Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN6, WN3 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Liverpool, Wigan, Prescot, St Helens, Warrington, Altrincham, Leyland, Skelmersdale and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Bolton |
Internet | |
| Wigan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing
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MH
(@MarkHughes_) reported
from
Liverpool, England
@virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
Yet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬
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Dan Ashurst
(@danashurst) reported
from
Wigan, England
@Scott_Helme Damn. That upload is faster then what @virginmedia give me on my cable line!
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.
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mark blundell
(@markymark2970) reported
from
Walkden, England
@virginmedia broadband signal down again surprise surprise at this we’ll have to sit in Maccies just to use internet #shit
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Hayley Baker
(@hayleybaker25) reported
from
Liverpool, England
@virginmedia problems again with virgin broadband and phone in my area not good enough.👎
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Nat Chan 🐝
(@Natchanxo) reported
from
Walkden, England
why are VM so SHITE. Had an agent tell me to BIN my new sim card as I didn’t need it & I can use my old sim card. I’m now paying for 2 sim cards and ones in the BIN...now they’re telling me I have to pay an ‘exit’ fee to ‘cancel’ the contract 😡 @virginmedia
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Anfield Sports
(@anfield_sports) reported
from
Liverpool, England
Sick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.
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⚽
(@basher5000) reported
from
Standish, England
@virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻
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Red Electro
(@RedElectro) reported
from
Warrington, England
Well, @richardbranson @virginmedia - been a customer since the Telewest days, but the broadband service is almost unusable now. I don’t know what’s going wrong, but you’re going to start losing customers rapidly, if you don’t get this sorted.
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mark blundell
(@markymark2970) reported
from
Urmston, England
@virginmedia You’re broadband signal has been dropping about a dozen times daily since October and the last one on Friday was for over 24hrs; my wife had rang numerous times and just keeps getting told outage problems in area . Really come on #patronising😡😡
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Philip Dent 🇪🇺
(@prdent73) reported
from
Euxton, England
Noooo!!! The virgin media wifi is down. We might have to start talking to each other..
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kim🐝
(@kimnsib) reported
from
Bolton, England
@virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡
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⚽
(@basher5000) reported
from
Standish, England
@virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....
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Billzy
(@Billzy79) reported
from
Liverpool, England
@rteifler @virginmedia We have been a loyal customer for many years 👍😎
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help
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Dan Ashurst
(@danashurst) reported
from
Wigan, England
@virginmedia Whoops. Maybe I should have clarified...My connection is fine, it's your packages that need to change to give more upload capacity to customers. P.s you guys deliver a solid service to me, and have done for years.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bridgeman ⭐⭐⭐⭐⭐⭐
(@Bridgey36) reported
from
St Helens, England
@virginmedia Can I cancel , pause my sports subscription until this virus is over.
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@vmbusinesshelp @virginmedia Oh you mean the web chat which is hardly ever available when there aren’t problems...and is now impossible to get on. LOL
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia absolutely no internet service in the cv5 area, any updates please
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Real Gaz of Trumpton #fbpe
(@gazza_d) reported
from
South Shields, England
.@virginmedia have emailed me a survey about their handling of my complaint. Nil points all the way. To be fair once I managed to speak to someone she was ok(just) and gave me answers. Trust is so low I don't entirely believe them
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1
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William Pinnell
(@PinnellWilliam) reported
from
Walthamstow, England
@virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.
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Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@virginmedia why is my speed down from 500 Mbs to 92.8 when your system states nothing wrong in my area 🤬
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Already tried it guys, absolutely nothing, it’s also a replacement router that received on the 12th of March, phoned 6 times over the weekend for them to tell me everything is ok when I was experiencing slow connection, now nothing!