Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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The latest reports from users having issues in Melton Mowbray come from postal codes LE13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 02/24/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Grantham and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester TV
United KingdomMelton Mowbray Phone
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester TV
United KingdomLeicester Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB

  • bradgatetc Bradgate T & C (@bradgatetc) reported from Leicestershire, England

    @virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....

  • clairelouk Claire Kilsby (@clairelouk) reported from East Goscote, England

    @virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡

  • bradgatetc Bradgate T & C (@bradgatetc) reported from Leicestershire, England

    @virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!

  • GRODSTER Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia I’ve already spoken to your tech team yesterday hence the engineer visit booked. But we be never used a service where I’ve had so many outages Ever. In 20 years of internet usage. Your company is an embarrassment. .As soon as my contract is up I’ll just survive on mobile data

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(

  • dylanjfarrell dylan james (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia @zzpete And your help page has crashed! Again it’s numerous people

  • IrfhanFox Irfhan Mururajani (@IrfhanFox) reported from Leicestershire, England

    Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davidedmunds David Edmunds (@davidedmunds) reported

    @virginmedia so after two weeks since upgrading to 360 the audio sync is still out and no one in your call centre seems to know how to solve it. I have had an engineer visit, two calls to tech support and still no solution or any sign of it getter fixed. Any help would be great

  • nathr99 nathr99 (@nathr99) reported

    @virginmedia the Internet has been awful in the ts19 area for at least 2 weeks now. Is there any improvement coming anytime soon?

  • CampbellDougie Dougie Frazer (@CampbellDougie) reported

    @virginmedia To be told by call handler oh my system not working I will pass u to another person and then left in a queue for 40 mins. Not good!

  • epicdom Dom (@epicdom) reported

    @virginmedia I have called about 4 times in total. One of your colleagues put a note down that she's vulnerable and not to contact her about buying packages without talking to someone else on her behalf. Yet we see no refund and again someone trying to sell her another package today.

  • epicdom Dom (@epicdom) reported

    @virginmedia Noted down on 11//09/20: Should be £73 and should receive a refund. We’ve been overcharged twice now. This discount was meant to be for 18 months.Person said would only be £13 more than her current plan. Ended up being £40 more. Additional £30.80 package charges wasn’t mentioned

  • JonathanTerry01 Jonathan Terry (@JonathanTerry01) reported

    @virginmedia Yes i will be raising a complaint directly with ofcom. @virginmedia needs to be thoroughly investigated as to why staff can't perform a simple function. Diabolical service

  • PaulFlagg3 Paul Flagg (@PaulFlagg3) reported

    @virginmedia Just the bt sport app , my bt sport is threw u guys so haven gor any login

  • Marc_Archibald Archie (@Marc_Archibald) reported

    @virginmedia I see how it works now. Buy a package from virgin, broadband (around the correct speed) when it works is nowhere near as good as it was. Wi-Fi’s terrible & when you ring to find out what the problem is, you’re immediately told you have to upgrade to get usable WiFi!

  • deanohazell1973 dean1973 (@deanohazell1973) reported

    @virginmedia Once my contract runs out I will go to @Skytv as the way you treat your customers is terrible - bad news tends to travel fast!

  • boredofjam Alf Fairweather (@boredofjam) reported

    @virginmedia Hiya, yes. Everyone is seeing the issue on all devices. I've restarted and reset routers for some of the old dears up and down the street and if I have to hear how worried they are about missing chat from their crochet group WhatsApp I'll go mad. Please help!