Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 03/18/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester and Melton Mowbray.

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City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester E-mail
United KingdomLeicester Internet
United KingdomLeicester Wi-fi
United KingdomLeicester Phone
United KingdomLeicester TV

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

  • b17yvw Billy Patel (@b17yvw) reported from Birstall, England

    @virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

  • tkearins Tony Kearins (@tkearins) reported from Tilton, England

    @virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?

  • ChrisHolton99 Chris Holton (@ChrisHolton99) reported from Leicestershire, England

    @Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Not the only thing slow is it!

  • yogi7592 Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?

  • sewychloe Chloë Pritchard (@sewychloe) reported from Leicestershire, England

    @virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!

  • looby1376 Laura Coxon (@looby1376) reported from Ruddington, England

    @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

  • imageprincess Amanda (@imageprincess) reported from West Bridgford, England

    Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

  • Jim_Hulbert Jim Hulbert (@Jim_Hulbert) reported from Leicestershire, England

    @virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.

  • B17AL bilal manzoor (@B17AL) reported from Leicestershire, England

    @virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sharon1982d1 Stone (@Sharon1982d1) reported

    Whatever you do don't move to virgin media. Signed up as new customer on what I thought was a great deal. 10days later and 40hrs on the phone to them still crap intermittent Internet and no working TV or landline. Indian call centres who don't a clue!

  • chloe201185 Chloe Needham (@chloe201185) reported

    @virginmedia you should have advised me of that before taking me on as a new customer! Instead you lied and said virign was available at the new property when it wasnt and now have done nothing to provide wifi in the mean time!!

  • brinsleytoon Colin Bolam (@brinsleytoon) reported

    @cristo_radio I called virgin media 3 times to complain about my broadband. After half an hour each time without speaking to anyone I gave up. I then called to cancel and it took an hour. I used their landline and they charged me £26 for the privilege

  • LinzieM79 Lin (@LinzieM79) reported

    @virginmedia please can you help me, I’ve been trying to contact you for 3 days.

  • KeenanJ122 Keenanjohnson (@KeenanJ122) reported

    @virginmedia You promote Stay connected but we can never actually STAY Connected! This month I’ve used almost all of my mobile data due to how awful your internet service has been. I have to learn from home and thing this is disgusting. Is there any way to get free unlimited data due to this?

  • imzyii Ibam (@imzyii) reported

    @outagedetect @ServicesVirgin @virginmedia the shittest Internet provider in the uk constant drops in service since July . Please sort this **** out read people tweet and comments the problem is at your end. You come out with so much bullshit this is getting really frustrating now

  • Grojan3 Grojan__ (@Grojan3) reported

    Finally home from work and @virginmedia is down again for the second time in a week 😩

  • Aiky4986 Allan (@Aiky4986) reported

    @virginmedia customer service advisor tells me multiple times my “deal” would last 12 months! So why has it stopped THREE MONTHS early!?

  • G6Urm G6URM (@G6Urm) reported

    @virginmedia i have no idea - UNFORTUNATLY the issue is STILL NOT FIXED !! about an hour she said - its now 15 hrs later and STILL NO EMAIL - spoke too soon obviously - oh well another phone session i suppose - sigh !!

  • jeff20six Jeff Halls (@jeff20six) reported

    @virginmedia You never contact your customers