Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Camden Town, Newham, Paddington, Southwark, Tower Hamlets, Islington, City of Westminster, Croydon, Orpington, Redhill, Bromley, Bexleyheath and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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Spencer Carter
(@SpencerSCarter) reported
from
South Ockendon, England
Really shocked, but sadly not surprised, by the service from @virginmedia as an existing customer for many years, I’m overlooked in favour of new ones. No care and lack of customer loyalty. Will be talking about it on my show tomorrow
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Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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Bryan Scott
(@lifeofbry) reported
from
Lambeth, England
@SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta
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Phil Daoust
(@philxdaoust) reported
from
Lambeth, England
Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia Signed up for a text, got a text, sorted. Good service. Clever
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I have complained... feedback or solving my problem has been none!!!!
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Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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Antoni Luke Kijewski
(@BonjourAnt) reported
from
Croydon, England
@virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
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Luc Coiffait
(@Luccoiffait) reported
from
Poplar, England
My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
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Shaki 2.0
(@ShakiAgain) reported
from
Camden Town, England
@TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy*Suzanne
(@andystarsuzanne) reported
@virginmedia And as for being sad to see me go total rubbish your phone operatives were not bothered I've been a customer of yours for nearly 30 years when it came to the estate we lived on back in 1993 and have been with you ever since. No loyalty from companies these days just your money.
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Rob Allen
(@_roballen) reported
@virginmedia anyone lost internet in the GL52 area? Seems to be an ongoing issue in the morning
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Douglas McShane
(@dougmcs) reported
@virginmedia The date and time it is due to be resolved had been pushed back countless times this week, will I be compensated for the loss in service?
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speedy 🐭🐀🐁👸💕
(@Speedwagon0999) reported
@virginmedia Internet is unreliable at best, constant loss of internet at least 3 times a day and the past couple of days it's been pretty much out the whole time. Turned the box on and off again, reset it and everything. Looked online and apparently a lot of issues are occurring in the city.
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Martin Boyd
(@martinboyd70) reported
@virginmedia Still no call, or support from @virginmedia then this…
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Andy*Suzanne
(@andystarsuzanne) reported
@virginmedia I've managed to get onto my account myself no thanks to your inept virgin media team. However I still have my equipment at my house waiting to be collected the txt number of 84555 which is on your letter of return does not appear to work on any network.
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PitlanesSimRacing
(@PitLanes) reported
@virginmedia Nope I've just spent, now around £200 on new equipment total, because two technicians have visited and said nothing is wrong Which just makes me think either they dont have the training or the 1gb connection is expected to deliver zero upload intermittently Terrible either way
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Viv Sutherland
(@VivSutherland1) reported
@virginmedia And aren’t you in breach of contract for not providing the service I signed up for? Just let me go…
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Frying Tonight 💙
(@tonight_frying) reported
@illbiteyounow @virginmedia @MetamorfosisHQ How about doing something to create a meaningful solution instead of an endlessly repetitive and empty sorry. Or do think that is good enough?
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iain king
(@inbrediaino) reported
@virginmedia Day 4 of the @virginmedia area outage… Advice says fixed by 12.05 today. No real information has been provided in all of this time, only failed promises. Therefore experience says ********.