Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 01/18/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Slough, Hammersmith, Watford, Hayes, Wembley, Camden Town, Harringay, Fulham, City of Westminster, Paddington, Merton, City of London, Southwark and St Albans.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSlough Internet
United KingdomHammersmith TV
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @LynseyAnneWhite @virginmedia @Ofcom When they cannot even run a consistent broadband and tv service in central London you know they’re an unreliable organisation . Plus you cannot get through to customer service . On hold for hours and when you do get through you get someone rude who cannot communicate

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @ariangarden @shep23 @virginmedia Mine constantly goes down in sw5 @ofcom

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    Why is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.

  • bingosbadingos Greg Phillips (@bingosbadingos) reported from City of London, England

    @virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia we have been without broadband, tv and phone for 2 days now😞 we are running out of data on our phones we r all on #virginmobile unlimited data would help us all right now!

  • holland2702 Deborah Holland (@holland2702) reported from Camden Town, England

    @virginmedia No fault listed. As stated this is a long standing issue.

  • MarthaDArthur Martha D'Arthur (@MarthaDArthur) reported from Hounslow, England

    @mattbundy82 @virginmedia Oh they are appalling! I was a loyal customer for years until their service quality plummeted.... and the. They just blatantly started lying on my customer record in order to close jobs and complaints down that hadn’t been resolved. I left pretty decisively

  • AlmightyUncle_ Spice Adams 🇬🇭🇳🇬 (@AlmightyUncle_) reported from Lambeth, England

    @virginmedia hi I have an issue and no one is answering my call

  • LGBTSwift13 𝘳𝘪𝘭𝘦𝘺 (🌿𝘵𝘩𝘦𝘺/𝘵𝘩𝘦𝘮🌿) (@LGBTSwift13) reported from Hillingdon, England

    @virginmedia they told me it was because my direct debit had been cancelled (not by me though) and that, as a result, my service had been stopped. i’m more shocked that you have the ability to shut down the phone of someone with a disability with no warning. no text, letter, call, email etc

  • SamanthaOvens Samantha Ovens (@SamanthaOvens) reported from Wandsworth, England

    @virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.

  • bigtoneuk Tony Holder (@bigtoneuk) reported from Kingston upon Thames, England

    Hey @virginmedia! 3 days no internet or TV, you cancelled 2 visits because of ‘local network problems’, even though you identified a local fault in my premises. Can’t book another visit until the network fault is cleared. Oh, and to book it I have to call you again! #Fail

  • LGBTSwift13 𝘳𝘪𝘭𝘦𝘺 (🌿𝘵𝘩𝘦𝘺/𝘵𝘩𝘦𝘮🌿) (@LGBTSwift13) reported from Hillingdon, England

    @virginmedia i don’t tend to Tweet at brands much, but i’m actually disgusted by your mobile team. my direct debit was cancelled, i wasnt told about it, and then my service suddenly stops! had to call to find out it was blocked because the direct debit was closed! unbelievable!

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @OoverMatic @virginmedia Same problem here in sw5. It never works , no explanation from the appalling rude customer service staff. Time to leave ! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia Just now. The service is appalling. They have no up-to-date info on faults, they can’t explain why faults often happen in SW5 9, and point blank refused to put me through to someone who could explain the faults, and also refused my request for a call back from a Uk based manager

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @charlieboy055 @virginmedia Yup they’re a disgrace . The worst ‘customer service ‘ I ever experienced .broadband and tv keeps failing in sw5 and they don’t care! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    If you’re considering getting broadband / tv in SW5 central London don’t bother with @virginmedia. The service drops out almost daily for many hours and the customer service is non existent @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @LynseyAnneWhite @virginmedia Just cancel and take your business elsewhere . I just waited on the line for over an hour to talk to someone offshore who could not explain the constant faults

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Callumwade27 callum wade (@Callumwade27) reported

    @virginmedia WiFi issues still in the ls16 area. When is this going to be resolved.. been like this for 5 days!!!!

  • Rob_J_Frost Robert Frost (@Rob_J_Frost) reported

    @virginmedia It's not a surprise. It's just a tedious going through the motions to avoid paying 30 quid over the odds for what's already a very expensive service. If you offered the extended contract and continuation of discount in your letter that would at least be honest.

  • the_neckle FlopFishHD (@the_neckle) reported

    @virginmedia spent hours on phone to customer services! Cannot sign up to myVM as my account is linked to my previous address want my account merged or previous account deleted #help #CustomerService

  • Eye_Am_Kay Christiana.Kwao (@Eye_Am_Kay) reported

    @virginmedia Hi. It’s just really slow and has considerably gotten worse of the last few weeks. I have tried everything in my power to resolve the issue and would appreciate and engineer being sent out to check the router etc. FYI no error message is on the box but speed is very slow

  • jashillstweets Jason (@jashillstweets) reported

    @virginmedia So that will be the people I called earlier and spent 45 minutes talking to who ignored me and fobbed me off?! Thats the first thing I said to you on here! I need someone to listen AND HELP?! Just send me a new plug so I have the right plug would be a start!

  • iamcoxhead Thomas Coxhead (@iamcoxhead) reported

    @virginmedia Any update on this? E17 9HS... was told the issue would be fixed on Monday 8th (today)... after it was moved back twice already. No working internet / upload for 2+ weeks now. Still says no issue on site or app... but you are saying it’s a know issue. Please advise.

  • BiddleIan citizen of nowhere #wearadamnmask #FBPE (@BiddleIan) reported

    @virginmedia The trouble is I can’t rely on you. This is a breach of contract.

  • carltonnash Carlton Nash (@carltonnash) reported

    @virginmedia Sadly not. The rep I spoke to on the phone said I could and should raise a complaint online from within my Virgin account. This does not appear to be possible The rep presented me with all kinds of incorrect information. Do I have to make another phone call to log a complaint?

  • mrchrisjohns 🄲🄷🅁🄸🅂 🄹🄾🄷🄽🅂 (@mrchrisjohns) reported

    @virginmedia Can you tell me how to return my Intelligent Wifi Pod that I'm paying for. Due to coverage issues with Hub 3, I am now using a separate WiFi router with the Hub 3 in modem mode and no longer use the Pod.

  • DKendall2912 Daniel Kendall (@DKendall2912) reported

    @virginmedia I've been trying to cancel my contract with you today. Not only are there no options on the phone line that you give as part of the "help" article on the website but once you are put through to the right queue, you need to wait to get hung up on. Tried 3 times now.