Virgin Media Outage Report in Orpington, Greater London, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Newham, London, Southwark, Croydon, Orpington, Poplar, City of London, Camden Town, Redhill, Barking, City of Westminster, Gravesend, Westminster Abbey, Caterham, and Islington.

City	Problem Type	Report Time
Newham	Internet	15 minutes ago
London	Internet	1 hour ago
London	Internet	1 hour ago
London	Internet	1 hour ago
London	Internet	2 hours ago
London	Internet	2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Sue Horbury (@sue_horbury) reported 12 seconds ago from Bexleyheath, England

  @virginmedia There were issues yesterday but we have been having problems for months and no one ever responds. I don’t believe you are sorry otherwise you would improve your customer service

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 5 minutes ago from London, England

  @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

• 
  Stephen Hance (@StephenHance1) reported 9 minutes ago from Lambeth, England

  @virginmedia I am looking at feedback for a conference session I gave last week. ‘What will you take away?’ ‘Not a lot - sound was so bad I could not understand what was being said’ ‘What could we do to support you?’ ‘Support staff with better home internet’. Hope you’re proud.

• 
  Jakub Zalas (@jakub_zalas) reported 20 minutes ago from Bexleyheath, England

  @virginmedia It never says what it is. The fix is always hours away. 3pm in this case. This isn’t acceptable in times most of us work from home.

• 
  David Sugg (@TheSugg) reported 20 minutes ago from Gravesend, England

  @virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?

• 
  J (@Jay_Hul) reported 20 minutes ago from Crayford, England

  @virginmedia Tbh it’s been ongoing since we locked down in April. I accepted things might be a struggle but as time has passed colleagues and friends are not struggling with day to day connection or having constant lapses in connections. Having spoke to CCare nothing can be done.

• 
  Tracey Cookson (@cooki40) reported 22 minutes ago from City of London, England

  Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!

• 
  Gk (@Gksharkar) reported 23 minutes ago from East Ham, England

  @virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.

• 
  J Murdoch-Smith (@ItaloMurdoch) reported 24 minutes ago from Camden Town, England

  @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

• 
  Katie Arabella (@katie__arabella) reported 31 minutes ago from Islington, England

  @virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬

• 
  GRΔCΣ (@GraceWaring22) reported 31 minutes ago from London, England

  @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

• 
  Louis W. B. (@eta1874) reported 34 minutes ago from Bexleyheath, England

  @virginmedia Can’t login at the moment as I am trying to do a teams call...

• 
  Tina Clark (@Tinalc69) reported 37 minutes ago from London, England

  @virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!

• 
  Richard Greenland (@RichardGreenla1) reported 41 minutes ago from Bexleyheath, England

  @virginmedia any idea when the upgrade (that you didnt pre warn sbout) in the da15 area will be completed please? Your automated message said 16.00 but still no service. I've lost half a days work!

• 
  James Cherry (@JCherryAMES) reported 44 minutes ago from London, England

  @virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!

• 
  Mary (@kanyonatic) reported 46 minutes ago from Croydon, England

  @virginmedia oh come on virgin I’ve rang you twice today I know my lap top is broken but I only have my tablet ... all I wanna do is watch @Rwlshmakeup in peace but nooooooo your internet is too f slow come on fix it or I want compensation been happening for 3 days now !!!

• 
  Keith Hollins (@KeithHollins) reported 49 minutes ago from Bexleyheath, England

  @virginmedia you’re losing customers here in DA146PW 6PW. What’s happening to our broadband service? Third drop out in last week

• 
  Jakub Zalas (@jakub_zalas) reported 49 minutes ago from Bexleyheath, England

  @virginmedia I know it is an outage. They’re far too common with you. There was not a single outage for the two years I’ve been using EE. It’s a third one within a month I’ve been with you.

• 
  GRΔCΣ (@GraceWaring22) reported 50 minutes ago from London, England

  @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

• 
  GRΔCΣ (@GraceWaring22) reported 59 minutes ago from London, England

  @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GRIZZLY VAPER REVIEWS (@platinumpete35) reported 3 minutes ago

  @virginmedia Problems have been ongoing for months and months... you are however completely in denial to the customer that you are a complete waste of time to report faults to. Constantly blaming it on the consumer, even when thousands are on social media airing their issues

• 
  Dave (@daveulster) reported 4 minutes ago

  @virginmedia absolute rubbish I set my passwords they work on phone don't work on website awful service will be quitting soon 😞 terrible to pay that amount of money and no one to contact awful 😡

• 
  LukeHughes19 (@slylukehughes) reported 4 minutes ago

  Anyone else's virgin media down @virginmedia

• 
  𝔅𝔯𝔬𝔤𝔢𝔫 𝔎𝔞𝔭𝔬𝔬𝔯 (@KapoorBrogen) reported 6 minutes ago

  anyone else's virgin media just completely cut out on them?

• 
  Matthew Hill (@matt_hill2012) reported 16 minutes ago

  @thedogman_918 @virginmedia I left and went back to sky and BT because of the shocking service

• 
  GRIZZLY VAPER REVIEWS (@platinumpete35) reported 17 minutes ago

  @virginmedia I won't be extending my contract with you, after 25 years of being a customer, your constant lies and lack of resolution to the fault ( your infrastructure is to old) I will remove my account, my children's accounts and the 8 virgin sim cards our family are using.

• 
  𝔅𝔞𝔡𝔤𝔢𝔯 RPR 🔱 🄹🄰🄼🄴🅂 (@badgercyclist) reported 18 minutes ago

  @virginmedia Any known broadband outage issues in London N1 please? Last day of remote school starts Inn 3 hrs...

• 
  a (@ahm296_) reported 19 minutes ago

  Aaand virgin media’s down again

• 
  Donna Harris (@DonnaHa03969751) reported 23 minutes ago

  @virginmedia Morning, please please tell me what is happening in the DA7 area? Nothing, no broadband, no phone and no TV since 2pm yesterday. Schooling and working from home. Can’t get any response from your customer services. Hung up on us yesterday. Issues for weeks

• 
  Folksman/Faithfulgrips (@Folksmann) reported 23 minutes ago

  @virginmedia @Jukeyz Since you want to help, fix my internet. Absolute joke always going off and on