Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Harringay, City of Westminster, Newham, Southwark, Hounslow, Loughton, Orpington, Enfield Town, Kensington, Twickenham, Camden Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Gianluigi Donato
(@johndonato84) reported
from
Poplar, England
@virginmedia what a shocking repulsing customer experience, calling following up with a resolution upon a complaint & request a deadlock letter! 40 min on hold and hanged up on face twice? Shocked! The worst ever possible customer service! Disgusted
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Shane
(@Barmybuilder) reported
from
Camden Town, England
@Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like
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jackie wilkin
(@jaykayred) reported
from
Merton, England
Why don’t companies offer deals for long standing customers not just new? Been with @virginmedia for 25+ years, started back when it was Telewest; want to downgrade, deal I am looking at is £37 for new customers, same package for me is £69. Where is customer loyalty rewarded?
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Tim Platt 💙
(@timplatt45) reported
from
Barnet, England
@virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?
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Gianluigi Donato
(@johndonato84) reported
from
Poplar, England
@virginmedia Still shocking, just managed to speak to someone and I have to wait 10 days for a deadlock letter, but again no a single resolution upon my complaints! Fraudulent sales is very bad! Very upset! I’m sorry but this has been the worse customer service ever!
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Joe Lazarus
(@joelazdrums) reported
from
Hackney, England
@virginmedia Hello. I’ve had no internet yesterday or so far today. It’s imperative that I have it for work. Please sort this out. It’s becoming a real problem as it’s not the first or second time recently. Thank you
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Shane
(@Barmybuilder) reported
from
Camden Town, England
@virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@jaykayred @virginmedia Your never get loyalty off them I was lucky enough to move to sky and to be fair they are pretty good at looking after customers
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Alex Taylor
(@ART_67) reported
from
Wandsworth, England
@virginmedia Hi, please can you provide advance notice when you are making service repairs. We had a video interview and WFH today and it is really inconvenient.
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kaley 🏁
(@kayldavenport) reported
from
Wandsworth, England
virgin media I WOULD LIKE TO WATCH THE FOOTBALL, sort it out! internet is awful 🥲🥲🥲
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Richard Sutton
(@RichSuttonActor) reported
from
Ealing, England
@virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.
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Alex
(@booshkla) reported
from
Camden Town, England
@virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now
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kaley 🏁
(@kayldavenport) reported
from
Wandsworth, England
im missing all of this bloody game @virginmedia SW17 service is DISGUSTING
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Oliver Pusey
(@OliverPusey) reported
from
Kingston upon Thames, England
@virginmedia No internet this morning, but according to your status page, there isn’t anything wrong. We know it isn’t just us and our whole street is out. Really wonder why we bother with Virgin, your reliability is shocking and your service is horrendous.
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia
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Andrew Lawden
(@tobe2b) reported
from
Camden Town, England
@virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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Steve Race
(@steve_race) reported
from
Islington, England
@virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Silent Big Ben
(@SilentBigBen) reported
@virginmedia @hcarter_history I have booked a technician for Friday. I can’t imagine broadband will be down anywhere near that long but reaching out to report individual faults helps area faults get flagged so I suggest everyone tries. 0845 454 1111.
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Rosanna Cundall
(@rosannacundall) reported
@virginmedia Also I was in the office yesterday on a wired connection which was fine, so I know it's just at home I have the issue
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🏴 Niall 🏳️🌈
(@itwa5ntme) reported
@NOWHelpTeam for crappiest, unreliable broadband pick NOW! @virginmedia please save us buy us out our contract from truly slow speed, dropping network, routers the cheapest @Sky grubby hands 🙌🏻 on!
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George Hill
(@TheGerginator) reported
@virginmedia It says there is a broadband issue which is waiting to be fixed, but it has been out all day preventing me and my partner working - this is the second time this has happened in three months
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David Turner
(@da40cambs) reported
Hi @virginmedia; 200Mb/s service is consistently running between below 80Mb/s (lowest today was 10Mb/s). Can something be done about this? Service status is apparently normal.
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Dean Smith
(@deansmith84) reported
@virginmedia It’s bad enough people having to worry about energy prices and then you lot come a long to rub salt in the wounds. Should be ashamed with such a rise in prices. I’ll make a complaint like I imagine most people will. #virginontherob
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Rosanna Cundall
(@rosannacundall) reported
@virginmedia Having rebooted the router the download speed is 102, but upload speed 2.28. Ping rate is low and almost non existent on video calls which do not function at all. My comp technician has checked and thinks there is a lag on the line. This is day three of it not working. Thanks.
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Terrence
(@terr_ncethomas) reported
@ednewmy @virginmedia They’re awful we were on the phone for 5 hours trying to leave them. They finally gave up and we paid the last bill and cancelled services. Next thing we get a letter in the post for £48 and that our next bill is due even though we’re with someone else. They can *******!
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Mum05033243
(@mother05033243) reported
@BorisJohnson @virginmedia @O2 Great! Just a mere drop in the bucket for those who see their energy, food and petrol bills sky-rocketing. How can you know how to have to count every penny? You never pay for anything including refurbishing of your London flat. How lucky is that and no investigation.
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Silent Big Ben
(@SilentBigBen) reported
@virginmedia @hcarter_history I have booked a technician for Friday. I can’t imagine broadband will be down anywhere near that long but reaching out to report individual faults helps area faults get flagged so I suggest everyone tries. 0345 454 1111.