Virgin Media Outage Report in Huddersfield, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Halifax, Bradford, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth, Elland and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Batley |
Internet | |
| Leeds |
Total Blackout | |
| Batley |
Phone | |
| Halifax |
Total Blackout | |
| Bradford |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
@virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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keane holland
(@KEANEholland) reported
from
Dewsbury, England
Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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EVERONA
(@EVERONA97) reported
@CynthiaRao4 In my area Virgin Media is the worst provider. You have to be a stoic to stay with them. But my road doesn’t have it anyway so I am with BT. Pricy but reliable; engineers visited twice at the beginning. I didn’t need customer service for years (and considering it as a bonus)
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Lee
(@leeg1903) reported
@virginmedia lasted a whole two weeks before my areas wifi has dropped AGAIN. Absolutely shocking service
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TheFourhead
(@TFourhead) reported
@virginmedia As a business it's just shocking how little real customer service you offer, you'd rather lose a customer for life than help them out just a small amount??? Can't understand it personally
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Ghost of Gary
(@GhostOfBreville) reported
@virginmedia I was talking about you not to you tbh. You just keep shifting the fix time, you're absolutely hopeless.
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Mick
(@mick8802) reported
@virginmedia 3 days now my Internet connection keeps dropping out. I've reset the router, rebooted, unplugged and still the same. Looked on the status part on your website and says there is an issue with connection. Sort it out!
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sneaker52
(@sneaker52) reported
@virginmedia your link to cancel appointments doesn’t work.After it being down for 24 hrs it’s working.Apparently it was an outage that you knew about so I assume you know it’s fixed.Any way I can’t cancel so if engineer arrives, you try to charge me £25 this is me cancelling.
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Derrick
(@Delboysmate) reported
@DonnchaLaw @suzybie Looked forward to the prog, but switched over to something more entertaining part way in! The format is quite wrong, no need for audience really, it fails to compete with Virgin Media Tonight prog which is more focused on the days important issues!
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Victoria
(@Velkanquer) reported
@virginmedia I've reached out a million times. Stop asking me questions and pay me what you owe me. Stop trying to look like you're helpful though twitter, you're not. Your site never works right. Your "help chat" is always down.
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
@virginmedia Also it’s amazing to me that Virgin pays someone to sit on Twitter and tell people to call the phone number. It’s wild to me that a company this big has no social media customer service at all. I am so happy that I didn’t make the mistake of getting stuck in an 18 month contract.
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Moray Pringle
(@MorayPringle) reported
@virginmedia Can you follow up what happened with my complaint? I received an acknowledgement on 3 December by email - so I’d imagine if there has been an outcome issued, this can be passed on to me by email?