Virgin Media outages and service status in Burnley, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Burnley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 9, 2:58 PM GMT+1.
- Internet (61%)
- Wi-fi (21%)
- Total Blackout (8%)
- TV (6%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Burnley come from postal codes BB11 and BB10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 1 hour ago |
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Blackburn
|
Internet | 20 hours ago |
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Blackburn
|
Internet | 24 hours ago |
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Blackburn
|
Internet | 2 days ago |
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Blackburn
|
Total Blackout | 2 days ago |
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Blackburn
|
Internet | 3 days ago |
Nearby cities with recent reports
17 recent signals
Community Discussion
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Virgin Media Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported from Accrington, EnglandAt this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia
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scott mitchell (@scottburnley) reported from Colne, England@virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now
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Nicky (@NickyRobbo80) reported from Blackburn, EnglandIf 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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Vincent Brindle 🔶🌍🇪🇺🏴 (@FunnyTrickster) reported from Burnley, England@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
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Matthew Stansfield (@matt_stanny) reported from Burnley, England@virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.
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scott boyle (@scottboyle6) reported from Burnley, England@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Great Harwood, England@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤
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Dave R (@SmartCoffeeOff1) reported from Blackburn, EnglandWhat do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
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Daz Mckavett (@Dazmac1882) reported from Burnley, England@virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee
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𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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nevynxxx (@nevynxxx) reported from Rawtenstall, England@virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.
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Hol (@HolGaffneyx) reported from Blackburn, England@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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Daz Mckavett (@Dazmac1882) reported from Burnley, England@virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow
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Moose And Me (@mooseandme1) reported from Great Harwood, EnglandCracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!
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Shigufta khan (@Shigufta1) reported from Blackburn, England@virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable
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Ian Lumsden (@ianlumsden) reported from Burnley, England@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡
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Daz Mckavett (@Dazmac1882) reported from Burnley, EnglandYou've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor
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Matthew Stansfield (@matt_stanny) reported from Burnley, England@virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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joshua howard (@JJLH2461) reported@virginmedia Thanks! Service status said it is fixed but still no internet access?
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🌙R (@whutbuttercups) reported@virginmedia I’m no longer a customer.
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Michael Lyle (@MichaelLyle3) reported@virginmedia Virgin certainly hasn’t been there to help thus far. A range of contradictory explanations… but basically our internet couldn’t be installed from January when we ordered, until February. So a dongle was meant to be provided in the meantime… it didn’t arrive a week later (1/2)
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Dave Robinson (@crobinson1711) reported@virginmedia @TG26267791 Had an security alarm service to day at our club, because you've changed our telephone line to a modem you've cut the alarm to the control center, this is all to suit you
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Badmanners (@JohnRelen1) reported@virginmedia And I get that feeling even sending you tweets and for one thing my body may be in bac shape but my brain is fully Active and I have full use of memory and I know that for a fact you virgin media staff think I am stupid and believe everything you tell me
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clementp (@clement_palle) reported@virginmedia @virginmedia @LutzSchueler as expected you guys again moved it to tomorrow 16:00 hrs. I can’t believe this. It looks like someone is just fooling around with date & time rather than really fixing it. It’s been 1 week now ! Virgin Media Techs take 1 week to fix an area issue ?
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James (@liveindetail) reported@virginmedia I received a text to say there was an outage in my area and that my engineer visit has been cancelled. A MAC address I didn't recognise was logged into the admin page on the Virgin router so I presume this was you doing some remote diagnostics?
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Cally 🇧🇧 (@callum_newsam18) reported@virginmedia Hi, We’ve been disconnected from our Wi-Fi since Friday. An engineer came to fix a neighbour’s internet access…ever since we’ve been disconnected. Another engineer came on Monday to assess the situation and said that we need to get a new line run into our house…
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Michael Lyle (@MichaelLyle3) reported@virginmedia The service that has been provided since my family decided to join you has been ATROCIOUS. The worst I have ever experienced. It has been two weeks without intègrent service or promised internet dongle. TWO WEEKS. Utterly shameful.
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Adrian Mack 💙 (@graveneycl) reported@virginmedia The point is that the broadband service is no closer to being fixed after five days. None of the other fix times have been correct, so having an impossible one makes no odds as nothing is actually happening.