Virgin Media Outage Report in Northolt, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Watford, London, Richmond, Croydon, City of London, Hammersmith, Paddington, Barnet, Hounslow, Hampstead, City of Westminster, Muswell Hill, Southall, Camden Town and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Internet | |
| London |
Total Blackout | |
| Richmond |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Robert Hallam
(@Robertfhallam) reported
from
Spelthorne District, England
@virginmedia awful awful service. 1hr 8 minutes to be put through to retentions to be offered a more expensive deal!! Appalling
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dmxcrew
(@dmxcrew) reported
from
Islington, England
@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Chloe
(@chloehester) reported
from
Islington, England
@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia What happens is when I connect to the @TicketmasterUK app from the priority app, it offers no option to actually purchase. @TheO2 suggested clearing all cookies and cache. The issue with that is passwords have to be re-entered for almost every app. There must be a better way
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia You want to add 4.25 to my bill even after I took out new contract 2 months ago to reduce costs. You keep sending email asking me to contact c/s I can't get through & why should I have to phone you as I've made a complaint??? Going to watchdog 😡
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Kathy Miller
(@KathyMi25429227) reported
from
Croydon, England
@virginmedia Please do......Please.. no email reply from CEO yet. Refund? I've lost money due to Virgin's recent appalling service
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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Ben Hart
(@TheRealBenHart) reported
from
Hillingdon, England
@virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either
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Germán López-Campos
(@Sherm4nLC) reported
from
Camberwell, England
@virginmedia It seems there are some issues in SE22, could you confirm?
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia But the service page is saying there isn’t an issue - so how does that help?
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carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
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Con
(@ConMarbleHalls) reported
from
Merton, England
Trying to leave @virginmedia and I’ve been on hold for over a hour just to speak to someone. There trick is leave you waiting then hope you hang up and leave it. Scum
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝚅 🦇
(@veeinthevoid) reported
******* hell, Virgin Media are terrible.
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Mac
(@Mac_The_Don1) reported
@DaveyGoodison @NoContextBrits True but there must be good service providers to choose from in terms of internet cause virgin media can't be the only one
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Browny
(@Browny1956) reported
Moving out of London, up North to be with my family I have Virgin Media & they do not provide in the area I am moving to Rang them today to ask how I can cancel, as I cannot transfer my contract as they do not provide. The call centre say I have to pay 3 months fees to cancel 😡
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no nonsense
(@maureen2900) reported
@virginmedia will I get a refund ? Still having intermittent service. This appears to be an ongoing issue.
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Sam Culham
(@SamCulham7) reported
@virginmedia the internet speeds have been so poor this weekend, what's the point in paying for good internet if you aren't going to provide it?
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alice stephenson
(@Ali_Stevo) reported
@virginmedia Trying to resolve an issue for a month now and today been waiting for 9hours on WhatsApp. I have sat on hold for a couple of hours by phone and been cut off both times today. I’ve also emailed.
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Nick watson
(@Nickwatson888) reported
@Angela_Griffin @virginmedia That is weird as when I had a problem they were out next day and fixed in 30 mins
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Left Arm Over
(@cichaelmork) reported
@virginmedia Hi. So I called customer services, asked for an update on my 2nd complaint. Was advised that no one would be calling me until the Netflix issue is resolved, andthat there were no timescales for this. In the meantime I have to keep paying for a service I’m not receiving. Fair?
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Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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Jag Rai
(@iamjag) reported
@virginmedia there's an issue with using any internet services on PlayStation. It connects but any authentication is taking a very long time or won't happen at all. Can you please let me know when it's fixed?