Virgin Media Outage Report in Huddersfield, Kirklees, England

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Huddersfield, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Bradford, Huddersfield, Holmfirth, Wakefield, Dewsbury, Cleckheaton, Liversedge, and Pudsey.

City	Problem Type	Report Time
Halifax	TV	8 hours ago
Halifax	Internet	13 hours ago
Batley	Internet	14 hours ago
Leeds	Internet	1 day ago
Halifax	Internet	1 day ago
Bradford	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

• 
  Hazelina (@Hazelina) reported 18 seconds ago from Leeds, England

  @virginmedia It says there are no problems so that wasn’t too helpful

• 
  Paul Lambert (@paul_lambert2) reported 5 minutes ago from Leeds, England

  1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

• 
  Michelle Hardman B.A (Hons) (@MichelleTownhil) reported 11 minutes ago from Leeds, England

  @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

• 
  Andy Powell (@p0welly) reported 12 minutes ago from Greenfield, England

  For the live of God @virginmedia stop digging and fix your bad practices.

• 
  keane holland (@KEANEholland) reported 15 minutes ago from Dewsbury, England

  Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

• 
  Allybaba (@allisonpaul_) reported 18 minutes ago from Huddersfield, England

  @virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)

• 
  Tim Coates (@timctes) reported 19 minutes ago from Leeds, England

  @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

• 
  Allybaba (@allisonpaul_) reported 23 minutes ago from Huddersfield, England

  Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.

• 
  Allybaba (@allisonpaul_) reported 23 minutes ago from Huddersfield, England

  @virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)

• 
  Paul Stasiulevicuis (@paulstas2) reported 24 minutes ago from Southowram, England

  So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!

• 
  Matt W (@WMattitude84) reported 29 minutes ago from Leeds, England

  @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

• 
  Allybaba (@allisonpaul_) reported 29 minutes ago from Huddersfield, England

  @StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!

• 
  Hutty™️ (@Huttyy_) reported 32 minutes ago from Leeds, England

  @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

• 
  Michelle Hardman B.A (Hons) (@MichelleTownhil) reported 35 minutes ago from Leeds, England

  @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

• 
  Allybaba (@allisonpaul_) reported 37 minutes ago from Huddersfield, England

  @virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.

• 
  Allybaba (@allisonpaul_) reported 43 minutes ago from Huddersfield, England

  @StanHall20 @virginmedia But the customer service is appalling.

• 
  Rich Kershaw (@richk13) reported 43 minutes ago from Brighouse, England

  @virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!

• 
  Vicky Miller (@Millerbird78) reported 44 minutes ago from Gildersome, England

  @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

• 
  Paul Stasiulevicuis (@paulstas2) reported 51 minutes ago from Southowram, England

  @virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.

• 
  Andy Pye (@BalearicSocial) reported 54 minutes ago from Leeds, England

  @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mac :: Scotland (@MacScotland4) reported 2 minutes ago

  @BarbaraSutton15 I got a years subscription to Netflix as a birthday gift from my brother. I barely used it tbh. Vikings stuff mostly. I thought it'd auto cancel at the end but it didn't, the £10pcm doubled + auto tapped onto my Virgin Media bank DD w/out warning VM said they couldn't cancel it

• 
  lia (@heejjns) reported 4 minutes ago

  @vivisworId currently messaging all my housemates for the damn virgin media acc details so i can link it to O2 priority there is NO WAY im not seeing gowon up close

• 
  James Turner QC (@JamesTurner37) reported 5 minutes ago

  My @virginmedia broadband in SW London has been down for most of the past few days and it seems to be impossible to discover what’s going on. The uncertainty of knowing whether I can WFH or not over the weekend is infuriating. Does anyone out there have experience of Hyperoptic?

• 
  Rachel Butt (@Rae72B) reported 8 minutes ago

  @virginmedia Thank you we will try that. But for heaven's sake, why have an online chat that is NOT ACTIVE! That's just dreadful, we can't be the only ones sucked into this. Just tell your web team to take it down!!! (Appreciate not your fault personally).

• 
  Vince (@vinceungate) reported 8 minutes ago

  @virginmedia So that’s the end @virginmedia . I’ve had to cancel and go elsewhere. Told tough luck no compensation. Basically stuck 2 fingers up at me for being without internet for 3 weeks and shrugged their shoulders. What a shambles

• 
  James Turner QC (@JamesTurner37) reported 10 minutes ago

  @ri40628100 @virginmedia I suspect that I may be too, although they charge me for their “Superfast” service.

• 
  dominic carman (@CarmanDominic) reported 13 minutes ago

  @JamesTurner37 @virginmedia Similar issues in SE London. No experience of hyperoptic, but Virgin Media's excuses cause hypertension...

• 
  Chelsie (@chelsiebain_x) reported 13 minutes ago

  @virginmedia I just had my wifi pod replaced as it almost went on fire ( leaving a ********* mark up my wall ) but virgin are unwilling to help with the cost of redecorating the wall? Surely you can help condidering your faulty wifi pod caused it?!

• 
  Andrew Brooks (@taxbod) reported 15 minutes ago

  @JamesTurner37 @virginmedia My Hyperoptic is working fine. Thanks for asking. ;) Whilst not as wow as the company likes to claim, the service is still noticeably more reliable than Virgin or BT. Only one outage for me in three years, and it was sorted in 12 hours.)

• 
  teresa g (@tcake31) reported 16 minutes ago

  @virginmedia are the hardest company to talk to an adviser - we cancelled service 4 weeks ago, still being billed and receiving letters for payment - can’t get through to anyone to discuss and no one answers online chat