Virgin Media outages and service status in Wigan, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 4, 1:04 PM GMT+1.
- Internet (50%)
- Wi-fi (20%)
- TV (20%)
- Total Blackout (10%)
The latest reports from users having issues in Wigan come from postal codes WN3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Wigan, St Helens, Bolton, Billinge Chapel End, Skelmersdale, Warrington, Chorley, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot
|
Internet | 6 days ago |
|
Wigan
|
Internet | 6 days ago |
|
St Helens
|
Wi-fi | 6 days ago |
|
Bolton
|
Internet | 8 days ago |
|
St Helens
|
TV | 9 days ago |
|
Wigan
|
Wi-fi | 13 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported from Warrington, EnglandAlso @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Jonesy (@RWBJ1997) reported from Liverpool, England@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
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Steve Pouncey (@Steveo67) reported from Upholland, Englandany one got any links for the game @virginmedia is crap for whatching @SkySports
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NeckSausage (@NeckSausage) reported from Tarleton, England@virginmedia really poor coverage here PR4 6, is there a mast problem?
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today
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Colette Ellison (@colette2511) reported from Warrington, England@richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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John Kelly (@John_Kelly17) reported from St Helens, England@CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandBefore covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
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Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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Paul Stockton (@pstock62) reported from Horwich, England@virginmedia Internet down in BL6 5RN, any idea's
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Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England@virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Colette Ellison (@colette2511) reported from Warrington, England@richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡
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Ducky 🇺🇦 🎃 👻 (@duckyblog) reported from Tyldesley, England@virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Garry (@paragaz) reported from Streetly, England@virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service
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Tiz (@Tiz1132667) reported@virginmedia It's becoming ridiculous the amount of times "there is an outage in my area." Think it may be time to move to another provider!
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Simon Brennan (@Simon909) reported@virginmedia Another weekend and another broadband outage in Fareham, do believe this is the fourth in succession in my area. Please sort it out as it’s becoming too predictable. Funny thing is you want me to renew my package at £80.00 per mth, not worth it and looking elsewhere
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Bob (@madjack1300) reported@virginmedia How come my wifes phone bill has gone up from £7.80 Feb to March then £10.30 March to April .It looks like another customer for Gifgaff
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Nick Sloan (@sloany1976) reported@virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue
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🏴NEWARK LAD 18+ 🔞🏴 (@NEWARKLAD) reported@virginmedia 256mb but I read you was upgrading everyone to the hub 5?I've had nothing but trouble with the hub 4
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Cunno (@CunnoRed) reported@VirginMediaNews Virgin media , RTE all bought an paid for. ANY PERSON who is against this protest is a FF FG Supporter they voted them in and have no problem with the soaring costs of everything. Anyone saying just get on with it obviosuly has a cushy life bought houses for **** all way back
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Pablo (@pyrcroft) reported@virginmedia @Ofcom, why doesn't ofcom do anything about the extremely bad service at Virgin Media?, several phone calls, at least 10hours, messages on here, and STILL they are unable to resolve access to my account!!!!!!!!
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Reformed Prisoner (@formerprisoner_) reported. @virginmedia are the most useless, care-less, let down of a company in existence. If you are considering going with them for broadband. Please don’t. Their technicians do half a job, cancel a thousand times and their customer support is outsourced to some foreign country.
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HTL83 (@HTL832) reported@virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated