Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Bolton, Liverpool, Chorley, Warrington, Leyland and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Total Blackout | |
| Bolton |
Wi-fi | |
| Liverpool |
Internet | |
| Chorley |
Internet | |
| Liverpool |
TV | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Still the same issue had another text update to say all fixed but it's not still nothing #notimpressed
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Andy Daley
(@AndyDaley) reported
from
Roby, England
@eddie_corrigan @virginmedia Is it skipper? It's absolutely garbage. Thank god its only twice a year
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Ada Yoga🧘🏾♀️
(@Krys_yogi) reported
from
Liverpool, England
@virginmedia Just seen an update that there's an issue in the area. How long is this gon take to fix? Some of us have work and need to be online. This is rather frustrating
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Connection problem with Apps. Phone & told to give no. underneath box. Difficult 2 bend down, hold box & phone. How can there b a problem when the TV in other room is working? Sick of having a text to do it myself or ask 4 tech help from someone who can't help.
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service
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sarah nugent
(@sarahnuge) reported
from
Roby, England
@virginmedia Liverpool not working either, can’t even access website or phone
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Chrissie Fuller
(@miteamshirts) reported
from
Chorley, England
Re Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia hi I’m having problem with tv and internet service in L25 but you aren’t accepting incoming calls?? What to do?
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Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia @primevideosport told me my TV not connected to Internet which it is. Was working and then wasn't. Now working but really sick of reoccurring problems when my @primevideosport goes off & told it's an Internet problem. If Internet problem wouldn't I lose everything?
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Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻
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shane reeves
(@shanereeves1982) reported
from
Wigan, England
@virginmedia Must be some issue been off since about 10 am but yet internet not affected
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Steph Scully
(@SteffyJ1) reported
from
Warrington, England
@virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.
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Mike Long
(@Lanky2711) reported
from
Urmston, England
@virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.
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Anne Woolley
(@AnneWoolley1) reported
from
Hindley, England
@virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!
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Ada Yoga🧘🏾♀️
(@Krys_yogi) reported
from
Liverpool, England
@virginmedia you guys are really ***************. What's with the network outage?? Please fix this!
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Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca
(@RPG_Lumi) reported
@crazy_jan @virginmedia Not sure where all these problems have suddenly surfaced from, seemed to have been relatively fine up until December, but yeah it sucks ;/
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Tom Scott
(@TomScott1) reported
@virginmedia Tried calling your support team, tried the contact text, tried the online help. Finally got through and you've not processed my order yet from 15 days ago. Taken my money though.
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Danielle❄️
(@dani_x11) reported
@virginmedia hi im having problems with my internet, can you help?!
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Mick Sykes
(@MickSykes2) reported
@virginmedia Been a customer from the start of @virginmedia. shocking treatment.TOO LITTLE TOO LATE 👋
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*~Donna~*
(@wolfwitch80) reported
@virginmedia Thank you. This is part of what the issue is. I phone and get told it’s ok. Still have the same issues. I try online and can take days for a response and hours between replies. It’s frustrating as a customer when you need help.
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me
(@Vee_Arr) reported
1) = happy @thameswater customer. 2) = very angry soon-not-to-be @virginmedia customer who is now very vocal with anyone she talks to about how rubbish VM are and to avoid with a long barge pole 👏🏻 🙄 #CustomerService #virginmedia #avoidliketheplague
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ProfManhattan
(@avbains) reported
@virginmedia How do I get compensation ? My internet has been down for over two weeks. And your tech support have wasted 15 hours of my time on calls so far. Is compensation supposed to be automatic ?
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Neil Beck
(@neil_bk) reported
@virginmedia is there a problem with your help line, Ive been waiting for 45mins?
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Mundo2
(@mundo2) reported
@virginmedia As a communications company it's unbelievable that you don't even have a proper queuing service on the phone to tell you average wait time or where you are in queue.
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Emma Sheridan
(@emma_sher97) reported
@virginmedia are there issues in Dublin 14? Wifi is shocking and landline is acting up too.