Virgin Media outages and service status in Loughborough, England

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Loughborough, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, and Derby.

City	Problem Type	Report Time
Leicester	Internet	2 hours ago
Leicester	Wi-fi	3 days ago
Loughborough	Internet	3 days ago
Derby	Wi-fi	7 days ago
Leicester	Internet	9 days ago
Derby	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

• 
  Faizal Momoniat (@faizalmom) reported 6 minutes ago from Leicestershire, England

  @virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.

• 
  haasty kawa (@haasty_kawa) reported 6 minutes ago from Derby, England

  @virginmedia I’m not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it won’t let me . As I work from home . Here is the area DE248ET

• 
  ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported 7 minutes ago from Leicestershire, England

  @om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔

• 
  paulwitneyphoto (@paulwitneyphoto) reported 7 minutes ago from Ruddington, England

  @virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia

• 
  Andy Oram (@Andyoram25) reported 8 minutes ago from Ashby-de-la-Zouch, England

  Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.

• 
  Matthew Theobald (@DirtyLyle) reported 12 minutes ago from Clifton, England

  @virginmedia Still bad this evening. Pixelating all over the screen.

• 
  Nimfresh.exe (@NimeshDave7) reported 15 minutes ago from Leicestershire, England

  @virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!

• 
  Noumaan Abubakar (@_Noumaan_) reported 16 minutes ago from Leicestershire, England

  @virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc

• 
  John Wright (@juanfelipe1) reported 17 minutes ago from Leicestershire, England

  @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

• 
  Alexandra Johnson (@ASJPhotography) reported 17 minutes ago from Coalville, England

  @virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!

• 
  John D (@Jdd535) reported 25 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

• 
  Liz (@lizdixon77) reported 30 minutes ago from Mountsorrel, England

  @virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!

• 
  Chris hesketh (@cwis75) reported 33 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  Alexandra Johnson (@ASJPhotography) reported 39 minutes ago from Coalville, England

  @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

• 
  Wayne™ (@Dog_in_a_hat) reported 46 minutes ago from Leicestershire, England

  @virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...

• 
  Katie (@Katie68833952) reported 46 minutes ago from Leicestershire, England

  @virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2

• 
  Yv (@yogi7592) reported 46 minutes ago from Leicestershire, England

  @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

• 
  Nick Fitzsimons (@NickFitz) reported 48 minutes ago from Leicestershire, England

  @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

• 
  paul rose (@paulrose222) reported 55 minutes ago from Braunstone, England

  Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this

• 
  Sushrut (@Sushrutuk) reported 60 minutes ago from West Bridgford, England

  @virginmedia - is there a red button issue on sky sports?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donna Tudor (@donna2904) reported 4 minutes ago

  @keithapearson @virginmedia Couldn’t agree more. I’ve spent roughly 6 hours on chat talking to foreign robots and got nowhere. They should be fined for not having a uk call centre. I’ve gave my 30 days notice after 19 years as a customer. They’re a disgrace.

• 
  Fpity (@Fpityyyy) reported 5 minutes ago

  @virginmedia shut up all ur gonna do is boost my signal in reality it does fck all

• 
  Dylhen (@djdylhen) reported 5 minutes ago

  @virginmedia Can you advise on what's happening with services in B30 please?Broadband has gone down.

• 
  Stu Plays XD 🎮 (@StuPlaysXD) reported 7 minutes ago

  @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

• 
  AM (@itsmeitsmeandy) reported 8 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  Martinayres65@outloo (@Martinayres65o1) reported 8 minutes ago

  @virginmedia My complaint has been ongoing and so far you have failed to address it. I have your handler my complaint ref no and he promised I would receive a call back from a manager at 3:00pm. As usual your managers fail to ring back.

• 
  Grifty (@TheGriftReport) reported 8 minutes ago

  Millions of mobile phone users face data rationing and price hikes after Rachel Reeves excluded telecoms firms from a major energy discount scheme. Chancellor Reeves left VodafoneThree, Virgin Media O2 and EE out of the British Industrial Competitiveness Scheme which gives a 25% cut on electricity bills to thousands of other businesses. Telecoms firms are now facing full 33% energy price rises triggered by the Iran war and are drawing up emergency plans including slowing speeds, restricting data during peak times and charging premiums for heavy usage. One network warned up to 9,000 jobs could be at risk and 5G rollout plans shelved. VodafoneThree said it is “disappointed” and urged the Government to protect the critical digital networks the country depends on. Virgin Media O2 added that if the Government wants growth it cannot overlook the networks Britain relies on.

• 
  kevan ramsdale (@KevanRamsdale) reported 10 minutes ago

  @Claim_Respond_V I appreciate Virgin Media complying with the EA2010 trying to dictate the terms you provide a service is both unlawful & arrogantly ignorantly rude #disabledhatecrime you can find my details through my account!

• 
  Therese (@Tesz) reported 12 minutes ago

  @virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service

• 
  Gadge (@gadgetweetin) reported 13 minutes ago

  @virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