Virgin Media Outage Report in Ramsbottom, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ramsbottom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsbottom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ramsbottom, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Blackburn, Burnley, Ashton-under-Lyne, Bury, Oldham, Rochdale, Salford and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ramsbottom, England
Latest outage, problems and issue reports in Ramsbottom and nearby locations:
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
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William Connolly
(@WCONNOLLY2512) reported
from
Manchester, England
@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
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Chris Atkinson
(@AckersStorm) reported
from
Middleton, England
@virginmedia when will the broadband issues be fixed properly in my area?
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patricia foy
(@PattipooFoy) reported
from
Blackburn, England
@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
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GLENN
(@gbmcfc) reported
from
Manchester, England
@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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Paul Regent
(@PaulRegent1) reported
from
Bolton, England
@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.
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Nathan Talbot
(@nathantalbot) reported
from
Salford, England
Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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Weirdly even older fan
(@Karamonkey1) reported
from
Manchester, England
@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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David
(@Aldehulme) reported
from
Oldham, England
@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
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Anthony Taylor
(@anttaylor23) reported
from
Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MarvellousMe
(@addae_avour) reported
@virginmedia i would call your customer service but the truth is it’s torture to deal with your representatives, I always end up in a call centre in India and receive the worse service everhow can this be resolved?
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Marlyse
(@msifre1995) reported
@virginmedia just joined Virgin today and already ready to cancel!! Paid for my service to be turned on today of course it’s not 🙄 Been on hold for an hour and 23 min now and three attempts at live chat with no response, so ridiculous
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Robert H
(@DocEvil666) reported
@virginmedia Checked the link and unsurprisingly, there's nothing showing. It was the same this morning, but strangely "many people" were calling in with problems. Think I'll try #BT as soon as I can.
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Clark W. Griswold
(@trickster_afcb) reported
@virginmedia had a customer service issue since August, trying to get a credit back on our account, had a case number and made contact numerous times to be promised every time that the credit will be confirmed and an email sent, each time nothing happens. Please assist.
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Airviewuk
(@Airviewuk) reported
@virginmedia Your commited to giving your customers more? Please explain how giving new customers huge discounts is in any way beneficial to me? Why as a customer am I not important enough to get the same deal? Maybe offset the “improvements” by upping new package prices instead of existing
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cookie_doe_1
(@pmc1709) reported
@virginmedia We were told there is an issue in the area but this does not show on your website. We need someone from Virgin to investigate why your customers are being thrown out of the Internet in NW11 area of London. We don't want any more "advice" as it is not something we can fix
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Sean Driscoll
(@DRiSCOLL2393) reported
Why is @virginmedia still a piece of **** product?
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Jazz 🏹
(@ShyyFaun) reported
Had to end my #TwitchStream early tonight because of internet issues. I hope @virginmedia can sort this out soon! Driving me mad! 😞😞😞
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Kathleen Beedles
(@KathleenBeedles) reported
@virginmedia is there a time of day where customer relations might be slightly quieter? I can't bear thought of waiting another hour to get through.
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Robert H
(@DocEvil666) reported
@virginmedia twice today my internet has gone down! Utter rubbish service. Please sort it out. @Ofcom 😡😡