Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southall, Hammersmith, Wembley, Croydon, Merton, City of Westminster, Paddington, City of London, Islington, Harringay, Hounslow, Barnet, Hayes and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
@virginmedia not satisfied with what’s going on with the service today. I’m paying to watch a blank screen! Great. #VirginMedia #NotHappy
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Rachel Major
(@RachMajor) reported
from
Kingston upon Thames, England
I swear my virgin media is cursed. Ever since they rang me up and convinced me to change my package to include sky sports it’s been broken every time I’ve wanted to watch a game. 😩 just hung up after waiting on the helpline for over 30 minutes with no response
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
Anyone else experiencing problems with @virginmedia 😡 #PoorService
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
@JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia @beck9965 No TV and your service says there’s no issue. Can’t access app, desktop and you don’t answer the phone. Poor.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Chris
(@HWick_Bluenose) reported
from
Richmond, England
@virginmedia So I lose @btsportfootball in the second half of the Man City Women - Chelsea Women game a a crucial moment. Down for days recently. Website closed down, presumably because it isn’t scaled to cope with customers when issues arise. TV still off. Joke.
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!
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Nicola Arnold
(@njanea) reported
from
Richmond, England
@virginmedia - your website is down & your phone says “sorry we’re busy, try again later” - any idea why our tv has gone down, as we have no way to ask anyone!!!!
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia would love to watch this but you cannot provide the service that we pay for.
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cat lady🔶️🕷 #Support3Rs #Revoke,Remain,Rebuild
(@MillsRyder) reported
from
Kingston upon Thames, England
@virginmedia use terrestrial TV SERVICE if you can. Bypass the box.
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JSK1
(@skoney_girl) reported
from
Merton, England
@Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia c’mon this is poor service. Can’t sign in, can’t call you, can’t watch TV, this can’t go on
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Dave
(@BigadeeDave) reported
from
Richmond, England
@deborahnorton1 @virginmedia Not working on Tw11 either, only just got over the battle of getting a credit on our bill when It went up the creek b4 xmas 🤬
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Neil Edwards
(@nlpedwards) reported
from
Richmond, England
Oh look @virginmedia have delivered a crap service all afternoon... shan’t be renewing when contract ends. Terrible service, terrible customer service.
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David Webb
(@craftybeards) reported
from
Kingston upon Thames, England
@virginmedia Yup looks like the whole system has gone down. Just as the rugby started! Thanks @virginmedia talk about ruining a Sunday afternoon.
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Ladakovich.
(@ladakovich) reported
from
Richmond, England
@Arsenal @Everton @HectorBellerin @DaniCeballos46 Looks like if you have Virgin Media as unfortunately I do then we won't be able to watch the game today as their system is down yet again .. ((((
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Nick
(@NickO_L1805) reported
from
Richmond, England
@MurlocPhil @mainlymono @virginmedia I can cope with the outage (VM mega-fast WiFi still fine so laptop hooked up to TV), it’s the inability to get any sort of response or information from @virginmedia that bugs me. Just an update via tweet, or even just a voice mail message when you ring them, would suffice.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seb Walsh
(@seb_walsh) reported
@virginmedia We don’t have a wifi issue, we just delayed part of the installation while we had building work done. It sounds like you have a different threshold for sending engineers in to new customers which will make you money, and to existing customers that won’t...
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Steven Tierney
(@stierney233) reported
@virginmedia Not at the minute, apparently we need a new drop cable installing, if next doors decide to have it removed then we will be having problems
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Elinor's Raw Honey
(@raw_elinor) reported
@virginmedia I have no internet in Belvedere. Please tell me if there is any problem in area 22 as I am working remotely today. Yesterday was the same. Not a good @virginmedia.internet service lately, not for the speed you guaranteed
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MC Balloon
(@JayWilliams1_) reported
@virginmedia @BeanMonkey Oh the old pinhole reset. Your answer for everything. Worst internet and service ever
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Darren Parker
(@dazlad70) reported
@virginmedia I still need help
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Fanshu Yang
(@fanshu_yang) reported
@virginmedia @fanshu_yang Customer service line all lies-no manager there; resolutions team can’t be reached or everyone was resolution; tricked us to pay wrong bill by promising to send £50 check to compensate; when I chased, got told no such note. Listen to your recorded call!
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🦄🏳️🌈NotEvery1LikesMe🏴🦄
(@Just1aThemDayz) reported
@virginmedia No, I've got virgin media, the cables you lay nearly 5 years ago have caused nothing but faults daily. I want my house RE-CABLED into a different network wires box. I've been begging for this 2ince 2017 Will you PLEASE just tell me when you're allowed to recable my house
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🦄🏳️🌈NotEvery1LikesMe🏴🦄
(@Just1aThemDayz) reported
@virginmedia No, I've got birhin media, the cables you lay nearly 5 years ago have caused nothing but faults daily. I want my house RE-CABLED into a different network wires box. I've been begging for this 2ince 2017 Will you PLEASE just tell me when you're allowed to recable my house
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HateBrexit
(@BrexitHate) reported
@virginmedia " we support all of our customers, and we’re trying to keep our phone lines available for our most vulnerable customers, so unless your query is urgent please help us by not calling in. Thanks for bearing with us" Then I got a response at 0800 hrs today and because I wasn't up...
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Philip McKenzie
(@doctorrs2h3) reported
@virginmedia I called again on Tuesday or Wednesday, my contract ended despite me not agreeing, but was promised a call from a manager to raise a complaint; unsurprisingly still no call. Looks like I am an ex-customer. @Ofcom @MartinSLewis grateful for advice.