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Virgin Media outages and service status in Northolt, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 7 outage signals in the last 24 hours around Northolt, including 7 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 19, 11:51 AM GMT+1.
  • 42% Internet (42%)
  • 32% TV (32%)
  • 12% Wi-fi (12%)
  • 8% Total Blackout (8%)
  • 6% E-mail (6%)

The latest reports from users having issues in Northolt come from postal codes UB5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Hayes, Hammersmith, Southall, Watford, Harrow, Ealing, Wembley, Hounslow, Richmond, Elstree, Feltham, Ruislip, Uxbridge, Kensington, and Borehamwood.

CityProblem TypeReport Time
Hayes Internet 12 minutes ago
Hammersmith Internet 15 minutes ago
Hammersmith Internet 13 hours ago
Hammersmith Internet 17 hours ago
Southall Internet 18 hours ago
Watford Wi-fi 18 hours ago

Nearby cities with recent reports

Hammersmith

34 recent signals

15 minutes ago
Watford

13 recent signals

18 hours ago
Hounslow

9 recent signals

5 days ago
Hayes

6 recent signals

12 minutes ago
Harrow

6 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • vijayjois
    Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

  • Mustxkim
    Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

  • UF1902
    Umar 馬 ➡️ 🇨🇭 (@UF1902) reported from Hounslow, England

    @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

  • Fatty_Koo91
    Bhaven Dusara (@Fatty_Koo91) reported from Harrow Weald, England

    How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

  • unknown45523435
    💋unknown💋 (@unknown45523435) reported from Hillingdon, England

    Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

  • TimmyLDN
    🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • DuarteMendonca
    Duarte Mendonça (@DuarteMendonca) reported from Hammersmith, England

    @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

  • MrsJerryTweets
    SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • MarcoOlevano
    Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

  • hodgie_hd
    Alan Hodge (@hodgie_hd) reported from Kensington, England

    @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

  • IstvanOFatyol
    Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • xxxxnickyxxxxxx
    Nicola Hughes (@xxxxnickyxxxxxx) reported

    @virginmedia please advise what is going on with the intermittent broadband in the Evesham area. It is making WFH really difficult and your service checker states you are looking it to it, it improves and then the same thing happens and I am again advised the same thing

  • crm_uk
    C Morris (@crm_uk) reported

    @Benleo @virginmedia Yep 💯 percent. Worst is when the Indian call centre says password is wrong because they don't understand and you're having to break up your English for them 🙈

  • skgreennz
    Sue Trickett/Green (@skgreennz) reported

    @virginmedia But your customer services have take 2 months and they lie

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported

    @virginmedia Hi my contract is ending soon can anyone help me get a better price ?

  • MartHarrison
    Martin Harrison (@MartHarrison) reported

    @Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍

  • Merse2506
    John Mercer (@Merse2506) reported

    @virginmedia After a week after transfer I still have no NETFLIX. They said 24 hours a week ago. I am a Kylie fanand have already missed promos and now going to miss the show promoted for the past few weeks. If i miss it i will never trust VM again.

  • Haxter000
    𝕷𝖞𝖓𝖓𝖎𝖊 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Haxter000) reported

    @Benleo @virginmedia I was the same, am I getting a refund for no service 🤔 I doubt it...

  • PJClarkson
    Philip Clarkson (@PJClarkson) reported

    @Benleo @virginmedia I’ve had this same issue!! I couldn’t understand any of the customer services advisers.

  • PetermcRed
    Peter mcgoldrick (@PetermcRed) reported

    @Benleo @virginmedia I had to take them to an independent arbitration for compensation. My internet didn't work properly from day 1. They didn't fix it, so I refused to pay my outstanding bill and switched immediately to BT. They kept sending me threatening emals. I won my case.

  • ed2dfc1b030e4cb
    godisgood (@ed2dfc1b030e4cb) reported

    @Benleo @virginmedia I agree Ben cancelled my virgin atrocious service go to Trust pilot I would have given them - 1000 but can’t go lower than 1 but you can leave feedback it’s important to warn other people .