Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA3 and HA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Hammersmith, Ealing, London, Paddington, Richmond, Wembley, City of Westminster, City of London, Northolt, Hampstead, Harrow, Barnet, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
||
| Hammersmith |
Internet | |
| Ealing |
TV | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Alex Trickett
(@alextrickett) reported
from
Ealing, England
@virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia Unfortunately there is no solution and I’ll have to wait until the new SIM card arrives. Until then I cannot use what i pay for
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Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia your customer service needs work! Been around the block for 2 days trying to get my number working, thought there was a solution, turns out it was a false promise and back to square 1. All because someone on your team decided to activate a SIM that I didn’t even have
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Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
@virginmedia To be honest LC, simply improve the quality of the customer service calls. - Too much noise in the background - No follow through on requests - Not able to find out details yet we’re paying customers. Everything is sorted now, just frustrated
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.
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Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
As a long time fan and customer of the @Virgin brand, #virginmedia is a joke. Customer service ❌ Reliable information ❌ Quality of service ❌
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Wasim Khan
(@waz676) reported
from
Hounslow, England
@virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
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Vicky
(@vickyross06) reported
from
Hillingdon, England
@virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Hussey FM
(@djspeedy34) reported
from
Kingston upon Thames, England
@virginmedia is very bad
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Jason Costellow
(@jasoncostellow) reported
from
Lambeth, England
@virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@virginmedia is down. Area 3. Please fix ASAP.
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@ArnettCharlie @SpaQPR @virginmedia It’s a joke!!No customer loyalty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Wong
(@benwong_uk) reported
@virginmedia They said they hadn’t written all of the quotes down, only some of them and there was nothing he could do. Was a bit rude to be honest - I’ve scheduled in for a disconnect. I’ve been a customer for over 15 years and it’s not as if I phone up every year demanding a discount!
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Katie Banoub-Ralph
(@nouby) reported
@browny20221986 @andygib263 @virginmedia We are stuck with Virgin as that’s the only provider available in our area. Sucks.
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mauricio pocketinho 🏴🇬🇧
(@yxnnck) reported
@virginmedia I told your mans I’ve had to use my phone as a hotspot because your service is down and she said I can’t be compensated because the disruption hasn’t lasted longer than 48 hours. Tell me if that’s a good enough response???
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Lauren Churchman
(@LaurenChurchman) reported
@virginmedia I can’t raise a complaint or view a booking online because my account doesn’t exist anymore (I tried) I shouldn’t have to keep calling and calling and calling
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Donna Shah 🙋🏻♀️
(@DonnaMShah) reported
@virginmedia It’s just gone…….authentication problem is the message on my Alexa Show. Sending this tweet using mobile data. Now I have to turn off the hub and restart. Thankfully I’m not at work today
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erpheath
(@erpheath) reported
@virginmedia I called customer services on 0345 454 1111.
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Ian 🏴💙
(@iantjames) reported
@virginmedia hi I’ve just had a call from someone who said they were from virgin media’s technical support and wanted to check if it was genuine?
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Top of the klopps
(@browny20221986) reported
@nouby @andygib263 @virginmedia Not a problem at all 🤓😎 x
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declan purdie
(@Decopur20) reported
@virginmedia your service is shocking we have asked for assistance and they haven’t showed up what a joke you’d should be ashamed of your self worst service I’ve ever seen
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That Goth Guy 🧛🏻🦇 (Twitch Streamer)
(@ThatGothGuyUK) reported
@virginmedia Sure, you oversold in my area so for about a decade I pay for 200Mb but typically get 10-80, I only complain when it drops several times a day and I do that on here, no engineer has been able to fix it over the years and I was once told it will take a year to fix but it wasn't.