Virgin Media Outage Report in Northolt, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Wembley, Camden Town, Harringay, Fulham, City of Westminster, Croydon, Mitcham, Paddington, Merton, City of London, St Albans, Wandsworth and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Wembley |
Internet | |
| Hammersmith |
||
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
-
Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Richmond, England
@virginmedia how bad is your service Thursday Friday before Christmas no service * can you call ❌ NO * customer service - enjoying Christmas with Sky ❌ do they care ❌ No TW11 has no @virginmedia service #howbadisthat #whocares #badservice @richardbranson
-
Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia was it my tweet that made you update your webpage. No Wi-fi until 9am on Sat 21st now. Over 2 days outage better get your wallets open.
-
Ugh
(@Tyrunthecreator) reported
from
Merton, England
@BlianEmo @virginmedia The service in SW19 😭😭😭😭 at least ik im not the only one now
-
Sarah Louise Browne
(@sarahlbrowne) reported
from
Merton, England
@virginmedia And what about all the other orii problems over the last 2 years!!! Crap
-
Jon Vanstone
(@Jon_Vanstone) reported
from
Lambeth, England
Thanks to @VirginMedia for no services for 2 days ... the old adage of never put your eggs in one basket #virginmediadown
-
Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia Apparently Sky have had an outage also. However the customer service is appalling @virginmedia
-
Çağdaş Akcoş 🧟♂️
(@soktumbey) reported
from
Wandsworth, England
Awful service by virgin media in teddington area. I have no access to wifi for more than 24hrs and they keep postponing the estimated fix time.
-
Catherine Hodgson
(@Cath_Hodgson) reported
from
Kingston upon Thames, England
@virginmedia I understand you’re working to fix but i wfh in fridays&had to spend £20 on extra data from virginmobile to do my work. It would be nice to think the same company would refund
-
Chris Straker
(@chrisTstraker) reported
from
Wandsworth, England
@virginmedia Tried that half a dozen time since yesterday afternoon but it never loads all channels. Running out of recorded programmes to watch now and broadband is needed ASAP
-
Sandra
(@SandraSmurfy70) reported
from
Spelthorne District, England
If you have virginmedia email, it’s quite likely that if you no longer use them as a sp, they will deactivate your email without any warning. I’ve not been a virginmedia customer for years and can’t recall ever receiving a notice of deactivation #virginmedia Thanks for the upset
-
Biancaaa 💕
(@Biancaaa89) reported
from
Kingston upon Thames, England
@virginmedia Yeh that’s everything’s not working. And it was supposed to be sorted by 4pm. Well over 24 hours without any services now, this is actually a joke
-
Tony Dolce
(@TonyD9999) reported
from
Kingston upon Thames, England
Your website said all services back by 1600, still nothing and no communication about when it will be back on line. Really poor just a simple text or email would be nice @Virgin @virginmedia #poorcustomerservice
-
Jodi Rilot
(@jodirilot) reported
from
Richmond, England
@PhoneGamer3000 @virginmedia They're also blaming outage in Birmingham on the same cause.
-
annwyllie
(@annwyllie) reported
from
Richmond, England
@JulieCMc @virginmedia Pass the CEO information over please. Quick enough to put prices up but do nothing to rectify loss of complete service
-
Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia no phone no television no broadband no internet since 9am yesterday . Now earliest resolution 9am tomorrow. Ridiculous. 21st century prices with 18th century service. Hope my contract goes down when renewal due in March
-
Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Richmond, England
@virginmedia TW11 has been down for nearly 48 hours you have #no customer service no one to talk to #DISGRACEFUL your service is awful
-
Siobhan Benita #BetterWithBenita🔶
(@SiobhanBenita) reported
from
Kingston upon Thames, England
@EdwardJDavey @virginmedia Causing all sorts of problems in my house!
-
Keith Tomalin
(@TomalinHQ) reported
from
Barnet, England
@virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...
-
Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
OK #virginmedia no internet for 24 hours, I’m freelance, I rely on your service for my livelihood, please honour your promise to be up and running by 4pm...
-
Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia This is the second time in less than a month. Last time it was a full week. I reported you to Ofcom and am waiting for their reply. Your customer services are appalling and you can bet we will be claiming a refund and finding a better service provider.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
RICKY SCOTT
(@Rikstaa1982) reported
@Lilbbbyf1 I have 300mb virgin media fibre so not a problem I’ve experienced so if you want to come around mine and watch I’ll **** you and you can do me but….. can’t say I would t end up ******* you 😜🍆💦💦💦
-
Callum Findlay
(@CallumCFindlay) reported
@virginmedia do you have any known issues currently affecting AL2? Internet has been down roughly an hour now...
-
Jen
(@JustJen1108) reported
@virginmedia Your website says no issues which is clearly not the case so instead of trying to dismiss the people who pay for your job maybe try and actually do it. No picture on ANY channel and @netflix @PrimeVideo have pixel issues until pressing red. It's your fault
-
chrisnsa green
(@chrisnsagreen) reported
@virginmedia what kind of idiotic company plans maintenance knowing people are likely to working from home and doesn't bother to advise in advance. Likelihood of rebate for loss of service...subzero
-
Zack
(@HardCand) reported
@virginmedia I've also filed an official complaint with the CISAS, the way you obfuscate your support is borderline illegal.
-
Jen
(@JustJen1108) reported
@virginmedia Are you deliberately thick?! ALL OF THEM including buying a brand new HDMI cause your rude employees insisted it my own fault!!! I don't care how sorry you aren't! Get your service fixed you unreliable *****. You demand payment on time monthly but always have issues. It's a joke!
-
Jinny
(@JanetOzer3) reported
@virginmedia I have already tried that too but Bethany didn't have a clue as to what the issue was, 45mins totally wasted she could have looked at my thread before the chat. I will only webchat to someone in authority
-
M Kemal
(@m_kemal77) reported
Hi @virginmedia team. Is there a problem in your internet? Very poor coverage for few days
-
Vanessa
(@VHunt100) reported
@virginmedia Not a happy bunny. I working nights, and now I'm having to put up with damn engineers digging up the paths to lay cables. No notification of this happening. How am I supposed to sleep with all this noise? 😡😡😡
-
Jen
(@JustJen1108) reported
@virginmedia I won't tolerate paying for a service you don't bloody provide!!! Where is @Ofcom and why aren't you shut down over this?! You should be grateful all I can direct at you is my words!