Virgin Media outages and service status in Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Apr 4, 1:04 PM GMT+1.
- Internet (33%)
- TV (33%)
- Total Blackout (17%)
- Wi-fi (17%)
The latest reports from users having issues in Wigan come from postal codes WN3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Wigan, St Helens, Bolton, Billinge Chapel End, Skelmersdale, Warrington, Chorley, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot
|
Internet | 5 days ago |
|
Wigan
|
Internet | 5 days ago |
|
St Helens
|
Wi-fi | 5 days ago |
|
Bolton
|
Internet | 6 days ago |
|
St Helens
|
TV | 8 days ago |
|
Wigan
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England@virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨
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knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, EnglandSo. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬
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soph✌ (@Sophgrimmy_) reported from Wigan, EnglandIt’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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Amanda Davies (@AmandaDavies07) reported from Warrington, EnglandTo all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
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Lisa Patel (@Lisa_P117) reported from Horwich, England@virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!
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John Eastham (@bigjeast) reported from Wigan, England@virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.
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knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Grolshy (@JonGre69) reported from St Helens, England@virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house
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LIAM REILLY🌹 (@LIAMREILLY20) reported from Warrington, England@virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...
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Crypto🃏 (@redjoker1999) reported from Urmston, England@virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.
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Steve 🎗🎗 (@SteveHaylesALAW) reported from Walkden, England@virginmedia is there any issues in the M28 area. I have no phone or broadband but your app says service status is ok
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Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England@virginmedia Is there an issue in area 20, no TV or Wi-Fi
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knitswithbeer🐝 (@Knitswithbeer) reported from Wigan, England@virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.
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Dan the Man 🏳️🌈 (@pendo86) reported from Rainhill, EnglandThe internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!
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Trains (@radio_caroline) reported from Haydock, EnglandVirgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up
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knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England@virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs
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M S L U C Y 💟 (@MsLucyOpenshaw) reported from Bolton, EnglandIt’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.
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knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England@virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.
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My name is Michael (@Horwichbloke) reported from Horwich, England@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England@virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Drew #KroenkeOut #ArtetaOut (@Andrew70265613) reported@virginmedia The problem is the constant disconnection, not the speed. Almost every single day of the week Virgin will go down. Now you want a £240 early disconnection fee. Im not going to give up on this. Even if it means contacting you via every social media platform. This is a joke.
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Caroline 🌧 (@CazzEtherington) reported@virginmedia Hi, WiFi is very patchy today. Do you know if there any reported issues in Darlington DL3?
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Ian Johnson (@ianjohnson1965) reported@hildreth_roger @jbanningww1 @virginmedia I can only agree Roger, customer service nightmare 😳
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mechanicalhound (@mechanicalhoun5) reported@virginmedia So it’s now been 6 weeks without internet that you said you would set up @virginmedia I rang your “customer service” yesterday and was told the outside works to install wires would happens yesterday 1/
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Barnesy 🏴⚽️🏉🏏🥊⛳️🏌🏻♂️ (@BarnesymMartin) reportedGood morning @virginmedia so it is fight me for Anthony Joshua. If I pay for the pay-per-view event. Will I get the undercard this time because the last time I paid for a Joshua fight the service you provided was damn right out of order #JoshuaUsyk @EddieHearn
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Drew #KroenkeOut #ArtetaOut (@Andrew70265613) reported@virginmedia @petetong @Carl_Cox Horrifically awful service, need to be contacted, been on the phone for 1 hour, put through various people - JUST WANT TO CANCEL MY CONTRACT. NOT PAYING £240 WHEN YOU CANT PROVIDE AN ACTUAL RELIABLE INTERNET CONNECTION. IM NOT GOIG AWAY.
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Lee Marlow (@LM_Marlow) reported@virginmedia hello - no Virgin tv at all today in Le67. Can’t log in to my account because I’m not “the primary account holder” (I am the primary account holder) This happens every month with your broadband - I hope it’s not going to start with the tv service, too.
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justin macleod (@justinmacleod) reported@virginmedia why do you think it’s acceptable in an age where we are all working from home, to decide to in your words make updates to the network from 9am - 3pm. Why couldnt the upgrade be done at night to lessen the disruption
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Marketing Pro (@MarPro_UK) reported@virginmedia Yes, but married, same address, there's no data issue there. It's just an excuse.
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thom (@u02th4) reported@virginmedia hi im expecting a virgin sim but cant login to check as ive got the sim yet can u send the link for the tracking