Virgin Media Outage Report in Brinscall, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brinscall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinscall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brinscall, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Wigan, Leyland, Bretherton, Preston, Skelmersdale, Burnley, Upholland, Bury and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Brinscall, England
Latest outage, problems and issue reports in Brinscall and nearby locations:
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Liam Kenniford
(@LiamKenniford) reported
from
Burnley, England
@virginmedia are you having problems in BB10 area?? Can’t get any internet access
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Richard Foster
(@fos100) reported
from
New Longton, England
Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia It's nothing you can help with on twitter unfortunately 😞.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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Ian Forrest
(@IanForrest10) reported
from
Blackburn, England
@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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Rick Leeming - Beaker
(@BeakerRick) reported
from
Preston, England
@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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☺️
(@Rebecccakate) reported
from
Great Harwood, England
@virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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owen southworth
(@obpls1995) reported
from
Wigan, England
@virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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🪷Elisabet🪷
(@Elisabet0490) reported
from
Blackburn, England
@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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Amy 🌼
(@geordiegal97) reported
from
Preston, England
@virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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Richard Foster
(@fos100) reported
from
New Longton, England
Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?
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Richard Foster
(@fos100) reported
from
New Longton, England
Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets
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Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Will
(@WMRobson1492) reported
@virginmedia So I called back again. Spoke to one of your colleagues who said she would get this sorted and would apply a credit to my bill to cover some charges that weren’t explained at the time of charging my contact due to the issues of applying the correct issue. 3/
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Philip Lawrence
(@Climbingdude) reported
@virginmedia Thanks, we will do ours when we can. Is a shame you're not using a collection courier or one with more collection points, poor planning by your service team. Have just tried the text number, is just a bot and not that useful.
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Sue Morgan
(@suemorgancns58) reported
@virginmedia I have had several issues.The main one is getting through. Four times I waited up to an hour. I am staggered that this company has such poor comms in place for customers. I would leave but am in contact Please don’t blame covid.I haven’t missed a days work because of it
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Paul wagstaff
(@therealpaulwag) reported
@virginmedia I was meant to have an installation yesterday between 1pm and 6pm. The engineer never turned up. I then spoke to some one on a chat and the said some one would be with me today between 9am and 1pm no one showed up.
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Stephanie Lloyd
(@stephanielloyd1) reported
@virginmedia are you going to fix the wifi in Brixton or should we expect it to just stop working constantly for another month? Funny how despite it never working you still charge us a fortune?
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@virginmedia Not an issue, a question. I don't know what this screen means. Please read my question before answering with a generic response.
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Barry Cunliffe
(@metalfin) reported
@virginmedia customer retention strategy - don't let your customers talk to you!!!!!!!!!!
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Amy Oshin
(@AimOshin) reported
@virginmedia I have logged a formal complaint and await a phone call to discuss.
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Just Duggan
(@JD_Just) reported
@stephanielloyd1 @virginmedia The worst customer service ever from @virginmedia as per usual I see
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Helen Dixon
(@HelendixonHelen) reported
@virginmedia Hi, I spoke to two people (after waits) who couldn’t help me. I was transferred and eventually an automated voice told me you were too busy and to try again. I was then cut off. So after 1hr 3m of my life that I will never get back, no progress! Pls suggest a better option!