Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 01/07/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Paddington, City of Westminster, Greater London, Poplar, Croydon, Southwark, Bromley, Grays, Newham, Bexleyheath, Redhill, Camden Town and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • paulsullivan_ Paul (@paulsullivan_) reported from Eltham, England

    @virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.

  • antonyjardine Antony Jardine (@antonyjardine) reported from Lambeth, England

    @virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!

  • ChloeLizzyRead Chloe Elizabeth (@ChloeLizzyRead) reported from Hextable, England

    @virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!

  • LimehouseDan Dan Hall 🏳️‍🌈 (@LimehouseDan) reported from Lambeth, England

    @virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • caprettino 🦥 (@caprettino) reported from Bromley, England

    ughhh @virginmedia pls sort out your internet connection problems!!

  • jaykrichards Jay Richards (@jaykrichards) reported from Stratford, England

    Virgin media is down again! Right in the middle of a Zoom call! @virginmedia

  • strangemuseum Ben Loten (@strangemuseum) reported from Plumstead, England

    Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.

  • Deanporter_84 Dean Porter (@Deanporter_84) reported from Bromley, England

    @virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services

  • seldnfoodie Erik (@seldnfoodie) reported from Camberwell, England

    We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.

  • itsjonnybaldwin Jonny Baldwin. (@itsjonnybaldwin) reported from London, England

    @virginmedia sort your shit out, this is beyond poor

  • nooriiiy Noor (@nooriiiy) reported from Paddington, England

    Can @virginmedia WiFi please fix up!! Gave me a right scare

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @virginmedia can confirm that there is an ongoing works in your area to improve the connection. This has started yesterday night, but we don't have an estimate time for the fix. I also have checked that there is no nearby tower to get a connection from, so we don't have to do any troubleshoo

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @virginmedia John I have sent a text as you have advised I don’t want to leave Virgin I have been a customer for many years however it’s very frustrating not being able to get a signal in my home

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneJjmack Jane Mackenzie (@JaneJjmack) reported

    @virginmedia And the whole process with the stupid Bot has started again this morning despite being in a queue for an agent last night

  • san2710 Alexandra Stevenson (@san2710) reported

    @virginmedia I've been trying to get my landline sorted for over 2 weeks now cant get anyone to help or sort it I've put 2 complaints in and heard nothing and also been on this to ask for CEO name and email address as BIG SUPRISE..NOTHING. still paying for a service I haven't got!!!

  • jezpetty Jez Petty (@jezpetty) reported

    @virginmedia @VirginMediaCorp Credit where it’s due. Broadband went down last night. Easy to log issue on app, immediately given choice of slots for an engineer today or tomorrow. Engineer Andrew was quick, polite and had sorted it by 12.30pm. Amazing service 🙌👌👏

  • ZoeVPinder Zoë victoria (@ZoeVPinder) reported

    @virginmedia No it says there isn't. I have to check it a few times a day on day because the wifi is so poor and it always says the same thing. We book an engineer, they say it's fixed, it stops working and so it goes round in circles without any improvement.

  • emmacooray Emma Cooray (@emmacooray) reported

    @virginmedia I have followed all the checks online and there seems to be an ongoing issue which isnt being resolved

  • Blue_Bitz AntiDote (@Blue_Bitz) reported

    @flavafecit @LozzaFox @virginmedia Yes it does. It’s untrustworthy and patronising when a company gives them a fake name. What if we want to make a complaint about them, as is often the case when they rigidly stick to a script? “Sorry sir, there is nobody called Trevor working here”

  • ScottC1988 Scott (@ScottC1988) reported

    @virginmedia Been trying to talk to someone on the web chat for a week and never get through to anyone!

  • Frankieabroad Frankie Belle (@Frankieabroad) reported

    @virginmedia Hi John- sorry to follow up but I’m still having wifi issues for the 3rd day in a row. Wifi was down last night and again on and off this morning. Service status says broadband is fine and I’ve rebooted and reset many times. Any ideas? Cheers

  • BobbyB1981 Rob Blackett (@BobbyB1981) reported

    How can I cancel my services without waiting on the phone over an hour @virginmedia ?

  • K69DJANDARTIST K69 ArtistandDJ (@K69DJANDARTIST) reported

    @virginmedia please please please you advise on the website to ring you. I want to speak to someone about termination. The website just sends me in a never ending loop with no number to ring