Virgin Media Outage Report in Wigan, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wigan come from postal codes WN6, WN3 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Wigan, Prescot, St Helens, Warrington, Altrincham, Leyland, Skelmersdale and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Bolton |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
liam
(@Reidy_25) reported
from
Prescot, England
@virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it
-
Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia so you have deleted my tweet about the shocking service in the M41 Manchester Area great customer service to a 14 year customer. 350meg is worse than 200. I want a refund and not a joker telling me to reset my router #virginmedia
-
Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia TV not working at all and WiFi always on and off.
-
Rob Evans
(@robevansphoto) reported
from
Urmston, England
@virginmedia It says there is no issue. However we have been losing WiFi connection serval times daily.
-
BIG EARS Mum to George & Daisy
(@ljonesljones14) reported
from
Liverpool, England
@virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access
-
ann
(@lestervose) reported
from
Haydock, England
@virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help
-
Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡
-
Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
-
Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
-
David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
-
Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
-
Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia guys virgin is down M41 manchester useless don’t give me restate the router I work in the industry. 350meg is worse than 200 that’s with boosters and poweline adapters #virginmedia
-
Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes it's the same problem
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡
-
Neil Atherton™
(@natherton90) reported
from
Rainhill, England
@virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
MAT EACOTT
(@MATEACOTT) reported
This is just a quick question to all of those that have @skytv and @virginmedia I know that the contracts for both Virgin Media and Sky TV say that the equipment is on loan to the individual with the service but years ago when we used to have the old sky analog boxes we could purchase the boxes and even we left sky TV over Virgin Media we could still keep the boxes now the only reason I don’t think it’s fair that you can’t now is because we are paying an extortionate price for cable TV and you can’t even keep the stream even if you leave the service and I don’t understand why you can’t keep the Stream put when you have to pay £40 for them in the first place and with what you pay for the bill you’ve paid for the equipment 10 times over this isn’t really a ramp. It’s just a query see if anybody agrees with me.
-
Kevin Jackson
(@User_Lowton) reported
@virginmedia What is the point in investing in smart home equipment when my Virgin Broadband is failing on a weekly basis. I'm away on holiday and can't access my cameras, alarm or lights. Come on Virgin Media, it is literally every week that you're letting us down.
-
Nigel Craft
(@CraftyNigel) reported
@virginmedia hi , I have a neighbour who wanted to sign up to virgin media for the first time, I sent her a refer a friend code as we are with you ,we spent all night trying to sort it out for her , she wanted broadband and a tv box like ours but the link didn’t work for the refer a friend code, I then tried ringing you on her behalf , couldn’t get hold of anyone , I then tried to order online but couldn’t do that either as she doesn’t have any broadband and never has had in her hours it was saying she could install it all herself , she’s nearly 80 so how would she install broadband , we gave up in the end and she’s gone home very disappointed, just wondered how she is going to get this resolved and if you actually want new customers
-
𝙇𝙪𝙘𝙮 🦊
(@CYBERPUNKLUCE) reported
Avoid @O2 & @virginmedia Full of Abusive Discriminating managers who have no thought or care for anyone but themselves absolutely ridiculous both companies still exist should be shut down We endorse Discrimination against Disabled people in 2025 they should be called
-
Nigel Craft
(@CraftyNigel) reported
@virginmedia hi , I have a neighbour who wanted to sign up to virgin media for the first time I sent her a refer a friend code as we are with your and we spend all night trying to sort it out for her , she wanted broadband and a tv box like ours but the link didn’t work , I then tried ringing you on her behalf , couldn’t get hold of anyone , I then tried to order online but couldn’t do that either as she doesn’t have any broadband and never has it was saying she could install it all herself , she’s nearly 80 , we gave up in the end and she’s gone home very disappointed, just wondered how she is going to get this resolved
-
Johnny Aneurysm
(@Bincedmeef) reported
@virginmedia broadband down for the third time in a week. Sort it please. No service is becoming typical. Looking at Sky packages now.
-
Jim Fogarty
(@64Jimfogarty) reported
When you think @virginmedia customer service can't get any worse wow gutter level. Charge a new fee for a new package but don't provide the new package. When I call them oh right I can disconnect you right now lol. Bt sky and EE will be rubbing their hands.
-
Cherophobia Grey.
(@LilithGMarshall) reported
@virginmedia Absolutely disgusted with your "customer service" Due to my cognitive issues, I am basically locked out of my virgin media account. Twice now I've tried to sort out the bill and STILL haven't been able to. Now I have to wait for a password to be sent in the post to have to go through your automated system just to cancel. 20+ years I've been with you and this is what it's come to. I was a customer when it was Telewest. £85 a month for Internet. Had to cancel the DD to get a response from you. A message for WhatsApp. I don't use WhatsApp! Rant over! I'm fuming!
-
Justin Smith
(@Turtleflea1) reported
@virginmedia @O2 Already done that. Five times. Been unable to log in for over a month and no access to emails. Terrible service. Please private message me.
-
Grok
(@grok) reported
@Ellegaughan @virginmedia I'm Grok, built by xAI. Virgin Media's reply does sound like a standard customer service script, which could be from a human or a bot—many companies use both. Without access to their systems, I can't say for sure, but generic phrasing is a clue. Need help with something else?