Virgin Media Outage Report in Islington, Greater London, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Islington, England

The most recent Virgin Media outage reports came from the following cities: Newham, City of London, City of Westminster, London, Southall, Orpington, Southwark, Islington, Hammersmith, Ilford, Croydon, Hounslow, Bromley, Mitcham, and Barnet.

City	Problem Type	Report Time
Newham	Internet	4 hours ago
City of London	TV	4 hours ago
City of Westminster	Internet	5 hours ago
London	Wi-fi	15 hours ago
London	Internet	17 hours ago
London	Wi-fi	21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Richard Greenland (@RichardGreenla1) reported 18 seconds ago from Bexleyheath, England

  @virginmedia The issue has been closed apparently. She has been told that someone will contact her in 48 hours.

• 
  Sam D (@s11kda) reported 3 minutes ago from Harrow Weald, England

  @virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?

• 
  amal sasikumar (@amalsasikumar) reported 3 minutes ago from Kingston upon Thames, England

  @virginmedia My internet never works and when I call your guys up they do some amazing tests, and say it’s all fine, I’m left to feel I am lying it’s been a year of nightmares and no solutions

• 
  amal sasikumar (@amalsasikumar) reported 11 minutes ago from Kingston upon Thames, England

  @vmbusinesshelp @vmbusiness Im sorry but @virginmedia is very poor at responding and I am looking else where not worth paying £50 a month for no service and no response

• 
  Jonny Morrison (@jonnysmorrison) reported 13 minutes ago from Lambeth, England

  I am sick to death of paying £55/month for yet another ******* broadband outage @virginmedia

• 
  stevexoh (@stevexoh) reported 15 minutes ago from Esher, England

  Hi @virginmedia Broadband been down in KT10 all day and update now says estimate 9.05 tomorrow morning earliest. Is there any more info on how accurate this is? If true I have to cancel only bit of paid work I’ve had for last 4 months so keen to know either way ASAP.

• 
  Evan Samuel (@evansamuel5) reported 23 minutes ago from Wandsworth, England

  @virginmedia giving absolutely zero service in SW London for second night in a row and refusing to answer the phone. Absolutely bloody useless.

• 
  Ana Rocha (@AnaRochaPT) reported 29 minutes ago from Camden Town, England

  @virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!

• 
  Neil Cole (@scroogio) reported 35 minutes ago from Camberwell, England

  Any chance of a reply please @virginmedia - nobody responds on your instant message service either

• 
  reme campos (@remecampos) reported 36 minutes ago from Kensington, England

  @virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider

• 
  Richard Greenland (@RichardGreenla1) reported 37 minutes ago from Bexleyheath, England

  Mum is shielded and home alone. Her landline stopped working, after 6 days @virginmedia came to fix. Engineer couldn't fix so said would escalate. Mum chased again today and calls been closed! So far cost £21 in calls. #virginmedia, is that how to treat vulnerable customers?

• 
  Richard Greenland (@RichardGreenla1) reported 39 minutes ago from Bexleyheath, England

  @virginmedia I'm told the engineer has closed the issue from his end and they will have to raise a level 2 again and will be in touch within 48 hours. Dies this mean the issue is still open?

• 
  Richard Greenland (@RichardGreenla1) reported 40 minutes ago from Bexleyheath, England

  @virginmedia The engineer said he was unable to fix and said would escalate and she would get an update by 13.30 yesterday afternoon. No update was sent so she phoned today to be told the call had been closed

• 
  Sonal Bhardwaj (@followsonal) reported 41 minutes ago from Poplar, England

  Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity

• 
  reme campos (@remecampos) reported 44 minutes ago from Kensington, England

  @virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working

• 
  Mike (@mikesanuk) reported 46 minutes ago from Esher, England

  @virginmedia Atrocious Service. Lost all services and then there is no one available to report the fault to! No doubt some workman have just cut through a cable!

• 
  Damion (@DamionSheppard) reported 48 minutes ago from Lambeth, England

  @virginmedia Hi. What is going on with Broadband in SW9? Website no longer allows me to register loss of service, which has been awful for at least a week now. I’m having to spend a considerable amount of money on data so that I can continue doing my job. Please fix!

• 
  Mihir R Benison (@misterBeno) reported 51 minutes ago from Harrow Weald, England

  @virginmedia is there a problem with your broadband service in Harrow? I have green lights flashing on my home hub even after doing all the checks. Need this fixed for tomorrow as I am giving a talk.

• 
  Devon Geiger Hyde (@DevonGeiger) reported 53 minutes ago from Richmond, England

  @virginmedia Service is appalling once again. Internet has been down for better part of an hour, what’s the excuse this time??

• 
  Mike (@mikesanuk) reported 53 minutes ago from Esher, England

  @virginmedia Thankfully network issue Sorted overnight- however it was frustrating not being able to report it over phone, having gone through auto message and diagnostics it then said office closed and cut you off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexis Hare (@Rugbychick84) reported 6 minutes ago

  @virginmedia I had to reset one of my boosters today but when I went to change the name and password it wouldn't let me access the virginmedia-vmp page. Is it down?

• 
  Charlie McKelvey (@DM_editor) reported 8 minutes ago

  @virginmedia No error codes, no local service issues either. The box appears to have latency issues, then goes off. This is happening two or three times a day. I have already restsrted and reset both boxes numerous times but it is still happening

• 
  danielplempo (@danielplempo) reported 11 minutes ago

  @virginmedia It's just gone again. Very frustrating that the status still says 'No known issues'.

• 
  Amy Belle (@AmyBelle4real) reported 12 minutes ago

  @virginmedia PLEASE help me.

• 
  JOΞ HΛLΞNBΞCK ↗ (@iamJOEHALENBECK) reported 12 minutes ago

  @virginmedia Yh it got sorted that day but your site is the worst it just sned you back to the start page when loading new pages your site was updated last week so clearly its not set right lol

• 
  craig thornton (@craig_i_t) reported 16 minutes ago

  any body else having trouble with @virginmedia broadband in #barnsley

• 
  David drury (@davidvikingflag) reported 16 minutes ago

  @virginmedia is there a messing service i can contact someone on about my account

• 
  Karen Marriott (@karenmarriott99) reported 17 minutes ago

  @virginmedia I am having continual issues with my broadband. I was on chat today and was being transferred to the technical team, I’ve been waiting over@an hour! Not happy! Cannot log into@my account either. Really thinking of leaving is this long running problem is not resolved

• 
  Steve Grant (@SteveG1809) reported 17 minutes ago

  @virginmedia Nope. All I want to do is speak to someone I can get my broadband package upgraded but having tried phone, webchat, email, Twitter and text I just end up in queues that never get answered. Can't somebody just arrange to contact me to get it sorted?

• 
  Simon Kossoff (@Skossoff) reported 18 minutes ago

  @virginmedia Don’t be ridiculous the communication system feels like is been deliberately designed to avoid conversation with aggrieved customers. Poor poor service.