Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Bolton, Chorley, Leyland, Warrington, St Helens, Skelmersdale and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Total Blackout | |
| Wigan |
Wi-fi | |
| Wigan |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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FARNSY
(@FARNSY95) reported
from
Urmston, England
@virginmedia is the tv go app down as I am not able to sign in ?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬
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homer t bugga
(@buggadog) reported
from
St Helens, England
@virginmedia after 72hrs dealing with online customer services, all I’m gettin is pleasantries and no solutions. Intermittent broadband for weeks, can I start paying you intermittently?
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Maria McCool Davis
(@MariaMcCool) reported
from
Liverpool, England
@virginmedia one of my landlords has increased speed to 200mg in a property in L15 3JY but the speed still remains at 300kb. Is there a problem in the area?
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here
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Michael Vix
(@DallasCowboysMV) reported
from
Atherton, England
@virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response
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Dean
(@DeanPicko) reported
from
Warrington, England
Rang to downgrade @virginmedia package, spoke to 3 different advisors and it appears the prices are literally plucked from their arses on the spot offering less of a discount than at first 🤦🏻 no customer loyalty & staff dont care. Req cancellation after the poor service today!
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@virginmedia how do I make a complaint about the installation at my mums property?
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week
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GRT 🪐
(@jurrjurrtbull) reported
from
Liverpool, England
@virginmedia It says it’s fine in my area, maybe it’s the account transferring over. I can’t even sign in yet to see either :(
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.
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Chris Hall
(@Chris_Hall1312) reported
from
Liverpool, England
@virginmedia A bot service? 🙈 I can’t even get my issue resolved with human interaction so I would stand no chance with a bot!! Can you send me the best email / telephone number to use for your complaints team please? Thanks This is poor @richardbranson
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia again my internet is down. Down yesterday down today down 2 days before that. Only fix is to pull the power and force a reboot your routers are rubbish
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GRT 🪐
(@jurrjurrtbull) reported
from
Liverpool, England
@virginmedia The transfer is still processing I believe but the wifi is still down
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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S3sur3 Rand0m
(@S3sur3Rand0m) reported
Hi @virginmedia, can you please provide me with a contact to report a phishing attempt originating from one of your customer email addresses? I tried your online forms but to no avail.
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Lady bee
(@usernameladybee) reported
@virginmedia when does my contact end and how much do I have to pay to leave my contact early! You are too expensive and never want to meet half way. 005066204
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RB
(@RyeBreth) reported
@virginmedia I'd be willing for anything to fix how poor it is.
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David Willey
(@WilleyTakeMeOut) reported
@virginmedia Hi, thanks for getting back, but I have had no visit and no contact from anyone. What do I have to do to get this resolved? This is appalling customer service.
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Holly
(@PyxiePants) reported
@virginmedia The contractors you have employed to install Virgin next door have just started cutting the drive next to the car we spent £25 having cleaned which is now covered in crap. A simple courtesy knock on the door and we'd have moved the car. Who do we send the bill to?
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Nick
(@nikroberts2) reported
@virginmedia was told last night that we had no service in the en6 area and would be fixed by 10pm, woke up this morning with no TV or broadband and error code c233
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Neil Crawford
(@NCWellFit) reported
@virginmedia It is. Small amounts but just another bit of poor service. I would honestly just love virgin to take ownership here & fix the situation. Surely you can’t treat all customers this way??
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Alvin TX Fernandez
(@allymcgeorge) reported
@virginmedia No. I was hoping you could help out with that
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Carol Rivas nee Малишак
(@wirebird50) reported
@virginmedia modem keeps saying it is overheating (wrongly) and shuts down. When we try to correct it (.192 route) it says that since we are changing our service (keeping broadband!!) in 3 weeks we cannot do anything. 2nd day I have had to run work PC from mobile data all day.
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Erin Proctor
(@Erin_Evaa) reported
@virginmedia I’ve never known a company make it so difficult to make a complaint! Horrific customer service and worse internet!!