Virgin Media Outage Report in Beeston, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Beeston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Beeston, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Loughborough, Derby, Ripley and Belper.
City | Problem Type | Report Time |
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TV | ||
Wi-fi | ||
Internet | ||
TV | ||
TV | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beeston, England
Latest outage, problems and issue reports in Beeston and nearby locations:
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Stuart Windle (@stuwin1) reported from Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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Barry Penaluna (@Toonbazza) reported from Bingham, England
@virginmedia any chance of someone arranging a callback for a contract issue. Spoken to 4 advisors over 2 weeks, not one of them has done what they said they would, latest one said 3 days ago he'd get a manager to call us, still nothing
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Paul (@teaguestar) reported from Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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Carrie (@xCarrie82x) reported from Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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Barry Penaluna (@Toonbazza) reported from Bingham, England
@simonrim @virginmedia Does it ever work properly, mine has been dropping ever since it was installed, customer service is hopeless also
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brian alvin (@justrunningnow) reported from Sandiacre, England
@the____ghost @virginmedia Its broken
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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JayBhojani (@MrBhojani) reported from Loughborough, England
@virginmedia £160 a month for you to be shit.
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Steve Barlow (@red_dog14) reported from West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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Barry Penaluna (@Toonbazza) reported from Bingham, England
@jerseykasoo @virginmedia Service is terrible, and I forgive it a little at the current time but theyre always bad to deal with. We've been sorting a new deal, 1st advisor didn't phone us back to finalise, 2nd agreed a deal then sent contract through which had higher price so need to ring again
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Neil Johnson (@neilmjohnson72) reported from Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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James Watts (@james_watts) reported from Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Young (@npjy83) reported
@virginmedia Nothing. No follow up call, no letter, no email. No smoke signal. And we paid £25 for it and still not changed over. Hoping your phone lines will be up and running later.
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Sulthan ahmed (@sulthanahmeduk) reported
@virginmedia Hi, I'm trying to discuss my renewal, I've been on the phone for 1 hour 15 minutes and the line on your side sometimes goes silent and other times there is music. I'd be grateful for your help
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S Shinde (@Sachinshinde) reported
@virginmedia Yes and it's down again now!!! How can service be so bad! Am I leaving in third world country. This is really affecting my work now.
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Danielle Allchin (@danniallchin91) reported
@virginmedia Hi, I've just tried to get through now, on that number. Hold music for 16 minutes and then complete silence for 5, I'm hanging up now. I can't log a complaint on my Virgin account as the account has been deactivated. I've received a bill, dated 17/01/21 for £23.65 but when I log
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Justine Agnew (@JustineAgnew) reported
@virginmedia I have tried every day to ring your customer service about a bill that I have for a service I changed my mind about which was never installed & your engineer took away. Please help.
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Tariq (@amul3t_) reported
@virginmedia My Account num 360386101 Area reference 28 Initially called to find out regarding price change of my package going up by £3.26 I probably spend 20 hours since Friday to speak to someone. I even tried chat service same result put you on hold then NO RESPONSE.
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claire toolan (@clairetoolan) reported
@virginmedia You are the worst company in the world.Abysmal
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Tariq (@amul3t_) reported
@virginmedia Initially called to find out regarding price change of my package going up by £3.26 I probably spend 20 hours since Friday to speak to someone. I even tried chat service same result put you on hold then NO RESPONSE.
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debbie crowther (@debbiecrowther1) reported
@virginmedia You're offering text service again but it's offline due to unprecedented demand, what are your wait times? been on over an hour, have to leave the house in an hour & have meetings so will need to hang up. I've also been cut off every time over the weekend before speaking!
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Stephen Knight 🔊 📺 (@GSpellchecker) reported
@virginmedia I was told they were taking me off the network and putting me back on again to see if that solves the issue. A process that can take up to 5 days apparently. So, I'll give it 5 days. After that, I'm going to have to switch networks I'm afraid. Thanks for your help