Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Melton Mowbray, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Grantham and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
TV | |
| Leicester |
Wi-fi | |
| Grantham |
Wi-fi | |
| Leicester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.
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Rebecca Hatch
(@hatch_rebecca) reported
from
Ruddington, England
@virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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GOD
(@ManLikeJr) reported
from
Leicestershire, England
@virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off
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Charlotte 🐨
(@fryingpantheist) reported
from
West Bridgford, England
@virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!
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Anisa
(@cookwithanisa) reported
from
Leicestershire, England
@virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.
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Simon Staskiewicz
(@SimonStaskiewi3) reported
from
Leicestershire, England
@virginmedia Totally down
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia your WiFi is dog shit
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia my 3G is 100 times better than your crap WiFi
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Gautam Karelia
(@GautamKarelia) reported
from
Leicestershire, England
@virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Williamson
(@soosider3) reported
@mdf200 @virginmedia Ah jeezo, best of luck if you have to engage with their customer services, round and round on their website, passed to their chat bot (round and round) to end up back at their website. Their Whats App exactly the same. Techie guys are brilliant if you can get through to them.
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RF
(@RF34303722) reported
@virginmedia I've called this number also and it provides a target time of 9.40am tomorrow to get the issue fixed. Why didn't the online service tell me this? Fed up this is the third day running with no broadband. Hardly a "network upgrade". No doubt Virgin will be wacking-up my price soon!
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Victoria Trow
(@VictoriaTrow1) reported
@virginmedia basic phone package £26 Then sign up for basic TV bringing monthly bill to £31. Within days of 360 I don’t want it,didn’t activate it. Cancel it within 14 days. Am told if I my bill for broadband will now be £51 pm. WTF? Why not original £26. Feel very shafted by VM
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Thumb💫
(@Thumb1x) reported
@esnxdv @blitz674283 It’s 100% a virgin media problem aswell because I used to get it all the time
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Amanda Jill Hunt
(@TheBunkerHunt) reported
@virginmedia I realise you cannot promise a fault free service but I deserve better than the rubbish I keep being told after all this time. How would you like it if you could not work properly for three months and no-one told you why?
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𝔸𝕪𝕞𝕒𝕟 𝔽𝕒𝕫𝕖𝕝𝕚 🔴⚪️⚫️
(@AFazeli) reported
@virginmedia Joined in December and was promised wi-fi boosters would be sent. Called two weeks ago to see where they were, was told I would be called back within 24 hours? Still no call. Starting to think I'd have been best staying with my previous provider. Very poor so far.
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Josh
(@Parleyyyyyy) reported
@virginmedia Been having same problem since November, it DID let me login, ONCE, then I told my partner to try logging in at the same time on her device. Since then I can’t access at all, Could this have something to do with the problem??
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Maya Hatton
(@Berryberets) reported
@virginmedia No there is no update. Initially it says everything is fine but when you test my hub it acknowledges there's an issue. I've turned the WiFi off at the hub, and also tried a reboot from the wall, so nothing. Says connection failed.
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Novice Punter
(@Nov1cePunter) reported
@virginmedia are you aware that your customer retentions team are essentially just telling your customers to set up an @O2 SIM and then cancel in your cooling off period to get the best deals. I insisted and insisted that I didnt need or want a new SIM but she didnt listen and…
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Daniel
(@danyos21) reported
@virginmedia 1) You’ve just completely ignored my issue. 2) So the boderline harassment I received is my own fault? Sounds an awful lot like victim shaming to me. 3) The company who hasn’t paid tax in the UK in 10yrs begging UK taxpayers for more money during a cost of living crisis?