Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN6, WN3 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Wigan, Prescot, St Helens, Warrington, Altrincham, Leyland, Skelmersdale and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Bolton |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
from
Bolton, England
@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service
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Phil Biles
(@Gladelands) reported
@virginmedia I was speaking to someone on customer retention about my son’s package and after asking some questions he has transferred me to customer relations without answering or saying why. Now waiting for customer relations to respond. Been waiting an hour
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Ian James
(@grobelaar) reported
@Merit_Orlando @virginmedia Mine was an issue with an unrelated piece of kit i have at home that was blocking the phone line. Sorry doesn’t help you.
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Customer
(@MyHeadHurts3) reported
@virginmedia Yesterday I spoke to one of your customer service team, who went to find out whether I can get a better deal on my bundle, or whether I should change providers. Soon after, there was a piercing noise on the line, after which I was hung up on.
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LindsayS-vdG
(@Lin_StdMHNurse) reported
@virginmedia Thank you. It is now showing as a fault. How do I register for loss of service as it’s not allowing me online?
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Customer
(@MyHeadHurts3) reported
@virginmedia That does not help one bit
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TNK
(@TrainNtweet_) reported
@videotech_ @Neil_Druckmann UK has higher average speeds than the US. Virgin media offer gigabit speeds in my area. You’d be really unlucky to find anywhere that would can’t support at least 200mps
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Bristol Vapes
(@Tubthumpers1) reported
@virginmedia what disgusting customer service from what's supposed to be a reputable company. My 73 year old mum called this morning as was offered a new price at £55 a month. Wanted to wait for me to arrive for advice. Called to accept the offer and now told that it will be £68.
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Quantum Skyline
(@QuantumSkyline) reported
@virginmedia I've been waiting 4 hours on Whatsapp for a response and now your website is down. Time is running out for me with you lot.
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Andrew
(@DrPyser) reported
@virginmedia Ok well it doesn’t work then - you already know there’s an issue with text messaging on wifi…. Worked perfectly well with EE and makes virgin mobile a complete waste of time and money