Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Fulham, Hackney, Southwark, City of London, City of Westminster, Croydon, Paddington, Hounslow, Barnet, Ilford, Bexleyheath, Harringay, Hampstead and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Fulham |
Wi-fi | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Phil
(@Phil_precious1) reported
from
Camberwell, England
It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia
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Phil
(@Phil_precious1) reported
from
Eltham, England
@virginmedia All this have been discussed and no there are no known issues in the area. Since the date the tv box was installed. We were told it will take 48hrs for the landline to start working but it never did. I tried calling so many times but only customer service for sales picks.
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
And @virginmedia is down again in N19.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
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Phil
(@Phil_precious1) reported
from
Eltham, England
@virginmedia When I eventually got someone to deal with the issue was after waiting on the line over an hour, I was told someone will contact me within 24hrs. I’m still waiting since last week Thursday.
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Karen Sarah Myring
(@KarenMyring) reported
from
Croydon, England
@virginmedia I sent a complaint by email 17th December but not had a reply this exceeds the 28 days on your complaints policy can you help
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Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
@virginmedia Yes please. I'd like to begin a new help desk ticket for our TiVo box. We have reset it numerous times, used a new hdmi cable sent by your colleague and had a signal sent from automated phone line. This needs escalating please.
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
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Simpsdj 😷
(@Simpsdj) reported
from
Walthamstow, England
@yourolly @virginmedia You can cease paying as if you don’t have service they’re in breach of contract.
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,
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Danny Campbell
(@dancmpbll1) reported
from
Eltham, England
Virgin media are so bad!
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karen butcher
(@karenlilylion) reported
from
Camden Town, England
@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
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Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia having real problems with internet dropping out this weekend - how can I get it checked ASAP please? Working from home....! Thank you.
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
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Chris Myers
(@CMyersPhysio) reported
from
Kingston upon Thames, England
@virginmedia waiting for over an hour on two occasions - absolutely useless - I wish I had never started using them
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!
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Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!
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Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
In the four minutes it takes to join an actual queue for customer support, Virgin Media tell me I should use their website to get help *five times*. I can’t do that if my internet isn’t ******* working, can I?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Widdowson
(@Tr33fi77y) reported
@virginmedia As I say please read my tweets it was a planned outage as informed by your engineer. So you are just proving my point. And to be clear then you are not willing to get anyone to talk to me or anyone of the other 500 houses in our estate and instead want to push us through….
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Qirraaath
(@qwerfyyyy) reported
@virginmedia Hi we’ve done this multiple times and have even called in but the issue is never resolved, we even have a WiFi extender in the house which also hasn’t helped.
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ChrisB
(@Mr_B_solihull) reported
@virginmedia internet down AGAIN! Can I speak to an actual person please?
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Stephen Bough
(@boff64) reported
@virginmedia Well done Virgin, rung again on 150. When we gave our details we were told an engineer has been booked, but call centre could not tell us when or where the engineer was coming as they said they had no record. Absolutely appaling. Ongoing rubbish customer service
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sunset
(@ThaBieberCrew) reported
Hi again. @virginmedia If I cancel my current phone contract & return back to you. Can I still be able to purchase a new phone from your site?
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VARIATIONHITTER
(@variationhitter) reported
@crazyh0rse1234 No jokes lol and there’s no better option a avail. @SkyUK #skybroadband I’m switching to my new friends @virginmedia anyway, sky have rude people working there and don’t even offer a good service lol what a joke
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LunchboxLogic
(@LunchboxLogicYT) reported
What really is the point in Virgin Media having wireless technology in their routers if their wireless is no better than trying to connect to it from over the road? I’m literally one floor up and there’s no devices in between and I’m getting no more than 5 down and 5 up. Scammers
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Jordan
(@TheGunner_J) reported
@virginmedia Hi I tried contacting the virgin support team on the website but I've been waiting for over 2 hours and no one has gotten back to me, so I said I'll message here instead but I'm wondering if it would be possible to enable port forwarding on my HUB 4 router?
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Timmy!
(@timmym84) reported
@virginmedia how come there is yet another 'planned outage' happening that no one has been informed of?! The only reason we know it's planned as someone found one of your engineers and they said it was an upgrade. Its almost a monthly basis now. Getting quite tiresome
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S_88
(@Shreena_88) reported
@virginmedia what is going on why is media and internet down ???