Virgin Media Outage Report in Huddersfield, Kirklees, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Huddersfield come from postal codes HD1 , HD2 and HD4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Huddersfield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Halifax, Bradford, Leeds, Holmfirth, Wakefield, Dewsbury, Cleckheaton, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Internet | 4 hours ago |
|
Huddersfield
|
TV | 17 hours ago |
|
Halifax
|
Total Blackout | 17 hours ago |
|
Halifax
|
Total Blackout | 23 hours ago |
|
Halifax
|
Internet | 23 hours ago |
|
Halifax
|
Total Blackout | 24 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Allybaba (@allisonpaul_) reported from Huddersfield, England@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Jeremy Broadhead (@JezBroadhead) reported from Ossett, England@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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arsenal86 (@marcd86) reported from Huddersfield, England@virginmedia have been an absolute sack of shit for last few days
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Steve Clayson (@steveclayson) reported from Leeds, England@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Andy Pye (@BalearicSocial) reported from Leeds, England@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Allybaba (@allisonpaul_) reported from Huddersfield, England@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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aaron hare (@aaronTheHare) reported from Wibsey, EnglandVirgin media WiFi never fails to make me lose the will to live
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Jeremy Broadhead (@JezBroadhead) reported from Leeds, England@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Scotty Bell (@ScottybooSb) reported from Leeds, England@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Steve Clayson (@steveclayson) reported from Leeds, England@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Andy Powell (@p0welly) reported from Greenfield, EnglandFor the live of God @virginmedia stop digging and fix your bad practices.
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Tim Coates (@timctes) reported from Leeds, England@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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paul cottrell (@paulcottrell41) reported from Mirfield, England@virginmedia Mobile connects no problem.
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paul cottrell (@paulcottrell41) reported from Mirfield, England@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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AribaIV (@drariba) reported from Leeds, England@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Roland Rat (@johnr_jo) reported from Leeds, England@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Allybaba (@allisonpaul_) reported from Huddersfield, England@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Allybaba (@allisonpaul_) reported from Huddersfield, England@StanHall20 @virginmedia But the customer service is appalling.
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paul cottrell (@paulcottrell41) reported from Mirfield, England@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Craig (@TagCraigy) reported from Leeds, England@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Groves Ⓥ #Pigoneer™ #VLM (@doobygrabbs) reported@virginmedia I'm with a new supplier now, but working from home without broadband is a bit of a toughie. Plus I still expect you to charge me for the month. I was polite on every call, but just couldn't get anyone to own the problem!
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Julian Simmons (@JulianSimmons) reported@virginmedia The team said there was a problem in our area and that 20% of customers we’re experiencing the same thing. They said they were working on it and would email or text me but we’ve heard nothing and still have an unworkable situation with the internet
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Grumpy Commuter (@GrumpyCommuter6) reported@virginmedia Thanks, its back but ever since I was upgraded from the something 3 to something 5 router the service has been pants
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Joanne Walsh (@JoanneW44452147) reported@virginmedia @Edg1e Can’t load your page to check service status. Not good enough.
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Dom 🇺🇦 (@D2021_LFC) reported@virginmedia @TomMunns1 It would help status checker didn’t say there were no problems in our area. Or if you didn’t send texts saying it’s all@l fixed when there’s obviously still a problem.
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Pantherprism (@lemondrizzly) reported@virginmedia Many emails asking you to delete my details yet you still keep selling this fake debt on. I will seek legal help as this is just not on
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Lethal Badger (@BenGarbutt1) reported@virginmedia @martin_compston No Internet, can't watch anything thanks to your poor service. Been down since last night, happening more and more lately. Unacceptable "service".
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FMG65 (@fmg1965) reported@virginmedia When the diagnostic was run b4 Xmas yous confirned it was a signal issue and I wasn't getting speeds supposed to.
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Adam O'Neill 💙 (@AdsONeill) reported@virginmedia Yes John, we had to call back after 50 mins of harassment from a salesman. He refused to give his name and kept insisting on packages we didn’t want until I hung up. Called back with blood boiling but it got sorted within 5 mins. You Just have some great and some awful agents
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Copey79 (@Copey79) reported@BlaggerBly @lurkinhead @virginmedia It's crazy that an outage caused by their head end takes 14 hours and counting to resolve. And a company the size of Virgin not having a backup system is crazy