Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hackney, Croydon, Chingford, Wembley, City of Westminster, Hammersmith, Southall, Woodford Green, Ilford, Dagenham, Beckenham, Enfield Town and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Croydon |
Total Blackout | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling
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Dipak
(@dip2ooo) reported
from
Harrow Weald, England
@Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
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Vincenzo Rampulla
(@vmrampulla) reported
from
Poplar, England
@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Is awful isn’t it? Mine’s been on and off since early June. Many people have come out and ‘fixed’ it for it to be even worse. One guy said that he went out and fixed whatever the issue was, but he was in my house the whole time!
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Drew Salisbury
(@DrewSalisbury5) reported
from
Barnet, England
[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡
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Jane Lees
(@janeylees) reported
from
Enfield Lock, England
@virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience
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Robert Harrison
(@ieattothebeat) reported
from
Lambeth, England
@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia i’m on my KNEES man PLEASE FIX THE INTERNET
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia At this point i might as well get dial up. Virgin Media completely down in the Merton, London area. Been faulty since Mid June and still not fixed. Why?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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T. S.
(@dattepalme) reported
@virginmedia 2/2. I am desperate and don't know what to do. Please help me to get in contact with anyone. What can I do. What do you need to know in order to help me?
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blair sinclair
(@blairsinclair) reported
@virginmedia The rep said that was fine, the proceeded to tell me how virgin speeds were faster etc. I said I still wanted the 30 days to stand but I would get in touch if I changed my mind. Now I find out the notice period was never logged and I face a huge bill for a service I had cancelled
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Sharon G
(@sharonjane3103) reported
@virginmedia Yes it was. Also forgot to mention the last person I spoke to informed me that I had requested my account be closed. News to me. If the whole process wasn’t so time consuming and stressful I’d laugh. It’s really no way to treat customers.
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blair sinclair
(@blairsinclair) reported
@virginmedia Thank you for trying to help- but I have already been on the phone for over an hour today and the service I’ve received has been largely appalling. I am also working all day tomorrow. I just want this sorted.
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Chloe Elizabeth
(@ChloeWingle) reported
@virginmedia due to having an open case because of domestic harassment and your adviser told me he couldn’t help me and put the phone down.
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Alix Cage 😷👍
(@alixcage) reported
Awful customer service from @virginmedia. Sent a letter recorded delivery on the 11th to close my account but it’s still not been processed! Operator I spoke to today says they can’t verify I did this so charged me notice from today. What a joke! Glad to be leaving!
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Andy C #FBPE
(@AndyRFCCharman) reported
@virginmedia once again your service status check telling me no problems in area yet each time I test hub I then get message saying there are faults in area. Why can’t you get simplest things right? How do I register for updates, service status doesn’t provide that #poorservice
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George Hill
(@TheGerginator) reported
Virgin media come off hold so I can cancel my contract you cowards
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DWashington123
(@d_washington123) reported
@virginmedia I see okay that's fine, well I would like to cancel the monthly plan then, please can you advise how to get this done
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Wolf_Brother
(@WolfBrother_) reported
@virginmedia broadband and TV out again until at least 21:30 tonight. That is a loss if service now 5 times in the past 8 weeks. This is a disgrace. No refunds or anything but we are not recovering the service we pay for. #poorservice #virginmedia