Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Grantham, and Leicester.

City	Problem Type	Report Time
Grantham	Internet	3 days ago
Leicester	Internet	6 days ago
Leicester	E-mail	12 days ago
Leicester	Internet	12 days ago
Leicester	Internet	20 days ago
Leicester	Internet	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

• 
  Ash Armstrong (@AshArmstrong9) reported 8 minutes ago from Leicestershire, England

  @Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!

• 
  Safetypenfold (@SteveRiches4) reported 8 minutes ago from Leicestershire, England

  @virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.

• 
  Alison Love (@alisonllove1) reported 11 minutes ago from Leicestershire, England

  @simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless

• 
  Matthew Walne (@MatthewWalne) reported 12 minutes ago from Mountsorrel, England

  @virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.

• 
  Kevin Renshaw (@KevinRenshaw5) reported 16 minutes ago from Mountsorrel, England

  @virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!

• 
  Kevin Renshaw (@KevinRenshaw5) reported 22 minutes ago from Mountsorrel, England

  @virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom

• 
  Gareth Lloyd 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@El_Lloydie) reported 24 minutes ago from Leicestershire, England

  Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!

• 
  Ash Armstrong (@AshArmstrong9) reported 24 minutes ago from Leicestershire, England

  @virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍

• 
  Nigel Hudson (@nghudson) reported 24 minutes ago from West Bridgford, England

  @virginmedia ...and we’re down again! An issue with broadband somewhere in my area.

• 
  Paul Roberts (@corfu1957) reported 27 minutes ago from Leicestershire, England

  50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted

• 
  Kevin Renshaw (@KevinRenshaw5) reported 29 minutes ago from Mountsorrel, England

  @virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well

• 
  Matthew Walne (@MatthewWalne) reported 30 minutes ago from Leicestershire, England

  @virginmedia The usual, turn off and turn on again. No solution to the phone line not working though

• 
  Matthew Walne (@MatthewWalne) reported 31 minutes ago from Mountsorrel, England

  @virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!

• 
  Matthew Walne (@MatthewWalne) reported 37 minutes ago from Leicestershire, England

  @virginmedia I’ve tried but can never get through on the phone. Done a few web chats though

• 
  ❄️Samantha-rk the herald angel ❄️ (@MsSpydaSam) reported 37 minutes ago from Grantham, England

  Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.

• 
  Deborah Davidson 🕷 (@Deborahbham) reported 39 minutes ago from Leicestershire, England

  1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.

• 
  Kieran Lake (@itslakeyyy) reported 43 minutes ago from Leicestershire, England

  @virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.

• 
  Matthew Walne (@MatthewWalne) reported 43 minutes ago from Mountsorrel, England

  @virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.

• 
  Kevin Renshaw (@KevinRenshaw5) reported 53 minutes ago from Mountsorrel, England

  @virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.

• 
  Paul Roberts (@corfu1957) reported 54 minutes ago from Leicestershire, England

  So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MickX (@MickWeston1) reported 3 minutes ago

  @virginmedia Still no TV service at all here in Preston

• 
  Graham (Taylor Consulting Engineers Ltd) (@Grahamenginear) reported 5 minutes ago

  @virginmedia no Internet again in OX10 area. Bloody awful service,

• 
  Linda (@lindafoxycoxy) reported 6 minutes ago

  @virginmedia It was about changing my package. I’ve tried telephoning but lines are busy. I also used webchat who weren’t helpful. I’ve checked your page to log a complaint, but that doesn’t give me satisfactory options.

• 
  Phil Harvey 😷 (@CodeBeard) reported 8 minutes ago

  hey @virginmedia my broadband is off, your emails are calling me $vm_first_name your customer support person hung up on me because their system froze and your online bot agent tries to upgrade me. Massive customer service fail. #horrific

• 
  Damien 🚀 (@IDamien93) reported 10 minutes ago

  @virginmedia My connection seems OK now. However I am having major issues with a virgin media powerline booster. I'm currently on the 350mbps broadband but the booster is only transmitting approx 30mbps. Customer services have been no help on this matter either

• 
  Sy (@5IMON_) reported 10 minutes ago

  @virginmedia I have. No real help there, or via customer support. They tell me it's not VM problem, and it's the websites I'm trying to get on. VPN on and I can access the sites I want. My IP is blacklisted but not by me, back from 2008, and you lot aren't sorting this for me. Thanks

• 
  Jennifer Crouch (@Jennife67950639) reported 12 minutes ago

  @virginmedia It’s not good enough because the internet and tv box is now both not working only 7hrs hours after your last tweet!! 🙄

• 
  ... (@EchoPersonaLT) reported 12 minutes ago

  @virginmedia Now tv, broadband and mobile are down. You guys ok over there?

• 
  Dawn Parnell (@dawniemoon) reported 17 minutes ago

  @virginmedia As customers we understand things go wrong that’s life, but good Customer Svc dictates, all customers should be treated equally. Those elderly/vulnerable customers who rely on TV as a lifeline didn’t get that yesterday and needs to be rectified in future.

• 
  Michael Inglis (@Mikeinglis3) reported 18 minutes ago

  @virginmedia My service is still not working! WHAT THE HELL!