Virgin Media Outage Report in Wilford, Nottingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wilford, Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Loughborough, Ilkeston, Long Eaton, Melton Mowbray, Castle Donington and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
||
| Loughborough |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilford, England
Latest outage, problems and issue reports in Wilford and nearby locations:
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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Lisa Pitt
(@lisa_c_pitt) reported
from
Gotham, England
@virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.
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Nigel Booth
(@m0cvo) reported
from
Annesley, England
@gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Very very poor customer service
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Illy Mus 💙
(@illymus) reported
@virginmedia Am not doing anything to test it at the moment. Just using my phone which can sometimes go slow or not load items. If I was using my work laptop, nothing opens or freezes. Did do a speed test on Thursday....barely hit 3
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Chris
(@cmcconnell1983) reported
@virginmedia I am going to keep tweeting about your poor service until you reconnect us. We have spent a full week with two kids and no internet or TV. How would you feel?
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Illy Mus 💙
(@illymus) reported
@PetermcRed @virginmedia It had been absolutely fine but the past month it really has been getting worse day by day Problem I also have....no fibre in my area
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Emily Street
(@EmilyStreet1) reported
@virginmedia To be left with no alternative for wifi whilst we are working from home is terrible customer service. If there is an issue with your broadband that we pay for, you should replace it in the meantime with a dongle because right now we are paying for something that doesn’t work.
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Laura Cooksey
(@LauraCooksey84) reported
@virginmedia It’s an outage your guys can’t even connect or trouble shoot it In the meantime we’re just left to struggle
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Wayne bolton
(@Waynebo63359316) reported
@virginmedia Yes I've made a complaint and everything and they keep making out lunr they've tried to contact me yet ive had no missed calls no voicemails just an email saying they've tried well clearly they've haven't
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Daniel Turner
(@danny4016) reported
@virginmedia After an 83 minute wait, sadly one of your call centre reps cut me off... we still cannot stream as bandwidth strength too low... trying to leave but cannot get through... service is just so poor
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Chris
(@cmcconnell1983) reported
@virginmedia if you are thinking about going with virgin media dont bother. SKY would probably give you a better service
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Emily Street
(@EmilyStreet1) reported
@virginmedia We were told if it’s internal damage that they wouldn’t be able to fix it. So we can no longer have virgin but they will confirm on Monday. Why it’s something that can be confirmed in the moment I don’t know. Inevitably we are just waiting two more days to be told no.
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BadBoy
(@BedBoy94) reported
@virginmedia Is it normal that the internet turns off every few minutes for a week? Lots of people have this problem in Southend. Another weekend without a stable internet connection.