Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Wigan, Warrington, St Helens, Bolton, Altrincham, Chorley, Prescot, and Skelmersdale.

City	Problem Type	Report Time
Leyland	Total Blackout	20 hours ago
Wigan	Internet	2 days ago
Warrington	Wi-fi	3 days ago
St Helens	TV	4 days ago
Bolton	Internet	6 days ago
Warrington	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Tom Rushton (@tomrushton88) reported 2 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Kerry Louise (@KerryKez7) reported 3 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 4 minutes ago from Wigan, England

  @virginmedia Yeah.. apparently its down in WN1 but nobody is telling me what's wrong or how long it will take. I need Internet to work.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 5 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Tom Rushton (@tomrushton88) reported 6 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Barry Slater (@barrys59) reported 10 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  Mrs Smith (@SmithysMaud) reported 10 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  kevin.james (@pillbo01) reported 17 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  Maureen StewartJones (@supergran22) reported 25 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 28 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 29 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Emma (@EmmaZhaan64) reported 32 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  NeckSausage (@NeckSausage) reported 35 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  CryptoDan2k (@CryptoDan2k) reported 39 minutes ago from Roby, England

  @virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today

• 
  Carol Rowles (@CallyRaven) reported 39 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  dannyWAFClannon (@DannyLannon) reported 43 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Carol Rowles (@CallyRaven) reported 50 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  CryptoDan2k (@CryptoDan2k) reported 51 minutes ago from Roby, England

  @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

• 
  GreenWasBlue (@GreenwasBlue) reported 58 minutes ago from Bolton, England

  @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

• 
  CryptoDan2k (@CryptoDan2k) reported 60 minutes ago from Roby, England

  @virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Seaton (@seatzie) reported 6 minutes ago

  @virginmedia internet down since middle of night not just wifi the tv box is also complaining no Ethernet connection have rebooted unplugged etc twice do I have to phone or is there anything else? Area checker says no issues

• 
  Craig (@Scrumpyjackfan) reported 6 minutes ago

  After 25 years with @virginmedia it’s time to say 👋. Relocating your customer services to SE Asia a few years back was a stupid move, I have wasted hours waiting and talking to your reps. Even now I must do the leg work to find a better deal. You should be phoning me to keep me.

• 
  (tez7n2) (@MickeyDN7) reported 10 minutes ago

  @SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back

• 
  Pachicin 🇬🇧 (@pachicin) reported 13 minutes ago

  Virgin Media. An astonishingly **** company, even by the standards of the UK telecoms industry. You are an absolutely ******* appalling company. You utter ******* disgrace.

• 
  carley 🖤🧷🩸 (@luvsomebodyelse) reported 19 minutes ago

  virgin media are actually the WORST my landlord is selling the property and i have to now move into a house share which already has wifi so trying to cancel my broadband and they are charging a £335 cancellation fee greedy *****. i’m going to have 0 money

• 
  Green jello (@Greenje84616605) reported 20 minutes ago

  @biggle1908 I’ve been with virgin media for 15 years now no issues whatsoever other than they cut the power to my old WiFi router which left me with no internet connection at all . They done this because I told them my WiFi box was fine I didn’t need to upgrade. I pay £78 pm just for interne

• 
  andrea felton (@feltors) reported 20 minutes ago

  @virginmedia why can’t I access my emails on my phone and laptop won’t let me sign in

• 
  Nicky P. Smalley (@Nicky_P_Smalley) reported 25 minutes ago

  @virginmedia I haven’t tried ringing, as I’m more likely to get through to Elvis on a ouija board then you. For a month our top package internet keeps failing, you say you fix it & a week later it dies. Pull your finger out & sort compo for every customer in S63 7NR area.

• 
  Nab 🦄 (@Nabracadabra) reported 25 minutes ago

  @virginmedia Your wifi service has been down for almost 2 full days in W13. What is the problem and why hasn't it been fixed

• 
  John Bhoy Walton (@walton_bhoy) reported 26 minutes ago

  @virginmedia 33 mins on the phone to be told the engineer who was out on 24/072026 did not fix my issue but told me it was shocking really bad