Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 01/29/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Southall, Welwyn Garden City, City of Westminster, Slough, Camden Town, Wembley, Ealing, Barnet, Hampstead, Greater London, Hayes, Kensington and Hammersmith.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • CridlandKeith Keith (@CridlandKeith) reported from London, England

    @virginmedia Still not been able to get through to the support team 😢

  • gemmajarrett Gemma Jarrett (@gemmajarrett) reported from London, England

    @virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .

  • elisetx Elise Tapper (@elisetx) reported from Barnet, England

    @virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡

  • paulpavli Paul (@paulpavli) reported from Slough, England

    @virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!

  • paulpavli Paul (@paulpavli) reported from Slough, England

    @virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Kensington, England

    @virginmedia My previous landline telephone number was meant to be ported over and this never got done. I’ve never been able to receive incoming calls on my landline. Internet is very intermittent. My experience with your customer service hasn’t been great. All along I’ve been paying in full.

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?

  • szdar Shumailla (@szdar) reported from Harrow Weald, England

    @virginmedia sick to death of this absolutely rubbish WiFi. Rebooted several times, phoned your team, even installed a new router. Nothing seems to improve it and you supposedly pride yourself on being the best. Please fix this issue.

  • RobHPayne @RobHPayne 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RobHPayne) reported from London, England

    @virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    @virginmedia We're expecting an engineer visit between 4 and 7pm today. It's 5pm now and no sign yet. Getting dark outside. If it's not fixed this time, we will have to think about switching to another service supplier, which we really don't want to do.

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.

  • Temple64Sybil John Smith (@Temple64Sybil) reported from Harrow Weald, England

    Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Brentford, England

    @virginmedia snowing, can’t leave the house, the Internet has been down since Monday no clue when it will be fixed thank you virgin media 👍

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia on 14/11/20 you sold me a contract renewal for 18 mths @ £44 per month. Today, you sent a letter increasing my price by £3.50 from 1/3/21. Meanwhile you offer the same package to new customers on your website @ £40 for 18 mths. Is this how you treat loyal customers?

  • nicmac_design nicole mcpolin (@nicmac_design) reported from Hillingdon, England

    @virginmedia can you let me know what’s happening with my internet? Down for hours & the service status online reckons it’s perfect - bored of this constant issue 💤💤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Srahak Sarah Kearney (@Srahak) reported

    @virginmedia what is happening with signal?! Second day I’ve lost all internet. Not particularly helpful when Working from home! It’s not good enough.

  • John_murphy1 John Murphy (@John_murphy1) reported from Formby, England

    @virginmedia hi, the internet seems to be down in the Formby area (L37). Green flashing light on the modem and can’t get online. Any idea when it’ll be resolved. I’m working from home and need it back!

  • GasperszHelen Helen Gz (@GasperszHelen) reported

    @virginmedia Tried all that already and noone got back to me. I'll contact terminations. I'm leaving after 20+ years. Anyone reading this DO NOT go with VM.. Customer service is APPALLING!

  • RuneStone1973 Rune (@RuneStone1973) reported

    @virginmedia So there isent even anything worth me phoning you up as would not get anywhere i have learning difficulties and need it current bill goes over for what i get for ESA witch i used to pay it but i have to now take money from my mum to help pay not god so ile just leave it for now.

  • ItaloScott1 Italo Scott (@ItaloScott1) reported

    @virginmedia @Virgin are a perfect example of the greed and power of global companies. Certainly the worst customer service I’ve EVER experienced. Try leaving them and see what I mean. I can’t imagine who would ever trust their cash to @VirginMoney 😳

  • RuneStone1973 Rune (@RuneStone1973) reported

    @virginmedia it would have made you look bad uping the price during a pandemic ile speak to my mum later about phoning.

  • thebray Y010SWG (@thebray) reported

    @virginmedia No problem is there a better number to call than sales, I feel this isn’t an issue for them and I don’t want to be sent between departments trying to find the correct one

  • John_murphy1 John Murphy (@John_murphy1) reported from Formby, England

    @virginmedia Thanks, according to your website it’s a known issue and won’t be fixed till 9pm. Never mind, just hope it’s fixed sooner especially as TV is down too!

  • avixorld Avik Sadhu (@avixorld) reported

    @virginmedia your phone is keep waiting for ever, sending message is coming for a chatbot which is no help

  • avixorld Avik Sadhu (@avixorld) reported

    @virginmedia Right now I'm trying your customer care line and even after taking my number, they're not calling me back when my call got disconnected. If this happens repeatedly, I have no other option to stop my direct debit as I can't afford to lose 49 pound when I'll not use your service!