Virgin Media outages and service status in Grantham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Grantham, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and TV.
- E-mail (33%)
- Internet (33%)
- TV (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Grantham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Grantham, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Newark on Trent, Bourne, and Grantham.
Community Discussion
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Virgin Media Issues Reports Near Grantham, England
Latest outage, problems and issue reports in Grantham and nearby locations:
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worksopchap (@worksopchap) reported from Chadwell, England@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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Michael Sumner (@sumnersport1) reported from Grantham, England@virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.
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Tracey Abbott (@TraceyWAbbott) reported from Grantham, England@virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot
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Andrew Pile (@andyp1408) reported from Grantham, England@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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tony davies (@baileysoverice) reported from Grantham, England@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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Michael Truefitt (@michaeltruefitt) reported from Chadwell, England@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia I’ve already spoken to your tech team yesterday hence the engineer visit booked. But we be never used a service where I’ve had so many outages Ever. In 20 years of internet usage. Your company is an embarrassment. .As soon as my contract is up I’ll just survive on mobile data
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Darren Carson (@DazCarson68) reported from Chadwell, England@virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc
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Szymon (@szymon__j) reported from Balderton, England@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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David Bennington (@therealbenno) reported from Grantham, England@virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where
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worksopchap (@worksopchap) reported from Chadwell, England@virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app
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GARETH RAWSON (@Rawg21) reported from Grantham, England@virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please
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Dean Blavins (@DjDno) reported from Chadwell, EnglandAnyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
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Dean Blavins (@DjDno) reported from Chadwell, EnglandFfs, there it goes again!! Sort your **** out @virginmedia
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!
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Brian Glover 布莱恩 · (@briang8394) reported from Grantham, England@NetflixUK hi I’m unable to watch Netflix through my TiVo box and customer service at virgin media say it will be down for 2 days.. Is this correct
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Craig B (@Craig_Barlow) reported from Grantham, England@virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Militia Matt (@DrealSMAK) reportedYh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week
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Dide (@dide_oluwa) reported@virginmedia your network has been terrible for days now , no cell signal whatsoever
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dawnieC (@CorkinDawn) reported@virginmedia Plus convenient for you to get out of the compensation clause, restoring it for a few hours. The latest update showing is fix by 5 August at 16:08, so another whole day without internet. Is this a new fault or the last one not fixed properly?
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Game of the People (@GameofthePeople) reported@virginmedia is the Clients Support Team a bona fida Virgin media account?
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Enrique Guadiz (@EnriqueGuadiz) reported@virginmedia No need to send a DM. Managed to fix the issue. Thanks
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Ashley Smith (@AshleySmithUK) reported@virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.
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Brandon 🏴🦢 (@Brandon16FC) reported@virginmedia @D4N7O Not working still
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christopher Gunn (@christo43383549) reported@RichardMorrow10 @virginmedia Good luck with thay mate virgin are terrible with it i lost 2 days of Internet and 2 days work when WFH had to use my phone data sadly but they basically said , get on with it ...
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Zoe Smith (@ladyspeakerz) reported@andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS
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Kathy Miller (@KathyMi25429227) reportedHow long outage in CR02BG please @virginmedia on hold for forever.. shocking customer service...