Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Greater London, London, Hammersmith, Hackney, City of Westminster, Dagenham, City of London, Paddington, Enfield Town, Kensington, Merton, Poplar, Hampstead and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| Greater London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
||
| Hammersmith |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Hannah Williams
(@flamingnora) reported
from
Lambeth, England
@CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia so kind of you support line staff to answer back to customers who are getting poor service, even better when they hang up on the customer
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia appalling service. Been with you three months of which we’ve the slowest wifi speeds we’ve ever had. We can’t work from home as a result. No accountability or compensation or urgency to fix this. Dreadful.
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Fiona McSorley FCCT
(@Fifimc60) reported
from
Croydon, England
@virginmedia why do we pay so much when TV and broadband not worked all week? 😡Engineer came to neighbour and says its a network problem not likely to be fixed until 10th March. Surely we qualify for refund??
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Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
@virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia can you explain why you broadband team always ask for the router units to be reset! Its the rudeness of being told that a support call cannot progress unless you turn it off and on!
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia Nothing was made clear to us, this is what I’m saying. If we had known that you’d tie us in for something which isn’t even working we would have left day 1!!! I want to make a formal complaint. Please send me a link or details. I will then be reporting you to CISAS.
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Matthew90
(@MattyCPFC) reported
from
Croydon, England
@virginmedia terrible service, no internet since Wednesday in South Croydon. Been told there are problems in the area, but your site says everything is working. Why would I be able to book an engineer if there are problems in the area.
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia how can you charge people for a service which doesn’t work and when we’ve finally had enough you are going to charge them £300 to leave! This is disgusting. I haven’t heard from anyone any further about our off coms report. No updates. No customer service.
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia so so upset with your service. We’ve had horrible wifi since day once which has been documented by 20 or so upset phone calls. You say you’re fixing the issue - nothing changes. Now you’re saying if we want to leave you’re going to charge is £300? No accountability.
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Marco Limido
(@flyinglimmar) reported
from
Merton, England
@virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.
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AK
(@KnowlesyCPFC) reported
from
Croydon, England
@virginmedia your internet service has been atrocious in the CR8 area today. Any particular reason why?
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Michael Moorby 👑
(@MMOORBYx) reported
from
Bromley, England
@jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia Sadly, your team has never made any thing clear at all. About connection, contracts or about how you dupe people into staying with you while you ‘fix issues’ then issues are fixed and because we trusted you were now in a contract we can’t get out of??!??
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia I don’t think so but your team has run us through so so many calls and online chats of how to improve service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Pilkington
(@Andy_Pilkington) reported
@virginmedia What the hell ? How do I know what needs doing ! 6 days now and not a word, no call no update no nothing ! Didn’t get a reply to your awful text service you flogged me off with ! Log This as a complaint now and give me an update ! #media #complaint #covid
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Sonic6L
(@LSonic6) reported
@virginmedia So you're saying, I have to be without Internet until the 8th and use alternative methods to WFH or lose wages?! I asked multiple times if there was an issue with VM in my area and 3 different advisors said no, can you confirm? Can you also advise about compensation for #VMDown
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John Norton
(@JohnnyNorton) reported
@vmbusiness been trying to query why my mobile bill was 4 X my unlimited data plan last month and is now 5 X my unlimited data plan for the past 3 days. No 1 works at @VirginMediaIE it seems. Customer Care closed and WhatsApp ‘help’ apologises 4 not getting to me 3 days in a row!
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Belinda Robinson
(@RobinsonBelinda) reported
from
Worthing, England
@virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!
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Steve
(@michaels_shad) reported
@virginmedia Still no mention of refund or compensation for lack of broadband for the last eight months. Yes eight months and still not fixed. If I took eight months to fix something in my job I think I would find myself looking for a new one.
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Courteney Wild
(@courteney_wild) reported
@virginmedia If I knew I would receive this service I would have never have gone with this company. Poor customer service!
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Simon
(@NibblyPig) reported
Seems that @virginmedia is down in Bristol BS3, service status says no faults but when I log in and run a test it says there's a fault in my area and engineers are working on it. No ETA though.
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Erin Niimi Longhurst
(@ErinNiimi) reported
@virginmedia It’s now been 72 hours after the engineer never showed up. No contact from virgin whatsoever. Given that the service we are paying for has not been provided, what are our options? We would like to go with a different provider
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Dan lytollis
(@danlytollis) reported
@virginmedia No i am not taking over an account, I will be a new customer, the issue is from a previous tenant supposedly years ago, this is what I am confused about why this issue hasn't be already sorted
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kay tompkin
(@KayTompkin) reported
@virginmedia our hd tv picture has been bad since last night all except bbc,nothing on the service status and reboot doesn’t fix s60 area