Virgin Media Outage in Ramsbottom, Borough of Bury, England

@ViktheViking1 @virginmedia Been annoying all day then it went off. Been restarting for the past-hour on hold to cust service no ones picking up. It’s working NOW 😡😡😡

@virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!

Same garbage service from @virginmedia. Don’t bother activating it, you can have it back 🙄

@virginmedia . I’m a virgin media customer yet you have phoned me 3 times since Friday trying to sell me and upgrade my account despite me changing my marketing preferences. If I keep getting pestered I will cancel my subscription!

Virgin media are so shit!!

@ViktheViking1 @AmazonUK I’ve got Virgin Media, there not bad

There is a problem with the internet in M46 0HU @virginmedia

@virginmedia surgery phone line keeps cutting out on patients- national issue I am told

@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

How to waste my time 2019 - @virginmedia sort your customer service out :)

@kdkilbane77 Thought you were going to replace Stephen Rochford but you turned it down for a massive paycheck at @virginmedia 😂

**** @virginmedia shit internet!😡

@virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles

@virginmedia never answer the phone when u have a problem which is causing me issues with my heating as the WiFi box has stopped working

@virginmedia Well it’s just shit service! Both wired and wireless devices and on all devices

@virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit

@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.

@virginmedia Must be one hell of an issue, it’s been going on for two weeks.

@virginmedia I've yet again had no broadband for hours now. Please confirm when this problem will be fixed.

@virginmedia constant broadband issues and tried to phone only to wait for ages then cut off

@virginmedia been having issues with signal on my virgin mobile phone all week, read that it was suposed to have been resolved yesterday but still having intermittent issues this morning. No wonder I am rolling over 10GB of data when I don't get an opportunity to use it 😡

@virginmedia Thankyou but I will wait for an outcome through resolver. I've spoken to your customer care team numerous times and faced with incompetence each time and tried the chat and had no response.

@virginmedia Did it on 10/10...nothing showed, called again 17/10 and yes it finally showed online but till this date it still isnt actioned as no new bill has been generated either. Told not to pay and now arrears and bad mark on cred file.

Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔

@virginmedia down in parts of Bury yet again!

Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!

@virginmedia Can I quit without you ripping me off, you crappyarse company, oh and you are crap, crap crap, support are thick as shi* so fu** you @Virgin

@virginmedia We have and it resent a signal to our box however we now have very intermittent service.

Any issues in M29 area @virginmedia as per usual, the internet is down.

@virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.

Nearly two weeks without the wifi working keep changing the dates for it to get fixed. Absolute shocking service @virginmedia

@virginmedia Just been on to your so-called support, he ran out of ideas so he pretended he couldn't hear me, obviously, if he didn't he would have called me back, I need to cancel this garbage.

@virginmedia Oh! Virgin Media have said I can't cancel their shite broadband unless I pay £180 oh lordy what would you do! Don't live up to your name stick it up your arse @Virgin

@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...

@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service

20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡

@virginmedia No I'm sorry no where near good enough. I will be complaining about this i am down on a lot of work due to no wifi its unacceptable.

@virginmedia I did and i will be making a complaint i have loads of work to do and now behind. I won't be using virgin media again.

@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up

@virginmedia No problem. I haven’t done that but I will do it now 👍🏼

@virginmedia It is the same old crap!

If you think @virginmedia are a good option for gaming, think again, they are the fastest, but the worst for gamers don't buy into this crap!!!

@Virgin @virginmedia Want to have a good game with @virginmedia then think again, shite, don't bother, it's bad enough when you know more about the router than the support, but whatever settings you put in the router it makes no difference, it is still crap!!.

@virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.

@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤

@Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.

@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

@virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business

@virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still

@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.

@GadgetVicar @DaveHow4rd @virginmedia I also wish to cancel. 10 days without internet when self employed is not an option.

@virginmedia very disappointed to hear from my neighbours in EH12 that the internet is to be down until 23rd Dec! I work from home and kids will be off school. This isn't good enough!

@DaveHow4rd @virginmedia @virginmedia - just called to cancel service and complain about service. Was not told it will take up to 10 days to fix!Want to now cancel new deal being offered please.

@virginmedia I have just been advised that my internet is going to be down until 23rd December! Tell me this isn’t so! I have some serious @EASPORTSFIFA FUT to crack on with!

@virginmedia Various devices in my flat periodically disconnect from the internet, while other devices remain connected. It's happened across a range of different devices including the Xbox, Android phone, Mac Laptop, Amazon Echo etc so it is not an issue with the device.

@virginmedia Would have been happier if I could have gotten then deal as advertised at the time of my initial call but due to your staff incompetence, you lost a customer of many years

@virginmedia Its regarding the changes I made to my account which have not been carried out and the general poor service from Virginmedia .

@virginmedia No, it doesn’t help. All connections are unreliable.

Moving home into @virginmedia area, spent 34 minutes with @BT trying to convince me it was a terrible decision and all but refused to process the cancellation I asked for because it would happen automatically even though I was moving to a new address with no active lines!

@virginmedia Yes it says “no known issues” which is of course complete tosh. Especially as I finally got through to a call centre earlier and the operative confirmed you expect it to be down until 23rd Dec.