Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3 and HA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 03/28/2024 19:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Fulham, Camden Town, Islington, London, Southwark, Harringay, Edmonton, City of Westminster, Feltham, Isleworth, Tower Hamlets, Ealing, Colindale, Radlett and Watford.

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City Problem Type Report Time
United KingdomFulham Internet
United KingdomCamden Town Internet
United KingdomIslington Internet
United KingdomCamden Town Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • martinoxley martinoxley (@martinoxley) reported from Richmond, England

    @virginmedia This is not customer service. It's inertia selling. I have to call you, fill in forms etc for a problem you created. You have all of my details. I want you to contact me.

  • katarias Sandip Kataria (@katarias) reported from Watford, England

    @virginmedia any service issues lost broadband services now stuck on the phone to 150 and in the queue listing to crap music. #poorservice

  • mahdi Mahdi Taghizadeh (@mahdi) reported from London Colney, England

    Can’t believe that getting a home broadband in London is such a pain in the neck! @virginmedia said they don’t offer the service at my building while they didn’t even bother to call me back and inform me, I waited 10 minutes on the line to hear this shit from them!

  • Jonathon73 Jonathon Lisseman (@Jonathon73) reported from Richmond, England

    @virginmedia I cannot believe the audacity of your adverts. We live in Twickenham and have regretted every day since we switched from Sky. (Even though they were robbing us for 11 years loyalty). We would happily pay overpriced sky for absolutely substandard virgin service.

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful

  • RevdChi Chi Lord (@RevdChi) reported from Hillingdon, England

    So disappointed with my phone call with @virginmedia customer service team trying to rip me off. Needless to say that I’ll be ending my subscription with them. #worstever

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @sharonodea @virginmedia Yes there is a problem with the fibre optic into Barnes, regularly happens to me.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • NickO_L1805 Nick (@NickO_L1805) reported from Richmond, England

    @virginmedia Ok, so as promised here’s an update… the problem still exists!! Instagram works perfectly on 4G & any WiFi other than Virgin, but on Virgin WiFi it is slow & won’t load videos or carousel posts properly. As per the forum threads, this is an ongoing issue with Virgin WiFi only.

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @virginmedia It's the first time for the cabinet but multiple times for the sh## service

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.

  • HDPMS Hugh Scantlebury (@HDPMS) reported from Kingston upon Thames, England

    @virginmedia Engineer on site. No signal for the “little” channels E4, Channel 5 etc. (others are OK) so he’s in the pit in the street. Presumably therefore not just us....

  • deanspread Deano (@deanspread) reported from Kensington, England

    @virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service

  • richardhowell20 Richard Howell (@richardhowell20) reported from Spelthorne District, England

    So, @virginmedia, I’ve struggled with you poor hub for 18 months, then had to spend £200 on an intelligent Wi-Fi hub for you to bring and intelligent hub as you’ve identified this as a problem! #poordeal

  • nigeljcp Nigel Pearce (@nigeljcp) reported from Barnet, England

    Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @virginmedia @WJBson1 Maybe try get proper English speaking staff who no how to respect customer it is a disgrace that you use India and Philippines and they cannot even speak a word of English how do you expect us customers to be happy

  • phemmynice iam_Phemmy_Nice® 👻 (@phemmynice) reported from London Colney, England

    British media want a virgin and saint to be next PM...... why this a news for GODSAKE!!!! As if that lady who asked that stupid foolish question is a saint.... WTF!!!!

  • debswild DEBS WILD (@debswild) reported from London Colney, England

    @virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pearcedavidm David Pearce (@pearcedavidm) reported

    @virginmedia A telecoms company unable to call customers? I've heard it all now. I've emailed your CEO instead. My next step if I hear nothing will be to cancel my direct debit. I bet you'll call me then...

  • biggusbennus1 BiggusBennus 🏳️‍🌈 Minecraft (@biggusbennus1) reported

    @Rawssy @MaykoGames @virginmedia I've a feeling mine's a router problem. Would be amazing if I could actually get through to someone. How can customer service be this bad?

  • Rawssy Ross (@Rawssy) reported

    @MaykoGames @biggusbennus1 @virginmedia some what, mine is an area issue but is in London, so unlikely to be the same issue

  • aschosenbyus gift (@aschosenbyus) reported

    @virginmedia Yes it seems like I can’t get hold of your customer service

  • riacphotography RIAC_PHOTOGRAPHY (@riacphotography) reported

    @virginmedia wifi down.. again....won't have someone or till Monday.. if someone turns up this time.. Great. Lockdown with no WiFi

  • pipjcee Phil...... ⚒ (@pipjcee) reported

    @BBCWatchdog what’s the best way to report issues I am experiencing with @virginmedia please? I have never experienced such poor customer service from them in all the years I have been a customer of theirs! I have had misinformation, engineers fail to turn up and much more!

  • riacphotography RIAC_PHOTOGRAPHY (@riacphotography) reported

    @virginmedia accidentally touched the hub, practically as light as a feather and wifi has been down ever since???? Ridiculous. Most inconsistent wifi ever.

  • miniHurricane Mini Hurricane (@miniHurricane) reported

    @virginmedia Yes I need help. Broadband not working for few days despite the online test saying all is fine. Disgusting service. I've been on a phone now for over 35 Min waiting for someone to answer so that you can sort it out. Clearly you give zero *****

  • BWFC1982 Chris M (@BWFC1982) reported

    @virginmedia My intermittent service repeated WiFi drop outs during the day, me having to invest in boosters and mesh teach to get a reliable service. My rising monthly bills, my greatly reduced speed compared to what I pay for. Its a long list

  • searchandrew Andrew Dipper 📈 (@searchandrew) reported

    @JayFraaz @virginmedia I thought it was automated at first - just crap! They’ve now sent me a link to a complaints page that crashes when I login.