Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 01/24/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of Westminster, Southwark, Poplar, Greater London, Newham, Orpington, Camden Town, Sevenoaks, Swanley, Mitcham, City of London, Stepney and Bromley.

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City Problem Type Report Time
United KingdomGreater London Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • hill_mal Mal (@hill_mal) reported from Bromley, England

    @virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

  • RKWinvisibleman Robert Wright (@RKWinvisibleman) reported from Lambeth, England

    We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?

  • sevki Sevki 💉 💉🎉 (@sevki) reported from City of London, England

    .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

  • LonesomeJay Looney (@LonesomeJay) reported from Dartford, England

    @virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay

  • thomasdmatthews Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

  • callum1444 Callum McGuire (@callum1444) reported from Eltham, England

    @virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.

  • timlardner Timbo (@timlardner) reported from Camden Town, England

    @virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?

  • BaldockPatricia Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are

  • mikereddington Mike Reddington (@mikereddington) reported from Bromley, England

    @virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?

  • thomas_maurice spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

  • skatinggirl1 julie atkinson #ForeverEuropean #Rejoin💙 #FBPA (@skatinggirl1) reported from Bromley, England

    @virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.

  • Tonyippee Ynot? (@Tonyippee) reported from Croydon, England

    Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭

  • eugene_hutton Eugene Hutton -Mills (@eugene_hutton) reported from Addington, England

    Virgin media has been down all day,yet they have not even sent any message to their numerous customers. TIME WILL DEFINITELY TELL

  • JulieAdamFilms J Calvert & A Bates (@JulieAdamFilms) reported from Camberwell, England

    @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

  • CharrLady_ Athaina (@CharrLady_) reported from Sutton at Hone, England

    @virginmedia We've been told it's down to a power outage, so area fault.

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    @virginmedia Rather loose a long-standing customer then?

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jaywillis888 jay willis (@jaywillis888) reported

    @virginmedia @__hassan_i Your service is ******* unbelievable 3 weeks we’ve had no WiFi and everyone we speak to is like a bloody robot! You’ve lost a customer 😤

  • m4rko Mark Foyle (@m4rko) reported

    @virginmedia Hi just seen this ad and great that you have a sale on! As an existing loyal customer of 10 years and due to pop out of contract soon, can I please take advantage of one of your new customer deals? Save me having to leave and go elsewhere?

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J

  • Snakio64 Yondu 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Snakio64) reported

    @virginmedia I really need help. My router is not working properly. I.have no internet despite paying for it.

  • FWilliams97 Fiona Williams (@FWilliams97) reported

    @virginmedia Have been in the queue to speak to someone since 11:57 this morning 😣 still no WiFi. Please help

  • JayDaSilvaSurfa 6ft in AF1s🇯🇲 (@JayDaSilvaSurfa) reported

    How’s my @virginmedia internet been down since yesterday. This is a joke man smh

  • LohanPadraig Pádraig Lohan (@LohanPadraig) reported

    Why is terrestrial Irish TV so terrible this year? Cheap, shitty films, constant re-runs in prime time. I know most people have access to Sky and streaming services so you mightn't notice a difference, but this year really is particularly bad. @rte, @virginmedia

  • TheLittleAtari Astaria - ONSH! ♥️🐾 (@TheLittleAtari) reported

    @littlewarrior @skytv Virgin Media all the way. Sky cant offer us fibreoptic where we live nor the speeds we get. Have had zero issues other than minor outages which we get warned about.

  • laurenlouisee Lauren (@laurenlouisee) reported

    @virginmedia no internet again for second time in a month. Off since Christmas Eve (perfect timing Virgin 😒) no online appts and if only we could get through on your lines without someone disconnecting us after waiting 65mins to get through! Shocking service again.

  • TonyPotterUK Tony Potter (@TonyPotterUK) reported

    @virginmedia Thanks John. This always happens and it really needs fixing properly or replacing. They often leave a gap at the bottom of the ill fitting door and it then gets prised open. When this happens it seems to destabilise services. Appreciate your prompt help thanks.