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Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Northolt come from postal codes UB5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Kingston upon Thames, Westminster Abbey, Croydon, Brent, Camden Town, Slough, Islington, Paddington, Walton-on-Thames, Hampstead, City of London, and Hayes.

CityProblem TypeReport Time
London Total Blackout 54 minutes ago
Hammersmith Internet 1 hour ago
London Internet 2 hours ago
Hammersmith Wi-fi 3 hours ago
London Internet 3 hours ago
Hammersmith Total Blackout 3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!

  • Nicolanoodle
    Nicola Fish (@Nicolanoodle) reported from Kingston upon Thames, England

    @virginmedia I totally agree. Sadly it doesn’t seem that easy. I repeated at least 5 times ‘I’d just want to cancel my account’ to no avail.

  • DaveMauger
    Dave Mauger (@DaveMauger) reported from Wandsworth, England

    @virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia Much like many people’s internet and tv service tonight!

  • jeverington
    James Everington (@jeverington) reported from Camden Town, England

    @pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia Shame she couldn’t smash your terrible service

  • ThatVinceS
    ThatVince (@ThatVinceS) reported from Wandsworth, England

    @virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service

  • seldnfoodie
    Erik (@seldnfoodie) reported from Camberwell, England

    Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice

  • calmspacecoach
    David O'Hanlon (@calmspacecoach) reported from Camden Town, England

    @virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.

  • tonycelebrity
    tony pickering (@tonycelebrity) reported from Camberwell, England

    @virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice

  • MonroeJoe
    Monroe (@MonroeJoe) reported from Kensington, England

    @virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    ...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.

  • RobbarnesModel
    Rob Barnes (@RobbarnesModel) reported from Watford, England

    @virginmedia I’m on my 2nd box now and it’s doing the same as the last one, picture cuts out and says no signal, when I reboot says starting up for ages then no signal

  • Sammi__B
    Sammi T (@Sammi__B) reported from Camden Town, England

    @virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia Unlike your service, which never arrives!

  • JBazzler
    Jack Barry (@JBazzler) reported from Lambeth, England

    My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HomaQureshi
    homa qureshi (@HomaQureshi) reported

    @virginmedia Today i had 3 vans turn up with 3 separate technicians to try and fix the problem, the repull. All 3 said we cant do repull theres a blockage. @virginmedia seriously 3 vans?? Send the construction team first and then the repull team. This is what ive been saying for last 14 days!

  • OfficialRG90
    Ross Gibb (@OfficialRG90) reported

    @virginmedia A couple of issues. Terribly slow wired speeds. Around 10% of my wireless speeds. 🧐. And can’t change DNS on hub 3. Not a great experience so far.

  • Phage_G_
    Phage (@Phage_G_) reported

    @thecoreross @virginmedia all im saying is ive legit never heard anything good about virgin media, though it is an incredibly small sample size since who uses virgin media

  • PaulJamesAshton
    Paul Ashton (@PaulJamesAshton) reported

    @virginmedia Construction work apparently. But there is very little to do… certainly not 23 days worth of work. Look into the account please. Contact from someone with some autonomy to resolve the issue would be appreciated. I have been told I am eligible for a dongle, and then told I am not

  • workidabbz
    Abby (@workidabbz) reported

    @virginmedia my internet is dipping off multiple times a day and bf works via internet pls fix thanks x

  • owie1189
    Owen Martin (@owie1189) reported

    @virginmedia internet down again, never seem to reach contracted speeds, very disappointing 😡

  • JasonScargill
    Jason scargill (@JasonScargill) reported

    @virginmedia Or you could just send someone out to fix the problem.. I've only been complaining for about 6 month..

  • stuartctaylor
    Spooky Taylor 🎃 🦇 💀 (@stuartctaylor) reported

    @virginmedia "It's with the outages team" "Can I speak to them?" "I'm afraid not - they're dealing with outages" "but they've added 14 hours to their estimated fix time - are you sure they're working now?" "Yes"

  • asamurphy123
    Asa Murphy (@asamurphy123) reported

    @virginmedia Multiple outages in SK6 area, massive amount of packet loss, playing any kind of game almost impossible. Any help?

  • GeraldMDorrity
    Gerald Dorrity (@GeraldMDorrity) reported

    I am so beyond ****** off with @virginmedia . If this tweet goes through it’ll be because I’ve had to go on to mobile data. I had more reliable Internet access when I was on dial up in Donegal 15 years ago. Fibres made of ****!