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Virgin Media outages and service status in Islington, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 42 outage signals in the last 24 hours around Islington, including 42 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 25, 8:31 AM GMT+1.
  • 66% Internet (66%)
  • 18% Wi-fi (18%)
  • 7% Total Blackout (7%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Islington come from postal codes N7 and EC1V .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 25: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, London, Camden Town, Islington, and City of Westminster.

CityProblem TypeReport Time
Hackney Internet 29 minutes ago
City of London Internet 35 minutes ago
London Internet 43 minutes ago
London Internet 56 minutes ago
Hackney Wi-fi 2 hours ago
London E-mail 2 hours ago

Nearby cities with recent reports

London

142 recent signals

43 minutes ago
Hackney

31 recent signals

29 minutes ago
City of London

9 recent signals

35 minutes ago
City of Westminster

4 recent signals

13 hours ago
Camden Town

3 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • farnsworth_adam
    Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • AnnieCaird
    Annie Caird 🌻 (@AnnieCaird) reported from Islington, England

    @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

  • gendal
    Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Islington, England

    I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

  • _Lewis_A
    Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Camden Town, England

    Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

  • MisterLeeDaniel
    Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    @virginmedia Stop calling me then hanging up. That’s rude.

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

  • starmanuk
    Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • JeffSalmon
    Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.

  • marianmartinart
    Marian Martin (@marianmartinart) reported from London, England

    @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

  • Omnomnick
    Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • _Lewis_A
    Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • zkhussain
    Zahida (@zkhussain) reported from City of London, England

    @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Islington, England

    @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

  • RogerHighfield
    Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @virginmedia Hi Team, no one caled still. Is this the way Virgin media support? Please cancel the delivery and order asap.

  • buzzkilljames
    James Prosser (@buzzkilljames) reported

    @virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

  • eugenereid
    Eugene Reid (@eugenereid) reported

    @virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!

  • Margare45125811
    Mykrodot 💚☘️🇨🇮 (@Margare45125811) reported

    @arabiaclaire @AnGabharCliste @rte I'm exactly the same ! Virgin Media who run The Tonight Show with Master Gaslighter & Deflector Shane Coleman is just as bad. Thank God for Netflix !

  • RobbieH1972
    Robbie Humphries (@RobbieH1972) reported

    @Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll

  • Fletchers_Mama
    Karen Rodger (@Fletchers_Mama) reported

    @virginmedia It was both. It has happened twice in 2 consecutive mths, both times locked for 2wks. Currently unlocked but never been explained why it how to prevent

  • In2125
    Man in Black 2125 (@In2125) reported

    @virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming

  • RdeB1973
    Robert de Bruin (@RdeB1973) reported

    @virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.

  • gloucesterglass
    Gloucester Glass (@gloucesterglass) reported

    Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!