Virgin Media Outage Report in Orpington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, City of London, Islington, Southwark, Gravesend, Croydon, Paddington, Tower Hamlets, Greater London, Poplar, Camden Town, Carshalton, Mitcham and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| City of London |
||
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Maria David
(@2wheelchick) reported
from
Bromley, England
@virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia my TiVo box has broken how can I get this replaced?
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
******** is wrong with Virgin Media broadband?
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.
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Max Osiris
(@themaxosiris) reported
from
Sutton at Hone, England
@virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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Tracey Franklin
(@Traceywith_an_e) reported
from
Redhill, England
@virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Ivan Georgiev ♠️
(@ivang21022) reported
from
Lambeth, England
@virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?
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Dr David Hardman
(@RumblesOfSteel) reported
from
Stratford, England
@virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maggie Bingle
(@MagsHB) reported
@virginmedia Shocking customer service though. Well over an hour on the phone waiting, put through to the wrong person 3 times and still haven’t been able to leave because I can’t remember the password I chose 15 years ago. Unbelievably unhelpful
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Jake Rooney
(@JakeRooney13) reported
@virginmedia Your ****** little service is down again how would u feel about maybe answering your phones at customer support so we can get a new hub box as the box seems to be the issue
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Gary Ayre
(@GazzaG1) reported
@virginmedia To be honest I cannot believe that a company would rather cover their backs and lie so blatantly to a customer I want to leave Virgin immediately as I am actually getting depressed and now taking citalopram depression pills and can’t deal with this anymore. Please turn me off
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Joshua Garvey
(@joshuagravy) reported
@virginmedia Iya…I’ve had a text about SIM swap. I’m not in the country, and won’t be back until June. What will happen to my service, given I’m not actually using VMO2 network, or any data?
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Dave Hammer 🏴 🇬🇧
(@hammerbiker666) reported
@virginmedia is there a problem with Skynews as been unable to get it for days - have W02 code but rebooted and still the same? BBC News has huge interference too #help
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BritishBenji
(@BritishBenji) reported
Why do @virginmedia broadband hubs only have single admin login sessions and don't allow me to disconnect the other session? It's SUCH a pain
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Rebecca Gales
(@gales_rebecca) reported
@virginmedia I already have broadband and phone with you and now want to upgrade to tv with sky sports but it won’t let me and is just giving me the worst package. Can you help? The bot is a waste of time.
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Mina
(@MARomany_) reported
So disappointed in @virginmedia just switched to them and their customer service and installation team have literally been playing games with me. Worst customer service ever! Not ideal to play around with peoples internet while we are working from home. Shocking!!! #virginmedia
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Gary Ayre
(@GazzaG1) reported
@virginmedia I am still getting wild variations of speed..and all at beginning of new contract and 3-4weeks before that. I am so very unhappy with all going from bad to worse and worse your team are more concerned about covering their backs to the point of even lying about the problem
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Mikeapollo
(@mikeapollo) reported
@gerwyn Must either be maintenance affecting the back haul for all networks in the local area or something big packing up. We're fed from the city centre here - all mobile networks bad (can't test O2), landlines (MRCOL) iffy and next door are having issues with Virgin Media TV.