Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Bolton, Warrington, Altrincham, Wigan, Leyland, Skelmersdale, Prescot, Irlam and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV | |
| Bolton |
Internet | |
| Liverpool |
Wi-fi | |
| Bolton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes it's the same problem
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia Hello virgin can someone look into my contract please getting nowhere speaking directly on the phone communication issues sorry to say My last Bill gone up to 84.25 the Sept its going up to 90.00 something for that im getting broadband up to 200mbps Tv mix & skysport
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia guys virgin is down M41 manchester useless don’t give me restate the router I work in the industry. 350meg is worse than 200 that’s with boosters and poweline adapters #virginmedia
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
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David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.
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liam
(@Reidy_25) reported
from
Prescot, England
@virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it
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BIG EARS Mum to George & Daisy
(@ljonesljones14) reported
from
Liverpool, England
@virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡
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ann
(@lestervose) reported
from
Haydock, England
@virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help
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Rob Evans
(@robevansphoto) reported
from
Urmston, England
@virginmedia It says there is no issue. However we have been losing WiFi connection serval times daily.
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia TV not working at all and WiFi always on and off.
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK
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Neil Atherton™
(@natherton90) reported
from
Rainhill, England
@virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DJGaryBaldy
(@DJGaryBaldy) reported
This is stressing me out now I cannot find my @virginmedia account password anywhere. They won't speak to me without a password which I have trouble remembering due to learning difficulties and Dyslexia All i want is to sort my package out as I cannot afford £44 a month
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Vish Sahnan
(@visho___) reported
@virginmedia and - as predicted.....the wrong guy shows up. I’m not surprised and NOT EXPECTING a call back. Customer service at its finest- NOT!
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Miriam Attwood
(@miriamattwood) reported
@virginmedia PS @virginmedia DO NOT @ ME. I just wanted to rant. Your poor call-centre staff having to deal with me saying DON'T SEND ME STUFF FOR THE BIN. It's terrible terrible practice.
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Jo
(@Joanne01998125) reported
@virginmedia guess what. Internet is down again 😡
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William Davies
(@aka_Tony_Davies) reported
Impossible to get in touch with #virginmedia to upgrade landline Tried the phone, online then got shunted to mobile messaging. Spent a while to get past the bot now told over 8 hrs wait will call back tomorrow. #fail
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alan foster
(@covflyer) reported
@virginmedia I'm trying to get to Customer Sevices to cancel my account but can never get through!
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AJ
(@bobbygeldof82) reported
@virginmedia Spent the last 3 hours trying to disconnect my services because you've increased my bill from £45 to £67. Three times you have disconnected me, the last one purely on purpose. So I'll cancel my direct debit and let someone ring me. Thank you
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callum baker
(@calbaker1989) reported
@virginmedia due for broadband installation on the 13/2 have just had a text saying it has been moved to 22/3!!Waited 4 weeks already, can you give me 1 good reason not to cancel my order?
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Steve
(@SteveUaus) reported
@virginmedia The most horrendous customer service I’ve ever experienced. I’ve spent >8 hours on hold over the last week to simply be cut off each time. I’m moving abroad and need to cancel my Virgin Media subscription. I just want some labels so I can send my boxes back.
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Rob
(@rglyall) reported
@adamcooke @virginmedia I can imagine. I wouldn't even dream of using @virginmedia now. This is shocking customer service.