Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 03/15/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Warrington, Prescot, Liverpool, Wigan, Chorley, Leyland, St Helens and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomWarrington Wi-fi
United KingdomBolton Total Blackout
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my

  • shellc11 michelle cunningham (@shellc11) reported from St Helens, England

    @virginmedia can you please confirm how long my tv will be down WA9 area, its been off for over 36 hours 😳

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia I deleted the apps from my phone to reinstall and try again but now they won’t download and my friend has the same issue of not the account holder when he is on app

  • thereal_rookie Paul Rooke (@thereal_rookie) reported from Prescot, England

    @virginmedia Already checked, your website says we have issues. Just disappointed that I have missed what sounded like a good @F1 race

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp Why have you rang me twice today offering to fix my broadband issues when I HAVE NOT called to report any??? Cold calling at its finest!

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    @virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it

  • hoppyrules69er Stephen Hopwood (@hoppyrules69er) reported from Liverpool, England

    Is there a problem with the wifi @virginmedia in liverpool 🤔🤔🤔

  • charl_middo Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!

  • mrphilliptipton Phillip Tipton (@mrphilliptipton) reported from Haydock, England

    The interminable menus on the Virgin Media customer line lasted 3 minutes and 20 seconds just now, most of it being lectured on how efficient this would make my as yet unanswered call.

  • Michael85600050 Michael (@Michael85600050) reported from Rainhill, England

    @virginmedia how can you say you're reliable when we haven't had broadband for 14 hours with no explanation and ever increasing promises as to when resolved? Virgin Media has failed me and others in the Rainhill area. As we say in the North- shite service

  • Michael85600050 Michael (@Michael85600050) reported from Rainhill, England

    @virginmedia gross incompetence shown in L35 area today. Basically no broadband for 14 hours. No indication as to why and each hour the time of resolution extended. Not a good advert for the service. Go with Sky is my suggestion

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    WiFi app and it says nope I’m not working at all. The Virgin media account app says I’m not the main account holder but I am and always have been. Virgin customer service and products score out of 10 for brilliant is 1 for rubbish

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    Try to contact @virginmedia on there faulty mobile service or wifi but call keeps ending without me doing any thing

  • philstandish Phil (@philstandish) reported from Bryn, England

    @virginmedia Hi. I've had major issues since I rejoined Virgin just before Christmas. I was passed to the Elite team, who did what they could to resolve the Wi-Fi signal issues I was having. Now in the last 48 hours the WiFi has gone down twice for several hours. But yesterday TV & phone too

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors

  • hoppyrules69er Stephen Hopwood (@hoppyrules69er) reported from Liverpool, England

    @virginmedia Cant sign in as it's the landlords account 🙄🙄🙄

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @virginmedia hi!! We're having issues calling our landline from Vodafone mobiles. Have googled and it looks like it's a porting issue. But one of your technicians has just called and talked to me like I'm stupid and told me it's not. Can you help???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rio_Devoe SassyOrangeCreamsicle (@Rio_Devoe) reported

    @BlissMoore @Anni_ManDown @virginmedia I was with them but now I know better they’re horrible to their customers

  • Becca_JF21 Rebecca Franks (@Becca_JF21) reported

    @virginmedia Hi there, I'm trying to log in but have forgotten my password. Every time I go through the reset process I'm told by your website that the relevant page is broken. How do I reset my password in that case? Thanks!

  • Pinklady66 Snoopy (@Pinklady66) reported

    @Sarahca34957734 @virginmedia @virginmedia that is a very good question . Why cant was the #ChauvinTrial not shown live on your network ?? Why are the freeview channels not on .???

  • knutinthesun Knutinthesun (@knutinthesun) reported

    @totallykeen @SkyUK @virginmedia I’m about to cheat! If this q mini box interrupts another program by loosing internet connection! Surely I shouldn’t have to reboot it every night half way through programs! Apparently it’s a known fault? Please help!

  • AnnaShuran Anna Maria Shuran (@AnnaShuran) reported

    @standardrewards @virginmedia But they fast send email how did we do or bill reminder!!!! By email but never send email to me that they taking away my Tel line !!!!! Or letter

  • sexymanda30 Manda Tye (@sexymanda30) reported

    @virginmedia Maybe @schuler_lutz can help as the ceo? So fed up of being passed from pillar to post. Perhaps @SkyUK offer best customer service

  • sumeet_firodia Sumeet Firodia (@sumeet_firodia) reported

    @virginmedia I already received a respone on letter as well stating apologies But that does not solve thd problem N if its 28 days do u want me to raise complaint for every disconnection ?

  • Juggzy Juggzy Malone (@Juggzy) reported

    Hi @virginmedia - after you fixed my internet I had great speeds for a week so I cancelled the change to @TalkTalk - and as soon as that had gone through my speeds went down and I started dropping off again. Why is that?

  • Cinister09 Cinnamon (@Cinister09) reported

    @virginmedia They say they are ringing from Virgin Media my Internet provider... To which I respond usually with "I'm not stupid try again" They insist they are from Virgin Media and I'm deffo getting my Internet from you guys... I usually hang up at that point. I've asked 20+ times now.

  • JayDhokia JayDhokia (@JayDhokia) reported

    @virginmedia Why doesn’t someone call me and give me a better deal after 13 years of loyalty. Customer services won’t even match the deal of new customers! My disconnection has been submitted... KMM77007452V3414L0KM