Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N5, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 03/26/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Hammersmith, Southwark, Stanmore, London, City of Westminster, Merton, Barnet, Hackney, Croydon, Islington, City of London, Hounslow, Greenford and Hampstead.

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City Problem Type Report Time
United KingdomNewham Phone
United KingdomPoplar Internet
United KingdomHammersmith Internet
United KingdomSouthwark Total Blackout
United KingdomStanmore Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • haniehvidmar Hanieh Vidmar (@haniehvidmar) reported from Paddington, England

    @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

  • dreamboatsings Dreamboat (@dreamboatsings) reported from Tottenham, England

    @virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.

  • edshots the world's most copied Edward Moore (@edshots) reported from Croydon, England

    @virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.

  • swami102 Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • MSROPER10 S (@MSROPER10) reported from London, England

    @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

  • thelegoguard LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

  • xfindingxemox Mona Lisa Saperstein (@xfindingxemox) reported from Wandsworth, England

    UK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • edshots the world's most copied Edward Moore (@edshots) reported from Bromley, England

    @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

  • DEDNaive Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

  • dreamboatsings Dreamboat (@dreamboatsings) reported from Tottenham, England

    Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.

  • PaulG_Lon Paul Griffiths (@PaulG_Lon) reported from Wandsworth, England

    @DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • granx1457p buddy14 (@granx1457p) reported

    @virginmedia an you give telephone number for customer service please ?

  • _Terry_Henley_ Terry Henley (@_Terry_Henley_) reported

    @virginmedia It has been happening for about 2 months, I just want to know if there is a way to boost the signal in the house?

  • MattKnight__ Matt Knight (@MattKnight__) reported

    @virginmedia “Looks like there’s an intermittent signal issue in your area”

  • LotharHex Lothar Hex (@LotharHex) reported

    @virginmedia You obviously are commenting when you don't know the details of the issue, which is making me more angry than when I posted. I'll be adding this to the complaint.

  • dan_techrecruit Dan Hoff-Rodrigues (@dan_techrecruit) reported

    @virginmedia No outages... and neighbours fine just us. Unplugged and reset... not working ... also not the first time 😑

  • idkbassists b e a n s (@idkbassists) reported

    @virginmedia I called yesterday considering it has then been down for 24 hours. I got told it’s an area problem and won’t be fixed until 6pm TODAY. That’s over 2 days without wifi or tv services. I run a business from home and haven’t been able to do anything the past two days😩

  • LotharHex Lothar Hex (@LotharHex) reported

    Virgin Media has yet to implement the agreed resolution with the Ombudsman. They got 2 weeks and then Imma get them to fund my next 3rd Party Transformers purchase .

  • agsglassforcars AGS Glass For Cars (@agsglassforcars) reported

    @Offcom would you be able to advise as I've raised a complaint with @virginmedia Had no response £28 was ment to be taken this month as agreed but they continued to take £39. My broadband has been playing up and has still not been resolved !!!

  • supa_singh Sunny Kang (@supa_singh) reported

    Great to experience the common courtesy and professionalism of @virginmedia scheduling two appointments and not showing up or even calling their valued customer to inform them. Even better when they cancel your call 3 times when you try to find out what happened! Disgusting!

  • nomopix Noemi Moreno (@nomopix) reported

    @virginmedia I called 150… same as any other time and followed instructions to get tech support for broadband. After passing the security check before connecting me to someone, it told me to call during business hours. Is your routing for support working?