Virgin Media Outage Report in Watford, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Watford come from postal codes WD24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hampstead, Stanmore, Greater London, Camden Town, Barnet, Paddington, Bushey, Southall, Wembley, Ealing, Harrow, Kensington and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one
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Hanieh Vidmar
(@haniehvidmar) reported
from
Paddington, England
@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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S
(@MSROPER10) reported
from
London, England
@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Mit
(@mit112112) reported
from
Brentford, England
@virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
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LegoGuard .... Ian
(@thelegoguard) reported
from
Camden Town, England
@virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...
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carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
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Ella A Cutler
(@angelstorm13) reported
from
Hatfield, England
Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia
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Ben Hart
(@TheRealBenHart) reported
from
Hillingdon, England
@virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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The Whisky Reiver..
(@22craftsman) reported
from
Watford, England
@virginmedia Hardly, obviously you haven't read the post correctly. I left over 4 years ago due to your shabby customer service, it's @Jotterface who is now having the problem. Engage brain, open eyes and read the posts first FFS!
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William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ants.
(@chanice_xox) reported
@virginmedia have the worst customer I have ever come across OMG
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Caz Eagles
(@cazmina2) reported
@virginmedia 3 more calls today all promising to respond. Still no resolution. Was last promised a call by 1pm. Now on hold again. Please help.
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Banksy
(@seank1979) reported
@virginmedia I am waiting 3 days to get my issue sorted via your whatsapp page....still waiting!!
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Margaret McCann
(@mmcc22) reported
Just been on a 45 min call with @virginmedia to discuss my package. As soon as I wanted to cancel my service they hung up. Brilliant customer service as always #virginmedia
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Harry Grant
(@Harrison_G) reported
@virginmedia 1. He swapped out hub 3 for a hub 5 as he said the hub 3 was giving out slow speeds 2. He said due the speed issues he would get one sent to us for free as it’s not our fault 3. He already tested the connection speeds around the flat therefore I won’t need to do this again
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JLWarlow
(@JLWarlow) reported
@virginmedia Yep. And removing re-installing eSIM. I d CD an be in a call then get called failed. When I drag down for status. WiFiCall is gone, takes a few minutes to return
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john morgan
(@johnmor65111412) reported
@virginmedia No because the Internet you're supplying me is so bad I can't even search, I hope your not taking piss as I will escalate this situation even further on social media. Tell Branson to stop making balloons for space and sort my ******* interent speed out #thinkofthecustomer
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RH
(@r_huskins) reported
@virginmedia Over the weekend something changed, now I get constant lag while gaming. It's happened before and it was an issue for a lot of people around AL3. Broadband is not working properly, please help.
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Chris Hollands
(@Ipunchedalion) reported
@virginmedia @CitizensAdvice Now the person on the phone is telling me that the only choice I have, if I don’t want that money to come out of my account, is to cancel my services with VM!? Rather than actually try to help me, you just want me to cancel my services… seriously?
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walkersr
(@walkersr7) reported
@virginmedia I’m sorry web chats with bots are inadequate to resolve the issue. Even with a real person what more can I tell them about the problem. The box is not working. I’m paying for a service I’m not getting. The customer service available is just appalling. 1/2