Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/01/2026 20:45

February 01: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, City of Westminster, Croydon, Southall, Mitcham, Camden Town, Wembley, Ealing, Islington, City of London, Hampstead, Harringay, Harrow and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Total Blackout
United KingdomCity of Westminster Internet
United KingdomCroydon TV
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Lambeth, England

    @virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun

  • GrahamStretch Graham Stretch (@GrahamStretch) reported from Ealing, England

    Virgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome

  • scroogio Neil Cole (@scroogio) reported from Camberwell, England

    @LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia

  • al_hereford Al of hereford (@al_hereford) reported from Kensington, England

    @virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.

  • benhowlettuk Ben Howlett (@benhowlettuk) reported from London, England

    Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Lambeth, England

    For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really

  • devanHD devanHD (@devanHD) reported from Lambeth, England

    @virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!

  • PeeWeeMFC75 silverfox🐺 (@PeeWeeMFC75) reported from Camberwell, England

    @Caroline_Day @virginmedia The whole of London is down

  • Ronyaujla Rony Aujla (@Ronyaujla) reported from West Molesey, England

    @virginmedia I made a complaint when this happened weeks ago, which resulted in me forking out for my own router. You didnt acknowledge my complaint and sent a letter saying I should call you back and I did and still have had no response! Apalling service! Will have to go to Ofcom.

  • JakElkes Jack Elkes (@JakElkes) reported from Hammersmith, England

    @virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.

  • lynseyshaw_ Lynsey Shaw (@lynseyshaw_) reported from Wandsworth, England

    @virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!

  • amikotecha Ami Kotecha (@amikotecha) reported from Ealing, England

    @virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭

  • PawlinaBee Pawlina Bednarczyk (@PawlinaBee) reported from Barnet, England

    @virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case

  • uberutz ubergk (@uberutz) reported from Lambeth, England

    @toby1kenobi @virginmedia Down here to at #se24

  • simonmacmichael Simon MacMichael (@simonmacmichael) reported from Ealing, England

    @ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • richie8410 Chris Richmond (@richie8410) reported

    @virginmedia ah yes it’s been a couple of weeks since the last time your exorbitant broadband service was down 48hrs. Last episode 02nd Aug; and now no service since yesterday 13:30; to be fixed by 23:00 and here we are next day - nope. “Lightning fast broadband” it is NOT!

  • Di4nn3 Dianne Marchant (@Di4nn3) reported

    @virginmedia it is a complex issue. How is it still complex after 12 months or more? Get engineers who know what to do then! You increase cost & decrease quality of service. Where is my refund for almost a year's issues & rubbish TV & broadband?

  • phut_phut_sefka CarolineJS 🎇💙🌈💙🎇 (@phut_phut_sefka) reported

    @virginmedia This happens all the time. When we first got Virgin it was great, but now it's awful and quite frankly a waste of money. Not your fault I know, but when it affects work we really need to look elsewhere.

  • Di4nn3 Dianne Marchant (@Di4nn3) reported

    @virginmedia virgin media are a joke! For months now I have had issues with TV mostly but also broadband. TV box switches off. It pixilated as well. The automated message always says, 'sorry you are having issues in the blah blah area. Our engineers are working hard...

  • deandmx MF DEAN (@deandmx) reported

    @virginmedia Broadband has been down since the early hours this morning. I’m always getting intermittently disconnected. I’m paying for a service I’m not receiving.

  • 2Qwuik 2Qwuik (@2Qwuik) reported

    @whisperwoIf I use Virgin Media and I had no problems with it at all in my area

  • shanghung michael keyes (@shanghung) reported

    @dead_end_old @virginmedia @CMPunk Literally has never happened on a Friday, wtf

  • mr_eyesv3 Vztov Vbvhe4 (@mr_eyesv3) reported

    @EmmaGuyan @TalkTalk i think talk talk probably the worst internet for stuff if you want better internet i would pick virgin media

  • WaterMeln bigman (@WaterMeln) reported

    @virginmedia Look, I appreciate its not really your problem mate. I’ve tried and tried again and it never changes. Every night man, I’m always up then because I work until late. Having it go out every night like this is really getting to me and everyone else around where I’m at. Thanks anyway

  • vialsmark Mark Edward Vials (@vialsmark) reported

    @virginmedia My elderly father-in-law’s telephone line has been down for over 4 weeks now despite various calls to customer services nothing has been done to fix it. He suffers from dementia and as he live alone the telephone line is his and our lifeline for contact to ensure his well-being.