Virgin Media Outage Report in Huddersfield, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton, Elland, Wakefield and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Total Blackout | |
| Batley |
||
| Halifax |
TV | |
| Liversedge |
TV | |
| Halifax |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paper Rifles
(@PaperRifles) reported
@virginmedia Unless the improvement is a new router, I’m not sure there’s much that can be done there. The signal drops when I am within a metre of the router, and the tv is hardwired into the router and drops too.
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Rob Watson
(@RobWats54280499) reported
@virginmedia I’ve been billed the wrong amount spoke to the texting service team on 3 separate occasions who keep telling me they are going to sort it but nothings happened and it’s so hard to get through to them ?
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alex price
(@alexpriceglam) reported
@virginmedia I’ve called virgin customer services so many times a different story every time . Virgin media customer services are appalling I want to leave !
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Rossa Keating
(@RossaKeating) reported
@virginmedia I’ve made you aware of the issue,@sccstreetsahead believe it’s your responsibility, so why can’t you escalate?
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Shane Woodward
(@basicchipmunk) reported
@virginmedia Dont access them just tell a managed you have a pissed off customer go do some work!
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James Beckett
(@TheAlphaGuru) reported
@virginmedia Cannot get internet in modem mode with Hub 3 when connecting devices via ethernet. Called your support team who told me because it works in router mode they won't send an engineer out or fix the issue unless I pay extra. Modem mode is a service the Hub should offer!
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Scott James
(@ScotttJamesss) reported
@virginmedia why are all my HD channels not working properly.. 😳😡
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Shane Woodward
(@basicchipmunk) reported
@virginmedia I have called. I have Webchatted. I have SMS Text Messaged. I have Emailed. I have Tweeted not tried Facebook yet but was hoping someone might actully read this and think oh **** no ****** getting back to this PAYING CUSTOMER
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Scott Gray
(@Scott17Gray) reported
@virginmedia Can you explain to me why I've sat on the phone for well over 2 hours! To just try and end my contract at its end date. To be thrown in every department going, whilst also the phone hanging up on me every time! Terrible customer service! I am so glad I'm leaving!
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michael sharp
(@mickey77) reported
@virginmedia can’t sign in to virgin media again. Asking me to ‘check back’. This was hours ago and yes I tried logging in on a different device....