Virgin Media Outage in Islington, Greater London, England

@virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!

Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?

@virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia

@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!

@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues

Is everyone’s Virgin Media internet still not working?

@virginmedia Question: Why is your customer service so awful?

@virginmedia Happened again today. Absolutely fed up now. Poor service and no way of communication apart from twitter where you have no idea and just apologise. I need better service all round

I know people are working from home but @virginmedia how can I get through to cancellations.. ?? I am constantly being passed from pillar to post and then cut off!! I just want to cancel a contract for a house I no longer live in

@virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!

I upgraded our wifi from 200mbps to 500mbps but as always the darn thing is even slower than before. The worst thing about is am paying even more now?? I complained so many times but @virginmedia only ignores it. Why are you deceiving the public @virginmedia? @BBCWatchdog

@virginmedia no internet for the whole day. Was on two support calls for 2 hours. Was told someone will contact me within 4 hours. Nothing. Can you please sort this out?

@virginmedia Yes there is an issue I am told and it should be fixed later but its a constant problem!

@virginmedia Broadband connection down again! Happening more and more now since I paid for faster connection. Very frustrating

@virginmedia @virginmedia there’s no internet service since 1057am in TW3 - please advise when the problem will be fixed. Was mid-training session!

@virginmedia there’s no internet service since 1157am in TW3 - please advise when the problem will be fixed

@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.

@virginmedia If they could do that I’m sure they would have been able to fix it, so no.

@virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!

@virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?

@virginmedia your services are sh*t and inconsistent. Customer service is dog w*nk and your service status page contains a bunch of bullsh*t...

@virginmedia Can’t say to you what I really want to say as this is a public platform but I’m sure if you look (if you can be bothered that is) at all the really disgruntled Virginmedia customers out there you realise that your services are crap. You know that, don’t you? Yes you do, admit it

@virginmedia @virginhelp You could start by looking at my complaint above instead of expecting me to repeat it

@virginmedia I’m having issues with my internet could you help!

@SkyHelpTeam been trying t get through t live chat not working contract coming t end what deals can you offer there's a virgin media one at min m100 18 months 75 quid bk free setup 24 a month

When you’re halfway through an episode of The Walking Dead and it cuts off because @virginmedia have taken it off of the on demand service. Lmao, and you’re raising the monthly price for this?

@virginmedia I can’t sign in to my emails who can I contact please?

@virginmedia terrible customer service. I’m so frustrated that you still haven’t helped me with my bill after so many attempts and apparent “resolution”. I will now be looking elsewhere for my broadband even if it’s more expensive as I’m very disappointed with this service.

virgin media is soooooooo ****

@virginmedia your internet is beyond ****! There are actually no words!!!!!!