Virgin Media Outage Report in Chorley, Lancashire, England
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The latest reports from users having issues in Chorley come from postal codes PR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chorley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chorley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chorley, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Bolton, Skelmersdale, Wigan, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Leyland |
Internet | |
| Leyland |
Internet | |
| Bolton |
||
| Blackburn |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Chorley, England
Latest outage, problems and issue reports in Chorley and nearby locations:
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
When you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia ***************, said change bill never did, ring can't deal with it but can't ring you, you a sodding phone company, get a grip
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x
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Wendy Sinclair RN
(@wlasinclair) reported
from
Hindley, England
@virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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LaraB
(@Lara__1302) reported
from
Abram, England
@virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.
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Marsoma
(@Marsoma) reported
from
Blackburn, England
@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia so much easier to cancel direct debit without having to bother with a call
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Damon
(@thestuchy13) reported
from
Billinge Chapel End, England
@virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough
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LaraB
(@Lara__1302) reported
from
Abram, England
@virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Still on the phone. Just found out the eng that was supposed to come today to fixed the frayed cables outside was a no show. Also all my smart lights have stopped working meaning the local network (not broadband) has gone down. Finally you’ve agreed to issue a deadlock letter.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
Dear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia Restarted twice, no problems with Internet at all. It started randomly on Monday night I thought it was going down but no it's like its telling me Internet is working but no thanks. Router is stuck where it is next to TV don't want flashing x
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Damon
(@thestuchy13) reported
from
Billinge Chapel End, England
@virginmedia It's a fault you was suppose to fix yesterday at 4.15 in the area but still hasn't been fixed
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@heppenl) reported
@virginmedia Great speeds, shame the hubs you supply are appalling bad for WiFi!
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Alison
(@Alison03310661) reported
@virginmedia Again @virginmedia is absolutely a disaster to get hold of a human being! Left you at the end of January was assured I'd not get charged for February but SURPRISINGLY Iv now been sent a bill for my new contract that I NEVER AGREED TOO!! Im beyond frustrated !!
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zach close
(@Zachclose2000) reported
Your internet really sucks and you still want more money people not going to give you the extra money and I don't blame them and I don't want a sorry just want it fixing @virginmedia
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Bex
(@BexCaulton) reported
@virginmedia And what about the lack of service on my phone??
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Mildred Hayes 🍒
(@morag_mcguinty) reported
@Rab_Dickson1 @virginmedia Press the " thinking about leaving us option" at the start . Worked for me - very helpful geordie lad sorted out the problem in no time.👍
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Emma Douglas
(@emmadouglas02) reported
@virginmedia I have been a Virgin customer for 17 years and I am extremely disappointed with my current experience. I have been upgraded to a better package. I have had problems with missing equipment twice now resulting in two lengthy on hold calls. Still unsure when it will be sorted.
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Matt Preston-Loader
(@Giz_a_job) reported
@virginmedia Reliable??? It's awful. I don't know anyone that has a reliable connection with you.
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TiM
(@timdafish) reported
@virginmedia Today was to be a joy, first out of isolation due to Covid. Instead it’s another one wasted by Virgin who disconnected our services accidentally. Trying to get them to resolve it is like getting teeth pulled, with added dreadful endless hold music. Customer service?
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ロレンゾ フロリス
(@LawRZ10) reported
@virginmedia Awful customer service: been 8 years with them & now they forced me to switch providers. Peeps, go with @GNetworkComms excellent customer service, speedy response and 900MB download/upload speeds for £48 pm. #alwaysdisconnected
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sherl mcm
(@sherrllha) reported
@virginmedia Shame the TV service isn't working - again.