Virgin Media Outage Report in Northolt, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of London, Paddington, Kensington, Merton, City of Westminster, Greater London, St Albans, Hampstead, Ruislip, Slough, Harringay, Barnet and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
-
Allison
(@afturain) reported
from
West Molesey, England
@virginmedia holding on so long to talk to customer services that my home phone is out of charge! No wonder I want to leave them. Would not recommend at all.
-
Deirdre Gollogly
(@GolloglyDeirdre) reported
from
Barnes, England
@browndogbarnes Always had Virgin Media with no problems
-
Chels Daft ⚽️
(@ChelsDaft) reported
from
Egham, England
...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.
-
Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I want to cancel my broadband. I cannot contact you. I've been kept waiting so long my phone is out of charge. The password you sent me is not accepted. You are the most incompetent company I've dealt with in years.
-
Katie Bolton
(@katie_b72) reported
from
Islington, England
@virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!
-
Allison
(@afturain) reported
from
West Molesey, England
@virginmedia you really don't understand the concept of customer service
-
Jack
(@jackwenman) reported
from
Ealing, England
@virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.
-
Allison
(@afturain) reported
from
Spelthorne District, England
@virginmedia charging £57 to loyal customer. Offering same at £24 for new. Because no one wants to stay!
-
Andrew Kemp
(@andrew_kemp) reported
from
Paddington, England
@NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!
-
Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
-
Chelsea Dog Walker
(@ChelseaDogWalk) reported
from
Kensington, England
@virginmedia not working again
-
Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
Why have I been holding for over 30 mins @virginmedia Your response times are as bad as your fiber optic speeds. Terrible service.
-
Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
@TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣
-
Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move
-
Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I'll just cancel my direct debit
-
Allison
(@afturain) reported
from
West Molesey, England
@virginmedia finally managed to leave you. Time to celebrate! Useless service. No concept of customer service. Even asked me if it was about price because youy could do something about that.
-
Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!
-
BCL27 Design
(@bycandlelight27) reported
from
Islington, England
@virginmedia And yet after 2 days it's still not working.
-
Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please fix @virginmedia in NW3 get pixelation on channels like C4 ...
-
Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@virginmedia 40 minutes it took for one of your operators to answer the telephone with no apology. I pay for a 200MB/s service and am currently receiving about 8MB/s and it’s been like this for weeks. I hope you’ll be adjusting my bill.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Broad
(@goodolway) reported
@virginmedia Everything on wifi extender works ok ad that connects to router through powerline. So the router has some wifi transmitter problem. It is not possible to get support for it as support wizards just lead me back to web site for same checks again!
-
Steve Broad
(@goodolway) reported
@virginmedia The new web site is very nice. But problem for people with nasty problems like me.
-
M
(@S14OAB) reported
@virginmedia Just been talking to customer services about our current package, loyal customer for 5 years and you cant offer me the same price as a new customer, whats really strange I was offered a deal that meant I paid more for my current package! Unbelievable customer service
-
Avril Williams
(@calne2002_avril) reported
@virginmedia As you appear unable or unwilling to help with my complaint, I am contacting CEDR today. Your so called Customer Service is totally inefficient
-
Paul Clark
(@englandrugbyrwc) reported
@virginmedia Yes it is a service issue I have had sporadic service for a very long time. I am constantly having to reset the router. I can’t book a visit as the router works for a short period once it’s been rebooted. There is an underlying issue that is not being resolved
-
Kevin Joseph
(@Kevy_kev) reported
@virginmedia the Berkshire area has no service since 09:25 this morning. Can you provide an update?
-
Ricci Ashoori
(@RicciAshoori) reported
@bethgladstone @virginmedia What’s the issue anyway?! Not getting WiFi?!
-
Georgia
(@geoakley) reported
Hi @virginmedia, like many others, my housemates and I have been hurt financially by covid & unexpectedly have to leave our rented house. Your £240 disconnection fee is a ridiculous policy to uphold for anyone during the global pandemic, let alone a house of students. Please help
-
HandsomeEddie
(@HandsomeEddie1) reported
@virginmedia Live chat. What a misnomer. Started at 10.52; response at 11.36. System not responding apparently. Get in Q for technical team at 12.33. This is what happened in March and the promised contact then still has not materialised. Really poor customer service.
-
James Davies
(@JamesDavies91) reported
@YodelOnline Thank you have sent DM. I have not been given parcel ID or confirmation email/text. I've already spoken with Virgin Media they were unable to help.