Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 12/21/2025 09:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray and Grantham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester TV
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from West Bridgford, England

    @virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this

  • _Noumaan_ Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England

    @virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?

  • sumnersport1 Michael Sumner (@sumnersport1) reported from Grantham, England

    @virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!

  • Katie68833952 Katie (@Katie68833952) reported from Leicestershire, England

    @virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2

  • KevinRenshaw5 Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, England

    And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

  • mjtriggs Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • mikeystorey 🇲​🇮​🇨​🇭​🇦​🇪​🇱​ (@mikeystorey) reported from Grantham, England

    @virginmedia I’m an existing customer and it wants me to start a new order for a package?

  • doffcapgov doffcapgov (@doffcapgov) reported from Leicestershire, England

    @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

  • im_raj16 Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia Can you please send someone to fix the issue ? Please

  • forestmatth79 Matt H (@forestmatth79) reported from Wilford, England

    @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

  • im_raj16 Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia It’s the same plz help me or plz disconnect the service I give up.

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • happer71 Good Kid (@happer71) reported

    @virginmedia That number just takes me through to the same people on the free 789 number. It's a overseas call centre and nobody there can help, its been going on for two weeks. I need to complain and speak management. This is crazy

  • MaxiedotVox Maxie (@MaxiedotVox) reported

    @virginmedia They’ve tried over the phone, online, here on socials…. The service isn’t up to scratch. It’s that simple. Doesn’t matter how many times you guys tell me to ‘turn it off and back on again’

  • gcsouth1 GC South (@gcsouth1) reported

    My contract was changed without my permission on 18th Aug. I was told it would take a few hours to revert it back and cancel the changes. Over a week and five phone calls later it’s still not done. Please help me get it sorted @virginmedia 😤.

  • claireduffy60 claire 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@claireduffy60) reported

    @virginmedia currently on the phone and I’ve been told 3 different stories from 3 members of staff 🤪 apparently the phone cut off before she had time to book the engineer but knew enough to give me a time and date but if the phone did cut out (it didn’t) why wouldn’t I get a call back? Lies!

  • BionicIguana Alan Simpson (@BionicIguana) reported

    @virginmedia @JimSterling Good luck, Commander, if Virgin customer service actually sort something out for you it will be the first time in about 5 years they have done so for anyone, they are beyond abysmal.

  • AlpacaPete1993 Peter (@AlpacaPete1993) reported

    @virginmedia Yeah there is a fault but saying they hope to fix it by 7 isn’t great when my partners got work to do at home

  • chrisjacksonuk Chris Jackson (@chrisjacksonuk) reported

    Problem solved (sort of) @virginmedia not only fixed my phone a few days ago, now it’s stopped receiving calls. Because within a few days my phone number is changed, no idea why and I’m too FO to care atm, don’t bother responding it won’t mean anything

  • wilsopw pete wilson (@wilsopw) reported

    @domburch @virginmedia I’m with VM I never speak to them if they call I just hang up, records will show that I’ve called them every time I want to know something about my account, change plans etc. secretly I think someone in VM is selling contact details of its customers to scammer firms!

  • ConradZimmer Conrad Zimmer (@ConradZimmer) reported

    @RupaHuq @virginmedia We have the same problem just outside your area. I pay over £60 a month for something that is either slow or non-existent. I would ask Mr. Sharma, but he doesn’t reply to emails, tweets or even a good old-fashioned letter.

  • soul_sniper65 Paul (@soul_sniper65) reported

    @virginmedia Already checked that. There’s a known fault which is absolutely no use to me wanting to watch the cricket is it. Every day the internet drops out for no reason or a weak signal. Give customers better routers