Virgin Media Outage Report in Harrow, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA1 and HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Paddington, Southwark, Tower Hamlets, City of Westminster, Wembley, Camden Town, City of London, Barnet, Islington, Borehamwood, Kingston upon Thames, Hampstead and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
TV | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Krish
(@KrishTheBarber) reported
from
Hillingdon, England
How did your internet just turn to dust?? @virginmedia ******** am I paying for? Can’t get through to your customer services because you’re “currently receiving a lot of calls” but also your “offices are currently closed” ******* joke of a company!
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Louise Mead
(@meadylou) reported
from
Wandsworth, England
@virginmedia Is there an issue with your website? I’m trying to sign in to register an issue with service but I can’t access my account.
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The Jase 🐶 🎸 🎥
(@jasemonkey) reported
from
Camberwell, England
@simonmhickson @virginmedia They were so awful when I had a problem years ago. I only resolved it by finding out who their head of PR was and contacting them.
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia not working again. Will you be issuing refunds for July as you have failed to provide a proper service?
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Shane Patrick Cullinan
(@musofunk) reported
from
Lambeth, England
Is anyone else’s @virginmedia WiFi down ? Vauxhall here. #virginmedia #virginmediadown #vauxhall
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Nicole 💛
(@nicoleblackmanx) reported
from
Slough, England
@virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!
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Fit & Fun
(@fitandfun_) reported
from
Merton, England
@virginmedia I’ve been on hold for 4 hrs; I understand that you are running Limited staff at this time but your text service, which is one of the options is not working either!! Have entered number 3 times and still waiting.? Please advise how I’m supposed to contact you. Thanks
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Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my internet’s been gone for nearly an hour now, same thing happened last night too. The service status page on your website isn’t even working.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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Ana Rocha
(@AnaRochaPT) reported
from
Camden Town, England
@virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Damion
(@DamionSheppard) reported
from
Lambeth, England
@virginmedia Hi. What is going on with Broadband in SW9? Website no longer allows me to register loss of service, which has been awful for at least a week now. I’m having to spend a considerable amount of money on data so that I can continue doing my job. Please fix!
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@RobWilsonLtd @virginmedia I quit @virginmedia and moved to BT after multiple periods of slowness then a complete days outage in London. Useless and BT WiFi so fast!
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia it’s not working again! Would be good if you could respond to my tweets
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Theo M-T🏎 (on follow limit)
(@BowenKnight_24) reported
from
Spelthorne District, England
Our Virgin Media WiFi router shows as working but the network doesn’t even come up for me to connect to🙃 Been having issues ever since Richard Branson asked for a government bailout... Cheers #VirginMedia @virginmedia
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Sam D
(@s11kda) reported
from
Harrow Weald, England
@virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?
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Natalia
(@nut_ge) reported
from
Camden Town, England
@virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx
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dmxcrew
(@dmxcrew) reported
from
Islington, England
May be a work round for some experiencing #virginmedia email issues this AM. Whilst I cannot access emails via any server/computer like yourselves, I can, strangely, via my phone (although could it be because its on the virgin network?) Worth a try?...
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Lambertus Cornelius
(@lambertusc) reported
from
Merton, England
@virginmedia is there any issues with the broadband in Wimbledon? My Oomph subscription is delivering 2mps? Suppose to be 350mps?
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cycleoptic
(@cycleoptic) reported
from
Islington, England
@drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brooke
(@Brooke32220066) reported
@virginmedia I have sent an email to your back office team to launch an investigation of an agent who promised me a $60 credit for a balance I wasn’t apparently suppose to pay. I haven’t heard anything yet and said agent who gave me her employee # never logged the call
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Penrose D Humbolt
(@PenroseDHumbolt) reported
@virginmedia Your gadget rescue team who identify the problem (a setting wrong with my router) then force me to enter a subscription to solve a problem that’s preventing me from doing my job, therefor preventing my ability to work. A problem coming from your equipment? Is that ethical?
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Jon
(@JonSel_by) reported
@virginmedia any chance on sorting my broadband out. Service status and fault reporting is the most painful experience, your website is pants. Super slow for days and intermittent.
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Indanews
(@indanews11) reported
@virginmedia I called 5 times and spoke to 5 different people all of which said that they will send out a remote control but it never arrived. I have been waiting 6 months and still nothing. What’s the point of employing idiots?
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Harbour 💚
(@HarbourLord) reported
@virginmedia it was around 9pm last night, which funnily enough is the time your phone lines close so I couldn't even ring to speak to someone and like I said your website functionality is so poor it's impossible to find the webchat function.
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Ben
(@BenBelches) reported
@virginmedia Hi. I'll submit a complaint tomorrow. I can understand having a shortage but that's a you problem, it shouldn't be a me problem. As a customer I think I'm being reasonable by expecting what was advertised when I entered into the contract. Cheers.
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Brooke
(@Brooke32220066) reported
@virginmedia To say I’m disappointed that an employee never logged the call after promising me a credit and wasting 40 minutes of my time to again not log the call. I’m wondering if your back office team has received my email because I am so devastated with your service
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SHANNON 🌻
(@ShannonRolfeox) reported
@virginmedia please advise how we can cancel our service with you. We have have called and been transferred to about 10 different departments before being cut off. I love that your customer service matches your broadband service... POOR.
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SA7
(@ScottyA1980) reported
@dreamingisfree @virginmedia I can sum their customer service up in one word- PISH! Binned that company myself a long time ago, shocking.
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Robert Mason
(@masonrj1) reported
@Neilmackay19 @virginmedia Try @VodafoneUK they offered me better than new customer rates as a remaining customer