Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Southall, Ilford, City of London, Barking, Hammersmith, City of Westminster, Croydon, Wembley, Bexleyheath, Islington, Harringay and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Total Blackout | |
| London |
Wi-fi | |
| Southwark |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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annwyllie
(@annwyllie) reported
from
Richmond, England
@virginmedia yet more non working channels. Few itv and sky channels not working. Just why do I continue using you when there's always some sort of issue. Wait time on phone is over an hour! Such bad service
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sarah smith
(@sehsmiffy) reported
from
Richmond, England
Dont waste your money , they even gave us a booster so the wifi reaches upstairs ... does it bollocks !!! Biggest pile of **** is virgin media !!! #VirginMediaSale
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T
(@Miaopow) reported
from
Richmond, England
@virginmedia why is it when I do FaceTime or WhatsApp messenger to someone also on Virgin network it doesn’t allow me to? And I have to go to my 4G. That seems ridiculous!
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
I wonder which would be quicker, for Virgin Media to fix the area fault around where I live, or for me to just move house and get a new ISP
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.
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RThomas
(@Mr_RThomas) reported
from
Lambeth, England
@virginmedia why don’t you allow for your users to delete all saved shows at the same time rather than 1 by 1 😖 that’s really bad UX
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
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dj bosher
(@djbosher) reported
from
Kensington, England
Wifi fail incoming, **** you virgin media
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Glad I'm not working from home today, @virginmedia broadband down again 😒
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
One month of constant disconnections, poor upload / download speeds from Virgin Media. Not that it’s particularly important to have working broadband when you’re all working from home and can’t physically spend Christmas with your family. What an absolute joke.
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Craig Glenday
(@craigglenday) reported
from
Camberwell, England
@virginmedia Resolved now, thanks. Not easy to cancel a V Mobile contract, & not at all clear on the site (I get it, you don’t want to make it too easy for customers to leave, but it was all going a bit Kafka!) The Virgin Media customer experience, on the other hand, was vastly more pleasant!
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Danny Clark
(@PaxtonDan515) reported
from
Enfield Lock, England
@virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
Why does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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James Mc
(@jimmymc) reported
from
Bromley, England
@virginmedia Yep. I asked to start a complaint, to which I was told I problem.. and guess what.. no-one’s been in touch. Been constantly with you since ‘96 through Nynex, C&W, NTL, Virgin Media. Think I deserve more loyalty than I’m getting.
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Sam Blackmore
(@FaintVlogger) reported
from
Harrow Weald, England
Big up @virginmedia gone down in the Harrow area...
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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martin leonard mufc
(@pud86) reported
@virginmedia Yet again the phone got put down. This isn't acceptable
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Charlie Holt
(@charlessholt) reported
@virginmedia given the significant issues you seem to have getting a consistent connection for your broadband customers, why are you increasing prices by 8%
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Kim Tipling
(@Kym191185) reported
How do I send a complaint @virginmedia without having to sign up to your email? Regarding nuisance calls from yourselves
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Nick Hamer
(@_NickAH) reported
@virginmedia Just tried to cancel my Premier Sports subscription using your text service. The automated text service now things I want to cancel my plan altogether, any chance you could help? 1/2
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theclintox
(@theclintox) reported
@virginmedia I need to change my registered email address, which no longer exists. I can't find a way to speak to a human on your phone number and in can't log in to the portal because password reset requests go to the dead email address. Can you help?
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Matt Hibbert
(@MattHibbert) reported
@MissDLowe @virginmedia We pretty much don’t even bother with the WiFi on our phones anymore it’s that bad
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scully
(@THESKULL1888) reported
@virginmedia Further expand the broadband isn’t working right saying weak security best help would be for someone to help over the phone!!!!!!
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̉̉Ja©ĸø
(@gamingjackeire) reported
@EasyWithAces Replace the Virgin Media hub with a Mesh Wifi system altogether and put the VM hub into Modem mode. I had multiple issues with that hub but resolved all using Mesh System as the router.
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dave Sanderson
(@WolfMan53023656) reported
@virginmedia Can you ask a customer relations advisor to call me please iv been on hold over an hour trying to get through to disconnections.. clearly alot of calls about the same issue..my services in no way have been upgraded I get exactly the same now as when.i agreed my last contract..
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Jay Émme, BA (Hons), MA (Dist)
(@cosmicgirlie) reported
@virginmedia This just takes me back to WiFi fixes. I'm not trying to fix the WiFi, I'm trying to get a decent connection, via ethernet cables, with good stable speeds.