Virgin Media Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3, WN5 and WN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Billinge Chapel End, Skelmersdale, Bolton, St Helens, Warrington, Chorley, Prescot and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Skelmersdale |
Total Blackout | |
| Skelmersdale |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia Like I said I registered for updates over the weekend and never got any.
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call
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Dave Kelly
(@davekellydj) reported
from
Liverpool, England
@vaughanliam11 @virginmedia It kept losing connection when o did that. Beyond poor
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Linda
(@lindabeard51) reported
from
Wigan, England
@virginmedia Unsolicited call from your team wanting me to upgrade phone and pay £6 a month for mobile service. I now pay £20 The £6 only if I purchased new phone Or£6 a month and change my number!!! Tantamount to black mail Why
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Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia WiFi off again phone up and I get asked to call again at a more convienient time because you are busy. Do you know why you’re busy it’s because I expect you have thousands of others irate customers calling you because your service is SHITE! 😡
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Steven Woodside
(@woody0702) reported
from
Bolton, England
@virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia I will certainly do this sorry but absolutely shocking customer service strongly thinking about moving now
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Yoni Weisberg
(@yoniweisberg) reported
from
Urmston, England
@SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
@emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠
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Ian Dugdale
(@IDugdale) reported
from
Urmston, England
@virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.
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Jon Samuel
(@djleumas) reported
from
Urmston, England
@virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia You can start by reimbursing my Mother for one, it’s disgusting this type of thing goes on. How dare you say my dead Father ordered Sky cinema, something he would never have done in the first instance. You really do need to get your customer care in order
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia Not yet it hasn’t but a complaint will certainly be raised. I am on my way out, so sorry no..
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia We are talking to them and not to be disrespectful but they are clueless. All you care about is getting the contract signed then tough for the future - it is a shocking way to do business and I work in sales and would get sacked for the way to treat existing clients
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia As usual #virginmedia customer care left wanting as I suspected. No follow up, you really are a total disgrace #poorservice #moneyfornothing
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Sonia
(@soniaagnew1) reported
from
Liverpool, England
Upgraded my @virginmedia WiFi package a few weeks ago on advice from call centre - still absolute rubbish signal even at 7am on a Sunday morning! #ivebeenconned
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia your customer service borders on awful all morning trying to sort tv packages out and still none the wiser
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Libby Keane
(@libbyjaynekeane) reported
from
Liverpool, England
@EmmaBall5 @virginmedia Ohh Emma you’re in for a treat with these 😂😂 worst customer service ever
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Sam Rogers
(@8ballSambo) reported
from
Walkden, England
@virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Battersby
(@JaneBattersby5) reported
@virginmedia No mobile signal for several days in CM5 9AS. Was told local EE mast is down. When will this be fixed please?
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please
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Maddy
(@MaddyTheNunja) reported
@virginmedia It says there are no broadband issues in our area.
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Maddy
(@MaddyTheNunja) reported
@virginmedia Hi, we have two places to put our box and the WiFi only extends to that room and not to the other. We don't use VPNs and every time we try to test the signal via your website it says the signal is fine but we're still facing daily problems where the WiFi cuts out.
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Bettinelli
(@CBetts87) reported
@leonagraham @virginmedia Both Sky & Virgin are terrible, money-hungry companies. They couldn’t care less about the services they offer and the customer. You need their support, it takes an age, when they want something from you, it has to be right away!
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Maddy
(@MaddyTheNunja) reported
@virginmedia Thanks for getting in touch! 1) I'd like to understand why our WiFi is only sufficient in one room of our flat and cannot stretch further and 2) what can be done to fix this. I need to be able to conduct video calls for work and dont want to keep moving the router around to do so
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Deborah McGrath 🌸
(@debz1) reported
@virginmedia There are no known issues in the area .
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walshcat
(@walshcat1) reported
@virginmedia more TV issues, now can’t see my sky sports channels despite £151 a month bill. Joke!
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Micca (imicca)
(@officialimicca) reported
@virginmedia Are you joking? The Wi-Fi at the station does not connect it does not matter what phone I use. it’s nothing to do with my phone it’s your modem that has issue with. Why are you making this so difficult ? Can you please send someone to have a look at your wifi roiter at station?
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Sophie Gee
(@sherbetpips201) reported
@virginmedia I lost nearly a whole day of work because of this outage though? I think that policy is ridiculous