Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Bolton, Warrington, St Helens, Wigan, Skelmersdale, Darwen, Newton-le-Willows, Prescot, and Leigh.

City	Problem Type	Report Time
Leyland	Internet	6 days ago
Bolton	Internet	7 days ago
Leyland	Total Blackout	9 days ago
Warrington	Internet	9 days ago
St Helens	Internet	10 days ago
Leyland	E-mail	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 1 minute ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 2 minutes ago from Wigan, England

  @virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.

• 
  Christopher Fox (@ChrisFoxRacing) reported 3 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  Paul Stockton (@pstock62) reported 9 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Amanda Ralph (@aralph50) reported 9 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Elisabeth Hilton (@elisabethhilto4) reported 12 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  CryptoDan2k (@CryptoDan2k) reported 14 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  Mrs Smith (@SmithysMaud) reported 18 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  CryptoDan2k (@CryptoDan2k) reported 24 minutes ago from Roby, England

  @virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!

• 
  Liz Tuite (@tuite_liz) reported 24 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Paul Regent (@PaulRegent1) reported 28 minutes ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

• 
  Colette Ellison (@colette2511) reported 30 minutes ago from Warrington, England

  @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

• 
  Colette Ellison (@colette2511) reported 36 minutes ago from Warrington, England

  @richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡

• 
  Carol Rowles (@CallyRaven) reported 42 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 45 minutes ago from Wigan, England

  @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 47 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Gemma ≅ (@SimpaticoGem) reported 50 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Liz Tuite (@tuite_liz) reported 52 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  Liz Tuite (@tuite_liz) reported 56 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  GreenWasBlue (@GreenwasBlue) reported 59 minutes ago from Bolton, England

  @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 3 minutes ago

  @virginmedia I’ve had an email response to my complaint. It was entirely unsatisfactory but unfortunately I can’t reply to it as it’s from a no reply email. The only way I can reply is by phone. I am deaf. Phone is my last choice communication method. I really struggle with it. Anyway I’ve

• 
  Keivin Crane (@kcranebda) reported 8 minutes ago

  @virginmedia At you can see, attention to detail has been missed within this response. My name is spelled wrong. Why am I not surprised. I’ve contacted their customer service 4 times and even walked into stores. It is still not resolved. They should reach out to me. #not-impressed

• 
  Melvin Jose (@Melvinjose22321) reported 9 minutes ago

  @virginmedia I have been facing intermittent broadband issues from almost a month and all you do is keep pushing resolution date by a week once that has passed. This the fifth time you are pushing the resolution timeframe. When can you get this resolved?

• 
  Paul Williams (@bushmills7d) reported 10 minutes ago

  @virginmedia another day with out service. That was nearly all day yesterday and so far 4 hours today. That’s three times this week so far. But I bet you’ll still take your money for no service

• 
  Conor Swifty (@ConorSwifty) reported 11 minutes ago

  @virginmedia Hello Virgin the issue I had got resolved after 40 mins until Clarissa decided to do her job. I'm hoping she gets looked into & gave proper training & help people who have Learning difficulties/disabilities as we struggle to understand stuff but she rather take advantage

• 
  Seán Ó Raghallaigh (@RaghallaighJ) reported 11 minutes ago

  this split screen bullshit of showing ads during live games on Virgin Media is awful

• 
  K (@Khushal) reported 17 minutes ago

  @RizWanKenobi_ Everyone’s on OpenReach lines, but I was with Sky first & their setup alone took 6 weeks cos they’re too incompetent though service was okayish. Now with Virgin Media for 3 years and paying for 1 gig to get a 500 Mbps download speed. Complained repeatedly but nothing happens.

• 
  Frazzz (@FrazzzYT) reported 17 minutes ago

  Internet is down for days in my area. Where do you claim compensation again? Cause the button for that is conveniently missing @virginmedia

• 
  MeddazzaDuranie (@duranie1000) reported 18 minutes ago

  @virginmedia That is not good enough. I need my service back today. Someone at the property WFH and has not been able to work for a week

• 
  🇰🇪 (@MrLewisVuitton) reported 19 minutes ago

  @NtantuNow @virginmedia Switch to @Plusnet . Haven’t had a single outage in 2 years sine watching. With Virgin it happened twice in 6 months of joining lol