Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Melton Mowbray, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray and Grantham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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Denham Kite
(@DenhamKite) reported
from
Leicestershire, England
@virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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David Bennington
(@therealbenno) reported
from
Grantham, England
@virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aleem
(@Aleem_A) reported
@virginmedia Sorry but why should I book an engineer after 2 hours when various people are also reporting the same issue as well. Really poor service over these past two days
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Simon Mills
(@millsmeister) reported
@virginmedia Well what do you know? Good job I didn't hold my breath. The red button on golf channel 505 now NOT WORKING AGAIN!!!! (Pictures but musical accompaniment) Sort the ******* thing out. 🤬🤬🤬🤬🤬 I am at the end of my tether with you useless bunch of #%€*$
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Matthew Ryan
(@MattRyan974) reported
@virginmedia I cannot connect my wifi baby monitor camera to your network. I am just a new customer, and i know the camera is working, as it worked perfectly with my last broadband provider
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SouthBirminghamVilla
(@SouthBirmingham) reported
@virginmedia @Destroyerofpiz2 I have been a customer since 1998. Been told that I cannot have a new customer deal as I would have got a welcome discount when I joined. Did not have a discount in 1998, will be leaving in July when my contract ends in July this year after 24 years.
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Paisleigh Hagan
(@PaisleighHagan) reported
ONCE AGAIN @virginmedia I CANT GET ON MY ACCOUNT OR GET MY PASSWORD TO CANCEL THIS SHITSHOW OF A SERVICE.
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Angmac
(@angmac9) reported
@virginmedia 2/2 yesterday she called again, was told there wasn’t an issue. She said as could t be resolved she wanted to leave, was told she couldn’t do that until bill was paid as she had used some data. Had to use data as can’t get calls!
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Kirsti Bobbett
(@itskirstib) reported
@virginmedia I spoke to someone but all they could advise was that it was booked for Monday and no info on any changes. Really unhappy with multiple issues before the service is up and running. Also noticed better deal from other provider which includes additional services at cheaper price
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jono sullivan
(@sullivan_jono) reported
@virginmedia how do I get help logging into virgin media tv on my laptop it brings up a error message saying try again later its now been 2 weeks of trying
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Aleem
(@Aleem_A) reported
@virginmedia Still getting intermittent issues with broadband. Service checker saying issues in my area again.
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NORMA DIXIT
(@DixitNorma) reported
@virginmedia Nope. When I phoned up about it, some *** in Mauritius said I didn't need one and cancelled the order. He was very rude. As I said, swindle. My renewing was based on getting boosters to to up my waning signals so this is fraud, in my eyes.