Virgin Media outages and service status in Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Apr 4, 1:04 PM GMT+1.
- Internet (33%)
- TV (33%)
- Total Blackout (17%)
- Wi-fi (17%)
The latest reports from users having issues in Wigan come from postal codes WN3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Wigan, St Helens, Bolton, Billinge Chapel End, Skelmersdale, Warrington, Chorley, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot
|
Internet | 4 days ago |
|
Wigan
|
Internet | 4 days ago |
|
St Helens
|
Wi-fi | 5 days ago |
|
Bolton
|
Internet | 6 days ago |
|
St Helens
|
TV | 7 days ago |
|
Wigan
|
Wi-fi | 11 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Lorraine Ayrton (@lorraineayrton) reported from Bolton, EnglandWhen you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood
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Damon (@thestuchy13) reported from Billinge Chapel End, England@virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough
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Darren Thomas (@DagsJT) reported from Warrington, England@virginmedia So service resumed around 3pm with an email confirming it. In the last 5/10 mins the wireless connection keeps disappearing off. It’ll return for a second or two, then drop again. Unsurprisingly your status checker says there isn’t an issue despite there clearly being one.
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LaraB (@Lara__1302) reported from Abram, England@virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.
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Shaun (@shaunbentley) reported from Atherton, England@virginmedia Still on the phone. Just found out the eng that was supposed to come today to fixed the frayed cables outside was a no show. Also all my smart lights have stopped working meaning the local network (not broadband) has gone down. Finally you’ve agreed to issue a deadlock letter.
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KimSmith⛳🧘♀️ (@Tinkerbellkimmy) reported from Risley, Englandcame home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer @virginmedia
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Baz Anderson (@BazxAnderson) reported from St Helens, EnglandSo get an email on Sunday saying my @virginmedia bill is going up in September. Since then nothing but problems with the internet. If your going to charge a fortune. Provide a decent service.
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Darren Thomas (@DagsJT) reported from Warrington, EnglandPretty ironic when the @virginmedia Service Status page doesn’t work.
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Lorraine Ayrton (@lorraineayrton) reported from Bolton, EnglandDear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice
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BBird (@bizzarebird) reported from Bolton, England@virginmedia Restarted twice, no problems with Internet at all. It started randomly on Monday night I thought it was going down but no it's like its telling me Internet is working but no thanks. Router is stuck where it is next to TV don't want flashing x
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Kenneth Owen (@northernmicks) reported from Kirkby, England@virginmedia ***************, said change bill never did, ring can't deal with it but can't ring you, you a sodding phone company, get a grip
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KimSmith⛳🧘♀️ (@Tinkerbellkimmy) reported from Risley, England@virginmedia came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer
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KimSmith⛳🧘♀️ (@Tinkerbellkimmy) reported from Risley, England@virginmedia @Virgin came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer
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Wendy Sinclair RN (@wlasinclair) reported from Hindley, England@virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏
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Lorraine Ayrton (@lorraineayrton) reported from Bolton, England@virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one
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Lorraine Ayrton (@lorraineayrton) reported from Bolton, England@virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end
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Lorraine Ayrton (@lorraineayrton) reported from Bolton, England@virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup
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Lorraine Ayrton (@lorraineayrton) reported from Bolton, England@blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x
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Darren Thomas (@DagsJT) reported from Warrington, England@virginmedia So it looks like the router resetting was the start of a bigger issue. Router appears to be having issues again. Your diag service thinks the router is switched off but it certainly isn’t.
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Damon (@thestuchy13) reported from Billinge Chapel End, England@virginmedia It's a fault you was suppose to fix yesterday at 4.15 in the area but still hasn't been fixed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keith J Hudson (@wotsithead1) reported@virginmedia utter crap.
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Yata (@Obvcop) reported@mowatb @HarisA1995 @virginmedia I think the only solution is to badger them until they send engineers out to fix it, the site is still saying no fault. They also told me to resart on the phone and I could connect with slow speeds, which worked for a bit, but after I restarted again I lost all ability to connect
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Izabela Mnich (@IzabelaMnich) reported@virginmedia Please read emails to your ceo. I spent days trying to contact Virgin to sort my problems like many other people. FB your chats phone calls emails nothing works You have no respect to your customers! For telecommunication company you don’t know much about communication!
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CorruptJenrick (@CorruptJenrick) reported@virginmedia It's simply that 0.1mb upload means we cannot work from home. Downloads never affected
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becca (@beccacscott) reported@virginmedia we live in a london terraced house and ur wifi doesn’t even reach the kitchen fix it please !
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Black Pearl 🇬🇩🇬🇧 (@RyMoVSP) reported@virginmedia is Virgin media down? My TiVo has cut... Error codes W02 & V53??
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andy (@a7powell) reported@virginmedia I’m with you.....520mbps to my router...only 110mbps coming via WiFi with a range of about 6m.....awful awful service 😢 I’ve spent 6 hours today in total trying to fix it, no compensation, no fix, only been hung up on three times...I didn’t even shout or swear...#snowflakes
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Yata (@Obvcop) reportedCome on @virginmedia your site says no faults in g67 but it's clearly down for thousands. Can you let us know what's happening
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Why (@OhGodPlsNOO) reported@itsthetube Oh you poor thing, As bad as virgin media was, i switched from sky to them and even at it's worse....is 10x better
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john liversedge (@jd64liversedge) reported@virginmedia I better not miss the grand national because of your poor service 😡