Virgin Media Outage Report in Orpington, Greater London, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Orpington, Poplar, City of London, Camden Town, Redhill, Barking, City of Westminster, Gravesend, Newham, Westminster Abbey, Caterham, and Islington.

City	Problem Type	Report Time
Southwark	Internet	3 hours ago
London	Internet	6 hours ago
London	Internet	6 hours ago
Croydon	Total Blackout	7 hours ago
Southwark	E-mail	9 hours ago
London	Phone	10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Toby Dawson (@TobiWanDOTA) reported 4 minutes ago from Camden Town, England

  Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!

• 
  Lee Winter (@tulsehillboy) reported 5 minutes ago from Lambeth, England

  @virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!

• 
  Dan Slee (@danslee) reported 7 minutes ago from Camden Town, England

  Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.

• 
  sharron killick (@shazthechef) reported 12 minutes ago from Dartford, England

  @virginmedia Hi I’ve run the necessary tests that are on ur service page and there’s no problems but some of my recordings are still not very good quality and I am unable to watch them

• 
  Napoleon (@NW6Penguin) reported 15 minutes ago from Camden Town, England

  @DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality

• 
  Sophie (@sophie_9_) reported 15 minutes ago from Crayford, England

  @virginmedia only way to connect is via my EE yet again I've no service and being kept on hold for a decade ..every month this happens for a service i pay a lot of money for very very disappointed every month I'm told my equipment needs updating..

• 
  Andrew Fleming (@Andrew007Uk) reported 15 minutes ago from Sutton at Hone, England

  Think I am cursed with home internet. All the trouble in India and now a culmative 2 hours trying to contact @virginmedia with no success of speaking to a human back home. All data expired and phone line/TV also not working so we must refresh and start again tomorrow 😳

• 
  Lazy Valentina (@LazyValentina) reported 19 minutes ago from Croydon, England

  @virginmedia help! Something wrong with my router or Internet service. Authentication error, no Internet 😢

• 
  Jon Mark Deane (@JonMarkDeane) reported 25 minutes ago from Lambeth, England

  @virginmedia Broadband is down. Box is showing solid green base light, solid green WiFi light and a flashing green internet light. Reboot, lower cycling, full disconnection and reconnection achieves nothing. TV service fine (sans network features).

• 
  Steven Cooke (@StevenCooke94) reported 27 minutes ago from Poplar, England

  @virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!

• 
  Mercedes BB (@Messy_BB) reported 34 minutes ago from Sutton at Hone, England

  @virginmedia I don’t have an Ethernet cable. Network status said its fine. Currently being tortured on hold listening to james Arthur. Catch up not working either (error c130). Trying to work from home having to tether my personal data. On my last legs with Virgin

• 
  James Enck (@jimiinc) reported 34 minutes ago from Camberwell, England

  @virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.

• 
  Mercedes BB (@Messy_BB) reported 36 minutes ago from Camden Town, England

  @virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please

• 
  Mat Carey (@UKmatC) reported 37 minutes ago from City of London, England

  Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia

• 
  Morgz (@Morgannaredhead) reported 39 minutes ago from Islington, England

  @virginmedia Never mind Service is appalling lately.

• 
  Rafi (@_Rafi93) reported 44 minutes ago from Camden Town, England

  @virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside

• 
  Damilola Adeboye (@Damboye) reported 47 minutes ago from Tilbury, England

  Virgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better

• 
  Rafi (@_Rafi93) reported 52 minutes ago from Camden Town, England

  @virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted

• 
  PauleneCarr (@PauleneCarr) reported 58 minutes ago from Croydon, England

  @virginmedia @MoneyTelegraph For last 2 months in the SW16 area VIRGIN TV & BROADBAND services has an ‘outage problem.’ Despite several engineer call outs the issue has not been resolved so no access to internet. Virgin please sort out and provide compensation for lack of service

• 
  Anthony Cohen (@ukwip) reported 59 minutes ago from London, England

  @virginmedia Area issue. Fix by 12 July 4:50pm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tezcatcatl (@Tezcatcatl1) reported 4 minutes ago

  @virginmedia No outages In the area. Some things connect but others constantly disconnect, or refuse to connect. Wi-Fi is slow other things are wires but still don't connect

• 
  Jack (@Vidacks) reported 5 minutes ago

  @virginmedia Called customer services who had me meet a site engineer on Saturday, after a 1.5 hour call and £50 credit compensation Engineer told me what i already know, wait for external works (2)

• 
  Rhi Red (@SpoopySpoonie) reported 6 minutes ago

  @virginmedia This just opens the home page with the sign in that insists newly changed passwords are wrong.

• 
  Jason Flynn 💙 (@jasondflynn) reported 7 minutes ago from Letchworth Garden City, England

  @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

• 
  Joel Harris (@j_bomb81) reported 7 minutes ago

  @virginmedia no connection all day, 3 days to fix and I wfh..this is a constant issue for months and no bill reduction. Appalling service

• 
  Jac (@westywoot) reported 10 minutes ago

  @virginmedia Nope. Still no internet today. No response from my email complaint. No one responding to my WhatsApp contact initiated today.

• 
  Fred Irwin (@fredwin) reported 13 minutes ago

  @virginmedia Went through the motions of filing a complaint and now that's not showing either! What is the point! I don't have time to call the team because they keep you on hold for hours and I've had to find alternative working arrangements because you've left me without internet!!

• 
  Ignas Vyšnia (@iVysnia) reported 17 minutes ago

  @virginmedia calling to support just says it's an area fault, and there's absolutely no information on what/why or WHEN is it going to be fixed? and then sends me a link to your service checker which says everything is fine. So just wait until it magically gets fixed? 8th day with no info

• 
  Tom Williams (@Tomrw7) reported 19 minutes ago

  So you cant watch Eubank Jr Vs Benn unless you pay for a monthly subscription to DAZN and then pay PPV price on top or you are a Virgin Media customer. I wonder how many illegal streams will be watched for this fight. The DAZN model is so broken!

• 
  bO MIDWINTEr (@bomidwinter) reported 23 minutes ago

  @Xsophie_masonX @virginmedia I’ve never ever experienced customer service so bad in my life…. A guy on the phone literally almost reduced me to tears after accusing me of lying and constantly interrupting me…. I’ve dealt with violent patients more likeable