Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Warrington, St Helens, Bolton, Darwen, Newton-le-Willows, Wigan, Prescot, Leigh, Leyland, and Altrincham.

City	Problem Type	Report Time
Skelmersdale	TV	1 day ago
Warrington	Wi-fi	2 days ago
St Helens	Internet	3 days ago
Bolton	Internet	6 days ago
St Helens	Internet	9 days ago
Darwen	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Gemma ≅ (@SimpaticoGem) reported 36 seconds ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Colette Ellison (@colette2511) reported 50 seconds ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

• 
  Amanda Ralph (@aralph50) reported 3 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 3 minutes ago from Warrington, England

  Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!

• 
  UtilitaRian 🔶 (@SoloUtilitaRian) reported 5 minutes ago from Bolton, England

  With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

• 
  Liz Tuite (@tuite_liz) reported 18 minutes ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 20 minutes ago from Wigan, England

  @virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.

• 
  Tom Rushton (@tomrushton88) reported 26 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  CryptoDan2k (@CryptoDan2k) reported 29 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  Carol Rowles (@CallyRaven) reported 32 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Liz Tuite (@tuite_liz) reported 37 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  Kerry Louise (@KerryKez7) reported 40 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  CryptoDan2k (@CryptoDan2k) reported 44 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  Paul Stockton (@pstock62) reported 46 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Mrs Smith (@SmithysMaud) reported 47 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  @AniAna98722504 (@AnianaAbrudan) reported 52 minutes ago from Urmston, England

  @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

• 
  Nathan Talbot (@nathantalbot) reported 53 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  Graeme Radebe (@Radebreast) reported 54 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Carol Rowles (@CallyRaven) reported 59 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  kevin.james (@pillbo01) reported 59 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Lewis (@IanLewis299) reported 6 minutes ago

  @virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.

• 
  julie fountain (@juliefount) reported 7 minutes ago

  What an absolute joke @virginmedia are been asking for help for weeks but nothing.

• 
  Mimi Farid (@MimiFarid) reported 8 minutes ago

  @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!

• 
  alexander jordan (@alexanderjordan) reported 8 minutes ago

  . @virginmedia network down since Tuesday. Entirely down Tuesday, intermittent Wednesday, down again today, you keep changing the status and then advise to wait 21 hours to book an engineer, that would mean earliest visit Monday provided you don’t change the status again.

• 
  Grazie (@graziegee999) reported 11 minutes ago

  @virginmedia absolutely abysmal service. Take too much money for my new package. 2 hrs on chat. promised phone call within 48hrs....still waiting. 😡😡 Email to say its been resolved??? please advice

• 
  Sam Rees (@SamReesO) reported 13 minutes ago

  @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

• 
  Watson (@FarahSky) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Howard (@HOWARD301483152) reported 15 minutes ago

  Thank you virgin media for selling the phone network to 02 one of the worst phone companies in the world brain dead customer service stay well clear people

• 
  Rebecca Réva (@AvaniEbony666) reported 21 minutes ago

  @MartinSLewis is it really fair that with the below inadequate service and bills being messed about and not being able to se said WiFi properly should I really be paying the full @virginmedia bill even tho the problem hasn't been resolved??

• 
  WATCHING THE GAME (@Pass_Move) reported 24 minutes ago

  @virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.