Virgin Media Outage Report in Great Gonerby, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Great Gonerby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Gonerby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Great Gonerby, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Grantham, Melton Mowbray, Sleaford and Newark on Trent.
City | Problem Type | Report Time |
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Wi-fi | ||
Total Blackout | ||
Total Blackout | ||
Total Blackout | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Great Gonerby, England
Latest outage, problems and issue reports in Great Gonerby and nearby locations:
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡
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Szymon (@szymon__j) reported from Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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GARETH RAWSON (@Rawg21) reported from Grantham, England
@virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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heathermayfield (@loobilou) reported from Balderton, England
Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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Szymon (@szymon__j) reported from Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Szymon (@szymon__j) reported from Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.
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GARETH RAWSON (@Rawg21) reported from Grantham, England
@virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(
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Craig B (@Craig_Barlow) reported from Grantham, England
@virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.
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Dan White (@danwhite33) reported from Balderton, England
@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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❄️Samantha-rk the herald angel ❄️ (@MsSpydaSam) reported from Grantham, England
Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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Chris North (@1_NewarkOutlaw) reported from Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Hymus (@hymus_john) reported
@virginmedia I never got to talk to anyone after an hours wait and was cut off to then be sent a text message and I was asked by text to wait up to 4 hours and guess what....... nothing!!!! 3 days without services! 3 days without talking to anyone at Virgin
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Marty G (@bigain84) reported
@virginmedia having major issues with my tivo box not connecting to my router, sat on hold for an hour to then be disconnected! Error code C133, followed all the online help advice. Still the same!!!!!😡
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Dave (@Dave34894540) reported
@virginmedia We have done all this to no avail! I would really like to speak to someone to see what our options as there are a number of issues, we have called many times, held in a queue for over an hour each time and then get cut off!
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stephch (@stephch16) reported
@virginmedia been trying to get an engineer to come round for the past 2days, to sort out the mess they created by CUTTING my broadband for no reason-I have all the photos&videos. Customer service have been pushing me saying someone will come on sat&today,still not resolved😡
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nabz (@nabz100) reported
@virginmedia have the worst WiFi and service. Garbage throughout the entire company.
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Neilpvfc (@Neilpvfc) reported
@pvfc_zack @SkySports @virginmedia Give them some ****
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Grace Edmunds (@GraceEScience) reported
@virginmedia sorry to do this but called 15x in 4wks, on hold for 1h and you hung up. Your staff ran cables across our doorway to serve neighbour. You wont speak to us or them about moving them. PM me or no choice but to pull them off and your customer will have no wifi. Thnks.
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Roger Watling (@2sticks66) reported
@virginmedia That's it I am broken. 4 hours on the phone, you hung up 3 times. As advised I used the text service that was a hour ago unsurprisingly no reply. You seem to care more about new customers than existing customers. 1of2
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Andy Pearson (@Podder51) reported from Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
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mark hendy ⚒ (@mhendy1971) reported from Bristol, England
@virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service