Virgin Media Outage Report in Brinscall, Lancashire, England

Problems in the last 24 hours in Brinscall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinscall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Brinscall, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Wigan, Preston, Bolton, Skelmersdale, Chorley, Bury, and Leyland.

City	Problem Type	Report Time
Blackburn	Wi-fi	19 hours ago
Blackburn	Internet	1 day ago
Blackburn	Internet	1 day ago
Wigan	Internet	1 day ago
Preston	Internet	2 days ago
Blackburn	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brinscall, England

Latest outage, problems and issue reports in Brinscall and nearby locations:

• 
  Wightpie (@wightpie) reported 2 minutes ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  owen southworth (@obpls1995) reported 3 minutes ago from Wigan, England

  @virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.

• 
  sarah (@ms_sasmassey) reported 5 minutes ago from Preston, England

  Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others

• 
  Bert Nash (@BertNashCha) reported 8 minutes ago from Bolton, England

  @virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.

• 
  Joe (@Joe95976011) reported 9 minutes ago from Atherton, England

  @virginmedia worst customer service ever

• 
  owen southworth (@obpls1995) reported 9 minutes ago from Wigan, England

  @virginmedia question for you. If I enter a contract with you where you promise X service +items and I promise to pay X amount. If I don't pay X amount am I breaking the contract?

• 
  Wightpie (@wightpie) reported 17 minutes ago from Blackburn, England

  @virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant

• 
  Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported 17 minutes ago from Bolton, England

  @virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it

• 
  Baxy (@Baxy2001) reported 18 minutes ago from Wigan, England

  @virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.

• 
  Bert Nash (@BertNashCha) reported 25 minutes ago from Bolton, England

  @virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.

• 
  Anthony Murphy (@anthony_murphy1) reported 31 minutes ago from Bolton, England

  @virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.

• 
  Emma L Strawbridge 📷🍓🎮🏳️‍🌈 (@els_photographs) reported 33 minutes ago from Bury, England

  @virginmedia the connection issues better be sorted by tomorrow morning, some of us need to work

• 
  Geoffrey Evans (@GeoffEvansTutor) reported 35 minutes ago from Bury, England

  Broadband DOWN two days last week then on for a day then OFF Today @virginmedia working from home on Monday in BL9- not good enough for what we pay!!!! #nothappy

• 
  NJW (@NJWesthead) reported 40 minutes ago from Rawtenstall, England

  @virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!

• 
  Glyn Peach (@Glynpeach) reported 42 minutes ago from Wigan, England

  @virginmedia worst customer support service I’ve ever experienced

• 
  Kevin Kitten (@LovecloughKev) reported 49 minutes ago from Rawtenstall, England

  @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

• 
  Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported 50 minutes ago from Bolton, England

  @virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke

• 
  Bert Nash (@BertNashCha) reported 55 minutes ago from Bolton, England

  @virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.

• 
  owen southworth (@obpls1995) reported 58 minutes ago from Wigan, England

  @virginmedia Yes I'm still experiencing issues. Iv paid for somthing that I still havnt got.

• 
  Susan Rigby (@terrificsue) reported 60 minutes ago from Wigan, England

  @terrificsue everyone out there be careful when receiving telephone calls and if they say they are from Virgin Media please check and check. I have been scammed today out of a lot of money . I am the one who thought would never be scammed but I was. Oohh .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LondonRando (@blobbybobber) reported 4 minutes ago

  @catmur34 @virginmedia Similar to James. We called to say the complaint was ignored, they gave us a number C-170222706. Then we get an email to say it’s closed. Ok… we will be going to @ofcom. What a joke.

• 
  Tom Bycroft ❤🥁 (@BycroftTom) reported 6 minutes ago

  @virginmedia Over the phone agent was so rude and not helpful at all sick of your company i bought new contract and now been told no to get 3 wifi boosters which am entitled to

• 
  David (@D_Law666) reported 12 minutes ago

  @virginmedia @virginmedia My point was really about your call centers causing more problems than solving them. Miscommunication has ended up with a technician coming out to the house when he isn't really needed. I was originally told all I needed to do was swap a new box for an old one.

• 
  xxDonnaxx 🌸 (@donnaxx_xx) reported 17 minutes ago

  @virginmedia 1gb broadband is useless with hub 4. Son has been told he needs to buy a mesh router or put up with no wifi. Having to connect to mobile for teams calls and you won’t let him go back to hub 3. Service is disgusting

• 
  Ian1558 (@Ian1603) reported 19 minutes ago

  @virginmedia Thanks - still issues but I have checked the service status site and that site has confirmed I still have issues. Asked me to check again in four hours. If still not fixed they will book an engineer

• 
  Patricia F (@patfxl) reported 20 minutes ago

  @virginmedia I have signed in my account to check many times now and followed all the usual reboot... and done hard reset as discussed with your team. There is obviously an issue at a different level but there is no communication

• 
  PEMPEHREMPE (@Theoola1) reported 20 minutes ago

  Virgin are fools. How can they reduce my unlimited phone data and now my signal coverage is moving mad. Can’t even keep up 4g @virginmedia

• 
  katie hoolahan (@spacked) reported 21 minutes ago

  @virginmedia To even get the option to talk to someone I have to be willing to have my internet restarted/turned off for a bit, but I can't because it would interrupt my housemates that need it for work. Then phone lines are closed outside the hours that its okay for me to do that.

• 
  Bill Duncan® (@Real_BillDuncan) reported 26 minutes ago

  @virginmedia Your lieing to a #Loyal customer been on the phone and your telling me £57 a month is the cheapest you do,its all LIES. #TheCustomerIsAlwaysRight

• 
  Phil (@phil_miller87) reported 28 minutes ago

  @virginmedia The complaint was raised through your WhatsApp. I have spoke to them again today. They said it's not possible to ring me. I showed them the screenshot and then said sorry, we will ring you within 2 hours. 5 hours later still nothing. sthey are as useful as a chocolate teapot