Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 11/25/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Southwark, London, Waltham Forest, City of London, Croydon, Hammersmith, Newham, Hackney, Dagenham, Woodford Green, Bromley, Harringay, Wandsworth and City of Westminster.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomIlford Internet
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

  • niawynthomas Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

  • gendal Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

  • tor_a victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Done that, and still doesn't work

  • markrhorney Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Service page says no issues.

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Time to ditch @vmbusiness I think, unreliable service & weak support

  • catt_hurman Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

  • AndrewGrill The Actionable Futurist® Andrew Grill (@AndrewGrill) reported from Kensington, England

    @virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • catt_hurman Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Virgin Media should change their name to Virgin Media Outage

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraDerrick20 Laura Derrick (@LauraDerrick20) reported

    @virginmedia I’m very disappointed that as an existing customer, I cannot take advantage of your oomph bundle at £79. Instead I am quoted £90+. Bearing in mind I would be signing up to a new contract for 18 months. Ultimately I have now cancelled my contract with you. Disgraceful

  • katestone4 kate stone (@katestone4) reported

    @virginmedia zero help from your customer service team who have no understanding of why I’m calling!! Half of a series on a channel I’m subscribed to says “subscribe” when I try to watch which is very annoying as already watched ep 1!

  • TheWorkSmith The WorkSmith Group (@TheWorkSmith) reported

    @virginmedia wTH good old virgin media again. So a marathon session of 25 hrs on to customer services. They are charging me for the last 10 months with items that don’t work. I get through to their Scottish office and speak to aiden very good (after 25 hrs) to confirm new package

  • HainesRuss Russ Haines (@HainesRuss) reported

    @virginmedia Thanks, I Have tried both and neither solve the issues.

  • BalvinderTV Balvinder Sidhu (@BalvinderTV) reported

    My internet has not been working for almost a week @virginmedia promised an engineer would fix Saturday afternoon but no-one came then we were assured that they would come today but no show - incredibly disruptive especially when wfh & call centre unhelpful

  • andrewjrosoman Esgidiau Angladd 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@andrewjrosoman) reported

    @virginmedia scam call claiming to be virgin to boost internet. Asked to download “team quick support”

  • Chrisyddmn Chris Deadman (@Chrisyddmn) reported

    @virginmedia Been into apps and tried it and it doesn't work, I have restarted the box already and still nothing

  • ianjones1981 Ian Jones (@ianjones1981) reported

    Well after 14 loyal yrs as a customer @virginmedia you have well & truly lost any respect of mine! Not the way to do business! Hung up on, manager refused to take call or discuss. Only called to change address, @Virgin can't supply that area we therefore pay them £240!

  • Guvd_7 Guvd_7 (@Guvd_7) reported

    @virginmedia The phone lines are too difficult to speak to a human and the work itself often takes over an hour. I don’t want to be stuck on the phone while we do this. Chat is much more convenient for the customer. How do I access chat?

  • HoggGoblin HoggGoblin (@HoggGoblin) reported

    @virginmedia Really? You don’t think intermittent loss of internet - or so slow as to be unusable for days at a time is worth a status update? Even when you’ve given it a fault reference? You think it’s more efficient for everyone to call you separately rather than openly admit the issue?