Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N5, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ilford, London, Croydon, Southwark, City of Westminster, Hounslow, Bromley, Mitcham, Islington, Newham, Barnet, City of London, Poplar and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| London |
Wi-fi | |
| Southwark |
||
| Hammersmith |
Internet | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia Seriously considering terminating my contract the WiFi is terrible no amount of boosters you offer to send work .... frankly I feel you’re just fobbing us off
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skineuphoria
(@SemaSemaemma) reported
from
Enfield Lock, England
@virginmedia Why is this network always playing up so unreliable
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
@KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit
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James Louis Kelley
(@jameslkelley) reported
from
City of London, England
Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Anna Maslowicz
(@annamazz) reported
from
Kingston upon Thames, England
@virginmedia Yes a fault yet again!!! Absolutely no service at all .... no WiFi / TV or home phone
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Andrew Brooks
(@Real_Blue_Meani) reported
from
Epping, England
@virginmedia Have finally checked on line it says it's still down and a fault has been reported.
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Frances Reilly
(@FrancesOfficial) reported
from
Ilford, England
3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!
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Andrew Brooks
(@Real_Blue_Meani) reported
from
Epping, England
@virginmedia our virgin phone line went down last night. I reported it but have had no acknowledgement of the fault, guess what no surprise it's still not working. #disappointed #nocontact
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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HoodyStealer
(@CrisSarfLDN) reported
from
Lambeth, England
@virginmedia I want someone who speaks proper English and has more brain cells that a goldfish to respond to my complaints ongoing from Dec 2019. I don’t appreciate being fobbed off multiple time’s and then hung up on. I pay for service I’m not getting. It’s daylight robbery
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia could you DM a direct number so I can discuss the appalling internet service you’re providing... £106 pm I expect more than we’re getting
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT
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Ian Gambier
(@iangambier) reported
from
Hackney, England
@Data_Thug @virginmedia EE are quite good in the sense that i have never had to plot their cruel and viscious death x
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Giuseppe Sollazzo
(@puntofisso) reported
from
Islington, England
@issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Juggzy Malone
(@Juggzy) reported
But it is immediately clear that any 'intermittent connection problems involving random customers' appear to be me and off all the time. Please don't treat me like I am an idiot. If there is an intermittent area problem, get an engineer out now to fix it @virginmedia
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Shiguftah
(@shiguftahj) reported
@virginmedia We have put in a complaint and no one has got in touch with us, yet my dad was told someone will get in touch with him in 24 hours. He has been constantly lied to!!
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Nick.
(@nicka____) reported
4th time of internet connection dropping out today @virginmedia any reason why? Numerous times this week aswell. Shocking service.
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civil_savage
(@david__123) reported
@virginmedia Internet off again. I phoned the number. It asks me for my virgin phone number. I don’t use virgin for phone thank ****. And I can’t remember or find my acc number
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Paul
(@PaulHull97) reported
@virginmedia Faults team just told us to take the exact same steps you guys did pin reset etc and STILL having issues.
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Chris Raynor
(@ChrisRaynor14) reported
Virgin media are not very good helping you to sort out an error code on catch up they are a bit poor
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Kayleigh Mcveigh
(@kay_2988) reported
@virginmedia internet has been down in my area since yesterday afternoon, which also means we have had no TV, was meant to be fixed by 1.30 this morning. Still not done. I expect some money back
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Josh Naylor
(@joshuajnaylor) reported
@virginmedia Not exactly. I said I wasn't willing to pay extra on top of my monthly fee. They are escalating it and will hopefully call back but I'm not optimistic. Perhaps you could try and help them
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gill b
(@gill_b14) reported
@virginmedia Hi I don’t want to pay more for a service I should already have ! I’ve been awaiting a wifi booster since January and my existing router constantly splits into dual bands . Please can this get sorted
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John Stone
(@cXnJohn) reported
@virginmedia So what your saying is i need to call the number and speak to the people that already think sending me a wifi booster is going to fix my connections external problems? That'll be fun. Wonder how many attempts it will take for me to get through this time.