Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Harringay, Hackney, London, Croydon, Hounslow, City of London, Hampstead, Fulham, Greater London, City of Westminster, Southwark, Poplar, Chingford and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
TV | |
| Harringay |
Wi-fi | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia worst service now. Paying for a TiVo box and have had no wifi or TV working for nearly 9 months now. Have tried a booster now cannot get through to cs.
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave. This is not just a one off. We have had these issues for months and your customer service is terrible as well. So I have had enough
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia no internet in N14 since 1035am. Had to cancel work meetings. Compensation?
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Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia Day 2 of no WiFi whilst trying to work from home. Day 2 of sitting on hold for hours with no one picking up. Have also texted the number and responses either abruptly stop or we are told we’re being transferred. Is there a nation-wide outage or something?
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I don’t need the app. I know there are black spots as I no signal in certain rooms. Are you trying to wind me up. As I have already said I am leaving. Direct debit has been cancelled and I have notified you in writing via this channel as no other way to contact you
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Adam McIlrick
(@adammcilrick) reported
from
Camden Town, England
Hey @VirginMediaCorp and @virginmedia ... we waited for your engineer today - rearranged work schedules/meetings. Nothing. No call. No text. No email. No show! DM for our remedy number - this is absolutely #atrocious #customerservice. The #complaint will be escalated if no reply.
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Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia hey is there a problem with the internet in NW London it’s very slow today ?
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Xenia Messerschmitt
(@xenia_ina) reported
from
Tottenham, England
@virginmedia I have no Internet all day, and nobody is responding on message service and phone call. On messages I'm in the queue all day, and phone I just keep getting hung up after being on hold for an hour or so ... 😡😡😡😡
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🔥Jon Connor (No not that one)
(@realjonconnor) reported
from
Islington, England
@virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating
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Ben Prouty
(@proutyben) reported
from
Richmond, England
@virginmedia Any news on when your fibre service will be running again in Richmond (TW10)? I switched to VM a month ago and already two full days of no internet. Crazy! Never had one blackout with Sky Broadband in two years. Regretting the switch!
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave
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Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia WiFi down in London N15 😫 Every time we call it simply tells us to restart our hub which we’ve done 12 times. How can we speak to a human being? Trying to work from home!
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia every single day we have problems with your broadband. Today is even worse, we don't have any connection at all.
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Rob Green Jnr
(@rob_green86) reported
from
Poplar, England
@virginmedia Yea I do that and it says to reboot my Hub 3. Which I do and then get 15mb for 2 mins and then back to 4mb. Can you please DM me with a link to online tech support because I've already wasted 3 hours this week trying to get through on the phone.
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Dean Callan
(@DeanCallan) reported
from
Camberwell, England
@virginmedia Every night I lose internet, I might just stop the direct debit and see how long it takes you to fix that?
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Supposed to have a 350 meg line. We get speeds of 20 Meg. The router keeps freezing. The router doesn’t reach all the rooms in the house. Internet connection drops regularly. Basically anything that could go wrong does. Terrible.
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Everything. Broadband is terrible. Slow. Unreliable. Your customer service is terrible. I am cancelling the direct debit now. I was on hold for over 1 hour trying to leave
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Mark Pinkerton 💙🚴♂️
(@markpink) reported
@virginmedia 4.35pm but given past history of outtages I have zero faith in that. Do you still not have access to network issues live data??
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Hello_World
(@PalmiraWorld) reported
Can you sort problems in SE7 ,London? It’s been over a week that the internet is weak! We pay quite a lot and expensive to receive a good service in return @virginmedia
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Mark Pinkerton 💙🚴♂️
(@markpink) reported
@virginmedia I’m sure you’re perfectly in line with your code. It’s just you have zero concern for customers or desire to provide them with any useful information. If you said “it’s a node down in Farringdon and 1000 homes are affected but it’ll be back tonight” that would reassure customers.
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Mark Pinkerton 💙🚴♂️
(@markpink) reported
@virginmedia But just saying “look at your service status” when the information is inaccurate and unhelpful based on experience with you, is not customer-focused. It’s why you have such a poor reputation & NPS score (-6).
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Georgina
(@Georgin29083131) reported
@virginmedia Yet again I have been messed around. Told that an engineer would come today and now no engineer but one for Monday when no one is around. I don't understand how virgin can be so incompetent. And no one called me Saturday for me to make a complaint
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YorkshireGuy
(@robackroyd) reported
@IcelandFoods No point as your customer service is actually worse than @virginmedia .. which to be honest is quite an achievement. I suggest you consider using taxis for missed delivers and wake up.. @asda next time
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Andrew Corton🇬🇧
(@andy_corton1) reported
@virginmedia I'm unable to sign in to the Virgin media app for the Virgin mobile
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Mark Pinkerton 💙🚴♂️
(@markpink) reported
@virginmedia So you have no idea how many customers are out right now in central London? So you cannot tell me if it’s a big problem or a small problem. Therefore there’s zero confidence that it’ll be fixed. Last time this happened it took 12 days to fix with exactly the same comms as now. 😡
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Derek Grant
(@Derek_S_Grant) reported
@virginmedia Or the advisor who put me on hold for ever only to then suddenly ask me to hang up reset then call back. Knowing when i did in a matter of minutes. I got the "sorry we are now closed" message.