Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 11/17/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Camden Town, Kensington, City of Westminster, Southwark, Hammersmith, Hackney, Croydon, Ealing, Paddington, Dagenham, Wembley, City of London and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomEnfield Town Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomCamden Town Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia I never opted in so maybe you can do this for me

  • PeakeCondition Lisa (@PeakeCondition) reported from Wandsworth, England

    @virginmedia Every time I’ve called it’s been over an hour before I’ve given up. I just lose the will to live. Do you have an actual customer service that works? When I got through previously, they haven’t provided solutions. It’s a real let down in an otherwise decent offering.

  • tinalee5806 Tina Lee (@tinalee5806) reported from Hounslow, England

    @CliveR39 @virginmedia What caused this horrid thing to happen

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia are you aware that your network is down again? #virginmedia

  • Brad_Rudge Brad Rudge (@Brad_Rudge) reported from Croydon, England

    @virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    Anybody elses #virginmedia TV down?

  • PeakeCondition Lisa (@PeakeCondition) reported from Wandsworth, England

    @virginmedia It’s not letting me sign in. Can you check Wandsworth please?

  • joozuk Julie Compton (@joozuk) reported from Bromley, England

    @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

  • derekcburgess DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate

  • willrostron Will Rostron (@willrostron) reported from Merton, England

    @virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?

  • TerryF1010 Terry 🦇🦒🦁 (@TerryF1010) reported from Bexleyheath, England

    Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @virginmedia seriously. Its been 5 weeks now, have you still not fixed the issues?! Can you then deduct 5 weeks of bill payments for us. Jeez.

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    I understand you are having tv issues right now @virginmedia however I’ve also got no internet, is this a known issue? I can’t get through on your phone and cannot run any tests through your website either 😩

  • nualaburgess nuala burgess 💙 (@nualaburgess) reported from Hounslow, England

    @virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.

  • Smudg13_ Dom (@Smudg13_) reported from Merton, England

    @virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.

  • VanyRichardson Vanessa Di Renzo (@VanyRichardson) reported from Brentford, England

    Has anyone else got problems with @virginmedia ? Many channels are blank

  • LisaPursey Lisa Pursey 💙 (@LisaPursey) reported from Hackney, England

    @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia Nope as am disabled often with no access your service is awful

  • nualaburgess nuala burgess 💙 (@nualaburgess) reported from Hounslow, England

    @virginmedia And internet in W4? It's been down all evening and atrocious all week...what's going on?

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia I have never opted in so will check data protection to see if it’s even legal to communicate with me unwanted marketing garbage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieAndThePigs Katie (@KatieAndThePigs) reported

    .@virginmedia have taken a leaf out of the insurance industry’s book, by luring in new victims with much cheaper deals and massively hiking the price for existing customers. If I was a new Virgin customer, I’d be paying about £20 less a month for the exact same service I get now.

  • gwpics Gerry Walden (@gwpics) reported

    People complain about poor service from @virginmedia but I reported a telephone fault yesterday & an engineer called today, upgraded my system and cured the fault. Can’t complain at that! #goodservice #telephoneproblem

  • stevetw1 steve (@stevetw1) reported

    @virginmedia My email account is so slow , my wife’s works ok. Is my server still having problems?

  • bongomerkage Bongo Merkagè (@bongomerkage) reported

    @virginmedia Would help if it was an option when i inquired

  • clairecs1 Claire Coast-Smith (@clairecs1) reported

    @virginmedia emails keeps saying server timed out or unreachable. Same on ipad and laptop so guessing not me but you! exactly same problem as last week, trying to get into email server via Edge and Chrome - guessing prob is your end. Service status not showing problems.

  • sophie_dickings Sophie Dickings (@sophie_dickings) reported

    @virginmedia 4 hours to get through to you to cancel my service and I'm still on hold! There must be an easier way than being transferred from one department to another

  • elaquausauk El (@elaquausauk) reported

    @virginmedia Staff are clueless. Renewed my contract and was told new internet speed wd come into effect within 24 hrs. Nope! Called again and was told it wd start once new router arrived. Nope! Called again last wk and was told it’ll be sorted in 24 hrs. Called today to CANCEL. Useless.

  • mya876543 yamin (@mya876543) reported

    @virginmedia I spoke to someone today. They are offering me the same deal which they offered on Sat, which is more expensive than the deal they offered on Fri. After 25+ years of loyal service I have decided to cancel everytng with Virgin.

  • mrurbo_ian Ian Urbanowski (@mrurbo_ian) reported

    @virginmedia Before Xmas and using an iPhone. Read the poor reviews on the App Store so waited for the latest App upgrade but still no joy.

  • Lurky10 Leon davies (@Lurky10) reported

    @virginmedia You charge me £58 (soon to be £65) a month for broadband and yet can sell the same package to a new customer for £30 a month, £15 a month for six months. So I'm paying for new customers to have cheap broadband. There's too little competition when it comes to fibre.