Virgin Media Outage Report in Orpington, Greater London, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Orpington, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Poplar, City of London, Camden Town, Redhill, Croydon, Barking, City of Westminster, Gravesend, Newham, Westminster Abbey, Caterham, Islington, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 3 hours ago |
|
London
|
TV | 5 hours ago |
|
Southwark
|
Internet | 12 hours ago |
|
Poplar
|
Internet | 13 hours ago |
|
London
|
Wi-fi | 15 hours ago |
|
City of London
|
Total Blackout | 16 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
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Deborah 👩💻 (@deb_mae_ellis) reported from Poplar, England@virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels
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Mike Keogh (@mikelondonse) reported from London, England@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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raymond Barker (@RaymondBarker4) reported from Camberwell, England@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
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tony pickering (Roy) (@tonysacting) reported from Camberwell, England@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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Alan Wilton (@Alanpw1955) reported from London, England@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Ian Briggs (@ianbriggs) reported from Croydon, England@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
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nick longland (@LonglandNick) reported from Sutton at Hone, England@virginmedia is there a problem with your tv sevice at mo , in SM postcode
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Jon Ellacott (@jonellacottCPFC) reported from Croydon, England@ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.
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Sam Wickett (@SamWickett1) reported from Bromley, England@virginmedia so customer service just hung up on us after putting us on hold for over half an hour and failing to deal with an issue which your app said you can deal with. Only want a wifi booster and the customer service I have received was atrocious
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
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lisa sibley (@citigirly) reported from London, England@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England@JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x
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Billy Davies (@billydavies07) reported from Croydon, England@virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!
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Matt Angelo (@matt_angelo_84) reported from Bromley, England@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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Karen Holmes (@Knocker75) reported from Dartford, England@virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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Ian Briggs (@ianbriggs) reported from Croydon, England@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
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alan brown (@alansbrown) reported from Sutton at Hone, England@virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Wong (@benwong_uk) reported@virginmedia My contract is coming to an end soon - anyway I can get the ultimate volt bundle for the same price as a new customer? I’ve called in a couple of times and whatsapp’d and keep on getting told different things 🤪
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Antony Attree (@AntonyAttree) reported@virginmedia Yes,back up & running now,engineer here last week who replaced the hub,it’s just a constant over & over again! Problems are still occurring,albeit intermittently! But for the price you are charging,we aren’t receiving the service,disappointing & sorry I renewed my contract!
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Isobel Knight (@IsobelKnight2) reported@virginmedia The worst of it was agents who promised to call me back and failed to do so. 3 of your staff failed in this regard is poor service.
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Glyn Humphries (@GlynHumphries1) reported@virginmedia Very poor from yourselves. Three complaints resolved before contact even made. Absolute joke.
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Davies (@daviesefc) reported@virginmedia is there something wrong with the internet on the Wirral? Been garbage for weeks now.
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Konrad (@KonradAltt) reported@virginmedia So you want me to pay you more so that in the case that you screw something up, you can then offer me the service I paid for... yeah, no.
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Louisa Landon Barr (@Louisabarr) reported@virginmedia After 48hours of trying I got through this morning and was told a engineer would call me within 4 hours, that was 5hours and 45 minutes ago. I’m now disgusted with your service and have decided to leave after many years with you! I work from home and need wifi!
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Oskars Trusinskis (@trusinskis) reported@virginmedia online Services running poor again ... can't do anything online
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Nick (@nikroberts2) reported@virginmedia yes they have been advised the fix didnt work and was told to turn device off and turn back on
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Amanda Riches (@AmandaRiches) reported@virginmedia we have been with you about 3 weeks from BT and this is the second time the WiFi has been down. And no fix until 6th Oct? This is totally unacceptable. Is this information correct?