Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Warrington, St Helens, Wigan, Prescot, Leigh, Leyland, Skelmersdale, Altrincham, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Bolton	Internet	4 hours ago
Warrington	Total Blackout	14 hours ago
Bolton	Internet	1 day ago
St Helens	Internet	2 days ago
Wigan	Internet	2 days ago
St Helens	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  kevin.james (@pillbo01) reported 2 minutes ago from Bolton, England

  @virginmedia That number is a automated response not a customer service agent and an utter waste of time

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 4 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  @AniAna98722504 (@AnianaAbrudan) reported 4 minutes ago from Urmston, England

  @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

• 
  Maureen StewartJones (@supergran22) reported 14 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  UtilitaRian 🔶 (@SoloUtilitaRian) reported 16 minutes ago from Bolton, England

  With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 17 minutes ago from Warrington, England

  Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!

• 
  Lindz Devine (@LindzDDub) reported 20 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 22 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Colette Ellison (@colette2511) reported 27 minutes ago from Warrington, England

  @richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡

• 
  CryptoDan2k (@CryptoDan2k) reported 30 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  CryptoDan2k (@CryptoDan2k) reported 33 minutes ago from Roby, England

  @virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today

• 
  CryptoDan2k (@CryptoDan2k) reported 36 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Paul Regent (@PaulRegent1) reported 37 minutes ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

• 
  Matt Attwood (@mattwood1702) reported 38 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Andrew (@andym1908) reported 41 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Elisabeth Hilton (@elisabethhilto4) reported 41 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  CryptoDan2k (@CryptoDan2k) reported 42 minutes ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

• 
  Mrs Smith (@SmithysMaud) reported 49 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 51 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Christopher Fox (@ChrisFoxRacing) reported 51 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CK (@chris_k_90) reported 4 minutes ago

  @Benleo @virginmedia One of the worst companies I've had to deal with as well, other than British Gas. I can't wait to leave when my contract ends.

• 
  Peter mcgoldrick (@PetermcRed) reported 8 minutes ago

  @Benleo @virginmedia I had to take them to an independent arbitration for compensation. My internet didn't work properly from day 1. They didn't fix it, so I refused to pay my outstanding bill and switched immediately to BT. They kept sending me threatening emals. I won my case.

• 
  Sir Paul A (@PaulAllen007) reported 12 minutes ago

  @Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people

• 
  George Homilton (@georgehomiltonx) reported 12 minutes ago

  @Benleo @virginmedia After multiple calls to their call centres in recent months I have come to the conclusion that their agents run a competition to see who can get a customer the angriest and an award is given at the end of the month.

• 
  TessaRestoreBritain🇬🇧🇮🇪 (@TessaOutlook) reported 13 minutes ago

  @Benleo @virginmedia You should speak to @dshensmith about this, he's had some issues himself with these companies but to do with phones. He might be able to give some advice obviously not legal or watch his videos if you haven't very good information in them

• 
  JPF (@JPF369369369) reported 15 minutes ago

  @Benleo @geoffspark1 @virginmedia Once the broadband firms hook you in good luck even finding a number to call them if there’s a problem. BT have told me I won’t be getting by Broadband back for a week……it took me about an hour to find a complaints email then they closed my complaint without fixing the problem…..all total *****.

• 
  AndyC (@ACforReformUK) reported 20 minutes ago

  @Benleo @virginmedia This "quality" service is endemic in the UK these days, there's no accountability, if you got £50 for every aborted attempt, you can bet they'd get it done 1st time every time. OFCOM should punish these firms with huge fines and bring in accountability, otherwise this will just go on.

• 
  hr (@supermanoutfgas) reported 21 minutes ago

  Why is virgin media customer service including complaints so appalling I have no service and they have lost my install kit and and no doing anything to resolve this, who can I contact ro resolve this ASAP.

• 
  Iain Lawrie (@IainLawrie51) reported 23 minutes ago

  @virginmedia Thank you Vigin Media for spoiling the end of the PGA Tournament, WIFI kept cutting out near the close of the Tournament so don't know who won, shoddy service to say the least, why should we pay for a mediocre service, not fit for purpose.

• 
  deejay 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸🇨🇦🇦🇺🇳🇿 (@DJCDale) reported 29 minutes ago

  @virginmedia I cannot be the only person that cannot log on via the app or online is there a problem ?