Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Hackney, Dagenham, Beckenham, Chigwell, Bexleyheath, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
First morning back at work, and true to form #virginmedia have underlined their uselessness with no broadband in NW5. They want to increase prices, yet do not provide a decent service - how am I meant to #workfromhome ?
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Stephen Ball
(@stephendball) reported
from
Camberwell, England
@virginmedia @nikkijcar Answer me for god sake! Do you think maybe when your existing customers are using your “moving home” service they might be busy oh I don’t know... moving home? So don’t have time to wait around for your engineer 90 minutes after their appointment?
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Salma Kasmani
(@Skizzle80) reported
from
Enfield Lock, England
@virginmedia usually your customer service is quality, why has it taken an hour. YES AN HOUR for anyone to even register my call about having no #broadband wifi at home when there’s a #lockdown2021 Kindly respond.
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
No #Virginbroadband in #Edgware @InsideEdgware #HA8 anyone else having a problem? @virginmedia
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Glyn Shimell
(@Shims_g) reported
from
Bromley, England
@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @virginmedia So who’s going to fix this? they came to set up stuff for installation to the upstairs flat. I am so 🤬right now you have no idea. I have grading to do and I need my damn internet. I’m really not impressed
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Stephen Brian Lowe
(@StephenBLowe) reported
from
Kingston upon Thames, England
@virginmedia internet has gone incredibly slow over the past 24hrs around the Kingston area. Any reason why?
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Lourdes Marenco
(@lourdesmarenco) reported
from
Camberwell, England
@benchappers83 @virginmedia Unacceptable! Fight them, this can’t be right. They can’t do whatever they please. Change provider if your rights as customer are not respected.
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia your engineers just left, created a problem, they weren’t even working on my property and just left. I can’t phone you because that’s not connecting? There’s no cable and no internet and I’m in the middle of my Classes and no internet!! I am not happy
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
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Fede Amati
(@FedeAmati) reported
from
Loughton, England
Yo @virginmedia I’m trying to report a data breach as a customer of yours whose details were taken and I cannot get through for love nor money. Where is your #customerservice please thanks
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
@virginmedia That just repeats previous fault message. And ironically asks me to go to the website to check status. All I want at this point from @virginmedia is an estimate of when this will be fixed (I know u can’t fix it)
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia How can you come to do an install on another property and affect a different property and then leave without saying a word or checking they have service knowing full well you knocked out their service.
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Alison Carter
(@AllyThornton) reported
from
Kingston upon Thames, England
@virginmedia any idea on what is happening in the Kingston Upon Thames area or how long it’ll take to resolve? Impossible to WFH right now. Previous issues with your service makes me worried!
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia I’ve been online using my EE data as your phone lines are so busy you are not answering. Online went through the checks to be told there is a problem with your broadband [I know this your engineers caused the problems and then left!] your online offered me Wednesday to fix this!
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia any idea how long the broadband is going to be down?
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia @virginhelp Your engineers came to install on another property and managed to disconnect me I’m in NW area they knew they did this I told them at the time they said they would fix it and they just left without restoring or knocking to say when they would be back.
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia The engineers were prepping to put in broadband upstairs I now have wires left hanging out the front box, no broadband I cannot get through on the phone and in my media offering an appointment on the 13th! I was in the middle of work! They need to return my service, immediately
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Daniel W
(@damawa42) reported
from
Camden Town, England
Bizarre help bot from @virginmedia - do you really think it's acceptable to ask for my bank account sort code when verifying my details?! How about you... just don't ask that.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ًًً
(@charkiue) reported
@PyrionFlax @virginmedia i had an eng come from BT, he looked at the ethernet socket and said ‘that’s it now hopefully done, looks fine’. still had problems and the next guy brought a laptop and some equipment and after telling him about the guy before he said “well i think we know what happened there..”
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Jack Lovatt
(@FlushToJack) reported
@virginmedia Done it 10000000000000000000 times. Just need speak to someone direct or an engineer come out or a new router. Or we will have cancel the contract with you
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Lee
(@Leewfc09) reported
@virginmedia @EricIsSuperTed Your service is shocking. Crap signal
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Adam Calow
(@AdamCalow) reported
@virginmedia … (or to put it another way, I’ve been following the instructions on your email help pages.)
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Mike Varney
(@varneymike) reported
@virginmedia No its a domestic line, I asked to speak to a manager as I was so disappointed with the service, and he said he was the account manager.
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Katherine Brookes
(@K_Brookes) reported
@virginmedia They are escalating my complaints and I will get a call back from a manager, but if that is like the call I was supposed to get from a manager last week, I won't hold my breath. I am appalled by your customer service.
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Adam Calow
(@AdamCalow) reported
@virginmedia Possibly. I am currently using Settings -> Mail -> Accounts -> .. -> IMAP Account Information -> Incoming Mail server -> Password. But when I change the password, it says that my email address is invalid. Never been a problem before.
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Alex79, OK?
(@Alex79uk) reported
@darylbaxter Our @virginmedia internet is beyond terrible. WiFi drops several times a day, it really is the worst. I wouldn't recommend it to anyone, ever.
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Stu Can Play At That Game
(@BTNStu) reported
@virginmedia Oh mate. That rise is DOUBLE the rate of inflation by some distance; for an objectivly worse service. And hiking prices up like this only contributes to inflationary spirals. I've been with you since the very start, but that now ends in 30 days.
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The Powderpuff Room
(@Powderpuff_Room) reported
@KDHcreation @virginmedia Wow disgusting! I just left them as they wouldn’t help us break away from our abuser who was using bills to try and keep control over us!