Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD17, WD24 and WD25.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 12/14/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Slough, Paddington, City of Westminster, Southall, Watford, Ealing, Hammersmith, Muswell Hill, Barnet, Camden Town, St Albans, Hemel Hempstead, Harrow and Windsor.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSlough Internet
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • TechZilla_ Tech Zilla (@TechZilla_) reported from Brentford, England

    @virginmedia Well your customers report issues on download detector because you guys are so difficult to reach!

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @virginmedia Yes I’ve done all that and it said the signal was weak. Pressed the button to optimise the WiFi or router or whatever it is and that didn’t work. Is it not the job of the router to emit a strong WiFi signal? All the devices trying to connect are modern and up to date.

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @virginmedia Good morning. Yes it’s an ongoing problem that isn’t going to go away on its own, it needs resolving please. I see that there is now a Hub 4 available, does that emit a stronger WiFi signal? And what about Booster Pods? I don’t live it a mansion, it’s just a normal 3 bed semi.

  • Sheetal_15 Sheetal (@Sheetal_15) reported from Camden Town, England

    @virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @virginmedia I’m on M600 Fibre Broadband. On my account it says ‘our broadband doesn’t get quicker than this. You’re on our top tier broadband!’ If I got a Hub 4 and 1gb broadband, would that guarantee a stronger and faster WiFi network?

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    @virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is

  • TechZilla_ Tech Zilla (@TechZilla_) reported from Brentford, England

    @virginmedia When I checked other sites like down detector it shows Virgin broadband is down all over london so how come you don’t know that?

  • Pensar_Mark Mark Williams (@Pensar_Mark) reported from Berkhamsted, England

    @virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief

  • ImaginaryCard MOMO (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?

  • JunaidJuned86 Torbaf (@JunaidJuned86) reported from Harrow Weald, England

    @virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi

  • brookersx5 amanda brooker (@brookersx5) reported from Hemel Hempstead, England

    @virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from London Colney, England

    @virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @virginmedia I did all that yesterday. On the laptop that recorded a speed of 1.28mbps, when I put the Ethernet cable in, it was 254.99mbps. On the Apple TV, it went from 1.06 to 651. It’s not just these devices, these are the worst examples

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    @virginmedia The service resumed after about and hour. Thanks

  • Pensar_Mark Mark Williams (@Pensar_Mark) reported from Berkhamsted, England

    @virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tbramble19 Rich ‘killer camp 19’ (@tbramble19) reported

    @seandunning1983 @ALANMYERSMEDIA @virginmedia Awful lol

  • gdgwhite Giles White (@gdgwhite) reported

    @virginmedia Sure. But your customer service team assured me, first time (around 3 Nov), 'that money won't be taken from your account', and second time (on 24 Nov), 'that money will be returned to your account' on 4 Dec.

  • WWE__History WWE Today In History (@WWE__History) reported

    @virginmedia Ok, no problem. Thanks.

  • cazwasere Carol (@cazwasere) reported

    @virginmedia trying to reset password.. enter billing date etc.. wont accept anything. Been waiting over 1 hour on the phone gave up. Not a great service at all.

  • ronniemould jon (@ronniemould) reported

    @virginmedia Automated message will be what?!? This tweet summarises how crap your comms are. @richardbranson #0.1mbsMaxSpeedfor4days

  • kirac_98 Kira (@kirac_98) reported

    @david_intrepid That is horrendous. Would be a truly terrifying way to live as a Virgin Media customer 😭😭😭

  • bradfreeman123 Freeman 🤷🏻‍♂️ (@bradfreeman123) reported

    @virginmedia I have tried all of these steps previously with the support team over the phone and it resolved the issue for all of 12 hours. The internet speed is the issue, it will go from 180mbps plus to 12-15mbps and then shoot up again then down and so on

  • Siousie1 Siousie (@Siousie1) reported

    @virginmedia Hi. It was never deactivated, hence it has been compromised. I can't do it from my end as it wants a password that I don't have as we are no longer customers and probably wouldn't work now anyway. Please could you deactivate your end ASAP?

  • nick_kershberg Nick Kershberg (@nick_kershberg) reported

    @dev2y @virginmedia At the time of the call, the service postcode checker was showing no issues. But the staff member I spoke to said they aren't always up to date.

  • ronniemould jon (@ronniemould) reported

    @virginmedia Your service page says no issues, there has been no internet for 4 days in my area @virginmedia your service page is as terrible as the rest of your service