Virgin Media Outage Report in Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Skelmersdale, St Helens, Liverpool, Bolton, Leyland, Chorley, Warrington and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Bolton |
Internet | |
| Leyland |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Charlotte Louise Middleton
(@charl_middo) reported
from
Liverpool, England
@virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!
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Lyne
(@lynielou72) reported
from
Warrington, England
@virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.
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Gary Beggs
(@GaryBeggs_8) reported
from
Liverpool, England
@virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.
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Gail Charnock
(@GailCharnock) reported
from
Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.
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Phil
(@ThePhilAtkinson) reported
from
Liverpool, England
Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?
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Karl Twist
(@KarlTwist) reported
from
Warrington, England
@virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Get your "resolution team" to actually read their emails and try resolving something?
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
@geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.
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Acko
(@Acko_79) reported
from
Liverpool, England
Sort this **** service out. All night no internet @virginmedia
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Danny Wyatt | OnlyFans 25% off
(@DannyWyattXXX) reported
from
St Helens, England
Anybody else having Virgin media problems? #virginmediadown
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Karl Twist
(@KarlTwist) reported
from
Warrington, England
@virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
How do @virginmedia get away with charging an early cancellation fee because we are moving house (less than one mile away) when its impossible for them to provide a service... £240!!!!!!
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
@virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Diabolical customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Ling
(@KatieLing) reported
Your broadband service in Ipswich has been shocking this week @virginmedia. No email or warning to say there is maintenance but second day this week its been out
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Grid56126
(@grid56126) reported
@virginmedia I have. There is nothing. I can see why Mike Oldfield wrote the tracks he did on his last Virgin tied album "Heavens open" Google the lyrics and the way he was tied into a contract that was one sided then look at the irony with my issues. Seriously, google it.
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Jonnie J
(@SirJonnie) reported
@jaynemesis @virginmedia Lol I said I wouldn't go back. But they are the only ones who offer decent speeds in chineham. I'd chew my arm off for any other service provider... They are just awful!
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Matthew MacCann
(@radiobuffalo) reported
@MancinSofia Cheers. I had been asking on there but it seems you have to be an 02 customer, or I think Virgin media as well. Just cancelled my virgin account so will have to take my chances whilst in the Bay of Biscay. Luckily I have one for London but would hate to miss the Apollo
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Gary Hutchinson
(@GaryBHutch) reported
@virginmedia Well Jodi, the link is neither working on my computer or mobile phone so I would say so I would say it is NOT working. I have now lost £40 in billable hours today to explain how offensive your retentions team are. Perhaps you could give me a link so I can make a formal complaint?
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KnifeOrFork
(@knife_or_fork) reported
More broadband issues with @virginmedia today! Expensive AND unreliable. Not the best combination. #virginmediadown
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Gary Hutchinson
(@GaryBHutch) reported
@virginmedia I’m sorry but what am I supposed to do with that link? It’s asking me to sign in? I don’t think I’ve ever signed in!
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Errol Jones
(@ErrolJones1) reported
@virginmedia I get an automated message to tell there’s a complex issue in the area (which has lasted 4 days) and they are working on it
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Khoa Huynh
(@Khoa_Huynh) reported
There is no broadband in HP2. Kindly fix it ASAP @virginmedia
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Alison Winter ✨
(@ofdiscontent) reported
How can a company like Virgin Media not provide accessible support? Surely that's a legal requirement? Anyhoo, my frustration with service providers lives to blacken another day. You'd think reporting it on Twitter might help, but no. I'm getting drunk now.