Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 02/17/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southall, Southwark, Islington, Harringay, London, Hounslow, Paddington, Barnet, City of Westminster, Hayes, Enfield Town, Hampstead, City of London, Slough and Chesham.

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City Problem Type Report Time
United KingdomSouthall Total Blackout
United KingdomSouthwark Total Blackout
United KingdomIslington Wi-fi
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • ChaosInCalm ジェイ (Jay D) (@ChaosInCalm) reported from Merton, England

    @virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya

  • LisaWardComms Lisa Ward (@LisaWardComms) reported from Kingston upon Thames, England

    1/2 Absolutely disgraceful service from @virginmedia - we’ve been trying to cancel your service since the middle of October and have been repeatedly cut off when being transferred to the cancellation team. In the end we had no choice but to cancel our DD.

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia Better but I had to cancel a pretty important call as Hotspot doesn’t cut it so thanks for that. No idea what I’m paying for

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia still having problems in sE6 london

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • toby_goodwin97 Toby-Wan Kenobi (@toby_goodwin97) reported from Kingston upon Thames, England

    @virginmedia I’ve moved house and was told my WiFi would be up and running today but it isn’t and I can’t get through to anyone to help me sort this issue, 3 of us are working from home with no internet, outrageous!!

  • Lloydyboy1 Lloyd williams (@Lloydyboy1) reported from Barnet, England

    Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?

  • george_hut unhappy_george (@george_hut) reported from Islington, England

    @virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting

  • dorbershadsky Dor Bershadsky (@dorbershadsky) reported from Camden Town, England

    @virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?

  • Nik_Simon88 Nik Simon (@Nik_Simon88) reported from Wandsworth, England

    @virginmedia hello. My internet is down with the flashing white light on the modem. Your online guide says to wait 5mins, as it means it is rebooting, but it has not changed for 24 hours. Who do I contact please?

  • BridgetGiles44 Bridget Giles (@BridgetGiles44) reported from Camden Town, England

    @virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?

  • npirvine Nirv (@npirvine) reported from Kingston upon Thames, England

    @virginmedia Why do you make it so difficult to talk to someone about getting a replacement broadband/tv cable because the equipment originally sent out is broken.

  • camillaudia Camilla Audia (@camillaudia) reported from Merton, England

    @virginmedia can you help us out? Service has been BAD for the past month. 3 time calling call centres and NOBODY picks up. Engineer appointment booked but cancelled as ‘issue solved’. It keeps disconnecting devices throughout the day. We work from home. Help or go to BT?

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia WHY IS YOUR INTERNET DOWN AGAIN!?!?

  • JJT35 john treacy (@JJT35) reported from Wandsworth, England

    @virginmedia what time does your call centre open? Been without broadband all day through a fault now it’s showing as fixed but we are still without service. Have done all online tests. Please respond as this is unacceptable. Spending a fortune running 2 laptops from hotspots!

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!

  • OreMeta Ore Meta (@OreMeta) reported from Wandsworth, England

    @virginmedia TOTAL LIE. Spent majority of lockdown complaining about my intermittent service, dropping out during meetings etc. Eventually moved to a different provider and paid @virginmedia TWICE. Told to return equipment BEFORE a chq will be sent. No Chq received YET.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • yell0fell0 goblin (@yell0fell0) reported

    @virginmedia please fix your services, my entire family hasn't had a proper wifi connection for weeks and we are all dependant on the internet for work and school. it's a joke honestly

  • mstrdrmz 𝕸𝖎𝖘𝖙𝖊𝖗𝖉𝖗𝖚𝖒𝖟 (@mstrdrmz) reported

    @virginmedia Phone agents took 25+ mins to get through to said they've sent signals and he's going to call back in an hour. Box is still doing the same lights. Also when I login it still says I have no services, I did start a new fixed contract but don't know how to log onto that

  • TheRegista56 Sean Jones (@TheRegista56) reported

    @virginmedia Just to be clear I am not paying the bill this month. This is a joke. It’s problem after problem with you lot. I WFH due to lockdown so you can explain to my employers why I’m having a free day off tomorrow because of issues of your making.

  • andyandyfox A.Fox (@andyandyfox) reported

    @virginmedia You could help by answering your phones. I am a new customer been waiting an hour, someone even dropped the call on me. Oh I miss the service of @SkyHelpTeam. I did ask for a return call if it dropped - guess what. Just glad I didn’t move my TV too...

  • chriscl000 Chris Clarke (@chriscl000) reported

    @virginmedia Yes I have, no difference. Also the picture/stream is very bad whether on 4G or WiFi. The problem is the quality of the stream from VM, nothing else.

  • andyandyfox A.Fox (@andyandyfox) reported

    @virginmedia @CyrilDorsett Yet so far it’s the only experience I have of you. Truly awful. As soon as Openzone reach here - I am off.....

  • justcallmesadie Natalie (@justcallmesadie) reported

    @virginmedia This has been a clear mis-sell, a new customer put onto a talk weekend package and has hit a cap so has been blocked. phone charges of 240 were paid in Jan, 218 in Feb and 262 now tonight - are you kidding!! this is sickening

  • ptdffll Pete Duffill (@ptdffll) reported

    @virginmedia Today I moved my broadband router to another room, to try and improve the WiFi service upstairs . This resulted in my router not being able to connect to broadband at all 🤬😩. 1/2

  • david_lunge David Lunge (@david_lunge) reported

    On hold for 30 minutes trying to speak to #virginmedia what a joke of a company. Anyone thinking of joining #virginmedia please DON’T. Going to rejoin #sky as their customer service is miles better

  • TheRegista56 Sean Jones (@TheRegista56) reported

    @virginmedia I’m on the phone to your robot who has just said I will be waiting until half three in the morning until you’ve ‘fixed the problem’. Which I still haven’t been told about why the way.