Virgin Media Outage Report in Loughborough, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Leicester and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Derby |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia need help to reduce my bills
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Ellie Pratt
(@elliepratt_) reported
from
Leicestershire, England
@DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
@stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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Nam_n
(@nameez_n) reported
from
Leicestershire, England
@virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow
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Matt
(@MattLaight) reported
from
Leicestershire, England
@virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.
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Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MW Moran
(@mwmoran_) reported
@virginmedia Can you help me? Who can help me? I literally cannot get a straight answer from anyone. I'm about to be saddled with equipment since I am moving after requesting returns packaging THREE times. Can I speak to a HUMAN BEING PLEASE?
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Nathan garbett
(@garbett_nathan) reported
@thehillsdonator @virginmedia I’m having the same problems mate
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Tamara Salem
(@TamaraSalem) reported
@virginmedia Not great. Is it possible to cancel a contract without being left on hold for hours on end? Having to plead with a neighbour to use their Wi-Fi to be able to work is suboptimal.
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eva ☺︎︎ fan
(@buzzybuswelI) reported
anyone else’s virgin media down ??
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taz🔬
(@tazy1x) reported
@virginmedia I need to speak to someone for help. I've been on hold the whole day.
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existential anxiety
(@ThatLebBoy) reported
@virginmedia your wifi is absolutely terrible, and your customer service phone lines being busy every second of the day is ridiculous.
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Kane
(@kanegoswell) reported
@virginmedia I’ve now gone through the same process and been hung up on at 40 mins, now 1 hour and a half wasted of my day. You retention team need to get in touch with me or I’ll cancel my contract.
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Roy Evans
(@reading_roy) reported
@virginmedia Only via the forum as I can't bear to go through the customer centre again - they'll only ask me to go throught the checks again despite me telling them the cable was cut in two by a VM engineer (rightly, I should add). Yet to hear anything though.
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MW Moran
(@mwmoran_) reported
Ugh. @virginmedia I have an urgent issue that needs resolution ASAP, but you're not even letting customers access your phone line? I've never seen that before. I'm also on the online chat, with no response. Are there any humans that can help me!??
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John Cotton
(@jonnycott) reported
@virginmedia I have had problems with my broadband for days. I did tweet a couple of days ago and nothing. I phoned up only for an automated message to tell me to turn it off and on again. We pay a lot of money for this and it is unreliable. Can I speak to areal person about this