Virgin Media outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Mitcham, Southwark, Newham, Poplar, Bexleyheath, Beckenham, Sevenoaks, Welling, Bromley, Orpington, Barking, Caterham, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Croydon	Wi-fi	15 hours ago
Croydon	Total Blackout	18 hours ago
Mitcham	TV	19 hours ago
Croydon	Internet	21 hours ago
Southwark	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Nick Tippett (@nicktippett) reported 5 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 7 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  anne hill (@gorgeousuk) reported 9 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Baz, Wacky worm! (@mobiusb2) reported 9 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 12 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 17 minutes ago from Sutton at Hone, England

  @virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 20 minutes ago from Sutton at Hone, England

  @virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working

• 
  Jane Common (@JaneCommon) reported 23 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Ranjan Mallya (@RanjanMallya) reported 38 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 39 minutes ago from Sutton at Hone, England

  Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?

• 
  Baltazarka (@MiaZagica) reported 39 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  travelling Adam (@TravellingAdam) reported 41 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  anne hill (@gorgeousuk) reported 42 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Philip 🦅 (@Phil_Swallow) reported 46 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 46 minutes ago from Sutton at Hone, England

  @virginmedia No as I look after an elderly lady with parkinsons on Thursdays which means she doesn't get to get out of the house if I don't see her. So it's booked in for Friday. What help doninhave till then? Or reimbursement? I'm free every day after 3pm & I'm free Tuesday all day

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 50 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 52 minutes ago from Sutton at Hone, England

  @MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia

• 
  Declan Higgins ☘ (@declan1968) reported 52 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Khaled Miah (@Khaled_Miah1) reported 54 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Philip 🦅 (@Phil_Swallow) reported 56 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deano (@deanspread) reported 5 minutes ago

  @virginmedia Well I’m at work now but it was working then going off for a couple minutes then back on all day. Then about 9pm went off for 20 mins then back on. Went on your page to check the service and it was saying nothing was wrong.

• 
  Ian Scott (@IanScott_01) reported 6 minutes ago

  @virginmedia I have emailed the ResolutionsTeam this morning regarding an ongoing issue. Does this email get monitored and can I expect a call back from them?

• 
  entrustTMF (@entrustTMF) reported 7 minutes ago

  @RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)😢 Sadly, I've only just renewed my contract... Thanks for the suggestions👍

• 
  John M (@john1mccarthy) reported 11 minutes ago

  @virginmedia surprise surprise, I had no phone call back today when I was promised one by Jenny (if that was even her real name) this is the second time this has happened and your telling me that I'm being dealt with by your senior customer care team! What a joke

• 
  entrustTMF (@entrustTMF) reported 17 minutes ago

  On day 8 with no broadband from @virginmedia the engineer has finally fixed it INFURIATINGLY he informed me that the service was shut off at the cabinet due to "noise" from the property that was affecting other users back on 21/4! Said he was astonished I hadn't been informed🤬

• 
  Cindy Young 🦩🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻 (@cindydoll65) reported 17 minutes ago

  @virginmedia can someone please help my mother has a problem with her TiVo box - tried ringing keep getting cut off she’s been without this now since Monday #virgin #Tivohelp

• 
  Sarah (@nameHarryPalmer) reported 18 minutes ago

  @entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?

• 
  john o shea (@osheaj77) reported 18 minutes ago

  @ThomNolan Virgin media is gone to ****, they used to have every single game now they just have left over scraps , im definitely ditching virgin media and getting a streaming box

• 
  Asa McGrath (@amcgrath1uk) reported 19 minutes ago

  Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

• 
  ben (@bfoel89) reported 21 minutes ago

  @virginmedia is stream services down again ?