Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of London, City of Westminster, Croydon, Paddington, Bexleyheath, Greater London, Poplar, Newham, Orpington, Camden Town, Sevenoaks, Swanley and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Andrew Jarman
(@E7Drew) reported
from
Stratford, England
@virginmedia looks like the mail servers down?
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.
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Kosh
(@koshmiah) reported
from
Camberwell, England
@Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
Ffs @Virgin @virginmedia internet been down all day Pay enough for it when is it going to be fixed ?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.
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Gary
(@officialGMT) reported
from
Camden Town, England
Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).
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K'inich Ahau 🍊🍭🚴✊
(@4imix) reported
from
Lambeth, England
@LuckyHeronSay Best have been @Beer52HQ Keeping me supplied with great beer! Worst have been Virgin Media. Appalling service, rubbish customer service
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia why oh why can I never speak to anyone or get the support I need?
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia I’m locked out of my account even though I’m using correct info help
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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StevieB
(@StevieB_1981) reported
@virginmedia what's happening, speeds have been crap for days now whole thing has went down. I'm fed through Glasgow server
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Lolzone126
(@lolzone126) reported
@virginmedia We have done the steps, and we also tried upgrading to hub3 but the website is not working
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TAG
(@Flowing_Seed) reported
@virginmedia Thanks for getting back to me, yes it’s seems to be a more recent issue, it’s been really bad this last week.
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Mica nicols
(@mishanicols) reported
@virginmedia literally get me off this stupid broadband! Refund me for the last few months so I can change in peace because you are FULL OF DOG SHITE AND SO IS YOUR SHITE CONNECTION! It’s the principle, the fact I couldn’t do work at 8pm & now I’m having to work this late! Kmt
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Lynsey
(@lynzhaz) reported
@virginmedia No I haven’t been able to resolve my problem. I am struggling to get through to talk to someone
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R
(@Rdsxsingh) reported
@virginmedia 'Online safety' talks are redundant when your service is so sh!t you can't get online. Your marketing department really set you up with these tag lines! @virginmedia
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Spencer
(@SpencerCoe06) reported
@virginmedia broadband down again. Although no issues reported in the area. Advice is to switch it off and on every time you report a fault, even when you report so many service down faults per week, there is no other solution, ridiculous.
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「Ben Ⓥ」
(@benrobart) reported
The fact that @virginmedia are KNOWN to throttle all traffic except that of a speed test just makes this look even worse - It speaks volumes as to just how poor their "service" is.
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R
(@Rdsxsingh) reported
@virginmedia Suprise me by fixing my sh!tting connection. No internet since Friday. Wtf @virginmedia
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Daria Kwiatkowska
(@DariaKDesign) reported
Cancelling my @virginmedia, I’ve been at it for 2hrs and not even done. It’s robbing me of my precious life dear god someone send help 😩