Virgin Media

Virgin Media Outage Report in Huddersfield, Kirklees, England

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The latest reports from users having issues in Huddersfield come from postal codes HD2 and HD4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Huddersfield, Kirklees, England 10/29/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Huddersfield, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Dewsbury, Bradford, Batley, Halifax, Leeds, Wakefield, Huddersfield, Heckmondwike and Liversedge.

Loading map, please wait...
City Problem Type Report Time
United KingdomDewsbury TV
United KingdomBradford Internet
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomDewsbury TV
United KingdomHalifax Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀

  • djt81 Dave (@djt81) reported from Leeds, England

    @virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'

  • GAMA_Leeds GAMA (@GAMA_Leeds) reported from Gildersome, England

    @virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27

  • CllrRalphBerry Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England

    Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive

  • hattondoc David Hatton (@hattondoc) reported from Leeds, England

    Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...

  • dannyjd19 daniel dries (@dannyjd19) reported from Huddersfield, England

    @virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv

  • ChopperJohn5 ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService

  • FanExperienceCo FanExperienceCompany (@FanExperienceCo) reported from Wibsey, England

    If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁

  • chirpyfrances Chirpy Frances (@chirpyfrances) reported from Wakefield, England

    Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy

  • CllrRalphBerry Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England

    @virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .

  • Gingernuts73 Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported from Huddersfield, England

    Anyone else having an issue with @virginmedia WiFi?

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//

  • HuddersfieldTi2 Huddersfield Times (@HuddersfieldTi2) reported from Huddersfield, England

    @iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.

  • GaryFretwell1 Gary Fretwell (@GaryFretwell1) reported from Wakefield, England

    @virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Bradford, England

    @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//

  • bradydavidjohn David John Brady (@bradydavidjohn) reported from Leeds, England

    @virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...

  • PhilSingh_com Phil Singh (@PhilSingh_com) reported from Bradford, England

    @virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • beer_int_cellar Rob C (@beer_int_cellar) reported

    @virginmedia please explain how I can terminate my broadband contract? No facility online, 16 minutes on hold (on a cost incurring phone number) and in this age you surely can’t expect customers to physically write to you?

  • Stephen56493463 Stephen Cairns (@Stephen56493463) reported

    Hi @VirginMediaIE, we have been over charged €360 on our bill since last October. We keep being told the refund will be processed. 5 months on still being strung along. Please help as wasting hours on hold chasing this #virginmedia #pleasehelp #customerservice

  • JaniceR73433230 Janice Ross (@JaniceR73433230) reported

    @virginmedia No, but the bottom line is I want to cancel my services. Have been trying to contact your cancellations team since last week on a daily basis. Finally spoke to someone yesterday and they said they’d have to call me back and promised to do so that day. No call. What do I do?

  • HaddersIan Ian Hadders #FBPE (@HaddersIan) reported

    @virginmedia @austinthebruce Told virgin I want to cancel 2 days ago as I was so unimpressed with the service, they haven’t contacted me back for 2 days on the WhatsApp channel!

  • margaret070070 mags f (@margaret070070) reported

    @virginmedia Can you help with my final bill...I have a query on my account ....I cancelled my services around 10th Dec and paid my full bill on 13th Dec....I have now been told I have an outstanding balance of £86.14 ....I don't understand this as I thought I paid in advance

  • stevenhunter10 Your Name Here (@stevenhunter10) reported

    @virginmedia How do you think? ‘This will be fed back’ no help with my account.

  • Ratman46 Ratman 🏍️⚽🎸🎮🐶🏕️ (@Ratman46) reported

    @virginmedia Hopefully this increase can also provide some staff as well to answer your phones 👍🏼 Never ending wait to be continually cut off. 5 calls at over 30 mins a pop to be cut off, did speak to one who then cut me off when transferring. Is there a complaints No? #poorcustomerservice

  • petermorris1878 Peter Morris (@petermorris1878) reported

    @virginmedia Hilarious. I’ve just tried to ‘engage’ with your message bot and was instantaneously closed down because you don’t have any more capacity to deal with queries. And you don’t answer the phone. This is only going in one direction I’m afraid.

  • SiMarksLWC Si Marks (@SiMarksLWC) reported

    @virginmedia i have now been passed to 4 different support teams for my technical issue with email.. 1st line.. then 2nd line... then gadget support... now broadband support.. Unbelievable.. do i get reimbursed for the 4 hours i've been on my phone? and they have no idea :|

  • ktamwnt Kat (@ktamwnt) reported

    @virginmedia Over wired it’s quite decent at about 400, but we can’t wire in all our devices! Seems to just be a wifi issue, especially on our phones.