Virgin Media outages and service status in Melton Mowbray, England

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Grantham, Leicester, and Leicestershire.

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

• 
  Matthew Walne MCSI (@MatthewWalne) reported 4 minutes ago from Mountsorrel, England

  @virginmedia The service I’m getting from Virgin is beyond appalling.

• 
  NoGuyTest (@NoGuyTest786) reported 5 minutes ago from West Bridgford, England

  @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

• 
  Matthew Walne MCSI (@MatthewWalne) reported 8 minutes ago from Mountsorrel, England

  @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

• 
  Nimfresh.exe (@NimeshDave7) reported 9 minutes ago from Leicestershire, England

  @virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!

• 
  Dr Alex Stavrinides (@Dr_Stav) reported 13 minutes ago from West Bridgford, England

  Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

• 
  Liz (@lizdixon77) reported 15 minutes ago from Mountsorrel, England

  @virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 16 minutes ago from West Bridgford, England

  @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

• 
  Denham Kite (@DenhamKite) reported 16 minutes ago from Leicestershire, England

  @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

• 
  Fazal Rehman (@breadf2man) reported 38 minutes ago from Thurmaston, England

  @virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working

• 
  Jim Hulbert (@Jim_Hulbert) reported 38 minutes ago from Leicestershire, England

  @virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.

• 
  Nick Fitzsimons (@NickFitz) reported 40 minutes ago from Leicestershire, England

  @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

• 
  Fazal Rehman (@breadf2man) reported 43 minutes ago from Thurmaston, England

  @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

• 
  Jonathan SC ن Esq. (@jonathansc) reported 50 minutes ago from Wilford, England

  @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

• 
  Safetypenfold (@SteveRiches4) reported 52 minutes ago from Leicestershire, England

  @virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople

• 
  worksopchap (@worksopchap) reported 52 minutes ago from Chadwell, England

  @virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc

• 
  Meghraj (@im_raj16) reported 53 minutes ago from Leicestershire, England

  @virginmedia Can you please send someone to fix the issue ? Please

• 
  Wayne™ (@Dog_in_a_hat) reported 53 minutes ago from Leicestershire, England

  @virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!

• 
  Paul Witney (@bgspixpaul) reported 56 minutes ago from Ruddington, England

  @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

• 
  paulwitneyphoto (@paulwitneyphoto) reported 58 minutes ago from Ruddington, England

  @virginmedia how do I report a problem with our wifi and tivo box

• 
  worksopchap (@worksopchap) reported 59 minutes ago from Chadwell, England

  @virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Faisal A. Qureshi (@f_a_q) reported 3 minutes ago

  @virginmedia @Stsantek Their piss poor customer service is why I left. Absolutely no respect to long time customers.

• 
  JR (@Dadyougeek) reported 5 minutes ago

  No @virginmedia internet since Wednesday afternoon, engineer yesterday said someone needs to come out and fix something between box and house and we’re meant to do this yesterday! No show from them and nothing so far today! #shambles

• 
  Widget (@Widget57529543) reported 6 minutes ago

  @virginmedia @MichelleBeckett People shouldn't have to post on social media to get decent service from you. Condolences don't cut it when all thats needed is for your numpty call centre staff to have the ability to deal sensitively with the issue. They clearly see your clients as admin not human beings.

• 
  estevén (@superpaddiepads) reported 9 minutes ago

  @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

• 
  Kai (@housecatkai) reported 13 minutes ago

  @whisperwoIf @virginmedia Easily the worst damn ISP here in the UK, I don’t miss them at all 🤢

• 
  Kathy Miller (@KathyMi25429227) reported 14 minutes ago

  @virginmedia Please cancel engineer visit that I did not ask for...I do not have time to spend another 25 mins on hold

• 
  ROBERT DEAR (@kipianitblisi) reported 15 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.

• 
  Elle 🌸🗽 (@hellosunshine52) reported 19 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing

• 
  Kathy Miller (@KathyMi25429227) reported 26 minutes ago

  @virginmedia you are telling me you are extremely busy on 25 minutes hold. Guess what? I am Busy Too but you are not paying me several pounds a month! Employ more staff...am going to Ombdsman about shambolic service

• 
  Stewart Hunt (@stuzig) reported 29 minutes ago

  @virginmedia why is my Internet and TV cutting out several times a day, every day? Was told it would be fixed and to call back if still having problems and now completely unable to get through to anyone. This is not acceptable service