Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Warrington, Prescot, Wigan, Chorley, Leyland, St Helens and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Bolton |
Internet | |
| Warrington |
Wi-fi | |
| Bolton |
Total Blackout | |
| Prescot |
TV | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia The internet speeds we are getting are terrible. Paying for 200mbps and currently getting an average of 24 over the last month and have no way of contacting anyone by phone as it goes dead after holding for an hour
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia you need to communicate better!! I’ve been sat without ALL my services for two days, got a text yesterday engineer asking to pickup equipment, a call asking me to complete my order yet I’m already an existing customer! WTF!?!
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia any chance you can follow me back so I can speak to someone about the terrible quality of service I’m currently receiving?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia Its not working again so you better fix it
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Paul #WhatDayIsItEdition
(@AgentLittleP) reported
from
Liverpool, England
Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them
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paul kitchen
(@pkitch1) reported
from
Whittle-le-Woods, England
@virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
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Timothy Haines
(@Timuslloyd) reported
from
St Helens, England
And now you’re saying the only way to change the direct debit is to cancel contract, and start a new one on the right date... cost of that? £240!! @virginmedia really are corrupt.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia so slow today ookla says nope can’t even run a test!
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia I call customer services and they’re giving me a different story!?!? Terrible communication between teams!
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Rachel
(@rmckeown2010) reported
from
Warrington, England
@virginmedia has the tv channels gone down? As there seems to be a problem with mine 😩
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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OTBC
(@OTBC69) reported
@virginmedia Thanks for reply. Following upgrade, link to Netflix activation is not working. Upgrade to 360 not working due to a glitch your end. Not being resolved by customer services who bounce me between retention and tech team.
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𝕆ℕ𝕆𝕁𝕀𝔼 𝐌𝐨𝐎𝐍𝐒𝐡𝐢𝐧𝐞
(@ill_nojie) reported
@virginmedia It never works. When I run a test, all I get is 21 ~ 22mbps and just 15miles from home, my mobile data is almost on EDGE network.
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Thanex
(@TheThanex) reported
@virginmedia Still kinda defeats the whole point of a contract, if I feel on hard time due to rising costs of life as a customer I would still be expected to pay the amount and nothing less Now we find out you want to up our bill but a third of it's extra per month?? Not cool
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Seretta Deplitch
(@mommaDepp) reported
Hey @virginmedia total blackout of to and broadband. Any ideas when this may be sorted?
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Mark Stubbs
(@thestubbs) reported
Shockingly poor broadband connectivity from @virginmedia - started last night and intermittent all day but no customer communication - not what good service looks like
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stuart burnell
(@tyke01uk) reported
@virginmedia Tried over and over again, it’s the same every time, and you give the same advice every time…and it never works
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Wayne Shakespeare
(@WayneTheWeird) reported
@virginmedia how do I go about asking a question/ register a complaint when I can't log in, as I have previously closed an account with an email address and now using same email address for a recently opened account. One you now send my bill to but won't let me register again?
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Suraj Sudra
(@sujee5000) reported
@virginmedia I’d prefer to speak to someone senior who can actually address the issues and resolve them
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🧑💻George
(@tech_driverz) reported
@michelletape16 @virginmedia there is a good chance for recovery send me a direct message I can help
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down