Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC4P.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Paddington, Dagenham, Hammersmith, Southwark, Brentford, Barnet, Croydon, City of Westminster, Waltham Forest, Southall, Poplar, Stanmore and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| Dagenham |
Internet | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia This issue was chased on the 30th Nov 2020 (had to wait 45 days for the cheque) & then once again on 15th Jan 21, as cheque not received. Advised it would be posted in 14 days & still nothing.
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LEBOISNOIR
(@mwantumba) reported
from
Wandsworth, England
Been waiting 30 minutes on the phone for @virginmedia to pick up and still no one ! Not only their products are rubbish but their customer service is even worse ! Won’t recommend it AT ALL 😤😤😤😤😤
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Rashid Iqbal ☔
(@Rashidfreed) reported
from
Kensington, England
@Rhodri_H_Davies @virginmedia It's #virginontheridiculous that @virginmedia have had the same lame excuse for their 'temporary', nightmarish wait times on their 'helpline' for 12 months now Who else gets the dropped calls as soon as you mention a bad broadband connection? Were trying to #homeschool here!
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia really disappointed now. Unable to watch on any devices! Can’t get through on phone, no help on line! Waited again! To change my devices still told I have reached maximum devices. Disgraceful service, you keep convincing me to stay but patience is very low now! HELP!
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Danica Corns
(@DanicaCharlotte) reported
from
Camberwell, England
@virginmedia I've had to put the phone down as I have a meeting. Will trying calling back.
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Neil Markell
(@tubbytel26) reported
from
Bromley, England
@virginmedia The picture begins to stutter and flicker. The tivo box also becomes very slow to respond to remote inputs. Our other tivo box is not affected. Thanks for replying
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Vinny Davidson
(@Vinnyd82) reported
from
Kingston upon Thames, England
@virginmedia Is there a particular issue with you call centre today? I have been cut off twice today, on hold for cumulative 3 hours, your instant messenger doesn’t respond and your text message service doesn’t reply. Is there anyway to actually get in touch
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Andi Thompson
(@andithompson) reported
from
Bromley, England
@virginmedia And just to add, your virgin customer service won’t speak to him about it as they say he is no longer the account holder as his contract has been cancelled.
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia That number had wait times of over an hour. You still haven't compensated me for my 3 day outage last year. Why should I pay 50pct more?
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia Hi better late than never I suppose. Yes I gave both mine and hers (as alternative contact). Just assumed I’d be primary contact and her secondary. Wondered why I’d not been used that’s all
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@JackieMKM @KimberleyJayne4 @virginmedia That’s a lot of money for a poor service mate, I pay £50 a month that’s for tv phone and internet, but well worth for the quality of service you get. Your welcome 👍🏻.
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Paul Sexstone
(@pompeypaul72) reported
from
Kingston upon Thames, England
Hey @virginmedia what’s going on with your shambolic service in Surbiton? No internet and no TV, again. Any idea when we might get some stability please?
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia Hey @virginmedia Here i go again Tks for the new hub, the same model as the old one. The HUB was delivered to me but no technician to check the problem and no signal yet. I didn’t have broadband for 4 days, then it came back for 1 and today off again.only. Sorry @LifeInKilburn
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Lambeth, England
@virginmedia My services were not the issue, your web site was the issue, I resorted to the chat function which was very slow and eventually sorted the issue I was trying to address. Sadly you don’t serve my new address
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Andi Thompson
(@andithompson) reported
from
Bromley, England
@virginmedia just been on hold for 30 minutes to cancel my service and got cut off by your IVR? Can you help me without me having to dial in again?
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fabiano
(@fabparra) reported
from
Brentford, England
@LifeInKilburn My karma at moment is a bad service and a horrible customer service experience from #virginmedia 8 days without internet or staff signals
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot
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Karen
(@KBaitup) reported
from
Kingston upon Thames, England
@virginmedia how can I get to talk to someone about an issue I have? Is there a link for online chat? When I call it says you are too busy and cuts me off?
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Apologies do not resolve the problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rachel elizabeth
(@rchlrchl) reported
@virginmedia Engineer tested it all and found no issues with it so was stumped . He said someone might need to look at the green box in the street . I saw two blokes looking in the box later that day . But nothings changed with my speed . I can only test the speed via my phone
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Grouch
(@Grouch7) reported
@virginmedia Any ETA on the scheduled maintenance that was carried out on Friday? Ever since I can't stream from any apps via the Tivo box. Bbc iplayer, netflix, amazon prime. Network checks on Tivo box all come back successful. And speed checks show 183mb download. Can't stream
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🚀 It's Not Rocket Science 🚀🚀
(@RocketScienceNo) reported
@virginmedia yep.. you keep reiterating the point .. if you don't allow people to cancel while in debt, they can never cancel & debt keeps piling up.. that's the very point I'm making & you keep repeating it but with no explanation as to why? simply "you can't".. very convenient for you ..
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Tim Pailthorpe
(@timpailthorpe) reported
@virginmedia So your social media presence is as effective as your customer service???
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rachel elizabeth
(@rchlrchl) reported
@virginmedia Ah I think I solved it - the tv was showing connected to the old wifi network name .he only took the eth cable out as said might be affecting wifi speed . But my speed issue never got resolved (supposed to be on 1gb speed but only getting my old speed of 4-500 )
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Tim Pailthorpe
(@timpailthorpe) reported
@virginmedia The whatsapp team put me through to someone who cannot handle the issue.
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it's Just Bobby
(@mr_xzibit_) reported
@virginmedia I was put through to Gadget support who wanted to add £20 set up fee and £5 a month to fix a fault that was caused by yourselfs. Then put me through to Tech support who just disconnected my call. Nobody was interested in the fault ref. I’m left with no option at this point.
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homesicksubterranean
(@homesicksubter1) reported
@virginmedia You lot are the absolute pits. I advise anyone thinking of getting an account with them to run a mile, then keep running. Unable to sort a simple error despite over a YEAR of complaints. Worst customer service I have ever experienced from any organisation, literally.
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Tim Pailthorpe
(@timpailthorpe) reported
@virginmedia Meaning that instead of just wanting to delay my installation by a month I want to just cancel and never have virgin services (or lack of) darken my door again.
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Chris 🎗🏴
(@chrisofscotland) reported
@virginmedia Less concerned at the weekend, however during the week when I work from, it becomes a major problem.