Virgin Media Outage Report in Accrington, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Accrington come from postal codes BB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Accrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Accrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Accrington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Clitheroe, Burnley, Rochdale, Rossendale District, Bury, Blackburn, Accrington, Chorley, Oswaldtwistle and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Bolton |
Internet | |
| Bolton |
TV | |
| Clitheroe |
Internet | |
| Bolton |
Internet | |
| Burnley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Accrington, England
Latest outage, problems and issue reports in Accrington and nearby locations:
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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kim🐝
(@kimnsib) reported
from
Bolton, England
@virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!
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Fayaadh
(@FayaadhB) reported
from
Bolton, England
@virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
@virginmedia There isn't. It's a log in issue where it continuously says the password is wrong when it isn't wrong.
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
@virginmedia Nope. Doesn't work on the App on my phone nor my desktop.
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.
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Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing
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REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔
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annbenedict
(@annbenedict9) reported
from
Brinscall, England
@virginmedia surgery phone line keeps cutting out on patients- national issue I am told
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chaps_28
(@Chaps_28) reported
@BonaFideHiro @virginmedia If only you could get BT bro. Hate seeing all this Virgin **** all the time.
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Cllr James Dawson 🇬🇧🏳️🌈
(@CllrJamesDawson) reported
@thepublicgets @virginmedia The fact that I’ve been a customer for years with virgin and the service gets worse and their prices just keep getting hiked, if I left for 30 days then came back I’d get a 50% discount….. yet stay with them and they charge u an 80% increase
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Jones
(@CorporalJonesie) reported
@gav28uk @virginmedia The service is intermittent, always a bugger to fault find. Think the DNS change and it seeming to work might be coincidence.
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swiss tony 💙
(@ukfishert) reported
@virginmedia my internet wasn't working this morning and have rebooted router, now its on but slow. No fault in the area showing and the feature on the app to run a test isn't working for me. Struggling to raise the issue to you guys. Pls send help!🙏
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Tom Mellor
(@tom_mellor1991) reported
If everyone customer had 1p for every time there was an issue with #virginmedia then every customer wouldn’t have to pay for their service
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Jarrett MedTech Consultants
(@JarrettMedtech) reported
@virginmedia Unable to do any work. I had to cancel a Teams meeting with an Indian business contact this morning and push it to Thursday morning. Like an ignorant westerner I thought the issue was with them, until I ran my internet checker. Not good enough #VirginMediaoutage !
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Chomp1T
(@CheeyompIT) reported
Virginmedia Internet is down I my area. Time to continue the job hunt on my phone for today. 🙃
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🐙
(@Gromizzle) reported
@virginmedia Your phone service is terrible also
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Spring
(@springlew114) reported
@virginmedia Your prices it should never happen 👍🏻
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Trevor Smith
(@MrSmithInNotts) reported
from
Ruddington, England
My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia