Virgin Media Outage Report in Orpington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Swanley, Mitcham, City of Westminster, City of London, Stepney, Bromley, Croydon, Beckenham, Bexleyheath, Camden Town, Poplar, Paddington and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Total Blackout | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| Swanley |
TV | |
| Mitcham |
TV | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
-
James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia Just check area 22 for problems, please.
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
-
James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
-
philip gibson
(@nisbig10) reported
from
Sutton at Hone, England
@virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy
-
mrsbobie
(@lynners2) reported
from
Camden Town, England
@Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
-
Jill Stanford
(@JillStanford7) reported
from
Lambeth, England
@virginmedia The fee is to change my husbands name (which actually has wrong initials) to mine as I have always paid for it and dealt with it. You also want to close down account and start another with new direct debits!!
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
-
Leigh Van Bryan
(@LeighBryan) reported
from
Camden Town, England
@KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video
-
steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
-
Gary Brian Smith
(@MrGarySmith) reported
from
City of London, England
F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
-
steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
John Spencer
(@JohnSpencerTV) reported
phone rang off while I was busy, was it sis, did ring back, ugh, it was the dreaded virgin media retention guy again, put phone down, unplugged. Feels like a verbally abusive marriage. 1st they ignore requests, 2nd they try cash. They just won't accept leave means leave.
-
Jon Chow
(@Jchownerd) reported
@Neeki871 @virginmedia Try being on the phone for them for 3 to 4 hours being passed around just to cancel only for them to give up and hang up on you 💀
-
Ben Leggett
(@BenjaminLegget3) reported
@virginmedia Hey I've literally been trying to speak to someone for months, you are still sending me bills despite me leaving Virgin - your live chat and phone support just say you're in a queue for hours without answer?
-
Jeanette Watson
(@addpairofhands) reported
@virginmedia Yes! I've checked when I can get on. I keep on checking, there are no issues. I'm having to reboot my hub every morning and that only works for a time. There's nothing on your site that can help, that's why I need to speak to someone!
-
Jock
(@jimmyo9677) reported
@virginmedia what is wrong with your tv go app not working and there are no faults in my area
-
Neeki87
(@Neeki871) reported
@virginmedia I have tried all of these avenues and non of them. I can get the support I need this is absolutely ridiculous. I have I've waited almost 4hours on hold to speak to somebody and each time the phone gets cut off. Its so frustrated 😡. The problem still hasn't been resolved..
-
marie
(@gillyn4) reported
@virginmedia Going round in circles and getting no where! I'm expected to be another 16 days without a landline after 5 days last week! I need a phone as a carer for a disabled person. 30th before anyone can come is shocking customer service. 😡
-
Wakar
(@warif01) reported
@virginmedia Tried the text service and nothing resolved again
-
8PercentAndroid
(@8percentAndroid) reported
@virginmedia Well it took 5 hours for someone to answer over text and they then didn't really help and left for the day. So I'm back in the q. Pretty poor
-
jack arazi
(@jarazi) reported
@virginmedia So you kept me on the phone to chat with you for 30 minutes to tell me to call the main customer help desk ? And you think we didn't do 2/3 times a day waiting for 45 min to 1.30 h ? I want to know how how is this business allowed to operate .. how ?