Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Croydon, Southwark, City of London, Barking, City of Westminster, Tower Hamlets, Paddington, Newham, Redhill, Mitcham, Welling, Beckenham and Stratford.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Robin Pritchard
(@robinpr71) reported
from
Lambeth, England
So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤
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vicky
(@vickyatwork) reported
from
Croydon, England
Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
@SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia answer your damn phone
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Maria David
(@2wheelchick) reported
from
Bromley, England
@virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown
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Tracey Franklin
(@Traceywith_an_e) reported
from
Redhill, England
@virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
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Paul Vivash
(@paulvivash) reported
from
Lambeth, England
@virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AndyB 1690 RFC
(@Andy_B_86) reported
@SkyHelpTeam Might join use @virginmedia customer service is terrible
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Edward Thorpe
(@EdwardThorpe) reported
@virginmedia #fobbedoff no interest in helping resolve my broadband connectivity. Flatly refused to help
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Soul
(@DeadfrostYt) reported
@playpet1 @virginmedia It actually doesn't make sense for me though, like how can my entire network be completely fine, but the upload speed is down to complete ****. Then even when I do checks it tells me online it's fine, there's some real bs going on with this company
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James
(@J_dog256) reported
@virginmedia As stated the call handler was rude through out, Paul was the only contact that has been managed in this time and he was rude throughout, he raised the complaint and I have heard nothing since.
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Bramley Community Clothing Exchange
(@BramleyClothing) reported
@virginmedia Yes I have repeatedly tried to call in order to cancel my subscription. I have since written to you to cancel my subscription. You have them sent me a "no reply" email asking for the money for the subscription I have cancelled. Please advise what I should so now.
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Jack
(@jackworthy13) reported
@virginmedia I’ve tried contacting you several times since this morning to try and sort out the loss of service (WiFi connection) in my area as it’s affecting our broadband with you. Get back to me please
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Zoheb Chugtai
(@ZChugtai) reported
@virginmedia Miss sold package. Absolute incompetence from customer service !! Can’t wait to leave them
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Steve
(@Zeph74) reported
@SkyHelpTeam Nice customer service, so still not solving the problem but quite happy for a customer to leave after 12 years. Excellent. Virgin media here I come
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James Dee (Taal Orioles)
(@james_dee) reported
Internet is down again in SW20 8 @virginmedia
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SomethingtoSay
(@SumitaS6) reported
@virginmedia the customer service assistant I'm speaking with can't tell me the next step will be for a complaint I have raised after I have been overcharged.