Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Hammersmith, Southwark, Hampstead, City of Westminster, Muswell Hill, Southall, Camden Town, Barnet, Harringay, City of London, Watford, Wandsworth and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Swami
(@swami102) reported
from
City of London, England
@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
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Hannah Williams
(@flamingnora) reported
from
Lambeth, England
@CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.
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LegoGuard .... Ian
(@thelegoguard) reported
from
Camden Town, England
@virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Hanieh Vidmar
(@haniehvidmar) reported
from
Paddington, England
@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
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Frankie
(@FrankUgboro) reported
from
Tottenham, England
@virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.
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Lloyd Child
(@islingtonlloyd) reported
from
City of London, England
@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia so kind of you support line staff to answer back to customers who are getting poor service, even better when they hang up on the customer
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Marco Limido
(@flyinglimmar) reported
from
Merton, England
@virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Mona Lisa Saperstein
(@xfindingxemox) reported
from
Wandsworth, England
UK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service
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Dreamboat
(@dreamboatsings) reported
from
Tottenham, England
Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.
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Paul Griffiths
(@PaulG_Lon) reported
from
Wandsworth, England
@DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia can you explain why you broadband team always ask for the router units to be reset! Its the rudeness of being told that a support call cannot progress unless you turn it off and on!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sufyaan Ali
(@SufyaanAli12) reported
@virginmedia Yes I've done all those steps. I know how it goes what to do etc. I tried those before I even called you guys and tried on the new hub, can you actually do something that would help?
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Mathew
(@mathewoliver69) reported
@virginmedia No I don't have a fault I have issue with your customer service not matching a price as per your website for new customers. For the same package trying to charge more then £15 more per month extra.A promise of call back from a manager and I have not received one.#Discrimination
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Lynsey
(@lynzhaz) reported
@virginmedia This is the team I have text several times and spent over 8 hours dealing with. I have requested to to make a formal complaint and i was told I’m not allowed and I know this is within my rights
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My Name Is Mud
(@ScatteredSaffa) reported
@virginmedia I’ve tried every single thing you and your support team on 150 have suggested. Nothing works or improves it. Currently have a complaint logged and we have to wait 30 days. So I’ll tweet about how poor it is ever single day until it is resolved.
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Bibi Tyszkiewicz
(@bibit123) reported
@virginmedia Yes! Several times and have been told that I will get a call which never comes! All I want to do is watch programs on demand which is what I pay for!! It’s not too much to ask!!
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clare leah
(@ethansmummy1) reported
@virginmedia I have just spoken to my partner and he checked the box to order it but never got confirmation, now the app is saying the signal is great even though it is not in the part of the house he ordered it for, so it now won’t let him order one!
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Rashmi. Radhakrishna
(@Mrs_RRa) reported
@Murtadahussein1 @virginmedia We had port issues which was delayed by a week, and now my neighbor just two doors apart can get it tomorrow, but it’s too hard for @virginmedia to install in my house
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Conor Brady
(@supergrover324) reported
@Pidge Can i ask you why broadband is so poor in D8? I can only get virginmedia to provide me with any decent speeds and they can pluck a price out of the sky because they have a monopoly! Eir can give me the head spinning speed of 2MB! I`d say it would be better on the Islands?
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🖤 Faye ♠️
(@Faye_Louise_T) reported
@virginmedia Of course it wasn’t .... you don’t appreciate customers at all. And when my contracts up I’m going. We’ve been customers for over 7 years and every year you put the price up to the point it cannot be justified when the all the services are so crap.
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Leigh
(@LeighBergin) reported
@virginmedia @AlcoholicOm Can you send me a DM as I'm trying to contact you and it's taking me hours. You have an old email address so I cant login.