Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N19, N5 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, Hammersmith, Hackney, Ilford, City of Westminster, Paddington, Southwark, Croydon, City of London, Barnet, Islington, Newham, Camden Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Waltham Forest |
Internet | |
| Waltham Forest |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
TV | |
| Hackney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
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Have you met Harj?
(@AussieHarj) reported
from
Walthamstow, England
Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.
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raimundo vazquez
(@raimundo) reported
from
Tottenham, England
Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
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Sema Kaya Ocakoglu
(@Semykaya) reported
from
Merton, England
@virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.
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Juan Folgar Colomer
(@jfcolomer) reported
from
London, England
@virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?
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Charbster
(@charbster) reported
from
Wandsworth, England
@virginmedia do you have website issues? Chat function not responding.
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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Jason Hier
(@jasonhier) reported
from
Ealing, England
@virginmedia Is service in London W13 working?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
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Joana
(@JoanaLoGomes) reported
from
Merton, England
Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!
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Liam Smith
(@Liamsmith260493) reported
from
London, England
@virginmedia Our Wifi has been down since yesterday can you help please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Agent Matthew
(@mattzm) reported
Given that twice I have been left on hold/read for multiple hours by Virgin Media CS as I try to cancel the service, I can only assume they beat their employees who don't successfully stop customers leaving.
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Rob
(@RPW82) reported
I’ve seen some things in my time (I’ve not, relatively sheltered life tbh) but nothing quite prepared me for the absolute shower of **** that has been trying to get @virginmedia installed. Three weeks without service since I received my ‘quick start’ kit and no end in sight
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Daniel McBride
(@thefatscot89) reported
@SkyUK have got to be the worst ISP in the world, getting under 10mbps for the last week, £65 to send an engineer out because I don’t want to take another contract with them, the sooner @virginmedia come to Dalry the better 😩 tl;dr - £47 a month for under 10mbps, what a joke!
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Stream_Gene
(@Stream_Gene) reported
@virginmedia When I've run that check it just said there is an issue, check back later, still same.
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Bal
(@baljsingh) reported
@virginmedia Will be in contact with the ombudsman and cancelling my direst debit because you won’t leave me in the line long enough to cancel.cant believe I was cut off. Pirates!!!
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Bal
(@baljsingh) reported
@virginmedia So no reply after your first question? Out don’t give a fig about a long serving customer. Tell me where to drop your kit off to so you don’t try and charge me for 15 yr old tech! Charlatans!!!
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Zoe Wright
(@Zoezeg82) reported
@virginmedia I rang that number today & got a recorded message saying they could see if had recently been in touch regarding issues with broadband so I followed the instructions given & it just told me to unplug the router & leave for 20 seconds the switch back on
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James Wilson
(@Wilson1James) reported
@virginmedia I have no idea what equipment was to be sent, the email does not say. No equipment to be resent. Problems started 5th Jan when there was problems in the area.
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Lewis Phillips
(@lewfigo) reported
@virginmedia Supposedly have Virgin media ready to go in our new flat, but after set up constantly getting a flashing green base light. Rebooted/refitted cables numerous times, but still not working. Unable to get an engineer until Thursday. Rubbish service.
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Nelly ᡱ
(@NellyTheKing) reported
Virgin media is garbage I’ve been disconnected from the internet once again… why am I paying so much for internet and they can’t even get they **** together!!!