Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 03/19/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Liverpool, Warrington, St Helens, Prescot, Wigan, Chorley, Leyland and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton TV
United KingdomBolton Wi-fi
United KingdomLiverpool Internet
United KingdomWarrington Internet
United KingdomSt Helens Internet
United KingdomBolton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • AidenMontgomery Aiden Montgomery (@AidenMontgomery) reported from Westhoughton, England

    Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!

  • borntorun127 Sid (@borntorun127) reported from St Helens, England

    @virginmedia Is there any coincidence that since i said i was closing my account, both Tv & Broadband have crashed 3 to 4 times daily? And you'll expect me to pay for this **** service

  • brollybruce Bruce (@brollybruce) reported from Dunham Massey, England

    @virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia your sales team are telling people that upgrading to 200 speed will fix WiFi issues. I was looking for a new deal but don’t want to sign up until it’s guaranteed I can get WiFi in more than 2 rooms. I live in a small 3 bed and I’m on my 2nd router which is worse

  • TezzP Tezz P (@TezzP) reported from Haydock, England

    @virginmedia wow! Does anyone actually still work at virgin media? 45 mins on hold on one call, 35 on another number,off your website, I'm suppose to be getting a text with a link to a website, never received it! Trying to discuss my contract, which is at an end, remove services

  • sheilahibberd Sheila Hibberd (@sheilahibberd) reported from Rainford, England

    @virginmedia please help V6 box is playing up, causes tv to keep going off from a few seconds to making tv turn off. It is not the TV as works fine on freeeview

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia 1 tv went off showing error code. Other tv working. On website tried to sort with code. Didn't work, phoned 150 no luck as told service closed. On website it states Saturday 8-8pm. Not impressed as was on red button watching tennis. I need my big screen.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Having to use my phone data to tether my laptop for work as @virginmedia broadband has gone down. Ran through diags and it’s said an engineer needs to attend 🙄 Managed to get an appointment between 12-4 today which is surprising!

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    Honestly feel like the last few months have been a battle with persistent internet issues. It’s become tiring and stressful @virginmedia.

  • Michael_Gleeson Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    .@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.

  • andigill Andy Gill (@andigill) reported from Warrington, England

    @virginmedia You keep people waiting on chat for over 4 hours, you keep people waiting on the phone for an hour, you don't reply to earlier tweets just how do i cancel my contract

  • markrp64 MarkRP (@markrp64) reported from Liverpool, England

    @virginmedia is the WiFi down in Wavertree Liverpool. Tried rebooting our hub and still no success. Two days without WiFi. Tried phoning the other day but gave up after 50 mins,

  • Conor87 Concobhar Dochartaigh (@Conor87) reported from Liverpool, England

    @virginmedia I want to cancel my contract but can’t get through to anyone on the phone.

  • kfield82 Gamble free girl (@kfield82) reported from Billinge Chapel End, England

    Trying to drop some items from my @virginmedia. They increase the price 🙄 the service is slow, old and far too expensive. Then get kept on the line for ages 😩🙄

  • DagsJT Darren Thomas (@DagsJT) reported from Cuerdley, England

    And @virginmedia broadband appears to be having issues again. After losing it for hours on Friday due to a local area issue, my connection appears to have gone again and the router is constantly rebooting and searching for a connection. Not a stable service whatsoever.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia Visit was put on hold as you later found you had a wider issue. It was resolved after a few hours so not too bad. Not sure how happy my boss was at me not being able to get online though...

  • cathcrilly Catherine Crilly (@cathcrilly) reported from Liverpool, England

    Guys I know the world is a toilet and very bad things are happening but if there's going to be one thing to tip me over the edge, it'll be the Virgin Media interface. Absolute fiasco every time you go to watch anything 🆘

  • brollybruce Bruce (@brollybruce) reported from Dunham Massey, England

    @virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously

  • scousenat *scousenat😘 (@scousenat) reported from Liverpool, England

    @virginmedia im ready to throw your modem in the bin and get onto the ombudsman you don’t provide a service you false advertise and your charging me for nothing!!

  • scousenat *scousenat😘 (@scousenat) reported from Liverpool, England

    @virginmedia Via text messages and phone calls and get no where ...I was told an engineer was visiting it never happened lodged a complaint and heard nothing back I went out of this contract now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RNeacsu Razvan Neacsu (@RNeacsu) reported

    @virginmedia All services are down for 10 minutes now. What's happening??? We rely on your internet to work from home. And now everything is down, internet, TV, phone. Surpisgky the service status states only the Phone is down which is not true. All services are down.

  • jack_sears Jack Sears (@jack_sears) reported

    @virginmedia I’ve recently moved house and tried to transfer my services to my new house. You were unable to provide the service in the area and now you’ve charged me £240 to leave the contract early. How on earth is this fair?

  • LiberdadeMarisa Pim Pam Pum (@LiberdadeMarisa) reported

    @VirginMediaIE No internet at all in D7. It has been ups and downs for the past 6 days. Virgin doesn't respond to costumer service calls or texts. The least Virgin media could do is post some sort of message on its page to alert it's costumers.

  • GSXBoy William Killiner (@GSXBoy) reported

    @virginmedia never buying a mobile from virgin again. Ill just get a sim from them. **** the stress, i can do without it.

  • loubie_lou79 Louise Harlow (@loubie_lou79) reported

    @virginmedia no Internet, phone-in or WiFi again had this issue in our area on Tuesday and the exact same thing again today. OL7 9LU any idea when this will be fixed?

  • LPBarbe Louis Barbe (@LPBarbe) reported

    @virginmedia so frustrating, several times last week and now this morning in the London N21 area no service broadband. Can’t make a claim as over several different days. No point being fast if you’re not reliable. WFH what a risk!

  • GSXBoy William Killiner (@GSXBoy) reported

    @virginmedia it shouldnt take almost month of calls and correspondence to sort this issue out. Also the number of incompetent people who give you duff info at the call centres is not really a surprise when you cant understand what they are saying.

  • TejSamra Tej Samra (@TejSamra) reported

    @virginmedia disgusted at your service of rectifying your mistakes. On the phone for over an hour, been cut off 3 times and all I keep getting is “I’m sorry” - you wasn’t sorry when you forced a sale on me or sent me bills for a service I haven’t even used yet.

  • tomsiclair_tom Tom Sinclair (@tomsiclair_tom) reported

    @virginmedia my broadband is down for the second day running any idea when this will be fixed? EN2 6UD

  • jack_sears Jack Sears (@jack_sears) reported

    @JulianKing_23 @virginmedia Hi Julian. Im facing the same issue Any tips of getting the charge removed?