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Virgin Media outages and service status in Melton Mowbray, England

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Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Melton Mowbray, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Jun 25, 11:13 PM GMT+1.
  • 47% Internet (47%)
  • 27% TV (27%)
  • 13% Phone (13%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Melton Mowbray come from postal codes LE13 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Grantham, and Leicestershire.

CityProblem TypeReport Time
Leicester TV 4 hours ago
Leicester TV 4 hours ago
Leicester TV 5 hours ago
Leicester TV 5 hours ago
Leicester Phone 6 days ago

Nearby cities with recent reports

Leicester

5 recent signals

4 hours ago

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • NimeshDave7
    Nimfresh.exe (@NimeshDave7) reported from Leicestershire, England

    @virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!

  • bgspixpaul
    Paul Witney (@bgspixpaul) reported from Ruddington, England

    @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

  • lizdixon77
    Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.

  • worksopchap
    worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc

  • lizdixon77
    Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks

  • sewychloe
    Chloë Pritchard (@sewychloe) reported from Leicestershire, England

    @virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!

  • mikeystorey
    🇲​🇮​🇨​🇭​🇦​🇪​🇱​ (@mikeystorey) reported from Grantham, England

    @virginmedia I’m an existing customer and it wants me to start a new order for a package?

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

  • helen6253
    helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

  • mjtriggs
    Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

  • DJacko79
    DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠

  • DazCarson68
    Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

  • yogi7592
    Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • caville
    Nick Caville (@caville) reported

    @virginmedia Since your O2 merger, your website has been absolute dogshite. Can't view bill, can't cancel, nothing loads etc. Nice work!

  • gloucesterglass
    Gloucester Glass (@gloucesterglass) reported

    Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!

  • sparky0710
    Mark Aitken (@sparky0710) reported

    @virginmedia Internet been down in ML5 since yesterday lunchtime. When will this be resolved.any information or updates from apps are vague at best very poor.

  • lynne_thomson2
    Lynne (@lynne_thomson2) reported

    @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

  • danny_9_morris
    Danny Morris (@danny_9_morris) reported

    @virginmedia Still intermittent, the app says no issues but clearly something is wrong

  • satinballs99
    John (@satinballs99) reported

    @virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.

  • duncanpemberton
    Duncan P⭐️⭐️ (@duncanpemberton) reported

    @virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan

  • pompeyrigs
    nick rigby (@pompeyrigs) reported

    @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

  • Fletchers_Mama
    Karen Rodger (@Fletchers_Mama) reported

    @virginmedia It was both. It has happened twice in 2 consecutive mths, both times locked for 2wks. Currently unlocked but never been explained why it how to prevent

  • tomcity1
    tom (@tomcity1) reported

    @virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week