Virgin Media outages and service status in Islington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Islington, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (73%)
- Wi-fi (18%)
- TV (9%)
The latest reports from users having issues in Islington come from postal codes N7 and N5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Islington, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, City of Westminster, Wembley, Poplar, Hackney, Croydon, City of London, Barnet, Hammersmith, Southwark, Newham, Wandsworth, Dagenham, and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 30 seconds ago |
|
City of Westminster
|
Internet | 9 minutes ago |
|
London
|
Internet | 2 hours ago |
|
London
|
Wi-fi | 2 hours ago |
|
London
|
Internet | 2 hours ago |
|
Ilford
|
Internet | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England@virginmedia The issue has been closed apparently. She has been told that someone will contact her in 48 hours.
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Damion (@DamionSheppard) reported from Lambeth, England@virginmedia Hi. What is going on with Broadband in SW9? Website no longer allows me to register loss of service, which has been awful for at least a week now. I’m having to spend a considerable amount of money on data so that I can continue doing my job. Please fix!
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Geo-Jude FCCT (@th3Jud3) reported from Croydon, England@virginmedia Been trying to get in touch for 3 weeks via “contact us” Chat as instructed via phone line. No response. Please help.
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Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England@virginmedia The engineer said he was unable to fix and said would escalate and she would get an update by 13.30 yesterday afternoon. No update was sent so she phoned today to be told the call had been closed
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Simon Bucks (@SimonBucks) reported from London, England@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Sam D (@s11kda) reported from Harrow Weald, England@virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?
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Shane Patrick Cullinan (@musofunk) reported from Lambeth, EnglandIs anyone else’s @virginmedia WiFi down ? Vauxhall here. #virginmedia #virginmediadown #vauxhall
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Karolyne Anderson (@KaroAnderson) reported from Eltham, England@virginmedia How do you send an engineer to my house to take away a hub that works and leaves me with a new one that hasn’t worked since he installed it? I was on the phone for 25 mins to customer services and got cut off at 7:30pm because the lines closed!
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Fit & Fun (@fitandfun_) reported from Merton, England@virginmedia I’ve been on hold for 4 hrs; I understand that you are running Limited staff at this time but your text service, which is one of the options is not working either!! Have entered number 3 times and still waiting.? Please advise how I’m supposed to contact you. Thanks
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Craigy B (@CraigyBEsq) reported from Wandsworth, England@RobWilsonLtd @virginmedia I quit @virginmedia and moved to BT after multiple periods of slowness then a complete days outage in London. Useless and BT WiFi so fast!
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George (@georio123) reported from Eltham, England@virginmedia Been trying for the past 2 weeks to cancel my subscription with you. Appalled by your customer service. I’ve tried online, phone, text, letter and live chat. How can I arrange this please? Thanks, George.
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dmxcrew (@dmxcrew) reported from Islington, EnglandMay be a work round for some experiencing #virginmedia email issues this AM. Whilst I cannot access emails via any server/computer like yourselves, I can, strangely, via my phone (although could it be because its on the virgin network?) Worth a try?...
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Richard Greenland (@RichardGreenla1) reported from Bexleyheath, EnglandMum is shielded and home alone. Her landline stopped working, after 6 days @virginmedia came to fix. Engineer couldn't fix so said would escalate. Mum chased again today and calls been closed! So far cost £21 in calls. #virginmedia, is that how to treat vulnerable customers?
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Paul Dart (@Enfield67) reported from Enfield Lock, England@virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?
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Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England@virginmedia I'm told the engineer has closed the issue from his end and they will have to raise a level 2 again and will be in touch within 48 hours. Dies this mean the issue is still open?
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Lambertus Cornelius (@lambertusc) reported from Merton, England@virginmedia is there any issues with the broadband in Wimbledon? My Oomph subscription is delivering 2mps? Suppose to be 350mps?
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Karolyne Anderson (@KaroAnderson) reported from Eltham, England@virginmedia I pay over the odds (£67) for a crappy intermittent service and after your stupid engineer came yesterday, no service at all which means I have no TV this morning either! #ImDefinatelyLeavingVirginMedia
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Ana Rocha (@AnaRochaPT) reported from Camden Town, England@virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!
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Sonal Bhardwaj (@followsonal) reported from Poplar, EnglandVirgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity
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Louise Mead (@meadylou) reported from Wandsworth, England@virginmedia Is there an issue with your website? I’m trying to sign in to register an issue with service but I can’t access my account.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean (@Dean48632870) reported@VirginMediaIE ******* absolutely disgusting service. When it’s good it’s good, really good… but connection drops 7-8 times per day. It’s a real shame I can’t avail of sky in my area. Moving home soon so fingers crossed I can tell virgin media to go do one.
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James (@jamesh220279) reported@RuaTrindade @roblawfield @RacingTV And another thing subscriber's on Virgin Media have NO access to the Extra service.
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Michael Shepherd (@mikeshep01) reported@virginmedia sick of your company. Recently renewed on your top package.. Internet, still awful / booster boxes supposedly to be sent weeks back not sent / 1 of the 2 boxes suddenly died. Sky here i come. Would recommend virgin to noone
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Elton Tusk (@EltonTusk) reported@Ghost_In_Exile @virginmedia While we are on the subject of complaining about atrocious customer service. I've been waiting about 5 months to get my faulty @Samsung TV repaired or replaced.
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helen kirk (@hjk27uk) reported@electronicarts Virgin Media are incompetant twits & have killed my ancient email address. They can't fix it, & I can't access my EA Origin Account without a verification link being sent to that e-mail. I seem to be at an impasse. Your online help doesn't help! Any ideas please?
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Lure-Me-in (@LeeLullaLee) reported@virginmedia I've never tried wired as the modem is in a different room.
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Dr Robaire Beckwith 🇪🇺 🇺🇦 (@RobaireBeckwith) reported@virginmedia Your company cannot just decide someone is their customer and invent a contract for services that do not exist and then send bills for hundreds of £s and demand £75/month. The error has been pointed out innumerable times but no action is taken, merely threats and rude phone calls
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Lure-Me-in (@LeeLullaLee) reported@virginmedia I've never tried wired as the modem is in a different room.
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Arlene (@EdinburghKitty) reported@virginmedia you sent me a new hub 5 on Monday. Today I got a text saying you've activated it and now my old hub doesn't work. I've connected the new hub and there's a fault. Was told I'd get a call from an engineer within 4 hrs and haven't. Please reactivate my old hub asap
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Elton Tusk (@EltonTusk) reported@Ghost_In_Exile @virginmedia Why we are on the subject of complaining about atrocious customer service. I've been waiting about 5 months to get my faulty @Samsung TV repaired or replaced.