Virgin Media Outage Report in Loughborough, Leicestershire, England
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The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Coalville, Loughborough and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Phone | |
| Derby |
Wi-fi | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Coalville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
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Tim Dawson
(@timdnottingham) reported
from
Leicestershire, England
@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...
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bilal manzoor
(@B17AL) reported
from
Leicestershire, England
@virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Not the only thing slow is it!
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
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smallpauldj
(@SmallPaulDJ) reported
from
Leicestershire, England
@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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Mr T O'regan
(@Taidhgh) reported
from
Beeston, England
@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neat Guy
(@NeatGuy13) reported
@virginmedia hi, your web chat button is not working for me - is it true that you are offering free upgrades from the hub 3 to hub 5 for customers?
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Andy Lamb
(@mrlamb11) reported
@domburch @virginmedia Totally agree. Improvements to the service model have not been built with the customer in mind. Dreadful. Brands which sort this mess out will win 🚀
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you
(@yamzyy) reported
@virginmedia sort your **** out! Cutting me off when they can’t answer simple questions. Overcharging me on bills and when the questions asked they cut me off 🤌🏽
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kayleigh
(@Kaysimpson91) reported
@virginmedia I have checked and there is no issues with the broadband in the area
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Alfie
(@AlfiesBoots) reported
@virginmedia The number is just ringing out. How do you put the plus sign in....
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Puneet Batra
(@Punmeh1) reported
@virginmedia I have spoken to everybody Customer Care - No solution Pre Installation team - No Solution, Work around was dongle which was not delivered Social Media Team - No Solution Field Team - No Solution To be precise no one knows when it will be installed
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Raffaman
(@Raffamann) reported
@virginmedia keep sending me email to deliver back my kit from my old address. also in another email they said that they will send me a returning pack to my current address which never came to my house
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leanne pearce
(@leanne11rat) reported
@virginmedia parents had 4 cancelled appointments over a week without services given these promises by matthew zac meesha and lynn and andy vulnerable position promised 4hour sort they never showedtold us to email infoexplained no wifi he said you don't need wifi to send an email
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Maurice Nixon
(@somoreally) reported
Just left O2 to join @virginmedia and already having issues porting my number over!
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Alex Rooney
(@AlexRoooooney) reported
@virginmedia Yeah the service checker says it’s back up and running… but it’s not. Moved into this flat in March this year and probably 10th day without WiFi - do we get a discount?