Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Leigh, Warrington, Leyland, Wigan, Bolton, St Helens, Altrincham, Chorley, and Prescot.

City	Problem Type	Report Time
Leigh	Wi-fi	3 days ago
Warrington	Wi-fi	3 days ago
Warrington	Wi-fi	3 days ago
Leyland	Total Blackout	4 days ago
Wigan	Wi-fi	5 days ago
Warrington	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  CryptoDan2k (@CryptoDan2k) reported 6 seconds ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 4 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 9 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  CryptoDan2k (@CryptoDan2k) reported 12 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  Gary Banks (@GaryBan47314801) reported 13 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 13 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 15 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Mrs Smith (@SmithysMaud) reported 16 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Mrs Smith (@SmithysMaud) reported 20 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Lindz Devine (@LindzDDub) reported 25 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Kerry Louise (@KerryKez7) reported 26 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  Carol Rowles (@CallyRaven) reported 29 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  James (@jgrailpics) reported 37 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  CryptoDan2k (@CryptoDan2k) reported 37 minutes ago from Roby, England

  @virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?

• 
  TheAspiLawStudent #NoReturns (@LawAspi) reported 38 minutes ago from Chorley, England

  @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

• 
  kevin.james (@pillbo01) reported 40 minutes ago from Bolton, England

  @virginmedia That number is a automated response not a customer service agent and an utter waste of time

• 
  Tom Rushton (@tomrushton88) reported 45 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Andy McGill (@andrewjmcgill) reported 48 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 49 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  CryptoDan2k (@CryptoDan2k) reported 60 minutes ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frazzz (@FrazzzYT) reported 9 minutes ago

  @virginmedia Apparently you're still looking into issues in the area... two months on from looking into issues in the area

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 12 minutes ago

  @virginmedia I love it when these people say DM us but your account is restricted everyone must be having the same problem with your update, look into it and get back to me

• 
  Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported 12 minutes ago

  @virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.

• 
  Eyezwideopen (@Eyezwideopen3) reported 13 minutes ago

  DO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia

• 
  Dips (@Ndola19) reported 15 minutes ago

  @moonpeach212 @virginmedia Hey, VM will not sort anything out. I have spent so much time trying to sort out my issue as O2 failed to apply my Volt benefit. VM claims they have done everything while O2 claim they are waiting for VM confirmation. They drag the issue out hoping you will go away

• 
  john (@jhargie4) reported 19 minutes ago

  @O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer

• 
  Letter Lout (@Letterlout) reported 21 minutes ago

  @virginmedia Trouble with Internet in NE8 4RS?

• 
  Derek (@DerekMcguire44) reported 23 minutes ago

  @virginmedia You have left my 86 year old dad without a phone or internet. He now has no way of contacting family , doctor , hospital or even emergency services if required. Your engineer attended, couldn’t fix it and left. Not good enough!!

• 
  Tom (Yogi) (@tummyevans) reported 23 minutes ago

  Good old virgin media decided to go down at 7:30 and pull me out the game so cheering the rest of the chums on tonight. We had a swift 3-0 win yesterday hopefully same again tonight 🍑

• 
  Monk (@i_Charizard) reported 24 minutes ago

  @virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite