Virgin Media Outage Report in Huddersfield, Kirklees, England
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The latest reports from users having issues in Huddersfield come from postal codes HD1 and HD2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Huddersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huddersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Huddersfield, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Bradford, Batley, Huddersfield, Holmfirth, Wakefield, Dewsbury, Cleckheaton, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 3 hours ago |
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16 hours ago | |
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Internet | 17 hours ago |
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Wi-fi | 18 hours ago |
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Internet | 1 day ago |
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TV | 2 days ago |
Community Discussion
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Virgin Media Issues Reports Near Huddersfield, England
Latest outage, problems and issue reports in Huddersfield and nearby locations:
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Pippa Oldfield (@PippaKOldfield) reported from Wakefield, England@AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.
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Gem 💎 (@28gem) reported from Wakefield, EnglandI have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
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Joannemarygriffin (@Joannemarygriff) reported from Wakefield, England@virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.
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Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England@ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .
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Mark Taylor (@Mr_Mark_Taylor) reported from Kirkburton, EnglandMorning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.
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Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England@virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.
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super pablo (@pablo_hescobar) reported from Leeds, England@virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now
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Suzy Swift (@bally79) reported from Dewsbury, England@virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!
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SvP💙💛 (@SophieVPeel) reported from Leeds, England4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!
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Marcus UK (@MarcusUK5) reported from Leeds, EnglandWhen @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia
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Fat Joe (@Ash_worth) reported from Leeds, England@virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.
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Antonio M. Arboleda #FBPE (@Toni_M_Arboleda) reported from Leeds, England@virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin
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Matt Ferretti (@MatthewFerretti) reported from Leeds, England@virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!
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Martyn Bolt (@martynbolt) reported from Mirfield, EnglandTerrible customer service by @virginmedia cancelled 0800 installation in Dewsbury today at 2100 last night Strangely blaming @KirkleesCouncil
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Jason Hemingway. (@BesaJason) reported from Brighouse, EnglandIt’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.
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Paul (the original Ossett Terrier 🐶) (@0ssettTerrier) reported from Ossett, England@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
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Matt Ferretti (@MatthewFerretti) reported from Leeds, England@virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles
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Natalie Ball (@NatalieBall21) reported from Leeds, England@virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?
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Jamie Smith (@JamieSmith45) reported from Huddersfield, EnglandEvery month without fail our broadband goes down - @virginmedia what is going on? Particularly after prices went up last week!
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Louis Sharpe (@LouisJSharpe) reported from Leeds, England@virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave whiting (@DavidJWhiting) reported@virginmedia customer service processes are appalling. Online support might be cheap but doesn’t work with faulty broadband! When I’ve finally got through to a mythical operator they’ve failed to call back twice & charged me to replace faulty equipment. Avoid.
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Sestttttttt (@sestttttttt) reported@virginmedia oh wow once again NO ******* WI-FI! FIX YOUR **** !!! I AM SICK OF IT WHAT AN UNRELIABLE POS
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LIAM🏴🏴🏴 (@LIAMMILES2016) reportedVirgin Media is the biggest pile of **** going probs the worst broadband going
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Gill💙💛 (@Gillywigs2806) reported@JoeyThePom_ @virginmedia Problem with box at Malmains
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Fergie’s Assistant (@NEXTSAF) reported@virginmedia I’ve got a technician booked in for Friday, will he solve everything on Friday? Or is he just going to see what the problem is because I do need this sorted asap?
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John P J D (@johndoran21) reported@virginmedia as well as 💩 mobile deal we have been scammed by virgin, we also last year got the super fast broadband, this is BS have notice nothing better, only now less signal in upstairs bedroom 💩💩💩💩💩service x 2 from Virgin Mobile/Broadband💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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#FreeThoseInNeed (@aysha_happy1) reported@virginmedia Hahahaha basically telling me to deal with it and lose three days worth of wages cause yall can't do your jobs. I can't wait to leave this **** company
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Eliot Williams FCCT (@MrEliotWilliams) reported@virginmedia your customer service over the last few days has been appalling. I've spent easily 8+ hours over the last few days trying to renew using your online chat service.
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Eufex (@Eufex) reported@virginmedia this is acceptable service 2 u: yesterday it took 90 minutes to sort new contract. 2day received emails saying you’re skanking me for a month at full wack (Double what I’m paying), & email saying price going up £7 per month also! Wait on online chat now at 2hrs!!
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JoeyThePom (@JoeyThePom_) reported@virginmedia No. I had to transfer the conversation to WhatsApp using your chat bot and I've I still not heard anything from you. I started the day unhappy about the cost of my subscription. Now I'm thinking I'd get a better service from another provider too.