Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Newton-le-Willows, Bolton, Skelmersdale, St Helens, Warrington, Wigan, Prescot, Leigh, Leyland, and Altrincham.

City	Problem Type	Report Time
Newton-le-Willows	Wi-fi	16 hours ago
Bolton	Internet	1 day ago
Skelmersdale	Internet	3 days ago
Skelmersdale	Wi-fi	5 days ago
St Helens	Wi-fi	6 days ago
Bolton	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Matt Attwood (@mattwood1702) reported 7 seconds ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Colette Ellison (@colette2511) reported 4 minutes ago from Warrington, England

  @richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡

• 
  Mrs Smith (@SmithysMaud) reported 11 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Tom Rushton (@tomrushton88) reported 13 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  CryptoDan2k (@CryptoDan2k) reported 13 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  @AniAna98722504 (@AnianaAbrudan) reported 19 minutes ago from Urmston, England

  @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 23 minutes ago from Wigan, England

  @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

• 
  NeckSausage (@NeckSausage) reported 23 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  Tom Rushton (@tomrushton88) reported 24 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Mrs Smith (@SmithysMaud) reported 31 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 32 minutes ago from Wigan, England

  @virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH

• 
  CryptoDan2k (@CryptoDan2k) reported 34 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  CryptoDan2k (@CryptoDan2k) reported 37 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  Barry Slater (@barrys59) reported 41 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  Mrs Smith (@SmithysMaud) reported 44 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  TheAspiLawStudent #NoReturns (@LawAspi) reported 44 minutes ago from Chorley, England

  @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

• 
  Mrs Smith (@SmithysMaud) reported 44 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Mrs Smith (@SmithysMaud) reported 49 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 51 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Elisabeth Hilton (@elisabethhilto4) reported 53 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jules 🌙 HOOLIJIN 💜 (@julesepiphany) reported 6 minutes ago

  @virginmedia Hi, I’m a new customer and have been with you for 3 weeks. First week was fine but for the past 2 weeks the connection has been diabolical, now showing red light and currently offline- please can you update us if broadband is down?

• 
  Matthew Smith (@Matthew58392631) reported 10 minutes ago

  @PeteUK7 @virginmedia Customer service at its finest🙄

• 
  Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported 12 minutes ago

  @virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable

• 
  taree-ru (@taree_ru) reported 12 minutes ago

  @PeteUK7 @virginmedia @VisionExpress keep sending my now 4 years deceased mother reminders for her eye test. This is despite meinforming them by calling them, attending a store in person and returning to sender the mail. Horrible reminders which are so unnecessary. Well done for calling virgin out.

• 
  updick (@updick1) reported 13 minutes ago

  @BelfastBooks @virginmedia @MartinSLewis EE charged my mother in law for 2 years for wifi. She never got a box and was unaware of what she was paying.

• 
  RednalNut (@RednalNut) reported 13 minutes ago

  @JamieGBarry @virginmedia I was with them for twenty+ years since they took over from Telly West. They did exactly the same to me. Never again dropped them & managed to encourage family and friend's to do the same.

• 
  Free I.T. Stafford (@freeITstafford) reported 17 minutes ago

  @JamieGBarry @virginmedia I tried that trick, and they told me my address will be stored and I'll always be classed as "existing" even if I moved provider then came back, so I would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house and recontract.

• 
  master P (@mastersdog) reported 19 minutes ago

  I had the same problem with @skybroadcasting and left to join @virginmedia early this year.

• 
  Richard Davies FRSA (@radavies_art) reported 31 minutes ago

  Dear @virginmedia I’ve had no TV signal for almost a month. When I contacted you, I was twice left on hold for over an hour; when I finally spoke to someone, I was assured reception would be restored within 24hrs, that was two weeks ago!

• 
  Ugly Balaclava (@uglybalaclava) reported 32 minutes ago

  @andyvanstan @virginmedia It’s been down since 10am Tuesday, no TV or broadband in the CF63 and CF62 area, Barry, Wales