Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, St Helens, Wigan, Warrington, Prescot, Leigh, Leyland, Skelmersdale, Altrincham, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Bolton	Internet	8 hours ago
St Helens	Internet	1 day ago
Wigan	Internet	1 day ago
St Helens	Internet	1 day ago
St Helens	TV	2 days ago
St Helens	TV	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 3 minutes ago from Wigan, England

  @virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 11 minutes ago from Warrington, England

  Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!

• 
  Andrew (@andym1908) reported 16 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 19 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Tom Rushton (@tomrushton88) reported 23 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  dannyWAFClannon (@DannyLannon) reported 30 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Mrs Smith (@SmithysMaud) reported 32 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Colette Ellison (@colette2511) reported 35 minutes ago from Warrington, England

  @richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡

• 
  Gary Banks (@GaryBan47314801) reported 35 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Maureen StewartJones (@supergran22) reported 35 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  CryptoDan2k (@CryptoDan2k) reported 38 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  Mrs Smith (@SmithysMaud) reported 43 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Kevin Dudson (@Duddydudson) reported 45 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Emma (@EmmaZhaan64) reported 50 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Sharron Rawlinson (@SharronRawlinso) reported 51 minutes ago from Kirkby, England

  @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

• 
  CryptoDan2k (@CryptoDan2k) reported 56 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  NeckSausage (@NeckSausage) reported 56 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  CryptoDan2k (@CryptoDan2k) reported 58 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  owen southworth (@obpls1995) reported 60 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Maureen StewartJones (@supergran22) reported 60 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mec337 (@mec337) reported 3 minutes ago

  @virginmedia I can tell you the problem is with the head end. No great surprise there

• 
  Neil (@NeilOMahoney3) reported 7 minutes ago

  @AW4Eva123456 @virginmedia yeah I have the same problem with ITV

• 
  Ichigo Miruku 🔜 Kodachicon 🔜 Vtuber Valhalla (@ichigomiruku_vt) reported 9 minutes ago

  Anyone else having issues with virgin media internet today?!

• 
  Kylie McVicar (@kylie_mcvicar) reported 11 minutes ago

  @virginmedia is yer internet down. I had an engineer out today and now nothing is working tonight? I need help and can’t get help through the other channels.

• 
  Edna Krabapple 💙 (@EdnaKrabapple1) reported 14 minutes ago

  Anyone else having issues with 'channels not authorised' on @virginmedia? During the week, we couldn't get BBC1 for that reason but now it's other BBC channels.

• 
  Richard Davies (@RichardDavies20) reported 15 minutes ago

  @darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running

• 
  Bella Ciao (@Bella_Ciao_Free) reported 18 minutes ago

  @virginmedia Im in NG17 all my channels have returned after yesterday's issues but ITV1HD hasn't... Ironically ITV1+1 works but no actual ITV1.

• 
  Dean (@DSB4454) reported 19 minutes ago

  @virginmedia @ClassicSoulDJ You think the smiley face is funny? Many thousands of folk were disrupted by your crap network, including myself. Couldn't get through to customer service, nor sign in to my account. Only by looking at newspapers online did I discover the outrage. Virgin Media is a disgrace.

• 
  Nicola Thrussell (@NicolaThrussell) reported 21 minutes ago

  @virginmedia EN6 (Potters Bar, Hertfordshire) area completely down with no internet but app says no issues. Please can you look into this to and get it resolved.

• 
  Anne Davis (@IHTP67) reported 27 minutes ago

  @virginmedia in GU15 postcode your services have been down for 2 days. My parents keep getting fobbed off with it will be fixed by x time. Last were told it would be 48 hrs and that's passed. No updates on what is happening. When is this going to be fixed?