Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, St Helens, Bolton, Warrington, Wigan, Prescot, Leigh, Leyland, Altrincham, and Billinge Chapel End.

City	Problem Type	Report Time
Skelmersdale	Internet	21 hours ago
Skelmersdale	Wi-fi	3 days ago
St Helens	Wi-fi	4 days ago
Bolton	Internet	5 days ago
Skelmersdale	Internet	6 days ago
St Helens	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  @AniAna98722504 (@AnianaAbrudan) reported 1 minute ago from Urmston, England

  @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

• 
  Maureen StewartJones (@supergran22) reported 3 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 3 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  UtilitaRian 🔶 (@SoloUtilitaRian) reported 8 minutes ago from Bolton, England

  With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

• 
  Nathan Talbot (@nathantalbot) reported 13 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  Carol Rowles (@CallyRaven) reported 13 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Anne McCormack (@1AnneMcCormack) reported 14 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 14 minutes ago from Wigan, England

  @virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH

• 
  Christopher Fox (@ChrisFoxRacing) reported 16 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  Elisabeth Hilton (@elisabethhilto4) reported 16 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Andy McGill (@andrewjmcgill) reported 27 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  CryptoDan2k (@CryptoDan2k) reported 28 minutes ago from Roby, England

  @virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 28 minutes ago from Wigan, England

  @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

• 
  Sharron Rawlinson (@SharronRawlinso) reported 29 minutes ago from Kirkby, England

  @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

• 
  Carol Rowles (@CallyRaven) reported 38 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Mrs Smith (@SmithysMaud) reported 39 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Matt Attwood (@mattwood1702) reported 43 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 44 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 45 minutes ago from Wigan, England

  @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

• 
  Carol Rowles (@CallyRaven) reported 55 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrew willett (@willywillett) reported 2 minutes ago

  @MrBenGrant @virginmedia They are absolutely awful, after we've recently had issues i rang and arranged for an engineer to come out, guess what? They never showed up! Not even a message to say sorry or a call to apologise for the inconvenience of waiting in..😡

• 
  Ben (@Benjerstwitch9) reported 5 minutes ago

  @virginmedia what’s going on? BM connect says my booster box and tv box are not connecting. There must be an ongoing issue there’s a lot of people saying they can’t get on. I need my WiFi pod to be working so I can work.

• 
  Gen X (@trail_71) reported 6 minutes ago

  @virginmedia It says there’s a fault but hoping to fix by May 18th 🤷 I’ve rebooted the box and it seems fine now

• 
  Louise Boxall (@Louiseboxall) reported 8 minutes ago

  @virginmedia Any idea when?? It’s been over a week and there was an outage recently which they “fixed” but the virgin hasn’t worked since this!! M43 area.

• 
  master morningstar (@bobe_brodie) reported 12 minutes ago

  Brilliant, can't get a stick of work down and @virginmedia down all across falkirk area with 4or5 hours of outage expected

• 
  Charlotte Riggio (@MsLiberty1776US) reported 14 minutes ago

  @virginmedia 6 hours and no response to the DM you asked for We apologised for the inconvenience caused. We have arranged for a specialised technician to visit you today between 12 PM and 4 PM to resolve both the TV . Your complaint has been raised and will remain open to ensure everything is fully resolved, and you will receive confirmation of the appointment via text message.

• 
  Time for change (@theRealNickle) reported 16 minutes ago

  .@virginmedia made multiple phone call to report issues. Promises made, problems not resolved. Fortunately, contract is up soon.

• 
  Crafty (@ACraftyOne) reported 17 minutes ago

  @virginmedia and here we are today. Radio silence from your exec team no deadlock and letter plus further incompetence with my complaint. Sending me the same response back does not magically solve the issue.

• 
  Jon Phillips (@JonPhil86828440) reported 17 minutes ago

  Of course my @virginmedia service goes down when I am trying to watch Roland Garros!!!

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 19 minutes ago

  @drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