Virgin Media outages and service status in Grantham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Grantham, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (77%)
- Internet (15%)
- Wi-fi (8%)
The latest reports from users having issues in Grantham come from postal codes NG31 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Grantham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grantham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Grantham, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Melton Mowbray, and Grantham.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent
|
TV | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Grantham, England
Latest outage, problems and issue reports in Grantham and nearby locations:
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Michael Truefitt (@michaeltruefitt) reported from Chadwell, England@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
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GARETH RAWSON (@Rawg21) reported from Grantham, England@virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working
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Paul Saxby (@lightpro) reported from Balderton, England@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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Dean Blavins (@DjDno) reported from Chadwell, EnglandAnyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
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Szymon (@szymon__j) reported from Balderton, England@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Brian Glover 布莱恩 · (@briang8394) reported from Grantham, England@NetflixUK hi I’m unable to watch Netflix through my TiVo box and customer service at virgin media say it will be down for 2 days.. Is this correct
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🇲🇮🇨🇭🇦🇪🇱 (@mikeystorey) reported from Grantham, England@virginmedia I’m an existing customer and it wants me to start a new order for a package?
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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worksopchap (@worksopchap) reported from Chadwell, England@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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Andrew Pile (@andyp1408) reported from Grantham, England@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
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Tracey Abbott (@TraceyWAbbott) reported from Grantham, England@virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot
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tony davies (@baileysoverice) reported from Grantham, England@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(
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tony davies (@baileysoverice) reported from Grantham, England@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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Szymon (@szymon__j) reported from Balderton, England@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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worksopchap (@worksopchap) reported from Chadwell, England@virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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❄️Samantha-rk the herald angel ❄️ (@MsSpydaSam) reported from Grantham, EnglandBeen with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.
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tony davies (@baileysoverice) reported from Grantham, England@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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Darren Carson (@DazCarson68) reported from Chadwell, England@virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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peter howard (@peterho55472992) reported@virginmedia What is going on with my Virgin Media WiFi and TV signal on my area KT3? Continual buffering on TV and phones.
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Sekret Machines (@privatepilotuk) reported@O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers
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steveo (@fluffybubbles73) reportedIf you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful
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Gary Broadbent (@garyb007) reported@lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.
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iBraderz (@iBraderz) reported@virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.
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andrhay (@andrhay12) reported@virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00
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Melody Lane-Hayman (@ScepturaMelody) reportedThere is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview
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Colin Fenn (@ColinFenn45) reported@virginmedia I forgot to mention, during these low signal periods, when using okla speed checker download speed can be as low as 8mbps and upload often a little higher. Using the website fault checker does not register any problems , Colin.
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julie fountain (@juliefount) reported@virginmedia please please do not ring customer services you are given incorrect false promises !
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.