Virgin Media Outage Report in Milnrow, Borough of Rochdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Milnrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milnrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Milnrow, Borough of Rochdale, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Halifax, Burnley, Oldham, Rochdale, Rossendale District, Bury, Salford, Accrington, Oswaldtwistle and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Milnrow, England
Latest outage, problems and issue reports in Milnrow and nearby locations:
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Problems with @virginmedia anyone? #Manchester
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia I was promised a reply by a manager after one of your staff on Twitter did a live chat gave me a resolution which was complete and utter nonsense. She promised a manager would reply to me by e mail after 72 hours. That was last Wednesday. 148 hours ago!
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia just received letter saying you are doing nothing about complaint. It said it was about complaint handling. It WASN'T! It was about being told one thing on phone by two separate customer agents and billed differently on account! Im going straight to ombudsman #inept
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Courtney 🌱
(@courtneylambs) reported
from
Salford, England
@virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia Phone. Also your advisor laughed when he cut a channel off on purpose which I was supposed to get included. I have been waiting for a manager to get back to me today as promised. Nothing. Was told 72 hours. It's been over one week now. VM have been horrible to me for two months..
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And of she hasn't I still want a reply with an update. Courtesy we call it for us that work in customer services. You don't promise one thing then hope I won't chase this up. This is what I now expect it VM. Ombudsman next!
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
@virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..
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Kevin Kitten
(@LovecloughKev) reported
from
Rawtenstall, England
@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
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CTB Christina T Blaney
(@CTB_ChristinaTB) reported
from
Oldham, England
@virginmedia I just called that and it said there were no issues in my area?! So is it wrong or have they been fixed? Because it hasn't
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
@SonicDalek @virginmedia Same mate no discounts and I've been a customer (first with mobile) donkeys years too. The guy at a stand said cancel and put it in your wife's name, then a month later rejoin
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia it's amazing. You want to put the price up but have no one to answer your phone or chats. 45 mins waiting. I bet you will insist on the price increase even though the customer services can not talk to me
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BAC
(@BAC64) reported
from
Rochdale, England
@virginmedia sucks ol16 again. what is it I'm paying for. Its impossible to work and impossible to watch netflix
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@skytv what packages are you offering that can beat @virginmedia "maxit" package due to them having shocking customer servixe and charging £49.95 for a software update!!
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And while you are at it I said five times to him that I get premier sports in package...he confirmed yes five times. Get e mail confirmation today, it's been taken off my package. Lied too again! Complaint address please as I want copy of my telephone call as proof!
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia You have the worst possible customer services. I've been trying to get in touch with an agent to just cancel my contract and I've been waiting for three days!! The number that you've written in the website just keep taking you round in circles without putting you
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
As a "loyal customer" of @virginmedia you wait approx 1hr 22mins to speak to someone but ring the sales line you get an answer in under 3 mins
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevinsykes
(@kevinsykes517) reported
@virginmedia What rubbish service once you have signed up, constantly being given different time frames for porting landline, the kit never arrived even though got text saying coming by Yodel.
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Bunga Bunga
(@bungaorbust) reported
@virginmedia Thanks, but very strange that I have to get answers I need from Twitter, but not from your wonderful phone support service. Why aren't Broadband tech sharing this info with you so you can put it on your website, have you had a falling out? It'd save users a lot of time & angst.
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shaun
(@shaunjames85) reported
@virginmedia I’m not wasting more money phoning u again when I didn’t get help the first time
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Sean Ryan Fox
(@SeanRyanFox) reported
@virginmedia Why is there no other information about a 🔴 meaning overheating? On the troubleshooting pages is just says “connection issues - the router is connected but check the cables”
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Russell Beggs⚽
(@beggs_russell) reported
@virginmedia again I have issues with my wifi. Previous calls resulting in a call handler blaming the fault on the TV. Tv technician arrived and tv not at fault, £45. Now can’t get a human to answer when calling. Can you help me out here?
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Will Benyon
(@theautomonkey) reported
@virginmedia How do I report a fault on my fibre? Others in the street also experiencing no connection. All phone support leads to your automated tests which say everything’s fine and hang up the call. RH15 area.
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Sue Gale
(@smug53) reported
@virginmedia xchanged 360 box yesterday 2nd box doesn’t work at all main box won’t play recordings now have to wait till Tuesday for engineer - poor service
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Roger Watling
(@2sticks66) reported
@virginmedia Customer service told me yesterday and most of the week there is a fault and there is no likelyhood of it being resolved for quite sometime. The link you sent me ref code oo complaint procedure does not work Please can you give me a contact who I can talk to.
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David Powell
(@Davep130278) reported
@virginmedia Hi, have run the test a few times and find it frustrating. No service warnings and when I run the test it doesn't tell me an issue, it offers me 'yes' it is fixed or offers me a rerun of said test. Neither option provides a resolution.
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Meghan Markle Stan Account
(@clodavies0) reported
@virginmedia we moved our wifi to our new house (it was working perfectly in old), and now our wifi doesn’t even reach the other side of the room. How can you fix this please?