Virgin Media Outage Report in Loughborough, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Leicestershire, Coalville, Ashby de la Zouch and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Derby |
Internet | |
| Leicestershire |
Internet | |
| Coalville |
||
| Ashby de la Zouch |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Danny Austin
(@PlasticDannyA) reported
from
Beeston, England
@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
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Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Katy Oliver
(@k28ykaty) reported
from
Sandiacre, England
@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Wood
(@thalumas) reported
@virginmedia we have had no landline in Southend SS2 for a few hours now and have spoken to others having the same issue. I checked your status page and that says everything is fine but I guarantee it’s not.
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Simon Parry
(@sparry951) reported
@virginmedia Service status says no problems. There has been work in the area today but it's not back on yet, TV seems OK but no internet
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@daveyjalfrezi
(@daveyjalfrezi) reported
@virginmedia #virginmedia absolute rubbish service since you sent a text last week announcing planned maintenance in Sheffield 5. Broadband went down a day earlier than u said and broadband and TV been down many times since…and yet again
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Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia But you have a resolution! Why can't you tell me now? Is it a secret?
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Quirky
(@deejaycue) reported
@virginmedia Calling your ‘customer service’ line is akin to doing a deal with the devil and wishing your life away. Anyone getting through should get a medal.
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Raising Moonbows
(@raisingmoonbows) reported
@Ofcom Sorry had to wait until I purchased a mifi device as still no service from @virginmedia but has been submitted
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Quirky
(@deejaycue) reported
@virginmedia That might be true but I shouldn’t have to call at all. As I said from the very beginning, if I can book an engineer visit via the app, why on earth can’t I cancel it ? It allows you to reschedule but not cancel !!! Utterly ridiculous and a waste of everyone’s time.
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Pete Williams
(@PeteJW80) reported
@virginmedia How can you be so bad with your customer service. I’m still waiting on the online chat after hours; and was on the phone on waiting but it just cut out. Is your strategy to be so bad that people just give up and stay with you??
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Ronan Clarke
(@ronanmclarke73) reported
@virginmedia we are having issues with phone, broadband and tv in Dublin west area. Is there an outage?
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J
(@Jakexhorror) reported
@virginmedia great service today, on hold for an hour then cut off. Waste of time! Just want to cancel my package due to a house move 😨