Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 10/15/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Fulham, Hammersmith, Barnet, Southwark, Harrow, City of Westminster, Feltham, Islington, Hampstead, City of London, Wembley, Hounslow, Paddington and Stanmore.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomFulham Total Blackout
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

  • XtopherCalvert Christopher Calvert (he/him) (@XtopherCalvert) reported from Tottenham, England

    @virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?

  • _jessgamble Jess Gamble (@_jessgamble) reported from Lambeth, England

    @virginmedia the service has dropped a few more times since this morning but is currently back on. it has now dropped over 5 times today, and it takes over 15 mins to be connected again

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown

  • Moonchester999 our kid (@Moonchester999) reported from Islington, England

    @virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    @virginmedia It’s up and running now though I favour it a temporary fix as it’s a repetitive issue in Wandsworth and needs addressing. I pay a premium as opposed to going with a cheaper provider to avoid precisely this scenario. It’s far from a satisfactory service.

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    @LisaPeace3 @virginmedia Exactly this unfortunately. They’ll just have to put up with me exposing them on here everytime they have ‘technical issues. X

  • NeverGiveIn123 Lou (@NeverGiveIn123) reported from Hillingdon, England

    @SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    @Paul_Tags @virginmedia There are consistent issues with Virgin Media going down in London SW11. It seems to happen on a weekly basis. I’ll definitely be changing provider.

  • skip_0889 Jay (@skip_0889) reported from Lambeth, England

    @virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

  • SCcrowther Simon Crowther (@SCcrowther) reported from Camden Town, England

    @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

  • fujimotomitsuya Mitsuya Fujimoto (@fujimotomitsuya) reported from Tottenham, England

    @virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.

  • charlieegan3 Charlie Egan (@charlieegan3) reported from Islington, England

    @virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?

  • leepiper66 Lee Piper (Pip) (@leepiper66) reported from Hillingdon, England

    @cop_ish @virginmedia Our Virgin broadband at work went off ystdy for 3 hours there Service is shite

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    Here we go yet again. Quelle surprise @virginmedia down in SW11 for the past few hours. Warning to anyone in South London, avoid them as your broadband provider. It truly is an awful service.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • marc04423374 abc123 (@marc04423374) reported

    I called customer services who was proper rude and said that he didn’t care if the recordings worked or not, we pay to watch live tv and the recordings is just an extra function. Is this normal customer service @virginmedia ???

  • 5Serendipity_ seren (@5Serendipity_) reported

    @virginhelp @virginmedia @richardbranson provide me with an email address to complain/scream to. Your online complaints form doesn’t work. Both my husband &I have submitted 30 complaints between us - we simply get IGNORED! Engineer finally came out and claims to have fixed problem but it’s the SAME!

  • BlondjJoanne Joanne morgan (@BlondjJoanne) reported

    @virginmedia is the phone line down in the L20 7DR area

  • vorny_twts matt 🇮🇳 (@vorny_twts) reported from Merton, England

    This zoom call keeps crashing **** off @virginmedia

  • 5Serendipity_ seren (@5Serendipity_) reported

    @virginmedia broadband dont work. You’ve obviously got some kind of issue that means u don’t read like every1 at virgin. UR COMPLAINTS CHANNELS UR REFERRING ME TO DO NOT WORK. Either call me or I’m contacting every senior at virgin (board members etc.till someone senior calls me to resolve.

  • BlondjJoanne Joanne morgan (@BlondjJoanne) reported

    @virginmedia has the phone line gone down in the L20 7DR area

  • Wandster Rich H Wand (@Wandster) reported

    @virginmedia We have a virgin media WhatsApp channel in our area due to the amount of issues we're having. Others in the group are calling VM cus service and then they're updating the group. The broadband service service is disruptive, and I can't also lose hours talking to cus service too.

  • Andycav5 Andycav (@Andycav5) reported

    @virginmedia Great... Still no signal in my disabled sons bedroom and poor signal elsewhere AND crawl into the cupboard to operate the boiler. So glad I just paid over 2 grand for it and £42 a month to you. Any chance of you resolving it for me.?

  • MirinaFaria 🏀Little Apple🍎Miri (@MirinaFaria) reported from Bromley, England

    Can’t wait till I get to cancel my @virginmedia contract and move to BT. I mean selling me 200Mb internet and not even delivering an average of 10Mb is not cool right! I mean imagine all the people that pay for the same service but don’t know how to measure it!? Right!

  • LynFra1946 Linda FRANCE (@LynFra1946) reported

    @virginmedia Got mobile on 14 Nov. 13 days from receiving SIM l made complaint as mobile disconnects on incoming/outgoing calls. Many phone calls, emails letters but no solution apart from "education given" I am 74, live alone and my phones my lifeline. Linda F. Acc.ref 3611322.