Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Barnet, City of Westminster, Southall, Harringay, Hayes, Enfield Town, Hampstead, City of London, Southwark, Slough, Chesham, Islington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Paddington |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Barnet |
TV | |
| City of Westminster |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
Why have I been holding for over 30 mins @virginmedia Your response times are as bad as your fiber optic speeds. Terrible service.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have @virginmedia broadband and have been having issues the past 24-48 hours and have found their customer services less than helpful then it might be worth a complaint to @Ofcom I’ve just filled a form in. We are now paying for data due to lack of broadband service
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
My @virginmedia V6 box must be broken, it's suggesting I record the Michael MacIntyre show. WTFlip #MichaelMcIntyresBigShow
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Windmill Flowers
(@MaryWindmill) reported
from
Lambeth, England
Virgin Media horrendous service and ridiculous methods when they attempt to resolve customer complaint
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matt coyde
(@CoydeMatt) reported
from
Kingston upon Thames, England
@virginmedia Maybe they could fix the broadband in my area whilst they are at it
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Michelle Sanders 🗺🌴
(@mxchelleex) reported
from
Kingston upon Thames, England
@virginmedia please fix the WiFi, it’s been a week now & we’re all 3rd year uni students 😭
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@virginmedia 40 minutes it took for one of your operators to answer the telephone with no apology. I pay for a 200MB/s service and am currently receiving about 8MB/s and it’s been like this for weeks. I hope you’ll be adjusting my bill.
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Windmill Flowers
(@MaryWindmill) reported
from
Lambeth, England
@virginmedia Interesting how quickly a response is given once placed on Twitter. Being told you will be called back and this does not happen only after chasing and then ridiculous question about compensation and stupid language such as deadlock.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
So apparently @virginmedia has a massive issue and we and many others have been told it won’t be working to 29th November. They won’t update the app or their site to reflect this, their twitter team here are not be honest about what is clearly a big problem. #CustomerServiceFail
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55factory
(@55factory) reported
from
Tottenham, England
VIRGIN MEDIA are stealing money from accounts. Last week @virginmedia stole £150 from an account, they are now avoiding paying it back EVEN after accepting the mistake. They have gona as far as to just not take a call, never phone back and bypass the customer
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia the internet is still out, lots of people complaining. You’ve lied and denied and your customer services have been slack at best. I’ve now had to pay for extra data on my phone to be able to work and function. Can we claim compensation @Ofcom #virginmedia
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Jack
(@jackwenman) reported
from
Ealing, England
@virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
We are in a holding pattern on the phone with @virginmedia to speak to an actual human about our not working WiFi. How long will we wait for to actually get through to someone. #CustomerServiceFail
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
@TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Thank you I have already made a compliant about tosin. Awaiting your best customer services colleges to call me and convince me why I should remain with you. Where new customer get a better service then a loyal one.
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michelle stone
(@mich1749) reported
from
Merton, England
@virginmedia No one could help me so I cancelled! I give up
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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michelle stone
(@mich1749) reported
from
Merton, England
@virginmedia I am a new customer supposed to be installed today and already somebody not doing there job! Would like someone to contact me please
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia The problem is you’ve lied and tried to pretend there isn’t a massive problem. Some honest answers about what’s been going on would make all the difference
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HancoxRead Recruitment Ltd
(@hancoxread) reported
@virginmedia ...been *********** to as I will guarantee that my call was recorded and you will hear why she needs to be sacked...it was a stuck record of a crap paper pitch
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Adrian Jones
(@alphawebserv) reported
@virginmedia After 8 hours I asked that the chat be escalated to a supervisor, within minutes I was offered a resolution 🙄
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ChristheRetweeter
(@HatedbyMorons) reported
@virginmedia your service is absolutely terrible. Mailing me to say i can cancel at the end of my contract for nothing but give ZERO, NONE, NIL actual guidance or info on how it’s done. I don’t want to give 30 days notice, but at the rate it takes you to reply ill have no choice
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Kim Nguyen
(@Kim91988) reported
@virginmedia You contacted me through this number. Is this a legit number as your colleague on the phone suggested it was spam which is even more worrying as to how you share customer info as the message had our old wrong address details which I responded with the correct one…
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Heffebaycay
(@heffebaycay) reported
@Paul_Reviews @virginmedia @ScottMcGready IIRC, their answer to this poor security practice was that this was not a password but a « memorable word » 😔
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The _ Real _ Lewi_
(@LewiLambert5) reported
Mostly complaint company in this Country #VirginMedia or #CityViber
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Victoria Highley
(@VictoriaHighley) reported
@virginmedia somethings going wrong at your HQ! I cancelled virgin tv December.30 days notice.bill comes for Feb £32more than what I normally pay.I call to query they say it’s ok your next bill is credited -£56.. (should be £28) March just comes through EVEN MORE £92! WTF VIRGIN
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HancoxRead Recruitment Ltd
(@hancoxread) reported
@virginmedia ...could not transfer me to you customer care team. She *** more bothered about getting me to say yes to a deal which I said no plenty of times and it was the worst sales tactic I've ever had and I am in the commercial sector. I absolutely hate the team at virgin as I've.....
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HancoxRead Recruitment Ltd
(@hancoxread) reported
@virginmedia Also I've been on hold on your WhatsApp now for in the grand total of 22 hours which includes standard work hours. Shocking and ****. It's embarrassing... Richard if you need help shaking up your process I'll do it for free for 3 months... retention is king. @richardbranson
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billy@wakey 💙💛
(@billbeaumont72) reported
@virginmedia Hello.. can you please get chloe to call me again 17/2 about the package she has set me up from my complaint as there appears to be a number of issues I am afraid