Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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The latest reports from users having issues in Melton Mowbray come from postal codes LE14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 12/05/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray and Grantham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomMelton Mowbray Phone
United KingdomLeicester Wi-fi
United KingdomLeicester TV
United KingdomGrantham Internet
United KingdomLeicester Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.

  • lizdixon77 Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.

  • NooneSimon Simon Noone (@NooneSimon) reported from Ruddington, England

    @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

  • TeresaBudworth Teresa Budworth (@TeresaBudworth) reported from Quorn, England

    52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

  • NimeshDave7 Nimfresh.exe (@NimeshDave7) reported from Leicestershire, England

    @virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement

  • yogi7592 Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!

  • djstar3d David Johnston (@djstar3d) reported from Melton Mowbray, England

    @virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working

  • UwaysBobat Uways Bobat (@UwaysBobat) reported from Leicestershire, England

    @virginmedia Stfu man. Ur lots internet is utter ****.

  • sarianlives Andi James Chamberlain (@sarianlives) reported from Leicestershire, England

    @virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Raz625772 Rand (@Raz625772) reported

    @virginmedia @virginmedia Honestly I have tried. Over 30 phone calls and 20+ hours with you guys. Being passed between departments, speaking to Manila, being cut off. No one understands what the other department is doing. Made a formal complaint, this has been ignored. It’s unacceptable

  • shogunage Shogun (@shogunage) reported

    @virginmedia I've tried every troubleshooting option available including the pin & it has no connection. believe theres an outage in my area but the website isnt showing any issues can I get someone to look at my postcode area? to confirm or not

  • MrMarmite James Poole 🕷 (@MrMarmite) reported

    @virginmedia keep having drop offs and slow speeds..am only ever told to reset hub as "everything fine at your end"

  • jaynemaura1 Maura. (@jaynemaura1) reported

    @virginmedia Could you please contact us to have the equipment dropped off by courier which your company failed to install.We have been trying for at least ten days to have it collected, due to disgraceful service we have now moved to another company. DM for phone no. .

  • she_hun Aysen Berik (@she_hun) reported

    @virginmedia I'm having the worst customer experience. You accidentally cut off our services with 2 disabled people who need phone & TV as well as people who work from home. Yet you can't reconnect for 48 hours? You took my money in mins as soon as i said its still active though?

  • gwens_lamb Sam Stefani (@gwens_lamb) reported

    @virginmedia I can’t use it… I’m a carer in the families house so I don’t know their log in details. The family are in Greece. Can you please tell me if there are known problems in CT17 0HA ? X

  • Wicksington Josh Quinn (@Wicksington) reported

    @virginmedia Hey, any updates on when the outage in the B32 1PE area will be over? The Service Status page and line haven't been updated since the beginning last week.

  • crystaliice Alice (@crystaliice) reported

    @virginmedia Yeah it says there is an outage in our area and an engineer is supposed to fix it before the end of today. It has said that for the past 3 days and then each morning the internet has stopped working again

  • bobbyghayouri Bobby Ghayouri (@bobbyghayouri) reported

    @virginmedia Not helpful. Even without an outage the service has been poor from day one, and way below what @skytv delivered (and they send boosters FOC!). I want out of the contract due to not getting what I’m paying for yet that costs £240. Ridiculous.

  • antjones47 Anthony Jones💙 (@antjones47) reported

    Watch out if you’re a @virginmedia customer. Dodgy call to say internet speed not as it should & getting new router & compo of £400!! When they were pushing for me to install bank app on my phones be seemed dodgy.