Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 01/29/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Hampstead, Paddington, Southall, Hounslow, City of Westminster, West Molesey, Slough, Wembley, Harringay, Croydon, Islington, Ealing and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomHampstead TV
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • myatt1965 Jonathan Blackmore (@myatt1965) reported from Merton, England

    @virginmedia at restraint in SW19 normal full on a Friday night halve empty why no virgin broadband so no card payments! Lots of businesses loosing a lot on money due to your outage and time taken to repair! @SkyNewsBreak @BBCBreaking @Ofcom

  • annwyllie annwyllie (@annwyllie) reported from Richmond, England

    @JulieCMc @virginmedia Pass the CEO information over please. Quick enough to put prices up but do nothing to rectify loss of complete service

  • joylawn Prof Joy Lawn (@joylawn) reported from Kingston upon Thames, England

    @virginmedia Good to hear. But days of no service and extra spent on mobile data to hotspot and still not able to do work... will be key to reduce bill for those affected pls.

  • Chilly_in_the John Steele (@Chilly_in_the) reported from Merton, England

    @virginmedia So still not working. Can’t get through to speak to anyone. On hold for ages then cut off. Very poor. Next to no information from yourselves. You provide the minimum customer service & charge the maximum you can get away with. Sort yourselves out. @richardbranson

  • soktumbey Çağdaş Akcoş 🧟‍♂️ (@soktumbey) reported from Wandsworth, England

    Awful service by virgin media in teddington area. I have no access to wifi for more than 24hrs and they keep postponing the estimated fix time.

  • mands4walkies Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Richmond, England

    @virginmedia how bad is your service Thursday Friday before Christmas no service * can you call ❌ NO * customer service - enjoying Christmas with Sky ❌ do they care ❌ No TW11 has no @virginmedia service #howbadisthat #whocares #badservice @richardbranson

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia was it my tweet that made you update your webpage. No Wi-fi until 9am on Sat 21st now. Over 2 days outage better get your wallets open.

  • stephnimmo Was this in the plan 🦋 (@stephnimmo) reported from Merton, England

    OK #virginmedia no internet for 24 hours, I’m freelance, I rely on your service for my livelihood, please honour your promise to be up and running by 4pm...

  • sarahlbrowne Sarah Louise Browne (@sarahlbrowne) reported from Merton, England

    @virginmedia And what about all the other orii problems over the last 2 years!!! Crap

  • mands4walkies Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Richmond, England

    @virginmedia TW11 has been down for nearly 48 hours you have #no customer service no one to talk to #DISGRACEFUL your service is awful

  • TonyD9999 Tony Dolce (@TonyD9999) reported from Kingston upon Thames, England

    Your website said all services back by 1600, still nothing and no communication about when it will be back on line. Really poor just a simple text or email would be nice @Virgin @virginmedia #poorcustomerservice

  • __W1LK0_ WILKO (@__W1LK0_) reported from Merton, England

    @virginmedia when will the internet be fixed in sw19, absolute joke to be down for more than 2 days at the rate we pay.

  • SandraSmurfy70 Sandra (@SandraSmurfy70) reported from Spelthorne District, England

    If you have virginmedia email, it’s quite likely that if you no longer use them as a sp, they will deactivate your email without any warning. I’ve not been a virginmedia customer for years and can’t recall ever receiving a notice of deactivation #virginmedia Thanks for the upset

  • Cath_Hodgson Catherine Hodgson (@Cath_Hodgson) reported from Kingston upon Thames, England

    @virginmedia I understand you’re working to fix but i wfh in fridays&had to spend £20 on extra data from virginmobile to do my work. It would be nice to think the same company would refund

  • TomalinHQ Keith Tomalin (@TomalinHQ) reported from Barnet, England

    @virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...

  • Biancaaa89 Biancaaa 💕 (@Biancaaa89) reported from Kingston upon Thames, England

    @virginmedia Yeh that’s everything’s not working. And it was supposed to be sorted by 4pm. Well over 24 hours without any services now, this is actually a joke

  • Peterreeves18 Peter Reeves (@Peterreeves18) reported from Richmond, England

    @virginmedia no phone no television no broadband no internet since 9am yesterday . Now earliest resolution 9am tomorrow. Ridiculous. 21st century prices with 18th century service. Hope my contract goes down when renewal due in March

  • joylawn Prof Joy Lawn (@joylawn) reported from Kingston upon Thames, England

    @TomMockridgeVM Virgin media CEO No service broadband or phone or TV for days. Now missed several of your own deadlines set by @virginmedia for repair. Will also have to repair #virginmedia reputation.... refunds will help

  • Jon_Vanstone Jon Vanstone (@Jon_Vanstone) reported from Lambeth, England

    Thanks to @VirginMedia for no services for 2 days ... the old adage of never put your eggs in one basket #virginmediadown

  • Tyrunthecreator Ugh (@Tyrunthecreator) reported from Merton, England

    @BlianEmo @virginmedia The service in SW19 😭😭😭😭 at least ik im not the only one now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ibrahim67682085 Ibrahim majid (@Ibrahim67682085) reported

    @itsrazzhd @virginmedia Worst Wi-Fi in the country

  • BirdWaza Waza Bird (@BirdWaza) reported

    @MikeB237 @virginmedia Is their system down because I’ve got no 3/4/5G at so can’t make any calls or owt without Wi-Fi xxx

  • usiee9 usiee (@usiee9) reported

    @virginmedia when will the wifi be fully back up right now its working but very very slow cannot do anything with it now

  • AndrewS01250914 Andrew Scott (@AndrewS01250914) reported

    @LidlLevysTHFC @SiTay73 @virginmedia I actually think that's the main issue here. Everyone understands that sometimes things break and go wrong... It's been the absolute lack of communication and the robotic replies to anyone with a question. Utterly disgusting way to deal with paying customers.

  • blurr_3 ImBlurr (@blurr_3) reported

    @virginmedia Do we know a rough time for when the problem is fixed?

  • vibera99 Vibera99💙⭐️⭐️⭐️⭐️⭐️⭐️ (@vibera99) reported

    @meeseeka @virginmedia Think I pay £80 odd for 1Gig, all TV channels including all sky movies and sport and BT sport. Also 2 Tivo boxes so not bad. Will complain and ask for comp, sometimes works

  • Martin__Brennan Martin Brennan (@Martin__Brennan) reported

    @virginmedia Your broadband service has been awful in the last few months.

  • knight37 wes knight (@knight37) reported from Portsmouth, England

    @noonboots1 @virginmedia Cityfibre are down my street laying cables unless virgin media want to let me have it for price they are offering I be gone and I have been with virgin media for good 10 years. Started off 30 a month now your looking at 57 soon! Joke price for something that should be free 4 all

  • JackDeeneyActor Jack Deeney 🏳️‍🌈 (@JackDeeneyActor) reported

    Hiya pals! 👋 Gonna cancel stream tonight as @virginmedia have been having issues and havent had consistent internet all day 🙃 Will try stream tomorrow night instead 💛

  • Tom_Mezz Tom Merry (@Tom_Mezz) reported

    @virginmedia @hazza856 Why ‘general’ help, and not specific? What is “general help”? I think we should be told. TM.