Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 02/27/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hammersmith, Hampstead, Hackney, Mitcham, Wembley, Welling, Croydon, Harrow, City of Westminster, Barnet, Islington, Hounslow and Paddington.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • louisemirwitch Louise Mirwitch (@louisemirwitch) reported from Hounslow, England

    @virginmedia My husband has had no email since 15.11 today. Nothing on phone or tablet. Mine is ok. All he gets is a box asking to sign in which pops up repeatedly. No webmail access and can’t set him up on my device. Help

  • GemMatthews Gemma Matthews (@GemMatthews) reported from Croydon, England

    @virginmedia Seriously? This is appalling- so I’ve had to pay to travel to work today because you didn’t provide the service I am paying a small fortune for. And there is no compensation?! Seems a very one sided arrangement

  • ChaTheGrace Charlene, RN 🌻 (@ChaTheGrace) reported from Tottenham, England

    @talk2GLOBE really? even if I am here in London and my service provider is VirginMedia? Lasing ka o bangag?

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia That is the box that appears *after* clicking to register loss of service. See top line:”problem registering loss of service”. System apparently designed to avoid and flaws being found in it. Old capitalist adage:”the provider is always right”😜😎

  • damienk11 Damien Kelly (@damienk11) reported from London, England

    @virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia I called to register the fault but that is not an option that is available. So Virgin recognises a fault; customer just cannot register it. Flawed, no? #virginmediadown No wonder #VirginGalactic can thrive. Clever.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia what’s going on??? I don’t have any internet since morning? And it’s affecting my mobile phone in the house!! I had to leave the house to use mobile network to work! Rubbish service! That’s the problem when 2 service providers - O2 & VM joins force! #virginmediadown

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!

  • shaspi Sharon Spiteri (@shaspi) reported from Tottenham, England

    @virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.

  • eatcheeselouise MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England

    @virginmedia This has been escalated for 5 months now. Your escalation team dealing with emergencies doing nothing. Can anyone else help on this matter ?

  • Robertjp0121 Robert Józef (@Robertjp0121) reported from Ealing, England

    @virginmedia issue with Router (wifi) — no internet and intermittent connection; pls fix this bloody issue!!!!

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia Tx. What is reason for London N16 collapse of service? Your team must know that it exemplifies routine unreliability & less-than-promised bandwidth; calls into question willingness / ability to deliver service. Time to switch?

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @virginmedia is it a joke? No network for two hours already? I have important work to do… £200 for broadband monthly not enough to keep the network going??

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itsaadeeswife T🌷 (@itsaadeeswife) reported

    @virginmedia no offence lol but please sort your network out

  • keavaoloan Keava (@keavaoloan) reported

    @virginmedia our remote won’t work - any button we press is just coming up as 8. We’ve replaced the batteries ans reset the box, also tried resetting and pairing it again but the same problem keeps happening. Can we get a replacement?

  • AimoAio May (@AimoAio) reported

    @virginmedia have been having intermittent outages since yesterday at 11pm but your service status checker claims there are no issues. Speaking to my neighbours it seems like there is an issue in the area but this is not mentioned anywhere? ETA for a fix?

  • lawler1992 Lawler22 (@lawler1992) reported

    @virginmedia rather than me having to keep ringing up for an update. Is there any way one of your managers can reach me at a scheduled time to discuss my complaint?

  • abigailchantal Abi Jenkins (@abigailchantal) reported

    @virginmedia Hi there. Recently moved into a new flat, received our hub yesterday, followed the steps and plugged it in but it's still flashing green. Can't seem to register for an online account to be able to get help? Won't allow any passwords.

  • daniellemariew3 Danielle Marie 🎀 (@daniellemariew3) reported

    @virginmedia why where we told one quote yesterday and a more expensive quote today and when my husband explained the situation your rather rude agent said well try again tomorrow? This is why we want to cancel - inconsistent service and inconsistent customer service!!

  • AlbaGuBeard Robert McMillan (@AlbaGuBeard) reported

    @virginmedia Just the usual, reset the router etc etc. Honestly so fed up with how horrible this is

  • easternsparkle Heather 💙 (@easternsparkle) reported

    @Suffolk1953 @virginmedia That was always my gripe - when we moved to Vodafone for half the price, there was no difference in the speeds even though Virgin was supposed to be much better. And we haven’t had a single outage either!

  • itsaadeeswife T🌷 (@itsaadeeswife) reported

    Virgin media need to fix their **** wifi the stupid cows

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    @virginmedia I phoned up technical support when I first got it, was told I’d get the call back, which of course never happened! Just left in limbo