Virgin Media

Virgin Media Outage Report in Huddersfield, Kirklees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Huddersfield, Kirklees, England 12/07/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Huddersfield, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton, Elland, Wakefield and Stalybridge.

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City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomBatley E-mail
United KingdomHalifax TV
United KingdomLiversedge TV
United KingdomHalifax Internet
United KingdomHalifax Internet

Community Discussion

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Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

  • macchillan Stuart MacMillan (@macchillan) reported from Leeds, England

    @MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day

  • ataraxianautist 👻 Ghosty Gò.Ó 👻 (@ataraxianautist) reported from Leeds, England

    @gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia why is broadband service not working again!!!!

  • MeKeiron KDH (@MeKeiron) reported from Leeds, England

    @virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave

  • tigerman2570 Philip Woolford (@tigerman2570) reported from Leeds, England

    @virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia let down again. same thing every year told different things by different people. Sky here I come

  • Stowy83 James Bairstow (@Stowy83) reported from Bradford, England

    @virginmedia Sick of poor customer service

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.

  • mrslebs2009 I am Shona (@mrslebs2009) reported from Brighouse, England

    Tv and phone ok, but broadband still down #helpneeded #virginmedia

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all

  • paulthebantam Paul Farndale 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌧 (@paulthebantam) reported from Bradford, England

    @DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.

  • leftfield289 Andrew Davies (@leftfield289) reported from Leeds, England

    @virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again

  • SamanthaCarmic7 Samantha Carmichael (@SamanthaCarmic7) reported from Leeds, England

    @virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke

  • tigerman2570 Philip Woolford (@tigerman2570) reported from Leeds, England

    @virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • devtibb tintin (@devtibb) reported

    @virginmedia Good job my contract finishes end of month what a **** show of a company

  • rysetko Maryse (@rysetko) reported

    @realvinchenski @jasonkneen @virginmedia Except this happens literally every 2 days and they’re charging abhorrent amounts of money for awful service

  • nardinadawnfire Alantia Dawnstar (@nardinadawnfire) reported

    @virginmedia Piss poor

  • Frondulate1 Frondulate (@Frondulate1) reported

    @virginmedia Intermittent? Nope. Unless that word has been redefined. It's just 100% down.

  • Chrissy60023974 Chrissy (@Chrissy60023974) reported

    @virginmedia Unfortunately I have seen a repeat of crap customer service, I apologise to all those @virginmedia who might be affected - but you're not getting my payment this month

  • lindsayv1977 lindsay (she/her) (@lindsayv1977) reported

    @virginmedia trying to set up my new sim there’s an issue calling ‘789’ is getting a beeping tone. The website is coming up blank on contact us page not a great start. Any ideas?

  • CarpeDiemTNO TNO (@CarpeDiemTNO) reported

    @virginmedia Your service sucks A$$, get it fixed.

  • thechilledpanda Mike Chilton (@thechilledpanda) reported from Bramhall, England

    @virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.

  • StephBriggs8 Steph Briggs (@StephBriggs8) reported

    @virginmedia Would help if your website was working or when trying to phone it did more than say "we're busy" and end the call. Appalling service way below your normal standards

  • JessicaRebekah5 Jessica Rebekah Ryan (@JessicaRebekah5) reported

    @jaljapanairlin1 @virginmedia @macavanagh Fully agree I pay £67 a month for the top broadband and tv packages and only recently found out they’d left me with a broken router for 6 months meaning daily surges kept cutting my wifi and they didn’t offer me any deduction from my bill until I raised hell 😭