Virgin Media outages and service status in Islington, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of Westminster, City of London, and Islington.

City	Problem Type	Report Time
Hackney	Internet	31 minutes ago
London	Wi-fi	2 hours ago
London	Total Blackout	2 hours ago
Hackney	Internet	3 hours ago
London	Internet	4 hours ago
London	Wi-fi	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Helen Pinkers (@Barchetta66) reported 3 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  Helen Pinkers (@Barchetta66) reported 5 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  CJ (@ZJM_331) reported 7 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Geoff Neale (@g_neale) reported 8 minutes ago from Camden Town, England

  @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

• 
  Marian Martin (@marianmartinart) reported 12 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  Adam Farnsworth (@farnsworth_adam) reported 14 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 17 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  SA Punk (@michaelsamuels4) reported 18 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Melanie Hart (@MelanieHart72) reported 18 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  Steven Kraan (@drawing_daily) reported 18 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  DianaS (@DianaAlexS) reported 29 minutes ago from London, England

  @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

• 
  SallyH (@sallyhhk) reported 30 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 31 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Luther Blissett (@LutherB40510976) reported 32 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  Luther Blissett (@LutherB40510976) reported 37 minutes ago from London, England

  @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 38 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Marian Martin (@marianmartinart) reported 39 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  Steven Kraan (@drawing_daily) reported 46 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Lloyd Child (@islingtonlloyd) reported 56 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Nick Blackburn (@Omnomnick) reported 60 minutes ago from Camden Town, England

  @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diane Russell (@DianeRusse58708) reported 6 minutes ago

  After saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???

• 
  Fred (@fred_fre) reported 9 minutes ago

  @virginmedia no cable tv in Erdington/Sutton Area (Birmingam), went down last night. Can you fix it please asking for a friend @villa4ever29

• 
  H47LE7🐏🍺☀️ (@hayley1884) reported 12 minutes ago

  @virginmedia Yes I have: it says estimated fix time 5.08 which is brilliant as I’m supposed to be working from home!!

• 
  Tony Rumsey 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐓🦅🚙🪵🐟 (@picklefork1965) reported 14 minutes ago

  @ryantegan @skytv My @virginmedia runs out end of September, £126 a month. They can shove their new deal. I only kept in the first place for the missus, but when she died last year I couldn’t wait for it to run down and I could bin it. So damned expensive.

• 
  Alison Baines (@AlisonBaines4) reported 15 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  Anthony Hockey (@AnthonyHoc69184) reported 16 minutes ago

  @virginmedia I’ve done that many times and it keeps happening, so as I said before, it’s either bc yr equipment is reconditioned or bc yr equipment outside is poor. Maybe I’ll see how sky tv is before I make a decision re my contract next August

• 
  Rob (@robiand) reported 20 minutes ago

  @virginmedia TV and Broadband broken for over a week after your engineers damaged the cable to my house whilst installing a new customer. Repair should have been Saturday, was cancelled and rescheduled for yesterday, cancelled! and now cancelled again today. I’m moving to @skytv

• 
  Anand Gupta (@anandcheam) reported 21 minutes ago

  @virginmedia can you spend some money on customer care so they can answer calls / chats and LISTEN when they do ? You guys sent me 2016 router box when the agreement was to send the latest and now no one is licking up the phone, is that joke? @Ofcom British regulators need to penalise where it starts hurting the service company. Like they do in the USA, 100s of millions of pounds or billions. Not peanuts.

• 
  Burn Notice (@BurnNotice85) reported 21 minutes ago

  @VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.

• 
  Dmh (@Dmhches) reported 22 minutes ago

  @virginmedia I am having wi fi issues now, I haven’t been able to access the red button on sky sports for some time now and frankly I’m fed up. Please can you advise on the current wi fi issues and what options I have for exiting my contract without penalty