Virgin Media Outage Report in Huddersfield, Kirklees, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Huddersfield come from postal codes HD5 and HD2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Leeds, Heckmondwike, Sowerby Bridge, Huddersfield, Wakefield, Stalybridge, Cleckheaton, Brighouse, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Halifax |
Total Blackout | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
-
El x
(@ella_makes) reported
from
Halifax, England
@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
-
Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
-
Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
-
Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.
-
Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
-
Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
-
Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
-
Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
-
El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
-
Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
-
Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
-
Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
-
Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
-
Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
-
charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
-
Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
-
Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
-
Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
-
James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
-
Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ash
(@BusWnakers) reported
@virginmedia I've just been on the phone for some help after waiting for 20 mins the person put the phone down on me, your the worst customer service ever so hard to speak to someone.
-
Upthereds2021 🇺🇦
(@upthereds2021) reported
@virginmedia Another engineer out for the second month in a row to service a brand new router and your website to check service status is even down. You complete useless pricks, thank god we’re leaving in less than 2 weeks, how you’re still a company is beyond baffling,
-
Paul Pepper
(@PEP939) reported
@virginmedia Thanks for the reply, but your Web page doesn't work for me and hasn't for a while. I'll keep in touch by your automated phone line.
-
Becci Gant
(@BecciGant) reported
@AshleyPadget @virginmedia My time to fix has changed again now was 10am then went to 13.20 n now gone to 17.20 ... ive had nowt but hassle weekly with my services since the blackout last year on black Friday I missed all deals with no Internet... but ive no ariel outside so when tv down we no tv at all
-
Dean Gelder
(@DeanGelder) reported
@virginmedia wow you suck been down since 11am yesterday its now estimate fix 5.20pm today hope im getting reinbursed of missed services and all my mobile data ive had to use. Shocking customer service
-
Sophinia
(@Sophinia1989) reported
@virginmedia @TerraceFabulous The service page isn't even working!!!! This is beyond a ******* joke. Instead of the bullshit copy and paste answers, how about giving us proper ******* updates
-
Nick Grubb
(@njg330) reported
@virginmedia Hello @virginmedia I am trying to cancel a engineer visit, supposedly easy through the app. It is impossible- link does not work. I do not want to be charged £25 as network issue resolved and I won’t be in. How do I do it?
-
keelo
(@staycalmontwitt) reported
@virginmedia hi virginmedia . I am an existing customer looking to change packages. Can you confirm that black Friday deals are for existing customers aswell ? Manythanks :)
-
尺丨匚卂尺ᗪㄖ 爪乇ᗪ丨几卂
(@RKD_Medina) reported
@virginmedia During the week wife can’t work from home and now another weekend with no broadband. To top all that i can’t even access My Virgin Media account for whatever reason. The customer service is as useless as your connection. Going to to cancel this contract
-
Sausage Man
(@Full_English) reported
@virginmedia Finally after 5 days there is a message on the website acknowledging there is an issue in my area, an engineer is attending to with an expected fix time of 11pm today.