Virgin Media Outage Report in Harrow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Harrow, England
The most recent Virgin Media outage reports came from the following cities: Slough, London, Camden Town, City of Westminster, Enfield Town, Hammersmith, Southwark, Kingston upon Thames, Westminster Abbey, Brent, Islington, Paddington, Hampstead, City of London, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Slough
|
Internet | 25 minutes ago |
|
London
|
Internet | 6 hours ago |
|
London
|
Internet | 8 hours ago |
|
Slough
|
Internet | 8 hours ago |
|
Camden Town
|
Total Blackout | 15 hours ago |
|
London
|
Internet | 17 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Julian (@jujuthebowler) reported from Merton, England@virginmedia new customer #QuickStart ha ha. Three days in and no band or tv #badservice #customer #unhappy
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Jessica Austin Esq. MA MCCT (@artteachjess) reported from London, England@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
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Richard Poole 🔶 #Kohler4Wimbledon (@RichardDPoole) reported from Merton, England@virginmedia Hi. I’m very well aware of the fault, the causes and the hard work your engineers are putting in to the fix the issue. All I and thousands of others want to know is a realistic timeframe to be reconnected. If we know it’s going to be days we can make alternative arrangements.
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Grace Mitchell (@graciegirlracer) reported from Richmond, England@virginmedia @zakisaunt Signed up for updates...nothing. No compensation for the mast outage last month despite registering and shallow as it may sound, no internet and tv is a problem for people living alone. Always bad service this is a new low...
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Richard Shead (@RichardShead) reported from Richmond, England@flying_cafe @TW11Harbour @virginmedia To add that’s on their website that they have updated regularly with timescales. Admittedly without the reasons for the outage.
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Richard Poole 🔶 #Kohler4Wimbledon (@RichardDPoole) reported from Merton, England.@virginmedia I’ve given you the space to fix a complicated problem not of your making but your lack of empathy & respect for your customers demonstrated by your inability to level with us and be honest about the fix time is now ridiculous.
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Ned Kelly (@NedKell99403028) reported from Lambeth, England@EdieKelly25 @virginmedia Go outside and flag down a Virgin van, and get them to fix it. It's the only way, you get to talk to anyone. Their customer service is shite!
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Ayca Oncu (@ayca_oncu) reported from Kingston upon Thames, England@virginmedia Not really, eta for fix was yesterday then postponed to this morning and now says 7pm today... the info you provide is not trustworthy...
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Sarah Ward (@tiggsie) reported from Kingston upon Thames, England@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
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Rachael (@RachaelGreenyer) reported from Kingston upon Thames, EnglandDay three of no WiFi or TV. Bit of a joke now @virginmedia #virginmediadown #VirginMediaoutage Do us a favour and give us a real fix estimate 😤
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Jonathan Blackmore (@myatt1965) reported from Merton, England@virginmedia Please stop sending me this template message! It is of no value to me as a customer!
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Sarah Ward (@tiggsie) reported from Kingston upon Thames, England@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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Ali Bateman (@ali_bateman) reported from Richmond, England@virginmedia Everyone gets that. But changing the estimate 5 minutes before twice is poor. And give a realistic estimate in the first place so we can make alternative arrangements.
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StreetCube (@StreetCube) reported from Kingston upon Thames, England@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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John Colbert ✊ #SocialismWorks (@swlondonbloke) reported from Merton, England🚨Wimbledon Virgin Media Outage🚨 Just had an update from one of our Virgin Media members, a footings digging machine next to the building that houses the local servers, hit the main fibre cable wrapping it around the drill. They estimate Monday before it’s fixed #virginmediadown
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Sarah Louise Browne (@sarahlbrowne) reported from Merton, England@lissielou13 @virginmedia I know!!! Horrible company
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John Steele (@Chilly_in_the) reported from Merton, England@virginmedia So still not working. Can’t get through to speak to anyone. On hold for ages then cut off. Very poor. Next to no information from yourselves. You provide the minimum customer service & charge the maximum you can get away with. Sort yourselves out. @richardbranson
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Luiz Otavio (@llima3000) reported from Merton, EnglandI can say that @virginmedia is giving me a proper nightmare before Christmas! I’m going to have 3 days with no Internet, TV and Phone... and they just push the fix date/time forward... should be fixed at 9 am, now they pushed to 5 PM... always that way! #fail #virginmediadown
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Jon Vanstone (@Jon_Vanstone) reported from Richmond, England@virginmedia The issue is they are not working throughout the night which is why it is being picked up at 9am tomorrow which is another fictitious fix time #virginmediadown
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Sophie Hardie 🦄👸 (@sophsophbling) reported from Kingston upon Thames, England@virginmedia 3rd day with no internet or tv absolutely terrible service. You guys need to be honest with your costumers and not keep changing the deadline!!!! Definitely want a refund for the last 3 days!!!! #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bagpuss Grognard (@davepaters) reported@virginmedia Have just spent 1hr 48mins on the phone to you looking to discuss leaving can someone please contact me via DMs. I STILL don't have resolution to a complaint from last year either!!!
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Craig fullard (@frcraigfullard) reported@virginmedia They have spent over an hour on the phone trying to get it sorted and just got transferred from one department to another. They have been with you since it was Cable and then telewest etc and have never owed any money. A loyal customer who was in tears this afternoon. Sad.
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Richard Piercey (@ropey69) reported@virginmedia Inflation in December 2020 was 0.6% and yet your increase equates to more than a 10% increase on my plan price. That is not acceptable even if you take into account the lack of increase in 2020. What do I need to do to cancel and move elsewhere?
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stu (@pitiful_stu) reported@virginmedia been cut off twice trying to call to resolve my issues. your employees are actually pathetic your service is literally beyond dog **** it's actually a disgrace
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Alfie Clifton (@Alfie_Clifton) reported@virginmedia is it possible to speak to a human on your customer services helpline at any point? Or do I have to spend my time listening to the same robot on repeat? Many thanks.
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Dan (@danbriedis) reported@virginmedia great news on the new WiFi pods and 5G. Just a shame that the delivery of both product launches has been so poor. No WiFi pods in stock and existing customers can't order yet. Apparently 5G will magically appear on my phone at some point but nobody can say when/how?
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Liverpool4life🏆🏆🏆🏆🏆🏆 (@King_Salah_) reported@Sophhs96 @virginmedia Do yourself a favour and cancel ASAP.. the clowns that work there are a joke...this company will go under soon because of these idiots
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Taylor Whiteley (@TaylorWhiteley) reported@virginmedia what a disgrace. Appalling customer service! Moving house and received a letter to cancel for free at any time due to a price increase. 3 hours later, we’re being passed to the FIFTH team and no closer to disconnecting #virginmedia #daylightrobbery
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Gina (@genie_gi) reported@virginmedia You have the WORST customer service ever. I've waited 40mins to speak to someone tonight about my phone line being active despite cancelling all services in Dec only to be HUNG UP ON. I doubt you will even bother to call me back. Thanks for nothing
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kim i am ™ (@purplepika007) reported@virginmedia I’ve been trying for 4 solid days to get someone to fix my disabled Aunt’s home phone line. She relies on this & her safety alarm also won’t work without a functioning landline. Just how do you get a fault fixed with your company??? Very frustrated