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Virgin Media outages and service status in Watford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Watford, including 3 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 15, 8:58 PM GMT+1.
  • 57% TV (57%)
  • 31% Internet (31%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Watford come from postal codes WD17 , WD18 and WD24 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: Watford, Harrow, St Albans, Welwyn Garden City, Wembley, Hayes, Elstree, Hatfield, Ealing, Hemel Hempstead, Barnet, Chesham, Ruislip, Uxbridge, and Amersham.

CityProblem TypeReport Time
Watford TV 32 minutes ago
Harrow TV 12 hours ago
St Albans TV 14 hours ago
Welwyn Garden City TV 1 day ago
Wembley TV 1 day ago
Hayes TV 1 day ago

Nearby cities with recent reports

Hatfield

8 recent signals

1 day ago
St Albans

5 recent signals

14 hours ago
Wembley

5 recent signals

1 day ago
Hayes

5 recent signals

1 day ago
Elstree

5 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

  • manan2661
    Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from London Colney, England

    @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

  • gemmak500
    ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

  • niroknox
    Niro Knox (@niroknox) reported from Potters Bar, England

    @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

  • JacobWSmith10
    Jacob Smith (@JacobWSmith10) reported from Camden, England

    @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

  • MarkGRyan
    Mark Ryan (@MarkGRyan) reported from Ealing, England

    Once again @virginmedia let us down with internet in W13 area ... not a good service at all

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford, England

    @virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.

  • U2Gorilla
    Snatch (@U2Gorilla) reported from Southall, England

    Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

  • ExtremePCUK
    ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England

    @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

  • Mustxkim
    Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

  • hw_renewe
    Harold Wicks (@hw_renewe) reported from Hemel Hempstead, England

    @virginmedia “Have you checked for any issues in your area” No I have not checked that link. It is intermittent; one minute it is useable and next the internet service is missing; it is regular occurrence, happens almost daily!?

  • NLFG
    Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England

    @virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

  • MSiewniak
    Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, England

    Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

  • angelstorm13
    Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SwanseaSnoopDog
    Swansea Jack 🦢 🐶 (@SwanseaSnoopDog) reported

    @virginmedia It’s been 2 days since my mums tv has been down and no channels - she is 86 and heavily relies on it for entertainment. Any idea when it will be back please?

  • ClassicSoulDJ
    Shorty (@ClassicSoulDJ) reported

    Instead of spending money on expensive adverts @virginmedia spend it on your customer service and answering the phones - embarrassing bad

  • standfreered1
    standfreered (@standfreered1) reported

    @virginmedia is this acceptable treatment of your elderly customers? You have sent, twice, pre contract documents, today, offering her the service for £49 per month

  • debski2222
    hellooooooooo (@debski2222) reported

    @BriefcaseMike @virginmedia I hope it comes back on for you ASAP. That's the trouble with these companies, you're late with a payment and they're all over you. But if they fail to provide service they shrug their shoulders.

  • kylie_mcvicar
    Kylie McVicar (@kylie_mcvicar) reported

    @virginmedia is yer internet down. I had an engineer out today and now nothing is working tonight? I need help and can’t get help through the other channels.

  • MaryEricks51284
    Mary Erickson (@MaryEricks51284) reported

    @DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.

  • tracy_s1
    tracy_s (@tracy_s1) reported

    @virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?

  • Ohgoditsme2
    Oh god it’s me (@Ohgoditsme2) reported

    @virginmedia what’s happening to your service today, now all sound has gone off. NE30

  • Taj_B1
    Taj (@Taj_B1) reported

    @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

  • MaverickMark
    mark palmer (@MaverickMark) reported

    @virginmedia over a day of outage on TV. Broadband is awful always. Get message of its & issue with time to fix. You’ve now just moved back multiple times. Current one says will be fixed hours ago. No contact. I guess also won’t compensate the hundreds of thousands hiding from