Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Islington, Croydon, Hammersmith, City of Westminster, Ilford, Southall, Twickenham, Enfield Town, Camden Town, Kensington, Ealing and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.
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Mr B
(@MisterBurak) reported
from
Hackney, England
@sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!
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lee leyland
(@leeleyland3) reported
from
Barnet, England
@virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"
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Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@virginmedia I am at my wits end with your awful service. I can’t get an answer by phone or online. I’ve had a faulty TV box replaced with another faulty box & when I eventually got thru to someone they’ve shutdown 1/2 of my channels.
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West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
@virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app
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Amy Cronin
(@amycro95) reported
from
Wandsworth, England
@virginmedia No I haven’t. It’s impossible to get through. And I’m sure I’ll get a charge if I can’t get through to sort this problem out even though I can’t get through! I’ve been with your company two years and I should have left after the first years problems!
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Ollie Toogood
(@OllieToogood) reported
from
Ealing, England
@virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@TheEmmaGoodwin @virginmedia I left this company after lockdown 1.0. It’s a pain getting a new service provider BUT it’s worth it in the end.
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Leon Spight
(@leonspight) reported
from
Richmond, England
@virginmedia Yes I have and none are reported. I received a new router and 1gb service upgrade 10 days ago. Since then the speed has been so slow.
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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Natalie
(@WhoOrderedRice) reported
from
Kingston upon Thames, England
@urbanonetwork @virginmedia Thank you, I’ve found a form via @virginmedia website finally requested a prepaid package to return items. Will cancel DD tomorrow. 🤬
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Bromley, England
.@virginmedia what’s the problem with your web site? Super slow and trying to check a house move but site is stuck and unresponsive
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Leon Spight
(@leonspight) reported
from
Richmond, England
@virginmedia Hi there I switched over onto the 1gig broadband service 10 days ago however the service/speed is v slow. Right now it’s 40mb down and 6mb up. I’ve rebooted many times over the last week however service remains poor. What should I do?
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Steve Bruck
(@vColossus) reported
from
Bromley, England
@virginmedia - What kind of shocking service is this? After phoning up and receiving an automated broadband test which proved there was a problem. A supposed text message was sent - not received and now your automated support line is too busy to take calls.
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Matt Nolan
(@mattnolan83) reported
from
Croydon, England
@virginmedia So I can’t call you, I can’t Email you and I can’t use any online support? How do I let you know I’m cancelling my contract due to above inflation price hikes? Ofcom?
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Jawwad Ahmed
(@JawwadAhmed01) reported
from
Wandsworth, England
@virginmedia No VM! we dont have it unfortunately...and I am very sad of not having the connection 😢 please help
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia wii fi gone again, not good when you trying to watch wandavison on Disney plus, and the tech dept in India are closed, pay £50 per month for this ? Think am being ripped off, HELP
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Meldrew
(@victormeldrew66) reported
from
Croydon, England
@virginmedia To be honest not sure if i can be bothered,do i want to go through that all again. Been a customer for years it's always been the same. When you do eventually talk you can be quite good.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Holmes #FBPE 🇬🇧🇪🇺
(@ealingdave) reported
@virginmedia Yes service is fine now, but we have come through a period of massive disruption with no notification or compensation
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Jonathan Mercer
(@fabrica23) reported
@virginmedia What a surprise still not fixed. How long should I have to put up with this? Another month? How long is reasonable and still being charged for this lack of service? At what point should I look to another company to provide the service you can’t?
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Andrew Greenham
(@GreenhamAndrew) reported
Why is it that at @virginmedia and @virginmobile there is never anybody who can sort out your issues. I started a pay monthly phone contract in Nov 20, and after 23 phone calls, 5 complaints, sending my phone back(didnt work)I finally upgrade my phone but get rejected?
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Cherylee Houston
(@cheryleehouston) reported
@virginmedia Yes we did that it said there were no problems in the area. If an engineer can’t come in - is there anything they can do? Is it something you can fix remotely?
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Ayresie
(@Ayresie_) reported
@virginmedia It's not our router as they gave us a new one, but they didn't really tell me much other than it'll take a few days to fix, over a month ago..
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Natalie
(@NattoBri) reported
@virginmedia Thank you,will do! no engineer to our house to fix have to wait for the area to be fixed!The annoying thing is that it was working (intermittently) until we were told to turn off and reboot it no it can’t re connect!Thanks for coming back to me!Another wkend of no internet &kid
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Cherylee Houston
(@cheryleehouston) reported
@virginmedia hello can you please help? We have a problem with our broadband &it’s taken me through to the option of booking an engineer. But we’re still shielding and haven’t had anyone in the house for. A year so this isn’t possible. Is there an alternative you can help with?
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Stu Prescott
(@sprescott16) reported
@virginmedia I eventually sorted this with your billing team, but the issue is more systemic than that, I informed you I was leaving last august to change providers in September, you failed to cancel my account, I spent hours on hold, you continued to charge me, in November it was meant to
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HWPH
(@darkrysta1) reported
@virginmedia Yes and which is the reason I need to escalate to the ombudsman please. Months of complaining and waiting on hold and passed between departments and no resolution. I did not expect this from the supposedly big gun in the business. Please advise how to escalate.
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Kyle Wheeler-Adams
(@kyle939) reported
@virginmedia - Shocking ******* service lately! Worst service I've received from any company ever in the past few months! Constant issues, just called, guy hung up because I swore, then the other guy just walked off, left the phone there, pointless. Waiting on my complaint!