Virgin Media Outage Report in Grantham, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grantham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Grantham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Melton Mowbray and Grantham.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Melton Mowbray |
TV | |
| Melton Mowbray |
Internet | |
| Melton Mowbray |
TV | |
| Grantham |
Internet | |
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grantham, England
Latest outage, problems and issue reports in Grantham and nearby locations:
-
Dean Blavins
(@DjDno) reported
from
Chadwell, England
Anyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
-
Baz
(@baz_007) reported
from
Chadwell, England
@virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line
-
Darren Carson
(@DazCarson68) reported
from
Chadwell, England
@virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc
-
Darren Carson
(@DazCarson68) reported
from
Chadwell, England
@virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks
-
worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
-
worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app
-
Richard Adams
(@Pogit) reported
from
Chadwell, England
@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
-
Michael Truefitt
(@michaeltruefitt) reported
from
Chadwell, England
@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
-
Dean Blavins
(@DjDno) reported
from
Chadwell, England
Ffs, there it goes again!! Sort your **** out @virginmedia
-
jennie walsh
(@W4lshy_85) reported
from
Chadwell, England
@virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼
-
David Bennington
(@therealbenno) reported
from
Grantham, England
@virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where
-
Michael Sumner
(@sumnersport1) reported
from
Grantham, England
@virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!
-
🇲🇮🇨🇭🇦🇪🇱
(@mikeystorey) reported
from
Grantham, England
@virginmedia I’m an existing customer and it wants me to start a new order for a package?
-
Tracey Abbott
(@TraceyWAbbott) reported
from
Grantham, England
@virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot
-
David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
-
Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
-
Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
George Stewart🇬🇧🏴🏴🇬🇧
(@GstewartBsc) reported
@virginmedia Yes, he looked at car door where he hit it at 0943 then had another look once he had completed his job at 1045ish, would have to check video for exact time, car has now been returned and damage was picked up by BMW employee who took the return. I explained all this before!
-
Sheena8
(@Angel501779561) reported
@virginmedia I'm so frustrated I cannot get through to Virgin media to have a good deal. I have been a long standing customer. Very loyal and should be awarded for my loyalty. I thinking of moving to a new provider who cares
-
George Stewart🇬🇧🏴🏴🇬🇧
(@GstewartBsc) reported
@virginmedia A bit late now, the car gets returned in 50 mins so too late for any resolution, I’ll not get my “good condition bonus” on return. I’ll let police deal with it now, you paying my good condition bonus I’m missing out on due to your driver leaving scene of an accident?
-
Cakes6g.art
(@Cakes6G) reported
@butterfly_fee @virginmedia Binned mine off years ago, awful service! Been with Sky over 9 years now, never looked back.
-
Richard Butler
(@Gorilla_Richard) reported
Well the Virgin WiFi has chosen today to absolutely **** the bed. I have a hub 5 and it’s just flashing red. Tried the old turn it off and on again + tried the little reset hole at the bottom. Still flashing red. No WiFi for me today then #VirginMedia #Wifi
-
Aashil Ramjee
(@KingOfAshlantis) reported
@virginmedia Any assistance with the issue in the CM18 area? No updates and no idea of when service will be restored. Please provide an update as I work from home. Also, this is the 4th outage in 6 months!
-
Sparky The Creative
(@sparkycreator) reported
@virginmedia just tried to increase our bill by 248% on a new contract, from £85 to £211. After negotiating they would still only bring it down to a 50% increase. Nobody else in our area offers high speed internet so they effectively have a monopoly. Unbelievable.
-
Jason Kubilius
(@jksfhs) reported
@virginmedia good morning - how do I claim compensation for lack of service?
-
Fraser@Bowz
(@fraserbUK) reported
Are @virginmedia purposely trying to sabotage a long standing customers relationship with them? Even a formal complaint has not been followed through on. Got new 2nd box but won’t connect to my account. UHD sport still not reinstated despite talking to complaints to agree actions
-
Everest, Sam
(@MrCADwiz) reported
@virginmedia quick question we added an extra channel to our tv package just for the last month and now we want to cancel it, what is the easiest way to do this?