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Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Grantham, Leicester, and Melton Mowbray.

CityProblem TypeReport Time
Grantham Internet 1 hour ago
Leicester Internet 2 days ago
Leicester E-mail 8 days ago
Leicester Internet 9 days ago
Leicester Internet 17 days ago
Leicester Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • adamkemp24
    Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @virginmedia went down today at work and now it’s stopped me watching #Netflix!!

  • GRODSTER
    Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    @stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂

  • adamkemp24
    Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍

  • Craig_Barlow
    Craig B (@Craig_Barlow) reported from Grantham, England

    @virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.

  • Rawg21
    GARETH RAWSON (@Rawg21) reported from Grantham, England

    @virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working

  • OfficialLukeT30
    Luke Taylor (@OfficialLukeT30) reported from Leicestershire, England

    @virginmedia could really do with some help with my internet and TV chaps. DM me.

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.

  • DoubleJay180
    Jason Jordan (@DoubleJay180) reported from Cotgrave, England

    @virginmedia What great service your emergency phone number is invalid for your expansion works.

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...

  • DoubleJay180
    Jason Jordan (@DoubleJay180) reported from Cotgrave, England

    @virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now

  • kapzmania
    Kapzvaghela (@kapzmania) reported from Leicestershire, England

    @virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.

  • elliepratt_
    Ellie Pratt (@elliepratt_) reported from Leicestershire, England

    @DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.

  • GraemeDixon_
    Graeme Dixon (@GraemeDixon_) reported from West Bridgford, England

    @virginmedia down again.

  • red_dog14
    Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dingdinghopkin @winnits @virginmedia Product good, terrible company.

  • Deborahbham
    Deborah Davidson 🕷🇪🇺🇱🇰🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Deborahbham) reported from Leicestershire, England

    Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance

  • Rawg21
    GARETH RAWSON (@Rawg21) reported from Grantham, England

    @virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Thurcaston, England

    @virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SueElli40311592
    Sue Ellis (@SueElli40311592) reported

    @virginmedia I've been having intermittent problems anyway but yesterday, my WiFi box wouldn't even turn on. Despite explaining that I desperately need Internet as I am in the early stages of establishing a new business and working from home, all I was offered was an engineer visit next Thur

  • jah310778
    JA-H (@jah310778) reported

    @virginmedia My Auntie asked me to help her to put the account from my uncle's name into hers as he died a few weeks ago. After many interactions I managed to get the number of the Bereavement Team. They changed it over to her name. They couldn't add to the package which is phone-line only

  • SueElli40311592
    Sue Ellis (@SueElli40311592) reported

    @virginmedia I have borrowed a hub 3 from a friend to see if it would work just out of curiosity and it does, but obviously I can't set up devices with it. I pay a lot of money and have done for 20 years so expect better service especially when it is having such an impact.

  • antb74
    Anthony Brennan (@antb74) reported

    @virginmedia Do you use what’s app for customer support?

  • FroggattSimon
    Simon Froggatt (@FroggattSimon) reported

    @virginmedia This has been going on for 2 weeks! A technician came on Thursday and the issue was sorted out for 6 hours. All I’m trying to do is book another technician, we should not have to pay for that! My parents are vulnerable and need this sorted, why is it so difficult to book a techn

  • nikiw124
    Niki says your mask should cover your nose too 😷 (@nikiw124) reported

    Not impressed @VirginMedia with your letter about why my phone line is changing. No explanation why it needs to change, I get the impression it's for your convenience not mine? This sounds like a worse service to me.

  • SueElli40311592
    Sue Ellis (@SueElli40311592) reported

    @virginmedia Or the option to upgrade but at the cost of £71 a month. I have paid Virgin good money for 20 years and currently pay £66 a month purely for broadband and a landline and would expect better service

  • Meh_Kat
    KJ Lewis ⓥ (@Meh_Kat) reported

    @virginmedia @JustinTheHobo Hi team I don’t think it’s a connection issue. Other websites are fine, I game online a lot and that’s fine, our household is online all day, doing all sort of things online. It’s your website that has issues, sorry….🙄

  • TommyBoyLisi
    Tom (@TommyBoyLisi) reported

    @virginmedia could someone please get in touch ... Been on hold for hours over two days , line has cut out three times aswell. Having a nightmare here .

  • TinyPotato___
    💀 Beth 💀 (@TinyPotato___) reported

    @virginmedia Hi, we had a power outage last night, and same result as last time it seems to have taken the Hub out permanently. Your engineer last time told us this happens a lot. We literally just need a new hub ASAP