Virgin Media Outage Report in Accrington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Accrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Accrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Accrington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Littleborough, Nelson, Rochdale, Bacup, Rossendale District, Burnley, Bury and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
||
| Blackburn |
Internet | |
| Bolton |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Accrington, England
Latest outage, problems and issue reports in Accrington and nearby locations:
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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Sam Yates
(@Sam_yates4) reported
from
Old Laund Booth, England
@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.
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David Walton
(@Davegas2) reported
from
Feniscowles, England
@virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.
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Eileen Roberts
(@suzyk2002) reported
from
Rochdale, England
@virginmedia I pity the poor engineers who have to sort that mess out 😢
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Dean Wainwright
(@WainwrightDean) reported
from
Accrington, England
@virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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Jai Mistry
(@j_dip) reported
from
Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CNB
(@CNB06685879) reported
@virginmedia I have tried to resolve a billing issue for 5 months now and I have had to ring every month. Each time I have rung, I have spoken to a different person and I have been told a different story. There is no written confirmation after each conversation
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Stuart Gipp
(@Stupacabra) reported
@Dikiminster @virginmedia Sorry to butt in, saw this on my feed and just want to agree wholesale about how poor the service is - TV that barely works, embarrassingly slow wi-fi.
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OT
(@oterwill) reported
@virginmedia For 12 days it needs to stay open to the elements? We’ve been a customer for nearly a decade, but the only time we’ve ever needed help, the service has been horrible. Except when upgrading or spending more money- you are very happy to help then pretty quickly
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☆🧙🏻♂️🅁🄰🅉🅉🄻🄴🄳🄰🅉🅉🄻🄴🎮☆
(@DaZCONTROL) reported
@virginmedia I'm having issues with the internet service in the east Midlands UK my speed and everything seems to be running fine and I've reset all my equipment but I still keep getting disconnected constantly are there any current issues?
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Zan
(@zan_zan13) reported
@virginmedia I just spoke to your customer service who said issue will be fixed tomorrow. My picture is still very pixilated...
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Hkl Hkl
(@HklHkl10) reported
@virginmedia hello there, with my wifi hub 3.0 my devices say they're connected to the internet with the 3 bar signal but when i go on an app that requires wifi it will nkt load. I have already tried restartin the router. Could you help me? Thanks
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.
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Hyperreal Dave Birch
(@dgwbirch) reported
Aargh! A good friend of mine just got robbed by yet another APP scam. They really thought they were talking to Virgin Media. Here’s a pro tip: if “Virgin Media” tell you that you need to download the Revolut app, tell “Virgin Media” to **** off.
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Michael Cuddington
(@cuddy271) reported
@johngittins19 @virginmedia 1,130 Mbps is their aim but you've only got to look at customer feedback and that is a dream there is no consistency ,but they do guarantee a download speed of 565Mbps about half of what is expected and that speaks volumes.
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Disco Debs®💙⭐️⭐️
(@cfcunofficial) reported
@virginmedia Getting conflicting messages. Service status says ok, running the test says there are issues in the area. Calling 150 says there’s an intermittent problem. A neighbour’s service is ok. Now starting the painful process of calling and holding.