Virgin Media Outage Report in Islington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hammersmith, Hackney, Richmond, Croydon, Paddington, Wembley, City of Westminster, City of London, Newham, Northolt, Hampstead, Mitcham and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Wi-fi | |
| Southwark |
Wi-fi | |
| Southwark |
Wi-fi | |
| London |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, unfortunately not today - same issue and it's been this way for a few weeks now
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.
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ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible
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Sarah Merry
(@skmerry) reported
from
Esher, England
@virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Yes, but that process took 81 minutes, without having spoken to anyone who could deal with my problems. It's been the third attempt at talking with Virgin too.
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Kathryn Bowers
(@kathrynahedrick) reported
from
Islington, England
@virginmedia what is going on with the WiFi on the Underground? I need to sign in every time and even when I do manage to I get a message about a certificate and can't actually get a signal? I'm a Vodafone customer for mobile but I have a home Virgin Media account
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Mabs
(@Mabs79) reported
from
Islington, England
@virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Thanks but tbh I'm just being directed round in circles and this is a big part of the problem in trying to deal with what should be a simple issue to deal with.
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia second weekend in less than a month without broadband/tv service. Disappointed.
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.
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Alex
(@booshkla) reported
from
Camden Town, England
@virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now
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Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?
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Neil Adie
(@Yellow212) reported
from
Walthamstow, England
@virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.
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Mahdi 🏴
(@mahdi) reported
from
Kingston upon Thames, England
Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.
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ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?
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Shane
(@Barmybuilder) reported
from
Camden Town, England
@virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bradley Feller
(@bradfel) reported
@virginmedia No, just that It is a complex fault and they are working on it. I have intermittent service, but my point is that it will get fixed and then next week, it will go again. I don’t understand?
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mateo
(@mateo19371759) reported
Hi @virginmedia , moved house and was told our new service would would take 4-6 weeks for maintenance teams needed to do a pre-pull. After many lies and hours and hours waiting on your phone lines I’m now being told I have to wait another 6-8 weeks for a pre-pull and install
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Jess C.
(@abj_Jess) reported
Yo @virginmedia how can I tell you I’m leaving because of your terrible internet without phoning your terrible help centre? Or should I just stop paying you £56 a month and be done with it?
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Chris Doyle
(@chris_doyle86) reported
@virginmedia we were told that our self installation box was being sent today, cancelled our previous package so they didn't overlap. You text ON THE DAY to say there's an issue with suppliers. Can you not reactivate the previous boxes? Over an hour to speak to someone is a joke.
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MillerOnConsole
(@MillerConsole) reported
@virginmedia I posted of the forum a week ago, I had someone say they needed me to post my BQM and some other issue but had nothing back since
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Finklepepper
(@finklepepper) reported
@LSanders_Music @virginmedia We came soooo close to changing provider last month. I've been with Virgin (Blueyonder before them) for 30 years but the service dropouts are getting too frequent. We signed a new contract because of the TV and wifi failed again the very next day. Still no answer to my complaint
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Erik / Ashton_Akai
(@Ashton_Akai) reported
@virginmedia There is yeah. I was trying to understand why everything was working until engineers did something though. :p I was having no issues whatsoever and then just gone the minute they left.
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Kirsty McCann
(@Kmccann86) reported
@virginmedia not helpful when you finally speak to someone on the phone and they hang up on you before you can complete the package change.
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Virgin Help
(@virginhelp) reported
@Mary_BMac @Mary_BMac Hello, Mary. It's never nice to hear this. We have tagged @virginmedia who should be able to help. VH
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SH🎄RON
(@DoctorWarmflash) reported
@virginmedia An “issue” Clear as mud. I want to know how long it’s going to be like this so I’ve got time to switch suppliers before Christmas if necessary