Virgin Media Outage Report in Accrington, Lancashire, England
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The latest reports from users having issues in Accrington come from postal codes BB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Accrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Accrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Accrington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, Rochdale, Bolton, Burnley, Accrington, Bury and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Accrington, England
Latest outage, problems and issue reports in Accrington and nearby locations:
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Dave R
(@SmartCoffeeOff1) reported
from
Blackburn, England
What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?
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𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚
(@courtsthomasx) reported
from
Blackburn, England
@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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paul kitchen
(@pkitch1) reported
from
Whittle-le-Woods, England
@virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?
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Moose And Me
(@mooseandme1) reported
from
Great Harwood, England
Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!
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Tim Marner™
(@timmarner) reported
from
Bolton, England
@sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Great Harwood, England
@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
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Carol 🐝
(@cazatmacs) reported
from
Rochdale, England
@bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.
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Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
from
Bolton, England
@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia hello our box attached to our outside wall is broken and won’t close, wires could be exposed and with the weather changing the water could get in. This has been since we moved in, in April
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ellen Eve Reid
(@snookie1971) reported
@virginmedia TV and broadband down in Leeds 11. Checked and there is reported an issue for broadband. Be aware that TV also not working error code S101. How long to fix this please?
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N Jules
(@naj028) reported
@tomwinter999 @virginmedia Nightmare isn’t it! I would love to cancel, but our postcode only allows for Virgin. We are stuck 🥲
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michael smith
(@dirkdiglett00) reported
@virginmedia I've mistakenly placed 2 orders for broadband to be installed at my address. I am a new customer and have so far been on hold to your customer services for over 30 minutes, despite the initial automated service stating I'd only be waiting 5 minutes. Can you help?!
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BANG!³
(@Str8Buckets_) reported
@virginmedia is there an issue in London with your mobile connection?
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Elaine F
(@bonjovibird) reported
@virginmedia 2nd day on the phone can’t get through 😡😡😡😡 and still your equipment is here waiting for collection! Was on the phone for over an hour yesterday &got fed up listening to your music 🤯 same this morning I’m at work, @MartinSLewis can you help please I’m at end of my tether!
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Ellen Eve Reid
(@snookie1971) reported
@virginmedia So basically I can only claim if is down for 24 hours? So have to put up with hours of no service and still be expected to pay for it? Not good.
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Shell Bryson
(@shellbryson) reported
@virginmedia Please, please, please increase the upload speeds on your services. I currently have the gigabit service which is excellent (solid 990Mbit downloads), but 50Mbit upload is pitiful. Uploading video is painful.
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Allen Smith
(@Allensmith81) reported
@virginmedia Sorry VM social media team I know that’s the scripted answer but while it’s a part of it an 11% rise when everyone is having a hard time already, except o2/vm who are literally making thousands of pounds a minute, stinks of customer abuse @O2
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Ellen Eve Reid
(@snookie1971) reported
@virginmedia It says that should be fixed by 19.30 today! That's a lot of service to loose. In what way can I claim compensation? I'm going to have to use a lot of mobile data, so is my daughter.
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ṣadé
(@ShadeyBangs) reported
I’ve waited 3 weeks for wifi from @virginmedia just to be told THE NIGHT BEFORE (21:36) they’re going to delay my installation for another 2 weeks. I’m cancelling my contract. Rubbish company with very poor communication