Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 01/17/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Harringay, Fulham, City of Westminster, Hammersmith, Croydon, Mitcham, Paddington, Wembley, Merton, City of London, St Albans, Wandsworth, Camden Town and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • journeymansteve Steve O (@journeymansteve) reported from Camberwell, England

    @JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing

  • jcronthego Jason Robinson (@jcronthego) reported from Camberwell, England

    @virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help

  • viceregality Pipster.. (@viceregality) reported from Lambeth, England

    Seems I’m not the only one having a problem with their @virginmedia broadband going down... bit busy working from home so if you could get it fixed that would be great.

  • davorg Dave Cross (@davorg) reported from Wandsworth, England

    Hi @virginmedia. My street WhatsApp group shows that all of your customers on this road have no broadband service. A Google news search shows the problem is wider. Your status page is broken. Please give us some information.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @tonydg99 @virginmedia @Midnarth Finally... you admit there is a fault! Then why is your service status line still saying “no issues”

  • FionaGraham Fiona Graham (@FionaGraham) reported from London, England

    @ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.

  • glen_faba rodger f (@glen_faba) reported from Harrow Weald, England

    @virginmedia HA5 area off London has now been down since 8.40am, no internet no TV , please fix/ advise urgently

  • ian_flyinscot Ian Brown (@ian_flyinscot) reported from Kingston upon Thames, England

    @virginmedia please help with complaint raised..... customer service is just woefully poor

  • ImzyyR Imran R (@ImzyyR) reported from Harrow Weald, England

    @virginmedia You seem to have outages repeatedly. Virgin CS are absolutely crap, scripted, robotic and a waste of time. Your ‘#stayconnected’ does not apply as I’m currently #notconnected

  • SpiderJ (((Simon M))) (@SpiderJ) reported from Barnet, England

    @virginmedia no internet service in N3. What's the plan to fix it. Can't work. Kids can't do school work. Not good

  • vickileepower Vicki Power (@vickileepower) reported from Camberwell, England

    @virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.

  • phil_marriott Phil Marriott Ⓥ (@phil_marriott) reported from Camberwell, England

    @laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Me too....been 5weeks and service is shocking. Not settling for it anymore . Just contacted BT and they are gonna install me WiFi with them in 2 weeks fibre as was with them before for 3 years and never ever had an issue with them

  • catgull Catherine Gull (@catgull) reported from Kensington, England

    @virginmedia what is going on with the network. No service!

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    Virginmedia is down in Harrow and apparently all over the country. Even their service status page is down.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling

  • sayitrightltd Priya🦋 (@sayitrightltd) reported from Kensington, England

    Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

  • _euanwilson Euan Wilson (@_euanwilson) reported from London, England

    One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robmorleyuk Robert Morley (@robmorleyuk) reported

    @virginmedia Thanks. But I invested 2 hours and 47 minutes on the first cancellation call. There's enough information in these messages for them to track me down if they are interested.

  • LeopardPopular Popular_leopard (@LeopardPopular) reported

    @virginmedia why don’t you just admit you have terrible WiFi and drop all this “best WiFi in uk”. It’s bullshit

  • trebortlav Rob Valt (@trebortlav) reported

    @virginmedia Down time estimated to be over in SW7 by 1630 I just heard on your system, but already 1740. What is going on? Just be honest and stop telling lies to the cusromer

  • McconwayClaire Claire McConway (@McconwayClaire) reported

    @virginmedia Is there a local number for Northern Ireland I can use. I am trying to sort a broken cable problem and have just spent 2 frustrating hours on the phone to a call centre in India who cannot help! Terrible customer service!

  • clarky609 denise clark (@clarky609) reported

    @virginmedia I am just confused as your complaints team state if you are not satisfied call customer service but they can then do nothing seems a bit of a hole in the process

  • trebortlav Rob Valt (@trebortlav) reported

    @virginmedia Once again, broadband out all day except for maybe 70 mins this am. Calling your service desk alternates between an outage due to an upgrade (where was my notification?) and a problem identified that engineers were working on.

  • tLanity t (@tLanity) reported

    @virginmedia Jesus Christ BT14 7LB WHAT ******** IS WRONG WITH YOUR WIFI

  • justinbrummer Dr. Justin Brummer (@justinbrummer) reported

    Possible the worst customer service ever @virginmedia avoid this rubbish company @richardbranson @albrummer

  • DigitalSour Marcus Boylan (@DigitalSour) reported

    @virginmedia Was honestly going to give you guys a second chance. And now it 10th chance and your internet has cut out. People don’t get their internet. It’s a scam.

  • nikki_level27 Nikki Rankin (McFarlane) (@nikki_level27) reported

    @Par7yPoison @virginmedia Yep same story with me! Doesn't even reach the upstairs of my small 2 bedroom house now. I came on twitter to check if anyone else having issues and came across your post and a load of others!! 🤬 absolutely rubbish.