Virgin Media

Virgin Media Outage Report in Loughborough, Leicestershire, England

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The latest reports from users having issues in Loughborough come from postal codes LE11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughborough, Leicestershire, England 03/10/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Derby and Coalville.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLoughborough TV
United KingdomDerby Internet
United KingdomLeicester Wi-fi
United KingdomLeicester Phone
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.

  • marksperry2 mark sperry (@marksperry2) reported from Rearsby, England

    @virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice

  • PlasticDannyA Danny Austin (@PlasticDannyA) reported from Beeston, England

    @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

  • rosstarbard rosstarbard (@rosstarbard) reported from Leicestershire, England

    @Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline

  • scottydaly1989 Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia are you ever gonna help me!!

  • rosstarbard rosstarbard (@rosstarbard) reported from Leicestershire, England

    @virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?

  • k28ykaty Katy Oliver (@k28ykaty) reported from Sandiacre, England

    @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

  • BeeDesigned Amar Chauhan (@BeeDesigned) reported from Glenfield, England

    @virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you

  • geiiclarke georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • scottydaly1989 Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia costumer service is ****!!!

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍

  • dannychappo Danny Chaplin (@dannychappo) reported from Beeston, England

    @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

  • shakeelaa_a Shakeela🥀 (@shakeelaa_a) reported from Leicestershire, England

    @virginmedia Why is your internet down!!!

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?

  • scottydaly1989 Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia are you ever gonna reply to any of my tweets for help!!

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia Nope got rid of virgin Problem solved

  • ParsonsLinzi Linzi Parsons (@ParsonsLinzi) reported from Leicestershire, England

    @virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful

  • geiiclarke georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

  • MarkHaydock5 Mark Haydock (@MarkHaydock5) reported from West Bridgford, England

    @StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CatCrazeeee Noots 🇺🇸🇬🇧 (@CatCrazeeee) reported

    @virginmedia All notices were given over 30 days ago but bills are still being generated! I’m appalled at Virginmedia customer service

  • johnjgreen8 John Green (@johnjgreen8) reported

    @virginmedia Charged a total of £8. It’s not the amount. It’s the fact I do not have a telephone handset connected. I did not make the calls. The customer service advisor was not interested nor did they show any intention of resolving the issue.

  • JinkxItUp JinkxItUp (@JinkxItUp) reported

    @virginmedia You guys really are incompetent. THERE IS NO ESTIMATED FIX TIME Because your useless website refuses to acknowledge the problem. You being "sure" is not confirmation that anyone is even trying to fix it. The useless robots don't help either. I need to talk to a human on the phone

  • Bellamorrisx1 Bellamorrisx (@Bellamorrisx1) reported

    @virginmedia you are the worst broadband service I have ever come across!!!!!! Every day my internet goes off for an hour.. awfulllll

  • fogarty_of HouseOfFogarty (@fogarty_of) reported

    @virginmedia Had issues with my account contacted VM and was fobbed of from a colleague of yours who quite clearly was to lazy to help resolve my issue herself to the so called "bot" service which is a waste of time and has taken me 3 hours to get issue solved thanks to priestly in manchester

  • XMelberryX MM-D (@XMelberryX) reported

    @virginmedia Yes. My name and address. I don't and never have had a virgin media account.

  • SliceofMoe MoJo🇵🇸 (@SliceofMoe) reported

    @virginmedia From last Friday till this Wednesday I didn’t lag at all whilst using WiFi , but I’ve started having problems from Wednesday night until today. So for a week WiFi is alright , then the next week it’s horrible

  • frances14Saint CharlieChatsfield (@frances14Saint) reported

    @virginmedia I have cancelled my account with virgin media You are too un reliable and have heard and experienced no service

  • David_W11 David (@David_W11) reported

    @virginmedia Lol. We won't keep phoning up to see if you have new deals, which is basically what your customer care people suggested. It's fine, we have moved on to a much more transparent competitor. Thanks and bye.

  • PunjabAlchemist PunjabAlchemist (@PunjabAlchemist) reported

    @virginmedia Your Tech connected with me for the first 5 min of the 1 hr call and said they knew what the issue was - 5 min talk, 55 mins elevator music!