Virgin Media outages and service status in Grantham, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Grantham, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Phone.
- E-mail (33%)
- Internet (33%)
- Phone (33%)
The latest reports from users having issues in Grantham come from postal codes NG31 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Grantham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Grantham, England
The most recent Virgin Media outage reports came from the following cities: Grantham, Newark on Trent, and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Grantham
|
11 days ago | |
|
Grantham
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Grantham, England
Latest outage, problems and issue reports in Grantham and nearby locations:
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡
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GARETH RAWSON (@Rawg21) reported from Grantham, England@virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please
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Pessimistic Palace Fan (@matthew_poole30) reported from Balderton, England@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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GARETH RAWSON (@Rawg21) reported from Grantham, England@virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working
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Dean Blavins (@DjDno) reported from Chadwell, EnglandAnyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
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Michael Truefitt (@michaeltruefitt) reported from Chadwell, England@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
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David Johnston (@djstar3d) reported from Melton Mowbray, England@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Chris North (@1_NewarkOutlaw) reported from Balderton, England25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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James (@The_Dobbs) reported from Melton Mowbray, EnglandHe's spoken to one of your helpdesk and they've literally just said he needs to sort it despite promising to put the tv back. Now he's been on hold for about an hour. Absolutely terrible. They pay a lot of month. Travesty. #Virgin #VirginMedia
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.
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Jon Clack (@redIMPoster) reported from Great Gonerby, England@virginmedia is there a problem in my area? Internet has vanished 🤔
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!
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Szymon (@szymon__j) reported from Balderton, England@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Richard Adams (@Pogit) reported from Chadwell, England@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
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Dean Blavins (@DjDno) reported from Chadwell, EnglandFfs, there it goes again!! Sort your **** out @virginmedia
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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tony davies (@baileysoverice) reported from Grantham, England@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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worksopchap (@worksopchap) reported from Chadwell, England@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Elcock (@rob_elcock) reported@elScreech81 @virginmedia Absolutely terrible mate !!!!
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Philip Robson (@philnap73) reported@InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot
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Matty 🇬🇧🇪🇺♿ (@Wizardman37) reported@LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.
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dharmi04 (@Dharmi04) reported@virginmedia my broadband seems to be down, can you check and fix ?
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Darren (Dazza) (@scouse9000) reported@CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!
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Bobby Bucks (@b0bbybux) reported@SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩
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Escape to the Garden (@JanetsEscapades) reported@virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!
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Peter Miller (@PeteinExeter) reported@virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account
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John McClave (@johnmc32) reported@virginmedia hi broadband down in D24 since last night any resolution time?
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Expanse Consulting Ltd (@ExpanseCon) reported@MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.