Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Islington come from postal codes N19 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/27/2026 13:15

January 27: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Croydon, Hackney, Islington, City of Westminster, London, Ealing, City of London, Southall, Fulham, Southwark, Paddington, Hounslow, Barnet and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomIlford Internet
United KingdomCroydon Internet
United KingdomHackney Total Blackout
United KingdomIslington Wi-fi
United KingdomCity of Westminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    @virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia I've already spoken to them many times including tonight and they can't do anything other than tell me that the date has moved yet again. Nobody seems to be able or willing to fix your broken status system.

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from Bexleyheath, England

    @virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks

  • pantolady Deborah Barnard (@pantolady) reported from Bexleyheath, England

    @JulieBoon @kimbochambers I think it was a Sky problem. Ours was fine on virgin media x

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Your service status online tells me everything is fine, even when I run a test, while tech support can only tell me that there IS a fault and the estimated repair date has been shifted yet again, this time to April 21st. SMS updates are useless too. It's absolutely infuriating.

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Your various automated customer service systems are a horrible mess, they flat out contradict each other! It's shamefully bad & has been so for a long time so this can't be news to you. Why have @virginmedia STILL not done anything about these basic customer experience problems?

  • Morvaridp Morvarid (@Morvaridp) reported from Barnet, England

    @virginmedia @virginmedia will someone actually be able to help us or will we get the same service we’ve been getting from various people we’ve been talking to? I don’t know how else to escalate this anymore!!! It’s taken so much of our time and added stress ...

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Surely you must agree that your service status is useless if there's a fault for 15 days but doesn't once give me a correct status? Why is the status tool broken and why is it not being fixed?

  • kimweston90 Kim Weston (@kimweston90) reported from Bromley, England

    @virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?

  • faysasilva Elizabeth Silva (@faysasilva) reported from Islington, England

    @virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • faysasilva Elizabeth Silva (@faysasilva) reported from Kensington, England

    @virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1

  • winetaff Lee James (@winetaff) reported from Esher, England

    @virginmedia 1h 15 jon the phone just to try to get my TV service up and running and now being told no service until the end of the month -computer says no to getting an engineer around unless your broadband is not working either -surely a better way #rubbishcustomerservice

  • faysasilva Elizabeth Silva (@faysasilva) reported from Islington, England

    @virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call

  • Morvaridp Morvarid (@Morvaridp) reported from Barnet, England

    @virginmedia We signed a new contract and we were meant to have internet connection by Monday/Tuesday. We still don’t! We called then on Wednesday and they said they call back. They never did. We called yesterday. They said they’ll look into it. Nothing yet!!

  • peterpintodesa Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia Hello - it's been a week so far. Still no broadband. Still no information. Still no contact. Continued dreadful service from Virgin. What can you suggest, please?

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    @virginmedia It says on that website that the issue my be fixed by 5pm on Monday! More than 3 days to fix an issue... It shows how much you care about your clients. Appalling.

  • winetaff Lee James (@winetaff) reported from Esher, England

    @virginmedia Apparently a local fault but my signal test says no issue -still not resolved and still no TV -follow up call that was promised within 3 days hasn’t materialised (Day 6 and counting)

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    This was day *15* of working from home with no broadband thanks to @virginmedia and no reliable information about fixing the outage, no provision of an alternative connection (e.g. 4G dongle) and many hours wasted on hold. No wonder they are worst-rated by @WhichUK - avoid! 🤬

  • peterpintodesa Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia None, sadly. Email updates promised & never arrived. A call from an engineer also promised & never happened. The social media team have been responsive. Other parts of Virgin much less so.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tudge1988 Danny Tudge (@tudge1988) reported

    @virginmedia Yep speeds are still bad ran 14 speed tests today ranged from 24 to 60 my average before all 110 as i said your exchange is in my garden

  • jjkfa janice Anderson (@jjkfa) reported

    @virginmedia @ruthm4x I have been with virgin from when they bought out NTL and i have never ever recieved a end of contract notification from virgin, recieved a letter saying my bill will go up by £3,50 in march are you having a laugh £45pr month for M100 Fibre Broadband only, not happening,

  • robmasters1967 Rob Masters (@robmasters1967) reported

    @virginmedia Hi - I did speak retentions but they only offered me £29 of current contract for 6 months. Wanted to change package totally and downgrade, was hoping for deal equivalent to new customer discount, as would be whole new package ( downgrading from ultimate oomph to big oomph)

  • heeyoni94 Heeyeon Chloe Cho (@heeyoni94) reported

    @virginmedia Can someone confirm if there's an issue in the WD23 area? I've tried calling with no luck whatsoever. It's been HOURS. I am a teacher and need this resolved.

  • Gerard09553296 Gerard (@Gerard09553296) reported

    @virginmedia there’s no service yet again and the care team is not responding and no way to get help. According to your service status everything is fine. Why did you cancel my engineer’s visit?

  • DylanGeddes1 Dylan (@DylanGeddes1) reported

    @virginmedia Yes and there is but twice in a week is beyond a joke. Why am I paying for a service im not receiving

  • Di4nn3 Dianne Marchant (@Di4nn3) reported

    @virginmedia It wasn't like for like. It was to replace a tivo 500 with tivo 6. I now don't have any controls for a tivo 6! Again, the promise to send me 2 remote controls was made and nothing sent. I am going to call and cancel contract because I am not getting what I am paying for.

  • SaraAlNakeeb Sara (@SaraAlNakeeb) reported

    @virginmedia I have been talking with your so called “Customer service” for 3 hours!!! And going in circles! 😤🤬🤬

  • clanpatrick @clanpatrick (@clanpatrick) reported

    @virginmedia Is there a way to see why I cannot order but a house 3 doors down in the same terrace can? The fibre was laid in the street all at the same time

  • WendyRo11208996 Wendy (@WendyRo11208996) reported

    @virginmedia Trying to get in touch with you for over a week about my contract coming to an end really appalling customer service from Virgin