Virgin Media Outage Report in Islington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N5, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Stanmore, Borehamwood, Wembley, Paddington, Hackney, Ilford, Camden Town, Hammersmith, Croydon, Poplar, City of London, Greenford, Harringay and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Stanmore |
Internet | |
| Borehamwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Muloongo Muchelemba
(@muloongo) reported
from
Kensington, England
@virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.
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Andrew Wood
(@andrewlwood) reported
from
Hounslow, England
@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia This is the standard service received from you if you have a fault!
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia You choose NOW to bring down my services 😡😡😡😡
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AJ
(@appariciojunior) reported
from
East Ham, England
Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
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Dukè 🇩🇪🇱🇰
(@itsstheasianone) reported
from
Harrow Weald, England
anyone else’s virgin media down?
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Pilson-Wood
(@Daedalusx12) reported
@virginmedia It’s a massive complaint that has not one but two failed call backs. 2 people on 2!occasions have promised me call backs and neither of them happened. Need to speak today as I can’t be on the phone for 4.5 hours again today, I had to take a half day holiday to try and sort this
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Suzie 🚀🐕
(@Pro_Suzie) reported
Hey @virginmedia shall I take your lack of response as a “no”? Still no delivery, or any acknowledgement to say it is delayed. Would appreciate it if you could help me avoid a lengthily phone call.
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Philip Smith
(@SmudgerPhil) reported
@virginhelp @virginmedia Stiill waiting the follow up to technician visit in October. Loss of important channels so may as well cancel other than basic ones to save my money! Customer Service? Where?
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Kirsten Lawrence
(@jillaroo1977) reported
Absolutely disgusting customer service by @virginmedia ordered broadband over 2 weeks ago to stay in touch with loved ones. Setup pack keeps disappearing in the post. Numerous phone calls, hours on hold, being hung up on TWICE and dealing with the rudest & most inefficient staff.
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Michael Howcroft
(@mjhowcroft) reported
@virginmedia RA, it goes like this: 1. Wait an hour for someone to answer 2 they tell me they need to transfer me to another department 3. The line gets cut off This happened 3 times in January before we raised the complaint. 1/2
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Sanjeev Gupta
(@snajix) reported
@virginmedia Yup. Not an issue with service status. As your own engineer stated when he visited and worked on this, the line from the cab needs to be relaid
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PJ
(@peejay291) reported
@virginmedia Internet is down and struggling to find support apart from being told to turn it off and on again. Are you sure there's no issues currently?
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Katie 🐝🏳️🌈🇪🇺
(@katie_astrophe) reported
@virginmedia I renewed my contract in October, and mentioned it again then, they claimed they weren't doing anything for NHS staff *at all*, so I just renewed the package I was already on (because despite being terrible, you still offer the fastest speed to my address)
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Tim
(@xDronee) reported
@virginmedia I'll be joining as a new customer
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Sanjeev Gupta
(@snajix) reported
@virginmedia It’s not that I cannot get through, more that no one at CS is able to help. We need the line relaid urgently and a refund for lack of services (broadband and tv).