Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN6, WN3 and WN2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 02/09/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Wigan, Prescot, St Helens, Warrington, Altrincham, Leyland, Skelmersdale and Irlam.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomBolton Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomBolton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.

  • JayMelia_ Jay (@JayMelia_) reported from Liverpool, England

    @virginmedia I need to cancel an order ASAP please respond!!!

  • MaureenRoyce Maureen Royce (@MaureenRoyce) reported from Liverpool, England

    @virginmedia leaving locked down students without promised WiFi not a good look @virgin

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp I would like some help with my bill

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp @virginmedia I need to discuss about my broadband service being suspended

  • AdnanHussainuk Adnan Hussain (عدنان حسين) (@AdnanHussainuk) reported from Bolton, England

    @virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.

  • uk_haj john Hajdar (@uk_haj) reported from Bolton, England

    @virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia is there any customer service in your company

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky

  • physiobex Becky Nicholls (@physiobex) reported from Wigan, England

    @virginmedia Actually, problem is still there. Any help gratefully accepted!

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp At the moment with loss of employment I need some help with my bill

  • jg26__ Jacob (@jg26__) reported from Wigan, England

    Honestly tho how **** is @virginmedia internets down more than it works

  • alibob499 Alan Harrison (@alibob499) reported from St Helens, England

    How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.

  • JohnBColburn2 John B Colburn (@JohnBColburn2) reported from Roby, England

    @virginmedia How do i cancel my subscription?

  • physiobex Becky Nicholls (@physiobex) reported from Wigan, England

    @virginmedia No problem, thx for the reply, seems to be ok now 👍🏻

  • BenjiMaccers Benji McLoughlin (@BenjiMaccers) reported from Haydock, England

    @virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia can someone help? Sat on the phone for 40 mins and got cut off

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.

  • JaackJohnsonn JackJohnson44_ (@JaackJohnsonn) reported from St Helens, England

    So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service

  • Gladelands Phil Biles (@Gladelands) reported

    @virginmedia I was speaking to someone on customer retention about my son’s package and after asking some questions he has transferred me to customer relations without answering or saying why. Now waiting for customer relations to respond. Been waiting an hour

  • grobelaar Ian James (@grobelaar) reported

    @Merit_Orlando @virginmedia Mine was an issue with an unrelated piece of kit i have at home that was blocking the phone line. Sorry doesn’t help you.

  • MyHeadHurts3 Customer (@MyHeadHurts3) reported

    @virginmedia Yesterday I spoke to one of your customer service team, who went to find out whether I can get a better deal on my bundle, or whether I should change providers. Soon after, there was a piercing noise on the line, after which I was hung up on.

  • Lin_StdMHNurse LindsayS-vdG (@Lin_StdMHNurse) reported

    @virginmedia Thank you. It is now showing as a fault. How do I register for loss of service as it’s not allowing me online?

  • MyHeadHurts3 Customer (@MyHeadHurts3) reported

    @virginmedia That does not help one bit

  • TrainNtweet_ TNK (@TrainNtweet_) reported

    @videotech_ @Neil_Druckmann UK has higher average speeds than the US. Virgin media offer gigabit speeds in my area. You’d be really unlucky to find anywhere that would can’t support at least 200mps

  • Tubthumpers1 Bristol Vapes (@Tubthumpers1) reported

    @virginmedia what disgusting customer service from what's supposed to be a reputable company. My 73 year old mum called this morning as was offered a new price at £55 a month. Wanted to wait for me to arrive for advice. Called to accept the offer and now told that it will be £68.

  • QuantumSkyline Quantum Skyline (@QuantumSkyline) reported

    @virginmedia I've been waiting 4 hours on Whatsapp for a response and now your website is down. Time is running out for me with you lot.

  • DrPyser Andrew (@DrPyser) reported

    @virginmedia Ok well it doesn’t work then - you already know there’s an issue with text messaging on wifi…. Worked perfectly well with EE and makes virgin mobile a complete waste of time and money