Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Darwen, Newton-le-Willows, Bolton, Skelmersdale, St Helens, Warrington, Wigan, Prescot, Leigh, Leyland, and Altrincham.

City	Problem Type	Report Time
Darwen	Total Blackout	10 hours ago
Newton-le-Willows	Wi-fi	1 day ago
Bolton	Internet	2 days ago
Skelmersdale	Internet	3 days ago
Skelmersdale	Wi-fi	5 days ago
St Helens	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Colette Ellison (@colette2511) reported 21 seconds ago from Warrington, England

  @richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 6 minutes ago from Wigan, England

  @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

• 
  Tom Rushton (@tomrushton88) reported 10 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Gemma ≅ (@SimpaticoGem) reported 12 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Alan Dean (@alandean1878) reported 15 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Steve Pouncey (@Steveo67) reported 28 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 29 minutes ago from Wigan, England

  @virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.

• 
  Lindz Devine (@LindzDDub) reported 35 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Emma (@EmmaZhaan64) reported 35 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Andrew (@andym1908) reported 39 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Liz Tuite (@tuite_liz) reported 39 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Gary Banks (@GaryBan47314801) reported 40 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  CryptoDan2k (@CryptoDan2k) reported 44 minutes ago from Roby, England

  @virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?

• 
  Gemma ≅ (@SimpaticoGem) reported 47 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 52 minutes ago from Warrington, England

  Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?

• 
  owen southworth (@obpls1995) reported 53 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Nathan Talbot (@nathantalbot) reported 55 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  Kevin Dudson (@Duddydudson) reported 57 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 58 minutes ago from Wigan, England

  @Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 59 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 5 minutes ago

  @ProfChocCaXe @virginmedia And you can't see that you have no self-awareness and that you're rude and seek to be hurtful. It pities me that you have no standards which is demonstrated by your interactions here and how totally unbecoming they are.

• 
  Dr Stuart Woolley (@FractalDoctor) reported 6 minutes ago

  @PeteUK7 @virginmedia Had exactly the same situation last year with a close relative. Complete shambles that took many mails and waiting on hold on the phone to resolve, then sending back boxes of crap that would no doubt go into landfill. I'd recommend avoiding them at all costs, for anyone.

• 
  DJ_rkzr86 (@DjRkzr86) reported 6 minutes ago

  @PeteUK7 @itsendeavour @virginmedia Spoiler alert, they won't. Feedback it's nothing else than automated spam to decive customers they care. I've been with virgin almost decade and at least half of it was my negative feedback and they services only getting worst.

• 
  d_f1888 (@df1888) reported 7 minutes ago

  @virginmedia @LutzSchueler We’ve been trying to have VM install fibre bb to our home after multiple postponements, numerous phone calls, raising 3 complaints, even emailing the CEO office(who haven’t responded) we are still waiting for the service to be installed.

• 
  John Mc Gill (@johnmcgill_99) reported 7 minutes ago

  @PeteUK7 @virginmedia I had the same issues with BT 😔

• 
  Mark Logan | Ecommerce Consultant (@mlogandigital) reported 10 minutes ago

  So you get a bill from @virginmedia to say your bill is doubling from tomorrow but can't get in touch with anyone on support to sort it out. @skytv just come and take my money

• 
  Deborah Guina (@DeborahGuina1) reported 10 minutes ago

  @alisterrussell @PeteUK7 @virginmedia My sis in law was in ICU on a ventilator, I had just brought my brother back from another hospital after an MI. A debt collector for a utility Co knocked at his door. Atm the hospital rang to say we had to go down ( SIL later died) the debt guy said not to worry & offered a lift!

• 
  ✨👠♿️ (@TheRealCleoGib) reported 13 minutes ago

  @PeteUK7 @virginmedia *******, the arguing bots love this post! I'm so sorry for your loss. Let rip on every company causing you distress x

• 
  🦉 (@_littleimpulse) reported 13 minutes ago

  @virginmedia Yes: no WiFi. It went off in the middle on the thunderstorm Wednesday night/early Thursday morning & has not reconnected. Online it’s saying a hub connection issue, but I know it went off with the storm…

• 
  Mark vix (@Vikk3rs146) reported 24 minutes ago

  @virginmedia No thinking about it ..this week was the final straw of your shite service and even lousier customer service ..I’m gone after 30 + years but loyal customers mean nothing to you lot .