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Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Leicester, and Melton Mowbray.

CityProblem TypeReport Time
Leicester Internet 2 hours ago
Leicester E-mail 6 days ago
Leicester Internet 7 days ago
Leicester Internet 15 days ago
Leicester Internet 16 days ago
Leicester E-mail 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.

  • MsSpydaSam
    ❄️Samantha-rk the herald angel ❄️ (@MsSpydaSam) reported from Grantham, England

    Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.

  • El_Lloydie
    Gareth Lloyd 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@El_Lloydie) reported from Leicestershire, England

    Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.

  • KevinRenshaw5
    Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.

  • itslakeyyy
    Kieran Lake (@itslakeyyy) reported from Leicestershire, England

    @virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.

  • faizalmom
    Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.

  • AshArmstrong9
    Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!

  • KevinRenshaw5
    Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Leicestershire, England

    @virginmedia I’ve tried but can never get through on the phone. Done a few web chats though

  • faizalmom
    Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR

  • AshArmstrong9
    Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!

  • alisonllove1
    Alison Love (@alisonllove1) reported from Leicestershire, England

    @simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless

  • faizalmom
    Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring

  • KevinRenshaw5
    Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well

  • KevinRenshaw5
    Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Leicestershire, England

    @virginmedia The usual, turn off and turn on again. No solution to the phone line not working though

  • corfu1957
    Paul Roberts (@corfu1957) reported from Leicestershire, England

    50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ttv001
    Tez (@ttv001) reported

    @virginmedia internet down again and after they raise their prices. You can’t write this. Estimated fix tomorrow afternoon so how do you expect anyone to work?

  • Soniabignell
    SoniaElizabeth (@Soniabignell) reported

    @virginmedia How dare you keep increasing my price I will be paying nearly £60 a month for your poor service and your customer service is a disgrace

  • BR1G23
    Brigette Schultze (@BR1G23) reported

    @virginmedia got error code S102 on my tv. Please can you help tried calling and calling, no answer! Is there something I can do to fix?

  • KB21_Unionist
    🇬🇧 Unionists Unite 🇬🇧 (@KB21_Unionist) reported

    @virginmedia I spoke to a member of your forum team on Thursday who said the only person who could fix it was in over the weekend. It’s still not fixed and now I’m being told I’ll have to wait until tomorrow.If it’s not sorted today you can cancel the whole lot and I’ll go back to @skytv

  • infrontofmyownh
    mt (@infrontofmyownh) reported

    @virginmedia That's the problem it's impossible to get through I've messaged with no response and now resorting to Twitter

  • scudriderdude
    James McCartney (@scudriderdude) reported

    @virginmedia No. No known issues in our area. Is happening on all our boxes so isn't box related

  • lk2015r
    Lena K. (@lk2015r) reported

    @virginmedia, my phone line is not working (no dial tone). The service status system says there's no fault in my area. It's impossible to get through to customer services. Any suggestions? Thanks.

  • Baloo_72
    ASimpleBear 🐻 (@Baloo_72) reported

    @virginmedia It appears to be ok so far this morning so I assume the issue was on your end, however as nobody will speak to me and there is zero information that's an assumption. Getting ignored is completely unacceptable

  • loui5elong
    Louise Long (@loui5elong) reported

    @virginmedia in W4 5UN and my internet keeps dropping. Ran tests and apparently everything is spot on and working. It really isnt. Can you organise a fix please

  • lk2015r
    Lena K. (@lk2015r) reported

    @virginmedia I've done this a few times already and it says the tests didn't find the cause of the problem.