Virgin Media outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Barking, Newham, Croydon, Southwark, Bexleyheath, Orpington, Sevenoaks, Welling, Bromley, Poplar, Grays, Dartford, Mitcham, Erith, and Beckenham.

City	Problem Type	Report Time
Barking	Wi-fi	8 hours ago
Barking	Wi-fi	8 hours ago
Newham	Internet	9 hours ago
Croydon	Internet	15 hours ago
Southwark	Wi-fi	16 hours ago
Bexleyheath	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 40 seconds ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  JamesLee85 (@jameslee_1985) reported 2 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  marksonofjohn (@marksonofjohn) reported 5 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Millwall halfwayline (@millwalljdb) reported 10 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 13 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Anna Thurman (@AnnaThurmanLDN) reported 15 minutes ago from Bexleyheath, England

  @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 16 minutes ago from Sutton at Hone, England

  After a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia 🙏🏻

• 
  Jay Bourley (@drummerJ83) reported 17 minutes ago from Sutton at Hone, England

  @virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.

• 
  Mark Connolly (@macon1375) reported 23 minutes ago from Crayford, England

  @virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 28 minutes ago from Sutton at Hone, England

  Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

• 
  Philip 🦅 (@Phil_Swallow) reported 29 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 45 minutes ago from Sutton at Hone, England

  @MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia

• 
  Nick Tippett (@nicktippett) reported 46 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Jane Common (@JaneCommon) reported 49 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Claire Champion (@Champion3Claire) reported 51 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 54 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Andrew Battle (@andy_s_battle) reported 54 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  Mark (@markrhorney) reported 57 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 57 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  anne hill (@gorgeousuk) reported 58 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Dale (@steven_dale) reported 36 seconds ago

  @virginmedia I have been locked out of "My Virgin Media” account since February, phoned 4 times and get nowhere they say they filled in a form and in 5 days it will unlock, never does. Means I have no access to sky sports, Virgin TV Go, and the new TNT Sports via HBO Max!!!

• 
  RednalNut (@RednalNut) reported 2 minutes ago

  @JamieGBarry @virginmedia I was with them for twenty+ years since they took over from Telly West. They did exactly the same to me. Never again dropped them & managed to encourage family and friend's to do the same.

• 
  KellySeven 🦘🍁 (@KellySeven3) reported 2 minutes ago

  @PeteUK7 @virginmedia When my husband died @Optus (Australian telco) harassed me for about two years about his bill and phone. Years. Told them over and over and over that he was dead. It was awful.

• 
  Manoj Parmar (@MannyParmar) reported 3 minutes ago

  @virginmedia you’ve made no provisions for your vulnerable customers in the LE5 5AA area after a lightning strike took out comms for everyone? Your estimated time to fix has gone from 24 hours to 4th June which is over a week away! How are life line pendants going to work?

• 
  Mrs c (@w47carr) reported 11 minutes ago

  When you have to use 4g because @virginmedia is down due to storm 😡😡

• 
  Potato Witch (@spudmagic) reported 11 minutes ago

  @PeteUK7 @virginmedia It was several years ago and I didn't pay you a penny. I was sharing the story to warn others about using your ****** company. Please **** off, particularly with your automated trash replies.

• 
  Wayne Dannatt (@wadannatt) reported 11 minutes ago

  @virginmedia instead of sending a text message stating that services will be fixed soon, how about giving a timeframe? My Internet has been out all day, you've just increased prices yet again, this is the second time in six months and last time it took you two days to fix it!

• 
  Tania Harding (@taniah009) reported 14 minutes ago

  @PeteUK7 @virginmedia Sorry you’ve experienced this. I had the same with @virginmedia when my dad passed and on calling, the agent was so rude to me it made everything so much harder. Witnessed and we still cannot believe the conversation. Kindness costs nothing.

• 
  DragonYami (@DragonYami3) reported 17 minutes ago

  @virginmedia @PeteUK7 Got OWNED by Community Notes smh Seriously, do better. This is several levels of uncool and bad management

• 
  Mary (@kanyonatic) reported 19 minutes ago

  @virginmedia had issues with internet said they were sorting it and it would be ok by 6 pm well now it’s 02:39 and still no internet !!!!