Virgin Media Outage Report in Islington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hammersmith, Ilford, Southwark, Southall, Islington, Croydon, Twickenham, Enfield Town, Camden Town, Kensington, Hackney, Ealing and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
||
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
-
Jonathan Hodder
(@Hodds229) reported
from
Richmond, England
@virginmedia broadband continues to be an issue. The boosters you’ve sent haven’t made a difference. Please advise.
-
Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia And by the way even the guy on the chat told me he agreed with me and that there was clearly no information on how to cancel on your actual how to cancel page on the website. Which I believe is against Ofcom regulations
-
Right Beer Right Now
(@sparkymcgrath70) reported
from
Bromley, England
@virginmedia Internet has been patchy for the last few weeks to say the least but recently almost non existent. Called help desk and followed automated advice, reset router etc a number of times but no joy. This makes it almost impossible to home school my kids. Please advise!
-
Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia spoke to someone yesterday about my poor service and box keep freezing. 45 painful minutes, got told for some reason someone would call me back in 2-4 hours. Not received a call, that was 28 hours ago.
-
Ayako
(@Ashirane) reported
from
Camden Town, England
@virginmedia it’s been three days we’re experiencing broadband and TV service. People are working remotely and heavily rely on the virtual communications!!!
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
-
Right Beer Right Now
(@sparkymcgrath70) reported
from
Bromley, England
@virginmedia really need some help here. Internet has been patchy for the last few weeks to say the least but the past few days has been almost non existent. Called helpline followed advise, reset router etc, no joy! Making home schooling for my kids impossible, please help!
-
🏳️🌈 Barnaby and Chris🌍
(@AmbroseBarnaby) reported
from
Richmond, England
Typical No Virgin Media again but I know it’s not just me as thousands of people on here seem to have same issues typical.
-
Rashid Shabbir
(@rashidshabbir90) reported
from
East Ham, England
@virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶
-
Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
Service 4 @virginmedia customers is in total meltdown have had 4 significant service failures of service since #Lockdown trying to call to cancel my service but they just put me in a loop. Happy to case study on how poor #VirginMedia for any journalist followers please DM me
-
BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia Sporadic outages and having to factory reset the hub3 when it throws a wobbler the intel chipset inside is **** your network is **** and to make it worse your customer service is **** yet you’ll never admit it you need to get a new hub4 sharpish 😡😡
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia My broadband not working properly
-
Housepanda
(@bambooped) reported
from
Lambeth, England
@washu @virginmedia If you call them up on the phone and hold for 2 hours and politely explain (multiple times) why you're annoyed, then they will refund it Source: have been VM customer in the past
-
Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia I understand that they are salespeople and they have an obligation to try to upsell me I had to tell him eight times that all I wanted to do was cancel my account and he would not listen to me. It is outrageous
-
Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@chrisjrob @virginmedia I really took great exception to wasting my time with the guy on the phone who would not go ahead and cancel and kept blatantly ignoring me when I told him I wasn’t giving him any information about my movements or reasons for cancelling
-
Stephen John Davis
(@_StephenJDavis) reported
from
Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
-
Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK
-
filip greenwich
(@GreenwichMyTime) reported
from
Camden Town, England
@virginmedia service is down... again...
-
Saba
(@saba_shaukat) reported
from
Richmond, England
@virginmedia There must have been an issue when the service cut out so many times today. I was not the only one who complained from Twickenham
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
ashleigh ucar ✨
(@ashleighucar) reported
@virginmedia how is anyone supposed to be able to get in touch with you? I was on hold for 1 hr last week and then I was hung up on. I was on hold this morning for 40 mins and was hung up on. I was then on hold again for 20 mins and asked specifically for the rep not to hang up
-
Rhianna Angell
(@rhiannaangell98) reported
@virginmedia I understand that completely however 3 days is excessive. I’ve now written a letter to you as I don’t have the time to chase the issue.
-
🌈 Hopj 🌈
(@hop_87) reported
@virginmedia Just wondering if the service is down in Swansea? As there is no signal on the TV
-
tony thomson
(@tonyt2707) reported
@virginmedia I've been trying to get through on phone to cancel my contract last couple weeks but line is always too busy and your website won't allow to email. Can this be sorted ASAP?
-
Rich H Wand
(@Wandster) reported
@virginmedia Wired, and with one device connected, we are averaging 107 Mb download this morning. That is good. We typically get lower in the afternoon. We've also had continuous service for coming up to 6 hours - which is a massive improvement on the past 2-3 weeks. So today is a good day.
-
Pidgin💎
(@TheOpinionato14) reported
@virginmedia Potty they won't answer the phone or the online chat facility!! We're sorry all lines are busy, goodbye ( what a service)
-
ste dowling
(@ste_dowling) reported
@virginmedia Will I just end up on the phone for over an hour, wasting my time getting passed around or will somebody be able to help me? Can you not just send me the booster
-
Nicholas Duffin
(@NicholasDuffin) reported
First reported phone line fault to @virginmedia 5/12/20. Still not resolved. Folks...they say they'll pay £8 per day for complete outage. What chance they'll pay the £464 they owe so far? Or will their records mysteriously disappear?
-
Kharinak MMA
(@kharran) reported
@virginmedia after managing to pass security I'm not asked the right question department number 3. On this call for 1hour 40 mins still waiting #worstservice #whatajoke loyalty means nothing when u say u need to cancel, life happens people sell their houses!
-
Erin E
(@x_xErinx_x) reported
@virginmedia I haven't a clue who thr agent is as thr phone answers the agent doesn't speak then it hangs up! If I knew I'd be making formal complaints. All I want to do is cancel my contract as you've stated I can in my letter. Its just getting beyond a joke now.