Virgin Media Outage Report in Orpington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Dartford, Islington, City of Westminster, Newham, Croydon, Southwark, Paddington, Tower Hamlets, Camden Town, Poplar, Grays, Barking and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| City of London |
Wi-fi | |
| London |
Total Blackout | |
| City of London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
-
linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
-
Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
-
owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
-
Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
-
Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
-
Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Still hanging on 25 minutes you really care about your customer
-
linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
-
paul taylor
(@trustintalk) reported
from
Paddington, England
Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).
-
Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@MickHarkin8 @virginmedia Not talking about a new customer.
-
Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore
-
Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@virginmedia 4o mins into watching #AStarIsBorn and there's a problem with my mates connection on her media box... Sort this 🤬 out.... grumpy is an understatement.) Lucky there's wine or you could have 3 pissed off ladies calling you waiting to be next for the next hour!!!
-
Captain Zongo
(@CaptainZongo) reported
from
Croydon, England
@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
-
linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
-
Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@virginmedia never use #virginmedia constantly shafting us for money for things we haven’t agreed to. 4 months in a row, 4 different things. Now denying conversations happened and won’t recall recorded calls. Disgusting for a 15yr customer.
-
Rich Homie Yom
(@yomzworld) reported
from
East Ham, England
@virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all
-
Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.
-
Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia 2/2 you be able to supply a service at a later date.
-
Peter Boxer
(@peter_boxer) reported
from
Croydon, England
@virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.
-
Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
-
Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Also your response to social media is crap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Susan Jacques
(@susan_jacques) reported
@virginmedia Day 3 without broadband now :( All the service status links provided are unavailable as well. The promise yesterday of it being up and running by 5pm is long overdue... so frustrating and none of the service links provided work anymore either to check progress!
-
gocycling2
(@gocycling21) reported
@virginmedia what has been going on with your broadband in SM2 over the last few weeks? (About 7 to 8mbs). Today it's down again. I would like some money back without going through your awful call centre. And for anyone else, who is a good replacement that won't cost a fortune?
-
Christina Relf
(@Teens22) reported
@simonnread @virginmedia A colleague of mine in Bracknell has just said her Virgin media broadband is down too.
-
sallymunden
(@sallymunden1) reported
@virginmedia I do cad drawings and am unable to access the servers anymore. IT have mapped them which i am then able to work on but then am having problems when xrefs are remapped. They want to know if there is some sort of software protection solution is breaking the DNS resolution.
-
Tesshan
(@Tesshan8211) reported
@virginmedia works being carried out on the line today. SMS about it sent yesterday. I work from home and I cannot even use Giffgaff as a hotspot. Working on the line there as well. No notice. You own both companies and this is ridiculous after the 48h+ outage from last week.
-
sallymunden
(@sallymunden1) reported
@virginmedia Is there anything enabled on my line that might be some sort of DNS protection of forcing my devices to use a particular DNS service? If there are then can this be disabled so that they can test again from the network?
-
Steve Machell
(@SteveStrategy) reported
@virginmedia I’ve not been able to find where to talk to someone about this order/missing delivery. Rather than sending the link to your help page can you pls direct me on how I can find out what is happening with this order.
-
Julian Armstrong
(@Brasfort49) reported
Busy morning…, @Taxiapp_UK_ (new app because Freenow let us down) turns out to have been designed by an idiot, @virginmedia broadband is not working for the second time in four days, and we’re told its because we are old, and not up for new technology? Rubbish; needless stress
-
simon read
(@simonnread) reported
My ongoing #broadband problems with @virginmedia are continuing, with the service so inconsistent now it's virtually useless. Are there any broadband providers that can guarantee continuity of service?
-
Annie Shaw
(@CashQuestions) reported
@Alanol1 @simonnread @virginmedia like, I said, not a recommendation. TBH I find it astonishing service from these companies can STILL be so poor. We have huge mobile blackspots in towns. Shops can't use credit card verification. I can't get so much as a 2g signal in my kitchen 😳 Better service in darkest Peru!