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Virgin Media outages and service status in Huddersfield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Huddersfield, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 8, 5:22 PM GMT+1.
  • 54% Internet (54%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 8% TV (8%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Huddersfield come from postal codes HD1 and HD2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Huddersfield, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Wakefield, Bradford, Leeds, Huddersfield, Holmfirth, Dewsbury, Cleckheaton, Liversedge, and Pudsey.

CityProblem TypeReport Time
Halifax Wi-fi 2 hours ago
Halifax Internet 2 hours ago
Batley Internet 20 hours ago
Batley Wi-fi 20 hours ago
Batley Total Blackout 22 hours ago
Batley Wi-fi 24 hours ago

Nearby cities with recent reports

Halifax

17 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

  • Tally_G
    Talia Goodwin (@Tally_G) reported from Halifax, England

    @virginmedia customer of 14 years. Call regarding an offer online... this is for new customers and end up quoting £5 more a month than we paying now haha joke. Cancel the lot. Nowt for loyalty nowadays

  • SUMBoiii_
    Sumboiii (@SUMBoiii_) reported from Wakefield, England

    Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider

  • lshudall
    Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

  • Prossman
    Andy Prosser (@Prossman) reported from Huddersfield, England

    @virginmedia Not my issue. It’s @timmyjrobbo ‘s

  • Superfly29
    Matt P (@Superfly29) reported from Bradford, England

    Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!

  • Chris280479
    Chris Hutton (@Chris280479) reported from Dewsbury, England

    @vmbusiness this service is pathetic been on hold for 45 minutes

  • WolstenhulmeIan
    Ian Wolstenhulme (@WolstenhulmeIan) reported from Saddleworth, England

    @WildDarren @virginmedia @WildDarren I am sensing some issue with @virginmedia #Christmas

  • Superfly29
    Matt P (@Superfly29) reported from Bradford, England

    @virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.

  • revdjollyjohn
    John Rogers (@revdjollyjohn) reported from Leeds, England

    What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

  • lshudall
    Lucy (@lshudall) reported from Gildersome, England

    @virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time

  • SUMBoiii_
    Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals

  • adamptr92
    Adam Potter (@adamptr92) reported from Gildersome, England

    @virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.

  • JillianBoyd50
    Jill Boyd (@JillianBoyd50) reported from Bradford, England

    @virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.

  • Chris280479
    Chris Hutton (@Chris280479) reported from Dewsbury, England

    Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service

  • shaunyp8471
    Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.

  • Millerbird78
    Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)

  • SimpleBrummie
    Simon Price (@SimpleBrummie) reported from Leeds, England

    @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.

  • trickyr1
    Richard Armistead (@trickyr1) reported from Leeds, England

    @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • squarris
    sq (@squarris) reported

    @virginmedia I hope so. It’s been working great for 7 years. All of a sudden it’s sketchy as heck. Somethings wrong and we’ve been trying for days for someone to help us.

  • meatandpotato
    Mark Eatock (@meatandpotato) reported

    @virginmedia 200mb and I’m getting between between 30 and 60!! Not got anything hard wired as I refuse to have wires all over the house!!! My neighbour over the road has sky broadband and my devices pick up their signal stronger than mine from you!!! Not good enough

  • BarbisShaw
    Rebecca Hirst (@BarbisShaw) reported

    @virginmedia I got through to pay the debt to try to sort my credit rating out, and the guy said someone would send some details so I could make a complaint about the situation. Reader, nothing was sent. Shocking, huh?

  • yellowjennyrose
    Jen Son 💙🌈🙏🏻✝️🇪🇺🌻🐈‍⬛🐈 (@yellowjennyrose) reported

    @virginmedia I doubt it, been having problems since it was installed last year. We know when a script is being read and they don't have a clue. If its not sorted we will leave as soon as we can.

  • Martrid
    Martin Riddle (@Martrid) reported

    @virginmedia Please can you supply an email address to submit a complaint.

  • garrett_golf
    Scott Garrett (@garrett_golf) reported

    30minutes on hold trying to get through to customer service @virginmedia #auful

  • HelenSa32012415
    Helen Savage (@HelenSa32012415) reported

    @virginmedia Am really getting fed up - this email does not work either. Are you hoping I will just give up on my complaint. Your lack of customer service is appalling. Twice you have give. Me an email to send details of my concern to and both do not work!!! #appalling service

  • squarris
    sq (@squarris) reported

    @virginmedia The help system makes me think it’s my job to figure out what’s wrong and fix it for you

  • AndyJTeasdale
    Andrew Teasdale (@AndyJTeasdale) reported

    @virginmedia It won't be necessary to check for any network issues as I'll be cancelling my service with Virgin on Monday. The persistent problems and no one willing to visit to check has lead me to take unpaid leave. I'm not looking for compensation, just looking for a service that cares

  • Drusstheledg3nd
    Drusstheledg3 (@Drusstheledg3nd) reported

    @virginmedia 2. Told it would terminate once my contract ends on the 27th March. In any case, I expected my March bill to only be 40 odd as per my 18th mo th contract, however, I have been giving a bill of something like 67.50. This doesn't even match what the increase would have been.