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Virgin Media outages and service status in Northolt, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Northolt, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 1, 10:20 AM GMT+1.
  • 68% Internet (68%)
  • 11% Total Blackout (11%)
  • 10% Wi-fi (10%)
  • 7% E-mail (7%)
  • 5% TV (5%)
  • 1% Phone (1%)

The latest reports from users having issues in Northolt come from postal codes UB5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 1: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Uxbridge, Hammersmith, Southall, Stanmore, Watford, Greenford, Northolt, Brentford, Borehamwood, Elstree, Hounslow, Isleworth, Ealing, Hayes, and Wembley.

CityProblem TypeReport Time
Uxbridge Internet 6 hours ago
Hammersmith Wi-fi 7 hours ago
Southall Internet 17 hours ago
Stanmore Total Blackout 19 hours ago
Watford E-mail 2 days ago
Greenford Internet 2 days ago

Nearby cities with recent reports

Hammersmith

10 recent signals

7 hours ago
Southall

4 recent signals

17 hours ago
Stanmore

2 recent signals

19 hours ago
Uxbridge

1 recent signals

6 hours ago
Watford

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • 1SLToo
    Andy (@1SLToo) reported from Rickmansworth, England

    Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

  • muloongo
    Muloongo Muchelemba (@muloongo) reported from Kensington, England

    @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

  • GabrielaLungu
    Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Hammersmith, England

    @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

  • TimmyLDN
    🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • IstvanOFatyol
    Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

  • hodgie_hd
    Alan Hodge (@hodgie_hd) reported from Kensington, England

    @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford District, England

    @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

  • MrsJerryTweets
    SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

  • lhntennis
    Lee Neale (@lhntennis) reported from Richmond, England

    @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

  • browngaybitch
    BuG$y (@browngaybitch) reported from Harrow Weald, England

    Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

  • UF1902
    Umar 馬 ➡️ 🇨🇭 (@UF1902) reported from Hounslow, England

    @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

  • morish1
    maureen robert (@morish1) reported from Hillingdon, England

    @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

  • ImaginaryCard
    MoMo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

  • aliceandtheink
    ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AFC_OSRS
    Cobes (@AFC_OSRS) reported

    @j_ball13 @virginmedia Ignore them till the death certificate they can't do ****, all smoke n mirrors. Had that issue with my uncle passing. 1 email in writing and when obtained provide death certificate.

  • germann_ro
    roger07 *** (@germann_ro) reported

    @virginmedia @bexholloway Hi is there any known issues with sky sports app login ?

  • JagsArthurson
    Jags Arthurson (@JagsArthurson) reported

    @briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong

  • jokewapo
    john rowan (@jokewapo) reported

    @2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.

  • AG10szn
    AG10CookingSzn (@AG10szn) reported

    @eternalelneny @virginmedia Well done mate, chuck a couple of minimum wage workers under the bus who are working to fix your wifi so you can goon at home. Selfish prick

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!

  • StephenOld
    Stephen Old #FBPE (@StephenOld) reported

    @thenorth4theeu @virginmedia I tried to change a few years ago but they made the process impossible. They sent me texts instead of emails and no other providers will deal with Virgin directly. They have just been fined for their poor customer service, I think. They don't even reach basic standards of decency

  • strikecenter147
    Banshee (@strikecenter147) reported

    @Benleo Ben bring up your hub on virgin media I guarantee you it’s been hacked and you get a warning. This is happening all over London and I can’t get anybody to help me with it. Bring up your own Virgin media hub and you will see what I mean.

  • jasongued
    jasong guedeney (@jasongued) reported

    @virginmedia just found out an outstanding bill of £81. It is now effecting my credit score! This is after various phone calls and reassurance that this issue had been sorted! Terrible. This issue was sorted 5 months ago and I have to find out through experian. OFCOM!?

  • gideon_
    G 🇺🇦 (@gideon_) reported

    @virginmedia another broadband outage in North Manchester?? At what point are we legally allowed to leave contract due to the amount of issues? Please advise