Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 02/03/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Paddington, City of Westminster, Tower Hamlets, Bushey, Greater London, Camden Town, Southall, Hampstead, Enfield Town, Wembley, Ealing, Islington and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @TheMichaelMoran @virginmedia I know, not as regular but I get issues + creative billing. But they ring every week to up sell. I just need to get my arse in gear & switch

  • NickO_L1805 Nick (@NickO_L1805) reported from Richmond, England

    @virginmedia Ok, so as promised here’s an update… the problem still exists!! Instagram works perfectly on 4G & any WiFi other than Virgin, but on Virgin WiFi it is slow & won’t load videos or carousel posts properly. As per the forum threads, this is an ongoing issue with Virgin WiFi only.

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @sharonodea @virginmedia Yes there is a problem with the fibre optic into Barnes, regularly happens to me.

  • StevenMcFarlan4 SDM (@StevenMcFarlan4) reported from Wandsworth, England

    @virginmedia your app and customer service are absolutely dreadful. Been going round in circles with captcha for 20 minutes, the ‘forgot your password’ link doesn’t work, and nobody replies on the online chat!!! 🤬

  • RevdChi Chi Lord (@RevdChi) reported from Hillingdon, England

    So disappointed with my phone call with @virginmedia customer service team trying to rip me off. Needless to say that I’ll be ending my subscription with them. #worstever

  • debswild DEBS WILD (@debswild) reported from London Colney, England

    @virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.

  • katarias Sandip Kataria (@katarias) reported from Watford, England

    @virginmedia any service issues lost broadband services now stuck on the phone to 150 and in the queue listing to crap music. #poorservice

  • martinoxley martinoxley (@martinoxley) reported from Richmond, England

    @virginmedia This is not customer service. It's inertia selling. I have to call you, fill in forms etc for a problem you created. You have all of my details. I want you to contact me.

  • PlexNetflix Martin Phillp (@PlexNetflix) reported from Camberwell, England

    @Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.

  • Jonathon73 Jonathon Lisseman (@Jonathon73) reported from Richmond, England

    @virginmedia I cannot believe the audacity of your adverts. We live in Twickenham and have regretted every day since we switched from Sky. (Even though they were robbing us for 11 years loyalty). We would happily pay overpriced sky for absolutely substandard virgin service.

  • HDPMS Hugh Scantlebury (@HDPMS) reported from Kingston upon Thames, England

    @virginmedia Engineer on site. No signal for the “little” channels E4, Channel 5 etc. (others are OK) so he’s in the pit in the street. Presumably therefore not just us....

  • BhaminiLynn Bhamini Lynn (@BhaminiLynn) reported from Slough, England

    @virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!

  • JohnJohnb471 John Briggs (@JohnJohnb471) reported from London, England

    Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.

  • Praeceps69 Paul and Sir Fluffy Watson (@Praeceps69) reported from Hounslow, England

    @virginmedia I'm already a customer. I was considering moving up north, until I found out that nearly all the areas I want to move to have no virgin broadband. So I am stuck where I am.

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @virginmedia It's the first time for the cabinet but multiple times for the sh## service

  • MonroeJoe Monroe (@MonroeJoe) reported from Kensington, England

    @virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all

  • nigeljcp Nigel Pearce (@nigeljcp) reported from Barnet, England

    Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.

  • richardhowell20 Richard Howell (@richardhowell20) reported from Spelthorne District, England

    So, @virginmedia, I’ve struggled with you poor hub for 18 months, then had to spend £200 on an intelligent Wi-Fi hub for you to bring and intelligent hub as you’ve identified this as a problem! #poordeal

  • Robbie_Paterson Robert Paterson (@Robbie_Paterson) reported from Lambeth, England

    @virginmedia Seriously @virginmedia down again!!!!!! What an absolutely useless bunch you are!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tigersoph Sophie Marshall (@tigersoph) reported

    @O2 @virginmedia This is terrible news. I’ve always been happy with O2 and your customer service has been excellent. The worst experience I’ve had with any media provider was with Virgin Media. It was horrendous. Please don’t change your system for theirs. PLEASE. 🙏🏻

  • DaveJBillington David Billington (@DaveJBillington) reported

    @virginmedia @O2 Working internet, phone and Tele and customer service that actually works?

  • Burakgokce61 Burak Gokce (@Burakgokce61) reported

    @virginmedia what is happening with your line 789. I had my services restricted. Both broadband and mobile. I paid the bill and broadband is back up but mobile is still restricted even after taking the money. Trying to call 789 not working. Any help?

  • DannyUK DannyUK #BLM (@DannyUK) reported

    @virginmedia That's very nice of you to say but it's also blatantly rubbish. Was a customer for many years and every time I cancelled, I was called with a better deal than previously offered.

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @ianibbo @virginmedia @yorkshirefish Hello, Apologies for the delayed response. Is the issue still ongoing for you? if so can you please call this number 0800 052 0800 and then option 3 for further advice on the issue you are experiencing. Many thanks

  • Robos215 Rob (@Robos215) reported

    @virginmedia Intermittent since yesterday until now. Was a full outage yesterday from 6-8:00pm with no Internet whatsoever that was confirmed by you on the phone. But still showed up all good on your 'service' page. It's not a service page if it doesn't tell you of issues you know about.

  • DrogbaWestway Rostafari⭐⭐ (@DrogbaWestway) reported

    Just one day of normal broadband service is all i ask @virginmedia you tramps

  • H1GHK3YD3MON7 Lewis King (@H1GHK3YD3MON7) reported

    @virginmedia Yes I have a small amount outstanding but I’ve being made homeless and had to give up my job due to moving out of my old house / city, I thought I would get some form of help from the customer service but they’re not trying to help at all

  • EParaskov Emanuil Paraskov (@EParaskov) reported

    @virginmedia hi I am customer for more then 4 years and from 6 January I move home I make new contract and still not rewire my house but now receive massage I need to pay 75£ but still no internet I can’t contact with a customer service by phone because is automatic payment line

  • neil10darlo neil10darlo (@neil10darlo) reported

    @virginmedia your online chat is the worst system I have ever used utter joke of a system