Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 12/23/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hammersmith, Southwark, City of London, Hounslow, Hayes, Southall, Paddington, Watford, Wembley, Islington, Brentford, Harringay and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • ivang21022 Ivan Georgiev ♠️ (@ivang21022) reported from Lambeth, England

    @virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia sounds like someone starting a shift and leaving a shift and in between taking a break. HELLO?!?!?!? Isn’t this what you should be doing, trying to identify the source of problem??? #virginmediadown

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    .@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30am, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    .@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30pm, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia This has been going on for 16 days. Are you kidding me with your canned response? Don’t even bother replying to me until you have sorted it out in the UB3 area. Every time at 4pm goes down. Every night at 11pm goes down until 8.30am on wkends always down. #virginmediadown

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia It’s NOT ONLY happening to me. There are many people in the Heathrow area (hope that suffices) for a start, that have this issue. I’ve given up on your app and customer service as we are not trying to understand our issue or the frequency of it. You just want to close your ticket

  • AyyazKasmani Mohamed A Kasmani (@AyyazKasmani) reported from Hillingdon, England

    @virginmedia @virginmedia 2 weeks daily drop in virgin media services. No notification by letter or email of services. Today services have been down all day in harlington. Unacceptable, take out money but don’t provide notification.

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?

  • nilesh14 𝒏𝒊𝒍𝒆𝒔𝒉 (@nilesh14) reported from Richmond, England

    Is @virginmedia internet down in Barnes area?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia @Savilehto How are you going to compensate us? It says we should rely on you to automatically work it out. You can’t even get your service running smoothly for over half a month... #virginmediaincompetence #virginmediadown I bet they payment goes out from my account without any issues...

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @mrchdavid @virginmedia Not only the box, their whole system is Sh@+. Might as well cancel your contract. Be better in the long run to go elsewhere. #virginmediadown

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Harrow Weald, England

    @virginmedia I have now been trying to speak to someone about broken broadband for 2 weeks. Calls to call centre that don’t get answered, your automated text service which says they will be back in 24hrs and never do. What exactly do I have to do to speak to someone.

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @kveves Just teeeted advice directly from @Ofcom Hope it helps but in the mean time we are all stranded by subpar service by .@virginmedia #virginmediadown

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from Camberwell, England

    @virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?

  • sarahill42 Sara Hill (@sarahill42) reported from Tottenham, England

    @virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!

  • MarlingtonBear Sandy Trappitt (@MarlingtonBear) reported from Hounslow, England

    @virginmedia 2 days of calling and terrible service still no resolve of the issue Even your response on social media is slow. After another week of waiting a technician has turned up today to report the fault hasn’t even been logged let alone resolved. How are you going to help? #badservice

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    .@virginmedia as predicted. Down it goes. What is your problem @virginmedia #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iangould71 Ian (@iangould71) reported

    @virginmedia can someone please get in touch so I can give me 30 days notice to cancel, I have tried to contact you via phone but just keep getting bounced around the departments and have to listen to bloody @jamesblunt too 🤮🤮🤮

  • DavidMa96528244 David Marsh (@DavidMa96528244) reported

    @virginmedia so you put your prices up by over 10% at a time of severe recession, stating you are continuing to invest in your network; when complaints and customer service issues are at their highest. Incredible, but sadly believable - profit 1st!

  • bigbrockbear bigbrockbear (@bigbrockbear) reported

    @virginmedia internet down going on 2 days, no help through website, only way of speaking to someone is if you pretend you're a new customer, then mysteriously, online chat pops up. Weird. Can someone contact me at your earliest convenience please.

  • Shell123well Happy (@Shell123well) reported

    @virginmedia This doesn’t answer my question at all. I didn’t ask why prices are going up. Why can’t someone respond to me about changing our package/wifi issues please?

  • robertquee robert (@robertquee) reported

    @virginmedia Hi how do I speak to someone regarding a complaint? I've no broadband or phone line and I'm expected to wait a week for an appointment yet I've 2 children doing remote learning for school?

  • CarryOn90s Carry On 90s (@CarryOn90s) reported

    @virginmedia an extra £4 per month? When you are not giving me any extra services? That is a rip off of the highest order. I am out of contract so shall be calling your customer service team to A. Give them hell. and B. Demand a sensible deal. This is beyond a joke.

  • shaunnahayes shaunna hayes (@shaunnahayes) reported

    absolutely appalled by the customer service provided by @virginmedia and still no closer to sorting the issue! Would highly recommend to avoid signing up with them!! #virginmedia #CustomerService #Shocking

  • james43885678 james (@james43885678) reported

    @virginmedia @virginmedia how about answer the phone. fix my services. do anything you say ? literally the worst customer service on the planet

  • Caza1181 Caroline robinson (@Caza1181) reported

    @virginmedia I wanted to cancel as i got cheaper service elsewhere, after 3 hours of calls being passed from one operator to another i then received a bill with extra charges on, i rang back once again to ask about the charges, got nowhere again, now i have a bill i shouldn’t have comjng out

  • markbr1h mark b (@markbr1h) reported

    @virginmedia No outage is reported on this link or through my account services, when i check there. However your contact centre said there is an outage which won't be fixed until 26 feb.....??? It really is such poor customer service and ISP offering at present