Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Orpington come from postal codes BR5 and BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 12/11/2025 19:10

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of Westminster, Islington, Paddington, Southwark, Bromley, Poplar, Orpington, City of London, Camden Town, Newham, Tower Hamlets, Redhill and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCroydon Internet
United KingdomCity of Westminster E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia I’ve hammered my mobile data since the internet has been down it’s costing me a fortune. I’m not even sure that the site will benefit me.

  • dwoodhouse1 Dennis Woodhouse (@dwoodhouse1) reported from Croydon, England

    @virginmedia Also box with broken cabinet surrounded by Virgin media hoarding for a year with graffiti not repaired in front of ravenscroft flats Beulah bill se19

  • dwoodhouse1 Dennis Woodhouse (@dwoodhouse1) reported from Croydon, England

    @virginmedia @libertyglobal why don’t all your roadsidecabinets identify them as Virgin media with a cabinet ID and location postcode written on them and a QR code link /website to report problems with them hardly rocket science mr fries ceo liberty global is it

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia Same message that I always get. “Working to fix the problem” no indication of time. But my neighbours don’t have any issues

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia More than a week and half ago. They said it took 3 working days to deliver that equipment that will fix my internet connection.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia We can’t go for a week without this. Disabled person heavily reliant. Home security compromised. Not acceptable. Nobody else has the problem. This complaint is going to escalate

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia One of your agents said they would send across a WiFi pod (which never happened) and then we were informed that he didn’t have the ability to send them after a further call 1 month later. We were also advised they would send us a hub 4 to try and get rid of the existing hub 3

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia An intermittent problem in the area (we appear to be the only one). It’s not intermittent as it’s not working. It’s beyond a joke now. Costing a fortune in data usage

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia **** knows? Can’t trust any appointments you make anyway... still waiting for her to phone back again 4th time lucky that she won’t cut me off again eh?

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia Over a week to fix it seems ridiculous

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia There are no issues in my area supposedly. So why I’m I told that there are issues when I call. Nobody else around has a problem. My account says everything is working. Who’s telling the truth? Feeling very vulnerable here

  • shortland_jo Jo Shortland (@shortland_jo) reported from Bromley, England

    @virginmedia I have intermittent WiFi issues with my broadband, can’t get anywhere with your website it’s so frustrating

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia No show yesterday over 2 hours lost time today trying to sort out the item which ironically are apart of an agreement with @virginmedia to resolve slow speeds and #badcustomerservice. Looks like you don’t ever listen back to your own training recorded conversations...

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    @virginmedia Just called. Message says there are intermittent problems in the area. Then back to main menu on the phone says “ there are no problems in the area goodbye “. Not impressed

  • Ean_I Ean Irwin (@Ean_I) reported from Sutton at Hone, England

    @virginmedia 2 minutes to go in the Champions League final and everything has gone down! Expected fix time 16:00 tomorrow. Are you serious!

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!

  • derrickca Del 🌈 (@derrickca) reported from Croydon, England

    Now going to look at changing to Sky. Absolutely unacceptable delay by @virginmedia for a week. Trying to work from home. Definitely time to go. We pay a lot of money for a service that we’re not receiving. Don’t use them

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SunShaker Sunshaker 🇬🇧 (@SunShaker) reported

    @virginmedia This is one of the @virginmedia numbers I phoned, 0800 064 3836, this "gentleman", has phoned back twice, me just saying hello, he laughed & put the phone down! @virginmedia you are disgusting!

  • MeganEC99x Megan Connell (@MeganEC99x) reported

    @virginmedia you’ve possibly got the worst customer service I’ve ever dealt with 😡🙄

  • SDimplely Simplely_Dimplely (@SDimplely) reported

    @HelenEmbleton1 @virginmedia your the only one...its always poor

  • TheGenericJessP Jess P (@TheGenericJessP) reported

    @virginmedia Yes and all it does is show an issue, and then sends a signal to my router and the problem still remains. This goes in an endless cycle. Why is everything automated ? I just want the connection I pay for. Really not much to ask

  • Quinnyx1 NQ (@Quinnyx1) reported

    @virginmedia Yeah Says No Known Issues In The Area But When I Run Test Says There Is A Broadband Issue, Just Rang & Been Told Its A Problem In The Area Yet I've Been Having The Same Problems Now For about 2 Weeks?

  • JayWyatt122 Pboro trucker (@JayWyatt122) reported

    @Niki44 Get ready for more disappointment if you’ve switched to @virginmedia Extremely poor service, inconsistent broadband that works if and when it wants to and 3 months of complaints to cancel a service and a bill that increases significantly every year. #vodafoneisthefuture

  • phoenixdebola Phoenix (@phoenixdebola) reported

    @virginmedia I was outdoors with no internet (due to not having a mobile service/data) so only just received notification. This situation is distressing.

  • SunShaker Sunshaker 🇬🇧 (@SunShaker) reported

    @virginmedia This is one of the @virginmedia numbers I phoned, 0800 064 3836, this "gentleman", has phoned back twice, me just saying hello, he laughed & put the phone down! @virginmedia you are disgusting!

  • SunShaker Sunshaker 🇬🇧 (@SunShaker) reported

    @virginmedia I am being harassed by @virginmedia, disgusting company 10 phone calls this morning, DONE 1471, IT WAS A VIRGINMEDIA CALL LINE! I phoned @virginmedia today, to explain/report, they put the phone down on me! phone rang NOW, from virgin, HELLO, laughed, then cut off!

  • katemurpf kate murphy (@katemurpf) reported

    Once again very poor service with @virginmedia . Will not be recommending there services to anyone in there future!