Virgin Media Outage Report in Islington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Islington come from postal codes N7, EC1V, N19 and N5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, Wembley, Ilford, Borehamwood, City of Westminster, Newham, Southwark, Hackney, Waltham Forest, Croydon, Islington, City of London, Barnet and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
-
Alex Trickett
(@alextrickett) reported
from
Ealing, England
@virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.
-
Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
-
Jason Costellow
(@jasoncostellow) reported
from
Lambeth, England
@virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
-
Neil Clark
(@NeilClark1912) reported
from
Eltham, England
@virginmedia down again what a surprise 🙄 no wi fi again!
-
Hussey FM
(@djspeedy34) reported
from
Kingston upon Thames, England
@virginmedia is very bad
-
Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia Unfortunately there is no solution and I’ll have to wait until the new SIM card arrives. Until then I cannot use what i pay for
-
Paulo
(@PauloDisco) reported
from
Stratford, England
@virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again
-
Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
-
Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
-
Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
-
Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.
-
#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
-
Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
As a long time fan and customer of the @Virgin brand, #virginmedia is a joke. Customer service ❌ Reliable information ❌ Quality of service ❌
-
Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
@virginmedia To be honest LC, simply improve the quality of the customer service calls. - Too much noise in the background - No follow through on requests - Not able to find out details yet we’re paying customers. Everything is sorted now, just frustrated
-
Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
-
Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia your customer service needs work! Been around the block for 2 days trying to get my number working, thought there was a solution, turns out it was a false promise and back to square 1. All because someone on your team decided to activate a SIM that I didn’t even have
-
Zayd
(@zeed_96) reported
from
Poplar, England
@virginmedia some dead ass network, I get better network on the underground @TfLRail
-
Wasim Khan
(@waz676) reported
from
Hounslow, England
@virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Spacecat
(@felinefromspace) reported
@virginmedia Hi, I need help. Tried to top up my mobile, Virgin took the money from my account but not showing on the app. There have been a few errors on the web page and on the app. But if they took my money surely it's topped up?
-
Helen Gz
(@GasperszHelen) reported
@virginmedia Tried all that already and noone got back to me. I'll contact terminations. I'm leaving after 20+ years. Anyone reading this DO NOT go with VM.. Customer service is APPALLING!
-
Craig
(@CLev85) reported
Just received the absolute worst customer service from @virginmedia. Just imagine bad service, then multiply it by about 50.
-
alister ware 💙
(@alister_ware) reported
@JohnChinner @CannonFodder @virginmedia Really I cant remember the last time i had a significant VM outage (did loose it for about 30 min a couple of months ago but it was back u before I had time to finish reporting it)
-
Danny
(@dannybud84) reported
@virginmedia They said theyd email us but they havent about making a formal complaint not only about the engineer but the operaters on the phone too for lying to us
-
Helen Gz
(@GasperszHelen) reported
@virginmedia Well you better sort it out before you lose more long serving customers. Had same issues last year, and now customer service arguing with me re my contract term when I have in black and white! DO NOT GO WITH THIS COMPANY, too big for their boots, don't care about the customers!
-
Ryan Paterson
(@RyanPat64200468) reported
@virginmedia Did not think you would. This is the issue promised loads of call backs with your call centre and never happens. The customer service is shocking. In this day in age and a company your size can’t call a customer to resolve this issue. I hope future customers see this. Unreal!!!!
-
Lisa Pinto
(@lisapinto1) reported
@virginmedia how do I get through to a human to discuss the useless broadband ‘service’ I’m currently getting from you please? It is impacting my business!
-
rach
(@rachelandyy) reported
@virginmedia Can you just send me the best contact number for cancellation then please? Sick of paying for the worst service and being promised a booster that’s clearly never coming.
-
Jolly Penguin
(@jollypengifts) reported
@virginmedia If this isn't sorted out today, I think I'm going to have it to take it to the financial ombudsman as this is an awful way to treat a customer who paid their full contract and no one is trying to get it resolved with any urgency!