Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD5, HD2 and HD4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Heckmondwike, Halifax, Sowerby Bridge, Huddersfield, Bradford, Leeds, Wakefield, Stalybridge, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Total Blackout | |
| Batley |
TV | |
| Heckmondwike |
Internet | |
| Batley |
Internet | |
| Halifax |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia if you muppets ring me again and put phone down when I answer I will cancel the two new iPhone 11 contracts and go elsewhere
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see
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Robin J Smith
(@cymrobin) reported
from
Leeds, England
@virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again
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Carl Harrison
(@RestartCarl) reported
from
Leeds, England
.@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with
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Nathan Spooklas
(@whoisdougie) reported
from
Leeds, England
@virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia let down again. same thing every year told different things by different people. Sky here I come
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karl akers
(@CasKirensys) reported
@virginmedia So why do I pay the same amount as Sky customers? And should something like this not be made public knowledge, so that people aren’t wasting their time trying to connect to something that is never going to work?
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Alan Vaughan
(@AlanVaughan) reported
@virginmedia It was option 5. I spoke to someone very helpful who has agreed something isn’t right but can’t fix it so raised a ticket. Also helped improve WiFi on my phone & found out why I need to speak to the upgrade team - due to VOLT and my product being 8 yrs old. Good lad. Did his best
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Shazcow55
(@shazcow55) reported
@virginmedia Typical virgin media, the link doesn't work, just takes me to a blank page. The only reason we stay with you is because no one else can do decent broadband connection in our area otherwise we'd go back to sky like a shot. They do great customer service & actually get things done
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Jordan | Gamerfiend
(@GamerFiend_) reported
@virginmedia Can one of your techs please tell em why my connection keeps dropping out for a few seconds before coming back? im streaming games & it RUINS my whole stream, im done with this poor service, needs sorting ASAP. Ive ran all of your "tests" No issues. ha
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Theo Theodorou 💙
(@theotheodorou) reported
from
Enfield Lock, England
@virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.
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westcoastwizard
(@twitedward) reported
@virginmedia loving the new service but one of the frustrations is that there is no way of deleting the YouTube app on the tv box. I’m surprised as a company who take online protection so seriously it’s not possible to stop children from using it?
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jonesy
(@jonesy55069032) reported
@virginmedia Yes issue occurs with both connections. I don’t even use your services anymore as they’re useless but I’m left forking out for the monthly bill. It’s a joke
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Elaine Foster
(@elainejfoster) reported
@virginmedia Ok but what is @virginmedia going to do about it, as there is clearly an issue. It’s happened 3 times over a week and a half.
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joojoo's dimplesღ⁷🍁
(@KmuseChu) reported
My virgin media wifi has been so patchy this month and their online checks keeps saying it’s a home cable issue…? So how come sometimes I have wifi and sometimes I don’t? Nobody’s touching the cable, surely it’s an issue on their end? 😭
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jonesy
(@jonesy55069032) reported
@virginmedia Yes issue occurs with both connections. I don’t even use your services anymore as they’re useless but I’m left forking out for the monthly bill. It’s a joke. Why will you not let me cancel without an extortionate fee when you have not upheld your side of the deal?