Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR5 and BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 12/27/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, City of London, Newham, Bexleyheath, City of Westminster, Paddington, Islington, Caterham, Poplar, Redhill, Coldblow, Carshalton and Bromley.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • AdrianLiard Ade Liard (@AdrianLiard) reported from Bromley, England

    @virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont

  • realdealpod therealdealpodcast (@realdealpod) reported from Lambeth, England

    @virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia To be fair, the TV is better via Virgin and download speeds are good too (most of the time) but you fall down on broadband reliability, upload speeds and landlines costs.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

  • EntertainerJoel JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England

    Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.

  • 190Colditz 190Colditz (@190Colditz) reported from Sutton at Hone, England

    @virginmedia The Broadband is down in our postcode. Your fault system says there is no fault and asking each resident to log a call out which is nonsense. DM me and I’ll give you full postcode so you can sort it out.

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia Yes I have but the download speed is fine. The problem is that you peg the upload speeds down to 10mbs. We used to get that over copper cables. It's time to step it up a notch.

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?

  • jjrob1312 Jenny (@jjrob1312) reported from Bromley, England

    @virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.

  • Purp_Amethyst Sumaya (@Purp_Amethyst) reported from Camden Town, England

    @virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.

  • AdrianLiard Ade Liard (@AdrianLiard) reported from Bromley, England

    Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.

  • TerryF1010 Terry 🦇🦒🦁 (@TerryF1010) reported from Bexleyheath, England

    Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun

  • yas326 Yasir ( ̄(工) ̄) Khan (@yas326) reported from Sutton at Hone, England

    @virginmedia It just says, it looks like you are having trouble connecting

  • MrChips2000 MrChips (@MrChips2000) reported from Grays, England

    @virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.

  • VenusEnvi VenusEnvi (@VenusEnvi) reported from Grays, England

    @virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!

  • AdamJT99 Adam Thomas (@AdamJT99) reported from Bromley, England

    @virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.

  • bultifish Nick Bultitude (@bultifish) reported from Gravesend, England

    Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leonardg11 *** Golledge (@leonardg11) reported

    @virginmedia If I listen to music on headphones via Bluetooth and then I stop, if I start again it doesn't work, I have to turn the mobile off and on again. My main issue is wifi calling

  • bunneyjax Jax Bunney (@bunneyjax) reported

    How the hell can I contact Virgin Media by phone call. All numbers don’t seem to work!! @virginmedia what a terrible service, do not follow through on full installation and WiFi is very poor

  • Jliffe Jan Cunliffe❣️ (@Jliffe) reported

    @_So_Jo_ @virginmedia I’ve just signed up to Talk Talk £24 a month so a massive reduction. I’m more furious about the lack of customer service. I must have spent 20 hrs trying to talk to someone. Thanks for this number I’ll start again x

  • MelikaZaidi Malika Zaidi (@MelikaZaidi) reported

    @virginmedia No this is apparently no issues in my area, been having intermittent problems for months, can’t even get through to cancel our plan

  • oliversdadster Paul Schofield (@oliversdadster) reported

    @virginmedia Cabling needed replacing reported April 2020, made 109 calls, 811 texts and 50 emails to your customer service. I had no phone for 8 months you’ve failed to make any loss of service payments breaking @Ofcom regs.

  • RachelOMG1 Rachel Dicker (@RachelOMG1) reported

    @virginmedia No I haven’t been sent multiple departments to only be cut off by your NOT HAPPY. What great customer service you have (not)

  • beasknees81 Donna B (@beasknees81) reported

    @virginmedia I did realise that he wasn't calling from virgin as never went through the normal security questions or asked for the account holder. Just unable to stop it. 3 calls this afternoon, I've got myself frustrated with it, with having my children who need to use the Internet 4 school

  • sandjg1 stuart glover (@sandjg1) reported

    @virginmedia How long do you have, Connectivity speed, intermittent service, customer service, 4 manager call backs not happened.......I have submitted an official complaint which virgin have to respond to in 48hrs(18.00 this evening) whether they reply will be interesting

  • emz2121 Emma curvy king (@emz2121) reported

    @virginmedia Yes says there are no issues we have lost signal again and won’t work

  • AMrwulf Andrew 🇬🇧 ◣ ◢ (@AMrwulf) reported

    @virginmedia please tell me if there is a way to cancel my contract without calling. I keep getting cut off when speaking to your staff and it is infuriating!