Virgin Media Outage Report in Chorley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chorley come from postal codes PR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chorley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chorley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chorley, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Blackburn, Preston, Bury, Leyland, Accrington, Chorley and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Total Blackout | |
| Wigan |
Internet | |
| Bolton |
Internet | |
| Blackburn |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chorley, England
Latest outage, problems and issue reports in Chorley and nearby locations:
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
@virginmedia what is the problem with catch up and on demand
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
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Anthony Bonney
(@AntBonney) reported
from
Bolton, England
My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
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Rachel Walker BLACK LIVES MATTER
(@Moonface1975) reported
from
Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
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Marie Hardman
(@MarieHardman13) reported
from
Clayton-le-Woods, England
@virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
NEVER NEVER NEVER JOIN @virginmedia
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Ruddy
(@srudd1992) reported
from
Leyland, England
@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Pierce
(@Rogkildare) reported
@virginmedia Why can't I access my email accounts through your website anymore, and yes I am an active customer and no I haven't changed my log in details.
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Eb
(@Ebb1) reported
@adelarks @virginmedia Best way to cancel is send a letter to their complaints dept, Sunderland,send it recorded delivery, and then cancel direct debit in 30 days time. You have done your legal duty to cancel. They then have no leg to stand on. Meantime arrange to switch providers. Hope that helps.
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.
(@GriffTerrence_) reported
@virginmedia Moreover, after waiting more than 5 hours to try to resolve the situation with your customer team who kept putting me through to advisor after advisor who would hang up and not bother calling back. I have cancelled my account with you.
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Bex
(@BexCaulton) reported
@virginmedia what the hell is going on with my service this week? Never know such an appalling signal or lack of on my phone the last four days. CV21 area. Suggest you get in touch pronto. I don’t pay money for no service.
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Bad Dog
(@PardonMyDog) reported
@virginmedia My 100mbps fibre broadband speed fluctuates between 100mbps to sometimes 20mbps and sometimes as low as 1mbps randomly, sometimes for hours at a time. Been this way for months. Even my Virgin Mobile 4G device has these kinds of problems. Why such bad service?
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Mark Clark
(@x_clarky_x) reported
@virginmedia I appreciate that, but in the same email you raise my price and state that I can get a better deal elsewhere. Why not just lay the cards of the deals on the table? I tried calling today and couldn’t get through..... not the best customer experience.
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Stephen Bell
(@Stephen76240251) reported
@virginmedia your Internet hasn't been working in Loughton properly for about a week now. You gonna fix it or just continue to charge old customers £43.99 and new customers £27.99
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Mandy Marshall
(@MandsLMarshall) reported
Wondering if anyone else is having trouble with accessing #virginmedia @virginmedia? At the end of a long week I just wanted to Netflix. Any idea when it will be back up again? #virginmediadown
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
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Kris McEwan 🏴
(@CactusRedDragon) reported
@virginmedia Your broadband service hasn’t managed to stay up continuously for a full 7 days yet in 2021. Minimum once per week, for anything from 5 mins to 4 hours, there is an outage. Any plans to fix this? It’s just that I’d really like to receive the service I pay for.