Virgin Media Outage Report in Hounslow, Greater London, England
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The latest reports from users having issues in Hounslow come from postal codes TW3 and TW8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hounslow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hounslow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, City of Westminster, Northolt, Fulham, Uxbridge, Hounslow, Ealing, Islington, Croydon, Southall, City of London, Paddington, Richmond and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Total Blackout | |
| Northolt |
Internet | |
| Northolt |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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Duarte Mendonça
(@DuarteMendonca) reported
from
Hammersmith, England
@virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?
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YingHuiThe
(@YingHuiThe) reported
from
Paddington, England
@simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@LPNevin @virginmedia I have the same problem, lost access to my email account
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Joshua Masters🎥
(@joshuamasters_) reported
from
Lambeth, England
@virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
cont/- Every 2/3 hours you say that it is going to be fixed within three or four hours. It has not. We could not give a **** about £8 compensation per day. You are costing us thousands of pounds in lost revenue for those of us working from home. More @virginhelp @virginmedia
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jox
(@Jotwinn) reported
from
Cobham, England
@libertyglobal I use virgin media wifi and broadband have been a customer for little under a year now and have spent all day on the phone with them I am a priority customer as I have medical equipment that needs wifi to transmit readings to hospitals and they said they would
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Sir Geoffrey Of Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia We have an internet outage on business broadband at RH1 3EP. Any idea what’s going on?
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Sofia Hayat
(@sofiahayat) reported
from
Wandsworth, England
Just got ready to workout isung my EMS suit as I can't stand on my feet fir excersize after my operation. BOOM!! suit doesn't work because I have no I telnet fir over a week!!! @virginmedia and they are charging me to leave them
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Nick
(@docklobster) reported
from
Hillingdon, England
@virginmedia I was unable to use the same website on tablet or laptop - the website owner said the issue was due to slow internet speed and @TalkTalk had advised that you were digging up the cable in the area with the potential for disruption and I wondered if this work had overrun
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia we’re without wifi YET AGAIN, sometimes it’s been for as long as a week. Your service is a disgrace & I’ll be delighted to ditch you asap. Service to be resumed at 11.59 pm isn’t good enough. 7 or 8 times this year. I’ll be sure to post this on Nextdoor #bye 👋
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Michael James Weaver
(@Weaverfooty14) reported
from
London, England
@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia please sort your systems and processes out. I was due a call yesterday to discuss a complaint. Only to not receive it and for you to replicate the same error. #virginmediadown
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.
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James Hargrave
(@HargraveInc) reported
from
Merton, England
@virginmedia Yes. The router has been going down completely. I checked that link and it said "intermittent issues"
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Nick
(@docklobster) reported
from
Hillingdon, England
Is my PC unusably slow because #Windows11 has screwed it or because @virginmedia are still messing with the local fibre network or maybe both? Either way I'm having a #technightmare #techfail
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.
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Valerie 🇮🇪
(@ValerieLondon18) reported
from
Epsom and Ewell District, England
@virginmedia Couldn't use my phone so couldn't call you. I tried from hotel landline to your so-called help numbers to no avail. All others in a group of 40 people did fine cause weren't using Virgin. Not ideal to have single female abroad no phone, no maps, can't call cab etc. Last century
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@Dr_bogeyflicker) reported
@virginmedia since you switched to o2 signal is dog **** everywhere calls regularly cut out and can’t even send a text message in my own house now , lucky I have WiFi or I’d have no internet at home either 80s dial up is faster
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ok
(@isthatrigghht) reported
@VMO2News @virginmedia @O2 And it’s a good lesson in not hiring pencil pusher strategists to your fraud head position. Hire someone who has worked the fraud queues, understands the process and investigation. Actually wants to solve the problem not present ‘better close times’ to their seniors 🤡
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Letsflyletsflyaway
(@Lovetogoaway) reported
@virginmedia And I never mentioned delays...? A stock answer?
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Letsflyletsflyaway
(@Lovetogoaway) reported
@virginmedia never cease to be incompetent. New installation. Get a text asking me to chat 'about what my boundary is made of'. Chat team can't deal. WhatsApp team can't deal. And they can't even cancel the order.
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John
(@johnnyhammer5) reported
@virginmedia *hint: good UX would be an additional drop down box ‘which of your accounts do you want to interact upon today?” Simple, isn’t it.
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ok
(@isthatrigghht) reported
@VMO2News @virginmedia @O2 Please search virgin media fraud and see how many folks have been waiting for weeks for a resolution. Virgin media sell contracts to anyone than put the burden of resolution on the customer to keep chasing. Sort it out, so useless
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Eleanor Brown
(@Eleanor15032928) reported
@virginmedia OMG! It certainly isn't good- I cannot explain in any more simple terms what the problem is! It's nothing to do with the credit!! I have been charged the wrong amount for my package AGAIN - 2 days after I was told everything was sorted!!!
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Eleanor Brown
(@Eleanor15032928) reported
@virginmedia That my DD was set up and my package was £46, offered a goodwill credit and that I can leave without penalty, low and behold, my bill came in 2 days later and it was wrong! That complaint is closed,had to raise a new one - shocking customer service! Constant issues with Virgin!
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Eleanor Brown
(@Eleanor15032928) reported
@virginmedia As it's now yet another fresh complaint, standard email saying it will be looked into and someone will come back to me within 28 days, I will hopefully no longer be a Virgin customer by then.
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Letsflyletsflyaway
(@Lovetogoaway) reported
@virginmedia I'm not spending an hour on the phone. I'll cancel the DD and refuse the engineer.