Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/03/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Bushey, Greater London, Camden Town, City of Westminster, Croydon, Southall, Hampstead, Paddington, Mitcham, Wembley, Ealing, Islington, City of London and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomBushey Internet
United KingdomGreater London Internet
United KingdomLondon Internet
United KingdomCamden Town Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    No service during work hours? You … useless things. @virginmedia #virginmedia #useless

  • retro_trance RetroTrance (@retro_trance) reported from Harrow Weald, England

    @nicknamesWoody @virginmedia They’re so crap aren’t they

  • SueTigee Sue Tigee (@SueTigee) reported from Islington, England

    @virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!

  • neebone Allan Symptomatic (@neebone) reported from Richmond, England

    @virginmedia hi is there a problem in TW10? I've checked the status page but it says no problems (tho it never says there are problems unless it's a national outage). TV has interference and broadband keeps dropping. I've done all the reboot procedures as usual.

  • lghendry Laura Hendry (@lghendry) reported from Camberwell, England

    @virginmedia It’s still down.. when is this going to be fixed? Been over 24 hours now!

  • NiciEberlPhoto Nici Eberl Photography (@NiciEberlPhoto) reported from Islington, England

    @virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!

  • SueTigee Sue Tigee (@SueTigee) reported from Islington, England

    @virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!

  • tobe2b Andrew Lawden (@tobe2b) reported from Lambeth, England

    @virginmedia are you going for "cant be bothered " customer service award ? 3 weeks , still no call and you ask me to call you ? Really ?

  • neebone Allan Symptomatic (@neebone) reported from Richmond, England

    @virginmedia But it's meant to be in modem mode. I have it plugged into my own wi-fi mesh so I can access internet across the flat. I've plugged things directly into the eth port on it and still get choppy internet. Also the TV problem is still a problem

  • bludogsix Ethan Truss (@bludogsix) reported from Croydon, England

    @virginmedia thank you for sending out an engineer after the previous two couldn't fix our ongoing issue, but it would've been nice to have gotten a text or more than one call from an unknown number to confirm whether or not they are actually coming x

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    @virginmedia Thank you for sending the link, that did enable me to at least register the loss of service.

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    @virginmedia It happens so often tbh, what is the actual issue in Battersea that makes it a repetitive problem? Also why am I not able to register a loss of service on your app?

  • acartoonheart Stacey (@acartoonheart) reported from Camberwell, England

    Every time Virgin Media says they are near fixing our internet outage, they push the fix time back another 12 hours 😩

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia There is no current estimate. Still without internet. How can I cancel the service?

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia My internet is still down more than 24 hours now this is ridiculous

  • Mabs79 Mabs (@Mabs79) reported from Camden Town, England

    @virginmedia is there an outage on London SE5

  • MaryJldn Mary-J 🏳️‍🌈 (@MaryJldn) reported from Camberwell, England

    @virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jbwb2020 jbbenjamin.sol #IStandWithRayFisher 🔜 (@jbwb2020) reported

    @virginmedia Answer your damned phones! I was meant to be reconnected at my new house yesterday. And nothing! I was told this would be sorted, no issue! House full of teenagers and no Internet. I've sent the activation text multiple times now! Answer the phone!

  • efckate Kathryn Barnes (@efckate) reported

    @virginmedia No this is not resolved. Have been on the phone to trying to get through for 30minutes and now someone has hung up! Are you actually for real! How can I speak to someone who can cancel this account as this is absolutely ridiculous!

  • C25990098 C (@C25990098) reported

    @virginmedia Hi @virginmedia I am a new customer ….. due to be connected June 30th 2022. Issues not resolved …. No internet ….. no box received …..been on phone so many times and no one can do anything. It’s like talking to a wall. Now you have just charged me for nothing.

  • Superpuffi14 rocket_the sprocker (@Superpuffi14) reported

    @virginmedia What great support, I’m not asking for support I want someone to call me to cancel my contract!

  • Johnnybumfluff johnnybumfluff (@Johnnybumfluff) reported

    @virginmedia I accessed before no problem, it didn't accept password so I tried to change. It says between 8-10 characters which I have done in so many different ways but always invalid.

  • Klaudinka Klaudia Matasovska (@Klaudinka) reported

    @virginmedia VERY disappointing to have no access to Wi-Fi, TV, landline service since yesterday lunchtime in my area still today despite fixing it all by 11pm last night (which in itself would have been poor-and you couldn’t even do that!). Using up my mobile date to connect to

  • uniquerockchic Karen Foster (@uniquerockchic) reported

    @virginmedia Does @CityFibre cut wifi off daily? Or is it a full 24hr service?

  • amIhavingitall doubtful (@amIhavingitall) reported

    @virginmedia Hub 3. I can’t use the app. I don’t get WiFi in every room as promised . I paid for an engineer who made things worse. The apparent solution is only coming next week. But even so I get one booster at a time when you say I need 3! Your service is appalling.

  • lilolvee Mrs P (@lilolvee) reported

    @virginmedia hi my elderly father has bought a mobile and contract with you. We've set it all up for him sim is "not provisioned" he rang and you sent a replacement sim, this one is also not working with a "not provisioned" error. He's already paid for his first month 1/2

  • trannymum Lyn Matthews (@trannymum) reported

    @virginmedia Once again the internet has gone off. Spoke to customer service, & it seems our whole estate has been affected. This is an appalling service, internet going off all the time, fault obviously your end if it is happening to all. #VirginMediaUnreliable