Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 01/28/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Harringay, Islington, City of Westminster, Ealing, City of London, Southall, Fulham, Southwark, Paddington, Hounslow, Barnet, Hampstead, Greater London and Wandsworth.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHarringay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • stillphone Phil Stone (@stillphone) reported from Kensington, England

    If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!

  • stevenmeagher Steven Meagher (@stevenmeagher) reported from Islington, England

    Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced

  • danjpadgett Dan Padgett (@danjpadgett) reported from City of London, England

    @virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Is there a problem with Virgin media, internet is not working!

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from London Colney, England

    @virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services

  • Wendy_Wo_Wo Wendy Rochester (@Wendy_Wo_Wo) reported from Southall, England

    Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡

  • nathanmladin Nathan Mladin (@nathanmladin) reported from London Colney, England

    .@virginmedia: Nathan, ‘you deserve so much more’ (i.e. a glitzier phone, a bigger mobile plan etc). Me: ‘No, I don’t and I don’t care for your meritocratic marketing crap.’

  • PBouhlel Pooja Davé (@PBouhlel) reported from Harrow Weald, England

    @virginmedia @virginmedia @virginmedia words cannot describe my frustration at your despicable customer service. I have been a loyal customer for 6+ years The way I was treated was outrageous, close to losing a customer, please contact me ASAP

  • DJSemo DJ SEMO 🍦 (@DJSemo) reported from Hillingdon, England

    Second time my @virginmedia has gone down right as #GamesOfThrones comes on! 😤

  • shplendid Alistair (@shplendid) reported from Merton, England

    @virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.

  • ecoSuperMan Clark Kent (@ecoSuperMan) reported from Tottenham, England

    Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!

  • shplendid Alistair (@shplendid) reported from Merton, England

    I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...

  • stillphone Phil Stone (@stillphone) reported from Hillingdon, England

    @virginmedia Not now as gave up trying to connect after 90 minutes. It’s just utter rubbish. Would never move to you guys...

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work

  • uchiazoro adouble (@uchiazoro) reported from Brentford, England

    Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage

  • Joefry81 Joe Fry (@Joefry81) reported from Watford, England

    @virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from London Colney, England

    @virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."

  • ClaireBoyles 𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com (@ClaireBoyles) reported from St Albans, England

    @virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • clement_palle clementp (@clement_palle) reported

    @virginmedia All these days you said Area issue and Now you want to send an Engineer to my flat on Tuesday ! Is this logical ?

  • rushlufc r u s h l u f c (@rushlufc) reported

    @virginmedia putting prices up by 15% . RIP off especially when I have not had a pay increase. Extra £21 per month for average service. Virgin will lose my custom.

  • computer_cat_97 Sinéad (@computer_cat_97) reported

    @virginmedia So far I am owed at least £118.64 which will only go up. They didn’t advise me on why I can’t cancel, they just didn’t respond when I moved the subject to that area

  • BbassoonClifton Clifton bbassoon (@BbassoonClifton) reported

    @virginmedia Well, thanks for your help with this. The issue is fixed, but I still can't get online and you can't send anyone out until Friday, 8 days after it went down. Another disappointed customer.

  • MaasJonathan (((Jonathan Maas))) (@MaasJonathan) reported

    @chrisdaleoxford I think my Virgin Media Hub 3 likes a regular reboot as it seems to get quite bloated quite quickly. That seems to result in poor speeds for me, irrespective of the broader broadband abroad in my broad area

  • clement_palle clementp (@clement_palle) reported

    @virginmedia @LutzSchueler - can you take complaint against your Ahmed Waseem from retention team who was illogical , rude and disconnected the call when I asked for reference # and why he is sending a technician home or else I should pay £25 if Im not around.

  • chupchupchee Kathleen Manzo🍀🍀 (@chupchupchee) reported

    @Kermanjasavala @virginmedia Talk to @DarcyDrollinger they helped me when support services wouldn’t help me🥺..

  • juniperdt Magpie7 (@juniperdt) reported

    Don't buy from @O2 or @virginmedia they missold their volt service, never sent the sim card, have fraudulently taken money from my bank account & now send me letters threatening me with a collection agency. I've been in store & on the phone for weeks, lied to & not helped. 🧵

  • AquaBab39118318 Aqua Baby (@AquaBab39118318) reported

    @virginmedia Any update on service issue with broadband in London, SE6? It has been intermittent service for days and no service all day today?

  • rmg19289 Robert Green (@rmg19289) reported

    @virginmedia hi, father in law has lost access to Blueyonder email account, and can't reset the password online. Can anyone help please?