits

  • Dave_Deb Dave Debenham (@Dave_Deb) reported from Eltham, England

    @virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

  • timur_erhan Erhan Timur (@timur_erhan) reported from Islington, England

    If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WelshMarilyn Marilyn Welsh (@WelshMarilyn) reported

    @virginmedia @virginhelp Ongoing intermittent service at times where there are no outage issues in the area. This is not resolved by resetting the hub.

  • Nabzy__ Nabzy (@Nabzy__) reported

    @virginmedia had to deal with your terrible customer service and was cut off by a member of your customer .I was due a visit by a an engineer to set up an installation for broadband The engineer didnt turn up and I had not received a call that an engineer will be arriving.

  • ChiefOfOverIt Sarah K (@ChiefOfOverIt) reported

    @virginmedia Tried this am. Would be great if they could call me. Already wasted an hour on the phone to be told they couldn’t see the issue

  • booksandemma The Twist and Turn Book Blog (@booksandemma) reported

    @virginmedia @virginmedia, so my service does not work? you have lost my initial complaint (and the 2nd one is now not showing either?) and your answer is post to the community forum? so your customers can advice me on YOUR PROBLEM? talk about passing the buck! how about you call me instead?

  • ChrisTown147 Chris Town (@ChrisTown147) reported

    @virginmedia Hit with a £100 fine by Virgin. Called up to query this and simply been told to call back next week. Is that acceptable customer service?

  • Lipptex Lipptex 🅹⃝ (@Lipptex) reported

    @virginmedia @ohferdii In conclusion, we would like to see one of Corinnas (Known figure in the community) massive badonkas. However we cannot view them for some reason, please help.

  • madmatuk Madmat (@madmatuk) reported

    @virginmedia Hi, It was our first place of call as there has been a lot of complaints in the village re service and it shows no issues, we’ve lost total broadband in two rooms now and have drop off on the main pc which is connected direct and constant drop off on all WiFi devises

  • Charley_ZanMato Charley (@Charley_ZanMato) reported

    @virginmedia This service outage is recurring and ongoing, for the whole area. THAT is the issue! I know you're role is just to be nice and point people to the service page, but that is pretty pointless when it's happening multiple times a day, every day, for weeks, for everyone in the area.

  • PadawanT1 PadawanT100 (@PadawanT1) reported

    @virginmedia is there currently any problems in DD3 area Dundee? My internet has been dropping in and out since late last night. I’ve ran six checks so far. The connection comes back then disappears again

  • Tomoulds tom (@Tomoulds) reported

    @virginmedia Gone through tech support again after a drop during a zoom training session twice today, Shiv has been useless and infuriating when still struggling to connect.