Virgin Media Outage Report in Huddersfield, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Huddersfield come from postal codes HD2, HD7, HD1 and HD5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Holmfirth, Bradford, Wakefield, Huddersfield, Batley, Ossett, Cleckheaton, Dewsbury, Heckmondwike, Sowerby Bridge, Stalybridge, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Leeds |
Internet | |
| Halifax |
Internet | |
| Holmfirth |
TV | |
| Bradford |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
@virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
Thanks @virginmedia my wife is in floods of tears after speaking to an absolutely despicable man, a manager, called Chris who we believe is based in Edinburgh. A lengthy complaint will be put in about this. You just can’t treat your customers like shit, like this man did #bully
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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Chris
(@CLane_89) reported
from
Thornton, England
@RickScottFlynn @disneyplus @virginmedia More for me rather than Gracie 😂 £50 isn’t that bad either to be fair.
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thirstykirsty77
(@thirstykirsty77) reported
from
Halifax, England
No service from @virginmedia good job I still have a DVD player! Chosen entertainment.. Spaced. 😁
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sara McGinley
(@smcginley555) reported
@virginmedia Now your service status checker agrees there’s a problem - funny, that…
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Sara McGinley
(@smcginley555) reported
@virginmedia I got a recorded message saying it’ll be fixed by 2.55am. What redress do I have considering it went down during an important meet at 2.15pm??
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Veraithy
(@Veraithy) reported
@virginmedia I have been a customer for quite a long time and my bill is getting really expensive, is there a chance I can have a discount?
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(((Kevin Rye)))
(@KevinRye) reported
@virginmedia I'm not sure I trust your phonelines if I'm honest, not after the service I received today that I'm complaining about! Thanks for responding quickly. Maybe you could start advising your colleagues how to provide customer service :)
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Matt Johnson
(@mattj_uk) reported
@HarrieSilver @virginmedia BQM time and post to their forum. Only way to get any decent support from them I'm afraid...
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Mark Bulley
(@MarkBulley1) reported
@virginmedia The saga continues. Another complaint ignored. Promised a call at 3pm today from a manager. After an hour wait last night being transferred to the whole of customer service. Does anyone know what they are doing. Shocking shocking service !!!!!!
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Sara McGinley
(@smcginley555) reported
@virginmedia Well on the phone you said there was a problem but your ‘checker’ says there isn’t a problem. Can’t test my home as your system is not recognising my house number - laugh a minute…
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Pete Vickers
(@petevick) reported
@virginmedia It was dropped off at the collect+ shop Tuesday AM - no tracking number. A driver rang yesterday to collect and was told it had been sent back. I have had emails, text messages and phone calls. If only your support had been so keen!
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JDalton
(@JacquiDalton) reported
@virginmedia I’ve been told this twice over the last month. Do Virgin understand how difficult it is to contact a human in Virgin and how much time each call takes. We have made 5 calls about a variety of problems relating to this
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Bob Roth
(@bobsroth) reported
@virginmedia It’s not that I have to wait to speak with someone, it’s that I apparently have to speak with 5 different departments and 10 different people to cancel my contract.