Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Batley, Bradford, Wakefield, Huddersfield, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth, Elland and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Halifax |
Internet | |
| Halifax |
Wi-fi | |
| Leeds |
Wi-fi | |
| Batley |
Internet | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
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The HD9 Photographer
(@HD9photographer) reported
from
Meltham, England
Yet again Broadband is down with @virginmedia how are people suppose to work from home?
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.
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The HD9 Photographer
(@HD9photographer) reported
from
Meltham, England
@virginmedia Still not working
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surji cair
(@surjicair) reported
from
Bradford, England
@virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
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Pam Thornes
(@PamThornes) reported
from
Greetland, England
@virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
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Rob Prior
(@robfprior) reported
from
Bradford, England
Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dominic Meehan
(@DominicMeehan1) reported
@virginmedia @JakeWarby96 03454541111 isn't recognised?! Are there problems in thurles area? 2nd day without broadband!!
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stu
(@PityXI) reported
@virginmedia yet again fails to provide any solution, MISSES BOOKED APPOINTMENTS, just to deal with another HOUR hold time for the 10th ******* time and 4 engineers out to do ******* NOTHING. YOU ENJOY SUCKING **** ACTUALLY YOU RELISH IN IT
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exulted
(@cxulted) reported
@HarryButAverage @virginmedia @virginmedia how is it that Eastern European countries and most of Scandinavia has WAAAY better speeds than us for the same if not less price. You’re running a monopoly and are damaging growth in the country because you’re greedy! You don’t even have a good service for the price
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IRONMAN490
(@triathlonmann) reported
Arrrgh 7pm and Tuesday again & @virginmedia broadband drops out again. bad enough feeling like #groundhogday as it is. 3 times in a week no internet. What’s going on??? Middle of online workout too. So not only no internet I’m 20% exercised too. #LockdownLife #virginmediasucks
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DWozza84848
(@DWozza) reported
@Ofcom @virginmedia Secondly, I spoke to someone on Jan 8th who told me the issue is still ongoing, however when I spoke to someone today who then told me there is no issue it was fixed on the 31st Dec
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Martin
(@mrbelham) reported
@virginmedia What do you mean? The service always says OK on the service page. The WiFi constantly drops, we have to plug the devices in and its becoming a big issue with everyone. Wifi is so bad, just drops for no reason, trying to home school via mobile hotspot is not really ideal!!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
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Nicky Pinnell
(@nicky_pinnell) reported
@virginmedia We can't watch anything on ITV Hub also ordered a new box before Christmas which never happened your customer service was appalling
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k⁷
(@taesonyeontan) reported
@virginmedia hi! I'm trying to get through on live chat but I've been waiting for almost 2 hours now and nothing yet. My issue isn't urgent so is there an email address I can send my issue to and await a response that way? Thanks
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Matthew Oakes
(@oakessaltash) reported
@virginmedia Absolutely poor customer service so far and we’ve only just joined. No one available to speak with, no information about our order and phone just cuts off after 45 minutes on hold.