Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD18 and WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 01/04/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Paddington, Hemel Hempstead, City of Westminster, Southall, Harrow, Ealing, Camden Town, Slough, Brentford, Stanmore, Kensington, Hampstead and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith TV
United KingdomLondon Total Blackout
United KingdomPaddington Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • Marshall5Sharon shoegal (@Marshall5Sharon) reported from Kensington, England

    No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave

  • LisaKathryn5 Lisa Kathryn (@LisaKathryn5) reported from St Albans, England

    @virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰

  • amar_maheshwary Amar (@amar_maheshwary) reported from Watford, England

    @virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications

  • vince01181 vince0118 (@vince01181) reported from Ealing, England

    @virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!

  • timlardner Timbo (@timlardner) reported from Camden Town, England

    @virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?

  • pharmr5 Diviyesh Shah (@pharmr5) reported from Brentford, England

    @virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap

  • leosmudgersmith leo smith (@leosmudgersmith) reported from Iver, England

    @virginmedia nice service guys cut me off on wrong date should I cut off my direct debit on the wrong day shocking service

  • iTz_iTzik iTzik (@iTz_iTzik) reported from Barnet, England

    Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow

  • Marshall5Sharon shoegal (@Marshall5Sharon) reported from Kensington, England

    @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

  • phillipsc Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • gedweston Ged Weston (@gedweston) reported from Richings Park, England

    0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

  • FoodwiseWomen Foodwise Woman (@FoodwiseWomen) reported from Kensington, England

    I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

  • jamescun James Cunningham (@jamescun) reported from London Colney, England

    @doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.

  • jas9029 JAS 🇮🇳 🇬🇧 (@jas9029) reported from St Albans, England

    @virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!

  • TotallyFD Adam (@TotallyFD) reported from Kings Langley, England

    @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • jgraha14 Jen Daly (@jgraha14) reported from Ealing, England

    @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • graeme2911 Graeme (@graeme2911) reported

    @virginmedia Both. It's running at normal 100mpbs right now, but it's been awful recently.

  • Winepal_ winepal (@Winepal_) reported

    @virginmedia Yes and there webchat is down and there phone lines are and i have sent 3 DMs and had no reply. I’m probably just going cancel the whole order as given up waiting

  • Winepal_ winepal (@Winepal_) reported

    @virginmedia Nothing says the lines are down for routine maintenance been like that since Tuesday. It was out for delivery Monday then never turned up and tracking said was out for delivery yesterday then said car left at neighbours now saying waiting to receive from you.

  • Kabaddi_guy Kabaddi (@Kabaddi_guy) reported

    @virginmedia @ParadiseDecay Virgin Media, your TV services in the KT3 postcode have been down for over 24 hours. When are you going to get this fixed? We are getting so fed-up by how bad & unreliable you guys are.

  • BassettRJ Richard Bassett (@BassettRJ) reported

    @virginmedia please could you provide an update on escalated complaint ref C-1205221517 been over 28 days, heard nothing, can't check progress online as account closed, each time I call I'm told there's 'no complaints department'/get cut off when transferred. @CISASUK

  • _PaulQuinton Paul Quinton (@_PaulQuinton) reported

    @virginmedia Yes I’m free now while on the phone to your team in India who are giving the same excuses for last two week CS says PreIndtall dept will fix but they say CS and they just keep transferring me between the two. So if we chat will get phone line ported and working sure

  • BassettRJ Richard Bassett (@BassettRJ) reported

    @virginmedia I closed the account and was harassed for money that was not due. It took hours on the phone over several months, WhatsApp chats, ignored web form complaints, and finally recorded delivery complaint letter to resolve. This is not in-line with your complaints procedure.

  • HeleneSuana Alliance FC (@HeleneSuana) reported

    @virginmedia I did. The service came back in the evening

  • AMontguire Andrew (@AMontguire) reported

    @virginmedia You engineers seem to be useless sine this has been going on from the 17th June! Total LOSS of service! Same excuss every day it will be fix tomorrow… never does

  • AndyJ74551315 Andrew James (@AndyJ74551315) reported

    @virginmedia Yes but as reported on your site it says a technician is on his way to fix it. This was the same message as yesterday. So has the technician got there to fix it yet or is he still on his way? And your help desk gave an estimation of 5 days to fix it so which estimate is it?