Virgin Media Outage Report in Northolt, Greater London, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Hammersmith, London, Croydon, City of London, Slough, Wembley, Camden Town, City of Westminster, Kingston upon Thames, Westminster Abbey, Brent, Islington, Paddington, and Walton-on-Thames.

City	Problem Type	Report Time
Wandsworth	Internet	2 hours ago
Hammersmith	Internet	9 hours ago
London	Internet	12 hours ago
London	Internet	12 hours ago
Croydon	Total Blackout	13 hours ago
London	Phone	16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Claire Coast-Smith (@clairecs1) reported 50 seconds ago from Kingston upon Thames, England

  @virginmedia Thanks for replying so quickly. Finger crossed you can fix it sooner than later. Not necessarily for me (though that wld be nice) but for people who really need phones & computers to work. Using mobile WiFi at moment.

• 
  Sandra (@SandraSmurfy70) reported 51 seconds ago from Spelthorne District, England

  @virginmedia please can you tell me where the chat section can be found for someone that is no longer a virgin media customer It appears you have disabled my email account (which isn’t actually aligned to this) very frustrated

• 
  Jodi Rilot (@jodirilot) reported 5 minutes ago from Richmond, England

  @PhoneGamer3000 @virginmedia They're also blaming outage in Birmingham on the same cause.

• 
  Catherine Hodgson (@Cath_Hodgson) reported 8 minutes ago from Kingston upon Thames, England

  @virginmedia I understand you’re working to fix but i wfh in fridays&had to spend £20 on extra data from virginmobile to do my work. It would be nice to think the same company would refund

• 
  Chris Straker (@chrisTstraker) reported 10 minutes ago from Wandsworth, England

  @virginmedia Tried that half a dozen time since yesterday afternoon but it never loads all channels. Running out of recorded programmes to watch now and broadband is needed ASAP

• 
  Jon Vanstone (@Jon_Vanstone) reported 11 minutes ago from Lambeth, England

  Thanks to @VirginMedia for no services for 2 days ... the old adage of never put your eggs in one basket #virginmediadown

• 
  Mrs R (@KateRenton) reported 18 minutes ago from Merton, England

  @Chelsea1504 @virginmedia Apparently Sky have had an outage also. However the customer service is appalling @virginmedia

• 
  Ugh (@Tyrunthecreator) reported 18 minutes ago from Merton, England

  @BlianEmo @virginmedia The service in SW19 😭😭😭😭 at least ik im not the only one now

• 
  Michael Patricios (@mpatric) reported 19 minutes ago from Merton, England

  @virginmedia no internet or TV since 9:30am, try phoning 150 get “sorry all lines are busy, please phone later”. Shocking customer service

• 
  Karen Reekie (@catskidschaos) reported 21 minutes ago from Richmond, England

  @virginmedia This is the second time in less than a month. Last time it was a full week. I reported you to Ofcom and am waiting for their reply. Your customer services are appalling and you can bet we will be claiming a refund and finding a better service provider.

• 
  Peter Reeves (@Peterreeves18) reported 24 minutes ago from Richmond, England

  @virginmedia no phone no television no broadband no internet since 9am yesterday . Now earliest resolution 9am tomorrow. Ridiculous. 21st century prices with 18th century service. Hope my contract goes down when renewal due in March

• 
  Mark (@markwarne) reported 25 minutes ago from Kingston upon Thames, England

  Probably finding it funnier than I should, but our @virginmedia is down until at least 16:00 tomorrow. My teens seem to have no idea what to do without WiFi. 🤣🤣

• 
  annwyllie (@annwyllie) reported 28 minutes ago from Hounslow, England

  @virginmedia any chance of getting any service from virgin today in the TW12 area. Still without broadband, tv and phone. Clearly I'm paying for nothing today

• 
  Siobhan Benita #BetterWithBenita🔶 (@SiobhanBenita) reported 31 minutes ago from Kingston upon Thames, England

  @EdwardJDavey @virginmedia Causing all sorts of problems in my house!

• 
  Çağdaş Akcoş 🧟‍♂️ (@soktumbey) reported 38 minutes ago from Wandsworth, England

  Awful service by virgin media in teddington area. I have no access to wifi for more than 24hrs and they keep postponing the estimated fix time.

