Virgin Media Outage Report in Orpington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of London, Paddington, Longfield, Southwark, Islington, Newham, Camden Town, Godstone, Dartford, City of Westminster, Tower Hamlets, Poplar and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Wi-fi | |
| City of London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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ian
(@IanBorrett) reported
from
Lambeth, England
Still no TV or WiFi. @virginmedia are complete crap. Avoid at all costs.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month
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Adam Dolphin
(@itsmeinleek) reported
from
Redhill, England
@virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.
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jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
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Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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JW
(@JXMSZ) reported
from
Croydon, England
Is everyone’s Virgin Media internet still not working?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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Miranda Dobson
(@MirandaDobson) reported
from
Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony
(@anth9698miley) reported
@virginmedia I’ve been hung up on again. Currently on hold again. See photo. Could really do with some help. Supposed to have internet today but it’s been moved until after Christmas. Can anyone please help??? All I need is a dongle!!!
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kchan
(@KC368) reported
@virginmedia Tried all devices, and diffract web browser. Can you confirm whether your webmail is currently down?
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Joanne parfett
(@Gobbledigook45) reported
@virginmedia Having worked in customer service for years, this is the worst customer service I have ever encountered. From experience, with capable staff, it is not difficult to take a box from the warehouse and arrange for a courier.
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Akash
(@akashkedia84) reported
@virginmedia ur a pathetic company..your fault department is pathetic and your customer relationship team also..you are just leeches who wants to extort money from loyal customers..
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Nathanial Sydenham
(@NatSydenham) reported
@virginmedia No known service issues reported. Am losing money as i wfh and cant be off until Jan 4th.
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Ellen Phillpot
(@Ellen_Phillpot) reported
@virginmedia My internet has been down since 11:30pm last night? There’s no known outages in my area? Any help would be appreciated.
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mrchipsDCFC #Rams 🐑
(@_mr_chips_) reported
@virginmedia They were sending it, then they wanted to send an engineer. Then the person yesterday said they would send it once their 'tools' were fixed and never got back to me. Now I've been waiting over 3 hours to talk to someone again today.
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Rebecca Bell
(@tinkerbecs1987) reported
@virginmedia internet broken...called customer services and can’t get an engineer till 4th Jan! Which means we don’t get video calls with family over Christmas! Surely someone can come and look at it before then!!!!!! Don’t ruin our Christmas even more than it already is!
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Helen Rimmer 🔶️
(@melon_h) reported
TV and Internet came back after almost 48 hours. Terrible comms and empathy from @virginmedia
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Gwen Ferrari
(@GwenFerrari) reported
@virginmedia Perhaps your customer services need reviewing, as I have been in contact with numerous teams in different departments, and the term ‘best’ does not come to mind.