Virgin Media Outage Report in Orpington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Bromley, Southwark, Croydon, City of Westminster, Newham, Bexleyheath, Camden Town, Mitcham, Redhill, City of London, Gravesend, Paddington, Poplar and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bromley |
Internet | |
| London |
Total Blackout | |
| Southwark |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802. Thanks.
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Luminousbeige
(@LuminousBeige) reported
from
Camden Town, England
Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802, area ref. 22. Thanks.
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David
(@davidatdisney) reported
from
City of London, England
Five jobs I've had: - Paper boy - Virgin Media Customer Service Rep - Lloyds Bank Customer Service Rep - Special Needs Camp Counsellor - Actuary
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
The problem wasn’t resolved, informed that many customers were phoning with a similar issues with BT sport. Can’t log onto the app as my WiFi is currently not working either! That’s being looked at on Friday @virginmedia
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Napoleon
(@NW6Penguin) reported
from
City of London, England
@Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4
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Namron #FBPE
(@NormanStiff) reported
from
Grays, England
@virginmedia HI, your on-demand service is not really on- demand, I tried to watch Sundays Line of Duty today it is not on demand unless I pay another service, why is this.
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Skoobi
(@skoo3i) reported
from
Paddington, England
NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***
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Ally Dear
(@dear_allison) reported
from
Poplar, England
@virginmedia I’m trying to cancel my shitty overpriced virgin media and I’ve been on hold for 40 mins with no answer. Quick enough to take my money though. Wankers
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia I've had the issue for several months. Used to have no problems. Moving the router seems to have resolved it.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia I did. This is where this conversation started. The first time I tested using, it claimed all was well. Substantially it simply advised me to restart the router. It was not of any help, hence I moved the router, which resolved the issue & uninstalled the app.
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia No. Ever since I've had broadband, the router (of which yours is my third), has been pretty much in the same place. I've had your service for maybe 3 years. The issue is relatively recent. The nearest items are 1) my PC 2) loudspeaker. 1/2
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
@virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area ref. 22. Thanks.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Was useless. Uninstalled. Moved my router seemed to fix the issue
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Before I moved the router, I kept on losing Internet connectivity in other rooms in my one floor flat on my phone. No issue in my living room where the router is located. I would have to disconnect Wi-Fi on my phone, then reconnect. I moved the router by a about 1 foot. Now fine
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bradders
(@driver8mate) reported
@virginmedia No. The original contract has only now been cancelled along with outstanding payment as I received no service. This is thanks to Ombudsman not VM. VM still not cancelled new contract (created without consent) despite 14 day cooling period and chasing me for payment. Complete joke
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Sarah Bradshaw
(@halfmoonpond) reported
@virginmedia battling with your complaints team to get them to acknowledge that not applying a credit to my account (which I was promised was done 5! times) which has now shown on my credit report as a missed payment! I want compensation for financial issues this has caused me!
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mari 🌻
(@princesgambit) reported
virgin media is delusional if they think i will pay £7 more for their **** internet service @virginmedia
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Shahla Croxford
(@ShahlaBaghesta1) reported
@virginmedia I am still waiting on WhatsApp to cancel my package . They keep disappearing . Is that service manned ?
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Pariah. 🌸
(@MalBulmer) reported
@virginmedia @beverleyturner You can cancel your contract if they put the price up mid-contract, with no penalties. I've just done this. They tried to keep me, but not if new terms mean they'll increase their price every April! Evidently a loyal customer of 13 years, so why rip me off?!
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Sam Dugdale
(@DugdaleSam) reported
@virginmedia 10 plus year customer here. I have been informed that as a loyal customer that means I cannot get the best deals offered and have to keep using 7+ year old equipment. It seems my choice is to accept a lower level of service or leave virgin. Have I misunderstood?
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Kate
(@KateBoarman) reported
@virginmedia I did it via chat it was for an upgrade, after speaking to a team member on WhatsApp they said it was mismatched data and no other info, I have been a customer for a long time and confirmed my details with the agent. Phone was supposed to be delivered today so I am not happy 😞
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Lee Davies (with an e)
(@LeeMarkDavies) reported
@virginmedia Well... I was trying to become a customer. Perhaps ask your call centre people not to be engaged in loud conversations with colleagues when they are making outgoing calls.
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Bhoyalways1
(@gGuinnessnut) reported
@virginmedia It's shows no fault on when running check, but it's been constant for days, it needs checked out, its this city fibre crap or what, and seen it on countless pages virgin having issues,
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Daran
(@LoyalRoyalDaz) reported
@virginmedia Connections and speeds are fine but the solid green light has been on for 36 hours now but is only supposed to be on whilst an update is taking place and ive actually never seen the green light before.