Virgin Media

Virgin Media Outage Report in Halifax, Calderdale, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Halifax come from postal codes HX1 and HX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Halifax, Calderdale, England 01/15/2025 05:30

January 15: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Halifax, Calderdale, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Cleckheaton, Bradford, Bingley, Huddersfield, Halifax, Mirfield, Dewsbury, Liversedge, Keighley, Brighouse, Batley and Shipley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds E-mail
United KingdomCleckheaton Total Blackout
United KingdomBradford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • Bexwa Rebecca (@Bexwa) reported from Dewsbury, England

    @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

  • SheltonAndy Andy Shelton (@SheltonAndy) reported from Heckmondwike, England

    Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

  • westerby1 Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    @virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?

  • SiDay14 Simon Day (@SiDay14) reported from Dewsbury, England

    @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

  • westerby1 Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.

  • saffysaffron Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • WhinmoorWhite Polski 💙💛🤍 (@WhinmoorWhite) reported from Halifax, England

    @virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

  • JayDS87 Jay Smith (@JayDS87) reported from Halifax, England

    @virginmedia Service status website page won’t load even on my phone service provider. I have reset my router twice. Still happening.

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

  • Hannahlufc Hannah Louise (@Hannahlufc) reported from Leeds, England

    @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

  • JayDS87 Jay Smith (@JayDS87) reported from Halifax, England

    @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

  • khurambfd khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • saffysaffron Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England

    @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

  • deangledhill Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

  • MartinCaine Martin Caine (@MartinCaine) reported from Huddersfield, England

    @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

  • deangledhill Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Braderzzz_ Bradley Hall (@Braderzzz_) reported

    @virginmedia error cs4200 for pay per view event? Any help

  • gazzathechef gary baxter (@gazzathechef) reported

    @virginmedia my broadband has been off since Saturday morning.. did a chat with one of your team.. telling them my broadband goes off after 10-15 mins every time I restart the router.. asks me to do a speed test.. eh.. what has that got to do with a connection problem..

  • emmachammond Emma Hammond (@emmachammond) reported

    @Louisef98865032 @O2 2) are all on the same network, plus we have virgin media (I’m yet to see any of those benefits) I pay on time, stay ahead. The fact that they are upping interest on something that was 0% interest at the start of the contract is an absolute scam. When my contract is done…

  • tunnotron3000 Andy Tunstall (@tunnotron3000) reported

    For the second time in a month, I've had to cancel a stream due to Virgin Media's incredibly unreliable upload speed. I have no idea why I'm getting 2.27mbps upload speed on the Volt 200 package. Embarrassing. Please avoid them.

  • Fellena5 Fellena (@Fellena5) reported

    @Berniekegs9 @virginmedia Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day

  • pprrbb Paul Browning🇬🇧 (@pprrbb) reported

    Virginmedia down again every thing not working in the house as need router to connect #virginmedia good time for a price increase

  • AaronWRoss Aaron Ross (@AaronWRoss) reported

    @virginmedia please cancel my services. I have been with you since 2002 and I've never had such a painful time speaking to "customer services". Constant upsell instead of my request to cancel. This never happened with the UK call centre. You've gone from the best to worst.

  • bec_bates Bec Bates (@bec_bates) reported

    @virginmedia hi - this is the fourth time this week our WiFi has gone down and no outage showing on your end. Is there a reason for this?

  • FtblObs Cian 🇶🇦 (@FtblObs) reported

    I’ve put the game on record today & despite it clogging my Virgin Media box up I’ll never delete it. It’s the turning point for a big legacy for ten Hag’s reds.

  • dl423071 David Lloyd (@dl423071) reported

    @virginmedia While I sit here thinking are you being sarcastic or what in the real world 4 weeks to turn up and fix something is the reason the uk is in the state its in what would you do if I didn't pay for 4 weeks or is it me being sarcastic now .