Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Harrow come from postal codes HA1 and HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 03/09/2026 13:55

March 09: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hammersmith, Wembley, Camden Town, London, City of London, Barnet, Islington, Tower Hamlets, City of Westminster, Borehamwood, Kingston upon Thames, Hampstead, Uxbridge and Northolt.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomSouthwark Total Blackout
United KingdomHammersmith Internet
United KingdomWembley Total Blackout
United KingdomCamden Town E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • _Rafi93 Rafi (@_Rafi93) reported from Camden Town, England

    @virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside

  • eilidhmuz Eilidh Murray (@eilidhmuz) reported from Tottenham, England

    @danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.

  • danslee Dan Slee (@danslee) reported from Camden Town, England

    Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.

  • chriswoods84 Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • Morgannaredhead Morgz (@Morgannaredhead) reported from Islington, England

    @virginmedia Never mind Service is appalling lately.

  • jimiinc James Enck (@jimiinc) reported from Camberwell, England

    @virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.

  • tulsehillboy Lee Winter (@tulsehillboy) reported from Lambeth, England

    @virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!

  • AbFitNutrition Veronica Mitchell RD (@AbFitNutrition) reported from Richmond, England

    It’s so annoying how broadband cos try 2 screw existing customers. They suck u in with an offer better than their competitors, then each yr, they increase the price, but offers small reduction if you u stay with reduced service #VirginMedia

  • nabenza Ruth Brookarsh (@nabenza) reported from Harrow Weald, England

    @virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!

  • _Rafi93 Rafi (@_Rafi93) reported from Camden Town, England

    @virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    @virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.

  • JessLloydWright Jessica Lloyd-Wright (@JessLloydWright) reported from London Colney, England

    @virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area

  • Messy_BB Mercedes BB (@Messy_BB) reported from Camden Town, England

    @virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please

  • ukwip Anthony Cohen (@ukwip) reported from London, England

    @virginmedia Area issue. Fix by 12 July 4:50pm

  • JonMarkDeane Jon Mark Deane (@JonMarkDeane) reported from Lambeth, England

    @virginmedia Broadband is down. Box is showing solid green base light, solid green WiFi light and a flashing green internet light. Reboot, lower cycling, full disconnection and reconnection achieves nothing. TV service fine (sans network features).

  • mattsray Matt Ray (@mattsray) reported from Tottenham, England

    @virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!

  • nabenza Ruth Brookarsh (@nabenza) reported from Watford, England

    @virginmedia @vmbusinesshelp I’m not business customer

  • TobiWanDOTA Toby Dawson (@TobiWanDOTA) reported from Camden Town, England

    Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!

  • clementlefert Lefert Clement 🇫🇷 (@clementlefert) reported from London Colney, England

    @virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Raji_James Raji James (He/Him) (@Raji_James) reported

    @Angela_Griffin @virginmedia We've had great service from @cuckoointernet, they have a 1 month rolling contract with no tie in, so if they mess up, you can just leave.

  • SonJohal Sonia Johal (@SonJohal) reported

    @virginmedia I’ve moved house and has expected that you’d transfer my details to my new add so I can login to my account. Why do I have to setup a new email address for my new add??

  • redheadlass1402 MrsGrace🗿🤦🏻‍♀️七七 🌹 (@redheadlass1402) reported

    @Nemeses667 @virginmedia Ours is dropping constantly. One week it dropped 73 times. Virgin were monitoring it for us. We’ve now got a major complaint lodged with them.

  • LeeGrah26290452 Lee Graham (@LeeGrah26290452) reported

    @Angela_Griffin @virginmedia Am with sky and i dont seem to have any problems.

  • conundrum_112 Harvey De Niro (@conundrum_112) reported

    @Angela_Griffin @virginmedia I think they are all as bad as each other Angela. x

  • moshaw2 Maureen Quirk (@moshaw2) reported

    @virginmedia Despite repeated requests for a refund due to not having service no one seems interested. Who do I contact that will actually listen?

  • HannahLongman4 Hannah Longman (@HannahLongman4) reported

    @virginmedia @redheadlass1402 We have the same issue in west yorkshire. Phone provider is 3 (smarty) though

  • redheadlass1402 MrsGrace🗿🤦🏻‍♀️七七 🌹 (@redheadlass1402) reported

    @HannahLongman4 @virginmedia I’m in West Yorkshire. Leeds. Service for last 2 months has been shocking

  • Nemeses667 Tis_Me_Innit (@Nemeses667) reported

    @redheadlass1402 @virginmedia They were doing 'upgrades work last week. My connection went down for half an hour or so.

  • gilkes1975 Gillian Cruden Kelly (@gilkes1975) reported

    @Angela_Griffin @virginmedia Having this exact same problem they are ridiculous especially when they’re charging an arms and a leg for the privilege.