Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Watford, Greenford, Hammersmith, Northolt, Southall, Brentford, Stanmore, Borehamwood, Elstree, Hounslow, Isleworth, Uxbridge, Ealing, Hayes, and Wembley.

City	Problem Type	Report Time
Watford	E-mail	23 hours ago
Greenford	Internet	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Yessi Bello-Perez (@yessibelloperez) reported 4 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 9 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  ALICE AND THE INK (@aliceandtheink) reported 10 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  Ravinder Judge (@judge_ravinder) reported 11 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Bhaven Dusara (@Fatty_Koo91) reported 14 minutes ago from Harrow Weald, England

  How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

• 
  Yessi Bello-Perez (@yessibelloperez) reported 23 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  The Whisky Reiver.. (@22craftsman) reported 29 minutes ago from Watford, England

  @virginmedia Hardly, obviously you haven't read the post correctly. I left over 4 years ago due to your shabby customer service, it's @Jotterface who is now having the problem. Engage brain, open eyes and read the posts first FFS!

• 
  Alessandro Ferrara (@iamAleFerrara) reported 32 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  Mit (@mit112112) reported 33 minutes ago from Brentford, England

  @virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.

• 
  Snatch (@U2Gorilla) reported 35 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Gabor (@GaborPfalzer) reported 37 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  John carroll (@Johnboy82903002) reported 38 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Kevin Plummer (@plummerkevin1) reported 40 minutes ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  Nick (@docklobster) reported 43 minutes ago from Hillingdon, England

  @virginmedia I was unable to use the same website on tablet or laptop - the website owner said the issue was due to slow internet speed and @TalkTalk had advised that you were digging up the cable in the area with the potential for disruption and I wondered if this work had overrun

• 
  Paul Lewis (@paulstevenlewis) reported 44 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Alessandro Ferrara (@iamAleFerrara) reported 50 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  John carroll (@Johnboy82903002) reported 54 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  💋unknown💋 (@unknown45523435) reported 55 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Gabor (@GaborPfalzer) reported 56 minutes ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

• 
  Joseph Machta⭐⭐ (@pepemac27) reported 60 minutes ago from Kensington, England

  @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter (Just Drink Rioja) 🇬🇧 (@The_Baron_X150) reported 5 minutes ago

  @virginmedia Good morning. My TV 360 box is stuck in an endless boot loop. I tried to get this sorted via your on-line chat yesterday evening but that system did not deliver. Happy to share details later. I’ve been holding on your 150 phone line for half an hour. Please help

• 
  Sinead Nash (@nashs) reported 7 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  David G Boyes (@WordMediaCo) reported 10 minutes ago

  @virginmedia Interrupted signal on your much-vaunted new 360. Why? What do I do to improve matters? Paying you over £100 a month. Not impressed.

• 
  Kate and her girls (@kateandhergirls) reported 12 minutes ago

  @virginmedia Your chat colleague already looked into it and was incredibly rude and basically said tough you’re an existing customer on a contract and we don’t help our loyal customers, just new ones 🙄

• 
  Barry Stevens (@BarryStevens75) reported 13 minutes ago

  @timlimbim @virginmedia Don’t do it , I did it in February they promote you can take your contract with you but they cancel the one at your current address and issue a new one to the new property . Only issue is your promotional discount doesn’t renew on the new contract.

• 
  Ali Dalton (@alidalton) reported 13 minutes ago

  In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

• 
  meeeee (@baldiecute5) reported 14 minutes ago

  Just about had enough of this company and haven't even been connected yet ! Engineers turning up on wrong day or not at all ! Customer servicea shockingly hard to understand! And pretty useless , last chance tomorrow before I cancel transfer @virginmedia

• 
  Abbie (@abz_06) reported 16 minutes ago

  @virginmedia You could send someone to Mars and back in the time it’s taking you to fix this. What issue could be so big that takes two whole weeks to fix? You’re a billion pound company. Not good enough.

• 
  me (@shenry1972) reported 17 minutes ago

  Well that's the end of almost 20 years with @virginmedia with zero attempts to retain a long standing customer! What deals have you got on @skytv?

• 
  Wolf of X (@WolfofX) reported 20 minutes ago

  In 2003, Stan Beaton lost his wife, Ruby, to stomach cancer. Before she passed away, she had recorded the voicemail greeting for their home telephone. It was an ordinary message to anyone else, but to Stan it became the last recording of her voice. For more than a decade, he kept that voicemail safe. He even stayed with the same phone company because he feared changing providers might erase it. Whenever he missed Ruby, he would call his own home just to hear her say, "Sorry, at the moment, Stan and Ruby are not available..." For him, those few seconds were enough to bring her close again. Then, in December 2014, a network upgrade accidentally deleted the recording. Stan was heartbroken. He later said it felt like losing his wife all over again. Believing there was nothing left to lose, he contacted Virgin Media and asked if there was any way to recover it. What followed was something no one expected. Eleven telecommunications engineers spent three days searching through backup systems for a single deleted audio file. They described it as looking for a needle in a haystack, but they refused to give up. They found it. Instead of simply returning the recording, BBC Radio Leeds arranged a surprise during an interview with Stan. As Ruby's familiar voice filled the room once again, he broke down in tears. "That's her. Wonderful. Wonderful." The company later gave Stan permanent copies of the recording on a CD so he would never have to fear losing it again. It wasn't just a recovered voicemail. It was the return of the last words he could still hear from the woman he loved, a voice that had waited silently for years until someone cared enough to bring it back.