Virgin Media outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Bolton, Wigan, Altrincham, Chorley, Prescot, Leyland, and Skelmersdale.

City	Problem Type	Report Time
Warrington	Internet	7 hours ago
St Helens	Wi-fi	1 day ago
Bolton	Internet	2 days ago
Wigan	Internet	6 days ago
Altrincham	Total Blackout	7 days ago
Bolton	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Elisabeth Hilton (@elisabethhilto4) reported 8 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  TheAspiLawStudent #NoReturns (@LawAspi) reported 9 minutes ago from Chorley, England

  @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

• 
  dannyWAFClannon (@DannyLannon) reported 12 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 18 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 22 minutes ago from Wigan, England

  @Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on

• 
  Andrew (@andym1908) reported 24 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  CryptoDan2k (@CryptoDan2k) reported 26 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 29 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 29 minutes ago from Wigan, England

  @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

• 
  Mrs Smith (@SmithysMaud) reported 41 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Emma (@EmmaZhaan64) reported 43 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Gary Banks (@GaryBan47314801) reported 46 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Maureen StewartJones (@supergran22) reported 48 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Tom Rushton (@tomrushton88) reported 50 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  CryptoDan2k (@CryptoDan2k) reported 51 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Kerry Louise (@KerryKez7) reported 54 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  CryptoDan2k (@CryptoDan2k) reported 54 minutes ago from Roby, England

  @virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!

• 
  Colette Ellison (@colette2511) reported 57 minutes ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

• 
  owen southworth (@obpls1995) reported 57 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pxk (@paynexkillerYT) reported 2 minutes ago

  Internet is down AGAIN. @virginmedia

• 
  Tom Quante (@TomQuante) reported 2 minutes ago

  @virginmedia You won't answer your phone (apparently this is a tactic you use..?) and I am not paying my increased bill. Cancelled my DD with you so I will let you chase me instead. Your customer service is still terrible

• 
  A-A-RON (@rising_lefty) reported 4 minutes ago

  @j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.

• 
  Jon Pitts (@briavelsjon) reported 6 minutes ago

  @SmithyWFC85 @bigsul72 I have access to HBO via my Virgin Media subscription, but don't want to view via an app - that's kinda my point. Sky Sports red button is truly excellent, TNT's isn't bad but is sat unused.

• 
  Stephen Old #FBPE (@StephenOld) reported 6 minutes ago

  @virginmedia Do something about your useless Customer Service. You used to have shops and phone lines so that I could taslkd to a real person. Your automated systems have always been uselss and now you want me to send you an audio or a video message, neither of which works.

• 
  Mitch W 71 (@Mitch_1142) reported 7 minutes ago

  @1Atkins @ThatsTVOfficial xenon81Message posted on30 Jul 2026 03:21 PM - last edited: 30 Jul 2026 03:22 PM That's TV has gradually removed all its channels from Sky, Freesat and Virgin Media over the last few months. It remains on Freeview (for now) but is said to be suffering financial problems.

• 
  Wingssherpa (@WingsSherpa) reported 7 minutes ago

  @VirginMedia_TV Shouldn’t it be ‘heavy entertainment’? I’ll look forward to that on Virgin Media Player. Actually, no I won’t because it never puts anything on there for UK viewers.

• 
  Paul Tee (@Nokkapie) reported 8 minutes ago

  Yes @virginmedia I love being charged more than the contract I agreed! I also love being ignored when making a formal complaint. Defo won be renewing another contract. Awful behaviour from a business ive used for 20 years!

• 
  Helen Mildenhall (@helenmildenhall) reported 10 minutes ago

  @virginmedia I sent an email complaint to Virgin Media on behalf of my late father’s estate about his Virgin Media account, then got a reply from the O2 resolution team addressed to my father not me saying they can’t find his O2 account - but it was Virgin Media.

• 
  Alex Davies (@daviesa02) reported 19 minutes ago

  @virginmedia can I DM regarding an issue I am having with an online form?