Virgin Media outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Bromley, Poplar, Mitcham, Newham, Orpington, Barking, Bexleyheath, Sevenoaks, Welling, Grays, Dartford, Erith, and Beckenham.

City	Problem Type	Report Time
Southwark	Total Blackout	9 hours ago
Southwark	Internet	15 hours ago
Croydon	Internet	18 hours ago
Bromley	Phone	19 hours ago
Croydon	Internet	20 hours ago
Southwark	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Mamba 〽️🦋 (@imbranzo) reported 1 minute ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Jane Common (@JaneCommon) reported 1 minute ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 3 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 4 minutes ago from Sutton at Hone, England

  @virginmedia 1/ I've been without internet access since last night. I called this morning at 830 and did reset as told, didn't work so was told it'd be passed on to network engineers and they'd get back to me if it didn't come back on within the hour.

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 5 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Declan Higgins ☘ (@declan1968) reported 7 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  marksonofjohn (@marksonofjohn) reported 10 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  anne hill (@gorgeousuk) reported 23 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  anne hill (@gorgeousuk) reported 27 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 36 minutes ago from Sutton at Hone, England

  @virginmedia Yes I have chased and chased and spent 4 hours today on WhatsApp, no advise just can't help because I have outstanding bill....no the line isn't active because it was ported over to Community Fibre on 8th July

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 38 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Kim Edwards (@KimEdwards48) reported 39 minutes ago from Stifford, England

  @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

• 
  Stephen Champion (@Champs707007) reported 46 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Bernie Biggs (@Biggsy58) reported 48 minutes ago from Bexleyheath, England

  @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

• 
  Nick Tippett (@nicktippett) reported 48 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Andrew Battle (@andy_s_battle) reported 50 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 50 minutes ago from Sutton at Hone, England

  Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?

• 
  Kay Bak (@kaybaka) reported 56 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Baz, Wacky worm! (@mobiusb2) reported 58 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 58 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David McQuillan (@DavMcQ84) reported 6 minutes ago

  @virginmedia It’s been 66 days, 4 lengthy phone calls and a few hours of repeatedly trying to explain to your poorly trained call centre team that my ‘myvirginmedia’ account has been locked and still no solution despite repeated promises it would be. It is absolutely pathetic.

• 
  Louise Ford (@pixiepoppett) reported 6 minutes ago

  @virginmedia my broadband and tv are down. Can u tell me why?

• 
  Man in Black 2125 (@In2125) reported 11 minutes ago

  @virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming

• 
  EA (@eanne30) reported 12 minutes ago

  @virginmedia broadband been down in ML1 5 postcode for over 12hours - been told engineers are working on it but your service checker shows no issues? Please update your customers on when service will be resumed 🤞🏼

• 
  Mr H (@silestanix) reported 12 minutes ago

  @O2 @virginmedia ... I have been a loyal customer for over 2 decades now, I'm so disappointed at how lacking the service has been. I have cancelled my direct debit, you will receive no bill payment for this period until you call me to discuss this issue, as I STILL Cannot call back to the UKm

• 
  Jambo (@The_real_Jambo_) reported 12 minutes ago

  @virginmedia Had no TV service since Monday, not going to be able to watch the Scotland tonight, I am beyond angry. Everytime I try to book an engineer visit I am told to wait 24hrs, its been 6 days.

• 
  Margaret (@scripture36) reported 16 minutes ago

  @virginmedia @CLangley16 Any chance you could just help disabled users revert to previous software as they can’t use this 360 shite?

• 
  Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported 18 minutes ago

  @RETeacher11 @virginmedia Switch to CityFibre, if you can. I finally got rid of VM after 15 years of bullshit. Price increases, shocking customer service, appalling tech support. Been with CF for 2 years now. I don't even have a reason to contact them - rock-solid and reliable 24/7.

• 
  Chris Pitcher (@chrisjug) reported 26 minutes ago

  @virginmedia @carefreeleon PPV is down for everyone

• 
  ArseF1 (@F1Arsenil) reported 29 minutes ago

  @virginmedia customer service has to be one of the worst! You ask to remove packages and they instead put you on a different contract without your consent! Monthly bill goes from £70 to £181 and they can’t explain how after 3 calls! Horrible just horrible