1. Home
  2. Companies
  3. Virgin Media
  4. Halifax
Virgin Media

Virgin Media outages and service status in Halifax, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Halifax, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 15, 10:19 PM GMT+1.
  • 58% Internet (58%)
  • 25% Wi-fi (25%)
  • 8% Total Blackout (8%)
  • 5% E-mail (5%)
  • 4% TV (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Halifax come from postal codes HX1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Halifax, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Liversedge, Huddersfield, Bradford, Yeadon, Cleckheaton, Littleborough, and Brighouse.

CityProblem TypeReport Time
Halifax Internet 20 hours ago
Halifax Wi-fi 20 hours ago
Halifax TV 21 hours ago
Halifax Total Blackout 2 days ago
Halifax Wi-fi 2 days ago
Halifax Total Blackout 2 days ago

Nearby cities with recent reports

Batley

11 recent signals

2 days ago
Liversedge

2 recent signals

3 days ago
Huddersfield

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

  • Gingernuts73
    Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported from Huddersfield, England

    Anyone else having an issue with @virginmedia WiFi?

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • PaperInky
    inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

  • PennineHR
    Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

  • ThomasGaddPhoto
    Thomas Gadd (@ThomasGaddPhoto) reported from Wrose, England

    @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

  • GAMA_Leeds
    GAMA (@GAMA_Leeds) reported from Gildersome, England

    @virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27

  • oldcornc
    Christian Oldcorn (@oldcornc) reported from Thornton, England

    @virginmedia please help me get some WiFi boosters/pods. Website gives me a number to call but then menus keep chucking me out! Please help

  • owen1257
    Owen1257 (@owen1257) reported from Huddersfield, England

    @HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !

  • PaperInky
    inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia I’m not a VM customer.

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

  • Jp_Leeson
    John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

  • Victori54706021
    Victoria Louise (@Victori54706021) reported from Meltham, England

    @virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.

  • bcbradio
    BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • annie7hudds
    anne l (@annie7hudds) reported from Fenay Bridge, England

    @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

  • domburch
    Dom Burch ⤴️ (@domburch) reported from Bradford, England

    @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

  • GavHeaton
    That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Invinc1bles0304
    George (@Invinc1bles0304) reported

    @virginmedia He tells me he's outside. I explain I'm not there as they assured me he would arrive at 1510. He tells me he doesn't work that late. So I've taken a day off from work for the engineer, and no show. Can you contact me asap

  • cathypops2010
    Catherine Jeffery (@cathypops2010) reported

    @floydy1983 @virginmedia It didn’t work last week either for the cup game. They’ve had a week to fix this issue

  • spursjon2015
    Spursjon (@spursjon2015) reported

    @virginmedia @Falky_Crypto How are you working on it? It was broken last week as well and never got fixed

  • RlphWigs
    Ralph (@RlphWigs) reported

    @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.

  • SamanthaAsumadu
    Samantha Asumadu (@SamanthaAsumadu) reported

    You're stronger than me. I got Virgin media down to £18 when I threatened to leave. I took their offer. and now it's gone up to £24 quid 2 years later and no doubt will go up again next year 😞

  • Delveyboy
    Heinz Beanz (@Delveyboy) reported

    Why @virginmedia should not use foreign call centres. Me: my contract is up on th 17th September and I want to cancel. Virgin: ok no problem Me gets an email: your service will be disconnected on the 17th August. FFS.

  • JayTinl33
    Jai Tan (@JayTinl33) reported

    @virginmedia absolute garbage, plenty of time to fix the sports. regret renewing my contract. #virginmedia #crap

  • DavidBa97629651
    David Bartholo (@DavidBa97629651) reported

    @virginmedia There’s no point in me DM because you won’t change it just for me however I hope you take notice of the number of customers raising this as an issue, I would ask you to consider elderly folks like myself with joint and mobility issues who don’t wish to keep pressing the remote

  • alex___jones
    alex jones (@alex___jones) reported

    @virginmedia What’s happening with football on the red button?? Paying for a service I’m not getting 😡

  • RHawkins05
    Richard (@RHawkins05) reported

    @virginmedia yet again your service doesn't live up to the advert, £90 per month and yet again the interactive services don't work.......