Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 03/13/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Newham, Hackney, Camden Town, Croydon, Hammersmith, Islington, City of London, Ilford, Waltham Forest, Wembley, Merton, Dagenham and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • MisterBurak Mr B (@MisterBurak) reported from Hackney, England

    @sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!

  • paulsamuel1968 Paul Raymond (@paulsamuel1968) reported from Croydon, England

    @virginmedia unable to get through on phone lines to upgrade my service?

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Bromley, England

    .@virginmedia what’s the problem with your web site? Super slow and trying to check a house move but site is stuck and unresponsive

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    @virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app

  • leonspight Leon Spight (@leonspight) reported from Richmond, England

    @virginmedia Hi there I switched over onto the 1gig broadband service 10 days ago however the service/speed is v slow. Right now it’s 40mb down and 6mb up. I’ve rebooted many times over the last week however service remains poor. What should I do?

  • vColossus Steve Bruck (@vColossus) reported from Bromley, England

    @virginmedia - What kind of shocking service is this? After phoning up and receiving an automated broadband test which proved there was a problem. A supposed text message was sent - not received and now your automated support line is too busy to take calls.

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England

    @virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.

  • WhoOrderedRice Natalie (@WhoOrderedRice) reported from Kingston upon Thames, England

    @urbanonetwork @virginmedia Thank you, I’ve found a form via @virginmedia website finally requested a prepaid package to return items. Will cancel DD tomorrow. 🤬

  • victormeldrew66 Meldrew (@victormeldrew66) reported from Croydon, England

    @virginmedia To be honest not sure if i can be bothered,do i want to go through that all again. Been a customer for years it's always been the same. When you do eventually talk you can be quite good.

  • mattnolan83 Matt Nolan (@mattnolan83) reported from Croydon, England

    @virginmedia So I can’t call you, I can’t Email you and I can’t use any online support? How do I let you know I’m cancelling my contract due to above inflation price hikes? Ofcom?

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Ealing, England

    @virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help

  • amycro95 Amy Cronin (@amycro95) reported from Wandsworth, England

    @virginmedia No I haven’t. It’s impossible to get through. And I’m sure I’ll get a charge if I can’t get through to sort this problem out even though I can’t get through! I’ve been with your company two years and I should have left after the first years problems!

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.

  • JawwadAhmed01 Jawwad Ahmed (@JawwadAhmed01) reported from Wandsworth, England

    @virginmedia No VM! we dont have it unfortunately...and I am very sad of not having the connection 😢 please help

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @TheEmmaGoodwin @virginmedia I left this company after lockdown 1.0. It’s a pain getting a new service provider BUT it’s worth it in the end.

  • leeleyland3 lee leyland (@leeleyland3) reported from Barnet, England

    @virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"

  • TomRileyImages TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England

    @virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia wii fi gone again, not good when you trying to watch wandavison on Disney plus, and the tech dept in India are closed, pay £50 per month for this ? Think am being ripped off, HELP

  • PhilipCollins24 Philip Collins (@PhilipCollins24) reported from Richmond, England

    @virginmedia I am at my wits end with your awful service. I can’t get an answer by phone or online. I’ve had a faulty TV box replaced with another faulty box & when I eventually got thru to someone they’ve shutdown 1/2 of my channels.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SofWard Sofie (@SofWard) reported

    @virginmedia an area manager rang me a few months back after I cancelled my contract because of the poor service, he offered me a discounted deal and a refund however Ive just got a text to say my account is being suspended due to no direct debit set up by yourself?! Pls dm me

  • NACarter Nick Carter (@NACarter) reported

    @virginmedia for a long time now the WiFi in the house from your router is awful (didn’t used to be), but because the broadband speed is ok when connected via a cable you won’t do anything about it. It is having a significant impact on working from home. V unhappy with VM.

  • thingsthatfly10 Thingsthatfly (@thingsthatfly10) reported

    @BorisJohnson @virginmedia @O2 Issue created by you.

  • empress1ofakind Christine H (@empress1ofakind) reported

    @virginmedia @BenyT83 Your online self service pages do not work. Can rarely access pages even when using iurect links messages constantly coming up 'page cannot be found.' WTF!!

  • NeedhamTori Tori Needham (@NeedhamTori) reported

    @virginmedia Standard reply as always. 🙄 Why can’t you inform people why faults keep happening and give decent resolution times? Can somebody please DM as I’d like to raise another complaint

  • spenowen Spencer Owen (@spenowen) reported

    @virginmedia trying to assist my brother in law, who is a vulnerable individual with disabilities and not confident speaking on the phone, renew his virgin media contract. Getting nowhere with your chat bots. Any advice please. Do you have vulnerable customer champions?

  • Maffoooak Matt Oak (@Maffoooak) reported

    @virginmedia @p_jassi How did you get on? I am having the same issues. 3G signal only, no 4G.

  • ghowe79 Gareth Howe (@ghowe79) reported

    @NadineDorries @virginmedia @O2 Here's a solution: join the EU.

  • Saul74167334 Sir Saul Acrock (@Saul74167334) reported

    @BorisJohnson @virginmedia @O2 You are the worst prime minister ever. A liar and a cheat. Please go away and count your corrupt fortune and leave us alone.

  • 911onthe411 sarah langton-goh (@911onthe411) reported

    @virginmedia Broadband has gone so patchy sometimes it's off for days, I've been waiting 24 hours on Whatsapp to cancel I really can't see you being around for another decade, landlines are over, you're broadband is always going down and everyone rarely watches tv live...