Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/14/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Hackney, Hammersmith, City of Westminster, Wembley, Fulham, Merton, City of London, Croydon, Southwark, Enfield Town, Wandsworth, Camden Town and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Total Blackout
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • HardikVishna Hardik Shah (@HardikVishna) reported from Richmond, England

    @virginmedia phone line still not working, no response to my complaint to the ceo & customer service couldn’t book a technician, system issues. Will be leaving you.

  • lisa_hulme Lisa Hulme (@lisa_hulme) reported from Richmond, England

    @virginmedia no internet since 9.30am in TW11. Your website says fix will be 4pm TOMORROW. Can’t get to work -#SWTrainstrike, can’t work from home.

  • DustySubstances Denise Tomlinson (@DustySubstances) reported from Richmond, England

    @virginmedia It says hopes to be fixed by 4pm which I assume means 4pm tomorrow (confirms outage for tv, broadband and phone)

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia my Internet is working but my tv service is down and has been since this morning. I've been told it should be back by midnight...pathetic So I got to sit in pure silence tonight whilst this is fixed! Merry f**king Christmas

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    @Boncaii_ @virginmedia My Internet is working but my tv service is down and has been since this morning. I've been told it should be back by midnight...pathetic So I got to sit in pure silence tonight whilst this is fixed! Merry f**king Christmas

  • sophsophbling Sophie Hardie 🦄👸 (@sophsophbling) reported from Kingston upon Thames, England

    @virginmedia no service until 4pm tomorrow!!! I have two small children who are climbing the walls and it’s raining outside!!! Old fashioned board games it is #oldentimes #darkages

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @virginmedia I have experienced similar issue in October 2019 they have book the engineer but didn't turned up on the day. I have take day off from my work. No communication from Virgin media . I have to call and listen all the songs and wasted my 1 hour nothing sorted.

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @virginmedia I just want a service which you promise

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    @JohnGaylor @virginmedia You couldn't make this shit up

  • chrisscoff Chris Scoffield (@chrisscoff) reported from Merton, England

    @Caryl_G2 @virginmedia Status page has the fix eta now at Midnight tonight - it was 13:55 a short time ago. Very unhappy.

  • CharlotteMossUK Charlotte Tansey (@CharlotteMossUK) reported from Camden Town, England

    @virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from Islington, England

    @virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @DBUk11 @virginmedia They are not paying anything on compensation. I am waiting for tomorrow if tomorrow not sorted out my broadband I will cancel Mr contract.

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia My broadband is working it's the TV service that is not working and apparently wont be till midnight! I got an evening of silence ahead of me

  • davidjoneshome DJ (@davidjoneshome) reported from Kingston upon Thames, England

    @virginmedia Oh yes, full outage since around 10:00am. All services. Registered the fault, with the resolution estimate just back from 13:35 to 00:00 tomorrow.

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @virginmedia Sorry is just not enough as a big name and charge us a supreme service but not provide us a pathetic service. How much I lost in last 3 months and specially in festival time. Which is higher time of my business.

  • CoydeMatt matt coyde (@CoydeMatt) reported from Kingston upon Thames, England

    @virginmedia Would love to but it’s a bit difficult when none of your Virgin Media Services work....again......3rd or 4th outage this month!!!

  • Peterreeves18 Peter Reeves (@Peterreeves18) reported from Richmond, England

    @jonslinn @virginmedia TW11. Nothing . All down

  • DustySubstances Denise Tomlinson (@DustySubstances) reported from Richmond, England

    I do know people have worse problems but not having internet, mobile phone signal or home phone working is proving a nightmare. #virginmedia and explaining to a 2 yr old why he can’t watch Andy’s Prehistoric Adventures and Hey Duggee isn’t much fun either @CBeebiesHQ

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Paddington, England

    @DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ElUnicoblog El Unico (@ElUnicoblog) reported from Liswerry, Wales

    @virginmedia Awful service, trying to charge me four times my bil!!!!!!

  • stevedmurph Steve (@stevedmurph) reported

    @virginmedia I am sick if rebooting the device, everything I speak thats all I get, then a factory reset blah blah, I am getting no more than 100mbs wired. I have never in the whole 6 months had a good service.

  • Syanarah Sy (@Syanarah) reported

    @virginmedia having issues for the second time this week with our broadband. No fault numbers given again or any information.

  • maraboustork1 Grapeape 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@maraboustork1) reported

    @virginmedia Yes, sorted now after much shouting at retentions again. Bloody awful customer service, but got there in the end.

  • Fagur3 Cris (@Fagur3) reported

    @virginmedia No, only that it was a "problem in the system". Each time I ask for a written explanation or any of the promises in an email been told that the system doesn't allow them to do so. Sounds to me like you have the perfect system with no accountability.

  • NinaLVilla Nina L Villa 🇬🇧 (@NinaLVilla) reported

    @virginmedia why is it impossible to contact you? Need to disconnect my service so the person who has bought my house can connect but it’s impossible to get through and I can’t help or live chat.

  • takingbackemma Emma (@takingbackemma) reported

    @virginmedia I am having continuous issues with Virgin internet. Myself & my other half both work from home so it’s imperative we get quick speeds. We pay for 300mb I believe & were lucky if we get 30!!!!

  • dinozzo7600 immy7600 (@dinozzo7600) reported

    @virginmedia can I get some urgent support. Wifi keeps cutting out. Have been on the helpline so many times and they can’t fix it

  • karan_1006 Karan Chandan(KC) (@karan_1006) reported

    @virginmedia Then why bother replying as you can't help! It may look good on @Twitter but it feels horrible I can assure you of that. I am on the call right now, just jumping from one team to another - moving home - Sales - installation. This is a rocket science which I am not understanding!

  • Astonn1995 Aston (@Astonn1995) reported

    @virginmedia It makes me sign in each time I click the link which then takes me away from the page