Virgin Media Outage Report in Islington, Greater London, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7 , N5 and N19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Islington, England
The most recent Virgin Media outage reports came from the following cities: Dagenham, London, Croydon, Southwark, Orpington, Poplar, Ilford, City of London, Hackney, Hammersmith, Wembley, Camden Town, Barking, City of Westminster, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham
|
Wi-fi | 40 minutes ago |
|
London
|
Internet | 1 hour ago |
|
London
|
Internet | 2 hours ago |
|
Croydon
|
Total Blackout | 3 hours ago |
|
Southwark
|
5 hours ago | |
|
London
|
Phone | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Victoria Cuthill RN (@VickyChas3) reported from Harrow Weald, England@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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Victoria Cuthill RN (@VickyChas3) reported from Kingston upon Thames, England@virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!
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Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England@virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.
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linda holmes (@pussinpjs1) reported from London, EnglandI have never had any problems with you @virginmedia before and not happy
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linda holmes (@pussinpjs1) reported from London, EnglandCan you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Lauren Scott-Berry (@Lauren_Sberry) reported from London, England@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Harry Norton (@mrharrynorton) reported from Tottenham, EnglandBack in London and my 4G is shit again. @virginmedia
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Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England@virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore
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Paul Fleming (@MrPJFleming) reported from Hackney, England@virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully
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Sarah Leveridge (@sarahleveridge) reported from Paddington, England@virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted
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Gary 🏴🇬🇧Here for the cricket. (@garythunt) reported from Islington, EnglandDear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
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Victoria Cuthill RN (@VickyChas3) reported from Esher, England@virginmedia Message says service will resume at 10.15 but we’ve had these messages every day & still nothing.....
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linda holmes (@pussinpjs1) reported from London, England@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Paul Fleming (@MrPJFleming) reported from Hackney, England@virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.
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Paul Fleming (@MrPJFleming) reported from Hackney, England@virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even
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Victoria Cuthill RN (@VickyChas3) reported from Esher, England@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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Declan (@walshi01) reported from Ealing, England@virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t
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Declan (@walshi01) reported from Ealing, England@virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration
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chris whittart (@fatwhit5) reported from Hounslow, England******* shit @virginmedia WiFi has gone off AGAIN 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍻 🍷 ⚽️ 🎣 🤫 (@arobinson0) reported@virginmedia A week later and it’s still not working. What info do you need to fix it ?
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Navnit Punj (@coolnavnit) reported@virginmedia Same network outage problem today. What's happening @virginmedia?
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3Vikings1Naturalist (@3Vikings1) reported@InfiDale3476 @WarningEagle I only took my third booster because virgin media Wi-Fi is ****.
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Stuart Carey (@RealStuartCarey) reported@virginmedia It says there is an issue but it doesn’t say what and I called virgin media nearly 2 hours ago and they said they would call back with a technician within the hour.
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justice joker (@neilpor83233332) reported@virginmedia Your website is down also so can’t get complaint through, your engineer has damaged my property, left nails hanging from the wall, and has left staples and debris down my hallway, I need to complain to someone who can understand what I’m saying!!
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Paul (@Deep_diver_uk) reported@virginmedia So just trying to sort some help while your mobile mast is down for disabled parents, CS advised not helpful said would be a charge and sim will be disconnected then stopped answering how reg complaint..
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Stuart Luscombe (@realluscombe) reportedCustomer service from @virginmedia has been appalling since I joined but to be fair, I knew what I was getting into. However, upon cancelling, they have now sent another bill which is due on the 26th May even though the service will end on the 13th May?
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Danielle Rogers (@wicked_witch519) reported@virginmedia Thank you john but I am available on my preferred choice of contact as stated above. It’s unfortunate that so many ppl require the retention team to cancel there contracts.
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Paul Hartland (@hustlerofpool) reported@virginmedia I obviously contacted you when the bills were supposed to be going up this year mine by about £3.50 woman said she would cancel the increase and it still went up from £46.50 to £47.50 for the years I have been a customer I expected a lot better than that, why I am off as soon as
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Paul Hampton (@DorsetDogPaul) reported@virginmedia virgin media delete my Netflix. Im told its a known problem and i should pay up and lose a weeks use, even though charged. They hang up. Next agent says that info is a lie and that i deleted it. Then hang up. Now 26 hours on WhatsApp. DO NOT USE THESE CLOWNS. NO HELP