Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD5, HD7, HD1 and HD2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Batley, Leeds, Wakefield, Dewsbury, Bradford, Heckmondwike, Sowerby Bridge, Stalybridge, Cleckheaton, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Huddersfield |
Wi-fi | |
| Batley |
Wi-fi | |
| Leeds |
Wi-fi | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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FanExperienceCompany
(@FanExperienceCo) reported
from
Leeds, England
@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
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Victoria Louise
(@Victori54706021) reported
from
Meltham, England
@virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!
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Ben Turner 💥
(@AdventuresofBT) reported
from
Leeds, England
@virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Harvey Sond
(@harveysond) reported
from
Leeds, England
Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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Hassan Farooq
(@hass770) reported
from
Leeds, England
@kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!
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Chris Jay
(@CJay69) reported
from
Brighouse, England
@virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice
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zack jones
(@zackwynj) reported
from
Mirfield, England
why’s my wifi still **** @virginmedia
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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Mark Taylor
(@Mr_Mark_Taylor) reported
from
Kirkburton, England
Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.
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Marcus UK
(@MarcusUK5) reported
from
Leeds, England
When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Louis Sharpe
(@LouisJSharpe) reported
from
Leeds, England
@virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia is down. Again!!! Shocking service for a rip-off cost!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lovely Mobile News
(@Lovely_Mobile) reported
@neerajnayar @virginmedia What? Hope they fix this ASAP for you. Keep us posted
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Built To Win
(@_built_to_win) reported
@virginmedia I was promised a discount on my new bill and this has not been fulfilled. I just rang up again and the woman said she will not give me a discount because i had “some service”. This is ridiculous. Your service started to work during the night time, I work nightshift. “Pointless “
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mirha
(@mirhanova) reported
@virginmedia Yes, in 2019 no response. In 2020, no response. On 5th May I spent 35 mins on the phone after having to cancel 7 meetings resulting in loss of income. Your response: internal feedback provided. Ridiculous!
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Ant
(@TheRandomAnt) reported
@virginmedia A few months ago someone from a cable company cut the cable while digging outside, someone from Virgin connected us to next doors cable short term, every date to come fix it, they didn't show. It's not been well over a month and still not fixed (still connected to next doors).
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Hayden Seymour
(@Diddy_Po) reported
@virginmedia All the phones are there same. No coverage in the house still! Will we be able to leave our contacts as you are no longer providing a service to us?
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Kregg
(@swedishnutlathe) reported
@virginmedia genuinely might be the worst company in the UK I've ever dealt with in my entire life. You are the most disorganised, disconnected and incompetent bunch of clowns I've ever experienced bar none.
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R
(@rrsfuR) reported
@th3bigdog @Iouisxbl @virginmedia It’s awful Atm mums
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Deano
(@forest_red77) reported
@virginmedia Raised a complaint, but told they can't do anything until the works are done, the works aren't getting done so my complaint won't be dealt with
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kar0t
(@kar0t) reported
@MartinSLewis with the squeeze on household income can you raise advantages of leaving tv / broadband contract and resigning as a new customer to get benefits with another member of the household. @virginmedia do now reward loyalty, they just benefit on complacent customers
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Built To Win
(@_built_to_win) reported
@virginmedia I would like to get a discount on the service I pay good money for. Im an active customer, my name: Gavin Grandison, postcode: N17 0AY