Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 11/28/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, Muswell Hill, Southall, Camden Town, Barnet, Harringay, City of London, Watford, Wandsworth, Feltham, St Albans, City of Westminster and Paddington.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

  • mmpa4 Mansukh (@mmpa4) reported from Watford, England

    @virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

  • itsnotO56763609 itsnotOK (@itsnotO56763609) reported from Spelthorne District, England

    @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • niroknox Niro Knox (@niroknox) reported from Potters Bar, England

    @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

  • sallyhhk SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • pool1206 kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported from Kingston upon Thames, England

    @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Kensington, England

    @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

  • BBLn15 Helen Reihill (@BBLn15) reported from Tottenham, England

    @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

  • marcones87 marco salamone (@marcones87) reported from Tottenham, England

    @virginmedia n22 my line is down, this issue is due for the weather?

  • itsnotO56763609 itsnotOK (@itsnotO56763609) reported from Spelthorne District, England

    @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England

    @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

  • fadermonkeyking Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

  • Omnomnick Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • fadermonkeyking Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Wandsworth, England

    @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _xVintoreZ XVintoreZ (@_xVintoreZ) reported

    @virginmedia Hi, made 2 complaints now, and got the same stupid copy paste response both times. I am recieving less than 2% of the service i am paying for, and this is preventing me from working. Your support has been useless. Everyone i speak too says a different thing,except the complaints

  • jharris1992 James Harris (@jharris1992) reported

    @virginmedia is there an issue with landlines in Manchester?

  • MichaelFreebor4 Mike Freeborn (@MichaelFreebor4) reported

    @virginmedia You replied last week advising I can now raise this (very basic) complaint with the independent body CISAS due to the length of time it’s taken you to respond. Shocking customer service, though looking at other comments on your site I am far from alone in this regard!

  • RupertVonLicht1 Rupert Von Lichtenstein (@RupertVonLicht1) reported

    @virginmedia is really starting to piss me off. Constant Internet issues. Constant #WiFi dropouts. 4 words #virgin - 1: Sort 2: Your 3: **** 4: Out

  • RyanDent18 dentwatch (@RyanDent18) reported

    @virginmedia after complaining 3 weeks ago about having no TV for almost 4 days I have still not received any feedback? Now my TV box and Wifi are both playing up again. FIX THIS ISSUE. I’m paying a fortune for this service and you’re not delivering.

  • Carolesmith71Cs Carole Smith (@Carolesmith71Cs) reported

    @virginmedia you renew your contract to save you money. Reduce your bill because it going up... And to be told a price on a 18 month contract at a lower price and then find out it's not what you were told.... And to top it off they still hick the price Broken contract from vm 😡

  • riaSdAS Ria Star (@riaSdAS) reported

    @virginmedia Done that no signal from hub

  • Shearmans Sarah Shearman (@Shearmans) reported

    @virginmedia @furrymoocat Adding to this as a neighbour - not only terrible service for weeks, (we have all had to shell out for extra mobile data) but customer service dreadful, all sorts of mistruths, unfair cancellation penalty, showing a real distain for customers

  • john7evo john eaves (@john7evo) reported

    @virginmedia Why would there be a price increase if you are tied in .. all wrong, my price as increased so this will be the last time I use Virgin .. all wrong never advised of this when taking the contract out .. @skytv for me next

  • K4thy72 K4thy72 (@K4thy72) reported

    @BT you make @virginmedia look good. Cancelled BT in December. Final bill received in January with confirmation email that they have received equipment back. Unbeknown BT have billed OAP Dad for 2 months!! Now asking "did he cancel" WTH