Virgin Media Outage Report in Huddersfield, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Huddersfield come from postal codes HD5, HD2 and HD4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 04: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Huddersfield, Bradford, Wakefield, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth, Elland and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Beau
(@fastnodeceo) reported
from
Leeds, England
@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Pennine HR - your HR partners in business
(@PennineHR) reported
from
Huddersfield, England
@vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Pennine HR - your HR partners in business
(@PennineHR) reported
from
Huddersfield, England
@vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
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Paul Knowles
(@ScampyFryNinja) reported
from
Drighlington, England
@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔
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Victoria Louise
(@Victori54706021) reported
from
Meltham, England
@virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.
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★ Kay ★
(@MissModette) reported
from
Leeds, England
@RestartCarl @virginmedia BT are just as bad.
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta
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Chris McCulloch
(@Chm14Mc) reported
from
Wakefield, England
@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Gareth Smith 🇬🇧
(@Gstraitz) reported
from
Leeds, England
@virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Emma Marianne 🇩🇰🇬🇧
(@emma76history) reported
from
Huddersfield, England
@virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Bee
(@brooktop68) reported
@eerosupport @geteero @virginmedia Thanks I’ve just emailed support from the website
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Z Taf
(@TafadarZ) reported
@virginmedia C-0501221021 - ZANE TAFADAR I am willing to come to a resolution but no manager is willing to bother, what Virgin have done is nothing short of criminal and goes against all ethical practice laws. Yet it's ignored like it's nothing. Not to mention the amount of stress caused
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NOJ75
(@Noj75Jon) reported
@virginmedia @UtdStevo Same issue for me on Destiny 2 only. Been kicked out of the game constantly all day!
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Jake Kelly
(@jakek07) reported
@virginmedia You are missing my point, I have been with Virgin for a number of years as a customer, if your company isn't willing to fit a cable into to my new property why should I be penalised with a £234 charge? It makes no sense, if anything you should apologize and not charge me said fee
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UnknownWarrior
(@SkillMaestro25) reported
@virginmedia Yep, rebooting had been done and the issue still there, seems like an issue on your lots end, I can even do forgot password because it keeps giving me that screen in the original tweet
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Gary Benham
(@GazBenham) reported
Just been notified of an inflation busting 6.1% increase to my @virginmedia media bill, despite never actually hitting the promised broadband speeds. Time to revisit the BT offer I guess!
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Amrit kahlon
(@amritkahlon86) reported
@virginmedia trying to cancel my broadband/tv/phone package for the last 4 hours. Get to the final part with your employees and they keep cutting the phone off. Why is it so hard to cancel a subscription with you
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**** Dixon
(@jinxs67) reported
@virginmedia what price loyalty? Can’t believe you really want to charge a loyal customer double a new customer. Rip off
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salma ✿
(@tbesodefenceles) reported
@gottabeolivia if you have o2 or virgin media for phone or wifi it’s like a customer rewards thing
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Jo
(@jo_armson) reported
@virginmedia why is it taking over 1 hour on hold for some technical support ??? Still on hold as I tweet.