Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 12/04/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of Westminster, London, Windsor, Hammersmith, Wembley, Ealing, Southall, Watford, Richmond, City of London, Paddington, Barnet, Hounslow and Hampstead.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • timur_erhan Erhan Timur (@timur_erhan) reported from Islington, England

    If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.

  • LeighBryan Leigh Van Bryan (@LeighBryan) reported from Camden Town, England

    @KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video

  • JanineAdelman Janine (@JanineAdelman) reported from Barnet, England

    @virginmedia I cannot get back to 'my shows' on box 1 having tried to connect to box 2 which l no longer wish to connect with and I can't get out of it, please help

  • alfredbulbasaur Nick (@alfredbulbasaur) reported from Kingston upon Thames, England

    @virginmedia they said "I wish I could help however, being from Technical message team we do not have the access to check bills or package change"

  • ZZK963 zzkhan (@ZZK963) reported from Hounslow, England

    @virginmedia No internet since 1pm today, I’ve got a business broadband account, appalling customer services ... they haven’t a clue what’s going on. Online Service status page showing “All green” ... Liars!

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.

  • Richardjmoses Richard Moses (@Richardjmoses) reported from Brookmans Park, England

    @virginmedia I raised the complaint via the online portal as instructed. There are also notes on my account about this. It’s about the intermittent service since June....

  • umar1s Umar Shareef (@umar1s) reported from Southall, England

    @virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!(2/2)

  • KamalSingh_28 Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Hounslow, England

    @virginmedia I'd rate as top 5 worst #CustomerService #CustomerExperience ever. I wish I never left Sky.

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Lambeth, England

    @virginmedia If u did appreciate the feedback u would have read the complaint & not left my son phoneless whilst travelling selling a 900£ phone that doesn’t work on your network how is that helpful You have not resolved anything

  • Ricxrules Ricxrules (@Ricxrules) reported from Wandsworth, England

    @virginmedia Buyer be ware... virgin lies and also have selective memory .. can’t wait to end this contract ... will never buy from you even if you were the cheapest .... #badsupplier #london #unprofessional

  • umar1s Umar Shareef (@umar1s) reported from Southall, England

    @virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!

  • Laurencrabs Lauren © 💅🏼 (@Laurencrabs) reported from Barnet, England

    @virginmedia Thanks for your reply, I got through in the end. Was calling regarding poor WiFi coverage in my flat, and the more pressing matter of our internet being down for over 24 hours - engineer booked for Friday but not an ideal experience so far with this broadband!

  • NikHunt_ Nik Hunt (@NikHunt_) reported from Paddington, England

    @virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)

  • lynners2 mrsbobie (@lynners2) reported from Camden Town, England

    @Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre

  • alfredbulbasaur Nick (@alfredbulbasaur) reported from Kingston upon Thames, England

    @virginmedia I'll call later about my issue but figured I'd let someone know about the messaging issue, just in case no-one else has

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from City of London, England

    F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits

  • ZZK963 zzkhan (@ZZK963) reported from Hounslow, England

    @virginmedia Still no@broadband service after following troubleshoot steps. Please get your sh*t together.

  • The_Photographr Imran ® (@The_Photographr) reported from Southall, England

    @britpakgirl @virginmedia I had issues with them earlier this year when working from home. Two days without access. Had to resort to sitting in a coffee shop to try and get work done.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Bilkosbuddy1965 Leslie (@Bilkosbuddy1965) reported

    @virginmedia rehashes the same answers to every problem. Our team will support you. But no one will talk on the phone. The lack of customer service as ever is appalling. To anyone who reads this please think twice about signing up

  • sarah_l_keeble Sarah Louise Keeble (@sarah_l_keeble) reported

    @virginmedia Your call centre did not pick up. I am on whastapp and have been for over two hours now, seemingly to a bot as they are not taking my request to cancel seriously despite asking 7 times and assuring them I have already purchased a contract with a different provider.

  • phunter1904 Billyjojimbob (@phunter1904) reported

    @virginmedia useless. Price increases please call if you wish to cancel. So I spend 20 minutes going through crappy touch time system to then speak to someone who says systems down and to call back later. They can’t just put a note to say cancel my services or call back!!

  • AntonyMcEvoy Antony McEvoy 🇪🇺 (@AntonyMcEvoy) reported

    @virginmedia after cancelling yesterday (after attempting a 30% mid contract price hike) I've been getting calls from you, presumably to try and retain me. My number is registered with TPS and I opted out of marketing, it's not legitimate interest so please, please **** off!

  • lkbowers1972 LKB (@lkbowers1972) reported

    @virginmedia They've said that for last 3mths (cable issues) and we're signed off end of January to say all work completed. Then came j on Saturday 4th March and engineer couldn't complete the installation due to another external cable fault !!

  • vee1102 Vivien McFadden (@vee1102) reported

    @virginmedia Renogiated contract on 28th January from Ultimate oomph to new Volt Package. Mobile moved to O2 mid February but rest wasn’t processed. Agent I spoke with today won’t offer the same! Have raised a complaint. Spent 75 mins+ on calls today to try to resolve!

  • chonchol91 Ruhel (@chonchol91) reported

    @virginmedia why is the Hub5 not working?

  • Mac1965 Steve McGuiness (@Mac1965) reported

    @virginmedia The slight problem you have is this. I have a fixed 18-month deal but are still saying I must pay a 39% increase.

  • JasonDolan Jason Dolan (@JasonDolan) reported

    @virginmedia I phoned your team today. They said they can't help me. I explained it was because my mum died. And that I could not make the payment till next Wednesday. But was told can't help. No Internet since 1st March. Virgin Media customer 20+ years. How things have changed.

  • BrightWingedBat Rolan (Charred) 🔞 (@BrightWingedBat) reported

    @virginmedia it's back without problems now, but was spotty for about an hour after the initial disconnect.