Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 01/25/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, City of London, Greater London, City of Westminster, Poplar, Newham, Orpington, Camden Town, Sevenoaks, Swanley, Mitcham, Stepney and Bromley.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • scroogio Neil Cole (@scroogio) reported from Camberwell, England

    Any chance of a reply please @virginmedia - nobody responds on your instant message service either

  • putyourboootson elly (@putyourboootson) reported from Lambeth, England

    @virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    Mum is shielded and home alone. Her landline stopped working, after 6 days @virginmedia came to fix. Engineer couldn't fix so said would escalate. Mum chased again today and calls been closed! So far cost £21 in calls. #virginmedia, is that how to treat vulnerable customers?

  • g4g02_ liam (@g4g02_) reported from Lambeth, England

    can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?

  • mrrob74 Rob (@mrrob74) reported from Sutton at Hone, England

    @virginmedia You’ve shown a trailer for #McMillions, saying it’s available on Virginmedia on demand. I can’t find it anywhere! Please help.

  • i_am_iain Iain Sisson (@i_am_iain) reported from Croydon, England

    @virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle

  • niallkelly9889 Niall Kelly (@niallkelly9889) reported from Croydon, England

    @virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.

  • PaulWRamsay #HellomynameisPaul💙 (@PaulWRamsay) reported from Camden Town, England

    @virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?

  • Mike__Lloyd Mike Lloyd (@Mike__Lloyd) reported from Sutton at Hone, England

    Internet has been up and down for several hour tonight. Has been doing stuff like this on and off for days recently SM1 As usual they claim ints fine @virginmedia #virginmediadown

  • J0111C JC X Æ A-01 (@J0111C) reported from Stone, England

    @virginmedia how do I find out when my current deal ends??? Cos in all honesty you’re the biggest **** sandwich of a firm I’ve ever dealt with.

  • jonnysmorrison Jonny Morrison (@jonnysmorrison) reported from Lambeth, England

    I am sick to death of paying £55/month for yet another ******* broadband outage @virginmedia

  • abreybugg Michael Abrey-Bugg (@abreybugg) reported from Whyteleafe, England

    @virginmedia My virgin broadband has not been working for 3 days and due to be fixed tomorrow, however virgin text made sense to me - help

  • followsonal Sonal Bhardwaj (@followsonal) reported from Poplar, England

    Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity

  • DaleMC_ Dale 🔶 🦁 (@DaleMC_) reported from Camberwell, England

    12 hours without service is rather poor @virginmedia

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.

  • DamionSheppard Damion (@DamionSheppard) reported from Lambeth, England

    @virginmedia Hi. What is going on with Broadband in SW9? Website no longer allows me to register loss of service, which has been awful for at least a week now. I’m having to spend a considerable amount of money on data so that I can continue doing my job. Please fix!

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?

  • cycleoptic cycleoptic (@cycleoptic) reported from Islington, England

    @virginmedia @JanHammersSon I’ve no internet in N19 no problems reported on status, logged into test..,.. you have broadband problems.... really?

  • AnaRochaPT Ana Rocha (@AnaRochaPT) reported from Camden Town, England

    @virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!

  • RichardMander1 Richard Mander (@RichardMander1) reported from Lambeth, England

    @virginmedia what is wrong with the service in SE27?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thekelkel Kelly Lewis (@thekelkel) reported

    @virginmedia Still issues, intermittent connectivity, and when it does work only getting 14mb speeds with 0.2mb upload on a 100mb line!!! It takes 10 minutes to send a 2 line text email!! Please can someone call as this is disgraceful!

  • KARTIKZAVERI4 KK (@KARTIKZAVERI4) reported

    Suuuuus @virginmedia complaint department are sleeping! last 3m try to contact them but no one come back.big service provider but....?

  • RetroBoxRoom Retro Box Room (@RetroBoxRoom) reported

    @jimbug1024 @virginmedia I've had them for a couple of years. I normally don't have such problems. I've got their internet phone line. Which is fun, because they tell you to reset the router, then don't bother to call back... so you have to jump through the same hoops.

  • John_murphy1 John Murphy (@John_murphy1) reported

    @virginmedia I was promised in September that a call-out charge for an engineer would be reversed and it still hasn't been. The engineer was called as my internet kept going down, so it was urgent. I've found the complaints process on the website so I've used that.

  • jakeotley Jake Otley (@jakeotley) reported

    @virginmedia Only the TV service is not working.

  • Robert17502557 Rob🦇🧟‍♂️🎃 (@Robert17502557) reported

    @virginmedia It says WiFi and broadband is down

  • crustyfuzz 🏳️‍🌈 Chris Atkinson-Young 🏳️‍🌈 (@crustyfuzz) reported

    @virginmedia Yep still down, although the checker is now working and saying est 4pm fix.

  • Adsax1 Adam Stevens (@Adsax1) reported

    @virginmedia Oh and I am back on the phone 30 minutes on hold after 4 days of no emails. Very poor service

  • R_KEDDO Rk (@R_KEDDO) reported

    @virginmedia The network keeps dropping out of range and there’s problems with the Wi-Fi around the house

  • ShayyyCoco Coco.shayyy 🇯🇲 (@ShayyyCoco) reported

    @virginmedia Just fix the internet nuh man, there’s always something.