Virgin Media outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Poplar, Bexley, Grays, Newham, Bromley, Mitcham, Dartford, Caterham, Purley, Orpington, Bexleyheath, and Carshalton.

City	Problem Type	Report Time
Croydon	Wi-fi	3 hours ago
Southwark	Internet	22 hours ago
Southwark	Internet	2 days ago
Poplar	Internet	2 days ago
Bexley	Internet	2 days ago
Croydon	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Joseph Sweeney (@JosephS65112253) reported 39 seconds ago from Sutton at Hone, England

  Virgin media Im going into my 5 week of no service with virgin media all they do is say we will investigate and nothing really poor service

• 
  travelling Adam (@TravellingAdam) reported 1 minute ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Michael James Weaver (@Weaverfooty14) reported 7 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 8 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Bernie Biggs (@Biggsy58) reported 12 minutes ago from Bexleyheath, England

  @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 12 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Mark Connolly (@macon1375) reported 13 minutes ago from Crayford, England

  @virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 15 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Millwall halfwayline (@millwalljdb) reported 16 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 16 minutes ago from Sutton at Hone, England

  @_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 18 minutes ago from Sutton at Hone, England

  @virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 22 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 22 minutes ago from Sutton at Hone, England

  @virginmedia 1/ I've been without internet access since last night. I called this morning at 830 and did reset as told, didn't work so was told it'd be passed on to network engineers and they'd get back to me if it didn't come back on within the hour.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 27 minutes ago from Sutton at Hone, England

  @virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 28 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 40 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 48 minutes ago from Sutton at Hone, England

  @MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia

• 
  Illy Mus 💙 (@illymus) reported 52 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  JJ Hazan (@HazanJJ) reported 56 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 58 minutes ago from Sutton at Hone, England

  @virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravi Pal (@ravipal1214) reported 5 minutes ago

  Your agent kept asking what resolution I wanted, then offered £5. Twice I was reminded how cheap my package is — that others pay £50-60, that pods cost £10-15 elsewhere, that I’m getting them free. I didn’t set the price. A discount on a service that doesn’t work is still service that doesn’t work. Then I was told no manager or grievance contact exists, and that I should cancel. @virginmedia — who owns this?

• 
  David Howard (@Geordie_Radgie) reported 6 minutes ago

  @MoneySavingExp I'm in favour of more control (virgin media constantly stiffing me...), but define "inflation". You also need to factor in how the costs - for the specific business and product - are increasing. It would help if govt. didn't keep finding new ways of driving costs up, also.

• 
  Emily Atkins (@bahallathegreat) reported 6 minutes ago

  @virginmedia hi guys um I need a engineer to relay my cable also just to check my hub etc as my speeds up stairs are half what the used to be we’ve done all the normal stuff soo just need the number but all I find is customer services

• 
  Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported 18 minutes ago

  @virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.

• 
  Kev (@victor50) reported 18 minutes ago

  @virginmedia if Virgin paid me £5 for every time the wifi went down, I’d be a wealthy man. I am anyway, but not quite enough to sue under the trades description act for diabolical service. Absolutely awful. The new provider can’t get in our area quick enough.

• 
  rhi (@travichughes) reported 19 minutes ago

  @j_ball13 @virginmedia our files or something so we couldn’t even join back on that network

• 
  john rowan (@jokewapo) reported 19 minutes ago

  Since @O2 and @virginmedia got together what shite show it is. O2 signal is terrible and Virgin WiFi has went from being brilliant to petty poor

• 
  Eternal Elneny (@eternalelneny) reported 25 minutes ago

  @virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 40 minute lunch break at 10am at Greggs. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service

• 
  Sammo (@redmollster) reported 25 minutes ago

  @virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?

• 
  Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported 29 minutes ago

  Apparently to change to a new contract within @virginmedia they have to leave me with no tv etc for 4 days even though I’m already with them. I’ve never heard anything more ridiculous. Think I’ll be just be cancelling. Keep your renewal offer lol joke of a company