Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 01/10/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hampstead, City of Westminster, London, Hammersmith, Harringay, City of London, Kensington, Tower Hamlets, Northolt, Paddington, Southwark, Ruislip, Ealing, Greater London and Enfield Town.

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City Problem Type Report Time
United KingdomWembley Internet
United KingdomHampstead Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • ruskin147 Rory Cellan-Jones (@ruskin147) reported from Lambeth, England

    Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Lambeth, England

    @virginmedia are there problems in the Sw17 area

  • BillieIng Billie Ing (@BillieIng) reported from Lambeth, England

    @virginmedia Broadband fixed - but still can’t get into my account. I joined you in August and it’s still not resolved... have tried phone, Twitter, text, asked the engineer f2f - no one can help

  • HastonOliveira Haston Oliveira (@HastonOliveira) reported from Hounslow, England

    @latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!

  • nlpedwards Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia system. Had gone down here in W10 your website shows no problem. Always the same. Phone service rubbish #badservice #poorquality @GripeO_Feed @GripeO_Outreach

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.

  • EmilyEd03367074 Emily Edwards (@EmilyEd03367074) reported from Brentford, England

    30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Richmond, England

    @virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂

  • threestain threestain (@threestain) reported from Tooting Bec, England

    @virginmedia sadly broken in sw17 too...

  • afturain Allison (@afturain) reported from Richmond, England

    @virginmedia They know they're taking to the right person because of all the other details, too. They are deliberately making it difficult. If I wanted to buy more from you there would be no problem.

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • threestain threestain (@threestain) reported from Tooting Bec, England

    @virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps

  • JaneLHirst Jane Hirst (@JaneLHirst) reported from Barnet, England

    To say I'm #frustrated with @virginmedia is an understatement. No TV, no service and no sign of it being fixed. More than 4 months and added expense for dodgy decisions. Grrrrr

  • BillieIng Billie Ing (@BillieIng) reported from Lambeth, England

    @virginmedia It won’t let me. That’s the issue

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for

  • semcglone Stuart McGlone (@semcglone) reported from London, England

    @virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh

  • Aiel_warrior Amir Sharabi (@Aiel_warrior) reported from Barnet, England

    @virginmedia why is it so difficult to speak to someone and then when you do it’s an impossible mission to get anything sorted - worst customer service I’ve seen in a while.

  • EranE1980 Eran Edry (@EranE1980) reported from Camden Town, England

    Hi @virginmedia . Since 5pm I've probably had a total of 3min of working internet in the flat - where I work. Full time. I'm aware there's an ongoing problem in the area (N19 5HY) but the fact is I have lost hours of work over this and I'm not happy. Awaiting your reply. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SamJermy Sam Victor Jermy 🇺🇦 🇹🇼 (@SamJermy) reported

    Moved into new flat this week & ordered @virginmedia QuickStart for broadband & TV, nothing works, phoned up several times to resolve but keep getting put through to India & they won't send technician til 9 days later. Might as well find a company that can provide a service. 🙄

  • CK61938 CK61938™ (@CK61938) reported

    @virginmedia How do you go from disconnecting someone with a flick of a switch but then it has to take 3 days to reconnect them? All because there is no other way of speaking to the back-office team other than filling out a form! Shoddy customer service!

  • DaveLunn68 Dave Lunn (@DaveLunn68) reported

    @virginmedia Brilliant! 46 minutes on the phone to you this morning, waiting to get through, connect and then you cut me off. So poor service.

  • Nacnan1873 Nacnan (@Nacnan1873) reported

    @virginmedia Down again 😡

  • MMAandME Jon (MMAandMe) (@MMAandME) reported

    @virginmedia It days there is an intermittent signal issue in my area.

  • Michelle_Veasey Michelle Veasey (@Michelle_Veasey) reported

    @virginmedia I’ve spent 5 hours on calls to you this week and 4 days trying to get my new business service installed, you can’t get an engineer to me for another week yet I cannot cancel. How is this a thing?

  • HJMKent Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported

    @virginmedia Look, I've explained this 5 (five) times already, including twice on the Twitter link - twice to customer services who were useless & didn't understand & once in detail to your compaints (Resolution) team who basically said get in touch with customer serices! So no - its CEO now

  • Yusuf19071984 Yusuf (@Yusuf19071984) reported

    @virginmedia This is not something that can be settled by simply apologizing. we should fix the mistake you made as soon as possible and solve this problem. but instead, you add 1 more month by apologizing.

  • emmasnalbans Emma (@emmasnalbans) reported

    @virginmedia last night my mum notified you of my dads passing. Nothing else changed. DD still taken without problem from same account. Why did you cut her TV off and why can’t it be restored?

  • alyshaa_xo1 𝐚𝐥𝐲𝐬𝐡𝐚🦋🪩 (@alyshaa_xo1) reported

    @virginmedia Yes it says it’s working fine but I’ve just phoned and they said the website hasn’t been updated and the outage will last until around 3pm, I work from home and need some confirmation that the broadband is down.