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Virgin Media outages and service status in Islington, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 21 outage signals in the last 24 hours around Islington, including 21 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 31, 12:07 PM GMT+1.
  • 65% Internet (65%)
  • 18% Wi-fi (18%)
  • 10% Total Blackout (10%)
  • 4% E-mail (4%)
  • 2% TV (2%)
  • 0% Phone (0%)

The latest reports from users having issues in Islington come from postal codes N7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of Westminster, City of London, Islington, and Camden Town.

CityProblem TypeReport Time
London Internet 2 hours ago
London Internet 3 hours ago
London Internet 3 hours ago
Hackney Internet 3 hours ago
Hackney Internet 4 hours ago
London Internet 5 hours ago

Nearby cities with recent reports

London

77 recent signals

2 hours ago
Hackney

25 recent signals

3 hours ago
City of London

5 recent signals

2 days ago
City of Westminster

4 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • mistervickster
    Vignesh (@mistervickster) reported from Islington, England

    @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia Please as I have been paying for service

  • BancoDePapa
    グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

  • zkhussain
    Zahida (@zkhussain) reported from City of London, England

    @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

  • RogerHighfield
    Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

  • _Lewis_A
    Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • WilsonJevelyn
    Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England

    @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

  • LutherB40510976
    Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

  • Omnomnick
    Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • MelanieHart72
    Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

  • nicolas_laborie
    Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisphillips66
    chris phillips (@chrisphillips66) reported

    After being locked out of my @virginmedia email for five weeks in May/June with no explanation or compensation given . I have yet again been locked out, shocking service.

  • coggesgardener
    Jon | The Cogges Gardener (@coggesgardener) reported

    Hi @virginmedia How do I stop receiving calls from your marketing department? I must be getting at least one weekly, tell them to stop & block the number, yet they keep coming. Can you help please? 🙏

  • thedazdanks
    Darren Danks (@thedazdanks) reported

    @virginmedia Hi guys. I received my landline adapter today. Problem is, you’re assuming the phone is near the hub. My hub is upstairs and my landline is downstairs. Is there a solution or am I just buggered?

  • PariPassu_Rx
    Pari Passu Newsletter (@PariPassu_Rx) reported

    Telefónica and Liberty Global are looking at ways to bring down the £22bn debt pile at Virgin Media O2, their UK joint venture, after a sharp sell-off in the company's bonds. A roughly $925mn unsecured note fell to as low as 57 cents on the dollar this week, down from about 78 at the start of July, and even the senior secured paper slipped. The measures under discussion include cutting the expected £200mn dividend, pulling back capex, and reducing headcount.

  • eternalelneny
    Eternal Elneny (@eternalelneny) reported

    @virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 20 minute lunch break at 10am. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service.

  • Sedgeofwigan
    Tony Sedgwick (@Sedgeofwigan) reported

    Virgin media plan has gone up 300% £65 to £219 and then wrongly disclosed on email private details of another virgin customer breaking GDPR rules. #worstcustimerservice #notbotheredaboutvirgincustomers @Virgin @MartinSLewis @GDPRbreaches

  • markoram1
    Mark Oram (@markoram1) reported

    Hi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,

  • boomhellsbells
    Hells Bells (@boomhellsbells) reported

    @virginmedia experiencing outage of broadband since yesterday afternoon, it stated fix by 4.07am then moved to 4.07pm today! Working from home with no internet means now on my on second day of not being able to work 😖 you must know what is wrong!! Not just “there’s an issue”

  • sworrall36628
    Wozza (@sworrall36628) reported

    @virginmedia why is it that I have contacted you 3 times to swap out 2 my wired mini boxes to replace with 2 streaming boxes and I am still yet to receive an email confirming the change! Poor that I spent over 40 mins on chat last week (3rd time) rubbish CX!

  • geminicat7
    Jan (@geminicat7) reported

    🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up my mobile data chatting on social media so I’ll see you when / if it’s sorted!