Virgin Media Outage Report in Harrow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Harrow, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Enfield Town, Hammersmith, Southwark, City of Westminster, Kingston upon Thames, Westminster Abbey, Brent, Camden Town, Islington, Paddington, Hampstead, City of London, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
TV | 39 minutes ago |
|
Slough
|
Internet | 2 hours ago |
|
Slough
|
Internet | 3 hours ago |
|
Slough
|
Internet | 3 hours ago |
|
Enfield Town
|
Internet | 3 hours ago |
|
Slough
|
Internet | 3 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !
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James (@jfkent93) reported from Hounslow, England@virginmedia I have called your team 3 times and been hung up on each time. I am contacting about a problem, please can someone reach out on this.
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Phil (@Phil_precious1) reported from Camberwell, EnglandIt is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia
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Antje Southern (@noneybean) reported from Islington, England@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
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Mike Grimmel (@mikegrimmel) reported from Hillingdon, England@virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out
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Stephanie Addington (@AddingtonSteph) reported from Richmond, EnglandHello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!
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Phil (@Phil_precious1) reported from Camberwell, England@virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,
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Ian McKenna (@ianmckennaftrc) reported from Islington, EnglandIt must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
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Chris Myers (@CMyersPhysio) reported from Kingston upon Thames, England@virginmedia waiting for over an hour on two occasions - absolutely useless - I wish I had never started using them
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James Anderson 🏛 (@tufnelljimmy) reported from Islington, EnglandAnd @virginmedia is down again in N19.
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Andrew Clemens (@andrewclemens78) reported from Datchet, England@SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!
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HK (@harrydotcom_) reported from St Albans, EnglandNo info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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Linda Robinson (@rindalobinson) reported from Harrow Weald, England@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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Phil (@Phil_precious1) reported from Camberwell, England@virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT
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Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England**** Virgin Media and their bullshit WiFi man😒
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karen butcher (@karenlilylion) reported from Camden Town, England@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
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info@lakedistrictcottages.net (@infolakedistri1) reported from Camden Town, England@virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?
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Ben Darlow (@kapowaz) reported from Richmond, EnglandIn the four minutes it takes to join an actual queue for customer support, Virgin Media tell me I should use their website to get help *five times*. I can’t do that if my internet isn’t ******* working, can I?
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Jack Taylor (@jackjctaylor) reported from Islington, England@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
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Jack Taylor (@jackjctaylor) reported from Islington, England@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy Swanston (@jimswanstonlive) reported@LDesesperes @virginmedia They never reduce my bill they just put it up even when I can’t pay it at the mo they don’t help
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Carl Rodger-Fox (@Carlitofox) reported@virginmedia @BigPhilOn De24 also out second outage this week please confirm how much my bill will credited/reduced thank you
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JLFrey (@JLFrey3) reported@virginmedia Yes, have checked. No known issues listed, but I am trying to report one to you now because there seems to be no other way to make you aware.
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Tosh (@Toshniwal) reported@JLFrey3 @virginmedia I am also in the same area and having a lot of trouble with high latency - sometimes it is as high as 800ms. Seems like there is a problem in the area
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volcanic ash (@heyashleigh_) reported@virginmedia have been sent a bill despite cancelling our contract a while back, have tried to ring customer services line but keep being placed on hold and then hung up on!!! please help!
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Rob Baker (@robnitm) reported from Kingston St Mary, England@julieo25 @virginmedia I’ve been on EE for three or four years. No trouble and a load of free data for my phone.
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Sarah McChesney-Gordon (@Sarah_McChesney) reported@virginmedia Hi, thanks, yes very aware of that. We're beyond service issues now, I'm now moaning about your incompetent customer service and inability to resolve your customers' issues.
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WirralAnglingCentre (@wirralangling) reported@LDesesperes @virginmedia Don't you mean they overcharged you in the beginning?. They have still not resolved my outgoing server setting that we have had for 15yrs. Terrible service
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Jonathan Pipe (@pipey59) reported@virginmedia Called few months ago you saved me approx £3ish ! Its a pointless excercise as it never amounts to andy real savings ! Id switch to sky but their even more expensive ! And the bb speeds where we are turn out to be dire !
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Adam Bennett (@AdamBen58971146) reported@LDesesperes @virginmedia There a joke! Been with them 5 years or so! Only way you get to speak to anyone is when you say your a new customer! People say they will call you back and they don’t! The internet and everything is great but the customer service is awful!