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Virgin Media

Virgin Media outages and service status in Accrington, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Accrington, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 2, 3:46 PM GMT+1.
  • 52% Internet (52%)
  • 20% TV (20%)
  • 15% Wi-fi (15%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Accrington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Accrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 2: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Accrington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Darwen, Bolton, Rochdale, Burnley, Bury, Nelson, and Rossendale.

CityProblem TypeReport Time
Blackburn Wi-fi 7 hours ago
Blackburn E-mail 15 hours ago
Blackburn Internet 1 day ago
Blackburn Internet 1 day ago
Blackburn Internet 2 days ago
Blackburn Internet 2 days ago

Nearby cities with recent reports

Blackburn

26 recent signals

7 hours ago
Darwen

1 recent signals

4 days ago
Bolton

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Accrington, England

Latest outage, problems and issue reports in Accrington and nearby locations:

  • Woolfie30
    Howard Woolfenden (@Woolfie30) reported from Rochdale, England

    @virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......

  • josie_allan
    Jo Mclaughlin (@josie_allan) reported from Horwich, England

    Iโ€™m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.

  • markdean5413
    mark dean (@markdean5413) reported from Bury, England

    So had no internet now for 36 hours๐Ÿ˜กlisa cannot work from home have to rely on 4G for everything very poor @virginmedia

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..

  • PattipooFoy
    patricia foy (@PattipooFoy) reported from Blackburn, England

    @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service ๐Ÿ˜‘

  • suzyk2002
    Eileen Roberts (@suzyk2002) reported from Rochdale, England

    @virginmedia I pity the poor engineers who have to sort that mess out ๐Ÿ˜ข

  • WillBr1875
    Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England

    @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

  • twolftaz
    Taz (@twolftaz) reported from Bolton, England

    @virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia

  • Nicole_Baker
    NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!

  • DannyMcCann9
    Danny McCann (@DannyMcCann9) reported from Bolton, England

    @virginmedia Refund please.... ยฃ26.00.... quality is crap...

  • IamAbulShelby
    ๐”ธ๐•“๐•ฆ๐•|๐•Š๐•™๐•–๐•๐•“๐•ช (@IamAbulShelby) reported from Burnley, England

    @virginmedia @BexInfante mine is now not working at all

  • DavidWildJnr
    David (@DavidWildJnr) reported from Milnrow, England

    @virginmedia This is not a fix, this is the โ€˜fob offโ€™ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.

  • Kennicus7
    Charlie SB ๐Ÿ #33 /// (@Kennicus7) reported from Bolton, England

    @virginmedia paid for boxing and the signal keeps going

  • salfordbeerfest
    Independent Salford Beer Festival ๐Ÿ’™ (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.

  • lorraineayrton
    Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia is there a national problem with services or what? Iโ€™ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says itโ€™s fine but nothing is happening????

  • MATTYB00SH
    ๐•„๐”ธ๐•‹๐•‹๐•๐”น๐•†๐•†๐•Šโ„ (@MATTYB00SH) reported from Burnley, England

    @virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet

  • laurenpoche
    Lauren๐Ÿฅƒ๐ŸŽ“๐Ÿ“– (@laurenpoche) reported from Rochdale, England

    @virginmedia no TV or internet all day. Even my phone internet been playing up, hardly had that as I'm on 02, which you are partnered with. 10am tomorrow it says to be fixed now, no other updates on the issue or help. Very poor.

  • Rebecccakate
    โ˜บ๏ธ (@Rebecccakate) reported from Great Harwood, England

    @virginmedia ยฃ150 a month and the internet doesnโ€™t even work. Amazing. Canโ€™t wait to cancel that.

  • LiamKenniford
    Liam Kenniford (@LiamKenniford) reported from Burnley, England

    @virginmedia are you having problems in BB10 area?? Canโ€™t get any internet access

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • liamsimo95
    liam (@liamsimo95) reported

    @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely wonโ€™t be too hard to provide a decent service rather than mediocrity

  • fergal_hickey
    Fergal Hickey (@fergal_hickey) reported

    @VirginMediaIE Shocking Virgin Media Mobile. Canโ€™t receive calls from Vodafone numbers for 6wks now. Now told itโ€™s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead

  • Wizz57058652
    Wizz (@Wizz57058652) reported

    @OliverGMcManus @virginmedia ISP's have to fix it within 30 days or you can leave your contract without the early penalty. @Ofcom

  • swlondonraised
    cari_lou (@swlondonraised) reported

    @virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry

  • danny_smuudger
    Danny (@danny_smuudger) reported

    @virginmedia Second time in three days broadband has gone down in the CM16 area at circa 10pm. Are you unplugging it to save a few shillings? Such a poor service

  • UAVHive
    UAVHive (@UAVHive) reported

    @OliverGMcManus @virginmedia I'm not in the least bit surprised, they have the worst customer service in telecoms.

  • JohnBroadley1
    John Broadley (@JohnBroadley1) reported

    @virginmedia now that we have been forced to move the landline to virgin WiFi, the TV to virgin360, we not only dont have broadband,no phone or telly. The virgin mobile service i had was moved to o2 and I cant hot-spot as they say a mast is down. EN1 area. Any update on service?

  • Blaaiin
    Blain (@Blaaiin) reported

    Hi @virginmedia, I have been passed from pillow to post since yesterday morning and have been lied to about an appointment that was booked for someone to come to my property and repair my internet and TV services. How do I escalate this? Honestly, the service is a shambles!

  • trippinlmao
    lew (@trippinlmao) reported

    .@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service iโ€™ve told virgin media theyโ€™re **** but they never once did me ***** in the middle of night did they

  • superluvdub
    Dil A (@superluvdub) reported

    @virginmedia We pay way too much for a really bad service. Super frustrating . @virginmedia