Virgin Media Outage Report in Northolt, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (22%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Borehamwood, Wembley, Paddington, Ashford, London, Camden Town, Hammersmith, Slough, Croydon, City of London, Greenford, Harringay, Hounslow, Uxbridge and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Borehamwood |
Wi-fi | |
| Wembley |
Wi-fi | |
| Paddington |
Internet | |
| Ashford |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Still no reply from any of your online contacts - unacceptable customer service
-
Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
@TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia It doesn’t for me. Virgin has build a wall of impenetrable bots and automised systems that makes any communication impossible.well done of not making any attempt to help your customers. This is such an arrogant attitude
-
Y A Z F A I Z
(@FaizYaz) reported
from
Camden Town, England
It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @garysmartin Your service isn’t even worth half the money you charge
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud
-
Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.
-
Antje Southern
(@noneybean) reported
from
Islington, England
@suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort
-
vishal.rehan
(@vishr83) reported
from
Wandsworth, England
@virginmedia this is the third day in a week where we have lost WiFi and I have to use my phone data. I am not happy with this service and the money we are paying and getting no messages from your company
-
Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia Broadband down again? SW12 #virginmedia
-
Martin
(@dickerboy) reported
from
Merton, England
How can I speak to someone @virginmedia about broadband issues? The automated call handling doesn’t address my problem.
-
Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
Dear @virginmedia since you refuse to pick up your phones and there is no way to contact you I wish to cancel my broadband contract on march 05th. Please do not renew it.
-
Atul Sodha
(@AtulSodha) reported
from
Harefield, England
@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
-
Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic
-
Chris S
(@CMS200) reported
from
London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
-
Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
Yet more #virginmedia problems in NW5 - every day this week @virginmedia
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.
-
Antje Southern
(@noneybean) reported
from
Islington, England
@Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
jason
(@B00Tstrapper) reported
@virginmedia I want to access my Virgin mobile account, but forgot password. My phone screen is broken so can't get the text message code to reset. Live chat only gave me WhatsApp option which also isn't possible.
-
Brett Miller
(@BrettMiller_IT) reported
@virginmedia why does it take 4 days to add the HD channels to my package? I have trust issues with you downscaling the quality then charging me more for HD anyway but 4 days to activate HD Sky Sports is a bit comical!
-
Andrew 🇬🇧£
(@AndrewNunn51) reported
@virginmedia Theft at it’s lowest form. They still won’t bring it down to the £33 saying she’s not a new customer and want to charge her £42. WTF are companies like.
-
Callum Payne
(@callumbibumbum) reported
@virginmedia I have had nothing but issues with my broadband for the past two weeks, with WiFi being visible but no Internet! Engineer attended this morning, replaced my Hub and have experienced nothing but issues since, meaning I can't now work effectively! #unimpressed
-
Abid Gangat 🇬🇧 🇺🇦
(@AbidGangatPR) reported
Wow @virginmedia you've beaten other #broadband providers today as the WORST company&worst #CustomerService ! I booked installation&stayed in this morning. Nobody arrived. After trying to speak to someone for over an hour...I'm told you cancelled my installation!? Didn't tell me!
-
Andrew 🇬🇧£
(@AndrewNunn51) reported
How is that you can treat your customers so badly @Virginmedia & @liberyglobal My Mum just lost my Father and rather than being nice to her the bereavement team made her 22 year old client account into a new one, charging her £83pm instead of the £33 it should have been.
-
J Stuart Ridyard
(@JStuartRidyard) reported
@virginmedia 4 guaranteed 48h callbacks missed in 4 weeks. Still can't access my account. Wtf am I supposed to do?
-
Muhammad Ali Saleem
(@malisaleem1989) reported
Its a great #shame that @virginmedia could not do anything for my order - they had the courtesy to call me after my tweet about them. But it is absolutely ridiculous to see such a large multinational company using #falseInformation on their website just to make a fool of customer
-
Jacqueline Thompson
(@tigerlilystorm) reported
@virginmedia Not good. I am a new customer and now want to leave as I’m not getting the internet service or customer service as promised. I want to leave Virgin broadband NOW
-
Paul Blachford
(@bobbdobbs) reported
@virginmedia When your "deals" to existing customers are so poor that it actively encourages them to look at other providers then they aren't "good" deals.