Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 04/26/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Islington, London, Golders Green, Ealing, Bushey, Croydon, Slough, City of Westminster, Brentford, Finchley, Fulham, Hampstead, Mitcham, Watford and Acton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomGolders Green Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • MattBultitude Matthew Bultitude (@MattBultitude) reported from Camberwell, England

    @virginmedia Still not working. The best @virginmedia can say is “have you tried re-booting” it !!! YES - multiple times. Hoping an engineer might come tomorrow. Sadly a very poor service.

  • Spencer0814 HARRY T (@Spencer0814) reported from Lambeth, England

    @virginmedia @VirginMediaCorp @richardbranson wow! We are barely into the month of August and my broadband service is down yet again!!! The tech team are saying it will take 4.5hrs b4 connection

  • nizbit Nizbit LFC* (@nizbit) reported from Kensington, England

    @courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect

  • adammorris101 Adam Morris (@adammorris101) reported from Camden Town, England

    @virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?

  • Poupina__ 🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩 (@Poupina__) reported from Islington, England

    Virgin media is down again ??? My WiFi is not working man 😒😒😒

  • ElspethFit Elspeth Van Der Hole (@ElspethFit) reported from Kingston upon Thames, England

    @virginmedia why are you so ******* terrible? I just want to watch Netflix.

  • djsdotsv DJ S DOT (@djsdotsv) reported from Islington, England

    @virginmedia internet down again 2nd night in a row #fixup

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    @virginmedia So that's fine it looks you don't want to resolve the issue. I made many calls. I shared my account details with you and you can travel it. My contact details are there.

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    When can i leave from the poor service which is @virginmedia ?

  • ElspethFit Elspeth Van Der Hole (@ElspethFit) reported from Kingston upon Thames, England

    @Lgb89 @virginmedia We had the same situation about a year ago and they replaced both our boxes with the new ones 😩 it’s just our whole WIFI that’s useless, never not had issues with them and there’s always a “technical fault” being fixed somewhere 🙃

  • divaAlison1 Alison Simmons (@divaAlison1) reported from Lambeth, England

    What is it with customer service these days, first @virginmedia now @Lookaftermybill supposedly calling me back to discuss the issue at 12.15pm - as of yet nothing #3pm #useless #noservice

  • ot_clare ClareOTstudent (@ot_clare) reported from Croydon, England

    @virginmedia having major issues with our internet going off at very regular intervals in Thornton Heath. Please could this be looked at?

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    @virginmedia I will be waiting for a call from your end as I can see you have sent me the bills on my email asking me to pay immediately. I had used your services since last 10 years. Your service has gone down to worst.

  • UB5simon Simon Bye 🎪🔶 (@UB5simon) reported from Southall, England

    @virginmedia Service is back, but I moved over to VM recently and the service from my previous provider was much more reliable. WiFi has been down several times in the last few months.

  • bobbybirchall Bobby Birchall (@bobbybirchall) reported from Ealing, England

    @virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.

  • scottdb79 Scott (@scottdb79) reported from London, England

    @virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.

  • amrat_patel_100 Amrat Patel (@amrat_patel_100) reported from Barnet, England

    @ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.

  • nixearle Nicola Slyper (@nixearle) reported from London, England

    @virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?

  • TomRileyImages TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England

    @virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tomwinter999 Tom (@tomwinter999) reported

    @virginmedia I've checked the service checker and it says there is work in my area but the signal has been terrible since we moved here in back in August

  • chrisfishdish Dazed&Confucius (@chrisfishdish) reported

    @virginmedia We cancelled almost immediately, way before 14 days and have the phone records to prove it. You are asking for 120 for a months bill plus 200 for cancelling outside of 14 days which is not the case. I’m now having to leave work to calm down an unwell and hysterical wife

  • jaythenwhat Jaythenwhat (@jaythenwhat) reported

    @virginmedia I did. It tells me you will fix it by 4pm. Another day without internet from Virgin. The End. 🤐😴

  • SADSsimon sads (@SADSsimon) reported

    @pwaite89 @virginmedia @GSpellchecker He’s not alone at the VM support centre.

  • snookie1971 Ellen Eve Reid (@snookie1971) reported

    @virginmedia It says that should be fixed by 19.30 today! That's a lot of service to loose. In what way can I claim compensation? I'm going to have to use a lot of mobile data, so is my daughter.

  • ReQzvl Hieu (@ReQzvl) reported

    @Hyperzxz @virginmedia its actually 45 mins now wtf

  • mrmerv77 Aaron Collier (@mrmerv77) reported

    @virginmedia Hi ,really be great if you could give me a DM about my broadband issues .As I can’t talk to a voice that’s not automated through your contact numbers

  • snookie1971 Ellen Eve Reid (@snookie1971) reported

    @virginmedia No thanks. I was previously offered compensation for an outage on a call, and never materialized. Previous experience has shown that I'm left very frustrated when I call. I suppose I have no option but to wait and see how long it takes to sort.

  • tomwinter999 Tom (@tomwinter999) reported

    @virginmedia Well said we were having issues in our area now it's saying we don't. Then says the hub is the problem. We've already had that changed once amd it's in clear sight and in an open area. Been happening forever. Can you direct message me please cause don't want info on here

  • TJWBY Webby (@TJWBY) reported

    @virginmedia The service page just says the engineers are working to fix it, I was wondering if anyone could provide an estimated completion date ???