Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Kensington, Tower Hamlets, Northolt, City of Westminster, Hammersmith, Paddington, Southwark, Ruislip, Ealing, Greater London, Enfield Town, Merton and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Community Discussion
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Lee Neale
(@lhntennis) reported
from
Richmond, England
@virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia The internet is not working
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
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Keef Gibbs
(@Keefidentity) reported
from
Merton, England
@virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
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Z
(@PrivArsenalFtbl) reported
from
Tottenham, England
I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
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Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.
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robbo
(@brobbo55) reported
from
St Albans, England
@virginmedia sort out the wifi in AL4. Been down two days now joke of a provider
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡
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Mr. Whizz
(@wysiwyg100) reported
from
Lambeth, England
@virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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seren
(@5Serendipity_) reported
@SuSaeed56 @virginmedia @HyperopticCS Thank you SO MUCH for this advice. They called me today after I emailed them! I’m so shocked I fell off my chair. They were very apologetic and wanted to help but I told them too late / so contract cancelled and now I’m freeeeeeee!!!
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Greg Gibbs
(@Gibbo1888) reported
@BBCiPlayer @virginmedia is there an issue as I can't get the iplayer to work on our TV via the app on the virgin box? Thanks
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John Gibson
(@JohnGib49909576) reported
@virginmedia I rather my problem went away then so would i. I had a wed chat offer yesterday but it didnt happen , yet another fail. I take it your shift has or is about to end. Mine goes on
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Louisa
(@weezerj) reported
@virginmedia can anyone please help, going round in circles trying to log in to my account before my bill goes through the roof and my accounts not being recognised 😭
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☆ Liezel ☆
(@liezel_t) reported
@virginmedia They were late. And were unable to fix it so another day no service. I'll go online and submit the complaint there after whatever happens tomorrow, the issue the engineer said is exactly what I thought, the same issue as previously which was not resolved 🙄
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Dave Searle
(@1970_dave) reported
@virginmedia Both. My wife was on the phone for an hour and 20 minutes. Eventually got a resolution hopefully but we thought that the previous 2x. Altogether probably been on the phone over 3 hours. Biggest issue is language barrier. Truly horrendous.
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John Gibson
(@JohnGib49909576) reported
@virginmedia A member I thought you said you. That part of the problem no ownership no continuity
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Stefano Dell'Orco
(@SteDellOrco) reported
@virginmedia 15 days without internet is a stupid huge outage and not a minor issue in the area. I should have received a prompt communication about this for the price I pay. You just don't care, and won't even compensate, I am pretty sure you'll find a work around.
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Alex
(@Mentasrose) reported
@virginmedia Well the system goes down randomly, It didn't go down when he was there but this evening we've had 6 outages of different lengths where as before it was like twice a day. Was told it should all be fine now and its so much worse.
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B S-K
(@Britspiers) reported
@virginmedia Have now gone back to @SkyHelpTeam quality service. @virginmedia utterly useless #staywithsky #skyatlantic #skybroadband