Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 12/28/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hammersmith, Enfield Town, Hampstead, Harringay, Barnet, Southwark, Rickmansworth, Hayes, City of London, Wandsworth, Southall, Hounslow and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • darce_vader Darcy 👀 (@darce_vader) reported from Ealing, England

    @virginmedia hi! Are you experiencing issues in London, W5? My WiFi was down for hours yesterday, and the same is happening again today. I've tried troubleshooting & factory resetting my router. Can't get online to do my job :(

  • N19Local N19 Local (@N19Local) reported from Islington, England

    @virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.

  • AmberMcGough Amber 🌸✨ (@AmberMcGough) reported from Kingston upon Thames, England

    @virginmedia I leave on Saturday, someone could of told me throughout the past two years rather than just saying ‘that’s strange nothing is showing up as not working’

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.

  • AliNewdawn Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.

  • Chevrongreens73 Edward Norman (@Chevrongreens73) reported from Brentford, England

    @virginmedia Down again. Is it Nw10 area or me?

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.

  • jeanrauwers Jean Rauwers (@jeanrauwers) reported from London, England

    @virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Anybody want to hear about how awful @virginmedia are? No, didn't think so. It's old news.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @virginmedia what’s going on with the service in SM4? No internet, no phone, no broadband???

  • caperose_7 Andrew Rose (@caperose_7) reported from Merton, England

    @virginmedia You just copy paste the same response. Check the service in your area. Says the service is fine yet no signal for 3 days.

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.

  • AliNewdawn Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @alexdalton @virginmedia Also the outage is not shown on the virgin media website which continues to claim there are ‘no known issues’ in my area - a clear falsehood

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    @Jay_Kay_Pea @virginmedia I've never encountered a company where it is so difficult to speak to an actual person.

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia More than a week and half ago. They said it took 3 working days to deliver that equipment that will fix my internet connection.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dionne_angus Dionne Angus (@dionne_angus) reported

    @virginmedia And this is why when my contract is up in July I will not be renewing it! Tv services might be back up and running but still can't access catch up tv on programmes not recorded yesterday! Your services are awful

  • McardleTrevor Trevor McArdle (@McardleTrevor) reported

    Why, oh why is @virginmedia broadband so, so poor in the PO5 postcode? Cue patronising email from @virginmedia

  • durhaminator1 durhaminator (@durhaminator1) reported

    @virginmedia, I’m still getting signal interference on every channel. When will this issue be sorted?

  • dovahclare dovahclare (@dovahclare) reported

    @virginmedia can a human please contact me regarding a no-show engineer visit as the WhatsApp support service is atrocious and just keeps repeating the same question over and over and I'm getting beyond annoyed.

  • Gremlimuk Ry (@Gremlimuk) reported

    @virginmedia Sorry not fixed got me mom on to me seeing if i can fix it as your not coming out till tursday 😡

  • AndyBlack87 Andy Black (@AndyBlack87) reported

    @virginmedia A bit late. Literally had channels 1-4 for all day yesterday. Then your website is down to check anything! Oh except for paying a bill, because that’s important…

  • danjmcdowell Dan McDowell (@danjmcdowell) reported

    No matter where I end up living, the one constant is that I have a crap internet connection. I could live with circa 2010 broadband speeds, but it’s the latency (often 700+ ms) that’s killing me. I’m assuming @virginmedia are oversubscribed in the area and we are being throttled.

  • gavhall86 Gav Hall (@gavhall86) reported

    Meant to have a delivery from @virginmedia on Tues ready for activation today. Received a text Monday night to say order was on its way and heard nothing since. Anyone else had this problem?

  • mightykotor Graemehausen (@mightykotor) reported

    @virginmedia Nothing personal but the repeated copy/paste responses fall on deaf ears - your CEO should be alarmed at the socials comments as they weren't raging at the loss of service, more at the lack of customer service. You should auto compensate everyone for yesterday.

  • munchkyne Emmykins (@munchkyne) reported

    when they say they can help you with your bills .... NOT now looking for a new internet company sorry but bad service after 11 years had enough! @virginmedia