Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN6, WN3 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Wigan, Prescot, St Helens, Warrington, Altrincham, Leyland, Skelmersdale and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Bolton |
Internet | |
| Wigan |
TV | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.
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Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
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Chris McPartland
(@toadfish41) reported
from
Warrington, England
@virginmedia hi can you help me sign in been trying to contact customer services for over 2 hrs tonight
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Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
Aaaaand @virginmedia broadband is down again. Useless.
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aisha
(@aish_a_) reported
from
Bolton, England
Virgin media is so ******* SHIT sick of this life
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.
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Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
@virginmedia Internet gone again. Second time today. Bottom light goes white and starts flashing, then green and flashing. Then the arrows light up green and flash. I can’t get 24 hours out of this service. This isn’t what I pay for and it’s terrible service.
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi
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Rian Murray
(@rian951) reported
from
Westhoughton, England
@virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!
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Neil
(@spuddy1878) reported
from
Liverpool, England
@virginmedia Two different mobile phones and no joy at all. It’s picking up another WiFi signal from someone else but not from my home.
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Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Leyland, England
Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!
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Tracey Brooks
(@textmaniaa) reported
from
Bolton, England
@virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.
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JoelJelen
(@JoelLJelen) reported
from
Liverpool, England
@virginmedia it’s 2019, your online customer service is so poor and your offline telephone service saw me waiting 15 mins and still in a queue! Given up.
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3
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Tony Zeverona
(@Childwallcable) reported
from
Liverpool, England
@virginmedia you have the worst customer services I have ever experienced from being cut off during calls to failure to call back
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Chris McPartland
(@toadfish41) reported
from
Warrington, England
@virginmedia Hi it’s media service I cannot set up an account please help
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richard caines
(@rick300) reported
from
Leyland, England
U know it’s bad when the internet on ur phone works better than @virginmedia internet been off now for over 5 hours in leyland
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia As per usual there’ll be no problems in the area, I’ll get told to unplug the box, then you’ll book an engineer for about 5days time, meanwhile the problem magically disappears #badservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Viking_Antrim_Man
(@antrim_man) reported
@VirginMediaIE When are you going to fix access to my virgin media, unable to view a bill for a week now.
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Simon Tanner
(@SimonCTanner) reported
@virginmedia The engineer isn’t due until this pm - so that will be 2.5 days without any service. Lamentable
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Mehfuz
(@Mehfuz239) reported
@virginmedia I have requested phone return twice. Latest job number 1163794. Previous one is 1162819. Nothing recieved in royal mail. How do I send back the mobile? Very bad service. @Virgin @VirginCare
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ArmStrong
(@ArmStrong2002) reported
@virginmedia please can someone of authority call me regarding a sky sports package being added without my knowledge? I have no emails about this, I have been signed into a contract without my knowledge and now no one can help. No managers will come to the phone
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Kathleen Morrison
(@misskmorrison) reported
@virginmedia And didn’t seem to grasp he’s in hospital, in an entire other city, with no one who can physically call or text the credit line from his phone, and as I said, is elderly. So I have texted him the voucher codes in the hope he has the capacity to do it himself. Shocking service.
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Yvonne Nobis
(@yvonnenobis) reported
.@virginmedia hi, this morning I was phoned by someone saying they were from Virgin, purporting to be about our slow internet (CB2 area). They knew our account details & were insistent that I download software. I'm assuming this is a scam but can you publicise?
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•
(@itsSimplySadya) reported
@virginmedia The problem is that these tests always come back with a NIL response but we still have not been able to get functioning wifi and virgin has not gone beyond this to solve it ergo my initial frustration
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TazSA21
(@TazSa21) reported
@virginmedia is there a problem with virgin internet in the Child's Hill/Golders Green area? My internet is down and have tried restarting the box which hasn't worked.
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ArmStrong
(@ArmStrong2002) reported
@virginmedia Hi, I spoke to someone this morning when I realised how much I had paid. They said someone set up ski sports on the 7th October and signed me into a contract. I’ve never done this, we do not watch sports. We have never had sky sports. I’ve had no emails, nothing.
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lmitchem
(@lmitchem1) reported
@virginmedia we have just joined you are on the 1 gig service and today I am getting 3mbps download speed! I am literally at a loss of how to revolve this as no one seems to be able to help