Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 02/24/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Uxbridge, Southall, Hammersmith, Wembley, Southwark, Enfield Town, Merton, City of Westminster, Paddington, City of London, Islington, Harringay, Hounslow and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomUxbridge Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Hounslow, England

    @virginmedia I'd rate as top 5 worst #CustomerService #CustomerExperience ever. I wish I never left Sky.

  • alfredbulbasaur Nick (@alfredbulbasaur) reported from Kingston upon Thames, England

    @virginmedia they said "I wish I could help however, being from Technical message team we do not have the access to check bills or package change"

  • danwot DanWot (@danwot) reported from Spelthorne District, England

    @virginmedia My new price would be cheaper. All brilliant. I then rec'd an email to say thanks for the changes to the package and I've had things removed. I asked on 3 occasions that was anything changing, agent said 100% no! Totally lied too. Very poor. Please explain how this is acceptable

  • danwot DanWot (@danwot) reported from Spelthorne District, England

    @virginmedia So basically your as pointless and useless as the agent I spoke to yesterday. You've listened to my complaint and not moved it on or helped. You've asked me to contact them AGAIN. why did u bother asking me for all the info. Total pointless exercise. Very disappointing.

  • NikHunt_ Nik Hunt (@NikHunt_) reported from Paddington, England

    @virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)

  • jordandodds28 Jordan Dodds (@jordandodds28) reported from Lambeth, England

    @virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.

  • danwot DanWot (@danwot) reported from Spelthorne District, England

    @virginmedia No COM number. Email from resolution team saying sorry got a complaint. The guy I spoke to yesterday chasing up the complaint was dreadful. Put me on hold for 30mins of a 45min call. Ended up by saying the person handling this will call me. Clearly wanted to get rid of me.

  • umar1s Umar Shareef (@umar1s) reported from Southall, England

    @virginmedia I've tried rebooting as well. The problem persists.

  • umar1s Umar Shareef (@umar1s) reported from Southall, England

    @virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!(2/2)

  • Richardjmoses Richard Moses (@Richardjmoses) reported from Brookmans Park, England

    @virginmedia I raised the complaint via the online portal as instructed. There are also notes on my account about this. It’s about the intermittent service since June....

  • jordandodds28 Jordan Dodds (@jordandodds28) reported from Lambeth, England

    @virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.

  • umar1s Umar Shareef (@umar1s) reported from Southall, England

    @virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!

  • timur_erhan Erhan Timur (@timur_erhan) reported from Islington, England

    If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.

  • danwot DanWot (@danwot) reported from Spelthorne District, England

    @virginmedia I used your on line option of raising a complaint as the previous call took 30mins. Could handle another long call. Nothing has happened so chased it up yesterday. 45min call and nothing resolved. Agent just said someone will call me today. So far no call.

  • The_Photographr Imran ® (@The_Photographr) reported from Southall, England

    @britpakgirl @virginmedia I had issues with them earlier this year when working from home. Two days without access. Had to resort to sitting in a coffee shop to try and get work done.

  • alfredbulbasaur Nick (@alfredbulbasaur) reported from Kingston upon Thames, England

    @virginmedia I'll call later about my issue but figured I'd let someone know about the messaging issue, just in case no-one else has

  • ricky_heavens Ricky Heavens (@ricky_heavens) reported from Ealing, England

    @virginmedia Still not working. Over 24 hours now and still no tv or WiFi

  • buttertam80 TamTamm♥ (@buttertam80) reported from Ealing, England

    @virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening

  • ZZK963 zzkhan (@ZZK963) reported from Hounslow, England

    @virginmedia Still no@broadband service after following troubleshoot steps. Please get your sh*t together.

  • ZZK963 zzkhan (@ZZK963) reported from Hounslow, England

    @virginmedia No internet since 1pm today, I’ve got a business broadband account, appalling customer services ... they haven’t a clue what’s going on. Online Service status page showing “All green” ... Liars!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsGivens87 Storybook Entertainment (@MrsGivens87) reported

    @virginmedia Hmm 🤔 are you sure because yesterday I received a missed call from the number I tried to call to cancel on ? So I'm sure they can call me back.

  • angieiluk angie iluk (@angieiluk) reported

    @virginmedia can you please explain why I have been told I will not get compensation for having no service whatsoever for 17 days, despite being promised 14 days @ £8 per day?!

  • c_r_shaw Christopher Shaw (@c_r_shaw) reported

    @virginmedia The online link has a response form. Had a text at 2am saying the fault was ‘resolved’. It isn’t. 3rd Day, Central London. £60 a month broadband. It’s not very good service is it?

  • franko180 Franny Donnelly (@franko180) reported

    @virginmedia What date was the complaint raised?

  • fibifeebs FEEBS (@fibifeebs) reported

    @virginmedia woke up to no internet this morning... I'm glad my WFH shift starts at 11 and not right now. Imagine giving people a stable internet connection? Virgin media could never!

  • Agentmutley Catherine Hibbert (@Agentmutley) reported

    They say breaking up is hard to do... well leaving @virginmedia is nigh on impossible! Been trying to cancel my account for weeks now! 😩 #breakup

  • paulsfourthleg **** (@paulsfourthleg) reported

    @virginmedia After having persistent problems with Internet connection, someone came to my home to sort out the problem. Was told I would not have another problem with it again. Problems back with a vengeance. It's relied upon for working from home. Money being lost!

  • DickyTheFirst **** (@DickyTheFirst) reported

    @virginmedia How do you know what’s in it if you can’t access it? How do you know it goes against GDPR? I think I’ll leave it right where it is, thanks. If you want to help, feed this awful experience up the management chain to whoever is in charge of service to rectify this.

  • CMGBrett Brett ➐ (@CMGBrett) reported

    @Beardy1234 @virginmedia Now you're gonna get shafted even more lol, we canceled our contract and it's been having issues ever since

  • PaulJoh30516408 Paul Johnston (@PaulJoh30516408) reported

    @DJ_Jamesie @virginmedia I’ve had the same experience for the last 3 days, terrible customer service, think I will go back to sky