Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 11/07/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Muswell Hill, Hammersmith, Paddington, Camden Town, Slough, Hampstead, Barnet, Ealing, Southall, Harrow, Wembley, Uxbridge and Sudbury.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomMuswell Hill Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • welbymcroberts Welby McRoberts (@welbymcroberts) reported from Hillingdon, England

    @jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)

  • pharmr5 diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia Stiil having issues, so what is the problem today. I should not be paying for a substance service.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • katecooperuk Kate Cooper (@katecooperuk) reported from Brentford, England

    @virginmedia It’s working this morning but both broadband and TV have been having long outages (on av 6hrs per day) since Friday. I’m in NW10 and service status says it won’t be fixed until 12 Oct - is this still the case?

  • SheilaSobrany Sheila Sobrany RGN RNT Chair of HAREDIN (@SheilaSobrany) reported from Barnet, England

    @Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service

  • JCherryAMES James Cherry (@JCherryAMES) reported from London, England

    @virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    @virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

  • LizaHartley Liza Hartley (@LizaHartley) reported from Hemel Hempstead, England

    @virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!

  • katecooperuk Kate Cooper (@katecooperuk) reported from Brentford, England

    @virginmedia internet and tv services down in NW10. The service update says fixed by 12 Oct, is this right? (Service has been sketchy since 2 Oct) 😢

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia why is the Broadband down again?? This is gapping on a daily basis

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • philip_berryman Philip Berryman (@philip_berryman) reported from Barnet, England

    One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MTamerA Tamer Asfahani (@MTamerA) reported

    @virginmedia I don’t think you understand that I’ve had to LEAVE to tweet and mail. Postcode I won’t post on social media but will DM. I’m not stupid to share that level of detail online. And frankly, you shouldn’t be asking fir that information online either unless it’s through DMs

  • thesturge Claire Sturgess (@thesturge) reported

    @virginmedia Morning, I'm trying to talk to someone this morning. We can't connect via the website because of our broadband issues. Can we have a webchat here? I can use the 4G on my phone.

  • HowDare22555048 HowDareYou (@HowDare22555048) reported

    @virginmedia When will you useless lot fooking get it right? You fooking sent an engineer to connect at a new address and still no fooking Internet. Fooking do something about it instead of continuously telling me to contact useless customer service. WHY THE **** SHOULD I?

  • amsnic_ amy (@amsnic_) reported

    @virginmedia Comes up with connection problem and the ‘click me’ page which doesn’t work :(

  • PeterAdamHall Peter Meritt-Hall (@PeterAdamHall) reported

    @virginmedia signed up to your big oomph package and still waiting for an e-mail to confirm details over a week later. Been on hold for 2 hours on live chat with no response and can’t get through via phone as I don’t have an account number. Not a great start as a new customer..

  • amsnic_ amy (@amsnic_) reported

    @virginmedia I’ve checked the service status already and it literally says good service.. however I’m getting “no internet” on my devices

  • KeithParsons81 Keith Parsons. (@KeithParsons81) reported

    @KatharineMerry @virginmedia I had a nightmare Katharine when I left them. Owed me over £400 and took ages. Hope your issue is resolved soon.

  • paddymorton Paddy Morton (@paddymorton) reported from Dublin City, Leinster

    “ Are you having trouble with your service” Thanks for staying with us” @virginmedia Wait time was to be approx 30 mins. 😱😱😱 now on end of landline for I hour

  • fearnoregrets moo (@fearnoregrets) reported

    @virginmedia Every time I phone you leave me on hold then hang up 🙃

  • TZAROUGE Jackie (@TZAROUGE) reported

    @virginmedia Good Morning. Issues again today!! Are you aware of problems again in our area. I am trying to work today but no internet!!!