1. Home
  2. Companies
  3. Virgin Media
  4. Harrow, England
Virgin Media

Virgin Media service status in Harrow, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Slough, Southwark, City of Westminster, Wandsworth, City of London, Wembley, Camden Town, Enfield Town, Kingston upon Thames, Westminster Abbey, Brent, Islington, and Paddington.

CityProblem TypeReport Time
London Total Blackout 5 hours ago
Hammersmith Internet 5 hours ago
London Internet 6 hours ago
London Internet 8 hours ago
Hammersmith Internet 8 hours ago
London Internet 9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • AdiStaempfli
    Adi Staempfli (@AdiStaempfli) reported from London, England

    @virginmedia Rather loose a long-standing customer then?

  • FoodwiseWomen
    Foodwise Woman (@FoodwiseWomen) reported from Kensington, England

    I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

  • tinalee5806
    Tina Lee (@tinalee5806) reported from Hounslow, England

    @CliveR39 @virginmedia What caused this horrid thing to happen

  • Marshall5Sharon
    shoegal (@Marshall5Sharon) reported from Kensington, England

    @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

  • TotallyFD
    Adam (@TotallyFD) reported from Kings Langley, England

    @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

  • Marshall5Sharon
    shoegal (@Marshall5Sharon) reported from Kensington, England

    No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬

  • sevki
    Sevki 💉 💉🎉 (@sevki) reported from Camden Town, England

    @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

  • PhilPhenom
    Phil (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia are you aware that your network is down again? #virginmedia

  • PhilPhenom
    Phil (@PhilPhenom) reported from Kingston upon Thames, England

    Anybody elses #virginmedia TV down?

  • thomasdmatthews
    Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

  • BaldockPatricia
    Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are

  • phillipsc
    Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • VanyRichardson
    Vanessa Di Renzo (@VanyRichardson) reported from Brentford, England

    Has anyone else got problems with @virginmedia ? Many channels are blank

  • AdiStaempfli
    Adi Staempfli (@AdiStaempfli) reported from London, England

    After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

  • ClarisaRakosArt
    Clarisa Rakos Art (@ClarisaRakosArt) reported from Richmond, England

    @virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!

  • sevki
    Sevki 💉 💉🎉 (@sevki) reported from City of London, England

    .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

  • giudicialex
    Alessandro Giudici (@giudicialex) reported from Hillingdon, England

    @virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?

  • vince01181
    vince0118 (@vince01181) reported from Ealing, England

    @virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!

  • Smudg13_
    Dom (@Smudg13_) reported from Merton, England

    @virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.

  • marie_haggerx
    𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    I understand you are having tv issues right now @virginmedia however I’ve also got no internet, is this a known issue? I can’t get through on your phone and cannot run any tests through your website either 😩

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • doiinitagain
    Soohie92747495 (@doiinitagain) reported

    @virginmedia It’s now 8pm, no one’s turned up. Sorry it’s utterly unacceptable that you’ve damaged my property done nothing to fix it?!

  • Sy081286
    Sy (@Sy081286) reported

    @virginmedia There is no link for mobile support it only talks about repairs

  • gayleonthefence
    Gayleonthefence (@gayleonthefence) reported

    This is going to be a proper dry bumming At least @virginmedia is a load of **** and I am not able to actually watch it

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

  • Justice4LeeCamp
    Surrounded by idiots! (@Justice4LeeCamp) reported

    @rachsclarke @SkyHelpTeam It’s an issue virgins end not sky tbf to them same as usual bunch of jokers are @virginmedia working for sky customers.

  • Payner83
    Mrs B (@Payner83) reported

    Why is the red button not working on @SkyFootball on @virginmedia ?

  • goneinsixtysecs
    Simon (@goneinsixtysecs) reported

    @virginmedia why is the red button feature on sky sports not working

  • Niks8_
    Niks Fearon (@Niks8_) reported

    @virginmedia And how long will that be realistically!! It better had get sorted ASAP! Not paying for a service I ain’t receiving

  • llttfa21
    James 🇪🇺🇬🇧#RejoinEU #FBPE #FBPA #NHSheroes (@llttfa21) reported

    @virginmedia @mark_apsey “As quickly as possible” is not ******* good enough, you do know that you’ve made us miss most of the first half. When are you going to provide a ‘service’ ?

  • nicscraig
    craig (@nicscraig) reported

    @virginmedia Just a constant battle to get any sort of reasonable service from you anymore