Virgin Media Outage Report in Huddersfield, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Halifax, Bradford, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth, Elland and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
@virginmedia There has been no service since 11 am yesterday and just bland "we're doing our best" pre recorded messages on 150
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
Have just been told by @virginmedia the outage in Thornton will last til 29th September. This company are a complete joke
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
What ******** is up with @virginmedia in Thornton area. Money grabbing bastards are quite happy to charge an extortionate fee for their **** service yet do sod all to fix problems
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andrew anthoney 🍋
(@andytoon30) reported
@virginmedia To be honest I am sick of wasting my time to ring virgin media. I have wasted nearly 3hrs of my life in 9 days on the phone to virgin media chasing a SIM card and why my oomph tv broadband phone and sim package has changed. Never recieved a sim either. Utterly frustrated #unhappy
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Chris Easton
(@Sheenz_Easton) reported
@virginmedia You might want to remind your customer service staff to press mute when they have a conversation about you with their duty manager. This way we don't have to hear the appalling derogatory way we are spoken about. What a disgrace.
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chris Griffin
(@spirituk) reported
@virginmedia Already done. Service is o. Just always defaults to slow. And your telephone service is terrible. 48 minutes waiting then get cut off
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Ed S
(@iMiMiMx) reported
.@virginmedia down since ~2am, no fix until later this afternoon (hopefully). @opnsense failed over to 4G seamlessly, 40Mbps seriously sucks compared to 600. Just about handling Eurosport for #wsbk, Netflix in the other room; thankfully we don't have to watch the same thing!
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Shane
(@Barmybuilder) reported
from
Camden Town, England
@virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded
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Panos Hadji
(@PanosHadji) reported
@virginmedia Afraid not... Wording is smart. After 2 days of no service at all... We just have constant intermittent service or dial-up speeds... Will need to find a way out of this...
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Fazzy 🌌
(@Fazzy_86) reported
@virginmedia The router used to lose connection, and then the green WiFi signal on the router used to flash as if it was damaged, and everyday we had connection loss. Lost a lot of work and progress due to the bad connection. Download speeds would be low. Now everything is faster than before.
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Fazzy 🌌
(@Fazzy_86) reported
@virginmedia The flashing wasn't even like in pulses, it was like it was struggling. I remember some weeks back we lost internet for a whole day, and that was something bad on your end, so that could have had something to do with it.
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Liam
(@liamc_1) reported
@virginmedia The issue with ringing that number is that’s what I did yesterday and ended up getting transferred back to the department I rang through to in the first place. How about you get somebody who can deal with a move and find out where my other box is after 3 months to ring me instead
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Just Dave
(@M0YAA) reported
@virginmedia Obviously not. You exist to try and sucker more customers in. Look at the replies to your posts, the rubbish customer service is evident in hundreds of replies yet you (virgin) do nothing to address it. Miss a payment of course and they're all over it. Can see what's important