Virgin Media Outage Report in Loughborough, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Loughborough come from postal codes LE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Coalville, Leicester, Loughborough and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Coalville |
Internet | |
| Leicester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Uways Bobat
(@UwaysBobat) reported
from
Leicestershire, England
@virginmedia Stfu man. Ur lots internet is utter ****.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Andi James Chamberlain
(@sarianlives) reported
from
Leicestershire, England
@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Beth
(@Beth71906798) reported
@virginmedia I was told I’d receive a call back in 48 hours on the 14th December... it was about a complaint
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Generation X
(@schismmonger) reported
@virginmedia The installations team, who put us back to customer services_ neither of which can help. If installation is not actually possible, what can you offer my Mum as compensation for the inconvenience and distress?
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Paul Little
(@paul_little) reported
@virginmedia Not left for sky yet. What are you going to do to finish our installation? In all day tomorrow! BTW your customer care team just confirmed with the AF Manager that there isn’t a shortage of 360 boxes & that the pre-install team have been lying to me every day since Saturday!!
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Lauren Glynn
(@glynn_lauren) reported
@virginmedia No, there are never any known issues 😭
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Graeme Smith
(@Smudgeysmit) reported
@virginmedia technical support scammers calling all day today. This is after my very rare call to virgin media yesterday and dealing with Indian call center. Is your customer list safe?
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ImJeffVader
(@jeff_vader) reported
@virginmedia The service status page says there are no issues which is why I am confused
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Rose🌹🏴
(@rosijones) reported
Trying to complete my @SwanseaUni Masters work and @virginmedia is continuing to let me down! 2/3 months of intermittent internet and no reply to constant messages/phonecalls #virginmedia
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Dan B
(@danbullock) reported
@virginmedia Hi there, I sent in a complaint a long while ago, you did reply but I replied to that reply with some more questions. I've never heard from that one but today I've had an email to say it's been closed as you haven't heard from me. Can you help?
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Generation X
(@schismmonger) reported
@virginmedia Place 'soon' as late as end of July 2020. My mum was left without a landline and internet at the start of the pandemic so we signed up to am expensive PAYG monthly package as we hoped the virginmedia team would commence her package soon. Customer services say the account notes
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Scott mason
(@pboromase) reported
@virginmedia internet down in Peterborough, now cant restart tv alone as it trays to boot internet, tier4 alone for xmas and no service, luckily I'm out of contract so can leave in the new year