Virgin Media outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Welling, Bexleyheath, Bromley, Poplar, Newham, Grays, Barking, Dartford, Mitcham, Orpington, Erith, Sevenoaks, and Beckenham.

City	Problem Type	Report Time
Southwark	Internet	9 hours ago
Southwark	Internet	14 hours ago
Croydon	Wi-fi	14 hours ago
Croydon	Total Blackout	14 hours ago
Croydon	Total Blackout	16 hours ago
Croydon	Wi-fi	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Baz, Wacky worm! (@mobiusb2) reported 1 minute ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Michael James Weaver (@Weaverfooty14) reported 4 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Will Jennings (@willjennings80) reported 11 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 12 minutes ago from Sutton at Hone, England

  @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

• 
  Nigel Ellway (@Nigelellway) reported 13 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Simon Groutage (@myball123) reported 21 minutes ago from Bexleyheath, England

  @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

• 
  Philip 🦅 (@Phil_Swallow) reported 23 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  hippychic (@Keldavey) reported 24 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Philip 🦅 (@Phil_Swallow) reported 26 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 30 minutes ago from Sutton at Hone, England

  Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?

• 
  mark (@PieFaceMark) reported 39 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Befitat50 (@befitat50) reported 39 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  radz (@rtkosha) reported 39 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Mark (@markrhorney) reported 39 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Claire Champion (@Champion3Claire) reported 41 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 47 minutes ago from Sutton at Hone, England

  @virginmedia 1/ I've been without internet access since last night. I called this morning at 830 and did reset as told, didn't work so was told it'd be passed on to network engineers and they'd get back to me if it didn't come back on within the hour.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 52 minutes ago from Sutton at Hone, England

  @virginmedia 4/ I work from home so asked what can I do in the meantime? No help given. I asked to speak to a supervisor. Waited 15 mins to speak to Supervisor ( 45 mins total already spent on phone)..

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 54 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Pippa Crowther (@getpipfit) reported 57 minutes ago from Sutton at Hone, England

  @virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE

• 
  Andrew Battle (@andy_s_battle) reported 60 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh (@Joshhhhh____) reported 7 minutes ago

  Thanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 8 minutes ago

  What rude people they are @virginmedia Was on the phone, finally someone will collect the old modem. However, I will be cancelling my tv and landline services. Will keep VM broadband until such time as I can source a suitable alternative. Disconnection fee to pay.

• 
  Tracey Russell (@TraceyR16154277) reported 9 minutes ago

  @rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.

• 
  Karl 🇬🇧🏳️‍🌈✡️ (@KarlCampbe11) reported 9 minutes ago

  My @virginmedia internet is off. Message from virgin media… Our broadband is down at the moment. To find out more log onto our website for service updates. Can anyone see the issue with this message?

• 
  Time for change (@theRealNickle) reported 15 minutes ago

  .@virginmedia made multiple phone call to report issues. Promises made, problems not resolved. Fortunately, contract is up soon.

• 
  Lennox Richardson (@lennyrfc) reported 19 minutes ago

  @virginmedia Still got the crackling on my home phone line, despite doing all the ‘self help’ measures so what’s your advice?

• 
  Dave. (@Notonyournell10) reported 22 minutes ago

  @virginmedia Appt booked for between 8 and 12 today, phoned you at 12, took 25 minutes to speak to someone, was told engineer would call me with a time within the hour, still heard nothing. Shambolic customer service.

• 
  Shaun (@shauny67) reported 22 minutes ago

  @virginmedia Nothing I am a network engineer so I understand networks & often comment to help others

• 
  Vicky Leigh (@vickiferris) reported 30 minutes ago

  Try to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia

• 
  Vicky Leigh (@vickiferris) reported 30 minutes ago

  Go back to customer services and also for a call - i spent an hour on tuesday on the phone so would appreciate them calling me as they are the inconsistent party who change their story every time I speak to them. (7) @virginmedia