Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Melton Mowbray come from postal codes LE13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 02/19/2026 11:55

February 19: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Grantham and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester TV
United KingdomMelton Mowbray Phone
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester TV
United KingdomLeicester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.

  • AshArmstrong9 Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR

  • alisonllove1 Alison Love (@alisonllove1) reported from Leicestershire, England

    @simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!

  • El_Lloydie Gareth Lloyd 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@El_Lloydie) reported from Leicestershire, England

    Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!

  • itslakeyyy Kieran Lake (@itslakeyyy) reported from Leicestershire, England

    @virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!

  • MsSpydaSam ❄️Samantha-rk the herald angel ❄️ (@MsSpydaSam) reported from Grantham, England

    Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Leicestershire, England

    @virginmedia The usual, turn off and turn on again. No solution to the phone line not working though

  • corfu1957 Paul Roberts (@corfu1957) reported from Leicestershire, England

    50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.

  • AshArmstrong9 Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Leicestershire, England

    @virginmedia I’ve tried but can never get through on the phone. Done a few web chats though

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • virtualicetea Lord Farger (@virtualicetea) reported

    @virginmedia @sainsburys What you need to do is concentrate on your customer service. My elderly parents in law have been withou their phone line for two weeks and cannot get any response from a human! They are both self isolating, clinically vulnerable with health issues. This is not acceptable

  • WelshLassinShef Nikki Rees (@WelshLassinShef) reported

    @virginmedia Hi. It's now almost 96 hours since we were disconnected and we still haven't got our WiFi back. Can you help?

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    @58ALL @virginmedia Me too!! Every week there's an outage! Roll on end of contract 🙄🙄🙄🕑🕝🕒🕞

  • samuk29 Samantha Fuller (@samuk29) reported

    @apmilnes @virginmedia We will also be cancelling our DD as no one can be bothered with our complaint. Can you justify the increase of putting our bill up an extra £40 pound a month! Yes I did write month! No explanation! I hope this is a mistake! #unhappycustomer

  • virtualicetea Lord Farger (@virtualicetea) reported

    @virginmedia What you need to do is concentrate on your customer service. My elderly parents in law have been withou their phone line for two weeks and cannot get any response from a human! They are both self isolating, clinically vulnerable with health issues. This is not acceptable

  • alex__0113 Alex (@alex__0113) reported

    @virginmedia Not even intrested in looking. All good and well giving these fast speeds but what’s the point when it’s constantly not working. Never had 1 issue with @skytv.

  • MarkUK88 Mark Ford (@MarkUK88) reported

    @virginmedia This will not help. Like I said, it worked perfectly fine for 2 and half years now stops working most of the time.

  • Lozalondres Lawrence76 (@Lozalondres) reported

    Apparently @virginmedia offers oomph bundles for its services. Would be delighted if there were oomph packages available for its customer services department and billing teams. Can’t wait to say goodbye now to this joke of a company, something to look forward to!

  • locke_cooper Sophie Locke-Cooper (@locke_cooper) reported

    @virginmedia I have called customer service multiple times and they keep telling me to call the construction team who do not work on the weekends.