Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/02/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Bexleyheath, Ilford, Hammersmith, Croydon, Paddington, Hackney, City of Westminster, Southwark, Southall, Harrow, Ealing, Camden Town, Islington and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomBexleyheath Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • bielrtv Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.

  • JXMSZ Jamal. (@JXMSZ) reported from Croydon, England

    RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*

  • MarlingtonBear Sandy Trappitt (@MarlingtonBear) reported from Hounslow, England

    @virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • Glibkid Just This Guy (@Glibkid) reported from Loughton, England

    @virginmedia your service breaks down one day a week. That is the main reason why you’re shite.

  • Deso27 Des O'Carroll (@Deso27) reported from Richmond, England

    @virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service

  • sofiaalice95 Sofia (@sofiaalice95) reported from Poplar, England

    @virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?

  • vshowcards vShowcards.com (@vshowcards) reported from Camberwell, England

    @MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!

  • rogerw117 Roger Williams (@rogerw117) reported from Richmond, England

    @virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.

  • Ann_MadDogLady Ann Cooper (@Ann_MadDogLady) reported from Bromley, England

    @virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks

  • barfolo1979 Bartosz Zakrzewski (@barfolo1979) reported from Walthamstow, England

    @virginmedia Brodband at E15 2BT is still down. 3rd day now.

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.

  • Gavarnos Gavin Mac (@Gavarnos) reported from Croydon, England

    @virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞

  • Hw1Helen Helen Connor (@Hw1Helen) reported from Camden Town, England

    @virginmedia when will you fix the fault at nw3? It's been 3 days!!!

  • mattb112 ← Matt (@mattb112) reported from Poplar, England

    @iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RhonaMiller2019 RhonaMiller (@RhonaMiller2019) reported

    @virginmedia I get there's THOUSANDS of us want to all be online but I thought a service like yours would cope with a huge number of people on at once is this not the case? It would be nice to let us know if you are getting overwhelming numbers on keep things going so we know your struggling

  • benh84 Ben H (@benh84) reported

    @virginmedia It doesn't show many anything via the link. Only the help section. I have an email from yourself confirming delivery today and that Yodel will be in touch with a time slot.

  • AdamHil78105271 Adam Hill (@AdamHil78105271) reported

    @virginmedia After another 90 minutes on the phone being passed from pillar to post, transpires that my complaint has been passed to Stuart’s manager who is not working and no one can confirm when he / she will be back. I am at my wits end. #virginmediaincompetent

  • AdamHil78105271 Adam Hill (@AdamHil78105271) reported

    @virginmedia You wrongly disconnected my services on 22nd December so had no TV and no Internet over Xmas and spent hours and hours on the phone to your scandalously poor customer services trying to get it resolved and it still isn’t. Really took the shine of my Xmas you should be ashamed

  • swailsy gary swailes (@swailsy) reported

    @virginmedia Pretty much but I am still getting big fluctuations in the upload speed. With the hub 3 in modem mode it was always over 35mb but now its dropping right down to 7

  • AdamHil78105271 Adam Hill (@AdamHil78105271) reported

    @virginmedia On yet another call with the customer service team now, so far the colleague I am dealing with who is genuinely trying to help has had to try 5 separate departments. Each time I phone up everything has to be reexplained from scratch #virginmediatheworstcustomerserviceever

  • McquadeClaire claire mcquade (@McquadeClaire) reported

    @virginmedia absolute rubbish service today , impossible to work from home. Test site saying intermittent signal people on the phone saying fine . Absolutely so poor been on hold 40 minutes #nointernet #canthomework #timetoleave

  • ScatmanJohn5 John Swan (@ScatmanJohn5) reported

    @IsMiseMarcas @virginmedia They really do. Never seen anything like it. We're literally on the home stretch and they're trying to make it like it's March 2020. Credit to Fergal Bowers in RTE who's at least been sharing the good news from South Africa.

  • Paul_Devine13 Paul Devine (@Paul_Devine13) reported

    @virginmedia Called 3 separate people since starting this Twitter and all have been hopeless. Was meant to get a call by the resolution team today and not a thing.

  • AdamHil78105271 Adam Hill (@AdamHil78105271) reported

    @virginmedia Call took 1hr 40 mins got nowhere and the promised callback hasn’t happened. Still I used all the time I spent on hold to write to Sunday Times Money customer service complaints asking them to take this up. I hope the do, some public naming and shaming is the least you deserve