Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 03/23/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Camden Town, City of London, Borehamwood, Enfield Town, Stanmore, Wembley, Paddington, Ashford, Slough, Greenford, Harringay, Hounslow and Uxbridge.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • Olivia121994_ OD (@Olivia121994_) reported from Harrow Weald, England

    @DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it

  • DanVikman Dan Vikman (@DanVikman) reported from Merton, England

    @virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    @virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • KarenGerardi Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England

    @virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!

  • DanielSSmith DanielSSmith FRSA (@DanielSSmith) reported from London, England

    @virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew

  • hooplingkev Kevin F Green (@hooplingkev) reported from Barnet, England

    @virginmedia it’s bad enough informing me you’re putting prices up, then today TV/broadband or phone service not working which has cost me £16 for an event I booked and am unable to stream #poorservice #Moneygrabbing

  • CuttingDawn Dawn Cutting (@CuttingDawn) reported from Bricket Wood, England

    @virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!

  • kptweetsstuff KP (@kptweetsstuff) reported from Harrow Weald, England

    @virginmedia My contract hadn’t even started yet! So I will need to cancel

  • locotraveller nando (@locotraveller) reported from Windsor, England

    @virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.

  • kptweetsstuff KP (@kptweetsstuff) reported from Harrow Weald, England

    @virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has

  • BigadeeDave Dave (@BigadeeDave) reported from Richmond, England

    @virginmedia Picture is pixelating when I record something & also when I pause and doesn't play properly after pausing? Please help!!

  • BigadeeDave Dave (@BigadeeDave) reported from Richmond, England

    @virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!

  • Dusty19646 Martin COYS (@Dusty19646) reported from Hillingdon, England

    Anybody else have problems contacting Virgin Media about broadband issues, waited on phone for an hour yesterday then said other person has hung up? Is it because I have been a customer to long and should charge my whole TV and broadband package.

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    So @virginmedia is down again. App says everything is fine but clearly not.

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    @virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?

  • DanVikman Dan Vikman (@DanVikman) reported from Merton, England

    @virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.

  • catskidschaos catskidschaos (@catskidschaos) reported from Richmond, England

    Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kyley_rennebach Kyley Rennebach (@kyley_rennebach) reported

    @virginmedia No idea what you mean but I wanted to complain. No help again I see.

  • kyley_rennebach Kyley Rennebach (@kyley_rennebach) reported

    @virginmedia I have tried to ring twice and sort it but the staff are rude and talk over me. I have asked to speak to a manager and nothing no help bad customer service

  • chizzy73 Dave Chisnall (@chizzy73) reported

    Any chance of fixing the **** broadband @virginmedia

  • magma62 mara penzo (@magma62) reported

    @virginmedia is there a problem in the NW10 London area? I cannot use my phone 😒

  • richiewadders RWadds (@richiewadders) reported

    @virginmedia Definitely an industry wide issue trapping customers in agreemenrsnyoy cannot service

  • ChelseaGaiger Chelsea (@ChelseaGaiger) reported

    @virginmedia It gives me an all day appointment. That appointment has been on my account since the 17th Nov. No one has been to see the issue. I had another technician come out to install but I explained that the cable needed to be redone before they could install. So your team are aware!!

  • nameisjayden jayden (@nameisjayden) reported

    @virginmedia I do not@understand why you and apple are both telling me to change provider and go with o2 because I have mobile data problems when my brother is on same contract and has iPhone and has no@problems how does this make sense!!!!

  • dlights73 Di Light (@dlights73) reported

    @virginmedia how can my wifi network name have changed? Caused me issues today as normal name not showing

  • RobLMyers Rob Myers (@RobLMyers) reported

    @virginmedia Complaint number C-310821141. I have had two phone calls about this. I told the representatives to email me. I have instead received a letter advising that the complaint is now closed, saying that I've agreed to something I've not agreed to. Is this acceptable?

  • wee_abe andrew (@wee_abe) reported

    @virginmedia is there an issue with service in east London at the moment? Our internet has been down for the past hour