Virgin Media outages and service status in Harrow, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Southall, Harrow, Northolt, Hammersmith, Borehamwood, Barnet, Hounslow, Watford, Uxbridge, Stanmore, Greenford, Brentford, Elstree, Isleworth, and Ealing.

City	Problem Type	Report Time
Southall	Internet	3 hours ago
Harrow	Internet	6 hours ago
Northolt	Internet	6 hours ago
Hammersmith	Internet	18 hours ago
Hammersmith	Wi-fi	21 hours ago
Hammersmith	Total Blackout	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 3 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 4 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Peggy Dyer (@Mrspdyer) reported 9 minutes ago from Barnet, England

  @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

• 
  Mark Ryan (@MarkGRyan) reported 9 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  John lumb (@Johnlumb67) reported 11 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Peggy Dyer (@Mrspdyer) reported 16 minutes ago from Barnet, England

  @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

• 
  Paul Lewis (@paulstevenlewis) reported 22 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Spencer Millbery (@SMillbery) reported 24 minutes ago from Harrow Weald, England

  @virginmedia any chance of a stable service?!?

• 
  Peggy Dyer (@Mrspdyer) reported 25 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  Ravinder Judge (@judge_ravinder) reported 30 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 33 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Vijay Jois (@vijayjois) reported 33 minutes ago from Mill Hill East, England

  @virginmedia what is the problem with #broadband this morning?

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 35 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Ravinder Judge (@judge_ravinder) reported 35 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Jeff Brown (@fadermonkeyking) reported 40 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 45 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 46 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Bhaven Dusara (@Fatty_Koo91) reported 48 minutes ago from Harrow Weald, England

  How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

• 
  Andy (@1SLToo) reported 52 minutes ago from Rickmansworth, England

  Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

• 
  Nia Wyn Thomas (@niawynthomas) reported 60 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iestyn T Davies (@iestyntdavies) reported 4 minutes ago

  @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?

• 
  Box National (@BoxNational) reported 9 minutes ago

  Hi , how can I escalate a serious issue which after 7 days is getting worse and im getting packages and increases which I am not asking for in fact I cant believe the incompetence from your customer services, its really bad and I need to speak to someone urgently @virginmedia

• 
  John Miles (@WHUbluesman) reported 11 minutes ago

  @virginmedia @D4N7O Not working here

• 
  Greg Cunnington (@Yuzi87) reported 11 minutes ago

  @virginmedia You gave me no other option but to pay £68 a month while a new customer will pay less than me forever.

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 13 minutes ago

  @virginmedia @D4N7O Rubbish, not working here either

• 
  Tom (@tommoyiddo) reported 17 minutes ago

  @JKloppsKop @PolitlcsUK Virgin Media isnt a subscription service. Its a telecommunications service. You get 14 days from when you sign up to their services by phone or online already.

• 
  tracey johnson (@traceyjohnson44) reported 18 minutes ago

  @virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.

• 
  Ruth Whalley (@Leftdoubleclick) reported 21 minutes ago

  @virginmedia My iron tripped out. We got everything up and running again, but no internet, no landline, no fire to, no sound bar.we rang you for help. You said you would send an engineer at around 7pm this evening. This is very poor service.

• 
  Joe Stanley (@yosagojimbo) reported 23 minutes ago

  Come on, why does my TV and internet keep going off @virginmedia ? Can't get through the 1st episode of reacher without the whole thing going off....why does your service consistently get worse each year?

• 
  Savannah (@justicenowxxx) reported 25 minutes ago

  O2 @O2Help @VirginMedia This complaint has involved 25+ written exchanges, contradictory information, refusal to provide a senior review, and now a complete service failure abroad. I need O2 to fix roaming immediately, refund any charges, and review goodwill compensation properly