Virgin Media Outage Report in Loughborough, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Loughborough, Coalville, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
TV | |
| Derby |
Internet | |
| Loughborough |
Internet | |
| Coalville |
Internet | |
| Coalville |
TV | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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Danny Austin
(@PlasticDannyA) reported
from
Beeston, England
@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
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Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
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Katy Oliver
(@k28ykaty) reported
from
Sandiacre, England
@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robot Archie🇪🇺💙
(@RobotArchie) reported
@Brunorini @virginmedia Service restored
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jules dewick
(@DewickJules) reported
@virginmedia i can’t login to my account as I’ve lost my details, I’ve tried to contact you by phone 3 times and no one has answered for an hour each time... I need to speak to a representative ASAP
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abdullah
(@abdullah17801) reported
@virginmedia Unfortunately we all going through rough time ... I have received letter saying my bill will increase and if I can’t afford it I have to cancel it so another headache on top what we have
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abdullah
(@abdullah17801) reported
@virginmedia it’s really disappointing after I renew my broadband now they increase it for me and applying new price different than what I have been told and when I called to find out the customer service on phone make it worst 😡
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John Nicholson
(@funkledunkle) reported
@virginmedia BT Sport Extra channels are not loading. Blackpool are hardly ever on and now it won’t let me watch. On 360 box, which is a massive downgrade from the TiVo. Currently on hold for your technical support too. Very poor service.
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Jamie Barker
(@jamiebarker70) reported
@virginmedia So I phoned the customer service and they told me this will take 24hours, then blind transfer to someone else who said it'll be 1pm, we are now at 4pm and someone just said 48 hours. I've said you've cut my services off despite me asking for the home move not to be..
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Cory ‘SAVE THE ARTS’ Shipp
(@coryannes) reported
Anyone using #VirginMedia who are subject to a price hike in March. You can leave with NO CANCELLATION CHARGES. Leave that abysmal broadband and customer service behind - thank me later. 🥳
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Londons DayCzarView
(@Tomqtaxi) reported
@virginmedia I still have had my issues resolved
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pimoroni
(@pimoroni) reported
@TheFlyingKipper @virginmedia Yes, that's definitely damaged. We test every single unit after assembly so it must have happened in transit. I'm really sorry about that. :-( The support team will arrange a replacement for you!
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Dan Mayers
(@amannamedanon) reported
@virginmedia Hi, I would like to cancel my broadband. I have been on hold for 3 hours after being cut off twice. Can someone help, please?