Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3 and WN1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 04/02/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Wigan, Bolton, Leyland, Altrincham, Prescot, St Helens and Ormskirk.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWarrington Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Internet

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • SeanRSorby Sean Sorby (@SeanRSorby) reported from Liverpool, England

    @virginmedia you’re broadband service is a disgrace. Constant reoccurring issues. Ur not paid for a service to work half the time you’re paid for it work all the time. Your help service is also a joke. Ppl reading canned responses, never really understanding or offer any reason😡

  • Liam_Hawksey Goth Scouser (@Liam_Hawksey) reported from St Helens, England

    @virginmedia Never mind, I reset the box and it’s fine now

  • rossmitton84 Ross Mitton (@rossmitton84) reported from Bolton, England

    @David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There is an issue and it hopefully should be sorted tomorrow.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks

  • thecraigthomas Craig Thomas (@thecraigthomas) reported from St Helens, England

    Broadband download issues a few weeks back, now On Demand TV not working for Manifest. Ridiculous time on hold to try to get through to your team. I’m not feeling the love @virginmedia

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia COM103473607 but as I said I have a deadlock letter.... I have no confidence due to the fact your company seems to neglect the real issue here! Telling my 82 yr old mother her dead husband ordered Sky Movies from the grave! A service neither of them are/were interested in

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Liverpool, England

    @virginmedia @Beany_13 What about in L8 9UU its been down all morning

  • Sex_chameleon Foxy stoat (@Sex_chameleon) reported from Warrington, England

    @Satoonerist @virginmedia Totally agree, I've just been pissed about trying to get through to cancellations, I refused technical help and and engineer and I'm going to take a chance that my neighbours are right and Talk Talk is decent these days.

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    TWO hrs spent on to @virginmedia trying 2 fix my continuous starting up screen. Was promised a call back the following evening, which never happened !!! Feel I have been more than patient, to be majorly let down #whatamipayingfor 😡

  • ShitofHan Hannah (@ShitofHan) reported from Liverpool, England

    I hope to god my mum gets rid of @virginmedia this week! Sick of her paying like £112 for shut service. I’m constantly on 4G

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Liverpool, England

    @virginmedia @BryanThePirate I pay for the highest package you have and I dont have the v6 box I very rarely have bloody wifi like this morning it's not working again! Time after time after time it breaks down

  • Sex_chameleon Foxy stoat (@Sex_chameleon) reported from Warrington, England

    @virginmedia Because that's something you should have offered 4 months ago before the endless hour long phone calls, not something you should have offered only when I went though 3 different people to cancel. I also can't take a day off work for an engineer during August.

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now

  • allensmith566 Allen Smith (@allensmith566) reported from Bolton, England

    Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia strange I read all the posts about Virgin customers ringing up about cancelling services and Virgin offering them a better deal however I ring up and cancel a service with no trouble at all, not even offering a lower price, your loss #virginmedia

  • metallicageek John Sharrock (@metallicageek) reported from St Helens, England

    Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..

  • Hortini Rick Houghton (@Hortini) reported from Liverpool, England

    @virginmedia your telephone automated payment is beyond dreadful. Not recognising my new debit card. Been on hold to your woeful customer services for 26 minutes. And your hold music is terrible. #nothappy #badservice

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jobbydealer Al Bancroft (@jobbydealer) reported

    @virginmedia Yes I'm a business customer

  • LukeSte30537370 Luke Stevens (@LukeSte30537370) reported

    @virginmedia I've just spent an hour and a half ringing your call centre and having them transfer me around, and when I finally had a chance to talk to someone they wouldn't cancel the contract but repeatedly asked me to explain why I wanted to cancel even though I had already told them.

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Hatfield, England

    Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

  • KatLPugh Kat (@KatLPugh) reported

    @virginmedia broadband been down for over an hour in AL7. We all pay a fortune for the product so please can you sort!

  • MRPKS8 Adam Parks (@MRPKS8) reported

    @virginmedia Yes. I even spoke to your retentions team and there were no deals fitting my need any cheaper. If I were a new customer I could have benefitted but I'm not sure I'll come back to Virgin because of this experience. You don't value long standing customers, which is a shame.

  • Miss_FM_English Fran (@Miss_FM_English) reported

    @virginmedia @ChrisEubankJr @LiamBeefySmith We didn’t see the first hour of the fury fight due to an issue your end, why am I watching Ray Donovan and not the boxing? Please sort asap. It’s becoming so frustrating!

  • benharris Ben Harris (@benharris) reported

    @virginmedia You could maybe not waste my Saturday afternoon waiting around for someone to help me and then be told no one can help me because it’s past 5pm

  • michaelronson6 Michael Ronson (@michaelronson6) reported

    @virginmedia You are getting multiple reports of service being down in AL7/8/10. When will this be fixed?

  • randomshshhe sohail hussain (@randomshshhe) reported

    @virginmedia Yes and they have mentioned it’s a problem but have given no time on when it will be fixed

  • Juzzyla Juzzy (@Juzzyla) reported

    That #volt @virginmedia and @02 offer is the worst. Increase increased data allowance but reduce speeds 😩