Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Skelmersdale, Leyland, Bolton, Altrincham, Wigan, Warrington, Prescot, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
St Helens	Internet	22 hours ago
Skelmersdale	Internet	23 hours ago
Leyland	Internet	2 days ago
Bolton	Internet	3 days ago
Altrincham	Internet	3 days ago
Leyland	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 2 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  CryptoDan2k (@CryptoDan2k) reported 2 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  Colette Ellison (@colette2511) reported 3 minutes ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

• 
  Mrs Smith (@SmithysMaud) reported 4 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  James (@jgrailpics) reported 16 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Mrs Smith (@SmithysMaud) reported 20 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Emma (@EmmaZhaan64) reported 25 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Colette Ellison (@colette2511) reported 27 minutes ago from Warrington, England

  @richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡

• 
  CryptoDan2k (@CryptoDan2k) reported 28 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  CryptoDan2k (@CryptoDan2k) reported 31 minutes ago from Roby, England

  @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

• 
  Liz Tuite (@tuite_liz) reported 31 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  Steve Pouncey (@Steveo67) reported 34 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  CryptoDan2k (@CryptoDan2k) reported 35 minutes ago from Roby, England

  @virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!

• 
  Liz Tuite (@tuite_liz) reported 36 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  Kerry Louise (@KerryKez7) reported 47 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  Barry Slater (@barrys59) reported 50 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  kevin.james (@pillbo01) reported 50 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  Andrew (@andym1908) reported 50 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  CryptoDan2k (@CryptoDan2k) reported 57 minutes ago from Roby, England

  @virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cheryl Chau (@CherylChau1029) reported 5 minutes ago

  @virginmedia 2hr phone wait! Mis-sold £78 (quoted £33.99) + 24hr outage. Fix it or I'm cancelling under 14-day cooling-off. #VirginMedia

• 
  Djacid (@djacid25) reported 7 minutes ago

  Sorry about no streams . No content . I have no Internet @virginmedia say it will not be back up until the 13th . Its been off since the 5th. No word . No update. Not even a message from virgin media. I dont feel like a customer at this point . Rather just a number. Do better

• 
  Chris McLaren-Edge. (@Chrisgme62) reported 9 minutes ago

  @virginmedia explain to me why I received an update of payment starting 26th April of £55.50 month then get a bill of £82.67. Can find no reason for thisYour useless customer service don't even answer when phone absolute rubbish help with Terribot.

• 
  Coops (@dancooper05) reported 12 minutes ago

  @virginmedia a door seller treads over a barriered wet concrete driveway leaving footprints. I spend an hour on hold to virgin, send 2 DMs & completed an online complaint. All with no reply. So pleased I’m not & never will be a customer

• 
  BaaBaa (@mumherts) reported 12 minutes ago

  @virginmedia what is going on with your customer support? Tried online Bot twice and got bounced out. Been on hold with telephone for 40 mins!!!!! Can someone answer the phone 😡 #virginmedia

• 
  Jamie Daltry (@JamieDaltry) reported 12 minutes ago

  @O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.

• 
  Andy Sutton (@AndySut63307161) reported 13 minutes ago

  @virginmedia Having problems accessing email on multiple devices, how do i resolve. Cannot find answers, BOT is useless. Do you employ humans with whom i may converse to resolve issues? Regards Andy

• 
  PRIVATE (@senoreta) reported 15 minutes ago

  @virginmedia what the hell is going on??!! Your broadband service and TV has been a shambles since Wednesday last week??!! No internet alll day today!!! Anyone know anything more than what they tell me?? (They say…‘it’s an outage’) 🙄🙄🙄 Well that’s obvious!!

• 
  Jeff Smith (@jeffsmithspurs) reported 16 minutes ago

  @virginmedia Hi I’m desperate to talk to someone regarding my broadband as it’s cancelling but I need it to continue. I cannot get through on WhatsApp, phone or through the chat. Can you help this is critical for me. I’m a long term customer and have been on hold for two days!

• 
  Josh (@6HLJ_) reported 20 minutes ago

  Hi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo