Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 02/12/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Newham, City of Westminster, Southwark, City of London, Orpington, Poplar, Streatham, Barking, Paddington, Welling, Islington, Greater London and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • Celticheart72 Sam Ravenwolf Berry (@Celticheart72) reported from Poplar, England

    @virginmedia I have waited two days for someone to contact me, regarding a broadband problem and all I get is a automated reply telling me someone will get back to me. Unacceptable virgin media. I am not happy.

  • redgm99 Gaz the Red (@redgm99) reported from East Ham, England

    Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠

  • Andrew007Uk Dr Andrew Fleming (@Andrew007Uk) reported from Sutton at Hone, England

    .@virginmedia - my internet is faulty, your automated help is not helping, you call centre is closed and I have never been able to make your on line services work since you involuntarily ceased paper based communications. Please can someone get in touch?

  • jagats James (@jagats) reported from Whyteleafe, England

    @virginmedia problems with my tv, sit o hold for over an hour, my landline phone dies, call back on my mobile and it says the call centre is closed!?

  • GrandmasterAce1 kali ace (@GrandmasterAce1) reported from Grays, England

    @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @virginmedia for the last few days our internet and signal has been very poor, when I go onto the website to check the status it says it is unavailable, could you look into this please, Se207xn area

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...

  • Celticheart72 Sam Ravenwolf Berry (@Celticheart72) reported from Poplar, England

    @virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks

  • dorbershadsky Dor Bershadsky (@dorbershadsky) reported from Camden Town, England

    @virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?

  • george_hut unhappy_george (@george_hut) reported from Islington, England

    @virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • CultMediaLtd CultMediaCollective (@CultMediaLtd) reported from Eltham, England

    @virginmedia have you got an email address for an actual human being we can contact about your terrible service?

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Hello. I keep getting interference through the TV box and also keep losing sound. The only way to fix this is to turn everything on and off again. This keeps happening. How can this be fixed?

  • IIndigoMouseRH Rachel Hayden (@IIndigoMouseRH) reported from London, England

    Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??

  • GrandmasterAce1 kali ace (@GrandmasterAce1) reported from Grays, England

    Virgin media users any issues 😣?

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia still having problems in sE6 london

  • BridgetGiles44 Bridget Giles (@BridgetGiles44) reported from Camden Town, England

    @virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?

  • clydetombaugh Gene “Bean” Baxter 🇬🇧 (@clydetombaugh) reported from Camden Town, England

    @virginmedia I got a text this morning the cable pull date has been moved BACKWARD another week to 13.11. This is beyond unacceptable. Who can I talk to? Please help. My install appointment was on 23.10.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VanHelSiingh Bəäŕđĕď Đřåğøñ (@VanHelSiingh) reported

    @virginmedia Issue been fixed now

  • bungleslip Bungle (@bungleslip) reported

    @virginmedia Someone trying to commit fraud by having sims delivered and setup a fraudulent address. No one on phone to help as we don't have account and they say data protection means they won't or can say anything.

  • Leeds_Loyal Leeds Loyal (@Leeds_Loyal) reported

    @virginmedia Done that script read 'just monior it for a week and call back' in the mean time im paying for a service thats **** anyone got the number for #Sky

  • jmelia123 jmelia123 (@jmelia123) reported

    @virginmedia customer of 10 years. Next contract taken out 30th of July. Been charged for new hardware and price that was not agreed. Literally 5 hours of calls and I am being given lip service and lied to

  • dashiellwood dash. (@dashiellwood) reported

    @Link2076 @caolanxyz @virginmedia Oh damn, hadn’t considered that! Will try

  • MutzUk Mutzy (@MutzUk) reported

    @virginmedia As I said: It should NEVER be the responsibility of the customer to call you to argue for a better deal. P.S. I am not a customer of yours, I was merely looking as @SkyHelpTeam are trying to charge me 89% of the package for 7% of the service just because I am being #evicted.

  • GlynnWood3 Glynn Wood (@GlynnWood3) reported

    @virginmedia Fault test picked up nothing and service test says no issues found

  • MutzUk Mutzy (@MutzUk) reported

    @virginmedia It is not an "experience", it's on your website for EVERY customer. Why would I be in touch with you knowing that in 18 months you are going to rip me off by raising the price by 145%? It should NEVER be the responsibility of the customer to call you to argue for a better deal.

  • toastedsoldier Jamie Booth🎮👾🍞 (@toastedsoldier) reported

    Hey @virginmedia my hub 3 is playing up, I've left it off for a bit but after a reset it still has a red light present, according to the help articles on the website its too hot. DM please :) cheers.

  • lia_kirkby Lia (@lia_kirkby) reported

    @virginmedia @OfficialFPL lads stop watching the premier league and focus on providing a decent service, makes me want to fly kick mr virgin