Virgin Media Outage Report in Watford, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Wembley, Southall, Paddington, Barnet, Hayes, Hampstead, Slough, Chesham, Camden Town, St Albans, Burnham and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Keith Tomalin
(@TomalinHQ) reported
from
Barnet, England
@virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...
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Chelsea Dog Walker
(@ChelseaDogWalk) reported
from
Kensington, England
@virginmedia not working again
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
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nicole mcpolin
(@nicmac_design) reported
from
Hillingdon, England
@virginmedia paying £26.95 for pay per view and it’s glitching and freezing every couple of seconds. I’ll be expecting money off my next bill, this is not the service I expect to receive for a ‘special event’ #RuizJoshua2 #boxing #virginmedia
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please fix @virginmedia in NW3 get pixelation on channels like C4 ...
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Andrew Kemp
(@andrew_kemp) reported
from
Paddington, England
@NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!
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TheMrFlowers
(@TheMrFlowers) reported
from
Camden Town, England
@virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!
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Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
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Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Charlotte Tansey
(@CharlotteMossUK) reported
from
Camden Town, England
@virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!
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alastair mccoll
(@alastairmccoll) reported
from
Brentford, England
@virginmedia 3 days of slow DLs and no Netflix, you guys need to fix this now or I’m off to a new supplier. Please respond with action and not platitudes, thanks.
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Marko Valonen
(@MarkoValonen) reported
from
Brentford, England
@virginmedia customer services needs a nig improvement! A gent from your marketing team called and offered FREE channels as I’ve been witn u since 2002 or so. Bill comes and I’ve been charged for the service. I call customer support and they tell me that the marketing team LIED.
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Syed Ali Naqi
(@alinaqi80) reported
from
Paddington, England
@DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Worboys Writes
(@KayWorboys) reported
@beatieedney @virginmedia I’m hearing you. I’ve wasted HOURS on the phone - when I get put through I’m on hold for 45 mins listening to their **** tinny music - then they lie to me about porting my landline number. The online chat is a joke - they lie to and nothing gets done. Twitter team pointless.
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The Circle Planner
(@CirclePlanner) reported
@virginmedia my wifi is so bad I’m considering paying BT £39 for a month because it pops up on my screen every 90 seconds when your wifi drops out. Impossibly frustrating while WFH/homeschooling and it’s costing me £54 a month. Would LOVE to get it fixed😩
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Ross Rhodes
(@trrhodes) reported
@ShelaghFogarty Not a bank, but Virgin Media’s always the worst one for me. Find myself waiting a long time to ever start a conservation with them.
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Dinesh hirani
(@DinuHir) reported
@virginmedia Wot service
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Tweedle Dun Dee
(@LukeWorlock) reported
Has anyone actually been on the phone to virgin media sales team? My f*cking god I could have shot myself!! @virginmedia when I was that shocked of how bad his service was I asked him for his full name and he hung up on me! Wow! I just wanted to upgrade- was impossible to do so.
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The Circle Planner
(@CirclePlanner) reported
@virginmedia my wifi is so bad I’m considering paying @bt £39 for a month because it pops up on my screen every 90 seconds when your wifi drops out. Impossibly frustrating while WFH/homeschooling and it’s costing me £54 a month. Would LOVE to get it fixed😩
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Rico Suave
(@shahislam007) reported
@virginmedia Fact is you lot are scam artists and keep putting up your prices up for loyal customers. Can't get through to anyone and have had no call back from your customer service after i was told i would - THAT WAS 3 MONTHS AGO!!!
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Bart Glowacki
(@Bart_Glowacki) reported
@punkymoose @virginmedia Exactly! Well, the service I get from @SkyUK is much better. So thank you for making me switch..
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Paul Cawley
(@PaulCaw24287804) reported
@virginmedia since upgrading my package to the ultimate I have nothing but issues. The internet is terrible and slower, xbox keeps lagging tv freezes. No signal on my mobile. Terrible customer service been on hold over an hour. Extremely poor service Virgin.
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Marie B-M
(@LioubaBM) reported
@virginmedia Been on the phone to virgin media for 1 hour, through to 3 departments. never go through account service. Have been a customer for 4 days and i’m already done. I never received my account number for my broadband. #StayConnected l o l