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Virgin Media outages and service status in Melton Mowbray, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Melton Mowbray, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 8, 10:20 AM GMT+1.
  • 60% Internet (60%)
  • 30% Wi-fi (30%)
  • 10% TV (10%)

The latest reports from users having issues in Melton Mowbray come from postal codes LE13 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, and Grantham.

CityProblem TypeReport Time
Leicester Wi-fi 11 hours ago
Melton Mowbray Internet 4 days ago
Leicester Wi-fi 6 days ago
Leicester Internet 7 days ago
Leicester Internet 7 days ago
Leicester Internet 10 days ago

Nearby cities with recent reports

Leicester

3 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • DJacko79
    DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The service I’m getting from Virgin is beyond appalling.

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

  • DJacko79
    DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠

  • NooneSimon
    Simon Noone (@NooneSimon) reported from Ruddington, England

    @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.

  • Manraj_Virkk
    Manraj (@Manraj_Virkk) reported from Leicestershire, England

    @virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…

  • mikeystorey
    🇲​🇮​🇨​🇭​🇦​🇪​🇱​ (@mikeystorey) reported from Grantham, England

    @virginmedia I’m an existing customer and it wants me to start a new order for a package?

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...

  • djstar3d
    David Johnston (@djstar3d) reported from Melton Mowbray, England

    @virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem

  • KevinRenshaw5
    Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, England

    And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

  • juanfelipe1
    John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts

  • AdyGoodrich
    ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported from Leicestershire, England

    @om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The wifi in my house is awful despite having 500mb broadband with you

  • sewychloe
    Chloë Pritchard (@sewychloe) reported from Leicestershire, England

    @virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!

  • therealbenno
    David Bennington (@therealbenno) reported from Grantham, England

    @virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where

  • im_raj16
    Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia It’s the same plz help me or plz disconnect the service I give up.

  • bgspixpaul
    Paul Witney (@bgspixpaul) reported from Ruddington, England

    @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

  • doffcapgov
    doffcapgov (@doffcapgov) reported from Leicestershire, England

    @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Samina_masood3
    Samina Masood (@Samina_masood3) reported

    @VirginMedia We’ve had complete loss of internet since 2/5/26 due to broken cable, yet no proper fix or technician visit despite repeated promises. Instead, you sent someone to “clean router” & logged it as speed issue not total outage. This is unacceptable. Plz resolve urgently.

  • ambo1992
    Amber Carter ⎊ (@ambo1992) reported

    @virginmedia been trying to get through on live chat all day, it now appears to be completely broken. WhatsApp option doesn’t work either. Please can anyone help? Impossible to get through by any means

  • Emer49034181
    Emerfly66 @CLLIreland @LCovidirl. #Free Palestine (@Emer49034181) reported

    Not only that but they said they’d call me to discuss next steps . What next steps @VirginMediaIE ?!! What could I possibly contribute to solving the issue. This isn’t good enough @virginmedia. I have friends also experiencing problems with VM .

  • Bobbypants911
    Bobbypants (@Bobbypants911) reported

    @virginmedia what sort of morons do you employ as customer retention agents?

  • ABalinskk
    Albert Balinskk (@ABalinskk) reported

    @richardbranson hey, your virgin mobile uk is down in Central London EC1V. Your support from @virginmedia uk support line is closed

  • CherylChau1029
    Cheryl Chau (@CherylChau1029) reported

    @virginmedia 2hr phone wait! Mis-sold £78 (quoted £33.99) + 24hr outage. Fix it or I'm cancelling under 14-day cooling-off. #VirginMedia

  • GAnd944
    GrAnd944 (@GAnd944) reported

    @virginmedia Status update now trying to blame my kit again when you've already acknowledged there's a problem locally over the phone. No updates or tracking for the issue. Can't work *or* relax atm without. Please provide an actual update.

  • bhoyjohn1888
    John Cameron (@bhoyjohn1888) reported

    For **** sake Virgin Media. Answer the goddam phone. 40mins and counting. Awful customer service. Crap

  • Usheen1
    Oisín (@Usheen1) reported

    @adrianweckler The question is will their router support modem mode? Virgin media hub 5x is a dud

  • HounslowParking
    Asif Rana (@HounslowParking) reported

    @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.