Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Bolton, Warrington, St Helens, Prescot, Leyland, Skelmersdale, Darwen, and Newton-le-Willows.

City	Problem Type	Report Time
Wigan	Internet	6 hours ago
Bolton	Internet	2 days ago
Wigan	Internet	3 days ago
Bolton	Internet	4 days ago
Warrington	Internet	4 days ago
Wigan	TV	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Adam (@agarnett) reported 55 seconds ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Maureen StewartJones (@supergran22) reported 5 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  CryptoDan2k (@CryptoDan2k) reported 10 minutes ago from Roby, England

  @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

• 
  Carol Rowles (@CallyRaven) reported 11 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  TheAspiLawStudent #NoReturns (@LawAspi) reported 20 minutes ago from Chorley, England

  @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

• 
  Christopher Fox (@ChrisFoxRacing) reported 22 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 22 minutes ago from Wigan, England

  @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

• 
  Tom Rushton (@tomrushton88) reported 24 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  CryptoDan2k (@CryptoDan2k) reported 26 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  Andy McGill (@andrewjmcgill) reported 30 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Graeme Radebe (@Radebreast) reported 31 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 40 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Tom Rushton (@tomrushton88) reported 44 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  CryptoDan2k (@CryptoDan2k) reported 49 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  CryptoDan2k (@CryptoDan2k) reported 50 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  Nathan Talbot (@nathantalbot) reported 51 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in M6?

• 
  Gemma ≅ (@SimpaticoGem) reported 56 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  CryptoDan2k (@CryptoDan2k) reported 57 minutes ago from Roby, England

  @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

• 
  dannyWAFClannon (@DannyLannon) reported 57 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  kevin.james (@pillbo01) reported 58 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jx_THT (@JX_THT) reported 5 minutes ago

  @MrBenGrant @virginmedia Move to starlink, none of these issues ever

• 
  mick1966 (@mickschofield1) reported 8 minutes ago

  @virginmedia No Internet or TV since Monday 13th June, engineer came out today Thursday 16th June checked all the devices and wireing and all good, yet still no service and no explanation or timeline for things to be up and running again.

• 
  Duke Dusk (@TheDukeDusk) reported 11 minutes ago

  My WiFi still down its been a whole *** day What is their problem 💔💔💔 Virgin media + o2 you're **** m8 fix your ******* wifi and TV services 🙏 I don't want to be ******* lectured for doing nothing productive

• 
  Dave or David (@Borgbunny) reported 13 minutes ago

  @virginmedia could you give us more information as to why the predicted time of resolution for fixing the service outage in Kent is 8pm tonight? Does it take that long to really reboot everything?

• 
  Robert Wells (@RobertWells2013) reported 13 minutes ago

  @virginmedia sent you a PM regarding a broken cabinet box in my area.

• 
  RaşıtAli🇹🇷 (@turklondon2025) reported 16 minutes ago

  @virginmedia Boardband not working again! Fed up! Is there an issue in sw8 London area?

• 
  Steve_Wright (@SteveWright58) reported 17 minutes ago

  @virginmedia Why has everything just gone down?

• 
  Dobbin1957 (@dobbin1957) reported 18 minutes ago

  @virginmedia so after 3 days a week or so back without broadband, landline or TV, and no sign of compensation and only the most glib apology, our service is off again today and will be off all day according to their status checker. Not good enough. Time to go.

• 
  SalfordOriginal (@Salfordoriginal) reported 18 minutes ago

  @virginmedia @Ofcom got to be something about service levels here??? @virginmedia

• 
  LGWLGWLGW (@lgwlgwlgw) reported 22 minutes ago

  @virginmedia Done this multiple times. Engineers have confirmed there are regular intermittent network outages in my local area which cause broadband to drop out for up to 10 mins at a time. Not good. Also no priority for anyone at Virgin Media to fix the issue any time soon