Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 11/25/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Waltham Forest, London, City of London, Croydon, Hammersmith, Newham, Hackney, Dagenham, Woodford Green, Bromley, Southwark, Harringay, Wandsworth and City of Westminster.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomWaltham Forest Internet
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomCroydon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • MadsRB21 Mads Banda (@MadsRB21) reported from Ealing, England

    @virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.

  • cordellcampbell Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia second time this week, an outage in W8. Get it together

  • beetle_bertie bertie beetle (@beetle_bertie) reported from Merton, England

    @virginmedia I get between 0.5 and 5MBPs rather the 100 quoted. I’m ready to leave unless you can arrange someone to fix it.

  • 54mum Anne morrison (@54mum) reported from Bexleyheath, England

    @virginmedia please forward me the UK telephone number for complaints. Too long to explain the awful service received. I have complained via email but the saga continues! No reply to latest email. Thank you

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.

  • Dr_Black Professor Sue Black OBE Keynote Speaker (@Dr_Black) reported from Kingston upon Thames, England

    @leemallon @virginmedia Have you got a hub2 or hub3? We had the former and service was dreadful, did lots of reading 🤪 and found that we could request a hub3 and now the service is so much better

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.

  • ClairePriestl8y Claire Priestley (@ClairePriestl8y) reported from Camberwell, England

    @virginmedia why oh why can I never speak to anyone or get the support I need?

  • lewisgenney lewis genney (@lewisgenney) reported from Kensington, England

    @vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice

  • RosamundIrwin Rosamund Irwin (@RosamundIrwin) reported from Camden Town, England

    @richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.

  • beetle_bertie bertie beetle (@beetle_bertie) reported from Merton, England

    @virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Barnet, England

    @virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @Ofcom we needed to open up a complaint about @virginmedia, how do we do this?

  • koshmiah Kosh (@koshmiah) reported from Camberwell, England

    @Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Camden Town, England

    @virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.

  • ruby__ema Ruby Atkin (@ruby__ema) reported from Hackney, England

    @TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Barnet, England

    @virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rebeccanich93 Rebecca Nicholson (@rebeccanich93) reported

    @virginmedia my broadband has been down since Tuesday morning and no updates as to when it will be fixed. Your wifi checker says there’s issues in your postcode and to check back but there’s been no updates. Can you advise when it will be back online for NE12 5XL.

  • darkkai3 Darkkai3 (@darkkai3) reported

    Hey, @virginmedia, it should not take me over FOUR HOURS to cancel my current agreement. I get your people need to upsell and try to retain my business, but I can only say "No, we've organised a new service, end my agreement please" in so many ways!

  • Dingle2k3 Richard Cowell (@Dingle2k3) reported

    @virginmedia @gavinh_yh Not permitted, or don't actually know what the issue is. I'm guessing its the latter.

  • Soton_teacher Mar (@Soton_teacher) reported

    @RodGray91183835 They wanted to put mine up by 27%... they're also forcing new contracts so they can increase prices every year. Cancel now while you can, that's what I did. Plenty of competition out there @virginmedia

  • adamdenton92 adam denton (@adamdenton92) reported

    @virginmedia DB whoever you are read my above tweets I’m not spending hours of my days waiting on hold to your poor customer service team close my account it shouldn’t be hard as you never completed the install.

  • Claire_Johnsonx Claire Johnson (@Claire_Johnsonx) reported

    @virginmedia No, we still have connection issues on the PC even though it’s connected with that cable

  • EmalieWalsh Emalie Walsh (@EmalieWalsh) reported

    @virginmedia wow talking to your customer service team on WhatsApp and they are lying about prices for new customers that are available to view on the website. And then threatened to put my bill up when I questioned it. Fantastic, @SkyUK how’s your customer service?

  • Soccerjudge Big judge joe (@Soccerjudge) reported

    @virginmedia No please answer the question I Want to take this further and register a complaint how do I do this?

  • busliboy John Scholefield 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@busliboy) reported

    @virginmedia customer service are a waste of time . Impossible to get them to understand my needs. They are a joke. Can't have a proper conversation with them.

  • Soccerjudge Big judge joe (@Soccerjudge) reported

    @virginmedia A week with out service Please third time send me complaint address