Virgin Media Outage Report in Harrow, Greater London, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, London, City of London, Slough, Wembley, Camden Town, City of Westminster, Enfield Town, Kingston upon Thames, Westminster Abbey, Brent, Islington, Paddington, and Hampstead.

City	Problem Type	Report Time
Hammersmith	Internet	6 hours ago
Southwark	Internet	7 hours ago
London	Internet	9 hours ago
London	Internet	9 hours ago
Southwark	E-mail	12 hours ago
London	Phone	13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  LunchMoneyLu (@LunchMoneyLu) reported 3 minutes ago from Camberwell, England

  @BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.

• 
  Claire Priestley (@ClairePriestl8y) reported 10 minutes ago from Camberwell, England

  @virginmedia why oh why can I never speak to anyone or get the support I need?

• 
  LunchMoneyLu (@LunchMoneyLu) reported 12 minutes ago from Camberwell, England

  @BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.

• 
  🙌 N E I L 🙌 (@Neilz1) reported 14 minutes ago from Camden Town, England

  @virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.

• 
  Tim Lund (@TimLundSE26) reported 15 minutes ago from London, England

  @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

• 
  LunchMoneyLu (@LunchMoneyLu) reported 19 minutes ago from Camberwell, England

  @virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?

• 
  LunchMoneyLu (@LunchMoneyLu) reported 19 minutes ago from Camberwell, England

  @virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.

• 
  bobby whirlwind (@bobbywhirlwind) reported 21 minutes ago from Camden Town, England

  @virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?

• 
  LunchMoneyLu (@LunchMoneyLu) reported 23 minutes ago from Camberwell, England

  @Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.

• 
  LunchMoneyLu (@LunchMoneyLu) reported 23 minutes ago from Camberwell, England

  @virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.

• 
  Kosh (@koshmiah) reported 33 minutes ago from Camberwell, England

  @Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE

• 
  alison homewood (@alisonwonder2) reported 41 minutes ago from Ealing, England

  @virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!

• 
  bertie beetle (@beetle_bertie) reported 41 minutes ago from Merton, England

  @virginmedia I get between 0.5 and 5MBPs rather the 100 quoted. I’m ready to leave unless you can arrange someone to fix it.

• 
  LunchMoneyLu (@LunchMoneyLu) reported 43 minutes ago from Camberwell, England

  @virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?

• 
  LunchMoneyLu (@LunchMoneyLu) reported 44 minutes ago from Camberwell, England

  @simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.

• 
  alison homewood (@alisonwonder2) reported 45 minutes ago from Ealing, England

  @virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.

• 
  K'inich Ahau 🍊🍭🚴✊ (@4imix) reported 46 minutes ago from Lambeth, England

  @LuckyHeronSay Best have been @Beer52HQ Keeping me supplied with great beer! Worst have been Virgin Media. Appalling service, rubbish customer service

• 
  Marc (@MarcCarro11) reported 47 minutes ago from Rickmansworth, England

  @virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.

• 
  LunchMoneyLu (@LunchMoneyLu) reported 51 minutes ago from Camberwell, England

  @virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me

• 
  Indra (@indra_och) reported 57 minutes ago from Ealing, England

  Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@Mark00000000002) reported 2 minutes ago

  Virgin media was trouble from the start. lied about fixed prices and added there own tariffs and helped them selves to personal bank account! Never again will I do any business or contracts with that robbing company ! Branson of virgin is having a laugh and enjoy the fraud!

• 
  Devesh Chaturvedi (@deveshc) reported 3 minutes ago

  @virginmedia Dear VM team, I spoke with your team on phone and did take the complainant number this time due to past history of never hearing from Virgin Media on issues as well as formal complaint. @Ofcom

• 
  Amy teasdale (@Amyteasdale4) reported 4 minutes ago

  @virginmedia my virgin media box has suddenly stopped working, the box is just in standby, says no signal? I’ve pulled out all the plugs, restarted it etc but don’t know why it won’t work all of a sudden?

• 
  jennie walsh (@W4lshy_85) reported 11 minutes ago

  Anyone else’s Virgin keep going down today 🧐 @virginmedia

• 
  FiniteWhisper (@FiniteWhisper) reported 14 minutes ago

  @virginmedia Could you please dm me, I have an issue I would like support with

• 
  IAN IN SURBITON (Leslie Ian Jones*Surbiton KIRG*) (@ianinsurbiton) reported 14 minutes ago

  @virginmedia This mean that old man with no tech knowledge spotted the problem. That's life LOL

• 
  James Agg (@Jimmyboy35) reported 17 minutes ago

  @virginmedia are you taking the Mickey now internet been down all day nearly TF4 area sort this out I don't pay over £100 a month for this shower of a service come on its nearly every month it's 2021 blame it on covid ? #awfulservice #virginmedia

• 
  Yaz (@Yaz_Patel) reported 18 minutes ago

  @virginmedia internet connection has tripped 3 times today in bb1 area.. any other reports of issues in the area??

• 
  Charles (@charlesmj) reported 18 minutes ago

  I had three months left of a Virgin Media broadband contract left when I moved house. When I moved, they have "reset" my contract so that I now have another 18 months, but from this month the price has jumped up. I just want to cancel, do I have a leg to stand on?

• 
  Allyson Clancy (@ClancyAllyson) reported 23 minutes ago

  @virginmedia I simply cannot go through trying to explain same situation ( have done 20 times ) , i have never seen such bad customer services . Even sent email to CEO no reply . #virginmedia #RichardBranson I may as well be on the moon 🌙