Virgin Media outages and service status in Islington, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of London, City of Westminster, Islington, and Camden Town.

City	Problem Type	Report Time
London	Internet	16 minutes ago
London	Internet	37 minutes ago
London	Internet	58 minutes ago
London	Internet	10 hours ago
London	Wi-fi	13 hours ago
Hackney	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Richard Gendal Brown (@gendal) reported 4 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Derrick Brown (@DerrickSWB) reported 6 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  royal 🌈 (@elthampalacegay) reported 8 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

• 
  Brenda (@joybrenda) reported 15 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Emma Churcher-Holt (@emmalouchu) reported 16 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  Paul Lewis (@paulstevenlewis) reported 16 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  royal 🌈 (@elthampalacegay) reported 17 minutes ago from London, England

  @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

• 
  Roger Highfield (@RogerHighfield) reported 19 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Helen Pinkers (@Barchetta66) reported 22 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  Shah 🦅 (@shah4569) reported 23 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 24 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Mark Armstrong (@markatpt) reported 26 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 29 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  Mary (@SandraS80775853) reported 36 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Helen Reihill (@BBLn15) reported 46 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Jeff Salmon (@JeffSalmon) reported 48 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Lusitano71 (@Lisboadolphin71) reported 54 minutes ago from Camden Town, England

  @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

• 
  Francisco Soler (Jr) (@jrseloto) reported 55 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Jeff Salmon (@JeffSalmon) reported 56 minutes ago from Camden Town, England

  @virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.

• 
  Helen Reihill (@BBLn15) reported 59 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen (@Karen31332753) reported 4 minutes ago

  @biggle1908 Been with virgin media since it used to be cabletel 40 yrs ago nearly ... Service is good but if you have a problem your knackered unless you speak Urdu !!!

• 
  🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported 4 minutes ago

  @306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.

• 
  Matt Fowler (@306notout) reported 5 minutes ago

  Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

• 
  Shardon (@shardon1980) reported 8 minutes ago

  @virginmedia Issue still not fixed . your compensation is £10.34 a day . What about subscription services like Netflix etc . I’ve had to use data from my phone to work, this is unacceptable in an age where everything is WiFi. Also no contact from your team. This is a major issue in the area

• 
  Oracle (@biggle1908) reported 10 minutes ago

  Looking for some advice lovely people. For twenty something years I have had broadband from BT and TV from Sky. Sky’s renewal is coming in at over £100 per month and am currently paying £62 for BT which is now painfully slow. I have been looking at Virgin Media for both and this gives me a saving of around £70 per month for much faster broadband. What are people’s experiences with Virgin Media. Thanks in advance.

• 
  Jacqueline Bolton (@JacquelineBolto) reported 12 minutes ago

  @virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???

• 
  Seamus Dunne (@SeamusD65451160) reported 15 minutes ago

  @TheMandyGall @virginmedia @rte Amazing R.T.E never stopped cool hand Luke O Neill from appearing.\I wonder why ?

• 
  Zoe Smith (@ladyspeakerz) reported 21 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS

• 
  carley 🖤🧷🩸 (@luvsomebodyelse) reported 22 minutes ago

  virgin media are actually the WORST my landlord is selling the property and i have to now move into a house share which already has wifi so trying to cancel my broadband and they are charging a £335 cancellation fee greedy *****. i’m going to have 0 money

• 
  Dide (@dide_oluwa) reported 28 minutes ago

  @virginmedia your network has been terrible for days now , no cell signal whatsoever