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Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Islington come from postal codes N7 , N5 , N19 and EC1V .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Wembley, Poplar, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Ilford, Southwark, Kingston upon Thames, Westminster Abbey, and Brent.

CityProblem TypeReport Time
Hammersmith Internet 11 minutes ago
London Internet 1 hour ago
London Internet 2 hours ago
Wembley Internet 5 hours ago
London Internet 5 hours ago
Poplar Internet 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • cjcunners
    Carol Cunliffe (@cjcunners) reported from Bromley, England

    @virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported from Croydon, England

    @virginmedia Please do......Please.. no email reply from CEO yet. Refund? I've lost money due to Virgin's recent appalling service

  • t3xuga
    𝒯𝑒𝓍𝓊𝑔𝒶 (@t3xuga) reported from London, England

    @virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?

  • tony1945
    Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

  • dmxcrew
    dmxcrew (@dmxcrew) reported from Islington, England

    @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

  • ConMarbleHalls
    Con (@ConMarbleHalls) reported from Merton, England

    Trying to leave @virginmedia and I’ve been on hold for over a hour just to speak to someone. There trick is leave you waiting then hope you hang up and leave it. Scum

  • Mark_Sapsford
    Mark Sapsford (@Mark_Sapsford) reported from Chigwell, England

    @virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise

  • dizzleeducation
    David Carpenter (@dizzleeducation) reported from Bexleyheath, England

    @GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜

  • cjcunners
    Carol Cunliffe (@cjcunners) reported from Bromley, England

    What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia

  • ImaginaryCard
    MoMo (@ImaginaryCard) reported from Hammersmith, England

    The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

  • JeremyNaylorTV
    Jeremy Naylor (@JeremyNaylorTV) reported from Enfield Lock, England

    Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice

  • laurenbubs51
    Lauren Payne (@laurenbubs51) reported from Bromley, England

    @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.

  • LGuard123
    S Dyett Gicquel (@LGuard123) reported from Hackney, England

    @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

  • BaldockPatricia
    Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money

  • chloehester
    Chloe (@chloehester) reported from Islington, England

    @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

  • kathrynahedrick
    Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia is there an estimated fix time for E18, please?

  • mal_kaur
    Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia But the service page is saying there isn’t an issue - so how does that help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Coop8640
    Aaron Cooper (@Coop8640) reported

    @virginmedia Improved but over the last 3 weeks there’s been a ridiculous level of problems

  • humour_and
    TechAndHumour (@humour_and) reported

    @monazamguitar @virginmedia No issues here. Virgins been great. 4 gamers in the house, no slow down. Nothing.

  • bengaytten
    Ben G (@bengaytten) reported

    @RichardGrahamUK @CityFibre have cut through our Virgin Media cable when installing new fibre optics (they've also made a mess of the pavements in Tuffley but that's a separate issue). Will @GlosCC pay for a new driveway after reinstalling our service? Or will you make them pay?

  • Dave_Hutch80
    David Hutchinson (@Dave_Hutch80) reported

    @virginmedia There is a fault. 3 days without service. I know there is a fault. I want to know what is going on and its impossible to get in touch with you on the phone.

  • Chris_keane46
    Chris (@Chris_keane46) reported

    @virginmedia Two days of no internet and I'm working from home, well I was. 4th outage In 5 or 6 weeks. Completely useless. GO ELSEWHERE

  • HiromKate
    Kate Hirom (@HiromKate) reported

    @bungaorbust @virginmedia Came out of Virgin a few months ago and should have done it sooner. Terrible connectivity for a year and gradually got worse. All through lockdown unable to access any streaming service. Still getting their messages about outages even though I’m with EE and a fire stick. Cheaper

  • jlebars
    JLB (@jlebars) reported

    @virginmedia 2 days we’ve been out. You might be able to send fucknuts to space but you can’t provide wifi. Get that mulletted **** to stop wanking billions away so he can float in a plane and spend it on a: a broadband service that works and b: some customer service.

  • monazamguitar
    Mo Nazam (@monazamguitar) reported

    @SpottedBargains It's also official - .@virginmedia are less than useless. It's 12.30am and my broadband is hardly working. Stop scamming us Virgin Media! Your service doesn't work and it's overpriced. Give me my money back! #FasterCloser #worser

  • PriyaJV1
    Priya JV (@PriyaJV1) reported

    @virginmedia How about ask your colleague John who promised management would get back with a resolution erm 4 weeks ago. I am writing to trading standards and i will be taking the free BROKEN gift (TV) to the dump by the end of next week should VM fail to respond!

  • Ed6114
    Ed61 (@Ed6114) reported

    @virginmedia Nope, and never is