Virgin Media Outage Report in Loughborough, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Leicester, Loughborough and Coalville.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Paul Dennison (@pdenno) reported from Beeston, England
@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
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doffcapgov (@doffcapgov) reported from Leicestershire, England
@sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth
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Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England
@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
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joseph langton (@jnlangton) reported from Braunstone, England
@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England
With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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Alison Wilson (@allycardmaker) reported from Leicestershire, England
@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
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Lizzie Jane 🎭 (@LizzieMizzie_) reported from Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, England
And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!
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richard taylor (@richardtaylor37) reported from Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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richard taylor (@richardtaylor37) reported from Stapleford, England
@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England
@virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!
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ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported from Leicestershire, England
@om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔
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Sushrut (@Sushrutuk) reported from West Bridgford, England
@virginmedia - is there a red button issue on sky sports?
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Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England
Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
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helen (@helen6253) reported from West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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Ian Siara (@IPSiara) reported from Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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joseph langton (@jnlangton) reported from Braunstone, England
@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
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Robert Rixon (@RobertRixon) reported from Mountsorrel, England
@virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain
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Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Wright PhD (@thelivingherb) reported
@virginmedia I haven't been given a call time. No-one is calling me back. In fact, I very much doubt anyone is doing anything to resolve this. I filed a complaint over the phone which was then marked resolved so I filed a second complaint online.
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Sarah (@poisongirlsasa) reported
@virginmedia Disappointed to change channel over to @KerrangTV 342 only to find its duplicating what's playing on The Box. Please fix ASAP. Not the type of music I want to listen to and can't seem to get @KerrangRadio on the Radio section 🙁
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Chloe Raccoon (@ChloeRaccoon) reported
@virginmedia That is what your support staff had them do first, before upselling them to a new connection. They can sign into the home page, when they click "email" for the webmail, they get a 404
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Shamir Ahmed Ali🕑 (@MuslimShamir) reported
@virginmedia @Ofcom also please take a look at what Virgin Media did. I placed an order for broadband and they never delivered as promised @YodelOnline. Is that the sort of stuff they will do to others ? #Disgraceful #disgusting
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Anton1st (@Anton1st1) reported
@DowndetectorUK Is there a problem with Virgin media WiFI in the Croydon CR2 area
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Joe (@AnApeNamedJoe) reported
@virginmedia Yep, I did that last year, and it told me nothing, only that someone would get back to me, which they never did.
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Becci Emmens (@beccibooxox) reported
@virginmedia Hi I just tried ringing this number but there was no option to talk to an adviser because my bills overdue, and it will remain overdue because I'm not paying for a service I'm not receiving.
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Russell Stockman (@RStockman19) reported
@virginmedia Yes all other devices connect to the router absolutely fine. Which now you’re going to tell me there is no issue with the router… hence why I’m in this predicament. As @SamsungUK are telling me it’s not their tv because it connects to my mobile hotspot there it is also fine
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Lee UHF (@LeeUHF) reported
@virginmedia Provide the service I'm paying for. Makes it worse the way you fix a problem with my service is to sign me up to a bigger contract. That's just despicable. Signing people to q contract for a product not working then making them sign up to spend more money instead of fixing it.
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Lee UHF (@LeeUHF) reported
@virginmedia I'm fact please send me an address to write a letter of complaint