Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3, WN5 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Bolton, St Helens, Warrington, Chorley, Liverpool, Prescot, Wigan and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Total Blackout | |
| Skelmersdale |
TV | |
| Bolton |
Internet | |
| St Helens |
Internet | |
| Warrington |
Internet | |
| Chorley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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Donna
(@Donna19711968) reported
from
Newton-le-Willows, England
@virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??
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Darren Buckley
(@dkjc2008) reported
from
Upholland, England
@virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person
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Katharine Guiney
(@KatharineGuiney) reported
from
Warrington, England
@virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Nurfherder
(@Urmstonblue) reported
from
Urmston, England
@virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
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Chris G 🇪🇺
(@FloatyFrocks) reported
from
Wigan, England
@virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?
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Danny Wyatt XXX | OnlyFans 😈
(@DannyWyattXXX) reported
from
St Helens, England
I see @virginmedia are down once again. Get your ******* act together #virginmediadown
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
@virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?
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piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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Mohamed Farah
(@MoLegend) reported
from
Liverpool, England
I’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.
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Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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terry chelton
(@terrychelton) reported
@robertwlk @virginmedia Nor me , There are other ways to get our tv entertainment if we so desire . If they carry on the whole lot will implode .I’ve never had customer service As bad as Virgin Media .hope you get sorted .
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Natasha Hall
(@NjHall75) reported
@virginmedia Appalling customer service from @virginmedia. If this is my only option then it will have to be Thursday. I am owed money and have been promised this at least 4 times following an online chat with someone like you. You say you will 'sort this out' but I have no faith
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Michael Robinson
(@michael28085995) reported
@HelenRuggles3 @virginmedia Hello, talk about poor service arranged an installation after deciding to come over from sky only for the installation date to come and go without no contact from Virgin, I called them a week later only to be informed the install had been cancelled by there engineer,this is poor
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Gavin Brierley
(@PunishedVeteran) reported
@virginmedia No engineer coming today, no equipment coming either Only appointment for Wednesday which cannot do so have to wait till Monday for the install It's embarrassing the amount of issues I've had
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Dayalan Kulendran
(@Daya1an) reported
@virginmedia I’ve been sent around the houses for the last 24 hours regarding an installation which was booked for yesterday but didn’t happen because the technician didn’t show up. I was told he’d come today, then told it was never booked. Now I’m being given a date of 9/7.
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Akshay Vara
(@ThatGuyAkshay) reported
@virginmedia Hello John. I called on the 02/07/22 to ask for the service to be disconnected on the 08/07/22. I have discovered that £6 was charges relating to the period between the 04/07/22 - 08/07/22. Why am I charged £51.08 for early disconnection fee, when I have not been in a contract...
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Dave Curtis
(@DeeCDaveCurtis) reported
@virginmedia 3 Hours its taken me today to get through to an advisor to have this cancelled. It is now done, no thanks to your terrible customer service.
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.
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Mike Mike
(@Michael03633144) reported
@virginmedia All very well advertising stuff but I'd say people are more interested in you addressing your appalling customer service issues ....maybe then show off what you can offer to happier customers?
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Mrs.Hancock1417
(@hancock1417) reported
@virginmedia I was told I wasn’t allowed any compensation and that I had to wait for a call from management as there was nothing wrong with my services? The person I spoke to and I have their name on my chats was just extremely frustrating and awful