Virgin Media Outage Report in Wigan, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wigan come from postal codes WN3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Wigan, St Helens, Bolton, Billinge Chapel End, Skelmersdale, Warrington, Chorley, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot
|
Internet | 2 days ago |
|
Wigan
|
Internet | 2 days ago |
|
St Helens
|
Wi-fi | 2 days ago |
|
Bolton
|
Internet | 4 days ago |
|
St Helens
|
TV | 5 days ago |
|
Wigan
|
Wi-fi | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
REDney (@REDney) reported from Bolton, England@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
-
Nath (@nathanrigby__96) reported from Tyldesley, England@virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit
-
Calvin Williams (@CalvinBWFC1984) reported from Leigh, EnglandConstant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
-
Nightsky Ceilings (@cadeharry) reported from Euxton, England@virginmedia Yes problem in the pr7 area all bloody day.
-
Shaunna (@tiny_mischief) reported from Tyldesley, EnglandAny issues in M29 area @virginmedia as per usual, the internet is down.
-
Col.stavoess. (@WhitingColette) reported from Euxton, England@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
-
Raheema Valera (@RaheemaValera) reported from Urmston, EnglandSo no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph
-
Shaunna (@tiny_mischief) reported from Tyldesley, England@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
-
Sammi T (@Sammi__T) reported from Wigan, England@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
-
Nath (@nathanrigby__96) reported from Tyldesley, England@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
-
Ben Morgan (@Bmorgan2903) reported from Wigan, England@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
-
Ben Morgan (@Bmorgan2903) reported from Wigan, England@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
-
Nightsky Ceilings (@cadeharry) reported from Euxton, England@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
-
Nightsky Ceilings (@cadeharry) reported from Euxton, England@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
-
-
Ben Morgan (@Bmorgan2903) reported from Wigan, England@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
-
-
Ben Morgan (@Bmorgan2903) reported from Wigan, England@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
-
David Bryden (@Daveyb1974) reported from Urmston, England@virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps
-
Jane (@j_roddy) reported from Urmston, England@virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
William Haggis #FBPPR 🏳️🌈🇬🇧🏴 (@william_haggis) reported@virginmedia There are rumours goind around that there will be a internet blackout on Monday around them time of the quen's funeral. Is this correct?
-
Ghost (@Raj_Beast) reported@_SimonKearns @virginmedia Mate they haven't even bothered to respond to me anymore on twitter. Clearly they don't care and their CEO team is useless to. No wonder they're so cheap compared to others, they compromise on service
-
Louise Harrison (@louiseh85772960) reported@virginmedia We are unable to sign in to our account on the app, A01. V210, is all I can see coming up, when I go in to settings, network and try to connect it just keeps failing
-
Ed Wood (@edwooduk) reported@virginmedia VM seems to suffer from highly fragmented and generally broken CS IT platform. I appreciate everyone is doing their best and I’m not angry with any person. But the co seems completely under resourced in the CS domain.
-
Clive Mulligan (@CliveMulligan) reported@virginmedia I’ve already raised a complaint that’s why I’m so annoyed to still be getting calls today it’s not the way a large company should behave it’s nothing more than bullying and you need to change your tactics and start respecting customers
-
Alex Lieven - Design & Art Director (@finkcreative) reported@Ofcom I keep trying to cancel my @virginmedia account and they constantly hang up on me. 4 times today. I'm within my rights to give 30 days notice.
-
zunaine (@zunaine) reported@virginmedia Yes. Done all of it several times. Showing no issues but there are issues at the same times 6 days in row now.
-
stewart wilcock (@stewart_wilcock) reported@virginmedia We have gone though all this before on the phone online help waited over a week for customer service manager to call back booked an engineer he did not show up Can i please just have the customer service director's email failing that the CEO s Thanks
-
EU | kana (@LowekyJayy) reported@virginmedia I have indeed, and there are 0 outages present in my area. Cables Intact, 0 Outages and My Wireless Signal is still a bit "iffy".
-
William Haggis #FBPPR 🏳️🌈🇬🇧🏴 (@william_haggis) reported@Duffeh_Leeds Then why is no network reporting on this ill also ask Virgin media into your claims