Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 01/14/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Leicestershire and Melton Mowbray.

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City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicestershire Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @BicramAthwal @virginmedia Awful company, truly abysmal customer service.

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless

  • MsSpydaSam ❄️Samantha-rk the herald angel ❄️ (@MsSpydaSam) reported from Grantham, England

    Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR

  • AshArmstrong9 Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.

  • El_Lloydie Gareth Lloyd 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@El_Lloydie) reported from Leicestershire, England

    Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!

  • LuetchfordClare clare luetchford (@LuetchfordClare) reported from Leicestershire, England

    @virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer

  • AshArmstrong9 Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍

  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dingdinghopkin @winnits @virginmedia Product good, terrible company.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeveLad Paul Walker (@LeveLad) reported

    @virginmedia I’ve been on hold for over an hour to your customer services and your online chat isn’t working. How do I make a complaint?

  • leonardg11 *** Golledge (@leonardg11) reported

    @virginmedia This is the last email I received followed by a letter Hi,  We would like to thank you for taking the time to contact us today. We are very sorry to hear that you are unhappy and we will endeavour to resolve your issues as soon as possible.

  • becks5109 Rebecca Killick (@becks5109) reported

    @virginmedia @virginmedia so I've done as you suggested and wasted another hour of my time with customer services. Told works due to finish on 18th now due to finish on 24th. Multiple drop outs today.Told nothing they can do!

  • GorillaGiraffe Reader (@GorillaGiraffe) reported

    @virginmedia No, it has been down for weeks. I've run checks and even bought a new phone to check it, but it's completely dead. Just need an engineer to come fix it please!

  • pack_lambeau RP (@pack_lambeau) reported

    @virginmedia So how do I go about getting refunded? I pay a monthly bill to get a monthly services - you can’t supply me with a service that you’re taking money for, maybe offer a solution or help instead of “unfortunately”

  • itscammy89 Kristopher Cameron 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@itscammy89) reported

    @virginmedia It’s impossible to get through to anyone on that number I have been trying this since de Saturday 16th Jan. how hard is it for someone to call me? This is awful customer care! Why is it left for the customer to continually chase you! DM me and arrange a call back?

  • deanotricks Dean Tricker (@deanotricks) reported

    @virginmedia That it's a new customer offer, which is not true as it states at the top it includes a loyalty discount! They've essentially said I can't have it!

  • KanailadRm Ray (@KanailadRm) reported

    @virginmedia how on earth do we contact you ! Says on website to call, complete joke. Been trying for nearly 3 hours spoke to 3 people all unable to help and been cut off 4 times this is pathetic, needs sorting I need a call urgently !!

  • robertbb87 Robert Bury (@robertbb87) reported

    @virginmedia Looking to contact you to discuss my charges. Phone number not working and online chat not responding. Can you help?

  • amyjanesm Amy Smith (@amyjanesm) reported

    @virginmedia The number is not working and of course I have tried that.