Virgin Media Outage Report in Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wigan come from postal codes WN3, WN5 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, St Helens, Warrington, Chorley, Liverpool, Prescot, Wigan, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| St Helens |
Internet | |
| Warrington |
Internet | |
| Chorley |
Internet | |
| Bolton |
TV | |
| Bolton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
Jim Ewart
(@ewart71) reported
from
Leyland, England
@virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing
-
Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
-
Paul McDermott
(@pauldmcdermott) reported
from
Newton-le-Willows, England
@a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼
-
Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
-
Gray H
(@gray_h81) reported
from
Roby, England
@virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡
-
Gareth barlow....
(@Bwfc1976) reported
from
Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
-
Brown Pigeon
(@brownpigeon1) reported
from
Liverpool, England
@APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap
-
Renzair
(@renzair) reported
from
St Helens, England
@virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.
-
Nick Mercer
(@ndmerc) reported
from
Liverpool, England
@virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.
-
James Pepperd
(@2013jamiepep) reported
from
St Helens, England
I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
-
Rob Wood
(@Footywirerob) reported
from
Warrington, England
@virginmedia Internet gone down in Warrington, any sign of a fix. Got a frantic 12 year old
-
Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
-
Stew 🏃♂️🐐
(@StewRuns) reported
from
Wigan, England
Dear @virginmedia the wifi out of your router is ****!
-
Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
-
Kevin Burke
(@fraudsterboosh) reported
from
Urmston, England
@liaml11l @virginmedia @virginmedia please can you confirm if you’ve had known issues with your service in the M41 area over the last 24hours. 3 valued customers here experiencing issues. Many thanks @mattbrown322
-
Kathy Louise
(@KathyyyLouiseee) reported
from
Liverpool, England
@virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)
-
James Pepperd
(@2013jamiepep) reported
from
St Helens, England
£1260 per year for a 3rd rate service #VirginMedia
-
Tweety Pie 🐥
(@HelenLloyd66) reported
from
Chorley, England
@virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service
-
colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Benny Hall
(@BennyHall17) reported
@virginmedia Would the pod help boost the wifi? How much would one cost?
-
Lord Veitch
(@LordVeitch) reported
@virginmedia It’s definitely down. It’s been down all afternoon. I’ve tried rebooting, using an Ethernet etc. when will it be fixed
-
Emma Hammond
(@emmachammond) reported
@DrDingBat1 @virginmedia It’s certainly unfortunate - I don’t know whether I was just being naive or bloody stupid but I always respected our collective morals- now all I see is corruption, one rule for one, and the blatant disparity between rich and poor the 1% vs 99%
-
Diz
(@adizjapalmer) reported
@virginmedia Thank you. I haven’t had internet for going on 3 days now so I’m likely to cancel Virgin Media all together. Not because of the outage solely, but because there’s been no communication. Not good enough.
-
Richard Cassidy
(@RichCass1008) reported
@virginmedia I dont know....Ive had a text stating "Just letting you know that the kit will be with you on null". Can I suggest a solution....send my mum a complimentary mobile phone so she has some form of communication with the outside world
-
Phil Wickins
(@PhilWickins) reported
@AlwaysComputing @virginmedia We left them for toob, after telling them their £62 per month price was too high. On the day of cancellation, they brought it down to £19 per month. Too little too late… makes me so angry that they didn’t do that in the first place.
-
James K
(@Kidwell2010) reported
@virginmedia who do I contact for very slow WiFi and no WiFi in certain areas of household
-
𝒥𝑜𝒽𝓃 𝒲𝑒𝒷𝒷 🏴
(@wonderbiscut) reported
@virginmedia another day another outage. I get that nothing can run 100% of the time. But this is getting to the incompetent stage.
-
barry moth
(@bazzermoth) reported
Hi @virginmedia I received a text to say our landline telephone service was being switched over to fibre on 5th April, but this hasn’t been done yet. Has the switch over been delayed??
-
LS Photography
(@LSPhotography76) reported
@virginmedia your own service status page.