Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Bolton, Warrington, Altrincham, Wigan, Leyland, Skelmersdale, Prescot, Irlam and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV | |
| Bolton |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
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Will Nesbit
(@WillNesbit78) reported
from
Rainford, England
@virginmedia Yes. It's broken.
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
Any issues in M29 area @virginmedia as per usual, the internet is down.
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Raheema Valera
(@RaheemaValera) reported
from
Urmston, England
So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph
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Jen Mercer
(@OneBodyJen) reported
from
Liverpool, England
@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
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Calvin Williams
(@CalvinBWFC1984) reported
from
Leigh, England
Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Yes problem in the pr7 area all bloody day.
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps
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Sammi T
(@Sammi__T) reported
from
Wigan, England
@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
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Claire Mitchell (Mills)
(@millsy17) reported
from
Liverpool, England
@virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!
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REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
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Cyhveize
(@cyhveize) reported
from
Liverpool, England
@simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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INFILTRATA
(@theinfiltrata) reported
@virginmedia broadband is down since Wednesday, 6 January in EH1 area. #virginmedia #edinburgh
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Ben McLeish
(@BenMcLeish) reported
@virginmedia where can I upgrade my account to 500MB broadband? Can’t find it on the website. Existing customer.
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Confused Uneducated Nonprofessional Twat
(@whatisthisbox4) reported
@virginmedia Nope. I gave up after 1hr 30m. Have canceled the direct debit and emailed #virgin directly due to it. Been paying for a service that you don't deliver properly for 18months now, I'll swap to #EE or even #BT purely to get better CS,
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DC
(@dc_c77) reported
@virginmedia was on hold to customer services for over 1 hour then cut off! please can you DM me to arrange call back, intermittent broadband at the moment. Needs sorting for WFH/homeschool next wk
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Russell Whitworth
(@V96GLF) reported
Phone service restored! Good engineer from @virginmedia today. And he took away the shovel that the previous crew had left behind.
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SydMarNi
(@SydMarNi) reported
@virginmedia My app is showing service request today, my online account is showing a date of 6/1/21 between 8am and 6pm...
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Minal Patel - Marketing by Minal
(@Minal2804) reported
@akc1970 @virginmedia You would think. But they wouldn't know good service if tapped them on the shoulder and said "hello, I'm good customer service."
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Sam Marner
(@Marnerbanana) reported
@virginmedia I'm using the spare ethernet cables from a TP Link set to connect my PC directly to a Virgin Media hub but it cuts out every 5 mins (my mobile has a steady wifi connection to it throughout). Can you suggest a diff ethernet cable or is there a problem with the hub?
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Gavin Pritchard
(@skipper2k) reported
@virginmedia my mother is a TV, broadband and phone customer of yours. In order to get in touch there are a number of visual cues to get through, for example, click a picture or press a key that corresponds to part of the account password. My mother is blind and unable to see to
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Pete Vella
(@pete_vella) reported
@virginmedia They’re blaming it on ducting. There is no issue. My neighbours service is on and I ordered mine before them. Despite hours and hours being on hold and messed around and chasing and rearranging my work schedule for appointments, VM still mess it up. The whole system is useless