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Virgin Media Outage Report in Huddersfield, Kirklees, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Huddersfield come from postal codes HD1 and HD2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Huddersfield, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Bradford, Huddersfield, Holmfirth, Wakefield, Dewsbury, Cleckheaton, Liversedge, and Pudsey.

CityProblem TypeReport Time
Halifax Internet 3 hours ago
Batley Internet 4 hours ago
Leeds Internet 21 hours ago
Halifax Internet 1 day ago
Bradford Internet 1 day ago
Halifax Internet 2 days ago

Community Discussion

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Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

  • DeanBray1
    Dean Bray (@DeanBray1) reported from Leeds, England

    Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.

  • awswain
    Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins

  • nickvidamour
    Nick Vidamour (@nickvidamour) reported from Bradford, England

    @virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out

  • nickvidamour
    Nick Vidamour (@nickvidamour) reported from Bradford, England

    Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service

  • jl_legend
    Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed

  • madkev83
    kevin (@madkev83) reported from Halifax, England

    @virginmedia Hi yes said there was issues with all my services was supposed to be fixed by 6.05am but still happening now

  • leondas
    Leon Das (@leondas) reported from Leeds, England

    @virginmedia down again

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia

  • gavinr77
    Gavin Rees Dance (@gavinr77) reported from Dewsbury, England

    @virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!

  • henocookie
    Henry Cookson (@henocookie) reported from Leeds, England

    @Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority

  • sankapil
    TheIndianFireTrail (@sankapil) reported from Halifax, England

    @virginmedia network playing up since yesterday anything you can help with postcode HX3 Copley Halifax UK 😊 intermittent

  • chazpr
    Charles R (@chazpr) reported from Leeds, England

    @virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider

  • thehammer46
    Ben (@thehammer46) reported from Leeds, England

    @virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡

  • cleggy1966
    Simon 🏆🏆🏆🏆 (@cleggy1966) reported from Huddersfield, England

    @virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website

  • james_m_carter
    James Carter (@james_m_carter) reported from Huddersfield, England

    @virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.

  • BeaNziBoi_
    BEANZ (@BeaNziBoi_) reported from Bradford, England

    @virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)

  • awswain
    Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please

  • jl_legend
    Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia It’s gone down again 🤬- HD4 postcode

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davepaters
    Bagpuss Grognard (@davepaters) reported

    @virginmedia Have just spent 1hr 48mins on the phone to you looking to discuss leaving can someone please contact me via DMs. I STILL don't have resolution to a complaint from last year either!!!

  • frcraigfullard
    Craig fullard (@frcraigfullard) reported

    @virginmedia They have spent over an hour on the phone trying to get it sorted and just got transferred from one department to another. They have been with you since it was Cable and then telewest etc and have never owed any money. A loyal customer who was in tears this afternoon. Sad.

  • ropey69
    Richard Piercey (@ropey69) reported

    @virginmedia Inflation in December 2020 was 0.6% and yet your increase equates to more than a 10% increase on my plan price. That is not acceptable even if you take into account the lack of increase in 2020. What do I need to do to cancel and move elsewhere?

  • pitiful_stu
    stu (@pitiful_stu) reported

    @virginmedia been cut off twice trying to call to resolve my issues. your employees are actually pathetic your service is literally beyond dog **** it's actually a disgrace

  • Alfie_Clifton
    Alfie Clifton (@Alfie_Clifton) reported

    @virginmedia is it possible to speak to a human on your customer services helpline at any point? Or do I have to spend my time listening to the same robot on repeat? Many thanks.

  • danbriedis
    Dan (@danbriedis) reported

    @virginmedia great news on the new WiFi pods and 5G. Just a shame that the delivery of both product launches has been so poor. No WiFi pods in stock and existing customers can't order yet. Apparently 5G will magically appear on my phone at some point but nobody can say when/how?

  • King_Salah_
    Liverpool4life🏆🏆🏆🏆🏆🏆 (@King_Salah_) reported

    @Sophhs96 @virginmedia Do yourself a favour and cancel ASAP.. the clowns that work there are a joke...this company will go under soon because of these idiots

  • TaylorWhiteley
    Taylor Whiteley (@TaylorWhiteley) reported

    @virginmedia what a disgrace. Appalling customer service! Moving house and received a letter to cancel for free at any time due to a price increase. 3 hours later, we’re being passed to the FIFTH team and no closer to disconnecting #virginmedia #daylightrobbery

  • genie_gi
    Gina (@genie_gi) reported

    @virginmedia You have the WORST customer service ever. I've waited 40mins to speak to someone tonight about my phone line being active despite cancelling all services in Dec only to be HUNG UP ON. I doubt you will even bother to call me back. Thanks for nothing

  • purplepika007
    kim i am ™ (@purplepika007) reported

    @virginmedia I’ve been trying for 4 solid days to get someone to fix my disabled Aunt’s home phone line. She relies on this & her safety alarm also won’t work without a functioning landline. Just how do you get a fault fixed with your company??? Very frustrated