Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 01/15/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Mitcham, Croydon, Paddington, City of Westminster, Wembley, Fulham, Merton, City of London, St Albans, Wandsworth, Camden Town, Kingston upon Thames and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.

  • chrisruby3 Chris Ruby (@chrisruby3) reported from Brentford, England

    @virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.

  • dianaziedina Dino (@dianaziedina) reported from Kensington, England

    @virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑

  • catdavis123 Cat Davis (@catdavis123) reported from Lambeth, England

    Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬

  • chrishadland89 Chris Hadland (@chrishadland89) reported from Ealing, England

    @virginmedia no Broadband service. London W5 area for about 2 hours now.

  • stephen_09 Stephen (@stephen_09) reported from Hammersmith, England

    @virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.

  • TomMcKCharity Tom McKenzie (@TomMcKCharity) reported from London, England

    Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.

  • phil_marriott Phil Marriott Ⓥ (@phil_marriott) reported from Camberwell, England

    @laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.

  • davorg Dave Cross (@davorg) reported from Wandsworth, England

    Hi @virginmedia. My street WhatsApp group shows that all of your customers on this road have no broadband service. A Google news search shows the problem is wider. Your status page is broken. Please give us some information.

  • catgull Catherine Gull (@catgull) reported from Kensington, England

    @virginmedia what is going on with the network. No service!

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    Virginmedia is down in Harrow and apparently all over the country. Even their service status page is down.

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • vickileepower Vicki Power (@vickileepower) reported from Camberwell, England

    @virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @virginmedia @leesoo89 It’s not working.

  • sbraganza Stan Braganza (@sbraganza) reported from Barnet, England

    @virginmedia internet is down here in N14. And before you tell me, I tried to check service status, but the service status checker itself is crashing too. Let us know you’re working on it and give us an ETA so we can tell our clients.

  • NickAKramer Nick from London (@NickAKramer) reported from Barnet, England

    @virginmedia Outage N12 North London Call centre not even ringing Web site down. Need Broadband for WFH. Please put status on Twittet ASSP

  • SarloFabio Fabio Sarlo (@SarloFabio) reported from Ealing, England

    So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband

  • NailsByNemo Atima Bhatnagar (@NailsByNemo) reported from Brentford, England

    @virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RedSupremeMUFC Jåmęš and 32 others (@RedSupremeMUFC) reported

    @virginmedia Wtf is TVGO? I bought a TV to watch television on not a iPad to watch tv on

  • JackieB92369620 Jackie Byrne (@JackieB92369620) reported

    @virginmedia We were 2.5 hours without broadband/ tv but no problem since 👍

  • Andy_B_86 AndyB 1690 RFC (@Andy_B_86) reported

    @virginmedia Been hung up on 4 times now by your absolutely terrible customer service because your so called genius team doesn't have a clue what a moderate NAT type is might join @SkySports @sky #skybroadband

  • bodgedsavage Will Savage (@bodgedsavage) reported

    @virginmedia also, why is it so much worse on bank holiday weekends? Last bank holiday I had no service for 4 days and today it's started to cut out once again. And still no announcement from Virgin Media to explain what is going on? I will be cancelling my contract very soon.

  • mart007 Martin Robertson (@mart007) reported

    @virginmedia Tuesday there was a service issue, last three days apparently it’s fine. So much drop out though which is ongoing, and is fairly unusual

  • Michaelthorley0 Michael Thorley (@Michaelthorley0) reported

    @virginmedia please help. All your phone lines say have an automated fault and outage but there is nothing on the website and no customer service response. Out now for 14 hours- please can you say what is going on. Thankyou

  • NickiB81 Nicki Carroll-Beale (@NickiB81) reported

    @virginmedia my 84 year old vulnerable grandmother hasn’t had a phone line all day! My mum has phoned on numerous occasions to try and resolve the issue and has been passed from pillar to post! What has happened to your service?! Expect a complaint

  • nikjnac16 Nikki (@nikjnac16) reported

    @virginmedia There’s no issues in my area

  • Michaelthorley0 Michael Thorley (@Michaelthorley0) reported

    @vmbusiness @vmbusinesshelp @virginmedia please help. All your phone lines say have an automated fault and outage but there is nothing on the website and no customer service response. Out now for 14 hours- please can you say what is going on. Thankyou

  • HollyxChristmas Holly Saturnalia (@HollyxChristmas) reported

    @virginmedia how do I make a complaint? I want to speak to someone who handles complaints with your UK product who won’t simply cold transfer me to your faults team, when I have a complaint, not a fault.