Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA1 and HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 11/15/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Harringay, Southwark, Wandsworth, Hammersmith, Southall, Hampstead, Watford, City of London, Uxbridge, Islington, Windsor, Hayes, Slough and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomSouthwark Internet
United KingdomWandsworth Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • caperose_7 Andrew Rose (@caperose_7) reported from Merton, England

    @virginmedia You just copy paste the same response. Check the service in your area. Says the service is fine yet no signal for 3 days.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    @Jay_Kay_Pea @virginmedia I've never encountered a company where it is so difficult to speak to an actual person.

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @virginmedia just to let you know that tomorrow we will be having a conversation and divorce is on the cards .. been a customer for almost 18yrs only for me to find out your new #sidechicks are getting cheaper and faster broadband

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Anybody want to hear about how awful @virginmedia are? No, didn't think so. It's old news.

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @virginmedia what’s going on with the service in SM4? No internet, no phone, no broadband???

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!

  • Chevrongreens73 Edward Norman (@Chevrongreens73) reported from Brentford, England

    @virginmedia Down again. Is it Nw10 area or me?

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.

  • jeanrauwers Jean Rauwers (@jeanrauwers) reported from London, England

    @virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?

  • AmberMcGough Amber 🌸✨ (@AmberMcGough) reported from Kingston upon Thames, England

    @virginmedia I leave on Saturday, someone could of told me throughout the past two years rather than just saying ‘that’s strange nothing is showing up as not working’

  • darce_vader Darcy 👀 (@darce_vader) reported from Ealing, England

    @virginmedia hi! Are you experiencing issues in London, W5? My WiFi was down for hours yesterday, and the same is happening again today. I've tried troubleshooting & factory resetting my router. Can't get online to do my job :(

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia More than a week and half ago. They said it took 3 working days to deliver that equipment that will fix my internet connection.

  • N19Local N19 Local (@N19Local) reported from Islington, England

    @virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.

  • AliNewdawn Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robgeorgejack Robert Jack (@robgeorgejack) reported

    @virginmedia hi is the TV go app down as keeps saying restart video 😡

  • Pete_tweeting Tweetin Pete (@Pete_tweeting) reported

    @virginmedia Updated V6 box to 360 however have issues with Series Links and Recordings. We have set them up and worked for a while but randomly disappear - has happened 3 times since update. Are you able to advise on a solution?

  • mickgrant26 Michael Grant (@mickgrant26) reported

    @virginmedia what does it take to get my tv and broadband service fixed? I called 150 days ago, no reply when they said someone would follow up. Paying over £100 a month. I expect much better service.

  • grghrwd george (@grghrwd) reported

    @virginmedia Hi our wifi is cutting out for 5 minutes every half an hour. We are in West London and can’t check online if it’s an area problem. What is going on? We WFH so it is a big problem

  • Lerease Lerease (@Lerease) reported

    @virginmedia I’ve just called. The automated service has said my hub is offline then said it’ll send me a text and it ends the call.

  • paulrayne no name (@paulrayne) reported

    @virginmedia internet down again in pl9.

  • FriendsUnitedUK John Collier (@FriendsUnitedUK) reported

    @Kennyjon86 @virginmedia I’m still trying to get money back from them over calls supposedly from our land line. We haven’t had a home phone for years. They sent a technician out who reported it was cross wires and they still charged us! Really disappointed and like you we’ve been loyal customer for years

  • JohanneClarke3 Johanne Clarke (@JohanneClarke3) reported

    @virginmedia I have, Monday. They now can't give me any info just there is an issue and they will call me back, guess what? They haven't!

  • Dazy__FF Lynn Simp 🏳️‍⚧️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dazy__FF) reported

    Internet Service Provider is actually very inaccurate because you get companies like aptly named Virgin Media who still seem to only be able to provide dial up It's not the ******* 90s anymore

  • AlexandraTheob3 Alexandra Theobald (@AlexandraTheob3) reported

    @virginmedia Service has been completely down for over two week. This urgent and serious