Virgin Media Outage in Loughborough, Leicestershire, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Loughborough, England

Virgin Media Outage Chart in Loughborough, Leicestershire, England

June 17: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(54.49%)
Wi-fi
(14.28%)
TV
(11.21%)
Phone
(8.56%)
E-mail
(7.28%)
Total Blackout
(4.18%)

Virgin Media Outage Map Near Loughborough, Leicestershire, England

The most recent outage reports and issues originated from Loughborough, Derby, Leicester, Coalville, Swannington, Leicestershire, Stapleford, Chellaston, East Goscote and Quorn.

Loughborough Phone
Derby Internet
Leicester Wi-fi
Derby Phone
Loughborough Internet
Leicester E-mail

Virgin Media in Loughborough, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:
  • IrfhanFox Irfhan Mururajani (@IrfhanFox) reported from Leicestershire, England

    Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks

  • clairelouk Claire Kilsby (@clairelouk) reported from East Goscote, England

    @virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡

  • dylanjfarrell dylan james (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia @zzpete And your help page has crashed! Again it’s numerous people

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB

  • hollibob hollibob (@hollibob) reported from Stapleford, England

    @virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service

  • bradgatetc Bradgate T & C (@bradgatetc) reported from Leicestershire, England

    @virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠

  • bradgatetc Bradgate T & C (@bradgatetc) reported from Leicestershire, England

    @virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯

  • PeteMartinPhot1 Pete Martin Photography (@PeteMartinPhot1) reported from Leicestershire, England

    Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.

  • smithy_steel sam steel (@smithy_steel) reported from Beeston, England

    @virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all

  • smithy_steel sam steel (@smithy_steel) reported from Stapleford, England

    Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia terrible service ur sacked I’ll be switching 2mora

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail

  • samingrm Sam (@samingrm) reported from Leicestershire, England

    @virginmedia Internet is down again, worked fine all morning then just stops, nothing on service status has come up

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬

  • stumac8 ★Stu Mäc★ (@stumac8) reported from Glenfield, England

    @virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    Well thanks to a combine effort of @GoZwift @virginmedia & @wahoofitness my evenings ride was pity shit... knew I should have gone outside!

  • rachlb33 Rachel Biddles (@rachlb33) reported from Glenfield, England

    @virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    *******!! Got an email saying my virgin media bill is 78 quid that ain't right.. That's almost 30 quid more than I've ever paid.

  • WiteWulf ☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜ (@WiteWulf) reported from Shepshed, England

    @virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia

  • tasminknightx tasmin x (@tasminknightx) reported from Cotgrave, England

    @virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area

  • JamieOnIceUK Jamie Lewis Rennie (@JamieOnIceUK) reported from Leicestershire, England

    @DavidNeilUK @virginmedia @SkyUK Virgin Media are the worst company ever man! Don't get yourself in debt cause of them! Go somewhere else :) Here if you need me x

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @virginmedia Cheers. I’m not really that fussed about upgrades at the mo, but it occurred to me that your website’s been broken for, as I recall, about eight years, and maybe I should draw it to your attention :-) Have a good day!

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @virginmedia Neither, I just get that nag bar every time I go to pay my bill, and occasionally click on the link to see if it’s still broken :-)

  • karen_64frost ♥ Maesie & Oban ♥ (@karen_64frost) reported from Ibstock, England

    @virginmedia Rotten lousy spiteful behaviour. All because I have the freedom of choice as to whom my service provider will be. Virgin, you’ve done a sterling job in holding things up.....childish. Well done. Disgraceful.

  • karen_64frost ♥ Maesie & Oban ♥ (@karen_64frost) reported from Ibstock, England

    @virginmedia Absolutely disgusted with this service. Decided to change to another service provider, given 30 day notice only to find Virgin will not release the all important TELEPHONE NUMBER before 30 days up. How SPITEFUL Thanks for that😡

  • tasminknightx tasmin x (@tasminknightx) reported from Clifton, England

    When @virginmedia ignore your 3 online requests for them to contact you to set you up as a new customer. OK babes I'll take my custom elsewhere x

  • SamLDerry Sam Louise Derry (@SamLDerry) reported from Shepshed, England

    @virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff

  • SamLDerry Sam Louise Derry (@SamLDerry) reported from Shepshed, England

    @virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..

