Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 01/25/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hounslow, City of London, Hampstead, Fulham, Greater London, City of Westminster, Wandsworth, Hayes, Harringay, Egham, Kensington, Twickenham and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon TV
United KingdomHounslow Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • illymus Illy Mus 💙 (@illymus) reported from Camberwell, England

    @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • SustyPhilC Phil ******* (@SustyPhilC) reported from Merton, England

    @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

  • aliceandtheink ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

  • MiraBur44156853 Mira Burton (@MiraBur44156853) reported from Haringey, England

    @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

  • silvergoatish The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England

    @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • marcones87 marco salamone (@marcones87) reported from Haringey, England

    @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

  • MrsJerryTweets SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • JammieBun James Brown (@JammieBun) reported from Enfield, England

    @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

  • fdoug23 Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, England

    Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Twickenham, England

    When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

  • ThomasPirouet Thomas Pirouet (@ThomasPirouet) reported from Chesham Bois, England

    @virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…

  • vijayjois Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

  • joybrenda Brenda (@joybrenda) reported from London, England

    @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

  • Mustxkim Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Barnezy11 James Barnes (@Barnezy11) reported

    @Lloydy_2020 Mate don’t 😤 i tried getting hold of them yesterday to cancel my virgin media but gave up after just over half hour, funny them getting your money is easy but other way round completely different story 🙄

  • K2LKY Tom Kelk (@K2LKY) reported

    @virginmedia Need some help, our internet speed hasn’t been over 20mb download and today it’s at a super fast 0.41mb. Is there an issue in the area or does my router need replacing? Can someone get back to me ASAP. Cheers.

  • Loverofcrisps crisp lover (@Loverofcrisps) reported

    @virginmedia Okay, but she can't. Hence why she has been left without a functioning box for so long (still no apology). So I'll have to write to you to cancel as charging pensioners for equipment that doesn't work, isn't something you would look to resolve?

  • diolchbabs Diolchbabs (@diolchbabs) reported

    @virginmedia You send me a bill that makes no sense so I try and log in to view the statement and I am not able to log in. It keeps timing out?! Is your website down?

  • timr649 Tim R (@timr649) reported

    @virginmedia disgraceful service. Continually over charge me then cut me off three times when ringing customer service!!!

  • bazza141 Barry bhoy (@bazza141) reported

    @virginmedia Virgin media not providing the customer service and professionalism that was promised when I signed up . Totally exhausted with yous now

  • mike_nevin Mike Nevin (@mike_nevin) reported

    @virginmedia is Virgin Media the worst customer service you have ever encountered? I was held on hold for 55 minutes and then they disconnected!

  • CraigWithers Craig Withers (@CraigWithers) reported

    @virginmedia can’t login to sky sports on my laptop with my virgin details. Need to fix this please

  • bbbusybea Bea B. (@bbbusybea) reported

    @No67024534 @virginmedia Thanks for the info. I’m pretty much set on changing to BT who have a lot better devices and customer service but I wanted to give VM another chance...

  • PasDeDeuxBetty PasDeDeux 💙 (@PasDeDeuxBetty) reported

    @wally_cycles @virginmedia It’s a bloody disgrace - I have been with them eight years and the best option for me is to leave - join sky for a year - then rejoin again to get a decent package - their customer service and customer retention is shocking