Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 01/23/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Wandsworth, Hayes, Croydon, Harringay, City of Westminster, Egham, Hounslow, Kensington, Twickenham, Camden Town, Hampstead, Wembley, Southall and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomWandsworth Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • szdar Shumailla (@szdar) reported from Harrow Weald, England

    @virginmedia absolutely fed up of your broadband. I keep losing connection; this is becoming a daily occurrence and it’s debilitating. Really not happy with this service!

  • AJ_HEATH20 Andrew James Heath (@AJ_HEATH20) reported from Lambeth, England

    @t_hartley @virginmedia Also his internet seems to cut out every night at exactly 00:00 when we’re playing COD, please can you sort?

  • nishp Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia Sort your muppet service out first!

  • KittyPoole Kitty Poole (@KittyPoole) reported from Kensington, England

    @virginmedia internet has been disconnected (for 2 weeks) Impossible to get help via cust svcs as for some reason they don’t understand the situation. Help!

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @virginmedia I would just like to Get the service I pay for ... that would be phenomenal

  • Umar_iFL Umar (@Umar_iFL) reported from Merton, England

    Surely @virginmedia should be offering full refunds for any customers that bought #JoshuaPulev Picture issues still not fixed. RT to get @virginmedia attention as they haven’t made any comment on it yet.

  • nishp Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia **** the wishlist. I just want a service that works. Definitely not virgin

  • ImaginaryCard Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    Missed the whole 2nd half of the Chelsea game thanks to @virginmedia. Good luck to whoever answers the phone in their call center tomorrow cause I am gonna go ape **** on them 😤🤬

  • nishp Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia who gives a ****. sort your shitty service out

  • nlmo3954 nlmo3954 (@nlmo3954) reported from Slough, England

    @virginmedia hi again . As promised 3days ago yesterday should receive a hub replacement, but .... Nothing arrived. Today WiFi still same problem, just have a carpenter from Hammersmith and he has same problem with Virginmedia. Why routers loosing WiFi?

  • nlmo3954 nlmo3954 (@nlmo3954) reported from Slough, England

    @virginmedia And no answer to main problem... Where is the hub replacement ?? Still nothing says/confirm on account or email.

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia i have been trying to get my Broadband issues fixed for months and now twice i have received no call backs as promised. I called and have just been on hold for over 1 hour and then you hung up on me! 😡😡😡😡

  • nlmo3954 nlmo3954 (@nlmo3954) reported from Slough, England

    @virginmedia It could explain the upload. Why the WiFi has trouble ,as is no issue over wire ?

  • RaphPH Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    Hi @virginmedia - what’s going on this weekend? TV and broadband sporadically working. Your site says everything is ok but I’ve not been able to connect to the internet all day and the tv service is having an absolute meltdown every hour or two.

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia hi team, any idea when I might get a call back as promised? Customer account number: 97476101 Complaint reference: C-291120591

  • DasMulk Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • nishp Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia yet again, service down and 1 hour + wait for support

  • nishp Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia @LutzS it's now two ****** days and I have no Internet and can't get through via any channel. I'm super pissed! 2 Days with no answer! ****** ridiculous service!!!!!

  • JamesTeodorini James Teodorini (@JamesTeodorini) reported from Wandsworth, England

    @virginmedia this is an absolute joke. No warning that there were issues with the AJ/Pulev stream so people are paying £26 for a basically unwatchable stream. If there's no refund you're defrauding your customers by getting them to pay for a service you knew wasn't working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rebeccajlsk Rebecca Smith (@rebeccajlsk) reported

    I was assured by an agent that there were no charges and I said when completing my move request that I would cancel and go elsewhere if there was. Now I've moved and some random charge appears on my bill?! @virginmedia

  • eugeneoconnor Eugene O'Connor (@eugeneoconnor) reported

    @virginmedia Trying to join Virgin Mobile Used the chat and then needed to call. they kept cutting me off for no reason - had to call 5 times Well over an hour wasted - and no solution Had to order (and will have to cancel) 4 Sims before ordering the right one Not a good start

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

  • eugeneoconnor Eugene O'Connor (@eugeneoconnor) reported

    @virginmedia /2 Apparently I have to let the first SIM arrive and then cancel it and use the second I then found that I could get even more data AND a £30 amazon voucher for the same price I went on the chat and was told fine, but I would have to order another SIM and cancel the second one.

  • RahulH1505 Rahul Hussain (@RahulH1505) reported

    @virginmedia Tried still not working...I just found my contract though ob my emails and it says I got the ultimate volt bundle ?

  • Keelybeans Keely Johnson (@Keelybeans) reported

    @virginmedia 8/9 and has not had a reply, except for an automated message saying that we need to call you. We are new customers and I'm absolutely disgusted with how we have been treated. I have never had to complain publicly before but we have been left with no option.

  • CSimone3 C.Simone (@CSimone3) reported

    @virginmedia what a shower of **** this company is 😡😡😡😡

  • ClaireLMc Claire Mc (@ClaireLMc) reported

    @virginmedia intermittent Wi-Fi for days. Online service advices moving closer to the hub. Unfortunately I am already only 3 feet away. I’m in Greater Manchester and there are clearly service issues

  • LAKSATIVE Lakaiya (@LAKSATIVE) reported

    @virginmedia Is there another way to resolve this that isn't through an automated service?

  • mark770 Mark Walker (@mark770) reported from Stockton-on-Tees, England

    @virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.