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Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Grantham, Leicester, and Melton Mowbray.

CityProblem TypeReport Time
Grantham Internet 1 day ago
Leicester Internet 4 days ago
Leicester E-mail 10 days ago
Leicester Internet 10 days ago
Leicester Internet 18 days ago
Leicester Internet 19 days ago

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia I’ve already spoken to your tech team yesterday hence the engineer visit booked. But we be never used a service where I’ve had so many outages Ever. In 20 years of internet usage. Your company is an embarrassment. .As soon as my contract is up I’ll just survive on mobile data

  • HDunsdon
    Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.

  • bradgatetc
    Bradgate T & C (@bradgatetc) reported from Leicestershire, England

    @virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠

  • bradgatetc
    Bradgate T & C (@bradgatetc) reported from Leicestershire, England

    @virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • IrfhanFox
    Irfhan Mururajani (@IrfhanFox) reported from Leicestershire, England

    Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡

  • clairelouk
    Claire Kilsby (@clairelouk) reported from East Goscote, England

    @virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡

  • HDunsdon
    Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.

  • dylanjfarrell
    dylan james (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia @zzpete And your help page has crashed! Again it’s numerous people

  • GRODSTER
    Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • roznan242
    Ronan (@roznan242) reported

    @virginmedia It says no issues !

  • wwendben
    WendyBentick (@wwendben) reported

    @virginmedia No to both. They’re in their 80s. They’ve already paid £180 and they have no service. I think that warrants somebody coming out?

  • pastiepower
    Geraint Thomas (@pastiepower) reported

    @virginmedia Another complaint logged and another day wasted with calls to @virginmedia. Now awaiting another manager callback within 3 days. Can you do more?

  • TheMightyNews
    Steve N. (@TheMightyNews) reported

    @virginmedia So thought I’d try again today and follow this route. 20mins then cut off from call. Called back, 20mins, discussing resolution options, all of a sudden “I need to call you back in 5-10min” 20mins later here I am. No call, no internet. Yay

  • HamSughes
    Sam Hughes (@HamSughes) reported

    @virginmedia Yes, it has not solved the issues

  • adypackham
    ady packham (@adypackham) reported

    @virginmedia Hi Im having major problems with my broadband today & have lost a days work as a result. Are there issues in Worthing today ??

  • rorygee3
    rory gee (@rorygee3) reported

    @virginmedia been on the phone for 43 minutes and then cut off AGAIN was told 2 hours ago someone would call me straight back, PLEASE CANCEL MY CONTACT

  • KSinghLDN
    K Singh (@KSinghLDN) reported

    @virginmedia how are you this bad? You make me call because your website is useless, go through automated steps and then text me a link that is no help and end the call? I've heard your customer service is **** but I didn't expected it to be this bad.

  • glynn_lauren
    Lauren Glynn (@glynn_lauren) reported

    @virginmedia Thank you but im advised the same thing to do each time, it's never that and I don't know how to fix it given how much we pay you each month!

  • benrufc17
    Benrufc18 (@benrufc17) reported

    @virginmedia bad internet in s13 keeps going off and on again