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Virgin Media

Virgin Media outages and service status in Islington, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Virgin Media generated 43 outage signals in the last 24 hours around Islington, including 43 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 14, 11:50 AM GMT+1.
  • 62% Internet (62%)
  • 18% Wi-fi (18%)
  • 10% Total Blackout (10%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 0% Phone (0%)

The latest reports from users having issues in Islington come from postal codes N7 and N19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Hackney, Islington, City of Westminster, Camden Town, and Tower Hamlets.

CityProblem TypeReport Time
London Wi-fi 4 minutes ago
Hackney TV 4 minutes ago
City of London Internet 5 minutes ago
Camden Town TV 6 minutes ago
London TV 7 minutes ago
London TV 8 minutes ago

Nearby cities with recent reports

London

141 recent signals

4 minutes ago
Hackney

18 recent signals

4 minutes ago
City of Westminster

6 recent signals

3 days ago
City of London

5 recent signals

5 minutes ago
Camden Town

3 recent signals

6 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • KikassP
    kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • MisterLeeDaniel
    Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    @virginmedia Stop calling me then hanging up. That’s rude.

  • SandraS80775853
    Mary (@SandraS80775853) reported from London, England

    @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • RogerHighfield
    Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

  • donnorcean
    Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

  • BancoDePapa
    グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

  • elthampalacegay
    royal 🌈 (@elthampalacegay) reported from London, England

    Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

  • shah4569
    Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

  • tomaszrykala
    Tomasz Rykała (@tomaszrykala) reported from London, England

    Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

  • _Lewis_A
    Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • DianaAlexS
    DianaS (@DianaAlexS) reported from London, England

    @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

  • WilsonJevelyn
    Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England

    @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

  • elthampalacegay
    royal 🌈 (@elthampalacegay) reported from London, England

    Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

  • lucyfrancis_tri
    lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @LPNevin @virginmedia I have the same problem, lost access to my email account

  • lucyfrancis_tri
    lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Medzy1506
    Ahmed 'Sonic' Mohamed (@Medzy1506) reported

    @virginmedia My TV is down yet again. When is this going to be resolved?!

  • Ester_Laura83
    ester83 (@Ester_Laura83) reported

    @Dominiho7 @virginmedia same, thought I'd be able to use the inpost locker down the road, we've 3 evri drop off shops in the village but min 25 min to a yodel one.

  • MooeyMills
    Stuart Mills (@MooeyMills) reported

    @virginmedia you need to employ more staff it’s impossible to speak with a human being when support is needed and your online solutions are totally inadequate and result in unwanted enineers visits

  • butler47
    linda butler (@butler47) reported

    @virginmedia No.The account is in my name only.When I sign in I can access my bill etc but,when I scroll down to the quick email link it’s my ex husband’s emails I see not my own.Apparently a ticket was raised to help fix this problem but as yet I am still waiting on someone getting back 2 me

  • AndrewW12290183
    Andy W (@AndrewW12290183) reported

    @virginmedia Still yet to happen. Plus you will still keep my money for a TV subscription that I never signed up for. Virgin does not reward customer loyalty. I also see you think customers issues are funny

  • Dgjbear1
    Dgjbear (@Dgjbear1) reported

    @virginmedia @DeeEmCee28 Direct messaging here doesn’t help. There are automated responses.

  • ImaginaryCard
    Mo2 (@ImaginaryCard) reported

    Hello @virginmedia the Internet has been down since 7.30am and I haven't been able to register a loss of service on your website. Wtf

  • AndrewW12290183
    Andy W (@AndrewW12290183) reported

    @virginmedia Why ? and I don't appreciate the laughing face as this is no joke. I complained about being charged for a TV package I never signed up for. Nothing happened. I leave Virgin but I have to chase you to return your quipment. Hopefully Friday will be the end of dealing with Virgin

  • HelenDavie66542
    Helen Davies (@HelenDavie66542) reported

    @virginmedia Having problems getting install app to display to change to virgin media 360. Shall I just wait 5 days for it to appear?

  • zarapalevani
    Zara Palevani (@zarapalevani) reported

    @virginmedia after an 1:40 min of being with your support team, they deleted my high speed network. It's 11:04pm est and your phone support no longer answers. I have no idea where to look for help.