Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Leyland, Wigan, Warrington, St Helens, Bolton, Skelmersdale, Prescot and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Leyland |
Total Blackout | |
| Wigan |
Internet | |
| Wigan |
Total Blackout | |
| Warrington |
Internet | |
| St Helens |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.
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Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
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Warren Davies
(@wptd17) reported
from
Warrington, England
@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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liam worrall
(@liamworrall24) reported
from
Wigan, England
Virgin media as got to be the worst Internet provider around!! Constantly down
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wayne peers
(@wanner316) reported
from
Golborne, England
@virginmedia Done everything we are even losing signal now when we never did
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Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
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matt🇸🇱
(@MattJ_213) reported
from
Wigan, England
Why’s it called virgin media when it goes down more than a pornstar
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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Craig
(@CraigC84) reported
from
Liverpool, England
@virginmedia can you please contact me. Ur customer service is a disgrace
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Ayub Zumla
(@AyubZumla) reported
from
Boothstown, England
@virginmedia Shocking customer service. Renewed my contract last week , received a loyalty discount, and now received a email with the contract showing full price in excess of £100! 20 plus years of loyalty! #ridiculous #loyalty
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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Catherine Robinson
(@CatherineR0bb0) reported
from
Leigh, England
@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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John Clark
(@1972johnclark) reported
from
Clayton-le-Woods, England
@virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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voldemort's sugar baby
(@abbiwinchxster) reported
@virginmedia It seems to hang after the “say hi” prompt and doesn’t go any further no matter how long I wait unfortunately! I’ll try again later.
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CORA HARRISON
(@CoraHarrison15) reported
Sorry folks videos are slow this week due to being without internet for almost seven days now. Was due to be fixed today but @virginmedia is incompetent and never bothered telling me they've once again pushed back my fix until tomorrow.
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🌈
(@protectheflames) reported
@virginmedia It’s the Wi-Fi that’s not working.
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John
(@se3john) reported
@virginmedia Yes, on a weekly basis. The diagnosis has always been that in VM's money-grabbing antics you've massively oversubscribed my area. There is no issue with my kit or connection, we have confirmed that the issue or your end.
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bella
(@belladitsy) reported
@virginmedia It’s been down for 3 days now. I have WiFi but it won’t connect via Ethernet
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👑 Chama Maya Mwape-Butler 🇿🇲
(@ChamaMayaMB) reported
@virginmedia Doesn’t help because that’ll mean in future if I want to be made aware of offers etc I won’t be. Surely your sales team can just apply their common sense skills to see that I’ve just changed my package and therefore can’t change it again so it’s pointless calling me atm.
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John
(@se3john) reported
@virginmedia But on that point I'm more than happy to fix it myself - just give me access to your kit, I'll happily do it for free. Clearly you're struggling to find competent engineers.
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Ben Errington ✍️
(@ben_errington) reported
@virginmedia I’ve been waiting for your services to be installed for 8 MONTHS! Original installation date 10th November 2020, but I’m apparently not entitled to compensation if I cancel the account. Surely not? I’ve spoken to so many of your team members but I’m getting nowhere.
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John
(@se3john) reported
@D2wV3s @virginmedia Please request a deadlock letter from VM and then file your complaint with CISAS. It's free and is the only route which'll get you fair compensation. The more people complain via this route the sooner @Ofcom will be forced to do something about VMs conduct.
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David Marshall
(@davidcmarshall1) reported
@virginmedia internet has been down for the last 15 minutes, not great when there are two people working from home. Please can you provide an update on the issue?