Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/25/2026 16:20

February 25: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Harrow, City of Westminster, Barnet, Islington, Hounslow, Paddington, Croydon, Wandsworth, Wembley, Hayes, Egham, Uxbridge and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith TV
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomHarrow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • MortlakeParish MortlakeParish (@MortlakeParish) reported from Richmond, England

    @virginmedia Sorry, I didn’t expect a reply. I have managed to get an engineer to come to@tomorrow as although the signal came back briefly it disappeared again

  • camillaudia Camilla Audia (@camillaudia) reported from Merton, England

    @virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...

  • craigstrong Craig Strong (@craigstrong) reported from Richmond, England

    @virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    @virginmedia Let’s see if you can keepie uppie the signal to your customers

  • anandhinagaraj AnnRaj (@anandhinagaraj) reported from St Albans, England

    @virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20

  • DalalNirav Nirav Dalal (@DalalNirav) reported from Harrow Weald, England

    @virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia I run the tests and everything but my internet is still down

  • ryanAHjones Ryan Jones (@ryanAHjones) reported from Islington, England

    @virginmedia sort your ******* shit WiFi out

  • MortlakeParish MortlakeParish (@MortlakeParish) reported from Richmond, England

    @virginmedia Thanks, I tried that route and it didn’t work - I’ve called via my mobile but with Covid staff restrictions naturally there’s a long delay. I can patiently wait but wanted to find through Twitter how many others were having the problem again.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @virginmedia NW1 7PX broadband network is down

  • MortlakeParish MortlakeParish (@MortlakeParish) reported from Richmond, England

    @virginmedia No, each time I go through the online service status route I just get a loop of checking the lights

  • rabzzz_ Rabzzz (@rabzzz_) reported from Merton, England

    @virginmedia fix your stupid internet kmt

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Hillingdon, England

    Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.

  • HarryGillmore Harry Gillmore (@HarryGillmore) reported from London, England

    Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!

  • PaulFar47747735 Paul Farmer (@PaulFar47747735) reported from Kingston upon Thames, England

    @virginmedia Down again!!

  • DamienGJPG Damien Gorson (@DamienGJPG) reported from Wandsworth, England

    @IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.

  • nblackman91 Nicole 💛 (@nblackman91) reported from Slough, England

    @virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia The website is not working, service has gone down again (4th time today)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lapioche___ - (@lapioche___) reported

    @norsnay @virginmedia Give hyperoptic a go, same speeds as virgin but never had issues

  • Shockedcookie1 Owen Jones (@Shockedcookie1) reported

    @LozzaFox @virginmedia Hi Lozza! We have over 2k call cuing! Wish i could help you! xxxx

  • DannnFTW iBLaCKOuTz xX 🇬🇧 #nVn (@DannnFTW) reported

    @Db10Gaming @svncta @virginmedia Defo calling up BT and making the swap. They are having my pants down

  • OGinspir3 inspire. (@OGinspir3) reported

    @DannnFTW @virginmedia I have the same issue with SKY, sometimes I just sit there and feel like they intentionally screw you. ******* well annoying

  • idolgcfs ella (@idolgcfs) reported

    my ******* wifi has been off for 5 hours i had to buy my own **** YOU VIRGIN MEDIA

  • Fatty_Matty_34 Matt Taylor (@Fatty_Matty_34) reported

    @virginmedia Phoned twice for my details to register my account, as I took out 2 lines and wanted to make sure data cap was on. As it’s my children that I got them for and don’t want them to go over the set monthly amount. So, first phone call she was extremely rude I told her I don’t have a

  • hiral2014 Hiral Bhanushali (@hiral2014) reported

    @virginmedia There is a serious lack of leadership in fixing the issues. I am sorry to include @richardbranson in this message. There has been a zero support from the team and they are blaming me because they cannot get things right.

  • DannnFTW iBLaCKOuTz xX 🇬🇧 #nVn (@DannnFTW) reported

    @JustaQuad @virginmedia Im thinking of changing to BT mate. Never had so much stress over an internet provider in my life

  • miamul13 maria (@miamul13) reported

    @virginmedia need to cancel our subscription moving house on 27 jan to an area you have no service . Tried ringing you but cannot get through. Is there an email address I can use please ?

  • kate88711231 kate (@kate88711231) reported

    @virginmedia Message from my mum who is my Nans support bubble “That’s the number I’ve been trying endlessly. Thanks for trying though.Xx” Your help lines don’t work!!!!