Virgin Media

Virgin Media Outage Report in Grantham, Lincolnshire, England

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The latest reports from users having issues in Grantham come from postal codes NG31.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Grantham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Grantham, Lincolnshire, England 12/14/2024 19:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grantham, Lincolnshire, England

The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Grantham and Newark on Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomMelton Mowbray Internet
United KingdomGrantham Total Blackout
United KingdomGrantham TV
United KingdomNewark on Trent TV
United KingdomGrantham Wi-fi
United KingdomMelton Mowbray TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Grantham, England

Latest outage, problems and issue reports in Grantham and nearby locations:

  • TraceyWAbbott Tracey Abbott (@TraceyWAbbott) reported from Grantham, England

    @virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot

  • baileysoverice tony davies (@baileysoverice) reported from Grantham, England

    @virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down

  • DazCarson68 Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks

  • Pogit Richard Adams (@Pogit) reported from Chadwell, England

    @virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)

  • DazCarson68 Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc

  • DjDno Dean Blavins (@DjDno) reported from Chadwell, England

    Ffs, there it goes again!! Sort your **** out @virginmedia

  • worksopchap worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app

  • worksopchap worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc

  • baileysoverice tony davies (@baileysoverice) reported from Grantham, England

    @virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice

  • matthew_poole30 Pessimistic Palace Fan (@matthew_poole30) reported from Balderton, England

    @virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that

  • baileysoverice tony davies (@baileysoverice) reported from Grantham, England

    @virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2

  • W4lshy_85 jennie walsh (@W4lshy_85) reported from Chadwell, England

    @virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼

  • therealbenno David Bennington (@therealbenno) reported from Grantham, England

    @virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where

  • redIMPoster Jon Clack (@redIMPoster) reported from Great Gonerby, England

    @virginmedia is there a problem in my area? Internet has vanished 🤔

  • djstar3d David Johnston (@djstar3d) reported from Melton Mowbray, England

    @virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem

  • sumnersport1 Michael Sumner (@sumnersport1) reported from Grantham, England

    @virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!

  • baz_007 Baz (@baz_007) reported from Chadwell, England

    @virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line

  • mikeystorey 🇲​🇮​🇨​🇭​🇦​🇪​🇱​ (@mikeystorey) reported from Grantham, England

    @virginmedia I’m an existing customer and it wants me to start a new order for a package?

  • michaeltruefitt Michael Truefitt (@michaeltruefitt) reported from Chadwell, England

    @virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.

  • DjDno Dean Blavins (@DjDno) reported from Chadwell, England

    Anyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • szalwiarz szalwiarz (@szalwiarz) reported

    @dogheadsurigeri posted using my slow temporary portable wifi modem since @virginmedia still hasn't managed to install a broadband at my flat since July last year.

  • lordofthedarts1 Michael Flatley (@lordofthedarts1) reported

    @virginmedia I called earlier today. I want to ensure my complaint is in my words and picks up all the key points

  • j0shwaterfield Josh (@j0shwaterfield) reported

    @virginmedia hey we bought a wifi package/box with you last week. was meant to be delivered tuesday. it’s not arrived and now it’s saying my email/account isn’t recognised and no tracking link to be found either. we’re without wifi for ages now so help 🥲

  • Joewilkins14 Joey (@Joewilkins14) reported

    @virginmedia Yes all services are down as you have disconnected them, I need this resolved today.

  • BLUESKY20 Alexandra Goddard 🇬🇧😈🐰 (@BLUESKY20) reported

    @DogAteMyThesis @virginmedia now been waiting 55 minutes. Had someone answer who has put me back in the queue. His soft skills were non-existent. I have been in customer service 37 years. i despair.

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported

    @virginmedia Strangely following my calls today, suddenly it’s rumoured to be delivered later today! The issue was I was never given a tracking number at all and without that you can’t do anything. Your message on Monday advised it was being delivered Tuesday

  • SazMusicX Saz 🧸 (@SazMusicX) reported

    @virginmedia I need some help, we are waiting for our virgin broadband box but we had not confirmation it was coming or is ever coming and we've had to emails since the get go. I want to speak to a human but dont have a reference or account number. HELP

  • Ailbhee Ailbhe (@Ailbhee) reported

    @virginmedia my box has been flashing green arrows all day. I have turned off a couple of times to reboot but no change. Can you help me please?

  • eXonic_ Craig  (@eXonic_) reported

    @virginmedia Yes, done all that. Yodel tracking service just says it’s being loaded into a van, no time of delivery or anything. Yodel have been involved in a cyber attack which has limited their ability to deliver.

  • Drcox22222 …… (@Drcox22222) reported

    @virginmedia Hi , I’m getting rather sick of your poor Wi-Fi in my house it has become worse since getting your latest router unacceptable and have 500mb of internet