Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 02/12/2026 13:05

February 12: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Newham, City of Westminster, City of London, Orpington, Poplar, Streatham, Barking, Paddington, Welling, Islington, Greater London and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia Seriously considering terminating my contract the WiFi is terrible no amount of boosters you offer to send work .... frankly I feel you’re just fobbing us off

  • thombie123 John Thombs (@thombie123) reported from London, England

    @virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience

  • billydavies07 Billy Davies (@billydavies07) reported from Croydon, England

    @virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!

  • jameslkelley James Louis Kelley (@jameslkelley) reported from City of London, England

    Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...

  • Knocker75 Karen Holmes (@Knocker75) reported from Dartford, England

    @virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need to cancel my service ASAP. You won’t even answer the phone..

  • LeovherGamboa Leo Vher Gamboa (@LeovherGamboa) reported from Camberwell, England

    @KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels

  • LeovherGamboa Leo Vher Gamboa (@LeovherGamboa) reported from Camberwell, England

    No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Islington, England

    @issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.

  • Jayme_Lowe Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England

    @JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x

  • SamWickett1 Sam Wickett (@SamWickett1) reported from Bromley, England

    @virginmedia so customer service just hung up on us after putting us on hold for over half an hour and failing to deal with an issue which your app said you can deal with. Only want a wifi booster and the customer service I have received was atrocious

  • LonglandNick nick longland (@LonglandNick) reported from Sutton at Hone, England

    @virginmedia is there a problem with your tv sevice at mo , in SM postcode

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia could you DM a direct number so I can discuss the appalling internet service you’re providing... £106 pm I expect more than we’re getting

  • CrisSarfLDN HoodyStealer (@CrisSarfLDN) reported from Lambeth, England

    @virginmedia I want someone who speaks proper English and has more brain cells that a goldfish to respond to my complaints ongoing from Dec 2019. I don’t appreciate being fobbed off multiple time’s and then hung up on. I pay for service I’m not getting. It’s daylight robbery

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣

  • thombie123 John Thombs (@thombie123) reported from London, England

    @virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lindakeating22 Linda Keating🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lindakeating22) reported

    @marionmain3 @virginmedia It's at their end . UK wide and they're trying to fix it . Seemingly due to an outage

  • Anni77600371 Anni (@Anni77600371) reported

    @virginmedia Virgin tv down. Virgin website down. Virgin Email is also down: so can't get any emails 😕. Virgin website is down, no info given & calling is no good as there is also no message given, just 'everyone is busy', and it cuts the call. @virginmedia Not everyone is on Twitter

  • SteFitz69 Steven Fitzpatrick (@SteFitz69) reported

    @virginmedia Yes... I know there is a TV outage. But I'd much rather the Internet Service be fixed! Can you at least tell me if the Internet and TV issues are related?

  • Gud_stil_2_come shana skeete (@Gud_stil_2_come) reported

    @virginmedia how do we get compensation for this Bad Service?

  • kaza0151 karen bell (@kaza0151) reported

    @virginmedia Will I be compensated for the loss of service been over hour now

  • grampius Grampius Grump (@grampius) reported

    @virginmedia As a bed bound disabled customer,it's a bit of a nightmare trying to get through to your so called customer service or LACK OF IT,I don't expect miracles but can't even get in website to register outage for compensation any advice @virginmedia .

  • Bermondseyharry Harry chapman (@Bermondseyharry) reported

    @virginmedia Happening too often now, the amount we pay each month we deserve a better service

  • Redlad77 Si * (@Redlad77) reported

    @virginmedia Liverpool L19 is down.

  • xems22x Emily 🇬🇧 (@xems22x) reported

    @ballerz223 @virginmedia Yes as I said some computers will be slow sometimes but there’s always back up computers for emergencies. It’s a GP practice of course we have our systems fixed as soon as possible…. That’s my work place. I’m at home can hardly call the IT guy to my house can I?

  • Alomgrr Alom Kobir (@Alomgrr) reported

    @ballerz223 @virginmedia Just saying,there’s an actual complaints process designed by virgin for people to actually complain about their service if and when it goes down… fellow citizens you have the right to complain without discrimination or judgement, you have the right to expect better! Be free!