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Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Grantham, Leicester, and Melton Mowbray.

CityProblem TypeReport Time
Grantham Internet 2 days ago
Leicester Internet 4 days ago
Leicester E-mail 10 days ago
Leicester Internet 10 days ago
Leicester Internet 18 days ago
Leicester Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • yogi7592
    Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

  • UwaysBobat
    Uways Bobat (@UwaysBobat) reported from Leicestershire, England

    @virginmedia Stfu man. Ur lots internet is utter ****.

  • red_dog14
    Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia how do I report a problem with our wifi and tivo box

  • TraceyWAbbott
    Tracey Abbott (@TraceyWAbbott) reported from Grantham, England

    @virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot

  • ChrisLonelyguy
    Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.

  • helen6253
    helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • allycardmaker
    Alison Wilson (@allycardmaker) reported from Leicestershire, England

    @virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

  • NooneSimon
    Simon Noone (@NooneSimon) reported from Ruddington, England

    @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

  • sarianlives
    Andi James Chamberlain (@sarianlives) reported from Leicestershire, England

    @virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

  • robhollanduk
    Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • TeresaBudworth
    Teresa Budworth (@TeresaBudworth) reported from Quorn, England

    52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

  • AdyGoodrich
    ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported from Leicestershire, England

    @om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...

  • Sushrutuk
    Sushrut (@Sushrutuk) reported from West Bridgford, England

    @virginmedia - is there a red button issue on sky sports?

  • RobertRixon
    Robert Rixon (@RobertRixon) reported from Mountsorrel, England

    @virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • caslin_donna
    Donna Caslin (@caslin_donna) reported

    @virginmedia Right so i have to call back & wait for however long once again...... In the meantime the trouble i have is still unresolved. This is not acceptable.

  • Lowlandslady
    Angie H (@Lowlandslady) reported

    @Chris_Co1e @virginmedia Really? You sure it's them? They have never ever rung me.

  • _ajaz_a
    Ajaz (@_ajaz_a) reported

    @virginmedia No I was promised external and internal work would be completed today. This was promised as of 8 Jan. Where is the mgt in VM which promised me this. Can you help. Anyone at VM

  • snazzyzazzi
    snazzyzazzi (@snazzyzazzi) reported

    @virginmedia I’ve been without a landline for almost a month - I have called customer service over 15 times, used your live chat function a similar amount - still no update on getting my number ported back - no one seems to know what they are doing. It’s a disgrace

  • SteveDonovan1
    Steve Donovan (@SteveDonovan1) reported

    @virginmedia The Fault helpline denied it was anything to do with the virgin kit and denied it was a SIP issue, despite having never heard of SIP. Here you are now telling me it is a SIP issue all along and the issue IS INDEED down to the Virgin equipment. Jeez... give me strength.....

  • beckybalham
    Becky Balham (@beckybalham) reported

    @virginmedia @virginmedia your internet is tragic again. Why should we pay so much cash for such a service. I can’t even save an email to a server you service is so bad. You should be taken to court over miss-selling of services!!!! Useless. I have a job and you are impacting me doing it!!

  • leigh73194
    Leigh Whitehouse (@leigh73194) reported

    @virginmedia Hi, things are ok at the moment thanks, but as others added to my earlier message, the service has been dropping out for long stretches every day for the past four, so I am not holding my breath that all stays well. Is it the same recurring problem?

  • JayJagsBrown
    Jay Brown (@JayJagsBrown) reported

    @virginmedia internet down?

  • SteveDonovan1
    Steve Donovan (@SteveDonovan1) reported

    @virginmedia All the way along, my IT guys have advised that it's likely a SIP issue. Your visiting engineer denied it was a SIP issue and "nothing to do with Virgin or the kit". His tech guy that he called denied it was a SIP issue. His supervisor denied it was a SIP issue.

  • TD7080
    Tom D (@TD7080) reported

    @virginmedia unable to get through to you on your customer number to cancel my contract. Can you advise further