Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Coulsdon, Croydon, Poplar, City of Westminster, City of London, Camden Town, Gravesend, Paddington, Orpington, Islington, Bexleyheath, Greater London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Coulsdon |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Gerry
(@guinnessaddick) reported
from
Dartford, England
@thorogodies @Missbwattie @virginmedia We don’t have many problems with ours, surprised you do, as you’re only round the corner, must be a box problem.
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.
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YingHuiThe
(@YingHuiThe) reported
from
Paddington, England
@simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.
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Michael James Weaver
(@Weaverfooty14) reported
from
London, England
@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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Joshua Masters🎥
(@joshuamasters_) reported
from
Lambeth, England
@virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.
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Aneesh Varma
(@AneeshVarma) reported
from
Bromley, England
@virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia I tried again today. After faffing with phone, then faulty website, and back to phone, I eventually found a very helpful assistant who managed to convince me to stay; happily. It was close though, as much room for improvement. Please sort out your customer services & website.
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Sharon Hills 💗
(@Gertie58) reported
from
Dartford, England
@virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@LPNevin @virginmedia I have the same problem, lost access to my email account
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Sharon Hills 💗
(@Gertie58) reported
from
Dartford, England
@virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening
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Kristian Lommi
(@KristianLommi) reported
from
Bromley, England
@virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.
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Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
@virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
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Mabs Ahmed
(@Mabs79) reported
from
Camberwell, England
@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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Claire 🤦🎭 prefers animals to humans
(@playgirlc) reported
from
Lambeth, England
FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Jones
(@Phil_D_Jones) reported
@virginmedia I think you missed the point - because the lines are down here, both phone and internet will not work for me. Short of sending up smoke signals, I have no way of contacting you other than hoping I can get enough signal to send this message...
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Matthew
(@MattBondie) reported
@RichardDawson7 @nsandihelp Hi, I also have the same problem and I’m sure lots of other people do too!! Every time i receive the security call, it asks me to press the hash key, I do it and it then hangs up and fails security. I’m on Virgin Media. I complained about this 8 months ago and still not fixed!!
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Steven Datt
(@smdatt) reported
@virginmedia trying to get issue with router ethernet ports not detecting. Been directed to Gadget Rescue 3 times, failed 3 times. No answer, redirected back to virgin media, and then run into a dead line. This is bad service and many reviews say the same
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Mark Dickens
(@markdickens100) reported
@TinSoldier1 Had virgin media for the last 10 years plus pal. I know they get slated but we’ve never really had a problem. Have to phone every year or so to renegotiate the price but generally cant grumble
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♠️
(@LUDBA__) reported
Never would I have ever thought I’d ever use almost all of my 160GB of data but virgin media wifi says otherwise 💩
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Anthony Poh
(@anthony_poh) reported
@virginmedia your customer support staff do not offer any type of support AT ALL... they're all useless and read from a script. Having worked in IT for 20+ years I think I know what my problems are!! #badcustomerservice #virginmedia
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Ayresie
(@Ayresie_) reported
@xFabss @virginmedia Bro I've had about 4 engineers come out, they've ran tests, said there's a serious issue and have never come back ????
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Kruno🎮
(@HdKruno) reported
@Ayresie_ @virginmedia Virgin media is terrible they swap what server your on so its goes all dogshit !
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My Name Isn’t Alice
(@Triyn2) reported
@virginmedia I eventually managed to get on service page and you are investigating an issue in my area. Theoretically broadband and mobile data issues should not be related. But i’m with yourselves for broadband and @O2 for mobile and suffered problems with both at same time, coincidently
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Ben
(@BTAD16) reported
@virginmedia Never mind its back to normal