Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 12/23/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Harringay, City of Westminster, Hammersmith, City of London, Hounslow, Hayes, Southall, Paddington, Watford, Walton-on-Thames, Wembley, Islington and Brentford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Islington, England

    @virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.

  • AyyazKasmani Mohamed A Kasmani (@AyyazKasmani) reported from Hillingdon, England

    2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • roxburghshire ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?

  • wantrealtruth ross (@wantrealtruth) reported from Camden Town, England

    Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Camberwell, England

    @virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia my broadband has just gone down. Makes working from home impossible.

  • barfolo1979 Bartosz Zakrzewski (@barfolo1979) reported from Hammersmith, England

    @virginmedia @mrslooker Problem continues at E15 2BT. Any advice??

  • martinoxley martinoxley (@martinoxley) reported from Richmond, England

    @virginmedia Internet down again. What are you doing?

  • Gavarnos Gavin Mac (@Gavarnos) reported from Croydon, England

    @virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?

  • andyfry andyfry (@andyfry) reported from London, England

    @virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

  • martinoxley martinoxley (@martinoxley) reported from Richmond, England

    @virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.

  • SheilaSobrany Sheila Sobrany RGN RNT Chair of HAREDIN (@SheilaSobrany) reported from Barnet, England

    @Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service

  • dominicjoyner Dominic Joyner (@dominicjoyner) reported from London, England

    @virginmedia - how do I report a specific problem with a TV service?

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • cooki40 Tracey Cookson (@cooki40) reported from Richmond, England

    @virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint

  • phillipsc Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • L4DYJ4NE Jane Carcetti Porter (@L4DYJ4NE) reported

    After 14 years being a @virginmedia customer just called and cancelled as nothing they can do about awful WIRED internet connection. Now they have just switched off our WiFi as punishment even tho have until Feb before contract up #ShameOnYou

  • ShamrockFleets Ellehcim (@ShamrockFleets) reported

    @virginmedia Things were fine today until around 5:15pm and now it's not working again! I can't can't my work and my son can't do his 😑 what is going on!?

  • batigoal412 batigol4 (@batigoal412) reported

    Want a decent wifi signal in your house and exceptional customer service from your broadband provider? Then, stay away from @virginmedia

  • Habzii_Official Habib Habzii Miah (@Habzii_Official) reported

    @virginmedia what kind of service is this. All you guys have been doing is cause a lot of issues. Still not had the complaints team coming back to me regarding this. Tempted to just cancel and go to @SkyUK. Three years and nothing but problems. Calvin for money gone worse

  • courtez99x Courtney (@courtez99x) reported

    @virginmedia Thank you for replying. It is still awful. We are meant to have really fast internet but I can’t work from home because the internet keeps going or it’s just too slow and my boyfriend can’t even play online for Fifa on his Xbox

  • rebecca_curtis Rebecca Curtis-Moss (@rebecca_curtis) reported from Edinburgh, Scotland

    @2wheels2dex @virginmedia No, as in the internet cuts off a lot. The reason I think it’s a MacBook problem is I’ve sat with both a laptop and a MacBook on zoom simultaneously, one has cut out repeatedly whilst the other’s been fine. Every MacBook (three) in the house has had the same problem.

  • cfeasey8 Carl (@cfeasey8) reported

    @virginmedia also your connect app is useless, doesn’t even recognise your own boosters and can never find my router. Poor to zero service across the board

  • BianncaBalan Bianca (@BianncaBalan) reported

    @virginmedia is there any issue in Bexleyheath/Greenwich area???!!!??? I don’t have internet since yesterday and I’m working from home!!! Been calling the helpdesk line and no response so far!

  • ScoBO89355520 ScoBO (@ScoBO89355520) reported

    @virginmedia Hi the complaint ref number is COM104266762 please note the complaint compensation request is for the length the complaint has been open NOT the days loss of internet / earnings!!

  • rmitty reema | BLM (@rmitty) reported

    @lovefrombridget @virginmedia top tier customer service