Virgin Media

Virgin Media Outage Report in Loughborough, Leicestershire, England

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The latest reports from users having issues in Loughborough come from postal codes LE11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughborough, Leicestershire, England 11/05/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Leicester and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomLeicester Wi-fi
United KingdomLeicester TV
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • bradgatetc Bradgate T & C (@bradgatetc) reported from Leicestershire, England

    @virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡

  • dylanjfarrell dylan james (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia @zzpete And your help page has crashed! Again it’s numerous people

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too

  • bradgatetc Bradgate T & C (@bradgatetc) reported from Leicestershire, England

    @virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary

  • ZoeYoungUK Zoë Young 💁🏼‍♀️ (@ZoeYoungUK) reported from Loughborough, England

    @virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.

  • clairelouk Claire Kilsby (@clairelouk) reported from East Goscote, England

    @virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡

  • IrfhanFox Irfhan Mururajani (@IrfhanFox) reported from Leicestershire, England

    Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠

  • hollibob hollibob (@hollibob) reported from Stapleford, England

    @virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.

  • PeteMartinPhot1 Pete Martin Photography (@PeteMartinPhot1) reported from Leicestershire, England

    Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

  • smithy_steel sam steel (@smithy_steel) reported from Beeston, England

    @virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LichVtuber Froot 💀 VSHOJO (@LichVtuber) reported

    @Strippin @virginmedia Having some issues with virgin media internet right now too 😭

  • andyclayton Andy Clayton (@andyclayton) reported

    I contacted @vmbusinesshelp using their text service 33 hours ago and they haven’t responded, short of confirming my company name and postcode. Do you think I should give up yet? (I fixed the problem myself, but they don’t know that.) #virginmedia #notimpressed @Ofcom

  • blindcube Alberto Lietor (@blindcube) reported

    @virginmedia @_dreamer_ Yes, but when you break the contract the "solution" is you can leave free of charge, we never ask for a economic compensation. It's in the contract yes, but customer cannot modify the contract, you can whenever you want. Clearly unfair.

  • TundeTuga Tunde Tuga (@TundeTuga) reported

    @virginmedia I’ve just spent nearly 30mins being told that an engineer needs to be scheduled to fix my vulnerable mothers landline just for the phone to go dead after two of your employees answered and didn’t resolve Jack sheeet

  • LynnWat78336398 VampyTheSquid (@LynnWat78336398) reported

    @virginmedia Well, that's several hours of my life I won't get back... As I haven't memorised all the information from my now non-existent account, it looks like they can't help. So I've to phone 789. Which I did YESTERDAY & got a bot telling me that it would be at least a 45 minute wait!!

  • JohannesHaider Johannes Haider (@JohannesHaider) reported

    @virginmedia yo, could use some help, could someone DM me please?

  • StealthyAssassn David Winder (@StealthyAssassn) reported

    Erm hello @virginmedia can you answer about an outage I. The Torbay area? And how long do you think it will be down. My business relies on the internet and without it I’m currently making no money like I should be.

  • flossybball Flossy #MUFC 🇮🇪 (@flossybball) reported

    Delaney stfu!!! Virginmedia sort out your commentators for **** sake. Between him and that other arsewipe Quinn its a collective of Manchester United hating gombeens

  • MrDaftEddie MrDaftEddie (@MrDaftEddie) reported

    @virginmedia Having a problem with your service, my 82 year old father-in-law has been left without a working phone line after your engineers replaced a connection. No help from 150, meaning he will be left with no form of external communication!

  • natasha_stokes Natasha stokes (@natasha_stokes) reported from Scarborough, England

    @dieselking69 @Outriders Nah the wise choice would be to scrap virgin media and go with any other provider as virgin media is the worst one in existence.