Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD17 and WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 11/23/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Amersham, St Albans, Watford, City of Westminster, Paddington, Hampstead, Ealing, Wembley, Camden Town, Barnet, Hemel Hempstead, Slough and Southall.

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City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?

  • RichEPatterson Richard Patterson (@RichEPatterson) reported from Rickmansworth, England

    @virginmedia Not spoken to the team today but thankfully service has improved 👍

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Camden Town, England

    @virginmedia You probably do not get we are in a pandemic and need to be working from home?!?! We’re having issues that are work-related due to your negligence as a provider. We’ve called again and we’re promised the issue would be fixed by tomorrow. Just like last time. LIARS. Refund us all!

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻

  • fabparra fabiano (@fabparra) reported from Brentford, England

    @virginmedia Hey @virginmedia Here i go again Tks for the new hub, the same model as the old one. The HUB was delivered to me but no technician to check the problem and no signal yet. I didn’t have broadband for 4 days, then it came back for 1 and today off again.only. Sorry @LifeInKilburn

  • KowaleczkoMatt Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽 (@KowaleczkoMatt) reported from Hillingdon, England

    @virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.

  • LisaKathryn5 Lisa Kathryn (@LisaKathryn5) reported from St Albans, England

    @virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise

  • TomRileyImages TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England

    @virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service

  • fabparra fabiano (@fabparra) reported from Brentford, England

    @virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England

    @virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.

  • RichEPatterson Richard Patterson (@RichEPatterson) reported from Rickmansworth, England

    @virginmedia I have internet connection problems and cannot get through to customer support. Help!

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England

    @virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.

  • fabparra fabiano (@fabparra) reported from Brentford, England

    @virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers

  • fabparra fabiano (@fabparra) reported from Brentford, England

    @LifeInKilburn My karma at moment is a bad service and a horrible customer service experience from #virginmedia 8 days without internet or staff signals

  • Rashidfreed Rashid Iqbal ☔ (@Rashidfreed) reported from Kensington, England

    @Rhodri_H_Davies @virginmedia It's #virginontheridiculous that @virginmedia have had the same lame excuse for their 'temporary', nightmarish wait times on their 'helpline' for 12 months now Who else gets the dropped calls as soon as you mention a bad broadband connection? Were trying to #homeschool here!

  • stuartshawcross stuart shawcross (@stuartshawcross) reported from Berkhamsted, England

    Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?

  • whealie Chris Wheal (@whealie) reported from London, England

    @virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.

  • leeleyland3 lee leyland (@leeleyland3) reported from Barnet, England

    @virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Ealing, England

    @virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SPeock Sarah Dawson (@SPeock) reported

    @virginmedia My reply to you there didn’t send immediately indicating the internet was down again so I did a speed check - it basically hovered and I couldn’t connect to the speed check website for a minute or so then when I got on the speed was around 70MBPS.

  • mrspecks mrspecks (@mrspecks) reported

    @virginmedia Yes it has, it says will be fixed by 29/8/22 by 1600 hours. Working from home this is far from an ideal situation. Not getting at you personally just the poor service from Virgin. Thank you for replying.

  • srfc1234hoops declan byrne (@srfc1234hoops) reported

    @virginmedia Not sure what that has to with my tweet but I am an Irish customer

  • stubat_ stubat (@stubat_) reported

    @virginmedia So it's clearly not an issue on my end is it? Otherwise it would just be me out of my friend group.

  • BonaFideHiro BonaFideHiro 勇者 🇦🇺 | Sneak Energy (@BonaFideHiro) reported

    @Chaps_28 @AshravenBlu @Pijinnn_ Good old Virgin Media. Legit full net drop several times a day since Monday. Technician coming out on Saturday now. Doesn’t help me for the next few days but what can ya do.

  • lozij87 Lauren Bristow (@lozij87) reported

    @virginmedia I need someone to contact me asap about my father in law's account. Just asked to speak to a manager on the phone and they have put the phone down on me!

  • HannahGrum Hannah Grummett (@HannahGrum) reported

    Hello @virginmedia I’ve only been a customer for 5 days. My internet does not work. Testing the connection and it says I have issues with 7 devices. I am unable to connect my pc and need it to work tonight. Unable to sign in online because it says my info is wrong, it isn’t…..

  • StuartE93396704 Stuart Evans (@StuartE93396704) reported

    @virginmedia So despite saying you will do your best for me, it's something you can't do! I've informed you I get shoved through depts when I call. There is seemingly no way to speak to a person in charge as can't be transferred and can't be called directly either. Customer care is appalling!

  • neelampatel80 Neelam Patel (@neelampatel80) reported

    @virginmedia was due to have broadband fitted tomorrow. Got text an hour ago to say not coming due to external work which I confirmed on 2nd Aug. Now have no internet tomorrow until 16th Sep what a way to treat new customers.

  • RealSoupyTwist Soupy twist (@RealSoupyTwist) reported

    @MickHarkin11 @virginmedia I've been with sky for 21 years and have never paid more than the new customer price. Usually less.