Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southall, Hammersmith, London, City of London, Islington, Stanmore, City of Westminster, Merton, Barnet, Croydon, Slough, Hounslow, Greenford, Watford and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.
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Des O'Carroll
(@Deso27) reported
from
Richmond, England
@virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia 2 days of calling and terrible service still no resolve of the issue Even your response on social media is slow. After another week of waiting a technician has turned up today to report the fault hasn’t even been logged let alone resolved. How are you going to help? #badservice
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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Paul Fish RN
(@Fish_pw) reported
from
Harrow Weald, England
@virginmedia I have now been trying to speak to someone about broken broadband for 2 weeks. Calls to call centre that don’t get answered, your automated text service which says they will be back in 24hrs and never do. What exactly do I have to do to speak to someone.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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𝒏𝒊𝒍𝒆𝒔𝒉
(@nilesh14) reported
from
Richmond, England
Is @virginmedia internet down in Barnes area?
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Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
@virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby
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Roger Williams
(@rogerw117) reported
from
Richmond, England
@virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DaCow
(@dcowley19692) reported
@virginmedia They are absolutely terrible. They don’t seem to have a complaints team. If you are not happy with a response to a complaint or not responded in 8 weeks then you can escalate through CISAS. I will be getting out of my contract as soon as possible.
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Darrell Hutchinson
(@Hutchy11) reported
@thedogger31 @virginmedia Of course they will like a tweet if it’s positive as it’s good feedback, something they and many other companies don’t get. I’ve only ever had one issue and it was dealt with quickly, maybe you’ve had a bad experience but you’re experience doesn’t represent the whole company!
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irene jennings
(@JenningsIrene) reported
@virginmedia I have rebooted of course. Engineer that was out also said problem but virgin are doing nothing to fix
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irene jennings
(@JenningsIrene) reported
@virginmedia I have been in touch more than once. Again today. I don’t know about speeds but by the engineer and test done today I was told it was not right and very slow
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PLWireless
(@PlWireless) reported
@virginmedia I don't have a house number and the form doesn't let me write the full name of our house. (too many chars). Also, can't write full address of XXXXXX, Tintern, Chepstow. 2nd time we've ordered and still no packaging. Please refund until youve fixed your issues.
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JKay2021
(@Kay2021J) reported
If anyone is thinking of joining #virginmedia seriously,DO NOT DO IT!!At least 20 hours of my life WASTED calling @virginmedia in the last month. Today,over 40 minutes on the line with Rebecca from Glasgow-the line cuts off & she doesn’t even call me back! Shittiest service ever
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Parminder Singh
(@paramsinghvc) reported
@virginmedia I asked to get the account terminated as I'm moving out but the person was being very rude
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JKay2021
(@Kay2021J) reported
@virginmedia The only help I need is for your U.K. customer service team to answer the phone and do their job - I’ve been promised a free wifi pod to be sent to me since 12th March - I’ve spoken with 6 people since-still nothing received except excuses of fobbing me off to a different country
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Adam Curtis
(@AdamCurtis8) reported
@virginmedia are there issues with broadband in the RM11 area?
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Amjid Khan
(@akhan999) reported
@LoyalRoyalDaz @RoyaltyFreeFPS @virginmedia I’m using iPhone XR. Also never use hub4 they are always going to be crap. I’m using netgear xr500 with a ex7700 extender upstairs. Stuck hub 4 to modem mode and plug in to your own router. Go for a WiFi 6 router