Virgin Media

Virgin Media Outage Report in Wilford, Nottingham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wilford, Nottingham, England 05/30/2025 15:35

May 30: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wilford, Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Melton Mowbray, Ilkeston, Loughborough and Ripley.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Wi-fi
United KingdomMelton Mowbray TV
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wilford, England

Latest outage, problems and issue reports in Wilford and nearby locations:

  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time

  • lolom5m5 HaloOolee (@lolom5m5) reported from West Bridgford, England

    @virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Beeston, England

    @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

  • CarlyssWorld Carly (@CarlyssWorld) reported from West Bridgford, England

    @virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍

  • guchmanku Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, England

    Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...

  • MarkHaydock5 Mark Haydock (@MarkHaydock5) reported from West Bridgford, England

    @StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • JadeLewis92 Jade Lewis (@JadeLewis92) reported from Felley, England

    @virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!

  • LauraPlumbley Laura Plumbley (@LauraPlumbley) reported from Kimberley, England

    @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

  • Mary_C_Oliver Mary Oliver (@Mary_C_Oliver) reported from Beeston, England

    @virginmedia Also, the number is not working

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

  • rikkiwalker Rikki Walker (@rikkiwalker) reported from Annesley, England

    Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SCollin88346239 S Collins (@SCollin88346239) reported

    @virginmedia Hi there, can you tell me how to cancel Sky Sports subscription, please?

  • SilentLokusT LokusT 🇪🇺 (@SilentLokusT) reported

    @virginmedia Might've helped if you looked at the tweet I replied to. I dealt with your crappy customer service a few months ago. It's my turn with O2 now.

  • blairjoyce3 JoycieB (@blairjoyce3) reported

    @O2 @virginmedia I'm a customer of both but when I go into O2 it wants me to join Virgin Media to participate and vice versa ..

  • apathetic_nerd Apathetic Nerd (@apathetic_nerd) reported

    @virginmedia So I pay more for the same package a new subscriber gets, even after 25 years of being a customer.

  • pierskarsenbarg Piers Karsenbarg (@pierskarsenbarg) reported

    @ICooper @virginmedia @OpenreachHelp I really like VM. I’ve had maybe a couple of hours downtime in all the time I’ve been WFH and even when I’ve had issues, they’ve sent someone out first thing the next morning (no complete outage, but had an old outdoor connection that the engineer was quick to fix)

  • snoo999 Sue Carr (@snoo999) reported

    Let see if @virginmedia can rectify their mistake, of leaving an elderly vunreable person, without a phone line or emergency line for over 2 weeks. And, not tell them this would happen. #Shameful

  • PandaAkagi AkagiPanda 🐼 PNG VTuber 🤍 (@PandaAkagi) reported

    @virginmedia The fact I can log into My Virgin Media, but not the email account which uses the same credentials, tells me it isn't an issue with my credentials. Even if I click "email" from within My Virgin Media, having logged in, I receive "your mailbox is not available at the moment"

  • PandaAkagi AkagiPanda 🐼 PNG VTuber 🤍 (@PandaAkagi) reported

    @virginmedia (2/2) I changed the password regardless, which as expected, made no difference. The last time this happened I tried calling customer support and unfortunately they were beyond useless as usual. A quick search tells me plenty of other people are having the same issue today.

  • sadelta99 Andy (@sadelta99) reported

    @virginmedia 3 times in two weeks after no issues ever with the address? And the issue is you send an email about it to the account that I can’t access due to you locking it - doh. As my device is an iPhone it doesn’t run anti virus and I’ve now changed pass three times

  • blairjoyce3 JoycieB (@blairjoyce3) reported

    @O2 At that point it asks me to sign up to Virgin Media (desire already being a long standing customer)