Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hounslow, Hammersmith, Waltham Forest, London, Paddington, Southwark, Hackney, Bromley, Wembley, Hampstead, City of Westminster, Harringay, Ilford, Croydon and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Total Blackout | |
| Hammersmith |
Total Blackout | |
| Waltham Forest |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Victoria Cuthill RN
(@VickyChas3) reported
from
Kingston upon Thames, England
@virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
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Captain Zongo
(@CaptainZongo) reported
from
Croydon, England
@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
Get home from work....2 out of 3 kids sick...oh well at least I can catch up with some work this evening on my laptop....oh no @virginmedia outage today means no broadband & no telly either 😱😡....would be good to get a report on when this issue will be fixed.....
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia 2/2 you be able to supply a service at a later date.
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia Message says service will resume at 10.15 but we’ve had these messages every day & still nothing.....
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Victoria Cuthill RN
(@VickyChas3) reported
from
Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
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chris whittart
(@fatwhit5) reported
from
Hounslow, England
******* shit @virginmedia WiFi has gone off AGAIN 😡😡
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia Still no service......
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@MickHarkin8 @virginmedia Not talking about a new customer.
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny
(@Hung555) reported
@virginmedia @virginmedia 4 flats without wifi still. All service visits over the weekend cancelled, nothing fixed and new appt given the following week. What’s going on?? Why can’t we have our original appointments? Just feels like you are kicking the bucket down the road!! #CustomerService
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Jemma Crow
(@jemmacrow) reported
@virginmedia I have done that several times and I still can’t reply. Not only is the broadband not working like it should but the help is also broken
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eddy passey
(@eddypassey) reported
@virginmedia That I need 3 WiFi pods and there is a speed fault which he can’t fix You only supply 1 pod every 7 days and it takes an hour of my life to get it sorted in your ineffective customer service phone system (use sales number for shortcut to at gets answered!)
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tj
(@tj09195531) reported
@virginmedia I beg customers not to use Virgin if you want a reliable service
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Lily Bayrock
(@lilybayrock) reported
@virginmedia Auto message said service put on hold while investigated, but after no on-site investigation follow-up message stated new appointment not til Monday evening. Will be 5 days without broadband including 3 full work days while we all WFH. Unacceptable.
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Lily Bayrock
(@lilybayrock) reported
@virginmedia at least three neighbours and I are finishing our second full work day without internet, and now you cancel all four of our tech appointments for this afternoon and tomorrow morning and push back to next week. This should be priority #customerservice
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Ben Hubbard
(@Benjihubbs) reported
@virginmedia @richardbranson I'm moving home on Monday and you can't provide the service to my new address, so the only option you've given me is to cancel the account, but I'm happy to remain your customer at my new address. Because you can't provide the service, you want to charge me £100
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TheBlowfish
(@TheBlowfish) reported
So our @virginmedia is down, technicians apparently automatically informed.... But its been down a good while now... Any chance this is going to get fixed??
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tj
(@tj09195531) reported
@virginmedia or is VM selling too many lines to too many customers and cannot provide a basic service to one customer. I don’t think it’s good enough to be without a line foe 7 days. VM I challenge someone from your Green Park HQ to call me
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Jon Finn
(@FonJinn) reported
@virginmedia been on hold to your cancellation team for 25 minutes so far and counting. Is there any other way to cancel a contract???