Virgin Media Outage Report in Northolt, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, London, Hammersmith, City of Westminster, Wembley, Fulham, Merton, City of London, Croydon, St Albans, Wandsworth, Camden Town, Kingston upon Thames, Hayes and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Total Blackout | |
| London |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
-
Kim Tasso
(@RedStarKim) reported
from
Richmond, England
@virginmedia @virginmedia there’s no internet service since 1057am in TW3 - please advise when the problem will be fixed. Was mid-training session!
-
Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia , your broadband "service " is redefining poor today.
-
Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!
-
ian
(@IanBorrett) reported
from
Lambeth, England
Still no TV or WiFi. @virginmedia are complete crap. Avoid at all costs.
-
jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.
-
Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia I never lost connection to the router. The status said "Connected, no internet".
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
-
jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia If they could do that I’m sure they would have been able to fix it, so no.
-
Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
-
Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
-
Kim Tasso
(@RedStarKim) reported
from
Richmond, England
@virginmedia there’s no internet service since 1157am in TW3 - please advise when the problem will be fixed
-
Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
-
Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.
-
Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Robert Hunter
(@RobertH61878325) reported
@virginmedia My tv still not working you have booked an engineer for Tuesday 7dec.8am_12 pm.
-
Whispering Stories 💙
(@storywhispers) reported
@virginmedia Read the tweet properly. Issues started today. No internet and TV again.
-
sharon hughes
(@sharonhughes2) reported
@virginmedia virgin box is working normally now but the new 360 control won't pair or control the Box. The remote is working as it still controls tv on and off and volume. Virgin insists must be broken remote which seems an almighty coincidence. The remote worked yesterday.
-
Sammy Pilgrim
(@SammyPilgrim) reported
@virginmedia can you please tell me how long we have to cancel from when we get virgin installed. As we had it installed a week ago and just get error CS1012 Cant retrieve account details for 1 week now and we need to get rid of it and get sky as you can't fix it
-
Saffacat
(@saffacat) reported
@Ofcom so @virginmedia tv is down until at least tomorrow. Apparently no compensation as not total service outage. Please confirm how I can make a complaint that actually matters as they don’t care and how I get compensation. Rates keep rising yet no improvement in service.
-
Saffacat
(@saffacat) reported
@virginmedia The tv service in TW1 is still broke even the website confirms this and states it will be corrected tomorrow. Maybe check before making statements that’s it’s running. I will be making a formal complaint but @Ofcom this is the service @virginmedia customers are receiving.
-
Max Lowe
(@maxlowef1) reported
@virginmedia I see it's gone down again, with the tivo box seemingly stuck in a continuous loop of downloading updates and rebooting itself... let me know if you plan on ever providing a proper service and I'll decide whether to switch to sky or not.
-
Robert Ling
(@MrRJL) reported
@virginmedia how do I get compensation for my lost work hours because the jnternet has gone down and your online portal is telling me it will be 24hrs? Thank you
-
dean alletson
(@DeanAlletson) reported
@virginmedia I can honestly say I've never had issues since lockdown and having to get through to customer service about a price increase, that aside I have been with Diamond Cable, NTL World and now Virgin Media for 22 Years. if there's an issue I log on to my app and see status
-
Whispering Stories 💙
(@storywhispers) reported
@virginmedia Says - we’ve found the problem our engineers are working on it and we expect it to be fixed by 11.15pm