Virgin Media Outage Report in Huddersfield, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Huddersfield come from postal codes HD2, HD4, HD7 and HD1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huddersfield, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Halifax, Leeds, Huddersfield, Cleckheaton, Dewsbury, Holmfirth, Wakefield, Ossett, Heckmondwike, Sowerby Bridge and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Bradford |
Internet | |
| Batley |
Phone | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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Ian Wolstenhulme
(@WolstenhulmeIan) reported
from
Saddleworth, England
@WildDarren @virginmedia @WildDarren I am sensing some issue with @virginmedia #Christmas
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Murphy
(@MurphyOfMercia) reported
@virginmedia "Please do check back later" for a service I pay for 24/7/365.
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qqqqqq
(@pauloLondinium) reported
Hello @virginmedia, I’ve been trying to cancel for days because my father is moving into care - but you won’t respond. Anything you can do before I go to Which, You and Yours and other consumer champions
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Vinny Hanratty
(@vincehanratty) reported
@virginmedia Yes , it did say there was an issue, now it doesn’t. This is a problem we had for 4 years 2 years ago , it took 4 years for you to fix it , now it’s happening again. It’s usually an engineer has been out to ‘solve’ another customer issue & redirected the issue so we get problem
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Ann Elliott 💙
(@annelliott2017) reported
@virginmedia Are you actually kidding me on? Your whatsapp response is from a chat bot. How will that resolve this issue? Or do you just want me to shut up? That's not going to happen
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Andrew Monk
(@AndrewJMonk) reported
@virginmedia That's not entirely true John... my contract ended in July, unbeknownst to me, and my weekly fee jumped from £44 to £62. Nothing like @CooperativeBank who's home insurance renewal went down this year. Head and shoulders above there guys, well done.
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Bittershurn
(@bittershurn) reported
@virginmedia trying to book an appointment for an engineer to fix WiFi broadband again. Why have you made it so difficult? Every trail leads to a dribbling automated Bot. Useless.
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Ben
(@BenjamienSm) reported
@virginmedia I am struggling with extremely slow upload speeds since yesterday. Whenever I upload (which I do for work) it causes the entire connection te become unstable. The service status says there is am issue in my postcode but no indication of when this will be fixed.
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Terrie
(@1001pieces) reported
@virginmedia No issues according to that site. Callers hear it ringing but doesn't ring my end. Came out about 3 weeks ago. Will WA to get package removed. Contacting you via the help on your website is impossible.
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Lee
(@Le_Sharp) reported
@virginmedia 40 minutes on the phone and your tech support can’t help. They are sending an engineer but the appointment has changed between the call and the confirmation text. Your website is useless and your online chat is a lie. How do I complain?
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The Fat Dude
(@TheFatDudeUK) reported
@virginmedia Not sure why ur being rude no email has this been going on 4 even,