Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Harrow, Hammersmith, Hounslow, Watford, Twickenham, Southall, Northolt, Uxbridge, Stanmore, Greenford, Brentford, Borehamwood, Elstree, Isleworth, and Ealing.

City	Problem Type	Report Time
Harrow	Internet	1 hour ago
Hammersmith	Internet	12 hours ago
Hammersmith	Internet	17 hours ago
Hounslow	Internet	1 day ago
Hammersmith	Internet	2 days ago
Watford	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Sandeep Pandya (@spandya1) reported 1 minute ago from Watford, England

  @virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?

• 
  Duarte Mendonça (@DuarteMendonca) reported 3 minutes ago from Hammersmith, England

  @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

• 
  Dipak (@dip2ooo) reported 3 minutes ago from Harrow Weald, England

  @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

• 
  BuG$y (@browngaybitch) reported 13 minutes ago from Harrow Weald, England

  Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

• 
  Sandeep Pandya (@spandya1) reported 15 minutes ago from Watford, England

  @virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.

• 
  Gabor (@GaborPfalzer) reported 15 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 16 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Jeetesh Luhar (@Indian_Thriller) reported 17 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

• 
  Andy (@1SLToo) reported 21 minutes ago from Rickmansworth, England

  Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

• 
  John carroll (@Johnboy82903002) reported 26 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  Gabor (@GaborPfalzer) reported 28 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Snatch (@U2Gorilla) reported 31 minutes ago from Southall, England

  Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 36 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Spencer Millbery (@SMillbery) reported 40 minutes ago from Harrow Weald, England

  @virginmedia any chance of a stable service?!?

• 
  maureen robert (@morish1) reported 41 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Snatch (@U2Gorilla) reported 43 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 44 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  Nia Wyn Thomas (@niawynthomas) reported 46 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Mit (@mit112112) reported 46 minutes ago from Brentford, England

  @virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 57 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dadaldo (@HRH_Duke_of_Url) reported 3 minutes ago

  Virgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for £5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.

• 
  Craig (@Scrumpyjackfan) reported 3 minutes ago

  After 25 years with @virginmedia it’s time to say 👋. Relocating your customer services to SE Asia a few years back was a stupid move, I have wasted hours waiting and talking to your reps. Even now I must do the leg work to find a better deal. You should be phoning me to keep me.

• 
  propper klopper (@gilesy10982) reported 5 minutes ago

  @miked36 @virginmedia No problem at all 👍🏻

• 
  Charles Forsyth (@charles_forsyth) reported 6 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  SHUTTY 🇬🇧 (@apshutt) reported 7 minutes ago

  @virginmedia I have not said there is a problem, so don't give me a stock answer, what do account managers do please?

• 
  Brown (@BrownyanYK) reported 9 minutes ago

  @littlemankay Hoping it can be gotten with virgin media too again (yes that's a real wifi network)

• 
  Naughty_But_Nice_Angel (@WomanWithAWomb) reported 10 minutes ago

  @Rugster_CDS @DianneProc24557 @Starlink I now pay £40, going to to £56. I'm with Virgin Media. I can't afford to be fussy as I have a very bad credit score 😭

• 
  Tommy Fitz (@blugun) reported 10 minutes ago

  @virginmedia down again, 2nd time in two days🙄🙄🙄

• 
  simon withers (@KalEl_WBS) reported 11 minutes ago

  @virginmedia I’m tired of repeating myself, I’ve sent multiple DMs to you and you never reply.

• 
  Pete Samuels (@PeteSamuels5) reported 12 minutes ago

  @DorzetRob @Artemisapphire Ditto here. We're between 3 towns. Sod all signal. Had to get 'wi-fi calling' on the mobile phones, to make mobile calls via the broadband. Smarty seems to work OK. Old copper land line now shut off by Virgin Media.