Virgin Media Outage Report in Northolt, Greater London, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Hammersmith, Slough, Wembley, Camden Town, Croydon, City of Westminster, Kingston upon Thames, Westminster Abbey, Brent, Islington, Paddington, Walton-on-Thames, and Hampstead.

City	Problem Type	Report Time
London	Internet	47 minutes ago
London	TV	2 hours ago
London	Wi-fi	13 hours ago
City of London	Total Blackout	14 hours ago
Hammersmith	Internet	15 hours ago
London	Wi-fi	15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  G.Marshall Gleghorn (@gary2323) reported 1 minute ago from Merton, England

  @virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare

• 
  Mike Morrison (@RapidBI) reported 3 minutes ago from Hounslow, England

  @virginmedia I pay for customer service, not low cost forums. I pay a lot for a premium product, I guess you have just lost a 20 year customer

• 
  Heather Bower (@Hebsie) reported 8 minutes ago from Camden Town, England

  @johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.

• 
  Mike Morrison (@RapidBI) reported 9 minutes ago from Hounslow, England

  @virginmedia No, but more failed, incompetence calls with tech support. Forums cannot change your servers, but tech support can Another few days of waiting with heavily restricted services and no sign of client service.i have spent over 20k with you over the years.

• 
  Annika Allen (@annikaallen) reported 12 minutes ago from London, England

  @virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛

• 
  m a r y (@maryhippychick) reported 19 minutes ago from Hounslow, England

  @virginmedia absolutely appalling service recently like this customer

• 
  Daphne & Jake (@madamdaphne) reported 27 minutes ago from Camberwell, England

  @virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard

• 
  bruttium (@bruttium) reported 28 minutes ago from Merton, England

  @virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.

• 
  Brian (@BrianBr48598668) reported 29 minutes ago from Camberwell, England

  Virgin media are so shit

• 
  Mike Morrison (@RapidBI) reported 36 minutes ago from Hounslow, England

  @virginmedia 3 of your tech support staff say it cannot be changed. I know it can be. Your staff are either incompetent or lack customer care

• 
  H‼️ (@bigH_7) reported 37 minutes ago from Wandsworth, England

  @virginmedia so when we give our 30 day cancellation notice because of your shitty service you decide to cut the internet out every few hours you ******* chuths

• 
  Edin Imsirovic (@oprahwinfrey420) reported 39 minutes ago from Wandsworth, England

  @virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!

• 
  Munira Wilson MP (@munirawilson) reported 41 minutes ago from Richmond, England

  @PhilippaNewis @virginmedia I think the so-called compensation offer is inadequate and the process to secure it is appalling too. @VirginMediaCorp CEO is about to receive a letter from me where this very point is raised, along with a number of other issues relating to the outage.

• 
  Nick Foster 🇬🇧🇪🇺 (@goldenhornet) reported 43 minutes ago from Watford, England

  @virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".

• 
  Mike Morrison (@RapidBI) reported 47 minutes ago from Hounslow, England

  @virginmedia Only after I set a disconnect date, even then I was given conflicting data. The solution is to send me a new router, when there is nothing wrong with mine!

• 
  David Clark (@DavidClark38) reported 48 minutes ago from Richmond, England

  Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.

• 
  Daphne & Jake (@madamdaphne) reported 50 minutes ago from Camberwell, England

  @virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years

• 
  Stefan lazic (@lazis002) reported 51 minutes ago from Watford, England

  @virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.

• 
  Bill Adams (@theworstbill) reported 58 minutes ago from West Molesey, England

  @Kelly1dm @virginmedia I haven’t even got the service yet! I’m dreading it not working in future and having to call them again!

• 
  Paul B Toovey (@paul2v) reported 58 minutes ago from Hillingdon, England

  @virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Myers (@ALANMYERSMEDIA) reported 5 minutes ago

  Has anyone ever tried to get a refund off @virginmedia 🙄 been told 3 times now that it will be “With you in 14 days” this is after the original two months, what shocking service (for my 85 year old relative!)

• 
  James Stuart (@jamesstuart81) reported 6 minutes ago

  @ALANMYERSMEDIA @virginmedia You'll have to log a complaint. Once they ignore that, you can go to CEDR.

• 
  Massimo Gaetani (@maxgaet) reported 8 minutes ago

  @virginmedia trying to speak to someone in customer support about a failure to no avail (1 hour last night now 20 minutes and counting; can it be so difficult to get help for stuff I am paying for? And no the online help doesn't help, it's a real fault.

• 
  Dave Swanton(Swanny) (@SwannyMediaMan) reported 11 minutes ago

  @ALANMYERSMEDIA @virginmedia I binned them off poor supply level, disgraceful customer relations and shocking after sales service

• 
  Jimb2 (@jimb2_) reported 14 minutes ago

  @virginmedia How can someone make a call from a virgin landline number 244 2014 that doesn't connect when dialled back - this number called me just a few minutes after I finished a call with your call centre - service termination scam - sorry I just am convinced India call centre issue!!

• 
  EvertonJohn (@TBlue29) reported 15 minutes ago

  @ALANMYERSMEDIA @virginmedia You will get someone who doesn’t care in the slightest reply now asking you to dm They are a horrible service, I had nothing but issues

• 
  Ⓛⓔⓔ (@onceablue76) reported 15 minutes ago

  @ALANMYERSMEDIA @virginmedia I cancelled my package, the lady over the phone (Who was very nice) told me 3 times to cancel my Direct debit now. 3 weeks later i get a notice to say i haven't paid my bill... Joke of a company

• 
  Ringside Review (@ringside_review) reported 18 minutes ago

  @WWE__History @virginmedia Virgin media are the worst

• 
  Freeman 🤷🏻‍♂️ (@bradfreeman123) reported 23 minutes ago

  @virginmedia Yes, however all they said was that everything appeared normal to them and they would send some boosters. Yet, the issue itself isn’t the signal strength, it’s the fact that it’s so intermittent. It will drop speeds regularly from 180+mbps down to 12mbps then back up and down etc

• 
  Dudders (@DORIGHT1011) reported 24 minutes ago

  @Rubystone911 @virginmedia @Ladleboy In fairness the home tv/Bb/phone service is usually excellent. This agreement by text has fallen down between the *** texting me & another emailing me the confirmation. Another lesson for the lad about honouring business agreements....