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Virgin Media

Virgin Media service status in Halifax, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Halifax come from postal codes HX1 , HX6 and HX3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Halifax, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Huddersfield, Holmfirth, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Batley Internet 6 hours ago
Batley Wi-fi 6 hours ago
Batley Total Blackout 8 hours ago
Batley Wi-fi 11 hours ago
Halifax Internet 11 hours ago
Batley Internet 12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • PhilSingh_com
    Phil Singh (@PhilSingh_com) reported from Bradford, England

    @virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁

  • r5008
    michael (@r5008) reported from Greetland, England

    @virginmedia Sorry one more qustion It says register loss of service  Fix estimate: 11 October 21:15 Dose that mean someone will look at it ?

  • DavidWildJnr
    David (@DavidWildJnr) reported from Milnrow, England

    @virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.

  • AndyM50760310
    Andy M (@AndyM50760310) reported from Dewsbury, England

    @virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

  • CllrRalphBerry
    Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England

    Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.

  • jimbob_houston
    Jamie Houston (@jimbob_houston) reported from Honley, England

    @virginmedia hi there I moved to you guys over the bank hols weekend, but my phone number is yet to be migrated and I haven’t been sent a pin for my tv hub so I can’t use all the features, can someone help?

  • DavidWildJnr
    David (@DavidWildJnr) reported from Milnrow, England

    @virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.

  • AndyM50760310
    Andy M (@AndyM50760310) reported from Dewsbury, England

    @virginmedia I can’t sign in with the original details. The email is no longer mine.

  • braysoj1
    Jonny Brayson (@braysoj1) reported from Keighley, England

    @virginmedia internet gone down bd22 6hn

  • HuddersfieldTi2
    Huddersfield Times (@HuddersfieldTi2) reported from Huddersfield, England

    @iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.

  • AndyM50760310
    Andy M (@AndyM50760310) reported from Dewsbury, England

    @virginmedia Help please. Tried to resolve wirh 3 members of your overseas Call Centre and was promised a call back. I can’t access my account.

  • Gingernuts73
    Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported from Huddersfield, England

    Anyone else having an issue with @virginmedia WiFi?

  • CllrRalphBerry
    Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England

    @virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .

  • hossfitt
    Paul Cartwright (@hossfitt) reported from Keighley, England

    @virginmedia I have contacted live chat just now outage apparently estimated fix time 14th June rediculous that can't watch TV or work from home

  • dannyjd19
    daniel dries (@dannyjd19) reported from Huddersfield, England

    @virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv

  • GAMA_Leeds
    GAMA (@GAMA_Leeds) reported from Gildersome, England

    @virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27

  • FanExperienceCo
    FanExperienceCompany (@FanExperienceCo) reported from Wibsey, England

    If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁

  • hossfitt
    Paul Cartwright (@hossfitt) reported from Keighley, England

    @virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet

  • oldcornc
    Christian Oldcorn (@oldcornc) reported from Thornton, England

    @virginmedia please help me get some WiFi boosters/pods. Website gives me a number to call but then menus keep chucking me out! Please help

  • GavHeaton
    That Heaton Mess (@GavHeaton) reported from Bradford, England

    @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kezzere
    Kerry Elsworth (@kezzere) reported

    @virginmedia do you have an ETA on resolving the broadband issues around Narborough as ours has been playing up for a few days and has now completely gone! Postcode is LE19 3FA thanks

  • RedsAdam94
    Adam⚽️ (@RedsAdam94) reported

    **** sake why is @virginmedia not processing the channel I want to buy on the Tv😭😭😭

  • RangerRizzo
    Thomas 🇮🇪 🇩🇪 2022 (@RangerRizzo) reported

    Virgin media is so incredibly ****, wouldn't recommend them too anyone 👎

  • fallingdownbill
    Bill Foster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@fallingdownbill) reported

    @DefundBBC Can I cancel my license if I have virgin media?

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here

  • MissMarvel2016
    Christine (@MissMarvel2016) reported

    @virginmedia No it's been crap and just dropped there suddenly in the middle of my shift. It's back now but I need to work!!

  • AmandaBabington
    Amanda Babington (@AmandaBabington) reported

    @virginmedia wifi on the blink AGAIN. Totally impossible to load a basic webpage and yet you continue to charge an exorbitant monthly fee for NO service. Trying & now failing to cheer my poorly 4 year old up with some catch-up tv. Explain yourselves?

  • mrdalesteel
    DeFi Dale! (@mrdalesteel) reported

    @virginmedia WOW VIRGIN MEDIA STRIKE AGAIN. STILL PISS POOR. I WAS AMAZED WHEN YOU ANSWERED MY CALL STRAIGHT AWAY - I THOUGHT WOW YOUVE GOT BETTER... THEN ON HOLD FOR 15 MINUTES FOR YOU THEN TO HANG UP. IM NOT CALLING YOU AGAIN. IF MY PHONE ISN'T FIXED THE NEXT BILL WONT BE PAID

  • HarrierGR3
    Gareth W (@HarrierGR3) reported

    @virginmedia Getting really sick of paying loads of money a month for 1gb internet and averaging around 90mbps - today I'm down to 30mbps WTF am I actually paying for!? I get better speeds on my mobile!? Website's a joke and just takes users round in circles

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I'm trying to cancel but even that seems impossible