Virgin Media Outage Report in Watford, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Watford come from postal codes WD18, WD17, WD24, WD25 and WD19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (47%)
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TV (17%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Welwyn Garden City, City of Westminster, Hammersmith, Amersham, Slough, Wembley, Hemel Hempstead, Watford, Ealing, Borehamwood, Brentford, Southall, Kensington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Watford |
TV | |
| Watford |
TV | |
| Watford |
TV | |
| London |
Internet | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
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Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄
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Adam
(@adsz88) reported
from
Potters Bar, England
@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I dont have apps like this. I juat want you to fix your broadband. Stop sharing it with so many people
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia @Virgin_Victoria The reason I refuse to get anyone in trouble is that if I was doing that job I would be frustrated too if im not hitting my targets for his commissions. Maybe you need pop up stores rather than door to door. And I’m massive on customer service
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Karl F
(@kazfla) reported
from
Southall, England
@virginmedia thanks virgin media for a wasting 5 hours of my day waiting for an engineer after I reported a fault with my landline on Sunday. Turns out it was a problem with your cabinet so the engineer didn't need to check my property.
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Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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BarryDanser
(@BarryDanser) reported
from
Paddington, England
@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia All I wanted to get across is that the reputation it brings to the company is really bad
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Marshall
(@rachelm4904) reported
@virginmedia Yes,still have the same fault. The test we can run on the website tells me there is a technical problem with the box. I was told a few weeks back that I would need a new box if the problem continued. Finding it impossible to speak to @virginmedia
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Randa
(@ras8519) reported
@virginmedia is there anyway to get through to your customer service team? I need to speak to an actual person. None of this online chat. Or even better have someone call me. Your service is a joke.
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Pablo Luntinez
(@Gingham743) reported
@virginmedia Your customer service is a beyond a joke. Spent hours in the phone to keep getting cut off. Online chat is bobbins, as they don't reply. Broadband poor and drops out, TV with intermittent sounds issues and dropouts. Home phone number still not ported across. #pathetic
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Mr Peter Vernon
(@MrPeterVernon2) reported
@virginmedia I have been doing this already. I actually spoke to an advisor 2 weeks ago who said he'd sort the issue out. I started a chat with your chat service on Friday at midday and finally someone messaged me today, after another 6 hrs he said he'd sorted it out. He hasn't!!
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xPhiie
(@phiie_x) reported
@virginmedia There is no known issues in my area whatsoever. At least nothing shows on the service status page.
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Kevin Gannon
(@kgannon1) reported
@phiie_x @virginmedia I'm having exactly the same problem, and have been for on and off for the last 3 months, two engineer call outs and countless calls and txt and still no resolution. Can you please help, after you deal with this poor customer obvs....
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xPhiie
(@phiie_x) reported
@virginmedia My partner is the one who has the account under his name and he has tried numerous different things. Contacting yourselves etc. But it seems to be an issues that occurs frequently every couple of months or so.
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Goutam
(@Goutam54206511) reported
@virginmedia I mentioned earlier that last 2 years your team did not bother to provide any satisfactory solution..it’s like hitting my head against brick wall..I would not bother calling them as it absolute waste if time. It is leaving me no choice but leave virgin to get out of trouble!!!
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Jim Love 🏴
(@jimmywim) reported
@virginmedia I've lost connection and the site isn't letting me self service a connection test, can I DM my area code & account number for you to test plz?
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Mark Holloway
(@Mark_HollowayHF) reported
So @virginmedia my 513mbps advertised service is actually 4.9mbps, even that is intermittent and fails, this has gone on for days, I cannot use your online chat facility to resolve this, as my internet goes down. I have made calls, what else do you suggest I do?