Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Leigh, Warrington, Leyland, Wigan, Bolton, Altrincham, Chorley, and Prescot.

City	Problem Type	Report Time
St Helens	Internet	4 days ago
Leigh	Wi-fi	8 days ago
Warrington	Wi-fi	9 days ago
Warrington	Wi-fi	9 days ago
Leyland	Total Blackout	9 days ago
Wigan	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Adam (@agarnett) reported 8 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 13 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  CryptoDan2k (@CryptoDan2k) reported 13 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  Graeme Radebe (@Radebreast) reported 13 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Andrew (@andym1908) reported 14 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 15 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Maureen StewartJones (@supergran22) reported 17 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Liz Tuite (@tuite_liz) reported 19 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  LeChonk (@J_w_D94) reported 20 minutes ago from Horwich, England

  @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

• 
  John Kelly (@John_Kelly17) reported 21 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  James (@jgrailpics) reported 32 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Gary Banks (@GaryBan47314801) reported 32 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 36 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Liz Tuite (@tuite_liz) reported 38 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  Emma (@EmmaZhaan64) reported 48 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  NeckSausage (@NeckSausage) reported 48 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  CryptoDan2k (@CryptoDan2k) reported 53 minutes ago from Roby, England

  @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

• 
  Steve Pouncey (@Steveo67) reported 55 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Matt Attwood (@mattwood1702) reported 55 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Nathan Talbot (@nathantalbot) reported 56 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in M6?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Master Roshi (@MasterRoshi1667) reported 6 minutes ago

  @MelJanie @virginmedia They really are a pack of useless *****. Typical VM. Takes your money and a shite service. We all accept it anyway because they are allowed to get away with it. It doesn’t pay to be loyal any more.

• 
  Magnolia’s Art (@Magnoli23215778) reported 7 minutes ago

  @elldivino @virginmedia ****!

• 
  lightnet1 (@lightnet1) reported 8 minutes ago

  Virgin media offer a box , then don’t, offer remote control instead, cut your signal strength …ask to renew your contract way before end .. DODGY AVOID

• 
  Crystal Q (@MizzCQ) reported 10 minutes ago

  @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

• 
  john (@jhargie4) reported 10 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  Ken Bar Low (@OldPeopleFine) reported 12 minutes ago

  @Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi

• 
  John McClave (@johnmc32) reported 13 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  Escape to the Garden (@JanetsEscapades) reported 14 minutes ago

  @virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!

• 
  Virgin Media News (@VirginMediaNews) reported 18 minutes ago

  First-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.

• 
  Dave Rutt (@DaveRutt2) reported 19 minutes ago

  @virginmedia can you help your call centres are useless!!! My sister has moved house as she and her husband are divorced and she has no contact with him. The ac is in his name , but she pays for it. All she wants is the ac to be in her name .. why is this so hard to do 🤬 ?