Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA1 and HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 11/19/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Slough, City of London, Southwark, Islington, City of Westminster, Watford, Southall, Twickenham, Enfield Town, Camden Town, Kensington, Chesham and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • khem21766391 Khemical (@khem21766391) reported from Ealing, England

    @virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...

  • chersvacca Cherstyn Hurley (@chersvacca) reported from Barnet, England

    @virginmedia what is happening, disastrous internet today, total outage for hours at a time in North London. #deadlines and #homeworking impossible with this lack of service ? No explanation or idea when it will be restored

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @virginmedia Only the tv drops out, same time every Friday about 7pm, no errors are on the website

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.

  • BeesWingedEyes Sophie Joanna (@BeesWingedEyes) reported from Watford, England

    @virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.

  • t1m1964 tim (@t1m1964) reported from Camberwell, England

    @virginmedia I need to be able to speak to someone in the uk about an elder vulnerable person who is without service. please advise.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.

  • Murrony Jenny Haines (@Murrony) reported from Islington, England

    @virginmedia what a terrible customer service experience

  • BeesWingedEyes Sophie Joanna (@BeesWingedEyes) reported from Watford, England

    When my Dad died last year @virginmedia, you deleted his email account. I’ve been trying to get it back to check his messages but the complaints department keeps saying they’ve tried to call and couldn’t reach me (they haven’t) and then closed each complaint. Can you help please?

  • t1m1964 tim (@t1m1964) reported from Camberwell, England

    @virginmedia Certainly, but I would prefer not to in open messages for obvious reasons. Suffice to say, old, ill, no service, cancelled appointment by text.

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @PaulLuckhurst @virginmedia Hi @virginmedia - This morning I'm having the same problem Paul was. A rights restrictions message on the video stream on BT Sport 1 via Virgin TV Go. Never seen this before. Can this be investigated. Fairly certain there can have been a sudden change in rights mid-season. Thanks

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...

  • matteobuschitta Matteo Buschittari (@matteobuschitta) reported from Wandsworth, England

    @virginmedia internet not working in clapham common area...tried all the procedures already and none working

  • CheukRuby Ruby Lau (@CheukRuby) reported from London, England

    Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......

  • khem21766391 Khemical (@khem21766391) reported from Ealing, England

    @virginmedia internets down again.. is there an outage?

  • khem21766391 Khemical (@khem21766391) reported from Ealing, England

    @virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Matty2p Matthew Perry (@Matty2p) reported

    Trying to cancel @virginmedia, twice i've been put through to "The cancellation team" only to be disconnected by the operator. I'll be cancelling my direct debit, absolute bunch of amateurs!

  • Tribe671 Tribe67 (@Tribe671) reported

    @virginmedia Thank you fo the generic response! however there is no way 33.3% increase can be justified. 8 years as a customer and nothing changes, you actively penalise loyality

  • ChrisNunn17 Chris (@ChrisNunn17) reported

    @ellencmanning @virginmedia Got the same message. Just utter greed from businesses and their investors, what are the odds they’ll actually pass any of the extra cash to their customer service, maintenance or cleaning staff?

  • Paul_V_Booth Paul Booth (@Paul_V_Booth) reported

    @virginmedia Why not put that on your page then??? See thread I spent 20 minutes trying to navigate your “contact us” page to find the problem I was having…. There is no phone number anywhere…. Instead you now provide the number a mere 17hrs after issue that prevented watching LIVE sport

  • cheekygobshite Simon (@cheekygobshite) reported

    @AshScrivens @virginmedia @Hyperoptic I’m not far behind after a 7 year customer and now out of contract they’ve put my broadband only up to £60 a month. Community Fibre for a faster speed at £25!

  • TomosWoolley Tomos Woolley (@TomosWoolley) reported

    @virginmedia any decent update on the outage rather than a broad Blanket something's wrong engineers are trying to fix it.

  • SurjKhera Surj (@SurjKhera) reported

    So @virginmedia think it's OK to increase my broadband price by 25% mid contract and then impose new terms for yearly increases of RPI +3.9% with No right to cancel. 🤔 I will cancel now just out of principle. @MartinSLewis I hope you are all over this one!

  • law83692622 Syrena Tracy #GeneralElection #StandWithUkraine 🌻 (@law83692622) reported

    @paullewismoney @virginmedia I know, that's why I've got a headache trying to cancel! 🙀

  • SickyFlaura Laura Hogg (@SickyFlaura) reported

    @virginmedia I’m waiting to speak to customer retentions

  • Woop__Woop Grumpy Teuchter 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Woop__Woop) reported

    Bloody @virginmedia bill is about to go up £15, meaning I'll be paying about £80 a month for TV we never watch and a phone line we never use. Basically £80 for an internet connection 😡🤬