1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Virgin Media
  6. ❯
  7. Orpington, England
Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Orpington come from postal codes BR6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Westminster Abbey, Croydon, Camden Town, Caterham, Islington, Paddington, Southwark, Newham, City of London, Tower Hamlets, Poplar, Redhill, and Orpington.

CityProblem TypeReport Time
London Internet 17 minutes ago
City of Westminster Wi-fi 25 minutes ago
City of Westminster Internet 3 hours ago
Westminster Abbey Internet 5 hours ago
Westminster Abbey Wi-fi 5 hours ago
Croydon Internet 5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • JLoveRage
    James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.

  • KikassP
    CazkikassPhotography (@KikassP) reported from London, England

    @virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE

  • nut_ge
    Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks

  • Lorrain00085752
    Lorrainebarrett1981@gmail.com (@Lorrain00085752) reported from Eltham, England

    @virginmedia Hi why cant we pay our bill over the phone the automatic system not working.

  • harrybilbao
    Harry Bilbao (@harrybilbao) reported from Poplar, England

    @virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell

  • scottycav13
    Scott Cavanagh (@scottycav13) reported from Sutton at Hone, England

    @virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.

  • GraceKemp90
    Grace Kemp (@GraceKemp90) reported from Lambeth, England

    @virginmedia So annoying especially with all the working from home that’s having to happen at the moment! Says there are two issues in my area and not fixed till 9:45pm tonight! X

  • gorgeousuk
    A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia

  • Maybank1970
    Gareth Maybank (@Maybank1970) reported from Camberwell, England

    @virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?

  • JLoveRage
    James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.

  • rebeccastewartx
    Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England

    @virginmedia broadband, phone and TV all down in N7 area. Any updates?

  • MrBriggsie
    James 'Jimmy' Briggs (@MrBriggsie) reported from London, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!

  • JLoveRage
    James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.

  • Karen_1979
    Karen (@Karen_1979) reported from Sutton at Hone, England

    Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.

  • harrybilbao
    Harry Bilbao (@harrybilbao) reported from City of London, England

    @virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?

  • Karen_1979
    Karen (@Karen_1979) reported from Sutton at Hone, England

    @virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • MidkentTravel
    MidKent Travel (@MidkentTravel) reported from Gravesend, England

    @virginmedia Can you please private message me, I have a log on issue.

  • JLoveRage
    James Loveridge (@JLoveRage) reported from Islington, England

    Hey @virginmedia, the internet is down again, has been for 8 hours.

  • saschlike
    Captain Morgan-Evans (@saschlike) reported from London, England

    Who needs a man when Virgin Media goes down on me everyday

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mathar67
    Matt Harrold (@Mathar67) reported

    @virginmedia But I’m left paying for a service that I’m not receiving for up to a month ! Apart from the fact of being unable to work. It’s not good enough just to say I have to wait

  • BobbyB1981
    Rob Blackett (@BobbyB1981) reported

    @virginmedia I won’t be contacting your help line again as I know what I will be getting. My complaint to @CISASUK will include a compensation claim for the call charges I’ve incurred during this past 6 weeks to Virgin.

  • diablik_uk
    Dave Hampson (@diablik_uk) reported

    @virginmedia We're making some essential changes We’re doing some work on My Virgin Media at the moment Email isn't affected, so you can send and receive messages as normal. If your email address ends in @ntlworld.com click here This link to email doesn't work.

  • Browski_uk
    Browski (@Browski_uk) reported

    @davidb137 @SurbitonMoan @virginmedia Never happened in the good old Telewest days.

  • JohnNewcombe13
    John Newcombe (@JohnNewcombe13) reported

    @virginmedia I would but the site is down! Another day, another round of drop outs - REALLY not good enough 😡😡😡

  • nosrepat
    Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    @virginmedia email not working yet again. Awful company, awful service.

  • Mathar67
    Matt Harrold (@Mathar67) reported

    @virginmedia That’s my problem. They give me no clarity at all or any answers

  • Tojian1
    Tojian (@Tojian1) reported

    @mrspenceresq @RichardKennedy @virginmedia Another annoying one: time the difference between how long it takes for someone to pick up on the technical support number vs their sales number.

  • yazzie_r
    Yasmin Ripley (@yazzie_r) reported

    @virginmedia are you gonna pay for the increase in my mobile phone bill because I’m having to use my 4g because your broadband NEVER works. And if I call you , you can’t handle the call?!

  • CRRobbo
    CRRobinson (@CRRobbo) reported

    @virginmedia internet is down, again 😤😤