Virgin Media Outage Report in Burnley, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Burnley come from postal codes BB10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bury, Burnley, Nelson and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Bury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
-
Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
-
Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
-
RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
-
Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
-
Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
-
Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
-
Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
-
andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
-
liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
-
Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
-
Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
-
Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
-
Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
-
Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
-
Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
-
Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
-
RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
-
Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
-
SocialiteAppetite 🌹
(@ThatPavaldo) reported
from
Bury, England
@JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media
-
Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Loveday
(@MartinLoveday3) reported
Once again virgin media have failed ,every time I phone up I get cut off , my latest bill is 153,00 what a joke overpriced and poor service please some one come up with something that works for one and affordable
-
Laura Doyle
(@LauraDoyleblog) reported
@virginmedia broadband wireless down in Dublin 14? No one to contact and need it to work from home tonight? What are the options?
-
Lewis Cogley
(@LDCogley) reported
@virginmedia No service issues in the area
-
Olly Filmer
(@ollyfilmer) reported
@virginmedia I wss asking why new customers can pay £22 a month, but I have to pay £40 because I have been a loyal customer of yours for years!
-
Dan Southern
(@Dboy) reported
Here’s some @virginmedia logic for you. I have a problem with my broadband, no issue in area on website. I therefore call for help, automated response says there IS an issue in my area so they’ll keep me up to date via a link in a text. Link says no issue in the area. 👍🏼
-
Georgia Mcmanus
(@babygal11xx) reported
@virginmedia I’m very close to leaving this company who I have been with for nearly 7 years the WiFi just randomly stops working and not to mention is awful to game online if someone else is using the internet in the house
-
Bharti
(@BhartiBkm10) reported
Who has issues with Virgin Media? I upgraded my package last week and now they’ve gone back on their word, very unprofessional! I have spoken to 5 different people asking me the same questions but not helping. They haven’t got a clue about customer service, so unhappy 🙁
-
MarikoRZ
(@RzMariko) reported
@virginmedia This site says they can’t check so I should give you guys a call. I have been calling to the customer service to know the most updated estimate fix time, which has been delayed from by 3pm on 14th to now 3pm tomorrow…. It’s been a week with no service.
-
Deano
(@forest_red77) reported
@virginmedia I was hoping it was getting sorted, however I'm in the process of sending it through in the next 10mins. I did raise a complaint and was told a 2 hour call back, this never happened and everything was recorded on your system, the customer service team don't know why I never got 1
-
Stainiak
(@StainiakGaming) reported
@virginmedia These issues are on wired devices. I got a speed of around 500MB for download, but 0.02MB for upload. This is for the LU7 postcode area. There was no estimate on when the issue would be fixed, just a generic 'engineers are looking into it.