Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 02/20/2026 12:10

February 20: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Southwark, Southall, City of London, City of Westminster, Wembley, Islington, Harringay, Hounslow, Paddington, Barnet, Hayes, Enfield Town and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomHammersmith Wi-fi
United KingdomLondon TV
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • deanspread Deano (@deanspread) reported from Kensington, England

    @virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    The guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!

  • smirny9000 smirny (@smirny9000) reported from Lambeth, England

    @virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues

  • CnR452 Conor Reid ⚒️ (@CnR452) reported from Brentford, England

    @virginmedia Yes even with a wired connection anyone with Virgin in my area has been having this problem around 9.30pm your WiFi dies and doesn't start working again till about half 1/2 in the morning which isn't acceptable.

  • smirny9000 smirny (@smirny9000) reported from Lambeth, England

    @virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...

  • Marshall5Sharon baffled bint .. (@Marshall5Sharon) reported from Kensington, England

    Oh great... virgin media is down... again

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    @virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM

  • iamjdenfield James D. Enfield (@iamjdenfield) reported from Ealing, England

    @virginmedia are the worst company I've ever had the misfortune of dealing with, spent 2 weeks waiting for a reply they told me would take 2 days, rude customer service just cut you off, avoid at all costs

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    @LeighRussell @virginmedia @PinnerLocal We have no WiFi - day 9 of a total VM blackout. Engineer supposed to arrive tomorrow. Dreadful customer service @virginmedia.

  • moneill moneill (@moneill) reported from Camden Town, England

    @virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail

  • gizmopusskin Gail Yeats (@gizmopusskin) reported from Hillingdon, England

    @SagaUK you obviously don’t care about my holiday and assume that anyone who goes with saga will put up with appalling service as wont be young enough or tech savvy enough to use social media. So far, worst holiday of my life - no problems with Virgin or Wendy Wu. Just with Saga

  • davidoff1706 David Wright (@davidoff1706) reported from Hillingdon, England

    @virginmedia totally appalled by the waiting and the way I’m being treated only want to give my 30 day notice and cancel but no such luck feel stuck with this contract. Customer service is pushy and not bothered if you want to cancel.

  • KarenGerardi Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England

    @virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡

  • letsbhavinu H-Town (@letsbhavinu) reported from Camden Town, England

    @virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer

  • Rich_Firewall Tehbaw (@Rich_Firewall) reported from City of London, England

    @virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    @virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been

  • gdolan19571992 Gerry Dolan (@gdolan19571992) reported from St Albans, England

    @virginmedia our virgin media is down and cannot check status as your page not working, please advise. Thanks

  • mo_lishomwa Mo Lishomwa (@mo_lishomwa) reported from Tottenham, England

    @virginmedia Apparently there’s no problem....there seldom is according to your service checker.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia USELESS tech support!!! Avoid Virgin Media at all cost. Service drops off and disconnects. Automated test from Virgin day something wrong, call Indian and they say no nothing wrong we have no idea what we do

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mandysedg Auntie Flav (@mandysedg) reported

    @virginmedia My 84 year old Mom has forgotten her log in details....we have attempted to reset several times and cannot get past the security question. She cannot sit for hours waiting for someone to answer the phone to help

  • emma_louiseoh4 emma (@emma_louiseoh4) reported

    @virginmedia It’s because you were charging me nearly £50 a month for not great service and it’s not a service problem yous have literally just disconnected my broadband

  • DeeOliveMorgz DeéOlivé (@DeeOliveMorgz) reported

    @virginmedia Then to top it off I still was not advised If my services were cancel or how to go about it Very shocked and disappointed to see this how customers are treated.

  • Desraek1 Desraek (@Desraek1) reported

    @virginmedia No specified time for an engineer to return with new hub 5 no guarantee that that'll work, nor have we had any actual problem highlighted, only trial and error at this pointed

  • BurkosBox Burko (@BurkosBox) reported

    @virginmedia guys, I've been told i can cancel my contract due to the price increase, but can't help but notice that new customers are paying £28.99 for something I'm being charged £47.99 for. Anything I can do to be classed as a new customer? Mask? Facepaint?

  • JeffGrant15 Jeff Grant (@JeffGrant15) reported

    @virginmedia Oh, and to top it off, your complaint form on your website refuses to work.

  • Cara_Jayne89 Cara Johnson (@Cara_Jayne89) reported

    @virginmedia appalling service from virgin today! 2 hours on the phone, assured issue had been resolved turns out it hasn't, just spent another 40 minutes on hold spoke to someone for a minute was put back on hold then they hung up on me 👌🏻

  • Happyhammer68 Mr R (@Happyhammer68) reported

    @virginmedia Am I the only person that finds the customer service with this company absolutely appalling? Waited over 90 mins for an online chat and nobody responded. If I was a new customer I’m sure someone would have chatted to me. #virginmedia

  • TobySchuster Toby Schuster (@TobySchuster) reported

    @virginmedia That non-apology you can keep. Me as a customer? Not so much.

  • DeeOliveMorgz DeéOlivé (@DeeOliveMorgz) reported

    @virginmedia I’m actually disgusted with the service, I called to query my bill & cancel my services to then be passed onto a department that is trying to sell me broadband that is more expensive than what I was paying & I’ve asked to speak to a manager they did not allow me to