Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD2 and HD4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Dewsbury, Bradford, Batley, Halifax, Leeds, Wakefield, Huddersfield, Heckmondwike and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Dewsbury |
TV | |
| Bradford |
Internet | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Dewsbury |
TV | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive
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David Hatton
(@hattondoc) reported
from
Leeds, England
Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
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daniel dries
(@dannyjd19) reported
from
Huddersfield, England
@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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FanExperienceCompany
(@FanExperienceCo) reported
from
Wibsey, England
If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
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Chirpy Frances
(@chirpyfrances) reported
from
Wakefield, England
Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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Sir Rodney Ffing 🇬🇧🥃👓📱📸
(@Gingernuts73) reported
from
Huddersfield, England
Anyone else having an issue with @virginmedia WiFi?
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//
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Huddersfield Times
(@HuddersfieldTi2) reported
from
Huddersfield, England
@iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.
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Gary Fretwell
(@GaryFretwell1) reported
from
Wakefield, England
@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//
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David John Brady
(@bradydavidjohn) reported
from
Leeds, England
@virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...
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Phil Singh
(@PhilSingh_com) reported
from
Bradford, England
@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob C
(@beer_int_cellar) reported
@virginmedia please explain how I can terminate my broadband contract? No facility online, 16 minutes on hold (on a cost incurring phone number) and in this age you surely can’t expect customers to physically write to you?
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Stephen Cairns
(@Stephen56493463) reported
Hi @VirginMediaIE, we have been over charged €360 on our bill since last October. We keep being told the refund will be processed. 5 months on still being strung along. Please help as wasting hours on hold chasing this #virginmedia #pleasehelp #customerservice
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Janice Ross
(@JaniceR73433230) reported
@virginmedia No, but the bottom line is I want to cancel my services. Have been trying to contact your cancellations team since last week on a daily basis. Finally spoke to someone yesterday and they said they’d have to call me back and promised to do so that day. No call. What do I do?
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Ian Hadders #FBPE
(@HaddersIan) reported
@virginmedia @austinthebruce Told virgin I want to cancel 2 days ago as I was so unimpressed with the service, they haven’t contacted me back for 2 days on the WhatsApp channel!
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mags f
(@margaret070070) reported
@virginmedia Can you help with my final bill...I have a query on my account ....I cancelled my services around 10th Dec and paid my full bill on 13th Dec....I have now been told I have an outstanding balance of £86.14 ....I don't understand this as I thought I paid in advance
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Your Name Here
(@stevenhunter10) reported
@virginmedia How do you think? ‘This will be fed back’ no help with my account.
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Ratman 🏍️⚽🎸🎮🐶🏕️
(@Ratman46) reported
@virginmedia Hopefully this increase can also provide some staff as well to answer your phones 👍🏼 Never ending wait to be continually cut off. 5 calls at over 30 mins a pop to be cut off, did speak to one who then cut me off when transferring. Is there a complaints No? #poorcustomerservice
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Peter Morris
(@petermorris1878) reported
@virginmedia Hilarious. I’ve just tried to ‘engage’ with your message bot and was instantaneously closed down because you don’t have any more capacity to deal with queries. And you don’t answer the phone. This is only going in one direction I’m afraid.
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Si Marks
(@SiMarksLWC) reported
@virginmedia i have now been passed to 4 different support teams for my technical issue with email.. 1st line.. then 2nd line... then gadget support... now broadband support.. Unbelievable.. do i get reimbursed for the 4 hours i've been on my phone? and they have no idea :|
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Kat
(@ktamwnt) reported
@virginmedia Over wired it’s quite decent at about 400, but we can’t wire in all our devices! Seems to just be a wifi issue, especially on our phones.