Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 02/19/2026 17:15

February 19: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Southall, City of London, Hammersmith, City of Westminster, Wembley, Islington, Harringay, Hounslow, Paddington, Barnet, Hayes, Enfield Town and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • LisaWardComms Lisa Ward (@LisaWardComms) reported from Kingston upon Thames, England

    1/2 Absolutely disgraceful service from @virginmedia - we’ve been trying to cancel your service since the middle of October and have been repeatedly cut off when being transferred to the cancellation team. In the end we had no choice but to cancel our DD.

  • dorbershadsky Dor Bershadsky (@dorbershadsky) reported from Camden Town, England

    @virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.

  • toby_goodwin97 Toby-Wan Kenobi (@toby_goodwin97) reported from Kingston upon Thames, England

    @virginmedia I’ve moved house and was told my WiFi would be up and running today but it isn’t and I can’t get through to anyone to help me sort this issue, 3 of us are working from home with no internet, outrageous!!

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting

  • OreMeta Ore Meta (@OreMeta) reported from Wandsworth, England

    @virginmedia TOTAL LIE. Spent majority of lockdown complaining about my intermittent service, dropping out during meetings etc. Eventually moved to a different provider and paid @virginmedia TWICE. Told to return equipment BEFORE a chq will be sent. No Chq received YET.

  • XAVIER2009KY XAVIER FERNANDES (@XAVIER2009KY) reported from Hounslow, England

    @virginmedia seems virgin forgot about customers. I been waiting 2 months to settle my internet service . I even paid early statement fees. Not fair to charge such fees in current pandemic times.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • JJT35 john treacy (@JJT35) reported from Wandsworth, England

    @virginmedia what time does your call centre open? Been without broadband all day through a fault now it’s showing as fixed but we are still without service. Have done all online tests. Please respond as this is unacceptable. Spending a fortune running 2 laptops from hotspots!

  • npirvine Nirv (@npirvine) reported from Kingston upon Thames, England

    @virginmedia Why do you make it so difficult to talk to someone about getting a replacement broadband/tv cable because the equipment originally sent out is broken.

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya

  • george_hut unhappy_george (@george_hut) reported from Islington, England

    @virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!

  • Lloydyboy1 Lloyd williams (@Lloydyboy1) reported from Barnet, England

    Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?

  • BridgetGiles44 Bridget Giles (@BridgetGiles44) reported from Camden Town, England

    @virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Hello. I keep getting interference through the TV box and also keep losing sound. The only way to fix this is to turn everything on and off again. This keeps happening. How can this be fixed?

  • Nik_Simon88 Nik Simon (@Nik_Simon88) reported from Wandsworth, England

    @virginmedia hello. My internet is down with the flashing white light on the modem. Your online guide says to wait 5mins, as it means it is rebooting, but it has not changed for 24 hours. Who do I contact please?

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia WHY IS YOUR INTERNET DOWN AGAIN!?!?

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia Better but I had to cancel a pretty important call as Hotspot doesn’t cut it so thanks for that. No idea what I’m paying for

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia still having problems in sE6 london

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTranSister TheTranSister (@TheTranSister) reported

    @virginmedia It’s not the price change I care about it’s the fact you want me to pay more for a service that’s unreliable. I need the broadband for work an this is exactly how the issues started last year.

  • sandersmatthewg Matthew Sanders (@sandersmatthewg) reported

    Always shocking trying to get through on the phone to #virginmedia. Just awful. On hold for 75 minutes only to be hung up on once connected. 2nd time this week!!! My bill is far too high and half my time is spent trying to get help from 'customer services'. Silly me!

  • clare_jones12 Clare jones (@clare_jones12) reported

    @virginmedia appalled by your service my elderly parents contacted you on 1/1/21 re an issue engineer coming today failed to turn up. No notification how do you expect elderly shielding people to stay in contact with the outside world. Ongoing issues since Nov

  • SmallyOnline Smally (@SmallyOnline) reported

    @virginmedia Didn’t tell me the problem just said that they had fixed it both times. Told me that at night my speeds would drop because of a lot of people using it in the area but I’m supposed to have 500mbps download and I’m getting less than 10 every night

  • bigladderdrone 𝕋𝕙𝕖 𝔹𝕚𝕘 𝕃𝕒𝕕𝕕𝕖𝕣 ℙ𝕙𝕠𝕥𝕠𝕘𝕣𝕒𝕡𝕙𝕖𝕣 (@bigladderdrone) reported

    @virginmedia I’ve just been to that link...it doesn’t work for me...any other advice before I leave your service?...appreciated you are trying to help but your infrastructure doesn’t allow it. It’s not acceptable to take my money with such poor support. Other options?

  • SarahFaherty7 Sarah Faherty (@SarahFaherty7) reported

    @virginmedia Over the 18 month deal you want me to pay £720 more that a new customer #seriousdifference

  • seannahj Seánna Holland (@seannahj) reported from Kenilworth, England

    @virginmedia So now over 2 hours later 3 different departments none of which can help and back on hold again!! Complete and utterly joke! #poorcustomerservice #virginmediajoke #dontcare

  • DizzyOnLemonade Joanne Edwards (@DizzyOnLemonade) reported

    @virginmedia would really appreciate a message/call/email/smoke signal even! Regarding no internet connection for over 24 hours. Loyal customer NOT impressed with the service we’re paying a premium for.

  • SteadyDLive Steady (@SteadyDLive) reported

    @virginmedia Can I please alert you to an issue in the WF1 area. I'm slightly sick of this now as we've had intermittent issues for the last few months. We've had multiple new routers and even new routing e.c.t & there's been no change at all.

  • DmDorota dorka (@DmDorota) reported

    Can’t believe the appalling service of @virginmedia Closing my account because they can’t provide services to my new address & failing to inform me before doing so! They can’t confirm this in writing as THEY closed my account, but can still bill me for service I’m not getting!!