Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Slough, Hammersmith, Croydon, London, City of London, Greenford, Harringay, Paddington, Hounslow, Uxbridge, Feltham, Hayes, Ealing, Beaconsfield and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Hammersmith |
Total Blackout | |
| Croydon |
TV | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.
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bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia I get between 0.5 and 5MBPs rather the 100 quoted. I’m ready to leave unless you can arrange someone to fix it.
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
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Quentin
(@quentinnield) reported
from
Lambeth, England
@MNEK @virginmedia It’s the worst, hon! My old flat it was off for 5 days with no apology
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
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Rosamund Irwin
(@RosamundIrwin) reported
from
Camden Town, England
@richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.
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aka13
(@Aka13K) reported
from
Hillingdon, England
@virginmedia all services down for me in UB10 after the thunderstorms an hour ago? Any updates on what’s going on? Your website says all is well but clearly not as I hv no signal on TV or Broadband since 12.15pm
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Ofcom we needed to open up a complaint about @virginmedia, how do we do this?
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia second time this week, an outage in W8. Get it together
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.
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Professor Sue Black OBE Keynote Speaker
(@Dr_Black) reported
from
Kingston upon Thames, England
@leemallon @virginmedia Have you got a hub2 or hub3? We had the former and service was dreadful, did lots of reading 🤪 and found that we could request a hub3 and now the service is so much better
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🙌 N E I L 🙌
(@Neilz1) reported
from
Camden Town, England
@virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.
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bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.
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MinMon
(@MinMon76) reported
from
Egham, England
@virginmedia what a pile of crap. Seriously not only have you failed to send bags for me to return your equipment but you’re still billing for a service I cancelled in February!?!? How inept are you?
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lewis genney
(@lewisgenney) reported
from
Kensington, England
@vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice
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Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christy Fowler
(@brightchicky) reported
@virginmedia Not activated as no one has told me to do that and I have been trying all day to chat but every few hours I get a new message asking what the problem is then nothing
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hibsboy69
(@hibsboy69) reported
@virginmedia I am in the EH14 area My Wifi and telephone landline have gone down (it’s the same for our neighbours) 🙈 What’s the problem and when will it be resolved ?!
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Josh
(@Joshday27) reported
@virginmedia An engineer was due to attend my flat today and I was also supposed to get a callback. Nobody showed up and I am still without my tv service. I have however just received my first bill so there’s time for that but not actually fixing the service I’ve been without since day one..
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Philip Morais
(@MoraisPhilip) reported
from
Tottenham, England
@virginmedia 45 mins on hold and then cut off. Service is appalling.
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Daniel Turner
(@danny4016) reported
@virginmedia Yes we need an engineer but the website keeps failing/crashing when we try to book a slot. This has been going on for weeks now and we still have intermittent service and very slow. Our neighbours report the same issues.
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Josh Wallace
(@JoshWallacr) reported
**** you @virginmedia, **** you @richardbranson and **** your shitty WiFi
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Darren Bruce
(@TallicadaZ) reported
@virginmedia 1 hour on hold to support just to get cut off 😤... can someone please help with my issue? 4 times I've contacted you to port my old home phone number. Seems today I can now make but not receive calls with my old number?? Online help tool is useless
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Naomi
(@Nao2854) reported
@virginmedia so how do I raise a complaint about extortionate early disconnection fee applied because you can't provide service at my new address, and about your Web advisor who told me I should have known I was moving months ago when I signed up for a renewal? And if I told you
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Marcello Silvestri
(@marcellosenpai) reported
@vivhaig @GarryDH @virginmedia Down in Solihull as well. Seems like a global outage
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Shaun Masters
(@Fatfireboy3) reported
@virginmedia Could you please advise you online chat service is not up to standard... for 5 days I have tried to inform you of my change of address!!!I have been waiting for a reply since 17.04??