Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 01/18/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Croydon, Wembley, Camden Town, Harringay, Fulham, City of Westminster, Mitcham, Paddington, Merton, City of London, St Albans, Wandsworth and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • DickDunford DickDunford (@DickDunford) reported from Kingston upon Thames, England

    @virginmedia @beck9965 No TV and your service says there’s no issue. Can’t access app, desktop and you don’t answer the phone. Poor.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.

  • Misshayley_1 Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    @virginmedia not satisfied with what’s going on with the service today. I’m paying to watch a blank screen! Great. #VirginMedia #NotHappy

  • MillsRyder cat lady🔶️🕷 #Support3Rs #Revoke,Remain,Rebuild (@MillsRyder) reported from Kingston upon Thames, England

    @virginmedia use terrestrial TV SERVICE if you can. Bypass the box.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia would love to watch this but you cannot provide the service that we pay for.

  • DickDunford DickDunford (@DickDunford) reported from Kingston upon Thames, England

    @virginmedia c’mon this is poor service. Can’t sign in, can’t call you, can’t watch TV, this can’t go on

  • Misshayley_1 Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    Anyone else experiencing problems with @virginmedia 😡 #PoorService

  • HWick_Bluenose Chris (@HWick_Bluenose) reported from Richmond, England

    @virginmedia So I lose @btsportfootball in the second half of the Man City Women - Chelsea Women game a a crucial moment. Down for days recently. Website closed down, presumably because it isn’t scaled to cope with customers when issues arise. TV still off. Joke.

  • craftybeards David Webb (@craftybeards) reported from Kingston upon Thames, England

    @virginmedia Yup looks like the whole system has gone down. Just as the rugby started! Thanks @virginmedia talk about ruining a Sunday afternoon.

  • BeaverWatcher Stefan Rance (@BeaverWatcher) reported from Richmond, England

    Yo @virginmedia no tv in tw12. Looks like you have another fairly widespread issue as #virginmedia is trending once again. A quick fix would be appreciated. Missing the #rugby and dont want to miss #DoctorWho later. You will be in trouble for that!

  • RachMajor Rachel Major (@RachMajor) reported from Kingston upon Thames, England

    I swear my virgin media is cursed. Ever since they rang me up and convinced me to change my package to include sky sports it’s been broken every time I’ve wanted to watch a game. 😩 just hung up after waiting on the helpline for over 30 minutes with no response

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.

  • njanea Nicola Arnold (@njanea) reported from Richmond, England

    @virginmedia - your website is down & your phone says “sorry we’re busy, try again later” - any idea why our tv has gone down, as we have no way to ask anyone!!!!

  • annamazz Anna Maslowicz (@annamazz) reported from Kingston upon Thames, England

    @virginmedia Yes a fault yet again!!! Absolutely no service at all .... no WiFi / TV or home phone

  • ladakovich Ladakovich. (@ladakovich) reported from Richmond, England

    @Arsenal @Everton @HectorBellerin @DaniCeballos46 Looks like if you have Virgin Media as unfortunately I do then we won't be able to watch the game today as their system is down yet again .. ((((

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Wandsworth, England

    @virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!

  • billydavies07 Billy Davies (@billydavies07) reported from Croydon, England

    @virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!

  • Jayme_Lowe Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England

    @JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x

  • nlpedwards Neil Edwards (@nlpedwards) reported from Richmond, England

    Oh look @virginmedia have delivered a crap service all afternoon... shan’t be renewing when contract ends. Terrible service, terrible customer service.

  • BigadeeDave Dave (@BigadeeDave) reported from Richmond, England

    @deborahnorton1 @virginmedia Not working on Tw11 either, only just got over the battle of getting a credit on our bill when It went up the creek b4 xmas 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • william91080 William Prentice (@william91080) reported

    @virginmedia Yeah hub is working fine. TV360 working fine downstairs connecting via ethernet. Its everything else wireless that is not. Message yesterday was known issue in area and technician was working on it but there have been no updates yet

  • ElisaMurphy20 Elisa Murphy (@ElisaMurphy20) reported

    @virginmedia This is exactly the problem. I have been on the phone all day. You absolutely can call me. This is the least you can do considering this terrible service. If you cannot do it, please ask someone in your team who can.

  • docbungle Dr. Whirlington Spinblade (@docbungle) reported

    @virginmedia Hi your colleagues had sorted out a new hub due to current being well bad. However its been over a week since then & have not seen any notifications about it (no dispatch or tracking numbers) and I have no "orders" on my account. Any update would be great

  • shaun_gbs Shaun (@shaun_gbs) reported

    Virgin Media you are by far the worst company I’ve ever had to deal with every single person I’ve spoken to and there’s a lot are totally incompetent not one person is capable of dealing with this situation

  • Vernon_Hatton6 Vernon Hatton (@Vernon_Hatton6) reported

    @virginmedia That sounds brilliant. I can barely wait to spend hours signing up to speak to chatbots. Your customer service is staggeringly bad.

  • uhNoisyy Noisyy (@uhNoisyy) reported

    @virginmedia Yeah checked service status and says there’s problems In my area but been like that for a week now

  • NatalieMarshman Natalie Marshman (@NatalieMarshman) reported

    @virginmedia We have an intermittent service and they were calling to get this fixed. They were advised to call us by you guys apparently. I had been on the chat - not getting anywhere I might add, to get a booster.

  • sciolisthjf Howard Fisher ( @sciolisthjf@mastodonapp.uk ) (@sciolisthjf) reported

    @simonnread @virginmedia That’s part of the reason I have a separate email address personalised to each company of which I’m a customer. If the email doesn’t match the company, it’s a scam, but if it does match and is still a scam it means that company’s database has been stolen.

  • courtmanr rc (@courtmanr) reported

    @virginmedia But the person I was put through to was extremely incompetant. She tried changing my password again which didn't work for her. Then she just tried various tricks to get me off the phone and move the issue on to someone else.

  • zakbrownz Zak (@zakbrownz) reported

    Lost all respect @virginmedia Looking to downgrade package. And the person on live chat has the cheek to say I’ve got it down to £92.75 it’s already less than that now. @Ofcom will enjoy this transcript that’s for sure lots of taking advantage of customers now from virgin media.