Virgin Media Outage Report in Orpington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bromley, Croydon, London, Beckenham, Bexleyheath, Camden Town, Poplar, City of Westminster, Mitcham, Paddington, Redhill, City of London, Southwark, Islington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Phone | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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James
(@jagats) reported
from
Whyteleafe, England
@virginmedia problems with my tv, sit o hold for over an hour, my landline phone dies, call back on my mobile and it says the call centre is closed!?
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia have you got an email address for an actual human being we can contact about your terrible service?
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
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William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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unhappy_george
(@george_hut) reported
from
Islington, England
@virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia I have waited two days for someone to contact me, regarding a broadband problem and all I get is a automated reply telling me someone will get back to me. Unacceptable virgin media. I am not happy.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@virginmedia for the last few days our internet and signal has been very poor, when I go onto the website to check the status it says it is unavailable, could you look into this please, Se207xn area
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
Virgin media users any issues 😣?
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Dr Andrew Fleming
(@Andrew007Uk) reported
from
Sutton at Hone, England
.@virginmedia - my internet is faulty, your automated help is not helping, you call centre is closed and I have never been able to make your on line services work since you involuntarily ceased paper based communications. Please can someone get in touch?
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Customer Service
(@vmbusinesshelp) reported
@Sononeo @virginmedia @vmbusiness Hello, I am sorry to hear your service was not working, is this now all resolved for you? if not can you please call the team on 0800 052 0800 and then option1 then 3 where they can assist with this for you.
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Iain Oswald💙
(@iainoswald) reported
@virginmedia There are no issues in the area. We have recently installed virgin in our home.
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rufford 💙🌹🌍🌊
(@rufford_oakes) reported
@NadineDorries @virginmedia @O2 Not true. The EU has no say in what private companies based in a non-member state do. That is down to your government - why not pass UK legislation to oblige the companies not to charge roaming fees? No? Thought not.
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ShanE
(@ShanMurray11) reported
@virginmedia Not allowing on phone it’s just sending me link and it’s not working
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Stephen Goodfellow
(@StephenGoodfel1) reported
@mrjamesob It's one company. Virgin and O2 merged. Complicated by the 5-year contract between Virgin Media and Vodaphone for mobile service, but Vodaphone still manages to provide "free" roaming in EU. And massively cheaper charges in eg Ukraine, including roaming.
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Gordon McIntosh 🇪🇺 #FBPE 🇪🇺 💙
(@Gordy_Mc1ntosh) reported
@NadineDorries @virginmedia @O2 I know about 500 people that pointed this out would be a problem several years ago. Everything comes as a surprise to you halfwits.
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Phil Will
(@PhilWillG) reported
@virginmedia @SegzSays errrm. Nope - that's down too
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Adam Warr #FBPE
(@captainelectra) reported
@BorisJohnson @virginmedia @O2 If you hadn't dragged us out the EU with such a terrible deal, then this would have never been a problem.
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Johnny Steps
(@Johnny3Steps) reported
@NadineDorries @virginmedia @O2 Absolute rubbish - the decision to apply roaming charges is down to the phone companies. The EU negotiated a deal with the phone companies for its members , we decided to leave that membership. Blaming the EU for our own failings is called gaslighting.
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🏴billy🏴
(@Billy53869586) reported
@BorisJohnson @virginmedia @O2 T-mobile customer here, sadly we are not on the list. Strange as T-mobile is the biggest mobile network