Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN6, WN3 and WN2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 02/16/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Warrington, Skelmersdale, Liverpool, Bolton, Wigan, Prescot, Altrincham and Leyland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens TV
United KingdomWarrington Internet
United KingdomSkelmersdale Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • manchesterdub The Manchester Dub (@manchesterdub) reported from Urmston, England

    @virginmedia just signed up for M100 BB. Forgot to use a voucher for cheaper monthly rate and £75 Amazon gift card. Is there any way to add this on? Or, cancel and resubscribe?

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia any issues in area 20? Error code V53

  • ZakFarren Zak (@ZakFarren) reported from Bolton, England

    @virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken

  • AmandaDavies07 Amanda Davies (@AmandaDavies07) reported from Warrington, England

    @virginmedia appears to be an issue with broadband / internet / phone in Warrington, Cheshire. Anybody else?

  • jeniandersonw Jen (@jeniandersonw) reported from Wigan, England

    Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!

  • ZakFarren Zak (@ZakFarren) reported from Bolton, England

    @virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Diabolical customer service.

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @virginmedia That’s fine I’ve been in contact with CISAS in regards to your poor service and extremely poor customer service and me not receiving what I pay for

  • Reducedfatross Ross Walker (@Reducedfatross) reported from Hindley, England

    Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown

  • MILoft91 Mark (@MILoft91) reported from Haydock, England

    I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia

  • manchesterdub The Manchester Dub (@manchesterdub) reported from Urmston, England

    @virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?

  • DannyWyattXXX Danny Wyatt | OnlyFans 25% off (@DannyWyattXXX) reported from St Helens, England

    Anybody else having Virgin media problems? #virginmediadown

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    Is it just me or @virginmedia mobile gone down 🤬🤬

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Get your "resolution team" to actually read their emails and try resolving something?

  • TeelingChris Chris Teeling (@TeelingChris) reported from Ormskirk, England

    @KeithJBolton @virginmedia dont take no **** m8💪

  • joemartin66 Joe Martin 🌈🌹 (@joemartin66) reported from Roby, England

    @virginmedia can someone come and sort out the wires left hanging out of the wall of my new home! What an absolute mess Virgin have left no covering and the grid left open! Piss poor workmanship sort it out now

  • BenjiMaccers Benji McLoughlin (@BenjiMaccers) reported from Haydock, England

    @virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia tv and broadband down in banks, is this a known issue?

  • Acko_79 Acko (@Acko_79) reported from Liverpool, England

    Sort this **** service out. All night no internet @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BrokenSkiesPG James McGregor (@BrokenSkiesPG) reported

    @virginmedia Yes there is a known issue, has been since yesterday early evening. Doesn't quote describe the problem however. The box restarted itself yesterday and won't proceed past starting up

  • textmad1 Helen Cowley (@textmad1) reported

    @virginmedia Hi, are there any internet connection issues in Sheffield S6 area?

  • DimarcoMollie mollie dimarco (@DimarcoMollie) reported

    @virginmedia Hi, the same is happening of yesterday regarding being unable to access anything which requires internet or general service when I have 4G and full signal.

  • GillW1220 Gill White (@GillW1220) reported

    @virginmedia As my Tweet said yesterday, I phoned the service status line, no issues reported. Several other people in the ME postcode area have reported that they can’t get BBC 1 HD (V53 error), and one of your colleagues said this was being dealt with… Please advise what’s going on

  • DennieSmith6 Dennie Smith (@DennieSmith6) reported

    @virginmedia That's not good enough. 6 weeks ago I booked it. You didn't inform me or the engineer of ANY issues. Then Tony told me it would be sorted yesterday. It was NOT and NO NEWS today 😡your customer service is 0/10!!!

  • AndrewSnow_GDPR Andrew Snow C-DPO, CIS-LA, CIS-LI, BCMS-LI, C-MGR (@AndrewSnow_GDPR) reported

    @virginmedia any chance you can send out newer versions of the home hub, especially if you want me to pay extra for this development of new tech. Would be nice just to get a signal in every room. Start with getting the basics right and grow from there!!!

  • FennAllan Allan Fenn (@FennAllan) reported

    @martinwnash @virginmedia That's why I changed to @SkyUK mate Much better service & they answer the phone

  • hattie_barnes hats (@hattie_barnes) reported

    @virginmedia No, the problem is I want to reduce my package to only broadband from a bundle deal. I apparently can’t do this myself? But I still can’t get hold of anyone on the phone. What am I supposed to do?

  • Leenick1701 🏴󠁧󠁢󠁳󠁣󠁴󠁿💜Lee⁷💜🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Leenick1701) reported

    @virginmedia absolutely furious. Why is one of your agents calling my landline at 07:27 when I'm not even a customer of yours??

  • guangmei guangmei (@guangmei) reported

    @virginmedia I’m sorry.. from what reply did you gather that my complaint was ever resolved?