Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD2, HD7, HD1 and HD5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Leeds, Holmfirth, Bradford, Wakefield, Huddersfield, Ossett, Cleckheaton, Dewsbury, Heckmondwike, Sowerby Bridge, Stalybridge, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
TV | |
| Halifax |
Internet | |
| Leeds |
Internet | |
| Halifax |
Internet | |
| Holmfirth |
TV | |
| Bradford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TekNeil ™
(@TekNeil) reported
@virginmedia Already done that. I was told it would be fixed by 9am Yesterday...Multiple times. I Will go to the far end of a fart collating info/screenshots/timestamps for sending to @Ofcom Since 'Upgrading' to Gigs I have had this crap, numerous phone calls, numerous promises. Had enough.
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Damian Holroyd
(@DamianHolroyd) reported
@virginmedia The problem being that from experience, you can’t get hold of anyone via those methods quickly or that are helpful. I don’t have time to spend an hour or more on the phone trying to sort out VirginMedia’s mistakes
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TekNeil ™
(@TekNeil) reported
@virginmedia Sorry? Is that for the websites inability to decide on whether or not there's an issue? For the lies regards saying there's no diff between HUB4/HUB5? The incompetence when calling? The BROKEN guarantee of speed with no easy way to claim compensation? I need compensating.
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Gillian Evison
(@GillianEvison) reported
@virginmedia I can’t believe you’ve just replied to me and are asking me to do stuff when I have just had an operation. Can someone please phone me re this complaint I have
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kelvin Fitzimmions
(@fitzfun2011) reported
@virginmedia No, have the service Manager ringing me today at 9.00. Still no emails regarding the order.
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Rookery Mike
(@RookeryMike) reported
@virginmedia Hello, no change I’m afraid. It’s still not working. The situation is still the same with the light flashing.
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James Jansson
(@JamesJansson85) reported
@O2 and have since spoke with virgin media, as most o2 staff do not know anything at all about their services, products, settings, etc.. just to get the help needed, to look at settings, see that the esim had been blocked by o2, and then transferred....
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Tastymond
(@Tastymond) reported
@virginmedia It say's nothing is wrong, engineer said it was the line but it wasn't because they checked it, those guy's said the network guy's need to check it, two day's have passed and they have not shown up. So when are they supposed to come?
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Darlink 🔗
(@profKayW) reported
VirginMedia broadband and TV are down again in NW6… Joy
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Gillian Evison
(@GillianEvison) reported
@virginmedia well what can I say 4th time of phoning cause no internet but nothing they could do.even said I couldn’t raise a complaint until I insisted and then wouldn’t give me a complaint reference number ? And said someone would phone me within 3 days what an absolute farce .