Virgin Media Outage Report in Loughborough, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Derby, Leicester, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
Internet | |
| Coalville |
TV | |
| Derby |
Internet | |
| Leicester |
Internet | |
| Coalville |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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Andi James Chamberlain
(@sarianlives) reported
from
Leicestershire, England
@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
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Uways Bobat
(@UwaysBobat) reported
from
Leicestershire, England
@virginmedia Stfu man. Ur lots internet is utter ****.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stella newman & also vicky zimmerman...
(@stellanewman) reported
@virginmedia Resolution in the inconsistencies in my nearly four hours worth of phone calls to your customer service line today - somewhat not suited to this medium, and could I actually speak to a human about this on the phone who can take charge of the issue please or is that not possible?
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Kelly Rowland
(@Kel2379) reported
@virginmedia absolutely disgusted with the service we are receiving from Virgin media. Lost at least 2 whole days of tv & internet last week resulting in me missing my kids being on tv & lost of work earnings now another 2 days of nothing, with no fix time. Not good enough
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Dennis Woodhouse
(@dwoodhouse1) reported
@virginmedia @SteveReedMP what are you doing about the chronic bad state of Virgin media cabinets in Croydon and the difficulty of trying to report and Track repairs to cabinets in Croydon north and nationally why don’t they have online way to do it easily they are a internet company
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Dom Kane
(@Clearlyoptional) reported
Honestly why am I still with @virginmedia nothing but constant connection issues. Why would anyone pay for a premium service and not get one. Someone pass me the idiot sticker 🥲
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Emily ♡
(@ArianaFtZaynx) reported
.@virginmedia is a **** company and you should avoid them at all costs! Ordered a phone 5 days ago and still got nothing! 🙃 crappy customer service also! No help at all!
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Kieran Ashton🏴🇧🇪
(@kieran_ashton1) reported
**** virgin media all my homies hate virgin media
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Roadripper
(@Roadripper_gg) reported
Ever since I got the 5G shot my internet has been dropping out, wtf is this Virgin Media??
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Adam Elphick
(@AdamElphick) reported
@virginmedia Just got new Hub 4 & 1GB service. Loving the speed but why is the Hub 4 software STILL BUGGY? You can't change device names properly on the home screen - only the top row devices! Come on Virgin sort this bug out! It's clearly just a UI issue.
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Emma Senyard OBE
(@Percinauld) reported
@virginmedia Still no WiFi in E18! Reported to help desk but still out
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karl bedward #1615 🔴⚪️
(@Boycie_gaming) reported
@virginmedia They came 2 hours after the time slot they did what they could today, it seems we have an issue with the box for our street so they are returning to sort that out tomorrow so for now still poor internet connection and limited virgin channels