Virgin Media Outage Report in Accrington, Lancashire, England
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The latest reports from users having issues in Accrington come from postal codes BB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Accrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Accrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Accrington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bury, Bolton, Burnley, Nelson, Rossendale District, Clitheroe, Blackburn, Oswaldtwistle, Chorley, Rochdale and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Internet | |
| Bolton |
Wi-fi | |
| Bolton |
Internet | |
| Burnley |
Internet | |
| Bury |
Internet | |
| Nelson |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Accrington, England
Latest outage, problems and issue reports in Accrington and nearby locations:
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
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nevynxxx
(@nevynxxx) reported
from
Rawtenstall, England
@virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Jo D #KaftrioNow
(@jodavidson65) reported
from
Nelson, England
@virginmedia very poor of you
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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scott boyle
(@scottboyle6) reported
from
Burnley, England
@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
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Hol
(@HolGaffneyx) reported
from
Blackburn, England
@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??
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Hollymac66
(@Janemcloughlin7) reported
from
Bolton, England
@virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived
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Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia NO SERVICE AGAIN BL9 6EU WHY
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MFCGAV
(@CBLG7) reported
@MillwallDolbs2 @virginmedia Terrible
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Luke Smart
(@lukesmart89) reported
@virginmedia There isn’t a resolution for me. I was misinformed and you need to look at the way you do your final bills. Also the fact that you “rent” equipment need to be made clearer.
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Gabriella Richmond
(@Gabriella_x0) reported
@virginmedia tried to call twice and been on hold for 2 hours both times. Finally got through today and then they transferred me and cut off. Can you please tell us how we can cancel the contract via email or online ?
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Helen Rooney 1️⃣9️⃣
(@MissHellieRoo) reported
@virginmedia We have been have the same issue with your service each night. Why is it happening? It last for a few hours at a time
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Arunkumar Sethuraman
(@arunsethu) reported
@virginmedia Yes tried calling you yesterday as well and waited for nearly an hour and gave up finally. Need to talk to your second line tech support regarding Hub 4
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louise stone
(@taz3677) reported
@virginmedia Yes please. As my contract is out on 10th feb & also u have emailed with a price rise. Happy to keep broadband with u but no longer want TV as at least 3 times a week the Tivo box shuts down for 20 mins. If u could help that would b good
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*KirkbyRedScouser⭐️⭐️⭐️⭐️⭐️⭐️
(@KirkbyScouser) reported
@MartinTheTopRed @YNWAlfcnews_ @virginmedia Teachers should be ahead of the queue with NhS workers for the Cure rather than old people... wtf is it given to them for before anyone else like teachers and NHS workers?
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Nick Murrell
(@nick_murrell) reported
Poor customer experience with @virginmedia . Sign up as a new customer & cant get hold of them to query order issue. Messaging service doesn't work, phones too busy & cut you off. Maybe I should just cancel the order if this is the service i can expect #virginmedia #broadband
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ChRiS
(@chris_concannon) reported
@virginmedia No contact to a complaint been Over a month useless Plus side contract is up soon and will be going to sky your useless awful customer service actually no customer service full stop
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nisi
(@itsnisi_) reported
@virginmedia have the WORST wifi ever! I can’t work from home, my siblings can’t study from home like wtf are we supposed to do? Paying over £70 a month for **** all and whenever I call I get stupid advice that doesn’t work or help and no one helps ffs