Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/26/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of London, City of Westminster, Croydon, Fulham, Paddington, Hounslow, Barnet, Ilford, Bexleyheath, Hackney, Harringay, Hampstead and Greater London.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • OfficialJW14 Jack Wiltshire (@OfficialJW14) reported from Eltham, England

    @virginmedia internet going down 5/6 times a day, calls and live chat completely shut down so there is 0 customer service options. I get you have to keep people safe but ******* people can operate a live chat from their house... actually guess thet can't if they have your Wifi...

  • Albereit Albert (@Albereit) reported from Walthamstow, England

    So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.

  • 1stcallosteos Vinod Mahtani (@1stcallosteos) reported from Enfield Lock, England

    @virginmedia Thank you. I didn’t know this service even existed. I will try them now.

  • bookless Faux pas queen (@bookless) reported from Enfield Lock, England

    @virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please

  • bookless Faux pas queen (@bookless) reported from Enfield Lock, England

    @riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.

  • FeliceDArco FeliceDk (@FeliceDArco) reported from Islington, England

    @virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP

  • rcheetham97 Ryan Cheetham (@rcheetham97) reported from Ilford, England

    @virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..

  • krishkataria Krish K Bikini (@krishkataria) reported from Wandsworth, England

    @virginmedia I have called, used the text messaage service, tried your forum and tried sending you messages here but NO RESPONSE. You have disconnected my internet for NO REASON! Please advise!!!

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.

  • Stephen_Barry STEPHEN BARRY - Magician (@Stephen_Barry) reported from Borehamwood, England

    @virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Eltham, England

    Think its absolutely appalling that we have to wait for @virginmedia to send an engineer to INSTALL A NEW ROUTER because ours is “broken!” For the guy to come and NOT install a router because supposedly it is the signal so he has added something to the back to regulate it

  • NancyLangani ɴᴀɴᴄʏ🇦🇫☬ (@NancyLangani) reported from Hounslow, England

    Feel sorry for those with virgin media. They’re ripping u off with shitty signal

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    Just if you needed one more reason for never again to buy from @virginmedia

  • lizwakeling1 Elizabeth Wakeling (@lizwakeling1) reported from Croydon, England

    @virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.

  • allcarpentry4u lee townsend (@allcarpentry4u) reported from Potters Bar, England

    Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving

  • krishkataria Krish K Bikini (@krishkataria) reported from Wandsworth, England

    @virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!

  • _240797 (@_240797) reported from Bromley, England

    @virginmedia you guys are absolutely appalling, i would like to cancel my contract please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _GinoJohnson Gino Johnson (@_GinoJohnson) reported

    @virginmedia Hello, we still have the same problems. No unfortunately no engineer was rebooked and while we tried to call back after 1 hour we were cut off.

  • davidwatson07 david watson (@davidwatson07) reported

    @MartinSLewis @virginmedia My daughter has Virgin internet in a rental property and has to move elsewhere to a property that Virgin can’t connect to. They are making her pay a £250 disconnection fee! This is ridiculous when it them who can not provide a service!!

  • cjgil93131 Chris Gilmore (@cjgil93131) reported

    @virginmedia it over an hour and a half to get through to you yesterday to cancel my deceased father's contract the call has cost me over £60 at 65p a minute shame on you

  • _GinoJohnson Gino Johnson (@_GinoJohnson) reported

    @virginmedia Yesterday 1200-1600, but when we questioned where he was we were told that he was never booked! That’s after a 1.5hour call on Saturday where I was promised he had booked him

  • JebusXI Jebus 🎸 (@JebusXI) reported

    @virginmedia Like I’ve said, I’ve spoken to you multiple times. Last time I spoke to you a representative said they’d “fix my internet my monitoring it for 48 hours”. How can I escalate this? I’ve tried.

  • Jaksims Jakob (@Jaksims) reported

    @SQRLTV @virginmedia The increase from £27 to £49, yes, but now they're claiming they've upgraded the network in my area and are bumping it up another £3.50 a month

  • Quozy2k Lee Quoroll (@Quozy2k) reported

    @vmbusinesshelp @vmbusiness Text service not responded within 15 hours.

  • infolakedistri1 info@lakedistrictcottages.net (@infolakedistri1) reported

    @virginmedia Everything is still down. When I check my status using you website, it says there are no problems, but when I phone it acknowledges there is a problem - why the discrepancy. I registered for text updates and I received 1 saying it will be remedied by 6 last night then nothing!

  • SQRLTV Squirrel (@SQRLTV) reported

    @Jaksims @virginmedia Was that a new customer deal which is now ending ?

  • _GinoJohnson Gino Johnson (@_GinoJohnson) reported

    @virginmedia I really don’t have another 2 hours to spend on the phone. The first person lied to us, the second was rude. You have been by far the best, can you not assist? In terms of going online we cannot access our account online, it has never worked.