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Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Islington come from postal codes N7 , N5 and N19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, London, City of London, Hammersmith, Wembley, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Ilford, Kingston upon Thames, and Westminster Abbey.

CityProblem TypeReport Time
Southwark Internet 1 hour ago
Poplar Internet 2 hours ago
London Wi-fi 5 hours ago
City of London Total Blackout 6 hours ago
Hammersmith Internet 6 hours ago
London Wi-fi 7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • jimmymc
    James Mc (@jimmymc) reported from Bromley, England

    @virginmedia So, despite me spending an hour on the phone persuading you that I am not moving house just yet.. I wake up this-morning to find I’ve been disconnected anyway. And I’ve been hung up on once already while being transferred to the movers dept. Shocking service.

  • SaraBarman
    Sara Barman (@SaraBarman) reported from London, England

    @virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.

  • ricardomarques
    Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia Oh now the TV is going down, getting glitches! Couldn’t be a more inconvenient time for your systems to fail

  • theashpowell
    Ash Powell (@theashpowell) reported from Bromley, England

    @virginmedia Any chance of a follow up on this? Our internet is consistently dropping out meaning we are unable to work. There are no service issues in our area yet this issue is continuing.

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    So I won’t be having my Gig1 internet installed today by @virginmedia due to network issues! Now have to wait until 6th January! I pay £110 for this lack of service! Thanks guys 👍🏻

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.

  • theashpowell
    Ash Powell (@theashpowell) reported from Bromley, England

    @virginmedia Yes, have checked service status - no issues. Done factory resets on our router to no avail. Our broadband has been dropping out every 10-15 minutes for the past week making it impossible to work from home.

  • theashpowell
    Ash Powell (@theashpowell) reported from Bromley, England

    @virginmedia sort your customer service out, called up twice to sort a broadband issue, stuck on hold for an hour only to be hung up on both times.

  • ricardomarques
    Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia looks like I'll never have internet again. No connection since this morning!

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia I have done and waiting for a technician to call me back! Nothing but issues all year! I pay £110 a month for your service and just upgraded (still waiting) to Gig1 and to be honest I’m not getting value for money!!

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Nothing but issues with @virginmedia internet goes down regularly and when calling get no help. And have to wait months for any sort of engineer!

  • notquiteYao
    Yao Song Ng (@notquiteYao) reported from Croydon, England

    @virginmedia I want to leave. I really want to leave. Your first customer agent was good, your second agent (cancellations) was rude, and the third (technical) was plain useless. I can’t afford your service, I suffer severe depression, and I can’t keep spending 45mins doing this

  • _georgey
    george (@_georgey) reported from Richmond, England

    Obviously never got a response from this @virginmedia

  • mun2010cr
    Maisy Ray (@mun2010cr) reported from London, England

    @virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia

  • ricardomarques
    Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!

  • invisiblehive
    Pocket Tips (@invisiblehive) reported from Camberwell, England

    @virginmedia so not only have we had no service for 9 months - you now want to charge extra as we are cancelling now. Seriously the worst service on record. 5 hours to answer call as well.

  • persianuk2017
    Hadi Taheri (@persianuk2017) reported from Kensington, England

    @virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.

  • mun2010cr
    Maisy Ray (@mun2010cr) reported from London, England

    Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SharonBashford
    Sharon Bashford (@SharonBashford) reported

    @virginmedia We have had broadband and tv loss due to an outage in our area since FRIDAY 31 JULY - this has still NOT been repaired!! Customer Service is useless and unable to provide any updated information!! Working from home is impossible without internet! DISGUSTED!

  • FrenchTouch3
    FT (@FrenchTouch3) reported

    @virginmedia and I should contact fault service which was already done couple of weeks ago to have an engineer come in. I was not advised of this couple of weeks ago and I do not want to run after your services. I just want my contract to be cancelled at no cost.

  • DarkHorrorChi
    Steve D (@DarkHorrorChi) reported

    @virginmedia is there a issue with the Internet in the BS4 area?

  • BETACOIN6
    Betacoin🐝 (@BETACOIN6) reported

    It's amazing how much not having the internet effects my life! My wifi has been down since yesterday 😢 #virginmedia

  • AndItsJP
    JP (@AndItsJP) reported

    @virginmedia This is getting beyond ridiculous. Reported a broken street cabinet two weeks ago that has been cutting everyone's wifi off when it rains and STILL nothing has been done to fix it. Children play on the grass where it is and there are exposed wires. What is going on?

  • Superguy551
    Soop-kart14(CEO of Sonic Unleashed) (@Superguy551) reported

    @cartonofshi I currently have virgin media and it sucks tbh, like was better when I had BT

  • laurenbyrne63
    Lauren Byrne (@laurenbyrne63) reported

    @virginmedia no TV or wifi since 7.30am! Brutal service, not good enough for the price of the bill every month.

  • Kingkal101
    KingKal101 (@Kingkal101) reported

    pro tip never get @virginmedia Internet if ur in the UK it's the worst

  • Zaia67173411
    Zaia (@Zaia67173411) reported

    @virginmedia @Flights1_ fix your ****

  • raymi37
    Papa Raymondo (@raymi37) reported from Chapelhall, Scotland

    @quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well