Virgin Media Outage Report in Grantham, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Grantham come from postal codes NG31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grantham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Grantham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Newark on Trent and Grantham.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Internet | |
| Newark on Trent |
Internet | |
| Grantham |
Internet | |
| Grantham |
Internet | |
| Newark on Trent |
||
| Melton Mowbray |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grantham, England
Latest outage, problems and issue reports in Grantham and nearby locations:
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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❄️Samantha-rk the herald angel ❄️
(@MsSpydaSam) reported
from
Grantham, England
Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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Andrew Pile
(@andyp1408) reported
from
Grantham, England
@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
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Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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Craig B
(@Craig_Barlow) reported
from
Grantham, England
@virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.
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heathermayfield
(@loobilou) reported
from
Balderton, England
Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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Dan White
(@danwhite33) reported
from
Balderton, England
@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Paul Saxby
(@lightpro) reported
from
Balderton, England
@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LDN_001
(@001_LDN) reported
@virginmedia They attended Wed. Didn’t come to the call out with a replacement hub. Said they would return 10am Thurs with new hub. Didn’t turn up. Didn’t call our mobile. How can we call you as you put our phone onto the internet service you are denying us. It’s impossible to contact you!
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Saurabh Verma
(@saurabh_mca06) reported
@virginmedia Hi, they never contacted instead I used to call the preinstall team repeatedly ok daily basis
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Amy Luisa 📚
(@AmysBookishLife) reported
@virginmedia are there any issues in IP1? Speed which is usually 200mbps is now 30 - 70mbps and internet keeps disconnecting? I’ve checked service status for my area and reset the hub but still the same.
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Molly
(@treacleox) reported
@virginmedia I’m not calling you again 7 people I’ve spoken to have no customer service skills unless someone if going to call me that’s a manger I don’t wanna hear it
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Zak Karle
(@KarleZak) reported
@virginmedia @virginhelp When do you reckon you will have this fixed by? Newcastle kicks off at 2, and I've had this issue longer than a week. Really poor if you ask me.
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GD
(@gdain_8) reported
@virginmedia Yes, it's showing there is an issue in your area on your service status since 0830 this morning. I just wondered if there was any specific update... Bordem kicking in,with no TV or broadband, isolating in the house due to covid.... 🙄
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Mohit Hira
(@mohithi123) reported
@virginmedia No I wasn't given any reason or notice it was just a message coming to me and this is being problem for 5people in the house without #WiFi. I know mistakes happend but virgin didn't even fix it they could have provided my kit today but they did not #disappointed from #VirginMedia
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Simon
(@Si_Lawrence) reported
@virginmedia I’ve just phoned and it gives me the same automated message that you are looking at it. We’ve had poor broadband for 5 days and now it’s completely dropped. Can this be escalated?
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Simon
(@Si_Lawrence) reported
@virginmedia For an issue to get worse through the week to end up with no service and it still being reported as no issue, seems to negate the purpose of having a dashboard, as it doesn’t serve a purpose? I have another full day of business calls tomorrow and currently no service
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jonn
(@eratricity) reported
.@virginmedia you guys are useless. internet has been down for over 16 hours. all your people say on the phone is wait 24 hours then call back. (which we've done over 10 times) nothing gets fixed, shambles of a company.