Virgin Media outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (55%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: City of London, London, Croydon, Southwark, City of Westminster, Newham, Orpington, Poplar, Camden Town, Redhill, Barking, Gravesend, Westminster Abbey, Caterham, and Islington.

City	Problem Type	Report Time
City of London	Internet	25 minutes ago
London	Wi-fi	58 minutes ago
London	Internet	2 hours ago
London	Internet	3 hours ago
London	Internet	4 hours ago
London	Internet	5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  APM External Affairs (@APM_Stephen) reported 7 minutes ago from Camden Town, England

  It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"

• 
  jimboid (@jimboid79) reported 11 minutes ago from Bromley, England

  @virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!

• 
  Ashleigh Jade Loeb (@MxAshleighLoeb) reported 14 minutes ago from Islington, England

  So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4

• 
  Abi ن (@abivedder) reported 14 minutes ago from London, England

  @virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.

• 
  Ashish Patel (@Ashishpatel1972) reported 18 minutes ago from Croydon, England

  @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

• 
  Johanna (@JohannaWhitaker) reported 25 minutes ago from Islington, England

  @billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.

• 
  Abi ن (@abivedder) reported 27 minutes ago from London, England

  @virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬

• 
  brazen productions- jules hussey (@brazenprods) reported 27 minutes ago from Camberwell, England

  Nothing goes down more than @virginmedia

• 
  Aman Jain (@aman_ja) reported 29 minutes ago from Camberwell, England

  @virginmedia Hi, my broadband is down and I'm unable to get through to your customer service

• 
  sharron killick (@shazthechef) reported 35 minutes ago from Dartford, England

  @virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box

• 
  sharon fox (@FoxSlfox) reported 37 minutes ago from Grays, England

  @virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom

• 
  sharon fox (@FoxSlfox) reported 38 minutes ago from Grays, England

  @virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided

• 
  Rob Ford (@rob_ford) reported 38 minutes ago from Bromley, England

  @virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.

• 
  Nick Anstead (@NickAnstead) reported 43 minutes ago from London, England

  Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

• 
  DvnBrxtn (@devanHD) reported 50 minutes ago from Lambeth, England

  Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice

• 
  निकुंज राई (@masters_nik) reported 51 minutes ago from Camden Town, England

  @virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.

• 
  Adrian Hansel (@adrianhansel) reported 51 minutes ago from Lambeth, England

  @virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up

• 
  Gary Bott (@RevBott) reported 52 minutes ago from Croydon, England

  @sadbuttrue @virginmedia I left after a year of problems

• 
  Gary Lager (@Garrardinho) reported 54 minutes ago from London, England

  @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

• 
  Dani (@danidelavega) reported 60 minutes ago from Sutton at Hone, England

  @virginmedia shocking WIFI service, well, lack of, two days in a row. Sort out or I’m going back to Sky. You cannot treat customers like this. Embarrassing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TonyPepper12 (@UTC_TPeps_12) reported 3 minutes ago

  @ScanGaming @TPLINKUK @TPLINKGaming I would love to #Win as our VirginMedia router is very, very poor in back bedroom for reception.

• 
  George Atkins (@_GeorgeAtkins) reported 4 minutes ago

  @virginmedia Virgin Media have my bill completely wrong. I'm trying to call up to cancel before the money is taken in a couple days but no one is answering. Should I just cancel the direct debit? I have made attempts on my side to get in contact

• 
  Mr Davies (@gazzdavies) reported 6 minutes ago

  @virginmedia the internet is down in Manchester M4, any idea when this will be fixed?

• 
  Daydreambeliever (@dreambeleeverr) reported 7 minutes ago

  After being with #VirginMedia from the very start they have finally lost their most loyal customer. Absolute pants is the only way to describe their recent service.

• 
  Nitinuk2014@gmail.com (@usernitink) reported 7 minutes ago

  @virginmedia I am trying to get hold of Customer services for last 2 days with hours spent to get in touch without success. Is there a better method to connect? This is to cancel my contact.

• 
  Nicky (@nickylahughes) reported 7 minutes ago

  @virginmedia Thanks but that’s not much help. I think another provider is the solution. Your customer service dept know about this feedback but don’t use it to invoke change. I’ll be voting with my feet and leaving my 20years of custom with you. There is power to change, but not the will.

• 
  Mandimoo (@mandimobell) reported 13 minutes ago

  I’m absolutely fuming with @virginmedia we’ve came back from our holiday to find no internet or tv!!! Why ******** don’t your engineers work on a weekend!!!Another 7 days is a fecking joke!!!! #********* #wasteofspace #viginmedi

• 
  Lea (@hobislibrary) reported 15 minutes ago

  @virginmedia Been waiting all day for a technician to install my broadband its now 6pm. Going to assume that this was a waste of time. Poor service before it even began! A JOKE!

• 
  Hedgehawk (@HedgehawkUK) reported 16 minutes ago

  @virginmedia Its okay. I got through and was told would have to wait another two weeks minimum to get a team back out. Contacted @bt_uk and within an hour I had a new deal and it was extremely professional. I will in touch once I get an install date to cancel my contract. Sad it came to this

• 
  Alan Penn (@alanpenn) reported 20 minutes ago

  @virginmedia So thinking this through. There is a wire come undone somewhere in the exchange. How come it takes so long to find it and connect it again? I worry that since there are not many people affected in the postcode area it isn’t a priority. Poor customer service.