Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, St Helens, Leyland, Irlam, Warrington, Skelmersdale, Altrincham, Wigan and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Bolton |
Total Blackout | |
| Bolton |
Internet | |
| St Helens |
Internet | |
| Leyland |
Internet | |
| Leyland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Frank Keegan
(@KeeganBig) reported
from
Liverpool, England
@virginmedia Yes. I am getting no service via the 2nd box whatsoever. The box light does not change from red. Tried switching off at the wall. Checked leads & have swapped over HDMI lead all to no avail.
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Yes. I've checked the service status yesterday and twice today. I have screenshoted the result in my earlier tweet on this thread. What do I do now?
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia my internet/tele are not working! Second time in the space of a few weeks
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Hi Guy's, we've had no broadband for 36 hours now and you've just text to say you've had to cancel our engineer call tomorrow! What's going on? No broadband and no communication
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John
(@1agsgsg) reported
from
Liverpool, England
@virginmedia live chat, phone lines no one answers all I want to do is cancel my service
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Lucinda Duffy
(@lucindaduffy12) reported
from
Newton-le-Willows, England
@virginmedia Thanks Anthony did arrive but very late and well after our 'slot' - he was under the impression customer services would have let us know? Such a shame to have had to complain, as he was so efficient and sorted things for us. Communication is key though!
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@KindredUK @virginmedia The entire city it down it seems.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWHelpTeam awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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(((Greg Barnes)))
(@GregBarnes2) reported
from
Urmston, England
@virginmedia Once again my sim card isn’t working. Please don’t ask me to call the service centre, I’ve tried and haven’t got that long to live. Happy to email you details if you give me an address.
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Rick McCann. Esq
(@rmcc01) reported
from
Roby, England
@virginmedia Of course I have, says issue found, but I want to know how long before its back on
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Hi John, I did that yesterday & the result was Virgin booked an engineer to attend Monday. However you texted this morning saying due to issues you had to cancel the Engineers visit that was booked for Monday. No further update or comms were given. What do we do? PLEASE HELP
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Done that and it says no known issues. Why have you cancelled our engineer visit tomorrow. Please help
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Clare Bagan
(@Clare___bear) reported
from
Kirkby, England
@virginmedia just spoke to a lovely guy on the phone. However, I don’t understand how you can justify charging £40 + for a deal that is £32 online for a new customer. I’ve been with you 20 + years, nothing needs doing to the account. It’s already set up. No point being loyal?
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia No I just need someone to take ownership of the problem and sort it out
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☺johnshere
(@john_taxi) reported
from
Leigh, England
@virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand
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Rick McCann. Esq
(@rmcc01) reported
from
Roby, England
@virginmedia hey Mr Virginia man, what's wrong with media in huyton, been down almost an hour ?
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Frank Keegan
(@KeeganBig) reported
from
Liverpool, England
@virginmedia no service from 2nd box so phoned customer service. Automated voice says text with link will be sent. Call ends. Text arrived. Pressed link takes me to page which says that link isn't working. Customer service is a joke.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joey
(@josummers2020) reported
Got @virginmedia trying to call me today, I assume about my 'parked' order. Everytime I answer, they hang up. When I try to call, I'm waiting forever. Either accept or decline the order please.
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Georgina
(@gc123x) reported
@nickledger76 @virginmedia I’m having the same issue this afternoon, not great when you work from home
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okan sarıca
(@okansarica) reported
@virginmedia thats the problem, you are talking about a solution in 28 days :) do you offer the same to you new customers?
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okan sarıca
(@okansarica) reported
@virginmedia Hi, No I am still waiting. No progress. Yes I talked with that number and nothing, they are transferring me each other until the line cuts off. Even you are writing once a day so it seems that we will send 10-20 messages to each other without any solution until my scheduled date
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CorinnaRibena
(@corinnaribena) reported
@virginmedia I need help with setting up my sim in a wifi dongle whilst abroad. Who's the best person to ask? I can't see a live chat option on your website.
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karen jude
(@tigers_4_me) reported
@virginmedia who do I contact regarding an open door on an outside service box
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George
(@georgeus1975) reported
@virginmedia @SianaMadrid I have the same problem, no one will help
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Pat O'Leary - Seriously Annoying
(@theoleary) reported
@littleredvanman @Mickmac45049764 @tconnellyRTE Do Virgin media have any employees? They never answer their phones, nor their emails, nor Twitter. I don't try tiktok or Facebook.
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Mike Hassey ⭐️⭐️⭐️⭐️⭐️⭐️
(@Anfield_Oracle) reported
@virginmedia It seems okay now but it went okay the day before so hope this is the end of the problems, thanks
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🎄Feliz Moogvidad🎄
(@Moognific) reported
@virginmedia your @virginmedia customer service can’t accept that I’ve done the entire script of solutions and won’t send anyone to fix it. Over a week of poor internet and work time loss, and your solution is for me to go to a forum? You’re leaving me without internet and I’m paying £60 pm.