Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 01/16/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Harringay, Fulham, City of Westminster, Hammersmith, Paddington, Wembley, Merton, City of London, Southwark, St Albans, Enfield Town, Wandsworth, Camden Town and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomFulham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

  • Vveksrivastava Vivek Srivastava (@Vveksrivastava) reported from Watford, England

    @virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    @virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience

  • FrTedCrilly MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Merton, England

    @virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?

  • rugfoot Richard Gray (@rugfoot) reported from Ealing, England

    @virginmedia broadband in w139LS seems to be down. Known issues? Reconnection eta? Virgin broadband

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?

  • rebeccastewartx Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England

    @virginmedia broadband, phone and TV all down in N7 area. Any updates?

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia

  • MrBriggsie James 'Jimmy' Briggs (@MrBriggsie) reported from London, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!

  • saschlike Captain Morgan-Evans (@saschlike) reported from London, England

    Who needs a man when Virgin Media goes down on me everyday

  • Veevs Veevs 🇵🇪 (@Veevs) reported from Richmond, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia prices continually increasing and no discount for loyal customers! I’ve been with them 20 years! Won’t remove landlines which are never used and all I get are nuisance calls!

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia And again this morning. Honestly worst internet provider. Nothing ever works, this is awful.

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks

  • emmyreay Emma Reay (@emmyreay) reported from Ealing, England

    @virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?

  • DannMustDie Dan of Rivia 🐉 (@DannMustDie) reported from Richmond, England

    Second day in a row my internet has cut out mid stream at 9pm at night. What the **** @virginmedia ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinAtp Kevin Daniels (@KevinAtp) reported

    @virginmedia Slow on both counts...should we email in our test results?

  • WelshChris1 Chris Richards🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@WelshChris1) reported

    @virginmedia I need to upgrade my router. I was on hold for 2 hours on Friday before getting cut off I then tried the online help where someone tried to sell me a new package before transfer me to technical where I was on hold for another 3 hours. All I want is a router upgrade.

  • TheDonSoul1 TheDonSoul (@TheDonSoul1) reported

    @virginmedia The issue remains. I have to turn my router off at least twice a day to reconnect as my devices are connecting intermittently. Simple browsing on mobile device always halts and keep having to switch off WiFi on mobile then switch back on. It’s been like this for the past year

  • artie_dalzell Artie Dalzell (@artie_dalzell) reported

    @p0twash @pompeyhedge @virginmedia I receive the same message. A bubbly chatty customer rep texts me to tell me everything is grand. I consider this approach to be severe mental abuse. Telling him that I have no internet means nothing. He responded by saying he is glad I'm satisfied with the service.

  • PranavPatel76 Pranav Patel (@PranavPatel76) reported

    @virginmedia Down again, your service is awful

  • DANTHEMAGPIE DANALDINHO 🇸🇦 (@DANTHEMAGPIE) reported

    @virginmedia @PlayStationUK @AskPlayStation My PS5 wont connect to the wifi, any help? LAN works fine, but connecting to wifi gives me error message NW-102383-7

  • Peggy_Baker Peggy Baker (@Peggy_Baker) reported

    @virginmedia My WiFi is down and says ‘weak security’ I’ve followed the guidance page and it hasn’t fixed the problem. I work from home and need the WiFi working.

  • mangauki Marie Buckley (@mangauki) reported

    @virginmedia @DanniBaker2 I spent over a week on that service. When the rep can't deal with your issue they drop the chat and back to square one. I wrote 2 letters of complaint and no reply as well. Awful company. Never even gave me the measly £10 compensation either. I spent hours on the phone too

  • Jennyoleary90 Jenny O'Leary (@Jennyoleary90) reported

    @virginmedia my internet has died for no apparent reason? Is there connectivity issues in KT19?

  • TottenhamBlade Glen Cansdale (@TottenhamBlade) reported

    @virginmedia has gone down again 24 hours after it started working again. The first time I was a bit annoyed with it happening, now I'm seriously angry with it. Definitely moving back to @skytv now. Don't think I'm paying my bill until this gets sorted properly.