Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 02/25/2026 06:35

February 25: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Welling, London, Croydon, Southwark, Redhill, City of Westminster, Beckenham, Paddington, Newham, Stratford, City of London, Barking, Bexleyheath, Islington and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomWelling Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • Jayme_Lowe Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England

    @JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia could you DM a direct number so I can discuss the appalling internet service you’re providing... £106 pm I expect more than we’re getting

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels

  • SamWickett1 Sam Wickett (@SamWickett1) reported from Bromley, England

    @virginmedia so customer service just hung up on us after putting us on hold for over half an hour and failing to deal with an issue which your app said you can deal with. Only want a wifi booster and the customer service I have received was atrocious

  • LeovherGamboa Leo Vher Gamboa (@LeovherGamboa) reported from Camberwell, England

    No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience

  • Knocker75 Karen Holmes (@Knocker75) reported from Dartford, England

    @virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Islington, England

    @issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.

  • thombie123 John Thombs (@thombie123) reported from London, England

    @virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy

  • billydavies07 Billy Davies (@billydavies07) reported from Croydon, England

    @virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.

  • LeovherGamboa Leo Vher Gamboa (@LeovherGamboa) reported from Camberwell, England

    @KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need to cancel my service ASAP. You won’t even answer the phone..

  • LonglandNick nick longland (@LonglandNick) reported from Sutton at Hone, England

    @virginmedia is there a problem with your tv sevice at mo , in SM postcode

  • CrisSarfLDN HoodyStealer (@CrisSarfLDN) reported from Lambeth, England

    @virginmedia I want someone who speaks proper English and has more brain cells that a goldfish to respond to my complaints ongoing from Dec 2019. I don’t appreciate being fobbed off multiple time’s and then hung up on. I pay for service I’m not getting. It’s daylight robbery

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia Seriously considering terminating my contract the WiFi is terrible no amount of boosters you offer to send work .... frankly I feel you’re just fobbing us off

  • tonysacting tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • jameslkelley James Louis Kelley (@jameslkelley) reported from City of London, England

    Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ljrn42 Liz (@ljrn42) reported

    @virginmedia Your "customer service team " just told my daughter that she could buy a sim card from you but if she wasn't already a customer they would give her a free phone with a sim card included

  • MartynCW Martyn Williams (@MartynCW) reported

    @karenlovesshoes @virginmedia @SkySports Shouldn’t still be an issue after how many years of it been available

  • andycrawford75 Andy Crawford (@andycrawford75) reported

    @virginmedia @chrismalk1 Boring this now......!! There's never 'issues' when prices are raised, they appear perfectly on my bill. Maybe my new strategy when asked why my payment is late is "I'm looking into this"

  • mejulie64 Julie Bailey (@mejulie64) reported

    @virginmedia The same engineer attended 13th & 15th, changed hub, checked connections and said it’s an issue with the outside cabinet box. Each time we call the help centre they tell us the engineers that attend our house are separate to the cabinet engineers and will book another visit 🤬

  • bobbylove Bob Brown (@bobbylove) reported

    @virginmedia Think I spoke too soon. Back to a slow crawl today 😢

  • coolchick157 Lisa Jain 💙🕷 (@coolchick157) reported

    @virginmedia You've asked me to call you. Your chat button does not work. Your customer service did know what I was talking about & your tech team has just cut me off. It seems my "guaranteed" installation on Monday has been postponed til January.

  • andycrawford75 Andy Crawford (@andycrawford75) reported

    @virginmedia @LiamBatey4 Its not working

  • trinabelle4eva Katrina Warren (@trinabelle4eva) reported

    @virginmedia He made a complaint already and was told they'd get back to him and no one did.

  • a23hy A Adam (@a23hy) reported

    @virginmedia @boostgaming I have been trying to get a PAC code for the last 3 days. But I have been passed between 20 people on the phone. Can you help?

  • RuthDaltonR1D1 Ruth Dalton (@RuthDaltonR1D1) reported

    @virginmedia It's actually my husband who is the Virgin Media account holder and he has been having the discussions - but he doesn't have a Twitter account so I said I'd try to contact you. How would it be best to proceed if he wanted to raise a complaint?