Virgin Media

Virgin Media Outage Report in Loughborough, Leicestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Loughborough come from postal codes LE11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughborough, Leicestershire, England 03/04/2026 11:55

March 04: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Leicester, Coalville, Loughborough and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomLeicester Wi-fi
United KingdomLeicester Phone
United KingdomDerby Wi-fi
United KingdomDerby Wi-fi
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • charlie_bethel Charlie Bethel (@charlie_bethel) reported from Beeston, England

    @virginmedia Very very poor customer service

  • prinnysinead Sinead Bacon👩🏼‍⚕️ (@prinnysinead) reported from Kegworth, England

    @virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄

  • charlie_bethel Charlie Bethel (@charlie_bethel) reported from Beeston, England

    @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.

  • AshArmstrong9 Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!

  • AshArmstrong9 Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Leicestershire, England

    @virginmedia The usual, turn off and turn on again. No solution to the phone line not working though

  • lisa_c_pitt Lisa Pitt (@lisa_c_pitt) reported from Gotham, England

    @virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.

  • jonnyriall Jonathon Riall (@jonnyriall) reported from Shepshed, England

    @virginmedia No issues reported and yet again I can't access any on demand TV tonight.

  • El_Lloydie Gareth Lloyd 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@El_Lloydie) reported from Leicestershire, England

    Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom

  • stumac8 ★Stu Mäc★ (@stumac8) reported from Glenfield, England

    @Leicester4life @moneybanks14 @ImTheDoctor @virginmedia @AmazonHelp I never tried it on the tivo box just on a firestick and it was crystal.

  • james_watts James Watts (@james_watts) reported from Sandiacre, England

    @virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Leicestershire, England

    @virginmedia I’ve tried but can never get through on the phone. Done a few web chats though

  • teaguestar Paul (@teaguestar) reported from Clifton, England

    @virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Darkness_dead__ Darkness Unleashed (@Darkness_dead__) reported

    Any thoughts on fixing the ongoing broadband and TV issues plaguing most of London this week @virginmedia? How can you justify a substantial price hike this April with a substandard service? 1/2

  • fuzzboxo Euan M (@fuzzboxo) reported

    @HarrieSilver @virginmedia @TwitchSupport Brief cut-outs & slowness, but not full disconnections? I thought it was our new router but it sounds like a wider issue.

  • Hammond55Steve SteveIRWINhammond (@Hammond55Steve) reported

    @virginmedia Problem still unable to get through, my mum is in Swansea. Can't upgrade online or via appeither....

  • MarkSawrey Mark Sawrey (@MarkSawrey) reported

    @virginmedia @TheBHF @O2 Why are existing loyal customers treated worse than new ones? Trying to renew tv and broadband after 18 months and the deal is worse than what I was paying and significantly worse that what a new customer would be offered. Don’t understand how virgin media retains customers.

  • withnail69 nathan davis (@withnail69) reported

    @virginmedia Stil happening and 6 day fix. Are you serious?

  • courtmanr rc (@courtmanr) reported

    @virginmedia I just had an extremely poor customer experience on the phone with someone at virgin, I would love for you to review it, can you help me?

  • JohnRelen1 Badmanners (@JohnRelen1) reported

    @virginmedia Sorry but I am having trouble signing into the app keeps saying they are having problems reaching their servers and try again.i have 6 times

  • James_SE13 James (@James_SE13) reported

    @virginmedia Your customer service is CRIMINAL. I had to wait 2 days for someone to connect via your WhatsApp channel, only to repeatedly ignore a question I asked. And your phone lines just disconnect as soon as you get to queue stage. You should be sued for negligence. #fraud

  • jettersafc jetters13 (@jettersafc) reported

    @HarrieSilver @virginmedia @TwitchSupport I’ve had no problems been great past few days. Hoping I don’t get problems today though because I have to complete a sponsor

  • mescottp meSP (@mescottp) reported

    @virginmedia how do I talk to someone? WhatsApp wait time so far 2.5 hours yesterday and 3 hours today. Text message system says no one available. Phone says please use WhatsApp? Do you have any customer service?