Virgin Media

Virgin Media Outage Report in Loughborough, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughborough, Leicestershire, England 02/09/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Coalville, Derby, Leicester, Leicestershire and Ashby de la Zouch.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoalville Internet
United KingdomCoalville TV
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomCoalville Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from West Bridgford, England

    @virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this

  • iamj_armstrong James Armstrong (@iamj_armstrong) reported from Beeston, England

    @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

  • im_raj16 Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia Can you please send someone to fix the issue ? Please

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?

  • DirtyLyle Matthew Theobald (@DirtyLyle) reported from Clifton, England

    @virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

  • im_raj16 Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia It’s the same plz help me or plz disconnect the service I give up.

  • Manraj_Virkk Manraj (@Manraj_Virkk) reported from Leicestershire, England

    @virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…

  • roberto85 Rob Parker (@roberto85) reported from Beeston, England

    @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

  • iamj_armstrong James Armstrong (@iamj_armstrong) reported from Beeston, England

    @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

  • Dr_Stav Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, England

    Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts

  • iamj_armstrong James Armstrong (@iamj_armstrong) reported from Beeston, England

    @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

  • PantherAS90 andrew💫 (@PantherAS90) reported from Clifton, England

    @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MsGoelAggarwal Vasudha Aggarwal (@MsGoelAggarwal) reported

    @virginmedia Spoken 2 ur team & gone thru diagnostics multiple x’s. Ur service on & off in area since 19/08/22! How does it take over a month 2 fix? Engineers never know what’s going on! U claim 2b fastest broadband & best service - it’s a joke! Ur service is horrible! Do something!

  • monkhelz Helen Monk (@monkhelz) reported

    @virginmedia We’re back on thank you. An engineer visit was booked while it was still off, can this be stood down now please? Shall I DM the address?

  • Tommyboyle_71 Tommy71 (@Tommyboyle_71) reported

    @virginmedia After 4 hrs on both messaging services I called the team spoke to kaurun he looked at my account said he would speak with a manager and call me back, but it never happened, I feel like you a deliberate in your action to not sort this problem out every month, it's disgusting

  • Dud8294 Dud (@Dud8294) reported

    @virginmedia down yet again can’t even get 2 weeks coverage absolute joke, sick of paying and not getting the service I pay for.

  • MikeWaxman1 Mike Waxman (@MikeWaxman1) reported

    @virginmedia You serious? You think I’ve got the patience to sit on your ‘press 1, press 2’ system and then wait for never for someone to get back to me? Regretting the day I ever chose to move to Virgin. Won’t be sticking around, that’s for sure

  • TonyG99396877 Tony G (@TonyG99396877) reported

    @virginmedia @EGX @ExCeLLondon You have not propelly addressed complaints related to mis-selling by your field sales agent,poor customer support,time and frustration spent contacting your team to resolve the issues related missed appointments. Absolutely appalling!

  • GreenEmily123 ✨Samantha E✨ (@GreenEmily123) reported

    Virgin media is the worst for ******* board band I swear.

  • TonyG99396877 Tony G (@TonyG99396877) reported

    @virginmedia @EGX @ExCeLLondon You have not addressed complaints related to: mis-selling by your field sales agent, poor customer support, time and frustration spent contacting your team to resolve the issues related to missed installation appointments. Absolutely appalling!

  • Domthehatter I've waited all my life for that. (@Domthehatter) reported

    @virginmedia @Paulstuart0 If only you were this efficient when it came to me cancelling your service 🖕

  • lmaolotty Lotty (@lmaolotty) reported

    four outages, 48 hours @virginmedia pls get better customer support