Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3 and WN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Wigan, Bolton, Leyland, St Helens, Altrincham, Skelmersdale, Prescot and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Warrington |
Internet | |
| Wigan |
TV | |
| Liverpool |
Wi-fi | |
| Wigan |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Please message me re: new generation V6 box faults. No Netflix, recordings will not play, very slow. Please DON’T tell me to switch off/on or re-boot. Thanks.
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Ann Edwards
(@annedwardsrl13) reported
from
Bryn, England
@virginmedia Having a lot of trouble getting anyone to answer my queries re my account. No call centre, unable to register or sign in. Text messages not answering! Help!!
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia how does one get in touch Phone cuts out after 45 mins being told waiting time is an hour tweets not answering I’m still here after after 2 days very poor customer service how do I reduce my present package 6 hours on the phone yesterday in total 45 mins in a que now
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Chris Morris
(@dredzombie) reported
from
Newton-le-Willows, England
@virginmedia what’s up with cable broadband. WiFi totally dropped out, did a reset now its only 41mbs. Can’t even get on your web page to see if you are doing a fix or not
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@dgparkinson
(@DGParkinson) reported
from
Standish, England
@virginmedia I have a vulnerable customer aged 89 who needs urgent help with fault on phone line - can’t get through on phone please respond
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Jess Hanson
(@JessHansonx) reported
from
Wigan, England
@virginmedia lots of problems with our virgin! How can I speak to somebody!
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia does anybody really care second tweet numerous calls no answered got blisters on my ears I want to make change to my contract to help through these times but your customer service seems to gone awol why not putt something on your web page we’re this can be done
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rafik
(@RB10__) reported
from
Bolton, England
Absolute stinker of a service @virginmedia provides
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Hannah🌹
(@ShitofHan) reported
from
Liverpool, England
Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!
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MH
(@MarkHughes_) reported
from
Liverpool, England
@jamiec1995 @virginmedia Won’t show the 5G network on the wireless at all, reboots back the the 2G one its saving the settings then when you click WiFi it’s not there and reverts back to only showing the previous WiFi’s
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David Monaghan
(@Dave_mona) reported
from
Walkden, England
@virginmedia I’ve been trying for nearly 2 weeks now to cancel my services and each time I call or use live chat no one can help! Please just let me leave!!! It’s beginning to feel like my divorce all over again 🤬🤬
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia No yourstating something you can not Provide after 47 mins your phones drop out the web site robots help chat tells me to ring very poor
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Bridgeman ⭐⭐⭐⭐⭐⭐
(@Bridgey36) reported
from
Eccleston, England
Come on @virginmedia I am still waiting for you to cancel / freeze my sky sports subscription. This is three weeks since I first contacted you.
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afc warner colts u15s
(@kevello) reported
from
Liverpool, England
@virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡
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Nia
(@Niarosita_) reported
from
Liverpool, England
Why are virgin media so shit (I’m willing to bet it’s because of Branson)
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liam
(@robboliam) reported
from
Liverpool, England
@privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it
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Danielle ❤
(@Elle_Pee_x) reported
from
Liverpool, England
@SkyHelpTeam And you can tell me you’re not willing to “provide me with further assistance” but when I refuse to pay my bill and move over to @virginmedia I’ll be telling sky it was due to the SHITTY service I received on Twitter ...
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Linda Statham
(@lindastatham) reported
from
Warrington, England
@virginmedia We would not recommend Virgin Media for any online gamers. Terrible latency issues, games unplayable for weeks. 😫 No support given 🥵
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Emma H ✯
(@Finsla) reported
from
Urmston, England
@SuperS0nicSally @virginmedia Just cancel your direct debit! They’ll contact you then 👍🏼
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𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴
(@JamesMUFCOhMy) reported
from
St Helens, England
Whys virgin media being so bad today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jules Meredith🇪🇺🇬🇧🏴
(@goldfish_jules) reported
@virginmedia 3 calls to cancel my account, each one took over an hour. 1st call cut off whilst being transferred. 2nd call the operator promised a call back today at 3pm. 3rd call got cut off after 63 mins of piped music. Just HOW exactly do I cancel my account????
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Rufus
(@Rufus74844778) reported
@virginmedia I want to know why as a loyal customer for 10 years you are raising my bill to £49.00 a month for your 200 package broadband. But if i was a brand new customer with no loyalty to you i could have your 200 package for £30.00 loyalty doesnt count at VM then ?
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Foz
(@BFoster_5) reported
@virginmedia Yoy better contact me ASAP. 3 days I’ve went without TV yet your phone ‘ technician’ says it would be back after 3 hours. Absolute joke of a service, time for a change l think to @skytv 😤😤😤😤
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Stephen
(@Stephen93450050) reported
@virginmedia just seemed a bit off as I’ve never been asked for my security pin if you could get back to me it would be helpful to know if I should cancel my card
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Phil Brand
(@phil_brand) reported
@jukeyz Ask @virginmedia to change UBR, this will change the IP = although they are not static on VM they almost never change but the above will.
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Paul
(@larryleek70) reported
@virginmedia @StevenB61428387 #virginmediaprisoner. Why can’t we just cancel through my virgin media online? Because that would make it too easy to leave
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Richard Kilian
(@kilian_wine) reported
@virginmedia 1 hour and four minutes of hold music and then I get a called failed pips. Utterly hopeless. I can't even complain to a service representative when you won't answer the phone. @virginmedia @ofcom
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Lee.
(@slowfatigue) reported
@virginmedia After a hour & 12 minutes I eventually got through to someone from the UK. They are sending someone out to see if my phone line has been double socketed? Also they raised a complaint about the £14 worth of calls that's currently on my bill. They said that was all they could do
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Paul
(@larryleek70) reported
@Badgersmith @virginmedia #virginmediaprisoner they don’t want to make it easy to leave or there would be an option to cancel through my virgin media. #virginmediaprisoner
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James Hirst
(@jimaah) reported
@virginmedia Just gone down again