Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Bolton, Warrington, Altrincham, Wigan, Leyland, Skelmersdale, Prescot and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
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| Liverpool |
TV | |
| Liverpool |
||
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Jim Ewart
(@ewart71) reported
from
Leyland, England
@virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Kathy Louise
(@KathyyyLouiseee) reported
from
Liverpool, England
@virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
£1260 per year for a 3rd rate service #VirginMedia
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Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
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Gareth barlow....
(@Bwfc1976) reported
from
Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
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Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢
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Tweety Pie 🐥
(@HelenLloyd66) reported
from
Chorley, England
@virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet
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Kevin Burke
(@fraudsterboosh) reported
from
Urmston, England
@liaml11l @virginmedia @virginmedia please can you confirm if you’ve had known issues with your service in the M41 area over the last 24hours. 3 valued customers here experiencing issues. Many thanks @mattbrown322
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Carla Zuill
(@carlazuill) reported
from
Urmston, England
@BSaundersSport @virginmedia Their service is really annoying me. I was supposed to switch to @SkyUK this month but the pandemic had other plans. Now I feel like I’m trapped in a relationship with a man with malfunctioning body parts 🥴
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chloe clayton🦋
(@chloeclayton7) reported
Virgin media are the absolute worst.. how can the WiFi always be broken😩
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Delta Blue
(@Delta_Blue1) reported
Can anyone recommend a good Broadband/TV provider that isn’t @virginmedia Down for the third time this week, right at the start of an important customer call #ClownShow
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Vonnie Doll 🏴
(@MrsEyvonne) reported
@virginmedia Nah your service is shite, always has been from day 1! The only thing I’m checking is how long it is until I can cancel my contract with yous and your ****** broadband 🙌
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Jackie Crawford
(@jackined) reported
@virginmedia I need to cancel sports sub. Been on hold for 38 mins. Please contact me to cancel Account:180554101.
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David John Harris
(@davidjohnharris) reported
@virginmedia my service went live on 10th July - ultimate oomph. Still havent recieved SIM card. Have raised multiple complaints, had several support calls - and still no sim. Am now out of pocket as having to use payg sim in mobile
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⚔️🦑Harper Lou🌸
(@SquiddyNoodles) reported
I'm just gonna put this out here cos my mother has tried tirelessly to get virgin media cos my current internet is borderline unusable most of the time but no matter how much we use the thing to find out what service we can get we NEVER hear from them does virgin actually exist
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Wynne Mitchell
(@wazzaster) reported
@Vicky_Outen @virginmedia @MartinSLewis I am usually just asked for 3 random letters/figures from password and whether I am the account holder. Never been asked for bank details
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Indrazed
(@Indezard) reported
@virginmedia came home after three days to find no internet at N6 in London. Two/three flashing green lights and have tried resetting several times. Can you help please? I have been on your online chat for over an hour and received no response.
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Vonnie Doll 🏴
(@MrsEyvonne) reported
@virginmedia @Apuforu Virgin are THE worst for WiFi, spent months in my area laying cables for ‘super fast fibre optic! apparently. I just use my data at home as the the WiFi is non existent! Can’t wait until the contract is ended so I can change! Thinking of using a pigeon carrier or smoke signals..
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Ibrar Mughal
(@IbrarMughal1981) reported
@virginmedia Congratulations! My Virgin Media broadband service is down once again after 6 day loss of service. It had only been working for around 24 hours. Is there an issue in the Birmingham B9 5TE area?