Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 03/19/2026 11:45

March 19: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Uxbridge, Feltham, Hounslow, Hayes, Croydon, Ealing, Beaconsfield, City of London, Barnet, Camden Town, City of Westminster, Stanmore and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomUxbridge Internet
United KingdomLondon Wi-fi
United KingdomFeltham Internet
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Mark_Phillips66 Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    @virginmedia That just repeats previous fault message. And ironically asks me to go to the website to check status. All I want at this point from @virginmedia is an estimate of when this will be fixed (I know u can’t fix it)

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    No #Virginbroadband in #Edgware @InsideEdgware #HA8 anyone else having a problem? @virginmedia

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia Today it’s back to normally, but tonight it will most likely go down again, since this has been the trend since Xmas eve

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    @virginmedia any idea how long the broadband is going to be down?

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.

  • brianging Brian Ging (@brianging) reported from Ealing, England

    @virginmedia I've called 4-5 times. The only time I get though is when I select the option to upgrade my services 🤔 Strangely not at home to people wanting to cancel.

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    @virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Hillingdon, England

    @virginmedia I have managed to add my wife's name to our electricity & water bills without a problem & know it is possible with other companies. It must be possible - it is perhaps just the choice/policy of Virgin to not allow this. Is there an email/tel I can contact to take this further?

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    Bizarre help bot from @virginmedia - do you really think it's acceptable to ask for my bank account sort code when verifying my details?! How about you... just don't ask that.

  • StephenBLowe Stephen Brian Lowe (@StephenBLowe) reported from Kingston upon Thames, England

    @virginmedia internet has gone incredibly slow over the past 24hrs around the Kingston area. Any reason why?

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔

  • AllyThornton Alison Carter (@AllyThornton) reported from Kingston upon Thames, England

    @virginmedia any idea on what is happening in the Kingston Upon Thames area or how long it’ll take to resolve? Impossible to WFH right now. Previous issues with your service makes me worried!

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia No change to devices being used, it starts to slow down from 500 to 30 between 9-11pm then nothing at all for around 30mins then back up.

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Hillingdon, England

    @virginmedia Thanks for responding. My wife and I need several different proofs of address for a visa application so we really need it written down. Is there no way this can be produced?

  • Mark_Phillips66 Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    First morning back at work, and true to form #virginmedia have underlined their uselessness with no broadband in NW5. They want to increase prices, yet do not provide a decent service - how am I meant to #workfromhome ?

  • fackjossey Foss (@fackjossey) reported from Camden Town, England

    @virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal

  • stephendball Stephen Ball (@stephendball) reported from Camberwell, England

    @virginmedia @nikkijcar Answer me for god sake! Do you think maybe when your existing customers are using your “moving home” service they might be busy oh I don’t know... moving home? So don’t have time to wait around for your engineer 90 minutes after their appointment?

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KellyGibbins8 Kelly (@KellyGibbins8) reported

    @virginmedia Internet down again sw15 it’s not showing on service status as a issue in the area but it always is a issue in the area please can someone look into this urgently I have children with lessons at 9am

  • paulmcmanus83 Paul McManus🐊 (@paulmcmanus83) reported

    @QuigleyPeter @virginmedia Get onto the @MartinSLewis Pete. Surely of the service is unacceptable then you've a right to cancel and move. I'm with sky and have no issues of that's any help to you.

  • DarkinsGraham Graham Darkins (@DarkinsGraham) reported

    @virginmedia Please explain why one of my complaints has been closed, I haven't been contacted about it either. The service virgin is providing is really becoming shoddy these days.

  • Toadfish007 David Longstaff (@Toadfish007) reported

    Thanks @virginmedia I love being a valued customer, new customers get the uhd package free, existing customers have to pay £6 extra, new customers already pay less for the same package and now this on top, talk about kicking your loyal customers in the teath

  • CarolBruce3 Carol Bruce (@CarolBruce3) reported

    @virginmedia Any pressure you can pile on at your end to expedite this issue would be greatly appreciated.

  • JurgensChamps AndyRobbo (@JurgensChamps) reported

    @virginmedia If only your customer services were ok. Shockingly bad & that’s an understatement.

  • Edduknow edd (@Edduknow) reported

    @virginmedia broadband and phone service is down again...N22 Can you confirm because your system checker hasn't confirmed an issue at your end.

  • johnjosiah1 john josiah (@johnjosiah1) reported

    @virginmedia has to be the worst Internet provider. Do not consider them. Regularly down and don't bother communicating with their customers

  • Oilyduck65 Darren Richardson (@Oilyduck65) reported

    @virginmedia Fixed an issue with the tv side but unable to do anything redarding the WiFi! Your tech told me I need the virgin pods to improve the WiFi signal, this is part of my ooomph package, why was I not supplied them or had them sent to me prior to install? Not fit for purpose system!!

  • charbellamyX Charlotte Bellamy (@charbellamyX) reported

    @virginmedia service is absolutely appalling! The amount of money we pay to you monthly for awful internet and not much better tv, it’s disgusting! Will definitely be looking elsewhere!!!!!!