Virgin Media Outage Report in Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wigan come from postal codes WN5, WN3, WN2 and WN6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Chorley, Leyland, Warrington, St Helens, Bolton, Skelmersdale, Prescot and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Wigan |
Internet | |
| Wigan |
TV | |
| Chorley |
Wi-fi | |
| Chorley |
TV | |
| Wigan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia No problem. I haven’t done that but I will do it now 👍🏼
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
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Will Nesbit
(@WillNesbit78) reported
from
Rainford, England
@virginmedia Yes. It's broken.
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
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Calvin Williams
(@CalvinBWFC1984) reported
from
Leigh, England
Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I don’t want anything to do with you, I’m fed up talking to you about this. I called up a couple of weeks ago and spoke to a lady who told me there’s nothing to worry about, the system is updated and I won’t be charged. Yet I’ve just received a text. Beyond poor customer service.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
Any issues in M29 area @virginmedia as per usual, the internet is down.
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Alan Seeley
(@alan_seeley) reported
from
Liverpool, England
@virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating
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claire fraz
(@cfraz172) reported
from
Rainhill, England
@virginmedia got a problem with the TiVo box it’s the second box - tried to reset two days ago and delete everything has been on the screen since then - any suggestions as this has been nothing but trouble and for £122 per month is a joke
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val alker
(@ValAlker) reported
from
Liverpool, England
@virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -
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REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
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liv
(@oliviaella_x) reported
from
Atherton, England
20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.
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Cyhveize
(@cyhveize) reported
from
Liverpool, England
@simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Rowley
(@jackakrowley) reported
@virginmedia having an absolute nightmare moving home and keeping my services, customer service keeps transferring me and then hanging up, you disconnected my account and haven’t transferred anything to my new address. Very disappointed
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vt 🇺🇦
(@LFC_vt) reported
@virginmedia WHY ******** IS MY WIFI NOT GOING ON IM CANCELLING MY CONTRACT IF YOU DONT FIX YOUR **** IM TIRED OF THIS **** HAPPENING EVERYDAY
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natalie gallagher
(@natalie91157208) reported
@virginmedia is there an issue with your phone network as I can’t make calls on my phone and it’s being super slow to
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Martin Pajor
(@PajorMartin) reported
Once again @virginmedia is down in HA9 area! The irony is you have just increased my monthly bill, yet again you can't provide a liable service.
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Francisco Manuel
(@RojoManolito) reported
@virginmedia Hi, I have been trying to cancel my contract for days now. The line is always busy and there is no clear way to do it directly online + online tutorial of yours is not updated. Would you assist me on this? Thank you.
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Dazz285
(@Dazz285) reported
@virginmedia I'm not going to talk about these ongoing equipment issues any more as you already know them. Just sort out the hub5 & get me one.
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kittymagician
(@kttymagician) reported
@bev325 @OfficialTracieB @virginmedia Good luck! It took me 6 attempts to cancel and when I did they kept harassing me with calls and texts begging me to stay.
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Louise Jamie Evans Moriarty
(@Lolomoriarty2) reported
@virginmedia my mobile isn’t letting me make calls. Is this a issue with the network?
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Mark Young
(@MarkYou62099284) reported
@virginmedia appalling customer service, I agreed a new contract then was told by agent on line they could give me a better deal. Contract came through as 10 pounds more and 3 phone calls later I'm told they can't fix it. Looking for an honest supplier
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Lorraine Smith
(@Lorrain68669179) reported
@virginmedia Yes. Since yesterday and every few hours I’m given different times when service will be resumed