Virgin Media

Virgin Media Outage Report in Wigan, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wigan come from postal codes WN5, WN3, WN2 and WN6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 03/02/2026 15:40

March 02: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Chorley, Leyland, Warrington, St Helens, Bolton, Skelmersdale, Prescot and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomWigan Internet
United KingdomWigan TV
United KingdomChorley Wi-fi
United KingdomChorley TV
United KingdomWigan Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • ResidentStevil7 𝕾𝖙𝖊 (@ResidentStevil7) reported from Hindley, England

    @virginmedia No problem. I haven’t done that but I will do it now 👍🏼

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.

  • WillNesbit78 Will Nesbit (@WillNesbit78) reported from Rainford, England

    @virginmedia Yes. It's broken.

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    @virginmedia We have and it resent a signal to our box however we now have very intermittent service.

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage

  • CalvinBWFC1984 Calvin Williams (@CalvinBWFC1984) reported from Leigh, England

    Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia I don’t want anything to do with you, I’m fed up talking to you about this. I called up a couple of weeks ago and spoke to a lady who told me there’s nothing to worry about, the system is updated and I won’t be charged. Yet I’ve just received a text. Beyond poor customer service.

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    Any issues in M29 area @virginmedia as per usual, the internet is down.

  • alan_seeley Alan Seeley (@alan_seeley) reported from Liverpool, England

    @virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating

  • cfraz172 claire fraz (@cfraz172) reported from Rainhill, England

    @virginmedia got a problem with the TiVo box it’s the second box - tried to reset two days ago and delete everything has been on the screen since then - any suggestions as this has been nothing but trouble and for £122 per month is a joke

  • ValAlker val alker (@ValAlker) reported from Liverpool, England

    @virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -

  • REDney REDney (@REDney) reported from Bolton, England

    @virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service

  • WhitingColette Col.stavoess. (@WhitingColette) reported from Euxton, England

    @virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay

  • oliviaella_x liv (@oliviaella_x) reported from Atherton, England

    20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    @virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.

  • cyhveize Cyhveize (@cyhveize) reported from Liverpool, England

    @simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jackakrowley Jack Rowley (@jackakrowley) reported

    @virginmedia having an absolute nightmare moving home and keeping my services, customer service keeps transferring me and then hanging up, you disconnected my account and haven’t transferred anything to my new address. Very disappointed

  • LFC_vt vt 🇺🇦 (@LFC_vt) reported

    @virginmedia WHY ******** IS MY WIFI NOT GOING ON IM CANCELLING MY CONTRACT IF YOU DONT FIX YOUR **** IM TIRED OF THIS **** HAPPENING EVERYDAY

  • natalie91157208 natalie gallagher (@natalie91157208) reported

    @virginmedia is there an issue with your phone network as I can’t make calls on my phone and it’s being super slow to

  • PajorMartin Martin Pajor (@PajorMartin) reported

    Once again @virginmedia is down in HA9 area! The irony is you have just increased my monthly bill, yet again you can't provide a liable service.

  • RojoManolito Francisco Manuel (@RojoManolito) reported

    @virginmedia Hi, I have been trying to cancel my contract for days now. The line is always busy and there is no clear way to do it directly online + online tutorial of yours is not updated. Would you assist me on this? Thank you.

  • Dazz285 Dazz285 (@Dazz285) reported

    @virginmedia I'm not going to talk about these ongoing equipment issues any more as you already know them. Just sort out the hub5 & get me one.

  • kttymagician kittymagician (@kttymagician) reported

    @bev325 @OfficialTracieB @virginmedia Good luck! It took me 6 attempts to cancel and when I did they kept harassing me with calls and texts begging me to stay.

  • Lolomoriarty2 Louise Jamie Evans Moriarty (@Lolomoriarty2) reported

    @virginmedia my mobile isn’t letting me make calls. Is this a issue with the network?

  • MarkYou62099284 Mark Young (@MarkYou62099284) reported

    @virginmedia appalling customer service, I agreed a new contract then was told by agent on line they could give me a better deal. Contract came through as 10 pounds more and 3 phone calls later I'm told they can't fix it. Looking for an honest supplier

  • Lorrain68669179 Lorraine Smith (@Lorrain68669179) reported

    @virginmedia Yes. Since yesterday and every few hours I’m given different times when service will be resumed