Virgin Media Outage Report in Loughborough, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Derby and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Loughborough |
TV | |
| Derby |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Phone | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Nam_n
(@nameez_n) reported
from
Leicestershire, England
@virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow
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dylan farrell
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia WiFi down again!!!
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Matt
(@MattLaight) reported
from
Leicestershire, England
@virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
back on the phone to #virginmedia help
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful
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IG: marvy_xo
(@marvy_xo) reported
from
Leicestershire, England
@virginmedia my wifi is not working in my area still!!! what is all this!!
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Patricio R. Sanchez
(@psanchezc) reported
from
Beeston, England
@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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bryan benson Esq
(@noimspartakus) reported
@virginmedia help!!!!!!!
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Leona Hussey
(@leonahussey) reported
@virginmedia Disabled and no bb. Please help. My personal alarm depends on bb to work.
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JP Brownie
(@jeffpapis) reported
@virginmedia intermittent connection and very slow speeds in PE4. It’s a recurrent feature on a Sunday! Please fix this.
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justin
(@gooner35) reported
@virginmedia Done that many times can get some one to ring me I been customer for 13 years
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Alex Rodgers
(@alexrodgers119) reported
Apologies once again for the lack of stream tonight due to ongoing internet issues with @virginmedia... ever since Wednesday the bitrate upload fluctuation has been dreadful. Fingers crossed we can get something sorted soon, genuinely gutted my ISP is currently this poor... 😞
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paul hemmens
(@PHemmens) reported
@virginmedia I have spoken to the technical team on numerous occasions, no help. I need a new hub
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tina starmer
(@rokkitten) reported
@virginmedia I upgrade my phone, old phone was deactivated and I still don't even have my new phone which I was told I would get yesterday, then told it was on backorder so I have to just sit and wait, 6hrs on chat and lied to and then the last CS agent I spoke to had a serious attitude issue
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Lee B
(@MrBez1) reported
@derrickca @virginmedia Just so you’re aware del normally if a problem can’t be fixed despite numerous call outs they are in breach of their contract with you so you can terminate it without any charges fees etc they’re the ones who can’t provide the service
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The Purrminator
(@ThePurrminator) reported
@virginmedia Yeah sure you will! You've never fixed the app streaming issue it's been over a year! I call up you ask me to reboot everything as if it works it does that moment you close the call 20 mins later it freezes again. There's no customer service from you just empty promises!
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Leona Hussey
(@leonahussey) reported
@virginmedia I’m in London. My broadband is down. I’m disabled and my personal alarm is connected to the phone line which is down. Please help. Thanks