Virgin Media

Virgin Media Outage Report in Grantham, Lincolnshire, England

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The latest reports from users having issues in Grantham come from postal codes NG31.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Grantham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Grantham, Lincolnshire, England 10/08/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grantham, Lincolnshire, England

The most recent Virgin Media outage reports came from the following cities: Grantham, Newark on Trent, Sleaford and Melton Mowbray.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrantham Wi-fi
United KingdomGrantham E-mail
United KingdomGrantham Internet
United KingdomNewark on Trent Internet
United KingdomGrantham Internet
United KingdomGrantham Internet

Community Discussion

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Virgin Media Issues Reports Near Grantham, England

Latest outage, problems and issue reports in Grantham and nearby locations:

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • danwhite33 Dan White (@danwhite33) reported from Balderton, England

    @virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr

  • szymon__j Szymon (@szymon__j) reported from Balderton, England

    @virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.

  • Craig_Barlow Craig B (@Craig_Barlow) reported from Grantham, England

    @virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.

  • andyp1408 Andrew Pile (@andyp1408) reported from Grantham, England

    @virginmedia my Virgin phone has just reported "not registered on network", can you help please?

  • Rawg21 GARETH RAWSON (@Rawg21) reported from Grantham, England

    @virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working

  • lightpro Paul Saxby (@lightpro) reported from Balderton, England

    @virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..

  • szymon__j Szymon (@szymon__j) reported from Balderton, England

    @virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.

  • Rawg21 GARETH RAWSON (@Rawg21) reported from Grantham, England

    @virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • szymon__j Szymon (@szymon__j) reported from Balderton, England

    @virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days

  • MsSpydaSam ❄️Samantha-rk the herald angel ❄️ (@MsSpydaSam) reported from Grantham, England

    Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.

  • loobilou heathermayfield (@loobilou) reported from Balderton, England

    Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

  • biancab_x B • C • B (@biancab_x) reported from Woolsthorpe By Belvoir, England

    @Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?

  • baileysoverice tony davies (@baileysoverice) reported from Grantham, England

    @virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.

  • 1_NewarkOutlaw Chris North (@1_NewarkOutlaw) reported from Balderton, England

    25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • j_adams_x Jamie (@j_adams_x) reported

    @virginmedia can you help at all? We’re paying for 1GB of broadband and it’s currently not even loading a speed test? Having to use my data. Got binned off by your customer service after an hour on hold. Please help

  • ComberPhil phil comber (@ComberPhil) reported

    I’ve had @virginmedia for 3 weeks now and I’m appalled with the service and help! My Tv has only 5 channels and only half of my devices connect to my hub! The technical help has been absolutely rubbish!! I think I’ll leave and go back to @SkyUK

  • bronwen_w Marcus & Bronwen (@bronwen_w) reported

    @virginmedia No, I’ve given up. No landline still but after numerous calls and hours on hold I’ve had enough. Very poor service

  • PzychoticHD Peter (@PzychoticHD) reported

    @virginmedia No known issues. I should be getting 500mb, we was told it won't stay at 500mb? If so I would like to know the percentage of how much it will go down by as I don't think it should be going down by 88% twitter won't let me write all the problems iv had with this company.

  • J27Lord Joshua Lord (@J27Lord) reported

    @virginmedia been on hold for an hour and 15 mins. Music has now stopped. Every time I have an issue its the same struggle trying to get through. Your service is terrible. Can someone get in touch as the Tivo box has packed in.

  • alexmpeace alex ✌️ (@alexmpeace) reported

    Poor service from @virginmedia. Been on hold for nearly 2 hours only for them to cut me off when I am calling for technical help. Is there any other way to get in touch without wasting another 2 hours?

  • PzychoticHD Peter (@PzychoticHD) reported

    @virginmedia I also have multiple pictures of my Internet speeds from various days and different times of each day for proof. Even the diagnostic tool on your hub settings tell me i have an issue with my connection. Then people on the phone tell me its fine when I can cearly see it isn't.

  • Bigwilkey SUPER *HOT TUB* WILKEY (@Bigwilkey) reported

    All 3 services down! @virginmedia Come on own up, who cut through the main cable?

  • DannyPav1 Dan Edwards (@DannyPav1) reported

    @virginmedia is so bad it’s actually unbelievable 🙃

  • chriswearshats Christos Dimitroulas (@chriswearshats) reported

    @virginmedia I don't use wi-fi, I'm plugged in with a cable. I'm 100% certain it's a problem with your service. I already explained all the details in the complaint but your team loves to ignore that. I'll be asking for compensation and a free switch to another provider soon.