Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN6, WN3 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Warrington, Skelmersdale, Bolton, Wigan, Prescot, Altrincham and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
TV | |
| Warrington |
Internet | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Robert Ashton
(@rashmanlfc) reported
from
Wigan, England
@springviewer @virginmedia Always seem to have problems with yours
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Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Yeah and the mobile data gone down too
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Max-Well-Made-It
(@maxxwhitter) reported
from
Urmston, England
@TomDean86 @virginmedia That’s what they all do! Didn’t iPhone got fined for slowing down older phones to force ppl to upgrade. How else they gonna make money out of u if they make the old comfortable.
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet
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GRAEME SMITH
(@MrGraemeSmith) reported
from
Liverpool, England
Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
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Kevin Burke
(@fraudsterboosh) reported
from
Urmston, England
@liaml11l @virginmedia @virginmedia please can you confirm if you’ve had known issues with your service in the M41 area over the last 24hours. 3 valued customers here experiencing issues. Many thanks @mattbrown322
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Max-Well-Made-It
(@maxxwhitter) reported
from
Urmston, England
@TomDean86 @virginmedia 🤣😂🤣 to be fair when it comes to speed virgin piss everyone else but it’s just reliability issues! Still won’t switch to anyone else unless the rest catch up on those super fibre optic speeds
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢
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Carla Zuill
(@carlazuill) reported
from
Urmston, England
@BSaundersSport @virginmedia Their service is really annoying me. I was supposed to switch to @SkyUK this month but the pandemic had other plans. Now I feel like I’m trapped in a relationship with a man with malfunctioning body parts 🥴
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it
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Tom Clegg
(@Cleggy_96) reported
from
Liverpool, England
Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄
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Andrew Fielding
(@Andfie) reported
from
Bolton, England
@virginmedia service down again, and your status check also down. Pitiful.
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Darren Bown
(@Dazzb84) reported
from
Newton-le-Willows, England
Virgin Media goes down and we have a nationwide breakdown. 🤣
-
Max-Well-Made-It
(@maxxwhitter) reported
from
Urmston, England
@TomDean86 @virginmedia 🤣😂🤣 to be fair when it comes to speed virgin piss everyone else but it’s just reliability issues! Still won’t switch to anyone else unless the rat catch up on those super fibre optic speeds
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ash jilka
(@Ashjilka1) reported
@virginmedia 47min waiting on hold to speak to a member of customer service... How much longer?
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Amy Peace
(@AmyPeace17) reported
@virginmedia I’ve received a credit cheque from a miscalculation from an old account but I have changed my name since then and the bank won’t accept it. Are you able to re-issue with correct name?
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Graham Brant
(@GrahamBrant6) reported
@virginmedia No dial tone, when I try to phone the landline get a this number is not available message. Neighbour has an engineer coming out on Wednesday can I DM to get my issue added to that?
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mel gatward
(@melGatward94) reported
@virginmedia and I’m unable to work from home because.... oh wait, the internet just dropped out again, which means I’m losing money. I don’t think I’ll be paying you, unless you sort the issue out. I’d also like a member of your complaints team contact me or acknowledge me. (5)
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Adam White
(@superchincilla) reported
@virginmedia Like I said. Your app and website report no problems
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Dav ✨
(@lool_dav) reported
@virginmedia been trying to get through to someone on your online messenger for 2 days as cellular signal and 3/4G is not working for me so I can’t call, no ones responded yet or I get cut off. It’s very frustrating and I am FAR from happy with this situation.
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Lee Shrimpton
(@leeshrimpton) reported
@virginmedia 1 hour wait time on phone still haven’t got through even calling as a customer , the is only so long you can use covid as a excuse
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Andrew Dipper 📈
(@searchandrew) reported
@virginmedia Otherwise I’ll be looking to see what other providers can offer in the next few weeks. I’d be shocked if they treated a loyal customer the way @virginmedia has.
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Jay Habera
(@Evohab) reported
@virginmedia Hi, unable to sign into emails on any device ? Are there issues with Virgin Media email in the Nottinghamshire area
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Mo Saghir
(@MohammedSaghi13) reported
@virginmedia @MoiraHufton After seeing so many customers complaining of the same issue of being disconnected when trying to cancel their contract, only seems to be an intentional strategy and tactics virgin media deploy. This certainly needs to be raised a lot higher. Awful customer service