Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 12/24/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Harringay, City of Westminster, Hammersmith, City of London, Hounslow, Hayes, Southall, Paddington, Watford, Wembley, Islington, Brentford and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomSouthwark Internet
United KingdomHarringay Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    @virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.

  • Sergios_13 Sergio (@Sergios_13) reported from Paddington, England

    @virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @virginmedia is down. Area 3. Please fix ASAP.

  • vickyross06 Vicky (@vickyross06) reported from Hillingdon, England

    @virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.

  • jasoncostellow Jason Costellow (@jasoncostellow) reported from Lambeth, England

    @virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.

  • ElGuiri13 Michael McDermott (@ElGuiri13) reported from Barnet, England

    Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww

  • Superspin63 Superspin_63 (@Superspin63) reported from Camden Town, England

    @virginmedia Spoke to tech support last night. All sorted 👍

  • aline_diaredo Aline (@aline_diaredo) reported from London, England

    @virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers

  • Mazipita Mazi Pita® 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact

  • jonnytbonewils Jonny (@jonnytbonewils) reported from Camberwell, England

    @virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP

  • _aliyahfaith aliyah (@_aliyahfaith) reported from Lambeth, England

    Virgin media is the worst broadband ever!

  • djspeedy34 Hussey FM (@djspeedy34) reported from Kingston upon Thames, England

    @virginmedia is very bad

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    @itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.

  • Flissej Fliss James (@Flissej) reported from London, England

    @virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shemc50 Sheila Mc (@shemc50) reported

    @virginmedia If it’s not the line why have numerous households in my area had issues with the landline in the last few days?

  • lg_marto Marty (@lg_marto) reported

    @virginmedia WiFi. These are the same questions I get each time, and each time I still have the same problem. I’ve checked everything you’ve asked before (on several occasions) and still I’m resetting the router at least twice a day. This has been the same for months. Dreadful service.

  • Dannilad_ EccsMarksTheSpot (@Dannilad_) reported

    @virginmedia Hey John, just done the test now and as I said, speed is fine, 205.45 down, 20.53 up. But my issue is that for the last few nights, the upload speed drops dramatically, and I did all of the recommended steps to try and improve this.

  • RonaldJ61016789 Quintessential Englishman (@RonaldJ61016789) reported

    @virginmedia 4 Virgins' marketting department HAS phoned me - but this was merely to attempt to sell me something different - WITHOUT addressing the problem!! Just how contemptuous is that!!??

  • Tracy_Doves TracyDoves (@Tracy_Doves) reported

    @virginmedia Yes you can reduce BB/Phone prices. Long standing and extremely LOYAL customer aged 75 and you want to put her bill up. If you would like to DM me or give me a DIRECT NUMBER ?

  • RonaldJ61016789 Quintessential Englishman (@RonaldJ61016789) reported

    @virginmedia 2 disgruntled customer to conceal your companys' sheer incompetence.

  • RoxieDiva Roxie D'Iva (@RoxieDiva) reported

    @virginmedia Already tried - they closed it down without acting on it or contacting me.

  • Tonyhornet65 Anthony Johnson (@Tonyhornet65) reported

    @virginmedia No, Channel 100 has only Must see Virgin TV. The link simply takes me to a screen telling me I’m subscribed to STARZPLAY but with no information how to access the service. I see this was an issue ‘12 months ago so Virgin must must know how to fix the problem so please tell me

  • forzaitaliacsc Barry McGowan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@forzaitaliacsc) reported

    @virginmedia 3 days constant outages lasting hours at a time. Not good enough. The only time off I take all year and I can't rely on your service during this time.

  • _vix_x vix (@_vix_x) reported

    @virginmedia shame you couldn’t have sent that signal on Xmas eve 😥😥😥