Virgin Media Outage Report in Huddersfield, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Dewsbury, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Andy Powell
(@p0welly) reported
from
Greenfield, England
For the live of God @virginmedia stop digging and fix your bad practices.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
@virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emmie-Jayne
(@EmmieJayneA) reported
@virginmedia Residential and no, rebooting doesn’t help! I don’t know if it’s just IPhones because my mum also struggles (as an IPhone user) but my dad doesn’t (a Samsung user). I was just wondering is all!
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Martina Monachino
(@MartinaMonachi1) reported
@virginmedia surprise surprise from virgin.. I managed to pay my bill after a LONG awkward day with quite a few awkward customer service people...NOW 2 DAYS LATER YOU CUT ME OFF AGAIN!!!!! SCREW YOU VIRGIN!! SCREW YOU!!!
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Thomas Lewis
(@ThomasL09816579) reported
@virginmedia Hi there, the initial complaint was raised on 30/12/2020. After that I have had it closed with no action multiple times. The latest iteration was opened on 11th March and closed with the above response. In it, it states I have been given 28 days to reply between 7/4/20 & 8/4/20
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Rachel Drain
(@drainager) reported
@virginmedia the worst customer service I have ever come across. We are having ongoing issues with our broadband for several months and have made several phone calls for help but still we are getting nowhere. Please don’t ever use them as a service provider, we never will again!
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Ems aka Plain Jane
(@ems_plain) reported
@virginmedia I realised that afterwards! However my Ring device is not working at all. Can you confirm that the service will be back up and running by 12pm today as your site says. I am disabled and am totally reliant on knowing who comes to my front door
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Martina Monachino
(@MartinaMonachi1) reported
@virginmedia does noone have anything to say to me people? I know someone is there reading my stuff cause I'm guessing this is what you get paid to do with the help of muggins like me paying excruciating amount on crappy service's to not even get a god damn reply! #ShittyService
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Will "exerciseyman" Newton 🥩 🏋️ 🏊♂️ 🚴 🏃♂️
(@willnewton) reported
@gregorymsocial We have “half fibre” (fibre to the exchange, copper cable the rest of the way. Problem is it’s an old estate, decaying connections and at full capacity. Should get 35Mb, we get 5 a lot of the time. No Virgin Media fibre alternative either.
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Gordon Springate
(@GordonSpringate) reported
@virginmedia Tried that route too many times; give up now. Customers service is very poor.
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Ithica Hawk
(@IthicaHawk) reported
@virginmedia Someone told me they completed a form. 👏 I’ve spent 4+ hours on the tech phone and continue to be told “there’s no issue”. I’m unable to do my job currently, will virgin media be compensating me for my time? You point to forums who point to call who do nothing. Great job 👏 👏
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Ithica Hawk
(@IthicaHawk) reported
@virginmedia Things break, yes, that’s frustrating but understandable. The absolute abject incompetence & lack of ability to take action from every tech spoken to. Save yourself $$ by just firing everyone and playing the “turn it off and on again” clip from IT crowd. Same quality service.