Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 12/27/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, St Helens, Leyland, Irlam, Warrington, Skelmersdale, Altrincham, Wigan and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomBolton Total Blackout
United KingdomBolton Internet
United KingdomSt Helens Internet
United KingdomLeyland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • mattwood1702 Matt Attwood (@mattwood1702) reported from Liverpool, England

    Internet down no good when working home #virginmediadown #virginmedia

  • LindzDDub Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

  • PaulRegent1 Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • jgrailpics James (@jgrailpics) reported from Liverpool, England

    Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

  • timmycooke Tim Cooke 🇺🇦 (@timmycooke) reported from Wigan, England

    @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in B9?

  • elisabethhilto4 Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

  • jmcloughlin Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

  • Duddydudson Kevin Dudson (@Duddydudson) reported from Wigan, England

    @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

  • elisabethhilto4 Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

  • andrewjmcgill Andy McGill (@andrewjmcgill) reported from St Helens, England

    @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

  • aralph50 Amanda Ralph (@aralph50) reported from Liverpool, England

    Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

  • GaryBan47314801 Gary Banks (@GaryBan47314801) reported from Liverpool, England

    @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

  • BLTwitchy Berni Turner 🖤🌹 (@BLTwitchy) reported from Liverpool, England

    @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

  • TheWiganParky Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England

    @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

  • Its_Sal_Queen Sarah Hill (@Its_Sal_Queen) reported from Liverpool, England

    Would love to be able to start work @virginmedia, but the Internet is down.

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

  • TheWiganParky Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England

    @virginmedia If my bill went down with my speed, I wouldn't mind.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in M6?

  • RWBJ1997 Jonesy (@RWBJ1997) reported from Liverpool, England

    @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itzdxrk69 Retard (@itzdxrk69) reported

    you all bouta lose a lot of people on contracts w ur ******* ****, ******* ridiculous #virginmedia

  • Lewis5597 Lewis (@Lewis5597) reported

    @Jb_radley @virginmedia The people aren't mad there's an issue, it's that the communication has been so poor, the status page isn't working (most other sites use a status page hosted on a different host that wouldn't be affected by the same outage), and how long it has taken.

  • eirwenjulia JulieH (@eirwenjulia) reported

    @macavanagh @virginmedia I'm going to cancel mine as soon as my contract end next month.

  • chrisjlatimer 15 minute Chris (@chrisjlatimer) reported

    If an other provider got close to the speeds Virgin gets id leave at this point tbh and the poor customer service would be the reason mainly #virginmedia

  • HelensVlog Helens House And Garden (@HelensVlog) reported

    Come on @virginmedia ! We never get the speeds we pay our hard earned money for. Service has been up and down last 7 days and now a total outage since midnight BST. #virginmediafail

  • seanjenny2110 Sean&jenny (@seanjenny2110) reported

    @virginmedia SOME !!! Well over thousands of people are having issues wep site is down Know time frame of a fix ? Unbelievable especially when the kids are off wanna play console / Netflix or Disney Really screwed the pooch on this one @virginmedia oh not forgetting the price rise 👏🏻

  • KaidbeyShafic Dr. Shafic Kaidbey (@KaidbeyShafic) reported

    @virginmedia The service is gone completely now

  • olPistolPeteo Pete (@olPistolPeteo) reported

    @virginmedia Increase prices by 13 percent provide a pi$$ poor service joke of a company as soon as BT full fibre in my area I’m off. Never had half the issues I have now and Virgin customer service is laughable.

  • TyrenasAD Tyrenas ™🗹 (@TyrenasAD) reported

    Hey @virginmedia are you going to reimburse us for this massive outage you've had or you going to just rinse us like always? Recently upgraded to 1gig and the first few days have to dire now this.

  • MKG1869 NRIfromUK (@MKG1869) reported

    @virginmedia Intermittent? You are kidding. It a total Service breakdown