Virgin Media Outage Report in Loughborough, Leicestershire, England
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The latest reports from users having issues in Loughborough come from postal codes LE11 and LE12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Loughborough, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Loughborough, and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 1 day ago |
|
Derby
|
Internet | 3 days ago |
|
Loughborough
|
Internet | 7 days ago |
|
Leicester
|
7 days ago | |
|
Leicester
|
Internet | 8 days ago |
|
Loughborough
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, England@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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John Wright (@juanfelipe1) reported from Leicestershire, England@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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James Armstrong (@iamj_armstrong) reported from Beeston, England@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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Manraj (@Manraj_Virkk) reported from Leicestershire, England@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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John Wright (@juanfelipe1) reported from Leicestershire, England@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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John Wright (@juanfelipe1) reported from Leicestershire, England@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Meghraj (@im_raj16) reported from Leicestershire, England@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Rob Parker (@roberto85) reported from Beeston, England@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, EnglandCustomer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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James Armstrong (@iamj_armstrong) reported from Beeston, England@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
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James Armstrong (@iamj_armstrong) reported from Beeston, England@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Matthew Theobald (@DirtyLyle) reported from Clifton, England@virginmedia Still bad this evening. Pixelating all over the screen.
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Meghraj (@im_raj16) reported from Leicestershire, England@virginmedia Can you please send someone to fix the issue ? Please
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John D (@Jdd535) reported from Stapleford, EnglandVirgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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Matthew Theobald (@DirtyLyle) reported from Clifton, England@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darragh Dixon (@DarraghDixon_18) reported@virginmedia is the broadband down? Internet box has a red circle around it
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muskman (@danielbirch1986) reported@virginmedia yes and someone else's. littered up my bin with crap. boxes not there just packing and wires. In my recycle bin. what is this all about?
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Harald Hadrada (@HaraldHadrada2) reported@virginmedia is there a huge outage in Plymouth today ? No internet for hours
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Ketan Parikh (@ketu123) reported@virginmedia your customer services can be appalling at times…I had my worst experience with Virgin today.
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zaza (@za_zaca) reported@virginmedia You failed to activate my account, for 8 days but charged me anyway. I've raised that issue several times but your useless customer service still hasn't refunded the money you robbed me. Hope this is enough info for those who want to join Virgin Media
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Matthias Ammon (@DrMammon) reported@virginmedia Yes, there's a TV issue and a broadband issue in my postcode which might be fixed by 21.40 tonight (TV was working despite this until half an hour ago) but obviously that is of no use to me for 5pm. Rebooted the TiVo box and it's now stuck not being able to load channel info.
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Sheila Cook (@swpp12) reported@VirginMedia_TV hello. Can you tell me why I can’t get all4 on my virgin media service please?
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Socially Distant (@press_not_sorry) reportedDear lord, it shoulnld not be this difficult to cancel out of contract @virginmedia. Wth
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Neil Ballingall (@NeilWBallingall) reported@ejp72 @Simply_Smithy Openreach has nothing to do with Comfibre, they use there own network. Like Virgin media
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Nick Higgins (@NHiggins92) reported@virginmedia This is a wireless connection. I’ve never known a provider that I’ve had to restart the router 6 times in 1 day never have this issue with BT / sky / talk talk.