Virgin Media outages and service status in Islington, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Islington, City of Westminster, Camden Town, City of London, and Tower Hamlets.

City	Problem Type	Report Time
London	Wi-fi	37 minutes ago
London	Wi-fi	1 hour ago
London	Internet	2 hours ago
London	Internet	2 hours ago
London	Internet	3 hours ago
London	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Lusitano71 (@Lisboadolphin71) reported 6 minutes ago from Camden Town, England

  @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

• 
  Andee Byford (@BobCratchitt) reported 7 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 8 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 10 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Melanie Hart (@MelanieHart72) reported 14 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  royal 🌈 (@elthampalacegay) reported 14 minutes ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 16 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  Emma Churcher-Holt (@emmalouchu) reported 17 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 21 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Luther Blissett (@LutherB40510976) reported 23 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  Jeff Salmon (@JeffSalmon) reported 27 minutes ago from Camden Town, England

  @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

• 
  Liam Smith (@Liamsmith260493) reported 29 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Helen Pinkers (@Barchetta66) reported 33 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Jeff Salmon (@JeffSalmon) reported 38 minutes ago from Camden Town, England

  cont/- Every 2/3 hours you say that it is going to be fixed within three or four hours. It has not. We could not give a **** about £8 compensation per day. You are costing us thousands of pounds in lost revenue for those of us working from home. More @virginhelp @virginmedia

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 42 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  CJ (@ZJM_331) reported 43 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Adam Farnsworth (@farnsworth_adam) reported 44 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported 46 minutes ago from London, England

  @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

• 
  Christine Allado (@ChristineAllado) reported 55 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  Paul Lewis (@paulstevenlewis) reported 56 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Coops (@dancooper05) reported 3 minutes ago

  @virginmedia a door seller treads over a barriered wet concrete driveway leaving footprints. I spend an hour on hold to virgin, send 2 DMs & completed an online complaint. All with no reply. So pleased I’m not & never will be a customer

• 
  Jim Harrigan (@Bloodrave1984) reported 3 minutes ago

  @virginmedia Still happening BB8 area code, signal drops and reconnects, I will deal with it publicly. I cannot watch shows on streaming, I can just about get a daily done if it cooperates long enough. This is not good enough service, your customer support is no help either.

• 
  lisa kitching (@lisakitching1) reported 5 minutes ago

  @virginmedia I literally tried all day yesterday to get through to someone, web chat and WhatsApp weren’t working . How are we supposed to get support if can’t contact anyone

• 
  Amber Carter ⎊ (@ambo1992) reported 10 minutes ago

  @virginmedia been trying to get through on live chat all day, it now appears to be completely broken. WhatsApp option doesn’t work either. Please can anyone help? Impossible to get through by any means

• 
  Chip Lewis (@crispinlewis) reported 15 minutes ago

  @katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!

• 
  Andrew Jarman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈77th(London)Bde (@E7Drew) reported 17 minutes ago

  @virginmedia I'm a VirginMedia customer with a subscription to the Sky Movies & Sports package. I was using the On Demand option to watch the Downton Abbey The Grand Finale movie. It was then I discovered that the subtitles are not synchronised with the soundtrack.

• 
  BaaBaa (@mumherts) reported 19 minutes ago

  @virginmedia what is going on with your customer support? Tried online Bot twice and got bounced out. Been on hold with telephone for 40 mins!!!!! Can someone answer the phone 😡 #virginmedia

• 
  Derek 💛NCFC💚 (@boswell_derek) reported 22 minutes ago

  @virginmedia I’ve been on the phone to your call centre for 70mins and still waiting for my call to be answered.Shameful customer service.

• 
  Brianlfc0210 (@brianlfc0210) reported 22 minutes ago

  @virginmedia whats going on with your service in the RM area

• 
  rab1977 (@RabArmstrong77) reported 24 minutes ago

  @virginmedia Just moved home. No broadband or tv. Service supposed to be connected yesterday. Been on hold for over 2hrs last night with no answer and now today 46mins and counting