Virgin Media outages and service status in Northolt, England

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Stanmore, Hounslow, Borehamwood, Isleworth, Uxbridge, Ealing, Elstree, Brentford, Northolt, Greenford, Hayes, Wembley, and Feltham.

City	Problem Type	Report Time
Hammersmith	Internet	8 hours ago
Southall	Internet	17 hours ago
Hammersmith	Internet	20 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

• 
  Alistair Parkes (@AlistairParkes1) reported 3 minutes ago from Richmond, England

  @virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏

• 
  Sandeep Pandya (@spandya1) reported 6 minutes ago from Croxley Green, England

  @virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 12 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 17 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  Nia Wyn Thomas (@niawynthomas) reported 20 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 22 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  John lumb (@Johnlumb67) reported 23 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 26 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Ravinder Judge (@judge_ravinder) reported 30 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  MoMo (@ImaginaryCard) reported 30 minutes ago from Hammersmith, England

  @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

• 
  Gabor (@GaborPfalzer) reported 31 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  Snatch (@U2Gorilla) reported 31 minutes ago from Southall, England

  Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

• 
  Joseph Machta⭐⭐ (@pepemac27) reported 35 minutes ago from Kensington, England

  @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 36 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  jeanne smith (@jeannesmith1) reported 42 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  mara penzo (@magma62) reported 42 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Gabor (@GaborPfalzer) reported 46 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Spencer Millbery (@SMillbery) reported 50 minutes ago from Harrow Weald, England

  @virginmedia Service page says no issues.

• 
  Spencer Millbery (@SMillbery) reported 51 minutes ago from Harrow Weald, England

  @virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.

• 
  BuG$y (@browngaybitch) reported 51 minutes ago from Harrow Weald, England

  Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blade _666 🇬🇧 (@Blade6665100153) reported 4 minutes ago

  @trapdoor456 @virginmedia I switched to youfibre, no hassle so far 👌 never drops speed

• 
  Kakistocracysucks (@AR59446899) reported 6 minutes ago

  @Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.

• 
  Joanna Ayliffe (@joanna_ayliffe) reported 6 minutes ago

  @virginmedia how do you manage to charge me for a service you barely provided but won't let me bill you £25 for an engineer who did not arrive between 8 and 12 on the day in question?

• 
  Alan Roberts (@AlanRob68902430) reported 7 minutes ago

  @virginmedia Anyone reading this I'm now being threatened with charges for not returning there router, anyone else get conned into an @O2 contract sim by virgin media fancy starting a class action via the ombudsman @O2 I've never made a single call or text yet you have debited my bank for the last 2 years

• 
  Son #2 (@JudgementKAZZ1I) reported 8 minutes ago

  @halalzia My friend who works at virgin media says skys customer support is better

• 
  British and annoyed (@_J_8_7_) reported 9 minutes ago

  @trapdoor456 @virginmedia Definately going to look into them now. Worst part about Virgin is the inconsistent price rises as soon as the contract is up. Had to leave them and join as a new customer pretty much every year just to nearly half the monthly payment. ******* ridiculous.

• 
  Success W Lewis (@SuccessWLewis1) reported 11 minutes ago

  @Pirat_Nation @virginmedia has been having issues all week. Can't turn on or off my smart light, can't download or play anything online. All I can do is play some old DVDs and Games on disk.

• 
  Robert Walker (@KingBerty1992) reported 11 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I went to FTTP and had no end of issues with it switched back to virgin after the cut off however i had to do it as a new customer my wife for me to get that said deal same house same last name and thats how i got around it do it every year now ball ache but saves you thousands

• 
  Horatio Bullwinkle (@harryvek) reported 11 minutes ago

  @virginmedia Why do your customer services call me every day when I've told them I'm not interested in taking any more services than I already have. Just today I took a call and told them to stop calling me, no one answered on the other side and then just hung up, how rude !!!.

• 
  A.Brown (@_DundeePerfect_) reported 15 minutes ago

  @robhinds @virginmedia I have never been told I need anything other than broadband.... even if do decide to have a home phone that now plugs right in to the router.