Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Wembley, Hounslow, Edgware, Richmond, Watford, Kensington, Greenford, Elstree, Northolt, Harrow, Stanmore, Brentford, and Borehamwood.

City	Problem Type	Report Time
Hammersmith	E-mail	7 hours ago
Southall	Internet	7 hours ago
Wembley	Internet	8 hours ago
Hounslow	Total Blackout	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Sandeep Pandya (@spandya1) reported 3 minutes ago from Watford, England

  @virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 7 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Ravinder Judge (@judge_ravinder) reported 11 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  James Brown (@JammieBun) reported 11 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Stephen Moran (@stephen_j_moran) reported 12 minutes ago from Harrow Weald, England

  And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia

• 
  Bhaven Dusara (@Fatty_Koo91) reported 13 minutes ago from Harrow Weald, England

  How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

• 
  SusannJerry (@MrsJerryTweets) reported 15 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Gabor (@GaborPfalzer) reported 16 minutes ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

• 
  Gabor (@GaborPfalzer) reported 19 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Andrew Wood (@andrewlwood) reported 19 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Helen Hermant (@HellsBellsLdn) reported 19 minutes ago from Richmond, England

  @virginmedia Sorry I had absolutely no signal. Please can someone start a chat now? Thank you

• 
  Duarte Mendonça (@DuarteMendonca) reported 21 minutes ago from Hammersmith, England

  @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

• 
  Jessica Carmody (@JessicaCarmodyV) reported 24 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Jade Sharp (@jadesharp1992) reported 27 minutes ago from Richmond, England

  @Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?

• 
  Ravinder Judge (@judge_ravinder) reported 31 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 39 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  GeorgieCox (@SkyFlier6981) reported 41 minutes ago from Brentford, England

  @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

• 
  Nick (@docklobster) reported 46 minutes ago from Hillingdon, England

  Is my PC unusably slow because #Windows11 has screwed it or because @virginmedia are still messing with the local fibre network or maybe both? Either way I'm having a #technightmare #techfail

• 
  Gabor (@GaborPfalzer) reported 46 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Spencer Millbery (@SMillbery) reported 55 minutes ago from Harrow Weald, England

  @virginmedia Service page says no issues.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  👾 (@Omersaeela) reported 6 minutes ago

  Hi @virginmedia my account has been locked and I’ve been trying to contact support for over 3 hours with no response. I urgently need help because I’m trying to set up my new WiFi device. Calls are not being answered either. Terrible customer service 👎

• 
  Simon Gallagher (@SiGallagher) reported 11 minutes ago

  @virginmedia What's the issue with the app and website log ins? It's not working, not showing an error message other than "server_error" in the URL, and I see no status update from you?

• 
  Dgjbear (@Dgjbear1) reported 12 minutes ago

  @virginmedia Hiya. I’ve been on hold trying to get through to your team that deals with retention for an hour. AN HOUR. And you want to increase my monthly fee by 50%? For this level of customer service?

• 
  Boshek (@Boshek6) reported 13 minutes ago

  @virginmedia after 19 years of flawless service. You have gone to **** in the last 2 months. Constant issues. Last contract with you. Once this one ends. I’m done with you. This is all it takes. I’ll never use virgin again for anything.

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 13 minutes ago

  @virginmedia hi virgin now a other problem since my Internet went down when I reported it the advisor said they should put 15 pound credit on my bill hasn't happen as it was down for that long.

• 
  Sarah Baber (@babester15) reported 14 minutes ago

  @virginmedia if you’re going to have a phone number would be nice if answered - just been on hold waiting to get through for 2 hours and then the call inexplicably cut out. All for something that should be easy to do and find on my online account!

• 
  Laura Vince (@lauravince1) reported 16 minutes ago

  @VirginMediaIE upgraded mobile as im a existing customer but have been sent a new number and sim card for the phone. Will my existing virgin media sim not work?

• 
  Dgjbear (@Dgjbear1) reported 19 minutes ago

  @virginmedia How do I direct message you? Gave up 90 mins on call waiting this morning to speak to your god awful customer service. Trying again now. 17 mins and counting Zoe!

• 
  Barry Fry (@nohummus99) reported 20 minutes ago

  @virginmedia fix my Internet please. In the area of Hanwell, WEST Ealing, London.

• 
  NoBotsForSupport (@NoBotForSupport) reported 25 minutes ago

  @mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.