Virgin Media Outage Report in Islington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Islington come from postal codes N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Hammersmith, Waltham Forest, Croydon, Ilford, Mitcham, Paddington, City of Westminster, Wembley, Fulham, Merton, City of London, Southwark and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
||
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
-
Dawn Cutting
(@CuttingDawn) reported
from
Bricket Wood, England
@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
-
IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
How do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.
-
Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
-
DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
-
Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
-
nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
-
catskidschaos
(@catskidschaos) reported
from
Richmond, England
Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
-
Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.
-
OD
(@Olivia121994_) reported
from
Harrow Weald, England
@DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it
-
nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
-
David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia how long approx is it taking to get thru to customer services via telephone plse? is it still 1 hour ?
-
KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has
-
nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
-
KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia My contract hadn’t even started yet! So I will need to cancel
-
nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
-
Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
-
Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!
-
Daniel Kemshed
(@danielkemshed) reported
from
Enfield Lock, England
@virginmedia I think I've asked you to cut off our internet 4 days early for a house move, is it possible to get 4 days of service added until 15th? I have text the mobile number that you advise.
-
Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!
-
Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Caroldavies
(@Caroldav0117) reported
@virginmedia @NetflixUK Can someone from your complaints team please contact me? I am existing customer out of contract, experiencing financial difficulties and have been told basic package is £75pm! In addition to faults with my service!
-
Jam Sponge
(@JamSponge5) reported
@virginmedia Hi, I got a call from VM, it was basically an upsell. All was well till he said 'landline'. What he did mention though was we should be on the 5.0 hub by now as the 3.0 is being phased out. We've had issues with hub due to amount of devices we use (smart home) .
-
SouthwestMarine Agency
(@southwestmarine) reported
@virginmedia Yes there no issues ! apart from poor service
-
Megan Kenway-Head
(@CloudXElite) reported
@virginmedia Hey, yeah no I wouldn't want to put you in a bad name, you guys are great. O2 haven't been responding at all. We have had many many calls with them unfortunately. Have a great day virgin media!
-
The Edvardz
(@CEdvardz) reported
@Keith__Thomas @virginmedia @NetflixUK I’ve been waiting 6 weeks for a complaint to be resolved. This issue itself is 6 months old. I’ve jumped ship to BT.
-
Axii
(@axiis69) reported
@virginmedia hi, I set up mu broadband with you in September in person, my email was entered wrong and now I have no way of getting in touch to fix a problem as I have no emails with a password or area reference. Please get in contact with me ASAP.
-
Brad
(@Brad28980738) reported
@virginmedia i had loss of service for 35 days and your team is offering me only £66.50 in compensation? the ofqual scheme, says £8.40 per calendar day after 2 days of it not being repaired, even at a low estimate of 30 days thats £252? how is that fair?
-
Alli
(@Alli3Fifer) reported
@sharpmurray @virginmedia Not sure why they didn’t call one of the mobile numbers they have been given. Be proactive and try and fix it!! Instead you are happy for me to wait in your longer than usual wait 🤯😡
-
MrsH 🦅
(@Hughesy_B) reported
@virginmedia A little addendum to this sorry tale- I've just joined Sky. Saved £13 a month & it's purely down to @virginmedia poor customer service
-
Dave Hardcastle
(@teknolik) reported
@virginmedia Well after latest restart, i seem to have speeds back (946/49). So that’s the initial boot after I switch the power back on, then 2 restarts to get it up and running. It should be a case of just fire it up and wait, but it never is…