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Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Watford come from postal codes WD24 and WD25 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: Brent, Camden Town, Slough, London, Paddington, Hampstead, Hammersmith, Hayes, City of Westminster, Chesham, Southall, Barnet, St Albans, Stanmore, and Greenford.

CityProblem TypeReport Time
Brent Internet 2 hours ago
Camden Town Internet 7 hours ago
Slough Internet 8 hours ago
London Total Blackout 9 hours ago
London Wi-fi 9 hours ago
Paddington E-mail 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • MarcCarro11
    Marc (@MarcCarro11) reported from Rickmansworth, England

    @virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.

  • karenbull2301
    Karen Bull (@karenbull2301) reported from Shenley, England

    @virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone

  • turboeddie08
    Eddie Seber (@turboeddie08) reported from London, England

    Virgin TV GO app down @virginmedia

  • OrrinEdenfield
    Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.

  • Neilz1
    🙌 N E I L 🙌 (@Neilz1) reported from Camden Town, England

    @virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.

  • alisonwonder2
    alison homewood (@alisonwonder2) reported from Ealing, England

    @virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.

  • spookyjulie
    Sarah Elizabeth Cox (@spookyjulie) reported from London, England

    @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

  • OrrinEdenfield
    Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.

  • OrrinEdenfield
    Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).

  • citigirly
    lisa sibley (@citigirly) reported from London, England

    @virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr

  • alisonwonder2
    alison homewood (@alisonwonder2) reported from Ealing, England

    @virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!

  • bobbywhirlwind
    bobby whirlwind (@bobbywhirlwind) reported from Camden Town, England

    @virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?

  • TimLundSE26
    Tim Lund (@TimLundSE26) reported from London, England

    @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

  • waabbaC
    Waqas Abbasi (@waabbaC) reported from London, England

    @virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia

  • czar_nik
    Dr Nick (@czar_nik) reported from London, England

    @virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!

  • indra_och
    Indra (@indra_och) reported from Ealing, England

    Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?

  • sumitra094
    Sumitra (@sumitra094) reported from Watford, England

    I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia

  • officialGMT
    Gary (@officialGMT) reported from Camden Town, England

    Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?

  • TheGeekiestOne
    The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..

  • czar_nik
    Dr Nick (@czar_nik) reported from London, England

    .@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jivan_pravin
    pravin jivan (@jivan_pravin) reported

    What a crap service by Virgin Media. Don't answer the phone, no feedback. Disaster

  • DarrenHindle1
    Darren Hindle (@DarrenHindle1) reported

    @Elicitor111 @virginmedia Other than the occasional update what would you expect them to do ? They're working to fix it should they come round and act out your TV show for you?

  • duffett_claire
    CLAIRE DUFFETT (@duffett_claire) reported

    @GBarfoot1 @virginmedia Same, 150 and 0345 numbers not working

  • KJ_93x
    KJ 💙 (@KJ_93x) reported

    Over 4 hours and counting and @virginmedia still haven’t sorted the issues, what an absolute shambles this is

  • TheDorken
    Dorken 👻 (@TheDorken) reported

    Virgin media sucks That’s all I have for today.. Patchy internet no stream

  • HayleyManson4
    Hayley Manson (@HayleyManson4) reported

    @virginmedia No updates,website not working & phone cuts you off. Poor Comms with customers for expensive service

  • SarahLlew15
    Sarah Llewellyn (@SarahLlew15) reported

    @virginmedia TV still down. Getting "Error Code V53" message on most channels, & a "This channel is not authorised" message on supposedly restored channels BBC One, BBC Two, ITV, ITV+1 and Channel 4?!? Can't get any help from anyone!!!

  • listojiten
    Jiten Terrícola (@listojiten) reported

    @virginmedia my tv is down.

  • cmaxwe13
    Charlene Maxwell (@cmaxwe13) reported

    @virginmedia When will this issue be resolved I only have channel 4 all other channels are not working.

  • josparks78
    Joanne Sparks (@josparks78) reported

    @virginmedia just when I thought the TV service was coming back, bam I have now only got BBC1 again! So your outage information is incorrect as we don't have access to all the channels you say we have access to