Virgin Media outages and service status in Harrow, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Barnet, Hammersmith, Borehamwood, Hounslow, Isleworth, Uxbridge, Ealing, Elstree, Brentford, Southall, Northolt, Greenford, Hayes, Wembley, and Stanmore.

City	Problem Type	Report Time
Barnet	Internet	4 hours ago
Hammersmith	Internet	10 hours ago
Hammersmith	Wi-fi	10 hours ago
Hammersmith	Internet	10 hours ago
Hammersmith	Total Blackout	11 hours ago
Borehamwood	Internet	11 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  Peggy Dyer (@Mrspdyer) reported 33 seconds ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 5 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 6 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  SusannJerry (@MrsJerryTweets) reported 12 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Ravinder Judge (@judge_ravinder) reported 16 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Mark Ryan (@MarkGRyan) reported 16 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Alessandro Ferrara (@iamAleFerrara) reported 22 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  Gabor (@GaborPfalzer) reported 22 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Ravinder Judge (@judge_ravinder) reported 23 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 25 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Spencer Millbery (@SMillbery) reported 31 minutes ago from Harrow Weald, England

  @virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 34 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Bhaven Dusara (@Fatty_Koo91) reported 36 minutes ago from Harrow Weald, England

  How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

• 
  Alessandro Ferrara (@iamAleFerrara) reported 37 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Mustakim. (@Mustxkim) reported 39 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Snatch (@U2Gorilla) reported 40 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Andrew Wood (@andrewlwood) reported 45 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Ravinder Judge (@judge_ravinder) reported 45 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 51 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Gabor (@GaborPfalzer) reported 53 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elodie Genest (@ElodieGenest) reported 36 seconds ago

  @O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"

• 
  Anon frog poster (@WebBuildingFrog) reported 4 minutes ago

  @Simon_Coates @Simon_Whale @virginmedia I have the same. Only issue I've had with it is the cable was short by 1m so I had to order a longer one (third party much cheaper) Installed it all myself, whole village is impressed.

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 5 minutes ago

  @virginmedia thank you for offering help via a DM, but you have sent me quite a lot of the exact same messages now - only one was needed. I have already told you that one of your engineers is coming out tomorrow to check everything is okay and get everything working properly. At this point I will only need to contact you if the engineers visit isn’t successful.

• 
  Denise Swif5 (@DeniseSwif5) reported 9 minutes ago

  Virgin media Day 17 no service, gor a text today saying the external works will be in contact within the 14 days #absolute joke

• 
  — (@Kurt_Bimpson) reported 9 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company

• 
  Top Cat (@SpinCat1) reported 15 minutes ago

  @nel_andrie @virginmedia You’re right. A communications company that has a huge problem communicating!! 🤬

• 
  Adrian (@ConfusedFergie) reported 16 minutes ago

  3 days in a row WiFi is down... @virginmedia you need to step up your game. Perhaps I won't pay you 3 months in a row and see if that gets you to get your act together...

• 
  Matthew Smith (@Matthew79421198) reported 18 minutes ago

  @Simon_Whale @virginmedia Worst customer service in the world aside from @British_Airways

• 
  si (@sjk2099) reported 21 minutes ago

  @virginmedia my internet suddenly stopped working in the middle of the night, I've tried to scan the password to reconnect but that's not working. I've unplugged the router and that didn't work either. Any suggestions?

• 
  Virgin Media News (@VirginMediaNews) reported 21 minutes ago

  The mother of a 9-year-old seriously injured in an e-scooter incident says the consequences of these crashes can be life-changing. Her son was hit by a 15-year-old while on his way home in Leixlip last summer and, a year on, is still walking with a limp. Hear from her on the News at 5.30pm. 📺 More on Virgin Media PLAY and Virgin Media One.