Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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The latest reports from users having issues in Melton Mowbray come from postal codes LE13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 03/01/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Grantham and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Phone
United KingdomLeicester TV
United KingdomMelton Mowbray Phone
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?

  • im_raj16 Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia It’s the same plz help me or plz disconnect the service I give up.

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

  • doffcapgov doffcapgov (@doffcapgov) reported from Leicestershire, England

    @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

  • KevinRenshaw5 Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, England

    And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

  • mikeystorey 🇲​🇮​🇨​🇭​🇦​🇪​🇱​ (@mikeystorey) reported from Grantham, England

    @virginmedia I’m an existing customer and it wants me to start a new order for a package?

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

  • Katie68833952 Katie (@Katie68833952) reported from Leicestershire, England

    @virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2

  • sumnersport1 Michael Sumner (@sumnersport1) reported from Grantham, England

    @virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from West Bridgford, England

    @virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this

  • im_raj16 Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia Can you please send someone to fix the issue ? Please

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

  • mjtriggs Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • _Noumaan_ Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England

    @virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc

  • forestmatth79 Matt H (@forestmatth79) reported from Wilford, England

    @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stignasty2 Stiggy McNasty (@Stignasty2) reported

    @virginmedia And why do you think if you have a network issue it might not affect the speed? I actually saw it did

  • bloodycontrary Ben (@bloodycontrary) reported

    @RLeBonTennant @virginmedia Mine's also broken, but you may want to remove your postcode from that image

  • Scorio77 Si Cooper (@Scorio77) reported

    @virginmedia I need some help. Drawing a blank on the website. I have an old router and would like to see if it possible to get a new one. Rebooting more often.

  • Chak0981 Social Democrat 81 (@Chak0981) reported

    @virginmedia I have been a loyal VM customer for years and this is just poor service and highly annoying as I am just being sent back and forth

  • Ellssxxxx ellie (@Ellssxxxx) reported

    @virginmedia that is no help. I have called them multiple times and they are no help at all.

  • tseal65 ChaddyBlue (@tseal65) reported

    @virginmedia I have already tried the checks and the issues still happen

  • ellrachelx Ell Rachel 🧚🏼‍♂️ (@ellrachelx) reported

    @virginmedia Yes, I’ve rang 5 times about the payment issue and I just get told the same thing, which is why I wanted to submit a complaint but that doesn’t work. Is there a complaint line I can try rather than just called 150 again

  • Ellssxxxx ellie (@Ellssxxxx) reported

    @virginmedia Wifi down again. only got installed a week ago (after arriving 4 days late!) and have had nothing but problems. App saying I haven’t even had it set up.. we 100% have and 0800 number saying no known problems in our area. How can this get fixed as I need Wifi?!

  • Stignasty2 Stiggy McNasty (@Stignasty2) reported

    @virginmedia I had a reliable steady 200,Mb/s service until you gave me a supposed extra 50Mb/s in the AL4 area. Now every other day it drops to 20 Mb/s and I have to reboot. with all my devices on mesh it's a pain having to check everything has come back. Can't u get anything right???

  • MrsMankySack MrsMankySack (@MrsMankySack) reported

    @virginmedia How does that affect the 14 day cooling off period, especially as my complaint is at day 34. For example, is the cooling off period extended? Please advise.