Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Beckenham, City of Westminster, Paddington, Southwark, Newham, Stratford, City of London, Barking, Bexleyheath, Islington, Poplar, Camden Town and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Total Blackout | |
| London |
TV | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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HMS Beagle
(@HMSbeagle1820) reported
from
Islington, England
@virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months
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Charlotte Tansey
(@CharlotteMossUK) reported
from
Camden Town, England
@virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.
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Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
@virginmedia clearly there is a speed problem with Virgins internet speeds tonight looking at others and i am also having the same sorts of sub 10mbs speeds.
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia No need for escalation. Everyone has been courteous, it's just the lack of product package changes communication which has been an issue.
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Rob Barnett
(@barnettenergy) reported
from
Islington, England
@virginmedia Yes. That’s correct. When I am on my home network (Virgin), Netflix video will not stream — watching Amazon Prime right now, which is working fine. YouTube also works, so it only seems to apply to Netflix. (And Netflix works fine when I switch to 4G / Vodafone.)
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Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Fed up that yet again @virginmedia have outages in my area, shown as not working until tomorrow pm ! I’m trying to study but have internet, again
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia In my humble view the customer call centres, specifically abroad need more training...I've been on the phone 3 times to amend packages & in truth not many are up to speed when the change occurs As a customer of over 11+ years it's been a poor experience
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Chris
(@call_horne) reported
from
Bromley, England
@virginmedia is there any reason why my internet is so slow. Last week I had hitting 100mbps now it’s not even 20.
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TheMrFlowers
(@TheMrFlowers) reported
from
Camden Town, England
@virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please fix @virginmedia in NW3 get pixelation on channels like C4 ...
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BCL27 Design
(@bycandlelight27) reported
from
Islington, England
@virginmedia And yet after 2 days it's still not working.
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Katie Bolton
(@katie_b72) reported
from
Islington, England
@virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!
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Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
@virginmedia spoke to your rep today by phone. Offered me a deal at £20pm, then tried to tell me that I'd agreed to £28 pm. I did have a contract with you. My phone line never worked. @Ofcom
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Syed Ali Naqi
(@alinaqi80) reported
from
Paddington, England
@DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia
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Andrew Kemp
(@andrew_kemp) reported
from
Paddington, England
@NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Another day, another business-damaging fault from @vmbusiness. You are not providing me with a service guys, this is unacceptable. Someone needs to jump on this. I would consider going to another provider, even taking a speed reduction, for the sake of consistency
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Sarah Waygood
(@SarahWaygood) reported
from
Sutton at Hone, England
@virginmedia if our services aren’t back in action by 4pm as promised I will be holding you responsible for any actions that arise as a result of watching bad kids DVDs back to back.
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moira adams
(@moira_adams) reported
from
Sutton at Hone, England
@virginmedia #virginmedia after 24 hrs TV & broadband outage in SM3, the 4pm fix time better be accurate or I’m going to have raging kids to deal with
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ash
(@ajingar) reported
@virginmedia Trying to cancel my Mother’s services. Your recommendation is to ring you. No one is picking up despite on hold for 30 mins. Doing this on behalf of my mother who is elderly. You make everything as difficult as possible!
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Elaine McGlennon
(@ElaineMcGlennon) reported
@virginmedia still happy to take 100% of my money to pay the bill every month tho eh? which is constantly going up! for a sub standard service! not like it is a one off, the loss of service, it has happened a number of times
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Kyle Harbour
(@KyleHarbour4) reported
@virginmedia We have ran every kind of diagnostic we can on the router and still receiving these errors, can you please send me a link so i can speak to an actual agent or dm me so i can give you our number to talk about this? We can't even talk to anyone if we wanted to leave!
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Elaine McGlennon
(@ElaineMcGlennon) reported
@virginmedia Virgin Media can’t help but notice mt internet is down AGAIN!!!!!!!!!! this is really unacceptable. can you please arrange a call back from your customer service team call me i want to raise this as a complaint. i’m cancelling my direct debit until this is sorted
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Zoe Moreton-cox
(@ZoeMCox) reported
@virginmedia the most horrendous customer experience received tonight! Call avoidance at its finest….even your customer relations team got involved! #awfulservice
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Richard Page
(@richardpage) reported
@virginmedia hi, every time I try to use Virgin TV go it tells me I need to register as a new device and the won’t connect as I have reached maximum devices. Edge update has caused the issue - how do I get this reset?
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Rob Piper 🏴
(@piper_ffc91) reported
@virginmedia Nope fully disconnected, was told she would need a new account was put through to the sales team went to give postcode, only to be hung up, piss poor service as shes no longer a customer ive adviced her to go to SKY!!
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Rob Howard
(@robthecult) reported
@virginmedia So sick of losing Internet connection on this premium service
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Katspurl 💕 🏳️🌈
(@katspurl) reported
@virginmedia Yeah I did that and it was displaying this afterwards. It’s sorted it’s self now. Could you spend the money you charge, on detecting the service blips & letting your customers know so when people are working from home they can advise their company & make allowances for it?
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Schmorgs
(@Schmorgster) reported
@virginmedia From experience, it will make no difference. I'm happy to give you more details to investigate why your advisors gave me misleading information, including false discounts to get me signed up to a new homeworks package. Just a very bad experience