Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Barnet, Hounslow, Hackney, Harringay, London, Hammersmith, Islington, Orpington, Chingford, Paddington, City of London, Southall, Camden Town and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Muswell Hill |
Wi-fi | |
| Croydon |
Internet | |
| Barnet |
Phone | |
| Croydon |
Internet | |
| Hounslow |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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💙Julie Featherstone 🇪🇺 🌹 💚✊🏿
(@jujurants) reported
from
Stratford, England
virgin media down in E7 #virginmedia #servicestatus
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia The SAR apparently should take up to 30 days by which point it will have been 8 weeks since original complaint with no response from VM meaning I can go to CISAS with all evidence needed.
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Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia is the service down across #london or ?
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Neil Carter
(@Coq_Au_Ginge) reported
from
Ilford, England
@virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Oh they just hung up on me after being on hold for over an hour. If virgin media genuinely think I’m going to pay this bill after the level of service I’ve received they absolutely have another thing coming.
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Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish
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jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Okay well I’m currently on hold to speak to a manager in customer care on the phone and have been for nearly an hour so if you’re able to get speed that up it would be much appreciated.
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Rampopo
(@Rampopo) reported
from
Stratford, England
Hello @virginmedia no service at all, whole of our street in E15
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Morvarid
(@Morvaridp) reported
from
Chigwell, England
@virginmedia absolutely useless customer service, with no knowledge of what to do and how to resolve issues. Each person tells you something different and unable to resolve a problem with WiFi connection! How am I meant to work from home with no internet? They don’t care!
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jordan
(@wharfyoung) reported
from
Poplar, England
So @virginmedia have just told me that a complaint I made over a month ago was actually never going to go anywhere and was only with the person I made the complaint to. I’ve just wasted a month on a complaint that was never going to get resolved. They wonder why ppl hate them
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Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia Slow broadband. I spent ages on the phone to your helpline and s was hen they couldn’t do anything they said an engineer would call. Waited on all day but he didn’t bother.
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi I’m waiting for an engineer to come & look@at my router/WiFi connection but they’ve not turned up. Can you help please
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jordan
(@wharfyoung) reported
from
Poplar, England
@joelycett I need your complaining skills, virgin media are trying to charge me £230 for an account that they cancelled. no one seems to be able to help me on the phone, have spent over 8 hours on the phone in the last month and keep getting hung up on pls help
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jordan
(@wharfyoung) reported
from
Poplar, England
When you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nick griffith
(@nickgriffith4) reported
@Ofcom @virginmedia 1/2 Hi, it’s not the price increase that’s the issue. It the barriers in place to make discussing options to avoid the price increase. Phone lines impossible to get through to someone. When you get through they try to upsell you. When you continue to challenge
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Snudge
(@snudge2256) reported
@virginmedia Internet down for the third time tonight and sixth time this week 🙄🙄🙄
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A
(@biltongeater) reported
@virginmedia @ofcom my services received by virgin media are crap. I’m paying top dollar for “fibre optic super shizzle” and it’s crap. And their demanding an increase for rapidly diminishing services. @Ofcom please can you investigate virgin? Thank you
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Mush 💫
(@TalkingTooMush) reported
So @virginmedia I was promised a call back ‘within 2 hours’ about your persistent internet problems over 2 weeks ago. Problems I’ve had for months. I was told there were engineering works, then it was a bandwidth issue. Everything expect giving me the speeds I pay for.
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graham littler
(@adelwire) reported
@WhichMoney @virginmedia Complaint is regarding spending approx 5 hours over the weekend waiting to talk to humans at @virginmedia Think 4 actual conversations in 5 hours!!! Is that really customer service??? Several times after pressing 1 etc, it said we're busy, use email. End of call.
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John Gallanders
(@JohnGallanders) reported
@virginmedia Servuce outage is intermittent and even when you go on the checker when it is not working shows no problems. Re the mobile had no problem when on EE for signal yet Virgin use same network. Yes spoken tech 3 occasions no solutions
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Courtnie
(@Courtsxcx) reported
@virginmedia Was let down multiple times with install, had to go elsewhere to get internet in time to go back to work, was promised £50 cheque as compensation but told it could take 45 days, no cheque, 1hr15 mins on phone chasing it to be told I wouldn’t be getting one.
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Dan Lawless ⚒ #GSBOUT
(@TheLawless) reported
@TalkingTooMush @virginmedia Been having obgoing connection problems as well need them to fix it and lower my bill
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nick griffith
(@nickgriffith4) reported
@Ofcom @virginmedia It’s extremely poor customer service, and bullying tactics. There will be thousands who don’t question/or give up trying - and end up being charged considerably more for the same. They should not be able to behave like this.
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Steve Stavrou
(@steve_stavrou) reported
@virginmedia Hi our broadband and tv service has been really poor for the last few days,trying to get through to you is a joke! 55 minutes on hold is not acceptable,43 minutes the next day,only to be disconnected both times😫please help!!