Virgin Media Outage Report in Watford, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Southall, Hammersmith, London, City of Westminster, Paddington, Hemel Hempstead, Wembley, Barnet, Hayes, Hampstead, Slough, Chesham, Camden Town, St Albans and Burnham.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| Hammersmith |
Internet | |
| Southall |
Wi-fi | |
| Southall |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Guy Leech
(@guyrleech) reported
from
Camden Town, England
@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
@virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia Done that, and still doesn't work
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help
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The Actionable Futurist® Andrew Grill
(@AndrewGrill) reported
from
Kensington, England
@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
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victoria martin
(@tor_a) reported
from
Barnet, England
@elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!
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Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password
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Daymo Alexander
(@Daymoalexander) reported
from
Hemel Hempstead, England
@virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer
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John carroll
(@Johnboy82903002) reported
from
Barnet, England
@virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Sheridan
(@PaulSheridan20) reported
@virginmedia 2/ area (despite website saying service good in our area & none of our neighbours experiencing issues) bug because of this they are unable to run diagnostic test (even though the complaints department already ran a test) and therefore can I wait a week and call back to request
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Ameh
(@fewociousamz) reported
Virgin media: *goes down at 5:40pm* Virgin media: we'll have you back online around 2:40am :)
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John Kelly
(@donegaljohnjdk) reported
@virginmedia not great customer service. Logged a complaint got a resolution, don’t agree with it. Phoned up to talk about it and was told deadlock. Get an email today to say that I haven’t been in contact the case is now closed.
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G
(@mistergeep) reported
@virginmedia are you trying to frustrate your customers on purpose? Logged in to my mobile account, look at the help section: Can I Change My Monthly Payment Date? Links to a page requesting to log into your account and around we go again. Just want to change pay date ffs
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James
(@jibhibcrm) reported
@virginmedia So no fault number then? Reference number, whatever you call it. How can I be certain you’re even working on the issue right now when you just won’t provide any useful information?
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Return of the Drunken Tweeter
(@_Kill_Yr_Idols) reported
Sad that I only have 3 films left at the #VMDIFF21 festival but also slightly relieved I never have to see that Virgin Media advert again.
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Tarek Khwiss
(@Tarekkhwiss1) reported
@virginmedia Hi There, still to this day our WiFi hasn’t been the same since it went down 2 weeks ago. It’s not loading content properly. I’ve been using my cellular. It says it’s working however it’s not.
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Richard Summers
(@ObservedTruth) reported
@virginmedia wasted 4 hours of my time, so disappointed. Trying to get my old and faulty router replaced, all you wanted to do was to save money after so many years as a loyal customer. Your best suggestion - no router unless engineer comes round in the middle of pandemic!
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Chris Hamilton
(@topherham) reported
@virginmedia Hardly a surprise, but no one from @virginmedia has called me back or copied me into emails to the Council as promised. What appalling service and all you can do on Twitter is apologise for your colleagues’ shortcomings. No way to run a business.
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Derek Hawes
(@Derekhawes) reported
@virginmedia I will just cancel my account