Virgin Media Outage Report in Loughborough, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Coalville, Leicester, Loughborough, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Coalville |
Internet | |
| Leicester |
TV | |
| Derby |
Internet | |
| Loughborough |
Internet | |
| Coalville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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paul rose
(@paulrose222) reported
from
Braunstone, England
Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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jonny dickens
(@jonnylovin) reported
from
Groby, England
@virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected
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Katie
(@Katie68833952) reported
from
Leicestershire, England
@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Noumaan Abubakar
(@_Noumaan_) reported
from
Leicestershire, England
@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon
(@JonnyBWoode) reported
@SkyHelpTeam Is there any way that I can have the Sky Multiscreen access but only on the Sky Go app so I can see what I'm recording etc for less than £10 a month? Seems ridiculously high for a service I used to get on @virginmedia for free...
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Hudson
(@AM76Design) reported
@DJLKP @virginmedia I was having low speeds and bad range with Virgin and what sorted it was buying a router. Apparently the one you get supplied is really low quality. I’m now getting over 110mb with the new router.
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zoë
(@zoeajayixo) reported
Why is virgin media wifi so terrible
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Tayler-Jade
(@TaylerJade95) reported
@virginmedia Have done it on multiple devices and all saying ‘NO KNOWN ISSUE’ but today has been the first time that it hasn’t decided to start dropping at 8pm and then keep doing it for the rest of the night, like the last couple of nights
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Jonah
(@Jonah6882) reported
@virginmedia How can I sync my Virginmedia TV signal to stay synced with my Samsung TV? I can adjust the audio delay on both devices but any options chosen still never keep synced!
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Veggiehowtocook
(@veggiehowtocook) reported
@CFCMuzza @virginmedia I face this on a regular basis, have made a complaint not heard anything, its unacceptable
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Danny Saunders
(@DannySaunders1) reported
@ShaunsmithSKS @virginmedia @SamAFCDavies they fixed this problem quickly enough
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Colin Keogh
(@ColinKeogh5) reported
Crappy virgin media TV down again in South Dublin since 11pm last night as usual their useless support web page says there are no issues!!! Boils my blood anyone else in my boat?? #virginmedia
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Rieux Ferdinand ⚽
(@Reece0nline) reported
@virginmedia Called tech support, they asked me the standard questions asked me to turn it on and off multiple times and then said it will be activated at midnight and to turn it off until then..its past midnight and my router is still just flashing green
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Jack Concannon
(@concan93) reported
from
Haydock, England
@virginmedia I have recently moved house the new house has 2 virgin wall sockets one downstairs one up, plugged in down stairs we get 500mbps but we want the hub upstairs so we plugged it into the upstairs wall socket everything is live but now only get 50mbps? Any fix to this?