Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7 and N19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/14/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Coldblow, Hackney, Southwark, Paddington, Southall, Islington, Croydon, City of Westminster, City of London, Ealing, Hounslow, Carshalton, Hammersmith and Dagenham.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomColdblow Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • sumnerpom Matt 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sumnerpom) reported from Bromley, England

    Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown

  • ivang21022 Ivan Georgiev ♠️ (@ivang21022) reported from Lambeth, England

    @virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.

  • 2wheelchick Maria David (@2wheelchick) reported from Bromley, England

    @virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia I have. How do you expect me to work today & tomorrow if the engineer can only come on Tuesday evening? And why doesn’t your customer service centre pick up the calls? I spent about 3 hours yesterday trying to self-diagnose the problem and waiting for someone to pick up the phone

  • paulaphoto1 Paul Andrews (@paulaphoto1) reported from Walthamstow, England

    @virginmedia - no internet for over an hour. Can’t speak to anyone. Downloaded an app that was useless. No support whatsoever apart from turn it off and on 👎🏻

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!

  • Jeffforrest1 Jeff forrest (@Jeffforrest1) reported from Kingston upon Thames, England

    @pompeyhedge @virginmedia I was getting either 500+ or zero. There may be congestion and over subscription but that isn’t my issue.

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia As I said yesterday, all internet, TV and media down. Called you twice for over an hour and a half yesterday but no reply. Terrible service. Have work to do! Booked engineer but they can’t come until Tuesday evening. Can you call me?

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?

  • zainyboy89 Zain Khan (@zainyboy89) reported from Kingston upon Thames, England

    @virginmedia @virginhelp Not happy about the connectivity issues in my area.

  • totti369 Tori (@totti369) reported from Wandsworth, England

    @virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?

  • askgeez Guy F (@askgeez) reported from Loughton, England

    Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

  • jackreed08 Jack Reed (@jackreed08) reported from Bromley, England

    @virginmedia my TiVo box has broken how can I get this replaced?

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Harrow Weald, England

    @virginmedia I have now been trying to speak to someone about broken broadband for 2 weeks. Calls to call centre that don’t get answered, your automated text service which says they will be back in 24hrs and never do. What exactly do I have to do to speak to someone.

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Certainly am. I'm a Virgin customer 🙄

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • sarahill42 Sara Hill (@sarahill42) reported from Tottenham, England

    @virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CDPeds Caitlin (@CDPeds) reported

    @virginmedia Cheers. Already on it, I suspect the coax might be to blame, it's on very tightly/ has seized onto the hub...if it continues to be slow or drop I'll ask billpayer to book an engineer!

  • annelliott2017 Ann Elliott 💙 (@annelliott2017) reported

    @virginmedia It's not at the moment it's constant it's being going on for weeks and particularly every night like clockwork at 1am. The poor service that I pay for is impacting on my ability to work.

  • _shannonC shanny C 🌹 (@_shannonC) reported

    @virginmedia no known issues at all. yet as soon as it gets to 9pm the upload speed drops and it is UNUSABLE. download speed was bad all day then better in the evening, but the upload wasn’t even back to normal at 2am so you can’t tell me it’s peak usage time either.

  • david_harman_uk 🇪🇺 David Harman 🐘 : (@david_harman_uk) reported

    @Keelybeans @virginmedia I have 3 supposedly "escalated" complaints, they can't even be bothered to address them. Tip: don't make the mistake I made & accept a "Loyalty Team" special deal, they treat you the same. 1/2

  • carlisletom Carlisletom (@carlisletom) reported

    @virginmedia Broadband still not working, need it as I work from home. Virgin Media: the service gets worse and the prices go up

  • CDPeds Caitlin (@CDPeds) reported

    @virginmedia Hopefully it's quietened down but I logged into the hub and it had been reporting T3 and T6 timeouts. The billpayer is connected in his room by ethernet and hasn't said he had any issues though. Potentially either my cables or yours might need some TLC though!

  • kattaylor52 kat taylor (@kattaylor52) reported

    @virginmedia please get management to contact me, your customer service is beyond painful. Been trying to talk to someone for 2 days now and just get passed from one department to the next via WhatsApp

  • sparry71 thingymajig blue tick thing bcause i know its me (@sparry71) reported

    @virginmedia #virginmedia #happyplace #virginred I wish could find a woman that goes down as much as you.

  • pdonduncan Peter D-D (@pdonduncan) reported

    @virginmedia There is no IF about it. A lack of service that I have paid for is very frustrating and quite frankly unnacceptable. It is dubly frusyrating when I have so far been unable to get VM to take it seriously. Nice words need to turn action.

  • georgina_pooley Georgina Pooley (@georgina_pooley) reported

    @virginmedia still waiting a call back from virgin media, about the damage caused to my car when they installed my services. Been waiting since December! Poor customer service!