Virgin Media Outage Report in Burnley, Lancashire, England
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The latest reports from users having issues in Burnley come from postal codes BB10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Accrington, Bury, Littleborough, Rossendale District and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Phone | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Moose And Me
(@mooseandme1) reported
from
Great Harwood, England
@virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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Sam McCartney
(@SamMcCartney) reported
from
Rawtenstall, England
@Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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SocialiteAppetite 🌹
(@ThatPavaldo) reported
from
Bury, England
@JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media
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D J Bowers
(@djbowers14) reported
from
Great Harwood, England
Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marc (rm -rf 202*) Hampson
(@marc_hampson) reported
Seriously @virginmedia?? Why make me go through all the menus, inc security just to say you’re closed and hang up?
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Neil Baker
(@neilb1973) reported
@Stujak @virginmedia Same issues here. Absolutely terrible service and passed around the houses for 2 days. Also the same VM account has tweeted me to say they can’t bring installations forward. 🙄
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Doodlebag
(@DoodlebagGG) reported
@virginmedia Also respectfully, the document with the SRT responses won't work on me. That copy pasta stuff just aggrevates me beyond belief and gives me the feeling you guys don't care about anything but money. Solve the issue in our area rather so I am provided the overpriced service..
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nowayjos
(@NoWayJos_) reported
No wifi and 5gb of data left till the ******* technician shows up on Wednesday morning 🙃 **** virgin media
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Matt Nevitt
(@matt_nevitt) reported
@virginmedia error code:404 when trying to watch a purchased film on virgin store. Can’t seem to find any solution from your help guide online
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Martin
(@martinph) reported
@virginmedia So to summarise: Me: every time I call customer services I receive no help and you drop the call, can you please help? VM: no, try calling customer services Yeah, thanks guys.
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Chirag
(@chirag_t1) reported
@virginmedia Your agent told me there's problems in my area hence why I've had 600+ drop offs in connection. It'll get fixed Monday, newrly two weeks after it began. Your website says there's no issues in my area. So who's lying - your agent or your website???
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Martin Loveday
(@MartinLoveday3) reported
Virgin media problems as usual . Come on sort this out current speed 7.23 . Paying for 350 what is going wrong
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Steve Tsangarakis
(@Stev_O86) reported
@virginmedia I can’t believe that after 3 weeks I am still waiting for you to sort out my services!! I even called your team today and I made clear for someone to call me and I am yet to get a phone call!! I will be cancelling my subscription and moving to sky unless you help
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Neil Baker
(@neilb1973) reported
@MarkLangshaw @virginmedia Having similar issues. Sold service last month and cabling work hasn’t been done. Installation guy turns up and tells me he can’t do the job. Cabling scheduled to happen on the 8th and moves back a day all the time. Nobody can tell me who’s doing the cabling and when. Ludicrous.