Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N5 and N19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Southall, Barnet, Poplar, Harringay, City of Westminster, Enfield Town, Newham, Dagenham, Hampstead, Croydon, City of London and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Total Blackout | |
| Ilford |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
-
Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia I got through. They made it worse. Now nothing in my house works as wifi is down. They told me they updated some internal software. What?!? Please advise, as I’m in a worse state now than I was before the call.
-
Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.
-
Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
-
nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.
-
Eloisa Rodrigues
(@eloisarod) reported
from
Tottenham, England
@virginmedia There seem to never be a problem, and yet everyday the internet drops out…
-
James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.
-
Ade Liard
(@AdrianLiard) reported
from
Bromley, England
@virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!
-
Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia had broadband issue last Saturday, yesterday, and today. It's totally unacceptable, especially when wfh. Have to get contract cancelled because there is no other choice.
-
Vìncere.
(@VictorJ1987) reported
from
Brentford, England
@virginmedia seriously. Its been 5 weeks now, have you still not fixed the issues?! Can you then deduct 5 weeks of bill payments for us. Jeez.
-
Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia why is my internet and TV down? 2nd time in a month, which is not acceptable when you’re paying over £100 per month. Please resolve this asap
-
Vics. 💙
(@afcvicki) reported
from
Hackney, England
@virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4
-
chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia I have never opted in so will check data protection to see if it’s even legal to communicate with me unwanted marketing garbage
-
chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia Nope as am disabled often with no access your service is awful
-
Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia It’s not letting me sign in. Can you check Wandsworth please?
-
Charles Howarth
(@HowarthCharles) reported
from
Hackney, England
@jonwensley @virginmedia Just wait until you try to cancel!
-
Ade Liard
(@AdrianLiard) reported
from
Bromley, England
Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.
-
Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont
-
chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia I never opted in so maybe you can do this for me
-
Adam Thomas
(@AdamJT99) reported
from
Bromley, England
@virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.
-
Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia Every time I’ve called it’s been over an hour before I’ve given up. I just lose the will to live. Do you have an actual customer service that works? When I got through previously, they haven’t provided solutions. It’s a real let down in an otherwise decent offering.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr Yahya Shukaansi 🇸🇴
(@cadaaninho) reported
Yo @virginmedia **** u and **** ur **** internet. One night of pro clubs is all I ask for u **** bastards. U make me waste my mobile data in my own home u sacks of ****. I hope u go out of business and in fact I might pray for this every day for the suffering you cause me
-
*Hanage*
(@MietzieK) reported
@virginmedia Wifi goes down every 30 sec. What is the problem?? Why can’t you run your service properly??
-
AU
(@AUartist) reported
Done with virgin media. Worst internet provider.
-
Laura Fay
(@LauraFay89) reported
@virginmedia any idea how long tele and broadband is going to be down for? 😡
-
Chris Shepherd
(@shepherd_1972) reported
@virginmedia They are also unable to unblock my IP address. So what is the solution? New FOC Hub4 or cancel my Virgin but pavane and go over to someone else ?
-
Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
Can anyone tell me why @virginmedia upload speeds are so slow? Downloads are fine but 10Mbs is ridiculous cw my friend's @BT network.
-
Dr Yahya Shukaansi 🇸🇴
(@cadaaninho) reported
@ibnalmemoni @virginmedia I’ve had **** stains give me better signal
-
Rediat Moges #NoMore
(@DelinaMgs5) reported
@virginmedia Then I said that okay how can we rectify this? The agent I was speaking to suggested that we cancel the current contract since I am within the 14 days where contracts can be changed. I thought brilliant. Oh, well there is a catch
-
SantanBae
(@MikiNotMinnie) reported
@virginmedia So why did you say the resolution team will look into this for Me? lol
-
Leighton
(@Leighto36076369) reported
@virginmedia @O2 Please sort it out. I hate paying stupid amounts for your wifi keep going down.