Virgin Media Outage Report in Harrow, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Harrow, England
The most recent Virgin Media outage reports came from the following cities: Westminster Abbey, Brent, Camden Town, Slough, London, Islington, Paddington, Southwark, Hampstead, Enfield Town, City of London, Hammersmith, Hayes, Tower Hamlets, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 18 minutes ago |
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Internet | 32 minutes ago |
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Internet | 12 hours ago |
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Internet | 17 hours ago |
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Internet | 18 hours ago |
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Total Blackout | 19 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Bhamini Lynn (@BhaminiLynn) reported from Slough, England@virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!
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Martin Phillp (@PlexNetflix) reported from Camberwell, England@Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.
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Jonathan Kelly (@JKBartsHeart) reported from Kensington, England@TheMichaelMoran @virginmedia I know, not as regular but I get issues + creative billing. But they ring every week to up sell. I just need to get my arse in gear & switch
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Jenny Illmann (@JennyIllmann) reported from London, EnglandLately Virgin Media hasn’t been very good at all. I never used to have issues with it.
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DEBS WILD (@debswild) reported from London Colney, England@virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.
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SD KATO (@D2SDKATO) reported from Barnet, England@StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude
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iam_Phemmy_Nice® 👻 (@phemmynice) reported from London Colney, EnglandBritish media want a virgin and saint to be next PM...... why this a news for GODSAKE!!!! As if that lady who asked that stupid foolish question is a saint.... WTF!!!!
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Jonathon Lisseman (@Jonathon73) reported from Richmond, England@virginmedia I cannot believe the audacity of your adverts. We live in Twickenham and have regretted every day since we switched from Sky. (Even though they were robbing us for 11 years loyalty). We would happily pay overpriced sky for absolutely substandard virgin service.
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Sandip Kataria (@katarias) reported from Watford, England@virginmedia any service issues lost broadband services now stuck on the phone to 150 and in the queue listing to crap music. #poorservice
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Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England@sharonodea @virginmedia Yes there is a problem with the fibre optic into Barnes, regularly happens to me.
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Hugh Scantlebury (@HDPMS) reported from Kingston upon Thames, England@virginmedia Engineer on site. No signal for the “little” channels E4, Channel 5 etc. (others are OK) so he’s in the pit in the street. Presumably therefore not just us....
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Richard Howell (@richardhowell20) reported from Spelthorne District, EnglandSo, @virginmedia, I’ve struggled with you poor hub for 18 months, then had to spend £200 on an intelligent Wi-Fi hub for you to bring and intelligent hub as you’ve identified this as a problem! #poordeal
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Mahdi Taghizadeh (@mahdi) reported from London Colney, EnglandCan’t believe that getting a home broadband in London is such a pain in the neck! @virginmedia said they don’t offer the service at my building while they didn’t even bother to call me back and inform me, I waited 10 minutes on the line to hear this shit from them!
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Nigel Pearce (@nigeljcp) reported from Barnet, EnglandVery disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.
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Chi Lord (@RevdChi) reported from Hillingdon, EnglandSo disappointed with my phone call with @virginmedia customer service team trying to rip me off. Needless to say that I’ll be ending my subscription with them. #worstever
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Nick (@NickO_L1805) reported from Richmond, England@virginmedia Ok, so as promised here’s an update… the problem still exists!! Instagram works perfectly on 4G & any WiFi other than Virgin, but on Virgin WiFi it is slow & won’t load videos or carousel posts properly. As per the forum threads, this is an ongoing issue with Virgin WiFi only.
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martinoxley (@martinoxley) reported from Richmond, England@virginmedia This is not customer service. It's inertia selling. I have to call you, fill in forms etc for a problem you created. You have all of my details. I want you to contact me.
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John Briggs (@JohnJohnb471) reported from London, EnglandJust want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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Eamonn Curran (@EamonnCurran2) reported from Ealing, England@virginmedia It's the first time for the cabinet but multiple times for the sh## service
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Paul and Sir Fluffy Watson (@Praeceps69) reported from Hounslow, England@virginmedia I'm already a customer. I was considering moving up north, until I found out that nearly all the areas I want to move to have no virgin broadband. So I am stuck where I am.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise (@No1_Dutchess) reported@virginmedia whats going on with sky sports box office- the pictuee for the boxing for Joshua fight is awful - keeps pixalatinf - what a waste of £26. Will this be fixed for the main fight or how do I get a refund
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Daniel Pacey (@PaceyRLC) reported@virginmedia how do I get a refund for the £25 I paid for this boxing? Pixelated and keeps freezing. Surely under ofcom regulations your not providing the service I'm paying for???
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Andy Golds (@andyg81) reported@virginmedia utter shocking Ppv service for Joshua fight how do we get full refunds it’s not watchable !
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Lawrence Gough (@LawrenceGough4) reported@virginmedia please sort out the sky box office issues. £26!! Or give me my money back. Ridiculous
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“) O’CR “) (@PeiLyla90) reported@virginmedia £26 and can barely see the fights!!!! The picture quality is so poor!! Every other channel on my box is working fine. This is a joke for something costing so much money 🥺🥺🥺
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CMB77 (@ChriMBow) reportedIn a tier 3 lockdown with no pubs open is NOT a good time for @virginmedia to charge £26 to **** up the streaming of a British boxer fighting on home turf!!!!!!!!!!! Sort it out Branson 😡😡😡 #JoshuaPulev
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Durantus (@DuranClayton) reported@virginmedia just spent £25 on Sky Box Office and its pixelating like mad. Why is there always issue with Virgin?
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Mark Dodd (@Little_dread) reported@virginmedia this is terrible!! Sort it out, not worth £25 at all #JoshuaPulev
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Johnny Daly (@jayolad) reported@jackjddaniels @virginmedia Got the same. Fix time is minutes after the fight will be over! At least this is grounds for a refund if nothing else
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nick brown (@nick_d_brownie) reported@virginmedia Is everyone having the same issues with the picture quality on the Joshua PPV event ? Ours keeps freezing and digitising. At £26 it’s not good enough.