Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR5 and BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Southwark, Islington, Croydon, Tower Hamlets, City of Westminster, Paddington, Newham, Coldblow, City of London, Bexleyheath, Caterham, Poplar and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Camden, England
@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Kim Edwards
(@KimEdwards48) reported
from
Stifford, England
@AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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Carol Dover
(@CarolB29041964) reported
from
Stifford, England
Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia
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Tony Kinson
(@mrkinski) reported
from
Bexleyheath, England
After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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Justin Moore
(@jm1967uk) reported
from
Redhill, England
@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Stuart
(@yorkshirerosie) reported
@virginmedia I want to make a complaint and I want my sim reactivating immediately . The level of incompetence is shocking and is left me without the ability to make or receive calls . I’ve been on your web chat since 17:15 !!!!
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Circadian
(@reptkeu) reported
@virginmedia Are you serious?? You keep pretending to help. Hahaha. Useless broadband, useless customer support. Last time we ever use #virginmedia
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Alex
(@realex_8) reported
@mikeybhoy11 @SkyHelpTeam @virginmedia It’s so frustrating - main box, no problem and works like a dream. The mini box is a total pain in the backside.
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Anth Young
(@AnthYoung83) reported
@markbradley1986 @virginmedia Its mad, never heard a bad word about them until I've got it and now I'm worried about my future with them.
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lolkaye
(@lolkaye) reported
Virgin media 'help line'!!! What a joke. Reported a fault on our landline yesterday. Was told an engineer would be here today between 4pm and 7pm. No-one arrived. Spent the next 2 hours getting through.
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mohammed idris* 19 *
(@Idris_HHZ) reported
@KirstyLFC1892 I take it back. Wasted an hour of my life without resolution @virginmedia
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Dave
(@Dave91258546) reported
@virginmedia No they won’t as they said they only have routers for new customers and that me and my partener should share the same hard wired hub for working at home. It’s not fit for purpose. It’s pointless sending engineer as he has to be here when it’s not working. I need a resolution
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Amy 💙
(@Amy_1989) reported
@virginmedia my tivo box keeps rebooting itself constantly its getting beyond a joke now also keeps flashing the WiFi light aswell as the other 2 lights on the box it's so annoying now been going on for few months & ur call centre recommended just to reboot the box.......HELP!!!!
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angela mckenna
(@ang21din) reported
@virginmedia the worst customer service I have experienced. Told package was one price accepted that then found out they had cancelled one of the tivo box sets. Now the same package is £20 more for my two box sets. Getting nowhere with virgin media over the telephone and on chat.
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Stu Williams
(@juliestuartand1) reported
@virginmedia Don't want to call you as you don't have enough customer service agents to answer the lines. Never been so frustrated before with an organisation. A forum is not going to help. I'm cancelling my direct debit. Can I have the full details of the ombudsman you use