Virgin Media

Virgin Media Outage Report in Huddersfield, Kirklees, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Huddersfield come from postal codes HD1, HD4, HD5 and HD2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Huddersfield, Kirklees, England 03/11/2026 14:55

March 11: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Huddersfield, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Leeds, Huddersfield, Wakefield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalifax Wi-fi
United KingdomBradford E-mail
United KingdomBatley Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomHalifax Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

  • jazzybassman Ricky G (@jazzybassman) reported from Leeds, England

    @virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

  • laurradavis Laurra Davis (@laurradavis) reported from Leeds, England

    @virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia

  • martinbo1972 Martin (@martinbo1972) reported from Ossett, England

    @virginmedia shocking customer service!

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    @virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.

  • SP1D3R_Sway Martin_Sway 🦁🦁 (@SP1D3R_Sway) reported from Leeds, England

    Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia terrible customers service team. Time for me to look elswhere

  • brendanfarrell Brendan Farrell (@brendanfarrell) reported from Leeds, England

    @virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.

  • cgagg Carl. (@cgagg) reported from Birkenshaw, England

    People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gazzasw11 gazza (@gazzasw11) reported

    @Davidbr55025958 @NOT_leftwaffe Not watched a game all year because of the kneeling crap, we cancelled sports package with virgin media. Can’t watch it and definitely will not pay for it.

  • coldplay_sarah Sarah J (@coldplay_sarah) reported

    @virginmedia I've got thru to some Robot. I put 'cancel' but this is from my phone. I haven't got my dad's phone. I can't see my dad due to Covid.

  • paddybrown82 dd82 (@paddybrown82) reported

    @virginmedia I can't get through to your number I was on hold for 50 minutes and hung up as it was costing me 55p a minute to be ignored by you!!! How am I expected to work tomorrow without any internet..this is a complete shambles I just want to talk to someone who can help!!!

  • prioutlaw118 Bob Livermore (@prioutlaw118) reported

    So how long does it take @virginmedia to respond to a complaint made via their own website? 11 days so far, not holding my breath tbh....

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @virginmedia @BBCWatchdog Breach duty of care and still collecting money regularly on evey month without addressing the issues last 2 years - why taking payment happening on time without addressing the issue @virginmedia

  • sambrady96 sam ✨ (@sambrady96) reported

    @virginmedia Hi our has been on and off all day in Warrington, was wondering if there’s an issue in the area or just ours individually?

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @virginmedia Virgin reply Hi,Thanks for taking the time to contact us. We’re just writing to let you know that we’ve received your letter regarding the recent problems you’ve had.First, we'll look into your complaint and try to get back to you with our findings and a resolution as quickly as

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!

  • PowersCat Catherine Austin (@PowersCat) reported

    @virginmedia Told it was an issue in the area. This was before the 10th December. We were not given a new appointment time or a call back

  • PowersCat Catherine Austin (@PowersCat) reported

    @virginmedia Checked all cable connections, rebooted & factory reset the hub over 5 times since Friday. Keeps saying broadband connection issue. Issues since November not resolved by new hub & you cancelled my engineer apppintment via text