Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD5, HD2 and HD4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Heckmondwike, Halifax, Sowerby Bridge, Huddersfield, Bradford, Leeds, Wakefield, Stalybridge, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Batley |
Total Blackout | |
| Batley |
TV | |
| Heckmondwike |
Internet | |
| Batley |
Internet | |
| Halifax |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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daniel dries
(@dannyjd19) reported
from
Huddersfield, England
@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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David John Brady
(@bradydavidjohn) reported
from
Leeds, England
@virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
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David Hatton
(@hattondoc) reported
from
Leeds, England
Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
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Gary Fretwell
(@GaryFretwell1) reported
from
Wakefield, England
@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Phil Singh
(@PhilSingh_com) reported
from
Bradford, England
@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀
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Huddersfield Times
(@HuddersfieldTi2) reported
from
Huddersfield, England
@iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.
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FanExperienceCompany
(@FanExperienceCo) reported
from
Wibsey, England
If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
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Chirpy Frances
(@chirpyfrances) reported
from
Wakefield, England
Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Stewart
(@Fwcomm) reported
@virginmedia Trying to get through by phone all week, no luck. Tried the WhatsApp been on all day no luck. Diabolical service
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Sam Pullen 🏴🇬🇧🇵🇭
(@samjpullen) reported
The @virginmedia customer service via the phone is some of the worst you can find, offering a deal to stay that they don’t have, agreeing the deal then hours later sending an e-mail to confirm something over 40 percent more!!, then saying sorry we can’t offer you that?
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Tanya
(@tottarn) reported
@virginmedia I’ve been trying to get in contact since Wednesday - I need to cancel my broadband because we’re moving to an area you don’t provide for. I sent a chat message and a text message…
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Lawler22
(@lawler1992) reported
@virginmedia I renewed in February. You billed me incorrectly for 2 month. You make me agree a new package to fix the issue but bill me incorrectly again. Then you make me agree a new price which again you incorrectly charge me for. I spoke with someone in SA and believe I am leaving you now.
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Jay v C
(@Jayvc) reported
@virginmedia I'm trying now for two days to cancel my contract but your IVR states they won't help me and call back tomorrow. Unacceptable. You're IVR says use the website your website site says use the phone. PLEASE CANCEL MY CONTRACT
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sam stevens
(@samstevens6268) reported
@virginmedia hi - I have my installation appointment on Monday but haven’t been told what time slot (morning or afternoon) the call center appears to be closed, could you help?
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Lawler22
(@lawler1992) reported
@virginmedia They tried to resolve on 4 separate occasions and kept getting it wrong. The last effort one of your agents removed my sports package to get the cost down to the agreed amount without telling me which I never agreed to. I think I am in the leaving stage with 30 days notice
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MEG 💛💛 (taylor’s version)
(@takemeouthome) reported
@virginmedia I’ve been trying to cancel my wifi for weeks. Every time I finally get through to someone to cancel my wifi for me they hang up on me. Can you please just cancel my wifi please.
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Mo’
(@moadegboye) reported
@virginmedia I have been trying to cancel a service with you for over 2 weeks now and it is the most frustrating thing. Twitter is always a last resort but you’re making it very impossible to cancel. 24 hour waits and once your rep gets on if there’s no response in 10 secs
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Louise Bennington
(@catfarm42) reported
@virginmedia No, but I never saw it on there after I booked the appointment either, but I did get a txt confirmation of said appointment.