Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 11/24/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Newham, Ilford, Hackney, Dagenham, Woodford Green, Bromley, City of London, Southwark, Harringay, Croydon, Wandsworth, City of Westminster and Chingford.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomNewham Internet

Community Discussion

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Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • NewDirections7 New Directions 🇬🇧🇱🇨 (@NewDirections7) reported from Ilford, England

    @virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Evening @virginmedia yes you are down again #virginmediadown

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.

  • bookless Faux pas queen (@bookless) reported from Enfield Lock, England

    @virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    FFS @virginmedia your broadband goes down faster than a ******! (Rugby or the other type) If I called everytime there was a failure I would never be off the ffffing phone!

  • lizwakeling1 Elizabeth Wakeling (@lizwakeling1) reported from Croydon, England

    @virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.

  • 1stcallosteos Vinod Mahtani (@1stcallosteos) reported from Enfield Lock, England

    @virginmedia Thank you. I didn’t know this service even existed. I will try them now.

  • Stephen_Barry STEPHEN BARRY - Magician (@Stephen_Barry) reported from Borehamwood, England

    @virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails

  • rcheetham97 Ryan Cheetham (@rcheetham97) reported from Ilford, England

    @virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Ola @virginmedia down again #virginmediadown

  • 20Lm2010 LM2010_20 (@20Lm2010) reported from Croydon, England

    @virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice

  • _240797 (@_240797) reported from Bromley, England

    @virginmedia you guys are absolutely appalling, i would like to cancel my contract please.

  • krishkataria Krish K Bikini (@krishkataria) reported from Wandsworth, England

    @virginmedia I have called, used the text messaage service, tried your forum and tried sending you messages here but NO RESPONSE. You have disconnected my internet for NO REASON! Please advise!!!

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    @virginmedia again you are down

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Hey @virginmedia down again, does @Ofcom monitor these continuous service failures. #virginmediadown

  • bookless Faux pas queen (@bookless) reported from Enfield Lock, England

    @riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.

  • FlitestarT flitestar-travel (@FlitestarT) reported from Hounslow, England

    @virginmedia I am now convinced that. You must be the worst internet provider I have come across and heard about , your reputation proceeds you , you are about as much use as a chocolate tea pot , you take the public’s money promise the earth and when you have the money you f..k

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬

  • krishkataria Krish K Bikini (@krishkataria) reported from Wandsworth, England

    @virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lawson24k Jayson (@lawson24k) reported

    @virginmedia Been having issues for weeks have had parts replace and still getting the same issue wouldn't mind so much but it's everyday that it's happing so inconsistent with the speeds I'm getting

  • 610ash ash the dash (@610ash) reported

    @virginmedia The original call center had no idea went through the same process three times telling me WiFi was working fine ,even though router showing red and no speed reading , router the problem could not organise a replacement

  • ian_muirhead Ian Muirhead FRAS (@ian_muirhead) reported

    Hey @virginmedia, why is your customer service so poor. No way to resolve my issue in your website. Circular links. No answers on chat. 50 minutes and counting on the phone waiting to answer. Utterly atrocious service at the best of times and don't be blaming the pandemic.

  • moKsEsRyAcMoIw Kerami Roberts (@moKsEsRyAcMoIw) reported

    @virginmedia So can you see, even now (2 hours later) I'm doing this on mobile Internet as no WiFi... Even though its saying no problems. 😔

  • lawson24k Jayson (@lawson24k) reported

    @virginmedia Been having issues for weeks have had parts replace and still getting the same issue wouldn't mind so much but it's everyday that it's happing so inconsistent with the speeds I'm getting

  • sam99283880 sam (@sam99283880) reported

    @virginmedia Done that too on several occasions after hanging for an hour plus each time I had to hang up and get on with my life!

  • zwavoo Steve Hills (@zwavoo) reported

    Utterly fuming at @virginmedia - advised I would wait on phone for an hour, which i dutifully did, then “beep beep beep” cut me off. Harder to cancel with them than gym membership!

  • Bridge_Ireland David O' Keeffe (@Bridge_Ireland) reported

    @paulcolgan Sounds like @virginmedia customer service 😷

  • mrhubert17 Mary (@mrhubert17) reported

    does virgin media have a live chat for customers i want to change my broadband package and cant get any support by phone constantly engaged 150 and 0345 number

  • PrincessSiobhan Missy G (@PrincessSiobhan) reported

    @MhairiMcLaugh @virginmedia I swear it’s exhausting. Every year I have to spend an hour or more on the phone trying to cut down all my services cos they’ve put the price up AGAIN to something I can’t afford. Every year!