Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 03/07/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Wembley, Borehamwood, City of Westminster, Croydon, Islington, Barnet, Kingston upon Thames, Camden Town, Hampstead, Uxbridge, Hammersmith, Northolt and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWembley Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • ChaosInCalm ジェイ (Jay D) (@ChaosInCalm) reported from Merton, England

    @virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia Yes it was on their and now it’s not but it’s still not working

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • _leftielucy Lucy Williams (@_leftielucy) reported from Camden Town, England

    @DumbassMiliband @virginmedia Literally soo bad this week 😭😭

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @virginmedia I have been a long time customer. Is this the service you offer?

  • wpcastile William (@wpcastile) reported from Paddington, England

    @jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!

  • maxbhill Max (@maxbhill) reported from Croydon, England

    @virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable

  • ChrisdMRF Chris M (@ChrisdMRF) reported from Richmond, England

    @virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia It’s still not working...

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • hassanrh Raza (@hassanrh) reported from Chesham Bois, England

    @virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MindyMandyMcF Mandy McF (@MindyMandyMcF) reported

    @virginmedia There are 5 issues showing in my postcode, 4 with fix dates of today at 12:00 and 1 with fix date of the 24th.

  • JamesLPhillips_ James Phillips (@JamesLPhillips_) reported

    @virginmedia Hi, no - no problems sending texts they go through fine it’s just the receiving of texts off certain peoples phones, I am receiving texts from some people but not others

  • kdodge03 Karl Dodrill (@kdodge03) reported

    @virginmedia Issue seems to have resolved itself overnight, thanks.

  • MindyMandyMcF Mandy McF (@MindyMandyMcF) reported

    @virginmedia No Internet for 19hrs now. Just not acceptable service.

  • samantha_lee09 Samantha Lee (@samantha_lee09) reported

    @virginmedia Haha - I’m still trying to get through!! If this ruins my credit report then I’ll be making a formal complaint.

  • Benny__H Benny (@Benny__H) reported

    @virginmedia really terrible pic on my TV atm screen is pixily...ok on itv hub I player etc...have rebooted..what else can I do ?

  • PriyaJV1 Priya JV (@PriyaJV1) reported

    @virginmedia We have already spoken to one of your colleagues who has outright said you will NOT help even though YOU sent us this TV as part of signing up with you for TV/Broadband offer! So what now?!

  • running_jane Swim_Bike_Run_Jane 💙 (@running_jane) reported

    @virginmedia Yes they were discussed and the agent opened and closed the complaint without resolving a thing. Honestly I’ve been trying to resolve this since February but no one takes ownership. Shocking customer service

  • Bluebackpacker Annie 💙🌈 (@Bluebackpacker) reported

    @virginmedia hi after some considerable time spent on your text and Web chat service (as I am on phone calls 7-7pm every day) pending complaint resolution an interim immediate credit of £200 was agreed. Been 2 days and nothing and still no email confirming

  • notquiteYao Yao Song Ng (@notquiteYao) reported from Islington, England

    I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.