Virgin Media outages and service status in Mountsorrel, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Mountsorrel, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Mountsorrel, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mountsorrel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mountsorrel, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 20 hours ago |
|
Loughborough
|
Wi-fi | 2 days ago |
|
Leicester
|
Internet | 7 days ago |
|
Loughborough
|
Internet | 12 days ago |
|
Leicester
|
13 days ago | |
|
Leicester
|
Internet | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Mountsorrel, England
Latest outage, problems and issue reports in Mountsorrel and nearby locations:
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.
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dylan james (@dylanjfarrell) reported from Leicestershire, England@virginmedia @zzpete And your help page has crashed! Again it’s numerous people
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Hayley Garrod (@GRODSTER) reported from Leicestershire, EnglandWhy do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA
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jason Hirons (@jasonpaulhirons) reported from Narborough, England@virginmedia over a year to sort out my services the worst company I've ever dealt with
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia I’ve already spoken to your tech team yesterday hence the engineer visit booked. But we be never used a service where I’ve had so many outages Ever. In 20 years of internet usage. Your company is an embarrassment. .As soon as my contract is up I’ll just survive on mobile data
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Irfhan Mururajani (@IrfhanFox) reported from Leicestershire, EnglandAnyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠
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martinoxley (@martinoxley) reported from Ketteringham, England@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(
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Claire Kilsby (@clairelouk) reported from East Goscote, England@virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡
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Pete Martin Photography (@PeteMartinPhot1) reported from Leicestershire, EnglandAmazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....
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jason Hirons (@jasonpaulhirons) reported from Narborough, England@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Hannah Dunsdon (@HDunsdon) reported from Quorn, England@virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB
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Bradgate T & C (@bradgatetc) reported from Leicestershire, England@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
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Bradgate T & C (@bradgatetc) reported from Leicestershire, England@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
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Zoë Young 💁🏼♀️ (@ZoeYoungUK) reported from Loughborough, England@virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!
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jon (@jonmac36) reported from Thurmaston, England@virginmedia terrible service ur sacked I’ll be switching 2mora
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Hannah Dunsdon (@HDunsdon) reported from Quorn, England@virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🌴 (@graceelisha_) reported@virginmedia After a few cancelled appointments, someone came out to fix the wiring outside but didn’t actually check it was working, which it wasn’t. So waiting for someone else to come tomorrow, hopefully.
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Fab (@fablollie) reported@virginmedia Not on my property, found broken on a public street.
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Mark (@iPissOnBitches) reportedDo we get any compensation for loss of service? Working from home when the internet goes down for hours is not good. @virginmedia
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Jason mimms (@JasonMimms35) reportedHi @virginmedia just wanted to ask we had an engineer come to fix our Internet he got DS sorted but said we need the network team to boost more power to our connection and should be this week but nothing has been done yet! How long does it take for it to be boosted?
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munrobasher (@munrobasher) reported@MehrinRehan @MSFT365Status Although I'm starting to suspect a routing problem with Virgin Media, my ISP. I've just remoted into another computer on a different ISP and everything is fine there
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Arabella (@skye_arabella_) reported@virginmedia Yes I’ve done this and so has my neighbour it says there is something wrong with router I.e not set up right but that’s not true both our broadband cut out at same time and so has a friend who lives not far
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Gareth Ferrier (@gjferrier) reported@virginmedia Ongoing complaint about recent installation. Also whether or not you are in breach of contract?
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Maddie (@madslancaster) reported@virginmedia my order has been parked for some time but I’ve not had an email/phone call to sort it out. Can someone help?
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Liam Brazier (@liambrazier) reported@virginmedia Can we unplug/cancel our landline service? Currently in contract but just getting SCAM calls daily.
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Gatt 🇬🇧🇪🇺 (@Gatt_) reported@virginmedia Just had an odd issue with my Hub3. All LAN Ports were dead. WIFI OK, but anything wired had no internet. Flipping the rocker switch didn't help but when I pulled the plug for about 5 minutes and powered back on everything came back up. [1/2]