Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, London, City of Westminster, Southwark, Bexleyheath, Croydon, Camden Town, Islington, Tower Hamlets, Newham, Coldblow, City of London, Caterham, Poplar and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Southwark |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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ML Shelton
(@Bomber_RBS) reported
from
Gravesend, England
@skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.
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ian
(@IanBorrett) reported
from
Lambeth, England
Anybody want to hear about how awful @virginmedia are? No, didn't think so. It's old news.
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Sara Rainwater
(@sarainh2o) reported
from
Sutton at Hone, England
.@virginmedia my Virgin TV Go app hasn’t worked in 2 months. No luck uninstalling and reinstalling it, nor when I called your tech support for help. Any ideas?
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Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia You’d think their customer services were good according to their lovely adverts. Automation is only so good when it keeps you in a useless loop going nowhere.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.
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Kyle Sewell
(@KyleSew2112) reported
from
Bromley, England
Right what ******* idiot at Virgin media thought it's ok to reboot my TV
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N19 Local
(@N19Local) reported
from
Islington, England
@virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia This is getting boring now. Contacted customer services to be told a Virtual Technician would ring me by 18:00. I wasn’t holding out any hope. So far been without TV or Broadband for 10 days with so called engineers never turning up to replace equipment. I give up !!!!!
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?
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ian
(@IanBorrett) reported
from
Lambeth, England
@Jay_Kay_Pea @virginmedia I've never encountered a company where it is so difficult to speak to an actual person.
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Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
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Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
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Kate
(@whoiskatrin) reported
from
Islington, England
@aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show
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Porgie
(@george_hut) reported
from
Islington, England
WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.
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Agustin Pesciallo #WearAMask
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nick appleton
(@appylad_nick) reported
@virginmedia Yes. The service is terrible. I cannot get through to a human being. Please can you contact me so it can be sorted. The router needs swapping firstly then if that doesn’t work I need to cancel.
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alysha🥾🌍
(@102lysh) reported
@virginmedia I’ve checked your website and there are no known issues however I know people in my area have the same issue! We were sent boosters and a new router, and the problems got worse. There’s obviously something wrong on your end...
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Dan
(@Dan12776326) reported
I’m a maths teacher teaching from home in lockdown in #Hammersmith. I get 3mb, which isn’t good enough to teach and isn’t fair on the kids. I’ve been trying to get someone to install better internet for months but with no joy. Can you help @OpenreachHelp @virginmedia @Hyperoptic?
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Nick Sharples
(@1Sharpy7) reported
@AliTaylorGolf @virginmedia Won’t be a customer in the future
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William Dudmish
(@DUDMISH) reported
@virginmedia Connection drops, can’t receive a signal upstairs. Would like to order a plug in signal booster as this helped at my previous address.
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Stu
(@SAnderson78uk) reported
@virginmedia @roonymartin84 I've just been told mine is going up £3 on March 1st. Gotta negotiate a new deal soon so I'm sure that will also go up. At times like these packages should go down, especially broadband.
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Rachel Carr
(@Rachel_DC91) reported
@christie_kg @virginmedia It’s so frustrating! It’s just the same issues repeatedly. It’s taken me two hours to watch an episode of bridgerton because of all the internet drops.
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Gill. ⚓️
(@gilldoes) reported
@virginmedia The issue isn’t not connecting, sorry, the issue is that two devices can’t both get good quality WiFi at the same time. I can connect my mobile for example but then my laptop would have lags, and vice versa. Makes 2 x WFH adults really frustrated!
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Rachel Carr
(@Rachel_DC91) reported
@virginmedia No. There’s no faults. We were having this issue loads before and when we finally got hold of you and had an engineer out to fix our tv he also fixed the box saying it was a known issue with these new boxes. But the issue is back.
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Mark Hutchinson
(@bpl1027) reported
Looks like i am going to be on the phone most of tomorrow to Virgin Media , their wifi coverage is shocking dont know why we went back to them , and we pay nearly £65 for on/off signal