Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 12/13/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Southall, Islington, Croydon, City of Westminster, Slough, Watford, City of London, Ealing, Hounslow, Hammersmith, Muswell Hill, Barnet and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

  • goonerlgh Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • jtdavies John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England

    @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

  • rhymerrigby Rhymer Rigby (@rhymerrigby) reported from London, England

    @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

  • befitat50 Befitat50 (@befitat50) reported from Lambeth, England

    You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

  • morish1 maureen robert (@morish1) reported from Hillingdon, England

    @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

  • seanhannam seanhannam (@seanhannam) reported from Chesham Bois, England

    @MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?

  • seanhannam seanhannam (@seanhannam) reported from Chesham Bois, England

    Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

  • JammieBun James Brown (@JammieBun) reported from Hillingdon, England

    Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

  • iglu_sim simone clark (@iglu_sim) reported from Kingston upon Thames, England

    @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

  • beccaleigh99 Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • charliewhu__ char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported from Camden Town, England

    @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

  • befitat50 Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EtheltheGoddess Ros Ryman (@EtheltheGoddess) reported

    @virginmedia helloooo! Once again the app won’t let me sign in! My modem has decided to tell my Alexa devices and all ours household devices we don’t know the password. Any ideas?

  • KirkbyScouser *KirkbyRedScouser⭐️⭐️⭐️⭐️⭐️⭐️ (@KirkbyScouser) reported

    @virginmedia No inconvenience nor apology needed if the one pod helps improve the already none existent wifi signal upstairs, thank you again for taking the time out of your busy schedule to respond to my plight and hopefully we will get the service we pay for on the 31st. 🙏

  • ColdWarPod Cold War Conversations Podcast 🇺🇦 (@ColdWarPod) reported

    @virginmedia Why on earth don’t you promote your WhatsApp number? The problem isn’t sorted but at least I’ve got it being worked on.

  • stevem3ter Steve Haynes MONSTER (@stevem3ter) reported

    @virginmedia please can you tell me how I cancel my broadband. I no longer have a phone and have removed the router so need a number or address

  • Becsicola Bec McLeish (@Becsicola) reported

    @virginmedia Service status says it should all be on now but tv and broadband still not working

  • harmonyone99 Aaron Williams (@harmonyone99) reported

    30 years my dad been with @virginmedia and this is how they treat loyal customers

  • moizpirkani Dr M P (@moizpirkani) reported

    @virginmedia There are no new service issues. And I would be redirected to an overseas customer services team when I try to connect with customer services; they have no idea about whats happening and can’t resolve the issue, not even understand the language properly. Bonkers!

  • WishvilleMik Michael Foggin (@WishvilleMik) reported

    @vmbusiness your on hold “music” on the sales like is enough to make me not want to deal with you. Any chance we could just have silence instead of this ****? Playing hell with my tinnitus

  • U2Gorilla Snatch (@U2Gorilla) reported

    @virginmedia Order over the website, I signed pre-contract info and everything was approved. Since then no contact. I’d be happy to continue with Virgin but this service is awful and I’m understandable uncomfortable with providing bank details over the phone even though already submitted.

  • brendanduffy100 Brendan Duffy 🇮🇪 (@brendanduffy100) reported

    @virginmedia There is plenty of threads of people having issues on your community site that are having the same problem with apple and your hub 3 so I think there is an issue. I’m going to try a 3rd party router to see if it resolves the problem