Virgin Media Outage Report in Brinscall, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brinscall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinscall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brinscall, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Preston, Bolton, Wigan, Skelmersdale, Burnley, Upholland, Bury and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Leyland |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Preston |
Total Blackout | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brinscall, England
Latest outage, problems and issue reports in Brinscall and nearby locations:
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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John Clark
(@1972johnclark) reported
from
Clayton-le-Woods, England
@virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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liam worrall
(@liamworrall24) reported
from
Wigan, England
Virgin media as got to be the worst Internet provider around!! Constantly down
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia hello our box attached to our outside wall is broken and won’t close, wires could be exposed and with the weather changing the water could get in. This has been since we moved in, in April
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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Moose And Me
(@mooseandme1) reported
from
Great Harwood, England
Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!
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Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
from
Bolton, England
@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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matt🇸🇱
(@MattJ_213) reported
from
Wigan, England
Why’s it called virgin media when it goes down more than a pornstar
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Williams
(@casper197635) reported
@RowanVeeTee @virginmedia You forgot to add piss poor broadband on the 11th
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia Yep. Service down. Problem in area. It happens so often it’s a joke.
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Demon ©
(@DemonTraitor) reported
@virginmedia There are two streets down, will the reset help them too?
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SDM.PLUMBING AND HEATING
(@Rentaghost72) reported
@virginmedia please don't say you've fixed the problem when you clearly haven't,this will only annoy customers more.
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Andrew Horton
(@Druhorton) reported
@virginmedia Tbh DB im still suffering from PTSD form calling over and over for 5 months about internet issues from last time that I need to build my tank back up before trying to go through the many many many steps again. Currently don’t have it in me.
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it's me
(@hecky128) reported
@virginmedia It wasn't a compliment. Dreadful customer service all round, make sure you pass that on!!
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⚒Rod⚒
(@bubblemaster3) reported
@EwanMetcalf @virginmedia I think problem do occur in may companies or products and i accept that. But most companies customer service levels are just crap. Virgin is no exception! Customer services dept are loss making in their eyes so never staffed properly and when you do get through they are...DIM!
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Rita
(@planetlaptop) reported
@virginmedia Very poor customer service indeed!
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Cathi
(@CathiHickford) reported
@virginmedia yo. What's the craic? Landline not working in WA10 St Helens and website showing no issues
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Stephen M
(@S_MLYNX) reported
@virginmedia had issues with broadband this whole week. It will drop out at least 3/4 times a day, I teach online so it’s starting to become unusable