Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Warrington, Prescot, Liverpool, Wigan, Chorley, Leyland, St Helens and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Warrington |
Wi-fi | |
| Bolton |
Total Blackout | |
| Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@KairenK @virginmedia @virginbroadband I've been lucky 10 months working from home yet to go down
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Rachel Walker BLACK LIVES MATTER
(@Moonface1975) reported
from
Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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MIKEY🍻
(@mikey26_mikey) reported
from
Urmston, England
46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****
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Geoff
(@gms11uk) reported
from
Liverpool, England
@virginmedia Stay disconnected should be the tag 1 hour waiting to get through on the phone to get a 24 hour fix to go back the next day to the same no connection They direct you to the web but it does not answer your question My recommendation dont trust a virgin experience no
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
@virginmedia what is the problem with catch up and on demand
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Pete Vella
(@pete_vella) reported
from
Risley, England
@virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.
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Marie Hardman
(@MarieHardman13) reported
from
Clayton-le-Woods, England
@virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.
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Amanda Archer
(@mand102) reported
from
Haydock, England
@virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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Dave Fildes (Fylo)
(@DaveFildes82) reported
from
St Helens, England
@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
NEVER NEVER NEVER JOIN @virginmedia
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
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Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Do you have an issue in the Liverpool area. Service status saying no issues. But no internet@rebooted hub 3 times still no joy. Tried calling 151 and 150 and get an engaged tone @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea
(@Andrea_SELondon) reported
@virginmedia Still down in SE26, our whole street is out but your service status says it's fixed. It's not. Are you aware of the problem? Phone and TV out too.
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conor brennan
(@Brennan91Conor) reported
@virginmedia Again your customer service team are non existent having tried them again this morning.. Can you please DM me so I can give you my account details
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Hannah Gerrard
(@HannahGerrardxx) reported
Virgin media internet is the worst ever
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jonesy
(@jonesy55069032) reported
@virginmedia My internet has been cutting out on wifi and cabled. Had issues dragging on for 6 months + engineer visit with no resolution & your “guarantee” apparently only relates to speed which is ridiculous. Multiple times not had callback when promised. Now left in limbo wanting to cancel
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Kevin Pickard
(@kevinpickard88) reported
@virginmedia Still nothing, 3rd day of outage. Costing a fortune in data tethering costs.
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Davies
(@DeltaDeltaOBE) reported
@virginmedia Yep problem in area… again!! Twice this week.
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SHANNY
(@shanny987) reported
@virginmedia woke up this morning feeling fine, next thing you know broadband is down, now I'm having to head into the office (COVID Central). Will you reimburse my travel cost?
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Karl
(@irutsun) reported
@virginmedia Hey! Yeah getting weird slow loading on some pages and DNS probe errors. Not sure why! Seems very intermittent.
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Jordan 🎃
(@octobersvxryown) reported
@virginmedia I can’t report it because apparently your website / service status to report it is also down. Using both 5G & my Wifi connection doesn’t make a difference. Gives me a virgin media error status.
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Karlim00
(@karlim00) reported
@virginmedia How long is this going to take? I physically cannot take days of the net being down. you are forcing me in a position where I have to go and find another provider.