Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, Ealing, London, Paddington, Richmond, Wembley, City of Westminster, City of London, Northolt, Hampstead, Mitcham, Harrow, Barnet and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Hammersmith |
Internet | |
| Ealing |
TV | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Mike Harding
(@venoztks) reported
from
Wandsworth, England
@JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...
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Jonathan Hodder
(@Hodds229) reported
from
Richmond, England
@virginmedia why is your customer so poor?! I called customer service and they’re unable to help!!
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Richard Endacott 🏴🇬🇧
(@enders1) reported
from
Windsor, England
Dear @virginmedia we have lost service on a Saturday night at 7pm, we were watching @DisneysMulan on @Disney for which we have paid £20. My children are very upset and your call centre is closed. I suggest you contact me urgently. Thank you
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Joe Welstead
(@JoeWelstead) reported
from
Camberwell, England
@virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(
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annwyllie
(@annwyllie) reported
from
Richmond, England
@virginmedia Phone not working. Just tried calling virgin from mobile- lines now closed and cut off. For a comms company the communication is useless. No broadband and no landline all afternoon.
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..
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Sumitra
(@sumitra094) reported
from
Watford, England
I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?
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Kathleen Carter
(@KathleenYCarter) reported
from
Merton, England
@mirage44793697 @virginmedia indeed gave up holding on the phone for 22 minutes just now. Constant W02 errors for £69/ month. Not great.
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone
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Mark
(@markwarne) reported
from
Richmond, England
Not the best start to the day when you attempt to log-on to work and discover that @virginmedia is down. Hoping that we don’t get anywhere near as late as 11:55 for KT2, that the website is saying that the issue is supposed to be resolved by.
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Andy TTID
(@Bytor14) reported
from
Lambeth, England
@virginmedia Still getting intermittent connection This has been going on for about 10 days Recorded message on 150 saying aware of problem in postcode but due to complexity of issue taking longer to fix If this continues I will have to consider changing broadband provider
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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Craig Strong
(@craigstrong) reported
from
Richmond, England
@Moonsushi @virginmedia Yes ours is down at the moment and the status page isn’t even working
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny
(@piltonjambo) reported
Was a @virginmedia customer for 27 years, in that time, had all sorts of hell with their ridiculous customer non service. So glad to be away. Home all day on Tuesday, after they told me they'd uplift their equipment and no one showed. Just paid my final bill, £9.40 for 3 days!!
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Milltown Friedman
(@Booze_Fags_Mags) reported
If you ever wonder why some women keep dating toxic men, thinking this time it will be different remember that at one point in your life you probably went from Virgin Media to Eir and back again expecting better customer service
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WILL.I.AM
(@WillCunliffe5) reported
@virginmedia Hi, is Virgin wifi down at KY7 5DZ … there is a green flashing light and and green wifi symbol showing on the box ??
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Paula Bland
(@paula_bland2) reported
@virginmedia Seems to be lots of places because when we’re home we have Wi-Fi It’s a real problem when using apps for directions as signal is so inconsistent and weak. Seriously thinking of changing providers 👎🏻👎🏻👎🏻
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Ryan Hunt
(@RyanHunt222) reported
@virginmedia Part 2 As part of my monthly I pay your call centre staff. You have a duty under that contract to be reachable should I as a paying customer require. If you breach your end of the deal then I will request my money back. You can PM me, get my phone number and call me withoutdelay
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Olive
(@0iivie) reported
@virginmedia This is via Wi-Fi. I’ve never been informed I need one. If I do I imagine this a cost I will need to incur? Just like the recommended wifi boosters? I’m sat NEXT to my router and my speed is currently 3.3.
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Olivia Gunning
(@olivegunning) reported
@alantucker @virginmedia I was on some kind of hold for 4 hours today!! How did it get so bad????
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Devon Copie James
(@DevonCJ1992) reported
@virginmedia As in my comment above i don’t have a PC or laptop to try it on it but if that’s the case it’s just a pure coincidence that when I have no issues everything on the dns is fine but like in the last 2-3 weeks when I’ve had issues it’s been like the original tweet I sent you
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David
(@David30615138) reported
WHY IS VIRGIN MEDIA SO BLOODY BAD. CAN'T LOG INTO MY EMAILS OR TALK TO ANYONE AS THEY HAVE CLOSED TO CALL CENTER!? SO THEY TELL ME ...ON A RECORDING. :/
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Dan Statham
(@danstatham7) reported
Hi Virgin Media. Any idea why we’ve lost signal in London N2?