Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 01/25/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Greater London, City of Westminster, Hayes, Kensington, Camden Town, Wembley, Southall, Slough, Hammersmith, Watford, Paddington, St Albans and Ealing.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHampstead Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.

  • mattylynn79 Matt Lynn (@mattylynn79) reported from Hillingdon, England

    @virginmedia been waiting 5 days for a call back about my package now. Rang 3 times and each time they have “guaranteed” a call back within 24 hours. I know we are in a pandemic but quite shocking customer service

  • digs9292 JBailey (@digs9292) reported from Welwyn Garden City, England

    @andygoldstein05 @VirginAtlantic Same with @virginmedia worst company in the bloody world.

  • Edgarcia2Edwin Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England

    @RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.

  • seanhannam seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.

  • GreenwichMyTime filip greenwich (@GreenwichMyTime) reported from Camden Town, England

    @virginmedia service is down... again...

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.

  • luke_strollo black lives matter (@luke_strollo) reported from Brentford, England

    @virginmedia hey I've tried calling to cancel my 12 month contract as it's finished soon but I have to wait on hold for ages (I understand there are less call centres open), is there any other way I can close my contract without being stuck on hold for ages

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia And by the way even the guy on the chat told me he agreed with me and that there was clearly no information on how to cancel on your actual how to cancel page on the website. Which I believe is against Ofcom regulations

  • mattylynn79 Matt Lynn (@mattylynn79) reported from Hillingdon, England

    @virginmedia I hope with the resolution the member of staff settle my frustration with more than the amount of sorries you have given me. Maybe then I will feel a little less aggrieved

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia I understand that they are salespeople and they have an obligation to try to upsell me I had to tell him eight times that all I wanted to do was cancel my account and he would not listen to me. It is outrageous

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @chrisjrob @virginmedia I really took great exception to wasting my time with the guy on the phone who would not go ahead and cancel and kept blatantly ignoring me when I told him I wasn’t giving him any information about my movements or reasons for cancelling

  • Ashirane Ayako (@Ashirane) reported from Camden Town, England

    @virginmedia it’s been three days we’re experiencing broadband and TV service. People are working remotely and heavily rely on the virtual communications!!!

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @virginmedia - yet again no internet in the UB8 3JQ area - as this is no a common occurance please arrange some form of refund as I’m getting sick and tired of this shoddy service.

  • digs9292 JBailey (@digs9292) reported from Welwyn Garden City, England

    @SkyUK help me out guys. @virginmedia are awful. Need new TV and Broadband.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.

  • keith319 Keith (@keith319) reported from Camden Town, England

    @virginmedia Would have been useful a week ago, but as of now, service is as it should be. Been very patchy over the last week though, so don’t know what’s causing this.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @virginmedia surprise surprise no broadband yet again at UB8 3JQ - what a comple and utter joke of a service you give. Absolute ****. It’s down more than it’s up. Complete and utter rip off.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately

  • JelBoy1 JelPattenden (@JelBoy1) reported from Hemel Hempstead, England

    @virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Avatar777897645 Avatar7 (@Avatar777897645) reported

    @virginmedia Every day I am told there is a link and you are free to chat to me - I manage to find the link but the link doesn’t work. Wouldn’t be helpful if you can call me or look into my file and find a resolution

  • Goorilaa Goorilaa (BIG G) (@Goorilaa) reported

    @virginmedia you are the worst internet provider ever, costing me so much money right now.

  • paulusthegrey Paul Simmonds (@paulusthegrey) reported from Borehamwood, England

    @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

  • Danjswade Dan Wade (@Danjswade) reported

    @virginmedia any idea when broadband services will be back up in the SO16 area? Been down for about 5-6 hours now

  • Eleventy8to9 Eleventy8to9 (@Eleventy8to9) reported

    @virginmedia @virginmedia I received a text saying the issue had been resolved in the BR5 area. It clearly hasn’t as I still am experiencing continual drop outs The phone line says no issues reported, online check says issues exist Which is it It’s been a week now and is unacceptable

  • elisa_hilton1 Elisa Hilton (@elisa_hilton1) reported

    @virginmedia Every single day for the last month I've had to reboot my hub. I get messages to say my provider has reduced power so much that I get disconnected. The hub light is red. I am sick of calling you, only to be told there's no problem. Answers please

  • _rl_01 R L (@_rl_01) reported

    @virginmedia Hi, no there isn’t. My Hutton router is showing that it’s connected to devices but is running extremely slow and tv keeps buffering etc

  • Jodi92x Jodi. (@Jodi92x) reported

    Has anyone else’s @virginmedia internet been awful recently????

  • harminderd82 Harminder (@harminderd82) reported

    @virginmedia your service has gone down again no TV or broadband. Checked service checker too. Last time it took two weeks to resolve this needs be fixed ASAP! I want a DM and understand what the issue is this time.

  • KYKYJONE5 Kyle Jones 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KYKYJONE5) reported

    @virginmedia hello my virgin media and broadband is due to end in January,does it automatically renew a contract or can I cancel anytime?