Virgin Media Outage Report in Orpington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, London, City of London, Poplar, Islington, Newham, Caterham, Southwark, Greater London, Camden Town, Paddington, Bromley, Redhill and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
||
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
-
Daniel W
(@damawa42) reported
from
Camden Town, England
@Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)
-
Gary McAllister
(@GaryMcAllister) reported
from
Bromley, England
@virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.
-
Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia
-
Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
-
Simon Bostic
(@lifesmarrow) reported
from
Lambeth, England
@virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown
-
Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
**** Virgin Media, ruined my film
-
Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
-
Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage
-
David Waddell
(@davidwaddelluk) reported
from
Camden Town, England
Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom
-
Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.
-
Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.
-
Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
-
Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.
-
BANNERWORX
(@BANNERWORX) reported
from
Croydon, England
@virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩
-
Ella Darlington
(@BellaBtweets) reported
from
Croydon, England
@virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.
-
J
(@Jay_Hul) reported
from
Crayford, England
@AJB1976 @SartorialThug @virginmedia The TiVo box is piss poor for WiFi. I bought my own router and access points and I’ve just renewed. Never had an issue with them and no way do I want BT again
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
-
Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
-
George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
-
Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonny Porter
(@jptweethawk) reported
2...subscribe to £5 a month unable to cancel for 6mths. Oh and by the way there's a £20 set up fee. Unbelievable. Although my PC internet setting are not @virginMedia equipment it is within the remit of a service provider to help access the internet, a disgrace! Explain yourself.
-
Craft Imagination
(@CraftClaire81) reported
@pedalsingh @virginmedia They're the worst. We moved from them after years of issues. Never got the speeds we were paying for, had huge periods of no Internet. On demand service from the TV worked about half of the time and their customer service was awful.
-
-!-
(@TheHoneyMunster) reported
@virginmedia It's the Indian sales advisor informing me I need confirm my full address and postcode before continuing. I subsequently confirm partial and ask them to complete as I don't know if they are who they say they are and they hang up. Not good customer experience
-
Toby Bareham
(@tobyalxnder) reported
@virginmedia It’s just gone down again, this time it’s re booted itself, usually it just freezes on the solid white ring illuminated. Waiting for it to reboot
-
Working Class Socialist
(@logical4ever) reported
@virginmedia No thanks you contact me, I’m not waiting on the phone for a hour then talking to one of your robots from overseas. I just spent over a hour using your text help service and never got anywhere.
-
Adam Thompson
(@madathomo) reported
@virginmedia Hi John. Yea apparently so and they've come multiple times, even chalking the route. They haven't rearranged so I've now agreed a contract with Sky and cancelled the virgin install. Shame to do so as I've been a virgin media customer for 6years
-
Leigh
(@leigherin88) reported
@virginmedia Like I said, the company is dishonest, disingenuous and deplorable. You’re happy to take money and provide a poor service. I bet I’d have a queue of people trying to speak to me if I cancelled my direct debit.
-
somepropernotrightsonhere
(@Nick2403197218) reported
@virginmedia the broadband has been shite for weeks. And now the lot is down and it’s estimated at 9pm tonight to be fixed. An you be any worse ?
-
Jonny Porter
(@jptweethawk) reported
1. A @VirginMedia customer 20 years. Really angry and upset over their current scammy customer services behaviour. Technically speaking my PC internet settings are not their equipment so not their problem. Unless I fork out a 1 off £60, holding me over a barrel. Or...
-
Hooman
(@Durzo_H_Blint) reported
@virginmedia 3/3 hanging up on customers whilst still talking and trying to sell products that wont fix the issue is not a good look at all. Issue has been ongoing since the contracted started btw! Horrible customer service. Took 3 months for someone to actually help.