Virgin Media

Virgin Media Outage Report in Melton Mowbray, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melton Mowbray, Leicestershire, England 01/13/2026 14:55

January 13: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melton Mowbray, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Leicestershire and Melton Mowbray.

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City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicestershire Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from West Bridgford, England

    @virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.

  • GautamKarelia Gautam Karelia (@GautamKarelia) reported from Leicestershire, England

    @virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.

  • cookwithanisa Anisa (@cookwithanisa) reported from Leicestershire, England

    @virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.

  • GRODSTER Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia your WiFi is dog shit

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.

  • IrfhanFox Irfhan Mururajani (@IrfhanFox) reported from Leicestershire, England

    Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠

  • ManLikeJr GOD (@ManLikeJr) reported from Leicestershire, England

    @virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

  • SimonStaskiewi3 Simon Staskiewicz (@SimonStaskiewi3) reported from Leicestershire, England

    @virginmedia Totally down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TSamurai963 Samurai 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TSamurai963) reported

    Virgin media yet again showing us why they’re the worst provider on planet earth

  • stroppe_o RvS (@stroppe_o) reported

    @virginmedia I’ve been checking service status every day as WiFi is constantly going down and it always shows a broadband fault in the local area. Engineers have been booked but you keep cancelling them.

  • _RH94 Ryan Harris (@_RH94) reported

    @virginmedia why have you cancelled my Netflix subscription twice now when I’m paying for it as part of my ultimate package? I haven’t received an activation email in 5 weeks as a new customer either despite contacting you multiple times.

  • StephenSuthes Stephen (@StephenSuthes) reported

    @derek_christie @virginmedia Absolutely not. Even if I wanted what they were offering at that point, their pitch and sales tactics were so poor I'd have abstained out of spite.

  • ilimpwalk ilimpwalk (@ilimpwalk) reported

    @virginmedia Hi, Internet is still down in. Its been down since yesterday 10:00pm

  • mellypeters Melly P (@mellypeters) reported

    Shocked to find out that my terminally ill friend has been over paying on her broadband for 3 years! words directory from customer services mouth - not everyone is able to pick the phone up and negotiate better deals you need to look after your customers better @virginmedia

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported

    @virginmedia I'll stick with the Google nest mesh thanks we already had a couple because of the bad coverage it doesn't make sense to switch now. One system to rule them all and all that. 👍

  • edcrick Ed Crick (@edcrick) reported

    @virginmedia Please do. Why packing hard working English as second language speakers into a crowded noisy call centre using digital phone systems you put them and your customers in a terrible position where all lose out and stress is high. Not good.

  • yatin_suvagiya Yatin (@yatin_suvagiya) reported

    @virginmedia I have to pay bills but no internet service I can expect from the Virgin on top up them , I have to pay EDF ? Amazing surprise!!!!!!!!! Super customer care.......

  • AllyMunira Munira Ali (@AllyMunira) reported

    @virginmedia Are you providing any solution? There is no internet from virgin in our area. Customer care in call is not helpful at all. Engineer after 1 week🤯 when the problem is from your side