Virgin Media outages and service status in Islington, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Hackney, Islington, City of Westminster, and Camden Town.

City	Problem Type	Report Time
London	Wi-fi	22 minutes ago
London	Internet	34 minutes ago
London	Internet	1 hour ago
City of London	Internet	2 hours ago
London	Total Blackout	4 hours ago
London	Internet	5 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Mary (@SandraS80775853) reported 47 seconds ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Guy Leech (@guyrleech) reported 2 minutes ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Emma Churcher-Holt (@emmalouchu) reported 4 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  Melanie Hart (@MelanieHart72) reported 5 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  Derrick Brown (@DerrickSWB) reported 7 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Lusitano71 (@Lisboadolphin71) reported 8 minutes ago from Camden Town, England

  @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

• 
  Emma Churcher-Holt (@emmalouchu) reported 24 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 28 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Shah 🦅 (@shah4569) reported 29 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 34 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Vignesh (@mistervickster) reported 37 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Roger Highfield (@RogerHighfield) reported 38 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Mary (@SandraS80775853) reported 39 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported 40 minutes ago from London, England

  @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 43 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  SallyH (@sallyhhk) reported 46 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Marian Martin (@marianmartinart) reported 49 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  Paul Lewis (@paulstevenlewis) reported 50 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Lucy Hunte (@HunteLucy) reported 56 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 59 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debra Dommen (@dommen19390) reported 6 minutes ago

  @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?

• 
  Samet (@Samet_UK) reported 7 minutes ago

  @virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.

• 
  Clare (@clarewo86) reported 12 minutes ago

  @virginmedia the problems I’m having with my Internet are crazy there’s not been a day in over a week that it hasn’t gone down and constantly buffered

• 
  JR (@Dadyougeek) reported 12 minutes ago

  @virginmedia Is this an automated tweet because you’ve said this many times and not responded to my message! A bit like your engineers turning up to fix things this is a shambles

• 
  Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported 12 minutes ago

  @virginmedia We sent back our equipment weeks ago and now we have a message saying we’re being charged £90 can you help?

• 
  jango fett (@jangofe42286291) reported 15 minutes ago

  @dublinvoter I will never pay my licence fee again. This joke of a broadcaster all ready receives revenue from advertising like virgin media, they will survive without the licence money if they stop paying stupid wages to talentless hacks.

• 
  Ben Grant (@MrBenGrant) reported 19 minutes ago

  @virginmedia we are so done with you when our contract ends, barely a month goes by with outages and reliability issues! £73 a month you would expect top speeds and super reliability. Sadly not.

• 
  Michael Westcombe - Stalin's Canary 🐣 (@AngryMichaelW) reported 19 minutes ago

  Is Virgin Media down? Their server, I mean?

• 
  Wolf of X (@WolfofX) reported 20 minutes ago

  For more than a decade, Stan Beaton held onto something that many people would consider priceless. It wasn't jewelry, money, or a photograph. It was the voice of his wife, Ruby. Ruby passed away from cancer in 2003. Before she died, she had recorded the greeting on their home answering machine. It became the last recording of her voice, and whenever grief felt overwhelming, Stan would play it just to hear her speak again. He was so afraid of losing that message that he stayed with the same phone company for years, believing it was the safest way to protect it. Then, in 2014, everything changed. Following routine maintenance by Virgin Media, the voicemail suddenly disappeared. Stan was devastated. He believed the final piece of his wife's voice had been erased forever. When Virgin Media learned what had happened, they refused to give up. The company assembled a team of 11 engineers, who spent three days searching through backup systems and archived data. One executive compared the task to searching for a needle in a haystack. Against the odds, they found it. When the recording was played back to Stan during a BBC Radio Leeds interview, he broke down in tears. "That's her... It's just a wonderful, wonderful sound that I thought was lost forever." Virgin Media later provided him with copies of the recording so it would never be lost again. Sometimes technology isn't just about cables, servers, and code. Sometimes, it's about giving someone one more chance to hear the voice of the person they loved most.

• 
  Jacky (@Jackymaguire) reported 24 minutes ago

  @virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system