Virgin Media outages and service status in Grantham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Grantham, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 4, 8:51 PM GMT+1.
- Internet (100%)
The latest reports from users having issues in Grantham come from postal codes NG31 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Grantham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Grantham, England
The most recent Virgin Media outage reports came from the following cities: Grantham, and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Grantham
|
Internet | 6 days ago |
Community Discussion
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Virgin Media Issues Reports Near Grantham, England
Latest outage, problems and issue reports in Grantham and nearby locations:
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Szymon (@szymon__j) reported from Balderton, England@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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GARETH RAWSON (@Rawg21) reported from Grantham, England@virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working
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Jo Thornley (@jothornley22) reported from Farndon, England@virginmedia you clearly don't want my business. Want to take up your new offer for full package. Have phoned 3 times & advised only outbound team can deal. Been on hold again for over an hour tonight and online chat agent can't help. Can't waste any more time on this - #poor 😡
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worksopchap (@worksopchap) reported from Chadwell, England@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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Michael Sumner (@sumnersport1) reported from Grantham, England@virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!
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Darren Carson (@DazCarson68) reported from Chadwell, England@virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc
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GARETH RAWSON (@Rawg21) reported from Grantham, England@virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please
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tony davies (@baileysoverice) reported from Grantham, England@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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heathermayfield (@loobilou) reported from Balderton, EnglandCould a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Dan White (@danwhite33) reported from Balderton, England@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡
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Dean Blavins (@DjDno) reported from Chadwell, EnglandAnyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
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tony davies (@baileysoverice) reported from Grantham, England@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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Chris North (@1_NewarkOutlaw) reported from Balderton, England25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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tony davies (@baileysoverice) reported from Grantham, England@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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Craig B (@Craig_Barlow) reported from Grantham, England@virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.
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Andrew Pile (@andyp1408) reported from Grantham, England@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Garry (@paragaz) reported from Streetly, England@virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service
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Reformed Prisoner (@formerprisoner_) reported@virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.
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Clinton (@clintontayls) reported@virginmedia guess what another day being disappointed with a partial tv service. I complain using this medium and I get the run around🤬. It’s been ok for 2 years but sky was for 20+ years🤔
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Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported@virginmedia my internet broadband and tv are not working! This isn’t the first time this has happened to me! Really annoyed and need to use internet everyday. I do have mobile data on my phone but that will most likely max out. Please help! #notfair #BadService #IsSkyBetter?
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Gerard McVeigh (@8_mcv1977) reported@jonnieivandoyle Don't worry coz next week virgin media will have Delaney Dunne or Kerr worst ******* trio in Irish tv
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HAYLEY (@Hayleycauchie) reported@virginmedia @futureminds Yes itv live is not working also not on the app
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Vicky Rizzi (@MRSRIZZI) reported@virginmedia how can you disconnect all of our services without permission of the bill payer and leave us with no service as you thought we had moved house? We are 5 days numerous phone calls and still without any supply at all and pay £119 a month for the so called privilege.
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Deleted (@deleteduser2007) reported@virginmedia @LutzSchueler I’ve called in and I’m now speaking to someone called Kumar from faults and billing who doesn’t speak or understand a word of English refusing to put me through to the correct team to discuss my complaint what kind of crap do you employ
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Jemski (@jemski7) reported@virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.
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Sohaila Ahmad (@sohailaahmad) reported@Hayleycauchie @virginmedia @futureminds Just came on...so just missed the news..no bad thing I guess