Virgin Media Outage Report in Harrow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hayes, London, Southall, Southwark, Islington, Hammersmith, Slough, City of Westminster, Hounslow, Barnet, City of London, St Albans, Stanmore, Merton and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia @LutzS it's now two ****** days and I have no Internet and can't get through via any channel. I'm super pissed! 2 Days with no answer! ****** ridiculous service!!!!!
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia i have been trying to get my Broadband issues fixed for months and now twice i have received no call backs as promised. I called and have just been on hold for over 1 hour and then you hung up on me! 😡😡😡😡
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Shumailla
(@szdar) reported
from
Harrow Weald, England
@virginmedia absolutely fed up of your broadband. I keep losing connection; this is becoming a daily occurrence and it’s debilitating. Really not happy with this service!
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia hi team, any idea when I might get a call back as promised? Customer account number: 97476101 Complaint reference: C-291120591
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia I would just like to Get the service I pay for ... that would be phenomenal
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Kitty Poole
(@KittyPoole) reported
from
Kensington, England
@virginmedia internet has been disconnected (for 2 weeks) Impossible to get help via cust svcs as for some reason they don’t understand the situation. Help!
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@bigname81 @virginmedia 22 months of the same issues
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@aka_Tony_Davies @virginmedia I wish I could say the same! I bet if I get the right person to fix the problem I would be raving too! 22 months on hundreds of pounds immobile data charges while being at home most of the year...
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia never did I think that in 2020, I'd be home struggling with terrible broadband. Its been more than 24 hours now! #virginmediadown
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia It could explain the upload. Why the WiFi has trouble ,as is no issue over wire ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇮🇹Coach White Hart Prince✨
(@_Flirtram_) reported
@craig_dw @virginmedia Schoolboy to use them. Their service is hopeless bruv
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Wayne Bradbury
(@typohell) reported
@JKBowley @virginmedia @Antony59592160 Hi fella, just switched my mums from Virgin - shocking customer service. Good luck 🤞
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R
(@RochieW4) reported
@virginmedia And people will receive a discount I their bill for yet another outage then! Bad service as always
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TekNeil ™
(@TekNeil) reported
@virginmedia You're not listening/reading. Have you read ANY of the previous tweets? YOUR WEBSITE IS FULL OF ****. I can refresh and there's an issue, refresh again & there's no issue. But guess what? one gigabit IS NOT 0-200 which I'm getting every day, I'm calling you clowns every day. GTF
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rosie
(@rosieevans16) reported
@virginmedia I never tried to contact you via email to cancel it was to complain about your poor customer service. Please give me a number I can call to discuss the issues I have had with your company
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Glittery Brontosaurus
(@SparklySauropod) reported
@virginmedia Why am I being charged a late fee of £7.50? Set up a direct debit with you last month (which your staff didn't implement), no email saying a bill was due, and boom, late fee! Trying to make a complaint online and been waiting 15 minutes to talk to an agent. Wtf? 😡
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joanne scott
(@joscott36) reported
@virginmedia I am at my wits end with the broadband. I am regularly having problems with it. At this moment in time my hub is flashing green. I have done a hard reset and it’s still not working. I am getting fed up for paying for a service that I am not getting.
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joanne scott
(@joscott36) reported
@virginmedia I’ve checked the status and my area is fine. I’ve now had to book an engineer to come and take a look. I’ve had nothing but problems either with the hub or the tv box.
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chrisccolin
(@morganherwing67) reported
@virginmedia Just answer in full my online complaint
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Pete Duffill
(@ptdffll) reported
@virginmedia without broadband and tv services in the SO16 area, for about 26 hours now, the 3rd estimated completion time for the known fault has just passed…. No update? Any ideas? The phone customer service operator, was only able to clarify it was down to outages