Virgin Media

Virgin Media Outage Report in Huddersfield, Kirklees, England

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The latest reports from users having issues in Huddersfield come from postal codes HD5 and HD2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Huddersfield, Kirklees, England 01/19/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Huddersfield, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Dewsbury, Halifax, Batley, Bradford, Heckmondwike, Sowerby Bridge, Huddersfield, Wakefield, Stalybridge, Cleckheaton, Brighouse, Liversedge and Holmfirth.

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City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomDewsbury Internet
United KingdomHalifax Wi-fi
United KingdomLeeds Wi-fi
United KingdomHalifax Internet
United KingdomHalifax Internet

Community Discussion

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Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

  • AdamPagett3 Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

  • suellen2623 sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • philter66 Phil Turner (@philter66) reported from Leeds, England

    @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

  • AdamPagett3 Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia That checker like my service doesn't work

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Shepley, England

    @virginmedia 7 days and still no @O2 resolution

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

  • Bexwa Rebecca (@Bexwa) reported from Dewsbury, England

    @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

  • SamWalker03 Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

  • Churchill0782 The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

  • philter66 Phil Turner (@philter66) reported from Leeds, England

    Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

  • Churchill0782 The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

  • Churchill0782 The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

  • Jp_Leeson John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

  • MatthewJP2014 Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

  • Nigel_BigNn Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • SamWalker03 Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • Jp_Leeson John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

  • bezzyboy88 Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenwise1 steven wise (@stevenwise1) reported

    @virginmedia Yes I’ve been trying since my first message on here to talk to an adviser and I’m still waiting. I’m waiting on text now. It wouldn’t be so bad if I could see any improvements in service but I don’t. I see new customers being treated better than loyal ones

  • buckle_jessie Jessie (@buckle_jessie) reported

    @virginmedia I was told a lack of Engineers. Which I completely understand. However, I then received a text message last night saying that the package was being delivered today and that I will receive a time slot (which I never received).

  • kellyking1987 Kelly Sanderson (@kellyking1987) reported

    @virginmedia are so bad. Been waiting 5weeks for external work to be done! No one knows why it’s delayed. No one keeps me updated. 4 advised guaranteed I’d be online by now. Due to their delays we’re paying £50 per DAY to travel to the office as we can’t work from home.

  • Moodie_WW Moodie (@Moodie_WW) reported

    @virginmedia your internet has been absolute dog **** for the last 2 months, instead of pushing the blame onto your customers after countless issues/reports why not just own up that you're at fault and you're going to atleast try to sort something out!

  • calks93 sarah michelle 🏳️‍🌈 (@calks93) reported

    @virginmedia Nothing in spam/junk. I would’ve expected to get a contract or something when I joined as a new customer in December? But I have no info at all. I’ve asked today over the phone but they said they had to send it in the post which will take at least 7 working days.

  • AndyDellar Andy Dellar (@AndyDellar) reported

    @virginmedia Any help with anything? I've had a dreadful all round experience

  • shadypops shades (@shadypops) reported

    @virginmedia Between 20 and 30...paying for 200, which is guaranteed at 50%, aledgedly... But no where near that. The support on this issue has been absolutely awful... This is just a snippet of the ridiculous messages VM staff have sent me

  • grboutdoors Glenn Barry (@grboutdoors) reported

    @virginmedia @virginmedia are you ‘resolving’ my issue then?

  • robin_haughan Robin haughan (@robin_haughan) reported

    @virginmedia #virginmedia any update? We are now approaching 8 weeks without a a working service #LutzSchüler

  • catrinakJArmy Catrina (@catrinakJArmy) reported

    @virginmedia Thanks for your reply. I’ve tried that but it just redirects me to my online account. I can’t find how to actually talk to someone. Every option I choose directs me to ny account but I can’t resolve my issue there. Is there not a phone number I can call?