Virgin Media Outage Report in Northolt, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Croydon, City of Westminster, City of London, Slough, Chesham, Paddington, Islington, Camden Town, Wembley, Richmond, Harringay, Kingston upon Thames and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hampstead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
-
Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?
-
ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Thank you but I just want my service to work reliably. I’m tired of chasing people & being given the run around. I can’t spend hours on the phone everyday to achieve nothing. I just want what I pay a lot of money for every month.
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
-
Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia We signed a new contract and we were meant to have internet connection by Monday/Tuesday. We still don’t! We called then on Wednesday and they said they call back. They never did. We called yesterday. They said they’ll look into it. Nothing yet!!
-
Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia @virginmedia will someone actually be able to help us or will we get the same service we’ve been getting from various people we’ve been talking to? I don’t know how else to escalate this anymore!!! It’s taken so much of our time and added stress ...
-
Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia When I checked other sites like down detector it shows Virgin broadband is down all over london so how come you don’t know that?
-
Sheetal
(@Sheetal_15) reported
from
Camden Town, England
@virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.
-
Maya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia guys my internet is not working ?
-
Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia is the service down across #london or ?
-
Elizabeth Silva
(@faysasilva) reported
from
Kensington, England
@virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1
-
ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks
-
Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
-
ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi I’m waiting for an engineer to come & look@at my router/WiFi connection but they’ve not turned up. Can you help please
-
Laura Greenaway
(@LauraGreenawa12) reported
from
Merton, England
@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
-
John Boxall
(@jdboxall) reported
from
Merton, England
Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
-
The Honourable Jack Bremer, Laird of Loch Borralan
(@jackbremer) reported
from
Wandsworth, England
@virginmedia All, got builders in, need to talk to someone The point I was making was your app is bad
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Akshat Garg
(@AkshatG38281397) reported
@virginmedia Wifi is not working till now and your team says compensation will be applied when issue is resolved which is not done yet. More than 2 months now. What kind of service is this?
-
mentalanna@aol.com
(@AnnavsAnna1) reported
@virginmedia I was told I would get a new router, now told no record of this , £100 a month for poor customer service shoddy wifi and equipment
-
SJK
(@SammyKnowlesX) reported
@virginmedia It’s not the first complaint I have raised and I’m having the same issue every month. And I keep getting told it is resolved. I do not wish to have a generic response with £5 off my bill. I want my issue sorting instead of having to contact you every single month. Ridiculous!!!!!
-
Katie ✨
(@katiee_ll) reported
@virginmedia No it didnt. We have tried everything, I don’t see a resolution. We pay for 100mbs and don’t even get the 50.
-
Patrick O'Malley
(@PatomalO6) reported
@virginmedia shocking customer service again! Really should be going elsewhere!
-
Terry Cooke
(@tezcooke) reported
@virginmedia No. It’s your wifi router. It’s crap and everytime we ring up it takes an hour to end up talking to someone 5000 miles away. We want an engineer to come and sort it.
-
Ben Calvert
(@BenCalvert91) reported
@virginmedia I think you have the worst customer service out of any company I have ever dealt with.
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
-
IDIC
(@CharlieIDIC) reported
Getting fed up with @virginmedia the WiFi app is still not working and replies on community take ages and haven’t fixed it. Luckily I worked a go around using the internet not app to fix the booster but this is ridiculous
-
Missy
(@littlemissyp101) reported
@virginmedia There was on Thursday and Friday. But it's still not working and there's no registered outage ATM.