Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Islington, London, Paddington, City of London, Southall, Camden Town, St Albans, Southwark, Harrow, Tower Hamlets, City of Westminster, Windsor, Wembley and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Islington |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Paddington |
Internet | |
| City of London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.
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Richard Pile
(@DrRichardPile) reported
from
St Albans, England
After 72 hours without functioning WiFi/broadband (have given up explaining the difference to my bemused family) , normal service is resumed. It’s been tough. We had to actually watch whatever was on live TV. Dreadful. Big thanks to @bt_uk for sorting out @virginmedia mess
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@virginmedia is down. Area 3. Please fix ASAP.
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aliyah
(@_aliyahfaith) reported
from
Lambeth, England
Virgin media is the worst broadband ever!
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia I grumble, why, why, why is it so hard for the online people to do anything. You are after all an online company. He feels my pain but all he can offer is for someone to call me back the next day. I never get the call.
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Jonny
(@jonnytbonewils) reported
from
Camberwell, England
@virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
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Michael McDermott
(@ElGuiri13) reported
from
Barnet, England
Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia
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Sarah Leveridge
(@sarahleveridge) reported
from
Paddington, England
@virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia At some-point in Dec I try cancelling contract through online chat => computer says no, you must phone up. Ugh. I don't understand why, but fine... 29th Dec -my move out date- I phone up to cancel, 25 minutes later apparently it's done. (...to be continued)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LondonLadyD
(@xxD_girlxx) reported
@virginmedia - My connection is really unstable, reconnecting/disconnecting and dropping constantly, how can I fix this please?
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Ryan Hutchison
(@BlizzardModzz) reported
@virginmedia you have to be *************** now my WiFi is yet again not working on anything not my pc not my phone and not my PS4 your clearly not the fastest provider or the most reliable
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Jane McKie
(@JaneMcKie4) reported
@virginmedia internet outage in KA1 area- Can you advise when this will be resolved thanks
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Sbeb
(@sebbytaylor12) reported
@virginmedia Right now things are fine. The problems happen overnight where we have blackouts/intermittent connection. This happens a multiple times a week - sometimes lasting until the early morning, affecting my ability to work.
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👨🦼Crazylegscraig #xboxJesus#
(@XboxJesus87) reported
@virginmedia Just says no known issues as always ...
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Ryan Kirkaldy
(@Vision2UK) reported
@virginmedia Were a new build, competed 2 years ago. Those cables in the photo are yours and are still awaiting a box to connect to. They have been like that open to the elements for 2+ years. We've moaned at #redrow dozens of times. It's part of our 400 snags left to fix here.
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That Phantom Crash Lady 💙
(@LittleBeeLight) reported
@virginmedia Why does your network always kick out at 2am every single day? This is getting ridiculous, we can't do anything online.
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Kajal
(@KajalTanna22) reported
@virginmedia Hi, this is the 4th day with no service and all we keep being told is an engineer is on its way! The fix time keeps being pushed back its ridiculous!!!!!
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Dean Kelly
(@deankelly708) reported
@virginmedia we have not had consistent working internet for 3 days. Yet I do a test and it says no issue in your area. How can we find out what’s going on as it says book and engineer then you can’t book
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Amee ☆.。.:*・°☆.。.:*・
(@Amyy_Symcox) reported
@virginmedia I raised my complaint on Friday which was the first day on cover with you and as far as I’m aware it has now been escalated further. I just find the customer service I have received shocking but worst of all the phone being used whilst on call to a customer @richardbranson