Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Southwark, Islington, Croydon, Hammersmith, City of Westminster, Southall, Twickenham, Enfield Town, Camden Town, Kensington, Ealing and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| TV | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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Niro Knox
(@niroknox) reported
from
Potters Bar, England
@richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
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Mariachiara
(@mariesnotcool) reported
from
Islington, England
@virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Wandsworth, England
@virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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MarcHayo
(@markhayo) reported
from
Kensington, England
Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.
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Debbs Durston
(@DEDNaive) reported
from
Enfield Lock, England
@virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.
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Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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Paul Simmonds
(@paulusthegrey) reported
from
Borehamwood, England
@virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.
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Khaled Miah
(@Khaled_Miah1) reported
from
Poplar, England
@virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?
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royal 🌈
(@elthampalacegay) reported
from
London, England
Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
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Geoff Neale
(@g_neale) reported
from
Camden Town, England
@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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Simon Groutage
(@myball123) reported
from
Bexleyheath, England
@virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please
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Nigel Ellway
(@Nigelellway) reported
from
Camberwell, England
@virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?
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royal 🌈
(@elthampalacegay) reported
from
London, England
@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
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𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜
(@WordDoodler) reported
from
Tottenham, England
So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?
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Rebecca Gould
(@beccaleigh99) reported
from
Islington, England
@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sci-Co 💙
(@sci_co7) reported
@virginmedia We’re moving, and need to cancel our contract. I have since filled in an online form, but had to go through the complaint service to find any way of getting in touch - will someone respond to that?
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Wily Feder
(@WilyFederCrypto) reported
@virginmedia Already 2 days, but is ongoing since May, when Virgin Media did the “service improve work” around my area. I spent more time with customer support than with my family..this is totally unacceptable!!
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SupaaNinja93
(@SupaaNinja93) reported
@virginmedia the internet problems I'm having are not nice these last few weeks I've called and spoke to ppl and it's not fixed. I'm not happy!!!
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Lou De Loop 🃏
(@loop_deloop) reported
@virginmedia I understand lines are busy, but I waited three hours on the phoneline with no response before being cut off. I tried to form a complaint via web chat and was directed to Customer Relations but just had me waiting for another two hours to get nothing. i feel hopeless
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adedamolavictor.sol
(@Adedamolavictor) reported
@virginmedia are you still in the business of providing broadband services? Cos your service has been abysmal these past few months and nothing works; rebooting, scanning on the app, full-on sacrifices to gods doesn't change anything and you keep charging monthly for poor service
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JoshPerkins
(@JoshPerkins100) reported
@virginmedia But i wasn't made aware of this until multiple phone calls and being messed around/not updated. Now as I have cancelled the service I am not entitled to compensation as only credits on accounts are provided how is that fair when I have had to pay for additional data to WFH?
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Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia There's no known issues but we're constantly loosing connection please fix it... having to wait a week with bad connection is not good
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paddislife
(@paddislife) reported
@virginmedia Hi VM, I’m wondering if your able help me out. My mother is currently in Ireland in emergency and didn’t chance to call yourselves to inform you so she currently has no service there. Would you be able to activate roaming on her account?
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nicola davies
(@Nicdavie1) reported
@virginmedia my wifi has gone off more times these last 5 days!!!and were having to reboot the rooter. Its ridiculous pay enough to haveva good service. Please advise as it effects my smart tv too
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Moo Boutique
(@MooBoutique) reported
@VirginMediaCorp @virginmedia I have been waiting for you to install my business broadband since May… 4 times you have told me it is going to be installed 4 times you have let me down. Messaging the night before. I am running a business! Please can somebody with some power reply