Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N5, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Camden Town, City of London, Borehamwood, Enfield Town, Ilford, Stanmore, Wembley, Paddington, Hammersmith, Croydon, Poplar, Greenford and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| Camden Town |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia no response - thanks for your great customer service. Our broadband has been haphazard since getting the higher speed and no help despite phone call after phone call. 😡😡😡😡
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Yep, time has long passed. So what now? Another two hours on the phone to talk to you? Look down your timeline at all your replies. Anyone over there think there might be a problem?
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia trying to get hold of your call centre but it says you’re shut. Our internet is down which has major implications for my work and foster kids’ homework. What’s going on??? #fuming
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Been promised somebody would call me back about a complaint for three weeks now. Nobody has, and it's a 1hr 30min wait on hold to talk to anyone at your end. Internet is terrible, engineers were a joke and you're still charging us full price...
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia My Broadband service is not working since morning @ IG6 1JD
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J Murdoch-Smith
(@ItaloMurdoch) reported
from
Camden Town, England
@virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?
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Jack "interrobang" Bremer‽
(@jackbremer) reported
from
Wandsworth, England
Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.
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Anike
(@Pumpkin25) reported
from
Bexleyheath, England
@virginmedia still waiting for the internet to return in Sidcup! Do you know what the problem is and how long it’s likely to take to resolve as I am working from home and currently cannot do any work?!
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Anike
(@Pumpkin25) reported
from
Bexleyheath, England
@virginmedia @eta1874 Mine is down too and I’m working. Tv and internet just stopped!
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Hammersmith, England
@virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Hammersmith, England
@virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued
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André Camacho
(@afcamachos) reported
from
Camden Town, England
@virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia any idea when the upgrade (that you didnt pre warn sbout) in the da15 area will be completed please? Your automated message said 16.00 but still no service. I've lost half a days work!
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
Atrocious service yet again from @virginmedia what’s wrong with you? You claim there’s nothing wrong yet your internet fails to work all afternoon in SW London. Refund please.
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Little Yellow Duck
(@Littleyellowduc) reported
from
Esher, England
@virginmedia Any known problems in the KT7 area?
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Gwyn Evans
(@GwynforLaw) reported
from
Harrow Weald, England
@virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia Intermittent but at worst was up to 5 times daily
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tipsy Sassenach
(@TipsySassenach) reported
Hiya @O2 & @virginmedia - I'm a customer of both of you, but my Volt benefits never seem to materialise. How do I best get this resolved? There's no clear way to do this on either website...
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Mahammad
(@omgitzmo_) reported
@SnazzyQ Wow $15 discount doesn't sound too bad. In the UK Disney used to be on popular TV providers, Sky and Virgin Media I think, Disney couldn't come to an agreement and now it's off TV, not even on Netflix. I think it's morally right to pirate it.
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Lee aka Wolfie
(@Lee_F123) reported
there seems to be no help for the elderly @virginmedia and they assume 90 year olds are as tech savvy as 20 year olds. Seems all they want is your money.
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MarcwithaC
(@Marcwitha_C) reported
@virginmedia I'm not a yodel customer nor have I had any dealings with @yodel only @virginmedia. You hire these people not me. You should be assisting me as I'm your customer. I can still cancel the order.
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Nightrain
(@Nightrain10) reported
@virginmedia maybe I will get some support here as the phone lines support is awful. I did a connection test on the service status screen. Says an intermittent fault in my area SO15. This has been occurring for weeks now!! dropouts and speed drops to below 100 when paying for 500
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Mrs Me💙
(@MrsTwoEds) reported
@virginmedia mobile not working since Friday. Texts OK. Apparently it "might" be due to Vodafone migration and you've given yourselves 3 days to finish migration. Have 2 phones on this account one works one doesn't. Makes no sense!
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Gareth Lewis
(@GarethJamLewis) reported
@virginmedia This problem is ongoing. Regularly have to reset my box via menu to get apps working. This is a known issue yes?
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rosieomara
(@rosieomara2) reported
@virginmedia THE WORST CUSTOMER SERVICE
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nadiap
(@NadiasMummyx) reported
@virginmedia It’s not just movies that are the issue, we literally have no Wi-fi on a regular basis usually between 10-11pm.
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Craig White
(@craigswhite86) reported
@virginmedia hi, I'm looking to find prices for TV only packages but can't find online without broadband. Can you help?