Virgin Media Outage Report in Northolt, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Croydon, Barnet, Hounslow, Harringay, Hammersmith, Islington, Paddington, City of London, Southall, Camden Town, St Albans, Harrow and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Muswell Hill |
Wi-fi | |
| Croydon |
Internet | |
| Barnet |
Phone | |
| Croydon |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
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James
(@jfkent93) reported
from
Hounslow, England
@virginmedia I have called your team 3 times and been hung up on each time. I am contacting about a problem, please can someone reach out on this.
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Ash
(@Aiel_warrior) reported
from
Barnet, England
@virginmedia hi I would like a number that works so I can cancel my contract as I’m baffled tried 0345 454 1111 for the past week and no service hangs up? Can’t email anyone no chat bot!
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia The local council resurfaced the pavement outside of our front garden wall shortly before these problems arose, so we're wondering if they damaged the cables there. I informed the engineer who came and customer services about that.
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Antonia
(@Flaminhaystack) reported
from
London, England
@virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia I think it's a standard engineer visit to address the broadband outage. We're hoping it won't lead to another cycle of cabling attempts, although I understand that things have to take their course and hopefully get there in the end.
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Southall, England
@NIAbbot Virgin Media has been down for me since Wednesday morning...
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Reliable broadband connection is not what Virgin delivers. No customer support . Shameful got such a large organisation.
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Yes really need some help! Frustrated that none of my emails or phone all are answered. Where is customer support?
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Andrew Clemens
(@andrewclemens78) reported
from
Datchet, England
@SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Linda Wroth ✯
(@sparklepixxie) reported
from
Egham, England
@virginmedia @virginhelp After waiting an hour & half on the phone!! Not even bothering to help us! .. You put us on hold 3 times then! Then you hang up!!! 🤬😤😡 ... Its disgusting! Loyalty means NOTHING!! #cancelling #BYE 👋🏻
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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info@lakedistrictcottages.net
(@infolakedistri1) reported
from
Camden Town, England
@virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?
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tim
(@t1m1964) reported
from
Camberwell, England
@chrisckmedia @virginmedia They are all as bad as each other. I have VM and BT, which means at least one should work.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !
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Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what a bunch of uselessless you are. Sick of paying for your services when there is no service. Call you, sit through a 5 minute voice recorded message for you to then announce you’re closed. Virgin is a total joke!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Harms
(@LisaHarmsDrama) reported
@virginmedia According to the 30 days notice rule I will end my service with you on the 2nd June as I gave notice on 4th May. The letter does not acknowledge my request to terminate my contract in any way. It mearly states that my 'package has been corrected'
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Aron
(@Aron_MF) reported
@virginmedia can someone get in touch - I am a new customer expecting a delivery today but can't create an account or track my package. Keep getting error code: DEF01
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i want to be on holiday
(@blackgirlgrowin) reported
Nah Virgin Media Wi-Fi might actually be the worst Everyday no internet connection.
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catherine smith
(@catheri65673799) reported
@virginmedia hi. Dn4 is a known issue no service since 10pm yesterday any idea when fixed? No tv either cos it works via WiFi.
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Callum S 🇺🇦
(@SimpGanassi) reported
Hey @virginmedia I’ve been having issues with my WiFi since Thursday. Checking the router’s network log and it’s full of errors like “SYNC Timing Synchronization failure” and “No Ranging Response received” - but there are no known issues in the area. Any suggestions?
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Anya
(@bluecitygirl45) reported
@virginmedia I have wired my laptop and it doesn’t help the service still shows as having issues
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James TW
(@James_JTW) reported
@virginmedia Sure. But as it's such a simple fix, might I suggest you incorporate it in to your basic troubleshooting scripts?
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neiltoon
(@neiltoon2) reported
@virginmedia i made my complaint 23/3/22 and still no manager has rang me ? i would say they have broke their policy lol. i ask you why do vm take customers money but give nothing back ?
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Sue Harvey 💙
(@SueHarveyCT) reported
@virginmedia I'm apparently 'talking' to customer relations messaging.
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James N
(@Newmanski86) reported
@virginmedia @AlexC93 Same here having the same problem. Did you manage to fix this?