Virgin Media Outage Report in Northolt, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Northolt, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Wembley, Slough, Camden Town, Croydon, City of Westminster, Kingston upon Thames, Westminster Abbey, Brent, Islington, Paddington, Walton-on-Thames, Hampstead, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 36 minutes ago |
|
London
|
TV | 2 hours ago |
|
Hammersmith
|
Internet | 3 hours ago |
|
London
|
Internet | 4 hours ago |
|
London
|
Internet | 4 hours ago |
|
Wembley
|
Internet | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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craig crawford (@craiginmotion) reported from Kensington, England@virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya
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Ore Meta (@OreMeta) reported from Wandsworth, England@virginmedia TOTAL LIE. Spent majority of lockdown complaining about my intermittent service, dropping out during meetings etc. Eventually moved to a different provider and paid @virginmedia TWICE. Told to return equipment BEFORE a chq will be sent. No Chq received YET.
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Nirv (@npirvine) reported from Kingston upon Thames, England@virginmedia Why do you make it so difficult to talk to someone about getting a replacement broadband/tv cable because the equipment originally sent out is broken.
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Mario Bucolo (@mariobucolo) reported from London, England@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Lloyd williams (@Lloydyboy1) reported from Barnet, EnglandHi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?
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Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, EnglandWhy is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
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William (@wpcastile) reported from Paddington, England@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Lisa Ward (@LisaWardComms) reported from Kingston upon Thames, England1/2 Absolutely disgraceful service from @virginmedia - we’ve been trying to cancel your service since the middle of October and have been repeatedly cut off when being transferred to the cancellation team. In the end we had no choice but to cancel our DD.
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Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England@virginmedia WHY IS YOUR INTERNET DOWN AGAIN!?!?
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Lucy Williams (@_leftielucy) reported from Camden Town, England@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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Camilla Audia (@camillaudia) reported from Merton, England@virginmedia can you help us out? Service has been BAD for the past month. 3 time calling call centres and NOBODY picks up. Engineer appointment booked but cancelled as ‘issue solved’. It keeps disconnecting devices throughout the day. We work from home. Help or go to BT?
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ジェイ (Jay D) (@ChaosInCalm) reported from Merton, England@virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!
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Mario Bucolo (@mariobucolo) reported from London, England@virginmedia still having problems in sE6 london
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Stacey Karlsson (@StaceyRebekka) reported from London, England@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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craig crawford (@craiginmotion) reported from Kensington, England@virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.
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john treacy (@JJT35) reported from Wandsworth, England@virginmedia what time does your call centre open? Been without broadband all day through a fault now it’s showing as fixed but we are still without service. Have done all online tests. Please respond as this is unacceptable. Spending a fortune running 2 laptops from hotspots!
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Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England@virginmedia Better but I had to cancel a pretty important call as Hotspot doesn’t cut it so thanks for that. No idea what I’m paying for
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unhappy_george (@george_hut) reported from Islington, England@virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!
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Nik Simon (@Nik_Simon88) reported from Wandsworth, England@virginmedia hello. My internet is down with the flashing white light on the modem. Your online guide says to wait 5mins, as it means it is rebooting, but it has not changed for 24 hours. Who do I contact please?
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Paul Lewis (@paulstevenlewis) reported from Barnet, England@virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Steele (@No1shunter) reported@virginmedia It gives the same advice as you, so that’s not much help either 🤷🏼
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tensor hopper (@lordthopper) reported@virginmedia You are not sending return labels. Your customer service is understaffed, no one is picking up the phone. You are issuing none existent bills to your leaving customers
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MUFC Fan (@Al1nsk1) reported@virginmedia I mean I reset the modem yesterday it was fine, and then within the last hour it's been awful...
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Bry (@BryonyLloyd3) reported@virginmedia my internet is out in LN2, has been all day. The page now claims there is no known issues, but clearly there still is. Can you give me an update on a time it will be fixed
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@frednosh (@frednosh) reported@virginmedia Booked an engineer, nearest appointment on the 15th September but hopefully earlier. That's potentially 7 days without Internet or home phone. However, judging by social media it's not just me in my area having an issue with your service.
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#FPL JC (@JC_Fpl) reported@virginmedia So basically I have to carry on as j was? With no help or responses? Great 👍🏻
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The General (@kaejlaab) reported@virginmedia How are you fixing an “upgrade” which is what I was told the outage was due to.
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Ken N (@_MrKen) reported@virginmedia It's showing as fixed with no issues now even though others in the same area are having the same problem. Apparently I have an appointment for tomorrow, but the my virginmedia app isn't showing anything so I'll see whether anyone shows up. 😔
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Richard Archer (@RArcherDeltra) reported@virginmedia I've seen a few messages regarding connectivity. I am having significant issues with connectivity and second time I've had to send a tweet. Why is the service poor and I have recently extended my contract. Having to cancel meetings as the connectivity is so poor.
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Jack🌲 (@keroujackk) reported@virginmedia booked an installation for today and the technician never arrived, I got a call saying the previous tenant of my new house never cancelled their package so there will be a delay on ours with no timeframe.. we all work from home and are losing so much money.