Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 11/28/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hampstead, City of Westminster, Hammersmith, Southwark, Muswell Hill, Southall, Camden Town, Barnet, Harringay, City of London, Watford, Wandsworth, Feltham and St Albans.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomCity of Westminster Total Blackout
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • pantsant ANT (@pantsant) reported from Camden Town, England

    Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia

  • fonemechanics fone mechanics (@fonemechanics) reported from City of London, England

    Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.

  • lesauvage POUTMEDIA.Lesauvage (@lesauvage) reported from Islington, England

    @virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)

  • MarcoFitnessLDN Marius Marco Fitness London (@MarcoFitnessLDN) reported from London Colney, England

    @virginmedia **** SAKE U GUYS I SHOULD NOT DEAL WITH THIS AHIT IN FIRST PLACE ! WHY D **** I CANT GET ACCOUNT ONLINE AND WHY default block MY FKING CONTENT !!!

  • _Rafi93 Rafi (@_Rafi93) reported from Harrow Weald, England

    @virginmedia Thanks - I’ve run through it but it seems like an actual signal issue rather than a local config issue. I’ve also checked the coax cable on my end and it’s in securely (tried re-seating it as well).

  • omlazo OM. (@omlazo) reported from Islington, England

    @virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!

  • vim102 Vimal Kataria (@vim102) reported from Brentford, England

    @sumitpatel84 @virginmedia Contact customer support or @Nickladwa

  • _adeyabdullahi Adey (@_adeyabdullahi) reported from Camden Town, England

    @virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also

  • vim102 Vimal Kataria (@vim102) reported from Barnet, England

    @virginmedia I got no issue it's @akash_i_kotecha you get in touch with...and fast!

  • Drew_Kerr Drew (@Drew_Kerr) reported from Lambeth, England

    Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.

  • Shakeel655 Shakeel (@Shakeel655) reported from Slough, England

    @virginmedia The connection isn't working properly,I have to restart hub 3 or 4 time of the day,so no anymore call to virgin support for internet because they say same just restart hub,waiting for finish my contract and move to other network

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.

  • johngreenn John Green (@johngreenn) reported from Lambeth, England

    @Andrewcowderoy @virginmedia Down in #brixton too ;(

  • sumnjam Medan (@sumnjam) reported from Tottenham, England

    @virginmedia You have send me new one couple weeks ago and that one is not working

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing

  • charlie_miller Charlie Miller (@charlie_miller) reported from Lambeth, England

    @virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.

  • Drew_Kerr Drew (@Drew_Kerr) reported from Lambeth, England

    @virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm

  • willjennings80 will jennings (@willjennings80) reported from Lambeth, England

    @virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VasylSlobodyan Vasyl Slobodyan (@VasylSlobodyan) reported

    @virginmedia I did so, what about the terrible customer support that has promised me credits 4 or 5 times but when I asked about those - they are not in the system? How can u have such a disjointed company i don't understand...

  • VasylSlobodyan Vasyl Slobodyan (@VasylSlobodyan) reported

    @virginmedia Not seen a response. Is it common for virgin media support to drop calls during transfer and not to redial? I have no idea what to do now. support is useless in sorting out my problem... what is the correct escalation process?

  • IWebActionable Rythmic (@IWebActionable) reported

    @virginmedia I was trying to cancel. Am still trying. Currently on hold, again. Would have stayed, but every time I need to ring you, it wastes so many hours of my time.

  • WilleyTakeMeOut David Willey (@WilleyTakeMeOut) reported

    @virginmedia it’s now May and this problem has still not been resolved and is a serious health and safety issue. Can someone please fix this hole outside my house.

  • TallmanFM Simon Avann (@TallmanFM) reported

    @virginmedia what’s the point of having an online help chat that doesn’t work! No wonder it takes so long to get through on the phone! Abysmal service, everything requires a phone call yet no one can get through. Only want to reduce my package, should take 2 minutes online…….

  • SatonmyButt Zec Richardson (@SatonmyButt) reported

    @virginmedia Sorted. Yea offered a great deal but why did it have to go to me cancelling, having new service fitted? I have cancelled still as I am appalled at the lack of help for customers when asked

  • TimMcElligott4 Tim McElligott (@TimMcElligott4) reported

    @virginmedia Making sure you never again keep sending me illegitimate bills and you never again refer me to a debt agency in respect of money I do not owe you...now that would be a start!

  • TheJDFella JD (@TheJDFella) reported

    Virgin Media Mobile wait time 30 minutes in Ireland. Terrible service #virginmedia @VirginMediaIE

  • Julia10371 julia Richman (@Julia10371) reported

    @virginmedia I am going to. I am about to ring again and cancel my contract. As they still have not rung me as promised yesterday and was fobbed off again

  • anna_macbride Anna MacBride (she/her) (@anna_macbride) reported

    @virginmedia we've had absolutely awful treatment. I have tried to raise a complaint several times but each time been hung up on, passed onto someone else or told because I don't have an account I can't. 1/2