Virgin Media Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, City of Westminster, Slough, Chesham, Paddington, Islington, Camden Town, Wembley, Croydon, Richmond, Harringay, Kingston upon Thames, Streatham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers
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Meldrew
(@victormeldrew66) reported
from
Croydon, England
Broadband supplier #VirginMedia customer service is awful. Twice today spoke 2 people both had my account in front of them, was told hold whilst i transfer you. After waiting for over 30 mins on both occasions i hung up, Web chat tell you to call. #customerservice has to be 0
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.
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Matt Nolan
(@mattnolan83) reported
from
Croydon, England
@virginmedia So I can’t call you, I can’t Email you and I can’t use any online support? How do I let you know I’m cancelling my contract due to above inflation price hikes? Ofcom?
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
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lee leyland
(@leeleyland3) reported
from
Barnet, England
@virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"
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Amy Cronin
(@amycro95) reported
from
Wandsworth, England
@virginmedia No I haven’t. It’s impossible to get through. And I’m sure I’ll get a charge if I can’t get through to sort this problem out even though I can’t get through! I’ve been with your company two years and I should have left after the first years problems!
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Paul Raymond
(@paulsamuel1968) reported
from
Croydon, England
@virginmedia unable to get through on phone lines to upgrade my service?
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Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@virginmedia I am at my wits end with your awful service. I can’t get an answer by phone or online. I’ve had a faulty TV box replaced with another faulty box & when I eventually got thru to someone they’ve shutdown 1/2 of my channels.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
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Jawwad Ahmed
(@JawwadAhmed01) reported
from
Wandsworth, England
@virginmedia No VM! we dont have it unfortunately...and I am very sad of not having the connection 😢 please help
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates
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Ollie Toogood
(@OllieToogood) reported
from
Ealing, England
@virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help
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Oriental Food 吃货铺子
(@fareastfood126) reported
from
Islington, England
@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
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Natalie
(@WhoOrderedRice) reported
from
Kingston upon Thames, England
@urbanonetwork @virginmedia Thank you, I’ve found a form via @virginmedia website finally requested a prepaid package to return items. Will cancel DD tomorrow. 🤬
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Julie Pender
(@Cdnchick74) reported
from
Richmond, England
@virginmedia week 2, day 2 - still no resolution to broadband and no help from customer service. What can I do?
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Ford
(@JackkFordd11) reported
@virginmedia @jammy_slack Yeah just make him wait 3 hours to chat whilst waters pissing out, top quality customer service
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FlappyLimbs
(@FlappyLimbs) reported
@virginmedia If you insist on cold calling me trying to get more money from me, please ask your CC employees not to abruptly hang up on me when I make it clear i'm not interested, extremely rude.
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LunchboxLogic
(@LunchboxLogicYT) reported
@virginmedia Said no issues (as usual), I’m not the only one having issues so stop making it seem like it’s only me, downdetector has multiple reports of issues.
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Matt
(@skid_tourst) reported
So, I received a new Hub 5 from @virginmedia today. It's been installed for about an hour now. So far, we're already back to the problems the other Hub 5 had. Not getting the speed I paid for (Should be 500mbps+, instead getting under 100mbps), won't communicate to the...
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Kevin Wathen
(@WathenActor) reported
@virginmedia yep, all devices... poor no?
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AcidBurn40
(@ABurn40) reported
Dear @virginmedia Your customer support is living proof of pure human ignorance, rudeness and awful technical skills.
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Jennifer Gray
(@Jennife06787464) reported
@virginmedia We transferred two numbers from Vodafone and have not received the phones. PAC codes have been used and now my son and I have no new phone and no service from old provider. One person said order cancelled, one said on hold, on blamed yodel and another told us to wait 24 to 48 🤬
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Andreas Maragkos
(@AndreasMaragkos) reported
@virginmedia It has been like this forever. I am not willing to keep clecking daily for potential faults on my street! My mates a road apart have no issues therefore if you know the problem is on my road why hasn’t been sorted yet?!
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James Harrison
(@angelhandgel) reported
Currently just sat on a 45 minute call with @virginmedia trying to cancel my broadband contract as I have switched to a faster provider for 60% of the cost. Do yourself a favour and avoid them like the plague.
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Emmy
(@3mmy85) reported
@virginmedia @mahewadi This has been bought to your attention hours ago by many of us. I keep being told to clear my cache when there is clearly an issue with the site