Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7 and N19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 02/02/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Croydon, Hackney, Southall, Hampstead, Paddington, Carshalton, Southwark, Mitcham, Camden Town, Newham, Enfield Town, Wembley and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • SamanthaLeeuwen Samantha van Leeuwen (@SamanthaLeeuwen) reported from Bromley, England

    6 weeks for @virginmedia to fix broadband in Orpington and still missed today’s deadline! Pay for 500mb get 5mb if lucky. #NoMoreExcuses

  • beerinthesuburb Jon 🍺👍 (@beerinthesuburb) reported from Enfield Lock, England

    @TalkTalk - Hi, I'm a customer that has switched to @virginmedia and need to cancel my account. I called yesterday and you told me I need to ask Virgin to send an "unsolicited cease" request. Contacted Virgin, who have said we need to ask TalkTalk to cancel our services...

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!

  • Olivia121994_ OD (@Olivia121994_) reported from Harrow Weald, England

    @craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here

  • JambyButch James Butcher (@JambyButch) reported from Wandsworth, England

    @virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!

  • Liv_DigiTales DigiTales (@Liv_DigiTales) reported from Barnet, England

    @cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7

  • __dimeji ice (@__dimeji) reported from Enfield Lock, England

    @virginmedia fix your **** connection **** sake

  • alec_zetter Alec Zetter (@alec_zetter) reported from Enfield Lock, England

    @virginmedia Hi! I would like to cancel my service! I've tried online, via phone and now on your fourth department via text message!

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @DrEMcNaught @virginmedia They have the worst customer service I have ever known

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.

  • thecatsrgrowlin sam shea (@thecatsrgrowlin) reported from Tottenham, England

    @DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up

  • YILDIZ_SAR_HARV YILDIZ SAR - HARV (@YILDIZ_SAR_HARV) reported from Kensington, England

    They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes

  • Olivia121994_ OD (@Olivia121994_) reported from Harrow Weald, England

    @craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally

  • StMirrenDaft Ian Williamson (@StMirrenDaft) reported from Tottenham, England

    Still down @virginmedia. Utterly diabolical service!

  • danjpadgett Dan Padgett (@danjpadgett) reported from Wandsworth, England

    . @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.

  • ThreePeaceSweet Three Peace (@ThreePeaceSweet) reported from Tottenham, England

    @milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service

  • alec_zetter Alec Zetter (@alec_zetter) reported from Enfield Lock, England

    I will never ever subscribe to @virginmedia services due to how difficult they make it to change services/cancel contracts. It's a joke and should be looked at by @Ofcom.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking

  • 0618_Dee Dee (@0618_Dee) reported from Camden Town, England

    @VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • channikins22 Chantelle Grimmer (@channikins22) reported

    @virginmedia second time in a month broadband doesn’t want to work, can’t play videos or music. couple weeks ago said incorrect password when it wasn’t I had to reset it. Bit stupid to me paying £85 a month for it to keep doing this. Website barely loads half the time as well.

  • PopsClaire Claire.pops (@PopsClaire) reported

    Come on @virginmedia this is the second time in a week my service has dropped out!!

  • _JustLeahh Leah (@_JustLeahh) reported

    @virginmedia Why are we receiving bills when we wrote to you on 30 June 2022 asking to cancel the contract? You can’t get through on the phone and your complaints system online is ridiculous. This needs resolving so can you please advise next steps. Happy to DM on this case.

  • eclairee eclairee 💙 Support our #NHS (@eclairee) reported

    @virginmedia Nice words in your answer. Reality is that if I had know this was planned I could have worked around it. Hard to understand why you told me about last Friday (no impact) but not today (impact). Not in my control so nothing I can do I guess except hope service fully restored soon

  • D_wayne_O DKO (@D_wayne_O) reported

    @virginmedia @virginhelp how can both the broadband & TV services both be down, what type of sick joke is this

  • Stuwba68 StuWba68 (@Stuwba68) reported

    @virginmedia is the internet down

  • joeharrod12 Joe Harrod (@joeharrod12) reported

    My @virginmedia internet is awful, can’t even hotspot off my phone because my @ThreeUK coverage is just as bad

  • PeteATweet Pete A (@PeteATweet) reported

    @virginmedia been waiting over an hour with your chatbot for someone to help me move...

  • centaurxs JT (@centaurxs) reported

    @virginmedia Finally got thru to a very helpful chap (Aaren), who actually listened, updated my notes accordingly and passed me on to the pre-install team (Ralph?) who went into classic VM mode and said it was nothing to do with him. Put my foot down and he's booked it for the 19th! Really?!

  • Vee72217397 Vee (@Vee72217397) reported

    @virginmedia Thanks I have tried and ran diagnostics so many times and it says nothing is wrong so thats why I had asked an engineer to come check this and that's where this compliant has started from How is it right that money gets taken out each month despite all my issues and no resolution