Virgin Media Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Burnley come from postal codes BB11, BB12 and BB10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Clitheroe, Skipton, Rossendale District, Bury, Accrington, Oswaldtwistle and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
||
| Burnley |
Internet | |
| Blackburn |
TV | |
| Clitheroe |
Internet | |
| Burnley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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SocialiteAppetite 🌹
(@ThatPavaldo) reported
from
Bury, England
@JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bill
(@suntuenmun) reported
@virginmedia Rang and used WhatsApp to reflect my landline out of service. Nothing done to fix the problem. Can u arrange a technician to visit pl?
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Kirsty #LOVE
(@Kirsty90M) reported
@virginmedia Sure, I notified you I was not renewing my contract when it expired and agreed a disconnection date of 28/7/22, Virgin are yet to disconnect and want to charge me despite it being down to Virgin to discontinue my services.
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Peter
(@Fight_millk) reported
@virginmedia hi, can’t watch sky sports app once signed in through virgin media. “Device limit reached”. On tv go app, the device I’m trying to watch on is already registered. Please help
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brucem76
(@brucem76) reported
@virginmedia can't add Disney+, just get a message that there's technical problems - can't be good for sales?
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Dazz Knowles 💙💛
(@dazzknowles) reported
I wonder if the Netflix billing ***** up at Virgin Media is related to their new streaming device/bundle service. Bit of a coincidence that at the same time they’re peddling that on TV this problem arises for existing customers.
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🇵🇹Daniel W Chadee🇲🇺
(@DWChadee) reported
@virginmedia need help because the internet keeps going offline for no reason
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Paolo
(@C3ltic4life) reported
@virginmedia I actually changed my package from £84 to £60 last month but I never knew that you could take lose the home phone option, so enquired this week. Virgin changed something last year and it hasn't worked since anyway.
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william jamieson
(@williamjamie967) reported
@virginmedia I'm trying to call you now but long wait again,I reported this problem nearly a week ago and they've still not fixed it.
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Lucy
(@Lucyjpritchard) reported
@virginmedia is there anyway to get an update about the service in my area please ?
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shelly b
(@easyrider1066) reported
@virginmedia Yes but if its not gonna help I'd rather someone call too get this issue sorted out