Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Liverpool, Altrincham, Wigan, Skelmersdale, St Helens, Bolton, Chorley and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Total Blackout | |
| Leyland |
Total Blackout | |
| Liverpool |
Internet | |
| Altrincham |
Wi-fi | |
| Wigan |
Total Blackout | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Tim Hartley
(@Hartley86) reported
from
Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @virginmedia harassing me again about a router i returned a year ago saying it’s not been sent to them. I’m not to blame for their rubbish inventory system. I’ve left @virginmedia to get away from their ineptitude but it never ends. Will be putting it an official complaint.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
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val alker
(@ValAlker) reported
from
Liverpool, England
@virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -
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Neil Ashurst
(@neil_pandb) reported
from
Warrington, England
@virginmedia Had four meetings and cheese and tomato pasta for my dinner, but I guess that's not what you meant 🙄 Once again been in a queue for over 20 minutes with no one answering. Guess I'll just have to raise a complaint and go that way 😠
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please
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Rob Wood
(@Footywirerob) reported
from
Warrington, England
@virginmedia why can I never seem to get through without a twenty odd minute wait. I have a query re my bill and can't seem to speak to anyone
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia morning is anybody online please i need help
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Tezz P
(@TezzP) reported
from
Haydock, England
Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia
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Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
@virginmedia I am no longer a customer and I have paid the account in full. It was paid in August 2018 and my credit file is showing that I’m behind on my payments and have been since April 2018 as it hasn’t been updated for 18 months! 4 times I’ve been told my complaint would be dealt with.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you help please cos i am in trouble with my bank cos of your services thanks
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia No problem. I haven’t done that but I will do it now 👍🏼
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia you have got me in trouble with my bank and now i need help please can you help me please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I don’t want anything to do with you, I’m fed up talking to you about this. I called up a couple of weeks ago and spoke to a lady who told me there’s nothing to worry about, the system is updated and I won’t be charged. Yet I’ve just received a text. Beyond poor customer service.
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Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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krok
(@kicipkc) reported
I am extremely frustrated that I have been without an internet connection for nine days and have called Hyperoptic @Hyperoptic twice already, yet the problem remains unsolved! I am now switching to Virgin Media @virginmedia , I cannot tolerate this level of inefficiency anymore.
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Chanel Rock
(@chanelrock) reported
@virginmedia No, I was told yesterday that the contractors were coming today to fix it but now apparently not and it’s gone to the construction team and into a queue as if I’m a new installation.
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Leeds6
(@Ls6Leeds6) reported
@virginmedia @NetflixUK F010321097-fault number. I complained. Txt today…”We’re committed to …highest levels of service….call 150 or on 0345 454 1111…one of our team will talk you through the available options..To stop receiving messages, reply STOP. For help, reply HELP.” I Txtd back HELP- nothing!
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Mark Fox
(@Mark_Fox) reported
@virginmedia Honestly, given that according to the modem (and the number of other reports I'm seeing on here) the issue lies outside my network, I really just want the fault logged and investigated at your end rather than eating any further into my own working hours & thus losing money
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Kryten
(@kryten2_) reported
@virginmedia have you lost control? you don't honour website deals, you no longer respond to complaints, your mangers never call back when told they will. You are no longer the dominant HSB provider now, may be you should be taking a bit more care about customers.....
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Paul Lalor
(@lalorp86) reported
@virginmedia I’man existing customer and moving home. I’m looking to get a technician to put a box in. Can you help?
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Andleigh
(@andleigh78) reported
@virginmedia The installation rep said I would not receive a signal but he would order a pod ( no mention of charges and I never recieved a pod) had i known that i would need pods to receive the signal I wanted I would not have signed up.
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anothervoice0
(@anothervoice0) reported
@virginmedia Site survey completed on 5th Nov and after that just cancellation of the 2 installation. Pathetic service for someone who WFH. No service for more then 2 months
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Stuart McLauchlan RN 🏴🇮🇪🏳️🌈🇺🇦
(@StuartNurse62) reported
@virginmedia Look I’ve been with blueyonder then virgin for years never had any problems till I went to m500. I’ve ordered a booster but no confirmation email or booster. So you are not providing a service
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I Am ThunderHawk
(@IAmThunderHawk) reported
@virginmedia Just tried speaking to one of your colleagues and they hung up on me... Great customer service