Virgin Media Outage Report in Harrow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Wembley, Merton, Islington, London, Kensington, Hammersmith, City of London, City of Westminster, Southwark, Watford, Paddington, Tower Hamlets, Camden Town, Barnet and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Merton |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Kensington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia Is there a problem with Virgin media, internet is not working!
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Nathan Mladin
(@nathanmladin) reported
from
London Colney, England
.@virginmedia: Nathan, ‘you deserve so much more’ (i.e. a glitzier phone, a bigger mobile plan etc). Me: ‘No, I don’t and I don’t care for your meritocratic marketing crap.’
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Pooja Davé
(@PBouhlel) reported
from
Harrow Weald, England
@virginmedia @virginmedia @virginmedia words cannot describe my frustration at your despicable customer service. I have been a loyal customer for 6+ years The way I was treated was outrageous, close to losing a customer, please contact me ASAP
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN
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Steven Meagher
(@stevenmeagher) reported
from
Islington, England
Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced
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𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com
(@ClaireBoyles) reported
from
St Albans, England
@virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data
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Phil Stone
(@stillphone) reported
from
Kensington, England
If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!
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DJ SEMO 🍦
(@DJSemo) reported
from
Hillingdon, England
Second time my @virginmedia has gone down right as #GamesOfThrones comes on! 😤
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Phil Stone
(@stillphone) reported
from
Hillingdon, England
@virginmedia Not now as gave up trying to connect after 90 minutes. It’s just utter rubbish. Would never move to you guys...
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Wendy Rochester
(@Wendy_Wo_Wo) reported
from
Southall, England
Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services
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Clark Kent
(@ecoSuperMan) reported
from
Tottenham, England
Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!
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adouble
(@uchiazoro) reported
from
Brentford, England
Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media
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Joe Fry
(@Joefry81) reported
from
Watford, England
@virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬
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Dan Padgett
(@danjpadgett) reported
from
City of London, England
@virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.
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Alistair
(@shplendid) reported
from
Merton, England
I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...
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Alistair
(@shplendid) reported
from
Merton, England
@virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zubair A. Ijaz
(@__zubair) reported
@vmbusiness I am a vm business customer. I don't have my login credentials. While have been asking so many times to customer care and have been told every time it will be fixed. I have not received any bills yet and I don't know what I owe you. Can somebody help me here?
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The Minimal Life
(@Siroiz1) reported
Anyone else’s @virginmedia been down for a while.. they Need to change their Bio!! 🙄
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Priya.
(@PriyaChanderx) reported
@virginmedia Poor signal resulting in me always cutting off the work server. Restarting the box multiple times a day. It’s just awfully slow when I pay for m100 package!!!
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Future Self 🪐 The One is out now
(@futureselfhouse) reported
@Apiento @virginmedia The only way I got actual support from actual human beings at Virgin Media was to leave. When I left, I got to speak to the retainer folks and they were good, very good actually. :)
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Cope
(@CopeNLuu) reported
@virginmedia still no wireless or broadband since 12:00am on the 13th, and the service check app says there is nothing wrong, tried resetting router multiple times, still nothing
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Carole Buckley
(@Carolebuckley32) reported
Two things that do not go together.. Virgin Media and customer service. Really........ Virgin Media you must try harder 🤔 @virginmedia #poorcustomerservice #customerexperience
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THIAGOAT 👑🏳️🌈
(@6THIAGOAT6) reported
Why do I need to pay a fee for a booster if your internet isnt working properly in certain areas of my house @virginmedia ? Plus I cant even order one as you have stopped taking applications 🤔 your service is actually awful.
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James
(@liveindetail) reported
Dear @virginmedia My TV box is giving me a C501 error when I try to use 'apps' and this is forcing me to watch normal, depressing TV. Can you please ask someone to fix it when they've finished their breakfast? Thanks Lots of love LiD
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Hannah McLachlan
(@Angel_McLachlan) reported
@virginmedia Whenever I go to change the volume on my TV with my TiVo remote it only turns it down/up a few bars, then blinks red twice, then lets me continue sorting the volume. I’ve swapped round the batteries and it had fresh ones put in not long ago. How do I fix this?
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Aldo
(@Aldohhhh) reported
Always stuck up for @virginmedia when people I game with chat **** about it. But slowly starting to change sides. My connection for the past 48 hours has been a disgrace.