Virgin Media Outage Report in Grantham, Lincolnshire, England
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The latest reports from users having issues in Grantham come from postal codes NG31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grantham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Grantham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Grantham, Newark on Trent and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Grantham |
Internet | |
| Newark on Trent |
Internet | |
| Melton Mowbray |
Internet | |
| Grantham |
||
| Melton Mowbray |
TV | |
| Melton Mowbray |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Grantham, England
Latest outage, problems and issue reports in Grantham and nearby locations:
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Dan White
(@danwhite33) reported
from
Balderton, England
@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please
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Andrew Pile
(@andyp1408) reported
from
Grantham, England
@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
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Paul Saxby
(@lightpro) reported
from
Balderton, England
@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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❄️Samantha-rk the herald angel ❄️
(@MsSpydaSam) reported
from
Grantham, England
Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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Craig B
(@Craig_Barlow) reported
from
Grantham, England
@virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working
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heathermayfield
(@loobilou) reported
from
Balderton, England
Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@Steve95191412) reported
@virginmedia Let's see to remain with you guys my bill will go up by over 30% yet if I'm a new customer it only goes up by about £10 now does that seem fair
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Daniel Livingstone
(@dmlivingstone79) reported
@virginmedia I’ll call you in a bit @virginmedia I think you’re missing the point, I’m pretty sure Ethernet would not work! But will try if I can find a cable. I pay for wireless and wired - correct - but I would not sign up for multiple devices to be connected to a wired network @Ofcom
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Sally Shiers
(@sybersall) reported
@virginmedia Wow!! You are incredibly rude and unhelpful!!!! 20 years I hsve bern with Virgin.. never had such rude replies. Please get retrained in customer service. I will be reporting this
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Daniel Livingstone
(@dmlivingstone79) reported
Yet again virgin media broadband down. Sick of it, every week - I’ve checked the status and apparently the broadband is okay, clearly not. @virginmedia #virginmedia @Ofcom #ofcom
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Katherine Hodgson
(@Mizikei) reported
Just what I need after the stress of being forced to move house as the landlord is selling - a £240 charge from @virginmedia for the pleasure of them not being able to service my new address. Completely unfair - @Ofcom ?
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Katrina Thompson
(@Katrina33391978) reported
@virginmedia Absolutely awful service. No internet for 3 days. Had to bolt data on to allow homework to be done. Minimal pixelated TV due to service. When WiFi working only reaches two rooms. Keep putting date back for repairs. Never will I use again!
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Jake
(@jakewormall74) reported
@virginmedia Very poor connection from broadband, at least 2 times a day it shuts off completely! when I run tests it says it’s fine but nothing connects because of how weak the signal is so when I call to try and sort it I get told to run the tests I’ve already done so nothing improves.
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David Groom
(@groomyxs) reported
@virginmedia Yes but I also called and was told there was a problem that they knew about in my area and the matter was being looked into but again no "fix" date was given.
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Danny Frampton
(@dannyframpo) reported
@virginmedia Thanks for the quick answer. Yes she is an existing long term customer and only would need the broadband for the camera.
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David Groom
(@groomyxs) reported
@virginmedia The only message I have been given is as follow's "This is impacting multiple customers in your area" & "This will cause intermittent speeds and performance may vary at times" but no estimated fix date.