Virgin Media outages and service status in Islington, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Islington, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (73%)
- Wi-fi (18%)
- TV (9%)
The latest reports from users having issues in Islington come from postal codes N7 and N5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Islington, England
The most recent Virgin Media outage reports came from the following cities: Waltham Cross, Hammersmith, Wandsworth, City of London, Hackney, London, Dagenham, City of Westminster, Ilford, Wembley, Poplar, Croydon, Barnet, Southwark, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Cross
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Internet | 29 minutes ago |
|
Hammersmith
|
Total Blackout | 2 hours ago |
|
Wandsworth
|
2 hours ago | |
|
City of London
|
Wi-fi | 2 hours ago |
|
Hackney
|
Internet | 3 hours ago |
|
London
|
Internet | 4 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Meldrew (@victormeldrew66) reported from Croydon, EnglandBroadband supplier #VirginMedia customer service is awful. Twice today spoke 2 people both had my account in front of them, was told hold whilst i transfer you. After waiting for over 30 mins on both occasions i hung up, Web chat tell you to call. #customerservice has to be 0
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John Smith (@Temple64Sybil) reported from Harrow Weald, EnglandFeel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
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Emma Hoyle (@OohLookItsEmma) reported from London, England@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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lee leyland (@leeleyland3) reported from Barnet, England@virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"
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添柏司 TDP (@tianbosi) reported from Hackney, England@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
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Wendy (@Honeykiss) reported from Lambeth, England@virginmedia trying to cancel and not finally got thru to pre Installation only to be cut off! Can you help
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Davey L (@daveybuoy) reported from Hackney, England@virginmedia Well the forums were useless... now all my virgin services are down, again.
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Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates
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Terry Ransome (@Transome77) reported from Ilford, England@virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!
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Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
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Elise Tapper (@elisetx) reported from Barnet, England@virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡
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Oriental Food 吃货铺子 (@fareastfood126) reported from Islington, England@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
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Julie Pender (@Cdnchick74) reported from Richmond, England@virginmedia week 2, day 2 - still no resolution to broadband and no help from customer service. What can I do?
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Jessica Tovey (@jessie_tovey) reported from Islington, England@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
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Ollie Toogood (@OllieToogood) reported from Islington, England@virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.
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Paul Lewis (@paulstevenlewis) reported from Barnet, England@virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude
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fabiano (@fabparra) reported from Brentford, England@virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers
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fabiano (@fabparra) reported from Brentford, England@virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??
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Paul Raymond (@paulsamuel1968) reported from Croydon, England@virginmedia unable to get through on phone lines to upgrade my service?
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Amy Cronin (@amycro95) reported from Wandsworth, England@virginmedia No I haven’t. It’s impossible to get through. And I’m sure I’ll get a charge if I can’t get through to sort this problem out even though I can’t get through! I’ve been with your company two years and I should have left after the first years problems!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Az Zahid (@AzZahid6) reported@virginmedia absolutely crap service crap customer service. Can’t get through to a human. I hate virgin media rn
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Kim Jones (@Kimsfeatures) reported@virginmedia it’s impossible to talk to a customer advisor. Instead I’m taken through options which don’t answer my question. My internet is down and I want to speak to someone about it. What number will get me through to a person
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Cadmus (@Geraint_1966) reported@virginmedia TS26 Internet down again, CCTV down, alexa down, smart home lighting down, usual "we're Sorry " crap on service status, no indication when you will fix it, what a bloody shitshow of a company.
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gerardmcswiney (@Gmcswineyyy) reported@virginmedia There was an outage in my area it's now working .
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NiKA TORi (@nikamusik) reported@virginmedia I appreciate ur polite template-reply. Yet the fix date moved once again (9 days!) We need 2 know what exactly happened & what r u doing in great detail to fix it. I’ve lost a major contract due to this disruption & I’m not alone experienced loss of earnings. GET IT TOGETHER, pls
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Scott (@Smhumm) reportedHey @virginmedia my remote's voice control isn't working and hasn't been for a few days. Tried doing an online chat but it won't connect to an agent. Can you help?
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Ann West (@AnnWest84) reported@virginmedia Yes, the same as the app - estimated fix is tomorrow?! I wfh so that's going cause me a huge problem
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Caroline (@Carolin73725846) reported@virginmedia my Internet is gone - killinarden area D24 since lunchtime today.. nothing on the outages checker. Is there an outage?
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Graham Long (@Grahamthecabbie) reported@virginmedia just checked my bank account and you’ve helped yourselves to £186 for no reason or at least without explanation! Going to cancel my contract and elsewhere. Disgraceful!
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Steiner #RejoinEU 🇪🇺 (@Graz_Jakomini) reportedDoes anyone know of a Network provider that is more impossible to deal with than ******** awful Virginmedia? They are a bunch of self righteous ***** that are impossible to deal with.