Virgin Media Outage Report in Huddersfield, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Batley, Dewsbury, Holmfirth, Leeds, Cleckheaton, Elland, Wakefield, Stalybridge and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Wi-fi | |
| Halifax |
Wi-fi | |
| Batley |
Internet | |
| Dewsbury |
Internet | |
| Bradford |
Internet | |
| Batley |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You talk about SLA what about telling and training your staff about SLA and not to blatantly lie to customers in order to end and move on to the next customer... why can’t you lt do that! Instead of pontificate to me as a customer on SLA guidelines!
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Rob Billson
(@robbill) reported
from
Halifax, England
@virginmedia I have spent more than an hour in the last couple of weeks waiting for people in your "customer service" sections to answer my calls. I was trying to upgrade my package after the end of a current contract. But forget it, I'll spend my money elsewhere.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I submitted a complaint form yesterday but I’m unsure if it was sent. I never received a ref number so I do doubt if it submitted successfully,
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James Nemeth
(@James1Nemeth) reported
from
Leeds, England
@virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia There is an SNR issue in my area,been going on since May, logged a complaint or two in regards to the matter, and it still goes down. Customer service team don't seem to care about it and just tell me to sit and wait for it to come up. Nothing they can do help me. 😠😠
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I want to discus my complaint with someone, you guys are constantly breaking promises, I've spent way too much time trying to sort this out now.
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have attempted to do this, but due to my internet connection being down, I was unable to talk to anyone
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Holly Staveley
(@holly192306) reported
from
Leeds, England
@mrsjackson2205 @virginmedia This is the reason we cancelled with them. We had an on going complaint for around 6 months!! Terrible company so glad we got rid! You cannot talk to anyone on the phone and when you do they are as much use as a chocolate fire guard!
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Joseph Hardcastle
(@josephhtfc13) reported
from
Huddersfield, England
@virginmedia @kempsapey It’s not working , sort it out
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have already spoken to your team, and if you look down my twitter feed, it has been 4 months of me just messaging you guys in regards to this, my internet dosen't work, and I want the issue resolved. And I am just told either someone will call me back or to just sit and wait
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Alistair
(@Alistair_____xd) reported
from
Leeds, England
@virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.
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Michelle B
(@shellbennett) reported
from
Huddersfield, England
If you're trying to watch via red button on Virgin media you can watch on a tablet via Sky Sports app. Use your VM account login via the Virgin Media UK login option on Sky Sports app login #htafc
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Julia Taylor
(@JulzMTaylor) reported
from
Huddersfield, England
Anyone else in #Huddersfield having problems with their #VirginMedia @virginmedia
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have tried everything when it comes to the connection, this is an SNR issue at the exchange meaning my internet intermittently fails. I have been told there is nothing I can do to restore my internet connection apart from getting my internet from another provider
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@BBCWatchdog Virgin Media - great when it works, and super quick. However, lots of outage, awful customer service and no form of compensation for prolonged loss of service despite promises. I will not be renewing at the end of the contract!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia Yes both wired and wireless items are not working. I have rebooted the router and it makes no difference im still on hold as well we are now hitting the 45 minute mark!!
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jim petticrew
(@jimp1822) reported
from
Leeds, England
@virginmedia , what a terrible service, without broadband again, been over a week now customer service non exsistant. Looks like I’ll be giving @skyUK a call
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scott
(@74Scottclarke) reported
from
Wakefield, England
@virginmedia customer services an absolute joke they will not take notice on messenger & insist I follow there instructions on booster that they sent yesterday
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Mitigating disaster on your part when you offered the text messaging service. I simply didn’t understand how you do your billing and why I needed to pay September bill when I already paid from August 15th to October 8th and I’ve paid October’s bill yesterday to be
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@cleef11) reported
@virginmedia 10+ hours on to live chat, every day for the last few weeks... still on now, from 9am this morning... service issues for months... Miss-sold the package... Refusal to lower/move to 30day contract as I’m out of commitment... Ignore complaints... Any comment?
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Marcus M
(@redeyewizard) reported
@virginmedia I used to be a virgin customer when I was able to work , but haven't been able to afford it for year now , I don't have any TV apart from terrestrial & my dad has to pay for my mobile , im a disabled person that lives alone , but since this year everything going online (covid)😥
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Ron Charlton
(@RonCharlton6) reported
@falkirkcouncil @vmbusiness Never mind schools get my bloody home sorted out
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Andy P
(@GiftedGimp) reported
@virginmedia 🤬🤬 STILL NO RESPONSE FROM WEB CHAT SUPPORT!! What complete waste of my evening 4.30pm till now constantly checking the chat feed for no reason except to be ignored 🤬🤬 and to be clear YES I am still waiting.🤬 #badcustomerservice
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Matthew Snow
(@matt_snow9) reported
@virginmedia Having issues setting up the Hub 3.0 - our flat is cabled for VM, however cannot get passed the flashing green light stage. We've tried the community and FAQs but haven't been able to get any help.
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Matthew Merrill
(@MattMerrill85) reported
@virginmedia He advised I had a faulty hub. This is a long line of problems. I had internet but just poor WiFi. He changed the spitter and said faulty hub. Now I have nothing! I have a large complaint awaiting a reply for stuff upto this point. Complaint reference: C-1811202460
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Shazza
(@meridian99) reported
@virginmedia why hasn’t the broadband issue in SE area of London still not showing up as issue on website. Going on for 2 weeks now! Only confirmed when rang up.
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Matthew Merrill
(@MattMerrill85) reported
@virginmedia No he said he didn’t carry them. When send an engineer to a HUB4 problem that doesn’t carry those hubs, that’s poor planning and incompetence in itself!
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Nicole Wilson
(@NicoleJWilsonx) reported
@virginmedia yet another ******* hour spent trying to get through to your call centre only to be cut off after an hour on hold. Worst company I have ever known 🤬
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Phil Cross
(@philcrossuk) reported
@virginmedia Never arrived. Found the phone number, they couldn't find the order at all, and spent 40 minutes on the phone before somehow being disconnected twice before being able to confirm order, so still no order!