Virgin Media Outage Report in Orpington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Islington, City of Westminster, City of London, Southwark, Paddington, Bexleyheath, Greater London, Poplar, Newham, Orpington, Camden Town, Sevenoaks and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
TV | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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Stacey
(@acartoonheart) reported
from
Camberwell, England
Working from home is super fun when Virgin Media’s internet in south east London goes down completely for the entire morning and you have to use the hotspot on your phone to try and get any work done 😬
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia There is no current estimate. Still without internet. How can I cancel the service?
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009165729. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 17/07/2021 20:00:00
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nothing other than to telephone again. We do now have an appointment so we will see if it gets fixed. Two of us working from home in zoom-heavy roles has been very difficult. And the only action we have got has been via ombudsman not your customer services.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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Gianluigi Donato
(@johndonato84) reported
from
Poplar, England
@virginmedia Still shocking, just managed to speak to someone and I have to wait 10 days for a deadlock letter, but again no a single resolution upon my complaints! Fraudulent sales is very bad! Very upset! I’m sorry but this has been the worse customer service ever!
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EbonyGoddess40
(@monique86237847) reported
from
Lambeth, England
@virginmedia when they gonna fix the internet 4th time now no service and this time longer than 1 day I chose Virgin media for download speed but may go back to Sky less issues
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Stacey
(@acartoonheart) reported
from
Camberwell, England
Every time Virgin Media says they are near fixing our internet outage, they push the fix time back another 12 hours 😩
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia do you think you could actually repair the broadband and TV fault in the BR2 area? It’s been off for nearly 24 hours now and the fix estimate keeps getting put back. I might hold off the my next direct debit….sound fair?
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Stacey
(@acartoonheart) reported
from
Camberwell, England
@virginmedia The update just says there is an outage in the area and that there won’t be a fix until tomorrow morning? That surely can’t be right?? I’m having to waste all my phone data just so I can do my job 😭
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Laura Hendry
(@lghendry) reported
from
Camberwell, England
@virginmedia It’s still down.. when is this going to be fixed? Been over 24 hours now!
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Steve Race
(@steve_race) reported
from
Islington, England
@virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
.@virginmedia two days without internet and tv, could indicate what's the process to cancel the service?.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TSM Dunc
(@followdunc) reported
@westgdh @virginmedia Is your discord still down?
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Friendly neighbourhood nuisance, Ryan!
(@ThatNobodyRyan) reported
@GayNightStand Nah Virgin Media are absolute DOG ****. Remember last year when someone cut through their fibre optic wires and they said it'll be fixed by 5pm the same day and it took an entire weekend? They kept lying at when it was being fixed and I nearly missed a deadline.
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elliot
(@eluude) reported
take the piss was having skype with missus and virgin media went down
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elle
(@elleIouise) reported
@deadweightttt same!! i get no connection in my bedroom despite the router being in the door next to me & now virgin media’s gone down for literally everyone 🙃 honestly the worst internet providers
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Paul
(@Paul23985759) reported
@virginmedia Still not good. How do I get this looked at if I can’t call you? Your troubleshooting ends at reset the router, which I’ve done, still an unreliable signal. This isn’t what I paid for!
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Laura
(@murrinholi) reported
@virginmedia I am disabled &for the 14th night in a row I am unable to use my WiFi to control my heating/other smart home devices I NEED. I've also lost thousands of pounds of work in Canada because I could not attend a meeting nor deliver a report BC my WiFi out AGAIN. HELP ME🙏
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cory (16-15)
(@KyIianLottin) reported
@deIaney07 @virginmedia nope, rarely does these days, been going down every hour or so all day
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Wayne 😷🇹🇹🏴
(@WaynesWorld_20) reported
@fn_geo @virginmedia It’s already back. It goes down intermittently. Sometimes 5 minutes. Sometimes hours.
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HIGHGROUND KING
(@Xtincsfn) reported
virgin media is so **** whys everything so slow??
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ashton
(@jeIIycups) reported
@virginmedia are we seriously going to have a problem virgin media fix ur ****** *** wifi i want you in a DITCH you little scammer i am not paying 50 a month WITTH RISING COSTS FOR YOUR PATHETTIC CONNECTION THAT GOES OFF EVERY 2 HOURS I WILL CANCEL UR SERVICE DUDE THIS ISNT FUN