Virgin Media Outage Report in Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Liverpool, Wigan, Bolton, Chorley, Leyland, Warrington, St Helens and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Total Blackout | |
| Wigan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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soph✌
(@Sophgrimmy_) reported
from
Wigan, England
It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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Terry
(@Terry_Crawford) reported
from
Boothstown, England
@virginmedia I repeat #joke poor customer service @SkyUK
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LIAM REILLY🌹
(@LIAMREILLY20) reported
from
Warrington, England
@virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...
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Steve 🎗🎗
(@SteveHaylesALAW) reported
from
Walkden, England
@virginmedia is there any issues in the M28 area. I have no phone or broadband but your app says service status is ok
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Blue cladding 🍺
(@EFC26PJ) reported
from
Liverpool, England
@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
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Oh Bother!
(@ohbother02) reported
from
Urmston, England
@virginmedia I’ve rearranged for tomorrow, but it shouldn’t take me to chase and keep phoning to correct your customer service failings
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
To all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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Rick Houghton
(@Hortini) reported
from
Liverpool, England
As usual shocking from @virginmedia trying to log on to my online account. Changed password and now it’s not accepting the new one or old one. They are terrible!
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia Is there an issue in area 20, no TV or Wi-Fi
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Sam Mawdsley
(@sam_churchstile) reported
from
Croston, England
@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣
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Crypto🃏
(@redjoker1999) reported
from
Urmston, England
@virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.
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Michael Griffiths
(@M__Griffiths) reported
from
Liverpool, England
Told @virginmedia last week I need to end my contract due to moving address....just got my bill through and they have removed the credit I was getting as I have been with them for so long all because I am leaving. Great service that isn’t it....what a joke !!! 👎🏻
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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Dan the Man 🏳️🌈
(@pendo86) reported
from
Rainhill, England
The internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!
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Terry
(@Terry_Crawford) reported
from
Wigan, England
@virginmedia are a joke!!! I just can’t resolve a simple issue with them! It happens every time... #HappyValentinesDay #ThursdayThoughts
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Wigan, England
@virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.
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Keiran
(@keiranb1) reported
from
Boothstown, England
@bt_uk I thought virgin media’s customer services was bad but my god bt tops the list, 1st advisor calls me a liar. Then the second one put the phone down on me after telling me no manager will take my call! @MartinSLewis
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Michael Griffiths
(@M__Griffiths) reported
from
Warrington, England
@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Denise
(@DeniseAA) reported
@virginmedia having broadband issues and website is down, need help!
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Kassy Bull
(@kassybull) reported
@rickardomonta @virginmedia Down in W3 too
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Stan Braganza
(@sbraganza) reported
@virginmedia my internet seems to be down like a lot of people here in #NorthLondon - we are in N14. I can’t load the status check page either on my mobile data
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🌊
(@stupidtrashrat) reported
@virginmedia internet down in w11? your site ain’t working as usual so like… i can’t even check. nice
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Kay
(@Kay75152518) reported
@virginmedia @ketu123 We can’t check the service status page it does not work when is this going to be resolved
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Sy Laserna 👾🍣
(@lasernaaa) reported
@Skinnybee1Hall @virginmedia I’m HA1… been out since about 8 as well. Their website ain’t even loading when you try to check status, also called their line and they are saying there isn’t an issue when there clearly is an issue. Virgin is down bad tonight.
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Stu99746
(@stu99746) reported
from
Wolverhampton, England
@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Ste White 🧲
(@stewhiteLFC) reported
Is @virginmedia down? I've not been able to get on the Internet all night. Turned off/on and reset a number of times, but no joy Been on hold for 20 mins so far
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Marco
(@GuttadauroMarco) reported
@virginmedia again with no internet as well as performance issue, and to top it off unable to get through to raise fault. If it’s not personal account, it’s corporate as well. This is becoming a joke!
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michelle 🎧
(@mitchyy97) reported
Virgin media needs to fix their ****