Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 01/12/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hayes, Hammersmith, Ealing, Paddington, Wembley, Hampstead, City of Westminster, Kensington, Northolt, Ruislip, Greater London, St Albans, Hemel Hempstead and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomHayes TV
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • djbosher dj bosher (@djbosher) reported from Kensington, England

    Wifi fail incoming, **** you virgin media

  • persianuk2017 Hadi Taheri (@persianuk2017) reported from Kensington, England

    @virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.

  • keefkong Keith Healy (@keefkong) reported from Welwyn Garden City, England

    @virginmedia tv, broadband & phone all gone down... Tier 4... not much going on & now not even a tv to relax in front of.... please get it fixed quick 😵

  • keefkong Keith Healy (@keefkong) reported from Welwyn Garden City, England

    @virginmedia I logged into my account on my phone & it says there are problems on all & they are working on it.. 😵

  • aphethean Aaron Phethean (@aphethean) reported from Berkhamsted, England

    Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please

  • fackjossey Foss (@fackjossey) reported from Camden Town, England

    @virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    @virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia

  • AsadMoghal Asad Moghal (@AsadMoghal) reported from Kensington, England

    Why does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia

  • FaintVlogger Sam Blackmore (@FaintVlogger) reported from Harrow Weald, England

    Big up @virginmedia gone down in the Harrow area...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Aunasito Paul 💙 (@Aunasito) reported

    And @virginmedia down for the second time in two weeks. Ridiculous. ETA to resolve 11pm!

  • HotshotMcG Adam McGuinness (@HotshotMcG) reported

    @virginmedia your customer service is the worst I have ever experienced. I starting phoning you 5 months ago complaining about a deal in which you promised me a TV that never arrived. I have now been told 6 times that a manager would phone to sort things. Not 1 phone call.

  • SandraGillett1 Sandra Gillett (@SandraGillett1) reported

    @virginmedia No it doesn't, it just says no service, so you cannot receive calls or texts at all and no internet service outside a wifi area, we have had a new sim card but that doesnt seem to have fixed the issue.

  • Fionnominal Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland

    @virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.

  • PhilipFurlong2 Philip Furlong (@PhilipFurlong2) reported

    @virginmedia set up but not able to verify the email account! You got the issue was with her email?! Setting up under my name so wanna bet that you will not support her as it's not in her name?

  • PresenterAlex Alex G 🏳️‍🌈 (@PresenterAlex) reported

    @virginmedia my internet has cut out for the second time in 3 days, it’s starting to get unacceptable now

  • SuziT247 Suz (@SuziT247) reported

    @virginmedia No they haven’t been sent out that’s the problem. I’m now being told I can’t have them!! 🤯

  • PhilipFurlong2 Philip Furlong (@PhilipFurlong2) reported

    @gffcontwitch @virginmedia this poor support is the reason I left virgin, but trying to get my folks to change isn't easy (the amount they pay shocked me) #ripoff

  • w00tahas Sergej (@w00tahas) reported

    @virginmedia is your broadband down in west midlands?

  • danielgoble Daniel Goble (@danielgoble) reported

    @virginmedia I have some questions about moving house near the end of my contract. Is this something you can assist with as your website doesn't offer much help on this.