Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 01/20/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Harringay, Southwark, Wembley, City of Westminster, Hampstead, Southall, Camden Town, City of London, Slough, Hammersmith, Watford, Hayes, Fulham and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHarringay Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomSouthwark Internet
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    @virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia having issues in N44ND, have all morning, please help!

  • annwyllie annwyllie (@annwyllie) reported from Richmond, England

    @virginmedia Phone not working. Just tried calling virgin from mobile- lines now closed and cut off. For a comms company the communication is useless. No broadband and no landline all afternoon.

  • markwarne Mark (@markwarne) reported from Richmond, England

    Not the best start to the day when you attempt to log-on to work and discover that @virginmedia is down. Hoping that we don’t get anywhere near as late as 11:55 for KT2, that the website is saying that the issue is supposed to be resolved by.

  • KathleenYCarter Kathleen Carter (@KathleenYCarter) reported from Merton, England

    @mirage44793697 @virginmedia indeed gave up holding on the phone for 22 minutes just now. Constant W02 errors for £69/ month. Not great.

  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone

  • officialGMT Gary (@officialGMT) reported from Camden Town, England

    Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?

  • waabbaC Waqas Abbasi (@waabbaC) reported from London, England

    @virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia

  • spookyjulie Sarah Elizabeth Cox (@spookyjulie) reported from London, England

    @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    .@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr

  • craigstrong Craig Strong (@craigstrong) reported from Richmond, England

    @Moonsushi @virginmedia Yes ours is down at the moment and the status page isn’t even working

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    Virgin TV GO app down @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • manc99_chris Chris (@manc99_chris) reported

    @virginmedia Spent another 45 minutes on the phone to your company, 5 different departments. All passing the buck and not taking responsibility. Ended up hanging up and they didn't resolve my issue or raise a complaint. Cancelled my subscription.

  • rcoleman_92 Rob (@rcoleman_92) reported

    @virginmedia from 8pm- 8:40pm and then cut out again, turned off and on but has come back on now. I feel it'll go again tonight.

  • jORDANwORTS Jordan Worts (@jORDANwORTS) reported

    @virginmedia I spoke to the live chat member at raised an issue saying my internet hasn’t been running right for nearly a month in which you told me what the issue was! My fault was registered when I contacted you last weekend at no time did the live chat person say I had to register a thing

  • RArcherDeltra Richard Archer (@RArcherDeltra) reported

    @virginmedia @virginmedia I've followed all your instructions to get coverage back. Your online team have scheduled an engineer to come out. I've never known a modern day broadband to be so poor.

  • brendygib1 brendan (@brendygib1) reported

    @virginmedia service down in BT14?

  • HoskinsJW Jacki Hoskins (@HoskinsJW) reported

    @virginmedia This transcript has been going on for 3 days on here - I’m still awaiting resolution

  • DesmondMandi Mandi Desmond (@DesmondMandi) reported

    @virginmedia I’m taking my business elsewhere due to your shocking levels of customer service!! Two hours on a web chat!!! Ridiculous. Employ some proper people to TALK to your customers! Not robots

  • Lindacdsa 🌱Linda Dolan💙 (@Lindacdsa) reported

    @virginmedia I have been waiting for over an hour to be connected to a customer service agent. Hopeless!

  • jORDANwORTS Jordan Worts (@jORDANwORTS) reported

    @virginmedia No I’m not calling in again and yeah tv arrive issue but broadband is showing no fault in area

  • mattburton72 Matt Burton (@mattburton72) reported

    @virginmedia No. No known issues. It’s not a recent issue btw and has been going on for years. Always had an intermittent service.