Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Richmond, Croydon, Wembley, Harringay, City of London, Kingston upon Thames, Streatham, Hounslow, St Albans, Harrow, Southall, Hampstead and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| Richmond |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
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Paul and Sir Fluffy Watson
(@Praeceps69) reported
from
Hounslow, England
@virginmedia I'm already a customer. I was considering moving up north, until I found out that nearly all the areas I want to move to have no virgin broadband. So I am stuck where I am.
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@virginmedia It's the first time for the cabinet but multiple times for the sh## service
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Sammi T
(@Sammi__B) reported
from
Camden Town, England
@virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia I’m on my 2nd box now and it’s doing the same as the last one, picture cuts out and says no signal, when I reboot says starting up for ages then no signal
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Martin Phillp
(@PlexNetflix) reported
from
Camberwell, England
@Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@TheMichaelMoran @virginmedia I know, not as regular but I get issues + creative billing. But they ring every week to up sell. I just need to get my arse in gear & switch
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Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
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Monroe
(@MonroeJoe) reported
from
Kensington, England
@virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia This is not customer service. It's inertia selling. I have to call you, fill in forms etc for a problem you created. You have all of my details. I want you to contact me.
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Nigel Pearce
(@nigeljcp) reported
from
Barnet, England
Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.
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SDM
(@StevenMcFarlan4) reported
from
Wandsworth, England
@virginmedia your app and customer service are absolutely dreadful. Been going round in circles with captcha for 20 minutes, the ‘forgot your password’ link doesn’t work, and nobody replies on the online chat!!! 🤬
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Jonathon Lisseman
(@Jonathon73) reported
from
Richmond, England
@virginmedia I cannot believe the audacity of your adverts. We live in Twickenham and have regretted every day since we switched from Sky. (Even though they were robbing us for 11 years loyalty). We would happily pay overpriced sky for absolutely substandard virgin service.
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David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
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Chi Lord
(@RevdChi) reported
from
Hillingdon, England
So disappointed with my phone call with @virginmedia customer service team trying to rip me off. Needless to say that I’ll be ending my subscription with them. #worstever
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Robert Paterson
(@Robbie_Paterson) reported
from
Lambeth, England
@virginmedia Seriously @virginmedia down again!!!!!! What an absolutely useless bunch you are!!!
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ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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Bhamini Lynn
(@BhaminiLynn) reported
from
Slough, England
@virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Richmond
(@anna_woolhouse) reported
@virginmedia Ah I haven’t spoken to anyone yet who seems like they are available to give extra time. One of the main problems is how long it has taken - firstly to get through to someone and then secondly to deal with the issues.
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Bhersy Magtultol
(@BhersyM) reported
@virginmedia @virginmedia of course not tried again last night another hour of my life I can never get back iv tried opening a formal complaint I'm at a lost at this point
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arnoldpalmer48
(@arnoldpalmer48) reported
@virginmedia Virgin Media hub 3. I’ve done the online checks and I’ve tried resetting it (on and off) and factory reset. The light is white when it’s not working. It doesn’t matter if you are sitting right next to it or metres away. Same problem
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Loren Jay Mulligan
(@lorennnjay) reported
@virginmedia I understand they’re not instant but every time you close I have to start the security process again! It’s ridiculous so I did 9hrs of backwards and forwards yesterday to have to start all over again today. Absolutely terrible customer service.
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Mo J
(@A_J_500) reported
@virginmedia 2-3 hours waiting time on your live chat is that some sort of joke? Phone support is non-existent too. I’m already regretting switching to you. 😡
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Charlotte Madden
(@Clfmadden) reported
@virginmedia Been trying to contact you via web form, phone and WhatsApp for a week. Have WhatsAppd every day since Saturday. I just want to cancel!!!!
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Anna Richmond
(@anna_woolhouse) reported
@virginmedia No calling is the only option my mum can use - but it’s very difficult. So please can you tell me what extra support you can offer when using your phone customer service?
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janis monty
(@MontyJanis) reported
@virginmedia I have been without WIFI for 10 days now and your engineer did not turn up on Saturday afternoon or yesterday, I took a day off work without pay and after 3 calls still not sure what’s happening. Please help me resolve this problem!
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Richard Thorpe
(@RThorpe1981) reported
@virginmedia Same. I've got less than my Internet speed and still no tv service. Some people I spoke to online who has had same issues say the wrong box has been selected on my account hence why the 360 i got won't work. I turned it all off over night Inc Internet. Turned on again and same.
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Dave Smart
(@DSmart_PEteach) reported
@virginmedia we only have 2G internet coming from hub. No 5G. We have restarted router. No problems reported in area. Wife works for NHS from home and we need the 5G.