Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 01/20/2026 06:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Wembley, London, Hampstead, Southall, Camden Town, Mitcham, City of Westminster, City of London, Slough, Hammersmith, Croydon, Watford, Hayes, Harringay and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHampstead Wi-fi
United KingdomSouthall E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia answer your damn phone

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia In addition, when will it be fixed for good? If you don’t want your customers up in arms, be transparent, honest and say what the problem is and relay and exact date. No canned responses!!!

  • ZoSo365 Wasim Akram (@ZoSo365) reported from Barnet, England

    @virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia how long is tv and broadband going to be down today in the Kensington area?

  • Jeffforrest1 Jeff forrest (@Jeffforrest1) reported from Kingston upon Thames, England

    @pompeyhedge @virginmedia I was getting either 500+ or zero. There may be congestion and over subscription but that isn’t my issue.

  • IIndigoMouseRH Rachel Hayden (@IIndigoMouseRH) reported from London, England

    Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??

  • makamen Michael Kamen (@makamen) reported from Watford, England

    @virginmedia hello, trying to change my package but the link on your website seems to be broken and can't get through on the phone can you help please? Thanks

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks

  • cjpokemon3 Chris (@cjpokemon3) reported from Watford, England

    @virginmedia been on the web chat for over two hours trying to cancel my account as moving and been cut off again! Is there an email address I can contact?

  • pharmr5 diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia once again broadband down. Working from home, when will it be up and running again?

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.

  • vickyatwork vicky (@vickyatwork) reported from Croydon, England

    Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET

  • Makis39277470 Gerasimos Klaoudatos (@Makis39277470) reported from Richmond, England

    Thank you @virginmedia for the worst service ever. We have been suffering from no broadband all day today while our work depends on this. It has been horrible for many days now. You do not answer phones or messages through your app. Is this what your customers deserve???

  • paulvivash Paul Vivash (@paulvivash) reported from Lambeth, England

    @virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • robinpr71 Robin Pritchard (@robinpr71) reported from Lambeth, England

    So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gaarmstrong318 Geoffrey Armstrong (@Gaarmstrong318) reported

    @virginmedia so yet again for 100% of the days since you told me I have to pay 33% more for your “excellent service” I have repeated internet and tv issues. F@@k this I’m going to go elsewhere I’m sick of being told there isn’t anything wrong when all my devices can’t connect

  • LetGoRoundAgain Lets Go Round Again. (@LetGoRoundAgain) reported

    Time to phone @virginmedia and cancel my broadband. Only had it 5 month and they want to increase my bill from £34 to £49 the absolute robbing C*#75

  • hudsond1982 Daniel Hudson442 (@hudsond1982) reported

    Any one else down on virgin media. Hx postcode @virginmedia

  • DanielW09 Daniel (@DanielW09) reported

    @virginmedia When I done a check online, it says there are some known issues. I wanted to double check with you please?

  • hudsond1982 Daniel Hudson442 (@hudsond1982) reported

    @virginmedia Yeah said its down and should be sorted by 4. Need it back on cause have no TV aswell.

  • DarrenJ87 Darren Jones (@DarrenJ87) reported

    @virginmedia Just tells me to talk, anyway after 4 days and 8 different people it is now sorted. But a terrible experience.

  • twotoneturtle8 TwoToneTurtle (@twotoneturtle8) reported

    @virginmedia in addition to the tweet above I've booked today off work as I was assured installation would finally take place. I've received no correspondence, just checked my appointments and it's just updated to 24th March for the install, no contact. 186 days with no service

  • Saffronflowers Joanna (@Saffronflowers) reported

    @virginmedia sad to say the saga of your appealing customer service towards a blind customer continues, from cutting all service until new equipment arrival, to charging a “set-up” charge which was not mentioned when asked. It has taken over a week 1/

  • SkyeHoward1991 Skye Howard 🏳️‍⚧️ (@SkyeHoward1991) reported

    @virginmedia Is there a way for a customer can find out the root cause?

  • cake_von VonCake (@cake_von) reported

    jaysus @virginmedia you're so hard to break up with. **** pop music, long holds, sent from dept to dept. Just let me go, I don't love you any more!!! And your £7.50 discount for 6 months is NOT luring me back babes. Just go already!!!