Virgin Media Outage Report in Great Gonerby, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Gonerby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Gonerby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Great Gonerby, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Grantham, Newark on Trent and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Grantham |
Internet | |
| Newark on Trent |
Internet | |
| Melton Mowbray |
Internet | |
| Grantham |
||
| Melton Mowbray |
TV | |
| Melton Mowbray |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Great Gonerby, England
Latest outage, problems and issue reports in Great Gonerby and nearby locations:
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Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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Jo Thornley
(@jothornley22) reported
from
Farndon, England
@virginmedia you clearly don't want my business. Want to take up your new offer for full package. Have phoned 3 times & advised only outbound team can deal. Been on hold again for over an hour tonight and online chat agent can't help. Can't waste any more time on this - #poor 😡
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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James
(@The_Dobbs) reported
from
Melton Mowbray, England
He's spoken to one of your helpdesk and they've literally just said he needs to sort it despite promising to put the tv back. Now he's been on hold for about an hour. Absolutely terrible. They pay a lot of month. Travesty. #Virgin #VirginMedia
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I’ve already spoken to your tech team yesterday hence the engineer visit booked. But we be never used a service where I’ve had so many outages Ever. In 20 years of internet usage. Your company is an embarrassment. .As soon as my contract is up I’ll just survive on mobile data
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Brian Glover 布莱恩 ·
(@briang8394) reported
from
Grantham, England
@NetflixUK hi I’m unable to watch Netflix through my TiVo box and customer service at virgin media say it will be down for 2 days.. Is this correct
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Shaw
(@mattshaw32) reported
Does anyone actually receive the promised two hour delivery window text promised by @virginmedia by @YodelOnline . I've never cancelled anything within the cooling off period but no one @virginmedia wants to help... already... 🤔 #AvoidVirginMedia #PoorService
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✨Jo 😊✨
(@FomorProphecyJo) reported
@virginmedia what dreadful service we are receiving 😡 very intermittent internet as in up 1 min down the next. Husband works from home. TV also buggered.Neighbour also affected.Customer Service hung up on us yesterday. Looking for alternative provider.
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Julia Russell
(@JuliaRu03046543) reported
@virginmedia I have had to come in to work rather than work at home as I cannot trust it, on my social media friends in the area are also saying they are having issues, bd6 3a and surrounding area, something needs doing as this is continual
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Shelley Mogie
(@shelleymogie) reported
@virginmedia why can I not cancel my contract if I’m within the 14 day cooling off period customer service sooooo rude how this company is still functioning is beyond me disgrace
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paul cashmore
(@PCashmore) reported
@virginmedia what’s going on in EH14 post code? No service for 24 hours?
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Natasha K
(@natasha_kal) reported
@virginmedia any ideas how long it will take to resume broadband services in my area (AR20)? This is at least the 3rd time this has happened this month. I’m trying to work from home. Terrible service. 👎
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Letsflyletsflyaway
(@Lovetogoaway) reported
@virginmedia I've been on the phone for 20minutes whilst she does the cancellation. Surely this isn't normal? 30minutes transferred around and 20minutes to cancel an order?
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Victoria Norton
(@VictoriaKNorton) reported
@virginmedia You honestly wouldn’t believe how ridiculous it was if I told you. Your customer services telephone dept. where aghast yesterday when I explained - and they couldn’t help. For some stupid reason I’m trying to upgrade my package. Thinking twice now though.
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Jonathan Hart
(@Jon_A_Hart) reported
@virginmedia I am still awaiting the compensation you promised in November. You customer service is truly one of the worst I have ever encountered.
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Jeremy Hindle
(@Mentioum) reported
@virginmedia Your prices are higher than your competitors and your service is worse. If more people could switch, they would. I just want fair competition. All your response says to me is you're investing that money badly in regards to serving your broadband customers.