Virgin Media Outage Report in Loughborough, Leicestershire, England
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The latest reports from users having issues in Loughborough come from postal codes LE11 and LE12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Derby, Leicester, Coalville and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Internet | |
| Derby |
Wi-fi | |
| Loughborough |
Internet | |
| Loughborough |
Wi-fi | |
| Derby |
Wi-fi | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
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Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia The usual, turn off and turn on again. No solution to the phone line not working though
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia poor, very poor, in fact absolutely useless
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ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia I’ve tried but can never get through on the phone. Done a few web chats though
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.
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Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Kavanagh
(@kavanagh_mike) reported
@virginmedia I want managerial focus as technical is not working
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Haroon
(@Haroon_NA) reported
@virginmedia Is there someone I can email or call directly? The people on the phone don't seem to be much help. The advisor I spoke to today said she will send me final resolution letter and contact details for ombudsman through email but all she send was your complaint procedure guide.
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Haroon
(@Haroon_NA) reported
@virginmedia @SnoopApp your advisor told me in email that virgin issue these vouchers but virgin are saying they don't and you are at fault. So who's at fault? Sorry it's a long thread.
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Atomic Blonde
(@AndiLDN50) reported
@virginmedia I have raised a complaint 3 times now about the rubbish Wi-Fi connectivity. Yet every time I go to track complaint there’s nothing attached to my account and no contact from yourselves. This is beyond exasperating
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Aaron Yongblah
(@yongblah) reported
Annoyed that while at work, my broadband has been down. In checking the status updates 'via the service provides site' all seems fine on the grid ? Can you clarify why it was down ? @virginmedia
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@Ideaol
(@ideaol) reported
@virginmedia I must upload a photo of their work because it really is unbelievable. For now I'll just say this cable is inside a green tube which has been put through a see-through 4 metre hedge, against customer's wishes. Customer Service? Aesthetics? @virginmedia
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Paul 'Sid' Pickford
(@VvaderV) reported
@virginmedia I have tried it on 3 browsers with no luck. I have also called and your advisor couldn't help me. Your advisor said there is a technical issue and IT will call within 5-7 days! Not great service is it?
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Ed Greenall
(@edgreenall) reported
Virgin Media are the worst company of all time. If you live in the UK and have had to deal with them, I'm sure you know what I'm talking about. Genuinely infuriating.
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Laura Parrott
(@LauraParrott07) reported
@virginmedia our wifi is terrible. Shocking. Your solution is to suggest we pay £8pm for a ‘pod’?!
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Val Muddyman Jewellery
(@ValMuddyman) reported
@virginmedia I've checked and there's no issues in this area.