Virgin Media Outage Report in Huddersfield, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Wakefield, Batley, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton, Elland and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Wakefield |
Internet | |
| Batley |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Richard Hizzard
(@Hizz67) reported
from
Greetland, England
I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Gibson
(@jamesgibson279) reported
@virginmedia again using 3G to tweet as no broadband, after months of problems and it ‘being fixed ‘ it’s just as bad, WiFi strong but no internet, not paying next bill, not one penny.
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Chris
(@axisofweasel) reported
@virginmedia any chance you can help recover my mums emails? Her NTLworld account has finally closed and she’s lost everything. Huge amount of contacts etc. She’s totally devastated and had no notice of this. Any help recovering the emails to export would be amazing!
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Mark
(@m_v_bridgman) reported
@virginmedia Nope. According to the service status everything is fine and dandy. It always says the same but everytime it rains more than a little drizzle our internet goes down.
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Lisa Felstead
(@LmuzF) reported
Wow! Thank you so much @virginmedia for keeping me on hold and then cutting off the phone calls for which feels like the entirety of my Saturday. And still not fixing the problem. Incredible service. #virginmedia #dreadful #shouldagonetosky
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Paul Gaskell
(@PaulGaskell11) reported
@virginmedia Hopefully I'll have a new Service Provider! Thanks for nothing #virginmediadown
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Themis
(@ThemisJ3) reported
@virginmedia What's the process for registering a phone for repair under warranty? Twice now with same issue, tried your chat bot (utterly useless) now in queue for 2 hours for someone called Leslie. Booked repair last week, no box has arrived. Virgin, you're a mess & a disgrace.
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Jannerman RN 🇬🇧🇺🇸🇮🇱🇲🇹
(@Jannerman5) reported
@virginmedia Yer, fix my bundle oh, & e mail, cheers 🤨
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Ricky
(@thotfulwalrus) reported
@m_v_bridgman @virginmedia I have the same issues. My junction box is across the road from me and in a very very sorry state I.e no door cover, the last time virgin repaired it they just put tape around it to hold it together. Virgin just don’t care about hardware only money it seems.
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Nicholas Poole
(@NickPoole1) reported
@virginmedia I couldn't get through to you to lodge one. Also, I have zero interest in being managed through your de-escalation script. The service is below the advertised level and has had too many faults.
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Andrew Brooks
(@WebelWebel) reported
@virginmedia ...just tell us a bulldozer driver has cut through the cables, or there's been a fire at the exchange, and for f@%ks sake build more resilience into your network. I was at IT Orofessional for 35 years. If I had a network as non-resluent as Vurgin's, I wouldn't have lasted long!