Virgin Media Outage Report in Accrington, Lancashire, England
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The latest reports from users having issues in Accrington come from postal codes BB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Accrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Accrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Accrington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Chorley, Burnley, Bury, Rossendale District, Bolton, Rochdale, Blackburn, Accrington, Nelson, Oswaldtwistle, Clitheroe and Colne.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley |
TV | |
| Burnley |
Internet | |
| Bury |
Total Blackout | |
| Rossendale District |
Internet | |
| Bolton |
Wi-fi | |
| Rochdale |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Accrington, England
Latest outage, problems and issue reports in Accrington and nearby locations:
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow
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Charlie SB 🐝 #33 ///
(@Kennicus7) reported
from
Bolton, England
@virginmedia paid for boxing and the signal keeps going
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chris petchelli
(@Petchelli) reported
from
Rochdale, England
@virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
Any chance you can sort this picture issue out @virginmedia
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Shigufta khan
(@Shigufta1) reported
from
Blackburn, England
@virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia ....before going to lunch. Your system is set to terminate unanswered calls after just over an hour. This is much more enraging than having to wait in a queue. We’re British, it’s what we do. We DO NOT HANG UP on people. It is beyond rude. #rude #virginmediasuck #stillnointernet
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CoZWeLL
(@CoZWeLL) reported
from
Bolton, England
@virginmedia @SkySportsBoxing chance of sorting the **** picture we’ve paid £26 for out? Cracking and cutting out constantly.
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Rebecca Wilson 🌈
(@wilsonbecks1) reported
from
Bolton, England
I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia The hold times aren’t the issue. I’d wait happily if I got an answer at the end. The issue is being hung up on after an hour then having a call answered only to have to listen to dead air for over 30 minutes while whoever is supposed to be helping has forgotten to logout ....1/2
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
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Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please
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Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.
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Danny McCann
(@DannyMcCann9) reported
from
Bolton, England
@virginmedia Refund please.... £26.00.... quality is crap...
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Jo Mclaughlin
(@josie_allan) reported
from
Horwich, England
I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia we have been trying to arrange our virgin services to be moved to our new house since 23/11/20. We were supposed to get a call back from one of your guys yesterday to help with a self install - no joy. Since yesterday I’ve spent over 3 hours on hold, been.......1/4
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth // Below Two Studio
(@belowtwostudio) reported
@virginmedia 23% is ridiculous when I only have one service to be honest. And especially when as a new customer it he cheaper than I'm paying now.
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Sharon
(@Sharon38108568) reported
@virginmedia Tv next to the hub in my room. Not connecting not registering on app. I want an engineer otherwise I will cancel my contract due to lack of service
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Frank63
(@frahoops) reported
@virginmedia when do you expect tv & broadband to be back up in PA15 ? It’s been down for over 4 hours now
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Hector Crosbie
(@hectorcrosbie) reported
@virginmedia The fault is on multiple HD channels including (annoyingly) bt sport. The fault happens intermittently and constantly over the last 2 years. I have had numerous visits from virgin engineers. Cable replaced. The fault never happens when the engineer is here and it ALWAYS reoccurs
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Dave
(@Dave_Buttress) reported
@Boston_Rabbit @virginmedia Exactly, RPI! Improvements the signal is poor where I am. The local mast was out of action in January for several days, Virgin didn't even respond when asked what was going on. I only know it was a mast fault because a neighbour is on O2 and they actually told him.
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Frank63
(@frahoops) reported
@virginmedia It is a known problem & the engineer is working it but the status hasn’t changed since it went down, still saying tomorrow before resolved. Do you know if that’s still the status ?
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Dominic Trewin
(@DominicTrewin) reported
@virginmedia how do you cancel a new order?
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Chace Liu
(@ChaceLau1) reported
@virginmedia Are you being serious? Only signed a new 18-month contract 3 months ago and you emailed today saying you’re raising my bill by over 35% and imposing a yearly increase on top of that. Can’t imagine anyone stupid enough to stick with you after this stunt you pulled
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😂
(@whyisgolfsohard) reported
@virginmedia It’s comical…..just play the benny hill music whilst your call centre try to deal with customers who have issues that computer scripts can’t answer
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James Harrison
(@JNH77) reported
@virginmedia I don’t think you appreciate how serious this is. I’m being chased for money by O2 because someone has signed me up for a SIM card that I declined. That is a very serious issue. Is webchat really the right domain to resolve this? @Ofcom