Virgin Media outages and service status in Islington, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Islington, City of Westminster, Hackney, and City of London.

City	Problem Type	Report Time
London	Internet	1 hour ago
London	Internet	3 hours ago
London	Internet	7 hours ago
London	Internet	8 hours ago
London	Internet	8 hours ago
London	Wi-fi	9 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 33 seconds ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 5 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 8 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  seiferxin (@seiferxin1) reported 10 minutes ago from London, England

  @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

• 
  Vignesh (@mistervickster) reported 12 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Brenda (@joybrenda) reported 14 minutes ago from London, England

  @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

• 
  Emma Churcher-Holt (@emmalouchu) reported 14 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

• 
  Helen Reihill (@BBLn15) reported 14 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Mark Armstrong (@markatpt) reported 21 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 22 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 34 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Connor Dean (@donnorcean) reported 34 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Lloyd Child (@islingtonlloyd) reported 38 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Helen Reihill (@BBLn15) reported 39 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Tomasz Rykała (@tomaszrykala) reported 40 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Mark Armstrong (@markatpt) reported 43 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Helen Reihill (@BBLn15) reported 44 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Sam Batty (@sam_batty) reported 47 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Helen Pinkers (@Barchetta66) reported 51 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 51 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hannah (@GGNDRiRock) reported 6 minutes ago

  @leolionmark @virginmedia I have the same issue on my tv too. It’s shite.

• 
  Davie G 🇬🇧 (@fredbeare) reported 11 minutes ago

  @ramspacek Like trying to get @virginmedia to accept you as a new customer

• 
  Anthony Braithwaite (@AnthonyBraithw7) reported 13 minutes ago

  @virginmedia trying to watch tv service as NHL Stanley cup finals on soon , tv not working because all.your humans need rest according to chat bot ... good by you have broken me with this ,not paying for service .

• 
  julie fountain (@juliefount) reported 17 minutes ago

  @virginmedia please please do not ring customer services you are given incorrect false promises !

• 
  andrhay (@andrhay12) reported 18 minutes ago

  @virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00

• 
  😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported 19 minutes ago

  @GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!

• 
  Emily Atkins (@bahallathegreat) reported 20 minutes ago

  @virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over

• 
  Sam Richards (@mrsamrichards1) reported 21 minutes ago

  @virginmedia you have blocked my VM02 ID I’ve telephoned twice and still waiting for it to be unlocked. I can’t access any of my services mobile, tv or broadband. Can’t pay or view my bills. Your quit to block or disconnect but when customers need help you don’t want to know.

• 
  Ali@Makely (@MakelyStudio) reported 21 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  🐌🥤 (@Slugy__) reported 22 minutes ago

  @SnapeBS @virginmedia Did they go down or just bad hit reg