Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Greater London, London, Camden Town, Croydon, City of Westminster, City of London, Islington, Southwark, Gravesend, Paddington, Tower Hamlets, Poplar, Carshalton, Mitcham and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Greater London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia sadly broken in sw17 too...
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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Rory Cellan-Jones
(@ruskin147) reported
from
Lambeth, England
Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia are there problems in the Sw17 area
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
@virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Siobhan Coady
(@SiobhanCoady3) reported
@virginmedia absolutely disgusting how they have lie about there package Threatened my husband to cancel Account we have just move into our new home with a 5 year old and have been nothing but rude really can’t believe a company this big has treated us like this
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Lee Chadwick
(@LeeChad77) reported
@virginmedia Strange, my TiVo box was replaced yesterday and I still can’t activate the new box. When I call support they tell me there is still an going issue!! I have called a few times and get told the same message 🤔
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joshua ♈︎
(@jjoshuwer) reported
why are virgin media determined to be the ******* worst at all times
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Mysterious Gamers
(@MGGC2019) reported
@virginmedia I didn't need to run a service test. Again if you follow the conversation I stated 5 comments ago that there was an issue in my area and I wanted to know what was going on why I was being told different times of a fix.
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Steve Mitchell
(@SteveMitche11) reported
@virginmedia I’m surprised you’re getting me to check now, 2 days after the problem, which was widely reported as a power outage with up to 18000 reports made to Down Detector. Good to know the money I pay out is being used to respond to the thousands of tweets you must have had on Thursday
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Hattie 🌻
(@HattieKemish) reported
DONT GO WITH @virginmedia FOR YOUR WIFI!! Honestly the worst customer service I’ve ever experienced … 10 days and counting without WiFi, countless hours lost on the phone being passed over to department after department with no one helping at all and an engineer appointment 1/2
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Mark Cuerton
(@MarkCuerton) reported
@virginmedia Chris, yes, I’ll be available from 15.00 thanks. I hope we achieve more than the UK manager that had already called me, only to tell me that the call charges are for real (we know)! The calls were made by an ill woman desperate about her life. This is very bad press, thanks.
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Annabel 💙🎧
(@wdwfan1973) reported
@virginmedia I’ve had an issue with broadband constantly cutting out for over two weeks now. When that happens, I do anything. And seeing as I’m working from home this is it ideal.
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vsb
(@RelicArray) reported
@virginmedia upgraded my WiFi to the 350 yesterday and I can’t even stay online on Xbox for more than 2 minutes before it disconnects me, also there’s no known WiFi issues in my area…
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Daniel Thurtell
(@dthurtell) reported
@virginmedia They wouldn't admit to crap. Since their "upgrade" we can't get Internet in the morning, only for a few days when an engineer was booked. No problems until we cancelled appointment. Every morning at the same time tells me it's something at their end. Since the T.V crap