Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Hammersmith, London, Bromley, Southwark, Croydon, Hampstead, City of Westminster, Newham, Bexleyheath, Muswell Hill, Southall, Camden Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Ilford |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Bromley |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me
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Victoria Burns
(@VictoriaLART) reported
from
Hackney, England
@virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.
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Indra
(@indra_och) reported
from
Ealing, England
Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?
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K'inich Ahau 🍊🍭🚴✊
(@4imix) reported
from
Lambeth, England
@LuckyHeronSay Best have been @Beer52HQ Keeping me supplied with great beer! Worst have been Virgin Media. Appalling service, rubbish customer service
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.
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Gary
(@officialGMT) reported
from
Camden Town, England
Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia I’m locked out of my account even though I’m using correct info help
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
@MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dianne Wilson
(@Divadi29) reported
from
Billingham, England
@virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box
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Albinocappuccino
(@Albinocappacino) reported
@SaldecoLyon @virginmedia The endless loops are the worst. Last year I ended up going through about 4 different people, then finally on hold for 45mins, and then they just cut me off!
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Paul Smith
(@Paul_CR_Smith) reported
@virginmedia Thank you. Seems this is a widespread problem with the Virgin service (the signal's been cutting out again this morning). But no real solutions on the forum that I can make out.
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sophie rigg
(@sophierigg3) reported
@virginmedia I’ve already reset the internet and checked the services it’s saying I have internet and nee issues when I currently sat using me data cause I have nee internet ?
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Stick A Fork In Me
(@drmackie2000) reported
@virginmedia If I am certain I wish to leave is there no way I can just cancel online? It would save me a lot of time and free up an adviser for someone else.
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e 💞
(@WAARMEN0UGH) reported
@virginmedia this is the second day in a row i’ve not been able to do my online lessons because ur wifi never works fix up xxxxx
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Mike
(@mickyjayuk) reported
@virginmedia Your response is very different from the experience I & many Virgin customers I know have experienced over the last 9 months. Your website is horrifically broken, links going nowhere, sessions not passing between pages(meaning multiple logins required). And phone support is awful
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🎮Ryuuga Kun (Ryuu)🌸
(@RyuugaKun1) reported
uh oh, on hold to retentions team, music has gone dead and I don't know if I'm on hold anymore. OGGH I GOT CUT OFF @virginmedia WTF IS GOING ON 1HR and 15MINS
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Maryam Bahrami
(@MBahrami10) reported
@virginmedia @VirginMediaCorp How can I reach out to someone in customer service? I’m a new customer paying for your highest broadband and can’t access anyone in anyway to fix the issues I’m facing.
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Michelle D Harris - Social Media
(@michelledh) reported
@RyuugaKun1 @virginmedia This is why I never ring! @virginmedia can you not arrange a text chat or give an email to this poor guy who has been on hold for an hour, all he wants is activation for goodness sake.