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Virgin Media

Virgin Media outages and service status in Melton Mowbray, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Melton Mowbray, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, E-mail, and Internet.
  • The most recent signal from this area was received Jul 24, 11:42 PM GMT+1.
  • 40% Wi-fi (40%)
  • 20% E-mail (20%)
  • 20% Internet (20%)
  • 20% TV (20%)

The latest reports from users having issues in Melton Mowbray come from postal codes LE13 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, and Grantham.

CityProblem TypeReport Time
Leicester Wi-fi 3 days ago
Leicester Internet 6 days ago
Melton Mowbray TV 9 days ago
Leicester Wi-fi 13 days ago

Nearby cities with recent reports

Leicester

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • michaeltruefitt
    Michael Truefitt (@michaeltruefitt) reported from Chadwell, England

    @virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia

  • im_raj16
    Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia Can you please send someone to fix the issue ? Please

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

  • DenhamKite
    Denham Kite (@DenhamKite) reported from Leicestershire, England

    @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia how do I report a problem with our wifi and tivo box

  • therealbenno
    David Bennington (@therealbenno) reported from Grantham, England

    @virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

  • lizdixon77
    Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

  • juanfelipe1
    John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

  • Manraj_Virkk
    Manraj (@Manraj_Virkk) reported from Leicestershire, England

    Why does virgin media wifi become **** after 11:30pm? Absolutely shite man

  • Sushrutuk
    Sushrut (@Sushrutuk) reported from West Bridgford, England

    @virginmedia - is there a red button issue on sky sports?

  • DazCarson68
    Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • joanna_ayliffe
    Joanna Ayliffe (@joanna_ayliffe) reported

    @virginmedia how do you manage to charge me for a service you barely provided but won't let me bill you £25 for an engineer who did not arrive between 8 and 12 on the day in question?

  • aspoone2
    Adam Spooner (@aspoone2) reported

    @virginmedia I DM'd you as requested and nothing So now logged an complaint reference: C-2307266875 And yes I will go to the ombudsman Useless service, useless customer support, useless app

  • mcrobgi
    BlueTickBob❌ (@mcrobgi) reported

    @virginmedia thanks for wasting more of my time. You don’t answer the phones, your chat bot repeats itself, you promise to call me at an agreed time & don’t bother ringing me !! Great customer service!!

  • uxbridgeblade
    mr b (@uxbridgeblade) reported

    @virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all

  • DjClaireb
    Claire Branscombe (@DjClaireb) reported

    @virginmedia any reason why we have constant buffering issues on all HD channels at all? Primarily sky sports and More 4. Have checked our status and all good. Unable to watch the Hundred ticket today as it freezes

  • Swissffs1980
    Chris (@Swissffs1980) reported

    @trapdoor456 @virginmedia I did exactly same. Sacked Virgin off, expensive and loads of problems. You Fibre have been spot on 👍 I wouldn’t change from these now. Never had problems and cheap.

  • BigBadWolf137
    🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Big Bad Wolf🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BigBadWolf137) reported

    @trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel

  • EDsetMefree
    Michelle Wright (@EDsetMefree) reported

    @virginmedia been with you ever since you were ntlworld, you recently changed my phone to digital with back up emergency phone, the engineer didn’t take my disability into account, has put my phone where I can’t even get to it, impossible to get through to you as you cut the call before connecting, your now not giving me the service I am paying for and in breach of contract, so I am going to cancel my direct debit for all services including tv

  • andy_mac21
    Andy Mac (@andy_mac21) reported

    @chrislove_89 @virginmedia Into em .. they’ve got your cash and don’t give a ****. Won’t get a reply or support

  • wishful5thinkin
    west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported

    @trapdoor456 @virginmedia Dont touch Virgin, terrible company to deal with