Virgin Media outages and service status in Melton Mowbray, England

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, and Grantham.

City	Problem Type	Report Time
Leicester	TV	18 hours ago
Leicester	TV	2 days ago
Leicester	Phone	10 days ago
Leicester	Internet	11 days ago
Leicester	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

• 
  Katie (@Katie68833952) reported 3 minutes ago from Leicestershire, England

  @virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 7 minutes ago from West Bridgford, England

  @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

• 
  Manraj (@Manraj_Virkk) reported 9 minutes ago from Leicestershire, England

  Why does virgin media wifi become **** after 11:30pm? Absolutely shite man

• 
  Jonathan SC ن Esq. (@jonathansc) reported 21 minutes ago from Wilford, England

  @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

• 
  Christopher Hallick (@ChrisLonelyguy) reported 22 minutes ago from Leicestershire, England

  Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.

• 
  Darren Carson (@DazCarson68) reported 26 minutes ago from Chadwell, England

  @virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks

• 
  Matthew Walne MCSI (@MatthewWalne) reported 26 minutes ago from Mountsorrel, England

  @virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service

• 
  Andi James Chamberlain (@sarianlives) reported 26 minutes ago from Leicestershire, England

  @virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.

• 
  Amanda (@imageprincess) reported 27 minutes ago from West Bridgford, England

  Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

• 
  paulwitneyphoto (@paulwitneyphoto) reported 28 minutes ago from Ruddington, England

  @virginmedia how do I report a problem with our wifi and tivo box

• 
  John Wright (@juanfelipe1) reported 30 minutes ago from Leicestershire, England

  @simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts

• 
  Wayne™ (@Dog_in_a_hat) reported 34 minutes ago from Leicestershire, England

  @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

• 
  helen (@helen6253) reported 37 minutes ago from West Bridgford, England

  @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

• 
  🇲​🇮​🇨​🇭​🇦​🇪​🇱​ (@mikeystorey) reported 40 minutes ago from Grantham, England

  @virginmedia I’m an existing customer and it wants me to start a new order for a package?

• 
  Nigel Hudson (@nghudson) reported 40 minutes ago from West Bridgford, England

  Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 45 minutes ago from Mountsorrel, England

  @virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?

• 
  Jonathan SC ن Esq. (@jonathansc) reported 47 minutes ago from Wilford, England

  @virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?

• 
  Jonathan SC ن Esq. (@jonathansc) reported 49 minutes ago from Wilford, England

  @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

• 
  Teresa Budworth (@TeresaBudworth) reported 50 minutes ago from Quorn, England

  52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

• 
  Safetypenfold (@SteveRiches4) reported 55 minutes ago from Leicestershire, England

  @virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧 Rob @No-Bull-Politics 🇬🇧 (@bull_robin56713) reported 7 minutes ago

  @virginmedia I'm sure I'm not alone in having asked you to reduce my service, such as cancelling a second set-top box, in order to reduce my bills. As you can see here I asked for my bills to be reduced in Jan 2024. Yet notice how those bills have crept up again ever since. There has been no increase or improvement in the service you provide to justify this. According to my analysis, despite having gained a better paid job recently, my net income is down 4.2% compared with 5 years ago. Like many, I am going to have to tighten my belt, and those bills that increase without any prior warning must be the first to go.

• 
  Dan (@DanMontgomery87) reported 8 minutes ago

  @virginmedia I’ve tried to use your online web chat to speak with a so called “agent” who didn’t respond for 5 minutes and used language that AI would use, if this is the kind of customer service you guys will be using then I’ll be looking to take my custom elsewhere

• 
  Vix (@vix_no9) reported 9 minutes ago

  @virginmedia I am trying to resolve a billing a dispute which has been paid over month ago but is still showing as unpaid on your systems impacting credit scores and everything that goes along with that. No one can help me get this cleared. Missing payments dont respond to emails

• 
  Ravi Pal (@ravipal1214) reported 10 minutes ago

  @virginmedia This was supposed to be an escalation, which turned out to be another utter waste of time. The team handling social doesn’t even check basics/fundamentals (like there is already a WiFi pod issued that doesn’t work) and in the end – outcome nothing – you have already logged a complaint therefore wait – you as a customer are not important to us, your situation doesn’t matter. I wonder if there was another choice of good broadband in this area why would anyone ever go with @Virgin.

• 
  FoundNemo (@NemoH666266) reported 10 minutes ago

  @virginmedia @D4N7O Well, it is down @virginmedia. Isn't just a massive coincidence now is it? Lol

• 
  dawnieC (@CorkinDawn) reported 13 minutes ago

  @virginmedia I already said i did status check which is estimating 5.08pm fix. My point was text says should be fixed shortly. I dont consider 9hours being shortly. Why does this happen more often now? You are no longer reliable any more 🙁

• 
  Craig (@SimmO73_) reported 13 minutes ago

  Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia

• 
  Sam Sheehan (@SamanthaJane_H) reported 13 minutes ago

  @virginmedia I did direct message 4 days ago, nobody read or replied. I’ll recap- 2 weeks no service, five engineers sent to diagnose the same problem multiple times, no fix. Complaints team open and close complaints immediately with no resolution. Fix not due for at least another week.

• 
  Ashley Smith (@AshleySmithUK) reported 14 minutes ago

  @virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.

• 
  Gabby Harrington-Poole (@Gabarillo) reported 14 minutes ago

  6th day of intermittent service with broadband and tv @virginmedia what’s going on?