Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, London, City of Westminster, Croydon, Southall, Hampstead, Paddington, Mitcham, Wembley, Ealing, Islington, City of London, Harringay, Harrow and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Stephen Ball
(@stephendball) reported
from
Camberwell, England
@virginmedia @nikkijcar Answer me for god sake! Do you think maybe when your existing customers are using your “moving home” service they might be busy oh I don’t know... moving home? So don’t have time to wait around for your engineer 90 minutes after their appointment?
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
@virginmedia That just repeats previous fault message. And ironically asks me to go to the website to check status. All I want at this point from @virginmedia is an estimate of when this will be fixed (I know u can’t fix it)
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
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Alison Carter
(@AllyThornton) reported
from
Kingston upon Thames, England
@virginmedia any idea on what is happening in the Kingston Upon Thames area or how long it’ll take to resolve? Impossible to WFH right now. Previous issues with your service makes me worried!
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Mike Neale
(@Mike_E_Neale) reported
from
Hillingdon, England
@virginmedia Thanks for responding. My wife and I need several different proofs of address for a visa application so we really need it written down. Is there no way this can be produced?
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Mike Neale
(@Mike_E_Neale) reported
from
Hillingdon, England
@virginmedia I have managed to add my wife's name to our electricity & water bills without a problem & know it is possible with other companies. It must be possible - it is perhaps just the choice/policy of Virgin to not allow this. Is there an email/tel I can contact to take this further?
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Lourdes Marenco
(@lourdesmarenco) reported
from
Camberwell, England
@benchappers83 @virginmedia Unacceptable! Fight them, this can’t be right. They can’t do whatever they please. Change provider if your rights as customer are not respected.
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
First morning back at work, and true to form #virginmedia have underlined their uselessness with no broadband in NW5. They want to increase prices, yet do not provide a decent service - how am I meant to #workfromhome ?
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia How can you come to do an install on another property and affect a different property and then leave without saying a word or checking they have service knowing full well you knocked out their service.
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia @JoBurkill It’s the whole street. Please help us. I’ve logged two complaints but no reply. Constantly cutting in and out all day every day. Help! @sbarrett92
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Stephen Brian Lowe
(@StephenBLowe) reported
from
Kingston upon Thames, England
@virginmedia internet has gone incredibly slow over the past 24hrs around the Kingston area. Any reason why?
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia any idea how long the broadband is going to be down?
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
No #Virginbroadband in #Edgware @InsideEdgware #HA8 anyone else having a problem? @virginmedia
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Daniel W
(@damawa42) reported
from
Camden Town, England
Bizarre help bot from @virginmedia - do you really think it's acceptable to ask for my bank account sort code when verifying my details?! How about you... just don't ask that.
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Brian Ging
(@brianging) reported
from
Ealing, England
@virginmedia I've called 4-5 times. The only time I get though is when I select the option to upgrade my services 🤔 Strangely not at home to people wanting to cancel.
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia No not confirmed as outage. It keeps cutting in and out. Can I DM you to see if you can check?
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia your engineers just left, created a problem, they weren’t even working on my property and just left. I can’t phone you because that’s not connecting? There’s no cable and no internet and I’m in the middle of my Classes and no internet!! I am not happy
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia The engineers were prepping to put in broadband upstairs I now have wires left hanging out the front box, no broadband I cannot get through on the phone and in my media offering an appointment on the 13th! I was in the middle of work! They need to return my service, immediately
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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POpEyedWazza
(@POpEyedWazza) reported
@janice_leese @virginmedia Dont join them. They are a total bs of a company. Lies and lies. Take it to your local mp. I have done as they have shut my mums complaint and saying resolved but no response from them of the outcome or herself asking for it to be closed!
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Mike Kavanagh
(@kavanagh_mike) reported
@virginmedia I will once and if the issue is resolved.
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Emma Creasy
(@CreasyEmma) reported
@virginmedia Just adding to issues for my complaint to CISAS - promised a web chat at 6, shock I’ve been sent nothing
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Alexxx
(@HeyItsAlexM) reported
@virginmedia My mum was a customer since cable & wireless. When she died I had to move so I transfered the account to my new home thus making me a new account holder. I'm honestly so embarrassed but stressed out that I wasn't notified about either restriction/disconnection
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POpEyedWazza
(@POpEyedWazza) reported
@virginmedia @jonny_B_Red Dont bother jonny they just ignore you and close the complaint and mark it resolved. Take it to your local mp for negotiation as i have done with my mums shocking treatment. Go citizens advice as they will assess and contact them on your behalf!
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Gemma Ball
(@gemaia) reported
@virginmedia Yes I appreciate that, I’ve given the correct number several times, but they still keep calling on the wrong number, I then have to wait another 24hours before they try again. It’s frustrating, but thank you for your help
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Dipika
(@dipikask3) reported
@virginmedia Time to move to another provider . Every other week issues with Virgin media . They talk big but useless network n service
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Becky Ball
(@ba89916391) reported
@virginmedia currently been experiencing issues for 2 days, internet is connecting then 2 minutes later going off. Can’t get in touch with no one. My cctv is beeping every other minute due to lack of connection. Can someone help me please? Can’t get through to no one.
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Catherine Philp
(@scribblercat) reported
@virginmedia Hi again Virgin, I just bought Homeworks which your operator was very reluctant to give me without signing a new contract imprisoning me longer with your service. BUt when trying to book a next day technician was told there wasn’t any til 22nd even under Homeworks 1/2
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Gem
(@BatgirlRocksxo) reported
@virginmedia Don’t know if issues are being looked at currently! Misleading info on website / app, no faults in area but then says works in area which were around time these issues began for multiple households