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Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Watford come from postal codes WD24 and WD25 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Westminster Abbey, Brent, Camden Town, Slough, Paddington, Hampstead, Hayes, Chesham, Southall, Barnet, St Albans, and Stanmore.

CityProblem TypeReport Time
London Total Blackout 54 minutes ago
Hammersmith Internet 1 hour ago
London Internet 2 hours ago
Hammersmith Wi-fi 3 hours ago
London Internet 3 hours ago
Hammersmith Total Blackout 3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

  • jfcolomer
    Juan Folgar Colomer (@jfcolomer) reported from London, England

    @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

  • markatpt
    Mark Armstrong (@markatpt) reported from London, England

    @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

  • SandraS80775853
    Mary (@SandraS80775853) reported from London, England

    @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

  • Liamsmith260493
    Liam Smith (@Liamsmith260493) reported from London, England

    @virginmedia Our Wifi has been down since yesterday can you help please

  • jasonhier
    Jason Hier (@jasonhier) reported from Ealing, England

    @virginmedia Is service in London W13 working?

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Camden Town, England

    Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

  • HoarseRoar
    eamorugby (@HoarseRoar) reported from Slough, England

    @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

  • SandraS80775853
    Mary (@SandraS80775853) reported from London, England

    @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HomaQureshi
    homa qureshi (@HomaQureshi) reported

    @virginmedia Today i had 3 vans turn up with 3 separate technicians to try and fix the problem, the repull. All 3 said we cant do repull theres a blockage. @virginmedia seriously 3 vans?? Send the construction team first and then the repull team. This is what ive been saying for last 14 days!

  • OfficialRG90
    Ross Gibb (@OfficialRG90) reported

    @virginmedia A couple of issues. Terribly slow wired speeds. Around 10% of my wireless speeds. 🧐. And can’t change DNS on hub 3. Not a great experience so far.

  • Phage_G_
    Phage (@Phage_G_) reported

    @thecoreross @virginmedia all im saying is ive legit never heard anything good about virgin media, though it is an incredibly small sample size since who uses virgin media

  • PaulJamesAshton
    Paul Ashton (@PaulJamesAshton) reported

    @virginmedia Construction work apparently. But there is very little to do… certainly not 23 days worth of work. Look into the account please. Contact from someone with some autonomy to resolve the issue would be appreciated. I have been told I am eligible for a dongle, and then told I am not

  • workidabbz
    Abby (@workidabbz) reported

    @virginmedia my internet is dipping off multiple times a day and bf works via internet pls fix thanks x

  • owie1189
    Owen Martin (@owie1189) reported

    @virginmedia internet down again, never seem to reach contracted speeds, very disappointing 😡

  • JasonScargill
    Jason scargill (@JasonScargill) reported

    @virginmedia Or you could just send someone out to fix the problem.. I've only been complaining for about 6 month..

  • stuartctaylor
    Spooky Taylor 🎃 🦇 💀 (@stuartctaylor) reported

    @virginmedia "It's with the outages team" "Can I speak to them?" "I'm afraid not - they're dealing with outages" "but they've added 14 hours to their estimated fix time - are you sure they're working now?" "Yes"

  • asamurphy123
    Asa Murphy (@asamurphy123) reported

    @virginmedia Multiple outages in SK6 area, massive amount of packet loss, playing any kind of game almost impossible. Any help?

  • GeraldMDorrity
    Gerald Dorrity (@GeraldMDorrity) reported

    I am so beyond ****** off with @virginmedia . If this tweet goes through it’ll be because I’ve had to go on to mobile data. I had more reliable Internet access when I was on dial up in Donegal 15 years ago. Fibres made of ****!