Virgin Media Outage Report in Orpington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Paddington, Southwark, Croydon, City of London, Longfield, Islington, Newham, Camden Town, Godstone, Dartford, Tower Hamlets, Poplar and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Wi-fi | |
| Paddington |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia I only wanted a credit which has now been authorised. Shouldn’t have to ask when you know about the fault. Not good customer service you should automatically apply credit
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Erik
(@seldnfoodie) reported
from
Camberwell, England
We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.
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Dan Hall 🏳️🌈
(@LimehouseDan) reported
from
Lambeth, England
@virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.
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Daniel W
(@damawa42) reported
from
Camden Town, England
Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia John I have sent a text as you have advised I don’t want to leave Virgin I have been a customer for many years however it’s very frustrating not being able to get a signal in my home
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Chloe Elizabeth
(@ChloeLizzyRead) reported
from
Hextable, England
@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
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Paul
(@paulsullivan_) reported
from
Eltham, England
@virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!
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Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Jay Richards
(@jaykrichards) reported
from
Stratford, England
Virgin media is down again! Right in the middle of a Zoom call! @virginmedia
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🦥
(@caprettino) reported
from
Bromley, England
ughhh @virginmedia pls sort out your internet connection problems!!
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David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
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Antony Jardine
(@antonyjardine) reported
from
Lambeth, England
@virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia can confirm that there is an ongoing works in your area to improve the connection. This has started yesterday night, but we don't have an estimate time for the fix. I also have checked that there is no nearby tower to get a connection from, so we don't have to do any troubleshoo
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Noor
(@nooriiiy) reported
from
Paddington, England
Can @virginmedia WiFi please fix up!! Gave me a right scare
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Dean Porter
(@Deanporter_84) reported
from
Bromley, England
@virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy McChesney
(@andymcchesney) reported
@virginmedia how do you get out of contract after 3-4 weeks when had problems for a lot of the time, engineers out and devices that connect with BT not connecting (engineer tried too) Never happened with @bt_uk, now understand cheaper price 😥
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Andrew
(@Andy_L8) reported
@virginmedia @Raphas_Angel_ In general the service is good. However, if there is ever a need to interact with customer services its atrocious. So the poor reviews are down to people's experiences with customer services and not just a 'social media thing'
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alaw mot
(@SimonTa44447286) reported
@RandomNoobYT @grahmart @virginmedia Cancel dd as soon as or just before you cancel .they cant take a penny then .will cost them too much to take you to court to get money ..or mention social media or OMBUSMAN they hate that word
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Rick Sacrop. 🇬🇧 🏴🥋🎸🎹 🏉🇺🇦
(@RickSacrop) reported
@O2 @virginmedia are a must to avoid. My mobile phone number hasn't worked for months. The only way they can resolve it, (you can't find a human to speak to), is by them sending a txt to the number that doesnt work. The phone is fine because the other Labara chip works.
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Fentz
(@fents71) reported
@Raphas_Angel_ @virginmedia I’m pretty sure if you look up Sky, it won’t be much different. I initially had terrible problems when I switched to Virgin Media but it was eventually resolved and I was well compensated for the problem. Overseas call centres with scripted agents are the biggest issue for me.
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Daniel Picciau
(@DanielJPicciau) reported
Anyone else having a network outage with virgin media fiber? Not sure if it’s just my street having an issue or if it’s an issue for everyone. @virginmedia
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Kimberley K
(@Kimberley00123) reported
@virginmedia Hi. I’m getting bills from Virgin Media O2. How do I stop this? I don’t even have anything with an O2 sim in. I think the sim was part of a sign up at some point. Can you help?
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sue
(@suziepea619) reported
@virginmedia still waiting for virgin media to attend appointment that was between 4-7pm yesterday. To look at my landline fault that was reported 2weeks ago. Not good customer service
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Lewis
(@Lewisln9s) reported
@virginmedia woke up with no WiFi is virgin media down in KA19 (Maybole) hub has a blue flashing light I turned it on and off but no change
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Rockin24
(@Rockin243767538) reported
@virginmedia awful service with this online chat. Wait, wait, wait. Someone comes on chat wait more, wait, wait. They ask you 5 million security questions and then Terri bot comes back on. Do not get virgin media the after service is truly AWFUL