Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N5 and N19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 02/13/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Dagenham, London, Southwark, Hackney, Ilford, City of London, City of Westminster, Paddington, Islington, Camden Town, Wembley, Enfield Town, Croydon, Newham and Richmond.

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City Problem Type Report Time
United KingdomDagenham TV
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • TimHole Tim Hole (@TimHole) reported from Kingston upon Thames, England

    @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

  • markrhorney Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • IstvanOFatyol Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

  • guyrleech Guy Leech (@guyrleech) reported from Camden Town, England

    @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Done that, and still doesn't work

  • mobiusb2 Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

  • niawynthomas Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Barnet, England

    @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

  • TimHole Tim Hole (@TimHole) reported from West Molesey, England

    @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

  • xiaqua_shiyeon LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • st_eppel David Grunwald (@st_eppel) reported

    @virginmedia No. Seems to have come back up but experience says it never stops just once.

  • francesobrienfo Frances O'Brien (@francesobrienfo) reported

    @virginmedia faster connections my rear end. Nothing but problems with you ! Camden now???

  • fionaalcampbell Fiona Campbell Hicks (@fionaalcampbell) reported

    @virginmedia your wifi on the underground is very poor. Could you not get rid of the signin page? By the time one has signed in the tube is moving off again. It’s too slow.

  • helloiang Ian Grant (@helloiang) reported

    @virginmedia As we had to relocate due to our place being flooded - we tried to transfer our service to the new place but Virgin didn't have a network connection there. Rich told us it was our choice to move there (despite being flooded out) and were liable for the cancellation fee.

  • PokoArts PokoArts (@PokoArts) reported

    never use @virginmedia cable, get disconnected every so often, it will be very frustrating if you are in the middle of a game or even a trade when that happens. Just spend a little more to go for a more reliable provider

  • billybobjim2469 Billy Bob (@billybobjim2469) reported

    @virginmedia @Virgin #virginmediadown #virginmedia this past month and a half, the internet has been terrible. Im from London and this crap isnt acceptable, I constantly lag on my calls on; skype, WhatsApp and discord. You need to fix this, even all my gaming has lag. Please!

  • SCantello Sally Cantello (@SCantello) reported

    @virginmedia How do I raise a complaint without spending yet more hours on the phone? I’ve been trying to sort the problems but still don’t have a resolution. People promise to sort it but then never come back to you. It gets more and more Byzantine every day…

  • Rina_M2020 Rina M (@Rina_M2020) reported

    @virginmedia again my service is out! No wifi no connection. @virginhelp

  • Diragoni James R. Payne (@Diragoni) reported

    Nothing better than paying for Internet and it not ******* working. Virgin Media, sort your **** out!

  • 1stosteopathy Bradley Crichton (@1stosteopathy) reported

    @virginmedia The call concerned ordering a second WiFi pod. I have had to speak to 9 people over 2 days (3+hrs) to get my WiFi to work in my house. But I would like someone to look into the lack of customer service. Its enough to make me leave