Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Mitcham, City of Westminster, Wembley, City of London, Slough, Hammersmith, Croydon, Watford, Hayes, Camden Town, Harringay, Fulham, Paddington and Merton.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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HoodyStealer
(@CrisSarfLDN) reported
from
Lambeth, England
@virginmedia I want someone who speaks proper English and has more brain cells that a goldfish to respond to my complaints ongoing from Dec 2019. I don’t appreciate being fobbed off multiple time’s and then hung up on. I pay for service I’m not getting. It’s daylight robbery
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
@virginmedia not satisfied with what’s going on with the service today. I’m paying to watch a blank screen! Great. #VirginMedia #NotHappy
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
Anyone else experiencing problems with @virginmedia 😡 #PoorService
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liz mcdonnell
(@lizmcdonnell1) reported
from
Wandsworth, England
@virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!
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James Louis Kelley
(@jameslkelley) reported
from
City of London, England
Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia would love to watch this but you cannot provide the service that we pay for.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice
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David Webb
(@craftybeards) reported
from
Kingston upon Thames, England
@virginmedia Yup looks like the whole system has gone down. Just as the rugby started! Thanks @virginmedia talk about ruining a Sunday afternoon.
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia @beck9965 No TV and your service says there’s no issue. Can’t access app, desktop and you don’t answer the phone. Poor.
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
@KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia c’mon this is poor service. Can’t sign in, can’t call you, can’t watch TV, this can’t go on
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Nicola Arnold
(@njanea) reported
from
Richmond, England
@virginmedia - your website is down & your phone says “sorry we’re busy, try again later” - any idea why our tv has gone down, as we have no way to ask anyone!!!!
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cat lady🔶️🕷 #Support3Rs #Revoke,Remain,Rebuild
(@MillsRyder) reported
from
Kingston upon Thames, England
@virginmedia use terrestrial TV SERVICE if you can. Bypass the box.
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Anna Maslowicz
(@annamazz) reported
from
Kingston upon Thames, England
@virginmedia Yes a fault yet again!!! Absolutely no service at all .... no WiFi / TV or home phone
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Stefan Rance
(@BeaverWatcher) reported
from
Richmond, England
Yo @virginmedia no tv in tw12. Looks like you have another fairly widespread issue as #virginmedia is trending once again. A quick fix would be appreciated. Missing the #rugby and dont want to miss #DoctorWho later. You will be in trouble for that!
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Chris
(@HWick_Bluenose) reported
from
Richmond, England
@virginmedia So I lose @btsportfootball in the second half of the Man City Women - Chelsea Women game a a crucial moment. Down for days recently. Website closed down, presumably because it isn’t scaled to cope with customers when issues arise. TV still off. Joke.
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Ladakovich.
(@ladakovich) reported
from
Richmond, England
@Arsenal @Everton @HectorBellerin @DaniCeballos46 Looks like if you have Virgin Media as unfortunately I do then we won't be able to watch the game today as their system is down yet again .. ((((
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Spencer
(@JohnSpencerTV) reported
phone rang off while I was busy, was it sis, did ring back, ugh, it was the dreaded virgin media retention guy again, put phone down, unplugged. Feels like a verbally abusive marriage. 1st they ignore requests, 2nd they try cash. They just won't accept leave means leave.
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Jon Chow
(@Jchownerd) reported
@Neeki871 @virginmedia Try being on the phone for them for 3 to 4 hours being passed around just to cancel only for them to give up and hang up on you 💀
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Ben Leggett
(@BenjaminLegget3) reported
@virginmedia Hey I've literally been trying to speak to someone for months, you are still sending me bills despite me leaving Virgin - your live chat and phone support just say you're in a queue for hours without answer?
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Jeanette Watson
(@addpairofhands) reported
@virginmedia Yes! I've checked when I can get on. I keep on checking, there are no issues. I'm having to reboot my hub every morning and that only works for a time. There's nothing on your site that can help, that's why I need to speak to someone!
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Jock
(@jimmyo9677) reported
@virginmedia what is wrong with your tv go app not working and there are no faults in my area
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Neeki87
(@Neeki871) reported
@virginmedia I have tried all of these avenues and non of them. I can get the support I need this is absolutely ridiculous. I have I've waited almost 4hours on hold to speak to somebody and each time the phone gets cut off. Its so frustrated 😡. The problem still hasn't been resolved..
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marie
(@gillyn4) reported
@virginmedia Going round in circles and getting no where! I'm expected to be another 16 days without a landline after 5 days last week! I need a phone as a carer for a disabled person. 30th before anyone can come is shocking customer service. 😡
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Wakar
(@warif01) reported
@virginmedia Tried the text service and nothing resolved again
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8PercentAndroid
(@8percentAndroid) reported
@virginmedia Well it took 5 hours for someone to answer over text and they then didn't really help and left for the day. So I'm back in the q. Pretty poor
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jack arazi
(@jarazi) reported
@virginmedia So you kept me on the phone to chat with you for 30 minutes to tell me to call the main customer help desk ? And you think we didn't do 2/3 times a day waiting for 45 min to 1.30 h ? I want to know how how is this business allowed to operate .. how ?