Virgin Media Outage Report in Harrow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, Southall, City of London, City of Westminster, Wembley, Islington, Harringay, Hounslow, Paddington, Barnet, Hayes, Enfield Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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DJ
(@Jefferz1980) reported
from
Egham, England
@virginmedia Well thanks for your help, well lack of it I can’t believe your company can’t even get a simple delivery right... oh well
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Zabi
(@ZabiOsmani11) reported
from
Hounslow, England
**** you @virginmedia for ruining my evening
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Victoria Cuthill RN
(@VickyChas3) reported
from
Kingston upon Thames, England
@virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
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Paul
(@PaulG_Lon) reported
from
Wandsworth, England
@TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks
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Victoria Cuthill RN
(@VickyChas3) reported
from
Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia I have a dreadful phone signal, I don’t receive calls sometimes just get a voicemail as phone didn’t even ring and I keep getting cut off. Signal is always on 1 bar at home. Help please.
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Michelle Nathan
(@michellenathan1) reported
from
Radlett, England
@virginmedia In my house the signal is very bad all the time. I’m actually at my parents and the signal bad here too.
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chris whittart
(@fatwhit5) reported
from
Hounslow, England
******* shit @virginmedia WiFi has gone off AGAIN 😡😡
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Daniel W
(@damawa42) reported
from
Kensington, England
@virginmedia Occupant. Yet you know full well the occupant is already a customer. I know, I know, you're going to tell me it's a different department or a third party, but that's pathetic. Please inform them of current customers so they don't get spammed. Morons.
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paul taylor
(@trustintalk) reported
from
Paddington, England
Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).
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Peter Boxer
(@peter_boxer) reported
from
London Colney, England
A wise man once told me that a bad thing is not a bad thing until you deal with it badly. @virginmedia you did bad, your front line cs compounded it. But your complaints team have impressed me. Bravo to them. #CustomerService
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Angela Peters
(@angiepang) reported
from
Tottenham, England
@jodymedland @bt_uk Don’t go to @virginmedia. They’re just as bad!
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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roger d
(@triniontherun) reported
from
Hillingdon, England
@virginmedia Oh really well my plans to leave Virgin Media will happen. So if they were doing their job I wouldn’t need to be on Twitter. So let it get the attention then. As far as I am concern #virginmedia is incompetent. So pass that on to the complaint team as an inherent Dec risk.
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Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Boylan
(@DigitalSour) reported
@virginmedia Any help? It’s been days since one of you people said they’d sort something out. No one turned up. And no one got back to me? And internet is still on and off. You’re a disgusting company.
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Tall, Dark & Tall
(@OllieHill) reported
@virginmedia Being told “It may happen, it may not”. You don’t cancel the installation till the actual day (4 times) by changing the date on the app. Never had a call or text. I’ve been eating into my annual leave due to taking time off for no one to turn up. It’s simply not good enough.
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Sir P McGee
(@MrMacG) reported
@virginmedia Cancel John
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Sean Boonham
(@theshank11) reported
@virginmedia I’ve had internet speed problems since renewing my contract 6 months ago I’ve tried calling no response constantly on hold you are uncontactable ! If I stop paying my bill you will be in touch then ! Worst customer service out there.. Still on hold 45 minutes plus !
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Richard Vincent
(@rvincentplays) reported
Oh my god, you phone up to complain, in a calm and dignified manner, to Virgin Media, for a mistake THEY made which might result in them cutting you off, and they deal with it by hanging up. Appalling service. Terrible. #virginmedia
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Sir P McGee
(@MrMacG) reported
@virginmedia Bun your number and your service!
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Valentine Beardsworth
(@ValentineBeards) reported
@virginmedia hello?!? There’s literally no way I am signing a contract now. This is appalling customer service. You won’t get a penny from me.
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nimo1
(@johnwickyebs) reported
@virginmedia Says no known issues but their are cant get internet
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GUNU
(@TRADERfromKTM) reported
@wmd4x Virgin media down is it...
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Olredsfan
(@Olredsfan2) reported
@virginmedia That’s of absolutely no use whatsoever . It send me back on line to your website which does not fix the problem ( I believe its the Gen 3 Hub ! ) and you are sending me back to where I started this is beyond belief .