Virgin Media Outage Report in Watford, Hertfordshire, England
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The latest reports from users having issues in Watford come from postal codes WD24 and WD25 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Watford, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Westminster Abbey, Brent, Camden Town, Slough, Paddington, Hampstead, Hayes, Chesham, Southall, Barnet, St Albans, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 54 minutes ago |
|
Hammersmith
|
Internet | 1 hour ago |
|
London
|
Internet | 2 hours ago |
|
Hammersmith
|
Wi-fi | 3 hours ago |
|
London
|
Internet | 3 hours ago |
|
Hammersmith
|
Total Blackout | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼
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seanhannam (@seanhannam) reported from Chesham Bois, England@virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
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Juan Folgar Colomer (@jfcolomer) reported from London, England@virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?
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Mark Armstrong (@markatpt) reported from London, England@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Mary (@SandraS80775853) reported from London, England@virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.
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Liam Smith (@Liamsmith260493) reported from London, England@virginmedia Our Wifi has been down since yesterday can you help please
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Jason Hier (@jasonhier) reported from Ealing, England@virginmedia Is service in London W13 working?
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Helen Pinkers (@Barchetta66) reported from Camden Town, EnglandOur 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.
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eamorugby (@HoarseRoar) reported from Slough, England@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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seanhannam (@seanhannam) reported from Chesham Bois, England@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!
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Mary (@SandraS80775853) reported from London, England@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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homa qureshi (@HomaQureshi) reported@virginmedia Today i had 3 vans turn up with 3 separate technicians to try and fix the problem, the repull. All 3 said we cant do repull theres a blockage. @virginmedia seriously 3 vans?? Send the construction team first and then the repull team. This is what ive been saying for last 14 days!
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Ross Gibb (@OfficialRG90) reported@virginmedia A couple of issues. Terribly slow wired speeds. Around 10% of my wireless speeds. 🧐. And can’t change DNS on hub 3. Not a great experience so far.
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Phage (@Phage_G_) reported@thecoreross @virginmedia all im saying is ive legit never heard anything good about virgin media, though it is an incredibly small sample size since who uses virgin media
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Paul Ashton (@PaulJamesAshton) reported@virginmedia Construction work apparently. But there is very little to do… certainly not 23 days worth of work. Look into the account please. Contact from someone with some autonomy to resolve the issue would be appreciated. I have been told I am eligible for a dongle, and then told I am not
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Abby (@workidabbz) reported@virginmedia my internet is dipping off multiple times a day and bf works via internet pls fix thanks x
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Owen Martin (@owie1189) reported@virginmedia internet down again, never seem to reach contracted speeds, very disappointing 😡
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Jason scargill (@JasonScargill) reported@virginmedia Or you could just send someone out to fix the problem.. I've only been complaining for about 6 month..
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Spooky Taylor 🎃 🦇 💀 (@stuartctaylor) reported@virginmedia "It's with the outages team" "Can I speak to them?" "I'm afraid not - they're dealing with outages" "but they've added 14 hours to their estimated fix time - are you sure they're working now?" "Yes"
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Asa Murphy (@asamurphy123) reported@virginmedia Multiple outages in SK6 area, massive amount of packet loss, playing any kind of game almost impossible. Any help?
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Gerald Dorrity (@GeraldMDorrity) reportedI am so beyond ****** off with @virginmedia . If this tweet goes through it’ll be because I’ve had to go on to mobile data. I had more reliable Internet access when I was on dial up in Donegal 15 years ago. Fibres made of ****!