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Virgin Media outages and service status in Harrow, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Harrow, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 15, 9:05 AM GMT+1.
  • 71% Internet (71%)
  • 10% Wi-fi (10%)
  • 7% Total Blackout (7%)
  • 5% E-mail (5%)
  • 5% TV (5%)
  • 1% Phone (1%)

The latest reports from users having issues in Harrow come from postal codes HA3 and HA1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Wembley, Watford, Hounslow, Southall, Harrow, Northolt, Hammersmith, Borehamwood, Barnet, Uxbridge, Stanmore, Greenford, Brentford, Elstree, and Isleworth.

CityProblem TypeReport Time
Wembley Internet 1 day ago
Watford TV 3 days ago
Watford Internet 3 days ago
Hounslow Internet 3 days ago
Southall Internet 3 days ago
Southall Internet 3 days ago

Nearby cities with recent reports

Hammersmith

7 recent signals

3 days ago
Southall

4 recent signals

3 days ago
Watford

3 recent signals

3 days ago
Hounslow

2 recent signals

3 days ago
Wembley

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • GabrielaLungu
    Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

  • MarchetF
    Francesco Marchet (@MarchetF) reported from Brentford, England

    @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford District, England

    Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.

  • rh_theproject
    Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England

    @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

  • mmpa4
    Mansukh (@mmpa4) reported from Watford, England

    @virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England

    @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

  • stephen_j_moran
    Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

  • MrsJerryTweets
    SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

  • Johnlumb67
    John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

  • Mustxkim
    Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

  • ExtremePCUK
    ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England

    @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mike96hughes
    Mike Hughes (@mike96hughes) reported

    @SeanSpencer2004 @SkySportsRL @virginmedia They’re ***************. Ours has been down for 3 weeks now. I got a text off them last week saying it’s all fixed. It certainly isn’t 🙃

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @R4g3Kw1t @virginmedia Mine has been broken since 27 July and @virginmedia have given me ZERO information about what’s the reason or when it will be fixed. Very poor customer service

  • DMGoodman1989
    D.G (@DMGoodman1989) reported

    @virginmedia Ok so no sky sports+ available to watch on my Virgin TV. I’ve tried to log into the sky sports app however my Virgin02 ID is not recognised and will not allow me to me to sign in!! Shambles the game kicks off in 4mins!!

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    You say online service back at 7.08pm but on automated phone says 0.08pm....shocking @virginmedia

  • SamReesO
    Sam Rees (@SamReesO) reported

    @StephenP311275 @virginmedia I can tell you now you will not get better service. They are all as bad as eachother now. Plus you can inly get Sky Stream now which is crap! No recordings 🙄

  • Lbriggs88
    Liam B 🦉 (@Lbriggs88) reported

    Absolute joke @virginmedia red button not working for the matches🖕🏻

  • finn33
    Caroline (@finn33) reported

    @virginmedia And it’s gone down. Again. Are you actually kidding me. What is this lunch time and virgin stops supplying broadband. How hard is this. Get it sorted. I’ve done all the trouble shooting and I’ve paid my bills. Jesus wept. I pay enough. Sort it out.

  • LeedsLadSam1
    LeedsLadSam (@LeedsLadSam1) reported

    If anyone’s @virginmedia red button plus channels aren’t working for the football the best thing to do is login to the sky sports app/website. Click login with virgin media. Once logged in you can watch the games. 👌🏼 #virginmedia #skysports

  • gyoldsingleman
    oldman (@gyoldsingleman) reported

    @virginmedia How does this help when u want to watch on tv ????

  • colonbarbarian
    Captain Howdy (@colonbarbarian) reported

    @denchaser @virginmedia I love my VM broadband, but dealing with their "customer service" team is like banging head against a brick wall. I just renewed my contract, still being charged twice as much as a new customer. Offered me £55 a month then went up to £59 as soon as I went to accept it.