Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Newham, London, Southwark, Croydon, Tower Hamlets, City of Westminster, Islington, City of London, Poplar, Redhill, Orpington, Bromley, Mitcham, Caterham and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet | |
| Croydon |
Total Blackout | |
| Southwark |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...
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A.j. Stranger #UTAG
(@AStrangerJ) reported
from
Bromley, England
@virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
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Kate Thornton
(@k8_thornton) reported
from
Camberwell, England
@KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!
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Dan Marsh
(@DanGosBig) reported
from
Lambeth, England
@virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met
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Gemma Holyoak
(@gemmaleigh_h) reported
from
Camberwell, England
@virginmedia It says no known issues when it’s still not working. It did the same yesterday
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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Chase D'Cunha
(@chasedcunha) reported
from
Bromley, England
@virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.
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Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.
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Mark Pickering
(@mp14mp) reported
from
Islington, England
@virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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♿Paul Adams♿
(@PaulAntonyAdams) reported
@thedogman_918 @virginmedia I'm just out of contract with them and they have lost another customer, as they decided to rip me off too, greedy buggers
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Claire Walton
(@ClaireW58747855) reported
@virginmedia @virginmedia No I’m not. This is awful service. Still no one has called me from my official complaint…it’s like @virginmedia just ignore their customers! I am now left wishing I went elsewhere for my internet.
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NikkiNorthOfT_Border
(@NorthOfT_Border) reported
@virginmedia HELP! I have an urgent telephone message on my 1571 but am unable to access it as I have lost my VOIP to telephone adapter for my hub!! Any engineers in #Cambridge area able to drop one in?
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MA
(@MossAbhram) reported
@virginmedia I would like to now be reimbursed my duration of time being with you guys and not being able to fully completely use the service. I would like a refund for the so called service you virgin has claimed to provide me. Iv used up more mobile data while indoors then the broadband
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(((Lady B)))
(@franb66) reported
@Simack11 @virginmedia Omg people. Trust me, he couldn't get out..... wouldn't have said anything if it hadn't been a problem. Jeez!
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Edward Quan
(@1stLondonFoodie) reported
@virginmedia Yes - although not via the mobile app - via the website - and that returns errors intermittently - even when connecting via mobile
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HEXInvestor | 5555 Club | Maximus
(@InvestorHex) reported
@O2 @virginmedia Your network has gone to ****! And you don’t respond to messages! @VodafoneGroup looking good now after 15 years
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Victoria Nelson
(@_vickynelson) reported
Does anyone on here work for virgin media and can help me lmao x
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Paul A
(@WhyMeNmyShadow) reported
@virginmedia Do you stand by your website average download speed? And what justifies an overnight change of d/load speed of over 40mbs with over 35mbs upload to struggling to get 8mbs d/load after a complaint about a customer service staff who was not interested in doing his job?
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Reece Moore
(@reecemoore613) reported
@virginmedia To try and renew my contract, spent 3 hours on your online chat, only to be sold something that didn’t exist and have the cost changed on us last minute so try and call and you hang up, so now trying to get hold to leave