Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Melton Mowbray, England
The most recent Virgin Media outage reports came from the following cities: Grantham, Leicester, and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Grantham
|
Internet | 2 days ago |
|
Leicester
|
Internet | 4 days ago |
|
Leicester
|
10 days ago | |
|
Leicester
|
Internet | 11 days ago |
|
Leicester
|
Internet | 19 days ago |
|
Leicester
|
Internet | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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David Johnston (@djstar3d) reported from Melton Mowbray, England@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The service I’m getting from Virgin is beyond appalling.
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia 3rd time today. Can someone help me please?
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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Liz (@lizdixon77) reported from Mountsorrel, England@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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Liz (@lizdixon77) reported from Mountsorrel, England@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
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Faizal Momoniat (@faizalmom) reported from Leicestershire, England@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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Nigel Hudson (@nghudson) reported from West Bridgford, EnglandGoodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Manraj (@Manraj_Virkk) reported from Leicestershire, EnglandWhy does virgin media wifi become **** after 11:30pm? Absolutely shite man
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan66.6%#mystory#mylife (@saywhat1sea) reported@virginmedia Is that because your service is so poor and customer service is non existent 🤔🤔. Interesting you never have issues taking money that does not belong to you.
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Kefaloniaman23 (@KevinSaunders23) reported@virginmedia No it’s not showing! For goodness sake, I just want this problem sorted out once and for all, I’m paying a lot of money and not getting anywhere with your fault team
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jimmy rae (@jimmysunny85) reported@virginmedia Yes and again was told it was my fault because of my phone even though the phone worked fine before and still does,so again it's either I get back what I paid for last year and never got or the price remains the same,if the price goes up even £1 I will cancel and want my refund!
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Victoria Tolson (@toriat5) reported@virginmedia Still waiting for your customer services to help me, luckily my new sims arrived in the 2 hours I’ve been waiting so now I can call
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GurjinderSingh (@GurjinderSingh) reported@virginmedia Been trying now for three days straight through both calls (lasting several hours at a time) and the whatsapp chat (days) to get through to someone so I can cancel my subscription before the next bill date on the 7th....
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Kalpesh (@KalpsBul) reported@virginmedia Been on the phone for 30mins, still waiting for someone from VirginMedia Customer Services to take the call !!!!!! Anyone home ?
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Pep Simax (@SimaxPep) reported@virginmedia Thanks for your response. Unfortunately it’s really not good enough and I know others have had the same issue about not being told. Your sales person convinced us to stay but didn’t at any point tell us about the recordings being wiped. We should have gone to Sky
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GinFuelledCassandra💙 (@LadyBrienne1) reported@positivesarah @virginmedia Oh ffs. And I love how they say it’s easy to set up when it isn’t if you need another extra router to give a strong signal to the rest of the house.
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Helen Edmondson (@HelenEdmondo) reported@virginmedia In my house was the worst and also the most times it has cut out. That's the WA3 2 area
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Daniel Graham (@DanielG57062781) reported@Clive_Burt @virginmedia Exactly - Call them, email them, send smoke signals.... nothing is going to get done and Im not even going to be able to end my contract and get away from this mess. WORST COMPANY IN THE WORLD