Virgin Media Outage Report in Loughborough, Leicestershire, England
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The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Loughborough, Coalville, Leicester, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Loughborough |
Internet | |
| Coalville |
Internet | |
| Coalville |
TV | |
| Derby |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia your WiFi is dog shit
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Simon Staskiewicz
(@SimonStaskiewi3) reported
from
Leicestershire, England
@virginmedia Totally down
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GOD
(@ManLikeJr) reported
from
Leicestershire, England
@virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off
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Anisa
(@cookwithanisa) reported
from
Leicestershire, England
@virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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Rebecca Hatch
(@hatch_rebecca) reported
from
Ruddington, England
@virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia my 3G is 100 times better than your crap WiFi
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Gautam Karelia
(@GautamKarelia) reported
from
Leicestershire, England
@virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!
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Billy Robson✊🏻💨
(@billyrobson) reported
from
Ashby-de-la-Zouch, England
@virginmedia have we got a problem in LE65 2PP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Tibbetts
(@stevetibbetts) reported
Right, @virginmedia; firstly - dont lie! I've had no missed calls recently so no, you didnt try and call. Secondly - telling me to reboot the broadband hub and "see if the problem persists" does not count as fixing the problem. I've done that and it still persists.
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Tamimi
(@tamimi_dev) reported
@virginmedia Like I said, that's your problem, not mine. If you're in disagreement, please forward this whole thread to the complaints team and we can re-open the ADR claim. Just to reiterate, I'm not calling you. You've got my account number and therefore my contact details.
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Retromombie
(@Retromombie1) reported
@virginmedia You at 11:19, Jan 6: I need a dead lock letter off you so i can finalise my complaint with telecommunications ombudsman please
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KAL🔰
(@Kal_Noray) reported
@virginmedia Broadband issues. Loss of range in house. Also my contract ends this month.
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Bill
(@FoodHoxton) reported
@virginmedia I would like to cancel my broadband contract the connection is shocking
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Simon Lansley
(@simonlansley) reported
.@virginmedia today we are a family of five (two working adults, two homeschooling children and one University student) all trying to work online. My wife is starting a new job today lecturing and your service is intermittent (at best) #virginmedia
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The Purple Stitcher
(@madscouser) reported
@virginmedia I work for the NHS & am now really struggling to work from home and therefore having to put my health at risk and go in and work in the hospital more than I need to due to the ongoing issues with the broadband!
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Jamie Foster
(@jamiet72) reported
@virginmedia can I please ask what did you do to the WiFi on New Years Eve? My WiFi reception is so bad throughout my house. We are not able to watch any TVs throughout the house. I even bought a new TV just in case it was that. Please advise as I may need to move to BT.
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Rana Shahbaz
(@rshahbaz) reported
@ruthm4x @virginmedia Called a couple of times and after wasting your time over the phone, they pass to cancellation team, they keep hanging up the phone without speaking to you. It is terrible at the moment!
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The Black Mullet
(@BlackMullet) reported
@virginmedia Hey virgin media. shocking customer service. Never answer the support line. #virginmediabad