Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/19/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hampstead, Southall, London, Camden Town, Southwark, Swanley, Mitcham, City of Westminster, Wembley, City of London, Stepney, Hackney, Hammersmith, Bromley and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampstead Wi-fi
United KingdomSouthall E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Total Blackout
United KingdomSouthwark Internet

Community Discussion

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Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • jamesglynn J Λ M Ξ S (@jamesglynn) reported from Camberwell, England

    @hopburnsblack @virginmedia @vmbusiness Is this Peckham-wide? Ours has been down or on/off for three days too

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Camden Town, England

    @virginmedia You probably do not get we are in a pandemic and need to be working from home?!?! We’re having issues that are work-related due to your negligence as a provider. We’ve called again and we’re promised the issue would be fixed by tomorrow. Just like last time. LIARS. Refund us all!

  • tom_of_lond Thomas (@tom_of_lond) reported from Lambeth, England

    Hey @virginmedia how long till you’re gonna fix your wifi been a week now and for those that are wfh its kind of important and shutting your customer service lines doesn’t exactly help get your act together.

  • clogsworth19 Chloe Saunders (@clogsworth19) reported from Wandsworth, England

    @virginmedia Hi, the wifi disconnects several times throughout the day. An engineer changed our hub last year. We then spent £80 on wifi extenders/repeaters/boosters. We want to change the wifi channel to see if that works, but login details are incorrect on the hub.

  • apjoseph2013 Arun Joseph (@apjoseph2013) reported from Ilford, England

    @virginmedia Can you arrange someone to call me? I have been trying to call your service since I received the letter - which was middle of Jan.

  • saucyshellybaby michele pretty (@saucyshellybaby) reported from Hounslow, England

    @virginmedia When it is heavy rain, yes it does cause a problem. On the app the fault is still being fixed and has been like this since Friday. If it is not fixed, can you tell me how much I can expect off of my bill?

  • whealie Chris Wheal (@whealie) reported from London, England

    @virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.

  • apjoseph2013 Arun Joseph (@apjoseph2013) reported from Ilford, England

    @virginmedia When I ring this number (which is what I have been trying) all I get is “we are sorry, we are busy, you might want to call us later” & the line disconnects. This is awful service VM. How can you run such an appalling service where we cannot get hold of anyone for help/support.

  • davidjpoole1 davidjpoole (@davidjpoole1) reported from Richmond, England

    @virginmedia my Wi-fi sucks! The service has been iffy all weekend in Teddington really truly poor service. You need to sort it out.

  • PimpOzil Drëxl (@PimpOzil) reported from Croydon, England

    @virginmedia Called again today, and was told my an automated service that all lines are busy and to try again later. I’ve been trying to call since Monday & I would like to put in writing my request to cancel. My account number is 334885003 Can someone DM me so I can get this done TODAY

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia Yeah I pay more for that not part of your service that I’m paying you for every month

  • mansoor_clarke Imam Mansoor Clarke (@mansoor_clarke) reported from Wandsworth, England

    @virginmedia I have had issues with it on and off continuously since I joined. 99% of the time the checker says nothing is wrong. Is there any way that an engineer can come and check the stability of my connection? Which decides to cut out every couple of days

  • markpink Mark Pinkerton 💙🚴‍♂️ (@markpink) reported from Islington, England

    @Leigh5Tom @virginmedia As an existing customer, they are known for their poor customer service. Can never get through on phone and that is main access point to info. Website CS info poor, with zero joined up thinking. Pretty good speed when working. Good luck!

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England

    @virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @virginmedia Made an official complaint as I was without broadband for FOUR days in January in the UB5 area Your resolution team's reply was it's working now.. No compensation, no explanation...Given a number to complain within 28 days that went dead when I rang it..Please DM me for details

  • Grmbles Graham Smith 🌹🌹🌹 (@Grmbles) reported from Camberwell, England

    @virginmedia is there anyone who can help with why my internet has stopped working?

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.

  • saucyshellybaby michele pretty (@saucyshellybaby) reported from Hounslow, England

    @virginmedia Do you know what for the amount you offer off of my bill, for loss of service, it would appear you need the money more than me! Sometimes the internet is also affected

  • clogsworth19 Chloe Saunders (@clogsworth19) reported from Wandsworth, England

    @virginmedia Hi, thanks for your reply. The issue has been going on for almost a year and on my account, there isn’t an outage in the area. So if someone could contact me that would be great. Thanks

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @fabsod @virginmedia Disgusting customer services 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jenlarlegend Jen M (@jenlarlegend) reported

    @virginmedia mobile really is as bad service as the internet/customer service they provide. All round awful

  • steevoshady1 steve pettitt (@steevoshady1) reported

    @virginmedia your customer service and technical support is a disgrace! 6 weeks now with crap internet and even after I’ve upgraded to ur 500mb package I’m getting 20-150mb. 15hours and counting spend with your ****** customer support. Shocking service.

  • ralphlawson21 Ralph Lawson (@ralphlawson21) reported

    @virginmedia My internet is working but the speed is very slow

  • ItsMikeTwitch ItsMike (@ItsMikeTwitch) reported

    @virginmedia Yeah it shows the issue present, just repeats the same thing as what the automated message said on the phone, that it'll be another 5 hours.

  • Martin_Volver Martin Volver (@Martin_Volver) reported

    @virginmedia down again..no WiFi no TV. Can't believe that @richardbranson can fly into space,but not able to fix hes WiFi on planet earth. #virginmedia #virginmediadown

  • daveglass1 dave glass 🧠💙£££✈️ (@daveglass1) reported

    @virginhelp @virginmedia upgrate to spkrts etc cancelled. Retentions didnt return a call. Delivery will be returned and cancelled at bank. Thanks. You are warned. Your cust service is abominable.

  • PaulMcG50063234 Paul McGhee (@PaulMcG50063234) reported

    Virgin media WiFi down again. Worst company in earth. Anyone with Sky for WiFi know if they're any use?

  • VickiiLansdowne Vick (@VickiiLansdowne) reported

    @virginmedia Mobile. Can't even ring your helpline, so my mum tried ringing from her phone and was told its not a network or signal error...have tried turning on and off and all that too... :/

  • andrewshoreman Andrew Shoreman (@andrewshoreman) reported

    @virginmedia Yeah tried that. 4 devices registered including the one I want to watch sky sports on but still the problem persists

  • SteJoycey10 Stephen Joyce (@SteJoycey10) reported from Haydock, England

    @virginmedia Yeh if I want to sit in a queue for hours then get through to someone with no really English language skills! Virgin great when it works and awful if you ever have a problem ! Why don’t you call me?