Virgin Media Outage Report in Chorley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chorley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chorley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Chorley, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Preston, Wigan, Accrington, Bury, Leigh, Leyland, Blackburn and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
TV | |
| Preston |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Bolton |
TV | |
| Preston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chorley, England
Latest outage, problems and issue reports in Chorley and nearby locations:
-
⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Please message me re: new generation V6 box faults. No Netflix, recordings will not play, very slow. Please DON’T tell me to switch off/on or re-boot. Thanks.
-
@dgparkinson
(@DGParkinson) reported
from
Standish, England
@virginmedia I have a vulnerable customer aged 89 who needs urgent help with fault on phone line - can’t get through on phone please respond
-
Ann Edwards
(@annedwardsrl13) reported
from
Bryn, England
@virginmedia Having a lot of trouble getting anyone to answer my queries re my account. No call centre, unable to register or sign in. Text messages not answering! Help!!
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
-
𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱
(@subz_1) reported
from
Accrington, England
At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢
-
Andrew Fielding
(@Andfie) reported
from
Bolton, England
@virginmedia service down again, and your status check also down. Pitiful.
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
-
Jess Hanson
(@JessHansonx) reported
from
Wigan, England
@virginmedia lots of problems with our virgin! How can I speak to somebody!
-
Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia no WiFi AGAIN I expect a reduction in your monthly bill as I am paying for a service that cannot be used Please dm me to request a refund
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢
-
Robert Ashton
(@rashmanlfc) reported
from
Wigan, England
@springviewer @virginmedia Always seem to have problems with yours
-
David
(@dave6018) reported
from
Penwortham, England
Wow @virginmedia love how your retention team just put the disconnection through and never offered me any thing to even try and convince me to stay
-
rafik
(@RB10__) reported
from
Bolton, England
Absolute stinker of a service @virginmedia provides
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢
-
David Monaghan
(@Dave_mona) reported
from
Walkden, England
@virginmedia I’ve been trying for nearly 2 weeks now to cancel my services and each time I call or use live chat no one can help! Please just let me leave!!! It’s beginning to feel like my divorce all over again 🤬🤬
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet
-
ℂ𝕚𝕒𝕣𝕒𝕟
(@ciaranharkin) reported
from
Preston, England
@virginmedia hi really need to cancel my broadband account with yourselves but i cant get thru and been ringing for the past couple of days. My new bill has come out (which is extortionate) i was told i could cancel before this but its proving difficult
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it
-
Jim Ewart
(@ewart71) reported
from
Leyland, England
@virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Claire Menlove
(@clairemenlove) reported
@virginmedia Really doesn’t seem much point in doing that unless your status page shows it’s fixed. This is an utter **** show and I won’t get refunded until I’m off line for 2 days? Really?
-
Geo💀Toni🐀
(@Geo_Toni85) reported
Virgin Media has definitely been pissin me off lately. there's an issue on our account & after calling for the 3rd month in a row they're now looking into it. Yeah there is an issue alright, of being overcharged each month since changing package in Dec! Eugh!
-
The Wonky Doodler 💚♿
(@Shropshire_Dad) reported
@virginmedia I have been miss-sold a WiFi booster & I'm now being charged an EXTRA £8p/m. Called THREE times and rather than fix the issues, you keep trying to sell me more bundles. THREE I've been promised a refund THREE times its not happened. Looks like I'll be going to OffCom
-
Claire Menlove
(@clairemenlove) reported
@virginmedia Still not working and it said it would be fixed at 4.25. No more updates? Pls advise.
-
Mandyoxo
(@Mandyoxo2) reported
@virginmedia I have been on what's app with you and silly virtual assistant chat for 2 days now. Nobody live never appears. I am wanting to cancel account. I am cancelling my dd. Please do not charge me anymore, I do not require this service anymore but cannot get in contact.
-
Revd Garry Roberts
(@revdgarry) reported
Hi @virginmedia having just informed us on price increase you quite rightly say we can cancel our contact with you. But.......how on earth do we do that when you won't answer the phone? Third time of trying and an hour on hold each time.
-
Mia Ward
(@MiaWard41589749) reported
@virginmedia Are you unable to answer this question? Is anyone there actually aware of how to correctly deal with a complaint? ....Or is everyone's attitude, "Oh well, just another dissatisfied customer?"'
-
Kent Mark Masons & Royal Ark Mariners
(@KentMarkMasons) reported
Please don't put the words "Virgin Media" and "customer service" in the same sentence, ever again. They are awful.
-
Vernal Scott
(@vernalscott) reported
@Villamad_4 @virginmedia I'll be keeping Prime and may resubscribe to Netflix. Otherise, You Tube will do it for me. Plus, I need to move around a bit more, so less TV should help.
-
Miss Handsome Pants
(@Trev_Ange) reported
Virgin Media showing how shoit they are again. Slow connection or loss of connection on work devices or when using streaming apps. Advice: using lots of devices can affect connection speed. Me: I've already explained I'm home alone, just back from holiday and only using netflix