Virgin Media Outage Report in Beeston, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beeston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beeston, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ashby de la Zouch, Derby, Nottingham, Ilkeston and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ashby de la Zouch |
Internet | |
| Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
||
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beeston, England
Latest outage, problems and issue reports in Beeston and nearby locations:
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@jerseykasoo @virginmedia Service is terrible, and I forgive it a little at the current time but theyre always bad to deal with. We've been sorting a new deal, 1st advisor didn't phone us back to finalise, 2nd agreed a deal then sent contract through which had higher price so need to ring again
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Very very poor customer service
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia any chance of someone arranging a callback for a contract issue. Spoken to 4 advisors over 2 weeks, not one of them has done what they said they would, latest one said 3 days ago he'd get a manager to call us, still nothing
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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i@n pe@rce
(@erniesmilkfloat) reported
Any idea how I can have contact a human working for @virginmedia as I cannot connect my broadband hub as a new customer??
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darren steale
(@LadBibleGaming) reported
@virginmedia ok i call them but i dont no how the call works cos they just tell me i taking the mickey out of it but i dont no what they mean i just want to fix the telly but they hanging up do u think there are other option for me cos they dont like me on that phones
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Carole Bell
(@1CaroleBell) reported
@virginmedia 2 1/2 hours on the phone with many, many people. Verifying endlessly. NO RESULT. Intermittent wifi, different answers from diff tech/ faults people, nice employees, NO RESULT. Endless self-fixes they urge don't work. Anyone else having problems with Virgin??
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kasie ❄️
(@nefariouuus) reported
@virginmedia sent me a new HUB5 and said it would 3x my internet speed, my download was 100+ and upload was 10+ now its gone down to 30 ish download and 8 ish upload wtf is going on, I'm getting some ping spikes and slight packet loss too fgs
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Carole Bell
(@1CaroleBell) reported
@virginmedia @CarersUK How about lifting spirits of customers by fixing irregular service? Help your customers, please. Paying for service, not movie reccs.
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darren steale
(@LadBibleGaming) reported
@virginmedia it wont turning on that it that the problem do u no if u can do any thing about it or if im going to not watch you television any more
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ConcernedCitizen
(@Concern51399133) reported
@virginmedia think you should get your teams talking to each other. 2.5 hours on the phone to try and get Virgin 360 on Oomph package to have 4 different unhelpful customer service/technical people who have no clue and each told me different things.
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Hugh Baillie-Lane
(@BaillieHugh) reported
@virginmedia Hi John, i’ve done this several times in the last few days. It showed an issue yesterday that was apparently fixed and now I cannot book an engineer to come and check. What now? This is an absolute farce. I am going round and round.
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Vinny Brown
(@VCEB81) reported
@virginmedia what an utter **** show you guys are..... Told equipment doesn't need returning one minute and then charges applied to my account the next! As mentioned you need to listen back to the voice recordings from my previous call and he clearly states 'no need to return'
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ritch
(@ritchiedrama) reported
@virginmedia yes but its useless, one minute it says theres a problem, next not. boring. the entire of social media should show you there is a problem.