Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 02/28/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Southwark, Hammersmith, Wembley, Newham, City of Westminster, Northolt, Hackney, Croydon, Richmond, Hampstead, Mitcham, Welling and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia Yesterday I wasn't able to work because the internet went down and this afternoon the same. You offer very unreliable service. What can you do for me?

  • Gavarnos Gavin Mac (@Gavarnos) reported from Croydon, England

    When you wake up and realise it’s not virgin media still at fault but your son who to ‘fix’ it has put a pointy thing in the factory reset of Virgin router deactivated modem mode causing total network chaos in the house

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Tried texting this number twice but no reply. I have no been trying to cancel my broadband contract for a _month_ but no one from @virginmedia will speak to me.I even tried calling the # on the outstanding bill e-mail but it will only automate taking your money not let you leave

  • gary230264 G.Marshall Gleghorn (@gary230264) reported from Merton, England

    @virginmedia you charged me £7.50 late charges for July when you never even posted me a bill , how was I to know what I owed !!

  • ScottGentle14 Scott Gentle (@ScottGentle14) reported from Camden Town, England

    @virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside

  • NatalieEllenO Natalie O'Sullivan (@NatalieEllenO) reported from Enfield Lock, England

    @virginmedia is it common practice to lie? Myself and my neighbours have been without internet and tv services for nearly 2 days. We have been told an engineer is on site but time to fix keeps getting extended. Neighbour calls to follow up and is told ..1/2

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Have you read my entire thread? I got a letter saying my complaint was invalid due to lack of evidence - despite the internet outage on 25 June making BBC, Guardian and Sky News. Can you please direct me to how I can escalate this?

  • casterazucar Caster Azucar (@casterazucar) reported from Hackney, England

    @virginmedia any chance of a day without the internet going down? We're out again on EL5

  • casterazucar Caster Azucar (@casterazucar) reported from Hackney, England

    @virginmedia Not exactly the same time. But I've logged the outages on my account, and they've also been listed as network faults (engineer going is on the way etc)- so nothing to do with the router or home network.

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @virginmedia I complained some weeks ago and have received a written response. I want to discuss it but have been holding on the phone now for half an hour. I have just moved house and the service has got worse. I cannot make video calls that is affecting my business

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Ok. And on the separate issue of your call centre operative hanging up on me, who can I contact to make a separate complaint? I also then want to discuss either cancelling or downgrading my service as a result of this experience. Please also direct me to the right team.

  • Arthur82 Arthur Nicholson-Gumuła 🌱 (@Arthur82) reported from Lambeth, England

    So is it me, or is @virginmedia uptime just getting worse and worse these past few months? Surely it hasn't always been this terrible in London?!

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia 1/2 I’ve received a written response from your team about an ongoing complaint due to lack of service when your systems crashed a few months ago. Apparently you won’t be processing my complaint as I didn’t register a problem at the time. Let me explain why I couldn’t

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • laurencegrinyer Laurence Grinyer 🇪🇺🏳️‍🌈 (@laurencegrinyer) reported from Camberwell, England

    @Luciaroperez @virginmedia A looooong hold (and lots of online dead ends) but lovely people on the phone - as is always the case with these things. Poor systems, nice people.

  • raesnothere1 raesnothere (@raesnothere1) reported from Hammersmith, England

    @virginmedia Sry the internet is back now but the speed is very slow and always get offline for my phone

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from East Ham, England

    @virginmedia We are sick of the constant interruption to our service time for a change me thinks

  • _alexandrakirk Alexandra Kirk (@_alexandrakirk) reported from Tottenham, England

    Hey @virginmedia we've got no internet in N6, restarted the hub and all that jazz - any issues in the area?

  • Michaelhlamb Michael Henry Lamb (Mike TV) (@Michaelhlamb) reported from Poplar, England

    @virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?

  • RobinShaw24 RobinShaw58 (@RobinShaw24) reported from Harrow Weald, England

    @virginmedia We’ve been having intermittent problems several days a week even after receiving a new router

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • heysharron Sharron O'Connell (@heysharron) reported

    @virginmedia Have just called and no joy can a manager call me please it has been confirmed this issue started on 14 September I have been told it will be fixed in 4 days each time I call so no faith please can someone call me or put in writing what is happening

  • CliveGowing Clive Gowing (@CliveGowing) reported

    @virginmedia Don’t worry will probably be told to leave again on Monday if they haven’t resolved the issue. It’s like me wanting to pay for a service is an inconvenience to Virgin

  • EpiphanysP EP Wear (@EpiphanysP) reported

    Avoid @virginmedia at all costs. CS is simply 💩 & now they want me to pay a termination fee because they cannot service my new home. Customer advisor actualy told me not to buy/move but instead "look for a house service by them". Didnt realise home ownership was a joke to them

  • alfienoakes64 Mark Simpson (@alfienoakes64) reported

    @virginmedia you’ve been down for 24 hours now, dreadful service. That’s twice this week. Time to change my provider, should have done it last time.

  • LamJay9 Lam Jay (@LamJay9) reported

    @virginmedia I just received an email out of the blue telling my by Broad band has gone from M350to M500. REALLY, what, no apology for charging almost £90 for almost a year - no refund of the difference.  Virgin broadband is synonymous with broken promises! Frankly I am disgusted

  • BobBrockwell Bob Brockwell (@BobBrockwell) reported

    @virginmedia guess what? Our internet is down again. Honestly, the worst service provider. Every month we have an issue. Can’t wait for our contract to end….#cantcomequickenough

  • m2tt22 matty b (@m2tt22) reported

    @virginmedia No one knows what’s going on including me, I rang up yesterday at 3pm customer services said the work order is there and I should wait in they could come upto 9pm, and obviously no one turned up! I’m bored of speaking to clueless people know

  • CliveGowing Clive Gowing (@CliveGowing) reported

    @virginmedia No only been with Virgin since 25th October. It was the customer service that I have come to expect from virgin. Like it or leave attitude. Problem too difficult to resolve so give an excuse.

  • MancVintage73 Tracy Field (@MancVintage73) reported

    @virginmedia why oh why when I’m watching something on catch up does it stop after so long and says something went wrong! Every time it does it absolute joke this catch up service

  • NicholasdeLange Nicholas de Lange (@NicholasdeLange) reported

    Oops. I’ve discovered the problem lay with Virgin Media broadband: promising speeds of 100 Mb p/s and delivering little over 1! Sorry, NT.