Virgin Media

Virgin Media Outage Report in Watford, Hertfordshire, England

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The latest reports from users having issues in Watford come from postal codes WD17, WD24 and WD25.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Watford, Hertfordshire, England 12/12/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Watford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Paddington, London, Slough, Watford, Ealing, City of Westminster, Hammersmith, Southall, Muswell Hill, Barnet, Camden Town, St Albans, Hemel Hempstead, Harrow and Windsor.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSlough Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford, England

Latest outage, problems and issue reports in Watford and nearby locations:

  • Notlaw7 David Walton (@Notlaw7) reported from Hatfield, England

    @virginmedia what is going on in Hatfield, Herts? No internet since 1.30pm, website says fix by 11.15pm yesterday! People have to work from home. No info? Very bad show.

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia

  • MrBriggsie James 'Jimmy' Briggs (@MrBriggsie) reported from London, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!

  • Salientwork Patrick Hughes (@Salientwork) reported from St Albans, England

    @virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!

  • rugfoot Richard Gray (@rugfoot) reported from Ealing, England

    @virginmedia broadband in w139LS seems to be down. Known issues? Reconnection eta? Virgin broadband

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • emmyreay Emma Reay (@emmyreay) reported from Ealing, England

    @virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

  • Vveksrivastava Vivek Srivastava (@Vveksrivastava) reported from Watford, England

    @virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover

  • rebeccastewartx Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England

    @virginmedia broadband, phone and TV all down in N7 area. Any updates?

  • saschlike Captain Morgan-Evans (@saschlike) reported from London, England

    Who needs a man when Virgin Media goes down on me everyday

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    @virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kavanagh_mike Mike Kavanagh (@kavanagh_mike) reported

    @virginmedia No it does not. According to my son who works from home ( when the network allows) there was an area issue on October 29th. This has continued since then

  • kavanagh_mike Mike Kavanagh (@kavanagh_mike) reported

    @virginmedia Intermittent network issues causling broadband to drop. Router and hub tested. Engineer said issue was/is in the network

  • WhiteBobb BobCat (@WhiteBobb) reported

    @virginmedia I've managed to get through to your Indian call centre and had to hang up as the language barrier was terrible. Not a clue what they were saying.

  • elisabeth1sarah Sarah Coleman (@elisabeth1sarah) reported

    @virginmedia I've raised a complaint. We will be terminating our contract if its not fixed by Monday without paying and early cancellation fees etc as you're not providing a service or fixing it.

  • j_stegg J Stegg (@j_stegg) reported

    @virginmedia That was attempt #1 but I don't have an account number so can't fill in the form. I was given a generic number to use but still never received the packaging. I honestly would love to return it rather than taking it to the dump.

  • scribblercat Catherine Philp (@scribblercat) reported

    @virginmedia Repeatedly. And called you to be told there’s no outage but they have to send engineer - IN SIX DAYS TIME.

  • RobaireBeckwith Dr Robaire Beckwith 🇪🇺 🇺🇦 (@RobaireBeckwith) reported

    @VirginMedia Please stop sending bills and threatening demands for money. Our home is NOT connected to your service or “bundle”, whatever it may be. We are NOT your customers. We have brought this to your notice persistently over the past year or more. Please desist

  • Banhammer72 Banhammer72 (@Banhammer72) reported

    @virginmedia Got a new 360 box the other day and actually plugged this one in. The original one, I got many years ago and was never used once is still in it's box, apparently I was meant to get a return packet? Not received one yet.

  • DarrenBill Darren Bill (@DarrenBill) reported

    @virginmedia shocked after my call today that after gos knows how many years I will be leaving no real interest shown to a loyal customer on keeping them, not like days of old when you match competition so I’m off disappointed no care given but hey ho

  • LewisDaly4 Lewis Daly (@LewisDaly4) reported

    @virginmedia Yes I do but I can’t go on any longer like this, Virgin have been the worst and I cannot wait to return to sky