Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/10/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Croydon, Barnet, Hounslow, Hackney, Harringay, Hammersmith, Islington, Orpington, Chingford, Paddington, City of London, Southall and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomMuswell Hill Wi-fi
United KingdomCroydon Internet
United KingdomBarnet Phone
United KingdomCroydon Internet
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • AngusTeee Angus Teee (@AngusTeee) reported from Paddington, England

    @virginmedia No. It’s a link to this Twitter exchange. Please send me an email address so I can lodge an official complaint. Thanks

  • leigh_jacqui Junojac (@leigh_jacqui) reported from Enfield Lock, England

    @virginmedia determined to leave you this month . Fed up of price hikes and customer service with an attitude! Nothing for customer loyalty!

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    @virginmedia Yes, the old rule of “turn it off and turn it on again” is not a fix.

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!

  • mistergrainger Robin (@mistergrainger) reported from Brentford, England

    @virginmedia No, it's ok today though I got a fairly chocolate teapottish response from @LinkedInHelp 's support case mgt peeps. Am keeping a watching brief

  • JClinton37 JC1980 (@JClinton37) reported from Camberwell, England

    @virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly

  • DanaAldubaib دانه الضبيب (@DanaAldubaib) reported from Paddington, England

    @virginmedia Yes I would like to cancel my service and still no one answer !!

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    @virginmedia Says no known issues, which is what is has said for 3 days. But if that was the case my WiFi, and other people’s in the area, would not be cutting out constantly would it!

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.

  • tobyeverett14 Toby Everett (@tobyeverett14) reported from Wandsworth, England

    @virginmedia It’s honestly embarrassing how ludicrously incompetent this company is, read the previous tweets. I do not have high hopes for the text service but we shall see.

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia Unfortunately the guy just put the phone down on me and that link is not working!

  • nige977 Nigel (@nige977) reported from Ilford, England

    @virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!

  • prashthambi Prash (@prashthambi) reported from City of London, England

    @virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!

  • andryt1981 Andry T (@andryt1981) reported from Enfield Lock, England

    @virginmedia so disappointed with the service I have received, phone answers then they hang up, can’t wait to leave such a bad provider

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Brentford, England

    @virginmedia Oh, and I raised a complaint a week ago and was promised call within two days. It’s now a week. Nothing.

  • nickgusset Nick (@nickgusset) reported from Bromley, England

    @Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)

  • kslansdown kevin lansdown (@kslansdown) reported from Richmond, England

    @virginmedia Many thanks for your help. I was finally able to get them. ... it did take a week and a lot of wasted time though

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • signedupforgiv1 notabotjustinhuman (@signedupforgiv1) reported

    @virginmedia For the past day, I've not had a stable internet connection (keeps disconnecting and reconnecting) for longer than the 30s it takes to check my "connection" on your service status. Could you please tell me if there are issues in the postal code HA1 area?

  • OtterTheftOtter Grand_Theft_Otter 🦦 🇵🇸 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@OtterTheftOtter) reported

    @virginmedia Ok I'll be cancelling my contract today then. Leaving vunrebule people without access to internet is terrible customer services.

  • Vidacks Jack (@Vidacks) reported

    @virginmedia The external works, that I was informed are happening and will be completed on the 3rd, never happened and apparently were never going to happen. To be lied to by a company multiple times to fob you off is such a kick in the teeth.

  • mandymoo1 Mandy Lee (@mandymoo1) reported

    @virginmedia Yes, if I can talk to a human that would be great. I’ve got email telling me to call regarding my Complaint but I can’t get through to someone to talk to them, even your web chat is an automated service.

  • fredwin Fred Irwin (@fredwin) reported

    @virginmedia It's not even showing that we've got an appointment on Saturday!? It's bad enough to keep us waiting that long but now we've no way of knowing if you're actually coming?

  • jusrandel Jussuk (@jusrandel) reported

    @virginmedia I’m on the phone now but it’s in different country again, the line is terrible and I can’t get what they say, it’s the line

  • capppy45 Tracey Roberts (@capppy45) reported

    @virginmedia Appalling service. 1st engineer appointment didn't turn up. 2nd appointment rescheduled on the day without telling us. That appointment was today... No one came again. Been going on since August. Sick of how hard it is to contact anyone and staying in for no shows.

  • Fubar2011 MICHAEL BOW (@Fubar2011) reported

    @virginmedia The customer relations team decided that only the collections team could deal with the bills being generated put me through to them. The took one look at the conversation and sent me right back the CRT. Just WOW.

  • Fubar2011 MICHAEL BOW (@Fubar2011) reported

    @virginmedia No. I never ask my new provider BT to keep my old number. I spent over 24 hours on Whatapp being past between three different departments to get nowhere.

  • GuyStock Guy Stock (@GuyStock) reported

    @virginmedia My account is due to terminate in 2 days. I wanted to discuss staying and a phone platform offer you made me. Unfortunately the call centre outside the UK couldn’t process this after over 38 mins on the phone. If you want to save me, DM me in next 48 hours.