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Virgin Media outages and service status in Orpington, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Orpington, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 9, 8:04 PM GMT+1.
  • 65% Internet (65%)
  • 18% Wi-fi (18%)
  • 10% Total Blackout (10%)
  • 5% TV (5%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Barking, Southwark, Bromley, Croydon, Mitcham, Poplar, Newham, Sevenoaks, Bexleyheath, Beckenham, Welling, Orpington, Caterham, Tower Hamlets, and Lewisham.

CityProblem TypeReport Time
Barking Internet 24 hours ago
Southwark Wi-fi 1 day ago
Bromley Internet 1 day ago
Southwark Internet 2 days ago
Croydon Internet 2 days ago
Southwark Wi-fi 2 days ago

Nearby cities with recent reports

Croydon

7 recent signals

2 days ago
Southwark

6 recent signals

1 day ago
Poplar

2 recent signals

3 days ago
Newham

2 recent signals

5 days ago
Barking

1 recent signals

24 hours ago

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

  • Khaled_Miah1
    Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

  • Keldavey
    hippychic (@Keldavey) reported from Bromley, England

    @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

  • getpipfit
    Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

  • WhiskyOneIce
    Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported from Sutton at Hone, England

    Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

  • discobabe76
    DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??

  • marksonofjohn
    marksonofjohn (@marksonofjohn) reported from Camberwell, England

    @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

  • willbassoumba
    William (@willbassoumba) reported from Camberwell, England

    Virgin media is down and I actually have to talk to my family… yuck.

  • markrhorney
    Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • mobiusb2
    Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Time to ditch @vmbusiness I think, unreliable service & weak support

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from Sutton at Hone, England

    @virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔

  • HazanJJ
    JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

  • eviemae239
    Ben Rogers (@eviemae239) reported from Sutton at Hone, England

    @virginmedia wi-fi down yet again for about the 5th time this week. Constantly going down over last few weeks as well, absolute shambles.

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @philclarke0170 Virgin media seems to be the problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mumherts
    BaaBaa (@mumherts) reported

    @virginmedia what is going on with your customer support? Tried online Bot twice and got bounced out. Been on hold with telephone for 40 mins!!!!! Can someone answer the phone 😡 #virginmedia

  • billywi56359173
    billy winter (@billywi56359173) reported

    @virginmedia tried calling and it’s impossible to get through to anyone, my bill keeps going up and up and up and the service keeps getting worse and worse, so I try and swap supplier and now you’re charging me nearly £300 to leave early.

  • nickytrickster
    nicky kaleniuk (@nickytrickster) reported

    @virginmedia urgently trying to get through to customer services as my emails have gone down and was on hold with the most annoying music, and then was cut off dead at exactly 2 hours.

  • Dgjbear1
    Dgjbear (@Dgjbear1) reported

    @virginmedia on hold trying to get through to customer service. Gave up after 90 mins this morning. Currently at 28 mins. I’ll continue to update

  • globalfireforum
    globalfireforum (@globalfireforum) reported

    @obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet

  • Steven12109
    Steven (@Steven12109) reported

    @virginmedia ....and as for your AI.... Who created that - it's nearly as bad as that repulsive Epstein Island like, owner of yours !

  • SubraSanthosh
    Santhosh🌏🕊️ (@SubraSanthosh) reported

    @virginmedia the internet and phone lines have been down in my house since last 2 days and you have an ETC of 2 more days to fix the issue. Will definitely not renew my contract with Virgin Media.

  • cleantethemiser
    sam ☄️🔥🏳️‍🌈 (@cleantethemiser) reported

    @virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone.

  • AshronDesigns
    Ashron Designs (@AshronDesigns) reported

    @virginmedia I have decided to cancel after nearly 20 years! Tried live chat and all they did was reduce the package to reduce the price.

  • JustAnAlienOk
    RogerSmithUpInThisBitch (@JustAnAlienOk) reported

    @virginmedia Estimated fix time 13th May is ridiculous. What’s the point of spending that much money if it always stops working every month?