Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3 and WN2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Wigan, Billinge Chapel End, Skelmersdale, Bolton, Warrington, Chorley, Prescot, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
TV | 7 hours ago |
|
Wigan
|
Wi-fi | 4 days ago |
|
Skelmersdale
|
Total Blackout | 6 days ago |
|
Skelmersdale
|
TV | 8 days ago |
|
Bolton
|
Internet | 9 days ago |
|
St Helens
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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JackJohnson44_ (@JaackJohnsonn) reported from St Helens, EnglandSo the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Alan Harrison (@alibob499) reported from St Helens, EnglandHow am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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Catherine Robinson (@CatherineR0bb0) reported from Leigh, England@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
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Irish Stu (@sturichie) reported from Eccleston, England@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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Wesley Tensel (@bigdrwes) reported from Leigh, EnglandAnother outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone
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Jacob (@jg26__) reported from Wigan, EnglandHonestly tho how **** is @virginmedia internets down more than it works
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Dave the deccy (@davidbowes80) reported from Eccleston, England@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
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Darren Thomas (@DagsJT) reported from Warrington, England@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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Sam Cartwright (@samtcartwright) reported from Golborne, England@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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Paul Edgar (@pjme327) reported from Hindley, England@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Sam Cartwright (@samtcartwright) reported from Golborne, England@virginmedia @BTCare do you want another customer?
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Adnan Hussain (عدنان حسين) (@AdnanHussainuk) reported from Bolton, England@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
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Benji McLoughlin (@BenjiMaccers) reported from Haydock, England@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Ayub Zumla (@AyubZumla) reported from Boothstown, England@virginmedia Shocking customer service. Renewed my contract last week , received a loyalty discount, and now received a email with the contract showing full price in excess of £100! 20 plus years of loyalty! #ridiculous #loyalty
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John Clark (@1972johnclark) reported from Clayton-le-Woods, England@virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service
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Wesley Tensel (@bigdrwes) reported from Leigh, England@virginmedia anyone working today to help with a query?
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Christopher heaton (@irishchris89) reported from Hindley, England@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
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liam worrall (@liamworrall24) reported from Wigan, EnglandVirgin media as got to be the worst Internet provider around!! Constantly down
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Warren Davies (@wptd17) reported from Warrington, England@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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Sam Cartwright (@samtcartwright) reported from Golborne, England@virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Barnes (@Barnsy1968) reported@StudioAlien1 @virginmedia I suspect the ‘overnight team’ may have caused the issue in the 1st instance…. 🤔
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David Kirby (He/Him) (@Dave_Kirby5) reported@virginmedia is down and I can't even get onto their website to register loss of service in case of a refund, gr8
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G (@esnw33430) reported@Penwith92 @virginmedia If only it was just Virgin but it wasn't, lots of internet services and other ISPs had an issue too. Stuff breaks sometimes, I have 3 different links on different ISP here at home and they were all having issues. Looks like it's starting to work normally no mind...
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Chris Dack (@crypticc) reported@virginmedia I'm sure you'll fix it but I can't access your site to log entitlement to the refund. So logging here. #VirginMediadown
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Joanna Sholem (@BookJo) reported@tangerinebean @virginmedia Well. I am very far away and mine is down as well.
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Verified Jedi (@LoZeno) reported@virginmedia Oh yeah, it's 8am now, of course you're aware: your people finally woke up! Your company needs to sort out EMERGENCY HOURS CONTACT, dammit. And roll back your bill increases: if this is the level of service you offer, it's unjustified
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TP (@thepublocal) reportedI wish my missus would go down on me as much as #VirginMedia does @virginmedia
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Dan 🏴 (@Threelions_) reported@virginmedia Just for a change! shocking service
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Michael (@Raithmir) reported@virginmedia @virginmedia couldn't you have posted this, oh say about 7 hours or so ago? Some stability seems to be coming back now, but this lack of communication is not acceptable.
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⚽☃️🦉🐦🦔🎸🌹Shirley Sarah🌹🎸🦔🐦🦉☃️⚽ (@ShirleySarah68) reported@virginmedia Im ringing to remove my tv service today. This time Im nit being fobbed off by you saying I'm still in contract. It ends today.