Virgin Media

Virgin Media Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow, Greater London, England 01/21/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Kensington, Twickenham, Camden Town, Hampstead, Harringay, Southwark, Wembley, Southall, City of London, Slough, Hammersmith, Watford and Hayes.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCity of Westminster Total Blackout
United KingdomKensington Wi-fi
United KingdomLondon Wi-fi
United KingdomTwickenham Internet
United KingdomCamden Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?

  • dickerboy Martin (@dickerboy) reported from Merton, England

    My @virginmedia service is completely down again. Shambolic.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Anybody want to hear about how awful @virginmedia are? No, didn't think so. It's old news.

  • caperose_7 Andrew Rose (@caperose_7) reported from Merton, England

    @virginmedia You just copy paste the same response. Check the service in your area. Says the service is fine yet no signal for 3 days.

  • N19Local N19 Local (@N19Local) reported from Islington, England

    @virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.

  • Chevrongreens73 Edward Norman (@Chevrongreens73) reported from Brentford, England

    @virginmedia down in Willesden?

  • Chevrongreens73 Edward Norman (@Chevrongreens73) reported from Brentford, England

    @virginmedia Down again. Is it Nw10 area or me?

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @virginmedia just to let you know that tomorrow we will be having a conversation and divorce is on the cards .. been a customer for almost 18yrs only for me to find out your new #sidechicks are getting cheaper and faster broadband

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.

  • STRAYPHOTON DAVID WOODHOUSE (@STRAYPHOTON) reported from Richmond, England

    @tonydixon59 @virginmedia Thanks for your reply. No improvement - I have rebooted the box and checked all connections. Seems to have coincided with the recent wet weather, and could the fact that another customer in TW2 is having similar issues suggest water in the works?

  • UB5simon Simon Bye 🎪🔶 (@UB5simon) reported from Ealing, England

    @Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!

  • jeanrauwers Jean Rauwers (@jeanrauwers) reported from London, England

    @virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @virginmedia what’s going on with the service in SM4? No internet, no phone, no broadband???

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    @Jay_Kay_Pea @virginmedia I've never encountered a company where it is so difficult to speak to an actual person.

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.

  • notquiteYao Yao Song Ng (@notquiteYao) reported from Islington, England

    I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • maccbird Loretta McIntosh (@maccbird) reported

    @Driksy4 @YahooNewsUK I’ve never had an issue with BT in the 4 years since ditching @virginmedia. Far better Wi-Fi, never lost connection, no issues & absolutely superior compared to VM

  • MattUnitedFC Matt (@MattUnitedFC) reported

    @virginmedia Surely you know if you’ve fixed the problems. It isn’t a localised issue.

  • ayo_its_jack Jack (@ayo_its_jack) reported

    @virginmedia god damn it! Down again! Hike up prices on Monday, and then two days of down internet. Are customers going to get some money back? #virginmedia

  • chipk0 chipko (@chipk0) reported

    @virginmedia Its the same. I appreciate your help but i don't want you wasting your time on this. I will call the telephone support later

  • EmilyKrumlinde 🌸 Lifeweaver one trick QueenE 👑 (@EmilyKrumlinde) reported

    @benmalka @virginmedia it's funny how VM always seem to have a lot of issues, used to be with VM a few years ago too and stuff like this was common, went to BT and while they are lower speeds i think there was ONE outage for 3 years (and it lasted for like 2 hours)

  • timc2602 Tim (@timc2602) reported

    @virginmedia We’ve done that 11 times so far in the last 2 days. Your team yesterday insisted that there was no general issue. We’ve (allegedly) got an Engineer booked for Friday. Frankly, we rue the day we ever joined Virgin Media and can’t wait to leave.

  • shawleynott Shawnacho & Licha 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇦🇷 (@shawleynott) reported

    @CroondogTV @virginmedia Nah it ain’t okay it’s slow as hell

  • maxsaint71 massimo santoro (@maxsaint71) reported

    @virginmedia home internet service is still down after 24 hours and I can only book a technician appointment for Monday! That would mean 6 days without internet… how am I supposed to work??? #virginmediadown

  • deveritt_uk D Everitt (@deveritt_uk) reported

    @guyrleech @virginmedia @vmbusiness Arrr part of the package deal then :), that's not too bad then!

  • guyrleech Guy Leech (@guyrleech) reported

    @deveritt_uk @virginmedia @vmbusiness Yes, the 4G backup, which has never worked in an outage, is an optional extra to the base business broadband package that gives a USB dongle that takes a SIM card they ship. Like marriage, it seemed a good idea at the time