Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR5 and BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 12/08/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Islington, Orpington, London, Paddington, City of London, Camden Town, Newham, Southwark, Tower Hamlets, City of Westminster, Croydon, Redhill, Bromley, Bexleyheath and Mitcham.

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City Problem Type Report Time
United KingdomIslington Wi-fi
United KingdomOrpington Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomPaddington Internet
United KingdomCity of London Internet

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    .@virginmedia two days without internet and tv, could indicate what's the process to cancel the service?.

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia There is no current estimate. Still without internet. How can I cancel the service?

  • Mabs79 Mabs (@Mabs79) reported from Camden Town, England

    @virginmedia is there an outage on London SE5

  • NiciEberlPhoto Nici Eberl Photography (@NiciEberlPhoto) reported from Islington, England

    @virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!

  • bludogsix Ethan Truss (@bludogsix) reported from Croydon, England

    @virginmedia thank you for sending out an engineer after the previous two couldn't fix our ongoing issue, but it would've been nice to have gotten a text or more than one call from an unknown number to confirm whether or not they are actually coming x

  • ratandnob Rob and Nat (@ratandnob) reported from Bromley, England

    @JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager

  • SueTigee Sue Tigee (@SueTigee) reported from Islington, England

    @virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • ratandnob Rob and Nat (@ratandnob) reported from Bromley, England

    @virginmedia do you think you could actually repair the broadband and TV fault in the BR2 area? It’s been off for nearly 24 hours now and the fix estimate keeps getting put back. I might hold off the my next direct debit….sound fair?

  • KyleSew2112 Kyle S (@KyleSew2112) reported from Bromley, England

    Virgin media is ****, not cable #thismorning

  • monique86237847 EbonyGoddess40 (@monique86237847) reported from Lambeth, England

    @virginmedia when they gonna fix the internet 4th time now no service and this time longer than 1 day I chose Virgin media for download speed but may go back to Sky less issues

  • StephenHance1 Stephen Hance (@StephenHance1) reported from Lambeth, England

    @virginmedia Nothing other than to telephone again. We do now have an appointment so we will see if it gets fixed. Two of us working from home in zoom-heavy roles has been very difficult. And the only action we have got has been via ombudsman not your customer services.

  • tobe2b Andrew Lawden (@tobe2b) reported from Lambeth, England

    @virginmedia are you going for "cant be bothered " customer service award ? 3 weeks , still no call and you ask me to call you ? Really ?

  • SueTigee Sue Tigee (@SueTigee) reported from Islington, England

    @virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!

  • ratandnob Rob and Nat (@ratandnob) reported from Bromley, England

    @virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009165729. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 17/07/2021 20:00:00

  • Caz_Candiboots Caz_Bolt (@Caz_Candiboots) reported from Bromley, England

    Sure someone having a fricken laugh, now the line dead... Anyone on #virginmedia in the orpington area having trouble with their land line?.

  • MaryJldn Mary-J 🏳️‍🌈 (@MaryJldn) reported from Camberwell, England

    @virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • acartoonheart Stacey (@acartoonheart) reported from Camberwell, England

    Every time Virgin Media says they are near fixing our internet outage, they push the fix time back another 12 hours 😩

  • lghendry Laura Hendry (@lghendry) reported from Camberwell, England

    @virginmedia It’s still down.. when is this going to be fixed? Been over 24 hours now!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robeagleSS robeagle (@robeagleSS) reported

    @virginmedia What part of 8mbps Download and 20mbps Upload is acceptable when the package being paid for is for 500mbps Download? ALL DAY, disgraceful service.

  • LissaJaneR Melissa (@LissaJaneR) reported

    @virginmedia Again I’ve been on hold for technical support for nearly an hour. We have our start up kit but the Internet isn’t working. Followed all the advice in the booklet and online. Need to speak with someone

  • turner8619 John (exocet861) (@turner8619) reported

    @virginmedia What an absolute joke!!!! Just been hung up on again after waiting 80+hrs for a 24-48hr call back which in itself was astounding that you could make me wait that long!!!! What the hell type of service are you guys trying to run

  • c_wheal Chris wheal (@c_wheal) reported

    @danmac50 @virginmedia Had the exact same issue Dan, their hub 4 boxes and gig1 service are a joke

  • jwoo18 j-woo (@jwoo18) reported

    @virginmedia @paul_little Am having shocking service at the Mo @virginmedia

  • kanev05 Konstantin Kanev (@kanev05) reported

    @virginmedia Paying for 500MB “GAMING” Internet and getting 40MB 200 Ping! If I wanted that type of connection I would have just used my 4G Hotspot! FIX YOUR **** Please!

  • Deb1961Deb Deborah Marks (@Deb1961Deb) reported

    @virginmedia down again!!! UB7 area.. I'm going to start registering dates and claiming these back as credit.

  • jwoo18 j-woo (@jwoo18) reported

    @olammy @virginmedia Experiencing the exact same thing. Promised to connect 04/12 then delayed to 22/12 then delayed again to 25/01! Shoddy service. Good luck with yours

  • SusieHart2000 Susan Asquith (@SusieHart2000) reported

    Hey @virginmedia , I'm a new customer and have waited over two and a half hours on 3 separate calls to book an engineer - can you help?

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app