Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Harrow come from postal codes HA3 and HA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 02/26/2026 05:05

February 26: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hammersmith, Harrow, City of Westminster, Barnet, Islington, Hounslow, Paddington, Wandsworth, Wembley, Hayes, Egham, Uxbridge and Southall.

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City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    @virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed

  • sarahleveridge Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia no internet again any issues in Rickmansworth?

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.

  • Rebeccadundon1 Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.

  • CPH83 Christian Hose (@CPH83) reported from Wandsworth, England

    @virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.

  • YehudaAronovitz Yehuda Aronovitz (@YehudaAronovitz) reported from Barnet, England

    @virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?

  • charlie_morrow Charlie Morrow (@charlie_morrow) reported from Lambeth, England

    @virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia useless useless useless broadband. Every day am told it should be OK. Every evening it crashes. Nobody ever contacted me to try to help 😒I have tweeted many times but no help

  • billosmond bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.

  • narly narly (@narly) reported from Merton, England

    Statutory weekly **** connection from @virginmedia

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Guess what? Yes, @virginmedia is down again. I have no idea what I have done to them but they are treating me like I'm a c**t. Since 12 Feb I can count the days of adequate service on one hand. What an embarrassment of a company.

  • walshChanny Channy (@walshChanny) reported from London, England

    @virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, England

    Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?

  • Johnnyplanted Johnnyplanted (@Johnnyplanted) reported from Hillingdon, England

    @virginmedia Hi @virginmedia unfortunately this text link doesn't work. Have given up trying to get through by phone. My DD has been cancelled, so please get in touch to resolve.

  • bazelrock Paul Berry (@bazelrock) reported from Tottenham, England

    @sainsburys Update, it might be @virginmedia with the problem.

  • theasthinkings Thea (@theasthinkings) reported from Lambeth, England

    @virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NarryT2016 Narendra Tailor (@NarryT2016) reported

    1/3 Chris at @virginmedia called me yesterday to resolve my complaint and say that they would fulfil the offer they gave me on 25th Nov if i would withdraw the case. I agreed I would after 24 hours after checking the documents.

  • RumAndTheRedmen PastCaring (@RumAndTheRedmen) reported

    @virginmedia Are you serious!? 24 hours later you are NOW getting back to me!? Joke of a company. Have cancelled rather than renewed my contract, purely because of your woeful customer service. Horrendous.

  • tickles_t Neil Turner (@tickles_t) reported

    @virginmedia It just drops out all the time. Using your online checker it says that there is a network issue coming into the home. Told me to check the connections / reboot rooter etc (which I've done several times) and nothin has improved.

  • chrismitch99 Chris Mitchell (@chrismitch99) reported

    @virginmedia yet again I have no tv@& again u don’t answer your phones. Since early Dec I’ve lost 5+ hrs on hold. Can u tell me how I’m supposed 2 get my issue fixed? Beyond a joke now. If this isn’t sorted within 24 hrs, after 8 years custom, I’ll be cancelling my direct debit.

  • suerussell77 Sue Russell (@suerussell77) reported

    @virginmedia Yes I do. We still have no mobile signal on all 3 mobile phones! Have not had any since New Years Eve!

  • TheMcKnox jimmy the rib 💀 (@TheMcKnox) reported

    @britTonyHD @100Climbs Did someone buy sky in a bad area? Have a look at ya postcode next time chief, I nearly fell into that trap with virgin media

  • RnLittlewood Richard Littlewood (@RnLittlewood) reported

    @virginmedia my TiVo box has just Restarted it self, I’m guessing by accident, it also has previous at doing it as well. Is there a reason or problem?

  • k_memon K M (@k_memon) reported

    @virginmedia broadband issues for > week now. So difficult to report a fault on their website or over the phone (automated recording giving you a troubleshooting guide!!). Engineer finally booked for 8th Jan. Full working week without broadband wfh! @MoneySavingExp @MartinSLewis

  • cajriley51 Jacqui Riley (@cajriley51) reported from Stoke-on-Trent, England

    @virginmedia Why cant someone just ring me so I can actually explain what the problem is. When I try and light in it does not recognize my mothers maiden name and I'm sure I have got that right so then I cant get any further

  • WayneJohns wayne johns (@WayneJohns) reported

    @virginmedia you may boast having the best internet speeds available but today I have experienced the worst customer service efforts on the planet - and still with a huge failure to resolve a new account issue How can you get it so so wrong!! Your call centres are INCOMPETENT