Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7 and N19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/15/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Hounslow, Hampstead, Paddington, Croydon, London, Southwark, Enfield Town, City of Westminster, City of London, Hackney, Harringay, Coldblow, Southall and Islington.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomHounslow Internet
United KingdomHampstead Internet
United KingdomPaddington Internet
United KingdomCroydon Internet
United KingdomHampstead E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • HonorarySpock Paul Harper (@HonorarySpock) reported from Croydon, England

    @virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data

  • Mustxkim Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia yall *** man. Been down for 8 hours now. Trash *** internet

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.

  • charlie_morrow Charlie Morrow (@charlie_morrow) reported from Lambeth, England

    @virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?

  • ReedGooner 🔴📖⚪️ (@ReedGooner) reported from Croydon, England

    @virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia useless useless useless broadband. Every day am told it should be OK. Every evening it crashes. Nobody ever contacted me to try to help 😒I have tweeted many times but no help

  • GoldBoutique1 Mary (@GoldBoutique1) reported from Enfield Lock, England

    @virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬

  • theasthinkings Thea (@theasthinkings) reported from Lambeth, England

    @virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Will do but I have been having issues for over 24 hours now.

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    @virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.

  • wharfyoung jordan (@wharfyoung) reported from Poplar, England

    just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls

  • narly narly (@narly) reported from Merton, England

    Statutory weekly **** connection from @virginmedia

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, England

    Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...

  • WensterWenz Wen Wong (@WensterWenz) reported from Bromley, England

    @BryanLeith1 @virginmedia Think it was down, mine is back up now

  • YehudaAronovitz Yehuda Aronovitz (@YehudaAronovitz) reported from Barnet, England

    @virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?

  • timmy_uk Timothy Firmager (@timmy_uk) reported from Camden Town, England

    @virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help

  • Joybalfe Joy Balfe (@Joybalfe) reported from Croydon, England

    @virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dan9107 Dan (@dan9107) reported

    @virginmedia So I wrote a letter and just got a call from one of your agents about it. I confirmed that I would like my services to be disconnected and he hang up the phone! This is getting ridiculous! What else am I meant to do?

  • blantyremurray Brian Murray (@blantyremurray) reported

    @virginmedia Thanks for the quick reply. I've tried the service checker, just says there are issues and the engineers are working on it, but doesnt provide any updates as to when they expect service to resume

  • al_martin71 al martin (@al_martin71) reported

    @virginmedia I’ve rang 3 times, got cut off twice and the other time as promised a call back. Never happens.

  • ConorJShields Conor #Shielding (@ConorJShields) reported

    @virginmedia Through you as part of new contract. That’s not the issue. It’s the hours wasted trying to talk to someone, or writing a complaint, that never arrives. Or trying to cancel a contract within 14 days because of overcharging.

  • cjames2606 Corey James (@cjames2606) reported

    @virginmedia I work from home so I’m unable to get someone out to visit. Besides, if there is no issues with my hub what’s the point in someone coming out?

  • DavidGArnold DavidGArnold (@DavidGArnold) reported

    @virginmedia everyone at Virgin who has said ‘is there something i can help with ‘ or ‘i’ll help you sort that out ‘ has singularly failed to do either , so forgive me if i don’t want to continue my life shortening experiences with you

  • SeeJayeD Curtis Jaye Dodds ▲ (@SeeJayeD) reported

    @virginmedia Can i get some advice/help please??

  • pearcematt Matt Pearce (@pearcematt) reported

    @virginmedia need to speak to someone via email or live chat. reset password is not working for mobile account and message is not arriving via mobile as i have no servic e (i am in singapore).

  • csqrI csqrl (@csqrI) reported

    @virginmedia would be great if anyone actually responded to any of those contact options, instead of constantly being transferred between different departments that can't help in the slightest. is there not an easy way to cancel one service and upgrade another??

  • Evil_Scot Tadpole of truth (@Evil_Scot) reported

    @mrtonylee @virginmedia I like their broadband. I don't use their WiFi I use their router as a router But... I don't use their DNS or DHCP. (when I do, yeah it is crap)