Virgin Media Outage Report in Harrow, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA3 and HA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Richmond, Southwark, Hammersmith, Hampstead, Wembley, Harrow, Barnet, Islington, Hounslow, Paddington, Wandsworth, Hayes and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Northolt |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
||
| London |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Jay
(@skip_0889) reported
from
Lambeth, England
@virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail
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Jess Gamble
(@_jessgamble) reported
from
Lambeth, England
@virginmedia the service has dropped a few more times since this morning but is currently back on. it has now dropped over 5 times today, and it takes over 15 mins to be connected again
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nH
(@nhirani1) reported
from
Brentford, England
@virginmedia Virgin broadband down in HA9 - can I get a DM pls? The customer experience for support is very bad.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
from
Tottenham, England
@virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@Paul_Tags @virginmedia There are consistent issues with Virgin Media going down in London SW11. It seems to happen on a weekly basis. I’ll definitely be changing provider.
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
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Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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Ganesh Uttam
(@ganeshju) reported
from
Brentford, England
@virginmedia Internet and Wifi is down
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.
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George Holland
(@georgehollandd) reported
from
Watford, England
@virginmedia how is your name on planes when your Internet is this ****?
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Lou
(@NeverGiveIn123) reported
from
Hillingdon, England
@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Mitsuya Fujimoto
(@fujimotomitsuya) reported
from
Tottenham, England
@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@Hannahbeliever) reported
@virginmedia I'm still not sure how me renewing my contract from paying £41 a month to £30 a month then means I have to pay £92?! I've had to cancel my TV package entirely because I can't afford it and then I get hit with a triple charge? Amazing
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alex phillips
(@phillips0) reported
@virginmedia my business has been left with no internet and no landline for six weeks, we have called, so many times, I have never, in all my years experienced such a catastrophic customer service structure, I am still left with no internet and suffering financial loss daily
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Hannah
(@Hannahbeliever) reported
@virginmedia I finally got through only for the lady in the phone to be condescending. Absolutely horrific customer service and I'm now left having to pay an extra £60 next month without an adequate explanation. I don't have £60 spare so who knows how I'll be able to afford this.
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FozBaldy
(@fozbaldy) reported
@virginmedia Utter rubbish, I couldn’t get to speak to anyone & that’s why I had to use, in the first instance, the triage bot! The very thought of allowing your valued customers to have to wait this length of time is deplorable. #virginmedia sort your customer service out!
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Alan Erlin Hewlett
(@Alan_E_Hewlett) reported
@vmbusinesshelp @virginmedia Still no service
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Jay Habera
(@Evohab) reported
@virginmedia Hi, we are having an issue when trying to log into emails & this has been for 24 hours on all devices ( comes up Oops We can’t find the page you’re looking for ) have called IT today & went through everything & the muppet then hung up on me.
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Jonny Readings 🇺🇦
(@cyclemad678) reported
@virginmedia My Virgin broadband is down in CB1. Any news on this fault?
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Matthew Vins
(@MattVins) reported
@virginmedia Clearly you, nor any of the people we've tried to deal with via multiple channels have any intention of actually being helpful and trying to resolve this. And you can't even find the complaint so, we'll have to go independently. Not wasting any more hours being bounced around
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CryptoGuru
(@dez_dorman) reported
@virginmedia 🤬 IY VirginMedia cancelled my SIM contract when they SOLD me boosted wifi speed! 😡🤯 No email! No text No letter! No smoke signal advising this would happen! To reactivate old # a NEW sim (new number) had to be registered! arrived 5-7 days 🤯 🤬 Mary CUSTSupp v snooty 👎🏼
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Donna Bates
(@smileyd34) reported
@virginmedia Yes but you are missing the point.... its been down considerable periods all day, each day this week...surely what ever you are doing is not working as you are not getting to the route cause. This needs urgent escalation