Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/26/2026 13:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Hounslow, Barnet, Ilford, Croydon, Bexleyheath, Hackney, Southwark, Harringay, City of London, Hampstead, Fulham, Greater London and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomPaddington Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system

  • EreiraS steven ereira (@EreiraS) reported from London, England

    Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful

  • ekkocitymusic EkkoCity® (@ekkocitymusic) reported from Tottenham, England

    @virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service

  • JillStanford7 Jill Stanford (@JillStanford7) reported from Lambeth, England

    @virginmedia The fee is to change my husbands name (which actually has wrong initials) to mine as I have always paid for it and dealt with it. You also want to close down account and start another with new direct debits!!

  • ekkocitymusic EkkoCity® (@ekkocitymusic) reported from Tottenham, England

    @virginmedia We have tried diagnostics and it told us there was an issue. The broadband was working fine last week, nothing has changed. The router has not been moved or altered in any way. Either issue with the line or the router is faulty.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.

  • shubhanga59 Shubhanga Prasad (@shubhanga59) reported from Merton, England

    @virginmedia 3. I now embark on a painful 55 min call with your customer service folks on phone, with no one able to trace what this 7 digit code is or why is it not mailed to me beforehand.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription

  • shubhanga59 Shubhanga Prasad (@shubhanga59) reported from Merton, England

    @virginmedia : honestly I am baffled by your customer experience! Had ordered a broadband connection and had to collect from a store nearby. 1. Address not given. No email, no text and not even available on the logged in section online.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @Jennie_Dale @virginmedia I love good customer service 🤥 can't be as bad as @DirectLine_UK

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgieSophieB Georgie Brown (@GeorgieSophieB) reported

    @virginmedia hello, I need to speak to someone today please. I just spent 1 hour and 23 minutes on hold and then the call ended. I want to cancel my virgin media subscription ASAP.

  • KD0NNA DonnaM (@KD0NNA) reported

    @virginmedia No I gave up. However today has been the first day since Boxing Day that I have not experienced any problems.

  • londonkiwichick kirsty giles (@londonkiwichick) reported

    @virginmedia Hello virgin media team. I’ve gave notice to end my contract as your services aren’t available at my new home. Our contract was up.I gave 30days notice & the date we moved out. You’re still billing me. I can’t get through on the phone or webchat. How do I fix this?

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia

  • GriffiesMandy Mandy Jane Griffies (@GriffiesMandy) reported

    @virginmedia Rather not wait! I have held for three times on the number you have just given me for over an hour to be told they can’t help and they will raise a ticket. Then text the robot text number you gave me about 10 times a day. How do I escalate this. Has my data been compromised,

  • scousehawkeye Block 305 (@scousehawkeye) reported

    @virginmedia Yes and I was told it would be checked and never heard a thing back. I have had to purchase 2 WiFi boosters at £35 so the signal reaches my kids rooms. I live in a normal 3 bedroom house and the signal is appalling yet you’re putting my bill up??

  • Sharpy_G Sharpy (@Sharpy_G) reported

    @virginmedia think the best way to support me during a pandemic is to put my bill UP ?!?! Stinks. Think it might be bye bye time for #virginmedia #RipOffBritain

  • ped1969 Ped (@ped1969) reported from Bishopton, Scotland

    @virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.

  • Jubb_Boy Richard Jubb (@Jubb_Boy) reported

    @virginmedia Well. Restarting my company is a bit of an inconvenience indeed - but it's always the remuneration of effort to look forward to. Three months of, "Not being a Virgin Media Customer" has involved quite a lot more effort and stress than you'd really think!

  • davidpkitson Dave Kitson (@davidpkitson) reported

    @virginmedia I’m sorry, but you people are the worst. My partner has been on your online chat since 0840 this morning and whilst we respond immediately you guys take 10/15 mins to reply. We’ve taken serial numbers, checked cables and now we’ve been told you need a 15min tea break