Virgin Media Outage Report in Loughborough, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Coalville, Loughborough and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Leicester |
Phone | |
| Derby |
Wi-fi | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Rebecca Hatch
(@hatch_rebecca) reported
from
Ruddington, England
@virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia my 3G is 100 times better than your crap WiFi
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!
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Simon Staskiewicz
(@SimonStaskiewi3) reported
from
Leicestershire, England
@virginmedia Totally down
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia your WiFi is dog shit
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin
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Gautam Karelia
(@GautamKarelia) reported
from
Leicestershire, England
@virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent
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Billy Robson✊🏻💨
(@billyrobson) reported
from
Ashby-de-la-Zouch, England
@virginmedia have we got a problem in LE65 2PP
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.
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Anisa
(@cookwithanisa) reported
from
Leicestershire, England
@virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.
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GOD
(@ManLikeJr) reported
from
Leicestershire, England
@virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Linds
(@lindsed_) reported
@virginmedia Also not helpful to receive random messages like “I will do my best to find you a better deal that may help you to reduce the cost fo your package” followed by silence for 10 minutes!
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David Sheahan
(@writebore) reported
@virginmedia I have no evidence that you are already working on this issue and neither do you, that’s straight up rubbish
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priscilla handley (Cilla) 💙
(@lily_o_lily) reported
@hannahnanna669 @virginmedia It's such poor customer care! The importance of being able to actually speak to someone makes such a difference. Hannah it may be quicker to walk into a virgin mobile store (you'd need to take your mum too though). I appreciate probably not practical with how busy you are.
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Opsiedo
(@vegasbaby2012) reported
@virginmedia The speel was that it is a problem your end & they apologise, wanted to know what devices we had that connected to internet ..ummm no … asked what colour the light was on router & if it was flashing
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Richard_Alonzo💙☮️ STW 🇵🇸 Free Palestine BLM.
(@Richard_Alonzo) reported
If you're a @virginmedia customer please be aware of a scam that's doing the rounds. You will get a call claiming there is a problem with your router and they will try and talk you into downloading and installing a zip file on your computer to fix the 'problem'.
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Phill Stevens
(@StevensPhill) reported
@virginmedia Complaint was raised online about a month ago. Received a response telling me to log into my account and update my preferences. If I could log into my account I wouldn’t have raised a complaint. You clearly didn’t read or understand the complain. Fed up with VM.
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Sammie Taylor
(@sammie202010) reported
@virginmedia The department can assist with my complaint so you departments are pointless, the public should know!
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Phill Stevens
(@StevensPhill) reported
@virginmedia I did call. There was a huge wait and then I was cut off. I don’t have umpteen hours a week to deal with this. It should be s simple fix but for weeks I’m getting absolutely nowhere.
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wonky leg fella 🔰🇳🇱🇳🇱
(@CrutchUTD_) reported
@AskPS_UK @PlayStationUK @virginmedia I’ve not been able to use 5Ghz frequency bands on my PlayStation since tuesday and it lags a lot when I use 2.4. Any fix?
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Phill Stevens
(@StevensPhill) reported
@virginmedia It hasn’t been solved in 2 years since the problem started. The only solution people have found is to move to another provider. And still I can’t access my account or bills. Any idea how crazy that is.