Virgin Media

Virgin Media Outage Report in Wigan, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Wigan come from postal codes WN6, WN3 and WN2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 02/17/2026 15:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Warrington, Skelmersdale, Bolton, Wigan, Prescot, Altrincham and Leyland.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomSt Helens TV
United KingdomWarrington Internet
United KingdomSkelmersdale Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • rashmanlfc Robert Ashton (@rashmanlfc) reported from Wigan, England

    @springviewer @virginmedia Always seem to have problems with yours

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia Yeah and the mobile data gone down too

  • maxxwhitter Max-Well-Made-It (@maxxwhitter) reported from Urmston, England

    @TomDean86 @virginmedia That’s what they all do! Didn’t iPhone got fined for slowing down older phones to force ppl to upgrade. How else they gonna make money out of u if they make the old comfortable.

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet

  • MrGraemeSmith GRAEME SMITH (@MrGraemeSmith) reported from Liverpool, England

    Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.

  • fraudsterboosh Kevin Burke (@fraudsterboosh) reported from Urmston, England

    @liaml11l @virginmedia @virginmedia please can you confirm if you’ve had known issues with your service in the M41 area over the last 24hours. 3 valued customers here experiencing issues. Many thanks @mattbrown322

  • maxxwhitter Max-Well-Made-It (@maxxwhitter) reported from Urmston, England

    @TomDean86 @virginmedia 🤣😂🤣 to be fair when it comes to speed virgin piss everyone else but it’s just reliability issues! Still won’t switch to anyone else unless the rest catch up on those super fibre optic speeds

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢

  • carlazuill Carla Zuill (@carlazuill) reported from Urmston, England

    @BSaundersSport @virginmedia Their service is really annoying me. I was supposed to switch to @SkyUK this month but the pandemic had other plans. Now I feel like I’m trapped in a relationship with a man with malfunctioning body parts 🥴

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it

  • Cleggy_96 Tom Clegg (@Cleggy_96) reported from Liverpool, England

    Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄

  • Andfie Andrew Fielding (@Andfie) reported from Bolton, England

    @virginmedia service down again, and your status check also down. Pitiful.

  • Dazzb84 Darren Bown (@Dazzb84) reported from Newton-le-Willows, England

    Virgin Media goes down and we have a nationwide breakdown. 🤣

  • maxxwhitter Max-Well-Made-It (@maxxwhitter) reported from Urmston, England

    @TomDean86 @virginmedia 🤣😂🤣 to be fair when it comes to speed virgin piss everyone else but it’s just reliability issues! Still won’t switch to anyone else unless the rat catch up on those super fibre optic speeds

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashjilka1 Ash jilka (@Ashjilka1) reported

    @virginmedia 47min waiting on hold to speak to a member of customer service... How much longer?

  • AmyPeace17 Amy Peace (@AmyPeace17) reported

    @virginmedia I’ve received a credit cheque from a miscalculation from an old account but I have changed my name since then and the bank won’t accept it. Are you able to re-issue with correct name?

  • GrahamBrant6 Graham Brant (@GrahamBrant6) reported

    @virginmedia No dial tone, when I try to phone the landline get a this number is not available message. Neighbour has an engineer coming out on Wednesday can I DM to get my issue added to that?

  • melGatward94 mel gatward (@melGatward94) reported

    @virginmedia and I’m unable to work from home because.... oh wait, the internet just dropped out again, which means I’m losing money. I don’t think I’ll be paying you, unless you sort the issue out. I’d also like a member of your complaints team contact me or acknowledge me. (5)

  • superchincilla Adam White (@superchincilla) reported

    @virginmedia Like I said. Your app and website report no problems

  • lool_dav Dav ✨ (@lool_dav) reported

    @virginmedia been trying to get through to someone on your online messenger for 2 days as cellular signal and 3/4G is not working for me so I can’t call, no ones responded yet or I get cut off. It’s very frustrating and I am FAR from happy with this situation.

  • leeshrimpton Lee Shrimpton (@leeshrimpton) reported

    @virginmedia 1 hour wait time on phone still haven’t got through even calling as a customer , the is only so long you can use covid as a excuse

  • searchandrew Andrew Dipper 📈 (@searchandrew) reported

    @virginmedia Otherwise I’ll be looking to see what other providers can offer in the next few weeks. I’d be shocked if they treated a loyal customer the way @virginmedia has.

  • Evohab Jay Habera (@Evohab) reported

    @virginmedia Hi, unable to sign into emails on any device ? Are there issues with Virgin Media email in the Nottinghamshire area

  • MohammedSaghi13 Mo Saghir (@MohammedSaghi13) reported

    @virginmedia @MoiraHufton After seeing so many customers complaining of the same issue of being disconnected when trying to cancel their contract, only seems to be an intentional strategy and tactics virgin media deploy. This certainly needs to be raised a lot higher. Awful customer service