Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Slough, Chesham, Paddington, Islington, Camden Town, Wembley, Croydon, Richmond, Harringay, City of London, Kingston upon Thames, Streatham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Slough |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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@dorsetmartin
(@dorsetmartin1) reported
from
Croydon, England
@virginmedia No problem. All seems good at the moment.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.
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Mikey Schmikey 🏴 🏳️🌈 🇪🇺
(@mikeyplewis) reported
from
Islington, England
@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have @virginmedia broadband and have been having issues the past 24-48 hours and have found their customer services less than helpful then it might be worth a complaint to @Ofcom I’ve just filled a form in. We are now paying for data due to lack of broadband service
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
@vmbusiness Virgin Media outage in my area for 5 hours, fix due in another 7 hours. Staff on the phone are hopeless. Need to do better guys, I’m running a business here
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@dorsetmartin
(@dorsetmartin1) reported
from
Croydon, England
@virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia
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Ari Gork
(@arigork) reported
from
City of London, England
Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.
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michelle stone
(@mich1749) reported
from
Merton, England
@virginmedia I am a new customer supposed to be installed today and already somebody not doing there job! Would like someone to contact me please
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
So apparently @virginmedia has a massive issue and we and many others have been told it won’t be working to 29th November. They won’t update the app or their site to reflect this, their twitter team here are not be honest about what is clearly a big problem. #CustomerServiceFail
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Boris
(@gradinho97) reported
from
Kingston upon Thames, England
Well done @virginmedia! No internet for 38 hours and no improvement in sight. “Our engineers are working on the lines” my arse. You’ll loose a customer 👍🏼
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michelle stone
(@mich1749) reported
from
Merton, England
@virginmedia No one could help me so I cancelled! I give up
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia the internet is still out, lots of people complaining. You’ve lied and denied and your customer services have been slack at best. I’ve now had to pay for extra data on my phone to be able to work and function. Can we claim compensation @Ofcom #virginmedia
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
We are in a holding pattern on the phone with @virginmedia to speak to an actual human about our not working WiFi. How long will we wait for to actually get through to someone. #CustomerServiceFail
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia I don’t want to chat. Last time I did that it took 40 mins using my data cos no WiFi. I simply want a link to where I can make a complaint and claim a refund for the wif you aren’t providing. You guys had issues yesterday and are basically now ***************.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel.🇺🇦
(@TheDanMox) reported
@virginmedia The only issue is the lack of connection.
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Kate
(@KateStagg12) reported
@virginmedia Yes the service is down, but this happened yesterday and it’s happening constantly, can’t believe how much we pay for this broadband and it can’t even offer a half decent service.
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Jonathan
(@jonathanjellis) reported
@virginmedia Trying to renew my broadband package and switching to Virgin Stream. Why aren’t your service centre staff calling people back when the agent told me you have known issue with calls to your retention team dropping. It’s awful customer service!
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Carina Crain
(@mummycrain) reported
@virginmedia Despite having an engineer here this morning, we've had to call up AGAIN due to the service failing. You might not compensate personal accounts on the auto scheme, but I can assure you, I will be taking this further. Appalling service.
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Darren Foster
(@DJ_Dazdisco) reported
@virginmedia I’m getting around 945mb. I have a 2.5gb Nic inside my machine which is running i9 processor on a gigabyte auros motherboard. With 32gb ddr5 ram. Plenty for your service.
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17410742 🍊
(@_17410742_) reported
@virginmedia Another summer day & Once again #VirginMedia is down #virginmediadown
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Katie Parsons
(@PiecesofKate) reported
@virginmedia As I've just said, when I try on desktop it says there aren't any issues in my area (despite me entering the same postcode), so I can't try it. Clearing the cache doesn't help either.
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Nic Noodle 😺
(@Nicers) reported
@virginmedia I've had a text now to say it has but problem is I'm out now for the evening and I'm the account holder and if it's still not working at 7pm it needs another call but they won't speak to husband cos in my name 🙈
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David Harding
(@davidheatsure) reported
@virginmedia I have 25 pages printed off with the correspondence. I without to describe the frustration I'm feeling because I've been let down time and time again from Virgin media
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Alistair MacLeòid
(@Al_Mc72) reported
So just spoke to 3 different people at the @virginmedia customer support. To say they didn't have a clue would be an understatement. Really hope I get an email asking me to rate the customer service I just got...