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Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: London, Slough, Camden Town, City of Westminster, Enfield Town, Hammersmith, Southwark, Kingston upon Thames, Westminster Abbey, Brent, Islington, Paddington, Hampstead, City of London, and Hayes.

CityProblem TypeReport Time
London Internet 26 minutes ago
Slough Internet 1 hour ago
Camden Town Total Blackout 8 hours ago
London Internet 10 hours ago
London Total Blackout 11 hours ago
Slough Internet 12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • cordellcampbell
    Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia second time this week, an outage in W8. Get it together

  • tvarsanyi
    Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally

  • MadsRB21
    Mads Banda (@MadsRB21) reported from Ealing, England

    @virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious

  • Neilz1
    🙌 N E I L 🙌 (@Neilz1) reported from Barnet, England

    @virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP

  • LunchMoneyLu
    LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.

  • Neilz1
    🙌 N E I L 🙌 (@Neilz1) reported from Camden Town, England

    @virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.

  • alisonwonder2
    alison homewood (@alisonwonder2) reported from Ealing, England

    @virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.

  • ClairePriestl8y
    Claire Priestley (@ClairePriestl8y) reported from Camberwell, England

    @virginmedia why oh why can I never speak to anyone or get the support I need?

  • MarcCarro11
    Marc (@MarcCarro11) reported from Rickmansworth, England

    @virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.

  • alisonwonder2
    alison homewood (@alisonwonder2) reported from Ealing, England

    @virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!

  • koshmiah
    Kosh (@koshmiah) reported from Camberwell, England

    @Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE

  • LunchMoneyLu
    LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.

  • indra_och
    Indra (@indra_och) reported from Ealing, England

    Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?

  • bobbywhirlwind
    bobby whirlwind (@bobbywhirlwind) reported from Camden Town, England

    @virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?

  • LunchMoneyLu
    LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @Ofcom we needed to open up a complaint about @virginmedia, how do we do this?

  • LunchMoneyLu
    LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.

  • beetle_bertie
    bertie beetle (@beetle_bertie) reported from Merton, England

    @virginmedia I get between 0.5 and 5MBPs rather the 100 quoted. I’m ready to leave unless you can arrange someone to fix it.

  • LunchMoneyLu
    LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.

  • 4imix
    K'inich Ahau 🍊🍭🚴✊ (@4imix) reported from Lambeth, England

    @LuckyHeronSay Best have been @Beer52HQ Keeping me supplied with great beer! Worst have been Virgin Media. Appalling service, rubbish customer service

  • TimLundSE26
    Tim Lund (@TimLundSE26) reported from London, England

    @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported

    @GaryDWatkins @virginmedia Definitely no internet in Exeter. TV down too. Not what you need the day before an important interview on Teams!! Why did I just sign another year contract with Virgin? Nothing but issues since my new contract began last week.

  • DaveGriff86
    David Griffiths (@DaveGriff86) reported

    @virginmedia Hi. Are you having country wide issues? My broadband is down, your service status page is not working and I keep getting cut off from your phone lines...

  • DeviousX_Tourni
    Tourni (@DeviousX_Tourni) reported

    @virginmedia @charmedagain22 The line says not outages in Exeter, however same problem as others have stated. Can we get a service update with ETA please

  • EvaPoen
    Eva Poen #IStandWithMaya (@EvaPoen) reported

    @virginmedia @GaryDWatkins Same problem here (Exeter). No internet since before 8.

  • Colin92852325
    Colin (@Colin92852325) reported

    @virginmedia is there an issue? No broadband or tv in Plymouth! Even service status on website is down

  • Tonypierce2
    Tony Pierce (@Tonypierce2) reported

    @ibecks @virginmedia Mines down Becks!

  • 1987spv
    1987SPV (@1987spv) reported

    @FMDevon @virginmedia I'm on phone to Virgin media cust service they said there is an issue with the South West area and they think it'll be fixed by midday

  • Thechairiscomfy
    name cannot be blank (@Thechairiscomfy) reported

    @virginmedia @andymantell One more reason to leave virgin. Awful stability, terrible customer service, price increases. I'd gladly take slower speeds over virgin

  • Jack__Post
    Jack K.N. (@Jack__Post) reported

    @virginmedia WiFi down this morning, service checker also down this morning, running diagnostics on my router yields no results. What's going on?

  • Tylerkin93
    Tyler Lander (@Tylerkin93) reported

    . @virginmedia rather than keep giving people a bullshit response asking them to check their connection when quite clearly there is a widespread connection issue why don’t you get your people to do their job and find out what the issue is while you accept responsibility