Virgin Media outages and service status in Harrow, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Northolt, Hounslow, Southall, Uxbridge, Stanmore, Watford, Greenford, Brentford, Borehamwood, Elstree, Barnet, Isleworth, Ealing, and Hayes.

City	Problem Type	Report Time
Hammersmith	Total Blackout	1 hour ago
Northolt	Internet	9 hours ago
Hammersmith	Internet	10 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Internet	22 hours ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  Gabor (@GaborPfalzer) reported 41 seconds ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  Jonny Paul (@StrummerJonny) reported 5 minutes ago from Barnet, England

  @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

• 
  Oliver Fatyol (@IstvanOFatyol) reported 9 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Ravinder Judge (@judge_ravinder) reported 11 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Alessandro Ferrara (@iamAleFerrara) reported 16 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 17 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Peggy Dyer (@Mrspdyer) reported 20 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  Ravinder Judge (@judge_ravinder) reported 22 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  John Sanderson (@SanderjoJohn) reported 22 minutes ago from Barnet, England

  @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

• 
  Alan Hodge (@hodgie_hd) reported 33 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  Gabor (@GaborPfalzer) reported 34 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  The Actionable Futurist® Andrew Grill (@AndrewGrill) reported 37 minutes ago from Kensington, England

  @virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically

• 
  Vijay Jois (@vijayjois) reported 37 minutes ago from Mill Hill East, England

  @virginmedia what is the problem with #broadband this morning?

• 
  mara penzo (@magma62) reported 38 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Peggy Dyer (@Mrspdyer) reported 41 minutes ago from Barnet, England

  @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 46 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Jeff Brown (@fadermonkeyking) reported 48 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Ben Shaw (@bendog90) reported 54 minutes ago from Shenley, England

  @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

• 
  Alessandro Ferrara (@iamAleFerrara) reported 54 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 59 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Parmenter (@AndyP1982) reported 9 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

• 
  Lisa Allen (@lovelylisaj) reported 9 minutes ago

  @virginmedia hi, my mum got a call supposedly from you about the router being slow. I took over and I don’t think it was legit. They were asking me to switch off the router and put it on again. I ended the call as I was suspicious. Internet speed is fine.

• 
  SHUTTY 🇬🇧 (@apshutt) reported 9 minutes ago

  @virginmedia I have not said there is a problem, so don't give me a stock answer, what do account managers do please?

• 
  Ravi Pal (@ravipal1214) reported 12 minutes ago

  @virginmedia customer. Activated 24 July on Gig1. Nine days in: WiFi works in one floor of my house, upload is 40% below spec on router, I’ve been told I cannot order the equipment needed to fix it. 90 minutes on chat today produced a £5 offer and a suggestion that I cancel. Detail below. 🧵

• 
  Matt Fowler (@306notout) reported 17 minutes ago

  Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

• 
  Clare B (@Gagabids) reported 21 minutes ago

  We've had no Prime for 3 days, what is the issue? @virginmedia

• 
  Emily Atkins (@bahallathegreat) reported 22 minutes ago

  @virginmedia do u ever get back I’m disabled all I’m asking for is a little help I need a engineer to come look at the connection and lay down the cable to the floor. Yet your not answering back

• 
  Vicky (@CityVicks) reported 24 minutes ago

  @virginmedia Hi @virginmedia it’s happened again, all devices wiped out. Wtf is going on

• 
  hayden willan (@Hayden_Willan) reported 24 minutes ago

  @virginmedia So what’s the point of the online renewal journey? Is the system designed to help customers, or just to annoy them?

• 
  Ravi Pal (@ravipal1214) reported 26 minutes ago

  Your agent kept asking what resolution I wanted, then offered £5. Twice I was reminded how cheap my package is — that others pay £50-60, that pods cost £10-15 elsewhere, that I’m getting them free. I didn’t set the price. A discount on a service that doesn’t work is still service that doesn’t work. Then I was told no manager or grievance contact exists, and that I should cancel. @virginmedia — who owns this?