Virgin Media Outage Report in Mountsorrel, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mountsorrel, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mountsorrel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mountsorrel, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Melton Mowbray and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
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| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mountsorrel, England
Latest outage, problems and issue reports in Mountsorrel and nearby locations:
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff
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Thread Over Heels
(@this_is_TOH) reported
from
Leicestershire, England
@virginmedia you guys are ridiculous. I’d love to cancel but I can’t even get through to do that 🤬🤬🤬
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Chlo
(@midgetclo) reported
from
Leicestershire, England
Would not recommend @virginmedia to anyone as there internet service is complete shit 👋🏼
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♥ Maesie & Oban ♥
(@karen_64frost) reported
from
Ibstock, England
@virginmedia Absolutely disgusted with this service. Decided to change to another service provider, given 30 day notice only to find Virgin will not release the all important TELEPHONE NUMBER before 30 days up. How SPITEFUL Thanks for that😡
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@virginmedia Neither, I just get that nag bar every time I go to pay my bill, and occasionally click on the link to see if it’s still broken :-)
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Coach S 👊
(@withcoachs) reported
from
Loughborough, England
Internet man can’t come and fit the WiFi for 2 weeks. Stupid Virgin. @virginmedia
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♥ Maesie & Oban ♥
(@karen_64frost) reported
from
Ibstock, England
@virginmedia Rotten lousy spiteful behaviour. All because I have the freedom of choice as to whom my service provider will be. Virgin, you’ve done a sterling job in holding things up.....childish. Well done. Disgraceful.
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@virginmedia Cheers. I’m not really that fussed about upgrades at the mo, but it occurred to me that your website’s been broken for, as I recall, about eight years, and maybe I should draw it to your attention :-) Have a good day!
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.
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SIMI JOHAL
(@SIMI2006) reported
from
Blaby, England
@vmbusiness anyone thinking of using this company as a broadband service for business.....dont’t. Worst service ever.
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
*******!! Got an email saying my virgin media bill is 78 quid that ain't right.. That's almost 30 quid more than I've ever paid.
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Stuart Black
(@fatass1979sab) reported
from
Oadby and Wigston, England
@virginmedia customer service this evening was absolutely disgusting!! 2 phone calls and i was on hold for 1hr and 43 min!!!...feel really disappointed and rail roared into new contract!!!
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Darren Carson
(@DarrenCarson68) reported
from
Ketteringham, England
@virginmedia Hi, broadband still down 3rd day in a row despite assurances it would be fixed mon 18th by 6pm. Please advise how to submit complaint thanks
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
@virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
Well thanks to a combine effort of @GoZwift @virginmedia & @wahoofitness my evenings ride was pity shit... knew I should have gone outside!
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia
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☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜
(@WiteWulf) reported
from
Shepshed, England
@virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia
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James
(@The_Dobbs) reported
from
Melton Mowbray, England
He's spoken to one of your helpdesk and they've literally just said he needs to sort it despite promising to put the tv back. Now he's been on hold for about an hour. Absolutely terrible. They pay a lot of month. Travesty. #Virgin #VirginMedia
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Jamie Lewis Rennie
(@JamieOnIceUK) reported
from
Leicestershire, England
@DavidNeilUK @virginmedia @SkyUK Virgin Media are the worst company ever man! Don't get yourself in debt cause of them! Go somewhere else :) Here if you need me x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Barker
(@Ben_Barker1989) reported
@Psychobel @virginmedia Bt have always been really good with me. If I’ve had issues they’ve generally been resolved pretty quickly.
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Jacqui D
(@tomjacdon) reported
@virginmedia I have and I have run tests ! I need help to fix phone, tv & broadband ...& I need someone from virgin to pay attention and contact me !!!! Please stop asking questions instead of answers!!! You are not sorry !!! Please help fix it !!!!
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jack stearman
(@jackstearman) reported
@virginmedia They never confirmed as they said it would be better to wait to see what came back and if you could provide a service But my last conversation they agreed my last bill of £91
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Simon
(@Psychobel) reported
So if I'm going to leave @virginmedia where should I go for broadband? Preferably an organisation interested in me as a customer and will actually be available to resolve problems.
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Mark Ryder
(@mrmarkryder) reported
@virginmedia I was hoping someone could call me on my mobile when I was at work and explain what is going on with the network. The community is as frustrated as I am. I am also on the residents whatsapp group and we are all experiencing the same issues. Virgin were carried out planned works
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Murray Rogers
(@murray_rogers) reported
@virginmedia Looking to speak to someone but damn crap music is doing my head in! Customer Services? Out of contract and looking to make changes but only change will be to an other provider!!
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Sarj Mistry
(@Sarj007) reported
@JattySJohal @virginmedia They are awful, have you had a letter your previous ces are increasing for the second year running.
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Paul Fisher
(@paulmfisher2) reported
@marulg27 @virginmedia Hi I have the same issue finished with VM just having a really bad service with VM and they can not even follow up on a complaint which is more that 28 days. No front end to call VM as "they are busy" or a front to prevent any person contacting them but how much you owe
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Uncle Ho
(@unclehohoho) reported
@virginmedia I have been trying to call your CS team on 0345 4541111 BUT a recorded voice has answered all my calls this morning stating that you are too busy to speak to me. How am I supposed to cancel my contract with you?
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Chris Ray
(@cpray86) reported
@virginmedia The cost has increased exponentially, not sustainable. I'd rather not look elsewhere but running out of options. Had assurances from someone else on your text service (in writing) that something could be done, but then the tool was 'under maintenance' due to a 'technical error'.