Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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The latest reports from users having issues in Melton Mowbray come from postal codes LE13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 02/18/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Grantham and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester TV
United KingdomMelton Mowbray Phone
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester TV
United KingdomLeicester Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.

  • CarlyssWorld Carly (@CarlyssWorld) reported from West Bridgford, England

    @virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke

  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time

  • guchmanku Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, England

    Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.

  • GraemeDixon_ Graeme Dixon (@GraemeDixon_) reported from West Bridgford, England

    @virginmedia down again.

  • nameez_n Nam_n (@nameez_n) reported from Leicestershire, England

    @virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow

  • ohthatoneboy ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954

  • marvy_xo IG: marvy_xo (@marvy_xo) reported from Leicestershire, England

    @virginmedia my wifi is not working in my area still!!! what is all this!!

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia need help to reduce my bills

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away

  • DoubleJay180 Jason Jordan (@DoubleJay180) reported from Cotgrave, England

    @virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.

  • ohthatoneboy ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful

  • dylanjfarrell dylan farrell (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia WiFi down again!!!

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...

  • MattLaight Matt (@MattLaight) reported from Leicestershire, England

    @virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!

  • Deepal29 Deepal Vyas (@Deepal29) reported from Leicestershire, England

    @virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days

  • lolom5m5 HaloOolee (@lolom5m5) reported from West Bridgford, England

    @virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • georgieinlondon 𝙂𝙚𝙤𝙧𝙜𝙞𝙚 𝙎𝙢𝙞𝙩𝙝 (@georgieinlondon) reported

    @virginmedia He said he did. But i dont understand how he has three routers and now 2. The internet is still really bad and they have been cut off from their home telephone line. Can we arrange an engineer to come check this out and help them please?

  • PaulDakin70 paul dakin (@PaulDakin70) reported

    @virginmedia No one returns calls or sorts. Virgin community no answer. Another fob off here it appears. Why isn’t there a quick fix just to simply add Netflix back on as per my contract? Shouldn’t £10.99 per month be credited until you sort so I can pay it directly. It isn’t acceptable.

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled

  • PaulDakin70 paul dakin (@PaulDakin70) reported

    @virginmedia The only thing is that there is never knowledge of any previous tickets issued on my account of which there are now 6. No knowledge of my problem at all so I have to say it all again. This gives no confidence that this won’t go on eternally as surely they should know.

  • Mentalhealthjo5 Mental health journey (@Mentalhealthjo5) reported

    I actually hate being on @virginmedia. The worst service in my area. A top day of sport planned and work but I can’t do either. Could accept this if it was a one off outage but this is the 6th over summer and all conveniently fixed before they can compensate for loss of service

  • markthecivileng Mark Cooper (@markthecivileng) reported

    @virginmedia very disappointed by the level of customer service and the inadequacy of your systems. You have set an @O2 account up and provided the wrong information. I would like a clarification on your duties under the data protection act

  • DMCDUCATISTOKE DMC Ducati Stoke (@DMCDUCATISTOKE) reported

    @virgin media, what is your adress to write to you to cancel my contract

  • SmithysMaud Mrs Smith (@SmithysMaud) reported

    @virginmedia A tech was due this morning and never arrived. I was told I’d be charged £25 if I missed it yet can’t get an answer as to why they never came, I don’t get the £25 do I? Plus I still have no WiFi, costing extra in data and a hub that doesn’t work.

  • Chris_M_Russell Chris Russell (@Chris_M_Russell) reported

    @virginmedia Would love to, but I've cut off 6 times, passed around 6 people and nobody seems to be able to fix anything for me. I don't have 3 hours to spend trying to sort this out on the phone being passed back and forth. And I get told I have to pay £90 to cancel? Cannot believe the cheek

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