Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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The latest reports from users having issues in Melton Mowbray come from postal codes LE14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 12/16/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray and Grantham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester TV
United KingdomLeicester Internet
United KingdomMelton Mowbray Phone
United KingdomLeicester Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working

  • lizdixon77 Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!

  • yogi7592 Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

  • lizdixon77 Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

  • djstar3d David Johnston (@djstar3d) reported from Melton Mowbray, England

    @virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement

  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

  • NimeshDave7 Nimfresh.exe (@NimeshDave7) reported from Leicestershire, England

    @virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia 3rd time today. Can someone help me please?

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.

  • UwaysBobat Uways Bobat (@UwaysBobat) reported from Leicestershire, England

    @virginmedia Stfu man. Ur lots internet is utter ****.

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wezmckay WAM_BN1 (@wezmckay) reported

    @virginmedia BB down AGAIN in Brighton this morning. Hardly a week passes without this happening. What’s your service status telephone number.

  • AlgoTiger Algo tiger (@AlgoTiger) reported

    @virginmedia Just service your customers professionally. @virginmedia agents make promises which are blatent lies and your field engineers find excuses not to turn up for installations because the football is on. #badservice

  • traceymcarroll Tracey Carroll (@traceymcarroll) reported

    @virginmedia i even emailed my complaint to ceo. Got a prompt reply. Hurray i thought, now action will be taken. But no, just standard email saying someone will be in touch within 28 days! Really?!!! #avoidvirginmedia

  • CharlotteEllen6 Charlotte (@CharlotteEllen6) reported

    wifis been down for 3 hours… nobody purchase @virginmedia broadband is absolute shite

  • reidcommercials RCL rclrecovery@outlook.com (@reidcommercials) reported

    @virginmedia how can it be that you have left 2 elderly people both in there 80’s with no phone because you expect them to run diagnostics before you send a Engineer! There phone is A lifeline to there family. Don’t they matter? Ref-C1806211969 help them please. They are worried

  • catherine_99 catherine (@catherine_99) reported

    @virginmedia can you explain that since I've upgraded my sim and have more data my phone no longer automatically connects to my virgin WiFi at home? No problem with phone connection just have to restart it everytime I come home?🤔

  • traceymcarroll Tracey Carroll (@traceymcarroll) reported

    @virginmedia even the ceo lutz schuler doesn't care about his customers. What hope do we have? Uncaring behaviour of the staff comes from the top down. Nobody takes responsibility. Shameful. #avoidvirginmedia

  • CazDownes Caroline Downes (@CazDownes) reported

    @virginmedia Yes. No update or response helpful. We still have no WiFi so will cancel. We should have a call from @virginmedia updating and helping. Nothing.

  • dangerousmikej mike jeacock (@dangerousmikej) reported

    @virginmedia well no Internet yet again. Seriously your service is a joke. I don't think I have ever gone a week with out at least an hours drop in service and tonight it has been several hours so far.

  • justinjdwells Justin Wells (@justinjdwells) reported

    I've not seen service that bad since I signed up for @virginmedia It ain't coming home.