Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Melton Mowbray, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Grantham and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
TV | |
| Leicester |
Wi-fi | |
| Grantham |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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I'm Juggy not Noel
(@gallagher1aaa) reported
from
Leicestershire, England
What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Not the only thing slow is it!
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bilal manzoor
(@B17AL) reported
from
Leicestershire, England
@virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!
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Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.
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Tim Dawson
(@timdnottingham) reported
from
Leicestershire, England
@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia @virginhelp any help with this yet?
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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smallpauldj
(@SmallPaulDJ) reported
from
Leicestershire, England
@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Blenkinsopp
(@Blenky64) reported
@virginmedia Thanks I spoke to one of your customer services staff yesterday and he reset my account but hasn’t sent me the copy of the contract by email. I suspect he has written down my new email address incorrectly. Can this be checked? Thanks
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Jan Waterman
(@Jan_Waterman1) reported
@virginmedia Hi KF, nobody at Virgin advised either me or my neighbour they were doing this. My neighbour now has a reduced patch service when we try to connect. Customer service so far has not been great
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Mathew Culver
(@mathewculverUK) reported
I still do not have an install date from Virgin Media, despite multiple engineer visits not being attended. I think it's time for "The Media" to get involved to resolve this and bring some publicity to the issue
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Jake Nevin
(@jakenev) reported
@emilypeacey @virginmedia @virginhelp Jess has the same problem at her house. WIFI dosnt work upstairs and is always dropping out.
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Laura 🤌🏼
(@Lululaura23) reported
@virginmedia I have no Internet? The red light isn’t on on the box and no flashing lights on the WiFi hub but it’s not working no matter how many times I reset it
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Kris Murasaki VTuber
(@kris_murasaki) reported
I'm actually amazed at how unbelievably awful virgin media's service is sometimes for how much they charge. Only went and dropped my Internet while streaming the ****** of the game...
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Malwina
(@malvineczka) reported
@Lululaura23 @virginmedia Same issue for me - not a good start of the day and no updates on VM website
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Malwina
(@malvineczka) reported
@EddieHenryJames @virginmedia Same in E16, Hub test shows no internet coming in, website says all good, and their phone support has not started working yet so no way of knowing what's happening
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Mathew Culver
(@mathewculverUK) reported
@itvnews @BBCTech Just wanted to bring to your attention of the issues Virgin Media are causing with many hundreds or thousands of customers waiting months on end for promised sign ups, for engineers to never show up. Leaving many households without internet to work from home
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E.H.James 🏴😬
(@EddieHenryJames) reported
@virginmedia you've got a shortage in E17 that's not showing on the service reporter.