Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 02/26/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Leyland, Warrington, St Helens, Bolton, Skelmersdale, Prescot and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Wi-fi
United KingdomLiverpool Internet
United KingdomLeyland Total Blackout
United KingdomWigan Internet
United KingdomWigan Total Blackout
United KingdomWarrington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.

  • JenHinds Jen Hinds (@JenHinds) reported from Warrington, England

    @virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.

  • KarlTwist Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience

  • DannyWyattXXX Danny Wyatt | OnlyFans 25% off (@DannyWyattXXX) reported from St Helens, England

    Anybody else having Virgin media problems? #virginmediadown

  • lynielou72 Lyne (@lynielou72) reported from Warrington, England

    @virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.

  • GaryBeggs_8 Gary Beggs (@GaryBeggs_8) reported from Liverpool, England

    @virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !

  • charl_middo Charlotte Louise Middleton (@charl_middo) reported from Liverpool, England

    @virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @virginmedia I don’t want DIY I want the service I pay for in my 3 bed house!

  • Reducedfatross Ross Walker (@Reducedfatross) reported from Hindley, England

    Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown

  • ThePhilAtkinson Phil (@ThePhilAtkinson) reported from Liverpool, England

    Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    How do @virginmedia get away with charging an early cancellation fee because we are moving house (less than one mile away) when its impossible for them to provide a service... £240!!!!!!

  • GailCharnock Gail Charnock (@GailCharnock) reported from Shevington, England

    @virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Get your "resolution team" to actually read their emails and try resolving something?

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Diabolical customer service.

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.

  • KarlTwist Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia Yet another WiFi and TV outage. Hence another...

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.

  • BenjiMaccers Benji McLoughlin (@BenjiMaccers) reported from Haydock, England

    @virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KateBeaRubi Kate Morley (@KateBeaRubi) reported

    @virginmedia 'This is all I can do in my department'. So, no clue when/if we get wifi installed. Fun times... I would advise/suggest some joined up thinking, and one person dealing with things when they go wrong rather than putting the onus on the customer to clear up your mistakes

  • s711art ST👀 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@s711art) reported

    @xjamielister @virginmedia Iv experienced some of theeeee worst customer service with Virgin in the last few months

  • Poles72 MartyFGC (@Poles72) reported

    @Vass88 @virginmedia When they treat the staff as bad as they do it is little wonder they are short staffed

  • BobBeveridge1 Bob Beveridge (@BobBeveridge1) reported from Reading, England

    @virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?

  • Poles72 MartyFGC (@Poles72) reported

    @Jak_Collier @virginmedia Had enough. Very demanding place to work. Systems terrible. Contradictions abound. Constant change. Not good pay. Obsession with stats and league tables

  • KateBeaRubi Kate Morley (@KateBeaRubi) reported

    @virginmedia There isn’t an outcome. Again still no clue when we’ll have WiFi. Shockingly bad service...

  • Sorrell_Dowling Sorrell Dowling (@Sorrell_Dowling) reported

    @MishWeaver @virginmedia Sounds awful Mish - hope @virginmedia sort this out for you :(

  • ladypandapop Amanda°Davies (@ladypandapop) reported

    @virginmedia tried calling numerous times with no answer. Our WiFi is down as it is several times a week. I have checked the service in my area and says no reported problems. I need someone to contact me ASAP to rectify this problem!

  • Tanisha98246134 Tanisha (@Tanisha98246134) reported

    @virginmedia @virginmedia why is my internet still not working!

  • TheGushungo Gushungo (@TheGushungo) reported

    @virginmedia has to be the worst ISP in UK. 4 days with no internet. Nobody @ virgin media seems to be competent enough to resolve this. All I get is false promises, “we will call you back in 2 hours”. Absolutely pathetic.