Virgin Media

Virgin Media Outage Report in Loughborough, Leicestershire, England

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The latest reports from users having issues in Loughborough come from postal codes LE11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughborough, Leicestershire, England 02/25/2026 04:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Coalville, Leicester, Loughborough, Leicestershire and Ashby de la Zouch.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomCoalville Internet
United KingdomLeicester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia my 3G is 100 times better than your crap WiFi

  • hatch_rebecca Rebecca Hatch (@hatch_rebecca) reported from Ruddington, England

    @virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down

  • MrluckLuck Steve Luck (@MrluckLuck) reported from Ruddington, England

    @JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    @virginmedia ...and we’re down again! An issue with broadband somewhere in my area.

  • corfu1957 Paul Roberts (@corfu1957) reported from Leicestershire, England

    So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again

  • schluppeck Denis Schluppeck (@schluppeck) reported from West Bridgford, England

    @virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    @BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi

  • Deborahbham Deborah Davidson 🕷 (@Deborahbham) reported from Leicestershire, England

    1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!

  • ashleyYNWA ashley bennett (@ashleyYNWA) reported from Leicestershire, England

    @virginmedia I was told to message my complaint on here

  • CharlesinRome Charles Collins (@CharlesinRome) reported from Leicestershire, England

    @virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!

  • billyrobson Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England

    @virginmedia have we got a problem in LE65 2PP

  • alisonllove1 Alison Love (@alisonllove1) reported from Leicestershire, England

    @McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x

  • MonkeyJuggleDX2 アンドルー (@MonkeyJuggleDX2) reported from Loughborough, England

    @SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!

  • emseditorial Emma-Louise ⚽️🔴⚪ (@emseditorial) reported from Sandiacre, England

    Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    @virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NoakesAnne anne noakes (@NoakesAnne) reported

    @virginmedia Had major issues with sky and openreach so think your services would be better. Long story telegraph pole knocked down 3 weeks without internet can’t work or home school without it.

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    **** SAKES @virginmedia Have THE WORST CUSTOMER SERVICE EVER MY ACCOUNT DOESN'T EXIST ACCORDING TO THE BLOKE ON THE PHONE! Somehow my security questions have been changed I'm seriously ****** OFF

  • fakethom Thom O’Neill (@fakethom) reported

    @virginmedia I've already been through a range of diagnostics myself, I regularly work from home with frequent video meetings and can't keep having the hub dying on me, and would rather a dedicated customer support person help rather than relying on forum posting.

  • toomsy95 Alec Tooms (@toomsy95) reported

    Hi @virginmedia - in ten days you’re going to cut off my internet service and transfer it to another house without my consent because of your mistake. I can’t speak to you about this because every time I ring, you tell me you’re busy and I should try again later. Any advice?

  • AlanMcclurg Alan Mcclurg (@AlanMcclurg) reported

    @4monkeysmedia @virginmedia Same. Satisfied customer for over 4 years until we moved house. Problems began almost immediately , but their customer service was frankly appalling and useless.

  • paulanjosh paulab (@paulanjosh) reported

    @virginmedia please can u help im trying to talk to an advisor as ive got no Internet. The phone line keeps saying re boot and cuts me off and it won't let me access the online chat

  • jonathanober Jonathan Ober @jonathanober (CCG) (@jonathanober) reported

    @chrisbrandrick @virginmedia Have you turned off your router recently and done a power cycle? I find that when mine is really slow that usually helps.

  • woodingian1 Ian Wooding (@woodingian1) reported

    @virginmedia I am free to have a chat any time,the problem is that the account is in my mothers name. Do you need her to be with me at the time. But if you look at her account on Friday at 14:05 you can see she gave me permission. Thanks

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    Just checked the phone socket in the spare room... Its Openreach... I think I might just tell @virginmedia where they can stick their fibre broadband Now who is a GOOD internet provider that doesn't lose your customer details

  • 7ani_h Gerald Martin Johanssen (@7ani_h) reported

    @virginmedia How am I meant to work from home. I am phoning daily and left a complaint with not single meaningful reply to deal with the issue