Virgin Media Outage Report in Watford, Hertfordshire, England
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The latest reports from users having issues in Watford come from postal codes WD24 and WD25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Watford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Hammersmith, City of Westminster, Barnet, St Albans, Southall, Stanmore, Greenford, Watford, Hampstead, Greater London, Camden Town, Borehamwood and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
Community Discussion
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Virgin Media Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!
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Elise Tapper
(@elisetx) reported
from
Barnet, England
@virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia Hey @virginmedia Here i go again Tks for the new hub, the same model as the old one. The HUB was delivered to me but no technician to check the problem and no signal yet. I didn’t have broadband for 4 days, then it came back for 1 and today off again.only. Sorry @LifeInKilburn
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates
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John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??
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Ollie Toogood
(@OllieToogood) reported
from
Ealing, England
@virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
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Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽
(@KowaleczkoMatt) reported
from
Hillingdon, England
@virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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Rashid Iqbal ☔
(@Rashidfreed) reported
from
Kensington, England
@Rhodri_H_Davies @virginmedia It's #virginontheridiculous that @virginmedia have had the same lame excuse for their 'temporary', nightmarish wait times on their 'helpline' for 12 months now Who else gets the dropped calls as soon as you mention a bad broadband connection? Were trying to #homeschool here!
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lee leyland
(@leeleyland3) reported
from
Barnet, England
@virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Yxsa_
(@Yurisa_Fdz) reported
Working as at fashion retailers is slave work thats common knowledge but you see the network retailers they are straight up abusive they dont care if you are sick, on maternity leave, grieving they will expect you to at work Virgin Media, EE, Vodafone all of themm
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Marlon
(@Marlon_Ferro) reported
@virginmedia But can no senior Tech or manager phone my wife who is at home to get this resolved?? We will have no option but to leave Virgin for another provider but this shouldn't be the only option.Please help with this
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Hannah Shutler
(@hannahtsh) reported
@virginmedia Yes, we spoke with a member of your staff this morning who sounded like she couldn’t care less about our problem. Our biggest issue is that YOU setup a password for us that we did not know about, resulting in us not being able to chase the whereabouts of the technician...
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Sophie Birch
(@SophieBirch1992) reported
@virginmedia It’s still not working 😫
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AnnieActually
(@anniebresh) reported
@virginmedia we have no wifi and your service page is down. Please can you help.
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BT
(@TraylerBE) reported
@virginmedia Morning. Not pleased with the phone service. The automated line instructed me to turn everything off at plug, wait 20 seconds then try again. Then received text with link to same unhelpful site. Did this process other day and has not improved hence calling. Can I be called back?
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Chloe James
(@Llanitasoul) reported
@virginmedia We haven't been given one! Told in February that a complaint was logged and would get management call, this didn't happen so we were told wait 28days for a letter 🙄 probably to say it's closed without even discussing
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Kizzerlalah
(@kizzerlalah) reported
@virginmedia Thanks for the clarity DB, can I ask why none of the service status pages actually reflect what you have said? The online webpage status page shows no issues and 0800 561 0061 is saying the same.
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Daniel Williams
(@Danny_williams0) reported
@virginmedia Well I’ll see if it’s there problem but if it’s not I’d like a refund or I will find a differently internet provider
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Gary Wyborn
(@GaryWyborn) reported
@virginmedia Please can someone UK based in the Broadband Technical team get in touch with me urgently? I work from home and have been having issues for 3 weeks with no resolution despite several calls to your CS team overseas! Need this sorted ASAP! Thanks