Virgin Media Outage Report in Northolt, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hammersmith, Croydon, Paddington, Barnet, Hounslow, Hampstead, City of Westminster, Muswell Hill, Southall, Camden Town, Mitcham, Harringay and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Vinny Davidson
(@Vinnyd82) reported
from
Kingston upon Thames, England
@virginmedia The issue is with the virgin go app on my mobile. Channels such as BT sport are not showing....
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Nicola W
(@nmargwh) reported
from
Spelthorne District, England
@jodirilot @virginmedia Also issues in TW15 tried have old 2.0 hub which I’ve tried resetting but no luck so far. No WiFi at all since 5pm
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Phil Daoust
(@philxdaoust) reported
from
Lambeth, England
Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever
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ICEMAN 288 Marky T
(@288ICEMAN) reported
from
Hounslow, England
Virgin media - useless Customer service thanks for **** all !!!!
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Luke Major
(@Luke_major) reported
from
Richmond, England
Anyone else having broadband issues with @virginmedia ..... AGAIN. #Broadband #VirginMedia #TW10
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Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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Bryan Scott
(@lifeofbry) reported
from
Lambeth, England
@SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta
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Nicola W
(@nmargwh) reported
from
Spelthorne District, England
@virginmedia I need a new hub (which must already have been known) You have no next day delivery so this won’t come until Monday. Extremely poor service #virginmedia
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Charlie Baden
(@CharlieBaden1) reported
from
Wandsworth, England
@virginmedia Your WiFi service has been down for 5 hours any update
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
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Nicola W
(@nmargwh) reported
from
Spelthorne District, England
@virginmedia @SnowballDj Same issue and rebooting the hub makes no difference. Beyond frustrated with your service (or lack of it) now
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Karl F
(@kazfla) reported
from
Southall, England
@virginmedia thanks virgin media for a wasting 5 hours of my day waiting for an engineer after I reported a fault with my landline on Sunday. Turns out it was a problem with your cabinet so the engineer didn't need to check my property.
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia your broadband service is down again in SW13 tired of arguing with your Indian call centres who never see any network problems and ask me to turn off and turn on my router! Seriously that does nothing, loose the script!
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
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Antoni Luke Kijewski
(@BonjourAnt) reported
from
Croydon, England
@virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status
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Akshay Vara
(@ThatGuyAkshay) reported
from
Brentford, England
Stupid @itvhub or @virginmedia messing up on me when this funny convo between the Lukes and Mike happening #LoveIsland
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard S
(@igniterich) reported
@virginmedia Hi, I am not expecting “ instant” but it’s now 24 hours and still no further! Not sure even the social media team can defend that level of poor service?
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Emmy's art
(@Emmys_arts) reported
@virginmedia the data we've had to use so we can reach the outside world... 13th saw me being on the phone for 2½ hours the stress of all of this has had a knock on effect on my health which is bad without all of this. 😕
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connie pooley
(@PooleyConnie) reported
@virginmedia Thank you. Now on hold for 2.5 hours and cut off again. Trying to cancel contract/be offered a more competitive deal to match what I will otherwise leave for
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Seasidings
(@seasidings) reported
@virginmedia @virginmedia tried the number no issues apparently despite the fact yet again I currently have no broadband and it has been out for the last couple of hours
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Eb
(@Ebb1) reported
@virginmedia @macmyra Text service us useless. We need to speak to a responsible manager on a direct line number. Do such person work for VM? Or only bots working unable to make a human/humane decision
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Eb
(@Ebb1) reported
@virginmedia @carinaratcliffe Text service us useless. We need to speak to a responsible manager on a direct line number. Do such person work for VM? Or only bots working unable to make a human/humane decision
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Dave Chisnall
(@chizzy73) reported
@virginmedia gone down yet again. Shocking service in the OL11 area.
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Shaun Charlton
(@ShaunCharlton6) reported
@virginmedia since before Xmas you have sent 3 engineers out to fix the Internet. All 3 have told you its a settings problem so why am I paying my bill when I should be getting 300mb and only receiving 30mb. You are **** and its impossible to speak to anyone #shitcustomerservice
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saliz
(@saliz18) reported
@virginmedia Yes you are aware of this problem and it gets fixed for few hours then goes back off! Then the cheek to send out letters that Bill's are going up by £4.50 a month! Just another big wig company making money out of the pandemic! Knowing its needed by people!
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Dean Crow
(@dxtzzz) reported
@virginmedia Is 0345 454 1111 not working?