Virgin Media Outage Report in Harrow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hammersmith, Slough, City of Westminster, Hounslow, Islington, Barnet, City of London, St Albans, Southall, Stanmore, Merton, Greenford and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
||
| Hammersmith |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Alistair
(@shplendid) reported
from
Merton, England
@virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.
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Dan Padgett
(@danjpadgett) reported
from
City of London, England
@virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.
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cristina abriani
(@CHICcaFSR) reported
from
Wandsworth, England
@virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia Is there a problem with Virgin media, internet is not working!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services
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Nathan Mladin
(@nathanmladin) reported
from
London Colney, England
.@virginmedia: Nathan, ‘you deserve so much more’ (i.e. a glitzier phone, a bigger mobile plan etc). Me: ‘No, I don’t and I don’t care for your meritocratic marketing crap.’
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."
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adouble
(@uchiazoro) reported
from
Brentford, England
Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media
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Clark Kent
(@ecoSuperMan) reported
from
Tottenham, England
Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!
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Joe Fry
(@Joefry81) reported
from
Watford, England
@virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work
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Phil Stone
(@stillphone) reported
from
Hillingdon, England
@virginmedia Not now as gave up trying to connect after 90 minutes. It’s just utter rubbish. Would never move to you guys...
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𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com
(@ClaireBoyles) reported
from
St Albans, England
@virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data
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Alistair
(@shplendid) reported
from
Merton, England
I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...
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Phil Stone
(@stillphone) reported
from
Kensington, England
If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!
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Steven Meagher
(@stevenmeagher) reported
from
Islington, England
Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
@helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.
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Wendy Rochester
(@Wendy_Wo_Wo) reported
from
Southall, England
Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡
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Thiago Saraiva
(@THSARAIVA) reported
from
Camden Town, England
@vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky
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Andy Stock
(@andystock22) reported
from
City of London, England
@DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Drain
(@drainager) reported
@virginmedia @virginmedia other than replying on here, are you actually doing anything to assist with this issue? Still on hold whilst they put us through to the department to get home pods, but we have been on the phone that long the battery on our phone handset is about to die...
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Rachel Drain
(@drainager) reported
@virginmedia Since we joined virgin we have slow speeds, intermittent connection and poor coverage throughout the house. A recent email from yourselves said we could expect download speeds of 300+ minimum. We average 50-60 most days. As customers paying for the top package we expect better.
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Early Retired Guy💙
(@stevepratt2) reported
@virginmedia hi just been told by your chat bot that the wait time to chat with an agent is 45minutes. Is that what you call customer service.? I'm looking to modify my account package but bordering on cancelling now with this type of response.
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Alan Lifeson
(@captinmax) reported
@Niki44 I've been with Virginmedia (from Cable & Wireless & NTL) for around 26 years and have never seen any reason to change. For broadband there is NO better, but customer services could be better, althogh they get the job done.
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Jess P
(@TheGenericJessP) reported
@virginmedia honestly your connection is beyond awful. Paying a lot of money to supposedly get 350 mbps but get an average of 50. Cannot do anything even if no other devices are on the wifi even with an ethernet cable. Also can't talk on the phone as it's automated. Absolute scam
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Rachel Drain
(@drainager) reported
@virginmedia Poor on Ethernet as well. Not any different to WiFi.
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william boyce parker
(@willparker_666) reported
@virginmedia No reason was given. This issue needs to be fixed.
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Rob@forca.co.uk
(@Robforcacouk1) reported
@virginmedia This again is awful customer service. You churn this response out to every negative comment. Fix the issue.
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Collip
(@collipxcvii) reported
@virginmedia want to explain why your internet keeps dropping off but you charge us through the roof for your service!
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william boyce parker
(@willparker_666) reported
@virginmedia I'm calling the complaint team again, I'm getting a deadlock letter to report this to CISAS this is atroious.