Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/05/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Hammersmith, Harrow, Tower Hamlets, Hackney, Islington, City of Westminster, Camden Town, Southwark, Croydon, Ilford, Newham, Wembley and Orpington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • LonerganChris Chris Lonergan (@LonerganChris) reported from Lambeth, England

    @virginmedia I’ve spent 1 hour on the phone trying to Cancel my service as the house has been sold! Both times it’s rung and nothing on the other end can you assist without me having to waste more time?

  • dickerboy Martin (@dickerboy) reported from Merton, England

    How can I speak to someone @virginmedia about broadband issues? The automated call handling doesn’t address my problem.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Camden Town, England

    @virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud

  • SaraNelsonRGN Sara Nelson (RN, QN) (@SaraNelsonRGN) reported from Bromley, England

    Very irritating @virginmedia after having spent 2hrs 15 mins on the phone using husband's mobile and sent to 3 different departments you cut me off! Phone still not working and my package not changed!

  • fleekhan fiona khan (@fleekhan) reported from Esher, England

    @virginmedia please help! Getting no where with your endless telephone systems! New ooomph customer no unlimited sim as promised which is badly needed because the 500 oomph speed promised is nonsense and doesn’t work at all in some of the house!

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?

  • FaizYaz Y A Z F A I Z (@FaizYaz) reported from Camden Town, England

    It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia

  • linopolis Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?

  • Mark_Phillips66 Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    @TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.

  • fleekhan fiona khan (@fleekhan) reported from Esher, England

    Finally get through to ooomph team @virginmedia explained everything he began looking into it then he hung up. Another hour on hold. Wtf is wrong with your systems! He’s not called back even though he’s got my details! No one give a ****. I had it for today 😩

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia Broadband down again? SW12 #virginmedia

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia 6 months worth of internet issues

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown

  • vishr83 vishal.rehan (@vishr83) reported from Wandsworth, England

    @virginmedia this is the third day in a week where we have lost WiFi and I have to use my phone data. I am not happy with this service and the money we are paying and getting no messages from your company

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TreefrogZa treefrog (@TreefrogZa) reported

    @virginmedia I'm have serious trouble getting help with my new broadband order. Help please

  • sysadmiral Amo Chumber 👨🏽‍💻 (@sysadmiral) reported

    @Henkez73 @virginmedia 🤖 we're sorry you had an issue. Try this link 🤖

  • ms_arsenal1988 danielle richards (@ms_arsenal1988) reported

    @virginmedia I’ve also done this every day for two weeks and it keeps saying nothing is wrong on our end reboot your hub not helpful information as it’s not working and I can’t talk to anyone to book an engineer hopeless and it’s not the first time I’ve had this issue with virgin not good

  • DanielT80835438 Daniel Taylor (@DanielT80835438) reported

    @virginmedia, the detector finds no issues but had no internet for 2 hours now?

  • lovespace1581 Jennifer (@lovespace1581) reported

    @virginmedia my internet signal is constantly going on and off "Looks like there’s an intermittent signal issue in your area" in the SR3 area of Sunderland. Not happy. My internets always been bad with you guys but now it's even WORSE!

  • damienbrown84 Damien Brown (@damienbrown84) reported

    @virginmedia Nope said there are no known faults. I know of a fault. My broadbands not working and it's not my firestick's fault

  • traceytmt2 tracey taylor (@traceytmt2) reported

    @virginmedia Hello I tried but it is not in the channel list of programs to watch. I have just spent 40 mins with your customer service who told me that I have to pay for the last 2 episodes of this series and that I may be charged for the first 6 that I watched. Is this a scam?

  • AdamSimmo73 Adam Simpson (@AdamSimmo73) reported

    @virginmedia any TV issues in the RH10 area? There’s definitely one here

  • AriBarber Ari AFC (@AriBarber) reported

    @virginmedia It's going to be the same old bollocks? I'm really not happy with this poor service. Why should I pay for this?

  • AdamBennett1980 Adam Bennett (@AdamBennett1980) reported

    @virginmedia Is it usual for customers to place an order, you increase the charge and take payment and not provide the goods and tell the customer there is no record of the order? What's going on?