Virgin Media Outage Report in Northolt, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, Balham, London, Islington, Croydon, Wembley, Fulham, Acton, New Southgate, City of Westminster, St Albans, Ruislip, Finchley, Camden Town and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
||
| Ealing |
Internet | |
| Ealing |
Wi-fi | |
| Balham |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area
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vShowcards.com
(@vshowcards) reported
from
Camberwell, England
@MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia Internet down again. What are you doing?
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
@virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia my broadband has just gone down. Makes working from home impossible.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Camberwell, England
@virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Tracey Cookson
(@cooki40) reported
from
Richmond, England
@virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint
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Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good
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ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dogknob1
(@MotoNutJob) reported
@MrGreenHomes @virginmedia It was rock solid but last few months have had hiccups and now another prolonged patch of junk service. I'm Hengistbury Head so crap mobile signal too regardless of which carrier. Looked on @VodafoneUK but they can't transfer home number & only offer 40mbps ! Only £19 mind
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Mikey Goodwin (he/him)
(@officialmikeyg1) reported
@virginmedia it seems better but this happens all the time and its getting stupid now and the service checker is not working on your website has not been working for anyone
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Mart 1-Up.Club
(@UltraMart74) reported
@virginmedia Good this morning, missed most of the 2nd quarter though. Looked like a widespread issue last night.
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Farzana Banana
(@FarzanaAlMauzah) reported
@virginmedia what's going on? Internet service has been down/extremely patchy since last night and it's still not resolved? I WFH, how am I meant to do that if you guys are messing me about with no pre-warning.
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CJ
(@CaNNs4) reported
@virginmedia I recommend having a look at the tweets from people all over the country which been posted since approx midnight. Service lines don't have up to date info, service pages are off line, diag pages just refuse to load. When I was VM tech support this info would be escalated ASAP.
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Rod Porteous
(@Rod_Porteous) reported
@virginmedia @JoeGill18 Also not working. And that page does not load
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Hamesh Thaker
(@HameshT) reported
@virginmedia Your service status page is down. Can you check the update in SW17. I have no internet.
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Juno340
(@Juno340) reported
@virginmedia service status says no issue but no broadband and seeing multiple issues in area of Sa1
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
@virginmedia I turned off the router last night and then tested it this morning and it seems to be working fine. The connection drops randomly too throughout the day. I will be leaving at the end of my contract. I'm not happy with the service provided.
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Dale Cooper
(@DalePCooper) reported
@virginmedia You just increased my bill by £4 'for better infrastructure' except my WiFi has gone down again (and again and again). Can I suggest you use smoke signals- they're more reliable than your service.