Virgin Media Outage Report in Halifax, Calderdale, England
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The latest reports from users having issues in Halifax come from postal codes HX1 and HX2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Halifax, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Todmorden, Cleckheaton and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Halifax |
Internet | |
| Batley |
Total Blackout | |
| Batley |
Community Discussion
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Virgin Media Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?
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Alyson Fisher
(@diamondfan25) reported
from
Huddersfield, England
@richardbranson @virginmedia never had an account with yourselves yet we have received a debt agency letter & bill saying we owe you money we have been with @SkyUK for nearly 10 yrs ADVISE ASAP
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @Pulse984 It’s ok adhering to the compensation rules, but the insidious lack of service isn’t covered. A very frustrated customer with no internet yet again.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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jordyn
(@jordynrosehtafc) reported
from
Huddersfield, England
Imagine my shock, our Virgin Media WiFi is down again
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Mike Robertson
(@Mikeyrob73) reported
from
Bingley, England
Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service
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Martin Chalk
(@mcchalk) reported
from
Bingley, England
@virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.
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Mrs Emma Marsh
(@Emsie180) reported
from
Halifax, England
@virginmedia help please. I am unable to access my email due to possible spam (text rec from VM) but I am also unable to remember my security question and my date of the last bill so I'm stuck and cant reset my password. I've tried to ring but it cut off after 40mins...
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @carl_kears Have you ever tried speaking to your offshore team? Ask them a question outside their script and you’ve no chance. The last time I tried, 3 different people cut me off. Useless service.
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Jade Bradfield
(@jadebradfield) reported
from
Bradford, England
Why does your internet connection always play up when you’ve got loads of work to do! 🤬 @virginmedia any connectivity issues going on in Bradford area?
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia getting sick of this now, got up this morning (25/08) no internet yet again. This is just a recurring problem, we are not getting a service and your overseas call centre is useless, how about a refund for lack of service every couple of weeks.
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@andyhudson77) reported
Hi @virginmedia How crap is your connection? Super fast? Not delivering the service as advertised. How do I complain?
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Ryga_Photography
(@PhotographyRyga) reported
@virginmedia is POSSIBLY THE WORST COMPANY IVE EVER ENCOUNTERED! Trying to access my account,won’t let me in,won’t let me change my password and NOBODY TO SPEAK TO! ******* disgraceful!
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beth
(@bethxgrace) reported
@virginmedia Still not working, we have called a technician out tomorrow
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Adam Brook
(@AdamBrook0) reported
@virginmedia Hi, can someone advise? I opened complaint via WhatsApp being told prepull will be completed today - no surprise it hasn't and my complaint will be monitored and the case/me will be updated. I've just had an email telling me Complaint closed - resolution Technical help provided??
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eve
(@evedb_1) reported
sack virgin media player im sick of it never working ffs #LoveIsland
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laudaball
(@laudaball) reported
@virginmedia 3 calls on my iphone but none registered a ring tone / alert so conclusion can only be that the caller put the phone down before it could ring. Not once but 3 times - guy called Kevin in the Executive team working for @LutzSchueler
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Toby Fletcher
(@Toby_Fletcher) reported
@virginmedia we are having to reset our box every single time we want to use the @All4 app - really irritating, is this something you can fix? All other apps working fine...
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Richard Critchley
(@RJCritchley) reported
@virginmedia Been trying for 2 months to get in touch with someone at Virgin Media to discuss the service you provide but always told your busy or “waiting times are longer than usual”. How do I actually speak to someone?
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Myahri
(@miss_amanova) reported
@virginmedia Very disappointed with customer services! Spent so much time and nothing being resolved! Virgin media don’t care about their loyal customers! Will contact consumer protection advise @GOVUK
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Kaz
(@Karen65780903) reported
@thedogman_918 @virginmedia I found chatting to them through there WhatsApp was easier and got answers quickly, but I have now changed back to Sky after issues with my billing.