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Virgin Media outages and service status in Harrow, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Harrow, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 8:36 PM GMT+1.
  • 70% Internet (70%)
  • 10% Wi-fi (10%)
  • 8% Total Blackout (8%)
  • 6% E-mail (6%)
  • 6% TV (6%)
  • 1% Phone (1%)

The latest reports from users having issues in Harrow come from postal codes HA3 and HA1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Watford, Hounslow, Southall, Harrow, Northolt, Hammersmith, Borehamwood, Barnet, Uxbridge, Stanmore, Greenford, Brentford, Elstree, Isleworth, and Ealing.

CityProblem TypeReport Time
Watford TV 19 hours ago
Watford Internet 19 hours ago
Hounslow Internet 20 hours ago
Southall Internet 21 hours ago
Southall Internet 1 day ago
Harrow Internet 1 day ago

Nearby cities with recent reports

Hammersmith

10 recent signals

2 days ago
Southall

5 recent signals

21 hours ago
Watford

3 recent signals

19 hours ago
Hounslow

2 recent signals

20 hours ago
Northolt

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • vijayjois
    Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford District, England

    Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • JammieBun
    James Brown (@JammieBun) reported from Hillingdon, England

    Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

  • aliceandtheink
    ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

  • MrsJerryTweets
    SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • ExtremePCUK
    ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England

    @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

  • SanderjoJohn
    John Sanderson (@SanderjoJohn) reported from Barnet, England

    @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

  • niawynthomas
    Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

  • GabrielaLungu
    Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

  • spandya1
    Sandeep Pandya (@spandya1) reported from Harrow Weald, England

    @virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

  • JacobWSmith10
    Jacob Smith (@JacobWSmith10) reported from Camden, England

    @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CallMeMoMow
    CallMeMo (@CallMeMoMow) reported

    @virginmedia You are aware of how absolutely dogshit your Hub 5 is for anything other than brand new tech devices aren't you? I'd like compensation for the piss poor performance please and thank you

  • finn33
    Caroline (@finn33) reported

    @virginmedia home WiFi down again. No update on engineer time. Just that they’re fixing the problem. How can we get this sorted. Seems a bit of heat and your WiFi goes down. What exactly am I paying for?!

  • Nelhino1
    Nelinho (@Nelhino1) reported

    Is there a broadband outage in South Tyneside. NE35? @virginmedia

  • Marcethemoose
    Marce The Moose (@Marcethemoose) reported

    @virginmedia no broadband. Customer service says no engineer can do until Monday but we work from home. Also no email confirmation of appt on Monday. Are they even booked?

  • dinho_1545
    AHMADINHO 🇳🇬🇬🇧 (@dinho_1545) reported

    @omooba_adebisi1 Not everyone has service in my building. Only three and virgin media

  • DarcKni68649817
    Darc Knight (@DarcKni68649817) reported

    @virginmedia If the service is not paid for, it is stopped. @virginmedia is not giving you the consideration of old time customer. So why then is it OK to triple the bill of any household? Pay over 3 what they should pay for 9 months? Give a public explanation before I give my account details

  • Leftdoubleclick
    Ruth Whalley (@Leftdoubleclick) reported

    @VirginMedia Can you give us support ? I gave posted to yoy and nir had a wid back.

  • EricByrne35
    Eric Byrne (@EricByrne35) reported

    @virginmedia broadband down about two or three hours now in Clondalkin, that's a day off my bill now for the inconvenience, surely?

  • seatzie
    Darren Seaton (@seatzie) reported

    @virginmedia internet down since middle of night not just wifi the tv box is also complaining no Ethernet connection have rebooted unplugged etc twice do I have to phone or is there anything else? Area checker says no issues

  • traceyjohnson44
    tracey johnson (@traceyjohnson44) reported

    @virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.