Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, City of London, Ealing, Hounslow, Hackney, Carshalton, City of Westminster, Hammersmith, Paddington, Southall, Islington, Dagenham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Helen Connor
(@Hw1Helen) reported
from
Camden Town, England
@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.
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Just This Guy
(@Glibkid) reported
from
Loughton, England
@virginmedia your service breaks down one day a week. That is the main reason why you’re shite.
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Des O'Carroll
(@Deso27) reported
from
Richmond, England
@virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Brodband at E15 2BT is still down. 3rd day now.
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Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
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Gabriel Valente
(@bielrtv) reported
from
Camden Town, England
Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.
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vShowcards.com
(@vshowcards) reported
from
Camberwell, England
@MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
@virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?
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Ann Cooper
(@Ann_MadDogLady) reported
from
Bromley, England
@virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good
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← Matt
(@mattb112) reported
from
Poplar, England
@iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint
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Sofia
(@sofiaalice95) reported
from
Poplar, England
@virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?
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Su O'brien
(@suob71) reported
from
Bexleyheath, England
@VIRGINMEDIA NO TV NO BROAD BAND NO ANSWER ON THE PHONE USUAL EXCELLENT SERVICE NOT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael. - Whimsical Art 71
(@Art71Rachael) reported
@virginmedia And yes we have done the online test, it always says no issues, but we do have issues!!!!!!! It’s been told to us when we have spoken to someone, that it needs an engineer…but for love or money we cannot get an engineer out..🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬I’m at the end of my tether
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Paul 'Tank' Cassidy
(@tanknet) reported
Trying to cancel my @virginmedia but been on hold 21 Mins at moment. Can someone pick up the phone!!!!
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PreciousLittle
(@Preciou53411925) reported
@mschakraverty @virginmedia Similar experience with O2 a few years ago, they just refused to cancel. I managed to get hold of the email address of the Head of Customer Services and emailed him direct. He was very huffy about this and passed it to a more junior manager. My problem was instantly sorted.
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sarah-lou billington
(@SLou90) reported
@virginmedia So how am I supposed to cancel, my contract is up today? I am moving to sky on the 11th feb! I wanted to get this sorted. I am typing this for my mother as she doesn’t have twitter!
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Chris Cain
(@chriscain_1992) reported
@virginmedia internet issues once again, paying for a service that we are not getting. Quite annoying now as it’s been going on for days, possibly weeks. Rubbish speed, keeps cutting out
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Andrew Thomas
(@andytomo86) reported
@virginmedia And then new customers can get the same service for half the price. Try investing in a phone service that works!
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Janice Edwards
(@Janice0987654) reported
@virginmedia ive been waiting since 12.33pm for someone from customer services. how is this an improvement to the phone call? this is absolutely ridiculous for a disabled elderly person to cope with!
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Carina
(@carinasofiax) reported
@virginmedia I am trying to cancel
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Ben Arundel 🏴
(@arundel_ben) reported
@virginmedia Thanking the Engineer for his help as he packed the Hub 5 and took it (he didn't have a power cable or been trained on one he said I should make sure I get compensated for the no service as support could have turned the Hub 3 back on when I first called them days before. (4)
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dave stead
(@defebe) reported
@virginmedia Relatively minor.. But "weeks" after ordering a replacement remote, its still not here, no phone customer support and the website is either slow or says it is taken down. Bit galling since the bill has gone up. How can I order a new remote?