Virgin Media outages and service status in Melton Mowbray, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Melton Mowbray, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 20, 9:30 PM GMT+1.
- TV (52%)
- Internet (30%)
- Wi-fi (18%)
The latest reports from users having issues in Melton Mowbray come from postal codes LE13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melton Mowbray, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, and Grantham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 3 hours ago |
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Internet | 4 hours ago |
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Wi-fi | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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Dean Blavins (@DjDno) reported from Chadwell, EnglandAnyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
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Meghraj (@im_raj16) reported from Leicestershire, England@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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NoGuyTest (@NoGuyTest786) reported from West Bridgford, England@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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Michael Sumner (@sumnersport1) reported from Grantham, England@virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
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DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line
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Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Jim Hulbert (@Jim_Hulbert) reported from Leicestershire, England@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Safetypenfold (@SteveRiches4) reported from Leicestershire, England@virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople
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Michael Truefitt (@michaeltruefitt) reported from Chadwell, England@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
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Manraj (@Manraj_Virkk) reported from Leicestershire, England@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Andi James Chamberlain (@sarianlives) reported from Leicestershire, England@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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Liz (@lizdixon77) reported from Mountsorrel, England@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, EnglandCome on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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Paul Witney (@bgspixpaul) reported from Ruddington, England@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Leo (@Benleo) reportedI have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.
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Michael De La Broc (@MDeLaBroc1) reported@Benleo @virginmedia Last MARCH I went in store to enquire about a new, better priced broadband contract or to disconnect. I was going abroad for at the time, but wanted something better when I got back, I was sold on a new contract. Apparently my previous account should have been closed there and then. In September my service is cut off with no explanation, I do most of my work online so this is obviously bad, I got in contact, turns out my direct debit was still going to the supposedly cancelled account, not the current one, for the next three months I have a never ending series of chats on the phone or online chatbot to try and figure out what is going on. I can't log into virgin media online, because the credentials I used, take me to a placeholder screen, because the account is deleted or something, I don't know, no one can tell me. I go abroad in December, come back in January, same problem, the internet is disconnected for ''non payment'', all payments, are still, going to a an account that was supposed to be deleted or merged into my current one a year ago. every other month I am having to redo the same chat on their chatbot, followed by a customer complaints phonecall with some arrogant Indian who barely speaks English and doesn't understand what I am trying to tell him. And every month this goes on for, they are charging me a £7 late fee and even letter saying the price for the contract I am barely receiving service from is going up due to inflation. Truly is an absolute travesty this company, I am just going to cut the entire thing loose and go to StarLink the next time this happens, which I expect will be in two weeks going by the near monthly disconnects I am put through
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X (@XONYT_) reportedI switched my network from EE to O2 because I wanted 1Gbps broadband for my home, and Virgin Media offered me a discount, including unlimited everything and unmaxed speeds on my mobile through O2, which I already had on EE. Tell me why O2 is so much worse than EE, and why I cannot get a signal in many places. #pissed
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Susan Stanley ⚒️ Reform UK🇬🇧 (@SusanStanley1) reported@Benleo @virginmedia are the company we've signed up to........I'm feeling very concerned now about how they treat their customers.
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guygorilla (@guygorillacity) reported@Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.
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Vicky Leigh (@vickiferris) reported@virginmedia you told me there was an issue with my 360 tv box and said would send me a replacement. You sent me a stream box that doesn't record tv and not what I pay for or want.... and no one answers the phone
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BerkshireFHS (@BerkshireFHS) reported@virginmedia @vmbusinesshelp It's residential customers whose service is blocked. Virgin Business do provide provide broadband to our premises. This is causing major issues for us. Help!
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⭕ Toni Geens 🍍 (bam.zoom) (@hamsterpranks) reportedHey @virginmedia we just took out a new contract with you, had our box fitted on Friday, reprogrammed on Saturday due to an outage. Now we've just gone over 24 hours with no internet or TV yet again and the fix times constantly being pushed back. What's your cancellation period?
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Shady Shaw (@shadeyshaw) reported@Benleo I think these big comp that operate in the uk should be banned from using overseas call centres,I left virgin because their customer service was atrocious joined youfibre only to find out they have been bought out by virgin media and now I’m sure they use the same call centres.
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Στενδεκ (@stendec6) reported@virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.