Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD18, WD17, WD25 and WD19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 11/22/2024 01:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ealing, Watford, Bushey, Hampstead, Camden Town, Wembley, Rickmansworth, Holborn, City of Westminster, St Albans, Paddington, Golders Green, Radlett and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomEaling Internet
United KingdomEaling Internet
United KingdomWatford Internet
United KingdomLondon Total Blackout
United KingdomBushey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!

  • alisdairrmsmith Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England

    @SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs

  • lighthuggers Kill on The Hill (@lighthuggers) reported from Barnet, England

    @virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia system. Had gone down here in W10 your website shows no problem. Always the same. Phone service rubbish #badservice #poorquality @GripeO_Feed @GripeO_Outreach

  • masters_nik nik_masters (@masters_nik) reported from Camden Town, England

    @virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    @TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.

  • qshahawan Man of Vision (@qshahawan) reported from Hillingdon, England

    @virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.

  • ChelseaDogWalk Chelsea Dog Walker (@ChelseaDogWalk) reported from Kensington, England

    @virginmedia not working again

  • JaneLHirst Jane Hirst (@JaneLHirst) reported from Barnet, England

    To say I'm #frustrated with @virginmedia is an understatement. No TV, no service and no sign of it being fixed. More than 4 months and added expense for dodgy decisions. Grrrrr

  • cllrcharles Charles Kelly (@cllrcharles) reported from Borehamwood, England

    Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin

  • EranE1980 Eran Edry (@EranE1980) reported from Camden Town, England

    Hi @virginmedia . Since 5pm I've probably had a total of 3min of working internet in the flat - where I work. Full time. I'm aware there's an ongoing problem in the area (N19 5HY) but the fact is I have lost hours of work over this and I'm not happy. Awaiting your reply. Thanks

  • jackwenman Jack (@jackwenman) reported from Ealing, England

    @virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.

  • Aiel_warrior Amir Sharabi (@Aiel_warrior) reported from Barnet, England

    @virginmedia why is it so difficult to speak to someone and then when you do it’s an impossible mission to get anything sorted - worst customer service I’ve seen in a while.

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @virginmedia I know the status of the service.

  • EmilyEd03367074 Emily Edwards (@EmilyEd03367074) reported from Brentford, England

    30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service

  • semcglone Stuart McGlone (@semcglone) reported from London, England

    @virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenWi53114306 Helen Wilson (@HelenWi53114306) reported

    @virginmedia I try to speak to you. You don't recognise the email you send all your emails to me. I go to the virgin media app and it tells me my email isn't recognised. I click on forgotten email, enter my dob, acc no & area code. Found! On the email you don't recognise HELP!!

  • TotallyMUFC 🔰 Totally Man Utd™ 🔰 (@TotallyMUFC) reported

    @virginmedia Yes, they were absolutely useless. No offer to call me, just told me to phone a number and thats all. Disgusting customer service

  • WoodyUK69 #BSHLOUT #NowboycottingBCFC 🏆 #Southgateout🇶🇦 (@WoodyUK69) reported

    @virginmedia As I posted before no point calling CS as overseas not uk based, there is & always has been a language "accent" issues with CS overseas just becomes frustrating, many times before conversation gets miscommunicated again due to language & accent barriers. 1/10 calls are British CS

  • adeleroebuck Adele Roebuck (@adeleroebuck) reported

    @virginmedia It’s saying since last Saturday they there are broadband issues, it’s being fixed by an engineer, we will get text updates. That’s the other thing we are not getting any updates apart from when I can get logged on at work to check. Why say you are going to text then not?

  • adeleroebuck Adele Roebuck (@adeleroebuck) reported

    @virginmedia I can only advise on our problems with it, I know others on our estate are having problems too. This answer isn’t acceptable as a response can someone DM me and contact me direct please?

  • billionthtry JB (@billionthtry) reported

    @virginmedia Wifi to my phone. No faults. I’ve never once tested the speed so i don’t know if it’s issues or if you’s have been scamming me all year:

  • AndyJReed_OBE Andy Reed (@AndyJReed_OBE) reported

    @virginmedia Found a window in my diary to waste another couple of hours. Three hours into dropped calls being cut off and still nothing sorted! Who has a full day to spend calling these ‘customer services’ ?

  • iamclarkeyy93 Mac93 (@iamclarkeyy93) reported

    @virginmedia how are u worth £15 billion with a website that literally doesn’t work? Can’t pay bill online, through the app or through your useless phone service. Threats to cut me off but it’s virgins fault? Useless.

  • ElFraudeCalvo El Fraude Calvo (@ElFraudeCalvo) reported

    @virginmedia Any idea how i cancel my tv and phone please? Live chat you get ignored, directed to whatsapp igbored, phone calls nobody answers

  • Huawei1952 Huawei (@Huawei1952) reported

    @virginmedia I will not be renewing contract with you as have been disconnected on a landlines 3 times! When the wife uses the Internet on a night time Service is very slow and patchy as shown on screenshot