Virgin Media Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR5 and BR6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, City of London, Newham, Bexleyheath, City of Westminster, Paddington, Islington, Caterham, Poplar, Redhill, Coldblow, Carshalton and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Croydon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Robert Harrison
(@ieattothebeat) reported
from
Lambeth, England
@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.
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Katie Haisman
(@Katie3boys) reported
from
Eltham, England
@virginmedia shocking service with the internet
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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Nigel Rumsey
(@nigelrumsey) reported
from
Gravesend, England
@virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.
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Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Mabs Ahmed
(@Mabs79) reported
from
Camberwell, England
@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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Vincenzo Rampulla
(@vmrampulla) reported
from
Poplar, England
@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?
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jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia Your customer service is the worst I have seen
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.
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lisah1974 💙 💛
(@harberlisalfc) reported
from
Stratford, England
@virginmedia is there an issue with broadband. Been down all morning
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Edward Moore-bius: It's a Moore-bing time!!!
(@edshots) reported
from
Croydon, England
@virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?
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Richard Noble
(@Richard09499442) reported
from
South Ockendon, England
@virginmedia im trying to sign in to my virgin account says i need to verify username in email i click verify & it says I've already verified username and so the circle of misery begins again, please help & dont say phone virgin as i cant get through or cant understand Filipino!
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jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment
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LES ⚒
(@PL13Les) reported
from
Sutton at Hone, England
What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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VintagehartLondon
(@vintagehart) reported
@virginmedia hi there, my mailbox has been 'currently unavailable' for 2 days. Help link doesn't seem to be working. Can you help?
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Clive Davies #FBPE 💙🔶🇬🇧🇪🇺🇭🇰
(@CliveDaviesUK) reported
@virginmedia OK will try again - do I sign in?
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Kayla Holliday
(@kayla_holliday1) reported
@virginmedia me again!!! Moving in from being cut off. We supposedly sorted that, credited our account for charges unknown and then set up direct debit....or so we thought! Now we've got emails chasing payments that haven't been made...wtf???
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Matt D
(@Matt_RuggD) reported
@virginmedia The status line says that you expect it to be fixed by 2015. Practically 4 hours without service. It is frustrating as it is a repeated occurrence. ...This street/postcode has THE SLOWEST Internet speed in London. So when things do work, they're painfully slow.
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Monica Coyne
(@monicacoyne) reported
@virginmedia I’ve not been available. This should never ever have happened. I’m happy to get it sorted but it doesn’t negate what happened.
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paul blanchfield
(@paulblanchfiel7) reported
@virginmedia Virgin Media package going up by £4.25 in March, well theres a shock seeing as they bang it up every year, to be fair the service they provide is of the highest quality possible 🤥🤥😬🙄🤫
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Matt D
(@Matt_RuggD) reported
@AndyOsira @virginmedia Cheers @AndyOsira appreciate it it. Just got through on the line to hear the robot tell us they expect the engineer to fix it by 20:15. Tick tock.
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Jenny
(@jjrob1312) reported
from
Bromley, England
@virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.
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Jeremy Price
(@JeremyPrice81) reported
@virginmedia On hold for half an hour followed by lengthy call taking details, then to be told they want to transfer me to another department...This failed 3 times. Advisor told me someone will call me..Hang up call to find 3 missed calls from yourselves. Please disconnect me!
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Sahil Parekh
(@SahilP5) reported
@virginmedia @AndyOsira Having issues in KT3 too, just got a text saying there is a network problem.