Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Islington come from postal codes N7, N5, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 03/28/2026 11:35

March 28: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hounslow, Croydon, Hammersmith, Bromley, Mitcham, Islington, Ilford, Newham, Barnet, City of Westminster, City of London, Poplar and Hackney.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomHounslow TV
United KingdomCroydon Internet
United KingdomSouthwark Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • MilesMalaya Milesfiles (@MilesMalaya) reported from Hammersmith, England

    @virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.

  • burgcolin Colin (@burgcolin) reported from Richmond, England

    @virginmedia can you please sort out your internet problems in tw11

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia But your SMS team either a) never respond or b) refuse to help me specifically because they say there are outstanding issues. So, through a combination of a) and b), you never look at my issue. Because there's either always a wider issue, OR you ignore me. Utterly unhelpful.

  • nlpedwards Neil doesn't have a bookshelf (@nlpedwards) reported from Richmond, England

    Hi @virginmedia ... right now your ‘service’ is delivering a download speed of 0.57 Mbps. You’re a joke.

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @lornajane2 @virginmedia Yeah, clearly something wrong specifically with my Virgin kit, or something hyperlocal (cabinet/wiring)... But they refused to investigate my query as there was an outstanding issue until May 5th, and since then disgracefully haven't bothered responding. So can't get a diagnosis.

  • Julia___Valerie Julia Valerie (@Julia___Valerie) reported from Kensington, England

    @dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭

  • daveyneilmurphy Davey Murphy (@daveyneilmurphy) reported from Wandsworth, England

    @virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.

  • MoSyed110 MO SYED (@MoSyed110) reported from Harrow Weald, England

    Why is @virginmedia so bad!!!!

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.

  • DewaldHanekom Dewald Hanekom (@DewaldHanekom) reported from Hounslow, England

    @virginmedia Not if your broadband connection drops nearly every 30 minutes like it does today!! Can’t even get on a web page, never mind Movie marathons!

  • OptimiseOrDie Craig Sullivan (@OptimiseOrDie) reported from London, England

    @virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!

  • saba_shaukat Saba (@saba_shaukat) reported from Richmond, England

    @virginmedia Hi Em, had the same email account for years and now for the past two weeks it’s been coming up with server errors. Not recognising the imap or smtp server address. I’ve lost a ton of emails.... have no one to call and the website is not very insightful.

  • robtrs Rob K (@robtrs) reported from Hackney, England

    @virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown

  • Peterreeves18 Peter Reeves (@Peterreeves18) reported from Richmond, England

    @virginmedia any idea how long broadband outage in TW11 will last. Thanks

  • tracey_brocking Tracey Brocking (@tracey_brocking) reported from Wandsworth, England

    @virginmedia #virginmediadown down in London SW17

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.

  • Heather_Skipsey HeatherSkipsey (@Heather_Skipsey) reported from Merton, England

    @virginmedia We are paying alot of money for your non existent services !! In a time where we all need internet you simply get things sorted !! Once again the internet is down !!

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • NanjibaM Nanjiba (@NanjibaM) reported from Harrow Weald, England

    @virginmedia hi, why did I receive this text message: Important update: so we can roll out network improvements, we're sending you a new SIM. Please follow the steps to swap it as soon as it arrives in 7-10 working days. I don't need a new one. Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Me34097 Sarah (@Me34097) reported

    @virginmedia help my wifi is not working - the box light is yellow but when trying to connect on phone and laptop it says ‘no internet’ I need this fixed asap as I need to work

  • troonshaz70 sharon duffy (@troonshaz70) reported

    @virginmedia Wi-Fi down in KA10 area. Could you stop telling people to check service status, as the link frequently isn’t working and when it does, claims there’s no issue. There clearly is an issue when so many people are tweeting you

  • Jasoneatsriffs Ar Jasoneatscake (@Jasoneatsriffs) reported

    @minute5072 Virgin Media? I'm having weird af Internet issues where some things work and others don't just now. Only started an hour or so ago

  • paulhouston2 paul houston (@paulhouston2) reported

    @virginmedia is your broadband down? Mines isn’t working in Glasgow G31 and I’m hearing the surrounding area.

  • cowenart731 Christopher Owen Art (@cowenart731) reported

    @virginmedia tv and broadband down in Glasgow. Any info? Tried all the normal like switching router on and off etc.

  • AlisonConnell Alison Turner (@AlisonConnell) reported

    Hi @virginmedia can you advise if Internet is down in the KA3 area please?... your website is down at the moment so I can't check ..

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported

    @virginmedia I have cancelled my contract due to the poor customer service

  • pvdmac Paul (@pvdmac) reported

    @virginmedia is your service down in Paisley

  • _Ceej17 Connor George (@_Ceej17) reported

    @Janeannie @virginmedia Same here, South Ayrshire. Tried their website for an update but that’s down too

  • JamieCassidy Jamie Cassidy (@JamieCassidy) reported

    @virginmedia Changing my DNS settings to googles DNS allowed me to connect to the internet. I'm guessing there's a DNS issue on your side?