Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Warrington, Bolton, Wigan, Leyland, Prescot, Billinge Chapel End, Skelmersdale, and Chorley.

City	Problem Type	Report Time
St Helens	TV	21 hours ago
St Helens	Internet	2 days ago
Warrington	Internet	2 days ago
Bolton	Internet	3 days ago
Wigan	Internet	6 days ago
Wigan	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 41 seconds ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  IanRob79💙 (@IanRobEfc1878) reported 1 minute ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Maureen StewartJones (@supergran22) reported 4 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Mrs Smith (@SmithysMaud) reported 11 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  CryptoDan2k (@CryptoDan2k) reported 22 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  LeChonk (@J_w_D94) reported 27 minutes ago from Horwich, England

  @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

• 
  Tom Rushton (@tomrushton88) reported 29 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Mrs Smith (@SmithysMaud) reported 29 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 32 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Adam (@agarnett) reported 35 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Carol Rowles (@CallyRaven) reported 39 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  James (@jgrailpics) reported 42 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Christopher Fox (@ChrisFoxRacing) reported 45 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  Elisabeth Hilton (@elisabethhilto4) reported 47 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Anne McCormack (@1AnneMcCormack) reported 48 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Carol Rowles (@CallyRaven) reported 54 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 55 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Elisabeth Hilton (@elisabethhilto4) reported 55 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  kevin.james (@pillbo01) reported 58 minutes ago from Bolton, England

  @virginmedia That number is a automated response not a customer service agent and an utter waste of time

• 
  Andy McGill (@andrewjmcgill) reported 59 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adz (@MrAdz259) reported 7 minutes ago

  @virginmedia I sent a notice of cancellation on 16/03/26. So my service would end and be disconnected on 16/04/2026, as advised by one of your customer reps.

• 
  entrustTMF (@entrustTMF) reported 9 minutes ago

  @virginmedia Seems fair comment-they aren't sensible! Googled "how effective making complaints to @virginmedia is" and came up with some very negative feedback culminating in: "customer feedback AND regulatory data suggest their handling of complaints is often seen as inadequate" Oh dear🙁

• 
  Paul Turner (@st07pat) reported 9 minutes ago

  @virginmedia Morning My wife has received an email from you with pre contract details attached for someone that is obviously not us Not a problem as will just delete the email but guessing whoever it should have gone to is sat waiting for the mail

• 
  Witter (@Witter10995102) reported 10 minutes ago

  @indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad

• 
  MARK KIRK (@kirkycando) reported 15 minutes ago

  @virginmedia @keithapearson I agree ,been much happier and have a lot more time on my hands since I left and don't have to be ignored by their customer (lack of) service.

• 
  Paul Groadey (@PGroadey19230) reported 15 minutes ago

  @vmbusiness AGAIN ....LOCKED OUT MY ACCOUNT SINCE 02 WANTED ANOTHER E MAIL ...... I AM 1 OF "THOUSANDS" COMPLAINING ABOUT THIS ISSUE ! BIGGEST MESS UP SINCE THE 02 MERGE. IF CUSTOMERS HAVE NOTHING TO DO WITH 02 IE A SIM OR PHONE WHY DO PEOPLE NEED A BACK UP E MAIL FOR 02 ?

• 
  jason morgan (@Jason29wctb) reported 18 minutes ago

  @virginmedia It's your firewall blocking port 3074 I found on Google, it's a known problem for years apparently, virgin have no interest in fixing it ,I'm pricing up bt fftp

• 
  SageAFK (@SageyAFK) reported 23 minutes ago

  @jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.

• 
  Martinayres65@outloo (@Martinayres65o1) reported 25 minutes ago

  @virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it

• 
  CrankyGeek (@pepetideo) reported 29 minutes ago from Oxford, England

  @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?