Virgin Media Outage Report in Mountsorrel, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mountsorrel, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mountsorrel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mountsorrel, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Loughborough and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Melton Mowbray |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Melton Mowbray |
||
| Leicester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mountsorrel, England
Latest outage, problems and issue reports in Mountsorrel and nearby locations:
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac
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Kapzvaghela
(@kapzmania) reported
from
Leicestershire, England
@virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.
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Deborah Davidson 🕷🇪🇺🇱🇰🏴
(@Deborahbham) reported
from
Leicestershire, England
Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance
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Deanna VA
(@GaPeachUK) reported
from
Cosby, England
@virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Speak to the Philippines All they do is put the phone down
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@virginmedia went down today at work and now it’s stopped me watching #Netflix!!
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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lee deaks
(@deaks30) reported
from
Blaby, England
@virginmedia is there a problem in Leicester area Le8 as internet keeps dropping off 👍
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JayBhojani
(@MrBhojani) reported
from
Loughborough, England
@virginmedia £160 a month for you to be shit.
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Jimmy Carter™
(@jwccarter) reported
from
Countesthorpe, England
@virginmedia please can you do something about getting back in touch with me regarding my complaint. Your website is as useful as a chocolate fireguard #virgin #virginmedia #workingfromhome
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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Luke Taylor
(@OfficialLukeT30) reported
from
Leicestershire, England
@virginmedia could really do with some help with my internet and TV chaps. DM me.
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
@stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Conor
(@conorjamesos) reported
@virginmedia Ideally I wouldn’t want this to happen again, but it doesn’t look like anything will change will it? I’m not getting an answer as to why the service in Brighton is so appalling, and what Virgin are doing to rectify this. It’s really unacceptable.
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Stephen Marnick
(@StephenMarnick) reported
@virginmedia really not happy, you are an abysmal company right through to the very end..and very concerning too. Making my (thankfully) final payment to your indian customer call centre and i hear other callers personal details. I don't think you deserve to operate as a company.
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Sirj Singh
(@SirjeetSingh) reported
I actually think @virginmedia are worse than Ryanair to deal with. Such a poor firm. Never dealt with a Company as bad in my life.
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Vik
(@vikasnottm) reported
@virginmedia Your engineer has done it and said there is an issue and replaced the hub.. never returned again to check if issue resolved. I'm not wasting my time with u. Speed test has been done lots of times with speed dropping drastically every few minutes. #virginmediaisshite
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia Yes, but it doesn’t show anything. I’m waiting since April 2020 for a fix for this issue, I’m always told the engineers are working hard to get it fixed in the next few days but it has been 11 months 😐 and now my service is completely down and there is no way to report it
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia Services are still down and I can’t get to your support team to report this
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Ethan
(@EthanCahill198) reported
@virginmedia getting really slow wifi in Manchester pay for 500 pack only getting 5 on download upload is 30 mb
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Andrew Greenham
(@GreenhamAndrew) reported
@virginmedia Speaking with Collections now, a lady called Lynne, who says she cannot help with my credit score???????? If @virginmobile have told Equifax i am not paying, WHEN I AM, how can this be resolved??????? I NEED MY PHONE AND SIM WORKING, This has been ongoing for 3 months
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Journojulz (*may contain traces of optimism)
(@Journojulz) reported
@virginmedia You do not need to set an 11 digit password number to register a number for virgin mobile. I did it yesterday and knew to write down passwords.