Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N5 and N19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 02/17/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Hackney, Bexleyheath, Paddington, Poplar, Barnet, Ilford, City of Westminster, Newham, Southall, Harringay, Enfield Town, Dagenham and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHounslow Wi-fi
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    @virginmedia We're expecting an engineer visit between 4 and 7pm today. It's 5pm now and no sign yet. Getting dark outside. If it's not fixed this time, we will have to think about switching to another service supplier, which we really don't want to do.

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.

  • torskinner Tor Skinner (@torskinner) reported from Lambeth, England

    @virginmedia we can get through to your telephone customer service team? It’s saying it’s been possible to connect your call. We’ve just upgraded to a new modem and the WiFi is so so bad

  • szdar Shumailla (@szdar) reported from Harrow Weald, England

    @virginmedia sick to death of this absolutely rubbish WiFi. Rebooted several times, phoned your team, even installed a new router. Nothing seems to improve it and you supposedly pride yourself on being the best. Please fix this issue.

  • RobHPayne @RobHPayne 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RobHPayne) reported from London, England

    @virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    @virginmedia Still not working properly. It’s pointless calling you guys as takes so long.

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .

  • Joybalfe Joy Balfe (@Joybalfe) reported from Croydon, England

    @virginmedia same crap different day - how you can call yourselves Broadband providers I will never know #falseadvertising

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?

  • gemmajarrett Gemma Jarrett (@gemmajarrett) reported from London, England

    @virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?

  • msclareryan Clare Ryan (@msclareryan) reported from Camberwell, England

    @virginmedia our connection is down in London SE15. When we log into our virgin account it says we’re not customers,the phone number - 150 and the alternative - both go dead when we dial, and your chat function is directing us to the phone. How do we contact you & sort this?

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!

  • JakeHerp Jacob Herper 👨‍💻 (@JakeHerp) reported from Lambeth, England

    @virginmedia I renewed my contract with you in November, knowing I'll move in February and your agent told me this will be the most affordable option for me. Now I'm told I need to pay a £240 disconnection fee. Your support connects me from one dept. to another and back...

  • sandy_sandip Sandip Makwana (@sandy_sandip) reported from Camberwell, England

    Bad Customer Service Given By Virgin Media @virginmedia #virginmedia

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @MoneySavingExp please help? @virginmedia #CustomerService on hold since 8.15am

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @virginmedia Loss of service and no phone line @virginmedia #customerexperience #businessowner

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home

  • Strattsy51 Steve ✊🏻 (@Strattsy51) reported from Poplar, England

    @virginmedia Yes I do. I need to arrange cancellation of my broadband and tv service, in line with the email I received.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • saiphal Dom (DMK) (@saiphal) reported

    @virginmedia Still no fix and it’s a day later it’s becoming a joke at this rate

  • SaintZ_Son H (@SaintZ_Son) reported

    Classic bullshit virgin media routing issues

  • Acemusicstands Ace Music Stands (@Acemusicstands) reported

    @virginmedia @CityFibre is coming to rescue us from poor service. Fibre optic all the way back to the mother ship not like @virginmedia connected to old bt copper. #doingmyhomework

  • HarrisonsDeli Harrison's Deli (@HarrisonsDeli) reported from Ealing, England

    @virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!

  • DDarrenschutte Darren Schutte (@DDarrenschutte) reported

    @virginmedia Please can you help me? I have been trying for 3 months to change a debit order date. The customer service telephone number has extremely long wait times and I cant find an email address to help me do this. Being new to your service I was hoping for better!

  • Gary1973N Gary1973 No1 (@Gary1973N) reported

    @BanterStudi0 @Alex___Harvey @virginmedia I played with 3 friends only me on virgin and them not. They had no issues but I did. I took my pc to a friends and had no issues on BT.

  • MarcosUltra_ marcoh shmurda (@MarcosUltra_) reported

    How do you look at yourself in the mirror knowing your internet is so ****? @virginmedia

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?

  • GMelchett stu giffy (@GMelchett) reported

    @virginmedia That doesn’t ******* work, and ur on the call centre for a hour and get cut off, **** service.

  • hobbs Nicholas Armitt (@hobbs) reported

    Started the process of leaving Virgin Media, waiting for confirmation of a site survey from @zeninternet to get 900Mbps up and down. By cutting the TV cord and changing provider for broadband we will save over 30% while increasing download speed by 450% and upload by 4500%