Virgin Media Outage Report in Harrow, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, Hampstead, London, Southwark, Hammersmith, Enfield Town, Hayes, Tower Hamlets, City of Westminster, Chesham, Islington, Southall, Slough, Hounslow and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| Hampstead |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
-
Theo M-T🏎 (on follow limit)
(@BowenKnight_24) reported
from
Spelthorne District, England
Our Virgin Media WiFi router shows as working but the network doesn’t even come up for me to connect to🙃 Been having issues ever since Richard Branson asked for a government bailout... Cheers #VirginMedia @virginmedia
-
Ana Rocha
(@AnaRochaPT) reported
from
Camden Town, England
@virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!
-
Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my internet’s been gone for nearly an hour now, same thing happened last night too. The service status page on your website isn’t even working.
-
Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia not working again. Will you be issuing refunds for July as you have failed to provide a proper service?
-
Krish
(@KrishTheBarber) reported
from
Hillingdon, England
How did your internet just turn to dust?? @virginmedia ******** am I paying for? Can’t get through to your customer services because you’re “currently receiving a lot of calls” but also your “offices are currently closed” ******* joke of a company!
-
Louise Mead
(@meadylou) reported
from
Wandsworth, England
@virginmedia Is there an issue with your website? I’m trying to sign in to register an issue with service but I can’t access my account.
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@RobWilsonLtd @virginmedia I quit @virginmedia and moved to BT after multiple periods of slowness then a complete days outage in London. Useless and BT WiFi so fast!
-
Neil Cole
(@scroogio) reported
from
Camberwell, England
Any chance of a reply please @virginmedia - nobody responds on your instant message service either
-
Jonny Morrison
(@jonnysmorrison) reported
from
Lambeth, England
I am sick to death of paying £55/month for yet another ******* broadband outage @virginmedia
-
Mihir R Benison
(@misterBeno) reported
from
Harrow Weald, England
@virginmedia is there a problem with your broadband service in Harrow? I have green lights flashing on my home hub even after doing all the checks. Need this fixed for tomorrow as I am giving a talk.
-
Shane Patrick Cullinan
(@musofunk) reported
from
Lambeth, England
Is anyone else’s @virginmedia WiFi down ? Vauxhall here. #virginmedia #virginmediadown #vauxhall
-
dmxcrew
(@dmxcrew) reported
from
Islington, England
May be a work round for some experiencing #virginmedia email issues this AM. Whilst I cannot access emails via any server/computer like yourselves, I can, strangely, via my phone (although could it be because its on the virgin network?) Worth a try?...
-
Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
-
Nicole 💛
(@nicoleblackmanx) reported
from
Slough, England
@virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!
-
A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
-
Damion
(@DamionSheppard) reported
from
Lambeth, England
@virginmedia Hi. What is going on with Broadband in SW9? Website no longer allows me to register loss of service, which has been awful for at least a week now. I’m having to spend a considerable amount of money on data so that I can continue doing my job. Please fix!
-
Evan Samuel
(@evansamuel5) reported
from
Wandsworth, England
@virginmedia giving absolutely zero service in SW London for second night in a row and refusing to answer the phone. Absolutely bloody useless.
-
Sam D
(@s11kda) reported
from
Harrow Weald, England
@virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?
-
Lambertus Cornelius
(@lambertusc) reported
from
Merton, England
@virginmedia is there any issues with the broadband in Wimbledon? My Oomph subscription is delivering 2mps? Suppose to be 350mps?
-
Fit & Fun
(@fitandfun_) reported
from
Merton, England
@virginmedia I’ve been on hold for 4 hrs; I understand that you are running Limited staff at this time but your text service, which is one of the options is not working either!! Have entered number 3 times and still waiting.? Please advise how I’m supposed to contact you. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Thomas
(@MTB_Flyer) reported
@drewsonix @k_veves @virginmedia Had issues for months, and turns out they are selling a service in and around certain parts of South London that is not fit for purpose. I use this free monitor to get an idea of service quality and then call them out (again).
-
John&Chris Humphreys
(@johnalsochris) reported
@virginmedia Yes have tried all that, it shows that the broadband has no issues but me and my neighbours do!!! It has been going on fir too long now and getting nowhere
-
kim percival
(@kimpercival1) reported
@virginmedia They have to contact previous owner to ask if we can pay her cancellation fee. No services at all until permission is given! Ridiculous as we have been customers for so long. We now have to pay to get the service moved to new address
-
John&Chris Humphreys
(@johnalsochris) reported
@virginmedia I am an engineer on call and cannot acxess information #help #virginmedia #pleaserespond
-
MICHELLE☀️
(@mlhg0040) reported
@tombradby @virginmedia Yes it certainly is.!! Worst ever customer service 😡
-
Mrs N Fairweather
(@NickyFair) reported
@virginmedia Issue identified as problem with fibre outside our property. No news given to us as to when (or if) it will be fixed.
-
anne brain
(@Pianolotmusic) reported
@tombradby You are lucky that virgin media responded at all! Of course they don’t want to be shown in a bad light. A response should be forthcoming to all its clients. Far too many businesses hiding behind Covid and providing appalling customer service.
-
49 49 Undefeated 🔴⚪️⚽️
(@Anglopillnane1) reported
@virginmedia So much for receiving my new SuperHub 4 today after all the email confirmation from yourselves. What’s the point of confirming something then simply not delivering, literally!!! Not a happy customer
-
Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
-
John&Chris Humphreys
(@johnalsochris) reported
@virginmedia Is there anyone listening to me. @virginmedia can anyone tell me when service will be resumed normally excellent but last 3 days awful