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Virgin Media outages and service status in Watford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Watford, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 27, 12:16 AM GMT+1.
  • 61% TV (61%)
  • 27% Internet (27%)
  • 9% Wi-fi (9%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

The latest reports from users having issues in Watford come from postal codes WD18 , WD17 , WD24 and WD19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: Ealing, Hayes, Wembley, Hatfield, Northolt, Elstree, Greenford, Barnet, Southall, Watford, Harrow, Amersham, Hemel Hempstead, St Albans, and Welwyn Garden City.

CityProblem TypeReport Time
Ealing Internet 39 minutes ago
Hayes Internet 5 hours ago
Wembley Wi-fi 1 day ago
Hatfield Wi-fi 2 days ago
Northolt Internet 3 days ago
Hatfield TV 3 days ago

Nearby cities with recent reports

Wembley

3 recent signals

1 day ago
Ealing

2 recent signals

39 minutes ago
Hatfield

2 recent signals

2 days ago
Hayes

1 recent signals

5 hours ago
Northolt

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

  • bendog90
    Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • TimmyLDN
    🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Hatfield, England

    @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

  • manan2661
    Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • IstvanOFatyol
    Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

  • KlymkoNataliya
    Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported from Southall, England

    @virginmedia can you confirm if there's an outage in my area (area code 21)?

  • gemmak500
    ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩

  • DrewSalisbury5
    Drew Salisbury (@DrewSalisbury5) reported from Barnet, England

    [1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford District, England

    Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Hemel Hempstead, England

    @virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

  • shaunpmurray49
    shaun Murray (@shaunpmurray49) reported from St Albans, England

    @virginmedia now my deal had run out I need to cancel the sports . Do i just ring up

  • brobbo55
    robbo (@brobbo55) reported from St Albans, England

    @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England

    @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

  • angelstorm13
    Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    And it's down again. #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MsLiberty1776US
    Charlotte Riggio (@MsLiberty1776US) reported

    @virginmedia thanks 4 inviting me 2,DM u about the @virginmedia failings for a blind & 1 has lung cancer & the damage @virginmedia did to our Grade listed Property! still no TV a month & 3 engineers £ 8 phone calls later, & the supervisor engineer ur sending today for £25! #disabilitydiscrimination

  • manestheman
    Darwin’s Chaos Theory (@manestheman) reported

    @Afcgunner_1886 @virginmedia Even the box doesn’t want to watch any more of your teams awful football

  • Afcgunner_1886
    . (@Afcgunner_1886) reported

    Virgin media genuinely might be the worst company out there,want to watch footy at 4pm and their box is down,what a joke @virginmedia

  • iBraderz
    iBraderz (@iBraderz) reported

    @virginmedia Sort your service out now! Internet has been intermittent since the start of may with the fix date being delayed 4 different times. In the last like hour there have been around 5 outages with disconnects lasting several minutes. This is completely unacceptable.

  • basquildol
    Basquildol 💙 (@basquildol) reported

    @virginmedia been on the same DM thread since 2.30pm, & yet another operative has joined to ask me what the issue is , ahhhh, read the thread , please, read the full notes . Thanks

  • Neale1100
    Neale B (@Neale1100) reported

    @virginmedia TV down and wifi down in the ST9 area, it's been intermittent for the last 24 hours

  • 1964gooner
    Mr JJ (@1964gooner) reported

    How rubbish is @virginmedia ? Their product is 24/7 but their helpdesk is 08:00-22:00, and online help is no good because it’s too generic

  • SaffaJC
    JC (@SaffaJC) reported

    @virginmedia Yes, you cause the issue and I must fix it. Oh and I get £10 in compensation for your mess up. What great customer service, so t care about you customers as long as you have them in contract

  • mjpenn7
    Matt (@mjpenn7) reported

    @DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕

  • willywillett
    andrew willett (@willywillett) reported

    @MrBenGrant @virginmedia They are absolutely awful, after we've recently had issues i rang and arranged for an engineer to come out, guess what? They never showed up! Not even a message to say sorry or a call to apologise for the inconvenience of waiting in..😡