Virgin Media

Virgin Media Outage Report in Mountsorrel, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mountsorrel, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mountsorrel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mountsorrel, Leicestershire, England 02/27/2026 16:05

February 27: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mountsorrel, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Coalville, Loughborough, Melton Mowbray and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Phone
United KingdomCoalville Internet
United KingdomLeicester TV
United KingdomLoughborough Internet
United KingdomCoalville Internet
United KingdomMelton Mowbray Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mountsorrel, England

Latest outage, problems and issue reports in Mountsorrel and nearby locations:

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia Speak to the Philippines All they do is put the phone down

  • superjayslim jamie ford (@superjayslim) reported from Coalville, England

    @ash_tunstall @virginmedia Sky working fine. Streaming shit loads!

  • jwccarter Jimmy Carter™ (@jwccarter) reported from Countesthorpe, England

    @virginmedia please can you do something about getting back in touch with me regarding my complaint. Your website is as useful as a chocolate fireguard #virgin #virginmedia #workingfromhome

  • GaPeachUK Deanna VA (@GaPeachUK) reported from Cosby, England

    @virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    .@virginmedia hands down the worst company out there with the shittiest internet

  • Deborahbham Deborah Davidson 🕷🇪🇺🇱🇰🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Deborahbham) reported from Leicestershire, England

    Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

  • deaks30 lee deaks (@deaks30) reported from Blaby, England

    @virginmedia is there a problem in Leicester area Le8 as internet keeps dropping off 👍

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.

  • GRODSTER Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    @stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂

  • MrBhojani JayBhojani (@MrBhojani) reported from Loughborough, England

    @virginmedia £160 a month for you to be shit.

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • OfficialLukeT30 Luke Taylor (@OfficialLukeT30) reported from Leicestershire, England

    @virginmedia could really do with some help with my internet and TV chaps. DM me.

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @virginmedia went down today at work and now it’s stopped me watching #Netflix!!

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac

  • fakirbhai_nadia Nads🦋 (@fakirbhai_nadia) reported from Oadby and Wigston, England

    @Iqras19 Mine do it automatically but virgin media’s shit

  • elliepratt_ Ellie Pratt (@elliepratt_) reported from Leicestershire, England

    @DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BossyBoots49 Bridget (@BossyBoots49) reported

    @virginmedia Why do Virgin reply to people on twitter with no solution. It’s a PR disaster just like their service appalling cannot wait for my contract to finish and get rid once and for all. Hang your heads in shame 😡

  • h7dcy damien hyde (@h7dcy) reported

    @virginmedia We really need it sortingbeen on phone 2 hours with a customer services department that are very good with there script but not so good for unusual problems basically contract should of been cancelled from 17jan and bills are still arriving and now the vulnerable adult is scared

  • BossyBoots49 Bridget (@BossyBoots49) reported

    @CarmenWochner @virginmedia I’m sat in a friends house because I’m sick of paying extra for 3G 😡😡😡 The customer service is disgusting. They booked me in for a technician for today and they’ve not arrived. Now they are saying one wasn’t booked in!! @virginmedia 😡

  • Queenof_Speed Diana V 🇮🇹 (@Queenof_Speed) reported

    @virginmedia Why are agents on the phone telling me they can't see any fault yet you've told me there is now an issue??

  • benjammin22 Ben Hogwood (@benjammin22) reported

    @virginmedia Hi, yes - it's a long story but involves a switch to O2 mobile that isn't saving money, and the new TV service that took 3 weeks of calls etc to install. It's not resolved yet by a long way, unfortunately!

  • CarmenWochner OrangeBretzel (@CarmenWochner) reported

    @BackOnTrack__ @virginmedia It's terrible! For the last 2 weeks hardly any internet connection @virginmedia !! It even took me 15 minutes to tweet this message due to losing connection every 2 minutes.

  • Miss_Pumpkin666 Caroline (@Miss_Pumpkin666) reported

    @virginmedia How is that a fix?! It’s exchanging one problem for another, i’d be exchanging no on demand for losing all my recordings!!! When it’s probably nothing at all to do with the box!!!

  • benjammin22 Ben Hogwood (@benjammin22) reported

    @virginmedia Hi, yes - it's a long story but involves a switch to O2 mobile that isn't saving money, and the new TV service that took 3 weeks of calls etc to install. It's not resolved yet by a long way, unfortunately!

  • BossyBoots49 Bridget (@BossyBoots49) reported

    Anyone know a Virgin Media Technician that I can call to get him to come and see to my non-existing internet. @virginmedia doesn’t seem to want to fix my internet. Appalling customer service from @virginmedia 😡

  • CllrJanePalmer Cllr Jane Palmer (@CllrJanePalmer) reported

    @virginmedia Yes there is no problem