Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Altrincham, Bolton, St Helens, Chorley, Prescot, Warrington, Leyland, and Skelmersdale.

City	Problem Type	Report Time
Wigan	Internet	3 days ago
Altrincham	Total Blackout	4 days ago
Bolton	Internet	4 days ago
Bolton	Internet	4 days ago
Wigan	TV	5 days ago
St Helens	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Amanda Ralph (@aralph50) reported 2 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  CryptoDan2k (@CryptoDan2k) reported 2 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  @AniAna98722504 (@AnianaAbrudan) reported 15 minutes ago from Urmston, England

  @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

• 
  CryptoDan2k (@CryptoDan2k) reported 16 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  Lindz Devine (@LindzDDub) reported 17 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 22 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Kevin Dudson (@Duddydudson) reported 25 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Liz Tuite (@tuite_liz) reported 28 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 32 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Nathan Talbot (@nathantalbot) reported 34 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  Carol Rowles (@CallyRaven) reported 35 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Paul Stockton (@pstock62) reported 35 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Mrs Smith (@SmithysMaud) reported 41 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 43 minutes ago from Warrington, England

  Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 47 minutes ago from Wigan, England

  @virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 49 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Emma (@EmmaZhaan64) reported 51 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  CryptoDan2k (@CryptoDan2k) reported 55 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  James (@jgrailpics) reported 55 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Mrs Smith (@SmithysMaud) reported 57 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Bauld (@jimbauld) reported 11 minutes ago

  @virginmedia At £16 for a rental it shouldn’t even be a question … never mind “understanding” and “appreciating” …. Get it sorted 😡

• 
  Stephen Old #FBPE (@StephenOld) reported 15 minutes ago

  @thenorth4theeu @virginmedia Who id you change to? I have had enough of Virgin. My internet works but the landline has not worked for months. It is impossible to get help from them.

• 
  Andrew Parmenter (@AndyP1982) reported 17 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

• 
  Stephen Old #FBPE (@StephenOld) reported 19 minutes ago

  @virginmedia Do something about your useless Customer Service. You used to have shops and phone lines so that I could taslkd to a real person. Your automated systems have always been uselss and now you want me to send you an audio or a video message, neither of which works.

• 
  Clare B (@Gagabids) reported 21 minutes ago

  We've had no Prime for 3 days, what is the issue? @virginmedia

• 
  Kate and her girls (@kateandhergirls) reported 25 minutes ago

  @MartinSLewis plz help. @virginmedia told me I was out of contract when in fact I have another yr, tried to switch plans via your site & im currently paying £36pm for 500mb whereas new customers can pay £22.99 for 1GB. VM slapping me with almost £400 get out fee. 😭 #virginmedia

• 
  Shaun (@shauny67) reported 26 minutes ago

  @QxPain_ @virginmedia Restart phone then should connect to WiFi ensure it connects to your network then test with opening a browser and running a speed test

• 
  🅰️🅾️'🅱️🔻🍉 (@Weedabixxx) reported 27 minutes ago

  Why can't/wont either RTÉ or Virgin Media cover some of the Irish festivals with a live feed similar to Glastonbury? It's a damn shame.

• 
  blueview (@TheblueViews) reported 28 minutes ago

  @virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,

• 
  Sleepy (@Sleepyteacher3) reported 31 minutes ago

  @virginmedia Hello! I still haven’t had an activation email to be able to watch TNT through HBO App. I have TNT in my package. I have chatted on live chat to different people who keep saying ‘wait 24 hours for email’. 24 hours later… no email! Getting no support😔