Virgin Media Outage Report in Islington, Greater London, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Poplar, City of London, Hammersmith, Wembley, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Ilford, Kingston upon Thames, and Westminster Abbey.

City	Problem Type	Report Time
London	TV	1 hour ago
Southwark	Internet	8 hours ago
Poplar	Internet	9 hours ago
London	Wi-fi	12 hours ago
City of London	Total Blackout	13 hours ago
Hammersmith	Internet	13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Adrian Miles (@Adrianmilesarch) reported 12 minutes ago from London, England

  @virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.

• 
  Paul Ferrer (@paullferrer) reported 12 minutes ago from Harrow Weald, England

  Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand for infrastructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+  during WandaVision?

• 
  Channy (@walshChanny) reported 15 minutes ago from London, England

  @virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.

• 
  Paul Ferrer (@paullferrer) reported 19 minutes ago from Harrow Weald, England

  Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues?

• 
  Ricardo Motti (@RMotti) reported 24 minutes ago from Richmond, England

  @virginmedia They can't give me any credits or any reduction in price while engineers can't visit to change the box location. Only way not to pay for the TV service would be to downgrade my bundle, but that means I'm not eligible for 'new client discount', thus I don't save anything. 🙄

• 
  Nezih Savaşkan (@watchvideosoul) reported 24 minutes ago from Lambeth, England

  Clearly the 06:05 ETA for a fix is an arbitrary generic number, as on the 1st March when it went down, the fix ETA was 06:05 too. @virginmedia

• 
  bill osmond (@billosmond) reported 26 minutes ago from Camberwell, England

  @virginmedia Just tried that. Endless waiting and ended up exactly where I started. Just can’t speak to a human and explain my specific issue.

• 
  Paul Ferrer (@paullferrer) reported 27 minutes ago from Harrow Weald, England

  Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand or infrastructure issues, networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?

• 
  Subhendu Dey (@subhendudey) reported 27 minutes ago from Kingston upon Thames, England

  @virginmedia Please train your CSA's. Why they are so rude... Aren't you paying them.

• 
  Keith Barr (@KBHeadteacher) reported 33 minutes ago from London, England

  @virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...

• 
  Paul Ferrer (@paullferrer) reported 42 minutes ago from Harrow Weald, England

  Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision

• 
  Adrian Miles (@Adrianmilesarch) reported 46 minutes ago from London, England

  @virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.

• 
  ian (@IanBorrett) reported 47 minutes ago from Lambeth, England

  @virginmedia without a doubt the worst company I've dealt with. But they have a great person in Stefano, an engineer in the SW4 area. He has actually gone above and beyond to provide some customer service. I hope Virgin notice this, but they probably won't.

• 
  James-J Walsh (@JamesJWalsh) reported 48 minutes ago from London, England

  @virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.

• 
  Pete Austin (@PeteAustin_) reported 48 minutes ago from Kensington, England

  @virginmedia My partner - a current Virgin customer - just got *HUNG UP ON* by one of the rudest customer services advisors I’ve ever heard in my entire life. Abhorrent customer service. Absolutely shocking.

• 
  Malkit Kaur (@mal_kaur) reported 53 minutes ago from Barnet, England

  @virginmedia slow internet in NW9 - please help!

• 
  bill osmond (@billosmond) reported 58 minutes ago from Camberwell, England

  @virginmedia Just to update you. Engineer came round on Monday and informed me there was a local issue with broadband that @virginmedia were aware of and was surprised I had not been informed. The last engineer who came round seemed unaware of this!!! How do I get compensated? Anyone know?

• 
  Nezih Savaşkan (@watchvideosoul) reported 59 minutes ago from Lambeth, England

  Yet another night of Virgin Media going down yet again. SW16. @virginmedia #virginmedia

• 
  ian (@IanBorrett) reported 59 minutes ago from Lambeth, England

  5th visit in 20 days from @virginmedia today to fix my broadband. Am I confident they'll actually give me the service they charge me £112.50 a month for? Am I hell. Can I actually get thru and speak to a virgin employee? Don't be ridiculous.

• 
  Channy (@walshChanny) reported 60 minutes ago from London, England

  @virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Effie Fenton (@effiefenton) reported 4 minutes ago from Edinburgh, Scotland

  @virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.

• 
  Baa Bar Jinks (@jinks_bar) reported 14 minutes ago

  I was warned by @BTGroup that @virginmedia Customer Service were bad. I thought they can't be that bad, but OMG they're even worse. I wasted 40 minutes yesterday to be told to phone the same number again - no thanks. Been waiting an hour for an online chat. Dreadful.

• 
  L ✨ 🇪🇺. BLM. FreePalestine- mostly INACTIVE (@mentyb_queen) reported 16 minutes ago

  ******* detest being with @virginmedia internet regularly dropping or slowing down only for ‘no reported problems in area’ when I try to test Always seems affected after it rains too

• 
  Karl (@karlstoney) reported 16 minutes ago

  So @virginmedia we moved to a non virgin area, we confirmed you'd cancel the service. The notes on the account show that agreement but it was never actioned, now my partner has a missed payment on her credit record, and a debt collection company chasing. What are you playing at?

• 
  KITTY 🕸️ (@Fullmet4lKitty) reported 20 minutes ago

  @virginmedia It’s stable for now, but the moment it rains it has issues. I mentioned this last time someone came out to check it, but guessing it was overlooked as it keeps happening.

• 
  Jon (@jon_Oncecontent) reported 22 minutes ago

  @virginmedia WORST COMPANY IN THE WORLD EVER!! - I THOUGHT BT WERE BAD YOU ARE TERRIBLE!!! I KNOW ITS POINTLESS SAYING IT ON HERE BECAUSE YOU CAN’T DO ANYTHING!! HOPELESS HOPELESS HOPELESS!!!!

• 
  Natalie (@natsmith101098) reported 23 minutes ago

  @virginmedia I have used this phone number and it just says there is a “complex issue” but no date as to when it should b fixed by

• 
  N17 Club (@N17Club) reported 24 minutes ago

  @virginmedia worst ever wifi provider 2hours to get to speak to a human that I couldn’t understand her accent... and refused to book me a technician...2 years of ongoing wifi issues and still not fixed... Bt and sky just as bad. Can anyone out here recommend a guaranteed wifi

• 
  Col Gray 🤘🏻 (@pixelscol) reported 25 minutes ago

  @virginmedia Every 18 months I have to go through hoops to try and even get close to the SAME price you give your new customers You expect me to pay £25 a month more! I've been a broadband customer of yours since you purchased Blueyonder. 20+ years Is loyalty worth nothing?

• 
  James Smith (@JamesRef8) reported 25 minutes ago

  @virginmedia can you provide a telephone number to speak to a real person for my broadband issues. I don’t need the txt message telling me I can book an engineer with updates telling me there are signal issues. Thats not the problem which started before the signal issues arose