Virgin Media Outage Report in Chorley, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chorley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chorley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chorley, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Bolton, Leyland, Blackburn, Preston, Bury, Accrington, Ormskirk and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Bolton |
Internet | |
| Wigan |
Phone | |
| Bolton |
Internet | |
| Leyland |
Total Blackout | |
| Blackburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chorley, England
Latest outage, problems and issue reports in Chorley and nearby locations:
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DUMBO
(@DumboFi) reported
from
Golborne, England
@virginmedia any chance of a new remote your website is broke and your call centres hang up very rude
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia Someone else has called me since and had said she's going to call me back and look into it. But I was just so frustrated with the way he spoke to me. I'm not one for just googling random sites but this was on one of your forums and it's the exact same issue!
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
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sarah
(@ms_sasmassey) reported
from
Preston, England
@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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Mike Leigh
(@mikeleighwigan) reported
from
Wigan, England
@virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia He said it '100% wasn't a porting issue' and that he would look into it but that wouldn't be the answer. Another lady called me later on a few times and asked me to call our land line on three separate occasions and she could call back to get the times. But haven't had a call yet
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Toby Varsanyi
(@tvarsanyi) reported
from
Bryn, England
@virginmedia after 15 years loyal custom I decide to cancel my contract because I am moving home and you charge me £50 in cancellation charges. Classy. I won’t be using you again.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia hi!! We're having issues calling our landline from Vodafone mobiles. Have googled and it looks like it's a porting issue. But one of your technicians has just called and talked to me like I'm stupid and told me it's not. Can you help???
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Jai Mistry
(@j_dip) reported
from
Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.
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Mohammed Seedat | Sports Marketing
(@mseedat0) reported
from
Preston, England
@virginmedia my network is very poor! Getting no signal at all.
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
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Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia But on the online forum it says others have had the same problem and your technical department need to contact Sky and the line needs to be routed to you again as it's a porting issue. I can't see any other examination although I appreciate I'm not a technician.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I deleted the apps from my phone to reinstall and try again but now they won’t download and my friend has the same issue of not the account holder when he is on app
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
WiFi app and it says nope I’m not working at all. The Virgin media account app says I’m not the main account holder but I am and always have been. Virgin customer service and products score out of 10 for brilliant is 1 for rubbish
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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Phil
(@philstandish) reported
from
Bryn, England
@virginmedia Hi. I've had major issues since I rejoined Virgin just before Christmas. I was passed to the Elite team, who did what they could to resolve the Wi-Fi signal issues I was having. Now in the last 48 hours the WiFi has gone down twice for several hours. But yesterday TV & phone too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luis E 🤓
(@luisandreslife) reported
@virginmedia Hi, please could you inform us if there is a fault around the SW4 area of London, I called customer service but they said is my connection without saying if there is an issue around the area. I checked service status and everything router related, please just help
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Jules 💙
(@JuJulesberry) reported
@virginmedia yep even had two lengthy watsapp chats with your agents one Thursday and one yesterday one said it was a connectivity issue that would be resolved in 24hrs and the other told me to do the pen reset test and booked an engineer for wed 31st ... 7 days after last connection!!
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Arron Kray
(@arronkray) reported
@LeoVK @JimSterling @virginmedia 100% agree! Their customer service is pretty bad, but the internet itself is solid.
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Luis E 🤓
(@luisandreslife) reported
@virginmedia Yeah, it's the earliest it can be booked :( , let's hope the reset works. I don't know why the customer service person didn't advice me that.
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
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Jay Ward
(@Jayward7) reported
@virginmedia It says I have an appointment booked on the phone but when I check the app I can’t see when it’s booked for. Then when I spoke to someone they said I don’t have one booked. I have the new TV now so just need the new box to replace the broken one.
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The 1865
(@the1865) reported
@vmbusiness Dear Virgin Media Business. How do you expect to meet customer retention standards with your terrible customer service? Kind regards, an events venue that needs data to accept customer payment.
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paul beer 🇺🇦💔
(@paul195164) reported
@TerrySinnett @MartynJames8 Morning Terry,unfortunately no broadband until Tuesday can only reply when signal is 👍🏻 thanks to Virgin media for crap service when moving home 🏡
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Elaine B
(@MissElllieB) reported
@virginmedia The fix time is now 29th, have lost faith that anything is being repaired.. nearly a month without tv or broadband now. Fed up
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Elaine B
(@MissElllieB) reported
@virginmedia W4 area, no TV or broadband since the 2nd August. Every day updates say hope to be fixed by the following day…very poor contact, no explanation. When will this be fixed?