Virgin Media outages and service status in Harrow, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 5 outage signals in the last 24 hours around Harrow, including 5 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 20, 3:12 PM GMT+1.
- Internet (61%)
- Total Blackout (16%)
- Wi-fi (11%)
- E-mail (6%)
- TV (6%)
The latest reports from users having issues in Harrow come from postal codes HA2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Harrow, England
The most recent Virgin Media outage reports came from the following cities: Hounslow, Isleworth, Hammersmith, Uxbridge, Barnet, Ealing, Elstree, Brentford, Southall, Northolt, Greenford, Hayes, Wembley, Stanmore, and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 19 hours ago |
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Internet | 19 hours ago |
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Internet | 22 hours ago |
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22 hours ago | |
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Wi-fi | 24 hours ago |
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Internet | 2 days ago |
Nearby cities with recent reports
18 recent signals
2 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
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Ben Shaw (@bendog90) reported from Shenley, England@virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490
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Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia Still down! Not sure what I'm paying for at this point
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John carroll (@Johnboy82903002) reported from Brentford, England@virginmedia Done that, and still doesn't work
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John carroll (@Johnboy82903002) reported from Brentford, England@virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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Bhaven Dusara (@Fatty_Koo91) reported from Harrow Weald, EnglandHow can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
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jeanne smith (@jeannesmith1) reported from Hillingdon, England@virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?
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The Actionable Futurist® Andrew Grill (@AndrewGrill) reported from Kensington, England@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
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Andy (@1SLToo) reported from Rickmansworth, EnglandMerry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service
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Gabor (@GaborPfalzer) reported from Kensington, England@virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus
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Paul Simmonds (@paulusthegrey) reported from Borehamwood, England@virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.
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ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, EnglandIn the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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Andrew Wood (@andrewlwood) reported from Hounslow, England@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sunlunfan (@Sunlunfan) reported@Simon_Whale @virginmedia Having a similar issue. They deadlocked my complaint and now want £362. CISAS not particularly helpful, directing me back to virgin to get evidence
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Kat (@mostly_sleepy) reported@Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!
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Craig McArdle (@HoMcArdle) reported@LutzSchueler How about just getting one service that works @virginmedia Profit over customers. No service + charging customers = instant profit. Well done you
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Michelle L-Jones (@maatmouse) reported@Simon_Whale @virginmedia Never bothered. Just stuck with BT. Expensive but not a bad service
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Denise Swif5 (@DeniseSwif5) reportedVirgin media Day 17 no service, gor a text today saying the external works will be in contact within the 14 days #absolute joke
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Princess of Dhamp (@Princess_Dhamp) reported@Simon_Whale @virginmedia Rubbish company, Customer Service is just scammers, no system , bunch of scumbags in the industry. We had in one of our BTL and got it cancelled for all those reasons ,am sure many have experienced. Stay away from @virginmedia
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Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported@virginmedia What on earth is going on. Intermittent broadband, all WiFi pods disabled and the site says I don't actually have any. Customer support says you're replacing cables in my area, but no planned work showing
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Steven Robinson (@srobinson2709) reported@DeviateDefiant @virginmedia @MoneySupermkt I moved to alt net, **** the main companies. Been with Quickline 6 months, during initial setup there were some speed drops, contacted support was fixed next day. Other than that no issues so far.
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Seph (@sephiroth17181) reported@virginmedia no matter how many router reboots, pc restarts cable checks and so on IT STILL DOESNT WORK LIKE I PAY FOR. a complete and utter joke
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James (@Jenno16) reportedSo @virginmedia customer service is appalling! Was told I had a default, which they had never made any attempt to contact me about. Called and was told I was up to date and to email to get it removed. They replied to email to say that I had to pay despite being told on the 1/2