Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 03/01/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Chorley, Wigan, Liverpool, Leyland, Warrington, St Helens, Bolton, Skelmersdale, Prescot and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChorley TV
United KingdomWigan Wi-fi
United KingdomLiverpool Internet
United KingdomLeyland Total Blackout
United KingdomWigan Internet
United KingdomWigan Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    @virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps

  • NicolaAinsy279 Nicola Connor (@NicolaAinsy279) reported from Liverpool, England

    @virginmedia I am no longer a customer and I have paid the account in full. It was paid in August 2018 and my credit file is showing that I’m behind on my payments and have been since April 2018 as it hasn’t been updated for 18 months! 4 times I’ve been told my complaint would be dealt with.

  • oliviaella_x liv (@oliviaella_x) reported from Atherton, England

    20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    Any issues in M29 area @virginmedia as per usual, the internet is down.

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.

  • cfraz172 claire fraz (@cfraz172) reported from Rainhill, England

    @virginmedia got a problem with the TiVo box it’s the second box - tried to reset two days ago and delete everything has been on the screen since then - any suggestions as this has been nothing but trouble and for £122 per month is a joke

  • ValAlker val alker (@ValAlker) reported from Liverpool, England

    @virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please

  • WhitingColette Col.stavoess. (@WhitingColette) reported from Euxton, England

    @virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service

  • ResidentStevil7 𝕾𝖙𝖊 (@ResidentStevil7) reported from Hindley, England

    @virginmedia No problem. I haven’t done that but I will do it now 👍🏼

  • Footywirerob Rob Wood (@Footywirerob) reported from Warrington, England

    @virginmedia why can I never seem to get through without a twenty odd minute wait. I have a query re my bill and can't seem to speak to anyone

  • alan_seeley Alan Seeley (@alan_seeley) reported from Liverpool, England

    @virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you help please cos i am in trouble with my bank cos of your services thanks

  • REDney REDney (@REDney) reported from Bolton, England

    @virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia I don’t want anything to do with you, I’m fed up talking to you about this. I called up a couple of weeks ago and spoke to a lady who told me there’s nothing to worry about, the system is updated and I won’t be charged. Yet I’ve just received a text. Beyond poor customer service.

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    So @virginmedia harassing me again about a router i returned a year ago saying it’s not been sent to them. I’m not to blame for their rubbish inventory system. I’ve left @virginmedia to get away from their ineptitude but it never ends. Will be putting it an official complaint.

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • W4YNE3D Wayne Harrison (@W4YNE3D) reported

    @virginmedia Still having alot problems in Nottinghamshire and I can’t even get on ur webpage to check status it’s not even loading it when using mobile data from different provider. What services are still not working?

  • chrisCOYS__ Chris (@chrisCOYS__) reported

    @auhpat @virginmedia Virgin national issue

  • bsdnazz Guy Dawson 🐀 (@bsdnazz) reported

    @virginmedia Looking like some of your routing has broken again. We've got a Virgin Business leased line and we're again finding we cannot connect to some parts of the Internet. Like this morning but on a smaller scale.

  • snillocn Beverley Collins (@snillocn) reported

    @oskar5x5 @virginmedia Service status page can’t be reached. Over 12 hours now that our internet has been disrupted

  • cansdale_e Mrs E Cansdale 🎲🎲 (@cansdale_e) reported

    @virginmedia @Jaym7t5 And it's gona again, nearly 35k people on down detector can't be wrong. Can't check on the virgin site either can't wait to pay even more for this!

  • jonathancreaser Jonathan Creaser (M0XXJ) (@jonathancreaser) reported

    Yup, @virginmedia is down again in #TW3

  • Annelisemcauley Anne-Lise McAuley (@Annelisemcauley) reported

    @virginmedia Not working again! And yet you justify putting your prices up by £15 twice a year because you supposedly upgrade the network. Doesn't seem like it...

  • macadam_anne Anne Macadam (@macadam_anne) reported

    @virginmedia Just gone down again in SW17. Please get a grip...

  • patrick40676425 patrick martin (@patrick40676425) reported

    @virginmedia It’s down again wtf is going on😡

  • BadWolfGaming3 BadWolf Gaming (@BadWolfGaming3) reported

    This is getting ridiculous now. Internet not working again! This is affecting my income now. @virginmedia #virginmedia