Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Warrington, St Helens, Prescot, Leyland, Skelmersdale, Darwen, and Newton-le-Willows.

City	Problem Type	Report Time
Bolton	Internet	6 hours ago
Wigan	Internet	1 day ago
Bolton	Internet	2 days ago
Warrington	Internet	2 days ago
Wigan	TV	2 days ago
St Helens	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Lindz Devine (@LindzDDub) reported 1 minute ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 7 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 10 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Maureen StewartJones (@supergran22) reported 13 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  CryptoDan2k (@CryptoDan2k) reported 13 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  Tom Rushton (@tomrushton88) reported 14 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Carol Rowles (@CallyRaven) reported 15 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  CryptoDan2k (@CryptoDan2k) reported 18 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  Colette Ellison (@colette2511) reported 27 minutes ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

• 
  CryptoDan2k (@CryptoDan2k) reported 32 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  Mrs Smith (@SmithysMaud) reported 33 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Sarah Hill (@Its_Sal_Queen) reported 33 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Colette Ellison (@colette2511) reported 35 minutes ago from Warrington, England

  @richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 38 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Maureen StewartJones (@supergran22) reported 46 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  @AniAna98722504 (@AnianaAbrudan) reported 51 minutes ago from Urmston, England

  @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

• 
  Alan Dean (@alandean1878) reported 53 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  James (@jgrailpics) reported 56 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 57 minutes ago from Warrington, England

  Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?

• 
  James (@jgrailpics) reported 58 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tang (@Vipermo) reported 1 minute ago

  @virginmedia I ordered your service and then cancelled it before I even plugged router in but no return packaging has been sent out to send it back this was 3 weeks ago please help

• 
  allie 💋 (@upmyallie) reported 1 minute ago

  virgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 6 minutes ago

  @virginmedia @HopeForTo There are people from various areas of the UK telling you that they have a WiFi outage at the same time Service checker confirms it for those who’ve told you. Which means it’s not an equipment issue. It’s a Virgin Media national issue and yet no announcement on here

• 
  Stephen Hampson (@StephenHampson) reported 9 minutes ago

  @virginmedia Sent one. Managed to fix it late at night but no help on your website for the streaming box so seems you don't act on your feedback and the remote app failed to work.

• 
  Helen Black (@helsblack) reported 11 minutes ago

  @virginmedia It's back on been an outage this morning

• 
  Emma (@em_doapsi) reported 14 minutes ago

  @virginmedia please fix your phone issues in the burbage area.

• 
  Mr B’s History (@MrZacJamesB) reported 19 minutes ago

  @virginmedia has had at least 3 outages in the past week in my area. Becoming all too common and I work from home… my phone signal (for data usage) with O2 is also conveniently incredibly poor. Is there something we should be aware of?

• 
  Jx_THT (@JX_THT) reported 20 minutes ago

  @lgwlgwlgw @virginmedia Cancel and go and buy starlink today you will be up and running within an hour

• 
  ROBERT DEAR (@kipianitblisi) reported 21 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.

• 
  SalfordOriginal (@Salfordoriginal) reported 24 minutes ago

  @virginmedia Obviously a capacity issue and rate throttling going wrong!!!