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Virgin Media outages and service status in Orpington, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Orpington, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 21, 3:38 PM GMT+1.
  • 68% Internet (68%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 5% E-mail (5%)
  • 4% TV (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Orpington come from postal codes BR6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 21: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, Southwark, Newham, Bromley, Mitcham, Orpington, Barking, Bexleyheath, Sevenoaks, Welling, Grays, Dartford, and Erith.

CityProblem TypeReport Time
Poplar Internet 5 hours ago
Croydon Internet 21 hours ago
Southwark Internet 1 day ago
Poplar Internet 2 days ago
Southwark Total Blackout 2 days ago
Croydon TV 2 days ago

Nearby cities with recent reports

Croydon

10 recent signals

21 hours ago
Southwark

9 recent signals

1 day ago
Poplar

3 recent signals

5 hours ago
Newham

2 recent signals

2 days ago
Bromley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

  • Biggsy58
    Bernie Biggs (@Biggsy58) reported from Bexleyheath, England

    @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

  • discobabe76
    DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from Sutton at Hone, England

    @PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

  • nicktippett
    Nick Tippett (@nicktippett) reported from Croydon, England

    @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

  • timhyson
    Tim Hyson (@timhyson) reported from Bromley, England

    @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

  • drummerJ83
    Jay Bourley (@drummerJ83) reported from Sutton at Hone, England

    @virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.

  • PieFaceMark
    mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • befitat50
    Befitat50 (@befitat50) reported from Lambeth, England

    @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

  • discobabe76
    DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 4/ I work from home so asked what can I do in the meantime? No help given. I asked to speak to a supervisor. Waited 15 mins to speak to Supervisor ( 45 mins total already spent on phone)..

  • macon1375
    Mark Connolly (@macon1375) reported from Crayford, England

    @virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @Jaym7t5 My system is down since about 4pm

  • mrkinski
    Tony Kinson (@mrkinski) reported from Bexleyheath, England

    After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TinklerTommy
    Tommy Tinkler (@TinklerTommy) reported

    @miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.

  • GeekyHairy
    GeekyHairyBestia (@GeekyHairy) reported

    @virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this

  • paul_k_toner
    Paul Toner (@paul_k_toner) reported

    @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

  • AngMacca
    AngMacca (@AngMacca) reported

    @virginmedia hi, our internet has been intermittent since 30th May (ML2), with resolution dates moving back repeatedly. Can you advise on a ACTUAL date from which we will resume 100% service?

  • TheModSmithYT
    TheModSmith (@TheModSmithYT) reported

    My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

  • sparky0710
    Mark Aitken (@sparky0710) reported

    @virginmedia Internet been down in ML5 since yesterday lunchtime. When will this be resolved.any information or updates from apps are vague at best very poor.

  • shadd4p
    Jackson (@shadd4p) reported

    @Kirsty_x85 @virginmedia it's just a leaflet you retard.

  • whisky_duck
    Danny Whisky (@whisky_duck) reported

    @virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.

  • LeB00
    Bec (@LeB00) reported

    @virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.

  • LauraRWeldon
    Laura Rogowski Weldon (@LauraRWeldon) reported

    @HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.