Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Hammersmith, Watford, Wembley, Brent, Brent, Hampstead, Hayes, Southall, Stanmore, Greenford, Borehamwood, Uxbridge, Feltham, and Ealing.

City	Problem Type	Report Time
Hounslow	Wi-fi	8 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Total Blackout	20 hours ago
Watford	Internet	1 day ago
Wembley	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Jason Hier (@jasonhier) reported 59 seconds ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Mac Laubscher (@LinkedinMac) reported 12 minutes ago from Bushey Heath, England

  @virginmedia any idea why services are down across the board in WD23 postcode area?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 15 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Andrew Wood (@andrewlwood) reported 17 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 20 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 24 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Gabor (@GaborPfalzer) reported 26 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Mark A. Keller (@MarkAlexKeller) reported 29 minutes ago from Hillingdon, England

  @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

• 
  Mit (@mit112112) reported 31 minutes ago from Brentford, England

  @virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 35 minutes ago from Southall, England

  @virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.

• 
  Sandeep Pandya (@spandya1) reported 37 minutes ago from Watford District, England

  @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

• 
  Stephen Reid (@stephenpaulreid) reported 38 minutes ago from Hounslow, England

  @simonlevans @virginmedia I can only send you good wishes and kind thoughts. Their 'customer service' seems to redefine any expectations you may have previously held about such contact.

• 
  Gabor (@GaborPfalzer) reported 39 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Gabor (@GaborPfalzer) reported 42 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  Jeetesh Luhar (@Indian_Thriller) reported 51 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

• 
  Paul Smith (@paulhelpspeople) reported 51 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  John carroll (@Johnboy82903002) reported 52 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  John carroll (@Johnboy82903002) reported 53 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 53 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  John lumb (@Johnlumb67) reported 56 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I_AM_SG (@Mrs_SGee) reported 8 minutes ago

  @virginmedia Please can someone tell me why my daughter (heavily pregnant and working from home) and is an existing customer, has moved into a new a new house (on a main road) 4 wks ago only to be told today that the engineer booked (weeks ago) has cancelled! 1/2

• 
  Vishal Vaghjiani (@VaghjianiV23409) reported 8 minutes ago

  @virginmedia You already have all my details from the multiple complaints I’ve raised. I can DM you, but every time I do I get fobbed off and told to wait again. I’m not going back into DMs if the outcome is just more delays. This needs an actual resolution, not another loop of waiting.

• 
  kevin cox (@kevin_cox9211) reported 9 minutes ago

  @virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.

• 
  Oliver Brown (@EmilienJoel) reported 14 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV26 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Russ (@rusblake) reported 16 minutes ago

  @virginmedia offering new customers a package for £86 a month yet they want to charge existing customers £144 to renew for the same package. Remind me why I should be a loyal customer for another 2 years please? #martinlewis

• 
  David-Leroy Sellers (@LeroyDLS) reported 17 minutes ago

  @virginmedia Basically I’ve had to stop working and have been medically signed off work for the last few months. - As such, I haven’t yet been able to pay my bill and wondered if there is any help available- I should be back at work in the next few much but I’m really struggling financially

• 
  Deleted (@deleteduser2007) reported 17 minutes ago

  @virginmedia @LutzSchueler @O2 now I’ve got some guy called Dinesh who claims to be a complaints manager who doesn’t understand my complaint at all who is wasting time I asked for your resolutions team to contact me!!!

• 
  TheShannimal (@TheShannimal_) reported 18 minutes ago

  Maybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.

• 
  bread (@breadtoastiee) reported 19 minutes ago

  @virginmedia There's been no sudden power loss that could cause corruption or any factors like that, every other recording available on the box is perfectly watchable, and the recording was complete (as mentioned above). It seems to only be those 3 channels that closed that i'm having issues

• 
  Just Be Retro (@JustBeRetro) reported 20 minutes ago

  @virginmedia Virgin Media Outage Update - ID: F012142483 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team But it not been fixed