Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/07/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Islington, City of Westminster, Wandsworth, Hounslow, Hampstead, City of London, Stanmore, Harringay, Greater London, Camden Town, Barnet, Paddington and Bushey.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomIslington Internet
United KingdomCroydon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • BigadeeDave Dave (@BigadeeDave) reported from Richmond, England

    @virginmedia You want to add 4.25 to my bill even after I took out new contract 2 months ago to reduce costs. You keep sending email asking me to contact c/s I can't get through & why should I have to phone you as I've made a complaint??? Going to watchdog 😡

  • yessibelloperez Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

  • chloehester Chloe (@chloehester) reported from Islington, England

    @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

  • TheRealBenHart Ben Hart (@TheRealBenHart) reported from Hillingdon, England

    @virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.

  • ConMarbleHalls Con (@ConMarbleHalls) reported from Merton, England

    Trying to leave @virginmedia and I’ve been on hold for over a hour just to speak to someone. There trick is leave you waiting then hope you hang up and leave it. Scum

  • willhenrywarren William Warren (@willhenrywarren) reported from London, England

    @virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.

  • CarlaMorris18 carla morris (@CarlaMorris18) reported from London, England

    @virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!

  • WilsonGao10 WilsonGao (@WilsonGao10) reported from Lambeth, England

    @virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

  • yessibelloperez Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.

  • Sherm4nLC Germán López-Campos (@Sherm4nLC) reported from Camberwell, England

    @virginmedia It seems there are some issues in SE22, could you confirm?

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!

  • KathyMi25429227 Kathy Miller (@KathyMi25429227) reported from Croydon, England

    @virginmedia Please do......Please.. no email reply from CEO yet. Refund? I've lost money due to Virgin's recent appalling service

  • Robertfhallam Robert Hallam (@Robertfhallam) reported from Spelthorne District, England

    @virginmedia awful awful service. 1hr 8 minutes to be put through to retentions to be offered a more expensive deal!! Appalling

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?

  • t3xuga 𝒯𝑒𝓍𝓊𝑔𝒶 (@t3xuga) reported from London, England

    @virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia What happens is when I connect to the @TicketmasterUK app from the priority app, it offers no option to actually purchase. @TheO2 suggested clearing all cookies and cache. The issue with that is passwords have to be re-entered for almost every app. There must be a better way

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurieD97 Lauren¨̮ (@LaurieD97) reported

    @virginmedia please fix the outages in RG postcodes!

  • Adambt96 Adam BT (@Adambt96) reported

    @virginmedia internet down (and your support webpage) - trying to WFH, any help?

  • izzycm2 Izzy C-M (@izzycm2) reported

    @virginmedia Morning, my wifi is down and I can’t get through to the help on your website, it says the website is down. What should I do next? Thanks

  • scorpionsis97 Louise (@scorpionsis97) reported

    @elliek_eats @virginmedia RG30 here and mine is down too

  • ABennell4709 Alex Bennell (@ABennell4709) reported from Twyford, England

    @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

  • hellyeahkaris karis (@hellyeahkaris) reported

    @virginmedia hi, the service checker is giving me an error, so asking here instead: is there issues with broadband in RG22 4__? If so, do you know what the tough time for this to be fixed is? I’ve tried restarting the hub and that didn’t fix the connectivity issues. Thanks

  • OfficialTTDan Danielle ⫩ (@OfficialTTDan) reported

    @virginmedia can you confirm the issues in RG12 please? When are we likely to have the service we are paying for???

  • AndyMcD0nald Andy McDonald (@AndyMcD0nald) reported

    @virginmedia @LudaLukeUK Even your service status page is not working…

  • chlojaneee2 Chloe (@chlojaneee2) reported

    @chxndii @virginmedia I’m in reading and no connection and website page is down too! X

  • PatSmit43187531 Pat Smith (@PatSmit43187531) reported

    @virginmedia internet in Reading RG30 has gone down. Working from home. Needs to be restored urgently