Virgin Media

Virgin Media Outage Report in Huddersfield, Kirklees, England

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The latest reports from users having issues in Huddersfield come from postal codes HD2 and HD1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Huddersfield, Kirklees, England 03/29/2024 09:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Huddersfield, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Halifax, Cleckheaton, Mirfield, Huddersfield, Dewsbury, Wakefield, Liversedge, Stalybridge and Brighouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Phone
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomBatley Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please

  • Hizz67 Richard Hizzard (@Hizz67) reported from Halifax, England

    @virginmedia 50 minutes wasted hold time only to be cut off twice. Your so called live chat line is anything but. Poor, poor, poor. You sure make it hard to leave

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all

  • N3CR0M4NC3R Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England

    @virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia saying my network Ethernet cable but it isn’t and it was ok last night so what’s happening

  • LoosemoreMarie Nursey blue eyes! (@LoosemoreMarie) reported from Mirfield, England

    @reece_dinsdale @virginmedia Cancel

  • 0ssettTerrier Paul (@0ssettTerrier) reported from Ossett, England

    @Mr_Mark_Taylor @virginmedia Can't remember the exact times but it was definitely in the evening (peak time). It was an engineer who told one of my neighbours what the issue was. Virgin wouldn't admit to it though.

  • driffield107 wendy driffield (@driffield107) reported from Leeds, England

    @virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains

  • Shazia5Khan SK (@Shazia5Khan) reported from Leeds, England

    @virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.

  • racholeary_ Rachel O'Leary (@racholeary_) reported from Leeds, England

    Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻

  • Wormdogg Ryan HTAFC ⭐️⭐️⭐️ (@Wormdogg) reported from Kirkburton, England

    Finally got an appointment for a @virginmedia engineer to visit today between 08:00-12:00. What a surprise, no show and no call to explain why they aren’t coming/turning up late. Best part of 2 weeks with an intermittent service now I’d unacceptable.

  • 66slick theslickster (@66slick) reported from Gildersome, England

    @virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!

  • BeckyFirth76 Becky Firth (@BeckyFirth76) reported from Southowram, England

    @virginmedia I had 3 connected no problem. It started when you sent me a new hub. The passwords and everything are there it just wont let me connect. Amazon are looking into it further for me but thought I'd check with you too. Thank.

  • Rosscopco Ross Murgatroyd (@Rosscopco) reported from Bradford, England

    @virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.

  • driffield107 wendy driffield (@driffield107) reported from Leeds, England

    @virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer

  • tjchitt86 Tom Chittenden (@tjchitt86) reported from Huddersfield, England

    @virginmedia you incorrectly disconnected my broadband on Thursday and said it would be reconnected within 24 hours. Its now the end of Tuesday and we're still without Internet. My wife needs Internet to work from home. Please help

  • _SirMorton Adam Morton (@_SirMorton) reported from Bradford, England

    @virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • michaels_shad Steve (@michaels_shad) reported

    @SuperFran @virginmedia I lose internet up to 8hrs a day at worst since April. Virgin don’t seem to be interested in fixing the problem. It was reported in May but told to report it again after official complaint. Got told no compensation under off-com rules. Hope @richardbranson is enjoying my money.

  • BlueRoseCode Blue Rose Code (@BlueRoseCode) reported

    .@virginmedia On hold for one and a half hours and now you cut me off. Waiting since noon for a broadband activation despite a text from you telling me my service had been activated. Awful customer experience. Anyone else had similar?

  • GeorgieAthena Georgie🦖 (@GeorgieAthena) reported

    @virginmedia absolutely appalled by your customer service! Been left without a virgin box for almost 2 weeks because a mistake on your behalf and now it’s impossible to through to you 😡😡

  • whywhybe BeFair (@whywhybe) reported

    @virginmedia @ItsBigZuu Cannot buy nothing with my service down to a crawl

  • SoftForge SoftForge (@SoftForge) reported

    @A_Johnstone @virginmedia 3 hours+ on chat without a response. 51 minutes on the phone.. and counting, and it's still not been answered. I don't think I have ever had such slow customer service, really sad as I used to rate @virginmedia and dismissed others reports as bad luck. Hold music rubbish as well!

  • A_Johnstone Jonno (@A_Johnstone) reported

    @Phtevenrobert @virginmedia In the same boat, they don't give a ****.

  • Geo99097910 Geo (@Geo99097910) reported

    @virginmedia I have a problem. I booked an installation of a package but I mistakenly add another address. How to change it when I have only the order reference number and I still don't have account because I haven't received my bill..

  • whywhybe BeFair (@whywhybe) reported

    @virginmedia @ItsBigZuu @YUAFOfficial Cant watch it with my service down to a crawl

  • Joner030277 Matthew Jones (@Joner030277) reported from Bristol, England

    @virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service

  • Northamptonbag1 Northamptonbaggie (@Northamptonbag1) reported

    @virginmedia @Amy38679048 No you just keep spouting your apologies and carrying out your PR. Pretending you give a damn about customers problems when in fact you could not care less.