Virgin Media Outage Report in Watford, Hertfordshire, England
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The latest reports from users having issues in Watford come from postal codes WD17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Hammersmith, City of Westminster, Watford, Southall, Hemel Hempstead, Camden Town, Kensington, Chesham, Ealing, Paddington, Wembley, Hampstead and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Slough |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia But your SMS team either a) never respond or b) refuse to help me specifically because they say there are outstanding issues. So, through a combination of a) and b), you never look at my issue. Because there's either always a wider issue, OR you ignore me. Utterly unhelpful.
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Daniel W
(@damawa42) reported
from
Camden Town, England
Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.
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Milesfiles
(@MilesMalaya) reported
from
Hammersmith, England
@virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.
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Nanjiba
(@NanjibaM) reported
from
Harrow Weald, England
@virginmedia hi, why did I receive this text message: Important update: so we can roll out network improvements, we're sending you a new SIM. Please follow the steps to swap it as soon as it arrives in 7-10 working days. I don't need a new one. Thanks.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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rebecca marie hannah
(@rebecca49493799) reported
from
Hemel Hempstead, England
Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it
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Julia Valerie
(@Julia___Valerie) reported
from
Kensington, England
@dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Over 13 months with @virginmedia fighting with them over the phone to say there is a problem with our service and explaining it’s not the equipment it’s the line this engineer arrives runs tests and “checks cables” as prt of his assessments and not prompted. Finds cable faults!!
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Daniel W
(@damawa42) reported
from
Camden Town, England
@lornajane2 @virginmedia Yeah, clearly something wrong specifically with my Virgin kit, or something hyperlocal (cabinet/wiring)... But they refused to investigate my query as there was an outstanding issue until May 5th, and since then disgracefully haven't bothered responding. So can't get a diagnosis.
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Noor
(@nooriiiy) reported
from
Paddington, England
Can @virginmedia WiFi please fix up!! Gave me a right scare
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ed moses
(@edmoses) reported
from
Harefield, England
@Ian_H_007 @virginmedia I pay for 500Mb - currently getting 86Mb. I can just about live with that. Being on hold during Skype/Teams/Zoom calls is unacceptable. The boys are having problems gaming and our video downloads on Sky keep failing - not great service.
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MO SYED
(@MoSyed110) reported
from
Harrow Weald, England
Why is @virginmedia so bad!!!!
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pubkip
(@Pubkip) reported
@virginmedia hello, one of your reps just tried to “help” with my settings and ended up dropping my internet connection and the call. Will they be calling me back? I am not going to sit on hold again.
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Alex de W
(@AdeW1988) reported
@virginmedia Round and round in circles.. seriously regretting the fact I couldn’t get Sky at new property. Never had these issues and was always able to contact their customer services with ease. Please arrange someone to call me.
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Chris
(@owyeschris) reported
@virginmedia No thank you. I have decided to leave. Thanks for the reply. I have to say though I am seriously shocked by the way I was spoken to, multiple times & people also. Being told because they can’t see a problem with the internet they can’t help also. Genuinely shocking service.
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Jason Fitness
(@Jason_F86) reported
@virginmedia OK, but it would have to be this evening as I'm working from home. Is it possible for me to download the previous hub 3 firmware before these "improvements" were made to rule out the update? Bit of a coincidence we got the email a few days after we started seeing issues
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Raymond Bennett 🇬🇧🇨🇵🇪🇺🇺🇳
(@RJCBennett) reported
@virginmedia There was a major problem in N10 yesterday so no access for half a day. I was being a little sarcastic as it had been running fine for months but as soon as the upgrade had been announced the niggles started followed by yesterday's big outage. Coincidental perhaps.
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Paul Prior
(@P4ULLELUJAH) reported
@virginmedia I am still a customer with you guys, your house move team set up my new place in Aug 2020 too.
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Ciarán Hanway 🇪🇺🖤
(@Cironni) reported
@virginmedia - 2 outages this week. Abysmal. And always at the worst time with meetings and homeschooling. Enough platitudes, please just sort it out.
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Graham Duddridge
(@GrahamD98536472) reported
@virginmedia Hello. A pin-hole reset has been performed though the issue persists.
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Rob Ayton
(@rgarob_rob) reported
@virginmedia Right. Can I DM you my details so you can actually review my service status before I go through the steps above (and likely cause further disruption to my connection)?
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SOPH 🦄
(@Princessgingee) reported
@virginmedia how long does it take for a manager to ring back over a complaint, upto 16 days so far without any contact 🤔