Virgin Media

Virgin Media Outage Report in Loughborough, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughborough, Leicestershire, England 01/21/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Derby, Leicestershire and Ashby de la Zouch.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoalville E-mail
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomDerby Internet
United KingdomLeicestershire Internet
United KingdomCoalville E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • ChrisHolton99 Chris Holton (@ChrisHolton99) reported from Leicestershire, England

    @Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer

  • PlasticDannyA Danny Austin (@PlasticDannyA) reported from Beeston, England

    @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

  • scottydaly1989 Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia are you ever gonna reply to any of my tweets for help!!

  • dannychappo Danny Chaplin (@dannychappo) reported from Beeston, England

    @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

  • scottydaly1989 Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia are you ever gonna help me!!

  • looby1376 Laura Coxon (@looby1376) reported from Ruddington, England

    @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

  • scottydaly1989 Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia costumer service is ****!!!

  • marksperry2 mark sperry (@marksperry2) reported from Rearsby, England

    @virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice

  • b17yvw Billy Patel (@b17yvw) reported from Birstall, England

    @virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔

  • rosstarbard rosstarbard (@rosstarbard) reported from Leicestershire, England

    @Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline

  • ParsonsLinzi Linzi Parsons (@ParsonsLinzi) reported from Leicestershire, England

    @virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful

  • yogi7592 Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.

  • Jim_Hulbert Jim Hulbert (@Jim_Hulbert) reported from Leicestershire, England

    @virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

  • rosstarbard rosstarbard (@rosstarbard) reported from Leicestershire, England

    @virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?

  • shakeelaa_a Shakeela🥀 (@shakeelaa_a) reported from Leicestershire, England

    @virginmedia Why is your internet down!!!

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia Nope got rid of virgin Problem solved

  • k28ykaty Katy Oliver (@k28ykaty) reported from Sandiacre, England

    @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Looopylu13 jojo (@Looopylu13) reported

    @virginmedia I am constantly having to turn TiVo box off and on because of no picture or sound on the tv. And I keep losing my Wi-fi signal

  • pujabhesania Puja (@pujabhesania) reported

    @virginmedia The advisor when i called customer service said if i need s technician the charge is £99

  • sjslfcforever Si Smith (@sjslfcforever) reported

    @virginmedia Thanks for getting back to me but no change we are constantly having signal drops and have to reboot everything at least 3 times a week just to get back to normal we have had this for a year and it seems no one your end wants to help.

  • tom_eakin Tom Eakin (@tom_eakin) reported

    @virginmedia Yes, ‘live’ TV not an issue - anything through any type of catch-up is the problem

  • harkus86 Chris (@harkus86) reported

    @virginmedia It’s lasted 10 days. Appalling service

  • GlasgowCycleGuy theGlasgowCycleGuy (@GlasgowCycleGuy) reported

    @virginmedia Can you advise whencthe cancellation team is in until tonight, i dont want a new package, i just want to cancel

  • eillim_millie Millie (@eillim_millie) reported

    @virginmedia The same according to the info on Deadly Dozen vs the alligators currently on my TV. It's been the same since the clocks changed so think it's linked... How can we fix this?

  • Zachclose2000 zach close (@Zachclose2000) reported

    @virginmedia If it keeps cutting out I will leave it already cut out like 20 times already in 2 hours

  • GeminiChohan1 Gemini Chohan (@GeminiChohan1) reported

    @virginmedia I am having intermittent signal failure daily, whereby my router goes Turns Amber then red.... also mentioned two black spots...!

  • MadAboutAFC suckmyleftone (@MadAboutAFC) reported

    @virginmedia Please save the condescending “sorry you feel this way” I feel this way because it’s true. Everything about your customer service is a pass the buck attitude, doing everything to get people off the phone or Twitter, not to actually help them.