Virgin Media Outage Report in Northolt, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of London, Paddington, Kensington, Merton, City of Westminster, Greater London, St Albans, Hampstead, Ruislip, Slough, Harringay, Barnet and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Andrew Wood
(@andrewlwood) reported
from
Hounslow, England
@virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Urban Edge Capital
(@UrbanEdgeCapit1) reported
from
Brentford, England
@virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪
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Robert Hallam
(@Robertfhallam) reported
from
Spelthorne District, England
@virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!
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CJ
(@ZJM_331) reported
from
Islington, England
@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Umar 馬 ➡️ 🇨🇭
(@UF1902) reported
from
Hounslow, England
@PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@virginmedia My problem is that the fix time is 24 hours! That’s really not ok
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jeanne smith
(@jeannesmith1) reported
from
Hillingdon, England
@virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?
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TinaReadingEditor
(@TinaReading) reported
from
Chesham Bois, England
@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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Tom Vincent
(@TomboBrewster) reported
from
Egham, England
Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gwr are crap
(@MadAboutAFC) reported
Only @virginmedia would have the ***** to increase what they charge when the service is worse than ever! Just want internet for more than 10 minutes before the signal drops! Absolute crock of **** company!
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Mark
(@_One8Seven1_) reported
@virginmedia Ok. 150 has an engaged tone which is weird so can’t even call at all. I’ll use the text service.
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Lesley Foot
(@LesleyFoot1) reported
@virginmedia Thanks for info. I received DM which looks like it came from virgin asking me to supply by bank details so they could verify the account. When I refused their comment was ‘well you’re the one that needed help not me’ is this normal!!! 🤬
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Helen Smyth
(@helensmyth1983) reported
@virginmedia @adamsmyth1986 did your online checks - didn’t help. They have no dial tone and if we ring the line it says engaged. At least 1 other local line has same prob. Can you look into it if I provide account details? This is the only way my frail gran, 89, can contact her daughter
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dmb 🏴 🇪🇺
(@Breconboy) reported
@virginmedia this is the second Friday in a row my wifi has gone down. Your phone numbers are not working. How can I get in touch with you?
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Nick Cronin
(@NicksNikon) reported
@virginmedia Have you turned off mobile customer care on 789?
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@_delatrixx
(@delatrixx1) reported
@virginmedia need to sort their callers out...rude and extremely unhelpful.
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Lee Maycock
(@leemaycock) reported
.@virginmedia been trying to upgrade our broadband for a week. Unable to do online (what’s the point in having an online account), nearly 4 hours of waiting in phone queues to be cut off, and getting nowhere with the messaging service. Now probably going to cancel instead. Awful.
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Tony C
(@crawshaw69) reported
@virginmedia What’s is the number for customer relations? Please
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Ljmog95
(@_Ljmog95) reported
Day 2 of arguing with @virginmedia to find out the damn cancellation fee. Its rediculas the levels they go to to not cancel an account. The desperacy is crazy. Just ******* tell me how much it is the cancel. Why is that so hard. Im told to call and its a ******* task and a half!