Virgin Media Outage Report in Accrington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Accrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Accrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Accrington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Bury, Rochdale, Burnley, Littleborough, Rossendale District and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Bolton |
TV | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Accrington, England
Latest outage, problems and issue reports in Accrington and nearby locations:
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Fayaadh
(@FayaadhB) reported
from
Bolton, England
@virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
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Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!
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kim🐝
(@kimnsib) reported
from
Bolton, England
@virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡
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annbenedict
(@annbenedict9) reported
from
Brinscall, England
@virginmedia surgery phone line keeps cutting out on patients- national issue I am told
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Bowes
(@deegeebowes) reported
@MaryPennell @virginmedia Fix it fix it fix it please @virginmedia
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Tom Ward
(@wardyt01206) reported
@virginmedia How many times do I need to ring you, spending an hour on the phone to you to try and cancel my contract!?
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Laura Kemp
(@mylifeneedsDRR) reported
@virginmedia It’s not broadband issues - it’s on my mobile phone, which is the only internet connection I have. They’ve given me a lot of conflicting information, randomly changing numbers in the settings then changing them back again a couple of days later. It’s still not working.
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beck
(@beckfine) reported
@virginmedia please help! I have emailed your executive team regarding my complaint and I am waiting an explanation for 5yrs worth of unbelievable bad customer service which has resulted in myself being severely affected. I have just underwent cancer treatment and need help.
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Sheraz Yaqub
(@sherazyaqub786) reported
Having a nightmare speaking to @virginmedia was just out through to retentions and they cut me off - mega poor service! What to do?
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Simon Vernon
(@SimonVernon1) reported
@EskiBrew @virginmedia It would seem the marketing department is well in front of customer service and product quality
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Paul Fox
(@FoximusPrime81) reported
The apps on Virgin Media's V6 box are dogshit. Beyond the terrible interface on them, the live match on Prime Video is a full 45 seconds behind the mobile and Xbox apps. I pay a small fortune to Virgin each month so I expect some basic quality control.
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Antje Southern
(@noneybean) reported
@virginmedia @philstoke Don’t believe anything Virgin claims. Don’t get a contract. You won’t be able to leave and pay loads of money for a very unreliable service. You will not get any customer support
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Roger
(@todger_rod) reported
@SimonLocke @virginmedia Since switching to Virgin a few months back, I’ve had more service issues than the previous 5 years I reckon!
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Daniel
(@DWillis97) reported
@virginmedia Speeds are all over the place currently. Between 17 and 60 mbps over Ethernet and wifi. Should be up near the 350 mark. Service status and online tests reporting no issues. Really? Come on.