Virgin Media

Virgin Media Outage Report in Orpington, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Orpington come from postal codes BR6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orpington, Greater London, England 02/16/2026 16:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orpington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Bexleyheath, Newham, Poplar, Croydon, City of London, Southwark, Paddington, Islington, Camden Town, Orpington, Streatham, Barking and Welling.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomCity of Westminster Internet
United KingdomBexleyheath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • jamesglynn J Λ M Ξ S (@jamesglynn) reported from Camberwell, England

    @hopburnsblack @virginmedia @vmbusiness Is this Peckham-wide? Ours has been down or on/off for three days too

  • jessie_tovey Jessica Tovey (@jessie_tovey) reported from Islington, England

    @virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    Service completely down at present again!! So @virginmedia what are you going to do!

  • tubbytel26 Neil Markell (@tubbytel26) reported from Bromley, England

    @virginmedia If someone answers? Rather than an automated voice saying they are too busy and hang up.

  • BHSnapper HowardLeigh (@BHSnapper) reported from Biggin Hill, England

    @virginmedia Humble sincere apologies...☺ I mistook my Internet password thinking that ws the correct one, only it wasn't... Found the correct one and straight in and problem solved after talking to 2 excellent advisers👍

  • markpink Mark Pinkerton 💙🚴‍♂️ (@markpink) reported from Islington, England

    @Leigh5Tom @virginmedia As an existing customer, they are known for their poor customer service. Can never get through on phone and that is main access point to info. Website CS info poor, with zero joined up thinking. Pretty good speed when working. Good luck!

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    @virginmedia Strangely nobody wants to send out an engineer & offer simple practical help... CEO team contacted over a week ago too...

  • Grmbles Graham Smith 🌹🌹🌹 (@Grmbles) reported from Camberwell, England

    @virginmedia is there anyone who can help with why my internet has stopped working?

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Camden Town, England

    @virginmedia You probably do not get we are in a pandemic and need to be working from home?!?! We’re having issues that are work-related due to your negligence as a provider. We’ve called again and we’re promised the issue would be fixed by tomorrow. Just like last time. LIARS. Refund us all!

  • aejazk Jazzhk (@aejazk) reported from Bromley, England

    @th4tguy92 @virginmedia Do you have the Hub 4. I think it’s a hub 4 is crap or VM engineers can’t control it. Let’s try the number they have given.

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    @virginmedia it great to know we pay for broadband & you really struggling to provide! I’ve had speed issues since mid Jan. U acknowledge there was a fault on 8th Feb! Said it was fixed but engineer (who came today) said wasn’t & web page wrong! Won’t be fixed till 15th! Tonight

  • tom_of_lond Thomas (@tom_of_lond) reported from Lambeth, England

    Hey @virginmedia how long till you’re gonna fix your wifi been a week now and for those that are wfh its kind of important and shutting your customer service lines doesn’t exactly help get your act together.

  • PimpOzil Drëxl (@PimpOzil) reported from Croydon, England

    @virginmedia Called again today, and was told my an automated service that all lines are busy and to try again later. I’ve been trying to call since Monday & I would like to put in writing my request to cancel. My account number is 334885003 Can someone DM me so I can get this done TODAY

  • Paul_Matuszczyk Paul Matuszczyk (@Paul_Matuszczyk) reported from Camberwell, England

    @virginmedia what brilliant technology utterly soured by almost comically bad customer service. I say “almost” as there’s nothing funny about taking 5 weeks, countless phone calls, endless hours of online chat & 2 formal complaints to just get my bill right. Not asking much.

  • whealie Chris Wheal (@whealie) reported from London, England

    @virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    Not sure how I get turned down for an awesome @virginmedia mobile/iPad bundle offer due to not meeting the criteria when I got approved for A- buying a house B- Virgin Media big bundle for tv, broadband & phone ... And my credit score is only 20 points off the maximum score...

  • DJ_Jamesie Jamesie (@DJ_Jamesie) reported from Islington, England

    @PaulJoh30516408 @virginmedia Real shame as the broadband is good. The engineer was a really nice fella too. Just the phone customer service...

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia Yeah I pay more for that not part of your service that I’m paying you for every month

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • James_P3C James Proctor (@James_P3C) reported

    @virginmedia so frustrating when both your app and customer portal stick you in a loop of ‘Run a test’ when broadband disconnects and then ‘we need to run the test again’ and back round the same loop, every day for the last month I have down time of about an hour!

  • CoastalCanary DottyDewdrop 🇬🇧🐠🐟🐬🐳🦀🦈🎵🇬🇧 (@CoastalCanary) reported

    ALL my Virgin media services are down in nr30. ******* useless bastards, can't even use my landline to contact them. Anyone else affected?

  • Tyr_Selfas Oliver (@Tyr_Selfas) reported

    Love lagging a **** ton due to whatever it is (I think packet loss idk) on anything I play @virginmedia is being absolute **** for me currently.

  • Alex__Morrison Alex Morrison (@Alex__Morrison) reported

    @virginmedia your broadband is down in BN3. Any update on a fix?

  • timlardner Timbo (@timlardner) reported

    @virginmedia No, it’s through a virgin media wifi hotspot that’s no longer broadcasting in the tube station. It works in other ones. You need to report this to your engineering team so they can fix it.

  • 1Parz Andy Parslow - P6 (@1Parz) reported

    @virginmedia can someone please message me about an ongoing bill issue which is ridiculous now

  • mightymole87 Peter Shanahan (@mightymole87) reported

    @virginmedia You really need to sort your internet service out its actually a joke how often it is going down atm. More reliable tethering to a mobile device than using your service!

  • PiReversed JT Reynolds (@PiReversed) reported

    @Corn_wolf @SkyUK Been with @virginmedia for 11+ years at two properties and never had a problem. Currently on 350+ Mbps and almost always get higher than the advertised speeds.

  • wassupbreh25 JB (@wassupbreh25) reported

    @virginmedia Our engineer didn't turn up today so no internet in the new house.. and now can't get another enigineer until Thursday.... can't actually put into words how angry this has made me. Awful service so far

  • nivgill Nirvair (@nivgill) reported

    @O2 hi, I have a virgin media account and an o2 mobile - I’ve tried upgrading to Volt via the my o2 app but I get stuck in a loop. Can you help ?