Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Southwark, Camden Town, City of Westminster, Grays, Islington, Croydon, Barking, Tower Hamlets, Paddington, Newham, Redhill, Mitcham and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Camden Town |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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HARRY T
(@Spencer0814) reported
from
Lambeth, England
@virginmedia @VirginMediaCorp @richardbranson wow! We are barely into the month of August and my broadband service is down yet again!!! The tech team are saying it will take 4.5hrs b4 connection
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yesterday I wasn't able to work because the internet went down and this afternoon the same. You offer very unreliable service. What can you do for me?
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@richie_errol @virginmedia I have had the same for years and have now gone to sky. I also called sky to cancel and start again so could get 100 cash back via quidco and they have me 100 credit on my first bill. More customer service in 3 mins from sky than 15 years from @virginmedia
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Adam Morris
(@adammorris101) reported
from
Camden Town, England
@virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@VirginMediaCorp Shame your awful service has caused me to leave and I am sure @richie_errol wikl be following suit soon!! @virginmedia #servicefailure
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• lolly
(@_240797) reported
from
Bromley, England
virgin media is absolute ****. thankfully my contract ends in a few days kmt.
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Michael Henry Lamb (Mike TV)
(@Michaelhlamb) reported
from
Poplar, England
@virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
When you wake up and realise it’s not virgin media still at fault but your son who to ‘fix’ it has put a pointy thing in the factory reset of Virgin router deactivated modem mode causing total network chaos in the house
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DJ S DOT
(@djsdotsv) reported
from
Islington, England
@virginmedia internet down again 2nd night in a row #fixup
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ClareOTstudent
(@ot_clare) reported
from
Croydon, England
@virginmedia having major issues with our internet going off at very regular intervals in Thornton Heath. Please could this be looked at?
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Arthur Nicholson-Gumuła 🌱
(@Arthur82) reported
from
Lambeth, England
So is it me, or is @virginmedia uptime just getting worse and worse these past few months? Surely it hasn't always been this terrible in London?!
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
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Laurence Grinyer 🇪🇺🏳️🌈
(@laurencegrinyer) reported
from
Camberwell, England
@Luciaroperez @virginmedia A looooong hold (and lots of online dead ends) but lovely people on the phone - as is always the case with these things. Poor systems, nice people.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Ok. And on the separate issue of your call centre operative hanging up on me, who can I contact to make a separate complaint? I also then want to discuss either cancelling or downgrading my service as a result of this experience. Please also direct me to the right team.
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Alison Simmons
(@divaAlison1) reported
from
Lambeth, England
What is it with customer service these days, first @virginmedia now @Lookaftermybill supposedly calling me back to discuss the issue at 12.15pm - as of yet nothing #3pm #useless #noservice
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Have you read my entire thread? I got a letter saying my complaint was invalid due to lack of evidence - despite the internet outage on 25 June making BBC, Guardian and Sky News. Can you please direct me to how I can escalate this?
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia 1/2 I’ve received a written response from your team about an ongoing complaint due to lack of service when your systems crashed a few months ago. Apparently you won’t be processing my complaint as I didn’t register a problem at the time. Let me explain why I couldn’t
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🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩
(@Poupina__) reported
from
Islington, England
Virgin media is down again ??? My WiFi is not working man 😒😒😒
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Jas Singh FRAS
(@DrjasUppal) reported
@virginmedia i have Sky sports HD package but as of yesterday i do not get those channels. I want to watch the football tonight. Is there anyone who can fix it in next 20 minutes?
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Sandra Valenzuela
(@Sandritav79) reported
@virginmedia Well, it seems that my money is gotto be taken forever. Virgin took my money and never provided the service and seems it will be an eternal investigation about £48. Disgusting
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Lucy McGrother
(@LucyMcGrother) reported
@virginmedia Nope still waiting for never to happen. They were calling me back this pm or tomorrow morning
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Wiess
(@Wiessam) reported
@agawish @raztweets @virginmedia I gave up on waiting (Dec21 to March22) & went with BT which was installed within 9 days. Last Virgin engineer said previous engineers had lied about work! Also lost my virgin credit of £100 since I cancelled. Charged me for temporary dongle and never refunded. Broken process.
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Claire Ellis
(@claire_e91) reported
@virginmedia I moved house 12mths into an 18mth contract and instead of my old contract continuing I have been put onto a new 18mth contract at double the price. Have spoken to 3 people today and no one can help. Is my only option to cancel the contract?
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Mark Crombie
(@crombie_mn) reported
@virginmedia Great customer service to a new customer. Arranged contract to start yesterday and you were meant to deliver equipment. Waited in all day, and nothing arrived. You contacted us to apologise and say it would arrive today. Still nothing.
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Mike Algie 🕷
(@TheScottishMike) reported
@virginmedia I think you mean *exploitative* business practice, which preys on those who are too time-poor to switch providers every time. It's disappointing that there is such a great disparity in charges for existing, long-term customers.
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an Empty Slogan Empty Slog
(@bushofgoats) reported
@virginmedia the only hardwired device is the set top box - can I check the speed on that? As to the wifi, I had to buy a booster as the signal is so weak from the virgin router.
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Justine
(@JustineElleRyan) reported
@virginmedia Can you check my on going complaint and give me an update? If not I will be going to ombudsman
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Laura Marshall
(@Lauralou_m) reported
@virginmedia Persistent broadband issues, poor connection, genuinely just fed up as a customer, paying for a service I am not getting.