Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 01/27/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Orpington, Poplar, Croydon, Islington, City of Westminster, City of London, Southwark, Paddington, Bexleyheath, Greater London, Newham, Camden Town, Sevenoaks and Swanley.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomOrpington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • _adeyabdullahi Adey (@_adeyabdullahi) reported from Camden Town, England

    @virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also

  • mclellan1997 Faye (@mclellan1997) reported from Sutton at Hone, England

    The people at @virginmedia are so rude.....

  • MalcolmLouth Mac (@MalcolmLouth) reported from Grays, England

    @virginmedia WiFi signal is awful. Called you 100 times. Keep getting same run around. Will find someone who can deliver.

  • cholten99 David Durant (@cholten99) reported from London, England

    The page on @virginmedia that should show me why my broadband is down - is also down...

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing

  • PeterCSK Peter Kirby (@PeterCSK) reported from Islington, England

    @virginmedia why no statements or comment about you service outage. Unacceptable.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia

  • Drew_Kerr Drew (@Drew_Kerr) reported from Lambeth, England

    @virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs

  • MalcolmLouth Mac (@MalcolmLouth) reported from Grays, England

    @virginmedia My approach is simply to contact my service provider who I pay a lot of money to and ask them to sort it. That hasn’t worked.

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.

  • omlazo OM. (@omlazo) reported from Islington, England

    @virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!

  • charlie_miller Charlie Miller (@charlie_miller) reported from Lambeth, England

    @virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.

  • pdowner87 Peter Downer (@pdowner87) reported from Bexleyheath, England

    @virginmedia this company seems to have zero respect for existing customers. Poor customer service and no help at all. I will be looking for alternative more respectful companies to deal with.

  • johngreenn John Green (@johngreenn) reported from Lambeth, England

    @Andrewcowderoy @virginmedia Down in #brixton too ;(

  • jelenaculum Jelena Culum (@jelenaculum) reported from Camden Town, England

    @withnail69 @virginmedia Probably not and will fix it at some point next week

  • Drew_Kerr Drew (@Drew_Kerr) reported from Lambeth, England

    Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.

  • lesauvage POUTMEDIA.Lesauvage (@lesauvage) reported from Islington, England

    @virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)

  • willjennings80 will jennings (@willjennings80) reported from Lambeth, England

    @virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.

  • rbdavis Rob Davis (@rbdavis) reported from Islington, England

    @virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • steve_m2001 Steve Maguire (@steve_m2001) reported

    @virginmedia You keep telling people to check the service status checker, but when I try it says your doing website maintenance. Are you actually hiding under the covers now? Service is 1/20 of what it should be and lots of others complaining. What's your plan?

  • charliebroon1 charles brown (@charliebroon1) reported

    @virginmedia sat for 2 days now trying to chat on Toni triage chat bot after phoning trying to downgrade my sevices. Customer service you are having a laugh.

  • Lisa_riches Lisa Riches ;-) (@Lisa_riches) reported

    @virginmedia The issue has been months, wired devices are fine it’s the wifi that’s the issue but try telling that to your technicians and they just keep saying if the issues continue ring back it’s a network problem in the area! I’m sick of ringing back

  • LizW75477710 JabbyDodger (@LizW75477710) reported

    @DessyArkle @virginmedia That annoys me too especially when you see the new customer offers

  • queen__cammie laura (@queen__cammie) reported

    @virginmedia No. I am not the account holder, I am simply speaking on their behalf and raising the issue as he is terminally ill and he does not have the energy to keep chasing this.

  • CptLuckyy CptLuckyy (@CptLuckyy) reported

    @virginmedia Yes I'm getting unstable packet loss, DHCP needs sorting out. Can you fix it your end please I haven't been able to use my internet in 2 days

  • cizzim Charlotte Lawrance (@cizzim) reported

    @virginmedia Yep, you’ve had issues in our area since Friday - made it quite difficult to work from home. It seems to be a major issue as it’s not fixed two days later?

  • mustak0609 Mustak (@mustak0609) reported

    @virginmedia why is it impossible to get through to cancellations? Tried calling, web chat and WhatsApp chat service but to no avail!

  • _TheSocialPsych Neena Shastri (@_TheSocialPsych) reported

    @virginmedia again, I have received a letter regarding a sum of arrears. I have never been a customer of yours and when speaking to virgin media they cannot tell me if there is a fraudulent account. Please help.

  • MissLizzieReed Elizabeth Reed (@MissLizzieReed) reported

    @virginmedia Your service is the worst. Stressful and negligent. Read the history on the tweets.