Virgin Media Outage Report in Harrow, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Harrow come from postal codes HA1 and HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Hampstead, City of Westminster, Uxbridge, Hammersmith, Northolt, Fulham, Hounslow, Ealing, Islington, Barnet, Enfield Town, Southall and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
-
Martin COYS
(@Dusty19646) reported
from
Hillingdon, England
Anybody else have problems contacting Virgin Media about broadband issues, waited on phone for an hour yesterday then said other person has hung up? Is it because I have been a customer to long and should charge my whole TV and broadband package.
-
mike
(@mikeperrin58) reported
from
Egham, England
Anybody else having problems contacting Virgin Media now they have put their prices up
-
KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia nobody has rang me back, how can I get someone to contact me please? Having such a bad experience! You also increased my cost BEFORE my new contract even started!
-
mike
(@mikeperrin58) reported
from
Egham, England
@virginmedia Yes I have tried this but it keeps saying incorrect details and we are not the only people with this problem
-
chibievil
(@chibi_evil) reported
from
Camberwell, England
@virginmedia I been sitting in live chat all day wanting to downgrade cos they are are upping prices again and haven’t been able to talk to any one ugh this is stupid I just want someone to help me geeeeeeez
-
Sophie Judge
(@judgarama) reported
from
Merton, England
@virginmedia I have called twice today to try to get help to fix the fault with my tv service, and been cut off both times w/out speaking to anyone. Your online help has not rectified. Can I speak to a human being pls for help?
-
OD
(@Olivia121994_) reported
from
Harrow Weald, England
@DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it
-
Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@stephfriend_ @virginmedia It’s infuriating. They deliberately make you phone as the only way to cancel, then just leave you on hold
-
Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I spent over an hour on hold today trying to speak with someone about cancelling. I ended up having to put the phone down. How an earth can I cancel my contract if the only way to do it is by calling and you don’t answer the phone?!
-
𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.
-
SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia How can you come to do an install on another property and affect a different property and then leave without saying a word or checking they have service knowing full well you knocked out their service.
-
SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia The engineers were prepping to put in broadband upstairs I now have wires left hanging out the front box, no broadband I cannot get through on the phone and in my media offering an appointment on the 13th! I was in the middle of work! They need to return my service, immediately
-
Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Picture is pixelating when I record something & also when I pause and doesn't play properly after pausing? Please help!!
-
SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @virginmedia So who’s going to fix this? they came to set up stuff for installation to the upstairs flat. I am so 🤬right now you have no idea. I have grading to do and I need my damn internet. I’m really not impressed
-
SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia @virginhelp Your engineers came to install on another property and managed to disconnect me I’m in NW area they knew they did this I told them at the time they said they would fix it and they just left without restoring or knocking to say when they would be back.
-
SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia Thankyou for this, but you are now saying Wednesday is the earliest you can comeback and fix the problem your engineers created then and left!?This is now affecting my ability to do my job which is primarily online. I am not happy
-
𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
-
SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia I’ve been online using my EE data as your phone lines are so busy you are not answering. Online went through the checks to be told there is a problem with your broadband [I know this your engineers caused the problems and then left!] your online offered me Wednesday to fix this!
-
Kevin F Green
(@hooplingkev) reported
from
Barnet, England
@virginmedia it’s bad enough informing me you’re putting prices up, then today TV/broadband or phone service not working which has cost me £16 for an event I booked and am unable to stream #poorservice #Moneygrabbing
-
nando
(@locotraveller) reported
from
Windsor, England
@virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
David White 🇺🇦 Official Acc.
(@davidwhitelab) reported
@virginmedia The Virgin Media system is shockingly poor. It also cuts oit all the time and.the on demand system error message. This is a good day. Signal goes opposite side of room from box. Now I missed the National League Play off Final I wantes to watch and for what no back up systen!!!!
-
Matt K
(@MatthewKiziltan) reported
@virginmedia still no internet. Last 4 days have been terrible yet you think this intermittent internet is fine as I won’t qualify for compensation but you’ll definitely take your direct debit on time won’t you!
-
Claire Wickham
(@ClaireWickham) reported
@virginmedia Yes, service resumed. But some information on one of your channels would have been useful.
-
Rob Shelley
(@RobertS71167549) reported
@virginmedia @geoff_rowe Trying to discuss anything with Virgin Media is a waste of life. Just cancel your DD.
-
Tina J Prince
(@tina_prince) reported
@virginmedia It’s been going on for months. Worse the past couple of months. No known outages and when I check the speed it’s usually good when I do have internet. Terrible reception in my bedroom, the children always move to other rooms from my room if they don’t want to use their data.
-
darren stone
(@daznrach) reported
@virginmedia internet just gone down at NR31, daughter needs it for her homework
-
Pam
(@pamportugal2004) reported
@virginmedia you are having a laugh..my contract has just come to an end and what is the increase to maintain the same service 125% INCREASE...do you not care about existing customers!? or hope they just won't notice!?
-
Abi Grant 🇺🇦
(@Abi_Grant1) reported
@virginmedia on Sat, tried to forward an email about a street party. Virgin decided it was 'suspicious' & 'spam' and locked my account! 5 phone calls & multiple broken assurances, have been told will take 5 working days to fix. WORST company I've ever dealt with. Just shocking.
-
Dr Robaire Beckwith 🇪🇺 🇺🇦
(@RobaireBeckwith) reported
@virginmedia One of your customer services personnel kept insisting we have recently started a new contract with @VirginMedia when we most certainly have not. Out internet service and telephone is provided via BT/Sky and we do not use any subscription TV services
-
jas hawker
(@jashawker) reported
@virginmedia. Hello? Please can a uk customer services supervisor contact me? Today has been a cacophony of absolutely terrible service with zero resolution. As soon as I can cancel I will be.