Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD5, HD2 and HD4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Heckmondwike, Halifax, Sowerby Bridge, Huddersfield, Bradford, Leeds, Wakefield, Stalybridge, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
TV | |
| Heckmondwike |
Internet | |
| Batley |
Internet | |
| Halifax |
Wi-fi | |
| Batley |
Internet | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.
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Binder Xavier Lal
(@binxl) reported
from
Wibsey, England
Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......
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Matt P
(@Superfly29) reported
from
Bradford, England
Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!
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Jill Boyd
(@JillianBoyd50) reported
from
Bradford, England
@virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2
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Ben Robinson
(@Robbotherhino83) reported
from
Bradford, England
@virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky
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Rebecca Stenson
(@steno22) reported
from
Wibsey, England
@virginmedia numerous phone calls, 1 involving 5 different people and every time its having to explain the same issue to each and every one. The call centre staff do not listen. The inept service is frustrating and staggering! I'm sorry we left BT!
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I had no internet for 2/3 hours but yet opted into the free text message to let me know when the issue has been fixed. Still no text message 🤣🙈
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Martin Paul Roche
(@Rochethewriter) reported
from
Delph, England
@virginmedia Sadly not. I was advised to wait until today when some quota/allowance kicked in for the 1st of the month to renew my contract. 'Ash' promised to call back between 9 & 10. Still waiting. And apparently its now costing me more because I never renewed! My fault then. Go figure.
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The wifi still doesn't work. please can you confirm when this will be fixed
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
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Matt P
(@Superfly29) reported
from
Bradford, England
@virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.
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Phillip Jameson
(@pjam62) reported
from
Gildersome, England
@virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frank Coan
(@FrankCoan1) reported
@virginmedia After several calls to Virgin and told that I T would get in touch nothings has changed,I need an activation email to fix the problem of changing to Virgin paying for Netflix but I have not had any calls or emails,Frank.
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Mitchell Hattersley
(@MitchH90) reported
Hey @virginmedia I think your email servers have been hacked or something. Huge thread on your own forum of people having the same issue as me.
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Wayne
(@waynec40) reported
@virginmedia Guess it would help if the services I pay for worked then I wouldn’t have to miss it 😢
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The Casual Gamer
(@CasualGamet) reported
@virginmedia @virginhelp Let me know what the problem is in the Wv46hx area
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Stonie 🔴⚫️(The original never forgotten 💙)
(@stonielad) reported
@virginmedia It’s a power supply issue on the router. My neighbour has used his and the Hub works. Just send another out, it will be here tomorrow
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David Wheater… not that one.
(@DavidWheater) reported
@virginmedia the fact that I’ve been on hold with your @premierinn wifi helpline for over 35 minutes shows how bad your WiFi service is, there are so many people trying to get through.
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Nina Lovelace
(@HackneyOutdoors) reported
@virginmedia Yes but I shouldn’t really have to as signed up for text updates which sadly never arrive. Does this service work? Now it’s been pushed back til 8pm
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Wayne
(@waynec40) reported
@virginmedia Ain’t Manager call backs 48hrs too? I’ve been waiting 2 months for 3 different ones. Just shows Virgin don’t care about the 22% Customer base.
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angela B
(@angelab2711) reported
@virginmedia I have yes,I've been checking all day. Fix time was meant to be 6pm today now it's been moved to tomorrow morning 10am!
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Ian Poulton
(@irp87) reported
@virginmedia No, but called today as I hadn't heard anything and was told there was more things I needed to do to resolve this out of my time. No one said it was a letter I had to fill in, send back, and no one said it was a 3rd party company either. Also, WhatsApp customer 'service' is awful