1. Home
  2. Companies
  3. Virgin Media
  4. Watford, England
Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Watford come from postal codes WD24 and WD25 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Slough, Wembley, Camden Town, City of Westminster, Westminster Abbey, Brent, Paddington, Hampstead, Hayes, Chesham, Southall, Barnet, and St Albans.

CityProblem TypeReport Time
Hammersmith Internet 3 hours ago
London Internet 6 hours ago
London Internet 7 hours ago
London Phone 10 hours ago
London Internet 11 hours ago
London Internet 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • Anthony_Lonres
    Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    @virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is

  • Anthony_Lonres
    Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.

  • JunaidJuned86
    Torbaf (@JunaidJuned86) reported from Harrow Weald, England

    @virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi

  • brookersx5
    amanda brooker (@brookersx5) reported from Hemel Hempstead, England

    @virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig

  • CaraLaraLa
    Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?

  • hasnat2002
    Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment

  • anands_
    Anand Baria (@anands_) reported from Brentford, England

    @virginmedia The service resumed after about and hour. Thanks

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief

  • ShahinA82783043
    Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!

  • Chevrongreens73
    Edward Norman (@Chevrongreens73) reported from Brentford, England

    @virginmedia Down again. Is it Nw10 area or me?

  • CazDigital1
    Caz Digital (@CazDigital1) reported from Hemel Hempstead, England

    @virginmedia I’ve already done that. It says no known issues.

  • mariobucolo
    Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!

  • CaraLaraLa
    Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.

  • CaraLaraLa
    Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.

  • CazDigital1
    Caz Digital (@CazDigital1) reported from Hemel Hempstead, England

    @virginmedia Completely down

  • UB5simon
    Simon Bye 🎪🔶 (@UB5simon) reported from Ealing, England

    @Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.

  • jeanrauwers
    Jean Rauwers (@jeanrauwers) reported from London, England

    @virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?

  • CaraLaraLa
    Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.

  • CaraLaraLa
    Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.

  • Chevrongreens73
    Edward Norman (@Chevrongreens73) reported from Brentford, England

    @virginmedia down in Willesden?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TanneryDungarva
    The Tannery (@TanneryDungarva) reported

    Hi @virginmedia where can I get contact customer service For TVs in Dungarvan please.

  • dclitherow
    David Clitherow (@dclitherow) reported

    @virginmedia I was promised it would be fixed by 7 pm. No sign of your field team... are your customer services just trained to tell lies??

  • Claire19999
    Claire Hodder (@Claire19999) reported

    @virginmedia I’ve had enough! Our router is not worth the box it’s in! We have good signal WHEN it works but the router can’t send the signal to a printer !! I give up! please contact me and let me know that you will update my router!

  • AnnaavfcEdwards
    edowards (@AnnaavfcEdwards) reported

    @virginmedia Virgin were supppsed to ring my daughter after 6, they rang her today at work and she cudnt answer the phone, she needs a call tonight this is the 5th day without any volume she’s not getting the service she is paying for they have all her details on account !!

  • dclitherow
    David Clitherow (@dclitherow) reported

    @virginmedia Yes I’m available. From talking to the council this is a huge problem in Sheffield & the Sheffield & needs the pavement digging up. So I guess you field team can’t be bothered.

  • Paul_CR_Smith
    Paul Smith (@Paul_CR_Smith) reported

    @virginmedia So I did manage to do the call without switching but twice it was interrupted for a few seconds with a warning that the network connection was weak. Why not get the latest router and mesh so we can rule that out?

  • MuzzEngland
    🏴󠁧󠁢󠁥󠁮󠁧󠁿Steve Johnson Esq🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MuzzEngland) reported

    @virginmedia why is the wifi **** again? Every day its like this now.

  • JonathanMoran10
    Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster

    @NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!

  • Claire19999
    Claire Hodder (@Claire19999) reported

    @virginmedia we are having so many problems with our router! We need a new one or we are going to have to cancel as we are not getting the service you have stated we would. #fedup

  • Jodance1989
    Joanne Marshall (@Jodance1989) reported

    Soo I thought maybe I had finally gotten through to @virginmedia thanks for not calling after we had arranged it! So much for great customer service. disgraceful. So over it now! internet is broken and I'm not pay £35 any longer! Think I'll be moving elsewhere. #virginmediasucks