Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Beaconsfield, Hammersmith, City of London, London, Barnet, Camden Town, City of Westminster, Stanmore, Southall, Paddington, Croydon, Islington, Staines, Wembley and Merton.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Johnny Daukes
(@jdaukes) reported
from
Brentford, England
@virginmedia It’s down. Expected fix by 16:00.
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Jack Barry
(@JBazzler) reported
from
Lambeth, England
My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
Seriously @virginmedia what is wrong with your internet in Wandsworth I pay £47 a month and the service is patchy cuts out all the time it’s supposed to be fast fibre broadband but it’s anything but at the moment!!
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia Want to discuss as my contract ran out in April and im moving home so would like to cancel the deal I currently have for TV broadband and Phone.
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Nicola Fish
(@Nicolanoodle) reported
from
Kingston upon Thames, England
@virginmedia I totally agree. Sadly it doesn’t seem that easy. I repeated at least 5 times ‘I’d just want to cancel my account’ to no avail.
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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tony pickering
(@tonycelebrity) reported
from
Camberwell, England
@virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@
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Zam ザム
(@SuperZAMtendo) reported
from
Wandsworth, England
@digitalronin @virginmedia And I’m getting 28 on a 100MB line... 🙄 Don’t use virgin media guys if you can help it #yearsofbadconnection #virginmedialife
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Robert Paterson
(@Robbie_Paterson) reported
from
Lambeth, England
@virginmedia 4 days now with no WiFi or TV, no explanation, 40min waiting on the “service” number last night, 25 min so far today - I ******* hate this company!!!!! I just want to cancel!!! Please!!!!
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia I need customer support regarding my contract.
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Michael Webborn
(@michaelwebborn) reported
from
Rickmansworth, England
Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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Deborah Bonetti
(@deborah_bonetti) reported
from
Kensington, England
@virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@simonlevans @virginmedia You need to get rid. They are beyond awful for both
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Stefan Selby
(@TheTallBlonde1) reported
from
Harrow Weald, England
@virginmedia thanks MM. Still not working but already called the customer services desk. Got an appointment for an engineer on Tuesday.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marp1
(@chappra1) reported
@virginmedia Virgin worst customer service. Spent nearly 6 hours on the phone over the last few days. Sent me a new box. Speed now even worse than before. 1.8mps. Customer service answer wait a few days see how it goes. Great!!. Will cancel the whole lot and put box in bin
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Christina Orekogbe
(@ChristinaOreko1) reported
@virginmedia Like I said, customer service do not respond to customer request, they all seem to be confused with regards to end of contract process. I have raised a complaint and all I requested for was for my service to be cancelled, perhaps you can assist with this.
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Anupama Rao
(@anupamarao2) reported
@virginmedia You have no email contact either. You have hiked up the prices , poor service abs won’t let me leave either. This is highway robbery and must be reported to OfGem.
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Josh
(@JoshLovesAnimeX) reported
@virginmedia Can you please look into our postcode for any faults or congestion today because it's really bad tonight with people all over my area complaining it's bad. Postcode (Dy98ax)
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Anthony Mixides ♛
(@mixides) reported
@virginmedia why does our broadband break every day at 8pm. Called support line and your Engineers have apparently been working on fixing this for months and yet still no repair! Area EN4 DM for more details so you can fix this for good.
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Alex
(@JudgeDewie) reported
Hahahaha. Before I leave @virginmedia I contacted them for the THIRD time to fix a problem (cannot access my online account - always says it’s a secondary account - they accept I only have one account and am the account holder). Third time they assured me it was fixed. Nope.
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SYN3RGY
(@SYN3RGYYT) reported
getting sick of having to constantly resist Virgin media 1 gig what is supports to be 1,000 download being cut down to 20 download getting in the way of every content production I showed a live example to everybody today for @virginmedia Warning them away from this providor.
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Adam Rowley
(@adamrowley6) reported
@virginmedia signed up on Wednesday, and you have no recollection of my order. customer service awful. on hand to sign me up but nothing since you got my business. will be cancelling tomorrow if not sorted.
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🌕
(@helseyfIan) reported
Remind me never to rent a film from @virginmedia again. Can’t hear it on full volume. What a rip off!!
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KevBazFez
(@SilentFart9) reported
@virginmedia hey we have an outage in Kent