Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 01/14/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Redhill, City of London, Croydon, Southwark, Camden Town, Islington, Tower Hamlets, Paddington, Bromley, City of Westminster, Poplar, Greater London, Grays and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • dizzleeducation David Carpenter (@dizzleeducation) reported from Bexleyheath, England

    @GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜

  • 190Colditz 190Colditz (@190Colditz) reported from Sutton at Hone, England

    @virginmedia The Broadband is down in our postcode. Your fault system says there is no fault and asking each resident to log a call out which is nonsense. DM me and I’ll give you full postcode so you can sort it out.

  • yas326 Yasir ( ̄(工) ̄) Khan (@yas326) reported from Sutton at Hone, England

    @virginmedia It just says, it looks like you are having trouble connecting

  • Purp_Amethyst Sumaya (@Purp_Amethyst) reported from Camden Town, England

    @virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?

  • AdrianLiard Ade Liard (@AdrianLiard) reported from Bromley, England

    Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.

  • AdrianLiard Ade Liard (@AdrianLiard) reported from Bromley, England

    @virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!

  • VenusEnvi VenusEnvi (@VenusEnvi) reported from Grays, England

    @virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!

  • AdamJT99 Adam Thomas (@AdamJT99) reported from Bromley, England

    @virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.

  • MrChips2000 MrChips (@MrChips2000) reported from Grays, England

    @virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont

  • realdealpod therealdealpodcast (@realdealpod) reported from Lambeth, England

    @virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?

  • LGuard123 S Dyett Gicquel (@LGuard123) reported from Islington, England

    @virginmedia Brilliant & I appreciate your help

  • jjrob1312 Jenny (@jjrob1312) reported from Bromley, England

    @virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.

  • Joybalfe Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • heartsdesire001 @heartsdesire007 (@heartsdesire001) reported

    @leonagraham @virginmedia Sorry for bombarding you with tweets regarding internet problems, it can be quite lengthy/complex process. Ultimately you may have to bite bullet & wait untiI you get your new provider, if you were staying with Virgin then they’d probs do more to help.

  • kevthegooner Kevthegooner (@kevthegooner) reported

    @virginmedia Hi didn’t advise on what issue is but it’s obviously heat related and an external issue. Checked couple of times and can’t get an earlier appointment. Only been with @virginmedia couple of months. Beginning to look like a big mistake

  • russja64 James Russell (@russja64) reported

    @virginmedia I don't have any broadband service today and your online test couldn't run... before I call for an engineer, are there any known issues in my area W5 3LS?

  • Adam_R_Callan Adam Callan (@Adam_R_Callan) reported

    @virginmedia day 5 of no internet at home and still no one at virgin wants to help - lovely!

  • alexjj_91 Alex (@alexjj_91) reported

    @virginmedia Hello, is there wider issues in Belfast or just my own? Hub started flashing white last night and still no connection after a few restarts

  • InaccurateConc1 Inaccurate Conception (@InaccurateConc1) reported

    @virginmedia yet another day waking up to no internet. Yet again Virgin Media claiming no known issues while downdetector et al show a huge problem. Almost like you try to avoid publicising how hilariously awful your very expensive 'service' is...

  • tonysyoung tony⚒️ (@tonysyoung) reported

    @virginmedia Internet is up now, don't know what time it came back as went to bed at 11.30 last night. TV is OK but then it always is early in the day before it warms up. I'm sure come midday it will be playing up again. We've had issues since early June, had a visit from engineer too.

  • BLOOD202 Stephen (@BLOOD202) reported

    @virginmedia Working now but seems to drop out every evening since Friday.. Wifi off some tv features not working but on at min

  • MooreBubbles Bubbles Moore (@MooreBubbles) reported

    @virginmedia Still no service. My postcode is BR2 8BH

  • liam_mp3 𝐿𝒾𝒶𝓂 (@liam_mp3) reported

    @virginmedia so my internet went down some time yesterday after noon, and now it’s partially working and i can’t do anything? And keeps cutting out