Virgin Media Outage Report in Orpington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Islington, City of London, Camden Town, City of Westminster, Grays, Barking, Tower Hamlets, Paddington, Newham, Redhill, Mitcham and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia I’ve just been hanging in for 20 mins to let you know I’m leaving so how long will a complaint take !!!!!!! Still hanging on 😤
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
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Rich Homie Yom
(@yomzworld) reported
from
East Ham, England
@virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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Christian Dart
(@DartChristian) reported
from
Sutton at Hone, England
So, @virginmedia recently cut off my mothers services and listed her as “DECEASED” As far as I’m aware, she’s very much alive but I am livid. They promised a letter of apology, they have yet to do it. For a communications company, they’re pretty ******* poor at communication.
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia your customer service is the worse
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@MickHarkin8 @virginmedia Not talking about a new customer.
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Peter Boxer
(@peter_boxer) reported
from
Croydon, England
@virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore
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Sam Peel
(@SGuggiariPeel) reported
from
Poplar, England
@virginmedia Wireless. But the problem is the device (seemingly some kind of limitor) installed by your engineer. That is the specific point I want addressed and I'm fed up of being pointed to generic and useless guidance
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia 2/2 you be able to supply a service at a later date.
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
Have u hot a problem with your phone lines @virginmedia Twice I have been in a q for 15 mins to be cut off.
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Captain Zongo
(@CaptainZongo) reported
from
Croydon, England
@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Also your response to social media is crap
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Still hanging on 25 minutes you really care about your customer
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paul taylor
(@trustintalk) reported
from
Paddington, England
Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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beegannaway
(@beegannaway) reported
@virginmedia Hello, I wish to upgrade but can't login to the site to find relevant details. Pls can someone contact me
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.
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Brendan
(@cryptocuhh148) reported
@virginmedia So people can keep attacking my network and there's nothing I can do about it...
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Simon Redican
(@SimonRedican) reported
@virginmedia I have no broadband in se12 and I can’t register loss of service. Your app says there are no issues - I have followed all instructions and checked all cables. Please do not charge me for this service as it doesn’t work
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James Thomason
(@DjPseudonym) reported
@virginmedia I do look on the Web page when it happens. I run tests that say no issue. Went down an hour ago while my wife was on a zoom meeting for work. I was out so didn't get chance to check.
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stephen murray #FBPE
(@stephen46064301) reported
@virginmedia Why has WiFi slowed down? My 1G is very slow.
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paul
(@macwool) reported
Why are Virgin media attempting to draw money from my account via my debit card when I’m not a customer? Have they been hacked? Have they an employee whose using their name attempting to fraudulently scam money from members of the public?
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Spokee
(@spokee93) reported
@PaulMay9115 @virginmedia @PdunnPaula I always get restart router even after I tell them I done that and it fixed it but 10 mins stopped working so on the phone it works goes back down like I told the guy it would
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Gerard Groves
(@GerardGroves) reported
@virginmedia hi can I check if your services are down in my area?
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Alex Knight
(@aktheknight) reported
@virginmedia Having issues logging in to webmail where I just get told "Your mailbox is not available", I've tried calling the phone number shown but it's always engaged. Is there a number I can contact someone on?