Virgin Media Outage Report in Harrow, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Harrow come from postal codes HA3 and HA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (43%)
-
TV (26%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Uxbridge, Brentford, Barnet, City of Westminster, Hammersmith, Southall, Stanmore, Fulham, Hounslow, Harrow, Camden Town, Hampstead and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Uxbridge |
Internet | |
| Brentford |
Internet | |
| London |
Wi-fi | |
| Barnet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
-
James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
-
Tim McLoughlin
(@timmymc) reported
from
Merton, England
@randomranger @virginmedia @virginmedia is anyone able to help? Internet cutting out constantly again today. The problem is not fixed. Can’t get through to our customer service lines.
-
Tim McLoughlin
(@timmymc) reported
from
Merton, England
@randomranger @virginmedia The last six months it’s been on off on off on off. A few multiple day outages but mostly shorting all over the place. I pay for 200. Often 3,4,5. Upload speed never more than 29 which makes video calls unviable. The customer service just doesn’t care.
-
Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia I am looking at feedback for a conference session I gave last week. ‘What will you take away?’ ‘Not a lot - sound was so bad I could not understand what was being said’ ‘What could we do to support you?’ ‘Support staff with better home internet’. Hope you’re proud.
-
Kate Cooper
(@katecooperuk) reported
from
Brentford, England
@virginmedia It’s working this morning but both broadband and TV have been having long outages (on av 6hrs per day) since Friday. I’m in NW10 and service status says it won’t be fixed until 12 Oct - is this still the case?
-
Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.
-
diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia why is the Broadband down again?? This is gapping on a daily basis
-
Tim McLoughlin
(@timmymc) reported
from
Merton, England
Atrocious service yet again from @virginmedia what’s wrong with you? You claim there’s nothing wrong yet your internet fails to work all afternoon in SW London. Refund please.
-
Tracey Cookson
(@cooki40) reported
from
City of London, England
Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!
-
Katie Arabella
(@katie__arabella) reported
from
Islington, England
@virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬
-
Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia Two days? Seriously? Why are you always too busy to respond to and help your customers? You have multiple communication channels yet it’s all pointless as the only way you will do anything is on the phone and I can never get through.
-
Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia What is their typical response time? Are you answering phone lines at the moment either? If you did I wouldn’t need to do this but I can’t get any help.
-
J Murdoch-Smith
(@ItaloMurdoch) reported
from
Camden Town, England
@virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?
-
Kate Cooper
(@katecooperuk) reported
from
Brentford, England
@virginmedia internet and tv services down in NW10. The service update says fixed by 12 Oct, is this right? (Service has been sketchy since 2 Oct) 😢
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
-
Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia Thanks for the reply. The last time I had the same problem i messaged the same number and it took days to get a response. Not really helpful. Can you actually help specific accounts here? I’d prefer that.
-
Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia Intermittent but at worst was up to 5 times daily
-
Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
-
Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia I had the same issue I. May and complained and nobody ever acknowledged or responded so please forgive my lack of faith in your customer care systems and processes
-
Philip Berryman
(@philip_berryman) reported
from
Barnet, England
One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Theo
(@eExertion) reported
@virginmedia The service status comes up with the error message 'Sorry, we can't run a test on your services right now' attached in previous tweet. Other devices and browsers do the exact same, no upload speed. It's 100% your end. I have restarted hub 3 times. Area is Tunbridge Wells, TN2.
-
Ken
(@Kenster1959) reported
@virginmedia @_kow_ This is simply a joke. Stop calling it priority as there's nothing priority about it. 6 hours in and you still haven't resolved the demand issue. Suggest you rename the app "Pot Luck" as that better describes its function.
-
Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia can someone contact me please. I've made changes to our VM account and the bill looks wrong. I've called the offshore team twice and just get bounced around before the line goes dead. Unacceptable service. Please resolve.
-
Rosi Bate
(@RosiBate) reported
@virginmedia you replaced faulty tv box 10 days ago, Netflix hasn’t worked since, it’s inc in our bundle. No one capable of sorting it, IT ticket with 5 day resolution promise has long past. Long hold time, told new box incompatible, untrue as Netflix only wants my cc number.
-
Richard Hatfield
(@redbaboons) reported
@virginmedia how do cancel my contract, still within 14 days and no longer require it. Been waiting on phone for over an hour and online chat for nearly 3 hours.
-
Marvellous mechanical mountain goat 🐐
(@silvergoatish) reported
@virginmedia "Looks like there are issues in N211SP which might affect you". I registered loss of service.
-
Joe Spencer
(@JoeSpen05256454) reported
from
Northamptonshire, England
@virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless
-
Sarah Foster
(@SarahFoster7) reported
@virginmedia my hub has been down for 3 hours now. Dn17 1ej. Called VM who can't help as their system won't allow them to access account details! Can anyone advise what the issue is
-
Chels
(@Chelseamm96) reported
@O2 @virginmedia sort your **** out with your websites!! They’ve been crashed for god knows how long trying to purchase @peterkay_co_uk tickets!! 🤬😩
-
kevin birchall
(@keverton1971) reported
@virginmedia virgin fail again!