Virgin Media service status in Islington, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Southwark, City of Westminster, Newham, Wandsworth, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Wembley, and Camden Town.

City	Problem Type	Report Time
London	Total Blackout	4 hours ago
Hammersmith	Internet	4 hours ago
London	Internet	5 hours ago
Croydon	Total Blackout	7 hours ago
London	Internet	7 hours ago
Hammersmith	Internet	7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Mit (@mit112112) reported 4 minutes ago from Brentford, England

  @virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.

• 
  William Warren (@willhenrywarren) reported 7 minutes ago from London, England

  @virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.

• 
  Riccardo Del Bello (@RickDelBello) reported 7 minutes ago from Hackney, England

  @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

• 
  Richard Perkins (@anurbanpastor) reported 11 minutes ago from Bromley, England

  Any particular reason @virginmedia why our broadband has been down all day? It's half term and we're chewing through our mobile data! Be terrific if you could make it right. Pretty sure it's nothing we've done at our end. Big valentine's love.

• 
  Jade Sharp (@jadesharp1992) reported 16 minutes ago from Richmond, England

  @Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?

• 
  carla morris (@CarlaMorris18) reported 17 minutes ago from London, England

  @virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!

• 
  Germán López-Campos (@Sherm4nLC) reported 22 minutes ago from Camberwell, England

  @virginmedia It seems there are some issues in SE22, could you confirm?

• 
  Martin 'Snazzy' Cox (@MartinCox0155) reported 24 minutes ago from Croydon, England

  @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

• 
  Martin 'Snazzy' Cox (@MartinCox0155) reported 26 minutes ago from Croydon, England

  @virginmedia What happens is when I connect to the @TicketmasterUK app from the priority app, it offers no option to actually purchase. @TheO2 suggested clearing all cookies and cache. The issue with that is passwords have to be re-entered for almost every app. There must be a better way

• 
  Kathy Miller (@KathyMi25429227) reported 29 minutes ago from Croydon, England

  @virginmedia Please do......Please.. no email reply from CEO yet. Refund? I've lost money due to Virgin's recent appalling service

• 
  Marco (@marco_dirosa) reported 30 minutes ago from Islington, England

  @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

• 
  MoMo (@ImaginaryCard) reported 31 minutes ago from Hammersmith, England

  The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

• 
  Josh (@Jatkins__) reported 37 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Malkit Kaur (@mal_kaur) reported 39 minutes ago from Barnet, England

  1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail

• 
  Yessi Bello-Perez (@yessibelloperez) reported 40 minutes ago from Ealing, England

  @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

• 
  Jenny_Edwards CBE (@Jenny_Edwards) reported 41 minutes ago from Enfield Lock, England

  @virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue

• 
  Dave (@BigadeeDave) reported 44 minutes ago from Richmond, England

  @virginmedia You want to add 4.25 to my bill even after I took out new contract 2 months ago to reduce costs. You keep sending email asking me to contact c/s I can't get through & why should I have to phone you as I've made a complaint??? Going to watchdog 😡

• 
  Malkit Kaur (@mal_kaur) reported 48 minutes ago from Barnet, England

  @virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!

• 
  Jenny_Edwards CBE (@Jenny_Edwards) reported 53 minutes ago from Enfield Lock, England

  @virginmedia Thanks for responding. My modem has yo be reset several times a day. Not a local area issue

• 
  WilsonGao (@WilsonGao10) reported 58 minutes ago from Lambeth, England

  @virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Russ Cohn (@Searchlife) reported 5 minutes ago

  @virginmedia What will you do to compensate us for this sub optimal service ?

• 
  Que ? (@zeelfc786) reported 6 minutes ago

  @virginmedia What’s the point all I’m going to get is broken promises and hey my broadband won’t get fixed - can you escalate this to your area manager please @Ofcom @CISASUK

• 
  Lance (@Lancelot_1993) reported 8 minutes ago

  @virginmedia No but all the other down detectors are saying there are issues with peoples broadband. A simple search on here and you can see people got the same thing, always happens around peak time the past few weeks

• 
  Kerina Rujudawa (@KerinaRook) reported 9 minutes ago

  Terrible service from @virginmedia Renewed my package to then recieve email confirmation hours later & everything was incorrect. Called again & unable to renew without taking out an O2 sim contract which I didn’t want nor need! No other options offered but to cancel #virginmedia

• 
  MYKZE (@MYKZE1) reported 16 minutes ago

  @virginmedia @virginmedia yes it says there’s internet issues in my area. I’ve been have these internet issues for the past 2 weeks now! It’s not good enough really I’m for a service I’m not getting. Who will this be resolved?

• 
  Juzzy (@Juzzyla) reported 22 minutes ago

  @Spangematkins @virginmedia @O2 Did you get any help? They’ve blanked me 😞

• 
  ✨Louise Gannon✨ (@LouiseGannon) reported 28 minutes ago

  The virgin media player not working again two nights in a row for I’m a celeb

• 
  John Gibson (@JohnGib49909576) reported 29 minutes ago

  @virginmedia No can you d=call me please im really tired of waiting in an 1.5 hour queue to speak wit some one that cant help

• 
  John Gibson (@JohnGib49909576) reported 30 minutes ago

  @virginmedia Im going through this again Tw im really tired of explaining this… just hook me up and Im out your life…. Customers service dont want to hear this, your Sales /after sales service are not really set up for th UK, and the UK team clearly dont want to be involved with new

• 
  Andy (@Andy_mc31) reported 31 minutes ago

  Virgin Media's mobile login password rules are too stupid to believe.