Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 12/06/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Altrincham, Wigan, Skelmersdale, St Helens, Liverpool, Bolton, Leyland, Chorley and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomAltrincham Wi-fi
United KingdomWigan Total Blackout
United KingdomWigan Internet
United KingdomSkelmersdale Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Guitaraholic Paul McDonough (@Guitaraholic) reported from Liverpool, England

    @virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?

  • AlexioBailinho Al* (@AlexioBailinho) reported from Liverpool, England

    .@virginmedia having technical trouble with connecting my devices to WiFi. Internet went off due to power outage in L18 area last night. Require assistance please

  • DannyWyattXXX Danny Wyatt XXX | OnlyFans 😈 (@DannyWyattXXX) reported from St Helens, England

    I see @virginmedia are down once again. Get your ******* act together #virginmediadown

  • DavidWaywell David Waywell (@DavidWaywell) reported from Newton-le-Willows, England

    I don't mind so much that my Internet is down (these things happen) but I do get annoyed when the service status tells me it's fine. I don't know if I should be doing something to fix it. @virginmedia

  • LukeCav Luke Cav (@LukeCav) reported from Liverpool, England

    @virginmedia how longs the internet going to be down in the L8 area of liverpool?

  • FloatyFrocks Chris G 🇪🇺 (@FloatyFrocks) reported from Wigan, England

    @virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?

  • MoLegend Mohamed Farah (@MoLegend) reported from Liverpool, England

    I’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****

  • DavidWaywell David Waywell (@DavidWaywell) reported from Newton-le-Willows, England

    @virginmedia Can you tell me if there is any problem in the WA12 address? Internet has been of and on all day and your service status page doesn't seem to update.

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!

  • Donna19711968 Donna (@Donna19711968) reported from Newton-le-Willows, England

    @virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.

  • CityWookie CityWookie (@CityWookie) reported from Urmston, England

    Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice

  • amscaine Anne-Marie Caine (@amscaine) reported from St Helens, England

    @beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.

  • HenninghanFiD Phillip™ (@HenninghanFiD) reported from Liverpool, England

    @virginmedia sort this outage out pls, we pay too much as it is so to have internet problems all the time is a joke. L20 area, no internet on cable or wifi. Ye gona lose customers for real.

  • nursesleague Bolton Nurses League (@nursesleague) reported from Bolton, England

    @virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect

  • Guitaraholic Paul McDonough (@Guitaraholic) reported from Liverpool, England

    Hay @virginmedia so as an ex-employee this is a bit embarrassing I couldn’t help with; but it looks like someone has fraudulently ordered a mobile and iPad in my dads name that were delivered today and he’s spent over 90 minutes on the phone getting the run around….

  • EmmaRobbo_ Emma Roberts; (@EmmaRobbo_) reported from Bolton, England

    @virginmedia is there issues with the wifi?

  • Jessicareynard Jessica Fairhurst (@Jessicareynard) reported from Atherton, England

    @virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!

  • Rhi_Marsh_213 Rhiannon Marsh (@Rhi_Marsh_213) reported from Bolton, England

    @virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mansoor86636034 M Alruqi (@Mansoor86636034) reported

    @virginmedia Either ways have failed to serve me. You have 2 options here: 1-Improve the connection to reach 100MB and deduct all daily charges when the connection was down. 2- Cancel my contract

  • Luca_Aros Luc▲ マッチあ (@Luca_Aros) reported

    @virginmedia hi no known issues it says

  • singularityspnt Shaun Aaaaaahllan 😷💀 (@singularityspnt) reported

    @virginmedia I Googled customer services.

  • leelarnerYT Lee Larner **BTEC MORGZ** (@leelarnerYT) reported

    @OwenPowellYT @virginmedia keep his wifi down

  • ConceptLore Conceptlore / 콘셉트로어 (@ConceptLore) reported

    New @virginmedia router has arrived. Network is visible. Nothing will connect. 👍

  • lisawoody84 lisa woodward (@lisawoody84) reported

    @virginmedia please can some one msg me. Internet is awful and my daughter is unable to do school work

  • CTScott_ Chris Scott (@CTScott_) reported

    @virginmedia I want to cancel my broadband so it finishes March 11.

  • Andydempsey6 a (@Andydempsey6) reported

    @virginmedia Trouble with equipment but need to get hold of yr team but seems can’t do that

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia Is that where I hold for over four hours, or get told I can receive a text reply that never comes. From previous experiences that is.

  • lostthemapblog Ro (@lostthemapblog) reported

    @virginmedia @QekQekImADuk @QekQekImADuk you can send a written request to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG - do it recorded delivery so they can’t argue!