Virgin Media Outage Report in Wigan, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wigan come from postal codes WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Bolton, Warrington, Altrincham, Wigan, Leyland, Skelmersdale, Prescot, Irlam and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV | |
| Bolton |
Internet | |
| Liverpool |
Wi-fi | |
| Bolton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
beth
(@alchteb) reported
from
Warrington, England
went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
-
David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
-
beth
(@alchteb) reported
from
Warrington, England
went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
-
Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.
-
Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes it's the same problem
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
-
Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!
-
knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits
-
Neil Atherton™
(@natherton90) reported
from
Rainhill, England
@virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.
-
KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia Hello virgin can someone look into my contract please getting nowhere speaking directly on the phone communication issues sorry to say My last Bill gone up to 84.25 the Sept its going up to 90.00 something for that im getting broadband up to 200mbps Tv mix & skysport
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.
-
knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬
-
Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia No reported issues. Used the guide before - it’s why I moved the router. Poor signal is because I moved the PS4 5ft across the room. But it’s less than 5m away from the router in a straight line - obscured only by the floor and the tv is sits next to.
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated
-
knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs
-
PENALTYPOOL
(@DJGlassBack) reported
from
Liverpool, England
Why is my wifi not working yet again @virginmedia beyond a joke now
-
Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
-
ann
(@lestervose) reported
from
Haydock, England
@virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help
-
Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Leede3874
(@leede3874) reported
@virginmedia Fix ye flipping Internet 😭😭
-
Bradz
(@OGBradz) reported
@virginmedia when are you going to send an engineer to my address to install a new line?! Tried speaking to 4 representatives who were of no help. I’m paying you money next month and you haven’t even installed a new line to the front of my house
-
Foxy Scotsman 🏴
(@FoxyScotsman) reported
Looks like everyone everywhere is having issues with @virginmedia going down. I couldn't switch my house alarm off because it's controlled via WiFi, so my neighbours had to suffer a blaring alarm for about ten minutes until the internet came back on.
-
Thats How Good I Am
(@HobRob4) reported
@virginmedia And spend hours on the phone explaining the situation again? You seem incapable of dealing with customers who have a repeat problem, look up my history and then call me. Customer service my ***
-
Michael
(@Mvdg999) reported
@virginmedia my internet has been down intermittently for over 2 weeks now
-
Chris Hammond
(@ChrisHa64278376) reported
@virginmedia Hi John, the connection to the box outside was done ages ago. With respect, customer service @virginmedia is absolutely appalling. We phone repeatedly and get cut off after holding for close to an hour - your people are not interested in helping. Have you seen customer reviews?
-
Ciarán L
(@ciaran_88) reported
@parkie1888 @virginmedia I agree, Try every night to contact them but to no avail, My WiFi is poor, I have the same hub for over 5 years But they don't care as i have nearly another year on our contract, Will you respond here @virginmedia
-
Louise
(@loopylou0141) reported
@virginmedia I can't access my account none of the links work. The email with my bill wont open I get oops something gone wrong I have tried everything HELP
-
Stuart MacPherson
(@SupremeStu) reported
@virginmedia I have been waiting 11 weeks and called 8 times to get my password and security reset, you always tell me you will send me a letter which never arrives. The last time I called the customer service girl told me "to let bygones be bygones and let's move forward".
-
Nayr 🏴🇪🇺
(@EzPzJoystiq) reported
If you are currently thinking about changing Broadband or moving home and having to choose a provider, do not choose Virgin Media, it might be the worst BB I have ever had, and I was around during the dial-up days...it's ******* rotten...(after 2 years of using it)...👍