Virgin Media Outage Report in Ramsbottom, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ramsbottom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsbottom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ramsbottom, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Manchester, Bolton, Oldham, Ashton-under-Lyne, Burnley, Accrington, Salford, Bury, Rochdale, Stalybridge, Littleborough, Rossendale District, Bacup and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Manchester |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ramsbottom, England
Latest outage, problems and issue reports in Ramsbottom and nearby locations:
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia we have been trying to arrange our virgin services to be moved to our new house since 23/11/20. We were supposed to get a call back from one of your guys yesterday to help with a self install - no joy. Since yesterday I’ve spent over 3 hours on hold, been.......1/4
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Trying to get some help, on the phone over 30mins. My new bill was overcharged, pls fix it ASAP.
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
Hey @virginmedia On the phone to your customer service for 80 minutes in total now and counting. Been put on hold for 30 minutes of that. Losing will to live! Pound to a penny you lot cut me off in a minute......
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Another issue is if I were to get a phone call in a weeks time I cannot just stop the job I do to answer it. Where will we be then? Having worked for Virgin I know exactly what’s going to happen. This won’t get sorted until my new bill gets paid for services I don’t want ....
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia ....before going to lunch. Your system is set to terminate unanswered calls after just over an hour. This is much more enraging than having to wait in a queue. We’re British, it’s what we do. We DO NOT HANG UP on people. It is beyond rude. #rude #virginmediasuck #stillnointernet
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia No i can't see it, scan says no issues as the issue is only with WiFi. It's down again its insane. Doing full reset to factory setting see if that helps. But no link to report fault on my account
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
@virginmedia Thanks for your reply. Your @virginmedia text bot clearly stated your aim for a human to ring me back within 4 hours - it’s now over 120 hours. May I suggest you update your message, also can you confirm I’ll receive the promised phone call or should I cancel my subscription?
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia It’s NOT an upgrade which I made clear on the phone. Again, no mention of this being the issue.
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Bet you anything they won’t I’m sorry to say. Never known a change in contract to take a week. Normally done there and then on the phone. The lady didn’t mention anything about this being the case. What now? I’m not waiting a week I’m afraid.
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macauley stephens
(@m_stephens8) reported
from
Bolton, England
@virginmedia is the worst for speaking to an actually person🤯 adding packages unauthorised then making the bill nearly double.. jokers
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Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!
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Sarah Cassidy 🐝
(@SarahCassidy) reported
from
Manchester, England
Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia The hold times aren’t the issue. I’d wait happily if I got an answer at the end. The issue is being hung up on after an hour then having a call answered only to have to listen to dead air for over 30 minutes while whoever is supposed to be helping has forgotten to logout ....1/2
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE
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Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.
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Gareth Longley
(@garethlongley) reported
from
Salford, England
@virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Riley
(@Michell82478649) reported
@virginmedia engineer supposed to have fixed our internet issue yesterday only for the same problem to start again 😡 been on hold for 40 min to be told you are having technical difficulties so they can't check and can I call back in about 3-4 hours!!! Terrible customer service
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Chess Norris
(@chess_norris) reported
@virginmedia awful service from your customer service team today. Our wifi has not worked for weeks, and I was on the phone for over an hour just to be hung up on and have nothing resolved.
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paul flett
(@Pablo8485) reported
@virginmedia customer service quoting me monthly data usage telling me because I didn't process a full fault when CS sent me out extenders instead of an engineer that its my fault they laid an incorrect cable to the house.
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Max Whitlock
(@whitlock_max) reported
@virginmedia your ‘improving’ my network but I have lost all broadband 3 times this morning and this time for about 20 minutes... your helpline cuts me off and sends me to a website. The website sticks in a loop telling me to check cables. So frustrating
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Olivier Deniau
(@Deniauson) reported
@virginmedia You’re maintenance team caused this. You’re own team disconnected your service. You -the general you as in @virginmedia you- fix this. You sort the communication out.
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@virginmedia internet down in BS8?
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Adayinthephoneof
(@dayinthephoneof) reported
@virginmedia To clarify the fact that it’s buried in the small print doesn’t make it right if it was made clear in LARGE print I never would have signed up for it and no I don’t have the packaging it wasn’t sent when requested a month ago so now it will be late no fault of mine
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𝓒𝓱𝓪𝓻𝓵𝓮𝔂 𝓛𝓸𝓾𝓲𝓼𝓮 𝓗𝓸𝓵𝓵𝓪𝓷𝓭 💙
(@Charley1932) reported
@virginmedia Constant new issues sounds worse than one continuous issue which might eventually fixed, so definitely looking elsewhere in that case, thanks for making the decision easier.
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SiCo
(@SiCo19430125) reported
@Neilb30 @JonBlackTweeter @virginmedia Getting same issues, keeps dropping completely
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mshughes
(@boxofchocs) reported
@virginmedia Thanks for investigating. Argh! Teen and tween, not to mention workplace will be spitting!! Any idea what the problem is?