Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD24 and WD18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 01/18/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Watford, Hayes, Wembley, Camden Town, City of Westminster, Paddington, St Albans, Ealing, Hampstead, Kensington, Northolt, Ruislip and Greater London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomWatford Internet
United KingdomHayes Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • guyrleech Guy Leech (@guyrleech) reported from Camden Town, England

    @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Service page says no issues.

  • tor_a victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Barnet, England

    @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • AndrewGrill The Actionable Futurist® Andrew Grill (@AndrewGrill) reported from Kensington, England

    @virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Done that, and still doesn't work

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • Rebeccadundon1 Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gimperina Lorro (@Gimperina) reported

    @virginmedia can you tell me the number I need to call to cancel my contract pleasek

  • Objective_Read iCancelWokeCulture (@Objective_Read) reported

    @virginmedia I have been trying to get in touch with a manger from customer service department as your operators have failed to add notes to my complaint. Now I have been going through an endless conversation every day for 40 mins and no one is able to help.

  • DavidFallon97 David Fallon ツツ (@DavidFallon97) reported

    Someone suggest a Virgin Media bundle for me, **** is so annoying! cba to ring them either just to be on hold for hours. 500mb+ tho lmao

  • Sproglettoo Jack (@Sproglettoo) reported

    @MarcAllera In fact now is the time for BT to start offering a residential SIP service and to split the phone number from the broadband service if we want to port away so it won’t cancel the broadband (Virgin Media have this done right but not BT).

  • shaunsmith85 Mr Shaun (@shaunsmith85) reported

    @virginmedia Yea that number is apologising for intermittent issues and saying its a complex issue but giving no ETA on a fix and it's severely disrupting my work. Can you provide any updates on this ?

  • kellylongmanutd Kelly mufc (@kellylongmanutd) reported

    @virginmedia It's still not working

  • JulieSabin94 Julie Sabin (@JulieSabin94) reported

    @kidcobbler I can totally relate! Had basically no Internet since Friday! Numerous calls made to @virginmedia , being cut off on more than one occasion , repeating the same issue over and over. Its now Wed and still no Internet!! Appalling service and after 21 yrs I'm off to sky too

  • kidcobbler Stephen Kerr (@kidcobbler) reported

    @virginmedia Pity that's two days away. We only had an engineer out earlier this month. What number do I call to switch my service?

  • Rachel_England Rachel England (@Rachel_England) reported

    @virginmedia Then why didn't the person I spoke to tell me this? Why couldn't they just cancel the new contract and then end the existing contract? That's the obvious solution, no?

  • mrbhavesh_patel Bhavesh Patel (@mrbhavesh_patel) reported

    @virginmedia The present agent has just opened another complaint [C-3003221004] to manage to closed complaint [C-210222763]