Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/04/2026 15:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, Croydon, City of Westminster, Barnet, London, City of London, Islington, Paddington, Bushey, Greater London, Southall, Hampstead, Mitcham, Wembley and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCamden Town Wi-fi
United KingdomCroydon Internet
United KingdomCity of Westminster Internet
United KingdomBarnet Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • jfkent93 James (@jfkent93) reported from Hounslow, England

    @virginmedia I have called your team 3 times and been hung up on each time. I am contacting about a problem, please can someone reach out on this.

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot

  • HarrisonsDeli Harrison's Deli (@HarrisonsDeli) reported from Ealing, England

    @virginmedia what a bunch of uselessless you are. Sick of paying for your services when there is no service. Call you, sit through a 5 minute voice recorded message for you to then announce you’re closed. Virgin is a total joke!

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    **** Virgin Media and their bullshit WiFi man😒

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    @virginmedia I think it's a standard engineer visit to address the broadband outage. We're hoping it won't lead to another cycle of cabling attempts, although I understand that things have to take their course and hopefully get there in the end.

  • infolakedistri1 info@lakedistrictcottages.net (@infolakedistri1) reported from Camden Town, England

    @virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    @virginmedia The local council resurfaced the pavement outside of our front garden wall shortly before these problems arose, so we're wondering if they damaged the cables there. I informed the engineer who came and customer services about that.

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.

  • andrewclemens78 Andrew Clemens (@andrewclemens78) reported from Datchet, England

    @SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    @virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    @virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    @virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT

  • sparklepixxie Linda Wroth ✯ (@sparklepixxie) reported from Egham, England

    @virginmedia @virginhelp After waiting an hour & half on the phone!! Not even bothering to help us! .. You put us on hold 3 times then! Then you hang up!!! 🤬😤😡 ... Its disgusting! Loyalty means NOTHING!! #cancelling #BYE 👋🏻

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenrankin Steven (@stevenrankin) reported

    @virginmedia assuming you mean 23 and not in the past, that's really awful, no usable internet or tv over christmas and new year. you and the council should be acting with more urgency, leaving people unconnected during a vulnerable time, disgusting.

  • charlespR2D2 Pam Charles (MSc IT) (@charlespR2D2) reported

    @virginmedia It doesn't help when your agents should have raised this 2 weeks ago!!

  • merlinsbane Morganlefey 💙 (@merlinsbane) reported

    @virginmedia I’m having problems but your live chat is rubbish, I’ve been waiting for 20 min for a response can you help please

  • merlinsbane Morganlefey 💙 (@merlinsbane) reported

    @virginmedia It says no issues, but then when I do a test of the home page it says you are aware of issues, engineers are looking into it but been saying that all week

  • ltcowling l t cowling (@ltcowling) reported

    @virginhelp @virginmedia Great, so virgin help can't help. I've spent over an hour on phone today and got no where. All I want are the services I am contracted to.

  • caracolconpata1 caracol con patas 🐌 🇺🇦 (@caracolconpata1) reported

    @virginmedia will there be any broadband service in London E4 over the Xmas period is the service on holiday?

  • fifiob Fiona Veronica O’Brien (@fifiob) reported

    @virginmedia @dj_rick_james I am having the same problem been given error code S102 but can’t check anything. due to my surname not being recognised and you won’t help me online. I am in the Blackpool FY4 area. Just tv affected

  • pug2black Elizabeth Train (@pug2black) reported

    @virginmedia Unfortunately I’m in the depths of cornwall without enough signal to get onto that page I will take it up again tomorrow

  • caracolconpata1 caracol con patas 🐌 🇺🇦 (@caracolconpata1) reported

    @virginmedia will there be any broadband service in London E4 over the Xmas period is the service ok holiday?

  • merlinsbane Morganlefey 💙 (@merlinsbane) reported

    @virginmedia We don’t have virgin tv, just broadband and phone. We are unable to watch tv off the internet, husband says we have no bandwidth? Not normally a problem but has been happening all week and the live chat just leaves me hanging after the bot has done it’s bit