Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Melton Mowbray come from postal codes LE14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Melton Mowbray, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray and Grantham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
-
Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
-
Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
-
Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
-
Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
-
jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
-
Tony Kearins
(@tkearins) reported
from
Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
-
Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
-
Andrew Pile
(@andyp1408) reported
from
Grantham, England
@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
-
Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
-
B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
-
rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
-
rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
-
Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
-
mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
-
Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Kilminster
(@PaulKilminster2) reported
@SkyHelpTeam What is the Sky Help Team for then? If you can’t help? I have complained, nothing changed comedy compensation give and an installation date in 2 weeks @virginmedia might now be getting a call.
-
Tom Kilford
(@KilfordTom) reported
@virginmedia all of my services have been down since yesterday morning. Every time I check the service status you push back the estimated fix time. What is happening!?
-
Tracey-Lou
(@TraceyLEvans90) reported
@virginmedia I've done everything! The outage's constantly is diabolical. Let's say working from home doesn't go well with rubbish Internet.
-
Ryan Matthams
(@razza_mattaz) reported
Anyone else having issues with @virginmedia? I spent 1 hr 1/2 on the phone to them last night only to get cut off. I've called again tonight, spent 1/2 on the phone only to get transferred to the specialist team only for the phone to cut off. Called back again, same thing 🤬
-
Colette Orr
(@ColetteOD182) reported
@virginmedia Well I hope you've never had the misfortune of trying to call your centre. I'll try again tomorrow but I feel like I'm banging my head against a brick wall.
-
Dale
(@jetset82) reported
@virginmedia Everyday Field Support (Kier) are coming but they haven’t arrived. Virgin are coming Monday but they won’t be able to do it as it outside of their responsibility.
-
Colette Orr
(@ColetteOD182) reported
@virginmedia They took £134 from me despite my previous quote being £125. They then said they had checked all the equipment at their side and assured me I would have no more problems.
-
Mark Tully 💙
(@Tulstar) reported
@cardiffstu @virginmedia Cancel your direct debit and wait for them to charge you a final bill. Cheeky bastards.
-
Naomi Clifford
(@NaomiClifford) reported
@feenixtatt @thisisAlanTurk @virginmedia Same here & what is worse it is ON US to claim for outage >48 hrs. VM said it was a 6 hr fix - so not worth claiming. VM then amends this every few hours. Discourages claims. Should be automatic rebate. BAD BAD BAD
-
Colette Orr
(@ColetteOD182) reported
@virginmedia Is this the same number I called twice where I got no help? Is there a number I could call where my issue will actually be resolved or can I cancel my contract as I'm paying for 3 boxes that aren't providing the channels.