Virgin Media

Virgin Media Outage Report in Halifax, Calderdale, England

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The latest reports from users having issues in Halifax come from postal codes HX1 and HX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Halifax, Calderdale, England 04/16/2025 00:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Halifax, Calderdale, England

The most recent Virgin Media outage reports came from the following cities: Liversedge, Leeds, Bradford, Dewsbury, Halifax, Huddersfield, Batley, Brighouse, Cleckheaton, Mirfield, Keighley, Shipley and Heckmondwike.

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City Problem Type Report Time
United KingdomLiversedge Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins

  • BeaNziBoi_ BEANZ (@BeaNziBoi_) reported from Bradford, England

    @virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)

  • james_m_carter James Carter (@james_m_carter) reported from Huddersfield, England

    @virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.

  • Logical1966 Aaron (@Logical1966) reported from Keighley, England

    @virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you

  • nickvidamour Nick Vidamour (@nickvidamour) reported from Bradford, England

    @virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out

  • gavinr77 Gavin Rees Dance (@gavinr77) reported from Dewsbury, England

    @virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia absolute rubbish service - no internet again. This has been on and off for months, no use calling to be told to reset modem, what I want is a proper fix, paying for a service I’m not getting.

  • cleggy1966 Simon 🏆🏆🏆🏆 (@cleggy1966) reported from Huddersfield, England

    @virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia

  • MrNickWalker Nick (@MrNickWalker) reported from Leeds, England

    @virginmedia Hi, no nothing listed but keeps slowing down.

  • nickvidamour Nick Vidamour (@nickvidamour) reported from Bradford, England

    Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service

  • chazpr Charles R (@chazpr) reported from Leeds, England

    @virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia

  • sankapil TheIndianFireTrail (@sankapil) reported from Halifax, England

    @virginmedia network playing up since yesterday anything you can help with postcode HX3 Copley Halifax UK 😊 intermittent

  • madkev83 kevin (@madkev83) reported from Halifax, England

    @virginmedia Hi yes said there was issues with all my services was supposed to be fixed by 6.05am but still happening now

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please

  • thehammer46 Ben (@thehammer46) reported from Leeds, England

    @virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia It’s gone down again 🤬- HD4 postcode

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lemoylemoy Lemoy (@lemoylemoy) reported

    @virginmedia We have been on the phone since 9.00am trying to resolve a simple matter and still cannot get through.. we have been on hold for hours. Being charged can someone help with our issue asap! Please

  • ricardoena Ricardo de Ena (@ricardoena) reported

    @virginmedia Ok but, did you guys increase the service by somehow? Or i will pay more for the same service? Is that any fair?

  • awelmenaiemlyn awel menai emlyn (@awelmenaiemlyn) reported

    @virginmedia We’re a household of two teachers and 3 children (all in important exam years) How on earth can we do online teaching/learning with such a terrible service?

  • SiddhantK12 Siddhant Kumar (@SiddhantK12) reported

    @virginmedia Need to cancel broadband, not able to get hold of your CR team?? If I cancel my Direct Debit Will I be in trouble??

  • SiddhantK12 Siddhant Kumar (@SiddhantK12) reported

    @virginmedia @Parqueros dont' fall for it Pet.. nothing works with @virginmedia .. for last 4 days trying to cancel my broadband and not able to talk to anyone..

  • Twentythreeten1 Twentythreeten (@Twentythreeten1) reported

    @virginmedia is there a problem with your site? I'm trying to log in to pay a bill but keeps coming up 'page has expired' when I click sign in

  • JoeBLynam Joe Lynam (@JoeBLynam) reported

    Hi @virginmedia Can you get in touch please? Your customer service number is not working - as you probably know

  • laura3072510 Laura Thompson (@laura3072510) reported

    @virginmedia What about the price increase also? I have been on hold for 1 hour and then got cut off? Having no replies from your txt service!

  • Morton1989 Scott Morton (@Morton1989) reported

    @virginmedia So... Is there a resolution? I'm paying for internet but I'm limited to how I can use it at the moment. There is an issue with your equipment, what should I do?

  • SiddhantK12 Siddhant Kumar (@SiddhantK12) reported

    @virginmedia @lemoylemoy don't lie in public forum. Above number doesn't work and no one contacts you back..