Virgin Media outages and service status in Islington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 30 outage signals in the last 24 hours around Islington, including 30 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 8, 9:43 PM GMT+1.
- Internet (65%)
- Wi-fi (19%)
- Total Blackout (10%)
- E-mail (3%)
- TV (2%)
- Phone (1%)
The latest reports from users having issues in Islington come from postal codes N7 and N19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Islington, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Camden Town, City of Westminster, City of London, Islington, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 10 minutes ago |
|
Hackney
|
Internet | 41 minutes ago |
|
London
|
Phone | 55 minutes ago |
|
Hackney
|
Wi-fi | 1 hour ago |
|
London
|
Internet | 2 hours ago |
|
London
|
Total Blackout | 4 hours ago |
Nearby cities with recent reports
106 recent signals
5 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Liam Smith (@Liamsmith260493) reported from London, England@virginmedia Our Wifi has been down since yesterday can you help please
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Shah 🦅 (@shah4569) reported from London, England@virginmedia bring back customer service to the UK. Philippines is a joke!
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Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Nathan Talbot (@nathantalbot) reported from City of London, England(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Andee Byford (@BobCratchitt) reported from City of London, England@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time ago…
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Jeff Salmon (@JeffSalmon) reported from Camden Town, England@virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.
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Rebecca Gould (@beccaleigh99) reported from Islington, England@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Helen Reihill (@BBLn15) reported from Hackney, England@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, EnglandPlease @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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SallyH (@sallyhhk) reported from Islington, England@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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Amanda Birrell (@blackheathma) reported from London, England@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Rhymer Rigby (@rhymerrigby) reported from London, England@scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emily J Clarke (@clarke_j_emily) reported@virginmedia Losing the plot. The outage in my area is 1 mth old today! Been on hold 75mins to add further complaints to my complaint 🤬
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TJKEY (@kytmlm) reported@cee4cat Don’t need internet, good thing really cos @virginmedia is down again this morning
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Stephen Old German - English Translator (@old_stephen) reported@virginmedia You don't have nearly enough proper shops, or even telephone help lines, where I can get help with your products. Now you have made it even more difficult for me to log into my account online. What is the point of being a Virgin customer?
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Crckersmckerx (@crackersmackerx) reportedDOWN WITH CORPORATIONS (My virgin media is down)
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Peter mcclurg (@peter_mcclurg) reported@virginmedia your app says intermittent issues yet your call centre automated response says no issues Utter shambles of a company.
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GrAnd944 (@GAnd944) reported@virginmedia Status update now trying to blame my kit again when you've already acknowledged there's a problem locally over the phone. No updates or tracking for the issue. Can't work *or* relax atm without. Please provide an actual update.
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CaperZz (@zZrepaC) reported@virginmedia what ******** is going on, i have neen on hold for 1 hour an then the bot tells me there is 177 minutes wait an puts the phone down! Whatsapp chat doesnt work nore webchat an also ZERO info from socials on what is going on!!!!!!!
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chantelle kinchin (@chantelle_88) reported@virginmedia ..you keep sending me texts about the switch to fibre network. I have not received a letter or an email and getting through to anyone at your call centre is impossible. Not good customer service.
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Brendan (@sabrevan) reported@virginmedia Please answer the question - what is the reason for the problem?
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rachaelinnc (@rachaelinnc) reported@virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!