Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD1 and HD2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Huddersfield, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Leeds, Batley, Huddersfield, Holmfirth, Wakefield, Dewsbury, Cleckheaton, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
Wi-fi | 5 hours ago |
|
Halifax
|
Total Blackout | 7 hours ago |
|
Leeds
|
Wi-fi | 8 hours ago |
|
Halifax
|
Wi-fi | 15 hours ago |
|
Leeds
|
1 day ago | |
|
Leeds
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Lucy (@lshudall) reported from Gildersome, England@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Chris Hutton (@Chris280479) reported from Dewsbury, England@vmbusiness this service is pathetic been on hold for 45 minutes
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Sarah Devall (@SarahDevall) reported from Leeds, England@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Katie 🖤 (@katiewood91) reported from Leeds, England@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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sarah-louise davison (@sarahdavison88) reported from Huddersfield, England@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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I am Shona (@mrslebs2009) reported from Brighouse, EnglandTv and phone ok, but broadband still down #helpneeded #virginmedia
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Lucy (@lshudall) reported from Gildersome, England@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Brendan Fatchett (@bfatchett) reported from Horbury, England@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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spencer robertshaw (@spenrobertshaw) reported from Leeds, England@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Chris Burden (@Chris_a_Burden) reported from Wakefield, England@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Vicky Miller (@Millerbird78) reported from Gildersome, England@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Andrew Davies (@leftfield289) reported from Leeds, England@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Brendan Fatchett (@bfatchett) reported from Horbury, England@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Chris Hutton (@Chris280479) reported from Dewsbury, EnglandNothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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👻 Ghosty Gò.Ó 👻 (@ataraxianautist) reported from Leeds, England@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Shauny P ♈️ 🏴 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Lucy (@lshudall) reported from Gildersome, England@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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George Danielczuk (@gdczuk57) reported from Bradford, England@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Artificial Original (@RTFishalOrijnal) reported@virginmedia @TheShannimal_ “Solves a lot of issues”. Read the previous tweet. Four people in the same street with the same problem. Surely that’s got to be an external fault? That reply is an insult tbh. Checking connections, resetting router is something anyone would do before asking for help!
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Terry Hughes (@ctidbluemoon) reported@virginmedia It never had any issues with the hub 3 though so surely that puts it down to the hub 4 though
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Jools1987 (@StoneHindle) reported@virginmedia No actual person to speak to. There is no customer service.
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The True Plasmarion MC (@ThePlasmarion) reported@virginmedia, why is your broadband in the northwest constantly flickering on and off? I know it ain't an issue on my end, cos I've done every diagnostics test, and nothing on my end is at fault, so what's up? I have time sensitive stuff I need to get done. So fix the issue.
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Cathy (@Cathy_Morg) reported@virginmedia I’m aware of that but I was offered more expensive bundles ? I see you also don’t understand the manor of their wording I have made a complaint
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Holly ✨ (@hollyaber_x) reported@virginmedia Hi, is there a number I can call regarding moving home? I have been on hold for a while to the online chat service & have tried it the past few days. I am moving to a property you don’t provide a service to so I need to cancel. Thank you.
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Lee Randall (@randallwrites) reportedGood to know I can still rely on extortionately expensive @virginmedia wifi to go down when it rains.
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Ianardo (@hebberts_ian) reported@virginmedia Im not sure, when we check it says no known problems in your area, but to be honest this has been going on since we moved across a few months back, can you please get someone to call us reference this
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Janis JTR (@JanisTriblis) reported@virginmedia Not recommend any service at all , because customer service is horrible and biggest scam ever I seen.
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Rogue Orangutan (@rogueorangutan) reported@virginmedia I got through on Thursday after 2 hours of waiting, was promised an update and given an ETA on fixing the issue (16:45 on the Friday) still no resolution or update. Constant promises broken or dismissed