Virgin Media Outage Report in Hounslow, Greater London, England
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The latest reports from users having issues in Hounslow come from postal codes TW5, TW3, TW4 and TW8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hounslow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hounslow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Woking, Southall, Stanmore, Croydon, Mitcham, Fulham, Hounslow, Harrow, Ashtead, Camden Town, Hampstead and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hammersmith |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
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Bill Adams
(@theworstbill) reported
from
West Molesey, England
@Kelly1dm @virginmedia I haven’t even got the service yet! I’m dreading it not working in future and having to call them again!
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Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
@PhilippaNewis @virginmedia I think the so-called compensation offer is inadequate and the process to secure it is appalling too. @VirginMediaCorp CEO is about to receive a letter from me where this very point is raised, along with a number of other issues relating to the outage.
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@virginmedia absolutely appalling service recently like this customer
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia 3 of your tech support staff say it cannot be changed. I know it can be. Your staff are either incompetent or lack customer care
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia Only after I set a disconnect date, even then I was given conflicting data. The solution is to send me a new router, when there is nothing wrong with mine!
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia No, but more failed, incompetence calls with tech support. Forums cannot change your servers, but tech support can Another few days of waiting with heavily restricted services and no sign of client service.i have spent over 20k with you over the years.
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia I pay for customer service, not low cost forums. I pay a lot for a premium product, I guess you have just lost a 20 year customer
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Brian
(@BrianBr48598668) reported
from
Camberwell, England
Virgin media are so shit
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H‼️
(@bigH_7) reported
from
Wandsworth, England
@virginmedia so when we give our 30 day cancellation notice because of your shitty service you decide to cut the internet out every few hours you ******* chuths
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Green
(@robgreen1188) reported
@virginmedia just called to cancel my contract (because they’re not providing me with the service I pay for) and spent 17 minutes 28 seconds listening to them try and upsell me a premium contract. Absolute scumbag tactics. Good riddance you **** hawks.
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Paul 'Sid' Pickford
(@VvaderV) reported
@virginmedia I have tried it on 3 browsers with no luck. I have also called and your advisor couldn't help me. Your advisor said there is a technical issue and IT will call within 5-7 days! Not great service is it?
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Laura Price
(@ladylauraprice) reported
@virginmedia No. I am stuck with a terrible package and tired of dealing with your rude staff. I’m waiting for the opportunity to cancel and switch to #AnyoneButVirginMedia
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Aaron Yongblah
(@yongblah) reported
Annoyed that while out today, my broadband has been down. In checking the status updates 'via the service provides site' all seems fine on the grid ? Can you clarify why it was down ? @virginmedia
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Leah Fielding
(@leah_fielding) reported
@virginmedia Are you really sure though? I have already waited a week?!?!?!? Can you sort this problem out rather than shrugging it off as "I'm sure someone else will do it" I've never known customer service like this.
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PaolaCabrini
(@PaolaCabrini) reported
@virginmedia I have just re-submitted another form but I must have done 5 at least and no packaging. I need a backup solution. Can you help?
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Lyn Janice Leese
(@janice_leese) reported
@virginmedia cannot believe aI have been lied to again. This time by Tim Executive Team. Thought contract all set up but got 2nd time no. Here goes 3rd complaint.
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Val Muddyman Jewellery
(@ValMuddyman) reported
@virginmedia you were supposed to notify me before disconnecting my phoneline. I have reason to need my phone urgently at the moment so how dare you cut it off!! Really bad service.
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Haroon
(@Haroon_NA) reported
@virginmedia Is there someone I can email or call directly? The people on the phone don't seem to be much help. The advisor I spoke to today said she will send me final resolution letter and contact details for ombudsman through email but all she send was your complaint procedure guide.
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fughes
(@fughes) reported
@virginmedia r scanning problem can't get support