Virgin Media Outage Report in Great Gonerby, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Gonerby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Gonerby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Great Gonerby, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Grantham, Newark on Trent and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Grantham |
Internet | |
| Newark on Trent |
||
| Melton Mowbray |
TV | |
| Grantham |
Wi-fi | |
| Newark on Trent |
Internet | |
| Newark on Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Gonerby, England
Latest outage, problems and issue reports in Great Gonerby and nearby locations:
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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heathermayfield
(@loobilou) reported
from
Balderton, England
Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
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Paul Saxby
(@lightpro) reported
from
Balderton, England
@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please
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Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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Andrew Pile
(@andyp1408) reported
from
Grantham, England
@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Craig B
(@Craig_Barlow) reported
from
Grantham, England
@virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.
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B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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Dan White
(@danwhite33) reported
from
Balderton, England
@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working
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❄️Samantha-rk the herald angel ❄️
(@MsSpydaSam) reported
from
Grantham, England
Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andy thomson
(@btanosh) reported
@virginmedia Still no good or help for senior customers , absolutely terrible
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668
(@beerchipssex) reported
@virginmedia honestly the worst customer service ever, I want to cancel my by sport package and they do everything they can to try and stop you
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Raj Deshpande 🍒
(@rajdeshpande16) reported
@virginmedia fix your wifi
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Mohit Dhingra
(@mohdhingra) reported
@virginmedia wifi not working, router busted. No engineer available till next week. Poor service, unhelpful agent, completely unacceptable.
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eQz Lukeyrr 🇷🇺
(@Lukeyrr) reported
@virginmedia Can u fix ur WiFi been on packet loss for the last week
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Trevor Douch
(@trevodevo) reported
@virginmedia My father who is 95 years of age has had a mobile phone with Virgin for many years. Since moving he has been unable to use the phone and can hardly every get a signal? His post code is DY6 0NL. Is there a problem in this area? Any assistance would be much appreciated
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Ian cantlow
(@i_cants) reported
@virginmedia I've been waiting over an hour now for your so called customer service expert, more like an avoiding expert that's virgin full stop!!!
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Grant Battersby
(@JustGrantHere) reported
So @virginmedia are charging me £240 because they can't provide their service at the home I'm moving to. At the start they charged £50 set up fee even though I had to set it up myself, and now I've got to send back all equipment or be charged even more! Scumbag bastards.
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andy kulina
(@kulinauk) reported
@virginmedia Yes they were useless. Waited 20 mins for someone to confirm yes indeed, the technician didnt turn up. Can I please get a direct number to call to sort? I have been a customer for 14 years
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stacey mapstone
(@stacey78) reported
@virginmedia fix your internet!!! It’s getting ridiculous!!! Outages for over a month! No responses to complaints!!, your service is a joke