Virgin Media Outage Report in Loughborough, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Derby, Leicester, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
TV | |
| Derby |
Internet | |
| Leicester |
Internet | |
| Coalville |
Internet | |
| Leicester |
Internet | |
| Leicester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
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Tim Dawson
(@timdnottingham) reported
from
Leicestershire, England
@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Not the only thing slow is it!
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Mr T O'regan
(@Taidhgh) reported
from
Beeston, England
@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now
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Chloë Pritchard
(@sewychloe) reported
from
Leicestershire, England
@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
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bilal manzoor
(@B17AL) reported
from
Leicestershire, England
@virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
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Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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👹🧧Evapunk (They/He)🌈🌸
(@evapunk333) reported
I swear to ******* god Virgin Media, if you don't get your **** together and fix Vox's internet, I am gonna be pissed. I woke up before 4 am for this and rented a frigging movie that I now will probably not even be able to watch. (cont)
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Kiseki77
(@Kiseki717xov) reported
virgin media i’m really mad at you😡 why can’t you just let him fix the network😡
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Mark S 121115 🇮🇪🏁😷🇺🇦
(@Mark121115) reported
@virginmedia WiFi is down.
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Char Louise
(@CharlotteChappy) reported
@virginmedia Hi, I'm a new customer with my service & contract starting tomorrow but I haven't received any of the hardware yet so I'll be without any services. Can you sort this please? I chose delivery earlier in the week but nothing has been delivered. Not a good start!
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Leighton George
(@LeightonGeorg18) reported
@virginmedia It says there’s no problems! But there is, it cuts out often!
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Victoria kortekaas
(@ToriaK_75) reported
I think @virginmedia might be narcissist currently being gaslighted by them, telling them I don't want their service they keep telling me I'm wrong ( they don't want to leave me unconnected )
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_walbs_
(@_walbs_) reported
I emplore everyone to avoid @virginmedia so called customer service at all costs. Its ridiculous, emails seemingly written by children, conversations with bots. Is this where society has got us now ??
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Durp ¦ Wes
(@its_durp) reported
Average UK internet speeds are 40mbps. I have speeds of 100+Mbps. I have internet issues @virginmedia claims that the internet issues is because we have slow speeds 👀
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🥀 Rose 🥀
(@SocialistGal_07) reported
@JustMeBeingMe4 @virginmedia @Ofcom Honestly was with them over 10 years ago and shame their service is very much the same. Would never go back to them.
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Ian May - Travel Man
(@MrIanM) reported
@virginmedia have me on hold for ages on a premium line because I'm trying to leave them. They don't allow you to do it online. This is not OK or fair. Can anyone help with the legalities of this? @Virgin