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Virgin Media outages and service status in Melton Mowbray, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Melton Mowbray, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 23, 8:55 PM GMT+1.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 14% TV (14%)

The latest reports from users having issues in Melton Mowbray come from postal codes LE13 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Leicester, and Grantham.

CityProblem TypeReport Time
Melton Mowbray TV 4 days ago
Leicester Internet 4 days ago
Leicester Wi-fi 7 days ago
Leicester Internet 13 days ago

Nearby cities with recent reports

Leicester

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • sewychloe
    Chloë Pritchard (@sewychloe) reported from Leicestershire, England

    @virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

  • MrSmithInNotts
    Trevor Smith (@MrSmithInNotts) reported from Ruddington, England

    My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

  • mjtriggs
    Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • robhollanduk
    Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?

  • michaeltruefitt
    Michael Truefitt (@michaeltruefitt) reported from Chadwell, England

    @virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.

  • Manraj_Virkk
    Manraj (@Manraj_Virkk) reported from Leicestershire, England

    @virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?

  • imageprincess
    Amanda (@imageprincess) reported from West Bridgford, England

    Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

  • sumnersport1
    Michael Sumner (@sumnersport1) reported from Grantham, England

    @virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!

  • lizdixon77
    Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

  • juanfelipe1
    John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened

  • doffcapgov
    doffcapgov (@doffcapgov) reported from Leicestershire, England

    @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

  • UwaysBobat
    Uways Bobat (@UwaysBobat) reported from Leicestershire, England

    @virginmedia Stfu man. Ur lots internet is utter ****.

  • SmallPaulDJ
    smallpauldj (@SmallPaulDJ) reported from Leicestershire, England

    @virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • keithman45
    Big Ape (@keithman45) reported

    @virginmedia @Oxford_Life Yep, same experience. Upgraded to 360, error messages, engineer fitted new box...different error messages. Called 150 Friday to be told it's be fixed remotely by 2nd line... still not working properly. . Looks like another call needed

  • jadelr_
    Jade (@jadelr_) reported

    @virginmedia hi I was supposed to receive a replace box today but I haven’t yet and no tracking. Could you help please

  • RadioCammy
    Cameron Conner (@RadioCammy) reported

    @virginmedia hi I’d like to lodge a complaint about your shocking customer service how do I do this ?

  • edujones14
    Ed Jones (@edujones14) reported

    I genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”

  • pepetideo
    CrankyGeek (@pepetideo) reported

    @virginmedia you should not be glad. You should be ashamed of your terrible track record so far

  • JustBeRetro
    Just Be Retro (@JustBeRetro) reported

    @virginmedia my virgin TV has not worked since 16th March the problem was identified on 17th March Why has it not been fixed

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    FIVE days with NO broadband @virginmedia and got a text this morning saying it's fixed🥳 But...wait...of COURSE it's NOT fixed😡😠 I still have the SAME flashing green light. Yes, I've rebooted it, restarted it, unplugged it, waited 30 minutes, etc, etc Engineer Tuesday #Awful

  • Jason29wctb
    jason morgan (@Jason29wctb) reported

    @virginmedia Called vm as much use as chocolate frying pan , same thing every time pinhole reset ,we need engineer at your house, and no problem 20 visits last year 2 in last 3 weeks , faulty Internet for 11 years , retention team tomorrow

  • justarieldotcom
    Ariel Online (@justarieldotcom) reported

    @NotEnoughTECH @virginmedia @virginmedia used to be one of if not the best broadband provider in the UK. They even won some customer service awards x years ago if i remember correctly. At one point everything just fell apart. Customer service became non existent, they started to treat customers unfairly and many other issues. I wonder what happened tbh🤔

  • aidan_codtello
    Aidan Costello (@aidan_codtello) reported

    @virginmedia I still have not received a payment I should have received on referring my father to switch to Virgin and he should have had a payment too. Our broadband has been poor this week and I hope it will be better this week.