Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 12/10/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Barnet, Hounslow, Harringay, Hammersmith, Islington, Paddington, City of London, Southall, Camden Town, St Albans, Southwark, Harrow and Tower Hamlets.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomMuswell Hill Wi-fi
United KingdomBarnet Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • MCPlatt Marie-Claire (@MCPlatt) reported from Camden Town, England

    @virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1

  • LukasDiSparrow i hate you (@LukasDiSparrow) reported from Camberwell, England

    @virginmedia YOU DO NOT ANSWER THE PHONE!!!!!!!! AND IF YOU DO YOU PUT ME ON HOLD AND HANG UP!!!!!!!!!!!!😡😡😡😡😡😡

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.

  • LukasDiSparrow i hate you (@LukasDiSparrow) reported from Camberwell, England

    @virginmedia YOU **** HEADS JUST HANGED UP ON ME WHEN I WANTED TO CANCEL!!!!!!!!!!

  • LiamFitz LiamFitz (@LiamFitz) reported from Rickmansworth, England

    @jasonnisse @virginmedia @usainbolt @Ofcom I think I saw both of the pushing trolleys laden with loo roll around Sainsbury's yesterday. Normal service should be back later although there are rumours of a stock of hand gel being delivered at lunchtime

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.

  • tb_doc Will Ricketts (@tb_doc) reported from Merton, England

    Shit just got real! Not only am I self-isolating, but my @virginmedia WiFi keeps going down #FirstWorldProblems 😱

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia @trevkaneswaran Mine is brand new and cannot transmit a Wi-Fi signal twenty feet into the next room, and no, I don’t live in a bomb shelter lined with lead. Your customer service is appalling and your kit is shit

  • The_Photographr Imran ® (@The_Photographr) reported from Harrow Weald, England

    @CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    Great timing, the @virginmedia box has gone down. #isolation

  • MCPlatt Marie-Claire (@MCPlatt) reported from Camden Town, England

    @virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2

  • andreas_krieg Dr Andreas Krieg (@andreas_krieg) reported from Hammersmith, England

    @virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    Is @virginmedia really down again. Need to sort a reliable internet provider 😠

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @jonathanduffy86 @virginmedia Massive issue

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia

  • JimGiordan Jim Giordan (@JimGiordan) reported from Kensington, England

    @virginmedia Broadband but changing my DNS settings fixed it, would be useful if your diagnostic tools reported back that the problem was with your DNS servers

  • Theoryjoy Dr Tom Moore 🏳️‍🌈 🇪🇺 (@Theoryjoy) reported from Kingston upon Thames, England

    @virginmedia It couldn’t happen at a worst time. Last time it was down there days and was completely confused by the statutory compensation scheme.

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • melodiouscode melodiouscode (@melodiouscode) reported

    @virginmedia Your entire customer service setup is a joke, I have had staff tell me to "do as I am told" rather than listen to me. I have had staff refuse to identify themselves and just repeatedly tell me "you have a security problems" (wasn't a scam as confirmed by you).

  • Ponty100mph Ian Pont 🇬🇧 (@Ponty100mph) reported

    @virginmedia If you move to an address that is outside of the service area during any minimum period you MAY need to pay the early disconnection fee

  • dynastygaur2021 roger48🇬🇧🇮🇳 (@dynastygaur2021) reported

    @virginmedia I am your Broadband customer. My broadband is supposed to give me 200mb according to the contract but it is not giving me more than 16mb.which is way too low? Half of the time it's down for the past few months. It's difficult to contract u nowadays, why?

  • craigs06 ¿craig? (@craigs06) reported

    Whats the latest excuse for my Internet connection not been stable today? @virginmedia can't wait for the merger with @O2 imagine phone signal will get worse if we look at the current state of affairs. !

  • HotRicos twink18 (@HotRicos) reported

    @virginmedia sort your overpriced wifi out is absolutely shockingly ****

  • SharonSmorenbu1 SharonSmorenburg (@SharonSmorenbu1) reported

    @virginmedia We have been suffering intermittent service all week. Since 5 hours ago, no internet. NOT acceptable as I am working from home! When will this be fixed??

  • nickswatton Nick Swatton (@nickswatton) reported

    @virginmedia I’ll do that again but that will be the 4th time I have done that this afternoon. Maybe I should bill you for the time wasted which might make the focus on providing a reliable service a little better

  • AmyMitc60288704 Amy Mitchell (@AmyMitc60288704) reported

    @virginmedia I have sent multiple emails and spend countless hours trying to get through to your whatsapp/webchat service as I work hours 9am-6pm it has meant that I could not call. But to now disconnect my Internet but yet all my bills are paid with you?? I need to be contacted!

  • DJCWrites Douglas Creighton (@DJCWrites) reported

    .@VirginMedia, it is simply unacceptable to hang up on a customer, just because the notes on your system (after all your "muck"-ups) make solving an issue too complicated. I'm not responsible for your lack of coordination. Don't punish me.

  • ibble_obble_out Aoife Ferguson (@ibble_obble_out) reported

    @VirginMediaIE love spending my holidays on hold to virgin media for over an hour! Second time today too. What is going on with your customer service?