Virgin Media

Virgin Media Outage Report in Wilford, Nottingham, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wilford, Nottingham, England 10/29/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wilford, Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Alfreton and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

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Virgin Media Issues Reports Near Wilford, England

Latest outage, problems and issue reports in Wilford and nearby locations:

  • mjtriggs Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • SteveB2Notts Steve B (@SteveB2Notts) reported from Clifton, England

    @virginmedia @Virgin Fix PPV Boxing now !

  • Luketh13ttv Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

  • katej1984 Kate J (@katej1984) reported from Sandiacre, England

    @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • JohnPuxty John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia how do I report a problem with our wifi and tivo box

  • Luketh13ttv Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

  • aaronfarny_b B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • av9901 Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England

    @virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!

  • iRacing74 DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England

    With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

  • helen6253 helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • av9901 Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England

    Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

  • robhollanduk Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • pdenno Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • IPSiara Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • flyingscotsmin1 Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • WorTony Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Henna_H2 Henna Hamid (@Henna_H2) reported

    @virginmedia Nearly 2 months after signing up, I still have no internet. Every time I call to get an reason or a new appointment I am given false promises and a new date. Then it gets cancelled the day before..again! Worst customer service ever !!!

  • W_A_S_1_M Wasim (@W_A_S_1_M) reported

    @virginmedia Well it's back on now obviously but this is my notice that I want my service cancelled & will be moving to a different provider. Too expensive & not the best customer service.

  • TomClarkus Tom Clarke (@TomClarkus) reported

    @virginmedia the last three afternoons our v3 box has gone down, failing to get broadband signal and flashing green. Nothing I do helps but it seems to have randomly started up again late evening - is it the heat? How do I contact tech help?

  • kimturner70 Kimberley Turner (@kimturner70) reported

    @virginmedia No because I don’t have a suitable wire. I don’t want a wired service. That’s why I got a wifi option. Asking this isn’t a solution or fix

  • chrisrmlee Chris (@chrisrmlee) reported

    @virginmedia I was calling to DISCUSS what I could do as I'm moving out of a property. I'm STILL waiting for someone to call me to discuss my complaint while you crack on and bill me... absolutely useless. Won't use you again, won't recommend you again.

  • siccmr187 twitrpopo (@siccmr187) reported

    @virginmedia flashing green modem , service status says my area is fine but when we rang up the automated message was that there is a problem. ME7 area , is it possible to let me know what is happening? Thankyou

  • DanStrange8788 Daniel Strange (@DanStrange8788) reported

    @virginmedia Cleared the screenshots i sent were via chrome rather than my default of safari. I have just cleared safari cache as well now and same issue persists.

  • chrisrmlee Chris (@chrisrmlee) reported

    @virginmedia @richardbranson Virgin Media customer service is frustratingly scripted, you're too big to handle customers properly and your automated processes create errors and frustration for customers. It's so easy to get tied into your services but so complicated to 'escape'. Bye Virgin.

  • funky_sammyb Samantha (Bowman) Allpress 🇺🇦 (@funky_sammyb) reported

    @virginmedia Just giving us more reasons to leave. If you can’t plan work which might disrupt service around major events like train strikes which will force a large percentage of people to rely on their home service, what do you expect? Glad my pointing out the obvious has done, oh, nothing

  • JMC_17 JMC (@JMC_17) reported

    @virginmedia Do you want me to discuss your rubbish service issues on a public forum or would you prefer to discuss this directly? It's a case of washing your ***** laundry on line