Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, Wembley, City of Westminster, London, City of London, Hammersmith, Northolt, Croydon, Richmond, Hampstead, Mitcham, Harrow, Barnet, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| Wembley |
Internet | |
| City of Westminster |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Merton, England
@MariaMCasey @virginmedia That's a very ambiguous sentence. Not clear whether they'll only pay for working days, whether they'll pay for all days but only after 2 working days, whether the time starts from registering or whether it started from when the service went out.
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Rachael
(@RachaelGreenyer) reported
from
Kingston upon Thames, England
Day three of no WiFi or TV. Bit of a joke now @virginmedia #virginmediadown #VirginMediaoutage Do us a favour and give us a real fix estimate 😤
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Richard Poole 🔶 #Kohler4Wimbledon
(@RichardDPoole) reported
from
Merton, England
@virginmedia Hi. I’m very well aware of the fault, the causes and the hard work your engineers are putting in to the fix the issue. All I and thousands of others want to know is a realistic timeframe to be reconnected. If we know it’s going to be days we can make alternative arrangements.
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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Kimberli Anghell
(@AnghellKim) reported
from
Kingston upon Thames, England
Damn this #virginmedia again. I pay every month a lot of money and still now 3 days without internet and TV! And I'm sure that they will charge for this too 😡😠 #mad #needtowork #notnormal
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Julian
(@jujuthebowler) reported
from
Merton, England
@virginmedia new customer #QuickStart ha ha. Three days in and no band or tv #badservice #customer #unhappy
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ian donald
(@iandonald71) reported
from
Richmond, England
@virginmedia @munirawilson deadline No6 looming 5pm Saturday to fix the loss of service will it be yet another promise broken #tellusthetruth
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Richard Poole 🔶 #Kohler4Wimbledon
(@RichardDPoole) reported
from
Merton, England
.@virginmedia I’ve given you the space to fix a complicated problem not of your making but your lack of empathy & respect for your customers demonstrated by your inability to level with us and be honest about the fix time is now ridiculous.
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John Colbert ✊ #SocialismWorks
(@swlondonbloke) reported
from
Merton, England
🚨Wimbledon Virgin Media Outage🚨 Just had an update from one of our Virgin Media members, a footings digging machine next to the building that houses the local servers, hit the main fibre cable wrapping it around the drill. They estimate Monday before it’s fixed #virginmediadown
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Ayca Oncu
(@ayca_oncu) reported
from
Kingston upon Thames, England
@virginmedia Not really, eta for fix was yesterday then postponed to this morning and now says 7pm today... the info you provide is not trustworthy...
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Jonathan Blackmore
(@myatt1965) reported
from
Merton, England
@virginmedia Please stop sending me this template message! It is of no value to me as a customer!
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Sophie Hardie 🦄👸
(@sophsophbling) reported
from
Kingston upon Thames, England
@virginmedia 3rd day with no internet or tv absolutely terrible service. You guys need to be honest with your costumers and not keep changing the deadline!!!! Definitely want a refund for the last 3 days!!!! #virginmediadown
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
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Chris
(@HWick_Bluenose) reported
from
Wandsworth, England
@Moi_Twitting @CorporalMum @Ofcom If this is true @virginmedia then it’s a disgrace as you provide this service for homes and not business. I know as I manage our Virgin Media BUSINESS service for my employers. If I don’t get compensation for the whole period of the outage I’m off. £128.50 pm + £33 pm mobile. 👋
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Sarah Louise Browne
(@sarahlbrowne) reported
from
Merton, England
@lissielou13 @virginmedia I know!!! Horrible company
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Ned Kelly
(@NedKell99403028) reported
from
Lambeth, England
@EdieKelly25 @virginmedia Go outside and flag down a Virgin van, and get them to fix it. It's the only way, you get to talk to anyone. Their customer service is shite!
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Thomas Moore 🏳️🌈
(@Theoryjoy) reported
from
Kingston upon Thames, England
We are having to play monopoly as the Virgin broadband is now down for the third day in a row in New Malden. We are unable to stream Christmas carols and watch cheesy Christmas films. This could make or break us :-) @virginmedia @ofcom #virginmedia #ofcom
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Luiz Otavio
(@llima3000) reported
from
Merton, England
I can say that @virginmedia is giving me a proper nightmare before Christmas! I’m going to have 3 days with no Internet, TV and Phone... and they just push the fix date/time forward... should be fixed at 9 am, now they pushed to 5 PM... always that way! #fail #virginmediadown
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Ali Bateman
(@ali_bateman) reported
from
Richmond, England
@virginmedia Everyone gets that. But changing the estimate 5 minutes before twice is poor. And give a realistic estimate in the first place so we can make alternative arrangements.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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netcities team
(@netcitiesteam) reported
Hey #virginmedia sort out your annoying app, drop down don't work or taking ages, waste of time
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Carl Headley-Morris
(@Mr_M_Musings) reported
@virginmedia Hey! I need to check something but I don't want to hanging around on the phone for hours. Why do you guys not have a web-messenger service?
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dan gatland
(@dangatland) reported
@virginmedia C-16122079 that’s my complaint reference, can that be passed to that department and ask them to contact me then
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mj
(@p0twash) reported
@virginmedia Issue was resolved that day.
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Jason Jackson MSc
(@jasonjacksonpt) reported
@virginmedia I want to cancel my contract. Tried calling customer services and using your messaging service, but not getting any response. Please advise?
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Jim
(@jimcallaghan) reported
@virginmedia It's NOT a speed issue - this has been confirmed by your engineers. Our issue is with intermittent disconnections from various wireless devices to the router. Anything attached via Cat-5 is unaffected. Common responses from VM have cited speed issues but that is proved incorrect.
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Stretchious
(@Stretchious) reported
@virginmedia I'm trying to cut costs and drop the TV service I have never used since being sold it. This comes after receiving a letter about another price hike which puts me paying twice as much as a new customer on your current offers, for exactly the same package I have now.
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Sapphira
(@girlhas13tattoo) reported
@virginmedia I did eventually get through and they were as helpful as they could be. It took a further 24hrs to resolve which was slightly disappointing after paying a fee to move and it then not working for the first 2 days.
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Yoshida Kenshin
(@yoshida_kenshin) reported
@prcollis @virginmedia I completely had it with poor and unreliable service from VM. Leaving as soon as I can and never looking back!
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Alan Davies #StillShielding #FBPE
(@Lee_One_Pen) reported
@virginmedia CNN is down, all other channels OK. Bad timing for the inauguration.