Virgin Media outages and service status in Melton Mowbray, England

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Grantham, and Leicestershire.

City	Problem Type	Report Time
Leicester	Wi-fi	14 hours ago
Melton Mowbray	E-mail	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

• 
  Wayne™ (@Dog_in_a_hat) reported 5 minutes ago from Leicestershire, England

  @virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!

• 
  Yv (@yogi7592) reported 9 minutes ago from Leicestershire, England

  @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

• 
  paulwitneyphoto (@paulwitneyphoto) reported 13 minutes ago from Ruddington, England

  @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

• 
  Michael Truefitt (@michaeltruefitt) reported 13 minutes ago from Chadwell, England

  @virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.

• 
  Safetypenfold (@SteveRiches4) reported 18 minutes ago from Leicestershire, England

  @virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks

• 
  Sushrut (@Sushrutuk) reported 25 minutes ago from West Bridgford, England

  @virginmedia - is there a red button issue on sky sports?

• 
  High End Chauffeurs of leicester (@HarjitDosanjh8) reported 28 minutes ago from Thurnby, England

  @virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!

• 
  Michael Sumner (@sumnersport1) reported 32 minutes ago from Grantham, England

  @virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!

• 
  doffcapgov (@doffcapgov) reported 34 minutes ago from Leicestershire, England

  @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

• 
  Matthew Walne MCSI (@MatthewWalne) reported 35 minutes ago from Mountsorrel, England

  @virginmedia The wifi in my house is awful despite having 500mb broadband with you

• 
  Fazal Rehman (@breadf2man) reported 38 minutes ago from Thurmaston, England

  @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

• 
  Denham Kite (@DenhamKite) reported 39 minutes ago from Leicestershire, England

  @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

• 
  Matthew Walne MCSI (@MatthewWalne) reported 41 minutes ago from Mountsorrel, England

  @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

• 
  🇲​🇮​🇨​🇭​🇦​🇪​🇱​ (@mikeystorey) reported 42 minutes ago from Grantham, England

  @virginmedia I’m an existing customer and it wants me to start a new order for a package?

• 
  Darren Carson (@DazCarson68) reported 43 minutes ago from Chadwell, England

  @virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks

• 
  Chloë Pritchard (@sewychloe) reported 48 minutes ago from Leicestershire, England

  @virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!

• 
  DJ (@DJacko79) reported 50 minutes ago from Leicestershire, England

  @pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠

• 
  Chris Maltby (@ChrisMaltby) reported 51 minutes ago from West Bridgford, England

  @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

• 
  Jonathan SC ن Esq. (@jonathansc) reported 57 minutes ago from Wilford, England

  @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

• 
  paulwitneyphoto (@paulwitneyphoto) reported 58 minutes ago from Ruddington, England

  @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  citizen_first (@citizen_first25) reported 1 minute ago

  @virginmedia @ThatsTVOfficial please explain why you have removed your service from virgin please

• 
  Neil (@nellynoo72) reported 5 minutes ago

  @virginmedia can anyone tell me what the status is of the broadband outrage in CV4 please? All day it's just said there's an issue that your engineers are trying to fix. An ETA would be great

• 
  Samet (@Samet_UK) reported 10 minutes ago

  @AmyHeppi @virginmedia Same here. It’s been over 24 hours and my Wi-Fi is still down. I’ve called support twice—they only say there’s an area outage with no updates. The status page isn't helpful too. Really disappointed with Virgin Media. Time to look at other providers.

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 11 minutes ago

  @virginmedia Checked everything still not working

• 
  Ash (@Ash_GW) reported 20 minutes ago

  Oi @virginmedia yer service is awful. What am I paying you for when I'm having to now watch the game on mobile data? Wastemen

• 
  𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported 20 minutes ago

  @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

• 
  Wolf of X (@WolfofX) reported 20 minutes ago

  For more than a decade, Stan Beaton held onto something that many people would consider priceless. It wasn't jewelry, money, or a photograph. It was the voice of his wife, Ruby. Ruby passed away from cancer in 2003. Before she died, she had recorded the greeting on their home answering machine. It became the last recording of her voice, and whenever grief felt overwhelming, Stan would play it just to hear her speak again. He was so afraid of losing that message that he stayed with the same phone company for years, believing it was the safest way to protect it. Then, in 2014, everything changed. Following routine maintenance by Virgin Media, the voicemail suddenly disappeared. Stan was devastated. He believed the final piece of his wife's voice had been erased forever. When Virgin Media learned what had happened, they refused to give up. The company assembled a team of 11 engineers, who spent three days searching through backup systems and archived data. One executive compared the task to searching for a needle in a haystack. Against the odds, they found it. When the recording was played back to Stan during a BBC Radio Leeds interview, he broke down in tears. "That's her... It's just a wonderful, wonderful sound that I thought was lost forever." Virgin Media later provided him with copies of the recording so it would never be lost again. Sometimes technology isn't just about cables, servers, and code. Sometimes, it's about giving someone one more chance to hear the voice of the person they loved most.

• 
  Jacky (@Jackymaguire) reported 23 minutes ago

  @virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system

• 
  Debra Dommen (@dommen19390) reported 24 minutes ago

  @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?

• 
  Michael Westcombe - Stalin's Canary 🐣 (@AngryMichaelW) reported 24 minutes ago

  Is Virgin Media down? Their server, I mean?