Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Leigh, Warrington, Leyland, Wigan, Bolton, St Helens, Altrincham, Chorley, and Prescot.

City	Problem Type	Report Time
Leigh	Wi-fi	2 days ago
Warrington	Wi-fi	2 days ago
Warrington	Wi-fi	2 days ago
Leyland	Total Blackout	3 days ago
Wigan	Wi-fi	3 days ago
Warrington	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  CryptoDan2k (@CryptoDan2k) reported 8 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  Lindz Devine (@LindzDDub) reported 10 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  CryptoDan2k (@CryptoDan2k) reported 10 minutes ago from Roby, England

  @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 12 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 12 minutes ago from Wigan, England

  @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 20 minutes ago from Warrington, England

  Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!

• 
  Liz Tuite (@tuite_liz) reported 22 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Lindz Devine (@LindzDDub) reported 25 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Nathan Talbot (@nathantalbot) reported 37 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  CryptoDan2k (@CryptoDan2k) reported 39 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  CryptoDan2k (@CryptoDan2k) reported 39 minutes ago from Roby, England

  @virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 39 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Alan Dean (@alandean1878) reported 46 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 49 minutes ago from Wigan, England

  @virginmedia Yeah.. apparently its down in WN1 but nobody is telling me what's wrong or how long it will take. I need Internet to work.

• 
  Gemma ≅ (@SimpaticoGem) reported 49 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Mrs Smith (@SmithysMaud) reported 49 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 54 minutes ago from Wigan, England

  @Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on

• 
  Andy McGill (@andrewjmcgill) reported 56 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Mrs Smith (@SmithysMaud) reported 56 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Lindz Devine (@LindzDDub) reported 58 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lloyd James (@Lloydjames84) reported 7 minutes ago

  @ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week

• 
  Virgin Media News (@VirginMediaNews) reported 9 minutes ago

  Prince Harry, Elton John and five others have been ordered to pay an initial £9.5 million to the publisher of Britain’s Daily Mail following their failed privacy case. The group had accused the publisher of unlawful information gathering - claims it denied. The judge found there was insufficient evidence to support the claims and said there was a possibility the reporting came from legitimate sources. The £9.5 million payment must be made by August 28. More on Virgin Media PLAY

• 
  H47LE7🐏🍺☀️ (@hayley1884) reported 10 minutes ago

  @virginmedia Yes I have: it says estimated fix time 5.08 which is brilliant as I’m supposed to be working from home!!

• 
  APTS Archive (@APTSArchive) reported 17 minutes ago

  Quick update following my post - I did have a DM discussion with VirginMedia. Apparently all refunds are process via cheque payments and posted to you - and I’ve got to wait up to 45 days - yes 45 days for the cheque. If I’ve not received it by then I’ve got to contact them again and they will investigate why - probably waiting another 45 days. This is disgusting behaviour @virginmedia, despite it being so called company policy. You took £1,070 from our account despite assurance the equipment return date had been extended, causing us to be overdrawn, yet you now hang on to our money for up to 45 days! It doesn’t take 45 days for a computer to print a cheque!

• 
  GW (@GGWilliams72) reported 20 minutes ago

  @cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Tessa Segal (@tessasegal) reported 22 minutes ago

  @CommunityFibre another flat in our building has had CFibre installed, technician back today. Everybody else’s @virginmedia now not working- can you advise what we can do?!

• 
  Mr Moanivator (@MrMoanivator) reported 22 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the Hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  john (@jhargie4) reported 27 minutes ago

  @O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer

• 
  Sugar_Rayne (@Sugar_Rayne) reported 29 minutes ago

  Is there an issue with the Internet in the L14 area, mine keeps dropping off 🤔 @virginmedia

• 
  Jaspar | 🏒 LGI | 🏳️‍🌈 🏳️‍⚧️ (@JasparColeman) reported 30 minutes ago

  *cries in Virgin Media customer*