Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD17 and WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 12/01/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Barnet, Hammersmith, Hampstead, City of Westminster, Muswell Hill, Southall, Camden Town, Watford, Amersham, St Albans, Ealing, Wembley and Hemel Hempstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomPaddington E-mail
United KingdomBarnet Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia Intermittent but at worst was up to 5 times daily

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice

  • ItaloMurdoch J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England

    @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

  • katecooperuk Kate Cooper (@katecooperuk) reported from Brentford, England

    @virginmedia internet and tv services down in NW10. The service update says fixed by 12 Oct, is this right? (Service has been sketchy since 2 Oct) 😢

  • pharmr5 diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia Stiil having issues, so what is the problem today. I should not be paying for a substance service.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.

  • philip_berryman Philip Berryman (@philip_berryman) reported from Barnet, England

    One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia why is the Broadband down again?? This is gapping on a daily basis

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money

  • afcamachos André Camacho (@afcamachos) reported from Camden Town, England

    @virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...

  • katecooperuk Kate Cooper (@katecooperuk) reported from Brentford, England

    @virginmedia It’s working this morning but both broadband and TV have been having long outages (on av 6hrs per day) since Friday. I’m in NW10 and service status says it won’t be fixed until 12 Oct - is this still the case?

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    @virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!

  • JCherryAMES James Cherry (@JCherryAMES) reported from London, England

    @virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • welbymcroberts Welby McRoberts (@welbymcroberts) reported from Hillingdon, England

    @jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)

  • GwynforLaw Gwyn Evans (@GwynforLaw) reported from Harrow Weald, England

    @virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm

  • Salientwork Patrick Hughes (@Salientwork) reported from St Albans, England

    @virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • g1ng3_85 Anthony kane (@g1ng3_85) reported

    @virginmedia any chance you can sort out your customer service as I've have a persistent issue and keep getting disconnected when I'm on hold.

  • Rachael_Lea1 Rachael Massey (@Rachael_Lea1) reported

    @virginmedia extremely unhappy with the service from VM - especially considering my account isn’t even active yet!!!

  • hopkins_jane jane hopkins (@hopkins_jane) reported

    @jsan1972 @virginmedia Think I’m going mad. Everything blamed on covid. Bills gone sky high. Can’t even cancel. Can’t speak with anyone. Hours holding. Customer service worst ever.

  • skynetprogramme Add your name (@skynetprogramme) reported

    @virginmedia Losing internet when working from home is bad enough. For it to happen days after finding out the price is going up is more than frustrating.

  • claireishoop ✨✨CLAIRE✨✨ (@claireishoop) reported

    @virginmedia Not sorted as I can’t view my contract on your stupid website. Ever since you switched the website style, there are less options available and there is no ‘view contract’ option in the drop down section of ‘bills’! Or on the app! You make it very difficult. Surely this is illegal

  • ElsworthSharon sharon elsworth (@ElsworthSharon) reported

    @virginmedia if your thinking about joining virgin do your homework before because dealing with any problems you have is a nightmare. I have been charged for calls and I don’t have a phone,on their suggestion an engineer came,found a fault and I’m still trying to get money

  • chalkzwhite01 Chalkz White (@chalkzwhite01) reported

    @virginmedia Looks like you have 1 less customer on the 13th than. You can sell your Internet for £32.50 per month, but choose not too. Greed, absolute greed

  • lorraine_hurst Lorraine Hurst (@lorraine_hurst) reported

    @virginmedia please respond to my complaint C-240122711 and amend my DD as I haven’t agreed for you to take £70, contract is £46, robbers!

  • andrewellson Andrew Ellson (@andrewellson) reported

    @virginmedia Get your staff to stop hanging up on customers would be a start! Also, in my case, providing a router that didn't drop its signal several times a day would have been useful. But you refused even to do that while wanting to put my price up from £40 to £60 a month so it was bye bye

  • goldflag27 Adrian Cox (@goldflag27) reported

    @virginmedia Crap service, all this over three digits of a password I can't remember, God knows how my parents would get on with virgin phone calls, they are both 80 this year and have trouble remembering how to turn the tv on. Still my account is clear as you could take my money without p/w