Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR5 and BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 12/13/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Paddington, Croydon, Southwark, City of London, Carshalton, Islington, Bromley, Poplar, Orpington, Camden Town, Newham, Tower Hamlets and Redhill.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • gareth_keen_80 Gareth Keen (@gareth_keen_80) reported from Bexleyheath, England

    @virginmedia @grimegran Would be great if your service could stay connected, drops out numerous times every day

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    @virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

  • walshChanny Channy (@walshChanny) reported from London, England

    @virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @virginmedia This was the message at 3.30 I will not be at my desk in a few minutes, do not worry I will pick this up once I am back at my desk, appreciate your patience. At 7.30 say wow long break. And you reply with the standard due to c19 blah blah then back to square one stupid questions

  • StephenHance1 Stephen Hance (@StephenHance1) reported from Lambeth, England

    @virginmedia we have been waiting for an engineer to fix broadband all week. Texted you, used online chat, no replies. Please get in touch.

  • Timnaik Tim Naik (@Timnaik) reported from Camberwell, England

    @virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • Vintage_gent22 Tariq Khan (@Vintage_gent22) reported from Poplar, England

    @HugoBaritone @virginmedia You should be able to get money back as they should be providing a good service, I have worked in this sector before

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    No access to the Internet @virginmedia anyone else having problems

  • lukebaileyphoto Luke Bailey (@lukebaileyphoto) reported from Lambeth, England

    @virginmedia Persistent network issues continue to hinder the ability to work from home. I endeavoured to check the service page but it itself would not load so I’m guessing there’s an issue somewhere. Issues include long dropouts and high response times. #networkengineer

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @pm1972 @virginmedia I feel your pain so far I’ve waited 3 days just to reset a password to read my mobile bill which I’m being charged for and not having any signal to text or call.😡🤬🤯

  • joana_ferreira1 Joana (@joana_ferreira1) reported from Sutton at Hone, England

    @virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet

  • maffff Matheus na Casa (@maffff) reported from Lambeth, England

    @ayyreus @JayyyLFC_ @AllOutTHFC Virgin media just gone down for me...

  • sarahlockett Sarah Lockett (@sarahlockett) reported from Camden Town, England

    @VirginMember @virginmedia @AmazonPrime No problem. I can’t figure out how to do it on the website. Help please!

  • richardjportman Richard Portman (@richardjportman) reported from Eltham, England

    Damn it. My @virginmedia broadband connection has seemingly been put on furlough. (Difference being, I’m paying 100% for it).

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jamieallen1983 JayBob2204 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jamieallen1983) reported

    @virginhelp virgin media broadband is down AGAIN. I've messaged @virginmedia but their customer service is hopeless, I'd be as well sending smoke signals to them!!

  • TheExploited0ne Dean01966 (@TheExploited0ne) reported

    @virginmedia It's also down for me yet again, price increase and even poorer service from virgin

  • salbre81 Sally (@salbre81) reported

    And we are down again #virginmedia

  • WolfOf15 The Wolf (@WolfOf15) reported

    @virginmedia Down again. What a joke

  • cath_walker Cath Walker (@cath_walker) reported

    @virginmedia My Virgin internet is down for some websites (Twitter (I'm now on my phone hot spot), Quickbooks being the two that I have noticed) but working for others (Gmail). So, everything is not fixed!

  • hirenp92 Hiren Patel (@hirenp92) reported

    @virginmedia Bruv, sort it out, Internet down in NN3.

  • aussierunning Andrew (@aussierunning) reported

    @meldh @virginmedia Connect over a VPN and it works. Definitely DNS and routing issues…

  • HikoranSam Hikoran (Sam) (@HikoranSam) reported

    I don't know why on earth any of us pay @virginmedia. Their service is absolutely dreadful. I've had more outages in the last 2 years, than I've had 15+ years with others. Where's my loss of earnings as I work from home??? Dogshit. Won't renew it.

  • funnell_elaine elaine funnell 💙 (@funnell_elaine) reported

    @virginmedia @virginmedia seems to have gone down again and not able to get on to your website to check

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported

    @virginmedia It’s down again here in tw9