Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Harringay, Barnet, Southwark, Enfield Town, Rickmansworth, Hayes, City of London, Wandsworth, Southall, City of Westminster, Hounslow, Paddington and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Brian
(@BrianBr48598668) reported
from
Camberwell, England
Virgin media are so shit
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Andrew Rogoff
(@andrewrogoff) reported
from
Richmond, England
@virginmedia Yes, it was listed there but the 1st page in my account said there were no known issues. Come on, I think you know exactly what the problems are with your rubbish status updates.
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Andrew Rogoff
(@andrewrogoff) reported
from
Richmond, England
@virginmedia The issue’s been resolved. Please just fix your terrible status reporting and update system.
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Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
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H‼️
(@bigH_7) reported
from
Wandsworth, England
@virginmedia so when we give our 30 day cancellation notice because of your shitty service you decide to cut the internet out every few hours you ******* chuths
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@virginmedia absolutely appalling service recently like this customer
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia Only after I set a disconnect date, even then I was given conflicting data. The solution is to send me a new router, when there is nothing wrong with mine!
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia No, but more failed, incompetence calls with tech support. Forums cannot change your servers, but tech support can Another few days of waiting with heavily restricted services and no sign of client service.i have spent over 20k with you over the years.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia We are struggling to talk to your teams on the phone @virginmedia to discuss our refund for our 4 day loss of service. Getting fed up with this.
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia 3 of your tech support staff say it cannot be changed. I know it can be. Your staff are either incompetent or lack customer care
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Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
@PhilippaNewis @virginmedia I think the so-called compensation offer is inadequate and the process to secure it is appalling too. @VirginMediaCorp CEO is about to receive a letter from me where this very point is raised, along with a number of other issues relating to the outage.
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia I pay for customer service, not low cost forums. I pay a lot for a premium product, I guess you have just lost a 20 year customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Irving
(@mikeirvingweb) reported
@CliffordAgius @ShahidDev @virginmedia I think it does it indefinitely.. a good idea really.. sometimes it could turn down your speed to improve reliability, to account for a fault or interference in the area, then once rectified it'd ideally be on the up again.
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Mark Pattison
(@mdpattison) reported
@virginmedia This is really bad - that’s four calendar days without internet access. We’re working from home - how are we supposed to get anything done? I know things go wrong, but four days doesn’t exactly convey any sense of urgency
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Si Foulkes
(@SiFoulkes) reported
@virginmedia can you please get someone to help me ? I upgraded to your 1gig service after about 5 years on the normal fibre package. Since the upgrade my WiFi connectivity around my house has downgraded somewhat. Poor speeds. I have spent an hour yesterday on phone with tech
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🔶 Toby Price #FBPE #blacklivesmatter #LDCF ✝️
(@tobypriceis) reported
@virginmedia Any thoughts @virginmedia or have you run out of ideas? Your general support levels have really disappointed me and @SkyUK were much better in my experience. Please prove me wrong.
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özenç
(@ozenc79) reported
@virginmedia After all, i didnt get any label to send back..and from direct debit there is no money gaken for mobile phone’s bill. Still there is no payment. Why? What is wrong? so, when i call customer service, they asked me email adress, so it’s wrong...asked me
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Andrew J. Brown (Making Footprints Not Blueprints)
(@caute) reported
@virginmedia No! I have been promised twice that someone will contact me directly & I've heard nothing. I have three complaints in your system and not one of them has been replied to. The online txt chat didn't solve another problem and, to cap it all, a new bill from you arrived yesterday.
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Amy Dale
(@aka_doll) reported
@virginmedia There’s no dial tone at all. Assume it’s never been connected as the engineer was struggling but then left and said it would be sorted. Tried emailing and calling but no response. Can you check if it’s actually connected?
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Natalie
(@natcmidge) reported
@virginmedia That’s my downstairs box, my upstairs box is the same. Yes it’s turned off when not in use. It runs via wifi but because the internet is so bad and the wifi connect symbol kept coming on (we have boosters too) we have put a line in and it’s still not improved the issue.
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Lawrence Treston
(@lawrencetreston) reported
@virginmedia 20th Jan apparently and that link tells me theres nothing wrong but my speed tests say otherwise. If the speed does not improve after 20th i will be request my contract be closed out. This is not the service that I am paying for.
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Donna Jordan
(@JORDADL) reported
@virginmedia I do, I was not given the 151 number when I messaged to review my contract they gave me an 0345 number. It wouldn’t have been so bad had he helped me or not kept me on hold for so long!