Virgin Media Outage Report in Orpington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Beckenham, Bexleyheath, Camden Town, Poplar, City of Westminster, Mitcham, Paddington, Redhill, City of London, Southwark, Islington, Tower Hamlets and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.
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Stephen Lloyd
(@SteveLloydie) reported
from
Bromley, England
@virginmedia Thank you for reaching out and the outage checker showed no signs of any issues, but clearly there was an issue with your router connectivity - I’m now running a self test to see if anything changes.
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Paul Falkner
(@PaulLaFiaba) reported
from
Croydon, England
@virginmedia Clearly your kids in the advertising report were all out with hangovers when their Unis were teaching about the backfire effect of “knocking copy”. It kind of makes you sound like your own product is so bad you need to bring others down to your level
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia So this afternoon I have emailed your CEO Tom Mockridge hopefully he might be able to help! Virgin Media should be ashamed of its Customer service.
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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Kung Fu Khinny
(@sunflowersoul_) reported
from
Camden Town, England
Two virgin media dudes came to fix my WiFi last year and I basically had to argue with them to remove their shoes before coming in. I even said u can keep socks on. One straight up just refused. I told him he could stay outside then and he did lmao 😂 so whack
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia There is an IT fault on my account that is stopping you issuing an engineer visit to my property. This is what's causing the main problem your IT dept have not fixed the problem they have known about this since 7th March.
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Francisco González
(@frangz) reported
from
Paddington, England
@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
Hey @virginmedia for once my www is working but my phone isn't and I can't call to get fixed. #help
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linda holmes
(@pussinpjs1) reported
from
City of London, England
@virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia I again called you call centre this morning and spoke to a chap called Elaric or that's how it is pronounced he promised to look into my problem and call me back in one hour that was about 10.30am but he has not contacted me.I gave him my mobile and work tele numbers and my email
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pepetideo
(@pepetideo) reported
@virginmedia my internet has been terrible for the past week. I pay for 300Mb and I am lucky if I get 1/10th of that at the moment with regular drops Not only me but lots of people in my area are complaining of the same (ladygrove didcot)
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Tre elle custom wigs
(@treelles) reported
@virginmedia That’s what the automated message says when I send a text. And my issue is the internet is not working keeps chipping in and out for weeks now and it is getting worse
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Melg13
(@MelG13x) reported
@virginmedia where can I put a complaint in.They have transferred us to MOBILE and when speaking to mobile they have said what we said from the start and transferred us back to the media team. WHY ARE EXTEA PAYMENTS BEING TAKEN OUT!!
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Charlie Williams
(@charliew1211) reported
@virginmedia Hi, no it is not sorted, and it is not an issue you are aware of in this household, but I have spoken to a few people who seem to of had the exact same issue. Seems this is a common problem with Virgin Media? Maybe you can give me a direct number to call?
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Emma Patrick
(@emmapatrick2879) reported
@virginmedia third time ive rang to cancel control.cut off all time. 75 mins call today waiting why I was put through to retentions dept then cut me off again. No option to cancel online. Live chat is useless won't work!! Speak to me asap!! It's ridiculous!!!!
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Rameez
(@Rameez98464423) reported
@virginmedia I would like some someone to check it out and be compensated for the terrible customer service I received.
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Ian Clyne 🏴🇪🇺
(@auldmrclyne) reported
@virginmedia @gram63 Same issue as Graham, called, followed reboot guide, checked service status - no issues - can you help please - ky12 0eq
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Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.
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rsecj
(@rabjeffrey1) reported
@virginmedia Customer service ? Tried calling 151 to be told everyone busy so call back later ! Absolute SHIIIIIITTEE service, I'd urge everyone who's bill has just increased to take this opportunity to end their agreement and move to a more reliable provider.
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Apologies do not resolve the problem.