Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Liverpool, Warrington, Prescot, Wigan, Chorley, Leyland, St Helens and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Bolton |
Internet | |
| Warrington |
Wi-fi | |
| Bolton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
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Jane
(@j_roddy) reported
from
Urmston, England
@lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!
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piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
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Chris G 🇪🇺
(@FloatyFrocks) reported
from
Wigan, England
@virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?
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Donna
(@Donna19711968) reported
from
Newton-le-Willows, England
@virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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Anne-Marie Caine
(@amscaine) reported
from
St Helens, England
@beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.
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Al*
(@AlexioBailinho) reported
from
Liverpool, England
.@virginmedia having technical trouble with connecting my devices to WiFi. Internet went off due to power outage in L18 area last night. Require assistance please
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Danny Wyatt XXX | OnlyFans 😈
(@DannyWyattXXX) reported
from
St Helens, England
I see @virginmedia are down once again. Get your ******* act together #virginmediadown
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
@virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
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Mohamed Farah
(@MoLegend) reported
from
Liverpool, England
I’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Jane
(@j_roddy) reported
from
Urmston, England
Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
Hay @virginmedia so as an ex-employee this is a bit embarrassing I couldn’t help with; but it looks like someone has fraudulently ordered a mobile and iPad in my dads name that were delivered today and he’s spent over 90 minutes on the phone getting the run around….
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Winny19841984
(@winny19841984) reported
@virginmedia Apparently you're sorry that we are still having issues with our broadband and that it's a complex issue that will take longer than usual, and then sent me a text to follow for updates, and yet the link in the text simply takes me to the service page again which states no issues!
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Miri
(@Kleo_Patra) reported
@virginmedia Hahahaha. You are so funny. Have you recently tried to call your service number? Today I have called 3 times, spoken to a bot that then hung up after going through endless options. Excellent suggestions here
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Steve Wormall
(@SteveWormall) reported
@virginmedia Been trying since 2pm yesterday, hung up on twice. WhatsApp a joke takes hours to talk to anyone then get fobbed off again to different dept. Absolute joke, customer service is atrocious!!
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Chris Adcock
(@goodname110) reported
@virginmedia Mobile. I just had an agent explain to me this is probably due to move from EE to Vodafone. I will monitor. But as I was with Vodafone and moved due to lack of signal here, we may have to part ways. Thank you for responding.
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HeathenBeardedCelt
(@beards_chris) reported
@virginmedia your phone lines for customer support aren't working... spent the last two hours on hold over three seperate calls only to have each one cancelled your side!! #NotImpressed
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Sam jones
(@Samjone48873045) reported
@virginmedia So what's going to happen when my contract expires and I've still not been able to get hold of anyone? I hope you don't just hike the price otherwise I'll be complaining. Your customer service is absolutely disgusting!
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Pete Breezy
(@PETEBREEZY) reported
@virginmedia Already been told on here that you can't help me, and I have to wait
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Julie
(@juedan3) reported
@virginmedia I'll not be cutting it...I'll be disconnecting it .where the cable is connected at my wall....I've been in touch and had to send an email...when I rang your helpline the systems were down...I've given my details to some advisor by email
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Jon Charlick
(@joncharlick) reported
@vmbusiness @vmbusinesshelp WHERE IS MY PHONE LINE. I've spent hours on the phone to your absurdly named 'customer services' and I still have no phone. Two weeks now without a phone, and now your customer services seem to be unaware that there is a problem
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Daisy Wyatt
(@daisy_wyatt) reported
@virginmedia @BetaWork Also just had the line cut after holding for 40 minutes to try and speak to someone to cancel my account