Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Hammersmith, Watford, Wembley, Brent, Brent, Hampstead, Hayes, Southall, Stanmore, Greenford, Borehamwood, Uxbridge, Feltham, and Ealing.

City	Problem Type	Report Time
Hounslow	Wi-fi	2 hours ago
Hammersmith	Internet	8 hours ago
Hammersmith	Total Blackout	14 hours ago
Watford	Internet	1 day ago
Wembley	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Nia Wyn Thomas (@niawynthomas) reported 1 minute ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Jeff Brown (@fadermonkeyking) reported 4 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  GeorgieCox (@SkyFlier6981) reported 6 minutes ago from Brentford, England

  @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 7 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Mit (@mit112112) reported 20 minutes ago from Brentford, England

  @virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.

• 
  Duarte Mendonça (@DuarteMendonca) reported 28 minutes ago from Hammersmith, England

  @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 29 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  Gabor (@GaborPfalzer) reported 30 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  Alistair Parkes (@AlistairParkes1) reported 31 minutes ago from Richmond, England

  @virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏

• 
  Yessi Bello-Perez (@yessibelloperez) reported 31 minutes ago from Ealing, England

  @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

• 
  John carroll (@Johnboy82903002) reported 32 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  SusannJerry (@MrsJerryTweets) reported 32 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  MoMo (@ImaginaryCard) reported 38 minutes ago from Hammersmith, England

  @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

• 
  Lee Neale (@lhntennis) reported 39 minutes ago from Richmond, England

  @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

• 
  John carroll (@Johnboy82903002) reported 40 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 46 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  Francesco Marchet (@MarchetF) reported 51 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Snatch (@U2Gorilla) reported 51 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 57 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  John lumb (@Johnlumb67) reported 57 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke (@LUKEQPR94) reported 6 minutes ago

  Has Virgin Media gone down?

• 
  DarkFlash (@DarkFlash81) reported 7 minutes ago

  @MrROKinROK @dom_lucre You could be right but there are still people who think Richard Branson owns Virgin Media still or that Bill Gates will solve all of their Microsoft issues.

• 
  Adam Clews - Jones (@madacj) reported 8 minutes ago

  @virginmedia @ITVXhelp @ITVX just to let you know that the watch from the start feature doesn’t seem to be working For ITV3 which is currently showing classic emmerdale. I am using Virgin TV 360 I don’t know if it’s an itv issue or a virgin issue? It’s working on my Apple TV box

• 
  Conor O'Driscoll (@ConorOd30913944) reported 16 minutes ago

  @TonightVMTV Are Virgin Media really that desperate...Shane Fianna Fail Coleman..

• 
  NozzaOneHand (@NozzaOneHand) reported 16 minutes ago

  I am seriously confused why we are stuck paying ridiculous prices for 1GB Internet from @virginmedia because @toobbroadband and @Hyperoptic won’t get there stuff together to help the north of the UK

• 
  becksyno7 (@becksyno769693) reported 17 minutes ago

  When did Virgin media get so crap at delivering a service, I missed that memo. @virginmedia

• 
  Alex (@AlexR6_) reported 17 minutes ago

  @Hajontop @AgmOli_ @virginmedia had to cancel scrim cos my wifi decided to die

• 
  Jemski (@jemski7) reported 17 minutes ago

  @virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.

• 
  Vivian Lobo (@VivianLobo7) reported 18 minutes ago

  Is @virginmedia down ?

• 
  bongodongo (@mohsin_sheikh1) reported 20 minutes ago

  @CommunityFibre rubbish internet, rubbish @Linksys app. Rubbish customer service. Better off going back to @virginmedia