Virgin Media Outage Report in Orpington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, City of London, Tower Hamlets, City of Westminster, Paddington, Southwark, Poplar, Greater London, Bromley, Grays, Newham, Bexleyheath, Redhill and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| City of London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Maria David
(@2wheelchick) reported
from
Bromley, England
@virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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vicky
(@vickyatwork) reported
from
Croydon, England
Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia answer your damn phone
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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Paul Vivash
(@paulvivash) reported
from
Lambeth, England
@virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia my TiVo box has broken how can I get this replaced?
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Robin Pritchard
(@robinpr71) reported
from
Lambeth, England
So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤
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Tracey Franklin
(@Traceywith_an_e) reported
from
Redhill, England
@virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grumpy auld wumin
(@lunar0003) reported
Virgin media appear to have cut my landline but are still taking money. Thé phone App refused to let me in and their phone number tells me there are no issues? Here’s one VM, I’m cancelling my DD and moving to Bank of SCOTLAND.
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Joshua Harwood
(@joshuajaharwood) reported
@virginmedia Do you have plans to finish your rollout on Camden Rd, CT10 3DS? Only half the road has had your service for about a year now.
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Gem
(@Gem52964654) reported
@MartinSLewis Help!! @virginmedia offered me a price in writing 3 times and are now unwilling to do what was agreed due to their staff errors and are charging me more for my package. The managers won't help. Please help!!
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Sid
(@DrSidBakshi) reported
@virginmedia There was a complete outage of broadband and phone service today morning around 9:45. Got restored approximately 5 hours later. So I wanted to register for loss of service, but really doesn’t seem straightforward. I really don’t know if I was able to do it!
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The Cyber Sausage
(@frobiu5) reported
@virginmedia Having spoken to someone who dubiously said that they were senior technical support, apparently reversion to EE is not possible. I guess it’s time to cancel.
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Michael Edwards
(@michaellondonsf) reported
@virginmedia Your charming phone person simply said that your engineers are working on it. It must be a known local problem as your phone system initially tried to get me to ring off with the news that they were aware of trouble in N4.
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Kaine 🌋
(@xKyberz) reported
.@virginmedia your internet service is dog ****. I want a refund on all these months i’ve used your service
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Pure Contender
(@PureContender) reported
@sniperlife_ttv @virginmedia That is the worst!
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Dave Thompson
(@daveyboytommo) reported
I know you sent letters round the BD13 area telling us to expect issues with our broadband today as you're doing upgrades @virginmedia but it's been off for hours now and doesn't look like it's back until six tonight. The kids are home from school and have no clue what to do!!
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AeitZean
(@AeitZean) reported
@virginmedia Yup. Wired and wireless devices, and the hub ip is unreachable even from wired devices. It then seems to go through a reboot cycle. I tried unplugging our homeplug network in case something of ours was causing it, but it crashed again at least twice since then