Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Warrington, Wigan, Bolton, St Helens, Altrincham, Chorley, and Prescot.

City	Problem Type	Report Time
Leyland	Total Blackout	38 minutes ago
Warrington	Wi-fi	9 hours ago
Warrington	Wi-fi	19 hours ago
Warrington	Wi-fi	22 hours ago
Wigan	Internet	23 hours ago
Bolton	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 3 minutes ago from Wigan, England

  @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

• 
  Carol Rowles (@CallyRaven) reported 6 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Mick Mc 23 (@Mick_McIver1984) reported 10 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 13 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  CryptoDan2k (@CryptoDan2k) reported 17 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  Sarah Hill (@Its_Sal_Queen) reported 18 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  John Kelly (@John_Kelly17) reported 18 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 21 minutes ago from Wigan, England

  @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

• 
  IanRob79💙 (@IanRobEfc1878) reported 30 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 31 minutes ago from Wigan, England

  @virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.

• 
  LeChonk (@J_w_D94) reported 33 minutes ago from Horwich, England

  @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

• 
  NeckSausage (@NeckSausage) reported 36 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  Graeme Radebe (@Radebreast) reported 37 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Mrs Smith (@SmithysMaud) reported 40 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Gary Banks (@GaryBan47314801) reported 44 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Carol Rowles (@CallyRaven) reported 45 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Emma (@EmmaZhaan64) reported 48 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Kevin Dudson (@Duddydudson) reported 48 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  CryptoDan2k (@CryptoDan2k) reported 52 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 56 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  me (@CalJamesPhoto) reported 6 minutes ago

  @virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever

• 
  Pete (@PeteNCFC1862) reported 7 minutes ago

  @Derek959Derek @RayJones34 All the big 3 providers do it via the Good Things Foundation, apart from EE and BT who have there own arrangements for helping with data poverty. These help people on benefits so official status and a NI number is needed . Virgin Media O2 Vodaphone 3 do it via Databank .

• 
  Chambo (@davidc98) reported 8 minutes ago

  @elliviant £32 for 500mb down/up with Virgin Media , they tried making me pay £60 a month , rang them up and told them i was leaving and they put the price down for 3 years

• 
  Tomi (@GadgetsBoy) reported 8 minutes ago

  Trying to cancel a virgin media broadband has to be as painful as pulling teeth without local anaesthetic

• 
  Andy (@sadelta99) reported 9 minutes ago

  @andy_nicks60 @virginmedia Thinking of leaving them myself due to this same issue - don’t want just a Streaming box - and their info during a fault is absolutely ridiculous and too many lies

• 
  Meersham (@Schmuley_Schlo) reported 11 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  Malcolm Day 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MalcDaySTFC) reported 11 minutes ago

  @virginmedia @Carolestfc1 Cancel the subscription as not fit for purpose! Either that or a refund is the least you should expect.

• 
  doozerlyn (@doozerlyn) reported 12 minutes ago

  @YouMadBruv3r @virginmedia Check on their service checker page.... Mine says will be sorted at 1008 hours on 28th August... Very specific... I bet yours will be the same.... @virginmedia lying to everyone, refunding no one....

• 
  Julie Goldsmith (@JJools67) reported 13 minutes ago

  @virginmedia I have just spent over 1hr20mins on the phone trying to sort out my mothers virgin account she has dementia person I finally spoke to (after 3 other depts) put me on hold & we got cut off. He hasn’t bothered to call me back despite having my number! Dreadful service!

• 
  Tilal Manzoor (@tilalx) reported 14 minutes ago

  Hi @virginmedia, I've been without Internet & Landline services for 5 days, everyday am assured someone is fixing the service. Nobody comes, help desk have no information where the engineer is or why they don't show; Everyday I am told to be patient. Pls remedy this failure