Virgin Media

Virgin Media Outage Report in Halifax, Calderdale, England

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The latest reports from users having issues in Halifax come from postal codes HX1 and HX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Halifax, Calderdale, England 01/17/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Halifax, Calderdale, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Leeds, Heckmondwike, Sowerby Bridge, Huddersfield, Littleborough, Yeadon, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth and Todmorden.

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City Problem Type Report Time
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomHalifax Total Blackout
United KingdomBatley Internet
United KingdomHalifax Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • Gstraitz Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • fastnodeceo Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • Jonatha72251618 Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England

    @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • Jonatha72251618 Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England

    @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

  • Yuz6Yusof Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, England

    Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • emma76history Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England

    @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

  • ScampyFryNinja Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • MissModette ★ Kay ★ (@MissModette) reported from Leeds, England

    @RestartCarl @virginmedia BT are just as bad.

  • vid_mitra8 Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • Laney322 Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, England

    Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • simlishpanda 🐼✨Becki✨🐼 (SimlishPanda) (@simlishpanda) reported

    @virginmedia down AGAIN for the 2nd time in a few days but this time it has already been nearly 12 hours. ISPs on BT Lines are starting to get gigabit Internet now... You guys need to step up your game as you don't have the monopoly on super fast Internet anymore. 🤔

  • AdzC7 Adam Cannan (@AdzC7) reported

    @virginmedia Nearly 12 hours it’s been down and your only just aware, poor that it’s down for hours before your even aware of it , all technology has issues but if someone was monitoring correctly it should of been picked up last night instantly

  • Dreamer00_00 Dreamer_0zzz (@Dreamer00_00) reported

    @virginmedia Great for new customer. Absolutely shocking for long standing customers. #timeforachange #overpriced #virginmedia

  • DaveBastable17 Dave Bastable (@DaveBastable17) reported

    @virginmedia Yes done all that, no issues in my area. Ran tests on it and said it's intermittent and to come back in 24hrs if still having the same problem.

  • AdzC7 Adam Cannan (@AdzC7) reported

    @virginmedia Any idea on fix time ?

  • AnthonySwinhoe Ant (@AnthonySwinhoe) reported

    @virginmedia I don't know because no body seems to tell me what the problem is, when I go to create a new account it automatically defaults to my ntlworld account and won't allow me to progress

  • papashizzler Barney Bizzle 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@papashizzler) reported

    @virginmedia Internet is the problem, so hit and miss

  • LorraineMcCourt Lori (@LorraineMcCourt) reported

    @virginmedia No! They wrongly changed the tv package, i never asked for them to be changed, now i wont have them back until 2moro

  • rebeccaa5 Rebecca Atkinson (@rebeccaa5) reported

    @virginmedia Yes I raised a complaint over a week ago. No response.

  • sidc1996 Sid (@sidc1996) reported

    @virginmedia you literally have the worst broadband in the whole country. And to top it off, terrible customer service too.