  • withcoachs Coach S 👊 (@withcoachs) reported from Loughborough, England

    Internet man can’t come and fit the WiFi for 2 weeks. Stupid Virgin. @virginmedia

  • this_is_TOH Thread Over Heels (@this_is_TOH) reported from Leicestershire, England

    @virginmedia you guys are ridiculous. I’d love to cancel but I can’t even get through to do that 🤬🤬🤬

  • midgetclo Chlo (@midgetclo) reported from Leicestershire, England

    Would not recommend @virginmedia to anyone as there internet service is complete shit 👋🏼

  • fullpeltuk Rob Holland ⚽️🏐 (@fullpeltuk) reported from West Bridgford, England

    @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

  • pavlakis Adoni (@pavlakis) reported from Leicestershire, England

    @virginmedia I need wait for the outage to be fixed. Then it “should” work. And to think I’m still paying for this service.

  • pavlakis Adoni (@pavlakis) reported from Leicestershire, England

    Finally got a visit from @virginmedia tech support. #fingerscrossed

  • davidluke86 David Luke (@davidluke86) reported from Beeston, England

    An update! It gets better, a member of STAFF used @carolineheppell ‘s details for another customer but @virginmedia won’t refund!!! This would be funny if it wasn’t so appalling.

  • davidluke86 David Luke (@davidluke86) reported from Beeston, England

    Disgusted by @virginmedia taking £150 from @carolineheppell account on a fraudulent DD and then refusing to help her bank or her. Giving fake email addresses not answering complaints. A disgrace.

  • pavlakis Adoni (@pavlakis) reported from Leicestershire, England

    We had a good run. 7+ years. Before the upgrade to Hub 3 I never had to call you. But you’ve messed up. And I’m tired. #ultraslowspeeds #hubthree #virginmedia #broadband

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @virginmedia Sorry i never wrote that down

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @virginmedia Thanks i rang that number yesterday it said problem would be resolved yesterday This problem has been on off all week and having spoke to other residents in area they are having same problem

  • pavlakis Adoni (@pavlakis) reported from Leicestershire, England

    @virginmedia As usual, no known issues. But I had to check on my mobile because my @virginmedia speed is so slow the page won’t even load.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • RussellShoesmi1 Russell Shoesmith (@RussellShoesmi1) reported

    @virginmedia so I cancelled my contract in April. Still being billed. Sent in a complaint. Was phoned by your team. Asking for the wrong person and account. Please sort it out.

  • didithitthespot Altered Beast (@didithitthespot) reported

    @SwamiBaracus @virginmedia Another happy customer i see @TomMockridgeVM @richardbranson @Ofcom dude they do the same to everyone. And the worst is their CEO doesnt even have the courtesy to respond. My complaints been live for 34 days & counting! #virginmedia

  • cjs76 Carl Sumner (@cjs76) reported

    @virginmedia Well check the tweet I just sent you. This is just laughably awful.

  • SwamiBaracus Swami Baracus (@SwamiBaracus) reported

    FURIOUS with @virginmedia, they’ve just lost a loyal customer. Lied to me on the phone about pricing & packages, & when I called to complain, had no answers, & purposely kept me on the phone for 45mins till 8pm when their customer services close so they won’t have to answer me.

  • fowl_DD Dawn Fowler (@fowl_DD) reported

    @virginmedia He has ...... no help!!!... shockin.. poor customer service!!

  • ashcauser79 Ash C (@ashcauser79) reported

    @Si_EFC @virginmedia 😳😳😳. Absolutely shocking that. I put the phone down. They will still want the £££ each month though

  • fowl_DD Dawn Fowler (@fowl_DD) reported

    @virginmedia And... they have replied to the team requesting the box... being fobbed off and told to ignore the emails!.. BUT, they are still being bombarded with them. ! No help whatsoever.

  • Jd66pt Jon Dowling (@Jd66pt) reported

    @virginmedia Just gave it a call and there is no fault in the area. Only dodgy in my house. Have recently had a booster sent to me. This unfortunately didn’t improve the service

  • krismunro123 Kris Munro (@krismunro123) reported

    @virginmedia Ha , in Orlando and receive a text to say it’s A further 4 days to fix this problem! Unbelievable @virginmedia . 11 years a customer until I’m home . 👎🏻

  • Melbs23 Mike Melbourne (@Melbs23) reported

    @virginmedia I have been on hold for an hour to customer service...only to be spoken to in the most patronising & rude way by "Paul" in cancellations. That's my contract terminated.