Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN2, WN6 and WN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Liverpool, Prescot, St Helens, Warrington, Altrincham, Leyland, Skelmersdale and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Wigan |
TV | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Prescot |
Phone | |
| Wigan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Keiran
(@keiranb1) reported
from
Boothstown, England
@bt_uk I thought virgin media’s customer services was bad but my god bt tops the list, 1st advisor calls me a liar. Then the second one put the phone down on me after telling me no manager will take my call! @MartinSLewis
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Jason Greenall
(@jmgreenall) reported
from
Standish, England
@virginmedia Not you fault I know but unfortunately for me this seems to be the default response for virgin customer service, along with passing us over to another dept! Also your sales rep, who said, “any probs give me a call” has gone AWOL!
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Archie.
(@alxarchie400) reported
from
Urmston, England
Hi @virginmedia do you buy out Sky contracts. I’m not happy with the service I get with them...
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Michael Griffiths
(@M__Griffiths) reported
from
Liverpool, England
Told @virginmedia last week I need to end my contract due to moving address....just got my bill through and they have removed the credit I was getting as I have been with them for so long all because I am leaving. Great service that isn’t it....what a joke !!! 👎🏻
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Sam Mawdsley
(@sam_churchstile) reported
from
Croston, England
@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣
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Oh Bother!
(@ohbother02) reported
from
Urmston, England
@virginmedia I’ve rearranged for tomorrow, but it shouldn’t take me to chase and keep phoning to correct your customer service failings
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Terry
(@Terry_Crawford) reported
from
Boothstown, England
@virginmedia I repeat #joke poor customer service @SkyUK
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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Terry
(@Terry_Crawford) reported
from
Wigan, England
@virginmedia are a joke!!! I just can’t resolve a simple issue with them! It happens every time... #HappyValentinesDay #ThursdayThoughts
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Rick Houghton
(@Hortini) reported
from
Liverpool, England
As usual shocking from @virginmedia trying to log on to my online account. Changed password and now it’s not accepting the new one or old one. They are terrible!
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soph✌
(@Sophgrimmy_) reported
from
Wigan, England
It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
To all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
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Crypto🃏
(@redjoker1999) reported
from
Urmston, England
@virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.
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Blue cladding 🍺
(@EFC26PJ) reported
from
Liverpool, England
@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
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Mick
(@The_MJ_Maher) reported
from
Horwich, England
@virginmedia Numerous times. Internet constantly dropping out. Every day for the last week. Nothing coming up on the service checker.
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LIAM REILLY🌹
(@LIAMREILLY20) reported
from
Warrington, England
@virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia Is there an issue in area 20, no TV or Wi-Fi
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Michael Griffiths
(@M__Griffiths) reported
from
Warrington, England
@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
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Dan the Man 🏳️🌈
(@pendo86) reported
from
Rainhill, England
The internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky
(@vicky_wilkes85) reported
@virginmedia I’ve finally had a reply saying they can’t help me and to phone the faults team...what a waste of time
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Farah
(@farahsmehndi) reported
Can @virginmedia please sort out their Internet issues. I can't even #internetspeedtest its THAT slow! #virginmediaissues
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Researcher
(@queenie64339913) reported
@virginmedia Not working again sw18
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Eb
(@Ebb1) reported
@cymboi @virginmedia Complaint don't work. In past I received a letter saying they tried to contact me by phone. They did not. No missed calls or no messages left. And again they ask to ring the call centre. Why dont they provide a dedicated number and name to contact?
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Farah
(@farahsmehndi) reported
Can @virginmedia please sort out there Internet issues. I can't even #internetspeedtest its THAT slow! #virginmediaissues
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scooter
(@thelocalscooter) reported
@virginmedia unfortunately i don’t have an ethernet cable long enough to reach my main pc, therefore i can’t do a wired speed test. there have also been no issues in my area reported within the past week, no matter how many devices i use the speeds are terrible, it’s barely useable at times
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Vanix_BlackJosh
(@Black_Josh0) reported
So Virgin Media just took the fattest **** on the stream just after I got raided by @FeelTheNiche (thank you for the raid) I'm back online now though
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David Durant
(@cholten99) reported
In other news, I'm an idiot. @virtginlmedia (now reported to @twitter) DMd me when I posted @virginmedia and asked for my debit card details as "ID proof". It was only at the last minute when they were asking for my 3D Secure password that I clocked what was going on.
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Eb
(@Ebb1) reported
@Word_Service @virginmedia Best way to cancel is send a letter to their complaints dept, Sunderland,send it recorded delivery, and then cancel direct debit in 30 days time. You have done your legal duty to cancel. They then have no leg to stand on. Meantime arrange to switch providers. Hope that helps.
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SRendu
(@SRendu) reported
@virginmedia can someone please urgently contact me to order Virgin wifi pods. My children are home schooling due to COVID and cannot connect to wifi due to poor signal. they are unable to join video teaching and starting to fall behind in critical learning and GCSE course work.