Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Stanmore, Hounslow, Borehamwood, Isleworth, Uxbridge, Ealing, Elstree, Brentford, Northolt, Greenford, Hayes, Wembley, and Feltham.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Southall	Internet	11 hours ago
Hammersmith	Internet	14 hours ago
Hammersmith	Internet	18 hours ago
Hammersmith	Internet	19 hours ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Nick (@docklobster) reported 9 seconds ago from Hillingdon, England

  @virginmedia I was unable to use the same website on tablet or laptop - the website owner said the issue was due to slow internet speed and @TalkTalk had advised that you were digging up the cable in the area with the potential for disruption and I wondered if this work had overrun

• 
  maureen robert (@morish1) reported 5 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Gabor (@GaborPfalzer) reported 6 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 8 minutes ago from Southall, England

  @virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 9 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Gabriela Lungu (@GabrielaLungu) reported 11 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Bhaven Dusara (@Fatty_Koo91) reported 23 minutes ago from Harrow Weald, England

  How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

• 
  Jeff Brown (@fadermonkeyking) reported 25 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 30 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  Stephen Reid (@stephenpaulreid) reported 37 minutes ago from Hounslow, England

  @simonlevans @virginmedia I can only send you good wishes and kind thoughts. Their 'customer service' seems to redefine any expectations you may have previously held about such contact.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 37 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Nick ****** (@nickhooker) reported 37 minutes ago from Kensington, England

  @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

• 
  John lumb (@Johnlumb67) reported 39 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Gabor (@GaborPfalzer) reported 40 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Ravinder Judge (@judge_ravinder) reported 43 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Mac Laubscher (@LinkedinMac) reported 43 minutes ago from Bushey Heath, England

  @virginmedia any idea why services are down across the board in WD23 postcode area?

• 
  Jeff Brown (@fadermonkeyking) reported 43 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 46 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Sandeep Pandya (@spandya1) reported 54 minutes ago from Watford District, England

  Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.

• 
  Lee Neale (@lhntennis) reported 59 minutes ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter mcclurg (@peter_mcclurg) reported 4 minutes ago

  Why are you managing the worst levels of service. Utterly shambolic. Frustrating and embarrassing. I look forward to the next fine being enough to get you to treat customers as customers in the future. Just spent 45 minutes begging for a service engineer to come. @virginmedia

• 
  rob smith (@robsmit54519473) reported 5 minutes ago

  @scripture36 @virginmedia Perhaps try being actually disabled. Instead of a bit slow

• 
  Maureen (@lifeisnuts123) reported 7 minutes ago

  @trapdoor456 @virginmedia Been with 4 providers so far inc Virgin and all been terrible when it comes to sorting problems. Pot luck I think. Can't wait to get away from the one I'm with now when the contract runs out.

• 
  mr b (@uxbridgeblade) reported 8 minutes ago

  @virginmedia when are you going to fix the broadband issue in ub9 6be? It’s been dreadful since Monday 20th July

• 
  krono aka a dogtor in 2 years (@octoexp490) reported 8 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Telecom contracts in this country don't make any sense to me. Anywhere else in the world, the more loyal you are to the operator, the better deals they give you to keep you as a customer.

• 
  Mo Woke Rejoiner (@MagicalMo) reported 9 minutes ago

  @virginmedia I have done. Looking forward to a resolution.

• 
  John deakins (@Deaks_uk) reported 13 minutes ago

  @virginmedia I am trying to get hold of someone to help but I can’t get any support

• 
  Chris Davis (@cdavo25) reported 13 minutes ago

  @MaxiedotVox @virginmedia Yea iv had issues for over a week now, they tell me 'o it will be fixed by the 23rd' 20min ago they text me saying they've found the issue and the engineer is on his way..... the 29th at 4pm 🤬🤬 where's the engineer coming from is it takes 6days @virginmedia

• 
  B (@langers777777) reported 15 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt You have to play VM at their own game, I have been with them since the days of telewest. Once your contract comes to an end, cancel, within the 30 day cancellation they’ll call you with a new customer offer, works everytime.

• 
  Mark 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MrMarkW67) reported 15 minutes ago

  @virginmedia I’m really struggling with my Wi-Fi coverage at home. I have a security camera mounted right above my window, but it constantly drops connection due to weak signal. To make matters worse, I get virtually no Wi-Fi signal at all when I am sitting in my back garden, which is really frustrating. Given how close these areas are to the house, I shouldn't be losing connection like this. Could someone please check my Hub settings/signal or advise on getting Wi-Fi Pods to fix these dead zones? Thanks,