Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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The latest reports from users having issues in Melton Mowbray come from postal codes LE14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 11/28/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray and Grantham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomMelton Mowbray Phone
United KingdomLeicester Wi-fi
United KingdomLeicester TV
United KingdomGrantham Internet
United KingdomLeicester Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line

  • bgspixpaul Paul Witney (@bgspixpaul) reported from Ruddington, England

    @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!

  • B17AL bilal manzoor (@B17AL) reported from Leicestershire, England

    @virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?

  • SmallPaulDJ smallpauldj (@SmallPaulDJ) reported from Leicestershire, England

    @virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The wifi in my house is awful despite having 500mb broadband with you

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.

  • NoGuyTest786 NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia @virginhelp any help with this yet?

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Not the only thing slow is it!

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

  • gallagher1aaa I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, England

    What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠

  • timdnottingham Tim Dawson (@timdnottingham) reported from Leicestershire, England

    @virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?

  • NoGuyTest786 NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Yayyab tay (@Yayyab) reported

    @virginmedia i want to pay my bill but your website continues to not let me. my bank won't let the payment thru because 'SCA Exemptions: Soft decline, SCA required'. this means your online payment security is out of date. tried ringing the bill payment phoneline but it's off help

  • AngryDallas Andy (@AngryDallas) reported

    @virginmedia But is also just desperately slow!

  • daley_parking Daley Parking (@daley_parking) reported

    @virginmedia And how does this help?

  • Ellyn106 Ellyn Somerville (@Ellyn106) reported

    @virginmedia We cancelled their subscription in March due to the high costs. They explained about 30 days and that they would packaging to send kit back however they have been charged again. When I rang on their behalf 2 days ago we were told we never cancelled it.

  • vineplant ᴋᴀɴᴇ (@vineplant) reported

    We had a virgin media dude come around to suggest we switch over bc sky internet is **** n stuff and the man was genuinely shocked at our speeds lol

  • _seasoning asia (@_seasoning) reported

    PSA to all my UK followers Never use @virginmedia they’ve scammed me out of £400 and after spending hours on the phone with them they’ve been absolutely ridiculous each time. I keep being charged £156.17 and their customer support is an actual joke. What a garbage company

  • _LannyWalker Lanny (@_LannyWalker) reported

    @virginmedia Yes. I tried getting broadband with Virgin in 2019 and had to cancel due to lack on installation progress. I tentatively signed up for fibre access again and was assured it would proceed smoothly this time. It’s fair to say it’s been abysmal.

  • Kayakins111 Balckwalker #EndPoliceBrutality✊ (@Kayakins111) reported

    @virginmedia I have called in yesterday to cancel my order for a VM broadband, the rep that attended to me claimed I'll get an email confirmation to that effect. Till now, there is no email and your reps keep dropping the call once they hear am cancelling and requesting my refund.

  • WilliumBobCole WilliumBobCole (@WilliumBobCole) reported

    @virginmedia Not before now, and when I went to check the status of my complaint, it showed my account as closed. Somewhat amusingly got another response to said complaint at around 6am after making this tweet saying it will be disconnected, I can’t imagine that was a coincidence…

  • M5rfc72 Miss_RFC72 (@M5rfc72) reported

    @virginmedia customer service is appalling. I have sent 10 complaint emails to your team since February regarding a billing issue, each time there is a different explanation of the reason why I’m being charged for returned and still remains unresolved. Disinterested staff 😡