Virgin Media outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Bromley, Mitcham, Newham, Poplar, Bexleyheath, Beckenham, Sevenoaks, Welling, Orpington, Barking, Caterham, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Southwark	Internet	15 hours ago
Croydon	Internet	2 days ago
Southwark	Wi-fi	2 days ago
Bromley	Wi-fi	2 days ago
Croydon	Wi-fi	3 days ago
Croydon	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Befitat50 (@befitat50) reported 4 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Nigel Ellway (@Nigelellway) reported 20 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 23 minutes ago from Sutton at Hone, England

  @virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 25 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Mark (@markrhorney) reported 26 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Andrew Battle (@andy_s_battle) reported 27 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  Joseph Sweeney (@JosephS65112253) reported 29 minutes ago from Sutton at Hone, England

  Virgin media Im going into my 5 week of no service with virgin media all they do is say we will investigate and nothing really poor service

• 
  Ranjan Mallya (@RanjanMallya) reported 30 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Bernie Biggs (@Biggsy58) reported 30 minutes ago from Bexleyheath, England

  @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

• 
  Claire Champion (@Champion3Claire) reported 41 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 41 minutes ago from Sutton at Hone, England

  Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?

• 
  Mitzy (@mihaialaci) reported 44 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Joseph Sweeney (@JosephS65112253) reported 44 minutes ago from Sutton at Hone, England

  @virginmedia I’m going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.

• 
  Jane Common (@JaneCommon) reported 44 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Will Jennings (@willjennings80) reported 47 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Millwall halfwayline (@millwalljdb) reported 52 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 52 minutes ago from Sutton at Hone, England

  Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 55 minutes ago from Sutton at Hone, England

  @virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission

• 
  Claire Champion (@Champion3Claire) reported 55 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Nick Tippett (@nicktippett) reported 60 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Hanlon (@seanhanlon77) reported 4 minutes ago

  @SziIlar @RacingTV It’s on RTV extra but RTV app is horrid and worse quality, prob watch it on Virgin Media or Sky

• 
  Steo333🇮🇪 (@steogin01) reported 4 minutes ago

  @punishablepress It's virgin media and woke staff who work on that awful programme.

• 
  nini ☆ (@thatluckygirl4) reported 4 minutes ago

  @virginmedia hi can you please get back to me? been trying to get in touch about this for 2 weeks now and got charged a late payment fee, on top of this, the wifi connection has been really slow

• 
  ohsandra70 (@KayCee312898473) reported 4 minutes ago

  @virginmedia increased bill to £70 but internet service is crap!

• 
  Sue Rouse💙 🇺🇦 (@rouse_sue) reported 7 minutes ago

  @virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.

• 
  Isla (@saoirseisla) reported 9 minutes ago

  My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

• 
  LovelifeLoveLowe (@debbsno1) reported 13 minutes ago

  @TheGriftReport Virgin media have been ringing me a lot, I dont answer, as I can NEVER understand the call handler, theyre also very impatient and rude. I pay my bill via direct debit on time, everytime, so , unless I've a problem to report I simply dont put myself through it, too stressful.

• 
  Joel Sheppard (@joelshepp) reported 14 minutes ago

  @asksupportcreww @virginmedia No I'm not going to follow you or "drop a DM". I'm perfectly willing to have this conversation in the public domain to highlight how shambolic your customer service is.

• 
  Casilda Malagon (@casilda1) reported 17 minutes ago

  @virginmedia I have been without broadband since 9 am today and website still doesn’t have an eta for fix. Any info? All I see is “Our engineers are on the case to fix the issue in your area. Check back later for updates”. #notgoodenough

• 
  Unique CB7 (@barlow99) reported 18 minutes ago

  @virginmedia you’re internet is crap