Virgin Media Outage Report in Mountsorrel, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Mountsorrel, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mountsorrel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Mountsorrel, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Melton Mowbray and Coalville.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Wi-fi | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mountsorrel, England
Latest outage, problems and issue reports in Mountsorrel and nearby locations:
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Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England
@virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom
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Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England
@virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!
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Faizal Momoniat (@faizalmom) reported from Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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Gareth Lloyd 🇪🇺🏴🇬🇧 (@El_Lloydie) reported from Leicestershire, England
Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!
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Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England
@virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.
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★Stu Mäc★ (@stumac8) reported from Glenfield, England
@Leicester4life @moneybanks14 @ImTheDoctor @virginmedia @AmazonHelp I never tried it on the tivo box just on a firestick and it was crystal.
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Safetypenfold (@SteveRiches4) reported from Leicestershire, England
@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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Sinead Bacon👩🏼⚕️ (@prinnysinead) reported from Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
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Jonathon Riall (@jonnyriall) reported from Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
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Faizal Momoniat (@faizalmom) reported from Leicestershire, England
@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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Lisa Pitt (@lisa_c_pitt) reported from Gotham, England
@virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.
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Andy Corney (@thecornstar) reported from Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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Martine kotecha (@smarts35) reported from Braunstone, England
@rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!
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Andy Corney (@thecornstar) reported from Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England
@Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!
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Will Pither (@will_pither) reported from Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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Faizal Momoniat (@faizalmom) reported from Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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clare luetchford (@LuetchfordClare) reported from Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England
@virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍
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Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England
@virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Fforde 🖤🤍💜 (@SteveFforde) reported
@virginmedia This morning's was the tipping point for me, I've switched to @Plusnet, please could you get your call centre back up so I can cancel my contract!
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jon (@jonboy196401) reported
@virginmedia Of course this has nothing to do with virgin orbit going bust, hmm.. maybe Mr Branson has dipped into the virgin media coffers to help out 😒 🤔
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Dishevelled and Despairing (@TraumaPhDandMe) reported
@mckee_felicity @virginmedia Their post saying everything is fixed is full of people commenting saying their internet is down. 🙄
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Richy Morton (@Fungedible) reported
@virginmedia Can't get on the website to report loss of service. Phone number not working. What's going on. Hope your Auto compensating is all.
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Simon Charlesworth🇺🇦 (@SP_Charlesworth) reported
@virginmedia This on top of you killing my email account and then losing all record of my complaint. What a company.
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Akram (@akramkhalifah) reported
@virginmedia Well surely you have a NOC team and a P1 response plan. Broadband is a 24/7 service not 9-5.
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Jones (@CorporalJonesie) reported
@virginmedia Listen, and understand. That Virgin tweet bot is out there. It can’t be bargained with. It can’t be reasoned with. It doesn’t feel pity, or remorse, or fear. And it absolutely will not stop, ever, until you are pissed off with the service.
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David Ingram (@DavidIn81218115) reported
@virginmedia Broadband down in HP6 since at least 6pm. Unable to access your site to check status. 150 is also constantly engaged
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Jay Mavery (@JayMavery) reported
@virginmedia It is absolutely disgusting... virgin media service for the costs U are taking every month your service is getting poor and poor with every month.... disgusting I paid every month to get 1gb speed and I do not have even half of this... rubbish
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charlie (@7charlie_) reported
@hetroxyfn @virginmedia mate id take anything over this ****