Virgin Media Outage Report in Wigan, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wigan come from postal codes WN6, WN3 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Skelmersdale, Liverpool, Bolton, Wigan, Prescot, St Helens, Altrincham and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Wi-fi | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Ah so now you’ve acknowledged there’s an issue in the area with a fix ETA of nearly 3am. So no broadband all evening. This happened last week too. This isn’t acceptable service levels.
-
BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
-
John Sharrock
(@metallicageek) reported
from
St Helens, England
Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..
-
John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately
-
Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened
-
John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice
-
LaraB
(@Lara__1302) reported
from
Abram, England
@virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.
-
Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours
-
Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There is an issue and it hopefully should be sorted tomorrow.
-
Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
-
Mike Roberts
(@mdrvideo) reported
from
Newton-le-Willows, England
Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless
-
LaraB
(@Lara__1302) reported
from
Abram, England
@virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue
-
Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia so much easier to cancel direct debit without having to bother with a call
-
Andrew Jones
(@x17aej) reported
from
Liverpool, England
@SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I don’t have a landline or a Virgin phone, I don’t want to rack up a huge phonebill calling you to sort out an issue on your side. I’ve now performed a factory reset and still not working. So I’ve ran the broadband test from my Virgin Media page and it says the equipment is off.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia And another issue. Must be that time of the year when I seem to have numerous problems in a short time span. Now it’s saying incorrect password when trying to join the WiFi network (password hasn’t changed), or it’ll say there’s a connection problem to internet and a red button.
-
KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia That’s not the point, I don’t want credit. I want a reliable service. And this isn’t reliable. My 4G service on my phone is more reliable than my home broadband. That’s not good.
-
Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
★UNRULY★
(@_bigrm) reported
@virginmedia Messing with the internet, all of a sudden it’s very slow and just rebooting itself throughout the day and night because we ain’t taking ur new deals?. So we’re now paying for a service we ain’t receiving ?. I ain’t filling nothing in online either, we’re switching.
-
Emma
(@Emmamkprice) reported
@virginmedia just recently signed up to your broadband and phone, you said that you would cancel our sky broadband and phone but I’ve just spoken to them and you haven’t! So we’ve paid both for the last 2 weeks plus!
-
Jonas Bean
(@BeanJonas) reported
Absolutely awful customer service from Virgin Media - I have had 2 people hang up on me and the other never got back to me (5 hours waiting now!) @virginmedia
-
Bruno Belcastro
(@argen) reported
@virginmedia Second day without service and now solution pushed until Monday. I’m expecting at least some compensation.
-
Welby McRoberts
(@welbymcroberts) reported
@virginmedia For which bit? Your modem / router not being up to the task? Yes, years ago. The over contention on your network? Yes, also years ago, nothings been done there either. The issues post upgrade to the Gig1 service? Yes. £118 a mo, and can't use my service. 1200/52 ? try 300/10.
-
Locked in
(@zoltrix67) reported
@virginmedia is useless. Every day 4 hours and more down and they say no issues. Liars
-
The Nipster
(@nippsy71) reported
@virginmedia problems with broadband in the BT47 area ?
-
Just Bob
(@Lambrini_Bob) reported
@TylerTowers @virginmedia The service is Prada, the router is Poundland. Swap out the standard box for one that's worthy of the incoming signal. Don't waste time with all the tests they ask you to do Maybe @virginmedia should provide decent equipment in the first place #cheap #nasty
-
Sophie Yates
(@sophie_yxx) reported
@virginmedia God help the customer if your operative doesn’t understand English or is dishonest, it is still their word against mine. Atrocious unaccountable system. Totally lacking in customer care…
-
Tusk
(@TuskFN_) reported
******* **** Internet just turns off randomly @virginmedia sort ur **** out