Virgin Media Outage Report in Harrow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Southwark, Hammersmith, City of Westminster, Hounslow, Islington, Barnet, City of London, St Albans, Southall, Stanmore, Merton, Greenford and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Slough |
Internet | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Ronnie De Guzman
(@RonnieD88779995) reported
from
Hounslow, England
I upgraded our wifi from 200mbps to 500mbps but as always the darn thing is even slower than before. The worst thing about is am paying even more now?? I complained so many times but @virginmedia only ignores it. Why are you deceiving the public @virginmedia? @BBCWatchdog
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Happened again today. Absolutely fed up now. Poor service and no way of communication apart from twitter where you have no idea and just apologise. I need better service all round
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narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Miranda Dobson
(@MirandaDobson) reported
from
Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
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Yehuda Aronovitz
(@YehudaAronovitz) reported
from
Barnet, England
@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
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Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia yall *** man. Been down for 8 hours now. Trash *** internet
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Criney The Duchess of Brixton🧚🏾♀️
(@CrineyInsalata) reported
from
Hounslow, England
I know people are working from home but @virginmedia how can I get through to cancellations.. ?? I am constantly being passed from pillar to post and then cut off!! I just want to cancel a contract for a house I no longer live in
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Will do but I have been having issues for over 24 hours now.
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
@virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BW
(@Qifullx) reported
@virginmedia In practice, you agreed to disconnect me and are chasing me down to pay for services I have not used. And after having charged me double for services used for a couple of years because I would not commit to a long term contract. I think you should review how treat customers.
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Jess Barraclough
(@my_familyof_3) reported
@virginmedia : don't leave us your a valued customer let us throw all these deals at you to make you stay! Also @virginmedia : let's provide them really crap service until they go, that will work 🤬😤
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Wilty
(@Wilty_3) reported
@virginmedia I shouldn’t need to go onto a forum to deal with a complaint. I messaged virgin directly with a complaint & once again I have had no response in the cited 28 days. I’m now going to the ombudsman because you are absolutely useless. Can’t even respond to a customer complaint.
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DILRAJ
(@dilrajsachdev) reported
@iconews Please help or advice me. What can I do when @virginmedia leaked my information and they confirmed me I got a SCAM email and sms saying its from virgin media. It has name and address also .😡😡😡 @Ofcom #gdprbreach
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Mark Matthews
(@mat84481881) reported
@virginmedia very disappointed with the customer service I’ve been getting lately. Trying to renew my contract but it’s obviously not as important to Virgin Media as it is to me??
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TokensDeals LLC
(@TokensDeals) reported
@virginmedia @virginmedia no my hub is less than a month old, why are you talking about my hub when the problem is in my area? if you cant do your job pass me to someone else
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Mark
(@Mark09395605) reported
Never have a ever had as bad customer service from anyone as I have @virginmedia. Had my tv and broadband cut off for over 2weeks and now my mobile and have never missed a payment and no one seems to be able to help! SHOCKING! #virginmedia
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T Marshall
(@T_Marshall13) reported
@virginmedia I understand this can take time but all I’m asking is for you to give me back the data on my virgin mobile account that I’ve had to use due to this outage!
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Wendy
(@wendyplatt) reported
@virginmedia my parents are in their 80s. They have your Wi-fi and phone. The phone is not working today and they can’t contact you to tell you. This happens regularly- the service is very poor I’m afraid. Please contact me to organise the rectification ASAP
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Shayne Williams®
(@ShayneWilliams) reported
Hey @o2 did you sell all of your masts so that your deal with @virginmedia could go through because if having no signal at home for 2 years isn’t bad enough, I can’t get any signal pretty much anywhere in London. One of the biggest cities in the world. 🙄