Virgin Media outages and service status in Mountsorrel, England

Problems in the last 24 hours in Mountsorrel, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mountsorrel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mountsorrel, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, and Melton Mowbray.

City	Problem Type	Report Time
Loughborough	TV	4 hours ago
Leicester	TV	21 hours ago
Leicester	Phone	8 days ago
Leicester	Internet	9 days ago
Leicester	Internet	11 days ago
Loughborough	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Mountsorrel, England

Latest outage, problems and issue reports in Mountsorrel and nearby locations:

• 
  David Richards (@ddrbowella) reported 2 minutes ago from Leicestershire, England

  @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

• 
  joseph langton (@jnlangton) reported 10 minutes ago from Braunstone, England

  @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

• 
  Noumaan Abubakar (@_Noumaan_) reported 14 minutes ago from Leicestershire, England

  @virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc

• 
  Matthew Walne MCSI (@MatthewWalne) reported 21 minutes ago from Mountsorrel, England

  @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

• 
  Robert Rixon (@RobertRixon) reported 23 minutes ago from Mountsorrel, England

  @virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain

• 
  Matthew Walne MCSI (@MatthewWalne) reported 23 minutes ago from Mountsorrel, England

  @virginmedia The service I’m getting from Virgin is beyond appalling.

• 
  Fazal Rehman (@breadf2man) reported 25 minutes ago from Thurmaston, England

  @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 26 minutes ago from Loughborough, England

  @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

• 
  Fazal Rehman (@breadf2man) reported 27 minutes ago from Thurmaston, England

  Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

• 
  Alex Tipler (@alextiplerfilm) reported 30 minutes ago from Coalville, England

  @virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!

• 
  Meghraj (@im_raj16) reported 33 minutes ago from Leicestershire, England

  @virginmedia Can you please send someone to fix the issue ? Please

• 
  Wayne™ (@Dog_in_a_hat) reported 39 minutes ago from Leicestershire, England

  @virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!

• 
  Victor Kaufman-Bartfield (@VictorKaufman) reported 39 minutes ago from Oadby and Wigston, England

  Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 43 minutes ago from Mountsorrel, England

  @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

• 
  joseph langton (@jnlangton) reported 45 minutes ago from Braunstone, England

  @Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given

• 
  Meghraj (@im_raj16) reported 51 minutes ago from Leicestershire, England

  @virginmedia It’s the same plz help me or plz disconnect the service I give up.

• 
  Katie (@Katie68833952) reported 52 minutes ago from Leicestershire, England

  @virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2

• 
  Simon Noone (@NooneSimon) reported 53 minutes ago from Ruddington, England

  @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

• 
  Denham Kite (@DenhamKite) reported 54 minutes ago from Leicestershire, England

  @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

• 
  Ollie (@ollieg21296) reported 55 minutes ago from Ketteringham, England

  @virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  (tez7n2) (@MickeyDN7) reported 1 minute ago

  WTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports

• 
  Dale Ash (@discoDA1875) reported 6 minutes ago

  @virginmedia Sky Sports Plus not working. Sort it out.

• 
  Carl Difford (@CarlDifford) reported 9 minutes ago

  Hey @virginmedia - work on your customer service training. Renewed my contract this morning, then a salesman rings me this afternoon trying to sell me an upgrade. When I told him I’d just sorted my package, he simply cut me off without a further word! Good day to you, too, sir.

• 
  Nick. I’m just this guy, y’know? (@BettererBack) reported 10 minutes ago

  @jayemdee63 Virgin media. Awful.

• 
  John James (@Temuing) reported 14 minutes ago

  @virginmedia why does my Internet go down around 11.00am every day for 10 to 15 minutes?

• 
  Dan (@DanMontgomery87) reported 16 minutes ago

  @virginmedia I’ve tried to use your online web chat to speak with a so called “agent” who didn’t respond for 5 minutes and used language that AI would use, if this is the kind of customer service you guys will be using then I’ll be looking to take my custom elsewhere

• 
  MrBazza 🎬 (@MrBazza) reported 16 minutes ago

  @O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.

• 
  gary blythe (@B1yth3y) reported 17 minutes ago

  @virginmedia hi, wrote to you a few days ago, spoke to customer services via dm and halfway through conversation no one got back to me so basically cut off before query was sorted.

• 
  Dadaldo (@HRH_Duke_of_Url) reported 19 minutes ago

  Virgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for £5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.

• 
  Breakaway (@McCourt2010) reported 19 minutes ago

  Just renewed M350 package with you; £36.00 but new customers can get the same for £28.99!! Been a loyal customer for 14 years; your call centre wouldn't budge - one even quoted £31.00 but the next person contacted said there was no record of this! Disappointed. @virginmedia