Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Leyland, Wigan, Warrington, St Helens, Bolton, Skelmersdale, Prescot and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Leyland |
Total Blackout | |
| Wigan |
Internet | |
| Wigan |
Total Blackout | |
| Warrington |
Internet | |
| St Helens |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
from
Bolton, England
@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
@virginmedia anyone working today to help with a query?
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Warren Davies
(@wptd17) reported
from
Warrington, England
@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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Ayub Zumla
(@AyubZumla) reported
from
Boothstown, England
@virginmedia Shocking customer service. Renewed my contract last week , received a loyalty discount, and now received a email with the contract showing full price in excess of £100! 20 plus years of loyalty! #ridiculous #loyalty
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Keenan
(@emmakeenan25) reported
@virginmedia Hi, still having trouble. Playback of recordings and Netflix/ other apps We're resetting router and boxes at least once a week. Surely that can't be right? We didn't have this trouble before we moved to the 360 boxes
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Andy M
(@AndyM85724805) reported
@virginmedia So: 1. Had broken TiVo box. Ended up being mis sold 360…but box still broken 2. Passed from one person to the next in customer services, all repeated the security process and then got my password wrong 3. Customer services do not understand requests
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Ray McLean
(@mornay07) reported
@virginmedia must renew my existing package. Been with Virgin for 15 years. Told by my Virgin contact that as an existing customer I cannot benefit from the online Black Friday deals. If this is correct, not the best way to treat customers in a cost of living crisis. Just saying!
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subhasish dasgupta
(@subhasish17) reported
@virginmedia Understood but owner haven't received the email. Can u please check if they sent email to the correct email address please 🙏 I told that I am heavily loosing my work due to this.. please help
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Andy M
(@AndyM85724805) reported
@virginmedia 4. Bought box set on TiVo moved to 360 and it’s gone. Customer services advice is I buy it again. I had to threaten to leave until they refunded me 5. Very difficult to get hold of someone to speak too…. I could go on and on
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Helen McCarthy
(@tweetheart4711) reported
@virginmedia Thanks KF, I understand your point, but I think 36 hours of non-existent or very intermittent service in one week merits a discount on next month's bill as well as an apology.
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Maria Lane
(@butmummylane) reported
@virginmedia I appreciate it but you can’t do anything help as you’ve said .. all you can do is email the area manager .. someone was supposed to have phoned me . My number was added to the complaint for area manager to phone me but nobody has ! Im not sure what u will be able to do ..
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Claire Gavaghan 💙🇺🇦
(@clairegavs) reported
@virginmedia @virginhelp Wired and Wireless is not working.
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Claire Smalley
(@ClaireSmalley12) reported
@virginmedia I’ve called several times, but will call once more if it’s a promise of resolution. What options should I go through on to get to the right team?
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Wintermute Kernel
(@WMKernel) reported
@virginmedia Hello, yes this has been a problem all week and continues today. It was better for a bit this morning, teams was at times unusable this afternoon. All the lights on my modem indicate things are fine, but they’re clearly not.