Virgin Media Outage Report in Wigan, England
Why is my Virgin Media service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Wigan come from postal codes WN3 and WN2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, St Helens, Wigan, Billinge Chapel End, Skelmersdale, Warrington, Chorley, Prescot, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton
|
Internet | 1 day ago |
|
St Helens
|
TV | 2 days ago |
|
Wigan
|
Wi-fi | 6 days ago |
|
Skelmersdale
|
Total Blackout | 8 days ago |
|
Skelmersdale
|
TV | 10 days ago |
|
Bolton
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Andrew Olive (@Cityredandy) reported from Boothstown, England@virginmedia It is now showing me what's available but will not allow me to sign in?
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Baxy (@Baxy2001) reported from Wigan, England@virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.
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Neil Connolly (@neilc5017) reported from St Helens, England@virginmedia how much notice do we have to give to cancel our subscription ?
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Chris molyneux (@MOL_FSG) reported from Warrington, England@skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia question for you. If I enter a contract with you where you promise X service +items and I promise to pay X amount. If I don't pay X amount am I breaking the contract?
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Susan Rigby (@terrificsue) reported from Wigan, England@terrificsue everyone out there be careful when receiving telephone calls and if they say they are from Virgin Media please check and check. I have been scammed today out of a lot of money . I am the one who thought would never be scammed but I was. Oohh .
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Keith Bolton (@KeithJBolton) reported from St Helens, England@virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.
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Keith Bolton (@KeithJBolton) reported from St Helens, England@virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services
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Woggy (@Allenwalkden) reported from St Helens, EnglandInternet @virginmedia is down in WA10 and your device status page is giving a 404
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Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England@virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it
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M Joni (@Mattj1878) reported from Warrington, England@virginmedia @Tyson_Fury @DillianWhyte It's not working is it?
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Marc Lancaster (@Kiefer1667) reported from St Helens, England@virginmedia Thanks, if i request a pac code, does this cancel my contract automatically or do i still have to try and speak to someone in person over the phone, ive checked my account and im just on a rolling 30 day plan now my contract ended last dec,thanks
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clare wilson (@nookandwillow) reported from Prescot, England@ThingsByNik @virginmedia Oh no, I’ve just signed up for their BB as our Sky one is awful and it’s the fastest available, I keep hearing not the greatest things about them though 🙈
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Chris molyneux (@MOL_FSG) reported from Warrington, England@virginmedia Never any perks for exisiting customers 🙄
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Anthony Murphy (@anthony_murphy1) reported from Bolton, England@virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia Yes I'm still experiencing issues. Iv paid for somthing that I still havnt got.
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will hughes (@willhughes15) reported from Risley, England@twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.
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Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England@virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke
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clare wilson (@nookandwillow) reported from Prescot, England@ThingsByNik @virginmedia Have noticed they’re hard to get hold of as I’ve had issues with my install (outdoors related) they should at least do you a deal…if you could actually speak to them they will prob offer you something, that’s what Sky usually do
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren (@laurenlouisee) reported@virginmedia Engineer didn’t turn up, spent 2.5hrs on hold to be told that engineer did (but we were in and have cctv and no call) - raised complaint and promised call before 9am today but no call. Very frustrated and out of pocket from having to hotspot and call charges.
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V/J (@VJ04450694) reported@virginmedia Y dont u guys wait for 3 months i wont pay bill amd use service..??
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Wesley Dunne (@wez_dunne) reported@virginmedia Hi yes we have but doesn’t work. Averaging 20mbs this morning but obviously not even close to what we’re paying for. This is clearly a broader capacity issue and not just my modem would you not agree?
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Stuart Young (@StuartY19) reported@virginmedia I want to cancel an order to join you guys, I can’t get logged into my account I have made. Can you cancel the order before this comes?
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A rodent by anyother name is just as squeak (@OdeanMarik) reported@virginmedia @raymondkasiban2 Here is an idea GET YOUR AGENTS TO DO THEIR JOB! STOP BLAMING CUSTOMERS! GE5 YOUR MANAGERS ON THE FLOORS AND GET THEM ACTUALLY DEALING WITH ISSUES. START HOLDING AGENTS ACCOUNTABLE FOR BAD SERVICE!
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Richard Meadowcroft (@Postmanlondon) reported@virginmedia It has proved impossible to contact any number to order a booster I believe it is a myth that you actually provide these you used to provide a great service what happened. Perhaps the only answer is leave as I am done with complaining as it has not working.
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Anthony John Hawken (@tonyhawken) reported@virginmedia Internet has crashed for the third time this morning. Rang customer support. Only Got useless advice about checking out a certain website when I have no Internet. Rang fault status line - was not provided with any information. Finally had to reply to an SMS message.
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Oliver Atom (@JoaquiOliver) reported@virginmedia seem unable to send an engineer, even when their products are not working BUT I AM STILL PAYING RIGHT?
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Tom McGuigan (@Atomic_Dorset) reported@virginmedia Do you have an email address for Virgin mobile complaints? Need to resolve non-service issues asap. @virginmedia
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Ale de Capitani (@captainale_) reportedIt's 2 pm already? How the time flies when you waste your entire morning trying to access support through Virgin Media's failiure of customer service! 🙃