Virgin Media Outage Report in Orpington, Greater London, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 1: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Orpington, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, Caterham, London, Islington, Croydon, Paddington, Southwark, Newham, City of London, Tower Hamlets, City of Westminster, Poplar, Redhill, Orpington, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Internet | 9 hours ago |
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Total Blackout | 9 hours ago |
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Wi-fi | 10 hours ago |
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Internet | 11 hours ago |
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Internet | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Mark Cairns (@CameraCairns) reported from Islington, England@virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...
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Ruth Tongue (@RuthTongueBites) reported from London, England@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Jenny Illmann (@JennyIllmann) reported from London, England@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Mark Cairns (@CameraCairns) reported from Islington, England@virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandStill gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Richard Mander (@RichardMander1) reported from Lambeth, England@virginmedia what is wrong with the service in SE27?
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London Lofty (@lofty_london) reported from Camberwell, England@Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.
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Shelley (Facius) Stuart (@ShelleyFacius) reported from London, EnglandAnyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Keith Bursnall 🏳️🌈 (@KeithBursnall) reported from London, England@virginmedia down for the third time today. Why am I paying for this?
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Benj 🌹 (@benjywenjy6) reported from Camberwell, England@virginmedia our internet is down for the third time in a week, sort it out!
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James Meredith (@Jamesmeredith) reported from Camberwell, England@virginhelp any relay? Virgin media is appalling. Service is non existent
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Mike Lloyd (@Mike__Lloyd) reported from Sutton at Hone, EnglandVirginmedia's Internet has become a steaming pile of crap recently. Several times a day it drops out for several minutes.
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Cazza (@carolhegs) reported from Eltham, EnglandOMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined
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Mike Lloyd (@Mike__Lloyd) reported from Sutton at Hone, EnglandInternet has been up and down for several hour tonight. Has been doing stuff like this on and off for days recently SM1 As usual they claim ints fine @virginmedia #virginmediadown
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Claire Priestley (@ClairePriestl8y) reported from Camberwell, England@virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandVirgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Gee Darguzas (@mrgeemore) reported from London, EnglandI think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Jamie (@Jamiecpfc) reported from Sutton at Hone, EnglandBunch of cowboys at #virginmedia internet down again. Jokers fix your **** service.
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paul clements (@paulclements) reported from Stratford, EnglandSo my Virgin Media’s gone down again...
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PelhamB (@PelhamB) reported from Croydon, England@libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BamBams (@BamBams39925105) reported@virginmedia Ok, so straight away I realise your just going through a checklist and not reading my previous tweet to you. My internet is perfect, no problem. Constant and powerful. My WiFi from the router is awful. Cant connect upstairs at all. 15 foot away it is no good. Its purely bad wifi
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Jenny (@blondyjenz21) reported@virginmedia It just says talk weekends under phone. Then everything else say add service
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Helen Bowden (@HelenBowden13) reported@virginmedia I've been trying to cancel my contract (no services provided) since October, no response from anyone, please can you confirm it's cancelled.
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david parr (@dav200390) reported@virginmedia CUSTOMER SERVICES? YOU OUGHT TO BE ASHAMED
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Andy Morley (@Andy_Morley) reported@virginmedia To be honest, your "outage" checker tool is pretty useless, it's never accurate
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Dominic Kennett (@DomKennettLFC) reported@virginmedia Amazed you've responded but you have to the wrong person in this thread... Try @LfcShaunjudge he's your customer.
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ell ミ☆ (@Iovemeisenough) reported@virginmedia hello is there any way we can contact ur customer service by telephone? everything seems to be online
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Gemma Thomas (@mrsgthomas) reported@virginmedia Hi! Yes please. Can you tell me what sort of speeds I should be expecting on the 350 service. It never gets anywhere near 200! I understand it can vary with device/time of day but I don’t feel it is as advertised- ever. Usually under 100 or in low 100’s
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Benjamin Edmonds (@BenjaminEdmonds) reported@virginmedia It keeps dropping out and has been going for a week or so. Nobody to actually speak to on your faults line, keep getting told to look online which doesn't help at all.
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Emily Burrows (@emilyburrows5_) reported@virginmedia Postcode is CF39 8AS. I was sent a new SIM card which I’ve activated this morning but signal is still shocking but apparently it’s ‘excellent’ according to your signal checker. This is 3 weeks ongoing now.