Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Brentford, Southall, Harrow, Watford, Wembley, Hounslow, Northolt, Borehamwood, Twickenham, Uxbridge, Stanmore, Greenford, Elstree, and Isleworth.

City	Problem Type	Report Time
Hammersmith	Wi-fi	2 hours ago
Hammersmith	Wi-fi	9 hours ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Yessi Bello-Perez (@yessibelloperez) reported 5 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 5 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  Dipak (@dip2ooo) reported 7 minutes ago from Harrow Weald, England

  @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

• 
  Paul Smith (@paulhelpspeople) reported 8 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 9 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 11 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  maureen robert (@morish1) reported 11 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Ravinder Judge (@judge_ravinder) reported 12 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  VM (@BowTieMendoza) reported 16 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Mit (@mit112112) reported 19 minutes ago from Brentford, England

  @virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.

• 
  Alistair Parkes (@AlistairParkes1) reported 25 minutes ago from Richmond, England

  @virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏

• 
  Nia Wyn Thomas (@niawynthomas) reported 29 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Ravinder Judge (@judge_ravinder) reported 32 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Spencer Millbery (@SMillbery) reported 33 minutes ago from Harrow Weald, England

  @virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 40 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 47 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Gabor (@GaborPfalzer) reported 49 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Jeff Brown (@fadermonkeyking) reported 56 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Gabor (@GaborPfalzer) reported 57 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Jeetesh Luhar (@Indian_Thriller) reported 58 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Virgin Media News (@VirginMediaNews) reported 4 minutes ago

  Prince Harry, Elton John and five others have been ordered to pay an initial £9.5 million to the publisher of Britain’s Daily Mail following their failed privacy case. The group had accused the publisher of unlawful information gathering - claims it denied. The judge found there was insufficient evidence to support the claims and said there was a possibility the reporting came from legitimate sources. The £9.5 million payment must be made by August 28. More on Virgin Media PLAY

• 
  Mittly 🕊 (@Mittly5) reported 6 minutes ago

  @virginmedia @bliindlol Hi is it still down this morning unable to use phone or broadband

• 
  Liesl_ (@_lliesl_) reported 9 minutes ago

  This is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff

• 
  Richard Geraint Evans (@RGE_Art) reported 10 minutes ago

  @JFab208 @virginmedia I hope you don't have to endure the hell that is modern day corporate customer services ...

• 
  Amanda Lee (@amandajlee_lee) reported 12 minutes ago

  @virginmedia @YouMadBruv3r How long does it take @virginmedia ??? Mines been down for weeks, right at the start of the season. Just done the service status check that you recommended for a fix date and it doesn't work 🤬🤬

• 
  RichieRich (@richard81242885) reported 12 minutes ago

  Was say all day be fixed by 6pm now saying by 3pm tomorrow Says internet is working,guess what it’s not, Virgin you are truly 💩! Within the last week I’ve had 3 days with full service @virginmedia ! Must do better C-

• 
  Andy Anderson 🇬🇧 Defund the BBC! ♋️ (@shelf_life64) reported 14 minutes ago

  @virginmedia @TheAFC0522 Two weeks to fix this is wholly unacceptable…. I’m starting to suspect you’re having another spat with Sky or your engineers are all on holiday!! As you are well aware casting is not available from the Sky Sports app… A bill credit to all affected would be welcome for this!

• 
  Paul (@Pauldunfy) reported 14 minutes ago

  @ryantegan @skytv I had to cancel my virgin media after years with them and sign up as the wife to get the offer I wanted. Madness stuff.

• 
  dawnieC (@CorkinDawn) reported 15 minutes ago

  @virginmedia @virginmedia how long before you respond please. If i need a new tv box then it needs to be ordered asap or are you going to refund me for the days i am paying for a tv service i cant use. Thanks

• 
  Jamboy (@briamjam) reported 17 minutes ago

  Just to.let you know I have successfully agreed a new contract with you happy with the result and over-the-years haven't had any major issues,touch wood of course @virginmedia