Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Croydon, Ilford, City of Westminster, Camden Town, Southwark, City of London, Islington, Southall, Twickenham, Enfield Town, Kensington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia useless useless useless broadband. Every day am told it should be OK. Every evening it crashes. Nobody ever contacted me to try to help 😒I have tweeted many times but no help
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.
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🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Will do but I have been having issues for over 24 hours now.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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Mary
(@GoldBoutique1) reported
from
Enfield Lock, England
@virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬
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narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
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Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
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Yehuda Aronovitz
(@YehudaAronovitz) reported
from
Barnet, England
@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
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Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Gallen
(@OliverGallen) reported
@virginmedia We’ve filled in three retention forms (customer reconnection requests) which is supposedly meant to take three days to reconnect us! I have online school to attend, virgin doesn’t care about my time.
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Zoe Holland
(@HollandZoe84) reported
@virginmedia hi is there anyone on tonight to try and help me??
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Eric Lake
(@Son_of_god365) reported
@virginmedia hello you have posted me an iPhone 13 I haven’t ordered. Where do I send it back to? You haven’t charged me anything or have I won the phone?! #help
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Marta
(@martoid106) reported
@virginmedia I am beyond frustrated with your abysmal customer services! 2 weeks ago the engineer was not able to complete their job as the cable wall box was not installed prior to this. It was meant to be installed this week but it has not yet been done.
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cierdh mcgregor :)
(@flushingviolet) reported
@virginmedia WiFi is ******* TERRIBLE. Sick of the rip off prices and **** service. Can’t wait to cancel it. Would rather watch Netflix and get a wi-fi dongle. Cheaper and more reliable. Shocking that they are a big company and are still so ****
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Hollie Walters
(@nailbird06) reported
Still not happy with @virginmedia unbelievably bad customer service!!!😡
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David Hewson
(@david_hewson) reported
@andrewellson @virginmedia The end of contract thing is a total scam. They never warn you. Bt did this to me and upped it £30 a month without warning. When I complained they gave me a cheaper more generous contract.
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Nicky Bale
(@bale_nickyb57) reported
@JamieGBarry Don’t start me on virgin media! I was with them for years in Bristol then when I moved to wales they actually couldn’t provide a service to my new house!!!!! I still had to pay extortionate early exit fee!!!! Tried fighting it but gave up in the end
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Chris Hombre
(@Hitman_Mittz) reported
Honestly @virginmedia customer care support leaves ALOT to be desired, been on hold waiting since 11am on whatsapp
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Oliver Gallen
(@OliverGallen) reported
@virginmedia We’ve been passed from department to department, no is taking responsibility to fix the issue. We are going around in circles. We expected a call at 12 today which didn’t happen. It is a simple issue and yet no one is willing to help.