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Virgin Media outages and service status in Watford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 61 outage signals in the last 24 hours around Watford, including 61 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 7:03 PM GMT+1.
  • 56% TV (56%)
  • 32% Internet (32%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Watford come from postal codes WD17 , WD18 and WD24 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: Welwyn Garden City, Wembley, Hayes, Watford, Elstree, Hatfield, Ealing, Harrow, Hemel Hempstead, St Albans, Barnet, Chesham, Ruislip, Uxbridge, and Amersham.

CityProblem TypeReport Time
Welwyn Garden City TV 7 hours ago
Wembley TV 10 hours ago
Hayes TV 11 hours ago
Welwyn Garden City TV 12 hours ago
Watford TV 12 hours ago
Elstree TV 12 hours ago

Nearby cities with recent reports

Hatfield

8 recent signals

12 hours ago
Wembley

5 recent signals

10 hours ago
Hayes

5 recent signals

11 hours ago
Elstree

5 recent signals

12 hours ago
Ealing

5 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Barnet, England

    @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

  • unknown45523435
    💋unknown💋 (@unknown45523435) reported from Hillingdon, England

    Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

  • DrewSalisbury5
    Drew Salisbury (@DrewSalisbury5) reported from Barnet, England

    [1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Done that, and still doesn't work

  • Missy_Ports
    Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.

  • TinaReading
    TinaReadingEditor (@TinaReading) reported from Chesham Bois, England

    @virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪

  • Mustxkim
    Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

  • TimmyLDN
    🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

  • spandya1
    Sandeep Pandya (@spandya1) reported from Croxley Green, England

    @virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.

  • spandya1
    Sandeep Pandya (@spandya1) reported from Harrow Weald, England

    @virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.

  • gemmak500
    ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.

  • IstvanOFatyol
    Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

  • 1SLToo
    Andy (@1SLToo) reported from Rickmansworth, England

    Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

  • MarchetF
    Francesco Marchet (@MarchetF) reported from Brentford, England

    @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

  • gemmak500
    ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Marcethemoose
    Marce The Moose (@Marcethemoose) reported

    @virginmedia An automated message on your telephone help service would be good. Have been hanging on phone for 30 mins thinking it was just my problem

  • kevy1962
    kevin wye (@kevy1962) reported

    @5IMON_ @virginmedia Been like it all day they’re customer service is awful can never get a human to talk to

  • Carl_Walsh33
    Carl Walsh (@Carl_Walsh33) reported from Wallsend, England

    @virginmedia Just realised this is the first post in a year!! Had your broadband gone down?

  • Jimmusic801
    RPR (@Jimmusic801) reported

    @virginmedia @5IMON_ Very poor service overall from @virginmedia Problem with my account as I believe I’m being overcharged… £119 for a deteriorating service…

  • rebhalp
    Rebecca Halpern (@rebhalp) reported

    @rilf07 @Forcegayle @virginmedia Their TV system is down for the whole country, they’re working to fix it.

  • ElmoBz77
    El Mo Bullseye (@ElmoBz77) reported

    @virginmedia @5IMON_ Is email down too? Mine is not working

  • patchthevan
    Patch_designs65🟦 (@patchthevan) reported

    @virginmedia Does not help when you have disabled people needing TV on

  • ElmoBz77
    El Mo Bullseye (@ElmoBz77) reported

    @virginmedia I called up to check service but it says my account number and phone number don’t exist??

  • Allybally_21
    Ally (@Allybally_21) reported

    @virginmedia is there an issue with TV services in the FK3 area? Service status is not available on the app

  • STEMbySTM
    STEM by STM (@STEMbySTM) reported

    @virginmedia no availability to check service levels, awful system of a series of questions before you get through to report a fault, then awful hold tune, only for the call to terminate after an hour. Dreadful, dreadful customer service.