Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 12/20/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Croydon, Ilford, Southwark, Hammersmith, City of Westminster, Hounslow, City of London, Wembley, Islington, Hackney, Brentford, Poplar and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomCroydon Internet
United KingdomIlford TV
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • nigeljcp Nigel Pearce (@nigeljcp) reported from Barnet, England

    Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.

  • NickO_L1805 Nick (@NickO_L1805) reported from Richmond, England

    @virginmedia Ok, so as promised here’s an update… the problem still exists!! Instagram works perfectly on 4G & any WiFi other than Virgin, but on Virgin WiFi it is slow & won’t load videos or carousel posts properly. As per the forum threads, this is an ongoing issue with Virgin WiFi only.

  • JohnJohnb471 John Briggs (@JohnJohnb471) reported from London, England

    Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @virginmedia It's the first time for the cabinet but multiple times for the sh## service

  • andycoldicott Andy Coldicott (@andycoldicott) reported from Enfield Lock, England

    @virginmedia, thanks for rolling my unused mobile data over for the next month. Now if you could just sort your rubbish service out so I can actually use it that would be great. Thanks. Bye. x

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.

  • AndyGixxer46 The Chief (@AndyGixxer46) reported from Bromley, England

    @virginmedia The complaint was about my address in the first place, I was advised you didn't have any forwarding address for me now your saying you have multiple.

  • Jonathon73 Jonathon Lisseman (@Jonathon73) reported from Richmond, England

    @virginmedia I cannot believe the audacity of your adverts. We live in Twickenham and have regretted every day since we switched from Sky. (Even though they were robbing us for 11 years loyalty). We would happily pay overpriced sky for absolutely substandard virgin service.

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @virginmedia @WJBson1 Maybe try get proper English speaking staff who no how to respect customer it is a disgrace that you use India and Philippines and they cannot even speak a word of English how do you expect us customers to be happy

  • Praeceps69 Paul and Sir Fluffy Watson (@Praeceps69) reported from Hounslow, England

    @virginmedia I'm already a customer. I was considering moving up north, until I found out that nearly all the areas I want to move to have no virgin broadband. So I am stuck where I am.

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @TheMichaelMoran @virginmedia I know, not as regular but I get issues + creative billing. But they ring every week to up sell. I just need to get my arse in gear & switch

  • StefanANASTASE3 Stefan ANASTASESCU (@StefanANASTASE3) reported from Bromley, England

    @virginmedia Hi it’s with Media. Need to cancel subscription to Sky Premier channels and that requires 30day notice, which I haven’t been able to do for the last 30days...and it keeps rolling into another month and so on...

  • HDPMS Hugh Scantlebury (@HDPMS) reported from Kingston upon Thames, England

    @virginmedia Engineer on site. No signal for the “little” channels E4, Channel 5 etc. (others are OK) so he’s in the pit in the street. Presumably therefore not just us....

  • martinoxley martinoxley (@martinoxley) reported from Richmond, England

    @virginmedia This is not customer service. It's inertia selling. I have to call you, fill in forms etc for a problem you created. You have all of my details. I want you to contact me.

  • PlexNetflix Martin Phillp (@PlexNetflix) reported from Camberwell, England

    @Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @sharonodea @virginmedia Yes there is a problem with the fibre optic into Barnes, regularly happens to me.

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Got a message from your team saying our local issues had been fixed yesterday, and yet the service was down this morning for over an hour and it’s down again now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • toddsgrimshaw ciara‧✩ (@toddsgrimshaw) reported

    wtf virgin media player corrie has been resuming shortly for the past 10 minutes

  • HymusDonna Donna Hymus (@HymusDonna) reported

    @virginmedia Customer acc no. 112213506

  • Nwrld999x N (@Nwrld999x) reported

    My whole tv just reset and my virgin media box has broken again i am actually going to lose my mind

  • arwenearnshaw Alison Luff (@arwenearnshaw) reported

    @virginmedia no/intermittent service TW13 - any idea what the issue is?

  • swarley85 Andy Foster (@swarley85) reported

    @virginmedia then after asking if a higher member of staff could authorise she was told she would have to wait an undisclosed amount of time to speak to the manager as he was was in a meeting, she was then told the only way to get the deal was to cancel our contract and sign up as a …pt3

  • atters_78 john attley (@atters_78) reported

    20+ years as a customer. @virginmedia couldn’t give a sh@t

  • Viridia__ Viridia (@Viridia__) reported

    @virginmedia I'm not booking a chargeable visit to fix issues which are happening across the country or to resolve issues I've already fixed by buying 3rd party devices. I'd be happy if your service status page actually showed massive network outages instead of just saying everything is fine.

  • SATempest Sam Tempest (@SATempest) reported from Cardiff, Wales

    @virginmedia Can I just ask why it is that you can respond within minutes on social media (where the public can see your actions) but then in private you are ignoring your customers and taking three weeks to deal with issues? If you have agents manning twitter why can’t you pick up the phone?

  • Tio_xo43 Tio (@Tio_xo43) reported

    @virginmedia Sort out your **** internet . Getting latency drops for hours

  • AshleyLake ً ً (@AshleyLake) reported

    @virginmedia I need help with my wifi, i cannot contact you via phone as I do not have time but my wifi doesn’t work even after talking to one of your agents and upgrading it for more money, the problem still persists