Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Egham, London, Hounslow, Harringay, Croydon, City of Westminster, Kensington, Twickenham, Camden Town, Hampstead, Wembley, Southall, Mitcham, City of London and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Egham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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karen butcher
(@karenlilylion) reported
from
Camden Town, England
@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
And @virginmedia is down again in N19.
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Karen Sarah Myring
(@KarenMyring) reported
from
Croydon, England
@virginmedia I sent a complaint by email 17th December but not had a reply this exceeds the 28 days on your complaints policy can you help
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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Mike Grimmel
(@mikegrimmel) reported
from
Hillingdon, England
@virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
After two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!
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Theo M-T🏎🏁✝️
(@BowenKnight_24) reported
from
Spelthorne District, England
**** Virgin Media and their bullshit WiFi man😒
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
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Phil
(@Phil_precious1) reported
from
Camberwell, England
It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,
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Courtney Lynn Murray née Hauseman
(@Courtneyxx) reported
from
Brentford, England
@virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
In the four minutes it takes to join an actual queue for customer support, Virgin Media tell me I should use their website to get help *five times*. I can’t do that if my internet isn’t ******* working, can I?
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Chris Myers
(@CMyersPhysio) reported
from
Kingston upon Thames, England
@virginmedia waiting for over an hour on two occasions - absolutely useless - I wish I had never started using them
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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clayton barreto
(@barretoclayton) reported
@virginmedia All these days they stated everything is under control and today suddenly I was told that the building team cannot dig due to an issue??? @Offcom needs to see this. It will cost us our jobs and my child's online education. @educationgovuk
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Niall Kearney
(@NiallKe89851031) reported
@virginmedia I just got through to a support agent but the call dropped. Anyway of getting through without waiting 30 minutes?
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AKA J
(@Jaloopa23) reported
@virginmedia I never got a notification for this tweet. I'll try that now
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Albina Leicester
(@albina0727) reported
@virginmedia Customer Service operation isn't efficient, neither people orientated, needs operational strategy development! Rising attention on social media since services are so poor! Please help! My account number is 831179102, a.r. 30
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Jason Hill
(@JasonHi18384399) reported
@virginmedia Twice you have changed my contract at my request and twice you’ve messed it up.. over 2 hours on the phone to customer service department and still the most unprofessional service ever! My time is valuable too
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Donna Barrett
(@B63donnaaddict) reported
@virginmedia your #betterconnected is rubbish had problems for 3 days, now internet gone completely and have to wait till next Wednesday 31 August for technicians, rubbish service sorry I switched to Virgin.
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Kel Curwood ⭐️⭐️
(@Kel_NFFC) reported
@virginmedia WHAT AN ABSOLUTE JOKE!! 10 DAYS FOR AN ENGINEER COS YOUR CRAPPY EQUIPMENT BREAKS AFTER IM TOLD TO CANCEL MY PREV APP COS YOU ‘FIXED’ IT!!! ABSOLUTELY LIVID AND IM GONNA BE LEAVING YOUR CRAP SERVICE AS SOON AS I CAN
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Albina Leicester
(@albina0727) reported
@virginmedia @MCNEATofficial Customer Service operation isn't efficient, neither people orientated, needs operational strategy development! Rising attention on social media since services are so poor! Please help! My account number is 831179102, a.r. 30
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Kel Curwood ⭐️⭐️
(@Kel_NFFC) reported
@virginmedia But you’re not sorry! I got told to cancel my prev app cos it fixed with a signal update. I pay over the odds for a service I can’t use!!! Absolutely disgusted
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Donna Barrett
(@B63donnaaddict) reported
@virginmedia Yes I have but really unhappy to have to wait 5 days. Thought a company as big as virgin would be able to resolve issue quicker.