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Virgin Media outages and service status in Northolt, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Northolt, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 20, 8:35 PM GMT+1.
  • 63% Internet (63%)
  • 17% Wi-fi (17%)
  • 8% Total Blackout (8%)
  • 6% E-mail (6%)
  • 4% TV (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Northolt come from postal codes UB5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 20: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Southall, Hayes, Watford, Northolt, Ealing, Harrow, Wembley, Elstree, Borehamwood, Brentford, Kensington, Greenford, and Richmond.

CityProblem TypeReport Time
Hammersmith Wi-fi 2 hours ago
Hammersmith Internet 12 hours ago
Hammersmith Internet 12 hours ago
Hammersmith Total Blackout 13 hours ago
Hammersmith Wi-fi 15 hours ago
Hammersmith Internet 15 hours ago

Nearby cities with recent reports

Hammersmith

17 recent signals

2 hours ago
Southall

3 recent signals

5 days ago
Hayes

2 recent signals

5 days ago
Hounslow

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Johnlumb67
    John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

  • GabrielaLungu
    Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

  • GabrielaLungu
    Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • docklobster
    Nick (@docklobster) reported from Hillingdon, England

    Is my PC unusably slow because #Windows11 has screwed it or because @virginmedia are still messing with the local fibre network or maybe both? Either way I'm having a #technightmare #techfail

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

  • MrsJerryTweets
    SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

  • AlistairParkes1
    Alistair Parkes (@AlistairParkes1) reported from Richmond, England

    @virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏

  • ExtremePCUK
    ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England

    @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

  • lhntennis
    Lee Neale (@lhntennis) reported from Richmond, England

    @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

  • MarcoOlevano
    Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

  • Hairouna92
    Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England

    @virginmedia Still down! Not sure what I'm paying for at this point

  • docklobster
    Nick (@docklobster) reported from Hillingdon, England

    @virginmedia I was unable to use the same website on tablet or laptop - the website owner said the issue was due to slow internet speed and @TalkTalk had advised that you were digging up the cable in the area with the potential for disruption and I wondered if this work had overrun

  • dip2ooo
    Dipak (@dip2ooo) reported from Harrow Weald, England

    @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

  • UrbanEdgeCapit1
    Urban Edge Capital (@UrbanEdgeCapit1) reported from Brentford, England

    @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

  • aliceandtheink
    ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

  • 22craftsman
    The Whisky Reiver.. (@22craftsman) reported from Watford, England

    @virginmedia Hardly, obviously you haven't read the post correctly. I left over 4 years ago due to your shabby customer service, it's @Jotterface who is now having the problem. Engage brain, open eyes and read the posts first FFS!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Houstie1886
    MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported

    @virginmedia Yes the service stays page says no issues. But the helpline said 24 hours now the chat help saying another 24 hours. Lots of neighbours having the same issue. Can you advise please?

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @paulveness1974 @virginmedia I think that many peoples problems stem from using wifi, everything I have connected to the Internet, TVs and PC are hard wired, i never have a problem. I remember I used the Smart TV features once, never used it since, I press somethings it's instant not sat waiting to load.

  • demented_tj
    Jan T. (@demented_tj) reported

    @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

  • danny_9_morris
    Danny Morris (@danny_9_morris) reported

    @virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is

  • buzzkilljames
    James Prosser (@buzzkilljames) reported

    @virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    Calling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.

  • JameskRobbo
    James Robertson (@JameskRobbo) reported

    @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything

  • FauntleroyMp
    Lord Fauntleroy MP KC (@FauntleroyMp) reported

    @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching

  • graemehistory
    Graeme Savage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@graemehistory) reported

    Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?

  • safcpete67
    safcpete 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@safcpete67) reported

    @y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.