Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3, WN2, WN5, WN1 and WN6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 09/05/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, St Helens, Wigan, Leyland, Skelmersdale, Liverpool, Warrington, Prescot, Altrincham, Leigh, Upholland, Roby, Ormskirk and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Wi-fi
United KingdomSt Helens Internet
United KingdomWigan TV
United KingdomWigan Total Blackout
United KingdomLeyland Total Blackout
United KingdomLeyland Internet

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • rashmanlfc Robert Ashton (@rashmanlfc) reported from Wigan, England

    @springviewer @virginmedia Always seem to have problems with yours

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia Yeah and the mobile data gone down too

  • Dazzb84 Darren Bown (@Dazzb84) reported from Newton-le-Willows, England

    Virgin Media goes down and we have a nationwide breakdown. 🤣

  • robboliam liam (@robboliam) reported from Liverpool, England

    @privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it

  • maxxwhitter Max-Well-Made-It (@maxxwhitter) reported from Urmston, England

    @TomDean86 @virginmedia 🤣😂🤣 to be fair when it comes to speed virgin piss everyone else but it’s just reliability issues! Still won’t switch to anyone else unless the rat catch up on those super fibre optic speeds

  • GemlouHughes Gemmalouise Hughes (@GemlouHughes) reported from St Helens, England

    @virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • Cleggy_96 Tom Clegg (@Cleggy_96) reported from Liverpool, England

    Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄

  • MrGraemeSmith GRAEME SMITH (@MrGraemeSmith) reported from Liverpool, England

    Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢

  • maxxwhitter Max-Well-Made-It (@maxxwhitter) reported from Urmston, England

    @TomDean86 @virginmedia 🤣😂🤣 to be fair when it comes to speed virgin piss everyone else but it’s just reliability issues! Still won’t switch to anyone else unless the rest catch up on those super fibre optic speeds

  • JamesMUFCOhMy 𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JamesMUFCOhMy) reported from St Helens, England

    Whys virgin media being so bad today

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢

  • JessHansonx Jess Hanson (@JessHansonx) reported from Wigan, England

    @virginmedia lots of problems with our virgin! How can I speak to somebody!

  • kevello afc warner colts u15s (@kevello) reported from Liverpool, England

    @virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it

  • maxxwhitter Max-Well-Made-It (@maxxwhitter) reported from Urmston, England

    @TomDean86 @virginmedia That’s what they all do! Didn’t iPhone got fined for slowing down older phones to force ppl to upgrade. How else they gonna make money out of u if they make the old comfortable.

  • dredzombie Chris Morris (@dredzombie) reported from Newton-le-Willows, England

    @virginmedia what’s up with cable broadband. WiFi totally dropped out, did a reset now its only 41mbs. Can’t even get on your web page to see if you are doing a fix or not

  • Andfie Andrew Fielding (@Andfie) reported from Bolton, England

    @virginmedia service down again, and your status check also down. Pitiful.

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SlyCat SlyCat (@SlyCat) reported

    @virginmedia After 2 hours your bot terminated the connection without me having spoken to anyone. Pretty awful for a retentions department. What's the wait time like on phone?

  • SH0TS_FIRED_ 💥𝚂𝙷ⵙ𝚃𝚂 𝙵𝙸𝚁𝙴𝙳💥 (@SH0TS_FIRED_) reported

    @virginmedia @Ofcom No I’ve spoke to several operators (all nine English) about it and not one has been able to help in 2yrs, just been paying £140 every month for the last 2yrs with an outstanding balance after 20yrs of loyalty,every month u ask for £260 but I pay 140 to keep my service on

  • SH0TS_FIRED_ 💥𝚂𝙷ⵙ𝚃𝚂 𝙵𝙸𝚁𝙴𝙳💥 (@SH0TS_FIRED_) reported

    @virginmedia There’s been a problem with my Billing for over 2yrs, been a customer for 20yrs, im getting charged £140 every month,outstanding balance of 263 has been on there for over 2yrs,you have not helped thorough pandemic and now cost of living crisis,there’s ZERO customer care @Ofcom

  • floofyscorp jess (@floofyscorp) reported

    virgin media trying to force us back into the office by having random service outages during the work day

  • SH0TS_FIRED_ 💥𝚂𝙷ⵙ𝚃𝚂 𝙵𝙸𝚁𝙴𝙳💥 (@SH0TS_FIRED_) reported

    @virginmedia Well that ain’t good enough is it?? There’s a communication problem with ur call centres, you have the worst call centres in business,ur renowned for it,these people you have working there CANT UNDERSTAND ENGLISH !!! And this is ur response?@Ofcom @WFTO_FairTrade

  • xoCathryn_ cath (@xoCathryn_) reported

    Virgin Media are the biggest crooks wtf £70/M for internet?!???! I will hotspot the whole house

  • kam67577077 kam (@kam67577077) reported

    @virginmedia absolutely disgusting customer service, from the call centre staff.

  • kaomt KMT (@kaomt) reported

    @virginmedia Simple solution, stop selling packages.

  • GordonsTaxis Gordon (@GordonsTaxis) reported

    @virginmedia I'm going to complain to @Ofcom as well. This service is absolutely terrible

  • SH0TS_FIRED_ 💥𝚂𝙷ⵙ𝚃𝚂 𝙵𝙸𝚁𝙴𝙳💥 (@SH0TS_FIRED_) reported

    @virginmedia There was zero response to it is my point, I pleaded with the caller for help in a very hard situation and she couldn’t understand the situation,she just kept saying clear the balance clear the balance, I pay 140 EVERY month for the last 2yrs and my bill still sits in areas