Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/28/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Enfield Town, Hampstead, Ilford, Hackney, Croydon, Harringay, Barnet, Southwark, Chingford, City of London, Newham, Wandsworth and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith E-mail
United KingdomEnfield Town Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • krishkataria Krish K Bikini (@krishkataria) reported from Wandsworth, England

    @virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!

  • lizwakeling1 Elizabeth Wakeling (@lizwakeling1) reported from Croydon, England

    @virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.

  • 20Lm2010 LM2010_20 (@20Lm2010) reported from Croydon, England

    @virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice

  • bookless Faux pas queen (@bookless) reported from Enfield Lock, England

    @virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please

  • Stephen_Barry STEPHEN BARRY - Magician (@Stephen_Barry) reported from Borehamwood, England

    @virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬

  • FlitestarT flitestar-travel (@FlitestarT) reported from Hounslow, England

    @virginmedia I am now convinced that. You must be the worst internet provider I have come across and heard about , your reputation proceeds you , you are about as much use as a chocolate tea pot , you take the public’s money promise the earth and when you have the money you f..k

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.

  • krishkataria Krish K Bikini (@krishkataria) reported from Wandsworth, England

    @virginmedia I have called, used the text messaage service, tried your forum and tried sending you messages here but NO RESPONSE. You have disconnected my internet for NO REASON! Please advise!!!

  • 1stcallosteos Vinod Mahtani (@1stcallosteos) reported from Enfield Lock, England

    @virginmedia Thank you. I didn’t know this service even existed. I will try them now.

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.

  • rcheetham97 Ryan Cheetham (@rcheetham97) reported from Ilford, England

    @virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    @virginmedia again you are down

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    FFS @virginmedia your broadband goes down faster than a ******! (Rugby or the other type) If I called everytime there was a failure I would never be off the ffffing phone!

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Ola @virginmedia down again #virginmediadown

  • bookless Faux pas queen (@bookless) reported from Enfield Lock, England

    @riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Hey @virginmedia down again, does @Ofcom monitor these continuous service failures. #virginmediadown

  • _240797 (@_240797) reported from Bromley, England

    @virginmedia you guys are absolutely appalling, i would like to cancel my contract please.

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Evening @virginmedia yes you are down again #virginmediadown

  • NewDirections7 New Directions 🇬🇧🇱🇨 (@NewDirections7) reported from Ilford, England

    @virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HarveyThomasCFC Harvey-Thomas John Keegan (@HarveyThomasCFC) reported

    @O2 hey there just a quick concern when you eventually merge with @virginmedia will I have to change to a virgin media sim or will O2 as a company/network still exist

  • garethbright Gareth Bright (@garethbright) reported

    @virginmedia regarding my last tweet yesterday, it's still down. That's 16hrs now. How am I expected to work from home? No update, no customer service, it's the final straw...

  • mrsmunchiejones ally jones (@mrsmunchiejones) reported

    @virginmedia Why is the Internet down in Liverpool L14 area this is becoming a joke now

  • leigherin88 Leigh (@leigherin88) reported

    @virginmedia I’ve called three times and been promised a manager call back within the hours and it hasn’t happened. I’ve tweeted you for help and you told me to use the messenger service and they told me they couldn’t help. Your company will not help me.

  • andrea_crosby All About Hair (@andrea_crosby) reported

    @virginmedia is there a issue in Gu90ef

  • shazcow55 Shazcow55 (@shazcow55) reported

    And of course your engineer never called us back. Still have the issue. If not sorted today I'll be contacting your CEO & making a very big fuss. Would never recommend virgin media to anyone as your ability to sort out problems is diabolical

  • UFC_NEWS_UK UK UFC NEWS (@UFC_NEWS_UK) reported

    @virginmedia @richardbranson this is the service your company is now renowned for. Cut my connection due to a “blip” and I have to wait in a queue to be reconnected? How is there no process to correct your own mistakes? Worst still zero offer of any solutions or support. AVOID AVOID AVOID

  • garethbright Gareth Bright (@garethbright) reported

    Terrible service recently from @virginmedia . Previous poor quality of internet and equally poor customer service, followed up now with 16hrs of internet outage yesterday& today. #stayaway #virginmediadown #votewithyourwallet

  • ___adxm___ adam (@___adxm___) reported

    @virginmedia everyday the Internet connection goes. This time it's been down since 9pm and still no connection. Yet you're billing me full price each month when you're not providing the broadband service you say you can...

  • annaandchester Anna McLeod (@annaandchester) reported

    @virginmedia your recommendation of using the text service rather than phone is a poor one. Started at 6.30pm last night and by 10pm I was still dealing with the text bot. 162 texts in 3 and half hours between us and not 1 human response from your end. And the typo's 🙄