Virgin Media Outage Report in Huddersfield, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Huddersfield come from postal codes HD1, HD4, HD5 and HD2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Leeds, Huddersfield, Wakefield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Bradford |
||
| Batley |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
-
Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
-
Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
-
Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
-
Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
-
Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
-
Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
-
Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
-
Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
-
Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
-
Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
-
Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
-
Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
-
Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
-
peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
-
Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
-
Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
-
Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
-
Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
-
Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
-
Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
gazza
(@gazzasw11) reported
@Davidbr55025958 @NOT_leftwaffe Not watched a game all year because of the kneeling crap, we cancelled sports package with virgin media. Can’t watch it and definitely will not pay for it.
-
Sarah J
(@coldplay_sarah) reported
@virginmedia I've got thru to some Robot. I put 'cancel' but this is from my phone. I haven't got my dad's phone. I can't see my dad due to Covid.
-
dd82
(@paddybrown82) reported
@virginmedia I can't get through to your number I was on hold for 50 minutes and hung up as it was costing me 55p a minute to be ignored by you!!! How am I expected to work tomorrow without any internet..this is a complete shambles I just want to talk to someone who can help!!!
-
Bob Livermore
(@prioutlaw118) reported
So how long does it take @virginmedia to respond to a complaint made via their own website? 11 days so far, not holding my breath tbh....
-
Goutam
(@Goutam54206511) reported
@virginmedia @BBCWatchdog Breach duty of care and still collecting money regularly on evey month without addressing the issues last 2 years - why taking payment happening on time without addressing the issue @virginmedia
-
sam ✨
(@sambrady96) reported
@virginmedia Hi our has been on and off all day in Warrington, was wondering if there’s an issue in the area or just ours individually?
-
Goutam
(@Goutam54206511) reported
@virginmedia Virgin reply Hi,Thanks for taking the time to contact us. We’re just writing to let you know that we’ve received your letter regarding the recent problems you’ve had.First, we'll look into your complaint and try to get back to you with our findings and a resolution as quickly as
-
JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!
-
Catherine Austin
(@PowersCat) reported
@virginmedia Told it was an issue in the area. This was before the 10th December. We were not given a new appointment time or a call back
-
Catherine Austin
(@PowersCat) reported
@virginmedia Checked all cable connections, rebooted & factory reset the hub over 5 times since Friday. Keeps saying broadband connection issue. Issues since November not resolved by new hub & you cancelled my engineer apppintment via text