Virgin Media Outage Report in Loughborough, Leicestershire, England
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The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Derby, Loughborough, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
Internet | |
| Leicester |
TV | |
| Derby |
Internet | |
| Loughborough |
Internet | |
| Coalville |
Internet | |
| Coalville |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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Katy Oliver
(@k28ykaty) reported
from
Sandiacre, England
@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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Chloë Pritchard
(@sewychloe) reported
from
Leicestershire, England
@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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Danny Austin
(@PlasticDannyA) reported
from
Beeston, England
@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
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mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BigGbythesea
(@BigGByTheSea9) reported
@MoneySavingExp re: Virgin Media link from April. VM not applying the £100 credit. No way of challenging. Can MSE do anything, as this is rubbish if it doesn't work!
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SirShloy
(@SShloy) reported
My internet is down for Like the ****** 15th time this month when ******** are virgin media going to 👏SORT👏THERE👏****👏
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steveCOYS 😡😡
(@harwood_steve) reported
@virginmedia once again you fail me as up at 4:45am to find no broadband connection in the London E4 area, so I’ve had to rush into work to do my job! This is exactly why I left VM 18 months ago & what a mug I was to go back thinking things had improved #Disgusting
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🇧🇷
(@WaIkerrr) reported
any1 else who’s with virgin media having issues the past week, can’t get under 70 ping my own host lmaoo
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Simon Marshall
(@simondmarshall) reported
@virginmedia Overnight someone turned the switch off so I had to turn it back on. Given virgin is unwilling to resolve this issue, what is the quickest way for me to leave virgin and go with another provider? I am out of contract. When I call virgin I can’t get through.
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David *****
(@David_Ninny) reported
@virginmedia I've told the company several times I'm ending my contract, compensation for awful service still not come through, complaint went nowhere as the rep cbfa investigating (copy paste reply). Cancelled direct debit as well.. I'm no longer a customer. Sort it out please
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Mike Oxmaul, OBE
(@MikeOxm44874882) reported
@elfinface @History28418461 @rec777777 It depends on your package. We've got Virgin Media, the whole 9 yards. BB, Landline, Sky Sports, etc. They wanted £125 pm for it but got it down to £80, so Sky are pretty much LfL. That said, should my circumstances nose dive, it's gone immediately.
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how turn off internet? 🏳️🌈
(@PutinTookMySon) reported
Virgin Media are ******* scam artists fix your **** you lazy *****
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Edward Cassidy
(@Cassidy77Ed) reported
@virginmedia Broadband down since Monday afternoon. Call customer service number and get automatic message about engineers and complex problems. Want a time for fixing broadband. Want compensation for lost time having to find another connection rather than WFH. Get in touch now.
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lesley mahon #TeamLH
(@lesleymahon) reported
@virginmedia Hi, Apparently there have been broadband issues in my area which hindered access to emails. Seems to have been resolved now. This is happening quite a lot recently. Anyway, all good for now.