Virgin Media outages and service status in Orpington, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Orpington, including 8 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 26, 8:31 AM GMT+1.
- Internet (46%)
- TV (30%)
- Wi-fi (15%)
- Total Blackout (7%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Orpington come from postal codes BR5 and BR6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Orpington, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Newham, Southwark, Welling, Bexleyheath, Bromley, Poplar, Grays, Barking, Dartford, Mitcham, Orpington, Erith, Sevenoaks, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 5 hours ago |
|
Newham
|
Internet | 5 hours ago |
|
Croydon
|
Internet | 5 hours ago |
|
Southwark
|
Wi-fi | 7 hours ago |
|
Southwark
|
Internet | 17 hours ago |
|
Southwark
|
Internet | 22 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
-
Kay Bak (@kaybaka) reported from Camberwell, England@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
-
Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
-
Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
-
travelling Adam (@TravellingAdam) reported from Blackheath, EnglandVirgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
-
Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
-
Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, England@PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!
-
marksonofjohn (@marksonofjohn) reported from Camberwell, England@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
-
#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.
-
DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me
-
JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
-
mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
-
Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported from Lambeth, England@virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.
-
Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
-
Ben Rogers (@eviemae239) reported from Sutton at Hone, England@virginmedia wi-fi down yet again for about the 5th time this week. Constantly going down over last few weeks as well, absolute shambles.
-
Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
-
Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
-
DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia
-
DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??
-
My Football Shirt (@Slatsman) reported from Bexleyheath, England@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
-
Bernie Biggs (@Biggsy58) reported from Bexleyheath, England@virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kim Taylor (@kimtaylor18) reportedI have never known a worse tv company than virgin media! Endless issues and now no tv today! Great 👏🏼 shambles of a company @virginmedia
-
Time for change (@theRealNickle) reported@virginmedia Failure to keep promises and agreements made to resolve issues. Wrong phone number, no Netflix and a request to return equipment I'm still paying for.
-
Toodice (@Toodice) reported@virginmedia Our broadband, TV, and telephone have all been down since 7PM yesterday. You keep pushing the fix time forward - now apparently 10AM tomorrow. How many more times are you going to push the time forward? It's absolutely ruined the weekend.
-
mec337 (@mec337) reported@virginmedia why am I paying for a service every time I want to use it, it never works. Have been with you 23 years - I’m done
-
Just D. (@DuggyStand) reported@virginmedia Thanks guys. Hes okay. But I think he wants to cancel his Sky Sports subscription now That correct @TruthTalkingMav ?
-
Vicky Leigh (@vickiferris) reportedMonday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?
-
waledbinkhaled (@waledbinkhaled) reportedNo broadband is in my property for last 3?weeks. Constantly calling @virginmedia everyday and they are giving me new timeline every single time. Problem is not solved but only empty promises.
-
Celtic Steph (@Celtic_steph67) reported@virginmedia have got to be the worst company on planet earth for customer service. You are just absolutely clueless and the left hand has absolutely no idea what the right hand is doing. Embarrassing. TV and Broadband on and off for over a week now. 🤡🤡🤡🤡
-
Samuel Parkinson (@Parki729) reported@virginmedia whats going on with your service?! Three days now without being able go watch TV?!
-
Joseph Adams (@_MeJAdams) reported@virginmedia And also - 20 years I've been with you guys - this morning was to renew - the whole experience has left me looking - I can get cheaper and not be treated like crap elsewhere