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Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Watford come from postal codes WD24 and WD25 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, City of Westminster, Westminster Abbey, Brent, Camden Town, Slough, Paddington, Hampstead, Hayes, Chesham, Southall, Barnet, St Albans, and Stanmore.

CityProblem TypeReport Time
Slough Internet 2 minutes ago
Hammersmith Internet 20 minutes ago
Hammersmith Wi-fi 45 minutes ago
London Wi-fi 3 hours ago
London Internet 4 hours ago
Hammersmith Wi-fi 7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed

  • EnriqueGuadiz
    Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

  • lucyfrancis_tri
    lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?

  • ABSiddiki
    Abu Siddiki (@ABSiddiki) reported from London, England

    @virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)

  • trsaanderson
    Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @virginmedia Yes and says no problems , I'm just about to phone up. I've reset router and still problems.

  • Neilz1
    🙌 N E I L 🙌 (@Neilz1) reported from Brentford, England

    @virginmedia We have had no phone service for 4 days in the NW9 area are you able to see if engineers will be fixing this issue urgently?

  • k_veves
    Konstantinos Veves (@k_veves) reported from Ealing, England

    @MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.

  • BeesWingedEyes
    Sophie Joanna (@BeesWingedEyes) reported from Watford, England

    I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I need someone to call me and I have raised yet another complaint on the website this is the 4th complaint with no response C-0609211914

  • sarahleveridge
    Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please

  • eatcheeselouise
    MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England

    @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

  • SteveDunn09
    Steve Dunn (@SteveDunn09) reported from Harpenden, England

    @virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless

  • trsaanderson
    Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @DarkLordCookie @virginmedia We are in the same situation, No Internet since Saturday and our estimate is also 7th September. We are UB7 9JX , near Heathrow. Looks like there are issues everywhere.

  • ElliottVern
    Elliott Gordon (@ElliottVern) reported from Watford, England

    @virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.

  • fevington
    Mike Fethers (@fevington) reported from Rickmansworth, England

    Watching @virginmedia for the first time in ages reminds me how much I genuinely miss @skytv. Crap UI One 4K channel which shows nothing. Costs £30 more a month for less content. #Urgh

  • nlmo3954
    nlmo3954 (@nlmo3954) reported from Slough, England

    @virginhelp @VMO2News @virginmedia Hope they will . Last time when I did complaint have exactly same issue . Hope it is the hub not the people 🙄

  • lucyfrancis_tri
    lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network

  • trsaanderson
    Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @virginmedia is there a problem with broadband in UB7 , intermittent broadband for a few days and nothing today.

  • lucyfrancis_tri
    lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia I will again but i get the recorded message. Thank you for trying to help.

  • lucyfrancis_tri
    lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cherylockerby
    cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia I have a TiVo box but my tv screen keeps pixelating. It is not restricted to 1 channel. I have turned the box off at the plug but it has made no difference. Can you help?

  • scottloose
    PA➡️CA➡️UK (@scottloose) reported

    @virginmedia You seem to have the same access as the entire customer service call center. Who I’ve spoken to at length the past 3 weeks. None. @richardbranson

  • manjitgahir
    Manjit Gahir (@manjitgahir) reported

    @virginmedia what a crap install!!!! I told the engineer specifically not to hammer the wire into the wall...and did he do?! Not Happy!!

  • LydonJC
    Merlyn_X (@LydonJC) reported

    @virginmedia At least provide a service that works then

  • andymuza
    CMDR Andy Fireblade Muza (@andymuza) reported

    @virginmedia I am already paying over the odds, WHY IS THIS? You should be reducing my bill or increasing my speed to 1GB not charging me more when I'm pay more than I should. 1gb package is £79 yet I am paying almost £82 for 362MBPS treat your customers better instead of making us pay more.

  • scottloose
    PA➡️CA➡️UK (@scottloose) reported

    @virginmedia And this is response is a perfect example of zero accountability, zero resolution and zero information. And I’m not even your customer yet. I can only imagine what happens once we are live on your service. @richardbranson

  • cherylockerby
    cheryl (@cherylockerby) reported

    @virginmedia No network issues in our area causing display issues

  • louisemknox
    lou (@louisemknox) reported

    @virginmedia almost 3 hours of my day wasted on a live chat issue not resolved and they disconnected me. Poor customer service to loyal customers

  • waughzone
    Duncan Waugh (@waughzone) reported

    @virginmedia Subsequent paperwork stated 18 month contract (not what was agreed), a £40 installation fee (not what was agreed) and I have not received the fibre extender. If I could face the 2 hours it takes to actually speak to someone, I would call up now and cancel the whole thing.

  • andymuza
    CMDR Andy Fireblade Muza (@andymuza) reported

    @virginmedia And to add insult to injury. I have been a loyal customer of yours for more years than I can remember. My current package is costing me £81.75. The same package is i9n the winter sale for £39 normally £69 yet here I am paying almost £12 more and you are going to increase by £15