Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Paddington, Southwark, Newham, London, Stratford, City of London, Barking, Croydon, Bexleyheath, Islington, Poplar, Camden Town, Orpington and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Paddington |
Wi-fi | |
| Southwark |
Internet | |
| Newham |
Wi-fi | |
| London |
Internet | |
| Stratford |
TV |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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Rebecca Stewart
(@rebeccastewartx) reported
from
Camden Town, England
@virginmedia broadband, phone and TV all down in N7 area. Any updates?
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Scott Cavanagh
(@scottycav13) reported
from
Sutton at Hone, England
@virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
Hey @virginmedia, the internet is down again, has been for 8 hours.
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MidKent Travel
(@MidkentTravel) reported
from
Gravesend, England
@virginmedia Can you please private message me, I have a log on issue.
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Lorrainebarrett1981@gmail.com
(@Lorrain00085752) reported
from
Eltham, England
@virginmedia Hi why cant we pay our bill over the phone the automatic system not working.
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Harry Bilbao
(@harrybilbao) reported
from
Poplar, England
@virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell
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Grace Kemp
(@GraceKemp90) reported
from
Lambeth, England
@virginmedia So annoying especially with all the working from home that’s having to happen at the moment! Says there are two issues in my area and not fixed till 9:45pm tonight! X
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Harry Bilbao
(@harrybilbao) reported
from
City of London, England
@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
@virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.
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Gareth Maybank
(@Maybank1970) reported
from
Camberwell, England
@virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Williamson
(@carolwilliamson) reported
@virginmedia I joined online on 13th November 2020, your acknowledging email stated I would receive a contract in the post. I was to sign and return a copy. I had enough trouble with a delayed installation and hands up never chased. Not on my online account either.
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Brighton Food Factory Iain
(@sevenbeescafe) reported
@virginmedia Think I’ll just talk to one of your rivals instead. As a potential new customer I’m sure I’ll get the attention I don’t seem to merit as an existing customer. Given I’ve probably spent over £10,000 with you as a long term customer, it seems odd I can’t just be offered a good deal
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BeccaSomething
(@BeccaSomething) reported
@virginmedia Yes. I pressed it down for the required amount. Intermittent upload speed dropping out still persists.
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Jan Norton 💙
(@pollygarter) reported
@virginmedia hanging on the phone for over an hour about an appalling WiFi signal. Have tried all the help page suggestions. I just want to speak to someone. This service is an insult .
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Claud Burkinshaw
(@ClaudBurkinshaw) reported
@virginmedia Why sell a WiFi service that can only be achieved by wired means?....that's the idea of wireless...who plugs devices in nowadays? This isn't the 80's, when are you going to catch up with the rest of the providers? It's pointless having a 300meg line and getting nowhere near that.
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victoria stone
(@victori84368888) reported
@virginmedia Thank you for responding. Each time the broadband has dropped your checker identifies no issues in my area. I’ve followed all advice, to no avail.
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Andy Quinn
(@AndyQuinn_Fire) reported
So after calling @virginmedia in November to be disconnected because I never want anything to do with them again. They collect all of my equipment and confirm our contracts have ended. Only to find they have continued to bill me for 3 months. Ring today to ask what’s going on…
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Brighton Food Factory Iain
(@sevenbeescafe) reported
@virginmedia Your WhatsApp service means you contact me when you’re ready not when I am. So if I don’t respond immediately to your first message I go to the back of a 2-4 hour queue.
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Lincoln
(@Lincoln00607835) reported
@virginmedia I have done a full reset and it is still getting same message I have an engineer booked for tomorrow I have just had the box under 2 weeks and it's not working very disappointed
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Brighton Food Factory Iain
(@sevenbeescafe) reported
@virginmedia “Do all we can” to me doesn’t equate with making me log in over & over with a bot or waiting for very long periods in a phone queue because of ‘unexpectedly high demand’ for your customer services team. Why can’t I just log in & request a cus service call?