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Virgin Media

Virgin Media outages and service status in Great Gonerby, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Great Gonerby, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received May 15, 11:24 AM GMT+1.
  • 91% TV (91%)
  • 9% Internet (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Gonerby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Gonerby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Great Gonerby, England

The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Newark on Trent, and Grantham.

CityProblem TypeReport Time
Melton Mowbray TV 5 days ago
Grantham TV 5 days ago
Melton Mowbray TV 6 days ago
Grantham TV 6 days ago

Nearby cities with recent reports

Melton Mowbray

4 recent signals

5 days ago
Newark on Trent

3 recent signals

5 days ago
Grantham

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Great Gonerby, England

Latest outage, problems and issue reports in Great Gonerby and nearby locations:

  • szymon__j
    Szymon (@szymon__j) reported from Balderton, England

    @virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days

  • DazCarson68
    Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc

  • 1_NewarkOutlaw
    Chris North (@1_NewarkOutlaw) reported from Balderton, England

    25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning

  • szymon__j
    Szymon (@szymon__j) reported from Balderton, England

    @virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.

  • The_Dobbs
    James (@The_Dobbs) reported from Melton Mowbray, England

    He's spoken to one of your helpdesk and they've literally just said he needs to sort it despite promising to put the tv back. Now he's been on hold for about an hour. Absolutely terrible. They pay a lot of month. Travesty. #Virgin #VirginMedia

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.

  • Craig_Barlow
    Craig B (@Craig_Barlow) reported from Grantham, England

    @virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.

  • danwhite33
    Dan White (@danwhite33) reported from Balderton, England

    @virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!

  • sumnersport1
    Michael Sumner (@sumnersport1) reported from Grantham, England

    @virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia I’ve already spoken to your tech team yesterday hence the engineer visit booked. But we be never used a service where I’ve had so many outages Ever. In 20 years of internet usage. Your company is an embarrassment. .As soon as my contract is up I’ll just survive on mobile data

  • lightpro
    Paul Saxby (@lightpro) reported from Balderton, England

    @virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..

  • baileysoverice
    tony davies (@baileysoverice) reported from Grantham, England

    @virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down

  • W4lshy_85
    jennie walsh (@W4lshy_85) reported from Chadwell, England

    @virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼

  • biancab_x
    B • C • B (@biancab_x) reported from Woolsthorpe By Belvoir, England

    @Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?

  • baileysoverice
    tony davies (@baileysoverice) reported from Grantham, England

    @virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanPsych_
    Jordan (@JordanPsych_) reported

    @virginmedia why am I still getting issues with your horrid internet? been almost 3 weeks and still no fix yet you're 'aware of the issues'

  • neilontour
    Neil Willett (@neilontour) reported

    @virginmedia i have tried that several times before , i am away until friday and if when i get home its still not working properly i will try again , it happened a couple of months ago and they sent an engineer out, but by the time he arrived the service was working properly

  • guygorillacity
    guygorilla (@guygorillacity) reported

    @Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.

  • Luv_Farmers
    Chrissie (@Luv_Farmers) reported

    @Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected

  • KelvinFavell
    BigK (@KelvinFavell) reported

    @virginmedia is there an issue sending out a 360 upgrade box? Told it takes up to 7 days. It is now 12.

  • kellyj70
    Kelly Turner (@kellyj70) reported

    @virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.

  • swiveleyed24
    Swivel Eyed (@swiveleyed24) reported

    @Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.

  • rwfc236
    Howard Freeman (@rwfc236) reported

    @virginmedia Internet down again, TV Down last week, problems are happening too often to be comfortable, perhaps the time has come to review my provider, there are many companies who chase me, I have resisted so far, but these mounting issues are too much

  • stendec6
    Στενδεκ (@stendec6) reported

    @virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.

  • Merse2506
    John Mercer (@Merse2506) reported

    @virginmedia After a week after transfer I still have no NETFLIX. They said 24 hours a week ago. I am a Kylie fanand have already missed promos and now going to miss the show promoted for the past few weeks. If i miss it i will never trust VM again.