Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 12/28/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray and Grantham.

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City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester TV
United KingdomLeicester Internet

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.

  • GautamKarelia Gautam Karelia (@GautamKarelia) reported from Leicestershire, England

    @virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price

  • IrfhanFox Irfhan Mururajani (@IrfhanFox) reported from Leicestershire, England

    Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠

  • ManLikeJr GOD (@ManLikeJr) reported from Leicestershire, England

    @virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.

  • cookwithanisa Anisa (@cookwithanisa) reported from Leicestershire, England

    @virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭

  • GRODSTER Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia your WiFi is dog shit

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from West Bridgford, England

    @virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.

  • SimonStaskiewi3 Simon Staskiewicz (@SimonStaskiewi3) reported from Leicestershire, England

    @virginmedia Totally down

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Cathy59 Cathy 🇮🇪☘️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cathy59) reported

    @virginmedia I won’t I will not forget how I was spoken to by your customer services

  • CarlaMorris18 carla morris (@CarlaMorris18) reported from London, England

    @virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!

  • orichardson1990 Ollie Richardson (@orichardson1990) reported

    @virginmedia I have called and was told that someone will call me back but I had already been promised a callback in 72 hours and it’s been 8 days now. Again got told that he couldn’t do anything about my complaint and just to wait

  • Grant_Cathro Grant Cathro (@Grant_Cathro) reported

    @virginmedia Well I upgraded my package and my connection has somehow got worse with my broadband, got told if i want it fixed i need pods for a extra £5 but I upgraded so how can it get worse? (had no problems previous with old internet but contract ran out)

  • hilary_hmo Oakley Landscapes (@hilary_hmo) reported

    @virginmedia I had phoned with a problem with my virgin box.He proceeded to hard sell me a better bundle.I was told it was cheaper to include an O2 SIM He gave me a quote with the sim which was cheaper than without. It was a lie. O2 are now trying to charge me for having a sim for 3 days.

  • BtonGirlProbs The Brighton Girl (@BtonGirlProbs) reported

    @virginmedia I’ve been tweeting you for days and gotten nowhere. You are apparently unable to help me.

  • ImPeriumXIX ⚔️ImPeriumXIX⚔️ (@ImPeriumXIX) reported

    @virginmedia new customer, received outdated hardware. Was told I don’t meet the requirements of the hub 4, due to not having 1gb package. I know people who don’t have 1gb package and they received the hub 4.

  • Mandi_Zeman Mandi Simpson (@Mandi_Zeman) reported

    @virginmedia I’m being a Karen! I’m annoyed! Need to rant to your support services. Broadband connection issues! Help!

  • Mandi_Zeman Mandi Simpson (@Mandi_Zeman) reported

    @virginmedia on a mega broadband speed but can’t watch anything as it keeps cutting out! Help!

  • Mandi_Zeman Mandi Simpson (@Mandi_Zeman) reported

    @virginmedia zero customer service! Broadband speed is rubbish!!! Paying for what???? Someone pls contact me!