Virgin Media outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Sevenoaks, Poplar, Southwark, Barking, Bromley, Mitcham, Newham, Bexleyheath, Beckenham, Welling, Orpington, Caterham, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Croydon	Total Blackout	17 minutes ago
Croydon	Wi-fi	10 hours ago
Sevenoaks	Internet	1 day ago
Croydon	Total Blackout	1 day ago
Poplar	Internet	1 day ago
Poplar	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  marksonofjohn (@marksonofjohn) reported 3 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Philip 🦅 (@Phil_Swallow) reported 4 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 8 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Befitat50 (@befitat50) reported 10 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 10 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 11 minutes ago from Sutton at Hone, England

  @_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.

• 
  Philip 🦅 (@Phil_Swallow) reported 12 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Andee Byford (@BobCratchitt) reported 12 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Bernie Biggs (@Biggsy58) reported 20 minutes ago from Bexleyheath, England

  @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

• 
  Jane Common (@JaneCommon) reported 22 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 31 minutes ago from Sutton at Hone, England

  @virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password 😢 A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.

• 
  Kim Edwards (@KimEdwards48) reported 37 minutes ago from Stifford, England

  @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 37 minutes ago from Sutton at Hone, England

  Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

• 
  A voice only (@Avoiceonly2) reported 38 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 43 minutes ago from Sutton at Hone, England

  @virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??

• 
  Nigel Ellway (@Nigelellway) reported 43 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Mark Connolly (@macon1375) reported 45 minutes ago from Crayford, England

  @virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband

• 
  Mamba 〽️🦋 (@imbranzo) reported 46 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 50 minutes ago from Sutton at Hone, England

  @virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.

• 
  Will Jennings (@willjennings80) reported 56 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elizabeth Ellis (@LizEllisPianist) reported 6 minutes ago

  Ghastly customer service from @virginmedia #O2mobile , no resolution to an issue which started in August 2024 ! Beyond a joke at this point ! Legal route is now the only way forward with this !

• 
  Mo2 (@ImaginaryCard) reported 6 minutes ago

  Hello @virginmedia the Internet has been down since 7.30am and I haven't been able to register a loss of service on your website. Wtf

• 
  Andy W (@AndrewW12290183) reported 7 minutes ago

  @virginmedia Still yet to happen. Plus you will still keep my money for a TV subscription that I never signed up for. Virgin does not reward customer loyalty. I also see you think customers issues are funny

• 
  Ashron Designs (@AshronDesigns) reported 8 minutes ago

  @virginmedia I have decided to cancel after nearly 20 years! Tried live chat and all they did was reduce the package to reduce the price.

• 
  Andrew Baynton (@theandyb10) reported 9 minutes ago

  @virginmedia this morning. After lots of wasted time and persistence, I managed to raise a complaint. They informed me no record of my conversation yesterday evening and no ability to give me a priority / urgent appointment. Furious!

• 
  Filius Scott (@RobinRaving) reported 9 minutes ago

  @virginmedia Nope! But have found out my new provider will be able to cancel my contract on my behalf so I don't have to go through the agony of trying to deal with your "customer service" team.

• 
  Djacid (@djacid25) reported 10 minutes ago

  Sorry about no streams . No content . I have no Internet @virginmedia say it will not be back up until the 13th . Its been off since the 5th. No word . No update. Not even a message from virgin media. I dont feel like a customer at this point . Rather just a number. Do better

• 
  @bling_pot (@bling_pot) reported 10 minutes ago

  @virginmedia Can you explain how you can even justify increasing your broadband service to over double for a single household who limits what they use WiFi for?!

• 
  MouseMat (@andymousemat) reported 11 minutes ago

  @virginmedia been a customer for over 12 years and given you approx £12k - Is there any chance you can replace my 6 year old hub 4 - which is old technology now.

• 
  Steve Smith (@SteveSmith98) reported 14 minutes ago

  Hi @virginmedia. Fault F012283434 started last Thursday and you're now saying you don't intend to fix it at all this week. Do you actually think it's OK for your customers to be unable to work for a week? Could you not even try to explain what's wrong and what you're doing?