Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 11/28/2025 12:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Newham, London, Croydon, Ilford, Hammersmith, Southwark, Bexleyheath, Muswell Hill, Southall, Camden Town, Barnet, Mitcham, Harringay and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomHackney Wi-fi
United KingdomNewham Phone
United KingdomLondon E-mail
United KingdomCroydon Internet
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.

  • GabsdAprano Gabriella d'Aprano (@GabsdAprano) reported from Esher, England

    @virginmedia You know about the issue, you’ve advised that you know about the issue. Please don’t send me generic emails to bide time, to look like you care, please just fix it.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.

  • jaykayred jackie wilkin (@jaykayred) reported from Merton, England

    @virginmedia If they could do that I’m sure they would have been able to fix it, so no.

  • SeetalRihal Seetal Rihal (@SeetalRihal) reported from Ilford, England

    at this point, Virgin Media should start paying ME to use their crappy Internet service

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Still no TV or WiFi. @virginmedia are complete crap. Avoid at all costs.

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis

  • HarrisonsDeli Harrison's Deli (@HarrisonsDeli) reported from Ealing, England

    @virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!

  • garygilligan Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported from Harrow Weald, England

    @virginmedia I never lost connection to the router. The status said "Connected, no internet".

  • RedStarKim Kim Tasso (@RedStarKim) reported from Richmond, England

    @virginmedia there’s no internet service since 1157am in TW3 - please advise when the problem will be fixed

  • garygilligan Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported from Harrow Weald, England

    @virginmedia , your broadband "service " is redefining poor today.

  • jaykayred jackie wilkin (@jaykayred) reported from Merton, England

    @virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iresearch Pramod Regmi (@iresearch) reported

    My internet at home from @virginmedia is not working for about two days. Someone from the virgin media is on WhatsApp chat with me since 5 pm and still on going ! What kinds of customer service is this?

  • terrie152 Sian Scott (@terrie152) reported

    @virginmedia Is anyone even working the phones tonight been waiting an hour then signal cut us off so far another 30mins waiting wtf

  • dougliano Peter Douglas (@dougliano) reported

    @virginmedia It’s all sorted now, just letting this poor dude know he is screwed

  • fagaj Fatmir Agaj (@fagaj) reported

    @virginmedia I have been on live chat for 30minutes and just passed security as colleague s take ages to reply. I find the service shambles and the attitude towards customers so poor .

  • Deano1969 Deano (@Deano1969) reported

    @virginmedia No. I held on for 90+ minutes to highlight the issue. I was assured that someone would call within 24hrs. Instead the same issue was replicated. No call back.

  • MrZoooom95 MrZoooom95 (@MrZoooom95) reported

    @virginmedia Yes, it says that the issue should be resolved tomorrow by 14:30.

  • NileLFC Nile (@NileLFC) reported

    @virginmedia hello, haven't had any broadband for over 24 hours and having trouble getting any help on the app , website or over the phone. Wondering if there's a problem in my local area maybe?

  • Tanyad91x Tanya ✨ (@Tanyad91x) reported

    @virginmedia @Dobson5Oscar the customer is my dad but I am fully aware of the circumstances. The number you provided him with will not allow him to access the relevant people so please provide an alternative form of communication. This needs to be dealt with ASAP

  • Ch3ryl1888 Cheryl (@Ch3ryl1888) reported

    @virginmedia - is a complete money racket of a company as if things aren’t bad enough with the cost of living etc. Family member has become ill, won’t change name to wife’s name well they will but will charge £20………but if he dies they do it for nothing. Robbing B’s! 😡

  • Dobson5Oscar OscarDobson5 (@Dobson5Oscar) reported

    @virginmedia You will also see from your records that I stopped using the service back in March also along with the fact you switched my mobile over to new supplier.