Virgin Media Outage Report in Chorley, Lancashire, England
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The latest reports from users having issues in Chorley come from postal codes PR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chorley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chorley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Chorley, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bury, Bolton, Preston, Wigan, Leyland, Blackburn, Oswaldtwistle, Chorley and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Internet | |
| Bolton |
Wi-fi | |
| Preston |
TV | |
| Bolton |
Internet | |
| Wigan |
Phone | |
| Leyland |
Community Discussion
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Virgin Media Issues Reports Near Chorley, England
Latest outage, problems and issue reports in Chorley and nearby locations:
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Luke Southworth
(@LukeSouthworth) reported
from
Preston, England
@MrLARIATO @virginmedia Honestly it's mostly not been too bad. But today we've had it cut out at least 3 times.
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Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.
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Tracey Brooks
(@textmaniaa) reported
from
Bolton, England
@virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.
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Sister Sarah💫
(@SarahIsFab) reported
from
Preston, England
@virginmedia my WiFi is down EVERYDAY and it’s only on for a tiny amount of time😭. It keeps going from green flashing to turning itself off and then just sitting there with a green icon on It and then the phone icon appears then the WiFi and goes round x1000
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Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia strange I read all the posts about Virgin customers ringing up about cancelling services and Virgin offering them a better deal however I ring up and cancel a service with no trouble at all, not even offering a lower price, your loss #virginmedia
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There is an issue and it hopefully should be sorted tomorrow.
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia As per usual there’ll be no problems in the area, I’ll get told to unplug the box, then you’ll book an engineer for about 5days time, meanwhile the problem magically disappears #badservice
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Rian Murray
(@rian951) reported
from
Westhoughton, England
@virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Leyland, England
Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!
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Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
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Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
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richard caines
(@rick300) reported
from
Leyland, England
U know it’s bad when the internet on ur phone works better than @virginmedia internet been off now for over 5 hours in leyland
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Polley
(@PrettyPolley) reported
@virginmedia 3/ @LutzSchueler you should be ashamed that this appears to be the rule, not the exception, for the customer service your company provides.
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Kenneth Howells
(@fideidefensor) reported
@virginmedia Hi JB , Awaiting delivery today of #VirginMedia package unsure if it’s self install or engineer does it. If self install ( lengthy process ) never mentioned in 6 hour chat. Please clarify hopefully before I accept delivery. Thanks
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Paul Damien 👯♂️🌈(He/Him/It) 💫
(@paul_damien) reported
I have become aware, that when last I spoke to @virginmedia, the agent downright lied about my contact, and didn't raise the complaint I'd asked to be raised. Now I can't trust @virginmedia to do anything. Where do I go to complain? @Ofcom do nothing, should I get a solicitor.
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Calamity Jess
(@JessMay1505) reported
@virginmedia Over a week later using that number somehow you still haven’t cancelled our account and sent us a nearly £100 bill for a service we cancelled in November. Is this not actually stealing?
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Paul Damien 👯♂️🌈(He/Him/It) 💫
(@paul_damien) reported
@virginmedia I've already raised a complaint about the price rise, that is when you lied repeatedly to me (of which I have proof). I will not be speaking to you again, I'll speak to my solicitor before calling you bunch of crooks again.
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𝒃𝒆𝒕𝒉𝒂𝒏𝒚 𝒂𝒍𝒊𝒄𝒆
(@bethanyafrancis) reported
@virginmedia Yes and then get the phone put down. They’re rude.. they literally make promises and then say there’s no document of this.
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Mary Matthews
(@Maryjmatthews) reported
@virginmedia There was a half hour wait for your online 'service ' yesterday as well. I was going to try WhatsApp but had had enough.
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Fiona duddy
(@DuddyFiona) reported
from
Greenock, Scotland
@virginmedia is there any issues in pa14 with TV connection
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Helen Polley
(@PrettyPolley) reported
@virginmedia It was so easy to sign up as a customer online. I didn't have to speak to one person. Now I needed to leave, I had to speak to dozens of people, and resort to social media and tagging your CEO to get somewhere. I worked CS for years, I cannot imagine providing the service you do.
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Andy Clark
(@superchef1512) reported
@virginmedia help needed your customer service is terrible your hub is blocking VPN access for my work log in and no one can help me