Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N1, N7, EC4P, N5 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 05/06/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ealing, Croydon, Mitcham, Enfield Town, Hampstead, Hackney, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town, Coldblow, Paddington and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomEaling Wi-fi
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomMitcham Internet
United KingdomEaling Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia broadband not working in IG2, sort it out virgin, how can we WFH, when we can’t given get the service, hope you are going to refund us for loss of service,

  • rbcurly ruth bankover (@rbcurly) reported from Borehamwood, England

    The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020

  • camillaudia Camilla Audia (@camillaudia) reported from Merton, England

    @virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...

  • dudleyandcoltd Dudley & Co Roofing Ltd (@dudleyandcoltd) reported from Barnet, England

    Any elses Virgin down 👎🏻 #virginmedia

  • DalalNirav Nirav Dalal (@DalalNirav) reported from Harrow Weald, England

    @virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall

  • EmmaAintQuick Emma Quick (@EmmaAintQuick) reported from Wandsworth, England

    @AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia The website is not working, service has gone down again (4th time today)

  • PeugeotRepairs peugeotrepairs (@PeugeotRepairs) reported from Enfield Lock, England

    @virginmedia No we can't just for updates because your site is down too

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Bushey Heath, England

    @virginmedia Fix it dear Henry dear Henry fix it ... there’s a hole in my....

  • PaulFar47747735 Paul Farmer (@PaulFar47747735) reported from Kingston upon Thames, England

    @virginmedia Down again!!

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia Hi still waiting for problem to be fixed. @richardbranson We need the broadband to work in these times when we are expected to stay on our island 🌴, sorry I meant out 2 up 2 down, but pay a fortune for a service we are not receiving 😢

  • frankandreas3 Frank Andreas (@frankandreas3) reported from West Molesey, England

    @virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible

  • PeugeotRepairs peugeotrepairs (@PeugeotRepairs) reported from Enfield Lock, England

    @virginmedia my broadband is still not working how can you say it's been fixed!!

  • GeorgeBullen95 George Bullen (@GeorgeBullen95) reported from Bromley, England

    Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.

  • Neilwigg Neil Wigglesworth (@Neilwigg) reported from Bromley, England

    @virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)

  • rabzzz_ Rabzzz (@rabzzz_) reported from Merton, England

    @virginmedia fix your stupid internet kmt

  • lifesmarrow Simon Bostic (@lifesmarrow) reported from Lambeth, England

    @virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    @virginmedia Let’s see if you can keepie uppie the signal to your customers

  • PeugeotRepairs peugeotrepairs (@PeugeotRepairs) reported from Enfield Lock, England

    @virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mjhowcroft Michael Howcroft (@mjhowcroft) reported

    @virginmedia There is no option to downgrade online and there is no clear department to downgrade on the phone. Our complaint asks for someone to email us to arrange a phone call to discuss this please. 2/2

  • BarryLButcher Rother Valley Baz (@BarryLButcher) reported

    @virginmedia To all those people whom I’ve tried to convince to change to @virginmedia I’m sorry network has been down now since 6.00pm last night and just had an update it won’t be back on until 7,00pm this evening I’ve a childcare support bubble crawling up the walls 😡😡😡

  • snajix Sanjeev Gupta (@snajix) reported

    @virginmedia Nope. There are no problems here. It is just that no one is booking the job.

  • snajix Sanjeev Gupta (@snajix) reported

    @virginmedia Yup. Not an issue with service status. As your own engineer stated when he visited and worked on this, the line from the cab needs to be relaid

  • Daedalusx12 James Pilson-Wood (@Daedalusx12) reported

    @virginmedia I had already made 2 call back requests and neither happened. It’s regarding those 2 failed call backs, 4 people hanging up on me, poor customer service, poor technical service, being told misinformation, being on the phone for 4.5 hours to name a few things.

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice

  • sob999 Stephen O'Brien (@sob999) reported

    @KeithMillsD7 @virginmedia Thanks. Will do. Luckily the students are sufficiently tech savvy to point out the work around. Poor pandemic service from @virginmedia though.

  • IFAAdviser Steven Hulbert (@IFAAdviser) reported

    @virginmedia Yes I did receive this link...... and I still a yellow light. Could we assume for clarity on my current frustration that the link didn’t help. I accept it may have been me, I am not a technician. I may have missed a step, waited 8 mins rather than 10. My light is still yellow

  • bakewellll zzzzz (@bakewellll) reported

    @virginmedia I've called up and made a complaint but still had no reply from anyone to fix it and my bill comes out soon.

  • dkhatton David Kevin Hatton (@dkhatton) reported

    @virginmedia After 49 mins of support calls bouncing me around... i was promised a proper technical call call back within 2 hrs - never happened. It seems impossible to get any support??