Virgin Media

Virgin Media Outage Report in Wigan, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Wigan come from postal codes WN2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 01/26/2026 07:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Liverpool, St Helens, Warrington, Altrincham, Leyland, Skelmersdale, Prescot and Irlam.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton TV
United KingdomWigan Internet
United KingdomBolton E-mail
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • LiamRLaverick Liam Laverick (@LiamRLaverick) reported from Urmston, England

    @virginmedia literally THE worst internet provider. Nothing but trouble since we switched from Sky. Engineers been out twice and still losing connection constantly. Had to turn off the WIFI to even tweet this 😡

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia It just says it looks like I can’t get on the internet and it recommends an engineer to come out. On the FOURTH OF JANUARY. During a pandemic when I’m working from home. I left @virginmedia because your service kept dropping, some things never change.

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    .@virginmedia it's Christmas Eve and your crappy internet is down again, can't stream any films, been shocking service all year

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia The technician came on Wednesday & did a wired connection test. We are only getting 180meg which is terrible considering we are paying for 300meg! My children can’t get a signal at all whereas they were fine before! Two visits and still not resolved!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Sigh. Yet another @virginmedia broadband issue where it’s gone down. Again. Feels like this is a monthly thing now.

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!

  • MattKeating1981 Matt's MerARTki (@MattKeating1981) reported from Wigan, England

    @virginmedia absolutely shocking signal on box office!!! £24.99 for what looks like it's being stream on a Nintendo 64.

  • ListerTheStupid Rob (@ListerTheStupid) reported from Liverpool, England

    @virginmedia seen on your website you offer a free WiFi booster for 1Gig fibre customers. How do I get one? The WiFi sucks in some rooms

  • Shinpad11 Mackie 🇪🇺🌹☘️🇸🇱 (@Shinpad11) reported from Wigan, England

    @virginmedia yet another day blighted with intermittent connection. What on earth is happening with your broadband service? Woeful. #Wigan

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable

  • CoZWeLL CoZWeLL (@CoZWeLL) reported from Bolton, England

    @virginmedia @SkySportsBoxing chance of sorting the **** picture we’ve paid £26 for out? Cracking and cutting out constantly.

  • emmawinstanley1 emma2511 (@emmawinstanley1) reported from Wigan, England

    @virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia I had a problem a few weeks back and couldn’t get through to you because of the queues, I expect it’s the same now. I should learn my lesson and move to another provider I think.

  • DannyMcCann9 Danny McCann (@DannyMcCann9) reported from Bolton, England

    @virginmedia Refund please.... £26.00.... quality is crap...

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia You are not listening. I understand it fluctuates. What I mean is why have I had an acceptable 300meg signal for 11 months & now it’s dropped to below half that? 4 phone calls & two technician visits can’t sort it???? I want what I had!

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @virginmedia desperately in need of some help

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!

  • Kennicus7 Charlie SB 🐝 #33 /// (@Kennicus7) reported from Bolton, England

    @virginmedia paid for boxing and the signal keeps going

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • kylemccnicholas Kyle McClenaghan Nicholas (@kylemccnicholas) reported

    @virginmedia I’m fine PZ. I think @jenmm20 might need some help though 👀

  • DrCaz_1000 "Dame" DrCJ - #WearAMask 🇺🇦 #GTTO 💙🔶🇪🇺🇬🇧 (@DrCaz_1000) reported

    @virginmedia I suspect a long phone call with your "help" centre is coming up. Thanks.

  • Hoody_Super Randy (@Hoody_Super) reported

    @virginmedia Your website doesn't work half the time and comes back as no issues when it does work. I also had this issue when I moved from 100 to 350 in December 2020.

  • Prizzle17 Prizzle (@Prizzle17) reported

    @virginmedia anyone think to ask if i was 02 customer too? going round and round 02 and VM websites trying to sign up, impossible🤬 where is hidden link???

  • OldManGamer192 OldManGamer (@OldManGamer192) reported

    @virginmedia How is it that i pay for gigabit internet and it has never reached the promised speeds? Also the connection is very intermittant all the time both wired and wifi.

  • darbiw Darbi Worley 🌻 (@darbiw) reported

    @virginmedia Is there an outage in SW11. My hub is flashing green. Rebooted with no luck

  • Jax_Max Jacki (@Jax_Max) reported

    @virginmedia Ty I really don’t think you want me to post exactly the level of incompetence @virginmedia have managed to achieve in almost every call! Do you have a direct contact I can continue this complaint?

  • JFLecas_London Jean Francois (@JFLecas_London) reported

    @virginmedia Currently working via Vodafone 5G as your network is damaging my day-to-day. REALLY UNACCEPTABLE!

  • Jfad2000uk Jfad2000uk (@Jfad2000uk) reported

    @virginmedia Hi, is there an issue with the chat to us function on the website?