Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Croydon, Wandsworth, City of London, City of Westminster, Watford, Wembley, Barnet, Slough, Camden Town, Kingston upon Thames, Westminster Abbey, Brent, and Brent.

City	Problem Type	Report Time
Hammersmith	Internet	45 minutes ago
London	Internet	56 minutes ago
London	Wi-fi	2 hours ago
Croydon	Internet	2 hours ago
London	Internet	4 hours ago
London	Phone	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Tricky (@trickyvondickie) reported 3 minutes ago from Kensington, England

  @virginmedia trying your text service now

• 
  James Enck (@jimiinc) reported 4 minutes ago from Camberwell, England

  @virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.

• 
  Nikhil Saglani (@Nikhil_Saglani) reported 5 minutes ago from Barnet, England

  @virginmedia Be nice to get an answer on the phone as to why I’ve been charged £60 for leaving despite you guys not being able to service our new house - and telling us we’d face no leaving fee. Sat on hold three times for 30+ minutes. Great service!

• 
  Mat Carey (@UKmatC) reported 5 minutes ago from City of London, England

  Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia

• 
  Rafi (@_Rafi93) reported 8 minutes ago from Camden Town, England

  @virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside

• 
  ♻Michael J Keane ♻ (@KeaneMJ) reported 15 minutes ago from Lambeth, England

  @virginmedia Hottest day of the year and VirginMedia rang me up and then put me through to someone else. Left me hanging twice so far. Thought service was cancelled but money still coming out of account. I'm just trying to get email address to write to. It isn't hard.

• 
  Dan Slee (@danslee) reported 19 minutes ago from Camden Town, England

  Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.

• 
  Mercedes BB (@Messy_BB) reported 23 minutes ago from Camden Town, England

  @virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please

• 
  Will Rostron (@willrostron) reported 27 minutes ago from Merton, England

  @virginmedia what is up with your customer service line! After the automated bits get told that everyone’s busy so get music. no voice updates “we will be with you soon” or “you have x mins to wait”. Tried 3 times over 20 mins - my WiFi is rubbish and if not fixed I will leave

• 
  brazen productions- jules hussey (@brazenprods) reported 37 minutes ago from Camberwell, England

  And although operative insists there is no local issue, 5 people in my street have no @virginmedia

• 
  Rafi (@_Rafi93) reported 37 minutes ago from Camden Town, England

  @virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted

• 
  Michelle McGrade (@MichelleMcGrade) reported 37 minutes ago from Brentford, England

  No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!

• 
  Bronwyn MacDonald (@BronBron283) reported 39 minutes ago from Merton, England

  @virginmedia your customer service is shocking! Been trying to fix my WiFi (no internet connection). You won’t send someone to help but rather send a letter on “how to fix it” Gone are the days of actual help instead I’m being spoken to like I’m stupid.

• 
  Margareta Dovgal (@Margare7a) reported 42 minutes ago from Hammersmith, England

  Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!

• 
  ROB FARACE (@REDROBB1967) reported 46 minutes ago from Barnet, England

  @virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.

• 
  Toby Dawson (@TobiWanDOTA) reported 47 minutes ago from Camden Town, England

  Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!

• 
  Jordan Cunningham (@JCunninghamUK) reported 48 minutes ago from London, England

  @virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated

• 
  Wozza (@DWozza) reported 52 minutes ago from Merton, England

  @virginmedia Nope not listed there, only happening on channel 406, audio keeps cutting out and the screen flickers, tried it on 2 different TVs and having the same issue

• 
  Will Rostron (@willrostron) reported 58 minutes ago from Merton, England

  @virginmedia I’ve had over 6 months of having poor WiFi where it cuts outs and has to be rebooted every other day (twice today already!). I want a technician to come out and sort ASAP as my family mobile bills are through the roof due to using data plan instead at home!

• 
  Jack Faulkner (@jackjfaulkner) reported 58 minutes ago from Hounslow, England

  @virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean (@WafcSean) reported 1 minute ago from Nottinghamshire, England

  @virginmedia And broken again. Do you actively like stopping people from doing their job? Wastemen

• 
  Kate Cooper (@katecooperuk) reported 2 minutes ago from Brentford, England

  @virginmedia It’s working this morning but both broadband and TV have been having long outages (on av 6hrs per day) since Friday. I’m in NW10 and service status says it won’t be fixed until 12 Oct - is this still the case?

• 
  Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported 3 minutes ago from Glasgow, Scotland

  Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet

• 
  Stephen Hance (@StephenHance1) reported 4 minutes ago from Lambeth, England

  @virginmedia I am looking at feedback for a conference session I gave last week. ‘What will you take away?’ ‘Not a lot - sound was so bad I could not understand what was being said’ ‘What could we do to support you?’ ‘Support staff with better home internet’. Hope you’re proud.

• 
  Jack Benjamin (@beadyeyedjack) reported 6 minutes ago from Cannock Chase, England

  @virginmedia have got to be the worst company going. Awful awful service. Avoid at all costs!!!! #virginmedia #BROADBAND

• 
  James (@james_e_grant) reported 7 minutes ago from Birmingham, England

  @virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?

• 
  TheQueerGuy (@TheQueerGuy) reported 9 minutes ago from Edinburgh, Scotland

  Hey @virginmedia why can’t I down grade my package online, via email or live chat? I can upgrade no problem. Calling the customer help line says most of your offices are closed and I would have an hours wait to speak to someone. An hour!!!

• 
  MiaMc (@65moon) reported 12 minutes ago from Broxbourne District, England

  @virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP

• 
  🦋Bex Wimberley (@Hunnichild1) reported 13 minutes ago from Edinburgh, Scotland

  Cut off after 25 minutes trying to get through to find out why I have no service, after a 12 hour shift, thanks @virginmedia

• 
  Al's Adventures (@als_adventures) reported 13 minutes ago from Chestfield, England

  @virginmedia He has a letter as a review. So we need to speak to someone to cancel it. He’s being charged each month according to this letter. Goodness knows how long for.