Virgin Media Outage Report in Huddersfield, Kirklees, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Huddersfield come from postal codes HD2 and HD4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Halifax, Leeds, Batley, Bradford, Wakefield, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth, Elland and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
TV | |
| Halifax |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
Wi-fi | |
| Leeds |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
-
Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
-
I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
-
👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
-
Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all
-
jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
-
Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
-
Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.
-
KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
-
James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer
-
Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
-
Paul Farndale 🏴🌧
(@paulthebantam) reported
from
Bradford, England
@DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Allan Keen
(@muse4media) reported
Finally parting company with @virginmedia after 23 years (it started life as blueyonder!) Tired of being screwed over on price when new customers get a Cable TV, landline, and broadband for less than I pay for my broadband only service. Loyalty means diddly squat these days! Bye!
-
THOMAS SMALLWOOD
(@thom_1985) reported
What’s going on with @virginmedia TiVo box just keeps freezing and have had to reboot at least 5 times today. Website down also. Looks like I’ll be using that 14 day cooling off period on new contract signed.
-
Mr Ladshaab
(@mr_ladshaab) reported
so customer contact @virginmedia support and they will simply cancel the old order and make new. in conclusion the @virginmedia get new customers without offering any voucher and end with getting new customes meanwhile @MoneySupermkt get referral % without paying So Planned Scam
-
Neil Rigby
(@Riggerstweets) reported
@virginmedia The cables are precisely the same as before the install when my service was fine. There is no problem with the cables as this is not a new box, only a new remote.
-
Craig Harris
(@honeymonsta1) reported
@virginmedia WiFi hasnt worked properly since you changed it to Max, constant drop outs , mass connection issues apparently (according to your site) and now cant connect a printer as "incorrect password" 🙄
-
Emma
(@Muppettoo) reported
@virginmedia no internet / tv in M46 since Friday 7/10. Been unable to contact customer services until today. Advised computers down & call back in 24 hours before putting the phone down on me mid sentence. What’s going on???
-
🐙
(@hart91993) reported
@virginmedia Eventually it started working again after a full day being offline (even a full reset did not work). The strength is weak and slow and it is unreliable and always has been - we are not getting the product we are paying for and we cannot get through to anyone on the phone.
-
Tolleh
(@BadDudeJosh) reported
Well, my Virgin Media internet is down. It says ' go to the site snd check your connection ' Well, I did that and it won't even ******* work properly. This is ludicrous
-
Lass_insane
(@riyatweets) reported
@tonymc39 @Cosyfluffysocks @virginmedia they call it : Customer retention targets Customers see it as: imprisonment of customers in contracts, with no way out (no parole)
-
Wako
(@mattwako84) reported
My V6 TiVo box has frozen and turned itself off 8 times so far today @virginmedia Is this a known issue in the NG18 area or is it just broken?