Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD17 and WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 11/25/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Watford, Amersham, St Albans, City of Westminster, Paddington, Hampstead, Ealing, Wembley, Camden Town, Barnet, Hemel Hempstead, Slough and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • ukwip Anthony Cohen (@ukwip) reported from London, England

    @virginmedia Area issue. Fix by 12 July 4:50pm

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    @virginmedia Btoadband not working, postcode Rm10 8JT

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!

  • Messy_BB Mercedes BB (@Messy_BB) reported from Camden Town, England

    @virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please

  • feldmannews Mitchell Feldman (@feldmannews) reported from Hatfield, England

    @virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx

  • nabenza Ruth Brookarsh (@nabenza) reported from Harrow Weald, England

    @virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line

  • clementlefert Lefert Clement 🇫🇷 (@clementlefert) reported from London Colney, England

    @virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    @virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.

  • nabenza Ruth Brookarsh (@nabenza) reported from Watford, England

    @virginmedia @vmbusinesshelp I’m not business customer

  • danslee Dan Slee (@danslee) reported from Camden Town, England

    Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.

  • michaelwebborn Michael Webborn (@michaelwebborn) reported from Rickmansworth, England

    Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it

  • chriswoods84 Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson

  • CJTwo4 Carl (@CJTwo4) reported from London Colney, England

    @virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look

  • PaulGreenLaner Paul Freeman (@PaulGreenLaner) reported from Harpenden, England

    @virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.

  • londonchimpden londonchimpden (@londonchimpden) reported from Camden Town, England

    @virginmedia My other box and telly are working fine. There’s no service fault. Will call later.

  • deborah_bonetti Deborah Bonetti (@deborah_bonetti) reported from Kensington, England

    @virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MissStefC Stefanie Chew (@MissStefC) reported

    @virginmedia Hi, I've been on a UK contract with you but I am now living in Canada and need to cancel. I can't text you or call you to cancel because I can't make calls/txt here. How do I cancel my contract? Thank you for your help.

  • zakopane1 Ania (@zakopane1) reported

    @virginmedia No because i was out of contract .£3.00 is what im being charged for using the internet. My bill has not been paid. I want to cancel. Actually as far as im concerned it is.

  • paulanjosh paulab (@paulanjosh) reported

    @virginmedia wondering u can help having trouble getting the Internet upstairs, a technician came in dec time and said if continued may need a booster upstairs. Im having to reboot at least once a day

  • RowenaT86 Rowena (@RowenaT86) reported

    @virginmedia The last person I spoke to said they could not transfer my call so to ring 02037065273 which I did and was just kept on hold never actually spoke to anyone. On Saturday I was told my account had been messed up and he was speaking to management

  • moth_to Toby Moth (@moth_to) reported

    @virginmedia Half a dozen people have tried and we all have the same issue. Therefore the issue is actually highly likely to be wit you. What is the escalation path?

  • davidjb1988 David Bowman (@davidjb1988) reported

    @virginmedia hello. I called to cancel my service a few days ago. I then got a call and text (from a mobile phone) from someone claiming to be from Virgin media. They wanted to offer me a new deal. Is this a legitimate sales tactic you use? I want to make sure it isn't a scam.

  • adrianbronic Adrian Bronic (@adrianbronic) reported

    @virginmedia No, there's nothing. I've also done everything suggested by your website, done every check, reset the router numerous times, checked all the cables, I'm still stuck with terrible ping and upload speeds - normal download speeds.

  • Walking88814482 Walkingman (@Walking88814482) reported

    @virginmedia I need to report a TV issue, have tried online but your Recapture page isn't working, can you help? I really need to speak to a human.

  • s18_ben BenS18 (@s18_ben) reported

    After reporting issues with my broadband for a week + losing a lot of money unable to work, please don’t use @virginmedia for your broadband! 12 hours, 3 agents and 2 managers later and a simple request of sending out a new modem still hasn’t been done. @skytv I’m coming to you

  • caecrosby1 cae crosby (@caecrosby1) reported

    @virginmedia I’m aware, I’ve been aware since 8:30am this morning. My issue is that every time there is a serious issue with service, virgin media maintain radio silence. Running a business is all about CUSTOMER SERVICE! Talk to us! Communicate! It’s literally the worst thing about VM.