Virgin Media Outage Report in Orpington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Orpington come from postal codes BR5 and BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, City of Westminster, Newham, City of London, Paddington, Islington, Caterham, Poplar, Redhill, Coldblow, Carshalton, Bromley and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
-
Chase D'Cunha
(@chasedcunha) reported
from
Bromley, England
@virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.
-
Neil Cole
(@scroogio) reported
from
Camberwell, England
@LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia
-
liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun
-
Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.
-
Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
-
Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
-
THEWHITLAM
(@THEWHITLAM) reported
from
Lambeth, England
@MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p
-
Mark Pickering
(@mp14mp) reported
from
Islington, England
@virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!
-
IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help
-
Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Lambeth, England
For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really
-
devanHD
(@devanHD) reported
from
Lambeth, England
@virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
-
A.j. Stranger #UTAG
(@AStrangerJ) reported
from
Bromley, England
@virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄
-
Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...
-
Kate Thornton
(@k8_thornton) reported
from
Camberwell, England
@KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!
-
Ben Howlett
(@benhowlettuk) reported
from
London, England
Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
-
David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
-
Gemma Holyoak
(@gemmaleigh_h) reported
from
Camberwell, England
@virginmedia It says no known issues when it’s still not working. It did the same yesterday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Namtek
(@denniskeene251) reported
Imagine paying for 200mbs but only receiving 17mbs @virginmedia sort your **** out you robbing *****
-
Graeme Stephens
(@stephens_graeme) reported
@virginmedia tried to cancel. After waiting 1 hour and 45 minutes on hold and being pushed around 3 different people claiming they couldn't help, you hung up on me.
-
Callum
(@Callumdb1) reported
@EpsomEwellBeat I got a message from virgin media saying I am due a payment.. I have never used Virgin Media last time I checked, nor have my parents in at least 5 years..
-
Steve Devlin
(@steviedev) reported
@virginmedia Hi. I’ve had outages all week and now have no internet at all. I cancelled an engineer visit tomorrow as yesterday’s outage was an area issue. I’ve now used all my tests for the day, as it’s been so intermittent, so can’t book an engineer visit. How can I book?
-
- T
(@TT_12322) reported
@virginmedia @virginhelp I paid last months bill 3 weeks late. Because it was late you billed me next months bill too. I've paid both so i am now up to date. However my DD date is the 7th. Am i going to be debited this months bill again even though i've just paid it? If so i need to cancel the DD.
-
Nick Higgins
(@writtenbynick) reported
@virginmedia Hi there. I received an email today thanking me for changing my package. But I didn’t make any changes, and it’s not clear what changes are being made. I can’t find anything relevant in your help content and call centres are closed. Any advice? Thanks
-
Luke
(@LCHUK93) reported
@virginmedia I’ll have a look- I’m still not happy I’m paying more for a terrible connection. My TV yards away constantly disconnects Netflix
-
Smithy
(@SmithDonna17570) reported
@virginmedia I have called yourselves but too busy take call cuts of as a customer you should be making the effort to contact me it’s not hard I have sent enough emails chats on line today to pick up my details really this is the best you can do ??
-
3.5%Resist Optimistic Socialist Vegan #FreeAssange
(@Zoompad) reported
@Denton_james @COOPSthereitis4 @virginmedia I hate virgin broadband. I think they're the worst broadband supplier, they treat their customers like trash
-
Brendan
(@brenhanna007) reported
@virginmedia Hi BG, I was initially looking to reduce the package (depending on price) however given the struggles I’ve had to speak with someone I decided to take a new customer offer elsewhere. So, I just need to cancel now please. Thanks.