Virgin Media Outage Report in Harrow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA3 and HA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hampstead, Southwark, London, Wembley, Harrow, City of Westminster, Barnet, Islington, Hounslow, Paddington, Wandsworth, Hayes, Egham and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hampstead |
Wi-fi | |
| Southwark |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| Southwark |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
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Brian
(@BrianBr48598668) reported
from
Camberwell, England
Virgin media are so shit
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Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
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Sarah
(@eatsruns) reported
from
Tottenham, England
@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia I pay for customer service, not low cost forums. I pay a lot for a premium product, I guess you have just lost a 20 year customer
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia 3 of your tech support staff say it cannot be changed. I know it can be. Your staff are either incompetent or lack customer care
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia No, but more failed, incompetence calls with tech support. Forums cannot change your servers, but tech support can Another few days of waiting with heavily restricted services and no sign of client service.i have spent over 20k with you over the years.
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia Only after I set a disconnect date, even then I was given conflicting data. The solution is to send me a new router, when there is nothing wrong with mine!
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@virginmedia absolutely appalling service recently like this customer
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
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H‼️
(@bigH_7) reported
from
Wandsworth, England
@virginmedia so when we give our 30 day cancellation notice because of your shitty service you decide to cut the internet out every few hours you ******* chuths
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
@PhilippaNewis @virginmedia I think the so-called compensation offer is inadequate and the process to secure it is appalling too. @VirginMediaCorp CEO is about to receive a letter from me where this very point is raised, along with a number of other issues relating to the outage.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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graham littler
(@adelwire) reported
@virginmedia AC. Ashleigh we had a positive discussion about the contract on Thursday. You told me then and again yesterday that a manager is taking my complaint seriously which is great but I'm not hearing any solution. How hard is it to sort properly??? @MartinSLewis @which
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Jesse Moore
(@jessemooreuk) reported
@BeckyEverson @SkyUK @virginmedia I can confirm that Virgin is very stable and reliable. On the rare occasion there is an issue it doesn't last for long.
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Neil Hutchinson
(@RealMUFCKitMan) reported
@BeckyEverson @SkyUK @virginmedia Always had VM, apart one stint with Sky, never again. Even Sky’s “super fast” is nowhere near what VM offer. I’ve got the Oomph package and Sky couldn’t come close. Can’t wait until the 1gig broadband comes to Teesside. 👍🏻
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John Wright
(@juanfelipe1) reported
@virginmedia is there a broadband outage issue in Leicester LE3 today?
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Ben Jones
(@benfrompenn) reported
@BeckyEverson @SkyUK @virginmedia Had Virgin broadband for years and never had any problems at all. Get a virtually constant 100mb connection.
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Lisa McArthur
(@lisamca3) reported
@virginmedia having issues with my wifi any time I make a video call from laptop signal keeps dropping. Called the number and sent a txt to fix it which didn’t work and now need to wait 24 hours before I can book an engineer!!! How can I work from home without WiFi connection??
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Andy Gordon
(@AndySG1983) reported
@virginmedia I was on it earlier and on a chat to an agent.. then it closed down and I now can enter my log in and password, verify I'm not a robot then I get the red screen with with white infinity sign swirling around.. this does this for around 10 seconds then it stops still and nothing.
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steve gray
(@stevegray29) reported
@BeckyEverson @virginmedia Get yourself a decent router and turn the hub into a modem, the internet is good but the box is crap
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Stuart Palmer
(@Stueelouis) reported
@BeckyEverson @SkyUK @virginmedia The virgin broadband is second to none when it works and tv is brilliant, WiFi only reaches what it wants to reach and then there’s customer service, some of it amazing help some not so much but I’ll keep trying
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SupaNic
(@ThatDivaNickz) reported
@virginmedia Its has been weeks of this and still no resolution, just pointless messages, mixed messages, lack of customer care, intermittent WiFi and a direct debit for the full amount, a cautionary tale of an unfair contract @Ofcom