Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 12/03/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Windsor, Hammersmith, Wembley, Southwark, Ealing, Southall, Watford, Richmond, City of London, Paddington, Barnet, Hounslow, Hampstead and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomWindsor Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • dc89lfc DC (@dc89lfc) reported from Slough, England

    @virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.

  • sarahleveridge Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia is there an issue in Wd37ay had no internet for a number of hours

  • dc89lfc DC (@dc89lfc) reported from Slough, England

    @virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data

  • dc89lfc DC (@dc89lfc) reported from Slough, England

    @virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.

  • dc89lfc DC (@dc89lfc) reported from Slough, England

    @virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Still no TV or WiFi. @virginmedia are complete crap. Avoid at all costs.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.

  • sarahleveridge Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!

  • garygilligan Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported from Harrow Weald, England

    @virginmedia I never lost connection to the router. The status said "Connected, no internet".

  • dc89lfc DC (@dc89lfc) reported from Slough, England

    @virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.

  • garygilligan Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported from Harrow Weald, England

    @virginmedia , your broadband "service " is redefining poor today.

  • sarahleveridge Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice

  • jaykayred jackie wilkin (@jaykayred) reported from Merton, England

    @virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.

  • dc89lfc DC (@dc89lfc) reported from Slough, England

    @virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • customerchamp1 Paul ▶️ (@customerchamp1) reported

    @O2 ... result of merging with Virgin Media. Previously great customer service has become appalling, and free coffee always out of stock on Priority 🤬🤬🤬 - previously loyal customers will go elsewhere

  • kerrymoyles Kerry Moyles (@kerrymoyles) reported

    @virginmedia Still ongoing. Service checker says all is fine. Run a check and it says ‘looks like there are intermittent signal issues’ but that they usually resolve in 24hrs and to come back after then to get an engineer. But it’s been saying that for 3 days and never allows me to get help.

  • FrenchCathy French Cathy (@FrenchCathy) reported

    @virginmedia Hi there, I can't make outgoing calls (I am recovering from serious operation and cannot contact my GP!), incoming calls go to voicemail, I can't contact the phone help (can't do calls!), please can you help?

  • MikeK1977 Mike (@MikeK1977) reported

    @virginmedia You keep posting nigh on a billon pounds in profit every year, so no there is no need to up my bill that much! Also my service is getting worse not better, so spare me that load of old drivel in the thread please

  • DianeBoardman5 Diane Boardman (@DianeBoardman5) reported

    @virginmedia Hi, i dont think a letter was ever posted. I would like to raise a formal complaint as I've been a customer for many many years, but hope it will not be stressful, as i can't take no more. How do i go about doing so please.

  • jdford392 Jonathan Ford (@jdford392) reported

    @virginmedia please can I arrange a chat with someone in your team who is actually passionate about customer service and actually wants to help me??

  • Andy_Watt Andy Watt (@Andy_Watt) reported

    @raymied440 @virginmedia Already cancelled - along with 2 O2 lines. I’ve never experienced such desperation to keep a customer so it feels like they had a lot of people complaining and/or cancelling.

  • LaRainbow Laura Vickers-Green 📺 TV writer/author She/Her (@LaRainbow) reported

    My wifi has been down since 3.30pm yesterday (*stares accusingly at @virginmedia*) and now I’m running out of mobile data (also Virgin Mobile) pray for meeee

  • 1parmenion12 Stephen Hunter (@1parmenion12) reported

    @virginmedia why are you advising me I have amended my package when after an hour on Monday you (finally) agreed to terminate it? Do you have a regulator I can contact?

  • JimmyHero Adrian Fowler (@JimmyHero) reported

    @virginmedia urther update - today I’ve been charged the monthly payment for the phone and contract I don’t have and that I have apparently cancelled (I didn’t cancel it). Still had zero contact from anyone. Infuriating.