Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 03/04/2026 10:35

March 04: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Hackney, Northolt, Waltham Forest, Fulham, Hounslow, Ealing, Islington, Croydon, Barnet, Ilford, Enfield Town and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • skmerry Sarah Merry (@skmerry) reported from Esher, England

    @virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.

  • Rob_Garvey FlippedAcademic (@Rob_Garvey) reported from Bromley, England

    @virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia

  • mahdi Mahdi 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@mahdi) reported from Kingston upon Thames, England

    Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    @virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Thanks but tbh I'm just being directed round in circles and this is a big part of the problem in trying to deal with what should be a simple issue to deal with.

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500

  • bobby_media Bobby (@bobby_media) reported from Kingston upon Thames, England

    @virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)

  • Yellow212 Neil Adie (@Yellow212) reported from Walthamstow, England

    @virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Yes, but that process took 81 minutes, without having spoken to anyone who could deal with my problems. It's been the third attempt at talking with Virgin too.

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia second weekend in less than a month without broadband/tv service. Disappointed.

  • deborahnorton1 deborah norton (@deborahnorton1) reported from Richmond, England

    @virginmedia down again your service is hopeless

  • jagraham90 Jonathan Graham (@jagraham90) reported from Tottenham, England

    @virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.

  • Mabs79 Mabs (@Mabs79) reported from Islington, England

    @virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MadhuJain89 Madhu Jain (@MadhuJain89) reported

    @virginmedia It is now saying that there are 2 TV issues in the area!!!

  • mangymacaque Rosanne Gaggero (@mangymacaque) reported

    @LutzSchueler I have been on hold for Virgin Media customer service for 19 hours. Do you think this is acceptable?

  • lucitelu Lucy Alice (@lucitelu) reported

    @virginmedia We’ve had a technician. Last month. I’m over chasing you. He assured us it was not our problem. I asked a simple question this morning about where your engineers are up to given that it has been a month. Forget it.

  • Wendyfo64042700 Wendy ford (@Wendyfo64042700) reported

    @virginmedia Rang this morning was told I could have another 18 months contract for £95 said I’d go ahead got an email to say my new contract would be £147.50 😳 rang back was told someone would sort it and ring me back NOTHING I’m now holding again RUBBISH SERVICE 😡

  • alfie_rosie Alfie&Rosie (@alfie_rosie) reported

    @virginmedia hi is the Virgin internet down in Manchester? I have been waiting for a reply on WattsApp. Conversation started an hour ago. No phone, no internet I am supposed to be working from home !!!

  • meliamcfc anthony mcfc melia (@meliamcfc) reported

    @virginmedia Just says switch of box but got friend in area who also say it down

  • hugo33382 Eddie Hughes (@hugo33382) reported

    @virginmedia outage and expected to be fixed by 22:25! That's a full day's work lost. Horrendous service for the amount of money paid.

  • LotharHex Lothar Hex 🏳️‍🌈 (@LotharHex) reported

    ******* finally. Got my Ombudsman complaint with Virgin Media resolved. Quarter off my bill for the next 18 months. Only took nearly 2 and a half months. Weej.

  • Deirdre74661360 Croi Dubh (@Deirdre74661360) reported

    @virginmedia have been let down by technicians to replace a cable at my home - thought third time lucky but no! Really dissatisfied will be moving provider

  • Heaney_Ss HEANEY_S (@Heaney_Ss) reported

    @virginmedia hello is virgin media down because my internet is not working