Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/28/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Paddington, Wembley, City of Westminster, London, City of London, Hammersmith, Northolt, Croydon, Richmond, Hampstead, Mitcham, Harrow, Barnet, Islington and Hounslow.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomWembley Internet
United KingdomCity of Westminster Internet
United KingdomPaddington Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Merton, England

    @MariaMCasey @virginmedia That's a very ambiguous sentence. Not clear whether they'll only pay for working days, whether they'll pay for all days but only after 2 working days, whether the time starts from registering or whether it started from when the service went out.

  • RachaelGreenyer Rachael (@RachaelGreenyer) reported from Kingston upon Thames, England

    Day three of no WiFi or TV. Bit of a joke now @virginmedia #virginmediadown #VirginMediaoutage Do us a favour and give us a real fix estimate 😤

  • RichardDPoole Richard Poole 🔶 #Kohler4Wimbledon (@RichardDPoole) reported from Merton, England

    @virginmedia Hi. I’m very well aware of the fault, the causes and the hard work your engineers are putting in to the fix the issue. All I and thousands of others want to know is a realistic timeframe to be reconnected. If we know it’s going to be days we can make alternative arrangements.

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

  • AnghellKim Kimberli Anghell (@AnghellKim) reported from Kingston upon Thames, England

    Damn this #virginmedia again. I pay every month a lot of money and still now 3 days without internet and TV! And I'm sure that they will charge for this too 😡😠 #mad #needtowork #notnormal

  • jujuthebowler Julian (@jujuthebowler) reported from Merton, England

    @virginmedia new customer #QuickStart ha ha. Three days in and no band or tv #badservice #customer #unhappy

  • iandonald71 ian donald (@iandonald71) reported from Richmond, England

    @virginmedia @munirawilson deadline No6 looming 5pm Saturday to fix the loss of service will it be yet another promise broken #tellusthetruth

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • RichardDPoole Richard Poole 🔶 #Kohler4Wimbledon (@RichardDPoole) reported from Merton, England

    .@virginmedia I’ve given you the space to fix a complicated problem not of your making but your lack of empathy & respect for your customers demonstrated by your inability to level with us and be honest about the fix time is now ridiculous.

  • swlondonbloke John Colbert ✊ #SocialismWorks (@swlondonbloke) reported from Merton, England

    🚨Wimbledon Virgin Media Outage🚨 Just had an update from one of our Virgin Media members, a footings digging machine next to the building that houses the local servers, hit the main fibre cable wrapping it around the drill. They estimate Monday before it’s fixed #virginmediadown

  • ayca_oncu Ayca Oncu (@ayca_oncu) reported from Kingston upon Thames, England

    @virginmedia Not really, eta for fix was yesterday then postponed to this morning and now says 7pm today... the info you provide is not trustworthy...

  • myatt1965 Jonathan Blackmore (@myatt1965) reported from Merton, England

    @virginmedia Please stop sending me this template message! It is of no value to me as a customer!

  • sophsophbling Sophie Hardie 🦄👸 (@sophsophbling) reported from Kingston upon Thames, England

    @virginmedia 3rd day with no internet or tv absolutely terrible service. You guys need to be honest with your costumers and not keep changing the deadline!!!! Definitely want a refund for the last 3 days!!!! #virginmediadown

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • HWick_Bluenose Chris (@HWick_Bluenose) reported from Wandsworth, England

    @Moi_Twitting @CorporalMum @Ofcom If this is true @virginmedia then it’s a disgrace as you provide this service for homes and not business. I know as I manage our Virgin Media BUSINESS service for my employers. If I don’t get compensation for the whole period of the outage I’m off. £128.50 pm + £33 pm mobile. 👋

  • sarahlbrowne Sarah Louise Browne (@sarahlbrowne) reported from Merton, England

    @lissielou13 @virginmedia I know!!! Horrible company

  • NedKell99403028 Ned Kelly (@NedKell99403028) reported from Lambeth, England

    @EdieKelly25 @virginmedia Go outside and flag down a Virgin van, and get them to fix it. It's the only way, you get to talk to anyone. Their customer service is shite!

  • Theoryjoy Thomas Moore 🏳️‍🌈 (@Theoryjoy) reported from Kingston upon Thames, England

    We are having to play monopoly as the Virgin broadband is now down for the third day in a row in New Malden. We are unable to stream Christmas carols and watch cheesy Christmas films. This could make or break us :-) @virginmedia @ofcom #virginmedia #ofcom

  • llima3000 Luiz Otavio (@llima3000) reported from Merton, England

    I can say that @virginmedia is giving me a proper nightmare before Christmas! I’m going to have 3 days with no Internet, TV and Phone... and they just push the fix date/time forward... should be fixed at 9 am, now they pushed to 5 PM... always that way! #fail #virginmediadown

  • ali_bateman Ali Bateman (@ali_bateman) reported from Richmond, England

    @virginmedia Everyone gets that. But changing the estimate 5 minutes before twice is poor. And give a realistic estimate in the first place so we can make alternative arrangements.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • netcitiesteam netcities team (@netcitiesteam) reported

    Hey #virginmedia sort out your annoying app, drop down don't work or taking ages, waste of time

  • Mr_M_Musings Carl Headley-Morris (@Mr_M_Musings) reported

    @virginmedia Hey! I need to check something but I don't want to hanging around on the phone for hours. Why do you guys not have a web-messenger service?

  • dangatland dan gatland (@dangatland) reported

    @virginmedia C-16122079 that’s my complaint reference, can that be passed to that department and ask them to contact me then

  • p0twash mj (@p0twash) reported

    @virginmedia Issue was resolved that day.

  • jasonjacksonpt Jason Jackson MSc (@jasonjacksonpt) reported

    @virginmedia I want to cancel my contract. Tried calling customer services and using your messaging service, but not getting any response. Please advise?

  • jimcallaghan Jim (@jimcallaghan) reported

    @virginmedia It's NOT a speed issue - this has been confirmed by your engineers. Our issue is with intermittent disconnections from various wireless devices to the router. Anything attached via Cat-5 is unaffected. Common responses from VM have cited speed issues but that is proved incorrect.

  • Stretchious Stretchious (@Stretchious) reported

    @virginmedia I'm trying to cut costs and drop the TV service I have never used since being sold it. This comes after receiving a letter about another price hike which puts me paying twice as much as a new customer on your current offers, for exactly the same package I have now.

  • girlhas13tattoo Sapphira (@girlhas13tattoo) reported

    @virginmedia I did eventually get through and they were as helpful as they could be. It took a further 24hrs to resolve which was slightly disappointing after paying a fee to move and it then not working for the first 2 days.

  • yoshida_kenshin Yoshida Kenshin (@yoshida_kenshin) reported

    @prcollis @virginmedia I completely had it with poor and unreliable service from VM. Leaving as soon as I can and never looking back!

  • Lee_One_Pen Alan Davies #StillShielding #FBPE (@Lee_One_Pen) reported

    @virginmedia CNN is down, all other channels OK. Bad timing for the inauguration.