Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 02/27/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Leyland, Warrington, St Helens, Bolton, Skelmersdale, Prescot and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Wi-fi
United KingdomLiverpool Internet
United KingdomLeyland Total Blackout
United KingdomWigan Internet
United KingdomWigan Total Blackout
United KingdomWarrington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Alison_hh Alison Hesketh-Holt (@Alison_hh) reported from Leyland, England

    Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!

  • Liam_Hawksey Goth Scouser (@Liam_Hawksey) reported from St Helens, England

    @virginmedia Never mind, I reset the box and it’s fine now

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Liverpool, England

    @virginmedia @BryanThePirate I pay for the highest package you have and I dont have the v6 box I very rarely have bloody wifi like this morning it's not working again! Time after time after time it breaks down

  • thecraigthomas Craig Thomas (@thecraigthomas) reported from St Helens, England

    Broadband download issues a few weeks back, now On Demand TV not working for Manifest. Ridiculous time on hold to try to get through to your team. I’m not feeling the love @virginmedia

  • SeanRSorby Sean Sorby (@SeanRSorby) reported from Liverpool, England

    @virginmedia you’re broadband service is a disgrace. Constant reoccurring issues. Ur not paid for a service to work half the time you’re paid for it work all the time. Your help service is also a joke. Ppl reading canned responses, never really understanding or offer any reason😡

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Liverpool, England

    @virginmedia @Beany_13 What about in L8 9UU its been down all morning

  • Sex_chameleon Foxy stoat (@Sex_chameleon) reported from Warrington, England

    @Satoonerist @virginmedia Totally agree, I've just been pissed about trying to get through to cancellations, I refused technical help and and engineer and I'm going to take a chance that my neighbours are right and Talk Talk is decent these days.

  • ShitofHan Hannah (@ShitofHan) reported from Liverpool, England

    I hope to god my mum gets rid of @virginmedia this week! Sick of her paying like £112 for shut service. I’m constantly on 4G

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.

  • rossmitton84 Ross Mitton (@rossmitton84) reported from Bolton, England

    @David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!

  • Sex_chameleon Foxy stoat (@Sex_chameleon) reported from Warrington, England

    @virginmedia Because that's something you should have offered 4 months ago before the endless hour long phone calls, not something you should have offered only when I went though 3 different people to cancel. I also can't take a day off work for an engineer during August.

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    TWO hrs spent on to @virginmedia trying 2 fix my continuous starting up screen. Was promised a call back the following evening, which never happened !!! Feel I have been more than patient, to be majorly let down #whatamipayingfor 😡

  • Childwallcable Tony Zeverona (@Childwallcable) reported from Liverpool, England

    @virginmedia you have the worst customer services I have ever experienced from being cut off during calls to failure to call back

  • allensmith566 Allen Smith (@allensmith566) reported from Bolton, England

    Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia strange I read all the posts about Virgin customers ringing up about cancelling services and Virgin offering them a better deal however I ring up and cancel a service with no trouble at all, not even offering a lower price, your loss #virginmedia

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia COM103473607 but as I said I have a deadlock letter.... I have no confidence due to the fact your company seems to neglect the real issue here! Telling my 82 yr old mother her dead husband ordered Sky Movies from the grave! A service neither of them are/were interested in

  • Hortini Rick Houghton (@Hortini) reported from Liverpool, England

    @virginmedia your telephone automated payment is beyond dreadful. Not recognising my new debit card. Been on hold to your woeful customer services for 26 minutes. And your hold music is terrible. #nothappy #badservice

  • allensmith566 Allen Smith (@allensmith566) reported from Bolton, England

    @virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍

  • textmaniaa Tracey Brooks (@textmaniaa) reported from Bolton, England

    @virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jon_weir Wonder Weir 84 (@jon_weir) reported from Fingal County, Leinster

    @weyland76 @ComedyCentralUK @virginmedia Yikes! That's not good. They should fix it!

  • BluntJabber BluntTalk (@BluntJabber) reported

    @virginmedia Still having issues:(

  • martyncann Martyn Cann (@martyncann) reported

    @virginmedia @virginhelp your service gone down in Swindon. Got no internet AGAIN!!!!! Will soon be moving to @Sky at this rate.

  • lucyivesey Lucy Lockett (@lucyivesey) reported

    @virginmedia 6+ hours being passed around on the web chat with minimal responses, no continuity and no resolution. Purchased M500 but advised there is no guaruntee of WiFi speed or continuous connectivity?!?🤯 Can somebody help please?

  • Smithers640 Jordan Smith (@Smithers640) reported

    @virginmedia My wifi has dropped and I am not able to access the Service Status on your website due to issues you are aware of. What's going on? #virginmedia #WiFi #outage

  • MrGrowSome1 MrGrowSome (@MrGrowSome1) reported

    @virginmedia yes i got the exact same information as last time. i have the logs from all of the speed tests i have done since 14/09/2020 which is when i first noticed the issue

  • XRECTRA_ George (@XRECTRA_) reported

    @virginmedia yooo why my WiFi so Slow getting a 0.04 upload speed sound

  • v1nn13jo vincent joe (@v1nn13jo) reported

    @virginmedia 41 days and still counting to hear from you regarding my complaint.....just cancel my contract and refund me 2 months of rubbish Internet.... you have made it easy for me to clearly prove to myself over the last 2 months I dont need @virginmedia

  • Hafsaaaaa__ Hafsaaaaa (@Hafsaaaaa__) reported

    @virginmedia Hey, I’ve got a Hub 3.0. Over the last couple months, I have noticed a frequent service outages. It is super random and we need to reboot the router which can take atleast 15 mins. It’s happening too often and I’ve got a wired connection. Why and what can be done?Thx

  • johnmdow John (for it is he) -=CMDR Chewbury=- (@johnmdow) reported

    Oh look. VirginMedia is down. Again.