Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Fulham, Merton, Hammersmith, City of London, Croydon, St Albans, Wandsworth, Camden Town, Kingston upon Thames, Hayes, Islington, Hounslow and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Fulham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Lou
(@NeverGiveIn123) reported
from
Hillingdon, England
@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Ian Edwards
(@iann_edwards) reported
from
Croydon, England
@virginmedia doesn’t let you speak to people that can solve problems..
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George Holland
(@georgehollandd) reported
from
Watford, England
@virginmedia how is your name on planes when your Internet is this ****?
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Jay
(@skip_0889) reported
from
Lambeth, England
@virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail
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nH
(@nhirani1) reported
from
Brentford, England
@virginmedia Virgin broadband down in HA9 - can I get a DM pls? The customer experience for support is very bad.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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Richard Beenham
(@RickBeenham) reported
from
Wandsworth, England
Hello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!
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Tracey Anderson
(@trsaanderson) reported
from
Hillingdon, England
@DarkLordCookie @virginmedia We are in the same situation, No Internet since Saturday and our estimate is also 7th September. We are UB7 9JX , near Heathrow. Looks like there are issues everywhere.
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Elizabeth Bloom
(@tick_tick_BLOOM) reported
from
Lambeth, England
@virginmedia can I please send you a DM / ask someone to get in contact? I’ve got nowhere with your rude advisor over the phone.
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown
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Ganesh Uttam
(@ganeshju) reported
from
Brentford, England
@virginmedia Internet and Wifi is down
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Newton
(@danewton89) reported
@virginmedia How do I get in contact with you? 2hrs on the online chat, you won't answer calls? I need to arrange my move. I'm happy to just cancel the payments and sign up with another provider who takes customer service seriously.
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youdontwanttoknow
(@1pa1ntstuff) reported
@virginmedia hello I'm getting really fed up now with ringing up every day for 10 days and getting through to some exotic country and no one resolving my problem, is there a UK number I can ring to resolve my complaint please , other wise I will be suing at the end of this week.
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Fahren
(@FahrenW97) reported
@virginmedia hope you will be issuing compensation for the fact my phone tv and internet have been down for nearly 24 hours now after it was meant to be fixed last night people have to work from home and you give us a complete meltdown
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Andrei
(@AndreiCzc) reported
Is there a broadband service in the UK worse than @virginmedia? Constantly dropping - no connection at all since this morning.
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Shane O'Sullivan
(@e2films) reported
@virginmedia So I should discuss the security of my account publicly instead? Answering my security question and entering my last billing details don't allow me to reset my pw. Please call me to resolve this. Trying to resolve this here shows how poor your customer service is at the moment
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Sam Sugarman
(@sam_sugarman) reported
@virginmedia The response should be prefuse apology and a cancellation without charge. The stress this has put me and my partner under alone would merit this. Hours on end waiting for your customer service line, only to be told it's our fault! (cont)
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Rossco ♿🏴🇬🇧
(@ross_minton) reported
@danewton89 @virginmedia Dont do it. Once they get you they screw your. I'm out of contract. Tried to get a new deal. They want me to pay £120 more than a new customer. They know during a pandemic home working you cant switch. Heartless form of scoundrel.
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Charlotte🌈
(@PartyCd) reported
@virginmedia DE74 TV has not been working since this morning, broadband and phone line ok, your site says there is an issue in the area and is being worked on, also your site says it estimates TV will not be working until 4pm on 26/11/20.
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John Pritchard
(@werkware20) reported
@virginmedia 2 hours and 35 minutes and still waiting, just for the simple process of cancelling an out of contract service. Can’t wait to dump your “service”.
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Simone Kaptur
(@KapturSimone) reported
@virginmedia how can I speak directly to your customer service? Internet gone down, recorded msg states service may be restored by 6pm! I’m working! No notification, no heads up. Please advise