Virgin Media outages and service status in Melton Mowbray, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Melton Mowbray, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Aug 13, 2:55 PM GMT+1.
- TV (33%)
- Internet (25%)
- Wi-fi (25%)
- Phone (17%)
The latest reports from users having issues in Melton Mowbray come from postal codes LE13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melton Mowbray, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Leicester, and Grantham.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray
|
Phone | 24 hours ago |
|
Leicester
|
TV | 3 days ago |
|
Leicester
|
Wi-fi | 4 days ago |
|
Leicester
|
TV | 5 days ago |
|
Leicester
|
TV | 7 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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bilal manzoor (@B17AL) reported from Leicestershire, England@virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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Trevor Smith (@MrSmithInNotts) reported from Ruddington, EnglandMy Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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John Wright (@juanfelipe1) reported from Leicestershire, England@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, EnglandCustomer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Fazal Rehman (@breadf2man) reported from Thurmaston, England@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Baz (@baz_007) reported from Chadwell, England@virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line
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Fazal Rehman (@breadf2man) reported from Thurmaston, EnglandBroadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
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Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, EnglandShocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, EnglandAnd @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, EnglandWhat **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone
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Steve Barlow (@red_dog14) reported from West Bridgford, England@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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worksopchap (@worksopchap) reported from Chadwell, England@virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.
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Katie (@Katie68833952) reported from Leicestershire, England@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James (@jamestaylor1) reported@KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin
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tracey johnson (@traceyjohnson44) reported@virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.
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Dan Kitwood (@dkitwood) reported@virginmedia You have ignore me 4 times now, so I'll have to write an official complaint, then go to CISAS.
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paul d (@pauldewolfe) reported@virginmedia couid you explain how the renewal person couldn't help me cancel ? told me to ring someone else? said she was on her own no team no manager to talk to?
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lc (@paperpussies) reported@fatima_gunning how is virgin media giving time to these half cast coloured pricks, this is IRELAND, **** them and their views, who fuking cares what they say
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Tom Quante (@TomQuante) reported@virginmedia terminate my contract, I’m not paying any exit fees- your company, service and everything about you is terrible
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steppa (@steppaCS) reported@wixinho @virginmedia literally 3rd time ive had this issue at different properties, you'd think theyd be able to do it right first, second? no, third time
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Mike Bennett (@AthleticFanMike) reported@Charltonater @skytv I was with Virgin Media before they put my price up by £100. I wish I had just paid it. I have not used my Sky Stream since Friday I am fed up with having to reset it every 20 mins. Just using the Apps on my smart TV now. I’m going to cancel the contract.
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Scouse House Bouncy Music (@ScouseBouncy) reported@virginmedia This issue has been around for over 2 weeks, your CS staff are telling customers including staff members there is no issue and "just swap out to the stream boxes" which does not fix the problem! Between Virgin and @skytv there should be a months bill reimbursed for each issue!!
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Openreach (@WeAreOpenreach) reported@NeilJac74898351 @virginmedia Hi Neil, Virgin install and use their own network separate to the Openreach network, so any information on our website about services you can order wouldn't apply to any Virgin products and vice versa, I'm afraid. If you wish to order FTTP, you'd need to order through a (1/2)