Virgin Media Outage Report in Loughborough, Leicestershire, England
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The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Derby, Loughborough, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
Internet | |
| Leicester |
TV | |
| Derby |
Internet | |
| Loughborough |
Internet | |
| Coalville |
Internet | |
| Coalville |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Rob Parker
(@roberto85) reported
from
Beeston, England
@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Sims
(@mantha_1976) reported
@virginmedia I've done all the home test multiple times and that suggests it's not recognising the hub is connected which it is which suggests a problem with the hub or the cables replacing those is simple and more cost effective than an unnecessary engineer visit.
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Lesley Frame
(@FrameLesley) reported
@virginmedia 4/ would need new ones. I have never been informed of this and the engineer who visited didn't say.The adviser I spoke to last week didn't say this.I am not happy, especially with the way I have been spoken to.I would like someone to call me, who knows what they are talking about
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Sam Sims
(@mantha_1976) reported
@virginmedia I cannot wait till hubby is COVID free to get the internet back as my studies are 100% online I am agoraphobic and have other issues which means the internet is my only connection to the outside world
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Martyn Butler
(@Martyn_Butler) reported
@virginmedia That was an altogether better experience than the first call - why they never referred me I will never understand - all I got was Computer says NO - whats the dead mans password?
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john linney
(@jplinney) reported
I've been a @virginmedia customer for years. Paying for the highest package. In my time of financial insecurity I called today to reduce my package. Taking away pretty much everything except internet and basic tv and only knocking off £10. (Making my bill £75 a month) #awful
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Stuart
(@StooLawl) reported
@virginmedia The web chat solved the issue about the direct debit I had. The account is the same though. Originally phoned to get all changed over a few days ago but then today she got a text about the PAC code
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Catherine
(@C4ther7ine) reported
@virginmedia just wondering if your call centre has been evacuated? I've been trying to cancel my account via WhatsApp. After 30 mins refusing your expensive upgrades, it's been another 50 waiting for someone to do the cancellation. Where are all your staff?
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Sam Sims
(@mantha_1976) reported
@virginmedia Than dealing with a customer who is trying to be polite but is sick of awful service from virgin.
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Sam Sims
(@mantha_1976) reported
@virginmedia You don't even know if it's a fault in the house as no one has run the tests other than me you don't know where I live or anything honestly if awful customer service was an Olympic sport virgin would win gold every time
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Dudley Gray
(@dudley_gray) reported
@virginmedia Now I have just received emails from O2 saying thanks for the order. Youve now signed me up to a sister company with no permission. Wtf is going on