Virgin Media Outage Report in Brinscall, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brinscall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinscall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brinscall, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Wigan, Bolton, Chorley, Burnley, Leyland, Skelmersdale, Accrington and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Preston |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Brinscall, England
Latest outage, problems and issue reports in Brinscall and nearby locations:
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Robert Ashton
(@rashmanlfc) reported
from
Wigan, England
@springviewer @virginmedia Always seem to have problems with yours
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia spoken to your “customer service”. Advised that promises for call back on live chat cannot be traced and nothing they could do. The call centre apparently has no record of live chat conversations. Advisor seemed to blame me! For a media company very poorly connected
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Keenan Jay
(@isleethere) reported
from
Preston, England
@virginmedia your isolator cable for my new router will ot plug into my wall outlet. Please help me. Dissertation due.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢
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Aliya shystha Ghani
(@aliyashystghani) reported
from
Preston, England
@virginmedia literally the worst thing ever
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𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱
(@subz_1) reported
from
Accrington, England
At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia
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Gareth barlow....
(@Bwfc1976) reported
from
Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
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Keenan Jay
(@isleethere) reported
from
Preston, England
@virginmedia worst broadband experience so far. Been trying for 6 hours to get help from virgin media about my new broadband router and I havent got ANYWHERE. Please help me virgin, I have uni dissertation to do and NO INTERNET THANKS TO UR REPRESENTATIVES
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia reported slow speeds on Sunday. Promised a call back between 2 and 4 hours. Not received. Not getting the minimum guaranteed broadband speed yet paying in full. Proving difficult to speak to anybody. You appear not to care. #poorcustomerservice
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Yer Man
(@Drawski5) reported
from
Bury, England
Working from home today with loads of interruptions so thought I’d catch up after 4pm, then just before 5, Virgin Media down yet again. Virgin must sort itself out! Lots of people relying on Broadband to work & it’s down again.
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia no WiFi AGAIN I expect a reduction in your monthly bill as I am paying for a service that cannot be used Please dm me to request a refund
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢
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Jim Ewart
(@ewart71) reported
from
Leyland, England
@virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing
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Tweety Pie 🐥
(@HelenLloyd66) reported
from
Chorley, England
@virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service
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Andrew Fielding
(@Andfie) reported
from
Bolton, England
@virginmedia service down again, and your status check also down. Pitiful.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia also run tests. All came back fine. Significantly below minimum guaranteed speed. Average 20mbps. Disappointed that I was promised a call and never got it. Been on hold too long. Appalling service.
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Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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David
(@dave6018) reported
from
Penwortham, England
Wow @virginmedia love how your retention team just put the disconnection through and never offered me any thing to even try and convince me to stay
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dãn
(@9Jix) reported
virgin media stink how is it down again for **** sake
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Sam
(@SamLFC97) reported
@virginmedia Thanks for coming back so soon. I phoned Customer Service and they were excellent. We're up and running now!
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Shaun Wathey
(@Wathey) reported
@virginmedia abysmal customer service. Can you tell me who your ombudsman is please? I've already tried your complaints process and got nowhere so I'd like to go to the next step.
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Mattbloke
(@Mattbloke3) reported
@virginmedia Another day and still more problems with @virginmedia This is getting beyond a joke!
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Fiona Duffy
(@fleekhan) reported
@virginmedia She sorted it, but your first working from home staffer said that neither her nor her superiors could do a thing. The computer wouldn’t allow them. Christie did it in minutes with no issues. Something isn’t working somewhere if all the staff don’t have the right tools.
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Ross Glover
(@RossCGlover) reported
@virginmedia 5. Sales cannot access the recorded notes to confirm and cannot offer a similar priced deal for an alternative handset. I ask to cancel. They are not able to cancel and I have to speak to retentions, who deal@with the original call. Passed back to retentions …
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Keith Rushton
(@krush67) reported
@_petey_pan @virginmedia I spent 4 days trying to cancel my services and then they wanted to start the 30 day cancellation from when they finally got in touch. Good luck on getting paid for that month. I had been with them for 20+ years.
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Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia I can login to my Virginmedia ac ok
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Jordan
(@jordan_dearn) reported
@virginmedia are becoming very problematic with calling the house every 6 hours or so.. does anyone know if it’s @ICOnews or @Ofcom who I put in a complaint in regards to nuisance calls ?
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Richard Brophy
(@Richard71665940) reported
@MartinSLewis I have been trying to cancel my Virgin Media services since Monday to no avail. I was shuffled between the phone & whatsApp for hours only to be cur off. In the end Iv’e cancelled my Direct Debit with them so they can’t take my money. Facebook are not the only scammers.