Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Warrington, Wigan, St Helens, Prescot, Leyland, Skelmersdale, Darwen, and Newton-le-Willows.

City	Problem Type	Report Time
Bolton	Internet	7 hours ago
Warrington	Internet	14 hours ago
Wigan	TV	16 hours ago
St Helens	Internet	18 hours ago
Wigan	Internet	3 days ago
Bolton	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  John Kelly (@John_Kelly17) reported 3 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Anne McCormack (@1AnneMcCormack) reported 5 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Kerry Louise (@KerryKez7) reported 6 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  dannyWAFClannon (@DannyLannon) reported 9 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Mrs Smith (@SmithysMaud) reported 14 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  James (@jgrailpics) reported 17 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  IanRob79💙 (@IanRobEfc1878) reported 18 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Liz Tuite (@tuite_liz) reported 18 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Alan Dean (@alandean1878) reported 26 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  kevin.james (@pillbo01) reported 30 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  Tom Rushton (@tomrushton88) reported 31 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 35 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Gary Banks (@GaryBan47314801) reported 36 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 41 minutes ago from Wigan, England

  @virginmedia Yeah.. apparently its down in WN1 but nobody is telling me what's wrong or how long it will take. I need Internet to work.

• 
  Tom Rushton (@tomrushton88) reported 42 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Gemma ≅ (@SimpaticoGem) reported 45 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 45 minutes ago from Warrington, England

  Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!

• 
  Adam (@agarnett) reported 50 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Jonesy (@RWBJ1997) reported 56 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Heneghan (@robheneghan) reported 5 minutes ago

  @virginmedia Thanks for being no help whatsoever? 3 days no internet but as usual you guys don’t seem to care. Shocking service as usual….

• 
  control alt de ligt (@JohnnyHynes2) reported 6 minutes ago

  @virginmedia Not working cheers mate go on off for no reason before the big game

• 
  1836golf tour (@1836golftour) reported 10 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.

• 
  Dr A (@thetweetslayer) reported 12 minutes ago

  03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????

• 
  David Owens (@DavidOw38948049) reported 14 minutes ago

  @virginmedia Tried numerous times to contact you (not a customer) for someone come to my home and remove virgins outside media biz and associated cables as they are unused, not required and unsightly Webb site just ask repeatedly if I am a existing/ joining customer and repeats

• 
  Martin Shrimplin (@MartinShrimplin) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.

• 
  ebrahim akooji (@ebrahim1234) reported 19 minutes ago

  @virginmedia please sort your service out internet on and off for a week could not watch the england game outage for a week not acceptable

• 
  Susan Fish 💙 (@Sushisu1) reported 20 minutes ago

  @virginmedia I have received through the post a new remote Virgin 360 control which I didn’t ask for or even want and since I received it my service has been terrible. Plus whereas Netflix was free with Virgin now I have to pay!! Money making to pay your fine? This is rubbish.

• 
  Jet_Piranha🔞 (@Jet_Piranha) reported 24 minutes ago

  @virginmedia broadband has been down for 13 hours so far and the estimated fix is still 11 hours from now, what is going on?

• 
  Ana Cristina ϟ (@_AnaCristina_) reported 26 minutes ago

  @virginmedia can someone please help with my broadband, it has now been own for 2 days