Virgin Media

Virgin Media Outage Report in Loughborough, Leicestershire, England

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The latest reports from users having issues in Loughborough come from postal codes LE11 and LE12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughborough, Leicestershire, England 09/15/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, Derby, Coalville and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomLoughborough Internet
United KingdomLeicester TV
United KingdomLoughborough Internet
United KingdomLoughborough Wi-fi
United KingdomLeicester Total Blackout
United KingdomLeicester Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • bradgatetc Bradgate T & C (@bradgatetc) reported from Leicestershire, England

    @virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia terrible service ur sacked I’ll be switching 2mora

  • WiteWulf ☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜ (@WiteWulf) reported from Shepshed, England

    @virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia

  • stumac8 ★Stu Mäc★ (@stumac8) reported from Glenfield, England

    @virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    Well thanks to a combine effort of @GoZwift @virginmedia & @wahoofitness my evenings ride was pity shit... knew I should have gone outside!

  • tasminknightx tasmin x (@tasminknightx) reported from Cotgrave, England

    @virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area

  • PeteMartinPhot1 Pete Martin Photography (@PeteMartinPhot1) reported from Leicestershire, England

    Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE

  • smithy_steel sam steel (@smithy_steel) reported from Beeston, England

    @virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.

  • bradgatetc Bradgate T & C (@bradgatetc) reported from Leicestershire, England

    @virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.

  • rachlb33 Rachel Biddles (@rachlb33) reported from Glenfield, England

    @virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬

  • samingrm Sam (@samingrm) reported from Leicestershire, England

    @virginmedia Internet is down again, worked fine all morning then just stops, nothing on service status has come up

  • smithy_steel sam steel (@smithy_steel) reported from Stapleford, England

    Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    *******!! Got an email saying my virgin media bill is 78 quid that ain't right.. That's almost 30 quid more than I've ever paid.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rach7303 🇬🇧Rach😎🦋🇬🇧 (@rach7303) reported

    @virginmedia PLEASE someone help me! NO BROADBAND SINCE 25 OCT!! VM keep rescheduling cable repull with no explanation as to why! Latest date was 21 Nov, then 22 Nov, then 23 Nov and now 20 DEC!! NO HELP FROM CUSTOMER SERVICES AND STILL PAYING BILL!! 🙈

  • Scowling100 Sally Cowling (@Scowling100) reported

    @virginmedia On my app it shows the same as yesterday saying it will be resolved by 3pm. It's really poor that it's impossible to get through to a human being and you can't call me

  • jonewilson Jon Wilson (@jonewilson) reported

    @virginmedia Yes, the colleague I spoke to (after waiting 45 mins) said there was an outage, and it’d take until 30 Nov to be fixed...

  • georgina_jgr Georgina (@georgina_jgr) reported

    I'm so sorry streamer fam, @virginmedia letting us down again. Theyre saying the fix will now be tomorrow at 1:20pm. </3

  • rossgemmel rossgemmel (@rossgemmel) reported

    @virginmedia Community log in? never heard of this

  • Starrquer Starr (@Starrquer) reported

    @virginmedia That’s the speed my PS4 is getting though - how is that fair? I was getting 15-30mb on the PS4 with 50mb download speed from BT in my last place - how am I only getting 2mb with constant lag issues? The internet keeps crashing as well & is regularly much slower than advertised

  • The_hux The_flux (@The_hux) reported

    @virginmedia I’ve tried for the last 3 days to access my bill. Customer services (via text) have been less than useless, advising me to try again “sometime” later. Is this acceptable? I’d like to cancel.

  • Scowling100 Sally Cowling (@Scowling100) reported

    @virginmedia Can someone (preferably a human and not a robot) call me. Issues again today. Impossible to work from home.

  • two453 OneTwo453 (@two453) reported

    @virginmedia You continue to use the excuse of 'prioritising vulnerable people' for your diabolical service. So how does a genuinely vulnerable person actually get though?!

  • The_hux The_flux (@The_hux) reported

    @virginmedia @KAStandAlone Good luck with the text I’ve been getting texts for 3 days - absolutely useless. Terrible customer service