Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Wigan, St Helens, Bolton, Prescot, Leyland, Skelmersdale, Darwen, and Newton-le-Willows.

City	Problem Type	Report Time
Warrington	Internet	38 minutes ago
Wigan	TV	3 hours ago
St Helens	Internet	4 hours ago
Wigan	Internet	3 days ago
Bolton	Wi-fi	3 days ago
St Helens	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 11 seconds ago from Warrington, England

  Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?

• 
  Mrs Smith (@SmithysMaud) reported 3 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Colette Ellison (@colette2511) reported 7 minutes ago from Warrington, England

  @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

• 
  Sharron Rawlinson (@SharronRawlinso) reported 11 minutes ago from Kirkby, England

  @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

• 
  Andrew (@andym1908) reported 11 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Lindz Devine (@LindzDDub) reported 11 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Carol Rowles (@CallyRaven) reported 12 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  James (@jgrailpics) reported 18 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Lindz Devine (@LindzDDub) reported 21 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Liz Tuite (@tuite_liz) reported 22 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Maureen StewartJones (@supergran22) reported 27 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  CryptoDan2k (@CryptoDan2k) reported 28 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  Gemma ≅ (@SimpaticoGem) reported 34 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Nathan Talbot (@nathantalbot) reported 37 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 43 minutes ago from Wigan, England

  @virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.

• 
  Maureen StewartJones (@supergran22) reported 47 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Liz Tuite (@tuite_liz) reported 51 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  Mrs Smith (@SmithysMaud) reported 52 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  GreenWasBlue (@GreenwasBlue) reported 53 minutes ago from Bolton, England

  @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

• 
  Anne McCormack (@1AnneMcCormack) reported 56 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Faisal A. Qureshi (@f_a_q) reported 2 minutes ago

  @virginmedia @Stsantek Their piss poor customer service is why I left. Absolutely no respect to long time customers.

• 
  Samet (@Samet_UK) reported 3 minutes ago

  @virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.

• 
  Reeni 🇯🇲 (@__neerihs) reported 5 minutes ago

  @virginmedia I have checked. There were outages and it’s now apparently fixed. Yet I still have no service. So I can’t watch tv, can’t use my tablet, my daughter can’t use her tablet and I can’t work next week. What fabulous service!

• 
  Vicky (@CityVicks) reported 6 minutes ago

  @virginmedia my internet keeps cutting out. And has just gone again. It’s the 4th time this week, and it wipes out all my smart devices. What is going on? It’s unacceptable how poor this service is

• 
  Mark vix (@Vikk3rs146) reported 8 minutes ago

  @fluffybubbles73 @virginmedia They troll the same old crap mate ..I just switched to Sky after 30 years with Virgin because they don’t give a **** about you ..just want new customers

• 
  tenaciousV (@tenaciousV56) reported 10 minutes ago

  @TheParty1sOver @virginmedia Same here. I just left EE, but still on till 30th though. Trying to switch but other sites seem to be having tech errors?

• 
  Jenny B (@Myfourjoys) reported 11 minutes ago

  @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡

• 
  Elle 🌸🗽 (@hellosunshine52) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing

• 
  James Durrant (@je_durrant) reported 16 minutes ago

  @virginmedia Im afraid I’ve have more confidence if 1. You got my name right, 2. If neighbours 3 doors down, also with you, had also lost service, and 3. As an O2 customer, I could get a half decent reception

• 
  SUFI (@SlientPixel) reported 17 minutes ago

  @InternetH0F I mean in the uk literally a week ago one of our virgin media got fined 28m for making hard to cancel