Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Islington come from postal codes N5, N7 and N19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 10/16/2025 13:35

October 16: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Dagenham, City of Westminster, Hackney, Croydon, Hammersmith, Wembley, Islington, Ealing, Fulham, Barnet, Southwark, Harrow, Chingford and Wallington.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomDagenham Internet
United KingdomLondon Internet
United KingdomDagenham Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • LauraLobelle Laura Mata Lobelle (@LauraLobelle) reported from Islington, England

    @virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly

  • shplendid Alistair (@shplendid) reported from Merton, England

    @virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.

  • andystock22 Andy Stock (@andystock22) reported from City of London, England

    @DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet gone down IG2 area again, no signal being received, and no one answering phone for help in India 🇮🇳 , please re-boot servers, thanks

  • THSARAIVA Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧

  • shplendid Alistair (@shplendid) reported from Merton, England

    I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...

  • ecoSuperMan Clark Kent (@ecoSuperMan) reported from Tottenham, England

    Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    @helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.

  • CHICcaFSR cristina abriani (@CHICcaFSR) reported from Wandsworth, England

    @virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down

  • Wendy_Wo_Wo Wendy Rochester (@Wendy_Wo_Wo) reported from Southall, England

    Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡

  • LauraBeck123 Laura Beck (@LauraBeck123) reported from Hackney, England

    @SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Is there a problem with Virgin media, internet is not working!

  • KudaLudaLegend1 Kuda Madzikanda (@KudaLudaLegend1) reported from Poplar, England

    @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

  • music235 Nick 235 (@music235) reported from Brentford, England

    @virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia down AGAIN

  • Davisinlaw Lynn Davis (@Davisinlaw) reported from Theydon Bois, England

    What’s going on with Virgin Media tv, all gone down @Virgin

  • thekjulika Kristine Julika (@thekjulika) reported from Barnet, England

    The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet

  • RupaG Rupa Grahame (@RupaG) reported from Merton, England

    @virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thesiew1 thesiew (@thesiew1) reported

    @virginmedia Yes I have already tried the phones and lodged a complaint but nothing is being resolved. How can I escalate this? It is now 78 hours without broadband. My mum went into hospital today and I need to be in touch with dad. Please help

  • Shelli_hall91 Shelli (@Shelli_hall91) reported

    @virginmedia Well no it hasn’t has it? The issues persist and no one will actually take the time to understand the issue. Having worked in complaints for a company regulated by an ombudsman this attitude is appalling. Please send me a deadlock letter so I can approach the ombudsman tomorrow.

  • saiyyadhass Saiyyad 🍁 🇵🇸 (@saiyyadhass) reported

    @virginmedia Can’t report the issue as the account holder is my dad

  • saiyyadhass Saiyyad 🍁 🇵🇸 (@saiyyadhass) reported

    @virginmedia internet connection is still poor

  • a17dy2003 Andy baxter (@a17dy2003) reported

    @virginmedia This is pretty poor response as the old hub works perfectly well in the location it’s situated and it’s been in said location since I moved in! So sorry but that doesn’t wash with me as the new hub should be technically more advanced than the old one!!!

  • Shelli_hall91 Shelli (@Shelli_hall91) reported

    @virginmedia I have tried numerous times. Particularly today when I was in the middle of my working day and had no internet for 40 minutes. It just told me to reset my router and hung up. If you know the combination to get through to an advisor that would be of some help

  • Ian_H_007 Ian Houghton (@Ian_H_007) reported

    @virginmedia So sad that you deal well with customers online then get let down as procedures insist you talk to someone who has no clue - perhaps a learning opportunity for your Snr Mgmt Team

  • AntriErakleous Andri Eracleous (@AntriErakleous) reported

    @virginmedia There is absolutely no reason why I shouldn't be able to close my account online, especially since no one picks up the phone when I call Customer Service.. my only options are call and wait for hours on the phone or send a letter??

  • plemanquais Paul Le Manquais (@plemanquais) reported

    @virginmedia I have just done a speed test next to the router and was getting <25mb I have had 500mb there before. Service status is fine well according to the checker. I had to reboot the router again today as my TV wouldn't acknowledge that there was any Internet connection.

  • rexeverything_ Rex Everything (@rexeverything_) reported

    @virginmedia Very intermittent WiFi, esp at peak times. Having to reset the hub twice a day. Nothing listed on that site but when I phoned the automated message did say there were ongoing issues within my postcode area