Virgin Media Outage in Ramsbottom, Borough of Bury, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Ramsbottom, England

Virgin Media Outage Chart in Ramsbottom, Borough of Bury, England

August 19: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(58.63%)
Wi-fi
(14.97%)
Phone
(8.44%)
TV
(7.13%)
E-mail
(6.02%)
Total Blackout
(4.81%)

Virgin Media Outage Map Near Ramsbottom, Borough of Bury, England

The most recent outage reports and issues originated from Manchester, Burnley, Bolton, Westhoughton, Oldham, Blackburn, Bury, Salford, Rochdale, Atherton, Rossendale District, Middleton, Darwen, Ashton-under-Lyne and Leigh.

Burnley Internet
Bolton Internet
Manchester Internet
Manchester Wi-fi
Blackburn Wi-fi
Bolton TV

Virgin Media in Ramsbottom, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Ramsbottom, England

Latest outage, problems and issue reports in Ramsbottom and nearby locations:
  • pcjcarter Pamela Carter (@pcjcarter) reported from Manchester, England

    @virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬

  • rian951 Rian Murray (@rian951) reported from Westhoughton, England

    @virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!

  • p0welly Andy Powell (@p0welly) reported from Oldham, England

    @IanSlaterPhoto1 @libertygal72 Nope, the bank issue you a new PIN, it's not the same as knowing what your old PIN was. The issue isn't do much the post, it's storing passwords in plain text which @virginmedia have repeatedly claimed they don't do.

  • knowmadiqx2x knowmadiqx2x (@knowmadiqx2x) reported from Manchester, England

    @JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues

  • SeanDoyle2 Sean Doyle (@SeanDoyle2) reported from Manchester, England

    @virginmedia your customer service is appalling. You’ll be losing this customer.

  • jakehowarthhh jake howarth (@jakehowarthhh) reported from Salford, England

    @virginmedia worst customer service I’ve ever received on hold for 20 minutes to then receive the news il be without WiFi for 24 hours and there’s nothing which can be done. Worst customer service going

  • textmaniaa Tracey Brooks (@textmaniaa) reported from Bolton, England

    @virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.

  • Alison_hh Alison Hesketh-Holt (@Alison_hh) reported from Manchester, England

    @virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!

  • Alison_hh Alison Hesketh-Holt (@Alison_hh) reported from Manchester, England

    @mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.

  • rach_griff RACH / ♡ 🐝 (@rach_griff) reported from Middleton, England

    Day 4 of Netflix not working on @virginmedia !!!

  • allensmith566 Allen Smith (@allensmith566) reported from Bolton, England

    @virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍

  • rossmitton84 Ross Mitton (@rossmitton84) reported from Bolton, England

    @David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!

  • allensmith566 Allen Smith (@allensmith566) reported from Bolton, England

    Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧

  • SheridanAlcock Shez 🐾 Ⓥ (@SheridanAlcock) reported from Manchester, England

    Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡

  • tjane44 Tracy.💗. &hubby.😍 x (@tjane44) reported from Manchester, England

    @virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..

  • lesley_win Lesley Wintle (@lesley_win) reported from Salford, England

    @virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!

  • lesley_win Lesley Wintle (@lesley_win) reported from Salford, England

    @tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today

  • lesley_win Lesley Wintle (@lesley_win) reported from Salford, England

    @virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!

  • Oh_Hello_Studio Sandy (@Oh_Hello_Studio) reported from Bury, England

    @virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.

  • Nw38Wilson nick Wilson (@Nw38Wilson) reported from Rochdale, England

    @virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia The ping is to slow when gaming, on my PC I get 350meg DL, on my xb1x I get 550meg DL, I think it's throwing my gaming out, it's just not worth bothering playing to get hammered because of ping, lag, whatever it is.

