Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Islington come from postal codes N19 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/28/2026 15:50

January 28: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hounslow, City of Westminster, Ilford, West Molesey, Hackney, Camden Town, Wembley, Orpington, Poplar, Harringay, Croydon, Islington and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthall Wi-fi
United KingdomSouthwark Total Blackout
United KingdomLondon Wi-fi
United KingdomHounslow Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • Margare7a Margareta Dovgal (@Margare7a) reported from Hammersmith, England

    Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!

  • DWarwick19 D Warwick (@DWarwick19) reported from Enfield Lock, England

    @virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606

  • willrostron Will Rostron (@willrostron) reported from Merton, England

    @virginmedia what is up with your customer service line! After the automated bits get told that everyone’s busy so get music. no voice updates “we will be with you soon” or “you have x mins to wait”. Tried 3 times over 20 mins - my WiFi is rubbish and if not fixed I will leave

  • _Rafi93 Rafi (@_Rafi93) reported from Camden Town, England

    @virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead

  • REDROBB1967 ROB FARACE (@REDROBB1967) reported from Barnet, England

    @virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.

  • jackjfaulkner Jack Faulkner (@jackjfaulkner) reported from Hounslow, England

    @virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.

  • TheLostArsenal Reo (@TheLostArsenal) reported from Tottenham, England

    Time to get rid of @virginmedia Premium service with shitty internet. Never had a stable internet connection with them

  • TobiWanDOTA Toby Dawson (@TobiWanDOTA) reported from Camden Town, England

    Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!

  • Tunjihi_MCFC MrMystical (@Tunjihi_MCFC) reported from Tottenham, England

    @virginmedia what is your customer service email address

  • DWozza Wozza (@DWozza) reported from Merton, England

    @virginmedia Nope not listed there, only happening on channel 406, audio keeps cutting out and the screen flickers, tried it on 2 different TVs and having the same issue

  • KeaneMJ ♻Michael J Keane ♻ (@KeaneMJ) reported from Lambeth, England

    @virginmedia Hottest day of the year and VirginMedia rang me up and then put me through to someone else. Left me hanging twice so far. Thought service was cancelled but money still coming out of account. I'm just trying to get email address to write to. It isn't hard.

  • JCunninghamUK Jordan Cunningham (@JCunninghamUK) reported from London, England

    @virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated

  • trickyvondickie Tricky (@trickyvondickie) reported from Kensington, England

    @virginmedia trying your text service now

  • NicoleBennett88 Nicole Bennett (@NicoleBennett88) reported from Walthamstow, England

    @SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

  • willrostron Will Rostron (@willrostron) reported from Merton, England

    @virginmedia I’ve had over 6 months of having poor WiFi where it cuts outs and has to be rebooted every other day (twice today already!). I want a technician to come out and sort ASAP as my family mobile bills are through the roof due to using data plan instead at home!

  • UKmatC Mat Carey (@UKmatC) reported from City of London, England

    Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    And although operative insists there is no local issue, 5 people in my street have no @virginmedia

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @AngelaMust @stoibee @virginmedia Tell me about! I know no service is 100% but this is ridiculous #whatajoke #poorcustomerservice

  • LRB172 Lee Brown (@LRB172) reported from Epping, England

    @virginmedia @MoneyTelegraph 9 months and counting for broadband to be fixed. Seriously fed up now. Please just fix it or let me go to another provider without charging....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • karmayaga Nav (@karmayaga) reported

    @virginmedia @VirginMediaCorp Your customer service is saying I won't have broadband for '1 week" and they said they will give me dongle and transferred to sales and he asked few questions and disconnected me without any answer. Complaint No:18566363

  • 1Petewhite Peter White (@1Petewhite) reported

    @virginmedia Still waiting 46 minutes to speak to customer services.... gets worse.. Does Lutz Schüler know how bad it is..

  • megski1 Megski (@megski1) reported

    @virginmedia Hi l appreciate your reply this was just not the case she actually sedl would be better of elsewhere as they couldn't help me as l was tied to a contract. I really feel strongly about this as as a loyal customer through price hikes and so forth l am missing out . Can y U help

  • robthomas28a Rob Thomas (@robthomas28a) reported

    @virginmedia I’ve got somebody coming out on Tuesday - apparently there are SNR issues in the area and I saw someone saying you’re hoping to have that fixed by 5 May. Can you check that please if I DM you my post code?

  • IAmSpaghettiCat Catherine McGrath (@IAmSpaghettiCat) reported

    @whittledaway Hi Pádraic, I'm a tv producer working on show for virgin media, I was hoping you might contribute on the turf issue, my number is 0873680265 I can explain more or if you could send me an email address. thanks a mil, catherine

  • TombDubs Tomb (@TombDubs) reported

    I have been waiting nearly 7 weeks for @virginmedia to install internet in my flat! Has anyone else received such poor service? #problems #service #virginmedia

  • Louise63544316 Louise (@Louise63544316) reported

    @virginmedia Not sure but this number is not coming up on what's app? I really need help to get this sorted or am I better of just leaving and going with someone else?

  • DarrenHammond17 Darren Hammond (@DarrenHammond17) reported

    @virginmedia The call back was advise by 9am this morning. The lack of any customer service from @virginmedia is no surprise however mis selling is illegal and having the call recorded means I will not drop this

  • mbovell margo bovell (@mbovell) reported

    @virginmedia OUTAGE AGAIN!!!!!! WAS WARNED NOT TO RENEW CONTRACT WITH YOU AGAIN...ONLY WISH I'D LISTENED 😡😡😡😡😠😠😠😠....EXPENSIVE HAVING TO USE DATA🙄

  • juliestevens2 julie Stevens (@juliestevens2) reported

    @virginmedia @samfendermusic No and no I'm not spending any more time trying to get the service I pay for fixed ... It takes hours of running through the same old stuff just