Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N1, N7, EC4P, EC1V, N5 and N19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Bermondsey, Borehamwood, London, Bushey, Ilford, Ealing, Wembley, Walthamstow, Streatham, City of Westminster, Islington, Hampstead, Camden Town and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Bermondsey |
Internet | |
| Borehamwood |
Internet | |
| London |
Wi-fi | |
| Bushey |
Internet | |
| Bushey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?
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William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
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Marco
(@marco_dirosa) reported
from
Islington, England
@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Mit
(@mit112112) reported
from
Brentford, England
@virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia What happens is when I connect to the @TicketmasterUK app from the priority app, it offers no option to actually purchase. @TheO2 suggested clearing all cookies and cache. The issue with that is passwords have to be re-entered for almost every app. There must be a better way
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WilsonGao
(@WilsonGao10) reported
from
Lambeth, England
@virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!
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Kathy Miller
(@KathyMi25429227) reported
from
Croydon, England
@virginmedia Please do......Please.. no email reply from CEO yet. Refund? I've lost money due to Virgin's recent appalling service
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Josh
(@Jatkins__) reported
from
Camberwell, England
I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃
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carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
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Riccardo Del Bello
(@RickDelBello) reported
from
Hackney, England
@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia You want to add 4.25 to my bill even after I took out new contract 2 months ago to reduce costs. You keep sending email asking me to contact c/s I can't get through & why should I have to phone you as I've made a complaint??? Going to watchdog 😡
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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Jenny_Edwards CBE
(@Jenny_Edwards) reported
from
Enfield Lock, England
@virginmedia Thanks for responding. My modem has yo be reset several times a day. Not a local area issue
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!
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Richard Perkins
(@anurbanpastor) reported
from
Bromley, England
Any particular reason @virginmedia why our broadband has been down all day? It's half term and we're chewing through our mobile data! Be terrific if you could make it right. Pretty sure it's nothing we've done at our end. Big valentine's love.
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Germán López-Campos
(@Sherm4nLC) reported
from
Camberwell, England
@virginmedia It seems there are some issues in SE22, could you confirm?
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Jenny_Edwards CBE
(@Jenny_Edwards) reported
from
Enfield Lock, England
@virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Farrant
(@adam_farrant) reported
@virginmedia PLEASE HELP! You keep telling me external work is being done to install our fibre but your contractors never turn up and just keep changing the date. I’ve spent nearly five hours on the phone to you, written a complain with no response and still have no internet!
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Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@conniebliff @virginmedia Virgin media have been ******* us around for over a month and left us with no internet, truly the worst customer experience I have ever had for anything by a long way
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Bon Cliff
(@conniebliff) reported
Our @virginmedia account has been unusable since we got in in October due to a bug on their website. They've promised to fix it five times with no results or updates. If we can't see why we are being charged extra this month, why should we pay?
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Carey Benn
(@CareyBenn) reported
@virginmedia I just did. You. Everytime I call, I spend 30 minutes on hold, to get an answer like “we will check it out”. Which is terrible customer service on top of the bad broadband. Just get someone who can sort it out to contact me please
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liz connor
(@bearlegs) reported
@Breid14 @obbsie @virginmedia I have the v6 box and its really bad unless I just got a bad one .. since I had it the picture is terrible on the TV.. I preferred the tivo box
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Tomh51
(@TCH5122) reported
@virginmedia broadband not working AGAIN. Can't join a work meeting. Still waiting for someone to get back to me 23hrs after my original text enquiry, despite you saying it would take a maximum of 4 hours. You are the worst company I've ever had the misfortune to deal with
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mrs cee
(@mrscee68) reported
@virginmedia You’re customer service is appalling. My sister is at her wits end with the q times and blind xfers to wrong departments. I recommending Sky if her issue ain’t sorted today
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🏴Peter McMahon🏴
(@pmcm1355) reported
@virginmedia Hi NL The features had been there for years, they disappeared just recently. They did not advise anything, I gave up hanging on after 1 hour of waiting to connect to tech support for the 2nd time. No callback from supervisor either.
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Lucy Footer
(@LucyFooter) reported
from
Bristol, England
@virginmedia could you let me know how to contact the technical team? I’ve had an issue with my tv for months but can’t get through to customer services . Thanks!
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mrs cee
(@mrscee68) reported
@virginmedia She is moving house and was told that she would have new equipment sent. It never arrived so she was told to use her old equipment. It’s all set up, received a text saying It’s been activated but It’s not . Now through to a team who can’t even find her details