Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/12/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Wandsworth, Ilford, Islington, Hammersmith, Hackney, Hounslow, Ealing, Tower Hamlets, Waltham Forest, Paddington, Southwark, Bromley and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon E-mail
United KingdomWandsworth Internet
United KingdomIlford Internet
United KingdomLondon Wi-fi
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.

  • RMotti Ricardo Motti (@RMotti) reported from Richmond, England

    @virginmedia They can't give me any credits or any reduction in price while engineers can't visit to change the box location. Only way not to pay for the TV service would be to downgrade my bundle, but that means I'm not eligible for 'new client discount', thus I don't save anything. 🙄

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    @virginmedia Please train your CSA's. Why they are so rude... Aren't you paying them.

  • billosmond bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia Just tried that. Endless waiting and ended up exactly where I started. Just can’t speak to a human and explain my specific issue.

  • Adrianmilesarch Adrian Miles (@Adrianmilesarch) reported from London, England

    @virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.

  • walshChanny Channy (@walshChanny) reported from London, England

    @virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues?

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand for infrastructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+  during WandaVision?

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Guess what? Yes, @virginmedia is down again. I have no idea what I have done to them but they are treating me like I'm a c**t. Since 12 Feb I can count the days of adequate service on one hand. What an embarrassment of a company.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    5th visit in 20 days from @virginmedia today to fix my broadband. Am I confident they'll actually give me the service they charge me £112.50 a month for? Am I hell. Can I actually get thru and speak to a virgin employee? Don't be ridiculous.

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand or infrastructure issues, networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?

  • PeteAustin_ Pete Austin (@PeteAustin_) reported from Kensington, England

    @virginmedia My partner - a current Virgin customer - just got *HUNG UP ON* by one of the rudest customer services advisors I’ve ever heard in my entire life. Abhorrent customer service. Absolutely shocking.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    @virginmedia without a doubt the worst company I've dealt with. But they have a great person in Stefano, an engineer in the SW4 area. He has actually gone above and beyond to provide some customer service. I hope Virgin notice this, but they probably won't.

  • billosmond bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia Just to update you. Engineer came round on Monday and informed me there was a local issue with broadband that @virginmedia were aware of and was surprised I had not been informed. The last engineer who came round seemed unaware of this!!! How do I get compensated? Anyone know?

  • Adrianmilesarch Adrian Miles (@Adrianmilesarch) reported from London, England

    @virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia slow internet in NW9 - please help!

  • bazelrock Paul Berry (@bazelrock) reported from Tottenham, England

    @sainsburys Update, it might be @virginmedia with the problem.

  • walshChanny Channy (@walshChanny) reported from London, England

    @virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • ThatsSapphire CMDR SapphireUK (@ThatsSapphire) reported

    @bmsplit @virginmedia yep it happens often. it once wasn't showing any issue despite all the area being in total internet blackout and the repair team performing maintenance down the road

  • green52_jan Janice Green (@green52_jan) reported

    @virginmedia If I did that every time I’d never get anything done😬 speed might be great but that’s not the issue if you lose connections. constantly

  • TaeyeonTwiceV2 Phil 🐻 (@TaeyeonTwiceV2) reported

    Oi @virginmedia sort out your piece of **** excuse for an Internet service!!!!

  • ishaaq43989070 ishaaq (@ishaaq43989070) reported

    @virginmedia your internet is horrible.Had another black with no warning.Then comes back on.When I have important stuff this **** can’t slide.Once I lag out I can’t go back in.I’ll be leaving after this ****** contract due to the lack on customer service and find another provider

  • ThatsSapphire CMDR SapphireUK (@ThatsSapphire) reported

    @virginmedia yep I did and that page hardly ever posts any issues

  • ArteeInspire RebeccaL (@ArteeInspire) reported

    @VirginMediaIE service outage all afternoon in North Dublin. Spotted 2 Virgin media vans nearby a short while ago but they’re gone now and still no TV or WiFi, can you update please?

  • barrypreston1 BP 1 (@barrypreston1) reported

    @virginmedia No service, no additional security questions, no interest in solving the problem

  • GazSpeaks Gareth (@GazSpeaks) reported

    600% packet loss wtf @virginmedia

  • Daviesfamontour The Davies Family on Tour ! (@Daviesfamontour) reported from Adwick le Street, England

    @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening