Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 03/14/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Warrington, Prescot, Liverpool, Wigan, Chorley, Leyland, St Helens and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomWarrington Wi-fi
United KingdomBolton Total Blackout
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service

  • WillNesbit78 Will Nesbit (@WillNesbit78) reported from Rainford, England

    @virginmedia Yes. It's broken.

  • CalvinBWFC1984 Calvin Williams (@CalvinBWFC1984) reported from Leigh, England

    Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!

  • REDney REDney (@REDney) reported from Bolton, England

    @virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    @virginmedia We have and it resent a signal to our box however we now have very intermittent service.

  • WhitingColette Col.stavoess. (@WhitingColette) reported from Euxton, England

    @virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    Any issues in M29 area @virginmedia as per usual, the internet is down.

  • cyhveize Cyhveize (@cyhveize) reported from Liverpool, England

    @simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful

  • cfraz172 claire fraz (@cfraz172) reported from Rainhill, England

    @virginmedia got a problem with the TiVo box it’s the second box - tried to reset two days ago and delete everything has been on the screen since then - any suggestions as this has been nothing but trouble and for £122 per month is a joke

  • alan_seeley Alan Seeley (@alan_seeley) reported from Liverpool, England

    @virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    @virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps

  • ResidentStevil7 𝕾𝖙𝖊 (@ResidentStevil7) reported from Hindley, England

    @virginmedia No problem. I haven’t done that but I will do it now 👍🏼

  • oliviaella_x liv (@oliviaella_x) reported from Atherton, England

    20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

  • Arun49300071 Arun (@Arun49300071) reported

    @virginmedia I have tried multiple times to get my kit and for connection. No one is taking the ownership of the issue and just transferring the call around. Just wondering where do i complain about the Virgin media customer service.

  • delphiswimslate DelphiSwimsLate (@delphiswimslate) reported

    @virginmedia But I’ve had intermittent service for weeks and when calling I was told issues started on the 4th Dec and won’t be resolved until 21st Dec. That’s a really long time. It doesn’t help that these online self-serve pages say that everything is ok.

  • jaokait jaokait (@jaokait) reported

    @geekypastimes @virginmedia Ey, if you are having packet burst issues. Make sure your pagefile is set to correct drive. My friend had similar issue and we spent ages trying to figure it ut. Turns out pagefile was on old hdd causing burst when offloading memory.

  • trmo67 Allan Williams (@trmo67) reported

    @virginmedia Thanks for zero help then. Still in my cooling off period, so maybe just best to return to Sky.

  • mejulie64 Julie Bailey (@mejulie64) reported

    @virginmedia absolutely 💩service! Down since 9th December, 2 engineers, new equipment but it’s a fault in the street cabinet - I’ve said that since day one!!! Just fix the bloody thing, it’s beyond a joke now 🤬

  • Stev1446 steveR (@Stev1446) reported

    @virginmedia Hi for some reason I can't get into my emails anymore please help

  • VoxelCubed Peep the Vox (@VoxelCubed) reported

    @virginmedia As of right now it’s still down everything can connect it’s just providing internet

  • orion_678 Adrienne Leonard (@orion_678) reported

    @virginmedia Such a waste of time and resource. Ordered a month ago and external work was done by 3pm yesterday, but would have to wait almost 4 weeks for the internal installation and spend the holidays without TV or Internet. Just an unacceptable way to treat your customers

  • Rock_Avalanches Stuart Dunning (@Rock_Avalanches) reported

    @virginmedia Well, you're back finishing the neighbours install this afternoon- almost like that would be the time to fix it, rather than Tuesday. £8.40 a day compensation does not help.