Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of Westminster, Newham, Southwark, Orpington, Camden Town, Poplar, Sevenoaks, Swanley, Mitcham, City of London, Stepney, Bromley and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@Ofcom @virginmedia @BBCWatchdog Virgin Media, you are the worst! Offering me a paltry £20 compensation for 10 days of total service loss. You deny it was a total loss not intermittent so I am not eligible for Ofcom compensation! False! #virginmedia #poorcustomerservice
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu We appreciate your sympathy but we need action. And I’m gonna need therapy if I have to keep listening to the same three awful songs on a loop on your 0345 number - I’ve been on hold for over 40 minutes now ... 😐
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@virginmedia When my broadband went down and I had to deal with your customer service #virginmedia #fixmybroadband #poorcustomerservice
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Fiorenza M. J. Panke 🇪🇺
(@FiorePanke) reported
from
Islington, England
@virginmedia Internet is down! It’s connected but it doesn’t work! I tried everything, also calling your support team but still on hold!
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Matt Browne
(@mattlfc78) reported
from
City of London, England
@virginmedia your customer service has been awful my wife was on hold for an hour and a half and now your staff have given me a new package without my consent!!!
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia No - you don’t seem to think anything’s wrong. But there is - our neighbours also have no service. So there’s definitely a problem.
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Sumayyah 🌸
(@xsumixx) reported
from
Lambeth, England
@virginmedia everyone in my family has to use their bloody data because no ones internet is working. It comes for 5 seconds then disappears. So bloody done with your shitty service !!!
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 2. been directed to the installation department, the lady on the phone was extremely (extremely!!) rude and uncooperative, she said I have to call another day, customer support and she doesn’t have access to anything; she raised her voice to me, I wanted to make a
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Majid Ravandi
(@majrav) reported
from
City of London, England
@virginmedia without doubt the most DISGRACEFUL service EVER. You constantly attempt to take advantage of elderly vulnerable adults. We have been trying for weeks to talk to u & have me put on as authority to talk, & you won’t help, but you continue to send threatening letters.
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@BBQColin @virginmedia Fingers crossed they resolve it soon. No amount of money can make up for it, I would just like decent customer service that gives you concise, current and correct information as well as regular updates #virginmedia #fixmybroadband #poorcustomerservice
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia For the first time, I got a text confirming you had done the work - and the service appears to be working now. Let’s hope it stays that way ... 🤞 Very disappointed by the confusion on your website last night plus a 45 minute wait to speak to technical support
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 5. Not only I am upset and surprised of the problem, I also feel abused by your representative in the call center.
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Dan King
(@mfelmi) reported
from
Lambeth, England
@virginmedia It was media. The call was finally answered after around 40 minutes. I wouldn’t mind if this was an isolated issue but I’ve had a number of problems with virgin media customer service (by phone) and looking online it seems that many other customers have experienced the same.
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 1.I have a huge problem, I have received my installation pack today, after a long wait. I have ordered the big bundle with the finer internet. The installation pack didn’t include a router. I called your customer service, after talking to some other departments I hav
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Terry Pierce
(@telpierce) reported
from
Islington, England
45 mins/3 departments and counting to speak to the right person at @virginmedia simply to terminate when we move... And then they ask why we don't want to stay! Every single interaction with that business is abysmal.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu You don’t need to take my details. You just need to be able to communicate clearly what is going on. I finally spoke to someone who said there’d been ‘a breakdown in the digital network in the area’ - whatever that means - and gave a 2am estimated time of resolution. 🤞
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Chris Sutcliffe
(@chrismsutcliffe) reported
from
Lambeth, England
@PaulLomax @virginmedia I've had nothing but bad experiences with @virginmedia. They lied to me repeatedly and deliberately, and cost me £££s. Would never recommend them
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Markie
(@Lonmark1980) reported
from
Bromley, England
So annoying at @virginmedia internet had gone down!
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aaron grantham
(@aarongrantham) reported
from
Lambeth, England
@virginmedia It’s working now, the point is that it wasn’t working when the women’s open was on yesterday with no warning or redirection. I tried to get help and was waiting 18 mins (timed). And by the way not the first time virgin randomly change the description or the channel.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eamonn Murphy
(@ussomega1) reported
@virginmedia No your checker says no issues but I have two flashing arrows despite restarting and therefore no Internet connection
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Nigel G Honey
(@nhoney) reported
@virginmedia Take it to who your customer service team don't have a clue
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JohannaRoberts
(@Johanna99198240) reported
@virginmedia No contract sent this was done by phone while I was trying to sort WiFi out. Received bill phoned on Saturday to be told nothing can be done!! Not willing to help me
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Kyley Rennebach
(@kyley_rennebach) reported
@virginmedia @O2 The staff are rude, asked to be put through to a manager and they cut me off 😡😡
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Customer Service
(@vmbusinesshelp) reported
@BeckyPage @vmbusiness Hello, i am sorry to hear that, unfortuantely this is the only way in which to contact the team to support with this for you, by calling them on 0800 052 0800 and then option 3, when they are not on the chat service.
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Customer Service
(@vmbusinesshelp) reported
@ColinWa20007672 @virginmedia @vmbusiness Hi Colin, i am sorry to hear that this has been the case, can you please call the team on this number 0800 052 0800 adn then option 4 and they will be able to support with reconnecting this for you. many thanks
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Customer Service
(@vmbusinesshelp) reported
@nwex @vmbusiness @eileentso Hello, i am sorry to hear this, if you have a Business service with us can you please call the number here, 0800 052 0800 and then option 3, this will get you to the faults team to investigate this for you, many thanks
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Alex M-C
(@alexmc4) reported
@virginmedia my broadband connection is playing up. One part of your website tells me there are no issues in my area, the other part tells me there are, which is it? I'm in E16
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Jack Hancock
(@hancockscfc7) reported
@virginmedia Had issues relentlessly despite paying for a premium line. Called last week and was told to upgrade and it’ll be better. Paying even more now and was completely down yday, called and told can’t help you - I’ll put you through the cancellation process. Didn’t even have a choice
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Jacqueline
(@Cole63Jacqui) reported
@virginmedia Not enough space on here to write the amount of information for this complaint