Virgin Media Outage Report in Wilford, Nottingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Wilford, Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Loughborough, Ilkeston, Melton Mowbray and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Total Blackout | |
| Nottingham |
Wi-fi | |
| Nottingham |
Phone | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilford, England
Latest outage, problems and issue reports in Wilford and nearby locations:
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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Dane
(@Forest_Dane) reported
from
Beeston, England
@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Simon Noone
(@NooneSimon) reported
from
Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Sushrut
(@Sushrutuk) reported
from
West Bridgford, England
@virginmedia - is there a red button issue on sky sports?
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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DJ Knight 🇬🇧
(@iRacing74) reported
from
Sandiacre, England
With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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John Puxty
(@JohnPuxty) reported
from
Ilkeston, England
@JPBOLDY @virginmedia I am also getting this problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Romsey, England
@virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.
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_Itsrosee_
(@_itsrosee_) reported
@virginmedia Service
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Paul
(@paulmeaden89) reported
@virginmedia I’m well familiar with that number and have tried to resolve this 5 times now. The team are useless. I’ve even tried to cancel, they are also incapable of this.
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MJ
(@mickyjayuk) reported
@virginmedia Once upon a time, you were the best. You're not anymore and the day I can cancel and go elsewhere I will.
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peter francis
(@peterfr07003652) reported
@virginmedia just joined virgin media and terrible customer service. Long wait times, over three hours to try and get to an advisor. Now cancelling within cooling off period.
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David J Rutherford
(@daveyruthers) reported
@virginmedia Still not working 😕
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Hoon
(@hoohooner) reported
@virginmedia the repairman he could help himself to coffee, tea and some biscuits, but that the cadburys button pudding pots were off limits. He said no worries and carried on working. We get home at 3pm after a few hours and find the repairman gone. The internet seems to be working but
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pepe lore enthusiast
(@MadtingLuke) reported
@virginmedia yes, that’s what came up when I checked it - right now it says there’s no issues affecting my area but like I said, it happens all the time
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Suzanne Brown
(@SParker616) reported
@virginmedia how can I find out if my area is scheduled for work tomorrow which would involve our network being down for some or all of the day? Working from home and have an important meeting then.
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jean carwood-edwards
(@jeancedwards) reported
@virginmedia Yes they asked sec quests my mum can’t answer-they’re about ‘most recent calls made’ on the phone that she’s been paying you for but hasn’t used in years. You say she can’t cancel her contract or even make the payment that you’ve threatened her with a debt collector letter for😢