Virgin Media

Virgin Media Outage Report in Wigan, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 03/14/2026 14:35

March 14: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Warrington, Prescot, Liverpool, Wigan, Chorley, Leyland, St Helens and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomWarrington Wi-fi
United KingdomBolton Total Blackout
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • pauldmcdermott Paul McDermott (@pauldmcdermott) reported from Newton-le-Willows, England

    @a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

  • fraudsterboosh Kevin Burke (@fraudsterboosh) reported from Urmston, England

    @liaml11l @virginmedia @virginmedia please can you confirm if you’ve had known issues with your service in the M41 area over the last 24hours. 3 valued customers here experiencing issues. Many thanks @mattbrown322

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia hi can help please. TV service down with new reinstalled tivo box

  • Stephjjmn Steph Nash (@Stephjjmn) reported from Wigan, England

    @stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.

  • helen_c_murphy Helen C Murphy (@helen_c_murphy) reported from Liverpool, England

    @virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭

  • Bwfc1976 Gareth barlow.... (@Bwfc1976) reported from Bolton, England

    @virginmedia I can't get in touch to cancel my Internet pls help me out

  • 2013jamiepep James Pepperd (@2013jamiepep) reported from St Helens, England

    £1260 per year for a 3rd rate service #VirginMedia

  • StewRuns Stew 🏃‍♂️🐐 (@StewRuns) reported from Wigan, England

    Dear @virginmedia the wifi out of your router is ****!

  • KathyyyLouiseee Kathy Louise (@KathyyyLouiseee) reported from Liverpool, England

    @virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet

  • ewart71 Jim Ewart (@ewart71) reported from Leyland, England

    @virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing

  • 2013jamiepep James Pepperd (@2013jamiepep) reported from St Helens, England

    I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia

  • carlazuill Carla Zuill (@carlazuill) reported from Urmston, England

    @BSaundersSport @virginmedia Their service is really annoying me. I was supposed to switch to @SkyUK this month but the pandemic had other plans. Now I feel like I’m trapped in a relationship with a man with malfunctioning body parts 🥴

  • ZHaxhifazliu Zeliha Haxhifazliu (@ZHaxhifazliu) reported from Liverpool, England

    @vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this

  • renzair Renzair (@renzair) reported from St Helens, England

    @virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    @JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.

  • colinlit colin littlejohns (@colinlit) reported from Liverpool, England

    @virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling

  • HelenLloyd66 Tweety Pie 🐥 (@HelenLloyd66) reported from Chorley, England

    @virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • madaboutchis Suzanne Owen (@madaboutchis) reported

    @virginmedia @Billy1Young It's not just Billy if you go onto down detector etc there are massive problems in Glasgow!!!

  • peterjrose1 Peter J Rose 1️⃣ (@peterjrose1) reported

    @virginmedia Very poor show from Virgin re getting an engineer out to us, despite being totally dependant on your service for communications between ourselves and our hospital medical team. Just spent hours on the phone to you and the best you could offer was next week...

  • reenapatel1985 Reena Patel (@reenapatel1985) reported

    @virginmedia The 'inconvenience' is causing me to have a break down and lose customers.😪 And we saw a few of your sales people trying to get more business in the area even though you can't look after loyal existing customers! We just the WiFi to work from 8-6 without rebooting the router!

  • NThorpy Nelly (@NThorpy) reported

    @BBCSport Big shout out to @virginmedia who thanks to how **** and unreliable their service is, I can't watch due to their endless TV and broadband problems. 👏🏻

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.

  • NThorpy Nelly (@NThorpy) reported

    @virginmedia Yes I just rang this number, had no option to speak to an assistant, just an automated response that informed me there's a problem so I can use my TV, phone or broadband but its okay because you expect to have it fixed by 3am tomorrow 👌 perfect! So I miss the game, cheers 😡

  • Billy1Young Billy Young (@Billy1Young) reported

    @madaboutchis @virginmedia G20 0UD for me and internet and tv is down 👎🏼

  • philnoz Phil Norris (@philnoz) reported

    @virginmedia An outage right now... seriously. During the biggest England game in years no internet and no tv. Roll on the end of my contract.

  • stuartspenceMFC stuart spence (@stuartspenceMFC) reported

    @virginmedia I asked to get put through to cancellations in the end because I've had enough I'm not paying for a service I cant get ,but they cut me off.

  • garyg530 gary gallacher (@garyg530) reported

    @virginmedia my internet is down I’ve reset router and still no impact is there a problem in area?