Virgin Media Outage Report in Accrington, Lancashire, England
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The latest reports from users having issues in Accrington come from postal codes BB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Accrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Accrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Accrington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Rochdale, Blackburn, Clitheroe, Bury, Burnley, Rossendale District, Accrington and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Rochdale |
Internet | |
| Bolton |
Internet | |
| Blackburn |
TV | |
| Clitheroe |
Internet | |
| Bolton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Accrington, England
Latest outage, problems and issue reports in Accrington and nearby locations:
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Kevin Kitten
(@LovecloughKev) reported
from
Rawtenstall, England
@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳
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Wightpie
(@wightpie) reported
from
Blackburn, England
@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia If does now. 12:00. That's 17 hours without service.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..
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Wightpie
(@wightpie) reported
from
Blackburn, England
@virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent
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bay
(@Baynesi83) reported
from
Mellor, England
@NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.
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Anthony Murphy
(@anthony_murphy1) reported
from
Bolton, England
@virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.
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BAC
(@BAC64) reported
from
Rochdale, England
@virginmedia sucks ol16 again. what is it I'm paying for. Its impossible to work and impossible to watch netflix
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Doug Hall
(@DougHall18) reported
from
Bolton, England
@virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.
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Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it
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Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.
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Geoffrey Evans
(@GeoffEvansTutor) reported
from
Bury, England
Broadband DOWN two days last week then on for a day then OFF Today @virginmedia working from home on Monday in BL9- not good enough for what we pay!!!! #nothappy
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Emma L Strawbridge 📷🍓🎮🏳️🌈
(@els_photographs) reported
from
Bury, England
@virginmedia the connection issues better be sorted by tomorrow morning, some of us need to work
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Clive Crossley
(@CliveCrossley83) reported
from
Rochdale, England
@virginmedia terrible service!! have been waiting for a response to our request to cancel services since yesterday lunchtime and unable to get through on the phone after waiting over 45 mins Internet constantly going off!!! ridiculous
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Lauren🥃🎓📖
(@laurenpoche) reported
from
Rochdale, England
@virginmedia no TV or internet all day. Even my phone internet been playing up, hardly had that as I'm on 02, which you are partnered with. 10am tomorrow it says to be fixed now, no other updates on the issue or help. Very poor.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BCGolf EDINBURGH
(@BCGolf2) reported
@virginmedia I am family of the account holder and as I did not have the password the call consultant would not help and again it was noted they still have no dementia flag on their account.
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Avril
(@dragon15a) reported
@virginmedia Why no letter? The email doesn’t explain the increase or break it down THAT’S WHY I’M ASKING!!
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Indanews
(@indanews11) reported
@virginmedia over 20 years and will be looking at cancelling that service too. Once I have cancelled all my accounts affiliated with Virgin Media, my next step will be to file a complaint with the financial ombudsman and seek compensation……
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GM Jordan
(@GM_Jordan) reported
After over 2wks of going round & round in circles with @virginmedia can anyone recommended a broadband provider that has good speeds & good customer service. Being #deaf I don't need a landline, but stable broadband is a must.
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Avril
(@dragon15a) reported
@virginmedia It doesn’t matter to what time you’re open, I never get to speak with someone!!
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Peg Leg Lou
(@lou_hewett) reported
@virginmedia They didn’t suggest anything. I have tried all the tests through the Virgin Media app and have moved my router as recommended. It is mostly WiFi but sometimes impacts wired connections. There are no local issues.
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Pat O'Rourke
(@PatsyORourke) reported
@virginmedia over a week now despite contacting customer services: App not accessible CS2400 Sorry, BBC Launcher isn’t launching at the moment. Please try again later. If this issue continues, call 150 from your virgin media phone, What’s happening?
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Indanews
(@indanews11) reported
@virginmedia Your customer service personnel have threatened me with £250 disconnection fee. What about the £thousands I have paid over the 15+ years. It’s time a claimed some of that back and take my customer elsewhere. Vile customer service. Total vile.
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Farooq
(@Bo552023) reported
@GrumpyBangali @virginmedia Bro, the issue has been going on since November. I keep calling them; they keep telling me someone will call back and they never do. I have nothing left to do than cancel my DD or switch suppliers.
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NeilD
(@N31L7575) reported
@virginmedia Sorry but in a sector with much competition and when customers are being squeezed for every penny, I cannot see value in this. Think you may have lost a customer maybe 2 depending on what my elderly mothers account offers up. 1/2