Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southall, London, Croydon, Merton, City of Westminster, Hammersmith, Paddington, City of London, Wembley, Islington, Harringay, Hounslow, Barnet, Hayes and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Wi-fi | |
| Southall |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
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Lloyd-A-Tron
(@chippers34) reported
from
Wandsworth, England
@virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.
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Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
@virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia where do I get help, says access denied on my virgin hub
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
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Dean Pallant
(@Dean_Pallant) reported
from
Lambeth, England
@ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia cheap labour in Bangalore = terrible customer service ..
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny Millar
(@JennyMillar11) reported
@virginmedia Virgin Business WiFi is down yet again. No warning. Trying to run a business from home. Your status checker never works either. Can you please advise when it is due to be working and can we get some continuity. It has been off more than on lately.
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Phil Munns
(@philmunnsradio) reported
@virginmedia I’ve done that twice. Been told twice it’s been “escalated” with no proof that it has been. Been with you two weeks and feeling like I will never get an issue resolved.
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Dreadz
(@DreadzBASSment) reported
4th property with issues with BT. Virgin Media please hurry and offer me fibre
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Andy Clark
(@superchef1512) reported
@virginmedia Yes no issues they are saying virgin media is blocking vpn also upgrade to hub 5 Spoke to your customer service they say I have to pay more so I may need to change providers if not sorted
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Brian Sinai
(@EthanRayne) reported
@virginmedia Yes. I can access Netflix on the Android app. Also, I have no issues with my internet connection, I have an ethernet cable connected to the box and all other apps and features are working properly. The only issue is that which I have described.
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Amanda Townshend
(@AmandaTownshen4) reported
Finally managed to cancel the contract - can’t believe how difficult this could be. Now Virgin Media are trying to charge cancellation fee when they explicitly say in their recent letter no cancellation charges apply. Outrageous😡
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Calamity Jess
(@JessMay1505) reported
@virginmedia They say the person on the phone only made a note to switch the phone lines but I verbally confirmed with him that the package would be cancelled. We shouldn’t be being charged £100s becuase someone wrote something down wrong. Don’t you have a recording of the call???
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Calamity Jess
(@JessMay1505) reported
@virginmedia Over a week later using that number somehow you still haven’t cancelled our account and sent us a nearly £100 bill for a service we cancelled in November. Is this not actually stealing?
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ThinkFast
(@ThinkFast2021) reported
@virginmedia Hi, is there currently an outage of broadband issues in my area? This past week the connection has been so poor!!!
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Dr Laura Bennett
(@DrLauraB_HE) reported
@virginmedia ...terms in the post. But you say it must be email or SMS and that I can just agree it! This disenfranchises my relative who has full capacity but email makes them anxious. Obvious inclusive solution: use post and hold deal open to allow time to reply. No joy. Not inclusive. 2/2