Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 02/15/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Southall, Hayes, City of Westminster, Hampstead, Slough, Chesham, Paddington, Camden Town, Wembley, St Albans, Burnham, Harrow, Greenford and Stanmore.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomSouthall Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia No change to devices being used, it starts to slow down from 500 to 30 between 9-11pm then nothing at all for around 30mins then back up.

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia Today it’s back to normally, but tonight it will most likely go down again, since this has been the trend since Xmas eve

  • AsadMoghal Asad Moghal (@AsadMoghal) reported from Kensington, England

    Why does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!

  • djbosher dj bosher (@djbosher) reported from Kensington, England

    Wifi fail incoming, **** you virgin media

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    @virginmedia any idea how long the broadband is going to be down?

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    No #Virginbroadband in #Edgware @InsideEdgware #HA8 anyone else having a problem? @virginmedia

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    @virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution

  • brianging Brian Ging (@brianging) reported from Ealing, England

    @virginmedia I've called 4-5 times. The only time I get though is when I select the option to upgrade my services 🤔 Strangely not at home to people wanting to cancel.

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Hillingdon, England

    @virginmedia I have managed to add my wife's name to our electricity & water bills without a problem & know it is possible with other companies. It must be possible - it is perhaps just the choice/policy of Virgin to not allow this. Is there an email/tel I can contact to take this further?

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Hillingdon, England

    @virginmedia Thanks for responding. My wife and I need several different proofs of address for a visa application so we really need it written down. Is there no way this can be produced?

  • fackjossey Foss (@fackjossey) reported from Camden Town, England

    @virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Merlin719 Gareth Gardiner (@Merlin719) reported

    @virginmedia I have just about had it with you!! UFC 257 PPV is not working!! W03 message. Lots of people have the same issue and there's absolutely no support at all! You owe me and everyone else a refund. No one on VM can actually watch this. What's the point! You're terrible!!

  • TegwynMusic TegwynMusic (@TegwynMusic) reported

    @virginmedia 20 quid and it's not working for anyone. Shocking

  • TheCarlFord Carl Ford 💙😎💙 (@TheCarlFord) reported

    Hey @btsportufc can you nudge @virginmedia ? There service is down, well they can take an order but can’t actually show #UFC257 which is a tad annoying.... #poorcustomerservice

  • Fraz_mufc Frazer (@Fraz_mufc) reported

    @Sean_Power1 @virginmedia Why would you be getting a signal already when it doesn't even start till 3am

  • xnotsurprisedmf H ✨ (@xnotsurprisedmf) reported

    Anyone else having issues with Virgin Media tonight?

  • hallatt_ben Ben Hallatt (@hallatt_ben) reported

    @GallowayBronwyn @virginmedia i’ve had same problem

  • RoyaleScobbie S (@RoyaleScobbie) reported

    @AlexG97788420 @virginmedia Surely to God we will. I will be leaving them if it doesn't work. Don't use most of the channels anyway.

  • sgrounsell74 Stephen (@sgrounsell74) reported

    @johnpaul0001 @virginmedia Mine down too

  • matt19646 Matt Thompson (@matt19646) reported

    @virginmedia I’ve never looked at my offers & upgrades before until recently when a particular one caught my eye as ‘value for money’. I called up because I couldn’t seem to get the process to work online to then be told that the offer couldn’t be honoured as it’s incorrect...

  • Andy_THKF Andy THKF (@Andy_THKF) reported

    @btsport PPV not working on @virginmedia, it's 2:15am in the UK and having paid £20 we shouldn't be putting up with this ****!! You dial the number on the TV and you get a non existent signal boost and then no help because nobody is in work... Refund incoming I see. #UFC257