Virgin Media Outage Report in Melton Mowbray, Leicestershire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Melton Mowbray come from postal codes LE13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melton Mowbray, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melton Mowbray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Melton Mowbray, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Grantham and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
TV | |
| Melton Mowbray |
Phone | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
TV | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melton Mowbray, England
Latest outage, problems and issue reports in Melton Mowbray and nearby locations:
-
Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
-
OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
-
Andrew Pile
(@andyp1408) reported
from
Grantham, England
@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
-
Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
-
Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
-
jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
-
Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
-
B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
-
mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
-
Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
-
rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
-
Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
-
Tony Kearins
(@tkearins) reported
from
Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
-
Chloë Pritchard
(@sewychloe) reported
from
Leicestershire, England
@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
-
Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
-
rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
-
paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan Talbot
(@DTalbot21) reported
@virginmedia very disappointing service today. Switched from Sky due to poor internet for last 18 months. Had Virgin less than a week and already lost internet since 2oclock. Sky was slow but never did I have an outage like this #disappointing
-
Michelle Brooks
(@Michell74656510) reported
@virginmedia 2/2 friend is an engineer he said oh you need a new router, spoke to someone on the phone who was not even willing to speak to me about that. Sick fed up of paying a lot of money for poor internet and noone is bothered as you keep getting my money.
-
ND
(@nd8719) reported
@virginmedia hey guys. Just wondering why I’d spend an hour on your live chat with a bill issue, to be told by the individual I’d be transferred and subsequently transferred to a department which is closed? Lol. Is this the way your advisers always do things?
-
Manoj Lad
(@ukManojLad) reported
@virginmedia are getting away with murder, high priced broadband promises great service, but in reality, they provide substandard services and don't really care for customer complaint of below average service. Time to spend our money elsewhere :-( #disappointing
-
John Parker
(@johngparker72) reported
@virginmedia now after 20 mins and explaining my issue for the 3rd time I get transferred it rings for a while then the line goes dead.... silence, nothing, nada! Just need help with my HUB4!!
-
Danny Doom ⚪⚫
(@DannyDoom333) reported
@virginmedia @pervlens Yeah tried that recently, you guys said you had nothing to offer me. Classic customer service.
-
Chris Wileman
(@wilesy123swfc) reported
@virginmedia Yes. Reset it done everything it says. 2 days without internet now. Cancel my contract please. And reimburse this month. Thanks
-
Scott Clayton
(@_Hollywooda_) reported
@KirkshawsColts @ClaireJen79 @virginmedia The new Hub is horrific I wished I'd never upgraded had nothing but problems since I got it. One thing you should do is go into the settings and set 2.4 and 5 signals as separate wifi connections it will help with traffic.
-
Abi Idowu- The Happy Place With Abi
(@AbisHappyPlace) reported
@virginmedia Si I'm expecting à phone call once you DM me to get it and someone who will take responsibility for this mess and be dedicated to fixing it. Otherwise, you telling me you're sorry is just for show and does nothing to actually help me.
-
Halrick
(@Halrick8) reported
@virginmedia What have you done, it seems you have done some sort of update in the last 3-4 days cos the internet has got so bad, constantly dropping right down to 0.01mbit and thats on wifi and ethenet