Virgin Media Outage Report in Watford, Hertfordshire, England

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: London, Slough, Hammersmith, City of Westminster, Wembley, Camden Town, Westminster Abbey, Brent, Paddington, Hampstead, Hayes, Chesham, Southall, Barnet, and St Albans.

City	Problem Type	Report Time
London	Internet	2 hours ago
Slough	Internet	3 hours ago
Hammersmith	Internet	5 hours ago
City of Westminster	Wi-fi	6 hours ago
Hammersmith	Internet	6 hours ago
London	Internet	7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

• 
  John carroll (@Johnboy82903002) reported 5 minutes ago from Barnet, England

  @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

• 
  Lucy Hunte (@HunteLucy) reported 12 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  ᒍᗩᑎE (@gemmak500) reported 13 minutes ago from Chesham Bois, England

  @virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.

• 
  TinaReadingEditor (@TinaReading) reported 15 minutes ago from Amersham, England

  @virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?

• 
  Daymo Alexander (@Daymoalexander) reported 15 minutes ago from Hemel Hempstead, England

  @virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer

• 
  Lucy Hunte (@HunteLucy) reported 17 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 21 minutes ago from Hemel Hempstead, England

  @virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!

• 
  Paul Swain (@PaulswainDJ) reported 27 minutes ago from Kings Langley, England

  @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

• 
  Guy Leech (@guyrleech) reported 30 minutes ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Oliver Fatyol (@IstvanOFatyol) reported 31 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Paul Swain (@PaulswainDJ) reported 38 minutes ago from Kings Langley, England

  @virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷

• 
  Steve Cavinder (@StephenCavinder) reported 41 minutes ago from Bricket Wood, England

  @virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking

• 
  John carroll (@Johnboy82903002) reported 46 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  Paul Swain (@PaulswainDJ) reported 51 minutes ago from Kings Langley, England

  @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

• 
  Paul Swain (@PaulswainDJ) reported 52 minutes ago from Kings Langley, England

  @virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!

• 
  BuG$y (@browngaybitch) reported 53 minutes ago from Harrow Weald, England

  Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

• 
  DianaS (@DianaAlexS) reported 53 minutes ago from London, England

  @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

• 
  Stephen Moran (@stephen_j_moran) reported 56 minutes ago from Harrow Weald, England

  And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia

• 
  Ben Shaw (@bendog90) reported 58 minutes ago from Shenley, England

  @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

• 
  Oliver Fatyol (@IstvanOFatyol) reported 60 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lord Vinoh Verde 🕵🏽‍♂️ (@SteveBrown70) reported 36 seconds ago

  @virginmedia Four occasions in calling. Wait 30 mins plus. Not good enough I’m afraid. I’m cancelling. I have resorted to sending a letter as you cannot support customers in the digital age for some reason.

• 
  Dean Aldridge (@aldo_the_kopite) reported 3 minutes ago

  @LutzSchueler i have sent you an email if you could please read it ASAP as @virginmedia dont seem to be able to find a solution for an uneccessary hazard as I am not a customer but the issue is virgins responsability

• 
  ibrahima (@ibrahim85411030) reported 4 minutes ago

  @virginmedia No email, no call , no message nothing . I am very frustrated 4 months. I have been sharing data from my phone so that I can work properly. I feel so frustrated you customer service agent Keeps giving false promises everyday

• 
  Conor Johnston (@ConorJohnston10) reported 7 minutes ago

  @virginmedia why is there maintenance going on for the past 3 days and knocking off my wifi for long times without any notice?? Working from home so this is a nightmare. Service shocking as usual

• 
  DL (@dan_a_lowe) reported 7 minutes ago

  @joumajnouna The haggle was really boring but it was worth it. @virginmedia wanted to raise mine from £28/month to £44/month. I said I was leaving and they said I could stay on £28. Said I was still going to leave and got them down to £17/month.

• 
  Alex Magowan (@Knightmayors) reported 8 minutes ago

  @virginmedia Hello, I tried yesterday but the advisor lied to me. I tried again today and got a reference number and when I tried to track it, no complaint is in there. I also spent a long time in a WhatsApp chat with someone who said they can see a complaint and said they cannot escalate it

• 
  Hayley Cotter (@tweetingturner) reported 16 minutes ago

  @virginmedia This is all under complaint number C-220322619. Since the complaint was raised I also attempted to contact virgin twice last week and was promised an engineer would call on Friday. Not heard anything since.

• 
  Paddy Reilly (@stankovich69) reported 18 minutes ago

  @virginmedia 3 days in a row my internet has went down...can you advise when this will be resolved..I'm working from home and need broadband without issues!!!!

• 
  Jez Sutton (@Jezsuttonuk) reported 20 minutes ago

  @virginmedia your website say's best way to contact is by Chat, Shame it doesn't work.. #UselessCompany

• 
  Becci (@blue_eyed_baby_) reported 23 minutes ago

  @virginmedia Well how else can you help me if you can’t look on my account to see the endless issues. I have been over charged, not one member of staff has helped me, I get promised a call back and it never happens. I have cancelled my direct debit already, your not having anymore of my money