Virgin Media Outage Report in Wigan, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wigan come from postal codes WN2 and WN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Wigan, Liverpool, Bolton, St Helens, Warrington, Altrincham, Leyland, Skelmersdale and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot |
Phone | |
| Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Bolton |
TV | |
| Wigan |
Internet | |
| Bolton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
-
Marie Hardman
(@MarieHardman13) reported
from
Clayton-le-Woods, England
@virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.
-
Kreases
(@DJKreases) reported
from
Urmston, England
@mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.
-
Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
-
Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
@virginmedia what is the problem with catch up and on demand
-
Dave Fildes (Fylo)
(@DaveFildes82) reported
from
St Helens, England
@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
-
Geoff
(@gms11uk) reported
from
Liverpool, England
@virginmedia Stay disconnected should be the tag 1 hour waiting to get through on the phone to get a 24 hour fix to go back the next day to the same no connection They direct you to the web but it does not answer your question My recommendation dont trust a virgin experience no
-
Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
NEVER NEVER NEVER JOIN @virginmedia
-
PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!
-
Amanda Archer
(@mand102) reported
from
Haydock, England
@virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!
-
Pete Vella
(@pete_vella) reported
from
Risley, England
@virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.
-
Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
-
Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
-
Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.
-
john mccoll
(@codge123) reported
from
Warrington, England
@virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.
-
PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
-
Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
-
Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
-
Rachel Walker BLACK LIVES MATTER
(@Moonface1975) reported
from
Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
-
MIKEY🍻
(@mikey26_mikey) reported
from
Urmston, England
46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ali
(@Ally_bee92) reported
@virginmedia Can’t connect anything to our internet other than 2 phones. Tried resetting, leaving turned off. No issues in the area and cables all fine. Can’t get past the “run a test” bit on the website. Please can we just get someone out to look at it?
-
Dylan
(@Dylan93053349) reported
@virginmedia Awful service do not enter a contract with them unless they can guarantee you broadband service as they work that bit out afterwards. waiting since August 2020 for my own line , instead I have some cowboy engineering which splits my neighbours supply 👎 and dosent !
-
Dylan
(@Dylan93053349) reported
@virginmedia awful service by virgin media , connected a euphemism for bodged my broadband with the neighbours line for the 2nd time , now it dosent work , 45 mins on the phone to customer (no)service , wfh impossible
-
Matt
(@Matt31549095) reported
@virginmedia @IanMarsdenGB This tweet is completely incorrect. The price rise applies to all contracts unless you are a vulnerable person, irrespective of whether you are in a fixed term deal. This tweet is horribly misleading and just incorrect, the price hike was bad enough…
-
Lynn FG
(@LynnFreyaG) reported
@virginmedia No help whatsoever, he gave me a number to ring Yodel and that’s not working
-
steve kesterton
(@steviekes74) reported
@virginmedia Is the Help page on your website not working deliberately @virginmedia?
-
mot leave
(@mot_leave) reported
@virginmedia That is completely untrue and the matter of subtitles are within your control. I'll not accept that and I will continue to make an issue of it on twitter. You fail on every front in the subtitle area, no programmes are s/titled on Virgin Three, unacceptable AR
-
ChristinaB 🏴
(@ChristinaB216) reported
@virginmedia Your retentions team have now cut me off. I’m being perfectly pleasant and polite on the phone but I’m starting to get REALLY pissed now. So unprofessional and just downright rude.
-
emily cornell
(@emcornell4) reported
@virginmedia when are you going to fix the service in Colchester? You seem to have continuous problems!
-
✿.｡:.* 𝒞𝓁𝒶𝓇𝑒 *.:｡.✿
(@ItsClareBitches) reported
@virginmedia Omg I’ve tried that! I told you this, I was on hold an hour and it cuts off. The service is disgusting I’m going to look for another provider idc if I have a contract!