Virgin Media Outage Report in Grantham, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Grantham come from postal codes NG31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grantham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Grantham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Grantham and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Wi-fi | |
| Melton Mowbray |
||
| Grantham |
TV | |
| Melton Mowbray |
TV | |
| Newark on Trent |
Internet | |
| Grantham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grantham, England
Latest outage, problems and issue reports in Grantham and nearby locations:
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B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Andrew Pile
(@andyp1408) reported
from
Grantham, England
@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
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❄️Samantha-rk the herald angel ❄️
(@MsSpydaSam) reported
from
Grantham, England
Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please
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Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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Dan White
(@danwhite33) reported
from
Balderton, England
@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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Craig B
(@Craig_Barlow) reported
from
Grantham, England
@virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.
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heathermayfield
(@loobilou) reported
from
Balderton, England
Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
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Paul Saxby
(@lightpro) reported
from
Balderton, England
@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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michael quinn
(@mike_overthere) reported
@virginmedia @SouthamptonFC @NSP_teachers just had 2 bills 1 aweek ago my payment gone up another now and its gone up again £31.50 wtf for 50meg bb cant pay this so im going to post office its a lot cheaper
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Natalie
(@Natalieshill) reported
@virginmedia Yes no problem, that would be good. Thanks
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Todger Strunk
(@XitUp) reported
@virginmedia have you started throttling our internet again? It’s gone **** since my wife refused to pay the price increase you chucked out a week after we’d signed with you.
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lisa lavelle
(@lisalavelle20) reported
@virginmedia @SouthamptonFC @NSP_teachers Awful company I want to cancel my services but you make it impossible 😡
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Sharon Iddon
(@SharonAnnIddon) reported
@virginmedia I recently started a new contract for broadband and line rental. My first bill is incorrect. I’ve contacted your CS team three times and raised 2 separate complaints and the resolution-a credit has still not been applied to my account. Where do I go from here?
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Mick K
(@kneebs76) reported
@virginmedia Thanks, I’ve been occasionally checking that for the past couple of years and have left my details on the ‘keeping in touch’ page..my current broadband contract is up for renewal soon and was hoping you’d know if your service was going to be available anytime soon, I guess not...
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Chimpy12321 (twitch)
(@EGreenhill1) reported
@virginmedia The issue is, Virgin Media decides ive had enough upload speed for the day and cuts me off... I have phoned that number and a robot tells me they are very sorry for the issues and there is NO repair date scheduled.
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Ross Wilcox
(@Rossi2k) reported
@virginmedia So @virginmedia Even when I do why you ask, respond to emails and provide evidence and info you STILL cannot do what you promise! Are you just waiting for me to give up on the complaint? Cause believe me I’m not! Please follow through on what you promised and a manager contact me
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Przemyslaw Antoszczyk
(@ptma_1) reported
@virginmedia @Ofcom I went through all those tips multiple times outcome.your customer service apparently decided to order for us some sort of booster? No booster, no change, rubbish WiFi like it was. Just don’t bother as you don’t want or know how to help. We will go with @Ofcom #moneyfornothing
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Steven W.
(@1SteveW) reported
@CaptainAshZ @virginmedia Exactly the same issue in Southampton as well, if you hear any news or updates can you let me know?