Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD17, WD25 and WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 12/05/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hammersmith, Camden Town, Windsor, Wembley, Ealing, Southall, Watford, Paddington, Barnet, Hampstead, Muswell Hill, Amersham and St Albans.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.

  • Flissej Fliss James (@Flissej) reported from London, England

    @virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.

  • laaqpr Lynne Arnett (@laaqpr) reported from Hillingdon, England

    @SpaQPR @virginmedia we’re still waiting for a customer service manager to reply been waiting since 28th February

  • Mazipita Mazi Pita® 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!

  • aline_diaredo Aline (@aline_diaredo) reported from London, England

    @virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP

  • laaqpr Lynne Arnett (@laaqpr) reported from Hillingdon, England

    @ArnettCharlie @SpaQPR @virginmedia It’s a joke!!No customer loyalty

  • nigelwalsh Nigel Walsh 🛫🛬🏃 (@nigelwalsh) reported from Hemel Hempstead, England

    @virginmedia Yes thanks. Finally spoke to someone. I appreciate it’s probably not intentional. You have a great product that unfortunately is not backed up the same level of service

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact

  • LauraMCornelius Laura Cornelius (@LauraMCornelius) reported from Welwyn Garden City, England

    Absolutely disgusting service from @virginmedia No broadband or TV services for 2 weeks and they can’t even refund our phone calls to them to try and sort it out. Choose Sky if you’re unsure.

  • TustainChris Chris Tustain (@TustainChris) reported from Hatfield, England

    @virginmedia trying to cancel your appalling services and no conveniently there is an intermittent network fault that is going to take you over 10 days to repair... it’s ok though as you’ve offered me £5 compensation! Honestly the worst service provider in the industry

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers

  • ShahlaaTahira #OddMotion (@ShahlaaTahira) reported from London, England

    .@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬

  • Superspin63 Superspin_63 (@Superspin63) reported from Camden Town, England

    @virginmedia Spoke to tech support last night. All sorted 👍

  • ElGuiri13 Michael McDermott (@ElGuiri13) reported from Barnet, England

    Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia

  • Sergios_13 Sergio (@Sergios_13) reported from Paddington, England

    @virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you

  • vickyross06 Vicky (@vickyross06) reported from Hillingdon, England

    @virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.

  • alextrickett Alex Trickett (@alextrickett) reported from Ealing, England

    @virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VinnieJarman Vinnie Jarman (@VinnieJarman) reported

    @virginmedia Hi guys I’m aware there’s a problem with a mast locally but there is 3 around here yet my phone still has no service or sometimes says searching would that be a problem with the sim itself?

  • jimbuchanan21 Jim Buchanan (@jimbuchanan21) reported

    @virginmedia Here we go again! Another day of dreadful broadband service. What exactly are we paying for???

  • lindsay31140572 lindsay (@lindsay31140572) reported

    @virginmedia shocking customer services not allowing me to access my parents account (on behalf of my father) because I don’t know what password my deceased mother set up 🤯

  • casper197635 Neil Williams (@casper197635) reported

    @DK1_DK1 @virginmedia Yep, completely agree. I meant to be carrying out a major change that has been planned for weeks, which we've had to cancel

  • chrisoliver71 Chris Oliver🌳☁️🗽 (@chrisoliver71) reported

    @virginmedia This is really unfair as I have been a customer for many years, always paid my full bill on time but never had a consistent full service.

  • TrainedPengling 💙🌹Sara🌹💙 (@TrainedPengling) reported

    @cumbersketching @virginmedia My contract is up in a few months too. They’ve just lost me as a customer now. There’s no way I’ll be trading my phone with them for a new contract. Both our phones are in perfect condition, not a single scratch or fault. So I’m not sending mine in for them to say it’s broken too

  • simon8682003 simon horswell (@simon8682003) reported

    @virginmedia service is down in my area B26 3UH and data is so bad I'm having difficulty reporting it. Is it something you are aware of and working on?

  • tmlnsn29 pete (@tmlnsn29) reported

    @virginmedia No. I am desperate to speak to someone in the local pre-install team (area code 22) who can arrange this ASAP. Offshore customer service cannot help.

  • SuglaniNaresh Naresh Suglani (@SuglaniNaresh) reported

    @virginmedia Update now says I'll be without broadband until Friday. This is an unacceptable level of service.

  • diapherein BA. Diapherein (@diapherein) reported

    virgin media is down literally every day im so glad i don't pay for it