Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/05/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Harrow, Tower Hamlets, Hackney, Islington, City of Westminster, Hammersmith, Camden Town, Southwark, Croydon, Ilford, Newham, Wembley, Orpington and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHarrow Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)

  • BellaBtweets Ella Darlington (@BellaBtweets) reported from Croydon, England

    @virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.

  • booshtukka Antony Kennedy (@booshtukka) reported from Epping, England

    @RWoody1995 @SirWalterSmith9 @virginmedia Yes, that is why. Exactly. But I’d still like better customer service.

  • EmmaAintQuick Emma Quick (@EmmaAintQuick) reported from Wandsworth, England

    @AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!

  • CPH83 Christian Hose (@CPH83) reported from Wandsworth, England

    @virginmedia you say the issue has been fixed when clearly it hasn’t because lots of customers are still having connectivity problems. Far from ideal as I can’t connect to client video calls :-(

  • kourcper Kacper 🧅 (@kourcper) reported from Tottenham, England

    virgin media fix your ******* wifi

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia this intermittent problem has been going on for a few weeks in Chingford. Fed up with it.

  • rbcurly ruth bankover (@rbcurly) reported from Borehamwood, England

    The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!

  • frankandreas3 Frank Andreas (@frankandreas3) reported from West Molesey, England

    @virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Bushey Heath, England

    @virginmedia Fix it dear Henry dear Henry fix it ... there’s a hole in my....

  • dudleyandcoltd Dudley & Co Roofing Ltd (@dudleyandcoltd) reported from Barnet, England

    Any elses Virgin down 👎🏻 #virginmedia

  • booshtukka Antony Kennedy (@booshtukka) reported from Epping, England

    @NeilCastle @benno86222551 @SteinerJar @virginmedia I feel like that’s what my post was. Bear in mind, this is not new. I’ve sent this feedback over and over, and the response is always to give me a ton of work and testing to do, and then the problem resolves itself and they take no responsibility.

  • BANNERWORX BANNERWORX (@BANNERWORX) reported from Croydon, England

    @virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩

  • lifesmarrow Simon Bostic (@lifesmarrow) reported from Lambeth, England

    @virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown

  • thereshegoes17 thereshegoes (@thereshegoes17) reported from Merton, England

    @virginmedia There still seems to be a problem with internet dropping out

  • TheCapeDoctor Doc (@TheCapeDoctor) reported from Barnet, England

    @virginmedia Mine still not working. Keeps dropping out. Lost internet 3 minutes ago during a work conference call. Really not acceptable.

  • PeugeotRepairs peugeotrepairs (@PeugeotRepairs) reported from Enfield Lock, England

    @virginmedia No we can't just for updates because your site is down too

  • booshtukka Antony Kennedy (@booshtukka) reported from Epping, England

    @harryhpalmer @RWoody1995 @SirWalterSmith9 @virginmedia Their approach of not telling anyone when things are broken, and that in fact the service status page always shows everything is fine. Or telling us afterwards when it’s fixed. Or in any way owning their failures in service.

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    Ha! @virginmedia reminding us to #StayConnected when it's internet service has been dropping out all night.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Iiru IiMa (@Iiru) reported

    @SkyHelpTeam Hi. We have had some very bad customer service from Virgin Media and are considering changing to Sky. The issue is, we are moving abroad in autumn and don't need a 18-month contract. Do you offer shorter contracts? Thank you.

  • Malex181 Alex Stevenson (@Malex181) reported

    @virginmedia when are you going to fix my service? It's been down since lunchtime today!!! I have no tv or internet and my kids are going mad. And then you have the cheek to put my bill up, not good enough virgin.

  • agirlcalledba agirlcalledba (@agirlcalledba) reported

    .@virginmedia you win for the worst customer service ever. 2.5 hours on the phone and 5 departments to try and cancel our contract.... almost at the finish line and told no we still weren’t in the right place. We don’t want to renew our contract how on earth do we tell you that?

  • EmelCaliskan73 Emel Caliskan (@EmelCaliskan73) reported

    @virginmedia Yes, I have done all required checks and reset the hub numerous times and still experiencing issues around our home it’s frustrating to work and connect with online schooling. How else can you help?

  • IbanezXxx ibanez-XXX (@IbanezXxx) reported

    @SophieEB @virginmedia Eek - the worst company I’ve ever dealt with - bar none!!!! Would never ever use again for anything. 👐

  • donkeypunch1510 NE15 (@donkeypunch1510) reported

    @virginmedia customer support is absolutely awful. Only interested in taking your money!

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    Not sure how I get turned down for an awesome @virginmedia mobile/iPad bundle offer due to not meeting the criteria when I got approved for A- buying a house B- Virgin Media big bundle for tv, broadband & phone ... And my credit score is only 20 points off the maximum score...

  • Gavinio1 Gavin Ellis (@Gavinio1) reported

    @virginmedia Please help me

  • Gavinio1 Gavin Ellis (@Gavinio1) reported

    @virginmedia Please help me

  • wineandcoast Janette (@wineandcoast) reported

    I see so many disgruntled Virginmedia customers lately @SophieEB and @LozzaFox and many others I wonder how they survive i suppose it’s the speed vs customer service that wins. I’m with #BT now & the service is great but my speed is less than VM on paper not that I’ve noticed!