Virgin Media outages and service status in Melton Mowbray, England

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Grantham, Leicester, and Leicestershire.

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

• 
  Amanda (@imageprincess) reported 2 minutes ago from West Bridgford, England

  Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

• 
  Matthew Walne MCSI (@MatthewWalne) reported 4 minutes ago from Mountsorrel, England

  @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

• 
  John Wright (@juanfelipe1) reported 5 minutes ago from Leicestershire, England

  @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 7 minutes ago from Wilford, England

  @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

• 
  Nick Fitzsimons (@NickFitz) reported 7 minutes ago from Leicestershire, England

  @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

• 
  jennie walsh (@W4lshy_85) reported 8 minutes ago from Chadwell, England

  @virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼

• 
  Paul Witney (@bgspixpaul) reported 11 minutes ago from Ruddington, England

  @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

• 
  Wayne™ (@Dog_in_a_hat) reported 22 minutes ago from Leicestershire, England

  @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 24 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

• 
  worksopchap (@worksopchap) reported 27 minutes ago from Chadwell, England

  @virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc

• 
  David Richards (@ddrbowella) reported 31 minutes ago from Leicestershire, England

  Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?

• 
  David Richards (@ddrbowella) reported 34 minutes ago from Leicestershire, England

  @virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.

• 
  Wayne™ (@Dog_in_a_hat) reported 36 minutes ago from Leicestershire, England

  @virginmedia Not the only thing slow is it!

• 
  Denham Kite (@DenhamKite) reported 37 minutes ago from Leicestershire, England

  @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

• 
  Darren Carson (@DazCarson68) reported 38 minutes ago from Chadwell, England

  @virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc

• 
  Matt Triggs (@mjtriggs) reported 38 minutes ago from West Bridgford, England

  @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

• 
  bilal manzoor (@B17AL) reported 46 minutes ago from Leicestershire, England

  @virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?

• 
  Liz (@lizdixon77) reported 56 minutes ago from Mountsorrel, England

  @virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.

• 
  Meghraj (@im_raj16) reported 56 minutes ago from Leicestershire, England

  @virginmedia It’s the same plz help me or plz disconnect the service I give up.

• 
  Chris Maltby (@ChrisMaltby) reported 58 minutes ago from West Bridgford, England

  @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy McManus (@BluemoonAmy) reported 7 minutes ago

  @virginmedia Had no broadband service since Tuesday evening. Service update showed fix yesterday by 16:07, then today at 16:07 and now tomorrow at 16:07. Totally unacceptable. When will this be sorted. M46.

• 
  Christine💙 (@jaluch) reported 8 minutes ago

  @virginmedia I am waiting for a phone call from your rep. Will contact you if problem not solved, so far not happy with the response with your service

• 
  NEAL (@NealHelly) reported 9 minutes ago

  @Ofcom Well done Ofcom! Anyone still trading with @virginmedia needs to change now! I was a loyal Customer for over 10 years, still fighting unlawful charges for moving house, can’t speak to anyone to resolve, black mark on your name for paying your bills!! Cowboys

• 
  RY➖N (@RJNicholds) reported 14 minutes ago

  @Stsantek @virginmedia You’re not alone with this and I would urge @Ofcom to also investigate O2 on this also now they are a joint venture as similar case when trying to move provider when their service was not working. Did manage to resolve but had the same threats!

• 
  Mila (@LYCOICAT) reported 16 minutes ago

  @virginmedia since you’ve merged with o2 there service has spoiled and causing me immense distress you didn’t read my dm

• 
  Martin Power (@martyfarty) reported 17 minutes ago

  @virginmedia Three days of messages and still no further and not even an offer of a solution #epicfail

• 
  Dr Elaine Rust (@elainerust) reported 19 minutes ago

  @virginmedia despite your £28 million fine for preventing the switching process, I find you are doing this to me. So much for resolving the issues and reviewing your processes. You’ve cancelled my request TWICE. This has to stop. @Ofcom

• 
  Andy (@GetItQuietly) reported 20 minutes ago

  After anointing Virgin Media as the king of bad suppliers, Switch2 are giving it a good go.

• 
  Barry Stevens (@BarryStevens75) reported 23 minutes ago

  @virginmedia @virginmedia message sent midday today and no response not the best customer care

• 
  K I Y A 🍉❤️ (@foolforyouu) reported 23 minutes ago

  @virginmedia have a lot of people experienced wifi issues? Its the third time in the past few weeks where the wifi has gone or its really slow or shuts off then turns back on again