Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 12/11/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Islington, Muswell Hill, Barnet, Hounslow, Harringay, Paddington, City of London, Southall, Camden Town, St Albans, Southwark, Harrow and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomIslington Internet
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard

  • BeesWingedEyes Sophie Joanna (@BeesWingedEyes) reported from Watford, England

    When my Dad died last year @virginmedia, you deleted his email account. I’ve been trying to get it back to check his messages but the complaints department keeps saying they’ve tried to call and couldn’t reach me (they haven’t) and then closed each complaint. Can you help please?

  • t1m1964 tim (@t1m1964) reported from Camberwell, England

    @virginmedia I need to be able to speak to someone in the uk about an elder vulnerable person who is without service. please advise.

  • BeesWingedEyes Sophie Joanna (@BeesWingedEyes) reported from Watford, England

    @virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @virginmedia Only the tv drops out, same time every Friday about 7pm, no errors are on the website

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia never sign up with this company. They won't take no for an answer when you decide to leave and continue to steal your money! Even when you send their equipment back! 😡 Virgin stop stealing from my Dad! He is a pensioner!

  • khem21766391 Khemical (@khem21766391) reported from Ealing, England

    @virginmedia internets down again.. is there an outage?

  • camjwall Cameron (@camjwall) reported from Lambeth, England

    @virginmedia No, unsurprisingly almost 48 hours later the issue is resolved. Would have been nice to receive some communication. Can you provide details on compensation arrangements.

  • khem21766391 Khemical (@khem21766391) reported from Ealing, England

    @virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia We last requested to the money back on Jan. You lied and said you never got a request from vodaphone. Vodaphone however have asked you loads of times and said you are the worst to work with. They have a lot of trouble getting you to cooperate!

  • owengmusic Eoghan (@owengmusic) reported from Wandsworth, England

    @virginmedia can you please cancel my order. Your Filipino call centre staff just put me on hold for ages and then hang up on me.

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia Well I'd advise that you cancel, give us our number back and money back! This is ridiculous!! Last time I spoke in Jan via Web chat, you said you'd never got a request from Vodaphone about our number! Vodaphone said they have requested though.

  • t1m1964 tim (@t1m1964) reported from Camberwell, England

    @virginmedia Certainly, but I would prefer not to in open messages for obvious reasons. Suffice to say, old, ill, no service, cancelled appointment by text.

  • matteobuschitta Matteo Buschittari (@matteobuschitta) reported from Wandsworth, England

    @virginmedia internet not working in clapham common area...tried all the procedures already and none working

  • chersvacca Cherstyn Hurley (@chersvacca) reported from Barnet, England

    @virginmedia what is happening, disastrous internet today, total outage for hours at a time in North London. #deadlines and #homeworking impossible with this lack of service ? No explanation or idea when it will be restored

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    @patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    @virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia My Dad canceled his contract with you back in October and sent his equipment back as requested. Yet you still charge him! We and vodaphone have asked you 100s of times to give our number back but you lie and say you never got a request! Fraudulent!

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia We requested the money back and phone no back in Jan. You lied and said vodaphone never requested the number back. As you won't cancel, my Dad stopped you charging with his bank. Now you're trying to charge another £58 to restore the service?!

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia So my Dad asked the bank to stop you and now you're trying to charge him another £58 to restore your service! Just give us our number back and money! Lets be done with already!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • willjennings80 Will Jennings (@willjennings80) reported

    @virginmedia Please can you give me an *accurate* time that wifi in my area of SW London will be mended? As it is, every three hours you simply add three more hours to your fix estimate time. For over a day & a half now. Just say something I can trust so I can plan work, please.

  • davidmillingen David (@davidmillingen) reported

    @virginmedia neighbours and I have had no internet in SE11 for 2 days, and problems since 10th - still unresolved, and going into third day now. Time of fix gets delayed every couple of hours. No communication either. When you sorting it out? 😠

  • jamiehandsdev Jamie Hands (@jamiehandsdev) reported

    Disgusting that @virginmedia are making an elderly woman wait another 3 days on top of the already 5 days to send an engineer to fix her phone in the middle of a lockdown! Shame on you @virginmedia!

  • zoebartlett Zoe Bartlett (@zoebartlett) reported

    @virginmedia The continued poor service, rude staff, constantly trying to get through. When I do - I do not get any answers. I was told I would get a call call back by a manager within 72 hours - no call back. Where do I go from here?

  • stevecox2008 Steve Cox Esq. (@stevecox2008) reported

    @virginmedia Hub 3 - currently ave c. 70 mbps down on phone which is Ok but couple days ago c 7 and at times unable even to connect for speed test. iPad is better 225 now but also dropped out over last couple weeks. I have 500mb contract.

  • stevecox2008 Steve Cox Esq. (@stevecox2008) reported

    @virginmedia Yes tried that the other day and things are improved but still having some issues on devices with occasional drop out and slowing

  • Claudette966 Claudette Hewitt (@Claudette966) reported

    @virginmedia I am sadly with virgin media and have had no tv or internet for the past 2 days. Each time I contact virgin media they give me a time when it will be back on. Each time that given time comes and goes and my tv and broadband are still down. Virgin Media's service is rotten!

  • stevecox2008 Steve Cox Esq. (@stevecox2008) reported

    @virginmedia No local issues at the moment

  • MohamedIdle Mohamed Mojo Idle (@MohamedIdle) reported

    Two days without internet and TV. Honestly to make matters worse the customer service has been horrendous @virginmedia

  • soundiesam Samuel Lynam (@soundiesam) reported

    @virginmedia how has my internet now been down 2 days and you haven’t contacted me with a reason and your get updates function isn’t working. How can it possibly take 2 days to fix an issue. Your customer service is terrible.