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Virgin Media outages and service status in Great Gonerby, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Great Gonerby, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Phone.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% Phone (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Gonerby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Gonerby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Great Gonerby, England

The most recent Virgin Media outage reports came from the following cities: Grantham, Newark on Trent, Melton Mowbray, and Southwell.

CityProblem TypeReport Time
Grantham E-mail 11 days ago
Grantham Internet 12 days ago

Community Discussion

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Virgin Media Issues Reports Near Great Gonerby, England

Latest outage, problems and issue reports in Great Gonerby and nearby locations:

  • mikeystorey
    🇲​🇮​🇨​🇭​🇦​🇪​🇱​ (@mikeystorey) reported from Grantham, England

    @virginmedia I’m an existing customer and it wants me to start a new order for a package?

  • matthew_poole30
    Pessimistic Palace Fan (@matthew_poole30) reported from Balderton, England

    @virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that

  • Craig_Barlow
    Craig B (@Craig_Barlow) reported from Grantham, England

    @virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.

  • baileysoverice
    tony davies (@baileysoverice) reported from Grantham, England

    @virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice

  • TraceyWAbbott
    Tracey Abbott (@TraceyWAbbott) reported from Grantham, England

    @virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot

  • DazCarson68
    Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(

  • The_Dobbs
    James (@The_Dobbs) reported from Melton Mowbray, England

    He's spoken to one of your helpdesk and they've literally just said he needs to sort it despite promising to put the tv back. Now he's been on hold for about an hour. Absolutely terrible. They pay a lot of month. Travesty. #Virgin #VirginMedia

  • Pogit
    Richard Adams (@Pogit) reported from Chadwell, England

    @virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)

  • worksopchap
    worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc

  • therealbenno
    David Bennington (@therealbenno) reported from Grantham, England

    @virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where

  • Rawg21
    GARETH RAWSON (@Rawg21) reported from Grantham, England

    @virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please

  • loobilou
    heathermayfield (@loobilou) reported from Balderton, England

    Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.

  • lightpro
    Paul Saxby (@lightpro) reported from Balderton, England

    @virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..

  • baileysoverice
    tony davies (@baileysoverice) reported from Grantham, England

    @virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down

  • biancab_x
    B • C • B (@biancab_x) reported from Woolsthorpe By Belvoir, England

    @Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?

  • DazCarson68
    Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks

  • szymon__j
    Szymon (@szymon__j) reported from Balderton, England

    @virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.

  • jothornley22
    Jo Thornley (@jothornley22) reported from Farndon, England

    @virginmedia you clearly don't want my business. Want to take up your new offer for full package. Have phoned 3 times & advised only outbound team can deal. Been on hold again for over an hour tonight and online chat agent can't help. Can't waste any more time on this - #poor 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • xhatne
    mmhmm (@xhatne) reported

    @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

  • lionking2014
    Martin (@lionking2014) reported

    @LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????

  • MizzCQ
    Crystal Q (@MizzCQ) reported

    @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

  • fahadiiae
    a staunch advocate of things (@fahadiiae) reported

    @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window

  • percesonator
    Mountain Walker 🏔 (@percesonator) reported

    @caz_fizz @MelJanie @virginmedia Virgin media, awful company.

  • seanaustin1985
    Sean Austin 316 (@seanaustin1985) reported

    @Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..

  • Pekalton
    Pekalton (@Pekalton) reported

    @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

  • Martyn_Lucas
    Martyn Lucas (@Martyn_Lucas) reported

    @virginmedia @iainsymac Really poor update! You need to get rid of it

  • BirchillsBoy
    BirchillsBoy (@BirchillsBoy) reported

    It's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.

  • kellyokid
    Steve Kelly (@kellyokid) reported

    @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!