Virgin Media outages and service status in Melton Mowbray, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Melton Mowbray, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 22, 10:32 PM GMT+1.
- TV (50%)
- Internet (35%)
- Wi-fi (15%)
The latest reports from users having issues in Melton Mowbray come from postal codes LE13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melton Mowbray, England
The most recent Virgin Media outage reports came from the following cities: Leicestershire, Leicester, Melton Mowbray, and Grantham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 hours ago |
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Internet | 14 hours ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Wi-fi | 5 days ago |
Nearby cities with recent reports
8 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, England@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, EnglandWhat **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone
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Steve Barlow (@red_dog14) reported from West Bridgford, England@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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Uways Bobat (@UwaysBobat) reported from Leicestershire, England@virginmedia Stfu man. Ur lots internet is utter ****.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Michael Sumner (@sumnersport1) reported from Grantham, England@virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, EnglandShocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia Not the only thing slow is it!
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DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
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Dean Blavins (@DjDno) reported from Chadwell, EnglandAnyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
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Teresa Budworth (@TeresaBudworth) reported from Quorn, England52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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John Wright (@juanfelipe1) reported from Leicestershire, England@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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Liz (@lizdixon77) reported from Mountsorrel, England@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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🇲🇮🇨🇭🇦🇪🇱 (@mikeystorey) reported from Grantham, England@virginmedia I’m an existing customer and it wants me to start a new order for a package?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Form (@AndyFormUK) reported@Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.
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Anumcara (@Anumcaras) reported@virginmedia I will be in touch by Monday. I’ve just discovered two layers of payments added to my credit file. Although there was no services connected because your call centre signed me up with an engineer. Knowing I was leaving the country and I needed the internet for my cctv. I was reluctant but rejoined sky and your call centre refused to cancel and persuaded me to move the account to a different address. An address that’s under renovation and empty. There’s something afoot about how all this has been handled and I will be requesting my credit file is amended with your support. Going forth I will update publicly on this thread any success or failures I have with these issues.
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Carole ✝️🇬🇧🏴🙏 (@carole_awebb) reported@virginmedia Is there a customer services number I can call please?
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Emma Constantine 💙 (@ConstantineEmma) reported@Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.
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Steve Hard (@PercivalPeabody) reported@Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.
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F Smith (@fsmith82) reported@virginmedia no internet as box is out of date (family member had same issue a few weeks ago) & engineer can’t come until Monday. Why aren’t you contacting customers to upgrade BEFORE we loose a service we pay for???????
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Jen 🏴🇬🇧🇮🇱🍷 (@mrsjen2023) reported@virginmedia Hello I have a replacement 360 box and my remote control doesn't work with it ? please advise
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Michael (@MICKLE_M) reported@virginmedia could you please supply me with a contact number please. You are telling me I have to upgrade to anew box , however when I sp yourself 2 remote controls rather than 2 boxes. Your app is ridiculously poor. Give me a number please
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Carl S (@screwy73) reported@virginmedia No i didnt think to do all that 🙄 of course i did , and its working fine again now till you decide to do something again, never once had this problem with other suppliers
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Shaun (@shauny67) reported@virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment