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Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Watford come from postal codes WD24 and WD25 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: Wembley, London, Slough, Camden Town, City of Westminster, Hammersmith, Westminster Abbey, Brent, Paddington, Hampstead, Hayes, Chesham, Southall, Barnet, and St Albans.

CityProblem TypeReport Time
Wembley Internet 2 hours ago
London Internet 2 hours ago
London Wi-fi 3 hours ago
Slough Internet 5 hours ago
London Internet 10 hours ago
London Internet 12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • CParkus
    Chris Park (@CParkus) reported from London Colney, England

    Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.

  • langolf
    Aleksandr Langolf (@langolf) reported from Ealing, England

    @virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?

  • pharmr5
    diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia Stiil having issues, so what is the problem today. I should not be paying for a substance service.

  • katecooperuk
    Kate Cooper (@katecooperuk) reported from Brentford, England

    @virginmedia It’s working this morning but both broadband and TV have been having long outages (on av 6hrs per day) since Friday. I’m in NW10 and service status says it won’t be fixed until 12 Oct - is this still the case?

  • GraceWaring22
    GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • SheilaSobrany
    Sheila Sobrany RGN RNT Chair of HAREDIN (@SheilaSobrany) reported from Barnet, England

    @Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service

  • andyfry
    andyfry (@andyfry) reported from London, England

    @virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.

  • welbymcroberts
    Welby McRoberts (@welbymcroberts) reported from Hillingdon, England

    @jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)

  • GraceWaring22
    GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • wantrealtruth
    ross (@wantrealtruth) reported from Camden Town, England

    Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!

  • GraceWaring22
    GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • GraceWaring22
    GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

  • CParkus
    Chris Park (@CParkus) reported from London Colney, England

    @virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?

  • roxburghshire
    ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • LizaHartley
    Liza Hartley (@LizaHartley) reported from Hemel Hempstead, England

    @virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!

  • CParkus
    Chris Park (@CParkus) reported from London Colney, England

    @virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.

  • pharmr5
    diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia why is the Broadband down again?? This is gapping on a daily basis

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • dominicjoyner
    Dominic Joyner (@dominicjoyner) reported from London, England

    @virginmedia - how do I report a specific problem with a TV service?

  • mal_kaur
    Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneCampionHoye
    Jane Campion Hoye (@JaneCampionHoye) reported from Birmingham, England

    @virginmedia obviously massive problems!! All services down for 2 days, now reinstalled but they've deleted my Sent box on their server so I can't email documents, badly affects work and no technical support. They just cut out and hang up!!!

  • KerryDo02658828
    KerryD (@KerryDo02658828) reported from Musselburgh, Scotland

    @ELCouncil I Brought this to your attention yesterday via your online comment/complaint form. No reply yet. @virginmedia

  • dansuela_
    Dani (@dansuela_) reported from Swindon, England

    @virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!

  • alaninrepose
    Alan Robertson (@alaninrepose) reported from Edinburgh, Scotland

    @virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service

  • lynneglenn13
    Lynne Webster (@lynneglenn13) reported from South Shore, England

    @virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡

  • chloeelton13
    Chloe (@chloeelton13) reported from Dover, England

    @virginmedia mine and my partners WiFi hasn’t been working for 1 weeks now try phoning them no answer sent a complaint no answer bad service considering the amount of money he pays for it

  • DonnyNo6
    Mark Donovan (@DonnyNo6) reported from Burnham, England

    @virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice

  • cllrcharles
    Charles Kelly (@cllrcharles) reported from Borehamwood, England

    Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin

  • lshudall
    Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we weren’t happy they couldn’t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! They’re so incompetent