Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Bolton, Liverpool, Chorley, Warrington, Leyland and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Total Blackout | |
| Bolton |
Wi-fi | |
| Liverpool |
Internet | |
| Chorley |
Internet | |
| Liverpool |
TV | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Chrissie Fuller
(@miteamshirts) reported
from
Chorley, England
Re Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I don’t want to talk to an Indian call centre going off a script I want a reasonable human who doesn’t work from a script and can help me
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Mike Long
(@Lanky2711) reported
from
Urmston, England
@virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair
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Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!
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Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia hi I’m having problem with tv and internet service in L25 but you aren’t accepting incoming calls?? What to do?
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Still the same issue had another text update to say all fixed but it's not still nothing #notimpressed
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Ada Yoga🧘🏾♀️
(@Krys_yogi) reported
from
Liverpool, England
@virginmedia Just seen an update that there's an issue in the area. How long is this gon take to fix? Some of us have work and need to be online. This is rather frustrating
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Steph Scully
(@SteffyJ1) reported
from
Warrington, England
@virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Looks like your engineer told me he would book a follow up appointment then didn’t bother. Your customer service lately and ability to provide a service are very lacking
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Ada Yoga🧘🏾♀️
(@Krys_yogi) reported
from
Liverpool, England
@virginmedia you guys are really ***************. What's with the network outage?? Please fix this!
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Andy Daley
(@AndyDaley) reported
from
Roby, England
@eddie_corrigan @virginmedia Is it skipper? It's absolutely garbage. Thank god its only twice a year
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia can you remind me the link for customer complaints please. Engineer lied, lost working time now still not right and I refuse to keep paying when I’m not getting a steady working internet let alone at the volt speeds as advertised
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia @primevideosport told me my TV not connected to Internet which it is. Was working and then wasn't. Now working but really sick of reoccurring problems when my @primevideosport goes off & told it's an Internet problem. If Internet problem wouldn't I lose everything?
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shane reeves
(@shanereeves1982) reported
from
Wigan, England
@virginmedia Must be some issue been off since about 10 am but yet internet not affected
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Connection problem with Apps. Phone & told to give no. underneath box. Difficult 2 bend down, hold box & phone. How can there b a problem when the TV in other room is working? Sick of having a text to do it myself or ask 4 tech help from someone who can't help.
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sarah nugent
(@sarahnuge) reported
from
Roby, England
@virginmedia Liverpool not working either, can’t even access website or phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki
(@NCA1) reported
@virginmedia I can’t get into my phone account because your stupid website makes setting a new password RIDICULOUSLY difficult with all its rules, and then won’t even accept one that ticks all the boxes!!!! WHY MAKE LIFE SO HARD?!
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solly
(@solly29743285) reported
@virginmedia I upgraded to super hub 4 and now im having issues with WiFi and speed. Please send me the superhub 3 back
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Gadi Eichhorn
(@gadeichhorn) reported
@virginmedia I am curious why I have to pay so much for staying a customer, only guilty in moving address. In fact, the agent on the chat promised fees will not exceed £20.
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Craig Murray
(@CraigMurrayScot) reported
@virginmedia And now it's down again at prime time 8:30 on a Saturday night. This is ridiculous. If it goes down again after the "work" has been done I will get another service.
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Dave Crisp
(@DavidJCrisp) reported
@virginmedia holy ****! Really!! Wait 24 hours!! How quick can I change supplier??? Less that 24 hours
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K
(@Kb1234512345) reported
@virginmedia Nothing shows in the area. I am having to keep switching the router on and off. I believe somthing is wrong but customer service is rubbish and wont go off what im saying. 4 days of intermittent connection. Rubbish
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HorizonPlayz
(@horizon_playz) reported
@FNATIC @virginmedia @FallGuysGame I would genuinely be down to join. Is there a way to sign up?
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𝕆𝕝𝕝𝕪🇾🇪
(@TheWalsallSwift) reported
@Birdiex94x Don’t suppose you’re with virgin media are you? My internets just gone down
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AJ
(@AJ_AKH) reported
@virginmedia down again. This behaviour is not appreciated
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Not Annie⁷ ia 📚🌈
(@theBrownAnnie) reported
@virginmedia Checked my Virgin media app and it says the estimated fix is tomorrow, I have online exam to do Monday.