Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Wigan, St Helens, Skelmersdale, Leyland, Bolton, Altrincham, Warrington, Prescot, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Wigan	TV	11 hours ago
St Helens	Internet	11 hours ago
St Helens	Internet	1 day ago
Skelmersdale	Internet	1 day ago
Leyland	Internet	2 days ago
Bolton	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 34 seconds ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Liz Tuite (@tuite_liz) reported 3 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  Amanda Ralph (@aralph50) reported 14 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 15 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Liz Tuite (@tuite_liz) reported 20 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  Maureen StewartJones (@supergran22) reported 21 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  CryptoDan2k (@CryptoDan2k) reported 21 minutes ago from Roby, England

  @virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!

• 
  Paul Stockton (@pstock62) reported 21 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Carol Rowles (@CallyRaven) reported 21 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Barry Slater (@barrys59) reported 22 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  Adam (@agarnett) reported 25 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Emma (@EmmaZhaan64) reported 31 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 34 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  CryptoDan2k (@CryptoDan2k) reported 34 minutes ago from Roby, England

  @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

• 
  Anne McCormack (@1AnneMcCormack) reported 40 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Carol Rowles (@CallyRaven) reported 41 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 43 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 46 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Liz Tuite (@tuite_liz) reported 50 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  Tom Rushton (@tomrushton88) reported 58 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cameron scotece (@CameronScotece) reported 4 minutes ago

  @virginmedia why do I get the worst connection on all devices when I pay £70 a month , shocking connection

• 
  Brianlfc0210 (@brianlfc0210) reported 6 minutes ago

  @virginmedia whats going on with your service in the RM area

• 
  Eve (@EveFlorence1) reported 7 minutes ago

  @virginmedia how/where do I report damage to the brown box on the wall of my house? The front casing has come off and is lost, I need it fixing.

• 
  Andy Sutton (@AndySut63307161) reported 8 minutes ago

  @virginmedia Having problems accessing email on multiple devices, how do i resolve. Cannot find answers, BOT is useless. Do you employ humans with whom i may converse to resolve issues? Regards Andy

• 
  toastyborg (@Demon__Cyborg) reported 9 minutes ago

  Been on hold for @virginmedia technical support now for THREE hours and still no answer. This is beyond a joke

• 
  Stephen Old German - English Translator (@old_stephen) reported 15 minutes ago

  @virginmedia Cannot log into VM again. Were you born useless or did you have to practice? I am going to change to another provider which has better customer service. I am told that Sky customers only have to make a phone call to get help.

• 
  Simon Gallagher (@SiGallagher) reported 16 minutes ago

  @virginmedia 22 hours ignoring me. And now I can’t access my sky sports app through my virgin log in because nothing works in this company. Thanks it’s been a real treat

• 
  BaaBaa (@mumherts) reported 19 minutes ago

  @VirginMediaNews @virginmedia @VirginMediaCorp still trying to get through to 'help' after four days of trying. Communication company who can't communicate with its customer, no wonder so many people leaving!

• 
  AS05 (@randeree_a) reported 19 minutes ago

  @virginmedia I’m having intermittent broadband connection and your customer service says there’s a 221 minute waiting time! Can you help?

• 
  NoBotsForSupport (@NoBotForSupport) reported 20 minutes ago

  @mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.