Virgin Media Outage Report in Orpington, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Orpington come from postal codes BR6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Orpington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Orpington, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Westminster Abbey, Croydon, Camden Town, Caterham, Islington, Paddington, Southwark, Newham, City of London, Tower Hamlets, Poplar, Redhill, and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 17 minutes ago |
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Wi-fi | 25 minutes ago |
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Internet | 3 hours ago |
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Internet | 5 hours ago |
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Wi-fi | 5 hours ago |
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Internet | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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James Loveridge (@JLoveRage) reported from Islington, England@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.
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CazkikassPhotography (@KikassP) reported from London, England@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, EnglandGuess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks
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Lorrainebarrett1981@gmail.com (@Lorrain00085752) reported from Eltham, England@virginmedia Hi why cant we pay our bill over the phone the automatic system not working.
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Harry Bilbao (@harrybilbao) reported from Poplar, England@virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell
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Scott Cavanagh (@scottycav13) reported from Sutton at Hone, England@virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.
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Grace Kemp (@GraceKemp90) reported from Lambeth, England@virginmedia So annoying especially with all the working from home that’s having to happen at the moment! Says there are two issues in my area and not fixed till 9:45pm tonight! X
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, EnglandVirgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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Gareth Maybank (@Maybank1970) reported from Camberwell, England@virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?
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James Loveridge (@JLoveRage) reported from Islington, England@virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.
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Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England@virginmedia broadband, phone and TV all down in N7 area. Any updates?
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James 'Jimmy' Briggs (@MrBriggsie) reported from London, England@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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James Loveridge (@JLoveRage) reported from Islington, England@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.
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Karen (@Karen_1979) reported from Sutton at Hone, EnglandWhy is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.
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Harry Bilbao (@harrybilbao) reported from City of London, England@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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Karen (@Karen_1979) reported from Sutton at Hone, England@virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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MidKent Travel (@MidkentTravel) reported from Gravesend, England@virginmedia Can you please private message me, I have a log on issue.
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James Loveridge (@JLoveRage) reported from Islington, EnglandHey @virginmedia, the internet is down again, has been for 8 hours.
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Captain Morgan-Evans (@saschlike) reported from London, EnglandWho needs a man when Virgin Media goes down on me everyday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Harrold (@Mathar67) reported@virginmedia But I’m left paying for a service that I’m not receiving for up to a month ! Apart from the fact of being unable to work. It’s not good enough just to say I have to wait
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Rob Blackett (@BobbyB1981) reported@virginmedia I won’t be contacting your help line again as I know what I will be getting. My complaint to @CISASUK will include a compensation claim for the call charges I’ve incurred during this past 6 weeks to Virgin.
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Dave Hampson (@diablik_uk) reported@virginmedia We're making some essential changes We’re doing some work on My Virgin Media at the moment Email isn't affected, so you can send and receive messages as normal. If your email address ends in @ntlworld.com click here This link to email doesn't work.
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Browski (@Browski_uk) reported@davidb137 @SurbitonMoan @virginmedia Never happened in the good old Telewest days.
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John Newcombe (@JohnNewcombe13) reported@virginmedia I would but the site is down! Another day, another round of drop outs - REALLY not good enough 😡😡😡
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Lyn Paterson (@nosrepat) reported from Glasgow, Scotland@virginmedia email not working yet again. Awful company, awful service.
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Matt Harrold (@Mathar67) reported@virginmedia That’s my problem. They give me no clarity at all or any answers
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Tojian (@Tojian1) reported@mrspenceresq @RichardKennedy @virginmedia Another annoying one: time the difference between how long it takes for someone to pick up on the technical support number vs their sales number.
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Yasmin Ripley (@yazzie_r) reported@virginmedia are you gonna pay for the increase in my mobile phone bill because I’m having to use my 4g because your broadband NEVER works. And if I call you , you can’t handle the call?!
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CRRobinson (@CRRobbo) reported@virginmedia internet is down, again 😤😤