Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD17, WD25 and WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 12/10/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Muswell Hill, Barnet, Paddington, Southall, Camden Town, St Albans, Hemel Hempstead, Harrow, City of Westminster, Windsor, Wembley, Ealing and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude

  • paulpavli Paul (@paulpavli) reported from Slough, England

    @virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!

  • RobHPayne @RobHPayne 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RobHPayne) reported from London, England

    @virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Kensington, England

    @virginmedia My previous landline telephone number was meant to be ported over and this never got done. I’ve never been able to receive incoming calls on my landline. Internet is very intermittent. My experience with your customer service hasn’t been great. All along I’ve been paying in full.

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home

  • elisetx Elise Tapper (@elisetx) reported from Barnet, England

    @virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!

  • CridlandKeith Keith (@CridlandKeith) reported from London, England

    @virginmedia Still not been able to get through to the support team 😢

  • paulpavli Paul (@paulpavli) reported from Slough, England

    @virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!

  • Temple64Sybil John Smith (@Temple64Sybil) reported from Harrow Weald, England

    Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia on 14/11/20 you sold me a contract renewal for 18 mths @ £44 per month. Today, you sent a letter increasing my price by £3.50 from 1/3/21. Meanwhile you offer the same package to new customers on your website @ £40 for 18 mths. Is this how you treat loyal customers?

  • nicmac_design nicole mcpolin (@nicmac_design) reported from Hillingdon, England

    @virginmedia can you let me know what’s happening with my internet? Down for hours & the service status online reckons it’s perfect - bored of this constant issue 💤💤

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .

  • szdar Shumailla (@szdar) reported from Harrow Weald, England

    @virginmedia sick to death of this absolutely rubbish WiFi. Rebooted several times, phoned your team, even installed a new router. Nothing seems to improve it and you supposedly pride yourself on being the best. Please fix this issue.

  • gemmajarrett Gemma Jarrett (@gemmajarrett) reported from London, England

    @virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Brentford, England

    @virginmedia snowing, can’t leave the house, the Internet has been down since Monday no clue when it will be fixed thank you virgin media 👍

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    @virginmedia We're expecting an engineer visit between 4 and 7pm today. It's 5pm now and no sign yet. Getting dark outside. If it's not fixed this time, we will have to think about switching to another service supplier, which we really don't want to do.

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fayalani Fay Alani (@fayalani) reported

    @virginmedia Well I’m so glad I’m paying you so much to be unreliable, cause trouble at work as well as lose money for not being able to work

  • liam05adamson90 LIAMGM (@liam05adamson90) reported

    @virginmedia Am asking not want a number I can not check service status so I ask to you to check #Simplejob

  • helloaimeemarie Aimee Marie (@helloaimeemarie) reported

    @virginmedia Thank you. I called at 9am to arrange an appointment and was told I'd receive confirmation in the next hour of the appointment time, but I still haven't had anything and nothing is showing in the My Virgin Media app either. Please can you help?

  • liam05adamson90 LIAMGM (@liam05adamson90) reported

    @virginmedia is there problem in the NE12 area?

  • AnnieS_10 Anisa 🇬🇾 💙 (@AnnieS_10) reported

    @virginmedia Is there an issue in SW16? Our internet has stopped and I cannot get onto your site to check 😩😩

  • donna2904 Donna Tudor (@donna2904) reported

    @virginmedia Looks like you have a national problem. I’m trying to work from home here! An update would be good. I’m on hold to you now.

  • Nadine___tb Nadine Black (@Nadine___tb) reported

    @virginmedia Thank you. I know that I need to talk to customer services to understand if my issues are contract related. I have spent over 10 hours on the phone trying to do just that. I’ve used live chat. I’ve tried everything!

  • CBGCrochet Crochet Beginners Group (@CBGCrochet) reported

    @virginmedia no inet or tv in BS13. Can’t go on the service checker because that is not working either!

  • PeterNooneComms Peter Noone 🇪🇺🇮🇪 (@PeterNooneComms) reported

    Started the online process with @virginmedia to cancel services at 1.30pm yesterday. I got ended at 5pm when they finished work. Had to to back of queue and start again this morning. Radio silence for over an hour. Now 10.30 am and no further forward. #virginmedia

  • priceyUTD Steph Price (@priceyUTD) reported

    @virginmedia so angry now! Nearly 2 HOURS on the phone, problem not solved, asked for a more senior person to talk to, got passed to someone in customer retentions who had no idea why I was on the phone, she said she would transfer me back to a technician but then cut me off.