Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 01/14/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Leicestershire and Melton Mowbray.

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City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicestershire Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • SimonStaskiewi3 Simon Staskiewicz (@SimonStaskiewi3) reported from Leicestershire, England

    @virginmedia Totally down

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.

  • ManLikeJr GOD (@ManLikeJr) reported from Leicestershire, England

    @virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from West Bridgford, England

    @virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.

  • cookwithanisa Anisa (@cookwithanisa) reported from Leicestershire, England

    @virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia my 3G is 100 times better than your crap WiFi

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • Deborahbham Deborah Davidson 🕷 (@Deborahbham) reported from Leicestershire, England

    1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.

  • ashleyYNWA ashley bennett (@ashleyYNWA) reported from Leicestershire, England

    @virginmedia I was told to message my complaint on here

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia your WiFi is dog shit

  • schluppeck Denis Schluppeck (@schluppeck) reported from West Bridgford, England

    @virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.

  • hatch_rebecca Rebecca Hatch (@hatch_rebecca) reported from Ruddington, England

    @virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down

  • GautamKarelia Gautam Karelia (@GautamKarelia) reported from Leicestershire, England

    @virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price

  • alisonllove1 Alison Love (@alisonllove1) reported from Leicestershire, England

    @McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x

  • CharlesinRome Charles Collins (@CharlesinRome) reported from Leicestershire, England

    @virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago

  • MrluckLuck Steve Luck (@MrluckLuck) reported from Ruddington, England

    @JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rohanseal221B Rohan Seal (@Rohanseal221B) reported from Maidstone, England

    @virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown

  • LouLou_No_72 Lou ❤️Lou 💚 (@LouLou_No_72) reported

    @virginmedia can’t watch tv properly now in Bromley , makes a change from having broadband issues I suppose but I get a bit fed up when I pay a lot every month for this service. What is going on and why does it always take so very long to fix????

  • inflamer86 jakub j (@inflamer86) reported

    @virginmedia When calling the bot says the engineers working on it, but when I check status through the link sent on my mobile it says "no known issues". No idea what's going on here.

  • TLPHasnainDar Hasnain. (@TLPHasnainDar) reported

    @virginmedia WiFi speed in certain rooms is extremely slow and no where near the speed promised.

  • AndrewAnthonyR2 Andrew Anthony R. (@AndrewAnthonyR2) reported

    @virginmedia is there a fix to the blurring, lagging and skipping when streaming @stadia? Had installation on Monday but the game streaming stability is awful despite taking the 350mb had no problems problems with BT's 67mbps.

  • BendyBill NDBILL. Getting angrier by the day. (@BendyBill) reported

    So we are now told there was no agreement to replace our TiVo so we waited in all day got nothing now they have put me back in the queue as they have gone off shift. Luckily I kept a copy. Customer service at virgin is pathetic. @virginmedia

  • Blikdot leighton blake (@Blikdot) reported

    @virginmedia Why can't I open port 44158 on my hub?? Spent 50 mins on a call from my mobi trying to get tour Techs to help only to gave them hang up on Me. Horrid service.

  • zoeamason Zoe Mason (@zoeamason) reported

    @virginmedia We’ve done all the diagnostics, we’ve done all the remote support “fixes” that don’t fix. We need an engineer asap - or just for whoever fixed the local issue this morn to undo whatever change he did in the exchange box that reverted us to these issues

  • wwfc_dave Dave (@wwfc_dave) reported

    And so after 20+ yrs with @virginmedia I am finally moving. Price hikes too often and at the critical time when they finally have serious gigabit competition, their CS turns to absolute ****. I've defended them for years on social media but alas, I'm off.

  • LouLou_No_72 Lou ❤️Lou 💚 (@LouLou_No_72) reported

    @virginmedia Aiming to get an engineer out ASAP but the ETA for a fix is 12 hours ….. so yes there is frustration because people pay a lot yet the oncall doesn’t seem to be in place ?