Virgin Media Outage Report in Wigan, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wigan come from postal codes WN3 and WN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Leyland, St Helens, Bolton, Bretherton, Skelmersdale, Warrington, Prescot, Altrincham, Leigh, Upholland and Roby.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Liverpool |
Internet | |
| Leyland |
Total Blackout | |
| Wigan |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
GeordieManc
(@geordiemanc70) reported
from
Urmston, England
You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....
-
Toby Varsanyi
(@tvarsanyi) reported
from
Bryn, England
@virginmedia after 15 years loyal custom I decide to cancel my contract because I am moving home and you charge me £50 in cancellation charges. Classy. I won’t be using you again.
-
Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
-
Nick Poynton
(@reg14reg) reported
from
Bolton, England
Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!
-
Mike Leigh
(@mikeleighwigan) reported
from
Wigan, England
@virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed
-
DUMBO
(@DumboFi) reported
from
Golborne, England
@virginmedia any chance of a new remote your website is broke and your call centres hang up very rude
-
Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia Can they help do you think?
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
-
TonyD
(@tonydavo22) reported
from
Liverpool, England
@virginmedia absoulute joke.. c Worst customer service
-
Jen Hinds
(@JenHinds) reported
from
Warrington, England
@virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.
-
Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia I don’t want DIY I want the service I pay for in my 3 bed house!
-
Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
-
Mark wright
(@wrightm716) reported
from
Urmston, England
Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.
-
Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
-
Shaun Glover
(@shaunyg1985) reported
from
Warrington, England
@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
-
Nick Poynton
(@reg14reg) reported
from
Bolton, England
@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
-
Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Yet another WiFi and TV outage. Hence another...
-
Jai Mistry
(@j_dip) reported
from
Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
-
Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia Would love it if they could come out and fix it, last visit did the best he could but I wonder do BT have better equipment?
-
Jack Concannon
(@concan93) reported
from
Haydock, England
@virginmedia I have recently moved house the new house has 2 virgin wall sockets one downstairs one up, plugged in down stairs we get 500mbps but we want the hub upstairs so we plugged it into the upstairs wall socket everything is live but now only get 50mbps? Any fix to this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Suzy
(@suzybrrr) reported
@virginmedia Returning equipment, billing issue and multiple other issues, can I please be provided with an email address of someone that can help?
-
Randymash
(@Randymash) reported
@KizaTweets @JustKaalin @virginmedia Virgin media is a ****** nightmare honestly, worst service in the UK Also with Sky here and they never go down, if they do it's usually like once a month so they can push updates to Routers but other than that it's rare. 500 download 60 upload for 50 quid (after the 18 months)
-
Lesley Ann Weir
(@LesleyAnnWeir1) reported
@virginmedia I would rather not on an unsecure social media/public platform. I don’t think Twitter is the most appropriate place to discuss the issues that I have
-
Duane Kellock
(@DuaneKellock) reported
@UKMattHarris Virgin media emailed me that they were working in my area on 6th October. Turns out it's today, while I'm working at home! No email to say its changed! Bunch of cowboys who don't give a damn about customers!
-
RunaChallenge
(@DanBassrunner) reported
@virginmedia Well it doesn’t really help to customers who 100% rely on your services. In my household I have 2 people who work from home and another who is currently studying from home.
-
BiSurvivorsNetwork
(@NetworkBi) reported
The film is available to rent or buy on the virgin media store and on Amazon prime. For financial or logistical help accessing the film please feel free to get in touch. CWs of the film are available on our previous thread about the event.
-
will sevco for food.
(@disrumpam) reported
@virginmedia so after 3 visits from engineers the issue that they all claim To have fixed is still happening like clockwork. Your what's app is as much use as your Internet service in the morning. Paying top dollar yet constantly dropping signal etc. What a farce
-
Matt Lynch
(@mjlynch) reported
@virginmedia Hi, it now says 16:00. There’s no sign of technicians in our area either. This isn’t good enough, it shouldn’t take 2 days to fix a fault with no real info on what the problem is. Almost seems like customers are being lied to.
-
Adanan Khan
(@AdananKhan47) reported
@virginmedia @virginhelp I've identified the issue - the hub is still broadcasting an SSID even in modem mode which is interfering with the mesh network
-
Mike Hammond
(@MikeRHammond) reported
@virginmedia I must say this is the poorest experience I have ever had for someone wanting to become a new customer. Attempts to reach you to contact are nearly impossible and when successful the promises are broken the next day.