Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 12/04/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Islington, London, City of Westminster, Hammersmith, Walton-on-Thames, Camden Town, Croydon, Windsor, Wembley, Ealing, Southall, Watford, Richmond, City of London and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @virginmedia 40 minutes it took for one of your operators to answer the telephone with no apology. I pay for a 200MB/s service and am currently receiving about 8MB/s and it’s been like this for weeks. I hope you’ll be adjusting my bill.

  • dorsetmartin1 @dorsetmartin (@dorsetmartin1) reported from Croydon, England

    @virginmedia No problem. All seems good at the moment.

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    Why have I been holding for over 30 mins @virginmedia Your response times are as bad as your fiber optic speeds. Terrible service.

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    @virginmedia I don’t want to chat. Last time I did that it took 40 mins using my data cos no WiFi. I simply want a link to where I can make a complaint and claim a refund for the wif you aren’t providing. You guys had issues yesterday and are basically now ***************.

  • MaryWindmill Windmill Flowers (@MaryWindmill) reported from Lambeth, England

    Virgin Media horrendous service and ridiculous methods when they attempt to resolve customer complaint

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @virginmedia No one could help me so I cancelled! I give up

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    @virginmedia the internet is still out, lots of people complaining. You’ve lied and denied and your customer services have been slack at best. I’ve now had to pay for extra data on my phone to be able to work and function. Can we claim compensation @Ofcom #virginmedia

  • MaryWindmill Windmill Flowers (@MaryWindmill) reported from Lambeth, England

    @virginmedia Interesting how quickly a response is given once placed on Twitter. Being told you will be called back and this does not happen only after chasing and then ridiculous question about compensation and stupid language such as deadlock.

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    We are in a holding pattern on the phone with @virginmedia to speak to an actual human about our not working WiFi. How long will we wait for to actually get through to someone. #CustomerServiceFail

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @virginmedia I am a new customer supposed to be installed today and already somebody not doing there job! Would like someone to contact me please

  • jackwenman Jack (@jackwenman) reported from Ealing, England

    @virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    @virginmedia The problem is you’ve lied and tried to pretend there isn’t a massive problem. Some honest answers about what’s been going on would make all the difference

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have @virginmedia broadband and have been having issues the past 24-48 hours and have found their customer services less than helpful then it might be worth a complaint to @Ofcom I’ve just filled a form in. We are now paying for data due to lack of broadband service

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    @vmbusiness Virgin Media outage in my area for 5 hours, fix due in another 7 hours. Staff on the phone are hopeless. Need to do better guys, I’m running a business here

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    My @virginmedia V6 box must be broken, it's suggesting I record the Michael MacIntyre show. WTFlip #MichaelMcIntyresBigShow

  • CoydeMatt matt coyde (@CoydeMatt) reported from Kingston upon Thames, England

    @virginmedia Maybe they could fix the broadband in my area whilst they are at it

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    So apparently @virginmedia has a massive issue and we and many others have been told it won’t be working to 29th November. They won’t update the app or their site to reflect this, their twitter team here are not be honest about what is clearly a big problem. #CustomerServiceFail

  • mxchelleex Michelle Sanders 🗺🌴 (@mxchelleex) reported from Kingston upon Thames, England

    @virginmedia please fix the WiFi, it’s been a week now & we’re all 3rd year uni students 😭

  • dorsetmartin1 @dorsetmartin (@dorsetmartin1) reported from Croydon, England

    @virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • evo9673 Paul Evans (@evo9673) reported

    @virginmedia do you have internet issues in the Dy4 area? Been down for 39 mins

  • cathy_hubbard Cathy Hubbard (@cathy_hubbard) reported

    @virginmedia Fix my broadband and give me the service I pay for!

  • livvy_dixon Liv (@livvy_dixon) reported

    Literally switched from BT to virgin media because of constant problems with BT just for virgin to turn out the ****** same 🙄

  • Leighjr Leighjr 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Leighjr) reported

    @DisneyPlusUK any idea when/if virgin media will be using the Disney plus service in uk 🇬🇧 ?

  • djemron EASYSOUNDZRADIO (@djemron) reported

    @virginmedia engineer still can’t fix the problem with the internet so Sad.. coming up 72hrs without service. #virgin #virginoutage #virginbroadband

  • StevenTandy27 Steven Tandy (@StevenTandy27) reported

    @virginmedia been on the phone to your team for a total of 4 hours and 30 minutes over the last 4 days trying to resolve my internet. This just is not good enough as I am still having problems and no one seems to care.

  • Wawawiwa15 Wawawiwa (@Wawawiwa15) reported

    @virginmedia explain to me why my Xbox 1s connection is worse than my Xbox 360? I have to use wired to be able to play games without lagging or being dropped offline. Call the customer services and they try to sell me some add on for an extra £5 per month???m

  • Lechamp24131474 Lechampion (@Lechamp24131474) reported

    @SkyNews @Sarfo15M OPEN THE PUBS @virginmedia FIX MY INTERNET U BASTARDS

  • Gingellla Gingella (@Gingellla) reported

    2 days up and down internet, ******* joke!! Meetings all day today going off. Sort it @virginmedia !!!! #virginmediadown #virginmedia

  • CallumMac92 Callum Macdonald (@CallumMac92) reported

    @virginmedia Better since someone on your forum organised an engineer to come out. Your customer service has been appalling and even after logging a complaint earlier, nothing has been acknowledged