Virgin Media Outage Report in Watford, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Watford come from postal codes WD18, WD24 and WD25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Kensington, City of Westminster, Hammersmith, Hampstead, Barnet, Rickmansworth, Hayes, Southall, Hemel Hempstead, Paddington, Watford, Wembley, Brentford and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
||
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Matt Lynn
(@mattylynn79) reported
from
Hillingdon, England
@virginmedia I hope with the resolution the member of staff settle my frustration with more than the amount of sorries you have given me. Maybe then I will feel a little less aggrieved
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Keith
(@keith319) reported
from
Camden Town, England
@virginmedia Would have been useful a week ago, but as of now, service is as it should be. Been very patchy over the last week though, so don’t know what’s causing this.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia And by the way even the guy on the chat told me he agreed with me and that there was clearly no information on how to cancel on your actual how to cancel page on the website. Which I believe is against Ofcom regulations
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia surprise surprise no broadband yet again at UB8 3JQ - what a comple and utter joke of a service you give. Absolute ****. It’s down more than it’s up. Complete and utter rip off.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@andygoldstein05 @VirginAtlantic Same with @virginmedia worst company in the bloody world.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia I understand that they are salespeople and they have an obligation to try to upsell me I had to tell him eight times that all I wanted to do was cancel my account and he would not listen to me. It is outrageous
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - yet again no internet in the UB8 3JQ area - as this is no a common occurance please arrange some form of refund as I’m getting sick and tired of this shoddy service.
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Matt Lynn
(@mattylynn79) reported
from
Hillingdon, England
@virginmedia been waiting 5 days for a call back about my package now. Rang 3 times and each time they have “guaranteed” a call back within 24 hours. I know we are in a pandemic but quite shocking customer service
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Fred D
(@CorpFred) reported
from
Kensington, England
@birh_trx @virginmedia Yes it is down
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black lives matter
(@luke_strollo) reported
from
Brentford, England
@virginmedia hey I've tried calling to cancel my 12 month contract as it's finished soon but I have to wait on hold for ages (I understand there are less call centres open), is there any other way I can close my contract without being stuck on hold for ages
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
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Ayako
(@Ashirane) reported
from
Camden Town, England
@virginmedia it’s been three days we’re experiencing broadband and TV service. People are working remotely and heavily rely on the virtual communications!!!
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@SkyUK help me out guys. @virginmedia are awful. Need new TV and Broadband.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@chrisjrob @virginmedia I really took great exception to wasting my time with the guy on the phone who would not go ahead and cancel and kept blatantly ignoring me when I told him I wasn’t giving him any information about my movements or reasons for cancelling
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Larry Cuffe
(@LarryCuffe) reported
I am having Internet problems, all thanks to Virgin Media, so I am having to use finite 4G on my mobile. It means that you will have some respite from my rants. I will be back, as annoying as ever when I can.
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Matt⚫️⚪️
(@matthewknapton1) reported
@virginmedia I’ve just clicked that link and searched my postcode and now they’ve picked up on the issue and saying 21:45 as the estimate fix!!
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Jo Cole ♿️ FBM CFS DCD TMJ
(@FBM_Warrior) reported
@virginmedia The WiFi extender we have sorted we do have our own, but when we said we had issues with the hub the only advice given was to get the WiFi boosters, even when we said it’s the hub loosing signal & rebooting itself regularly
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Sarah Ashbridge
(@Conflict_arch) reported
@virginmedia Yep, done that- but virgin have text me saying the internet is back on. It’s not, and your service updates say it’s not. So why is virgin texting me to say it’s on?
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Tom
(@TomCIarke) reported
@virginmedia Nope, nothing! No issues at all. It’s just a couple channels are now greyed out on the TV guide when they weren’t yesterday!
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Seeking Peace
(@ResignedToFate) reported
@virginmedia Yes I did. Then requested pod for bedroom after running tests on the app & found out there's long queue & a lot of "demand" for the pods. Later on someone told me even if I get a pod it won't help much according to their own experience. So basically I was on 100mbps connection...
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David Hawkins
(@superssonic) reported
@virginmedia So as I kept saying to virgin I was an issue was being ignored
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Charlie Little
(@feministmother_) reported
@virginmedia No faults. Just seems to be getting between 20-50mb when I normally get around 200mb. I’ve rebooted my hub and tried everything to fix it
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BT
(@TraylerBE) reported
@virginmedia There was a recent outage for TV in my area. Website now says it's back up and running but service as been very slow/unresponsive. Can someone please DM me more info? Thanks.
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Ron
(@ronlondoncon) reported
@virginmedia This is pretty outrageous. I was on the online chat service first thing in the morning and no agent connected. I then finally managed to speak to someone on the phone who had all my details inc my number but didn’t call back after the call got disconnected.