Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 03/05/2026 13:35

March 05: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, London, Southwark, Camden Town, Hackney, City of London, Hampstead, City of Westminster, Hammersmith, Northolt, Waltham Forest, Fulham, Hounslow, Ealing and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingston upon Thames Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomKingston upon Thames E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • AngusTeee Angus Teee (@AngusTeee) reported from Paddington, England

    @virginmedia No. It’s a link to this Twitter exchange. Please send me an email address so I can lodge an official complaint. Thanks

  • leigh_jacqui Junojac (@leigh_jacqui) reported from Enfield Lock, England

    @virginmedia determined to leave you this month . Fed up of price hikes and customer service with an attitude! Nothing for customer loyalty!

  • AngusTeee Angus Teee (@AngusTeee) reported from Paddington, England

    @virginmedia I see. Thanks. There is no point ringing your ‘customer service’ number - I don’t have the time or battery to listen to the same four songs on a loop for over an hour then be told nothing helpful. Been there, done that.

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia Unfortunately the guy just put the phone down on me and that link is not working!

  • nickgusset Nick (@nickgusset) reported from Bromley, England

    @Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)

  • CasellesEdu Edu Caselles (@CasellesEdu) reported from Kensington, England

    @virginmedia thanks for such a helpful and amazing customer support service. After 40 min waiting to talk to one of your agents, he complained he could not hear me properly, I asked him to bear with me while I plugged my headset and 10s later, he hanged up. 1/2

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!

  • Luke_Arch3r Luke Archer (@Luke_Arch3r) reported from Camden Town, England

    Trying to cancel my @virginmedia broadband because I’m moving and I’ve been on hold for 33 minutes out of the 36 minutes (and counting...) of this call. Will cost my phone bill a fortune by the end of it! Very poor service, don’t think I’ll use them when I need broadband again!

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!

  • prashthambi Prash (@prashthambi) reported from City of London, England

    @virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer

  • CasellesEdu Edu Caselles (@CasellesEdu) reported from Kensington, England

    @virginmedia thanks for such a helpful and amazing customer support service. After 40 min waiting to talk to one of your agents, he complained he could not hear me properly, I asked him to bear with me while I plugged my headset and 30s later, he hanged up. 1/2

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    @virginmedia Says no known issues, which is what is has said for 3 days. But if that was the case my WiFi, and other people’s in the area, would not be cutting out constantly would it!

  • mistergrainger Robin (@mistergrainger) reported from Brentford, England

    @virginmedia No, it's ok today though I got a fairly chocolate teapottish response from @LinkedInHelp 's support case mgt peeps. Am keeping a watching brief

  • tobyeverett14 Toby Everett (@tobyeverett14) reported from Wandsworth, England

    @virginmedia It’s honestly embarrassing how ludicrously incompetent this company is, read the previous tweets. I do not have high hopes for the text service but we shall see.

  • kslansdown kevin lansdown (@kslansdown) reported from Richmond, England

    @virginmedia Many thanks for your help. I was finally able to get them. ... it did take a week and a lot of wasted time though

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!

  • andryt1981 Andry T (@andryt1981) reported from Enfield Lock, England

    @virginmedia so disappointed with the service I have received, phone answers then they hang up, can’t wait to leave such a bad provider

  • feldmannews Mitchell Feldman (@feldmannews) reported from Bushey Heath, England

    @virginmedia my broadband has been down since yesterday and I’ve subscribed to text alerts for updates. Ironically no updates received so I can only assume you need your network to work in order to send them! Come on Virgin, this is unacceptable service.

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    @virginmedia Yes, the old rule of “turn it off and turn it on again” is not a fix.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • yjw_x 𝙔𝙖𝙨𝙢𝙞𝙣⋆ (@yjw_x) reported

    @virginmedia On behalf of parents in law, they are having issues with their account and advised of a new price, however bill states different (more expensive price) can you advise a number to speak to someone?

  • doxxor1333 doxxor (@doxxor1333) reported

    @virginmedia it was originally a progress chase on internal fault ticket = F009669229 but due to every single reply not being related to anything I've said its escalated. I'm starting to wonder if its a member of staff trying to signal they're in distress?

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported

    @virginmedia No! Sam said if I had any further enquiries I was to e mail him. I have done twice and he is not replying. Damn right rude and in totally the wrong job. Customer services…it’s a joke!

  • _rachelbridges rach (@_rachelbridges) reported

    Imagine being on the phone for 30 mins to @virginmedia for them to put phone down. Shocking customer service. Not even been an active customer for 24 hours yet either. Absolute JOKE.

  • SP1D3R_Sway Martin_Sway 🦁💚🦁💚 (@SP1D3R_Sway) reported

    @virginmedia customer service team are a joke, I have a simple question and nobody can seem to give me any answers

  • janerrr_ Jane (@janerrr_) reported

    Nightmare dealing with @virginmedia Took days to actually speak to someone to cancel contract & now when they have arranged to collect the equipment no one turns up, a waste of a day having to stay in for this. Website makes it impossible to contact anyone about this too.

  • Deano612 Dean Newton (@Deano612) reported

    @virginmedia please can somebody tell me why I am being left for almost 3 weeks without Boardband, TV and Phone, and then call me a liar, and I'm not paying for a service that I'm not getting. Maybe @skytv can give me a better customer service.

  • SAsuman8 A Photon (@SAsuman8) reported

    @virginmedia Well I called them before and no solution!

  • Tenacious_P Kook! (@Tenacious_P) reported

    @virginmedia It appears you and your colleagues spout any kind of nonsense to get me signed up and then don't care about the service provided thereafter. As I was mis-sold the contract, I want it cancelled

  • Tenacious_P Kook! (@Tenacious_P) reported

    @virginmedia Why have I previously been advised I would hear back within a set amount of hours if I'm to contact them? Considering I've been informed incorrectly from your side for the past 2 months, the delay to me being able to fully utilise the service is your fault...