Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/14/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Wembley, Fulham, Merton, Hammersmith, Hackney, City of London, Croydon, Southwark, Enfield Town, Wandsworth, Camden Town, Kingston upon Thames, Ilford and Islington.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomFulham Internet
United KingdomMerton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.

  • sarahleveridge Sarah Leveridge (@sarahleveridge) reported from Paddington, England

    @virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Esher, England

    @virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Esher, England

    @virginmedia Still no service......

  • mrharrynorton Harry Norton (@mrharrynorton) reported from Tottenham, England

    Back in London and my 4G is shit again. @virginmedia

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Esher, England

    @virginmedia Message says service will resume at 10.15 but we’ve had these messages every day & still nothing.....

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    I have never had any problems with you @virginmedia before and not happy

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Kingston upon Thames, England

    @virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!

  • Lauren_Sberry Lauren Scott-Berry (@Lauren_Sberry) reported from London, England

    @virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help

  • garythunt Gary 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧Here for the cricket. (@garythunt) reported from Islington, England

    Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Harrow Weald, England

    @virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Esher, England

    Get home from work....2 out of 3 kids sick...oh well at least I can catch up with some work this evening on my laptop....oh no @virginmedia outage today means no broadband & no telly either 😱😡....would be good to get a report on when this issue will be fixed.....

  • fatwhit5 chris whittart (@fatwhit5) reported from Hounslow, England

    ******* shit @virginmedia WiFi has gone off AGAIN 😡😡

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sau59g79 heart of the matter (@Sau59g79) reported

    @virginmedia The only option that offered was for me to setup another contract with Virgin that would allow them to issue a PAC number for my original mobile number. I have to wait for the SIM to arrive before this can be done, so God only knows when I will have my number working again

  • brianholt24 Brian Holt (@brianholt24) reported

    @OffMyNoodles @MichaelBrailsfo @virginmedia I gave up and wrote to them to cancel my broadband service because they were charging me £60.50 per month whilst advertising 26.99 for new customers. Today I got notification that the charge will increase by 3.25 in March. I cancelled my DD

  • nicodsmit Nico Daniel Smit (@nicodsmit) reported

    @virginmedia @virginmedia terrible customer service! Stay away. @virginmedia is good #takingyourmoney or #upselling your contract and then 4get about you. I have been without service since 9 DEC 2021. One lie after the next. Keep billing me. NO HELP!!!!!

  • PaulineShannan1 Pauline Shannan (@PaulineShannan1) reported

    @virginmedia I've been trying to contact you for 3 days so that has nothing to do with technical issues that you are having right now. I will call again tomorrow

  • DavidCo32778841 David Coombs (@DavidCo32778841) reported

    @virginmedia Listening to tedious, repetitive script that has to be read; inability of staff to respond to knowledge of customer; repetitive nature of process - carry out basic checks when you encounter problem, follow same process online then do same thing twice more when talking on phone,

  • debbiecrowther1 debbie crowther (@debbiecrowther1) reported

    @virginmedia @SonyRichards4 Is that the connect app that just says my bad we can’t connect to your hub try again the oops my bad! But don’t bother trying to call to actually speak to someone as they’ll be system issues or you’ll be cut off or you’ll just give up because you’ve spent days trying

  • FhaheenK Fhaheen Alam Khan (@FhaheenK) reported

    @virginmedia You won't let us cancel our expired contract that's what. Called way too many times just to be hung up on because we want to leave. @Ofcom we allowing this?

  • aesdoom AesDOOM (@aesdoom) reported

    @virginmedia Just spent 1hr waiting just to be hung up on trying to cancel my contract due to price increase.

  • DaveOfMan Dave (@DaveOfMan) reported

    @OffMyNoodles @virginmedia Cancel your direct debit, they'll call you back before you get through to them.

  • ElimuAnn Ann Bircumshaw (@ElimuAnn) reported

    @mel_gav @virginmedia No just the substandard level of customer (dis)service at Scottish Power🥴