Virgin Media Outage Report in Halifax, Calderdale, England
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The latest reports from users having issues in Halifax come from postal codes HX3 and HX1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Halifax, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Batley, Cleckheaton, Huddersfield, Halifax, Dewsbury, Bingley, Mirfield, Liversedge and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
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| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
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Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia Hi. I've phoned and it says there are no problems in my area. The lights (2)on the TV box keep flashing red and 1 flashes orange. It's a pain as mobile coverage is awful here so I dont have any internet unless I'm pointing my phone at the sky like a loony!!!
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia I'm having issues deleting a device from the TV go app. It just doesn't do anything when I press replace. Please help!!!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
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Chris
(@CLane_89) reported
from
Thornton, England
@RickScottFlynn @disneyplus @virginmedia More for me rather than Gracie 😂 £50 isn’t that bad either to be fair.
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia saying my network Ethernet cable but it isn’t and it was ok last night so what’s happening
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Conny ≛
(@ConnyR6S) reported
Typical virgin media WiFi going down on a Friday night at 10pm. Run by a bunch of ******* rapists that don’t know their arse from their elbow.
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ChiddyJ
(@chiddyj) reported
I’m pretty sure there is an upload speed issue in Bradley Stoke! Always seems to be around 8pm to 12pm when the upload speed is drops dramatically @virginmedia 0.5 Kbps! Bs32 9 area. Down speed is fine but upload speed affects online gaming badly...
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Martin J Heggie
(@MartinJHeggie) reported
@adelwire @virginmedia **** man sorry to hear that we timed it so contact ran out in January and moved the broadband and phone out in December still had to pay till end of contract but when the TV went off we were finally rid of them felt good to chuck their stuff into the skip
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katesbush
(@katesbush) reported
Hello @virginmedia ever since our neighbours contract has been up I’ve been struggling to get good speeds. Do you press a button that makes the internet go really crap after the initial contract period?
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Helen Renwick
(@hells2305) reported
@virginmedia The issue is my Dad has dementia and does not know any login details so I am sorting this out for him. Will I be able to reset any login details if I go online?
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naomi davies
(@Naomiworldz) reported
@virginmedia sold me a faster contract 2day ( to help me with constant broadband drop out ) - tonight using 1 single device (tv) the film buffered 8 times #wellworthit #rippedoff
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Callum Macdonald
(@CallumMac92) reported
@virginmedia Better since someone on your forum organised an engineer to come out. Your customer service has been appalling and even after logging a complaint earlier, nothing has been acknowledged
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thursday's boy
(@kmncodes) reported
@virginmedia I think it’s absolutely disgusting and distasteful that you are not releasing a statement or comment on the no service in south London. It’s been a few days now and vulnerable people are alone by themselves in lockdown with no way to communicate with family.
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Leighjr 🏴🇬🇧
(@Leighjr) reported
@DisneyPlusUK any idea when/if virgin media will be using the Disney plus service in uk 🇬🇧 ?
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Paul Evans
(@evo9673) reported
@virginmedia do you have internet issues in the Dy4 area? Been down for 39 mins