Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Leyland, Warrington, St Helens, Altrincham, Chorley, Prescot, and Skelmersdale.

City	Problem Type	Report Time
Bolton	Total Blackout	2 days ago
Wigan	Wi-fi	3 days ago
Leyland	Total Blackout	5 days ago
Wigan	Internet	6 days ago
Warrington	Wi-fi	7 days ago
St Helens	TV	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  LeChonk (@J_w_D94) reported 3 minutes ago from Horwich, England

  @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

• 
  Mrs Smith (@SmithysMaud) reported 5 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Mrs Smith (@SmithysMaud) reported 5 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  IanRob79💙 (@IanRobEfc1878) reported 9 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Jonesy (@RWBJ1997) reported 9 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  James (@jgrailpics) reported 13 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Graeme Radebe (@Radebreast) reported 13 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Paul Stockton (@pstock62) reported 16 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  CryptoDan2k (@CryptoDan2k) reported 29 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 30 minutes ago from Wigan, England

  @virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 31 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Paul Regent (@PaulRegent1) reported 35 minutes ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 37 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 42 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  CryptoDan2k (@CryptoDan2k) reported 43 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  Liz Tuite (@tuite_liz) reported 48 minutes ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

• 
  Mrs Smith (@SmithysMaud) reported 50 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Steve Pouncey (@Steveo67) reported 57 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Maureen StewartJones (@supergran22) reported 58 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Kevin Dudson (@Duddydudson) reported 59 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess Stocks (@jrstocks89) reported 1 minute ago

  @virginmedia @StevenDent35621 Was going to say. You are already aware and it’s a 2 week fix

• 
  Rachel (@sixtiesrachel) reported 1 minute ago

  @virginmedia @saltyy_savage This isn't an isolated issue. It is happening to many people. What is going on? @MartinSLewis

• 
  Paul (@JayDillinger123) reported 2 minutes ago

  Shocking service again from @VirginMedia who fail to provide access to Sky Sports Plus on the opening day of the EFL season. I was looking forward to watching Derby County. Seems you don't get what you pay for. #dcfc #dcfcfans

• 
  Jai Tan (@JayTinl33) reported 6 minutes ago

  @cmwba @virginmedia absolute bollox service and support ,considering how much we pay for this. this is what happens when american corporations buy uk companies #virgjnmedia

• 
  JulieH (@eirwenjulia) reported 7 minutes ago

  Cannot wait to end contract with @virginmedia 12 months of hellish service, 5 engineers, new equipment, now probs again with Sky Sports, please do not join Virgin, Ive told my friends whatever you do DONT.

• 
  Neil Skivington (@glentfc27) reported 7 minutes ago

  @virginmedia That's all well and good but everyone is paying for a service......which we aren't getting presently.

• 
  Kathy Miller (@KathyMi25429227) reported 8 minutes ago

  @virginmedia I am NOT setting up a passcode. I ought to be able to SPEAK HUMAN TO A HUMAN. I gave spent an hour amd finally spoke to someone but am still complaining to Ofcom 4 a variety of reasons about appalling customer service

• 
  lifeaintgreat24 (@lifeaintgreat24) reported 8 minutes ago

  @virginmedia 23 years as a customer I have just had to cancel due to your rep being unable to offer any kind of deal remotely close to what I am currently paying for this years renewal

• 
  Mike Hughes (@mike96hughes) reported 10 minutes ago

  @SeanSpencer2004 @SkySportsRL @virginmedia They’re ***************. Ours has been down for 3 weeks now. I got a text off them last week saying it’s all fixed. It certainly isn’t 🙃

• 
  Pete (@PeteNCFC1862) reported 14 minutes ago

  @Lindstar24 Look up Databank, all the big 3 do it , goes back to 2021 when Virgin Media O2 initiated it via the Good Things Foundation, but Vodaphone , 3 , also via community hubs , food banks , charities. EE BT do similar to help data poverty .