Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Melton Mowbray, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
||
| Leicester |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Phone | |
| Leicester |
TV | |
| Melton Mowbray |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia your WiFi is dog shit
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Charlotte 🐨
(@fryingpantheist) reported
from
West Bridgford, England
@virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.
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Denis Schluppeck
(@schluppeck) reported
from
West Bridgford, England
@virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia my 3G is 100 times better than your crap WiFi
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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Gautam Karelia
(@GautamKarelia) reported
from
Leicestershire, England
@virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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GOD
(@ManLikeJr) reported
from
Leicestershire, England
@virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off
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Anisa
(@cookwithanisa) reported
from
Leicestershire, England
@virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.
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Simon Staskiewicz
(@SimonStaskiewi3) reported
from
Leicestershire, England
@virginmedia Totally down
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Rebecca Hatch
(@hatch_rebecca) reported
from
Ruddington, England
@virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simön_Says
(@n17_oap) reported
@virginmedia Having been a customer of yours for around 5 years I’ve got to say your wifi used to be great but recently is terrible,in fact it’s almost as bad as your customer service
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Ollie Tapp
(@thebeardedegg83) reported
@virginmedia HOW THE HELL DO I TALK (yes, talk. Not answer pointless automated questions down the phone, only to be cut off without the help I need) TO TECHNICAL?! Please.
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cfc999
(@cfc9992) reported
@virginmedia I have always found Virgin to be very good. If there is an issue which is rarely quickly resolved
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David Sowerby
(@sowerby_david) reported
@BowezoDfc @virginmedia Not acceptable at all. They need to cater for all their customer base and improve the customer support experience. The rely on their customers not wanting the hassle of changing provider.
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Robert Cameron
(@bobbyc1958) reported
@virginmedia I have had issues with my Virgin WiFi for a year intermittently, I pay for 300mb but get 10-20% of that most of the time . The ability to talk to a person if u call the 150 number for help is despicably bad, they point u back at the website, new router same issues, awful service
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julie severn
(@JaSevern) reported
@goonerray67 @virginmedia March 7th for me just need something to replace that’s better long term not just temp fix
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𝕮𝖔𝖓𝖓𝖔𝖗 𝕶𝖊𝖓𝖙
(@Ourkidkent) reported
@virginmedia Your days of ruling the fastest speeds are coming to an end & with it will be your massive customer base as your service sucks, your prices are a rip off & you don’t care about your customers. Come March I’m getting rid, better benefits, same speed - half the price. #karma
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JR
(@JrTalulahg) reported
@virginmedia fault again. Not the most reliable service.
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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Mrs W
(@Mrs_Double_You) reported
@virginmedia Was passed from pillar to post for 2 and a half hours before giving up on Thursday night, been on hold for 10 minutes already this morning - please will someone contact me regarding an ongoing issue. Thanks