Virgin Media Outage Report in Harrow, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, London, Southwark, Camden Town, Staines, Hammersmith, City of London, Wembley, Merton, Kensington, City of Westminster, Watford, Paddington, Tower Hamlets and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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Yehuda Aronovitz
(@YehudaAronovitz) reported
from
Barnet, England
@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia useless useless useless broadband. Every day am told it should be OK. Every evening it crashes. Nobody ever contacted me to try to help 😒I have tweeted many times but no help
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
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Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.
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Johnnyplanted
(@Johnnyplanted) reported
from
Hillingdon, England
@virginmedia Hi @virginmedia unfortunately this text link doesn't work. Have given up trying to get through by phone. My DD has been cancelled, so please get in touch to resolve.
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Will do but I have been having issues for over 24 hours now.
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Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia yall *** man. Been down for 8 hours now. Trash *** internet
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
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ian
(@IanBorrett) reported
from
Lambeth, England
Guess what? Yes, @virginmedia is down again. I have no idea what I have done to them but they are treating me like I'm a c**t. Since 12 Feb I can count the days of adequate service on one hand. What an embarrassment of a company.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Brunt
(@MartinBrunt) reported
@virginmedia First page says no problems, click the link to say you are experiencing problems and then it says there’s problems in your area!!
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.
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Colin Black
(@ColinsBlack86) reported
@virginmedia can you still live chat with agents on the website? I’ve a issue I need to discuss
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@virginmedia I was kinda hoping there was another step before that? current gig1 customers can’t get a hub 5, only a replacement hub 4, so I don’t see the point if the problem will just stay the same, thanks anyway though, il wait till I can’t get a hub 5 and ask for that,
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Martin Brunt
(@MartinBrunt) reported
@virginmedia It seems to be on wheels!! It was originally a week till 2nd Sept, and now it 6th Sept! I’ve been a customer for 20+ yrs, but I’m now looking for an alternative. The CS Rep I spoke to last was obviously working from home, and didn’t have time to speak to me.
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Liz Blackledge
(@lizzieann1982) reported
@virginmedia Tried again today but got no where. You have overcharged me since May and every time I ring to resolve it I get promised it has been only to have the same issue the next month. Never been so stressed by a service provider. I just want this issue resolved and money returned
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Faith Neale
(@faithaneale) reported
@Fiona_316 @virginmedia @Mike_E_Neale and I have had a similar issue as we moved flats this week. He was told weeks ago that arrangements would be made. Now we're supposed to be working from home on Monday and (depending on which rep we want to believe) an engineer may or may not be coming on Wed.
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Faith Neale
(@faithaneale) reported
@Fiona_316 @virginmedia @Mike_E_Neale Absolutely horrible customer service for us and a waste of money as we've been a week without service and will also have to pay to travel into the office next week AND have been using up our mobile data whilst moving. Not stressful at all...
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Salvatore Pugliese.
(@Sal_P_72) reported
Hay @virginmedia, can you please give everyone the option to just rent a new film on your demand service, instead of only buying it?
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Bish_AvFc
(@AvFc_0973) reported
What ******** is wrong with @SkySports on @virginmedia 😡😡