Virgin Media Outage Report in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Prescot, Wigan, St Helens, Bolton, Billinge Chapel End, Skelmersdale, Warrington, Chorley, and Leyland.

City	Problem Type	Report Time
Prescot	Internet	10 hours ago
Wigan	Internet	11 hours ago
St Helens	Wi-fi	14 hours ago
Bolton	Internet	2 days ago
St Helens	TV	3 days ago
Wigan	Wi-fi	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Mike Leigh (@mikeleighwigan) reported 2 minutes ago from Wigan, England

  @virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed

• 
  DUMBO (@DumboFi) reported 3 minutes ago from Golborne, England

  @virginmedia any chance of a new remote your website is broke and your call centres hang up very rude

• 
  Katy Molyneux (@boardchik) reported 10 minutes ago from Standish, England

  @virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home

• 
  Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported 12 minutes ago from St Helens, England

  @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

• 
  Sharon Leonard (@SharonLLeonard) reported 13 minutes ago from Bryn, England

  @virginmedia I don’t want DIY I want the service I pay for in my 3 bed house!

• 
  Nick Poynton (@reg14reg) reported 14 minutes ago from Bolton, England

  @virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday

• 
  Jen Hinds (@JenHinds) reported 14 minutes ago from Warrington, England

  @virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.

• 
  Sharon Leonard (@SharonLLeonard) reported 23 minutes ago from Bryn, England

  @virginmedia Can they help do you think?

• 
  Toby Varsanyi (@tvarsanyi) reported 24 minutes ago from Bryn, England

  @virginmedia after 15 years loyal custom I decide to cancel my contract because I am moving home and you charge me £50 in cancellation charges. Classy. I won’t be using you again.

• 
  Murph (@porlmurf) reported 25 minutes ago from Tyldesley, England

  @big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)

• 
  Jai Mistry (@j_dip) reported 27 minutes ago from Bolton, England

  @virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?

• 
  Kayleigh Speakman (@Kayls3457) reported 35 minutes ago from Abram, England

  @virginmedia Yet another WiFi and TV outage. Hence another...

• 
  Shaun Glover (@shaunyg1985) reported 38 minutes ago from Warrington, England

  @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

• 
  GeordieManc (@geordiemanc70) reported 38 minutes ago from Urmston, England

  You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....

• 
  Sharon Leonard (@SharonLLeonard) reported 45 minutes ago from Bryn, England

  @virginmedia Would love it if they could come out and fix it, last visit did the best he could but I wonder do BT have better equipment?

• 
  Jack Concannon (@concan93) reported 53 minutes ago from Haydock, England

  @virginmedia I have recently moved house the new house has 2 virgin wall sockets one downstairs one up, plugged in down stairs we get 500mbps but we want the hub upstairs so we plugged it into the upstairs wall socket everything is live but now only get 50mbps? Any fix to this?

• 
  Mark wright (@wrightm716) reported 55 minutes ago from Urmston, England

  Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.

• 
  IDIC (@CharlieIDIC) reported 56 minutes ago from Kirkby, England

  WiFi app and it says nope I’m not working at all. The Virgin media account app says I’m not the main account holder but I am and always have been. Virgin customer service and products score out of 10 for brilliant is 1 for rubbish

• 
  Nick Poynton (@reg14reg) reported 58 minutes ago from Bolton, England

  Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!

• 
  Phil (@philstandish) reported 60 minutes ago from Bryn, England

  @virginmedia Hi. I've had major issues since I rejoined Virgin just before Christmas. I was passed to the Elite team, who did what they could to resolve the Wi-Fi signal issues I was having. Now in the last 48 hours the WiFi has gone down twice for several hours. But yesterday TV & phone too

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Weston (@mwlegalwiz) reported 5 minutes ago

  @LanWxtt @virginmedia Mine has been down since Monday. It's now Wednesday night. Still down. Shocking disgrace @virginmedia

• 
  Jigger (@jiggerbyte) reported 5 minutes ago

  @virginmedia They were fine this morning, but what was the issue last night?

• 
  RazVaughan (@RazVaughan) reported 6 minutes ago

  @virginmedia Virgin i need some assistence I have been a customer for 5 years and my contract ran out ages ago, i recently switched broadbands for a better deal but i wonna keep the TV with yours what can you do, i will no longer be needing your boardband services or Landline?

• 
  Megan (@Green_swirls) reported 8 minutes ago

  @MissMarvel2016 @virginmedia Its still down .... and it was 12am last night they turned it off.

• 
  karen dawe (@malta1970) reported 9 minutes ago

  @virginmedia @virginmedia yet again still no one has been in touch. Why did I think@it would be any different 😞😞. Now on day 66 of Virgin Media diabolical customer service.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 13 minutes ago from Wilford, England

  @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

• 
  rh99mkt (@_rh99mkt) reported 14 minutes ago

  @virginmedia It's working now, but the internet was down for about 3 hrs last night

• 
  Tommy Regan (@tommyccfcregan) reported 15 minutes ago

  Virgin media down again, 2nd or 3rd time since December

• 
  James Bennett (@JamesLBennett) reported 19 minutes ago

  @virginmedia my internet is not working. Flashing green arrows with a solid wi fi symbol and solid green line below. I’ve reset several times and checked all cables. Can you please let me@know if there is an issue. Thanks

• 
  𝙴𝚕𝚕𝚒𝚎 𝙶𝚘𝚕𝚍𝚜𝚖𝚒𝚝𝚑 (@ellielouise_88) reported 19 minutes ago

  @virginmedia another day, another wake up to NO broadband. It has been on and off since last Monday. Apparently a problem with my hub, but we know there’s problems on the street, as they’ve been trying to ‘fix’ it since last Wednesday 😤