Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Wandsworth, London, Hammersmith, Southwark, Hackney, City of Westminster, Chingford, Paddington, City of London, Enfield Town, Harringay, Ilford, Barnes, Hampstead and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
TV | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia Hi john, no there isn’t. All status pages and troubleshooter told me it was my devices at fault not the network, yet your colleague told me on phone it was an ‘area issue’ (unclear where) and would not say more other than 5-7day interruption. Can you DM me for my phone number?
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Karen Sarah Myring
(@KarenMyring) reported
from
Croydon, England
@virginmedia I sent a complaint by email 17th December but not had a reply this exceeds the 28 days on your complaints policy can you help
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,
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Phil
(@Phil_precious1) reported
from
Eltham, England
@virginmedia When I eventually got someone to deal with the issue was after waiting on the line over an hour, I was told someone will contact me within 24hrs. I’m still waiting since last week Thursday.
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Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
@virginmedia Yes please. I'd like to begin a new help desk ticket for our TiVo box. We have reset it numerous times, used a new hdmi cable sent by your colleague and had a signal sent from automated phone line. This needs escalating please.
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT
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Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia having real problems with internet dropping out this weekend - how can I get it checked ASAP please? Working from home....! Thank you.
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Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
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Phil
(@Phil_precious1) reported
from
Eltham, England
@virginmedia All this have been discussed and no there are no known issues in the area. Since the date the tv box was installed. We were told it will take 48hrs for the landline to start working but it never did. I tried calling so many times but only customer service for sales picks.
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Danny Campbell
(@dancmpbll1) reported
from
Eltham, England
Virgin media are so bad!
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karen butcher
(@karenlilylion) reported
from
Camden Town, England
@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
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Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!
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James
(@jfkent93) reported
from
Hounslow, England
@virginmedia I have called your team 3 times and been hung up on each time. I am contacting about a problem, please can someone reach out on this.
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
In the four minutes it takes to join an actual queue for customer support, Virgin Media tell me I should use their website to get help *five times*. I can’t do that if my internet isn’t ******* working, can I?
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Phil
(@Phil_precious1) reported
from
Camberwell, England
It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Horrocks
(@MattHorrocks18) reported
@virginmedia Yes this morning within about 15 minutes. I'd like to raise a complaint about yesterday, shocking service, absolutely shocking.
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Sam Gomez
(@samj_gomez) reported
@virginmedia but there are - or is it my hub. i have spent the last 40 mins online with an "adviser" who tells me to reset (done) and then that there is a local outage. which is it?
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Calvs
(@Calver1066) reported
@virginmedia If you had read the messages properly u would see they are virgin mobile accounts but never mind. 🙈🙈🙈
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Tangerine Stu 🏴🟧⬛️🟪⬛️🏇🏼⚽️🏇🏼⚽️
(@StuartLenney1) reported
To the @virginmedia bloke who just called me supposedly from the Chief exec office I told the bloke who sold me the £103 package that I had lost my job and was cutting down and this was the cheapest package and he said it was £80 not £103 so take it up with him
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Andrew Battle
(@andy_s_battle) reported
@virginmedia I have had internet connection issues for two days first the system said not in the area it is my kit and book an engineer, then text this morning saying investigating network problem and engineer cancelled. No update! Help
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Tarot Hub
(@tarothub) reported
@virginmedia Not calling again, due to previous poor service, what if we are connected to the same operative who lacked any compassion or understanding for a disabled customer, your again asking us to go through the stress a 2nd time. Lack of care and understanding
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Ian Dunthorne
(@IanDunthorne) reported
@virginmedia So for 7 hours of down time per day we get nothing? Rather than spending a day solid on fixing and losing money,you spread it over a number of days so your clients lose money?
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Morgan Evans
(@MorgansTwit76) reported
Got to wait until tomorrow to sort out the Virgin Media service changes.
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backrôw83
(@backrow83) reported
@virginmedia Absolutely appalling service. Called to change a package , offered £53 on Tues said I would call back to confirm. Called today & was told agents have different discounts & sales targets & it’s now £63. Called a 3rd time & offered £65! Absolute shambles!
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Ian Dunthorne
(@IanDunthorne) reported
@virginmedia Any refund for lack of service? People are trying to work from home and using my mobile data as a hotspots is not ideal.