Virgin Media Outage Report in Wilford, Nottingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wilford, Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Alfreton, Loughborough, Melton Mowbray, Ilkeston, Long Eaton and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilford, England
Latest outage, problems and issue reports in Wilford and nearby locations:
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia 3rd time today. Can someone help me please?
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia @virginhelp any help with this yet?
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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Mark Smith
(@e2mrk_mark) reported
from
Sandiacre, England
@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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Deborah Marshall 💙
(@deb_the_dj) reported
from
Sandiacre, England
@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Taylor
(@TaylorG03) reported
@virginmedia Again your customer service is an ABSOLUTE SHAMBLES @virginmedia Called again to get an update regarding installation, as advised by you. I’m now told the work by the prepull team was to be yesterday, but now it’s today, but it can be anytime in the next 3 weeks. Shambolic
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claire whyte
(@clairewhyte12) reported
@virginmedia Now the estimate is the 21st. The person on the phone also said she is sending a technician, I don’t see what they can do if it’s not a problem with my equipment?!
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kereeshasophia
(@kereeshasophia1) reported
@virginmedia Yes we have checked all wires. It’s not just this box it is our upstairs also. This has been going on for over 2 months and more and more channels seem to be getting affected. It is really not acceptable. I called to follow up a complaint and they hung up
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LiberianGirl777
(@LiberianGirlJM) reported
@virginmedia Not good enough. I've paid for thr service you're not providing. We've already been without any service for 24 hours and it's not acceptable to make us wait over 10 days without any access to a TV service???? Do you think this is acceptable?
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Calibrax 🇬🇧
(@calibrax) reported
@Chadlad1 @POLITlCSUK @virginmedia Nope. But when your contract is up definitely look at the other options. Because if you ever have a problem with Virgin Media, their customer service is completely useless. Hard to contact, and even when you do they are clueless!
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Matt Greenfield-Westcott
(@WheezyRider44) reported
from
Nunthorpe, England
@virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.
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steveCOYS 💙🕺
(@harwood_steve) reported
Go old @virginmedia usual crap service as no BROADBAND all day so far!! Fix time keeps getting extended as well 😡😡😡
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Romsey, England
@virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care
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Donald Ross
(@donaldorossi) reported
@virginmedia I know the situation isn't virgins fault but I am now panicking with not knowing how i will be able to work tomorrow onwards. If we can have a bit more info than the non specific service prediction please
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Prab 🏴⚽️🏏
(@Prab188v2) reported
I am so ******* done with Virgin Media why are they so ******* ****????