Virgin Media outages and service status in Harrow, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Barnet, Wembley, Watford, Hounslow, Southall, Harrow, Northolt, Borehamwood, Uxbridge, Stanmore, Greenford, Brentford, Elstree, and Isleworth.

City	Problem Type	Report Time
Hammersmith	Internet	22 hours ago
Barnet	Wi-fi	1 day ago
Wembley	Internet	2 days ago
Wembley	Internet	4 days ago
Watford	TV	5 days ago
Watford	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  Ravinder Judge (@judge_ravinder) reported 4 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Jonny Paul (@StrummerJonny) reported 4 minutes ago from Barnet, England

  @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

• 
  Nia Wyn Thomas (@niawynthomas) reported 7 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Ravinder Judge (@judge_ravinder) reported 8 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Spencer Millbery (@SMillbery) reported 8 minutes ago from Harrow Weald, England

  @virginmedia any chance of a stable service?!?

• 
  Robbie_Spice (@RobbieSpice89) reported 11 minutes ago from Paddington, England

  So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

• 
  John carroll (@Johnboy82903002) reported 12 minutes ago from Barnet, England

  @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

• 
  Gabor (@GaborPfalzer) reported 14 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Ross Harvey aka The Project (@rh_theproject) reported 16 minutes ago from Hillingdon, England

  @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

• 
  Peggy Dyer (@Mrspdyer) reported 18 minutes ago from Barnet, England

  @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

• 
  Peggy Dyer (@Mrspdyer) reported 23 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  Jeff Brown (@fadermonkeyking) reported 26 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Kevin Plummer (@plummerkevin1) reported 29 minutes ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  Gabor (@GaborPfalzer) reported 29 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Jacob Smith (@JacobWSmith10) reported 30 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  Mustakim. (@Mustxkim) reported 34 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 35 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 41 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Andy (@1SLToo) reported 51 minutes ago from Rickmansworth, England

  Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

• 
  Peggy Dyer (@Mrspdyer) reported 55 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 3 minutes ago

  So @virginmedia after 15 years as a customer for broadband don’t deem you worthy of a recordable 360 box if you want to use them as a sole provider instead of Sky and only offer a streaming box that won’t work if your internet goes down. #AwfulCustomerService #Sky

• 
  oldman (@gyoldsingleman) reported 6 minutes ago

  @CliveR39 @virginmedia @virginmedia this problem is ongoing now for at least 10 days, I want to watch on tv not the app. I pay for this service!!! Why is it so difficult to resolve?

• 
  Chris4RAFC (@Chris4RAFC) reported 7 minutes ago

  @Smallworth_xx @virginmedia my son had the same problem but lucky he went to the Wycombe match on Saturday but tonight had to watch it via the sky sports app as he is with Virgin too, luckily I am with sky and could watch my team Saturday on the red button and i watched a game tonight and no issues

• 
  WHEELSlimShady ♿️ (@wheelslimshady_) reported 9 minutes ago

  @soarizard @elliviant Tbf mine is usually about £125, rn it’s down to like £76 but I also have tv package with Virgin Media. I have all the sports channels and so I do pay a lot, but I’m not sure how much my broadband is separately! But yes, mine WHEELY fast 🤘🏻🤓

• 
  RyanCartier (@RyanCartiers) reported 9 minutes ago

  @virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.

• 
  C4D 🦅 #CPFC (@color4d) reported 10 minutes ago

  @GazzaAdams @virginmedia I've had them twice at two different addresses. They Internet was ALWAYS up and down. So unreliable. Never again.

• 
  Ade Luxton (@adelux68) reported 10 minutes ago

  @virginmedia @Smallworth_xx So how much are we getting off next Months bill as you charge us for a service you are not providing

• 
  Meersham (@Schmuley_Schlo) reported 14 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  Iain Sankey (@IainSankey) reported 17 minutes ago

  Appalled at Virgin Media @virginmedia I was paying £105 a month for a TV package and landline phone I never use. All I want is the broadband. So I try to fix this and get told that having the internet alone will cost more more than the 'improved' £65 contract for all 3 things!

• 
  johnhughes (@JFab208) reported 18 minutes ago

  @virginmedia @CliveR39 In the mean time you could go and watch the matcb in person despite the fact we’ve paid for a tv service you’re not providing