Virgin Media outages and service status in Harrow, England

Most reported problems in Harrow, England

• Virgin Media generated 2 outage signals in the last 24 hours around Harrow, including 2 direct reports.
• The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
• The most recent signal from this area was received Apr 7, 6:40 PM GMT+1.

• Internet (88%)
• Total Blackout (6%)
• Wi-fi (6%)

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Slough, Southwark, City of Westminster, Wandsworth, City of London, Wembley, Camden Town, Enfield Town, Kingston upon Thames, Westminster Abbey, Brent, Brent, and Islington.

City	Problem Type	Report Time
London	Internet	5 minutes ago
London	Internet	1 hour ago
London	Internet	2 hours ago
London	Total Blackout	9 hours ago
Hammersmith	Internet	9 hours ago
London	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  Kevin McLoughlin (@Kev_McLoughlin) reported 2 minutes ago from Merton, England

  @virginmedia I did, I moved, Virgin cable is at front door but 2nd floor flat deemed insurmountable problem by engineers.jow I’m going from 140Mb @virginmedia to 3Mb BT. Disappointed to say the least.

• 
  Matthew Phillips (@ma_ps_) reported 2 minutes ago from Egham, England

  Quite frustrating that @virginmedia requires you to sign in to test whether the broadband is down when it is clearly down. Especially when the landlord has all the information for that...

• 
  Edward Baran (@edward_baran) reported 3 minutes ago from Kensington, England

  @virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9

• 
  Rasta Fou (@Rasta_Fou) reported 8 minutes ago from Kingston upon Thames, England

  @virginmedia has got to be the #worst customer experience ever. 3times I have been cut off trying to report a problem with my landline. Do not sign up to this company. #bad service majorly #overpriced I do not recommend @virginmedia to anyone.

• 
  Lori Haley Fox (@lorihaleyfox) reported 10 minutes ago from London, England

  @virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!

• 
  Shubhanga Prasad (@shubhanga59) reported 12 minutes ago from Merton, England

  @virginmedia 4. The store owner has better customer experience wisdom and allows me to take the package (after seeing my ID), but keeps the barcode on the package and asks me to text me the code when I receive it.

• 
  Rasta Fou (@Rasta_Fou) reported 13 minutes ago from Kingston upon Thames, England

  @virginmedia High call demand is unacceptable!! If you offer a service and you can’t even deliver that service! I would like someone senior to call me to make this right. In the mean time I will be contacting @BBCWatchdog

• 
  amal sasikumar (@amalsasikumar) reported 14 minutes ago from Kingston upon Thames, England

  Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

• 
  Niall Thorpe (@niallthorpe08) reported 14 minutes ago from London, England

  So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....

• 
  Richard Moses (@Richardjmoses) reported 17 minutes ago from Spelthorne District, England

  @virginmedia tried to contact several times to discuss outcome if my complaint but unable to get any joy, this is after you contacted my to say we have an update! It’s so badly ran it’s untrue 😡

• 
  Donna Groom (@groom_donna) reported 22 minutes ago from St Albans, England

  @virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.

• 
  Shubhanga Prasad (@shubhanga59) reported 30 minutes ago from Merton, England

  @virginmedia : honestly I am baffled by your customer experience! Had ordered a broadband connection and had to collect from a store nearby. 1. Address not given. No email, no text and not even available on the logged in section online.

• 
  Will Hide (@Willhide) reported 31 minutes ago from Camden Town, England

  @GillianRhys @virginmedia Ha - would never go back to them. We found them totally unreliable and their customer service was beyond a joke. (But thanks. And see you tomorrow!)

• 
  Raqibeh Baluch 🦋 (@Raqibeh) reported 37 minutes ago from Ealing, England

  @virginmedia Wifi Network.. I’ve been resetting, restarting.. but nothing works.. its been 2 days now.. pls fix it Asap!

• 
  Joshua May (@JoshMayormaynot) reported 41 minutes ago from Hillingdon, England

  @virginmedia - 27 minutes on the phone to you to them be cut off! I have now been on hold for 34 minutes second time round so far. I have been on your app, but there are problems in the area; just want to find out why my phone is not working. Not feeling very like a VVIP!

• 
  Charlotte Hall (@Lotster911) reported 44 minutes ago from Tottenham, England

  Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad

• 
  Matthew Phillips (@ma_ps_) reported 50 minutes ago from Egham, England

  @AlexPAshton @virginmedia Oh gosh that’s pretty bad haha! Waking up to that in the garden or arriving home would be pretty weird

• 
  Shubhanga Prasad (@shubhanga59) reported 50 minutes ago from Merton, England

  @virginmedia 3. I now embark on a painful 55 min call with your customer service folks on phone, with no one able to trace what this 7 digit code is or why is it not mailed to me beforehand.

• 
  Matthew Phillips (@ma_ps_) reported 53 minutes ago from Egham, England

  @virginmedia It appears someone else has also reported it as it now says there are known issues. I can’t sign in as my landlord pays for the broadband...

• 
  Richard Moses (@Richardjmoses) reported 54 minutes ago from City of London, England

  @virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samir Patel (@Samir_9111) reported 2 minutes ago

  @virginmedia there is an open complaint and the complaint was about me being promised free pods and now you're saying I have to pay. I also made a subject right access request which still hasn't be honoured.

• 
  Waheed Ahmed (@waheed2541) reported 7 minutes ago

  @virginmedia If it does not happen in 14 days or there is some issue then I pay a cancellation fee. The fault is it’s not shown that it takes 14 days it should happen automatically as I have been told by virgin and o2 So there’s the fault it did not happen

• 
  𝕯𝖆𝖓 𝕿𝖍𝖊 𝕭𝖆𝖗𝖒𝖕𝖔𝖙 🇬🇧 (@woodborobarmpot) reported 8 minutes ago

  @martinkelner @virginmedia Gets me that they provide an email service, but can't be arsed to provide an address to email customer services, and a postal address is far from easy to find on their website. For a supposed communications company, they are piss poor. Glad to have got rid of them.

• 
  Josh Taylor (@TheLameSauce) reported 11 minutes ago

  @virginmedia But if you experienced a complete loss of service for 2 consecutive days, every other day, you can pound sand cause we couldn't possibly care less how much you depend on the Internet! All hail the bottom line!

• 
  Nick Carey (@noccarey) reported 11 minutes ago

  @virginmedia You have a convincing copycat but fake account (@virgvginmedia) which I have just reported. Looks like @Karin2512 had the same issue

• 
  Wrong (@Zac_akaWrong) reported 13 minutes ago

  Can you send me an engineer to my property @virginmedia or put me through to an English speaking person who won't waste my time telling me what I have and haven't done? terrible customizer support and rude individual.

• 
  Adam Marshall (@Adammmarshall) reported 18 minutes ago

  @tinysuz @virginmedia Still down for you? AL1, here.

• 
  Lee UHF (@LeeUHF) reported 19 minutes ago

  @JamieDawson89 @Lucymcdxo @virginmedia Yeah they said its in the contract. Like **** Im giving them anything. When I called up about it to their solution was to go and get them 3 referals and Id get £50 a piece. Literally cant even write this stuff. worst company out there.

• 
  EvacFN (@EvacFN17) reported 20 minutes ago

  @virginmedia there has been problems in the BT14 area again since 10pm last night is there any updates on why this is?

• 
  Tilly Wace (@llyace_99) reported 20 minutes ago

  @virginmedia No reason, I’ve spent three hours on the phone today. Please can I get this s sorted, I can’t even cancel my account. Sorry but this is getting ridiculous #virginmedia @virginmedia