Virgin Media outages and service status in Islington, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 16 outage signals in the last 24 hours around Islington, including 16 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 17, 9:27 PM GMT+1.
- Internet (65%)
- Wi-fi (18%)
- Total Blackout (8%)
- E-mail (4%)
- TV (4%)
- Phone (1%)
The latest reports from users having issues in Islington come from postal codes N7 and EC1V .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Islington, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hackney, City of Westminster, Camden Town, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 19 minutes ago |
|
London
|
Wi-fi | 50 minutes ago |
|
London
|
Wi-fi | 2 hours ago |
|
London
|
Internet | 2 hours ago |
|
London
|
Wi-fi | 2 hours ago |
|
London
|
Internet | 4 hours ago |
Nearby cities with recent reports
114 recent signals
20 recent signals
7 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Mark Armstrong (@markatpt) reported from London, England@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Mary (@SandraS80775853) reported from London, England@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
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Luther Blissett (@LutherB40510976) reported from London, England@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Marian Martin (@marianmartinart) reported from London, England@virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?
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Lucy Hunte (@HunteLucy) reported from London, England@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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Matrim Red Hand (@tripodmatt) reported from Islington, England@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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SA Punk (@michaelsamuels4) reported from Hackney, England@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Green up/down arrow flashing and router restarting
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Cate McLaurin (@madebycatem) reported from Camden Town, EnglandHello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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Rebecca Gould (@beccaleigh99) reported from Islington, England@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
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Zahida (@zkhussain) reported from City of London, England@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
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Geoff Neale (@g_neale) reported from Camden Town, England@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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Helen Pinkers (@Barchetta66) reported from Islington, England@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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royal 🌈 (@elthampalacegay) reported from London, EnglandCan you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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STEPHEN (@stevied151181) reported@virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟
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Julian (@Dadcrusher) reported@virginmedia Customer service with Virgin is again a nightmare. Started an online conversation at 10am and haven’t from Mahir in over 30 minutes.Obviously they feel that my time doesn’t matter as much as theirs.
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chantelle ❤️🔥⸆⸉ (@ttpdchantelle) reported@virginmedia almost 15 mins now surely you’re ***************? fix the dazn stream ffs!
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tom (@tomcity1) reported@virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money
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Paul Matthews (@Pmatthews123) reported@virginmedia I finally got VM 2 do me a rolling 30 day broadband contract until sky can get my new BB up & running bt at a cost of £54pm which is ridiculous & told can’t do anything about it - nw sky r having issues installing new BB having 2 pay more 4 less speed at this price cn u help me
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Ryan Sheppard (@Sheppo1874) reported@alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!
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Paul ▶️ (@customerchamp1) reportedWho remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.
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Stephen B (@StephenB9fle) reported@O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media
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Darren Hayes (@darrenhayes1973) reported@virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!
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aldo (@ukaldo2) reported@virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.