Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, Newham, Orpington, City of London, Paddington, Redhill, Bromley, City of Westminster, Bexleyheath, Camden Town, Mitcham, Gravesend and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Southwark |
Internet | |
| London |
Internet | |
| London |
TV | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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dmxcrew
(@dmxcrew) reported
from
Islington, England
@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)
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Lauren Payne
(@laurenbubs51) reported
from
Bromley, England
@virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.
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Sumaya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.
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VenusEnvi
(@VenusEnvi) reported
from
Grays, England
@virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!
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Yasir (￣(工)￣) Khan
(@yas326) reported
from
Sutton at Hone, England
@virginmedia It just says, it looks like you are having trouble connecting
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Jenny
(@jjrob1312) reported
from
Bromley, England
@virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia But the service page is saying there isn’t an issue - so how does that help?
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MrChips
(@MrChips2000) reported
from
Grays, England
@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
@virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .
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Chloe
(@chloehester) reported
from
Islington, England
@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
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Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
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therealdealpodcast
(@realdealpod) reported
from
Lambeth, England
@virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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David Carpenter
(@dizzleeducation) reported
from
Bexleyheath, England
@GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steph
(@Steph66278486) reported
@NikolettaRacz20 @virginmedia @YodelOnline THIS IS AWFUL! #Disgusting #virginmedia is the worst
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Dr Elizabeth Rickett
(@Lizrickett) reported
@virginmedia my internet isn’t working - your agent agrees and says it needs an engineer but they can’t order one because the system resets every 24 hours. I’m paying for a service that doesn’t work - why can’t I get an engineer!!!
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Alfred Moore
(@AlfMoore) reported
Wow! I've been trying to cancel my @virginmedia Broadband for four days now. End of contract, price going from £38 to £77 pm, decided to leave. Simple, right? Wrong. They keep kicking me back to the start of the auto system. Won't let me leave. The worst.
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Rob Howard
(@robthecult) reported
@virginmedia No, but as you can tell from screenshots there us an issue? Working from home and having to use my mobile data
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Rupert Tebb 🏳️🌈 🏳️⚧️
(@rupert_tebb) reported
Hi @virginmedia I'm being charged for the non-return of some equipment I've returned. Can you help sort this out?
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citizenA
(@citizen40352359) reported
@SocialSunman @virginmedia same series of problems in my neigbourhood as well @virginmedia
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Managed IoT
(@managediot) reported
@virginmedia 18 hours of less than modem speed from 0.4mbps to 15mbps Not 350mbps. Service status STILL says no issues… will this be resolved even if never explained…
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Joe Healy
(@joehealy1971) reported
@virginmedia Broadband went down 10 mins ago in CR8 5 area, service status showing no issues.
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Adam Sunman
(@SocialSunman) reported
@virginmedia yes - and repeatedly getting to a team who do a router reset with me for an hour, and then tell me there's an issue in the area (both mysteriously didn't refresh before giving router reset instructions) and to wait 24hrs.
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MegaSting1981
(@MegaSting1981) reported
@Kegmanplays @virginmedia Having to phone Virgin is definitely one of the seven circles of hell. One of the poorest customer service experiences you can get.