Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Hammersmith, Paddington, London, Southall, City of London, Croydon, Wembley, Islington, Harringay, Hounslow, Barnet, Hayes, Hampstead and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Hammersmith |
Wi-fi | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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Chris Myers
(@CMyersPhysio) reported
from
Kingston upon Thames, England
@virginmedia waiting for over an hour on two occasions - absolutely useless - I wish I had never started using them
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
In the four minutes it takes to join an actual queue for customer support, Virgin Media tell me I should use their website to get help *five times*. I can’t do that if my internet isn’t ******* working, can I?
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,
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karen butcher
(@karenlilylion) reported
from
Camden Town, England
@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
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Phil
(@Phil_precious1) reported
from
Camberwell, England
It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia
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Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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Karen Sarah Myring
(@KarenMyring) reported
from
Croydon, England
@virginmedia I sent a complaint by email 17th December but not had a reply this exceeds the 28 days on your complaints policy can you help
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
For a whole hour now to connect with @virginmedia customer services!!!!
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!
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Courtney Lynn Murray née Hauseman
(@Courtneyxx) reported
from
Brentford, England
@virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
After two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
And @virginmedia is down again in N19.
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Mike Grimmel
(@mikegrimmel) reported
from
Hillingdon, England
@virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cat Warren
(@likeholyhell) reported
@virginmedia Loss of service from 9th Dec to 26th Jan. Avoidable on your end due to poor communication from whoever did the cable repull. As frustrating as that time was, we are more furious with the poor customer service following our complaints.
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Priya Navsaria
(@PriyaNavsaria) reported
@virginmedia 1 month later I finally have broadband. Called customer service as you've suggested who could see my submitted complaint. One point ADDRESSED, but for the rest I have once again been PROMISED A MANAGER WILL CALL TODAY.... WAITING.... WHAT ARE THE CHANCES I WILL GET THE CALL????
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emfarl
(@EmFarl) reported
@virginmedia hi, my gran’s phone keeps changing regions every few weeks without her changing any settings, I can see according to various forums that this is a regular problem for virgin media users, could you shed any light on this? And what your solution is?
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dean1973
(@deanohazell1973) reported
@virginmedia @beelievefdn Can you confirm if you are still doing work in the OX14 1 area? Internet down
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Maddie May 🥞🌮ᘛ⁐̤ᕐᐷ🏠🥂
(@MaddieMayNot) reported
@virginmedia If I'd known about the outage beforehand I could have warned people that I might at times be unreachable or drop out from meetings.
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Tony Bacon
(@bacon_to) reported
@virginmedia what is that latest on the internet outage in KT6? No service since yesterday evening.
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Ross Taylor
(@rosstaylor1993) reported
from
Dundee, Scotland
Hello @virginmedia, there are some broadband issues in the Dundee area that have been unresolved since Monday and are greatly interfering with #WFM. Are there are updates or information for when this is likely to be resolved? Call centres not providing much detail sadly. Thanks
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Ahmed Mubarak
(@ahmedmubarak1) reported
@virginmedia I hope you can help. The issue is your customer service are thieving from my account £16/month when challenged them, they attempted to increase the monthly theft to £20/month, total theft of 18months x £16= £288 I will go to court if the theft did not stop thank you for asking
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Coach Kybet
(@CoachKybet) reported
Virgin media is the biggest pile of **** I've ever seen, how can a company boast being the best network provider when I've been here a week and haven't had a single day where it hasnt been ******, absolute joke of a company
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Tranquil-life
(@lifetranquil1) reported
@virginmedia Thank you I have followed al links etc but it’s been bad for weeks although now it’s just so slow and can’t stream well either