Virgin Media Outage Report in Northolt, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Windsor, City of Westminster, City of London, Slough, Harringay, Paddington, Croydon, Southall, Islington, Watford, Ealing, Hounslow, Hammersmith and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Windsor |
TV | |
| City of Westminster |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
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Tracey Cookson
(@cooki40) reported
from
Richmond, England
@virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia Internet down again. What are you doing?
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
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vShowcards.com
(@vshowcards) reported
from
Camberwell, England
@MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia my broadband has just gone down. Makes working from home impossible.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Camberwell, England
@virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
@virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jayson
(@Jaysonhusky) reported
@virginmedia Hi, are you working on any major lines or rolling updates out in the NE region? I'm getting severe speed drops across wired and wireless and I do need my connection for work, I'm currently unable to work due to drops as low as under 5mbps on a 100 down line
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Paul Austin
(@BagshotTwit) reported
@virginmedia I didn’t need them to fault find, I don’t have a fault just need an engineer visit. I have been offered £5 per day for the incomplete order, it appears that it is down to me to do the chasing...perhaps I’ll wait to see how they progress the complaint.
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John Coxon
(@johncoxonmedia) reported
@virginmedia Bless you for your kindness and service. My dear life partner is too nice & happily engages with them when it's landline calls but passes phone over. If I field one I won't even confirm my name but ask them for theirs & why they are calling. Mostly they hang up very quickly!
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Chris
(@doughty182) reported
@virginmedia If my friends, family or more so, the thousands of listeners to my podcast, ask about @virginmedia services, I’d advise strongly to avoid. If there is problem, you are given conflicting information, no support & given the run around with no resolution. Customer Support is a joke!
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Siobhan Hall
(@SiobhanHall121) reported
@virginmedia I spoke to customer services, then the technical team, then the Glasgow customer retention team. None of them helped me, just kept repeating that it wasn’t on their notes. If you listen to the call you can hear what I was promised
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J. Chapman, what a yessa
(@hadfuckin_tight) reported
@virginmedia Tells me everything is fine, there's no faults. I guess I'm imagining the drops and the poor coverage recently
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paul wilson
(@paulLUFC11) reported
@virginmedia Hi I’ve tried all the tests done all the checks etc and it’s still poor !! I’ve tried ringing the number just left on hold went onto your forums as advised - no answers so what can I do other than leave virgin and go to a more reliable service provider!!
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Joanne
(@Joannew86) reported
@virginmedia IMPOSSIBLE. Quite literally the worst company have have ever dealt with in my life! Been told I’ve been put on a new contract that I specifically didn’t ask for and my disconnection request is now cancelled?! Your customer service is APPALLING.
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Rob Carr
(@RobCarr13749025) reported
@virginmedia It says it's an 'open' complaint. That note was dated 11/03/22. What happened in the month between then and the date I raised the complaint? How do I get this escalated?
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Syd MC
(@63Syd) reported
@virginmedia Hi CC, I've checked to see if there are any problems in my area and it comes back that there are none. I have a 200Mb broadband service and this used to happen when I had the old Tivo box, but this is the first time with the V6 box. Is it just with certain channels?