Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, St Helens, Bolton, Warrington, Wigan, Prescot, Leigh, Leyland, Altrincham, and Billinge Chapel End.

City	Problem Type	Report Time
Skelmersdale	Wi-fi	18 hours ago
St Helens	Wi-fi	2 days ago
Bolton	Internet	3 days ago
Skelmersdale	Internet	4 days ago
St Helens	Internet	5 days ago
Bolton	TV	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 5 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 7 minutes ago from Wigan, England

  @virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.

• 
  Christopher Fox (@ChrisFoxRacing) reported 9 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  LeChonk (@J_w_D94) reported 9 minutes ago from Horwich, England

  @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

• 
  CryptoDan2k (@CryptoDan2k) reported 14 minutes ago from Roby, England

  @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

• 
  CryptoDan2k (@CryptoDan2k) reported 14 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 16 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Barry Slater (@barrys59) reported 16 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  Gemma ≅ (@SimpaticoGem) reported 20 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Colette Ellison (@colette2511) reported 24 minutes ago from Warrington, England

  @richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡

• 
  Graeme Radebe (@Radebreast) reported 24 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Gemma ≅ (@SimpaticoGem) reported 33 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Anne McCormack (@1AnneMcCormack) reported 36 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 42 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Liz Tuite (@tuite_liz) reported 43 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Lindz Devine (@LindzDDub) reported 46 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Liz Tuite (@tuite_liz) reported 47 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  CryptoDan2k (@CryptoDan2k) reported 48 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  CryptoDan2k (@CryptoDan2k) reported 49 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  CryptoDan2k (@CryptoDan2k) reported 52 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Basquildol 💙 (@basquildol) reported 2 minutes ago

  @virginmedia Hi, is there an outage causing issues on the APP catch-up/box sets? The sound is in and out on all programs & films on these services, but there no sound issue with live programming on the APP. Can someone advise or provide help to resolve? Thanks

• 
  Jade Fairclough (@_jadebrady) reported 6 minutes ago

  @virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous

• 
  Kim Taylor (@kimtaylor18) reported 7 minutes ago

  Apparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 8 minutes ago

  @Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡

• 
  Crafty (@ACraftyOne) reported 9 minutes ago

  @virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.

• 
  jamie (@JMRGBY_) reported 10 minutes ago

  @j0nfuzz @virginmedia Oh we will - I’ve had to go into the office every day because I can no longer work from home while this is down. My data is almost entirely drained. They’re ***************.

• 
  Alloqui Strix (@AlloquiStrix) reported 11 minutes ago

  @virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?

• 
  Vicky Leigh (@vickiferris) reported 12 minutes ago

  Monday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?

• 
  Crafty (@ACraftyOne) reported 18 minutes ago

  @virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.

• 
  HRCastle (@hrcastle) reported 23 minutes ago

  @virginmedia @mjpenn7 Can you please confirm if there is an outage in BH21 area, as no one is replying to my DMs