Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3 and HA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 03/01/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Richmond, Paddington, Wembley, City of Westminster, City of London, Hammersmith, Northolt, Hampstead, Harrow, Barnet, Islington, Hounslow and Wandsworth.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRichmond Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • whealie Chris Wheal (@whealie) reported from London, England

    @virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.

  • clogsworth19 Chloe Saunders (@clogsworth19) reported from Wandsworth, England

    @virginmedia Hi, the wifi disconnects several times throughout the day. An engineer changed our hub last year. We then spent £80 on wifi extenders/repeaters/boosters. We want to change the wifi channel to see if that works, but login details are incorrect on the hub.

  • jamesifoster James the Electrician ⚡ (@jamesifoster) reported from Spelthorne District, England

    @virginmedia Our Internet is down TW18, Staines-upon-Thames

  • Paul_Matuszczyk Paul Matuszczyk (@Paul_Matuszczyk) reported from Camberwell, England

    @virginmedia what brilliant technology utterly soured by almost comically bad customer service. I say “almost” as there’s nothing funny about taking 5 weeks, countless phone calls, endless hours of online chat & 2 formal complaints to just get my bill right. Not asking much.

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.

  • mikeperrin58 mike (@mikeperrin58) reported from Egham, England

    Anyone having trouble with Virgin media broadband or is it just me ?

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Can I please DM you on this issue?

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.

  • markpink Mark Pinkerton 💙🚴‍♂️ (@markpink) reported from Islington, England

    @Leigh5Tom @virginmedia As an existing customer, they are known for their poor customer service. Can never get through on phone and that is main access point to info. Website CS info poor, with zero joined up thinking. Pretty good speed when working. Good luck!

  • Goldenlocks Estelle Levacher (@Goldenlocks) reported from Richmond, England

    @virginmedia hello, we are unhappy with our broadband. It’s bad as my husband and I are both WFH and my Teams calls are regularly interrupted. We have the highest broadband package available and pay over £100 a month so it’s clearly unacceptable. Please send an engineer ASAP!

  • DJ_Jamesie Jamesie (@DJ_Jamesie) reported from Islington, England

    @PaulJoh30516408 @virginmedia Real shame as the broadband is good. The engineer was a really nice fella too. Just the phone customer service...

  • clogsworth19 Chloe Saunders (@clogsworth19) reported from Wandsworth, England

    @virginmedia Hi, thanks for your reply. The issue has been going on for almost a year and on my account, there isn’t an outage in the area. So if someone could contact me that would be great. Thanks

  • MisterBoote Neil C Boote (@MisterBoote) reported from Ealing, England

    So our education system & business activity now utterly reliant on solid, fast, reliable internet service that market consistently fails to deliver. @virginmedia down again this am. Time for state to take control of this crucial, strategic infrastructure. Really is a joke ATM.

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England

    @virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.

  • tom_of_lond Thomas (@tom_of_lond) reported from Lambeth, England

    Hey @virginmedia how long till you’re gonna fix your wifi been a week now and for those that are wfh its kind of important and shutting your customer service lines doesn’t exactly help get your act together.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Hello anyone there? Could you please reply to my last message? As my landline is not working and there is no email support it seems Twitter is the only other way to get hold of Virgin Media. Please advice how to get hold of customer services not 0345 as too expensive

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia Yeah I pay more for that not part of your service that I’m paying you for every month

  • Vibroseis Kelvyn Taylor (@Vibroseis) reported from Egham, England

    Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HavenDK Michael Chessell (@HavenDK) reported

    @virginmedia I recently got WiFi boosters costing me £3 a month and now the WiFi pods are out for free! As I’m on the ultimate oomf bundle. Is it possible to cancel and swap?

  • tinks_my_name kim G 💙 (@tinks_my_name) reported

    @marinaGraham7 @virginmedia Send a? Through the text service. If it starts the whole process over then they have dumped your original message. That's what happened to me. I had to start over

  • LizzieCastle05 Lizzie Castle (@LizzieCastle05) reported

    @virginmedia I have been trying to cancel my contract with you all day but whenever I call I am immediately cut off. Your text service has not replied to me either. How on earth am I meant to cancel this??

  • seabros Steve Seabrooke (@seabros) reported

    @virginmedia Both. No luck. The problem is clearly at the server.

  • QprShivvy shivam patel (@QprShivvy) reported

    @virginmedia Nothing sorted and ur team do not know anything about ur products or services. You give me a price then transfer me to another member who increases that. I'm frustrated with ur service 😡😡. So why the fu** is your call team hanging up on me.

  • marklessels Mark Lessels (@marklessels) reported

    @virginmedia Did that. Just took me though an automated service which they sent out a signal to fix it which didn't work. Can I speak to someone at all?!

  • babatundeispro Babatunde (@babatundeispro) reported

    @monseymoo @virginmedia Yea! The custom service is awful. I've been charged a 120 pounds by now and the custom service have done nothing to help out.

  • martinkay666 Marcin Kogut (@martinkay666) reported

    @virginmedia please, stop using @YodelOnline as you delivery service. I'm begging you, STOP.

  • TheRealMoscha Moscha (@TheRealMoscha) reported

    @virginmedia No issue your site just broadband issue, its pretty useless and doesn't tel you anything, the question is why is this happening during a lock down and people have gotta work from home? So can I assume I don't have to pay this month's bill since you haven't provided me services?

  • sarahthommo Sarah Thompson (@sarahthommo) reported

    @virginmedia My TV box stopped working on 13th Dec. After numerous calls, and three absolute promises that I will receive a call back within 24 hours from the second line tech support which have not materialised, I am at my wit’s end with VM - what can I do?