Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Warrington, Leyland, Wigan and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Bolton |
Internet | |
| Warrington |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever
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Rob
(@Robertlfc_) reported
from
Liverpool, England
Sort your awful Wi-Fi out @virginmedia
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
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Tom Rushton
(@tomrushton88) reported
from
Haydock, England
@virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
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Nicola Bates
(@Nicolajb87) reported
from
Liverpool, England
@virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia fix ur awful service!!!!
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
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Josh
(@Parleyyyyyy) reported
from
Liverpool, England
@virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down
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Billzy
(@Billzy79) reported
from
Liverpool, England
@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
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NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Andrew
(@andym1908) reported
from
Warrington, England
@skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
@virginmedia you are so crap we don't pay you to keep having problems daily
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Colin
(@ColinBe76578911) reported
from
Liverpool, England
@MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately
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Kevin Saunderson*
(@kevsauno) reported
from
Liverpool, England
@virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.
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Tom Rushton
(@tomrushton88) reported
from
Haydock, England
@virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
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Nicola Bates
(@Nicolajb87) reported
from
Liverpool, England
@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
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Tom Rushton
(@tomrushton88) reported
from
Haydock, England
@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🕊 Helen🕊
(@proverbs31helen) reported
@virginmedia the Internet is fixed now, thank you. However the Virgin landline is still NOT working. You helped me yesterday, a car had smashed into the Virgin Media box on the main road. Please don't ask me to ring up, going round in circles 😔
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brain delvin’
(@brain_delvin) reported
@virginmedia And no! I haven’t received the password. Still waiting after 9 days. Really poor.
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brain delvin’
(@brain_delvin) reported
@virginmedia That was no help whatsoever- got to the “enter your password” stage and then on hold forever. What do I have to do to give you more business?
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Stuart Carey
(@RealStuartCarey) reported
@virginmedia It doesn’t matter now thanks. I only want to know if there was a problem in my area.
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Paul Ockenden
(@PaulOckenden) reported
@virginmedia My elderly/ vulnerable parents have a phone fault - looks like all the wires have been pulled from the cab. They can't report it by phone, and I'm going round in circles trying to report it online. Can you help?
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Michael Hartt
(@Michael_Hartt) reported
@virginmedia It wouldn't be a work week without @VirginMedia broadband service going down. Again. Averaging at least one day per week with no connection. Ridiculous. #VirginMedia #NW6 #WestHampstead
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BLUCHIP - DEVELOPMENT STUDIOS
(@BLUCHIP_STUDIO) reported
@DocSquiffy @virginmedia To all ways have your full speed back or super clone to it but they hope that's enough to plesate you to hang up the phone and continue your day! They think everyone is an idiot sadly the messed with the wrong person with me. Take them to regulator I have and won with no
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Martin S.
(@MartinSnelling_) reported
@alasdairscott @virginmedia @Hyperoptic Holy feckballs - that's some serious down and upload speeds! Sadly, not available where I am down here in Hampshire. Have registered interest though.
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Alex Fitzpatrick
(@ArchaeologyFitz) reported
@tiffleek @virginmedia hilariously I am also calling to ask why my account says that I’m no longer with @virginmedia even though I am but because it says I’m no longer with them I can’t access most of my account so I guess they really don’t want me to be a customer lol
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Andy Bareham
(@andybez1) reported
@virginmedia As no one has replied to my tweets of 5 days ago, I would like to terminate my contract with you. Please advise (if you can be bothered). Dreadful customer service.