Virgin Media

Virgin Media Outage Report in Chorley, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chorley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chorley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chorley, Lancashire, England 03/18/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chorley, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Bolton, Leyland, Blackburn, Preston, Bury, Accrington, Ormskirk and Oswaldtwistle.

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City Problem Type Report Time
United KingdomWigan Internet
United KingdomBolton Internet
United KingdomWigan Phone
United KingdomBolton Internet
United KingdomLeyland Total Blackout
United KingdomBlackburn TV

Community Discussion

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Virgin Media Issues Reports Near Chorley, England

Latest outage, problems and issue reports in Chorley and nearby locations:

  • DumboFi DUMBO (@DumboFi) reported from Golborne, England

    @virginmedia any chance of a new remote your website is broke and your call centres hang up very rude

  • markdean5413 mark dean (@markdean5413) reported from Bury, England

    So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @virginmedia Someone else has called me since and had said she's going to call me back and look into it. But I was just so frustrated with the way he spoke to me. I'm not one for just googling random sites but this was on one of your forums and it's the exact same issue!

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    @virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday

  • ms_sasmassey sarah (@ms_sasmassey) reported from Preston, England

    @virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help

  • mikeleighwigan Mike Leigh (@mikeleighwigan) reported from Wigan, England

    @virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @virginmedia He said it '100% wasn't a porting issue' and that he would look into it but that wouldn't be the answer. Another lady called me later on a few times and asked me to call our land line on three separate occasions and she could call back to get the times. But haven't had a call yet

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Bryn, England

    @virginmedia after 15 years loyal custom I decide to cancel my contract because I am moving home and you charge me £50 in cancellation charges. Classy. I won’t be using you again.

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @virginmedia hi!! We're having issues calling our landline from Vodafone mobiles. Have googled and it looks like it's a porting issue. But one of your technicians has just called and talked to me like I'm stupid and told me it's not. Can you help???

  • j_dip Jai Mistry (@j_dip) reported from Bolton, England

    @virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.

  • mseedat0 Mohammed Seedat | Sports Marketing (@mseedat0) reported from Preston, England

    @virginmedia my network is very poor! Getting no signal at all.

  • boardchik Katy Molyneux (@boardchik) reported from Standish, England

    @virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home

  • porlmurf Murph (@porlmurf) reported from Tyldesley, England

    @big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @virginmedia But on the online forum it says others have had the same problem and your technical department need to contact Sky and the line needs to be routed to you again as it's a porting issue. I can't see any other examination although I appreciate I'm not a technician.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia I deleted the apps from my phone to reinstall and try again but now they won’t download and my friend has the same issue of not the account holder when he is on app

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    WiFi app and it says nope I’m not working at all. The Virgin media account app says I’m not the main account holder but I am and always have been. Virgin customer service and products score out of 10 for brilliant is 1 for rubbish

  • StephenMonk1970 The Monk (@StephenMonk1970) reported from Preston, England

    Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me

  • philstandish Phil (@philstandish) reported from Bryn, England

    @virginmedia Hi. I've had major issues since I rejoined Virgin just before Christmas. I was passed to the Elite team, who did what they could to resolve the Wi-Fi signal issues I was having. Now in the last 48 hours the WiFi has gone down twice for several hours. But yesterday TV & phone too

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • luisandreslife Luis E 🤓 (@luisandreslife) reported

    @virginmedia Hi, please could you inform us if there is a fault around the SW4 area of London, I called customer service but they said is my connection without saying if there is an issue around the area. I checked service status and everything router related, please just help

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @virginmedia yep even had two lengthy watsapp chats with your agents one Thursday and one yesterday one said it was a connectivity issue that would be resolved in 24hrs and the other told me to do the pen reset test and booked an engineer for wed 31st ... 7 days after last connection!!

  • arronkray Arron Kray (@arronkray) reported

    @LeoVK @JimSterling @virginmedia 100% agree! Their customer service is pretty bad, but the internet itself is solid.

  • luisandreslife Luis E 🤓 (@luisandreslife) reported

    @virginmedia Yeah, it's the earliest it can be booked :( , let's hope the reset works. I don't know why the customer service person didn't advice me that.

  • lvwlvs LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

  • Jayward7 Jay Ward (@Jayward7) reported

    @virginmedia It says I have an appointment booked on the phone but when I check the app I can’t see when it’s booked for. Then when I spoke to someone they said I don’t have one booked. I have the new TV now so just need the new box to replace the broken one.

  • the1865 The 1865 (@the1865) reported

    @vmbusiness Dear Virgin Media Business. How do you expect to meet customer retention standards with your terrible customer service? Kind regards, an events venue that needs data to accept customer payment.

  • paul195164 paul beer 🇺🇦💔 (@paul195164) reported

    @TerrySinnett @MartynJames8 Morning Terry,unfortunately no broadband until Tuesday can only reply when signal is 👍🏻 thanks to Virgin media for crap service when moving home 🏡

  • MissElllieB Elaine B (@MissElllieB) reported

    @virginmedia The fix time is now 29th, have lost faith that anything is being repaired.. nearly a month without tv or broadband now. Fed up

  • MissElllieB Elaine B (@MissElllieB) reported

    @virginmedia W4 area, no TV or broadband since the 2nd August. Every day updates say hope to be fixed by the following day…very poor contact, no explanation. When will this be fixed?