Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA2, HA1 and HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, London, Golders Green, Ealing, Bushey, Bermondsey, Slough, Southwark, City of Westminster, Enfield Town, Brentford, Finchley, Fulham, Hampstead and Tower Hamlets.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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alison homewood (@alisonwonder2) reported from Ealing, England
@virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!
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LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England
@virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.
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Indra (@indra_och) reported from Ealing, England
Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?
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bobby whirlwind (@bobbywhirlwind) reported from Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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Gary (@officialGMT) reported from Camden Town, England
Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?
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Claire Priestley (@ClairePriestl8y) reported from Camberwell, England
@virginmedia why oh why can I never speak to anyone or get the support I need?
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lisa sibley (@citigirly) reported from London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England
@virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me
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Marc (@MarcCarro11) reported from Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England
@virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?
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Tim Lund (@TimLundSE26) reported from London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Kosh (@koshmiah) reported from Camberwell, England
@Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE
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K'inich Ahau 🍊🍭🚴✊ (@4imix) reported from Lambeth, England
@LuckyHeronSay Best have been @Beer52HQ Keeping me supplied with great beer! Worst have been Virgin Media. Appalling service, rubbish customer service
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LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England
@BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.
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LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England
@BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.
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LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England
@simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.
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alison homewood (@alisonwonder2) reported from Ealing, England
@virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.
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LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England
@virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England
Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England
@virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie Rynne 💙 (@_MMaritima) reported
@virginmedia I did. And of course it said 'no issues' when there certainly were. back running now though. It is EXTREMELY annoying that you are hiking your prices when you can;t deliver a proper guaranteed service.
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Enrique Guadiz (@EnriqueGuadiz) reported
@virginmedia Hi there. Looks like after 24hrs (overnight) of the Hub5 being connected to the network my speeds are back! 215 Mbps download & 20 Mbps upload both via WiFi 👍
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Malkit Kaur (@mal_kaur) reported from Barnet, England
@virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider
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Razor 💙 (@raysmith180) reported
@LUFCGAZ84 @virginmedia Virgin media say there are no issues affecting Bly
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Jack (@jkerrlfc) reported
@virginmedia Hi, it will let me connect now wirelessly thankfully I haven’t tried wired yet. One other issue is that I often see my phone disconnecting and turning to mobile data whilst it still says that it is connected.
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Sarah Williams (@SarahAndrews) reported
@virginmedia Now put in another queue without warning. 62 minutes and counting I would like to raise a complaint
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Gavin Hubbard (@GavinHub) reported
@virginmedia I mean, demonstrably not true if you can offer a new customer better, no? But I realise nothing better coming, captive audience and all that where there's no competition in the area. I blame no specific person, just shouting frustration into the void.
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Bylgjan🐝 (@bylgja_babylons) reported
@virginmedia Tryed all those. When I contact you via phone all I get is a robot lady who tells me I don’t have a problem. But I do. What number is there I can phone to speak to a human employee please?
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Munir Ahmed (@MunirAhmed26) reported
@VMO2News @virginmedia Im currently a customer of virgin media i called to upgrade to 1 gig thinking as a loyal customer i could het this deal apparently not i was told to upgrade will cost me £75.25 what a joke
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Sarah (@maxla29) reported
@virginmedia We have checked and yes the work is meant to be completed and no issues.