Virgin Media

Virgin Media Outage Report in Halifax, Calderdale, England

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The latest reports from users having issues in Halifax come from postal codes HX1 and HX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Halifax, Calderdale, England 05/29/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Halifax, Calderdale, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Dewsbury, Liversedge, Cleckheaton, Halifax, Huddersfield, Mirfield, Keighley, Brighouse and Batley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBradford E-mail
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomDewsbury Internet
United KingdomLiversedge E-mail
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • martinbo1972 Martin (@martinbo1972) reported from Ossett, England

    @virginmedia shocking customer service!

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • ScottShaqNelson Scott Nelson (@ScottShaqNelson) reported from Keighley, England

    @virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JenMains Jen (@JenMains) reported

    @virginmedia Can I not do it online? I just need to cancel my account ASAP as I’m moving

  • twoshoes_tv TwoShoes (@twoshoes_tv) reported

    @virginmedia My upload speed ranges from 0.2-3 in the week but during the weekend (up until around 3pm) I get upload speed of 6+ This is a problem of inconsistency mainly.

  • TheDamo08 Damo (@TheDamo08) reported

    @virginmedia @virginmedia I'm now being told by your customer service there is not stock for my broadband but also they can send me a self starter pack. Worst customer service I've ever experienced. Nothing but lies.

  • YasserZayni Yasser Zayni (@YasserZayni) reported

    @virginmedia the worst customer service I have experienced in my life. No one know how to talk and resolve a customer issue. I doubt very much there is any pride or care in how they treat their customers. Extremely disappointing!

  • karenden74 karen grimes (@karenden74) reported

    @virginmedia Several times my WiFi is rubbish dropped out all the time several times a time your engineers have come out and don’t understand why and why we can’t get it in the front of the house but you want to charge me £200 to cancel a service that you agree does not work

  • Matthew_Wright Matthew Wright (@Matthew_Wright) reported

    In other news @virginmedia is 55 minutes away from failing to fix our broadband for a third time. Time to cancel that Direct Debit methinks...

  • rosefazak Rose Fazakarley (@rosefazak) reported

    @virginmedia how do I report an open communications box please . Not sure if it’s been vandalised or got damaged in the wind overnight, but it’s open to the elements and hoofing down with rain. Thank you

  • K2theAzzy Quazi (@K2theAzzy) reported

    @virginmedia Never mind, won't let me DM. I'll explain my issues in the following tweets.

  • abrodieakers Annie Brodie Akers (@abrodieakers) reported

    @JohnnyDude1983 @virginmedia Phone and online. They've been emailing me to confirm our telephone conversations. Unless I've got a clone, there's definitely an issue here

  • orkhanahmadov Orkhan Ahmadov (@orkhanahmadov) reported

    @marcelpociot @virginmedia I think people dramatize it. It says "security password". It is probably some kind of shared verification phrase which is used to authorize certain actions on your account when calling customer service. It is usually filled out when first time signing a contract with the company.