Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 02/05/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Enfield Town, Stanmore, Harringay, Greater London, Camden Town, City of Westminster, Barnet, Islington, Southwark, Paddington, Tower Hamlets, Bushey and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomLondon Internet
United KingdomEnfield Town Internet
United KingdomLondon Total Blackout
United KingdomStanmore Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • PlexNetflix Martin Phillp (@PlexNetflix) reported from Camberwell, England

    @Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Camden Town, England

    @virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.

  • Robbie_Paterson Robert Paterson (@Robbie_Paterson) reported from Lambeth, England

    @virginmedia Seriously @virginmedia down again!!!!!! What an absolutely useless bunch you are!!!

  • ThatVinceS ThatVince (@ThatVinceS) reported from Wandsworth, England

    @virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.

  • RobbarnesModel Rob Barnes (@RobbarnesModel) reported from Watford, England

    @virginmedia I’m on my 2nd box now and it’s doing the same as the last one, picture cuts out and says no signal, when I reboot says starting up for ages then no signal

  • StevenMcFarlan4 SDM (@StevenMcFarlan4) reported from Wandsworth, England

    @virginmedia your app and customer service are absolutely dreadful. Been going round in circles with captcha for 20 minutes, the ‘forgot your password’ link doesn’t work, and nobody replies on the online chat!!! 🤬

  • MonroeJoe Monroe (@MonroeJoe) reported from Kensington, England

    @virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all

  • JohnJohnb471 John Briggs (@JohnJohnb471) reported from London, England

    Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @virginmedia It's the first time for the cabinet but multiple times for the sh## service

  • Jonathon73 Jonathon Lisseman (@Jonathon73) reported from Richmond, England

    @virginmedia I cannot believe the audacity of your adverts. We live in Twickenham and have regretted every day since we switched from Sky. (Even though they were robbing us for 11 years loyalty). We would happily pay overpriced sky for absolutely substandard virgin service.

  • Praeceps69 Paul and Sir Fluffy Watson (@Praeceps69) reported from Hounslow, England

    @virginmedia I'm already a customer. I was considering moving up north, until I found out that nearly all the areas I want to move to have no virgin broadband. So I am stuck where I am.

  • Sammi__B Sammi T (@Sammi__B) reported from Camden Town, England

    @virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡

  • martinoxley martinoxley (@martinoxley) reported from Richmond, England

    @virginmedia This is not customer service. It's inertia selling. I have to call you, fill in forms etc for a problem you created. You have all of my details. I want you to contact me.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Shame she couldn’t smash your terrible service

  • BhaminiLynn Bhamini Lynn (@BhaminiLynn) reported from Slough, England

    @virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @TheMichaelMoran @virginmedia I know, not as regular but I get issues + creative billing. But they ring every week to up sell. I just need to get my arse in gear & switch

  • nigeljcp Nigel Pearce (@nigeljcp) reported from Barnet, England

    Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.

  • seldnfoodie Erik (@seldnfoodie) reported from Camberwell, England

    Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Deej701 Deej70 (@Deej701) reported

    @virginmedia contacted you in Febuary invoking my right to cancel spoke to someone they reassured me my bill would stay the same last 2 payments have an additional £3.50 on them??

  • HoggGoblin HoggGoblin (@HoggGoblin) reported

    @virginmedia @Mandyped1007 Sorry to hijack your conversation but assume my issue in BR3 is the same. Fault reference number 7065282. Ongoing for weeks and services now essentially unusable. Only option to WFH tomorrow is to hotspot my phone.

  • federilli Fede Rilli 🇮🇹🇬🇧🇪🇺 (@federilli) reported

    @virginmedia We have an Ethernet cable going from the Hub 3 to the TV. We do not have virgin TV box. We’ve had issues since day 1, yet the last couple of days is just awful. I won’t be able to work tomorrow at this rate

  • HoggGoblin HoggGoblin (@HoggGoblin) reported

    @virginmedia Really? You don’t think intermittent loss of internet - or so slow as to be unusable for days at a time is worth a status update? Even when you’ve given it a fault reference? You think it’s more efficient for everyone to call you separately rather than openly admit the issue?

  • Zachclose2000 zach close (@Zachclose2000) reported

    @virginmedia They replaced the thing that was the problem but it then it started happening then

  • Guvd_7 Guvd_7 (@Guvd_7) reported

    @virginmedia the option to get support through chat live on the app (old and new) isn’t there anymore. Am I missing it? Your phone lines take too long and always get cut off.

  • JNH77 James Harrison (@JNH77) reported

    @virginmedia I “upgraded” my broadband with you at the start of December. Are you suggesting there has been a local broadband issue for 4 months? I suspect you’d have heard about that by now.

  • CallaKell Claire Kelly 🇮🇪🏳️‍🌈 (@CallaKell) reported

    @VirginMediaIE The service in my area is down. Rang helpline - not working on bank holiday Answer service gives a number to text Text sent Nothing Disgraceful service #VirginMediaIE #VirginMedia Still turning on/off, plugging/unplugging Ongoing issues. HAD ENOUGH 😠😠😠

  • chloehester Chloe (@chloehester) reported from Bristol, England

    @virginmedia my partner has had no reception on his mobile for at least 24 hours now, we've tried resetting the phone etc and nothing is working. Is there an issue on the network?

  • Guvd_7 Guvd_7 (@Guvd_7) reported

    @virginmedia The phone lines are too difficult to speak to a human and the work itself often takes over an hour. I don’t want to be stuck on the phone while we do this. Chat is much more convenient for the customer. How do I access chat?