Virgin Media

Virgin Media Outage Report in Wigan, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 03/11/2026 21:10

March 11: Problems at Virgin Media

Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Prescot, Liverpool, Wigan, Bolton, Chorley, Leyland, Warrington, St Helens and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Total Blackout
United KingdomWigan Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia not used my package for 4 weeks. You said you would send someone out to reconnect, which never happened, you keep passing me to different departments. you still have the cheek to send me a bill. Still waiting for the free return package to send your equipment back

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia Turns out your team didn’t cancel my package, like I wanted. Absolutely 🤬 joke.

  • AnianaAbrudan @AniAna98722504 (@AnianaAbrudan) reported from Urmston, England

    @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today

  • cbray72 Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia 30 day cancellation is nearly up, just waiting on the returns packaging to arrive. But don’t see why I have to pay £150 for a service I’ve not been able to use for a month

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia Chatting to your customer service team, she blaming me for disconnecting the chat but it’s you lot

  • alandean1878 Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia Can this be done while the Wi-Fi is down? We recently lost FOUR days service but "hadn't complained properly!!" So couldn't claim!!

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

  • Glynpeach Glyn Peach (@Glynpeach) reported from Wigan, England

    @virginmedia worst customer support service I’ve ever experienced

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

  • SharronRawlinso Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England

    @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia It’s taken 4hrs to get your incompetent team to cancel the package properly. Now there is just the matter of the Overdue bill and the final bill.

  • J_w_D94 LeChonk (@J_w_D94) reported from Horwich, England

    @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • soarinwebber kim (@soarinwebber) reported

    my internet is so bad f u virgin media

  • SupremacyUtter We Want Our Ball Back (@SupremacyUtter) reported

    @virginmedia you've done it again haven't you? GU17 Area complete outage has literally just popped up with W02 and Internet dead too. I am binning you useless tossers.

  • SupremacyUtter We Want Our Ball Back (@SupremacyUtter) reported

    @virginmedia you've don't it again haven't you? GU17 Area complete outage has literally just popped up with W02 and Internet dead too. I am binning you useless tossers.

  • lunndog74 lunndog (@lunndog74) reported

    @virginmedia No reply or service half an hour on. Please provide one reason we shouldn't return to BT tomorrow.

  • steve__nelson Sixty Second Steve ⓣ⚡ (@steve__nelson) reported

    @virginmedia Awful internet still down for over 24 hrs !

  • lunndog74 lunndog (@lunndog74) reported

    @virginmedia No reply or service half an hour on. Please provide one reason we shouldn't return to BT tomorrow.

  • MagnetoMus Magneto Mus (@MagnetoMus) reported

    @virginmedia i don’t pay tons of money to be a vip customer to receive mediocre service. Ruining my gaming experiences!!

  • MagnetoMus Magneto Mus (@MagnetoMus) reported

    @virginmedia i don’t pay tons of money to be a vip customer to receive mediocre service. Ruining my gaming experiences!!

  • ethang19372345 ethan g (@ethang19372345) reported

    @elonmusk @elonmusk Tell @richardbranson that virgin media Wi-Fi is the slowest crap ever and stop lying about how quick it is

  • jaim3099 james hillier IC #1430 🇹🇷 (@jaim3099) reported

    @virginmedia No TV or internet. Are you having issues again?