Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 02/24/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Wembley, Hayes, City of Westminster, Hammersmith, Egham, Southwark, Uxbridge, Southall, Enfield Town, Merton, Paddington, City of London, Islington and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWembley Wi-fi
United KingdomHayes Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...

  • martharob1 martha robinson (@martharob1) reported from Richmond, England

    @virginmedia No change. This has been going on for weeks and each time we call, we are fobbed off - no one seems to want to help.

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help

  • gemmaleigh_h Gemma Holyoak (@gemmaleigh_h) reported from Camberwell, England

    @virginmedia It says no known issues when it’s still not working. It did the same yesterday

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from London, England

    @virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @JustMeBeingMe4 @virginmedia #virginmedia are trash at the moment. They're customer service is non existent.

  • mp14mp Mark Pickering (@mp14mp) reported from Islington, England

    @virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @JustMeBeingMe4 @virginmedia Glad I'm furloughed, if I was working from home I'd be screwed. Their network hasn't gone back to normal since the national outage last week. Obviously something is down and can't be repaired. They're text conversation customer service covers up the fact they're partially reopen.

  • AlexDouglas1998 Alex Douglas (@AlexDouglas1998) reported from Kingston upon Thames, England

    @virginmedia did it the other day i don’t remember im afraid, since it’s an intermittent problem it’s hard to reboot it before it’s come back on

  • AlexDouglas1998 Alex Douglas (@AlexDouglas1998) reported from Kingston upon Thames, England

    @virginmedia can you sort your service out please, fourth or fifth day in a row now wifi has dropped 2/3 times a day for the whole street

  • martharob1 martha robinson (@martharob1) reported from Richmond, England

    @virginmedia as a key worker, delivering Teams lessons online, I would expect any broadband issues to be responded to immediately. Sadly, this has not been the case; despite repeated complaints about the broadband dropping out mid lesson, you have not resolved the issue.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...

  • MadsRB21 Mads Banda (@MadsRB21) reported from Ealing, England

    @virginmedia what’s actually wrong with your advisors twice this morning I’ve spent over 25mins on the phone and for your advisors to hang up on customers and think that’s not going frustrate customers when you can’t train them accordingly!

  • DanGosBig Dan Marsh (@DanGosBig) reported from Lambeth, England

    @virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11

  • k8_thornton Kate Thornton (@k8_thornton) reported from Camberwell, England

    @KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!

  • GoodMuseApp G O O D M U S E (@GoodMuseApp) reported from Tottenham, England

    Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.

  • jdunnlondon james dunn (@jdunnlondon) reported from Ealing, England

    @virginmedia And it’s down again! @virginmedia this keeps happening

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sian_X_ Sharnie Healey (@Sian_X_) reported

    @virginmedia B78 - "We know of an issue in your area that results in loss of service - Estimate 4pm on 20th May"

  • shanghai_ge Josh (@shanghai_ge) reported

    @virginmedia why is no one replying to my tweet, I've seen many people tweet you after mine but you have still yet to reply. I guess I'll just have to cancel my installation if you won't help...

  • SAyodejiO SharonAO (@SAyodejiO) reported

    @virginmedia it’s impossible to ever get through to your customer service but 3 months without working TV is ridiculous!

  • TCRivermore Tony C (@TCRivermore) reported

    @virginmedia cannot experience your fastest and most reliable WiFi & broadband ever as it's bust & you lot aren't out of bed yet to fix it? What do I pay you for?

  • Bob070165 Bob (@Bob070165) reported

    @virginmedia Morning, once again internet is playing up.....I'm a nurse, working from home and have had to travel to my daughter's house to use her WiFi? Sub standard service.....

  • Sian_X_ Sharnie Healey (@Sian_X_) reported

    @virginmedia B78 broadband down again! All we get is 'Ofcom will refund!' but that doesnt help working from home. You told us increasing the speed would help - day 1 of a new 18 month contract and we have outage!! Ridiculous!

  • AshhBlackwood Ashh Blackwood (@AshhBlackwood) reported

    @virginmedia the internet has been down for over a day in the CR8 postcode. The fix time keeps shifting and there has been zero updates as to what’s going on. When will this issue be fixed????

  • MilfRugby Alice RM (@MilfRugby) reported

    @KPasithea @virginmedia @skytv Virgin bloody awful! We went back to sky. Live up north and found it ok except in severe conditions xxx

  • MattDen82519810 Matt Dennis (@MattDen82519810) reported

    @virginmedia Been there, Done that, multiple times !!!! Customer service for existing customers is non- existent.

  • AdzyByrne Adam Byrne (@AdzyByrne) reported

    @virginmedia We have tried to change the account name as the account holder moved out in January and fix our bills. Yesterday a staff member cancelled our wifi to resign us up but didn’t resign us up and when I rang I was passed to 4 different people and they hung up on me