Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/21/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Newham, London, Southwark, Ilford, City of Westminster, City of London, Hackney, Hounslow, Waltham Forest, Croydon, Hammersmith, Southall, Paddington, Wembley and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?

  • wharfyoung jordan (@wharfyoung) reported from Poplar, England

    @joelycett I need your complaining skills, virgin media are trying to charge me £230 for an account that they cancelled. no one seems to be able to help me on the phone, have spent over 8 hours on the phone in the last month and keep getting hung up on pls help

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi any problems reported in London N12? My WiFi is down (again)? Plus my TiVo box has just shut down & told me to reboot

  • Alison1mackITV Alison Mackenzie (@Alison1mackITV) reported from Richmond, England

    @virginmedia The link says no issue - I phoned virgin to report 90 minutes ago and the man in technical support said they would fix - but no time given

  • wharfyoung jordan (@wharfyoung) reported from Poplar, England

    @virginmedia Oh they just hung up on me after being on hold for over an hour. If virgin media genuinely think I’m going to pay this bill after the level of service I’ve received they absolutely have another thing coming.

  • wharfyoung jordan (@wharfyoung) reported from Poplar, England

    When you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.

  • wharfyoung jordan (@wharfyoung) reported from Poplar, England

    @virginmedia Okay well I’m currently on hold to speak to a manager in customer care on the phone and have been for nearly an hour so if you’re able to get speed that up it would be much appreciated.

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks

  • toonrich Richard Cooper (@toonrich) reported from Ilford, England

    @virginmedia Slow broadband. I spent ages on the phone to your helpline and s was hen they couldn’t do anything they said an engineer would call. Waited on all day but he didn’t bother.

  • dkurland92 Donnchadh (@dkurland92) reported from Brentford, England

    @virginmedia is the service down across #london or ?

  • Alison1mackITV Alison Mackenzie (@Alison1mackITV) reported from Richmond, England

    @virginmedia I can now get WiFi again - not sure what was causing the problem - thanks

  • toonrich Richard Cooper (@toonrich) reported from Ilford, England

    @virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish

  • peterpintodesa Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    Holy **** @virginmedia sent me a refund for an error on a broadband account that was closed over 5 years ago 🙌

  • Morvaridp Morvarid (@Morvaridp) reported from Chigwell, England

    @virginmedia absolutely useless customer service, with no knowledge of what to do and how to resolve issues. Each person tells you something different and unable to resolve a problem with WiFi connection! How am I meant to work from home with no internet? They don’t care!

  • Coq_Au_Ginge Neil Carter (@Coq_Au_Ginge) reported from Ilford, England

    @virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate

  • lewistullett Lewis 🇪🇺 (@lewistullett) reported from Hackney, England

    First time in a year that @virginmedia broadband is down. Amazing continual service through the pandemic. Still weird waking up to no WiFi!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • morwoo Andy Morwood (@morwoo) reported

    @SimonMiller316 @virginmedia Literally the same happened to me when I was trying to cancel leaving my last place, multiple times, got through, started having conversations, then just cut off for no reason. This was in 2021, it must just be their unofficial policy.

  • Barttownley1996 Bart (@Barttownley1996) reported

    @virginmedia @HasanGlobal1 I want to leave been on the phone with you for 2 hours this morning getting bounced around. I'm going to have no internet for 18 days, I'm not paying a cancellation fee. Someone help?

  • DaveWoodwardAC Dave Woodward (@DaveWoodwardAC) reported from Birkenhead, England

    @Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents

  • Barttownley1996 Bart (@Barttownley1996) reported

    @virginmedia @lifeofcherrie I want to leave been on the phone with you for 2 hours this morning getting bounced around. I'm going to have no internet for 18 days, I'm not paying a cancellation fee. Someone help?

  • SiGarner1 Simon (@SiGarner1) reported

    @SimonMiller316 @virginmedia awful company, left them about a year ago to move to BT and never looked back

  • ThomasC83156127 Thomas Cook (@ThomasC83156127) reported

    @virginmedia you are perhaps the worst broadband company I have ever been with!! And I hope you all catch syphilis

  • Barttownley1996 Bart (@Barttownley1996) reported

    @virginmedia I'm not spending anymore time on the phone. I am not paying anymore money for a service I am not getting. It is that simple.

  • thatdamnpotato ThatDamnPotato🥔 (@thatdamnpotato) reported

    @SimonMiller316 @virginmedia Virgin are terrible for customer service and they don’t seem to want to do anything about it but their broadband is usually the best around it’s a sacrifice you sometimes have to make

  • Holmesy865 HOLMESY865 (@Holmesy865) reported

    @SimonMiller316 @virginmedia Once offered to waive cancellation fee for us as they were increasing price. They then changed their mind once they realised we were moving. Terrible service providers

  • Scottio200 Scott Tomlinson (@Scottio200) reported

    @SimonMiller316 @virginmedia On the flip of this, when I left the country 5 years ago I called Sky mid contract, they cancelled my contract and set it up so I’d continue to receive service until the day I left, sent me a pre paid box to ship the q box back and wished me all the luck for the future.