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Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Brent, Camden Town, Slough, London, Islington, Paddington, Southwark, Hampstead, Enfield Town, City of London, Hammersmith, Hayes, Tower Hamlets, City of Westminster, and Chesham.

CityProblem TypeReport Time
Brent Internet 5 hours ago
Camden Town Internet 9 hours ago
Slough Internet 10 hours ago
London Total Blackout 11 hours ago
London Wi-fi 12 hours ago
Islington Internet 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia @garysmartin Your service isn’t even worth half the money you charge

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning

  • LynetteSzeto
    Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.

  • NowHearThisUK
    Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia 6 months worth of internet issues

  • Mark_Phillips66
    Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    Yet more #virginmedia problems in NW5 - every day this week @virginmedia

  • LonerganChris
    Chris Lonergan (@LonerganChris) reported from Lambeth, England

    @virginmedia I’ve spent 1 hour on the phone trying to Cancel my service as the house has been sold! Both times it’s rung and nothing on the other end can you assist without me having to waste more time?

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud

  • AgneseRovati
    Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Camden Town, England

    @virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic

  • vishr83
    vishal.rehan (@vishr83) reported from Wandsworth, England

    @virginmedia this is the third day in a week where we have lost WiFi and I have to use my phone data. I am not happy with this service and the money we are paying and getting no messages from your company

  • Deano1969
    Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia Broadband down again? SW12 #virginmedia

  • Mark_Phillips66
    Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    @TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort

  • FaizYaz
    Y A Z F A I Z (@FaizYaz) reported from Camden Town, England

    It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia

  • linopolis
    Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • Spinnofflondon
    Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?

  • dickerboy
    Martin (@dickerboy) reported from Merton, England

    How can I speak to someone @virginmedia about broadband issues? The automated call handling doesn’t address my problem.

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Still no reply from any of your online contacts - unacceptable customer service

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mrshavron
    kayla (@mrshavron) reported

    @virginmedia Over a year every time we phone up they just say to reboot the rooter and every time we do this we have the same issue we have told customer service over the phone we need a new router and soon as that’s mentioned we are told someone from that department will call us back

  • me_bmma
    Cameron 💙 (@me_bmma) reported

    Why is Virgin Media wifi so bad tho, it's 2021, how hard can reliable wifi be?

  • jdboxall
    John Boxall (@jdboxall) reported from Merton, England

    Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.

  • paulhardycarter
    Paul Hardy Carter (@paulhardycarter) reported

    Now my @virginmedia broadband has gone down AGAIN and I have to go through the online process AGAIN - why can’t I explain the problem to somebody?

  • patelsachin2000
    SACHIN PATEL (@patelsachin2000) reported

    @virginmedia Sorry is only expected!! I know you will do nothing to give any reliable customer services. You must shut this customer service which you are running just sack of saying you have.!!

  • rosijones
    Rose🌹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@rosijones) reported

    @virginmedia Can you give me the phone customers phone number? 2 formal complaints, multiple threads of Twitter conversations and we still don't have the service we are paying for. My son has a virtual assessment for his additional needs this afternoon. If we dont have WiFi, we can't attend!

  • KyleWhittall3
    Kyle Whittall (@KyleWhittall3) reported

    @virginmedia Yeah, I’m getting low wifi connection speeds 5-15mb, I’ve tried a reboot, a hard reset, your guys on the phone either hang up on me or tell me to do the same stuff over and over. There is clearly a router issue, as indicated by the network diagnostic tool

  • AnnaFalcucci2
    Anna Falcucci (@AnnaFalcucci2) reported

    @virginhelp @virginmedia I have concluded my call after 2 hours! A formal letter of complaint will be coming soon.

  • BastionDarren
    Dazza (@BastionDarren) reported

    Hi @virginmedia my TV and phone signal as gone down at the moment help ?

  • mrphilipshelton
    Philip Shelton (@mrphilipshelton) reported

    @virginmedia and thirdly. Your router and Internet are sketchy at best and drops out all the time. Customer service is the worst in the industry. If anyone is thinking of using virgin I'd suggest not.