Virgin Media Outage Report in Loughborough, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicestershire, Coalville, Ashby de la Zouch, Leicester, Derby and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicestershire |
Internet | |
| Coalville |
||
| Ashby de la Zouch |
Internet | |
| Leicester |
Internet | |
| Derby |
Wi-fi | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
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Katy Oliver
(@k28ykaty) reported
from
Sandiacre, England
@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
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Danny Austin
(@PlasticDannyA) reported
from
Beeston, England
@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Richmond
(@anna_woolhouse) reported
@bt_uk are you more accessible than @virginmedia? How do you support disabled people to communicate with your customer services?
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Ray Norman
(@ray_lucerne61) reported
@engrfc @virginmedia @SkyUK We’ve just left Virgin because of their appalling customer service. Sky are very different and very helpful.
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Corinth Blackwell
(@CoriBlackwell) reported
@virginmedia Signed up as a new customer Excited for my new phone. I tried to sign the credit agreement but the field to put details in was not editable Told the agent who said try on a laptop. Still didn't work. Been on chat for hours Only 2 get an email saying its now cancelled
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Alex Liston
(@AlexListon3) reported
How do you get through to @Virginmedia, absolute joke 3 failed cable repull appointments, next one was set for 3 weeks time, 24 calls since Friday Every one bar 1 has been cut off after between 6 and 18 minutes when they try to divert you. Spoke to a lawyer and want to cancel
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Dave "Woking 9 to 5" Birch
(@dgwbirch) reported
I’m astonished at how rubbish the Virgin Media customer service is. But everyone tells me that BT is just as bad. Does anyone get decent customer service these days? Anyone?
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Simon Brooks
(@SimonDbrooks) reported
@virginmedia @DaveJac77939072 Dave 9 hours is nothing ive been trying since wednesday morning. Going round the houses then hang up. Beyond a joke.
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AltCoinCurious #MSC #Antonym #SAC
(@AltCoinCurious) reported
@virginmedia @Matt_Partlett This is intentional. As it's happened to me as well twice in two months. Service is disgraceful. Do not sign up to Virgin Media. They will just hang up on you, not fulfill services and shift any blame #virginmedia #virgin #customerservice @virginmedia
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Farzana Ahmed
(@Farzana_Ahmed1) reported
@virginmedia sort out your customer service! Have been on hold for 40+ mins on two occasions and been hung up on both times - back on hold now to try and sort out this price hike. Considering leaving but it's a bit difficult if I can't get through!
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Anonymous Albert
(@11thAlbert) reported
@virginmedia Still no better ,do you have any idea of when the issues in the UB post code will be sorted
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Mike Murphy
(@mikemurff) reported
@virginmedia I’ve been on the phone to @virginmedia for 57 mins today. Offered me £40 credit to my virgin ac (so no loss of revenue to @virginmedia despite not providing agreed broadband contract performance) I say thanks but, I’ll leave. Guess what? I can’t. System down I have to call again.