Virgin Media Outage Report in Huddersfield, Kirklees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Huddersfield come from postal codes HD1, HD4 and HD5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Leeds, Huddersfield, Wakefield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Batley |
Total Blackout | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Bradford |
Internet | |
| Bradford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
Have just been told by @virginmedia the outage in Thornton will last til 29th September. This company are a complete joke
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
What ******** is up with @virginmedia in Thornton area. Money grabbing bastards are quite happy to charge an extortionate fee for their **** service yet do sod all to fix problems
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
@virginmedia There has been no service since 11 am yesterday and just bland "we're doing our best" pre recorded messages on 150
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raji
(@kay_oraj) reported
@virginmedia Yes even as at now can you imagine the hardship we are being subjected to....this is is not not we have not had this bad
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ABCD
(@ABCD79456334) reported
@virginmedia I've tried to cancel, you've refused details You ain't getting a penny unless you have a CCJ I'll see you useless ***** at county court
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Mark Gale
(@MarkGale) reported
@CllrCarolineRav @virginmedia Hey @virginmedia if you could connect into the BT Openreach network you could use their broadband to alert you when there is a door left open etc. Works great for me. Ask Ring or one of the £2 IOT suppliers to sort you out. Then you could call yourself an internet company!
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Rachel
(@rachiecheeks) reported
@virginmedia terrible customer service, been 5 days without TV now. Was supposed to receive a new box but only got remote control. Now on the phone your staff have no clue!!!!
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eely baboon
(@eelybaboon) reported
@virginmedia my mum is in her 80’s, moved from Sky to VM 2 weeks ago & has had nothing but problems. She does not have a smart phone & there’s no wifi code to connect her v old iPad, which is how she contacts family & friends. The remote does not work & won’t reset. Beyond awful!
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Steven Jackson
(@bomberosteve) reported
from
York, England
@virginmedia Hi my Mum is going into a care home on Monday can you let me have a contact number so I can cancel her landline please .
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stevie-clare✌
(@stevie_clare) reported
@virginmedia yes I have indeed tells me my broadband is fine but there is an issue for TV service which is not effecting me.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
@virginmedia I don’t no issues, but I don’t expect them every couple of weeks. I *do* expect accurate information on your “service” checker. Can you tell me why the service is showing as ok in the M9 area when I’ve been told there’s a fault
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
@virginmedia 2nd time my wifi isn’t working within a month. Service checker says all is well. I ring up. When I finally get through, told there’s a fault in my area. I asked to raise a complaint & the customer service rep says the system is down! I regret switching to virgin
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Lexa de Vere
(@Lexadevere) reported
@virginmedia Hello, Alisha - just to update on my mother's situation. She got a text to say she an engineer would visit next Wednesday (not very priority!). She then got another to say the visit was on hold,as they were looking into a local lines issue. She's still without a phone.