Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 01/07/2026 04:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of London, Paddington, Kensington, Merton, City of Westminster, Greater London, St Albans, Hampstead, Ruislip, Slough, Harringay, Barnet and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia holding on so long to talk to customer services that my home phone is out of charge! No wonder I want to leave them. Would not recommend at all.

  • GolloglyDeirdre Deirdre Gollogly (@GolloglyDeirdre) reported from Barnes, England

    @browndogbarnes Always had Virgin Media with no problems

  • ChelsDaft Chels Daft ⚽️ (@ChelsDaft) reported from Egham, England

    ...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia I want to cancel my broadband. I cannot contact you. I've been kept waiting so long my phone is out of charge. The password you sent me is not accepted. You are the most incompetent company I've dealt with in years.

  • katie_b72 Katie Bolton (@katie_b72) reported from Islington, England

    @virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia you really don't understand the concept of customer service

  • jackwenman Jack (@jackwenman) reported from Ealing, England

    @virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.

  • afturain Allison (@afturain) reported from Spelthorne District, England

    @virginmedia charging £57 to loyal customer. Offering same at £24 for new. Because no one wants to stay!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Paddington, England

    @NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!

  • cllrcharles Charles Kelly (@cllrcharles) reported from Borehamwood, England

    Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin

  • ChelseaDogWalk Chelsea Dog Walker (@ChelseaDogWalk) reported from Kensington, England

    @virginmedia not working again

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    Why have I been holding for over 30 mins @virginmedia Your response times are as bad as your fiber optic speeds. Terrible service.

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    @TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia I'll just cancel my direct debit

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia finally managed to leave you. Time to celebrate! Useless service. No concept of customer service. Even asked me if it was about price because youy could do something about that.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!

  • bycandlelight27 BCL27 Design (@bycandlelight27) reported from Islington, England

    @virginmedia And yet after 2 days it's still not working.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please fix @virginmedia in NW3 get pixelation on channels like C4 ...

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @virginmedia 40 minutes it took for one of your operators to answer the telephone with no apology. I pay for a 200MB/s service and am currently receiving about 8MB/s and it’s been like this for weeks. I hope you’ll be adjusting my bill.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • goodolway Steve Broad (@goodolway) reported

    @virginmedia Everything on wifi extender works ok ad that connects to router through powerline. So the router has some wifi transmitter problem. It is not possible to get support for it as support wizards just lead me back to web site for same checks again!

  • goodolway Steve Broad (@goodolway) reported

    @virginmedia The new web site is very nice. But problem for people with nasty problems like me.

  • S14OAB M (@S14OAB) reported

    @virginmedia Just been talking to customer services about our current package, loyal customer for 5 years and you cant offer me the same price as a new customer, whats really strange I was offered a deal that meant I paid more for my current package! Unbelievable customer service

  • calne2002_avril Avril Williams (@calne2002_avril) reported

    @virginmedia As you appear unable or unwilling to help with my complaint, I am contacting CEDR today. Your so called Customer Service is totally inefficient

  • englandrugbyrwc Paul Clark (@englandrugbyrwc) reported

    @virginmedia Yes it is a service issue I have had sporadic service for a very long time. I am constantly having to reset the router. I can’t book a visit as the router works for a short period once it’s been rebooted. There is an underlying issue that is not being resolved

  • Kevy_kev Kevin Joseph (@Kevy_kev) reported

    @virginmedia the Berkshire area has no service since 09:25 this morning. Can you provide an update?

  • RicciAshoori Ricci Ashoori (@RicciAshoori) reported

    @bethgladstone @virginmedia What’s the issue anyway?! Not getting WiFi?!

  • geoakley Georgia (@geoakley) reported

    Hi @virginmedia, like many others, my housemates and I have been hurt financially by covid & unexpectedly have to leave our rented house. Your £240 disconnection fee is a ridiculous policy to uphold for anyone during the global pandemic, let alone a house of students. Please help

  • HandsomeEddie1 HandsomeEddie (@HandsomeEddie1) reported

    @virginmedia Live chat. What a misnomer. Started at 10.52; response at 11.36. System not responding apparently. Get in Q for technical team at 12.33. This is what happened in March and the promised contact then still has not materialised. Really poor customer service.

  • JamesDavies91 James Davies (@JamesDavies91) reported

    @YodelOnline Thank you have sent DM. I have not been given parcel ID or confirmation email/text. I've already spoken with Virgin Media they were unable to help.