Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, St Helens, Wigan, Warrington, Leyland, Prescot, Billinge Chapel End, Skelmersdale, and Chorley.

City	Problem Type	Report Time
Bolton	Internet	11 hours ago
Bolton	Wi-fi	1 day ago
Bolton	Total Blackout	2 days ago
Bolton	Total Blackout	2 days ago
Bolton	Internet	3 days ago
St Helens	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  IanRob79💙 (@IanRobEfc1878) reported 3 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Kerry Louise (@KerryKez7) reported 6 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  Lindz Devine (@LindzDDub) reported 10 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Lindz Devine (@LindzDDub) reported 15 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Carol Rowles (@CallyRaven) reported 20 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  dannyWAFClannon (@DannyLannon) reported 21 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 24 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 26 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Mrs Smith (@SmithysMaud) reported 28 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Anne McCormack (@1AnneMcCormack) reported 28 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Maureen StewartJones (@supergran22) reported 35 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Paul Regent (@PaulRegent1) reported 39 minutes ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

• 
  Mrs Smith (@SmithysMaud) reported 39 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Steve Pouncey (@Steveo67) reported 42 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Liz Tuite (@tuite_liz) reported 43 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  Mrs Smith (@SmithysMaud) reported 43 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Mrs Smith (@SmithysMaud) reported 50 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Jonesy (@RWBJ1997) reported 53 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 54 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Colette Ellison (@colette2511) reported 57 minutes ago from Warrington, England

  @richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicholas Rawlings (@nick_rawlings2) reported 4 minutes ago

  @virginmedia #virginmedia are there any issues in the Orpington area? Broadband keeps dropping out. There's nothing on your status page.

• 
  France🇫🇷 League1+ 4K IPTV (@iptvfarnce70351) reported 4 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV ev

• 
  3DeePee (@3DeePee) reported 7 minutes ago

  @virginmedia any news on broadband and TV being down it’s been like 5 hours now

• 
  Chris (@Brutha_bear74) reported 9 minutes ago

  @virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you

• 
  Sam Greenland (@SprocketEtQuill) reported 12 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  John Quinlan (@speeednet) reported 14 minutes ago

  @virginmedia I have had a rubbish service for months. Late last year an engineer knocked on the door and said because of a technical problem he had to replace the feed to my house, later informed me he couldn't because of a problem with the ducting. Fast forward to March 26, I get a text saying he is coming 16/03 no show, no explanation no apology. Next text says he will be there 27/04 no show no apology. The last three days the modem/router reboots about every five minutes, phoned again on Sunday explained and the techy advised me can't do anything until 20th June. This is not acceptable, I have been trying for two days to get onto your site, I am told you are sending a confirmation email which never arrives, subsequently I cannot contact the company. Just so that you know I have had enough and will be looking to replace the service ASAP. If I have any contract outstanding, I will see you in court.

• 
  Crckersmckerx (@crackersmackerx) reported 16 minutes ago

  DOWN WITH CORPORATIONS (My virgin media is down)

• 
  mec337 (@mec337) reported 23 minutes ago

  @virginmedia my phone is not working again !! are there any issues with TW13 area. Before I waste my time again

• 
  MaNpReeT SinGh (@Manpreet_Princ5) reported 25 minutes ago

  @virginmedia @Virgin raised a case DLP-1173743. Paid upfront for 15 months internet services and you have suspended my line. Sent emails for more than 5 days ago still no support. May need to reach out to @tdrauae

• 
  Marko Polo (@MarkoPoloG1889) reported 26 minutes ago

  @virginmedia Sort your broadband out for **** sake you charge a lot of money for uour services yet provide a sub standard product it is a disgrace get it sorted