Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 01/23/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Kensington, Camden Town, Hampstead, Wembley, Southall, Slough, Hammersmith, Watford, Hayes, Paddington, St Albans, Ealing and Northolt.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks

  • afcamachos André Camacho (@afcamachos) reported from Camden Town, England

    @virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • Notlaw7 David Walton (@Notlaw7) reported from Hatfield, England

    @virginmedia what is going on in Hatfield, Herts? No internet since 1.30pm, website says fix by 11.15pm yesterday! People have to work from home. No info? Very bad show.

  • MrBriggsie James 'Jimmy' Briggs (@MrBriggsie) reported from London, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    @virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

  • GwynforLaw Gwyn Evans (@GwynforLaw) reported from Harrow Weald, England

    @virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm

  • rebeccastewartx Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England

    @virginmedia broadband, phone and TV all down in N7 area. Any updates?

  • emmyreay Emma Reay (@emmyreay) reported from Ealing, England

    @virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued

  • Salientwork Patrick Hughes (@Salientwork) reported from St Albans, England

    @virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kayleighlsx Kayleigh ❤️✨ (@kayleighlsx) reported

    @virginmedia ARE A JOKE! Shittest customer service ever. 4 departments for a mistake they’ve made doubling my monthly package and now I’m the mug who has to sit on the phone all day trying to sort it. Ridiculous.

  • MikeJTaylor96 Mike Taylor (@MikeJTaylor96) reported

    @virginmedia many, many many times over period. latest being last week and every time its left with " a manager will call you back within the hour" nothing happens. A complaint has also been rased again and nothing has happened

  • dogo_uk Darren Doggett (@dogo_uk) reported

    According to my latest speed tests dogo's House is getting 199.73 Mbps down and 20.67 Mbs up, thanks to #virginmedia

  • WalkWithEliCris Chris (@WalkWithEliCris) reported

    @virginmedia Oh. Look. An email saying they’ve closed the complaint. . . Yet my complaint is unresolved. So. Who can I contact then?

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported

    @virginmedia I have a complaint reference so it has been registered, if I could email someone I would but your complaints procedure on your website is so far fetched it won’t let you. If I could have an email address I’d happily chase that up since it won’t take too much out of my day.

  • stfcdack Josh (@stfcdack) reported

    @JRD3D4 @d3d4football @virginmedia I feel like I am the only person who doesn’t have issues with virgin - I mean I have only been one of their customers for 2 months so the worst it yet to come I imagine

  • fewery_rob Robert Fewery (@fewery_rob) reported

    @virginmedia I managed to speak to someone called Michelle about this matter. I received excellent customer service and, as a result, I will be staying with Virgin Media when moving house.

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported

    @virginmedia You’re saying you don’t have account access, but one of you did manage to get hold of me via my mobile. So have you had a gdpr breach? I’ve never given my mobile number. Someone from the social media team called, a manager called hetty at 19:17.

  • TazUk Tim (@TazUk) reported

    So my dad's @VirginMedia email and account was taken over by a hacker 50 hours ago, and he was fobbed off by customer support when he rang for help. Since then his @VirginMobile number has been SIM-jacked and he's dealing with PayPal fraud as well now. Great job all round VM.

  • DrEkechi Dr Christine Ekechi (@DrEkechi) reported

    @virginmedia you let me down today! And I pay a lot of money for my broadband!!