Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 11/26/2025 11:00

November 26: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Barnet, Ilford, Mitcham, Hackney, London, Harringay, Southwark, Waltham Forest, City of London, Croydon, Newham, Dagenham, Woodford Green and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomBarnet E-mail
United KingdomIlford Internet
United KingdomIlford Internet
United KingdomMitcham Total Blackout
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • MarcJTaylor Marc (@MarcJTaylor) reported from Tottenham, England

    @virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.

  • APM_Stephen APM External Affairs (@APM_Stephen) reported from Camden Town, England

    It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.

  • devanHD DvnBrxtn (@devanHD) reported from Lambeth, England

    Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice

  • lulumr Lulu (@lulumr) reported from Ilford, England

    @virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines

  • MaclarenDeborah Deborah Maclaren (@MaclarenDeborah) reported from Richmond, England

    @virginmedia No. It's an intermittent problem so is currently working. The message that goes out on the phone line ( when I call in to report when it ISN'T working) says Iit's a ''complex problem' . This is frustrating as your customer services ( appalling) said it would take until Sept 9 th

  • MarkViveash Mark Viveash (@MarkViveash) reported from Hounslow, England

    Hi @virginmedia I am trying to close a mobile phone account for my dad who has dementia and is unable to speak to answer security questions & we don't have power of attorney. Speaking to your cancellation line has been a waste of time and awful customer service

  • AnnaLouise1980 Anna Jarman (@AnnaLouise1980) reported from Kingston upon Thames, England

    @virginmedia can someone contact me about my very poor broadband service, please. I consistently have to use 4G in my own home!! I have tried calling, messaging, complaining for months now, but no one gets back to me..!

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    For the 14th day in a row there is WiFi issues with @virginmedia in #Teddington. Web chat team unavailable, stupid long wait on phones and the twitter team will give useless info like usual.... #fedup

  • DanStratford84 Dan (@DanStratford84) reported from Wandsworth, England

    @emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all

  • OliverMcGrath Ollie McGrath (@OliverMcGrath) reported from Barnet, England

    @virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal

  • Olivia121994_ Olivia (@Olivia121994_) reported from Harrow Weald, England

    @virginmedia Still green. Not working

  • OliverMcGrath Ollie McGrath (@OliverMcGrath) reported from Barnet, England

    I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    Nothing goes down more than @virginmedia

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @virginmedia What a joke. Jack up my bill for £5 a month with no notice. Argh time to look for a new service provider I think .

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul__Egan Paul Egan (@Paul__Egan) reported

    @virginmedia Done this over and over and have to explain for 30 minutes why I’m not happy as no one uses the same damn Fu******* database? This box is going in the garden and DD cancelled!

  • Pupad7 Pupad (@Pupad7) reported

    shocking internet service from Virgin media. Only provider of fibre in our area - military community - consistently goes down and apparently intermittant service for the next 5 days (when many zoom for work) is ok! not a failure in service! @richardbranson, @virginmedia

  • scriminjer Ian (@scriminjer) reported

    @virginvinmedia @virginmedia Shouldn’t you be getting tae ****?

  • Arsenal80100232 ArsenalArsenalArsenal (@Arsenal80100232) reported

    @virginmedia It says no broadband issues. I called up earlier and someone told me there was a network problem in the area + I’ve had no WiFi all day. It’s unacceptable. Can you please find out what’s going on and fix time ETA. Then DM me for my number to update me. I’m paying top £ for this..

  • Marcus_Jones92 Marcus Jones (@Marcus_Jones92) reported

    @virginmedia Your solution is to access an internet link while I have a home network outage? 🤔

  • M_Shaw360 Mark shaw (@M_Shaw360) reported

    @virginmedia Yes I've looked at that it says no broadband problems but issue with tv

  • Marcus_Jones92 Marcus Jones (@Marcus_Jones92) reported

    @dannijad @virginmedia Honestly Dan, I’ve never known anything like it. I’m going to switch to @SkyUK and challenge the Virgin Media termination fee considering I’ve had next to nothing for my money so far.

  • claireboniface claire boniface (@claireboniface) reported

    @virginmedia I’ve been told that I can cancel for this date and that there won’t be any cancellation fees, then getting transferred to a team that doesn’t respond or answer the phone to confirm this. What am I supposed to do?

  • boogiebunchdjs Boogie Bunch (@boogiebunchdjs) reported

    @virginmedia how many times do I have to ring your customer service to get an engineer to actually visit and fix my services. Your customer service is actually useless.

  • dabb_michael Michael Dabb (@dabb_michael) reported

    @virginmedia I am connected to the hub but it is very very slow