Virgin Media outages and service status in Wilford, England

Problems in the last 24 hours in Wilford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wilford, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Loughborough, Ilkeston, Southwell, and Melton Mowbray.

City	Problem Type	Report Time
Nottingham	Internet	9 hours ago
Loughborough	TV	3 days ago
Ilkeston	Internet	4 days ago
Nottingham	Internet	5 days ago
Nottingham	Internet	9 days ago
Nottingham	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wilford, England

Latest outage, problems and issue reports in Wilford and nearby locations:

• 
  Laura Coxon (@looby1376) reported 2 minutes ago from Ruddington, England

  @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

• 
  Ken Godber (@GodberKen) reported 5 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  Paul Witney (@bgspixpaul) reported 6 minutes ago from Ruddington, England

  @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

• 
  James Armstrong (@iamj_armstrong) reported 7 minutes ago from Beeston, England

  @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

• 
  Amanda (@imageprincess) reported 8 minutes ago from West Bridgford, England

  Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

• 
  Simon Noone (@NooneSimon) reported 13 minutes ago from Ruddington, England

  @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

• 
  Dr Alex Stavrinides (@Dr_Stav) reported 16 minutes ago from West Bridgford, England

  Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

• 
  Gareth Smith (@gaz_smith123) reported 18 minutes ago from Ilkeston, England

  @virginmedia have you got problems in area 30? My connection keeps dropping out!

• 
  Joanna Hayes (@SmileyJMH) reported 19 minutes ago from Loughborough, England

  @virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 24 minutes ago from Eastwood, England

  @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

• 
  Jade Lewis (@JadeLewis92) reported 26 minutes ago from Felley, England

  @virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!

• 
  Matthew Theobald (@DirtyLyle) reported 27 minutes ago from Clifton, England

  @virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!

• 
  Danny Chaplin (@dannychappo) reported 27 minutes ago from Beeston, England

  @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

• 
  Steve B (@SteveB2Notts) reported 31 minutes ago from Clifton, England

  @virginmedia @Virgin Fix PPV Boxing now !

• 
  Dane (@Forest_Dane) reported 34 minutes ago from Beeston, England

  @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

• 
  Tony P (@WorTony) reported 36 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Chris Maltby (@ChrisMaltby) reported 41 minutes ago from West Bridgford, England

  @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

• 
  Chris Maltby (@ChrisMaltby) reported 44 minutes ago from West Bridgford, England

  @virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?

• 
  B Farn (@aaronfarny_b) reported 46 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  richard taylor (@richardtaylor37) reported 53 minutes ago from Stapleford, England

  @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynne Harper (@LynneHa33713143) reported 7 minutes ago

  @andyburnham Just keep issuing massive fines to these companies like you did with Virgin Media until these companies make it much less complicated to cancel their subscriptions.

• 
  SHUTTY 🇬🇧 (@apshutt) reported 14 minutes ago

  @virginmedia I have not said there is a problem, so don't give me a stock answer, what do account managers do please?

• 
  Charles Forsyth (@charles_forsyth) reported 17 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  Karen (@Karen31332753) reported 18 minutes ago

  @biggle1908 Been with virgin media since it used to be cabletel 40 yrs ago nearly ... Service is good but if you have a problem your knackered unless you speak Urdu !!!

• 
  Georgios A (@technolagnos) reported 19 minutes ago

  @MTBoar @virginmedia That’s just rubbish, you can take it off you want it (however have a look at the issues people have had with cancelling their Virgin media subscriptions at the end before you do…)

• 
  Davie G 🇬🇧 (@fredbeare) reported 19 minutes ago

  Do @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?

• 
  Jase Whelan (@WiJayWhelan) reported 21 minutes ago

  @virginmedia I have! still no Wifi 😡 day 3 , still no sign of any engineers who are apparently ' working to resolve the complex issue'?

• 
  Dan Kitwood (@dkitwood) reported 21 minutes ago

  @virginmedia @virginmedia Shall I start posting screengrabs of the conversation I had with your customer service representative on here? Or are you going to reply?

• 
  Dansun (@elbondivad) reported 21 minutes ago

  @Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink

• 
  Ian Davies (@IDavies1979) reported 23 minutes ago

  @biggle1908 There Internet is faster but Virgin media are a nightmare to deal There by far the worst of all the platforms