Virgin Media Outage Report in Loughborough, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Leicestershire, Coalville and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Derby |
Internet | |
| Leicestershire |
Internet | |
| Coalville |
||
| Ashby de la Zouch |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
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Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.
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IG: marvy_xo
(@marvy_xo) reported
from
Leicestershire, England
@virginmedia my wifi is not working in my area still!!! what is all this!!
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
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HaloOolee
(@lolom5m5) reported
from
West Bridgford, England
@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vivian Quynh Pham
(@qpviv) reported
@virginmedia I've been without wifi/all service for 6 months and appnts to fix it has been constantly pushed back by your team. Now your team is refusing to pay out compensation and I've had to pay for alternate wifi AND for the acc even though Ive had no wifi. Why is this okay?
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Cllr Emma Edwards
(@bristol_pip) reported
The difference between @EE and @virginmedia is day and night. EE: we took 3 extra days to connect your new service, have £87 credited to your account. Virgin, we didn't send you a return kit so you were late disconnecting your kit, we shall charge you extra on your bill.
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Steven Wilson
(@swilsonnews) reported
@virginmedia It's working now with the correct white light showing. There are too many times when it's not, so there are different lights showing depending on the problem.
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Steven Wilson
(@swilsonnews) reported
@virginmedia That's just the problem. You don't resolve it. You never have. Time to try someone else.
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Phil mills
(@72sav) reported
@virginmedia poor customer service placed on hold as operative said he did not want to speak about this subject. Been with you 23 years not the service expected #VirginMobile #CustomerService
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Jessspare Louise
(@JessspareL) reported
@virginmedia your phone customer service is appalling and extremely rude!!! We have been hung up on 3 times just trying to fix a simple problem This is absolutely ridiculous!!!
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A
(@A_MyRules1) reported
Seriously pissed off! @virginmedia why can’t I speak to anyone who understands my simple request! I want to speak to someone about my EXISTING COMPLAINT!! Who can help me now??
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Guy Williams 🇺🇦
(@CamberMan) reported
@virginmedia @AyazAbbas_ Nice spelling but VM customer service only exists of you're a new/potential customer. If you're a loyal customer it's tough crap. We've had enough & are cancelling too
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Luke (The Skerry Hill)
(@Badgersmack) reported
@bristol_pip @EE @virginmedia Virgin once tried to charge me £250 for a box because they were late picking it up. Never using them again.
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Vivian Quynh Pham
(@qpviv) reported
@virginmedia Hi Service has not been fixed at all. And it has been completely offline for 6 months.