Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, EC1V and N19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Woodford Green, Hackney, Ilford, Southwark, City of London, Chigwell, Newham, Poplar, Wembley, Borehamwood, City of Westminster, Waltham Forest, Croydon and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling
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Katie Haisman
(@Katie3boys) reported
from
Eltham, England
@virginmedia shocking service with the internet
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia The internet is not working
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Is awful isn’t it? Mine’s been on and off since early June. Many people have come out and ‘fixed’ it for it to be even worse. One guy said that he went out and fixed whatever the issue was, but he was in my house the whole time!
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Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
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Lee Neale
(@lhntennis) reported
from
Richmond, England
@virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Vincenzo Rampulla
(@vmrampulla) reported
from
Poplar, England
@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Z
(@PrivArsenalFtbl) reported
from
Tottenham, England
I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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Keef Gibbs
(@Keefidentity) reported
from
Merton, England
@virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ED PARSONS
(@edparsons) reported
from
Richmond, England
@virginmedia Yes but only after taking the complaint to CISAS, really poor support I’m afraid to say...
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Asa McGrath
(@amcgrath1uk) reported
@virginmedia I’m a named person on my mother’s account, she has never signed in online to her virgin media account to set preferences. If I’m correct, permission needs to be asked now to contact rather than asking for us to decline!
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Stephanie Court
(@StephanieWins) reported
Great still on the phone to @virginmedia ! The 5th time this week! Actually trying to continue their service in my new place, but now I’ve had enough of this ‘customer service’ !
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-M-13
(@Tekki13) reported
@virginmedia the plug has blown up on my broadband..and my phone still doesn't work (years) and your web help is useless saying it's disconnected.The chat is a useless bot. I'm very close to canceling the direct debit. Not paying for 2 unusable services out of 3 Can you help
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NMD DetrimentKoi™
(@DetrimentKoi) reported
@virginmedia dont have login details to get into this
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.
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K S 🇬🇧
(@kathys50) reported
Thinking of moving to @virginmedia ? Don’t do it. @virginmedia is totally unreliable. Got a problem? Talk to a bot. #brokenagain #nowifi
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NMD DetrimentKoi™
(@DetrimentKoi) reported
@virginmedia nothing at all , ive had 3 different routers since the 15th and still the same , cabeling from the house to the cab has to be the problem but explaining it to them is like talking to a todler , they just dont care contract ends on the 15th may thinking of not renewing till fixed
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Alex Mac
(@AlexMillan7) reported
@virginmedia I checked this this morning and it says "no known issues" - when I called an automated voice told me they were doing work and it would be back on at 4pm. Checked all cables etc - hub is showing a solid yellow light.
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Man of Kent
(@NeilBaker8) reported
If you are thinking of getting @virginmedia I would advise against it. No broadband until 09.30 in the morning by their poor standards. Rubbish 🗑by todays standard.