Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/07/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, Hackney, Newham, London, Southall, City of London, Paddington, Southwark, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster, Camden Town and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Internet
United KingdomHackney Total Blackout
United KingdomNewham Internet
United KingdomHackney Total Blackout
United KingdomHackney Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.

  • bielrtv Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.

  • Deso27 Des O'Carroll (@Deso27) reported from Richmond, England

    @virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?

  • AmbroseBarnaby Barnaby & Chris (@AmbroseBarnaby) reported from Richmond, England

    @virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby

  • NickAKramer Nick from London (@NickAKramer) reported from Barnet, England

    @virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.

  • Glibkid Just This Guy (@Glibkid) reported from Loughton, England

    @virginmedia your service breaks down one day a week. That is the main reason why you’re shite.

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!

  • mattb112 ← Matt (@mattb112) reported from Poplar, England

    @iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia down in se6 london? Can't access to your site even from the mobile

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.

  • mertthemailman Martin Davis (@mertthemailman) reported from Enfield Lock, England

    @virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?

  • JXMSZ Jamal. (@JXMSZ) reported from Croydon, England

    RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia broadband down - can't even sign in to my account to check status etc

  • rogerw117 Roger Williams (@rogerw117) reported from Richmond, England

    @virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nibky Nibky (@Nibky) reported

    @virginmedia I’ve already called and was told because it shows that there is no issue with the router on your side that they’re unable to help me. Even though I’ve been experiencing packet loss for weeks, the agent didn’t even know what packet loss is.

  • HibeePurvey Iain Purves (@HibeePurvey) reported

    @virginmedia Hi - I'm going to be a new customer and have received unsolicited/unexpected texts about my installation but concerned it's a spam/phising exercise. Tried to find a contact number on your website to speak to someone but struggled to find a phone line. Can you help?

  • tinyhaz Gary Harrison (@tinyhaz) reported

    @virginmedia @Ofcom Where are the updates? I’ve been told from a neighbour that our service could be off for 6 hours in 2 days time?? Where is the communication? I want an answer today

  • 1982Starscream Starscream (@1982Starscream) reported

    @virginmedia He has made changes to the brown box on the wall outside and also changed my cable to a different port in the cabinet. This is clearly why I'm now experiencing issues. He doesn't accept this and won't do anything more. You couldn't make this stuff up.

  • GT2o1o Gary Toner (@GT2o1o) reported

    @virginmedia Cable (as in not mobile phone). Several weeks ago via the text service is when I was offered this. I have checked online and it has not been added. This was as a result of a concern that I raised via the online form on two separate occasions that was never answered.

  • garywalsh21 Gary Walsh (@garywalsh21) reported

    @virginmedia hey can you please dm me ASAP got a problem working from home, my router is flashing no idea why. Please help!

  • Kimberley00123 Kimberley K (@Kimberley00123) reported

    @virginmedia Please can someone DM me? I've spoken to someone online, who advised me to call technical.. I h have, it was an automated line which cut me off and text a link.. the link is no help!

  • doubleodix John Dix (@doubleodix) reported

    @virginmedia None of those mediums of communication work. I may as well just leave because Virgin obviously don’t want my business and are unwilling to get back to me to help solve a problem. I actually gave my number earlier and was promised a call back but surprise surprise, no call.

  • doubleodix John Dix (@doubleodix) reported

    @virginmedia Basically I can’t get assistance by text, phone or Twitter. It’s incredible. Every problem I have I am fobbed off. How about maybe getting someone to contact me to resolve this? I spend £140 a month with you and I’m treated abysmally. Why won’t anyone help?

  • gailabe64 gail abraham (@gailabe64) reported

    @virginmedia i am unable to receive password reset emails from other sites. Can someone help please?