Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/07/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Hackney, Dagenham, City of London, Paddington, Enfield Town, Kensington, Merton, City of Westminster, Greater London, Poplar, Hampstead, Harringay and Barnet.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • chrissmithvivi Chris Smith (@chrissmithvivi) reported from Merton, England

    @virginmedia Yeh... Mine is still down

  • aubreydav1s Aubrey Davis (@aubreydav1s) reported from Ilford, England

    Season’s greetings to @virginmedia Broadband unusable for over a week now. The ETA to fix is 2nd Jan, when whoever’s job it is to fix my issue comes back from their break. I especially enjoyed the staff who refused to put me through to a manager even though I asked 4 times

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @harryhpalmer @virginmedia @IggyPop We’re watching through iPlayer and casting onto TV. Pain when it buffers though. @virginmedia better get their act together tomorrow as it says on the website we’ve had service since 5pm today and nothing is working.

  • planesimpletra1 PlaneSimple (@planesimpletra1) reported from Richmond, England

    Still no TV, phone or internet in TW11 since Thursday morning. Their website is showing no known issues in the area! What an incompetent and disgraceful company @virginmedia

  • tigerbeanmedia Sarah McKenna-Ayres (@tigerbeanmedia) reported from Richmond, England

    Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house! #nightmare

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @daveberry_tweet @absoluteradio @leonagraham sorry! never going to #letitgo with @virginmedia no Wi-fi since 9am last Thursday until 6am this morning. Very unhappy #SWLondon

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    @virginmedia Thanks but from what I read on social media yesterday, we were not the only ones using Virgin Media having problems and sure we do not all live in Welling! Will see what happens next time we try to watch #EFL footie on the red button. But thanks for the acknowledgement

  • RussShaw1 Russ Shaw (@RussShaw1) reported from Hammersmith, England

    @GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!

  • stephnimmo Was this in the plan 🦋 (@stephnimmo) reported from Merton, England

    We have internet, thank you to the engineers who fixes it but @virginmedia need to take a long hard look at how they managed this, poor poor communication , o-one monitoring SM over the weekend, a classic lesson in failing in crisis management and customer care

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    Watching @MillwallFC on the #skyredbutton bia #virginmedia is like watching a quickstep on #StrictlyComeDancing . Slow, slow, quick quick, slow. Sound off now. Not sure how much more of this I can take

  • 1troggy_FFC Rob Trog (@1troggy_FFC) reported from Richmond, England

    @JockItch96 @virginmedia Don’t know how many times I’ve told you mate, the worst company in the world. When I cancelled them they carried on trying to take money then put a black mark on my credit file for non payment. Wouldn’t use them if they were the only choice!! Go Sky!!

  • sladey66 It’s only curly at the front ✋🏻 (@sladey66) reported from Camberwell, England

    @virginmedia Yes. Someone from our street reports a broken box at least once every three months

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough

  • GavinJPoole Gavin Poole (@GavinJPoole) reported from Merton, England

    @virginmedia Ok, thanks, we had service this am but when the portal@shows three greens and a good device it should be updated to at least amber.

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    @MillwallDolbs2 @virginmedia @SkyFootball Agreed. It was absokutely awful. I ended up turning the sound off but the stuttering picture made me feel queezy. Not happy

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas

  • fitzy45 Bev Fitzsimons (@fitzy45) reported from Merton, England

    After 4 days without broadband, TV and phone what is particularly vexing is the ‘no known problems’ message on the @virginmedia website. The communications about what has been going on has been shocking

  • tigerbeanmedia Sarah McKenna-Ayres (@tigerbeanmedia) reported from Richmond, England

    Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house for days!😂😂#nightmare #firstworldproblems

  • davidgberry David Berry (@davidgberry) reported from Bexleyheath, England

    Round my parents, @virginmedia - sky red button not working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • electester Dave (@electester) reported

    @virginmedia Virgin media broadband my sweet ***. My internet has been down for two weeks now and you've done nothing about it.

  • electester Dave (@electester) reported

    @anncorbin3 @virginmedia Their service is crap as is their broadband, mines been down for two weeks.

  • daisybee2009 Bear (@daisybee2009) reported

    @virginmedia tried ringing you about my problem but can't even use the phone service to complain.....typical!! It better be fixed at 12pm, as the prerecorded message is saying. I would like to refunded the hours I could not use my broadband and TV off my next bill.

  • DattaniPriya Priya Dattani (@DattaniPriya) reported

    @virginmedia By far the most appalling customer service! Cannot help over the phone to resolve an issue, get asked to email instead. Raise a complaint & the response is to call customer service! Seriously?! #virginmedia #poorcustomerservice

  • Umbreon76 Sean (@Umbreon76) reported

    @virginmedia what's going with the WiFi rn , It's been down for 3 hours now fix yo **** rq

  • soreen_b Soreen (@soreen_b) reported

    @MitchH90 @virginmedia Damn thats absolutely terrifying

  • electester Dave (@electester) reported

    @conyersjoe1992 @virginmedia Same here, crap service and crap so called support

  • ryandaniel79 Ryan Milner #teamLH 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@ryandaniel79) reported

    @virginmedia Yes, and it says its fine but it isn't. I know there are other people with the same issue in this area. Please sort it. I'm losing my patience

  • MarjanMartin M_Martin (@MarjanMartin) reported

    @virginmedia Hi There, I have issues with the Wi-Fi connection for a long time now. Its been over 9days without good service! I got told that this issue is causing problems for many users and it will be fixed on the 15/11/2022 however nothing changed.

  • villabird1970 Joanne Walker (@villabird1970) reported

    @virginmedia what is going on in B14 4TG? Loss of service for 3 hours this afternoon & it’s gone again now. When I phone you the text updates you say are sent don’t arrive and you hang up without allowing me to speak. What’s going on?