Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD2 and HD4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Huddersfield, Leeds, Wakefield, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth, Elland and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Andy Powell
(@p0welly) reported
from
Greenfield, England
For the live of God @virginmedia stop digging and fix your bad practices.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danzzig 🎮
(@Danzzig) reported
@virginmedia Only problem I’ve had is the shed at the end of our garden was poor on the connect app. It said I needed a booster but the “get now” button wasn’t working. Any other way I can order one?
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TK
(@MsTKIndeed) reported
@virginmedia Router has no Internet light. Can the known tv problem in that postcode affect broadband?
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carl mchugh
(@carlmchugh) reported
Well that's my tv package and internet down till god knows when till we getting credited to our accounts or what? @virginmedia #virginmediadown
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Dorothy Terhune
(@DorothyTerhune) reported
@virginmedia Agent 2 who was called the day after in order to rectify confirmed that the initial agent had incorrectly processed the request and notified that while he could not turn the service back on for my final day at old address, it would definitely be fine for move
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PIZZABLOB
(@PIZZA_BLOB) reported
@MsTKIndeed @virginmedia @Cheqraise1 They're going to keep sending you in circles as if they dont know what the issue is until the issue is fixed on their end in order to no have the whole country register a loss of service otherwise they lose out on profits
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Savvy
(@Cheqraise1) reported
@virginmedia said 4pm but it is back now, but for how long?!. This isn't just about today though. Its about this becoming a common affair. Also when are you going to start compensating customers in a particular area for outage time? You shouldn't need to be asked for it!! Log this complaint!
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decksteria
(@decksteria) reported
Extremely dishonest sales tactics from @virginmedia over the weekend. Who do I make a formal complaint to? @richardbranson
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RubberJohny
(@johnylowe) reported
@virginmedia Yes. Apparently we are not. The neighbors service seems to fine as well.
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PIZZABLOB
(@PIZZA_BLOB) reported
@MsTKIndeed @virginmedia @Cheqraise1 They're going to keep sending you in circles as if they dont know what the issue is until the issue is fixed on their end in order to not have the whole country register a loss of service otherwise they lose out on profits
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Hannah Bond
(@h_rbond) reported
@virginmedia This is as terrible a response as we get on the phone! I have no intention of using yet another method to communicate with @virginmedia when it is your responsibility as a service provider to provide internet, & whichever method of comms we use, we still have no connection!