Virgin Media Outage Report in Loughborough, Leicestershire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Coalville, Leicester, Loughborough, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Coalville |
Internet | |
| Leicester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
-
Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
-
Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
-
Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!
-
Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
-
Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
-
Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
-
Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
-
ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
-
Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia poor, very poor, in fact absolutely useless
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
-
アンドルー
(@MonkeyJuggleDX2) reported
from
Loughborough, England
@SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jack Monteray 🇫🇷🇪🇺🇬🇧
(@JackMonteray) reported
@virginmedia My wife is, started on WhatsApp at 1725 still not resolved at 1900 as 'Kevin' has gone for his dinner for an hour! As I said we have taken out a new contract elsewhere and wish to cancel the one with yourselves as we have completed the 18 month contract
-
kcdotdot
(@KCdotdot) reported
@virginmedia I understand that, but other issues re customer service have pushed me to the edge! No one is taking ownership of the issue and making verbal contact is near impossible.
-
Rick Ryder
(@rickie_ryder) reported
@MarkChandler3 @virginmedia @bt_uk Any good? Always had BT but they will not bring there price down so need to shop about.
-
Chris Moore
(@spannerhappy) reported
@virginmedia I haven't been able to get through.... Constantly on hold, online help going around in circles to the same pages
-
Lord Splashy
(@lord_splashy) reported
@virginmedia It’s mostly along the lines of ‘your bungalow hasn’t been built’ or ‘we don’t provide virgin to that area’ even when the neighbours around have it! One oppo said that prob because the old lady who lived here before never had internet that it was never installed which makes sense
-
Brian McCowie
(@BrianMcCowie01) reported
@virginmedia I’ve got 6 recorded phone calls I’ve got ready to release about how shoddy your customer service is, you’ve got exactly 10 mins to call me before they get uploaded! We’ve got episode 1 which is, my shift finishes in 5 mins so I’m going to put you on hold and hang up!
-
fallen angel
(@fallenangel1969) reported
@virginmedia Yes I've made a complaint who just email me back & say ring up . I'm just being sent round in circles How its left me today is frustrated & wishing I'd never bothered renewing my contract . Now I'm tied in
-
Andrew Bealing
(@ABealing) reported
@virginmedia and here's another thread on the same issue which I posted on with no response. Its not just me! Its not just one email source which sometimes get blocked either.
-
Josh Stankler
(@joshstankler) reported
@virginmedia Yes, it says there are no issues but my speeds have been all over the place for the past few days. It's now really slow once again. When I spoke to VM on the phone they said there is an issue and it will be fixed soon. Please can you confirm this?
-
Brian McCowie
(@BrianMcCowie01) reported
@virginmedia #2 is, im not going to raise a complaint for you because my system that allows me to do that isn’t working at the minute and you’ll have to call back in 48 hours when it’s working again.