Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

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The latest reports from users having issues in Northolt come from postal codes UB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northolt, Greater London, England 02/10/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, London, Streatham, Hounslow, St Albans, Croydon, Harrow, Southall, City of Westminster, Hampstead, Harringay, Greenford, Paddington, Wembley and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingston upon Thames Wi-fi
United KingdomLondon Wi-fi
United KingdomStreatham Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • catmxc cwm :3 (@catmxc) reported from Islington, England

    @virginmedia is there an outage in islington?? Me and my neighbours with Virgin have had no WiFi for 2 days

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia I just got a direct message from you but i dont think it was you! Also no issues but the wifi wasnt working. Its back now will go again

  • CarryOnThom Thom Pirouet 🔶🇪🇺🏳️‍🌈 (@CarryOnThom) reported from Chesham Bois, England

    Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia I have made a formal complaint and i already have the connect app, it does not help me!

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia This is not a new issue, its been months. The wifi keeps dropping all day everyday. I believe its an external issue i need an engineer. And how do i complain about the service i am receiving?? I am paying for something iam not receiving.

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @virginmedia @VirginMediaCorp guess we will go another week without being able to resolve! If only you understood the actually impact this has had... #promises #fail #CustomerService

  • PaulDupree19 Paul Dupree (@PaulDupree19) reported from Harrow Weald, England

    @virginmedia I’m struggling paying my monthly fee & now notice it’s gone up this month as my discount offer has run out. Can you please offer me another loyalty discount or I may have to cancel. I also work for the NHS in case you offer staff any discount. Thanks in advance, Paul

  • kapowaz Ben Darlow (@kapowaz) reported from Richmond, England

    @virginmedia It’s happening periodically on a wired connection (not wifi related). When it happens upstream drops to 150-300Kbps and downstream drops massively too. No known issues reported in my area, but it’s been happening for a few days now.

  • pauldurie p2.0 ✊🏻 🏳️‍🌈 #BLM (@pauldurie) reported from London, England

    @OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @virginmedia Probably not looking at the full conversation history then. Problem not between cabinet and house. However engineer forgot again to put notes down. Said to contact him and he abs his line manager would ensure resolution, however not returned calls or messages

  • peteholbrook Peter Holbrook (@peteholbrook) reported from London, England

    @virginmedia is their an outage in SE London ? I’ve lost everything.

  • nlmo3954 nlmo3954 (@nlmo3954) reported from Slough, England

    @virginmedia It is from a few weeks. Only while in the same room as the hub is show no issue. Happend lately that light start flash bit self on hub and WiFi is lost for some time

  • pussinpjs1 linda holmes (@pussinpjs1) reported from Camden Town, England

    @DarknessHayz @virginmedia Poor mum hope she is OK xx

  • nlmo3954 nlmo3954 (@nlmo3954) reported from Slough, England

    @virginmedia hi again . As promised 3days ago yesterday should receive a hub replacement, but .... Nothing arrived. Today WiFi still same problem, just have a carpenter from Hammersmith and he has same problem with Virginmedia. Why routers loosing WiFi?

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia Its now been 6 hours and nobody had called me. This is the bad service I am talking about! Its not good enough!

  • ImaginaryCard Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia Issue is still ongoing. I have called the helpline twice and after dialling my password and getting a dial tone, I have been cut off both times before speaking to anyone. Are your phone lines broken?

  • ImaginaryCard Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia it's been 3 hours and we still don't have WiFi. We shouldn't have to wait 48 hours of bad service for a refund when this **** happens every few days 😵#virginmediadown

  • crouchendmum1 Muswell Hill Mum (@crouchendmum1) reported from Barnet, England

    @virginmedia hi my 79 year old mum has gone for weeks without tv and says Virgin expect her to be an engineer to set new system up and she is not able to contact you as she keeps getting cut off after waiting on call for 2 hours!!! Can you help her? #elderly #helptheaged #tech

  • kapowaz Ben Darlow (@kapowaz) reported from Richmond, England

    @virginmedia It’d be great if somebody could investigate that without me having to go through the support playbook of all the steps first. I need the connection for work.

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginhelp i have been having issues with my broadband with @virginmedia for months. The router has been changed still no joy, a virtual tech was supposed to call me on Wed, he didnt, i keep calling and im still at square 1. Kids all study from home, so frustrating, help me🙏🏼🙏🏼

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • UCFMatty Matthew. (@UCFMatty) reported

    @virginmedia y u have to be so terrible and ruin the things I like? Such as a stable internet connection xoxoxo

  • StevenMunro B (@StevenMunro) reported

    @virginmedia Internet down, Glasgow G22 area. Any explanation?

  • chlo_xii chlo 👻 (@chlo_xii) reported

    @KrusherzzVal @virginmedia sucks to be u i guess :(

  • IianaDRK Stephy (@IianaDRK) reported

    @virginmedia Ive been having severe internet issues the last couple of days, and im using my superhub 4 in router mode. Is it not possible to disable SSID broadcast for wireless? Theyre both greyed out in the settings

  • zunaine zunaine (@zunaine) reported

    @virginmedia My Internet has been going down for hours for the last 4 days. Done all the solutions that tre online. The call centre guy was so condescending today. The wifi is down again for for the hundredth time today. As WFH not grest at all. Are you even gonna fix this?

  • happyuserstudio Happy User (@happyuserstudio) reported

    @thebdaman @virginmedia Same here - clearly an oversubscribed service with large contention ratio and they can’t or won’t provide any tech support.

  • thebdaman FSociety Tom 🇪🇺 #FBPE ANTIFA #RESIST #FBPPR #BLM (@thebdaman) reported

    @virginmedia It's up thanks, hopefully it'll stay up. But that's the third substantial (6 hours+, probably more) outage in three days. Who do I complain to?

  • Kjame2021 Kj 🇮🇪🇪🇺🏳️‍🌈 (@Kjame2021) reported

    Sick to the teeth of your broadband @virginmedia once again my connection has gone down resulting in being unable to access my goods portal. Goods are now gone, meaning I've lost out on money through resale. The min @Hyperoptic service this area & your monopoly is up, I'm gone!

  • BenLefley Ben Lefley (@BenLefley) reported

    @virginmedia Think you might have a DNS outage as half of the webpages I browse wont load and was kicked out of game around the same time as my friend (Hampshire area) Discord also refuses to load

  • ChrisKe50359483 Chris Kelly (@ChrisKe50359483) reported

    @virginmedia @DaddioDulwich "At Virgin Media, we take the protection of your little ones very seriously. That’s why we’ve got lots of options to help you manage and choose which shows your kids can access" Please give them what they deserve by reverting back to V6 config.