Virgin Media Outage Report in Northolt, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hammersmith, Walton-on-Thames, Camden Town, Croydon, Windsor, Wembley, Ealing, Southall, Watford, Richmond, City of London, Paddington and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Total Blackout | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
@virginmedia I'm sorry, if your people can't get their acts together I'm not going to chase them and I'll be looking into our service options tomorrow
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
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دانه الضبيب
(@DanaAldubaib) reported
from
Paddington, England
@virginmedia Yes I would like to cancel my service and still no one answer !!
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Bobby Harding
(@bobby_harding_) reported
from
London, England
@virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.
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JC1980
(@JClinton37) reported
from
Camberwell, England
@virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly
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Mark Reilly
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia 15mins and counting trying get through to report a fault. Service has patchy at best, customer service dire #time to switch
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Bobby Harding
(@bobby_harding_) reported
from
London, England
I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
@virginmedia Says no known issues, which is what is has said for 3 days. But if that was the case my WiFi, and other people’s in the area, would not be cutting out constantly would it!
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
@virginmedia Yes, the old rule of “turn it off and turn it on again” is not a fix.
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
@virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!
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aaron grantham
(@aarongrantham) reported
from
Richmond, England
@virginmedia seems to be a problem with playback on iPad from virgin media box. Stored shows on the box were playable now not. Connects, plays 2 secs then stops noticed 3 days ago.
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Jo Heritage-Harris
(@joheritage) reported
from
Chesham Bois, England
Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Brentford, England
@virginmedia Oh, and I raised a complaint a week ago and was promised call within two days. It’s now a week. Nothing.
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shahzad Afzal
(@sakpk2002) reported
@virginmedia my broadband is down. Tv is down. E11.
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susanne morris
(@susmo59) reported
@virginmedia @virginmedia phone support could make an effort and give some advice! Main Q box connected directly to the router. Main Sky Q settling now but wifi slow. Satellite Q boxes not working, signal keeps dropping. Tenda mesh thru house - last resort as Virgin didn’t offer a solution!
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PremChat
(@Chat4Prem) reported
@virginmedia Hi again, I’m just messaging to ask if there is any update on the internet and broadband service being up again in my area (Pe26yh) I understand you might be busy. Many thanks
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Craig
(@craigb2806) reported
@virginmedia Why when having your kit since last Wednesday has it hardly worked at all, when I call to get help with WiFi issues I get called stupid, any wonder why I'm going back to @SkyUK , should never have left @SkyUK
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Konrad Chukwukaelo
(@KChukwukaelo) reported
@JolyonMaugham @virginmedia @Jacamo would be on my list. I called their customer services because I couldn’t reset my online password - stuck in reset password loop. The customer service person asked for my password.
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Dogknob1
(@MotoNutJob) reported
@virginmedia The previous complaint to that over a billing issue, your fault you admitted so,said you'd refund never did, I complained and shock horror nothing happened. You're the most reliable broadband here & thus I put up with this shite but please don't pretend you actually care !
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Dogknob1
(@MotoNutJob) reported
@virginmedia Not your fault but he's been doing this for years it's totally down to @Twitter @TwitterSupport for not making an actual person check accounts when the name is so close to a service provider
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Innes Moir
(@InnesMoir) reported
@JolyonMaugham @virginmedia Loveholidays, absolutely awful service, in the "never again" category
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Charlie Hayes
(@oxfcharlie) reported
@virginmedia Yes I know, but 'sorry you feel this way' really that's your response....legally you are correct but its a terrible impersonal way to treat loyal customers to punish us for moving house to an area to you have decided not to service
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Leon Ip
(@ippyfuzion) reported
Placed a order with @virginmedia 3 days ago and promised a pre-installation engineer yesterday. No show of engineer except been told he been already. Super dodgy now I am on the phone to their poor customer service trying to cancel it and they won't let me. I will fight on!