Virgin Media Outage Report in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Prescot, Wigan, St Helens, Bolton, Billinge Chapel End, Skelmersdale, Warrington, Chorley, and Leyland.

City	Problem Type	Report Time
Prescot	Internet	2 days ago
Wigan	Internet	3 days ago
St Helens	Wi-fi	3 days ago
Bolton	Internet	4 days ago
St Helens	TV	5 days ago
Wigan	Wi-fi	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  soph✌ (@Sophgrimmy_) reported 3 minutes ago from Wigan, England

  It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia

• 
  Grolshy (@JonGre69) reported 3 minutes ago from St Helens, England

  @virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house

• 
  M S L U C Y 💟 (@MsLucyOpenshaw) reported 3 minutes ago from Bolton, England

  It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.

• 
  Crypto🃏 (@redjoker1999) reported 5 minutes ago from Urmston, England

  @virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.

• 
  My name is Michael (@Horwichbloke) reported 7 minutes ago from Horwich, England

  @sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 8 minutes ago from Euxton, England

  So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬

• 
  Lisa Patel (@Lisa_P117) reported 9 minutes ago from Horwich, England

  @virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!

• 
  Dan the Man 🏳️‍🌈 (@pendo86) reported 12 minutes ago from Rainhill, England

  The internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!

• 
  Ray Mondoosh De'luce (@raydeluce) reported 13 minutes ago from Bolton, England

  @virginmedia Is there an issue in area 20, no TV or Wi-Fi

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 14 minutes ago from Wigan, England

  @virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 18 minutes ago from Euxton, England

  @virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.

• 
  Trains (@radio_caroline) reported 23 minutes ago from Haydock, England

  Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 24 minutes ago from Euxton, England

  @virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits

• 
  LIAM REILLY🌹 (@LIAMREILLY20) reported 25 minutes ago from Warrington, England

  @virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 33 minutes ago from Euxton, England

  @virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 35 minutes ago from Euxton, England

  @virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs

• 
  Steve 🎗🎗 (@SteveHaylesALAW) reported 44 minutes ago from Walkden, England

  @virginmedia is there any issues in the M28 area. I have no phone or broadband but your app says service status is ok

• 
  John Eastham (@bigjeast) reported 50 minutes ago from Wigan, England

  @virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 54 minutes ago from Euxton, England

  @virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 60 minutes ago from Euxton, England

  @saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rose Cooney (@rosecherished) reported 5 minutes ago

  @virginmedia Tried the community which gave suggestions regarding all the troubleshooting I’d already carried out as if I’d go there first without trying everything first & ringing up VM or Apple just sends me back down the same rabbit holes without listening

• 
  Jonathan Bannon (@jonathan_bannon) reported 5 minutes ago

  @virginmedia @BigIssue Why do people sell the big issue for years and years, the guy outside my M&S has been there longer than most of the staff?

• 
  Peter Nolan (@peterjnola) reported 6 minutes ago

  @virginmedia 2 hours wasted. Bowled over by how bad this is. They did confirm I've been mis-sold though but nobody willing/able to do anything to support

• 
  Peter Nolan (@peterjnola) reported 7 minutes ago

  @virginmedia Why is it not possible for you to get a complaint handler to call me. I'm without an important service having been mis-sold a product by you. Baffling that nobody is trying to sort this

• 
  Paulo Pampolin (@PauloPampolin) reported 11 minutes ago

  @virginmedia you work there should know. but the “engineer” who was here said that he needs to run the cable. how do you sell a product and fail to deliver?

• 
  Jakob Schmidt (@JT_Schmidt) reported 12 minutes ago

  @virginmedia I can not remember who I spoke to but this is now getting kafkaesque and borderline fraudulent. I tried to text the bot using the number you provided about canceling and after I waited a full day to get an answer I just got a text which started the whole the process again.Poor!

• 
  Alan Jessop (@DixieJessop) reported 14 minutes ago

  @virginmedia She has wasted most of her day already so if its not going to be today please advise I am at a loss why everything is so slow and difficult

• 
  Ron Powell #joinaunion @GMB_Union (@diveron50) reported 16 minutes ago

  @virginmedia hi is there an issue with mobile phone network unable to get a signal in my locality

• 
  A rodent by anyother name is just as squeak (@OdeanMarik) reported 19 minutes ago

  @virginmedia For over a MONTH I've been trying to get fixed the call barring feature that blocks private calls coming through. Each time your agent says there is an issue at YOUR end, it's fixed and IT NEVER IS! nothing gets done! Now AGAIN on phone 40+minutes waiting!! @MartinSLewis

• 
  Will Wambeek (@UKWillGeorge) reported 20 minutes ago

  @virginmedia The AJ fight we paid for wasn’t clear! Every fight had blurry parts and at times it would cut out