Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Melton Mowbray, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray and Grantham.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
TV | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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David Bennington
(@therealbenno) reported
from
Grantham, England
@virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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jennie walsh
(@W4lshy_85) reported
from
Chadwell, England
@virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!
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Dean Blavins
(@DjDno) reported
from
Chadwell, England
Ffs, there it goes again!! Sort your **** out @virginmedia
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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Trevor Smith
(@MrSmithInNotts) reported
from
Ruddington, England
My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia
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Denham Kite
(@DenhamKite) reported
from
Leicestershire, England
@virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Burke
(@JohnBur98828711) reported
@virginmedia I am not getting the WiFi speed that I am paying for I have been sent 2 qifi pods, no improvement, it needs an engineer to visit my home & sort it, not me repeating the issues over phone
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Set Sytes
(@SetSytes) reported
@virginmedia How do I get through direct to your retentions team? Every time I finally get put through (after hours) on your Whatsapp service, I don't hear back again and I have to start the whole process again the next day. It's been going on over a week now and it's SO frustrating.
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Anthony
(@shotinthedark19) reported
@virginmedia Have u stopped piggy backing EE now? I believe this may be the cause of my signal issues.
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Gurdip
(@GurdipChohan) reported
@virginmedia can I cancel our services if I have e account password or is it only the account holder who can do this? We tried calling and after being in a queue for 30 mins plus each time we get cut off. Even my phone battery died waiting so long. Even more reason to cancel
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Matt Boyle
(@MattJamesBoyle) reported
@virginmedia you’re not reporting it but you are currently down completely in SM6
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Filo
(@PapaFil0) reported
@virginmedia I don’t know what is happening over at VM but you guys seriously need to sort yourselves out. I’ve called 6 times today to discuss leaving and everytime, I get put on hold waiting for someone to pick up for over 30 mins and then they’ll hang up.
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Sean McCaul
(@TheLepresean) reported
@virginmedia been trying to cancel our lapsed contract for over two days now. Hours of calls hung up on by your operatives or left to ring out, a whole host of WhatsApp messages totally ignored for days. The worst customer services I have ever received.
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Hannah Perry
(@hazdrawsuk) reported
@virginmedia Hi! Can anyone help me out? We were supposed to have our tv and internet installed on Tuesday. But they couldn’t do it. It’s now delayed until the 17th Feb. We were told to contact you for a temporary dongle but haven’t had a reply from customer service yet 🥺
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Patrick Stanier
(@patrickstanier) reported
Thanks @virginmedia for your frustrating service….. After you cut our broadband service off because of an admin error on your part. The reassurance was that we’d be reconnected within 24hours, still without connecting over 48hours later having spent more than 2 hours on hold….
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stevecc
(@scchambers) reported
@virginmedia - worst email service ever 🙄