Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Warrington, St Helens, Wigan, Prescot, Leigh, Leyland, Skelmersdale, Altrincham, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Bolton	TV	17 hours ago
Bolton	Internet	1 day ago
Warrington	Total Blackout	2 days ago
Bolton	Internet	3 days ago
St Helens	Internet	4 days ago
Wigan	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Elisabeth Hilton (@elisabethhilto4) reported 5 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Emma (@EmmaZhaan64) reported 15 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Gemma ≅ (@SimpaticoGem) reported 16 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Anne McCormack (@1AnneMcCormack) reported 17 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  CryptoDan2k (@CryptoDan2k) reported 19 minutes ago from Roby, England

  @virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.

• 
  Lindz Devine (@LindzDDub) reported 21 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 21 minutes ago from Wigan, England

  @virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.

• 
  kevin.james (@pillbo01) reported 27 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  Jonesy (@RWBJ1997) reported 30 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  CryptoDan2k (@CryptoDan2k) reported 33 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  Liz Tuite (@tuite_liz) reported 34 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Anne McCormack (@1AnneMcCormack) reported 35 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Barry Slater (@barrys59) reported 36 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  Liz Tuite (@tuite_liz) reported 39 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  CryptoDan2k (@CryptoDan2k) reported 40 minutes ago from Roby, England

  @virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!

• 
  NeckSausage (@NeckSausage) reported 41 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  GreenWasBlue (@GreenwasBlue) reported 43 minutes ago from Bolton, England

  @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

• 
  Tom Rushton (@tomrushton88) reported 44 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Gary Banks (@GaryBan47314801) reported 53 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Matt Attwood (@mattwood1702) reported 58 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  christopher aucott (@christopherauco) reported 7 minutes ago

  @virginmedia 36 hours of no internet and half my channels not working on the TV and I still can't book an engineer. What is going on with your service?

• 
  Phil the-trucker 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@phibel69) reported 8 minutes ago

  @Benleo @virginmedia Had the same issue with Vodafone and sky. Both companies upsold to me, then they totally let me down when it came to turning connection on. Vodafone was 2 weeks, sky was 4 days. Its not just 1 company. They're all the same. Contacting them is totally disgraceful

• 
  Ashley (@ScottishAshley) reported 11 minutes ago

  @virginmedia An engineer was booked and then the visit was cancelled by yourselves as it’s a wider issue apparently. So it’s an issue you should already be aware of as it’s widespread according to media

• 
  kerry (@_kerryking_) reported 12 minutes ago

  @virginmedia Unfortunately this is still an issue, comes up saying that we are fetching account details and after 15 minutes Error CS1012 appears, so so frustrating! Been going on since Thursday now!

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 14 minutes ago

  @Benleo I've been with @virginmedia for many years. Whole reason, is that in my road/area, their broadband in miles quicker than the 'Openreach' slow version. To be fair, it works well most of the time - but when it doesn't and you have to ring the Indian Tech Support; Oh dear it's grim!

• 
  Neil Willett (@neilontour) reported 18 minutes ago

  @virginmedia account number is 946682603 surname on account is willett and postcode is ng15 7ge i pay a lot of money each month for one of the top packages and at the minute in really unhappy with the service i am receiving

• 
  John Mercer (@Merse2506) reported 20 minutes ago

  @virginmedia For ovr 1 week I have not had Netflix after my transfer. As the biggest Kylie fan if I miss it I will cancel my subscription to Virgin Media

• 
  Marilyn (@womaninblue1050) reported 21 minutes ago

  @virginmedia I didn’t say anything about having an issue on this thread

• 
  An tsean bhean bhocht 🇮🇪🇵🇱 (@CrimhthanMor) reported 24 minutes ago

  @crt_dean @TheAmanuensis @MalachySteenson They actually tend to be handpicked from state funded media, which is literally every media outlet in the country to be honest, Gript is an exception, I'm sure there are others but most are in some way or other recieving state support. Even Virgin media got handouts.

• 
  C Morris (@crm_uk) reported 24 minutes ago

  @Benleo @virginmedia Yep 💯 percent. Worst is when the Indian call centre says password is wrong because they don't understand and you're having to break up your English for them 🙈