Virgin Media Outage Report in Northolt, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, City of London, Hounslow, Croydon, Hammersmith, Hayes, Southall, Paddington, Watford, Walton-on-Thames, Wembley, Islington, Brentford and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown
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nH
(@nhirani1) reported
from
Brentford, England
@virginmedia Virgin broadband down in HA9 - can I get a DM pls? The customer experience for support is very bad.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@Paul_Tags @virginmedia There are consistent issues with Virgin Media going down in London SW11. It seems to happen on a weekly basis. I’ll definitely be changing provider.
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Ian Edwards
(@iann_edwards) reported
from
Croydon, England
@virginmedia doesn’t let you speak to people that can solve problems..
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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Jess Gamble
(@_jessgamble) reported
from
Lambeth, England
@virginmedia the service has dropped a few more times since this morning but is currently back on. it has now dropped over 5 times today, and it takes over 15 mins to be connected again
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George Holland
(@georgehollandd) reported
from
Watford, England
@virginmedia how is your name on planes when your Internet is this ****?
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Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@LisaPeace3 @virginmedia Exactly this unfortunately. They’ll just have to put up with me exposing them on here everytime they have ‘technical issues. X
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Jay
(@skip_0889) reported
from
Lambeth, England
@virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail
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Lou
(@NeverGiveIn123) reported
from
Hillingdon, England
@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Here we go yet again. Quelle surprise @virginmedia down in SW11 for the past few hours. Warning to anyone in South London, avoid them as your broadband provider. It truly is an awful service.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia It’s up and running now though I favour it a temporary fix as it’s a repetitive issue in Wandsworth and needs addressing. I pay a premium as opposed to going with a cheaper provider to avoid precisely this scenario. It’s far from a satisfactory service.
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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Ganesh Uttam
(@ganeshju) reported
from
Brentford, England
@virginmedia Internet and Wifi is down
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Deepakjr10
(@deepak_junior) reported
@virginmedia internet is down again. ://
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🧘🏿♂️
(@ibzsmo3k) reported
@virginmedia can you please fix your signals. I got money to make.
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XanderA2
(@a2_xander) reported
@HenryD06_ @virginmedia Dang can I have your WiFi? Lol but yeah mines has been awful lately
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Gemma Jarrett
(@gemmajarrett) reported
@virginmedia Hi when I run the service checker it just says there are faults in my area that are being fixed. It's happening now and won't be fixed till 4pm & started 11pm last night - this is now happening all the time. How can there be that many faults all the time? There never used to be.
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Trey Bastian
(@Treybastian) reported
@mahtabnejad @virginmedia I've had no issues with them until this temporary house move return. It's been a disaster since starting it!
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Snøwy
(@snowyherself) reported
@VulkanVAL @virginmedia dude i’m running 100ping on london servers. payin for 1gb down 60 up for literally jack ****
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Lew
(@Lewbatross) reported
@virginmedia Tbh I'm done trying now. Your service is shockingly bad value for money and Richard Branson is in Jeffrey Epstein's best friends list on Snapchat. In a bit
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Gemma Jarrett
(@gemmajarrett) reported
@virginmedia & I never receive compensation as it's not down for 2 days - I'm still paying for a service I can't use today though. How am I meant to work with no internet?
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Ian Syme
(@ianmsyme) reported
@virginmedia broadband probs ..done speed test and upload is normal but download is less than 1 (one) mbps ..not what I pay for and this now for 7hours and no sign from your help app of when it’ll be fixed..NOT Happy!
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Joanne Crompton
(@JoanneMCrompton) reported
@bryer @virginmedia Theres been a total outage in the area, it's not localised to my property, but we have had very little in the way of updates.