Virgin Media Outage Report in Halifax, Calderdale, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Halifax come from postal codes HX1 and HX2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (43%)
-
TV (26%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Halifax, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Huddersfield, Dewsbury, Littleborough, Heckmondwike, Leeds, Liversedge, Mirfield, Hebden Bridge, Ossett, Cleckheaton, Guiseley and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Total Blackout | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
-
Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
-
Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
-
Rebecca Stenson
(@steno22) reported
from
Wibsey, England
@virginmedia numerous phone calls, 1 involving 5 different people and every time its having to explain the same issue to each and every one. The call centre staff do not listen. The inept service is frustrating and staggering! I'm sorry we left BT!
-
Binder Xavier Lal
(@binxl) reported
from
Wibsey, England
Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......
-
Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
-
Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I had no internet for 2/3 hours but yet opted into the free text message to let me know when the issue has been fixed. Still no text message 🤣🙈
-
Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK
-
Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
-
Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown
-
Matt P
(@Superfly29) reported
from
Bradford, England
Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!
-
Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
-
Ben Robinson
(@Robbotherhino83) reported
from
Bradford, England
@virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky
-
Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
-
Martin Paul Roche
(@Rochethewriter) reported
from
Delph, England
@virginmedia Sadly not. I was advised to wait until today when some quota/allowance kicked in for the 1st of the month to renew my contract. 'Ash' promised to call back between 9 & 10. Still waiting. And apparently its now costing me more because I never renewed! My fault then. Go figure.
-
Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
-
Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
-
Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
-
Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
-
Matt P
(@Superfly29) reported
from
Bradford, England
@virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.
-
Phillip Jameson
(@pjam62) reported
from
Gildersome, England
@virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nigel Jolly
(@Nigel_BigNn) reported
@virginmedia Why can't you get get in touch with a real person not a voice recording this is stupid I di all this before I started on twitter 😠😠😠😠😠😠😠
-
Giganet
(@GiganetUK) reported
from
Portsmouth, England
@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
-
Laura Savage (Gostick)
(@LauraSa46626539) reported
@virginmedia why is it I can log in online and increase my package but I can't cancel it? I have to phone up and be on hold for 5 hours!! 🙄
-
Raja
(@Raja00677124) reported
@virginmedia I have had various excuses and asked numerous questions just like you are! are you able to realistically assist with the problem in question?
-
Miss N Griffiths
(@MissGriffiths3) reported
@virginmedia Regarding the complaint, no. The next course of action for reinstating my connection is for it to ahead on the 15th October. I was offered tk be credited with some money so that I can get a dongle, however I was advised that this would not help with connecting my home security.
-
Susan Haigh 💙
(@Snoozerson) reported
@virginmedia M200 broadband. It’s not the speed that’s the issue. That’s fine when it works. It’s the fact that the WiFi won’t stay connected. It drops out multiple times a day. It’s unreliable.
-
Pippa Crowther
(@getpipfit) reported
@virginmedia There is no estimated fix time ?
-
Timon
(@timonux) reported
@virginmedia Oct. 5th is past and no resolution so far, can you please update and give an ETA. My neighbors are with Virgin and don't have any apparent issue. Is this really what I am paying you for?
-
Rand
(@Raz625772) reported
@virginmedia @virginmedia it’s more than frustrating. Internet is required for work and you’re really not addressing the problem. How can you not have resolved this since Aug 24th? Can you answer me that?
-
Josh
(@joshV2394) reported
@virginmedia my service has gone down multiple times over the last couple of weeks & on Friday it went down for majority of the afternoon. This isn't affecting just my house - it's happening to my entire estate. Can someone help me, please?