Virgin Media

Virgin Media Outage Report in Huddersfield, Kirklees, England

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The latest reports from users having issues in Huddersfield come from postal codes HD4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Huddersfield, Kirklees, England 12/23/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Huddersfield, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Halifax, Wakefield, Huddersfield, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth, Elland and Stalybridge.

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City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Total Blackout
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomBradford Wi-fi
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

  • kelechi_okegbe Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England

    @virginmedia I have no Internet at home since Saturday. Please help

  • DClark_Bland Daniel Clark-Bland (@DClark_Bland) reported from Leeds, England

    Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont

  • RoseyMacdoo Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England

    @virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?

  • hannahiscontent Hannah Mason (@hannahiscontent) reported from Huddersfield, England

    @virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’

  • Gingernuts73 Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️ (@Gingernuts73) reported from Huddersfield, England

    Is there an issue with @virginmedia in Huddersfield today?

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out

  • cheftonymulgrew Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England

    @SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers

  • beccaAjones Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s crap 💩

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?

  • kektyke1875 Ian Hart (@kektyke1875) reported from Darton, England

    @virginmedia hurry up and sort your service out. Been down most of day S75 region

  • jhbascombe James H Bascombe (@jhbascombe) reported from Bradford, England

    @virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.

  • pheniusfreak Andrew Howard (@pheniusfreak) reported from Wibsey, England

    @virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics

  • Bevster Bev Naylor (@Bevster) reported from Wibsey, England

    @virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • searchandrew Andrew Dipper 📈 (@searchandrew) reported

    Didn’t want to cancel but I wasn’t given any reasonable alternative - only option was to pay as much as I’m paying now for poorer internet/no TV. I literally just want internet for a reasonable price but felt like @virginmedia weren’t interested in keeping a loyal customer. Poor.

  • jordski_molloy jordan molloy (@jordski_molloy) reported

    @virginmedia customer service is astonishingly bad. Truly never known anything like it. Had someone hang up on me x 2, promised a call back that never happened x 5. On hold NINETY minutes and counting today. Everyone I DO get through to has no visibility on any prior discussion.

  • MohammedSaghi13 Mo Saghir (@MohammedSaghi13) reported

    @virginmedia After waiting on the phone for 1 and half hours. I got through to your customer service, who has disconnected the call after mentioning i want to cancel my contract. I am now having to call again and hope noone disonnects this time. Awful

  • Pullen1990 Dean Pullen (@Pullen1990) reported

    @virginmedia Been trying to get of Virgin Media for 3 days, constantly busy! Awful service last few days and contract about end. Can’t speak to anyone about it either....

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @virginmedia I closed my home broadband account with you over 4 months ago when I moved home. However you still have not updated my credit record and having something linked to my old address is causing issues on my credit report! 😡

  • btc55_btc @BtC (@btc55_btc) reported

    @virginmedia Are customer services working today?

  • strolive Vanessa (@strolive) reported

    @virginmedia I do Please send me a number via DM where i actually can get help

  • melGatward94 mel gatward (@melGatward94) reported

    @virginmedia your Service is beyond diabolical. We had your equipment installed on December 23rd. Since then we have contacted complaints, with no response, had 3 technicians who all say there is an issue with the line on the street, they’ll send another technician to fix (1)

  • leeshrimpton Lee Shrimpton (@leeshrimpton) reported

    @virginmedia 1 hour wait time on phone still haven’t got through even calling as a customer , the is only so long you can use covid as a excuse

  • bigalby56 Alan Goddard (@bigalby56) reported

    @virginmedia Unusually there are no issues in the area, I spoke to someone who told me to restart the hub, I’ve been restarting and resetting constantly. They did something and I appear to have some sort of wi fi back but everything that is connected to Ethernet has stopped. Now at Wits end.