Virgin Media

Virgin Media Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wigan, England 12/11/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Liverpool, Altrincham, Wigan, Skelmersdale, St Helens, Bolton, Chorley and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeyland Total Blackout
United KingdomLeyland Total Blackout
United KingdomLiverpool Internet
United KingdomAltrincham Wi-fi
United KingdomWigan Total Blackout
United KingdomWigan Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    When you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood

  • lindabeard51 Linda (@lindabeard51) reported from Wigan, England

    @virginmedia Unsolicited call from your team wanting me to upgrade phone and pay £6 a month for mobile service. I now pay £20 The £6 only if I purchased new phone Or£6 a month and change my number!!! Tantamount to black mail Why

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia No issues and my box has no issues after running a test, but it still loses connection regularly.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia are awful hate them disgusting service. Fed up of spending time trying to get refund for someone gaining entry to their box and running up my phone bill

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia How do I cancel my Virgin please I don’t need this rubbish contacting people being told it’s sorted nothing being done then contacting people. I’m the victim someone stole from you and put it on my bill and you don’t care hate Virgin terrible service

  • thestuchy13 Damon (@thestuchy13) reported from Billinge Chapel End, England

    @virginmedia It's a fault you was suppose to fix yesterday at 4.15 in the area but still hasn't been fixed

  • woody0702 Steven Woodside (@woody0702) reported from Bolton, England

    @virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia @Virgin came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer

  • davekellydj Dave Kelly (@davekellydj) reported from Liverpool, England

    @vaughanliam11 @virginmedia It kept losing connection when o did that. Beyond poor

  • BazxAnderson Baz Anderson (@BazxAnderson) reported from St Helens, England

    So get an email on Sunday saying my @virginmedia bill is going up in September. Since then nothing but problems with the internet. If your going to charge a fortune. Provide a decent service.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia is rubbish now no broadband and no credit for the bill someone else ran up by accessing your box. Really getting stung for crap here! Your answer...phone us again and again and again with no resolution ombudsman here I come you thieving horrible gits

  • IDugdale Ian Dugdale (@IDugdale) reported from Urmston, England

    @virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia Like I said I registered for updates over the weekend and never got any.

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia Restarted twice, no problems with Internet at all. It started randomly on Monday night I thought it was going down but no it's like its telling me Internet is working but no thanks. Router is stuck where it is next to TV don't want flashing x

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia ***************, said change bill never did, ring can't deal with it but can't ring you, you a sodding phone company, get a grip

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer @virginmedia

  • 8ballSambo Sam Rogers (@8ballSambo) reported from Walkden, England

    @virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers

  • pven91 PV (@pven91) reported from Liverpool, England

    @virginmedia really unhappy with the service, got a new box yesterday and the start up checklist won’t load... called your helpline and they didn’t help us over the phone. Sending an engineer next weekend so we have a week without tv. Please help.

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia We have been experiencing issues with our hub. We often lose connection and then the connection is not very strong at all when connected. This has been happening for a couple of weeks. Please advise further.

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurelleFox Laurelle Fox (@LaurelleFox) reported

    @virginmedia One of my newborn twins is connected to an oxygen tank of which I have 6 in the house so the spark literally could have blown my house up. I can't get through to customer support on the phone.

  • BobStapleton Bob Stapleton (@BobStapleton) reported

    @virginmedia An apology does not help me!! The pre-installation team is clueless I phoned them yesterday, they put me through to someone else, that person couldn't help so I asked to speak to a manager, I was put on hold for over 20 mins then got cut off again! This is a f**king disgrace 🤬🤬

  • LaurelleFox Laurelle Fox (@LaurelleFox) reported

    @virginmedia One of my newborn twins is connected to an oxygen tank of which I have 6 in the house so the spark literally could have blown my house up. I can't get through to an actual person via customer support on the phone.

  • GigiK94485809 Gigi K (@GigiK94485809) reported

    @virginmedia Hi I just tried to track my complaint and found it’s disappeared. How can that happen as it has not been resolved? Please let me know

  • agoodtalkingtoo AGoodtalkingto (@agoodtalkingtoo) reported

    @Cassetteboy @virginmedia Used to work for Virqin awful awful company

  • ColinMalkin Uberm4n (@ColinMalkin) reported

    @virginmedia Bonus. Told by Customer service that "I" have to call to check on service progression tomorrow...

  • ColinMalkin Uberm4n (@ColinMalkin) reported

    @virginmedia JN201402C MALKI803118CA9XY Moved into new property on the 9th January. Became a new customer to Virgin Media on the same day. Needed Above-average internet speed (500mbps) that the company could provide in order to work from home. /1

  • Cassetteboy Cassetteboy (@Cassetteboy) reported

    @virginmedia I have no interest in your "great range of offers". I want to pay up to the end of my contract and leave with no further charges. Please can you help me with this without just linking to your website?

  • MacaroniMan2021 Scott's Life's a Brie (@MacaroniMan2021) reported

    @stephenx04x @virginmedia My current contract runs out early April. Planning to cancel so it doesn't automatically renew. So there's that to look forward to 🙄

  • BobStapleton Bob Stapleton (@BobStapleton) reported

    @virginmedia OK, if you ever get this mess sorted out I will be sure to use the same excuse when you phone me to pay my bill "I apologise for non payment but this issue has been raised with my bank and that is all I can do from this side" Thanks for nothing! #worstcustomerserviceever 🤬🤬