Virgin Media Outage Report in Harrow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Finchley, Islington, Fulham, Southwark, London, Harringay, Slough, Acton, Tower Hamlets, Enfield Town, Wembley, Paddington, Ealing, Bushey and Watford.
City | Problem Type | Report Time |
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TV | ||
Total Blackout | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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William Hawkins (@w_hawkins) reported from Camden Town, England
@virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.
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reme campos (@remecampos) reported from Kensington, England
@virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?
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William Hawkins (@w_hawkins) reported from Camden Town, England
Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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Dan of Rivia 🐉 (@DannMustDie) reported from Richmond, England
Second day in a row my internet has cut out mid stream at 9pm at night. What the **** @virginmedia ?
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Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England
Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks
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Patrick Hughes (@Salientwork) reported from St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
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Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England
@virginmedia broadband, phone and TV all down in N7 area. Any updates?
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Captain Morgan-Evans (@saschlike) reported from London, England
Who needs a man when Virgin Media goes down on me everyday
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William Hawkins (@w_hawkins) reported from Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.
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MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England
@virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........
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Emma Reay (@emmyreay) reported from Ealing, England
@virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?
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James 'Jimmy' Briggs (@MrBriggsie) reported from London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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William Hawkins (@w_hawkins) reported from Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon
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Vivek Srivastava (@Vveksrivastava) reported from Watford, England
@virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover
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Veevs 🇵🇪 (@Veevs) reported from Richmond, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia prices continually increasing and no discount for loyal customers! I’ve been with them 20 years! Won’t remove landlines which are never used and all I get are nuisance calls!
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Antony Patrick Assoc (@antonypatrickuk) reported from Merton, England
@virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?
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Olga (@olgabudimir) reported from Wandsworth, England
@virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?
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Ethan Greenwood (@Ethanisraelite) reported from Barnet, England
@virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience
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mags (@margarethines1) reported from Kensington, England
@virginmedia why’s you automated payment system not working!!!! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Thompson (@madathomo) reported
@virginmedia Hi John. Yea apparently so and they've come multiple times, even chalking the route. They haven't rearranged so I've now agreed a contract with Sky and cancelled the virgin install. Shame to do so as I've been a virgin media customer for 6years
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David Napier (@davidnapes83) reported
Anyone actually in the office at @virginmedia or is this thier tactic to see if you'll hang up first if you've been left on hold long enough? 1 hour and 15mins but we will call it 1 hour 12mins since your sales team spoke to me for about 3mins
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danny (@danny41089196) reported
@virginmedia I know you do,we have gone to leave every year for the past 3 years and been contacted by the retention team. He offered the ultimate oomph deal for £79 he then asked for her date of birth. So we asked for his name and he started stumbling his words and put the phone down.
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Craft Imagination (@CraftClaire81) reported
@pedalsingh @virginmedia They're the worst. We moved from them after years of issues. Never got the speeds we were paying for, had huge periods of no Internet. On demand service from the TV worked about half of the time and their customer service was awful.
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Martin (@Martin77384977) reported
@MarkMerryweath1 @virginmedia Don’t expect them to give any indication when they can make visits for non essential work. There is clear framework for removing restrictions from the government but VM can’t seem to work out when they can help their existing customers.
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Aimee Davis (@MissAimeedav) reported
@virginmedia Nope. I’ve cancelled it all now anyway. The service is too bad already. I phoned a competitor that answered the phone in 2 mins and told me all relevant info I needed when I needed it. 🤯 Fancy that
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Working Class Socialist (@logical4ever) reported
@virginmedia No thanks you contact me, I’m not waiting on the phone for a hour then talking to one of your robots from overseas. I just spent over a hour using your text help service and never got anywhere.
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John17 (@Yonzinho06) reported
@virginmedia I never ever get notified and its all throughout the day and night it goes down it's not good enough, why am I paying for Internet I can't even use its just ridiculous...
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CB24 Resident (@Cb24R) reported
Hey @virginmedia any chance your service not totally suck in Northstowe for more than just one bloody day? #WorstBroadband ever
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Gary (@garyhomer) reported
@MarkMerryweath1 @virginmedia Lucky you! I spoke to someone there that knew nothing! No help at all!