Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7 and N19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/13/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Paddington, Southall, Islington, Croydon, City of Westminster, City of London, Ealing, Hounslow, Carshalton, Hammersmith, Dagenham and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • moneill moneill (@moneill) reported from Camden Town, England

    @virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail

  • NW6Penguin Napoleon (@NW6Penguin) reported from City of London, England

    @Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4

  • letsbhavinu H-Town (@letsbhavinu) reported from Camden Town, England

    @virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer

  • Matt_Michalak Matt Michalak (@Matt_Michalak) reported from Enfield Lock, England

    @virginmedia Hi yes I've been receiving slow speeds since Friday (less than 5Mbps) on wired and wireless devices- have tried reboot and moving the hub but no luck, also phoned customer care but they hung up on me. Need this sorted asap, please help!

  • hhukradio Adam Moore (@hhukradio) reported from Hackney, England

    Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK

  • smirny9000 smirny (@smirny9000) reported from Lambeth, England

    @virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues

  • deanspread Deano (@deanspread) reported from Kensington, England

    @virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke

  • Maac47 maria (@Maac47) reported from Enfield Lock, England

    @virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.

  • hhukradio Adam Moore (@hhukradio) reported from Walthamstow, England

    Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom

  • caking_it Sarah Joanne King (@caking_it) reported from Bromley, England

    @virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers

  • Rich_Firewall Tehbaw (@Rich_Firewall) reported from City of London, England

    @virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills

  • smirny9000 smirny (@smirny9000) reported from Lambeth, England

    @virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...

  • mo_lishomwa Mo Lishomwa (@mo_lishomwa) reported from Tottenham, England

    @virginmedia Apparently there’s no problem....there seldom is according to your service checker.

  • MattJLabban Matt Labban (@MattJLabban) reported from Enfield Lock, England

    @virginmedia your customer service is absolutely abysmal. The operator doesn’t even listen to my questions she is just spouting pre scripted nonsense. Paying £100 a month for this

  • skoo3i Skoobi (@skoo3i) reported from Paddington, England

    NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***

  • Maac47 maria (@Maac47) reported from Enfield Lock, England

    @virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one

  • cmccrudden Chris McCrudden (@cmccrudden) reported from Hackney, England

    @GuyLodge @virginmedia I have given up complaining to them because the problem is very simple. They over-sell connections in the area and there isn't enough bandwidth to go round

  • CliveMurray12 Clive Murray (@CliveMurray12) reported from Loughton, England

    Be warned all !!! When dealing with Thames Water or Virgin Media the Customer service from both companies is absolutely appalling 😡😡😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • indiantina001 tee Peace & Love (@indiantina001) reported

    @Dr_A_Kelly @virginmedia @VMSportIE ...and I am still waiting for "strychnine" to be banned, which is killing cats and dogs who come into contact with it through stupid people placing it outside to get rid of rodents! It is still happening!

  • Bucklands3 Richard Langford (@Bucklands3) reported

    After 23 years of being a loyal customer of @virginmedia I am leaving new customers getting the same package for £40pm less @MartinSLewis I had to speak with four separate agents and have over 2 hours on the phone before I could cancel my contact all they tried to do was up sell

  • pc4gs79 PC (@pc4gs79) reported

    @virginmedia Hiya, is it right that my parents who's Internet and TV is down have to wait till Monday (which is bank holiday) for an engineer?

  • Tiffanylouiseex Tiff💫 (@Tiffanylouiseex) reported

    @LeeRecioy @virginmedia It’s so stressful! Especially because i work from home. Having to have time off when they have ‘issues’

  • tfoyle Tom Foyle (@tfoyle) reported

    @virginmedia April... I was loving the signal few months ago. Am I able to get out of the contract early without cost.

  • TheShakes72 รɦคᛕﻉร (@TheShakes72) reported

    @virginmedia Thanks - however, that happened and you just can't match new customer deals elsewhere. Perhaps, in 18 months, I may be a 'new' customer once again! I have signed up with BT who have full fibre in our area.

  • FitbaFanatics FITBA FAN-ATICS 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@FitbaFanatics) reported

    Sky News not working on Channel 603 on Virgin Media.. I see Free Sat viewers are having problems to with it too .. Problem must be with Sky..

  • arcathorn the unreal arcathorn (@arcathorn) reported

    @virginmedia I've been trying to get through to you for 6 days to tell you I'm moving house. Can someone please respond to the online chat or answer the phone (or not hang up immediately after picking up, after the phone has ringing for 30 mins)? Thanks

  • Marsha_MHAdvMcr MH lived experience (@Marsha_MHAdvMcr) reported

    Apologies for my recent tweets trying to hold Amazon for #scams & then separately Virgin Media for increasing my bill by £20 per month for poor broadband. Whatever happened to #GoodCustomerService?? To speak to Virgin I have to call a 0345 number or contact them by post? Urgh!!

  • V8PJL Paul (@V8PJL) reported

    @liamdfreeman @virginmedia 😒 truly shocking customer service!