Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Welling, London, Islington, Croydon, Orpington, City of Westminster, Newham, Poplar, Southwark, City of London, Greater London, Camden Town, Gravesend, Paddington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Welling |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Islington |
Internet | |
| Croydon |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Captain Zongo
(@CaptainZongo) reported
from
Croydon, England
@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
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Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@virginmedia 4o mins into watching #AStarIsBorn and there's a problem with my mates connection on her media box... Sort this 🤬 out.... grumpy is an understatement.) Lucky there's wine or you could have 3 pissed off ladies calling you waiting to be next for the next hour!!!
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Rich Homie Yom
(@yomzworld) reported
from
East Ham, England
@virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all
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paul taylor
(@trustintalk) reported
from
Paddington, England
Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).
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Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Still hanging on 25 minutes you really care about your customer
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Sarah Leveridge
(@sarahleveridge) reported
from
Paddington, England
@virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@MickHarkin8 @virginmedia Not talking about a new customer.
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.
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Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@virginmedia never use #virginmedia constantly shafting us for money for things we haven’t agreed to. 4 months in a row, 4 different things. Now denying conversations happened and won’t recall recorded calls. Disgusting for a 15yr customer.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia 2/2 you be able to supply a service at a later date.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
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Peter Boxer
(@peter_boxer) reported
from
Croydon, England
@virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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C4
(@Chris_CC4) reported
@virginmedia Thanks for the reply, ITV 2 for love island and BT sports, however when trying with other channels the same issue occurred
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Ethan Garrett
(@ethanggarrett) reported
@virginmedia FYI - After speaking with my insurance provider, Virgin have been advised of the Health and Safety issue that the unfinished work poses, both to people entering the property and children playing in the garden. As such, Virgin now has liability should any accidents happen.
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buddy14
(@granx1457p) reported
@virginmedia an you give telephone number for customer service please ?
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Noemi Moreno
(@nomopix) reported
@virginmedia I called 150… same as any other time and followed instructions to get tech support for broadband. After passing the security check before connecting me to someone, it told me to call during business hours. Is your routing for support working?
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Lothar Hex
(@LotharHex) reported
@virginmedia You obviously are commenting when you don't know the details of the issue, which is making me more angry than when I posted. I'll be adding this to the complaint.
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Sunny Kang
(@supa_singh) reported
Great to experience the common courtesy and professionalism of @virginmedia scheduling two appointments and not showing up or even calling their valued customer to inform them. Even better when they cancel your call 3 times when you try to find out what happened! Disgusting!
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Morgan Nolan
(@bot_morgan1) reported
@virginmedia my internet has been down for almost an 1 hour and 30 minutes I get disconnected from it every once and a while also, why can’t the internet just stay online at all times or at least fix it very fast not make customers wait hours to use a service they pay for.
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Noemi Moreno
(@nomopix) reported
@virginmedia I managed to resolve it but I’d like to understand what level of support should I expect from Virgin. If when I need support either you don’t work or your routing doesn’t connect me to the right place, it’s of no use to me.
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Steve Merrett
(@steve_merrett) reported
Another morning, another @virginmedia outage. Sixth in three weeks and naturally nothing on their various ‘help’ pages…
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Grace 🌻
(@graceemsxx) reported
@virginmedia I spent 3 hours on WhatsApp last night talking to Virgin, and passed through 5 different departments. The complaint I made at the start about security was magically resolved as ‘waiting times’ and the data conversation was ended by the agent before it was resolved.