Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 02/05/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Greater London, Camden Town, Croydon, City of Westminster, Islington, Southwark, Gravesend, Paddington, Tower Hamlets, Poplar, Carshalton, Mitcham and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Islington, England

    @virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.

  • mattb112 ← Matt (@mattb112) reported from Poplar, England

    @iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint

  • wantrealtruth ross (@wantrealtruth) reported from Camden Town, England

    Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!

  • vshowcards vShowcards.com (@vshowcards) reported from Camberwell, England

    @MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!

  • suob71 Su O'brien (@suob71) reported from Bexleyheath, England

    @VIRGINMEDIA NO TV NO BROAD BAND NO ANSWER ON THE PHONE USUAL EXCELLENT SERVICE NOT

  • Gavarnos Gavin Mac (@Gavarnos) reported from Croydon, England

    @virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?

  • roxburghshire ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • vicki_stitcher Vicki Wheatley ⁷ (@vicki_stitcher) reported from Crayford, England

    @virginmedia please can you sort out the ongoing issue with broadband (no internet). We have not had internet for 3 days! How are people supposed to work from home???!!

  • Ann_MadDogLady Ann Cooper (@Ann_MadDogLady) reported from Bromley, England

    @virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Camberwell, England

    @virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • dominicjoyner Dominic Joyner (@dominicjoyner) reported from London, England

    @virginmedia - how do I report a specific problem with a TV service?

  • sofiaalice95 Sofia (@sofiaalice95) reported from Poplar, England

    @virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @virginmedia I think someone has made an order in my name and used my contact details, please help ASAP!

  • andyfry andyfry (@andyfry) reported from London, England

    @virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.

  • CivEngSue Sue Threader (@CivEngSue) reported from Crayford, England

    Come on @virginmedia We can’t work without a broadband connection and can’t even watch TV instead because that’s not working either. A problem all day that we were promised would be fixed by 4pm (DA7)

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • bielrtv Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

  • ToughRecoil ToughRecoil (@ToughRecoil) reported from Poplar, England

    @chriscb @virginmedia R u from E2? Because mines down too

  • Hw1Helen Helen Connor (@Hw1Helen) reported from Camden Town, England

    @virginmedia when will you fix the fault at nw3? It's been 3 days!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FaizanValli Faizan Valli (@FaizanValli) reported

    Virgin media need to fix up ASAP

  • chloe66103038 chloe (@chloe66103038) reported

    @virginmedia avoid avoid avoid avoid treat customers like you know what avoid avoid joke joke joke joke

  • AndrewELewis Andrew Lewis (@AndrewELewis) reported

    @GarethJamLewis @virginmedia It’s shockingly poor. I can’t even get coverage in the next room. Cancelling tomorrow. I was left without broadband over Christmas as the engineer never showed up to fix it.

  • ibi2001uk Ibi (@ibi2001uk) reported

    @MrComplaintBox @virginmedia you have been very fantastic is providing poor customer services.

  • daly_manus Manus Daly (@daly_manus) reported from Foyle Hill, Northern Ireland

    @queenchristina_ @virginmedia I bet you would have a problem if you wanted to upgrade

  • kcllxx kate🚬⛓🔪 (@kcllxx) reported

    @thetinysir Sky are **** switched to virgin media a few days ago and I can finally get signal in my room and acc download things in seconds, we aren’t paying £90 a month anymore either

  • Wolverinesclaws Andy Haigh (@Wolverinesclaws) reported

    @StazJohnson @virginmedia We had this problem for 10-12 weeks after the first lockdown, especially in the evening. Took numerous phone calls, 3 visits from engineers, a new router and threatening to change providers before they 'fixed a problem in our area'.

  • woody______ MW (@woody______) reported

    @virginmedia Complaint. Avoid. Tried to call customer services, even made a complaint about constant broadband issues in area 20. Absolutely no response, nothing. Total shambles...what has happened to this once credible company. Everyone in my area has similar issues.

  • McHilti Mark Oliver (@McHilti) reported

    @virginmedia Thank you for that. I've sent a text and received a what looks like a standard reply telling me they can’t help with faults (there is no fault) and to call your general number which I have been trying for months without luck.

  • jakemax_15 Jake (@jakemax_15) reported

    any one else having problems with their virgin media wifi?