Virgin Media Outage Report in Huddersfield, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Huddersfield come from postal codes HD2, HD1, HD5, HD4 and HD7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Halifax, Leeds, Wakefield, Huddersfield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike, Sowerby Bridge and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Batley |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Howard AYO
(@Howardaayo) reported
@virginmedia That's where I have been trying to get support, but imagine they keep you waiting for a whole day and weeks without responses. Some of these experiences could amount to a breach of contract.
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Rhianon McAulay♀
(@Ryceryce) reported
@virginmedia internet went down around 13:45. Spoke to Customer Service was told engineer would be with me in 4hours. 4 hours later no engineer. Called back, rudest agent ever, enjoying his crisps down the phone, then tells me it’s not my hub but my area.
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SquidersGaming
(@SquidersGaming) reported
Virgin media was fine all day then just takes a huge **** for no reason 🤌
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gryofrey
(@gryofrey) reported
@virginmedia your customer service is atrocious, I called to cancel service after waiting to be out of contract to avoid early cancel fees only to get hit with higher charge and extra £25 for final month AFTER cancelling
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Richard Anderson 💙
(@MrRichAnderson) reported
@virginmedia To be honest it's my belief that some of my equipment is out of date and could do with being replaced. Sadly it seems that isn't an option and my patience has run out with it. I will call customer services again and look to take my business elsewhere.
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Joel Slade
(@jsladee17) reported
@virginmedia i can connect to stuff but in my voice call my voice is robot like and when i try to play games with friends i get removed from the game due to connection issues
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Joanne Ellis
(@breeze1jo) reported
@virginmedia They haven’t they keep saying they have sorted the problem but they haven’t. I have made numerous phone calls since Saturday, 4 today and it’s still not sorted. Would really like to talk to someone who can really help.
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UKPREPPINGSHOP
(@uk_prepping) reported
@DalePCooper @virginmedia They sold out to usa hedge funds couple years ago hence the scaling back of Service but costs going up...disgrace
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Ellis Stokes-hone
(@Ellis_sthone) reported
@virginmedia Already done this, says you hope to fix it by 23:05... says you have found a fault.. hope this gets foxed asap
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Mike Allen
(@Mic_Allen) reported
@virginmedia trying to get disconnected from VM under the price change rules is a horrendous process, but it will be so worth it never having to deal with the terrible customer service ever again