Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 11/30/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Barnet, City of London, Hounslow, Hammersmith, Southwark, Hampstead, City of Westminster, Muswell Hill, Southall, Camden Town, Harringay, Watford and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomPaddington E-mail
United KingdomBarnet Phone
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • IIndigoMouseRH Rachel Hayden (@IIndigoMouseRH) reported from London, England

    Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia still having problems in sE6 london

  • XAVIER2009KY XAVIER FERNANDES (@XAVIER2009KY) reported from Hounslow, England

    @virginmedia seems virgin forgot about customers. I been waiting 2 months to settle my internet service . I even paid early statement fees. Not fair to charge such fees in current pandemic times.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!

  • OreMeta Ore Meta (@OreMeta) reported from Wandsworth, England

    @virginmedia TOTAL LIE. Spent majority of lockdown complaining about my intermittent service, dropping out during meetings etc. Eventually moved to a different provider and paid @virginmedia TWICE. Told to return equipment BEFORE a chq will be sent. No Chq received YET.

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.

  • npirvine Nirv (@npirvine) reported from Kingston upon Thames, England

    @virginmedia Why do you make it so difficult to talk to someone about getting a replacement broadband/tv cable because the equipment originally sent out is broken.

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia how long is tv and broadband going to be down today in the Kensington area?

  • george_hut unhappy_george (@george_hut) reported from Islington, England

    @virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!

  • BridgetGiles44 Bridget Giles (@BridgetGiles44) reported from Camden Town, England

    @virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia my landline is not working. You do not reply on the message contact service (blaming Covid of course, not entirely credible when other businesses cope ok now) & I cannot phone you as my Virgin line is not working & your charges from other phones are outrageous. Help!

  • toby_goodwin97 Toby-Wan Kenobi (@toby_goodwin97) reported from Kingston upon Thames, England

    @virginmedia I’ve moved house and was told my WiFi would be up and running today but it isn’t and I can’t get through to anyone to help me sort this issue, 3 of us are working from home with no internet, outrageous!!

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya

  • JJT35 john treacy (@JJT35) reported from Wandsworth, England

    @virginmedia what time does your call centre open? Been without broadband all day through a fault now it’s showing as fixed but we are still without service. Have done all online tests. Please respond as this is unacceptable. Spending a fortune running 2 laptops from hotspots!

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Hello. I keep getting interference through the TV box and also keep losing sound. The only way to fix this is to turn everything on and off again. This keeps happening. How can this be fixed?

  • clydetombaugh Gene “Bean” Baxter 🇬🇧 (@clydetombaugh) reported from Camden Town, England

    @virginmedia I got a text this morning the cable pull date has been moved BACKWARD another week to 13.11. This is beyond unacceptable. Who can I talk to? Please help. My install appointment was on 23.10.

  • Nik_Simon88 Nik Simon (@Nik_Simon88) reported from Wandsworth, England

    @virginmedia hello. My internet is down with the flashing white light on the modem. Your online guide says to wait 5mins, as it means it is rebooting, but it has not changed for 24 hours. Who do I contact please?

  • dorbershadsky Dor Bershadsky (@dorbershadsky) reported from Camden Town, England

    @virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?

  • Lloydyboy1 Lloyd williams (@Lloydyboy1) reported from Barnet, England

    Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MisfitsWorld20 Misfits World 📷🎮 (@MisfitsWorld20) reported

    @virginmedia Thanks I have been told it's a estimated fix of the 6th July 9am which is Tuesday I really am hoping this will be the fix that stops me having 0 on I think it was the upstream

  • _Azzawon Adam (@_Azzawon) reported

    @virginmedia It's the Hub 4 router, and I've had the issue since I received it at the end of March.

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.

  • steve_milner_ Steve (@steve_milner_) reported

    @virginmedia Which we know are there from previous tenant (my son). Can you advise the time scale it takes for scan, confirmation of black spots, engineer visit (again previous tenant), phone calls, despatch of boosters, how long loss of service in black spots is acceptable to you?

  • RollingLegs RollingLegs (@RollingLegs) reported

    @virginmedia getting 294kbps DL thru a wired connection and 2mbps UL What's going on? I pay for 200mbps this is happening a lot at the moment😡 Very unhappy customer

  • patsicil Patsicil (@patsicil) reported

    on the phone with @virginmedia as I was discussing my account, when call ended , instead of hanging up the call was still on and the operator said cheap bugger...disgusting customer service!! #virginmedia #virgin @richardbranson sort your team out!

  • Sanchia7 Sanchia Berg (@Sanchia7) reported

    @virginmedia It says there are no known issues. But most virgin customers in our street have disrupted service. Can you raise this as an issue please ASAP?

  • Tuggah4 Tuggah (@Tuggah4) reported

    @virginmedia why is my internet so ******* slow? is there a problem?

  • beachhut121 Angela Hoskins (@beachhut121) reported

    @virginmedia I did. “Luke” talked me through the same steps and then cut me off AGAIN. This service is APPALLING.

  • ADI84748133 A.D.I. (@ADI84748133) reported

    @virginmedia 2 full days without service as a threshold is a joke. How am I supposed to work during that time? This is the second time I’ve lost service for my than 36 hours in 2 weeks