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Virgin Media outages and service status in Melton Mowbray, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Melton Mowbray, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 18, 7:53 PM GMT+1.
  • 57% TV (57%)
  • 23% Internet (23%)
  • 20% Wi-fi (20%)

The latest reports from users having issues in Melton Mowbray come from postal codes LE13 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, and Grantham.

CityProblem TypeReport Time
Leicester Wi-fi 2 days ago
Leicester Wi-fi 2 days ago
Leicester Internet 2 days ago
Leicester Wi-fi 4 days ago
Melton Mowbray TV 5 days ago
Grantham TV 5 days ago

Nearby cities with recent reports

Leicester

13 recent signals

2 days ago
Grantham

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • W4lshy_85
    jennie walsh (@W4lshy_85) reported from Chadwell, England

    @virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼

  • juanfelipe1
    John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Not the only thing slow is it!

  • robhollanduk
    Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • MrSmithInNotts
    Trevor Smith (@MrSmithInNotts) reported from Ruddington, England

    My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

  • im_raj16
    Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia It’s the same plz help me or plz disconnect the service I give up.

  • red_dog14
    Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The service I’m getting from Virgin is beyond appalling.

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?

  • sewychloe
    Chloë Pritchard (@sewychloe) reported from Leicestershire, England

    @virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!

  • looby1376
    Laura Coxon (@looby1376) reported from Ruddington, England

    @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

  • bgspixpaul
    Paul Witney (@bgspixpaul) reported from Ruddington, England

    @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

  • worksopchap
    worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?

  • sarianlives
    Andi James Chamberlain (@sarianlives) reported from Leicestershire, England

    @virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.

  • robhollanduk
    Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

  • timdnottingham
    Tim Dawson (@timdnottingham) reported from Leicestershire, England

    @virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • vclark90_sm
    Victoria Lawrence sm 🇬🇧 (@vclark90_sm) reported

    @Benleo @virginmedia They are awful.

  • HeroesOfBritain
    Heroes Of Britain (@HeroesOfBritain) reported

    @Benleo @virginmedia had a similar issue with sky a few years ago took them months to sort out a simple billing error

  • conning_john
    John Conning (@conning_john) reported

    @Benleo @CallmeRight1 @virginmedia I had heard they have a dreadful reputation for customer service or lack of it…..

  • UpTheVibration
    England My Country I Love You (@UpTheVibration) reported

    @jomickane @Benleo @virginmedia I've always found them to be really good, been with them years, never a problem, broadband connection is great - we're high usage, and this year they even emailed me to let me know they were keeping my existing discount when my contract was up, I usually renegotiate each time

  • cbm64
    Chris 🍺 (@cbm64) reported

    @Benleo Some years back I was having awful issues with VirginMedia. On one visit my then 3yr old son looked at the engineer and said in a super clear voice - Sky is even better - the tag line at the time. The chap and I stopped arguing and just started laughing our asses off!

  • Scrumpyjackfan
    Craig (@Scrumpyjackfan) reported

    @Benleo @Ofcomsheep @virginmedia They were charging me a fee to watch Netflix even though 1, I never watch Netflix and 2, my partner has a Netflix account but even if u use the app on virgin even for a different user you will get charged. For a different user you have to use the app on your tv not virgin😕

  • petelongrs
    Pete Long (@petelongrs) reported

    @Benleo @virginmedia I can sympathise with you. 'EDF'? Early disconnection fee. How the actual fuff did that ever get allowed? If people don't pay, turn off their service; no need for an additional made-up fee. When I moved providers, one of these jerks in the call centre claimed he'd get sacked if I didn't tell him which alternative provider I'd chosen. I mean, it's not like I'd been with them for over 25 years or something.

  • BlueRoomArt
    🇬🇧 Blue Room Art (@BlueRoomArt) reported

    @Benleo @virginmedia Had very similar issues, the call centres are horrific, they have no idea what I’m saying or asking for. All the engineers arriving had been given completely wrong information for visit. Back and forward for about 6 weeks to get my internet working again.

  • ml1802
    TwinHop (@ml1802) reported

    @Benleo @virginmedia Their customer service is absolutely shite.

  • TS7319
    786 (@TS7319) reported

    @Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable