Virgin Media Outage Report in Huddersfield, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Batley, Bradford, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth, Elland and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Christine Pilkington
(@Pilki) reported
from
Bradford, England
@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is virgin media broadband down ?
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Wibsey, England
@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Judge Drokk | Mark Hellewell
(@JudgeDrokk) reported
from
Darton, England
@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Md Yuzaiful Md Yusof
(@Yuz6Yusof) reported
from
Leeds, England
Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Jamie Whalley
(@jamiewhalley87) reported
from
Wakefield, England
@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
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Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Paul Waite
(@plrw2010) reported
from
Leeds, England
@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Martin Lowrie
(@ringroads) reported
from
Leeds, England
@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Bradford, England
@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Debbie Ioanna (Author)
(@Debbie_Cleo) reported
from
Queensbury, England
@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
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Vid
(@vid_mitra8) reported
from
Leeds, England
Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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Laney_32🇾🇪 🐓
(@Laney322) reported
from
Thornton, England
Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is your brodband down at the moment Hx5 area ?
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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oakseyboo
(@oakseyboo) reported
@GripperTake68 @virginmedia Cancel them, they’ll soon sort it out.
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Gary Dolman
(@garydolman) reported
@virginmedia 24 hours ? How’s is this prioritising vulnerable customers? Virgin media you have had more than a year to organise your call centres this is nothing but bullshit excuses. STOP TREATING CUSTOMERS LIKE ****. #poorcustomerservice #CustomerService #virginmedia
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Callum Macdonald
(@CallumMac92) reported
@virginmedia id like to log a complaint. I have been having issues CONSISTENTLY with bt sport 3. I have logged a complaint last month and not been resolved. TV is flickering right now. Shambled of a service
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Sally Merritt
(@SallyMe27423062) reported
Hi @virginmedia No Internet all day and now the expected fix time has gone from 3:34pm today to 10:05am tomorrow. Will you be refunding the cost of tethering off mobile for the work video calls I've been on all day? Can I expect the fix time to jump again tomorrow? Thanks
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Lilian Edwards
(@lilianedwards) reported
@virginmedia Today Ok but its been bad for weeks.
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Dylan Mayoral
(@dylanmayoral1) reported
Hey @virginmedia, 40 hours and still no wifi in my area, I expect to be compensated in some way please :) Missed out on quite a bit of work. Also, you guys haven’t posted anything or sent us any updates, yikes costumer service in my opinion.
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Matt Mitchell
(@Matt83887016) reported
@virginmedia @sairey666 You have the shittest service ever, ******* power cuts and ******* unreliable
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Olivia Baker
(@Oliviabaker_x) reported
@virginmedia I’ve tried to contact you so many times it’s getting ridiculous now. Your customer service is awful, we’ve been contacting you for months and never get a response. “Fastest most reliable WiFi” my arse. **** provider my biggest regret is going with you
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MILIND TANNA
(@MilindTanna) reported
@virginmedia Raised an official complaint under reference C-080321709 couple of days back with no response yet. Now relying on technician visit tomorrow, hopefully your technician is helpful.
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charmayne 💙 🐈 🏍
(@charmayne1) reported
@virginmedia why have I been without a land line all day we have been waiting for the hospital to contact us just checked again and it is still not working I am beyond angry