Virgin Media Outage Report in Islington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N5, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Hackney, London, Croydon, Southwark, Stanmore, City of London, Hounslow, Greenford, Hammersmith, City of Westminster, Hampstead, Ilford, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Islington |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Hounslow, England
@virginmedia your online customer service intro is shocking. Frustrating and awkward. Such a big company should have a better phone service.
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@ben_reed_73 @Scoutsscarter @BBCBreakfast @virginmedia I have been with them for 12 years. Love the product, hate the service
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دانه الضبيب
(@DanaAldubaib) reported
from
Paddington, England
@virginmedia Yes I would like to cancel my service and still no one answer !!
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Bobby Harding
(@bobby_harding_) reported
from
London, England
@virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
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Mark Gould
(@yiddo71) reported
from
City of London, England
@virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk
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Paul Dart
(@Enfield67) reported
from
Enfield Lock, England
@virginmedia After all that, the new contract by email shows the phone part of the deal has been down graded to weekend calls only despite my Dad saying he needed to keep all time calls as he spends ages on phones to hospitals and doctors for appointments. I’m sure this wasn’t what was agreed
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Bethany want
(@BethanyWant) reported
from
Bromley, England
@virginmedia It is only effecting one room in the house. On all devices. I have checked my area and there are no known issues
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aaron grantham
(@aarongrantham) reported
from
Richmond, England
@virginmedia seems to be a problem with playback on iPad from virgin media box. Stored shows on the box were playable now not. Connects, plays 2 secs then stops noticed 3 days ago.
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Matthew Thistleton
(@ThistletonM) reported
from
Ilford, England
@virginmedia Thank you for your response, the TV connection is still often very slow or (having just come home from work) currently not connecting to Netflix or catch up (error NW-2-5)
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
@virginmedia I'm sorry, if your people can't get their acts together I'm not going to chase them and I'll be looking into our service options tomorrow
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Bobby Harding
(@bobby_harding_) reported
from
London, England
I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
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Bethany want
(@BethanyWant) reported
from
Bromley, England
@virginmedia It keeps going down on all devices now.
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
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Nigel
(@nige977) reported
from
Ilford, England
“Right now our team is a little busy” @virginmedia yeah no shit they are, everyone trying to call to get their daily virgin issue sorted
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.
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Nigel
(@nige977) reported
from
Ilford, England
@virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack
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Nigel
(@nige977) reported
from
Ilford, England
on hold for 15mins @virginmedia only to be given another number, utterly useless, how can the service be so expensive, but this useless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen daly
(@dales23) reported
@virginmedia need some help ,my WiFi is terrible, worst its ever been and can't get through on live chats anymore, they don't ever answer
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Paul Holt Guardian Of Tux
(@TravelsOfTux) reported
25 minutes now @virginmedia . I have never heard such a load of dismal and depressing hold music as you have. then just to torture even more it repeats. #virginmedia
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Kim Wheeler
(@kpwxx) reported
@virginmedia Just tried again, got told restart hub would fix current fault (even though no issue currently) and then hung up on again. No option to actually tell you what the fault is. Also other customers in town having exact same issue at same times so clearly not a problem with our hub.
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emily isham
(@teachya) reported
@virginmedia I have been on hold for nearly half an hour trying to cancel my account. Website says I have to call and can’t do this online which is very frustrating. Can you help?
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Damian Armitage
(@damianarmitage) reported
@virginmedia would be new customer. About to move into new home. What is the timeline on setting up internet? What is general wait time for a slot?
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AdaM BcFc 93
(@AdaM_BcFc_93) reported
@virginmedia I cant pass the security! nobody will talk about it. I spoke to someone on Tuesday and he said it went to customer services and nobody got back to me. I called again yesterday and they said because I can't pass security they wont talk about it. Nobody has advised me.
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ʟ ô ʀ ᴀ 🆓🏴
(@marwoldeb) reported
@IvanIvanovichC2 @ScanlanWithAnA @virginmedia Ive never had that problem with them luckily, thags weird why it happens though. Do you data caps or anything?
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Paul Holt Guardian Of Tux
(@TravelsOfTux) reported
35 minutes and I gave up @virginmedia . My ear was trying to close up in protest at the utter garbage being played. I'll try again next week.
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Lorraine Jean Bush
(@LJBush) reported
@virginmedia My sons rang you loads of times, waiting on the phone for hours, just get fed another load of lies and yet another fix by date to find it's not been fixed again. Just fix it and stop all the BS. I'm reporting VM to Ofcom
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Vanisha
(@lifeofvanisha) reported
@virginmedia hey trying to reconnect my services but taking 1 hour to get through to your help team?