Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6 and BR5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Carshalton, Welling, London, Thamesmead, Lewisham, Croydon, Tower Hamlets, City of Westminster, Camden Town, Southwark, Charlton, Bermondsey, Abbey Wood, Islington and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Carshalton |
Internet | |
| Welling |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Thamesmead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Jacob Smith
(@JacobWSmith10) reported
from
Camden, England
@virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.
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Declan Higgins ☘
(@declan1968) reported
from
Southwark, England
@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Declan Higgins ☘
(@declan1968) reported
from
Southwark, England
@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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#AshTag
(@Ashley_Rhysss) reported
from
Southwark, England
The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Steven Kraan 🐀
(@drawing_daily) reported
from
Islington, England
@virginmedia internet down second day in a row, when will it work again?
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Alex
(@ameehan71) reported
from
Bromley, England
@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Carol Dover
(@CarolB29041964) reported
from
Stifford, England
Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Kim Edwards
(@KimEdwards48) reported
from
Stifford, England
@AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@ELPigeon45698) reported
@virginmedia Hi I haven't been able to sign in to my account for a week now. I cannot access my Account, Sky Sports App, or any Virgin Media tv channels on tablet or phone. The sign in page returns with an error message after I enter the password.
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Sarah Clarke
(@sarahkathryncl) reported
@ArafatHuss37903 @Hyperoptic Yeah. The tech support is even worse than @virginmedia and I didn't think that was possible.
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Pete
(@PeteWiFi) reported
@O2 2 years now since I switched, multiple support tickets, many failed promises from you, and I still don’t have my Volt benefits because “my account is not eligible”. Well it’s been eligible from the @virginmedia side since day 1. This is beyond pathetic.
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tom harvey
(@tharv) reported
@Hyperoptic @virginmedia Even if I still under contract to broken Virgin?
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bella4001
(@moo2n) reported
@virginmedia @primevideouk Dint get Virgin media cable . It does keep going on the blinking and to speak with someone takes hours and hours as only robots are available and then they can’t have the decency to call an engineer . The people that finally answer are uneducated and rude . Terrible service
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Reet
(@Reet10591590) reported
@virginmedia @primevideouk Wish access to my Virgin Media acc was back. 11 days & counting. Anyone else having same problem?
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☆ moo ☆
(@mandy_moooouk) reported
@virginmedia @GroverKevin Absolutely not. Terrible service for BRAND NEW CUSTOMERS. We went back to sky.
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Seema
(@SeemaPurewal) reported
@virginmedia I have been waiting since 2nd June for my phone line to be fixed. I have made several calls and nobody has provided me a solution. The communication from Virgin media is terrible and appalling service
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Laura Campbell ❤️
(@LCampbell1985) reported
@JJAMESSTEVENSON @SkyUK @virginmedia I can assure you the grass is not greener…..sky goes down virtually every day, with zero communication
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Chris White
(@The_Chris_White) reported
@toobbroadband @virginmedia I changed from virgin media to toob. Toob processed one touch changing. I am still being charged by Virgin. Virgin blame toob, toob blame virgin. I'm not paying. Care to help?