Virgin Media Outage Report in Watford, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Watford come from postal codes WD25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Watford, Paddington, Wembley, Camden Town, Barnet, Borehamwood, Hatfield, Hemel Hempstead, Hampstead, Uxbridge, Northolt and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hammersmith |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Harefield, England
.@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia
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دانه الضبيب
(@DanaAldubaib) reported
from
Paddington, England
@virginmedia Yes I would like to cancel my service and still no one answer !!
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Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!
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Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working
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Send News!☝🏾🇧🇧 #ReachOverTheNoise 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia I've gone through all of that and have no answers. I'm sorry you were no help at all
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Dominic Green (🇬🇧 Not my PM 🗳️)
(@domgreen) reported
from
Welwyn Garden City, England
. @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓
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Bobby Harding
(@bobby_harding_) reported
from
London, England
@virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
@virginmedia I'm sorry, if your people can't get their acts together I'm not going to chase them and I'll be looking into our service options tomorrow
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Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I will phone you, but wait a minute, my phone doesn't work!
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again
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Bobby Harding
(@bobby_harding_) reported
from
London, England
I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡
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Anna Goodger
(@anna_j_banana) reported
from
Hemel Hempstead, England
@virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Brentford, England
@virginmedia Oh, and I raised a complaint a week ago and was promised call within two days. It’s now a week. Nothing.
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Wilder Fulford
(@wilderfulford) reported
from
Kensington, England
@virginmedia @virginbroadband. You have failed to fix the failings of your fibre optic so-called broadband in W11 for months. We are going back to BT as soon as we can.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Clyde
(@pclyde) reported
@virginmedia worst day ever trying to speak to virgin media to get a booster as half my flat doesn’t get WiFi. Hours of waiting, dropped calls, incompetent rude staff.
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Aileen Ní Dhonnagáin 🥶
(@aileendonegan) reported
@virginmedia Hi, that number doesn't work on my mobile. Any other number I can use?
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Aro
(@iAlcideTwitch) reported
@virginmedia I’ve spend every night this week trying to get in touch with you. Spend hours on hold but can’t get through. My cooling off period ends tomorrow and I can even tell anyone. I’ve had two weeks with shoddy internet and appalling customer service. 1/2
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Swati Mukherjee
(@SwatiMu25885580) reported
@virginmedia honestly the WORST BROADBAND . Giving us trouble since last year... numerous customer service phones.... engineers CAN’T help. Everyday getting thrown out of crucial business meetings. WiFi just DISAPPEARS .Us trapped in contract...urge others NOT to get Virgin WiFi
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JoanneKathlyn™
(@jkmmaleza) reported
I’ve been on the phone with @virginmedia for over an hour now. Still no solution for our internet problem. I’ve spoken to 3 operators since yesterday, the last one said he’s gonna transfer me to the next operator who can help me more but they had me on hold till kingdom come
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vicky owens
(@vickyowens2) reported
@virginmedia on the phone for 1 hour 45 min 2 days ago and issue still not resloved. Waiting over 48 hours now for a manager to call me back. Customer service appalling 😡
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Sarah
(@SarahLRoberts1) reported
Hi @virginmedia, after 5 calls about patchy and slow WiFi, still getting nowhere. New router- no change. Honestly don’t know why I’m paying £60pm for 200mbs when sometimes it’s as low as 5mbs
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Anu M
(@anu07m) reported
@virginmedia how do I claim back for all the days I’ve had poor internet?
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kev
(@efcautographs) reported
@virginmedia Haha I was never asked if I was isolating but as per usual with virgin media you just straight into something you can't do
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Shannon Dowling
(@Shannon_Dowling) reported
It’s actually hysterical that @OliviaLaydon and I spent pretty much a solid working week worth of hours on the phone to @virginmedia last month and they have the audacity to send us a bill with an incorrect total, charging us MORE for their abysmal service?!?!!