Virgin Media Outage Report in Islington, Greater London, England
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The latest reports from users having issues in Islington come from postal codes N7, N19 and N5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Wembley, Hackney, City of Westminster, City of London, Southwark, Hammersmith, Newham, Northolt, Croydon, Richmond, Hampstead, Mitcham and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| Wembley |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| Paddington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Seriously? This is appalling- so I’ve had to pay to travel to work today because you didn’t provide the service I am paying a small fortune for. And there is no compensation?! Seems a very one sided arrangement
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Jess Gamble
(@_jessgamble) reported
from
Lambeth, England
@virginmedia the service has dropped a few more times since this morning but is currently back on. it has now dropped over 5 times today, and it takes over 15 mins to be connected again
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MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia This has been escalated for 5 months now. Your escalation team dealing with emergencies doing nothing. Can anyone else help on this matter ?
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Thanks…what about some kind of compensation for poor service? How do I claim for this?
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...
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Emma Burnell
(@EmmaBurnell_) reported
from
Walthamstow, England
Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@Paul_Tags @virginmedia There are consistent issues with Virgin Media going down in London SW11. It seems to happen on a weekly basis. I’ll definitely be changing provider.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Here we go yet again. Quelle surprise @virginmedia down in SW11 for the past few hours. Warning to anyone in South London, avoid them as your broadband provider. It truly is an awful service.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia It’s up and running now though I favour it a temporary fix as it’s a repetitive issue in Wandsworth and needs addressing. I pay a premium as opposed to going with a cheaper provider to avoid precisely this scenario. It’s far from a satisfactory service.
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Mitsuya Fujimoto
(@fujimotomitsuya) reported
from
Tottenham, England
@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Thanks for clarifying. Anyway I’ve now been without broadband and landline since 8.30am, back from unplanned trip to office for their wifi to find that service is not going to be fixed until 9am tomorrow! This is the second time in a month I’ve been without service all Friday. 😫
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@virginmedia is it a joke? No network for two hours already? I have important work to do… £200 for broadband monthly not enough to keep the network going??
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Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@LisaPeace3 @virginmedia Exactly this unfortunately. They’ll just have to put up with me exposing them on here everytime they have ‘technical issues. X
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The Misadventures of Stevie P
(@superpaddiepads) reported
from
Bromley, England
@bywarner @Jenn7_4 @virginmedia Their customer service has always been appalling. Hence why I’ll never use them for anything again.
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.
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Jay
(@skip_0889) reported
from
Lambeth, England
@virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pheebz
(@AzteccaZecca) reported
Wow. Sat on hold for 20 minutes for it to then ring twice and someone cut me off 🥴🥴 @virginmedia that's an absolute joke! This is after ALREADY trying to use your message service online and getting absolutely nowhere. Sort it out!!
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Alieda Mckinney
(@didanntendry) reported
@virginmedia Hi an engineer called yesterday and carried out a repair. The response time on the phone and difficulty in contacting help was very frustrating. At this time when everyone needs to remain connected faster solutions are required.
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donna campbell
(@donnacam31) reported
@virginmedia unable to contact you no customer service available. We have no WiFi or phone signal , having to use 4g from the garden please advise how on earth we contact you for help !!!!
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Geeky Pastimes
(@geekypastimes) reported
@GoffeyUK @virginmedia I *think* Warzone just actually tells you about it, I'm guessing it's more widespread. But for me it's not platform or hardware specific, and not to do with router settings. Some people seem to have had luck by forwarding ports, but I don't think that's the same issue
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• n a t t i e •
(@Natty_Huitson) reported
@virginmedia your phones are constantly busy so i can't get through so please can you help me through twitter. You have blocked this afternoon a site i need for work. Please can you help me on this!
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Sarah Ludford 🔶pro-European
(@SarahLudford) reported
@virginmedia It does say there’s prob with catchup (target of Feb 1 to fix; why so long?) but no issue with broadband. So let’s park the loss of catchup service; TV working OK. My prob now is contradictory messages on box internet connection; as well as white light I have red lights
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G
(@TheWizzerd) reported
@virginmedia Hi, do you have any update on the issues in area ref 21 that have been happening over the last week? At first it was due to "upgrades", then an issue that was supposed to be resolved this morning, and now you are just trying very hard to resolve according to the 1/3
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Simon Clauson
(@SaysSimba) reported
@virginmedia been receiving calls from a phone number beginning 0115 all day. Finally answered them and they claimed to be you and that I had a problem with my router. The line was terrible.
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Luke Mitchell
(@lukemitchell50) reported
@virginmedia Hi, complaint ref is C-1412203720, submitted 14/12/2020. My internet has been dropping out for around 3 months now and whenever I can get through to an adviser they’ve been abrupt and unhelpful. This affects my work and now my children’s home learning
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Naomi Lee
(@NaomiLe57011799) reported
@virginmedia Yes I did the next day someone acknowledged it but said I couldn't cancel on chat. It was via your text service but they treat you the same as if you're on live chat and they appear to have nothing their end to tell them whether I am on chat or SMS