Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 03/02/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southall, Enfield Town, Hackney, London, Southwark, City of London, Hammersmith, Barking, Croydon, City of Westminster, Tower Hamlets, Ealing, Paddington, Richmond and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthall Internet
United KingdomEnfield Town Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCity of London Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • amalsasikumar amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • iamkingkyla_ 🥴 (@iamkingkyla_) reported from Croydon, England

    @virginmedia can you fix your WiFi I’m actually sick of this rubbish

  • madeamazing_ MadeAmazing (@madeamazing_) reported from Bromley, England

    @virginmedia Well in talking to two of your customer service team they say you haven't. But two others say it has been!! Complete chaos. And terrible customer service.

  • Katiewrightt1 katie (@Katiewrightt1) reported from Croydon, England

    @virginmedia waited 25 minutes before I got through and then your unfriendly staff member hung up on me whilst ‘searching for information’ 🤨🤨🤨. My internet never works and I’m getting 0 help....

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from Merton, England

    @virginmedia I did, I moved, Virgin cable is at front door but 2nd floor flat deemed insurmountable problem by engineers.jow I’m going from 140Mb @virginmedia to 3Mb BT. Disappointed to say the least.

  • Rasta_Fou Rasta Fou (@Rasta_Fou) reported from Kingston upon Thames, England

    @virginmedia High call demand is unacceptable!! If you offer a service and you can’t even deliver that service! I would like someone senior to call me to make this right. In the mean time I will be contacting @BBCWatchdog

  • GeirGulbrandsen 積ん読 (@GeirGulbrandsen) reported from Poplar, England

    @virginmedia Just to let you know, as most evenings streaming video (even low-res) is really bad again. I know the product description is "up to...", but as you linked the other day you ha "minimum guaranteed bandwidth" that should be more than enough to watch a little bit of video. Very sad

  • Raqibeh Raqibeh Baluch 🦋 (@Raqibeh) reported from Ealing, England

    @virginmedia Wifi Network.. I’ve been resetting, restarting.. but nothing works.. its been 2 days now.. pls fix it Asap!

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @GillianRhys @virginmedia Ha - would never go back to them. We found them totally unreliable and their customer service was beyond a joke. (But thanks. And see you tomorrow!)

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • NA_Brown Nate Brown (@NA_Brown) reported from Hackney, England

    @virginmedia having real trouble with your broadband of late. Previously very intermittent. Now no connection at all. Your website doesn’t help either

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from London, England

    @virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!

  • sheavyn_tony Tony sheavyn (@sheavyn_tony) reported from Esher, England

    @virginmedia no internet since early morning trying to work your service is becoming a disgrace

  • Lotster911 Charlotte Hall (@Lotster911) reported from Tottenham, England

    Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad

  • SharifOmar3 Mike Oxmaul (@SharifOmar3) reported from Hackney, England

    @virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK

  • madeamazing_ MadeAmazing (@madeamazing_) reported from Bromley, England

    Nice to know @virginmedia are absolute animals towards old people. Not a care in the world. Just cutting off their phone line without considering the consequences & impact it could have on two elderly people. Sickening behaviour. My poor granny is so distressed.

  • LondonNetworker #LondonNetworker (@LondonNetworker) reported from Walthamstow, England

    Virgin MEDIA down again!!!! @virginmedia

  • VillianComplex Christopher Tulloch (@VillianComplex) reported from East Ham, England

    I thought BT were bad but damn @virginmedia is seriously awful.

  • Rasta_Fou Rasta Fou (@Rasta_Fou) reported from Kingston upon Thames, England

    @virginmedia has got to be the #worst customer experience ever. 3times I have been cut off trying to report a problem with my landline. Do not sign up to this company. #bad service majorly #overpriced I do not recommend @virginmedia to anyone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RosevearJS Jon Rosevear 🇺🇦 🇬🇧 🇺🇸 (@RosevearJS) reported

    So cancel @virginmedia subscription August, pay credited Sept bill in October, only for them to take full DD today. Turns out “someone” cancelled the disconnect!! But no October bill!! Absolutely useless!

  • MichaelGladdin2 Mick Gladding 💙 🇺🇦 (@MichaelGladdin2) reported

    @virginmedia @virginmedia having agreed this price 31 days ago your team seemed to have failed to put it through on the system correctly and despite having WhatsApp evidence and email confirmation they seem to fail to be able to stand by the offer.

  • ForrestRory Rory Forrest (@ForrestRory) reported

    @virginmedia If you are interested in sorting this out. I have raised a further complaint. Contact me and I will provide the ref so you can in estimate why my previous complaint was removed.

  • conyersjoe1992 Conyersjoe1992@gmail.com (@conyersjoe1992) reported

    @virginmedia such a bad experience with virgin had no internet for 26 days as virgin media was doing work in my area and they admitted i had no internet but still wont give me the 8.40 a day am due in compensation

  • JohnAllum16 JAllum (@JohnAllum16) reported

    @virginmedia after a webchat with Bethany and the promises of a referral to the area field manager and raising a complaint…… heard nothing back , this error has been going on nearly two months with no resolution, absolutely rubbish

  • Matt2593 M A T T (@Matt2593) reported

    @virginmedia Seems pointless after the way your “service” team treat people. Maybe @Ofcom would offer more solutions.

  • Matt2593 M A T T (@Matt2593) reported

    @virginmedia @O2 By the amount of complaints here I can see why I’m waiting so long for an engineer to fix your problem. Why don’t we all make official complaints or better still all cancel our contracts and stops using virgin.

  • ryandaniel79 Ryan Milner #teamLH 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@ryandaniel79) reported

    @virginmedia please help. Our broadband keeps cutting out. Done everything I can, turned off, checked wire etc. Area is sg18 in Biggleswade????

  • bwood567 Ben (@bwood567) reported

    @virginmedia I’ve read this and because it is on for limited times each day I am not eligible. Due to you not being able to provide the service can I leave my contract early because I need a reliable service and you can not provide this

  • Matt2593 M A T T (@Matt2593) reported

    @virginmedia Nothing you can do. All I can do is cancel the contract pay the fine and know to never ever use virgin in any capacity ever again.