Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hounslow, Hammersmith, London, Newham, Enfield Town, Paddington, Hackney, Croydon, Poplar, Southwark, Camden Town, Harringay, Barnet, Ilford and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Total Blackout | |
| Newham |
Internet | |
| Enfield Town |
Total Blackout | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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hippychic
(@Keldavey) reported
from
Bromley, England
@virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it
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Crypto Ivan
(@Ivan_D_Crypto) reported
from
Hackney, England
@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service
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Baltazarka
(@MiaZagica) reported
from
Lambeth, England
@virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Sandeep Pandya
(@spandya1) reported
from
Harrow Weald, England
@virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia Please as I have been paying for service
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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anne hill
(@gorgeousuk) reported
from
Bromley, England
@virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves
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Alan Hodge
(@hodgie_hd) reported
from
Kensington, England
@virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Chris 🏳️🌈🇪🇺
(@strutcakes) reported
from
Lambeth, England
Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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clairebear
(@clairebear2810) reported
@VirginMediaIE @virginmedia I wanted to try get them plans I taught you could add family to your account? And change payment method , I've just never been able to get into my account
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Robb1112 🇪🇺 💙💜💖
(@Robb1112) reported
@Topicaltim @virginmedia Damn, was hoping for some sort of reverse Schroedingers Complaint type thing
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alan cook
(@athleteal) reported
Virgin Media, you cant report a fault because they are busy, you can't speak to them via what's app because their Bot is appalling and send you around in circles. How can I complain or cancel my service if I can't get in touch? They are clearly Virgins at customer care.
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Pealos 🇬🇧
(@_Pealos) reported
@virginmedia I'm not looking for you to resolve this on Twitter. I'm still waiting on WhatsApp for a response yet I can talk to you freely on here. It's obvious your public image is more important than your actual customer service.
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Dave N
(@DAIWAIGIBBS) reported
@virginmedia I can't talk to someone from Virgin Media about my options, so I just want to discuss leaving. Your customer service is awful, your WiFi is awful (buying a 3rd party wireless access solution is not a solution), and you expect more money for this.
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Dan Williams
(@danrwilliams82) reported
@virginmedia moved house recently and asked what u could do for us as an existing customer-my only stipulations were I didn’t want to lose the kids channels we already had and to add sports. Our tv has just been connected and discovered the kids channels are missing. Can you fix?
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Anne Hathaway
(@anneinhope) reported
@teenyllama @richardosman Classic hold message from @virginmedia yesterday when my broadband went down,😬 telling me that I should go on their website for help...
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Scott
(@scott1986cox) reported
@virginmedia 24 hours so far on chat and still waiting for you to actually answer, I’ve had automatic messages asking if I still want to talk to someone. I just want to cancel this is joke!
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mar dea
(@MartindeakinMd) reported
@virginmedia Hello Im now with BT broadband but been unable to cancel vm as i keep getting cut off on the phone. Also tried writing to the Sunderland address but so far...no joy. I have arranged a bag to return the vm hub sending it back next week. How can i cancel :(
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john woods
(@johnwoo57049843) reported
@virginmedia can you actually speak to anyone without calling the shocking customer services call centre