Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Welling, London, Croydon, Hammersmith, Harrow, City of Westminster, Hackney, Barnet, Islington, Hounslow, Paddington, Wandsworth, Chingford and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Welling |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
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potentialproductionzmusic
(@potentialprodz) reported
from
Hackney, England
7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay
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Matthew Thistleton
(@ThistletonM) reported
from
Ilford, England
@virginmedia Thank you for your response, the TV connection is still often very slow or (having just come home from work) currently not connecting to Netflix or catch up (error NW-2-5)
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Mark Gould
(@yiddo71) reported
from
City of London, England
@virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk
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Paul Dart
(@Enfield67) reported
from
Enfield Lock, England
@virginmedia After all that, the new contract by email shows the phone part of the deal has been down graded to weekend calls only despite my Dad saying he needed to keep all time calls as he spends ages on phones to hospitals and doctors for appointments. I’m sure this wasn’t what was agreed
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CD 🌸
(@channa_2012) reported
from
Hackney, England
@funkyfairy78 @virginmedia They will owe me a refund in September and I’ll make sure I get it 👆🏼 They’ve been messing me around for so long with their rubbish service, I should’ve cancelled months ago! #virginmedia
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
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CD 🌸
(@channa_2012) reported
from
Hackney, England
I just listened to your fuzzy hold music for 18 minutes @virginmedia, went through the same security Q’s multiple times, only for the phone to cut off as I explained my issue. I JUST WANT TO CANCEL MY BROADBAND!!!!! Can someone call me back to do this please
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Madhan
(@followcbv) reported
from
Richmond, England
@virginmedia Indeed that is the problem
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Hounslow, England
@virginmedia your online customer service intro is shocking. Frustrating and awkward. Such a big company should have a better phone service.
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CD 🌸
(@channa_2012) reported
from
Hackney, England
@virginmedia Called back, held for another 15mins, was finally put through to the correct dept & have cancelled. I just want to say how rude the agent turned when I declined the offer to stay, & once it was all done he just cut the call off. Glad I made the right decision #virginmedia
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Bethany want
(@BethanyWant) reported
from
Bromley, England
@virginmedia It keeps going down on all devices now.
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Wilder Fulford
(@wilderfulford) reported
from
Kensington, England
@virginmedia @virginbroadband. You have failed to fix the failings of your fibre optic so-called broadband in W11 for months. We are going back to BT as soon as we can.
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Muhammad Saeed Mulla
(@mmulla) reported
from
Walthamstow, England
To be fair, this is probably a PR person tweeting this, but really bad PR for @VirginMedia if they think that this is secure. Plus they missed the whole point, which was that the password was stored in plaintext.
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Paul Dart
(@Enfield67) reported
from
Ilford, England
@virginmedia We’ve got through and the customer service man was very rude
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Send News!☝🏾🇧🇧 #ReachOverTheNoise 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia I've gone through all of that and have no answers. I'm sorry you were no help at all
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Bethany want
(@BethanyWant) reported
from
Bromley, England
@virginmedia It is only effecting one room in the house. On all devices. I have checked my area and there are no known issues
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Tim Davies
(@TimHDav) reported
from
Tottenham, England
@virginmedia The phone of course is still not working. Outrageous. This is despite assurances that an engineer would be sent & that it would be resolved in several hours! Utter nonsense. I would like to escalate my complaint now please. I will dm my number & please arrange for me to be called
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Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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beagz
(@b3agz) reported
@virginmedia According that all we have to do is log our loss of service and it will be automatically credited. We haven't had a month this year without a complete loss of service, logged it every time, and I just checked; not one credit. Just a cost increase.
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Noy Hilda
(@NoyHilda) reported
@virginmedia @Saleheen_c Exactly! And even leaving @virginmedia is impossible! I cannot believe that I tried calling, FB, TW and yet no one would contact me and try to solve the problem! They think we have the time to wait on the line every day for nothing. Shameful.
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davefarrell
(@davefarrell) reported
@virginmedia I’ve been in touch with your team multiple times each week, told something different each time with promises made each call then not followed through or delivered. Look at my account notes for a lesson in how NOT to manage customer relations. I’ve simply given up and need help.
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Alex Jones
(@ajones_1989) reported
@virginmedia Yes,dealt with it in the normal way. Phoned in, cancelled and paid termination fee (1 mnth left). I only found out 6 months later about the bill when a @RoyalMail redivert sent debtcollection letter through to new address (paid same day). Excellent-v.poor rating for £26. Livid
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❤️💛Mrs Jade Newlands🏈🏈
(@newlands_mrs) reported
@virginmedia No nothing comes up on my service page. It’s actually my mobile phone.
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Marianna 🌙
(@mariannavlogsjp) reported
I have never dealt with anyone so disorganised and predatory towards their customers as @virginmedia The account holder is someone who is unwell and vulnerable. We would happily pay this bill if we knew what this was for and if their dates and information matched with ours.
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Cazz 💙
(@w_cazz) reported
@virginmedia Apple... not sure how that affects the service?
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Noy Hilda
(@NoyHilda) reported
@virginmedia @Saleheen_c Exactly! And even leaving @virginmedia is impossible! I cannot believe that I tried calling, FB, TW and yet no one would contact me and try to solve the problem! They think we have the time to wait on the line every day for nothing. Shameful.
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dj redsiel
(@Djredsiel) reported
@virginmedia our first conversation about my poor quality broadband In area code 15 at the end of February you said it would be fixed by March 30th, after more calls and useless broadband still your saying not fixed till May 4th, why are you still charging ?
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Cazz 💙
(@w_cazz) reported
@virginmedia Nothing changed, no service