Virgin Media Outage Report in Halifax, Calderdale, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Halifax come from postal codes HX1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Halifax, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Leeds, Dewsbury, Holmfirth, Bradford, Huddersfield, Ossett, Cleckheaton, Heckmondwike, Sowerby Bridge, Littleborough, Yeadon and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Batley |
TV | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
-
Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave
-
👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
-
I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.
-
Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
-
Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
-
Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all
-
Paul Farndale 🏴🌧
(@paulthebantam) reported
from
Bradford, England
@DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.
-
KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
-
emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer
-
James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
-
Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
-
👻 Ghosty Goo 👻
(@ataraxianautist) reported
from
Guiseley, England
@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
wearney
(@emmawearn) reported
@virginmedia can you plz tell me why when I had so much hassle with my bills and you messed up my contact you told me to cancel as soon as I was out of contract and as a good gesture you would take £10 off my monthly bills until I cd, I’m still paying full price even when
-
Christopher Ramsay
(@crramsay) reported
@virginmedia If only it had been that easy, now unable to get a mortgage as a result of the default virgin have put on my credit score. Not a single email ever. Unused account for over a year and multiple attempts to contact @virginmedia to cancel. Please contact me.
-
Samira Khan
(@SamiraKhan91) reported
@virginmedia seriously 😒 again, fix your broadband!!!!!
-
Simon White (he/him)
(@PsymonWhite) reported
@virginmedia @EGX Broadband down again in Southampton! Are you capable of keeping your network running anymore? It's constantly breaking down. This has been going on for weeks. What are going to do about it?
-
Colin Arundell
(@colinarundell) reported
@virginmedia Finally all sorted now but lots of frustration and time with tech support today to get the last bits working. Really not sure about the new layout on the 360 boxes compared to the Tivo ones I had. Kids took one look and said they didn't like that, and its hard not to agree.
-
Ian Hutchings
(@IEHutchings) reported
Every night this week Internet has gone down. What's going on @virginmedia ? You've gone from normally reliable to consistently unreliable in 1 week (B25)
-
David Platten
(@daveplatten) reported
@virginmedia why is your wifi so bad ?
-
A
(@Here4AMC) reported
@virginmedia my wifi is down…. AGAIN! For the 3rd / 4th time in only a few months .
-
Claire Andrew
(@ClaireAndrew25) reported
@virginmedia So I was told ! But the service we have received regarding this is a disgrace. I want a contact to log a complaint
-
Jezebel #FBPE #FBPA🥂#NHSBlueheart💙
(@Mz_Kitten) reported
@virginmedia I am happy with just having the tv package , I have had the same TiVo box since I joined 10 years ago, I’ve been told it won’t be replaced as I won’t take another service and that should it break down Virgin will not repair or replace the box so I have to take another service