Virgin Media Outage Report in Beeston, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beeston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beeston, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Castle Donington and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Derby |
TV | |
| Nottingham |
Wi-fi | |
| Nottingham |
Total Blackout | |
| Derby |
Wi-fi | |
| Ilkeston |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beeston, England
Latest outage, problems and issue reports in Beeston and nearby locations:
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Rob Holland ⚽️🏐
(@robhollanduk) reported
from
West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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helen
(@helen6253) reported
from
West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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Paul Dennison
(@pdenno) reported
from
Beeston, England
@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
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Ian Siara
(@IPSiara) reported
from
Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
@virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Spooky Taylor 🎃 🦇 💀
(@stuartctaylor) reported
@virginmedia Hello again. You're obviously under a lot of pressure considering the spelling and grammar issues, so I'll ask again - please may I have a direct number for second line support? You don't need any information to provide that - just copy and paste it from the support screen.
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rak_man
(@RMan70) reported
@virginmedia Thank you but i still don't have any service I now have 2 flashing green arrows on the box !
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Pratik J. Jasani
(@Jasanipratik) reported
@virginmedia Hi HS. I did a few times. At first had to wait for a long time and then the Internet worked for a couple of minutes and then went down. The second and the third time, the same happened. The 4th time, I was waiting to be connected to your IT dept when it started to work.
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Andrew Long
(@ialc2009) reported
@virginmedia Part of the problem is that whilst chat/automated responses account for 95% of problems, trying to sort out a non-standard problem like this is far too difficult. It's already helping me make my decision when the contract ends.
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Maddie May 🥞🌮ᘛ⁐̤ᕐᐷ🏠🥂
(@MaddieMayNot) reported
@stuartctaylor @virginmedia Right? And then when I try to contact the complaints procedure (which I did before I tweeted) of course there's only a robot at the other end. Feels like one very long, bad April Fool's Joke 😤
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Sarah ☆
(@sarahinthestars) reported
@virginmedia Hi, service is fine. The channel is till not working.
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ｓｔｕｂａｔ
(@stubat_) reported
@virginmedia I did that and it says it's fine. No problems detected. But then the fact it keeps cutting off begs to differ. Like I said my friend on the other side of town is having the same problem so?
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JV
(@jjvvvvvv) reported
@virginmedia Yes, an engineer was scheduled for this morning. They have not shown up. We are attempting to set up a new broadband contract and therefore the service request was for that. Please let me know how to arrange the webchat and we will join.
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Just Joe
(@standiscrackers) reported
@virginmedia Hey can you please explain to me WHY i have been charged for using my home phone when it is NOT EVEN PLUGGED IN. This is now 5 times you have charged me for using my home phone yet i have never once used my home phone to call anyone in the 4/5 years I've had it.
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Kristofer Spikereit
(@Spike007Rite) reported
@virginmedia I honestly don’t know what the forum is going to do if your outage continues in our area. I just wish as an organisation you would be truthful to your customers instead of deferring to different social channels in the hopes that we will give up and the problem will resolve itself