Virgin Media Outage Report in Northolt, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Windsor, Hammersmith, Wembley, Ealing, Southall, Watford, Richmond, City of London, Paddington, Barnet, Hounslow, Hampstead and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
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Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia so not only have we had no service for 9 months - you now want to charge extra as we are cancelling now. Seriously the worst service on record. 5 hours to answer call as well.
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh
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george
(@_georgey) reported
from
Richmond, England
Obviously never got a response from this @virginmedia
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia looks like I'll never have internet again. No connection since this morning!
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David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia never did I think that in 2020, I'd be home struggling with terrible broadband. Its been more than 24 hours now! #virginmediadown
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
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Yao Song Ng
(@notquiteYao) reported
from
Croydon, England
@virginmedia I want to leave. I really want to leave. Your first customer agent was good, your second agent (cancellations) was rude, and the third (technical) was plain useless. I can’t afford your service, I suffer severe depression, and I can’t keep spending 45mins doing this
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Hadi Taheri
(@persianuk2017) reported
from
Kensington, England
@virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J Rodriguez
(@RodriguezMayn) reported
@virginmedia What will the technician do if you say there's a local issue
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FPL RED BARON
(@duke_olaf) reported
@virginmedia 2 laptops and 2 phones both having connection issues
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FPL RED BARON
(@duke_olaf) reported
@virginmedia Hello Virgin awful connection working from home in the KT35AE area, yes i’ve turned it on and off im not paying £25 for an engineer so what’s going on
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Mike the Fish
(@MJlePoisson) reported
Anyone else finding #virginmedia 's #websafe isn't working properly. Ludicrously poor protection.
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J Rodriguez
(@RodriguezMayn) reported
@virginmedia But the engineer text was sent to us way after the local issue apparently started? So you're saying nobody's coming today even though we've had no text or notification of that fact?
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Kemmmy ✨
(@inthecloset) reported
@virginmedia Nope. Your phone lines are down. I've been cut off 5 times this morning.
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Jacqui Francis
(@AdinaMay) reported
@virginmedia good morning. Over 3 months I've had WiFi problems. 2 engineers have 'fixed' the problem but it continues. Both left contact details that don't accept calls and don't respond to txt messages. 🤔
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Lee Randall
(@randallwrites) reported
@virginmedia I don't have the three hours it takes to deal with your team. I was promised three, you sent one. How bloody difficult is it to keep a promise to a customer? Apparently the answer is: impossible.
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Mickeyb57
(@mickeyb54) reported
@virginmedia Also call centre person said manager will call me in next two hours on mobile. Two hours. What a company. I think the word I'm looking for is '****'.
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Steven Simpson
(@Speel1991) reported
@virginmedia Could you answer that do advanced payment fees from moving cancel each other out?