Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3, WN6, WN2 and WN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Bolton, Liverpool, St Helens, Wigan, Skelmersdale, Warrington, Prescot, Altrincham, Leigh, Upholland, Roby and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Internet | |
| Bolton |
Total Blackout | |
| Liverpool |
Internet | |
| Bolton |
Wi-fi | |
| St Helens |
Internet | |
| Wigan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Craig
(@CraigC84) reported
from
Liverpool, England
@virginmedia can you please contact me. Ur customer service is a disgrace
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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wayne peers
(@wanner316) reported
from
Golborne, England
@virginmedia Done everything we are even losing signal now when we never did
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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Katharine Guiney
(@KatharineGuiney) reported
from
Warrington, England
@virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠
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piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
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Darren Buckley
(@dkjc2008) reported
from
Upholland, England
@virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person
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matt🇸🇱
(@MattJ_213) reported
from
Wigan, England
Why’s it called virgin media when it goes down more than a pornstar
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
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Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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Nurfherder
(@Urmstonblue) reported
from
Urmston, England
@virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.
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Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Doug Evans
(@dougevans66) reported
@virginmedia I spent about 2 hours yesterday with online chat and phone and got nowhere. All I was given was a new connection date and a date for another pre-install site visit. There was no effort to try and fix. Should have been online today!
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fivelittlegoldfish
(@AnneMarieCurt14) reported
@virginmedia - we're in Cork City. Our Internet, tv and landline are all down. Divorce is therefore imminent. What's the eta on this being fixed?
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Andrew Perry
(@agperry301) reported
@bt_uk I sincerely wish I hadn't left Virgin Media. Ordered 11 Mar, Live chat 16 Mar to confirm order of TV - confirmed, 19 Mar installation of BBand lead left for TV, 25 Mar complaint made as no TV yet, No reply for 2 WEEKS, still waiting for TV 😡😡VOL013-575336039242
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Dru Masters
(@drumastersmusic) reported
@vmbusinesshelp @vmbusiness Well, I could do that. Or you’d think maybe they’d want to reach out to me, as I’m the customer they’re losing? Just a thought.
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✨
(@Bengaligoddess) reported
How is virgin media like as a broadband/tv provider? I have no choice but to go with them in this apartment. It’s currently with the post office but I’m only getting 3mbps download and the upload isn’t even 1mbps 🥴 I’ve heard virgin are **** tho ughhh
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One Strong MummaⓇ
(@onestrongmumma) reported
@virginmedia is honestly the worst company in the world. We agreed a new price for our exact package. Set it all up and TODAY they’ve suddenly changed it and upped the price. Absolutely disgusting customer service
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Dylan Price
(@DJ_DylanP) reported
@virginmedia Are you being slow today or is it just me #downtime #virginmedia
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KatieB
(@Katie0374) reported
@virginmedia today I’m cancelling my DD. I’ve tried calling you every other day since nov 2020. Finally managed to get a tech guy out Saturday after 5 months!! Guess what! he still couldn’t fix the 5 month long problem. Been paying £73.01 with bad reception and connection.
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Nick68
(@nickholding01) reported
@virginmedia Nobody tells you anything. Everyone just says 'I'm going to take ownership of this now'. Then they don't. You can never speak to the same person to ask why they didn't do as they said. Might have to get ombudsman involved. I'm now short of money and nobody gives a ****
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Jack Willis
(@JW_NUFC) reported
@virginmedia im meant to be picking up a signal booster tomo being delivered to local drop off point. But no ones sent me a confirmation to pick up with?