Virgin Media outages and service status in Harrow, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Hammersmith, Watford, Wembley, Barnet, Brent, Brent, Paddington, Hampstead, Hayes, Southall, Stanmore, Greenford, Borehamwood, and Uxbridge.

City	Problem Type	Report Time
Hounslow	Wi-fi	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Total Blackout	2 days ago
Watford	Internet	2 days ago
Wembley	Internet	2 days ago
Barnet	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  Lee Neale (@lhntennis) reported 48 seconds ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  Jessica Carmody (@JessicaCarmodyV) reported 3 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Jacob Smith (@JacobWSmith10) reported 5 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 8 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Gabor (@GaborPfalzer) reported 10 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  MarcHayo (@markhayo) reported 16 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  Mark Ryan (@MarkGRyan) reported 20 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Jeff Brown (@fadermonkeyking) reported 23 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  SusannJerry (@MrsJerryTweets) reported 30 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Gabriela Lungu (@GabrielaLungu) reported 34 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Paul Lewis (@paulstevenlewis) reported 38 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Francesco Marchet (@MarchetF) reported 39 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Peggy Dyer (@Mrspdyer) reported 39 minutes ago from Barnet, England

  @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

• 
  John carroll (@Johnboy82903002) reported 51 minutes ago from Barnet, England

  @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

• 
  James Brown (@JammieBun) reported 52 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Peggy Dyer (@Mrspdyer) reported 53 minutes ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  Gabor (@GaborPfalzer) reported 54 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  ALICE AND THE INK (@aliceandtheink) reported 55 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  Ravinder Judge (@judge_ravinder) reported 56 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  The Actionable Futurist® Andrew Grill (@AndrewGrill) reported 60 minutes ago from Kensington, England

  @virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan Lawrence (@smithjjord) reported 4 minutes ago

  @virginmedia when will the internet, tv, all our services be working again? Day two no email, no updates we have had to search as to why there is a problem ourselves. How can none of our services be working and apparently not working until tomorrow at 4pm!!!!!!

• 
  karen connor (@kazconn) reported 5 minutes ago

  @virginmedia , ITV not working in NE16

• 
  Jemski (@jemski7) reported 5 minutes ago

  @virginmedia Not in the slightest. I’ve had many many conversations with your representitives and have been dumbfounded by the treatment you’ve given a customer of 25 years so I’m done. Your customers are just numbers to you.

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 7 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

• 
  Kerguelen (@Aramith147) reported 9 minutes ago

  @itsGower @FionaMc79461755 @bosdovja92 Yes you do!!! absolutely need a TV licence to watch or record live TV on any channel or service, including Sky TV, Virgin Media, Amazon Prime Video, ITV, Channel 4, or free-to-air channels on Freeview or Freesat.

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 11 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  Joshy R 🌒 (@JJRussell95) reported 13 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿NEWARK LAD 18+ 🔞🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NEWARKLAD) reported 13 minutes ago

  @virginmedia 256mb but I read you was upgrading everyone to the hub 5?I've had nothing but trouble with the hub 4

• 
  Nichola 2020 (@NicolaDonnan) reported 13 minutes ago

  @virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.

• 
  Reformed Prisoner (@formerprisoner_) reported 15 minutes ago

  . @virginmedia are the most useless, care-less, let down of a company in existence. If you are considering going with them for broadband. Please don’t. Their technicians do half a job, cancel a thousand times and their customer support is outsourced to some foreign country.