Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/22/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southall, Hammersmith, London, Croydon, Merton, City of Westminster, Paddington, City of London, Wembley, Islington, Harringay, Hounslow, Barnet, Hayes and Hampstead.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomHammersmith Internet
United KingdomSouthall Wi-fi
United KingdomSouthall Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • CMS200 Chris S (@CMS200) reported from London, England

    @virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    Dear @virginmedia since you refuse to pick up your phones and there is no way to contact you I wish to cancel my broadband contract on march 05th. Please do not renew it.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia @garysmartin Your service isn’t even worth half the money you charge

  • dickerboy Martin (@dickerboy) reported from Merton, England

    How can I speak to someone @virginmedia about broadband issues? The automated call handling doesn’t address my problem.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Hello anyone there? Could you please reply to my last message? As my landline is not working and there is no email support it seems Twitter is the only other way to get hold of Virgin Media. Please advice how to get hold of customer services not 0345 as too expensive

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Still no reply from any of your online contacts - unacceptable customer service

  • vorny_twts matt 🇮🇳 (@vorny_twts) reported from Merton, England

    This zoom call keeps crashing **** off @virginmedia

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning

  • Mark_Phillips66 Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    Yet more #virginmedia problems in NW5 - every day this week @virginmedia

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia It doesn’t for me. Virgin has build a wall of impenetrable bots and automised systems that makes any communication impossible.well done of not making any attempt to help your customers. This is such an arrogant attitude

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort

  • DemeryUK Daniel Emery (@DemeryUK) reported from Richmond, England

    @browntoby @virginmedia My wife works at a well known provider. The biggest discounts are available from ‘retentions’ i.e tell them you want to cancel and you can sometimes get over 1/3 off your bill.

  • AtulSodha Atul Sodha (@AtulSodha) reported from Harefield, England

    @virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted

  • Goldenlocks Estelle Levacher (@Goldenlocks) reported from Richmond, England

    @virginmedia hello, we are unhappy with our broadband. It’s bad as my husband and I are both WFH and my Teams calls are regularly interrupted. We have the highest broadband package available and pay over £100 a month so it’s clearly unacceptable. Please send an engineer ASAP!

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Can I please DM you on this issue?

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iamse4ny Sean (@iamse4ny) reported

    @virginmedia I did this yesterday and the agent who was helpful, was not able to honour my deal. Saying it is not available even though the person in chat said it was noted down for me. I cancelled on that phone call. Can you look into this?

  • theoj1 Theo (@theoj1) reported

    @virginmedia It’s constant issues we’ve been asking for a new wifi box for months and are always being fobbed off !!! We can’t enjoy our TV channels and the Wi Fi is difficult at times !! We’ve been told a new wifi box may work but never ever get one

  • GregMerseyexile Still a mask & 2 metres for me!! . ⚽🍺⚓ (@GregMerseyexile) reported

    @ThingsByNik @virginmedia Just cancel your payment & sign with the new supplier. Virgin will soon be in touch when the next payment is refused & you can tell them all your problems contacting them then.

  • earthwatersong RX (@earthwatersong) reported

    @virginmedia Seriously, you'd be better closing this Twitter feed as it offers no help whatsoever.

  • earthwatersong RX (@earthwatersong) reported

    @virginmedia Like most people, I work in the morning so wouldn't it make more sense to have a better staffed customer services after 5pm? @virginmedia are absolutely pathetic.

  • MonkeyTennis14 Steve (@MonkeyTennis14) reported

    @virginmedia The picture is heavily pixelated from the TiVo box. Pls can someone call to help?

  • planet_dan Daniel S (@planet_dan) reported

    @virginmedia does Virgin even monitor its network? Internet service is shocking again. No connection. Intermittently up and down. It’s kinda useless. @BBCWatchdog

  • chrisscott1711 chris scott (@chrisscott1711) reported

    @virginmedia This was intentional, agent have the ability to call back if connection is lost but no call back. very unprofessional and only gives your company a bad name and lost a customer due to this.

  • Michell74656510 Michelle Brooks (@Michell74656510) reported

    @virginmedia Thanks I have done this on many occasions. I have spoken to lots of people from customer service. I am stuck as can't get a BT line. The last person I spoke with who want trying to increase my payments increased my speed a little-to what our contract should have been.

  • cheryljlockett Cheryl Lockett (@cheryljlockett) reported from Plymouth, England

    @virginmedia the customer service is absolutely dreadful. I’ve been on the phone for an hour and tried the WhatsApp service. Is there anyway to get some help?