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Virgin Media

Virgin Media outages and service status in Orpington, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Orpington, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 25, 10:27 AM GMT+1.
  • 64% Internet (64%)
  • 19% Wi-fi (19%)
  • 10% Total Blackout (10%)
  • 5% E-mail (5%)
  • 2% TV (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Newham, Southwark, Bromley, Bexley, Warlingham, Poplar, Thornton Heath, Purley, Dartford, Coulsdon, Grays, Mitcham, Caterham, and Orpington.

CityProblem TypeReport Time
Croydon Internet 2 hours ago
Newham E-mail 18 hours ago
Newham Internet 23 hours ago
Southwark E-mail 1 day ago
Southwark Internet 1 day ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Croydon

5 recent signals

2 hours ago
Southwark

5 recent signals

1 day ago
Newham

3 recent signals

18 hours ago
Bromley

2 recent signals

2 days ago
Bexley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • Phil_Swallow
    Philip ๐Ÿฆ… (@Phil_Swallow) reported from Croydon, England

    @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

  • declan1968
    Declan Higgins โ˜˜ (@declan1968) reported from Southwark, England

    @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

  • getpipfit
    Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE

  • Andrew007Uk
    Dr Andrew Fleming ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England

    Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia ยฃ79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 ๐Ÿ˜ฌ Compensation is only calculated when service is restored ๐Ÿ˜ช Fair?

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 9/ speak but he kept interrupting me. He had no help for me for having no internet for 6 days. He kept sighing and refused to put me through to anyone who could offer anymore help.

  • Ivan_Petrov
    Ivan L Petrov ไผŠๅ‡ก๐Ÿ‡บ๐Ÿ‡ฆ (@Ivan_Petrov) reported from Lambeth, England

    @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

  • ameehan71
    Alex (@ameehan71) reported from Bromley, England

    @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays why do I keep getting Error Code: 30915? Iโ€™ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia I think you will have to agree this is an unacceptably long time for the repair as itโ€™s already been going on for days?? โ€œThere's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00โ€

  • KimEdwards48
    Kim Edwards (@KimEdwards48) reported from Stifford, England

    @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

  • Keldavey
    hippychic (@Keldavey) reported from Bromley, England

    @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from Poplar, England

    @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

  • Boubs1985
    Kerry Vaughan (@Boubs1985) reported from Addington, England

    Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible ๐Ÿ™„

  • eviemae239
    Ben Rogers (@eviemae239) reported from Sutton at Hone, England

    @virginmedia wi-fi down yet again for about the 5th time this week. Constantly going down over last few weeks as well, absolute shambles.

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @Jaym7t5 My system is down since about 4pm

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

  • MiaZagica
    Baltazarka (@MiaZagica) reported from Lambeth, England

    @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @Marcroy_Smith @virginmedia Same here and customer service not available either

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

  • Phil_Swallow
    Philip ๐Ÿฆ… (@Phil_Swallow) reported from Croydon, England

    Time to ditch @vmbusiness I think, unreliable service & weak support

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • denimscott
    DENIM ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐Ÿ‡บ๐Ÿ‡ธ (@denimscott) reported

    @TheWho87 @virginmedia We done the same. Said something about "five days" on the packaging, but dismissed it. Within the week, box went down, so had to start using the new remote, thereby losing everything, including some much-looked at sport from the "deleted" file. That file is non-existent now.

  • tilalx
    Tilal Manzoor (@tilalx) reported

    @virginmedia Another day, another excuse from your service team. I message them and they have say nobody is coming: "I'm really sorry for the inconvenience caused. As I checked, the appointment was not attended due to technician unavailability."

  • NightAtKendalls
    Kendall ๐Ÿ’€ (@NightAtKendalls) reported

    My internet provider is so **** that Iโ€™m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

  • Dianaaaa_91
    Dianaaaa (@Dianaaaa_91) reported

    Internet went down at 9pm last night. @virginmedia youโ€™re estimating to be back up at 5:08pm todayโ€ฆ. My partner wfh how is he supposed to do his job? No information on the app just โ€œan issue in the areaโ€ can someone check on this please? Itโ€™s only been a week since it fixed.

  • IJTrueBlue
    Ian Abbott (@IJTrueBlue) reported

    How do I make a complaint about your doorstep cold callers @virginmedia

  • commercialdon
    ๐Ÿ„ผ๐Ÿ… ๐Ÿ…ƒ๐Ÿ„ด๐Ÿ„ฐ ๐Ÿ…†๐Ÿ„ธ๐Ÿ…ƒ๐Ÿ„ท ๐Ÿ„พ๐Ÿ„ฝ๐Ÿ„ด ๐Ÿ…‚๐Ÿ…„๐Ÿ„ถ๐Ÿ„ฐ๐Ÿ… (@commercialdon) reported

    @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

  • vickiwright77
    vicki wright (@vickiwright77) reported

    @virginmedia please can I have an update on service status in RG31 6

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    I dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they canโ€™t fix itโ€ฆ.. Customer since 2007 when the company began, too.

  • dpolayah
    Dave Polayah (@dpolayah) reported

    @virginmedia is virgin BB down?

  • JohnMac19059272
    Johnny Mac (@JohnMac19059272) reported

    @JFab208 @virginmedia Its never going to be a success. Go back to the satellite dish. Was far better. Id never touch any Internet co