Virgin Media Outage Report in Loughborough, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Leicestershire, Coalville and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Derby |
Internet | |
| Leicestershire |
Internet | |
| Coalville |
||
| Ashby de la Zouch |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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Sam
(@samingrm) reported
from
Leicestershire, England
@virginmedia Internet is down again, worked fine all morning then just stops, nothing on service status has come up
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
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Claire Kilsby
(@clairelouk) reported
from
East Goscote, England
@virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
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hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡
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Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
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dylan james
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia @zzpete And your help page has crashed! Again it’s numerous people
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun
(@ShaunEverywhere) reported
@Si_67 @VMO2News @virginmedia Had to make a complaint so they put the line on a month long diagnostic test to which they couldn’t confirm the fault and they’re letting me out of my contract early but basically refused to compensate me properly for my less than guaranteed speed
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Ross
(@RossRoss012) reported
@virginmedia Yes I’m aware of that, that’s why I’m annoyed the appointment was missed, and no one can tell me why it was missed, so now I’m paying for a service I cannot use, due to a reason that no one can tell me.
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Arun Kumaravel
(@arunkumaravel) reported
@virginmedia Ok ty i wil leave it for another day and then may cancel and resend. Do u guys heard of any known delivery issues may be due to the current storms
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Swilly
(@Sjwilly1) reported
@virginmedia hi, internet down since 12.00 today in Dun Laoghaire. Any update when services will be back? Thks
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ThinkMoreTypeLess
(@Rocket_Dog85) reported
@virginmedia I've tried everything the call centre have suggested and I've had a technician out who failed to fix the problem. Soft and hard reboot, checked all connections on all cables, forced network connection etc
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Zeeshan Aziz
(@Z3e5hanA) reported
@virginmedia Not a service issue, your packages offer some of the worst upload speeds on the market. Your 1gig fibre has what 50mb upload speed? with all lower packages with even less. Your 500mb package offers less than 10% upload speeds. It's been like this for over a decade.
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No Surrender
(@NoSurre28222159) reported
@virginmedia Nothing against your service it’s just the Toxic person in charge of the company.
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Helen Cook
(@HelenCook18) reported
@virginmedia been with an elderly, disabled parishioner who lives on her own. Her virgin box is not working and she’s had no TV for a week. Keeps ringing you but needs someone to visit - please help!
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Don Barrow
(@don_barrow) reported
@virginmedia I rest my case. Great customer service as per usual. 👏 I'll leave you to get back to whatever you're doing whilst you're supposed to be helping your customers. I thought BT were bad.
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Louise Clayton-Hatch
(@clayton_hatch) reported
@virginmedia connection was dug into my garden for the new cable to go in from the box. Neve done. broadband stopped working Fri night. engineer came out sunday & found VM box/cable to house to be the issue. asked VM HQ to arrange a cable to be laid and told me I would receive appointment