Virgin Media Outage Report in Loughborough, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Derby, Leicester and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
TV | |
| Derby |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Phone | |
| Derby |
Wi-fi | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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jonny dickens
(@jonnylovin) reported
from
Groby, England
@virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Katie
(@Katie68833952) reported
from
Leicestershire, England
@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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paul rose
(@paulrose222) reported
from
Braunstone, England
Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fizzle
(@Fiona440301481) reported
@virginmedia 2/2 cannot speak to a complaints team or managers. They will only come near us after it’s resolved. We’re working from home and self employed. Beyond frustrated! Can someone with some authority to help with interim solution call us if I give you our details?
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Paul Ware
(@13PaulW) reported
@virginmedia 2 days ago. That you want another £225 after taking £198 for 3 days worth of service
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Richard S
(@engineer59a) reported
@virginmedia So your customer services really don’t want long term customers then? Took chance to upgrade my Virgin account with Intelligent WiFi at upgrade price of £5/month and included with my current deal at £43/18 months
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Dr Cinnamon Remote
(@cinnamonremote) reported
@AnnMemmott @virginmedia Whioo of e you’re at it, @virginmedia could you stop sending me some random guys bill to my email address? It’s been going on for years, I’ve emailed, phoned, and it’s tough to get through if you aren’t a customer.
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Naomi Lee
(@NaomiLe52020063) reported
@virginmedia No you won't. You've said that before. Your other colleague just put me through to a robot. Still waiting on a call back from this morning. 5 hours ago. So, no, you can't help. I'll be cancelling. Thanks
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Robert Cameron
(@bobbyc1958) reported
@virginmedia My service is dropping numerous times in a day, i am unable to carry out my Job while working from home. Router's been replaced, engineers been out, need a real techie on this not a call desk person. Please help. I sit on the phone for 40 minutes then get cut off.
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Fat Joe
(@Ash_worth) reported
@Dawntildusk_ @virginmedia @skytv I just want a service that works!! 😭😭
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Sid Rhule
(@sidrhule) reported
@virginmedia Thank you for your time, but please be aware that after 1hr, I am actually no nearer a solution to the problem. I need a real solution. Having calls at home asking security questions. Now I have cancelled my cards, but can't access my account to prevent more fraud. Disappointing
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Wayne Rogerson
(@WRogerson) reported
@virginmedia HELP, I can’t speak to your cancellations team, been passed around and then transferred and the call ended! Tried this a month ago......hopeless situation. I’ve cancelled my DD but you email me for payments. No longer want your services, my contract ended June 18.
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TPL
(@TPL10081737) reported
@virginmedia And my refund For a months poor or no use?