Virgin Media Outage Report in Islington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Islington come from postal codes N19 and N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, City of London, London, Hampstead, Southwark, Hackney, Harringay, Croydon, Dagenham, Harrow, Ilford, Kensington, Wembley, Poplar and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
TV | |
| Camden Town |
Total Blackout | |
| City of London |
Internet | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
-
Yoel Brightman
(@yoelbrightman) reported
from
London, England
@virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?
-
Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@virginmedia Why do you offer a text service ? Then respond 24 hours later or don’t respond at all.I spent in totally 2 hours on the phone trying to speak to virgin media , but if I was a new Customer you pick up the phone within 2 mins . My broadband is down again
-
Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
Not the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...
-
Ryan
(@Ryan_JL) reported
from
Islington, England
@virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?
-
Rana Brightman
(@rana_banana) reported
from
London, England
@k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!
-
Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@MendingTheGap @virginmedia Hello Sir , I have wasted 2 hours trying to ring them . If you wanna signed up you are speaking to a member a staff in less then a minute, try and cancel different story all together,serious go with SKY who will Assit you alot better
-
helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia Still with the problem, no answer
-
Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!
-
Anuradha
(@fatsherkey) reported
from
Bromley, England
@virginmedia your online bot is so rubbish. How on earth can I speak to a human who can help me to sort out my issue?
-
Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@virginmedia Internet not working at all and router has no lights on. Yes, it’s plugged in. What’s the issue? Can’t get through to anyone on the phone.
-
Rana Brightman
(@rana_banana) reported
from
London, England
As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
-
Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@mikast71 @virginmedia Thanks. I also finally got through to a human who said “everything looks fine on our side, sorry you’re having problems.” Kind of at a loss here. Just going to stop the direct debit for the month to see if that generates a response from them.
-
Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@zesty_al @virginmedia You have 14 days cooling off period you can cancel,Virgin media don’t pick up their phone calls and their text services is a joke , and your can’t email them , you gotta write to them how inconvenient is that for customers 😡
-
Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.
-
Tracey Elliott
(@TraceyElliott17) reported
from
Wandsworth, England
@virginmedia I have never known such incompetence in a company! Four times I’ve been told we’re going to get a refund after an hour on the phone. Wrong amount taken again! You just seem to treat your customers with contempt!
-
Vish
(@VishP19) reported
from
Ilford, England
@virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!
-
Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
Anyone else left virgin media and can explain my final bill. We have now served our 30 day notice our service was cut off today. We got billed on the 12th of every month. We just got another bill with a credit and a readjustment to the final amount due Is this normal B.
-
赤羽マイク
(@maiku_akahane) reported
from
Kensington, England
I feel down as my @virginmedia internet.
-
Nada Altobaishi
(@Nada_Altobaishi) reported
from
Ealing, England
@virginmedia I am so disappointed with the service. I moved to my house in August and joined Virgin Media because I thought they had the best service. To date we are not connected and the date we were given is 29th December!! Point to note that we have no internet in the house!
-
Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@MBRL13 @virginmedia Hello you’re lucky,I have to tired to cancel with Virgin media on a Number occasions via their silly text message service.i found it strange you can’t cancelled via email only my letter or telephone call , from May to November one one picks up the phones
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ola Surakat
(@olammy) reported
@virginmedia Hello NL. Thanks for sending someone out on 14/01/21. He checked and confirmed that there's a cable connection for my house and he will arrange this to be sorted and I will receive an email to confirm. Please can you follow this up please 2 months without service is not good
-
James Berry
(@jamesberry66) reported
@virginmedia So basically this is another pointless virgin media gimmick? I have had the call and was still no help. At least I have an engineer booked for next week, until then I’ll just let my company fall to pieces and my partner will not be able teach her secondary school students
-
Michele O'Connor
(@micheleocwriter) reported
@virginmedia Can't get through on the phone and no response to online complaint after two months (despite 28 day promise). You've now emailed to inform me my contract will increase by £3.50 a month. Can someone contact me please?
-
Mike Pieri 🔴☘️🐻
(@delpieri) reported
So according to @virginmedia my custom is only worth a £54 discount over 18 months. I am having to TEACH from home. My sons are having to access lessons from home (school and uni) and yet a company which earned £5.17BILLION in 2019 can't help just a little bit. SHAME. ON. YOU
-
TechGeezeer
(@TGeezeer) reported
@virginmedia Soon as I press the numbers to get through to correct department for package changes I end up on hold. The longest I tried for was 75 minutes but had to hang up :(. Tried 4 times so far no luck
-
Alexandra Stevenson
(@san2710) reported
@virginmedia No I'm waiting on a manager from complaint calling me today. It's 4.15pm and I'm still waiting.
-
Edgey-cuchi
(@Zireael170) reported
@virginmedia I just spent 2 hours on the phone with customer service to no avail. Telling me there's no issue even though I'm getting 1mbps please contact me and help me
-
Karen Chinn
(@chinny61) reported
@virginmedia Thanks for getting back to me. The problem is that both of our televisions are pixilating the picture frequently. We have tried rebooting both of our boxes, but it hasn't helped.
-
Richard Burnell
(@richardburnell) reported
@virginmedia I waited in all day today for an installation. I cancelled essential online meetings with NHS staff to allow for the internet downtime. Nobody turned up & no contact. No ability to contact you either. Hey @vodafone do you want a new broadband customer?
-
Charlie 🇮🇪 70%
(@BigBadBraz) reported
@virginmedia Just want to make it clear this has only ever happened over this cheque was never hung up on when I had a internet enquiry etc