Virgin Media Outage Report in Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 08: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Bolton, Chorley, Leyland, Warrington, St Helens, Skelmersdale and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Total Blackout | |
| Wigan |
Wi-fi | |
| Wigan |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Jason Greenall
(@jmgreenall) reported
from
Standish, England
@virginmedia Not you fault I know but unfortunately for me this seems to be the default response for virgin customer service, along with passing us over to another dept! Also your sales rep, who said, “any probs give me a call” has gone AWOL!
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
To all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
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Mick
(@The_MJ_Maher) reported
from
Horwich, England
@virginmedia Numerous times. Internet constantly dropping out. Every day for the last week. Nothing coming up on the service checker.
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Keiran
(@keiranb1) reported
from
Boothstown, England
@bt_uk I thought virgin media’s customer services was bad but my god bt tops the list, 1st advisor calls me a liar. Then the second one put the phone down on me after telling me no manager will take my call! @MartinSLewis
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Katie Cannon
(@yorkshirerosie) reported
from
Warrington, England
@virginmedia V pleased with the outcome , refunded and guaranteed that no further international calls will be allowed. Not sure how it was made in the first place but I’m not out of pocket so great customer service 👍
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Oh Bother!
(@ohbother02) reported
from
Urmston, England
@virginmedia I’ve rearranged for tomorrow, but it shouldn’t take me to chase and keep phoning to correct your customer service failings
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Michael Griffiths
(@M__Griffiths) reported
from
Liverpool, England
Told @virginmedia last week I need to end my contract due to moving address....just got my bill through and they have removed the credit I was getting as I have been with them for so long all because I am leaving. Great service that isn’t it....what a joke !!! 👎🏻
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Sam Mawdsley
(@sam_churchstile) reported
from
Croston, England
@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣
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Rick Houghton
(@Hortini) reported
from
Liverpool, England
As usual shocking from @virginmedia trying to log on to my online account. Changed password and now it’s not accepting the new one or old one. They are terrible!
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia Is there an issue in area 20, no TV or Wi-Fi
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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Terry
(@Terry_Crawford) reported
from
Boothstown, England
@virginmedia I repeat #joke poor customer service @SkyUK
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Blue cladding 🍺
(@EFC26PJ) reported
from
Liverpool, England
@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
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Terry
(@Terry_Crawford) reported
from
Wigan, England
@virginmedia are a joke!!! I just can’t resolve a simple issue with them! It happens every time... #HappyValentinesDay #ThursdayThoughts
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Michael Griffiths
(@M__Griffiths) reported
from
Warrington, England
@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
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Dan the Man 🏳️🌈
(@pendo86) reported
from
Rainhill, England
The internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!
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Crypto🃏
(@redjoker1999) reported
from
Urmston, England
@virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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soph✌
(@Sophgrimmy_) reported
from
Wigan, England
It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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Archie.
(@alxarchie400) reported
from
Urmston, England
Hi @virginmedia do you buy out Sky contracts. I’m not happy with the service I get with them...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Hiorns
(@MrHiorns) reported
@virginmedia Morning all, I did check and it said no issues. It is so unreliable that we do not trust the connection on a day to day basis. We both WFH and so this unreliability on a daily basis is absolutely unacceptable, what can you do about it please?
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JB Houston
(@J_B_Houston) reported
Another day another bullshit service from @virginmedia. Engineer was out yesterday, Internet off again today. On the phone now will likely wait a week for yet another engineer.
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isha bars
(@smokkeeast2souf) reported
@virginmedia I have a complaint going your service is not being fully provided which means your contract i signed has been breeched by virgin even now the guy said he’s transferring me and just hung up the phone….. Let me ask you this why must i put my business on the INTERNET TO THE WORLD
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Dr. Ray Campbell
(@RayCampbell19) reported
@virginmedia I've had a loss of service two days in a row now. This follows on from the last outage when I was told it had been fixed. It's a good thing that I'm leaving Virgin because I can't take any more of this nonsense.
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A_Cam S Con
(@StormKaiTasha) reported
@virginmedia broadband down again. Every day for few hours for the past 3 weeks. Yesterday all day down and again today. Can’t get through to anyone on the phone.
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isha bars
(@smokkeeast2souf) reported
@virginmedia You think you can take peoples money breech your service be rude ignorant discriminate and demand MONEY FOR A SERVICE YOU HAVE NOT PROVIDED NOR TRT TO FIX NOR CONTACT ME BACK AS PER REQUESTED. EE, 02, EVEN BT WOULD NEVER TREAT CUSTOMERS HOW YOUR TEAM THINK ITS OK
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CineMeltdown
(@cinemeltdown) reported
@virginmedia Yes, it said they were investigating a fault in my area. But my question is why does it happen every night? I have things that need to be online 24/7 and they get disconnected every night. the service is back on in the morning, but I have to re connect everything one by one.
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isha bars
(@smokkeeast2souf) reported
@virginmedia IN ORDER FOR MY SERVICE PROVIDER TO PROVIDE ME WITH HELP Virgin media is still breeching its contract and even this tweet and acknowledgment goes in my favour may be a yr or a month but when we get there you can explain to a judge ur bosses their staff & ima be asking for sacking
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Alexandra Vega
(@itsmeAlexVega) reported
@beardedbruva @virginmedia Definitely noticed a slight improvement when I got the hub 4 but getting far to frequent area issues lately now 😩 and they’re increasing my monthly bill 🙃
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Steve
(@Swabsy1810) reported
@virginmedia Yes and I’m a "seasoned vet" with your stuff, generally I’ve been a fan but the last few months consistency has been poor. I know you’re there to moan at but can do nothing. I’ll sort it with our Indian friends