Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 02/16/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southall, Barnet, Harringay, Hayes, City of Westminster, Enfield Town, Hampstead, City of London, Southwark, Slough, Chesham, Paddington, Islington and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @virginmedia That doesn't work when you have to use a work proxy filter and you think it not on your network, and when going to that website on another device it's disabled, this is why I asked for it to be removed as disabled for you is not disabled.

  • maiku_akahane 赤羽マイク (@maiku_akahane) reported from Kensington, England

    I feel down as my @virginmedia internet.

  • NickyJBeale Nicky Beale (@NickyJBeale) reported from Kensington, England

    @virginmedia not very happy with the service from Virgin Media! After looking to leave them last week they promised to improve the WiFi and install a 2nd box. Well we have never and now they want to install the 2nd box in a MONTH and a HALF! #poorservice #virginmedia

  • hexham1971 adrian skelton (@hexham1971) reported from Barnet, England

    @virginmedia can you help me book an engineer visit....been trying for hours with no joy. Need some technical issues sorting ASAP ..thanks

  • pauldurie p2.0 ✊🏻 🏳️‍🌈 #BLM (@pauldurie) reported from London, England

    @OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)

  • Ryan_JL Ryan (@Ryan_JL) reported from Islington, England

    @virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?

  • DWozza Wozza (@DWozza) reported from Merton, England

    @virginmedia waiting an hour on the phone and then someone puts the phone down on me, what is wrong with you guys?

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    @virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!

  • MoraisPhilip Philip Morais (@MoraisPhilip) reported from Tottenham, England

    @virginmedia 45 mins on hold and then cut off. Service is appalling.

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia Still with the problem, no answer

  • ImaginaryCard Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia it's been 3 hours and we still don't have WiFi. We shouldn't have to wait 48 hours of bad service for a refund when this **** happens every few days 😵#virginmediadown

  • Cathemc Cat McNally-Hughes (@Cathemc) reported from Hounslow, England

    @virginmedia are there internet issue in London TW8? Can’t connect to wifi. Have been through troubleshoot guide and still no luck.

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @virginmedia Hi is there any way remove your "Advanced Network Error Search", it is stopping me access company related sites, if I want to search I would use #Bing or #Google. Look forward to having this removed not disabled from my account ASAP.

  • TraceyElliott17 Tracey Elliott (@TraceyElliott17) reported from Wandsworth, England

    @virginmedia I have never known such incompetence in a company! Four times I’ve been told we’re going to get a refund after an hour on the phone. Wrong amount taken again! You just seem to treat your customers with contempt!

  • nmargwh Nicola W (@nmargwh) reported from Spelthorne District, England

    @virginmedia Why when your team called me today regarding my decision to cancel my contract have I received an email confirming changes to my package (phone removed) and a PDF showing a contract start date of 30 Nov. The recoded call will show I’m cancelling everything and have given notice

  • Cathemc Cat McNally-Hughes (@Cathemc) reported from Hounslow, England

    @virginmedia is there an outage in London TW8? WiFi worked fine last night abs now won’t connect. Have tried to reset ect. Thanks

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    @k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!

  • AmbroseBarnaby Barnaby & Chris (@AmbroseBarnaby) reported from Richmond, England

    Anyone else left virgin media and can explain my final bill. We have now served our 30 day notice our service was cut off today. We got billed on the 12th of every month. We just got another bill with a credit and a readjustment to the final amount due Is this normal B.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bexybeatdown Bexy Beatdown (@bexybeatdown) reported

    @virginmedia But regardless of the technical side of things, I'm disgusted by the way I have been treated from the start by customer service. I was messed about constantly, even from the point of installation. Even the installation team said 'what the heck are they playing at'.

  • MrRumpy Mr Rumpy (@MrRumpy) reported

    @virginmedia I have spoken with your customer care and been informed the pre-install work didn’t happen as promised. So my install which was already delayed by 9 weeks will be rebooked… is this normal? Honestly the worst customer experience I’ve ever had

  • ftblabdi ᴀʙᴅɪ🇵🇹🇨🇭🇲🇦 (@ftblabdi) reported

    My tv keeps freezing **** U VIRGIN MEDIA **** U

  • TomDacascos Tom Dacascos (@TomDacascos) reported

    @virginmedia please could you tell me the cancellations number as the one online is no longer in service

  • GemmaPoulter6 Gemma Poulter (@GemmaPoulter6) reported

    @virginmedia Firstly it says there are no known broadband issues with my postcode area,the hub is then tested turned off and back on again following the steps and then it said I had intermittent issues, the whole Internet drops out for 5 mins at a time which is no use for me working from home

  • mrchoota hm_Ilg (@mrchoota) reported

    Virgin Media has better service than the england squad supplying Harry Kane. #ENGVUSA

  • Ryan_Ahern79 ryan ahern (@Ryan_Ahern79) reported

    @virginmedia See this is the problem, if you actually read through my tweet you can see my problem. There is no outages, there is nothing wrong with my equipment. The problem lies in your cabinet outside my property.

  • HortonStephen81 Stephen (@HortonStephen81) reported

    @virginmedia why is the signal so poor in N4

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported

    @virginmedia Staggering really that you just pay lip service to stuff like this.

  • Ryan_Ahern79 ryan ahern (@Ryan_Ahern79) reported

    @virginmedia I haven't even been issued a reference number as yet, still awaiting a call back. This is not acceptable, as I said earlier, I've been a customer since telewest came to Croydon, then blueyonder took over, then virgin media. 25yrs. That's some serious money you've had from me.