Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA1 and HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, St Albans, Watford, City of Westminster, Hammersmith, Paddington, City of London, Enfield Town, Harringay, Barnes, Hampstead, Ealing, Wembley and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
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| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Stacey
(@acartoonheart) reported
from
Camberwell, England
@virginmedia The update just says there is an outage in the area and that there won’t be a fix until tomorrow morning? That surely can’t be right?? I’m having to waste all my phone data just so I can do my job 😭
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Chris Green
(@chrisgreen) reported
from
Hammersmith, England
@virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail
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jackie wilkin
(@jaykayred) reported
from
Merton, England
Why don’t companies offer deals for long standing customers not just new? Been with @virginmedia for 25+ years, started back when it was Telewest; want to downgrade, deal I am looking at is £37 for new customers, same package for me is £69. Where is customer loyalty rewarded?
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Alex Taylor
(@ART_67) reported
from
Wandsworth, England
@virginmedia Hi, please can you provide advance notice when you are making service repairs. We had a video interview and WFH today and it is really inconvenient.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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Steve Race
(@steve_race) reported
from
Islington, England
@virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.
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EbonyGoddess40
(@monique86237847) reported
from
Lambeth, England
@virginmedia when they gonna fix the internet 4th time now no service and this time longer than 1 day I chose Virgin media for download speed but may go back to Sky less issues
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@jaykayred @virginmedia Your never get loyalty off them I was lucky enough to move to sky and to be fair they are pretty good at looking after customers
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Chris Green
(@chrisgreen) reported
from
Hillingdon, England
It’s now 23 days since I suffered a total loss of all @virginmedia services. Virgin Media has done NOTHING to repair it, provided ZERO proactive updates, LIED repeatedly to me about when it will fix things, I’ve spent 7hrs & 53mins on the phone chasing for information #epicfail
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Oliver Pusey
(@OliverPusey) reported
from
Kingston upon Thames, England
@virginmedia No internet this morning, but according to your status page, there isn’t anything wrong. We know it isn’t just us and our whole street is out. Really wonder why we bother with Virgin, your reliability is shocking and your service is horrendous.
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nothing other than to telephone again. We do now have an appointment so we will see if it gets fixed. Two of us working from home in zoom-heavy roles has been very difficult. And the only action we have got has been via ombudsman not your customer services.
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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kaley 🏁
(@kayldavenport) reported
from
Wandsworth, England
im missing all of this bloody game @virginmedia SW17 service is DISGUSTING
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Tim Platt 💙
(@timplatt45) reported
from
Barnet, England
@virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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Stacey
(@acartoonheart) reported
from
Camberwell, England
Working from home is super fun when Virgin Media’s internet in south east London goes down completely for the entire morning and you have to use the hotspot on your phone to try and get any work done 😬
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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Steve Towner
(@Steve_Towner) reported
from
Iver Heath, England
Just moved house, @virginmedia are the worst to deal with. Waste of space. Gave them plenty of notice. Supposed to connect day after moving. Failed, want another 3 weeks. Refuse to help. What am I supposed to do?
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Chris Green
(@chrisgreen) reported
from
Hammersmith, England
@virginmedia Try actually looking at your previous comms on Twitter with someone before making such an inappropriate and unhelpful response! At the end of the day, if you are not going to help, why are you here?
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sunny singh
(@sunny54980599) reported
@virginmedia Really bad customer service, waiting someone to come on phon from 1 an half hour
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Steeley
(@iSteeleyy) reported
@virginmedia I absolutely love having DHCP issues. None of my devices can find an ip so I just can’t use the internet 😭
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Damien Fitzgerald
(@Damofitz) reported
@virginmedia And as for the pods, I understand we are in a pandemic but I wasn't advised they were out of stock when I ordered the package, the pandemic doesn't excuse poor or false communication, such as the mobile which is still being charged at £27 a month when it should be included now
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zach close
(@Zachclose2000) reported
@virginmedia is so rude we been in touch with them a lot and they never once answered
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Akash Sachdeva
(@AkashSachdeva1) reported
Hey @virginmedia I pay for the fastest speed broadband but it seems to go down at least 10 times a day!!!! What is going on? I have checked online for any faults but it says there are none. This is not acceptable when I’m paying so much and working from home.
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T B A ⚽ 💻
(@TB1884) reported
@virginmedia is there an issue in Northamptonshire atm?
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Ibzy. indeed
(@EvenIbzy) reported
@PollyJames @rossbuet @virginmedia I found that their sales team is very active, so call that number and have them transfer you. It's how I got around the automated machine. The live web chat never seems to be actually live either (more robots)
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Craig Bcfc
(@Craigturner67uk) reported
@virginmedia Hi I wish I knew I can not get a straight answer out of the customer service team. One minute they will cancel the next they won’t I just want to cancel but have now made over 10 calls to your team. I just want to know it has been cancelled
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Chloe Bryant
(@ChloeBryant92) reported
@virginmedia why have I been messed around for 3 hours trying to change my package? Do you have a number I can call to get this sorted the customer service on the chat is shocking!
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Samuel Chamberlain
(@sam_c75) reported
@virginmedia Yep, as advertised on the adverts, whole series are supposed to be available. However they are not when using virgin. When I visit itv hub on my phone, they are available. I’ve been told by ITV that this is an issue with VM