Virgin Media outages and service status in Halifax, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Halifax, including 6 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 7, 3:52 PM GMT+1.
- Internet (62%)
- TV (16%)
- Wi-fi (13%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Halifax come from postal codes HX1 , HX3 and HX2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Halifax, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 7: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Halifax, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Huddersfield, Pudsey, Littleborough, Holmfirth, Cleckheaton, Dewsbury, and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Internet | 2 hours ago |
|
Batley
|
Internet | 6 hours ago |
|
Bradford
|
Wi-fi | 7 hours ago |
|
Halifax
|
Total Blackout | 21 hours ago |
|
Halifax
|
Total Blackout | 23 hours ago |
|
Huddersfield
|
Internet | 24 hours ago |
Nearby cities with recent reports
15 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, EnglandQuestion for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia
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Barry (@Barry80901949) reported from Bradford, England@virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company
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Jonny Brayson (@braysoj1) reported from Keighley, England@virginmedia why is the picture Quality so bad on the sky sports red button
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Victoria Louise (@Victori54706021) reported from Meltham, England@virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.
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Richard Porter (@Porter__Face) reported from Halifax, EnglandNeed to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia our service has gone off again - no tv or internet, appalling service.
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David (@DavidWildJnr) reported from Milnrow, England@virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.
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Phil Singh (@PhilSingh_com) reported from Bradford, England@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
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Laney_33 (@Laney338) reported from Thornton, England@VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia
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Rebecca (@Bexwa) reported from Dewsbury, England@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported from Huddersfield, EnglandAnyone else having an issue with @virginmedia WiFi?
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am
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Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Catherine Gray (@cathgray23) reported from Horbury, England@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝒶𝓈𝒾𝒶 🦋 (@impalabby) reportedis virgin media player down for anyone else ?? #loveisland #loveislanduk
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TB (@Peerabeee) reported@Ofcom @virginmedia Update: Form formally submitted to @Ofcom. They have been briefed about your contract breaches and failure to resolve complaint ref C-010626172 regarding internet faults and unfair termination fees. I will escalate to CISAS/Ombudsman next. Resolve this now!
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Melody Lane-Hayman (@ScepturaMelody) reportedThere is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.
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WATCHING THE GAME (@Pass_Move) reported@virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.
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Mimi Farid (@MimiFarid) reported@O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!
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Jeanette (@missjnyc1) reported@virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm
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Emily Atkins (@bahallathegreat) reported@virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over
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Rich Brady (@RichTigheBrady) reported@virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!
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Soli (@oisoli) reported@virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?