Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 02/22/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Southall, City of Westminster, Paddington, Hemel Hempstead, Wembley, Barnet, Hayes, Hampstead, Slough, Chesham, Camden Town, St Albans and Burnham.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomHammersmith E-mail
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • KrishTheBarber Krish (@KrishTheBarber) reported from Hillingdon, England

    How did your internet just turn to dust?? @virginmedia ******** am I paying for? Can’t get through to your customer services because you’re “currently receiving a lot of calls” but also your “offices are currently closed” ******* joke of a company!

  • AnaRochaPT Ana Rocha (@AnaRochaPT) reported from Camden Town, England

    @virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider

  • Bhavinchief Bhavin (@Bhavinchief) reported from Watford, England

    @virginmedia there is another internet outage again in the area what’s going on?

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing

  • NeilSculley neil sculley (@NeilSculley) reported from Watford, England

    @virginmedia forgotten password in a loop, keeps taking me back to change password screen, having put in a new one. Please help🤞

  • NatashaBowey Natasha Bowey (@NatashaBowey) reported from Hatfield, England

    Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!

  • NatashaBowey Natasha Bowey (@NatashaBowey) reported from Hatfield, England

    @virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?

  • isetta_windsor David Bonney (@isetta_windsor) reported from Windsor, England

    @DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!

  • SimonBucks Simon Bucks (@SimonBucks) reported from London, England

    @virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.

  • ornellasiobhan_ mundele madesu (@ornellasiobhan_) reported from Camden Town, England

    @virginmedia **** wifi, awful customer service

  • nut_ge Natalia (@nut_ge) reported from Camden Town, England

    @virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx

  • Tai_Aro Tai Aro (@Tai_Aro) reported from London, England

    Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Hi, it came back on about 11 for 10 minutes, then at about 12.30 since when it has been stable. This is third outage of several hours in 4 days. Can this be fixed?

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working

  • nicoleblackmanx Nicole 💛 (@nicoleblackmanx) reported from Slough, England

    @virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!

  • misterBeno Mihir R Benison (@misterBeno) reported from Harrow Weald, England

    @virginmedia is there a problem with your broadband service in Harrow? I have green lights flashing on my home hub even after doing all the checks. Need this fixed for tomorrow as I am giving a talk.

  • s11kda Sam D (@s11kda) reported from Harrow Weald, England

    @virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarahja74030676 Sarah james (@Sarahja74030676) reported

    @virginmedia we upgraded TV box at YOUR recommendation, now not working - new one promised but latest text says no idea when new box will be available. In the meantime, we are paying for an ‘improved’ service but are worse off than we were - shouldn’t have bothered ‘upgrading’.

  • liamrjackson13 Liam Jackson (@liamrjackson13) reported

    @virginmedia our internet is down yet again, and what a surprise I can only talk to a robot on the phone... waste of money.

  • Johnw14977674 Johnw (@Johnw14977674) reported

    @virginmedia thanks had to wait until Monday, two unhappy kids as they couldn't get online on Sunday. will think of other ways to control parental protection. really need to improve the virgin protection, limited and as I found out on Sunday requires the virgin login.

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia Eventually yes but had to go though the sales team first I get with the COVID situation it’s more tricky than normal but the 150 line though is appalling to be cut off after waiting spending nearly two hours is really poor service guys the people I did speak to were very helpful

  • JmeHeating Jme (@JmeHeating) reported

    @virginmedia My problem is I have spent hours on the phone to customer services over 4 days.Each time I get told I will receive a call back,this has not happened. Four different people all with something in common .....LIARS

  • Stac1979 Stacey Jarvis (@Stac1979) reported

    @virginmedia The issues are still ongoing. I have purchased new cable still nothing.

  • Tarzanc1 TC (@Tarzanc1) reported

    @virginmedia It's not that I don't wish to call them, I can't get an answer. I've tried everyday. Can you tell me where on this link I cancel the package? This is the link I was sent before but can only see the option to upgrade which is the opposite of what I'm looking for. Thanks

  • AghaFahad_ { 🎭 } (@AghaFahad_) reported

    @virginmedia @aghafahad Thank you coming back to me after 7 hours It was sorted at 10:40 During this most disappointing thing was that I was not able speak to customer service for help. Another fact of pushing the customers to online chat support is really not appreciated specially internet is down

  • HarriettMills Hattie Mills (@HarriettMills) reported

    @virginmedia Thanks for replying Virgin Media, my partner has been on a 'chat' on your website since 11am today and has not had any response on there to help! I'm sure it's possible to arrange for someone to call me. @richardbranson please feel free to DM me for my number to discuss

  • WanderingGaia Gaia Vince (@WanderingGaia) reported

    @whippletom @virginmedia My kids have a game where they roleplay me trying to sort out a problem over the phone with Virgin. It involves surreal arguments and swearing. All based on my desperate dealings with them earlier this year...