Virgin Media Outage Report in Harrow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA2 and HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, City of Westminster, Southwark, London, Southall, Paddington, Harrow, Ealing, Camden Town, Slough, Islington, Tower Hamlets, Harringay, Brentford and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| City of Westminster |
Internet | |
| Southwark |
Total Blackout | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 5. Not only I am upset and surprised of the problem, I also feel abused by your representative in the call center.
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia what is up with your customer service line! After the automated bits get told that everyone’s busy so get music. no voice updates “we will be with you soon” or “you have x mins to wait”. Tried 3 times over 20 mins - my WiFi is rubbish and if not fixed I will leave
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia No - you don’t seem to think anything’s wrong. But there is - our neighbours also have no service. So there’s definitely a problem.
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MrMystical
(@Tunjihi_MCFC) reported
from
Tottenham, England
@virginmedia what is your customer service email address
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 1.I have a huge problem, I have received my installation pack today, after a long wait. I have ordered the big bundle with the finer internet. The installation pack didn’t include a router. I called your customer service, after talking to some other departments I hav
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Reo
(@TheLostArsenal) reported
from
Tottenham, England
Time to get rid of @virginmedia Premium service with shitty internet. Never had a stable internet connection with them
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia I’ve had over 6 months of having poor WiFi where it cuts outs and has to be rebooted every other day (twice today already!). I want a technician to come out and sort ASAP as my family mobile bills are through the roof due to using data plan instead at home!
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu You don’t need to take my details. You just need to be able to communicate clearly what is going on. I finally spoke to someone who said there’d been ‘a breakdown in the digital network in the area’ - whatever that means - and gave a 2am estimated time of resolution. 🤞
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Terry Pierce
(@telpierce) reported
from
Islington, England
45 mins/3 departments and counting to speak to the right person at @virginmedia simply to terminate when we move... And then they ask why we don't want to stay! Every single interaction with that business is abysmal.
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 2. been directed to the installation department, the lady on the phone was extremely (extremely!!) rude and uncooperative, she said I have to call another day, customer support and she doesn’t have access to anything; she raised her voice to me, I wanted to make a
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Nikhil Saglani
(@Nikhil_Saglani) reported
from
Barnet, England
@virginmedia Be nice to get an answer on the phone as to why I’ve been charged £60 for leaving despite you guys not being able to service our new house - and telling us we’d face no leaving fee. Sat on hold three times for 30+ minutes. Great service!
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia For the first time, I got a text confirming you had done the work - and the service appears to be working now. Let’s hope it stays that way ... 🤞 Very disappointed by the confusion on your website last night plus a 45 minute wait to speak to technical support
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu We appreciate your sympathy but we need action. And I’m gonna need therapy if I have to keep listening to the same three awful songs on a loop on your 0345 number - I’ve been on hold for over 40 minutes now ... 😐
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Majid Ravandi
(@majrav) reported
from
City of London, England
@virginmedia without doubt the most DISGRACEFUL service EVER. You constantly attempt to take advantage of elderly vulnerable adults. We have been trying for weeks to talk to u & have me put on as authority to talk, & you won’t help, but you continue to send threatening letters.
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Fiorenza M. J. Panke 🇪🇺
(@FiorePanke) reported
from
Islington, England
@virginmedia Internet is down! It’s connected but it doesn’t work! I tried everything, also calling your support team but still on hold!
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Bronwyn MacDonald
(@BronBron283) reported
from
Merton, England
@virginmedia your customer service is shocking! Been trying to fix my WiFi (no internet connection). You won’t send someone to help but rather send a letter on “how to fix it” Gone are the days of actual help instead I’m being spoken to like I’m stupid.
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Sumayyah 🌸
(@xsumixx) reported
from
Lambeth, England
@virginmedia everyone in my family has to use their bloody data because no ones internet is working. It comes for 5 seconds then disappears. So bloody done with your shitty service !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Weeks
(@weeksjm19) reported
@virginmedia Hi. I’m trying to get rid of the week security message on ios devices. I have changed the setting on my hub3 to wpa2-psk And followed the instructions. The week security message is still showing after the hub rebooted. Help please ?
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misty.a.woolery
(@AMistyw) reported
@virginmedia I have done. Your phone support told me that I had a fault that needed a visit from a tech. The only appointment is a week away
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John Sanders
(@johnsan27967020) reported
@triciag59 @virginmedia Virgin Media customer service is absolutely shocking, It’s the Area 51 of media support.
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Chris O'Reilly
(@MrChrisOReilly) reported
@virginmedia I have been relentlessly trying to sort this for weeks! We pay for your best Internet & we may aswell be with the worst provider imaginable. Diabolical connection with even worse customer service! I need help, what am I even paying for? #worstserviceever
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BrampaGamp 🏴🇬🇧🏴🇬🇧
(@Alun135) reported
@thewisedevil @virginmedia I have been loyal customer for over 40 years I have tried to keep my costs down but virgin keep hiking the price now got to the point I am leaving I am going freeview with just Internet and phone probably with 3 or Vodafone. Just had an email adding insult to injury £20.00 pm
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Ian Slowey
(@ian_slowey) reported
@virginmedia Main reason is cost. My 12 month contract expired and my package doubled in price. I can get a similar package for £22-£25 for fibre broadband. My Virgin bill is now £50. New Virgin customer can get a faster connection than I have for £26.
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James Blackwell
(@jamesgblackwell) reported
@VirginMediaIE Virgin Media Ireland down / outage since 23:30 (over an hour at this time). Cable Modem can't get IP address upon reboot.
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LunchboxLogic
(@LunchboxLogicYT) reported
@BlaxeXD @virginmedia Do yourself a favour and go somewhere else, Virgin are ****
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brian
(@sctsman64) reported
@virginmedia is there a problem in the ka12 area I am only getting about 14 mbs
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laura
(@laura14929984) reported
@virginmedia Yes I have tried it and it’s stating there is no problems in my area