Virgin Media

Virgin Media Outage Report in Huddersfield, Kirklees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Huddersfield, Kirklees, England 12/01/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Huddersfield, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Dewsbury, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield, Stalybridge and Huddersfield.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Internet
United KingdomHalifax Internet

Community Discussion

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Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

  • pheniusfreak Andrew Howard (@pheniusfreak) reported from Wibsey, England

    @virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.

  • jaymzzb James Brook Photography (@jaymzzb) reported from Brighouse, England

    @virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.

  • Bradders23Tim Tim (@Bradders23Tim) reported from Wilsden, England

    @virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!

  • KevinHylton1 Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England

    @virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????

  • charlottegrifff charlotte griffiths (@charlottegrifff) reported from Dewsbury, England

    @comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!

  • jhbascombe James H Bascombe (@jhbascombe) reported from Bradford, England

    @virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.

  • _DougClark Doug Clark (@_DougClark) reported from Halifax, England

    @virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.

  • kektyke1875 Ian Hart (@kektyke1875) reported from Darton, England

    @virginmedia hurry up and sort your service out. Been down most of day S75 region

  • nichola109 Nichola Atkinson (@nichola109) reported from Halifax, England

    @virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?

  • cheftonymulgrew Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England

    @SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nnickr Nick Ratcliff (@nnickr) reported

    Install kit for 500 users, connect 1000 users. Expect everyone to work from home and fail to install extra equipment and then fail to deliver usable broadband #virginmedia #bransonlineshispocketswithnhsmoney

  • Baking_Good Clive (@Baking_Good) reported

    @hashtagmeltham @virginmedia Absolutely. Spent 60mins on hold yesterday, and 75mins today. It really is a pathetic level of service that @VirginMedia provides. My wife works from home for a US-based organisation. How is she supposed to conduct Zoom meetings? Its been like this on and off for weeks.

  • FMDoop Doop (@FMDoop) reported

    @SkyUK is so poor. Internet speeds nowhere near what I pay for. Guaranteed wifi in every room. Bullshit. Currently unable to watch football due to my reception keeps dropping out. I miss @virginmedia. #SkyOut

  • rossthe45king 尺ㄖ丂丂 (@rossthe45king) reported

    @virginmedia Also, to say I can have an upgraded box then remove that is ridiculous. I tried reordering through link and it says it's confirmed but again your agents say it's not and so does your site. Also, these overseas call centres are terrible, the agents constantly hang up on you 2/2

  • 2004Kane Kane Grigg (@2004Kane) reported

    @virginmedia is there any way I can request a call from a CSA? For weeks now our broadband has been shocking, we pay £46 a month for the slowest speeds. Never works properly and cuts off completely regularly. I want it sorting. I can't get through on the phone.

  • kathjt1976 kathryn mccarthy (@kathjt1976) reported

    @lizza179 @virginmedia Good luck Liz, we had years of awful customer service. Since we changed providers last week they’ve called me 3 times!

  • Sibbons0 Grizzly0566 (@Sibbons0) reported

    @virginmedia what ******** is going on with the WiFi tonight can’t even watch 1 YouTube video without the WiFi cuttin out my dads paying an extra £10 a month for better internet and it’s getting worse

  • OldLadyUTFT Pablo (@OldLadyUTFT) reported

    @ALANMYERSMEDIA @virginmedia Binned them off year's ago Al horrible company.

  • chrisjprice67 Chris Price (@chrisjprice67) reported

    @virginmedia I have spent 3 hours on the phone over 4 days to resolve issues to my ‘super fast’ #broadband which was installed 1 week ago. My Broadband service is appalling at best & constantly dropping. What am I paying premium price for 500mb Download speed for??

  • AndyWaspsFan Andrew Hemmings (@AndyWaspsFan) reported

    @virginmedia What an absolute joke. My Dad is trying to leave your pathetic company due to your pathetic broadband and customer service.3 hours on hold to get through to someone that just hangs up the phone TWICE. He is not in contract with you so will just be cancelling his D/D