Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD17, WD25 and WD24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 12/05/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Harrow, City of Westminster, Camden Town, Windsor, Wembley, Ealing, Southall, Watford, Paddington, Barnet, Hampstead, Muswell Hill and Amersham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • deborah_bonetti Deborah Bonetti (@deborah_bonetti) reported from Kensington, England

    @virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.

  • chriswoods84 Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    @virginmedia Btoadband not working, postcode Rm10 8JT

  • feldmannews Mitchell Feldman (@feldmannews) reported from Hatfield, England

    @virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson

  • londonchimpden londonchimpden (@londonchimpden) reported from Camden Town, England

    @virginmedia My other box and telly are working fine. There’s no service fault. Will call later.

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    @virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.

  • michaelwebborn Michael Webborn (@michaelwebborn) reported from Rickmansworth, England

    Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.

  • CJTwo4 Carl (@CJTwo4) reported from London Colney, England

    @virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@

  • nabenza Ruth Brookarsh (@nabenza) reported from Watford, England

    @virginmedia @vmbusinesshelp I’m not business customer

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality

  • nabenza Ruth Brookarsh (@nabenza) reported from Harrow Weald, England

    @virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line

  • PaulGreenLaner Paul Freeman (@PaulGreenLaner) reported from Harpenden, England

    @virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.

  • danslee Dan Slee (@danslee) reported from Camden Town, England

    Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.

  • clementlefert Lefert Clement 🇫🇷 (@clementlefert) reported from London Colney, England

    @virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.

  • ukwip Anthony Cohen (@ukwip) reported from London, England

    @virginmedia Area issue. Fix by 12 July 4:50pm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CaryAWright Cary Wright (@CaryAWright) reported from Margate, England

    @virginmedia @Dan13lBurk3 I spoke to tour customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!!

  • DavidLl48566686 David Lloyd (@DavidLl48566686) reported

    @laurendeane @virginmedia Told you they were awful

  • 5h4kil شكيل (@5h4kil) reported

    @virginmedia I left you guys after decades. Your support fell apart when the call centre abroad lied and seemed to enjoy dishing out 3rd rate service. Thankfully BT does a way better job👍🏻

  • jonathansds Jonathan Santos (@jonathansds) reported

    @virginmedia put yourself together and fix up your mess! A LOT OF PEOPLE TRYING TO CONNECT WITH THEIR FAMILY ABROAD!! It's CHRISTMAS FFS! 🤬🤬 I'm 100% swapping to @eir @vodafone or any other! Any suggestions on my new broadband provider? 😒

  • Hepps_Laura LauraHaythornthwaite (@Hepps_Laura) reported

    Imagine your @virginmedia engineer parks up outside your house then decides to drive off without coming to your door. Then having to pay the price by being without service for an entire week over Xmas. Promises the manager will call back yet still waiting after 2 days. Thanks NOT

  • Crispie1975 Tanya Edwards (@Crispie1975) reported

    Twas the day before Christmas 🎄 And all through the house No Internet working 🛑 At the click of a mouse……. 🐭 Still!! after over 24hours of @virginmedia being down in Thanet.

  • billeighhh billeigh (@billeighhh) reported

    @virginmedia @Dan13lBurk3 Funny because your website STILL says there isn’t an issue in my area when that’s straight up false. Everyone in thanet is having issues. This is ridiculous so close to Christmas and your customer service is appalling

  • billeighhh billeigh (@billeighhh) reported

    Why is my virgin media wifi STILL down??? Thought it got fixed yesterday? Not a great look not being able to use your services on Christmas Eve. Piss take @virginmedia

  • billeighhh billeigh (@billeighhh) reported

    @virginmedia do you always ignore customers having an issue? Or just the ones you don’t actually know how to help?

  • Semidevious M&A 🇺🇸🇬🇧 (@Semidevious) reported

    @shannon_snell @virginmedia My @virginmedia email has been unavailable for 2 days, asking me to enter a password, are you telling me I have to now reset my password to retrieve my mail? Why can’t you just post a statement saying you’re having problems??