Virgin Media outages and service status in Islington, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of London, City of Westminster, Islington, and Camden Town.

City	Problem Type	Report Time
Hackney	Internet	38 minutes ago
London	Total Blackout	58 minutes ago
London	Internet	3 hours ago
London	Internet	3 hours ago
London	Wi-fi	12 hours ago
London	E-mail	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Paul Lewis (@paulstevenlewis) reported 2 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Michael James Weaver (@Weaverfooty14) reported 9 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Tomasz Rykała (@tomaszrykala) reported 10 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Annie Caird 🌻 (@AnnieCaird) reported 10 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 12 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Roger Highfield (@RogerHighfield) reported 17 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Marian Martin (@marianmartinart) reported 19 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  Lloyd Child (@islingtonlloyd) reported 26 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 27 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Francisco Soler (Jr) (@jrseloto) reported 36 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Lucy Hunte (@HunteLucy) reported 37 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 38 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  Helen Reihill (@BBLn15) reported 40 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Brenda (@joybrenda) reported 41 minutes ago from London, England

  @virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of

• 
  Emma Churcher-Holt (@emmalouchu) reported 42 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  Brenda (@joybrenda) reported 43 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  Jeff Salmon (@JeffSalmon) reported 43 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 50 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Jason Starman QBE 💙 (@starmanuk) reported 52 minutes ago from London, England

  @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 53 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john rowan (@jokewapo) reported 6 minutes ago

  @2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.

• 
  rhi (@travichughes) reported 6 minutes ago

  @j_ball13 @virginmedia when my mum died she was the primary account holder of our t3sc0 mobile family plan. instead of letting us switch our dad to the named person on the account, they cut our contracts off and left us with no working signal at all. absolute rubbish, i think they even put a block on

• 
  Caz (@Ca33ieKins) reported 9 minutes ago

  @virginmedia Horrendous service! Complete outage all day today. TQ area. No apology. Just the usual standard dialogue. Not acceptable.

• 
  Dave Wright (@DavidPaintdw) reported 10 minutes ago

  @virginmedia haven’t you just been fined for making it hard to cancel. It’s nearly impossible day 2 still no reply

• 
  Alan Roberts (@AlanRob68902430) reported 12 minutes ago

  @virginmedia what the actual **** do you think your doing texting me at 8 am on a Sunday morning then ringing me at 9 am? My contract is over I've repeatedly asked you to come and collect your router as I'm recovering from a heart attack, the account is 74724920 it. Clearly states my name is Alan Roberts yes I'm the fkin account. Holder, YOU DO NOT REPLY TO YOUR OWN MESSAGES , I will be contacting @Offcom tomorrow when its not so ANTISOCIAL.

• 
  Mark Oram (@markoram1) reported 13 minutes ago

  And goes on more broken promises of a call to resolve , if you have the opportunity leave @virginmedia as soon as you possibly can .

• 
  Wozza (@sworrall36628) reported 13 minutes ago

  @virginmedia why is it that I have contacted you 3 times to swap out 2 my wired mini boxes to replace with 2 streaming boxes and I am still yet to receive an email confirming the change! Poor that I spent over 40 mins on chat last week (3rd time) rubbish CX!

• 
  Stephen Old #FBPE (@StephenOld) reported 16 minutes ago

  @thenorth4theeu @virginmedia Who id you change to? I have had enough of Virgin. My internet works but the landline has not worked for months. It is impossible to get help from them.

• 
  Angela (@AngstAHD) reported 18 minutes ago

  .@virginmedia how are we supposed to get help/customer service? Phonelines are unanswered, the online chat goes around in circles and then stops communicating, the Whatsapp service doesn't work. Woeful today.

• 
  Wingssherpa (@WingsSherpa) reported 19 minutes ago

  @VirginMedia_TV Shouldn’t it be ‘heavy entertainment’? I’ll look forward to that on Virgin Media Player. Actually, no I won’t because it never puts anything on there for UK viewers.