Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Hackney, Hammersmith, Orpington, Waltham Forest, Southwark, Croydon, Ealing, Southall, Richmond, Newham, City of London, Paddington and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I'll just cancel my direct debit
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55factory
(@55factory) reported
from
Tottenham, England
VIRGIN MEDIA are stealing money from accounts. Last week @virginmedia stole £150 from an account, they are now avoiding paying it back EVEN after accepting the mistake. They have gona as far as to just not take a call, never phone back and bypass the customer
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Jack
(@jackwenman) reported
from
Ealing, England
@virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
@TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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Windmill Flowers
(@MaryWindmill) reported
from
Lambeth, England
@virginmedia Interesting how quickly a response is given once placed on Twitter. Being told you will be called back and this does not happen only after chasing and then ridiculous question about compensation and stupid language such as deadlock.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
Why have I been holding for over 30 mins @virginmedia Your response times are as bad as your fiber optic speeds. Terrible service.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I want to cancel my broadband. I cannot contact you. I've been kept waiting so long my phone is out of charge. The password you sent me is not accepted. You are the most incompetent company I've dealt with in years.
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79
-
Nik Hunt
(@NikHunt_) reported
from
Theydon Bois, England
@virginmedia the last couple of weeks have been abysmal - packet loss and routing problems making my internet connection unusable. Now the TV is affected too. I had an engineer booked for Saturday but received a text saying visit cancelled as the issue was fixed. It’s not!
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Deirdre Gollogly
(@GolloglyDeirdre) reported
from
Barnes, England
@browndogbarnes Always had Virgin Media with no problems
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia holding on so long to talk to customer services that my home phone is out of charge! No wonder I want to leave them. Would not recommend at all.
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia you really don't understand the concept of customer service
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Chelsea Dog Walker
(@ChelseaDogWalk) reported
from
Kensington, England
@virginmedia not working again
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Thank you I have already made a compliant about tosin. Awaiting your best customer services colleges to call me and convince me why I should remain with you. Where new customer get a better service then a loyal one.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@virginmedia 40 minutes it took for one of your operators to answer the telephone with no apology. I pay for a 200MB/s service and am currently receiving about 8MB/s and it’s been like this for weeks. I hope you’ll be adjusting my bill.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia finally managed to leave you. Time to celebrate! Useless service. No concept of customer service. Even asked me if it was about price because youy could do something about that.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sioned Wyn 💛
(@sioden) reported
from
Cardiff, Wales
@virginmedia Yes this is the form I’ve been filling in. Twice. And I’ve never received the returns package to be able to return the kit. Will it be different this time?!
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Neil Johnston
(@Neil_J74) reported
from
Dorchester, England
@virginmedia you guys seriously need to improve customer service for UK mobiles. Can’t access or reset password to online account, long wait for customer service on phone and incorrect information being given to me.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan
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Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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vicky
(@vickyatwork) reported
from
Croydon, England
Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET
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Mr Bowe - Abbeywood CS
(@ABoweACS) reported
from
Newport, Wales
@virginmedia we're in a firebreak lockdown! it's miserable outside! the only positive thing about today is the @BritishBakeOff and your TV service goes down.. Get your act together mun!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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estimee
(@estimeecodjie) reported
from
Fingal County, Leinster
@EabhaMulholland @virginmedia FIX YOUR ****
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Jeff forrest
(@Jeffforrest1) reported
from
Kingston upon Thames, England
@pompeyhedge @virginmedia I was getting either 500+ or zero. There may be congestion and over subscription but that isn’t my issue.
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown