Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Skelmersdale, St Helens, Liverpool, Bolton, Leyland, Chorley and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Wigan |
Internet | |
| Skelmersdale |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Rob Evans
(@robevansphoto) reported
from
Urmston, England
@virginmedia It says there is no issue. However we have been losing WiFi connection serval times daily.
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia so you have deleted my tweet about the shocking service in the M41 Manchester Area great customer service to a 14 year customer. 350meg is worse than 200. I want a refund and not a joker telling me to reset my router #virginmedia
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BIG EARS Mum to George & Daisy
(@ljonesljones14) reported
from
Liverpool, England
@virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access
-
Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia TV not working at all and WiFi always on and off.
-
Michelle Mattos
(@ChellyMat) reported
from
Liverpool, England
@virginmedia Anyways, your engineers are great, especially Robbie who came out to help us last minute. Still don’t know why our contract was randomly cancelled but we’re expecting more info on Tuesday or something, so I’m not gonna fuss about it on Twitter 💙
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liam
(@Reidy_25) reported
from
Prescot, England
@virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it
-
Jools 4
(@jjools4bob) reported
from
Liverpool, England
@virginmedia @Rylan No the thought of seeing him makes my blood boil and my ears ache.Yes I am a virgin customer not happy with this shit.
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK
-
Michelle Mattos
(@ChellyMat) reported
from
Liverpool, England
@virginmedia Yeah we’ve been a customer for years, I know how to do that. The issue was that we got a new package (router, TiVo, landline) that got installed on Saturday afternoon, and by Saturday evening the package was cancelled for no reason
-
Shaunna
(@tiny_mischief) reported
from
Risley, England
@FreelanceFee @virginmedia Oh don’t get me started on them. Relentless issues. But I’ve learnt if you kick up enough fuss on social media they’ll do anything to shut up you
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes it's the same problem
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡
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Andrew Sweeney
(@sween007) reported
from
Walkden, England
@virginmedia @RAWKnights7 I am sick of the Broadband dropping, supposed to be on 100 super fast fibre, but it slows down all the time, thinking of leaving for another provider
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia guys virgin is down M41 manchester useless don’t give me restate the router I work in the industry. 350meg is worse than 200 that’s with boosters and poweline adapters #virginmedia
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡
-
Amy Hughes
(@Amymariehughes1) reported
from
Walkden, England
I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MartinG (I don't have to sell my soul)
(@MartinG61334061) reported
@virginmedia broadband been down for over 30 hours now. Taking too long to sort out. Funny how you don't have problems taking my money.
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jada j.
(@jadabel_) reported
@virginmedia Thanks for tweeting and providing no solution. So useless
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Pete86
(@Pete8612) reported
@virginmedia @Flav_Bateman @lawrence_bury When you try solved issues with a internet chat in unavailable and no one is answering for 24 hours ... but they keep ******* calling with a offers and promotions... move all those people to help desk your greedy f...
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Lost Droids
(@Lost_Droids) reported
@virginmedia You have just replied to a tweet about how SMS support doesn't work to say use SMS support.. I suppose the only good thing was that took a lot less than the normal 3 hours between replies in SMS ..
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Poké681 🗿
(@Poke681YT) reported
@AstroXinity @benzytwt @DerrickParker30 Virgin Media is the Issue.
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Bluntyy🤑🌽
(@bluntyy) reported
@virginmedia No it’s just still awful
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Jack Banning
(@JackBanning) reported
@virginmedia I had just called your customer service line and was transferred to different departments 4 time’s and after nearly 2 hours on the phone the line was never picked up and then the called was dropped. Would I be able to contact someone for a more immediate response?
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Ryan Evans
(@EvansRyan1996) reported
@virginmedia virgin tv go app not been working for months any chance of a fix?
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JoeBhoy🇻🇦*
(@JMQ1888) reported
@alexanderR98 @virginmedia @Ceri_Wx Well Ceri if you see your little idiot boss at the photocopier on Monday morning, give him a kick in the arse for me!
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Sammy Wonderling
(@swonderling) reported
@virginmedia I have tried to get technical help for months! the call wait times are ridiculous!! My father made a call via WhatsApp and unbeknown to him the WiFi service failed which meant he then incurred data call charges!!! My dad is 73 this is unfair