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Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Slough, City of Westminster, Enfield Town, Hammersmith, Southwark, Kingston upon Thames, Westminster Abbey, Brent, Islington, Paddington, Hampstead, City of London, and Hayes.

CityProblem TypeReport Time
Camden Town Total Blackout 2 hours ago
London Internet 4 hours ago
London Total Blackout 5 hours ago
Slough Internet 6 hours ago
Slough Internet 6 hours ago
London Wi-fi 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • deanspread
    Deano (@deanspread) reported from Kensington, England

    @virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service

  • rajeevdatta
    Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.

  • markogrdosic
    Marko Grdosic (@markogrdosic) reported from Islington, England

    .@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!

  • michellenathan1
    Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Looks like internet has gone down, please confirm

  • D2SDKATO
    SD KATO (@D2SDKATO) reported from Barnet, England

    @virginmedia @WJBson1 Maybe try get proper English speaking staff who no how to respect customer it is a disgrace that you use India and Philippines and they cannot even speak a word of English how do you expect us customers to be happy

  • paulcurry67
    Paul Curry (@paulcurry67) reported from Spelthorne District, England

    Anyone considering going with @virginmedia ... DON’T!!! Possibly the worst company I’ve ever dealt with, incompetent, rude, shambolic are just a few words that spring to mind. Broadband is terrible but in 30 days I’ll finally be rid of them!!!

  • D2SDKATO
    SD KATO (@D2SDKATO) reported from Barnet, England

    @Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful

  • paulcurry67
    Paul Curry (@paulcurry67) reported from Spelthorne District, England

    @virginmedia I have called 3 times today and given up twice and got thru after 10 mins 3rd time. I gave all info only to be now told they are not the department I speak to despite you giving me the nbr and options to use!!! I am not holding to them speak to yet another person ... AWFUL!!!

  • paulcurry67
    Paul Curry (@paulcurry67) reported from Spelthorne District, England

    @virginmedia The silence is deafening ..... but then there must come a point where even @virginmedia themselves must be aghast at how utterly dreadful the service is they provide to their customers!!! No words !!!

  • TallulahB4
    Tallulah B (@TallulahB4) reported from London Colney, England

    @virginmedia It was for landline and broadband. After hanging on for 25 minutes I gave up and put the phone down. You are currently charging me £59 a month whereas Sky have offered me a package for £26 a month

  • RegaloLondon
    Regalo London (@RegaloLondon) reported from Merton, England

    @virginmedia can you update me pls My broadband and Tivo is not working CR4 postcode #mitcham #merton #internetdown

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.

  • angelab2711
    angela b (@angelab2711) reported from Islington, England

    @virginmedia Service has literally just been restored so I'm guessing it was just an outage

  • angelab2711
    angela b (@angelab2711) reported from Islington, England

    @virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring

  • D2SDKATO
    SD KATO (@D2SDKATO) reported from Barnet, England

    @StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude

  • phemmynice
    iam_Phemmy_Nice® 👻 (@phemmynice) reported from London Colney, England

    British media want a virgin and saint to be next PM...... why this a news for GODSAKE!!!! As if that lady who asked that stupid foolish question is a saint.... WTF!!!!

  • paulcurry67
    Paul Curry (@paulcurry67) reported from Spelthorne District, England

    @virginmedia Just to advise I have given my 3 days notice ... I do not have the time or patience to deal with your appauling customer service or incompetence any longer .... I recorded my notice and as of 30 days I will be cancelling my DD .... finally rid of your awful company!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cloudyoshimoto
    CloudYoshimoto (@cloudyoshimoto) reported

    @Jo3yDubz @virginmedia Done now, had my rant, just want them to know i hate their ******* network and the way support doesnt work when its their network and not the customer end. Hopefully will leave this year

  • WolfMcq
    Warwraith (@WolfMcq) reported

    @virginmedia It's xbox series x and I've tried resetting both xbox and router but didn't help. Only thing that worked on the last week is using mobile data instead of broadband. My neighbour also tried with his router and broadband/xbox and he couldn't connect either

  • littlegreenpip
    Pip (@littlegreenpip) reported

    @virginmedia Yes, twice. And the service checker still says there’s an issue. So I don’t know if the text from Virgin was wrong?

  • BrophShane
    Shane Brophy (@BrophShane) reported

    What's the obsession with Virgin Media News and bad weather stories from America? Almost daily. Not even CNN is giving it the same coverage and they are American.

  • tossingpeanuts
    Hank Riviera (@tossingpeanuts) reported

    @virginmedia Hi, can you explain why I’ve had no broadband since Thursday, confirmed to be due to the local cabinet being faulty by your technician, and yet your service status checker continues to say there are no faults in this area? You’re costing me time and money.

  • Jo90callingUK
    Joee 🏳️‍🌈🇬🇧 (@Jo90callingUK) reported

    @virginmedia Not bothered about compensation more bothered about service I hadn't got and needed. Contract up for renewal, second time this has happened in a few months, so I better get a good deal

  • CDownie2004
    Campbell Downie (@CDownie2004) reported

    can someone help? Im trying to get onto Discord but ive been having issues since we switched internet provider to Virgin, im not sure if theres an issue on Discord's and but everything else works just not the Discord app on my MacBook but the web client too @discord @virginmedia

  • tossingpeanuts
    Hank Riviera (@tossingpeanuts) reported

    @virginmedia 1) Your complaints system resulted in me being offered compensation including trying to get me to accept a Virgin Mobile SIM card, I.e. to change mobile provider and become a Virgin customer, I.e. paying you more money each month. How is that “compensation”?

  • ChristianneS4
    ChristianneS (@ChristianneS4) reported

    @virginmedia Please enlighten me why #virginmedia seem unable to cancel services that never started. I have spent 7 hours on the phone to customer service this week with not one person able to do this.

  • littlegreenpip
    Pip (@littlegreenpip) reported

    Hi @virginmedia I’ve just had a text to say the issue in our area has been fixed (broadband down since yesterday), but hub still not working and service status still says there’s an issue. How can I check if it’s us or an external problem?