Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 01/09/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Paddington, London, Southwark, Poplar, Croydon, Greater London, City of Westminster, City of London, Bromley, Grays, Newham, Bexleyheath, Redhill, Camden Town and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaddington Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • FeliceDArco FeliceDk (@FeliceDArco) reported from Islington, England

    @virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .

  • FeliceDArco FeliceDk (@FeliceDArco) reported from Islington, England

    @virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown

  • Scottmills101 Scott mills (@Scottmills101) reported from Hildenborough, England

    @virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.

  • A_D62 antoine #FBPE🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸UK/Fr/100% EU (@A_D62) reported from Islington, England

    @Mac1965 @richardbranson @Virgin @SportsDirectUK @RickSteinSchool Whoever is in charge of @virginmedia and its customer (don't give them any) service

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.

  • J44NXU Shorty (@J44NXU) reported from Bromley, England

    @virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Eltham, England

    Think its absolutely appalling that we have to wait for @virginmedia to send an engineer to INSTALL A NEW ROUTER because ours is “broken!” For the guy to come and NOT install a router because supposedly it is the signal so he has added something to the back to regulate it

  • kamal4268 Kamal (@kamal4268) reported from Poplar, England

    @virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.

  • JillHudson21 Gillian Hudson (@JillHudson21) reported from Camden Town, England

    @MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    @WorksWithWords @StepChange Me too it’s a bit hit & miss @virginmedia doing their best but internet highway not used to residential customers using connections like business customers I suspect. Back to work. Can’t let my colleagues & our members down x

  • AndyBullyBull Andy Bull (@AndyBullyBull) reported from Poplar, England

    @virginmedia I wouldn’t bother. No one has bothered to explain to my 85 yr old mum why her account has been cancelled and her PAYG balance (~£100) cleared out. No response to our formal complaint and no one willing to discuss. Shameful treatment of vulnerable customer.

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    Great timing, the @virginmedia box has gone down. #isolation

  • June299858 June (@June299858) reported from London, England

    @virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*

  • J44NXU Shorty (@J44NXU) reported from Bromley, England

    @virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • rchrdctswrth Richard (@rchrdctswrth) reported from Islington, England

    @virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dizzy4b tara mcphee (@dizzy4b) reported

    @virginmedia They never said that, plus my father doesn’t even receive a email when payment is coming out , which isn’t right

  • JohnnyDude1983 🦔🦊Johnny1983 🦝🐱 #VirginmediaCustomer (@JohnnyDude1983) reported

    @virginmedia please train your agents to a high standard. I'm sorry to say this. But some of your agents are absolutely awful 😒. Their tone of voice, speaking quietly, cutting me off. Rude etc. The list of issues is endless. I've raised a complaint for the 4th time.

  • J_eauxan 𝒥𝑒𝒶𝓊𝓍𝒶𝓃💎 (@J_eauxan) reported

    I’m this close to leaving virgin media and going to sky because this customer service is absolutely ridiculous

  • mrspiggy62 joy haddon (@mrspiggy62) reported

    @virginmedia I have had a red light on my router for about 3 months now despite having reset several times. Broadband still works sois this an issue?

  • dustingknuckles NLC (@dustingknuckles) reported

    @virginmedia The irony of this situation is that the “complaint resolution” was an APOLOGY. How is that a resolution? The complaint is literally just building. The problem is not resolved.

  • Siouxbee89 SuZannah Bee - Songwriter & composer. 🎸🎹🎤💓🌹🌹 (@Siouxbee89) reported

    @virginmedia Hello. Please could you fix the virgin credit card app ASAP because for the second time in approx 6 weeks, it’s not allowing me to make one off payments. It’s the same fault / bug as last time. Thank you.

  • 19Sophiee90 Sophie (@19Sophiee90) reported

    @virginmedia Yes and as it always does it states there’s not an issue in my area

  • ElizaUnwin Eliza Unwin (@ElizaUnwin) reported

    @virginmedia I can’t get through to the cancellation team after trying twice and having long waits with hold music both times. How can I cancel my contract and give the right 30 day notice period without having to wait for over 30 minutes and then having my call dropped?

  • SarahHu93145832 Sarah Hutchinson (@SarahHu93145832) reported

    @virginmedia I am assuming you can help me no further then and I am still stuck with an unusable phone and only able to speak to you call centre in the philapinnes who can’t/won’t help me?

  • AnneMar90044030 Anne Marie Gillespie (@AnneMar90044030) reported

    @virginmedia is 35 minutes an acceptable time to wait for customer services???