Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, Islington, London, City of Westminster, Camden Town, Southwark, Croydon, Newham, Orpington, City of London, Paddington, Redhill, Bromley, Bexleyheath and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Tower Hamlets |
Total Blackout | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Matt Browne
(@mattlfc78) reported
from
City of London, England
@virginmedia your customer service has been awful my wife was on hold for an hour and a half and now your staff have given me a new package without my consent!!!
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@BBQColin @virginmedia Fingers crossed they resolve it soon. No amount of money can make up for it, I would just like decent customer service that gives you concise, current and correct information as well as regular updates #virginmedia #fixmybroadband #poorcustomerservice
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Scott Brindley
(@scottyboy1973) reported
from
Stratford, England
@BBCWatchdog Can you look into @virginmedia appalling service and dreadful customer service. This is my 7th day with out internet and all I get is fobbed off. Not acceptable service. #virginmedia #fixmybroadband #poorcustomerservice
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia For the first time, I got a text confirming you had done the work - and the service appears to be working now. Let’s hope it stays that way ... 🤞 Very disappointed by the confusion on your website last night plus a 45 minute wait to speak to technical support
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 1.I have a huge problem, I have received my installation pack today, after a long wait. I have ordered the big bundle with the finer internet. The installation pack didn’t include a router. I called your customer service, after talking to some other departments I hav
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@virginmedia When my broadband went down and I had to deal with your customer service #virginmedia #fixmybroadband #poorcustomerservice
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Chris Sutcliffe
(@chrismsutcliffe) reported
from
Lambeth, England
@PaulLomax @virginmedia I've had nothing but bad experiences with @virginmedia. They lied to me repeatedly and deliberately, and cost me £££s. Would never recommend them
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Majid Ravandi
(@majrav) reported
from
City of London, England
@virginmedia without doubt the most DISGRACEFUL service EVER. You constantly attempt to take advantage of elderly vulnerable adults. We have been trying for weeks to talk to u & have me put on as authority to talk, & you won’t help, but you continue to send threatening letters.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
And although operative insists there is no local issue, 5 people in my street have no @virginmedia
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 2. been directed to the installation department, the lady on the phone was extremely (extremely!!) rude and uncooperative, she said I have to call another day, customer support and she doesn’t have access to anything; she raised her voice to me, I wanted to make a
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 5. Not only I am upset and surprised of the problem, I also feel abused by your representative in the call center.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia No - you don’t seem to think anything’s wrong. But there is - our neighbours also have no service. So there’s definitely a problem.
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Sumayyah 🌸
(@xsumixx) reported
from
Lambeth, England
@virginmedia everyone in my family has to use their bloody data because no ones internet is working. It comes for 5 seconds then disappears. So bloody done with your shitty service !!!
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Terry Pierce
(@telpierce) reported
from
Islington, England
45 mins/3 departments and counting to speak to the right person at @virginmedia simply to terminate when we move... And then they ask why we don't want to stay! Every single interaction with that business is abysmal.
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Fiorenza M. J. Panke 🇪🇺
(@FiorePanke) reported
from
Islington, England
@virginmedia Internet is down! It’s connected but it doesn’t work! I tried everything, also calling your support team but still on hold!
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu We appreciate your sympathy but we need action. And I’m gonna need therapy if I have to keep listening to the same three awful songs on a loop on your 0345 number - I’ve been on hold for over 40 minutes now ... 😐
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu You don’t need to take my details. You just need to be able to communicate clearly what is going on. I finally spoke to someone who said there’d been ‘a breakdown in the digital network in the area’ - whatever that means - and gave a 2am estimated time of resolution. 🤞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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slǝnɯɐS ʎɯɯɐS ǝuıɐɯɹǝƃ
(@sammboogie) reported
@virginmedia are you having issues in BL1 area ?
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Jamie Furness
(@JamiefurnessTJF) reported
@virginmedia I can no longer log into my account as its closed I have also called up again today and been hung up on when I have advised this I am going to be taking legal action and I need to know who I can speak to who won't hang up on me
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Trevor Daniels 🏴 💙 #Annibyniaeth
(@danielssan41967) reported
@virginmedia Hi. I have done that. It says there is a problem and got me to restart the box but that makes no difference. I have never had any issues like this before. It only affects the Sky Sports HD channels. Bad timing.
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d2w_v3s
(@D2wV3s) reported
@virginmedia Not a chance. My network is down again as we speak.
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Soul child 🔮
(@kaysworlddss) reported
@virginmedia of all the service providers I’ve used i though @skytv were bad! Virgin have actually shocked me today with their awful customer service and failure to even assure me that the issue would be resolved. I STILL have terrible landline noise and have heard NOTHING
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Melanie Blake
(@MelanieBlakeUK) reported
@virginmedia No I’m not - save your webchat I’ll cancel my subscription & move to @SkyUK - you clearly don’t care enough about your customers (of over 12 years btw) it’s a disgrace.
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david johnson
(@davidjo98291081) reported
@virginmedia @sanityclaus are we down in bl1
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Marnie
(@hermionerose___) reported
@virginmedia been on c/s call for 30 mins + counting. Moving house, been passed around 3 ppl and still not updated details. Back on hold again.... crap service - how hard is it to change address!
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GRIZZLY VAPER REVIEWS
(@platinumpete35) reported
@virginmedia The problem is that I raised a formal complaint, there has yet to be a response to this. I am disgusted with virgin media's disgraceful service of a customer from day one.
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raymond
(@Raymi73) reported
@virginmedia @virginhelp Hi there, no issues here however wanted virgin in another room but was told can’t as engineers not allowed in houses due to Covid