Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN6, WN3 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Skelmersdale, Liverpool, Bolton, Wigan, Prescot, St Helens, Altrincham and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Wi-fi | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia Called your service promised a call back on Wednesday Didn't happen Rang on Thursday Was hung up on Rang back Unsympathetic operative promised call back 72 hours Will it happen tomorrow highly skeptical You have taken more than £300 from me and lied
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia The point is this was raised Wednesday I was promised a call back that afternoon Chased it up in Thursday Promised a call back by midday today at the very latest Each time I do contact your centres have to listen to awful hold music for hour and often get hung up on
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*scousenat🌈
(@scousenat) reported
from
Liverpool, England
@virginmedia I did it says Everything is working fine... tell that to my dismal WiFi signal
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer
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Paul Walsh
(@walshy31) reported
from
Liverpool, England
@virginmedia Sorry back in work today! Would adding boosters help?
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia So your promises mean nothing nor customer service. I ha e spent so much to e explaining my self and my issue. If I say I will do something I will do it. When I rang the centre yet again this morning I was again assured that a call back would be made today
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Jonathan Marshall
(@liverpool_Jon) reported
from
Liverpool, England
@virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT
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Acko *
(@Acko_79) reported
from
Liverpool, England
@M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.
-
*scousenat🌈
(@scousenat) reported
from
Liverpool, England
@Cragsi_77 @virginmedia getting my notice to leave soon as I can if they can’t sort it tomorrow but im not sticking with this crap till October
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia I cant get a WiFi signal unless I’m sat next to the router 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 anything you can help with its becoming more and more annoying
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia I have contacted you I got in touch this morning owing to complete outage It was confirmed I would be getting called today for complaint call back Guess what you failed again
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Hollymac66
(@Janemcloughlin7) reported
from
Bolton, England
@virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Honestly becoming fed up with the service provided by @virginmedia — feel like I’m constantly trying to fix things.
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Wilcox
(@Rossi2k) reported
@virginmedia Call back was in regards to poor service received. 28 days to sort a complaint? Complaint was raised back in February this year!!! I was told at one point a manager would call me back within 3 days. That was late Feb/early March. No one has called. Feel let down #poorservice
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Joanne Walker
(@villabird1970) reported
@virginmedia Service resumed at 10pm last night. But it meant we missed the football match on Sky sports....No issues so far today
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Ross Wilcox
(@Rossi2k) reported
@virginmedia I was told it is all listed in my records. It refers to my elderly disabled parents being left with no way of calling for emergency services if needed for 8 weeks. Dangerous situation during a pandemic I think. Also being misled / poss lied to as well.
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Natalie
(@Natalieshill) reported
@virginmedia Hello - yes because of Covid restrictions. And yet you seem to be installing new customers with no problem (I had virgin installed and removed during lockdown 1!) Other companies are coming out to do home installations too, so can’t understand it, especially when it’s really imp.
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loraine howard
(@moonstar124) reported
@notsupermum @virginmedia I’m with talk talk , not had any problems and so much cheaper than virgin media
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Steve Lish
(@lishyEFC) reported
@virginmedia I’ve tried everything, turning off alexas etc, it’s just gone really poor coverage wise, the hubs about 5 years old so assume it’s had its day, everything they have tried hasn’t worked, pay a lot of money for it being so poor as well !
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Natalie
(@Natalieshill) reported
@virginmedia Yes no problem, that would be good. Thanks
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Chimpy12321 (twitch)
(@EGreenhill1) reported
@virginmedia The issue is, Virgin Media decides ive had enough upload speed for the day and cuts me off... I have phoned that number and a robot tells me they are very sorry for the issues and there is NO repair date scheduled.
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Richard Ian Gosnold
(@rigos101) reported
@virginmedia No the service has been down since Friday 16th - not acceptable.
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Kesha Heaven
(@kheavene17) reported
@virginmedia Yes I have, there is an issue in the area yet again, it's a constant thing but some of us are working from home and need the internet to be functioning