Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N1, N5, N7, EC1V, EC4P and N19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 08/11/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Belsize Park, Walthamstow, Croydon, London, Ilford, City of Westminster, Camden Town, Islington, Ealing, Muswell Hill, Holborn, Catford, Newham, Acton and Bushey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelsize Park Internet
United KingdomWalthamstow TV
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomCroydon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • ImperialArmsPub Imperial Arms (@ImperialArmsPub) reported from Bromley, England

    @vmbusiness my experience as a virgin business customer has is appalling. Constant outage, no apologies or comp, no one gets back to you, 45 mins wait this am to speak to someone in Manila who couldnt help me. No internet since Sunday 4pm unable to take payment #useless

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    Virgin TV GO app down @virginmedia

  • KathleenYCarter Kathleen Carter (@KathleenYCarter) reported from Merton, England

    @mirage44793697 @virginmedia indeed gave up holding on the phone for 22 minutes just now. Constant W02 errors for £69/ month. Not great.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia having issues in N44ND, have all morning, please help!

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..

  • kathrynhakin Kathryn Akin (@kathrynhakin) reported from Hackney, England

    @SaxonKate @virginmedia Keep pushing @SaxonKate We had the same issues moving into our new place and got them for free in the end. Incredible that you have to but yeah- keep pushing.

  • Bytor14 Andy TTID (@Bytor14) reported from Lambeth, England

    @virginmedia Still getting intermittent connection This has been going on for about 10 days Recorded message on 150 saying aware of problem in postcode but due to complexity of issue taking longer to fix If this continues I will have to consider changing broadband provider

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).

  • waabbaC Waqas Abbasi (@waabbaC) reported from London, England

    @virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia

  • Semakaleng Sem Moema 😷 🌹 (@Semakaleng) reported from Hackney, England

    @virginmedia can you provide a number to cancel service? Been searching for almost 30 minutes.

  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account

  • JP_Goddard John Paul Goddard (@JP_Goddard) reported from Bexleyheath, England

    So I’m a new @virginmedia customer - in first week I’ve had to contact them twice - both times lousy customer services, already starting to regret my decision......

  • spookyjulie Sarah Elizabeth Cox (@spookyjulie) reported from London, England

    @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

  • craigstrong Craig Strong (@craigstrong) reported from Richmond, England

    @Moonsushi @virginmedia Yes ours is down at the moment and the status page isn’t even working

  • JamesJWalsh James-J Walsh (@JamesJWalsh) reported from London, England

    Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    .@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    @virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!

  • markwarne Mark (@markwarne) reported from Richmond, England

    Not the best start to the day when you attempt to log-on to work and discover that @virginmedia is down. Hoping that we don’t get anywhere near as late as 11:55 for KT2, that the website is saying that the issue is supposed to be resolved by.

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone

  • martynbest Martyn Best (@martynbest) reported from Esher, England

    @virginmedia what is going on? Can’t get through on the phone and online says can’t change online. Waiting 3 days for an added service. #awfulservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • will_hepburn Will Hepburn (@will_hepburn) reported

    @virginmedia can you tell me if virgin is having issues in SW18 1QQ please

  • David47203456 David 🇬🇧 (@David47203456) reported

    @O2 @virginmedia If you read the tweets it's very clear @virginmedia has a terrible customer service. Very worrying for O2 customers and the customer will lose out as usual. I expect the Communications Ombudsman will be swamped with complaints in the years to come. A bad day.

  • O2 O2 in the UK (@O2) reported

    @lexburnett86 Hi Lex, everything remains the same for now, so a customer’s existing O2 and Virgin Media deals won’t change. But we’re looking at what we can offer joint customers in the future. Make sure you're opted into marketing, if you'd like to hear from us about any new offers.

  • snippetsofem em (@snippetsofem) reported

    @virginmedia @O2 does this mean I'll finally have signal in my house? as my fiancé on o2 has signal, but I'm in virgin and can never get signal...

  • lexburnett86 Lex Burnett (@lexburnett86) reported

    So when can I get a discount for being a @o2 mobile customer and a @virginmedia broadband customer , your services is great but neither of you are cheap?

  • EGreenhill1 Chimpy12321 (twitch) (@EGreenhill1) reported

    @virginmedia They are always on a wired connection. This has been happening for 3 months. I have done everything asked of me in 3 months. Yet you continue to limit and cap my speeds at exactly 8pm every evening. Every ignored tweet & poor response has been logged.

  • s_onward Elizabeth Fisher 💚 (@s_onward) reported

    @sarahmariex @O2 @virginmedia And there is no point Virgin Media resoinding to me on this, because I have them blocked, so won't see their messages. I will NEVER ever have anything to do with VM.

  • markhoward73 Mark Howard (@markhoward73) reported

    @virginmedia Thanks, following my original call weeks ago I agreed a new 18 month contact with the same channels etc for £67 a month, however the contact I received was for a completely different amount. John said once I’d activated the service he’d confirm everything, I’m waiting to hear

  • HyggeJem Jo Kneale (@HyggeJem) reported

    @vmbusiness @O2 Could you update your Twitter with a notice telling people what the issue is and whether there's a temporary solution? How long could this take? How bad could this get before you make it better?

  • howardprobinson howardprobinson (@howardprobinson) reported

    @virginmedia can you tell me if you have any problems in the London E4 area today - we cannot get our Virgin TV working?