Virgin Media Outage Report in Northolt, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Islington, Hammersmith, Stanmore, City of Westminster, Merton, Barnet, Croydon, Slough, Hounslow, Greenford, Watford, Hampstead and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Total Blackout | |
| Islington |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
-
Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
-
D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia I need customer support regarding my contract.
-
Zam ザム
(@SuperZAMtendo) reported
from
Wandsworth, England
@digitalronin @virginmedia And I’m getting 28 on a 100MB line... 🙄 Don’t use virgin media guys if you can help it #yearsofbadconnection #virginmedialife
-
Michael Webborn
(@michaelwebborn) reported
from
Rickmansworth, England
Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it
-
Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
-
Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
-
Stefan Selby
(@TheTallBlonde1) reported
from
Harrow Weald, England
@virginmedia thanks MM. Still not working but already called the customer services desk. Got an appointment for an engineer on Tuesday.
-
Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
Seriously @virginmedia what is wrong with your internet in Wandsworth I pay £47 a month and the service is patchy cuts out all the time it’s supposed to be fast fibre broadband but it’s anything but at the moment!!
-
Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@simonlevans @virginmedia You need to get rid. They are beyond awful for both
-
D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia Want to discuss as my contract ran out in April and im moving home so would like to cancel the deal I currently have for TV broadband and Phone.
-
Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.
-
londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
-
Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
-
Johnny Daukes
(@jdaukes) reported
from
Brentford, England
@virginmedia It’s down. Expected fix by 16:00.
-
Robert Paterson
(@Robbie_Paterson) reported
from
Lambeth, England
@virginmedia 4 days now with no WiFi or TV, no explanation, 40min waiting on the “service” number last night, 25 min so far today - I ******* hate this company!!!!! I just want to cancel!!! Please!!!!
-
Deborah Bonetti
(@deborah_bonetti) reported
from
Kensington, England
@virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.
-
Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@
-
Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
-
Sowmya Mukund
(@SowmyaMukund) reported
from
West Molesey, England
Virgin media disasters! WIFi & Tv services are full down, unable to work from home 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Hugh Baillie-Lane
(@BaillieHugh) reported
@virginmedia Says I can’t access the internet. Just as it did earlier this afternoon, this morning and yesterday. I still cannot book an engineer. I’m condemned to checking this service checker for the rest of my days, aren’t I?!
-
Harj
(@Harjinderpal) reported
@virginmedia so one of your customer agents cancelled my appointment for today without contacting me. 4th day without any broadband. I need this resolving ASAP. 😡😡😡
-
Ⓥ VeganSteven 🎅🎄☃️
(@SteveW69x) reported
@virginmedia Im leaving you because your customer service is rubbish, your waiting time is diabolical, your Internet is dire
-
Hugh Baillie-Lane
(@BaillieHugh) reported
@virginmedia Apparently Broadband is fine. TV is now listed as being broken again. Yesterday it said that both were broken and then this morning all was fine. It clearly bares no relation to the situation on the ground. I realise this is not your fault, i am just incredibly frustrated
-
Hugh Baillie-Lane
(@BaillieHugh) reported
@virginmedia Hi John, i’ve done this several times in the last few days. It showed an issue yesterday that was apparently fixed and now I cannot book an engineer to come and check. What now? This is an absolute farce. I am going round and round.
-
kak0337🔸️
(@kak0337) reported
My phone is displaying ‘EE’ even though I am on a Virgin contract. Will this cause an issue? #virgin @VMSolutions_ @virginmedia @e_emobile
-
ritch
(@ritchiedrama) reported
@virginmedia yes but its useless, one minute it says theres a problem, next not. boring. the entire of social media should show you there is a problem.
-
OT
(@oterwill) reported
@virginmedia bringing us the worst Christmas ever. Loss of total services on the 18th of November, 3 missed appointments- and next one on the 22nd. How are all the great Christmas movies people have been enjoying? Because we don’t know. 😒😤
-
ConcernedCitizen
(@Concern51399133) reported
@virginmedia after 2.5 hours on the phone with 4 different teams I still haven't got my issue resolved. How hard is it to try to upgrade to TV 360 when you have the ultimate Oomph package. Extremely hard and they want to charge me for something that should be free of charge.
-
Josephine Tapper
(@TapperJosephine) reported
@virginmedia Hi. Broadband totally unreliable for the last 3 days. London SE15. I gather I’m not alone. Deadlines looming and I don’t have time to spend ages waiting for call centre. How do I log so days without service refunded? Thanks for your help.