Virgin Media

Virgin Media Outage Report in Huddersfield, Kirklees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Huddersfield, Kirklees, England 12/14/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Huddersfield, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Leeds, Batley, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury, Holmfirth, Elland and Stalybridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalifax TV
United KingdomBradford Internet
United KingdomHalifax Total Blackout
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • martinbo1972 Martin (@martinbo1972) reported from Ossett, England

    @virginmedia shocking customer service!

  • laurradavis Laurra Davis (@laurradavis) reported from Leeds, England

    @virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia terrible customers service team. Time for me to look elswhere

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • cgagg Carl. (@cgagg) reported from Birkenshaw, England

    People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • jazzybassman Ricky G (@jazzybassman) reported from Leeds, England

    @virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    @virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1stforPhoto Steve (@1stforPhoto) reported

    @virginmedia your services have never been top notch but they’re going from crap to ****. Outages on TV. Outages on broadband,(which prevented me from working). I now wish i had not taken out an 18 month contract. Can’t wait for it to end..! #TotallyUnreliable

  • ryanburch3 ryan burch (@ryanburch3) reported

    @virginmedia absolutely shocking customer services new customer and still can’t sort out the correct broadband router that has been installed incorrectly still waiting for a phone call back since Tuesday!!

  • Jennife67950639 Jennifer Crouch (@Jennife67950639) reported

    @virginmedia It’s not good enough because the internet and tv box is now both not working only 7hrs hours after your last tweet!! 🙄

  • stevebourne33 stevebourne (@stevebourne33) reported from York, England

    @virginmedia are servers down as my chat online not working on app.

  • lukehud luke hudson (@lukehud) reported

    @virginmedia Hi can you advise if there are internet issues in the OL10 postcode ? Has been down since yesterday lunchtime when the TV issues were happening. Have re-set the router and Tivo box, unable to access the apps screen.

  • cpfc_wilko WILKO (@cpfc_wilko) reported

    @laurencecapel @virginmedia I'm down to 10 videos and still no better

  • lindafoxycoxy Linda (@lindafoxycoxy) reported

    @virginmedia I would like to raise a formal #complaint. Very very unhappy with your customer #service. #Promised twice I would get a call back and nothing.

  • laurabelle78 Laura Robertson (@laurabelle78) reported

    @virginmedia @virginmedia your company is a disgrace! I have been a customer of yours for a decade and broadband is crap (pay for 200 rarely get 100). TV is expensive for what we get. So fact that you won't compensate for loss of a service is ridiculous. An apology doesn't really cut it.

  • DrewWLDN Drew (@DrewWLDN) reported

    @virginmedia Terrible. You didn’t know what the issue is even though you fixed it Two days ago. Literally 0 connection now.

  • IDamien93 Damien 🚀 (@IDamien93) reported

    @virginmedia My connection seems OK now. However I am having major issues with a virgin media powerline booster. I'm currently on the 350mbps broadband but the booster is only transmitting approx 30mbps. Customer services have been no help on this matter either