Virgin Media Outage Report in Harrow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, City of London, Southwark, Windsor, Wembley, Fulham, Hammersmith, Hampstead, Wood Green, Paddington, Enfield Town, City of Westminster, Slough and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| City of London |
||
| London |
Wi-fi | |
| London |
Total Blackout | |
| Hounslow |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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Ross Harvey aka The Project
(@rh_theproject) reported
from
Hillingdon, England
@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
Haringey, England
@virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Sandeep Pandya
(@spandya1) reported
from
Watford District, England
@virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
And it's down again. #virginmedia
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Paul Lewis
(@paulstevenlewis) reported
from
Mill Hill East, England
@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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foy
(@stuart_foy) reported
from
Haringey, England
lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia Green up/down arrow flashing and router restarting
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Sandeep Pandya
(@spandya1) reported
from
Watford District, England
Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JoeyP1985
(@Joeyp1985) reported
Hi @virginmedia you have told me you are closing my complaint because you tried to call me and couldn't get through. You have a landline no as my contact no... I don't have a landline phone. I've never said use the landline as contact no. I can't seem to DM you details...
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Vicky
(@Vicky69704392) reported
@virginmedia Any ideas or info as to why there is an internet and TV outage in the dublin 7 area and when it will be resolved
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deyba
(@deyba1) reported
@virginmedia has no shame. Disgusting customer care and service. Wouldn’t recommend them even to my enemy.
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Andy the Viking
(@andytheviking) reported
@virginmedia I’ve already run those test, it’s not my box it’s a wider issue, your helpdesk are aware but there’s nothing on your status page, I just need to know when it will be fixed as if I can’t connect I don’t earn and my kids can’t do school so it’s very important to me.
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Bobby's Dad
(@ceri4dan) reported
@virginmedia CEO replied end of November regarding ongoing issues to advise will get a call ASAP. Nothing has happened. Then your relations managers x 2 have breached promises
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The Oracle at Delphi
(@Nicnackery) reported
@virginmedia My virgin media account. Why would I contact you about a Microsoft account? I’m trying to organise a house move. My security password, not my login password. I’m trying to change it but have forgotten my security answer.
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Jennifer Wilson
(@Saoirse4823) reported
@virginmedia No I never received an acknowledgement, I had submitted it correctly, online, sending it through the complaint process.
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Lav
(@lavanpuvan3) reported
@AnxSnd @virginmedia Not been resolved. Given me an estimated fix date of 18th Jan. Will be changing ISP anyway. Given up with it.
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Mustafa Axelrod
(@MustafaAxelrod) reported
@virginmedia Yes but a pattern of daily outages at the same time is not normal and points to a systemic issue or planned work. I am happy to take your confirmation that this issue is closed. Will you know if it happens again tonight.
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Lemon
(@HellionLemon) reported
@virginmedia .oh so now theres no issue on the website yet on the phone you say a complex issue is affecting our area, your company actually couldnt tell its *** from its elbow.