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Virgin Media outages and service status in Harrow, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Harrow, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 27, 8:38 PM GMT+1.
  • 45% Internet (45%)
  • 29% TV (29%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 6% E-mail (6%)
  • 1% Phone (1%)

The latest reports from users having issues in Harrow come from postal codes HA3 and HA1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Ealing, Hayes, Kensington, Wembley, Northolt, Elstree, Greenford, Richmond, Barnet, Watford, Harrow, Hounslow, and Ruislip.

CityProblem TypeReport Time
Hammersmith Internet 5 hours ago
Southall Internet 6 hours ago
Hammersmith Total Blackout 17 hours ago
Hammersmith Internet 19 hours ago
Hammersmith Internet 1 day ago
Ealing Internet 1 day ago

Nearby cities with recent reports

Hammersmith

33 recent signals

5 hours ago
Kensington

2 recent signals

1 day ago
Wembley

2 recent signals

2 days ago
Southall

1 recent signals

6 hours ago
Ealing

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Service page says no issues.

  • JessicaCarmodyV
    Jessica Carmody (@JessicaCarmodyV) reported from Richmond, England

    @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

  • paulusthegrey
    Paul Simmonds (@paulusthegrey) reported from Borehamwood, England

    @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England

    @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England

    @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

  • niawynthomas
    Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • manan2661
    Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • thefitebegins
    jrd1982 (@thefitebegins) reported from Hillingdon, England

    @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ACraftyOne
    Crafty (@ACraftyOne) reported

    @virginmedia and here we are today. Radio silence from your exec team no deadlock and letter plus further incompetence with my complaint. Sending me the same response back does not magically solve the issue.

  • honestdan07
    HonestDan (@honestdan07) reported

    @PeteUK7 @virginmedia Put a complaint of harassment and as executor you have suffered additional upset and stress from the constant emails or letters and that you had correctly notified them some time ago. Also make a complaint to ofcom and trading standards.

  • GR_BEAR1979
    GR-Bear🏆x55 (@GR_BEAR1979) reported

    @virginmedia @PeteUK7 Horrible Company !! Will never go back to them. After their 18 month introductory offer, they turned into absolute ***** !! Even when I left the chased me for all sorts

  • jmanderuk
    jas mander (@jmanderuk) reported

    @PeteUK7 @virginmedia Truly appalling, nobody needs this when grieving, service is dire in all sectors and worsening but there are no words for this....

  • TinoElduderino
    Tino 🐧🌋 (@TinoElduderino) reported

    @JamieGBarry @virginmedia They will offer you login to the website new deal if you do the chat with an agent or speak to some in the phone if you are willing to lock in for a new contract.

  • glitter_nuggie
    Genderqueer Glitter Nugget (They/Them) (@glitter_nuggie) reported

    @virginmedia @PeteUK7 3 months isn't "recent" what ******** are you on about.

  • KellySeven3
    KellySeven 🦘🍁 (@KellySeven3) reported

    @PeteUK7 @virginmedia When my husband died @Optus (Australian telco) harassed me for about two years about his bill and phone. Years. Told them over and over and over that he was dead. It was awful.

  • DavMichael
    mike davies (@DavMichael) reported

    @virginmedia any timescale of when the majority of Swansea will be back to normal no service at all since 2pm yesterday

  • JCloyalist
    JCloyal (@JCloyalist) reported

    @Smiffy_1969 @rpaton310 You can access HBO Max on your Virgin TV 360 or Stream box by downloading the app and subscribing separately. Unlike Sky, Virgin Media does not bundle the HBO Max streaming service into standard TV packages

  • SJA505
    SJA505 (@SJA505) reported

    @virginmedia @PeteUK7 3months to update an auto send template. Media savvy VM at the cutting edge of tech and customer service.