Virgin Media Outage Report in Northolt, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, London, Hammersmith, Croydon, Wandsworth, Hayes, Islington, Hounslow, Ealing, Paddington, Wembley, Hampstead, City of Westminster, Harringay and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
||
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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tony pickering
(@tonycelebrity) reported
from
Camberwell, England
@virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
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Dave Mauger
(@DaveMauger) reported
from
Wandsworth, England
@virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
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Johnny Daukes
(@jdaukes) reported
from
Brentford, England
@virginmedia It’s down. Expected fix by 16:00.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Nicola Fish
(@Nicolanoodle) reported
from
Kingston upon Thames, England
@virginmedia I totally agree. Sadly it doesn’t seem that easy. I repeated at least 5 times ‘I’d just want to cancel my account’ to no avail.
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Deborah Bonetti
(@deborah_bonetti) reported
from
Kensington, England
@virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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Jack Barry
(@JBazzler) reported
from
Lambeth, England
My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@
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Stefan Selby
(@TheTallBlonde1) reported
from
Harrow Weald, England
@virginmedia thanks MM. Still not working but already called the customer services desk. Got an appointment for an engineer on Tuesday.
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
Seriously @virginmedia what is wrong with your internet in Wandsworth I pay £47 a month and the service is patchy cuts out all the time it’s supposed to be fast fibre broadband but it’s anything but at the moment!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rowan138
(@rowan138) reported
@BrinkTheDeer @yasinyuksel29 @virginmedia Around 25,000 domains are currently offline due to the outage.
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Di D
(@dvjj) reported
@virginmedia area 21 down? Checker down... cant test either
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Mark
(@NormskinutsMark) reported
@virginmedia are your systems down. Had no internet since midnight. Website not working either
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.
(@LewisSt49974096) reported
@cerealism66 @virginmedia 194.168.4.100 194.168.8.100 theses dns will fix the WiFi issue!
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Pazzo Palo
(@jacek32w) reported
@virginmedia your service is recently terrible. Most of the night there was no internet. It's morning and still no luck. I'm WFH. What should I tell to my manager? "Sorry I'm Virgin media customer"?
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.
(@LewisSt49974096) reported
@mabrock1980 @virginmedia 194.168.4.100 194.168.8.100 theses dns will fix the WiFi issue!
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Juhal Hamid
(@JuhalH) reported
@virginmedia don't have working Internet, and no, can't even access virgin media site or virgin media app as they are congested. Very poor, the least u could do is release a public statement acknowledging u hav country wide problem with ur services. #virginmediabroadband
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Becky Hamblin
(@JohnnyTortoise) reported
@virginmedia @anthonyjoshua I mean, what exactly is the logic of sending somebody a link when you've told them your internet is down?! What is the point of saying call back when your office is open but not give the time of the opening? What is wrong with you?
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Emma Robinson
(@Ejmma12) reported
Since I joined #virginmedia I’ve had more times without internet and tv then with. Don’t join them. I paid more with sky but never had any issues.. faster internet isn’t worth anything when it’s constantly offline!!!
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Al Fie
(@alfayafc3854) reported
@virginmedia why’s Internet not working