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Virgin Media

Virgin Media outages and service status in Northolt, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Northolt, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 17, 3:53 PM GMT+1.
  • 41% Internet (41%)
  • 34% TV (34%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 6% E-mail (6%)

The latest reports from users having issues in Northolt come from postal codes UB5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 17: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Ealing, Hammersmith, Harrow, Watford, Wembley, Hounslow, Hayes, Richmond, Elstree, Feltham, Ruislip, Uxbridge, Kensington, Borehamwood, and Southall.

CityProblem TypeReport Time
Ealing TV 17 minutes ago
Hammersmith Wi-fi 19 hours ago
Harrow TV 1 day ago
Hammersmith Internet 1 day ago
Hammersmith Total Blackout 1 day ago
Hammersmith Internet 2 days ago

Nearby cities with recent reports

Hammersmith

28 recent signals

19 hours ago
Watford

12 recent signals

2 days ago
Hounslow

9 recent signals

3 days ago
Ealing

6 recent signals

17 minutes ago
Harrow

5 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • U2Gorilla
    Snatch (@U2Gorilla) reported from Southall, England

    Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

  • GabrielaLungu
    Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

  • GabrielaLungu
    Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

  • iamAleFerrara
    Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

  • nickhooker
    Nick ****** (@nickhooker) reported from Kensington, England

    @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

  • aliceandtheink
    ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

  • 1SLToo
    Andy (@1SLToo) reported from Rickmansworth, England

    Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Hammersmith, England

    @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

  • Bhavinmaru2020
    Bhavin (@Bhavinmaru2020) reported from Hillingdon, England

    @virginmedia I am loosing signal intermittently. Not great!

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford, England

    @virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.

  • vijayjois
    Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • dip2ooo
    Dipak (@dip2ooo) reported from Harrow Weald, England

    @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

  • MarkAlexKeller
    Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

  • paulusthegrey
    Paul Simmonds (@paulusthegrey) reported from Borehamwood, England

    @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NigelLing641626
    Nigel Ling (@NigelLing641626) reported

    @virginmedia Any update to when the @virginmedia channels are going to work, I was told earlier today by the Virgin media customer service that it will be guaranteed to up and running by 6 pm this evening- but still No Tv ?????????????????

  • EdnaKrabapple1
    Edna Krabapple 💙 (@EdnaKrabapple1) reported

    Anyone else having issues with 'channels not authorised' on @virginmedia? During the week, we couldn't get BBC1 for that reason but now it's other BBC channels.

  • JShine06
    JoShine06 (@JShine06) reported

    Why can't you speak to an actual human being from @virginmedia ? They were meant to call my mum back weeks ago and they never bothered.

  • AndrewW12290183
    Andy W (@AndrewW12290183) reported

    @virginmedia 9 online applications 2 customer services call. I was assured an engineer would collect my Virgin equipment yesterday. Yep no call and they never turned up. I am beginning to think this is a scam from Virgin to charge me £90. I need to contact Trading Standards

  • RHawkins05
    Richard (@RHawkins05) reported

    @virginmedia it's now getting beyond a joke, 3 days now without TV, and when you call all you get is "our engineers are working on the issue". Not good enough service

  • mrsmosieposie
    M E B 👓 💙 (@mrsmosieposie) reported

    @virginmedia very frustrating trying to claim my Refer a friend reward Several attempts but keeps saying password not valid and account number not valid when I have entered them both correctly. Expires tomorrow! Help please.

  • dollynoocat
    Dollynoocat (@dollynoocat) reported

    @virginmedia going to message @MartinSLewis to see if he can highlight the standards of service you allegedly provide.

  • cleinofficial
    Daniel Clein 🔶️🌸🎗🇪🇺 (@cleinofficial) reported

    Today's burning question: what is the worst broadband supplier in the UK, and why is it Virgin Media?

  • dollynoocat
    Dollynoocat (@dollynoocat) reported

    @virginmedia yes did that yesterday when BBC1 wasn't working. The usual 20 minutes to reconnect and today my internet went down for 6 hours. Superb service (not) 34 years a customer and phoning Sky tomorrow !!

  • GrantRfc89
    ... (@GrantRfc89) reported

    @ArmchairAdml Just give notice or switch to a different provider. I had similar with Virgin media recently and literally had to have my wife try and open a new account at the address before I got a deal comparable to the new customer one.