Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 02/14/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Southwark, City of Westminster, Paddington, Islington, Camden Town, Croydon, Newham, Orpington, Poplar, Streatham, Barking, Welling and Greater London.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • SueGMBE Sue Gower MBE (@SueGMBE) reported from Crayford, England

    @NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...

  • Nuovovino John warr (@Nuovovino) reported from Sutton at Hone, England

    @VirginMediaNews @virginmedia 4th day without internet/TV/Phone it’s taking this long because there was never a plan B. Stop lying about how long this problem will take to fix, and make sure you have a hefty compensation package.

  • Patrick60425645 Patrick Barrett (@Patrick60425645) reported from London, England

    @virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    @virginmedia Thanks but from what I read on social media yesterday, we were not the only ones using Virgin Media having problems and sure we do not all live in Welling! Will see what happens next time we try to watch #EFL footie on the red button. But thanks for the acknowledgement

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    @MillwallDolbs2 @virginmedia @SkyFootball Agreed. It was absokutely awful. I ended up turning the sound off but the stuttering picture made me feel queezy. Not happy

  • chrisTstraker Chris Straker (@chrisTstraker) reported from Sutton at Hone, England

    @virginmedia a still waiting for TV & broadband to come back into service !! Any ideas, other than the 4pm, that I’ve been told for last two days 😱

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • TobyFox92307507 Toby Fox (@TobyFox92307507) reported from Sutton at Hone, England

    @andymatthews @virginmedia Cheers Andy. Signed with BT - decent price and - get this - people on the phone who are polite, try to help and are effective - deal done in a single phone call. It's like the future!

  • chrisTstraker Chris Straker (@chrisTstraker) reported from Sutton at Hone, England

    @virginmedia Service just resumed 😓

  • dmxcrew dmxcrew (@dmxcrew) reported from Camberwell, England

    @virginmedia Engineer noted it last month when he fixed telephone line. It has become worse overnight, probably hit by a car. Have reported via virgin media online complaint also.

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia Just want the service m paying for it’s been going on to long.... East London

  • davidgberry David Berry (@davidgberry) reported from Bexleyheath, England

    Round my parents, @virginmedia - sky red button not working.

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    Watching @MillwallFC on the #skyredbutton bia #virginmedia is like watching a quickstep on #StrictlyComeDancing . Slow, slow, quick quick, slow. Sound off now. Not sure how much more of this I can take

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @virginmedia Thank you. I'm way beyond reviewing your site for tech support (which is limited) and have cancelled my account. I asked Virgin Media to take some responsibility for 5 months of problems by not charging us for the 30 day cancellation period but they wouldn't even consider this.

  • artteachjess Jessica Austin Esq. MA MCCT (@artteachjess) reported from London, England

    @virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!

  • MarkBur97728871 Mark Burrows (@MarkBur97728871) reported from Sutton at Hone, England

    Can you make virgin Media go bust broadband is crap and I wast my money on it

  • cameronfalconer Cameron Falconer (@cameronfalconer) reported from Lambeth, England

    @virginmedia Our internet isn’t working and there is indeed a service issue in Brixton. Thanks for ruining NYE, Virgin!

  • NedKell99403028 Ned Kelly (@NedKell99403028) reported from Lambeth, England

    @EdieKelly25 @virginmedia Go outside and flag down a Virgin van, and get them to fix it. It's the only way, you get to talk to anyone. Their customer service is shite!

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.

  • sladey66 It’s only curly at the front ✋🏻 (@sladey66) reported from Camberwell, England

    @virginmedia Yes. Someone from our street reports a broken box at least once every three months

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rwfc236 Howard Freeman (@rwfc236) reported

    @virginmedia Done that. They told me to do what I have done. Again no help. I have tried everything but nothing has worked. I need an engineer or a new box but no one will speak to me so I have no choice I will have to leave. I think that is what they want

  • Jelly2176 Lisa D (@Jelly2176) reported

    @virginmedia hey, remember me, logged a complaint 28 days ago, you tried to help get me contact x y z but still haven’t had any joy. I need an email address to get this escalated ASAP. 28 days, no broadband spent lots on data via mobile phone provider!

  • dcowley19692 DaCow (@dcowley19692) reported

    @virginmedia I’ve had a text saying you have a customer complaints department who have a direct number - is that a scam?

  • MarkStanford05 Mark Stanford (@MarkStanford05) reported

    @4Viewers The issue has no been fixed. It was on virgin media v6 box.

  • torioed tori (@torioed) reported

    @virginmedia your fastest and most reliable WiFi ever has been down in my area for 4 hours, are you gonna fix it?

  • airsoftmikeuk AIRSOFT MIKE (@airsoftmikeuk) reported

    @virginmedia @SouthamptonFC @NSP_teachers Can someone help me please? I have posted a plea for help re the emails I am getting that appear to be from Virgin but not sure if it's a scam. I have posted my question since yesterday and so far, completely ignored!

  • rwfc236 Howard Freeman (@rwfc236) reported

    @virginmedia Really? I have been told that I would get a call back from a manager twice as tech have no idea how to fix the issue!

  • Sophiecollie04 Sophie Collie (@Sophiecollie04) reported

    @GeeNelly @virginmedia @virginmedia help a man out and stop being a little virgin

  • bbyyvess sam ☁ (@bbyyvess) reported

    @GeeNelly @virginmedia @virginmedia come on help a girl outt

  • Markatronixa Mark Taylor (@Markatronixa) reported

    Just received a sales call from @virginmedia but when calling in for help they say “we are too busy” and hang up the call. Nice to see their priorities. That makes the leaving decision easier 👍🏻