Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 01/23/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, City of Westminster, Newham, Orpington, Camden Town, Poplar, Sevenoaks, Swanley, Mitcham, City of London, Stepney, Bromley and Beckenham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia Yes I have but the download speed is fine. The problem is that you peg the upload speeds down to 10mbs. We used to get that over copper cables. It's time to step it up a notch.

  • thomasdmatthews Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia 100mbs download is fine, but 10mbs upload is silly in this age. It's too slow for uploading to YouTube.

  • Tonyippee Ynot? (@Tonyippee) reported from Croydon, England

    Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭

  • eugene_hutton Eugene Hutton -Mills (@eugene_hutton) reported from Addington, England

    Virgin media has been down all day,yet they have not even sent any message to their numerous customers. TIME WILL DEFINITELY TELL

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    @virginmedia Rather loose a long-standing customer then?

  • sevki Sevki 💉 💉🎉 (@sevki) reported from Camden Town, England

    @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

  • thomas_maurice spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

  • joozuk Julie Compton (@joozuk) reported from Bromley, England

    @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia To be fair, the TV is better via Virgin and download speeds are good too (most of the time) but you fall down on broadband reliability, upload speeds and landlines costs.

  • callum1444 Callum McGuire (@callum1444) reported from Eltham, England

    @virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.

  • EntertainerJoel JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England

    Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!

  • BaldockPatricia Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    Can anyone tell me why @virginmedia upload speeds are so slow? Downloads are fine but 10Mbs is ridiculous cw my friend's @BT network.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.

  • sevki Sevki 💉 💉🎉 (@sevki) reported from City of London, England

    .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

  • Brad_Rudge Brad Rudge (@Brad_Rudge) reported from Croydon, England

    @virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

  • LonesomeJay Looney (@LonesomeJay) reported from Dartford, England

    @virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • simonlansley Simon Lansley (@simonlansley) reported

    @virginmedia Hi EC. So after using text service yesterday, someone came back to us this morning - to say issue will be resolved by February 18th. What do we do in the meantime? It would be great to talk to someone in person but we can't get through on any customer lines. Thanks.

  • sapperben Ben Monaghan (@sapperben) reported

    @virginmedia I was promised a call back from a manager to discuss a discount and compensation. Still nothing. The issues go on longer than I can state on here. Very upset. Can’t go anywhere else for similar speeds although I’doce to leave Virgin and can’t recommended.

  • tommy_6770 Eoin Gavin (@tommy_6770) reported

    @ben_castell @virginmedia Service is flapping dropping pockets.

  • RangerMan_UK RangerMan_UK (@RangerMan_UK) reported

    @virginmedia complaint raised. Received letter and now dont get a response from the text bot. Awful customer service. Wish I didn't sign a new contract

  • WARMEN0UGH edie (@WARMEN0UGH) reported

    third day of being unable to access my education due to the wifi being down @virginmedia

  • Kerrie2k Kerrie 🇬🇧 (@Kerrie2k) reported

    Hi @virginmedia When I called the customer service the other day, I asked about having my account credited because of the issues with my internet, they were on going for around a week, I've just gotten my bill, no credit and yet the woman said she would sort it out.

  • lukehanson84 Luke Hanson (@lukehanson84) reported

    @virginmedia Rather than asking me questions, look at my complaint, the videos and sort my problem

  • NorfolkWastrel Norfolk Wastrel 🇧🇷 🇳🇿 🇰🇷 🇬🇭 🇸🇹 (@NorfolkWastrel) reported

    @ShellEnergyHome @michaellondonsf @virginmedia I gave up on the phone line, 13m the first time, 22m the second time, never again.

  • karenjhart Karen Hart (@karenjhart) reported

    @virginmedia But you can never leave! @virginmedia continue to charge you even when you’ve cancelled your contract.if you try to call up they put you on hold for hours until you’re cut off

  • Danielplyons Dan Lyons (@Danielplyons) reported

    @virginmedia please can I arrange for one of your team to give me a call. I’ve been trying to sort a renewal for weeks, been promised calls back by multiple members of your team, which never happen. It’s annoying having to pester a company to give them more of my money. Thanks