Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN6, WN3 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Bolton, Liverpool, Skelmersdale, Wigan, Prescot, Altrincham and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| St Helens |
Wi-fi | |
| Bolton |
TV | |
| Liverpool |
Phone | |
| St Helens |
TV | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia so you have deleted my tweet about the shocking service in the M41 Manchester Area great customer service to a 14 year customer. 350meg is worse than 200. I want a refund and not a joker telling me to reset my router #virginmedia
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liam
(@Reidy_25) reported
from
Prescot, England
@virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
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Michelle Mattos
(@ChellyMat) reported
from
Liverpool, England
@virginmedia Yeah we’ve been a customer for years, I know how to do that. The issue was that we got a new package (router, TiVo, landline) that got installed on Saturday afternoon, and by Saturday evening the package was cancelled for no reason
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia guys virgin is down M41 manchester useless don’t give me restate the router I work in the industry. 350meg is worse than 200 that’s with boosters and poweline adapters #virginmedia
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
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Shaunna
(@tiny_mischief) reported
from
Risley, England
@virginmedia Nothing so far but our WiFi went down not so long ago, you upgrade us. Our box never turned up then there was a problem in the area (forever reoccurring) which wouldn’t be fixed for several days. Not good when you run a business from home
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Michelle Mattos
(@ChellyMat) reported
from
Liverpool, England
@virginmedia Anyways, your engineers are great, especially Robbie who came out to help us last minute. Still don’t know why our contract was randomly cancelled but we’re expecting more info on Tuesday or something, so I’m not gonna fuss about it on Twitter 💙
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Dan Cross
(@dancross88) reported
from
Haydock, England
Absolutely disgusted with the poor customer service and attitude of ‘Stefan’ from @virginmedia - rude, unhelpful and decided to end the call by hanging up instead of following my request to speak to a manager.
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia TV not working at all and WiFi always on and off.
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BIG EARS Mum to George & Daisy
(@ljonesljones14) reported
from
Liverpool, England
@virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access
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Rob Evans
(@robevansphoto) reported
from
Urmston, England
@virginmedia It says there is no issue. However we have been losing WiFi connection serval times daily.
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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Andrew Sweeney
(@sween007) reported
from
Walkden, England
@virginmedia @RAWKnights7 I am sick of the Broadband dropping, supposed to be on 100 super fast fibre, but it slows down all the time, thinking of leaving for another provider
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Jools 4
(@jjools4bob) reported
from
Liverpool, England
@virginmedia @Rylan No the thought of seeing him makes my blood boil and my ears ache.Yes I am a virgin customer not happy with this shit.
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Shaunna
(@tiny_mischief) reported
from
Risley, England
@FreelanceFee @virginmedia Oh don’t get me started on them. Relentless issues. But I’ve learnt if you kick up enough fuss on social media they’ll do anything to shut up you
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡
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Amy Hughes
(@Amymariehughes1) reported
from
Walkden, England
I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Poké681 🗿
(@Poke681YT) reported
@AstroXinity @benzytwt @DerrickParker30 Virgin Media is the Issue.
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Kat Hill ⚓️
(@KatNatHill) reported
what the hell is up with @virginmedia wifi this afternoon/evening?? Been having issues since 4pm and nothing is keeping a stable connection. Not helpful when you have work!
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Mark Baker
(@__markbaker) reported
@virginmedia Upload speed nearly zero today. Wifi and wired. Download 100-210. Done reboot. Done 60sec pinhole reset. 2wks ago same problem for 4 days, you told me it was known issue even tho nothing showed on service status online. Is there now a new SNR issue in London N1?
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John Morgan
(@JohnMor37738215) reported
@tinks_my_name @virginmedia @skytv Nope cos i've tried to cancel and get a refund.
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Jack Banning
(@JackBanning) reported
@virginmedia I had just called your customer service line and was transferred to different departments 4 time’s and after nearly 2 hours on the phone the line was never picked up and then the called was dropped. Would I be able to contact someone for a more immediate response?
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michaelmac43
(@michaelmac43) reported
@virginmedia how do I get your attention? No dial tone on home phone for a week. Your website's 'help' function takes me round in circles. And have been waiting on phone hold for nearly an hour in total.
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Shahed
(@Shxdzy1) reported
@virginmedia Morning between 8-12 but i need it a fix ASAP
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Helen Fearne
(@FearneysGirl) reported
@virginmedia No that’s the problem I don’t have an account - you’ve got my email address against someone else’s name, address, phone number, bank details - it’s really not an issue for me but it’s probably a huge issue for them! I’ve tried to sort with your online help and had ZERO response
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AChambers
(@Miss_C__) reported
@virginmedia so 1st you cancel an engineer without letting me know, then when rescheduled for today (I took time off work) you just haven’t showed up. Why am I paying for this incompetence?
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Pete86
(@Pete8612) reported
@virginmedia @Flav_Bateman @lawrence_bury When you try solved issues with a internet chat in unavailable and no one is answering for 24 hours ... but they keep ******* calling with a offers and promotions... move all those people to help desk your greedy f...