Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, City of Westminster, Slough, Chesham, Paddington, Islington, Camden Town, Wembley, Croydon, Richmond, Harringay, Kingston upon Thames, Streatham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Sandeep Pandya
(@spandya1) reported
from
Watford District, England
Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@virginmedia Wi-Fi still down.
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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Sandeep Pandya
(@spandya1) reported
from
Watford District, England
@virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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Ross Harvey aka The Project
(@rh_theproject) reported
from
Hillingdon, England
@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Camden, England
@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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foy
(@stuart_foy) reported
from
Haringey, England
lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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Paul Lewis
(@paulstevenlewis) reported
from
Mill Hill East, England
@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vikki Howell
(@Quakerhowell) reported
@virginmedia Track your complaint shows nothing. I also know that if I contact ofcom without a deadlock letter they will refer it to virgin to resolve & track it from there so as least I will be able to register the complaint & they will look into your complaint process which isn’t working
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SK
(@SJK30) reported
@virginmedia Guys I’m not asking you to do anything with my account specifically I was making you aware of a potential issue with your password reset service that would affect others. I honestly gives you trying to explain it. Maybe just show these tweets to your IT dept who will understand
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Is that Liz?
(@Wats_occuring) reported
@virginmedia I wondered if an newer hub might help - we have Hub 3 - would a Hub 5 be better perhaps?
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Nev Dean
(@rednev2005) reported
@virginmedia I’m getting the same peak speed as before, even though I’m supposed to be double now. The new hub has as weaker signal & I now have blind spots in the house that were never there before. Hub in exactly the same spot.
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Davey Asprey
(@Daveyasprey) reported
@Matt_B4DG3R @virginmedia It's been getting slowly worse and worse since 2020,. The Hub we've had for several years now, and I'm sure this is the issue, but they are unwilling to fix or replace. I'm at my wits end now, especially as it's affecting me working from home.
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Karlene
(@Karlene_mcr) reported
@Jacob_Quinn @virginmedia Plustnet is the best one I’ve had and you know how **** my signal is in the flat I have no buffering or anything with this one x
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Michelle Doughty
(@michelledonkey) reported
@virginmedia I am referring to my own services. As promised yesterday no one bothered to turn up with a new hub in the hope this may get us going until a technician can come out. Being told lies by your team. If not sorted we will cancel and go back to Sky who we had no problems with
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SK
(@SJK30) reported
@virginmedia I would say it’s not specific to my account folks, given I work In IT. Anyway I’ve found a way to resolve it by opening another page but I was trying to give you an understanding of the poor customer journey.
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Andrew
(@AndrewMarsay) reported
@virginmedia Just turned off my wifi and tried using mobile data, same problem I’m afraid
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Mikey Charles
(@mikeycharles93_) reported
@virginmedia absolute disgrace how your customer support team/ marketing team speak to existing customers. Nearly 24 hours of communication with various staff constantly upselling and not listening to what we actually want. Ridiculous. Will be leaving - @SkyUK interested?