Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Welling, London, Hammersmith, Croydon, Wandsworth, Southwark, Chingford, Wembley, City of Westminster, Southall, Woodford Green, Ilford, Dagenham and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Welling |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia Of course no change.. nothing has been done..? How can I speak to someone, anyone at Virgin media? I can’t even cancel my contract on line.
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Jenny
(@jjrob1312) reported
from
Bromley, England
@virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.
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Ian May
(@Eyebee) reported
from
Hounslow, England
@virginmedia This hasn’t cured the issue of sudden connection drops from all devices using Wi-Fi
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Bushey Heath, England
@virginmedia I would have assumed that would have put a larger team on it if it’s an area issue
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stefy roma
(@stefyroma81) reported
from
Barnet, England
@pengelly_amy @virginmedia Having the same problem,although it seems no outage is going on in my area
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@SunilMistry32 @virginmedia I tried that. Turns out you can’t even cancel. Cancelling DD might be the only option
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Sophie GUERINET
(@soguerinet) reported
from
Ealing, England
@virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help
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Sophie GUERINET
(@soguerinet) reported
from
Ealing, England
@virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved
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Ian May
(@Eyebee) reported
from
Hounslow, England
@virginmedia Ethernet is fine. It’s when I contact my tablets and phones that it continually drops out. Hub3, whilst having poor range, had a solid connection.
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Charles Howarth
(@HowarthCharles) reported
from
Hackney, England
@jonwensley @virginmedia Just wait until you try to cancel!
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.
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stefy roma
(@stefyroma81) reported
from
Barnet, England
@virginmedia It's a wireless connection. I have tried to contact the customer service, unplugged all cables and restarted the router but nothing seems to work
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
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Ian May
(@Eyebee) reported
from
Hounslow, England
@virginmedia 1. I already have this app. 2. It didn’t work with hub 4 3. The problem is NOT Wi-Fi dead spots as the Wi-Fi will drop when I’m only a couple of feet away from the router.
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Sumaya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.
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Neil Boote
(@MisterBoote) reported
from
Ealing, England
Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Phillips
(@KarenPh17289007) reported
Yet again no broadband service from @virginmedia and this time it’s going be for 5 days until they can get a technician to us, 5 days?!!?? Singularly the WORST company I’ve ever dealt with. I know I don’t have a lot of followers, but please, if you do follow me, share.
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Rick Sacrop. 🇬🇧 🏴🥋🎸🎹 🏉🇺🇦
(@RickSacrop) reported
@virginmedia An alternative way to spend 30 hours. After all if you don't think a system is a useless waste of time, your phone system could be just as bad. It's all about what you consider useless I guess. @ofcom @richardbranson
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Karen Phillips
(@KarenPh17289007) reported
@virginmedia once again you have proved yourselves to be the WORST company I have EVER dealt with. Without broadband for 5 days until you can get your technician to us on Saturday. Your ‘first’ available appointment? This has been caused by YOUR people working in our area.
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Limelump
(@Limelump1968) reported
@RickSacrop @virginmedia Only good thing about virgin are the speed, when it works OK, service is 💩 they pretend they will let you leave, then pester you with calls until you agree a new contact, been with then 23 years and the only time I feel stressed is the fault of virgin, new customers beware
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Christian Borrman
(@chrisborrman) reported
@virginmedia I work in tech; tried different cables, devices and browsers before calling, as calling your CS is 1hour min and like pulling teeth; really it is the worst in the industry there are no lights on any ethernet ports and no connected device sees any port
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Craig A
(@CraigAl25804919) reported
@virginmedia It would assist me if you could start making your customer service, at least, 100 times better. Does that answer your question?
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Liam
(@liam63786267) reported
@virginmedia can I dm query regarding signing up as new customer
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froggythegamergirl
(@froggytimemk2) reported
@virginmedia @virginhelp It's fine during the day but as soon as it's 6pm it's like you start throttling the bandwidth, I work from 6pm till late so this means I literally cannot work. We're paying £74 a month for this **** and it's been going on for years!
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Anne Marie Moran
(@AnneMar93080038) reported
@virginmedia crap internet down again this week.
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heidi vogel
(@heidilevo) reported
@virginmedia July 2021 and again now as well as many times in between. I call regularly and don’t get any help. My case is complex and my complaints are now a year of unresolved issues