Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Brentford, Hammersmith, City of London, City of Westminster, Harringay, Kingston upon Thames, Wembley, Stanmore, Hampstead, Hounslow, Southwark, Windsor and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Watford |
Internet | |
| Brentford |
Internet | |
| London |
Internet | |
| Hammersmith |
TV | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
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Michael McDermott
(@ElGuiri13) reported
from
Barnet, England
Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
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aliyah
(@_aliyahfaith) reported
from
Lambeth, England
Virgin media is the worst broadband ever!
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@virginmedia is down. Area 3. Please fix ASAP.
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Jonny
(@jonnytbonewils) reported
from
Camberwell, England
@virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP
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Hussey FM
(@djspeedy34) reported
from
Kingston upon Thames, England
@virginmedia is very bad
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.
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Richard Pile
(@DrRichardPile) reported
from
St Albans, England
After 72 hours without functioning WiFi/broadband (have given up explaining the difference to my bemused family) , normal service is resumed. It’s been tough. We had to actually watch whatever was on live TV. Dreadful. Big thanks to @bt_uk for sorting out @virginmedia mess
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Vicky
(@vickyross06) reported
from
Hillingdon, England
@virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki
(@WhatsupNikki) reported
@virginmedia Broadband. Virgin regularly states there’s a problem in my area and does Nothing to fix it or compensate. You take and give nothing back!
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Breaking Bad
(@BreakingBadA1) reported
@virginmedia...which Virgin will have to fill in and return. What's the best email for my housing group to make contact on regarding this issue? I'm sorry about them wasting our time like this but it has to be done.
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Niamh
(@nevasaurus) reported
@MacyMcDowell012 @virginmedia Thank you, Macy. Managed to get onto the status page and seems like there’s a known issue. Fingers crossed it’s back up soon!
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Ryuhoshi
(@Ryuhoshi_Yurei) reported
@virginmedia Hi, I'm trying to cancel a subscription and the only available method is Phone. We've been waiting for an hour in the call... isn't really another way to do this? There's no email or option on the website, please help! We can't be waiting for so much time! 😰😰
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JPB
(@higs_1) reported
@virginmedia Hi, there seems to be a network issue in Belfast, is this being looked at?
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Sellmycab
(@Sellmycab) reported
@virginmedia I have a new second box that doesn’t work and very slow bb - I pay for 200mb but regularly get between 6/10mb - how can I contact anyone for support ?
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Paul Coyne 🏴
(@paulcoyne73) reported
@virginmedia Firstly I was told it would be fixed and it wasn't. Then you sent an engineer to check for and fix any crossed lines. But no refund. Then someone promised to get a manager to call back and they didn't. Now you've charged me again for calls I could not have made
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Danny Wright
(@DannyWright82) reported
@virginmedia What an awful reply/company standpoint John Over 4 years I've paid you in excess of £1500! And a new person has paid you £0 Loyalty means nothing I did speak to someone to reduce it. Deal they can offer is still £10 PER MONTH more than a new person!!! I've asked to cancel.
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Aurangzaib Khan
(@azaibkhan121) reported
Has anyone had bad experience with #VirginMediaSale #virginmedia. They have taken £230.80 from my account and never send me mobile handset. I tried to escalate it with their team but no one is helping me. Any idea how to get this fixed?
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Ross Barber-Smith ⚡🥝
(@ElectricKiwi) reported
@virginmedia I have downloaded it but having trouble logging in to the router. I guess I'll just need to reset the router settings completely in order to log in?