Virgin Media Outage Report in Orpington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Orpington come from postal codes BR5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Tower Hamlets, Woolwich, Southwark, Camden Town, Stratford, Lewisham, Islington, Beckenham, Bermondsey, East Ham, Streatham, Orpington and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| Tower Hamlets |
||
| Woolwich |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
@davebish @virginmedia Singularly the most sanctifying dynamic in my life over past year... endlessly broken zoom calls, or burning though mobile data... feeling your pain!
-
Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia Like I said, I have tried to call but just get an automated service that directs me to the website
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
-
💙Julie Featherstone 🇪🇺 🌹 💚✊🏿
(@jujurants) reported
from
Stratford, England
virgin media down in E7 #virginmedia #servicestatus
-
jordan
(@wharfyoung) reported
from
Poplar, England
So @virginmedia have just told me that a complaint I made over a month ago was actually never going to go anywhere and was only with the person I made the complaint to. I’ve just wasted a month on a complaint that was never going to get resolved. They wonder why ppl hate them
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
-
jordan
(@wharfyoung) reported
from
Poplar, England
When you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.
-
Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I need to order a booster ASAP! The ‘100MB’ WiFi i apparently have doesn’t even reach my office upstairs. No surprises when I go to order one online there’s a waiting list...how long am I likely to wait? Surely if all your customers need a booster, there’s an issue??
-
Stephen
(@pennacksplace) reported
from
Camberwell, England
Holy **** @virginmedia sent me a refund for an error on a broadband account that was closed over 5 years ago 🙌
-
Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia What I want is all the orders cancelled and your engineer out here this week and put right what he did wrong because otherwise you will have serious issues with our property managers of our complex
-
jordan
(@wharfyoung) reported
from
Poplar, England
@joelycett I need your complaining skills, virgin media are trying to charge me £230 for an account that they cancelled. no one seems to be able to help me on the phone, have spent over 8 hours on the phone in the last month and keep getting hung up on pls help
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Okay well I’m currently on hold to speak to a manager in customer care on the phone and have been for nearly an hour so if you’re able to get speed that up it would be much appreciated.
-
Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?
-
Rampopo
(@Rampopo) reported
from
Stratford, England
Hello @virginmedia no service at all, whole of our street in E15
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Oh they just hung up on me after being on hold for over an hour. If virgin media genuinely think I’m going to pay this bill after the level of service I’ve received they absolutely have another thing coming.
-
Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia I'm on the phone trying to cancel the order at this very moment, no doubt I will get blocked in doing so yet again or my call cut off again.
-
Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I’ve tried to call but just get automated, I’ve tried livechat but they say I can’t order a booster through that service. What am I mean to do? I just want a lead time on the booster. Why can nobody give me that?
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia The SAR apparently should take up to 30 days by which point it will have been 8 weeks since original complaint with no response from VM meaning I can go to CISAS with all evidence needed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Sinderbury
(@StupotSinders) reported
@virginmedia How ridiculous is this? Moved home and trying to get any sort of "Customer Service" from either your online chat or via telephone call is near impossible.
-
*Hanage*
(@MietzieK) reported
@virginmedia Whats up with your service??!! My internet is off every 30sec!!! Cant even send an email! When are you going to fix the issue? This is just cheating and stealing money from customers!
-
Barnyeeeeee 👾
(@HansMolepigeon) reported
@virginmedia Nope, last time it took 4 weeks though, and as far as anybody was concerned as we were receiving the download promised there was no issue in the area.
-
Judith Devine
(@judithadevine) reported
@virginmedia Trying to change package and add new box, have rung 3 times in past 10 days, now spent over 4 hours on phone. Engineer due today, not turned up , non one answering phone to explain? Cancelled. Waiting an hour to speak to retention team. Appalling service.
-
Rob Bennett
(@SafetyDave1000k) reported
@virginmedia I am not able to reach the team on that number THEY DON'T ANSWER! This service is unacceptable
-
alison homewood #FBPE #JohnsonOut
(@alisonwonder2) reported
@PuddifootSimon @virginmedia Oh snap!! My bill has gone up from £67 to £99. For the same dreadful service. How come??? Roll on August when i can escape from the purgatory that is a VM contract.
-
TJ
(@chattyberyl) reported
@virginmedia Yes I know you have said that. It’s seems your retention team don’t want to keep your customers either. Still waiting for someone to answer me on chat. This really is the most dreadful customer service..
-
Paul G
(@lordprg) reported
@virginmedia Not ripping off my 94 year old gran would be a start. Not hanging up on me would be a good idea. Having consistent customer service would be great, however I've had a 50% success rate in 6 calls today.
-
Jan T
(@JanT65794959) reported
@virginmedia Yes we have. Yet again another outage. Its so frequent its a joke. Absolutely rubbish service from you, especially when you take so much money from us each month.
-
Harry Molloy
(@HarryMolloy8) reported
@virginmedia Just gives the usual service be back 6.50 pm. Now second day in a row no internet. Fortunately not required for work had that been the case I would have lost my job