Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/19/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southall, City of London, Hammersmith, City of Westminster, Croydon, Wembley, Islington, Harringay, Hounslow, Paddington, Barnet, Hayes, Hampstead and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • dkurland92 Donnchadh (@dkurland92) reported from Brentford, England

    @virginmedia is the service down across #london or ?

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?

  • lucewebby Dr Lucy Webster (@lucewebby) reported from Lambeth, England

    @virginmedia Hi, our virgin media WiFi is down in SW4. Is there a local issue that’s being fixed?

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks

  • Alison1mackITV Alison Mackenzie (@Alison1mackITV) reported from Richmond, England

    @virginmedia I can now get WiFi again - not sure what was causing the problem - thanks

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia Just dialled1471 The originating number was 01424 850444 does that help?

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks

  • Alison1mackITV Alison Mackenzie (@Alison1mackITV) reported from Richmond, England

    @virginmedia I am told there is an issue - bit no time given for it being fixed ?

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    Holy **** @virginmedia sent me a refund for an error on a broadband account that was closed over 5 years ago 🙌

  • mrshoefsmit Liz Hoefsmit 🇮🇪🇾🇪🇪🇺🛫 (@mrshoefsmit) reported from Kingston upon Thames, England

    The only thing worse than Saturday nite TV is @virginmedia outage for several days 😡 no Netflix and no on demand.

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi any problems reported in London N12? My WiFi is down (again)? Plus my TiVo box has just shut down & told me to reboot

  • Alison1mackITV Alison Mackenzie (@Alison1mackITV) reported from Richmond, England

    @virginmedia I have reported an issue and they said they were investigating- still no broadband - when will it return please ?

  • Alison1mackITV Alison Mackenzie (@Alison1mackITV) reported from Richmond, England

    @virginmedia The link says no issue - I phoned virgin to report 90 minutes ago and the man in technical support said they would fix - but no time given

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.

  • willmartinesq Will Martin (@willmartinesq) reported from Wandsworth, England

    @virginmedia cancelling installation the working day beforehand, and then only telling you that it is rescheduled for 3 WEEKS TIME WHEN I CALL YOU, is terrible and stressful but completely on brand 👏🏼

  • K_G_Spearpoint Ken Spearpoint💙⚡️❤️😷 (@K_G_Spearpoint) reported from Watford, England

    No access to my @virginmedia e-Mail all day. Still no resolution after 30 minutes on the phone. Absolutely useless & very angry😡

  • Nadine_MrsSpoon Nadine_TeamTimmons 💙 (@Nadine_MrsSpoon) reported from Croydon, England

    @virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rikrocks81 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Rik (@rikrocks81) reported

    @virginmedia hey I'd like to cancel my service, Can you stop hanging up on me when I call you please, it's really rude!

  • KellyMalone_ KellyMalone (@KellyMalone_) reported

    @virginmedia how do I get someone on the phone? I need to cancel my product

  • niamhh_96 niamh (@niamhh_96) reported

    Hi @virginmedia are you gonna pay my wages when I can’t work because your wifi is so ****?

  • drsswhite Dina SW (@drsswhite) reported

    @virginmedia internet isn’t working and you won’t answer the phone so I can cancel my contract. Please advise how you can fix the issues or how I can cancel

  • jeremyduthie Jeremy Duthie (@jeremyduthie) reported

    @LozzaFox @virginmedia I have the same problem, just going round and round in circles & banging my head against the wall trying to get assistance from them!

  • GrumpyUnclePet1 Pete StLeger S. (@GrumpyUnclePet1) reported

    Virgin Media have just offered me a £3.50 per month discount, when I can get the same service for around £30 less per month elsewhere. Goodbye @virginmedia. If their representative ever answers the phone...

  • katiexmiddleton Katie ✨ (@katiexmiddleton) reported

    @virginmedia Yeah... 45 minutes on hold to then be told they wont access my account to make these changes even though they accessed my account yesterday? Honestly this is ridiculous. I'm just going to cancel virgin all together

  • kulsingh90 •Kully• (@kulsingh90) reported

    @virginmedia Frustration is an understatement. The service has been terrible for sometime, I also requested a replacement v6 box yet you sent me an old tivo HD box instead after a 1 hour of waiting to get through to someone. Its always 1 step forward 3 steps back.

  • SajidVarda Sajid Varda (@SajidVarda) reported

    @virginmedia Phone line not working. I’ve called your technical services team and they have asked me to buy another phone or borrow one from a neighbour to run a diagnostic on my line. Then they cut the call because they couldn’t understand why I was upset!

  • tomlloydwrites Tom Lloyd (@tomlloydwrites) reported

    Just had a text from Virgin Media saying "good news, we've fixed the issue!" Given my broadband is slower than it was yesterday, I'm guessing the issue they're talking about is bloody customers not paying them enough money.