Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Hammersmith, Hounslow, St Albans, City of Westminster, Southall, Islington, Southwark, Stanmore, Merton, Barnet, Slough, Greenford and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
||
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Thanks for contacting me - I am trying to get my account set up as VM halted my account being started due to previous tenants having an account. V difficult to contact VM support because I don’t have an actual account yet. Order reference WS7036210 if that helps anything.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.
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Professor Sue Black OBE Keynote Speaker
(@Dr_Black) reported
from
Kingston upon Thames, England
@leemallon @virginmedia Have you got a hub2 or hub3? We had the former and service was dreadful, did lots of reading 🤪 and found that we could request a hub3 and now the service is so much better
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.
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Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
Not working again. The service is so bad. Surely you will be issuing refunds?? #virginmediadown #virginmedia
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lewis genney
(@lewisgenney) reported
from
Kensington, England
@vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia second time this week, an outage in W8. Get it together
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bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
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Quentin
(@quentinnield) reported
from
Lambeth, England
@MNEK @virginmedia It’s the worst, hon! My old flat it was off for 5 days with no apology
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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Rosamund Irwin
(@RosamundIrwin) reported
from
Camden Town, England
@richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Ofcom we needed to open up a complaint about @virginmedia, how do we do this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Jaksics
(@therealshab) reported
@virginmedia just been on hold for ages for them to cut me off. Awful telephone service. Need to speak with someone about what channel my Wi-Fi router is set at? How do I do this?
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Peter Snowdon
(@petersnowdon) reported
@martinkelner @virginmedia Martin they are useless and really don't care. The service is great when it works. The customer service in my experience is st best a bad joke.
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Colin Bancroft
(@toik1961) reported
@virginmedia No explanation or expected fix, this has been going on too long!
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martin kelner
(@martinkelner) reported
@virginmedia Wow, no direct message. I do a radio show on ipdtl (Internet protocol down the line) - TalkSport 1am - 5am Sat & Sun. Listeners all over the world. Out of nowhere at 4.25am, it stopped. When I clicked your reconnect button it failed to reconnect. 1/2
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nheyecatchers
(@nheyecatchers) reported
@virginmedia internet piss poor again #standardservice #dailydrop
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David
(@DaViDzZzZz) reported
@virginmedia how do I complain how poor virgin tv picture quality is and there customer service
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Kevin Pottage
(@kevin_pottage) reported
@virginmedia Ok so the best course of action would be to cancel my Virgin media TV package and get sky installed instead then? #skysports #EFL
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martin kelner
(@martinkelner) reported
@virginmedia It told me to check coaxial cable which was solid as a rock. Had to do last half hour of show on FaceTime audio. Unable to reconnect. Very very poor. Spent lot of money to switch from BT as they weren’t able to offer fibre where I live. But regretting decision.
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Paul Barnes
(@southamptonred) reported
@kevin_pottage @virginmedia Also been told by your own support team (level 2) that there is a national outage so stop feeding us this rubbish please try telling the truth for once
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KS
(@CambridgeRed) reported
@SteveSulley1 @virginmedia Awful service as ever. They’re behind the toned and will continue to lure customers including me