Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 02/04/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Greater London, Camden Town, City of Westminster, Barnet, Paddington, Bushey, Southall, Hampstead, Wembley, Ealing, Harrow, Kensington, Northolt and Stanmore.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomGreater London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • pharmr5 diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia once again broadband down. Working from home, when will it be up and running again?

  • dorbershadsky Dor Bershadsky (@dorbershadsky) reported from Camden Town, England

    @virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?

  • cjpokemon3 Chris (@cjpokemon3) reported from Watford, England

    @virginmedia been on the web chat for over two hours trying to cancel my account as moving and been cut off again! Is there an email address I can contact?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • ZoSo365 Wasim Akram (@ZoSo365) reported from Barnet, England

    @virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.

  • Lloydyboy1 Lloyd williams (@Lloydyboy1) reported from Barnet, England

    Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia my landline is not working. You do not reply on the message contact service (blaming Covid of course, not entirely credible when other businesses cope ok now) & I cannot phone you as my Virgin line is not working & your charges from other phones are outrageous. Help!

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia In addition, when will it be fixed for good? If you don’t want your customers up in arms, be transparent, honest and say what the problem is and relay and exact date. No canned responses!!!

  • makamen Michael Kamen (@makamen) reported from Watford, England

    @virginmedia hello, trying to change my package but the link on your website seems to be broken and can't get through on the phone can you help please? Thanks

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @virginmedia Although it’s fixed now you left me in a dangerous situation. I was unable to install new hub straight away. I needed help. Without warning my old hub had been closed by you without the new hub being installed. I rely on wifi for different area’s of illness....

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia how long is tv and broadband going to be down today in the Kensington area?

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya

  • IIndigoMouseRH Rachel Hayden (@IIndigoMouseRH) reported from London, England

    Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @virginmedia need to look at this issue. Some won’t be so fortunate.

  • PaulMarchant11 Paul Marchant (@PaulMarchant11) reported from Chesham Bois, England

    @virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!

  • clydetombaugh Gene “Bean” Baxter 🇬🇧 (@clydetombaugh) reported from Camden Town, England

    @virginmedia I got a text this morning the cable pull date has been moved BACKWARD another week to 13.11. This is beyond unacceptable. Who can I talk to? Please help. My install appointment was on 23.10.

  • BridgetGiles44 Bridget Giles (@BridgetGiles44) reported from Camden Town, England

    @virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • haydn_richards Haydn richards (@haydn_richards) reported

    @virginmedia They didn't day but im having problems with my wifi for last 3 weeks

  • AnnShortyGriff Ann Shorty (@AnnShortyGriff) reported

    @virginmedia Unfortunately I'm in a contract but must be able to get s reduction for poor service

  • psanchezc Patricio R. Sanchez-Campos (@psanchezc) reported

    @virginmedia I was calling regarding moving home (which is not working on your website), but your customer service employee hung up on me when I was still asking questions.

  • psanchezc Patricio R. Sanchez-Campos (@psanchezc) reported

    @virginmedia is it a normal business practice that your customer service people hang up on a customer?

  • vmcdonald28 Vicky McDonald (@vmcdonald28) reported

    @virginmedia Thanks - it is only in certain areas in the house, and I was told that a free engineer visit would be arranged for me as a result of poor speeds/dropping connection. I'll run that test on my lunch break and get back in touch if it isnt allowing me to book a free visit. thanks

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

  • theboardlfc Real Board (@theboardlfc) reported

    Internet question here we pay for supposed 300 mega bytes of @virginmedia here in East Belfast speed tests showing downloads of 10.76 Mbps is this good or bad ?

  • londonkelbee Kerry Bannister (@londonkelbee) reported

    @virginmedia or do I actually need to cancel to talk to a human?

  • Ziko_90 Zico (@Ziko_90) reported

    @virginmedia are unreal! Wifi has been awful for months now & we are paying alot of money for their service & when you call them up they just brush you off by saying it's getting fixed. They have been saying that for years now. The problem is the area & they don't want to fix it

  • CathCarragher Catherine Carragher (@CathCarragher) reported

    @virginmedia Hi. No activation number on the box. Still not connected, despite many calls and WhatsApp messages to support team. It seems difficult to join Virgin 🤨