Virgin Media Outage Report in Huddersfield, Kirklees, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Huddersfield come from postal codes HD1 , HD2 and HD4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Huddersfield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Bradford, Batley, Huddersfield, Holmfirth, Wakefield, Dewsbury, Cleckheaton, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 3 hours ago |
|
Halifax
|
Internet | 6 hours ago |
|
Bradford
|
Internet | 12 hours ago |
|
Halifax
|
Internet | 17 hours ago |
|
Bradford
|
Internet | 20 hours ago |
|
Halifax
|
Internet | 23 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
-
michael (@r5008) reported from Greetland, England@virginmedia is your brodband down at the moment Hx5 area ?
-
Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
-
Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
-
Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
-
Martin Lowrie (@ringroads) reported from Leeds, England@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
-
Judge Drokk | Mark Hellewell (@JudgeDrokk) reported from Darton, England@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
-
Paul Waite (@plrw2010) reported from Leeds, England@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
-
Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
-
Jordan (@jordfcs) reported from Bradford, England@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
-
-
Jordan (@jordfcs) reported from Bradford, England@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
-
Jamie Whalley (@jamiewhalley87) reported from Wakefield, England@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
-
Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
-
Vid (@vid_mitra8) reported from Leeds, EnglandVirgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
-
Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
-
Guy Leech (@guyrleech) reported from Wakefield, England@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
-
Joe Hirst (@JoeMHirst) reported from Halifax, England@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
-
anne l (@annie7hudds) reported from Fenay Bridge, England@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
-
Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
-
Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jayne (@jayniecakes) reported@virginmedia hi any outtages in L25 pls? My tv signal on mutiple channel has been cutting out intermittently all morning even after rebooting?
-
Neil Gateley (@Neilgateley) reported@virginmedia I'm having a nightmare of a time trying to get my contract/bundle reduced. I've called 4 times with no success. Communication issues and your representative just hung up on me after making noises down the phone pretending there was interference after 43 mins! Help!
-
Rubina (@Rubina16271322) reported@virginmedia my 78 old vulnerable neighbour caring for a husband with dementia was misold a mobile contract and spoken to rudely. Complaint no. C070222577. Can someone help.
-
Dmitri Old (@DmitriusOld) reportedThis crap never ends, does it? Now @virginmedia making it a pain to get in touch to discuss my future contract. I hate this customer "service" world. Just appalling. Utter contempt.
-
Hilly Marshall (@hylt64) reported@virginmedia So basically to terminate my services I need to speak to an agent but I can’t speak to an agent because they don’t pick up the phone What a cracking business model that is then once you’ve joined your snookered No wonder you advertise nobody likes to leave Virgin Media You Can’t
-
Jack (@lemmonjack_) reported@virginmedia Thanks but your app doesn’t work. when I call and go through the IVR it tests the line, the line is fine, but the wifi connection is shocking. I just want to speak to a human being- your live chat, web chat, text chat, and IVR prohibit this. Is there no simpler solution?
-
HMND (@Hammondsy) reported@virginmedia The WiFi signal continually drops out. I have a booster which worked for a bit but isn’t any longer. I’m even having problems with wired connections. When you run a test from your end it looks ok but it’s not. I think it’s an issue with the router.
-
Jane Common (@JaneCommon) reported@virginmedia Text at 10:46, no ref number. Thanks for trying to help at least.
-
Andy Parsons (@andyPeas) reported@virginmedia No internet since Sunday. Not getting fixed until tomorrow. Tried 3 separate departments, (having held for 15 mins+ on each) for help. No one can do anything. Just not good enough.
-
Lizzie Milne (@ekitmilne) reported@virginmedia I've just been hung up on in the process of trying to raise a complaint (having been on the phone for an hour and been put through to the wrong team). Not the best.