Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Melton Mowbray come from postal codes LE13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Melton Mowbray, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Grantham, Leicestershire and Oakham.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Melton Mowbray |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Melton Mowbray |
||
| Leicester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
Why does virgin media wifi become **** after 11:30pm? Absolutely shite man
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
@virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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⭐️⭐️⭐️Tricky ⭐️⭐️⭐️
(@rich_tricky) reported
@Ofcom Hi - how do I make an official complaint about @virginmedia please? I have been illegally signed up to a new contract. Told incorrectly have to pay cancellation charges. Called a liar even after they were proved wrong. Agreed a new deal and then delivered something else.
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Steph
(@stephk178) reported
@virginmedia I need help with My Virgin Media account access please. I clicked the verify email link but haven’t been able to access it since. It doesn’t recognise my details so I try to create a new account but it says I have one, which doesn’t work?! I’m going round in circles!
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Gracie Mae
(@hotbyd) reported
@virginmedia Just a quick update for you. Have finally had 2 calls now and been offered compensation. Also we now know that our issue is with the construction team!
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kirsty giles
(@londonkiwichick) reported
@virginmedia Hey Virgin Media! I cancelled my contact when it ended in December as you’re not available where I moved to. Did everything correctly. Keep getting bills. Spent over an hour on the phone sorting it out in January. Got another bill today. Can you help?
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Rangers Da? Naw. Rangers Grand Da!
(@mabozarhowkin) reported
@virginmedia I need to report an issue with my router intermittently dropping connections and general wifi misbehaviour since you "updated" the router firmware. I am not going to call your number and wait in a queue for ages, racking up costs. Can someone contact me please?
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B26God
(@NotLuke_James7) reported
@virginmedia Been on hold for an hour, passed through three departments, please I'm just trying to change my bill due to your service not working,
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Anne Usher
(@usher_anne) reported
@virginmedia Wish I had NEVER contacted you.....I feel I am now being harassed as you don’t seem to understand. I have cancelled everything including the free sim for a mobile phone and sent the bloody thing back to you
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James Garwell
(@jamesgarwell) reported
@virginmedia Now I’m out of contract, the portal works again, but it’s still £25/mth more expensive to get tv with you than it is for the same package with Sky. Multiple chat agents tried to help, but each one offered a more expensive price than the last for the same product
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Watermelon5ugar
(@watermelon5ugar) reported
@virginmedia Thanks, but please send this to your actual customer service staff
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Orakle O
(@orakle) reported
@virginmedia Well I had no service for 3pm till 2am yesterday the checker did you are tracking the issue... why were we not informed that there was an issue that had to be resolved until my service was down???? Also I had no TV and No Internet and I have a 5yr old.... (Do the Math) not cool😞