Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/18/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Wembley, London, City of Westminster, Islington, Harringay, Southall, Croydon, Hounslow, Paddington, Barnet, Hayes, Hampstead, City of London, Slough and Chesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCity of Westminster Wi-fi
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬

  • Jayme_Lowe Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England

    What is lock down doing to me, just cried at the @virginmedia advert ffs

  • lavallinamanda Amanda (@lavallinamanda) reported from St Albans, England

    @virginmedia having real issues with broadband who can we connect with

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.

  • FeliceDArco FeliceDk (@FeliceDArco) reported from Islington, England

    @virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP

  • BylesNicola Nicola Byles (@BylesNicola) reported from Rickmansworth, England

    @virginmedia our broadband hasn’t been working for two days, says no service issues in the area, we can’t call & I need to work from home tomorrow. Please help

  • krishkataria Krish K Bikini (@krishkataria) reported from Wandsworth, England

    @virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.

  • BarnicoatAlex alex barnicoat (@BarnicoatAlex) reported from Chertsey, England

    @virginmedia Have been trying to contact customer services through chat and phone for the last 5 days. We went through the broadband order process. Reference number WS6730830. We are no longer moving due to COVID so need to cancel this. Please help.

  • 20Lm2010 LM2010_20 (@20Lm2010) reported from Croydon, England

    @virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy

  • Stephen_Barry STEPHEN BARRY - Magician (@Stephen_Barry) reported from Borehamwood, England

    @virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails

  • FlitestarT flitestar-travel (@FlitestarT) reported from Hounslow, England

    @virginmedia I am now convinced that. You must be the worst internet provider I have come across and heard about , your reputation proceeds you , you are about as much use as a chocolate tea pot , you take the public’s money promise the earth and when you have the money you f..k

  • krishkataria Krish K Bikini (@krishkataria) reported from Wandsworth, England

    @virginmedia I have called, used the text messaage service, tried your forum and tried sending you messages here but NO RESPONSE. You have disconnected my internet for NO REASON! Please advise!!!

  • lizwakeling1 Elizabeth Wakeling (@lizwakeling1) reported from Croydon, England

    @virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.

  • allcarpentry4u lee townsend (@allcarpentry4u) reported from Potters Bar, England

    Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving

  • NancyLangani ɴᴀɴᴄʏ🇦🇫☬ (@NancyLangani) reported from Hounslow, England

    Feel sorry for those with virgin media. They’re ripping u off with shitty signal

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • erno147 Erno Blaskovics (@erno147) reported

    @virginmedia Been going on over a month this , same time every night , it’s not rocket science to know that you are totally overloaded with users in this area as friends have the same problem in the area

  • poppychallinor P 🤍 (@poppychallinor) reported

    @virginmedia hi, a technician just came to see us and our internet is still not working! Tried calling the helpline but can’t get through as they’re still booked to come?

  • tlcko1882 Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported

    @journokeith @virginmedia That's the problem,especially when you also have the phone involved. I wish you luck 🤞

  • CJC_ST Christian Chico Cole (@CJC_ST) reported

    Appalling customer services from @virginmedia. Will not let me cancel my policy after 3 hours on the phone! Trying to sell me more broadband continuously. Will not provide me with a call reference number and always going around the houses to avoid. @BBCWatchdog #VirginMedia

  • BIGLooney92 Chris tombs (@BIGLooney92) reported

    @O2 I'm a new customer coming from Virgin Media. Haven't had a good experience so far trying to contact you over phone waiting waiting over an hour. all I need to do is make sure you have my PAC code. I have been waiting 2 working days for my old number back. Please help 🙏

  • hahadumball roasty duck (@hahadumball) reported

    @virginmedia Never a manager or supervisor to speak to, I've been on hold for 15 minutes trying to cancel my contract that's taken 2 months to not even start yet! You've cost me almost £300 in 2 months! In lost wages

  • jfernandesphoto j fernandes (@jfernandesphoto) reported

    @virginmedia Broadband down again. Intermittent and fixed by tomorrow. This is becoming quite a regular issue.

  • JamRuler89 James (@JamRuler89) reported

    @virginmedia I finally managed to get in touch with someone who is going to call the customer directly. She’s very frightened about all these suspect calls threatening about money leaving the account.

  • AdamOliver07 Adam 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇦🇷 (@AdamOliver07) reported

    @virginmedia Was just off the phone there to one of your colleagues, unfortunately I couldn't get some clarity on when our service would get disconnected as my phone cut off, he said the 7th but I'm not sure if he meant the 7th of February (today) or the 7th of March?

  • RobOFeckit Rob Begley (@RobOFeckit) reported

    @virginmedia Hi again, where is my Virgin media package still offline?? This is unreal! When will you fix it? Why am I getting no support or communication about this? A technician informed me on Monday that external work needed to be done. ??????????