Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3, WN5 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, St Helens, Warrington, Chorley, Liverpool, Prescot, Wigan, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| St Helens |
Internet | |
| Warrington |
Internet | |
| Chorley |
Internet | |
| Bolton |
TV | |
| Bolton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Andrew Fielding
(@Andfie) reported
from
Bolton, England
@virginmedia service down again, and your status check also down. Pitiful.
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liam
(@robboliam) reported
from
Liverpool, England
@privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it
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Max-Well-Made-It
(@maxxwhitter) reported
from
Urmston, England
@TomDean86 @virginmedia That’s what they all do! Didn’t iPhone got fined for slowing down older phones to force ppl to upgrade. How else they gonna make money out of u if they make the old comfortable.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it
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Max-Well-Made-It
(@maxxwhitter) reported
from
Urmston, England
@TomDean86 @virginmedia 🤣😂🤣 to be fair when it comes to speed virgin piss everyone else but it’s just reliability issues! Still won’t switch to anyone else unless the rat catch up on those super fibre optic speeds
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𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴
(@JamesMUFCOhMy) reported
from
St Helens, England
Whys virgin media being so bad today
-
Max-Well-Made-It
(@maxxwhitter) reported
from
Urmston, England
@TomDean86 @virginmedia 🤣😂🤣 to be fair when it comes to speed virgin piss everyone else but it’s just reliability issues! Still won’t switch to anyone else unless the rest catch up on those super fibre optic speeds
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Tom Clegg
(@Cleggy_96) reported
from
Liverpool, England
Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢
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Robert Ashton
(@rashmanlfc) reported
from
Wigan, England
@springviewer @virginmedia Always seem to have problems with yours
-
Jess Hanson
(@JessHansonx) reported
from
Wigan, England
@virginmedia lots of problems with our virgin! How can I speak to somebody!
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afc warner colts u15s
(@kevello) reported
from
Liverpool, England
@virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡
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Chris Morris
(@dredzombie) reported
from
Newton-le-Willows, England
@virginmedia what’s up with cable broadband. WiFi totally dropped out, did a reset now its only 41mbs. Can’t even get on your web page to see if you are doing a fix or not
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Darren Bown
(@Dazzb84) reported
from
Newton-le-Willows, England
Virgin Media goes down and we have a nationwide breakdown. 🤣
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Yeah and the mobile data gone down too
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GRAEME SMITH
(@MrGraemeSmith) reported
from
Liverpool, England
Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢
-
Gemmalouise Hughes
(@GemlouHughes) reported
from
St Helens, England
@virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grizzo
(@StreetsofGreezo) reported
@virginmedia NO WAY I am paying for an install that never happened either.
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Manda.
(@MissHarleeQuinn) reported
@virginmedia I know it's over 10 years old. I have explained previously that I think it's down to the age of the box. I have also used the text messaging service before and never received a reply. Thank you so much for your help though.
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Abby Phillips
(@AbbyPhillips2) reported
@virginmedia I cancelled my contract with you on 10/11/20 but you have still taken a payment for December - can’t log in so you have obviously cancelled my login info etc so why have you taken payment??
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meeks cafc
(@tourflag95) reported
@virginmedia I'm just going round in circles here!!!!! This 'customer service' is outrageous! Someone please call me within next 24 hours otherwise I'll shut my account
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Mark
(@fordyfordyfordy) reported
@virginmedia I tried calling BTW and over 2hrs on hold they didn't have a clue and i could barely hear them, they eventually tried to pass me to some gadget team but instead cut me off! Useless customer service!
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suse
(@suse09) reported
@virginmedia No just one visit, multiple, no explanations, ring customer services they can’t escalate or explain.
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Nick
(@OnionsKenyon) reported
@virginmedia Why can’t you just provide a stable internet service so I don’t have to waste my time dealing with your incompetence?
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Frank Williams
(@FrankWilliams4) reported
@virginmedia Said there were errors detected on my broadband. When I asked how I can tell if the call was genuine the call hung up.
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Philip Wiles
(@PhunctionDesign) reported
@virginmedia I need correct smtp settings for Mac OS mail on imac/iPhone. She receives email but cannot send. Your bereavement team couldn’t help and put me onto a number that gives no options and never gets answered :(
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hughsie
(@maxhugh67122584) reported
@virginmedia I havnt yet cos the hub and all the wiring are behind the Xmas tree .....il have to take it all down to run some tests or reset it all