Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3 and WN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Wigan, Bolton, Leyland, Altrincham, Prescot, St Helens and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia Called your service promised a call back on Wednesday Didn't happen Rang on Thursday Was hung up on Rang back Unsympathetic operative promised call back 72 hours Will it happen tomorrow highly skeptical You have taken more than £300 from me and lied
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Acko *
(@Acko_79) reported
from
Liverpool, England
@M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Honestly becoming fed up with the service provided by @virginmedia — feel like I’m constantly trying to fix things.
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Kayakmoose
(@KayakmooseF) reported
from
Liverpool, England
@BeanToast @skytv @virginmedia Check each month's bill very carefully as they are prone to be really inconsistent when it comes to billing. I wouldn't use them at all but no others can provide speed like there's in my area. Once others start providing a service like virgin I will be changing providers.
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
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*scousenat🌈
(@scousenat) reported
from
Liverpool, England
@virginmedia I did it says Everything is working fine... tell that to my dismal WiFi signal
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia I have contacted you I got in touch this morning owing to complete outage It was confirmed I would be getting called today for complaint call back Guess what you failed again
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia The point is this was raised Wednesday I was promised a call back that afternoon Chased it up in Thursday Promised a call back by midday today at the very latest Each time I do contact your centres have to listen to awful hold music for hour and often get hung up on
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia Bet if I owed money you would be in constant contact Can you arrange for call back Can you take ownership You should have a complete r could ed of notes after I have contacted you Wednesday Thursday and today this week alone Also contacted with same issue last 3 years
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia Ringing your service once more how pathetic is it
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT
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*scousenat🌈
(@scousenat) reported
from
Liverpool, England
@Cragsi_77 @virginmedia getting my notice to leave soon as I can if they can’t sort it tomorrow but im not sticking with this crap till October
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workinklassmanc
(@74gilly) reported
from
Urmston, England
My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia So your promises mean nothing nor customer service. I ha e spent so much to e explaining my self and my issue. If I say I will do something I will do it. When I rang the centre yet again this morning I was again assured that a call back would be made today
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@gm
(@mymatedex) reported
from
Kirkby, England
@virginmedia any chance someone could help me. Been trying to get through for 2 hours. Want to cancel my TVcontract and this is the hardest thing I’ve ever had to do to cancel. Going around in circles 🤯
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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Paul Walsh
(@walshy31) reported
from
Liverpool, England
@virginmedia Sorry back in work today! Would adding boosters help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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efenda
(@efendaTv) reported
@DextravaganzaTV @virginmedia They've designed the customer support to be as hard as possible to actually speak to someone that knows what they are doing.
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Alex Aris
(@HeadingtonBard) reported
@virginmedia There are still problems on the OX3 area. All services are flaky with TV picture break up and dropped internet connections. Restarting the Router and V6 has made no difference!
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Rachael
(@Tia_Maria_Hun) reported
@virginmedia The network name doesn’t even show up anymore.
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Wendy grainger
(@weggieg64) reported
@virginmedia By text message, my husband is at home at min and it is off already. Hopefully it won't be long as he is disabled and relies on telly and internet. I just thought that with the transmitter problems affecting over a million people maybe virgin would have realised and delayed works
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TGD
(@tommy_quin) reported
@virginmedia is there a #outage in #London ? #broadbanddown
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Danielle Forster
(@daniforster26) reported
@virginmedia internet down. Checked the status and says down until 5pm. I need to work. Can you please provide an accurate update on a fix?
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BenH
(@BenHockman) reported
@virginmedia what are you doing?! Can you replace my broadband with a carrier pigeon to improve speed and reliability of service? #virginmed
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rachel phelan
(@rsphelan) reported
@virginmedia please help? No internet yesterday or today and nobody answering helpline? #workingfromhome
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J.Steel
(@IronWorks1990) reported
Anyone in the Dagenham area with @virginmedia having issues right now? The service status claims no issues but our service seems to be completely down.
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Stuart Metcalfe
(@StuartMetcalfe2) reported
@virginmedia Still talking to absolute muppets who promise the world but despite several conversations and promises a manager will be calling me back with 48hrs... no phone call. No help whatsoever. Can you please give me the area manager number? Or ask them to contact me ASAP. Thank you