Virgin Media outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Orpington, Newham, Croydon, Sevenoaks, Welling, Bexleyheath, Bromley, Poplar, Grays, Barking, Dartford, Mitcham, Erith, and Beckenham.

City	Problem Type	Report Time
Southwark	Internet	2 hours ago
Southwark	E-mail	5 hours ago
Orpington	Internet	5 hours ago
Newham	Wi-fi	17 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 3 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Nick Tippett (@nicktippett) reported 4 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Declan Higgins ☘ (@declan1968) reported 9 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Philip 🦅 (@Phil_Swallow) reported 9 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Claire Champion (@Champion3Claire) reported 10 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 14 minutes ago from Sutton at Hone, England

  @virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 15 minutes ago from Sutton at Hone, England

  @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

• 
  Alex (@ameehan71) reported 22 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Baltazarka (@MiaZagica) reported 25 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Alex (@ameehan71) reported 27 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Jane Common (@JaneCommon) reported 27 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Kim Edwards (@KimEdwards48) reported 29 minutes ago from Stifford, England

  @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

• 
  anne hill (@gorgeousuk) reported 30 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  hippychic (@Keldavey) reported 37 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  anne hill (@gorgeousuk) reported 40 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 41 minutes ago from Sutton at Hone, England

  After a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia 🙏🏻

• 
  Jay Bourley (@drummerJ83) reported 44 minutes ago from Sutton at Hone, England

  @virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.

• 
  Tony Kinson (@mrkinski) reported 49 minutes ago from Bexleyheath, England

  After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

• 
  Mitzy (@mihaialaci) reported 53 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  mark (@PieFaceMark) reported 54 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Whale ™ (@Simon_Whale) reported 7 minutes ago

  @QuickRespoxd @virginmedia @virginmedia I got on the phone for a simple upgrade but your appalling 'service' had just inspired me to leave . Waste of space , ruined a once good company

• 
  Arlington Beech (@Goldeneye007) reported 10 minutes ago

  @PeteUK7 @virginmedia I am sorry for your loss. They are ******* ****.

• 
  F’real (@itstrisha_innit) reported 12 minutes ago

  @JamieGBarry @virginmedia Call them and threaten to leave. The Retention/Sales Team will cut you a deal. But don’t get sucked into taking the VM movie bundle - the movies they offer are crap.

• 
  End Neoliberalism before it ends us! (@union4me) reported 13 minutes ago

  @PeteUK7 @virginmedia Sorry for your loss & I’m not surprised to see Virgin Media are still an awful company to do business with 25 years after I left them due to their terrible customer service. They deserve to be out of business by now…

• 
  Dave (@Kaisah16) reported 16 minutes ago

  @JamieGBarry @virginmedia Cancel. Call retentions a week later. Dont go via live chat. I was offered £2 a month more than I was offered in my account (£34) by Mohammed on live chat., after an arduous conversation. A nice chap from Scotland over the phone gave me it for £28 a month. Done in 2 minutes.

• 
  bryan hawksworth (@HawksworthB) reported 17 minutes ago

  @JamieGBarry @virginmedia Becoming common throughout... About a year ago Sky did exactly the same to me, Loyal Gold, Platinum, Diamond (All that S**t) member for over 35yrs.. Price increase from around £100 to £153 in about 3mths.. Plus reduced service.. It's all a load of Bulls**t greed.

• 
  Robert Joesbury (@RobertJoesbury) reported 17 minutes ago

  @virginmedia my internet is down, any chance of an update please?

• 
  Pam (@pam_flyers) reported 18 minutes ago

  @virginmedia what is wrong with the tv service in the KY6 2BT area? When will it be fixed?

• 
  Old Motherduck (@Old_Motherduck) reported 19 minutes ago

  @virginmedia @PeteUK7 that's terrible from Virgin Media look after your past and present customers

• 
  Old Motherduck (@Old_Motherduck) reported 20 minutes ago

  @virginmedia @JamieGBarry maybe you should make that clear from the beginning and treat loyal customers as first time customers