Virgin Media outages and service status in Hounslow, England

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hounslow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hounslow, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Feltham, Wembley, Hounslow, Ealing, Brentford, Wandsworth, Harrow, Hayes, Southall, Walton-on-Thames, Surbiton, West Molesey, Northolt, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	13 hours ago
Hammersmith	E-mail	20 hours ago
Hammersmith	Internet	21 hours ago
Feltham	Wi-fi	22 hours ago
Wembley	E-mail	1 day ago
Hammersmith	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

• 
  Alessandro Ferrara (@iamAleFerrara) reported 4 minutes ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  Jason Hier (@jasonhier) reported 5 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Oliver Fatyol (@IstvanOFatyol) reported 6 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Jacqson (@JacquelineCabl9) reported 7 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Ravinder Judge (@judge_ravinder) reported 9 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 12 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 14 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Nia Wyn Thomas (@niawynthomas) reported 22 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Charbster (@charbster) reported 24 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 26 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 30 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  💋unknown💋 (@unknown45523435) reported 32 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 43 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Kwame Gyamfi (@Kwame916) reported 44 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Yessi Bello-Perez (@yessibelloperez) reported 44 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  Stephen Champion (@Champs707007) reported 45 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 46 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 50 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  Stephen Champion (@Champs707007) reported 58 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Rana Rahman (@ranaraptor) reported 59 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nick rigby (@pompeyrigs) reported 4 minutes ago

  @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

• 
  Tommy Tinkler (@TinklerTommy) reported 6 minutes ago

  @LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech

• 
  Michael SniedzeHinde (@MichaelSniedzeH) reported 7 minutes ago

  @virginmedia not tv service in the WD4 area since last night!

• 
  Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reported 8 minutes ago

  Hey @virginmedia - I can't login to my account on a web browser. Keeps failing regardless of browser. The issue is definitely your end.

• 
  Carrie Walsh (@carrie_walsh_) reported 9 minutes ago

  @virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?

• 
  @CyberRebel (@CyberRebel4) reported 13 minutes ago

  @virginmedia Message sent. Yet another angry customer. Contract due renewal but currently don't see the point!

• 
  joey blower (@joeyblower) reported 13 minutes ago

  @y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again

• 
  Jonathan Black (@jonblackbsb) reported 16 minutes ago

  I love on a street where it seems over 50% of households use @VMO2Life @virginmedia . That’s quite a lot of £££ per month paid out . But for the best part of a year everyone’s work has been disrupted by poor or no service . Apparently it’s noise emanating from a house 🏠 🤷1/2

• 
  mec337 (@mec337) reported 18 minutes ago

  @virginmedia ok, what’s the issue with bbc iPlayer sometimes it wants to play sometimes I have to retry many times. Sometimes if I log in I have to wait 2 mins for it to then work. It’s not consistent and very very annoying

• 
  Mollipod ✨ twitch streamer 💜 (@mollipod) reported 29 minutes ago

  @_Cheebiez I literally moved from virgin media to a different provider last year for this exact problem. Honestly they’re a joke!!