Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Watford, Hammersmith, Paddington, City of Westminster, Wembley, Camden Town, City of London, Barnet, Islington, Borehamwood, Kingston upon Thames, Hampstead and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Watford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @TomalinHQ Without doubt they’re the worst provider and worst for customer service . They just could not care less
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@drewthescrew @richardbranson @virginmedia @Ofcom Agree. To be honest the even bigger issue is the literally thousands of people comparing about #virginmedia every hour on here to no avail.. They don’t care about customers ! @virginmedia
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@orientalsue @virginmedia This is a scam . Scammers and fraudsters are targeting (by dm) the literally tens of thousands of people who complain re #virginmedia’s appalling service and unreliable broadband / tv on here each hour @virginmedia @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Amerah_Ahmed @virginmedia They are a joke . For the past two weeks constant faults on tv and broadband in sw5. They do nothing . Non existent rude customer service . Time to leave
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @SirJayKing I’ve had no tv or broadband for days in sw5 London . Dire customer service . You might as well talk to the wall
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia If you were sorry you’d fix the problems. They’ve gone on for weeks @ofcom
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@AnotherRunHQ @virginmedia Same in London sw5. They won’t even acknowledge the issue
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Amerah_Ahmed @virginmedia @richardbranson Absolutely it’s just extraordinary . I pay them 70 quid a month to be Spoken to like dirt by someone who has no knowledge of all the problems and can’t construct a sentence . The most appalling service I have ever experienced . The problems in sw5 have gone on for weeks @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia Nope but your call centre and engineers told me that a ‘laser part’ needs replacing in Earl’s Court square sw5. They also said 500 homes are affected. Can’t tell me when it will be fixed. Problem ongoing for 3 weeks @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@reeshashasha @virginmedia My internet and tv is off more than it’s on ...as for their customer services you might as well talk to yourself
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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Revolution & Impression Beauty Clinic
(@abeautyclinic) reported
from
Barnet, England
@virginmedia still with out broadband from Saturday 26/10/19... I really don’t understood what’s happen. Is not possible call and fix problem. I highly don’t recommend your company!!!!
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@PaulGrayburn @30Sixteen @Coffers1981 @JayRudd4 @virginmedia I agree virgin broadband is better sky was ******* useless mate we got all sky sports and even bt sports with virgin and cheaper than sky and never had bt sports with sky 👍🏻
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Amberjohill @virginmedia Same problem in sw5 . Good luck asking them for help ! They don’t care !
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Greyman (Gary A)
(@GaryAblett3) reported
from
Kingston upon Thames, England
@virginmedia No, the customer service team did not give me one. The complaint is on the system though and was confirmed today before the phone was put down on my face. The speed test was conducted with one device only.
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
Nor matter what the method of engagement may be with a customer. Never forget humanism & humility! You reached the levels of success because of ‘Once upon a time’ those values existed. Note to @virginmedia #MasterMinds #WednesdayThoughts #WednesdayWisdom #CustomerExperience
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Lashtbytashanna @virginmedia Agree . Same happened to me . A disgrace . Never experience such bad rude customer service in my life
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
@virginmedia note...... it is not good customer service to disconnect the call simply because you are unable to answer some legitimate questions relating to your poor service. I made a move to you last month and have to say it is one of the worst decisions that I have made!
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
@edward_baran @virginmedia I am really horrified at their service..... I just can’t believe the way they speak to customers. I spoke to 3 different individuals who were so righteous. I understand you work for a big brand however that does not mean you can have a big ego....you are not @richardbranson
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mrniceguy
(@kbadboys2) reported
@virginmedia avoid virgin I left them after 8 years they let me down twice collecting the media boxes up and now trying to charge me £40
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Annie Boer
(@Annigje300985) reported
@virginmedia We tried to explain this but the guy on the phone referred us to OffCom which is completely unnecessary. He refused to consider sending a engineer out because his computer showed no errors that is what he literally said. I am not happy with his response and very annoyed
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Stephen Crowley
(@steveycrow) reported
@virginmedia My elderly mother has a mobile contract with you and the power button has broken. It's under warranty. Virgin won't deal with it as it's not covered by warranty. Virgin Protect won't deal as it's under warranty. What are you going to do about it???
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danbhoy
(@danbhoy1) reported
@virginmedia If you cant help me and reduce my broadband back down to a normal price then expect a call to cancle yous and plz dont hit me with a £3 discount for 12 months i will cancle and wait 6 month and get it for half the price as a new customer so no bullshit please
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StuartR
(@stuartirodgers) reported
@virginmedia Several months ago and it goes through phases. Sometimes it’s bad then it has a period where it’s barely noticeable. Currently it’s barely usable.
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marc berry
(@marcknuckle) reported
@virginmedia Your choice but I'm not paying. I've paid Virgin enough & had enough problems that I'm happy i got away from you. If you want to state on here, a public site, that you'll charge to remove your equipment but would charge me for the privilege yet then advise i don't do it myself?
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Arusa
(@Roosyyyah) reported
@virginmedia your WiFi is terrible stop turning it off whenever you want!!!
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Annie Boer
(@Annigje300985) reported
@virginmedia They can't see the problems I have in the house.
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Deano
(@forest_red77) reported
@virginmedia I'm so done with you guys. Over 1 year with limited service. Back to sky @virginmedia 🖕🏻
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dyl
(@dynamitedyl_) reported
@virginmedia 40 up 30 down on fibre broadband