Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Prescot, Wigan, St Helens, Bolton, Billinge Chapel End, Skelmersdale, Warrington, and Chorley.

City	Problem Type	Report Time
Leyland	E-mail	6 days ago
Prescot	Internet	13 days ago
Wigan	Internet	13 days ago
St Helens	Wi-fi	13 days ago
Bolton	Internet	14 days ago
St Helens	TV	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 2 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  James (@jgrailpics) reported 4 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Mrs Smith (@SmithysMaud) reported 6 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Maureen StewartJones (@supergran22) reported 7 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Barry Slater (@barrys59) reported 9 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  Gary Banks (@GaryBan47314801) reported 10 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 12 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 16 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Paul Stockton (@pstock62) reported 18 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Kevin Dudson (@Duddydudson) reported 20 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Mrs Smith (@SmithysMaud) reported 21 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Mrs Smith (@SmithysMaud) reported 21 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 22 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Mick Mc 23 (@Mick_McIver1984) reported 31 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Liz Tuite (@tuite_liz) reported 33 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 34 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Elisabeth Hilton (@elisabethhilto4) reported 34 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Elisabeth Hilton (@elisabethhilto4) reported 38 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  CryptoDan2k (@CryptoDan2k) reported 46 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  Emma (@EmmaZhaan64) reported 56 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GlenEagle. Better society now for disabled. (@BurnheadMax) reported 6 minutes ago

  @virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.

• 
  Andrea (@Gertrudemo81) reported 8 minutes ago

  @virginmedia Hi. We are having broadband issues in our area. It says fixed date 17th April. Surely that can’t be right? A week away to fix it??

• 
  John Mercer (@Merse2506) reported 9 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  ANDY YATES (@ANDYPVFC) reported 14 minutes ago

  @virginmedia @El_Lloydie It's pointless sending you lot messages as customer services is an absolute joke.

• 
  Elise (@elise_john85) reported 20 minutes ago

  My internet connection is through @virginmedia and has never been an issue before the merger

• 
  Kris Coates (@FyldesHardest) reported 23 minutes ago

  @virginmedia please train your staff to do their job and not waste two hours of my time messaging three agents only for them not to resolve an issue. I just want to cancel, it's that simple.

• 
  Addy (@iadnan9) reported 24 minutes ago

  @virginmedia @HawtinStewart Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

• 
  Ian Dodds (@Do08dds) reported 24 minutes ago

  @virginmedia app not working yet again! Cheers for another ruined evening

• 
  R-L21 (@FrankCBFearles1) reported 25 minutes ago

  @VirginMediaNews Virgin media government mouthpiece as bad as rte.

• 
  salmo (@Gary1165) reported 33 minutes ago

  @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations