Virgin Media Outage Report in Northolt, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Harringay, City of Westminster, Hammersmith, City of London, Hounslow, Hayes, Southall, Paddington, Watford, Walton-on-Thames, Wembley, Islington and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
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ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Camberwell, England
@virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia my broadband has just gone down. Makes working from home impossible.
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia Internet down again. What are you doing?
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
@virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Tracey Cookson
(@cooki40) reported
from
Richmond, England
@virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Carcetti Porter
(@L4DYJ4NE) reported
After 14 years being a @virginmedia customer just called and cancelled as nothing they can do about awful WIRED internet connection. Now they have just switched off our WiFi as punishment even tho have until Feb before contract up #ShameOnYou
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Ellehcim
(@ShamrockFleets) reported
@virginmedia Things were fine today until around 5:15pm and now it's not working again! I can't can't my work and my son can't do his 😑 what is going on!?
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batigol4
(@batigoal412) reported
Want a decent wifi signal in your house and exceptional customer service from your broadband provider? Then, stay away from @virginmedia
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Habib Habzii Miah
(@Habzii_Official) reported
@virginmedia what kind of service is this. All you guys have been doing is cause a lot of issues. Still not had the complaints team coming back to me regarding this. Tempted to just cancel and go to @SkyUK. Three years and nothing but problems. Calvin for money gone worse
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Courtney
(@courtez99x) reported
@virginmedia Thank you for replying. It is still awful. We are meant to have really fast internet but I can’t work from home because the internet keeps going or it’s just too slow and my boyfriend can’t even play online for Fifa on his Xbox
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Rebecca Curtis-Moss
(@rebecca_curtis) reported
from
Edinburgh, Scotland
@2wheels2dex @virginmedia No, as in the internet cuts off a lot. The reason I think it’s a MacBook problem is I’ve sat with both a laptop and a MacBook on zoom simultaneously, one has cut out repeatedly whilst the other’s been fine. Every MacBook (three) in the house has had the same problem.
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Carl
(@cfeasey8) reported
@virginmedia also your connect app is useless, doesn’t even recognise your own boosters and can never find my router. Poor to zero service across the board
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Bianca
(@BianncaBalan) reported
@virginmedia is there any issue in Bexleyheath/Greenwich area???!!!??? I don’t have internet since yesterday and I’m working from home!!! Been calling the helpdesk line and no response so far!
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ScoBO
(@ScoBO89355520) reported
@virginmedia Hi the complaint ref number is COM104266762 please note the complaint compensation request is for the length the complaint has been open NOT the days loss of internet / earnings!!
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reema | BLM
(@rmitty) reported
@lovefrombridget @virginmedia top tier customer service