Virgin Media Outage Report in Huddersfield, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Huddersfield come from postal codes HD5, HD2 and HD4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Heckmondwike, Sowerby Bridge, Huddersfield, Bradford, Leeds, Wakefield, Stalybridge, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
@virginmedia There has been no service since 11 am yesterday and just bland "we're doing our best" pre recorded messages on 150
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Mrs Emma Marsh
(@Emsie180) reported
from
Halifax, England
@virginmedia help please. I am unable to access my email due to possible spam (text rec from VM) but I am also unable to remember my security question and my date of the last bill so I'm stuck and cant reset my password. I've tried to ring but it cut off after 40mins...
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
Have just been told by @virginmedia the outage in Thornton will last til 29th September. This company are a complete joke
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @Pulse984 It’s ok adhering to the compensation rules, but the insidious lack of service isn’t covered. A very frustrated customer with no internet yet again.
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jordyn
(@jordynrosehtafc) reported
from
Huddersfield, England
Imagine my shock, our Virgin Media WiFi is down again
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
What ******** is up with @virginmedia in Thornton area. Money grabbing bastards are quite happy to charge an extortionate fee for their **** service yet do sod all to fix problems
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia getting sick of this now, got up this morning (25/08) no internet yet again. This is just a recurring problem, we are not getting a service and your overseas call centre is useless, how about a refund for lack of service every couple of weeks.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @carl_kears Have you ever tried speaking to your offshore team? Ask them a question outside their script and you’ve no chance. The last time I tried, 3 different people cut me off. Useless service.
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Arsenal Tone
(@NorthBankTone) reported
@virginmedia no,kept getting cut off after 1 hour and then after 45mins.We tried online chat to no avail. Now we are trying through Whatsapp. As of 6pm today we are waiting for customer relations. I'll DM our details if you could look into it id be very grateful.
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Colin Haynes
(@colin_haynes) reported
@virginmedia Exactly my problem. Agent called to allegedly follow up on a problem and proceeded to sell me a service. Your agent! Leaving me with a problem and a very negative experience. Poor! 30 years a customer - let’s see if we can get to 31!
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Simon Hilton
(@hiltonsimon) reported
It took TEN HOURS with @VirginMedia customer service today to get to the point where I cancelled my broadband, TV and phone account with them out of utter frustration.
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Mark Williamson
(@MarkWil31487089) reported
@virginmedia Yes comes on for a couple of minutes and then off again for several hours but your customer service told me not to contact them again until the 8th May 🐍
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Roome 🇩🇰
(@Dylan_G_Roome) reported
Any of my twitter friends help me. I replaced my Virgin Media TV box today but no me remote won’t work, how to connect???
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Liam Burrow
(@Nisswonga) reported
@virginmedia are an absolute ******* joke! Cutting my TV&Wifi off whilst investigating a complaint! 3 o’clock I had a call with a manager to investigate and settle the complaint, told me he’d ring me back in 15 minutes, still waiting 6 hours later! Absolute joke! Absolute ****!
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Claire Andrew
(@ClaireAndrew25) reported
@virginmedia I need an issue resolved ! My mums new equipment got delivered today and she has plugged it in and nothing. We need this resolved my mum has just lost my dad abs this is the last thing she needs to be dealing with. Your service has been an absolutely shocking disgrace
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stuart.j.glen
(@fatlad99) reported
@virginmedia And there in lies the issue @virginmedia, what you need is a bit of proactive customer service. If you wanted to really do something you have all the information you need. If you really cared you would. I’m sure someone in your company has the right access.
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The Bostonian
(@Bostonian7019) reported
@virginmedia If it had been later at night, after telephone banking advisors finish for the night & my p.c. had a problem, what would I have been able to do? Nothing.
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sq
(@squarris) reported
@virginmedia We’ve been without wifi for two days now. Wired internet is working and wifi is broken.