Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Bolton, Skelmersdale, Warrington, Wigan, Prescot, Leigh, Leyland, Altrincham, and Billinge Chapel End.

City	Problem Type	Report Time
St Helens	Wi-fi	1 day ago
Bolton	Internet	2 days ago
Skelmersdale	Internet	3 days ago
St Helens	Internet	4 days ago
Bolton	TV	5 days ago
Bolton	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Mick Mc 23 (@Mick_McIver1984) reported 26 seconds ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Mrs Smith (@SmithysMaud) reported 47 seconds ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 7 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  UtilitaRian 🔶 (@SoloUtilitaRian) reported 10 minutes ago from Bolton, England

  With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

• 
  Andy McGill (@andrewjmcgill) reported 11 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Anne McCormack (@1AnneMcCormack) reported 13 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  CryptoDan2k (@CryptoDan2k) reported 17 minutes ago from Roby, England

  @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

• 
  CryptoDan2k (@CryptoDan2k) reported 22 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  Barry Slater (@barrys59) reported 23 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  CryptoDan2k (@CryptoDan2k) reported 23 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  Jonesy (@RWBJ1997) reported 25 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Mrs Smith (@SmithysMaud) reported 28 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 28 minutes ago from Wigan, England

  @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 33 minutes ago from Wigan, England

  @virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.

• 
  Emma (@EmmaZhaan64) reported 44 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Sarah Hill (@Its_Sal_Queen) reported 46 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Christopher Fox (@ChrisFoxRacing) reported 50 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  Alan Dean (@alandean1878) reported 50 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 57 minutes ago from Wigan, England

  @Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 58 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HRCastle (@hrcastle) reported 5 minutes ago

  @virginmedia @mjpenn7 Can you please confirm if there is an outage in BH21 area, as no one is replying to my DMs

• 
  Vicky Leigh (@vickiferris) reported 6 minutes ago

  Monday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?

• 
  Gen X (@trail_71) reported 7 minutes ago

  @virginmedia Down in exeter - my TV screen keeps dropping out to black for a fraction then back on again - is line with the problems you’re having ?

• 
  Ex-Fedupcivvy (@Fedupcivvy) reported 7 minutes ago

  @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

• 
  C (@Speed2684_) reported 10 minutes ago

  @virginmedia Broadband outage which is causing my ring doorbell not to work

• 
  HRCastle (@hrcastle) reported 11 minutes ago

  @virginmedia is there an issue in BH21 area? I’ve given up trying to speak to a human on phone or live chat. I’ve had WiFi issues for the past week.

• 
  Celtic Steph (@Celtic_steph67) reported 13 minutes ago

  @virginmedia have got to be the worst company on planet earth for customer service. You are just absolutely clueless and the left hand has absolutely no idea what the right hand is doing. Embarrassing. TV and Broadband on and off for over a week now. 🤡🤡🤡🤡

• 
  Tracy Field (@TracyFi31470652) reported 19 minutes ago

  @TonyDabell @mark_wootten @virginmedia yep virgin are dire and don’t get me started on trying to speak to someone in another country as they don’t give a ****

• 
  Dylan Brown (@DillB1976) reported 23 minutes ago

  @virginmedia @ShirleySarah70 You dont reply to messages, you have not responded to me for 4 hours on an issue that is not resolved

• 
  Dave (@DaveWW1877) reported 26 minutes ago

  @virginmedia Complete joke of a company, ongoing complaint since the 30th March Promised a Backs transfer for the compensation, chasing for over a month only to be told Backs not working, but the best is cheque refund posted today please allow 45 days for delivery. 🐌 Mail Joke