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Virgin Media outages and service status in Melton Mowbray, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Melton Mowbray, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Sep 10, 8:28 AM GMT+1.
  • 38% Internet (38%)
  • 25% E-mail (25%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)
  • 13% Phone (13%)

The latest reports from users having issues in Melton Mowbray come from postal codes LE13 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 11: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Grantham, and Melton Mowbray.

CityProblem TypeReport Time
Leicester Internet 1 day ago
Grantham E-mail 4 days ago
Grantham Internet 5 days ago
Leicester TV 14 days ago

Nearby cities with recent reports

Grantham

2 recent signals

4 days ago
Leicester

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • DazCarson68
    Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom

  • AdyGoodrich
    ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported from Leicestershire, England

    @om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔

  • michaeltruefitt
    Michael Truefitt (@michaeltruefitt) reported from Chadwell, England

    @virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.

  • bgspixpaul
    Paul Witney (@bgspixpaul) reported from Ruddington, England

    @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

  • DJacko79
    DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

  • UwaysBobat
    Uways Bobat (@UwaysBobat) reported from Leicestershire, England

    @virginmedia Stfu man. Ur lots internet is utter ****.

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service

  • Manraj_Virkk
    Manraj (@Manraj_Virkk) reported from Leicestershire, England

    Why does virgin media wifi become **** after 11:30pm? Absolutely shite man

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

  • robhollanduk
    Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

  • juanfelipe1
    John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible

  • SmallPaulDJ
    smallpauldj (@SmallPaulDJ) reported from Leicestershire, England

    @virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.

  • imageprincess
    Amanda (@imageprincess) reported from West Bridgford, England

    Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • worksopchap
    worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisHo67643471
    Chris Howarth (@ChrisHo67643471) reported

    Anyone else have issues with virgin media? God awful customer service

  • wolve585
    Craig (@wolve585) reported

    What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!

  • Englandgav
    ^Gavstar^ (@Englandgav) reported

    Hey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported

    @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them

  • Graelwyn
    Pure Hearted Human (@Graelwyn) reported

    @GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

  • eboders
    Ed Bodey (@eboders) reported

    @virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

  • CliveR39
    CliveR (@CliveR39) reported

    @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

  • kellyokid
    Steve Kelly (@kellyokid) reported

    @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

  • MeganJuliaaa_
    meg (@MeganJuliaaa_) reported

    “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service