Virgin Media Outage Report in Loughborough, Leicestershire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Coalville, Loughborough and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Phone | |
| Derby |
Wi-fi | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Coalville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
-
★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking
-
Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
Well thanks to a combine effort of @GoZwift @virginmedia & @wahoofitness my evenings ride was pity shit... knew I should have gone outside!
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
-
Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
-
sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
-
jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬
-
sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
-
hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
-
OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
-
Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
@virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.
-
Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
-
Sam
(@samingrm) reported
from
Leicestershire, England
@virginmedia Internet is down again, worked fine all morning then just stops, nothing on service status has come up
-
Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
-
Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
-
Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia
-
Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
-
Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.
-
Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Balal
(@Blolol) reported
@virginmedia existing customer and did a renewal on TV, net and phone line end of October 2020, reduced total monthly bill - had an email to say there'll be a £3.50 increase from march 2021. I'm sure I've read deals after 20th June or something are unaffected. Please fix this.
-
Sarah Ganfield
(@SG4T4SG) reported
@virginmedia can you let me know the phone number for disabled / visually impaired customer helpline please?
-
Rob
(@Robert_Ze_Bruce) reported
@virginmedia why is it I can ring your sales team and get through in minutes, but when I use your messaging service about an overcharge, I wait 6 hours for one reply and never hear from them again? 3 days of trying with no resolution.
-
Darren Borrow
(@dborrow88) reported
@TomoTheTechie @jukeyz Virgin Media will have a duty of care to him as a customer. I'd recommend probably moving from a consumer line to a business line in order to get them to take the issue more seriously due to the amount of times this is happening, if they cannot help then move ISPs to 1 that will
-
Anunitha Thomas
(@Octavesymphony) reported
@virginmedia "the team" didn't mention, this was an the BOT that responds when you call. Unless that's what you mean by team. Yup, guess noone is going to pick up tonight after 3.5 hrs. Really really displeased with the service
-
Chris Curtis
(@palace65) reported
@virginmedia My initial question is can I cancel my contract
-
Stefen Radyk
(@SanguineVoyage) reported
@virginmedia #stayconnected I have been charged £35 activation fee which should be free. I spent an hour on phone to be told that CS can't help which is ridiculous. I have my original order email I can forward for proof. Where can I send this to get a resolution please?
-
Anunitha Thomas
(@Octavesymphony) reported
@virginmedia I can't get through to "your team" via text or the phone line!! Hence why I'm out here asking for support
-
pam
(@LadySodbury) reported
@paulsmith7001 @virginmedia Same problem here too
-
Danny Reyner
(@danreyner) reported
@virginmedia just a quick one any reason why the on the go app on the computer has registered the same device 4 times and won’t let me watch. Your help pages are useless so what’s going on??!