Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/04/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Stanmore, Harringay, Greater London, Camden Town, Croydon, City of Westminster, Barnet, City of London, Islington, Paddington, Bushey, Southall, Hampstead and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomStanmore Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Heather_Skipsey HeatherSkipsey (@Heather_Skipsey) reported from Merton, England

    @virginmedia We are paying alot of money for your non existent services !! In a time where we all need internet you simply get things sorted !! Once again the internet is down !!

  • louiseash3 louise ash (@louiseash3) reported from Spelthorne District, England

    Down again! Shocking service. Bank holiday weekend and no broadband or TV #virginmedia

  • NanjibaM Nanjiba (@NanjibaM) reported from Harrow Weald, England

    @virginmedia hi, why did I receive this text message: Important update: so we can roll out network improvements, we're sending you a new SIM. Please follow the steps to swap it as soon as it arrives in 7-10 working days. I don't need a new one. Thanks.

  • burgcolin Colin (@burgcolin) reported from Richmond, England

    @virginmedia can you please sort out your internet problems in tw11

  • saba_shaukat Saba (@saba_shaukat) reported from Richmond, England

    @virginmedia Hi Em, had the same email account for years and now for the past two weeks it’s been coming up with server errors. Not recognising the imap or smtp server address. I’ve lost a ton of emails.... have no one to call and the website is not very insightful.

  • Julia___Valerie Julia Valerie (@Julia___Valerie) reported from Kensington, England

    @dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭

  • Peterreeves18 Peter Reeves (@Peterreeves18) reported from Richmond, England

    @virginmedia any idea how long broadband outage in TW11 will last. Thanks

  • OptimiseOrDie Craig Sullivan (@OptimiseOrDie) reported from London, England

    @virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!

  • louiseash3 louise ash (@louiseash3) reported from Spelthorne District, England

    And the checking service on Virgin Media page gets you nowhere.

  • tracey_brocking Tracey Brocking (@tracey_brocking) reported from Wandsworth, England

    @virginmedia #virginmediadown down in London SW17

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.

  • daveyneilmurphy Davey Murphy (@daveyneilmurphy) reported from Wandsworth, England

    @virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.

  • MilesMalaya Milesfiles (@MilesMalaya) reported from Hammersmith, England

    @virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.

  • DewaldHanekom Dewald Hanekom (@DewaldHanekom) reported from Hounslow, England

    @virginmedia Not if your broadband connection drops nearly every 30 minutes like it does today!! Can’t even get on a web page, never mind Movie marathons!

  • nlpedwards Neil doesn't have a bookshelf (@nlpedwards) reported from Richmond, England

    Hi @virginmedia ... right now your ‘service’ is delivering a download speed of 0.57 Mbps. You’re a joke.

  • seldnfoodie Erik (@seldnfoodie) reported from Camberwell, England

    We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.

  • nooriiiy Noor (@nooriiiy) reported from Paddington, England

    Can @virginmedia WiFi please fix up!! Gave me a right scare

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • MoSyed110 MO SYED (@MoSyed110) reported from Harrow Weald, England

    Why is @virginmedia so bad!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ilscuro Gianni Z™ (@Ilscuro) reported

    @virginmedia 2 of your team cut me off mid call, because they couldn't sort out the problem, joke company.

  • penguinvases Penguin Vases (@penguinvases) reported

    Hi @virginmedia Any chance the moving home process could be made easier? The 'Lets Chat' button on your website doesn't work. There's no option on the app. Do I have to send you smoke signals in the absence of a phone number? Or am I not just able to move my account? Ta.

  • cheekybunbuns SplinteredRose (@cheekybunbuns) reported

    @virginmedia services down in Manchester? Crappy TV and no internet or phone line at all...... detector says it on TV that should be down but that's no true at all.

  • jimcallaghan Jim (@jimcallaghan) reported

    @virginmedia Home now. Has been a crap couple of days. Began to work on Friday morning but stopped again not long after. I’d made no changes to my handset. Astonishing how dependent we become on our phone eh!? Had to get to airport and use their WiFi to get emails for boarding pass etc. faff

  • Tino2345 Martin (@Tino2345) reported

    @virginmedia Hi, ive had virgin media for about two years, I’ve never renewed or changed my package, so how am I still “within my contract period” when I request to leave on 21st April..??

  • Caryzzl82 Oracle Us #liveslowlivelong (@Caryzzl82) reported

    @virginmedia Any news? Sitting at home with no signal still.

  • PugManPete Just Peter (@PugManPete) reported

    I was signed up to a sim only deal by @virginmedia but I cancelled in my cooling off period as I never asked for it.

  • KanjiPuja Kris kross (@KanjiPuja) reported

    @virginmedia I already called them. What horrendous customer service. I was wasting my own time on the phone today to have this amended. I will simply ignore your ridiculous email.

  • Christo62584173 BR1NGTH3P4YNE (@Christo62584173) reported

    @virginmedia Yeah it's just the wifi that is the problem we pay for 500MBS and my PC wich is connected through LAN barely gets 80. I think you guys need to look into GAMING PACKAGES, bring out a gaming router that is able to handle dishing out the speeds people pay for

  • GoodServicePlse PLSE HELP/NOTE THX (@GoodServicePlse) reported

    @virginmedia So you hike prices, supposedly to improve service, yet your TV go app is becoming more and more unreliable. We constantly have to log out and back in and power the box off and on. P!ss poor value