Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD5, HD1 and HD2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Halifax, Huddersfield, Wakefield, Dewsbury, Bradford, Heckmondwike, Sowerby Bridge, Stalybridge, Cleckheaton, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Batley |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I want to discus my complaint with someone, you guys are constantly breaking promises, I've spent way too much time trying to sort this out now.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You expect me to pay £70+ per month on the dot or you’ll cut me off... if I complain about lack of internet and tv people at virgin media drag their backsides not to help or compensate us customers when it goes horribly wrong but you’ll demand to be paid in full every month !!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I submitted a complaint form yesterday but I’m unsure if it was sent. I never received a ref number so I do doubt if it submitted successfully,
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jim petticrew
(@jimp1822) reported
from
Leeds, England
@virginmedia , what a terrible service, without broadband again, been over a week now customer service non exsistant. Looks like I’ll be giving @skyUK a call
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Michelle B
(@shellbennett) reported
from
Huddersfield, England
If you're trying to watch via red button on Virgin media you can watch on a tablet via Sky Sports app. Use your VM account login via the Virgin Media UK login option on Sky Sports app login #htafc
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia Yes both wired and wireless items are not working. I have rebooted the router and it makes no difference im still on hold as well we are now hitting the 45 minute mark!!
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Julia Taylor
(@JulzMTaylor) reported
from
Huddersfield, England
Anyone else in #Huddersfield having problems with their #VirginMedia @virginmedia
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia There is an SNR issue in my area,been going on since May, logged a complaint or two in regards to the matter, and it still goes down. Customer service team don't seem to care about it and just tell me to sit and wait for it to come up. Nothing they can do help me. 😠😠
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have attempted to do this, but due to my internet connection being down, I was unable to talk to anyone
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You talk about SLA what about telling and training your staff about SLA and not to blatantly lie to customers in order to end and move on to the next customer... why can’t you lt do that! Instead of pontificate to me as a customer on SLA guidelines!
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James Nemeth
(@James1Nemeth) reported
from
Leeds, England
@virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have tried everything when it comes to the connection, this is an SNR issue at the exchange meaning my internet intermittently fails. I have been told there is nothing I can do to restore my internet connection apart from getting my internet from another provider
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scott
(@74Scottclarke) reported
from
Wakefield, England
@virginmedia customer services an absolute joke they will not take notice on messenger & insist I follow there instructions on booster that they sent yesterday
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@BBCWatchdog Virgin Media - great when it works, and super quick. However, lots of outage, awful customer service and no form of compensation for prolonged loss of service despite promises. I will not be renewing at the end of the contract!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @virgin @richardbranson @BBCWatchdog Yet again virgin media has Reneged on a promise! I was assured that someone was going to call me back today at 11 o’clock and now at the time of typing this it’s 1:10 customer service is nil! All they want is my money.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service
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Joseph Hardcastle
(@josephhtfc13) reported
from
Huddersfield, England
@virginmedia @kempsapey It’s not working , sort it out
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginnightmare @virginmedia I’ve gone to @BBCWatchdog you should do too! And the more of @virginmedia customers complain they might have to actually do something! And to stop their so called customer services lies! They need to held accountable for what they do and in many cases don’t do.
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Rob Billson
(@robbill) reported
from
Halifax, England
@virginmedia I have spent more than an hour in the last couple of weeks waiting for people in your "customer service" sections to answer my calls. I was trying to upgrade my package after the end of a current contract. But forget it, I'll spend my money elsewhere.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Lowe
(@Emm322) reported
@virginmedia can you sort the broadband issues out. Your website claims no problems. I assure you there are! I've a child doing his homework and another doing gcse revision. Get it sorted sick of poor customer service
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Alexio
(@faulkles) reported
@virginmedia They're all fine - checked more than once - tried to do checks but it just says "no network" until its back again. Its literally every 10 mins.
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Dolbs
(@MillwallDolbs4) reported
@virginmedia 5 days without service, old and new property, you have made things so hard and stressful, I work from home and you have left me with no Internet for 5 days, what are you going to do about it?
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Steve
(@stevehalluk) reported
@virginmedia That I had to use my virgin log in details. Wow that was a big help
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Matt Jackaman
(@MattJackaman) reported
@virginmedia I've also been told that on 8 different occasions. Apologies don't help unfortunately. I need the Internet.
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Matt Jackaman
(@MattJackaman) reported
@virginmedia I've had 7 different people give me guarantees. Breaking promises to a customer isn't a great look for a company. Also, not scheduling the outdoor work until the day of inside installation isn't helpful. Feel the whole thing has been a shambles.
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Allie Bear
(@Alskimbo) reported
@virginmedia I cannot login to the forum is there another way and why do I need to post on a forum when I’ve already told you the issue
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Kylie Wilkinson
(@Kyliejwilkinson) reported
@virginmedia I have a hub 5 so it doesn't work. I am at my wits end! It's off again! Surely this is not normal for @virginmedia! And then I cant seem to get in touch with a human, ever! Why?
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Dylan G
(@dylangriff8) reported
Problem in the area twice in one week @virginmedia becoming the man united of broadbands! Once was great now mediocre.
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Tom McDonnell
(@TomMcDonnell13) reported
@VirginMediaIE I've been a virgin media customer for years now, and out of contract. How about incentives for me to stay?