• 
  Mrs R (@KateRenton) reported 38 minutes ago from Merton, England

  @virginmedia was it my tweet that made you update your webpage. No Wi-fi until 9am on Sat 21st now. Over 2 days outage better get your wallets open.

• 
  Sandra (@SandraSmurfy70) reported 42 minutes ago from Spelthorne District, England

  If you have virginmedia email, it’s quite likely that if you no longer use them as a sp, they will deactivate your email without any warning. I’ve not been a virginmedia customer for years and can’t recall ever receiving a notice of deactivation #virginmedia Thanks for the upset

• 
  Claire Coast-Smith (@clairecs1) reported 47 minutes ago from Kingston upon Thames, England

  @SW_Help @RMTunion btw, was due to work at home part of tomorrow because of ongoing #swrstrike but cos of @virginmedia’s ineptitude fixing cable fault, no WiFi , so I can’t. I’ll need to use @SW_Railway terrible strike replacemen trains!. You All owe me compensation I think!

• 
  Was this in the plan 🦋 (@stephnimmo) reported 51 minutes ago from Merton, England

  OK #virginmedia no internet for 24 hours, I’m freelance, I rely on your service for my livelihood, please honour your promise to be up and running by 4pm...

• 
  Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported 52 minutes ago from Richmond, England

  @virginmedia TW11 has been down for nearly 48 hours you have #no customer service no one to talk to #DISGRACEFUL your service is awful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith Garrell (@keithg63) reported 6 minutes ago

  @virginmedia I did your call handler can’t help me because the WiFi is currently back and he can’t explain the loss of service earlier this afternoon and your systems don’t allow escalation. I used to think Virgin gave reasonable service……..

• 
  Jeff Harris (@jeffharris_665) reported 7 minutes ago

  @virginmedia With the main cabling on three engineer visits each one has failed to solve the issue by swapping to another hub 3 your colleague who I spoke to yesterday told me a hub 5 is the solution to provide a more stable connection I’d say that’s the last roll of the dice

• 
  Iain Kenny (@ik53000) reported 8 minutes ago

  @virginmedia - not sure what part of next service is when you book it for January -absolute joke, wonder why people leave you ?

• 
  Jake March-Jones (@jakeleopold) reported 9 minutes ago

  @netflix @virginmedia sort the Netflix app pit on the virgin box guys... So sluggish and slow. Controls never work so you gotta exit and reopen

• 
  Timothy Cakebread (@cakeyb2) reported 10 minutes ago

  @virginmedia Thanks and it’s c-281122444. I think the complaint has been closed as nothing is coming up on the account. It related to the issues with the box and the delay in getting WiFi pod (which has now arrived). Can you check when we should get a call back please?

• 
  David Fauvrelle (@magicfauvrelle) reported 12 minutes ago

  @virginmedia Will do.. Getting ridiculous having to tweet about getting my tv and internet working.. looking like I need to buy a three 5g box to cover the service your meant to be providing me. Now the TV is completely gone, trying to get the new 360 box working. No service at all ..

• 
  Owen Butterfield (@smooyacs) reported 15 minutes ago

  Hey @virginmedia. Please can you contact me via DM ASAP. I would like to speak to someone regarding broadband speeds / being capped at specific speeds. Making it impossible for me to work, just need to know if I need to find new internet or you can help with the issue:)

• 
  Gracie 💛 (@Gracekennyxx) reported 20 minutes ago

  Another day, another day of SHOCKING service from @virginmedia No Wifi until next Thursday after being told someone could sort it for me tomorrow, working from home is going to be fun when all I have is a phone

• 
  Simon Waters (@SiH2Os) reported 20 minutes ago

  @virginmedia why is my frail 96 year old aunt's phone not working? First it was the switch copper to fibre, then it was turned off, then on x3 over the months. Now the help desk claim there is local outage but website and neighbour agree it's working?

• 
  Savage (@SF_Savagee) reported 22 minutes ago

  @smooyacs @virginmedia We have had issues with virgin for years. Don't know why but whe the speed or connection is "playing up" just logging into the account on that pc seems to fix the issues temporarily... might just be a bug for us ut you never know!