Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Chorley, Wigan, Liverpool, Leyland, Warrington, St Helens, Bolton, Skelmersdale, Prescot and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley |
TV | |
| Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Leyland |
Total Blackout | |
| Wigan |
Internet | |
| Wigan |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia TV not working at all and WiFi always on and off.
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes it's the same problem
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia guys virgin is down M41 manchester useless don’t give me restate the router I work in the industry. 350meg is worse than 200 that’s with boosters and poweline adapters #virginmedia
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
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ann
(@lestervose) reported
from
Haydock, England
@virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
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David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡
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Rob Evans
(@robevansphoto) reported
from
Urmston, England
@virginmedia It says there is no issue. However we have been losing WiFi connection serval times daily.
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Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia so you have deleted my tweet about the shocking service in the M41 Manchester Area great customer service to a 14 year customer. 350meg is worse than 200. I want a refund and not a joker telling me to reset my router #virginmedia
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Neil Atherton™
(@natherton90) reported
from
Rainhill, England
@virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
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liam
(@Reidy_25) reported
from
Prescot, England
@virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it
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BIG EARS Mum to George & Daisy
(@ljonesljones14) reported
from
Liverpool, England
@virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Digby Badgerous
(@badgerous111) reported
@virginmedia 2/10 How is a fellow customer going to fix your code? I'll give you a point for replying and another for trying your best. So I assume you can still bill me without an account? Will other customers be able to sort my payments or tell me info like invoice details?
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Joanna
(@JolouiseLawless) reported
@virginmedia is the worst! WiFi signal problems daily - bidders regret switching to Virgin!!
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Elizabeth Oxendale
(@lizzieo88) reported
- @Ofcom - @virginmedia were 58 days late installing services and we had 4 missed installations.We are entitled to statutory compensation of £5.25 per day from missed start date and £26.24 per missed appointment. VM is saying “customer is not liable for compensation”. Plz help!
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PhysioJean
(@jean_thistleton) reported
@chlwlkk @virginmedia We have the same problem. It was all fine till the 360 so called upgrade! @virginmedia seem unable to fix our buffering TV 🙄. I just don’t have the time and energy to keep asking and getting nowhere. Would not be good if I replicated their service in my job #NHS #physio
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Burp Reynolds
(@TheWorstTom) reported
@virginmedia @richardbranson Broadband down for hours yet again in E17. At least eight of these long outages in the last two weeks. how hard is it to provide broadband via fibre in zone three FFS. Utterly ridiculous.
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Nigel 💙
(@nigel_nigbob) reported
@virginmedia Hi am having frequent problems with Alibi on the box. Rubbish signal lots of dropout
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Mark S 121115 🇮🇪🏁😷🇺🇦
(@mstorey2015) reported
@virginmedia Didn't last 24hrs before it went down again
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Roy
(@roywalker80) reported
@virginmedia is there any problems in the B45 area your internet is so crap can't watch anything on Netflix or Disney without it buffering it's so slow
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Arrchar
(@arrchargaming) reported
Absolute no point in loyalty to @virginmedia I can cancel my package and my husband could take out a new subscription for the same package for £20 less than what I pay now. That's even with the call handlers discretion discount, being with a company for 6 years isn't good enough.
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Bernadette
(@bluebell1878) reported
@virginmedia when is the TV service likely to be fixed in L10. Says 6pm- no sign yet?