Virgin Media

Virgin Media Outage Report in Loughborough, Leicestershire, England

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The latest reports from users having issues in Loughborough come from postal codes LE11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughborough, Leicestershire, England 03/06/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Derby, Leicester and Coalville.

Loading map, please wait...
City Problem Type Report Time
United KingdomLoughborough TV
United KingdomDerby Internet
United KingdomLeicester Wi-fi
United KingdomLeicester Phone
United KingdomDerby Wi-fi
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • Sushrutuk Sushrut (@Sushrutuk) reported from West Bridgford, England

    @virginmedia - is there a red button issue on sky sports?

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • KevinRenshaw5 Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, England

    And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

  • RobertRixon Robert Rixon (@RobertRixon) reported from Mountsorrel, England

    @virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain

  • allycardmaker Alison Wilson (@allycardmaker) reported from Leicestershire, England

    @virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many

  • pdenno Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • AdyGoodrich ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported from Leicestershire, England

    @om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔

  • helen6253 helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • av9901 Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England

    Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

  • iRacing74 DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England

    With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

  • _Noumaan_ Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England

    @virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin

  • LizzieMizzie_ Lizzie Jane 🎭 (@LizzieMizzie_) reported from Market Bosworth, England

    @virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

  • IPSiara Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • av9901 Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England

    @virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!

  • robhollanduk Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • doffcapgov doffcapgov (@doffcapgov) reported from Leicestershire, England

    @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia how do I report a problem with our wifi and tivo box

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JKO1968 Nutkin 💙 (@JKO1968) reported

    @virginmedia Terrible service sadly...

  • _ChrisPettitt Chris (@_ChrisPettitt) reported

    @ShaunfromDurham @virginmedia Definitely not the case. If you are struggling then inform your local authority who have a permit/street works team that will get involved. The virgin media contractor is failing it's responsibility to report a damage

  • JoMGraham Jo Graham (@JoMGraham) reported

    @virginmedia Thanks. However. I’ve spoken to them on this number multiple times and been let down by their promises multiple times. They have informed me that they have permission. They keep booking appointments to do the work and having no engineer available. Day after day (7 & counting)

  • ShaunfromDurham ShaunfromDurham 🇬🇧 (@ShaunfromDurham) reported

    @_ChrisPettitt @virginmedia They’ll be used to it, apparently done it loads in other streets. Damaged surrounding path too so better not just patch their hole and leave it. Not long since had a new path down!

  • quackspeak David Cooper (@quackspeak) reported

    @virginmedia I've got "Your mailbox is not available at the moment." for 8 hours now. Can sign in to Virgin Media but not my email. Is there a general problem?

  • SaraNround sara round (@SaraNround) reported

    @virginmedia 15 days later and still no stable broadband . It’s ok though as you’ve been working on it, rectified the issue so cancelled the engineer visit. 🤬#EnoughIsEnough

  • Oliviapetter1 Olivia Petter (@Oliviapetter1) reported

    @virginmedia It doesn’t put me through to a person. And then eventually tells me to hang up and say goodbye

  • Yorkshirebell Anne Bell (@Yorkshirebell) reported

    @virginmedia You will appreciate how inconvenient this is. Aside from the lack of service we have paid for, we are incurring additional expense on our mobile phones and are unable to both leave the house together. 5 promised appointments all missed.

  • MaskedWhore MaskedWhore (@MaskedWhore) reported

    @virginmedia continues to provide the WORST customer service EVER! Every agent I have spoken 2 REFUSES 2 pass me through to a manager! REFUSES to log a complaint! REFUSES to listen to previous calls! Take previous account notes (that I have no control over) as GOSPEL! DISGUSTING!

  • Archtech_design steven jackson (@Archtech_design) reported

    @virginmedia Still not working correctly! FYI Iv had issues since Tuesday but thought it may be Apple! But obviously not!! When are you going to resolve this?? I think Iv been with Virgin for 4 months three outages! Faulty equipment and two engineering issue is this acceptable??