Virgin Media outages and service status in Huddersfield, England

Problems in the last 24 hours in Huddersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Huddersfield, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Sowerby Bridge, Wakefield, Bradford, Huddersfield, Leeds, Dewsbury, Liversedge, Brighouse, and Cleckheaton.

City	Problem Type	Report Time
Halifax	Internet	6 hours ago
Batley	Internet	19 hours ago
Halifax	Wi-fi	1 day ago
Halifax	TV	1 day ago
Batley	Internet	2 days ago
Batley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Huddersfield, England

Latest outage, problems and issue reports in Huddersfield and nearby locations:

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 4 minutes ago from Thornton, England

  @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

• 
  Gareth Smith 🇬🇧 (@Gstraitz) reported 6 minutes ago from Leeds, England

  @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

• 
  John Leeson (@Jp_Leeson) reported 10 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  michael (@r5008) reported 13 minutes ago from Greetland, England

  @virginmedia is your brodband down at the moment Hx5 area ?

• 
  Ashley Hirst (@ashleyhirst15) reported 13 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

• 
  Joe Hirst (@JoeMHirst) reported 20 minutes ago from Halifax, England

  @virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!

• 
  maria (@mariaspears) reported 20 minutes ago from Huddersfield, England

  @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

• 
  Helen Rafferty 💙 (@HelenRaffTVN) reported 23 minutes ago from Shelf, England

  @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

• 
  Roy (@badlydrawnroy) reported 32 minutes ago from Leeds, England

  @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

• 
  Barry (@Barry80901949) reported 34 minutes ago from Bradford, England

  @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

• 
  Guy Leech (@guyrleech) reported 35 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Kamal Sharma (@KamalSh03012772) reported 38 minutes ago from Leeds, England

  @virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks

• 
  Victoria Louise (@Victori54706021) reported 40 minutes ago from Meltham, England

  @virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.

• 
  james Staniforth (@leedsfan91) reported 43 minutes ago from Leeds, England

  @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

• 
  Richard Best (@RichardBest6) reported 47 minutes ago from Ovenden, England

  @virginmedia is there currently a problem with broadband in HX30LZ?

• 
  Andy Shelton (@SheltonAndy) reported 51 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  Jordan (@jordfcs) reported 55 minutes ago from Bradford, England

  @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

• 
  Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported 57 minutes ago from Thornton, England

  What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.

• 
  Joe Hirst (@JoeMHirst) reported 58 minutes ago from Halifax, England

  @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

• 
  Daryl Beaumont (@DarylBeaumont2) reported 59 minutes ago from Leeds, England

  @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 6 minutes ago

  Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.

• 
  P.J (@creepingjesus00) reported 6 minutes ago

  @virginmedia Hi sent you a DM due to lower speeds on broadband but paying for a 1gig service.

• 
  youwouldntknowme (@lazylazydude) reported 11 minutes ago

  @virginmedia I don’t think you get it. When I say multiple calls, I mean daily. I’ve told your customer service not to contact me. They said they’d make a note and wouldn’t, then called the next day anyway. Worst company I’ve ever had the misfortune to deal with.

• 
  Gary Adams (@GazzaAdams) reported 17 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  johngunn (@johngunn2) reported 18 minutes ago

  @virginmedia @CliveR39 The last time I checked a couple of days ago it gave an estimated fix of 28th August. Which considering it’s been at least a week since it went down is a considerable length of time to not receive the service we’re paying for.

• 
  Amanda Lee (@amandajlee_lee) reported 19 minutes ago

  @virginmedia @YouMadBruv3r How long does it take @virginmedia ??? Mines been down for weeks, right at the start of the season. Just done the service status check that you recommended for a fix date and it doesn't work 🤬🤬

• 
  ElaineGolding (@Elainebks) reported 19 minutes ago

  @RJAldous1 @virginmedia Oh dear you got the scammers. Their help dept is shown on the profile

• 
  Mr Moanivator (@MrMoanivator) reported 19 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the Hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Amy (@AmyDonalson_X) reported 21 minutes ago

  @virginmedia please explain to me how after my package ran out and I renewed with a different package in JULY it’s taken 3 phone calls, 5 online conversations and 4 different bill amounts for September/October to still have no resolution or idea how much my next bill will be??

• 
  Dan (@DanJeoryPhoto) reported 21 minutes ago

  Anyone else in the Chester, NW region having problems with their @virginmedia broadband service? Been down all morning #chestertweets