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Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Watford come from postal codes WD24 and WD25 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Slough, Wembley, Camden Town, City of Westminster, Westminster Abbey, Brent, Paddington, Hampstead, Hayes, Chesham, Southall, Barnet, and St Albans.

CityProblem TypeReport Time
London Wi-fi 7 hours ago
Hammersmith Internet 9 hours ago
London Wi-fi 9 hours ago
London Internet 10 hours ago
London Wi-fi 12 hours ago
Slough Internet 13 hours ago

Community Discussion

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Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia Nope but your call centre and engineers told me that a ‘laser part’ needs replacing in Earl’s Court square sw5. They also said 500 homes are affected. Can’t tell me when it will be fixed. Problem ongoing for 3 weeks @ofcom

  • ssb316
    Ssb316 (@ssb316) reported from London, England

    What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @reeshashasha @virginmedia My internet and tv is off more than it’s on ...as for their customer services you might as well talk to yourself

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @Amerah_Ahmed @virginmedia They are a joke . For the past two weeks constant faults on tv and broadband in sw5. They do nothing . Non existent rude customer service . Time to leave

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @Amberjohill @virginmedia Same problem in sw5 . Good luck asking them for help ! They don’t care !

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @AnotherRunHQ @virginmedia Same in London sw5. They won’t even acknowledge the issue

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @Amerah_Ahmed @virginmedia @richardbranson Absolutely it’s just extraordinary . I pay them 70 quid a month to be Spoken to like dirt by someone who has no knowledge of all the problems and can’t construct a sentence . The most appalling service I have ever experienced . The problems in sw5 have gone on for weeks @ofcom

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia @TomalinHQ Without doubt they’re the worst provider and worst for customer service . They just could not care less

  • abeautyclinic
    Revolution & Impression Beauty Clinic (@abeautyclinic) reported from Barnet, England

    @virginmedia still with out broadband from Saturday 26/10/19... I really don’t understood what’s happen. Is not possible call and fix problem. I highly don’t recommend your company!!!!

  • JanineAdelman
    Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia This call was in response to a well documented complaint that has been going on for months and someone calls who we are unable to communicate with and yet I believe you are a communications company. The last engineer did sort some of the issues but he left full of promises..

  • abeautyclinic
    Revolution & Impression Beauty Clinic (@abeautyclinic) reported from Barnet, England

    @vmbusinesshelp @virginmedia Engineer spend yesterday 2 h and today 4 h still not working. I trying call so many times. No one pic up phone.

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia @SirJayKing I’ve had no tv or broadband for days in sw5 London . Dire customer service . You might as well talk to the wall

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @drewthescrew @richardbranson @virginmedia @Ofcom Agree. To be honest the even bigger issue is the literally thousands of people comparing about #virginmedia every hour on here to no avail.. They don’t care about customers ! @virginmedia

  • NeseCeren
    Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia And I love (!) how you still say “if” I qualify for compensation... we have no internet since tuesday.. The issue is known. Your colleague mentioned “an intermittent loss” and suggested I should reboot every 2 hours and hope that I’m connected for minutes in btw.

  • NeseCeren
    Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia Thank u 4 quick response. customer services are aware of the issues. Today I called again for compensation, as I’m spending so much money daily to use mobile & other data. I’ve been forwarded a link to register fault (that is known in postcode area) yet web says no known issues.

  • Amerah_Ahmed
    Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    @edward_baran @virginmedia I am really horrified at their service..... I just can’t believe the way they speak to customers. I spoke to 3 different individuals who were so righteous. I understand you work for a big brand however that does not mean you can have a big ego....you are not @richardbranson

  • Amerah_Ahmed
    Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    Nor matter what the method of engagement may be with a customer. Never forget humanism & humility! You reached the levels of success because of ‘Once upon a time’ those values existed. Note to @virginmedia #MasterMinds #WednesdayThoughts #WednesdayWisdom #CustomerExperience

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @orientalsue @virginmedia This is a scam . Scammers and fraudsters are targeting (by dm) the literally tens of thousands of people who complain re #virginmedia’s appalling service and unreliable broadband / tv on here each hour @virginmedia @ofcom

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @Lashtbytashanna @virginmedia Agree . Same happened to me . A disgrace . Never experience such bad rude customer service in my life

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • interaction0410
    Clive McCarthy (@interaction0410) reported

    @virginmedia LN5 Area broadband down again

  • Zoe_A_B
    Zoe (@Zoe_A_B) reported

    @virginmedia is there an issue with compatibility between X Box & Virgin Media? No end of issues since we switched to your broadband & forums seem to be implying this is a known issue that No1 is doing anything about?!

  • andyw83
    Andy **** (@andyw83) reported

    @JayJvvy @virginmedia I went out and fixed it myself 2 days on phone I had, had enough, I moved home connected my hub and fixed it from the outside and I have to pay £20 virgin should be paying me. Not everyone is fortunate that they can fix it themselves feel sorry for them

  • mcollins3935
    Martin Collins (@mcollins3935) reported

    @virginmedia absolutely disgusted with you at this time, you have marked me down as a late payment, which is showing on my credit report, this is not correct as it is a direct debit each month and I have proof that this was took on time as usual, this needs correcting immediately

  • MarcoOlevano
    Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

  • SerSchnuupi
    Schnuupi (@SerSchnuupi) reported

    @virginmedia checking my account it still says no ongoing issues on the page to keep track of my complaint. This is the second complaint I've had to open since November. The first got closed without contacting me as well. Is virgin purposefully closing and hiding my complaints?

  • Kal_El_Krypto
    Paul Mc (@Kal_El_Krypto) reported

    @virginmedia Having lots of issues with your broadband, for weeks it’s been dropping out. There is a known problem in my post code and your customer service has been awful. 45 mins on the phone & got put through to O2! I want to cancel!

  • Jillywilly1985
    Jill (@Jillywilly1985) reported

    @virginmedia I just think it’s terrible and a rip off. At least sky still gives good deals to existing customers

  • itsholland_h
    Holland🏎⚽️ (@itsholland_h) reported

    @virginmedia your Wi-Fi is terrible 😡

  • ken_frost
    Ken Frost (@ken_frost) reported

    @virginmedia Just to let you know all fixed now, and has been connected to my router now took the opportunity for a technical upgrade at no cost. Thanks for your help 👍