Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N19 and N7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 01/29/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of Westminster, City of London, Stanmore, Camden Town, Hampstead, Southwark, Paddington, Southall, Hounslow, Ilford, West Molesey, Wembley and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • KnooKie_uK Paul Nockolds (@KnooKie_uK) reported from Richmond, England

    @virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.

  • PaulWRamsay #HellomynameisPaul💙 (@PaulWRamsay) reported from Camden Town, England

    @virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...

  • stan_london Stan (@stan_london) reported from Ealing, England

    @virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.

  • putyourboootson elly (@putyourboootson) reported from Lambeth, England

    @virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?

  • niallkelly9889 Niall Kelly (@niallkelly9889) reported from Croydon, England

    @virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.

  • lewyoaks Lewis Oakley (@lewyoaks) reported from Ealing, England

    I can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.

  • BenJamesPhotos Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England

    @Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Any further help in this matter? I’ve been trying to cancel my contract for a week now without success.

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia fibre service down again and can’t get to service status page to log this ...........

  • Stramauk GStramaccioni (@Stramauk) reported from Ealing, England

    @virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?

  • tomthemac tom 'easiest deal in history' parkinson #FBPE (@tomthemac) reported from Tottenham, England

    @MrKenShabby @virginmedia Dump them. Get @zeninternet FTTC or even FTTP if you are lucky. Much more reliable. On average faster too. Less contention (sharing with other users) of bandwidth advertised. Never looked back...

  • g4g02_ liam (@g4g02_) reported from Lambeth, England

    can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?

  • i_am_iain Iain Sisson (@i_am_iain) reported from Croydon, England

    @virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle

  • RichardMander1 Richard Mander (@RichardMander1) reported from Lambeth, England

    @virginmedia what is wrong with the service in SE27?

  • BenJamesPhotos Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England

    Virgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡

  • ZatoichiHattori 𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬 (@ZatoichiHattori) reported from Kingston upon Thames, England

    Cheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulGDJ Paul Jempson (@PaulGDJ) reported

    @virginmedia Once again the engineer didn’t knock as requested. I was told on Friday that my complaint would be responded within 24-48 hrs, so #virginmedia are late with responding to my complaint as well. Such a poor experience

  • TheHack1982 Chris Hackworth (@TheHack1982) reported

    @virginmedia hi - my new router has been lost by @YodelOnline and my account appears to have been deleted online. Your call centre staff aren’t able to help. Can somebody please get in touch.

  • jamouse21 Jamie (@jamouse21) reported

    @virginmedia just had your 500mb five installed on Saturday, the signal strength doesn't reach my pc though. Engineer said I would need booster pods. The call centre agent said I have to upgrade to 1 gig broadband or pay a local engineer from my market around £100 to move modem

  • Jowster89 Gareth Jowett (@Jowster89) reported

    @virginmedia I've been living on this page given the issue over the weekend, no known issues not that I trust what this page says as it said that while there was an issue. Speeds are so bad I'm struggling to even work! A restart this morning hasnt fixed it either! No option for an engi either

  • IgorSalamanLFC Mickey Salaman (@IgorSalamanLFC) reported

    @virginmedia There have been zero problems it drops out daily and it’s getting ridiculous

  • StoneGringo ****** Rolling Stone (@StoneGringo) reported

    @virginmedia Tried that. Tried phoning. Answer "How sad too bad"

  • davidbrown1982 David Brown (@davidbrown1982) reported

    @virginmedia Just like when I told you someone crashed into the exchange taking out fibre cables and it took you 3 days to fix...... #everythinginyourpower 👏🏻👏🏻👏🏻👏🏻

  • Anjie15 Anjela Winwood (@Anjie15) reported

    @virginmedia finally have email. However, trying to change my address is proving difficult. It keeps asking me to confirm. When I go to the email it states that it has changed but there is nowhere to confirm. Your help is greatly appreciated

  • graspaevinci Luca Gasparini (@graspaevinci) reported

    @virginmedia It appears the issue may have at last been fixed. Mohamed came on Sat and he was fantastic, such a contrast with last engineer who just left after two mins without doing anything. VM would really appreciate a speed bump to make up for nearly two weeks of disservice.

  • Javaid17 Javaid Iqbal (@Javaid17) reported

    @Sairy_Fairy19 @virginmedia Auto templated responses.. no customer service at all, I'm having the same problems!