Virgin Media outages and service status in Orpington, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Orpington, including 6 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 19, 7:41 PM GMT+1.
- Internet (45%)
- TV (33%)
- Wi-fi (15%)
- Total Blackout (6%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Orpington come from postal codes BR5 and BR6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Orpington, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Poplar, Southwark, Newham, Bexleyheath, Bromley, Grays, Barking, Dartford, Mitcham, Orpington, Erith, Sevenoaks, Beckenham, and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 8 hours ago |
|
Croydon
|
Total Blackout | 11 hours ago |
|
Croydon
|
Internet | 12 hours ago |
|
Poplar
|
Internet | 14 hours ago |
|
Croydon
|
TV | 18 hours ago |
|
Croydon
|
Wi-fi | 21 hours ago |
Nearby cities with recent reports
22 recent signals
12 recent signals
8 recent signals
5 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
-
#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?
-
Philip ๐ฆ (@Phil_Swallow) reported from Croydon, England@redheadlass1402 @virginmedia Weโve got the business service but itโs no better. They donโt seem to have any proactive monitoring or fault prevention and pretty much donโt care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers
-
DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay ยฃ400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia
-
Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission
-
Mark ๐๐ณ๏ธโ๐ (@markselondon) reported from Blackheath, England@virginmedia Broadband gone down again in SE3 8HT area, Iโve reset the hub 3times and still no Wi-Fi or broadband. Iโm using data on my phone again.
-
Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal ๐
-
LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood๐๐๐๐
-
Kim Edwards (@KimEdwards48) reported from Stifford, England@AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long
-
Mark ๐๐ณ๏ธโ๐ (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I canโt get anyone from virgin media, looks like whole of U.K. is down.
-
Jay Bourley (@drummerJ83) reported from Sutton at Hone, England@virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but Iโve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.
-
Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
-
Declan Higgins โ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about ยฃ150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
-
hippychic (@Keldavey) reported from Bromley, England@virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?
-
DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working
-
Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, EnglandListening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia ยฃ79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 ๐ฌ Compensation is only calculated when service is restored ๐ช Fair?
-
DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??
-
DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia 4/ I work from home so asked what can I do in the meantime? No help given. I asked to speak to a supervisor. Waited 15 mins to speak to Supervisor ( 45 mins total already spent on phone)..
-
Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyoneโs internet is down: but I donโt have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
-
A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
-
JamesLee85 (@jameslee_1985) reported from Croydon, EnglandApologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
moo deng (@teamwedge999) reported.@virginmedia have gone back on the contract I was offered. Now trying to charge me ยฃ432 for a month's bill when it should only be ยฃ14.15. Shocking customer service.
-
Ian Lythgoe (@IanLythgoe4) reportedAnyone's Virgin TV STILL not working after 2 days bet we dont get refunded so im paying ยฃ140 a month for a **** service @virginmedia
-
The Emperor Poofius Maximus (@IlPoofto) reported@Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...
-
Some Cockney Bloke (@SomeCockney) reported@Benleo @virginmedia They are truly awful. You wait until you try cancelling your contract. Then the fun really starts.
-
Sir Paul A (@PaulAllen007) reported@Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people
-
James โ๏ธ (@everton_toffee1) reported@Benleo @petrolheadtoo @virginmedia They are terrible Iโve had engineers out my service has been rubbish since I signed a new contract, I feel sorry for you them Indian call centres are horrendous to deal with, you can hear like 7 people talking at the same time
-
ArJaeEm (@ArJaeEm58) reported@Benleo @virginmedia 2. I had to pay them 472 quid after months arguing it. It even affected my credit score as they went after me. I was on the phone to them regularly in Kuala Lumpur or some foreign outpost. I would never use them again. Rogue company and basically stole from me.
-
Laura (@Laura92492442) reported@Benleo @virginmedia Try @NatWindscreens they would give Virgin a run for their money. Tried calling 5 times - different person each time- 5 calls today, 3 emails and voice mail. They have taken my money, realised that window screen needs calibration and offered date in TWO weeks. 3rd world service
-
WCarr (@FastCarr_72) reported@virginmedia hi,my virgin media account has been locked for security reasons for over 3 weeks,I spoke to one of your advisers 2 weeks ago and he said it would be resolved in 3 to 5 days but still not able to sign in,and im unwilling to speak to a automated machine for an hour.
-
Guyz2005 (@Guyz20051) reported@Benleo @virginmedia They were always awful , I said that to someone on a sales stand , his answer was , I hear this all of the time, good product, **** ๐ฉ company . 02 own it now .