Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 12/02/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Skelmersdale, St Helens, Liverpool, Bolton, Leyland, Chorley and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomSkelmersdale Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomBolton Internet
United KingdomLeyland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • PHEFC83 PH (@PHEFC83) reported from Liverpool, England

    @TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!

  • MarkPBaines Mark Baines (@MarkPBaines) reported from Wigan, England

    @virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!

  • twolftaz Taz (@twolftaz) reported from Bolton, England

    @virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia

  • mikey26_mikey MIKEY🍻 (@mikey26_mikey) reported from Urmston, England

    46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????

  • mand102 Amanda Archer (@mand102) reported from Haydock, England

    @virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!

  • Moonface1975 Rachel Walker BLACK LIVES MATTER (@Moonface1975) reported from Bolton, England

    @virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!

  • MarieHardman13 Marie Hardman (@MarieHardman13) reported from Clayton-le-Woods, England

    @virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.

  • DJKreases Kreases (@DJKreases) reported from Urmston, England

    @mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.

  • AntBonney Anthony Bonney (@AntBonney) reported from Bolton, England

    My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.

  • GeoffJonners Geoff Johnson (@GeoffJonners) reported from Bolton, England

    @virginmedia what is the problem with catch up and on demand

  • DaveFildes82 Dave Fildes (Fylo) (@DaveFildes82) reported from St Helens, England

    @sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia Tues realised we’d been hacked via phishing email. Contacted Customer Service everyday for help & they have been useless. Told us they would turn our emails off for 48hrs to secure it. They’re can’t now get us back on despite 📞over an hr.😡

  • pete_vella Pete Vella (@pete_vella) reported from Risley, England

    @virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.

  • PHEFC83 PH (@PHEFC83) reported from Liverpool, England

    @TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks

  • codge123 john mccoll (@codge123) reported from Warrington, England

    @virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.

  • jordpinnington Jordan (@jordpinnington) reported from St Helens, England

    Virgin media is dog ****

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fleebleflam Rich (@fleebleflam) reported

    @VMO2News @virginmedia I also asked for a HUB 5 to be resent out instead of a HUB4 as this would help with my poor WI-FI signal! From 29th Oct- Now i STILL have NO new hub sent out to connect to my new 1gb contract! VM o2....Please contact me ASAP! I have already made a formsl complaint! Thank you!🙄

  • fleebleflam Rich (@fleebleflam) reported

    @VMO2News @virginmedia I also asked for a HUB 5 to be resent out instead of a HUB4 as this would help with my poor WI-FI signal! From 29th Oct- Now i STILL have NO new hub sent out to connect to my new 1gb contract! VM o2....Please contact me ASAP! I have already made a formal complaint! Thank you!🙄

  • milimeeta Meeta Maisuria (@milimeeta) reported

    @virginmedia customer service cannot get any worse! Several calls to them lasting as long as 2 hours, to get cut off or systems down to we can’t find your details!!! Grrrr!!! Never thought a phone upgrade could be so bad! When Jiffy bag arrived, it’s too small for my phone!

  • savvysausage1 savvysausage (@savvysausage1) reported

    @virginmedia at my wits end with my work VPN dropping out every 15 minutes. definitely a virgin media issue, went to a friend's house last night who is on BT and no problem. I'm in Plymouth PL9.

  • CrystalHill141 Crystal Hill🌸 (@CrystalHill141) reported

    Anyone else’s virgin media gone down

  • meryls_ m.. (@meryls_) reported

    @QuarterPast_3 @virginmedia We’ve had enough of Virgin media and will cancel instead. Their connection is just awful and not worth paying £40+ per month when we barely even get higher than 30 mbps! 😡😢

  • tinnie31 moz💤 (@tinnie31) reported

    @virginmedia our box turned off last night & now won’t restart, any issues in the cv7 area?

  • stupotpot stupotpot 🏳️‍🌈🌹🏃🏻‍♂️ (@stupotpot) reported from Spelthorne District, England

    @virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.

  • naughtsG george (@naughtsG) reported

    @virginmedia Still not working , can I just have my emails back please ???????

  • BradachGaming Brad (@BradachGaming) reported

    @virginmedia & before you ask no i never got that call so my 7th call to try and get this sorted will happen in the morning over 24 hours with no internet when people are still working from home and i cant be the only person in my area with this issue