Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Melton Mowbray, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Grantham, Leicester and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Grantham |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicestershire |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Rob Holland ⚽️🏐
(@robhollanduk) reported
from
West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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doffcapgov
(@doffcapgov) reported
from
Leicestershire, England
@sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth
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helen
(@helen6253) reported
from
West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Katie
(@Katie68833952) reported
from
Leicestershire, England
@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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Robert Rixon
(@RobertRixon) reported
from
Mountsorrel, England
@virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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🇲🇮🇨🇭🇦🇪🇱
(@mikeystorey) reported
from
Grantham, England
@virginmedia I’m an existing customer and it wants me to start a new order for a package?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Michael Sumner
(@sumnersport1) reported
from
Grantham, England
@virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Kevin Renshaw 💙
(@KevinRenshaw5) reported
from
Quorn, England
And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!
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Noumaan Abubakar
(@_Noumaan_) reported
from
Leicestershire, England
@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Tracey Abbott
(@TraceyWAbbott) reported
from
Grantham, England
@virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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isha bars
(@smokkeeast2souf) reported
@virginmedia Your service your rude staff members the fact this has been going on for over 3 months and now still no contact from a team leader manager what kind of service is this but took my money for years cant reply immediately on twitter yet been trying get through for a hour.
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Richard Anderson 💙
(@MrRichAnderson) reported
from
Kidderminster, England
@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
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SteveH
(@SteveHancock71) reported
@virginmedia - morning folks, following couple of discussions with your Customer Sevice regarding existing contract, was promised call back last Saturday morning between 8am & midday. Still waiting!! 15 years loyalty counts for nothing. Please assist.
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BigYin😜
(@badassscotsman) reported
@virginmedia So I phoned again 5 days ago to be told it would be sorted by the 14th. (It has not) so resetting it every time when the problems are with you is not going to solve the problem. Plus the engineer putting in a new modem did not help it.
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BigYin😜
(@badassscotsman) reported
@virginmedia That has been done so many times. But like I said before if you cared to read my post. I have phoned many times to hear the same thing. There seems to be a problem with your Internet in the DD24QJ and our engineers are working on it. From the 20th January.
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Az
(@Azman2000) reported
@virginmedia My broadband hub went down yesterday morning...and now without service until Thursday.....new hub..barely 2 months old ... usual bs from call centre...3 of us work from home ...and no internet for 4 days rubbish
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Sharon Skade💙
(@SharonSkade) reported
Wait 50 mins @virginmedia, spoke to a human being, only to be cut off, no phone call back. Problem long standing wifi...need an engineer, how hard is that
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Steve Aldcroft
(@steveald) reported
@djbratton @virginmedia Been there, done that 3 or 4 years ago on both Virgin Mobile and Virgin Media. I never had a qualm about the actual products on either side, liked them in fact but customer service & any billing issues (of which there was many) would drag on for days, weeks, months, half a year..
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mark hothersall
(@markhothersall) reported
@virginmedia why is it so difficult to become a customer of yours. Moving into my new house in the next few weeks and having used your website and having spoken to someone in the sales team who assured me someone would investigate and get back to me still no contact 😡
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BigYin😜
(@badassscotsman) reported
@virginmedia Come on keep up look my other comments. @virginmedia @libertyglobal are fault here. Not pin will reset the problems that's caused by virgin media