Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Wigan, Warrington, Bolton, St Helens, Altrincham, Chorley, and Prescot.

City	Problem Type	Report Time
Leyland	Total Blackout	4 hours ago
Wigan	Wi-fi	18 hours ago
Warrington	Wi-fi	2 days ago
Warrington	Wi-fi	2 days ago
Warrington	Wi-fi	3 days ago
Warrington	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 1 minute ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 8 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Carol Rowles (@CallyRaven) reported 9 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Liz Tuite (@tuite_liz) reported 10 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  Andy McGill (@andrewjmcgill) reported 16 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Nathan Talbot (@nathantalbot) reported 18 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  CryptoDan2k (@CryptoDan2k) reported 20 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  Gemma ≅ (@SimpaticoGem) reported 22 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  CryptoDan2k (@CryptoDan2k) reported 31 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  NeckSausage (@NeckSausage) reported 36 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  CryptoDan2k (@CryptoDan2k) reported 39 minutes ago from Roby, England

  @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

• 
  Paul Stockton (@pstock62) reported 45 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  James (@jgrailpics) reported 45 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Mrs Smith (@SmithysMaud) reported 49 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 49 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Graeme Radebe (@Radebreast) reported 51 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Matt Attwood (@mattwood1702) reported 52 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Andrew (@andym1908) reported 53 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Liz Tuite (@tuite_liz) reported 57 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Liz Tuite (@tuite_liz) reported 57 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pmcc13 (@pmcc1313) reported 8 minutes ago

  @TNTSportsBR @virginmedia sort your friggin channel out...signal in and out for celtic game. £130 a month for this shite.

• 
  Alan Roberts (@AlanRob68902430) reported 10 minutes ago

  @Carolestfc1 @virginmedia Its grounds to terminate the contract

• 
  Lee (@LeeDeacy90) reported 12 minutes ago

  @virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.

• 
  Keeley 🌻 (@Keeleyeveline_) reported 14 minutes ago

  @teenarani @virginmedia Hopefully it gets back up and running ASAP. Went to go onto my laptop and couldn't connect to the Internet that's the only reason I new it was down otherwise I wouldn't have

• 
  doozerlyn (@doozerlyn) reported 14 minutes ago

  @Ofcom.... Are Virgin Media in breach of contract for not supplying services as agreed, ie red button Sky Sports+? If so, are you going to do anything about it?? Can we cancel contract and or withhold payments?? If not, why not?

• 
  Derek (@DerekMcguire44) reported 18 minutes ago

  @virginmedia You have left my 86 year old dad without a phone or internet. He now has no way of contacting family , doctor , hospital or even emergency services if required. Your engineer attended, couldn’t fix it and left. Not good enough!!

• 
  Stuart Fox (@StuartFox13) reported 19 minutes ago

  @CliveR39 @virginmedia When are virgin going to fix this problem been 7 days now couldn't watch games on red button at the weekend I pay them enough for a service I'm not receiving will I get any money back wake virgin or you will be losing my custom

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 24 minutes ago

  @virginmedia What’s the point? Everyone is suffering the same problem. I’m sure if you check on social media you see people do not like this function

• 
  dawnieC (@CorkinDawn) reported 26 minutes ago

  @virginmedia @virginmedia how long before you respond please. If i need a new tv box then it needs to be ordered asap or are you going to refund me for the days i am paying for a tv service i cant use. Thanks

• 
  youwouldntknowme (@lazylazydude) reported 27 minutes ago

  @virginmedia Please stop calling me every day to offer “deals”. I cannot have made it any clearer that I’m not interested. I’m cancelling as soon as possible because your customer service is the worst. It’s borderline harassment