Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Islington come from postal codes N7, N19 and EC1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Tower Hamlets, London, City of Westminster, Ilford, Hammersmith, Wembley, Southwark, Dagenham, Camden Town, Hackney, City of London, Barnet, Islington and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Tower Hamlets |
Wi-fi | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| Ilford |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Harry Bilbao
(@harrybilbao) reported
from
Poplar, England
@virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?
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ross
(@wantrealtruth) reported
from
Hounslow, England
@virginmedia signed my mum up for service today. Got email but have spent 4 hours trying to get hold of you as the number you included is not manned “due to covid” the main number take ages to find online. No one answers it. Can’t email anyone. Think I want to cancel already!!
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?
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Jonathan Rourke (A575910)
(@JonR43) reported
from
Hounslow, England
.@virginmedia where is the London Irish game!! Should be on BT sport 2 Extra but red button not working!!
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Londonfoodster
(@narifahad) reported
from
Ealing, England
@virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.
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Vivek Srivastava
(@Vveksrivastava) reported
from
Barnet, England
@virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!
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Gareth Maybank
(@Maybank1970) reported
from
Camberwell, England
@virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?
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Driving For Charity UK
(@M_Macedo_) reported
from
Richmond, England
@virginmedia Are you asking me a question? Surely this is something you should answer? Premier Sports coverage awful, then the feed distruption meant most of the game was missed and no highlights. I paid extra for this and you're asking me to find the fix?!!
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
75% of my working from home stress is due to @virginmedia offering the shittest Internet service on the planet
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Lorrainebarrett1981@gmail.com
(@Lorrain00085752) reported
from
Eltham, England
@virginmedia Hi why cant we pay our bill over the phone the automatic system not working.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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Driving For Charity UK
(@M_Macedo_) reported
from
Richmond, England
@SpursOfficial It doesn't matter where I'll be tuning in from the service disruption of @PremierSportsTV means I'll miss all the key points of the game! Thxs! @virginmedia
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James Loveridge
(@JLoveRage) reported
from
Islington, England
Hey @virginmedia, the internet is down again, has been for 8 hours.
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Harry Bilbao
(@harrybilbao) reported
from
City of London, England
@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic
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Anthony Carlos
(@taunch) reported
from
Ealing, England
@mservicedeals The only features available with @virginmedia is a life of misery. Awful service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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UsernameError
(@UsernameError4) reported
@virginmedia will lie to you, will 'resolve' the complaint, then will carry on shafting you as before. Thinking about moving from @SkyUK ..... don't do it. Just don't!
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James
(@jsbilsbrough) reported
I knew @virginmedia were scum bags, but to raise prices by £3.50 during a pandemic is just cruel. My parents rely on their connectivity, they also look after my nephew and help him with online school. Looking for alternative providers.
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Stephen Brown
(@stephengbrown) reported
@clairemelamed @virginmedia We got charged for engineers' visits without any warning and the visits happened only after customer service had verified there *was* a fault on the line.
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Stewart Ross
(@Stewartross1978) reported
@virginmedia do you have a link for online help please? That’s an hour now I’ve been waiting on phone and can’t wait any longer to get through
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Clare Walker
(@ClareWa25480750) reported
@SiBaker_ @virginmedia @SiBaker I'm experiencing the same problems and not getting anywhere. Our internet keeps randomly dropping out and then we can't reconnect! It's so stressful and embarrassing when you are on conference calls
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Rachel Dinning
(@RachelDinning) reported
Hi Virgin Media, I've been on hold for two and a half hours. I have texted your help number and tried to talk to your bot on the website. No help so far. I want to cancel my Virgin Media contract once the 12-month term is complete and yet there is no feasible way to do this?
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Tanisha
(@Tanisha98246134) reported
@virginmedia I noticed what y’all doing. After 6pm you cut off my broadband. You best sort this **** out
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Tanisha
(@Tanisha98246134) reported
@virginmedia Yeah but this was never an issue before so why now? After 6pm wifi starts acting up, at times it completely cuts out and I can’t stream. I need a solution not a defence please!
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StewartB
(@camcanary) reported
@virginmedia Multiple VM users in the CB24 area lost connectivity at the same time. It’s not a user side issue, it’s your network!!!
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Jody Medland
(@jodymedland) reported
@virginmedia Well your live chat`s no longer an option, sending messages from my account gets no response, my emails aren't answered, the text service doesn't work, your telephone queue times are obscene, often just dropping out after 40-mins, and social media is unhelpful. What else you got?