Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Hammersmith, Croydon, City of Westminster, Ealing, Slough, Southall, City of London, Islington, Harrow, Paddington, Camden Town, Wembley and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
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aliyah
(@_aliyahfaith) reported
from
Lambeth, England
Virgin media is the worst broadband ever!
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
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Vicky
(@vickyross06) reported
from
Hillingdon, England
@virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@virginmedia is down. Area 3. Please fix ASAP.
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson
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Jonny
(@jonnytbonewils) reported
from
Camberwell, England
@virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
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Hussey FM
(@djspeedy34) reported
from
Kingston upon Thames, England
@virginmedia is very bad
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
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Michael McDermott
(@ElGuiri13) reported
from
Barnet, England
Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daran Price
(@DaranPrice) reported
@virginmedia An offer was made which I accepted yesterday verbally, the contract(s) sent did not reflect what was offered. There appears to be serious systemic issues with misleading (put politely) practices as the default approach. Amazed how this is allowed/encouraged,
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Vivi H
(@Vivsnewtwits) reported
@virginmedia Thank you, but as you can't access my account you can't advise why your colleagues will not accept notice to terminate my contract. I appreciate your offer, but please feed back that VM need to make it as easy to leave as it is to sign up.
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iadzez
(@iadzez) reported
@virginmedia @iadez Oh i did, at first there wasnt an issue but when i went to the "thinking about leaving" page there was suddenly an issue *again*. Coincidence much
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Vivi H
(@Vivsnewtwits) reported
@virginmedia Hi. Your team wouldn't help me when I couldn't get through by phone. I've had to write to VM. I don't feel I can trust anything that isn't in writing. So I will write to them and Ofcom. Please feed back that you cannot refuse to close an account.
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Karen Reeves
(@karenreeves43) reported
@virginmedia I get through to an Indian lady who says she needs to go through Reboot,restart,and please wait 24 hours to see if it settles down. Ring back tomorrow if still problem and tomorrow I go through same questions with another who will not put me through to engineer or cancellations
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lee (wes) Mccullough
(@funkynites) reported
@brett_harriman @virginmedia @Tiffanylouiseex No one virginmedia have a clue. You get more customer service when you have decided to cancel your contract than you do when you are a customer just wanting help or update. Day two of outage and day two of upset families and workers trying to do their jobs from home
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Josh Parsons
(@JoshhhhJD) reported
@virginmedia What aren’t you getting? You’re telling us because you can’t see any issue your side there’s nothing you can do. So we won’t be paying you anymore until you sort it out. End of.
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Scott Sanderson
(@sando_87) reported
@virginmedia The last 5 I have spoken to said they could not resolve my issue and have refused to pass me to a manager so don’t mine and another agents time and have my web chat with a manager
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Steph Sims
(@steelysteph) reported
@virginmedia there’s currently a 4 hour wait to speak to someone online! You claim to have excellent customer service but make it impossible for anyone to discuss leaving.
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J O J O 💖💖
(@a_lil_bear) reported
@virginmedia Nope. Not a TV issue. It’s a connection issue. Continually telling me to connect to my internet and reset my TiVo. So bored of these on going issue. Shall be moving providers very soon!!