Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 11/29/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Southwark, Hampstead, City of Westminster, Muswell Hill, Southall, Camden Town, Barnet, Harringay, City of London, Watford, Wandsworth, Feltham and St Albans.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • tobe2b Andrew Lawden (@tobe2b) reported from Camden Town, England

    @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

  • jaykayred jackie wilkin (@jaykayred) reported from Merton, England

    Why don’t companies offer deals for long standing customers not just new? Been with @virginmedia for 25+ years, started back when it was Telewest; want to downgrade, deal I am looking at is £37 for new customers, same package for me is £69. Where is customer loyalty rewarded?

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?

  • Steve_Towner Steve Towner (@Steve_Towner) reported from Iver Heath, England

    Just moved house, @virginmedia are the worst to deal with. Waste of space. Gave them plenty of notice. Supposed to connect day after moving. Failed, want another 3 weeks. Refuse to help. What am I supposed to do?

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?

  • booshkla Alex (@booshkla) reported from Camden Town, England

    @virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now

  • ART_67 Alex Taylor (@ART_67) reported from Wandsworth, England

    @virginmedia Hi, please can you provide advance notice when you are making service repairs. We had a video interview and WFH today and it is really inconvenient.

  • chrisgreen Chris Green (@chrisgreen) reported from Hillingdon, England

    It’s now 23 days since I suffered a total loss of all @virginmedia services. Virgin Media has done NOTHING to repair it, provided ZERO proactive updates, LIED repeatedly to me about when it will fix things, I’ve spent 7hrs & 53mins on the phone chasing for information #epicfail

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please

  • RichSuttonActor Richard Sutton (@RichSuttonActor) reported from Ealing, England

    @virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.

  • kayldavenport kaley 🏁 (@kayldavenport) reported from Wandsworth, England

    virgin media I WOULD LIKE TO WATCH THE FOOTBALL, sort it out! internet is awful 🥲🥲🥲

  • kayldavenport kaley 🏁 (@kayldavenport) reported from Wandsworth, England

    im missing all of this bloody game @virginmedia SW17 service is DISGUSTING

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.

  • OliverPusey Oliver Pusey (@OliverPusey) reported from Kingston upon Thames, England

    @virginmedia No internet this morning, but according to your status page, there isn’t anything wrong. We know it isn’t just us and our whole street is out. Really wonder why we bother with Virgin, your reliability is shocking and your service is horrendous.

  • timplatt45 Tim Platt 💙 (@timplatt45) reported from Barnet, England

    @virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

  • Mister_Luke_K Luke (@Mister_Luke_K) reported from Merton, England

    @jaykayred @virginmedia Your never get loyalty off them I was lucky enough to move to sky and to be fair they are pretty good at looking after customers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jane47930475 Jane (@Jane47930475) reported

    @virginmedia 15.44 yesterday. My husband was put back to customer relations and on hold with a bot again. He's *just* had a message offering a web chat. This has been going since Tuesday!

  • DamonBSmith1984 Damon Smith (@DamonBSmith1984) reported

    @virginmedia terrible packet loss, ping and speed decreases over the last couple of weeks, loads of complaints on your community pages, yet nothing is being done. I’m glad @BTGroup now have their super fast 900mb broadband in my area, might be changing.

  • Dabooka Dabooka 🇺🇦 (@Dabooka) reported

    @virginmedia @callumshowells @joshsmithhosts I take it if Virgin are sponsoring the show we can expect delays in transmission, lipsync issues, digital artefacts and when we try and turn over you'll force us to continue watching as we signed up for 18 months?

  • NaomiKateSmith1 Naomi Smith💫 (@NaomiKateSmith1) reported

    @virginmedia Would it show an estimated time fix? I can keep checking and yes I’ll give them a ring thank uoi

  • UNAOKANE earlyyearsuna (@UNAOKANE) reported

    @virginmedia yet again I am trying to speak to someone regarding issues and getting hung up on again and again and again

  • DanielReaney Daniel Reaney (@DanielReaney) reported

    @virginmedia I tried to yday, was on hold for 30 mins then hung up on. How do I go about raising a complaint

  • sjoanes SAVIO JOANES (@sjoanes) reported

    @virginmedia Sorry not talking to BOT, I get transferred to the Philippines who have no idea. Shocking for new customers you have a U.K. customer service, for everything else you have call centre agents who are totally useless

  • cloudyoshimoto CloudYoshimoto (@cloudyoshimoto) reported

    @virginmedia Thanks, sounds like the first bit of slightly positive news I have heard, the other customers on the same thread will also be pleased, but, we will expect Virgin to act and look to fix it on their end and not finger point @thinkbroadband or at the customers own setups/connections

  • andyedin_ andy (@andyedin_) reported

    @virginmedia Thanks @virginmedia for leaving me in the lurch yesterday and for ignoring my various attempts to make contact. Yet again, another example of your ethos and contempt for reasonable customer service. Unreal… #virginmedia 👏🏻

  • PoojaAr32762875 Pooja Arora (@PoojaAr32762875) reported

    @virginmedia How soon someone is going to get back to me? You guys never come back!!