Virgin Media outages and service status in Orpington, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Orpington, including 5 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 30, 10:50 AM GMT+1.
- Internet (46%)
- TV (29%)
- Wi-fi (16%)
- Total Blackout (6%)
- E-mail (3%)
The latest reports from users having issues in Orpington come from postal codes BR6 and BR5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Orpington, England
The most recent Virgin Media outage reports came from the following cities: Newham, Croydon, Barking, Southwark, Bexleyheath, Orpington, Sevenoaks, Welling, Bromley, Poplar, Grays, Dartford, Mitcham, Erith, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 6 hours ago |
|
Newham
|
Internet | 18 hours ago |
|
Croydon
|
Total Blackout | 22 hours ago |
|
Barking
|
Internet | 23 hours ago |
|
Croydon
|
24 hours ago | |
|
Barking
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
19 recent signals
11 recent signals
6 recent signals
3 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Mark Connolly (@macon1375) reported from Crayford, England@virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined
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Stephen Champion (@Champs707007) reported from Bromley, England@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Bernie Biggs (@Biggsy58) reported from Bexleyheath, England@virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.
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Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England@_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.
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Beth (@bethcanadian) reported from Lambeth, England@virginmedia I came home to it working so whatever you did to fix it, thank you!
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..
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#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, EnglandAfter a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia 🙏🏻
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Mark 🏴 (@WhiskyOneIce) reported from Sutton at Hone, England@virginmedia Yes I have chased and chased and spent 4 hours today on WhatsApp, no advise just can't help because I have outstanding bill....no the line isn't active because it was ported over to Community Fibre on 8th July
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Pippa Crowther (@getpipfit) reported from Sutton at Hone, England@virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Poplar, England@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Tim Hyson (@timhyson) reported from Bromley, England@virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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markrmifsud (@markrmifsud) reported@virginmedia Its now showing that it should be fixed at 13:05 today. Fast approaching 2 days of no service
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Rob Dew (@RobDew8) reported@virginmedia My virgin broadband has been down since Sunday 24/05….had engineers booked yesterday and today, but no one turned up ! Apparently this is a wider issue but tbh I have no idea what’s going on.shambolic customer service. Looking to leave them asap
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Scotty 🏴 🇪🇺 🏳️🌈 #YES (@ScottyS396) reported"There's a broadband issue in your area" Aye, no **** @virginmedia. But there was no issues till your engineer turned up at lunchtime and started fiddling with the cabinets! 😩
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Sufyaan (@Scintilla_A7) reported@virginmedia internet been down since yesterday and you’re so incompetent that you can’t fix the WiFi until the 1st of June? This is ridiculous
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺
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Antty (@Antty629802) reported@PeteUK7 @virginmedia That's awful. Whenever you leave they always try and squeeze a bit more cash out. Disgraceful
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Giant Leeds Fan (@GiantLeedsFan) reported@MisfitsWorld20 is it? i'm a virgin media customer , where did you see this mate?
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Rebecca Réva (@AvaniEbony666) reported@virginmedia WHAT HAS HAPPENED TO YOUR BLOODY COMPANY POLICIES AND VALUES?? Or doesn't that Schmitt system no longer concern you that your performances are going down ever so quickly and IM READY to leave WITHOUT PAYING any EXIT FEE
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Mark vix (@Vikk3rs146) reported@virginmedia Leaving because of your ineptitude.. I should take legal action against you for the lack of service you’ve provided causing me and my wife a multitude of hassle cos we work from home .. jokers
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MeeMaaOnAMission (@spirit_evolving) reportedLooks like a lot of people don’t have internet or tv @virginmedia all over the country. 4 the past 2 weeks the service has been diabolical yet @virginmedia have not issued a statement. I’m disabled & kids r gamers so looks like I’m about to switch providers. ANY RECOMMENDATIONS?