Virgin Media Outage Report in Wilford, Nottingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wilford, Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Melton Mowbray and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
||
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilford, England
Latest outage, problems and issue reports in Wilford and nearby locations:
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Still bad this evening. Pixelating all over the screen.
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Rob Parker
(@roberto85) reported
from
Beeston, England
@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Pennington
(@Penninm7) reported
@virginmedia never have I received such rude customer service in my life. Your staff clearly are not trained. I've been blind transfered, laughed at, put through to a random person when trying to make a complaint! Can't wait for my contract to end to cancel! I'm still on hold!!
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Sam -
(@sam__qxy) reported
@virginmedia - internet down - service status page says no issues in the area - Called the team to report, apparently an issue my end. - Next door have the same issue - router says “No RF signal detected” - sounds like a you issue. Can you fix?
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Elizabeth Aleman
(@aleman_elisa) reported
@virginmedia @Sam_Watson74 That’s a lie. No auto compensation kicked in before Christmas. And wifi was not working for about 5 days. Yet in your system it said it was working and that you could see I used data. Which was a lie .
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Caroline Green
(@carolinesgreen) reported
@virginmedia It is sorted. Your engineer, Stuart, is a star. But if we have any major issues following this, I really will be off. And you should be upfront about the problems with the Hub 5.
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Ian
(@LordRorthorn) reported
@virginmedia They have booked an engineer to come to me, but idea when it is going to be at this point. Not sure why they are coming to the house when it’s clear that the issue isn’t only this house. But I guess that’s what the script says.
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Michael Salter
(@mikesalter0) reported
@virginmedia why is your speed test coming back at 276mb but every other on less than 30mb strangling the network again!!!!!
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Steve Elite
(@Migraine_Boy) reported
@virginmedia Faults team not able to help. Still can't connect to internet. Getting annoyed.
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Josh England
(@J_England93) reported
from
New Waltham, England
@virginmedia I’ve done this all already, rang this morning and you couldn’t fix it. Was supposed to be ringing me back within 3 hours to book a technician it’s now coming up 6 hours
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Marc Ellis
(@ellismarc) reported
@virginmedia @kronos_kirko Virginmedia are telling me that there is an issue in SW11 and will not be fixed until 16-Jan
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Gooner
(@VaniliaFudge) reported
@virginmedia what seems to be the actual issue for virgin broadband in BS7 0JD, going on 3 days now without any Internet and have people who work from home. When can we expect this to be fixed?