Virgin Media outages and service status in Watford, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Watford, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 21, 8:06 PM GMT+1.
- TV (61%)
- Internet (29%)
- Wi-fi (6%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Watford come from postal codes WD18 , WD17 , WD24 and WD19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Watford, England
The most recent Virgin Media outage reports came from the following cities: Elstree, Wembley, Greenford, Ealing, Hayes, Barnet, Southall, Watford, Harrow, Amersham, Hemel Hempstead, St Albans, Welwyn Garden City, Hatfield, and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 23 hours ago |
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TV | 2 days ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Niro Knox (@niroknox) reported from Potters Bar, England@richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping
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Spencer Millbery (@SMillbery) reported from Harrow Weald, England@virginmedia any chance of a stable service?!?
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ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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Daymo Alexander (@Daymoalexander) reported from Hemel Hempstead, England@virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer
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Snatch (@U2Gorilla) reported from Southall, EnglandRequested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
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Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
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Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England@virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼
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seanhannam (@seanhannam) reported from Chesham Bois, EnglandDidn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.
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Spencer Millbery (@SMillbery) reported from Harrow Weald, England@virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.
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seanhannam (@seanhannam) reported from Chesham Bois, England@MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?
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Rebecca Dundon (@Rebeccadundon1) reported from St Albans, EnglandHey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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seanhannam (@seanhannam) reported from Chesham Bois, England@virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.
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jrd1982 (@thefitebegins) reported from Hillingdon, England@virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?
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John carroll (@Johnboy82903002) reported from Brentford, England@virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help
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Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, EnglandDear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Swivel Eyed (@swiveleyed24) reported@Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.
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Nigel XYY man (@NigelXYYMan) reported@Benleo It's a long time since I was on virgin media. They had just taken over from ntlworld. It used to annoy me that they could never get TV, broadband and phone working together at the same time.
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jamie (@JMRGBY_) reported@MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??
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Nick Burgin - Horror Writer (@burgs2010) reported@Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡
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marc (@bighandsmassuer) reported@virginmedia all I wanted was a new contract, after 16 years I thought it would be quite straight forward Oh no, the 3 customer service people I spoke to were useless Great way to run a business
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Paul Phillips (@tiger20004) reported@nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.
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Frantique- Starmer's dad made a Tool. Vote Reform. (@Frantique4) reported@Benleo @virginmedia Virgin cancelled one of my email addresses (low usage). They won't admit they did. I'd already paid a techie to sort 'my' problem. He also phones them on my behalf because I don't understand their lovely accents when I do it. Still no email & no word from Virgin despite promises.
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Me. Iam...... (@MCCsboy) reported@skytv has the WORST customer service possible - I advise everyone against using this service. Choose @virginmedia. Told @skytv agent x3 times to speak to manager - request refused! Rubbish products that do not work! Cancelling the lot!
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Martin (@Hmartin1Martin) reported@BTGroup Nah al stick with virgin media never had a issue with them for 10 years unlike you lot
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RosyPosy 🌹 (@RosyPosy_kitteh) reported@IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.