Virgin Media Outage Report in Loughborough, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
TV | |
| Derby |
||
| Derby |
Total Blackout | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Kapzvaghela
(@kapzmania) reported
from
Leicestershire, England
@virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.
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Deborah Davidson 🕷🇪🇺🇱🇰🏴
(@Deborahbham) reported
from
Leicestershire, England
Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance
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Luke Taylor
(@OfficialLukeT30) reported
from
Leicestershire, England
@virginmedia could really do with some help with my internet and TV chaps. DM me.
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
@stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Speak to the Philippines All they do is put the phone down
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Ellie Pratt
(@elliepratt_) reported
from
Leicestershire, England
@DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@virginmedia went down today at work and now it’s stopped me watching #Netflix!!
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac
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JayBhojani
(@MrBhojani) reported
from
Loughborough, England
@virginmedia £160 a month for you to be shit.
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Curtis Hinton
(@CurtisLHinton) reported
@virginmedia never been so stunned by the incompetence of your staff. Lying. Rude. Failing to do anything to assist a customer on a call. Utterly utterly poor.
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Mark parry
(@markparry07) reported
@virginmedia I asked for a complaint to be raised
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Mike Jennings
(@mikejjennings) reported
Love how the @virginmedia helpline runs you through some tests, then says, "and if you still need help, don't worry - you can still chat to one of the team" and then hangs up the call incredible customer service
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Dr. Sven Dingus
(@dwstatic) reported
@mikejjennings @virginmedia It's great how, if the connection is down for ages, but comes back for five minutes out of nowhere, that doesn't count by their very vague, but oddly specific rules.
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Ella
(@ella_mae22) reported
@virginmedia I’ve told you what the issue is. Workmen were doing something with the wires outside (which has happened several times before and we have lost connection) only this time the connection hasn’t come back. So what I want to know is when they are coming back.
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James
(@james19889) reported
@virginmedia useless, incompetent, unable to control their own billing system. Agreed a new deal in February after initially planning to cancel but so far Virgin have been unable to correctly update my bill. Why is it so difficult for Virgin to deliver on what was agreed?
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Mike Jennings
(@mikejjennings) reported
@virginmedia the fact your service has dropped three times in the past month, each time it costs us £60+ in costs and lots of time wasted, and there's no way to get any compensation because services have to be out for two working days before that happens
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Matt Roach
(@Rudginald) reported
@virginmedia MT, if you can’t access accounts how can you get anything sorted? This just sounds like another element of the carousel that is the @virginmedia customer service, you get passed around multiple teams but no one really handles and resolves issues! MR
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James
(@james19889) reported
@virginmedia I have done this a number of times, I get told my request will be actioned within 24-48 hours but nothing changes. I have had another bill today claiming the incorrect amount again and late payment fees threatened as your operator Keith advised me to cancel the direct debit.
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Matt Roach
(@Rudginald) reported
@virginmedia There aren’t enough characters on twitter to respond fully. If you’ve read my tweets the last few days to yourselves, there’s a complaint reference. Please get whichever department was due to call me back in 24 hours to call me back. I’ve now waited 39 hours for this call.