Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 03/27/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Hammersmith, Southall, London, City of London, Islington, Stanmore, Merton, Barnet, Slough, Hounslow, Greenford, Watford and Hampstead.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCity of Westminster Wi-fi
United KingdomCroydon TV
United KingdomHammersmith TV
United KingdomSouthall Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working

  • niallkelly9889 Niall Kelly (@niallkelly9889) reported from Croydon, England

    @virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.

  • g4g02_ liam (@g4g02_) reported from Lambeth, England

    can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?

  • BenJamesPhotos Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England

    @Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡

  • KnooKie_uK Paul Nockolds (@KnooKie_uK) reported from Richmond, England

    @virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?

  • RobArmstrong8 Rob Armstrong (@RobArmstrong8) reported from Chesham Bois, England

    @virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!

  • putyourboootson elly (@putyourboootson) reported from Lambeth, England

    @virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?

  • ZatoichiHattori 𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬 (@ZatoichiHattori) reported from Kingston upon Thames, England

    Cheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing

  • Bhavinchief Bhavin (@Bhavinchief) reported from Watford, England

    @virginmedia there is another internet outage again in the area what’s going on?

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Any further help in this matter? I’ve been trying to cancel my contract for a week now without success.

  • cycleoptic cycleoptic (@cycleoptic) reported from Islington, England

    @virginmedia @JanHammersSon I’ve no internet in N19 no problems reported on status, logged into test..,.. you have broadband problems.... really?

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?

  • isetta_windsor David Bonney (@isetta_windsor) reported from Windsor, England

    @DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!

  • BenJamesPhotos Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England

    Virgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.

  • DaleMC_ Dale 🔶 🦁 (@DaleMC_) reported from Camberwell, England

    12 hours without service is rather poor @virginmedia

  • PaulWRamsay #HellomynameisPaul💙 (@PaulWRamsay) reported from Camden Town, England

    @virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia fibre service down again and can’t get to service status page to log this ...........

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • emmacur71792881 emma curtis (@emmacur71792881) reported

    @virginmedia No response of an OAP wrongfully charged services and not receiving them and being distraught by virgin media a breach of consumer law. Notice your not prepared to place a formal complaints avenue and no answer this OAP has been promised a service tomorrow and I hope you stick to

  • remimosescool Mark R (@remimosescool) reported

    @virginmedia So should I let you reply via the complaint or text you - is someone reviewing this case?

  • JHippeh Adam (@JHippeh) reported

    I started watching a 21 min video like half an hour ago... I'm on 7 mins in because virgin media is so ****

  • BUNNYDlET an ☻ (@BUNNYDlET) reported

    @xyniw it’s like virgin media and stuff i never thought abt it 😭

  • MichaelFBA_ Michael FBA (@MichaelFBA_) reported

    Virgin media customer service is genuinely the ******* worse

  • markypee43 markus (@markypee43) reported

    @virginmedia I can't change as the change link is red and broken

  • prasadtungar Sarcasism (@prasadtungar) reported

    @virginmedia Plz plz dont ask me to check your hopeless test as i m not even able to login to your wifi to check you service status.. feel shame

  • Jasperj30Mel mel clarke (@Jasperj30Mel) reported

    @virginmedia please can someone help as the app is useless. My landline is no longer working, no dial tone, can't receive or make calls so can't phone virgin. The app says there is no problem but trust .e there is, I am paying for a service I can't use. My phone is fine

  • iamdavestott Dave Stott (@iamdavestott) reported

    @virginmedia 2/2. The number I was given provide no option to choose to speak to someone about a complaint. I just want to speak to someone to get my money back, and it's like pulling teeth

  • markypee43 markus (@markypee43) reported

    @virginmedia my ntlworld email was hacked. Rang through spoke to someone called melody who changed the password. Very unsecure password. Was told call back yesterday. Nothing. This is quite serious and as usual your service is poor. No problem taking my direct debit though.