Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/01/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, London, Hackney, Croydon, Newham, City of London, Hammersmith, Southwark, Ilford, Paddington, Barnet, Hounslow, Bromley, Hampstead and City of Westminster.

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City Problem Type Report Time
United KingdomWaltham Forest E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomCroydon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.

  • AmbroseBarnaby Barnaby & Chris (@AmbroseBarnaby) reported from Richmond, England

    @virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby

  • Deso27 Des O'Carroll (@Deso27) reported from Richmond, England

    @virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service

  • mattb112 ← Matt (@mattb112) reported from Poplar, England

    @iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint

  • JXMSZ Jamal. (@JXMSZ) reported from Croydon, England

    RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia broadband down - can't even sign in to my account to check status etc

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?

  • Hw1Helen Helen Connor (@Hw1Helen) reported from Camden Town, England

    @virginmedia when will you fix the fault at nw3? It's been 3 days!!!

  • sofiaalice95 Sofia (@sofiaalice95) reported from Poplar, England

    @virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?

  • rogerw117 Roger Williams (@rogerw117) reported from Richmond, England

    @virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.

  • MarlingtonBear Sandy Trappitt (@MarlingtonBear) reported from Hounslow, England

    @virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!

  • bielrtv Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞

  • Glibkid Just This Guy (@Glibkid) reported from Loughton, England

    @virginmedia your service breaks down one day a week. That is the main reason why you’re shite.

  • mertthemailman Martin Davis (@mertthemailman) reported from Enfield Lock, England

    @virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DanaSol90 Dana Solomon (@DanaSol90) reported

    @virginmedia Is a customer service rep ever going to call back about complaint C-0206211546? Been waiting for a while and you keep emailing the wrong address (which is the reason for the complaint in the first place). Any advice is appreciated, thanks!

  • charlesalexuk Charles Alexander (@charlesalexuk) reported

    @virginmedia can you tell me when the broadband service is going to be restored in London N20

  • Martian_girl Martiangirl (@Martian_girl) reported

    @jaycee1001 I 've kept mine as it was free with Virgin media. And it may be useful if satellites fail lol

  • RossMilnes Ross Milnes (@RossMilnes) reported

    @MicksterNoonan @virginmedia @joelycett I called to cancel my dads contract with them when he died. At first they refused saying he was still in contract and then they decided they wanted me to pay cancellation fees as his contract was being ended early 🙄 Icing on the cake was then asking me if I wanted to sign up.

  • OSullivanSeanie Seán O'Sullivan (@OSullivanSeanie) reported

    @virginmedia your website seems to be deisgned to be unable to add a query/complaint , why am i getting a bill for 60 when my contract is for 40 ?

  • keelyjadexthomp keels (@keelyjadexthomp) reported

    Fuckinggg sick of virgin media always being down.

  • Gemzygem86 Gemma (@Gemzygem86) reported

    @virginmedia is there a problem in the kt20 area, your website won't let me check as it's being worked on but I don't have TV or Internet 😞

  • Eks24 Dr Emma-Kate Yates (@Eks24) reported

    @MicksterNoonan @virginmedia @joelycett I also left as was paying for their super fast broadband but averaged 7mbs. According to their cust service - it is normal to have to reset hub at least once a week. With by now - haven’t reset once

  • cazisue Caroline Reed-Venables (@cazisue) reported

    @MicksterNoonan @virginmedia @joelycett Virgin are awful. We had trouble with our broadband and couldn’t reconnect for days. On lockdown, WFH was impossible so switched to Sky.

  • virginhelp Virgin Help (@virginhelp) reported

    @V1echa @V1echa Hi, sorry to hear you're having connectivity issues. I've tagged @virginmedia so they are aware. Thanks, VH