Virgin Media outages and service status in Northolt, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Northolt, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 11, 10:51 PM GMT+1.
- Internet (63%)
- Total Blackout (13%)
- Wi-fi (13%)
- E-mail (8%)
- TV (4%)
The latest reports from users having issues in Northolt come from postal codes UB5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northolt, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Southall, Hounslow, Edgware, Richmond, Watford, Kensington, Greenford, Elstree, Northolt, Harrow, Stanmore, Brentford, and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Wi-fi | 21 hours ago |
|
Wembley
|
Wi-fi | 23 hours ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hammersmith
|
2 days ago | |
|
Southall
|
Internet | 2 days ago |
|
Wembley
|
Internet | 3 days ago |
Nearby cities with recent reports
15 recent signals
5 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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SusannJerry (@MrsJerryTweets) reported from Hounslow, England@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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jeanne smith (@jeannesmith1) reported from Hillingdon, England@virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?
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Duarte Mendonça (@DuarteMendonca) reported from Hammersmith, England@virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?
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Stephen Reid (@stephenpaulreid) reported from Hounslow, England@simonlevans @virginmedia I can only send you good wishes and kind thoughts. Their 'customer service' seems to redefine any expectations you may have previously held about such contact.
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Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please
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Gabor (@GaborPfalzer) reported from Kensington, England@Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.
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Sandeep Pandya (@spandya1) reported from Watford District, England@virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?
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John carroll (@Johnboy82903002) reported from Brentford, England@virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼
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Jason Hier (@jasonhier) reported from Ealing, England@virginmedia Is service in London W13 working?
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Lee Neale (@lhntennis) reported from Richmond, England@virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!
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BuG$y (@browngaybitch) reported from Harrow Weald, EnglandAbsolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager
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⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦 (@the_hyper) reported from Croxley Green, England@virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??
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Urban Edge Capital (@UrbanEdgeCapit1) reported from Brentford, England@virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪
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Gabor (@GaborPfalzer) reported from Hammersmith, England@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
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Gabriela Lungu (@GabrielaLungu) reported from Kensington, England@virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.
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Helen Hermant (@HellsBellsLdn) reported from Richmond, England@virginmedia Sorry I had absolutely no signal. Please can someone start a chat now? Thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Ellis (@LizEllisPianist) reportedGhastly customer service from @virginmedia #O2mobile , no resolution to an issue which started in August 2024 ! Beyond a joke at this point ! Legal route is now the only way forward with this !
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Mo2 (@ImaginaryCard) reportedHello @virginmedia the Internet has been down since 7.30am and I haven't been able to register a loss of service on your website. Wtf
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Andy W (@AndrewW12290183) reported@virginmedia Still yet to happen. Plus you will still keep my money for a TV subscription that I never signed up for. Virgin does not reward customer loyalty. I also see you think customers issues are funny
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Ashron Designs (@AshronDesigns) reported@virginmedia I have decided to cancel after nearly 20 years! Tried live chat and all they did was reduce the package to reduce the price.
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Andrew Baynton (@theandyb10) reported@virginmedia this morning. After lots of wasted time and persistence, I managed to raise a complaint. They informed me no record of my conversation yesterday evening and no ability to give me a priority / urgent appointment. Furious!
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Filius Scott (@RobinRaving) reported@virginmedia Nope! But have found out my new provider will be able to cancel my contract on my behalf so I don't have to go through the agony of trying to deal with your "customer service" team.
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Djacid (@djacid25) reportedSorry about no streams . No content . I have no Internet @virginmedia say it will not be back up until the 13th . Its been off since the 5th. No word . No update. Not even a message from virgin media. I dont feel like a customer at this point . Rather just a number. Do better
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@bling_pot (@bling_pot) reported@virginmedia Can you explain how you can even justify increasing your broadband service to over double for a single household who limits what they use WiFi for?!
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MouseMat (@andymousemat) reported@virginmedia been a customer for over 12 years and given you approx £12k - Is there any chance you can replace my 6 year old hub 4 - which is old technology now.
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Steve Smith (@SteveSmith98) reportedHi @virginmedia. Fault F012283434 started last Thursday and you're now saying you don't intend to fix it at all this week. Do you actually think it's OK for your customers to be unable to work for a week? Could you not even try to explain what's wrong and what you're doing?