Virgin Media Outage Report in Huddersfield, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Dewsbury, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Rosey MacDoo
(@RoseyMacdoo) reported
from
Leeds, England
@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Richard Hizzard
(@Hizz67) reported
from
Greetland, England
I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Griffiths
(@filan10) reported
Wait over a month 4 a @skytv to “fix” a tech issue.. they issue us with a faulty box-spend over an hr on the phone for them to now tell us we have to deal with no tv for a further week until the next avail engineer can come out?! Is this a joke.. @virginmedia can you do better??!
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Paul Tweedle
(@torlporl) reported
Hey techy friends, are any of you on @virginmedia broadband? Are any of you at you absolute whits end with it? Half the time wireless devices in the house won’t even connect to the piece of **** router! I hate that I don’t know more about networking!!!
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Fay Horan
(@faybees30) reported
@virginmedia please help us...our WiFi won’t stay connected and we can’t get through to speak to anyone
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.
(@SirBradderz) reported
@virginmedia customer service levels are shocking, hold for 2 hours..claiming 100mbps yet receiving less than 1000 kbps. Absolutely shocking!!!!!
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Ran Young
(@Ran1ry) reported
@virginmedia Try calling back a 100 families with technical issues 🤔🤔
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Paul Tweedle
(@torlporl) reported
@K_0 @virginmedia So it IS the router? Which router did you get? Weighing up a mesh network. Honestly it’s awful! We’re resetting the router multiple times a week and tonight - twice with no improvement! I’ve bough apple HomePods and they appear to be **** buy I’m betting they’re not!!!
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Ran Young
(@Ran1ry) reported
@virginmedia No one answers dude I'll leave it . I give up now ...spent over £25,000 with Virgin over the years sad it's come to this your service has completely fallen apart. We have a data dongle from @ThreeUK use that mostly to guarantee internet services through the day.
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John Minett
(@Floating_panda) reported
@virginmedia my supposed M500 connection keeps dropping, and when it comes back I'm getting anywhere from 66 down to 1 Mbps... been on hold for 30 minutes tonight...was on hold for over 50 the other night before it just cut off. #virginmedia
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Shyam Menon
(@ShyamDwar) reported
@SeaninPinner @virginmedia Thanks for the update Sean! Surprising that even after being down for 1 full day, they are unable to arrange generator.
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civil_savage
(@david__123) reported
@virginmedia @Flav_Bateman @lawrence_bury My internet has been pathetically slow for 2+weeks now. I am paying a lot of money for a fast connection so I feel you are ripping me off. Is it worth it to phone customer service and wait in a half hour queue just to be cut off or do I cancel the direct debits?