Virgin Media Outage Report in Northolt, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Hammersmith, Islington, City of Westminster, Croydon, Watford, Paddington, Wembley, Camden Town, Barnet, Borehamwood, Kingston upon Thames, Hampstead and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| City of London |
Wi-fi | |
| London |
Total Blackout | |
| City of London |
Wi-fi | |
| Hammersmith |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Mona Lisa Saperstein
(@xfindingxemox) reported
from
Wandsworth, England
UK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Alistair Parkes
(@AlistairParkes1) reported
from
Richmond, England
@virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?
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The Whisky Reiver..
(@22craftsman) reported
from
Watford, England
@virginmedia Hardly, obviously you haven't read the post correctly. I left over 4 years ago due to your shabby customer service, it's @Jotterface who is now having the problem. Engage brain, open eyes and read the posts first FFS!
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the world's most copied Edward Moore
(@edshots) reported
from
Croydon, England
@virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.
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Francisco Soler (Jr)
(@jrseloto) reported
from
City of London, England
@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!
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Ritch Zablan
(@blue_murdock) reported
from
Camberwell, England
@virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
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Paul Griffiths
(@PaulG_Lon) reported
from
Wandsworth, England
@DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Well would've been useful to know that half an hour ago. What's the point of the online chat if even you guys don't think it's worse using! Doesn't really help
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
Dear @virginmedia any chance when a customer twice contacts you cos they want to remove services/reduce bill due to bereavement and bill's being too high you stop trying to sell them additional services
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Online chat waiting for someone to help seem to waste alot of time this week with Virgin
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Hanieh Vidmar
(@haniehvidmar) reported
from
Paddington, England
@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
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Francisco Soler (Jr)
(@jrseloto) reported
from
City of London, England
@virginmedia If you were sorry, this issues was fixed long time ago…
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S
(@MSROPER10) reported
from
London, England
@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Swami
(@swami102) reported
from
City of London, England
@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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LegoGuard .... Ian
(@thelegoguard) reported
from
Camden Town, England
@virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SH
(@writetosay) reported
@virginmedia If the solution doesn’t work after a month I am going to join BT or Sky
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Tom Howlett
(@tomhowlett0) reported
@virginmedia Please read my comments before replying. I've checked the website, repeatedly. It has no useful information, just says an expected fix time, which has been wrong 4 times now. Calling that number just gets through to a machine that reads the same usless info from that link.
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Lee Griffiths
(@silver_cyclist) reported
@virginmedia Yes I checked the service status, as mentioned in my tweet. Yes it's finally fixed.
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Ferg
(@SenorFergie) reported
@virginmedia bloody internet down again in Barnet. Why can’t you sort it out?
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David Landsberg
(@DavidLandsberg3) reported
@virginmedia After years with SKY, I had Virgin Boradband installed today. The engineer left before it was working properly... it then crashed... and after an hour on the phone with customer service the best I'm offered is a visit next week. Reasonable?
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Tom Hardy
(@tomhardy92) reported
@virginmedia I’ve finally been given a solution by Apple and one of your advisors hung up on me. Phoned back, asked to speak to a manager and they hung up on me again. This is an absolute shitshow.
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Chris Hamilton
(@topherham) reported
@virginmedia Never to my satisfaction. They’re very good at apologising but I’d rather the job was done than be apologised to for the umpteenth time.
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Miss B
(@S9my_B) reported
@jemmskii @virginmedia My father had the same issue... they soon got in touch when he cancelled his DD. Lol
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Dave Spelman
(@DSpelmanRugby) reported
My partner is in tears having been messed about by customer service for 3 hours now. All she is asking for is her legal right to leave the contract with a refund within the 14 day period after we had been lied too about a ‘quick start’. Will never be using @virginmedia again
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trukangsta
(@rkmbzzz) reported
@virginmedia do you guys block Mac addresses like to TVs etc? Two of my TV’s can find the the network but doesn’t have any internet. Both TV will work fine via hotspot off my phone