Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Bolton, Warrington, St Helens, Wigan, Skelmersdale, Darwen, Newton-le-Willows, Prescot, Leigh, and Altrincham.

City	Problem Type	Report Time
Leyland	Internet	2 days ago
Bolton	Internet	3 days ago
Leyland	Total Blackout	5 days ago
Warrington	Internet	5 days ago
St Helens	Internet	6 days ago
Leyland	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  CryptoDan2k (@CryptoDan2k) reported 7 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 10 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 12 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Alan Dean (@alandean1878) reported 14 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Liz Tuite (@tuite_liz) reported 24 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  James (@jgrailpics) reported 26 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  CryptoDan2k (@CryptoDan2k) reported 28 minutes ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

• 
  CryptoDan2k (@CryptoDan2k) reported 29 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 33 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Tom Rushton (@tomrushton88) reported 39 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Maureen StewartJones (@supergran22) reported 39 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Amanda Ralph (@aralph50) reported 39 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 39 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  CryptoDan2k (@CryptoDan2k) reported 40 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 43 minutes ago from Warrington, England

  Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?

• 
  CryptoDan2k (@CryptoDan2k) reported 45 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Mrs Smith (@SmithysMaud) reported 50 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Matt Attwood (@mattwood1702) reported 52 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  CryptoDan2k (@CryptoDan2k) reported 53 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  Mrs Smith (@SmithysMaud) reported 57 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hatz (@DevilHatman) reported 4 minutes ago

  once again, absolute piece of **** @virginmedia and their bullshit upload speed issues has resurfaced

• 
  J Harris (@BingoBertie) reported 5 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

• 
  IFB Media (@IFBMedia) reported 5 minutes ago

  This is the problem LOI TV and Virgin Media can’t solve on their own. Both have done more for this league in a few years than RTÉ managed in decades. Let that sit for a second. A streaming service and a commercial broadcaster have outworked the national broadcaster on its own game. RTÉ isn’t short on money. It’s short on will. Every household in this country funds that broadcaster through the licence fee. League of Ireland clubs are part of that country too. Yet the domestic game still gets treated like an inconvenience, squeezed out whenever something bigger comes along… That’s not neutrality. That’s a broadcaster showing you exactly where its priorities sit. And it ain’t with covering our Domestic Football teams irrespective of whether it’s home, abroad or both. Other platforms shouldn’t be doing RTÉ’s job for it. They shouldn’t have to. A national broadcaster shows up for the national game. Consistently. Not when it suits the schedule. Until RTÉ treats League of Ireland like it matters, everyone else will keep doing the job it was funded to do. That’s not a compliment to the others. It’s an indictment of RTÉ. This is exactly why Irish football needs a genuine TV deal, not scraps of coverage from whoever happens to show up. The prize money isn’t there. The funding model is fragile. A real broadcast deal is how you finally finance this league properly. Until that exists, moments like this keep repeating.

• 
  vikas tripurneni💙 (@drvikaz) reported 6 minutes ago

  @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

• 
  Hewan (@HewanMcCarthy) reported 6 minutes ago

  @SpadgingtonBear @virginmedia I’m now being told its a fault with my router and there is no area outage, jokers. Saying I need an engineer

• 
  Total Football (@cjgamin99987610) reported 7 minutes ago

  If you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them

• 
  🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported 7 minutes ago

  @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

• 
  nick rigby (@pompeyrigs) reported 8 minutes ago

  @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

• 
  Some-Nick1976 (@Some_Nick1976) reported 9 minutes ago

  @virginmedia, why is your Internet consistently awful at this time every single night

• 
  TheModSmith (@TheModSmithYT) reported 10 minutes ago

  My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?