Virgin Media Outage Report in Watford, Hertfordshire, England
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The latest reports from users having issues in Watford come from postal codes WD17 and WD24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Watford, Amersham, St Albans, City of Westminster, Paddington, Hampstead, Ealing, Wembley, Camden Town, Barnet, Hemel Hempstead, Slough and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Paul Marchant
(@PaulMarchant11) reported
from
Chesham Bois, England
@virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@toolaroola11 @virginmedia Guess who’s back up? Are you @toolaroola11 quick, we have 2 hours and 15 mins left of service before lockdown/curfew... #virginmediadown
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia my landline is not working. You do not reply on the message contact service (blaming Covid of course, not entirely credible when other businesses cope ok now) & I cannot phone you as my Virgin line is not working & your charges from other phones are outrageous. Help!
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@Roz4luv @paulinebbennett @virginmedia Do not give in Rosie. And do not pay! You pay for a service and they are not providing it. Stick with it my dear! #virginmediadown
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia once again broadband down. Working from home, when will it be up and running again?
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Gene “Bean” Baxter 🇬🇧
(@clydetombaugh) reported
from
Camden Town, England
@virginmedia I got a text this morning the cable pull date has been moved BACKWARD another week to 13.11. This is beyond unacceptable. Who can I talk to? Please help. My install appointment was on 23.10.
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia how long is tv and broadband going to be down today in the Kensington area?
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Chris
(@cjpokemon3) reported
from
Watford, England
@virginmedia been on the web chat for over two hours trying to cancel my account as moving and been cut off again! Is there an email address I can contact?
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Wasim Akram
(@ZoSo365) reported
from
Barnet, England
@virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
BREAKING NEWS: First hand account from a @virginmedia engineer, who is told by his superiors to turn off the Internet between 11pm and 8.30am as they don’t work overnight as well as most of weekend. Overtime payment issues. Hundreds affected. Issue is due to electric company
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Michael Kamen
(@makamen) reported
from
Watford, England
@virginmedia hello, trying to change my package but the link on your website seems to be broken and can't get through on the phone can you help please? Thanks
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
.@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30am, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@virginmedia In addition, when will it be fixed for good? If you don’t want your customers up in arms, be transparent, honest and say what the problem is and relay and exact date. No canned responses!!!
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@PrimeVideo @netflix How can you partner up with @virginmedia when they cannot even provide your subscribers with an internet service to access your content for over half a month? #virginmediadown
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Gallagher
(@mmag007) reported
@virginmedia @virginmedia intermittent Internet, and speeds consistently below what we are paying for. Hence the surprise at price increase when your internet service and customer service is consistantly below par. I would just like to talk, by phone, to one of your team to resolve, please.
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Leigh
(@leigherin88) reported
@virginmedia thanks for installing my router in a place it cannot be moved from. This means there is no service upstairs. I was told i would need to pay for a booster. I was also told I would get a call back regarding my complaint and I didn’t.
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Play Game Talk
(@PlayGameTalk1) reported
@virginmedia I’ve been having internet issues for about a week now, very slow speeds and intermittent service. I’ve rebooted and tried all your troubleshooting steps but nothing helps
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👻 OggyGhost 👻
(@OggyGhost) reported
@virginmedia Of course I did I know what I’m doing just infuriates me that it takes you too long to realise there’s an issue and get back in touch as always but what else does anyone expect but bad customer service from @virginmedia
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Mark
(@markwhalley78) reported
@virginmedia I had an engineer appointment for broadband issues. I got a message that this had been put on hold while you fix an issue. Now a message saying it is apparently fixed but I still have no internet and have now lost my appointment! Unacceptable, please respond
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Cat Chap
(@CathyChappman) reported
@virginmedia Awful!!! disgusting service, nearly 2 hours on the phone just keep cutting me off even when I ask them to call back if this happens,
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Elkie2
(@elkievale) reported
@virginmedia absolute joke!! New broadband installed wed and upgraded speed thu as so ****. Still only works in room the router is in!! Customer service appalling!! Total waste of time and money- which I won’t be paying!!!
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Sean
(@gksharper) reported
@virginmedia Still awful today.... took 22hrs to fix and then it’s been in and out all day. Considering what you have people paying for a M200 broadband package, the fact it barely stays stable enough for google is embarrassing. It’s the 4th time I’ve lost a full daytimes worth since November
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E17 BUC
(@E17Buc) reported
@virginmedia You don’t seem to understand sitting right in front of the Hub, having been reset it drops in and out i the space of 10 minutes I have had 32, 78 and 170mbps it isn’t black spots in my house it’s clearly you signal in RG10 and it needs checking! It has been like it all day!
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Pete Wylie is WAH!🌟
(@petewylie) reported
@virginmedia No, I don’t understand. But then I haven’t finished. I’m paying for a set up including a working hub. We’ve narrowed down the fault: it’s either the line, or the hub. Simple enough to swap the hub. Stock levels? That’s what stock is for! But no. Agent has escalated it to OFCOM!!!