Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD5 and HD2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Wakefield, Leeds, Dewsbury, Bradford, Heckmondwike, Sowerby Bridge, Huddersfield, Stalybridge, Cleckheaton, Brighouse, Liversedge and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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thirstykirsty77
(@thirstykirsty77) reported
from
Halifax, England
No service from @virginmedia good job I still have a DVD player! Chosen entertainment.. Spaced. 😁
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
Thanks @virginmedia my wife is in floods of tears after speaking to an absolutely despicable man, a manager, called Chris who we believe is based in Edinburgh. A lengthy complaint will be put in about this. You just can’t treat your customers like shit, like this man did #bully
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
@virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Not Mitch
(@Mitch__cr) reported
@virginmedia Good morning, I need some help. I ordered a self-install broadband and the expected delivery date was yesterday and I have still not received it. I also didn't get an email or text from Yodel and I cant call up because they ask for an account number which i dont have
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kim booth
(@kimbooth21) reported
@virginmedia I have no idea! Your call handler's were that rude and ignorant that I ended the call on the 3rd idiot I was passed to after 30 mins on the phone, half of that in hold, after confirming that he had the details of the issue and left it in their incapable hands!!
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Neil CFC Keeble ⭐️⭐️
(@neilkeeble) reported
@virginmedia You really own no 1 as most difficult company to be a customer of
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VOOT
(@voottelecom) reported
Looks like @vmbusiness internet connections down again in Kelham Island Sheffield, as our monitored connections are all notifying us at the same time. 1020am Wednesday 11th May #sheffield
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Neil CFC Keeble ⭐️⭐️
(@neilkeeble) reported
@virginmedia I did that lots the other day , which is my whole point , So your saying you may of wasted a day , we cocked up and now it’s your problem to repeat the whole thing again , beyond belief
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Matt Boyle
(@MattJamesBoyle) reported
@tomrebbeck Virgin media broadband is horrible on all fronts; Customer service, stability and price. I only use it because I have no other option. As more fibre options become available, more people will jump ship. Retention is not a good metric to measure for companies with a monopoly.
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Luke Marden
(@MardenLuke) reported
@virginmedia your customer service is So bad I’ve been trying for 4 days to cut my services currently on hold AGAIN for the 34min #poorcustomerservice
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Ken Frost
(@ken_frost) reported
@virginmedia Yes I did and there are issues, when will they be fixed please?
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Amelia Louise
(@ameliaa_hall) reported
@virginmedia What are we paying for if our WiFi is not working? Not even the plugged in is working. Yesterday we are told the WiFi can not even be guaranteed so what is my money going on? Each phone call I am asked to pay more money to get it working, but why would I do that?
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Neil CFC Keeble ⭐️⭐️
(@neilkeeble) reported
@virginmedia Then I will pay you no more money simple , I wasted a day this week due to your team’s incompetence and if you think I believe you can’t ask someone to ring me I find that impossible at best and an untruth at worst