Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Islington come from postal codes N19 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/28/2026 08:00

January 28: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Camden Town, Wembley, Orpington, Poplar, Harringay, Croydon, Islington, City of Westminster, Ealing, City of London, Southall and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Phone
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomIlford Internet
United KingdomCamden Town Internet
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • Mark_Phillips66 Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    @virginmedia That just repeats previous fault message. And ironically asks me to go to the website to check status. All I want at this point from @virginmedia is an estimate of when this will be fixed (I know u can’t fix it)

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    Bizarre help bot from @virginmedia - do you really think it's acceptable to ask for my bank account sort code when verifying my details?! How about you... just don't ask that.

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    No #Virginbroadband in #Edgware @InsideEdgware #HA8 anyone else having a problem? @virginmedia

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!

  • lourdesmarenco Lourdes Marenco (@lourdesmarenco) reported from Camberwell, England

    @benchappers83 @virginmedia Unacceptable! Fight them, this can’t be right. They can’t do whatever they please. Change provider if your rights as customer are not respected.

  • stephendball Stephen Ball (@stephendball) reported from Camberwell, England

    @virginmedia @nikkijcar Answer me for god sake! Do you think maybe when your existing customers are using your “moving home” service they might be busy oh I don’t know... moving home? So don’t have time to wait around for your engineer 90 minutes after their appointment?

  • FedeAmati Fede Amati (@FedeAmati) reported from Loughton, England

    Yo @virginmedia I’m trying to report a data breach as a customer of yours whose details were taken and I cannot get through for love nor money. Where is your #customerservice please thanks

  • Mark_Phillips66 Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    First morning back at work, and true to form #virginmedia have underlined their uselessness with no broadband in NW5. They want to increase prices, yet do not provide a decent service - how am I meant to #workfromhome ?

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    @virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution

  • StephenBLowe Stephen Brian Lowe (@StephenBLowe) reported from Kingston upon Thames, England

    @virginmedia internet has gone incredibly slow over the past 24hrs around the Kingston area. Any reason why?

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.

  • fackjossey Foss (@fackjossey) reported from Camden Town, England

    @virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal

  • AllyThornton Alison Carter (@AllyThornton) reported from Kingston upon Thames, England

    @virginmedia any idea on what is happening in the Kingston Upon Thames area or how long it’ll take to resolve? Impossible to WFH right now. Previous issues with your service makes me worried!

  • brianging Brian Ging (@brianging) reported from Ealing, England

    @virginmedia I've called 4-5 times. The only time I get though is when I select the option to upgrade my services 🤔 Strangely not at home to people wanting to cancel.

  • Shims_g Glyn Shimell (@Shims_g) reported from Bromley, England

    @virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔

  • Skizzle80 Salma Kasmani (@Skizzle80) reported from Enfield Lock, England

    @virginmedia usually your customer service is quality, why has it taken an hour. YES AN HOUR for anyone to even register my call about having no #broadband wifi at home when there’s a #lockdown2021 Kindly respond.

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    @virginmedia any idea how long the broadband is going to be down?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NickyRoscoe Matrix ♻️ (@NickyRoscoe) reported

    @virginmedia Hi I've had none stop signal & mobile data issues all day. Poor signal & MD keeps dropping to H. No issues with my phone. I've done the usual ✅. Can you please advice me on what the problem is here please?

  • gall3392 Neil (@gall3392) reported

    @virginmedia I have no Internet called the support line spoke to a male explained the issue, he said my router was coming up as unknown and rather than investigate he ended the call I waited for 40mins for that! can someone please help sort this issue before I cancel everything.

  • stevejarvis Steve Jarvis (@stevejarvis) reported

    utterly **** service from @virginmedia engineer was due today they cancelled them and didn't bother to tell us so waited in all day.

  • se3john John (@se3john) reported

    @virginmedia does the modem in the old superhub 2 support 500Mbps speeds? I'm in modem only mode on my SH3 but wonder if the modem might be the reason for the 1-5% packetloss and terrible upload speeds I regularly see. Should I try out the SH2 and see if that is better?

  • PurpleGibbon Alex Newman (@PurpleGibbon) reported

    @virginmedia For the third day in a row my internet has been intermittently down for hours, others in my area with the same issue yet you continue to not show a fault on the website. I have run all the tests, reset my hub and I’m trying to work from home, help please?

  • MrFnRayner Mr Rayner (@MrFnRayner) reported

    @virginmedia @VirginMediaIE So I'm without enough upload speed to maintain video over the weekend. Whatever about streaming, my issue is that now I'm not going to get to spend decent time with my son in England.

  • G7FBD Mat Adlard (@G7FBD) reported

    @virginmedia Nope.. still dropping . Shill showing all good on virgin pages. Yet other network status pages show you have issues.. i have rebooted my modem and router (seperate items).. other reports of friends in bristol are getting drops too. And have been dor over two weeks.

  • ___Keir___ Hardy 🕷 (@___Keir___) reported

    @virginmedia down yet again, hub 4 top package.. complete waste of money.. avoid!

  • SalemsLady SalemsLady (@SalemsLady) reported

    @camelot_x @virginmedia I've spoken to one of the team who actually made the tablets directly now (vm still no help) and they confirmed it's a known issue, but the software team need to deal with it unfortunately not him, it seems SOMEONE is doing some tests, but not very helpful giving updates.

  • HappyMattTastic supermattman (@HappyMattTastic) reported

    @virginmedia He did speak to someone & they said the microwave was the problem. Not the service you provide. Not saying that's true as I can be right next to the router & not be able to stream anything sometimes but fobbing off seems to be high on the phone call help team