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Virgin Media outages and service status in Harrow, England

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Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Harrow, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 1, 8:22 PM GMT+1.
  • 61% Internet (61%)
  • 15% Total Blackout (15%)
  • 15% Wi-fi (15%)
  • 6% E-mail (6%)
  • 3% TV (3%)

The latest reports from users having issues in Harrow come from postal codes HA1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Watford, Hammersmith, Greenford, Elstree, Richmond, Southall, Northolt, Harrow, Wembley, Stanmore, Hounslow, Barnet, Brentford, Borehamwood, and Brent.

CityProblem TypeReport Time
Watford Internet 15 hours ago
Hammersmith Internet 16 hours ago
Hammersmith E-mail 16 hours ago
Greenford E-mail 23 hours ago
Hammersmith Internet 2 days ago
Hammersmith E-mail 2 days ago

Nearby cities with recent reports

Hammersmith

14 recent signals

16 hours ago
Northolt

2 recent signals

6 days ago
Watford

1 recent signals

15 hours ago
Greenford

1 recent signals

23 hours ago
Elstree

1 recent signals

3 days ago

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • TimmyLDN
    🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

  • magma62
    mara penzo (@magma62) reported from Brentford, England

    @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England

    @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

  • Hairouna92
    Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England

    @virginmedia Still down! Not sure what I'm paying for at this point

  • spandya1
    Sandeep Pandya (@spandya1) reported from Croxley Green, England

    @virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Hammersmith, England

    @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

  • GabrielaLungu
    Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

  • MrsJerryTweets
    SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford, England

    @virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • GabrielaLungu
    Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

  • MarcoOlevano
    Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

  • thefitebegins
    jrd1982 (@thefitebegins) reported from Hillingdon, England

    @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

  • niawynthomas
    Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • KlymkoNataliya
    Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported from Southall, England

    @virginmedia can you confirm if there's an outage in my area (area code 21)?

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

  • tor_a
    victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • deanspread
    Deano (@deanspread) reported

    @virginmedia Well I’m at work now but it was working then going off for a couple minutes then back on all day. Then about 9pm went off for 20 mins then back on. Went on your page to check the service and it was saying nothing was wrong.

  • IanScott_01
    Ian Scott (@IanScott_01) reported

    @virginmedia I have emailed the ResolutionsTeam this morning regarding an ongoing issue. Does this email get monitored and can I expect a call back from them?

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)😢 Sadly, I've only just renewed my contract... Thanks for the suggestions👍

  • john1mccarthy
    John M (@john1mccarthy) reported

    @virginmedia surprise surprise, I had no phone call back today when I was promised one by Jenny (if that was even her real name) this is the second time this has happened and your telling me that I'm being dealt with by your senior customer care team! What a joke

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    On day 8 with no broadband from @virginmedia the engineer has finally fixed it INFURIATINGLY he informed me that the service was shut off at the cabinet due to "noise" from the property that was affecting other users back on 21/4! Said he was astonished I hadn't been informed🤬

  • cindydoll65
    Cindy Young 🦩🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻 (@cindydoll65) reported

    @virginmedia can someone please help my mother has a problem with her TiVo box - tried ringing keep getting cut off she’s been without this now since Monday #virgin #Tivohelp

  • nameHarryPalmer
    Sarah (@nameHarryPalmer) reported

    @entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?

  • osheaj77
    john o shea (@osheaj77) reported

    @ThomNolan Virgin media is gone to ****, they used to have every single game now they just have left over scraps , im definitely ditching virgin media and getting a streaming box

  • amcgrath1uk
    Asa McGrath (@amcgrath1uk) reported

    Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

  • bfoel89
    ben (@bfoel89) reported

    @virginmedia is stream services down again ?