Virgin Media Outage Report in Halifax, Calderdale, England
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The latest reports from users having issues in Halifax come from postal codes HX1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Halifax, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Bradford, Keighley, Cleckheaton, Huddersfield, Shipley, Liversedge, Pudsey, Dewsbury, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
TV | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Leeds |
TV | |
| Batley |
Wi-fi | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!
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zack jones
(@zackwynj) reported
from
Mirfield, England
why’s my wifi still **** @virginmedia
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
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Harvey Sond
(@harveysond) reported
from
Leeds, England
Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
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FanExperienceCompany
(@FanExperienceCo) reported
from
Leeds, England
@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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Jamie Houston
(@jimbob_houston) reported
from
Honley, England
@virginmedia hi there I moved to you guys over the bank hols weekend, but my phone number is yet to be migrated and I haven’t been sent a pin for my tv hub so I can’t use all the features, can someone help?
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Hassan Farooq
(@hass770) reported
from
Leeds, England
@kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia is down. Again!!! Shocking service for a rip-off cost!!
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Victoria Louise
(@Victori54706021) reported
from
Meltham, England
@virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!
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Ben Turner 💥
(@AdventuresofBT) reported
from
Leeds, England
@virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.
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Chris Jay
(@CJay69) reported
from
Brighouse, England
@virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia I have contacted live chat just now outage apparently estimated fix time 14th June rediculous that can't watch TV or work from home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Ellul
(@pieayatollah27) reported
@virginmedia Still not received confirmation of a satisfactory resolution after 9 days. In fact, despite a long call to you so called help centre they’ve been anything but. It’s a relatively easy thing to get right.
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Lee Neale
(@lhntennis) reported
@virginmedia We signed a new contract with you on 24th July 2022 and in the contract it stated we have a minimum period.of 18 months and if we cancel before 23/01/2024 we have to pay an early disconnection fee. We have not had one day in over a month where we have been able to use broadband
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❥ Ellese
(@nasherxxx) reported
@virginmedia It says no connection, connect to a network. Either through Ethernet or Wi-Fi? I enter the only details I have through Wi-Fi and it don’t work. Not sure if I’m supposed to get a new Wi-Fi password?
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steve derrick
(@stevederrick69) reported
@virginmedia your volt package is a waste of time your advisor just tried to get me to sign up for a bundle £20 more per month just so I can get the FREE speed boost I was promised because I am a customer of virgin & o2 #NOTHAPPY
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Marco Peccianti
(@PecsMark) reported
After other 20 minutes of waiting the line went down and i called the 080000520640 just to discover that the office is no longer working. This is quite is quite a disservice. I want to close my virgin media contract. Thanks
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malcolm ailles
(@malcailles) reported
@virginhelp @virginmedia Just spent twenty minutes talking to someone on “Virgin Technical Support “ who hadn’t got a clue about anything. The power cable to the transformer for my Virgin hub has melted and only sheer luck prevented it setting light to the house.
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Ashleigh Loeb💖💜💙🏳️🌈
(@MxAshleighLoeb) reported
@SahraRaeTaylor @virginmedia I got them down to £24 because I won’t stay if I’m paying more than I can get elsewhere.
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Leo G
(@LeoG_89) reported
@virginmedia Yep! Done the BOT thing 3xs and called. Still on hold! I’ll just ring back and cancel. Thanks for trying!
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malcolm ailles
(@malcailles) reported
@virginhelp @virginmedia To add to matters my virgin house phone is not working either. So much for the recent increase in monthly charges to cover improvement to services.
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Upright Sapien
(@SRefusenik) reported
@virginmedia You were doing work in my area yesterday (NG16) from 10-4pm. It’s now 8:42am and the service is still pants! WiFi is back, but pathetic. TV is back, but pathetic! What am I paying £150 a month for?