Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Melton Mowbray, England
The most recent Virgin Media outage reports came from the following cities: Leicester, and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 2 days ago |
|
Leicester
|
8 days ago | |
|
Leicester
|
Internet | 8 days ago |
|
Leicester
|
Internet | 16 days ago |
|
Leicester
|
Internet | 17 days ago |
|
Leicester
|
19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
-
Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
-
Alison Love (@alisonllove1) reported from Leicestershire, England@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
-
Simon Staskiewicz (@SimonStaskiewi3) reported from Leicestershire, England@virginmedia Totally down
-
Matthew Walne (@MatthewWalne) reported from Mountsorrel, England@virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!
-
Matthew Walne (@MatthewWalne) reported from Mountsorrel, England@virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!
-
Rebecca Hatch (@hatch_rebecca) reported from Ruddington, England@virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down
-
Matthew Walne (@MatthewWalne) reported from Mountsorrel, EnglandSince I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭
-
GOD (@ManLikeJr) reported from Leicestershire, England@virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off
-
Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
-
Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
-
jon (@jonmac36) reported from Thurmaston, England@virginmedia my 3G is 100 times better than your crap WiFi
-
Charlotte 🐨 (@fryingpantheist) reported from West Bridgford, England@virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.
-
Denis Schluppeck (@schluppeck) reported from West Bridgford, England@virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.
-
Gautam Karelia (@GautamKarelia) reported from Leicestershire, England@virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price
-
Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.
-
Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
-
Matthew Walne (@MatthewWalne) reported from Mountsorrel, England@virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.
-
Anisa (@cookwithanisa) reported from Leicestershire, England@virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.
-
Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡
-
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Derek Forbes (@derek_forbo1974) reported from Kirkcaldy, Scotland@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
-
#LITFL (@GoMcMahon) reported from Saint Ives, England@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
-
Sam / Ratuse 😈 (@Ratuse_) reported from Cardiff, WalesMy internet has been down literally all night what’s going on @virginmedia
-
Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.
-
Shubhanga Prasad (@shubhanga59) reported from Merton, England@virginmedia 3. I now embark on a painful 55 min call with your customer service folks on phone, with no one able to trace what this 7 digit code is or why is it not mailed to me beforehand.
-
Fiona Duggan (@fionaduggan) reported from Worthing, EnglandPlease ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia
-
Niall Thorpe (@niallthorpe08) reported from London, EnglandSo we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
-
Gerard Bird (@gedbird) reported from Formby, England@virginmedia very dissatisfied with your customer service for a phone fault that has occurred twice in a week, nobody actively responds to app messaging service and call from my mobile is not producing any better results. For a major communications company it is appalling!!
-
navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England@virginmedia why is prime not working o the t6 box again. I just purchased a movie and now I can’t watch it !
-
Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, EnglandThe @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!