Virgin Media Outage Report in Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wigan come from postal codes WN3, WN5 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Warrington, Chorley, Bolton, Liverpool, Prescot, Wigan, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Warrington |
Internet | |
| Chorley |
Internet | |
| Bolton |
TV | |
| Bolton |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
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REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
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Will Nesbit
(@WillNesbit78) reported
from
Rainford, England
@virginmedia Yes. It's broken.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
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liv
(@oliviaella_x) reported
from
Atherton, England
20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
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Sammi T
(@Sammi__T) reported
from
Wigan, England
@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
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Alan Seeley
(@alan_seeley) reported
from
Liverpool, England
@virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps
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Cyhveize
(@cyhveize) reported
from
Liverpool, England
@simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
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Calvin Williams
(@CalvinBWFC1984) reported
from
Leigh, England
Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
Any issues in M29 area @virginmedia as per usual, the internet is down.
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Raheema Valera
(@RaheemaValera) reported
from
Urmston, England
So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean McCormack
(@SeanBMcCormack) reported
@virginmedia Of course. It says all OK. Yet speed tests are now showing zero upload and zsro download. Router has been reset. It is not isolated to me. All neighbours have the same issue. Kindly do something and report the issue given you website will not allow me to report the outage
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Judy Munoz-Aycuens 🇺🇲🇬🇧🇪🇦
(@JudyAycuens) reported
Hi @virginmedia any news on the repair to broadband outage thats been ongoing since Monday 05.00 at NW3 London?
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Stephen Moffat
(@StevieMoffat) reported
@virginmedia It has now been over a year and you have not responded to emails, messages on your forums, and told me an engineer would be out then he never turned up. How can I best resolve this?
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𝕾𝖊𝖊𝖓𝖄𝖔𝖚𝖗𝕵𝖆𝖒𝖊𝖘
(@SeenYourJames) reported
@virginmedia internet keeps dropping out. Called the number and apparently there’s no issue in my area ???
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🌻 Lara Oyedele ❤️ #blacklivesmatter
(@LaraOyedele) reported
When you wake up and remember you've got to phone @virginmedia to sort something out and you start feeling stressed. Why are these service providers so inept at looking after their customers? And I'm paying them for the privilege. #badcustomerservice
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Sean McCormack
(@SeanBMcCormack) reported
@virginmedia All neighbours reporting the same issue yet your stupid website says ‘A OK’.
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Greg hook
(@gregarus) reported
@virginmedia Almost 4 wks in now, long story short my partner enquired about sky sports last year, decided it was too expensive and it turns out you’ve been billing her for having it yet we were unaware of it and never watched sky sports because we didn’t know we had
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Anzalaena Peerbaccus
(@anzalaena) reported
@virginmedia It's always a fault in the area, did the check myself. It's back to normal but happy with amount off time it always down. Tbh just fed up with all time. Then you increas your prices. For not a full service?
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Blue Lotus Digital Marketing
(@Blotusmarketing) reported
@virginmedia terrible service, signing up for broadband with you is our biggest mistake! No one gives straight answers and you cannot question authority. When kids need Internet at this time we can't get it because of your incompetence and arrogance of managers.
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Jezz
(@Jezzerickk) reported
@virginmedia There is no issues on the service status in my area at all