Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Leigh, Warrington, Leyland, Wigan, Bolton, St Helens, Altrincham, Chorley, and Prescot.

City	Problem Type	Report Time
Leigh	Wi-fi	4 days ago
Warrington	Wi-fi	4 days ago
Warrington	Wi-fi	4 days ago
Leyland	Total Blackout	5 days ago
Wigan	Wi-fi	5 days ago
Warrington	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Anne McCormack (@1AnneMcCormack) reported 2 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  CryptoDan2k (@CryptoDan2k) reported 4 minutes ago from Roby, England

  @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

• 
  IanRob79💙 (@IanRobEfc1878) reported 4 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Steve Pouncey (@Steveo67) reported 5 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Liz Tuite (@tuite_liz) reported 7 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  CryptoDan2k (@CryptoDan2k) reported 7 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  Kerry Louise (@KerryKez7) reported 10 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  Lindz Devine (@LindzDDub) reported 12 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  owen southworth (@obpls1995) reported 15 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Kevin Dudson (@Duddydudson) reported 16 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Barry Slater (@barrys59) reported 20 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  kevin.james (@pillbo01) reported 21 minutes ago from Bolton, England

  @virginmedia That number is a automated response not a customer service agent and an utter waste of time

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 25 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 26 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  James (@jgrailpics) reported 28 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  LeChonk (@J_w_D94) reported 39 minutes ago from Horwich, England

  @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 44 minutes ago from Wigan, England

  @Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on

• 
  CryptoDan2k (@CryptoDan2k) reported 51 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 52 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diane Russell (@DianeRusse58708) reported 3 minutes ago

  After saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???

• 
  carys 🍊 (@syrachg) reported 5 minutes ago

  @virginmedia please can you help me - I can’t register for an account which means I can’t check bills

• 
  J Sigh (@mickyfreckle) reported 6 minutes ago

  @RyanAlbert2026 @rte Prisons overloaded with foreigners but not on this scumbag channels programme **** @virginmedia

• 
  john (@jhargie4) reported 6 minutes ago

  @o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!

• 
  Fred (@fred_fre) reported 8 minutes ago

  @virginmedia no cable tv in Erdington/Sutton Area (Birmingam), went down last night. Can you fix it please asking for a friend @villa4ever29

• 
  Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported 8 minutes ago

  @TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.

• 
  master P (@mastersdog) reported 9 minutes ago

  @CheekyVic @virginmedia They r all the same. Was with Sky for 25 years now with Virgin. Not the best customer support

• 
  The Great Socrates (@Find_truth4all) reported 10 minutes ago

  @virginmedia I’d rather have many other users post comments in support of my observation so Virgin Media can see the level of frustration from customers.

• 
  Stephen Maddock (@stephenm68) reported 22 minutes ago

  @j_ball13 @virginmedia They don’t alas. Day 30 of no services here and nobody customer-facing can say what the engineers have done or are going to do.

• 
  David James Pearce (@pearceswan) reported 25 minutes ago

  @MariaSale8 @virginmedia I think you should carry your responses at this sound quite rude. I was advised I have an engineer booked for tomorrow between 4 pm and 7 pm. Please confirm I’m disabled and housebound and on Oxygen.