Virgin Media Outage Report in Harrow, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Greenford, London, Harringay, City of London, Paddington, Hounslow, Uxbridge, Feltham, Hayes, Ealing, Southwark, Barnet, Camden Town and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Greenford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Harringay |
Wi-fi | |
| Greenford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
-
🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@PaulLuckhurst @virginmedia Hi @virginmedia - This morning I'm having the same problem Paul was. A rights restrictions message on the video stream on BT Sport 1 via Virgin TV Go. Never seen this before. Can this be investigated. Fairly certain there can have been a sudden change in rights mid-season. Thanks
-
Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
@virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.
-
Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
-
Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
When my Dad died last year @virginmedia, you deleted his email account. I’ve been trying to get it back to check his messages but the complaints department keeps saying they’ve tried to call and couldn’t reach me (they haven’t) and then closed each complaint. Can you help please?
-
Cherstyn Hurley
(@chersvacca) reported
from
Barnet, England
@virginmedia what is happening, disastrous internet today, total outage for hours at a time in North London. #deadlines and #homeworking impossible with this lack of service ? No explanation or idea when it will be restored
-
Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.
-
Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
-
Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
-
Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia internets down again.. is there an outage?
-
Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault
-
Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
-
Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
-
Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.
-
ian
(@IanBorrett) reported
from
Lambeth, England
Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.
-
gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@virginmedia Only the tv drops out, same time every Friday about 7pm, no errors are on the website
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard
-
Jenny Haines
(@Murrony) reported
from
Islington, England
@virginmedia what a terrible customer service experience
-
Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
-
Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...
-
craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Paintin
(@PaulPaintin) reported
Hey @virginmedia, my broadband stopped working around lunchtime, B97 4SH. I've run a test while logged in to MyVM, and it says there might be a problem. Any service issues your end? It's not a blip, been completely without since around 12pm today. All kit power cycled repeatedly.
-
Matt Ⓥ BlackLivesMatter
(@BattMarn) reported
Just got three of the same email from @virginmedia telling me that my issue has been resolved, but when I rang them the automated system told me it won't be fixed til 2am. 0/10 service
-
praveen pandey
(@praveenanjha) reported
@virginmedia @VirginMediaCorp can you please let me know why customer need to pay the contract breaking amount if he is not breaking your contract . if you services are not available there then why you are charging with customer.
-
Tinkerpuss I will NOT be silenced!
(@TinkerpussBCcat) reported
@virginmedia All that has been done. There is a problem in the area today but it KEEPS happening weekly. What is the problem & when is it going to be fixed?
-
Molly Roberts
(@moyroberts) reported
@Macbeana I’m getting same issues with @virginmedia
-
Mick Krever
(@mickbk) reported
@virginmedia Yes, I am. Unfortunately, this unreliability has been standard for the past two or three months. I've spent many hours waiting for, or speaking with, your technical support. I had been assured I would be compensated for the unstable service. I was offered £10 total.
-
Mick Krever
(@mickbk) reported
@virginmedia Problem is variability. I'm now back to 70 Mbps wireless (line of sight). For weeks I was told there was an issue in my area, and I'd be compensated when it was done. When the works were done, I was told I wasn't eligible for compensation, bc it wasn't total loss of service.
-
Derren Martin
(@DerrenM_cap_hpi) reported
@virginmedia I’ve done that & received an email saying we’ve closed your complaint. C-260421179
-
Aimee🌼
(@AimeeRivett7) reported
@virginmedia Why is it that you arrange to collect our box, fail to turn up and then email us saying we haven’t returned it?! This is getting ridiculous now😤
-
Christopher Stead
(@L18) reported
@virginmedia Another week of incompetence from you. Call re-arranged for Saturday to install the upgrade that had been on hold since February. 1 day later you cancel it. 1 day after that you tell me my bill is increasing baby £50/ month #virginomnishambles