Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Southall, Watford, Hammersmith, Greenford, Elstree, Richmond, Northolt, Harrow, Wembley, Stanmore, Hounslow, Brentford, Borehamwood, Brent, and Brent.

City	Problem Type	Report Time
Southall	Internet	7 hours ago
Watford	Internet	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	E-mail	1 day ago
Greenford	E-mail	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Vijay Jois (@vijayjois) reported 4 minutes ago from Mill Hill East, England

  @virginmedia what is the problem with #broadband this morning?

• 
  Stephen Reid (@stephenpaulreid) reported 8 minutes ago from Hounslow, England

  @simonlevans @virginmedia I can only send you good wishes and kind thoughts. Their 'customer service' seems to redefine any expectations you may have previously held about such contact.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 10 minutes ago from Ealing, England

  @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

• 
  Gabor (@GaborPfalzer) reported 13 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 15 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  Andrew Wood (@andrewlwood) reported 20 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Gabriela Lungu (@GabrielaLungu) reported 23 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Alessandro Ferrara (@iamAleFerrara) reported 32 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Alistair Parkes (@AlistairParkes1) reported 33 minutes ago from Richmond, England

  @virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 33 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Sandeep Pandya (@spandya1) reported 34 minutes ago from Watford District, England

  @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

• 
  John carroll (@Johnboy82903002) reported 36 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Gabor (@GaborPfalzer) reported 38 minutes ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

• 
  Mark Ryan (@MarkGRyan) reported 40 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Yessi Bello-Perez (@yessibelloperez) reported 41 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  Lee Neale (@lhntennis) reported 42 minutes ago from Richmond, England

  @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

• 
  Snatch (@U2Gorilla) reported 46 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Paul Simmonds (@paulusthegrey) reported 48 minutes ago from Borehamwood, England

  @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

• 
  John carroll (@Johnboy82903002) reported 50 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Alessandro Ferrara (@iamAleFerrara) reported 50 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Blades (@kcblades) reported 4 minutes ago

  @virginmedia NE28 broadband appears down. I work from home. So any updates?

• 
  Kevin Clark (@kevinclarknw) reported 5 minutes ago

  More horrendously bad service from @virginmedia. Broadband in SR2 out AGAIN, estimated to be off for three days and website says you need to register the fault to qualify for compensation while offering no way to do so.

• 
  AJ (@The_Broski_Boot) reported 6 minutes ago

  @virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update

• 
  Donna B (@beasknees81) reported 6 minutes ago

  @virginmedia had a guy phoning from a mobile number 07740338310, claiming to be from Virgin Media. I just hung up. As I have never had anyone from you guys phoning me from a mobile number ever!!

• 
  Red Hand Rohl (@TheHarvDawg72) reported 9 minutes ago

  8 hours worth of calls and 7 hours sitting on the live chat with virgin media and I haven’t spoken to a single British person 🤯 Genuinely the worst customer service Ave ever had in my life btw

• 
  Stuart Aird (@StuartA17243) reported 13 minutes ago

  @virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch £41 for 250meg todays special renewal price after an offer of £40 on the phone yesterday. Double speed is £27 with sky broadband.

• 
  Mike (@mikegormley2003) reported 14 minutes ago

  @virginmedia WIFI been down for days, engineer comes yesterday, says he can’t fix it, says he’ll pass it on and leaves. No proof he’s been or any contact about what’s next. Shocking. DD5 1EJ.

• 
  karen (@karenwigg1) reported 23 minutes ago

  @virginmedia Yes, but point is, this will be the 3rd time at huge inconvenience to me. I've had to cancel arrangements yet again and tbh, the call centre is best to useless.

• 
  Paddy 🇮🇪 (@paddywalsh35) reported 23 minutes ago

  @PGNWTLOI1D hopefully virgin media steal the rights, RTE coverage is just painfully bad now

• 
  prashanth (@trulyprashanth) reported 30 minutes ago

  @virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.