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Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Watford come from postal codes WD24 and WD25 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: London, Slough, Camden Town, City of Westminster, Hammersmith, Westminster Abbey, Brent, Paddington, Hampstead, Hayes, Chesham, Southall, Barnet, St Albans, and Stanmore.

CityProblem TypeReport Time
London Internet 3 hours ago
London Internet 4 hours ago
Slough Internet 5 hours ago
Camden Town Total Blackout 12 hours ago
London Internet 14 hours ago
London Total Blackout 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.

  • PaulGreenLaner
    Paul Freeman (@PaulGreenLaner) reported from Harpenden, England

    @virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.

  • londonchimpden
    londonchimpden (@londonchimpden) reported from Camden Town, England

    @virginmedia My other box and telly are working fine. There’s no service fault. Will call later.

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    ...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.

  • jdaukes
    Johnny Daukes (@jdaukes) reported from Brentford, England

    @virginmedia It’s down. Expected fix by 16:00.

  • turboeddie08
    Eddie Seber (@turboeddie08) reported from London, England

    @virginmedia Btoadband not working, postcode Rm10 8JT

  • EamonnCurran2
    Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@

  • jeverington
    James Everington (@jeverington) reported from Camden Town, England

    @pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service

  • CJTwo4
    Carl (@CJTwo4) reported from London Colney, England

    @virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look

  • NadaShakour
    Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!

  • michaelwebborn
    Michael Webborn (@michaelwebborn) reported from Rickmansworth, England

    Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it

  • northern_puddin
    Jason Hartley (@northern_puddin) reported from Kensington, England

    No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson

  • NadaShakour
    Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.

  • deborah_bonetti
    Deborah Bonetti (@deborah_bonetti) reported from Kensington, England

    @virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.

  • feldmannews
    Mitchell Feldman (@feldmannews) reported from Hatfield, England

    @virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!

  • TheTallBlonde1
    Stefan Selby (@TheTallBlonde1) reported from Harrow Weald, England

    @virginmedia thanks MM. Still not working but already called the customer services desk. Got an appointment for an engineer on Tuesday.

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia Much like many people’s internet and tv service tonight!

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Claire11724327
    Claire (@Claire11724327) reported

    Virgin media what’s your excuse because it’s not even windy out? Your signal is all over the place #LoveIsland

  • Kells87521
    Kells (@Kells87521) reported

    @virginmedia any chance of you sorting out your accessibility options? My elderly father has been unable to use his TV properly for ages as you refuse to give him a high contrast remote. He can't use the voice controls. And the complaint I raised for him has been deleted by you.

  • wags73
    claire waghorn (@wags73) reported

    I hate hate hate the virgin 360 box constantly buffering absolutely crap fuming I got talked into an "upgrade" stuck with it for 24months #fuming I want my V6 back 😫😪 @virginmedia @VirginMedia_TV can I "downgrade" before my contract ends?

  • Otisbragg
    Martin McCann (@Otisbragg) reported

    At work today, one of my colleagues said she was changing her broadband&TV package for first time in over a decade- when she heard about my experience last week trying to cancel @virginmedia she took them off her list of possible alternatives- and others in office also took note!

  • c14loveisland
    😀 (@c14loveisland) reported

    VIRGIN MEDIA FIX YOUR APP #LoveIsland

  • xtinianity
    christina🦋🖤 (@xtinianity) reported

    VIRGIN MEDIA FIX UP FFS #LoveIsland

  • AstridRuzzene
    Ruzzene (@AstridRuzzene) reported

    @virginmedia @LoveIsland again without wifi, since september it is the 4th time I contact you, had to book a slot as resetting gave nothing, no availability before wednesday and received notification "a £25might apply"? Not only I shouldn't pay to fix your issue, but you should cover me for the hotspot!

  • mahfuz9s
    M (@mahfuz9s) reported

    @virginmedia IVE BEEN OUT OF INTERNET FOR ALMOST TWO WEEKS, im so frustrated you guys said you’ll fix the issue on your site but nothing gets fixed I’m looking to switch tomorrow.

  • reflexhouse
    Chris Rimmer (@reflexhouse) reported

    @virginmedia how do I cancel a technician visit please the broadband is working now.

  • Netta56878283
    Netta (@Netta56878283) reported

    Feel really bad, was giving my laptop dogs abuse for not loading Love Island just to find out it’s the fault virgin media player ! Should’ve known x