Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Harrow, City of Westminster, Hackney, Barnet, Islington, Hounslow, Paddington, Welling, Croydon, Wandsworth, Southwark, Chingford and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| Harrow |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
-
Tyler Smith | 17
(@TELITYceo) reported
from
Bromley, England
Grrrr @vmbusiness have had to be up all night working on a project and broadband went down... SO... - uploading 20gb via hotspot on 1 bar of 4g - heating down (smart home) so frozen too - lights not working 🙃🙃
-
Julian D 🇪🇺 #FBPE 3.5% #proEU 🇧🇬
(@Dizzyeek) reported
from
Brentford, England
Hi @virginmedia , my @E4Tweets HD channel 145 has been off for weeks.. What is going on? Ive tried everything to fix it but the problem is not with me...
-
Chris Sutcliffe
(@chrismsutcliffe) reported
from
Camberwell, England
@tzusj @virginmedia .@virginmedia are just the worst. Over the course of about four months we found they incentivise their call centre staff to full on lie to you. Awful business practice, puts their service staff in a real bind
-
Solveiga Pakštaitė
(@DesignBySol_) reported
from
Walthamstow, England
@virginmedia After trying several things, our broadband is still down. Trying to book an engineer since yesterday via phone and chat. No answer. We've had no internet for 2 weeks now. Can you help?
-
BigTaze #BLM✊🏿
(@BigTaze) reported
from
Hackney, England
@Velourpapi It does count lool .. the signal in my area for virgin media is ****!! So got to use that !
-
MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Awful. I ask you again - what exactly are you spending customer fees on?
-
MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Hi - my wifi still isn’t working. I’ve texted you and now tried to call you to cancel with no answer from either. Can I ask where is the money from your customers being spent?
-
helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia Hi, still with the problem. Broken and distorted image and audio
-
Mark Moriarty
(@MoriartyMark) reported
from
Merton, England
@virginmedia don’t really enjoy my internet going down 5 times a day is there any danger of anyone answering your phones so I can get them to take this **** out?!
-
Wozza
(@DWozza) reported
from
Merton, England
@virginmedia someone just answered and then put the phone down on me
-
Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@flyinggirlsarah @virginmedia That’s actually a really good idea Sarah, thanks. It’s like Catch 22. They say to call, the phone message refers you to the website, and the website tells you to call. The last time I had customer service as bad as this was @VirginAtlantic ! What’s the connection, I wonder?
-
carly cella
(@CarlyCella) reported
from
Wandsworth, England
@virginmedia what is going on with your broadband and would help if your phones are answered by someone who can actually help!!!
-
Just Clear
(@justclearuk) reported
from
Richmond, England
@virginmedia shocking service lately and we are not happy clients, with broadband being down. We were forced to upgrade and then the engineer didn’t even bother to show up. Waited over 4 hours on the phone. Finally had enough and will be disconnecting.
-
David scilly
(@DScilly) reported
from
Islington, England
@jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min
-
Holly B
(@hollyliba) reported
from
Camden Town, England
@virginmedia WHAT THE BLOODY HELL IS WRONG WITH YOU EFFING BLOODY INTERNET. We’re all working from home mid lockdown and have jobs to get done. Your service collapses all the effing time
-
MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account
-
Zena Mclean
(@ZXena_Mclean) reported
from
Ealing, England
@virginmedia can someone help me out please? Been through your phone lines and online chat service. Seems no one knows how to change a email address and password. £20 changeover service for something most of us can do on our own in less than 5 mins. Why is this so difficult 😭
-
Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@CllrDaly @CllrSButt @virginmedia I’ve now paid three bills for service I’m not getting!
-
Wozza
(@DWozza) reported
from
Merton, England
@virginmedia I waited for a hour and twenty minutes and your guys out the phone down on me and you haven’t even got the courtesy to respond?
-
Karl Lawson
(@KrLwsn) reported
from
London, England
@virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
emma!
(@emmaisasink) reported
Can Virgin Media sort their ******* **** out? Had about 4 hours of WiFi in the past 24 hours? Or can anyone recommend a decent UK internet service provider that doesn’t constantly crash and isn’t unreliable?
-
simon reynolds
(@simplesi29) reported
@virginmedia All equipment has been checked and signals are ok, I was told sometimes a different router may not be as good on WiFi as others. And there is nothing they can do other than paying for an extender. This was a downgrade and now I'm stuck in contract with a rubbish service.
-
David Martin
(@dave7martin) reported
@virginmedia All I keep getting is that there are intermittent signal issues in my area and it’s usually fixed within 24 hours. How does it keep happening?
-
laura 👻
(@lauraflynnn) reported
@__ffslottie__ @virginmedia Shoutout to Russel who was ridiculously rude on the phone earlier and then hung up on me xxx
-
Simon Miller
(@SimonMiller316) reported
So I’m just gonna keep updating this until it’s sorted as it’s the only way to get some movement. After @virginmedia told me my internet was fixed & even checked to confirm… it’s still down. 10 days & counting. The question now is what comes 1st? My wifi back or Veer on Raw…
-
Bestboxerburner
(@bestboxerburner) reported
@SimonMiller316 @virginmedia @richardbranson If you're wondering why a broadband company can't fix your broadband when they say, then call 1-800-stuffjusthappens. They'll be waiting to take your call!
-
Danofthewibble
(@danofthewibble) reported
@Stupacabra @virginmedia Genuinely never had a problem with Sky broadband that wasn’t Openreach’s fault.
-
positive vibes 💚💙🇺🇦
(@positiv07652695) reported
@rickynow We just left Virgin media. Customer service awful
-
tony
(@toe2868) reported
@virginmedia whys it impossible for you to listen to what I say. I’ve had 2 engineers, ‘fix’ my bband, new HUB 4 replacement, several calls, complaint and email to the CEO. but still my internet keeps going down. I’m paying 1Gig service for 6 weeks and NEVER had full service.
-
CapgunTom
(@CapgunTom) reported
@virginmedia Nope there are no issues listed in my area based on that checker.