Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N5 and N19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 02/07/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, London, Welling, Hackney, Islington, Leyton, Orpington, City of Westminster, Dagenham, Ilford, Newham, Wandsworth, Hounslow and Southwark.

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City Problem Type Report Time
United KingdomPoplar Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomWelling Wi-fi
United KingdomLondon Internet
United KingdomHackney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia I called to register the fault but that is not an option that is available. So Virgin recognises a fault; customer just cannot register it. Flawed, no? #virginmediadown No wonder #VirginGalactic can thrive. Clever.

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia Tx. What is reason for London N16 collapse of service? Your team must know that it exemplifies routine unreliability & less-than-promised bandwidth; calls into question willingness / ability to deliver service. Time to switch?

  • louisemirwitch Louise Mirwitch (@louisemirwitch) reported from Hounslow, England

    @virginmedia My husband has had no email since 15.11 today. Nothing on phone or tablet. Mine is ok. All he gets is a box asking to sign in which pops up repeatedly. No webmail access and can’t set him up on my device. Help

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia That is the box that appears *after* clicking to register loss of service. See top line:”problem registering loss of service”. System apparently designed to avoid and flaws being found in it. Old capitalist adage:”the provider is always right”😜😎

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia what’s going on??? I don’t have any internet since morning? And it’s affecting my mobile phone in the house!! I had to leave the house to use mobile network to work! Rubbish service! That’s the problem when 2 service providers - O2 & VM joins force! #virginmediadown

  • ChaTheGrace Charlene, RN 🌻 (@ChaTheGrace) reported from Tottenham, England

    @talk2GLOBE really? even if I am here in London and my service provider is VirginMedia? Lasing ka o bangag?

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • eatcheeselouise MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England

    @virginmedia This has been escalated for 5 months now. Your escalation team dealing with emergencies doing nothing. Can anyone else help on this matter ?

  • damienk11 Damien Kelly (@damienk11) reported from London, England

    @virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @virginmedia is it a joke? No network for two hours already? I have important work to do… £200 for broadband monthly not enough to keep the network going??

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!

  • shaspi Sharon Spiteri (@shaspi) reported from Tottenham, England

    @virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • Dee03616 Dee_dee03616 (@Dee03616) reported from Croydon, England

    @virginmedia I seem to be having very slow connection?

  • Robertjp0121 Robert Józef (@Robertjp0121) reported from Ealing, England

    @virginmedia issue with Router (wifi) — no internet and intermittent connection; pls fix this bloody issue!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • littlespottydog 🍭 Lolly Golightly #GTTO🟥🟨#YesCymru (@littlespottydog) reported

    @virginmedia Some prior notice might have been helpful. Missed a team meeting, & an interview due to this. If I’d known I could’ve rearranged. Now not even TV until this ‘issue’ is resolved. The VM telephone rep told me cables were being laid locally. Original timescale was 12.30-3pm.

  • oldburymrso sarah osborne (@oldburymrso) reported

    @virginmedia Pre chat survey is taking me round in circles as the problem is not listed & is trying to fix a problem I don't have

  • playpet1 playpet (@playpet1) reported

    @Dave_Hawley1 @virginmedia @CarersUK They buy the cheapest crap they can and make out it cost a fortune, they have been denying to me for 2 months there is no fault and the moment I refused to pay, oh yeah there is a fault we’ll have a guy there tomorrow, but I refuse to pay for that, virgin think I should pay 🤔

  • playpet1 playpet (@playpet1) reported

    @virginmedia @CarersUK People need to start re-tweeting what frauds @virginmedia are, I’ve just had them admit that there is a fault after 2 months of them denying it then! They expect me to pay for it, would you pay for 2 months or random service

  • lovelylisaj Lisa Allen (@lovelylisaj) reported

    @virginmedia I have spoken to customer services twice. I’m waiting for a technician to call back.

  • lovelylisaj Lisa Allen (@lovelylisaj) reported

    Today has been horrendous thanks to @virginmedia more reboots than I can remember. Two calls to customer service (got cut off the first time) and no call back from the technician. Had to use WiFi at brother’s to do any work.

  • ABlueFlame A Blue Flame (@ABlueFlame) reported

    If you can find a human @virginmedia to actually help you with a broadband issue you’re a damn sight luckier than me. Bot after bot after useless bot!! And now if I try and simply check my connection speed I get redirected to the bot. Again!! Appalling customer service!

  • Millan98G . (@Millan98G) reported

    . @virginmedia ur 4g is a piece of **** u bunch of *****

  • whatayecee Mark Brown (@whatayecee) reported

    @virginmedia @dpeilow Worst company. Fine when it's all working but when you want to leave or there's an issue it's horrible. I moved to @zeninternet and they've been great.

  • playpet1 playpet (@playpet1) reported

    @virginmedia Anyone reading this Needs to understand, Every time you just close your account because virgin specialise in just passing you around without fixing anything! Virgin are committing Fraud they are taking money for a service they are not providing, retweet expose their corruption