Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 12/07/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Camden Town, Newham, Paddington, Southwark, Tower Hamlets, Islington, City of Westminster, Croydon, Orpington, Redhill, Bromley, Bexleyheath and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCamden Town Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • Jon_Vanstone Jon Vanstone (@Jon_Vanstone) reported from Lambeth, England

    Thanks to @VirginMedia for no services for 2 days ... the old adage of never put your eggs in one basket #virginmediadown

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    @MillwallDolbs2 @virginmedia @SkyFootball Agreed. It was absokutely awful. I ended up turning the sound off but the stuttering picture made me feel queezy. Not happy

  • TobyFox92307507 Toby Fox (@TobyFox92307507) reported from Sutton at Hone, England

    @andymatthews @virginmedia Cheers Andy. Signed with BT - decent price and - get this - people on the phone who are polite, try to help and are effective - deal done in a single phone call. It's like the future!

  • artteachjess Jessica Austin Esq. MA MCCT (@artteachjess) reported from London, England

    @virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!

  • davidgberry David Berry (@davidgberry) reported from Bexleyheath, England

    Round my parents, @virginmedia - sky red button not working.

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @unsliced @virginmedia This does utterly suck though, I’m a business customer and rely on the internet during working hours, I have no internet, no link to the office etc. Funnily enough I just lent my redundancy 4G router to my daughter and then this happens!

  • NedKell99403028 Ned Kelly (@NedKell99403028) reported from Lambeth, England

    @EdieKelly25 @virginmedia Go outside and flag down a Virgin van, and get them to fix it. It's the only way, you get to talk to anyone. Their customer service is shite!

  • chrisTstraker Chris Straker (@chrisTstraker) reported from Sutton at Hone, England

    @virginmedia a still waiting for TV & broadband to come back into service !! Any ideas, other than the 4pm, that I’ve been told for last two days 😱

  • sladey66 It’s only curly at the front ✋🏻 (@sladey66) reported from Camberwell, England

    @virginmedia Yes. Someone from our street reports a broken box at least once every three months

  • chrisTstraker Chris Straker (@chrisTstraker) reported from Sutton at Hone, England

    @virginmedia Service just resumed 😓

  • MarkBur97728871 Mark Burrows (@MarkBur97728871) reported from Sutton at Hone, England

    Can you make virgin Media go bust broadband is crap and I wast my money on it

  • Nuovovino John warr (@Nuovovino) reported from Sutton at Hone, England

    @VirginMediaNews @virginmedia 4th day without internet/TV/Phone it’s taking this long because there was never a plan B. Stop lying about how long this problem will take to fix, and make sure you have a hefty compensation package.

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @virginmedia Thank you. I'm way beyond reviewing your site for tech support (which is limited) and have cancelled my account. I asked Virgin Media to take some responsibility for 5 months of problems by not charging us for the 30 day cancellation period but they wouldn't even consider this.

  • Kieran_McGinley Kieran McGinley (@Kieran_McGinley) reported from Sutton at Hone, England

    @Biancaaa89 @virginmedia Same for me, website says fix at 9am tomorrow. 🙃 oh, and COYWs 😎

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    @virginmedia Thanks but from what I read on social media yesterday, we were not the only ones using Virgin Media having problems and sure we do not all live in Welling! Will see what happens next time we try to watch #EFL footie on the red button. But thanks for the acknowledgement

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia Just want the service m paying for it’s been going on to long.... East London

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    Watching @MillwallFC on the #skyredbutton bia #virginmedia is like watching a quickstep on #StrictlyComeDancing . Slow, slow, quick quick, slow. Sound off now. Not sure how much more of this I can take

  • dmxcrew dmxcrew (@dmxcrew) reported from Camberwell, England

    @virginmedia Engineer noted it last month when he fixed telephone line. It has become worse overnight, probably hit by a car. Have reported via virgin media online complaint also.

  • Patrick60425645 Patrick Barrett (@Patrick60425645) reported from London, England

    @virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PamplingJ Craig J Pampling (@PamplingJ) reported

    @virginmedia I'm trying to log into virgin media website, but giving me error message. Is the website down?

  • coolcuk Shaun C (@coolcuk) reported

    @virginmedia It's not working properly, seems people are being blocked from tweeting.

  • Leepearce13 Lee pearce (@Leepearce13) reported

    @virginmedia Hello anyone there or have you all gone on a virgin holiday, update please as to when you going to fix your ****** service

  • gav_taylor Gavin Taylor (@gav_taylor) reported

    @virginmedia it's still going up and down for me, just dropped again. equipment was all rebooted after your last tweet but it's been like this all day, it's not my end, packets are dropping after leaving my network

  • AjaibSPaul Aj (@AjaibSPaul) reported

    @virginmedia Its down again!

  • kesbyac Adrian Kesby (@kesbyac) reported

    @virginmedia I’m guessing that you haven’t manage to fix everything judging by this stupid error message that keeps appearing every 30 seconds on my TV. How do I cancel it?

  • will_skelton Will Skelton (@will_skelton) reported

    @virginmedia Broadband is down again

  • Barca215 Bára Svobodová (@Barca215) reported

    @virginmedia 5pm and service is still down, what is going on and why is no one getting any updates?

  • JackieLidbetter Jackie L (@JackieLidbetter) reported

    @virginmedia And it’s down again?!

  • Jadiiebabex ' Jade (@Jadiiebabex) reported

    @virginmedia It’s been going on and off alday can’t even call. Why is there still a issue from 6 this morning?