Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/24/2025 14:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, London, Hackney, Ilford, Bexleyheath, Southwark, Harringay, City of Westminster, Waltham Forest, Newham, City of London, Hounslow, Southall and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • xiaqua_shiyeon LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

  • IstvanOFatyol Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Barnet, England

    @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • mobiusb2 Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

  • gendal Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • TimHole Tim Hole (@TimHole) reported from Kingston upon Thames, England

    @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

  • TimHole Tim Hole (@TimHole) reported from West Molesey, England

    @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

  • guyrleech Guy Leech (@guyrleech) reported from Camden Town, England

    @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Done that, and still doesn't work

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • niawynthomas Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • markrhorney Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JuliaRu03046543 Julia Russell (@JuliaRu03046543) reported

    @virginmedia Surprise surprise it’s down again, this is an abs joke, it’s never right and always excuses, tell you what don’t take monies from people u til it’s consistently on, it’s certainly not recently

  • Emma_Swinton Emma Swinton (@Emma_Swinton) reported

    @virginmedia I’ve been pretty clear in tweets. I’ve already repeated myself on multiple occasions & spoken to numerous people I don’t need to keep rehashing the start of this. Service appalling & fault team confirmed last night that I’ve basically been lied to up to now. Day 18 no service

  • Glasto_Andy Andy (@Glasto_Andy) reported

    @virginmedia It's 1 hour and half so far......ridiculous! And now the call centres close so I can't cancel #terribleservice

  • RianaMckeith Riana McKeith (@RianaMckeith) reported

    @virginmedia No I was aware of the status page, I wanted more information about the outage. It just said ‘there are known issues’ but no more details. Since there was no timeline or information on the status page we on help we tried phoning your help desk & getting in touch with chat

  • suzisnowflake10 Sue Collings (@suzisnowflake10) reported

    @virginmedia I kept having drop out so lady at Virgin suggested pod, she sent it & my bill went up by £8 a month, I wasn’t told about the Xtra charge. I am so disappointed, I was with Sky with great service & only moved because a canvasser promised me a better deal

  • PaulhB74 Paul H B (@PaulhB74) reported

    @virginmedia The status page shows no errors on my area I sent you the picture of my hub page because the loss of signal is obviously the problem

  • robthefoodie The Write Taste (@robthefoodie) reported

    @virginmedia I phoned VM and they were unable to confirm any compensation. I'm not sure anyone at VM understands, yet it's such a simple query. How are you able to help further? If you understand the issue you can contact me Friday at 10am

  • SDCForeverMe SDC1 (@SDCForeverMe) reported

    @virginmedia Hows about this,in blue sky thinking.Why not pause investment knowing your customers can’t afford it. Shareholders want their money, customer don’t get wage increases and all their services, food, insurance,basics have gone up.staying in saves money so VM are scum for this raise

  • bhavsp11 Bhavesh Patel (@bhavsp11) reported

    @virginmedia your customer service is a joke. I gave my 30 days cancellation notice at end of Dec now being told services won't be disconnected untill end of feb, meaning I'm paying for a month of services I don't need!

  • RianaMckeith Riana McKeith (@RianaMckeith) reported

    @virginmedia But got no response there, was on live chat ‘being transferred to an agent’ for over 1 hour. Simple email with update on outage seems an appropriate customer support service