Virgin Media outages and service status in Melton Mowbray, England

Problems in the last 24 hours in Melton Mowbray, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melton Mowbray, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Grantham, and Leicestershire.

City	Problem Type	Report Time
Leicester	Phone	3 days ago
Leicester	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Melton Mowbray, England

Latest outage, problems and issue reports in Melton Mowbray and nearby locations:

• 
  paulwitneyphoto (@paulwitneyphoto) reported 3 minutes ago from Ruddington, England

  @virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom

• 
  Dean Blavins (@DjDno) reported 4 minutes ago from Chadwell, England

  Anyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.

• 
  David Richards (@ddrbowella) reported 6 minutes ago from Leicestershire, England

  @virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 7 minutes ago from Mountsorrel, England

  @virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

• 
  Dr Alex Stavrinides (@Dr_Stav) reported 17 minutes ago from West Bridgford, England

  Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

• 
  jennie walsh (@W4lshy_85) reported 21 minutes ago from Chadwell, England

  @virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼

• 
  High End Chauffeurs of leicester (@HarjitDosanjh8) reported 27 minutes ago from Thurnby, England

  @virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!

• 
  Wayne™ (@Dog_in_a_hat) reported 30 minutes ago from Leicestershire, England

  @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

• 
  Chris Maltby (@ChrisMaltby) reported 30 minutes ago from West Bridgford, England

  @virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today

• 
  Chris Maltby (@ChrisMaltby) reported 34 minutes ago from West Bridgford, England

  @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

• 
  ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported 39 minutes ago from Leicestershire, England

  @om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔

• 
  Matthew Walne MCSI (@MatthewWalne) reported 42 minutes ago from Mountsorrel, England

  @virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?

• 
  Faizal Momoniat (@faizalmom) reported 42 minutes ago from Leicestershire, England

  @virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.

• 
  Nick Fitzsimons (@NickFitz) reported 49 minutes ago from Leicestershire, England

  @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

• 
  helen (@helen6253) reported 50 minutes ago from West Bridgford, England

  @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

• 
  doffcapgov (@doffcapgov) reported 52 minutes ago from Leicestershire, England

  @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

• 
  Jonathan SC ن Esq. (@jonathansc) reported 53 minutes ago from Wilford, England

  @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

• 
  🇲​🇮​🇨​🇭​🇦​🇪​🇱​ (@mikeystorey) reported 54 minutes ago from Grantham, England

  @virginmedia I’m an existing customer and it wants me to start a new order for a package?

• 
  paulwitneyphoto (@paulwitneyphoto) reported 57 minutes ago from Ruddington, England

  @virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom

• 
  Noumaan Abubakar (@_Noumaan_) reported 59 minutes ago from Leicestershire, England

  @virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Toner (@paul_k_toner) reported 3 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  Mollipod ✨ twitch streamer 💜 (@mollipod) reported 7 minutes ago

  @_Cheebiez I literally moved from virgin media to a different provider last year for this exact problem. Honestly they’re a joke!!

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 8 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  Sandra Robinson (@mrsluc) reported 10 minutes ago

  @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

• 
  Råêl (@Rael571) reported 10 minutes ago

  @SisterWalburga I can see it from the biog. link - but I’m an EE customer rather than Sky or Virgin Media, so maybe it doesn’t count for the purpose of the question…

• 
  Robbie Humphries (@RobbieH1972) reported 14 minutes ago

  @Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll

• 
  Danny Morris (@danny_9_morris) reported 16 minutes ago

  @virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is

• 
  Eugene Reid (@eugenereid) reported 16 minutes ago

  @virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!

• 
  Dr Amir Hamid (@DrAmirHamid) reported 17 minutes ago

  @virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor

• 
  Gloucester Glass (@gloucesterglass) reported 17 minutes ago

  Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!