Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 11/30/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, London, Paddington, Barnet, City of London, Waltham Forest, Hounslow, Hammersmith, Bromley, Southwark, Croydon, Hampstead, City of Westminster and Newham.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomPaddington E-mail
United KingdomBarnet Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • M_Macedo_ Driving For Charity UK (@M_Macedo_) reported from Richmond, England

    @SpursOfficial It doesn't matter where I'll be tuning in from the service disruption of @PremierSportsTV means I'll miss all the key points of the game! Thxs! @virginmedia

  • SeetalRihal Seetal Rihal (@SeetalRihal) reported from Ilford, England

    75% of my working from home stress is due to @virginmedia offering the shittest Internet service on the planet

  • harrybilbao Harry Bilbao (@harrybilbao) reported from City of London, England

    @virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?

  • RyanTring Ryan Tring (@RyanTring) reported from Walthamstow, England

    @virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic

  • harrybilbao Harry Bilbao (@harrybilbao) reported from Poplar, England

    @virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell

  • M_Macedo_ Driving For Charity UK (@M_Macedo_) reported from Richmond, England

    @virginmedia Are you asking me a question? Surely this is something you should answer? Premier Sports coverage awful, then the feed distruption meant most of the game was missed and no highlights. I paid extra for this and you're asking me to find the fix?!!

  • Lorrain00085752 Lorrainebarrett1981@gmail.com (@Lorrain00085752) reported from Eltham, England

    @virginmedia Hi why cant we pay our bill over the phone the automatic system not working.

  • Vveksrivastava Vivek Srivastava (@Vveksrivastava) reported from Barnet, England

    @virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.

  • taunch Anthony Carlos (@taunch) reported from Ealing, England

    @mservicedeals The only features available with @virginmedia is a life of misery. Awful service

  • RyanTring Ryan Tring (@RyanTring) reported from Walthamstow, England

    @virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?

  • wantrealtruth ross (@wantrealtruth) reported from Hounslow, England

    @virginmedia signed my mum up for service today. Got email but have spent 4 hours trying to get hold of you as the number you included is not manned “due to covid” the main number take ages to find online. No one answers it. Can’t email anyone. Think I want to cancel already!!

  • narifahad Londonfoodster (@narifahad) reported from Ealing, England

    @virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia

  • ImaginaryCard Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?

  • KikassP CazkikassPhotography (@KikassP) reported from London, England

    @virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    Hey @virginmedia, the internet is down again, has been for 8 hours.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough

  • Maybank1970 Gareth Maybank (@Maybank1970) reported from Camberwell, England

    @virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ninabreznik nina breznik 📍🇬🇧 (@ninabreznik) reported

    @virginmedia Nope. Ran the tests, it says all good. Tried to reach your support - super bad service, had to wait forever and at the end they just hang up, so trying the chat now. And can't work for the whole day already :(

  • MrsNels58173982 Mrs Nelson (@MrsNels58173982) reported

    @virginmedia seriously fed up now. The internet connection here is off more than it's on. If I could get through to someone I'd cancel and find another provider

  • BeckyGoddardH Becky Goddard-Hill (@BeckyGoddardH) reported

    @virginmedia Cant go through all this again have to trust they can help us so surprised by how hard this has been and so long

  • Neurodivergento Ad (@Neurodivergento) reported

    @EaraneSeregon @virginmedia I mean on the phone when I was saying how unhappy I was with all the problems I'd been facing for a while Their representative just straight up told me to go to another ISP, not in the nice looking out for me way, but in the "What you gonna do about it" sort of way

  • EwanMetcalf Machiavelli (@EwanMetcalf) reported

    @bubblemaster3 @virginmedia That’s the thing If you have an issue whatever the situation their handling of it is appalling multiple lies & promises broken & calls & time wasted on to them to no avail, it’s like they enjoy and pride themselves on messing you about! Lucky you for yours being sound 👍🏻

  • planetlaptop Rita (@planetlaptop) reported

    @virginmedia shocking customer service once again from the Virgin media team. Installation at our new property booked in April for installation today. Phone call received last night saying it’s not going to happen now until 22 June. 3 hours on the phone and no resolution.

  • Dotts1805 Paul Dotter (@Dotts1805) reported

    Saturday and this will fix all your issues... but you need to pay extra £6 per month... Well until you sort out my existing speeds and performance you can get bent if you think I'm paying you anymore of a continually crap service. Hurry up BT with the fibre #virginmedia

  • AllanJ64 Allan for Scotland and 🇪🇺 (@AllanJ64) reported

    @virginmedia Finally managed to speak to someone yesterday afternoon, promised a call or a visit to resolve anytime from 8am today Told to "keep line free" did that, stayed in all day, never used phone, guess what, NOTHING, yet another disappointment. Are your customer service team for real?

  • Limes_361 Scott (@Limes_361) reported

    @virginmedia house moving service has been truly woeful. One week later and still waiting for stuff to turn up for 'self install' 😤

  • CamdenJonathan Jonathan Simpson (@CamdenJonathan) reported

    @O2 @virginmedia So if your a customer of both you’ll get huge discounts then? 🙄