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Virgin Media

Virgin Media outages and service status in Harrow, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Harrow, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 7, 6:40 PM GMT+1.
  • 88% Internet (88%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Wandsworth, City of London, City of Westminster, Watford, Wembley, Barnet, Slough, Southwark, Camden Town, Enfield Town, Kingston upon Thames, Westminster Abbey, and Brent.

CityProblem TypeReport Time
London Wi-fi 9 minutes ago
London Internet 2 hours ago
London Phone 2 hours ago
Hammersmith Total Blackout 5 hours ago
Wandsworth E-mail 5 hours ago
City of London Wi-fi 5 hours ago

Nearby cities with recent reports

Slough

11 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • subhendudey
    Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    @virginmedia So that's fine it looks you don't want to resolve the issue. I made many calls. I shared my account details with you and you can travel it. My contact details are there.

  • TheGeekiestOne
    The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    When can i leave from the poor service which is @virginmedia ?

  • djsdotsv
    DJ S DOT (@djsdotsv) reported from Islington, England

    @virginmedia internet down again 2nd night in a row #fixup

  • Laura_Rads
    Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @virginmedia Okay so I’ve just been told an outage until 4pm, it was 5.55pm yesterday and it was back before but this isn’t ideal when working from home and why does it keep happening?

  • amrat_patel_100
    Amrat Patel (@amrat_patel_100) reported from Barnet, England

    @ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.

  • Poupina__
    🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩 (@Poupina__) reported from Islington, England

    Virgin media is down again ??? My WiFi is not working man 😒😒😒

  • nixearle
    Nicola Slyper (@nixearle) reported from London, England

    @virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?

  • TomRileyImages
    TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England

    @virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!

  • Spencer0814
    HARRY T (@Spencer0814) reported from Lambeth, England

    @virginmedia @VirginMediaCorp @richardbranson wow! We are barely into the month of August and my broadband service is down yet again!!! The tech team are saying it will take 4.5hrs b4 connection

  • Annalisalisetta
    Annalisa (@Annalisalisetta) reported from Islington, England

    @virginmedia how can I contact your costumer service? The stores are closed and no one answers at costumers number

  • adammorris101
    Adam Morris (@adammorris101) reported from Camden Town, England

    @virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?

  • nizbit
    Nizbit LFC* (@nizbit) reported from Kensington, England

    @courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect

  • UB5simon
    Simon Bye 🎪🔶 (@UB5simon) reported from Southall, England

    @virginmedia Service is back, but I moved over to VM recently and the service from my previous provider was much more reliable. WiFi has been down several times in the last few months.

  • subhendudey
    Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    @virginmedia I will be waiting for a call from your end as I can see you have sent me the bills on my email asking me to pay immediately. I had used your services since last 10 years. Your service has gone down to worst.

  • Laura_Rads
    Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @virginmedia Will we be compensated for the outage? Because this is two days now and almost 2 weeks of intermittant, keep dropping out and unplugging and I’m sure you can appreciate many of us are having to work from home atm

  • scottdb79
    Scott (@scottdb79) reported from London, England

    @virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.

  • bobbybirchall
    Bobby Birchall (@bobbybirchall) reported from Ealing, England

    @virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.

  • TheGeekiestOne
    The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?

  • MattBultitude
    Matthew Bultitude (@MattBultitude) reported from Camberwell, England

    @virginmedia Still not working. The best @virginmedia can say is “have you tried re-booting” it !!! YES - multiple times. Hoping an engineer might come tomorrow. Sadly a very poor service.

  • divaAlison1
    Alison Simmons (@divaAlison1) reported from Lambeth, England

    What is it with customer service these days, first @virginmedia now @Lookaftermybill supposedly calling me back to discuss the issue at 12.15pm - as of yet nothing #3pm #useless #noservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • curlylew06
    Gareth Lewis (@curlylew06) reported

    @virginmedia @richardbranson @virginmedia forcing pedestrians onto a main road due to lack of customer care #cowboysservice #whoistheboss

  • KriPtiK02
    KriPtiꓘ (@KriPtiK02) reported

    It’s a shame that Virgin Media, the best internet provider in the UK, is still absolutely ******* terrible

  • patch_204
    Digi D (@patch_204) reported

    @virginmedia Thanks , managed to get a price of £87 pm to upgrade and a £35 hub 4 activation fee. Bit much will wait until price comes down a bit

  • Annagoge
    Anna Park (@Annagoge) reported

    Apologies if anyone is trying to reach me by email but my account has been frozen. Any help from @virginmedia would be gratefully received (I understand the IT dept. only work till 2.30pm on a Sat 😔).

  • shanedonnelly
    Shane Donnelly (@shanedonnelly) reported

    @virginmedia I was told when I contacted live chat that I could cancel by talking to the customer relations team via web chat. The message I send them said I wanted to cancel. If they had told me "you must ring someone to cancel" then I would have.

  • jamboross
    Ross R MacLean (@jamboross) reported

    After 20 years the time has come...@SkyHelpTeam @Sky you can't provide me with TV and recommended going to @virginmedia instead, who already supply me with Internet & landline (which I no longer require). Are you going to help me on this to work smoothly and I want the dish gone!

  • ImKrayyzee
    Krayyzzee (@ImKrayyzee) reported

    @MaGiKnInJaFrEaK Moved house, went with Virgin Media 500 download and 35 upload. Not bad so far 👌🤙

  • Joel1605
    Joel Thornton (@Joel1605) reported

    @virginmedia Issues still ongoing.. not internet for 20 minutes today… website says no fault in the area… somehow don’t think it’s fixed. 1 and a half weeks till @Ofcom report is back and can finally cancel this pile of 💩

  • Annagoge
    Anna Park (@Annagoge) reported

    @virginmedia I don’t see how you can help me without personally looking at my account so we will have to leave this conversation here. To say I am disappointed in the service is an understatement.

  • neillatham
    Neil Latham (@neillatham) reported

    @virginmedia do you have a speed issue in the WD25 area. Speed has dropped to 20mb down, up is still the normal 35-40mb. (Tested on WiFi and wired). Thanks