Virgin Media Outage Report in Harrow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Windsor, Hammersmith, Wembley, Ealing, Southall, Watford, Richmond, City of London, Paddington, Barnet, Hounslow, Hampstead and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
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| Southwark |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia If you were sorry you’d fix the problems. They’ve gone on for weeks @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @TomalinHQ Without doubt they’re the worst provider and worst for customer service . They just could not care less
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia I have raised many complaints . I just had a reply by email in broken English weeks later. The reply made no sense. Three weeks on the faults continue @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia I have raised many complaints. Just received an email in broken English that made no sense . And, weeks on, the faints still continue! @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@iheartsnuggles @virginmedia Yes. It’s more often down than not
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@c1boon @emma_charlie_tc @ktstripe @AnneCross1 @virginmedia When I called them they blamed my issues on rats !!! Still without reliable tv and broadband 3 weeks later @ofcom
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
Nor matter what the method of engagement may be with a customer. Never forget humanism & humility! You reached the levels of success because of ‘Once upon a time’ those values existed. Note to @virginmedia #MasterMinds #WednesdayThoughts #WednesdayWisdom #CustomerExperience
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@HaugheyJulie @jpbroughton @virginmedia Indeed: you might as well not bother calling . The worst ‘customer service ‘ I’ve ever experienced @ofcom
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@PaulGrayburn @30Sixteen @Coffers1981 @JayRudd4 @virginmedia I agree virgin broadband is better sky was ******* useless mate we got all sky sports and even bt sports with virgin and cheaper than sky and never had bt sports with sky 👍🏻
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Chagrilled @virginmedia Never going to happen . You should go elsewhere like I am
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@klester1982 @virginmedia Their ‘customer service’ people are a disgrace . Their service even worse . Constant outages of broadband and tv in sw5 @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia My issue is that this happens all the time . It’s about the seventh fault in as many days . The tv and broadband both constantly go down , service is totally unreliable . So even if you ‘fix’ it, it will probably only work for a few hours @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@robackroyd @virginmedia Trust me the call centre will never give you correct info . I say this as someone whose broadband and tv has cut out almost daily in last few weeks @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@superstaryas7 @virginmedia Exactly the same issue for me. Constant tv and broadband outages for weeks and zero ‘customer service’ from @virginmedia cowboys
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
@virginmedia note...... it is not good customer service to disconnect the call simply because you are unable to answer some legitimate questions relating to your poor service. I made a move to you last month and have to say it is one of the worst decisions that I have made!
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@RuthPetrie1 @virginmedia @Ofcom Thanks I don’t hold out much hope . Someone had informed me the issues are to do with them not upgrading the cabinets you see on the pavements outside. The older cabinets cannot Cope with high usage !!! @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@MAP_PM @virginmedia This is the norm. They never resolve any faults
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barrie McAuliffe
(@MAcMcAuliffe) reported
Appreciate that this is a bit of a 'Karen' post, but there we go. Be mindful of ever using @virginmedia for your broadband. Terrible service, crap bots on their site, complete inflexibility from agents. Look elsewhere. I'd rather have Carpool Karaoke beamed straight into my brain
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Chris Spud Spalding
(@Spud_Spalding) reported
Nice one @BandQ & @bandq_help Need 3 Specific items which your website says only available in a store an hour away. You take my money and then tell me one item is actually out of stock! NOT IMPRESSED! At least you are not as bad as @virginmedia customer service
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Chris Peplow🏴
(@chris2803) reported
@MAcMcAuliffe @virginmedia Never had a problem with them. Speed has been brilliant, price is OK. I have been with them for 20 years (formerly NTL)
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Zack
(@HardCand) reported
@virginmedia PLEASE that's all Im asking, someone to genuinely look into this. It went down 3 times already this morning and I missed my 9am meeting. I had to go out and get a giffgaff goody bag to use 4g now... Im losing money and have to spend more money to keep working
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siya sun
(@siyasun2) reported
@surreylive I am virgin media client, It’s has been three days broadband down in GU2 area, virgin media network will be down for more than a week. Work from home is a issue agin, virgin doesn’t agree client leave unless pay the Liquidated damages,what should we do ?
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korondi joco
(@korondijoco) reported
from
Horley, England
@virginmedia Can that diagnose problems with the router?
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Dobbin
(@DobbinFTG) reported
@virginmedia hi, where can I found out when my service starts please.
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siya sun
(@siyasun2) reported
@surreylive I am virgin media client, It’s has been the 3rd day to have internet outrage in GU2 area, I suppose virgin network will be done for more than a week. Work from home is a issue agin, virgin don’t agree client leave unless pay the Liquidated damages,what should we do ?
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Hosker 🏴 🇬🇧
(@Adam_Hosker) reported
@vmbusinesshelp @vmbusiness It came back up. For the future is there a status checker that businesses can login to? or is that only for residential customers.
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Lizzy
(@winterstorm25) reported
@virginmedia It says there are no issues in my area, but I am still having issues with my Internet.