Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 01/15/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Hammersmith, City of Westminster, Wembley, St Albans, Camden Town, Hayes, Ealing, Hampstead, Kensington, Northolt, Ruislip, Greater London and Hemel Hempstead.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • Joefry81 Joe Fry (@Joefry81) reported from Watford, England

    @virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬

  • uchiazoro adouble (@uchiazoro) reported from Brentford, England

    Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work

  • stillphone Phil Stone (@stillphone) reported from Kensington, England

    If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!

  • mcgolding1970 Mark Golding (@mcgolding1970) reported from St Albans, England

    @Classicbritcom @virginmedia To get out of the contract. Even though I had been a customer for 5 years!

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from London Colney, England

    @virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services

  • Wendy_Wo_Wo Wendy Rochester (@Wendy_Wo_Wo) reported from Southall, England

    Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡

  • stillphone Phil Stone (@stillphone) reported from Hillingdon, England

    @virginmedia Not now as gave up trying to connect after 90 minutes. It’s just utter rubbish. Would never move to you guys...

  • nathanmladin Nathan Mladin (@nathanmladin) reported from London Colney, England

    .@virginmedia: Nathan, ‘you deserve so much more’ (i.e. a glitzier phone, a bigger mobile plan etc). Me: ‘No, I don’t and I don’t care for your meritocratic marketing crap.’

  • BillyWhufcCoyi2 Billy⚒⚒ (@BillyWhufcCoyi2) reported from Maple Cross, England

    20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Looks like internet has gone down, please confirm

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Is there a problem with Virgin media, internet is not working!

  • music235 Nick 235 (@music235) reported from Brentford, England

    @virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.

  • DJSemo DJ SEMO 🍦 (@DJSemo) reported from Hillingdon, England

    Second time my @virginmedia has gone down right as #GamesOfThrones comes on! 😤

  • thekjulika Kristine Julika (@thekjulika) reported from Barnet, England

    The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet

  • THSARAIVA Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from London Colney, England

    @virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."

  • ClaireBoyles 𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com (@ClaireBoyles) reported from St Albans, England

    @virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris9642 Chris Whitfield (@Chris9642) reported

    @virginmedia how can I get help with changes to my contract - impossible to get through on phone and live chat isn’t working 😡

  • bethannbex b (@bethannbex) reported

    @virginmedia been sat on the phone for over an hour and you’ve helped in no way whatsoever in regards to my WiFi and yet you want me pay more for my package? Worst customer service ever

  • IsiahJordann iJ🇧🇧 (@IsiahJordann) reported

    @virginmedia you are **** how has it taken me 3 days to try and speak to someone and you still can’t answer the phone? Worst customer service I have ever experienced. Get someone to contact me asap

  • McGarryLynn Lynn McGarry (@McGarryLynn) reported

    @virginmedia Hi @virginmedia thank you - what are you able to help with as the complaints team just does not respond? Very disappointing service and I would never recommend @virginmedia again.

  • neelkak Ujjwal Das (@neelkak) reported

    @virginmedia I called your customer service and waited for almost an hour and then gave up. Is that the kind of customer service you offer ? Everyday I am facing problems with your broadband service.

  • Geo88HH George Hoddinott (@Geo88HH) reported from Bristol, England

    @virginmedia how can I contact you in regards to removing premium channels from my account please? Have tried calling a number of times but cannot get through to a human. Is there a webchat service or similar?

  • raychwj Raych (@raychwj) reported

    @virginmedia I've had no mobile service all day. How do I check if there is a problem in my area?

  • Jantonia12 Jasmine antonia (@Jantonia12) reported

    @virginmedia I’ve spent 1hour trying to arrange an ungrade before I got reverted back to the chat bot. Then spent 90mins on hold trying to report a broken phone line, only to be hung up on after 2minutes of getting through. My WIFI and landline are broken. I’ll expect a refund.

  • ccolin_32 colin (@ccolin_32) reported

    @virginmedia Still no return call. 4 hours on the phone to your company in one week and still not resolved. Considering it is a fault from your company i would think you would want to fix this quickly?

  • Craigturner67uk Craig Bcfc (@Craigturner67uk) reported

    @virginmedia Hi yes I do have a complaint open but I have never been given a reference number. I have now waited since Friday for a member of your complaints team to contact me I am now referring the company to ofcom.