  • Bhadane_Sonal Sonal Bhadane (@Bhadane_Sonal) reported from Salford, England

    It took 1.5 hours to get hold of a @virginmedia tech .And no resolution with broadband box. So if you call a sales line 100s are ready to sell you the products but once you are their customer it’s of no value how they treat you ! @VirginMediaNews Happy Sunday 😀

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍

  • adamconlon2013 independent media wolves Manchester (@adamconlon2013) reported from Middleton, England

    @virginmedia Given up getting through but im gonna be ringing customer services in the morning demanding compensation

  • adamconlon2013 independent media wolves Manchester (@adamconlon2013) reported from Middleton, England

    @virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues

  • adamconlon2013 independent media wolves Manchester (@adamconlon2013) reported from Middleton, England

    WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.

  • jameze1992 James Marshall (@jameze1992) reported from Oldham, England

    @virginmedia is down again. Literally on the phone every day now

  • jameze1992 James Marshall (@jameze1992) reported from Oldham, England

    @virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.

  • harness68 harness68 (@harness68) reported from Oldham, England

    @virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There is an issue and it hopefully should be sorted tomorrow.

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!

  • pedal_pushin_ed Ed (@pedal_pushin_ed) reported from Manchester, England

    @virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite

  • Aftab147 Aftab (@Aftab147) reported from Rochdale, England

    @virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.

  • sjmcnulty1981 stacey mcnulty (@sjmcnulty1981) reported from Ashton-under-Lyne, England

    @virginmedia been a customer for 2 hrs and already rang up twice complaining. Was told I would get movies free for 3 months, I have the email confirming it yet customer service are saying they have no such email and I’m not entitled to it.currently on the phone to them #nothappy

  • Aftab147 Aftab (@Aftab147) reported from Rochdale, England

    @virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.

  • simon_bell86 Simon Bell (@simon_bell86) reported from Manchester, England

    @virginmedia Yes I’ve done that several times and there’s never any known issues

  • simon_bell86 Simon Bell (@simon_bell86) reported from Manchester, England

    @virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.

  • ImLauraa Laura Donnellan (@ImLauraa) reported from Oldham, England

    @virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Ashton-under-Lyne, England

    @virginmedia absolutely appalling service, 39min and counting trying to close an account I haven’t used for three months, on hold for 11min now.

  • RubbermanPaul Paul Barton (@RubbermanPaul) reported from Rochdale, England

    @virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia Still the same. Can't sign in on your website.

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • timmow Tim Mower (@timmow) reported

    @virginmedia @CISASUK You could help by stopping lying to people on your social media channels and giving them realistic expectations of how you respond to complaints as a company

  • timmow Tim Mower (@timmow) reported

    @virginmedia My complaint was not resolved within that timeframe and required escalating to @CISASUK to get you to acknowledge it

  • pjlythgoe Peter Lythgoe (@pjlythgoe) reported

    @virginmedia Well we are managing to have this conversation, so I guess checking the service status is somewhat redundant at this moment.

  • w0r4x Mark Collinson (@w0r4x) reported

    @virginmedia Still cannot connect games consules Checked pc for speed 1st test 348 meg 2 nd test 1 min later down to 12 meg Keeps disconnecting wifi signal on phones This has been going on since sunday afternoon

  • kathleenkelly67 The Keady witch (@kathleenkelly67) reported

    @virginmedia Over an hour wait time on the phone and zero reply from the text messaging service. Twitter of no use either. Ridiculous.

  • timmow Tim Mower (@timmow) reported

    @virginmedia @MattMantle I wouldn't get your hopes up! Virgin have a record of lying to customers that they will get back to them. They didn't get back to me until I'd escalated my complaint to @CISASUK and even then it was reluctantly

  • Glovergreen Anthony Green (@Glovergreen) reported

    @virginmedia Still broken, I am at work so can only ring later but there are people In The house who need internet access today.

  • tomskerrett tom (@tomskerrett) reported

    @JessicaOOTC @virginmedia Cancel the DD and notify virgin that you are and why.

  • Fledgling1 Liz Grindrod (@Fledgling1) reported

    @virginmedia Yes, I have logged into the account, and there are no local incidents that are affecting the service. This was not a one-off problem, it has been going on for months now

  • Mini_Chic Dawn Ellen Gray (@Mini_Chic) reported

    @Davogray @virginmedia I think you've been unlucky too. We rarely have problems 🤞I hope you get it sorted and get your credit for down time, or 6 months of discounted payments for the inconvenience. X