Virgin Media Outage Report in Orpington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, City of London, Poplar, Southwark, Redhill, Newham, City of Westminster, Orpington, Croydon, Bromley, Mitcham, Caterham, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| London |
Wi-fi | |
| City of London |
Phone | |
| Poplar |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Gerry
(@guinnessaddick) reported
from
Dartford, England
@thorogodies @Missbwattie @virginmedia We don’t have many problems with ours, surprised you do, as you’re only round the corner, must be a box problem.
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Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
@virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work
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Edward Moore-bius: It's a Moore-bing time!!!
(@edshots) reported
from
Croydon, England
@virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Robert Harrison
(@ieattothebeat) reported
from
Lambeth, England
@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
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Mabs Ahmed
(@Mabs79) reported
from
Camberwell, England
@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.
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Nigel Rumsey
(@nigelrumsey) reported
from
Gravesend, England
@virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.
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Claire 🤦🎭 prefers animals to humans
(@playgirlc) reported
from
Lambeth, England
FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!
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Sharon Hills 💗
(@Gertie58) reported
from
Dartford, England
@virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances
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Vincenzo Rampulla
(@vmrampulla) reported
from
Poplar, England
@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Sharon Hills 💗
(@Gertie58) reported
from
Dartford, England
@virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.
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Richard Noble
(@Richard09499442) reported
from
South Ockendon, England
@virginmedia im trying to sign in to my virgin account says i need to verify username in email i click verify & it says I've already verified username and so the circle of misery begins again, please help & dont say phone virgin as i cant get through or cant understand Filipino!
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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lisah1974 💙 💛
(@harberlisalfc) reported
from
Stratford, England
@virginmedia is there an issue with broadband. Been down all morning
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gurvinder Randhawa
(@Guvi_Singh1) reported
@virginmedia so annoyed tonight the service is down in my area so i have to wait till 12:50am for my internet to come back online? Last week i let it slide that my connection cut off everynight at 12am for 4 consecutive nights but this has completely ruined another evening!!!!
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Suzanne 💙
(@SuziDo) reported
@virginmedia I have been ringing you daily about the mobile signal having disappeared in our home for the last 4 weeks on all 4 devices. Yesterday we discovered the mast half a mile away is surrounded by trees higher than it. Full signal next to it, none just past the trees. 1/2
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SarahellenK
(@sarahellenk1) reported
@virginmedia Can I still cancel the new mobile contract or is it too late? I only took it out because your Virgin Mobile colleagues told me I could keep my ntlworld email account with a sim only mobile deal.
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Ghost💀🇨🇩
(@Sskrr93) reported
@virginmedia absolutely **** ffs how is my calls n internet not even working, pieces of **** swear to God I’m switching kmt
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SarahellenK
(@sarahellenk1) reported
@virginmedia I haven’t been in touch, I crucially asked for the account not to be closed down. Nobody can send me an email on it, emails can’t be sent from it. I can still see emails in it, and hopefully find old inbox emails. But only before June 6th. Please, please don’t delete the inbox.
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becca
(@beccehjane) reported
@virginmedia I just want to notify you that I’m moving address, I’ve used your chatbot 3/4 times now - filling out every detail for the result to be to wait for an agent that never comes? How else can I notify you without having to ring and sit in a queue too
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Khadijah
(@kadz_x) reported
@virginmedia you honestly have the worst wifi in all the lands, what are people paying you for??!!
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james taylor
(@jtwest66) reported
@davemorrissey64 My box is recording BBC1 for god sake, I’m expecting a phone call from my elderly mum saying there’s something wrong with her Virgin Media box. BBC have this problem every year with Wimbledon!
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Ant
(@Ant_F1_Fan) reported
@virginmedia 1/2 I can never get hold of anyone on the phone nowadays, which seems to be the only way to escalate, queues are endless & I even tried the ‘leaving’ option with no success. The chat option has been useless and the actual cause of my complaint ignored.
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David
(@dasp95) reported
@virginmedia There was nothing to be made clear. I made the complaint @ 3pm today & was told I will get a response in 5 business days. So on top of the absolutely poor service, U have also managed to close my unresolved complaint & are now asking ME to make contact to reopen it? Unbelievable