Virgin Media Outage Report in Harrow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Richmond, London, Wembley, Southwark, City of Westminster, Harringay, City of London, Kingston upon Thames, Streatham, Enfield Town, Hounslow, St Albans, Harrow, Southall and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
TV | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia We are struggling to talk to your teams on the phone @virginmedia to discuss our refund for our 4 day loss of service. Getting fed up with this.
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia 3 of your tech support staff say it cannot be changed. I know it can be. Your staff are either incompetent or lack customer care
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@virginmedia absolutely appalling service recently like this customer
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Andrew Rogoff
(@andrewrogoff) reported
from
Richmond, England
@virginmedia The issue’s been resolved. Please just fix your terrible status reporting and update system.
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Brian
(@BrianBr48598668) reported
from
Camberwell, England
Virgin media are so shit
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia No, but more failed, incompetence calls with tech support. Forums cannot change your servers, but tech support can Another few days of waiting with heavily restricted services and no sign of client service.i have spent over 20k with you over the years.
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
@PhilippaNewis @virginmedia I think the so-called compensation offer is inadequate and the process to secure it is appalling too. @VirginMediaCorp CEO is about to receive a letter from me where this very point is raised, along with a number of other issues relating to the outage.
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H‼️
(@bigH_7) reported
from
Wandsworth, England
@virginmedia so when we give our 30 day cancellation notice because of your shitty service you decide to cut the internet out every few hours you ******* chuths
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Andrew Rogoff
(@andrewrogoff) reported
from
Richmond, England
@virginmedia Yes, it was listed there but the 1st page in my account said there were no known issues. Come on, I think you know exactly what the problems are with your rubbish status updates.
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
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Jonathan Blackmore
(@myatt1965) reported
from
Merton, England
@virginmedia 8 pound credit for 4 days with no service in SW19! Not the best customer retention strategy. 😫
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia Only after I set a disconnect date, even then I was given conflicting data. The solution is to send me a new router, when there is nothing wrong with mine!
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia I pay for customer service, not low cost forums. I pay a lot for a premium product, I guess you have just lost a 20 year customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Farina (she/her)
(@farinabp) reported
@virginmedia 14.45. It's been out since 10am. It's been like this all week. Poor.
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Kelly Preedy 💫
(@kellypreedy) reported
@virginmedia I want to cancel as I have found a cheaper deal elsewhere (you just put my bill up), the broadband you provide is very patchy & the customer service is appalling. I'm not interested in speaking to the tech team, or you offering me a better deal, I just want you to cancel it. Ta.
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BEXEY HUSBAND 🇺🇦
(@lyeuhm) reported
@LukeCutforth oh that is HORRIBLE, virgin media used to do that to me all the time 😭
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Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia It’s a data only sim on my iPad and I have restarted twice. The trouble started when I was told to ‘choose a new pin code’. I did this and have been told to get a new puk! I have been locked out since! No solution on the c130 yet?
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Vanya Chadburn
(@vanya8349) reported
@virginmedia how are we supposed to work from home when your broadband is down every other day 😡
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Ashlee Mccarthy
(@ashleemcc) reported
@virginmedia I’m furious made a complaint last Friday and STILL no one has bothered to come back to me; your customer service has to be the worst I’ve ever dealt with. Surely the longer you take the more irate the customer becomes! 🤬
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To-Travel-Is-To-Live
(@ToTravelIsToLi1) reported
@virginmedia Yes. The @o2 customer service is processing the request and says it will take 14days.
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Our Family
(@jraminsaab) reported
@_alicebeer Hi Alice, hope u are well. Hoping for advice. As a female I was intimidated, bullied and harassed my Virgin Media engineers 6 months ago, they also damaged my property for the second time. I am not nor have ever been a customer. (Part 1)
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Stephen Kerr
(@kidcobbler) reported
Broadband, TV and landline are down. I'm too tight to use my mobile data so I'm going offline and reading a real book for a while. The outage (Virgin Media tell me) is affecting 1,000 households in Northampton.
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Jamie Milne
(@JamieMMilne) reported
@virginmedia Original browser was Chrome, I cleared cookies and cache. Didn't work. Tried using Microsoft Edge, which I never use to was a fresh login and got the same message.