Virgin Media

Virgin Media Outage Report in Loughborough, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughborough, Leicestershire, England 01/17/2026 05:55

January 17: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Leicestershire, Coalville and Ashby de la Zouch.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomDerby Internet
United KingdomLeicestershire Internet
United KingdomCoalville E-mail
United KingdomAshby de la Zouch Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • withcoachs Coach S 👊 (@withcoachs) reported from Loughborough, England

    Internet man can’t come and fit the WiFi for 2 weeks. Stupid Virgin. @virginmedia

  • JamieOnIceUK Jamie Lewis Rennie (@JamieOnIceUK) reported from Leicestershire, England

    @DavidNeilUK @virginmedia @SkyUK Virgin Media are the worst company ever man! Don't get yourself in debt cause of them! Go somewhere else :) Here if you need me x

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia

  • SamLDerry Sam Louise Derry (@SamLDerry) reported from Shepshed, England

    @virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.

  • tasminknightx tasmin x (@tasminknightx) reported from Cotgrave, England

    @virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @virginmedia Cheers. I’m not really that fussed about upgrades at the mo, but it occurred to me that your website’s been broken for, as I recall, about eight years, and maybe I should draw it to your attention :-) Have a good day!

  • pavlakis Adoni (@pavlakis) reported from Leicestershire, England

    Finally got a visit from @virginmedia tech support. #fingerscrossed

  • pavlakis Adoni (@pavlakis) reported from Leicestershire, England

    @virginmedia I need wait for the outage to be fixed. Then it “should” work. And to think I’m still paying for this service.

  • tasminknightx tasmin x (@tasminknightx) reported from Clifton, England

    When @virginmedia ignore your 3 online requests for them to contact you to set you up as a new customer. OK babes I'll take my custom elsewhere x

  • rachlb33 Rachel Biddles (@rachlb33) reported from Glenfield, England

    @virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.

  • midgetclo Chlo (@midgetclo) reported from Leicestershire, England

    Would not recommend @virginmedia to anyone as there internet service is complete shit 👋🏼

  • fullpeltuk Rob Holland ⚽️🏐 (@fullpeltuk) reported from West Bridgford, England

    @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

  • WiteWulf ☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜ (@WiteWulf) reported from Shepshed, England

    @virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @virginmedia Neither, I just get that nag bar every time I go to pay my bill, and occasionally click on the link to see if it’s still broken :-)

  • karen_64frost ♥ Maesie & Oban ♥ (@karen_64frost) reported from Ibstock, England

    @virginmedia Absolutely disgusted with this service. Decided to change to another service provider, given 30 day notice only to find Virgin will not release the all important TELEPHONE NUMBER before 30 days up. How SPITEFUL Thanks for that😡

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    *******!! Got an email saying my virgin media bill is 78 quid that ain't right.. That's almost 30 quid more than I've ever paid.

  • this_is_TOH Thread Over Heels (@this_is_TOH) reported from Leicestershire, England

    @virginmedia you guys are ridiculous. I’d love to cancel but I can’t even get through to do that 🤬🤬🤬

  • SamLDerry Sam Louise Derry (@SamLDerry) reported from Shepshed, England

    @virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..

  • karen_64frost ♥ Maesie & Oban ♥ (@karen_64frost) reported from Ibstock, England

    @virginmedia Rotten lousy spiteful behaviour. All because I have the freedom of choice as to whom my service provider will be. Virgin, you’ve done a sterling job in holding things up.....childish. Well done. Disgraceful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyBense Em BENSE (@EmilyBense) reported

    Apparantly @virginmedia have had wifi issues today… Yeah, I know ***👀 So shite🙄😤 they make our lives dependant on it and then they cant even provide it!?!

  • chrislovevdub Chris love (@chrislovevdub) reported

    @virginmedia Does this mean I get a refund as your services are always down and screw my bill up every month!!! Also your app never works it never gives a true reading of my bills or service

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    @75oharas @SmirkthroughL I got rid of them a year ago after 10 years of crap service My current ISP is 100 times better than #virginmedia

  • relovedreams 🟨🟥 Lil Old Me #PeaceAndJustice #ResistParty ✊ (@relovedreams) reported

    @virginmedia As if the almost doubling of my bill wasn't bad enough. I'm done

  • curlywelshie Bec (@curlywelshie) reported

    @virginmedia I got virgin installed in December, worst decision I ever made. Even even he was installing it the engineer said for me to buy separate a mesh system. The worst provider I've ever had.

  • cryptosens3i The Real Crypto sensei (@cryptosens3i) reported

    @virginmedia East Midlands, Leicestershire is down!!

  • TheLuggage4 TheLuggage (@TheLuggage4) reported

    @virginmedia Your WIFI has been iffy many times these past couple of months and yet you hike our bills. Scrub the increase and fix these niggles, review any increases next year. 😠

  • szizr Scottie (@szizr) reported

    Phone connects to your 5g network but nothing loads @virginmedia. How are you meant to fix it when I can’t even call in to report it. You’re too busy focusing on broadband faults

  • dowers899 Jules 2100 (@dowers899) reported

    @virginmedia Service is rubbish in Northampton. How can you increase the bill so much when it doesn't work. I pay top notch for terrible service

  • phorsfield phorsfield (@phorsfield) reported

    @virginmedia you Internet is down again. #getitsorted