Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N19 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 11/05/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Dagenham, Camden Town, Hammersmith, Hampstead, City of Westminster, Hackney, Barnet, City of London, Kingston upon Thames, Hounslow, Southwark, Ealing and Ilford.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomCroydon Internet
United KingdomDagenham Internet
United KingdomLondon Total Blackout
United KingdomDagenham Internet
United KingdomDagenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?

  • BenJamesPhotos Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England

    Virgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡

  • g4g02_ liam (@g4g02_) reported from Lambeth, England

    can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing

  • tomthemac tom 'easiest deal in history' parkinson #FBPE (@tomthemac) reported from Tottenham, England

    @MrKenShabby @virginmedia Dump them. Get @zeninternet FTTC or even FTTP if you are lucky. Much more reliable. On average faster too. Less contention (sharing with other users) of bandwidth advertised. Never looked back...

  • stan_london Stan (@stan_london) reported from Ealing, England

    @virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.

  • ZatoichiHattori 𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬 (@ZatoichiHattori) reported from Kingston upon Thames, England

    Cheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite

  • Stramauk GStramaccioni (@Stramauk) reported from Ealing, England

    @virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?

  • cycleoptic cycleoptic (@cycleoptic) reported from Islington, England

    @virginmedia @JanHammersSon I’ve no internet in N19 no problems reported on status, logged into test..,.. you have broadband problems.... really?

  • putyourboootson elly (@putyourboootson) reported from Lambeth, England

    @virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?

  • i_am_iain Iain Sisson (@i_am_iain) reported from Croydon, England

    @virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle

  • RichardMander1 Richard Mander (@RichardMander1) reported from Lambeth, England

    @virginmedia what is wrong with the service in SE27?

  • DaleMC_ Dale 🔶 🦁 (@DaleMC_) reported from Camberwell, England

    12 hours without service is rather poor @virginmedia

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia fibre service down again and can’t get to service status page to log this ...........

  • BenJamesPhotos Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England

    @Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡

  • niallkelly9889 Niall Kelly (@niallkelly9889) reported from Croydon, England

    @virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.

  • KnooKie_uK Paul Nockolds (@KnooKie_uK) reported from Richmond, England

    @virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?

  • PaulWRamsay #HellomynameisPaul💙 (@PaulWRamsay) reported from Camden Town, England

    @virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Any further help in this matter? I’ve been trying to cancel my contract for a week now without success.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JustMeMyselfI8 Me Myself & I (@JustMeMyselfI8) reported

    @virginmedia @DerekGall08 Any chance you might make the ******* effort and reply to my initial tweet. I've been on your ****** "Customer Service" line for over 45 minutes. ******* joke of a company, even @Ofcom has named and shamed you, and yet you still fail in Customer Service.

  • derekswanson1 derek swanson 🇬🇧 (@derekswanson1) reported

    @virginmedia internet been down for 2 hrs help please .

  • HeavensNight_JT JT (@HeavensNight_JT) reported

    @virginmedia Service reports there is an ongoing "complex" problem in the area. This has been going on now for over a week. I have applied compensation, but nothing has happened.

  • Chalfonticus Chalfont The Great (@Chalfonticus) reported

    @virginmedia No broadband or TV service again yet your service checker reports 'no connection issues' 🤦#virginmediadown

  • MilliePatel Millie Patel (@MilliePatel) reported

    @virginmedia please don't call me at odd times on all the numbers you have for me. I don't want to pay more for a service that should be good for the price it is. I've had two sales people this week. Second deal worse than the first for the same price!

  • stephenharland Stephen Harland (@stephenharland) reported

    @virginmedia Turns out it was never requested. Outstanding.

  • samanthajs25 samantha scerri (@samanthajs25) reported

    @virginmedia Absolutely nothing can be done online as I’ve tried several times, also been on chat and cannot get through on the phone lines . Same issue and over 24 hours later. Absolutely terrible service !

  • jackrdarby Jack Darby (@jackrdarby) reported

    @virginmedia Technicians are meant to have been and fixed my issue on 5 occasions and have failed to turn up on all them. Had no wifi for nearly 3 weeks and nobody at virgin seems to care

  • drcharliemic Charlie Michael (@drcharliemic) reported

    @virginmedia I’m stuck in perpetual circle of being asked to login to change my appointment but then being told I need to log in again. Who can I contact to see if I can change my technician appointment?? Thanks

  • Nihawks Lucy (@Nihawks) reported

    @virginmedia Please can I have an email contact for complaints, online form does not fit the issue