Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Bolton, St Helens, Wigan, Prescot, Leigh, Leyland, Skelmersdale, Altrincham, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Warrington	Total Blackout	38 minutes ago
Bolton	Internet	21 hours ago
St Helens	Internet	2 days ago
Wigan	Internet	2 days ago
St Helens	Internet	2 days ago
St Helens	TV	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  TheAspiLawStudent #NoReturns (@LawAspi) reported 7 minutes ago from Chorley, England

  @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

• 
  Mrs Smith (@SmithysMaud) reported 8 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Liz Tuite (@tuite_liz) reported 12 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  Steve Pouncey (@Steveo67) reported 15 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Emma (@EmmaZhaan64) reported 20 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  kevin.james (@pillbo01) reported 22 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  CryptoDan2k (@CryptoDan2k) reported 24 minutes ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 28 minutes ago from Wigan, England

  @virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 29 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Gemma ≅ (@SimpaticoGem) reported 37 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Maureen StewartJones (@supergran22) reported 39 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Nathan Talbot (@nathantalbot) reported 39 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  Mrs Smith (@SmithysMaud) reported 40 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 42 minutes ago from Wigan, England

  @virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 44 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 50 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  CryptoDan2k (@CryptoDan2k) reported 50 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Tom Rushton (@tomrushton88) reported 52 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Barry Slater (@barrys59) reported 57 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  @AniAna98722504 (@AnianaAbrudan) reported 58 minutes ago from Urmston, England

  @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucia (@LadyLucia05) reported 5 minutes ago

  @UtilitaEnergy I'm abroad and unable to access my account via app or webpage, my family at home are unable to access it 1) He has visual impairment issues so is unable to read the meter, 2) @virginmedia is down so I do not know how much credit I have till I get home on Monday.

• 
  Anne Davis (@IHTP67) reported 6 minutes ago

  @virginmedia Yes they have checked it and I have. As others have said when using it, it keeps showing "account not recognised". Finally they have an engineer coming out tomorrow. The lack of any substantive customer updates shows no regard for customers, take the money and done.

• 
  NozzaOneHand (@NozzaOneHand) reported 16 minutes ago

  Just had to resign a contract with @virginmedia all because @CityFibre @toobbroadband won’t install on my street and give me access to cheaper gigabyte broadband it’s ridiculous having to pay stupid price in this day and age when there are companies out there doing for cheaper.

• 
  Style Conscious ✝️ (@StyleConscious) reported 17 minutes ago

  @virginmedia I need to speak to someone about my account. No one picks up the phone. The app can’t help me.

• 
  James (@James59973804) reported 18 minutes ago

  @virginmedia your service is absolutely **** why is my internet down!!!!!

• 
  Teddy (@txddyrilxy) reported 19 minutes ago

  @virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.

• 
  Simon Parry (@sparry951) reported 25 minutes ago

  @virginmedia In laws have NO TV again this evening. Status checker says there is a TV issue, LE2 9AA

• 
  Ted (@tkly57) reported 25 minutes ago

  @virginmedia I have had no TV since Thursday morning. Every year your prices go up above the rate of inflation and the is NO improvement in service. I have no reason to stay with Virgin Media.

• 
  Lucia (@LadyLucia05) reported 26 minutes ago

  @virginmedia Definitely loss of 1GB broadband, my home security is not fully funcioning either, its just not good enough, Ypur estimated time of fix is Wednesday 20th by which time i will have its been down since Friday, I expect to be receiving a substantial discount on my bill.

• 
  scouse sense@scousegranny (@scousesense) reported 28 minutes ago

  @virginmedia Ref: RS1001750194 or 100445413188 or 100445413196 Choose any but cancel asap and let me know when it's done