Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Bolton, Warrington, Prescot, Leigh, Leyland, St Helens, Skelmersdale, Altrincham, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Wigan	TV	1 hour ago
Wigan	Wi-fi	2 hours ago
Wigan	Wi-fi	2 hours ago
Bolton	TV	2 hours ago
Wigan	TV	2 hours ago
Warrington	TV	2 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Paul Regent (@PaulRegent1) reported 23 seconds ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

• 
  Anne McCormack (@1AnneMcCormack) reported 2 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Colette Ellison (@colette2511) reported 3 minutes ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

• 
  Sharron Rawlinson (@SharronRawlinso) reported 8 minutes ago from Kirkby, England

  @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 11 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Matt Attwood (@mattwood1702) reported 17 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  CryptoDan2k (@CryptoDan2k) reported 26 minutes ago from Roby, England

  @virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?

• 
  CryptoDan2k (@CryptoDan2k) reported 29 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Mrs Smith (@SmithysMaud) reported 34 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  CryptoDan2k (@CryptoDan2k) reported 36 minutes ago from Roby, England

  @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

• 
  Lindz Devine (@LindzDDub) reported 36 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 38 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  CryptoDan2k (@CryptoDan2k) reported 39 minutes ago from Roby, England

  @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

• 
  Lindz Devine (@LindzDDub) reported 41 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  IanRob79💙 (@IanRobEfc1878) reported 44 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Maureen StewartJones (@supergran22) reported 47 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Gemma ≅ (@SimpaticoGem) reported 53 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Colette Ellison (@colette2511) reported 54 minutes ago from Warrington, England

  @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

• 
  Mrs Smith (@SmithysMaud) reported 55 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Liz Tuite (@tuite_liz) reported 55 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Johnson (@walnuts34) reported 4 minutes ago

  @virginmedia Must admit, generally not had major issues over the years, but the last few weeks have made up for that😡

• 
  Jane Common (@JaneCommon) reported 6 minutes ago

  @virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!

• 
  Gem (@Gemnffc) reported 10 minutes ago

  @virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴

• 
  Goodison Marc (@jennoefc) reported 12 minutes ago

  @virginmedia You replaced my router now none of the WiFi pods will connect to the new one. Technician said need the newer type but your inline help says call us back in 24 hour. Embarrassing

• 
  kevin wye (@kevy1962) reported 13 minutes ago

  @virginmedia Your customer service is awful been trying to get in contact for hours .. as I’m an old fogey and not very good with computers it would be nice to get a human to talk to

• 
  Santhosh🌏🕊️ (@SubraSanthosh) reported 13 minutes ago

  @virginmedia Rubbish. No phone or internet last 5 days. Your team at CSD don’t even care, and was told if I want to switch I can switch providers or wait till VM fixes the issue, and that’s exactly what I did. Worst network provider by far.

• 
  Ahmed Mohamed (@Medzy1506) reported 13 minutes ago

  @virginmedia Been down since approx 9am this morning and still not resolved.

• 
  GJS-Graham (@914GJS) reported 14 minutes ago

  @virginmedia My broadband service is also very unstable at present, Cambridge, Cambs.

• 
  NoWaffleBrit (@NoWaffleBrit) reported 15 minutes ago

  @virginmedia We pay a fortune for this crap! SORT IT OUT!

• 
  Steve O (@saoc78) reported 15 minutes ago

  The @O2 and @virginmedia online account process is the worst UX I've ever experienced. Whoever was in charge of pulling these services together needs sacking and blacklisting. Joke.