Virgin Media outages and service status in Islington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Islington, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 9, 4:36 PM GMT+1.
- Internet (53%)
- Wi-fi (24%)
- Total Blackout (12%)
- TV (6%)
- Phone (6%)
The latest reports from users having issues in Islington come from postal codes N7 and N5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Islington, England
The most recent Virgin Media outage reports came from the following cities: City of London, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 4 hours ago |
|
City of London
|
Wi-fi | 13 hours ago |
|
City of London
|
Internet | 1 day ago |
|
City of London
|
Internet | 3 days ago |
|
City of London
|
Total Blackout | 4 days ago |
|
Islington
|
Internet | 8 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
-
Jessica Tovey (@jessie_tovey) reported from Islington, England@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
-
Paul Fish RN (@Fish_pw) reported from Islington, England@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
-
Mark Cairns (@CameraCairns) reported from Islington, England@virginmedia I have been on your SMS 'help' for several days now and getting nowhere. Keeps saying it will refer me to the correct team but that never happens. Going to give your 'Broadband' one more try with a new router if I can never get through to you....
-
Steve Race (@steve_race) reported from Islington, England@virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.
-
Akshay (@ACMru_) reported from City of London, England@virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere
-
Mabs (@Mabs79) reported from Islington, England@virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok
-
David scilly (@DScilly) reported from Islington, England@jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min
-
Jack Taylor (@jackjctaylor) reported from Islington, England@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
-
Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
-
Antje Southern (@noneybean) reported from Islington, England@virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning
-
Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England@virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown
-
🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
-
Jack Taylor (@jackjctaylor) reported from Islington, England@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
-
antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia So maybe I have also a problem with my phone line! ******* now
-
Antje Southern (@noneybean) reported from Islington, England@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
-
Antje Southern (@noneybean) reported from Islington, England@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
-
Rebecca Gould (@beccaleigh99) reported from Islington, England@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
-
Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
-
Kate (@whoiskatrin) reported from Islington, England@aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show
-
Akshay (@ACMru_) reported from City of London, England@virginmedia One of your agents said they would send across a WiFi pod (which never happened) and then we were informed that he didn’t have the ability to send them after a further call 1 month later. We were also advised they would send us a hub 4 to try and get rid of the existing hub 3
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin law (@tw1tterlawsey) reported@virginmedia - I am writing this in total frustration with your company - you make us all upgrade and then provide an inadequate service- the new box clips, you can not access recordings - @sky must be rubbing theirs hands together - 2 months ani can get away from this
-
Gilesy 🐀 (@GrotBiscuits) reported@virginmedia after about 15 years continual contracts I decide to move on as your broadband speeds never increase and i get stung with £100+ early disconnection fee. I can honestly say I wont ever be back with that type of loyalty.
-
Deleted (@deleteduser2007) reported@virginmedia @LutzSchueler @O2 now I’ve got some guy called Dinesh who claims to be a complaints manager who doesn’t understand my complaint at all who is wasting time I asked for your resolutions team to contact me!!!
-
Sophie Reshamwalla (@Dr_SReshamwalla) reported@virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??
-
Sarah Thompson (@SuttonRed) reported@virginmedia please can you help. Trying to pair a 360 remote with a new TCL SF560 tv but the volume buttons don’t work yet all other functions on the remote do. Any advice would be greatly appreciated. Trying to sort this for my 70 year old mum and going slightly mad. Thanks.
-
Jeremy Burrows (@JezDons) reported@Gatty63 @SkySportsRL @SkySports Sky pay £21.5m per year which is peanuts, down from £40m in 2021. Why RL is on its arse. In contrast Sky pay £1.3 billion for Premier League & £179m for EFL. I’m on Virgin Media so can watch on the red button but the casual viewer would never know #RugbyLeague
-
Reg Lee #Nakba #BlackLivesMatter #FreePalestine (@RegLee7) reported@virginmedia Is your network on strike? Cannot get any kind of stable connection.
-
kevin cox (@kevin_cox9211) reported@virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.
-
Melvyn May (@melvmay) reported@virginmedia 6 days without broadband. 4 calls to "support" who are, frankly, terrible and cannot help with anything. 3 engineer calls outs promised but nobody has turned up. What a disaster of a service.
-
🏴 Astelle (@4st3lle) reported@virginmedia Of all the times for my Internet go down this is the best time. Going to nightclub soon so I dont need it but still ffs. Hope its working by tomorrow. #virginmedia