Virgin Media Outage Report in Watford, Hertfordshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Watford come from postal codes WD24 and WD25 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Watford, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Slough, Wembley, Camden Town, City of Westminster, Westminster Abbey, Brent, Paddington, Hampstead, Hayes, Chesham, Southall, Barnet, and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 hour ago |
|
London
|
2 hours ago | |
|
London
|
Internet | 3 hours ago |
|
Hammersmith
|
Total Blackout | 4 hours ago |
|
London
|
Internet | 7 hours ago |
|
London
|
TV | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, EnglandGav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Georgia Mumby (@georgiamumbles) reported from Camden Town, England@virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!
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Elif Nur Karlidag (@elifnur) reported from Camden Town, England@virginmedia 5. Not only I am upset and surprised of the problem, I also feel abused by your representative in the call center.
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Elif Nur Karlidag (@elifnur) reported from Camden Town, England@virginmedia 2. been directed to the installation department, the lady on the phone was extremely (extremely!!) rude and uncooperative, she said I have to call another day, customer support and she doesn’t have access to anything; she raised her voice to me, I wanted to make a
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Keith Bursnall (@KeithBursnall) reported from London, England@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Doug (@dougmorton) reported from Ealing, EnglandAnnoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.
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City Girl #140499 (@dylzdevani) reported from Barnet, England@virginmedia Im not thick ofcourse all the cables are connected, it wouldnt tell me 30mb if the ethernet wasnt in. The hub has been reset whenever there is an issue, which happens to be every few days.
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Janine (@JanineAdelman) reported from Barnet, England@virginmedia I will phone you, but wait a minute, my phone doesn't work!
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Dominic Green (🇬🇧 Not my PM 🗳️) (@domgreen) reported from Welwyn Garden City, England. @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓
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City Girl #140499 (@dylzdevani) reported from Barnet, England@virginmedia The wifi is always flashing green. Even when it says there is no issue. Fortunately tho the contract is coming to an end which means so will payments👍. Paying for about 250Mb to get 30 on a wired connection
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Russ (@rusblake) reported from Hillingdon, England@virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again
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Andy Charman #FBPE (@AndyRFCCharman) reported from Harefield, England.@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice
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Elif Nur Karlidag (@elifnur) reported from Camden Town, England@virginmedia 1.I have a huge problem, I have received my installation pack today, after a long wait. I have ordered the big bundle with the finer internet. The installation pack didn’t include a router. I called your customer service, after talking to some other departments I hav
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Send News!☝🏾🇧🇧 #ReachOverTheNoise 🌹 (@smileyyearwood) reported from Harrow Weald, England@virginmedia I've gone through all of that and have no answers. I'm sorry you were no help at all
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Freddie AFC Owusu (@Freddie_Owusu77) reported from Camden Town, England@virginmedia @VirginMediaCorp @VMDotCom Virgin are liars and thieves they misinformed me, stole my money then after 20min waiting to get through to customer service they drop the phone on you. Do not go to virgin they are horrible
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Clare Foran (@clarecloggs30) reported from Hillingdon, England@virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help
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Wilder Fulford (@wilderfulford) reported from Kensington, England@virginmedia @virginbroadband. You have failed to fix the failings of your fibre optic so-called broadband in W11 for months. We are going back to BT as soon as we can.
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Russ (@rusblake) reported from Hillingdon, England@virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia
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Becky Dell (@beckylucydell) reported from London, England@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Georgia Mumby (@georgiamumbles) reported from Camden Town, England@virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Glen Burnett (@BurnettGlen) reported@bradfreeman93 @virginmedia Having issues in ipswich dropped out am hour ago won't even let me access the app with 5g mobile data on.
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Peter Edwards (@oldfirehazard) reported@virginmedia Service went down yesterday evening before 20.30. It seems to be working again this morning, I don't know what time last night it was restored.
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Matt Hopkins (@Hopthings) reported@virginmedia Just provide a better customer experience. The technology is solid and am happy with the product, but someone at VM needs to start taking customer service more seriously.
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Marty Woodhouse (@marty_woodhouse) reported@virginmedia fastest and most reliable wifi my arse, goes down more than mia khalifa, at least with her you know what you’re paying for, feels like we are paying for a connection piggy backed off the neighbours ******* toaster at times
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Jonathan Ward (@jaward916) reported from West Bromwich, England@virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!
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Steve@Appby.Design (@SteveByDesign) reported@l1vparkinson @virginmedia @YodelOnline I once worked for yodel as a courier. Worst job I ever had. With some of the things I saw I’m not surprised this happens . Yodel’s reputation is no secret. Companies use them cos they’re cheap and with great cheapness comes great irresponsibility.
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Glen Burnett (@BurnettGlen) reported@virginmedia care to enlighten me why my broadband has been down the past hour!!?!
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RPSPNP (@RPSPNP1) reported@virginmedia Hi! To update you, yes I can upgrade my modem to Super Hub 3, but for a charge of £35. Apparently this is for activation. My Super Hub 2 has been causing a few issues so I may need the upgrade. Thank you.
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Thunaiyan (@Thnaiyan) reported@virginmedia Hi, I moved to a new accommodation and i chose virgin media for my internet service, they gave me an appointment on 14 May, and the engineer came on 7 May and said everything is ready for setting up. Why the wait then? Can you just provide the connection now?
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Amanda-Jane Campbell (@marmaladejane1) reported@virginmedia Sorted in about 1.5 hours. Sadly lost at the beginning of our church service and came back on just after the end!! Hey ho!!