Virgin Media Outage Report in Harrow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrow come from postal codes HA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Virgin Media
Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hampstead, City of London, Enfield Town, Stanmore, Harringay, Greater London, Camden Town, City of Westminster, Barnet, Islington, Paddington, Tower Hamlets and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Richard Endacott 🏴🇬🇧
(@enders1) reported
from
Windsor, England
@virginmedia 4 complete service failures in our area in 6 weeks, do you think this is acceptable?
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king elz 🪐
(@3lzantoinette) reported
from
Merton, England
one thing that #virginmedia really know how to do is giving their “sincere apologies” for whatever went wrong instead of actually fixing the problem, we don’t pay you each month to sincerely apologise to us for things you should be on point with 😭
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Mike Harding
(@venoztks) reported
from
Wandsworth, England
@JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...
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Joe Welstead
(@JoeWelstead) reported
from
Camberwell, England
@virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best
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mark garratt
(@markjg65) reported
from
Camberwell, England
Really disappointed that my home broadband dropped out mid recording for a BBC show this afternoon @virginmedia ; your service is so flaky in South East London #virginmedia
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
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Theo M-T✝️🏎🏁
(@BowenKnight_24) reported
from
Spelthorne District, England
47mins for my first stream! I enjoyed being crap on F1 2019 for those of you who watched and I’ll be back on tomorrow but probs FIFA 20. Sorry for the annoying cutouts where my Virgin Media WiFi dipped🥴🙃🤙🤝
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Annie Thwaite
(@AnnieThwaite) reported
from
Richmond, England
@virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, I’d like you to remove it.
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Annie Thwaite
(@AnnieThwaite) reported
from
Richmond, England
@virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, you need to remove it.
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Sam Pannick
(@Sam_Pannick) reported
from
Barnet, England
@virginmedia any issues in the N3 area? Lost all internet all afternoon
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Kidd
(@kidder71) reported
@virginmedia @andrewscurr Down in HG3 AGAIN too
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The Real Mrs Lee
(@DdebPT) reported
@virginmedia can you tell me how to contact your 'live chat/ messenger' to resolve an issue, please?
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Flint
(@DNAFlints) reported
@virginmedia Yes three pods have been set up. Not made any difference. Also there’s the problem with Virgin TV. We only really watch catch up TV, box sets and Netflix. 90% of the time it doesn’t work and has error codes on any of the 3 virgin box TVs
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akira 🔪🕸️🎃
(@AkiraAmora) reported
go to load up PUBG... and virgin media goes down i rarely have problems with them but ****
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Abi
(@Abimoir) reported
@virginmedia No I’ve not been told as to why I’ve had my wifi delayed 5 times in 3 months despite calling your customer services multiple times. I have called every single time there has been a delay so I have raised several complaints about this
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Julian Anderson
(@jaymondo) reported
@virginmedia Yes I did, on my mobile phone and the page failed to load. To restore service I had to call, stay on the phone for an hour before one of your staff restored the GRE Tunnel. The member of staff was excellent, but the rest of the service is abysmal.
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cbHatter
(@cbHatternew) reported
@virginmedia Reading reports on your forum, it is an issue you are well aware of and either cannot fix or do not intend to fix
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Jedi Avenger 🖤✊🏿🏳️🌈🏴🇺🇦♿💛💜
(@avenger_grey) reported
@virginmedia No and there never is when the Internet goes down.
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Mark Sutherland *
(@markenello) reported
@virginmedia So no more useful than your customer services team, time last night going through the checks you recommended, 4 calls with 4 people this morning, cut off twice and still no help, no engineer, I'll cancel my DD and wait for you to call me 🤬
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)