Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/15/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Waltham Forest, Croydon, Ilford, Mitcham, Paddington, City of Westminster, Wembley, Fulham, Merton, City of London, Southwark and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomWaltham Forest E-mail
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia Can I exchange my useless Hub3 for a new Hub4 please? So I can have broadband that doesn’t drop out every few minutes. #help #WiFiWilderness

  • BellaMarieUk Bella-Marie (@BellaMarieUk) reported from Walthamstow, England

    @virginmedia what is going on with your #broadband service. Every single week for the past month is getting worse and worse. Plus it’s not just me, friends in this region are experiencing the same problem. Very frustrating especially when I’m in the middle of a Zoom meeting.

  • Ciaranfff Ciaran (@Ciaranfff) reported from Southall, England

    @virginmedia fix my wifi you *****

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?

  • kslansdown kevin lansdown (@kslansdown) reported from Richmond, England

    @virginmedia No I tried the virgin media app messaging service and was told the best deal on my current package would be £122per month rather than the current £90

  • sorcha_b Sarah Byrne 💙 (@sorcha_b) reported from Walthamstow, England

    @virginmedia not great customer service...surely it can’t be that hard to explain why I’m paying £20 more per month for a basic package...

  • MarkChoueke Mark Choueke (@MarkChoueke) reported from Enfield Lock, England

    @virginmedia Hi @virginmedia, who said anything about leaving? I haven’t gone there yet. I’ve asked for a discount for lack of service and to have a proper discussion about losses. I’m self employed and working from home. I’m looking for some of that customer-centricity stuff.

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Wandsworth, England

    Dear @virginmedia #VirginMedia I have never experienced such shite customer service. Utterly utterly shocking, remote working or no remote working, is there anyone working. If a communications company can't do better? And your website is also pants. Yours non-faithfully,

  • EmilyDrabs Emily Drabble (@EmilyDrabs) reported from Camberwell, England

    God put me out of my misery - holding on the phone to @virginmedia for more than four hours! Spoken to many people who put me through to other people but no one helps me. It’s the same 2 crap songs. At least get a playlist 😢😢😢

  • kslansdown kevin lansdown (@kslansdown) reported from Richmond, England

    @virginmedia CW.—— No need . My problems were solved and a new contract sorted!!!! Many thanks🙏🏻

  • AshleyRix1 Rixy (@AshleyRix1) reported from London, England

    @virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for

  • EmilyDrabs Emily Drabble (@EmilyDrabs) reported from Camberwell, England

    @virginmedia But can I order the free ones that are part of my deal? That’s been my problem that no one has been able to sort out!

  • malaiet Adrian Malaiet (@malaiet) reported from Hammersmith, England

    @virginmedia worst internet provider in UK, appalling service

  • yusTHFC YUS (@yusTHFC) reported from Walthamstow, England

    @virginmedia TV and broadband both down missing the @NFL and gona have to watch the @SpursOfficial game on my phone... what a day for it to happen

  • ppixton Paul Pixton (@ppixton) reported from Tottenham, England

    @virginmedia Hey, can anyone help?

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @virginmedia another day of no internet and useless customer services... WHAT IS GOING ON

  • EmilyDrabs Emily Drabble (@EmilyDrabs) reported from Camberwell, England

    @virginmedia Well I spoke to so many people, trying to get my wifi booster which is part of my package! Customer service, technical, sales and retention but they all said someone else had to help, ended with Willard in retention but after the last half hour on hold had to put the phone down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaloopa23 AKA J (@Jaloopa23) reported

    @virginmedia I managed to reset the script and go down a different route that wasn’t continually looping asking me for my number

  • hasan_sweid Hasan Sweid (@hasan_sweid) reported

    @virginmedia yup just ran the tests from the service page and also from the app itself. no issues detected. But that’s probably because the internet now is absolutely fine.

  • CllrJWarmisham John Warmisham (@CllrJWarmisham) reported

    @virginmedia broadband has been down over 24 hrs now. Call to get sorted. "Should be back to normal in 24 to 48 hours. You're not the only customer affected." Just not good enough, I need access to emails and online meetings. Needs sorting urgently! 🤬

  • Paul_Suggitt Paul Suggitt (@Paul_Suggitt) reported

    @virginmedia You were supposed to reach out to me at 11.30am. Once again, you have failed me. Given I have waited around for you for a problem YOU have created, I am doing nothing more on this. Feel free to pursue my deceased mam now as all correspondence is going in the bin. This is terrible

  • paulgomo Paul Gomersall (@paulgomo) reported

    @virginmedia @skytv Saying sorry doesn’t change the way @virginmedia treat the customer, they lie to them and when you point out the calls are recorded they refuse to let you speak to anyone, the proof is in the recording but only used against the customer the customer can’t use it, one-sided #wrong

  • capra_genus Capra (@capra_genus) reported

    @ObeyJustified @virginmedia You deffo need an engineer out if it keeps dropping like it does. It should never be that bad.

  • partykitchen59 Janet Cook (@partykitchen59) reported

    @virginmedia Yes, it says there is an issue with TV in our area - it's been saying since Friday that it will be fixed by Monday 12.00 but I can't get any updates.

  • rachieb83 Rachel (@rachieb83) reported

    @virginmedia can someone tell me why my WiFi connection keeps going over over for no reason over several months. I've contacted you and you say no issues , do checks myself. Clearly is an issue as it's constantly going on and off. I'm paying for a service we don't fully recieve

  • EdersonSZN31 Fieldy 🐐 (@EdersonSZN31) reported

    @virginmedia Yeah help me by fixing my internet bozo

  • partykitchen59 Janet Cook (@partykitchen59) reported

    @virginmedia We have had no TV service since Friday afternoon and can't find out any information about what is going on - can you assist?