Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Bolton, Wigan, Altrincham, Chorley, Prescot, Leyland, and Skelmersdale.

City	Problem Type	Report Time
Warrington	Wi-fi	17 hours ago
St Helens	TV	1 day ago
Bolton	Internet	4 days ago
Warrington	Internet	6 days ago
St Helens	Wi-fi	6 days ago
Bolton	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 50 seconds ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  kevin.james (@pillbo01) reported 1 minute ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  Mrs Smith (@SmithysMaud) reported 4 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Graeme Radebe (@Radebreast) reported 16 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  CryptoDan2k (@CryptoDan2k) reported 18 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  CryptoDan2k (@CryptoDan2k) reported 24 minutes ago from Roby, England

  @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 25 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 26 minutes ago from Wigan, England

  @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

• 
  Liz Tuite (@tuite_liz) reported 26 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  Andrew (@andym1908) reported 27 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  CryptoDan2k (@CryptoDan2k) reported 28 minutes ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

• 
  CryptoDan2k (@CryptoDan2k) reported 28 minutes ago from Roby, England

  @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 34 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Mrs Smith (@SmithysMaud) reported 34 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Adam (@agarnett) reported 34 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  CryptoDan2k (@CryptoDan2k) reported 41 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Mrs Smith (@SmithysMaud) reported 42 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Kevin Dudson (@Duddydudson) reported 45 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Liz Tuite (@tuite_liz) reported 50 minutes ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

• 
  Christopher Fox (@ChrisFoxRacing) reported 55 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa (@LisaRacheal) reported 2 minutes ago

  @virginmedia As usual yous site says no issues. I’ve been waiting 10 mins on the live chat and still nobody has joined the chat after the bot phase

• 
  Kathy Miller (@KathyMi25429227) reported 3 minutes ago

  How long outage in CR02BG please @virginmedia on hold for forever.. shocking customer service...

• 
  simon withers (@KalEl_WBS) reported 4 minutes ago

  @virginmedia I’m tired of repeating myself, I’ve sent multiple DMs to you and you never reply.

• 
  SAVE LAMMAS PARK (@SharonBewley) reported 8 minutes ago

  @virginmedia No thanks - I have supplied all the information you require to address the issue

• 
  amy simpson (@amy_jo_23) reported 9 minutes ago

  @O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out

• 
  Tommy Fitz (@blugun) reported 9 minutes ago

  @virginmedia down again, 2nd time in two days🙄🙄🙄

• 
  Roy Andrew Clarke (@royo42) reported 16 minutes ago

  Evri have got to rate alongside Virgin Media as Bloody a awful excuse for a business!

• 
  Ian Martin (@Ryhope_Wood) reported 20 minutes ago

  @virginmedia I need your help. I am having a nightmare with Hub 5.

• 
  Sam Sheehan (@SamanthaJane_H) reported 24 minutes ago

  @virginmedia I have messaged. I have taken days off on multiple occasions to wait in for engineers to attend. I was assured that due to external works I would not need to be in today, however the issue STILL has not been fixed despite assurances it would be sorted.

• 
  Mark P (@WinnyOgden) reported 26 minutes ago

  @biggle1908 Avoid virgin media like the plague. Appalling customer service.