Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/08/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Harrow, Southall, Hounslow, City of Westminster, St Albans, Hampstead, Harringay, Greenford, Paddington, Wembley, Islington, Wandsworth and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomHarrow Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • DavidWheater David “Still Not the Footballer” Wheater (@DavidWheater) reported from Richmond, England

    3 different @premierinn hotels this week and 6 in the last 3 weeks and I can honestly say that your Wi-Fi is absolutely atrocious. It’s always been bad, but some how it’s now even worse. It’s time to ditch @virginmedia and get a decent Internet supplier.

  • SourdoughCycle The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️‍🌈 (@SourdoughCycle) reported from Wandsworth, England

    @virginmedia No sorry - telematics should help you out

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

  • bobby_media Bobby (@bobby_media) reported from Kingston upon Thames, England

    @virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)

  • deborahnorton1 deborah norton (@deborahnorton1) reported from Richmond, England

    @virginmedia down again your service is hopeless

  • Gavarnos Gav Mac  (@Gavarnos) reported from Croydon, England

    @PaulbernalUK @virginmedia I had multiple dramas with mine last year/18 months while they were doing the network upgrades, having to resort to 4G. Annoying. Once all the pain is done & you get gigabit broadband using your own router/mesh system & the superhub as just a modem it’s staggeringly good.

  • SourdoughCycle The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️‍🌈 (@SourdoughCycle) reported from Wandsworth, England

    @virginmedia @VirginMediaCorp One of your vans just drove down Kyrle Rd London SW11 at 40mph in a 20. Absolute ****! Do you have tracking telematics and do you pay attention?

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @virginmedia I made a formal complaint against your company and was told 28 days I’d get a response - it’s been longer than that, what can we do to get my complaint moving?

  • mkmtassociates Malcolm Todd (@mkmtassociates) reported from Harefield, England

    @virginmedia Not helpful. Service checked no issues but still had to call this morning as on internet. Down again this afternoon. Spend more time working though the phone than using a load for internet service from virgin. What a waste of money.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia more than 12 hours without service today. Are there any updates for NW3?

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!

  • djsantero Santero, human ambassador to ducks (@djsantero) reported from Camberwell, England

    @arunsbasra @virginmedia Fuuuuuuck, that's terrible. I just signed up for Virgin yesterday too... 😬

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.

  • LouiseHatch1 Louise Hatch 🦋 (@LouiseHatch1) reported from London, England

    Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulatkinsonuk Paul Atkinson (@paulatkinsonuk) reported

    @DeltaAlphaEcho @virginmedia Same here, we are cabled in for our workstations, same issue

  • MissRachilli Rachel Shillcock 🐝 (@MissRachilli) reported

    @virginmedia What makes this even more frustrating is that I *am* on the account as somebody that can speak to them about account issues, and they still refused to answer me even when I asked direct questions - I was literally blanked until the family member spoke instead.

  • ItsPurpleDragon 🔥 PurpleDragon 🔥 (@ItsPurpleDragon) reported

    @virginmedia It was definitely intentional with how the conversation ended. I rang the 150 and got sent throught to a robot that was no help.

  • juanjoseluisgar Juan José Luis Garcí (@juanjoseluisgar) reported

    ******* @virginmedia blackout in the middle of #AppleEvent. @ThreeIreland to the rescue.

  • hmaskell24 H Maskell (@hmaskell24) reported

    @virginmedia We were told so many different things that it was so tedious as no matter how many times we said it was broken they just would not listen!!

  • JMooters Moots (@JMooters) reported

    A week of crap Internet since @virginmedia carried out so@e work!! Useless. Can someone get in touch and actually fix the problem you’ve created? #virginmediadown Very poor service …

  • saeefullah S@!F (@saeefullah) reported

    @virginmedia unable to login to virgin media portal . WiFi isn’t working for a week

  • mikeo111 Mike #FBPE #JohnsonOut 🐝❤ 🖤 (@mikeo111) reported

    @virginmedia have you got a problem with your ntlworld emails. only I cant sign in

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.

  • ajt8888 Adrian Turner (@ajt8888) reported

    @virginmedia Ok deleted browsing history and still get the same behaviour. Honestly it’s not worth the hassle, judging by the reviews of your apps it’s a pretty widespread problem so I suggest it full of bugs at your end.