Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

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The latest reports from users having issues in Melton Mowbray come from postal codes LE13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 03/04/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Grantham and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomLeicester Phone
United KingdomLeicester TV
United KingdomMelton Mowbray Phone
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • DjDno Dean Blavins (@DjDno) reported from Chadwell, England

    Ffs, there it goes again!! Sort your **** out @virginmedia

  • DenhamKite Denham Kite (@DenhamKite) reported from Leicestershire, England

    @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

  • Pogit Richard Adams (@Pogit) reported from Chadwell, England

    @virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)

  • MrSmithInNotts Trevor Smith (@MrSmithInNotts) reported from Ruddington, England

    My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts

  • worksopchap worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened

  • michaeltruefitt Michael Truefitt (@michaeltruefitt) reported from Chadwell, England

    @virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.

  • Manraj_Virkk Manraj (@Manraj_Virkk) reported from Leicestershire, England

    @virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!

  • Dr_Stav Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, England

    Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

  • therealbenno David Bennington (@therealbenno) reported from Grantham, England

    @virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!

  • robhollanduk Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

  • worksopchap worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app

  • W4lshy_85 jennie walsh (@W4lshy_85) reported from Chadwell, England

    @virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!

  • im_raj16 Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia Can you please send someone to fix the issue ? Please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hughesy_Chris Chris (@Hughesy_Chris) reported

    @SCFCkirky @virginmedia I couldn't get the game at all on Virginmedia .. had to resort to radio Stoke..a right big let down !!

  • M_P_Coleman Michael Coleman (@M_P_Coleman) reported

    @virginmedia what has happened to broadband in Shelford, Cambridge CB22? None since yesterday lunchtime and estimated fix of 8.20pm last night now switched to 8.20pm tonight on your ‘broadband issues’ page. Do you really need another whole day to fix it?

  • shaun26black Shaun (@shaun26black) reported

    @virginmedia disgusting customer service! My 93 year old nan has been waiting 6 weeks for her braid band to be installed only for it to be cancelled every-time! It’s caused nothing but stress. Now at the point where it’s going to be cancelled and go with @SkyMediaUK

  • northlight99 Keith Cooper (@northlight99) reported

    @virginmedia I will follow it up, but expecting him to phone you after yesterday's unpleasant experience, isn't going to happen any time soon. If only you could give him a number with a native English speaker, and who understands talking to people with hearing issues

  • hainy7 craig hainan (@hainy7) reported

    @virginmedia Good morning,after 3 hours of fone calls and lack of confidence in your staff to honour a deal we were promised it looks like we have no choice but to cancel our contract after over 20 years of LOYAL CUSTOM to Virgin,whom do I contact that will actually help in my quest

  • allablur all a blur (@allablur) reported

    @sberriman @virginmedia I finished up complaining about their complaints process! Only at Virgin could a complaint about not processing a disconnection in June be resolved by offering a disconnection at the end of August. Meanwhile they had actually disconnected me at start of August. Hopeless.

  • pickering80 Jennypickering (@pickering80) reported

    @virginmedia disappointed!! I’m supposed to have had access to Netflix since July…. Queries raised and my issue was supposed to have been escalated…but since last Thursday not heard a thing!

  • AshishA30374121 Ashish Agarwal (@AshishA30374121) reported

    @AllyMunira @virginmedia True, again no visibility on when the internet will be back, this time during peak working days! No compensation, penalizing us for leaving the contract and such a pathetic service. Need to take it to Ombudsman

  • trekkieR87 NorthernCub (@trekkieR87) reported

    @virginmedia is there an issue with Broadband in my area WA41BT i seem to have lost my connection and cant ive restarted my hub

  • alyosiki Alyosiki (@alyosiki) reported

    @virginmedia Explain to me, how I receive a 5Mbps when i paying for f**king 200. Like literally, u r the worst company I have ever met in my entire life. Why you dont have 24h support team?