Virgin Media Outage Report in Harrow, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Harrow, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Slough, Hammersmith, City of Westminster, Wandsworth, City of London, Wembley, Camden Town, Enfield Town, Kingston upon Thames, Westminster Abbey, Brent, Islington, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 22 minutes ago |
|
Southwark
|
Internet | 34 minutes ago |
|
Slough
|
Internet | 2 hours ago |
|
Hammersmith
|
Internet | 3 hours ago |
|
City of Westminster
|
Wi-fi | 4 hours ago |
|
Hammersmith
|
Internet | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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London Lofty (@lofty_london) reported from Camberwell, England@Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.
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Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England@virginmedia Any further help in this matter? I’ve been trying to cancel my contract for a week now without success.
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Richard Mander (@RichardMander1) reported from Lambeth, England@virginmedia what is wrong with the service in SE27?
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GStramaccioni (@Stramauk) reported from Ealing, England@virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?
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#HellomynameisPaul💙 (@PaulWRamsay) reported from Camden Town, England@virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?
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Stan (@stan_london) reported from Ealing, England@virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.
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Lewis Oakley (@lewyoaks) reported from Ealing, EnglandI can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.
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Andy Saw (@andysaw) reported from Kingston upon Thames, England@virginmedia fibre service down again and can’t get to service status page to log this ...........
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Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, EnglandVirgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡
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Tom Page (@tompagenet) reported from Tottenham, England@virginmedia As much as I obviously love giving my full personal details in a totally public forum, I'll just leave you to fix this now. I did try.
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liam (@g4g02_) reported from Lambeth, Englandcan you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?
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𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬 (@ZatoichiHattori) reported from Kingston upon Thames, EnglandCheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite
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elly (@putyourboootson) reported from Lambeth, England@virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?
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Scott Westron (@ScottWestron) reported from London Colney, England@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
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Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England@virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.
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TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England@virginmedia the day of all days.. no phone no broadband in HA2 area.. any reported issues?
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Paul Nockolds (@KnooKie_uK) reported from Richmond, England@virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?
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Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...
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Charlie Done It. (@chadoneit) reported from London, England@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England@Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chipper 👻 (@Chipper_) reported@virginmedia hi I'm trying to activate the credit agreement but it's not letting me do anything. Can someone help please? (I've just signed up to virgin mobile so a new customer)
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Daniel S (@planet_dan) reported@virginmedia can’t stay connected to zoom calls. Children can’t stay connected to school tech. Email up and down. And this is nationwide. Just look at your replies tab!! Your service is broken. When will you be able to cope with demand? There’s no answer from support. Ever!!
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Rich (@rhuds81) reported@virginmedia I have today and actioned to leave sadly. Internet was still poor and on top of a £5 increase upcoming too! Been with Virgin for years as well. Never mind.
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Andy (@Shandy_Andy75) reported@virginmedia Tried all this spoke to numerous people over the phone, my internet service is terrible. Drop me a message on here and i will expand.
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Dr Rebecca Melen (@rebecca_melen) reported@virginmedia Worst customer service ever. I spent 30 min on the phone to be cut off mid call, and in the next call the person I was talking to vanished after 30 min. You hike up the prices every year and there seems to be no way for me to change deals or cancel.
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Daniel S (@planet_dan) reported@virginmedia when will you admit your service is creaking at the seams and you cannot provide the level of service you sold, instead of pretending each case is unique problem for each individual? Come clean! Own up! @BBCWatchdog
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Tom Ward (@wardyt01206) reported@virginmedia Trying to cancel my contract but keep getting cut off. Please contact me.
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sian (@sianb7sianb7) reported@virginmedia I telephoned last night & the automated system said it needed to reset my router which it did but hasn’t resolved issues. I then phoned again & after being on hold for 45 mins it cut off!
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Tom Black (@tcpipuk) reported@vmbusinesshelp Any luck with this yet, @vmbusiness? It's been a couple of weeks since I first reported it, and your customer service forms still redirect to an Indonesian music piracy website...
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YM (@ymangera) reported@virginmedia my M500 broadband has been down since 8am this morning in area 22. Nothing on your status pages! Kids can't connect for school sessions..... Please help #virginmediadown