Virgin Media outages and service status in Harrow, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Borehamwood, Hammersmith, Southall, Elstree, Barnet, Stanmore, Hounslow, Isleworth, Uxbridge, Ealing, Brentford, Northolt, Greenford, Hayes, and Wembley.

City	Problem Type	Report Time
Borehamwood	Phone	12 hours ago
Hammersmith	TV	20 hours ago
Southall	Internet	21 hours ago
Hammersmith	Internet	2 days ago
Elstree	E-mail	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 1 minute ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  John carroll (@Johnboy82903002) reported 4 minutes ago from Barnet, England

  @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

• 
  Gabor (@GaborPfalzer) reported 7 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 8 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  Alessandro Ferrara (@iamAleFerrara) reported 8 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  Paul Simmonds (@paulusthegrey) reported 14 minutes ago from Borehamwood, England

  @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

• 
  Mustakim. (@Mustxkim) reported 16 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Gabor (@GaborPfalzer) reported 16 minutes ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

• 
  Ravinder Judge (@judge_ravinder) reported 21 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Ravinder Judge (@judge_ravinder) reported 22 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  James Brown (@JammieBun) reported 30 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Snatch (@U2Gorilla) reported 33 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Gabriela Lungu (@GabrielaLungu) reported 35 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 35 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Peggy Dyer (@Mrspdyer) reported 36 minutes ago from Barnet, England

  @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

• 
  Lee Neale (@lhntennis) reported 38 minutes ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  Gabriela Lungu (@GabrielaLungu) reported 43 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Mansukh (@mmpa4) reported 50 minutes ago from Watford, England

  @virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 54 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Sandeep Pandya (@spandya1) reported 57 minutes ago from Watford District, England

  Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo Woke Rejoiner (@MagicalMo) reported 3 minutes ago

  @virginmedia I have done. Looking forward to a resolution.

• 
  itsu (@itsuu___) reported 6 minutes ago

  The weirdest thing with this virgin media being down if i turn my vpn on twitter will load if i turn it off it wont load

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 9 minutes ago

  @virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?

• 
  Daisy ****** (@daisylou1972) reported 10 minutes ago

  @trapdoor456 @virginmedia Yes, we’ve got it and I’ve found it way faster, and more reliable than Sky. Haven’t had to go through customer services yet, so can’t comment on that. 12 months in and not even had to reset the router.

• 
  Nick S. (nickncs) (@nickncs_cP) reported 10 minutes ago

  @itsuu___ yeah its a DNS or routing issue on virgin media's end. because the VPN connection is working all traffic is routed through that on the virgin media side. so to them they are connecting you to vpn, then it's the vpn that's connecting you to twitter.

• 
  Barry Stevens (@BarryStevens75) reported 12 minutes ago

  @timlimbim @virginmedia Don’t do it , I did it in February they promote you can take your contract with you but they cancel the one at your current address and issue a new one to the new property . Only issue is your promotional discount doesn’t renew on the new contract.

• 
  Sleepy (@Sleepyteacher3) reported 14 minutes ago

  @virginmedia Hello! I still haven’t had an activation email to be able to watch TNT through HBO App. I have TNT in my package. I have chatted on live chat to different people who keep saying ‘wait 24 hours for email’. 24 hours later… no email! Getting no support😔

• 
  UAVHive (@UAVHive) reported 23 minutes ago

  @Edeaulx @virginmedia Having worked in telecoms I can vouch for the fact that Virgin Media's customer service is atrocious and I'd argue is the worst in the industry. I would never be a customer of theirs ever again.

• 
  Chris Love (@chrislove_89) reported 23 minutes ago

  @virginmedia 4x since I’ve moved across from BT, the service has been completely down in my area, this in space of just a few months. This has affected exam revision, kids bedtime routines, among other things. Terrible, pathetic service and can’t wait until my contract expires!

• 
  Berk (@trapdoor456) reported 23 minutes ago

  @BigBadWolf137 @virginmedia Yeah, 14 day cooling down period 👍