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Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: London, Slough, Camden Town, Croydon, City of Westminster, Hammersmith, Kingston upon Thames, Westminster Abbey, Brent, Islington, Paddington, Walton-on-Thames, Hampstead, City of London, and Hayes.

CityProblem TypeReport Time
London Internet 1 hour ago
London Internet 3 hours ago
Slough Internet 4 hours ago
Camden Town Total Blackout 10 hours ago
London Internet 12 hours ago
London Total Blackout 14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • SanderjoJohn
    John Sanderson (@SanderjoJohn) reported from Barnet, England

    @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

  • fdoug23
    Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, England

    Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

  • MrsJerryTweets
    SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Haringey, England

    @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

  • JammieBun
    James Brown (@JammieBun) reported from Enfield, England

    @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England

    @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

  • vijayjois
    Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • paulhelpspeople
    Paul Smith (@paulhelpspeople) reported from Twickenham, England

    When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

  • marcones87
    marco salamone (@marcones87) reported from Haringey, England

    @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

  • ThomasPirouet
    Thomas Pirouet (@ThomasPirouet) reported from Chesham Bois, England

    @virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…

  • SustyPhilC
    Phil ******* (@SustyPhilC) reported from Merton, England

    @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

  • Lozraus
    Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

  • farnsworth_adam
    Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • Mustxkim
    Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • aliceandtheink
    ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenDilliway
    Darren (@DarrenDilliway) reported

    @virginmedia Help Please!!Been trying to pay my bill but your website tiems out every time!!!

  • samkkalleyne
    Samantha Alleyne 💙 (@samkkalleyne) reported

    IF ANYONE IS CONSIDERING JOINING @virginmedia JUST DON'T. HONESTLY. NOTHING BUT PROBLEMS. I AM SICK OF BEING IGNORED. CAN'T GET THRU ON PHONE. IGNORING POSTS ON TWITTER AND IN FORUM. ABOUT TO CANCEL AND TAKE MY MONEY ELSEWHERE 🤬🤬🤬

  • joejamespeat
    Joe Peat (@joejamespeat) reported

    @virginmedia Yeah the usual poor service nothing you can do.. meanwhile I’m paying for this service..

  • gin_leighton
    JamJola (@gin_leighton) reported

    @Ash_Hirani @virginmedia 🙄 it’s the laziness and bad customer service that gets my goat!!!!

  • jvmdude
    Jan Vladimir Mostert (@jvmdude) reported

    @pablisc0 @virginmedia Usually I just send an email and if they don't cancel, I ask the bank to do a chargeback. The bank will then attempt to cancel it and if they too struggle, they do a chargeback. Enough chargebacks, and their account gets closed by Visa/MC Debit orders I avoid as far as possible

  • Waynebel1
    Wayne (@Waynebel1) reported

    @virginmedia 6 weeks of interrupted broadband trying to work from home but cannot because there is either a fault in my area or they are upgrading. Now I have been told that the infrastructure cannot support the subscribers. If I could get out of my contract I would.

  • Minion123451
    Jamie Lee (@Minion123451) reported

    @Byron_bowers99 @virginmedia Having the same problem (found you on the twitter btw) a However ares hasn't been on all day missed college work lessons and more Even when its not being that **** it still takes me 10 hours to install a game....

  • PaymentP_
    PaymentP (@PaymentP_) reported

    @virginmedia why can I never get through to you?

  • UkSports1
    UK Sports (@UkSports1) reported

    @virginmedia Your broadband stopped working in London W14 on Wed night and still not working. Cell centre folks said there’s a problem in this area and should be fixed by noon, then by 4pm and still not working. When are you going to fix the problem?

  • fox75_j
    Caroline (@fox75_j) reported

    @virginmedia Absolutely a joke !!! Rang the number you have gave me and once again told (sorry can’t help you ! ) maybe if I stop the payment you will be able to help !!!!