Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 12/19/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hammersmith, Watford, City of Westminster, London, Hounslow, Paddington, City of London, Wembley, Islington, Hayes, Brentford, Harringay, Kingston upon Thames and Stanmore.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomWatford Wi-fi
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • STRAYPHOTON DAVID WOODHOUSE (@STRAYPHOTON) reported from Richmond, England

    @tonydixon59 @virginmedia Thanks for your reply. No improvement - I have rebooted the box and checked all connections. Seems to have coincided with the recent wet weather, and could the fact that another customer in TW2 is having similar issues suggest water in the works?

  • george_hut Porgie (@george_hut) reported from Islington, England

    WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢

  • JunaidJuned86 Torbaf (@JunaidJuned86) reported from Harrow Weald, England

    @virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @Simon_Shell @virginmedia And you won't. They are, without doubt, the worst company/customer service in existence.

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment

  • dickerboy Martin (@dickerboy) reported from Merton, England

    My @virginmedia service is completely down again. Shambolic.

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.

  • UB5simon Simon Bye 🎪🔶 (@UB5simon) reported from Ealing, England

    @Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.

  • djsantero Santero, human ambassador to ducks (@djsantero) reported from Camberwell, England

    @DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...

  • STRAYPHOTON DAVID WOODHOUSE (@STRAYPHOTON) reported from Richmond, England

    @tonydixon59 @virginmedia Same here, also in TW2. Was bad last night, seemed better during the day but now poor again, picture breaking up and sound drops out momentarily.

  • edparsons ED PARSONS (@edparsons) reported from Richmond, England

    @virginmedia Yes but only after taking the complaint to CISAS, really poor support I’m afraid to say...

  • TheLifeIShare Our Family Blog (@TheLifeIShare) reported from Richmond, England

    @Ofcom hi, @virginmedia is refusing to help us deal with constant scam calls on a new number after our old one was bombarded with them too. It would seem that that somehow scammers have got hold of some of their numbers. How do we deal with this if Virgin won’t?

  • notquiteYao Yao Song Ng (@notquiteYao) reported from Islington, England

    I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.

  • RayBarber21 Raymond Barber (@RayBarber21) reported from Wandsworth, England

    @virginmedia every weekend, without fail, 5 minutes before the GP, your rubbish internet stops working. Why?

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    @virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    @virginmedia The service resumed after about and hour. Thanks

  • Chevrongreens73 Edward Norman (@Chevrongreens73) reported from Brentford, England

    @virginmedia down in Willesden?

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @virginmedia just to let you know that tomorrow we will be having a conversation and divorce is on the cards .. been a customer for almost 18yrs only for me to find out your new #sidechicks are getting cheaper and faster broadband

  • whoiskatrin Kate (@whoiskatrin) reported from Islington, England

    @aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyNicholasLtd Amy🌻 (@AmyNicholasLtd) reported

    virgin media is actually trash.. i’ve had nothing but problems🙄

  • Pegcollector Mark Phillips (@Pegcollector) reported

    @virginmedia Ok, so I called Saturday as I had email confirmation my current contract was coming to an end. I was looking to see what offers where available to me as a loyal customer of 10 years. I was offered a deal which included the Sky sports package. What was not explained was this was

  • matharoo99 sandeep matharoo (@matharoo99) reported

    @virginmedia Why is your customer service so terrible? Why do they keep cutting me off while I'm trying to cancel my service? I've called them 4 times today, been on hold for nearly 2 hours and each time I speak to someone the line gets disconnected. Someone needs to call me back today

  • mellissadzinzi Mellissa🦓 (@mellissadzinzi) reported

    Virgin media is bad vibes I have wifi problems at least four times a week ffs

  • quetiapina1 Quetiapina. Granarchist. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️ (@quetiapina1) reported

    @virginmedia Thank you, during my disabilities i was told I would have help with this.

  • Pegcollector Mark Phillips (@Pegcollector) reported

    @virginmedia Monthly cost up substantially, but it’s the whole messing around I have had to go through which has left me some what disillusioned, it shouldn’t be this hard, being passed from one person to the next only to have to explain the issues over and over and waste my weekend

  • GregMulcahy4 Greg Mulcahy (@GregMulcahy4) reported

    @RTEplayer Watching on virgin media cable tv. Whenever the player transitions from programme to ads and vice versa the audio is lost. Insane that this problem is ongoing since 2020. And rte haven't the will or more likely the competence to do anything about it. Prove me wrong.

  • 3Elsbells Ellie Macdonald (@3Elsbells) reported

    @virginmedia I been loyal customer for years. Have 2 sim contracts as well. Currently paying over double for broadband tv phone package than Virgin offer new customers. Call to see if they can offer better deal. Get told no! Cannot believe it. Bye bye Virgin!!!

  • paulhooker4 paulhooker (@paulhooker4) reported

    @virginmedia Hi there it’s NOT my equipment it’s an issue in the nw5 area that keeps happening as I’ve asked people who I know that have your service and the same thing is going on the tv and broadband just keeps flickering off

  • AndrewSellars79 Andrew Sellars (@AndrewSellars79) reported from Kenilworth, England

    @virginmedia how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?