Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 11/17/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, London, City of Westminster, Southwark, Croydon, Redhill, Paddington, City of London, Islington, Bromley, Newham, Tower Hamlets, Poplar, Shoreham and Greater London.

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City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @virginmedia NW1 7PX broadband network is down

  • ryanAHjones Ryan Jones (@ryanAHjones) reported from Islington, England

    @virginmedia sort your ******* shit WiFi out

  • BANNERWORX BANNERWORX (@BANNERWORX) reported from Croydon, England

    @virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    @virginmedia Let’s see if you can keepie uppie the signal to your customers

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage

  • Neilwigg Neil Wigglesworth (@Neilwigg) reported from Bromley, England

    @virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)

  • GeorgeBullen95 George Bullen (@GeorgeBullen95) reported from Bromley, England

    Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)

  • davidwaddelluk David Waddell (@davidwaddelluk) reported from Camden Town, England

    Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom

  • LinvellT linvell taylor (@LinvellT) reported from Sutton at Hone, England

    @virginmedia Not working

  • BellaBtweets Ella Darlington (@BellaBtweets) reported from Croydon, England

    @virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Bromley, England

    @virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.

  • Jay_Hul J (@Jay_Hul) reported from Crayford, England

    @AJB1976 @SartorialThug @virginmedia The TiVo box is piss poor for WiFi. I bought my own router and access points and I’ve just renewed. Never had an issue with them and no way do I want BT again

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.

  • HarryGillmore Harry Gillmore (@HarryGillmore) reported from London, England

    Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!

  • cpfctom99 Tom Curtis (@cpfctom99) reported from Sutton at Hone, England

    **** Virgin Media, ruined my film

  • lifesmarrow Simon Bostic (@lifesmarrow) reported from Lambeth, England

    @virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FranCarnell Fran Carnell (@FranCarnell) reported

    @virginmedia Thanks for that but your autocomp doesn't apply because I've only lost TV service (for 10 days and counting). Are you a bot or a human?

  • patricksocks77 Dean Young (@patricksocks77) reported

    Not very happy,just spent half an hour waiting to get through to @virginmedia to report an issue,got through to customer service only to get cut off on 2 occasions,followed all the online instructions to no avail,I just need to speak to someone to report the problem

  • JcukSarita Sarah (@JcukSarita) reported

    @virginmedia 2/2 However because of continuous bad experiences prior I do not wish to continue with Virgin Media and will continue to move over to the new provider. All I hope is that the powers at be take note and seriously improve their Customer service call centres. Thanks for your time

  • Natesmumjen Jenny Glass (@Natesmumjen) reported

    @virginmedia our on demand doesn’t seem to work. Select a film or programme and just get black screen. No issue on service status. Is it just us?

  • StevenOgilvie92 Steven Ogz (@StevenOgilvie92) reported

    @virginmedia my wifi has been down since 9pm last night, checked connections to hub and rebooted several times but nothing. Is there a problem in the Edinburgh Leith area?

  • radikalrak radikalrak (@radikalrak) reported

    @virginmedia Apart from twitter how else do we contact you as no one is there for a phone. I am beyond frustrated by this. I am happy to DM the contact details so that someone can call. Just saying its a complex issue does not cut it anymore. When will my connection be back?

  • JcukSarita Sarah (@JcukSarita) reported

    @virginmedia However because of continuous bad experiences prior I do not wish to continue with Virgin Media and will continue to move over to the new provider. All I hope is that the powers at be take note and seriously improve their Customer service call centres.

  • josephineinnit Jo (@josephineinnit) reported

    @LauryJadee @virginmedia You can cancel when they raise their prices.

  • HoggieDIT James Hogarth (@HoggieDIT) reported

    @virginmedia I’ve not taken out the box yet but you know what I’d like to just cancel and have the box sent back. Your website keeps crashing , there’s no live chat and I don’t want to be locked in with a company that offers that level of service so who do I talk to

  • jdms999 david senior (@jdms999) reported

    @virginmedia For existing tickets you should provide contact numbers - yous should fix the issues when you say and lets not forget Virgin Media broke the service when correcting the address on my account a simple administrative exercise. Could your service be any worse!!!!!!!