Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, City of London, Camden Town, Newham, Southwark, Tower Hamlets, Islington, City of Westminster, Croydon, Orpington, Redhill, Bromley, Bexleyheath and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Paddington |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@chrisjrob @virginmedia I really took great exception to wasting my time with the guy on the phone who would not go ahead and cancel and kept blatantly ignoring me when I told him I wasn’t giving him any information about my movements or reasons for cancelling
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia any issues in Bexleyheath, DA7. No internet. Disappeared at 12:30 today
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Right Beer Right Now
(@sparkymcgrath70) reported
from
Bromley, England
@virginmedia Internet has been patchy for the last few weeks to say the least but recently almost non existent. Called help desk and followed automated advice, reset router etc a number of times but no joy. This makes it almost impossible to home school my kids. Please advise!
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𝖘𝖍𝖔𝖗𝖙 𝖐𝖎𝖓𝖌 🦖
(@boilourdenim) reported
from
East Ham, England
@virginmedia haven't had internet for a couple of hours and your website sends me round in circles, please help.
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia My broadband not working properly
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia And by the way even the guy on the chat told me he agreed with me and that there was clearly no information on how to cancel on your actual how to cancel page on the website. Which I believe is against Ofcom regulations
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia spoke to someone yesterday about my poor service and box keep freezing. 45 painful minutes, got told for some reason someone would call me back in 2-4 hours. Not received a call, that was 28 hours ago.
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Stephen John Davis
(@_StephenJDavis) reported
from
Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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Maria Marchant, MBACP
(@lovetosleepy) reported
from
Bromley, England
@virginmedia No. Nothing. There never is. It’s become part of life but it’s really not good enough. I can see from other customer complaints that I am not alone.
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Right Beer Right Now
(@sparkymcgrath70) reported
from
Bromley, England
@virginmedia really need some help here. Internet has been patchy for the last few weeks to say the least but the past few days has been almost non existent. Called helpline followed advise, reset router etc, no joy! Making home schooling for my kids impossible, please help!
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Phoebe
(@phoeberodwell) reported
from
Islington, England
@virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
Service 4 @virginmedia customers is in total meltdown have had 4 significant service failures of service since #Lockdown trying to call to cancel my service but they just put me in a loop. Happy to case study on how poor #VirginMedia for any journalist followers please DM me
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Ayako
(@Ashirane) reported
from
Camden Town, England
@virginmedia it’s been three days we’re experiencing broadband and TV service. People are working remotely and heavily rely on the virtual communications!!!
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Keith
(@keith319) reported
from
Camden Town, England
@virginmedia Would have been useful a week ago, but as of now, service is as it should be. Been very patchy over the last week though, so don’t know what’s causing this.
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Housepanda
(@bambooped) reported
from
Lambeth, England
@washu @virginmedia If you call them up on the phone and hold for 2 hours and politely explain (multiple times) why you're annoyed, then they will refund it Source: have been VM customer in the past
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia I understand that they are salespeople and they have an obligation to try to upsell me I had to tell him eight times that all I wanted to do was cancel my account and he would not listen to me. It is outrageous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Gibson
(@jamesgibson279) reported
@virginmedia again using 3G to tweet as no broadband, after months of problems and it ‘being fixed ‘ it’s just as bad, WiFi strong but no internet, not paying next bill, not one penny.
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Chris
(@axisofweasel) reported
@virginmedia any chance you can help recover my mums emails? Her NTLworld account has finally closed and she’s lost everything. Huge amount of contacts etc. She’s totally devastated and had no notice of this. Any help recovering the emails to export would be amazing!
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Mark
(@m_v_bridgman) reported
@virginmedia Nope. According to the service status everything is fine and dandy. It always says the same but everytime it rains more than a little drizzle our internet goes down.
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Lisa Felstead
(@LmuzF) reported
Wow! Thank you so much @virginmedia for keeping me on hold and then cutting off the phone calls for which feels like the entirety of my Saturday. And still not fixing the problem. Incredible service. #virginmedia #dreadful #shouldagonetosky
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Paul Gaskell
(@PaulGaskell11) reported
@virginmedia Hopefully I'll have a new Service Provider! Thanks for nothing #virginmediadown
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Themis
(@ThemisJ3) reported
@virginmedia What's the process for registering a phone for repair under warranty? Twice now with same issue, tried your chat bot (utterly useless) now in queue for 2 hours for someone called Leslie. Booked repair last week, no box has arrived. Virgin, you're a mess & a disgrace.
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Jannerman RN 🇬🇧🇺🇸🇮🇱🇲🇹
(@Jannerman5) reported
@virginmedia Yer, fix my bundle oh, & e mail, cheers 🤨
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Ricky
(@thotfulwalrus) reported
@m_v_bridgman @virginmedia I have the same issues. My junction box is across the road from me and in a very very sorry state I.e no door cover, the last time virgin repaired it they just put tape around it to hold it together. Virgin just don’t care about hardware only money it seems.
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Nicholas Poole
(@NickPoole1) reported
@virginmedia I couldn't get through to you to lodge one. Also, I have zero interest in being managed through your de-escalation script. The service is below the advertised level and has had too many faults.
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Andrew Brooks
(@WebelWebel) reported
@virginmedia ...just tell us a bulldozer driver has cut through the cables, or there's been a fire at the exchange, and for f@%ks sake build more resilience into your network. I was at IT Orofessional for 35 years. If I had a network as non-resluent as Vurgin's, I wouldn't have lasted long!