Virgin Media Outage Report in Chorley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chorley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chorley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Chorley, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Bury, Wigan, Leyland, Preston, Skelmersdale, Oswaldtwistle, Accrington and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
||
| Bolton |
Internet | |
| Bolton |
Internet | |
| Blackburn |
||
| Bury |
Total Blackout | |
| Wigan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chorley, England
Latest outage, problems and issue reports in Chorley and nearby locations:
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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Andy
(@AHeywood_84) reported
from
Golborne, England
@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Iffer me a good deal to keep me, ir just let me cancel without fuss, Sort it out!
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.
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Andy
(@AHeywood_84) reported
from
Golborne, England
@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Offer me a good deal to keep me, or just let me cancel without fuss, Sort it out!
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia I’ve been getting “ No Service “ since Sunday. My postcode is Pr42uj. Is there a problem in my area. 🤔
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.
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Tim Hartley
(@Hartley86) reported
from
Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
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Raymond Webster
(@webbynfluk) reported
from
Penwortham, England
@virginmedia can we sort the red button issue out please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia morning is anybody online please i need help
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.
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Andy
(@AHeywood_84) reported
from
Golborne, England
So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne & Steve
(@thegallyfamily) reported
@virginmedia No thanks we will just cancel our contract. You haven’t kept your side so we see that we can walk away especially as we can get a better deal and more reliable service elsewhere. We will ring and do this as soon as the phone service is available
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Chris Covill
(@ChrisCovill) reported
Just been screwed by @virginmedia I have had to leave them after 20 years because they are unable to provide me with working broadband. I am out of contract but am being forced to pay them £129 despite no service provided. I feel like I have just been mugged.
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Dave
(@Kaampo_4) reported
@virginmedia "Looks like you’re having trouble connecting to the Hub" I've done these tips yesterday and repeated this evening whilst on the phone to virgin. I explained wired connection is fine (500gb DL), but wireless isn't working
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Scout Dangerously
(@3lionsyankee) reported
@LouB13 @virginmedia Yeah ours is down too in B29.
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Max Sheridan
(@SheriDango92) reported
@BeckyCoulthard @virginmedia Never seems to go long without crashing or playing up.
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Ross Tremain
(@TremainRoss) reported
@virginmedia Called and no one can tell me if there's going to be a fix , instalcom techs today said its never going to happen. Construction are saying it might be a area manger problem (meaning a cable audit) and call centre are saying the works booked in for the 14/3. Help
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Suzanne & Steve
(@thegallyfamily) reported
@virginmedia Yes it is on there as it was all day yesterday all day Saturday and all day Friday and the Saturday previous. All services off on 5 occasions all during the day but never any explanation from you lot or any thought to the customer experience
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Fran moody
(@MoodyFran) reported
@virginmedia 57 minutes,5 people, unresolved and phoneline disconnected. Try to make a complaints and no complaint email accept encouraged to ring again. Can someone provide me with a contact or someone who understands how the business operates and can actually answer my issues!!
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Kerry Chapman
(@kerrychapman60) reported
She is confused, angry and frustrated at your incompetence. I am astounded that your systems are so appalling that each agent does not know what has happened on other channels. In my 40 tesrs in IT, this experience is truly outstanding as an example of poor CX. @virginmedia 🥇
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Bb
(@Trev_vamp) reported
@virginmedia Yes I’ve tried but it’s not working. Please can someone contact me please, the issue is now effecting my TV