Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Tower Hamlets, Hounslow, Paddington, Southwark, Wembley, Hampstead, City of Westminster, Harringay, City of London, Kensington, Northolt, Ruislip and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Tower Hamlets |
Wi-fi | |
| London |
Internet | |
| Hounslow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!
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Josh
(@Jatkins__) reported
from
Camberwell, England
@virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?
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Marco
(@marco_dirosa) reported
from
Islington, England
@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
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carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Ben Hart
(@TheRealBenHart) reported
from
Hillingdon, England
@virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.
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Hannah Williams
(@flamingnora) reported
from
Lambeth, England
@CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference
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WilsonGao
(@WilsonGao10) reported
from
Lambeth, England
@virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?
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William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
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Mit
(@mit112112) reported
from
Brentford, England
@virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia so kind of you support line staff to answer back to customers who are getting poor service, even better when they hang up on the customer
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Josh
(@Jatkins__) reported
from
Camberwell, England
I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃
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Germán López-Campos
(@Sherm4nLC) reported
from
Camberwell, England
@virginmedia It seems there are some issues in SE22, could you confirm?
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia You want to add 4.25 to my bill even after I took out new contract 2 months ago to reduce costs. You keep sending email asking me to contact c/s I can't get through & why should I have to phone you as I've made a complaint??? Going to watchdog 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Marsh™
(@deanrmarsh) reported
Back home, kids looking smart as with their wigs chopped. Now waiting 4 hours for their new games to install and update because @virginmedia BB is absolutely horrendously slow once again. Router on/off/reset/ethernet cables swapped around you name it, still shocking speeds 😡
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Kayleigh {K-Books}
(@K__Books) reported
@virginmedia Can you help I’m trying to call to cancel our service but it won’t let me speak to someone as I can’t remember the password I set up when I joined 15 years ago!
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T M Lake
(@authorTMLake) reported
@virginmedia I’ve tried WhatsApp. They’ve told me I need to call but your phone line has been down all morning.
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Handmade by Tinni
(@ByTinni) reported
@virginmedia No service in Chigwell for past 7 days including today. I work from home and run a small bit on the side. Personal hotspot is finished too. Who’s going to pay the bills? Worst service ever! #worst #worstservice
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Kayleigh {K-Books}
(@K__Books) reported
@virginmedia No. I never got off the automated service. I’ve tried 3 times and haven’t managed to speak to anyone yet. All I want to do is cancel our account.
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Jonathan 🇷🇺
(@Jonatha72251618) reported
@virginmedia Still doesn't help with having no Internet, which I pay for when it's not worjing
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Katie Watson
(@245bored) reported
@cprsmum @virginmedia Ah yes I’m looking elsewhere for our house move as their customer service is appalling
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Georgina Drewer
(@GeorginaDrewer) reported
@virginmedia Signal dropping 20 times a day for 2 months due to damaged external cable, repair not scheduled till end of July,customer services say can’t provide a dongle as we are not a new customer. Work as a NHS doctor affected, children can’t log on to do their homework. Help please.
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Sharon Robinson
(@SharonR11537375) reported
@virginmedia @jet2tweets Trying to cancel my contract for 4 days now spending 3hrs on phone a day on hold a hr then cuts of WhatsApp speak to bot is this why making us wait so can't leave I'm not paying again because you don't have the staff this is ridiculous no email and can't pm😡
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Jamie Benstead
(@JamieBenstead) reported
@virginmedia you've been overcharging me based on my contract and now won't let me end my service when my contract is up. I've tried calling and WhatsApp agents but i get passed around with nothing resolved. What can i do?