Virgin Media Outage Report in Orpington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, Camden Town, Orpington, Poplar, Croydon, Islington, City of London, Paddington, Bexleyheath, Greater London, Newham, Sevenoaks and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Richard Noble
(@Richard09499442) reported
from
South Ockendon, England
@virginmedia I have never been able to access the app. Its says i will receive an email to verify it but never arrives. Ive contacted virgin a few times but the issue doesn't get resolved!
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Lusitano71
(@Lisboadolphin71) reported
from
Camden Town, England
@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Cate McLaurin
(@madebycatem) reported
from
Camden Town, England
Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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Richard Noble
(@Richard09499442) reported
from
South Ockendon, England
@virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the £100 credit that you also promise? Thank you.
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
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DianaS
(@DianaAlexS) reported
from
London, England
@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia So maybe I have also a problem with my phone line! ******* now
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Ivan L Petrov 伊凡🇺🇦
(@Ivan_Petrov) reported
from
Lambeth, England
@virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@philclarke0170 Virgin media seems to be the problem
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Beth
(@bethcanadian) reported
from
Lambeth, England
@virginmedia I came home to it working so whatever you did to fix it, thank you!
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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William
(@willbassoumba) reported
from
Camberwell, England
Virgin media is down and I actually have to talk to my family… yuck.
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Adam H-Matthews
(@AdamHMatthews) reported
from
Camberwell, England
@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simple Life
(@KH4NS) reported
@virginmedia It isn’t working anymore now it doesn’t allow me to enter my name so you realise how annoying this is after spending multiple days to look for a solution I am not delaying my lunch for this and now the web chat doesn’t work
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PhoebeHB
(@PhoebePhairy) reported
@virginmedia Your website has been saying all day the WiFi issue in BR2 area would be fixed by 4pm... Now it is 4pm it's magically changed to 7pm! Are you just going to keep pushing back the deadline for fixing the issue forever?
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Ash Fisher-Woolford
(@AshWWoolford) reported
@virginmedia joke of a company my phone screen died (not smashed) less than 8 months old told me to send it to Samsung who then checked it and told me to send it back to you. Your now refusing to fix on warranty as the backs been opened by Samsung.
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Neon Genesis Tarangelion
(@nirrikto) reported
@virginmedia Given he broke a length of fibre off my line I think he may just have figured out he’s killed my net. So now it’s a net/tv-less weekend I guess. Wouldn’t be so bad but I have to go outside to get phone signal here too!
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Sundeep Nijran
(@Nijran1973) reported
@virginmedia Please can you just cancel this is a joke
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Fiona F
(@FeckOffFlouncer) reported
@virginmedia Online help stated that router should be unplugged & then plugged back in. Waited 10 minutes. Performed this 2x without improvement. Also rebooted laptop. Then rang helpdesk who could not help & passed me on to another department who hadnt picked up after 22 mins so I hung up
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Plz_Speak
(@General_Destinz) reported
@Bra1nK @virginmedia @BTfibre Idk how good of a choice choice is my VM has been down for a while now and same goes for others despite them saying the servers are up and running
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Phonetix
(@RobPhonetix) reported
Anybody else noticing a steady increase in the frequency of outages with Virgin Media? I'm considering switching providers at this point having spent yet another day unable to crack on. Can't even use my mobile as a hotspot because it's also with Virgin & their coverage is crap!
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MissWright
(@xxx43510998) reported
@virginmedia outage issues in the M9 area again this has been going on since at least the end of June! Why has this issue been going on for so long!
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Jay Rossi
(@JasonRoss91) reported
@virginmedia @TwitchPBG Please just take 5 minutes to look at previous responses from your colleagues, this is getting nowhere and it is obvious that an engineer needs to be sent out to fix the issue or else you will simply lose the customer!