Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/20/2026 12:15

February 20: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Southall, City of London, City of Westminster, Croydon, Wembley, Islington, Harringay, Hounslow, Paddington, Barnet, Hayes, Hampstead and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon TV
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • plummerkevin1 Kevin Plummer (@plummerkevin1) reported from Richmond, England

    @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.

  • will_i_am67 Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days

  • Rebeccadundon1 Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail

  • AndrewGrill The Actionable Futurist® Andrew Grill (@AndrewGrill) reported from Kensington, England

    @virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically

  • will_i_am67 Billy Baxter (@will_i_am67) reported from Slough, England

    @liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄

  • lhntennis Lee Neale (@lhntennis) reported from Richmond, England

    @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Service page says no issues.

  • will_i_am67 Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.

  • DxpTheFirst Fiscally Unstable Cam (@DxpTheFirst) reported from Lambeth, England

    @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

  • tor_a victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SpozPoet Giovanni Esposito (@SpozPoet) reported

    Been on @virginmedia text help line for over 3 hours. Transferred to another bot. This is utter shite. @richardbranson WTF is going on with your company?

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    @DJAshBash @VodafoneUK Nah. Virgin Media is using Vodafone as an MVNO for 5 years (they broke away from EE). Virgin now bought O2 and in the next 5 years, O2 will be even shitter than it is now. Two worst ISP's getting together, WCGW.

  • david_harman_uk David Harman 🇪🇺 🐸 (@david_harman_uk) reported from Peterborough, England

    @virginmedia No TV or internet, I've registered my outage

  • bjblyth Benjamin Blyth (@bjblyth) reported

    Lovely. @SkySports app not working on the iPad. @virginmedia 😡😡

  • chococlaire77 Claire Stewart (@chococlaire77) reported

    @virginmedia Went through your online troubleshooting & said green flashing lights was a connection problem on our model hub,tried all the disconnecting & switching off for a while,but still flashing green lights.But very oddly came on that evening,but on & off,so obviously a fault somewhere

  • Themillerman999 Paul Miller MM ™️ (@Themillerman999) reported

    @virginmedia No thanks. Had enough of that. Ill message the directors myself and see if they can do anything. In the meantime I'll cancel my DD

  • colinsmfc smfctid🇾🇪🇾🇪🇾🇪🇾🇪 (@colinsmfc) reported

    Done with @virginmedia absolutely shocking service constantly having to reconnect cant get apps now tv

  • GeirGulbrandsen 積ん読 (@GeirGulbrandsen) reported

    I must say @virginmedia have really found a clever way to keep their customers; just make it really difficult to cancel your package. How? Well, you can't cancel if they don't have CS agents that can accept and register your cancellation, right? So simple. So brilliant👌

  • RobBrownlow Robert Brownlow (@RobBrownlow) reported

    @virginmedia Without wanting to sound rude...do you not think I’ve tried that! I’ve called twice first time the agent hung up on me for no reason, second time got told someone would get back in touch (haven’t!). I’ve also had multiple live chats to be told someone will contact me (haven’t!)

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported

    @virginmedia Damage dyring installation and the fact that after a 11 mile walk I'd love to relax in the bath and watch the footie! However no reception on ipad, even though on renewal I was promised it would be good!