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Virgin Media

Virgin Media outages and service status in Watford, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Watford come from postal codes WD24 and WD25 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Watford, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Slough, City of Westminster, Wembley, Camden Town, Westminster Abbey, Brent, Brent, Paddington, Hampstead, Hayes, Chesham, Southall, and Barnet.

CityProblem TypeReport Time
London Internet 53 minutes ago
London Internet 1 hour ago
London Total Blackout 8 hours ago
Hammersmith Internet 9 hours ago
London Internet 9 hours ago
London Internet 12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • michellenathan1
    Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Is there a problem with Virgin media, internet is not working!

  • rajeevdatta
    Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.

  • michellenathan1
    Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Looks like internet has gone down, please confirm

  • Joefry81
    Joe Fry (@Joefry81) reported from Watford, England

    @virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really

  • uchiazoro
    adouble (@uchiazoro) reported from Brentford, England

    Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring

  • BillyWhufcCoyi2
    Billy⚒⚒ (@BillyWhufcCoyi2) reported from Maple Cross, England

    20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬

  • Spongeym
    Steve Malcolm (@Spongeym) reported from Chesham Bois, England

    @virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!

  • deanspread
    Deano (@deanspread) reported from Kensington, England

    @virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service

  • music235
    Nick 235 (@music235) reported from Brentford, England

    @virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.

  • Wendy_Wo_Wo
    Wendy Rochester (@Wendy_Wo_Wo) reported from Southall, England

    Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • stillphone
    Phil Stone (@stillphone) reported from Kensington, England

    If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.

  • TallulahB4
    Tallulah B (@TallulahB4) reported from London Colney, England

    @virginmedia It was for landline and broadband. After hanging on for 25 minutes I gave up and put the phone down. You are currently charging me £59 a month whereas Sky have offered me a package for £26 a month

  • stillphone
    Phil Stone (@stillphone) reported from Hillingdon, England

    @virginmedia Not now as gave up trying to connect after 90 minutes. It’s just utter rubbish. Would never move to you guys...

  • THSARAIVA
    Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • thekjulika
    Kristine Julika (@thekjulika) reported from Barnet, England

    The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet

  • mcgolding1970
    Mark Golding (@mcgolding1970) reported from St Albans, England

    @Classicbritcom @virginmedia To get out of the contract. Even though I had been a customer for 5 years!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • njc2614
    Nicola Clarke (@njc2614) reported

    @JGrewy @virginmedia And they never reply 😠😠 had enough, working from home is hell with #virginmedia

  • Rissa52507451
    Rissa (@Rissa52507451) reported

    @virginmedia absolute terrible service TV has not been working for nearly 4 weeks and I’m told I still have to pay until it’s resolved shocking

  • TCH5122
    Tomh51 (@TCH5122) reported

    @Twittor_User @virginmedia Good luck mate. I was on the phone 35 minutes two nights ago waiting for them to answer. They're a disgrace and not worth the money. If you can cancel i would recommend doing so immediately

  • stematthews94
    Stephen Matthews (@stematthews94) reported

    @virginmedia just tried to cancel my contract, only for your call handler to hang up on me - can you arrange for someone to ring back?

  • sallyadavidson
    sallydavidson (@sallyadavidson) reported

    @virginmedia is there an email address I can use for customer service? The online chat is awful, wait 2 days+ for a reply then it comes at 7am and shoots me back in a queue when I don’t immediately respond (I was asleep!) I’ve been trying to fix this for over a month I need help!

  • dazzaiken
    d (@dazzaiken) reported

    @virginmedia So.I spent all day in work texting virgin trying to resolve my issue. I needed to be in my property. We ageed that advisor Ankitha would msg me back at 8pm when I got home. AND SURPRISE SURPRISE GUESS WHAT...virgin you are an awful company with no respect for your customers

  • sarahlwhitfield
    Sarah Whitfield (@sarahlwhitfield) reported

    @virginmedia your broadband is poor at best, the signal in my room from the router downstairs is 1 bar at best and most of the time 0. Today we've had no internet ALL DAY! I'm using my mobile data allowance up here, can we please get something sorted or at least compensation?

  • Twittor_User
    Camerooooon (@Twittor_User) reported

    @virginmedia Yes all the normal lights. I have powercycled a couple of times and it is still having issues.

  • samfarm3r
    sam farmer (@samfarm3r) reported

    @virginmedia The issue is that I'm paying for Gigabit but only getting a max of around 300Mb/s on devices whether cabled or wifi. This is worse than the 350Mb/s Internet my mum has at half the price. I'll be cancelling in the next day or so as nobody has come out to investigate and fix.

  • Smitspurs
    Ant (@Smitspurs) reported

    @virginmedia worse customer service and lie to customers !!!