Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Darwen, Newton-le-Willows, Bolton, Skelmersdale, Warrington, Wigan, Prescot, Leigh, Leyland, and Altrincham.

City	Problem Type	Report Time
St Helens	Internet	8 hours ago
Darwen	Total Blackout	3 days ago
Newton-le-Willows	Wi-fi	3 days ago
Bolton	Internet	4 days ago
Skelmersdale	Internet	6 days ago
Skelmersdale	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  CryptoDan2k (@CryptoDan2k) reported 6 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  CryptoDan2k (@CryptoDan2k) reported 11 minutes ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

• 
  CryptoDan2k (@CryptoDan2k) reported 12 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  CryptoDan2k (@CryptoDan2k) reported 19 minutes ago from Roby, England

  @virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.

• 
  Mrs Smith (@SmithysMaud) reported 23 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Nathan Talbot (@nathantalbot) reported 29 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  @AniAna98722504 (@AnianaAbrudan) reported 30 minutes ago from Urmston, England

  @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 31 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Lindz Devine (@LindzDDub) reported 33 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Gary Banks (@GaryBan47314801) reported 36 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  GreenWasBlue (@GreenwasBlue) reported 36 minutes ago from Bolton, England

  @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

• 
  Mrs Smith (@SmithysMaud) reported 36 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Colette Ellison (@colette2511) reported 36 minutes ago from Warrington, England

  @richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡

• 
  IanRob79💙 (@IanRobEfc1878) reported 37 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  CryptoDan2k (@CryptoDan2k) reported 37 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  Tom Rushton (@tomrushton88) reported 37 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Christopher Fox (@ChrisFoxRacing) reported 49 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  Anne McCormack (@1AnneMcCormack) reported 52 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Lindz Devine (@LindzDDub) reported 54 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 60 minutes ago from Warrington, England

  Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 4 minutes ago

  @virginmedia Not 2 days. The ambulance had the drama of it early hours in an emergency. I bet any money you repair it just before everyone is due compensation

• 
  Iso (@Isomniax) reported 8 minutes ago

  @OliverGMcManus @virginmedia Pretty sure they’ve actually broken contract here

• 
  Mark (@MarkTHFC92) reported 9 minutes ago

  @virginmedia Hey, is there legit an area issue in PR5 8JE? Your test page often just makes stuff up. Having issues today so want to know if its me or you

• 
  CarryOnGemma (@CarryOnGemma) reported 9 minutes ago

  @virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now, when he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.

• 
  markrmifsud (@markrmifsud) reported 11 minutes ago

  @virginmedia Now it's tomorrow 12:00 thats approaching 3 days with no service

• 
  Hg (@5555501z) reported 15 minutes ago

  @virginmedia Anyone else getting bad pixilation on itv2 atm

• 
  Chezza O (@LonelyLondoner) reported 17 minutes ago

  @virginmedia 1. Router just loses network every few hours. So I come back from work and have to turn the router off and on. What an upgrade!!!! 2. Reconnecting takes 5 minutes which in itself is a nightmare stealing my joy. This was not the exciting upgrade Inexpected

• 
  Gary Broadbent (@garyb007) reported 22 minutes ago

  @TezzaBelle88 @virginmedia Yep, pretty standard. By miles, the worst customer service I've ever experienced. What's more, nobody seems to want to improve it.

• 
  Helen Rimmer @thekindbraveleader.bsky.social (@melon_h) reported 22 minutes ago

  We now have a @virginmedia engineer booked but not until Tuesday, cue loss of earnings, money spent on extra data and petrol to go to my parents to try and use internet. Issue was definitely local area but now been told need engineer. 5 days after first went off.

• 
  Chidi Ebere (@okaibedi) reported 22 minutes ago

  Virgin media @virginmedia your network won’t let me enjoy the #UCLFinal. I have never been this terrified before!!!