Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Southwark, Croydon, Tower Hamlets, City of Westminster, Camden Town, City of London, Islington, Newham, Poplar, Grays, Barking, Redhill and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| Croydon |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...
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Dor Bershadsky
(@dorbershadsky) reported
from
Camden Town, England
@virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown
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Gene “Bean” Baxter 🇬🇧
(@clydetombaugh) reported
from
Camden Town, England
@virginmedia I got a text this morning the cable pull date has been moved BACKWARD another week to 13.11. This is beyond unacceptable. Who can I talk to? Please help. My install appointment was on 23.10.
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Maria David
(@2wheelchick) reported
from
Bromley, England
@virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
@SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining
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Bridget Giles
(@BridgetGiles44) reported
from
Camden Town, England
@virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?
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vicky
(@vickyatwork) reported
from
Croydon, England
Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Hello. I keep getting interference through the TV box and also keep losing sound. The only way to fix this is to turn everything on and off again. This keeps happening. How can this be fixed?
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Paul Vivash
(@paulvivash) reported
from
Lambeth, England
@virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia answer your damn phone
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Robin Pritchard
(@robinpr71) reported
from
Lambeth, England
So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@ChrisSmith10_) reported
@virginmedia Can I raise a complaint please, have tried talking in the phone and through WhatsApp and fobbed off both times. Not happy
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Cheryl Gibbons
(@GGT1965) reported
@virginmedia Had auto response of how busy you are on WhatsApp at 13:23 and nothing since. You close at 17:00 so you gave failed to resolve my issue AGAIN. Appalling customer service.
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Tim O'Leary
(@toleary68) reported
@virginmedia what can you do to provide broadband after you have just cancelled tomorrows installation. Customer services have been awful
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A
(@FieryPolka) reported
@virginmedia I speak to them daily, last time this morning through chat, each time someone puts me through to Customer Relations, I wait 4-5 hours, no one gets back to me, then I have to start from scratch the next day.
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Phil Dunnett
(@PhilipDunnett) reported
@virginmedia How about a solution to the connection dropping out all the time? It’s started doing that now
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Vikas Khatri
(@vikaskhatri1976) reported
@virginmedia Height of passing the problem to one team to other. No-one seems in Virgin ready to take initiative to call customer and solved the problem on contrary all of you wanted customer to call here and there in virgin, wait in the queue, keep repeating the problem with no solution
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Ben Jones
(@benjones1977) reported
@virginmedia yet again your Internet has gone down. Time for me to move to BT. Please let me get out of my contract so I can actually get a service I pay for.
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A
(@FieryPolka) reported
@virginmedia Currently still waiting on Customer Relations via WhatsApp chat
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Russ Taylor
(@RussTaylor83) reported
@virginmedia Thanks for the reply…but im more concerned after continuously raising this as an issue and having an engineer visit to change equipment…im still receiving less than 10 MBPS. That’s not even close to 50% of the service im paying for….
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Stuart Stretton
(@caneton81) reported
@virginmedia Furthermore, your “customer relations” team line supposedly shut at 5pm!?