Virgin Media Outage Report in Wigan, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wigan come from postal codes WN2 and WN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Bolton, St Helens, Warrington, Altrincham, Leyland, Skelmersdale, Prescot and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Bolton |
TV | |
| Wigan |
Internet | |
| Bolton |
||
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
-
Marie Hardman
(@MarieHardman13) reported
from
Clayton-le-Woods, England
@virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.
-
livesformusic
(@cbj622w) reported
from
Liverpool, England
@KairenK @virginmedia @virginbroadband I've been lucky 10 months working from home yet to go down
-
Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer
-
Angela Waterhouse
(@AngWaterhouse) reported
from
Euxton, England
@virginmedia I can’t get through by phone-landline or mobile. Are all your phone lines down? #virginmediadown
-
Pamela Lavell
(@PammyVegas21) reported
from
Warrington, England
@virginmedia I was going to go to a better provider but was assured that the price was guaranteed until May 2021. You have broken the terms of the contract AGAIN. How many mature citizens who aren’t as computer savvy get ripped off by you? How is this being allowed to happen? Shame on you
-
Neal Fletcher
(@NealJFletcher) reported
from
Liverpool, England
@virginmedia No, the picture still looks like I’m watching TV on a cheese grater. Looking at a few threads on your forum this isn’t a new issue either, customers have been experiencing this for well over a year. How’s about I stop paying for the TV part of the package until it’s sorted??
-
Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
@virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡
-
Neal Fletcher
(@NealJFletcher) reported
from
Liverpool, England
@virginmedia Nope, no outages. It’s been the same for days now. As I say, it seems a common issue with your customers and has been for well over a year
-
Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia TV/Broadband issues again! WN2
-
Scents & Trendz
(@Matt1740) reported
from
Liverpool, England
@virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡
-
John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
-
Geoff
(@gms11uk) reported
from
Liverpool, England
@virginmedia Stay disconnected should be the tag 1 hour waiting to get through on the phone to get a 24 hour fix to go back the next day to the same no connection They direct you to the web but it does not answer your question My recommendation dont trust a virgin experience no
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
Do you have an issue in the Liverpool area. Service status saying no issues. But no internet@rebooted hub 3 times still no joy. Tried calling 151 and 150 and get an engaged tone @virginmedia
-
Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow
-
Matt Allen 🔶
(@mallen_87) reported
from
Horwich, England
@virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?
-
Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
-
boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
-
emma2511
(@emmawinstanley1) reported
from
Aspull, England
@virginmedia finding it very difficult to get through to someone to discuss technical support please help
-
Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
NEVER NEVER NEVER JOIN @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Honey Kharbanda Jhala
(@JhalaHoney) reported
@virginmedia Estimate time each day? It’s been going on for weeks now. We are unable to offer the service promised to our clients by not finishing their work in time. Who will pay for the loss ?
-
Amanda Forsyth 🇺🇦 💙
(@PedalTrill) reported
@virginmedia Thanks for your interest, now collecting data from different times of day. I repeat, though - it is generally fine, which suggests it is a problem caused by your supply, not my demand. I am disappointed that you do not comment on the reliability of your supply.
-
Sam Mason
(@Sam_Mason93) reported
@virginmedia I have called twice to cancel installation of broadband services (once last night and once this morning) and have been hung up on twice. Shocking customer service.
-
Becca Daniels Ⓥ 🌿🐄🐖🐥🐶🐾☮️
(@rebeccagh85) reported
@virginmedia can someone please help and tell me how I add the Netflix offer from volt2 to my current Netflix account? Phoned up and no1 can seem to help but my package includes Netflix in the price, was told it was easy to do yet cannot find how to do it.
-
+(_)/\/\%|€ ©°°|
(@tumble_cool) reported
@virginmedia cannot wait to find a clause for cancelling my broadband in the near future after the ofgem update. My broadband is always dropping out and I get better service with moblie. Think you invested too much in physical cables when the future is over the air connection.
-
Lady V
(@valeriejroberts) reported
@virginmedia I spoke to Customer Relations yesterday. Please tell me what you TCF policy is? I’m very disappointed currently.
-
Virgin Media O2 News
(@VMO2News) reported
🥳 On our 1st birthday, we reveal the mind-blowing customer data use since Virgin Media O2 was born – 39 billion gigabytes of data across fixed and mobile networks and making mobile calls for 116 billion minutes! 📲🌐
-
debobroto dey
(@DeyDebobroto) reported
Dear @virginmedia Not a happy ex-customer. Had to make a complaint as I was charged an early cancellation fee, even though it was accepted that they could not provide a service to the property. So they confirmed that they will credit the account but will only refind me by sending
-
🇮🇹 last_daughter_of_Krypton 🏴
(@La_Maua) reported
@virginmedia hi guys, broadband is down in Brighton. Any chance we can get it fixed before 4pm as said on your checker link? So I can finally work from home
-
Before I forget - A dad's advice to his children
(@RMcCauley202) reported
@virginmedia Took quite long on the phone last time sadly and had to hang up (was on break at work) 'm quite content with seeing how long it takes on WhatsApp and updating you live. If it goes well then great but if not it'll help you improve.