Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N5, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Croydon, London, Greater London, City of Westminster, Hammersmith, Camden Town, City of London, Borehamwood, Enfield Town, Ilford, Stanmore, Wembley, Paddington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Hackney |
Internet | |
| Croydon |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Greater London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
@TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!
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55factory
(@55factory) reported
from
Tottenham, England
VIRGIN MEDIA are stealing money from accounts. Last week @virginmedia stole £150 from an account, they are now avoiding paying it back EVEN after accepting the mistake. They have gona as far as to just not take a call, never phone back and bypass the customer
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Jack
(@jackwenman) reported
from
Ealing, England
@virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@virginmedia 40 minutes it took for one of your operators to answer the telephone with no apology. I pay for a 200MB/s service and am currently receiving about 8MB/s and it’s been like this for weeks. I hope you’ll be adjusting my bill.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia you really don't understand the concept of customer service
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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Windmill Flowers
(@MaryWindmill) reported
from
Lambeth, England
@virginmedia Interesting how quickly a response is given once placed on Twitter. Being told you will be called back and this does not happen only after chasing and then ridiculous question about compensation and stupid language such as deadlock.
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Chelsea Dog Walker
(@ChelseaDogWalk) reported
from
Kensington, England
@virginmedia not working again
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Deirdre Gollogly
(@GolloglyDeirdre) reported
from
Barnes, England
@browndogbarnes Always had Virgin Media with no problems
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Windmill Flowers
(@MaryWindmill) reported
from
Lambeth, England
Virgin Media horrendous service and ridiculous methods when they attempt to resolve customer complaint
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Thank you I have already made a compliant about tosin. Awaiting your best customer services colleges to call me and convince me why I should remain with you. Where new customer get a better service then a loyal one.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia holding on so long to talk to customer services that my home phone is out of charge! No wonder I want to leave them. Would not recommend at all.
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I want to cancel my broadband. I cannot contact you. I've been kept waiting so long my phone is out of charge. The password you sent me is not accepted. You are the most incompetent company I've dealt with in years.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I'll just cancel my direct debit
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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Nik Hunt
(@NikHunt_) reported
from
Theydon Bois, England
@virginmedia the last couple of weeks have been abysmal - packet loss and routing problems making my internet connection unusable. Now the TV is affected too. I had an engineer booked for Saturday but received a text saying visit cancelled as the issue was fixed. It’s not!
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
Why have I been holding for over 30 mins @virginmedia Your response times are as bad as your fiber optic speeds. Terrible service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Halliday
(@tandcbroking) reported
@virginmedia @BSaundersSport So no credit given if we are without a TV service? A service , that we pay handsomely for incidentally.
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shane Jones
(@AkShane47) reported
@virginmedia What the heck been 2 hours no TV or radio service at all, what I find more concerning is that fact I pay for BT sport an sky sports. football on tonight an Sunday at 2pm an their not televised what is this ****. Seriously ***************.
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Elaine Davie
(@elaine_davie) reported
@virginmedia No Internet yesterday from about 6am until about 4am today now my TV is down but I will still be expected to pay my huge bill this month!
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤
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jase
(@JSNBWMNUK) reported
@GBarfoot1 @virginmedia you want a refund for a couple hours of down time, so a couple of quid??
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carole fay bowerman
(@mother2hollie) reported
@virginmedia No service in Hartlepool, been off over 2 hrs, rebooted tivo box like told but nothing!
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lynne warrilow
(@Loza54Lynne) reported
@virginmedia Thank you for your reply John, I hope I get a reduction in my next bill reflecting this outage, I don’t want to have to ring up and ask for it it should automatically come off my bill, can you let me know if this will happen
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BeingAl
(@yeah_u_suck) reported
Imagine, having so much privilege that your only issue is to complain about #virginmedia
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Allan
(@allan_bryson) reported
@virginmedia due to the system issues will we be getting a refund of some of our monthly payment due to you not providing us with what we want ?
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megan
(@MeganJuliaaa_) reported
oh look virgin media have broken the tv yet again the sooner i can rid of these idiots the better