Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N5 and N19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Islington, Camden Town, Southwark, Wembley, Enfield Town, Croydon, Newham, City of Westminster, Richmond, Harringay, City of London and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
-
Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
-
Niro Knox
(@niroknox) reported
from
Potters Bar, England
@richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping
-
Mark Catchlove
(@markcatchlove) reported
from
Ilford, England
@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
-
Stewart Daniels
(@Editmonster) reported
from
Walthamstow, England
@virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen
-
Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!
-
Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.
-
RICHARD GRIFFITHS
(@Griffo2018) reported
from
Wandsworth, England
@virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?
-
royal 🌈
(@elthampalacegay) reported
from
London, England
Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
-
royal 🌈
(@elthampalacegay) reported
from
London, England
@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
-
Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
-
Helen Reihill
(@BBLn15) reported
from
Tottenham, England
@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
-
Nick Blackburn
(@Omnomnick) reported
from
Camden Town, England
@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
-
kim forrester⭐️⭐️⭐️⭐️⭐️⭐️
(@pool1206) reported
from
Kingston upon Thames, England
@virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund
-
Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
-
Elmarie Hahn💙
(@elmah69) reported
from
Ilford, England
@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
-
Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
-
marco salamone
(@marcones87) reported
from
Tottenham, England
@virginmedia n22 my line is down, this issue is due for the weather?
-
Elmarie Hahn💙
(@elmah69) reported
from
Ilford, England
@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
-
SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
-
Stewart Daniels
(@Editmonster) reported
from
Walthamstow, England
@MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Graham Davies, Mr 80s
(@GrahamBDavies) reported
Thanks #VirginMedia @virginmedia I’ve now used all my mobile data all in 1 day due to your poor service. We’ve been at our property 1 year and had far too many problems with your product.
-
JRSims
(@h01322) reported
@virginmedia been on hold for nearly 90 minutes trying to cancel our account with you following your disastrous customer service. After 15 years with Virgin here we come @SkyUK
-
Linda Curran
(@uknewfie) reported
@virginmedia counts.. without success so rang to be told this is because there is still a national outage and to wait until after 8pm. Is this correct?
-
Brooky54
(@Brooky541) reported
@virginmedia I have a problem with my TV picture breaking up. Four known issues in my area but this is not one of them. I cannot get through on the phone to talk to an advisor. Help needed please.
-
Kiaki
(@Kiaki88987719) reported
@virginmedia No we can't & the customer service I've just had was awful! The box is buzzing & we've had no TV at all since yesterday AM, it's stuck on the welcome screen. We've been refused an engineer & been told to wait until 8pm tomorrow 😡
-
Michael Inglis
(@Mikeinglis3) reported
@virginmedia Seriously Virgin, I have had non stop issues with your service
-
Michael Inglis
(@Mikeinglis3) reported
@virginmedia My service is still not working! WHAT THE HELL!
-
my..name..is..gloomily
(@Xobia3) reported
@virginmedia it had started working early this morning I wasn't to annoyed at not having wifi for a few hours since I have alot of problems with it anyway
-
getreallad
(@getreallad) reported
@VirginMediaIE @virginmedia virgin media emailed me offers, I used to be a customer, still have all equipment, still plugged in, but can’t self install, first bill would be €51 for service, €30 for reconnection, €50 for engineer, as HE NEEDS TO INSTALL. NOPE. avoid.
-
ryan burch
(@ryanburch3) reported
@virginmedia Unfortunately he didn’t give me a reference he said manager was busy and it could take 72 hours to get the call back but haven’t heard anything, yes I’m very frustrated with being a new customer and not received the correct equipment