Virgin Media Outage Report in Grantham, Lincolnshire, England
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The latest reports from users having issues in Grantham come from postal codes NG31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grantham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Grantham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Grantham, Sleaford and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Grantham |
Internet | |
| Grantham |
Internet | |
| Sleaford |
Total Blackout | |
| Newark on Trent |
TV | |
| Grantham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Grantham, England
Latest outage, problems and issue reports in Grantham and nearby locations:
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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❄️Samantha-rk the herald angel ❄️
(@MsSpydaSam) reported
from
Grantham, England
Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.
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Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
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Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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Craig B
(@Craig_Barlow) reported
from
Grantham, England
@virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Dan White
(@danwhite33) reported
from
Balderton, England
@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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heathermayfield
(@loobilou) reported
from
Balderton, England
Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Paul Saxby
(@lightpro) reported
from
Balderton, England
@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please
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B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
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Andrew Pile
(@andyp1408) reported
from
Grantham, England
@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Gentles
(@jayg2910) reported
@virginmedia That confirmed there is an issue but there was no fix date. This has been going on since Saturday and I have been having to use my phone data to work as I work from home. Not ok.
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Clive R.
(@CliveR39) reported
Not ANOTHER broadband outage from @virginmedia !!! What is it THIS time???
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Jemma Crow
(@jemmacrow) reported
@virginmedia I mean literally round in circles. They were being transferred now it’s just restarted the chat and they’ve had no resolution
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Jo Foster
(@_JoFoster) reported
@virginmedia billing would be as follows.There are no connection charges as you are already a virgin media customer.Your bill generated on the 14th February will show as in Credit.Your bill generated on the 14th March will be £9.85 Your bill generated on the 14th May will be the
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🖤𝐓𝐘𝐋𝐄𝐑 𝐉🖤
(@MICHAELEMERS0N) reported
@virginmedia Internets down again, need to speak to a real person. Can you provide a number for that or what? As everything is just a bot.
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Navnit Punj
(@coolnavnit) reported
@virginmedia I have been to chat perfectly fine on my system on all other websites. Strange, if it happens only with @virginmedia. Anyways, I give up. Hats off to your customer service experience!!!
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Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN)
(@Daniel_DOA4) reported
@pmnola2 @virginmedia I had the same problem with Jon Slater he sold me @virginmedia broadband with an mse offer which was £28 per month including £50 amazon voucher (a lie they just credit your account) and he said he’d cover the Vodafone £49.80 cancellation fee another lie
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Chris Humble
(@ChrisHumble79) reported
@virginmedia I can now only assume you’re the worst company in history. Threatening emails because a customer has no option but to cancel Direct Debits when you can’t manage your end of an agreement is not on. Cutting off customers who are willing to resolve issues is disgusting
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Jason Gentles
(@jayg2910) reported
@virginmedia internet has been on and off since Saturday. I booked an engineer for Monday but you cancelled as you said the issue was fixed. It certainly isn’t! Service status says there is no issues in the area but when I do a hub test it says there is an issue in the area!!
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Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN)
(@Daniel_DOA4) reported
Has anyone else had problem’s with any of @virginmedia’s employees including Jon Slater? Selling virgin media with the promise of covering cancellation fees from previous providers? Get in touch with me! Let’s see if we can get him fired!