Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/10/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Harringay, City of London, Wembley, Kingston upon Thames, Streatham, Hounslow, St Albans, Croydon, Harrow, Southall, Hampstead, Greenford and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

  • thisisloryn LORYN (@thisisloryn) reported from Croydon, England

    @virginmedia Nothing was made clear to us, this is what I’m saying. If we had known that you’d tie us in for something which isn’t even working we would have left day 1!!! I want to make a formal complaint. Please send me a link or details. I will then be reporting you to CISAS.

  • flyinglimmar Marco Limido (@flyinglimmar) reported from Merton, England

    @virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.

  • thisisloryn LORYN (@thisisloryn) reported from Croydon, England

    @virginmedia Sadly, your team has never made any thing clear at all. About connection, contracts or about how you dupe people into staying with you while you ‘fix issues’ then issues are fixed and because we trusted you were now in a contract we can’t get out of??!??

  • flamingnora Hannah Williams (@flamingnora) reported from Lambeth, England

    @CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference

  • MattyCPFC Matthew90 (@MattyCPFC) reported from Croydon, England

    @virginmedia terrible service, no internet since Wednesday in South Croydon. Been told there are problems in the area, but your site says everything is working. Why would I be able to book an engineer if there are problems in the area.

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • thisisloryn LORYN (@thisisloryn) reported from Croydon, England

    @virginmedia appalling service. Been with you three months of which we’ve the slowest wifi speeds we’ve ever had. We can’t work from home as a result. No accountability or compensation or urgency to fix this. Dreadful.

  • Fifimc60 Fiona McSorley FCCT (@Fifimc60) reported from Croydon, England

    @virginmedia why do we pay so much when TV and broadband not worked all week? 😡Engineer came to neighbour and says its a network problem not likely to be fixed until 10th March. Surely we qualify for refund??

  • Martinibar_88 Rupert Martin (@Martinibar_88) reported from Merton, England

    @virginmedia can you explain why you broadband team always ask for the router units to be reset! Its the rudeness of being told that a support call cannot progress unless you turn it off and on!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.

  • KnowlesyCPFC AK (@KnowlesyCPFC) reported from Croydon, England

    @virginmedia your internet service has been atrocious in the CR8 area today. Any particular reason why?

  • Martinibar_88 Rupert Martin (@Martinibar_88) reported from Merton, England

    @virginmedia so kind of you support line staff to answer back to customers who are getting poor service, even better when they hang up on the customer

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.

  • Martinibar_88 Rupert Martin (@Martinibar_88) reported from Merton, England

    @virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!

  • thisisloryn LORYN (@thisisloryn) reported from Croydon, England

    @virginmedia how can you charge people for a service which doesn’t work and when we’ve finally had enough you are going to charge them £300 to leave! This is disgusting. I haven’t heard from anyone any further about our off coms report. No updates. No customer service.

  • thisisloryn LORYN (@thisisloryn) reported from Croydon, England

    @virginmedia so so upset with your service. We’ve had horrible wifi since day once which has been documented by 20 or so upset phone calls. You say you’re fixing the issue - nothing changes. Now you’re saying if we want to leave you’re going to charge is £300? No accountability.

  • thisisloryn LORYN (@thisisloryn) reported from Croydon, England

    @virginmedia I don’t think so but your team has run us through so so many calls and online chats of how to improve service.

  • SkyFlier6981 GeorgieCox (@SkyFlier6981) reported from Brentford, England

    @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jsetch jane setchfield (@jsetch) reported

    @virginmedia there is also a problem with your email login via the website

  • YurlukUk Yurluk (@YurlukUk) reported

    @virginmedia No network in Lordswood!

  • samlclark1983 Sam Clark (@samlclark1983) reported

    @virginmedia Why can't I get on your website to check service status. Absolute joke. Can't get through on the phone either

  • Rebecca87403754 Rebecca (@Rebecca87403754) reported

    @virginmedia It’s not just your TV it’s broadband here too PA4 area!! What the hell is going on?! Quick enough to take our money and charge a fortune for your services but we can’t even use them…poor show Virgin!!

  • Chaz1979 Charlotte (@Chaz1979) reported

    @virginmedia NN1 is down 😩

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working

  • dayrob83 Rob day (@dayrob83) reported

    @virginmedia, once again I’m having to contact u via Twitter. Can’t access my account, have NO tv service. When you guys decide to put your phones back on. Expect this customer to be cancelling my service and stop funding a service that’s faulty I expect my phone down next week

  • 1968shazzy sharon fitzpatrick (@1968shazzy) reported

    @kellylongmanutd @virginmedia I’m getting that as well the tv service is down

  • sruff36 Stuart Ruff (@sruff36) reported

    @virginmedia @tandcbroking Nothings working - web, your help lines, your tv, your website

  • TrevPollitt Trev P (@TrevPollitt) reported

    @virginmedia You are without doubt the worst company to deal with, i have had no mobile service since 27/11, I spent 3 hours on chat and have been sent a new sim, that I have to text ready on my old sim, which doesn't work because i have no service. #giffgaff