Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Warrington, St Helens, Wigan, Altrincham, Chorley, Prescot, Leyland, and Skelmersdale.

City	Problem Type	Report Time
Bolton	Internet	2 days ago
Warrington	Internet	3 days ago
St Helens	Wi-fi	4 days ago
Bolton	Internet	5 days ago
Wigan	Internet	9 days ago
Altrincham	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 3 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Mrs Smith (@SmithysMaud) reported 10 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  CryptoDan2k (@CryptoDan2k) reported 14 minutes ago from Roby, England

  @virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?

• 
  NeckSausage (@NeckSausage) reported 15 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  CryptoDan2k (@CryptoDan2k) reported 18 minutes ago from Roby, England

  @virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.

• 
  Gemma ≅ (@SimpaticoGem) reported 28 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Andy McGill (@andrewjmcgill) reported 29 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Steve Pouncey (@Steveo67) reported 33 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Adam (@agarnett) reported 36 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  John Kelly (@John_Kelly17) reported 36 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  CryptoDan2k (@CryptoDan2k) reported 41 minutes ago from Roby, England

  @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

• 
  Mrs Smith (@SmithysMaud) reported 41 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  @AniAna98722504 (@AnianaAbrudan) reported 45 minutes ago from Urmston, England

  @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

• 
  LeChonk (@J_w_D94) reported 48 minutes ago from Horwich, England

  @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 49 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 52 minutes ago from Warrington, England

  Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 52 minutes ago from Wigan, England

  @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

• 
  Colette Ellison (@colette2511) reported 52 minutes ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

• 
  CryptoDan2k (@CryptoDan2k) reported 56 minutes ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 58 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 3 minutes ago

  @virginmedia what the actual **** do you think your doing texting me at 8 am on a Sunday morning then ringing me at 9 am? My contract is over I've repeatedly asked you to come and collect your router as I'm recovering from a heart attack, the account is 74724920 it. Clearly states my name is Alan Roberts yes I'm the fkin account. Holder, YOU DO NOT REPLY TO YOUR OWN MESSAGES , I will be contacting @Offcom tomorrow when its not so ANTISOCIAL.

• 
  Paul Tee (@Nokkapie) reported 3 minutes ago

  @virginmedia Oh ive just had a chat with your customer services and they were not just useless but they lied! Claiming my bill increase was a contractual price rise which is utter nonsense seeing my actual pre contract I AGREED to has the price rises April 2027!

• 
  Davie G 🇬🇧 (@fredbeare) reported 6 minutes ago

  @biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 7 minutes ago

  @virginmedia That authentication issue is between the VM servers and Sky servers.

• 
  Craig (@SimmO73_) reported 13 minutes ago

  Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia

• 
  Wilko 🇬🇧 (@Darren_W70) reported 15 minutes ago

  @virginmedia Not TV we have problems with You installed our fibre on the 29th still isn't working. Every time I call the operator goes through the same script then sends out an engineer. 3 visits so far they all say it's IT. Left my disabled wife and family without internet.

• 
  MrBazza 🎬 (@MrBazza) reported 16 minutes ago

  @O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.

• 
  Arren Davey (@ArrenDavey) reported 20 minutes ago

  @virginmedia spent 3 hrd online sorting renewal . Virgin rang me daily for 2 wks (while at work). Told them contact them. 3 hours on chat, still wasn’t resolved. raised a complaint. Renewed via link but sent 3 sets of Order docs. Need help

• 
  Lay D Fingers (@LayDFingers) reported 25 minutes ago

  @virginmedia can you please help me by sending a confirmation of my final bill pronto

• 
  Neil is an adult human male homosexual (@nlpedwards) reported 28 minutes ago

  Hi @virginmedia… are there any issues with broadband in TW2… box keeps resetting