Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/11/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Bromley, Islington, Hackney, Poplar, Muswell Hill, Croydon, Barnet, Hounslow, Harringay, Orpington, Chingford, Paddington and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomBromley Internet
United KingdomIslington Internet
United KingdomHammersmith Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • jgraha14 Jen Daly (@jgraha14) reported from Ealing, England

    @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

  • RKWinvisibleman Robert Wright (@RKWinvisibleman) reported from Lambeth, England

    We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?

  • thomas_maurice spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

  • mikereddington Mike Reddington (@mikereddington) reported from Bromley, England

    @virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?

  • mariorgi Spooky Mazza 👻 (@mariorgi) reported from Hounslow, England

    @virginmedia #VirginBroadband again no service. I wish I could leave #virgin. No broadband and it will be down all evening.

  • hill_mal Mal (@hill_mal) reported from Bromley, England

    @virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!

  • timlardner Timbo (@timlardner) reported from Camden Town, England

    @virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.

  • skatinggirl1 julie atkinson #ForeverEuropean #Rejoin💙 #FBPA (@skatinggirl1) reported from Bromley, England

    @virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @virginmedia It doesn't work , now I have lost home phone service

  • pharmr5 Diviyesh Shah (@pharmr5) reported from Brentford, England

    @virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap

  • JulieAdamFilms J Calvert & A Bates (@JulieAdamFilms) reported from Camberwell, England

    @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

  • benhollinsworth Ben Hollinsworth (@benhollinsworth) reported from Ilford, England

    @virginmedia internet outage two weeks in a row. What’s going on!?

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.

  • BerrymanHannah Hannah Berryman (@BerrymanHannah) reported from Tottenham, England

    @AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)

  • cornbunting Anita McCullough (@cornbunting) reported from Walthamstow, England

    @virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FlopsWill Will Flops 🔞Vtuber (@FlopsWill) reported

    @virginmedia @xCaraJeanx I'm well aware I can find out the problem pretty easily, but it feels like there shouldn't be so many problems

  • Harriet_MCR Harriet Sutherland (@Harriet_MCR) reported

    @virginmedia We are trying to get on now but having issues with being able to type name in we'll try again now

  • ListerPolly Polly Lister (@ListerPolly) reported

    @virginmedia Your team on 150 have messed up on 4 separate occasions. Wasting 4 hours of my time in the process! When lodging a complaint turns itself into a complaint you must realise you are failing your customers! Unacceptable @virginmedia

  • richardajwilson spursmanrich (@richardajwilson) reported

    @virginmedia My parents are elderly and heavily rely on their landline. With no service it’s stopping contact with doctors etc.

  • BoabieSinclair Ewan Cook (@BoabieSinclair) reported

    @virginmedia Does this mean my cancellation period was extended for the day does this mean I won’t have to pay you £240 to stop a service which is unsatisfactory and not as advertised?

  • Glasho377 Andy McGlashan (@Glasho377) reported

    @virginmedia No because I’d already wasted 20 minutes of my life on the phone with you’re rude advisor. I will be contacting you in the next few days to cancel though

  • karenne37688758 karen neal (@karenne37688758) reported

    @virginmedia we made changes to our contract incl adding a sim from O2 (sold to us to speed up our broadband) We were told we would get the changes via email which never arrived - we then requested them in writing and changed email address thinking it’s us but yet again - nothing till date.

  • JanisTriblis Janis Triblis-Runcitis (@JanisTriblis) reported

    @virginmedia Yes give me full service!!! £62 pcm - I’m not getting full terms of contract and internet speed.

  • BoabieSinclair Ewan Cook (@BoabieSinclair) reported

    @virginmedia Virgin Media’s definition of ‘great things’ is different from mine. two weeks of trying to get through to cancel my contract, including 40 minutes this morning, only to be told I’m a day late and they want £240. In effect I have to pay them for ignoring me. Not a ‘great thing’

  • Aruuj_x Aruj (@Aruuj_x) reported

    @virginmedia Tried to ring your CS team they won’t let me speak to a senior manager to get my deadlock nor provide me with anything to show they are dealing with my case. Complete waste of time and ridiculous way to treat a customer who’s coming from @O2 .