Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 01/18/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, London, Watford, Hayes, Wembley, Camden Town, Harringay, Fulham, City of Westminster, Mitcham, Paddington, Merton, City of London and St Albans.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomWatford Internet
United KingdomHayes Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • ieattothebeat Robert Harrison (@ieattothebeat) reported from Lambeth, England

    @virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.

  • dip2ooo Dipak (@dip2ooo) reported from Harrow Weald, England

    @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

  • GeoffRogersEU Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported from West Molesey, England

    @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

  • guydorrell1 Guy Dorrell (@guydorrell1) reported from Wandsworth, England

    Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs

  • playgirlc Claire 🤦🎭 prefers animals to humans (@playgirlc) reported from Lambeth, England

    FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.

  • KlymkoNataliya Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported from Southall, England

    @virginmedia can you confirm if there's an outage in my area (area code 21)?

  • Mustxkim Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

  • Mabs79 Mabs Ahmed (@Mabs79) reported from Camberwell, England

    @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.

  • guydorrell1 Guy Dorrell (@guydorrell1) reported from Wandsworth, England

    Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡

  • nicolas_laborie Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

  • TimmyLDN 🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • GeoffRogersEU Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported from West Molesey, England

    @virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?

  • david_renty David Renton (@david_renty) reported from Barnet, England

    @virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...

  • TrendafilovVlad Vlad (@TrendafilovVlad) reported from Merton, England

    @virginmedia worst experience with a utility provider in the UK. Back in June I let them know I am moving address. The agent I spoke with told me I don’t need to book an appointment and I can just take my equipment with me and connect it in the new place. I was surprised by 1

  • DrewSalisbury5 Drew Salisbury (@DrewSalisbury5) reported from Barnet, England

    [1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]

  • david_renty David Renton (@david_renty) reported from Barnet, England

    @virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.

  • edshots Edward Moore-bius: It's a Moore-bing time!!! (@edshots) reported from Croydon, England

    @virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gesichtzeintopf JabbaJorkayev (@gesichtzeintopf) reported

    @virginmedia The phone lines are constantly busy and the WhatsApp service doesn’t work properly

  • alchemyintheuk Alchemy in the UK (@alchemyintheuk) reported

    @virginmedia make sure your service status option on your website does not go 'missing' when there's an issue- for starters. I could go on- I have a list, but you didn't exactly give much in the way of genuine response to previous complaint - 3 clearly automated letters- no care

  • neilb1973 Neil Baker (@neilb1973) reported

    @moazzamraza @virginmedia They are selling service before the cabling work is done. My installation (already delayed 2 weeks) is also getting pushed back for this reason. Their customer service is hopeless. All read off a script and simply reading info in front of them. Waste of time…

  • marc_hampson Marc (rm -rf 202*) Hampson (@marc_hampson) reported

    Seriously @virginmedia?? Why make me go through all the menus, inc security just to say you’re closed and hang up?

  • mrdeeds888 Mr Deeds (@mrdeeds888) reported

    @virginmedia Yet again more internet trouble. Down again just as we are trying to watch a family movie! What am I paying for?!!!! This happens so often now.

  • NoelBradford N o e l B r a d f o r d (@NoelBradford) reported

    @virginmedia @nick_bishop So 3 free months then?? @virginmedia service is so erratically varying depending on postcode and £40 for not returning kit is insane. How much can I charge you for the 3 bits of kit you never collected that is taking up my loft space.

  • ndarby90 Niall Darby (@ndarby90) reported

    @virginmedia Yes I've raised a few complaints now and nobody has responded to them. I was talking to a virgin media member yesterday and I said I'd like to raise another complaint. He advised me it's a waste of time as it will not be delt with. Yes next month 🤬.

  • neilb1973 Neil Baker (@neilb1973) reported

    @virginmedia To confirm: Sold service Aug 8. Installation booked Aug 26. Rescheduled for Sep 9, requiring cabling work Sep 8. Cabling works still not done Sep 10. New installation date currently Sep 29. Mis-sold a service Virgin still can’t provide more than a month after my order.

  • neilb1973 Neil Baker (@neilb1973) reported

    @MarkLangshaw @virginmedia Having similar issues. Sold service last month and cabling work hasn’t been done. Installation guy turns up and tells me he can’t do the job. Cabling scheduled to happen on the 8th and moves back a day all the time. Nobody can tell me who’s doing the cabling and when. Ludicrous.

  • pmoyniha Patrick Moynihan (@pmoyniha) reported

    @virginmedia our internet is down. We called CS and they advised resetting it, waiting 30 min and calling back. But the phone lines say they are closed. What am I supposed to do now?