Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD1, HD2, HD5, HD4 and HD3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Halifax, Batley, Dewsbury, Hebden Bridge, Huddersfield, Ossett, Wakefield, Cleckheaton, Heckmondwike, Mirfield, Liversedge, Sowerby Bridge and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Halifax |
Internet | |
| Bradford |
Internet | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.
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Pam Thornes
(@PamThornes) reported
from
Greetland, England
@virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
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surji cair
(@surjicair) reported
from
Bradford, England
@virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
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The HD9 Photographer
(@HD9photographer) reported
from
Meltham, England
Yet again Broadband is down with @virginmedia how are people suppose to work from home?
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.
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Rob Prior
(@robfprior) reported
from
Bradford, England
Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
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The HD9 Photographer
(@HD9photographer) reported
from
Meltham, England
@virginmedia Still not working
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
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Chunknchops
(@Chunkandchops) reported
from
Greetland, England
@virginmedia hopeless service, internet useless...if someone monitors this site can they please explain how we get an engineer to come and sort the problem out
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DILRAJ
(@dilrajsachdev) reported
@virginmedia YOU CAN DO ANYTHING AND we cant say even anything 10+ weeks 5 Installation dates 60+ Outside work dates 60+ calls/chat 0 Help 0 Compensation received Selling SIM card, if Ask for help Now a new date 31/may, will be 3 Months IF I GET They don't take complaints IS IT FAIR ?
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DILRAJ
(@dilrajsachdev) reported
@virginmedia AGAIN same story,/excuse outside work is not finished yet, its 11 WEEKS I NEVER SEEN anyone outside my property NO ONE came ever here
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Becy Joanne Frodsham
(@Becythebooshizz) reported
@virginmedia The issue is that this hub is not suitable for the amount of WiFi devices that we run.
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Premier Inn
(@premierinn) reported
@grascots We're very sorry to hear this. The phone number previously provided is for the Virgin Media Help Desk who provide the Wifi, their team are in the best position to help further with any issues during your stay. Our apologies again. Rebecca
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Arlene
(@Arlene19150803) reported
@virginmedia On numerous calls to virginmedia, I have requested the calls to be listened to, but your agents seem to be limited on the notes they take. Emails they can send, calls they can make. Not at all happy with the service recieved.
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Colin Keogh
(@ColinKeogh5) reported
@virginmedia Yes it's CS2004 WHICH apparently means there's a weak signal
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Derren Martin
(@DerrenM_cap_hpi) reported
@virginmedia Here we go again. Your WiFi service @virginmedia is a disgrace. Down again & no response to my previous official complaint. Oh & no word on WiFi pods 👏👏👏
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Rebecca
(@beczw87) reported
@virginmedia service is down yet again, contacted customer service they state it will be down all day, I have back to back online meetings, will have to use mobile data, this is near enough a daily occurrence, it needs to be sorted out
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Pete
(@petebeckett1) reported
@virginmedia And now having to take a further 3 days off work, just to wait for an engineer to come out is just the icing on the cake for your incredibly poor customer service. A complaint has already been lodged with you, which got shut down after being referred to self care despite a new ..
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Ben Parkins
(@BenParkins5) reported
@virginmedia Yes and still having problems, only been with you 3 weeks, what a good start, now all the appointments will probably be taken, joke