Virgin Media Outage Report in Brinscall, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brinscall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinscall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brinscall, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Bury, Wigan, Preston, Leyland, Burnley, Accrington, Skelmersdale and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Bolton |
Internet | |
| Bury |
Internet | |
| Bolton |
TV | |
| Wigan |
Internet | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brinscall, England
Latest outage, problems and issue reports in Brinscall and nearby locations:
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed
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Dean Wainwright
(@WainwrightDean) reported
from
Accrington, England
@virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?
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Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia My landline phone has been down all afternoon in PR25 1UJ. Have any others complained about this issue, and if you're aware of the issue, do you have an estimated time for repair. Thanks in advance.
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Mohammed Seedat | Sports Marketing
(@mseedat0) reported
from
Preston, England
@virginmedia my network is very poor! Getting no signal at all.
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
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Steph
(@SA57EPH) reported
from
Wigan, England
@virginmedia what’s the best department to speak to about terrible internet even your virgin connect app can’t find our internet!
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia my internet/tele are not working! Second time in the space of a few weeks
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia How many more times, the landline is NOT working (no dial tone).
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David Walton
(@Davegas2) reported
from
Feniscowles, England
@virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?
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sarah
(@ms_sasmassey) reported
from
Preston, England
@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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🦥 I o n a 🌻
(@ylilxanoi) reported
from
Wigan, England
Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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robert pratchett 🤡🎡🎠🎡🤡
(@avatonian14) reported
@virginmedia cable & Internet have gone down at my house hope ur aware & ur able to fix it
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Dean Ward
(@deanoward) reported
@virginmedia fibre broadband down in aylesbury? Lost connection around 9.30 and hasnt come back
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L O A I
(@loaialkdem) reported
@virginmedia I am asking to cancel my contract due to extra charge from you guys, I’m no longer interested.
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Dylan Coyle
(@Dylan_Coyle7) reported
@virginmedia hi if I login to my account it says issue in my area, but if I check while not logged in it says no issue in my area. Which one is it?
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Mary Ring
(@MOMMIEMOO333) reported
@virginmedia So I’m just off the phone to sales department re:upgrading a phone and taking a new contract and the “helpful” person on the other end can’t tell me what my options are instead I’m told to go to the website, why have a customer service department at all ????
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Paul
(@pcm_starwars) reported
@VirginMediaIE where the support when you need it broadband down since 5am and still waiting for someone to respond to my WhatsApp msg sent to virgin media - not a good customer experience!
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Laine Huskinson
(@mrsyuskinson) reported
@virginmedia just had a call claiming that my broadband speed of 400mb was slow (i pay for 100) played along. Didn’t seem too happy that I didn’t want to use an android device to download testing software.
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Its Pete!
(@democraticg3) reported
@virginmedia Hi. I’m new to VM. I have a few black spots in my house (which I never had under Sky) have tried to use connect app to sort which told me I needed boosters. You have none left, any idea what I can do? I can’t use my tv in my kitchen or bedroom in a 3 story house. Thx
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Omen Tacticz
(@UnknownTacticz) reported
@virginmedia I believe it's mostly a WiFi issue. If you could get someone to change the Router / Hub that would be great.
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praveen pandey
(@praveenanjha) reported
@virginmedia Hi Team - I am moving house and in new house virgin media connection is not available that's why not able to use your service . One of your team member told me that I am breaking the contract that's why I need to pay but while renew the contract it was not mentioned.