Virgin Media Outage Report in Loughborough, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coalville, Derby, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
TV | |
| Leicester |
Wi-fi | |
| Coalville |
||
| Leicester |
Internet | |
| Leicester |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia He booked a gang to fix the broken fibre cable
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia A gang is coming in 2 hours to fix the cable Thanks
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Breaking news The engineers are still working to fix the broken cable Thanks
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Round
(@_sophieround) reported
Love how @virginmedia are quick enough to answer the phone when you wanna set up with them but impossible to get through to when you need to cancel your broadband 🤔
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KS🏴
(@KaneAlexander19) reported
Virgin media have to be the worst phone provider ive ever had, can’t remember the last time i actually had 4/5g outside
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Matt Pretty
(@mattpretty5) reported
@virginmedia internet has disappeared which is essential for 2 people working from home. We only started with you two weeks ago! I checked your service tracker and it says you think it will be out for the full day. Can you give an update? Postcode is SE23 2EA
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添柏司 TDP
(@tianbosi) reported
@virginmedia Ok I've written to them. Is this a known issue?
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sam
(@SIMON___38) reported
@Mac1965 @virginmedia 100% agree .. they are fraudsters in open day light. Their broadband service is shocking thier customer service is impossible
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Jon H
(@j0nj86) reported
Well @virginmedia broadband has been absolutely terrible the last two days. Constantly cutting off every 20mins for a few minutes each time. Way to make working from home fantastic fun.
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madalina
(@VersedDove) reported
@virginmedia I checked the postcode and all it says is that there are "No known issues". Hub 3.0's results state: "1Gateway IPv4 address is not valid. 2Your broadband connection is down."
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Stuart Richardson
(@pompeyspudgun) reported
@virginmedia worse internet to ever exist! Charge me £48 per month amd never works amd all you say is turn the hub off and on again! Disgusting!!!
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Lita Doolan
(@Litadoolan) reported
@virginmedia It’s your Virgin Email product - since last night I can’t access my mailbox - my chat with Bhavya has just been cut off - is there an issue with your server - I checked online but can see if you are down
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sam
(@SIMON___38) reported
@virginmedia Not really I been trying to fix the issues for the last 2 years I pay for 200gb BB it constantly drops to 10/20mg I must have reset my box a million times iv had engineers who tell me its OK after switching the box on/off so no you can't help