Virgin Media Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA1 and HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, St Albans, Watford, City of Westminster, Hammersmith, Paddington, City of London, Enfield Town, Harringay, Barnes, Hampstead, Ealing, Wembley and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Total Blackout | |
| London |
Wi-fi | |
| Feltham |
Internet | |
| St Albans |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.
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Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?
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DAVID WOODHOUSE
(@STRAYPHOTON) reported
from
Richmond, England
@tonydixon59 @virginmedia Thanks for your reply. No improvement - I have rebooted the box and checked all connections. Seems to have coincided with the recent wet weather, and could the fact that another customer in TW2 is having similar issues suggest water in the works?
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@virginmedia just to let you know that tomorrow we will be having a conversation and divorce is on the cards .. been a customer for almost 18yrs only for me to find out your new #sidechicks are getting cheaper and faster broadband
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Martin
(@dickerboy) reported
from
Merton, England
My @virginmedia service is completely down again. Shambolic.
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Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
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N19 Local
(@N19Local) reported
from
Islington, England
@virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.
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DAVID WOODHOUSE
(@STRAYPHOTON) reported
from
Richmond, England
@tonydixon59 @virginmedia Same here, also in TW2. Was bad last night, seemed better during the day but now poor again, picture breaking up and sound drops out momentarily.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.
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ian
(@IanBorrett) reported
from
Lambeth, England
Anybody want to hear about how awful @virginmedia are? No, didn't think so. It's old news.
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ian
(@IanBorrett) reported
from
Lambeth, England
@Jay_Kay_Pea @virginmedia I've never encountered a company where it is so difficult to speak to an actual person.
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Edward Norman
(@Chevrongreens73) reported
from
Brentford, England
@virginmedia down in Willesden?
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!
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Edward Norman
(@Chevrongreens73) reported
from
Brentford, England
@virginmedia Down again. Is it Nw10 area or me?
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Ealing, England
@Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@virginmedia what’s going on with the service in SM4? No internet, no phone, no broadband???
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leah
(@LeahRayner22) reported
@virginmedia @VMSolutions_ I am absolutely disgusted by the customer service I have received from Virgin. I have called them 4 different times now, I have been put down on all 4 accounts with a total call time of 4 and a half hours. Nothing has been resolved and been verbally..
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Chloe Langford
(@chloeisa91) reported
Been waiting for a response on @virginmedia tech support web chat for 4 hours, only for it to randomly restart the process again. Yet when you’re on the ordering page they get an agent to you in seconds. Funny that. #wasteoftime #wasteofmoney
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Chris James
(@christPJames) reported
@virginmedia Unsurprisingly, after 6 hours I did not receive a response, even from a bot. I spoke to someone from the Virgin Community who was v helpful though. He said that my downstream levels are all at max (I have no idea what that means) and that I definitely need an engineer out to fix
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Daniel Evans
(@Thiswolftweets) reported
@virginmedia Can someone please contact me to help resolve a linked Virgin Media/Mobile issue. I pay the bill via VirginMedia but account set up by VirginMobile put my name as 'Even' not Evans, so I can't access my own account via Mobile login in.
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Ruckuz
(@theruckuz) reported
@virginmedia I've tried to order a new phone twice in as many days. I need it by tomorrow. Order has been parked. Again. I'm without broadband until 4th of December and am relying on 4g internet to work. Was told all was fine. Now there's info available. This is extremely poor.
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Morgan fail
(@morgan_fail) reported
@virginmedia We never recieved a letter or call. We were promised both. Sadly we therefore have no complaint reference number. We filed a complaint numerous times, and it is on our records with @virginmedia
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Beaker Baker
(@bakerga1) reported
@virginmedia so excited to receive WiFi box with quick set up! However that was 3 hours ago and been on hold or pushed across since 2pm?! Pls help
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Ryan Gilvear
(@ryan_gilvear) reported
@virginmedia Still haven't even had the confirmation email to set up the account two days later... nor a reply here, and after talking to a agent on web chat, had no help given at all... great customer experience so far..
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Laica
(@Laica23) reported
@virginmedia All of the details have just been given, and over we the phone, they are sending a letter that will take a further week, she has been without for 4 days, and we have been trying to get your attention for two days, you could see my screen grab, it doesn't work!
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Tyler Oliver
(@oliverit) reported
@KrenSve1 @virginmedia Also in SE8 near by and have been experiencing intermittent cutouts the last few weeks. Had callours before that eventually were deemed area wide issues. Calling virgin in the past has lead nowhere. It's 17:13 now and haven't had a connection most of the afternoon.