Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Liverpool, St Helens, Warrington, Altrincham, Wigan, Leyland, Skelmersdale, Prescot and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
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| Liverpool |
Internet | |
| Liverpool |
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| Liverpool |
TV | |
| Liverpool |
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| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
Hay @virginmedia so as an ex-employee this is a bit embarrassing I couldn’t help with; but it looks like someone has fraudulently ordered a mobile and iPad in my dads name that were delivered today and he’s spent over 90 minutes on the phone getting the run around….
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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Danny Wyatt XXX | OnlyFans 😈
(@DannyWyattXXX) reported
from
St Helens, England
I see @virginmedia are down once again. Get your ******* act together #virginmediadown
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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Nurfherder
(@Urmstonblue) reported
from
Urmston, England
@virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.
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Donna
(@Donna19711968) reported
from
Newton-le-Willows, England
@virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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Al*
(@AlexioBailinho) reported
from
Liverpool, England
.@virginmedia having technical trouble with connecting my devices to WiFi. Internet went off due to power outage in L18 area last night. Require assistance please
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piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
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Mohamed Farah
(@MoLegend) reported
from
Liverpool, England
I’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.
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Darren Buckley
(@dkjc2008) reported
from
Upholland, England
@virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person
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Chris G 🇪🇺
(@FloatyFrocks) reported
from
Wigan, England
@virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
@virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richie 🏴🇬🇧
(@Richie46102628) reported
@disclosetv If they don't stop with this bullshit woke agenda the 80% will cancel the cancellers. Things I have cancelled or refuse to use in the past few years BBC licence fee. All mainstream TV channels. Virgin media. Netflix. Disney. Facebook. YouTube. Any sport that took the kne 🏴🇬🇧
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Nav
(@karmayaga) reported
@virginmedia I am still experiencing outage.
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S Thompson
(@StephT974) reported
@virginmedia Should have made it clear the package that was transferred is a full VM package, not just broadband, and will be transferred back when the work on our house has finished - hence why an 18 month broadband only contract is NOT needed - just the monthly so we cancel when done
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sally staveley
(@sallysw) reported
@HawksIJ1 @virginmedia Mine still not working - is everyone else back up? This is appalling
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Bertie
(@BertrandRustles) reported
@virginmedia Bullshit. The service checker has stated no issues but a message when I phone says there’s a significant issue. The online service status checker NEVER gives up to date advice and you should be ashamed of sending people to it.
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Gyroe
(@Gyroe182) reported
@virginmedia Hi guys, is there an issue with the website at the moment? Keeping getting Bad Request error. I'm unable to use live chat to discuss either upgrading or cancelling my existing package. I'm unable to contact via telephone at the moment, is there any alternatives?
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Pooja Arora
(@PoojaAr32762875) reported
I will tell everyone not to join @virginmedia as their customer service is '0' and they don't look after their customers!!! Complete disgrace
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rbays@hotmail.co.uk
(@rbays11) reported
@virginmedia Thanks for your reply. A simple conversation to cancel a subscription has been taken weeks and has not been processed on request 3 times, even when ‘confirmed’ by staff. I asked to log a complaint, another request that was point blank ignored.
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Mark Rasmussen
(@markflyingv) reported
@virginmedia “We're sorry you're leaving…”, obviously not when you would rather let a customer of 12 years go rather than waive a £35 fee for equipment you promised for free… oh well, I’ve got a better deal with @SkyUK
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Ben
(@HoppingJackdaw) reported
@virginmedia Just been on the phone for about an hour to cancel my package, then got dropped by the person on the phone when put on hold. Can a callback be arranged please?