Virgin Media outages and service status in Harrow, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Brentford, Southall, Hammersmith, Harrow, Watford, Barnet, Wembley, Hounslow, Northolt, Borehamwood, Uxbridge, Stanmore, Greenford, Elstree, and Isleworth.

City	Problem Type	Report Time
Brentford	Wi-fi	11 hours ago
Southall	Wi-fi	19 hours ago
Hammersmith	Phone	2 days ago
Harrow	TV	2 days ago
Watford	Phone	4 days ago
Hammersmith	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  Alessandro Ferrara (@iamAleFerrara) reported 1 minute ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Jacob Smith (@JacobWSmith10) reported 5 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  Gabor (@GaborPfalzer) reported 6 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Sandeep Pandya (@spandya1) reported 14 minutes ago from Watford, England

  @virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?

• 
  Gabriela Lungu (@GabrielaLungu) reported 16 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 18 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Gabor (@GaborPfalzer) reported 19 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  SusannJerry (@MrsJerryTweets) reported 19 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Peggy Dyer (@Mrspdyer) reported 22 minutes ago from Barnet, England

  @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

• 
  Gabor (@GaborPfalzer) reported 29 minutes ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 30 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Ravinder Judge (@judge_ravinder) reported 37 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  victoria martin (@tor_a) reported 40 minutes ago from Barnet, England

  @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

• 
  Peggy Dyer (@Mrspdyer) reported 43 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

• 
  Muloongo Muchelemba (@muloongo) reported 48 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

• 
  ALICE AND THE INK (@aliceandtheink) reported 49 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  Drew Salisbury (@DrewSalisbury5) reported 49 minutes ago from Barnet, England

  [1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]

• 
  John carroll (@Johnboy82903002) reported 50 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 52 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Gabor (@GaborPfalzer) reported 58 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 6 minutes ago

  @alexand979677 @virginmedia grounds to terminate the contract folks

• 
  Paul R Jackson (@PaulJack662016) reported 7 minutes ago

  @APTSArchive @virginmedia Awful to hear - these big companies are terrible at customer relations. Hope the move goes better then dealing with Virgin Media.

• 
  Kendall 💀 (@NightAtKendalls) reported 9 minutes ago

  My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

• 
  Glenn Matthew (@gmkfyi) reported 11 minutes ago

  @virginmedia @O2 I can only assume the reason I’m getting an IDF-12B error is because I’m now using a Sky connection rather than a Virgin one. Same computer, no VPN… Trying to get into my O2 account btw… which support line do I contact?

• 
  Dmh (@Dmhches) reported 21 minutes ago

  @virginmedia the fact that the red button isn’t working for sky sports on your service means you’re not providing the serving I am paying for. Please confirm I am able to exit my contract with no penalties due to this

• 
  Paul Green (@pgreen83) reported 22 minutes ago

  @virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure

• 
  Nicola James (@nicolajames38) reported 24 minutes ago

  @virginmedia Yes I am a Virgin Media customer

• 
  Chris4RAFC (@Chris4RAFC) reported 25 minutes ago

  @Smallworth_xx @virginmedia my son had the same problem but lucky he went to the Wycombe match on Saturday but tonight had to watch it via the sky sports app as he is with Virgin too, luckily I am with sky and could watch my team Saturday on the red button and i watched a game tonight and no issues

• 
  Gary Adams (@GazzaAdams) reported 26 minutes ago

  Hi @virginmedia This latest update appears to directly contradict the update you sent me earlier today. At 12:57, I was told that an engineer **was already on site and working to fix the problem**, with an estimated repair time of **18:00 today, 19/08/2026**. At 15:24, I am now being told that you have identified the problem and that an engineer **is on their way**, with the estimated repair time moved to **14:10 on 21/08/2026**. This is the original date that was stated 2 weeks ago. Could you please provide an accurate explanation of what is actually happening with fault **F012421201**? In particular: * Was an engineer on site earlier today, as stated? * If so, why is an engineer now apparently only “on their way”? * What has happened to cause the estimated repair time to move from this evening to Friday afternoon? * Is 21/08/2026 at 14:10 now a reliable estimate, or is this simply an automated placeholder? I appreciate that faults can take longer than expected to repair. What is frustrating is receiving contradictory information that makes it impossible to understand the actual status of the fault. Please provide a clear and factual update rather than another automated status message.

• 
  Sana (@LadySs) reported 29 minutes ago

  @virginmedia service team have been truly abysmal in dealing with the situation involving a 91-year old lady who was out of contract. She was repeatedly told to check your emails unacceptable given her age and circumstances.The lack of compassion and understanding shown is bad