Virgin Media Outage Report in Northolt, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, Mitcham, Watford, Ealing, Slough, Croydon, Hampton, Kensington, Twickenham, Muswell Hill, Acton, Amersham, City of Westminster and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Feltham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Adam Morris
(@adammorris101) reported
from
Camden Town, England
@virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?
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Elspeth Van Der Hole
(@ElspethFit) reported
from
Kingston upon Thames, England
@Lgb89 @virginmedia We had the same situation about a year ago and they replaced both our boxes with the new ones 😩 it’s just our whole WIFI that’s useless, never not had issues with them and there’s always a “technical fault” being fixed somewhere 🙃
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
When can i leave from the poor service which is @virginmedia ?
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Subhendu Dey
(@subhendudey) reported
from
Kingston upon Thames, England
@virginmedia So that's fine it looks you don't want to resolve the issue. I made many calls. I shared my account details with you and you can travel it. My contact details are there.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Southall, England
@virginmedia Service is back, but I moved over to VM recently and the service from my previous provider was much more reliable. WiFi has been down several times in the last few months.
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!
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Elspeth Van Der Hole
(@ElspethFit) reported
from
Kingston upon Thames, England
@virginmedia why are you so ******* terrible? I just want to watch Netflix.
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?
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🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩
(@Poupina__) reported
from
Islington, England
Virgin media is down again ??? My WiFi is not working man 😒😒😒
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Nizbit LFC*
(@nizbit) reported
from
Kensington, England
@courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect
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Subhendu Dey
(@subhendudey) reported
from
Kingston upon Thames, England
@virginmedia I will be waiting for a call from your end as I can see you have sent me the bills on my email asking me to pay immediately. I had used your services since last 10 years. Your service has gone down to worst.
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Amrat Patel
(@amrat_patel_100) reported
from
Barnet, England
@ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.
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ClareOTstudent
(@ot_clare) reported
from
Croydon, England
@virginmedia having major issues with our internet going off at very regular intervals in Thornton Heath. Please could this be looked at?
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Nicola Slyper
(@nixearle) reported
from
London, England
@virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?
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DJ S DOT
(@djsdotsv) reported
from
Islington, England
@virginmedia internet down again 2nd night in a row #fixup
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Bobby Birchall
(@bobbybirchall) reported
from
Ealing, England
@virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.
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Alison Simmons
(@divaAlison1) reported
from
Lambeth, England
What is it with customer service these days, first @virginmedia now @Lookaftermybill supposedly calling me back to discuss the issue at 12.15pm - as of yet nothing #3pm #useless #noservice
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HARRY T
(@Spencer0814) reported
from
Lambeth, England
@virginmedia @VirginMediaCorp @richardbranson wow! We are barely into the month of August and my broadband service is down yet again!!! The tech team are saying it will take 4.5hrs b4 connection
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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adam
(@adammmm___) reported
@virginmedia WiFi - it just keeps on cutting out randomly and has poor spikes
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Patrick Fox
(@pnfoxs) reported
Virgin media have hanged up on me twice trying to cancel my broadband
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KK
(@_kedem) reported
@virginmedia - it's been 24 hours since the internet has stopped working and still no solution. How does one cope with faults like this one when working from home? Come on.. 24 hours. Fix it.
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Julien Noizet
(@JulienNoizet) reported
Very disappointed with @virginmedia broadband. Intermittent internet issues every few days from no connection to speeds way below what we pay for. Very convenient to work from home 😑
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MyBananaRepublic
(@hans20101970) reported
@virginmedia #virginmediadown Today is fifth day since @virginmedia cut the broadband to my house. Still waiting to get reconnected. Reason they cut without informing me is someone down the street ordered a new connection To my house 😚
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Ben Costello
(@Benj_Costello) reported
@eon_next and @virginmedia must both use the same customer service handbook. Neither able to deliver on time, both cause working from home to be interrupted longer than quoted, neither call you back as promised #PoorCustomerService
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Heartbroken Leaseholder 💔
(@BristolCladding) reported
@virginmedia Yes we have and they have been useless and said they don’t know what is the issue. And we are still sat here with no internet. Any more suggestions?
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HowDareYou
(@HowDare22555048) reported
@virginmedia Trip Hazard discovered by myself, a customer during installation. Loose cable under outside step. My neighbour has young children which was an accident waiting to happen #nocompensation
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Chris Yeung
(@ChrisYeUK) reported
@virginmedia home broadband nightmare continues with Virgin. Another outage - not even 2 days since the last outage. The cable broadband is getting really unreliable in the last 1.5 months. What’s happening?
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Neil Taylor
(@entersandmanuk) reported
@virginmedia Takes an age to get through, and always just told to reboot everything and there is no known issue! 🙄