Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 11/25/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Ilford, Harringay, Hackney, Southwark, Waltham Forest, City of London, Croydon, Newham, Dagenham, Woodford Green, Bromley, Wandsworth and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomHarringay Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • RupaG Rupa Grahame (@RupaG) reported from Merton, England

    @virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.

  • thekjulika Kristine Julika (@thekjulika) reported from Barnet, England

    The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet

  • markogrdosic Marko Grdosic (@markogrdosic) reported from Islington, England

    .@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    On the phone for an hour. SORT YOU CUSTOMER SERVICE OUT! #CustomerExperience #CustomerService #virgin #virginmedia #Loyalty

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia Service has literally just been restored so I'm guessing it was just an outage

  • Davisinlaw Lynn Davis (@Davisinlaw) reported from Theydon Bois, England

    What’s going on with Virgin Media tv, all gone down @Virgin

  • AndyGixxer46 The Chief (@AndyGixxer46) reported from Bexleyheath, England

    @virginmedia I've been waiting 6 months for a reply to a complaint can you get someone to call me ASAP.

  • LauraLobelle Laura Mata Lobelle (@LauraLobelle) reported from Islington, England

    @virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly

  • THSARAIVA Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Looks like internet has gone down, please confirm

  • music235 Nick 235 (@music235) reported from Brentford, England

    @virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet gone down IG2 area again, no signal being received, and no one answering phone for help in India 🇮🇳 , please re-boot servers, thanks

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really

  • the_tickners Stuart & Sarah (@the_tickners) reported from Bromley, England

    @virginmedia ridiculous disgusting service, had problems all week, had engineer booked between 4-7pm today, been waiting 3hrs and nothing. Called virgin and India told me there is an outage in area and therefore have cancelled engineer but not told anyone! No reports on web 🤬

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area

  • RegaloLondon Regalo London (@RegaloLondon) reported from Merton, England

    @virginmedia can you update me pls My broadband and Tivo is not working CR4 postcode #mitcham #merton #internetdown

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jagmucka Tomas (@jagmucka) reported

    @virginmedia Enough your sorry, do something better than sorry, worst internet service ever

  • bucko41 Mike Buckley 🇬🇧 (@bucko41) reported

    @kyny01 @virginmedia Big outage here in the North West

  • NickTasker70 nick tasker (@NickTasker70) reported from Plymouth, England

    @virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out

  • _eve_jb TheBoroughMidwife (@_eve_jb) reported

    @virginmedia after being on hold for ages and finally getting an answer your customer service agent has now hung up on me and does not call back!!!! #virginmedia

  • cfcK4Y 🕷 (@cfcK4Y) reported

    @virginmedia can you fix your wifi FFS man. I am a business customer that paying the highest possible price for wifi that is worse than EE. Fix up bro

  • AndyHarv1 AndyHarv (@AndyHarv1) reported

    @virginmedia We have been getting up to 5 nuisance calls “from” You, HMRC & more, plus silent calls. They “appear” to be National and International . Replies to a post on fb reveals several friends also on VM are now in the same position! Another VM leak?!? What is the solution?

  • bucko41 Mike Buckley 🇬🇧 (@bucko41) reported

    @virginmedia big outage in my area CH66

  • rhewitt85 Ryan (@rhewitt85) reported

    @virginmedia HELP! I have major internet issues I have spoke to 5 different customer service people, no one has managed to fix it and when I ask to speak to a manager I get cut off I have spent nearly 2 hours on the one so far today and 1.30 yesterday. I need a new hub!

  • ColBell8 Colin Bell (@ColBell8) reported

    @virginmedia I finally got through to someone. They said you haven’t got any pods and haven’t for months. They actually suggested I go and buy a third party WiFi booster to fix your service!! Incredible.

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!