Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N19 and N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hounslow, City of Westminster, Ilford, West Molesey, Hackney, Camden Town, Wembley, Orpington, Poplar, Harringay, Croydon, Islington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Wi-fi | |
| Southwark |
Total Blackout | |
| London |
Wi-fi | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Margareta Dovgal
(@Margare7a) reported
from
Hammersmith, England
Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!
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D Warwick
(@DWarwick19) reported
from
Enfield Lock, England
@virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia what is up with your customer service line! After the automated bits get told that everyone’s busy so get music. no voice updates “we will be with you soon” or “you have x mins to wait”. Tried 3 times over 20 mins - my WiFi is rubbish and if not fixed I will leave
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.
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Jack Faulkner
(@jackjfaulkner) reported
from
Hounslow, England
@virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.
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Reo
(@TheLostArsenal) reported
from
Tottenham, England
Time to get rid of @virginmedia Premium service with shitty internet. Never had a stable internet connection with them
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Toby Dawson
(@TobiWanDOTA) reported
from
Camden Town, England
Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!
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MrMystical
(@Tunjihi_MCFC) reported
from
Tottenham, England
@virginmedia what is your customer service email address
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia Nope not listed there, only happening on channel 406, audio keeps cutting out and the screen flickers, tried it on 2 different TVs and having the same issue
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♻Michael J Keane ♻
(@KeaneMJ) reported
from
Lambeth, England
@virginmedia Hottest day of the year and VirginMedia rang me up and then put me through to someone else. Left me hanging twice so far. Thought service was cancelled but money still coming out of account. I'm just trying to get email address to write to. It isn't hard.
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Tricky
(@trickyvondickie) reported
from
Kensington, England
@virginmedia trying your text service now
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Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia I’ve had over 6 months of having poor WiFi where it cuts outs and has to be rebooted every other day (twice today already!). I want a technician to come out and sort ASAP as my family mobile bills are through the roof due to using data plan instead at home!
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Mat Carey
(@UKmatC) reported
from
City of London, England
Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
And although operative insists there is no local issue, 5 people in my street have no @virginmedia
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@AngelaMust @stoibee @virginmedia Tell me about! I know no service is 100% but this is ridiculous #whatajoke #poorcustomerservice
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Lee Brown
(@LRB172) reported
from
Epping, England
@virginmedia @MoneyTelegraph 9 months and counting for broadband to be fixed. Seriously fed up now. Please just fix it or let me go to another provider without charging....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nav
(@karmayaga) reported
@virginmedia @VirginMediaCorp Your customer service is saying I won't have broadband for '1 week" and they said they will give me dongle and transferred to sales and he asked few questions and disconnected me without any answer. Complaint No:18566363
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Peter White
(@1Petewhite) reported
@virginmedia Still waiting 46 minutes to speak to customer services.... gets worse.. Does Lutz Schüler know how bad it is..
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Megski
(@megski1) reported
@virginmedia Hi l appreciate your reply this was just not the case she actually sedl would be better of elsewhere as they couldn't help me as l was tied to a contract. I really feel strongly about this as as a loyal customer through price hikes and so forth l am missing out . Can y U help
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Rob Thomas
(@robthomas28a) reported
@virginmedia I’ve got somebody coming out on Tuesday - apparently there are SNR issues in the area and I saw someone saying you’re hoping to have that fixed by 5 May. Can you check that please if I DM you my post code?
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Catherine McGrath
(@IAmSpaghettiCat) reported
@whittledaway Hi Pádraic, I'm a tv producer working on show for virgin media, I was hoping you might contribute on the turf issue, my number is 0873680265 I can explain more or if you could send me an email address. thanks a mil, catherine
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Tomb
(@TombDubs) reported
I have been waiting nearly 7 weeks for @virginmedia to install internet in my flat! Has anyone else received such poor service? #problems #service #virginmedia
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Louise
(@Louise63544316) reported
@virginmedia Not sure but this number is not coming up on what's app? I really need help to get this sorted or am I better of just leaving and going with someone else?
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Darren Hammond
(@DarrenHammond17) reported
@virginmedia The call back was advise by 9am this morning. The lack of any customer service from @virginmedia is no surprise however mis selling is illegal and having the call recorded means I will not drop this
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margo bovell
(@mbovell) reported
@virginmedia OUTAGE AGAIN!!!!!! WAS WARNED NOT TO RENEW CONTRACT WITH YOU AGAIN...ONLY WISH I'D LISTENED 😡😡😡😡😠😠😠😠....EXPENSIVE HAVING TO USE DATA🙄
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julie Stevens
(@juliestevens2) reported
@virginmedia @samfendermusic No and no I'm not spending any more time trying to get the service I pay for fixed ... It takes hours of running through the same old stuff just