Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hounslow, London, City of Westminster, Southwark, Slough, Camden Town, Wembley, Harringay, Islington, Ealing, City of London, Southall, Fulham, Paddington and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
||
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Paul Griffiths
(@PaulG_Lon) reported
from
Wandsworth, England
@DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.
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Marco Limido
(@flyinglimmar) reported
from
Merton, England
@virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.
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Mit
(@mit112112) reported
from
Brentford, England
@virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.
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Josh
(@Jatkins__) reported
from
Camberwell, England
@virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia so kind of you support line staff to answer back to customers who are getting poor service, even better when they hang up on the customer
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!
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Josh
(@Jatkins__) reported
from
Camberwell, England
I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃
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Frankie
(@FrankUgboro) reported
from
Tottenham, England
@virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.
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Mona Lisa Saperstein
(@xfindingxemox) reported
from
Wandsworth, England
UK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service
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Marco
(@marco_dirosa) reported
from
Islington, England
@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia can you explain why you broadband team always ask for the router units to be reset! Its the rudeness of being told that a support call cannot progress unless you turn it off and on!
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S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one
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Hannah Williams
(@flamingnora) reported
from
Lambeth, England
@CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!
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Lloyd Child
(@islingtonlloyd) reported
from
City of London, England
@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J B
(@James58525599) reported
@virginmedia No interest in fixing now need to cancel as promised I have been passed around all day yesterday and have now been told I need tech support to authorise what I've been promised which is 6 month refund and cancel now without penalty, which I have proof of
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C🤍🦋
(@crystxl_h) reported
@virginmedia I’ve managed to pay my bill but been told to change the password to my account online but the lady on the phone her attitude was really bad towards me so I’d like to make a complaint
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LORRAINE
(@LORRAINENERO) reported
@virginmedia why am I speaking to a customer service agent outside U.K. who does not listen. Keeps saying yes yes. Ffs. This is so unacceptable.
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Phillipe Harmaund
(@SillyHamilton) reported
@virginmedia your support department should be rebranded to avoid being reported to trading standards...
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Twigs
(@Rionaahearn) reported
@virginmedia Trying to contact virgin media to change bank details for direct debit. No email address, can't be done online, wait time on phone exceeding 1 hour. ???? What the hell. Disgraceful service
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Az Hussain
(@azmat104) reported
@virginmedia Virgin media disregarded the information I gave them when I left the uk 🇬🇧, and promptly registered a default on my credit file , which I only found out about upon my return to 🇬🇧. So therefore I want to make a formal complaint before I get the FCA involved.
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Az Hussain
(@azmat104) reported
@virginmedia So to say the least am not impressed with Virgin media. So what I want is the details of the person who can deal with my complaint by call and discussing the next steps. The arbitrator wants me to give Virgin media the opportunity to sort it out first.
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David Bowman
(@davidjb1988) reported
@davidpreece12 @virginmedia I recently cancelled my account because I moved to an area where they don't provide service. They wanted to continuing charging me because "I hadn't given 30 days notice" even though they physically couldn't provide service. Then only changed their mind when I logged a complaint.
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Frank the Lamp
(@FranktheLamp) reported
@virginmedia Last time I asked, was told by your customer services team that I had to keep the landline. Poor.
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Trish Mitchell
(@trishmitch) reported
@virginmedia Many other people in the area are mentioning the problem on Facebook