Virgin Media Outage Report in Orpington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Croydon, London, Southwark, City of London, Barking, City of Westminster, Tower Hamlets, Paddington, Newham, Redhill, Mitcham, Welling, Beckenham and Stratford.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Croydon |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Ann Cooper
(@Ann_MadDogLady) reported
from
Bromley, England
@virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia I think someone has made an order in my name and used my contact details, please help ASAP!
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Sofia
(@sofiaalice95) reported
from
Poplar, England
@virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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Helen Connor
(@Hw1Helen) reported
from
Camden Town, England
@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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ToughRecoil
(@ToughRecoil) reported
from
Poplar, England
@chriscb @virginmedia R u from E2? Because mines down too
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Camberwell, England
@virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Vicki Wheatley ⁷
(@vicki_stitcher) reported
from
Crayford, England
@virginmedia please can you sort out the ongoing issue with broadband (no internet). We have not had internet for 3 days! How are people supposed to work from home???!!
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
@virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
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vShowcards.com
(@vshowcards) reported
from
Camberwell, England
@MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!
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Su O'brien
(@suob71) reported
from
Bexleyheath, England
@VIRGINMEDIA NO TV NO BROAD BAND NO ANSWER ON THE PHONE USUAL EXCELLENT SERVICE NOT
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jodie
(@jodie96114296) reported
@virginmedia This was about 2 days ago and all they did was try and put me threw to technical support with no answer
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The Rt Hon. Knight
(@knight247) reported
@virginmedia Yes they are. Hers is IPhone 6s and mine is a 12pro. I have no issue with my phone. Just here.
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Cath
(@cheepie) reported
@virginmedia I think I need a replacement as I have had a couple of issues in the last 6 months
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jodie
(@jodie96114296) reported
@virginmedia Yes but having to be on hold for over 2 hours isn’t good enough is it? I have children. I have to see too and one other time the line did go dead your customer service is disgusting
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jodie
(@jodie96114296) reported
@virginmedia And no I expect someone to contact me as this is an on going issue and isn’t good enough for what I pay I’m seriously considering leaving virgin you are’s so bad
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jodie
(@jodie96114296) reported
@virginmedia Exactly my point disgusting customer service
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Tricia mcgrath gray
(@pm1972) reported
@virginmedia can’t believe I have just been told that I have to put up with having intermittent tv service to the point we can’t watch it anymore as poor picture and sound quality and I can’t get money back as it’s not for 48 hour consent this has been going on since Oct and keep
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ⱠØ₴₮Ø₵₭ Ⱨ₳ⱠⱠ ⱧɆ₦₲Ɇ
(@Lostock_Henge) reported
@virginmedia Sadly had to hang up and go off to work. Its a full time job being the Village #Henge.
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Joe Quigley
(@Joey4815) reported
@virginmedia Hi thanks for reaching out. I had to wait over an hour following a hub 3 factory reset of the router but this is a common issue unfortunately. I had another router which had the same problem and I ended up buying my own and turning it in a modem.
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A Olsen
(@wench141) reported
@virginmedia No, I’ve had to submit a complaint