Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Croydon, London, Hammersmith, Bromley, Islington, Poplar, Muswell Hill, Barnet, Hounslow, Harringay, Orpington, Chingford, Paddington and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Bromley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Andrew Kemp
(@andrew_kemp) reported
from
Paddington, England
@NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia holding on so long to talk to customer services that my home phone is out of charge! No wonder I want to leave them. Would not recommend at all.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please fix @virginmedia in NW3 get pixelation on channels like C4 ...
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I want to cancel my broadband. I cannot contact you. I've been kept waiting so long my phone is out of charge. The password you sent me is not accepted. You are the most incompetent company I've dealt with in years.
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79
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BCL27 Design
(@bycandlelight27) reported
from
Islington, England
@virginmedia And yet after 2 days it's still not working.
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
@TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣
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Katie Bolton
(@katie_b72) reported
from
Islington, England
@virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!
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Jack
(@jackwenman) reported
from
Ealing, England
@virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia finally managed to leave you. Time to celebrate! Useless service. No concept of customer service. Even asked me if it was about price because youy could do something about that.
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Deirdre Gollogly
(@GolloglyDeirdre) reported
from
Barnes, England
@browndogbarnes Always had Virgin Media with no problems
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I'll just cancel my direct debit
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia Got through after 45 mins wait. I pay a fortune for this and your customer support is not fit for purpose. I'm off.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia I suggest you improve your so called customer service by getting shut of it and starting again
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Chelsea Dog Walker
(@ChelseaDogWalk) reported
from
Kensington, England
@virginmedia not working again
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Another day, another business-damaging fault from @vmbusiness. You are not providing me with a service guys, this is unacceptable. Someone needs to jump on this. I would consider going to another provider, even taking a speed reduction, for the sake of consistency
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia you really don't understand the concept of customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Zoe Birtle
(@ZoeBirtle) reported
@virginmedia Hi, is there a problem with broadband in Southampton? I thought my hub was broken, but my neighbours are affected too.
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Mark Casey (Sir)
(@issangels) reported
@virginmedia issues in G83 area hub 5 showing T6 errors. Can you check if 5 is rebooting remotely pls
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emma woodcock
(@Green_Yogi) reported
@virginmedia No I spent 1-hour on the phone trying to resolve an issue that has taken 3-months to deal with, after 3 different managers were said to call back and didn't - I certainly didn't want to go back through the pain of starting again.
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Hannah Jeffrey
(@HannahRose1401) reported
@virginmedia So when will it be fixed? I'm paying for a service that isn't being delivered and I need the Internet to work.
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samrur
(@samroormv) reported
@virginmedia Only to be informed that my installation postponed a month further. I am cancelling my order now. Thank you for the awful service @virginmedia
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stee penni
(@stee_pen1993) reported
@virginmedia Would appreciate a time of when it will be fixed? Not your fault at all but its just a bit **** how we pay and this happens and all we get is sorry we are on it but otherway round you would straight cut us off.
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It’s the hope i can’t take
(@ronniesmithy) reported
When you get “unprecedented demand” or “unusually high call volumes” every hour of every day, can I suggest that there is nothing unprecedented or unusual. That is the new normal and perhaps improving customer service is what is needed. @virginmedia #CustomerServiceFail
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Yvonne Lawrence
(@Vonnie1977) reported
@virginmedia I’m trying to purchase a new phone but I don’t seem to be getting anywhere. Can someone help? 🙏🏻
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It’s the hope i can’t take
(@ronniesmithy) reported
@virginmedia Problems with package. Have had 3 calls and 8 webchats and it is getting worse.
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DianeLewis 6039💙.
(@dianelewis6039) reported
@virginmedia 33 days without a service for my 87 year old Mother. No engineer again today. False promises of a call by 15.30. Yet she still paying. You should be ashamed of yourself.