Virgin Media

Virgin Media Outage Report in Halifax, Calderdale, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Halifax come from postal codes HX1 and HX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Halifax, Calderdale, England 12/13/2024 23:40

December 13: Problems at Virgin Media

Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Halifax, Calderdale, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Huddersfield, Bradford, Halifax, Batley, Bingley, Dewsbury, Cleckheaton, Liversedge, Keighley, Mirfield, Shipley, Brighouse and Sowerby Bridge.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomHuddersfield Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomBradford Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia absolute rubbish service - no internet again. This has been on and off for months, no use calling to be told to reset modem, what I want is a proper fix, paying for a service I’m not getting.

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi there seems to be a sound issue with bt sport HD 1 just a ringing sound all other bt channels are fine

  • rubyloonat rubyloonat (@rubyloonat) reported from Dewsbury, England

    Fix the connection @virginmedia no internet all morning and afternoon 🙄so frustrating #virginmediadown

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Huddersfield, England

    @virginmedia I’ve already done that, and you’ve cancelled the engineer visit cos there is a network problem

  • cleggy1966 Simon 🏆🏆🏆🏆 (@cleggy1966) reported from Huddersfield, England

    @virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website

  • james_m_carter James Carter (@james_m_carter) reported from Huddersfield, England

    @LaurakBuzz @virginmedia Dito! I’ve been waiting for them to fix mine for around 2 months! Still waiting for a manager to call me back. Their customers service is despicable! They really don’t care but continue to take your money!

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia when u going to fix my net and TV it been down for 12 Hours no TV channel and net I pay £88 month

  • james_m_carter James Carter (@james_m_carter) reported from Huddersfield, England

    @virginmedia Lol 😂 oh @virginmedia how you never fail to understand. I’ve gone over of this had 2 engineers to home a manager has been meaning to call me for 3-4 weeks

  • Greeny1911 Jordan Green (@Greeny1911) reported from Bradford, England

    @virginmedia I’m having at least 5 internet drop outs a day in the last two weeks. It’s affecting my work and recreation after work. What is wrong with your service. Pay a fortune every month for constant drop outs. Absolutely appalling

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Wibsey, England

    @virginmedia Surprise surprise is gone down again ..

  • nobby1979 Nobby (@nobby1979) reported from Bradford, England

    @virginmedia Nope it's all Chanels and this happens after turning on but it will fix it's self couple of hours later been going on a couple of weeks now

  • BeaNziBoi_ BEANZ (@BeaNziBoi_) reported from Bradford, England

    @virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)

  • sankapil TheIndianFireTrail (@sankapil) reported from Halifax, England

    @virginmedia network playing up since yesterday anything you can help with postcode HX3 Copley Halifax UK 😊 intermittent

  • Nomfosse2011 Naomi R Carlisle (@Nomfosse2011) reported from Leeds, England

    @virginmedia Hi,just called with a query.Said a text would be sent to get the conversation started I’ve received no text ... Help would be appreciated 😀

  • james_m_carter James Carter (@james_m_carter) reported from Huddersfield, England

    @virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.

  • CRCAudio 🎙Callum Ronan Creative 🎙 (@CRCAudio) reported from Guiseley, England

    @virginmedia is there an issue with the internet in the LS29 area as I have lost connection with my clients whilst recording a #podcast Please can you respond as soon as possible

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Wibsey, England

    @virginmedia internet is down I get it, supposed to be back up at 6 and then updated for 11 ! . I’m having to use my phone connection as a modem to do my job. This is ridiculous.

  • Logical1966 Aaron (@Logical1966) reported from Keighley, England

    @virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you

  • MrNickWalker Nick (@MrNickWalker) reported from Leeds, England

    @virginmedia Hi, no nothing listed but keeps slowing down.

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Brighouse, England

    @virginmedia Nope this service is a joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RatchickAndy Andy D. (Be like Bucky. MASK UP!) (@RatchickAndy) reported

    @virginmedia It's not the WiFi at fault either. It's the actual connection from the modem to the external network and it comes and goes. Engineer visit is now on hold because it may be a wider network fault after all.

  • DennisStanistan Dennis Stanistan (@DennisStanistan) reported

    @virginmedia @Zarsama1 ****, the onlyfans bots didn't reply to this one

  • VicJayneWalker Vikki 💋 (@VicJayneWalker) reported

    @virginmedia Wifi hasn’t worked upstairs in my house since joining you 4 months ago - still can’t get an engineer out as your diagnostic check over the phone says everything is fine #AbsoluteJoke Customer Service is terrible when I call, formal complaint logged #SortItOut

  • truth197 Paul O'Regan (@truth197) reported

    @virginmedia Yes, I’ve tried that. It’s definitely happening on other channels too, btw, including BBC1 HD. It was C4 HD that was the problem before. Doesn’t seem to be happening on C4 SD, though.

  • Markrose70 Mark Rose (@Markrose70) reported

    @virginmedia If engineers who physically visit cannot sort it I have zero faith a virtual chat room is going to help. Despite me complaining and asking I have been offered nothing in the way of compensation for years of a sub standard service.

  • HelloGraceyy Grace Kelly (@HelloGraceyy) reported

    She stated that it’s all done now and that I need to pay it. I said I didn’t have the money for that which I was then told I would go to their DEBT COLLECTION TEAM. **** you @virginmedia I will never ever use you again

  • c0xy86 Stephen Cox (@c0xy86) reported

    @virginmedia literally the worst customer services!!

  • KatyaTaylor Catherine Taylor (@KatyaTaylor) reported

    @virginmedia I have been a customer for 17 years and you need to think how better to treat your customers.

  • gorefan72 Jason (@gorefan72) reported

    So @virginmedia are still crap. Over 8 hours on the phone, spoken with more than 14 different people, 5 wasted days waiting for installation, and it is now 22 days since I was meant to be allowed to use their service. #badcustomerservice

  • sweetieasd anniet (@sweetieasd) reported

    @virginmedia Lady that answered the phone seemed to deal with complaints, tech, billing but cant actually help with anything asked to speak to a manager and there wasn’t a manager in until Sunday ! And reminded me 4 times she’s doing overtime ! I’ll make sure to post her medal 🏅 ASAP