Virgin Media Outage Report in Brinscall, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brinscall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinscall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brinscall, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Leyland, Blackburn, Preston, Bury, Burnley, Accrington and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Wigan |
Phone | |
| Bolton |
Internet | |
| Leyland |
Total Blackout | |
| Blackburn |
TV | |
| Leyland |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brinscall, England
Latest outage, problems and issue reports in Brinscall and nearby locations:
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia morning is anybody online please i need help
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
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Raymond Webster
(@webbynfluk) reported
from
Penwortham, England
@virginmedia can we sort the red button issue out please
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia you have got me in trouble with my bank and now i need help please can you help me please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Myers
(@undercoversaint) reported
@virginmedia Reason for the calls? To ask why my bill has not gone down after a service was removed. Now I just want to cancel everything. #virginmedia #customerservice
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RL Photography
(@RickyLiPhoto) reported
@virginmedia I still got intermittent connection issue after 3 weeks. I tried to report the fault but the waiting time on the phone is ridiculous. Virgin media is hopeless
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Peter Jones /\_/\
(@ashfordwolf) reported
@virginmedia I’ve raised it formally, but no one wants to speak to me! Must be bumpy floors in @virginmedia head office with all the issues swept under the carpet- possibly with the broken promises!
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mark Reynolds
(@MReynolds180) reported
@virginmedia It's for Media that was never activated.
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JustPlodding
(@PloddingJust) reported
@virginmedia for a few weeks now the wifi is dropping in and out and yes done all the advice etc, it was fine for a couple of years but lately is crap which is why we'll be leaving for sky.
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🤘🏼⫩⃝• Ali •⫩⃝🤘🏼NHS 😷🎶 🎹 🎭
(@TheMissAliQ) reported
See nowts changed @virginmedia Mate of mine having same old customer service issues - now cut off phone line -helpful with a disabled person lives there!!! Time to change me thinks Jill!
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naomi (((oh)))
(@naomi_oh) reported
@virginmedia your customer service is a joke, I have a job and don’t have all day to wait for someone I just want to cancel my package when my contact ends this month Please can you just sort it and stop wasting my time
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Matt
(@Snappersnap) reported
@virginmedia Surprise surprise on hold no one answering again told bill will go up £30pm if I dont change package by end of month this is because lazy staff are working from home there's no other explanation a terrible way to treat loyal customers
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Peter Jones /\_/\
(@ashfordwolf) reported
@virginmedia Oh John,if only you had 👀 the messages! They have been in touch,they said a tech had resolved the issue.They closed the complaint. They didn’t discuss the other matters & much like yourself they won’t discuss it with me.For a media company-not so much with the communication
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RL Photography
(@RickyLiPhoto) reported
@virginmedia Are you having a laugh? Posting my problem on your forum. I do pay for my broadband and you are asking me to post the problem on your forum