Virgin Media Outage Report in Loughborough, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Derby and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Loughborough |
TV | |
| Derby |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Phone | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia A gang is coming in 2 hours to fix the cable Thanks
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Kapzvaghela
(@kapzmania) reported
from
Leicestershire, England
@virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia He booked a gang to fix the broken fibre cable
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Breaking news The engineers are still working to fix the broken cable Thanks
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus 'dzia dzia' 💙
(@LordSplodge) reported
I still think the best bit about finally blocking YouTube adverts is getting rid of that awful @virginmedia talking lips advert.
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
@virginmedia WN1 3RT. Currently the time it wil be fixed is tomorrow at 11am. This has changed every single hour, every single day. I doubt anyone's even been on site to fix anything, I haven't single a single virgin media engineer around
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Jay
(@ValiantVilla) reported
@virginmedia I last spoke to someone that isn’t a robot an hour ago, I told him that I wanted an engineer to come out, as I’ve been having these on going issues. He told me that they would monitor the connection for the next 24 hours and then they could book it in. (1/2)
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SpacemanT
(@SpacemanT) reported
@virginmedia If you are moving the service from copper over to I.P, does this mean there will be no phone charges , as the data is contained in the routers bandwidth package
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Matthew Adams
(@adams1_matthew) reported
I've now had to spend £100 on data, so I have any Internet, have been here 31 days since the installation was promised and seem to be going backwards each time. Please help me @virginmedia as this is frankly ridiculous
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Russ from Darlo 🇬🇧🇺🇦🏳️🌈 #FunWithFlags
(@RacingGreen1976) reported
@virginmedia It seems your customer services are about as good as your broadband service - totally and utterly abysmal. Thank god in 30 days I’ll shot of you !!!
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Alison Butler
(@alibutler) reported
@virginmedia Please can I talk to someone about adding data to a phone account. Internet not installed yet in my son's uni house. Has used his phone data up - needs more. Can you help?
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DJPhoenixUK going to #EGX
(@DJPhoenixUK) reported
@virginmedia would love to renew my contract with you but you are literally double the price of the competition, no movement on price for an existing customer and such slow customer service. #dissapointed
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Alistair Clare
(@alistairclare) reported
Hay @virginmedia - how come you have managed to disable the router at my dads business for the second time in a week & this time no one can turn it back on. Been on the phone for hours today to sort but getting nowhere. Can’t swap to new router yet, but old one disabled. Help!
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ln@graphics&art
(@stilletio1) reported
@virginmedia Yea its been so bad in the end a refund of 117 pounds and us migrating to another internet provider. customer service shockingly bad. We are not leaving because of price but one hand doesnt know what the other is doing staff have little or no knowledge.