Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Wembley, Hayes, City of Westminster, London, Hammersmith, Croydon, Egham, Uxbridge, Southall, Merton, Paddington, City of London, Islington, Harringay and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Wi-fi | |
| Hayes |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.
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Keith
(@keith319) reported
from
Camden Town, England
@virginmedia Would have been useful a week ago, but as of now, service is as it should be. Been very patchy over the last week though, so don’t know what’s causing this.
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Jaimin
(@_Jaimin_) reported
from
Wandsworth, England
Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful server. Shocking speeds wireless and wired. Never used to be as bad as this. Will be asking for an early termination to my contract as I am not even getting the promised minimum speed.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia surprise surprise no broadband yet again at UB8 3JQ - what a comple and utter joke of a service you give. Absolute ****. It’s down more than it’s up. Complete and utter rip off.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia And by the way even the guy on the chat told me he agreed with me and that there was clearly no information on how to cancel on your actual how to cancel page on the website. Which I believe is against Ofcom regulations
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia It’s kinda Improved. But when paying for M350 fibre broadband plus 2 boosters...I don’t expect this to happen. I just came from BT & not once in 3 years with them did I have any system issues nor need boosters
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@chrisjrob @virginmedia I really took great exception to wasting my time with the guy on the phone who would not go ahead and cancel and kept blatantly ignoring me when I told him I wasn’t giving him any information about my movements or reasons for cancelling
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Fred D
(@CorpFred) reported
from
Kensington, England
@birh_trx @virginmedia Yes it is down
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Jaimin
(@_Jaimin_) reported
from
Wandsworth, England
Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful service.Shocking speeds wireless and wired.Never used to be as bad as this. Will be asking for an early ter- mination to my contract as I am not even getting the promised minimum speed.
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Phoebe
(@phoeberodwell) reported
from
Islington, England
@virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!
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🏳️🌈 Barnaby and Chris🌍
(@AmbroseBarnaby) reported
from
Richmond, England
Typical No Virgin Media again but I know it’s not just me as thousands of people on here seem to have same issues typical.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!
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black lives matter
(@luke_strollo) reported
from
Brentford, England
@virginmedia hey I've tried calling to cancel my 12 month contract as it's finished soon but I have to wait on hold for ages (I understand there are less call centres open), is there any other way I can close my contract without being stuck on hold for ages
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Ayako
(@Ashirane) reported
from
Camden Town, England
@virginmedia it’s been three days we’re experiencing broadband and TV service. People are working remotely and heavily rely on the virtual communications!!!
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@spenge74 @virginmedia Cheers. Downloading tgAt now. At my last place I had BT and no issues but when I moved no phone line so went str8 to virgin but somedays it’s real slow. Driving me to drink 🤣🤣🤣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin paxton
(@PaxtonColin) reported
@virginmedia Yesterday i had 3calls over 2hours and they cut me off i was told that i could either have my money refunded or cancel the contract free but not both which seems wrong when i havent broken the contract as it is virgin that has it wrong i eventually said keep the money just cancel
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Demetrio Filocamo
(@demetrio812) reported
@virginmedia This is a complaint, public, frankly everybody is complaining about your support, so I think you should consider it as you are losing customers just because of that, even your standard replies don’t add anything to my complaint
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To Ro
(@trcr93) reported
@virginmedia - extremely disappointed in the customer service. Every time I report an issue, I'm offered a higher package instead of a solution. My current package should work without issue. #customerservice #disappointed
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kat
(@katguinnes) reported
@virginmedia The phone line says there are no issues in our area but we definitely have no connection so it’s completely inaccurate… can this PLEASE be raised as we are both trying to work from home
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picklemonsterg
(@picklemonsterG) reported
@virginmedia absolute terrible service from virgin mobile! My mum placed order for new phone on 16th Dec still no sign of it. Your systems have been down so she can’t get into her account or change password. 1 hour on live chat last night & still no help.Think cancellation needed
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Rookery Mike
(@RookeryMike) reported
@virginmedia No, it still says the hub isn’t connected, but it is. TV is working fine (we have a Virgin box for that, too) but no Internet. Devices appear to connect to the network intermittently, but still can’t get online.
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lisadeaner
(@mamadeaner) reported
@virginmedia I have done that. Went through to a call centre who told me what I already knew. Total outage in the area. Won’t be fixed until 6pm. Another day no services. Not good. Not good at all.
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Deepak Mangalore
(@Dpkmlore) reported
@virginmedia had placed an order for upgrade of mobile phone as on 28th Dec. It has been marked as 'Parked'. It's nearly 2 weeks still no response, even after 3 follow-ups. Never had such awful experience from Virgin Media in last 10 years
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kat
(@katguinnes) reported
@virginmedia our internet is down and so is your service status page . Can you please update or send an engineer urgently to area DE12 7 … only about the 20th time this month
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Gillian Evison
(@GillianEvison) reported
@virginmedia My post code is L23 9UU and I would like to say if my internet is not working and I’m having to use my own phone data which I have to pay for why do u not recompense me for that