Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 03/03/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, Croydon, Southwark, City of London, Barking, City of Westminster, Tower Hamlets, Paddington, Newham, Redhill, Mitcham, Welling, Beckenham and Stratford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomCroydon TV

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Crayford, England

    @virginmedia No it’s not a service issue it’s a shit router which can’t seem to get further than 10 foot been requesting booster from you even worse app to no avail stop apologising and sort it out!!!

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.

  • lawrie774 Law (@lawrie774) reported from Sutton at Hone, England

    @virginmedia Honestly don't think @virginmedia can provide a worse service. Over the last 6 weeks I've had to put up with over a week of no phone lines, last week almost three days with no broadband so cant process payments, and now it's down again. Unbelievable 😠😠😠, costing £1000s

  • tonycelebrity tony pickering (@tonycelebrity) reported from Camberwell, England

    @virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @pixelandsoda @Senna82 @virginmedia Still no joy in BR1 4A... Also met with clueless customer support who had no idea there was an issue / not seeing a reported issue on the system.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Much like many people’s internet and tv service tonight!

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    Because every interaction with @virginmedia on any customer service channel is enough to make me want to open a vein.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!

  • jeverington James Everington (@jeverington) reported from Camden Town, England

    @pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @LOLRoadhouse @virginmedia I too am appalled at the way I was treated by the virgin media customer services people . Suggest you complain to @ofcom

  • lawrie774 Law (@lawrie774) reported from Sutton at Hone, England

    @bjorn_haynes @vmbusiness Took over 9 days to fix my business land line, retail shop, had customer panicking that we had closed. Not what you want to here. Then no broadband for two days couldn't take care payments, cost us 1000s. Then when down again this week. Biggest threat to my business is virgin.

  • YenSanford Yen Sanford (@YenSanford) reported from Bexleyheath, England

    @emloue @virginmedia @virginmedia contacted me and we went through some trouble shooting guides. Fortunately, as well, I have two tech savvy brothers who helped and sorted it, updated and all. We managed to fix between us all. 👍🏼

  • lawrie774 Law (@lawrie774) reported from Sutton at Hone, England

    @bjorn_haynes @vmbusiness Takes so long to pass through each layer of customer service as well, must have explained the situation 15 tines. You feel unless you push the situation won't get resolved. Case of he who shouts loudest.

  • JBazzler Jack Barry (@JBazzler) reported from Lambeth, England

    My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone

  • tommyewing84 Tom (@tommyewing84) reported from Gravesend, England

    @virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    ...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    @virginmedia Btoadband not working, postcode Rm10 8JT

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @alandavies1 @virginmedia Having just experience this call centre I must agree. The level of unprofessionalism rudeness and incompetence was staggering. Especially towards a loyal customer of many years’ standing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MJGray1963 Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia Customer service non existant

  • Sparky3161 Tracy A (@Sparky3161) reported

    @virginmedia Hubby is currently again on the phone with VM help, so will see what happens there. We would have stayed had we had the option.

  • SteMid Stephen (@SteMid) reported

    It will never fail to amaze me, just how bad @virginmedia customer service is. THE. WORST. #virginmedia #CustomerService

  • Ak39380645Umair Umair Akhtar (@Ak39380645Umair) reported

    @virginmedia very disappointing. I am working from home all day as I cannot access the web and internet to do my work online. Because your team were doing essential maintenance all day and still my WiFi and internet connection is down. What do you have to say?

  • JU51LNS JU51LNS (@JU51LNS) reported

    @virginmedia I am well aware of that - your kit doesnt work with Sonos, I've had to buy another Router as a result.

  • TheSultan___ E R 0 L (@TheSultan___) reported

    @virginmedia Well don’t make assumptions as you have done, I’m totally sick of virgin & your awful behaviour & will be taking advise as to how to best deal with you

  • jackiebarron0 jackiebarron0@gmail. (@jackiebarron0) reported

    @virginmedia shocking customer service my husband has been on the phone now for 45 minutes to 3 different individuals. 4 people working from home and no internet all day.

  • lee_whitwell Lee Whitwell (@lee_whitwell) reported

    @Dickerbird @virginmedia Best thing I ever done was to get shot of virgin. Working from home with it going off all the time was a nightmare..never had a single issue since I left them

  • datamaps datamaps (@datamaps) reported

    @virginmedia I've checked in June before switching to 5G, good in and out. But the reality It's never been over 50 in this area, usually around 30, inside the 4G I had before was even better, on top of it lots of drop outs I've never suffered with 4G

  • Sparky3161 Tracy A (@Sparky3161) reported

    We are moving house to an area you don’t provide a service to, and you’re charging us a significant fee to leave you! We are loyal customers and I’m not impressed @virginmedia - it’s not our fault