Virgin Media outages and service status in Orpington, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Orpington, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 9, 11:41 PM GMT+1.
- Internet (58%)
- Wi-fi (21%)
- E-mail (8%)
- Total Blackout (8%)
- TV (5%)
The latest reports from users having issues in Orpington come from postal codes BR5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Orpington, England
The most recent Virgin Media outage reports came from the following cities: Dartford, Croydon, Poplar, Southwark, Barking, Sevenoaks, Newham, Purley, Caterham, Bexleyheath, Bromley, Orpington, Bexley, Warlingham, and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford
|
Wi-fi | 12 hours ago |
|
Croydon
|
Internet | 16 hours ago |
|
Croydon
|
Internet | 18 hours ago |
|
Poplar
|
Wi-fi | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandShockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandThis is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@philclarke0170 Virgin media seems to be the problem
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password 😢 A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??
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LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia 11/ I've never been 6 days without internet and help was much more available in the past with virgin. Now, customers are being left high and dry.
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Kerry Vaughan (@Boubs1985) reported from Addington, EnglandAint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
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Alex (@ameehan71) reported from Bromley, England@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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Simon Groutage (@myball123) reported from Bexleyheath, England@virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please
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Mark Connolly (@macon1375) reported from Crayford, England@virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandThere’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
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My Football Shirt (@Slatsman) reported from Bexleyheath, England@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andy spinoza (@andyspin) reported@virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.
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Chris Howarth (@ChrisHo67643471) reportedAnyone else have issues with virgin media? God awful customer service
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CliveR (@CliveR39) reported@KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem
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⚫️ Ali 🏴 (@alibali50) reported@virginmedia Not my issue. Read post above.
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🏴 Simon Forsyth 🏴 (@superbairn) reported@virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.
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Stephen Maddock (@stephenm68) reported@alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.
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LivingSage (@LivingSage2) reported@Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it
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Lifes MIS-Takes (@alan_reddish) reported@virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours
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DC (@dc250705) reported@virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200
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Our Electric World (@O_E_W) reported@TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.