Virgin Media Outage Report in Halifax, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Halifax come from postal codes HX3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Halifax, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Huddersfield, Halifax, Cleckheaton, Dewsbury, Liversedge, Bingley, Mirfield, Keighley and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.
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AzarLFC
(@AzarAsghar) reported
from
Leeds, England
@virginmedia hi. My home telephone line has suddenly gone down..not accepting incoming calls or allowing outgoing. Was working fine earlier this morning
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
Ita great when you're Internet goes down at the start of the #AusGP @virginmedia. Not impressed.
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia I’ve just done another service test and says aware of fault on both tv and broadband and engineers are sorting it...I’ll wait and see what happens!thank you
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Simon Jackson
(@sijackson77) reported
from
Dewsbury, England
@virginmedia been without broadband or TV for 3 days now. Your information line advises “ it’s a complex issue ...taking longer than expected”. I work from home, I NEED broadband for email, Skype and data access. It’s not bloody good enough!
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Jack Clarkson
(@jacksplats) reported
from
Leeds, England
@virginmedia It’s okay I’ve terminated my contract as customer are very poor! 💩
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Jamie Gash
(@JamieGash3) reported
from
Wibsey, England
Never trust @virginmedia mobile in the uk they are full of shit
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AzarLFC
(@AzarAsghar) reported
from
Dewsbury, England
@virginmedia U took your time guys!! I rang customer service and have an engineer booked in now for tomorrow morning
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.
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JamieUK
(@JamieLee76) reported
from
Leeds, England
@virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
@virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!
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Mary-Ann 🔮
(@Ma_Loudie) reported
from
Huddersfield, England
Hi @virginmedia my internet is still not working and you have still not responded to me. Any help would be appreciated, thanks.
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TeamFury 🤴🏼
(@oliversmith66) reported
from
Leeds, England
@Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin
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Vegan_nick.h
(@nickholding01) reported
from
Leeds, England
@virginmedia That's where the problem started in the first place so absolutely no point ringing
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Mary-Ann 🔮
(@Ma_Loudie) reported
from
Huddersfield, England
@virginmedia I have no idea what a wired or wireless connection is honestly. I’ve phoned and have an engineer coming out but this keeps happening and it’s a bit shit.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia If you keep calling me EVERY DAY on my landline and mobile telling me to ugrade my TIVO box I will have you done for harassment!!! You’ve already told me I have the newest box & it’s an error but your Indian call centre do not understand me!!! #complaint #harrassment
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Rich Kershaw
(@richk13) reported
from
Huddersfield, England
@virginmedia Continual drop-out our fibre broadband is getting really annoying now. Making it impossible to work from home. Help! @drawnbylight
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⚒Dave Houghton⚒
(@DaveHouto) reported
from
Leeds, England
@virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer
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Dave bell
(@bluemoonerdave) reported
from
Huddersfield, England
@virginmedia really frustrating evening, the internet is non existent then waited 20 minutes to get through on the phone only to be told nobody can help me fix this issue today! #SpoiltOurEvening
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia hi,is there any reason why my service inc broadband is not working in WF14 area...done the online test and says no issues in area!not great when I pay £84 per month for the joy of your service 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Curtis
(@palace65) reported
@virginmedia I am and absolutely appalled with your customer services
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Angela
(@ScottishLass73) reported
@virginmedia Ok, I will also be needing the details of how to cancel my contract as I’m still in cooling off period
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Tim
(@shoottheducks) reported
@tonymc39 @virginmedia genuinely the worst broadband package and absolutely the worst customer service out there.
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Paul Winstone
(@doobleshaft) reported
@virginmedia What's happening with internet in SA10 area? I found issues with streaming and in the same room as the router where I normally get 800mbps plus, I now am lucky to get 25mbps.
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Femi ♟
(@fh3mi) reported
I’ve lost five games from division 8 - 7 because my stupid wifi keeps cutting out and these are games I was winning with a huge margin. @virginmedia fix your silly wifi.
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susan reay
(@rubyreay) reported
@virginmedia Is there a problem in the BL4 area I can’t get into my account
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Rand
(@Raz625772) reported
@virginmedia @virginmedia please. It’s getting really bad. I’ve made a complaint to @CISASUK on this issue.
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‘The Stat’ 🇺🇦💙
(@agiantstale) reported
@virginmedia I have been sent a SECOND replacement SIM and can NOT activate it as YOU cut off my old sim. PLEASE can you help with this?? I NEED to be able to call people on my phone!!! I can't even call you for help with no working SIM!!!!!!!
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Chris Kettle
(@chriskettle3) reported
@virginmedia Hi. If I DM you my postcode can you confirm if I am eligible to get your internet service please?
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John Crab
(@shockwavegb2) reported
Virgin media wifi is still down. Apparently they have been sending out an engineer for over 48 hours with no real communication. Terrible service, will be looking for another provider asap