Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Watford, Southall, Hammersmith, Wembley, Hayes, Brentford, Harrow, Northolt, Borehamwood, Twickenham, Uxbridge, Stanmore, Greenford, and Elstree.

City	Problem Type	Report Time
Hounslow	Internet	12 hours ago
Watford	Wi-fi	1 day ago
Southall	Internet	2 days ago
Hammersmith	E-mail	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 4 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 6 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Mit (@mit112112) reported 6 minutes ago from Brentford, England

  @virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.

• 
  Alistair Parkes (@AlistairParkes1) reported 13 minutes ago from Richmond, England

  @virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏

• 
  Yessi Bello-Perez (@yessibelloperez) reported 15 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 16 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  💋unknown💋 (@unknown45523435) reported 17 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Andrew Wood (@andrewlwood) reported 19 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  ⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦 (@the_hyper) reported 23 minutes ago from Croxley Green, England

  @virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??

• 
  GeorgieCox (@SkyFlier6981) reported 30 minutes ago from Brentford, England

  @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

• 
  Spencer Millbery (@SMillbery) reported 35 minutes ago from Harrow Weald, England

  @virginmedia any chance of a stable service?!?

• 
  Andy (@1SLToo) reported 37 minutes ago from Rickmansworth, England

  Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

• 
  Jeff Brown (@fadermonkeyking) reported 44 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Jeetesh Luhar (@Indian_Thriller) reported 46 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

• 
  Helen Hermant (@HellsBellsLdn) reported 49 minutes ago from Richmond, England

  @virginmedia Sorry I had absolutely no signal. Please can someone start a chat now? Thank you

• 
  maureen robert (@morish1) reported 50 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Muloongo Muchelemba (@muloongo) reported 51 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

• 
  Paul Lewis (@paulstevenlewis) reported 55 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Lee Neale (@lhntennis) reported 55 minutes ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  Gabriela Lungu (@GabrielaLungu) reported 56 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sergio pani (@sergiopani62) reported 6 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  andy spinoza (@andyspin) reported 11 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 12 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Pedro Montes de Oca (@montesdeocapj) reported 13 minutes ago

  I need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.

• 
  Tom J Jarvis (@TomJJarvis) reported 14 minutes ago

  @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

• 
  Paddy Sweeney (@PaddySw99745534) reported 14 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Nick Morris (@nickjmorris_3) reported 14 minutes ago

  @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 15 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Magnolia’s Art (@Magnoli23215778) reported 16 minutes ago

  @virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!

• 
  Martin (@lionking2014) reported 19 minutes ago

  @JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!