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Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Slough, Hammersmith, London, City of Westminster, Kingston upon Thames, Westminster Abbey, Croydon, Brent, Camden Town, Islington, Paddington, Walton-on-Thames, Hampstead, City of London, and Hayes.

CityProblem TypeReport Time
Slough Internet 2 hours ago
Slough Internet 2 hours ago
Slough Internet 2 hours ago
Slough Internet 2 hours ago
Hammersmith Internet 3 hours ago
Hammersmith Wi-fi 3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • ImaginaryCard
    Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    Missed the whole 2nd half of the Chelsea game thanks to @virginmedia. Good luck to whoever answers the phone in their call center tomorrow cause I am gonna go ape **** on them 😤🤬

  • nishp
    Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia yet again, service down and 1 hour + wait for support

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @virginmedia I would just like to Get the service I pay for ... that would be phenomenal

  • Housewife6
    Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia i have been trying to get my Broadband issues fixed for months and now twice i have received no call backs as promised. I called and have just been on hold for over 1 hour and then you hung up on me! 😡😡😡😡

  • nishp
    Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia who gives a ****. sort your shitty service out

  • Umar_iFL
    Umar (@Umar_iFL) reported from Merton, England

    Surely @virginmedia should be offering full refunds for any customers that bought #JoshuaPulev Picture issues still not fixed. RT to get @virginmedia attention as they haven’t made any comment on it yet.

  • JamesTeodorini
    James Teodorini (@JamesTeodorini) reported from Wandsworth, England

    @virginmedia this is an absolute joke. No warning that there were issues with the AJ/Pulev stream so people are paying £26 for a basically unwatchable stream. If there's no refund you're defrauding your customers by getting them to pay for a service you knew wasn't working.

  • szdar
    Shumailla (@szdar) reported from Harrow Weald, England

    @virginmedia absolutely fed up of your broadband. I keep losing connection; this is becoming a daily occurrence and it’s debilitating. Really not happy with this service!

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @aka_Tony_Davies @virginmedia I wish I could say the same! I bet if I get the right person to fix the problem I would be raving too! 22 months on hundreds of pounds immobile data charges while being at home most of the year...

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @bigname81 @virginmedia 22 months of the same issues

  • nishp
    Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia @LutzS it's now two ****** days and I have no Internet and can't get through via any channel. I'm super pissed! 2 Days with no answer! ****** ridiculous service!!!!!

  • nishp
    Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia Sort your muppet service out first!

  • nishp
    Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia **** the wishlist. I just want a service that works. Definitely not virgin

  • KittyPoole
    Kitty Poole (@KittyPoole) reported from Kensington, England

    @virginmedia internet has been disconnected (for 2 weeks) Impossible to get help via cust svcs as for some reason they don’t understand the situation. Help!

  • DasMulk
    Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • RaphPH
    Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.

  • OllieToogood
    Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia hi team, any idea when I might get a call back as promised? Customer account number: 97476101 Complaint reference: C-291120591

  • IAGallosi
    Ian Gallosi (@IAGallosi) reported from Ealing, England

    Hi @virginmedia - what’s going on this weekend? TV and broadband sporadically working. Your site says everything is ok but I’ve not been able to connect to the internet all day and the tv service is having an absolute meltdown every hour or two.

  • nlmo3954
    nlmo3954 (@nlmo3954) reported from Slough, England

    @virginmedia It could explain the upload. Why the WiFi has trouble ,as is no issue over wire ?

  • AJ_HEATH20
    Andrew James Heath (@AJ_HEATH20) reported from Lambeth, England

    @t_hartley @virginmedia Also his internet seems to cut out every night at exactly 00:00 when we’re playing COD, please can you sort?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_BarkingFC
    Mark S (@Mark_BarkingFC) reported

    @virginmedia I am not a virgin customer so cannot enter a phone number or account , the engineer tapped into the box to connect next doors line to the network until their cabling was connected

  • CliveGowing
    Clive Gowing (@CliveGowing) reported

    @virginmedia Why haven’t they worked on my last ticket then? 16 days and counting without service

  • Lisa_Hulsman
    Lisa Hulsman (@Lisa_Hulsman) reported

    @virginmedia My complaint is because; FIRSTLY they came to fit broadband and fitted the wiring in MY NEIGHBOURS GARDEN??????????? At what point is this acceptable????????

  • WoodBenjamin11
    Ben Wood (@WoodBenjamin11) reported

    @virginmedia Oh I did all that, you came nowhere near giving me a good deal. Annoyingly I have to stay with you as well because you’re the best speed in my area and I need good internet speed. I certainly don’t feel like a valued customer however.

  • Trebleutd
    cantona7  (@Trebleutd) reported

    @virginmedia Done that goes through a sequence then hangs up on me absolutely atrocious useless service 😡

  • Lisa_Hulsman
    Lisa Hulsman (@Lisa_Hulsman) reported

    @virginmedia I have tried several times to discuss with a CS dep and they are completely inadequate in their reaponse. They can NEVER find my account. They promise the WORLD And then close the complaint????

  • RyanMur34127334
    Ryan Murray (@RyanMur34127334) reported

    @O2 @virginmedia Hi. Just wondering if there is an o2 outage today in Cornwall?

  • HogginsUK
    Steve Owen (@HogginsUK) reported

    @virginmedia I have, please see my ticket history, I have been on the phone again this morning with your support team and tried that (again!)

  • Kim_John_bo
    Kim John-bo (@Kim_John_bo) reported

    @virginmedia my broadband connection is terrible at the moment, meant to be getting 500mb, lucky to get above 15 at the moment, tried restarting router etc

  • mikeyarsen
    michael packer (@mikeyarsen) reported

    @virginmedia I've already spoken to a member of ur team and the best they could apparently do is ,lower my download speed to 50mb ,and reduce my bill by £8 . Which I feel is a penalty to an existing customer .most other companies that deal with will at least lower a bill for a period to help