Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N5 and N19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Hackney, Croydon, Barking, Harrow, Ilford, Southall, Hounslow, Waltham Cross, City of Westminster, Hampstead, Harringay, Greenford and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Newham |
||
| Hackney |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia once again broadband down. Working from home, when will it be up and running again?
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XAVIER FERNANDES
(@XAVIER2009KY) reported
from
Hounslow, England
@virginmedia seems virgin forgot about customers. I been waiting 2 months to settle my internet service . I even paid early statement fees. Not fair to charge such fees in current pandemic times.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.
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Sindy Grewal
(@sinders25) reported
from
Esher, England
@virginmedia green screen on my tv last night saying there were issues with the DVR & 3 hours to fix. Any idea when this will be resolved? I can send postcode details by DM if you can allow access.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Hello. I keep getting interference through the TV box and also keep losing sound. The only way to fix this is to turn everything on and off again. This keeps happening. How can this be fixed?
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Gene “Bean” Baxter 🇬🇧
(@clydetombaugh) reported
from
Camden Town, England
@virginmedia I got a text this morning the cable pull date has been moved BACKWARD another week to 13.11. This is beyond unacceptable. Who can I talk to? Please help. My install appointment was on 23.10.
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Bridget Giles
(@BridgetGiles44) reported
from
Camden Town, England
@virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks
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James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Loughton, England
@virginmedia As this was thankfully the first issue I have had the website shouldnt have been cached, nor was there any autocompleting numbers in there. But sure should this happen again I will.
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Wasim Akram
(@ZoSo365) reported
from
Barnet, England
@virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.
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Maria McCaul ❌🌷❌Labour no longer
(@toetwiggler) reported
from
Enfield Lock, England
@virginmedia what is happening in EN2 , WiFi down all day Friday and again today
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...
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Toby-Wan Kenobi
(@toby_goodwin97) reported
from
Kingston upon Thames, England
@virginmedia I’ve moved house and was told my WiFi would be up and running today but it isn’t and I can’t get through to anyone to help me sort this issue, 3 of us are working from home with no internet, outrageous!!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia my landline is not working. You do not reply on the message contact service (blaming Covid of course, not entirely credible when other businesses cope ok now) & I cannot phone you as my Virgin line is not working & your charges from other phones are outrageous. Help!
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
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Dor Bershadsky
(@dorbershadsky) reported
from
Camden Town, England
@virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia how long is tv and broadband going to be down today in the Kensington area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Kearsley
(@adamkearsley) reported
@virginmedia I assure you it’s happened to me more than once this week. If I write, will I just keep getting letters back asking for security questions in a never ending loop? I just want to cancel, you are making it difficult in order to retain customers, awful business practise
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Tirthankar Banerjee
(@Social_onlooker) reported
@virginmedia I have rebooted many times. Calls difficult to make from home. Internet is fine as there is Wifi at home. Beyond Wifi there are problems with phone calls and the internet.
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Norry Leonard
(@MrL24601) reported
@virginmedia Yep. Thought so. Another 1 hour call explaining the situation and complaint to three different departments before being told you will call me back in 24 hours? My friend, I’ve called every day since 20th July - no one has ever called me back @Ofcom
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Louise Donaldson
(@Loulameg) reported
from
Stainton and Thornton, England
Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now
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Michael Kirk
(@mikekirk) reported
@virginmedia Your customer service is the pits. Attempting to cancel our services, as soon as I start to politely dispute what your agent is saying, they start pretending to not hear me. Call back, ask the next agent not to do the same, so they put me on hold and vanish!
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Mark Smith
(@smoggy_smithy) reported
@Loulameg @virginmedia Tell them you want to leave You “should” be passed over to the salvage team who’ll attempt to persuade you to stay - often by way of discounts Tell them your problems & they should be able to escalate Be careful they don’t actually cut you off though! Worked for my broken modem
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Graham McClymont 🍀
(@RalphTwice) reported
@virginmedia broadband down AGAIN! This is in spite of a technician attending a matter of a few weeks ago to resolve this seemingly never ending problem. What is the problem?!?!?!?!? Absolute joke!
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Aaron Bromley
(@Brommers7) reported
@virginmedia Hi, Service Checker says there shouldn't be any issues. Thanks, Aaron
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Norry Leonard
(@MrL24601) reported
@virginmedia Yes. They said they would call me back in 24 hours to discuss my next steps. That was last Thursday. My complaint ref is C-030722843 if you want to chase it up for me.
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Tommaths in Museums AMIMA
(@TeaKayB) reported
@virginmedia I cancelled my service last month: why have I just been billed for another month?