Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Greenford, Paddington, London, Wembley, Croydon, Islington, City of Westminster, Wandsworth, Hounslow, Hampstead, City of London, Stanmore, Harringay, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Greenford |
Wi-fi | |
| Paddington |
Total Blackout | |
| London |
Internet | |
| Wembley |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Mike Grimmel
(@mikegrimmel) reported
from
Hillingdon, England
@virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out
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Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
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nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.
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Sean Hickey
(@SeanHickeyUK) reported
from
Croydon, England
Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
After two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
For a whole hour now to connect with @virginmedia customer services!!!!
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Courtney Lynn Murray née Hauseman
(@Courtneyxx) reported
from
Brentford, England
@virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Twain
(@mtwainet) reported
@virginmedia Hello, thanks for the reply. I have no issues with Virgin, your SIM shows the option as expected. It's O2 that there's a problem with, ive just used Virgin to show O2 what should be happening.
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Chris McKee
(@ChrisMcKee123) reported
@virginmedia No issues reported in my area. The service checker says there is no issue with my hub connecting to the internet. However, my TV box is now saying my hub is not connected to the internet. This is very frustrating. Never had these issues with Sky.
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David *****
(@DavidBoink) reported
@rahim94 @virginmedia Original branded remotes are never cheap to replace but there is a Virgin app you can use instead should you get sick of the sight of wounded remote. Selotape on remotes is never a good look.
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Rob West
(@whistlerwest) reported
@virginmedia What is the issue with the Broadband in the PO16 area? Been down since yesterday and not due to be fixed until 1000 tomorrow. Time to look at other providers
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Vhero/Betrayze
(@Vhero) reported
@virginmedia Was told I can have a free upgrade, passed to another member of staff who told me I couldn't have it. Then acted unprofessional on chat, so I made a complaint but they told me there's nothing they can do either. Would be nice if you honour what you offer.
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A girl has no name 🐺⚔
(@rustykidneys) reported
@TheJSug @virginmedia I had the same problem. Just as the safety car was about to go in. Thanks Virgin Media for being complete dog sh1t
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RickyM
(@R1ckyM) reported
@virginmedia If i was dealing with a customer in a shop and walked off telling them to wait there until after my lunch break, they would say something rude and go elsewhere
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affinity.png
(@AffinityPng) reported
@virginmedia Ok, but I can't claim compensation unless it has been consistently down or if it's just slow (not being provided with the internet speeds you promise). So I can't claim compensation as the issues are intermittent even though they cause downtime the majority of the time
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Whispering Stories 💙
(@storywhispers) reported
@virginmedia Item has been returned to sender. Never arrived here. So I have to wait for them to go back to you before you resend? Also these were sent by a member of you executive team after a complaint. Looks like I’ll be speaking to him tomorrow.
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Becky Brooks
(@rebeksey84) reported
@virginmedia Apparently according to the team this is finished…what a joke. Rubbish service and I am still waiting to hear whether it will be done properly.