Virgin Media Outage Report in Orpington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Camden Town, Croydon, Islington, Tower Hamlets, Paddington, Bromley, City of Westminster, City of London, Poplar, Greater London, Grays, Newham and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
-
Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
-
Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@virginmedia your service is beyond a joke. WiFi doesn’t even reach the garden or the 1st floor. Can’t wait to cancel this shit joke of a service.
-
Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
-
Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
**** Virgin Media, ruined my film
-
Ella Darlington
(@BellaBtweets) reported
from
Croydon, England
@virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.
-
BANNERWORX
(@BANNERWORX) reported
from
Croydon, England
@virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩
-
George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
-
Daniel W
(@damawa42) reported
from
Camden Town, England
@Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)
-
🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
-
Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!
-
Stephen
(@StevieDawson) reported
from
Camden Town, England
@showbizroyalty @virginmedia Back in your box you. Unless you can fix my telly.
-
Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳
-
♕Erica♕
(@_EricaMonroe_) reported
from
Islington, England
@virginmedia Internet is down again in N1 🤬
-
Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩
-
J
(@Jay_Hul) reported
from
Crayford, England
@AJB1976 @SartorialThug @virginmedia The TiVo box is piss poor for WiFi. I bought my own router and access points and I’ve just renewed. Never had an issue with them and no way do I want BT again
-
linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Not working
-
Stephen
(@StevieDawson) reported
from
Camden Town, England
@BridgLondon @virginmedia Sadly the only thing that has gone down on me this week
-
Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
-
Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
-
Simon Bostic
(@lifesmarrow) reported
from
Lambeth, England
@virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Amy
(@AmyyEdwardss_) reported
@virginmedia This has been ongoing since November, so you’re not doing everything you can to fix it.
-
cat ♡
(@94blou) reported
@virginmedia somebody claiming to be from vm has called me and texted me after I have asked them not to & want to speak to somebody to help me confirm if it was from vm or if it wasn't so I can block and I dont want to share the persons info so please I need to talk to somebkdy
-
Emma 💙
(@theemmab) reported
@LongExposures @virginmedia I’m sure you e already applied standard help desk responses and switched it all off! I also saw recently something about not placing the hub near windows!
-
Michelle Wood
(@shellwood) reported
from
Bristol, England
@virginmedia absolutely disgusted with your customer service! I hour 22 minute phone call to be told you want to charge us £37 more a month than a new customer and we’ve been with you for 20 years 😡 Call centre staff refused to pass on comments to a supervisor and or call back
-
dave higham
(@davegolf123) reported
@virginmedia Finally got to speak to someone who could help but this took another hour!! As a loyal customer of many years ,a price reduction was eventually agreed but why did we have to be prompted by threat of a price increase to get the ‘best ‘ deal ???
-
tony
(@brooklands911) reported
@virginmedia Reply too my complaint, but have read the other storys on here , am not the only person that you will deal with a complaint, lie and in the end cancel it ..
-
Matthew Soar
(@Mattsoar78) reported
@virginmedia are you ever going to respond about your poor Internet????
-
Nigel A.Hammond
(@ArthurFooksake) reported
@virginmedia once again outstanding service, my wife was hosting a webinar o end of life palliative care today when yet another router gave up the ghost, she managed to piggy back using mobile data, at lunchtime she rang you but ran out of time as you don't like answering 1/3
-
Martin Cajzer
(@Bayerberg) reported
After 10 years I left @virginmedia . Last year was dire but the last straw was being shouted on while on call to their customer helpline. @SkyUK, hope you can do better, off to a good start already!
-
Sanna Syed
(@Sanna_Syed) reported
@virginmedia Nope. And it's been awful today. Having to wait for my broadband due to covid, therefore stuck with your shambolic surface