Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 12/23/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, City of Westminster, City of London, Hounslow, Hayes, Southall, Paddington, Watford, Wembley, Islington, Brentford, Harringay and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomSouthwark Internet
United KingdomCity of Westminster Wi-fi
United KingdomSouthwark Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • mands4walkies Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Richmond, England

    @virginmedia how bad is your service Thursday Friday before Christmas no service * can you call ❌ NO * customer service - enjoying Christmas with Sky ❌ do they care ❌ No TW11 has no @virginmedia service #howbadisthat #whocares #badservice @richardbranson

  • __W1LK0_ WILKO (@__W1LK0_) reported from Merton, England

    @virginmedia when will the internet be fixed in sw19, absolute joke to be down for more than 2 days at the rate we pay.

  • annwyllie annwyllie (@annwyllie) reported from Richmond, England

    @JulieCMc @virginmedia Pass the CEO information over please. Quick enough to put prices up but do nothing to rectify loss of complete service

  • ali_bateman Ali Bateman (@ali_bateman) reported from Richmond, England

    @virginmedia Everyone gets that. But changing the estimate 5 minutes before twice is poor. And give a realistic estimate in the first place so we can make alternative arrangements.

  • jujuthebowler Julian (@jujuthebowler) reported from Merton, England

    @virginmedia new customer #QuickStart ha ha. Three days in and no band or tv #badservice #customer #unhappy

  • swlondonbloke John Colbert ✊ #SocialismWorks (@swlondonbloke) reported from Merton, England

    🚨Wimbledon Virgin Media Outage🚨 Just had an update from one of our Virgin Media members, a footings digging machine next to the building that houses the local servers, hit the main fibre cable wrapping it around the drill. They estimate Monday before it’s fixed #virginmediadown

  • joylawn Prof Joy Lawn (@joylawn) reported from Kingston upon Thames, England

    @TomMockridgeVM Virgin media CEO No service broadband or phone or TV for days. Now missed several of your own deadlines set by @virginmedia for repair. Will also have to repair #virginmedia reputation.... refunds will help

  • sarahlbrowne Sarah Louise Browne (@sarahlbrowne) reported from Merton, England

    @lissielou13 @virginmedia I know!!! Horrible company

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

  • myatt1965 Jonathan Blackmore (@myatt1965) reported from Merton, England

    @virginmedia at restraint in SW19 normal full on a Friday night halve empty why no virgin broadband so no card payments! Lots of businesses loosing a lot on money due to your outage and time taken to repair! @SkyNewsBreak @BBCBreaking @Ofcom

  • joylawn Prof Joy Lawn (@joylawn) reported from Kingston upon Thames, England

    @virginmedia Good to hear. But days of no service and extra spent on mobile data to hotspot and still not able to do work... will be key to reduce bill for those affected pls.

  • RichardShead Richard Shead (@RichardShead) reported from Richmond, England

    @flying_cafe @TW11Harbour @virginmedia To add that’s on their website that they have updated regularly with timescales. Admittedly without the reasons for the outage.

  • RachaelGreenyer Rachael (@RachaelGreenyer) reported from Kingston upon Thames, England

    Day three of no WiFi or TV. Bit of a joke now @virginmedia #virginmediadown #VirginMediaoutage Do us a favour and give us a real fix estimate 😤

  • artteachjess Jessica Austin Esq. MA MCCT (@artteachjess) reported from London, England

    @virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!

  • sarahlbrowne Sarah Louise Browne (@sarahlbrowne) reported from Merton, England

    @virginmedia And what about all the other orii problems over the last 2 years!!! Crap

  • Chilly_in_the John Steele (@Chilly_in_the) reported from Merton, England

    @virginmedia So still not working. Can’t get through to speak to anyone. On hold for ages then cut off. Very poor. Next to no information from yourselves. You provide the minimum customer service & charge the maximum you can get away with. Sort yourselves out. @richardbranson

  • myatt1965 Jonathan Blackmore (@myatt1965) reported from Merton, England

    @virginmedia Please stop sending me this template message! It is of no value to me as a customer!

  • Jon_Vanstone Jon Vanstone (@Jon_Vanstone) reported from Richmond, England

    @virginmedia The issue is they are not working throughout the night which is why it is being picked up at 9am tomorrow which is another fictitious fix time #virginmediadown

  • TomalinHQ Keith Tomalin (@TomalinHQ) reported from Barnet, England

    @virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...

  • graciegirlracer Grace Mitchell (@graciegirlracer) reported from Richmond, England

    @virginmedia @zakisaunt Signed up for updates...nothing. No compensation for the mast outage last month despite registering and shallow as it may sound, no internet and tv is a problem for people living alone. Always bad service this is a new low...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CallumXGames CALLUM❌ (@CallumXGames) reported

    @virginmedia ... Any chance you can fix the issue where streaming and ONLY streaming is broken right now in the south west UK? Literally everything else works... except streaming video to Twitch, which happens to be my JOB! Thanks in advance ... Mr X

  • tinyhaz Gary Harrison (@tinyhaz) reported

    @virginmedia why is your broadband only giving 14mbps in NE31? Absolutely terrible when I’m paying for 200mbps and your app says there are no known issues. Neighbours have called you and been told there is an issue? What’s the crack?

  • Juggzy Juggzy Malone (@Juggzy) reported

    @virginmedia How do I webchat with you if I have no Internet? Instead of a chat, how about sending an engineer to fix the connection that you broke?

  • louise_ton22 Louise Rodgers (@louise_ton22) reported

    @virginmedia any issues with virgin media in the pa16 area?

  • sgefc21 Sam 💙 (@sgefc21) reported

    No broadband all evening great service again from @virginmedia 👍🏻

  • Juggzy Juggzy Malone (@Juggzy) reported

    @virginmedia Nobody should be sacked for this, but customers should walk away from Virgin until they empower their reps to fix things like this; until they put human beings at the end of technical support and until they prioritise customer satisfaction over customer spend. Please RT

  • MaineCoonYates Yates (@MaineCoonYates) reported

    @kiandymundi @virginmedia I really wish people on virgin had my experience cause I'm one of the few lucky sods to never have an issue with them. Their 1gig broadband is expensive as hell though.

  • bri__m Brian (@bri__m) reported

    @virginmedia I have no Internet. Tried calling and you just send a text telling me to restart then hang up. What the hell!

  • JoshLovesAnimeX Josh (@JoshLovesAnimeX) reported

    @virginmedia So these lag issues everyday are most likely a side affect of the congestion issue in this area at the moment. Have you monitored the network at 4 to 5pm and before to see the amount of traffic flooding in at those times? If so could you let me know.

  • barringtonford0 Lisa Barrington-Ford (@barringtonford0) reported

    @virginmedia your customer service is the worst I have ever come across !!! Cut a child’s phone off who needs it and then can’t fix the problem. Yet you enforce payment for the service that you aren’t providing . Scam artists. No wonder @richardbranson sits on a luxury yacht !!!