Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 12/03/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Windsor, Hammersmith, Wembley, Ealing, Southall, Watford, Richmond, City of London, Paddington, Barnet, Hounslow, Hampstead and City of Westminster.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon E-mail
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia If you were sorry you’d fix the problems. They’ve gone on for weeks @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia @TomalinHQ Without doubt they’re the worst provider and worst for customer service . They just could not care less

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints . I just had a reply by email in broken English weeks later. The reply made no sense. Three weeks on the faults continue @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints. Just received an email in broken English that made no sense . And, weeks on, the faints still continue! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @iheartsnuggles @virginmedia Yes. It’s more often down than not

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @c1boon @emma_charlie_tc @ktstripe @AnneCross1 @virginmedia When I called them they blamed my issues on rats !!! Still without reliable tv and broadband 3 weeks later @ofcom

  • Amerah_Ahmed Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    Nor matter what the method of engagement may be with a customer. Never forget humanism & humility! You reached the levels of success because of ‘Once upon a time’ those values existed. Note to @virginmedia #MasterMinds #WednesdayThoughts #WednesdayWisdom #CustomerExperience

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @HaugheyJulie @jpbroughton @virginmedia Indeed: you might as well not bother calling . The worst ‘customer service ‘ I’ve ever experienced @ofcom

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @PaulGrayburn @30Sixteen @Coffers1981 @JayRudd4 @virginmedia I agree virgin broadband is better sky was ******* useless mate we got all sky sports and even bt sports with virgin and cheaper than sky and never had bt sports with sky 👍🏻

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Chagrilled @virginmedia Never going to happen . You should go elsewhere like I am

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @klester1982 @virginmedia Their ‘customer service’ people are a disgrace . Their service even worse . Constant outages of broadband and tv in sw5 @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia My issue is that this happens all the time . It’s about the seventh fault in as many days . The tv and broadband both constantly go down , service is totally unreliable . So even if you ‘fix’ it, it will probably only work for a few hours @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @robackroyd @virginmedia Trust me the call centre will never give you correct info . I say this as someone whose broadband and tv has cut out almost daily in last few weeks @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @superstaryas7 @virginmedia Exactly the same issue for me. Constant tv and broadband outages for weeks and zero ‘customer service’ from @virginmedia cowboys

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom

  • Amerah_Ahmed Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    @virginmedia note...... it is not good customer service to disconnect the call simply because you are unable to answer some legitimate questions relating to your poor service. I made a move to you last month and have to say it is one of the worst decisions that I have made!

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @RuthPetrie1 @virginmedia @Ofcom Thanks I don’t hold out much hope . Someone had informed me the issues are to do with them not upgrading the cabinets you see on the pavements outside. The older cabinets cannot Cope with high usage !!! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @MAP_PM @virginmedia This is the norm. They never resolve any faults

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MAcMcAuliffe Barrie McAuliffe (@MAcMcAuliffe) reported

    Appreciate that this is a bit of a 'Karen' post, but there we go. Be mindful of ever using @virginmedia for your broadband. Terrible service, crap bots on their site, complete inflexibility from agents. Look elsewhere. I'd rather have Carpool Karaoke beamed straight into my brain

  • Spud_Spalding Chris Spud Spalding (@Spud_Spalding) reported

    Nice one @BandQ & @bandq_help Need 3 Specific items which your website says only available in a store an hour away. You take my money and then tell me one item is actually out of stock! NOT IMPRESSED! At least you are not as bad as @virginmedia customer service

  • chris2803 Chris Peplow🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chris2803) reported

    @MAcMcAuliffe @virginmedia Never had a problem with them. Speed has been brilliant, price is OK. I have been with them for 20 years (formerly NTL)

  • HardCand Zack (@HardCand) reported

    @virginmedia PLEASE that's all Im asking, someone to genuinely look into this. It went down 3 times already this morning and I missed my 9am meeting. I had to go out and get a giffgaff goody bag to use 4g now... Im losing money and have to spend more money to keep working

  • siyasun2 siya sun (@siyasun2) reported

    @surreylive I am virgin media client, It’s has been three days broadband down in GU2 area, virgin media network will be down for more than a week. Work from home is a issue agin, virgin doesn’t agree client leave unless pay the Liquidated damages,what should we do ?

  • korondijoco korondi joco (@korondijoco) reported from Horley, England

    @virginmedia Can that diagnose problems with the router?

  • DobbinFTG Dobbin (@DobbinFTG) reported

    @virginmedia hi, where can I found out when my service starts please.

  • siyasun2 siya sun (@siyasun2) reported

    @surreylive I am virgin media client, It’s has been the 3rd day to have internet outrage in GU2 area, I suppose virgin network will be done for more than a week. Work from home is a issue agin, virgin don’t agree client leave unless pay the Liquidated damages,what should we do ?

  • Adam_Hosker Hosker 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@Adam_Hosker) reported

    @vmbusinesshelp @vmbusiness It came back up. For the future is there a status checker that businesses can login to? or is that only for residential customers.

  • winterstorm25 Lizzy (@winterstorm25) reported

    @virginmedia It says there are no issues in my area, but I am still having issues with my Internet.