Virgin Media outages and service status in Islington, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of Westminster, Islington, City of London, and Camden Town.

City	Problem Type	Report Time
London	Wi-fi	3 hours ago
London	Internet	13 hours ago
Hackney	TV	13 hours ago
London	E-mail	14 hours ago
Hackney	Wi-fi	14 hours ago
London	Wi-fi	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  SA Punk (@michaelsamuels4) reported 4 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Helen Reihill (@BBLn15) reported 5 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 11 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported 17 minutes ago from London, England

  @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 19 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Emma Churcher-Holt (@emmalouchu) reported 19 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 20 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  Helen Pinkers (@Barchetta66) reported 26 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Lloyd Child (@islingtonlloyd) reported 36 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Francisco Soler (Jr) (@jrseloto) reported 37 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Rex (@Lozraus) reported 39 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Jacob Smith (@JacobWSmith10) reported 41 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 43 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Derrick Brown (@DerrickSWB) reported 46 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Amanda Birrell (@blackheathma) reported 46 minutes ago from London, England

  @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

• 
  Sam Batty (@sam_batty) reported 47 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Connor Dean (@donnorcean) reported 52 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Lloyd Child (@islingtonlloyd) reported 53 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Helen Reihill (@BBLn15) reported 55 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Luther Blissett (@LutherB40510976) reported 57 minutes ago from London, England

  @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Captain_red_waffle (@Cptredwaffle) reported 2 minutes ago

  @virginmedia 3rd street-wide outage this year in LS6 tonight. Surveyors have confirmed my property is infra-locked with zero Openreach/Altnet access. Virgin holds a total monopoly here, yet the local street infrastructure is failing. Shambolic really, I need this escalating.

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 2 minutes ago

  @virginmedia @nicolajames38 What a stupid question , Of course shes a Virgin Media customer , Theres no other reason why she would be contacting you otherwise

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 3 minutes ago

  @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?

• 
  Dan (@DanJeoryPhoto) reported 4 minutes ago

  Anyone else in the Chester, NW region having problems with their @virginmedia broadband service? Been down all morning #chestertweets

• 
  Andy (@sadelta99) reported 8 minutes ago

  @virginmedia well done - you fix the issue then it’s broken again so back to no services again and of course your lines are closed so no way of calling

• 
  WRXTW🌊 (@twwenlock) reported 10 minutes ago

  @virginmedia how has the wifi gone down AGAIN two nights in a row 😴

• 
  Tomi (@GadgetsBoy) reported 10 minutes ago

  Trying to cancel a virgin media broadband has to be as painful as pulling teeth without local anaesthetic

• 
  Runningman (@frankieJnr66) reported 12 minutes ago

  @virginmedia How long has this issue been going on for now as I reported it 4 days ago and people saying it’s been 10 days? You surely can’t be serious!

• 
  Sana (@LadySs) reported 16 minutes ago

  @virginmedia service team have been truly abysmal in dealing with the situation involving a 91-year old lady who was out of contract. She was repeatedly told to check your emails unacceptable given her age and circumstances.The lack of compassion and understanding shown is bad

• 
  Mo (@Notts52) reported 17 minutes ago

  @virginmedia DM about what? From my post you have my details, the situation that repeats and repeats and repeats. None of this happened until VM decided that you would make changes for better security by having the VMO2 p'word. Is this problem just us or are others affected? #virginmedia #O2