Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/02/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southall, Hampstead, London, Paddington, City of Westminster, Croydon, Mitcham, Camden Town, Wembley, Ealing, Islington, City of London, Harringay, Harrow and Kensington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • mahdi Mahdi 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@mahdi) reported from Kingston upon Thames, England

    Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500

  • PhilStace20 Phil Stacey (@PhilStace20) reported from Windsor, England

    @virginmedia Yes still on the phone with you guys. I hope the new house owner’s not reading this as they can use my services to their heart’s content until I can provide a transferable address. Very very poor @virginmedia

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like

  • RichSuttonActor Richard Sutton (@RichSuttonActor) reported from Ealing, England

    @virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    @virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

  • Mabs79 Mabs (@Mabs79) reported from Islington, England

    @virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok

  • tobe2b Andrew Lawden (@tobe2b) reported from Camden Town, England

    @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

  • booshkla Alex (@booshkla) reported from Camden Town, England

    @virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Islington, England

    @virginmedia what is going on with the WiFi on the Underground? I need to sign in every time and even when I do manage to I get a message about a certificate and can't actually get a signal? I'm a Vodafone customer for mobile but I have a home Virgin Media account

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia second weekend in less than a month without broadband/tv service. Disappointed.

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulconroy2369 Paul (@paulconroy2369) reported

    @virginmedia Shame been a customer for over 20 years and to loose me over 8 pounds a month

  • Petrovious Pete Stevens (@Petrovious) reported

    Another day of no service from @virginmedia . According to the help page they can’t tell me if there is a problem in my area

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.

  • says_nats Nat (@says_nats) reported

    @virginmedia Your reply conflicts with what you call handlers have told me. Who is lying? And YES, still having lots of problems. Have been for 2 years, it's been at it's worse over the last 6 months. Horrible customer service, rude, with no empathy, here I lie with the same energy to you.

  • damianhill Damian Hill (@damianhill) reported

    @virginmedia Had internet issues at 11am today for about half an hour. Experiencing them again and it states things should be back to normal by 3pm. Maintenance and upgrade works should be arranged during out of hours and not when the majority are working from home! (GU11)

  • LondoSpark Londo Spark (@LondoSpark) reported

    @alexaarrose @virginmedia Different problem, I get 5G in 5G areas, just when I’m in a 3G only area I have no internet connection rather than a slower data connection.

  • says_nats Nat (@says_nats) reported

    @virginmedia You're not sorry to hear it at all through, are you? It's a standard approved repsonse to show you care. But you don't, otherwise these issues would have been fixed MONTHS ago. I wonder if @LutzSchueler ever has wifi issues? And if you do Lutz, who sorts this for you?

  • SimonPlumbe Simon Plumbe 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@SimonPlumbe) reported

    @SuperBenjiX @virginmedia I used to be really positive about TalkTalk like that. When we moved here our house had no phone line. BT wanted to charge us almost £200 to install one so we could get online, TalkTalk did it free so we could continue to stay connected! Service just went downhill after that!

  • invi_tv Invi (@invi_tv) reported

    @virginmedia how much longer is my@net going to be down?! There was no issues over the last month or so and now it’s been down all day for no reason

  • Kevaru1974 Kevin (@Kevaru1974) reported

    @virginmedia Yes the point is how can it go up £50 and then go back down to £2 less