Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 02/04/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Greater London, London, Camden Town, Croydon, City of Westminster, City of London, Islington, Southwark, Gravesend, Paddington, Tower Hamlets, Poplar, Carshalton, Mitcham and Newham.

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City Problem Type Report Time
United KingdomGreater London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • threestain threestain (@threestain) reported from Tooting Bec, England

    @virginmedia sadly broken in sw17 too...

  • AndyHowe17 Andy Howe (@AndyHowe17) reported from Croydon, England

    @virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!

  • Trathen_T Trathens (@Trathen_T) reported from Crayford, England

    @virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing

  • RobertDejong19 Robert De-jong (@RobertDejong19) reported from East Ham, England

    @virginmedia hi need help y is the sky box office not working

  • ruskin147 Rory Cellan-Jones (@ruskin147) reported from Lambeth, England

    Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc

  • AndyHowe17 Andy Howe (@AndyHowe17) reported from Croydon, England

    @virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.

  • semcglone Stuart McGlone (@semcglone) reported from London, England

    @virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh

  • GZMTutorial Gizem (GZM Tutorial) (@GZMTutorial) reported from Bexleyheath, England

    @virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!

  • LiamYulhanson Liam Yulhanson (@LiamYulhanson) reported from Islington, England

    @virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Lambeth, England

    @virginmedia are there problems in the Sw17 area

  • GZMTutorial Gizem (GZM Tutorial) (@GZMTutorial) reported from Bexleyheath, England

    @virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.

  • harvy_santos Harvy Santos (@harvy_santos) reported from Islington, England

    @virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...

  • RobertDejong19 Robert De-jong (@RobertDejong19) reported from East Ham, England

    @SkySportsBoxing y is the fight not working on virgin media

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!

  • threestain threestain (@threestain) reported from Tooting Bec, England

    @virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps

  • candylion5 Sam Hicks (@candylion5) reported from Sutton at Hone, England

    @virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.

  • AndyHowe17 Andy Howe (@AndyHowe17) reported from Croydon, England

    So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • will6310 william benstock (@will6310) reported from East Ham, England

    @virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SiobhanCoady3 Siobhan Coady (@SiobhanCoady3) reported

    @virginmedia absolutely disgusting how they have lie about there package Threatened my husband to cancel Account we have just move into our new home with a 5 year old and have been nothing but rude really can’t believe a company this big has treated us like this

  • LeeChad77 Lee Chadwick (@LeeChad77) reported

    @virginmedia Strange, my TiVo box was replaced yesterday and I still can’t activate the new box. When I call support they tell me there is still an going issue!! I have called a few times and get told the same message 🤔

  • jjoshuwer joshua ♈︎ (@jjoshuwer) reported

    why are virgin media determined to be the ******* worst at all times

  • MGGC2019 Mysterious Gamers (@MGGC2019) reported

    @virginmedia I didn't need to run a service test. Again if you follow the conversation I stated 5 comments ago that there was an issue in my area and I wanted to know what was going on why I was being told different times of a fix.

  • SteveMitche11 Steve Mitchell (@SteveMitche11) reported

    @virginmedia I’m surprised you’re getting me to check now, 2 days after the problem, which was widely reported as a power outage with up to 18000 reports made to Down Detector. Good to know the money I pay out is being used to respond to the thousands of tweets you must have had on Thursday

  • HattieKemish Hattie 🌻 (@HattieKemish) reported

    DONT GO WITH @virginmedia FOR YOUR WIFI!! Honestly the worst customer service I’ve ever experienced … 10 days and counting without WiFi, countless hours lost on the phone being passed over to department after department with no one helping at all and an engineer appointment 1/2

  • MarkCuerton Mark Cuerton (@MarkCuerton) reported

    @virginmedia Chris, yes, I’ll be available from 15.00 thanks. I hope we achieve more than the UK manager that had already called me, only to tell me that the call charges are for real (we know)! The calls were made by an ill woman desperate about her life. This is very bad press, thanks.

  • wdwfan1973 Annabel 💙🎧 (@wdwfan1973) reported

    @virginmedia I’ve had an issue with broadband constantly cutting out for over two weeks now. When that happens, I do anything. And seeing as I’m working from home this is it ideal.

  • RelicArray vsb (@RelicArray) reported

    @virginmedia upgraded my WiFi to the 350 yesterday and I can’t even stay online on Xbox for more than 2 minutes before it disconnects me, also there’s no known WiFi issues in my area…

  • dthurtell Daniel Thurtell (@dthurtell) reported

    @virginmedia They wouldn't admit to crap. Since their "upgrade" we can't get Internet in the morning, only for a few days when an engineer was booked. No problems until we cancelled appointment. Every morning at the same time tells me it's something at their end. Since the T.V crap