Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/15/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hayes, City of Westminster, London, Harringay, Hampstead, Croydon, City of London, Slough, Chesham, Paddington, Islington, Camden Town, Wembley, Richmond and Kingston upon Thames.

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City Problem Type Report Time
United KingdomHayes Total Blackout
United KingdomCity of Westminster Wi-fi
United KingdomLondon Wi-fi
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • Spongeym Steve Malcolm (@Spongeym) reported from Chesham Bois, England

    @virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!

  • katarias Sandip Kataria (@katarias) reported from Watford, England

    @virginmedia any service issues lost broadband services now stuck on the phone to 150 and in the queue listing to crap music. #poorservice

  • paulcurry67 Paul Curry (@paulcurry67) reported from Spelthorne District, England

    @virginmedia I have called 3 times today and given up twice and got thru after 10 mins 3rd time. I gave all info only to be now told they are not the department I speak to despite you giving me the nbr and options to use!!! I am not holding to them speak to yet another person ... AWFUL!!!

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia Service has literally just been restored so I'm guessing it was just an outage

  • paulcurry67 Paul Curry (@paulcurry67) reported from Spelthorne District, England

    @virginmedia The silence is deafening ..... but then there must come a point where even @virginmedia themselves must be aghast at how utterly dreadful the service is they provide to their customers!!! No words !!!

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @sharonodea @virginmedia Yes there is a problem with the fibre optic into Barnes, regularly happens to me.

  • markogrdosic Marko Grdosic (@markogrdosic) reported from Islington, England

    .@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring

  • RegaloLondon Regalo London (@RegaloLondon) reported from Merton, England

    @virginmedia can you update me pls My broadband and Tivo is not working CR4 postcode #mitcham #merton #internetdown

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area

  • paulcurry67 Paul Curry (@paulcurry67) reported from Spelthorne District, England

    @virginmedia Just to advise I have given my 3 days notice ... I do not have the time or patience to deal with your appauling customer service or incompetence any longer .... I recorded my notice and as of 30 days I will be cancelling my DD .... finally rid of your awful company!!!

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Looks like internet has gone down, please confirm

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @virginmedia @WJBson1 Maybe try get proper English speaking staff who no how to respect customer it is a disgrace that you use India and Philippines and they cannot even speak a word of English how do you expect us customers to be happy

  • deanspread Deano (@deanspread) reported from Kensington, England

    @virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RichmondpPaul Paul Richmond (@RichmondpPaul) reported

    @virginmedia Not as sorry as me trying to hold down job with poor broadband service makes it a challenge, time to at alternative options

  • DK_Grinding DK Grinding LTD (@DK_Grinding) reported

    @virginmedia No I’m in work at the moment! Wired isn’t the issue it’s going into the hub! What Wi-fi speed do you state I should get min 1 foot away from the hub

  • Sukh_Nandhra Sukh Singh Nandhra (@Sukh_Nandhra) reported

    @virginmedia So a known issue and expecting issue to be resolved by 6pm. How are we supposed to work from home effectively? Paying ridiculous amounts for a decent speed and no proper service over last 24hours... Will I get a reimbursement?

  • john_docherty_ Jonny_twobowls (@john_docherty_) reported

    @virginmedia hi, your Broadband is down in the M27 area and has been for a few hours, any ideas when the issue will be resolved please?

  • stublack78 Stu (@stublack78) reported

    Come on @virginmedia down again. You’re stupidly expensive. I’m only with you for the broadband. If that goes downhill I’m off.

  • PasDeDeuxBetty PasDeDeux 💙 (@PasDeDeuxBetty) reported

    @virginmedia Now why didn’t I think of that 😱 - of course I looked - no issues reported

  • lauracfisher Laura Fisher (@lauracfisher) reported

    @virginmedia I have checked - it says there is no issues in our area yet I have had no Wifi for the last 4 days

  • Ethanmayer1 Ethan mayer (@Ethanmayer1) reported

    @virginmedia Still very slow 35mbps up is not good enough neither is 50mbps up on your gig plan for £69. You are way to expensive for what your giving.

  • liam_alane liam (@liam_alane) reported

    Just so everyone knows. @virginmedia are only responsible for you wired connection. Not your wifi speeds. So when you paying for high broadband speeds but your wifi keeps cutting out. That’s your problem. But you can buy an extender for a 5er a month so that’s a bonus!

  • james_h_kerr James Kerr (@james_h_kerr) reported

    @virginmedia It's not been ideal, but as the fault is/was intermittent (and never visible when they visit) I understand the process they have gone through. They were great and explained everything they were doing and why.