Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR5 and BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Coldblow, Southwark, Paddington, Islington, Croydon, City of Westminster, City of London, Carshalton, Bromley, Poplar, Orpington, Camden Town, Newham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Coldblow |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Scott Jackson
(@AViTSCJ) reported
from
Gravesend, England
@virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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The Misadventures of Stevie P
(@superpaddiepads) reported
from
Bromley, England
@bywarner @Jenn7_4 @virginmedia Their customer service has always been appalling. Hence why I’ll never use them for anything again.
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia It's still not working
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Jess Gamble
(@_jessgamble) reported
from
Lambeth, England
@virginmedia the service has dropped a few more times since this morning but is currently back on. it has now dropped over 5 times today, and it takes over 15 mins to be connected again
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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M&R
(@MZRAJIB) reported
from
Poplar, England
Just honest advice please never us @virginmedia #virginmediadown 😡😡
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Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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Steven Hunter🏴
(@sculptorini) reported
from
Eltham, England
Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia
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Jay
(@skip_0889) reported
from
Lambeth, England
@virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
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Ridhima Tomar
(@Ridhima88) reported
from
Bromley, England
@virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia Please sort out this issue ASAP!! Time is money 😭😭
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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Ian Edwards
(@iann_edwards) reported
from
Croydon, England
@virginmedia doesn’t let you speak to people that can solve problems..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caitlin
(@CDPeds) reported
@virginmedia Cheers. Already on it, I suspect the coax might be to blame, it's on very tightly/ has seized onto the hub...if it continues to be slow or drop I'll ask billpayer to book an engineer!
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Ann Elliott 💙
(@annelliott2017) reported
@virginmedia It's not at the moment it's constant it's being going on for weeks and particularly every night like clockwork at 1am. The poor service that I pay for is impacting on my ability to work.
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shanny C 🌹
(@_shannonC) reported
@virginmedia no known issues at all. yet as soon as it gets to 9pm the upload speed drops and it is UNUSABLE. download speed was bad all day then better in the evening, but the upload wasn’t even back to normal at 2am so you can’t tell me it’s peak usage time either.
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🇪🇺 David Harman 🐘 :
(@david_harman_uk) reported
@Keelybeans @virginmedia I have 3 supposedly "escalated" complaints, they can't even be bothered to address them. Tip: don't make the mistake I made & accept a "Loyalty Team" special deal, they treat you the same. 1/2
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Carlisletom
(@carlisletom) reported
@virginmedia Broadband still not working, need it as I work from home. Virgin Media: the service gets worse and the prices go up
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Caitlin
(@CDPeds) reported
@virginmedia Hopefully it's quietened down but I logged into the hub and it had been reporting T3 and T6 timeouts. The billpayer is connected in his room by ethernet and hasn't said he had any issues though. Potentially either my cables or yours might need some TLC though!
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kat taylor
(@kattaylor52) reported
@virginmedia please get management to contact me, your customer service is beyond painful. Been trying to talk to someone for 2 days now and just get passed from one department to the next via WhatsApp
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thingymajig blue tick thing bcause i know its me
(@sparry71) reported
@virginmedia #virginmedia #happyplace #virginred I wish could find a woman that goes down as much as you.
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Peter D-D
(@pdonduncan) reported
@virginmedia There is no IF about it. A lack of service that I have paid for is very frustrating and quite frankly unnacceptable. It is dubly frusyrating when I have so far been unable to get VM to take it seriously. Nice words need to turn action.
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Georgina Pooley
(@georgina_pooley) reported
@virginmedia still waiting a call back from virgin media, about the damage caused to my car when they installed my services. Been waiting since December! Poor customer service!