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Virgin Media outages and service status in Islington, England

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Full Outage Map
  • Virgin Media generated 19 outage signals in the last 24 hours around Islington, including 19 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 22, 9:40 PM GMT+1.
  • 65% Internet (65%)
  • 19% Wi-fi (19%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 4% TV (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Islington come from postal codes N7 and EC1V .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Camden Town, City of London, Islington, and City of Westminster.

CityProblem TypeReport Time
London Internet 23 minutes ago
London Internet 1 hour ago
London TV 1 hour ago
Hackney Wi-fi 1 hour ago
Hackney TV 2 hours ago
London Internet 2 hours ago

Nearby cities with recent reports

London

113 recent signals

23 minutes ago
Hackney

20 recent signals

1 hour ago
City of London

3 recent signals

3 days ago
City of Westminster

2 recent signals

6 days ago
Camden Town

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • Lozraus
    Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • MelanieHart72
    Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • _Lewis_A
    Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

  • charliewhu__
    char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported from Camden Town, England

    @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

  • marianmartinart
    Marian Martin (@marianmartinart) reported from London, England

    @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

  • shah4569
    Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • elthampalacegay
    royal 🌈 (@elthampalacegay) reported from London, England

    Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • Ivan_D_Crypto
    Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England

    @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

  • michaelsamuels4
    SA Punk (@michaelsamuels4) reported from Hackney, England

    @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

  • markatpt
    Mark Armstrong (@markatpt) reported from London, England

    @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

  • mistervickster
    Vignesh (@mistervickster) reported from Islington, England

    @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

  • shah4569
    Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WindKar148977
    Jackson Steele (@WindKar148977) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • SU__Crypto
    S.U (@SU__Crypto) reported

    @HayekAndChips @virginmedia @MartinSLewis Can never sign in also to Virgin. Absolute BS. Same ordeal I had. £70 package, contract finished, £230 it went to. Cancelled. Then got it for £72.

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

  • MakelyStudio
    Ali@Makely (@MakelyStudio) reported

    10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

  • Sheppo1874
    Ryan Sheppard (@Sheppo1874) reported

    @alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!

  • paul_k_toner
    Paul Toner (@paul_k_toner) reported

    @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

  • TinklerTommy
    Tommy Tinkler (@TinklerTommy) reported

    @LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech

  • nolan1874
    Nolan (@nolan1874) reported

    @virginmedia is the internet down in DY10 Worcestershire?

  • customerchamp1
    Paul ▶️ (@customerchamp1) reported

    Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

  • nrpoole
    Nick Poole (@nrpoole) reported

    @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?