Virgin Media Outage Report in Northolt, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, Hammersmith, City of Westminster, London, Stanmore, Southall, Paddington, Croydon, City of London, Barnet, Islington, Staines, Wembley, Merton and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Barnet |
TV | |
| Camden Town |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
-
Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia I don’t want to chat. Last time I did that it took 40 mins using my data cos no WiFi. I simply want a link to where I can make a complaint and claim a refund for the wif you aren’t providing. You guys had issues yesterday and are basically now ***************.
-
Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks
-
Haston Oliveira
(@HastonOliveira) reported
from
Hounslow, England
@latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!
-
nik_masters
(@masters_nik) reported
from
Camden Town, England
@virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.
-
Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).
-
Mikey Schmikey 🏴 🏳️🌈 🇪🇺
(@mikeyplewis) reported
from
Islington, England
@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
-
Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia
-
Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia Broadband fixed - but still can’t get into my account. I joined you in August and it’s still not resolved... have tried phone, Twitter, text, asked the engineer f2f - no one can help
-
Kimberley Morris
(@Kimmy_CPFC) reported
from
Croydon, England
@virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now
-
Ari Gork
(@arigork) reported
from
City of London, England
Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.
-
Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.
-
Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.
-
Boris
(@gradinho97) reported
from
Kingston upon Thames, England
Well done @virginmedia! No internet for 38 hours and no improvement in sight. “Our engineers are working on the lines” my arse. You’ll loose a customer 👍🏼
-
Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!
-
Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia It won’t let me. That’s the issue
-
Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
-
Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@AyoCaesar Problem is that Sky have no control over it, because its actually owned by Openreach. They own the lines for all providers, apart from obviously Virgin Media.
-
Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...
-
Allison
(@afturain) reported
from
Richmond, England
@virginmedia They know they're taking to the right person because of all the other details, too. They are deliberately making it difficult. If I wanted to buy more from you there would be no problem.
-
@dorsetmartin
(@dorsetmartin1) reported
from
Croydon, England
@virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dora XP
(@DeedeeVerde) reported
@Murci_UK @virginmedia @EgoCityGaming What is happening in SN1? Internet intermittent since Saturday 3 Sept, bad connection, status service doesn't work, impossible to talk to a human, no updates. Some of us actually use the Internet for work, not just entertainment.15 years with VM and seriously thinking of leaving.
-
Dora XP
(@DeedeeVerde) reported
@AllayahBlake @virginmedia How did you manage to contact VM? I can't get past the prerecorded message, which is a one size fits all ("phone has a problem in your area"-I only have broadband!).
-
ifiwasaballoon
(@GI1970) reported
@virginmedia Already done. It says there's an issue but I already know that. When will it be fixed? We're trying to work.
-
Chirag
(@chirag_t1) reported
@virginmedia Service is running fine according to your website. This issue has been intermittent for weeks now. Its becoming a massive irritation
-
Warren Digney
(@Woztista_uk) reported
@virginmedia broadband down in PR25?
-
Liz
(@lizwoodford) reported
@virginmedia my internet and phone line is down Colchester uk Co40dy what’s going on ??
-
Al
(@Al49636751) reported
@virginmedia . What’s going on with the internet in SW19? Not been working properly since last night. Mediachecker says there is a problem in our area but no ETA
-
Jackie morrall
(@jackie_morrall) reported
@virginmedia is there an issue in the B90 area of Birmingham as neither of my boxes are reacting to the control, yes controls are fine. Can’t find a number to call
-
Sammie
(@Sammie58986987) reported
@virginmedia @AxisofElvis Why haven’t Virgin put out a statement yet to admit to the problems facing customers country wide? Its obvious just from your twitter page complaints there is a problem your end.
-
M
(@MelERoy) reported
My @VirginMedia broadband is down again. This is ridiculous.