Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Bolton, Chorley, Warrington, Leyland and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| St Helens |
Total Blackout | |
| Bolton |
Wi-fi | |
| Liverpool |
Internet | |
| Chorley |
Internet | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Jürgen Plop
(@chodo_baggins24) reported
from
Warrington, England
Just about ready to boot my WiFi box through the window. @virginmedia sort your **** out *** x
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Rachel
(@rmckeown2010) reported
from
Warrington, England
@virginmedia has the tv channels gone down? As there seems to be a problem with mine 😩
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia I call customer services and they’re giving me a different story!?!? Terrible communication between teams!
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Paul #WhatDayIsItEdition
(@AgentLittleP) reported
from
Liverpool, England
Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia so slow today ookla says nope can’t even run a test!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home
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Timothy Haines
(@Timuslloyd) reported
from
St Helens, England
And now you’re saying the only way to change the direct debit is to cancel contract, and start a new one on the right date... cost of that? £240!! @virginmedia really are corrupt.
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia any chance you can follow me back so I can speak to someone about the terrible quality of service I’m currently receiving?
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia The internet speeds we are getting are terrible. Paying for 200mbps and currently getting an average of 24 over the last month and have no way of contacting anyone by phone as it goes dead after holding for an hour
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paul kitchen
(@pkitch1) reported
from
Whittle-le-Woods, England
@virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia you need to communicate better!! I’ve been sat without ALL my services for two days, got a text yesterday engineer asking to pickup equipment, a call asking me to complete my order yet I’m already an existing customer! WTF!?!
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
eryn
(@erynlol) reported
@virginmedia It's back to not working again...
-
Harvey Nuttall
(@harvey_nuttall) reported
@lozfitzuk @virginmedia I pray its not through their customer service team.....
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diane knott
(@DKMUA_) reported
@virginmedia It states not but out Wi-Fi just keeps cutting out after a few minutes then goes back on then cuts off etc. as I say I spoke to 2 of your team yesterday and done full reset and still same issue.
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Mike Taylor 💙
(@mikcatta) reported
I think I've solved the mystery of why the FiL #virginmedia phone wasn't ringing on incoming calls. A combo of dodgy phones, rats nest wiring and possibly REN > 1, all without having the pain of talking to their "customer services". Hooray!
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Josh Cosgrove
(@Joshcosgrove10) reported
@virginmedia Says there’s an issue in my area and no time frame on the issue
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Nigel Bennett
(@top1percentile) reported
Can you explain why your Director of 'Customer Service', Rachel Barrass has ignored my recent email (22 Sept) and recorded delivery letter (17 Oct) to her @virginmedia ?
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karen dawe
(@malta1970) reported
@virginmedia Yeah yeah herd this all before for the last 6 months. As I say JOKE. No one gives a crap about it and just passes it to someone else.
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Steve Williamson
(@StephenD1402) reported
@virginmedia I understand that and know it’s not your fault, your doing your best. Just very frustrating that I’ve had problems with you guys
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Jack M
(@its_notjack) reported
@DosFox1 @virginmedia if you have the mental and social energy, it might be worth ringing them up. if you’re lucky you’ll get a hold of one of the decent people in support who are genuinely fighting to give the company a good rep.