Virgin Media outages and service status in Islington, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, Hackney, City of London, City of Westminster, and Camden Town.

City	Problem Type	Report Time
London	Internet	26 minutes ago
London	Internet	58 minutes ago
London	Total Blackout	1 hour ago
Islington	Wi-fi	2 hours ago
London	Wi-fi	2 hours ago
London	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 2 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Helen Reihill (@BBLn15) reported 7 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Derrick Brown (@DerrickSWB) reported 9 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Matrim Red Hand (@tripodmatt) reported 10 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 21 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Vignesh (@mistervickster) reported 26 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Lucy Hunte (@HunteLucy) reported 26 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Jeff Salmon (@JeffSalmon) reported 26 minutes ago from Camden Town, England

  Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

• 
  Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported 32 minutes ago from London, England

  @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

• 
  Jeff Salmon (@JeffSalmon) reported 32 minutes ago from Camden Town, England

  @virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.

• 
  Helen Reihill (@BBLn15) reported 33 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Emma Churcher-Holt (@emmalouchu) reported 38 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

• 
  Cate McLaurin (@madebycatem) reported 43 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  Adam Farnsworth (@farnsworth_adam) reported 45 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Michael James Weaver (@Weaverfooty14) reported 47 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Richard Gendal Brown (@gendal) reported 47 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 48 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  royal 🌈 (@elthampalacegay) reported 49 minutes ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  Nathan Talbot (@nathantalbot) reported 50 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  royal 🌈 (@elthampalacegay) reported 52 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Openreach (@WeAreOpenreach) reported 2 minutes ago

  @NeilJac74898351 @virginmedia Hi Neil, Virgin install and use their own network separate to the Openreach network, so any information on our website about services you can order wouldn't apply to any Virgin products and vice versa, I'm afraid. If you wish to order FTTP, you'd need to order through a (1/2)

• 
  alan holt (@alanholt7) reported 3 minutes ago

  @virginmedia any idea when WiFi will be back on in bb2 5eg area? Been down all day

• 
  Mike (@mike1995__) reported 4 minutes ago

  @AdamLeePawson @FNBRintel I don't have an O2 SIM and I still have access to it as a Virgin Media broadband customer

• 
  The Void Between Good and Bad (@NoMoreStarmer) reported 13 minutes ago

  Oh **** you @virginmedia Tried to ring to cancel TNT Sports and Sky Cinema and you put the phone down on me, Then I did live Chat on the app and the guy Mohammed closed it, Can you get someone who is English to work in your customer services.

• 
  steppa (@steppaCS) reported 14 minutes ago

  @wixinho @virginmedia literally 3rd time ive had this issue at different properties, you'd think theyd be able to do it right first, second? no, third time

• 
  LGWLGWLGW (@lgwlgwlgw) reported 15 minutes ago

  @virginmedia another hot day. Another day of utterly shite internet service. Much of the population WFH and your service is making this more and more impossible. My router has been rebooted. There are known local network issues - and it can’t be the wrong kind of heat #pissedoff

• 
  tracey johnson (@traceyjohnson44) reported 17 minutes ago

  @virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.

• 
  Heathcliff (@heathcliffom) reported 18 minutes ago

  @dkitwood virginmedia customer service is the worst . I ditched them a couple of years ago but they really made if difficult

• 
  whitebear 🔜 VeXpo '26 (@whitebearvt) reported 18 minutes ago

  @DigBipper188 @LiveFastSimp @miaaowing In the EU I get 30GB included, and there’s international minutes in my plan anyways. Just data that’s the issue outside the EU. Also O2 in my area was garbage last time I tried it, was on a virgin media contract so experienced both before and after the VMO2 merger. Then again, haven’t touched it since 2022.

• 
  James (@jamestaylor1) reported 21 minutes ago

  @KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin