Virgin Media outages and service status in Harrow, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 9 outage signals in the last 24 hours around Harrow, including 9 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 24, 3:17 PM GMT+1.
- Internet (67%)
- Wi-fi (13%)
- Total Blackout (10%)
- E-mail (6%)
- TV (4%)
- Phone (1%)
The latest reports from users having issues in Harrow come from postal codes HA1 and HA3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Harrow, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Hounslow, Barnet, Edgware, Ealing, Southall, Hayes, Watford, Northolt, Harrow, Elstree, Borehamwood, Brentford, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 hours ago |
|
Hammersmith
|
Internet | 5 hours ago |
|
Wembley
|
Internet | 5 hours ago |
|
Hammersmith
|
Total Blackout | 20 hours ago |
|
Hammersmith
|
Internet | 20 hours ago |
|
Hammersmith
|
Total Blackout | 20 hours ago |
Nearby cities with recent reports
36 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia Still down! Not sure what I'm paying for at this point
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SusannJerry (@MrsJerryTweets) reported from Hounslow, England@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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Sandeep Pandya (@spandya1) reported from Watford District, EnglandCalled @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.
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Umar 馬 ➡️ 🇨🇭 (@UF1902) reported from Hounslow, England@PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.
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≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
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Ben Shaw (@bendog90) reported from Shenley, England@virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings
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Snatch (@U2Gorilla) reported from Southall, EnglandRequested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.
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The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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John lumb (@Johnlumb67) reported from Richmond, England@virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM
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Mac Laubscher (@LinkedinMac) reported from Bushey Heath, England@virginmedia any idea why services are down across the board in WD23 postcode area?
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John carroll (@Johnboy82903002) reported from Brentford, England@virginmedia Done that, and still doesn't work
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💋unknown💋 (@unknown45523435) reported from Hillingdon, EnglandVirgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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Drew Salisbury (@DrewSalisbury5) reported from Barnet, England[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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maureen robert (@morish1) reported from Hillingdon, England@virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!
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James Brown (@JammieBun) reported from Hillingdon, EnglandHi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
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Sandeep Pandya (@spandya1) reported from Harrow Weald, England@virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GingaGill💙👩🏻🎓😷 (@GingaGill) reported@SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.
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Dr Amir Hamid (@DrAmirHamid) reported@virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor
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Carrie Walsh (@carrie_walsh_) reported@virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?
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Danny Morris (@danny_9_morris) reported@virginmedia Still intermittent, the app says no issues but clearly something is wrong
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Dr Laura Jenkins (@LauraJks2015) reported@virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.
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Nolan (@nolan1874) reported@virginmedia is the internet down in DY10 Worcestershire?
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keith addy (@ads913) reported@virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService
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A.Brown (@_DundeePerfect_) reported@paulveness1974 @virginmedia I think that many peoples problems stem from using wifi, everything I have connected to the Internet, TVs and PC are hard wired, i never have a problem. I remember I used the Smart TV features once, never used it since, I press somethings it's instant not sat waiting to load.
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Urban Groove (@Urban__Groove) reported@virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡
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Karen Rodger (@Fletchers_Mama) reported@virginmedia It was both. It has happened twice in 2 consecutive mths, both times locked for 2wks. Currently unlocked but never been explained why it how to prevent