Virgin Media Outage Report in Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wigan come from postal codes WN3, WN2 and WN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, St Helens, Bolton, Prescot, Wigan, Chorley, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
Internet | |
| St Helens |
Internet | |
| Bolton |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.
-
rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
-
KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!
-
Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
-
ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
-
Dean
(@DeanPicko) reported
from
Warrington, England
Rang to downgrade @virginmedia package, spoke to 3 different advisors and it appears the prices are literally plucked from their arses on the spot offering less of a discount than at first 🤦🏻 no customer loyalty & staff dont care. Req cancellation after the poor service today!
-
Ian Warburton
(@warbles) reported
from
Leigh, England
@virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.
-
Zara
(@zaracharles) reported
from
Liverpool, England
@virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬
-
Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.
-
steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@virginmedia how do I make a complaint about the installation at my mums property?
-
David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
-
FARNSY
(@FARNSY95) reported
from
Urmston, England
@virginmedia is the tv go app down as I am not able to sign in ?
-
Gemma Elizabeth
(@Gembles13) reported
from
Rainhill, England
@virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!
-
Goth Scouser
(@Liam_Hawksey) reported
from
Haydock, England
@virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?
-
Synyster Zero - Mafia (Definitive Edition)
(@SynysterZero1) reported
from
Liverpool, England
@virginmedia No, I'm great. No problems with Virgin Media. 👍🏻
-
GRT 🪐
(@jurrjurrtbull) reported
from
Liverpool, England
@virginmedia The transfer is still processing I believe but the wifi is still down
-
Zara
(@zaracharles) reported
from
Liverpool, England
Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡
-
David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere
-
GRT 🪐
(@jurrjurrtbull) reported
from
Liverpool, England
@virginmedia It says it’s fine in my area, maybe it’s the account transferring over. I can’t even sign in yet to see either :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mamata Gelanee #wwcodelondon
(@MamataGelanee) reported
@virginmedia I was told that buying a broadband will only run a soft check on my profile & now I see hard check which can impact bad on my mortgage offer & I could lose the house I love! There's no transparency with searches? If possible can this search be removed from my file?
-
reece
(@reece_us) reported
@JezCorden @Lucazz82 @virginmedia I had a 13 hour outage with Virgin a few months ago. Caused me to miss an assignment hand in, but other than that it’s been pretty flawless overall
-
JMH
(@JaMaicanHulk) reported
@virginmedia my broadband speed has been slow for the past 3 weeks. I can barely get 50mb per second, I’m a 200mb customer and my postcode is in an area where you say customers can get speeds of up to 1gb per second. Can someone from your UK call centre call me.
-
Conquest Of The Breast
(@BreastConquest) reported
@virginmedia wifi and tv have gone down from midnight. Nothing will reboot!! Whats going on??? 😡
-
Chloe Kelly
(@KellyChloek) reported
@virginmedia I really need help and to book an engineer. None of the options are letting me do this. Please provide a link or number I can call. I’ve tried restarting etc and followed all the suggested steps.
-
ً
(@PURGETHEPRISM) reported
@virginmedia yes they didn't even try to solve my complaint, honestly so sad
-
chloe bailey
(@chloelizbailey) reported
@virginmedia And they are popular as the reach on the WiFi is so awful...
-
ML Shelton
(@Bomber_RBS) reported
from
Gravesend, England
@skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus
-
Marc de Launay
(@marcdelaunay) reported
@pompeyhedge @VodafoneUK Ah man. Not another virgin media like lie to get customers then don’t provide the promised service!?!?🤯. Good luck!! Hope their customer service better than virgins!!
-
JRxHDGAMER YT
(@JrxhdgamerYt) reported
@JulieChloeD @virginmedia You say that but bet everyone router go down tommrow