Virgin Media Outage Report in Harrow, Greater London, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of London, Hammersmith, Slough, Wembley, Camden Town, City of Westminster, Enfield Town, Kingston upon Thames, Westminster Abbey, Brent, Islington, Paddington, and Hampstead.

City	Problem Type	Report Time
Southwark	Internet	35 minutes ago
London	Internet	3 hours ago
London	E-mail	3 hours ago
City of London	Internet	3 hours ago
London	Internet	4 hours ago
Hammersmith	Total Blackout	5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  Andrew Wood (@andrewlwood) reported 2 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 6 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 11 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Patricio Simonetto (@PatricioSimone2) reported 15 minutes ago from Tottenham, England

  @virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…

• 
  Rana Rahman (@ranaraptor) reported 17 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Ravinder Judge (@judge_ravinder) reported 22 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Rana Rahman (@ranaraptor) reported 24 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Robert Hallam (@Robertfhallam) reported 26 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Stephen Champion (@Champs707007) reported 26 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Emma Churcher-Holt (@emmalouchu) reported 29 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 33 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 34 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  CJ (@ZJM_331) reported 34 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 39 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Emma Churcher-Holt (@emmalouchu) reported 40 minutes ago from Camden Town, England

  @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

• 
  jeanne smith (@jeannesmith1) reported 42 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Stephen Champion (@Champs707007) reported 48 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Ravinder Judge (@judge_ravinder) reported 48 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Stephen Champion (@Champs707007) reported 57 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Tom Vincent (@TomboBrewster) reported 58 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophie (@Scookson2019) reported 11 minutes ago

  @virginmedia What can you actually help with? You say you don't have account access which covers almost every base and this isn't even an account issue, I just need to know whether an install is happening because I've had no confirmation from Virgin. And now nobody can help, Virgin don't care

• 
  Lucy Bradley (@leafy_lucy28) reported 12 minutes ago

  @virginmedia You're telling me. It has now been 24 hours since I first raised this issue

• 
  Richard Sherwin (@RichardNSherwin) reported 16 minutes ago

  @virginmedia my Internet connection is really poor today. I've done 3 videos calls and the image keeps freezing, sound keeping cutting out. Your website claims there are no issues in my area but this is doesn't seem to be the case. Postcode ME16 8EU

• 
  DeeSingh (@DeeSingh86) reported 18 minutes ago

  @virginmedia As always your service page lies. It's says broadband is ok, but it's NOT ok.

• 
  amy denatale (@AmyDenatale) reported 18 minutes ago

  @virginmedia Unfortunately it is not acceptable and I will be following the avenues to have this resolved. From what I am hearing Virgin have a habit of not advising their new customers of the process and it is down to experiences like this what we are stung!

• 
  Helen Peers (was Partridge) (@Hpsaucy515) reported 18 minutes ago

  @O2 I’m actually with @virginmedia mobile but since they joined with you our data service is rubbish.. we used to use data more than WiFi as that was how good it was.. but not anymore x

• 
  Gavin Hannon (@GavinHannon56) reported 20 minutes ago

  @virginmedia @timfen8 Mine is the same on all 3 boxes. Why? I have tried everything. I’m only a new customer too. It’s a load of bollox tbh.

• 
  Chris Potts (@Chris198773) reported 22 minutes ago

  @DonnaBrannan12 @virginmedia I'm in the same situation Donna. Given a renewed deal for ultimate volt. On Sunday they put me onto maxit tv and 200Mb broadband. Tried multiple calls and had phone put down. Its ridiculous!

• 
  John Waterworth (@jwaterworth) reported 24 minutes ago

  @virginmedia Our remote is broken. I’ve been trying to order a new one since last week, but your website just shows a “something’s broken, come back later” page. Can you help?

• 
  Steven Edis (@SteveEdis) reported 25 minutes ago

  Oh no @virginmedia yet again I have no internet and you're letting me down. For the umpteenth time this year. People, don't sign up to @virginmedia the reliability of the service is truly awful