Virgin Media Outage Report in Chorley, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chorley come from postal codes PR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chorley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chorley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chorley, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Blackburn, Bury, Preston, Chorley, Leyland, Accrington and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Total Blackout | |
| Wigan |
Wi-fi | |
| Bolton |
Internet | |
| Wigan |
Internet | |
| Bolton |
Total Blackout | |
| Blackburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chorley, England
Latest outage, problems and issue reports in Chorley and nearby locations:
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Boosters have been lost in transit, waiting to find out if more will be sent. WiFi signal is terrible, hub 4 worse than hub 3. Extremely frustrated, paying a fortune for service not fit for purpose.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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Ruddy
(@srudd1992) reported
from
Leyland, England
@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Spooky Taylor 🎃 🦇 💀
(@stuartctaylor) reported
@virginmedia Hello again. You're obviously under a lot of pressure considering the spelling and grammar issues, so I'll ask again - please may I have a direct number for second line support? You don't need any information to provide that - just copy and paste it from the support screen.
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rak_man
(@RMan70) reported
@virginmedia Thank you but i still don't have any service I now have 2 flashing green arrows on the box !
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Pratik J. Jasani
(@Jasanipratik) reported
@virginmedia Hi HS. I did a few times. At first had to wait for a long time and then the Internet worked for a couple of minutes and then went down. The second and the third time, the same happened. The 4th time, I was waiting to be connected to your IT dept when it started to work.
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Andrew Long
(@ialc2009) reported
@virginmedia Part of the problem is that whilst chat/automated responses account for 95% of problems, trying to sort out a non-standard problem like this is far too difficult. It's already helping me make my decision when the contract ends.
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Maddie May 🥞🌮ᘛ⁐̤ᕐᐷ🏠🥂
(@MaddieMayNot) reported
@stuartctaylor @virginmedia Right? And then when I try to contact the complaints procedure (which I did before I tweeted) of course there's only a robot at the other end. Feels like one very long, bad April Fool's Joke 😤
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Sarah ☆
(@sarahinthestars) reported
@virginmedia Hi, service is fine. The channel is till not working.
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ｓｔｕｂａｔ
(@stubat_) reported
@virginmedia I did that and it says it's fine. No problems detected. But then the fact it keeps cutting off begs to differ. Like I said my friend on the other side of town is having the same problem so?
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JV
(@jjvvvvvv) reported
@virginmedia Yes, an engineer was scheduled for this morning. They have not shown up. We are attempting to set up a new broadband contract and therefore the service request was for that. Please let me know how to arrange the webchat and we will join.
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Just Joe
(@standiscrackers) reported
@virginmedia Hey can you please explain to me WHY i have been charged for using my home phone when it is NOT EVEN PLUGGED IN. This is now 5 times you have charged me for using my home phone yet i have never once used my home phone to call anyone in the 4/5 years I've had it.
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Kristofer Spikereit
(@Spike007Rite) reported
@virginmedia I honestly don’t know what the forum is going to do if your outage continues in our area. I just wish as an organisation you would be truthful to your customers instead of deferring to different social channels in the hopes that we will give up and the problem will resolve itself