Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 01/18/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Watford, Hayes, Wembley, Camden Town, Harringay, Fulham, City of Westminster, Paddington, Merton, City of London, Southwark, St Albans and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomWatford Internet
United KingdomHayes Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown

  • LukasDiSparrow i hate you (@LukasDiSparrow) reported from Camberwell, England

    @virginmedia YOU DO NOT ANSWER THE PHONE!!!!!!!! AND IF YOU DO YOU PUT ME ON HOLD AND HANG UP!!!!!!!!!!!!😡😡😡😡😡😡

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck

  • OnePavedCourt One Paved Court (@OnePavedCourt) reported from Richmond, England

    Please can you advise help for small businesses who have had to close due to #COVIDー19 and can’t afford to keep on paying for broadband @virginmedia.

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    Great timing, the @virginmedia box has gone down. #isolation

  • MCPlatt Marie-Claire (@MCPlatt) reported from Camden Town, England

    @virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1

  • MCPlatt Marie-Claire (@MCPlatt) reported from Camden Town, England

    @virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2

  • rchrdctswrth Richard (@rchrdctswrth) reported from Islington, England

    @virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂

  • BenPOwen Ben Owen (@BenPOwen) reported from Wandsworth, England

    @TomGeorgeBest @virginmedia I live in South London and this keeps happening to us too. Internet cuts out between 10-11am and then again between 3:30-5 every day. We pay for 50mbps and have internet speeds as slow as 0.9mbps. So frustrating.

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.

  • LukasDiSparrow i hate you (@LukasDiSparrow) reported from Camberwell, England

    @virginmedia YOU **** HEADS JUST HANGED UP ON ME WHEN I WANTED TO CANCEL!!!!!!!!!!

  • andreas_krieg Dr Andreas Krieg (@andreas_krieg) reported from Hammersmith, England

    @virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia tried everything to get through keep getting cut off no email service i understand these are difficult times you have whacked my bill up im out of contract so ive cancelled my direct debit ill wait to hear from you VERY SOON

  • rjbmus Richard Bristow 👨‍🏫🙋‍♂️ (@rjbmus) reported from Kingston upon Thames, England

    Trying to remote teach when @virginmedia is unreliable and down is really impossible. Quarantine just got worse..!

  • JillHudson21 Gillian Hudson (@JillHudson21) reported from Camden Town, England

    @MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.

  • The_Photographr Imran ® (@The_Photographr) reported from Harrow Weald, England

    @CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dmckimm10 Mr DMc (@dmckimm10) reported

    @virginmedia I have spoken to 7 people over the course of 4 hours & 30 mins this weekend & all I wanted to do was simply upgrade my phone. It still isn't sorted. Absolutely disgusting customer service.

  • theashpowell Ash Powell (@theashpowell) reported from Bromley, England

    @virginmedia Yes, have checked service status - no issues. Done factory resets on our router to no avail. Our broadband has been dropping out every 10-15 minutes for the past week making it impossible to work from home.

  • Schwinndy Schwinn (@Schwinndy) reported

    @virginmedia It’s away from everything, it’s only a small house, I want to use the Wi-fi upstairs as part of having to do a bit of work from home but it’s shocking, I have tried everything the superhub 3 is a terrible router, the 2 was much better

  • TheRichHomieRob TheRichHomieRob (@TheRichHomieRob) reported

    @virginmedia @FreddieBeGaming I appreciate you’re trying to help but if you read the tweet at the start of this thread you can see it’s not an issue with WiFi black spots and the technical team have already been contacted with absolutely 0 resolution. A complaint’s already been submitted and is being handled.

  • scchambers Steve Chambers (@scchambers) reported

    @virginmedia - what has happened to your internet service provision? Last 3 months or so has been so unreliable/slow??

  • louisbhose Louis Bhose (@louisbhose) reported

    @virginmedia currently experiencing a proper hellhole of customer service - you’ve wrongfully cut off our internet and on the help chat I’ve been passed onto different departments SEVEN times.

  • StudioBatiz BatizStudio (@StudioBatiz) reported

    @virginmedia So you say you don’t restrict speeds, but a customer service agent just said that for a reason my account is at the collection department, and yes this is the reason why my speed was restricted. Why is this happening when the bill came out on 18th of dec due only in january?

  • TomFerris97 Tom Ferris (@TomFerris97) reported

    @virginmedia I tried in the morning for 3 days straight. Never got a response, despite it saying you aim to respond in 4 hours. The bot just restarted the following morning everytme

  • virginhelp Virgin Help (@virginhelp) reported

    @RegerLuke @RegerLuke Hi, we are really sorry to hear you are having problems with your TV box we have tagged @virginmedia who will be able to help you further. VH

  • BillyMeaney1 keep left (@BillyMeaney1) reported

    @virginmedia It's not a service issue. It's pre-install work not being done, even though I received a message saying it had been done. I scheduled my home move specifically to coincide with Internet installation. The customer service truly is poor. I would never recommend your service.