Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of Westminster, Hammersmith, Chingford, Paddington, City of London, Enfield Town, Harringay, Ilford, Barnes, Hampstead, Poplar, Croydon and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
TV | |
| London |
||
| London |
Total Blackout | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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Jakub Zalas
(@jakub_zalas) reported
from
Bexleyheath, England
@virginmedia It never says what it is. The fix is always hours away. 3pm in this case. This isn’t acceptable in times most of us work from home.
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Ahmed Elfaki
(@elfakiuk) reported
from
Ilford, England
@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia Thanks for the reply. The last time I had the same problem i messaged the same number and it took days to get a response. Not really helpful. Can you actually help specific accounts here? I’d prefer that.
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Mat Barnett
(@matbarnett) reported
from
Walthamstow, England
@virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.
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Gk
(@Gksharkar) reported
from
East Ham, England
@virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.
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Louis W. B.
(@eta1874) reported
from
Bexleyheath, England
@virginmedia Can’t login at the moment as I am trying to do a teams call...
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia why is the Broadband down again?? This is gapping on a daily basis
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Keith Hollins
(@KeithHollins) reported
from
Bexleyheath, England
@virginmedia you’re losing customers here in DA146PW 6PW. What’s happening to our broadband service? Third drop out in last week
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Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia I had the same issue I. May and complained and nobody ever acknowledged or responded so please forgive my lack of faith in your customer care systems and processes
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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Philip Berryman
(@philip_berryman) reported
from
Barnet, England
One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!
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Jakub Zalas
(@jakub_zalas) reported
from
Bexleyheath, England
@virginmedia I know it is an outage. They’re far too common with you. There was not a single outage for the two years I’ve been using EE. It’s a third one within a month I’ve been with you.
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Kate Cooper
(@katecooperuk) reported
from
Brentford, England
@virginmedia internet and tv services down in NW10. The service update says fixed by 12 Oct, is this right? (Service has been sketchy since 2 Oct) 😢
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia trying to contact you to cancel my services. Cannot get through on phone or through messaging? Please help
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia Two days? Seriously? Why are you always too busy to respond to and help your customers? You have multiple communication channels yet it’s all pointless as the only way you will do anything is on the phone and I can never get through.
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Dj Smith
(@ImDjSmith_) reported
from
Hackney, England
@virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia What is their typical response time? Are you answering phone lines at the moment either? If you did I wouldn’t need to do this but I can’t get any help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LeahGalaxy
(@itsleahgalaxy) reported
@virginmedia Did you miss the part about the other 2 engineers not fixing the issue?
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(((MMc)))
(@martinmcnamara) reported
@virginmedia Wireless I. Am. Never connected.. Who in private world is hardwired connected? .... Offices yes....
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(((MMc)))
(@martinmcnamara) reported
@virginmedia Not reg or should I say email long forgotten... Never ever use virgin email address... Solutions?
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Luna #blacklivesmatter
(@Lunanie) reported
@virginmedia Yes, I have restarted the hub but the internet is still erratic at best and I'm running out of ideas to fix this. The cables are fine, the socket is fine, but the internet itself is very much not fine.
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lenny
(@lennyballpark) reported
@l1vparkinson @virginmedia @YodelOnline Your nightmare with virgin was picked up by George Takei on Facebook. Horrible experience, glad it’s over.
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Sandi Gardner
(@Andra1970Alex) reported
@virginmedia Im just off the fone after an hour and 30mins of getting nowhere for the 4th time!!! You are an utter disgrace of a provider and customer service is shocking!!
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Luna #blacklivesmatter
(@Lunanie) reported
@virginmedia internet is completely unusable in my area, after the recent issues with billing just the last straw. No information as to what's wrong and when it will be fixed.
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danny
(@God_of_Timmins) reported
@l1vparkinson @virginmedia Contact the bank? If your a Visa card customer then you can be refunded that way. Then just go to apple
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Emma Williams
(@mummypig50) reported
@virginmedia We know our phone line is the only thing working hence a phone call! Shocking customer service, so angry right now!
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Craig Slater
(@cdslater81) reported
@virginmedia I’ve spent enough money on phone calls to you so I won’t be ringing anyone and I will be cancelling. @virginmedia I haven’t spoken to 1 competent person through all of this, Virgin media is an utter joke after speaking to other people with the problems they are having