Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N19 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/30/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Kensington, Wembley, Poplar, Hackney, London, Southall, Northolt, City of Westminster, City of London, Stanmore, Camden Town, Hampstead, Southwark, Paddington and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomKensington Internet
United KingdomWembley Total Blackout
United KingdomPoplar Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    I advice people please do not use @virginmedia broadband they are false advertising. Pathetic customer service useless engineers not turn up on due date just charging big money in the name of fibre optic but service is worst than land lines. No service in my home last 7 days

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    @virginmedia spoke to your rep today by phone. Offered me a deal at £20pm, then tried to tell me that I'd agreed to £28 pm. I did have a contract with you. My phone line never worked. @Ofcom

  • LifeOfTy__ LifeOfTy__ (@LifeOfTy__) reported from Enfield Lock, England

    @virginmedia Sort your shit out. Broadband and TV continuously going down today

  • AdrianLiard AdeL (@AdrianLiard) reported from Bromley, England

    @virginmedia No need for escalation. Everyone has been courteous, it's just the lack of product package changes communication which has been an issue.

  • MarkoValonen Marko Valonen (@MarkoValonen) reported from Brentford, England

    @virginmedia customer services needs a nig improvement! A gent from your marketing team called and offered FREE channels as I’ve been witn u since 2002 or so. Bill comes and I’ve been charged for the service. I call customer support and they tell me that the marketing team LIED.

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @virginmedia is a worst broadband provider and their customer service is pathetic they are lairs do promises their engineers not turn up I been calling since October 3 times book engineers no turn up yet last 7 days no service and again said book a engineer.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia signal gone down again in IG2 6PX, please can you reboot your servers

  • charliehart1985 jack (@charliehart1985) reported from West Molesey, England

    @virginmedia still having issues with Netflix still not working on my tv

  • TheMrFlowers TheMrFlowers (@TheMrFlowers) reported from Camden Town, England

    @virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!

  • timmy_uk Timothy Firmager (@timmy_uk) reported from Merton, England

    @virginmedia I followed the instructions and called Your customer services team yesterday. The rebooted and reconfigured router remotely but still no improvement. I would like you to send an engineer out to my home.

  • essentialfusion شاهد اقبال (@essentialfusion) reported from Ilford, England

    @virginmedia Don’t reply with a bog standard message written by a monkey doing a cut and paste job. Bubbles has more important things to do than worrying about your crappy service

  • BubyFish Ian Fish (@BubyFish) reported from Enfield Lock, England

    @virginmedia - it is very rude for your operators to hang up the phone mid conversation especially given how long it takes to get through..

  • CounterCultureG Counter Culture (@CounterCultureG) reported from London, England

    @virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th

  • lifeofvanisha Vanisha (@lifeofvanisha) reported from Enfield Lock, England

    I am so done with my @virginmedia being so slow

  • kamon80 Byron Leigh (@kamon80) reported from Walthamstow, England

    @virginmedia My Internet is not working and your service checker isn’t working.

  • alastairmccoll alastair mccoll (@alastairmccoll) reported from Brentford, England

    @virginmedia 3 days of slow DLs and no Netflix, you guys need to fix this now or I’m off to a new supplier. Please respond with action and not platitudes, thanks.

  • CPH83 Christian Hose (@CPH83) reported from Wandsworth, England

    @virginmedia I’m paying over £100 per month for my broadband package and haven’t been able to access movies since Sunday. Not happy in the slightest. Never had this problem with Sky

  • AdrianLiard AdeL (@AdrianLiard) reported from Bromley, England

    @virginmedia In my humble view the customer call centres, specifically abroad need more training...I've been on the phone 3 times to amend packages & in truth not many are up to speed when the change occurs As a customer of over 11+ years it's been a poor experience

  • call_horne Chris (@call_horne) reported from Bromley, England

    @virginmedia is there any reason why my internet is so slow. Last week I had hitting 100mbps now it’s not even 20.

  • barnettenergy Rob Barnett (@barnettenergy) reported from Islington, England

    @virginmedia Yes. That’s correct. When I am on my home network (Virgin), Netflix video will not stream — watching Amazon Prime right now, which is working fine. YouTube also works, so it only seems to apply to Netflix. (And Netflix works fine when I switch to 4G / Vodafone.)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ashthedrum Ash Smith (@ashthedrum) reported

    @virginmedia Yes it says there is a broadband issue 😢

  • patinkent Pat Cox (@patinkent) reported

    @virginmedia Please look at the site "Is virgin down in my area" and put my postcode in, it says TV has problems, now I wonder why that is?

  • MartinRed2022 ⓂⒶⓇⓉⒾⓃ (@MartinRed2022) reported

    If you have to return equipment to Virgin Media do not let them arrange to pick it up as they will cancel three times and then charge you for not returning it.

  • Marky_B_123 Mark Batcheler (@Marky_B_123) reported

    @virginmedia Hi. Any updates? We're in to day 5 now. This is getting beyond a joke. Where is the live chat service on the website? It seems to have vanished. I spent ages writing a complaint and it has also disappeared. Can you confirm you have received it?

  • Shazza63906594 Shazza (@Shazza63906594) reported

    @virginmedia I need to be advised on planned outage tonight between 9pm and 11 am tomorrow in Medway area is it just broadband or TV as well it is s n the talk talk website that u are doing overnight work I have recordings set and need to one thanks

  • StephCKJ Steph Stephens (@StephCKJ) reported

    Have a word with your customer service staff please @virginmedia. Had a sales call from them regarding my business phone contract and they hung up on me when they couldn’t get me a better deal. 👍🏻

  • Ferjani9arwi Seifeddine Ferjani (@Ferjani9arwi) reported

    Never use @virginmedia : Virgin Media continued to attract the highest volume of pay-TV complaints; the main reason customers complained to Ofcom was complaints handling. Sky received the fewest pay-TV complaints.

  • measlewolf Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

  • TheBeesleyBuzz TheBeesleyBuzz (@TheBeesleyBuzz) reported

    @bt_uk do you have contact details from open reach please? They turned up unannounced on our driveway this morning, did some drilling and banging and now we have no phone (we are with @virginmedia and there was no problem with our phone until open reach just caused problem)

  • katnav01 キーディ魔女 🍀 (@katnav01) reported

    @virginmedia hi could someone help me with a phone issue please?