Virgin Media Outage Report in Islington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N5, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hounslow, Croydon, Hammersmith, Bromley, Mitcham, Islington, Ilford, Newham, Barnet, City of Westminster, City of London, Poplar and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Hounslow |
TV | |
| Croydon |
Internet | |
| Southwark |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Milesfiles
(@MilesMalaya) reported
from
Hammersmith, England
@virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.
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Colin
(@burgcolin) reported
from
Richmond, England
@virginmedia can you please sort out your internet problems in tw11
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia But your SMS team either a) never respond or b) refuse to help me specifically because they say there are outstanding issues. So, through a combination of a) and b), you never look at my issue. Because there's either always a wider issue, OR you ignore me. Utterly unhelpful.
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Neil doesn't have a bookshelf
(@nlpedwards) reported
from
Richmond, England
Hi @virginmedia ... right now your ‘service’ is delivering a download speed of 0.57 Mbps. You’re a joke.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@lornajane2 @virginmedia Yeah, clearly something wrong specifically with my Virgin kit, or something hyperlocal (cabinet/wiring)... But they refused to investigate my query as there was an outstanding issue until May 5th, and since then disgracefully haven't bothered responding. So can't get a diagnosis.
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Julia Valerie
(@Julia___Valerie) reported
from
Kensington, England
@dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭
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Davey Murphy
(@daveyneilmurphy) reported
from
Wandsworth, England
@virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.
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MO SYED
(@MoSyed110) reported
from
Harrow Weald, England
Why is @virginmedia so bad!!!!
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.
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Dewald Hanekom
(@DewaldHanekom) reported
from
Hounslow, England
@virginmedia Not if your broadband connection drops nearly every 30 minutes like it does today!! Can’t even get on a web page, never mind Movie marathons!
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Saba
(@saba_shaukat) reported
from
Richmond, England
@virginmedia Hi Em, had the same email account for years and now for the past two weeks it’s been coming up with server errors. Not recognising the imap or smtp server address. I’ve lost a ton of emails.... have no one to call and the website is not very insightful.
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Rob K
(@robtrs) reported
from
Hackney, England
@virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia any idea how long broadband outage in TW11 will last. Thanks
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Tracey Brocking
(@tracey_brocking) reported
from
Wandsworth, England
@virginmedia #virginmediadown down in London SW17
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.
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HeatherSkipsey
(@Heather_Skipsey) reported
from
Merton, England
@virginmedia We are paying alot of money for your non existent services !! In a time where we all need internet you simply get things sorted !! Once again the internet is down !!
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Nanjiba
(@NanjibaM) reported
from
Harrow Weald, England
@virginmedia hi, why did I receive this text message: Important update: so we can roll out network improvements, we're sending you a new SIM. Please follow the steps to swap it as soon as it arrives in 7-10 working days. I don't need a new one. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@Me34097) reported
@virginmedia help my wifi is not working - the box light is yellow but when trying to connect on phone and laptop it says ‘no internet’ I need this fixed asap as I need to work
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sharon duffy
(@troonshaz70) reported
@virginmedia Wi-Fi down in KA10 area. Could you stop telling people to check service status, as the link frequently isn’t working and when it does, claims there’s no issue. There clearly is an issue when so many people are tweeting you
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Ar Jasoneatscake
(@Jasoneatsriffs) reported
@minute5072 Virgin Media? I'm having weird af Internet issues where some things work and others don't just now. Only started an hour or so ago
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paul houston
(@paulhouston2) reported
@virginmedia is your broadband down? Mines isn’t working in Glasgow G31 and I’m hearing the surrounding area.
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Christopher Owen Art
(@cowenart731) reported
@virginmedia tv and broadband down in Glasgow. Any info? Tried all the normal like switching router on and off etc.
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Alison Turner
(@AlisonConnell) reported
Hi @virginmedia can you advise if Internet is down in the KA3 area please?... your website is down at the moment so I can't check ..
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Raymacuxbridge
(@raymacuxbridge) reported
@virginmedia I have cancelled my contract due to the poor customer service
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Paul
(@pvdmac) reported
@virginmedia is your service down in Paisley
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Connor George
(@_Ceej17) reported
@Janeannie @virginmedia Same here, South Ayrshire. Tried their website for an update but that’s down too
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Jamie Cassidy
(@JamieCassidy) reported
@virginmedia Changing my DNS settings to googles DNS allowed me to connect to the internet. I'm guessing there's a DNS issue on your side?