Virgin Media Outage Report in Brinscall, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brinscall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinscall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brinscall, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Blackburn, Bolton, Chorley, Burnley, Leyland and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
||
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brinscall, England
Latest outage, problems and issue reports in Brinscall and nearby locations:
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia
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⚽
(@basher5000) reported
from
Standish, England
@virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....
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DV
(@MrVestibule) reported
from
Preston, England
Hey @virginmedia my internet speed has dropped massively over Christmas and is still poor. I get that people are probably using more bandwidth but this is unacceptable - I’m paying for 200mb & getting 10. I’ve done all the tests and resets with no joy 😤. #virginmedia #broadband
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@virginmedia Instead of providing all these "upgrades" to the service how about just providing a SERVICE that we pay for 🤬
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!
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Danielle Hickey
(@McGovernDanDan) reported
from
Penwortham, England
@virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡
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Bronwyn Every
(@bronwynevery) reported
from
Wigan, England
Dont think there is a worst company to get in touch with than @Virgin 🤯 heads fell off. #virginmedia
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Nat Chan 🐝
(@Natchanxo) reported
from
Walkden, England
why are VM so SHITE. Had an agent tell me to BIN my new sim card as I didn’t need it & I can use my old sim card. I’m now paying for 2 sim cards and ones in the BIN...now they’re telling me I have to pay an ‘exit’ fee to ‘cancel’ the contract 😡 @virginmedia
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing
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Keith Birchall
(@k_birc) reported
from
Wigan, England
Three different calls today from people claiming to be from @virginmedia wanting to fix 'faults' on my line by installing software on my phone. I find these funny and drag the calls out but some people may be fooled.
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Dan Ashurst
(@danashurst) reported
from
Wigan, England
@virginmedia Whoops. Maybe I should have clarified...My connection is fine, it's your packages that need to change to give more upload capacity to customers. P.s you guys deliver a solid service to me, and have done for years.
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⚽
(@basher5000) reported
from
Standish, England
@virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻
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Dan Ashurst
(@danashurst) reported
from
Wigan, England
@Scott_Helme Damn. That upload is faster then what @virginmedia give me on my cable line!
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Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
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Jen
(@typicalgrill) reported
from
Preston, England
@EyeIzMoorey @cakemog @virginmedia Can confirm virgin are bags of shit. Great when it's working but if you experience a problem. Good ******* luck., 🙃
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours
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michaela👑💋
(@michaelad1997) reported
from
Walkden, England
@virginmedia Look at them trying to be clever, should try it on more important things like fixing the daily problem with their tv and internet
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mark blundell
(@markymark2970) reported
from
Walkden, England
@virginmedia broadband signal down again surprise surprise at this we’ll have to sit in Maccies just to use internet #shit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jack seymour
(@jack_seymour87) reported
@virginmedia Yes, I've received 2 emails stating closure of complaint stating resolved, the first was a credit issue which was credited but the whole complaint wasn't just about the credit but still closed, the 2nd was contract and credit which haven't been resolved at all yet closed
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jack seymour
(@jack_seymour87) reported
@virginmedia The 2nd resolution just said "billing corrected" yet when I speak with virgin they still have the billing amount without the promotional discount, so....not corrected then? I've escalated it AGAIN today, promised a call back from a manager within 5 days, probably won't happen
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Joe Farrugia 🇪🇺 🇲🇹 🇬🇧
(@JoeFarrugia) reported
@virginmedia what a mess you are doing with my problem. Landline is down and we’ve already had three visits by your engineers unable to fix the problem. Weirdly, each time they call, they were not briefed by the ones before.
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Ann McLaughlin
(@AnnMc63) reported
@virginmedia @virginmedia I’m stuck in a nightmarish #Groundhog day with you. The link to service updates in the SMS from your helpline takes me straight to your 404 page error page! Please get the #customerservices sorted. It’s embarrassing.
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Glenn Gibson
(@Geo_Glenn) reported
@virginmedia Cancelled the visit as it came back on again, John. Turns out there was an area-wide problem which your engineers came out and worked on yesterday. Just had a text saying everything is fixed, so keeping fingers crossed 🤞
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LN Complains
(@lns2022uk) reported
@virginmedia Didn’t really read my complaint did you. It’s a billing account problem not a service outtage
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jane baker
(@janebaker18) reported
No broadband @virginmedia please help - your apps are sending me into a tailspin as I need Wi-Fi to connect them 😬
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Miles McGowan
(@MilesMcGowanCS) reported
@virginmedia I am having an incredibly frustrating time dealing with your customer service and it's wasting hours of my time when I should be looking after my 6mo child. I need a resolution to the problem (caused by you I might add) ASAP before I go to an independent adjudicator.
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ℙ𝕙𝕠𝕖𝕓𝕖
(@PhoebeCW26) reported
@virginmedia my wifi is not able to pair ( the arrows icon flash green, then blank for a bit while the bottom bar which is usually white stays green). Please help…I have so many meetings that this is messing up! I have checked the service outage page. SE22
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Andy Tattersall
(@Andy_Tattersall) reported
@virginmedia I have switched to a new phone after a text chat and was promised the chat dialogue via email after the session - I never got it. I was told I could get cashback for my old phone. Have put in a data request and been told it will take a month. I want the chat log now.