Virgin Media Outage Report in Northolt, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Northolt, England
The most recent Virgin Media outage reports came from the following cities: Slough, London, Camden Town, Croydon, City of Westminster, Hammersmith, Kingston upon Thames, Westminster Abbey, Brent, Islington, Paddington, Walton-on-Thames, Hampstead, City of London, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Slough
|
Internet | 2 hours ago |
|
London
|
Internet | 7 hours ago |
|
London
|
Internet | 9 hours ago |
|
Slough
|
Internet | 9 hours ago |
|
Camden Town
|
Total Blackout | 16 hours ago |
|
London
|
Internet | 18 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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linda holmes (@pussinpjs1) reported from City of London, England@virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed
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Martin Anthony Tett (@MATatBucks) reported from Amersham, England@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
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Martin Anthony Tett (@MATatBucks) reported from Amersham, England@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
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Declan (@walshi01) reported from Ealing, England@virginmedia Currently I have just moved house hence not following this all up. But I really will take you to court just not yet. Got more important things to do first. Crap customer service and no response from complaints.
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Martin Anthony Tett (@MATatBucks) reported from Amersham, England@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
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Andrew Stephens (@AndyStephens10) reported from Camden Town, England@virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.
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Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England@virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!
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Paul Falkner (@PaulLaFiaba) reported from Croydon, England@virginmedia Clearly your kids in the advertising report were all out with hangovers when their Unis were teaching about the backfire effect of “knocking copy”. It kind of makes you sound like your own product is so bad you need to bring others down to your level
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Andy Stables (@ansta1808) reported from Kingston upon Thames, England@virginmedia still waiting for my call back..... no service in 55 hours... manager calling me in 30 mins 100 minutes ago..🙄 #service #virginmedia
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mark palmer (@MaverickMark) reported from London, England@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Francisco González (@frangz) reported from Paddington, England@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
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Declan (@walshi01) reported from Ealing, England@virginmedia My aim is to take you to small claims court as you DO NOT respond except on Twitter to them tell me - oh you need to do this on line and some responses take longer than 28days. You are just a poor company with contempt for customers even when we ‘follow’ your requests
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Declan (@walshi01) reported from Ealing, England@virginmedia I have gone to your on line complaint form and completed it back in Jan. You are a disgrace of a company as you cannot even be bothered to follow your own rules. I have now complained to Fisac regarding all this.
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Andrew Stephens (@AndyStephens10) reported from Camden Town, England@virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17
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Andy Stables (@ansta1808) reported from Kingston upon Thames, England@virginmedia you contacted me to replace my TiVo box... you did this on Thursday,it didn’t work, I called up, no resolution, I waited 48 hours... called again, still no resolution.... was told I had to wait 5 business days... manager going to call in 30 mins...90 mins🙄 #service
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Andrew Stephens (@AndyStephens10) reported from Camden Town, England@virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!
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I am a Penguin 🐧 (@TheMrsNatG) reported from London, England@virginmedia Checked this already. No issues, has been days.
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(((Jon Benjamin))) (@JonBenjamin19) reported from Wandsworth, EnglandI’ve had nothing but excellent service from @virginmedia for months.
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Anne (@ange1pie) reported from Camden Town, England@virginmedia Thanks - apparently there is a problem in the area.
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Declan (@walshi01) reported from Ealing, England@virginmedia Why don’t you look back at the timeline and link connected to my twitter account. You will find all the complaint numbers and issues. Fed up repeating my ******* self
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.
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Steph. (@stephwales_) reported@ktpolloway @virginmedia No problem. Good luck, hope it all gets sorted.
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Phil Bixby (@PhilBixby) reported from York, England@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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Karen is Correct (@GetMeAManager) reported@_jgriffin @Goutam54206511 @virginmedia Speak to customer relations then if you don't want to speak to customer services. Remember, they all have the same systems. So if there's an actual issue, it won't go away if you complain.
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Phil Worthington (@philsportglobal) reported@virginmedia broadband been down since 2pm, 150 said would be fixed by 7pm, then message disappeared and says service in my area is perfect, no it isn’t, arrows still showing on TiVo box and hub 3 lights flashing green. Been on hold with tech support now for 45 mins
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Ian Hobson (@ianandbike) reported@whippletom @virginmedia Had same issue with car insurance this morning, though the reduction was offered w/o me threatening to leave. The meek and mild are being shafted!
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Martin (@Trotters80) reported@virginmedia Another customer with no internet since 3pm. Cant wait to leave you in March
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StirredNtShaken (@StirredNtShaken) reported@gbarker84 @virginmedia We’ve had them for 10 years. Mostly very happy. But their lockdown service has been abysmal.
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StirredNtShaken (@StirredNtShaken) reported@gbarker84 @virginmedia Bad times.
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Richard Harris (@therichharris) reported@virginmedia Still waiting and have now been ignored by technical and passed to somewhere else. This is only my life I’m wasting here. @virginmedia please help. Awful broadband and even worse customer service.