Virgin Media Outage Report in Loughborough, Leicestershire, England
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The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Coalville, Leicester, Loughborough, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Coalville |
Internet | |
| Leicester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Teresa Budworth
(@TeresaBudworth) reported
from
Quorn, England
52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Sushrut
(@Sushrutuk) reported
from
West Bridgford, England
@virginmedia - is there a red button issue on sky sports?
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Simon Noone
(@NooneSimon) reported
from
Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Andi James Chamberlain
(@sarianlives) reported
from
Leicestershire, England
@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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DJ Knight 🇬🇧
(@iRacing74) reported
from
Sandiacre, England
With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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Dane
(@Forest_Dane) reported
from
Beeston, England
@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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ѕαιѕσηѕ ιη тнє αвуѕѕ
(@AdyGoodrich) reported
from
Leicestershire, England
@om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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Uways Bobat
(@UwaysBobat) reported
from
Leicestershire, England
@virginmedia Stfu man. Ur lots internet is utter ****.
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Alison Wilson
(@allycardmaker) reported
from
Leicestershire, England
@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Acupofteaandabiscuit
(@Acupofteaandab1) reported
@virginmedia I tried both numbers! And I got a new remote in the post yesterday thank you . But please fix the numbers
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zaib jameel
(@zaib7854) reported
@mayaaaa_____ I honestly give up with virgin media their internet is slow recently and I’m starting to get pissed off
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t.🌿🇳🇬🇧🇧
(@NwobusKid) reported
@virginmedia I’m sorry but your service is so very trash. No internet since last week, telling us to buy a dongle from a different provider, promising a same day appointment when it’s actually in 3 days time. Run me my money.
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ArmagnacXO
(@fredheymans) reported
@virginmedia It’s still down, I live in central London. What is going on? 24 hours now. When will broadband be fixed ?
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Clive Williamson
(@Cwilliam4222) reported
@virginmedia fell on deaf ears as the customer rep was only interested in telling me how much I had to pay them. Asked to be put through to someone who could help and am still waiting on a contact from them. Although they have managed to email me this morning quoting a £236 early
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FTR PREZZIE
(@FTRPrezzie) reported
@virginmedia my internet is down WTF
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Jon Durant
(@jondurant) reported
So the @virginmedia woes continue. A neighbour was told 8pm for a fix. Still isn’t this morning and your status page, status line think everything is “fine”. It’s not. Automated checks are failing again. It really is dismal & frankly I’ve have better customer service from a rock
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JAY
(@jay28453803) reported
@virginmedia The guy on phone said this is how it is. And it seems I’m just wasting more time here. I honestly expected an apology and a fix but my reward for being loyal customer for over 5 years is having money stolen from me. There is no just reason to Increase my bill 5 times in 1 year!
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Clive Williamson
(@Cwilliam4222) reported
@virginmedia I've been a Virgin Media customer for years. As I'm moving home I notified them via their web chat yesterday that I'm leaving them. Was told I was ending my contract early and will be paying £171 as a termination fee. Pointed out I'm not in a contract but that info
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jake austin🏴
(@jakeaustin137) reported
@virginmedia can’t sign into my account to pay my bill. Apparently I don’t have an account set up which I set up over a month ago. I’ve been getting nonstop emails to pay my bill but how can I when I can’t sign in…