Virgin Media Outage Report in Orpington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, City of London, Croydon, Paddington, Newham, Southwark, Camden Town, City of Westminster, Bromley, Redhill, Longfield, Islington, Godstone and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Poplar |
Wi-fi | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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Ella Darlington
(@BellaBtweets) reported
from
Croydon, England
@virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Gary McAllister
(@GaryMcAllister) reported
from
Bromley, England
@virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩
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Daniel W
(@damawa42) reported
from
Camden Town, England
@Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)
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Simon Bostic
(@lifesmarrow) reported
from
Lambeth, England
@virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown
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Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
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BANNERWORX
(@BANNERWORX) reported
from
Croydon, England
@virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Not working
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
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Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@virginmedia your service is beyond a joke. WiFi doesn’t even reach the garden or the 1st floor. Can’t wait to cancel this shit joke of a service.
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
**** Virgin Media, ruined my film
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
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J
(@Jay_Hul) reported
from
Crayford, England
@AJB1976 @SartorialThug @virginmedia The TiVo box is piss poor for WiFi. I bought my own router and access points and I’ve just renewed. Never had an issue with them and no way do I want BT again
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
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Stephen
(@StevieDawson) reported
from
Camden Town, England
@showbizroyalty @virginmedia Back in your box you. Unless you can fix my telly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Dwyer
(@dannydwye_r) reported
@virginmedia is there any way to speak to customer service given your customer service line is closed? And your online support team is offline?
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James Parkinson
(@jmzparky) reported
@virginmedia Herein lies the issue! - can't you see that the irony of me making an initial complaint about security getting in the way of providing good customer service - and you replying with that tweet!?
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Ben Challis
(@Sirbenchallis) reported
@virginmedia I think we have very different approaches to 'customer service'. But one question - can you direct me to where the addresses are on the website? I had to use google. Are there any other numbers without the long delay?
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Phil clement
(@psclement) reported
@virginmedia Yep apparently none, every time I ring support I’m told there is in fact an issue that’s being worked on. So I assume it the same this time.
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Billy Lenihan
(@billy406) reported
@virginmedia That’s there’s an issue being worked on by engineers but the estimated fix date is next week. Even though the first person said there was no faults. And no compensation available for the inconvenience
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joannamay
(@JoTownsend77) reported
@virginmedia having awful issues with my broadband can anyone help? I’ve tried all online help and just been cut off on the phone
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Laura Smith
(@MissLauraJSmith) reported
Having swapped broadband provider, I'd hoped to get away from de-camping from office to lounge (where router is) @virginmedia for video calls. When will the nec. roadworks be completed; a splitter was used to my property Dec 2020 and I am still waiting. Help desk couldn't advise.
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Paula
(@paulafraser13) reported
@virginmedia Just to let you kn8w that I have just tried calling customer service and was immediately cut off. Why should I pay for such rubbish service
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Xav
(@xavxavav) reported
@virginmedia can someone PLEASE get in touch with me about my terribly unreliable wifi?! It's been a week and the text service doesn't work, your phone lines are down. I pay too much for fast wifi if I can't use it and will cancel my service. #virginmediaisunreliable #virginmedia
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Tracy Payne
(@justtracy) reported
@virginmedia I'm trying to contact you regarding a problem with my V6 and TiVo boxes but the 150 phone number doesn't seem to be working. Please advise.