Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Bolton, Warrington, Altrincham, Wigan, Leyland, Skelmersdale, Prescot, Irlam and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV | |
| Bolton |
Internet | |
| Liverpool |
Wi-fi | |
| Bolton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
@virginmedia appears to be an issue with broadband / internet / phone in Warrington, Cheshire. Anybody else?
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Joe Martin 🌈🌹
(@joemartin66) reported
from
Roby, England
@virginmedia can someone come and sort out the wires left hanging out of the wall of my new home! What an absolute mess Virgin have left no covering and the grid left open! Piss poor workmanship sort it out now
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Acko
(@Acko_79) reported
from
Liverpool, England
Sort this **** service out. All night no internet @virginmedia
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia That’s fine I’ve been in contact with CISAS in regards to your poor service and extremely poor customer service and me not receiving what I pay for
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Is it just me or @virginmedia mobile gone down 🤬🤬
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Mark
(@MILoft91) reported
from
Haydock, England
I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Clario73
(@ClaireW15691381) reported
from
Warrington, England
@virginmedia had no TiVo working for 1 week now. WiFi running really slow. 5th day of calling up and being passed from pillar to post, on hold for 45 mins only to be told I’ve been transferred to the wrong department, further hold for 35 minutes to have the line go dead!!!!
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@virginmedia I’m a new customer and have installation booked for 24/02 for my broadband. The house currently doesn’t have any TV aerial cables, will these be installed the same day?
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Diabolical customer service.
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Get your "resolution team" to actually read their emails and try resolving something?
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia just signed up for M100 BB. Forgot to use a voucher for cheaper monthly rate and £75 Amazon gift card. Is there any way to add this on? Or, cancel and resubscribe?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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luke
(@luke95479007) reported
@virginmedia Is a DISGRACE to uk broadband standards I sure ain’t renewing my payments after this **** show
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Steve Prior
(@Steve_M_Prior) reported
from
Manadon, England
@virginmedia any update to internet at PL4 area? Still down.
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Grant_47
(@gosportballer) reported
@scazz786 @virginmedia Surely you know that no broadband service is going to be 100% reliable all of the time right? *******, if I needed the emergency services I'd be praying it's not you coming to assist especiallly if we had high winds or virgin enginneers working in your area
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Jerse~
(@JessSayHi_) reported
@virginmedia we pay £70 a month for your service, this is a joke lol. I wasn't able to work today and could have lost wage cuz of this.
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Sir Notsoh Rial
(@NotsohRialMP) reported
@virginmedia You've just cost me over £430 in lost productivity. I don't know how exactly you can justify the problems that VM is having against companies and individuals that are losing money. This is costing peoples' finances.
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.
(@shep1981) reported
@virginmedia Mines still down useless
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TTV YaBoyMonkz
(@YaBoyMonkz) reported
@JasonWadd @macavanagh @virginmedia WhatsApp is the best place to get their customer service from virgin media, they answer straight away there to me. Give it a try.
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A
(@abyaradia) reported
@virginmedia The cheek of raising the prices when the service keeps getting worse.
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Onearmedjohn
(@onearmedjohn) reported
@virginmedia I’m so glad I only have to put up with this for another couple of days, although my service should be operating for another three weeks, you’ve been harassing me for the return of the router. You’re an absolute joke.
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d
(@d_feher1) reported
@virginmedia Should we start a petition? Asking for a regulation from the parliament enabling customers to terminate contacts with ISPs easily? Like an automatic reduction of the minimum contract term based on service quality.