Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/18/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Islington, London, Harringay, Southall, Croydon, Hounslow, Paddington, Barnet, Hayes, Hampstead, City of London, Slough, Chesham and Camden Town.

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City Problem Type Report Time
United KingdomCity of Westminster Wi-fi
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHarringay Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • MortlakeParish MortlakeParish (@MortlakeParish) reported from Richmond, England

    @virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!

  • HeartSure heartsure (@HeartSure) reported from Kingston upon Thames, England

    @vmbusiness Virgins response taking 5 times more than their normal charge - ‘I am sorry for this issue, but this balance would stand I am afraid as the account was not billed correctly over a period of time.’ Just terrible. #virgin #cheats

  • IamBenEvans Ben Evans (@IamBenEvans) reported from Windsor, England

    Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!

  • davidwaddelluk David Waddell (@davidwaddelluk) reported from Camden Town, England

    Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom

  • nickspero Nick Spero (@nickspero) reported from Barnet, England

    @virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please @virginmedia fix your street cab NW3

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again

  • KateProudman Kat P (@KateProudman) reported from Richmond, England

    @PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!

  • povey_zach Zachy P (@povey_zach) reported from Richmond, England

    Stuck indoors cause of sister girl Rona.. The WiFi and tv have stopped working!! #virginmedia fix up, this is not the first time this has happened this week.. We are working from home and my brothers have school work to do! Useless.

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now

  • simonewoolley Simon Woolley (@simonewoolley) reported from Lambeth, England

    @virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.

  • MariaAnnMole1 Maria Ann Mole (@MariaAnnMole1) reported from Kingston upon Thames, England

    @virginmedia you tube is not loading. Seems like a lot of people are having this problem

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍

  • Ronyaujla Rony Aujla (@Ronyaujla) reported from West Molesey, England

    @virginmedia I spent almost an hour on the phone to a nice customer advisor who then forwarded me to another department. half hour later my disconnect. I called back to go through security- when answering my q’s disconnected. another half hour disconnected. Can comeone call me!!!

  • MalcolmDGama04 Malcolm (@MalcolmDGama04) reported from Croydon, England

    @virginmedia Not one person at your technical help desk knows how to configure a router.

  • Gooner_Stu1 SG (@Gooner_Stu1) reported from Camden Town, England

    @virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue

  • TerryDBlack Terry Black (@TerryDBlack) reported from Lambeth, England

    Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..

  • Chihao Steve Tran (@Chihao) reported from Hammersmith, England

    Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sukh_Nandhra Sukh Singh Nandhra (@Sukh_Nandhra) reported

    @virginmedia shocking availability over the last 24hours in E11 London area. Are you having any problems in the area?

  • neillfc83 Neil Anderson (@neillfc83) reported

    @virginmedia I moved house in Feb, ended up with 2 account numbers, been charged for old account and now had all my service cut off at my new address cause new account not linked to me. Spoke to 6 different people who all told me this was sorted! I’ll be cancelling my contract 😡

  • patesufy Sufyan Patel (@patesufy) reported

    @virginmedia This is the truth of the matter. The service status is regularly blatantly incorrect as per the screenshot of what I just checked. But my broadband is definitely down. Running diagnostics reveals there is a problem as per the 2nd screenshot.

  • liam_alane liam (@liam_alane) reported

    Just so everyone knows. @virginmedia are only responsible for you wired connection. Not your wifi speeds. So when you paying for high broadband speeds but your wifi keeps cutting out. That’s your problem. But you can buy an extender for a 5er a month so that’s a bonus!

  • MHILTON1984 Matthew (@MHILTON1984) reported

    @virginmedia can I ask if these is an issue with the internet on the Wirral please

  • patesufy Sufyan Patel (@patesufy) reported

    @virginmedia @virginmedia Can you please provide me a positive confirmation of the problem affecting E18 1PJ and likely ETA so I can explore other options such as physically going into tbt office

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia I've been trying to resolve a BB speed, patchy t.v. services issue for several weeks and am getting passed from dept to dept, unfortunately customer service isn't great tbh

  • pushpowerme PUSH!™ (@pushpowerme) reported

    @virginmedia Done but why do you make the customer do all the work. You should inform us if there are planned works, faults...

  • john_docherty_ Jonny_twobowls (@john_docherty_) reported

    @virginmedia hi, your Broadband is down in the M27 area and has been for a few hours, any ideas when the issue will be resolved please?

  • 1895hammers jay⚒ (@1895hammers) reported

    @virginmedia I don't want to disconnected my service, just a name change. All other services provide this, so why don't you??? Its a absolute shambles that no one phoned me back when they said they would last week, and then yesterday I was on hold for 7 HOURS!!!!! SOMEONE NEEDS TO CONTACT ME