Virgin Media Outage Report in Ramsbottom, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ramsbottom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsbottom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ramsbottom, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Salford, Blackburn, Manchester, Bolton, Oldham, Todmorden, Bacup, Rochdale, Burnley, Stalybridge and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
TV | |
| Salford |
Wi-fi | |
| Blackburn |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ramsbottom, England
Latest outage, problems and issue reports in Ramsbottom and nearby locations:
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Holly
(@HollyEliStew) reported
from
Salford, England
@virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones
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Gemmalea Woodward 🐝
(@Woodylass) reported
from
Oldham, England
@virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home
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Nathan
(@nathangreen101) reported
from
Salford, England
WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia TV/Broadband issues again! WN2
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Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again
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✨$ERENA✨
(@teesh69) reported
from
Manchester, England
@virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!
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Kelly Thorley
(@Kellkat77) reported
from
Manchester, England
@virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬
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Ian Lumsden
(@ianlumsden) reported
from
Burnley, England
@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡
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Simon Ritchie
(@Weirdyweirdtwit) reported
from
Manchester, England
Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
@RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room
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Chris Hallworth
(@Hallworth85) reported
from
Middleton, England
@virginmedia internet down again? Any idea when I’ll be back online ??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Douglas
(@revjdouglas) reported
@virginmedia but will I *actually get to have a human-engineer come on-site & fix this? Near-neighbours have & yet there's surprising & disastrous hassle with yourselves in not wanting to fix this for me...
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Christine Davies
(@cmhbyandco) reported
@virginmedia We have a problem with our Wifi being intermittent. Have done all that your web suggests but it still drops out. It's not our tech or network but the hub! Need a new one please!
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Carl
(@CarlDarlo) reported
@virginmedia good evening. Are there any outages in the Edinburgh area? Our broadband connection is terrible this evening.
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Chris Dixon
(@chris_ian_dixon) reported
@virginmedia I actually want to upgrade my broadband from M200 to M500 however I am paying too much for the rest of my package. I.e tv and home phone. I don’t have a second box. I can move to sky for TV and reduce my bill or cancel with you and enjoy a 50% discount with you for m500 and tv.
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Keep Left
(@jfpod) reported
@yorkshirejesus7 @richardbranson @virginmedia This is, if you ask me, the result of an #effectivemonopoly . No other #cable service so I'd have to install a phone line and all the extra costs that entails, if I want to switch. #Virginmedia should be broken up into 2 or 3 smaller, competing Telcos.
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Chloe Anne
(@ChloAnneC) reported
After waiting for my internet with @virginmedia for over 6 weeks I just called the customer service team for advice on my next appointment and the agent was either drunk as a fart or high as kite. Absolutely appalled at this. Wouldn’t get this customer service with @skytv
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The GiTFD PM
(@LReyno1ds) reported
@virginmedia There has been an SNR Outage in my area for more than several days...this is beyond unacceptable.
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Dee Gee
(@carlingabrielle) reported
@Ofcom I've been trying to contact #virginmedia to ask when my contract ends. The fone rings and recorded mesg states Sorry we aren't taking calls..and hang up. I don't want to renew nor for them to automatically renew . Help please
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graeme
(@graeme74462804) reported
@virginmedia They’re not interested in what I have to say I called November December January February and not one person has took on my case,Customer service nonexistent
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Hollie
(@holfos) reported
@virginmedia all I want to do is move my internet service from my current house to my new house. I’ve tried every possible way of contacting virgin & have spend 1.5 hours on hold. Still not spoken to a single person. Please tell me how I’m supposed to sort this?!