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Virgin Media Outage Report in Huddersfield, Kirklees, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Huddersfield come from postal codes HD1 and HD2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Huddersfield, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Halifax, Batley, Huddersfield, Holmfirth, Wakefield, Dewsbury, Cleckheaton, Liversedge, and Pudsey.

CityProblem TypeReport Time
Leeds E-mail 10 hours ago
Leeds Internet 11 hours ago
Leeds Wi-fi 12 hours ago
Bradford Internet 24 hours ago
Halifax TV 1 day ago
Halifax Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

  • cgagg
    Carl. (@cgagg) reported from Birkenshaw, England

    People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.

  • paul_lambert2
    Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • theJamesWillson
    James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • TagCraigy
    Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • laurradavis
    Laurra Davis (@laurradavis) reported from Leeds, England

    @virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia

  • hanbithell
    Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • larrybudd1
    Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • _T_L_C_
    Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • hanbithell
    Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • KEANEholland
    keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • martinbo1972
    Martin (@martinbo1972) reported from Ossett, England

    @virginmedia shocking customer service!

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • WMattitude84
    Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • Alistairgunston
    Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

  • Hazelina
    Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • Alistairgunston
    Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

  • ChemUsers
    🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • njamurphy
    Nicola Murphy (@njamurphy) reported

    @virginmedia my god getting through to customer services is awful and the chat bot is next to useless. I would like to confirm if the planned works on Tues 27th are still going ahead so I can arrange to work elsewhere that day. This is the only way I can think of getting in touch

  • c0xy86
    Stephen Cox (@c0xy86) reported

    @virginmedia literally the worst customer services!!

  • gorefan72
    Jason (@gorefan72) reported

    So @virginmedia are still crap. Over 8 hours on the phone, spoken with more than 14 different people, 5 wasted days waiting for installation, and it is now 22 days since I was meant to be allowed to use their service. #badcustomerservice

  • DennisStanistan
    Dennis Stanistan (@DennisStanistan) reported

    @virginmedia @Zarsama1 ****, the onlyfans bots didn't reply to this one

  • KellyRo32126298
    Kelly Roberts (@KellyRo32126298) reported

    @virginmedia broadband down today was down yesterday as well no known issues reported on your website but still can't get on and it's a 45 min hold to speak to someone

  • CHUCKY1888_
    Steven Clarkson (@CHUCKY1888_) reported

    @virginmedia What do you think? Lol "turn it off and on again" I've also had "it could be an area fault" if it is then my areas been running slow for the last 7 months 🙄 I have friends and family who have had there tivo box replaced with a v6 box and not even had to ask for it 🤔

  • ottolangui
    David Ottolangui (@ottolangui) reported

    @virginmedia Welll….the answer is screw you despite 25 years custom, I will never use another virgin media service again, your lose not mine

  • c0xy86
    Stephen Cox (@c0xy86) reported

    @virginmedia Apparently not. You just lost a loyal customer of over 10 years

  • CHUCKY1888_
    Steven Clarkson (@CHUCKY1888_) reported

    @virginmedia your customer service is abysmal 🙄

  • ArruGiacomo
    Giacomo Arru (@ArruGiacomo) reported

    Hi @virginmedia , it's been 1 week of frequent broadband outages, and the support is simply non-existent #virginmediadown - we're trying to work from home here 😫