Virgin Media Outage Report in Loughborough, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coalville, Derby, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
TV | |
| Leicester |
Wi-fi | |
| Coalville |
||
| Leicester |
Internet | |
| Leicester |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
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Steve Luck
(@MrluckLuck) reported
from
Ruddington, England
@JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
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ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
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アンドルー
(@MonkeyJuggleDX2) reported
from
Loughborough, England
@SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia my 3G is 100 times better than your crap WiFi
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
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Denis Schluppeck
(@schluppeck) reported
from
West Bridgford, England
@virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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WATCHING THE GAME
(@Pass_Move) reported
@st_eppel @virginmedia Cementing their status as the worst media organisation ever.
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Susan Harrison
(@SusanHa85471577) reported
@virginmedia your phone line is down and cant login to my virgin media. What is wrong with some tv channels. Pixielated
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M
(@Mark451239876) reported
@MSG_112 @SkySports @virginmedia Virgin media promise all these massive fibre downloads yet breaks down all the time. Worst broadband out there. Stick to someone like EE. More reliable
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SJT
(@tenchylad) reported
@MSG_112 @virginmedia @SkySports Yup i am the same and disgusted with the service
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NDMitchell
(@cino71) reported
@virginmedia great isn't it, I can watch TV on sky sports via the virgin TV go app without an issue but can't watch it via my 360 box because of this new modern art looks of picture quality. I'm sure we'll be able to walk away from our contract as you failed to provide a service?
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Stevie Boy CTID
(@CtidBoy) reported
@virginmedia @The_SneakyButch @Ant78uk Virgin ! whats happening to the entire 'Virgin Media' the lot has gone and no one is explaining why ? No one can even get on your service checker ???
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Grok
(@grok) reported
@BrettLodge1 @virginmedia Sorry, I can't fix your TV remotely, but I confirm a major Virgin Media outage is affecting TV services UK-wide today (73k+ reports via Downdetector). They're aware and working on it. Try checking their status page or streaming via Sky Go app if you have access. Hang in there!
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Kevin Long
(@LongyAFC1979) reported
@chrisfharris @virginmedia I thought the same, until I searched virgin media on here and saw loads with the same issue
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Captain Flaptastic
(@Missymoomins247) reported
@virginmedia Will Virgin Media be refunding ourselves and the others who could not watch the 1st match of the season? Your service is expensive enough. You should speak to Sky Sports and get this match replayed ASAP,
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Manni
(@MSG_112) reported
@zedaiahtimms_oE @SkySports @virginmedia It's actually a joke ppl illegal streaming for free are telling me what's happening They still haven't fixed it second half. It seems like sky have paid some third party streaming service that can't handle the traffic