Virgin Media Outage Report in Watford, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 08: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, City of Westminster, Wembley, Borehamwood, Hatfield, Barnet, Camden Town, Hemel Hempstead, Hampstead, Uxbridge, Northolt, Ealing, Southall and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
||
| London |
Wi-fi | |
| City of Westminster |
TV | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia I have raised many complaints . I just had a reply by email in broken English weeks later. The reply made no sense. Three weeks on the faults continue @ofcom
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
Nor matter what the method of engagement may be with a customer. Never forget humanism & humility! You reached the levels of success because of ‘Once upon a time’ those values existed. Note to @virginmedia #MasterMinds #WednesdayThoughts #WednesdayWisdom #CustomerExperience
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia I have raised many complaints. Just received an email in broken English that made no sense . And, weeks on, the faints still continue! @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@MAP_PM @virginmedia This is the norm. They never resolve any faults
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Amerah_Ahmed @virginmedia They are a joke . For the past two weeks constant faults on tv and broadband in sw5. They do nothing . Non existent rude customer service . Time to leave
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@c1boon @emma_charlie_tc @ktstripe @AnneCross1 @virginmedia When I called them they blamed my issues on rats !!! Still without reliable tv and broadband 3 weeks later @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Lashtbytashanna @virginmedia Agree . Same happened to me . A disgrace . Never experience such bad rude customer service in my life
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @SirJayKing I’ve had no tv or broadband for days in sw5 London . Dire customer service . You might as well talk to the wall
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
@virginmedia note...... it is not good customer service to disconnect the call simply because you are unable to answer some legitimate questions relating to your poor service. I made a move to you last month and have to say it is one of the worst decisions that I have made!
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@PaulGrayburn @30Sixteen @Coffers1981 @JayRudd4 @virginmedia I agree virgin broadband is better sky was ******* useless mate we got all sky sports and even bt sports with virgin and cheaper than sky and never had bt sports with sky 👍🏻
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@iheartsnuggles @virginmedia Yes. It’s more often down than not
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@RuthPetrie1 @virginmedia @Ofcom Thanks I don’t hold out much hope . Someone had informed me the issues are to do with them not upgrading the cabinets you see on the pavements outside. The older cabinets cannot Cope with high usage !!! @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia If you were sorry you’d fix the problems. They’ve gone on for weeks @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @TomalinHQ Without doubt they’re the worst provider and worst for customer service . They just could not care less
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
@edward_baran @virginmedia I am really horrified at their service..... I just can’t believe the way they speak to customers. I spoke to 3 different individuals who were so righteous. I understand you work for a big brand however that does not mean you can have a big ego....you are not @richardbranson
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia My issue is that this happens all the time . It’s about the seventh fault in as many days . The tv and broadband both constantly go down , service is totally unreliable . So even if you ‘fix’ it, it will probably only work for a few hours @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@klester1982 @virginmedia Their ‘customer service’ people are a disgrace . Their service even worse . Constant outages of broadband and tv in sw5 @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Amerah_Ahmed @virginmedia @richardbranson Absolutely it’s just extraordinary . I pay them 70 quid a month to be Spoken to like dirt by someone who has no knowledge of all the problems and can’t construct a sentence . The most appalling service I have ever experienced . The problems in sw5 have gone on for weeks @ofcom
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmin Dilkes
(@jasmindilkes) reported
@virginmedia I’ve already sent the complaint and just to let you guys know I’ve also just been frauded but a fake account claiming to be virgin media - another thing to add to this list
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amandymaw
(@AmandyMaw) reported
@virginmedia My address needs to be changed from ‘non-serviceable’ to ‘serviceable’ in your system, after your Spotter has visited and confirmed that we can have the service. So far today neither your Sales, Care, Pre-Install or Field Support team could change the status. 3hrs lost so far…
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Spencer Gibson (dyslexic so expect typos)
(@Spanading) reported
@virginmedia I requested a new sim as I was receiving text about not being able to update the settings on my iPhone. It arrived today and I have swapped for the one in my phone. However despite receiving the network update notification, I still cannot connect to the network. Help
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G Macklin
(@GMacklin7) reported
@virginmedia We have had to cancel our contract because you don’t cover the housing estate we are moving to, for that privilege we are being charged £250. You also want the box back so a courier has been arranged to collect it today, the box is still here. How to turn once
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Alpha Male Tea Party
(@alphamaleTparty) reported
@virginmedia John mate, I've spoken to 4 different people about this. I am utterly livid. You won't be able to fix it because your company doesn't want you to. Your contracts are ridiculous and unfair. But sure, why not have a try?
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Mrs McK #SaveOurNHS #BLM 🌹💙🧚🏻
(@Lynneth1000000) reported
@We_OwnIt No, I don’t & Virgin are crap. Virgin media - crap (my service didn’t work at least twice a month). Virgin Health - crap (they failed on my daughters ingrown toenails twice due to out of date nail bed substance). I don’t want them anywhere near our NHS, they cut to the bone.
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Rachael Birch-Parr
(@rachyp1982) reported
@virginmedia There has been remote diagnostic issues identified with the box following first and second line contact by ourselves, the issue is more the lack of consistency with assistance, and even more ludicrous offers to keep us (double the price of a new customer offer) 🤔
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Alpha Male Tea Party
(@alphamaleTparty) reported
Listen lads, a tip for you, if you ever have the audacity to move house whilst having a contract with @virginmedia broadband, don't bother because they hate you and will help themselves to your bank account.
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Jasmin Dilkes
(@jasmindilkes) reported
@virginmedia imagine wanting to get my internet boosted and not knowing that I’ve been dragged into a contract for 18 months instead of my original 12 months - never got sent an email or anything - it’s disgusting because I’ve been on the phone for over an hour but no change
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Dani
(@DaniKlaw) reported
@virginmedia It makes no difference, the number is not in use and hasn't been for months, this is the issue, its not used, i have no use for it, it is no more, it is obsolete, it is uncontactable. If one of your reps is available after 6,you have my contact details, thx x