Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Melton Mowbray, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
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| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
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| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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Katie
(@Katie68833952) reported
from
Leicestershire, England
@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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🇲🇮🇨🇭🇦🇪🇱
(@mikeystorey) reported
from
Grantham, England
@virginmedia I’m an existing customer and it wants me to start a new order for a package?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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doffcapgov
(@doffcapgov) reported
from
Leicestershire, England
@sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Noumaan Abubakar
(@_Noumaan_) reported
from
Leicestershire, England
@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Michael Sumner
(@sumnersport1) reported
from
Grantham, England
@virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Gwilliams
(@karengwilliams) reported
@virginmedia Thanks for asking, I haven’t tried to log in since. Got sorted on the phone eventually but it shouldn’t take 2 hours to speak to a customer service rep.
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Kate
(@Reansnana) reported
Oh God I'm so stupid! It was @virginmoney, not @virginmedia #seniormoment #coveredinconfusion
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Rich
(@RichSith) reported
@virginmedia Please don’t say I never contacted Yodel. I’ve already told you that I have tried but have had no response to my issue. I’m banging my head against a brick wall with this! 😡
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Callum Roddy
(@CalRoddy14) reported
How ******** do you get through to @virginmedia been trying for 2 days.
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JN
(@JamieWGN) reported
@virginmedia forcing Customers to call their 0345 number at £0.50/minute with a 40-60min wait time if they want to change/renew/cancel their contract. So £20-£30 for customer service. What a disgrace!
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Irene combe
(@WeeIrenee) reported
@virginmedia can I cancel my broadband contract online or by email? I have tried all weekend to talk to someone. Just been cut off after 1 hour & 20 mins! Help!
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Altered Beast
(@didithitthespot) reported
@virginmedia I think it was the Tech himself and when i said im not sure what to tell him he tried to make me sound stupid. Also when i explained im about to start a work call and cant discuss he was dismissive and rude. Just pathetic.
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SunOnLeith
(@SunOnLeith) reported
@virginmedia The fact you have to phone twice to get through to somebody (first time is always an auto help and resets your device). A minimum of 50 minutes to speak to somebody, and that's per 'I'll put you through'. Also having to clear security and explain problem each person you talk to.
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Brenda Colvin
(@colvin_brenda) reported
@virginmedia I have had intermittent broadband access since signing up for your services a few months ago and now I can’t even contact anyone by phone or through chat to discuss. I am working from home and need a stable connection. Can someone please help resolve this problem?!
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The Brother
(@xxxxbrother) reported
@virginmedia Who do I contact about one of your customer sales representative lying to me about set up costs!😠