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Virgin Media

Virgin Media Outage Report in Northolt, Greater London, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Northolt come from postal codes UB5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Northolt, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Kingston upon Thames, Westminster Abbey, Croydon, Brent, Camden Town, Slough, Islington, Paddington, Walton-on-Thames, Hampstead, City of London, and Hayes.

CityProblem TypeReport Time
London Internet 29 minutes ago
Hammersmith Wi-fi 3 hours ago
London Total Blackout 5 hours ago
London Total Blackout 9 hours ago
Hammersmith Internet 9 hours ago
London Internet 10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • amiwrong82
    MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, England

    Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

  • traymca
    traymca 💙 (@traymca) reported from Worcester Park, England

    Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

  • stuart_foy
    foy (@stuart_foy) reported from Haringey, England

    lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

  • JackEORobinson
    Jack Robinson (@JackEORobinson) reported from Wandsworth, England

    Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

  • traymca
    traymca 💙 (@traymca) reported from Worcester Park, England

    @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

  • shah4569
    Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • Gosbo68
    Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @virginmedia Wi-Fi still down.

  • Gosbo68
    Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

  • MelanieHart72
    Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • shah4569
    Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • BancoDePapa
    グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England

    @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

  • MrsJerryTweets
    SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

  • MitchM77
    Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England

    @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford District, England

    @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

  • Kwame916
    Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford District, England

    Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.

  • BancoDePapa
    グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

  • rh_theproject
    Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England

    @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • brommersman
    Phil Bromley (@brommersman) reported

    @virginmedia I’m not expecting a fault free service, I’m expecting a fault not to take a week to fix. There is also no other information on the problem so we’re all at the mercy of a changing fix date/time.

  • YIDDO8
    TTID (@YIDDO8) reported

    @virginmedia come and fix this please or I'll throw it away

  • beezlebum
    Sir Bee (@beezlebum) reported

    @virginmedia No there isn't. I've been through all of these checks numerous times. I've been told the cable from the street to the house needs to be replaced. Three times I've been assured it would happen. Can't go through the ridiculous ordeal of your 'customer service' again.

  • TaSwalla
    Hard Pill Ta Swalla (@TaSwalla) reported

    @virginmedia There’s no outage in the area. I’ve rebooted the box but it’s still dropping. How do I contact support directly? I need to arrange a technician asap. The entire estate is getting virgin through my house cables.

  • diljew
    julie m dillon (@diljew) reported

    @virginmedia Yes I will be as I would like this issue sorted

  • GemmaCraven1
    Gemma Craven (@GemmaCraven1) reported

    @AIMEEE94x @virginmedia Oh no 😭 I'm not suprised you've cancelled it. Honestly never experienced customer service like it! And we're not even a proper customer yet, just trying to be one haha. So frustrating! @virginmedia

  • raine_ryuzaki
    Raine ⭐️ (@raine_ryuzaki) reported

    How tf do you cancel @virginmedia when they hang up on you constantly. I’m not phoning them again. Pathetic

  • willMackMersh
    will ✨ (@willMackMersh) reported

    @virginmedia I cannot quite believe how astoundingly poor your customer service is. We have been without WiFi since 27th March and you’ve just rescheduled our appt for the 5th time to 9th August? Whilst we’re paying £40 a month for a service you’re failing to provide? Appalling.

  • Km106TW
    Kevin Ma (@Km106TW) reported

    @virginmedia the broadband is down again. 4 days last week and down again now. You need to invest some money to get these issues fixed. The most useless broadband

  • Nathan85354291
    Nathan (@Nathan85354291) reported

    @virginmedia I've spoke to them and they said, sorry there is nothing they can do. Iasked if there is anyone who can help me and was told no!! Advised me to complain on the website. Virgin Media is the worst company I have ever dealt with.