Virgin Media outages and service status in Islington, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Islington, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (73%)
- Wi-fi (18%)
- TV (9%)
The latest reports from users having issues in Islington come from postal codes N7 and N5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Islington, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Waltham Cross, Hammersmith, Wandsworth, City of London, Hackney, Dagenham, City of Westminster, Ilford, Wembley, Poplar, Barnet, Southwark, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 13 minutes ago |
|
London
|
Internet | 2 hours ago |
|
London
|
Phone | 2 hours ago |
|
Waltham Cross
|
Internet | 3 hours ago |
|
Hammersmith
|
Total Blackout | 4 hours ago |
|
Wandsworth
|
5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
-
David Moynihan (@DavidcMoynihan) reported from Hackney, England@virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?
-
Mark Phillips (@Mark_Phillips66) reported from Camden Town, England@virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.
-
Alex Taylor (@ART_67) reported from Wandsworth, EnglandOrdered broadband from @virginmedia on 02/11, earliest installation was 20/11 (tomorrow). 7.45pm tonight I receive text with no explanation rescheduling installation to February! Customer service line is closed. We need broadband for work, this is appalling service.
-
Chris 🇬🇧🇪🇺🏳️🌈 (@strutcakes) reported from Lambeth, England.@virginmedia amazing that when I want to talk to someone about moving house or changing my existing package, your team are more than willing to chat to me. When I get transferred to the team to disconnect my services and cancel my contract I get hung up on after 25 mins on hold.
-
Brigitte RicouBellan (@globalbribri) reported from Brentford, England@virginmedia upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.
-
Peter Reeves (@Peterreeves18) reported from Richmond, England@virginmedia what is going on 789 not working, chat room not working ,cannot submit query online. Want to cancel my dongle data contract but impossible to get through to you. aarrrggghhhh
-
David Moynihan (@DavidcMoynihan) reported from Hackney, England@TweetingKatzo @virginmedia A large proportion of residents are in contact with each other on this and the few that that have waited an hour plus on calls have been told this. We know we are are dealing with the same issue (as timing of loss of connection is concurrent amongst us all)
-
Ian Williamson (@StMirrenDaft) reported from Tottenham, England@virginmedia what's going on in N4? Internet is down constantly
-
Chris 🇬🇧🇪🇺🏳️🌈 (@strutcakes) reported from Lambeth, EnglandTranslation: “If we want more money off you we’ll bend over backwards. If you try to leave us, we’ll make it as difficult for you as possible.” I’m now even more determined to terminate my contract. @virginmedia
-
Brigitte RicouBellan (@globalbribri) reported from Paddington, EnglandVirgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.
-
Emma Jude Harris (@HeyEmJude) reported from Tottenham, England@virginmedia It’s now saying November 19th for one of two issues and 18th for something to do with tv. Considering I haven’t had WiFi since last Wednesday this is outrageous.
-
Mark Cairns (@CameraCairns) reported from Islington, England@virginmedia Day 4 on the SMS 'help' line. Endless endless repeats of 'lets get you through to the right team'. PLEASE GOD JUST SEND ME ANOTHER ROUTERRRRRR!!!!
-
Mark Phillips (@Mark_Phillips66) reported from Camden Town, EnglandGreat. @virginmedia ‘Improving service in my area’ by cutting broadband signal without notice. Makes working from home near impossible. Awful company.
-
Peter Reeves (@Peterreeves18) reported from Richmond, EnglandHey @virginmedia what’s going on. Want to cancel my dongle data number but 789 number not working, chat not working, message sending not working. Any ideas or have you cut yourselves off from the world. It’s not great is it ?
-
Clare Nightingale (@MrsCNightingale) reported from Bromley, England@virginmedia my hub 3 is not showing up for WiFi and I can’t get any help from you?? Only been with you for 2 months.
-
Claire Vale (@claire_vale) reported from Enfield Lock, England@virginmedia I’ve run the test and it says there is no issue?
-
Paul Lewis (@paulstevenlewis) reported from Barnet, England@virginmedia We have no broadband as of midnight, in London N3. Your status says no issues but rebooting router does not help. Can’t get through to anyone by phone or message and we are very dependent on internet right now. Please help.
-
Aaron Parr (@GreenParr) reported from Hackney, England@virginmedia It’s been every week since March but never for over 24 hours at a time. I’ve booked and cancelled engineers multiple times because I can’t risk losing my hub for repair
-
Leebee1980🇳🇿🇦🇺🇬🇧 (@wishforsnow1980) reported from Bromley, England@virginmedia What is going on?? My wifi has been down for an hour and I’ve missed 2 meetings! It’s PS5 launch day tomorrow, I NEED WIFI!!
-
David Moynihan (@DavidcMoynihan) reported from Hackney, England@virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay (@Jay54589) reported@virginmedia Hi, thanks for the swift reply. I’ve just downloaded the Virgin Media Connect from the App Store and I’m having issues setting up so I can test the connectivity. I’ve got a Hub 3.0, I scan the bottom of the router with my phone camera but I’m unable to manually
-
Anna (@a_tuts) reportedHAHA this was the response to my 5th attempt to contact @virginmedia "And here’s our resolution to your complaint: Resolution Apology to customer"
-
Ryan Broad (@RyanBroad23) reported@virginmedia 150 max, upload is awful too
-
M.Hossain (@labib767) reported@VirginMediaIE Virgin media IE customer service and accounts department Mobile closed during Covid 19. more then one year.
-
Dave Platts (@daveaplatts) reported@virginmedia Seems there’s been a miscommunication. We’re upgrading the a business package which is installed in a fortnight and very helpfully you’ve turned off the current package and cut us off. All sorted now. Thanks for your help.
-
Peter Timothy (@petetim) reported@virginmedia Can you contact me regarding my tv box not working? Had the green screen DVR message since last night and both online & telephone help has been useless. Thanks
-
Greg hook (@gregarus) reported@virginmedia We have tried but they say “oh we can’t open it, you will have to” This is a pain as we both work long hours, our time is money too so we will just cancel the direct debit and take this legal, you really have taken the piss with all this
-
Phil (@neaux_saint) reported@dcowley19692 @virginmedia Still waiting for a complaint filed 14/1/21 to be addressed despite a supposed response time of 28 days. They’re a terrible company 😕
-
Marsha J Bellot (@mjacksonbellot) reported@virginmedia totally fed up. Got package at the end of February. Still got no service. 2nd guy booked in for today. Light came on. Cancelled booking. Then light goes off. Call v m to be told appointment gone!!!Load of rubbish. Appointment was 12-4. Now waiting for call back. 👎🏾👎🏾
-
MrRabbitGB (@MrRabbitGB) reported@virginmedia Yes it does nothing, we got a letter saying it would be fixed by the 15th, but still 70% of the Internet is down, honestly getting close to cancelling and going elsewhere for Internet as virgin is just automated responses