Virgin Media outages and service status in Harrow, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Barnet, Southall, Ealing, Kensington, Edgware, Hounslow, Brentford, Hayes, Stanmore, Watford, Wembley, Harrow, Northolt, and Borehamwood.

City	Problem Type	Report Time
Hammersmith	Internet	16 hours ago
Hammersmith	Internet	17 hours ago
Hammersmith	Internet	2 days ago
Barnet	E-mail	3 days ago
Southall	Internet	3 days ago
Southall	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  Peggy Dyer (@Mrspdyer) reported 3 minutes ago from Barnet, England

  @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

• 
  maureen robert (@morish1) reported 4 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 7 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Spencer Millbery (@SMillbery) reported 7 minutes ago from Harrow Weald, England

  @virginmedia Service page says no issues.

• 
  Ravinder Judge (@judge_ravinder) reported 8 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Paul Lewis (@paulstevenlewis) reported 9 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 17 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  Gabor (@GaborPfalzer) reported 17 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  jrd1982 (@thefitebegins) reported 18 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Sandeep Pandya (@spandya1) reported 19 minutes ago from Watford, England

  @virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 23 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Alan Hodge (@hodgie_hd) reported 26 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 27 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Gabriela Lungu (@GabrielaLungu) reported 28 minutes ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

• 
  Ben Shaw (@bendog90) reported 37 minutes ago from Shenley, England

  @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

• 
  Yessi Bello-Perez (@yessibelloperez) reported 37 minutes ago from Ealing, England

  @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 38 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 43 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  jeanne smith (@jeannesmith1) reported 51 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 56 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pedro Montes de Oca (@montesdeocapj) reported 7 minutes ago

  I need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.

• 
  Stephen Maddock (@stephenm68) reported 7 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Lifes MIS-Takes (@alan_reddish) reported 9 minutes ago

  @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours

• 
  UK veteran (@irishguard1998) reported 10 minutes ago

  @Magnoli23215778 @virginmedia They are terrible I left them years ago

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 11 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 11 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Jay (@_Jay_1992) reported 15 minutes ago

  @MelJanie @virginmedia Virgin are diabolical do not bother at all, woeful customer service levels zero information given and just as good internet speeds found at better company’s

• 
  Seren 7 (@Seren_7) reported 17 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  Pekalton (@Pekalton) reported 17 minutes ago

  @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

• 
  Paddy Sweeney (@PaddySw99745534) reported 17 minutes ago

  @virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You don’t appear to know what you are doing. Awful customer service. Paddy Sweeney