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Virgin Media outages and service status in Chorley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Chorley, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 30, 9:49 AM GMT+1.
  • 62% Internet (62%)
  • 18% Wi-fi (18%)
  • 12% Total Blackout (12%)
  • 4% TV (4%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chorley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chorley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chorley, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Wigan, Bolton, Leyland, Billinge Chapel End, Skelmersdale, and Chorley.

CityProblem TypeReport Time
Blackburn Wi-fi 2 hours ago
Preston Internet 10 hours ago
Blackburn Wi-fi 15 hours ago
Wigan TV 18 hours ago
Blackburn Internet 1 day ago
Blackburn Internet 2 days ago

Nearby cities with recent reports

Blackburn

17 recent signals

2 hours ago
Preston

2 recent signals

10 hours ago
Wigan

2 recent signals

18 hours ago
Bolton

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chorley, England

Latest outage, problems and issue reports in Chorley and nearby locations:

  • fos100
    Richard Foster (@fos100) reported from New Longton, England

    @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

  • ylilxanoi
    🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.

  • ylilxanoi
    🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.

  • ms_sasmassey
    sarah (@ms_sasmassey) reported from Preston, England

    Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others

  • salfordbeerfest
    Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!

  • terrificsue
    Susan Rigby (@terrificsue) reported from Wigan, England

    @terrificsue everyone out there be careful when receiving telephone calls and if they say they are from Virgin Media please check and check. I have been scammed today out of a lot of money . I am the one who thought would never be scammed but I was. Oohh .

  • salfordbeerfest
    Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.

  • houghtonc79
    Chris (@houghtonc79) reported from Preston, England

    @virginmedia So after having pissed around since mid December refusing to send me a new router due to intermittent WiFi issues with some devices losing connection. Today it has been on and off over a dozen times. Now no connection at all, no Internet and no phone service 😡

  • ylilxanoi
    🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia Yeah.. apparently its down in WN1 but nobody is telling me what's wrong or how long it will take. I need Internet to work.

  • 1AnneMcCormack
    Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England

    @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

  • obpls1995
    owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

  • Joe95976011
    Joe (@Joe95976011) reported from Atherton, England

    @virginmedia worst customer service ever

  • PIL0TPEDR0
    Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times

  • geordiegal97
    Amy 🌼 (@geordiegal97) reported from Preston, England

    @virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

  • pillbo01
    kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia That number is a automated response not a customer service agent and an utter waste of time

  • ylilxanoi
    🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on

  • BertNashCha
    Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.

  • Cityredandy
    Andrew Olive (@Cityredandy) reported from Boothstown, England

    @virginmedia It is now showing me what's available but will not allow me to sign in?

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • aidan_codtello
    Aidan Costello (@aidan_codtello) reported

    @entrustTMF @virginmedia Sounds like an easy decision. You have had diabolical service and support.

  • BryMillan
    Bryan Millan (@BryMillan) reported

    Every Wednesday without fail from about 8:30pm we have an intermittent signal issue with @virginmedia, we pay enough not to have these issues every week. Get it sorted!

  • stephiejmc
    Stephanie 🇬🇧 (@stephiejmc) reported

    @virginmedia Hi telling me have see blueyonder account I can’t even rember that account so can’t eve. Sign in

  • chibmanib
    Chib Ma Nib (@chibmanib) reported

    @virginmedia Gonna have to call cos the service checker doesn't help at all

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    FIVE days with NO broadband @virginmedia and got a text this morning saying it's fixed🥳 But...wait...of COURSE it's NOT fixed😡😠 I still have the SAME flashing green light. Yes, I've rebooted it, restarted it, unplugged it, waited 30 minutes, etc, etc Engineer Tuesday #Awful

  • Turkish_hackney
    Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported

    @virginmedia spoke to your customer service not long ago and the person couldn’t understand me. Why do you hire people that don’t understand basic English sorry to say. And your services are rubbish by the way, I will be cancelling

  • rouse_sue
    Sue Rouse💙 🇺🇦 (@rouse_sue) reported

    @virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.

  • AnIndividualist
    TheRealCraig (@AnIndividualist) reported

    If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

  • Phil197881
    YorkshireB'stard (@Phil197881) reported

    @TheGriftReport I have the same problem with Virgin media, their call centre is in India and more than once I've just rung off after not understanding what the guy said.

  • chibmanib
    Chib Ma Nib (@chibmanib) reported

    @virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days