Virgin Media

Virgin Media Outage Report in Mountsorrel, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mountsorrel, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mountsorrel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mountsorrel, Leicestershire, England 01/15/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mountsorrel, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Coalville, Melton Mowbray, Leicestershire and Castle Donington.

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City Problem Type Report Time
United KingdomLeicester E-mail
United KingdomLeicester Wi-fi
United KingdomLeicester Wi-fi
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomLeicester Internet

Community Discussion

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Virgin Media Issues Reports Near Mountsorrel, England

Latest outage, problems and issue reports in Mountsorrel and nearby locations:

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia Speak to the Philippines All they do is put the phone down

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now

  • kapzmania Kapzvaghela (@kapzmania) reported from Leicestershire, England

    @virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x

  • jwccarter Jimmy Carter™ (@jwccarter) reported from Countesthorpe, England

    @virginmedia please can you do something about getting back in touch with me regarding my complaint. Your website is as useful as a chocolate fireguard #virgin #virginmedia #workingfromhome

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Thurcaston, England

    @virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection

  • OfficialLukeT30 Luke Taylor (@OfficialLukeT30) reported from Leicestershire, England

    @virginmedia could really do with some help with my internet and TV chaps. DM me.

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    .@virginmedia hands down the worst company out there with the shittiest internet

  • superjayslim jamie ford (@superjayslim) reported from Coalville, England

    @ash_tunstall @virginmedia Sky working fine. Streaming shit loads!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    @virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @virginmedia went down today at work and now it’s stopped me watching #Netflix!!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell

  • Deborahbham Deborah Davidson 🕷🇪🇺🇱🇰🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Deborahbham) reported from Leicestershire, England

    Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance

  • GaPeachUK Deanna VA (@GaPeachUK) reported from Cosby, England

    @virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexWebTweets Alex 🇪🇺 (WFH) (@AlexWebTweets) reported

    Of all the ****** things Virgin Media does I’m kinda peeved the only thing Joe Lycett covered is the early cancellation fee. How about the over-selling and over-utilisation problems in many areas?

  • katieestevenson Katie (@katieestevenson) reported

    Hi @virginmedia Broadband issue locally CR5, you said it would be fixed by 3pm, then 6pm, then 10pm, then 12:05am. Now supposedly 10am but interestingly you don't say which day. Any chance of issue being fixed tomorrow morning? Communication has been poor.

  • k_ross69 Keith Ross 💉1👍 & 💉2👍 (@k_ross69) reported

    Probably not going to be on here that much for the forseeable. Thanks to @virginmedia and their messed up attempt to 'improve their network' I'm going to be left without Broadband access until at least Monday afternoon and likely much longer than that.

  • donnykebab1972 Kieron Griffin (@donnykebab1972) reported

    @virginmedia @richardbranson Internet down again.

  • JJbothwell JJ Bothwell (@JJbothwell) reported

    @virginmedia we had work done on the local area on Monday and as a result our WiFi is very weak. Photos/videos won’t load on social media, only one bar of signal always. I’ve done all the usual tricks (turning off and on again etc)

  • northernsoulan Northern Soul (@northernsoulan) reported

    @virginmedia The issue is much bigger than pressing reset. I was told it’s due to some s and r outage in the area? Can you investigate fully with the relevant team before responding? Thank you

  • Jordan85991604 Jordan (@Jordan85991604) reported

    @virginmedia please fix the internet

  • howlongchef neill reid (@howlongchef) reported

    @virginmedia what’s up with my service? tv has been choppy for the last 2 days messing with my recorded shows and internet was playing up today !

  • xMissWatson Emma Watson (@xMissWatson) reported

    @virginmedia Yeah there’s a fault and you keep pushing back the time to fix it.. Coming up to 3 days without WiFi/TV About to yeet my router out the window 🙃

  • BoxingFan8080 A.G (@BoxingFan8080) reported

    @virginmedia paying for the highest package and all I get is drop outs and no service, its a disgrace.