Virgin Media Outage Report in Wigan, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wigan come from postal codes WN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Liverpool, Altrincham, Wigan, Skelmersdale, St Helens, Bolton, Chorley and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Total Blackout | |
| Liverpool |
Internet | |
| Altrincham |
Wi-fi | |
| Wigan |
Total Blackout | |
| Wigan |
Internet | |
| Skelmersdale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
Anthony Bonney
(@AntBonney) reported
from
Bolton, England
My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
-
Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
-
Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
-
MIKEY🍻
(@mikey26_mikey) reported
from
Urmston, England
46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****
-
Rachel Walker BLACK LIVES MATTER
(@Moonface1975) reported
from
Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
-
john mccoll
(@codge123) reported
from
Warrington, England
@virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.
-
#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡
-
Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis
-
#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.
-
Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
-
Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
-
Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!
-
Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.
-
Amanda Archer
(@mand102) reported
from
Haydock, England
@virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!
-
Kreases
(@DJKreases) reported
from
Urmston, England
@mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.
-
Pete Vella
(@pete_vella) reported
from
Risley, England
@virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.
-
PH
(@PHEFC83) reported
from
Liverpool, England
@caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!
-
Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
@virginmedia what is the problem with catch up and on demand
-
#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Tues realised we’d been hacked via phishing email. Contacted Customer Service everyday for help & they have been useless. Told us they would turn our emails off for 48hrs to secure it. They’re can’t now get us back on despite 📞over an hr.😡
-
Dave Fildes (Fylo)
(@DaveFildes82) reported
from
St Helens, England
@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Maria Compadre
(@ever_longing) reported
@virginmedia Every day Virgin Media insist the fault will be fixed the following day. Still there is no fix. I've already spoken with CS, who just parroted what it says online, it will be fixed... deadline passed again, broadband still down #virginmedia #virginmediadown #virginmediabroadband
-
James
(@james2288) reported
@virginmedia ???? Why would i do that??? The problem is YOUR end!!!
-
Εδουάρδος
(@EMJP1981) reported
@virginmedia you're an absolute disgrace. How can there be no service TV or broadband for almost 4 hours now? Disgraceful.
-
Nikki #Chefrecruiter
(@Nikkihayward1) reported
@virginmedia can you explain why my service is down ! Has been for days and no communication ! Not happy
-
TomForsyth55BigToe
(@nrpsimpson) reported
@55hunter1872 @virginmedia Yeah I was paying about that for two boxes. Time to time I'd phone up to cancel sports and they'd keep me on with a few months half price but that was at the end of the season
-
Imran Malik
(@Immy_M79) reported
@virginmedia not happy about the service I have received. My broadband hub is not working so I have to pay for a new one!!! This will be the reason why I will be leaving at the end of the contract. Ridiculous.
-
Paul Ruden
(@paulruden74) reported
@virginmedia quickly start pack after moving home - totally useless - literally the worst customer service I’ve seen in some time - no tv, no internet - no home phone - well done to the total inept CS team - apparently a call in 24 hours is reasonable
-
Oshiewan
(@oshiewan) reported
@chlooeeeexo Typical Virgin Media experience. Have **** internet, complain on social media, get a good connection for a day or so then back to shite. Repeat endlessly
-
Tara McBrien
(@tars87) reported
@virginmedia @virginhelp When I spoke to someone in your customer service team on Thursday morning, they said a power outage in the area and would be fixed by 7.30 on that night. Well it’s now Saturday and the latest updates from your web page is 9am Sunday 29th- not holding my breath to be honest!
-
Warren Riley
(@Wowza46) reported
@virginmedia hub3 absolutely useless I am sick of not having a WiFi signal in a small terraced house , #custonerservicenonexistent