Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Harringay, Croydon, City of London, Dagenham, Wandsworth, Southwark, Hackney, City of Westminster, Chingford, Paddington, Enfield Town, Ilford and Barnes.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
Internet | |
| Harringay |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫
(@alexrhystaylor) reported
from
Poplar, England
we’ve had, in your words @virginmedia an “local issues” in E1 for over a week. strangled uploads (0.02mbps) and patchy downloads + intermittent connection. please fix critical infrastructure asap and also... a refund. ta xxx.
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info@lakedistrictcottages.net
(@infolakedistri1) reported
from
Camden Town, England
@virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?
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James
(@jfkent93) reported
from
Hounslow, England
@virginmedia I have called your team 3 times and been hung up on each time. I am contacting about a problem, please can someone reach out on this.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia I think it's a standard engineer visit to address the broadband outage. We're hoping it won't lead to another cycle of cabling attempts, although I understand that things have to take their course and hopefully get there in the end.
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𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫
(@alexrhystaylor) reported
from
Poplar, England
@virginmedia i’ll be patient, if you cough up the £££ i’m paying for a service i’m not getting. fair deal? a statutory right i think...
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!
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𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫
(@alexrhystaylor) reported
from
Poplar, England
@virginmedia there is a fault. it is getting repaired by 1.55 pm every day for the last week. apparently. were kafka born a few decades later, he would be structuring stories around the baroque architecture of your customer services provision.
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𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫
(@alexrhystaylor) reported
from
Poplar, England
we’ve had, in your words @virginmedia “local issues” in E1 for over a week. strangled uploads (0.02mbps) and patchy downloads + intermittent connection. please fix critical infrastructure asap and also... a refund. ta xxx.
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.
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Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia Hi john, no there isn’t. All status pages and troubleshooter told me it was my devices at fault not the network, yet your colleague told me on phone it was an ‘area issue’ (unclear where) and would not say more other than 5-7day interruption. Can you DM me for my phone number?
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Phil
(@Phil_precious1) reported
from
Eltham, England
@virginmedia When I eventually got someone to deal with the issue was after waiting on the line over an hour, I was told someone will contact me within 24hrs. I’m still waiting since last week Thursday.
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,
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Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT
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Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what a bunch of uselessless you are. Sick of paying for your services when there is no service. Call you, sit through a 5 minute voice recorded message for you to then announce you’re closed. Virgin is a total joke!
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Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia my internet has gone down every day this week (and again now, as I’m about to start remote teaching). I’ve checked and the website says there are no problems in our area but something isn’t right and I can’t carry on like this....please help ASAP #e17
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia The local council resurfaced the pavement outside of our front garden wall shortly before these problems arose, so we're wondering if they damaged the cables there. I informed the engineer who came and customer services about that.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !
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Phil
(@Phil_precious1) reported
from
Eltham, England
@virginmedia All this have been discussed and no there are no known issues in the area. Since the date the tv box was installed. We were told it will take 48hrs for the landline to start working but it never did. I tried calling so many times but only customer service for sales picks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@_Cr4zy) reported
Just trying to help my Gran out with some email issues, ofcourse Virgin Media have to "do some work" on their dogshit website/service/network/company/values/reputation in the middle of the ******* day. Its a good job their space junk doesn't go down as often as everything else.
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trumpocalypse
(@trumpsquiff) reported
@virginmedia Your "checking for issues" goes on for a few minutes, reports that there were no issue, and then doesn't lead to any way of logging the issue
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John Rose 🇬🇧🇨🇦
(@resourcefuljohn) reported
.@virginmedia Hoping you get your broadband service up and running HX3
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@k_faulkner @virginmedia @jimconey I only got offered the new customer deal 20 days into my 30 day notice period after actually quitting! By which point I'd already signed up with someone else
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jason brice
(@Jbrice31Brice) reported
@virginmedia absolutely shocking to deal with!! Happy with tv/broadband package just wanted to cancel my LFCTV that’s all & making it as difficult as possible when a realy easy task😩Rang to cancel it & he tried selling me new SIM card & when didn’t agree hung up..rude!
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Cerbross 🌟 Commissions Open
(@Cerbross) reported
My Internet has been down for like half a week now There's literally nothing I can do about it either **** sucks @virginmedia
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Tracey Tynan
(@traceysands) reported
@virginmedia I’m reluctant to spend another hour on hold/being bounced around various teams when I’m looking after a young child - as per previous experiences. Also my husband is the account holder I fear they won’t help me. Do you have a direct number for London install team please
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GG
(@XXGeorgie78XX) reported
@virginmedia And neither of them could assist. I have also been supported on here previously with the same issue! Your advisors really need some training, it shouldn't be me telling them what needs to be done.
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₿ΞA$⬡N ⟠ 🦄
(@nickyb1982) reported
******* @virginmedia broadband down AGAIN
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Carl
(@Carlo14601) reported
@JasonMimms35 @VMO2News Virgin mobile isn’t included and that runs off the Vodafone network. Needs to be an O2 mobile and Virgin media broadband registers to the same address.