Virgin Media Outage Report in Watford, Hertfordshire, England
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The latest reports from users having issues in Watford come from postal codes WD17 and WD24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Watford, Amersham, St Albans, City of Westminster, Paddington, Hampstead, Ealing, Wembley, Camden Town, Barnet, Hemel Hempstead, Slough and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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Mercedes BB
(@Messy_BB) reported
from
Camden Town, England
@virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please
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Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
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Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
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Ruth Brookarsh
(@nabenza) reported
from
Watford, England
@virginmedia @vmbusinesshelp I’m not business customer
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Dan Slee
(@danslee) reported
from
Camden Town, England
Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.
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Michael Webborn
(@michaelwebborn) reported
from
Rickmansworth, England
Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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Deborah Bonetti
(@deborah_bonetti) reported
from
Kensington, England
@virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stefanie Chew
(@MissStefC) reported
@virginmedia Hi, I've been on a UK contract with you but I am now living in Canada and need to cancel. I can't text you or call you to cancel because I can't make calls/txt here. How do I cancel my contract? Thank you for your help.
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Ania
(@zakopane1) reported
@virginmedia No because i was out of contract .£3.00 is what im being charged for using the internet. My bill has not been paid. I want to cancel. Actually as far as im concerned it is.
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paulab
(@paulanjosh) reported
@virginmedia wondering u can help having trouble getting the Internet upstairs, a technician came in dec time and said if continued may need a booster upstairs. Im having to reboot at least once a day
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Rowena
(@RowenaT86) reported
@virginmedia The last person I spoke to said they could not transfer my call so to ring 02037065273 which I did and was just kept on hold never actually spoke to anyone. On Saturday I was told my account had been messed up and he was speaking to management
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Toby Moth
(@moth_to) reported
@virginmedia Half a dozen people have tried and we all have the same issue. Therefore the issue is actually highly likely to be wit you. What is the escalation path?
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David Bowman
(@davidjb1988) reported
@virginmedia hello. I called to cancel my service a few days ago. I then got a call and text (from a mobile phone) from someone claiming to be from Virgin media. They wanted to offer me a new deal. Is this a legitimate sales tactic you use? I want to make sure it isn't a scam.
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Adrian Bronic
(@adrianbronic) reported
@virginmedia No, there's nothing. I've also done everything suggested by your website, done every check, reset the router numerous times, checked all the cables, I'm still stuck with terrible ping and upload speeds - normal download speeds.
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Walkingman
(@Walking88814482) reported
@virginmedia I need to report a TV issue, have tried online but your Recapture page isn't working, can you help? I really need to speak to a human.
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BenS18
(@s18_ben) reported
After reporting issues with my broadband for a week + losing a lot of money unable to work, please don’t use @virginmedia for your broadband! 12 hours, 3 agents and 2 managers later and a simple request of sending out a new modem still hasn’t been done. @skytv I’m coming to you
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cae crosby
(@caecrosby1) reported
@virginmedia I’m aware, I’ve been aware since 8:30am this morning. My issue is that every time there is a serious issue with service, virgin media maintain radio silence. Running a business is all about CUSTOMER SERVICE! Talk to us! Communicate! It’s literally the worst thing about VM.