Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/06/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Wandsworth, Hounslow, Hampstead, City of London, Stanmore, Harringay, Greater London, Camden Town, Croydon, Barnet, Islington, Paddington and Bushey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomWandsworth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @MendingTheGap @virginmedia Hello Sir , I have wasted 2 hours trying to ring them . If you wanna signed up you are speaking to a member a staff in less then a minute, try and cancel different story all together,serious go with SKY who will Assit you alot better

  • Ciaranfff Ciaran (@Ciaranfff) reported from Southall, England

    @virginmedia fix my wifi you *****

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @virginmedia Why do you offer a text service ? Then respond 24 hours later or don’t respond at all.I spent in totally 2 hours on the phone trying to speak to virgin media , but if I was a new Customer you pick up the phone within 2 mins . My broadband is down again

  • nmargwh Nicola W (@nmargwh) reported from Spelthorne District, England

    @virginmedia Why when your team called me today regarding my decision to cancel my contract have I received an email confirming changes to my package (phone removed) and a PDF showing a contract start date of 30 Nov. The recoded call will show I’m cancelling everything and have given notice

  • kslansdown kevin lansdown (@kslansdown) reported from Richmond, England

    @virginmedia CW.—— No need . My problems were solved and a new contract sorted!!!! Many thanks🙏🏻

  • scottCa91224316 scott Carson (@scottCa91224316) reported from Hounslow, England

    @virginmedia No my experience has not improved, your automated customer advisors are totally ineffective. An email sent to customer services several weeks ago still hasn’t been dealt with, I guess i need to cancel my £1300 annual subscription and go to someone like sky

  • AmbroseBarnaby Barnaby & Chris (@AmbroseBarnaby) reported from Richmond, England

    Anyone else left virgin media and can explain my final bill. We have now served our 30 day notice our service was cut off today. We got billed on the 12th of every month. We just got another bill with a credit and a readjustment to the final amount due Is this normal B.

  • Nada_Altobaishi Nada Altobaishi (@Nada_Altobaishi) reported from Ealing, England

    @virginmedia I am so disappointed with the service. I moved to my house in August and joined Virgin Media because I thought they had the best service. To date we are not connected and the date we were given is 29th December!! Point to note that we have no internet in the house!

  • maiku_akahane 赤羽マイク (@maiku_akahane) reported from Kensington, England

    I feel down as my @virginmedia internet.

  • FieldsyUK Chris Fields (@FieldsyUK) reported from Chorleywood, England

    @ItsDaveClayton @virginmedia Mesh Wi-fi is the only way Dave. Most ISP routers are a bag of crap, turn their wifi off and use an external mesh system. Obviously if you’re getting 12Mbps wired at the router you’ll likely need to speak to Virgin.

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @virginmedia Hi is there any way remove your "Advanced Network Error Search", it is stopping me access company related sites, if I want to search I would use #Bing or #Google. Look forward to having this removed not disabled from my account ASAP.

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @MBRL13 @virginmedia Hello you’re lucky,I have to tired to cancel with Virgin media on a Number occasions via their silly text message service.i found it strange you can’t cancelled via email only my letter or telephone call , from May to November one one picks up the phones

  • RoyPio1 Roy Pio (@RoyPio1) reported from Southall, England

    @virginmedia 16 hours on the phone just trying to get a WiFi booster your customers service is a joke 🤬🤬🤬🤬

  • EmilyDrabs Emily Drabble (@EmilyDrabs) reported from Camberwell, England

    @virginmedia But can I order the free ones that are part of my deal? That’s been my problem that no one has been able to sort out!

  • olybarnsley oly barnsley (@olybarnsley) reported from Islington, England

    @virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    @ItsDaveClayton @virginmedia Business or Residential service? We switched to VM Business two years ago and it is night & day better. Wi-Fi switched off at router and BT Home Hub used to distribute Wi-Fi throughout the house. I get 550 to the house and over 200 in other rooms

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia Still with the problem, no answer

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @zesty_al @virginmedia You have 14 days cooling off period you can cancel,Virgin media don’t pick up their phone calls and their text services is a joke , and your can’t email them , you gotta write to them how inconvenient is that for customers 😡

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @virginmedia That doesn't work when you have to use a work proxy filter and you think it not on your network, and when going to that website on another device it's disabled, this is why I asked for it to be removed as disabled for you is not disabled.

  • a_peezy22 Not Alex (@a_peezy22) reported from Windsor, England

    Another day, another @virginmedia outage 🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GusAlston Gus Alston (he/him) (@GusAlston) reported

    @virginmedia Great. So total outage gets compensation, but you've decided it's OK to just charge your full amount for 4+ days of intermittent faults directly caused by your team

  • Dal_Bhamra Singh (@Dal_Bhamra) reported

    @virginmedia Finally spoke to someone who may have fixed my issue but my bill is incorrect which needs addressing now.

  • thinhobispo boop (@thinhobispo) reported

    @virginmedia is there a power outage or something? my wifi wont work on anything 😩 since yesterday. I’m in Lisburn area.

  • DavidFrisby David Frisby (@DavidFrisby) reported

    @virginmedia I've sent 2 letters which for some reason you turned into a complaint instead of requesting to disconnect. I then used your WhatsApp service. 12 hours in and your service is now having issues and can't deal with my request. This is ridiculous

  • heylookitstash Nat (@heylookitstash) reported

    @virginmedia hi, is there a connection problem in SW12? Our Internet has been down since midday

  • Callumreal1 Callum (@Callumreal1) reported

    @virginmedia why is is it so hard to make a complaint against you!? Surely you have to make this as easy as possible?

  • lynnmckellar1 lynnmckellar (@lynnmckellar1) reported

    @virginmedia As a loyal customer of Virgin Media for 34 years (formerly Mercury) I have just rang to ask for an extension to my disconnection date of 23/2 due to new supplier issues but told by Shazel at VM this is not possible - We will be left with no services after this date

  • Embotaloonie emma mees (@Embotaloonie) reported

    @virginmedia absolutely fuming arranged a connection for tomorrow as we are moving only to be told there's been a mistake and its not being done until Wednesday when no one is available to be at the house what an absolute joke please help

  • BeautifulScotl2 Beautiful Scotland (@BeautifulScotl2) reported

    @virginmedia why am I having such an issue cancelling my account, day 3 on WhatsApp chat getting passed from pillar to post, my girlfriend house that I'm moving into already has Virgin installed, this is horrendous feel like killing myself

  • matty142 Matthew Hudson (@matty142) reported

    @BTBusiness are you like them idiots @vmbusiness would you like a new customer? Hit me up need phone line broadband and mobile deals VM can't for fill my needs