Virgin Media

Virgin Media Outage Report in Mountsorrel, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mountsorrel, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mountsorrel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mountsorrel, Leicestershire, England 01/18/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mountsorrel, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Leicestershire and Coalville.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicestershire Internet
United KingdomCoalville E-mail
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

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Virgin Media Issues Reports Near Mountsorrel, England

Latest outage, problems and issue reports in Mountsorrel and nearby locations:

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Thurcaston, England

    @virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell

  • kapzmania Kapzvaghela (@kapzmania) reported from Leicestershire, England

    @virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia He booked a gang to fix the broken fibre cable

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia Breaking news The engineers are still working to fix the broken cable Thanks

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia It's been fixed the gang have been working on the broken cable for two hours

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia Speak to the Philippines All they do is put the phone down

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    .@virginmedia hands down the worst company out there with the shittiest internet

  • GaPeachUK Deanna VA (@GaPeachUK) reported from Cosby, England

    @virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    @virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac

  • superjayslim jamie ford (@superjayslim) reported from Coalville, England

    @ash_tunstall @virginmedia Sky working fine. Streaming shit loads!

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • emstoth EMMA🐈‍⬛STOTHARD (@emstoth) reported

    @virginmedia Thanks for your help. I’ve already been down that route as well and I’m awaiting an update that I haven’t yet had

  • TheChop77 Shaun Davies (@TheChop77) reported

    @virginmedia Any help?

  • Matt_C_J Matt Jerram (@Matt_C_J) reported

    @virginmedia @virginmedia NO-ONE at Virgin bothers to read the complaints, much less take direct action on them. What a waste of time. Perhaps better is to just cancel my direct debit since you are in breach of contract anyway??

  • mothergoose412 moira (@mothergoose412) reported

    @virginmedia This is part of the problem I don’t have an account to sign into , never had an account just went out one day about 6 weeks ago and came back to virgin media cables and box !!! I never asked for any of this and I am still trying to get it taken out ,

  • ollywhite Outdoor Olly (@ollywhite) reported

    @virginmedia Sending them back signal no better and I’d be £10 a month worse off… looks like I’ll be moving to a service that guarantees coverage without extra cost

  • TheChop77 Shaun Davies (@TheChop77) reported

    @virginmedia Would they be able to help though?

  • Belasaz_ Alex Williams (@Belasaz_) reported

    @virginmedia And exactly the same as what happens every time, the fix time has been adjusted to midnight tonight.

  • das_omen666 Das_Omen (@das_omen666) reported

    @virginmedia I just want a signal! So whatever needs to be done. Yea can be free!

  • Belasaz_ Alex Williams (@Belasaz_) reported

    @virginmedia You won't give me service credit it isn't consistently off, it gets fixed at usually around midnight then goes of at 8am every day. I've had this happen before with virgin media.

  • Litter_Patrol Joe 🐝 (@Litter_Patrol) reported

    @virginmedia My TV seems to be lousy tonight. Even the picture on the TV guide is badly degraded. Is there a problem in #Blackburn?