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Virgin Media outages and service status in Orpington, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Orpington, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 1, 4:57 PM GMT+1.
  • 48% Internet (48%)
  • 29% TV (29%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)

The latest reports from users having issues in Orpington come from postal codes BR6 and BR5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Poplar, Southwark, Newham, Barking, Bexleyheath, Orpington, Sevenoaks, Welling, Bromley, Grays, Dartford, Mitcham, Erith, and Beckenham.

CityProblem TypeReport Time
Croydon TV 4 hours ago
Croydon Internet 6 hours ago
Croydon Internet 22 hours ago
Poplar Internet 1 day ago
Poplar Total Blackout 2 days ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Croydon

17 recent signals

4 hours ago
Newham

6 recent signals

2 days ago
Southwark

5 recent signals

2 days ago
Barking

3 recent signals

3 days ago
Poplar

2 recent signals

1 day ago

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • markrhorney
    Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • strutcakes
    Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported from Lambeth, England

    Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @Marcroy_Smith @virginmedia Same here and customer service not available either

  • PieFaceMark
    mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • Keldavey
    hippychic (@Keldavey) reported from Bromley, England

    @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

  • CarolB29041964
    Carol Dover (@CarolB29041964) reported from Stifford, England

    Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia

  • nicktippett
    Nick Tippett (@nicktippett) reported from Croydon, England

    @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

  • Ivan_Petrov
    Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported from Lambeth, England

    @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

  • Boubs1985
    Kerry Vaughan (@Boubs1985) reported from Addington, England

    Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

  • mihaialaci
    Mitzy (@mihaialaci) reported from Poplar, England

    @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

  • Ashley_Rhysss
    #AshTag (@Ashley_Rhysss) reported from Southwark, England

    The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

  • WhiskyOneIce
    Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported from Sutton at Hone, England

    @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

  • willbassoumba
    William (@willbassoumba) reported from Camberwell, England

    Virgin media is down and I actually have to talk to my family… yuck.

  • JanetEBaldwin
    Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

  • WhiskyOneIce
    Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported from Sutton at Hone, England

    @virginmedia Yes I have chased and chased and spent 4 hours today on WhatsApp, no advise just can't help because I have outstanding bill....no the line isn't active because it was ported over to Community Fibre on 8th July

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    @virginmedia This is beyond a joke. Estimated fix 1st June 12:05

  • melon_h
    Helen Rimmer @thekindbraveleader.bsky.social (@melon_h) reported

    We now have a @virginmedia engineer booked but not until Tuesday, cue loss of earnings, money spent on extra data and petrol to go to my parents to try and use internet. Issue was definitely local area but now been told need engineer. 5 days after first went off.

  • _Alfista
    ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported

    @ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.

  • Alissa_SarahLou
    Alissa (@Alissa_SarahLou) reported

    @virginmedia When are you going to issue a formal statement on the nationwide outage. Cm16 area been out since last Thursday, but for others I can see it's been a lot longer. Do right by your customers and issue a statement.

  • DrBaalt
    ♛ 𝔹𝕒𝕒𝕝𝕥 (@DrBaalt) reported

    @footballontnt What’s the deal with TNT Sports and Virgin media and the HBO app. Signed up. But the app doesn’t allow access. And for that reason I’ll be gone in 30 days. This time forever. Such a ridiculous solution. Doesn’t work. So it’s gone and so is my business. Forever.

  • Vicky51308928
    Vicky 💖 (@Vicky51308928) reported

    @virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable

  • nbevans
    Nathan B. Evans (@nbevans) reported

    @BenZaranko This is just how network operators roll now in hyper-consumption economies I saw a Reddit thread the other day where one guy had ended up paying Virgin Media £130/month just for basic cable broadband. Just because he hadn't challenged any of the price increases for 3 years.

  • CryptoPoli
    Poli 🤌 (@CryptoPoli) reported

    @virginmedia It's now almost 1 full month worth of a total loss of internet service and another failed engineer visit. This is completely unacceptable, I can't get any answers from your customer service team on when this will be resolved and your engineers never call!!! @virginmedia

  • cornynthecob
    Suzanne Cornyn (@cornynthecob) reported

    @LelJoyce I've got Virgin Media so have been watching coverage on the red button as the 360 coverage has been awful. They were on the studio talking while not covering the Sabalenka game, missing two points as she was serving for the match and then talked over the rest! Awful coverage.

  • JccSouth
    JCC SOUTH (@JccSouth) reported

    @rpd_pacer @virginmedia @virginmedia customer service is woeful. With them since it was Telewest. Sky are much better and have got good offers on at the moment. Only time they were any good was after a death in the family when they weren't needed anymore! Good luck.