Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, City of London, Southall, Hammersmith, Camden Town, St Albans, Southwark, Harrow, Tower Hamlets, Islington, City of Westminster, Windsor, Wembley and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Paddington |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.
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Imam Mansoor Clarke
(@mansoor_clarke) reported
from
Wandsworth, England
@virginmedia I have had issues with it on and off continuously since I joined. 99% of the time the checker says nothing is wrong. Is there any way that an engineer can come and check the stability of my connection? Which decides to cut out every couple of days
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fabiano
(@fabparra) reported
from
Brentford, England
@LifeInKilburn My karma at moment is a bad service and a horrible customer service experience from #virginmedia 8 days without internet or staff signals
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Karen
(@KBaitup) reported
from
Kingston upon Thames, England
@virginmedia how can I get to talk to someone about an issue I have? Is there a link for online chat? When I call it says you are too busy and cuts me off?
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia Hey @virginmedia Here i go again Tks for the new hub, the same model as the old one. The HUB was delivered to me but no technician to check the problem and no signal yet. I didn’t have broadband for 4 days, then it came back for 1 and today off again.only. Sorry @LifeInKilburn
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise
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Graham Smith 🌹🌹🌹
(@Grmbles) reported
from
Camberwell, England
@virginmedia is there anyone who can help with why my internet has stopped working?
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Paul Sexstone
(@pompeypaul72) reported
from
Kingston upon Thames, England
Hey @virginmedia what’s going on with your shambolic service in Surbiton? No internet and no TV, again. Any idea when we might get some stability please?
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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J Λ M Ξ S
(@jamesglynn) reported
from
Camberwell, England
@hopburnsblack @virginmedia @vmbusiness Is this Peckham-wide? Ours has been down or on/off for three days too
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@virginmedia Made an official complaint as I was without broadband for FOUR days in January in the UB5 area Your resolution team's reply was it's working now.. No compensation, no explanation...Given a number to complain within 28 days that went dead when I rang it..Please DM me for details
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davidjpoole
(@davidjpoole1) reported
from
Richmond, England
@virginmedia my Wi-fi sucks! The service has been iffy all weekend in Teddington really truly poor service. You need to sort it out.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia every time we have bad rain, my tv service ALWAYS crashes! Yet you have the cheek to tell me it’s nothing to do with the rain!?!?!? Why do your engineers agree with me then? All the money I pay you for a rubbish service 😡😡😡😡
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Tanvir Siddiqui
(@tanvir_siddiqui) reported
from
Hounslow, England
@virginmedia I have been trying to reach out to call center agent for over 2 weeks now. I was promised from online agent that someone will call me within an hour. That call never came! This is unbelievably poor service!
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Dr James Morris
(@Cyberwest) reported
from
Tottenham, England
@katerussell Virgin Media support once told me that 2 days of no service were because “accidents happen”. I immediately switched to another broadband provider and will never go back to Virgin.
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Vinny Davidson
(@Vinnyd82) reported
from
Kingston upon Thames, England
@virginmedia Is there a particular issue with you call centre today? I have been cut off twice today, on hold for cumulative 3 hours, your instant messenger doesn’t respond and your text message service doesn’t reply. Is there anyway to actually get in touch
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Ryan Desai
(@ryandesai) reported
from
Wandsworth, England
@LauraKwong @virginmedia Please actually sort out the service in SW12 @virginmedia. Barely managed to string an hour of connectivity together the last two days. Unacceptable service when we’re all trying to work from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Gibson
(@jamesgibson279) reported
@virginmedia again using 3G to tweet as no broadband, after months of problems and it ‘being fixed ‘ it’s just as bad, WiFi strong but no internet, not paying next bill, not one penny.
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Chris
(@axisofweasel) reported
@virginmedia any chance you can help recover my mums emails? Her NTLworld account has finally closed and she’s lost everything. Huge amount of contacts etc. She’s totally devastated and had no notice of this. Any help recovering the emails to export would be amazing!
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Mark
(@m_v_bridgman) reported
@virginmedia Nope. According to the service status everything is fine and dandy. It always says the same but everytime it rains more than a little drizzle our internet goes down.
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Lisa Felstead
(@LmuzF) reported
Wow! Thank you so much @virginmedia for keeping me on hold and then cutting off the phone calls for which feels like the entirety of my Saturday. And still not fixing the problem. Incredible service. #virginmedia #dreadful #shouldagonetosky
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Paul Gaskell
(@PaulGaskell11) reported
@virginmedia Hopefully I'll have a new Service Provider! Thanks for nothing #virginmediadown
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Themis
(@ThemisJ3) reported
@virginmedia What's the process for registering a phone for repair under warranty? Twice now with same issue, tried your chat bot (utterly useless) now in queue for 2 hours for someone called Leslie. Booked repair last week, no box has arrived. Virgin, you're a mess & a disgrace.
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Jannerman RN 🇬🇧🇺🇸🇮🇱🇲🇹
(@Jannerman5) reported
@virginmedia Yer, fix my bundle oh, & e mail, cheers 🤨
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Ricky
(@thotfulwalrus) reported
@m_v_bridgman @virginmedia I have the same issues. My junction box is across the road from me and in a very very sorry state I.e no door cover, the last time virgin repaired it they just put tape around it to hold it together. Virgin just don’t care about hardware only money it seems.
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Nicholas Poole
(@NickPoole1) reported
@virginmedia I couldn't get through to you to lodge one. Also, I have zero interest in being managed through your de-escalation script. The service is below the advertised level and has had too many faults.
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Andrew Brooks
(@WebelWebel) reported
@virginmedia ...just tell us a bulldozer driver has cut through the cables, or there's been a fire at the exchange, and for f@%ks sake build more resilience into your network. I was at IT Orofessional for 35 years. If I had a network as non-resluent as Vurgin's, I wouldn't have lasted long!