Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/29/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Kensington, Croydon, Waltham Forest, Coldblow, Ilford, City of Westminster, Hammersmith, Hackney, Enfield Town, Hampstead, Harringay, Barnet, Southwark and Chingford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • sharlewis58 Shar 💙 #IStandWithUkraine (@sharlewis58) reported from Hackney, England

    @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

  • Missy_Ports Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia Yes I'm shocked too, didn't think it would be this long & they best fix it as I can't work and I'm using all my mobile data to try and contact them. Really bad service.

  • ByTinni Handmade by Tinni (@ByTinni) reported from Ilford, England

    @virginmedia Yes. Off course. No help.

  • GeoffRogersEU Sir Geoffrey Of Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported from West Molesey, England

    @virginmedia We have an internet outage on business broadband at RH1 3EP. Any idea what’s going on?

  • DuarteMendonca Duarte Mendonça (@DuarteMendonca) reported from Hammersmith, England

    @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

  • YingHuiThe YingHuiThe (@YingHuiThe) reported from Paddington, England

    @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

  • SpiritAngels5 Katie Fowler (@SpiritAngels5) reported from Stapleford Abbotts, England

    @virginmedia how come when you want to cancel your subscription, after 2 days calling you, no reply, yet if I want to join virgin you answer within 2 rings. Now in a WhatsApp chat, since 3pm and still nobody has replied, but been passed from pillar to post! #frustrating

  • KristianLommi Kristian Lommi (@KristianLommi) reported from Bromley, England

    @virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.

  • AneeshVarma Aneesh Varma (@AneeshVarma) reported from Bromley, England

    @virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support

  • Missy_Ports Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia Richard. don't bother. I've had various Internet providers and virgin is the worst. I've been without Internet for 23 hours and counting now and still can't get hold of anyone to help. I can't do my job and they appear to have issues all over the UK.

  • Missy_Ports Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.

  • Weaverfooty14 Michael James Weaver (@Weaverfooty14) reported from London, England

    @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

  • davewcantwell David Cantwell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🎸🏐 (@davewcantwell) reported from Walthamstow, England

    Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room

  • joshuamasters_ Joshua Masters🎥 (@joshuamasters_) reported from Lambeth, England

    @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @LPNevin @virginmedia I have the same problem, lost access to my email account

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @lottiebirkin @virginmedia Awful company with the worst customer service. 😬

  • HargraveInc James Hargrave (@HargraveInc) reported from Merton, England

    @virginmedia Yes. The router has been going down completely. I checked that link and it said "intermittent issues"

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • idrewdoughnut Andrew Molodoi (@idrewdoughnut) reported

    @virginmedia Oh my god!! This is the problem..you always go with the script..there is not a problem with my wifi, or hub, etc. This is a problem with your network and I’m just sick of it, everytime you go with the script, I’ve done all the checks..your network is completely down

  • idrewdoughnut Andrew Molodoi (@idrewdoughnut) reported

    @virginmedia What about F008189623? Why is this not showing on the service status page?

  • JJLeeds_ JJ (@JJLeeds_) reported

    @virginmedia The wifi isn’t working on some devices, but is on others... My PS5 and Amazon firestick are fine, but all of our phones (on different providers) have all of a sudden stopped working... They will work about 25% of the time, and the speeds of our internet is up and down.

  • idrewdoughnut Andrew Molodoi (@idrewdoughnut) reported

    @virginmedia Can you understand I don’t have a few hours to spend on a call just to have a problem acknowledged? You must have an online tool where customers can just register their problems and these can be picked up by your support team accordingly

  • simongreen888 simon green (@simongreen888) reported

    @virginmedia Thanks. I’ve tried that! Once I’ve cleared security it suggests it will transfer me, but after a few seconds cuts me off. I’ve tried this five times already. (Made plenty of calls to other people so I know it’s not my phone or signal.)

  • biddabidda james blair (@biddabidda) reported

    @virginmedia Since Friday 19/3 every evening at 9pm every device that's connected to WiFi just disconnects and it's then unable to reconnect for longer than about 2 mins for the rest of the night. How much longer will these "network updates" be going on for, as we are unable to use the net

  • helencoe88 Helen (@helencoe88) reported

    @virginmedia I’ve gone through this - I did it yesterday and it didn’t resolve my issue.

  • CraigTmarrs Craig Marrs (@CraigTmarrs) reported

    @virginmedia Anyone else having an issue in the Liverpool area? Internet has cut off twice this morning. One thing after another with Virgin.

  • Jayk_86 Jay Kotecha (@Jayk_86) reported

    @virginmedia 3 times?? And then I’m told I’m being rude for calling you incompetent? If that ain’t incompetence then what is?? 3 times....and still I get charged 🙄🙄🙄🙄 would say thanks for your happy but all you have done is pass the buck like everyone at @virginmedia #useless @Ofcom

  • biddabidda james blair (@biddabidda) reported

    @virginmedia Yup, I have rebooted, reset, run all the tests. And it's still the same, works perfectly fine until 9pm, then it doesnt work correctly for the duration of the evening/night