Virgin Media Outage Report in Orpington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, London, Camden Town, Croydon, Poplar, City of London, Newham, Southwark, City of Westminster, Bromley, Redhill, Longfield, Islington, Godstone and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Camden Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Windmill Flowers
(@MaryWindmill) reported
from
Lambeth, England
@virginmedia Interesting how quickly a response is given once placed on Twitter. Being told you will be called back and this does not happen only after chasing and then ridiculous question about compensation and stupid language such as deadlock.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
@vmbusiness Virgin Media outage in my area for 5 hours, fix due in another 7 hours. Staff on the phone are hopeless. Need to do better guys, I’m running a business here
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Ari Gork
(@arigork) reported
from
City of London, England
Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.
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Debbie Wood
(@sadielady1969) reported
from
Bromley, England
@virginmedia I thought that might be the case. It’s a shame as some people might not realise what’s going on and give all the info. Horrible people 😡 thanks for your help today
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@dorsetmartin
(@dorsetmartin1) reported
from
Croydon, England
@virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
My @virginmedia V6 box must be broken, it's suggesting I record the Michael MacIntyre show. WTFlip #MichaelMcIntyresBigShow
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...
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Windmill Flowers
(@MaryWindmill) reported
from
Lambeth, England
Virgin Media horrendous service and ridiculous methods when they attempt to resolve customer complaint
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@dorsetmartin
(@dorsetmartin1) reported
from
Croydon, England
@virginmedia No problem. All seems good at the moment.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@virginmedia 40 minutes it took for one of your operators to answer the telephone with no apology. I pay for a 200MB/s service and am currently receiving about 8MB/s and it’s been like this for weeks. I hope you’ll be adjusting my bill.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
Why have I been holding for over 30 mins @virginmedia Your response times are as bad as your fiber optic speeds. Terrible service.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia
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Katie Bolton
(@katie_b72) reported
from
Islington, England
@virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!
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Mikey Schmikey 🏴 🏳️🌈 🇪🇺
(@mikeyplewis) reported
from
Islington, England
@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@natjaydee There’s an outage, since about 12:40 this afternoon. I have virgin media business broadband so have been down for half the working day. Not ideal.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zowie 🧗🏻♀️
(@ZoeSomerfield) reported
Don’t accept the £4.50 discount offered by @virginmedia I did & they’ve changed my contract, put my price up from £81 to £88 with less channels & slapped on a service charge to add to the misery. Seriously not happy. Can’t get it back to £81 as I’ve changed it, no YOU DID!!
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Rowena Mc Carron
(@miccamaccamoo) reported
@davidschneider @virginmedia 6 days last month no Internet, phone or TV servicedidn't even offer money off my bill, then hit me with a price hike. Byebye Virgin media, your customer support stinks!! However your retention team with a real human were soon on the phone 👿
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Dr Glenn Mason
(@glennmason) reported
@virginmedia WiFi issues for many weeks. Numerous attempts to get support via online chat with no response. Called tonight and cut off after waiting over an hour to speak with someone. Connection is vital for me to facilitate therapy sessions. Disappointing customer service.
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The Adam Baker
(@ad_bakez) reported
Never has a company pissed me off quite like virgin media do
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Philip Omnis
(@PhilipOmnis) reported
@virginmedia First hour and a half of my stream was going well, my upload speed is now fluctuating. Is there an infrastructure issue or are you guys speed throttling (contrary to our contractual agreement). This is Day #4 now (for the third time since the pandemic). #virginmedia
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Altered Beast
(@didithitthespot) reported
@virginmedia @davidschneider David theyre awful. The service is awful these days. Good luck
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Jordan Hildreth
(@JordanHildreth) reported
@virginmedia Still not managed to get in touch, tried for 3 hours yday, finally got through, passed around various diff dept. Then to construction when the call ended. Tried again today, got passed around further being told I was in wrong dept even though customer service transferred me there
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Julian Richards
(@julianofclapton) reported
@virginmedia Until now BT has been my worst ever customer service experience but you might pull ahead soon.
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Nikki
(@NikkiWill) reported
So now @virginmedia we’ve given up after being ‘transferred’ then put on hold for 1 hour .. this is not good service 😬😡😡
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catalina
(@catalin95936273) reported
@virginmedia @virginmedia still no one contacted me although I was promised I would get contacted in 24 h on emergency- that was last week ... what do I need to do to get someone to assist me ?