Virgin Media Outage Report in Northolt, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Croydon, City of Westminster, City of London, Ealing, Paddington, Richmond, Wembley, Northolt, Hampstead, Mitcham, Harrow, Barnet and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
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Mark The Mackem
(@mark_j_cummins) reported
from
Hillingdon, England
My wife tried to cancel our @virginmedia the man on the other end of the phone wouldn't let her go, baby screaming in the back ground for a bottle my wife kindly told him to cancel and she needs to feed the baby, nope he still was asking questions to why. Very unprofessional
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia 2 days of calling and terrible service still no resolve of the issue Even your response on social media is slow. After another week of waiting a technician has turned up today to report the fault hasn’t even been logged let alone resolved. How are you going to help? #badservice
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Roger Williams
(@rogerw117) reported
from
Richmond, England
@virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?
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Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
@virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby
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Des O'Carroll
(@Deso27) reported
from
Richmond, England
@virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service
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Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.
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Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Wood
(@CoachPhilWood) reported
@virginmedia please can you contact me urgently to discuss an ongoing issue since Wednesday 27th October? I have called 6 times and have now been charged for something that was your error.
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Justin
(@JustinG1971) reported
@virginmedia none of my services are working and have not been for several hours. There are apparently intermittent signal issues in my area, CR0. How can I claim a refund?
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MeshuggahDaddy
(@Corruptforce) reported
@virginmedia Correct, all devices in the house are suffering from very poor upload speeds.
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Daniel / Load FM!
(@FmLoad) reported
@virginmedia Yes, intermittent issues with both connections.
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Matt Johnson
(@ideasfarm) reported
@LDNLutonAirport @virginmedia The airport WiFi is terrible. No capacity, does not update signed in status. Spent 10 minutes trying to do an online order from my table. Confirmation failed, so ordered from the bar, so may have paid twice. Worst airport WiFi, we'll travelled.
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Andy Brown
(@andyb7274) reported
@virginmedia Pls help, I see an incorrect account number when I log into the app, so according to this I have nothing to pay, yet you emailed me with the correct account details and amount to pay (which was late as I can't set up a DD), been going on 3 months now
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sanb
(@sanb01182658) reported
@virginmedia Made a complaint C-291022561, directed elsewhere, your AI did not feel capable of addressing - waited over 2 hours for an agent and went to bed.......you need a joined up CRM system where all comms and interactions are recorded on a common system. Please fix. Lost sense of humour
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Helen Ruggles
(@HelenRuggles3) reported
@virginmedia Take a look you better now start taking this as serious as it is all 45 calls have been recorded something doesn’t add up definite you have a couple of bullies and tell lies a corrupt ex level as it’s scary your customer safety especially a woman is not important
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Nick Atkinson
(@nickat) reported
@virginmedia I don't have the time to sit in a queue on the phone again. Why is it so difficult to make a complaint. I cannot believe there is no way of direct contact. Something for @LutzSchueler to consider?
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Siobhan Hancock
(@Frenchisfun) reported
@virginmedia tv disturbance (pixelated picture) in E11 for last 4 days with no idea of how much longer it will last. Can we trust you to sort it asap and issue compensation?