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Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Grantham, Leicester, and Melton Mowbray.

CityProblem TypeReport Time
Grantham Internet 2 days ago
Leicester Internet 5 days ago
Leicester E-mail 11 days ago
Leicester Internet 11 days ago
Leicester Internet 19 days ago
Leicester Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • im_raj16
    Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia It’s the same plz help me or plz disconnect the service I give up.

  • MrSmithInNotts
    Trevor Smith (@MrSmithInNotts) reported from Ruddington, England

    My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from West Bridgford, England

    @virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • im_raj16
    Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia Can you please send someone to fix the issue ? Please

  • therealbenno
    David Bennington (@therealbenno) reported from Grantham, England

    @virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where

  • juanfelipe1
    John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened

  • W4lshy_85
    jennie walsh (@W4lshy_85) reported from Chadwell, England

    @virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!

  • robhollanduk
    Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

  • juanfelipe1
    John Wright (@juanfelipe1) reported from Leicestershire, England

    @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

  • Dr_Stav
    Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, England

    Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

  • Manraj_Virkk
    Manraj (@Manraj_Virkk) reported from Leicestershire, England

    @virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!

  • juanfelipe1
    John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts

  • DenhamKite
    Denham Kite (@DenhamKite) reported from Leicestershire, England

    @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

  • NickFitz
    Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jennysweetie
    Jennifer West (@jennysweetie) reported

    @virginmedia I am absolutely disgusted with the service (or lack of) that I have received over the last few weeks. Completely disgraceful. Appalling company.

  • melmichael1
    mel0308 (@melmichael1) reported

    @virginmedia It’s not working and it’s continually like this, sick of it. On the phone to Sky now to see what they can offer

  • FedUpMammy
    Becca Murdoch (@FedUpMammy) reported

    @skytv what’s with the sky Q box just deciding it wants to turn off/stay on ff or rewind/refusing to record while paused? We pay a lot of money for a service which just isn’t up to scratch, tv is a mess, broadband pitiful. Thank goodness @virginmedia were at the door today.

  • Lewishamdreamer
    Jason is on Mastodon 🏳️‍🌈🪷 (@Lewishamdreamer) reported

    @virginmedia Oh good now your site acknowledges the widespread failure. And promises a fix by 2130. Is that reasonable? I don’t think it is, especially given your outrageous price hike.

  • Lewishamdreamer
    Jason is on Mastodon 🏳️‍🌈🪷 (@Lewishamdreamer) reported

    @virginmedia Not true. Your service status is failing as much as ever. The whole street is out, so if you don’t already know where/what the problem is I’ll just have to wait the standard 4-5 hours until you finally agree and do your jobs and fix your problem.

  • callum1512_
    ⚪️ (@callum1512_) reported

    @virginmedia no unfortunately it still seems that the outage is effecting the Exeter area. #ecfc #pafc

  • VanessaKenehan
    Vanessa Kenehan (@VanessaKenehan) reported

    @SurvivalZippy @virginmedia I’ve only got a basic tv package, the line rental they insist you have to have and basic broadband for that price. I’ve been a loyal customer since they took over from Cabletel in the 90s 🤬

  • Waheed67457074
    Waheed (@Waheed67457074) reported

    @virginmedia But upon calling the help line I've been told we must now take another day off work as we have to be in

  • Waheed67457074
    Waheed (@Waheed67457074) reported

    @virginmedia The problem in her words was that.. We have had a badly installed line and it was only supposed to be temporary, her test signalled I have been paying for substandard speeds since my line was installed... But Ive been paying premium rates, so that needs looking at

  • jayneylou21
    jayne whitehouse (@jayneylou21) reported

    @virginmedia If you send me a direct message I will send you my account number to look into - I would like to make an official complaint