Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA1 and HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 03/07/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Tower Hamlets, London, Hammersmith, Southwark, City of London, Wembley, Borehamwood, Islington, Barnet, Kingston upon Thames, Camden Town, Hampstead, Uxbridge and Northolt.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster TV
United KingdomTower Hamlets Internet
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomTower Hamlets Total Blackout
United KingdomLondon Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • GavinJPoole Gavin Poole (@GavinJPoole) reported from Merton, England

    @virginmedia Ok, thanks, we had service this am but when the portal@shows three greens and a good device it should be updated to at least amber.

  • fitzy45 Bev Fitzsimons (@fitzy45) reported from Merton, England

    After 4 days without broadband, TV and phone what is particularly vexing is the ‘no known problems’ message on the @virginmedia website. The communications about what has been going on has been shocking

  • sladey66 It’s only curly at the front ✋🏻 (@sladey66) reported from Camberwell, England

    @virginmedia Yes. Someone from our street reports a broken box at least once every three months

  • qshahawan Man of Vision (@qshahawan) reported from Hillingdon, England

    @virginmedia very disappointed in the service you are providing. I am being billed they bloody amount for the last few months where i have downgraded the bloody service.

  • RussShaw1 Russ Shaw (@RussShaw1) reported from Hammersmith, England

    @GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!

  • tigerbeanmedia Sarah McKenna-Ayres (@tigerbeanmedia) reported from Richmond, England

    Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house for days!😂😂#nightmare #firstworldproblems

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @daveberry_tweet @absoluteradio @leonagraham sorry! never going to #letitgo with @virginmedia no Wi-fi since 9am last Thursday until 6am this morning. Very unhappy #SWLondon

  • dmxcrew dmxcrew (@dmxcrew) reported from Camberwell, England

    @virginmedia Engineer noted it last month when he fixed telephone line. It has become worse overnight, probably hit by a car. Have reported via virgin media online complaint also.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @harryhpalmer @virginmedia @IggyPop We’re watching through iPlayer and casting onto TV. Pain when it buffers though. @virginmedia better get their act together tomorrow as it says on the website we’ve had service since 5pm today and nothing is working.

  • stephnimmo Was this in the plan 🦋 (@stephnimmo) reported from Merton, England

    We have internet, thank you to the engineers who fixes it but @virginmedia need to take a long hard look at how they managed this, poor poor communication , o-one monitoring SM over the weekend, a classic lesson in failing in crisis management and customer care

  • sanakardar Sana Kardar (@sanakardar) reported from Kingston upon Thames, England

    (2/2) - not to mention the internet quality is extremely poor since the services have been restored and the whole system needs to be restarted each time I need to use it. Terrible customer services and what else can be expected from @virginmedia

  • thistle5460 Billy Martin (@thistle5460) reported from Richmond, England

    @jonslinn @virginmedia That’s what a decent red costs down t’pub I’ve had to purchase thirty two since Thursday to cope

  • mattwhiteski Matt White (@mattwhiteski) reported from Tottenham, England

    @virginmedia 2 weeks with no internet. Four phone calls (one hour each). Three engineer visits cancelled. I even tried calling you BEFORE today's engineer visit to try to stop you cancelling it but no luck. Please help. Nobody on the number you provide is able to do so.

  • davidjoneshome DJ (@davidjoneshome) reported from Kingston upon Thames, England

    @virginmedia Hi, I just received my bill for December, and no compensation has been applied. Can you please confirm how you intend to remedy this (I did register the outage online)....#virginmediaoutage

  • warrenbeckwith Warren Beckwith (@warrenbeckwith) reported from London Colney, England

    @virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation

  • planesimpletra1 PlaneSimple (@planesimpletra1) reported from Richmond, England

    Still no TV, phone or internet in TW11 since Thursday morning. Their website is showing no known issues in the area! What an incompetent and disgraceful company @virginmedia

  • chrissmithvivi Chris Smith (@chrissmithvivi) reported from Merton, England

    @virginmedia Yeh... Mine is still down

  • tigerbeanmedia Sarah McKenna-Ayres (@tigerbeanmedia) reported from Richmond, England

    Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house! #nightmare

  • 1troggy_FFC Rob Trog (@1troggy_FFC) reported from Richmond, England

    @JockItch96 @virginmedia Don’t know how many times I’ve told you mate, the worst company in the world. When I cancelled them they carried on trying to take money then put a black mark on my credit file for non payment. Wouldn’t use them if they were the only choice!! Go Sky!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rich8372 Rich (@Rich8372) reported

    @virginmedia Hi my price is going and I'm free to leave because of this. Am I required to cancel or can I just switch?

  • BTNStu Stu Can Play At That Game (@BTNStu) reported

    PMSL. Just phoned @virginmedia to query our bill going up from £42 to £52. Their retention dept's solution was to offer me the SAME PACKAGE for £59. I'm not making this up. 😯🙄

  • IainLongstaff Iain Longstaff (@IainLongstaff) reported

    @virginmedia absolutely clueless really are. No customer service skills at all

  • kelly_twidale kelly (@kelly_twidale) reported

    @virginmedia This is a renegotiated contract after the end of my last one I’m not a new customer. The agreement was £68 +£5.42 for a change in package. What I was charging was £87.42 £14 more ! I had a two conversations on WhatsApp where I was told that it was sorted clearly not disgusting!!

  • tcanham459 Tom Canham 🇺🇦 (@tcanham459) reported

    @virginmedia Nevermind that you overcharged me in November and December as well. And never mind that I've signed 3 separate contracts with you since 22nd December.

  • MikeAppo Mike Appo (@MikeAppo) reported

    @virginmedia It doesn't run the test as the WiFi keeps cutting out as its doing it! I can't get to book a technician again as the WiFi doesn't stay on long enough and the service status number just says no issues in your area

  • allen_luke98 Luke (@allen_luke98) reported

    @virginmedia @virginmedia am still having issues after date of issue fixed pushed back again. I am without internet access, call handler has just ended call after saying there is nothing more virgin can do. I would really like to resolve this issue but feel stuck. Please help

  • MikeAppo Mike Appo (@MikeAppo) reported

    @virginmedia Yes it says no issues in the area

  • tcanham459 Tom Canham 🇺🇦 (@tcanham459) reported

    @virginmedia I have no idea. Apparently I need to wait for a call from your 'Credit Investigation Team' which will take 72 hours. Even though its the *exact same problem I complained about last month* when you did the *exact same thing* nd I spent another 2 hours on the phone to you

  • IainLongstaff Iain Longstaff (@IainLongstaff) reported

    @virginmedia customer service is non existent been trying to resolve an issue for over a week now. Promises of call backs and complaints raised which haven't been done