Virgin Media Outage Report in Grantham, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Grantham come from postal codes NG31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grantham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Grantham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Grantham and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Phone | |
| Grantham |
Internet | |
| Newark on Trent |
Internet | |
| Grantham |
Internet | |
| Grantham |
Wi-fi | |
| Grantham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grantham, England
Latest outage, problems and issue reports in Grantham and nearby locations:
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Dean Blavins
(@DjDno) reported
from
Chadwell, England
Anyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
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jennie walsh
(@W4lshy_85) reported
from
Chadwell, England
@virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼
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Baz
(@baz_007) reported
from
Chadwell, England
@virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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Tracey Abbott
(@TraceyWAbbott) reported
from
Grantham, England
@virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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Darren Carson
(@DazCarson68) reported
from
Chadwell, England
@virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks
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Michael Truefitt
(@michaeltruefitt) reported
from
Chadwell, England
@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
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Michael Sumner
(@sumnersport1) reported
from
Grantham, England
@virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!
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David Bennington
(@therealbenno) reported
from
Grantham, England
@virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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🇲🇮🇨🇭🇦🇪🇱
(@mikeystorey) reported
from
Grantham, England
@virginmedia I’m an existing customer and it wants me to start a new order for a package?
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Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
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worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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Darren Carson
(@DazCarson68) reported
from
Chadwell, England
@virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc
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Richard Adams
(@Pogit) reported
from
Chadwell, England
@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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Dean Blavins
(@DjDno) reported
from
Chadwell, England
Ffs, there it goes again!! Sort your **** out @virginmedia
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worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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#gotyourbacknhs BSc, MAPharmT 🇺🇦 #NIR
(@LFCSandra) reported
@petercardwell @virginmedia @TalkTV We had Virgin Media because my husband wanted it. Now we live in an area where we can’t have Virgin, so we have BT instead and they are so much better than Virgin. When our broadband went down, they were out the next day to fix it
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maomix
(@maomix99846380) reported
@virginmedia Following no reply to my complaint of 14/07, and leaving a negative TrustPilot review I've been told to tweet instead?? Customer service has been non existent, we were meant to have fibre installed 28/06, then 13/07 and now 9/08! Complete shambles!
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.
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Chris
(@HWick_Chris) reported
@petercardwell My Virgin Media broadband has had a number of issues recently. I’m not looking forward to being on a call with them later. And in a queue. The first line support staff are all very nice but are clearly undertrained & inexperienced. “Have you tried turning it off and on again”? 🙄
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CryptoDan2k
(@CryptoDan2k) reported
@virginmedia Also I tried to cancel the contract after the Mrs renewed the contract within 28 days to find out it's only 14 days.
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Edinburgh Abstainer
(@EdinAbstainer) reported
Hey @virginmedia that’s now 5 1/2 hours in total I’ve been waiting to speak with someone either by phone, “live chat” or WhatsApp. This is the most pathetic customer service I’ve come across
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primrose
(@craftyprimrose) reported
@virginmedia Episode 1 was on on demand. Episode 2 never was available that way 😕
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Woody
(@bluenose199011) reported
@virginmedia are absolutely dreadful. Worst ever. Useless.
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Kerry Weston (Owen)
(@kerrylowen) reported
@virginmedia disappointed. New customer & whenon phone2 buy wasnt asked if had had the virgin connection in wall told a router sent which plugs in. Arrived yesterday and didn't fit our wall connection so need engineer, old broadband provider cancelled so now we have no broadband
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Jenny
(@Jennyh0151) reported
@virginmedia your stupid website is sending me around in circles! My broadband is rubbish it's so slow in sick of resetting it! I want to speak to someone I no that you are part of the compensation scheme that means If I'm not getting the correct speed you should cut my bill!