Virgin Media Outage Report in Northolt, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southall, Islington, Croydon, Twickenham, Camden Town, Kensington, City of Westminster, Chesham, Ealing, Paddington, Wembley, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia If you were sorry you’d fix the problems. They’ve gone on for weeks @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@RuthPetrie1 @virginmedia @Ofcom Thanks I don’t hold out much hope . Someone had informed me the issues are to do with them not upgrading the cabinets you see on the pavements outside. The older cabinets cannot Cope with high usage !!! @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@klester1982 @virginmedia Their ‘customer service’ people are a disgrace . Their service even worse . Constant outages of broadband and tv in sw5 @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@ariangarden @shep23 @virginmedia Mine constantly goes down in sw5 @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@Chagrilled @virginmedia Never going to happen . You should go elsewhere like I am
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@MAP_PM @virginmedia This is the norm. They never resolve any faults
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia Just now. The service is appalling. They have no up-to-date info on faults, they can’t explain why faults often happen in SW5 9, and point blank refused to put me through to someone who could explain the faults, and also refused my request for a call back from a Uk based manager
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia My issue is that this happens all the time . It’s about the seventh fault in as many days . The tv and broadband both constantly go down , service is totally unreliable . So even if you ‘fix’ it, it will probably only work for a few hours @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@iheartsnuggles @virginmedia Yes. It’s more often down than not
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@OoverMatic @virginmedia Same problem here in sw5. It never works , no explanation from the appalling rude customer service staff. Time to leave ! @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@charlieboy055 @virginmedia Yup they’re a disgrace . The worst ‘customer service ‘ I ever experienced .broadband and tv keeps failing in sw5 and they don’t care! @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@robackroyd @virginmedia Trust me the call centre will never give you correct info . I say this as someone whose broadband and tv has cut out almost daily in last few weeks @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@c1boon @emma_charlie_tc @ktstripe @AnneCross1 @virginmedia When I called them they blamed my issues on rats !!! Still without reliable tv and broadband 3 weeks later @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia I have raised many complaints. Just received an email in broken English that made no sense . And, weeks on, the faints still continue! @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@superstaryas7 @virginmedia Exactly the same issue for me. Constant tv and broadband outages for weeks and zero ‘customer service’ from @virginmedia cowboys
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia I have raised many complaints . I just had a reply by email in broken English weeks later. The reply made no sense. Three weeks on the faults continue @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@LynseyAnneWhite @virginmedia Just cancel and take your business elsewhere . I just waited on the line for over an hour to talk to someone offshore who could not explain the constant faults
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@HaugheyJulie @jpbroughton @virginmedia Indeed: you might as well not bother calling . The worst ‘customer service ‘ I’ve ever experienced @ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Miles (He) 🏎 🔶🇺🇦🌻
(@milescook) reported
Call from @virginmedia today. Them: There's a problem with malicious traffic to your router. Me: Ok...seems fine? Ok, can you run a speed test 100mbs down, 10 up, 20ms ping Yeah but you should be getting more on your plan Me: Ok, what plan am I on? :hangs up: 🤨🧐
-
Donkymagic
(@donkymagic) reported
@virginmedia M500. I've had an engineer and various calls. Nothing seems to have resolved the issue although its better than the speeds I was getting on the hub4
-
Punit Goyal
(@PunitGoyal1) reported
Pathetic experience from @virginmedia @VirginMediaCorp @VMSolutions_ Even after 45 min call the executive is unable to raise a complaint for earlier call recordings to be listened back. Only reason for me to stay with VirginMedia broadband is the 18 month contract. Disappointed.
-
Mr Simon Kenworthy
(@MrSimonK) reported
.@virginmedia your customer service and automated bot are useless. We’ve been trying to inform you of moving house for a week now. After sitting on hold for 40 minutes this morning in our new home with no tv or WiFi we’ve finally decided to leave as you clearly don’t want us.
-
Donkymagic
(@donkymagic) reported
@virginmedia So after giving it an hour or so... I am. Now getting 520 over WiFi no wired.... looks like the hub 4 was the issue. Do you know if the hub 3 can handle 1 gig. Thanks
-
Lythy
(@LythyNo1) reported
@virginmedia We started with the complaints link, sent an email to that department and their reply was about a different account. This is just like our son says, going round and round in circles but not able to get in touch with the cancellation team and no one prepared to own the problem.
-
Edward Winter
(@EdwardW38933899) reported
@virginmedia Why is my broadband down in the SE9 1LR area until 25th August, hopefully 2022, not 2023? Also been told compensation isn't automatic. What's happening?
-
Monkenstien.
(@3_monk) reported
@RobertJudd4 @MailOnline Hey @virginmedia you have done this to me for years, didn't tell me I was paying well over double after it had run its course. As for loyalty....20yr customer gets worse deal than new.
-
Marifi
(@me_marifi) reported
@virginmedia 2nd call was an obvious scam, not from you. Claiming I had tech issues. I asked them who they thought I was several times as they didn’t use my name, they hung up. My concern is the timing of that call. Freaky coincidence, or an inside leak?
-
Punit Goyal
(@PunitGoyal1) reported
@virginmedia - spent more than 6 hours with customer care in last few days. Your own commitment is not being fulfilled. Then customer care is telling me that they cannot see the commitment in their notes. Now who’s problem is this if your people are not updating notes properly.