Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 02/25/2026 03:00

February 25: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Wandsworth, Southwark, Wembley, Hayes, City of Westminster, Egham, Uxbridge, Southall, Enfield Town, Merton, Paddington, City of London and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomWandsworth Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • trustintalk paul taylor (@trustintalk) reported from Paddington, England

    Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).

  • SGuggiariPeel Sam Peel (@SGuggiariPeel) reported from London, England

    @virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script

  • angiepang Angela Peters (@angiepang) reported from Tottenham, England

    @jodymedland @bt_uk Don’t go to @virginmedia. They’re just as bad!

  • peter_boxer Peter Boxer (@peter_boxer) reported from London Colney, England

    A wise man once told me that a bad thing is not a bad thing until you deal with it badly. @virginmedia you did bad, your front line cs compounded it. But your complaints team have impressed me. Bravo to them. #CustomerService

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Harrow Weald, England

    @virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!

  • Jefferz1980 DJ (@Jefferz1980) reported from Egham, England

    @virginmedia Well thanks for your help, well lack of it I can’t believe your company can’t even get a simple delivery right... oh well

  • damawa42 Daniel W (@damawa42) reported from Kensington, England

    @virginmedia Occupant. Yet you know full well the occupant is already a customer. I know, I know, you're going to tell me it's a different department or a third party, but that's pathetic. Please inform them of current customers so they don't get spammed. Morons.

  • ZabiOsmani11 Zabi (@ZabiOsmani11) reported from Hounslow, England

    **** you @virginmedia for ruining my evening

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Kingston upon Thames, England

    @virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!

  • ogerreyn owain gerreyn (@ogerreyn) reported from London, England

    @virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care

  • triniontherun roger d (@triniontherun) reported from Hillingdon, England

    @virginmedia Oh really well my plans to leave Virgin Media will happen. So if they were doing their job I wouldn’t need to be on Twitter. So let it get the attention then. As far as I am concern #virginmedia is incompetent. So pass that on to the complaint team as an inherent Dec risk.

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    I have never had any problems with you @virginmedia before and not happy

  • PaulG_Lon Paul (@PaulG_Lon) reported from Wandsworth, England

    @TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks

  • shevy001 Shevanne Helmer (@shevy001) reported from London Colney, England

    @virginmedia is the worst customer service in UK

  • fatwhit5 chris whittart (@fatwhit5) reported from Hounslow, England

    ******* shit @virginmedia WiFi has gone off AGAIN 😡😡

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Radlett, England

    @virginmedia In my house the signal is very bad all the time. I’m actually at my parents and the signal bad here too.

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia I have a dreadful phone signal, I don’t receive calls sometimes just get a voicemail as phone didn’t even ring and I keep getting cut off. Signal is always on 1 bar at home. Help please.

  • mrharrynorton Harry Norton (@mrharrynorton) reported from Tottenham, England

    Back in London and my 4G is shit again. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia You could at least have an option to call back customers rather than keeping them on hold. Again, this is really poor customer service.

  • KernowPrincess Lynn Gower (@KernowPrincess) reported from Reading, England

    @virginmedia internet appears to be up and down for RG30 2QT

  • hiltonleanne79 Leanne (@hiltonleanne79) reported from Birmingham, England

    Does anybody actually work at @virginmedia Customer Services! Have been on hold for over 20 mins on phone and is the second time I’ve had to call, no response on messaging either! Can anyone from @virginmedia assist before I raise this further with CEO @TomMockridgeVM

  • DrWonkenstein 🏴󠁧󠁢󠁥󠁮󠁧󠁿Angus🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DrWonkenstein) reported from Burwell, England

    @virginmedia Yes I am, connected to the internet but it barely works and when it does is slow, download speed is 3mbps when it’s normally like 60

  • flux_blair Alex Downes (@flux_blair) reported from Liverpool, England

    Just had a call from @virginmedia asking me what I use my network for, how many devices I have on the network. Please mind your own business, answers to these questions can be used by OCGs to target my home and only call me if you really have to. Thanks

  • 4goggas Kerry Turner (@4goggas) reported from Nottinghamshire, England

    @The_Crust @virginmedia I had that pain for several years. Moved house & got a new, shiny hub. I don’t even know what the two different bands are any more. Never see them pop up. For ages VMBB told me that my hub was up to date. Not.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia And this is why I don’t bother calling you for the most part. The service desk where I work are in trouble if customers are on hold for 20 seconds. Virgin are a huge company and can’t afford a call centre where customers don’t have to wait 15 mins (so far) on hold.

  • minkewales minkewales (@minkewales) reported from Newcastle upon Tyne, England

    @Dabooka @skybiggerpic @virginmedia It was my second attempt to be fair. First time they reduced the price rise to £1.50 per month, then I rang back a few days later to cancel. Found a better deal elsewhere but price was the driver for wanting to leave. Lovely @virginmedia agent was able to help!

  • FrTedCrilly Mark Reilly (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia 15mins and counting trying get through to report a fault. Service has patchy at best, customer service dire #time to switch

  • clk_85 claire kenyon (@clk_85) reported from Manchester, England

    @virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends