Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 02/02/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, City of Westminster, Croydon, Carshalton, Southwark, Mitcham, Camden Town, Newham, Islington, City of London, Coulsdon, Poplar, Gravesend and Orpington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Total Blackout
United KingdomCity of Westminster Internet
United KingdomCroydon TV

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia Same message that I always get. “Working to fix the problem” no indication of time. But my neighbours don’t have any issues

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…

  • dwoodhouse1 Dennis Woodhouse (@dwoodhouse1) reported from Croydon, England

    @virginmedia @libertyglobal why don’t all your roadsidecabinets identify them as Virgin media with a cabinet ID and location postcode written on them and a QR code link /website to report problems with them hardly rocket science mr fries ceo liberty global is it

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia Just called. Message says there are intermittent problems in the area. Then back to main menu on the phone says “ there are no problems in the area goodbye “. Not impressed

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia There are no issues in my area supposedly. So why I’m I told that there are issues when I call. Nobody else around has a problem. My account says everything is working. Who’s telling the truth? Feeling very vulnerable here

  • shortland_jo Jo Shortland (@shortland_jo) reported from Bromley, England

    @virginmedia I have intermittent WiFi issues with my broadband, can’t get anywhere with your website it’s so frustrating

  • dwoodhouse1 Dennis Woodhouse (@dwoodhouse1) reported from Croydon, England

    @virginmedia Also box with broken cabinet surrounded by Virgin media hoarding for a year with graffiti not repaired in front of ravenscroft flats Beulah bill se19

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    Now going to look at changing to Sky. Absolutely unacceptable delay by @virginmedia for a week. Trying to work from home. Definitely time to go. We pay a lot of money for a service that we’re not receiving. Don’t use them

  • kentsoc david (@kentsoc) reported from Bromley, England

    @virginmedia I want to speak with an agent in the U.K. The bad line and my hearing make it very difficult to understand your colleagues in other Asia

  • Ean_I Ean Irwin (@Ean_I) reported from Sutton at Hone, England

    @virginmedia 2 minutes to go in the Champions League final and everything has gone down! Expected fix time 16:00 tomorrow. Are you serious!

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia More than a week and half ago. They said it took 3 working days to deliver that equipment that will fix my internet connection.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia **** knows? Can’t trust any appointments you make anyway... still waiting for her to phone back again 4th time lucky that she won’t cut me off again eh?

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia Over a week to fix it seems ridiculous

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia An intermittent problem in the area (we appear to be the only one). It’s not intermittent as it’s not working. It’s beyond a joke now. Costing a fortune in data usage

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia No show yesterday over 2 hours lost time today trying to sort out the item which ironically are apart of an agreement with @virginmedia to resolve slow speeds and #badcustomerservice. Looks like you don’t ever listen back to your own training recorded conversations...

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia We can’t go for a week without this. Disabled person heavily reliant. Home security compromised. Not acceptable. Nobody else has the problem. This complaint is going to escalate

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia I’ve hammered my mobile data since the internet has been down it’s costing me a fortune. I’m not even sure that the site will benefit me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahwadey91 Sarah Wade (@sarahwadey91) reported

    @virginmedia Phone still isn’t working, and been over a week. There are no issues showing on there, it’s been the 3rd time I’ve been asked to check. My mum has spoken to 6 different people. #virginmedia #help

  • Justinep30 Justine Punjwani (@Justinep30) reported

    @virginmedia They don’t respond on that either. Honestly, what does it take to speak to someone who can actually help? I’d love to speak to someone at head office. Can you provide that information?

  • graeme_cobb Graeme Cobb 🇬🇧⚡️🚙 (@graeme_cobb) reported

    @virginmedia Router rebooted and still on at 4 mbps download speed. It’s not working properly and either there are issues ongoing in my area or the router has reached the end.

  • janehetts Jane (@janehetts) reported

    @virginmedia thank you for sending me a text with a link to see outage updates. Without internet it is impossible to open! Bunch of muppets

  • FrancisTheCat John Smith (@FrancisTheCat) reported

    @virginmedia hi, are you aware of broadband issues in the N16 area? Your diagnostic tool says there is an issue, but when I put in the postcode initially it doesn't say there's any known broadband issues

  • lettielou05 lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

  • D2018Mrs MrsD2018 (@D2018Mrs) reported

    @virginmedia urgent help needed. Can’t speak to anyone on the phone- keep getting cut off when being transfered. Can’t log onto the app as old customer ref etc stored there. Please help this has been going on for a month now

  • ArtiPat38512613 Arti Patel (@ArtiPat38512613) reported

    @virginmedia They are lazy and don’t care about customers at all. Especially new ones , are they gonnna reimburse me money I lose . Virgin media I expect someone at my house tomorrow first thing and make sure they actually knock on my door and call absolutely disgusting service

  • JohnMor97232403 John Morgan 💙 (@JohnMor97232403) reported

    @virginmedia Extremely disappointed with the service being provided. Was hoping it would all be in by Christmas 2022.

  • goodnamesgone_ K (@goodnamesgone_) reported

    @virginmedia Called it and it says no broadband issues in the area.