Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19, N5 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hackney, Croydon, City of London, Barnet, Hammersmith, Paddington, Ilford, Islington, Newham, Camden Town, Waltham Forest, Wembley and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Yes, but that process took 81 minutes, without having spoken to anyone who could deal with my problems. It's been the third attempt at talking with Virgin too.
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
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Mahdi 🏴
(@mahdi) reported
from
Kingston upon Thames, England
Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.
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Bobby
(@bobby_media) reported
from
Kingston upon Thames, England
@virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)
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Neil Adie
(@Yellow212) reported
from
Walthamstow, England
@virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.
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Jonathan Graham
(@jagraham90) reported
from
Tottenham, England
@virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.
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ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.
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Mabs
(@Mabs79) reported
from
Islington, England
@virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?
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deborah norton
(@deborahnorton1) reported
from
Richmond, England
@virginmedia down again your service is hopeless
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Sarah Merry
(@skmerry) reported
from
Esher, England
@virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Thanks but tbh I'm just being directed round in circles and this is a big part of the problem in trying to deal with what should be a simple issue to deal with.
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FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
@virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia
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Jemma Crow
(@jemmacrow) reported
from
Poplar, England
How is @virginmedia internet so bad?! It NEVER works…
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice
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ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500
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Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Gill
(@Alexand46027896) reported
@virginmedia I appreciate it can be deleted but without warning is terrible, she's lost access to important information and needs it reinstated. Thank you for the information you've provided.
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palveer
(@PaIveer) reported
@virginmedia is an absolute joke, had the worst internet I’ve had in history, this is honestly worse than dial up. I’m swapping to BT.
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Alberto
(@Sir_Albs) reported
@SmythsToysUK Honestly the most useless UK company I've ever dealt with, and I have @virginmedia. So imagine that. Once again, Click and Collect not working, the button grayed out. Trying to get one a popular product is hard enough! What is the point of click and collect then? I just want one
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Clarice Howie
(@Clariceinuk) reported
@virginmedia Wishing I’d never bothered changing from Sky. 15 minutes on live chat, 30 minutes phone call last night and further almost 20 minutes this am to ensure external cable replaced as damaged. Engineer who installed internal equipment had said they would sort yesterday.
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Alberto
(@Sir_Albs) reported
@SmythsToysIRE Honestly the most useless UK company I've ever dealt with, and I have @virginmedia. So imagine that. Once again, Click and Collect not working, the button grayed out. Trying to get one a popular product is hard enough! What is the point of click and collect then? I just want one
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LisasLondonLife
(@lisaslondonlife) reported
@virginmedia I'm talking to an agent now but I'm going to write to the ombudsman today. You guys exploit your customers with a monopoly and just think it's ok to offer rubbish service. It's frustrating & I get anxiety every time I have to deal with you bc I know I'm going to be messed with
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Alberto
(@Sir_Albs) reported
@SmythsToysUK Honestly the most useless UK company I've ever dealt with, and I have @virginmedia. So imagine that. Once again, Click and Collect not working, the button grayed out. Trying to get one a popular product is hard enough! What is the point of click and collect then? I just want one
-
David Whitefoot
(@davie17) reported
@virginmedia no broadband for over 5 days now. Can’t work! Why can’t this be fixed straight away?? Appalling costumer service!! Kt12 3qz area 😡
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LisasLondonLife
(@lisaslondonlife) reported
@virginmedia But the point is that if you let a customer down you try to make it right by dealing with it promptly not leaving them in a queue AGAIN. It's so disrespectful
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LisasLondonLife
(@lisaslondonlife) reported
@virginmedia I spent more than 1 hr on yr live chat trying to resolve an issue with my wifi again last week. Yr agent promised to send an engineer yesterday and wifi pods. He even confirmed reference #, yet no one shows. You offer the worst customer service I've ever had!