Virgin Media Outage Report in Harrow, Greater London, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Westminster Abbey, Brent, Camden Town, Slough, London, Islington, Paddington, Southwark, Hampstead, Enfield Town, City of London, Hammersmith, Hayes, Tower Hamlets, and City of Westminster.

City	Problem Type	Report Time
Westminster Abbey	Internet	56 minutes ago
Westminster Abbey	Wi-fi	2 hours ago
Westminster Abbey	Internet	2 hours ago
Brent	Internet	14 hours ago
Camden Town	Internet	18 hours ago
Slough	Internet	19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  Declan (@walshi01) reported 18 seconds ago from Ealing, England

  @virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t

• 
  Peter Boxer (@peter_boxer) reported 4 minutes ago from London Colney, England

  A wise man once told me that a bad thing is not a bad thing until you deal with it badly. @virginmedia you did bad, your front line cs compounded it. But your complaints team have impressed me. Bravo to them. #CustomerService

• 
  Declan (@walshi01) reported 7 minutes ago from Ealing, England

  @virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.

• 
  Declan (@walshi01) reported 8 minutes ago from Ealing, England

  @virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.

• 
  David Madelin (@pintofbeer) reported 17 minutes ago from Hammersmith, England

  @virginmedia I grumble, why, why, why is it so hard for the online people to do anything. You are after all an online company. He feels my pain but all he can offer is for someone to call me back the next day. I never get the call.

• 
  Gary 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧Here for the cricket. (@garythunt) reported 20 minutes ago from Islington, England

  Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout

• 
  David Madelin (@pintofbeer) reported 20 minutes ago from Hammersmith, England

  @virginmedia At some-point in Dec I try cancelling contract through online chat => computer says no, you must phone up. Ugh. I don't understand why, but fine... 29th Dec -my move out date- I phone up to cancel, 25 minutes later apparently it's done. (...to be continued)

• 
  It’s only curly at the front (@sladey66) reported 22 minutes ago from Camberwell, England

  Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250

• 
  Lauren Scott-Berry (@Lauren_Sberry) reported 25 minutes ago from London, England

  @virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help

• 
  DJ (@Jefferz1980) reported 29 minutes ago from Egham, England

  @virginmedia Well thanks for your help, well lack of it I can’t believe your company can’t even get a simple delivery right... oh well

• 
  Victoria Cuthill RN (@VickyChas3) reported 34 minutes ago from Harrow Weald, England

  @virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!

• 
  Sarah Leveridge (@sarahleveridge) reported 40 minutes ago from Paddington, England

  @virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted

• 
  Declan (@walshi01) reported 40 minutes ago from Ealing, England

  @virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration

• 
  chris whittart (@fatwhit5) reported 45 minutes ago from Hounslow, England

  ******* shit @virginmedia WiFi has gone off AGAIN 😡😡

• 
  linda holmes (@pussinpjs1) reported 45 minutes ago from London, England

  I have never had any problems with you @virginmedia before and not happy

• 
  Victoria Cuthill RN (@VickyChas3) reported 56 minutes ago from Kingston upon Thames, England

  @virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!

• 
  Harry Norton (@mrharrynorton) reported 56 minutes ago from Tottenham, England

  Back in London and my 4G is shit again. @virginmedia

• 
  linda holmes (@pussinpjs1) reported 58 minutes ago from London, England

  @virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care

• 
  linda holmes (@pussinpjs1) reported 59 minutes ago from London, England

  Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.

• 
  Richard Pile (@DrRichardPile) reported 60 minutes ago from St Albans, England

  After 72 hours without functioning WiFi/broadband (have given up explaining the difference to my bemused family) , normal service is resumed. It’s been tough. We had to actually watch whatever was on live TV. Dreadful. Big thanks to @bt_uk for sorting out @virginmedia mess

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zally (@xZxlly) reported 3 minutes ago

  @virginmedia Also a friend of mine, also with Virigin is having the exact same issue, almost at the exact same time as me.

• 
  Phil Stopford BFE (@PhilStopford) reported 4 minutes ago

  @virginmedia @mhegarty90 You can help me by NOT putting my bill up for JUST broadband by TWEVLE quid in one go!

• 
  Peter Mapals (@impala_pete) reported 6 minutes ago

  @virginmedia Advisers keep saying no way to expedite. Yet two employees today said that my reconnection needed expediting. One way or another, someone has lied to me, and that’s not good enough. Your advisers need to get better at recognising these minority cases. Complaint will happen.

• 
  Steven Sinnott (@Steven_Sinnott) reported 8 minutes ago

  @virginmedia I see you’re being absolutely garbage again. Quicker OpenReach get the new fibre commissioned in my road the better

• 
  Jeremy Allen (@JerryFrostbite) reported 8 minutes ago

  @virginmedia I'm sorry but you clearly haven't read my messages. Virgin has accepted that there is a broadband fault (which would affect the subsequent wifi signal). My issue is that the communication on the fixing of that fault (or not) is so inconsistent

• 
  Ian Twigg (@twiggy_1979) reported 8 minutes ago

  @virginmedia Having major internet connections today (WN1). Not great given the previous day you wrote to millions of customers advising of a 21% price hike!!! You can’t make this **** up. #virgin #broadband @DowndetectorUK

• 
  Fee Woody (@woodley_fiona) reported 9 minutes ago

  So @virginmedia please let me know what you are doing to rectify the broadband issues, when will it be fixed?

• 
  Alizah (@alizahhamid) reported 11 minutes ago

  @virginmedia is the service in East Didsbury, Manchester not working? I cannot get online! Thanks

• 
  Zally (@xZxlly) reported 17 minutes ago

  @virginmedia it's been about 2 hours now that this issue keeps happening. My connection disconnects for about 10seconds and reconnects, but 3-5minutes later it happens again. I have lost a lot of online work to this.

• 
  ✪ 🅽🅴🅼🆄 | ✘ (@TippleFishNEMO) reported 17 minutes ago

  Is it Virgin Media or RIOT Games severs that are having network blips (or both?) haven’t had a stable connection all day