Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Liverpool, St Helens, Warrington, Altrincham, Wigan, Leyland, Skelmersdale, Prescot and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
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| Liverpool |
Internet | |
| Liverpool |
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| Liverpool |
TV | |
| Liverpool |
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| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
from
Bolton, England
@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kavv 🏴
(@KavvMan) reported
@virginmedia Its both and for some odd reason the tv too. There wasnt an issue locally an hour ago. But the virgin status of my postcode has now up dated to a know issue with tv , broadband. Isit worth me still booking an engineer
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Ingmar Clarysse
(@IngmarClarysse) reported
@Omnomnick What do you mean first time... (but you're right about Virgin Media, their support/sales, etc are infuriating, not border lining, but pure harassment) I'm no longer with them. And that's a good thing.
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Mr Patriot
(@johnCam16457641) reported
@virginmedia customer services are pathetic Tried to log a complaint today and got cut off This is after wasting approximately 40 mins talking to their Bot on the messaging service 🤬🤬🤬
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Jane
(@janehetts) reported
@virginmedia Tried to use your service checker! Apparently there is another issue which hopefully will be resolved by 4pm (same as it said 36 hours ago!) Not confident this will be resolved as message the same as yesterday
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Rosan Sapkota
(@Rosh78) reported
@virginmedia We have issues with Network & trying to access the Virgin account however we can’t do that either. Need to talk to advisor to resolve this issue asap.
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Rosan Sapkota
(@Rosh78) reported
@virginmedia Lately, we have been experiencing many issues with our broadband, be it with slow netowork or it not working in general and it is not the first time this has happened it has been a constant issue. We are trying to access our my Virgin account and cannot due to some detail errors.
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Mel M
(@MelM09871507) reported
@virginmedia How can I cancel a non existing service when you keep me hanging on the phone for over 3 hours then you hang up and don't call me back and you expect me to pay you £288 disconnection fee I have paid you £56.00 out of the £112 you wanted im not paying anymore.
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Neil Roberts
(@CeolmundW) reported
Well, the IT/communications company @virginmedia locked me out of my email account last Friday and can't fix it for 5 more days. So if you need to email me, use my 3trees address. I'll be moving my email account from them so stick with the 3trees one for now. Merry Christmas.
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José Jacob
(@JoseJacobUK) reported
@virginmedia TV and broadband have been out for 4 days. Every time I book an engineer you cancel it saying it’s a network issue we will fix at our end. Just got a message “again” to say it’s working and it’s not. Now your phone number not working. I think after 10 years I’m done
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Mansukh
(@mmpa4) reported
@virginmedia Poor Wi-Fi signal in some rooms. Last week I was told to use Virgin Media Connect app to check Wi-Fi signal but somehow app does not connect to Hub. I called today for someone to guide me but cust services couldn’t help. I was told technical support will call me but no has called