Virgin Media Outage Report in Harrow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA1 and HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Harringay, Hammersmith, Barnet, London, Southwark, City of Westminster, Camden Town, Slough, City of London, Islington, Watford, Southall, Twickenham, Enfield Town and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Total Blackout | |
| Camden Town |
Internet | |
| Harringay |
Internet | |
| Hammersmith |
Wi-fi | |
| Barnet |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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DianaS
(@DianaAlexS) reported
from
London, England
@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
@virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!
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Marta
(@itsmartamoya) reported
from
Merton, England
@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Will Jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Ivan L Petrov 伊凡🇺🇦
(@Ivan_Petrov) reported
from
Lambeth, England
@virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia So maybe I have also a problem with my phone line! ******* now
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Saleem
(@SaleemSR63) reported
@virginmedia disgraceful, first put up prices £5.75 mid contract, waiting over 35 minutes for a call handler at the leave team, has a pleasant chat then he goes offline to check and never returns. 60 minutes for nothing. @virginhelp you're losing me and many others.
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Andrew Harrison
(@Andrizu05) reported
@virginmedia just been on hold trying to get through to the cancellations department, eventually got through and call was terminated. How can I cancel my services due to the ridiculous price rise. Your phone lines are a disgrace
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david
(@theking1534) reported
@virginmedia im not get any mobile signal on my phone I have check the network coverage in my area ne34 0te every think seem Ok but it not please help asap
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Sue Jackson
(@larracroft) reported
@virginmedia I made a complaint to your colleague but nothing has been done. Why are customers expected to wait nearly an hour to get through to customer services especially as customer services weren’t available for the whole of Saturday!!
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Allstarii
(@Allstarii1) reported
@virginmedia I feel if I don't get through to anyone I will have no choice but to cancel my direct debit.
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𝗣S.
(@philscully) reported
from
Cardiff, Wales
@virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered
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Iain
(@FGLBFAKF) reported
@virginmedia And now I have been told 'if' a reconnection request has been submitted it can take up to 48 hours and oh well, if you don't like it here's the complaint link... 2/2
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VijayDookeeram
(@vj_d1) reported
@virginmedia There doesn't seem to be an outage in my area as the only indicator towards service disruption is the slow speeds causing the pauses to the stream that I mentioned here or on another comment which for some reason twitter isn't displaying just now. Thank you for the link and nmbr.
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Nitin Kailaje
(@br0n_yr_aur) reported
@virginmedia No we haven’t becuase we were never informed about it . This is not the first time I have had to wait such a long time. Yor services have really hit new lows recently. I tried contacting via the whataoaa number and was told there is a 4 hour wait . Just unacceptable
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martin bare
(@martin_bare) reported
@virginmedia so your chief executive’s office told me yesterday that customer wait times to speak to you on the phone are 1 hour 15 mins. How proud does this make you? And why are you ignoring yesterday’s tweet about the untrue email I received from the chief executive’s office?