Virgin Media Outage Report in Huddersfield, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Huddersfield come from postal codes HD1, HD2, HD5, HD4 and HD7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Huddersfield, Leeds, Wakefield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike, Sowerby Bridge and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
TV | |
| Halifax |
TV | |
| Batley |
Total Blackout | |
| Bradford |
Wi-fi | |
| Halifax |
||
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Richard Hizzard
(@Hizz67) reported
from
Greetland, England
I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Murphy 💙
(@raygunne) reported
@virginmedia why am i not getting anywhere near the speeds I'm paying for? Add to this the near 14% price increase and you're knocking 2022 customer service out of the park
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Daran Price
(@DaranPrice) reported
@virginmedia I have had to cancel all services as yet again the customer service colleague contradicted what had been previously agreed. I am at a loss as to how an offer can be made which appears to be untrue.
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SBun47
(@SBun47) reported
@virginmedia I cannot believe how poor & short-sighted your customer service is. Wanted a better deal but apparently customer loyalty means nothing. Just left after being with you for +20 yrs & all because you won't come *remotely* close to matching what you offer new customers.
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Daran Price
(@DaranPrice) reported
@virginmedia An offer was made which I accepted yesterday verbally, the contract(s) sent did not reflect what was offered. There appears to be serious systemic issues with misleading (put politely) practices as the default approach. Amazed how this is allowed/encouraged,
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Courtney Vanderslice-Law
(@CVLChiswick) reported
@virginmedia been without broadband for days now We have followed all instructions on virgin media websites. Finally managed to speak to a human who was helping me through it and then promptly hung up on me. Very rude and impatient Virgin is horrible and we will switch to BT
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james taylor
(@jtwest66) reported
@virginmedia The barcode on the label had already been used before so the shop couldn’t take it. The Monday I got a text at 8.45 to say someone would collect and like a frigging idiot on my day off I stayed in all day….and no one collected. You want me to call you, no chance !
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Steph Sims
(@steelysteph) reported
@virginmedia there’s currently a 4 hour wait to speak to someone online! You claim to have excellent customer service but make it impossible for anyone to discuss leaving.
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Ian Hadders #FBPE
(@HaddersIan) reported
@virginmedia Just spoke to 'Gilbert' who gave me a good price for the exact same service, then went off to sort out the contract, then told me, "sorry, we cant do that, there are extra charges for sport and movies"! Astounding, would have signed up for that deal, now cancelled instead!
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Dan Collins
(@collinsdan) reported
@virginmedia technician already came, said the cable to my house needed replacing, seems he didn't update your systems with the advice, and now I have to wait according to your CS rep and call back again in a few days!!! WTF #badcustomerservice @MartinSLewis
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Josh Parsons
(@JoshhhhJD) reported
@virginmedia Being told because you can’t see an issue your side you won’t help. So we’re just paying you for no reason?! You are disgusting. SORT IT OUT!!!! Two people work from home and will lose their jobs! DO YOUR JOB