Virgin Media Outage Report in Milnrow, Borough of Rochdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Milnrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milnrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Milnrow, Borough of Rochdale, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Manchester, Salford, Oldham, Todmorden, Bacup, Rochdale, Burnley, Hyde, Elland, Stalybridge and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Milnrow, England
Latest outage, problems and issue reports in Milnrow and nearby locations:
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2
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Louise V
(@itsonlyme72) reported
from
Salford, England
@donzy77 @virginmedia You would think as loyal customers we would get better deals. Please let me know if you find a better service elsewhere.
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toewad1
(@toewad1) reported
from
Salford, England
@Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.
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Mike McNiven
(@mikemcniven) reported
from
Manchester, England
@virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Loyalty gets you nowhere these days! Spoke to @virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia It gets better and better .now I’ve to waste more time going over the same issues
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jo-ann murray
(@jjplt) reported
from
Ashton-under-Lyne, England
@virginmedia 6 installations date , no enigneer turns no phone calls of apology or text make a complaint still waiting for a call back - in the space of 48 hours have just been given 3 new installation dates and no one can explain to me wtf virgin you are a load of 💩
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Loyalty gets you nowhere these days! Spoke to #virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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Rob Billson
(@robbill) reported
from
Halifax, England
@virginmedia I have spent more than an hour in the last couple of weeks waiting for people in your "customer service" sections to answer my calls. I was trying to upgrade my package after the end of a current contract. But forget it, I'll spend my money elsewhere.
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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lynn sweeney
(@SweeneySweeney1) reported
from
Manchester, England
@virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Having a right shocking time with @virginmedia customer services. 3 months being overcharged and having to call them on a monthly basis! Still not resolved 🤬 looks like @SkyUK will be getting a new customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Electric Cycle Company
(@electriccycleco) reported
@vmbusiness We're still waiting for you to install. Your customer service is the worst I've ever come across in my entire career. My shop is still closed and I'm losing thousands every day in sales because of you.
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Adam Williamson
(@williamson_adam) reported
@virginmedia I wasn’t able to book an engineer as I couldn’t find that option. All the online help section did was keep running tests and asking me what lights were on my hub. No option to book an engineer 😡
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Pete Brooke
(@bigsalfordpete) reported
@virginmedia Are you hell there to help Been trying to sort an issue out and no response
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Tazuu
(@Youtubeom) reported
@virginmedia I’ve spoke to an operator on Tuesday to solve this issue and he told me my box is fine and I have to wait till Wednesday 3pm and the tv should be working fine. Surprise surprise the box is still the same. Even when I mention that the tv box is making wired noice
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JakeBellamy
(@jake_bellamy17) reported
@virginmedia how can you charge £135 a month for broadband, when we only get wifi downstairs? No wifi upstairs, customer service is a joke, hardly ever get through to anyone and when you do they ‘can’t help’. Absolutely shocking company, needs fixing soon!!
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Adam Williamson
(@williamson_adam) reported
@virginmedia The problem has been resolved but it’s an absolute nightmare trying to book and engineer online. Why not just have a button that says book engineer? Make life easy for people instead of having to jump thru hoops.
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Martha Walsh
(@MarthaWalsh) reported
@virginmedia Called in September to make you aware and was told the issue would be resolved and then it wasn’t when I checked my bill, so I raised a complaint last week,called again yesterday and was cut off 🙃
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Rufus
(@Rufus74844778) reported
@virginmedia If you had read my first message here you would know what the issue is. why am i as a loyal customer for more than 10 years about to see my bill rise to nearly £50 a month for the 200 package when if i was a new customer joining today i could get the very same or more for £30
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Electric Cycle Company
(@electriccycleco) reported
@vmbusiness We're still waiting for you to install. Your customer service is the worst I've ever come across in my entire career. My shop is still closed and I'm losing thousands every day in sales because of you.
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Paul wilson
(@paulscunny) reported
@virginmedia Rang 150 about wifi again. Just reset it again and told if it keeps happening to ring again. Well this is at least the 3rd time for the same reason and still no joy. Not happy with this, customer service is no good just the same script read everytime