Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Isleworth, Hammersmith, Uxbridge, Ealing, Elstree, Brentford, Southall, Northolt, Greenford, Hayes, Wembley, Feltham, Stanmore, and Harrow.

City	Problem Type	Report Time
Hounslow	Wi-fi	18 hours ago
Isleworth	Internet	19 hours ago
Hammersmith	Internet	21 hours ago
Hammersmith	E-mail	21 hours ago
Uxbridge	Wi-fi	23 hours ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  John carroll (@Johnboy82903002) reported 37 seconds ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  Yessi Bello-Perez (@yessibelloperez) reported 2 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 3 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Stephen Reid (@stephenpaulreid) reported 5 minutes ago from Hounslow, England

  @simonlevans @virginmedia I can only send you good wishes and kind thoughts. Their 'customer service' seems to redefine any expectations you may have previously held about such contact.

• 
  Gabor (@GaborPfalzer) reported 6 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Snatch (@U2Gorilla) reported 10 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Jade Sharp (@jadesharp1992) reported 10 minutes ago from Richmond, England

  @Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?

• 
  Gabor (@GaborPfalzer) reported 11 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 12 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  Mustakim. (@Mustxkim) reported 15 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 27 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  MarcHayo (@markhayo) reported 29 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  Alistair Parkes (@AlistairParkes1) reported 34 minutes ago from Richmond, England

  @virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 36 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 39 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Alessandro Ferrara (@iamAleFerrara) reported 39 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Sandeep Pandya (@spandya1) reported 44 minutes ago from Harrow Weald, England

  @virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.

• 
  Spencer Millbery (@SMillbery) reported 48 minutes ago from Harrow Weald, England

  @virginmedia Service page says no issues.

• 
  Nick (@docklobster) reported 49 minutes ago from Hillingdon, England

  Is my PC unusably slow because #Windows11 has screwed it or because @virginmedia are still messing with the local fibre network or maybe both? Either way I'm having a #technightmare #techfail

• 
  Alan Hodge (@hodgie_hd) reported 58 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel 📺 (@krym1087801) reported 3 minutes ago

  @Simon_Whale @virginmedia That's exactly why so many people are switching to IP**—it offers better quality, greater stability, and costs much less than traditional TV subscriptions. 👍

• 
  banofi (@sparkly_sand) reported 10 minutes ago

  @virginmedia you need to cater for people who work from home. I’m losing earnings due to bad internet. Apparently I can’t have business broadband and have a tv package! 🤬😭

• 
  Daniel (@daniel18921892) reported 13 minutes ago

  @Simon_Whale @virginmedia Confused because they have literally stated they sent you a return pack? I’ve been with them for years and have never had an issue with them. Suppose it’s beucase I’m not a **** like you clearly are

• 
  Sunlunfan (@Sunlunfan) reported 13 minutes ago

  @Simon_Whale @virginmedia Having a similar issue. They deadlocked my complaint and now want £362. CISAS not particularly helpful, directing me back to virgin to get evidence

• 
  the view of stu (@stuarttownsend8) reported 14 minutes ago

  @Simon_Whale @virginmedia Even when you send it back in the packaging they provide, they don’t acknowledge receipt of it and just charge you anyway, takes a month to get your money back after they finally admit they had it for weeks, just like you said. Terrible company

• 
  Cookie (@chrissincl29564) reported 22 minutes ago

  @virginmedia Hi, I have done. Someone said they would call me back then didn’t as your colleague said he couldn’t find a good deal for me… great customer service. You also then tied me into a new contract when I moved home. @Ofcom would be interested im sure Please let me know deals for me

• 
  Cory (@coryoconnor96) reported 25 minutes ago

  New customer at @virginmedia for the broadband just had it delivered connected and plugged into wall and woah never have I been able to connect to the internet so quickly Thanks all

• 
  Ian Lythgoe (@IanLythgoe4) reported 27 minutes ago

  Wish never signed a new contract with virgin media customer service is **** been waiting over a week for a new box gone online to chase and nothing been ordered. Ever since had an upgrade to new software nothing but problems @virginmedia

• 
  tim.. (@timmorr17294439) reported 30 minutes ago

  @Loumandrights @virginmedia im so sick of seeing people moaning about virgin media how ******** are these randoms in my timeline always the same the service sucks I have no internet ..move from them its simple ..@virginmedia

• 
  Jason Burns (@JasonBurns_CM) reported 31 minutes ago

  @LK_Yanited @Simon_Whale @virginmedia I've taught their customer service about how to fix their own issues it's so bad.