Virgin Media Outage Report in Orpington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, London, Paddington, Southwark, Bromley, City of Westminster, Croydon, City of London, Poplar, Greater London, Grays, Newham, Bexleyheath, Redhill and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Leigh Van Bryan
(@LeighBryan) reported
from
Camden Town, England
@KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video
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Jill Stanford
(@JillStanford7) reported
from
Lambeth, England
@virginmedia The fee is to change my husbands name (which actually has wrong initials) to mine as I have always paid for it and dealt with it. You also want to close down account and start another with new direct debits!!
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mrsbobie
(@lynners2) reported
from
Camden Town, England
@Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre
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steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
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Gary Brian Smith
(@MrGarySmith) reported
from
City of London, England
F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.
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philip gibson
(@nisbig10) reported
from
Sutton at Hone, England
@virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia Just check area 22 for problems, please.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bennie 🇬🇧🇺🇦
(@bennie_pie) reported
@macavanagh @virginmedia Not so simples...if you cancel your direct debit with your bank without telling #virginmedia you want to leave, they will still bill you, add late payments charges and assuming you don't pay up, will trash your credit file for 6 years by recording a default.
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Richard Cassidy
(@RichCass1008) reported
@virginmedia No, we had an engineer on Monday who advised mum had been disconnected. Rang your 'customer care' who said there was no landline!!! Then spent 2 hours of my day trying to resolve instead of dealing with my dad's funeral arrangements
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Robotnik
(@robotnikhottake) reported
@virginmedia So basically you’re just gonna charge me a full £67 for a month when I couldn’t even use the internet for 13 days until you decide the outage is sorted (which it is). You’re holding onto my compensation until it suits you so done with virgin glad my contracts not been renewed bye
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Robotnik
(@robotnikhottake) reported
@virginmedia Outage was sorted weeks ago
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Radi
(@Radost_ina) reported
@virginmedia Can you please advise me how I can escalate a complaint? The complaint advisor who called my mum was shockingly rude and patronising which is unacceptable customer service. She's been a customer of yours for over 22 years and he just told her to leave. Just shocking!
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Paul J. Winfield
(@PaulWinfield17) reported
@vmbusiness Why can I see a domestic Hub 3 on my network? ITs caused me issues all day. So 48 hour outage so far. You service is appalling
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Siobhan 🧡🖤🧡
(@greatvorn) reported
@virginmedia Hi, I had a loss of broadband both Monday & Tuesday which meant I was unable to work without hotspotting off my phone. I couldn’t access your website or app to log a disruption of service for compensation - are you able to do this or will you blanket refund all customers? Thanks
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~ Ms Ella ~
(@DoggsPollocks) reported
@virginmedia @LeePartridge16 Was with Virgin 35 years. Went to Sky two months ago Perfect. VIRGIN. NEVER AGAIN.
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Asif Yakub
(@AsifYakub) reported
@virginmedia I’ve been trying to sort out my missold renewal Virgin broadband contract. Have been promised services which have not been delivered. Have made 15+ calls but with no luck. Your technical department is unbelievable bad. I just got of the phone to Mia was just as bad
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Olivia Lloyd
(@OliviaaLloyd) reported
@virginmedia we pay nearly £100 a month and nearly every other week some part of the package is down!