Virgin Media Outage Report in Islington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N19, N5 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Greenford, Hackney, Harringay, City of London, Paddington, Hounslow, Croydon, Newham, Ealing, Poplar, Southwark, Ilford and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| Greenford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia I was told by Mark in your call centre in the Philippines that this was planned maintenance and my connection will be down until 24th - I wasn't informed this was going to happen. I need broadband to work from home 🤷
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
VirginMedia used to have an executive team which were willing put things right by hearing customer complaints, investigating them, and providing fair solutions. Is that team still available? @virginmedia
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Morning @virginmedia, your famously unreliable but expensive broadband service is down in Walthamstow (again)
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia How can I speak to someone in the UK to make a complaint? Worth noting I'm out of contract and can switch away from Virgin anytime I like
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia He also refused to give me another Virgin Media telephone phone number to contact unless I closed a complaint that I wanted to make about this
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@virginmedia The VM app says no service problems but I have 8MB download tonight on a 200MB service. Lots of disconnects today too. Calling 150 results in them telling me to wait for it to get better.
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Apart from saying sorry, can you genuinely do something to help customers ?
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia I’m not paying you for a self-service option. I’m paying for a service you’re not delivering - the onus is on you to fix it - not me!
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia It now says that there's a known fault in my area that will be fixed today. So, why did Mark say it was planned maintenance to be resolved on 24th and why wouldn't he share the number without closing my complaint?
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia my internet appears to be down, and your status page appears to suggests it’s up. Any idea if there an issue? E11
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia internets down again.. is there an outage?
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@virginmedia Sadly the service is rubbish again today after a couple of ok days.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MISTA FRAZAN
(@MISTA_FRAZAN) reported
@virginmedia Can you confirm if you would charge an existing in contract customer who moves to a new build property where you can not provide the service?
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Ravi Mal
(@ravi_mal) reported
@virginmedia I'm not asking you to change. I want to know if my understanding is correct. DB had a potential solution, but nobody has followed up on that, even after I provided my build number. Was DB referring to Tivo or 360..?
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Captain Chaos - DON'T LOOK UP!
(@Captain_Chaosss) reported
@virginmedia @HamzahKhonat I don't play online gaming ??? This shows the level of service at Virgin LOL, you haven't got a clue
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angela b
(@angelab2711) reported
@XtopherCalvert @virginmedia I have exactly the same problem
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Keys Walker
(@keyswalker) reported
@virginmedia your organisation and customer service has been an absolute joke. Today a 3rd engineer has turned up to install inside arranged by yourselves when external works are yet to be completed, a complete waste of everyone’s time. Tomorrow marks 4 weeks of no internet!
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Sankar
(@sankark4) reported
@skysports @virginmedia I am a VM customer having separate subscription to sky sports hd package. But can't get sky sports mix which today's IPL cricket. Why cannot I get sky sports mix with my sports package???
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Kevin
(@inmonopinion) reported
@virginmedia @offcom @bbcwatchdog Why do Virgin Media treat their customers so badly? I truly think they are the worst media company I have ever dealt with. Nothing you do is fair or justifiable…is it that you just don’t care? #virginmedia #worstmediaprovider #bbcwatchdog
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
@virginmedia No, I entered my a/c number and area reference and then the automated response said there was a complex problem that engineers would take time to resolve. Yet, when I enter my postcode in your website, it says all is fine?!
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philmarkham 🖖🏻
(@philipmarkham) reported
@virginmedia bravo to your yet again terrible service-making my area without internet or phone all day because of doing planned work in my area-if it’s planned-TELL YOUR CUSTOMERS!!!!!!
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Imran
(@__imrank) reported
@virginmedia @nanners327 Getting a similar issue whereby it says there is nothing on the red button