Virgin Media Outage Report in Wigan, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wigan come from postal codes WN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Liverpool, Altrincham, Wigan, Skelmersdale, St Helens, Bolton, Chorley and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Total Blackout | |
| Liverpool |
Internet | |
| Altrincham |
Wi-fi | |
| Wigan |
Total Blackout | |
| Wigan |
Internet | |
| Skelmersdale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
-
The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
-
Katharine Guiney
(@KatharineGuiney) reported
from
Warrington, England
@virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠
-
matt🇸🇱
(@MattJ_213) reported
from
Wigan, England
Why’s it called virgin media when it goes down more than a pornstar
-
Craig
(@CraigC84) reported
from
Liverpool, England
@virginmedia can you please contact me. Ur customer service is a disgrace
-
champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
-
wayne peers
(@wanner316) reported
from
Golborne, England
@virginmedia Done everything we are even losing signal now when we never did
-
Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
-
David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
-
Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
-
Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
-
The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
-
Darren Buckley
(@dkjc2008) reported
from
Upholland, England
@virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person
-
IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
-
Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
-
Nurfherder
(@Urmstonblue) reported
from
Urmston, England
@virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.
-
Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
-
David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
-
John Clark
(@1972johnclark) reported
from
Clayton-le-Woods, England
@virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service
-
IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Les Bristow
(@Les_Bristow) reported
My Virgin Media Broadband has been really flaky again today - tried the remote test facility, which recommends a router reboot - but that has not made any difference. That's a service disruption for 3 days now - compensation? #virginmedia #getitfixed
-
JamesFrench
(@jfrenchlimited) reported
@virginmedia And yes I spoke on WhatsApp and no they didn't help! Advised to get a dongle which should of been provided from the first installation put back never knew that and VM didn't bother to tell me that!
-
Stuart Robinson
(@xxrobbo) reported
@virginmedia is BB still down logged on and paid for a weeks worth of ultimate in a premier inn have not had use for 2 days !
-
Chris Gurney
(@chrisgurney33) reported
@virginmedia Broadband been down over a day in LS26. Should I book a technician to come round as advised by the online checker or is that just a waste of time?
-
Dave
(@buckall) reported
@virginmedia I don't know mate I'm no engineer the CS agent just said its not your house that's the problem and it wouldn't be a VM engineer hence the 10 day "resolution". There should be full notes on my account if you can access?
-
Laura Globe
(@LauraGlobe12) reported
@virginmedia I have finally had someone out today who thinks they have fixed the issue so I have no need to talk to you. I will ring your complaints department “customer relations” directly to lodge a formal complaint.
-
Philippa Thomas 🏴🌎
(@leucarum) reported
@LeePartridge16 @virginmedia They cut my 87 year old FIL’s landline phone off in the migration to digital without warning, releasing the phone # he’d had for 50+ years. Also meant his LifeLine didn’t work. Took HOURS of phone calls and a FB chat before the issue was resolved. No safeguards in place 😡
-
Meh
(@Blnexttime) reported
@virginmedia That doesn't help me when the install should have happened on the 29th of march, and myself and my disabled partner who uses the internet service you promised for our only source of income have gone without for this time.
-
Mousey
(@Scouse_Mouse90) reported
Gonna reply to me today @virginmedia ? Or just gonna leave me with the worst Internet in the UK?
-
lisa kuras
(@lisakbristol) reported
from
Warkleigh, England
@virginmedia the most dreadful service provider known to mankind no customer service and they do not treat customers fairly avoid at all costs