Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Ealing, London, Beaconsfield, Hammersmith, City of London, Barnet, Camden Town, City of Westminster, Stanmore, Southall, Paddington, Islington, Staines and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| Ealing |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Helen Connor
(@Hw1Helen) reported
from
Camden Town, England
@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia Internet down again. What are you doing?
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Des O'Carroll
(@Deso27) reported
from
Richmond, England
@virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service
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vShowcards.com
(@vshowcards) reported
from
Camberwell, England
@MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
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Mark The Mackem
(@mark_j_cummins) reported
from
Hillingdon, England
My wife tried to cancel our @virginmedia the man on the other end of the phone wouldn't let her go, baby screaming in the back ground for a bottle my wife kindly told him to cancel and she needs to feed the baby, nope he still was asking questions to why. Very unprofessional
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia my broadband has just gone down. Makes working from home impossible.
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area
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Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good
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Gabriel Valente
(@bielrtv) reported
from
Camden Town, England
Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
@virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Burns
(@NayrsWRLD) reported
@virginmedia just letting your know if you didn’t already, but your internet is ****
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James Morrow
(@jimbo341) reported
@virginmedia Well I’ve been on the forums and still no helping booking an appointment. WiFi keepers dropping in and out daily now while the service status says “ok”. Can you DM me to help me book an appointment please
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Lesley Morris
(@morris_lesley) reported
@virginmedia Well I can guarantee that no one has rang this house or my mobile. The resolution i got was a joke. I complained about the terrible product and the cheek of the price increase. To be given education on how to improve the product which can’t be done as (1/2)
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Dylan Johnston
(@Dylan_johnston1) reported
If virgin media is the best WiFi in Swansea, I wanna know what ******** the worst is like?
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TJAP
(@TJAP69) reported
@bt_uk I left a fantastic broadband provider like BT to go to a bunch of cowboys. I wish I could come back BT and leave @virginmedia they have poor customer service and poor quality internet connection. As they say you pay peanuts you get monkeys and that's insulating monkeys
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Captain Daggers McTimbers 🗡 #GameBlast21 💙🧡❤️
(@DaggerMcTimbers) reported
@virginmedia The social media team at Virgin need a raise based on these responses. Imagine being this terrible to people who are just trying to work through the pandemic as much as anyone. Sorry that people have been so unreasonable and cruel. 😠
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CaptainSauro 🏴🎮🕹️
(@CaptainSauro) reported
NEVER MIND Virgin Media are adamant there's no fault in our area but my uploads are disgustingly slow! No stream today, folks.
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◾️◼️◾️
(@xblodtorst) reported
@virginmedia you sent us your 'new' hub 4.0 to improve our terrible WiFi, it has actually gotten worse and you don't have diagnostic software available for it yet? ✨comedy✨
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Jason Busby
(@MyBruversKipper) reported
@virginmedia Now dealt with. Confirmation it was an error you end. Complaint had to be raised before I got anywhere. Thanks for your reply after the fact though?!
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Viv Owen - Visual Artist
(@vividly) reported
@virginmedia To repeat myself for the umpteenth time: I don't have phone with you. This is why my complaint was raised. I will raise it again. @Ofcom