Virgin Media Outage Report in Wilford, Nottingham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wilford, Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Loughborough, Alfreton, Melton Mowbray and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilford, England
Latest outage, problems and issue reports in Wilford and nearby locations:
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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HaloOolee
(@lolom5m5) reported
from
West Bridgford, England
@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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Patricio R. Sanchez
(@psanchezc) reported
from
Beeston, England
@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Laura Plumbley
(@LauraPlumbley) reported
from
Kimberley, England
@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Johns Alive 🇺🇦
(@Johns_Alive) reported
@TheShannimal_ @virginmedia @virginmedia worst provider going, don't help with anything
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ChildrensBookSequels - Sarah Corcoran
(@ChiBkSequels) reported
@tim2infinity @virginmedia We were told on Tuesday when we lost internet that no engineer available until next Thursday 28th July. 10 days with no service. N E Somerset!
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Lieto Fine
(@LietoFineLondon) reported
Why is @virginmedia so f**king awful? Every month they scree me with my pants and jeans on with an exorbitant bill and then can’t provide even half decent wifi. Anywhere else it would be #theft
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Debaleena Dasgupta
(@debaleena_d) reported
@JamesTurner37 @virginmedia We switched from Virgin Media to Zen a year ago after myriad issues with Virgin service for years. The only time there was a problem (which turned out to be me!) Zen answered the customer service line & fixed the issue in less than 5 mins. I cannot recommend Zen more highly.
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Tim Webber
(@tim1webber) reported
@virginmedia with you. You didn’t come up with a resolution. Just that I had a case number, means nothing, and that 100% the field office would contact me within 24hrs. Can you guess what happened next? Exactly. Nothing. What are you gonna do about it? (2/2)
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The Shannimal
(@TheShannimal_) reported
@ArcadeMom @virginmedia Always get the "Turn it off and on" response like I'm stupid...
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Joe Chip
(@joe_ch1p) reported
@virginmedia Sort out your bloody network. My Internet connection has been up and down like a frigging yoyo for over a week now. I'm paying for services like Netlix etc and can't use them because halfway through the connection drops out. Not bloody good enough #virginmediadown
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BellaDrives
(@BellaDrives) reported
@virginmedia I feel compelled to ask whether your staff are penalised for failure to retain customers who cancel? I can think of no other reason that I would need to speak to 3 different staff members and still unable to cancel this service @ofcom
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BellaDrives
(@BellaDrives) reported
@virginmedia I have spoken to 3 different team members, the first two failed to action my request and the 3rd one initially denied I had ever made such a request and then eventually offered to cancel my services if I paid £66 for a service I cancelled months ago @ofcom
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Liam Walker QC
(@LiamWalker_7) reported
@JamesTurner37 @virginmedia This is what happened to many in SW London over lockdown 1. The customer service was terrible. I'm now with BT as a result.