Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Stanmore, London, Camden Town, Hampstead, Southwark, Paddington, Southall, Hounslow, City of Westminster, Slough, Wembley, Harringay, Islington, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Stanmore |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!
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Helen Reihill
(@BBLn15) reported
from
Tottenham, England
@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Mark Ryan
(@MarkGRyan) reported
from
Ealing, England
Once again @virginmedia let us down with internet in W13 area ... not a good service at all
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.
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itsnotOK
(@itsnotO56763609) reported
from
Spelthorne District, England
@virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕
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Gabor
(@GaborPfalzer) reported
from
Hammersmith, England
@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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marco salamone
(@marcones87) reported
from
Tottenham, England
@virginmedia n22 my line is down, this issue is due for the weather?
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug
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kim forrester⭐️⭐️⭐️⭐️⭐️⭐️
(@pool1206) reported
from
Kingston upon Thames, England
@virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund
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Mansukh
(@mmpa4) reported
from
Watford, England
@virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.
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itsnotOK
(@itsnotO56763609) reported
from
Spelthorne District, England
@virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?
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Nick Blackburn
(@Omnomnick) reported
from
Camden Town, England
@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robin knight
(@Throbbin1) reported
@virginmedia It only scans individual rooms for potential black spots, but by the time it’s completed them it’s usually too late/slow and says there’s no issue 😤 my wifi pod is no more than 5 meters from my doorbell yet keeps disconnecting or poor wifi, and it’s in its optimal position
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Chris Dalby
(@Chris_C_Dalby) reported
What an absolute joke @virginmedia is becoming. Internet out for 2 hours last night in SL65 and now it is down again. Is there any explanation why it keeps going down?
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Paul Nicol
(@crabbitauldgit) reported
@virginmedia And again. Postcode EH8 7LF, router repeatedly flashing on and off with no broadband service since 2pm. Can you explain why?
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Alz
(@AlexAlthepower) reported
@virginmedia No, but thanks for help - will just delete app as not fit for purpose
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cxnr
(@cxnrfx) reported
Just loaded up the pc to edit, right in the mood for it but forgot I have virgin sort this **** out ffs mun @virginmedia
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The Oracle at Delphi
(@Nicnackery) reported
@virginmedia No offence, but you have the worst customer service in the world. Only just managed to get this sorted.
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Nicola Hall
(@NicolaH67022430) reported
@virginmedia @virginmobile I left Virgin media and Mobile after having loads of problems with you but I still had a mobile to pay for. I am now trying to pay that off and cancel the insurance but I am having so much trouble doing either of these that I am sick of trying 🤬
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Craig
(@Craig_Gsxr) reported
@virginmedia Just think it embarrassing for the company when I give 11.5 years loyalty and they offer me a deal of £61 whereas if I was a new customer I'd only have to pay around £30 and you wonder why I'm leaving
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Jules
(@jules_mc22) reported
@virginmedia my broadband is no existent - when will it be back in service ?
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Matthew Butler-Hart
(@mattbutlerhart) reported
from
Warkleigh, England
@virginmedia Why isn’t our internet working properly after your peeps came to ‘fix’ things in the area?! Help!!!