Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Croydon, Paddington, Carshalton, Southwark, Mitcham, Camden Town, Newham, Islington, City of London, Coulsdon, Poplar, Gravesend and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Total Blackout | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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Brenda Franco
(@joybrenda) reported
from
Stratford, England
@virginmedia , how can some One be removed from your mailing list, as they keep getting mail shots, but have no wish to be a virgin cus tomer, and find these letters irritating. Thanking you In anticipation of your help in this matter.
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Dean Pallant
(@Dean_Pallant) reported
from
Lambeth, England
@ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia Not only do I have TV issues also my internet keeps dropping out! And yes re booting it does sort it out but rather annoying clambering behind the TV all the time 🤬
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Sue Gower MBE
(@SueGMBE) reported
from
Crayford, England
@NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...
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dmxcrew
(@dmxcrew) reported
from
Camberwell, England
@virginmedia Engineer noted it last month when he fixed telephone line. It has become worse overnight, probably hit by a car. Have reported via virgin media online complaint also.
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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Brian
(@BrianBr48598668) reported
from
Camberwell, England
Virgin media are so shit
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Cameron Falconer
(@cameronfalconer) reported
from
Lambeth, England
@virginmedia Our internet isn’t working and there is indeed a service issue in Brixton. Thanks for ruining NYE, Virgin!
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Steve Farrell
(@stevefarrell16) reported
from
Poplar, England
Hi @virginmedia - your team turned up on Monday, couldn’t do the job so said they would be back today; 2pm and still no sign having been promised “we’ll be done by 3”. Really unacceptable & no help.
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Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carlene 💙
(@CarleneBaines) reported
@virginmedia If only I was able to speak to the technical team instead of customer care who are incapable of understanding the issue or even caring about the consequences instead advising they will send a letter to reach a resolution! Utterly ridiculous & unacceptable
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Laura
(@LBDPhotos) reported
@virginmedia Yes I have tried this, but it keeps on disconnecting when there is no issues in our area. We have got an engineer coming out this week so hopefully they are able to fix the issue!
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Carlene 💙
(@CarleneBaines) reported
@virginmedia The landline issue was reported yesterday with you only planning to come out on Thursday 😡 I can confirm I will not be contacting O2 for PAC code as he does not, never had O2 account & PAC code to initially port to O2 was stopped hence ‘retrieving’ the original number back
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Cheryl Munoz
(@munoz_cheryl) reported
@MartinSLewis has anyone else been in contact regarding @virginmedia my 18 month contract of £56 a month is now £112 as my discount on services was only on for 12 months yet I wasn’t told. I can’t change or cancel my package without entering a new contract which is much more £££
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Carlene 💙
(@CarleneBaines) reported
@virginmedia An absolute disgraceful service 😡 you have mis-sold an 81yr an O2 mobile contract which was escalated & resolved yet 4wks later his number had been deactivated only to be told it’s been moved to O2 without his consent. Rude, incompetent staff unable to sort
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DazMcT
(@Darenhotspur) reported
@virginmedia It was a known issue that was fixed and lo and behold I've lost service for the 3rd time since then all known issues I have had enough of this piss poor service
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Abigail Flint
(@AbiMFlint) reported
@virginmedia Currently cannot get my phone to connect to 4G. I had to reset my network options on my phone last night due to an issue connecting with my hub 5 via WiFi. Is there a way to check if their is a problem with my network/SIM?
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Scott Burrows
(@Goose15_) reported
@virginmedia I've only been a new customer for less than 2 months and i am disgusted with your services. I've been trying to register for a myvirgin account and get no where. Everytime I get in touch they say that IT need to handle it but they never do. I want this sorted now!
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R
(@richardintheuk) reported
@virginmedia Just to let you know that I just had a hoax call from ‘Steve’ in India, saying he was calling from Virgin Media and wanted to help me with the problems on my internet line. The number he used was 01294 449902.
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Lucy Edwards
(@lucyyedwardss) reported
@virginmedia I waited up to 2hrs in a chat yesterday, left a message on the community forum and have tried to get through on the phone yesterday and this morning and had no response on anything I tried. Is anyone able to help please? 2/2