Virgin Media Outage Report in Wigan, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wigan come from postal codes WN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Altrincham, Wigan, Skelmersdale, St Helens, Bolton, Leyland, Chorley and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Altrincham |
Wi-fi | |
| Wigan |
Total Blackout | |
| Wigan |
Internet | |
| Skelmersdale |
Internet | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
MickHoll
(@aitch5012) reported
from
Liverpool, England
@richardbranson @virginmedia has to be the worst company for customer service I have ever come across in my 41 years on this planet. 2 hours on the phone yesterday and today and passed from pillar to post and still non the wiser. Absolute disgrace and I’m being kind !
-
Keith Bolton
(@KeithJBolton) reported
from
St Helens, England
@virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services
-
Anthony Murphy
(@anthony_murphy1) reported
from
Bolton, England
@virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.
-
Chlòe
(@tweetsfromchlo) reported
from
Liverpool, England
Hi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.
-
Baxy
(@Baxy2001) reported
from
Wigan, England
@virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.
-
Kev
(@kkgorny1972) reported
from
Liverpool, England
@NetflixUK is it just me or does @virginmedia keep canceling my netflix subscription, they have changed the payment system and its now **** but they are embarrassed to admit it, its pathetic. Please let me know
-
Craig Adamson
(@iamcraigadamson) reported
from
Liverpool, England
Virgin media making Sky look more and more tempting every night. Another outage, come on guys.
-
Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.
-
Joe
(@Joe95976011) reported
from
Atherton, England
@virginmedia worst customer service ever
-
Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it
-
Amanda Ralph
(@aralph50) reported
from
Liverpool, England
@virginmedia must hate all their customers if they treat customers of 30 years this badly @skytv
-
Keith Bolton
(@KeithJBolton) reported
from
St Helens, England
@virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is
-
L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@virginmedia Us? As in your sub contracted call centre who's staff are not actually Virgin employees? Yeah, tried that and they can't look after Virgin's loyal customers either. I'll just leave, and come back in 3 months like I was told too. Shambolic customer service.
-
Amanda Ralph
(@aralph50) reported
from
Liverpool, England
@virginmedia worst customer service ever. Have been a customer for 30 years and called today to review my package. 35 minutes, 3 departments later and still no closer to being sorted.
-
M Joni
(@Mattj1878) reported
from
Warrington, England
@virginmedia @Tyson_Fury @DillianWhyte It's not working is it?
-
Jeanette Lewis
(@jenlew1983) reported
from
Liverpool, England
Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!
-
Clare B
(@clarebellla) reported
from
Liverpool, England
@virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning
-
L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@richardbranson I experienced the worst customer service ever from @virginmedia. Can someone explain to me why new customers get a better deal than loyal existing customers? It's criminal in this day and age really isn't it?
-
MickHoll
(@aitch5012) reported
from
Liverpool, England
@virginmedia I know it isn’t correct pal. Hence my initial tweet. Not your fault sorry but an awful experience which I know won’t even register losing 1 customer but I’ve never dealt with such incompetence from every dept so needed to warn others
-
Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Toasty
(@toasty_nz) reported
@virginmedia Thanks for that. It's a bit strange they phone 2 to 3 times a day and never speak to me. I wonder if they are just checking to see if I answer?
-
Joe Douglas
(@JoeDoug63330457) reported
@virginmedia Is there and issue for PO8? Net is incredibly slow, already tried turning router off/on with no luck.
-
Marianne
(@aBlonde_Moment) reported
@virginmedia These are a selection of the comments over the last few weeks. After being assured this afternoon that adjusting the bandwidth would cure the problem, we lost connection for half an hour, so this time they said it will be cured by 11pm. I won't be holding my breath.
-
aster
(@diz_astr) reported
@virginmedia @surinetuse ratio + bad service
-
Tim
(@tim2infinity) reported
@virginmedia The emails are shockingly unclear. We got the first notice yesterday saying it’s 18th - so 3day notice! Then another one saying reminder it’s tomorrow! So now rearranging plans to travel to work (a fair distance) & childcare nursery drops. Absolutely poor comms. Thanks4checking.
-
IEngineer_CAH
(@IEngineer_CAH) reported
@virginmedia . @virginmedia you exceed in the awful service department! Following a 2 visit install, (19th July, 5th August) & sending a second technician that wasn’t needed…my broadband and phone line stops working after a month of use. You tell me my account was never activated! (1/2)
-
Ironsssssss88
(@scoHammer88) reported
@virginmedia Its flashing red not solid light been flashing all afternoon. My relative who lives near seems to be having same issue but no issue is listed in the ss2 post code?
-
Glen Dickson
(@Driftinuphill) reported
@virginmedia what's the problem now? error code v53 showing. No Ch 930 or most other BBC radio channels apart from London. Rebooted. Just annoying. Just Pathetic.
-
Suri
(@surinetuse) reported
@virginrnedia @virginmedia Spoke to me 60 mins and i was told created a ticket and need to wait until roaming issues resolved. No timelines and really disappointing. My wife network (non virgin media) absolutely working. Now I am@blocked for many of day day things. Could you please resolve this ASAP?
-
Tatora
(@Tattypotamus) reported
@virginmedia I still have no service. I’ve done a hard reset. Having to spend ages reconnecting devices. Still no service. Earliest you can send a technician is Monday. Thanks for asking.