Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/27/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Hammersmith, Wembley, City of Westminster, Northolt, Croydon, Richmond, Hampstead, Mitcham, Harrow, Barnet, Islington, Hounslow and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomWembley Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • devanHD devanHD (@devanHD) reported from Lambeth, England

    @virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!

  • uberutz ubergk (@uberutz) reported from Lambeth, England

    @toby1kenobi @virginmedia Down here to at #se24

  • benhowlettuk Ben Howlett (@benhowlettuk) reported from London, England

    Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬

  • lynseyshaw_ Lynsey Shaw (@lynseyshaw_) reported from Wandsworth, England

    @virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p

  • scroogio Neil Cole (@scroogio) reported from Camberwell, England

    @LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!

  • JakElkes Jack Elkes (@JakElkes) reported from Hammersmith, England

    @virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.

  • amikotecha Ami Kotecha (@amikotecha) reported from Ealing, England

    @virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience

  • GrahamStretch Graham Stretch (@GrahamStretch) reported from Ealing, England

    Virgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.

  • PawlinaBee Pawlina Bednarczyk (@PawlinaBee) reported from Barnet, England

    @virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭

  • kbray68 Kieran (@kbray68) reported from Ealing, England

    @virginmedia thx got it back for 30mins now down again😡

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Lambeth, England

    For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really

  • FergusRose Fergus Rose (@FergusRose) reported from Ealing, England

    @virginmedia it’s down again when will Internet come back

  • Ronyaujla Rony Aujla (@Ronyaujla) reported from West Molesey, England

    @virginmedia I made a complaint when this happened weeks ago, which resulted in me forking out for my own router. You didnt acknowledge my complaint and sent a letter saying I should call you back and I did and still have had no response! Apalling service! Will have to go to Ofcom.

  • al_hereford Al of hereford (@al_hereford) reported from Kensington, England

    @virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Lambeth, England

    @virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)

  • toutijan touti (@toutijan) reported

    @virginmedia #virginmedia I called before twitting but no correct answer was given. Please let me know why the broadband is sooooooooooo slow since last week?

  • apathetic_nerd Apathetic Nerd (@apathetic_nerd) reported

    @VMO2News @O2 @virginmedia You will be getting me as a new customer.

  • RawleyChirs Chirs Rawley (@RawleyChirs) reported

    @virginmedia No, nothing resolved. As predicted. I'm still in an online queue but no-one will respond. Farce. I don't have the words to describe how bad @virginmedia is.

  • CarrieaMitchell Carrie A. Mitchell (@CarrieaMitchell) reported

    @virginmedia Apparently there is a broadband outage here in NW3 and your update said it won’t be fixed until 21:00 - that can’t be right?!

  • StephanieCC11 StephanieCC (@StephanieCC11) reported

    @virginmedia could you please add a link to your website that tells customers how to get in touch regarding a deceased customer? No facility to search. No obvious option to phone or email? Its not very helpful. Would appreciate contact details please.

  • TimWardCam Tim Ward #FBPE 🔶⭐ (@TimWardCam) reported

    @BorisJohnson @virginmedia @O2 #brexshit fail! There was scope here for so many more lives to be ****** up, if only in a small way! Must Try Harder.

  • Old_Smudger Martyn (@Old_Smudger) reported

    @Richard_K_P @OldBlueyes @virginmedia That’s unfair quoting facts people 😜 I had the TV outage. It was during the day and could easily use Freeview until it came back. WiFi was fine. Since VM/O2 merger I’ve had my mobile data doubled and broadband increased to 350 from 200 - for free! Roaming announcement also 👍👍

  • jesperg29 jesperg29🇩🇰🇬🇧 (@jesperg29) reported

    @NadineDorries @virginmedia @O2 This is untrue. And the move bu Virgin etc., is a packaging issue. Similar to the fact that for £8 extra a month I have free roaming in Brazil, US and Australia.

  • MattPompei Matthew Pompei (@MattPompei) reported

    @virginmedia @RichardGreenla1 That link's not working at the moment! "You've caught us at work We're adding some cool new features to the site. We won't be long - try again in a bit. Or call us on 0800 052 2113 and we will help you find your perfect package."