Virgin Media

Virgin Media Outage Report in Loughborough, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughborough, Leicestershire, England 01/12/2026 11:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Leicestershire, Coalville, Ashby de la Zouch and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomDerby Internet
United KingdomLeicestershire Internet
United KingdomCoalville E-mail
United KingdomAshby de la Zouch Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia Nope got rid of virgin Problem solved

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia how can I contact you to cancel my service

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks

  • PlasticDannyA Danny Austin (@PlasticDannyA) reported from Beeston, England

    @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

  • looby1376 Laura Coxon (@looby1376) reported from Ruddington, England

    @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer

  • k28ykaty Katy Oliver (@k28ykaty) reported from Sandiacre, England

    @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

  • b17yvw Billy Patel (@b17yvw) reported from Birstall, England

    @virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔

  • sewychloe Chloë Pritchard (@sewychloe) reported from Leicestershire, England

    @virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?

  • yogi7592 Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.

  • imageprincess Amanda (@imageprincess) reported from West Bridgford, England

    Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

  • Jim_Hulbert Jim Hulbert (@Jim_Hulbert) reported from Leicestershire, England

    @virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.

  • ChrisHolton99 Chris Holton (@ChrisHolton99) reported from Leicestershire, England

    @Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!

  • dannychappo Danny Chaplin (@dannychappo) reported from Beeston, England

    @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

  • Taidhgh Mr T O'regan (@Taidhgh) reported from Beeston, England

    @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireP1601 Claire (@ClaireP1601) reported

    @virginmedia Ok I’ll try it again, we tried to do it in September to no avail. Anyone looking at the contract will see it hasn’t been used for nearly a year, I can’t even log in with the number but you keep on taking the money and I keep losing hours trying to cancel it. it’s only £20pm??!!😡

  • pabsbaker Paul Baker (@pabsbaker) reported

    @virginmedia I negotiated a certain price, clarified with the agent (long time customer) and my bill happens to be £5 more per month and there is nothing in the notes to say otherwise so apparently I am mistaken! Your service has dramatically gone down hill.

  • tonks1984 Property Pilot (@tonks1984) reported

    @virginmedia Hi no issues with the service on there. Still drops off after 10-15 minutes.

  • sharpeangle Graham Sharpe (@sharpeangle) reported

    @virginmedia Because I'm told it is the only way to resolve the problems I've been having since the system blocked me out of my emails.....this has been ongoing for 3 weeks with no resolution....

  • bigdee64 denzilknox (@bigdee64) reported

    @virginmedia It has nothing to do with black spots the whole internet has been down since yesterday nothing

  • HatsJohnny Johnny Two Hats (@HatsJohnny) reported

    @virginmedia Thank you. I'll try again in a few days. It's a terrible phone line as there are no options that are obvious for this kind of query. Such a shame you don't accept emails. Would be much easier for your customers. Happy new year.

  • EyeDispenseHD David Crystal (@EyeDispenseHD) reported

    @virginmedia Without internet there’s no wifi. Heating, lights, music, Apple TV, Netflix...all smart in my house. The case for switching to home broadband via a 5G router service is building.

  • ClaireP1601 Claire (@ClaireP1601) reported

    @virginmedia Yes but that calling and waiting indefinitely to speak to someone thing is a problem when you’re just trying to help your ex partner sort this out. I sort everything out for the children, he pays the bill. If someone could call him that would be so helpful.

  • Fran_J_Mac Fran McIntyre (@Fran_J_Mac) reported

    @virginmedia @agcolehamilton Still down. Any ideas when EH4 will be up & running again?

  • tickadiboo74 Sarah Lou 🥀🏳️‍🌈⚖️🧐🦉💛💙🎼 (@tickadiboo74) reported

    @virginmedia Thank you. I will say services aside, customer care has never been an issue. Perhaps he was hungover. Either way I’m properly hacked off.