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Virgin Media outages and service status in Harrow, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 13 outage signals in the last 24 hours around Harrow, including 13 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 13, 9:22 PM GMT+1.
  • 61% Internet (61%)
  • 18% Total Blackout (18%)
  • 11% Wi-fi (11%)
  • 6% E-mail (6%)
  • 5% TV (5%)

The latest reports from users having issues in Harrow come from postal codes HA2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrow, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Uxbridge, Southall, Wembley, Hayes, Stanmore, Ealing, Brentford, Barnet, Elstree, Harrow, Borehamwood, Watford, and Edgware.

CityProblem TypeReport Time
Hammersmith Internet 29 minutes ago
Hammersmith Internet 4 hours ago
Hammersmith Internet 4 hours ago
Hammersmith Wi-fi 5 hours ago
Hounslow Internet 5 hours ago
Hammersmith Internet 5 hours ago

Nearby cities with recent reports

Hammersmith

33 recent signals

29 minutes ago
Southall

4 recent signals

5 days ago
Hounslow

3 recent signals

5 hours ago
Uxbridge

2 recent signals

1 day ago
Wembley

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

  • StrummerJonny
    Jonny Paul (@StrummerJonny) reported from Barnet, England

    @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

  • tor_a
    victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.

  • lhntennis
    Lee Neale (@lhntennis) reported from Richmond, England

    @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

  • Johnlumb67
    John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

  • bendog90
    Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

  • MarchetF
    Francesco Marchet (@MarchetF) reported from Brentford, England

    @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England

    @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

  • magma62
    mara penzo (@magma62) reported from Brentford, England

    @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

  • manan2661
    Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • paulusthegrey
    Paul Simmonds (@paulusthegrey) reported from Borehamwood, England

    @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

  • U2Gorilla
    Snatch (@U2Gorilla) reported from Southall, England

    Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

  • browngaybitch
    BuG$y (@browngaybitch) reported from Harrow Weald, England

    Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Samet_UK
    Samet (@Samet_UK) reported

    My Virgin Media WiFi has still not been working since yesterday, and there has been no improvement this morning. I have already called customer service, but the issue was not resolved. I also sent a DM on X and have not received a response. @virginmedia

  • George66Steve
    Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported

    @virginmedia I've given you the incident number. What's to look into apart from your appalling service. But I've DMd you so feel free to send me more platitudinous bullshit!

  • sabele26
    Leslie B (@sabele26) reported

    @MichelleBeckett @virginmedia We had the same with Virgin when my mother died. Every other service, bank etc were great & helpful, we were still getting bills from Virgin a year after she died, we’d phone, they’d say it was now cancelled - another bill. We gave up when the house was sold.

  • nellynoo72
    Neil (@nellynoo72) reported

    @virginmedia can anyone tell me what the status is of the broadband outrage in CV4 please? All day it's just said there's an issue that your engineers are trying to fix. An ETA would be great

  • ihavejordans
    b (@ihavejordans) reported

    @BobbyMan747 @Virgin Personally i was thinking of making the switch to Virgin Media, but the last couple of weeks i have been hearing a lot of this. I thought they had sorted out their issues, but it appears they haven't.

  • citizen_first25
    citizen_first (@citizen_first25) reported

    @virginmedia why have you got rid of Channel 150 that's TV does a price go down on my subscription ? As this is one of the channels, I watch every day very disappointed

  • JuliaCoombcj
    Julia Coombs (@JuliaCoombcj) reported

    @Stsantek @virginmedia Unfortunately this is standard procedure. Tried to cancel Sky TV just before contract ended as price had risen,watched the date like a hawk. They advised me to take out the 2 years again and cancel on the date. Hope you never notice. Why isn’t this illegal?

  • colingillespie5
    🤠 (@colingillespie5) reported

    @virginmedia @fluffybubbles73 Offcom should fine them again. I left them years ago terrible company

  • DevilHatman
    Hatz (@DevilHatman) reported

    @TheParty1sOver @virginmedia Yeah, wouldn't hold my breath... my issue has been ongoing since the 1st and still no fix in site

  • quiquisworld
    Q🍒𒉭🐆 (@quiquisworld) reported

    Fam I was moved to in a&e and by the guy that came to fix my wifi by virgin media they should be more afraid