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Virgin Media outages and service status in Harrow, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Harrow, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 7, 6:40 PM GMT+1.
  • 88% Internet (88%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Watford, Wembley, City of London, Barnet, Hammersmith, Slough, Southwark, Wandsworth, Camden Town, Enfield Town, Kingston upon Thames, Westminster Abbey, and Brent.

CityProblem TypeReport Time
London Internet 11 minutes ago
London Internet 20 minutes ago
London Internet 2 hours ago
City of Westminster Internet 2 hours ago
London Internet 3 hours ago
London Wi-fi 3 hours ago

Nearby cities with recent reports

Slough

11 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • zkhussain
    Zahida (@zkhussain) reported from City of London, England

    @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

  • sofiahayat
    Sofia Hayat (@sofiahayat) reported from Wandsworth, England

    31 mins on the phone to virgin media...noone has solved the issue.. I just want to leave the service now..paying £98 pcm for no service.. I just paid fir June and I have no broadband for 3 days. @virginmedia #virginmedia

  • Tuffcub
    Tuffcub (@Tuffcub) reported from Lambeth, England

    Had many years of perfect service from @virginmedia broadband but its now dropping off about once a week. Very annoying.

  • lucyfrancis_tri
    lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @LPNevin @virginmedia I have the same problem, lost access to my email account

  • Deano1969
    Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia please sort your systems and processes out. I was due a call yesterday to discuss a complaint. Only to not receive it and for you to replicate the same error. #virginmediadown

  • docklobster
    Nick (@docklobster) reported from Hillingdon, England

    @virginmedia I was unable to use the same website on tablet or laptop - the website owner said the issue was due to slow internet speed and @TalkTalk had advised that you were digging up the cable in the area with the potential for disruption and I wondered if this work had overrun

  • HargraveInc
    James Hargrave (@HargraveInc) reported from Merton, England

    @virginmedia Yes. The router has been going down completely. I checked that link and it said "intermittent issues"

  • YingHuiThe
    YingHuiThe (@YingHuiThe) reported from Paddington, England

    @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

  • joshuamasters_
    Joshua Masters🎥 (@joshuamasters_) reported from Lambeth, England

    @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

  • MarkAlexKeller
    Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • JeffSalmon
    Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    cont/- Every 2/3 hours you say that it is going to be fixed within three or four hours. It has not. We could not give a **** about £8 compensation per day. You are costing us thousands of pounds in lost revenue for those of us working from home. More @virginhelp @virginmedia

  • JeffSalmon
    Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

  • docklobster
    Nick (@docklobster) reported from Hillingdon, England

    Is my PC unusably slow because #Windows11 has screwed it or because @virginmedia are still messing with the local fibre network or maybe both? Either way I'm having a #technightmare #techfail

  • JeffSalmon
    Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

  • JeffSalmon
    Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.

  • BowTieMendoza
    VM (@BowTieMendoza) reported from Camberwell, England

    @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

  • DuarteMendonca
    Duarte Mendonça (@DuarteMendonca) reported from Hammersmith, England

    @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

  • sofiahayat
    Sofia Hayat (@sofiahayat) reported from Wandsworth, England

    Just got ready to workout isung my EMS suit as I can't stand on my feet fir excersize after my operation. BOOM!! suit doesn't work because I have no I telnet fir over a week!!! @virginmedia and they are charging me to leave them

  • lucyfrancis_tri
    lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

  • sofiahayat
    Sofia Hayat (@sofiahayat) reported from Wandsworth, England

    @virginmedia BT allow you to stop your contract immediately if they do not provide the service paid for. Your customer service is atrocious. My business has suffered, I paying to use my mobile Internet instead of my broadband and I cannot finish my masters assignment as I have no internet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisGibbs9973
    Chris Gibbs (@ChrisGibbs9973) reported

    @Virgin @virginmedia down again 6th time in a week. You report it yet outage map says " everything fine " even though 100s of reports . Worst service ever. Always spoiling enjoyment of viewing

  • KirstyAHL
    Kirsty Gamblin (@KirstyAHL) reported

    Absolutely disgusted with the lack of urgent service from @Virginmedia after my mum is left with no landline and hence no Telecare Alarm system due to a powercut yesterday (17th Aug). Earliest engineer visit is for 24th Aug! She is 89 and lives alone!! Please get this sorted VM

  • gffcontwitch
    OFFICIAL GFFCONTWITCH 🇬🇧 Farming Plays G.S.P (@gffcontwitch) reported

    Horrible smell of cow **** coming from somewhere, but hey ho, at least I have internet #VirginMedia

  • Alison_Edits
    Alison Hennessey (@Alison_Edits) reported

    @virginmedia We have contacted you numerous times on those numbers, all we get is a recorded message saying ‘it’s a complex issue’, that your engineers are working on it and you’ll update us & that’s it. We get no updates, no broadband & no apology for the fact we have no working broadband.

  • Stu_williams_
    Stuart Williams (@Stu_williams_) reported

    @virginmedia can you explain why the online offer (£85pm) is only available to new customers and is an eye watering £260pm for existing (loyal) customers.. yet when I say ok I’ll cancel and come back as a ‘new’ customer you give me a ‘special deal’ 🙄

  • RWBJ1997
    Jonesy (@RWBJ1997) reported

    @virginmedia been with you lot for 14 years. Boss customer service, soon as you shift it to India it’s turned to ****** pot, & so has my Wi-Fi, I pay more than I ever have and have the worst connection. Bollocks

  • KirstyAHL
    Kirsty Gamblin (@KirstyAHL) reported

    @michaelgove I'm hoping you can help with a Virgin Media issue. We had a power cut in the Mytchett area yesterday and my mum has since lost her landline. Virgin can't get out til Wed 24th but she needs the line for her Telecare alarm system. I will message you with more info

  • becstalumps
    Becs (@becstalumps) reported

    @virginmedia None reported. Already checked a number of times. Tried 6 times calling VM to discuss earlier and got cut off each time whilst on hold. Link your system texts to help doesn't work. I give up

  • Jayde_Lisa
    Put a little love on Jayde 🧣 (@Jayde_Lisa) reported

    @stillwemadeit @virginmedia I second this but just with really bad signal and it always drops out

  • findtheclou
    CLOU (@findtheclou) reported

    Hi @virginmedia, my WiFi box has been solid green for the last 30 minutes. I have checked it’s set up correctly, and no issues have been reported in the area. Please can you help?