Virgin Media Outage Report in Watford, Hertfordshire, England
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The latest reports from users having issues in Watford come from postal codes WD17, WD25 and WD24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Muswell Hill, Barnet, Paddington, Southall, Camden Town, St Albans, Hemel Hempstead, Harrow, City of Westminster, Windsor, Wembley, Ealing and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings
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Daymo Alexander
(@Daymoalexander) reported
from
Hemel Hempstead, England
@virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer
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Steve Cavinder
(@StephenCavinder) reported
from
Bricket Wood, England
@virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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DianaS
(@DianaAlexS) reported
from
London, England
@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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Guy Leech
(@guyrleech) reported
from
Camden Town, England
@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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BuG$y
(@browngaybitch) reported
from
Harrow Weald, England
Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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John carroll
(@Johnboy82903002) reported
from
Barnet, England
@virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
@virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hafiz 🇧🇩🇬🇧
(@hafiz_11120) reported
@virginmedia What help you can offer which your customer service can’t offer? You been directing all the complaints to your website on here. How that helps?
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Jakob Schmidt
(@JT_Schmidt) reported
@virginmedia @robbie_ferguson Shocking customer service - called multiple times this morning, getting passed from team to team, being asked for my password countless times. Every time I mention that I want to cancel my services as I am leaving the country the line gets cut. Expecting support today!
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Sarah
(@sarah_dentonn) reported
Hello @virginmedia ? Anyone there? No one answering phones. There is no mobile service in Geddington Northants and it’s been going on for days. What’s happening???
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MrKaryan
(@karynmoo) reported
@virginmedia hi, is there anyway I can get help with my tv box acting up, some channels are missing completely and some are unwatchable and trying to phone hasn't resulted in any help. Very frustrating given all the internet issues we have had recently too.
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Lee Broadbridge
(@LeeBroadbridge) reported
@virginmedia I've been getting in contact regularly about this issue. Tests have already been run but I'm having he same issues. It takes me forever to get through to you or I cant get through at all
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Sarah Buckmaster
(@sbuckmaster) reported
@virginmedia I never got through to the customer service - the end of the film was completely stop-start so we gave up and still haven’t been able to watch the whole thing.
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Ady
(@Ady86016248) reported
@virginmedia Thanks for getting back. Yes I've pinhole reset 3 times now. Now I have 'no access to server' on any of my devices, WiFi or ethernet. I spoke to someone yesterday who put me in touch with 'device management' but they said since its all my devices affected they can't help.
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marie
(@gillyn4) reported
@virginmedia I’d just like an engineer to sort it out please ASAP. I’ll be ringing again today and if not I’ll be terminating my contract. I must of tried nearly 10 times ringing already and no one can help, thank you.
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Patrick Jack Whelan
(@PatrickJack84) reported
@virginmedia hi guys! I placed an order for a new phone contract last week.. I’ve heard nothing back! I called on Saturday & was told I would have a call on Monday to confirm a few details.. nothing. I really need to get this sorted as I need a phone! Can you please help?
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no response to my complaint a month ago