Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 03/02/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of London, London, Barking, Croydon, City of Westminster, Southwark, Tower Hamlets, Paddington, Newham, Redhill, Mitcham, Welling, Islington, Beckenham and Stratford.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomCity of London Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarking Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • JXMSZ Jamal. (@JXMSZ) reported from Croydon, England

    RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*

  • Gavarnos Gavin Mac (@Gavarnos) reported from Croydon, England

    @virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?

  • Ann_MadDogLady Ann Cooper (@Ann_MadDogLady) reported from Bromley, England

    @virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • CivEngSue Sue Threader (@CivEngSue) reported from Crayford, England

    Come on @virginmedia We can’t work without a broadband connection and can’t even watch TV instead because that’s not working either. A problem all day that we were promised would be fixed by 4pm (DA7)

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia down in se6 london? Can't access to your site even from the mobile

  • vshowcards vShowcards.com (@vshowcards) reported from Camberwell, England

    @MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.

  • suob71 Su O'brien (@suob71) reported from Bexleyheath, England

    @VIRGINMEDIA NO TV NO BROAD BAND NO ANSWER ON THE PHONE USUAL EXCELLENT SERVICE NOT

  • sofiaalice95 Sofia (@sofiaalice95) reported from Poplar, England

    @virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?

  • mattb112 ← Matt (@mattb112) reported from Poplar, England

    @iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint

  • bielrtv Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

  • wantrealtruth ross (@wantrealtruth) reported from Camden Town, England

    Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!

  • Hw1Helen Helen Connor (@Hw1Helen) reported from Camden Town, England

    @virginmedia when will you fix the fault at nw3? It's been 3 days!!!

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?

  • vicki_stitcher Vicki Wheatley ⁷ (@vicki_stitcher) reported from Crayford, England

    @virginmedia please can you sort out the ongoing issue with broadband (no internet). We have not had internet for 3 days! How are people supposed to work from home???!!

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?

  • ToughRecoil ToughRecoil (@ToughRecoil) reported from Poplar, England

    @chriscb @virginmedia R u from E2? Because mines down too

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Another fraud call today to my virgin landline, third one this week. No. that rung was 01202 684483. Claim to be calling from your technical team about slow broadband speeds. Please can you investigate as don’t understand why I am getting these calls of a sudden.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kerry130574 Kerry Horne (@kerry130574) reported

    @virginmedia I have tried this several times, they tell me there are no faults, then they tell me cable works are being carried out and to reset the hub, which i have done! I shouldn't have to keep resetting the hub. The phone line is service I am paying for but unable to use.

  • PatrikVesely92 Patrik Vesely (@PatrikVesely92) reported

    @youfibre Nothing, getting YouFibre this Saturday. Never again with @virginmedia

  • JillyBrum Jillybrum WWTDD (@JillyBrum) reported

    @virginmedia That was a most unsatisfactory call, I could speak to no one, all automated and I wanted to explain that it was a hardware issue not connection or signal.

  • jemma_george Jemma George (@jemma_george) reported

    @virginmedia Cost of living. Deals for people now on be edits due to disabilities. So everything on the website is NOT being adhered to. It’s shocking service in this day and age. A communications company cannot call me to speak to me. I am disabled and am asking for help to solve my issue

  • RaheemMccarthy Raheem McCarthy (@RaheemMccarthy) reported

    New customer looking for a tv & internet package, leaving bt. Any good offers from you @skytv @virginmedia

  • kerry130574 Kerry Horne (@kerry130574) reported

    @virginmedia Hi, please can you explain to me why there is always an issue with my landline phone? Thanks

  • JillyBrum Jillybrum WWTDD (@JillyBrum) reported

    @virginmedia That’s the point, how can my box freezing on recorded programmes be anything to do with that issue. It is surely a hardware problem

  • MrsTurtleR Jennifer (@MrsTurtleR) reported

    @virginmedia Yes, it says it’s down for service until 6pm.

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported

    @N_landCouncil I'm disappointed that we haven't been consulted over the planned installation of a service we don't want, and the poor workmanship of digging up the footpaths around our estate by Virgin Media. It's an absolute disgrace.

  • JillyBrum Jillybrum WWTDD (@JillyBrum) reported

    @virginmedia My problem is the picture freezes on recorded programmes and when a programme is paused live