Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N1, N7, EC4P, EC1V, N5 and N19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ealing, Bermondsey, Harringay, Fulham, Paddington, Finchley, Croydon, Borehamwood, Bushey, Ilford, Wembley, Walthamstow and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 Acton |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Ealing |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia signal gone down again in IG2 6PX, please can you reboot your servers
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BCL27 Design
(@bycandlelight27) reported
from
Islington, England
@virginmedia And yet after 2 days it's still not working.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia holding on so long to talk to customer services that my home phone is out of charge! No wonder I want to leave them. Would not recommend at all.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please fix @virginmedia in NW3 get pixelation on channels like C4 ...
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia you really don't understand the concept of customer service
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I want to cancel my broadband. I cannot contact you. I've been kept waiting so long my phone is out of charge. The password you sent me is not accepted. You are the most incompetent company I've dealt with in years.
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LifeOfTy__
(@LifeOfTy__) reported
from
Enfield Lock, England
@virginmedia Sort your shit out. Broadband and TV continuously going down today
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I'll just cancel my direct debit
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Another day, another business-damaging fault from @vmbusiness. You are not providing me with a service guys, this is unacceptable. Someone needs to jump on this. I would consider going to another provider, even taking a speed reduction, for the sake of consistency
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شاهد اقبال
(@essentialfusion) reported
from
Ilford, England
@virginmedia Don’t reply with a bog standard message written by a monkey doing a cut and paste job. Bubbles has more important things to do than worrying about your crappy service
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia I suggest you improve your so called customer service by getting shut of it and starting again
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Timothy Firmager
(@timmy_uk) reported
from
Merton, England
@virginmedia Service is “good”, the Virgin Connect app is saying I have “great” coverage around the flat but every speed test I do it is so poor. Wireless connections, as I don’t have the luxury of cat 6 Ethernet cabling infrastructure throughout my flat. Please can you help.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia finally managed to leave you. Time to celebrate! Useless service. No concept of customer service. Even asked me if it was about price because youy could do something about that.
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia Got through after 45 mins wait. I pay a fortune for this and your customer support is not fit for purpose. I'm off.
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Deirdre Gollogly
(@GolloglyDeirdre) reported
from
Barnes, England
@browndogbarnes Always had Virgin Media with no problems
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Andrew Kemp
(@andrew_kemp) reported
from
Paddington, England
@NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!
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TheMrFlowers
(@TheMrFlowers) reported
from
Camden Town, England
@virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!
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Marko Valonen
(@MarkoValonen) reported
from
Brentford, England
@virginmedia customer services needs a nig improvement! A gent from your marketing team called and offered FREE channels as I’ve been witn u since 2002 or so. Bill comes and I’ve been charged for the service. I call customer support and they tell me that the marketing team LIED.
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Katie Bolton
(@katie_b72) reported
from
Islington, England
@virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle D Harris - Social Media
(@michelledh) reported
@RyuugaKun1 @virginmedia This is why I never ring! @virginmedia can you not arrange a text chat or give an email to this poor guy who has been on hold for an hour, all he wants is activation for goodness sake.
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Alexandra Bowie
(@AlexandraBowie1) reported
@ELilliLDWorman @virginmedia That’s infuriating! I’m waiting too been about 45mins now...you should be able to cancel online it’s an absolute joke.
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Stick A Fork In Me
(@drmackie2000) reported
@virginmedia I have been trying to cancel my account for days. Your website is circuitous and no help "cannot be done online" and wait times on the phone are hours and the message to go online to help you support vulnerable customers. Hugely frustrating. Even keener to leave now.
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Wozza
(@__Wozza__) reported
@virginmedia Same as before in that no one has dug the road up or laid the cable which is the problem from March.
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Glen Wharmby
(@glenwharmby1) reported
Again, this is terrible i'm paying for a service fro Virgin Media I'm not receiving, although they take my payment automatically every month!!!!!
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Mark Harris
(@mharris179) reported
@virginmedia Do you have an ETA on the fix for broadband and TV intermittent issues in KT3? Your service status keeps saying no issues, but there have been issues since 4th Jan.
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Maryam Bahrami
(@MBahrami10) reported
@virginmedia @VirginMediaCorp How can I reach out to someone in customer service? I’m a new customer paying for your highest broadband and can’t access anyone in anyway to fix the issues I’m facing.
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sally craig lyon
(@SaldecoLyon) reported
@virginmedia @Albinocappacino Your customer service is absolutely APPALLING. Use the money to invest in customer service. Sadly I have more than 1 year left with you. terrible network service on my phone, no wifi in half the house and attempts to contact you by phone result in endless loops and cut offs.
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t a z z i
(@CurlyTazzi) reported
Why are all your phone lines down @virginmedia ? Not only are you useless at providing a service that I am paying for, you’ve also taken off the option for me to call you and try to resolve the problem. Abysmal! I could be losing my job over this!
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Mike
(@mickyjayuk) reported
@virginmedia Your response is very different from the experience I & many Virgin customers I know have experienced over the last 9 months. Your website is horrifically broken, links going nowhere, sessions not passing between pages(meaning multiple logins required). And phone support is awful