Virgin Media outages and service status in Orpington, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Orpington, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 17, 6:25 PM GMT+1.
- Internet (69%)
- Wi-fi (14%)
- Total Blackout (7%)
- E-mail (5%)
- TV (4%)
- Phone (1%)
The latest reports from users having issues in Orpington come from postal codes BR6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Orpington, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Newham, Bromley, Poplar, Mitcham, Orpington, Barking, Bexleyheath, Sevenoaks, Welling, Grays, Dartford, Erith, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 16 hours ago |
|
Croydon
|
TV | 18 hours ago |
|
Croydon
|
Internet | 22 hours ago |
|
Newham
|
Total Blackout | 22 hours ago |
|
Croydon
|
Internet | 22 hours ago |
|
Southwark
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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Bernie Biggs (@Biggsy58) reported from Bexleyheath, England@virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia
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Will Jennings (@willjennings80) reported from Lambeth, England@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandThis is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
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Mr Wookie aka Cliff (@DogAteMyWookie) reported from Croydon, EnglandHey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
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William (@willbassoumba) reported from Camberwell, EnglandVirgin media is down and I actually have to talk to my family… yuck.
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Alex (@ameehan71) reported from Bromley, England@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, EnglandListening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Joseph Sweeney (@JosephS65112253) reported from Sutton at Hone, EnglandVirgin media Im going into my 5 week of no service with virgin media all they do is say we will investigate and nothing really poor service
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia No as I look after an elderly lady with parkinsons on Thursdays which means she doesn't get to get out of the house if I don't see her. So it's booked in for Friday. What help doninhave till then? Or reimbursement? I'm free every day after 3pm & I'm free Tuesday all day
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia 4/ I work from home so asked what can I do in the meantime? No help given. I asked to speak to a supervisor. Waited 15 mins to speak to Supervisor ( 45 mins total already spent on phone)..
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Mamba 〽️🦋 (@imbranzo) reported from Bromley, Englandholy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Råêl (@Rael571) reported@SisterWalburga I can see it from the biog. link - but I’m an EE customer rather than Sky or Virgin Media, so maybe it doesn’t count for the purpose of the question…
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Kat (@catsmum27) reported@Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.
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Kate (@oftenFrazzled) reported@O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling
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Urban Groove (@Urban__Groove) reported@virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡
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AlanCarey (@atcdecorating20) reportedJust paid again through @dazn and working fine so it’s a @virginmedia issue
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Debbie Rowe (@debbierowe1) reported@virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!
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Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported@RETeacher11 @virginmedia Switch to CityFibre, if you can. I finally got rid of VM after 15 years of bullshit. Price increases, shocking customer service, appalling tech support. Been with CF for 2 years now. I don't even have a reason to contact them - rock-solid and reliable 24/7.
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dera calla (@DeraCalla) reported@SarahLudford @virginmedia @O2 Agreed. Customer service now so often means hours and hours trying to contact people, and going round in circles for days and weeks. Why can't we just call and speak to someone?!
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Nicholas (@Nichola09215766) reported@virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.
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Lyndzi Hamilton (@Lyndzii) reported@virginmedia requested delivery date and new contract start date to be 28th July. You’ve now sent a text and told my internet provider that I want to start it on 29th June which will incur me a fee. Can you fix this please?