Virgin Media

Virgin Media Outage Report in Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 11/27/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Bolton, Chorley, Warrington, Leyland and Wigan.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSt Helens Total Blackout
United KingdomBolton Wi-fi
United KingdomLiverpool Internet
United KingdomChorley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • HazelHendriksen hazel hendriksen (@HazelHendriksen) reported from Haydock, England

    @virginmedia I have and no service tv service issues reported

  • Sammi__T Sammi T (@Sammi__T) reported from Wigan, England

    @virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough

  • 52Normski Norman Williams (@52Normski) reported from Bryn, England

    AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.

  • FayaadhB Fayaadh (@FayaadhB) reported from Bolton, England

    @virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles

  • RaheemaValera Raheema Valera (@RaheemaValera) reported from Urmston, England

    So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph

  • OneBodyJen Jen Mercer (@OneBodyJen) reported from Liverpool, England

    @virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!

  • millsy17 Claire Mitchell (Mills) (@millsy17) reported from Liverpool, England

    @virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia Well it’s just shit service! Both wired and wireless devices and on all devices

  • 52Normski Norman Williams (@52Normski) reported from Bryn, England

    AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit

  • LiamFitzy9 Liam Fitzpatrick (@LiamFitzy9) reported from Liverpool, England

    @sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday

  • annbenedict9 annbenedict (@annbenedict9) reported from Brinscall, England

    @virginmedia surgery phone line keeps cutting out on patients- national issue I am told

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    **** @virginmedia shit internet!😡

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    @virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!

  • thecraigthomas Craig Thomas (@thecraigthomas) reported from St Helens, England

    @virginmedia you are just awful at customer service and fault management. I am utterly appalled

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Liverpool, England

    @virginmedia WHY is your online accounting so so bad. Page never loads

  • nahkmcilxxx Kerry (@nahkmcilxxx) reported from Roby, England

    @Jfarrell92 @virginmedia Get the asda shit head x

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Yes problem in the pr7 area all bloody day.

  • HazelHendriksen hazel hendriksen (@HazelHendriksen) reported from Haydock, England

    @virginmedia I need some technical help as my equipment is faulty. Tried all the resets and followed advise but box keeps going into standby. Also not been loading any tv planner or what’s up next for weeks. The box is over 7 years old. Think a technician would be helpful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1FactHunt1 FactHuntUK (@1FactHunt1) reported

    @virginmedia Lols. 25 hour outage so far in #se4 you can polish a **** but it still stinks! #virginmedia #virginmediadown

  • banter_good Good Honest Banter (@banter_good) reported

    @djk994 @virginmedia Yeah their routers are bloody terrible. Why I bought an external router

  • Stanplatt Stan (@Stanplatt) reported

    @virginmedia Still an unhappy customer but @virginmedia going silent. They want me to pay more than 100% more than new customers #shafttheircustomers

  • silver_cyclist Lee Griffiths (@silver_cyclist) reported

    @virginmedia over 24 hours with unstable and unreliable broadband which, as a home worker, means I am losing money, nothing on the service status, not fixed by rebooting the hub, nor a factory reset of the hub.

  • JulianCole5 Julian Cole (@JulianCole5) reported

    @virginmedia Hello there. Some weeks ago someone answered my tweet about the Virgin email no longer working on my laptop. Was told this was a problem that was being worked on. Still can't access those emails...

  • ValapadBeachDog I love the beach (@ValapadBeachDog) reported

    @virginmedia we have been a customer for 5 years. We have this white router from Virgin which constantly resets itself. Currently too slow for smart TV. We have fullhouse membership. How do we get the black intelligent box and booster pods? Thanks.

  • philturner83 Phil Turner (@philturner83) reported

    @virginmedia broadband is still down in ST4 3QE area. Any idea when it will be fixed. It has been off since yesterday.

  • Invincible03_04 Young Gunner (@Invincible03_04) reported

    @virginmedia still waiting for a call back few days later which I was would be done in the next hour To make a poor service even worse The tech support advisor has made changes without consent & added services which increases my bill & no consent or verbal agreement was given😡

  • scottmagee1 scott magee (@scottmagee1) reported

    @virginmedia Well I'm always told by Virgin Media support staff that loss of service is automatically compensated. My loss of service was for 4 1/2 days and was part of a bigger local outage that was very well documented. What's my next step?

  • monk3ybarz Monk£y Bar$ (@monk3ybarz) reported

    @virginmedia If it's taking 48 hours to do a repair it would suggest you don't have the staffing levels to deal with the amount of issues you currently have. I don't believe the issue is so bad it's taking this long to replace infrastructure