Virgin Media

Virgin Media Outage Report in Loughborough, Leicestershire, England

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The latest reports from users having issues in Loughborough come from postal codes LE11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughborough, Leicestershire, England 02/10/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Coalville, Derby, Leicester, Leicestershire and Ashby de la Zouch.

Loading map, please wait...
City Problem Type Report Time
United KingdomLoughborough Internet
United KingdomCoalville Internet
United KingdomCoalville TV
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomCoalville Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

  • activist84 gerisays (@activist84) reported from Beeston, England

    When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

  • NimeshDave7 Nimfresh.exe (@NimeshDave7) reported from Leicestershire, England

    @virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!

  • lizdixon77 Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.

  • Manraj_Virkk Manraj (@Manraj_Virkk) reported from Leicestershire, England

    Why does virgin media wifi become **** after 11:30pm? Absolutely shite man

  • breadf2man Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.

  • breadf2man Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

  • dergal Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia 3rd time today. Can someone help me please?

  • NikkiPearman Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England

    @virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement

  • lizdixon77 Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!

  • dergal Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia I tried - I assume it doesn't work on a mobile!?

  • NikkiPearman Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England

    @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyDellar Andy Dellar (@AndyDellar) reported

    @AmaliaGrassi1 @virginmedia Awful isn't it

  • timjeffrey Timothy Jeffrey (@timjeffrey) reported

    @virginmedia internet down again for the second time today

  • sarah_bedell Sarah Bedell (@sarah_bedell) reported

    @virginmedia email down again. No way of finding out what the issue is, as the help options are: Broadband, TV and phone. Sigh... and still they are the only fibre-optic choice for us, so no choice at all, really.

  • lstlouislondon Lynn St Louis (@lstlouislondon) reported

    @virginmedia Made upgrade to existing service with you. Majorly overcharged due to error on your part. Made 4 calls this year, yet no resolution, despite all the reassurances per call @iamcstlouis

  • BarneeEb Edward Barnett (@BarneeEb) reported

    @virginmedia love watching your winter offers ads, big savings etc. Also no roaming charges. Then existing customer like me get slapped with monthly c.10% increase on an agreed contract. Jokers!! Luckily my contract ends soon. I'll be leaving, unscrupulous co, avoid at all costs.

  • craigmc1872 craig 🇬🇧 (@craigmc1872) reported

    @virginmedia can you send me link to request new remote control, link on website doesnt work

  • xlphos Matt (@xlphos) reported

    @virginmedia tv360 box arrived, before connecting the device call up this number… call the number… hang up and connect the device first… what!?

  • MMAandME Jon (MMAandMe) (@MMAandME) reported

    @virginmedia No idea, they just said it's not something they can do. They also said they would register a complaint for me but whether they have or not who knows!

  • SadieSinner 🏳️‍🌈 Sadie Sinner 🇿🇲 (@SadieSinner) reported

    LIVID just spent 30mins on hold to @virginmedia and once he answered THE CALL DROPPED Why haven't you called me back? Wtf 😭😭😭😭

  • Ipunchedalion Chris Hollands (@Ipunchedalion) reported

    @BenChive_s @virginmedia I’ve become VERY aware of that over the past month and a bit, there’s not been a single occasion where I’ve contacted them and haven’t blatantly lied to me. It’s truly a disgusting way to treat customers