Virgin Media outages and service status in Grantham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Grantham, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received May 15, 11:24 AM GMT+1.
- TV (91%)
- Internet (9%)
The latest reports from users having issues in Grantham come from postal codes NG31 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Grantham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Grantham, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Newark on Trent, and Grantham.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray
|
TV | 5 days ago |
|
Grantham
|
TV | 5 days ago |
|
Melton Mowbray
|
TV | 6 days ago |
|
Grantham
|
TV | 6 days ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Grantham, England
Latest outage, problems and issue reports in Grantham and nearby locations:
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Darren Carson (@DazCarson68) reported from Chadwell, England@virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks
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Szymon (@szymon__j) reported from Balderton, England@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Dean Blavins (@DjDno) reported from Chadwell, EnglandFfs, there it goes again!! Sort your **** out @virginmedia
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Craig B (@Craig_Barlow) reported from Grantham, England@virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....
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tony davies (@baileysoverice) reported from Grantham, England@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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Andrew Pile (@andyp1408) reported from Grantham, England@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡
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Jo Thornley (@jothornley22) reported from Farndon, England@virginmedia you clearly don't want my business. Want to take up your new offer for full package. Have phoned 3 times & advised only outbound team can deal. Been on hold again for over an hour tonight and online chat agent can't help. Can't waste any more time on this - #poor 😡
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jennie walsh (@W4lshy_85) reported from Chadwell, England@virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia I’ve already spoken to your tech team yesterday hence the engineer visit booked. But we be never used a service where I’ve had so many outages Ever. In 20 years of internet usage. Your company is an embarrassment. .As soon as my contract is up I’ll just survive on mobile data
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Jon Clack (@redIMPoster) reported from Great Gonerby, England@virginmedia is there a problem in my area? Internet has vanished 🤔
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Paul Saxby (@lightpro) reported from Balderton, England@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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Dean Blavins (@DjDno) reported from Chadwell, EnglandAnyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
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David Bennington (@therealbenno) reported from Grantham, England@virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where
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tony davies (@baileysoverice) reported from Grantham, England@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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Szymon (@szymon__j) reported from Balderton, England@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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Richard Adams (@Pogit) reported from Chadwell, England@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tag 🇬🇧 (@tag4UK) reported@Benleo @virginmedia They told you that you have to buy a 2 year contract in order for them to fix their own cable, and you believed them? 🤪
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Jeremy Burrows (@JezDons) reported@virginmedia my tv & broadband services are down in the DN6 7 area of Doncaster. Is there an outage?
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Neil Willett (@neilontour) reported@virginmedia account number is 946682603 surname on account is willett and postcode is ng15 7ge i pay a lot of money each month for one of the top packages and at the minute in really unhappy with the service i am receiving
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The Emperor Poofius Maximus (@IlPoofto) reported@Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...
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🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported@RobRollin2 @virginmedia Virgin Media's routers are garbage. As a result I've have only ever run mine in modem-only mode and provide my own wi-fi for my home. Works flawlessly.
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Tony Dabell (@TonyDabell) reported@mark_wootten I'll see your sky TV and raise you my @virginmedia they're by far the worst 😡
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RetroGamerX (@RetroGamer90) reported@Stephencheatley @virginmedia We had the full VM package quite a few years back but always had issues with their tv service. We ended up going with Sky and havent had any problems since then. We kept the broadband with Virgin because we get 1GB for £38 month with Netflix included. Shop around mate 👍
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786 (@TS7319) reported@Benleo @virginmedia Virgin Media couldnt fix my internet broadband after 3 engineer visit and they broke my wardrobe and i switched to EE which is better
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Ben Leo (@Benleo) reportedI have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.
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Anumcara (@Anumcaras) reported@Benleo @virginmedia Similar happened to me and again the call centre pushing am unnecessary sale and left me with no internet for weeks. Falsely claiming I needed new equipment but didn’t book an engineer It’s not the same company these days. Issues started September and this Friday engineer will finally arrive. I had to go back to sky in the meantime and move the virgin account to an other address because they would not cancel and kept ending calls. I would not recommend them. Also they have had issues nationwide with internet past two weeks impossible to work from home or study. Will they reimburse those customers?