Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Watford come from postal codes WD17, WD25 and WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 12/12/2025 12:45

December 12: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ealing, City of Westminster, Hammersmith, Paddington, Southall, Muswell Hill, Barnet, Camden Town, St Albans, Hemel Hempstead, Harrow, Windsor, Wembley and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • indra_och Indra (@indra_och) reported from Ealing, England

    Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?

  • alisonwonder2 alison homewood (@alisonwonder2) reported from Ealing, England

    @virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!

  • bobbywhirlwind bobby whirlwind (@bobbywhirlwind) reported from Camden Town, England

    @virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    Virgin TV GO app down @virginmedia

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).

  • TimLundSE26 Tim Lund (@TimLundSE26) reported from London, England

    @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

  • MadsRB21 Mads Banda (@MadsRB21) reported from Ealing, England

    @virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious

  • CraigFamilyBlog Hayley Craig (@CraigFamilyBlog) reported from St Albans, England

    I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Barnet, England

    @virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??

  • officialGMT Gary (@officialGMT) reported from Camden Town, England

    Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.

  • alisonwonder2 alison homewood (@alisonwonder2) reported from Ealing, England

    @virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Camden Town, England

    @virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.

  • MarcCarro11 Marc (@MarcCarro11) reported from Rickmansworth, England

    @virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.

  • lewisgenney lewis genney (@lewisgenney) reported from Kensington, England

    @vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice

  • RosamundIrwin Rosamund Irwin (@RosamundIrwin) reported from Camden Town, England

    @richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Barnet, England

    @virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr

  • cordellcampbell Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia second time this week, an outage in W8. Get it together

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tammy88B Tammyb (@Tammy88B) reported

    @virginmedia No there are lots of channels affected but this is a paid channel so annoys me more than the others. I have tried all the usual rebooting both the TV hub and WiFi hub but no joy. No problems in my area either.

  • VanessaParnell Xena 💜 (@VanessaParnell) reported

    @virginmedia Good luck getting any sense out of customer service! They have no idea!!

  • is_M_is Emily (@is_M_is) reported

    @virginmedia help how do I tell you that I'm having a problem with my existing equipment? The bot on your website doesn't understand 'customer service support' or 'help' and I can't report a wifi issue on your apps without logging in to the wifi that isn't working

  • imzy88 Imran Ahmed (@imzy88) reported

    @virginmedia I’ve been without internet for nearly 2 weeks. Customers service has been dreadful. #ombudsman

  • paulfinn3 paul finn (@paulfinn3) reported

    @virginmedia The forum thing is just like the service. So, I try to post a query, I've got to sign in, my wife is the account holder so I leave it but read a few and you know what, neither of us can be bothered to do it, we're just going to get our tech savvy son to call you tomorrow 🤬

  • denimscott DENIM (@denimscott) reported

    @virginmedia Hi KW. At least 110, 112, 135 & 154 (sky showcase, sky witness, sky comedy & channel 5 non-HD) have changed. Took 40mins to update Favourite Channels and put re-records in. The main issue is no notification of it happening, which is annoying, as can be imagined! Thanks.

  • Prince1999Mode Mr Yash (@Prince1999Mode) reported

    @virginmedia Apologises for the late reply, service is now all good!

  • LibiManning_x Libi. (@LibiManning_x) reported

    @virginmedia Why have you been asking me questions about this issue if you can’t help with it or access my account? I have called that number 12 times over the past 2 weeks - and I am still waiting for a call back. This is unacceptable, I’m constantly going round in circles. Not good enough.

  • VanessaParnell Xena 💜 (@VanessaParnell) reported

    @virginmedia And you are not sorry to hear this or after being a customer for over 20 years, you would have helped a long time ago!! Absolutely clustertard of a company! And to think I worked for you for 7 years!! Nothing evolves there!

  • candissplays Can (@candissplays) reported

    @virginmedia And furthermore to be told that setup has to be manual or self, I can’t do self install and keep my slot for the 4th for the engineer to change the room it’s in is also crap